2013 FORD Focus

Power steering assist failure

power steering default warning light…. power steering went out.

Ford discontinued SYNC services which was a feature when the car was purchased. Ford had reason to know of my particular purpose for purchasing a Vehicle with a MyFord Touch system. That particular purpose includes use of the MyFord Touch system to provide navigational direction, entertainment functions, hands-free telephone use, and the ability to call 9-1-1 in emergencies. When sold, the vehicle was not in merchantable condition and is not fit for the ordinary purpose for which MyFord Touch equipped motor vehicles are used. Specifically, the Vehicle are equipped with a defective MyFord Touch unit, precluding use of the units various functions, including provision of navigational direction, entertainment functions, hands-free telephone use, and the ability to call 9-1-1 in emergencies.

I purchased a Ford Focus in 2013 and currently have 28,300 miles on this vehicle. This car has been well maintained and is driven solely by me. However, recently I had a major mechanical problem that could very easily be fatal for any driver. The power steering completely failed and locked up the steering while I was driving. Luckily for me I was within 10 feet of my driveway going about three miles per hour. I had to have the car towed to the Ford Dealer where they wanted over two thousand dollars to repair the power steering. If anyone is driving this car on the highway and this problem occurs, I believe the probability of a serious accident or fatality would be very high. I was told by the Ford dealership that the power steering is electronic so when it goes, it becomes unsteerable. Alarmingly, when speaking with Dealership and the Ford area regional manager they did not regard this as a serious problem. In fact, they did not believe this was a defect as it was not covered under warrantee. I asked if this was not defective, how could this occur at 28,300 miles? The dealership told me this could happen if it was hit but admitted there was no evidence of this. I can assure you that this car has not even run over a pot hole. Since no one is taking this seriously, I need to document this problem as one that can cause a serious accident if not recalled or corrected by Ford Motor Company. This is a much more severe problem than the auto problem a few years back where cars were accidentally running people over when starting . This is a very serious problem that needs to be addressed as soon as possible. Imagine your family driving on a highway at sixty miles an hour and this problem happens, I believe more people should be aware of this possibility before they purchase this vehicle. I for one would have never purchased mine!

My car has almost seriously injured me two times. First before I knew of any issues since I was a used car buyer. When I first purchased my car , it would shudder. Immediately took to Ford they said it was \"normal\" . Flash forward to January 2017. I\'m driving highway speeds of 65mph and my car quits. Power just goes dead I cannot accelerate. I am almost rear ended by log truck before I can force it out of the way. While forcing I somehow mess up wheel bearing which cost a lot. I take it in they fix 1401 m and 1402 m they say. Then today I\'m driving 70mph on interstate and it happens again. My car begins lurching and shuddering and without warning I loose power. I almost got hit by a semi. Two times I\'ve been in danger and two times the check engine light comes on after problem occurs.

I\'m another victim of the EPAS power steering gear assembly failing. It failed on September 26th, while under warranty, but unfortunately I didn\'t bring it into a dealership on September 30th. Two days after the warranty expiration. Despite the well-known occurrences of the EPAS / gear assembly failures, the warranty expiration date, etc., Ford still chose to refuse it under warranty care. Instead, Ford forced me to pay out of pocket with no assistance. The worse part is it nearly caused an accident because it chose to fail in traffic.

The front driver side door does not latch. As a result, the car cannot be driven because the door swings open.

Drivers side front door latch failure. The latch is permanently jammed open. The door is unable to close shut and also unable to lock.

JERKING, ROLLING BACKWARDS,CLUTCH HAD TO BE REPLACED TWICE ALREADY

Focus BEV: Below the line, is some information that I have posted on a couple of discussion forums that are dedicated to the Ford Focus Electric (FFE). I have gotten this “Stop Safely Now” message twice, now. The total number of FFEs that have been sold is only a few thousand. According to the summary of “Service Bulletin No. ASI-32226,” on the NHTSA website, “VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI.” That last part of the summary indicates that the same problem affects the FFE and all five of Ford’s new gas/electric hybrid vehicles. However, when one of the gas/electric hybrid vehicles shuts down all power to its electric motor, the gas engine just comes on, and the “Stop Safely Now (SSN)” message is NOT displayed. Since the FFE is a purely electric vehicle and has no gas engine, the shutdown of the electric drive is very dangerous, because it leaves the driver with a completely dead car, often while moving at significant speed, in traffic, with no shoulder. An unknown percentage of FFE owners have experienced this SSN message, but, for those who HAVE seen it, it has usually been more than once. Often, by the time we can get the vehicle in to be tested by a Ford service technician, there are no longer any trouble codes showing. In other words, the trouble codes don’t seem to get saved in a log. Instead, they seem to be deleted when the FFE is restarted. So, people who have experienced this problem (including myself) are often just told by the Ford service representative that there doesn’t seem to be anything wrong with the car, at the moment, and that we should bring the car in again, if the problem recurs. From what I have heard on the discussion forums, some people have had their cars at the dealer for weeks, while the local service people go back and forth with Ford engineers, trying various fixes. In the end, people have been told a variety of stories (everything from “caused by a defective 12-volt battery” to the replacement of some related electrical component, with plenty of software excuses in between).

It is usually possible to recover from the problem, by some combination of restarting the car’s power and opening and closing the driver door. However, we never know when the problem will happen again. Some of us (not myself) have managed to get our car towed in to a dealer, with the power still on and the SSN error still displayed, but that hasn’t always lead to a quick and clear resolution, either. Ford’s “Service Bulletin” summary, on the NHTSA website seems to indicate that the cause is periodic self-tests that are failing, as a result of “invalid data.” That would imply that there is no PHYSICAL cause, but, rather, just pre-scheduled self-tests, generating spurious data. Nonetheless, parts are being replaced, customers are being told that it’s “fixed,” only to experience the problem, again, weeks or months later. Generally, their seems to be a tremendous amount of confusion, and an almost complete lack of “transparency” by Ford Motor Company. What a surprise, huh?

One person told of how they got out of the car and walked to a safe position, only to watch their parked car get hit by another driver and be totaled. Another person said that their car did not just lose power, it lost power while the regenerative braking was fully engaged, causing the car to abruptly slow to a halt, in the middle of traffic.
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Here is the letter that the NHTSA (National Highway Traffic Safety Administration) sent to Ford Motor Company, on September 16, 2013:

http://www-odi.nhtsa.dot.gov/acms/cs/ja … -57668.pdf?

The contact owns a 2013 ford focus. the contact stated while driving on several occasions at various speeds, the transmission was slipping, and the vehicle lost motive power. there were no warning lights illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 180,000.

The contact owns a 2013 ford focus. the contact stated that the check engine warning light remained illuminated. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline); and the vehicle was taken to a local dealer where the recall repair was performed. the contact was concerned that the dealer had not properly completed the recall repair. the contact stated that the recall remedy was incomplete, and that the powertrain control module (pcm) should have been updated, and the evaporative emissions canister purge valves and the evaporative emission canister should have been replaced; however, the dealer had not performed the additional repairs. the manufacturer was contacted, and the contact was informed that no additional repairs were available because the recall repair had been deemed completed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 103,000.

Car stalls while driving on highway. within my 10 miles to work and back the transmission disengages about 6 times and need to hit the button on side of shift knob. radio shorted out makes a horrible sound even when not turned on or car not started. had to remove fuses

Tl* the contact owns a 2013 ford focus. the contact stated while driving 30 mph, the vehicle stalled. the contact stated that there was an abnormal sound coming from the transmission while driving. the contact also stated that on several occasions while driving, the vehicle ran out of fuel due to a fuel gauge failure. the contact stated that the vehicle was serviced under nhtsa campaign number: 19v515000 (fuel system, gasoline) in november 2020 at tuttle-click's capistrano ford (33301 camino capistrano, san juan capistrano, ca 92675) however, the failure occurred. the contact stated that the check engine warning light was illuminated. the vehicle was taken back to the dealer where it was diagnosed with the clutch and the shifting unit needing to be replaced. the vehicle had not been repaired yet. the manufacturer had not been informed of the failure. the failure mileage was approximately 134,000.

When i first start my car. the steering fault message comes on and i can't turn the steering wheel. i have to turn the car off then back on. then it works.i'm afraid that it may lock while driving.

My 2013 ford focus would not randomly start the other evening, after a couple tries it started. on the way home it would not shift properly and acting like it was going to stall. my engine light came on, which never had before. so the next morning i went to go take it to auto zone to have them do a diagnostic and my vehicle started right up, however it would not go into reverse. i have read there have been several issues with the focus' transmission.

I was driving on the freeway at the posted speed of 65 mph when the car engine rpm dropped to 2000 and then back up to 4000 the car immediately slowed to 50 mph causing traffic behind me to slam in their brakes. the car wouldn't shift to speed up causing me to pull over and creep to a gas station.

When i drive in the rain my car will sputter and lose speed. the oil light and battery light turns on and it dies. i can get it to turn over but it immediately dies.i have had to get it towed twice. still can't figure out the problem.

Tl* the contact owns a 2013 ford focus. the contact stated while the vehicle was stationary, the vehicle failed to respond when the accelerator pedal was depressed. the contact also stated that while driving at various speeds, the vehicle shook abnormally and shuddered. the contact stated that the check engine warning light was illuminated. the vehicle was taken to todd judy ford east (7891 maccorkle ave se, charleston, wv 25315) where it was diagnosed with the radiator needing to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact was informed that the vehicle was no longer under warranty. the failure mileage was approximately 120,000.

Doesn't accelerate half the time when i hit gas. doesn't go reverse half the time i put it in reverse. shuts off randomly. shakes , shutters. had codes p07a3 and p2872 show up and ford said they aren't transmission related even tho both codes have the word " transmission in the code summary. couldn't get involved in 55mill lawsuit because i haven't had 2 repairs on it. been in shop since 50k miles getting seniors and stuff replaced. car has never improved even tho i keep spending money. it's been in shop 3 weeks now. they said might be trans issue now but the radiator is messed up and they can't proceed without 600 dollars. help before car kills some1. millions of youtube videos show same issues i have. ford don't do anything but deny cause 1.8 cars out there from the same assembly plant mine is from with same issues

My car when at idle or driving at low rpm (900-2000) will stall out and not start for a while. ive replaced fuel pressure sensors and the injection pump, and it still stalling.

Steering felt a little sticky. last night i lost all power steering and an alert came up that said 'steering fault service now' and this morning i started it and it said 'steering loss park safely' and the steering wheel doesn't move at all. almost went off the road when i lost power steering last night

Tl* the contact owns 2013 ford focus. the contact stated that while her mother was driving 40 mph, the vehicle shuddered and loss motive power. the vehicle independently decelerated. the driver continued driving to the residence with the vehicle continuing to shudder. the vehicle was taken to beechmont ford, inc. (600 ohio pike, cincinnati, oh 45245, (513) 752-6611) however, the mechanic was unable to duplicate the failure. the vehicle was next taken to mike castrucci ford (1020 oh-28, milford, oh 45150, (513) 275-1048) however, the mechanic was unable to determine the cause of the failure. the mechanic performed service under nhtsa campaign number: 18v735000/19v515000 (fuel system, gasoline) which failed to fix the vehicle. the manufacturer was made aware of the failure. the approximate failure mileage was 220,000.

I purchased my vehicle april 2020. drove fine for a while and then started to shutter and shake when taking off from a stop. i literally have to floor it to get it to quit. this seems to be getting worse.

I took my ford focus 2013 into the ford dealership on june 2020. there was a recall for the door latches 20s30 code. the dealership said they took care of it. i just checked online and it’s hasn’t been fixed. it’s been almost a year and we’ve been driving it with a newborn baby not knowing that they haven’t fixed the recall.

The contact owns a 2013 ford focus. the contact stated while driving at various speeds, the trunk inadvertently opened. the contact stated that on several occasions the trunk failed to open as needed. the contact also stated that the vehicle occasionally stalled while stopped at a stop sign or red light. the contact stated no warning light was illuminated. the vehicle was taken to the local dealer where the trunk was repaired however, the failure persisted. the manufacturer had been informed of the failure and informed the contact that the vehicle was not under warranty. the failure mileage was unknown.

When i press the gas in my car my car starts to shake when it goes into gear it is a transmission issue i have been checking recalls and it matches the transmission recall but it says their are no active recalls on my car what do i do

The contact owns a 2013 ford focus. the contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. the contact sustained a numb left arm due to the electrical shock but medical attention was not sought. there was no warning light illuminated. the vehicle was not taken to a dealer nor independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 142,938.

Hmm...there was not an incident to report per say but the next button stated incident report. i am more or less reporting a complaint due to my 2013 ford focus has been at autonation ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor susan lee on recall # 14m02 for tcm, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. this i do not understand since my car was running before i took it in for the recall. i simply was secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which i thought he would. i am filing this complaint for safety reason because i was advised that i could just take my car without having the tcm reset and take a chance of my car still being able to start or not and i would like to know if the repair of the recall may stop my car from starting then why should i be held responsible for a replacement of the dual clutches for my transmission?

The contact owns a 2013 ford focus. the contact stated while driving 45 mph, the vehicle stalled. the contact stated that the check engine and service now warning lights were illuminated. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. the vehicle was repaired but continued to experience the failure. the contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer was informed of the failure. the failure mileage was approximately 75,000.

The contact's mother owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. the vehicle was taken to an unknown dealer and was repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the failure persisted after repair. the contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. the manufacturer was notified of the failure and offered no assistance. the contact was referred to nhtsa to file a safety complaint. the vehicle was not repaired. the failure mileage was unknown.

Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. had vehicle towed to dealership where diagnosis determined transmission needs replacing. upon researching on line,, cars.com states nhtsa vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 ford focus .. however ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14m01... what am i to do ? ... the price quoted for a new clutch exceeds the value of the car....

The contact owns a 2013 ford focus. the contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. the vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure. the failure mileage was 64,000. vin was not available. consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.

This is car is in low mileage. but the transmission has been not worked twice

Ford issued a recall on the tcm/ clutch in 2019. this recall was to fix the shuttering in shifting. my focus was repaired by a ford dealership in 2019 in accordance to the recall. my focus is shuttering again when accelerating. the car has no warning lamp for this issue. i recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. i have contacted ford directly and they refuse to cover the cost of a new clutch. the shuttering affects proper acceleration which is a safety issue.

The contact owns a 2013 ford focus. the contact’s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. the vehicle was towed and was awaiting a diagnostic test and repair. the manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. the failure mileage was approximately 155,000.

I had a recall for door latches to the ford focus my back passenger door automatically open while my son was sitting in his car on when i was making a left on a street took my vehicle to riverside ford an their technician told me they couldn't repair the door latches because the recall expired

Check engine light came on. before i had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. took the car to a parts store and the code read p1450. an october 25, 2018 recall acknowledged a problem with 2012-18 ford focuses with a 2.0l engine. although this problem is clearly acknowledged with this same year, model, and engine, my vin is allegedly not covered in the recall. dealer will not service the car under the recall.

After driving my vehicle it stalls once it is stopped and i try to press the gas. this can cause a collision. this can either be the fuel system which they did have a recall on my car but the dealership decided it wasn't needed at the time. it could also be the power train. this incident has occurred multiple times since 2017.

Clutch and actuators , car only has 80,000 miles. $3500 transmission repair .

Transmission fault service now it has a recall but for will not doing it with out me paying for it they told me 10 year or 150000 miles the last owner had it done 3 times in the last 2 years

Was driving and had stoppedat a red light. car died andwould not start again. has not started since

I was driving and all of a sudden my car just shut down. completely. it has not electrical power or anything.

The transmission control module (tcm) failed on my 2013 ford focus again. this resulted in me loosing the ability move my car while in an intersection putting my safety and other drivers safety at risk. this required me to get out of my car in an intersection to push it to the side of the road with the assistance of other drivers, further putting our safety at risk. this is not the first time this has happened (loss of driving power in an intersection), and i have had this component and other transmission related components repaired under warranty multiple times by ford dealerships. there were no check engine lights or warning lamps that indicated the problem was going to occur before the vehicle failed.

I was driving down the road and getting ready to stop at a red light but all of a sudden my car died completely. lost all power including electrical and mechanical. luckily there was no one in front of me so there was no accident but i was forced to push the car out of the middle of the intersection. it still isn't working. the battery is brand new and when i charge it it charges up like it should so i definitely think it's something else on the car causing the issue. i had no warning lights on or anything.

The contact owns a 2013 ford focus. the contact stated that the vehicle failed to reverse. the check transmission message was displayed. the vehicle was taken to the residence. the vehicle was taken to an independent mechanic where service was denied. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that there was bearing slipping, grinding and the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 70,000. the vin was not available.

The car stalled several times while driving. after a mechanics evaluation it was determined that there was a fuel delivery problem. after further evaluation it was confirmed that the problem was a defective purge solenoid. this item was recalled by ford. however, they did not include this vehicle (by date) in the recall. the recall lists cars made until july 2012 and this vehicle was manufactured in may of 2013. the effect of the defective purge solenoid caused damage to other components of the fuel delivery system. i am now forced to pay for the repairs out-of-pocket. for a problem that is known by (and recalled by) ford but is excluded from the recall. not fair

On this 2013 ford focus titanium. ,the transmission would shutter and go into neutral i almost got smashed by a semi truck when my focus would not move forward it went into neutral, ny friend has a ford fiesta and he and his girl friend was hit from behind by a large diesel truck and suffered back head and leg injuries u have kids so we would have been seriously hurt or dead anyway my car is in the ford repair and they did the tcm and since rhe clutch recall ended july 31 and my appointment was made before rhat but ford didn't have openings and i was told to come in august and now they want me to pay for the repair i can't afford it recall should fix it anyway that is a dangerous transmission now i'm forced to leave my car there until i can save money to have it fix that's crap now i have no car and no money pandemic is making it hard

Our ford focus is in the shop for its third transmission module problem.

When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. it just feels like it only has ten percent of power. it puts myself and others at risk of being in an accident , especially when pulling out into traffic. it could cause a side impact or rear collision very easily. i have driven a streight shift all my life and never ever had a vehicle seem to stall like this . i try and wait for a very large gap in traffic to pull out. on a hill in traffic i am afraid of getting rear ended trying to get pulled out and going. this has happened several times, it is intermittent .the car has only 60,000 miles, so it isn’t worn out.

The contact owns a 2013 ford focus. the contact stated while driving at various speeds, the vehicle stalled on multiple occasions. the contact indicated that during the failure there was fuel in the fuel tank. the cause of the failure was not determined. the manufacturer was notified of the failure and informed the contact that the vehicle was included in the nhtsa campaign number: 19v515000 (fuel system, gasoline). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 120,000.

When accelerating the vehicle pulls back to shift and then will release when going up in rpm’s. after filling car with gas and when on the break the car will stall and takes time to restart the car. had to pay out of pocket for recall 18s32 due to initially having it looked out and ford closed out the recall because they recalibrated but did not actually fix the issue so 2 months later i had to pay out of pocket for the recall.

As i was driving down the road my power steering went out. i pulled over and tried to turn the car off and on and had no luck. i then got a warning that said my power steering malfunctioned. i do not know what i would have done if i were on the interstate as i had been 2 minutes earlier. i cannot believe i am alive. this is the second time something like this has happened. the other time i just had my car stall out on the interstate as i drove down it. that time it was a transmission issue.

The power of the car (a 2013 ford focus electric) simply stopped within a few seconds of the warning message. a red triangle appeared on the dash with the message stop safely now. i was surprised and pulled over. my safety was at risk because had i been making a left turn in traffic, i would likely not have survived. i was on a country road and able to pull over immediately. the car lost power within seconds and would not move. after my car was towed away, i learned: this is a defect that ford knows about; it has been confirmed in one of their technical safety bulletins (tsb 17-0045.) it ought to be a recall. it is a huge safety issue. the car was towed to a ford dealership parking lot and could be inspected.

Size p215/55r16 tire blew out on the freeway. after close inspection discovered that the blown out tire had severe tread separation. after closer inspection of the other tires on the car, i discovered another tire identical to the blown out tire also has tread separation. the tires on the vehicle have a least one year of tread on them.

The contact owns a 2013 ford focus. the contact stated that while driving in a parking garage, the accelerator pedal was depressed, and the engine just revved as the vehicle failed to move forward while in drive. the contact stated that the vehicle rolled backwards as she then depressed the brake pedal and attempted to shift to park however, the gear shifter failed to move. the contact waited for a few minutes and was able to shift to park and turn the vehicle off. the contact was able to restart the vehicle however, the shifter was still difficult to move to drive. after a couple more minutes the vehicle was able to shift to drive but the vehicle hesitated and jerked before the contact was able to drive the vehicle. the vehicle was taken to the dealer where the contact was informed of a transmission recall. the dealer informed her that the transmission module was on backorder. the vehicle was temporally repaired however, the failure recurred several days later. the contact stated that on 8/6/2021 the transmission failure reoccurred while driving on a bridge. the contact stated that the engine revved, rolled forward, and the vehicle finally engaged to resume normal driving. the dealer was notified of the failure again and the vehicle was towed to the dealer. once again, a temporary fix was performed on the transmission. the contact stated that “service transmission” was displayed once she retrieved the vehicle from the dealer for the second time. the contact called the dealer and was advised not to drive the vehicle. the manufacturer was not notified of the failure. the approximate failure mileage was 78,000.

On september 25, 2021 around 11:30pm, i was driving and the steering wheel happened to lock out of nowhere and i’m not able to turn correctly. it was a very dangerous situation and i couldn’t turn and the car was going straight. i was very close to get into a car accident. i bought car without any issues and i’ve been taking good care of it and out of nowhere the steering wheel locked on me and gave me a signal saying “steering loss stop safely” i went to advanced parts to have it tested on a sunday and they said i needed to replace my catalyst system efficiency which i was aware of that needed to replaced but nothing else showed besides the code they gave me p0420. the vehicle hasn’t been inspected or component by a insurance company or others.

Powertrain loss and loss of engine power, power control module. engine failure on a busy highway. putting me at risk of an accident. the car has been serviced by an independent service center. has not yet been inspected by the manufacturer. check engine and other warning lamps appeared

Transmission stalled on highway. have had this car three days and already have stalling out and no power problems! this car is a dangerous vehicle! my 17 year old grandson was almost hit by a truck. the dealership said no problems with the transmission on this car, but after reading all the information about the transmission and many other safety issues, all of these cars should be removed and replaced. ford made a really dangerous car in those years. it should get a zero safety rating. and the locks are a huge safety issue! platte valley ford in kearney said they would look at the lock recall when we brought the car back for transmission flush, but after purchasing this dangerous car three days ago, and already having this transmission stalling out problem, it is time to take legal action! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

- steering rack and pinion failed while driving and is currently being repaired at dealership - safety was out at risk due to the malfunctioning occurring while car was being driven. steering became extremely difficult and felt as if wheel was locking-up. - car was taken to dealership twice regarding the malfunction. first resolution was updating the power steering control module software. steering was fixed for one week before the issue re-appeared while driving. during second visit at the dealership, it was determined that the steering rack and pinion will need replacing. - there was no warning messages or symptoms prior to the malfunctioning occurring.

Approaching the george washington bridge, i was in very very heavy traffic, stopping, starting, going super slowly. warning light came on telling me to get off the road safely and let the transmission rest for 5 minutes. i followed directions then it happened again, stopped, waited, and it happened again. it is a dangerous area to pull off the road, very narrow breakdown lanes, big trucks, etc etc. apparently, this is a chronic problem with the ford focus of certain years. there are some situations when one cannot get off the road safely, so this is potentially very dangerous. if one doesn't follow the directions one can have an even more serious transmission failure.

The contact owns a 2013 ford focus. the contact stated while starting the vehicle, the vehicle started to shudder. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer but was unaware of the diagnostic result. the contact was also unaware of what repair was performed. the vehicle was repaired but the failure recurred. the contact took the vehicle to a second local dealer, bill pierre ford service & parts department (12531 30th ave ne, seattle, wa 98125: (206) 364-1095) on 1/1/2018 but was unaware of the diagnostic test results. the vehicle was repaired but the failure persisted. the manufacturer had been informed of the failure. the failure mileage was approximately 100,000.

Transmission. the check engine light came on. after i shut it off it wouldn't start again. if i put it in natural it would start. brought it to a garage and they said i needed newtransmission. this happened in june. the garage looked it up and said there was a recall on on 2013 focus. called holt motors in cokato, mn and they said there was no recalls on them.

The contact owns a 2013 ford focus. the contact stated that while driving 65 mph, the vehicle stalled. the contact was able to drive to his residence at 40 mph but felt that the vehicle was running out of fuel. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) and nhtsa campaign number: 14v495000 (electrical system). the failure mileage was approximately 93,783.

This car started to make loud engine noises which caused the car to shut off then it restarted on it's on i finally got it to parking lot when i cut it off it still was rattling and clacking like i was cranking it up on the left side of engine so i waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when i got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but i wasn't in reverse so it was stuck in transmission mode and could not drive it i got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now i'm only at 150k miles and this goes out without notice, i even asked about the transmission acuator but he says no the whole transmission, i just got the car like 3 months ago, and that is no good

The contact owns a 2013 ford focus. the contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. the contact had taken the vehicle to a dealer where repairs to the transmission were performed; however, the failure persisted. the manufacturer had been notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was approximately 70,000.

The contact owns a 2013 ford focus. the contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. the contact also stated that the passenger’s side air bag was defective and would not recognize an occupant seated in the passenger’s seat. the contact had taken the vehicle to a dealer where they inspected the vehicle and made repairs; however, both failures returned soon after the repairs. the contact stated that she had sent a letter to the manufacturer for assistance but had not received a response. the vehicle was not repaired. the failure mileage was 66,000.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the steering assist fault warning message was displayed. the vehicle lost power steering and the vehicle was difficult to steer. the contact turned off and restarted the vehicle and the failure was corrected. the vehicle was taken to the dealer and diagnosed with steering control module failure. the steering control module and rack and pinion needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 105,000.

The contact owns a 2013 ford focus. the contact stated that she was unable to add more than 3 gallons of fuel to the vehicle. the contact also stated that the vehicle was taken to the dealer where they stated that the vapor canister needed replacement. the contact stated that for the failure was related to nhtsa campaign number: 19v515000 (fuel system, gasoline) and 18v735000 (fuel system, gasoline) however, the vin was not included. the contact mentioned that the previous owner had experienced the failure starting in 2018. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to call the nhtsa for assistance. the failure mileage was approximately 65,000.

Daughter's car has hesitation when driving, took to son who is mechanic. he said it has hesitation, cough idle, loss of power and the gas tank is malformed. he said he looked up the vin and it showed recall 18532-51. i looked on fords website and see that this is recall for their reference number 19s22. my son said this is dangerous because that issue with the fuel tank vacuum could cause the gas tank to crack. i called ford service center to schedule a recall repair but they told me her vin does not show that recall. this car has all the symtoms of the recall, the vin showed up for my son, and the recall is mentioned on fords werbsite. we need to have this repaired. it is a known issue for 2012-2013 ford focuses. why wouldn't her car be covered??

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the warning light illuminated indicating that the transmission was hot. the contact was forced to stop and allow the transmission to cool down before proceeding whenever the warning light was illuminated. the contact stated that the vehicle would fail to exceed 50 mph. additionally, whenever the vehicle was driven for an extended period, the transmission warning light would illuminate. the contact stated that she took the vehicle to the dealer and the tcm was replaced. the contact was also informed that the clutch needed to be replaced. the contact stated that the clutch had been previously repaired under recall however, the vehicle started to experience the failure. the manufacturer was contacted and informed that she would be responsible for the repair. the failure mileage was 150,0hotline qcf00.

The contact owns a 2013 ford focus. the contact stated that while he was at a stop sign, the vehicle inadvertently started shuddering significantly. the contact was able to continue to drive the vehicle as he was close to arriving at his residence. the dealer was notified of the failure. the vehicle was taken to the dealer who diagnosed that the automatic clutch transmission needed to be replaced and that the failure was related to an unknown recall. the manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. the vehicle was not repaired. the approximate failure mileage was 80,000. the vin was not available.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the windshield wipers were inadvertently activated. the windshield wipers failed to operate when the contact attempted to activate the wipers. the contact was unable to drive the vehicle when it rained due to the failure. the vehicle was taken to an independent mechanic. the mechanic informed the contact that an unknown part needed to be replaced and the vehicle needed to be taken to the dealer for repair. the vehicle was not taken to the dealer. the dealer informed the contact that the vehicle was not manufactured with the unknown part and the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa. the failure mileage was approximately 140,000.

Check engine light came on saturday morning on my way to work, when checked it comes up as fault codes p0420, with secondary codes of p144a - evap emission system purge vapor line restricted/blocked, p1450 - unable to bleed up fuel tank vacuum, and p0131 - o2 circuit low voltage (bank 1, sensor 1), and started stalling after putting new gas in only, and now hesitates at lower gears and has a rougher then normal idle with the rps not staying steady, also when doing a vin check on fords website, or the nhtsa lookup it does not show up as a recall, however when i do a full vin check it does show under the recalls page, i'm not sure if they marked it as completed for the vin of this vehicle or not but its doing literally all the stuff stated in ford safety recall 18s32 18v735000 or 19s22 19v515000, but when trying to chat ford about it they deny there is one even though the nhtsa overview states: all of the affected vehicles previously had ford safety recall 18s32 performed; however, updated powertrain control module (pcm) software was not available at that time. ford motor company wants to ensure the software is updated to the most current release available. in some of the affected vehicles, the pcm software may not adequately detect a stuck-open canister purge valve (cpv) within the fuel vapor system. if the cpv malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, allowing the plastic fuel tank to deform. this can cause the following symptoms: • illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) p0420, p1450, p0443, p0452, p0456, p0460 and/or p2196 • inaccurate or erratic fuel gauge indication • inaccurate distance to empty (dte) • engine stall and/or other drivability concerns related to stuck open cpv i have only had the car 2 months as of tomorrow, and am a single dad raising my 6 month old son alone, i cannot have this breakdown completely and risk a accident when it should be covered by recall

I have a 2013 ford focus 4 door hatchback, it is at 70k miles and has been giving problems taking off from first gear. i took to ford dealer to be evaluated and it’s the dul clutch system going bad which they have had many issues with. i feel is a safety issue i’m getting ready to have a baby and what if my car doesn’t go and hesitates and someone hits me or i get stuck in the middle of traffic! they had a warranty service for this issue on my exact car but you had to receive a paper in the mail to have the issue fixed which i am not the first owner and didn’t receive the letter. they also upped the warranty on the vehicle to 7 years 100k miles and unfortunately my vehicle was driven to little for the problem to become noticeable in the 7 years as it only has 70k on it. i called customer relations to see if they could cover this because it’s only fair they replace and fix since it’s been a on going issue with these vehicles and only has 70k on it.

Power steering assist failed while driving on the highway. i pulled over and turned off the car to investigate and the steering wheel locked up.

On the freeway and i received an error message stating to put the transmission on park on the interstate and the car shut down and almost hit several vehicles. this is very unsafe and don’t want anyone else to experience this. it was telling me to put it in park and i couldn’t shift it to park because i didn’t want the car go in a dead stop on a 5 lane freeway. and it has this bad shudder and i’ve replaced several components and find this very unsafe to drive as well as i feel like i’m going to hit a car in front of me!

The system has not failed yet, but the exterior lights of this car are a safety concern to me and my family. there is no visibility at night, when it is raining, or any tough conditions on the road. with no proper illumination, the risk for an accident is higher. these exterior lights need to be replaced with better quality lights. i called the ford dealership where i bought the car and i gave them my car pin number, and they told me there are no recalls for this vehicle regarding exterior lights.

The contact owns a 2013 ford focus. the contact stated that his vehicle would stall soon after filling up as the check engine light would illuminate on the instrument panel. the vehicle had been serviced prior to the failure under nhtsa campaign number: 19v515000(fuel system, gasoline). both the dealer and the manufacturer have been notified of the failure and both informed him that they could not offer any additional service. the vehicle had yet to be repaired. the failure mileage was approximately 43,000.

My ford focus electric has been experiencing sudden loss of power and then getting "stop safely now" messages. after a while it will run again. i brought it to phil long ford of denver back in august and they hooked up a testing unit and said they found nothing. during september, the car experience the "ssn" failure, and then would not start. i brought it to phil long ford and they said it was a battery failure and would cost $19,000 to replace the battery and control unit. i researched the issue and see the focus electric was recalled for sudden loss of power while driving. it is nhtsa campaign id 13v523000 and nthsa action number pe13031 . i asked phil long ford to perform the recall and make the car safe to drive. they refused.

While driving the vehicle the power steering completely failed and it became impossible to steer (except with great effort). if this had happened on the highway at speed it could easily have caused a major accident. i have seen hundreds of complaints about this problem on the internet, but there has been no recall for this highly dangerous defect.

This car has a bad clutch/auto transmission problem. it shudders and has to be replaced. i had mine replaced at 67,206 miles. now 15,000 miles later, it has to be replaced again. ford knows of this problem. just about everyone who owns this car has had at least 1 replaced if not 3. ford knows of the problem. ford should have to pay for my repair. i am sure lots of other focus owners would like to get them replaced or get reimbursed for repairs they were forced to pay for.

The contact owns a 2013 ford focus. the contact stated that while driving at 20-30 mph, the vehicle started jerking. there was no warning light illuminated. the contact drove to a stop sign and waited for traffic to subside before crossing to the other side of the road as the vehicle was unsafe to drive. the contact stated that as she began to drive, the vehicle continued to jerk and downshift as if it was going to stall. the contact stated that she continued to depress the accelerator pedal and the vehicle accelerated to 60 mph, then downshifted again to 20 mph. the contact was able to drive to her residence. the vehicle was towed to the dealer who diagnosed that the transmission clutch had failed and needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was approximately 82,637.

The contact owns a 2013 ford focus. the contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. the contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. the vehicle was taken to an independent mechanic to be diagnosed. the contact was made aware of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. the dealer and manufacturer were notified of the failure and referred the contact to nhtsa for assistance. the approximate failure mileage was 100,000.

The contact owns a 2013 ford focus. the contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. however, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. the manufacturer was not contacted or informed of the failure. the approximate failure mileage was 100,000.

The contact owns a 2013 ford focus. the contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. the contact stated no warning light was illuminated. the vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. the manufacturer was informed of the failure but offered no assistance. the failure mileage was approximately 120,000.

The contact owns a 2013 ford focus. the contact stated that while driving, the trunk would automatically open. the failure occurred on numerous occasions. the dealer was contacted several times to have the failure repaired however he was advised that the parts to repair the trunk was not available. the contact stated the most recent time that the failure occurred his trunk had opened, causing him to run over an object underneath the vehicle, which caused damage to the brakes and the axel. the contact stated he currently drives with a lock on the trunk to prevent it from opening automatically. the manufacturer was notified of the failure. the mileage failure was 131,000.

I’ve seen multiple recalls on the electric power steering with ford and recently i lost all power steering in my 2013 ford focus se and know it’s been a problem for other fords like mine. my vehicle has 119,000 miles. i want to know why there are recalls for other ford cars for the exact same issue but not the 2013 focus

The contact owns a 2013 ford focus. the contact stated while driving 25 mph, the transmission fault failure service now warning light illuminated. the contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. the vehicle was not repaired. upon investigation, the contact associated the failure with an unknown manufacturer communications however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 122,015. the champaign is 14m02. this is the code that was missing.

Radio makes loud popping noises on occasion. this is available for inspection upon request assuming a fix is not made. this loud noise could put the driver and others at risk because loud popping noises could scare dive. this problem has been inspected and confirmed by an audio shop. the radio works on occasion but often has popping sound and cuts out.

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The contact owns a 2013 ford focus. the contact stated while accelerating from a stop, the accelerator pedal was depressed; however, the vehicle hesitated. the contact stated that the front-end of the vehicle was shaking abnormally. the shaking ceased after exceeding an unknown speed. the contact stated that the failure had become consistent. the contact stated no warning light was illuminated. the contact had not taken the vehicle to the local dealer. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 56,000.

Car won't go in gear when you come to stop, or in middle of driving on beltway and you can't get over. i almost caused several accidents, cause got stuck in middle of rd for 20 minutes. lucky i had cones.

Transmission keeps slipping

There are multiple issues going wrong with my car and i have 5 children and this makes me angry and scared to drive it 1. vehicle completely shuts down if you go under 1/4 tank and not on red at all! no gas light or anything 2. the hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... it's 100.00 per issue to diagnose. how is anyone able to afford this? i'm not a mechanic but everytime i take my car in they give it back saying there's no issue or i have to pay more fees to find the issue before anything can be replaced? this is crazy! i don't feel safe driving this car with my babies in it but with student loans and my kids school costs i can't seem to save if i'm paying all these fees to try to figure out what the issues are . the front windshield is horrible because it's hard to see out of even when i clean it w auto glass cleaner, which i have never experienced before and is very dangerous.

Latch on hatchback doesn't latch, or unlatches, in cold temperatures. has happened multiple times, and results in rapid cycling of the door locks on the rest of the vehicle as a result of the auto-unlocking configuration.

The contact owns a 2013 ford focus. the contact stated that since owning the vehicle, the transmission would either slip out of gear, hesitate upon depression of the accelerator pedal, or stall without warning. the contact had previously taken her vehicle to the dealer and had the vehicle serviced under nhtsa campaign number: 19v515000 (fuel system, gasoline) however, she was recently informed that there were no recalls on the vehicle. the manufacturer had been notified of the failure and filed a complaint. the contact was later referred to the nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was 6.

There's an extended warranty on the tcms on the fiestas and focuses from ford from like 2011 to 16. i took advantage of them to replace the tcm but due to the tcm i guess malfunctioning the clutch itself has went out and now that's like dollars so the transmission control module in the clutch i feel should be covered under the customer satisfaction.

The transmission/clutch shutters between gears and has gotten progressively worse. i had the transmission fluid flushed at 30,000. car now has 34,000 miles. the shutter/slip is now dramatic enough that i feel the car is not safe to drive.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle started shuddering. there was no warning light illuminated. the contact stated that the vehicle operated as a stick shift despite being an automatic vehicle. the vehicle was taken to the dealer who replaced the dual clutch assembly; however, the failure recurred. the contact stated that the same part was replaced a total of 10 times; however, the failure persisted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 24,000.

I have had my car in at the ford dealership and i have been waiting on parts to come in. the recalls on the car which are the transmission control module and the gas tank deformation recall have not been completed on my vehicle but is showing up in the system as repaired. i have been waiting for over 10 months for these parts to come in for the repairs to be done. now my car isn’t drivable and just sits in my driveway.

The contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. during the failure, the check engine warning light was illuminated. the cause of the failure was not yet determined. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the contact indicated that the vehicle had experienced the failure listed in the recall. the contact also indicated that the powertrain had been serviced several times under the same failure. no further information was available. the approximate failure mileage was 90,000.

The contact owns a 2013 ford focus. the contacted that after driving her vehicle an unknown warning light illuminated. the contact asked a person nearby what the warning light meant and was informed that there was a failure with the transmission. the contact then became aware that it was difficult to shift the vehicle into gear. the contact shifted the gear shifter into park(p) however, the gear shift indicator did not show the vehicle being in park(p). the contact stated that the vehicle then started rolling backwards. the contact then took her vehicle to the dealer and was informed that her vehicle could not be repaired unless the warning light was illuminated. the manufacturer was notified of the failure and referred her to the nhtsa for assistance. the vehicle was not repaired. the failure mileage was 36,900.

This vehicle was brought into jiffy lube and we inspected the vehicle. we noticed rust on the passenger rear of the car and we looked at the brakes on the passenger rear and there is little to almost no rotor left maybe a fingernail thin and it is not attached to the wheel anymore it has been cut from it and now is hanging on by what’s left of the brake pad. we gave him almost more than half off of what we can do to get it fixed and give the oil change what he came in for for free but declined and just wanted the oil change. i was scared for him to leave the shop because it is unsafe and endangering me and other people that are on the road around this area. but the customer did not seem to care how dangerous it could actually be on the road and didn’t seem like he was in any rush to get it fixed as well.

I just found out about the recall after the fire. everyone in the car was okay it is currently parked as i am finding somewhere open to be able to look at my car the fire department looked at the car and said it looked to be electrical and there were no warning signs or anything it just caught fire when driving down the freeway

Steering rack failed while driving. leaving parking lot steering started to make a grinding noise and almost immdeiatly locked in place when on the road.

The contact owns a 2013 ford focus. the contact stated while driving approximately 50 mph, she heard a sound like metal breaking coming from the engine compartment. the contact stated that the "transmission fault, service now" warning light was illuminated. the contact pulled over safely and left the vehicle running. the contact stated that she drove the vehicle to her residence and had it towed to a dealer. additionally, the contact stated that when she shifted the vehicle into reverse the "hill assistance" light illuminated. the contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was 172,455.

The contact owns a 2013 ford focus. the contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. the contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. the vehicle remained at the dealer for two weeks. once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. the manufacturer was notified of the failure and informed her that the vehicle was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired and remained at the dealer. the failure mileage was approximately 99,000.

Sometimes the engine will not start. i have to continue attempting start until i hear a noise on the motor then it starts. then if it goes in gear it will drop out of gear while driving. most of the time i have to shut the vehicle off and restart multiple times to get it working again. i may be on the side of the road for 45 minutes or an hour waiting for it to reboot and start working again. thus i don’t allow my fiancé to drive it by herself and this is not good.

During startup after refilling tank with fresh gas it will putter and hesitate to stay stay on. engine light came on had codes ran came back as codes p0171 system to lean secondary dtc p1450 unable to bleed up fuel tank. was told that was caused by the evap so i needed that replaced. then it’s starts again was told it was the canister purge valve. i had my car taken to a ford dealership and was told they didn’t see what the issue was. it is doing all the things that the recalls for the same year make and model did. it needs to be fixed because this is a safety issue. next step is to hire an attorney and have vehicle throughly looked at.

June 2021 i purchased a car from a ford dealership in north carolina. when buying the seller had assured me that the vehicle was in good condition and had not informed me that there was a recall concerning the transmission. however, i had clearly explained to this seller that i had to make a long trip (2000 miles). not even a month later, the vehicle started having problems reversing. when i arrived in austin i had to take it to a mechanic who informed me of the recall. when i typed the vin on the internet i even found another recall related to a door safety issue. i took it to another ford dealership for repairs which cost almost $3000. february 2022 another problem appeared and it seems that i still have to make repairs. the capital ford lillington dealer does not answer my calls or emails.

The contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. the dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. upon investigation, the contact discovered nhtsa campaign number: 19v515000 (fuel system, gasoline) which he linked to the failure. the manufacturer was also notified of the failure but offered no assistance. the contact was referred to the nhtsa to file a complaint. the vehicle was not repaired. the failure mileage was approximately 68,950.

The contact owns a 2013 ford focus. the contact stated while accelerating between 1st and 2nd gear as well as between 3rd and 4th gear, the vehicle shuddered. the failure occurred at various speeds. there was no warning light illuminated. the contact had not taken the vehicle to the dealer to be diagnosed. the vehicle had not been repaired. the contact stated that the failure was related to customer satisfaction program 19n08 (transmission clutch shudder/transmission clutch warranty extension) however the vin was not included. the manufacturer was made aware of the failure and transferred the contact to the nhtsa hotline. the approximate failure mileage was 69,000.

This message is a complaint about my local car dealership and the car manufacturer of my vehicle. i will try to follow the general guidelines as much as possible. first off, i have a 2013 ford focus with numerous recalls. i recently dropped the vehicle off at my local car dealership the have those recalls worked on...and only those recalls. the recalls include: - faulty transmission control module (tcm) - canister purge valve (cpv) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. symptoms i have with the vehicle are as follows: - difficulty with ignition, as i have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. when i dropped my vehicle off at the dealership, i was assured that if the problems were any of the recalls, they would be free of charge. fast-forward a couple of weeks later and i'm being told that i now owe over $1,000 in labor fees! on top of that i am being told that i owe a $180 diagnostic fee. i was told of two things that were replaced on the vehicle: the canister purge valve (which i already stated is one of the recalls) and some random sensor, which they had no right to replace without my permission. i am being told neither of these things are covered since the car dealership and manufacturer suddenly don't consider these recalls. the excuse i have been given is the "codes" of the vehicle don't give the same information. i am in utter disbelief of everything i am being told. the recall letters clearly state repairs that are part of a recall are free of charge. absolutely ridiculous.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. the contact was able to shift gears and drive the vehicle. the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that the transmission clutch assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified but no additional assistance was provided. the failure mileage was approximately 74,000.

Power steering assist failure. on the freeway. hard to steer. then when i made it home (thankfully) turned into the driveway, turned the car off. then when i tried to start it later, the wheel had completely locked up. couldn't move the car. if it would have done that on the freeway, i would have died.

The transmission on our 2013 has now failed. we brought it to ford’s attention back during the covid shut down before the focus reached the 100,000 mile expiration. ford said there’s nothing they can do about it. we gingerly drove the car to make the transmission last as long as possible and it lasted quite a while. however now the transmission has failed it and after taking the vehicle to a certified mechanic they found the dtc code showed p0805:00-68, the description was clutch position sensor a circuit, and the status was continuous memory dtcs, another code pc805 had a similar description and a status of “freeze frame module2”. certified mechanic check this out and reported this information to me told me to go to a transmission specialist. the transmission specialist said it would cost at least $500, but if it turned out that the central module was at fault there aren’t any parts to be had. ford is not making any of them anymore. they said i could pay the $500 and then your car will sit because there’s no parts to fix the central module. i would like the car repaired but i have another question. why isn’t the nhtsa making ford fix this issue. ford new their transmissions were faulty and sold the automobiles anyway. where is the nhtsa on this issue? well i be able to get the ford focus fixed?

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the rpm would increase however, the vehicle would not properly accelerate. the vehicle was taken to an independent mechanic and a diagnostic trouble code presented an evap leak. there was no additional information available. the local dealer was not notified. the manufacturer was notified of the failure. the failure mileage was 206,000.

The contact owns a 2013 ford focus. the contact stated that after refueling, the vehicle failed to restart immediately. the contact stated that after several attempts, the vehicle started but then lost motive power and stalled with the check engine warning light illuminated. the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the vehicle was not repaired. the dealer and the manufacturer were contacted and notified of the failure but offered no assistance. the contact was referred to the nhtsa for assistance. the failure mileage was 129,000.

The contact owns a 2013 ford focus. the contact stated while driving 70 mph and depressing the accelerator pedal, the vehicle failed to respond. the contact stated no warning light was illuminated. the contact stated she was able to park on the side of the road. the contact stated her uncle arrived at her location and assisted with adding fuel to the vehicle. the contact was able to drive to her residence. the contact stated she had experienced the failure a second time. the contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. upon investigation, the contact associated the failure with nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 125,000.

The contact owns a 2013 ford focus. the contact stated while driving approximately 65 mph on the highway, the vehicle was bouncing. the contact was able to pull over safely to the side of the roadway. there was no warning light illuminated. the vehicle was towed to an independent mechanic who diagnosed a failure with the transmission. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle experienced jerking while accelerating. the vehicle was taken to the dealer where it was diagnosed that the clutch, kit seal, bearing, and fluid needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 113,000.

A few times i have been driving, or sometimes just started my car to drive and my steering would be hard. contacted ford and was told that was normal. i was driving a couple months with everything working properly and suddenly the electronic steering is gone. nearly caused an accident with my grandchildren in the vehicle. i was fortunate enough to be able to get to the side of road without getting hit.

My daughter has a 2013 ford focus se and has had numerous issues with her transmission which of recent has presented some serious safety concerns. she had driven her car to work and when attempting to leave after work was unable to get her car to move . she put the car in drive and reved the engine then in reverse the same , would not move. we had the car towed to sarchione ford of alliance and was diagnosed as the transmission actuator a . my understanding of the actuator is it engaged the transmission into gear. i recently read an article in a ford forum relating to the april 2020 class action suit and i quote a blogger stated that this defect can abruptly cause car to jump into gear which could cause a safety issue . another blogger stated that he had a similar issue while on an expressway traveling fast and ended up on the shoulder until eventually getting the car to move again. my daughter's ford focus 2013 has had 2 recalls issued relating to the transmission. program #14m01 transmission clutch shudder / transmission input seal warranty extension which is no longer valid. program #14m02 transmission control module which has been extended to 150,000 mile or until february of next year. both of the said recalls we're mandated due to the numerous safety concerns relating to failure or uprupt operation due to design defect and no fought of the vehicle operation. so i pose a very simple question, why has not actuator a and b of the ford focus been issued recalls when failure of said parts presents safety concerns? there should be a warranty extension mandate to repair at no cost to vehicle owner. all of these said parts work together when operational to perform safe driving practices on the contrary the motorists are left at risk regarding highway safety. i have written a letter to ceo jim farley to reevaluate his customer satisfaction program and recall procedure. the nhtsa needs to review the said safety concerns. i have filed with ford motor pas-37493284.

The contact owns a 2013 ford focus. the contact stated that the fuel quickly evaporated soon after refueling. additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. the contact also stated that an abnormal sputtering sound was coming from the vehicle. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. upon investigation, the contact discovered nhtsa campaign number: 19v515000 (fuel system, gasoline) which he linked to the failure. the dealer was notified of the failure and notified the contact that the vin was not under recall. the vehicle was not repaired. the failure mileage was approximately 135,000.

The stereo has faulty mosfet components it sounds like machine gun shots i almost hit another car and drove off the road. even when the car is off it does this! this is a major safety issue no one is doing anything about. half my dashboard is on my floor in order to make this stop! i can’t lock or unlock my doors without the key fob so if i needed to get out of the vehicle fast i have to reach in my pocket to hit the key fob. the radio also drains the battery while the car is off and making very loud machine gun shot noises. a new stereo unit is about $1000 this is a major safety problem as you can’t even turn the volume down its on full blast! whether the radio is on or off the only option is to take the 1.5’by1.5’ section of the dash “the whole middle” and put it somewhere else until this can be fixed! random full blast gun shots are not safe! i’ve read a lot of forums and there are a lot of people that have been in accidents because this is so liad and uncontrollable. please let me know what i am supposed to do about this as your site says the radio is not covered? i’ve driving down the highway and the gunshots go off non stop for random lengths of time it is no exaggeration its as loud as gun shots! i shouldn’t have to drive my car with ear plugs or headphones i wear at the gun club while shooting guns! the mosfets on the pcb board are not adequately cooled, they break down because the heat for the car blows hot air right on/around them. the design of the stereo uses the plate on the back to keep them cool, not possible while running the heater! i am unsure what to do as i need to be able to safely drive my car without it shoot full blast blank gun shots at me!also the fuse for the radio does not blow shutting the stereo off when this happens. the mosfets get so hot i worry i’ll have an electrical fire while driving! this radio is not safe when the cheap components don’t function correctly and the safety features like fuses dont work! i dont want to crash!

Ford extended the warranty for the transmission control module to 150,000 miles. mine has failed at 160,000 miles but there is possibility for extension through ford, they stated that this mileage is set by nhtsa. i don't mind repair cost, but to add insult the part is not available for 2 months as stated by the service department at the dealership. with current market situation, the mileage should be extended. this failure makes the car unsafe to drive, ford should extend the warranty mileage further, especially in the current market of vehicle availability. also, ford needs to work with a supplier to improve lead times.

The contact owns a 2013 ford focus. the contact stated while stopped, the vehicle lost motive power; however, the windshield wipers were still activated. the contact replaced the battery and the vehicle restarted, but the vehicle would not accelerate as needed. the vehicle was towed. the contact stated that the failure was similar to nhtsa campaign number: 19v515000 (fuel system, gasoline). the dealer diagnosed the vehicle in past under the recall and stated that the vehicle was not affected. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 142,000.

I was driving 65mph on ca highway 880 in the left carpool lane. suddenly my transmission slipped and my car ended up in neutral. i was forced to park in whatever space there was between the concrete barrier and the carpool lane. after the car stopped, the transmission would not re-engage for another 3 minutes or so. after that it re-engaged and i was able to drive back home. my understanding this is one of the issues that can be expected with a ford dps6 transmission. completely unsafe. i had two young children in the car.

The contact owns a 2013 ford focus. the contact stated while driving 45 mph, the vehicle accelerated independently and shifted out of gear independently. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be updated. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 16,000.

My transmission control module went out on my 2013 ford focus se and is supposed to be covered by the transmission control module extended warranty coverage provided by ford but the part has not been delivered and ford has not fixed the issue and is causing more damage to my vehicle and it’s capability to safely transport me anywhere.

The contact owns a 2013 ford focus. the contact stated while driving at 50-60 mph, the vehicle was emitting abnormal loud whining sounds. the check engine warning light was illuminated. additionally, the contact stated that upon refilling gas in the vehicle and starting the vehicle, the vehicle experienced a rough start, was shuddering and was jerking, in addition to the abnormal loud whining sounds. the contact stated that the failure had been reoccurring increasingly. the independent mechanic diagnosed that the failure was associated with nhtsa campaign number: 18v735000 (fuel system, gasoline). the dealer was notified of the failure and informed the contact that the recall repair was previously completed but the fuel tank and fuel delivery module were not replaced as the vehicle was not experiencing a failure at the time. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was unknown.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the catalytic converter and vacuum hose needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included in the recall. the failure mileage was approximately 180,000.

Dual clutch recall with actuators and tcm, ford won't fix recall because it's on a national back order.

The 2013 ford focus has a manufacturer defect that the ford has been aware of. the vehicle has slowed down to 15 mph while i driving the expressway making it very unsafe. when i took it back to the dedealership i was told that i could not drive the car but no rental car would be provided to me. it has been over a month with no rental car and being unable to drive my vehicle, and ford has not to accountability for the inconvenience that this has caused.

The contact owns a 2013 ford focus. the contact stated while driving at an unknown speed, the rpm revved 6,000 rpm and the check engine warning light illuminated. the contact stated he was unable to shift out of first and second gear however, the transmission independently shifted to fourth gear. the vehicle was taken to the local dealer who diagnosed that the tcm needed to be replaced. the vehicle remained at the dealer and was not repaired. the manufacturer was made aware of the failure and a case was filed. the contact was informed by the manufacturer that the warranty had expired and would not apply towards the repair. the approximate failure mileage was 184,000.

Bought my car from a dealer ford and it was fine to start out then the battery died put a new one in kept doing what it was took it in to ford they said it was the battery so i bought a new battery i asked them to check the alternator starter and the electrical wiring and things to see if they were something wrong with them they told me no that they had checked each one i can’t be driving in the whole car will shut off and shut back on then when you get in it the next day there is no electrical working had to call [xxx] when i was grocery shopping to have them to come look at it they jarred the car little bit and it started up then my brother got in the car to start it lights and dash lights kept going off like it was possessed but would not start would like to know if they are any recalls on the electrical of the car it’s a 2013 ford focus information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Faulty canister purge valve caused vehicle to stall and shut down while driving on public roads. canister purge valve is also causing check engine code p0420. catalytic converter is also giving out while operating causing a lot of white smoke from the exhaust and catalytic converter.

Could not get tires rotated due to "swollen"lug nuts. also the tool to fix a flat tire will no longer fit the lug nuts due to the swelling of the lug nuts. i feel like this is a very serious safety issue and we, the owners should not have the burden of having this situation fixed!! please help!! thank you

Lost power while driving on highway. ford dealership identified problem with tcm. car has not been repaired at this time. waiting for back ordered tcm.

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop, the accelerator pedal was depressed and the rpm revved up and the vehicle started shuddering. there was no warning light illuminated. the contact stated that the failure would stop after driving for an extended period. however, the failure had been reoccurring while driving from a complete stop. the vehicle was taken to the used car dealer where an unknown software was reprogrammed; however, the failure persisted. the vehicle was taken back to the used car dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 25,042.

There is a shudder in the transmission when accelerating, upshifting and occasionally downshifting as well. it has not posed any safety risk yet. my car has not (to my knowledge) been inspected by a dealership, service center, insurance representative, etc. but there have been previous recalls for this issue. since buying it last autumn there has been a small, almost unnoticeable shudder, but it has quickly gotten worse.

The contact owns a 2013 ford focus. the contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. there was no warning light illuminated. the vehicle was taken to the dealer and the dual clutch was replaced; however, the failure continued and the dual clutch was replaced several times. the manufacturer was contacted and but offered no assistance. the contact was then referred to the nhtsa hotline to file a complaint. the vehicle was not repaired. the failure mileage was 75,000.

Horn stopped working three times. was replaced by a certified mechanic both times and once again horn stopped working. horn is getting wet because of its placement from what the mechanic he also said it’s a safety issue that does needs to recall

Like me and countless others, the transmission shutters at low speed causing a safety issue, apparently people have been having this issue even out the door when their cars had 100 miles on them, i just got mine and it has this issue, i'm gonna go see how much it is to get fixed but i'd like it if i didnt have to pay since so many others are also having this issue

The contact owns a 2013 ford focus. the contact stated that after refueling the vehicle, while driving 40 mph, the vehicle stalled and lost motive power. the contact was able to restart the vehicle and the vehicle operated normally. the vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. the contact was informed that the vehicle had experienced the failure listed in nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vehicle had been previously repaired under the recall. the contact was informed that the vehicle would be repaired out of pocket. the vehicle was not repaired. the manufacturer was contacted and transferred the contact to the nhtsa hotline to file a complaint. the failure mileage was 33,000.

Car acted like the battery was dead, then when the car started the check engine light engaged. the car did not have to be jumped. put the car in drive and accelerated. the transmission changed gears rather rough. after a couple miles the car, although in reverse or drive had, zero acceleration power. seemed as though i was in park or neutral. the 3rd day with this issue, i was prompted that the transmission was overheating. please note that the car had been started and in park for 5 minutes. took the vehicle to the auto shop and found the tcm failed at 54 thousand miles. before this issue there was not any sign of issues. looked at my maintenance records and found the tcm had been reprogrammed by an official authorized ford dealership.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 82,000. the vin was unavailable.

I have a 2013 ford focus titanium with 92k miles and have been experiencing problems with my electric steering rack. it’s making noises when turning the steering wheel. i have not had it replaced yet as i fill this something that should recalled and covered through ford. it has not locked on me yet but this is something that should be recalled and fixed as i’m hearing multiple ford owners are experiencing the same issue.

I purchased a 2013 ford focus in the spring of 2020. i have taken my car to the dealership three times (it's about to be a fourth time) for the same transmission control module issue. they keep replacing the part because it is recalled, and each time the new module stops working after roughly 5,000 miles. today is the fourth time it has malfunctioned. the car shudders and jumps when i downshift at stoplights, and it will not shift to fourth gear to drive at acceptable speeds on the highway to my job. the car never shifts well, but this is dangerous.

The contact owns a 2013 ford focus. the contact stated that while driving at low speeds, the transmission failed to shift as designed. the contact stated that whenever the vehicle was shifted into gear, the vehicle failed to respond as needed. no warning light was illuminated. the vehicle was taken to the dealer for routine maintenance but was diagnosed or repaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. the failure mileage was approximately 159,000.

The vehicle sputters and shakes when pulling out. i try not to pull out if someone is coming because i am not sure if the car will stale out or not. the vehicle shuts off sometimes. it has been overheating a lot lately.

The contact owns a 2013 ford focus. the contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. the contact was able to coast the vehicle off the road. the engine fault service light illuminated. the contact stated that she was able to restart the vehicle after several attempts. the vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (pcm) software needed to be updated, and the fuel delivery module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the nhtsa was responsible for including vin in recalls and advised to call the nhtsa hotline. the failure mileage was approximately 130,000.

The contact owns a 2013 ford focus. the contact stated that while driving at an undetermined speed, the vehicle would shudder while shifting gears. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic who stated that the transmission module had caused the failure. the vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred him to the nhtsa hotline. the approximate failure mileage was 46,000. the consumer stated repairs for the vehicle would cost $3,000 and requesting either reimbursement or included in the recall.

The contact owns a 2013 ford focus. the contact stated that while his wife was driving approximately 10 mph, the power steering became inoperable. the message to pull over safely was displayed. the red critical warning indicator light was illuminated. the vehicle was towed to the local dealer where it was diagnosed and determined that the power steering control module (pscm) needed to be replaced but the parts were back ordered. the vehicle was not repaired. the manufacturer was notified of the failure and referred him to the dealer. the failure mileage was approximately 92,000.

The contact owns a 2013 ford focus. the contact stated that after shifting into drive, the vehicle started to jerk abnormally. the contact stated that after accelerating to 40 mph, the vehicle started to operate normally. the vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the warranty only covered the transmission, not the clutch. the failure mileage was 15.

The contact owns a 2013 ford focus. the contact stated while driving approximately 35 mph and at various speeds, the vehicle started to shudder and vibrate. the contact stated that she pulled off the road and turned off and restarted the vehicle which seemed to reset the transmission. the contact stated that the check engine light was illuminated. the contact had taken the vehicle to a local dealer several times and the vehicle was diagnosed, and the clutch assembly was replaced twice, and the transmission control module was first reprogrammed and then replaced. the vehicle been repaired; however, the transmission failure persisted. the vehicle was not recently repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 75,000.

While accelerating from a stop or low speed the engine revs and does not shift gears. impossible to increase speed above about 30 mph. after taking my foot off the gas pedal and trying, again it sometimes works fine for awhile. intermittent, but dangerous, since i never know when pressing the gas pedal will make the car move forward or just rev the engine with no effect.

The contact owns a 2013 ford focus. the contact stated while driving 10 mph, the vehicle started jerking with an abnormal noise coming from the vehicle. there was no warning light illuminated. the vehicle was taken to the dealer and the contact was informed that transmission module needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle warranty was expired. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 152,000.

The contact owns a 2013 ford focus. the contact stated while driving at 35 mph, the vehicle shifted into neutral unintendedly and the vehicle lost motive power and stalled. the contact was able to veer to the side of the road. the contact stated that she was able to restart the vehicle after waiting for 5 minutes. there was no warning light illuminated. the contact was able to drive to her residence. the contact stated that the failure reoccurred while driving. the vehicle was towed to the dealer where it was diagnosed that the transmission control module (tcm) had failed and needed to be replaced. the contact stated that the part was replaced a month and half later as it was on back order; however, the failure reoccurred while driving a year later. the vehicle was towed to the dealer where it was diagnosed that transmission control module (tcm) needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but did not provide any assistance. the failure mileage was approximately 80,000.

The contact owns a 2013 ford focus. the contact stated while driving 25 mph, the vehicle started shuddering with the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (tcm) needed to be replaced; however, the vehicle needed to be taken to an authorized dealer. the vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced and that the vehicle was not under recall. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was not under recall. the contact advised to contact the nhtsa hotline to file a complaint. the failure mileage was 40,000.

Car mileage is 67k. noticed the car is shuddering and little jerk upon moving the car, upon calling the ford customer service, was being told there is a recall for transmission control module, went to a service center and was been told it needs a full transmission replacement and there was no control module affected. i have noticed in the forums that it is common problem across all ford focus and causes shuddering. this has caused me a concern given the mileage is less than 68k and the transmission has gone bad incurring huge budget for repairs. there are no warning lamps or any other symptoms.

The power steering randomly fails (it was raining each time) making it difficult to control the car. it lasts from 2-15 seconds.

The contact owns a 2013 ford focus. the contact stated that while her husband was driving at an undisclosed speed, the transmission failure message was displayed. the contact's husband pulled over, and the vehicle was towed to the dealer, where it was diagnosed that the clutch needed to be replaced. the dealer replaced the clutch. the manufacturer was made aware of the failure and informed the contact that there was no customer satisfaction program associated with the vin. the failure mileage was unknown.

The contact owns a 2013 ford focus. the contact stated that the driver's side door failed to close and remained ajar because the door would not latch securely. the contact used a rope to keep the door closed while driving. the vehicle was taken to an independent mechanic where the door lock assembly was replaced; however, the failure reoccurred three and half weeks later with the rear driver's side door latch. the contact related the failure to nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 20v331000 (latches/locks/linkages). the dealer was notified of the failure and informed the contact that the vin was not under recall. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 77,671.

The contact owns a 2013 ford focus. the contact stated while driving 15-20 mph with his daughter in the front passenger's side seat, the front passenger's side door opened inadvertently. there was no warning light illuminated. the contact veered to the side of the road and closed the door; however, the door failed to close securely. the contact stated that the door unintendedly opened for a second time. the vehicle was taken to a dealer who informed the contact that they could not repair the vehicle under nhtsa campaign number: 16v643000 (latches/locks/linkages) due to the vehicle having a salvage title. additionally, the dealer failed to honor the recall repair of nhtsa campaign number: 18v735000 (fuel system, gasoline). however, the contact stated that the vehicle still had the original parts impacted by the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the failure but provided no assistance. the failure mileage was approximately 130,000. parts distribution disconnect.

Transmission car will not shift gears stuck in 1st gear .. pulling code . p.o.7a5.(1/3) stored. hood latch keeps saying open. alarm keeps going off. driver assist doesn't work.

Loss of power when engaged, transmission slips to lower gear causing u to slow down and will not engage back in to drive then jerks when gas is applied. i have eluded several accidents and cause others to swerve to miss me. check engine light is on. when taken in to dealer they have changed the tcm 3 or 4 times but is still doing the same thing.

The contact owns a 2013 ford focus. the contact stated the vehicle stalled after the initial start-up, causing the contact to release and then depress the accelerator pedal for the transmission to properly select the desired gear while accelerating. additionally, while accelerating uphill, the vehicle was jerking until driving on a flat surface. the contact had taken the vehicle to the dealer and the clutch assembly was replaced. the failure reoccurred and the contact returned the vehicle to the dealer where the transmission and clutch were replaced; however, the failure recurred, and the vehicle was taken back to the same dealer. the vehicle was not yet repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2013 ford focus. the contact stated while driving 70 mph, the vehicle stalled with the check engine warning light illuminated. the contact stated that the fuel gauge indicated that there was fuel in the tank. the vehicle was taken to an independent mechanic and the contact was informed that the vehicle was experiencing the failure listed in nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired. the dealer was contacted and stated that the vin was not included in the recall. no further assistance was performed. the manufacturer was contacted and confirmed that the vin was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired. the failure mileage 100,000.

Tire lost pressure impossible to get lug nuts off . tire dealer said all lugs nuts were defective and needed to be replaced. couldn’t be done middle of road very dangerous 12/12 2022

The contact owns a 2013 ford focus. the contact stated while driving at various speeds, the transmission was slipping. additionally, the contact stated that the vehicle would fail to respond while attempting to drive from a complete stop or while shifting into gear. the transmission warning light was illuminated. the contact stated that the transmission clutch and the transmission control module (tcm) were replaced twice by the dealer; however, the failure persisted. the vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 130,000.

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop, the rpms revved up, but the vehicle hesitated to respond and then lunged forward. the contact was able to continue driving. the contact stated that the failure also occurred while driving in 2nd and 3rd gear. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the automatic transmission dual clutch had failed. the independent mechanic referred the contact to the dealer for assistance. the vehicle was taken to the dealer who informed the contact that he had to pay for the repair because ford service campaign number: 14m02 had expired. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 116,458.

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond and started shuddering. there was no warning light illuminated. the contact released the accelerator pedal and slowly depressed the pedal until the vehicle responded as needed. the vehicle was taken to the local dealer where the transmission clutch assembly, oil seal assembly, transmission fluid and lubricant were replaced; however, the failure reoccurred while driving three years later. the vehicle was taken back to the same dealer where the same repairs were completed; however, the failure persisted. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. the manufacturer referred the contact to the nhtsa hotline. the failure mileage was approximately 32,000.

There have been several lawsuits filed and settled for the vehicle in question previously. most recently, ford was having so many issues with models 2011-2016 ford focus cars that they were taken to court over the matter related to the transmission control module in the vehicle. this was settled and ford placed and extended warranty on vehicles of that model should customers have issues. however upon taking the vehicle to a ford dealership, they are saying that that is not in fact the issue with the car, it is the clutch in the transmission which they also had an extended warranty on that expired conveniently not long before this happened. the clutch going out would mean that i would not be able to go and i would be stuck where the car sits. i have reached out to several other independent mechanic shops and every single one of them have stated that it is only a matter of time before the transmission control module breaks as it sounds like it is not functioning correctly now. i would also like to state that in no way did ford attempt to contact me about any of these issues involving my car via and email or letter. they knew of the issues that could happen and the risks involved with me continuing to drive the car around and did nothing. the vehicle has been sitting for 7 months now as ford has deemed it worthless. a vehicle that they sold me they will not even negotiate for because of how broken it is. i find this to be extremely irresponsible and quite frankly i do not have the money to be doing this.

The contact owns a 2013 ford focus. the contact stated that the check engine warning light was illuminated and flashing. while driving at an unknown speed, the engine misfired and the vehicle was chugging. the vehicle was taken to the dealer where it was diagnosed that the powertrain control module (pcm) needed to be replaced. the vehicle was repaired. the manufacturer was contacted but no additional assistance was provided. the approximate failure mileage was 113,659.

The contact owns a 2013 ford focus. the contact stated while her daughter was reversing to park the vehicle, the vehicle lunged forward. the contact stated no warning light was illuminated. the driver shifted back into reverse and was able to park the vehicle. the contact stated she had also experienced the failure while driving the vehicle. the contact took the vehicle to the local dealer, where it was diagnosed with needing the actuator assembly, the clutch assembly, the cylinder assembly, the levels, and the seals to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 60,684.

At approx 01-05-2023 while driving at a speed of 30 to 35 mph transmission quit with no notice. dealer says it needs a total rebuild with a cost of approx $3500.00 to $3900.00 the dealer or ford refuses to make things right with me. ford told me to make payment arrangements with the dealer and suck it up. i still have a loan on car for approx $7100.00 . car is currently disabled and is parked for good.

The contact owns a 2013 ford focus. the contact stated while driving 50-55 mph, the vehicle began to jerk. there was no warning light illuminated. the contact veered to the side of the road. the contact then refilled the fuel tank, however, he noticed that there was a significant amount of pressure coming out of the fuel tank. the contact was able to continue driving. additionally, the contact stated that the fuel gauge frequently provided inaccurate reading and would indicate that there was approximately 100 miles left of fuel while the fuel tank was empty. the contact stated that the failure had been reoccurring while driving. the vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank had expanded and needed to be replaced. the vehicle was then taken to the dealer who provided the same diagnostic information. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline); however, the dealer had only reprogrammed the pcm. the dealer informed the contact that the fuel tank could not be replaced under the recall since the recall was marked as completed. the manufacturer was notified of the failure and informed the contact that they could not repair the vehicle under nhtsa campaign number: 19v515000 (fuel system, gasoline) as the fuel tank was in good condition at the time the recall repair was completed on the vehicle a year and half prior. the vehicle was not repaired. the failure mileage was approximately 120,000.

Transmission, there is a recall on the computer mounted outside the trans, we were never told there was a recall on it. started making a loud noise and had trouble going onto reverse. made appt. to take to dealer and day before went to fuel up and trans. went. aa a towed it to dealer and were told clutches in trans were computer controlled and were bad. given estimate of $8000. to replace. check complaints on this model and from 2011 and on there is a major transmission problem it should have a recall on the entire trans. my husband is 83 and fortunately he was stopped when this happened. had he been driving it would have been bad.

Transmission failed. yes it is available for inspection upon request. the car was in a stalled out mode. unable to drive the vehicle. no warning lights, symptoms or messages. simply got in the car at the store and put it in gear car would not go forward or backwards. the motor would only raise as if the vehicle was in park.

The contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle stalled without warning. the transmission warning light then became illuminated. additionally, the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. the contact stated that the vehicle failed to restart. the vehicle was towed to the dealer where it was diagnosed that the tcm failed and needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was towed back to the dealer where it was diagnosed that the tcm and catalytic converter needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the clutch failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 144,247.

The contact owns a 2013 ford focus. the contact stated that after refueling the vehicle, the vehicle would not immediately start-up with the check engine warning light illuminated. the contact stated that the vehicle was stalling while driving at various speeds. the vehicle was taken to a dealer and the vehicle was serviced under nhtsa campaign number: 19v515000 (fuel system, gasoline). despite the repair, the failure recurred with the check engine warning light illuminated. the vehicle was taken back to the dealer where a diagnostic test indicated that the purge valve was defective. the manufacturer was notified of the failure and referred her to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 150,000. the contact stated that they assumed the dealer fixed the issue under the recall. instead, after picking up the vehicle and driving away, the failure occurred. the contact tried to take it right back to the dealership but was told that a diagnostic test would have to be performed. the test results showed that the purge valve was faulty and needed replacement, the contact refused repair. the recall for this issue has been closed and cannot be reopened to repair the vehicle.

The contact owned a 2013 ford focus. the contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. approximately 30 minutes later, she was alerted that there was a vehicle on fire. she rushed outside to discover that her vehicle was on fire. as she attempted to save her dog, the fire grew stronger and the vehicle became engulfed in flames. by the time the fire department arrived, the vehicle was incinerated. her dog died as a result of the fire and was taken by animal control. a police and fire report was filed. the contact sustained severe emotional trauma due to the loss of her dog but did not seek medical attention. the vehicle was towed to an independent mechanic where the vehicle was deemed a total loss and destroyed. the dealer nor the manufacturer had yet to be notified of the failure. the failure mileage was approximately 133,000.

Transmission control module (tcm) the transmission is a known problem to ford. auto shops won’t even look at the vehicle because it’s an unfixable problem. ford dealers have no answer other then replace tcm and maybe you’ll get some more miles out of the car, but of course the part is backordered, over 77,000 cars waiting, and no idea when part will be available. car is totally unreliable. shifts gears inconsistently, at times won’t go into drive, often times vehicle won’t even start. all i can do with it now is to leave it sit parked and not use it. extremely disappointing that ford has known of this issue for years and not fixed it or put a buyback into place.

I've had issues with this vehicle for years. it hesitates when accelerating and occasionally stalls. the problem advanced to where it would no longer shift into drive. took in for repairs as it is no longer drivable. it was difficult to find a place to evenwork on it. finally found a place, $3200 later it's repaired with a new tcm. this is a known problem to ford. i'm a senior on a very limited fixed income, this was very difficult to pay for. the car only has 55,000 miles.

In 2017 a ford mechanic shop accepted my 2013 automatic transmission ford focus titanium due to a factory transmission recall. they paid to have the entire transmission replaced (supposedly), which at that time it was at about 70-78k miles. i haven’t driven it over 59k miles at most since then. that’s no less than 19k miles under from the time before. a local ford dealer (sam galloway ford in fort myers, florida) informed me the issues are a bearing, the clutch and clutch actuator that need to be replaced, which costs about $3.7k with the diagnostic fee, which i shouldn’t have to pay for due to the issues resulting from what ford knew of years ago & the fact the “fix” was like that off using a dirty band-aid that failed to provide conscious moral safety for me the owner/traveler via using it. furthermore, the issues with it pose a tragic liability to other peoples’ health & lives that have been threatened as well as my health wherein this dangerous vehicle insufferably delays with upshifting automatically, jerks & fails to accelerate in legal traffic that requires all travelers to go when the light is green of which i could have gotten ticketed for! ford needs to make this financially right for me by covering the repairs or buy the vehicle from me of which i’ve owned since about 33k miles near the end of 2015 (i’m the 2nd car owner).

The contact owns a 2013 ford focus. the contact stated while pulling out a parking space, the vehicle started to shake abnormally without warning. the vehicle was taken to the dealer and the dealer replaced the transmission control module, but the failure continued. the dealer was contacted, and the dealer stated that the vehicle was not under warranty. the manufacturer was not contacted. the failure mileage was 55,000.

The contact owns a 2013 ford focus. the contact stated while driving 70 mph, the check engine warning light illuminated, and the vehicle started shuddering, and lost motive power. the contact attempted to depress the brake pedal however, the pedal was firm. the contact pulled over and used the parking brake to stop the vehicle. the contact allowed the engine to cool down before restarting the vehicle. the vehicle then operated as designed. the vehicle had not been diagnosed. the manufacturer was contacted a case was file and the contact was advised to file a complaint with the nhtsa hotline. the failure mileage was 115,670.

The contact owns a 2013 ford focus. the contact stated that the doors failed to stay locked, and the trunk failed to unlock as needed. the vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 143,000.

The contact owns a 2013 ford focus. the contact stated that while her son was driving at 30 mph, he ran a red light and hit the passenger side of another vehicle. the air bags did not deploy upon impact. no injuries were reported at the scene and a police report was vehicle. due to the failure, the vehicle was towed to an independent auto repair shop where it remained in their possession. the dealer nor the manufacturer had yet to be notified of the failure. the vehicle was deemed a total loss. the failure mileage was approximately 74,000.

The contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle was shuddering. the contact stated that over time, the check engine warning light illuminated. the contact took the vehicle to an independent mechanic who performed a diagnostic test and determined that the failure was due to a defective purge valve. the mechanic linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) and referred her to a dealer. the vehicle was taken to the dealer, and the contact was informed that a software update was performed on the vehicle in relation to the recall. the manufacturer was notified of the failure and referred her to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 160,000.

I've had several recalls due to the transmission/clutch issues. my clutch has gone out again and as i merged onto the freeway last nov i was almost wiped out by a semi as my car didn't speed ahead but shuddered and juddered before it finally decided to speed up. it's at the shop again to replace the clutch, for $2900! i make less than 50k a year and this is a steep price for a lemon of a car that ford knew was having issues. what to they make these clutches out of? paper mache? this is the 3rd!!! one.

Electric power steering goes out without any warning. i took my car to the dealership to get rotors and tire rods put on.go pick up my car, soon as i pull off the lot get down the road my car is pulling to the pulling to the right. i keep driving, it's pulling to the left. i took the car back and told them my car is doing something weird. the tech gets in the driver seat and i get in the passenger seat. we driving and he said yeah that is weird. now, when i took my car there for repairs, it wasn't doing this. they do some testing and they tell me my electric power steering is going out. without any warning.i don't know if they did something to it or it just went out. it's a safety hazard because there was no warning light or anything. that's an accident waiting to happen.

I had my engine on in park and it stalled left me stranded and dashboard said engine fault service now when i tried starting the car it would turn over and i heard a bunch of clicking and the lights were flickering the dash and radio had no power and my wipers wouldn’t go off. i had to abandon my car on someone’s private property until i could get it towed they ended up calling the cops and gave me 48 hours to remove my car off there property. in my 2013 ford focus se i have experienced reduced engine power, hesitation, engine stalls while driving with no warning front and rear lights flicker and dim random spikes in voltage and inconsistent start-up issues like sometimes the vehicle does not start when turning the ignition on and car suddenly starts or idles down unexpectedly and stutters/lurches when driving. also sometimes my radio fails to have power. i have replaced relay fuses starter fuses purge valve bought a new battery bought a new alternator i changed o2 sensors spark plugs filters etc i took it to fred martin ford and they advised me they found intermittent communication failure between pcm and tcm. performed wire trace on harness found harness frayed that runs along transmission unit. there are wiring harness recalls on certain 2013 and 2014 model year focus st and escape vehicles equipped with a 2.0l engine engine wiring splice repair safety recall 14s17 my 2013 ford focus se 2.0l engine does not fall under this recall how come? there are several other customers having the same wiring harness issues.

The contact owns a 2013 ford focus. the contact stated that the powertrain failed to properly shift gears while driving at approximately 15 mph. the contact stated that the vehicle jerked while abruptly shifting gear. the contact stated that the vehicle veered into the driveway of her residence. the vehicle was towed to a dealer where it was diagnosed that the transmission control module (tcm) needed to be replaced. the failure recurred on another occasion, and antifreeze was seen leaking from the engine compartment. the vehicle was then towed back to the dealer, where it was diagnosed that the clutch actuator needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 149,000.

The vehicle had a recall on the clutch that is faulty again, only after 2.5 years from the last repair. this part has been replaced 2 times and now needs to be replaced a third time. the vehicle frequently and unexpectedly stalls during acceleration and is a tremendous safety issue; however ford is stating the part was already repaired under the recall once and will not repair it a second time, even though it is the same function and safety issue as the previous recall only 2.5 years ago

Reoccurring shuttering and vibration from the automatic transmission when driving car. specifically the issues occurs after transmission warms up. most notable when shifting from 1-2 gear. occasionally happens at higher speeds too.

The contact owns a 2013 ford focus. the contact stated after refueling the vehicle, the vehicle restarted after several attempts. however, the vehicle stalled while attempting to accelerate from a complete stop at the traffic light. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve was defective and the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact was referred to the dealer. the dealer was contacted and informed the contact that the vin was not included in the recall. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 84,000.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the “engine overheated” message was displayed. the contact pulled over and turned off the vehicle and waited for the engine to cool down before restarting the vehicle. additionally, the transmission failed to shift into reverse. the vehicle was taken to the dealer, where it was diagnosed that the clutch had seized and needed to be replaced. the vehicle was not repaired. the contact stated that the clutch was previously replaced in 2019. the manufacturer was made aware of the failure and confirmed that the warranty had expired. the failure mileage was approximately 118,000.

The contact owns a 2013 ford focus. the contact stated while driving 45 mph, the vehicle would not shift gear and would not accelerate as needed. the hill assist, and parking brake fault warning light illuminated. the contact was able to pull over on the side on the road and waited for the vehicle to cool down. the vehicle was able to restart, and the contact was able to drive home. the vehicle was taken to the dealer for diagnoses and the dealer stated that the tcm needed to be replaced. the vehicle was not repaired since parts were not available. the manufacturer was contacted but provided no assistance. the failure mileage was 53,611.

The contact owned a 2013 ford focus. the contact stated while driving 30 mph, she lost control of the vehicle, causing it to roll over twice and ended up in a ditch. the contact stated no warning light was illuminated. the contact stated the front driver's side and the front passenger dashboard air bags did not deploy. the contact stated the front passenger curtain air bag did deploy. the contact stated no one was injured nor sought medical attention. a police report was filed. the insurance company deemed the vehicle a total loss. the vehicle was not drivable. the vehicle was towed to a towing lot. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 110,000. the vin was not available.

On monday march 27th 2023 at about 7:00 pm i was leaving the parking garage where i work in rosslyn, va: i started the car as usual and notice that i couldn't put the car in reverse using the clutch (it's an automatic ford focus 2013): luckily, the parking garage was empty on the level where i was parked, and i pushed the car back and forth to be able to keep the car in "drive" mode so that i could drive the car out of the garage. i did that and i started to drive to go home. i started to notice that i couldn't accelerate the car and at about 20 min into driving i started to get a signal on the dash board that said: “trans overheating”, and i was getting the signal to stop the car to cool off before driving it again. i had to do this several time (at least 6 times) while i was driving home to md. the car was not safe to drive i barely made it home and the next morning on tuesday march 28th i drove the car to the ford dealer "academy ford" in laurel md, having the same issue and emergency signal on the dash board. this is the second time that this issue has presented itself: in 2019 the car had the same problem, and at the time, because the car was under extended warranty, ford replaced the part at no cost. i took the car at the same ford dealer in 2019. (see paper attached) this time the dealer said that i would have to pay for the cost of the repair, which i provided with the quote from the dealer in attachment. i was advised to contact directly "ford costumer service" to see if they would provide financial assistance and reimbursement for the car rental that i had to get because i didn't have a car and i work in va every day (the cost is provided in attachment). ford costumer service opened a case but denied any financial help and assistance for the car and for the rental because there are not currently any recalls of this nature on the ford focus 2013. i need to open a case & a recall for this problem for the ford focus 2013. thank you.

Faulty door latch/ car not registering door is closed dealer did not recognize this as part of the recall for cars of the same year and model because of the difference in vin

The contact owns a 2013 ford focus. the contact stated while driving at various speeds, the accelerator pedal was depressed, and the vehicle started sputtering and hesitating. the vehicle was repaired under an unknown recall. the contact stated that five times between 2016 and 2018, while driving at various speeds and depressing the accelerator pedal, the vehicle sputtered and paused. the vehicle was taken to a dealer where the contact was informed that the transmission control module needed to be replaced; however, the failure persisted. the manufacturer was notified of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 63,503.

The contact owns a 2013 ford focus. the contact stated while driving 80 mph, the contact became aware of a delay while shifting gear. the contact heard an abnormal sound coming from the vehicle; however, there was no warning light illuminated. the contact was able to drive to the residence. the vehicle was diagnosed by an independent mechanic and the mechanic stated that the transmission needed to be replaced. the dealer was contacted but provided no assistance. the vehicle was not repaired. the manufacturer was contacted and stated that the warranty had expired and referred the contact to the nhtsa hotline for assistance. the failure mileage was 114,000

The steering wheel wants to lock up as you make a turn either left or right

Driving on the highway car started to make a loud noise when i tried to accelerate i couldn’t then i lost power, lucky i was near the breakdown lane. i pulled over no warning lights ever came on started up again put gear in drive and it wouldn’t move only worked in reverse. i just found out that the control module was recalled last november but i was never contacted.

While driving at approximately 60 mph on a highway in the passing lane, the engine shut off without warning, and the following lights appeared on the dash: check engine, abs, and traction control. the speedometer needle also went down to zero. i was in the process of passing a tractor trailer, and another tractor trailer was right behind me. i was barely able to maneuver off the highway onto the left shoulder and was almost rear-ended by the tractor trailer. the lack of power steering made it extremely difficult. this is a major safety issue. my family was in the car with me. after sitting on the side of the highway, i was able to start the engine and drive home. i arrived home and tried to back into my driveway, but it would not go into reverse. i took the car to the local ford dealer and i was told the tcm needs to be replaced for around $750. i asked about the recall and they said that it expired in october of 2022. i did not know that recalls had an expiration date. after reading through many other complaints on the nhtsa website for the 2013 focus, it seems that i have purchased a lemon. i just bought this vehicle in january at 57000 miles and have only put around 5000 miles on it. i still owe $9700 on the loan and the vehicle is undriveable. the manufacturer needs to buy this vehicle back so that i can purchase a replacement vehicle.

The contact owns a 2013 ford focus. the contact stated that while his son was driving 20 mph, the vehicle stalled in the middle of the intersection with the check engine warning light illuminated. the contact stated that his son was able to restart the vehicle; however, the vehicle would not accelerate above 5 mph. the vehicle was then taken to a dealer where it was diagnosed with a defective transmission control module. the manufacturer was also notified of the failure, and the contact was informed that the vehicle was not covered under recall or warranty. the vehicle was not repaired. the failure mileage was approximately 52,000.

There was a past recall for the purge valve canister and the fuel pump and i was never notified from ford about the recall when it was open. now they are asking me to pay out of pocket for these repairs the dealership is asking $1400 to repair. ford shoild honor there recalls even if the recall is closed. now that i have the problem with the fuel system it is affecting my fuel tank as well. i have been buying ford cars for over 20 years. the least they can do is offer financial assistance. if this is affecting my fuel tank now my car can catch on fire. i can't drive my vehicle more than two miles before it starts to slow down. at the time of the recall my vehicle had 83,000 miles. it now has 140,000.

Clutch assembly

On 4/20/23 while driving home from work on the highway my car stalled and after pulling over would not start. the check engine ight had come one. on 4/21/23 i took my car to a mechanic who found the p0456 fault in the pcm which was tied to an active recall on my vehicle. the mechanic printed out the recall information and recommended replacing the cannister purge valve, fuel tank and fuel pump assembly. they suggested i take it to the local ford dealer to have the recall work done as it would be covered. on 4/27/23 i took my car to the dealership to have the recall work done. the dealer reprogrammed the pcm and replaced the vapor canister purge solenoid. on 5/15/23 while driving home from work on the highway my car stalled again and after pulling over would not start. the fuel tank has deformed, but less than the 1 inch ford is requiring to replace it and the distance to empty is still inaccurate. on 5/16 i dropped the car back off at the dealer. they looked at the car the next day and refused to address the outstanding issues.

My daughter-in-law's 2013 ford focus se started experiencing hesitations and slow/no acceleration. as she was driving, the car suddenly would not go above 30mph and the "check engine" light illuminated. obd codes p2831, p2832, and p287b are present. she is the 2nd owner and the car only has 56,000 miles. the transmission control module (tcm) appears to be the issue and the replacement should be free under ford customer satisfaction program 14m02 (10yrs/150,000miles). ford issued a "manufacture communication" about this very serious safety problem instead of a recall, which is why she was not notified of this dangerous problem. the "warranty in service date" on this car is march 2013 which means the car is less than 2 months over the 10 year limit, but is 99,000 miles under the mileage cap. i talked to ford customer care this morning and they told me that ford would not cover this because it is 2 months beyond the 10 year cap. i am extremely disappointed that ford is not willing to stand behind their product and fix this potentially deadly problem that customers do not know about because of ford's lack of direct communication. instead she's looking at a $900 repair bill.

On 5/25/23, i came out of my work’s office building on my lunch break. my car seemed to not accelerate, however i was able to pull out and proceed on to the roadway. unbeknownst, my car would not accelerate past 5 mph. i tried to turn around as i was entering a busy highway, and i was unable to reverse, leaving my car stuck as i hit a curb, as cars whizzed by me. i kept restarting my car and eventually i was able to push my car over to curb, and proceed at 5 mph (the most my car would go), back to my office parking lot. i have a small child and almost caused a 4-car accident due to ford’s faulty transmission manufacturing which was confirmed by a mechanic that i had the car towed to. i was informed there is a buy-back and recall for the tcm for this car, and i need to take it to ford for repair. i was not informed of this when i bought the car. i will be taking my car to ford tomorrow, towed. the fact this is not a safety recall is absolutely sickening and i just thank god i wasn’t with my child at the time of the transmission failure. i am in disbelief. the average person, would have no idea what was going on with the car, as i didn’t.

I was driving and all of a sudden a loud bang was heard which made me shocked and frightened. i realized after i pulled over that my moonroof had shattered completely. knowing nothing had fallen on it or was thrown. i called ford about the issue and they refuse to do anything about it. i also made an insurance claim which has been not addressed.

The contact owns a 2013 ford focus. the contact stated while driving approximately 40 mph, the vehicle started shuddering and lost motive power. the contact stated that the check engine warning light was illuminated. the contact pulled off the roadway and the vehicle stalled. the contact did not attempt to restart the vehicle to prevent engine damage. the contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission control module (tcm) unit needed to be replaced. the contact was informed that the tcm was on a national backorder. the contact researched online and found manufacturer customer satisfaction program: 14m02 (power train). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 61,000.

The transmission and the clutch are faulty from when they were originally made. i had it diagnosed at a ford dealership. i have taken it into the shop 3+ times and have spent thousand to fix it. my car is an automatic, but it shifts gears like it’s a manual. the “faulty transmission” alert will show up without warning and my car won’t start leaving me stranded. i’ve had to tow it twice. the car is unreliable and unsafe. it begins to shift even worse right before the “faulty transmission” alert then it won’t start. it’s acting up right now and i’m afraid.

The contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. additionally, the vehicle occasionally stalled while at a stop light and while decelerating. the vehicle was taken to the local dealer who replaced the transmission, but the failure persisted. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 10,000.

We bought a used car,as is, and had no problem. approx 6 wks later it had trouble going into park and were told (by our technician) there was a recall on a computer. made an appt. with the dealer and on the day it was to go in husband went to get gas the transmission failed so we had aaa tow it to them. they then told us the entire transmission failed and there was no warranty. we learned there was a nationwide problem with the computers. we never, nor did the dealer we purchased it from ever receive a notice from ford that there was a recall on the outer computer. if they had done that the transmission could have been saved. i contacted ford and was told to go back to the dealer they were doing nothing, the car sits in our driveway. this is not the only year ford had a problem with ford focus transmissions. they should do something. we were quoted $9000, for a new transmission. being on social security and a small pension we can't afford it and a used transmission is not feasible because of the major problems with the trans.

In jan/feb 2023, my 16 year old was driving her 2013 ford focus which we have had problems after problems… this particular time she was at a red light and it would not go! she quickly put in park and switched back to drive and it went… a day or 2 passed and it did it again and started shifting gears weird and jerking at certain speeds! took it to the mechanic he basically said he wouldn’t touch it because of how crappy and complicated these transmissions are… but he did run codes and to a transmission flush! that didn’t do any good… i started researching and low and be ahold find out that this is a know issue with these cars! and guess what my “extended warranty” expired less than 2 months prior to this! ford would not help me what do ever! i contacted the manufacturer and the dealerships! they want to charge a diagnostic fee and everything!! then last week i get a letter in the mail stating they would do a one time replacement on the tcm now until 2025! ok that’s fine and all but at this point i don’t know if i even trust this car for my daughter to drive! i have been reading all the horror stories! if i could afford to get her a new one i would but i’m a single mom with one income! i think ford needs to own up to this and buy back these lemons and make it right!!!

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. the vehicle shuddered and jerked abnormally. there was no warning light illuminated. the contact stated that the failure occurred increasingly. the vehicle was taken to the dealer several times. the dealer replaced the tcm several times; however, the failure persisted. the contact received a notification for ford campaign number: 14m02. the vehicle was taken to the dealer for repairs; however, the dealer diagnosed that the transmission clutch had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 10.

The contact owns a 2013 ford focus. the contact stated that while driving approximately 45 mph, the vehicle decelerated and stalled. the contact stated that the vehicle failed to shift into gear. the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. the vehicle was not repaired. the manufacturer was contacted but no assistance was provided. the failure mileage was approximately 80,000.

The contact owns a 2013 ford focus. the contact stated while making a left turn, she heard an unknown alert chime, with the check engine warning light illuminated. the contact then started to lose control of the vehicle but was able to park on the side of the road. the vehicle was not drivable. the contact towed the vehicle to the residence. after waiting for several days, the check engine warning light turned off independently. the contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission module to be replaced. the vehicle was repaired. the dealer also informed the contact that the clutch assembly needed to be replaced; however, the vehicle was not serviced. the contact stated that the failure recurred july 23, 2023. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 69,000.

The contact owns a 2013 ford focus. the contact stated while driving 75 mph, the vehicle lost motive power without warning. the contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. the contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. the contact was also informed that the vehicle was previously repaired under nhtsa campaign number: 18v735000 (fuel system, gasoline). on another occasion while attempting to starting the vehicle, the vehicle failed to start. the contact added fuel and the vehicle started however, the check engine warning light was illuminated. the vehicle was not repaired. the manufacturer was contacted a case was filed and the contact was referred to the nhtsa hotline. the failure mileage was 110,000.

The contact owns a 2013 ford focus. the contact stated that during acceleration and takeoff, the vehicle shuddered and jumped forward. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that a reset was needed. the vehicle was repaired, but the failure persisted. the manufacturer was not contacted. the failure mileage was approximately 80,000.

The contact owns a 2013 ford focus. the contact stated while driving 45 mph, the vehicle lost motive power. no warning light was illuminated. the contact was able to pull over to the side of the road, restart the vehicle, and drive to the residence. the contact stated that several weeks later after stopping to refuel the vehicle, the vehicle was shifted into drive but failed to respond. no warning light was illuminated. the vehicle was towed to a dealer to be diagnosed. the contact was informed that the clutch and tcm were faulty. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. the approximate failure mileage was 86,000.

I was driving when my power steering went out on the highway. ford knows this is a problem. that was the first time i seen the warning light while driving

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the "transmission overheating" warning light illuminated. the contact stated that he was able to drive the vehicle to the shoulder of the road and turned off the vehicle. the contact stated that after waiting for a while, he restarted the vehicle, and the vehicle was taken to the dealer, where it was diagnosed as having transmission failure with the clutch overheating. the contact was informed that the transmission and clutch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 141,605.

As i was driving down the highway, my car stopped accelerating. i was able to pull over on the side of the road and waited about 5 minutes before cranking the car again. after i started back driving, the car started to jerk every time it shifted. i took it to the mechanic and was informed that is was my clutch. they tried to fix it but the clutch was broken and i needed my entire transmission replaced. i paid $4000 to get it replaced, only for the same thing to happen 4 months later. i have not replaced it the second time.

The contact owns a 2013 ford focus. the contact stated that while his son was driving at an undisclosed speed, the steering column became inoperable; however, the contact's son was able to safely drive the vehicle to his residence. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000.

I'm not repeating everything for your website to erase it again. duel clutch replacement every 20k miles and unsafe bad tcm behavior.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the vehicle started driving rough with the transmission warning light illuminated. the vehicle was taken to the dealer and was diagnosed with a clutch judder. the contact was informed that the transmission needed to be replaced. the contact stated that the clutch had been replaced twice before the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered to cover a part of the cost for the repair. the failure mileage was approximately 64,533.

Car was inspected by a ford certified mechanic after issues arose. my car only has 24,000 miles on it. was informed that it was the clutch in the transmission that needs replaced. investigation into the problem i saw a recall referring to the clutching, but was not associated with the car i have. for it having low miles and the clutch going out on it already, seems a bit odd. the car cannot be driven until repairs get done as i do not want to be breaking down on the side of the road.

My car will intermittently lose power, such as in the middle of an intersection, or turning in front of another vehicle, which puts me and my children at risk. the transmission is throwing a code for overheating and malfunctioning, and there is an open customer satisfaction bulletin for the transmission control module, but ford refuses to replace it because it’s not throwing “the correct code “ i have had the clutch replaced three times if not four in the time that i’ve had the vehicle and it’s more than frustrating. it’s dangerous along with losing power. it will intermittently catch the gear that is trying to shift into and cause the car to accelerate rapidly, the transmission, shutter control module and clutch have been an issue in this car, along with a class action lawsuit, and now ford has had my vehicle for three weeks, and refuses to do the open service campaign for the tcm because of the code issue and it refuses to do the clutch because even though it was replaced three years ago, they state that the warranty is only for 12 months regardless of the fact that it was the fourth clutch that put in the car , i am working with someone at ford warranty in hopes of getting them covered because i know they have done it in other cases, but i am more than frustrated with the service. i’ve received so far very unprofessional, which is unfortunate because overall i do love my car i would’ve kept it all this time if i didn’t i 10-year-old car should not have had to have the transmission clutch replaced three times or four times in 10 years and under 150,000 miles.

The contact owns a 2013 ford focus. the contact stated that while driving and shifting gear, the vehicle hesitated. while in third gear, the vehicle failed to shift. the transmission warning light was illuminated. the "take to the dealer" message was displayed. the vehicle was taken to the local dealer, where the vehicle was diagnosed, and a software update was performed. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was contacted, and the contact was informed about an extended warranty coverage, and referred to the nhtsa hotline. the vehicle was taken back to the local dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 120,000.

The seatbelts in these cars do not retract. after it is buckled, it sits loose on the person wearing it. is an accident, the seatbelt will provide no help, causing me, or one of my passangers to be hurt. 3 of the 4 belts in my car are basically useless. this is not only an issue in my car. i've noticed after working on several of these cars (ide assume from the years 2012-2018) they don't work. i have several friends and relatives with a model in between those years, and it can be duplicated in their cars too. this is a major issue, and needs to be addressed in all models of this vehicle

The contact owns a 2013 ford focus. the contact stated that while shifted into drive(d), the engine revved but the vehicle failed to accelerate. additionally, the contact stated that while shifted into reverse(r), the vehicle failed to respond. the contact stated that the message displayed on the instrument cluster stated, “turn vehicle off and wait”. the contact stated that he turned the vehicle off and restarted after approximately six minutes. the transmission fault warning light then illuminated. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission failed and needed to be replaced. the vehicle was not repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 76,000.

Transmission shuddered on takeoff every time. it made it difficult on takeoff. it quit on a single lane road. it was at the dealership on 8-18-23. it was driven 356 miles. no fault lights ever come on until the transmission quit pulling. the lady at the dealership told me it might be the clutch and they could inspect it and replace the clutch for 3,100.00. i told her no on i think it’s bad.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle failed to start. the transmission fault warning light was illuminated. the contact stated that while shifting the transmission into drive (d), the vehicle transmission stayed in neutral (n) and failed to accelerate. an independent mechanic came to inspect the vehicle and reset the transmission. the contact was able to drive the vehicle; however, while driving at an undisclosed speed, the transmission unintendedly downshifted. the manufacturer was made aware of the failure and made contact with customer satisfaction program 14m02 (transmission control module extended warranty coverage). the failure mileage was approximately 157,000.

The intermittent power steering issues are now permanent and it is extremely difficult to turn the wheel.

I drove this car for intervals and then purchased it on 6/05/23 from a used car lot. it had no problems and ran very well. about a month or two later the transmission started to slip so i contacted the goodyear shop we take our cars to. they told me that ford had a recall on a transmission problem so i called the ford dealer and made an appointment to bring it in for a computer recall on the trans. i am 84 yrs. old and was driving to the gas station for gas and the car stopped and inched into the station. i had it towed to ford and it sat there until my appt. day and was told the computer on the outside of the trans was under warrenty not the trans and it would cost $9000. for a trans. no other trans shop would repair because all the computers are on backorder. the used car dealer nor i were ever notified about a recall, at least 5 yrs of focus have this problem. check all the complaints. it's unsafe and unfair.

The contact owns a 2013 ford focus. the contact stated while driving 5 mph, the vehicle hesitated to accelerate, causing the vehicle to jump. no warning light was illuminated. the vehicle was taken to a dealer to be diagnosed. the contact was informed that the failure was due to a faulty transmission control module (tcm). the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline for assistance. the failure mileage was approximately 40,000.

The contact owns a 2013 ford focus. the contact stated while driving 35-70 mph, the vehicle shuddered, and the steering wheel was vibrating while depressing the accelerator pedal. additionally, the contact stated that the rpms were high, but the vehicle failed to accelerate as intended. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where dtc code: p1450 was retrieved, and the contact was informed that the fuel tank was deformed. the mechanic related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the dealer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 101,000.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the trunk independently unlatched. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 88,000.

This is the second time my 2013 ford focus ev has just shut down while traveling. this time in the middle of an intersection. a stop safely now warning came on first and then, in the middle of a stop sign, after getting off a late afternoon busy highway, the car shut down and refused to move. i turned on my emergency flashers to keep people moving around my car.

This is the second time my 2013 ford focus ev has just shut down while traveling. this time in the middle of an intersection. a stop safely now warning came on first and then, in the middle of a stop sign, after getting off a late afternoon busy highway, the car shut down and refused to move. i turned on my emergency flashers to keep people moving around my car.

The contact owns a 2013 ford focus. the contact stated that within 6 months of purchasing the vehicle new, the transmission made an abnormal grinding sound while driving. additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond. there was no warning light illuminated. the vehicle was taken to the dealer several times, and the tcm was replaced; however, the failure became more frequent. the contact stated that while accelerating from a complete stop, the vehicle jerked and hesitated to respond. the contact stated that the failure recurred while driving at various speeds. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the two internal clutches needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 3,000.

The canister purge valve has failed. was not defective when recall #19s22 was performed. car failed to start repeatedly and would not idle after refilling the tank from low (fuel light on) to approximately 75%. eventually, the car did start and after keeping the rpms at 2000 for a few minutes, the car is back to idling normally. check engine light did not appear until 3 days after the stall at the gas station, which had a dtc p1450 code indicating inability for the car to bleed the fuel tank, suggesting the canister purge valve. ford should offer the free replacement of the defective purge valve and inspection of the carbon canister and fuel tank even after the 19s22 recall was performed (which was just a software update and inspection at the time of service). the possibility of the car stalling not just at the gas station is a safety issue for others and the occupant because of the possibility of a sudden loss of power/becoming an obstruction/or abruptly stopping on the road.

The contact's mother owns a 2013 ford focus. the contact stated that after coming to a complete stop and then attempting to accelerate, the vehicle failed to respond when the accelerator pedal was depressed. there was no warning light illuminated during the failure. the vehicle was taken to the dealer and was covered under an unknown recall campaign. after the recent failure, the contact was informed that the repair would be an out-of-pocket expense. the manufacturer was notified of the failure and the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was 64,812.

The contact owns a 2013 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. the contact's daughter turned off and restarted the vehicle. the contact's daughter heard an abnormal sound coming from the transmission and turned off the vehicle. the vehicle was towed to the residence. the contact stated that after the vehicle was towed to his residence, he started the vehicle and heard abnormal sounds coming from the transmission. the contact heard an abnormal opening and closing sound. the vehicle was towed to the dealer. the diagnostic fee was not paid, and the contact was not provided information related to the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact that the repair was not eligible under a customer satisfaction program related to a transmission replacement. the contact was advised to report the failure to the nhtsa hotline. the failure mileage was approximately 200,000.

After the stop safely now alert flashed i tried to get off a really busy street and my car turned off in the middle of traffic. i was blocking traffic and cars were trying to pass me on both sides forcing them to drive around my car using the oncoming lane. 3 men helped me by stopping traffic on both sides so that they could push my car off the street onto a church entrance driveway. this is the second time i have had my car stop dead in the middle of busy traffic. the first time i reported this very dangerous problem, my car stopped dead in the middle of a busy intersection.

My ford focus has a steering assist fault. it failed in october 2022, and now i'm having to pay for replacement of the system because there is no recall on it for the focus, unlike other models.

My vehicle has a faulty transmission that has been recalled by nhtsa but my vin does not appear on database but yet i own this item with all defects. this is probably my third request to appeal but i never receive any positive responses. for example my last reply was not an answer or solution but instructions to submit a reply if i have any problems with my vehicle. it was grossly overlooked. i stated that i have every issue in the recall and yet no response. i have even taken to ford to have it serviced and all they did was reset a module for $110 which when driven after pickup of service was no different. i am again requesting that my vehicle be considered for repair.

I bought the car in november, 2021. i had it immediately start to shudder, noticed that for example when i tried to accelerate especially in the midst of turning in the middle of a busy road at an intersection i would stall and lose the ability to move the car, then the hazard lights would never turn on, then lost power to the components of the car which used to function normally. i’m a single mom caring for a child who has multiple disabilities and needs much assistance in which we are still being tested and on waiting lists for, and the last year our car was overheating always, despite the amount of work and repairs that we have paid for and other organizations helped us with, which is more than the cost of the actual cars worth and before any of these faulty parts or builds were common knowledge and available, i was never aware of this. i had the car in to multiple mechanics and we were told they couldn’t find the problem. we’ve repaired up to 5 grand or more and have been having to drive with the heat on for the last year full blast and windows down. we’ve had heat sickness and thrown up or ended up having severe headaches and dehydration. we then had the loss of power worsen, til 2 months ago. it was dead one morning and after jumping it, i couldn’t get it in reverse, so pushed it out and then it wouldn’t go over 10-15 mph nor would the hazard lights work. i got it to ogden ford, who said it’s the dual clutch part. i had it replaced and came up with the near grand. we have lost our entire life due to this, no help with outside assistance, almost homeless. now we get a call saying the clutch part was replaced but the whole transmission has to be replaced and need to get 4 grand. had told them no way i can. they had a salesmen call me to pitch a new car instead. i called ford motor company and asked customer relations to get help. they won’t even fix the existing recalls and we are losing our life. we need help. please we have tried all we can.

The contact owns a 2013 ford focus. the contact stated that while depressing the accelerator pedal, the vehicle started jerking. no warning lights were illuminated during the failure. the vehicle was taken to an independent mechanic but the mechanic stated that he would not repair the vehicle. the vehicle was then taken to a ford dealer where it was diagnosed with a wiring failure. the vehicle was repaired but the failure persisted. the vehicle was taken back to the dealer where it was diagnosed and determined that the camshaft needed to be replaced. the vehicle was repaired; however, the failure persisted. the check engine warning light was then illuminated. the vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. the manufacturer was contacted, and a case was opened. the failure mileage was 199,862.

While driving on busy street, car gave sudden warning light 'stop safely now’, car then slowed and shut down on its own, not giving enough time to find a safe place to pull over, posing risk of serious injury to myself, my son, and my wife, as this happened to all of us while driving this vehicle.

Swollen lug nuts. they corroded and were almost impossible to remove. lug nuts were destroyed during removal and had to be replaced. apparently some two piece lug nut ford used. they were original equipment.

I have been an owner of a ford vehicle for 3 generations. my 2013 ford focus has only 95k miles and has had serious transmission problems. the vehicle has been well taken care of and has been serviced at the dealership several times for regular service maintenance. all recalls have been taken care of. however, despite the fixes performed by ford dealership. the car still has problems of shuddering, hesitation, and stalling or inability to accelerate. most of the time the clutch experiences slips between 1 and 2nd gears. it is not safe to drive on the highway. ford service center is refusing to fix the problem as the 10 year power train warranty has expired in may of 2023. i have spent thousands of $'s in maintaining the vehicle and my wife loves it. but we cannot afford to keep spending money. it needs a new transmission and i feel ford should fix it. i have been given a runaround. can someone in ford customer care help with this request to get my transmission fixed under customer satisfaction.

The rear backup camera is malfunctioning and is unsafe when backing up.

The contact owns a 2013 ford focus. the contact stated that the check engine warning light had been illuminated. the canister purge valve had been replaced; however, the warning light remained illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. the canister purge valve was replaced. the vehicle was returned to the mechanic where it was diagnosed that the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact was then referred to the manufacturer for assistance. the manufacturer was made aware of the failure, and it was confirmed that the vin was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). the failure mileage was 160,000.

The contact owns a 2013 ford focus. the contact stated that while her son was driving at an undisclosed speed, an unknown warning light illuminated. the vehicle started to overheat. the contact's son was able to drive the vehicle to a safe location off the roadway. the contact's son allowed the vehicle to cool down. the contact's son safely drove the vehicle to the residence. the vehicle was taken to the dealer where it was diagnosed with a failed tcm. the contact was informed that there was a technical service bulletin for the tcm replacement, and the part would be ordered. the vehicle was not repaired. the contact stated that neither the dealer nor the manufacturer had provided any assistance or information regarding the ordered parts for the repair. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 52,000.

The contact owns a 2013 ford focus. the contact stated that after shifting from first to second gear, the vehicle was shuddering and vibrating and failed to shift smoothly into third gear. additionally, the vehicle failed to respond after being shifted into reverse. the failure was intermittent, and the check engine warning light would illuminate occasionally. the cause of the failure was not yet determined. the local dealer was not notified of the failure. the manufacturer was informed of the failure, but no assistance was provided. the failure mileage was 90,000.

While making stops and accelerating car would jerk after it just stopped going reverse got a warning on dashboard staying transmission hot over heating made it home turned off the vehicle in will not power on right now and makes weird noises when the driver door opens and closes and i haven't drove the car since

My car has a transmission problem because when i run the car it goes from and back and is takes time to speed it feel like if i’m forcing the car to move i don’t run the car to much since i got it it has 48538 it also makes a lot of noise on the engine we noticed since we buy the car from car max but they say the car had no recalls. about june 2023 it started with more problems and i don’t like it much because my 19 year old daughter is driving my car for school. i would like if ford can fix the engine problem asap. i would like my daughter to drive a safe car and for her not to be on danger.

Ford has a csp for the transmission control module on this vehicle, which will be replace the tcm. my vehicle had a tcm replaced in 2016, but it has still caused the transmission to prematurely fail. i am currently being quoted nearly $4,000 to replace the clutch pack/transmission in my vehicle, even though there were zero issues. my vehicle is currently at a ford dealership and they are saying that they will replace the tcm, but i am responsible for the rest of the repairs that were caused by the faulty tcm. how can they be only responsible for replacing the easy repair, while completely ignoring the thousands of dollars of damages that were caused by this faulty component?

Duel clutch transmission is bad, has trouble shifting and accelerating with a small leak.

The washer fluid pump leaks causing liquid to make its way along the electrical wires leading to the body control module (bcm) and causing corrosion on the electrical connections and rendering the vehicle either inoperable or causing it to stall in some cases.

The contact owns a 2013 ford focus. the contact stated while driving approximately 35 mph, the vehicle was losing motive power. the contact stated that the check engine warning light was illuminated. the contact depressed the accelerator pedal and the vehicle failed to respond and stopped with the engine running. the contact turned off and restarted the vehicle, but the vehicle failed to respond when shifted into drive(d). the contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the transmission control module and transmission needed to be replaced. the vehicle was not repaired. the contact researched online and related the failure to the manufacturer's customer satisfaction program number: 14m02 tcm extended warranty (power train). the manufacturer was informed of the failure. the failure mileage was approximately 154,000.

The contact owns a 2013 ford focus. the contact stated that when the vehicle was started, the air bag warning light illuminated. the vehicle was taken to an independent mechanic however, the vehicle was not able to be diagnosed when connected to the diagnostic machine. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 214,525.

Dual transmission going out

Vehicle struggles to accelerate from a stop or climb a hill at low speed. many owners of the same year, make and model have discovered tcm and clutch problems with the same exact systems.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the transmission was shuddering, and the vehicle stalled without warning. the vehicle was taken to the dealer and diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 75,000. the vin was not included.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) but the vin was not included. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 115,000.

The contact owns a 2013 ford focus. the contact stated that while his daughter was driving 70 mph, the engine began revving intermittently. the contact stated that his daughter observed the “service transmission” message displayed. the vehicle was taken to the residence. the contact stated that while parked at the residence, he attempted to shift into reverse(r), the engine began revving intermittently, but the vehicle failed to reverse as intended. the vehicle was then towed to a dealer where it was diagnosed that the actuator and clutch pack needed to be replaced. the vehicle was partially repaired. the failure mileage was 126,023.

I have had multiple instance of losing power with my car, i completed customer satisfaction program 14m02 and the known issue was not solved. i then went to a mechanic to have a diagnostic test performed due to the check engine light being on and they concluded that the issue was the canister purge valve as well as possibly the charcoal canister due to the cpv malfunctioning. other than losing power within my car the other associated problems, as confirmed by mechanic, are rough idling, difficulty starting, decreased fuel economy, and increased emissions.

[xxx], around 11am, i was driving and the driver door was wide opened. i tried to shut it but no way. i managed to find a parking where i parked. i called aaa but they couldn't do anything. while trying to find out what was going on, we came to cross the recall. i called ford cs. she advised to tow focus to the nearest dealership. also, i asked that ford assist me with a rental but she said that the dealership has to run their diagnosis and confirm it's a recall first even after i gave her the detail of what happened. i could be in a messy accident. all i asked is a car that can keep me going to my workplaces. i work day and night, week days and weekends. focus was towed. on monday, june 10th, we kept contact with the dealership. michelle was our contact. she confirmed the recall and said the car doors would be fixed by tuesday. i asked for a rental or loaner, she refused. i went back to chat with ford cs agent. nothing was resolved. so mad. on thursday, [xxx], i left my day job going home. the gas yellow sign was showing on the board and i was on my way to get gas. i could still see 7 miles left before completion. i was driving in the middle lane on the highway [xxx] ). the engine stalled without warning and focus won't restart. another panicking situation for me in less than a week. i called aaa & they said focus needed to be towed to the shop. wow! at this very moment, focus is at the repair shop. yesterday, friday, june 14th, the agent told me that they replaced the battery and that they found some safety issues like oil change ( this was done recently and due only in nov. 24), .... at this point, i told them i'll pay for the battery and get focus on monday, now, i was reading about the 3 recalls and came across the fuel system, gasoline: storage. i kind of realized that this might be the case on thursday. pls, take care of my focus without endangering my life. i will be expecting your reply about steps to take. thanks information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2013 ford focus. the contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated while responding and started jerking and shuddering. there were no warning lights illuminated. the vehicle was taken to several dealers where the clutch assembly was replaced; however, the failure persisted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 74,000.

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop, the vehicle stalled. the contact stated that on several occasions, the vehicle shuddered and then stalled. the contact stated that the failure also recurred while reversing. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that the failure could be related to the tcm. the vehicle was not repaired. the local dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 200,000.

Unknown

For some reason the recall doesn't show up on the last page, but my tcm went out. the car failed to sshift at a stop sign. i brought the car to a ford dealer, who confirmed the part was covered by recall. that was 2 years ago. it's bene sitting in their parking lot ever since. i've emailed them twice. the first time, they seemed to try just reentering the cars ticket, based on emails i was getting. i got several emails saying service has been scheduled. the second time they told me the repair was complete. i drove to ford where they told me they were stil waiting on th part. that's when i emailed this site, which directed me here. i don't know what a "reasonable amount of time" is, but i feel two years of waiting is excessive.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed the contact noticed a failure when he attempted to switch gears. the contact stated that his shift gear remained in neutral with the transmission warning light illuminated. the vehicle was towed to the dealer where it was diagnosed as a failure with the clutch gear which the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to reach out to nhsta for further assistance. the failure mileage was approximately 176,294.

Power steering assist pump stopped intermittently, than stop completely

This is the second failure of the door latch we’ve had. 1st time was drivers door. today was passenger door. ford dealers refuse to fix it. carthage ford sold me the parts and i paid my mechanical c to fix the drivers door. $200 for the door latches $200 to install. now i have to do the passenger door. i was under the impression this should be free as it’s a recall i’ve contacted ford corporate and didn’t get anywhere with them either. they were supposed to get something set up with a local dealer but never heard back from them. this is a huge safety issue. please help me either getting reimbursed for the earlier repairs and parts and maybe getting the others fixed or at least pay the bill if i have to get them done

The contact owns a 2013 ford focus. the contact stated while driving at various speeds, the message "transmission overheating" was displayed, and the vehicle lost motive power and stalled. the vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission clutch forks had become stuck, and the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 80,000. the vin was not available.

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shuddered. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the clutch and clutch assembly. the vehicle was not repaired, but the contact stated that the clutch had already been replaced twice within the past 2 years. the manufacturer was not notified of the failure. the failure mileage was 96,000.

The contact owns a 2013 ford focus. the contact stated that the vehicle had been experiencing transmission failures. the contact stated that the transmission failed to shift as intended and was downshifting unexpectedly while driving. the vehicle was taken to the dealer several times, where the tcm software and firmware were updated; however, the failure persisted. the contact stated while his son was driving 70 mph, the transmission downshifted unexpectedly to second gear, nearly causing a crash. the check engine warning light was illuminated. the contact's son was able to pull to the side of the road momentarily. the contact's son then continued driving at slower speeds. the contact stated that upon using an obd reader to scan the vehicle, diagnostic tests codes related to the transmission clutch actuator and to other unknown parts were retrieved. a second dealer, johnson sewell ford (3301 n u.s. hwy 281, marble falls, tx 78654, (830)693-5577) was notified of the failure and an appointment was scheduled for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 100.

Electrical power steering. while driving the steering suddenly locked up. there was no prior indication. upon having a master mechanic check the vehicle, it was stated that it is a common problem seen by mechanics and after researching online searches, the ford focus vehicles from 2010-2014 have experienced the same issue. this is an absolute hazard. the cost to repair will be close to $4, 000. i am requesting that an immediate recall she be mandated by ford. this was a close call for me on a main freeway.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. in addition, the contact stated that the clutch vibrated when the accelerator pedal was depressed. the vehicle was taken to the dealer where it was diagnosed with clutch failure. the contact was informed that the clutch needed to be replaced. the contact stated that the loss of acceleration had not been duplicated. the vehicle was not repaired. additionally, the contact stated that the clutch was previously replaced in 2020. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 154,000.

Not shifting into gear properly, slipping out of gear into what seems like neutral, downshifting. also electrical problems, radio not functioning, speakers popping and static sounds even with vehicle completely off.

The transmission control module (tcm) failed while driving. the car's engine began revving at high rpm while not accelerating and forcing the vehicle to slow down, creating a dangerous driving environment as i tried to get the car to a repair facility. an error message appeared stating that there was a transmission error and to get the vehicle serviced. this is the 5th time that the tcm has been replaced in this car. this car is 11 years old with approximately 60,000 miles. this is the first time it failed while driving. typically, other symptoms prompt me to take it in. this time, i had no warning other than the message at the time of failure while i was driving in heavy traffic on a highway (speed limit was 55 mph). i somehow got the vehicle to a ford dealership which diagnosed the problem as a failed tcm.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. in addition, the contact stated that the transmission was slipping and shifted hard. the vehicle was towed to the dealer where it was diagnosed with failed transmission clutches. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 64,000.

The contact owns a 2013 ford focus. the contact stated while driving and attempting to stop, the vehicle hesitated and shifted out of gear independently. the vehicle was towed to the local dealer where it was diagnosed and determined that the transmission control module needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 88,000.

The contact owns a 2013 ford focus. the contact stated that upon shifting the vehicle into reverse, the vehicle had no motive power. the transmission warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission solenoids. the contact was informed that the transmission needed to be replaced. the contact stated that the transmission had previously been replaced in june of 2023 at 114,000 miles. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 147,000. the vin was not available.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that an unknown warning light was illuminated. in addition, the contact stated that the vehicle jerked and lost motive power and failed to restart. the vehicle was towed to the dealer where it was diagnosed with a failed clutch and actuator. the contact was informed that the clutch and the actuator needed to be replaced. the vehicle was not repaired. the contact stated that the failure was persistent. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 200,000.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. the contact stated that the vehicle was restarted, and the vehicle was driven to the residence. the vehicle was taken to an independent mechanic where it was diagnosed with fuel tank and fuel pump failure. the contact was informed that the fuel tank and the fuel pump needed to be replaced. the vehicle was not repaired. the dealer was contacted and made aware of the failure; however, the contact was informed that the vin was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was made aware of the failure and a case was filed. the contact was informed that the repair was not covered under the recall. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 98,819.

The contact owns a 2013 ford focus. the contact stated while driving from a complete stop and depressing the accelerator pedal, there was a 5-10 seconds hesitation before the vehicle accelerated as needed. there was no warning light illuminated. the contact stated that the failure had been recurring while driving from a complete stop. the contact stated that the transmission clutch was replaced several times; however, the failure persisted. the vehicle was taken to the dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. the failure mileage was approximately 142,000. the vin was not available.

P0236 , p0238, p007d, p0456, charged air sensor a fault, boost sensor range/performance fault, and other faults , crank car engine service now pops up everytime, clear codes pops rite back up, car stumbles ,misfires , no boost, no throttle shuts off . only had this car a week . performed wire splice and anything i saw that i could do to fix this . no help making payments on a car i can't drive is very frustrating. replaced sensors. these faults pop up within 2 seconds of clearing codes and starting vehicle everytime.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the vehicle drove rough. the contact stated that the vehicle was idling rough. in addition, the fuel gauge was moving erratically. the vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. the contact was informed that the canister purge valve needed to be replaced. the vehicle was not repaired. the contact was advised that the repair was not covered under nhtsa campaign number: 18v735000 (fuel system, gasoline); because the recall repair had already been performed on the vehicle. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 60,000.

Check engine light on and tpms light on. vehicle exhibits overheating warning light on. found codes: po7a3 - transmission friction element 'a' stuck on p2872 - clutch 'a' stuck engaged the transmission takes off in 1st okay, stutter felt in 2nd and 3rd when shifting. when shifting from 3rd to 4th there is a long delay engine bogs down before shifting into 4th gear. same problem in 4-5, 5-6th gear was running properly recommended diagnosis on the engines code and dual clutch assembly then retest clutch travel test failed. transmission is previously recalled. ford has ford's customer satisfaction program that is supposed to replace the transmission control module extended warranty coverage campaign# 14m02 it’s also supposed to repair issues caused by tcm, which is related to the codes showed but the dealership will not fix either issue. on the website chat a guest service member said my car qualified for repairs but the dealership said they won’t replace the tcm unless i replaced the clutch first with a $3700 estimate. clutch issues are cause by tcm malfunctioning.

The contact owns a 2013 ford focus. the contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. there was no warning light illuminated. the vehicle was taken to the dealer but was not diagnosed or repaired. the dealer informed the contact that the vehicle was not under recall for transmission failure. the manufacturer was made aware of the issue and informed the contact that the vin was not under recall for transmission failure. the approximate failure mileage was 174,500.

The contact owns a 2013 ford focus. the contact stated while driving 30 mph, the vehicle lost motive power and stalled. the vehicle failed to restart. additionally, the contact stated that while the vehicle was stopped, the vehicle rolled backward. the contact also stated that while driving at an undisclosed speed, the vehicle was jerking. there were no warning lights illuminated. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was out of warranty. the failure mileage was approximately 154,000.

The contact owns a 2013 ford focus. the contact stated while driving approximately 45 mph on several occasions, the vehicle lost automotive power. no warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the clutch assembly needed to be replaced. the independent mechanic suggested that the vehicle be taken to a dealer. the vehicle was taken to a dealer and the vehicle was repaired; however, the failure reoccurred. the contact attempted to contact the manufacturer but had not received a response. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000.

I am experiencing a significant issue with my 2013 ford focus that aligns with known recall symptoms. when i accelerate from a stop, the car shakes violently, similar to a washing machine off balance, and struggles to gain momentum. this issue impacts the vehicle's performance and safety, and i believe it may be related to a recall affecting this model. i kindly request your assistance in diagnosing and resolving this problem under the applicable recall or warranty coverage. please let me know the next steps to address this concern.

There is an issue with the vehicle not receiving gasoline and the car has left me stranded

The contact owns a 2013 ford focus. the contact stated while driving 35 mph, the vehicle stalled and shut off at a red light. the contact stated that after ten attempts the vehicle restarted. the vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was 196,666.

I started experiencing intermittent (what seems like transmission) issues about a little over a year ago. it would randomly occur and usually after the engine was warmed up and i had been driving a lot that day. it would only occur from a dead stop and then starting to accelerate from 1st to 2nd gear. the rpms would go way high but the car wouldn’t accelerate i would let off the gas and then give it a little gas right away and it would seem to “grab” and the car wouldn’t accelerate start to go. it has over time increasingly gotten worse increasing from just 1st to 2nd gear and now 2nd to 3rd gear. i have a transmission that is a dual clutch transmission so it is an automatic but when i want to i can put my gear shifter into “s” mode (sport mode) and the car then acts as a manual transmission needing the driver to change gears by pushing a + or a - button on the gear shifter either when accelerating or downshifting gears. it never acted up in “s” mode only during automatic driving until recently. what sparked my need to write in about this is when i was driving down the freeway the car all of a sudden lost power but the rpms accelerated up into the red zone on my tachometer. essentially i was dead driving 60 mph down the freeway and quickly losing speed cars were swerving around me and one almost rear ended me. it put my life and the life of my passengers all at risk and it was scary! i had a good friend of mine who is an ase certified mechanic look at the car and he couldn’t see anything wrong but because this happens intermittently i wouldn’t expect the problem to occur for him during a five min test drive. however it doesn’t change the severity of what i have been experiencing. there was a previous recall on my vehicle for this transmission and these exact problems and although it was repaired (under a different owner) i am experiencing the same issues. maybe the replacement transmission was also faulty? since my “service transmission” light came on as well.

The vehicle jerks from gear to gear when getting the car to move, hesitates and feels like it's skips

Has a bad electrical problem and the transmission is got right

Power steering malfunction. wheel not working on low temperature.

My transmission went out on me and i was stuck right in the middle on the highway. that puts everyone’s safety at risk. these automatic transmission’s are faulty from factory and ford is refusing to “fix” them. they will only accept to update the tcm and that’s not a fix when it has internal problems. i did get a warning on the screen saying transmission malfunction and a check engine light.

The vehicles power steering assist has failed and there are active recalls from the same manufacturer and year but not my specific vin.

The contact owns a 2013 ford focus. the contact stated while driving 20 mph, the transmission hesitated while upshifting to the next gear. the contact pulled over to the side of the road and heard an abnormal ticking sound coming from the transmission. the contact was able to get the vehicle back to the residence safely. the dealer was contacted. the contact stated that the vehicle was repaired after the first failure; however, the failure reoccurred. the vehicle was taken to the dealer and the contact was provided an estimate for a diagnostic test. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 137,000.

I have the dps6 transmission from the michigan plant. my focus se started to shudder, jerk, didn't want to shift,. also, acted like the car was going to stall and when in reverse wouldn't back up. i also had problems with loss of power. i didn't feel safe when driving, what happens when i'm on the road if the car won't shift when in traffic? it's a hazard !! had a new clutch, seals, gasket, cylinder put in (2023) and now( end of january 2025) it's started again along with shift forks as i was told by the dealership. ford fix the problem your dps6 transmission should be replaced !! are you waiting for deaths to happen ? you've known about this but haven't helped your customers.

My car randomly puts itself in 2nd gear and wont go more than 25 mph

The contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly jolting forward. the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed failures with the clutch, slave cylinder, and shift levelers. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 24,000.

The contact owns a 2013 ford focus. the contact stated after driving approximately 35 mph, the contact attempted to shift to reverse; however, the vehicle failed to respond. there was no warning light illuminated. the vehicle was towed to an independent mechanic where it was diagnosed and determined that the clutch needed to be replaced. the contact researched and became aware of an unknown nhtsa campaign number; however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 59,000.

The transmission seems like it doesn’t want to go right away. it gives off a twitch which doesn’t allow me to start up right away and causes my tires to spin.

The weatherstripping came loose on the paaengerside rear door, the dealer service dept reglued it back on and told me not to open that door for 24 hrs. this i did, but when i picked my wife up at the daycare and she gotmin the paas. side front the weatherstrip came loose again and the glue smell made me sick. also i am having transmission issues such as shudder starts,slipping shifts. i got into a row with the people at the dealer,friendship ford, bristol,tn 37620 and was told by the owner never to come on his property again or i will be escorted off by the police.

The dps6 powershift transmission used in the 2013 ford focus has well known problems with shuddering and jerking while accelerating in low gears. during rain when the streets are wet it jerks enough to cause the car to lose traction making it impossible to safely accelerate through an intersection.

I need the control module for the transmission system and the part is only available at the ford dealership. i was unable to get the part because they have 20,000 on back order because this has been a common issue. this part causes my transmission to go haywire at times. often sending my rpms to high levels as soon as i attempt to accelerate. the last time this happened i was dropping my son off at daycare and the car jolted forward as soon as i hit the gas to leave my driveway and as i started to accelerate to the speed limit of 45 mph i could hear my engine working really hard and the rpms were all the way up at 3. my car was struggling to switch gears.

My car is missing/stuttering, the fuel gauge doesn't show the accurate miles to empty, and my car shuts off while i'm driving both locally and on the highway. i've almost been in two wrecks because the car keeps shutting off. when i put gas in the vehicle the car won't immediately crank. i have to try to crank it about 3 times before it starts. my car does a lot of the same things that are listed in recall # 18v735.

Steering felt a little sticky. last night i lost all power steering and an alert came up that said “steering fault service now” and this morning i started it and it said “steering loss park safely” and the steering wheel doesn’t move at all. almost went off the road when i lost power steering last night

My car when at idle or driving at low rpm (900-2000) will stall out and not start for a while. i¡¯ve replaced fuel pressure sensors and the injection pump, and it still stalling.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. the check engine and information warning lights were illuminated. the contact stated that she noticed that the failure only occurred when the fuel level was not at full capacity. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the contact called zeigler ford of lowell (11979 fulton st e, lowell, mi 49331, (800) 646-4660) and was then referred to the manufacturer for assistance. the manufacturer was made aware of the failure and referred her to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 115,000.

While driving the transmission fault service light comes on and the engine revels and transmission has no power. it is unsafe because it happens while in traffic. vechickebwas taken to ford dealership and they claimed they could not find issue because the light was not on at the time the vehicle was taken in.

Doesn't accelerate half the time when i hit gas. doesn't go reverse half the time i put it in reverse. shuts off randomly. shakes , shutters. had codes p07a3 and p2872 show up and ford said they aren't transmission related even tho both codes have the word " transmission in the code summary. couldn't get involved in 55mill lawsuit because i haven't had 2 repairs on it. been in shop since 50k miles getting seniors and stuff replaced. car has never improved even tho i keep spending money. it's been in shop 3 weeks now. they said might be trans issue now but the radiator is messed up and they can't proceed without 600 dollars. help before car kills some1. millions of youtube videos show same issues i have. ford don't do anything but deny cause 1.8 cars out there from the same assembly plant mine is from with same issues

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle had been repaired under either nhtsa campaign number: 18v735000 (fuel system, gasoline) or 19v515000 (fuel system, gasoline) at jacky jones ford lincoln, inc. (714 new hwy 68, sweetwater, tn 37874, (423) 337-5066). the contact stated that after the recall repair, the instrument cluster provided erroneous information. the contact stated that while refueling, the vehicle no longer allowed the same amount of fuel to be added to the fuel tank as before the recall repair. the contact called the same dealer and was referred to the manufacturer for assistance. the manufacturer was contacted and confirmed that the vehicle had been repaired under the recall. the manufacturer then referred the contact to the nhtsa for assistance. the approximate failure mileage was 50,997.

Car filing hard, stalling out when accelerating. complete stall/failure unable to restart while driving at 55+ mph. almost got rear ended. more issues the lessgas the car has.

Tl* the contact owns a 2013 ford focus. the contact stated while the vehicle was stationary, the vehicle failed to respond when the accelerator pedal was depressed. the contact also stated that while driving at various speeds, the vehicle shook abnormally and shuddered. the contact stated that the check engine warning light was illuminated. the vehicle was taken to todd judy ford east (7891 maccorkle ave se, charleston, wv 25315) where it was diagnosed with the radiator needing to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact was informed that the vehicle was no longer under warranty. the failure mileage was approximately 120,000.

~tl- the contact owns a 2013 ford focus. the contact stated that theyhad a recall regarding the fuel tank and the a valve from the fuel tank and the canister was completed on their vehicle (recall number unknown). the recall was completed at (jacky jones ford lincoln, inc. 714 new hwy 68, sweetwater, tn 37874 , (423) 337-5066) however the vehicle was now experiencing issues. the vehicle's odemeter read differently from when the vehicle was first bought till recently. the vehicle fails to take the same amount of fuel as before the remedy completion. the contact spoke with the dealership mentioned above who referred them to the manufacturer. the manufacturer confirmed completion of the recall and then referred them to nhtsa. the approximate failure milage was 50,997. gl

I was driving on the street when my steering got really hard and made it difficult to steer the vehicle almost causing me to crash into a pole. unable to steer safely.

I was driving on the freeway at the posted speed of 65 mph when the car engine rpm dropped to 2000 and then back up to 4000 the car immediately slowed to 50 mph causing traffic behind me to slam in their brakes. the car wouldn’t shift to speed up causing me to pull over and creep to a gas station.

When i drive in the rain my car will sputter and lose speed. the oil light and battery light turns on and it dies. i can get it to turn over but it immediately dies.i have had to get it towed twice. still can't figure out the problem.

Steering assist on vehicle intermittently goes out. this has only happened to me when starting the vehicle cold. dash read "steering assist fault. service required." this has happened several times in the past. ford has claimed it is software related. i've taken it to the dealership on more than one occasion. i am worried that this will happen when i am driving. i am afraid of being stuck out somewhere without being able to steer. i have read reports of this happening to motorists. this is a common issue that is well known to the online community. ford has had steering assist recalls on other vehicles in the past. this is an issue which should be addressed.

Tl* the contact owns a 2013 ford focus. the contact stated while driving 45 mph, the power steering assist failed making the vehicle undrivable. the contact stated no warning light was illuminated. the contact had the vehicle towed to colley ford (1945 auto centre dr, glendora, ca 91740) where it was diagnosed with the power steering assist needing to be replaced. the vehicle had not been repaired as of yet. the manufacturer had not been informed of the failure. the failure mileage was approximately 112,000. the vin was not available.

My 2013 ford focus would not randomly start the other evening, after a couple tries it started. on the way home it would not shift properly and acting like it was going to stall. my engine light came on, which never had before. so the next morning i went to go take it to auto zone to have them do a diagnostic and my vehicle started right up, however it would not go into reverse. i have read there have been several issues with the focus' transmission.

Tl* the contact owns a 2013 ford focus. the contact stated that the windshield wipers failed to operate as intended. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the local dealer priority ford (3420 n military hwy, norfolk, va 23518, (757)583-3673) where it was diagnosed with needing the body security module (bsm) fuse box to be replaced. the vehicle was repaired however, the failure persisted. the manufacturer had been informed of the failure. the failure mileage was approximately 145,000.

2013 ford focus. consumer writes in regards to transmission issues. *ld the consumer stated the vehicle was inoperable. *js *js

Tl* the contact owns a 2013 ford focus. the contact stated while driving 30 mph, the vehicle stalled. the contact stated that there was an abnormal sound coming from the transmission while driving. the contact also stated that on several occasions while driving, the vehicle ran out of fuel due to a fuel gauge failure. the contact stated that the vehicle was serviced under nhtsa campaign number: 19v515000 (fuel system, gasoline) in november 2020 at tuttle-click's capistrano ford (33301 camino capistrano, san juan capistrano, ca 92675) however, the failure occurred. the contact stated that the check engine warning light was illuminated. the vehicle was taken back to the dealer where it was diagnosed with the clutch and the shifting unit needing to be replaced. the vehicle had not been repaired yet. the manufacturer had not been informed of the failure. the failure mileage was approximately 134,000.

Tl the contact owns a 2013 ford focus. the contact stated while driving 30 mph, the vehicle stalled. the contact stated that there was an abnormal sound coming from the transmission while driving. the contact also stated that on several occasions while driving, the vehicle ran out of fuel due to a fuel gauge failure. the contact stated that the vehicle was serviced under nhtsa campaign number: 19v515000 (fuel system, gasoline) in november 2020 at tuttle-click's capistrano ford (33301 camino capistrano, san juan capistrano, ca 92675) however, the failure occurred. the contact stated that the check engine warning light was illuminated. the vehicle was taken back to the dealer where it was diagnosed with the clutch and the shifting unit needing to be replaced. the vehicle had not been repaired yet. the manufacturer had not been informed of the failure. the failure mileage was approximately 134,000.

I was backing out of my parents drive way and as soon as i turned my wheel straight the wind shield wipers started going and would not stop i turned my car off and took the key out and they still would not stop and then they stopped working completely. they worked for 3 days like usual and then they started going by themselves again and are currently not working, i’ve talked to people who have had this issue and they had a recall on their wipers. if it starts raining i can not see because sometimes they refuse to work, and when they start going by themselves it’s harder for me to see because they go full speed and will not stop even when the car is off and the key is out, they went for about 20 minutes while my car was off. this is a serious saftey issue and it’s happened to multiple other people with the same vehicle as me and they did everything to try to fix it and nothing worked.

The fuel gauge and miles till empty is always wrong so i constantly run out of gas while driving anywhere. when i put the fuel nozzle in my tank it makes a hissing noise (compressed air) or it sprays fuel out of the tank. i have a check engine light that won’t go off.

When i first start my car. the steering fault message comes on and i can’t turn the steering wheel. i have to turn the car off then back on. then it works.i’m afraid that it may lock while driving.

While driving in reverse to park the car in my garage, the steering wheel suddenly became nearly impossible to steer. there is an error message on the console that says “steering assist fault service required”. i checked it the following day, and the problem persists.

Car stalls while driving on highway. within my 10 miles to work and back the transmission disengages about 6 times and need to hit the button on side of shift knob. radio shorted out makes a horrible sound even when not turned on or car not started. had to remove fuses

Tl* the contact owns a 2013 ford focus. while stopping at a yield sign, the vehicle lost acceleration. the contact had to maneuver to the side of the road. there were no warning indicators illuminated. when the contact turned off and restarted the vehicle, it accelerated. the vehicle was driven to the contact's residence. the dealer stated that the clutch plate needed to be replaced. the vehicle was repaired three times for the same failure. the manufacturer was notified. the vehicle was repaired. the vin was unknown. the approximate failure mileage was 75,000.

Tl* the contact owns a 2013 ford focus. while driving approximately 70 mph, the vehicle vibrated violently and stalled without warning. the contact coasted the vehicle to the side of the road and was able to resume driving. the vehicle was taken to the dealer where it was diagnosed that the vapor management valve, charcoal canister, fuel pump, and fuel tank failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failures. the approximate failure mileage was 70,000.

Tl* the contact owns a 2013 ford focus. while operating the vehicle, the transmission malfunctioned and caused the vehicle to stall. the vehicle would also not operate in reverse occasionally. the vehicle was taken to the dealer where it was diagnosed that the transmission was faulty. the transmission was repaired, but the failures continued. the manufacturer was not notified. the failure mileage was 1,700.

I was literally leaving the ford dealership for "shut down isssues and shuddering issues" when they supposedly couldn't "verify the problem" i was driving home on a five lane highway and my car completely lost power in the middle of an intersection going 70mph and was stuck in the middle of the freeway until a tow truck came and towed my car back to the dealership where it is currently at right now. this is my 5th attempt for them to fix it. *tr

The vehicle stutters, jerks, and stalls in low gears. when we press the gas from a stationary position the car fails to move forward on many occasions. if it does move forward then the gears make a grinding sound. it poses a risk to us when we have to move across oncoming traffic, especially on left hand turns at stoplights when we have a yield sign. the car has stalled out on a few occasions leaving us vulnerable to cars traveling at high velocities towards us. this is an unsafe car and we plan to hold ford accountable for human and property damage should it occur due to this defect. *tr

I purchased my used 2013 ford focus on august 4th 2015. since then it has been in the shop four times to address the dual clutch system being faulty. the car will shutter between gears, struggle to accelerate, it will roll backwards/forwards at stops while the car is still in drive and when i am going to park. it also will rev up randomly and almost lurch forward when its trying to shift. i bring the car in and they "fix" it, when i pick it up from the shop it runs smoothly for a short period of time before it starts all over again.

I have had nothing but problems with this car and have only owned it since july of 2014. the computer module in my transmission has already had to be replaced due to shuddering, gears shifting incorrectly, and eventually dying while driving. now my car is in the shop, again. this time for code p0456, which relates to the purge valve canister and evap system. a few weeks ago, i noticed my check engine light came on and had someone run my codes. whenever i put gas in the car, it takes several tries before my car will start. i have to pump the gas while starting the car in order for it to actually start. after i get gas, the car will sometimes die while i am driving...which has happened while i was driving on the highway in the middle of rush hour traffic. this will cause a major accident for someone some day...maybe even a fatal accident. the fuel gauge also started reading incorrectly at the same time. i will have a 1/4 tank of gas, but it will register that i have 3/4 full and is only momentarily corrected when you turn the car off and restart it. i have researched many blogs and forums and have discovered that many focus owners are having the same exact problems with these issues. my car is in the shop right now and i am waiting for them to call with the final diagnosis. it isn't right for ford to know that they have faulty cars out there and not pay to fix the problems. ford needs to recall this. *tr

Tl* the contact owns a 2013 ford focus. while driving at 55 mph, there was another vehicle approaching the contact's vehicle head on. however, the contact swerved off the road to avoid crashing into the other vehicle and crashed into a poll. the contact stated that the air bags did not deploy and the seat belt did not remain secured. the contact hit her head on the windshield and fractured her wrist. the dealer was notified of the failure. the failure mileage was not available.

I purchased a 2013 ford focus se for my daughter back in 2012, and after a few months of driving the vehicle, she started experiencing some issues with the transmission/clutch. whenever she stops at a stop light and tries to accelerate at take off, she feels jerking, and hesitation when driving. we took the car back to the dealership and was informed there had been issues with the vehicles dual clutch that was redesigned on the car. the clutch was replaced and deemed okay to drive per dealer. we picked up her vehicle and everything appeared to be running smoothly, until a few months later she started having the same issues. this time the car started to jerk more often and was getting worse. we took the car back to the dealership, car was placed on computer and we were informed by the service advisor that no issues were found. we were then sent on our way and were told that this would be an ongoing issue with this vehicle due to the change in the new clutch design. my daughter has had her vehicle for a little over 2 years now, and we are still going through this problem. the engine light is now coming on while she is driving. this vehicle is unsafe and could cause someone to get seriously hurt while driving in traffic. something needs to be done to get these vehicles off the road, since the problem is not able to be corrected at our local dealerships. this is very frustrating and i feel deceived that this information was not provided at the time of purchase. i myself drive a ford and never have experienced anything like this before, but i think after my experience with her car, i wont be returning to a ford dealership anytime soon!!!

Tl* the contact owns a 2013 ford focus. the contact stated that the transmission gears were extremely slow to change over and suddenly the gear engaged and caused a jerking motion. the emergency brake was released and fractured. the contact notified at least three dealers and one of them indicated that the transmission clutch assembly needed to be replaced; however, the part was on a national back order. the manufacturer was notified. the approximate failure mileage was 37,000.

I purchased a 2013 ford focus 2013 se hatchback. i've had it for about two years. during the last few months the transmission has started to stutter. when starting at an intersection from a red light or stop sign the car struggles to accelerate. at slow speed in a parking lot for example it doesn't operate well wither. it behaves like someone is learning a manual transmission for the first time. my car is an automatic. lately the automatic transmission has gotten worse. i have had to take it in to the dealer.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle experienced an unexpected downshift into neutral. the check engine warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission was defective; however, the remedy was not available due to the part being on a national back order. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 38,000. updated 01/11/2017*ct consumer stated car was purchased in 2012 and taken to dealer several times for transmission, felt like it was running over a wash board when accelerating from a stop. dealer stated there was nothing wrong. in 2/4/13 consumer had a head on crash. updated 6/22/18*jb

Tl* the contact owns a 2013 ford focus. the contact observed that the front and rear driver side seat belt male connectors would not connect and lock with the female connector. the seat belt warning indicator continuously illuminated. the vehicle was taken to a dealer where it was determined that the female connector needed to be replaced due to the springs. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 55,000.

While driving at a high rate of speed(55mph) on a highway, the "power steering assist failure" came up on the dash screen. i immediately noticed the steering was tight to turn. while turning to get off to the side of the road, the tightness got worse. it took a lot of strength to turn the wheel. i almost got in an accident. when the ford dealership diagnosed the problem, they said the steering assist was shot and would cost around $1600 to replace and realign the wheels. they informed me the problem was not a recall issue although i see ford has recalls on various other model power steering assist units. they need to add the focus to the list. *tr

The powershift transmission contains one or more design and/or manufacturing defects that cause problems and unsafe conditions, including, but not limited to, suddenly lurching forward, delayed acceleration, and sudden loss of forward propulsion. the transmission has a very sluggish shift between the first and second gears and the upshift bogs down like the vehicle might stall and erratically shifting in second and third gear as well,continue to experience transmission defect, including, but not limited to, bucking, kicking, jerking, harsh engagement, and delayed acceleration and lurching. this is a serious matter that needs to be addressed before this defect causes fatalities.

Timing cover leaks 1-quart of oil every 3,000 miles. this seems to be a known issue for all 2012-2014 focus'. ford will not acknowledge the defect.

Tl* the contact owns a 2013 ford focus. while driving at any speed, the vehicle shut off and the check engine warning indicator illuminated. the vehicle was restarted and driven to the dealer where it was diagnosed that the purge valve was stuck, which caused too much vacuum to the fuel tank. the fuel tank, fuel pump, and purge valve needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 4,200.

Vehicle engine/transmission shudders and lurches. often, not being reactive to depression of gas pedal. i have been left in the middle of an intersection multiple times with a car that will not go, but rather shudders and doesn't gain propulsion.

Tl* the contact owns a 2013 ford focus. while driving 15 mph, the vehicle shook violently and failed to start. the vehicle was towed to a dealer where it was diagnosed that the clutch failed and needed to be replaced. the vehicle was not repaired. in addition, the front passenger and rear driver side power windows failed to function. the vehicle was not repaired. the manufacturer was not notified of the failures. the approximate failure mileage was 94,000.

Passenger rear door unlatched during driving in a commercial parking lot. would not latch back until repaired by dealership. *tr

Driver's door came unlatched while driving down a street. doors would not latch back until brought to the dealership for repair. the door had to be held shut to the dealership for repair. *tr

At an intersection, the car sputters from a stop and sometimes stalls. likewise, after re-fueling the tank the car stalls 2-3 times in a row on ignition before starting and staying on. when approaching a stop, the car has sometimes had the other dashboard warning lights come up and felt like it was about to stall, with the rpm gauge bouncing around near zero, but has not fully stalled during deceleration (possibly due to me pressing on the accelerator to prevent the stall). the service engine soon light came on shortly after this began. at that time, the fuel gauge also began to "stick," not moving from position until the car would be stopped and restarted, and mis-representing the number of miles left before needing to refuel. i'm currently at a ford dealership to get inspected and repaired. i've been told that it has something to do with a pump, but nothing more at this point. *tr

Inaccurate distance to empty & inaccurate fuel gauge indicator. when i put gas in the car it won't start up at first, i have to recrank and reve up the engine. when i make turns or idle for too long, the battery light blinks and the car shudders, the battery is new. also multiple diagnostic trouble codes (dtc) with illumination of check engine light.

Tl* the contact owns a 2013 ford focus. while driving 35 mph, the vehicle stalled without warning. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic. the contact was informed that there was misfire coming from the coil pack. the vehicle was repaired; however, the failure recurred. on several occasions while accelerating, there was an abnormal vibration coming from the engine. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the vehicle was operating as intended. the vin was not included in nhtsa campaign number: 15v813000 (electrical system). the vehicle was not repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 36,000.

The clutch assembly was reprogrammed on 11/14/14 at 14,219 miles. the assembly was replaced on 3/23/15 at 16,784 miles after waiting 1 month for the parts. on 7/5/16 the assembly was tested and failed. it was replaced on 9/1/16 at 25,262 miles after waiting for the parts. within the first week after this third repair, the transmission was starting to slip again. every time it has been worse than the time before. the last time the transmission slipped from 1st to 2nd gear. it stuttered, hesitated to the point of stalling, jerked and lurched forward when the 2nd gear finally engaged. there was no acceleration and it was a struggle to climb the smallest hill. this car is dangerous and frankly scares me to death. i have to wait to make a left turn on city streets until the traffic is very clear. the cars waiting behind me are blowing horns, cursing me and giving crude gestures. merging onto the freeway is truly frightening. stop and go traffic finds me stuttering along. ford has known of this problem since 2011 and has yet to find a solution. they call it a service action when actually it should be a recall. this car is not safe. the slipping is not too bad now but it is getting progressively worse. it does not happen every time so i have to be alert to the problem whenever i stop and go. if the problem is any worse this time, it will be totally unsafe to drive. i have less than 26,000 miles on the car and it is not yet paid for. the resale/trade in value to dramatically decreasing if i can sell it at all. *tr

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages); however, the remedy was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was not provided. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 19v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

While attempting to turn right on two occasions today my wife's 2013 ford focus had no power steering. i have read many complaints about this issue and am very curious as to why ford has not done anything about it? will somebody have to crash and die for the motor company to accept responsibility? there have been several problems with this vehicle since we bought it and the fact that we purchased it practically brand new it is concerning to have so much go wrong.

Tl* the contact owns a 2013 ford focus. while driving various speeds, the vehicle failed to accelerate and crashed into a pole. a police report was not filed and there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage and vin were unknown.

Tl* the contact owns a 2013 ford focus. while driving 40 mph, another vehicle pulled out in front of the contact's vehicle. a crash occurred and the air bags failed to deploy. the contact sustained minor injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000.

Tl* the contact owns a 2013 ford focus. the contact stated that the front driver side door failed to close and independently opened without warning. the failure recurred multiple times. the vehicle was taken to the dealer where the driver side door and latch were replaced. in addition, the front passenger side door became difficult to close and had to be slammed shut to ensure it was closed. the vehicle was not diagnosed or repaired. the contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the manufacturer indicated that the parts were not available. the manufacturer was notified of the failures. the failure mileage was not available. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle shuttered while attempting to accelerate from a complete stop. the vehicle was previously serviced per a manufacturer's customer satisfaction campaign; however, the failure recurred. the vehicle was not repaired. the contact stated that the shuttering on the clutch of the vehicle occurred intermittently. the contact also stated that the steering seized independently without warning. the vehicle was taken to the dealer where it was diagnosed that the electronic power steering gear failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 75,235.

My 2013 focus titanium electronic rack & pinion failed. it occurred without any prior warning on a busy interstate. miracle without an accident. 49,000 miles. i have no warranty.. my research shows many with similar stories and no recall? this is a serious safety issue.quoted $1800 to repair. so that my car will simply steer? recalls happen for many reasons and to think it hasn't happened for a sudden loss of a vehicles steering in incomprehensible. to repeat, all withoout any warning. no dash light or message! i changed lanes at 60 mph and it would not respond so that i could make the needed correction to not continue in to oncoming traffic. getting it safely to the shoulder was physically difficult and extremely dangerous.

Tl* the contact owns a 2013 ford focus. while attempting to accelerate, the vehicle jerked and hesitated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 22,000.

Tl* the contact owns a 2013 ford focus. whenever the accelerator pedal was depressed, the vehicle hesitated before accelerating. the dealer diagnosed that the transmission failed, needed a new computer chip, and reprogramming. the vehicle was repaired; however, the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 37,000.

As i was driving this morning my door flew open and would not shut back closed, i checked the latch and sure enough it would not latch close nor lock, i had to tie my door shut the other side of the car for it to remain shut, thankfully a car did not hit my door when it flew open while driving,this is very dangerous for me an my kids! i am fed up with ford and there recalls! i called ford service after i found out it is a recall to get fixed immediately but the service man stated they wont have have the part till the beginning of 2017 what am i suppose to do until than!!!! this is ridiculous never again will i purchase another ford !!!!

Problem with the transmission has a very delayed shift from 1st gear to 2nd gear and it is an automatic. can hear the gears slip and grind when trying to change lower gears ... especially going up any type of hill.could cause a wreck when pulling off a side street to main road or when going up a hill it can't almost feel like the engine is going to drop out the bottom of the car and the car to rolling backwards.

Tl* the contact owns a 2013 ford focus. whenever the acclerator pedal was depressed, the vehicle jerked and made a ticking noise before accelerating. the vehicle was previously included in a recall that caused a similar failure. the vehicle received the recall repair; however, the failure recurred. the manufacturer was not made aware of the failure. the nhtsa campaign number was unknown. the approximate failure mileage was 61,000.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks/linkages); however, the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the doors were difficulty to unlock. the contact would have to unlock and lock the vehicle's doors several times before the locks would actually release. the manufacturer was not made aware of the failure. the failure mileage was 61,000. vin tool confirms parts not available.

My 16 year old son was driving home from work when his car just stopped in the middle of the road. he pulled off to the side of the road and waited in his hot car till we could get there because he was unsure of the safety of the area. a friend of his dads towed it to the local ford dealership. they immediately knew what was wrong with it. they said the purge valve was stuck and caused a vacuum affect on the fuel tank causing it to cave in and the fuel pump to break. they wanted $1400 to replace the fuel pump and fix the tank. after calling ford motor company 2 times. the first time, they completely reported the incorrect information to the service manager saying it was a door handle recall issue. not true at all. the second time the were going to offer financial assistance. so we went from having to pay $1400 to $900 to now i had to pay $777. i explained to them how i should not have to pay for a manufacturer defect and this could have caused harm to my child. it can also cause harm to others that own this same kind of vehicle if it is not corrected. i asked them if it was going to take someone getting killed before they decide to correct the problem. so they put a band aide on my son's car and sent us away. i'm very unhappy with the way this matter has been resolved. i want my money back and i want this problem to be fixed so others do not experience the unsafe conditions that my son has been placed in. please help get this recalled.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford focus. while operating the vehicle, the power steering malfunctioned, which made the steering wheel very difficult to turn. when the failure occurred, a warning message would display. no further information was available. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 56,000.

This is the second time this has happened in a month that the power steering module light has come on while driving and i lost power steering. i had to restart the car to reset it. thankful i (and everyone else) was safe and in a secluded area when it happened. this happening on the freeway or neighborhood could be a different story.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Received a "steering assist fault" notification while mid-turn traveling at approximately 30 mph. it felt as if i'd hit a slippery spot in the road or had hit a small bump on the front drivers side. while straightening out of the turn, i noticed a significant change in steering feel, and steering in general became very difficult. there was no gradual decline in steering performance, just a sudden failure. i can only be thankful that i was not traveling at a higher rate of speed. i checked the error codes later and noted the following: u3000-49 (control module: internal electronic failure), u3000-53 (control module: deactivated), u3000-4b (control module: over temperature).

Many problems with this ford focus.1st problem i had was a year after i bought the vehicle the fuel pump was leaking.i notice because my car was parked and it smelled like gasoline inside the vehicle.2nd incident happened a year later. i was driving home from work when car just shut off on the road. i was so scared.i was in notion barely move to the side of the road on rt 50.that was so scary i could have died.i had to tow the car to get serviced at sheehy ford. they gave me the car back again and it happened again on the road on my way to work. at that time i towed it again but to koons falls church.looked at the vehicle and didn't find anything either until i got upset and they told me to go for a test drive with the mechanic and it happened while on the test drive. the mechanic stated to keep the car running so he can plug in the machine that reads the problems on the vehicle. he also stated that once you turn of the car and you turn it back on that it would reset it self and that's why they didn't know that tcm or tmc control needed to be replaced. this was very scary for me.now for the passed 3 weeks i have been dealing with a static /popping noise /sound that comes from the vehicle when i'm driving & when the vehicle is parked, the key is out the ignition.i took it to sheehy since that's where i bought the vehicle. they provide the worst service on the vehicle. bcuz they had my car for 4 days and didn't provide me with a loaner and had the audacity to tell me that the master tech was on vacation and i would have to wait still with no loaner vehicle.the radio is completely off and they want me to pay out of pocket to fix it.it has just given me problem after problem is manufactured problems.i had so many safety issues that scared me.car shutting off on the road and now making loud popping/ static noise where i thought i might be electrocuted.

I received a "steering assist fault" while turning on my car (it was parked at the time) steering assist fault. the milage is 64k and the rest of the car is in good shape. however, without warning nor foreseeable cause to this issue. when the warning light came on, i had little control over the steering. upon research there are already various complaints with the same vehicle all of which has happened either the car in motion or merely parked. the cost associated with this known issue that the manufacturer has proven through various sources is unethical. i am filing this complaint because of the possible monetary loss to myself, and high risk nature of this issue that could cause possible injury.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to natchitoches ford lincoln (7501 highway 1 bypass, natchitoches, la 71457, (318) 352-3677) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

My 2013 ford focus has a bad transmission shudder that happens mostly when starting out from a dead stop and the transmission is shifting from 1st to 2nd gear . at times it shudders and shakes so bad when starting out the vehicle will actually delay and stop moving momentarily while the transmission is shaking and shuddering. it is very dangerous when this happens while crossing a hwy or trying to go through a busy intersection and the vehicle stops moving and just sits there and shakes for a second or two. the last time this happened it scared my wife so bad she now refuses to drive the vehicle anymore and doesnt really care to ride in it anymore even when i'm driving. had it to the dealer about 5 or 6 times for this problem and they replaced the clutches in the transmission once and re flashed the computer a number of times and while that did help for a short time after these repairs it always starts shuddering again. ford says this is normal for the transmission to shudder and shake so if its normal why doesnt it do it all the time and why did the new clutches completely take care of the shudder for about 6 months?? i would like to meet the engineer that designed this transmission and have him tell me this is normal to my face after taking him for a ride in this vehicle.

My driver seat belt does not retract at all when i get out. i feel like it is a safety hazard because if it doesn't retract when i unbuckle it won't restrain in a car accident. it should be a recall. because someone could get whiplash. the dealership i took it to says it's not covered under my basic ford extended warranty. it should be free of charge to replace.

The body control module failed. after only 4 years and 53k miles on the road the bcm simply stopped working. the car was not showing any of the signs of a failing bcm (electrical glitches, engine issues, etc.). as far as i knew, until the component failed the car was in perfect condition. the car was parked outside my office when the part failed. when i made my 20 minute commute to work around 7:30am it operated fine. when i returned to the vehicle around 5pm the key fob would not work, the instrumentation panel would not light up and the engine would not turn over. i tried jumping the battery multiple times with no improvement. the car was completely dead. we had to manually override the brakes just to get the car loaded onto a tow truck. mechanics spent more than 4 hours looking over the vehicle to determine the source of the issue. after multiple tests they determined that the tcm was working fine (ford issued a csp for tcms on this build) and that the bcm failed. they told me that typically a bcm will fail if there is an accident, water damage or a short, but they also confirmed that this vehicle showed no signs the failure was caused by these problems. they also told me that the part can fail with age, however, this is a newer model year with relatively low mileage. while i was fortunate that my car failed when the car was parked, i worry that other drivers may not be so lucky. it sounds like this part could fail while the vehicle is in motion, and if it does, can cause engine problems and result in sudden dangerous driving conditions. this is even more concerning knowing that there are other vehicles out there with this version of bcm and that they can fail prematurely too.

Transmission lags, shifts rough, jerks, and hesitates especially when pulling from a light or turning into enter roadway. defective transmission clutch. recent class action suites settled on this with ford co. no recall at this time. i had purchased this car from the dealer in 2014. i have had to visit the dealership maintain 6 times. it has had transmission control module was adjusted and then replaced. also, the transmission clutch adjustment and then replaced. these attempts only work temporarily. the dealer treats me like i am making this up, however, there is plenty of information available online with regard to this issue. there was a recent (march 27, 2017) class action suit settled in california for this exact problem. i have all of my documentation for the maintenance of the vehicle. the manufacture has admitted to the issue and extended my warranty on the transmission, however, that is not sufficient as it will continue to have this problem and i have lost significant use, value, and time related to maintaining the car to function properly.

Vehicle hesitates to go after coming to a stop. it jerks shudders and doesn't feel like it has enough power to move the vehicle after it stops.

At 19,459 miles, car hesitates and sputters while pulling out from a stopped position. dealer attempted a fix: (faulty clutches) at 38,712 miles, same problem...same attempt at a fix. (faulty clutches) at 57,662, same problem...dealer replaced "clutches". on july 9,2017 at 66,558, car stopped on the street while being driven, would not go in to gear at all. the problem escalated from difficulty pulling out into traffic to car stopping in traffic. i have invoices for "repairs" to clutches. vehicle towed to dealer . faulty clutches ?

Transmission/dual clutch has been replaced. going in for a second assessment. car shutters severely during acceleration and has a delay. this is a safety issue, as the car does not accelerate as intended when changing lanes, merging onto interstate, etc. this problem occurs while the vehicle goes from a stationary position to in motion.

After taking my car into the ford dealership to have my transmission trouble shooted. they did not do anything to repair the jerking the transmission does during the course of operation. also i was told i have a recall on latches that they do not have parts for to preform the recall.

While driving down the road, the windshield wipers turn on by themselves, with no input from me. cannot turn them off with the switch. they stay on even after the car is turned off and the key is removed.

Check engine light came on with no other symptoms, dealer replaced purge valve. one year later check engine light came on again, but occasionally turned off and back on again (every few days) between appointments with dealer. purge valve replaced again and check engine light came on as i was leaving dealer code 0420. returned to dealer and problem was diagnosed finally as partially collapsed fuel tank (difficult to see unless car was on a lift.) dealer recommends replacing fuel tank, fuel pump, evap can and other associated parts. besides the check engine light the only symptom is occasional lack of power when accelerating. the problem is that this symptom is somewhat similar to the "shudder" problem fixed by replacing the clutch assembly. so, having recently done that clutch assembly replacement this felt like a shadow of the former problem and i ignored the issue until i got the check engine lights. i contacted ford directly to see if they would reimburse for the expensive repairs. they have not issued a recall and i am past the bumper to bumper warranty so they would not assist...they were very polite, but unwilling to pay. additional note on the check engine light: the check engine light, when it came on, would usually stay on for a few days and then either late at night or early in the morning i would find that it was off. and it would stay off for a few days at a time as well. my assumption was that it was somehow related to the ambient temperature of my vehicle (which is black) because the light was more likely to be off when it was cool and dark or overcast. i am listing the date as june 2017 but the problem, at least as regards the purge valve, began a year earlier. but the intermittent check engine lights and second purge valve replacement and current fuel tank collapse began in june 2017

My electronic power steering is beginning to make noise. it will eventually fail and cause loss of power steering. the dealership said it was the power steering module. to fix it, they would have to replace the entire rack and pinion at considerable cost. i noticed that ford recalled more expensive models for the power steering. why won't they recall my car?

Tl* the contact owns a 2013 ford focus. while the contact's daughter was driving 70 mph, the driver heard a loud scraping sound from underneath the vehicle. the vehicle was taken to north brothers ford (33300 ford rd, westland, mi 48185) where it was diagnosed that the muffler detached from the rest of the vehicle and was dragging on the road. the vehicle was not repaired. the manufacturer was not made aware of the failure and stated that they would not assist because the vehicle was no longer under warranty. the approximate failure mileage was 19,000.

I was driving home going about 65 mpg in a straight line on the highway and the car lost propulsion, started decelerating. i pulled of to the side of the road as fast as possible and the car wouldn't change gears, and stalled (like what happens when you don't depress the clutch). this is the second time this happened, the first time they reprogrammed the tcm claiming that was the cause. this time they are claiming the fuel pump is the cause, though i am skeptical.

The driver side door latch will not engage leaving the door open at all times.

Car latch on ford focus2013 wont let car door close. i left the store and noticed that the air was coming into the car as if a window was open. when i got home my door would not close.

Experienced clutch shuddering issue. have had the tcm reflashed at least twice and have had the dual clutch replaced twice in less than 10k miles.

Tl* the contact owns a 2013 ford focus. the contact stated that while the vehicle was parked, the windshield wipers activated independently and continued to stay on even after the contact turned off the vehicle. the vehicle was taken to an independent mechanic, who diagnosed that the an electrical short in the windshield wiper module caused the wiper blades to fail to respond and advised the contact to take the vehicle to a dealer. the vehicle was taken to billy howell ford lincoln 1805 atlanta hwy, cumming, ga 30040 where the dealer stated that the vehicle was not under recall but offered to diagnose the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 70,000.

Tl* the contact owns a 2013 ford focus. while the vehicle was parked, the trunk door ajar warning indicator illuminated and the trunk door did not close. the contact did not take the vehicle to the dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 45,000.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle did not accelerate when the accelerator pedal was depressed. the contact had to depress the accelerator pedal several times in order for the vehicle to move. the contact stated that the vehicle had four transmissions and three clutches replaced by moon ford (5304 university boulevard in moon, pennsylvania), but the failure was not corrected. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 49,000.

I bought my car in december of 2014, certified preowned. after having the car for not even a full month, i received a call that i had a clutch that came in to their service department. i had not ordered one, nor did i know the car needed one at time of purchase. since then i have been through 3 clutches and the fourth was just ordered monday june 12, 2017. every 15,000 miles the car begins to shudder and experience shifting hesitation. this is extremely unnerving, especially when it only does it when taking off from a stop or when accelerating after slowing down foe say a red light that just turned green. it doesn't make me feel safe, i've had multiple instances where this has caused near collisions when pulling out into traffic because the car essentially stalls out and i stop moving. ford has not issued a recall for this and this is my third year experiencing these problems. i don't want to pay for something that is the manufacturers responsibility. i got a recall for something trivial, door latched, but not thw huge safety problem that is my clutch failing. the dealer also stated on a 07/16/16 invoice that this is a recall item, but i'm still paying for it. i have all prior invoices of all clutch work done

Tl* the contact owns a 2013 ford focus. while driving at unknown speeds, the vehicle stalled without warning and was unable to restart. the vehicle was towed to edd rogers valley ford (located at 111 auto ln, sparga, tn 38583, (931) 738-2311) where it was diagnosed with a faulty transmission control module that needed replacement. the contact stated that the module was replaced at no cost to her. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was unknown.

Moon/sunroof shattered while driving- no vehicles, rocks or other obstructions were near

Tl* the contact owns a 2013 ford focus. while the vehicle was stationary, the driver's side door would not lock when prompted. the contact received a recall notification per nhtsa campaign number: 16v643000 (latches/locks/linkages) that directly applied to the failure. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 36,000.

The transmission went out .the car gave me about a 60 second window to act on it. the message said "transmission fault act now" then went out on me in the middle of the road

As i was waiting for light to turn green at a busy intersection my car stalls. it was acting as if i had put my car in park and accelerate the gas. on my dash board i notice the symbol as if my traction was on. i turned my car off and tries to restart it. it will not turn over. not even making a sound. mind you i am at a very busy intersection. this is so dangerous especially if this would have happened on the freeway.

Tl* the contact owns a 2013 ford focus. while driving various speeds, the vehicle hesitated to accelerate and shuttered. on several occasions, the vehicle failed to start. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified. the contact indicated that the vehicle was previously repaired for the same failure. the vin was unknown. the failure mileage was 72,000.

When accelerating after being completely stopped vehicle has a delayed acceleration. at times when i am coming to a stop the vehicle lurches forward like i have my foot on the gas. i have had the clutch replaced several times due to the recall and its never fixed the problem and now ford is refusing to fix under the recalls extended warranty. i am worried that i may hit someone when pressing the brake and the car jerks forward or someone may hit me when taking off from a stop because my vehicle will not go.

After purchasing the vehicle brand new in june 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. in january 2016, had to take it to the dealer to reprogram the pcm/tcm and perform clutch which was the 15b22 software update issued by ford motor company. after 36,000 miles the horn stopped working. after 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code p0456 which is a small evap leak present. since it's not under warranty, i have to pay $119 just to diagnose the problem. now i have a safety recall notice 16s30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. all this on a vehicle that is under 100,000 miles and almost 4 years old.

Tl* the contact owns a 2013 ford focus. while driving various speeds, the vehicle jerked while the accelerator pedal was depressed. there were no warning indicators illuminated. the vehicle was taken to a dealer, but the cause of the failure could not be diagnosed. the dealer stated that the vehicle was designed in that manner. the manufacturer was not notified of the issue. the failure mileage was unknown.

This car experiences sudden loss of power leading to the inability to accelerate or even move the vehicle for varying lengths of time. this is left me stranded in dangerous situations three times. twice i was in traffic (coming off the i-95 north and needing to merge my exit, then when stopped at a red light in a left turn lane) . most recently the vehicle would not start up after being in a parked. in the latter episode jump-starts did not help. while the dash lights eventually came on, and the windshield wipers were able to move one to two times and then died, the engine simply would not turn over. initial evaluations by the dealer for an engine light gave an "overspeed code" which was not relevant to driving conditions.

Tl* the contact owns a 2013 ford focus. while operating the vehicle, the driver side seat belt buckle would not lock. the vehicle was taken to the dealer where it was diagnosed that the buckle receiver was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 82,000.

Tl* the contact owns a 2013 ford focus. while driving unknown speeds, the vehicle shuttered when accelerating and the traction control and transmission warning indicators illuminated and flashed. the dealer diagnosed that an unknown module needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 70,000.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact also stated that the weather stripping on the front driver's side failed and was replaced every six months. the vehicle was taken to the dealer where the stripping was replaced, but the failure recurred. the manufacturer was made aware of the failures and referred the contact to the dealer. the failure mileage was approximately 2,000. vin tool confirms parts not available.

Vehicle is back at dealership for 5th time for catastrophic failure in the transmission. the clutches have been replaced 3 times and the current failure is an acm module. we have been advised that their is not a permanent fix for the issues that have plagued this vehicle. this particular incident, the vehicle stalled out in drive thru lane. was able to restart but warning lights to service transmission came on immediately.

The vehicle's clutch has been replaced twice it stutters/hesitates, makes grinding noises, etc. and still does since second repair, radio made popping, static skrecking sounds that got worse over time to the point of happening all the time and made radio useless, purge valve failed and could have destroyed gas tank and fuel pump if not dealt with which thankfully i did. these are all known issues with this vehicle thousands of similar complaints online.

Vehicle shudders at take off or when slowing down to make a turn when initializing gas. issue was found to be a problem with the clutch. similar vehicles with the same make, model and year have been given extended warranty# 14m02 for this same issue. my vehicle does not fall under the vin#'s being covered. i believe this issue is affecting more vehicles than ford realizes. my car is currently at 65,369 miles.

There's nothing wrong with my vehicle. my vehicle has never been driven by anyone but me. no one has ever been hurt or injured in my car. any reports like the one that on your site under vin#[xxx] is false, and should be investigated *search of complaint database on april 24, 2017, shows that this is the only complaint filed on that vin*smch information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Clutch kit replacements, electronic transmission module replacements (three times), after all this i still have a car that shudders the engine light comes on and off. i took it to auto zone they put there machine that tells you what is wrong with it on and the error code is p090c which is the clutch position circuit. i put in gear to go after backing up but it wouldn't move until i put in gear s. i took it to eby ford goshen in to have it fixed.

Wires in the rear right luggage compartment have become exposed and/or broken from regular opening and closing of the luggage compartment lid. the wires are restricted in motion such that they bend with every opening and closing of the luggage compartment. this lead to a breaking of wires which caused the trunk light and opening mechanism to fail. exposed wires can lead to many more problems like shorting the battery or an electrical fire.

Driver's door won't latch. used the car normally the previous day. car parked in driveway, and when i got in to drive, the door wouldn't shut, with no apparent cause.

Transmission is slipping really bad and gets up to 3,000-4,000 rpms then jerks really hard.

As i backed out of my driveway and began driving up the street, i realized my driver door would not shut all the way, and the dash said "door ajar." of course i immediately parked the car and can't drive it now. i could not figure out what the problem was. after researching possible solutions on the internet, i see this has been an issue with many other driver doors not latching in 2013 ford focuses.

Excessive rear tire wear: the vehicle made a trip from greenville tx. to louisville ky and back (approx. 1400 miles) in september of 2016 (with high ambient and road temperature). the inside shoulder of both rear tires were worn down to the cords. the tires had only around 5000 miles when it began the trip. i took the vehicle to the local ford dealer here in greenville, and had them to assess the problem. they said it falls within ford specifications of (-2.1 --+0.6 camber.....toe -0.01-+0.39). i called ford consumer relations 800-392-3673 (cas-10568914-w6x6b2 on 9/16/16). talked to jean (866-631-3788 ext. 77727) explained the problem, and she called the dealership who also told her the problem was as i had described. she did call me back and said the car was out of warranty by months however, the mileage was only 27111 and had never been on a long road trip with these conditions. jean said the car was no longer in warranty and that i had a tire problem. i said, "no, jean, i do not have a tire problem, but ford has a engineering problem because the alignment settings are fixed (camber and toe is not adjustable)". i then called clint (central region for ford) and explained the problem, but also had the same consensus. after this, i ordered a pair of adjustable control arms and decreased the camber by 1.5 degrees negative, and took out of each side 1/10th toe in (both adjustment still within fords specification range). i documented tire wear before it made a round trip to denver, co from greenville, tx (approx. 1,640 miles). upon its return the wear was even across the tread. i am writing this memo to report that ford has a safety problem with the excessive rear tire wear because in this case the vehicle would not have made another round trip from greenville to louisville without having tire failure.

I've researched and have discovered that the radio head is bad. while driving, there is a ridiculously loud static noise that pulses at any given time. even when i turn the ignition off, it still statics loudly - you can hear it while walking away and the windows are up

Engine stops at driving speed, rendering the steering very difficult. the dealer mechanic said the fuel tank collapsed and this is a common problem with this car . somehow this is not deemed by ford a safety issue.

My check engine light came on as i was driving down the road and the car felt like it was stalling a bit and/or losing power. the very next day, i filled up my car w/ 11 or 12 gallons of gas then my engine immediately had trouble starting. i knew my battery needed to be replaced as i have owned the car for 3+ years and have yet to replace the battery. it took 4 tries for my engine to start then i drove to an auto parts store that was conveniently across the street and they performed a battery test. it was confirmed that my battery was low. the store employee also did an engine light diagnostic and the code p-1450 appeared, a purge valve malfunction. i didn't have time to replace my battery at the moment as i had class to attend to. after class, i drove to my local ford dealership, riata ford in manor, tx, and informed them of my check engine light being on. the service adviser plugged in the computer code reader and read the same p-1450 code and decided to "clear it". he asked me if i had recently filled up the car w/ gas and i said yes, just a few hours ago. he told me the code has been 'cleared" and to come back if the check engine light comes back on. i then went to an auto parts store and purchased and installed a brand new battery. the car still didn't seem to drive at its 100% capability and sometimes almost stalling out. a day or two later, the check engine light comes back on again and i return to riata ford. they perform a full diagnostic and inform me that the purge valve is not working properly, causing my fuel tank to collapse w/ fuel pump damage. i was quoted a $2,000 repair cost. i know that ford has issued a recall on the same exact part for their fusion models as well as mercury milans. there is also a florida class act lawsuit in progress for the same exact car problem. please advise what options i may have. thank you in advance for your time.

My 75 year old mother in law was driving this car (her car) on 4/4/17 in bellmead, texas. she was hit at about 40 mph in the front passenger side quarter panel/wheel area by a 1998 honda sedan. she was driving on a paved feeder road in clear sun shiny weather. the car was a total loss due to the axel breaking and the air bag did not deploy. she hit her head in the accident which resulted in her death a week later due to a stroke caused by a left hemorrhagic stroke (brain bleed). i can provide the police report and photos via personal email not through this public forum.

We have had the tcm replace one, the cluthes replaced twice and the shuttering, non shifting, shfting when not supposed to are still happening. after multiple visits to two ford dealers, ford is unable to fix these dangerous problems.my wife was on the freeway traveling at 70mph when the car suddenly died, no power. lucky it was very early in the morning and there was no traffic. under normal driving conditions, my wife may have been severely injured or worse. these 2011 - current year ford focus and fiesta are a danger on our roads, ford must be made to recall these death traps.

This happens consistently, from a stop when the car is accelerating theres a very distinct stuttering where the car feels like its bucking or moving back and forth as if it can't get into gear. occasionally this will make it feel like the car is about to stall. we've had the car in the shop for service for this exact issue 3 times (about to be a 4th). we were most recently in lincoln city, oregon and trying to merge into traffic from a dead stop, pressing on the accelerator made the car lurch and didn't offer us the ability to merge smoothly, instead we were unsure if we were going to stall out or if the gear would catch.

In motion rear brake lights sometimes do not work. in motion . trunk unlatches unintentionally forcing myself to stop and pull over and close the trunk lid.in both situations the vehicle has warning that correctly warns of the occurring error. on more than 3 occasions recently in march of 2017.

While driving on a main thoroughfare at 50mph my 2013 ford focus engine shutdown. i coasted to the side of the road. luckily this did not cause an accident because no other vehicles were on the road. when i took the vehicle to the car shop i was notified the electrical wires had frayed, killing the engine, and was a known issue. there is a bulletin on 2013 ford focus documenting this problem (tsb 15-0036). service representative repaired the harness at throttle body.

Over the past 1 + years my radio would randomly make a hissing and cracking sound followed by a loud pop and stop working. both the radio and blue tooth capabilities were disabled. restarting the car would solve the problem. i have tried several times to update the sync/radio, but have not been successful. as per the ford sync web site, i used well above the minimums storage (2gb) and had a properly formatted usb device, but the vehicle would not recognize the device for an update. yesterday the radio completely stopped working and would continue to hiss and crack, even with the car turned off and keys out of the ignition. i have tried to reset the radio, but it is still not functioning and have no blue tooth capability.

My teenage son was operating the vehicle at relatively low speed (below 20mph) in stop and go traffic in a busy city shopping area, the steering suddenly locked and was very difficult to maneuver left or right. he was able to pull the car off the road into a parking lot with tremendous effort. when trying to turn the wheel left or right the car seemed to lock or grab at the wheel and made an awful screeching sound. he said that several warnings flashed on the message center but he did not catch them as he was trying to get out of traffic safely. once he came to a stop, he noticed that the orange "i" in a box remained lit while the car was running. i went to pick him up and verified the locked steering, noise, and warning light. we left the car overnight and researched potential problems before having it towed to a mechanic. i came across several forums and complaints that sounded very similar to my car's issues. many of these cars had worked after turning off the vehicle and restarting. so the next day i went and started the car with no issues and had no warning lights or indicators. however, as i pulled out the steering was still very tight and jerky but i was able to man-handle the car enough to make it to a local dealer. no warning lights ever came on this time. i was informed that i must replace the power steering control module and have it reprogrammed to determine if this is the only problem at a cost of approximately $450. i have authorized this repair. the dealer said that after this repair, i may also need to replace the steering gear and have the car aligned at an additional cost of approximately $1500. my car is at 89,700 miles.

"takata recall": about one month ago the horn started working intermittently before ceasing to work at all. it will not work where the car is parked or in drive. i bought the car less than a year ago. in general it has had other issues with the electronics in the car, anything having to do with the media system (auxiliary, usb, sync audio, etc have all stopped working) since i bought it in june 2016. i cannot obviously honk the horn while driving and communicate effectively with other drivers on the road. the car has ~53000 miles.

I purchased a ford focus in 2013 and currently have 28,300 miles on this vehicle. this car has been well maintained and is driven solely by me. however, recently i had a major mechanical problem that could very easily be fatal for any driver. the power steering completely failed and locked up the steering while i was driving. luckily for me i was within 10 feet of my driveway going about three miles per hour. i had to have the car towed to the ford dealer where they wanted over two thousand dollars to repair the power steering. if anyone is driving this car on the highway and this problem occurs, i believe the probability of a serious accident or fatality would be very high. i was told by the ford dealership that the power steering is electronic so when it goes, it becomes unsteerable. alarmingly, when speaking with dealership and the ford area regional manager they did not regard this as a serious problem. in fact, they did not believe this was a defect as it was not covered under warrantee. i asked if this was not defective, how could this occur at 28,300 miles? the dealership told me this could happen if it was hit but admitted there was no evidence of this. i can assure you that this car has not even run over a pot hole. since no one is taking this seriously, i need to document this problem as one that can cause a serious accident if not recalled or corrected by ford motor company. this is a much more severe problem than the auto problem a few years back where cars were accidentally running people over when starting . this is a very serious problem that needs to be addressed as soon as possible. imagine your family driving on a highway at sixty miles an hour and this problem happens, i believe more people should be aware of this possibility before they purchase this vehicle. i for one would have never purchased mine!

Complete and unexpected loss of power steering (error message: power steering fault). extremely hard to turn wheel. vehicle had to be towed for repair. less than 30,000 miles.

Tl* the contact owns a 2013 ford focus. when one of the front tires became flat, the contact noticed that the front wheel lug nuts were swollen and unable to be removed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 56,000.

Previous transmission recall work done and still having the same issue

I took my car to the ford dealership due to check engine light being on. they replaced my clutch under the warranty but said there was a problem with the purge valve which is causing the car to stall and have a rough idle. ford is stating this is not covered under warranty. after doing research it appears there is a known issue with this part. there was a recall on this part in 2015 and appears there was or is a class action lawsuit for this problem. yesterday my wife was driving on the highway and the car stalled and shut down. the power steering and brakes and gas pedals would not work. then the car would not start back up. i feel this should be covered under the warranty since this appears to be a known issue as well as a recall was done for the same thing 2 years ago. ford doesnt seem to be willing to help other then charge me $2,000 to fix their problem.

Tl* the contact owns a 2013 ford focus. when the accelerator pedal was depressed at 25 mph, the vehicle failed to respond and the check engine warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 70,000.

Steering rack and pinion control module is prone to failing and when this does fail the car cannot turn and this is a huge hazard to the driver and everyone on the road.

I'm currently experiencing issues with the shifting of gears. it feels like a mild case of whiplash when it happens. sometimes i start to accelerate and the car doesn't go it bucks slightly and sometimes just doesn't accelerate at the speed it should and it scares me in heavy traffic. on the highway i will feel loss of power which shows the rpms rapidly going up and down during these episodes. going to a local ford dealership to see what's going on. many websites with people complaining of transmission problems having them replaced more than once. i'm not a very happy camper and i've been a ford owner my whole life.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) for the door latch, but the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The power steering assist indicator had been coming on and off a different intervals. when i would come on the steering wheel would lock up and go into manual mode and would have to me muscled while driving until the indicator when off. most of the time this would happen on the highway. the last time this happened was on a street in a densely populated suburb neighborhood. the indicator came on and the vehicle went into manual mode and crashed into a neighbors car. fortunately enough no one was in the vehicle but both cars were damaged. the driver side rear quarter panel of the neighbors' car the drivers side door and quarter the tie outer tie-rod is severely damaged.

On way to work,streets, check engine light came on again, took to ford dealership. called me back told me the fuel tank, purge valve, charcoal canister,fuel pump, and nozzle for fuel tank had to be replaced. called warranty and they stated quite a few people had same issue with same make and model/year. thankful had extended warranty, but a whole fuel system, this seems like a defect, not the norm.

Clutch in transmission was replaced 3 times by ford dealerships under the 36k mile warranty. car still has the same shuttering and jerking transmission while accelerating problem it originally had.

Power steering assist failure - the steering wheel became stiff making the car very difficult to steer. this is a known problem across many different ford models, and they have recalled certain models due to this issue, however they have not issued a recall for 2013 ford focus. a quick internet search shows this is a common problem for 2013 ford focus, so why no recall?

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (harper motors, 4800 n us highway 101, eureka, ca 95503, (707) 443-7311) did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2013 ford focus. while attempting to start the vehicle, the contact heard a clicking noise but the vehicle failed to start. the contact had the battery checked and found no issues. the vehicle was towed to an independent mechanic who diagnosed that the tcm needed to be replaced and stated that the vehicle needed to be taken to a ford dealer. the vehicle was then towed to the ray price dealer in mt pocono, ford (2971 pa-940, mt pocono, pa 18344 (570) 839-1111) where it was diagnosed that the pins and latch fractured and the tcm needed to be replaced. the contact stated that the vehicle was previously repaired for the failure, but the failure recurred. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 90,124.

The powershift transmission is junk. this car has left my daughter on the side of the road several times. there is a class action lawsuit against ford for this problem. unfortunately it protects the first owner more than the used car owner. the care will not go into gear at all or only in first. the check engine light comes on for overheating. since we have had the car it has been in the shop 3 times and we have had the clutch replaced and the previous owner had the same thing happen, which we didn't know until we bought the car and it started having problems.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving about 60 mph, the trunk opened independently. the dealer was contacted at phone number: 323-838-6920 and stated that a diagnostic testing needed to be performed. the manufacturer was made aware of the failure and advised the contact to go to the dealer for the diagnostic testing. the failure mileage was approximately 55,000. the vin was not provided.

Horn began intermittently failing, when double locking the car the horn chirp would either not sound or would sound but quietly as if it was dying. the same thing occurred when trying to engage the horn by depressing the center of the steering wheel. sometimes it worked others it didn't and sometimes it sounded faint and cut off early. after about a month the horn stopped working entirely. when trying to engage the horn from the steering wheel i hear a click like a micro switch engaging but no sound. my horn will not sound whether i am parked and stationary or while driving on the freeway or city streets, all i hear it the sound of a micro switch click. i am currently at the ford dealership and the little metal connectors for the horn are corroded and after cleaning them off the horn works fine again. due to the location of the horn i have to pay quite a bit for this and discovered it is a known and common problem.

This car has been in the shop for 6 times and we are currently waiting on parts to fix it for the 7th time for the trans shuddering problem. it always happens when you are trying to take off form a stop. ford has redesigned these parts atleast 4 time, even has reprogramed or flashed the computer. they have even replaced the control module in this car. they extended the warranty but when you are waiting for the part to arrive, which is 6 to 8 weeks, the miles go up. so that warranty is just giving ford a golden parachute, so most of these cars we be over the miles and then it will be our problem. there needs to be a national recall on these cars or ford should have to give us our money back and they can keep these cars!! *bf

Ford focus 2013 se - while driving (in motion), driver's side door unlatched and swung open, and would not close, horn stopped working, interior displays and lights flickered, when pulled over, car would not start. if we were on a highway it would have been tremendously dangerous. later car did start, but door would not latch, radio was reset, hazards would turn on and off at random. door latch and horn would not work after this event. shortly prior to this issue, horn started working at random, wipers would not turn off. when inspected, advised battery was bad and had corroded negative wire to battery. one week after replaced, this event occurred. clutch in vehicle also jitters when increasing speed from full stop, allegedly corrected at ford dealership after recall (2 years ago). per research this issue is being caused by a faulty clutch interfering with electrical system.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the pennsky ford dealer was contacted and confirmed that the parts were not available for the recall remedy due to the limited number of parts received by the manufacturer. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Car won't start after refueling.... takes several attempts to crank before barely firing up, random rough idle and rpms will drop and the car will stall for no reason. all problems with idle will come and go, it will run fine for a bit, then the idle problem will come back. the problem cranking the ca rafter putting gas in is every time i get gas.

This vehicle exhibits transmission problems while stationary and in motion. the car has had transmission service at four ford service centers for seven visits. while moving, the car has lost power, failed or missed shifts, shut down the vehicle at highway speeds and shown various dash warnings concerning transmission issues such as overheating. while stationary, the car sometimes does not start, will not go into park or displays warnings that the transmission is not ready. incidents have happened at all speeds and from a stopped position. there have been hundreds of incidence since purchasing the car. the last event was 7/13/17 and the car would not move at all.

There is a group of electrical cables in the trunk of the vehicle on the passenger side that controls all the lights that are attached to the trunk lid. this includes the brake lights. when opening and closing the trunk, this group of cables rubs up against a metal bar. eventually this can cause the electrical cables to lose their protective tape and possibly cut the cables, leading to a complete loss of brake lights, reverse lights, and turn signal lights. additional details can be found at the following link. http://www.focusfanatics.com/forum/mk3-focus/312776-sedan-owners-watch-potential-wire-failure-trunk.html i have contacted my local ford dealer, but they did not seem to care. they have made obtaining appointments to fix other recalls extremely difficult and it almost seems like they wish to ignore nhtsa recalls instead of making vehicles safe.

While driving a loud static and popping noise started happening coming from the speakers. it startled me and i had to pull over on the highway because it was so loud and hurt my ears and my child's ears. when i pulled over i pushed the button to turn off the radio but the noise kept on going. i then turned the car off and it was still making the loud noises. we got out the car because it was very loud and over whelming and waited until it stopped. when we got back in and i started the car up the radio seem to be fine. i was wrong. it happen again this time i turned the car off and had to open the door and when i started it back up it was fine. the radio kept doing this and the loud noises are very scary and could cause some one to be startled while driving and cause an accident or for those of us that may have someone with a disability like autism that loud noises can have a negative affect / reaction on is not healthy. there are several videos on the internet that will show this is happening to several people and ford isn't doing anything but forcing us to pay to have the whole head unit replaced and we cant afford that. they should consider this a safety issue as loud as the static and popping gets plus it keeps going even after the car is off. i called the dealership and the place where i got my car to see what can be done and they say i have to pay for it to be replaced and i dont have money to pay for the diagnostic and deductible to have it fixed.

The transmission would not go into gear while i was in dangerous traffic. the transmission stopped functioning with no warning whatsoever. it scares me to know this could happen at any time, during any driving condition. yet it is what i own. i thought the car had an automatic transmission when i purchased it. i was wrong it is an automated manual. this occurred around 32k mileage. the dealer fixed it, but would refused a repair receipt when requested. i was lucky i was on a city street when the incident occurred. had i known, i would never have purchased with my labor.

Car was in motion in rush hour highway traffic at speed of 55 mph when engine went to neutral revving and would not move. almost rear ended because of this. car would show drive on the lcd panel but be in park. you could not move the shifter either. i had just left (5 minutes) an authorized ford service dealer after having my car towed there from a previous occurrence and explained to the service people the exact issue as above but they said there was no issue and said my focus was fine well obviously it is not and my understanding is that this has been a common complaint for this engine. to be driving at highway speeds and your coming to a stop is very dangerous thankfully i or my family was not harmed just mentally shaken. please investigate this issue as it looks as if ford is ignoring the problem. thank you. *tr

On the evening of sept. 8, 2016 while driving straight on lee jackson memorial highway in fairfax, va at about 45 miles per hour, power steering failed with no warning. power assist cut out and a warning indicator came on. this resulted in an immediate challenge to maintain control of the vehicle. i was fortunate an accident did not occur given the immediate, dramatic increase in physical effort required to steer. i was able to safely return home that evening with difficulty, and i brought the car to ted britt ford the following morning. i was told that a control module had failed, but since it was integral to the steering "gear" the entire steering system needs to be replaced at a cost of $1,600. i understand that there is a recall on recent fords with steering problems, but my model, year, and issue are not covered. this is clearly a widespread safety issue. had a smaller adult or a child been driving, this event could have had a very bad end.

Tl* the contact owns a 2013 ford focus. while driving approximately 65 mph, the fuel gauge displayed a quarter of a tank. the contact proceeded to a fuel station and the vehicle stalled. the contact had to push the vehicle to the fuel station for fuel. the vehicle was restarted and driven home. the following day, the dealer diagnosed that the deformed fuel tank needed replacement. the failure recurred once. the manufacturer was informed of the failure. the vehicle was not repaired. the approximate failure mileage was 91,000.

One dec 24 2015 driving down the freeway my car had full loss of steering, the engine light came on, the pedals stopped working and i nearly crashed the car. after pulling off the freeway i turned the car off and it would not start back up. moments later i could start the car, i ran a vehicle health report to prove to ford that something had happened. i then drove my car which was stuck in 1st gear to my destination. the steering was very heavy, the pedals were not working well at all. after leaving it parked for 30 minutes i turned the car on and the check engine illuminated, but the problems had cleared. this feature is very deceiving, as some may assume the car is now safe. i took the car in for repair, and they simply reprogrammed the car. i continue to this day to have transmission issues, and have had the clutch only replaced one time dispite bringing it to them constantly for repair. in january of this year my cars clutch and transmission failed, the car seemed to make a loud acceleration noise and then become forced into 1st gear. this made steering heavy or hard, & the pedals not work with the usual weight on them. i drove my car to ford like this, stuck in 1st to show them finally that the whole time i knew something was wrong. my various other complaints of this vehicle include regular acceleration between 1st and 2nd gear, there is the standard shudder. in addition, my visiting family became stuck in the back seat with indoor latches not working - the child locks were off. i feel as though i was sold a "dud" car & that the salesperson lied to me about the transmission. if i had known it was an "electronically controlled manual car" i would not have purchased it. now i can't get my car appraised, no dealer is willing to buy this car form me. kbb states my current value is at around $9000 and 12 months ago i paid $16000, close to $17000 including financing

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (locks/latches/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

I have heard there is a recall on the door latch on the back door. i have heard nothing from the company i bought the car from.

Tl* the contact owns a 2013 ford focus. while driving 40 mph, the vehicle lost power. in addition, the accelerator pedal was depressed, but the vehicle jerked and hesitated before accelerating. the check engine warning indicator illuminated. the vehicle was taken to a dealer on numerous occasions where it was diagnosed that the clutch needed to be replaced. the vehicle was replaced on numerous occasions; however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was 30,000.

I did a complaint before on my door latch driver side malfunctioned and won't stay closed. i am doing another complaint because now the passenger door latch has malfunctioned. this vehicle is a 2013 and the door latches should not be malfunction this way . i had to pay out of my pocket to repair the first one now the second is damaged. i need the dealership to fix this problem as nobody contacted me to fix my problem the first time. at this point i am against ford now and will not buy or recommend anyone i come i contact with to buy the ford brand ever again. my name is lee [xxx] my phone number is [xxx] my email is [xxx] i own a 2013 ford focus and had many unsafe problems occur. two door latches malfunction door will not stay closed. fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. when is enough enough with this vehicle. worst investment i have made in my life. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Cause: unknown. driving down the highway at a normal speed, with no known debris or bumps in the road, i heard a loud pop. suddenly, my rear window started caving in, crumbling from the top-middle of it, breaking off gradually from there. i was driving safely (no swerving, no collisions), and later inspection found no foreign objects that could've caused the window to shatter.

Tl* the contact owns a 2013 ford focus. when the accelerator pedal was depressed, the vehicle hesitated or jerked before accelerating. it was diagnosed that the clutch and seals needed to be replaced. the vehicle was repaired on numerous occasions, but the failure persisted. the manufacturer was made aware of the failure. the failure mileage was approximately 19,366.

The windshield wiper motor on the driver side stop working in mid wipe. this motor has been replaced 3 times under warranty.

I was trying to trade in my car and when i came outside to start it up it wouldn't do anything and the car was towed to the nearest dealership. in addition, i have always experienced idoling and jerking when taking off which seems like transmission problems because i have had experience with that issue. currently still have the same issues jerking and idoling when taking off. when my car experienced the electric problem was in 2015 and it had about 30 to 40,000 miles on it but the jerking and idoling have always occurred and i checked the recall before and they told me there wasn't a recall.

My wife and i were out for the day, stopped to have lunch. when she got out and shut the door it would not latch, the latch had broken inside and wouldn't stay shut. had to tie the door shut to get it home. very dangerous situation, luckily it happened when we were stopped and didn't come open when we were in motion.

The automatic transmission slips when shifting gears, most noticeably the lower gears but it has happened with higher gears on occasion. the automatic transmission also "spudders" or "chugs" when acceleration is applied, and does not matter how aggressively or gently the acceleration is applied, it still struggles, sometimes hesitating, or sometimes "chugging," then usually slams violently into gear. these occurances are ongoing and are most prevalent when accelerating from a stop or from slow speeds.

Tl* the contact owns a 2013 ford focus. after starting the vehicle, the power steering seized and the power steering warning indicator illuminated. the steering wheel was not functional and the vehicle could not reverse properly. after restarting the vehicle several times, the power steering regained function and the vehicle was taken to the dealer. the mechanic stated that the vehicle's model type was known to experience power steering failure. the failure mileage was 16,000.

Passenger side rear door opened while vehicle was underway and leaving my driveway. will not close or latch. latch moves smoothly by hand, but does dot catch and latch against frame mounted piece, nor does it move when door handle is operated.

I was driving on the highway going about 60mph when the car felt like it stopped accelerating. it felt as though the car was put in neutral. the car's prndl also began indicating that the car was in reverse when it was not. the car's screen then indicated that the transmission was faulty and needed to be serviced. i bought this car used from a dealership about two weeks ago.

Tl* the contact owns a 2013 ford focus. while driving approximately 10 to 35 mph, the vehicle lost power and would not accelerate when the accelerator pedal was depressed. in addition, the check engine light illuminated. the failure recurred numerous times. the vehicle was driven to a mechanic who diagnosed that the transmission module and clutch sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the issue. the approximate failure mileage was 100,400.

Tl* the contact owns a 2013 ford focus. while driving, the driver's side door failed to latch shut. the door ajar light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was 39,000.

Moon-roof exploded outward from fully closed position, traveling on i-5 n, 4:42pm sat 8/20/16 at dupont wa. glass exploded outward and glass debris was witnessed exiting out and away from the roof through the rear view mirror. there were no vehicles in front that could have caused any road debris to cause an impact or chip or ding.

Tl* the contact owns a 2013 ford focus. while driving various speeds, the driver's door opened independently and the door ajar warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 116,090. the vin was not available.

Rear door latch and locking system fails to latch or lock doors. safety issue and cannot be driven due to doors not latching shut rear doors flying open.

Driver side front door latch failed, causing door to not stay closed. full range of motion of door is not hampered; door can be closed fully, however door opens with no effort, even when lock is enabled.

I parked the car and removed some belongings from the back seat, tried to shut the door and lock the car when i noticed the car was not locking due a door being ajar. the back passenger door latch would not latch shut, i tried to manually engage and disengage the child lock in addition to locking and unlocking the car several times while the door was being held shut and also open. the door has to be held shut with a rope tied to the headrest. the recall that ford has out about the back door latch does not involve my vin so i can't get an answer about it from them.

Tl* the contact owns a 2013 ford focus. the contact stated that the rear passenger door failed to latch. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 13v085000 (latches, locks, linkages). the manufacturer was not notified of the failure. the approximate failure mileage was 57,580.

My vehicle has 67k miles and was purchased certified pre-owned four months ago. on wednesday 8/17/16 i filled my tank, and when i tried to start the ignition right after fueling, the car sputtered but would not turn on. after a few more tries the car turned on and i was able to drive and turn the car on and off with no problem. the following day i was driving on a surface street, and when the car came to a stop at a red light it completely shut off even though my gas gauge still showed fuel in the tank. i had the car towed to a ford dealership, and they informed me that the purge valve, was stuck in the open position causing my fuel pump to deliver too much fuel to the engine, and created a vacuum pressure so strong that it warped my tank and damaged my fuel pump and fuel sensor, making my sensor think there was more gas in the tank than there really was. they informed me that i would need a new purge valve, a new evaporator canister, a new fuel tank and fuel pump, totaling $2100 and which was not covered under warranty because emissions components are only covered for 2 years or 25k miles through ford. the purge valve malfunction is a known problem in 2012 and 2013 ford focuses yet a recall has not been issued by ford, and customers are having to pay for the expensive repairs out of pocket for defective engine component that was not damaged by the drivers. can someone at the nhtsa please research the vapor canister purge solenoid malfunction on 2012-2013 ford focus? having the purge valve stuck in the open position can collapse the fuel tank causing catastrophic engine failure with little to no warning and could potentially lead to accident and injury if the failure occurs on the highway or in traffic. ford technicians are aware of this issue but since no recall has been released, they can only say to the customers "bad luck, you gotta fix it".

Tl* the contact owns a 2013 ford focus. when the accelerator pedal was depressed, the vehicle hesitated to accelerate, surged forward, and the transmission warning indicator illuminated. the vehicle was taken to the dealer where it was serviced per nhtsa campaign number: 15v813000 (electrical system); however, the failure recurred two additional times. the manufacturer was notified of the failure. the failure mileage was unknown.

Takata recall: while i was driving straight on the highway, my steering wheel stopped responding. it just stiffed up and i had little control of it and it was very hard to make turns. also i noticed some type of malfunction message on the lcd display saying something about the steering wheel stopped working, switching to assist mode, and to take it in for service. i took it to the ford dealer the next day and they said i needed a whole new steering rack, but from reading the same problem that other users of the ford focus 2013 experienced and from my repair invoice, i suspect it has something to do with the (electric power-assisted steering) epas

Door won't latch. the driver door latch is broken. the door will not stay closed. there is a recall from ford about the latch. i cannot find the recall number, but here is a link to a media report from ford. https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.pdf however, they state that they will not repair my car because i live in tennessee which is not one of the states listed on the recall. only certain states "with higher ambient temperatures and solar loading" are on the recall list. oregon and washington are on this list. are those states really hotter than tennessee?

Driver's door won't latch. had to drive to dealer while holding door closed. opened while making turn, door almost hit car in opposite direction waiting for light.

Door latch assembly broke and will not latch or engage to keep door closed. was stationary sitting in the parking lot for approximately 9 hours. temp outside that day was 99 f. opened the door to place my work bag in back seat and door would not close (or latch) after. active recall for the same type of car describing same problem, however my car is not involved yet.

Passenger door latch broke door flew open while driving in parking lot. now it will not close.

The driver door opened when the latch failed. took to ford dealer and they acknowledged they have had problems with the latches failing. the vehicle was parked i unlocked with electronic key and the door then failed to latch shut

After entering car, the driver front door would not latch. there was no prior indication of any malfunction with the door latch. driver door required to be bungee corded in order to drive vehicle to ford dealership. the door latch was replaced by ford at a cost on $697.00 to owner.

I purchased my 2013 ford focus se brand new in june of 2013. i noticed the shuddering during acceleration immediately and mentioned it to someone at the dealership. i was told this was normal for it being brand new and that it would stop after awhile. we are now over 3 years later and it has not stopped. someone finally convinced me to take it in. i've had several people that have been in my vehicle and can't believe that it does this and tell me that it is absolutely not normal. i took my car into the dealership a couple months ago and they said they reprogrammed something. this did not help. took it back in again today and before even looking at it they are telling me that was i'm describing is normal and gave me a flyer explaining the transmission differences. i couldn't believe they thought i would buy into that. i immediately began researching the issue and am now finding out this is widespread. i'm beyond pissed. i was also involved in an accident on 11/13/14 in this vehicle where i hit the breaks and my car wouldn't stop right away so i rear ended someone. i just assumed i did something wrong but i couldn't believe that it wouldn't stop. i had plenty of room. the wheels did not lock up. the sensation i felt in the vehicle when i hit the breaks is hard to explain. it was as if i was pumping on the breaks as opposed to what i did, which was to put my foot all the way down full force.

I own a 2013 ford focus. the dealer replaced tcm module and updates as needed due to recall. my car has 60k miles and every since dealer completed work, my steering wheel will not turn once you first crank the car. after it idles for awhile, i can drive off. as of this morning, my "steering assist default service required" sensor is on, and my steering will not turn at all. there is also a clicking noise, like a blinker, that will not stop even if keys are out of ignition.

Tl* the contact owns a 2013 ford focus. the contact stated that the transmission overheated and the "pull over" warning indicator illuminated. in addition, the vehicle hesitated and stalled. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed an unknown software update. the vehicle was repaired; however, the failure recurred. the failure recurred on approximately four other occasions and was taken back to the dealer where the transmission was reprogrammed, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was approximately 22,000. updated 09/20/16*lj *tr

Nov 2015, excessive transmission shudder on take off. customer satisfaction program 14m01, 14m02. software update program 15b22. transmission control module electrical circuit failures (clutch replaced, tcm updated). june 2016, excessive transmission on take off, service engine light remained on, would not start-had to turn key several times before start. software update 15b22: customer satisfaction program 14m02, tcm replaced, tcm-pcm reprogram june 2016, unacceptable from ford corporation. i asked service department if tcm had revisions to to correct problem, they did not know. so if replacing with same defective tcm this will be an ongoing problem. was recommended to sell/trade car before 150.000 mile deadline on warranty. i have tried to trade in but no dealer wants because of known tcm ongoing problem. next failure i will have it repossessed and let ford corporate deal with it. very unsafe to drive in my opinion with this ongoing tcm problem. worst case scenario if tcm fails , vehicle will shut down completely and you have a ford road side assistance number to call. comforting ! unacceptable ford corporation. i do not to appreciate ford risking my families life for a problem they will not fix.

The driver's side seat belt will not release properly. problem is intermittent and a real concern should one be in an accident!!

The door latch system went out while i was driving about 5 mph and made a turn into a parking spot and my vehicle door flew open almost causing me to have an accident. i know that this issue is effecting other ford vehicles but the dealership will only repair this if i pay out of pocket. vehicle is currently at the dealership due to the safety factor of door not latching.

I have the car parked in my driveway when i went to drive it gives me the message "steering assist fault service required". the steering wheel is extremely difficult to turn. the car has 48,288 miles which i've only put 12,088 of it. i have only had the car 14 months when this occurred i've contacted the dealer which they stated the extended warranty i requested was never purchased when i told them the warranty paperwork that was given to me was expired before i purchased the car. i am furious with the dealer, and ford. i don't have $1,500 for the repair and without a car i can't get to work. now i have to worry of having it repossessed because i can't make the car payment.

The driver door won't stay closed. i have to hold the car shut while driving and it's very unsafe. i was told by yucca valley ford the repair is around 500$. this car is still new and shouldn't have this safety concern at this time.

Tl* the contact owns a 2013 ford focus. while driving 45 mph, the front driver's door swung open independently. the door ajar warning light illuminated prior to the failure. the failure occurred constantly. the vehicle was taken to the dealer where it was diagnosed that the door latch failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not provided. the failure mileage was 41,000.

Tl* the contact owns a 2013 ford focus. while driving approximately 60 mph, the power steering failed and the vehicle became difficult to steer. the contact took the vehicle to the dealer where it was diagnosed that the power steering failed and the steering rack needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and opened a case. the approximate failure mileage was 98,000.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Driving down the road approaching a traffic signal when the steering wheel froze and would not move either left or right. fortunately i was stopped for the signal. i had to think about what i was going to do about holding up traffic. finally i turned the ignition off. i waited approx 10 to 15 seconds. i attempted to start the car and when i started i was able to move the steering wheel. i then proceeded directly to my mechanic very carefully. he told me what he thought the problem was the electronic steering mechanism. i then went directly to the ford dealer, explained my problem and left the car. he contacted me later , said he had to order the part and would let me know when the car was ready to be picked up. the cost? wow. the name of the part was steering gear assembly, reprogram system with the computer. since it was out of warranty, the total cost was $1,972.19.

"takata recall"my 2013 ford focus at 75,000 miles the car (automatic transmission) would shudder when taking off from a stopped position and eventually progressed to rapidly slipping out of acceleration and acting as if the car was in neutral. ford replaced the clutches under warranty, problem solved. at 150,900 the transmission failed and ford reported to me that a $900 modulator should fix the problem and maybe the clutch would again need to replaced. my complaint is that this commuter car is a good car with a faulty widely known transmission problem that will probably not be fixed by replacing expensive parts. ford has stated that it will not help with any of the cost. the dealership that does all the cars maintenance will give 10% off cost. ford motor company should rectify the faulty transmission problem and provide compensation!

Tl* the contact owns a 2013 ford focus. the contact stated that there was an abnormal noise progressing from the transmission and that the gears were difficult to shift and change over. the failure began after a dealer's repair for a manufacturer recall to service the transmission. the contact was included in two manufacturer service campaigns, but was not notified of the transmission clutch shudder / transmission input shaft seal campaign extension and the transmission control module extended campaign coverage. the manufacturer was contacted to determine when they may be able to address the two service campaigns pertaining to the transmission failure. the recall information was not provided. the failure mileage was not available.

Stopped at a stop sign and then when i had to accelerate to turn onto a highway, it would not accelerate. it was stuck in low gear. luckily there was an exit off the highway and i was able to pull over. i was not able to accelerate past 20 mph! restarted my car and it worked fine. but then 5 minutes later same thing, it would not accelerate.

Vehicle shudders when accelerating after a complete stop. i took it to the dealership and they replaced the clutch. i am still having the issue. the shuddering happens everyday.

My family has always had ford's growing up. for the most part i always remember them being reliable and great vehicles. in 2005 i bought a 2003 f-350 with the 6.0 diesel engine. anyone that is familiar with the 6.0 powerstroke knows it was a money pit from the start. it was a poor design from ford. they did nothing to help me out. i eventually spent around 6,000 dollars to fix the engine to make it reliable. a big disappointment in ford. i recently bought a 2013 ford focus and the problems started all over again. to my understanding ford is very aware of the problems with the transmission. another bad design from ford. the problem is a bad oil seal in the transmission that is leaking oil on the dry dual clutches and causing them to slip. they did extend the warranty 100,000 miles. my car has just over 66000 miles on it. they will not cover the fix because it has a salvage title. my argument is the problem is in the defective parts in the transmission it has nothing to do with the light damage it had in the front end to stamp a salvage title on it. of course again ford will do nothing to help me out. another big disappointment in ford.

Transmission shifting erratically, car jerks violently when taking off from a stop. this is a known problem in these dual clutch transmission. this car is unsafe, why else would ford keep extending the warranties on these transmission. these transmissions are not fixable and very unsafe. there are numerous class action lawsuits against ford on these transmissions. why haven't you forced a recall on this before people start dying

Transmission failure. i've had the clutch strum replaced six times, most recently my car experienced a transmission electrical and actual failure without warning. i was unable to move on a highway bridge. it has been having shifting issues since i got it and makes a noise and stutters, usually between first and second gear but also in other instances. this has been an ongoing issue.

Car feels like it slips into neutral while driving and engine revs. jerks forward when going back into gear. had it to dealer 2x in 2 weeks. they say they can't find anything wrong. get the car back and does it again. have contacted ford and they tell me to contact service mgr at the dealer. car feels dangerous to drive. happens on the hwy and street driving. is random. bought the car brand new

My 2013 ford focus has the same transmission and therefore the same issues that are covered by ford's customer satisfaction program 14m01 but for some inexplicable reason my vehicle was omitted from the program. the technician at the dealer informed me that the issue was the same. the issue is an engineering problem with the transmission not a manufacturing issue. to exclude selected vehicles due to manufacturing dates or locations should not apply. the application of the issue should be associated with the transmission and vehicle year. the vehicle has been in the shop 4 times since i purchased it new 4 years ago. the symptoms are severe transmission slippage and violent shuddering while accelerating from a stop. each repair has corrected the problem for a very short duration. although this has not resulted in a crash yet, i am not certain that it is not a safety issue if the vehicles transmission was to fail to accelerate while turning across lanes of traffic.

2013 ford focus power steering totally went out while pulling into a parking space. car would still steer but took a tremendous physical effort. dealer diagnosed with a faulty steering epas. ford has recalled other models for this exact issue, but not the focus.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission began shifting incorrectly until finally losing all power leaving me stranded in the passing lane going uphill on a major highway. problem still persisted after the ford dealer reprogrammed the transmission. replacement of transmission control module still has not fixed the issue and the dealer currently doesn't know what the problem is as they hold onto the car for further testing. i've also had the power steering fail on me twice.

Tl* the contact owns a 2013 ford focus. while driving low speeds, the steering wheel seized and the brake system warning indicator illuminated. the vehicle was able to be restarted and operated correctly. the failure occurred several times. the vehicle was taken to a dealer where it was diagnosed that the electric steering motor burned out and needed replacement. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 92,300. *cn

About 1 am this morning i left work and started down the highway with the gas gauge reading 44 miles to empty. since it was rather late i decided to go home and just get gas in the morning but about halfway home it it dropped all the way from 44 down to 17 and then about a mile later ran out of gas. this was an issue but not the one i'm overly concerned about right now. i placed on my hazards and tried to flag down some help to get to the gas station i had to leave the car parked in a curve and though i was off the road it wasn't by much so i left the hazards on. when i came back roughly an hour and a half later the battery was completely dead. i got gas into the car and got the battery jumped and then started the vehicle with one major issue the instrument panel had gone completely dark so there was no way of telling how fast i was going nor could i see how much fuel was in the tank or engine temperature. the other issue was the turn signals also stopped working. today i checked all the fuses and when i pulled out the one for the instrument panel it was absolutely fine but when i put it back in everything came back to life like there wasn't a problem about an hour and a half later in heavy traffic it all went dark again so i was unable to use my turn signal or tell how fast i was going. once again i just pulled out the same fuse and push it back in and everything was fine. this just seems like it could be a real dangerous issue and as i read online this car seems to have a plethora of them also the issue with not getting an accurate reading of how much gas is in your tank is also a problem. the gentleman from the store who helped me put gas in the car and jump it said he has the exact same model for his wife and that he was told when she ran out of gas it was because the plastic tank melted and change shapes allowing inaccurate reading of the amount of fuel left

I have an extended warranty on my vehicle, 2013 ford focus. i have contacted various dealers in my local area, who have given me various excuses to not fix my transmission which is covered by the extended warranty. i contacted the ford customer relationship department, and they are advising me that it is up to the dealership to fix or not fix the problem. they have absolutely refused to assist me in getting this fixed or getting a rental vehicle to allow for transportation during the time that my car is getting serviced. the transmission is becoming a safety issue. i have a young daughter and her safety is my primary concern. the transmission has started to shudder and stall while driving. i am concerned that this will be an accident waiting to happen without the help of getting this repaired in a timely manner. this has been an ongoing issue since august. i had a dealership in las vegas (team ford) inform me in august and i was told that the issue was not necessary and didn't need to be repaired. i have received less than subpar service from ford motor company and the dealerships in my area.

Tl* the contact owns a 2013 ford focus. while driving 20 mph in an ice storm, the brake pedal was depressed, but failed to respond without warning. as a result the contact crashed into the median and another vehicle. a police report was not filed and no injuries were sustained. the vehicle was towed to a dealer, but the cause of the failure was unable to be determined however. the body damage was repaired. the manufacturer was notified of the failure. the failure mileage was 43,000. updated 04/17/17 lj *cn

2013 ford focus. consumer writes in regards to rattling noises and leaking fluids. *ld the consumer stated the vehicle was taken to the repair shop, four times for the same problem. *jb

Power steering will go out. have to turn car off and on to correct the problem. this often happens while driving. the windshield wipers will turn on without the switch being turned on. they will still run even when the car is turned off and the key is out of the ignition. they will not turn on at other times, especially when needed.

Tl* the contact owns a 2013 ford focus. when the contact attempted to lock the door, the door failed to lock. in addition, the door inadvertently opened while driving. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 111,092. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford focus. while driving various speeds, the vehicle stalled without warning. the contact was unable to restart the vehicle for approximately twenty minutes. the dealer was unable to duplicate the failure. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000.

Tl* the contact owns a 2013 ford focus. while driving approximately 75 mph, the vehicle experienced a complete loss of steering. the failure occurred without warning. after the failure occurred, the contact slammed on the brakes and the vehicle was able to be stopped. after the failure, the service power steering warning indicator illuminated. the contact also stated that the failure recurred when making turns. the vehicle was taken to the dealer where it was diagnosed that the electrical power steering control module was defective and needed to be replaced. the vehicle was also brought in for a transmission clutch failure every three to six months. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 65,000. the vin was not included.

Tl* the contact owns a 2013 ford focus. the contact stated that the door ajar warning indicator intermittently illuminated while driving various speeds. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was not disclosed. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to shift gears without warning. the vehicle was towed to the dealer where it was repaired; however, the diagnosis and repair were unknown. in addition, upon purchasing the vehicle, the tire pressure warning indicator illuminated. the technician stated that the indicator would eventually turn off; however, the contact mentioned that the indicator remained illuminated. the vehicle was taken back to the dealer where it was diagnosed that an unknown chip needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 44,000.

Newly purchased 2013 ford focus se.1. initial incident at 23000 miles showing error code on dashboard display with subsequent vehicle stalling (car shutting off). issue similar to alternator or battery failure. 2. now-persistent dashboard alarm light with message: steering assist fault, service required. ford district management informed-no assistance available for repair or buyback or recall. repair estimate couple thousand dollars. vehicle not drivable without repair. electronic power steering locks during drive after start after car is in driving gear preventing turns and driveability. please respond, thank you (new vehicle purchase) less than 40000 miles. *tr

Radio short -- the radio has stopped working and makes a very loud popping sound. it began as one loud pop. if you restarted the car the radio would work. now, even with the radio off, the speakers will make an extremely loud popping sound. it happens randomly, and can happen out of the blue. when it happens it is very sudden, and very loud, loud enough to cause you to slam on the brakes, or immediately jerk the wheel due to fright. the radio makes static without the radio turned on, and even when you are not in the car. there is an active thread online http://www.focusfanatics.com/forum/car-audio-sync-myford-touch-electronics/358625-crackling-radio-problem-my-2012-sel.html that gave me the information i needed to help diagnose and remove the fuse. the loudness of the issue, the randomness, inability to maintain focus on the road is a serious issue. in removing the fuse i now have lost the lock/unlock function of the doors and the ability to use my flashers. i will be going to ford to have the radio head unit removed until i can resolve this with ford. it is a serious safety issue. *tr

Car has been in 4 times for transmission problems.tcm and pcm replaced and reprogrammed.car was bought 4/25/15 and was in shop 4/27/15 and 3 consecutive mondays after with engine lights and jerking..as of 01/01/17 my steering assist went out with no warning in a snow storm.almost wrecked..very disapointed.all probs while driving and in motion.steering assist went out in mid right hand turn and for abt a week wld perodically be functional then harden up steering again. *tr

The ford focus hatchback that i purchased from auffenberg dealer group, 1708 new car drive, o’fallon , illinois on december 13, 2016 constantly jerks when i accelerate. the car does not accelerate properly, as if it is not getting enough gas. (strangely, i did not sense this while test driving the vehicle. during the test drive on december 13, 2016, i did mention to the sales person that i heard a sound coming from the car that sparked my concern but was told he heard nothing. there’s something wrong with the reaction of the wheels on the car when acceleration is slowed. my greatest concern is the car acts as if it will stop in traffic. this can prove dangerous to me and other motorists. no one mentioned or discussed with me on december 13, 2016 these problems although i’ve since seen a paper lacking my signature concerning the same. the car indicate a danger while in motion to me and other motorists.

This vehicle has had major problems with the powershift transmission. over the course of 107000 miles the vehicle has exhibited shudding, lurching and bad shift characteristic and frankly is extremely dangerous. it has had it's clutches cleaned at 37736 miles in oct 2014, replaced at 38396 miles in december 2014, replaced again at 75874 in february 2016 and now in january 2017 at 107,xxx the clutches again need to be replaced. ford is now longer willing to cover the cost even though the vehicle has consistently had issues. this is a major defect and clearly the parts being used are not up to the task. when the clutching start to fail, the car lurches, shudder on acceleration, shift abnormally and has a delayed acceleration which can lead to very dangerous situations. i was recently rear ended while making a left hand turn because the vehicle would not accelerate when i pushed on the pedal (although it doesn't excuse the driver behind me carelessness).

Check engine light came on, took veh to ford dealer, found canister purge valve failed,installed bv6z 9d2890 b, fuel asy, cost $250.00

Steering assist code is coming on and off i lose steering while i'm driving at any speed hwy residential ect. took to dealership they offered to fix for 2 grand but weren't sure if its 100 percent going to fix the steering. so i drive it home the vide has been coming on an off its very unsafe i live in the mountains and its not being considered a safety recall yet, the dealership was unable to duplicate the code so we're unable to diagnose the problem. *tr

Upon pulling out onto highway car shifted into neutral and would not move nearly causing an accident. the car had been in service at ford dealer for transmission problems twice before.

My car has died in power 2 times while driving. once before i knew anything it began to shudder and lurch then while going highway speeds, car dies and check engine light comes on. since i was going so fast and i have no control i almost get hit by a log truck. i get car home take to ford they repair 1401'm and 1402 m. then i get it "fixed". car appears to run properly until i am driving on interstate at the speed of 70. no check engine light appears and my car [xxx] to lurch and shudder again and all of a sudden power dies and i cannot control vehicle. i almost get hit by a semi truck. i am 3 mins from home. i pull to side finally and sit. try to start and car will not start. check engine light comes on in both instances after it occurs without warning. *tr

Tl* the contact owns a 2013 ford focus. the vehicle was repaired per a recall for the transmission and the computer was reprogrammed. the vehicle received another recall repair regarding the transmission; however, the contact was unable to remember the recall repair. the contact stated that the transmission failed to shift properly without depressing the accelerator pedal with immense force. the contact took the vehicle to the dealer, but was not diagnosed or repaired. the dealer did not indicate a failure. the manufacturer was not made aware of the failure. the vin was unknown. the approximate failure mileage was 68,000.

Transmission transmission transmission the car jerks and the clutch is messed up. i've had nothing but issues with the transmission, clutch, repeated recalls.

I have had nothing but issues with this car since i got it 5 years ago. i was leaving to take my son to a dr appointment. i got about a mile down the road and the service engine now pops up. a loud pop sound came thru my speakers and the radio stopped working. then i started losing rpms and power to my car it wouldn’t go over 10mph. i was able to limp it back home very slowly. i’m not sure what’s going on i’ve replaced the crankshaft/camshaft sensor and purge valve. i’ve had all the recalls fixed on it dealing with the transmission and clutch about 2 years ago. when ford made this car they clearly wasn’t thinking straight. this car is not safe and i’m so glad we made it back home safe my child was terrified. nothing but a money pit and i don’t have a lot of money to keep putting in a car that keeps having the same issues over and over.

Transmission seems to be slipping as if the gears are not catching during certain times of shifting. engine seems to lose compression. mechanic after mechanic seems to have a hard time diagnosing and repairing issues.

Automatic transmission failed after 76,000 miles. transmission would occasionally slip every couple of weeks since initial purchase. a few days before transmission failure the vehicle started to jerk and would have intermittent transmission issues. ultimately the transmission failed while driving and once parked, the vehicle would only start in neutral and the vehicle would not shift to reverse. the vehicle was driven for around 1-2 years and then was maintained in a storage state for 4 years and then was driven for another 1-2 years before the transmission failed at 76,000 miles. these transmissions failing is and reports say that it was a known issue from the start. transmission issues while driving pose a moderate safety concern and could potentially cause an accident on the road in a traffic condition. based on numerous complaints about the transmission issues on this vehicle, ford needs to be held accountable and an official recall needs to be issued for the transmission on the 2013 ford focus! the conditions for this recall should be based on meeting one (not both) of the following: less than 7/10 years, or 100,000/150,000 miles.

Ford transmission problems wont go away!! transmission shutter and poor initial acceleration. the clutch has been replaced twice and tcm twice by ford dealer. after the last tcm replacement in 2016 problems continued and i was turned away by ford dealerships because no engine light came on. now that finally a check engine light came on u0101, p07a3, i am now over 100, 000 miles the clutch is no longer covered under warranty but the tcm is. i have had several incidents where the car lost all acceleration abilities while driving on a busy highway or simply fail to accelerate and a traffic light causing major delays for anyone around me. it has been a saftey concern for years due to the unpredictability of the transmission intermittently not allowing acceleration.

Vehicle shuddering on acceleration. at an intersection/full stop car would sputter when trying to accelerate through the intersection. at cruising speeds, rpm's would suddenly accelerate.

I have seen many videos on you tube on what could of been wrong and they all had the same problem which was the steering rack and pinion very expensive and unsafe fix my child was in the car while we was driving when mine broke only 28 days after i bought the car not very happy

Tl the contact owns a 2013 ford focus. the contact stated while driving 70 mph, the transmission overheating warning light was illuminated. the contact pulled over and parked the vehicle on the side of the road. the contact waited for five minutes before restarting the vehicle, and continued driving to her destination. the vehicle was taken to larry h. miller super ford (1340 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed with needing the clutch to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was 97,232.

When i go around curves it’s jerky and hard to get to turn. could be dangerous and i’ve seen a lot of complaints about it.

The steering locks up while driving and is very hard to turn. there is no light or code. it’s very unsafe especially on the highway. if there is an accident ford will be hearing from our lawyers. this should’ve have been recalled along with the other models and years that had the same electric power steering problems.

The car isn’t drivable. when i start it it makes clicking noise and hard to start. if driving it, it doesn’t give any gas or go over 20 miles. it sometimes shut off and sometimes have a hard time driving foward. codes p0087, p0783, p2872, comes up on a diagnostic. that’s driving on a street and can’t drive on highway anymore.

Got in my car to go work started down road and the ada's it showed up on my dash that it was the trans fault service now i turned around and come home. i called the service man at ford place where i bought the car. before this happened the car was taking to them because the car was not pulling right they looked at it and said nothing was wrong and i called them and nothing was done in june 2019 and now my car is not drivable now it's been down since 12/24/2020 i called the ford place and they can't get it in till 01/04/2021. this has been very inconvenient for not do i have health issues,but my daughter is 81/2 months pregnant and i have no way to go . i've only have had this car 1year and 8 months and it's been nothing but trouble..

2013 ford focus. consumer writes in regards to transmission issues. *ld the consumer stated the vehicle was inoperable. *js

Tl* the contact owns a 2013 ford focus. the contact stated that the trunk intermittently failed to unlock while depressing the unlock button. the contact took the vehicle to the ford store morgan hill (17045 condit rd, morgan hill, ca 95037) where he was informed that the vehicle had been previously repaired under nhtsa campaign number: 16v698000 (latches/locks/linkages, structure) and that he had to pay out of pocket for the repair. the manufacturer was also notified of the failure and offered no further assistance. the vehicle had was not repaired. the failure mileage was approximately 150,000.

Car is less than 6 years old, steering completely fails in very cold weather despite a fully electric epas steering system (no power steering fluid). in addition to the radiator and fuel pump needing replacement within the full lifespan of this car, it is very unsafe and not road worthy.

Tl* the contact owns a 2013 ford focus. the contact stated while driving 50 mph, the vehicle started to hesitate and jerk forward. the contact stated no warning light was illuminated. the vehicle was taken to the local dealer - gwinnett place ford (3230 satellite blvd, duluth, ga 30096; (404) 418-6877) to be diagnosed. the contact was informed that the transmission clutch needed to be replaced. the vehicle was repaired however, the failure recurred on six occasions. the manufacturer was informed of failure. the failure mileage was unknown.

The transmission control actual failed while i was driving on the interstate. it was as if the car went into neutral and would not go back into gear. when i pressed the accelerator pedal, it would only rev the rpms high and fall back down, no reaction by the transmission whatsoever. i was almost hit by several cars while trying to move over, with the transmission not responding to my gas pedal. there is an active recall/extended warranty on the tcm transmission control module for my vehicle. the check engine light came on, and i scanned the code with a professional obd2 reader. the code was for tcm. capital ford at charlotte called me and told me it was the "shift actuator", (a $60 part), not the tcm, and it was not covered under the recall. they wanted $2800 to replace the part, a $60 part. i called ford, and they gave me a case number to "try" to get it repaired under warranty, but the service director at capital ford told me he cannot do anything unless ford tells him to do so, and thus far they have not approved anything to be repaired under warranty. they still have my car in the shop. this is a death trap waiting to happen. i am glad it was me driving and not my wife.

I was driving on a highway using my cruise control and the motor revved up really high as if it was in neutral. i took it off cruise control and the transmission wasn't going into to any gear. i had to start off in low gear and when i got to 15-20mph put in drive the transmission jerks so hard it felt like someone had hit us from behind ive been reading up on this and i feel the whole transmission needs to be recalled. also the power steering has showed 2 times theres something failing on it turning around in a parling lot and all the sudden ima not able to turn almost hit 2 people. it was horrible.

The vehicle will struggle to start or fail to start once refueled. when idle the car will increase to 1,500-2000 rpm without assistance. at times while idle, the vehicle will also flutter around 400-500 rpm threatening to stall (has done more than once). the fuel gauge reads inaccurate measuring a quarter tank more than actual. check engine light for a canister purge value issue.

My power steering wont work at all. i just barely got the car and had it for 3 weeks and this happened. i was literally driving when this happened and now ford wants to charge me $2200 that i cannot afford right now.

My vehicle gives a "stop safely now" warning in the instrument cluster with a red triangle icon. this is accompanied by a loss of power and a sudden stall or inability to even start. it has happened both while the vehicle is in motion and while it was stopped.

Tl* the contact owns a 2013 ford focus. while driving and attempted to use the horn, the horn failed to function. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Seat belt began to be difficult to latch and unlatch and after a period of about 8months to 1 year it fails to latch at all leaving the driver unable to properly secure the belt to the latch. *tr

Tl* the contact owns a 2013 ford focus. while driving at various speeds and depressing the accelerator pedal, the vehicle jerked without warning. the vehicle was taken to the dealer where it was diagnosed that the automatic gear shift clutch needed replacement. the vehicle was not repaired. the contact mentioned that the vehicle had been to the dealer for the same issues multiple times and was repaired. the manufacturer was not notified. the failure mileage was 17,336.

My car is involved in recall 14m01, the current mileage is 31100 mile the problem is a power lose and a sever vibration when the car is stopped in a red traffic light. this issue is getting worst every day and the car was fixed 4 times for two different ford dealers in which the tcm was replaced, reprogrammed, changed the transmission oil, the gasket and clutch, in the past the shudder was just in low velocity and now the shudder and power of lost is at any velocity or gear change. i been involved two times in a sever risk of crash when i was driving in a highway @ around 40 miles suddenly the car in front stopped, i had to change my line to not crash , i check the side mirror, push the gas change my line and then the car do not response and the car behind of me had to push the brake and almost crash on the back of my car. my car is now again with a dealer to try to fix the issue but i can,t accept again a change of the tcm when it didn't work in the last three times. if we take in a continues time frame my car was more than 5 months in a ford garage. the 2nd issue is an excessive consumption of gasoline and high emission of co my car is in mexico city,it's tested every 6 months to check the gases emission it didn't pass the test 4 times in 7 months,the dealer tried to fix 4 times too w/o answer as the diagnostic of the car was wrong in booth issue cases (power loss-vibration and inefficient combustion) i request by phone get all the information to the dealer in regard of the test for the diagnostic and codes from the ids and they service manager told me they can't because is confidential" and i say i'm the owner and driver an i need to know what is happening because i'm in a risk of crash and they can't hide me this information i just check the tsb 15-0120 procedure in your web site to know what they will do and they refuse my request. *tr

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue the contact had not experienced a failure. vin tool confirms parts not available. updated 03/03/17*lj

Side door latching (safety recall) still not repaired. i have been to the dealer for two times already since oct 2016 but they only say that parts are not available.

While driving i came to a stop sign and as i started to let out the clutch and moving roughly 10 mph my car engine completely shut off and power steering was lost. interior lights were still functional but when i went to start up the car again it would not turn over. this is a manual transmission but nothing was working to get it started again. this to me is unacceptable flaw in the system that put me at risk of causing an accident. being stuck in the middle of an intersection and without power to the engine. i am fortunate enough that i was on side streets and not on a highway as this issue could have caused a serious accident. i took it to a garage to get it fixed and they told me that my model was not under recall. doing some research found fords recall 14s17-s1 for the ford focus st same year (2013) as mine with the exact problem my car had. the garage that i am receiving the repairs at told me they found 5 wires that were severed and was part of the problem. i have yet to get the full diagnostics from the garage but will be adding the document to the report once this has been resolved and all issues are made aware. *tr

Transmission causes car to studder when accelerating and going up hills. there was a recall in 2015 to remedy this, but did not fix the issue.

Car has stalled while driving now 5 times in 9 days. the first time driving from denver to casper, i wasn't too far from home the steering assist service needed warning came on, and about 5 miles later i received a transmission service required warning, immediately followed by an engine service now warning and i completely lost power. in trying to restart the vehicle, i had all my lights and everything (including warnings), but no crank. when a nice person asked to push me to the shoulder at least out of the turn lane while waiting for a tow truck. the car started right up. towed the car still to a ford dealership, where i was told nothing was found and they couldn't replicate the problem. 7 days later. and about 250 miles from home on the interstate. the same thing happened. the car started about an hour later after the tow truck driver arrived to help. was able to drive the car home, and again the following day the fold dealership told me just communication codes on the computer and unsure what the issue is. today, the car did the same thing 3 more times in the span of 2 hours. once i was stopping in the right through lane at a stop light with my daughter in the car when it stalled out. noticed this time even though i had the car in park the dash read it was in drive. had the ecm on the transmission replaced already in september. right now it is back a the dealership as i do not trust this car with me in it, let alone my 2 little girls. *tr

While driving down the highway the vehicle transmission down shifted when it should have up shifted, rpms were in 4500-5000. could not get to speed limit of 45 mph. check engine light come on and we stopped to have it checked but store was not open. put car in reverse and car would not move when given gas, only coasted back due to slope. had to drive car in this condition another 8 miles on major highways before we reached our destination. check engine light remained on.

Filling up with gas the gas pump turns off after about every 1/2 gallon. something to do with the venting of the gas tank.

Erratic and unpredictable behavior from transmission. sometimes takes off quick and sometimes slow all with the same input. shudders and searches for gears especially on hills and in turns resulting in loss of control. most recently it had not been able to find a gear and not be able to make it uphill and had to back down a busy street to the bottom of the hill and get a running start to make it up. ford has repeatedly attempted to repair the problem but have been unable to do so. the car is unpredictable and unsafe.

While driving home on a very busy freeway in dallas the steering default warning came on. shortly thereafter numerous other warnings displayed on the dashboard, my car immediately lost acceleration and the engine default light came on causing me to completely stall. i almost caused a major accident being rush hour. i was towed to the dealership where they said i needed a new battery. over $400 later, 4 days later, i picked car up and 5 hours later it did it again. returned car to dealership and this time they reported an evap code. this has nothing to do with the steering and i knew this. i contacted a friend who is a master technician who went into the dealership with me and subsequently i was not charged the diagnostic code again. he discussed this issue and they said the steering was fine and until it happens again there was nothing they could identify to fix!! (however, the repairs the dealer wanted me to agree with now-the evap code?- were just under $2,000 and didn't address the steering code warning in any way. fuel tank, lines & purge valve? all in need of repair 6 hours after car was fixed via a brand new battery) i am at 103,000 miles. i drove the car that night fine, the next day and then again it repeated the steering warning and shut down while in motion on a major freeway that evening. four times later since 11/29/16 i have had this steering warning/subsequent results of almost crashing. this is thee most unsafe vehicle being driven on american roads today. ford should recall this, fix this steering issue once and for all. i will never, ever buy or drive a ford car again. *tr

I had already begun noticing the shuddering and lurches when i was notified of the recall. i immediately brought it to my local dealership in may 2015. during this first visit the service department replaced the clutches, clutch assembly, seal, and fluids as allowed by the recall. i brought the vehicle back to service in october 2015 at which time i was told this problem would never be fixed, but the car was “repaired per recall 15b22b”. on the third visit, in december 2015, i was told by the service man that “ford created a bad transmission, but all they could do was re-flash the control module and the car would need to re-learn my driving habits”. according to the service invoice the vehicle was rechecked for the transmission shudder, passed test, and was reprogrammed. during the fourth visit in may 2016, i was told the car was operating as designed and that if i would read my owner’s manual, i would know that. at that time i asked to speak with the service manager because of the way i was being treated. the service invoice states the “transmission is passing transmission operational testing criteria”. i have now been told there is nothing more they can do. i have researched online and have come across this reasoning for the problem: “transmission fluid is leaking someplace inside and getting on one or two of the clutches, the oily clutch is what’s causing the vehicle to have the harsh shift”. i’ve also read that after nineteen technical service bulletins, a recent bulletin allows the dealership service department to open the transmission, find the area that leaks transmission fluid on the clutch, and fix it. yet i'm still being told there is nothing more they can do. *tr

Tl* the contact owns a 2013 ford focus. while accelerating the vehicle from a stop or while in reverse, the vehicle shuttered without warning. the vehicle was taken to a dealer where it was diagnosed that the transmission clutch failed. the vehicle was repaired, but the failure recurred six times. the vehicle was service per a technical service bulletin for the transmission clutch failure. the manufacturer was not made aware of the failure. the failure mileage was 49,067. updated 03/02/17*lj *tr

My 2013 ford focus shudders, hesitates and surges when shifting. today it is in ford's dealership getting the fifth auto trans dual clutch installed. i do not feel safe when accelerating from a stop sign. yesterday the car shifted hard 1-2 and again shifted hard 2-3 and then would not come out of 3rd gear.

The fuse that controls the instrument panel in front of the steering wheel will not stay in. it does not "blow" and when this happens you have no speedometer,heat or gas gauge,turn signals, ect. i believe this to be a valid safety issue. when this fuse does not allow the current to get to the instrument cluster then the mpg readout returns to 30.7 in lieu of what was being shown at the time of the failure. anytime your signal lights will not work that is a recallable situation. i believ fomoco knows about this. also the sticker on the door jamb in regards to tire pressure reads 30 psi. right now i have 30 psi in my tires and the "low tire" light is constantly on.when i contacted my dealer he said to put 35 psi in each tire to eliminate the problem. if the tire manufacturers wanted more than 30psi in their tires then why does the door sticker not say so and also the tire booklet.

At approximately 2:30 am this morning 12/31/16, our ford focus burst into flames while stationary in a parking lot. thank god we and our 11 month old were not in the car at the time. we have had this car into the shop at least twice for transmission problems then our entire multi information screen including radio quit working, they refused to fix because we were out of warranty. we have barely had this car for one year and have had nothing but problems. now we have no car because it is totaled from the fire. the police based on initial investigation said it was an electrical fire. i have seen another 2013 ford focus catch fire in australia and other places. i would like this to be investigated so this does not happen to other people.

Tl* the contact owns a 2013 ford focus. while driving 65 mph, the vehicle shifted independently to a lower gear without warning. on several occasions, the vehicle failed to shift out of second gear while the accelerator was depressed. the vehicle was taken to be diagnosed. the contact was informed that the pcm needed to be reprogrammed. the pcm was reprogrammed; however, the failure recurred. the contact also stated that the clutch was replaced, but the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 18,209. updated 01/31/2017*ct *cn

Tl* the contact owns a 2013 ford focus. while idling, the engine suddenly stalled the vehicle was taken to the dealer where it was diagnosed that the canister purge valve was faulty which caused the fuel pump to malfunction. the fuel tank became deformed. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 86,364. updated 05/10/17*lj *tr

I was driving down the highway at about 60mph and the hood flew open shattering the window.the latch that was holding it down came loose and one side was not attached to anything. the top of the car was also dented. i had a windshield guy come to repair it and he said that this is the third ford car that he has seen this happen to. also i have two previous recalls on the car one for the passenger door latch and the other for the transmission control module. the hood coming up is a huge safety concern and could have caused a major accident. also the hood is banged up so now that it will not close normal. and the hood joints cut the frame of the car. *tr

The power steering stopped working while driving on a rural highway at 50 mph and the steering became very stiff and difficult to maneuver the car. when i tried to drive the car to the dealership the next day the steering completely locked up and needed to be towed. the odometer was only at 31,870, but out of warranty. the repair bill was $2500 and took 10 days to fix.

Transmission jerks.,hesitates,slips revs up,stalls out,module for transmission reprogrammed,replaced,clutches replaced,still same problem.they cannot repair,will sit parked in driveway.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle experienced shuddering and then stalled while being operated at a low speed. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the transmission control module was defective and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 14,000.

Transmission makes noise, delayed acceleration, hard shifts. vehicle has been taken to the dealership for software updates but no attempts to fix have been satisfactory.

Tl* the contact owns a 2013 ford focus. while driving approximately 55 mph, the front driver side door opened unexpectedly without warning. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was informed of the failure. the approximate failure mileage was 38,000. vin tool confirms parts not available.

While driving approximately 35mph on a city street my vehicle stalled resulting in lose of control. the fuel vapor separator malfunctioned allowing fuel into the fuel vapor canister. also i can not put more than 2 gallons of fuel into the vehicle or it will not start. it also stalls when coming to a stop. vehicle had 48k miles at the time. vehicle has not been fixed. *tr

Was driving down the road and suddenly transmission stops working engine revs up then it engages again. continued down the road and it continued to do this repeatedly. pulled off road only to find out no reverse as well. almost caused me to lose control of the vehicle as i live in a rural area with small rolling hills and it is wintertime. *tr

Tl* the contact owns a 2013 ford focus. while accelerating from a stop, the vehicle jerked and failed to obtain traction for several seconds. the vehicle was taken to a dealer where it was diagnosed that the clutches needed to be replaced. the vehicle was unable to be repaired due to the parts being on backorder. the manufacturer was notified of the failure. the approximate failure mileage was 64,000.

Tl* the contact owns a 2013 ford focus. while driving 65 mph, the power steering failed and the power steering assist warning indicator illuminated. the dealer diagnosed that the steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was 128,000.

The door no longer latched, they refused to fix if for 3 weeks. then finally fixed it, when i went my seat belt also stopped latching and they refused to fix it, both driver and passenger seat belt stopped latching. they will not fix until in becomes and actual recall. i see many complaints about this.

Tl* the contact owns a 2013 ford focus. the contact stated that the transmission slipped while accelerating. the dealer did not find any issues with the transmission. the manufacturer was not notified. the failure mileage was 8,000.

Tl* the contact owns a 2013 ford focus. while driving approximately 65 mph, the service transmission warning indicator illuminated. the dealer diagnosed that the part that held the clutch to the transmission fractured and needed replacement. the contact also stated that the vehicle was previously repaired twice for power train failures. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 68,000.

This recall began in august and still has not bee remedied. we have been trying to buy a new car and were told the car is unsalable until this recall is satisfied. we no longer have a warranty on the car and every day we drive it will cause a loss to the current value and the risk of repairs. there is no satisfactory timeframe for this recall to be remedied. even ford will not take the car back on trade.

Tl* the contact owns a 2013 ford focus. while driving approximately 60 mph, the steering wheel shook violently and the vehicle failed to accelerate. the vehicle was taken to an independent mechanic where it was diagnosed that the engine was failing. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 74,000.

I have had my pre-owned vehicle for 1 1/2 years and have had continuous issues with my trunk popping open randomly. it opens anywhere and at random times. i've had it open while driving down the interstate, which is a huge safety hazard, potentially having things from trunk fly out and hit another motorist. it has been looked at twice by baxter ford in omaha, ne. they can never seem to find the issue or have it "duplicate" on their time. this definitely sounds like a manufacturer defect. *tr

About one year after we bought this car, i ran out of gas on a city street, about one mile from a gas station and the dash still showed 8 miles until empty. i was stranded on the side of the road and had to call for roadside assistance. after that i was careful to try not to let it get that low again. recently, however, driving down the interstate, i was getting low on gas and about to get off at the next exit in 2 miles when i suddenly ran out of gas. this time, the dash showed 17 miles until empty. i was stranded on the side of the interstate with lots of traffic, construction, and 90 degree whether. i waited there in the heat for about an hour and 20 minutes for roadside assistance. about 2 months later when i took my car in for its 3rd recall (a software issue) i asked if the fuel issue was related to the software, and i was told that the fuel purge was a "common" problem with this vehicle but not considered a recall. i was also told that i would have to get it repaired or it would continue to get worse. i feel like being stranded on the side of the road is a safety issue. i also feel like i should not have to pay for this since it is a problem with the way the fuel system was built. *tr

Vehicle does not start with warning parking aid fault. after several attempts, it starts but then stops. vehicle shudders from start, gears make noises and down shifts unexpectedly.

Tl* the contact owns a 2013 ford focus. while driving various speeds, usually between 20-30 mph, the vehicle jerked and a loud noise was heard under the vehicle. there were no warning indicators illuminated. the vehicle was taken to the dealer several times where it was diagnosed that the transmission needed seals and the shaft needed to be replaced. the repairs were completed, but the issue persisted. the vehicle was taken back to the dealer where the clutch was replaced twice and there were two software updates. the failures continued. the manufacturer was notified. the vin was invalid. the failure mileage was approximately 40,000.

I was driving inside town when i began to feel the steering getting stiff. i stopped to get gas to only find out that the steering got much stiffer and was making squeaky sound. after that it was very tough to drive back home. after reaching and stopping the car the steering wheel has completely gone stiff. there are no warning lights or anything.

Car in motion in a street and suddenly stopped and my wife couldn’t turn the wheel. until she managed somehow to park it. (power steering problem). speed problem when accelerating, car slowed down in highway suddenly while other cars behind me. it did it 5 times in different days. (transmission problem). now car is parked since 3 months in parking lot. since 2016 i reported 5 times to ford dealers the dual clutch transmission problem. i filed online report. i reported in 2019 power steering problem they didn’t fix it. i fixed it. now i can not drive my 2013 focus for safety precautions due to transmission problem since 3 months. they refuse to admit recall and fix the problem. i am paying a lease for not be able to drive my car.

We just bought this car has 87,000 miles on it. just quit driving would not go forward or back and found out it has had 4 clutches replaced. have had it at hunt ford in franklin,ky. said they could fix it for $4,000, i said cannot afford that, took it to a local mechanic his transmission guy could not fix it or get parts, took it to greenwood ford in bowling green, ky. same thing as hunt ford $4,000 job. something has been seriously wrong with this car for a long time. the car won’t even drive now. i paid $4,000 for this car for my niece i am stuck! i am discouraged. why is there not a recall on this whole transmission? the clutch has been changed many times and i cannot afford a new transmission. ford needs to pay for this. can you help me?

Tl* the contact owns a 2013 ford focus. the contact stated while driving up hill at 60 mph, the vehicle hesitated and stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the mechanic retrieved fault code: p1450 (fuel system, gasoline). the vehicle was taken to huntington beach ford (18255 beach blvd, huntington beach, ca 92648, (714) 842-6611) however, the vehicle was not diagnosed nor repaired. the manufacturer was not contacted. the failure mileage was 143,595. invalid vin.

Steering fault alert came on while driving in community to pick up mail i.e approximately 15mph. went to ford dealership via the highway and the same thing happened almost causing a pile up!! that's at 60mph! diagnostic done showed the entire steering unit, gear, computer unit needs to be replaced. not covered under recall or warranty per ford company representative and local ford dealership. cost 2146.50 out of pocket! not a wear and tear isssue but rather a manufacturer defect. so why isn't ford recalling or extending warranty?! they need to. it is very unsafe and a common find in these cars.

I have had my focus in the shop at least 6 times for the transmission. each time they have had to replace the clutches & seals. now they say it needs the clutches, seals, throw out bearing and forks at a cost of $2231.00 & it is out of warranty. i have had this same problem since the car was bought new in 2013 & ford won't do anything about it. it has caused me to almost be hit several times because the transmission won't shift correctly. i would say this is a safety problem as well as mechanical.

The car shudders when trying to speed up after a stop, this happens on and off, but, very frequently. it also produces a slight clanging sound when this happens. once the car shudders it will continue shuddering every time you stop for the rest of the drive. this is concerning as the car kind of struggles to jump to the next gear.

Wiring harness in trunk all wires are either broken or exposed ca’t access my trunk have to put down back seat and go to trunk to open

Power assist fault failed. it has been recalled on all other ford models except 2013 ford focus. i started my car and power assist fault appeared needing service. i could not move my steering wheel. luckily the car was parked as this is very dangerous if i were driving. since other ford models were recalled why not the make and model of my vehicle? it is extremely expensive to fix.

I purchased this car in august of 2017 in bastrop, texas at benny boyd used car sales. it broke 20 days later , where it went to bastrop ford , unknown as to what recall they repaired but it returned to the shop about less than 2 months later with another recall issue , i have had the same issues several times , i now have the same issues again and have since november of 2018 i would like to return to my home state and or be able to get a new car but because this car has consumed and nearly diminished almost every part of my livelyhood and self worth , finances, debt , etc . i am unable to even operate as a normal human. i need this issue addressed because the car dealerships refuse to address the federal recalls and or buyback till 2023. . this car loses gear, has clutch and trans issues described the same as everyone else's in all forums and complaint site across the web. backwards in drive stalls at lights loses gear while driving makes robot sounds etc. i have ruined my life by purchasing this vehicle and would like to go back to being productive. i have a mirage of health issues so this is not easy considering i should be in control of my everyday life because i orchard a vehicle to drive not sit and watch it parked while paying 400 a month in it. i am at a loss for words and solutions . i am in fire need of someone who understands from all aspects . thank you .

Driver side window repaired ones and brocke again. 2 times transmission problems and had the cluch replaced. and driver side door rubber seal keeps falling off

Tl* the contact owns a 2013 ford focus. the contact stated that after his daughter started the vehicle, it was discovered that the electric power steering assist failed and the steering wheel was difficult to turn in either direction. the message electric power steering assist message was displayed on the instrument panel. the cause of the failure was not determined. the local dealer max motors ford located at 2502 cantrell rd, harrisonville, mo 64701, was notified of the failure. the manufacture was not made aware of the failure. the failure mileage was 80,000. *dt *tr

I started the car and the steering assist fault alert came up and the steering wheel was locked in place. i turned the car off and back on and there was no longer an issue. the car also jerks when accelerating quickly. this has been an ongoing issue that the dealership claims to have repaired.

I purchased a ford focus se from mccarthy ford in illinois in 2015. since having the car, i’ve constantly experienced jerking while accelerating, lack of acceleration, which was dangerous, while making a left turn with oncoming traffic, or on the highway with trucks speeding by you because my car wouldn’t accelerate quick enough. i constantly complained to ford dealer about these issues and the kept repairing it under the guise that “oh your tcm(transmission control module) beds reprogramming” or it was “your car was originally a stick shift that they turned automatic, and what you feel, is your car shifting gears”. the car was under warranty and they assured me i didn’t have transmission issues, so i let them fix this same issue more than 5 times over the course of warranty. in july 2020, my car stopped and wouldn’t drive at all. i took it to ford, and they claimed it was the tcm again, and supposedly fixed with no customer to me. however, the car never stop jerking or the acceleration was always lacking, like it’s always done, before and after a repair. october 11,2020, i take my car in for the exact same symptoms, and now i need a transmission clutch, that ford claims is $1700 dollars to fix. now, i took my car in for these exact issues, i’ve been experiencing, all these years. but, now my warranty is up on the transmission and now it’s supposedly gone out. i have less than 6 months to pay on this vehicle, i’m a single mom, a student, and unemployed due to the pandemic. i absolutely do not have this money, as i feel ford as blackballed me, and as i read reviews, apparently thousands of other people as well. i am devastated, and don’t know what else to do. is there any way nhtsa can help, or hold ford accountable for this? the potential danger i’ve dealt with while driving this vehicle all these years, with minimal acceleration and shifting gears. thank you! !

When i went to warm up my car the check engine light is on and the transmission doesn't work right. it takes a while to engage the gear and won't go past 30 mph. it shifts very rough. it has been doing this for a while now every two days now. i have done the tcm adaptive learning service in forscan and i have updated the pcm and tcm and abs modules to the latest calibration. after the tcm adaptive learning it shifts fine but the dtc's will come back on in a few days. the dtc's are p2831, p2833, and p287b. i don't know what else to do? the battery and battery cables are fine.

Tl* the contact owns a 2013 ford focus. the contact stated that after refueling, the vehicle failed to start-up after several attempts. the contact stated that while driving 75 mph, the check engine warning light illuminated. soon after the check engine warning light illuminated, the vehicle hesitate while depressing the accelerator after coming to a complete stop. the manufacturer was notified of the failure and they informed the contact that there were no recalls on the vehicle. the manufacturer referred the contact to western slope ford (2264 us-50, grand junction, co 81505) where the information provided by the manufacturer was confirmed. the vehicle was taken to an independent mechanic and the contact was informed that the fuel tank vacuum pump was defective. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired. the failure mileage was approximately 90,000.

There was a previous recall on the transmission shudder issue. this issue was resolved through a complete rebuild of my transmission, but this issue that should no longer even exist, due to new parts is still there. this is not something that should be happening. i think that my car should be replaced due to ford's ongoing issue. i think they are using either used parts, or they know the parts needed to fix this issues are faulty as well and continue to do this to customers.

I have been having cooling problems for months. it would run hot without any signal of it getting to hot. now it wont crank. i was traveling on interstate at about 65 mph and smelled burning pulled over and wouldn't crank again.

I took car to dealer back last year for a fuel problem recall and when i was taking car to dealer the car shuttered and died and i about hit the car in front of me.i called allen vigil ford.they said they did the recall but they replaced clutch and now engine lights been on ever since.before i picked it up the engine light was on and they took it back and tured out the light.went two blocks it came back on.took it back and they did it again same thing happened went 2 blocks and engine light came on.i left it for a few weeks and they called and said it was ready.i had my wife pick it up and got halfway how and engine light came back on.been on ever since. i all so told them that when you put gas in it takes several minutes to re crank engine.i took car to another ford dealer they tried to sell me another clutch.so i just don't know what to do now.

Tl* the contact owns a 2013 ford focus. the contact experienced a failure with the transmission of the vehicle. the contact stated that the vehicle failed to go into reverse with the check engine warning light illuminated. the contact called bob rohrman schaumburg ford (815 e golf rd, schaumburg, il 60173), and informed the dealer of the failure. an appointment was not yet scheduled. the vehicle was not taken to a dealer. the contact stated that the transmission was slipping into second gear previously and was taken to the same dealer where the clutch and transmission were replaced however, the failure recurred. the manufacturer was made aware of the failure and informed the contact to have the vehicle diagnosed. the failure mileage was approximately 60,000.

The steering assist keeps failing on this car that i bough for my 16 year old daughter making it next to impossible to steer while driving. this is a major safety issue. luckily the one time it happened while she was driving it was on a straight road. it has happened several times on start up. for has recalled this same steering issues on other models with the exact same electronic steering with the exact same problems. but not the ford focus! someone is going to be seriously injured from this if there is no recall. many people can't afford 2k to fix it themselves. shame on you ford!

Power steering will not work. began having issues several months ago but re-cranking would fix issue. now power steering is completely out. what a driving hazard this is and it’s obvious a big issue in this make and model. why no recall? this is a 2013 ford focus with 70,000 miles. vehicle was stationary when finally went out.

I just bought is car wednesday the 09th 2020 and on thursday the 17th i picked my car up from the garage after getting it inspected, i go back to work and leave around 730pm i went to drop my friend off at her house, her house is located on a hill, once i turned the corner and hit the gas, the car backfired and felt like it was going to stall, everytime i stop the car is hesitant to move everytime i try and take off. also while i was on my way home i had to take a road with a hill and what a mistake i didn't think i was going to make it to the top that's when the check engine light came on.

While driving only 20 minutes on highway the engine light came on. pulled over immediately and turned off the car. the car was towed to the nearest shop. they said they need to replace the failed water pump and thermostat. the next day they said that didnt fix the problem and that it needed a head gasket replaced. after opening the engine they said that its warped. the car (se model) has only 84000 miles and was a certified preowned car we bought feb 2016. i will be contacting ford manufacturer on a possible recall #19522 as well as the dealership as this should be covered under the 7 year 100000 warranty.

There is a shudder on take off and vibration while accelerating - 2013 ford focus. 2013 ford focus to vibrate upon acceleration. from your description, it describing an engine misfire. misfires can be caused by many issues, but the most common are spark plugs, coil, fuel pump, fuel injectors, maf sensor, vacuum leaks, or a wiring harness fault.

I was driving my car out of the gas station and i turned left and honked the horn because someone was still sitting at the green light. as i turned my steering wheel back straight the wipers came on by themselves and wouldn't go back off. this has been going on for a year. they turn on by themselves even when the key is out of the ignition. i have video proof not pictures. they don't work in the rain and i've tried just about everything i can to fix them but to no avail. if you look up wipers coming on by themselves on 2013 ford focus you'll see that my car isn't the only one doing this. i'm scared someone is going to get injured or possibly killed because they couldn't see when a rainstorm sneaks up on them.

Car was running and then just died. car was stationary.

The car vibrates when you accelerate from a stop. and it only happens from a stop and now while driving . several forums show that they are having the same issue. thinking it’s the transmission but they state it’s fine.

I was driving down a city street and an engine light appeared and instantly power steering stopped while i was in motion. i had to slowly drive the car back to the house which was 10 mins away and park it which obviously was not easy considering the circumstances. ford stated that there were no recalls on electrical or power steering for this model but i have seen that some other models have had electrical issues and its concerning. luckily, i was the only person in the car and my children were not present. i am also thankful i was not on the interstate when this occurred as this could have been a potentially dangerous situation. this occurred yesterday, 8/26/2020 in indianapolis, in.

Extreme shuddering and jerking. clutch is not shifting into gears. this car is a hazard. complete lemon

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the fuel gauge failed to operate correctly past 85 miles until empty. the vehicle stalled without warning. the contact stated that the fuel gauge needed to read half tank in order for the vehicle to operate correctly. the vehicle was taken to an independent mechanic who inspected the vehicle and determined that a recall was present on the model and informed the contact that a recall could possible be on the vin. the vehicle was not diagnosed. a dealer was not contacted. the failure recurred. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) which the contact determined was possibly the cause of the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 152,000.

I would like to report a power steering assist fault warning light and also power steering that’s completely inoperable. it first went out and when the car was turn off and back on, it worked but went out again while driving. it has been inoperable since the second lost of steering.

Car was traveling on public road at approximately 50mph when transmission shifted to nuetral and engine shut off causing loose of control and car left roadway onto grass shoulder and into ditch. no steering and no brakes. no injuries or property damage. car has been to dealership 5 or 6 times for transmission repairs since purchase. currently car will not start or run due to warning on screen saying "parking aid malfunction service required". have contacted dealership and ford customer service. haven't gotten much assistance from either concerning this major safety issue. manufacturer is aware of transmission issues and has issued a service bulletin because of it

Ford focus 2013 titanium in march 2020 on interstate 90 between st charles mn and eyota mn stalled without warning at 70 mph and had 32 miles to empty reading on gauge. vehicle flatbed towed to home 35 miles away and gas was added and vehicle ran fine. august 2020 same vehicle stalled without warning on state highway at 60 miles per hour with 21 miles to empty on reading. again vehicle flatbed towed home and gas was added and vehicle has ran fine since. i believe that the gas gauge is faulty in this model of ford focus as in other years but no recall yet for model 2013 year. we will make sure gas doesnt get below 50 miles as this has happened twice now within 5 months and not a coincidence.

Tcm transmission control module error code caused the car to stall and not shift gears when driving.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving, the vehicle hesitated while accelerating. additionally, the contact stated that it was as if the vehicle was in neutral. the vehicle was driven to an independent mechanic to be diagnosed. the contact was informed the catalytic converter failed. the oxygen sensor was replaced however, the repair failed to fix the failure. the contact spoke to an unknown dealer who informed the contact that the warranty had expired. a diagnostic test was not performed. the manufacturer was not contacted. the failure mileage was 105,000.*dt*jb*dt*jb

Wipers would not turn on. then they can on by themselves, functioned irrationally and would not turn off even when the car was turned off and the keys were removed from the ignition. the car was stationary.

The transmission doesn't shift right and these dtc's are present. p2831, p2832, p287b. i have ran the tcm adaptive relearn service and these will come back on sooner or later. i have mainly been only warming up my car and they will come back on sometimes in a few weeks. i have changed out the negative battery cable due to corrosion and i'm not sure what to do now? is a tcm module update needed?

The vehicle shudders in first gear and changes hard to second gear. the vehlcle was checked and was diagnosed with clutch problems, in which the company which had the car knew about. it is not clear if the company had the car when there was a recall for that particular part 2 years ago. the ford company knew about the problem all the time, and issued a warranty which has expired. if the car was worked on under the first recall, the warranty should be valid because it wasnt fixed.

The transmission sticks and vehicle is hard to get up to speed. took it to a certified dealer and it’s the automatic clutch and said they see the fords and fiestas doing this a lot!

I was driving along with my 3 children when my ford explorer 2011 suddenly turned off in the middle of a busy street almost causing an accident. had to have the vehicle towed and was informed the water pump had failed and cause catastrophic engine problems.

My car is constantly having electrical issues the radio will cut off in the middle of playing it won't turn back on my car literally hass to be turned off for a certain amount of time before the radio will come back on at all and then it disconnects and makes a loud popping sound like somethings going to catch on fire in the car won't even be on nor will the key be in the ignition i feel that it is very unsafe due to the fact that that kind of annoys is a big distraction and could cause an accident. also while driving my car has hesitated a number of times while at a stoplight or in the rain or while i'm trying to make a turn or when i'm taking off it doesn't matter it's like it doesn't get enough gas or it has problems switching with the rpms and this is a constant problem this is not just one or two times this is since i have owned this vehicle and it's a little bit ridiculous considering this car has a five star rating definitely not a five star rating car considering how many times i've been stuck out in the middle of traffic and almost gotten into car accidents because of this cari would really like for this to be investigated quickly this is a liability to anyone who owns this year make and model of car

"steering assist fault".. "steering loss". vehicle experienced steering loss while driving at 45 mph and nearly cause a fatal accident. electronic steering assist can fail with out warning, which results in loss of steering while vehicle is in motion potentially endangering the driver, passengers as well as other motorists. this is a huge safety issue and must be addressed immediately.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at undisclosed speeds, the transmission overheated. the vehicle was taken to fritts ford (8000 auto dr, riverside, ca 92504) to be diagnosed. the contact was informed that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,000.

Recall performed on purge valve....still cant breath inside the cabin from the fumes...was told it the cat converter..... 1550 before tax

Steering fault can turn the steering wheel this is a big problem ford should not be able to sell this kind of car. i have had issues after issues with this 2013 ford i have had transmission issues that i had to pay for out of pocket and now this less than 47k this car model is a lemon!! as much trouble this car has cased me i should get a full refund and ford should buy this piece of junk back i have 4 fords but this ford is my last one i will buy a honda or something else ford is not what it use too be!

I went to have my tires rotated on my 2013 ford focus se and i was told that all my lugnuts need to be replaced because they changed form from the heat. in all the cars that i have had this has never been an issue. numerous people have had the same issue.

While driving, vehicle experienced sudden hard shifting and jerking. the vehicle was taken to the dealer where it was diagnosed with a bad tcm and two bad clutches. the bad tcm was covered under an extended warranty by ford under customer satisfaction program 14m02 (10 yr/150k mile warranty), but the clutches were not eligible under program 14m01 (7 yr/100k mile warranty) because the car was 7 yr 5 mo old. it is a major safety issue to have failed shifting while driving. this is a known issue with this transmission and these clutches need to be recalled and promptly repaired in all affected vehicles.

I was driving in my city and was stopped at a light not too far from my house. the light turned green to turn, and as i was mid turn, my car sort of stalled. it kept lurching and when i pressed the gas it was like it was in neutral and revved up. the check engine light came on right when it revved up. by the time the light turned red, i was still moving, but very slowly and felt like it was kind of coasting in an abrupt way. luckily i was pretty close to my place and could go slowly. when i went to park, i tried backing up and it wouldn't move, it just rolled forward. i had to repark, because i couldn't get my car to back up. i came in and told my husband, and he thinks it could be the transmission.

I bought this vehicle late january of 2020, i was aware of transmission problems with this model but was assured that those problems were taken care of. bought the vehicle and after my first trip longer than 1 hour i got an engine light and later a transmission overheating light. when driving the car at 55 miles per hour the car will act like i was flooring the gas pedal and will not do anything when i tried to increase the speed. the ford dealership said it would cover the issues at first but now they are saying is not part of their warranty. the clutch needs to be replaced and the car is stuck in third gear. it will only start on the second try. the car has 53k miles and bought at 50k miles at 9k dollars.

Riving the car sudenly the car heasites to go on speed like the trans mission is not responding also when you park the car and came back to start the car don't start a few hours later you came back and the car starts, we went to the dealer and they did a diagnosis on the car and told us that the car has a module transmission and clutch problem , we find out days before that the car has a recall in that particular area but the dealer told us the car was in accident and has a rebuilt title and that voids the warranty on the repairs and we have to pay from our pocket i told the technician that we bought the car and we didnd't know that the car has a rebuilt title until this day he told us that we have to pay from our pocket $2,200 for the repairs

Power steering failed suddenly while driving on a straight section of city street - with no warning. the entire steering assembly needed to be replaced to replace a failed sensor module!!!!

Vehicle was in motion on busy highway going 70mph when it abruptly decreased in speed. rpms moved back and forth until i was able to get off the highway. if i were in the fast lane, it is likely someone would have ran into the back of me. concerns with shudder relating to transmission control and clutch assembly needed replacing.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle failed to shift out of first gear. the vehicle was towed to mcclung ford inc (707 e main st, mountain view, ar 72560) where the vehicle was repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the failure persisted. the contact was informed that the vehicle needed to be diagnosed in order to discover the cause for the failure. the contact was informed that the clutch and the transmission fork needed to be replaced. a few days later, the contact called back to check on the vehicle and was informed that the replacement parts had not corrected the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 132,000.

Transmission hard jerking and first and second gear. *tr

I was waiting for the light to turn green and then boom i get rear ended by a truck going at least 60 mph and did not hit the brakes at all and my airbags didn’t deploy. *tr

While driving a fully-charged 2013 ford focus bev, the "stop safely now" message appeared, resulting in the steering wheel locking as i slowed the car. car had difficulty shifting to park once stopped.

Tl* the contact owns a 2013 ford focus. the contact stated that after his wife entered the vehicle, she became aware that the driver's side front door failed to latch securely when the door was closed. the contact used a strap to tie the passenger’s and driver’s side door together in order to secure the door. opelika ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) was contacted however, the vehicle was not taken to be diagnosed nor repaired. the contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages) as a possible solution to the failure however, the vin was not included. the failure mileage was 144,188.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact took the vehicle to leo kaytes ford (145 ny-94, warwick, ny 10990) where the vehicle was inspected as a part of the recall. no defects were found. the vehicle was returned to the contact with no repairs performed. the contact stated that recently the vehicle was shifted in reverse and stalled without warning. the contact called leo kaytes ford where she was informed that the recall had expired. she was then given at estimate for the repairs. the manufacturer was notified of the failure and informed the contact that the vehicle was no longer eligible for the free repair. the vehicle was not repaired. the failure mileage was 45,260.

Vehicle will not shift correctly. will often stall out while driving and will not engage gears even when sitting in the middle of a busy road. will not shift into reverse. shifts hard when it does shift. basically been doing this off and on since shortly after buying the vehicle. however ford simply reset the pcm and charges for this. vehicle continues to fault after this. *tr

Transmission shudders, jerks and feels like its slipping and i'm getting a transmission fault error on my dash, won't shift to next gear unless its above 3500rpm. i bought the car used may 4 2020, it started acting up within the first week i had the vehicle.

Tl* the contact owns a 2013 ford focus. the contact stated that upon switching gears at various speeds, the vehicle stalled with the transmission warning light illuminated. the vehicle was initially taken to bluebonnet ford lincoln (351 n interstate 35 frontage rd, new braunfels, tx 78130) on three occasions where the vehicle was diagnosed for an unknown failure and repaired however, the failure recurred. the vehicle was next taken to griffith ford san marcos (2661 interstate 35 frontage rd, san marcos, tx 78666) where the contact was informed that the clutch needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 60,000.

My electronic steering assist system failed, i was driving back from doing errands, pulled into my apartment complex and the yellow light came on and the error code came on, my steering locked up couldn't turn steer wheel, lucky i was going slow pulled in parking space..this has come on before but then just went off, i can't imagine going any faster and the steering cease up, i think its dangerous, i got towed to dealership,now is on backorder and is going to take some time, thank you *dt*jb

My radio in my car does not work but before that it started popping and crackling really loud with the ignition on or off moving down the road or stopped. whenever it wanted to it did it. it was so loud it would scared me to the point i would jump and almost go off the road. but now it just doesn't work. i've looked into it and a lot of people report this problem but nothings been done about it and i feel somebody safety is in jeopardy. *tr

Power to dashboard went off, no exterior lights including head lights, tail lights, brake lights, flashers, speedometer, directional s. the only thing that worked was the ac. car was stationary. this is the second time this occurred. if this had happened while driving, it could have created a hazardous situation for me and other motorists.*dt*jb

My ford car engine light is on whenever it rains and my ford car stalls and i have no idea what recall issues it hash latch door check look at the sales service ford dealership!2020 *tr

I reported this issue when i had my focus in 2014....it was dismissed. now, 4 times it was in the dealership and 4 times it wasn't fixed, 4 times i had to pay for a rental for 2 weeks each time, costing me a total of $2,755 in all for nothing to be resolved. i traded the vehicle because it was literally a safety hazzard but no one would designate it that at the time.

Car jerks during acceleration, cpu was updated at ford dealership but jerking is persistent, transmission overheating signal appeared, check engine signal appeared, car reverse gear faulty. all happened while car was in motion in a busy street. after car showed the transmission overheating signal it shut down and i was close to getting hit by another car from the rear end as it shut down simultaneously. called towing service right after because car would no longer drive when on gear. *tr

I am concerned about the stutter my transmission is having when i take off from a stop sign. i have researched and see that there are recalls on 2014 and higher. might want to look into the amount of complaints about this issue with the 2013 ford focus.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle experienced a misfire and sputtered. additionally, the contact stated that after refueling, the vehicle occasionally stalled without warning. the vehicle was taken to quick lane at saw grass ford located at 14501 west sunrise blvd, sunrise fl 33323, where the mechanic performed a software update under nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the failure recurred. the vehicle was taken back to the same dealer where an additional unknown software update was performed but failed to fix the failure. the contact indicated that the fuel tank was damaged however, the fuel tank was not replaced as stated in the nhtsa campaign. the contact stated that the vehicle also received a fuel system cleaning and a fuel induction injection however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was 97,000.

When the car is in park or i?m driving on the road. the radio will abruptly go out, with a loud noise. then it?s silent, and abruptly you hear popping and loud static noises. it is a road hazard, because this loud static noise comes and goes; and when it happens it makes you jump. it take you focus off the road, because you?re trying to turn the radio down or off, but it?s already off and nothing working. so you wait for it to stop. i did take my car into a dealership and had it inspected, they said it was the whole front component (radio/ ac) cost about $650. there?s no way of just disconnecting just the radio, because it?s also wired with some dash lights and the ac. there are also many other people struggling with this problem. *tr

While driving down the expressway at 70mph my vehicle loss power entirely and stalled. i was nearly hit by the vehicle behind me and forced to pull over to the side of the road. the check engine light came on at the same time and indicated a camshaft position sensor, crankshaft position sensor, and ignition errors. i’ve owned this vehicle from the day it arrived at the dealership. the problem at fault has been previously identified by ford in a tsb for the engine wiring harness chaffing on the intake manifold. owners are not notified through mail on tsb’s and this vehicle has been serviced by the dealer since the tsb was issued. i believe this should be a recall condition due to the accident potential this problem creates.

Fuel system/ gasoline: storage-campaign #18v735000 (01/19/2019)-fuel system/ gasoline: storage-campaign #19v515000-(01/29/2019)-latches/locks/linkages: door latch-campaign #16v643000-01/27/2017)-latches/locks/linkages: hatchback: lift gate lock campaign # 16v698000-(11/16/2016)-structure: body hatch back/ lift gate campaign # 16v691000 (11/16/2016)- electrical system: wiring campaign # 15v813000-(01/07/2016)

My car keeps flashing the multiple warning lights. i can't get it diagnosed because it only flickers on for a second before turning off. it's the abs light, the traction control light, the brake light and the information light. this only happens while i'm driving, it doesn't matter what speed i'm going. it will also restart the radio. once i get to my destination, my whole car will turn off as if my battery died. i've taken my battery to be tested and it's fine. when i try to turn on my car, it won't turn on but it will make clicking sounds like it's trying to restart a connection. when my car finally turned on, it said i had transmission issues. this car is terrible, i don't feel safe when i drive it but i still owe money on it and can't afford to pay it off in order to get a new car. i'll never get a car made by ford again. *tr

Ok so for one, the screen (i think it’s called the cluster) in between my odometer and my speedometer has officially gone all the way out. one day last week it started to have lines going through it and then all of the images went away but i could still see a back light, it just wasn’t telling me any information. it stayed like that for two or three days and then it started flashing like a strobe light. it did that for a couple of days and then it went all the way out for like a day and then it started flashing again but it’s out now. well now the screen is connected to the radio is starting to do the same thing and i don’t have to be driving down the road for it to do it. sometimes when i crank my car it’s already doing it but sometimes when i am driving my car it’ll switch to whatever it wants to do next. i hope that makes sense, that’s just the best i know how to explain it. why is this happening?? has this happened to anyone else? i get migraines and i can’t be driving with a strobe light happening like right in front of my face, ya know? like, that’s a migraine trigger. this isn’t cool.. in the picture that i submitted it’s a radio screen in the first phase of what happened to my other screen above the steering wheel and the date selected is the date in which other screen started this whole process of whatever it did.

While driving after get my ford focus after having a oil change it started to stall out very hosting to drive at any speed. transmission light came on telling me to service it. i pulled over back to priority ford dealership.the tech came out and tells me that my ford focus was on a recall for my transmission. i had to take it to the service center 3blocks away,with the car in that horrible way driving.

I was driving away from my boyfriends house heading to the interstate 95 . as i was driving i noticed white smoke coming out of the dashboard, i the car around and headed back to my boyfriends house, i put the car in park and jumped out, my boyfriend came outside and he was able to put the fire out. *tr

I have a notification on my car that says transmission fault and my car is driving like it’s in neutral.

The car shakes when trying to change gears an take off today it did it bad in traffic an wouldn’t go into reverse an the check engine light came on.. i toke it to see why the light came on an it was the code p080d witch is the same as many other have reported clutch motor tcm i just hope that’s it an i still have a warranty on it..

Every time i try to even slightly incline the transmission sputters and shakes and continues until i'm not in any upcline at all. i've taken my car many times to multiple dealerships just to be told it's nothing or it's because your vehicle is a flex so the car thinks it's in manual. it's not a problem. just drive it and itll be fine. well 6years have past and it just gets worse each time. i've parted the car and drive it occasionally because when it jerks and doesnt go into gear or acceleration is none existant it's only a matter of time before someone hits me from behind on the hyw. but again ford has not honored my 100000 warranty when my catilatic converter went out when i only had 80000 miles on it. found out a year later that it was covered. ford is horrible on correcting issues that are a safety matter.at this point like a service tech told me it's their word against mine. they have the power so either deal with it or get rid of your car.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving approximately 45 mph, the vehicle loss motive power and stalled with the check engine warning light illuminated. the contact had to get the vehicle to the side of the road. the contact had to jumpstart the vehicle. the contact took the vehicle to a certified mechanic who was unable to diagnose the vehicle. the contact then took the vehicle to the capitol city ford located at (8623 e washington st, indianapolis, in 46219, (317) 898-0700). the contact was informed that a wiring harness shifted and damaged other wires within the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. the approximate failure mileage was 80,000.

The car shutters when going from a complete stop. i stop at a stop sign or stop light and when i take off the whole car shutters. when i asked about this i was told it was a common problem in this car modle and to report it. the car has done this since i have owned it and the ford dealership said there was not a fix for it.

The issue has happened 3 times since i have owned the car. the car was shaking when i would push on the gas. there was a delay with exceleration. i was driving on the city street and the car would not excelerate the transmission was not changing gears. i had to coast down the street to make it to somewhere i could pull over. once stopped the car would not go into any gear and would not drive. i had the car towed to the ford dealership each time i was told that it was the transmission control module and the clutch that needed to be replaced.

The driver seat belt gets stuck alot and is very hard to disconnect, the car won't go in reverse and it is part of a clutch recall ford won't honor it it's been replaced twice already,

The transmission slips making car jerk during take off and shifting into second, on the highway transmission rpms go up and transmission won’t shift gears when accelerating

Tl* the contact owns a 2013 ford focus. the contact stated while driving at various speeds, the transmission started to slip. the contact stated no warning light was illuminated. the contact drove the vehicle to skalnek ford located at (941 s lapeer rd, orion charter township, mi 48362) where it was diagnosed. the contact was informed that the transmission clutch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and a case was filed. the approximate failure mileage was 77,100. *bf*jb

Tl* the contact owns a 2013 ford focus. the contact stated while her friend was driving at 70 mph, the vehicle ran out of fuel. the contact stated her friend had to put on her emergency hazard lights on to safely drive to a gas station. the contact stated the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). the vehicle was taken to ken wilson ford located at (769 champion dr, canton, nc 28716) but was not repaired. the manufacturer was made aware of the issue. the failure mileage was unknown.

When the out side temperature drops to about 32 degrees or lower the electric power steering fails. this can happen from a parked situation as well as when you are driving.. it will lock up. has occurred on city streets.

Same issue with previous door latch recall, it is broken again and since it has already "been repaired" they will not fix it again. door will not lock or will get stuck in a locked position and will not close.

The steering wheel got stuck! thank god i was leaving my home and noticed it.. and also i had to get the meter fixed because it was giving me the wrong gas mileage

I bought a 2013 focus st in february 2020. it was having stalling issues reportedly due to a wire harness tsb/recall car was taken in to have recall repair done. took the vehicle in to corwin ford in nampa idaho after two weeks of them having the car they could not figure out what was wrong and told me the car was fine. i test drove it and it drove better than before they stated they did nothing so i left. the second i turn out of the dealership it stalls so i took it back and let them know it’s still stalling a tech came and looked and verified something was wrong with the car. i finally researched and came across that tsb so i called and left a voicemail advising them to check the harness. well it turned out to be the splices not being done correctly the first time. i was charged and accused of trying to foot the bill for telling them it should be covered under a recall remedy or recall warranty...

Tl* the contact owns a 2013 ford focus. the contact stated the previous owner took the vehicle to kenny ross ford south located at (3200 library rd, castle shannon, pa 15234) to be repaired under nhtsa campaign number: 15v813000 (electrical system) however, the failure occurred after the recall repair was performed. the contact stated the engine stalled while driving uphill. the contact stated pulled over and restarted the vehicle. the contact took the vehicle to an independent mechanic to be diagnosed. the vehicle was diagnosed with an unknown wiring harness failure. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 134,000. the vin was not available.

The fuel tanked is deformed and the fuel gauge reflects one-quarter to one-half of a tank of fuel when it is actually empty. the recall notice indicated the fuel tank could be replaced if deformed. my fuel tank is deformed and i mentioned that to the service advisor. he didn't seem interested in my concern. not knowing how much fuel is remaining in the tank is a real problem. the tank is deformed and should be replaced as per the recall.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at approximately 5 mph, the vehicle was shuddered. the contact stated that the failure was not experienced at a higher speed. the vehicle was taken to mclaughlin motors inc located at (950 n main st, sumter, sc 29150) where it was diagnosed that the clutch needed to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 87,131.

Tl* the contact owns a 2013 ford focus. the contact stated while driving 70 mph, the vehicle stalled with several unknown warning lights illuminated. the contact stated that the fuel gauge was inoperable. roadside assistance was called and jump started the vehicle and added fuel to the vehicle. the contact also experienced the failure while driving at 55 mph. additionally, after refueling the vehicle, the accelerator pedal was depressed, the rpm revved up however, the vehicle hesitated to respond. the contact stated that the vehicle respond up to 10 mph. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). the vehicle was taken to mike reichenbach ford lincoln located at (600 n coit st, florence, sc 29501), to be diagnosed. the contact was informed that an unknown software update needed to be performed which was still pending. the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.*dt consumer stated that vehicle was taken to mike reichenbach on 9/12/2019 for the repair and was told that the vehicle was repaired. consumer found out later that no repairs were actually made. the check engine light came on and vehicle was taken to an auto zone where it was found out that there was an issue with the canister purge valve which was part of the recall. on 3/2/2020 consumer took vehicle to raceway ford of darlington to be repaired. raceway ford refused to repair vehicle because mike reichenbach had closed the recall. consumer says vehicle continues to stall randomly and that after refueling vehicle has to be running with the gas pedal depressed before it can be driven. *dl

When driving the vehicle it causes a stuttering movement from a stop. when pressing the gas from a stopped position it starts to shake upon acceleration. the car almost feels like the transmission is slipping and may cause the vehicle to stop. i feel that i and my children are unsafe when this happens!!!

Electric steering assist system went out. i was getting ready to head home when the steering was like a lead brick, luckily i was still in my work parking lot of newcastle heated storage 7115 132nd place se newcastle wa 98059 when it went bad. i couldn't control the steering unless i was a body builder. i parked and called uber.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at an undisclosed speed, the steering wheel pulled to the left and right failing to stay straight. no warning lights were illuminated. the vehicle was taken to koons falls church ford (1051 e broad st, falls church, va 22044) and also to stafford ford lincoln of salisbury (1902 n salisbury blvd, salisbury, md 21801) and was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was approximately 94,000.

While at a stop light on a busy street my car jerks and then gets quiet, when the light changes to green i hit on the gas pedal and the car does not move, no matter how hard i press, i turn on my emergency lights and after about 3 mins the car finally moves but while driving once again i hit on the gas pedal to increase speed and it does not work, i decide to turn around in a small parking lot and take it home and while doing that the car doesn’t reverse, i get it back on the road and it jerks and jumps to the point where i just had to park it and call a ride. the week prior a mechanic told me i just needed coolant after the car jerked and stalled on the highway while i was going 70mph, and now every time i bring the car to a complete stop it doesn’t move once it’s time to accelerate, i’ve had it stall in heavy traffic where cars where bumper to bumper and i could not move. all of this after i had the ecu flashed to fix the codes, the entire engine and head gaskets replaced, the fuel pump system and transmission fixed by ford. so i took it to a mechanic to get it diagnosed and they inform me of multiple problems such as a new thermostat and air bag deployment issues but the main problem is that i need a new transmission again, unfortunately the cars value is not worth what it will cost to fix the transmission again.

The electronic power steering assist feature failed when i was 100 miles from home.it occurred after the car was parked for about 2 hours. prior to this it was working ok. this has happened one time before. when it happened before i disconnected the battery and cleaned the terminal. i charged the battery and the problem went away for about a month. today i took the car to a service center and had the battery replaced. the problem did not go away this time. i had to drive the car back on the freeway without power steering assist.

My ford focus 2013, has been fixed two times and the same problem is reoccurring. i have called customer service and they weren’t very helpful and it is difficult to reach them. the car shutters upon accelerating. it is unsafe to drive as stated in the recall. i have been told that warranty is expired. this has been a lawsuit before and i strongly believe that the warranty that i had previously when fixing the ford should apply this time as well. my car is currently in a ford dealership waiting to get fixed, but i do need the clear that warranty will cover it since this is the third time this has happened. i should be able to rely on my car and not be worried if it will start.

Tl* the contact owns a 2013 ford focus se. the contact stated that while driving at 70 mph the transmission suddenly downshifted from an automatic six speed to a speed of approximately 35 mph. the cause of the failure has not been diagnosed. there were no consequences the contact called the manufacturer from the side of the road. they advised that the vehicle was covered under an extended warranty but the contact would have to pay for towing to the dealer. the vehicle was driven to the dealer jc lewis ford (9505 abercorn st, savannah, ga 31406 (912) 210-5692) where the transmission module was reprogrammed under an extended warranty. the vehicle was test driven but no issues were found. the vehicle however experienced the same issue the same day it was returned to the contact. she had to schedule another an appointment with the dealer to re-inspect the vehicle. the failure mileage was 29,000.

Tl* the contact owns a 2013 ford focus. contact stated that while driving at 45 mph, the steering wheel ceased without warning. the contact took her foot off the accelerator pedal coasted to the shoulder of the road. the contact turned the vehicle off and back on which failed to resume back to normal vehicle operation. the vehicle was driven to the residence where the vehicle was diagnosed by an independent mechanic. the contact was informed that the rack and pinion needed to be replaced. the vehicle was not repaired. obaugh ford, inc. 13 lee jackson hwy, staunton, va 24401, (540) 851-4800) was contacted and informed of the failure. the manufacturer was contacted and informed of the failure. the approximate failure mileage was 131,297. *dt *dl

My check engine light is on and the code that was read is p1450. the wheel locked on me on two separate occasions. i was unable to make a turn while going across traffic to get to the other side of the median and had to completely turn the car off and start it again for it to unlock.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at an unknown speed, the power steering warning light illuminated continuously. the contact stated that the warning light was not illuminated after the vehicle was restarted. in addition, after starting the vehicle, the steering wheel ceased. the contact stated the vehicle was able to be driven however, the steering wheel was very difficult to maneuver. the vehicle was taken to corwin ford of springfield 3241 s glenstone ave, springfield, mo 65804, where it was diagnosed that the power steering gear needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 95,000.

Tl* the contact owns a 2013 ford focus. while driving at low speeds the vehicle stalled and restarted independently. the transmission fault warning light was illuminated as well as the service vehicle message was displayed. the contact called. simi valley ford 2440 first st, simi valley, ca 93065 (805) 583-0333, however, the vehicle was not diagnosed nor repaired. the manufacturer was not contacted. the failure mileage was 107,000.

At taking off at a red light my car stutters and shakes and it's worse when going uphill it feels like it's going to stall on me in the middle of the road.

My car is having issues shifting. it is an automatic car. there is issues accelerating. when stopped i hit the gas pedal and its fine until it shifts, then the car stalls for a few seconds and then catches up. it does this every time it goes to shift gears until about 35 mph. it is out of warranty to fix the transmission, but it posses a huge safety risk.

Faulty transmission defect relating to the clutch and transmission control module in the dps6 transmission. loss of clutch engagement, loss of power and no start from engine. ford motor company failed to determine my car to qualify for a clutch and transmission control module replacement. ford motor company also failed to determine my car to qualift for a clutch and transmission control module replacement falling under the customer satisfaction program 14m01 - supplement #7 and customer satisfaction program 15b22- supplement #3. i have emailed david j. johnson on sunday february 2, ,2020 and received a call from mr. johnson executive office on february 5, 2020 and have yet to received anything.

I have been calling my local ford dealership (tamiami ford in naples, florida) to schedule an appointment for recall 18s32 for months now and they still have not scheduled an appointment with me. the service department takes down my information and tells me they will call me back to schedule an appointment, and then to repeat all my information again to a voice message. i have never received a call back to schedule an appointment. i have called and asked to speak to the service manager several times, always getting voicemail saying he is currently on a call with a customer and will call me back urgently. i have left several messages on the service managers voicemail. the service manager has never called me back. this has been ongoing since august 2019 and i am receiving letters from ford reminding me i have a recall and to get it fixed with my local dealership, while i literally cannot schedule an appointment.

On my way from work went to leave and press gas paddle car. act like it speed up hill . car start stuttering making a grinding noise jerking. got half way home it start smoking. . when i first bought car i had to put in shop because of transmission problems it one thing after another ive done already had several recalls done on it. now its given me more problems. always on the high way

Tl* the contact owns a 2013 ford focus. the contact was unable to steer the vehicle. the dealer diagnosed vehicle with defective power steering needing an interior gear replacement the contact was unable to drive the vehicle. the vehicle had to be repaired out of pocket the contact stated that while driving approximately 60 mph, the steering ability became very hard. the contact stated that the failure had been occurring for approximately two years. the power steering assist failure illuminated every time the vehicle was turned on. the vehicle was taken to the shottenkirk ford jasper (868 georgia 515, jasper, ga,30143) twice, they determined interior gear replacement needed. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 89,000.

I have own a 2013 ford focus and when i try to accelerate, it seams the car revs up but doesn't go any faster. that doesn't happen all the time but when it does it's scary to think that i might get rear-ended when i'm switching lanes on the freeway. the car also switches gears a little rough. something definitely feels off about this transmission.

Ive called not one but two dealerships and they keep saying they can only fix the doors on my car but the fuel has had a recall on it for just as long i can not continue to be afraid to put my 4 month old son in my vehicle because they refuse to fix or even attempt to fix the issue my vehicle continuously cuts off at random times anywhere even going down the interstate i always keep it above half a tank and it still cuts off im putting my hole family at risk due to a issue ford refuses to fix and i can not afford to get a newer car or even a different car. i also can not drive a rental while it sits at a shop for months. it cuts off taking off slowing down and even running at speed.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle vibrated and lost power, without warning. the vehicle was taken to the johnson city ford dealer, located at 207 princeton rd, johnson city, tn 37601, where the clutches and transmission were repaired. the failure recurred several times. the manufacturer was made aware of the failures and referred the contact back to the dealer. the failure was no t repaired. the failure mileage was approximately 300.

I started the car and while it was still in park, completely unmoving, an alert came up on the screen saying “steering fault service now” and the steering wheel was completely unable to move.

When accelerating, the vehicle shutters, shakes and jerks. this happens every time, no matter whether the vehicle has been idle for no specific amount of time and even when the vehicle is operational. the vehicle was purchased new in december 2013 and has been an ongoing issue.

Tl* the contact owns a 2013 ford focus. the contact stated that the transmission experienced slipping gears and an abnormal shudder while driving. the contact stated that the vehicle had a salvage title and taken the vehicle to caruso ford lincoln located at (3500 cherry ave, long beach, ca 90807, (562) 426-3301) to be diagnosed. the mechanic refused to perform the diagnostic test due the vehicle having a salvage title. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact was referred to the nhtsa to file a complaint. the failure mileage was approximately 65,000.

When driving the vehicle it causes a stuttering movement from a stop. when pressing the gas from a stopped position it starts to shake upon acceleration. the car almost feels like the transmission is slipping and may cause the vehicle to stop. i feel that i am unsafe when this happens.

The driver's side door latch is impaired. the door appears to be closed but does not latch to seal the door in place. this was recently noticed by a professional detailing service in january 2020. it appears this is the same recall issue from the 2017 recall regarding latch/linkage issues.

Ford has sold a car to millions of people that is unsafe for the road. i've had numerous occasions of failures with the transmission where it will suddenly not accelerate, causing undue danger my family and myself. this car should be fully recalled to replace the transmission in its entirety. the failure by the nhtsa to do so even years after the problem was known with the dps6 transmission is a absurd lack of safety oversight. my wife and child were almost hit by a tractor trailer due to the car not accelerating pulling into traffic, this is far from the first instance. they could have easily died from this and other occasions. my family is scared to be in this vehicle after numerous occasions of similar situations happening. every day you do not do a full recall, you risk more lives being in danger.

My radio has very high static and i cannot use my phone system. my fuel gauge is not reading properly. my car just shuts off while i am driving it. when i pull off the engine stalls. these issues have been on going every since i owned the car. it is a complete lemon.

I had my transmission recall worked on and immediately after that my check engine light came on and every time after that anytime i get gas my car stalls and has issues starting. i have to sit and wait for 20 or 30 mins before my car will start. if i try to drive off i have to push down on the accelerator and shift into drive and if i stop the car will shut off.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at 20 mph, through an intersection making a left turn with the accelerator pedal depressed, the steering wheel ceased with the power train assist warning light illuminated. the contact managed to veer to the shoulder, turned the vehicle off and back on but failed to operate as intended. the contact allowed the vehicle to rest for an hour turned the vehicle on and the vehicle operated as intended. a dealer was not contacted. the vehicle was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was approximation 82,000.

My transmission,jerks and stop when driving,doesnt go up hills very good.when taking off at a stop sign or stop lights,it doesn't want to pull off,it kinda stall.

While driving the lights come on the dashboard and the car stops automatically and the car doesn’t turn on for while,then after two hours it turns on and i drive it for another five days and that happens again almost an in crash or i was very lucky for a very bad accident and i called a tow truck to send my car home and since then is undrivable which is parked in my house

2013 focus hatch with manual transmission. bought the vehicle with 69k miles, currently has just over 100k. great vehicle, very happy with it for the most part. haven't had any issues since purchase. ford recall number 16c13 for the reprogramming of the body control module to require 2 presses of the trunk release to open the hatch on manual transmission vehicles has been reported as completed on my vehicle in january of 2017. however my vehicle still only requires one press of the button to open the hatch. something that i have done inadvertently several times while driving when attempting to turn on the fog lamps. i contacted the dealer that reportedly completed the recall (sioux falls ford lincoln, sioux falls, south dakota), and ford. both of whom told me the recall has been completed and there's nothing they can do about it without bringing the vehicle in and paying for a service. i replaced the battery in the vehicle shortly after buying it. not sure if the body control module lost the programming, or if the recall was never completed. at any rate it doesn't affect the overall performance of the vehicle, have not experienced any issues with the hatch coming open while driving, only unlatching. i have not looked any further into the issue than this, just wanted to put my experience out there.

Very hard shifting through gears when first starting to drive. after car is warmed up and driven for a time. there is a shuddering in the transmission when starting from a stop. the hard shuddering makes it seem like the transmission is going to fail.

Windshield wipers will go erratic for about 10-15 minutes while driving in the rain. when the wipers finally turn off they wont come back. currently the wipers will not work at all after this last incident.

Driver side power window stopped working

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at approximately 40 mph, the vehicle stalled without warning. the vehicle was taken to coggin ford jacksonville located at 9650 atlantic blvd, jacksonville, fl 32225, phone number: 904-747-8996, to be repaired. the vehicle was repaired however, contact was unaware as to what was repaired. the vehicle was subjected to nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving there was a grinding sound and the wheel locked, while the contact made a turn. the steering assist fault light illuminated and the contact could no longer turn the steering wheel. the vehicle was towed to the dealer jimmy granger ford natchitoches (7501 la-1, natchitoches, la 71457 (318) 252-8559) where it was diagnosed that the rack and pinion system needed to be replaced. the manufacturer confirmed that there were no recalls on the vehicle. the vehicle was towed back to the contact's home and was currently unrepaired. the failure mileage was 100,000.

Power steering went out. alert for power steering. the rack and pinion have to be replaced. this car only has 61,000 miles on it at this time. was told by repair shop that this was low mileage for this type of repair. car is driven mainly on highway. car is well maintained. bought vehicle two years ago. it was a one owner car that only had 29,000 miles. i am 50 years old and a reliable driver. this car has had to have a clutch replaced and steering replaced in two years. the cars steering went out during a stop. was able to get to the nearest repair shop with hard steering.

My transmission went out and i had to pay $6000.00 to get it fixed! yet again another problem with this 2013 ford focus! i am so angry right now. something has to be done!

My power steering seized and went out while driving on the freeway with my child. we are so lucky that we did not crash and die! i have had nothing but problems with my 2013 ford focus! i just wanted a safe car for my child and i. even after i fix it and pay over $2000.00 i will never feel safe in this car again! how can ford be ok with this. the car itself should be recalled! power steering, transmission replacement, brake lines failing, radio has gone out, sync never worked, door latches failed, now i am told my gas tank is recalled! ugggg!

Electric power steering failed. the following ford error or fault codes were identified: u3000:49-48 and u3000:53-c8. ford dealership advised replacement cost would be approx. $2,600. vehicle is a 2013 ford focus ev with approx. 60k miles. based on reports read on nhtsa website and other notable resources ford has had issues with electric power steering in several models. though this specific model and year are not identified in a recall, the electric steering failure and accompanying codes fit the bill with issues covered in a recall. when this issue occurred the vehicle was in motion on downtown city streets, traveling at an approx. speed of 25 to 30 mph when the electric steering failed. this event caused the vehicle to veer off to one direction and strike a curb while at the same time i depressed the brakes to stop or slow the vehicle in an attempt to regain control. the vehicle never regained electric power steering control.

Dps6 clutch was repaired/replaced at 85,000 miles due to severe shuddering and dangerous driving performance. severe shuddering returned at 98,000 miles and was not scheduled for service until after 100,000 miles - ford motor company and dealer now refuses to repair the dangerous and faulty dps6 clutch assembly on my vehicle. vehicle shudders when shifting from first to second, sometimes violently, occasionally losing power or accelerating suddenly. has also led to engine stall while in traffic. ford refuses to fix my car.

Vehicle has known issues thru ford. just had clutch assembly replaced was driving car monday it started shifting erratically my granddaughter was in car it lurched shudders. at ford dealer said it is some sort of transmission fork 1900.00 to fix vehicle has recalls but ford won’t honor the transmission by certain dealers

I’m just having several issues with this car since i purchased it

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at undisclosed speeds, the vehicle hesitated and shook abnormally while the accelerator pedal was depressed. the vehicle was taken to rochester ford 4900 us-52, rochester, mn 55901, (507) 288-7564, where it was repaired nine times under warranty however, the failure persisted and the repairs were unknown. the manufacturer had been notified regarding the matter and offered no further assistance. the failure mileage was 45,084.

At 9:30pm on may 12th 2016 i was driving on i-5 through downtown seattle going approximately 60 miles an hour in the far left lane, when the gas pedal dropped all the way to the floor and i completely lost power. i had to change across 4 lanes of traffic while my vehicle was steadily losing power to exit at mercer st. from there i barely made it to the side of the road on westlake ave where a tow truck picked me up. following that experience i have had to take my car to have the clutch/transmission repacked 5 times!!! each time when the clutch is starting to fail, it shudders, shakes and loses power. i am afraid of it losing power in a intersection and being t-boned by another vehicle (this has happened to other owners of these cars). ford is responsible for fixing this, however they have not taken responsibility and here i and about 4 million other customers are left with lemons! hold ford accountable for their faulty transmission/clutches from 2011-2016 fiesta/focuses, all i want is a dependable car that will last more than 4 years and 68,000 miles.

El vehÍculo empeso a jolonearse en carretera y fue perdiendo la fuerza y a otro dÍa ya no agarro la reversa y para enfrente velosidad que agarraba era a 5

My vehicle was in motion when it came to a stop from losing power

The vehicle shakes when it starts. seams like something is wrong with the transmission. it’s very troublesome in the signal light in the highway.

Transmission shuttering ,rows backwards on a incline,try to merge in traffic will not move fast enough very dangers ,called ford customer service said it would be covered once i took it to the ford dealership i was charged for diagnostic then was told it was not covered and said it would cost me $1600 to fix ,did not have it fix setting at home in garage

The vehicle suddenly shut off while my daughter was driving on a highway and she was unable to restart it. the mechanic states that it is a malfunction involving the purge valve and fuel pump. due to this malfunction, the o2 sensor and fuel tank needs replaced and the pcm needs reprogrammed. the mechanic states this should be covered under recall 18s32 and 19s22 but ford is saying that my particular vehicle is not covered under this recall. why???

My vehicle has been in the shop repeatedly every since i purchased it in 2012 car not accelerating when it should. it hesitates and shudders violently when taking off in first gear. i have been told that i must have a new clutch system put in a transmission at my expense. when the vehicle is cool it will shift good but as it is driven more, the worse it gets at shifting.

Vehicle lost power and wouldn’t accelerate. rpm’s rose but car wouldn’t go. this happened while i was entering an intersection with cross traffic! this could get someone killed. the vehicle only had 78,000 miles and had been in the shop at least one other time at around 53,000 miles and the transmission was fixed then. here we are 25,000 miles later and it’s out again!

While starting to accelerate my car leaped forward and i had to slam on the brakes to prevent me from rear ending another vehicle. my car then startling stuttering from the faulty transmission. the car does not shift properly.

When accelerating from stopped positions like waiting to turn, the car will hesitate badly when pressing the accelerator and will not take off very fast. this occurs on level as well as unlevel ground. we have had the clutch replaced 3 times within 2 years and continue to have issues. this occurs when in drive when turning all the time. it also occccurs when we are trying to speed up to pass another car or get ahead of one. when the car is on an angle the fuel gauge will read up to 30 miles on the tank but will stop as the fuel sensor does not show the car has gas in it. we have had the fuel gauge changed 2 times in a 2013 ford focus. this occurs when parking the car in our driveway. this occurs every dat that we have had the car.

Tl* the contact owns a 2013 ford focus. while the contact's daughter was driving 50 mph, the check engine indicator illuminated. also, the vehicle would not shift into reverse. the vehicle was taken to webb ford (219-924-3400, located at 9809 indianapolis blvd, highland, in 46322), but was not diagnosed or repaired. the technician stated that the warranty expired and informed the contact to bring the vehicle back later. a week later, the vehicle was taken back to the same dealer where it was waiting to be diagnosed. the manufacturer was made aware of the failure and did not assist. the failure mileage was not provided.

Tl* the contact owns a 2013 ford focus. while driving 35 mph, the vehicle jerked, lost power, and the clutch shuddered without warning. the vehicle was taken to russ milne ford (24777 hall rd, macomb, mi 48042, (586) 948-7700) where it was diagnosed that the transmission module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the extended warranties for the power train had expired. the failure mileage was approximately 119,050.

Purchased car new and from day one it was evident there we're transmission issues. had back to the deal several times the said they reprogrammed the transmission but it did not help, maybe even made it worse? when driving or pulling out the car would shake and shutter very bad. this was a constant issue from the day i drove it off of the sales lot.

My 2013 ford focus transmission shutters during take off and slips gears every so often, usually when launching from a full stop or when driving in the first two years.

The car is unsafe to drive due to the transmission. it shakes violently and will not accelerate at times. i have had it to the dealership many times over the last 2 years with no fix in place.

I own a 2013 ford focus that is experiencing door latch failures. i have discovered that their is a recall notice for the ford focus door latches but based the vin for my vehicle my vehicle is apparently not covered. (safety recall 16s30) the vehicle was stationary at the time of the failure of the driver's side rear door latch. the latch opened but then would no longer engage to hold the door closed. i tried to rectify the issue with ford motor company but they just state that my particular vin is not covered.

When starting the car received the following error "steering assist fault". the car has no power steering and is undrivable. turned car on and off trying to reset it but it will not reset. the car was stationary located in a parking lot.

Tl* the contact owns a 2013 ford focus. while driving 40 mph, the vehicle slowed down, shook, and stalled. also, the check engine warning indicator illuminated. the vehicle was taken to academy ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) where it was diagnosed that the fuel tank canister, and fuel vapor purge valve needed to be replaced. the vehicle was repaired, but the failures recurred. the manufacturer was not contacted. the failure mileage was 1,025.

When driving car and come to a stop, it splitters when accelerating. when fuel gets lower than half of a tank, the car loses power, sputters and engine makes a grinding noise. this happens only when driving uphill or from stopped position.

I've had transmission problems since purchasing the car. two days ago the car would not go into reverse and the engine light came on - it was stuck in the garage at this time. i was finally able to get the car to reverse and the light went off a few hours later. yesterday the car, again, would not reverse and the engine light came back on. this time it was stuck in a parking lot. after many attempts, some of which lead to the car not starting at all, the car finally turned on, and reversed after roughly half an hour. this morning i took the car to webb ford in highland, in for repairs as the transmission has a 100,000 mile warranty. the dealership said they are backed up for over 2 weeks and would not even let me leave my car. the nest closest dealer in calumet city, il is not taking transmission work at all. now, after leaving work, my car will not go over 15mph without jerking and chugging and it seems that i have no way to get the transmission fixed even though it's under warranty because no one will take my car.

When driving my car it studders and shakes violently and i'm not sure what to do about it. i have read about the issues with the transmission and wanted to make sure my problem was entered.

The car has had several recalls and transmission problems since the day i got it. it has clutch issues that leaves me stalled stuck in gear in the middle of rush hour traffic. it has left me stuck in my garage and not being able to go in reverse for days at a time.

The cars transmission will shudder and hesitate from a stopped condition. i have had it repaired 2 times and about to take it in for a 3rd. this has been an ongoing issue with this transmission

My car shudders when i try to drive and get up to speed or pulls sometime i have to push the gas pedal all the way to the car floor to go when i try to pull out a friend if mines received a recall letter about her car doing this her car is a a year or so older than mines but i haven’t received anything but my car be doing the exact thing that’s was being explained in the letter my car has being doing this since the last recall and i had to put it in the shop in august of 2018

Car began to stall and completely shut down. while in drive, with my foot on brake at a red light a error code flashed on dash " transmission not in park" and then it shut off. car stalled 4 more times in a matter of a hour, twice while in park and car was just running. last time at a red light in drive . took 30-40 seconds to restart car, very unsafe.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline), but the remedy failed. while driving 10 mph, the vehicle stalled. ford country (280 n gibson rd, henderson, nv 89014, (888) 360-8509) was contacted and informed the contact to keep the vehicle fueled above half a tank and that the computer needed to adjust to the update. the manufacturer was not made aware of the failure. the failure mileage was 104,142.

Country ford stated that they fixed the issue. i called them the same day that the issue was still on going. they stated that it might have been the reset of the computer. i’m very concern the issue was not fix because the needed part wasn’t available at the time. the car still stalls when it’s at half a tank and completely stalls when it’s at a quarter tank. this is not safe to be driving down highways or in a busy city. i am concern with with my health and life it suddenly shots off on a busy road.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline) on january 2, 2019. the contact stated that the vehicle did not restart after being fueled. the vehicle restarted after a while, but failed to start again three days later. the vehicle was taken back to the dealer where the recall repair was performed: john kennedy ford (888-377-1951, located at 1403 ridge pike, conshohocken, pa 19428). the technician diagnosed and replaced the purge valve assembly, but the failure recurred three days later. after the fuel tank was refilled, the vehicle shook, shuddered, and stalled. also, the battery and check engine indicators illuminated. the manufacturer was made aware of the failures and did not assist. the vehicle was taken back to the same dealer and the fuel canister was replaced. the vehicle was repaired. the failure mileage was 90,153.

My car was on recall about the transmission and the gas they only fix the gas leak but they say they don’t have the part for the transmission

Tl* the contact owns a 2013 ford focus. while the vehicle was idling at a red light to make a turn, it lost steering ability and "steering assist fault" and "service rdq,d" appeared on the message center. the vehicle was towed to automax ford (3301 e central texas expy, killeen, tx 76543) where it was diagnosed that the steering gear box failed and needed replacement. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 147,000.

With no cause or warning, the instrument panel notified me that "hill assist is unavailable". also, when stationary, there appears to be no power steering when attempting to turn left. this problem stops when rolling forward or reverse. after moving, the problem does not reoccur (stop signs, stop lights, etc). it does, however, occur again when the ignition is turned off, then back on. both of these problems began at the same time.

Tl* the contact owns a 2013 ford focus. while driving 55 mph, the vehicle shut off without warning which has to do with transmission clutch. the contact was able to maneuver to the side of the road and restart the vehicle. the contact also stated that the vehicle hesitated and shuddered while depressing the accelerator pedal. the manufacturer was notified of the failure and informed the contact that there had been a warranty recall placed on the vehicle. the contact scheduled an appointment with nye ford (1479 genesee st, oneida, ny 13421, (888) 769-0937) to have the vehicle serviced. after having the vehicle for nearly a week, the dealer stated that the vehicle could not be serviced because it was out of warranty. the contact called the manufacturer back and was informed that they had no evidence of her speaking with a representative. the contact was not given a reference number after her conversation with the initial representative. the vehicle had not been repaired. the failure mileage was 147,000. *ln contact stated vehicle was sold to contact with transmission issue. vehicle just turns on and off. *jb

Just picked up yesterday after 4th transmission visit. car was hard shifting in low speeds and when accelerating the car will hesitate and lunge. won't drive distance or on freeway only good for local small routes.

Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact stated that the vehicle failed to start. there were no warning indicators illuminated. the vehicle was towed to wray ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) where it was diagnosed that the pcm software crashed and needed to be updated. the vehicle was not repaired per the recall due to the mileage. the manufacturer was contacted and provided case number: cas 23983015. no further assistance was provided. the failure mileage was 160,000.

Transmission makes a metal type noise consistently and surges when warm. there is a random clicking noise under hood. transmission disengages intermittently while driving.

Transmission shudders in excess on take- off, when coming off a stop and jumps out of gear when driving.

Tl* the contact owns a 2013 ford focus. while driving 70 mph, the vehicle stalled without warning. on several occasions, the contact was able to restart the vehicle. the vehicle was taken to grand prairie ford (located at 701 e palace pkwy, grand prairie, tx 75050, (972) 975-9621) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was contacted. the approximate failure mileage was 114,000.

Bolt sheared off in the transmission while on the highway causing the car to stall out & be unable to go into any gear, gates for the gears seemed to be gone as shifter knob could move freely around. it did re-start once, just long enough to get off the highway, then immediately stopped working again. got the bolt replaced with a ford bolt, it sheared off again while driving downtown within 4 days, had it replaced and bolted through a 2nd time, and it sheared off yet again while merging onto the highway, 2 of the three times this happened car was above 30mph, one time i was only going about 15mph. car is still not functional & ford has stated thus far, their suggestion is replacing the transmission, which seems to be a temporary fix, as everyone else who i know/have looked up that's had this done only gets the vehicle working for a short period of time and then the vehicle stops working again when the bolt shears off. this seems to be a common issue for the 2012-2016 ford focus, though i don't know if it's just manual or both manual & automatic transmissions.

Tl* the contact owns a 2013 ford taurus. the contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline). the recall repair was performed by maxwell ford (5000 s ih 35 frontage rd, austin, tx 78745, (512) 443-5000). after the repair, the check engine indicator illuminated. the contact called the dealer back and was informed to take the vehicle to an independent mechanic. the contact stated that the failure may be due to the catalytic converter, which failed prior to the recall repair. when the contact took the vehicle to the dealer for the recall repair, the dealer stated that the catalytic converter was not related to the recall. the failure mileage was 122,000.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle shook and shuddered while driving. in addition, the transmission was faulty and the vehicle decelerated a few times. the vehicle was driven to crane ford (4601 colonel glen plaza drive, little rock, ak 72210) where it was diagnosed that the power train failed and an unknown part was needed. the manufacturer was not made aware of the failure. the failure mileage was 118,000.