2013 INFINITI JX

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2013 INFINITI JX

Recall Date Component Summary
2013-04-12 SERVICE BRAKES

Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.

Remedy:

Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2013 INFINITI JX

skip to NHTSA complaints

Date Component  

17 Complaints submitted to NHTSA for 2013 INFINITI JX

skip to CAS complaints

Date Component  
2021-02-16 ENGINE | POWER TRAIN
ODI Number: 11396482
2021-02-16 ENGINE | POWER TRAIN
ODI Number: 11396482
2017-04-07 POWER TRAIN
ODI Number: 10971139
2017-03-29 POWER TRAIN
ODI Number: 10969315
2016-08-15 AIR BAGS
ODI Number: 10895890
2017-03-01 AIR BAGS
ODI Number: 10957759
2016-11-16 AIR BAGS
ODI Number: 10926497
2019-04-23 STEERING
ODI Number: 11203209
2018-03-09 UNKNOWN OR OTHER
ODI Number: 11078310
2018-03-08 POWER TRAIN
ODI Number: 11076823
2018-07-31 EXTERIOR LIGHTING:HEADLIGHTS
ODI Number: 11114805
2014-08-03 AIR BAGS
ODI Number: 10618443
2014-03-04 SERVICE BRAKES
ODI Number: 10566953
2014-02-06 ENGINE AND ENGINE COOLING | VEHICLE SPEED CONTROL
ODI Number: 10563211
2013-11-12 ELECTRICAL SYSTEM
ODI Number: 10551893
2013-06-26 AIR BAGS
ODI Number: 10521939
2013-06-07 AIR BAGS
ODI Number: 10515754
Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2013 INFINITI JX

Date Opened Date Closed Component  
2013-08-29 2014-03-31 POWER TRAIN:AUTOMATIC TRANSMISSION
2013-08-29 2014-03-31 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

192 Service Alerts for 2013 INFINITI JX

Date Description
2022-02-07 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-07 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-11 350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-22 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-26 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-07 120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-07 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-07 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-11 110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-12 350000 EQUIPMENT

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-08 010000 STEERING

IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-28 350000 EQUIPMENT

SERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised. New torque specification: 71 N-m, 7.2 kg-m, 52 ft-lbs Use the torque specification shown above

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-05 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-15 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-25 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-25 060000 ENGINE (PWS)

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-20 100000 POWER TRAIN

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-20 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-19 160000 STRUCTURE

SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-19 060000 ENGINE (PWS)

SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-13 355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-13 260000 FORWARD COLLISION AVOIDANCE

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-30 050000 PARKING BRAKE

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-30 150000 SEAT BELTS

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-30 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-24 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-24 350000 EQUIPMENT

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-18 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM All of the following – The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and I-Key Error message is displayed in the combination meter, and DTC B2604 (PNP/Clutch Switch) is store

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 030000 BRAKES (PWS)

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 270000 LANE DEPARTURE

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 280000 BACK OVER PREVENTION

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-07 100000 POWER TRAIN

IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-07 350000 EQUIPMENT

IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-07 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-04 050000 PARKING BRAKE

IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right moldings with the ones listed in PARTS INFORMATION. –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE – The original AV Control Unit must be installed i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-29 100000 POWER TRAIN

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-29 260000 FORWARD COLLISION AVOIDANCE

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-22 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-22 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-07 010000 STEERING

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-07 130000 VISIBILITY

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-07 140000 AIR BAGS

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 010000 STEERING

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 200000 WHEELS

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 350000 EQUIPMENT

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 030000 BRAKES (PWS)

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 280000 BACK OVER PREVENTION

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-06-24 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-06-22 020000 SUSPENSION

IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-09 190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-09 350000 EQUIPMENT

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-05-07 200000 WHEELS

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-18 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-03-16 200000 WHEELS

SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-27 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-27 140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-13 060000 ENGINE (PWS)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-13 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-11 060000 ENGINE AND ENGINE COOLING

SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-11 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-12 350000 EQUIPMENT

IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-12 350000 EQUIPMENT

IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-03-12 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-03-11 350000 EQUIPMENT

SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-22 160000 STRUCTURE

SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-22 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-15 100000 POWER TRAIN

IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-15 350000 EQUIPMENT

IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-15 350000 EQUIPMENT

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 350000 EQUIPMENT

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 280000 BACK OVER PREVENTION

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-05 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-05 020000 SUSPENSION

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-12-15 345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE

SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-08-18 100000 POWER TRAIN

SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-08-18 350000 EQUIPMENT

SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-31 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-31 350000 EQUIPMENT

IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-31 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-29 350000 EQUIPMENT

IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-29 270000 LANE DEPARTURE

IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-05 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: All functions of an Applied Vehicle’s remotes will not work after the doors have been locked and the BCM goes into “sleep mode” (about 15-20 minutes). ALL of the following MUST be verified in the given order: 1. All r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-06-24 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-06-24 350000 EQUIPMENT

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-29 114000 ELECTRICAL SYSTEM:WIRING

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-29 350000 EQUIPMENT

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-19 070000 FUEL SYSTEM, GASOLINE

IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-19 100000 POWER TRAIN

IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-19 350000 EQUIPMENT

IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-17 160000 STRUCTURE

SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be performed if the following occurs: – the first registration attempt is unsuccessful, AND – during the next registration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-17 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be performed if the following occurs: – the first registration attempt is unsuccessful, AND – during the next registration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-06-07 110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. – The SRT is used to indicate whether the engine control module (ECM) has completed sel

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-23 010000 STEERING

SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-23 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-23 100000 POWER TRAIN

SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-08 190000 TIRES

SERVICE INFORMATION The 2013 JX has a new style Tire Pressure Monitoring System (TPMS). TPMS ID registration can be performed using one of the following procedures: – Transmitter Activation tool (J-45295-A) with CONSULT-III plus (prefer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-08 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SERVICE INFORMATION The 2013 JX has a new style Tire Pressure Monitoring System (TPMS). TPMS ID registration can be performed using one of the following procedures: – Transmitter Activation tool (J-45295-A) with CONSULT-III plus (prefer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-27 200000 WHEELS

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-27 350000 EQUIPMENT

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-13 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: On an applied vehicle with a “CAN Gateway Module” that Multiple CAN system DTCs are present. * If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as some components on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-04 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to “not set” and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-03 150000 SEAT BELTS

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-03 180000 VEHICLE SPEED CONTROL

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 100000 POWER TRAIN

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 200000 WHEELS

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 350000 EQUIPMENT

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 280000 BACK OVER PREVENTION

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-19 020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: – A leaking strut or a shock absorber that qualifies for replacement under warranty. – A strut or shock absorber that has slight oil seepage, a condition wh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-26 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-25 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagno

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 010000 STEERING

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 020000 SUSPENSION

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 030000 BRAKES (PWS)

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-13 110000 ELECTRICAL SYSTEM

IF YOUR CONFIRM: During or after a “Remote Engine Start” (RES) operation: * The ignition switch will not respond to any input. And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-13 160000 STRUCTURE

IF YOUR CONFIRM: During or after a “Remote Engine Start” (RES) operation: * The ignition switch will not respond to any input. And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 200000 WHEELS

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 030000 BRAKES (PWS)

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-05 160000 STRUCTURE

IF YOU CONFIRM The back door (hatch) or rear spoiler rubs on the roof (driver side or center) when the hatch is opened. ACTION Adjust the rear hatch as shown in the Service Procedure of this bulletin. NOTE – Do Not loosen any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-05 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM The back door (hatch) or rear spoiler rubs on the roof (driver side or center) when the hatch is opened. ACTION Adjust the rear hatch as shown in the Service Procedure of this bulletin. NOTE – Do Not loosen any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-03 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-03 140000 AIR BAGS

IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-03 350000 EQUIPMENT

IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-14 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-14 350000 EQUIPMENT

SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-02-15 160000 STRUCTURE

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-14 020000 SUSPENSION

SERVICE INFORMATION The 2013 JX35 is equipped with a new type Intelligent Cruise Control (ICC) system. This new system uses a Millimeter Wave Sensor which requires essential tool 1-20-2721-1-IF (ICC Alignment Kit) to perform its alignme

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-14 280000 BACK OVER PREVENTION

SERVICE INFORMATION The 2013 JX35 is equipped with a new type Intelligent Cruise Control (ICC) system. This new system uses a Millimeter Wave Sensor which requires essential tool 1-20-2721-1-IF (ICC Alignment Kit) to perform its alignme

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-11-19 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION After any diagnostic or reprogramming activity using the CONSULT-III plus (C-III plus) Vehicle Interface (VI), the vehicle ignition must be cycled OFF > ON 5 seconds > OFF. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-22 120000 EXTERIOR LIGHTING

Infiniti is conducting a Voluntary Service Campaign to reprogram Distance-To-Empty (DTE) display and the combination meter illumination function. On the affected vehicles, the DTE, which is supplemental to the fuel gauge, may not be accurat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-16 353000 EQUIPMENT:ELECTRICAL

IF YOU CONFIRM A squeak or rattle in one or more of the following areas: * Center Speaker * Center Vent area * Center Air Vent Lid * Meter area * Defrost (mounting) Nozzle * HVAC control panel ACTION Use the Squeak and Ratt

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-07 020000 SUSPENSION

IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-07 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-07 100000 POWER TRAIN

IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-07 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-07 280000 BACK OVER PREVENTION

IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-21 200000 WHEELS

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: – Make sure to use the correct size wheel centering collet (do not use a cone). – Make sure to use a flange plate and stud set to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-10-25 110000 ELECTRICAL SYSTEM

On certain 2013 JX35 vehicles, an Engine Control Module (ECM) improper calibration may cause damage to the Air Fuel (A/F) sensors. To remedy this potential condition, Infiniti is conducting this Voluntary Service Campaign to reprogram the E

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-12 110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-24 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-19 100000 POWER TRAIN

INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-04 160000 STRUCTURE

POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-28 350000 EQUIPMENT

INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-14 110000 ELECTRICAL SYSTEM

2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-14 220000 SEATS

2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-14 350000 EQUIPMENT

2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-02 350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-12 100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-02 140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-09 350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 350000 EQUIPMENT

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-17 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-10 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-19 121000 EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-07 350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-28 350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-03 350000 EQUIPMENT

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-07 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-01-23 355100 EQUIPMENT:OTHER:LABELS

REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-29 132000 VISIBILITY:GLASS, SIDE/REAR

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-29 131000 VISIBILITY:WINDSHIELD

WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-28 030000 BRAKES (PWS)

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-25 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-25 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-02-13 110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connectin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-02-13 350000 EQUIPMENT

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connectin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-06 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-06 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-19 060000 ENGINE (PWS)

INFINITI: CVT FLUID MAY BE LEAKING FROM THE TRANSMISSION TO THE RADIATOR COOLER HOSE. THE MAY HAVE BECOME DETACHED FROM THE VEHICLE. *JS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-15 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-09-10 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

INFINITI: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER. NO STORED DTCS. *JS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-07 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-08-29 353000 EQUIPMENT:ELECTRICAL

INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-09-26 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-27 200000 WHEELS

INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-23 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

INFINITI: INFORMATION REGARDING A SERVICE KIT FOR THE REPLACEMENT OF HIGH PRESSURE HOSE AND THE STEERING GEAR ON CERTAIN VEHICLES. MODEL 2013 JX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-23 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

INFINITI: INFORMATION REGARDING A SERVICE KIT FOR THE REPLACEMENT OF HIGH PRESSURE HOSE AND THE STEERING GEAR ON CERTAIN VEHICLES. MODEL 2013 JX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013 INFINITI JX

search for another vehicle

Loading...