2014 BMW ActiveHybrid 7 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2014 BMW ActiveHybrid 7

Recall Date	Component	Summary
2017-06-14	EXTERIOR LIGHTING	BMW of North America, LLC (BMW) is recalling certain 2013-2015 740i, 740Li, 740Lxi, 750i, 750xi, 750Li and 750Lxi and 2014 ActiveHybrid 7 vehicles. The affected vehicles may have received incorrect replacement left rear taillight assemblies. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.” Remedy: BMW will notify owners, and dealers will inspect the vehicles and replace any incorrect left rear taillight assemblies, free of charge. The recall began August 11, 2017. Owners may contact BMW customer service at 1-800-525-7417.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 BMW ActiveHybrid 7

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Date			Component

1 Complaints submitted to NHTSA for 2014 BMW ActiveHybrid 7

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Date			Component
2018-02-07			ENGINE \| FUEL/PROPULSION SYSTEM \| POWER TRAIN ODI Number: 11071579

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2014 BMW ActiveHybrid 7

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

314 Service Alerts for 2014 BMW ActiveHybrid 7

Date	Description
2022-05-01	350000 EQUIPMENT Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-01	061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-01	980000 UNKNOWN OR OTHER Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-01	110000 ELECTRICAL SYSTEM The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called N Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-01	340000 COMMUNICATION BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-01	340000 COMMUNICATION BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	060000 ENGINE AND ENGINE COOLING This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, “N63 Customer Care Package.” The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	060000 ENGINE (PWS) This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, “N63 Customer Care Package.” The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called N Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-01	350000 EQUIPMENT INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-01	353000 EQUIPMENT:ELECTRICAL TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provide Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	110000 ELECTRICAL SYSTEM While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-01	060000 ENGINE AND ENGINE COOLING CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court’s FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-01	070000 FUEL SYSTEM, GASOLINE CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court’s FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-01	060000 ENGINE AND ENGINE COOLING CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court’s FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-01	070000 FUEL SYSTEM, GASOLINE CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court’s FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	160000 STRUCTURE COLLECTION OF DRIVER’S AND PASSENGER’S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-01	140000 AIR BAGS COLLECTION OF DRIVER’S AND PASSENGER’S SIDE AIR BAGS: BMW intends to collect approximately 300 sets of driver’s and passenger’s side air bags for evaluation. The selected vehicles for air bag replacement must have been predominantly driven/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-01	350000 EQUIPMENT COLLECTION OF DRIVER’S AND PASSENGER’S SIDE AIR BAGS: BMW intends to collect approximately 300 sets of driver’s and passenger’s side air bags for evaluation. The selected vehicles for air bag replacement must have been predominantly driven/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-01	070000 FUEL SYSTEM, GASOLINE INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-01	020000 SUSPENSION CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while statio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	050000 PARKING BRAKE TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	140000 AIR BAGS TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	110000 ELECTRICAL SYSTEM CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Informatio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	356000 EQUIPMENT ADAPTIVE/MOBILITY CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Informatio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	100000 POWER TRAIN Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The “Service Engine Soon” (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	110000 ELECTRICAL SYSTEM Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The “Service Engine Soon” (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-01	118000 ELECTRICAL SYSTEM:SOFTWARE NAVIGATION SYSTEM – REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to creat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-01	110000 ELECTRICAL SYSTEM N63 CLASS ACTION SETTLEMENT – BATTERY SERVICE BENEFIT – RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-01	060000 ENGINE (PWS) N63 CLASS ACTION SETTLEMENT – BATTERY SERVICE BENEFIT – RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-01	110000 ELECTRICAL SYSTEM N63T REAR MONITORING OXYGEN SENSORS – LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-01	060000 ENGINE (PWS) N63 ENGINE VEHICLES: CLASS ACTION SETTLEMENT FOR ENGINE OILCONSUMPTION/BATTER. What’s New: The short-term extension window of one (1) year/12,000 miles from date of the settlement has expired. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-01	060000 ENGINE (PWS) N63: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS/REPAIRS (VERSION 12.0). What’s New: Engine Timing Chain Guide Pre-Inspection (with Valve Stem Seal Repair) instruction added Updated N63 Replacement Engine Assembly/Part statement added Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-01	110000 ELECTRICAL SYSTEM N63T REAR MONITORING OXYGEN SENSORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. What’s New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-01	350000 EQUIPMENT N63T REAR MONITORING OXYGEN SENSORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. What’s New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-01	353000 EQUIPMENT:ELECTRICAL N63T REAR MONITORING OXYGEN SENSORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. What’s New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-01	070000 FUEL SYSTEM, GASOLINE Fuel Tank Non-Return Valve Faults with SES Light: This Service Information Bulletin (Revision 4) replaces SI B16 07 15 dated December 2016. Check Engine Light (MIL) is illuminated and the following faults are stored in the digital motor el Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-01	110000 ELECTRICAL SYSTEM Fuel Tank Non-Return Valve Faults with SES Light: This Service Information Bulletin (Revision 4) replaces SI B16 07 15 dated December 2016. Check Engine Light (MIL) is illuminated and the following faults are stored in the digital motor el Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-01	060000 ENGINE (PWS) LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-01	350000 EQUIPMENT SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-01	060000 ENGINE (PWS) While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-01	060000 ENGINE (PWS) On the affected vehicles the CBS engine oil service interval has been reduced to 1 year/10000 miles to make these vehicles consistent with all other N63x engine equipped vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-01	091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES N63T HIGH PRESSURE FUEL PUMP HDP LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI B01 18 17 dated July 2018. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-01	060000 ENGINE (PWS) N63T – CCM “LOW OIL LEVEL” NOT DISPLAYED. Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level”) has never been displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	350000 EQUIPMENT The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	356000 EQUIPMENT ADAPTIVE/MOBILITY The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY N63 CLASS ACTION SETTLEMENT FOR OIL CONSUMPTION AND BATTERY DRAIN – OVERVIEW This Service Information Bulletin replaces SI B01 29 18 dated October 2018. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	060000 ENGINE (PWS) N63 CLASS ACTION SETTLEMENT FOR OIL CONSUMPTION AND BATTERY DRAIN – OVERVIEW This Service Information Bulletin replaces SI B01 29 18 dated October 2018. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-01	060000 ENGINE (PWS) N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	110000 ELECTRICAL SYSTEM Service Information May 2019 Engine Electrical Systems B12 19 19 Technical Service. On the affected vehicles a DME software error prevents the Check Control Message (CCM) “Low Engine Oil Level” to be displayed in instrument cluster (Kombi) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	060000 ENGINE (PWS) Service Information May 2019 Engine Electrical Systems B12 19 19 Technical Service. On the affected vehicles a DME software error prevents the Check Control Message (CCM) “Low Engine Oil Level” to be displayed in instrument cluster (Kombi) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-01	350000 EQUIPMENT N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-01	060000 ENGINE (PWS) N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control me Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	353000 EQUIPMENT:ELECTRICAL DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control me Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-01	356000 EQUIPMENT ADAPTIVE/MOBILITY DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control me Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-01	060000 ENGINE (PWS) N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine’s oil consumption is “too high,” resulting in engine oil top-ups and workshop visits Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-01	110000 ELECTRICAL SYSTEM SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	060000 ENGINE AND ENGINE COOLING MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-01	121000 EXTERIOR LIGHTING:HEADLIGHTS Head-Up Display Is Too Dark. The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	350000 EQUIPMENT iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPho Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	110000 ELECTRICAL SYSTEM TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 – Emergency call loud speaker: break in circuit * 0xB7F319 – Emer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-01	070000 FUEL SYSTEM, GASOLINE N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-01	073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	110000 ELECTRICAL SYSTEM HV Battery Expansion Valve Sticking. The high-voltage battery is cooled by refrigerant as part of the vehicle’s AC system. It is regulated using an expansion valve at the base of the battery itself. This expansion valve can become stuck in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	030000 SERVICE BRAKES, HYDRAULIC Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausib Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	070000 FUEL SYSTEM, GASOLINE N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	060000 ENGINE (PWS) N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-01	060000 ENGINE (PWS) N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-01	280000 BACK OVER PREVENTION Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-01	110000 ELECTRICAL SYSTEM Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-01	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Maintenance and General Hints March 2016 Technical Servic. This Service Information bulletin supersedes SI B00 09 12 dated August 2015. designates changes to this revision SUBJECT Hybrid Automatic Transmission: Fluid Maintenance Service In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-01	280000 BACK OVER PREVENTION Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) en Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-01	110000 ELECTRICAL SYSTEM Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed. Intermittently the Central Information Display (CID) is blank and “NO SIGNAL” is displayed on the CID. z Fault Code B7F8C3 “no response from CID (HW error: loss of CID communication) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-01	110000 ELECTRICAL SYSTEM ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID’s (Integrated Circuit Card Identifier). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-01	110000 ELECTRICAL SYSTEM Service Action: Program Control Units (Fuel Pressure Sensor). Due to a software error, the plausibility check between the tank shut-off valve (TAV) and the internal pressure sensor does not work correctly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-01	110000 ELECTRICAL SYSTEM TCB: Emergency Call Is Disabled. A Check Control message shows “Emergency call failure.” When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB 84 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	110000 ELECTRICAL SYSTEM NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-01	100000 POWER TRAIN N55 Engine Failsafe – FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-01	060000 ENGINE (PWS) N55 Engine Failsafe – FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	110000 ELECTRICAL SYSTEM NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see ‘import error’ on the radio display when this occurs. NBT Head Unit software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see ‘import error’ on the radio display when this occurs. NBT Head Unit software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-01	110000 ELECTRICAL SYSTEM ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	350000 EQUIPMENT Owner’s Manual is No Longer Accessible after Programming. The integrated owner’s manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F0 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	118000 ELECTRICAL SYSTEM:SOFTWARE Owner’s Manual is No Longer Accessible after Programming. The integrated owner’s manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F0 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-01	110000 ELECTRICAL SYSTEM Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-01	070000 FUEL SYSTEM, GASOLINE N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-01	060000 ENGINE AND ENGINE COOLING N63T Engine: New Test Plan to Check Engine Oil Level with ISTA/D 3.39.21. INFORMATION With the release of ISTA/D 3.39.21, a new test plan is available for checking the engine oil level in some vehicles with the N63T engine. The test plan wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-01	074000 FUEL/PROPULSION SYSTEM (PWS) N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	110000 ELECTRICAL SYSTEM SI B24 07 12 Automatic Transmission March 2016 Technical Service bulletin. Hybrid Automatic Transmission: Fluid Maintenance Service Interval. INFORMATION Only properly trained personnel, who have passed all applicable technical training co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-01	070000 FUEL SYSTEM, GASOLINE N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	070000 FUEL SYSTEM, GASOLINE Unintentional Active ECO-PRO Bonus Miles Reset. Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Err Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	010000 STEERING This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	110000 ELECTRICAL SYSTEM This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	350000 EQUIPMENT This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	060000 ENGINE (PWS) This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-01	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-01	081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-01	350000 EQUIPMENT SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-01	020000 SUSPENSION The “Variable Damper Control” (VDC) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: “Chassis function restricted. It is possible to continue driving. Have the system checked B3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	060000 ENGINE (PWS) N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan asse Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	110000 ELECTRICAL SYSTEM SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the followi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the followi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-01	118000 ELECTRICAL SYSTEM:SOFTWARE ?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed . Intermittently the Central Information Display (CID) is blank and “NO SIGNAL” is displaye B65 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-01	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Whistling Noise Coming from the Center Vent – A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	100000 POWER TRAIN N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	101200 POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-02-01	350000 EQUIPMENT Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-01	350000 EQUIPMENT HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-01	353000 EQUIPMENT:ELECTRICAL HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-01	060000 ENGINE AND ENGINE COOLING The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored. The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-01	350000 EQUIPMENT BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC (“BMW NA”) i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	050000 PARKING BRAKE A Delivery Stop has been issued on certain 2014 model year F01, F02 and F15 vehicles produced from June 2013 to mid October 2013. A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	110000 ELECTRICAL SYSTEM A Delivery Stop has been issued on certain 2014 model year F01, F02 and F15 vehicles produced from June 2013 to mid October 2013. A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	110000 ELECTRICAL SYSTEM Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	350000 EQUIPMENT Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-02-01	110000 ELECTRICAL SYSTEM Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	100000 POWER TRAIN “Increased battery discharge!” CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a hea 6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	110000 ELECTRICAL SYSTEM Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed. Intermittently the Central Information Display (CID) is blank and “NO SIGNAL” is displayed on the CID. ??Fault Code B7F8C3 “no response from CID (HW error: loss of CID communic 6513 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	110000 ELECTRICAL SYSTEM February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-01	060000 ENGINE (PWS) N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 – Turbocharger Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	350000 EQUIPMENT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection – Call is transferred back to the handset. In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	353000 EQUIPMENT:ELECTRICAL Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection – Call is transferred back to the handset. In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	350000 EQUIPMENT Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	353000 EQUIPMENT:ELECTRICAL Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-01	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER ?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal for climate control system can only send an ?Activate now? signal for climate control system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-01	118000 ELECTRICAL SYSTEM:SOFTWARE ?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal for climate control system can only send an ?Activate now? signal for climate control system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	030000 SERVICE BRAKES, HYDRAULIC Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausib Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-01	110000 ELECTRICAL SYSTEM RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	070000 FUEL SYSTEM, GASOLINE SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Inje Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	350000 EQUIPMENT SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Inje Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-01	350000 EQUIPMENT ?VERTICAL LINES IN HEAD-UP DISPLAY. Run diagnostics and if display is found to be damaged, replace Head-Up display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-01	353000 EQUIPMENT:ELECTRICAL ?VERTICAL LINES IN HEAD-UP DISPLAY. Run diagnostics and if display is found to be damaged, replace Head-Up display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	100000 POWER TRAIN N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a col Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	060000 ENGINE (PWS) N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a col Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-01	110000 ELECTRICAL SYSTEM FRM3 Will Not Communicate with ISTA. When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-01	020000 SUSPENSION Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-01	060000 ENGINE (PWS) ?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. En Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-01	110000 ELECTRICAL SYSTEM iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-01	350000 EQUIPMENT HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-vol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	060000 ENGINE AND ENGINE COOLING N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What’s New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	353000 EQUIPMENT:ELECTRICAL BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	356000 EQUIPMENT ADAPTIVE/MOBILITY BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	060000 ENGINE AND ENGINE COOLING ?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What’s New: ? Defect Code format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	110000 ELECTRICAL SYSTEM ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	350000 EQUIPMENT This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	350000 EQUIPMENT This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package progra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	060000 ENGINE (PWS) This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package progra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	350000 EQUIPMENT This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-01	110000 ELECTRICAL SYSTEM BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-01	118000 ELECTRICAL SYSTEM:SOFTWARE BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	350000 EQUIPMENT SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion being performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) does not work correctly. It does not change the interval to the desire Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	353000 EQUIPMENT:ELECTRICAL MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the ph Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	110000 ELECTRICAL SYSTEM DME Fault Code CD9711 Stored After Programming. After programming the vehicle with ISTA/P 3.55.0 (I-Level F010-15-03-501 and F001-15-03-501): ? The check engine light (CEL) is illuminated, and ? DME fault code “CD9711 – FlexRay, message ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-01	020000 SUSPENSION Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	060000 ENGINE (PWS) N63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 – Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 – N63 Engine: Oil Consumptio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-01	350000 EQUIPMENT Service Action: Replace EME B+ Cable. The Electric Machine Electronics (EME) has a connection for the B+ cable which leads to the 12V battery. This B+ cable transfers energy from the DC/DC converter to the 12V network. This cable may corrod Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-01	060000 ENGINE (PWS) Service Action: Replace EME B+ Cable. The Electric Machine Electronics (EME) has a connection for the B+ cable which leads to the 12V battery. This B+ cable transfers energy from the DC/DC converter to the 12V network. This cable may corrod Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	350000 EQUIPMENT One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. N Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	030000 BRAKES (PWS) PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Program Control Units (DSC). In very rar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	350000 EQUIPMENT HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	353000 EQUIPMENT:ELECTRICAL HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY HV Battery Expansion Valve Sticking. The high-voltage battery is cooled by refrigerant as part of the vehicle’s AC system. It is regulated using an expansion valve at the base of the battery itself. This expansion valve can become stuck in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	194000 TIRES:VALVE Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to repla Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-01	200000 WHEELS Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to repla Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	110000 ELECTRICAL SYSTEM This Service Information bulletin supersedes SI B62 03 15 dated April 2015. designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the door Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	162300 STRUCTURE:BODY:DOOR This Service Information bulletin supersedes SI B62 03 15 dated April 2015. designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the door Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	162500 STRUCTURE:BODY:TAILGATE Tailgate does not stay in fully open position. This Service Action involves F01, F02, and F04 7 Series models 2009 to 2014. Only vehicles which require this Service Action to be completed will show it as ?Open? when checked either in the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	105000 POWER TRAIN:DRIVELINE N63 – Drivetrain Malfunction Warning with Quantity Control Valve Faults. The Drivetrain Malfunction message is displayed and any of the following faults for the quantity control valves are stored in the DME. 11C302 – Fuel- supply control va Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	350000 EQUIPMENT BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC (“BMW NA”) i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	356000 EQUIPMENT ADAPTIVE/MOBILITY BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC (“BMW NA”) i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	350000 EQUIPMENT Service Action: Replace Center Console Lock Cylinder. The center console lock cylinder is loose. Manufacturing tolerances of the center console lock cover cap may cause it to become loose or missing. AFFECTED VEHICLES This Service Action i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-01	110000 ELECTRICAL SYSTEM iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-01	140000 AIR BAGS Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code “930A60 – Seat occupanc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-01	110000 ELECTRICAL SYSTEM N63T – Drivetrain Malfunction Message after Driving for Several Hours This Service Information bulletin supersedes SI B12 10 16 dated April 2016. “Drivetrain Malfunction” message displayed with reduced engine power. Erroneous misfire fau B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-01	110000 ELECTRICAL SYSTEM SI B61 30 14February 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated January 2015. designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	110000 ELECTRICAL SYSTEM My BMW Remote iPhone App No Longer Controls Headlight or Horn. After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-01	110000 ELECTRICAL SYSTEM ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST “My Info” service doesn’t work. CAUSE The Electronic Subscriber Agr 6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	350000 EQUIPMENT NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is nec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is nec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	355100 EQUIPMENT:OTHER:LABELS Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	100000 POWER TRAIN Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	160000 STRUCTURE Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-01	072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP ?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-01	110000 ELECTRICAL SYSTEM ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-01	353000 EQUIPMENT:ELECTRICAL ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-01	110000 ELECTRICAL SYSTEM Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-01	121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-01	110000 ELECTRICAL SYSTEM USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: “Title cannot be B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-01	356000 EQUIPMENT ADAPTIVE/MOBILITY USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: “Title cannot be B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	021600 SUSPENSION:FRONT:WHEEL BEARING CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	350000 EQUIPMENT CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	280000 BACK OVER PREVENTION CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	110000 ELECTRICAL SYSTEM BMW ALPINA N63T PRESSURE SWITCH – LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (“BMW NA”) is extending the limited warranty f B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	110000 ELECTRICAL SYSTEM N63T PRESSURE SWITCH – LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (“BMW NA”) is extending the limited warranty for the pres B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	110000 ELECTRICAL SYSTEM N55 PRESSURE SWITCH – LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC (“BMW NA”) is extending the limited warranty for the pressure swit B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	070000 FUEL SYSTEM, GASOLINE N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	060000 ENGINE (PWS) N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	110000 ELECTRICAL SYSTEM The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	110000 ELECTRICAL SYSTEM Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Blue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	110000 ELECTRICAL SYSTEM Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to pe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	356000 EQUIPMENT ADAPTIVE/MOBILITY The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	118000 ELECTRICAL SYSTEM:SOFTWARE The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BMW Maintenance Program: 12-Volt Battery Replacement Measure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	356000 EQUIPMENT ADAPTIVE/MOBILITY BMW Maintenance Program: 12-Volt Battery Replacement Measure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	110000 ELECTRICAL SYSTEM Service Action: Replace EMF Switch. An electrical malfunction in the EMF (Electromechanical Parking Brake) switch can cause an erroneous Check Control Message to be displayed. The parking brake functions properly. EMF switch hardware erro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	110000 ELECTRICAL SYSTEM Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	350000 EQUIPMENT Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	350000 EQUIPMENT iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	353000 EQUIPMENT:ELECTRICAL iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	353000 EQUIPMENT:ELECTRICAL Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	140000 AIR BAGS Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code “930A60 – Seat occupancy detection, 6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	353000 EQUIPMENT:ELECTRICAL Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow “Service Due” warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	045200 SERVICE BRAKES, AIR:DISC:PADS Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow “Service Due” warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	021600 SUSPENSION:FRONT:WHEEL BEARING Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	350000 EQUIPMENT Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	070000 FUEL SYSTEM, GASOLINE N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	114000 ELECTRICAL SYSTEM:WIRING Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	118000 ELECTRICAL SYSTEM:SOFTWARE Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumptio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	118000 ELECTRICAL SYSTEM:SOFTWARE Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumptio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	110000 ELECTRICAL SYSTEM Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	162000 STRUCTURE:BODY This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New “Gas Door Operation” Instruction Label. Initial quality reports show the customers are not certain how to open and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-01	355100 EQUIPMENT:OTHER:LABELS This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New “Gas Door Operation” Instruction Label. Initial quality reports show the customers are not certain how to open and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	118000 ELECTRICAL SYSTEM:SOFTWARE Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	060000 ENGINE (PWS) Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an “emissions” label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	355100 EQUIPMENT:OTHER:LABELS Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an “emissions” label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	110000 ELECTRICAL SYSTEM Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	350000 EQUIPMENT Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-01	353000 EQUIPMENT:ELECTRICAL Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-01	280000 BACK OVER PREVENTION Side View Camera Does Not Display Picture. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-01	010000 STEERING CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-01	106000 POWER TRAIN:AXLE ASSEMBLY CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-01	162500 STRUCTURE:BODY:TAILGATE TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-01	110000 ELECTRICAL SYSTEM HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-01	353000 EQUIPMENT:ELECTRICAL HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Softwa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-01	105000 POWER TRAIN:DRIVELINE Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-01	200000 WHEELS Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	110000 ELECTRICAL SYSTEM ?SI B61 30 14December 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated July 2015. designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-01	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 “display backlighting and graphics PCB switched off” stored. Kombi software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-01	103000 POWER TRAIN:AUTOMATIC TRANSMISSION This Service Information bulletin supersedes SI B24 07 12 dated November 2012 SUBJECT Hybrid Automatic Transmission: Fluid Maintenance Service Interval. INFORMATION Only properly trained personnel, who have passed all applicable technical Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	220000 SEATS Front Seat Base Makes Noise. A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes “without a cash option” where not utilized for routing in NBT map data versions: NEXT 2 B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	118000 ELECTRICAL SYSTEM:SOFTWARE ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of tim Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-01	350000 EQUIPMENT ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-01	118000 ELECTRICAL SYSTEM:SOFTWARE ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	060000 ENGINE AND ENGINE COOLING External Engine Oil Leaks and Repairs. During the vehicle’s operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	060000 ENGINE AND ENGINE COOLING N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-01	030000 BRAKES (PWS) CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	070000 FUEL SYSTEM, GASOLINE NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air syste Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	060000 ENGINE AND ENGINE COOLING The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	350000 EQUIPMENT Speed Limit Information Does Not Work. Speed limit information (SLI) is not displayed in the Kombi or the Head-Up Display (HUD). This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	260000 FORWARD COLLISION AVOIDANCE Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	350000 EQUIPMENT Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-01	350000 EQUIPMENT Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	350000 EQUIPMENT BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID’s. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	353000 EQUIPMENT:ELECTRICAL BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID’s. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	356000 EQUIPMENT ADAPTIVE/MOBILITY BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID’s. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	110000 ELECTRICAL SYSTEM DME Fault Code CD9711 Stored After Programming. After programming the vehicle with ISTA/P 3.55.0 (I-Level F010-15-03-501 and F001-15-03-501): ? The check engine light (CEL) is illuminated, and ? DME fault code “CD9711 – FlexRay, message ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	110000 ELECTRICAL SYSTEM SI B12 10 15 Engine Electrical Systems March 2015 Technical Service This Service Information bulletin supersedes SI B12 10 15 dated January 2015. designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	353000 EQUIPMENT:ELECTRICAL SI B12 10 15 Engine Electrical Systems March 2015 Technical Service This Service Information bulletin supersedes SI B12 10 15 dated January 2015. designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-01	350000 EQUIPMENT ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What’s New: Model – Removed models which no longer support BMW Assist functionality and added new models. Proce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-01	110000 ELECTRICAL SYSTEM SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What’s New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-01	110000 ELECTRICAL SYSTEM The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-01	110000 ELECTRICAL SYSTEM ?BMW Maintenance Program: 12-Volt Battery Replacement Measure What’s new: ? Models” updated: Model Year 2017 vehicles added ? “Models” updated: Model Year G12 (7 Series) excluded from program ? “Procedure” updated: N63R engine added to 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-01	070000 FUEL SYSTEM, GASOLINE ?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What’s New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current versio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-01	060000 ENGINE (PWS) ?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-01	220000 SEATS MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-01	350000 EQUIPMENT CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-01	060000 ENGINE (PWS) ? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-01	060000 ENGINE (PWS) ? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message “Drive faulty” Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) B1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-01	173100 LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-01	175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-01	353000 EQUIPMENT:ELECTRICAL NBT Head Unit High (HU-H) Resets Intermittently or Permanently Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-01	110000 ELECTRICAL SYSTEM ConnectedDrive/BMW Assist System Diagnosis Information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-01	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-01	021000 SUSPENSION:FRONT CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-01	021600 SUSPENSION:FRONT:WHEEL BEARING CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-01	200000 WHEELS CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-01	060000 ENGINE (PWS) Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 BMW ActiveHybrid 7

1 Recalls for 2014 BMW ActiveHybrid 7

0 Complaints sent to the Center for Auto Safety for 2014 BMW ActiveHybrid 7

1 Complaints submitted to NHTSA for 2014 BMW ActiveHybrid 7

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314 Service Alerts for 2014 BMW ActiveHybrid 7

2014 BMW ActiveHybrid 7

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2014 BMW ActiveHybrid 7

1 Recalls for 2014 BMW ActiveHybrid 7

0 Complaints sent to the Center for Auto Safety for 2014 BMW ActiveHybrid 7

1 Complaints submitted to NHTSA for 2014 BMW ActiveHybrid 7

Complaint Details

0 Investigations for 2014 BMW ActiveHybrid 7

314 Service Alerts for 2014 BMW ActiveHybrid 7

2014 BMW ActiveHybrid 7

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