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2013 FORD C-MAX
8 Recalls for 2013 FORD C-MAX
| Recall Date | Component | Summary |
|---|---|---|
| 2022-06-10 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | POWER TRAIN:SHIFT LINKAGE/CABLE/ROD | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S43. |
| 2014-05-07 | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE | AIR BAGS:SIDE/WINDOW | Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag. Remedy: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford’s number for this recall is 14S04. |
| 2020-06-08 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle’s door latches and enter the date codes into a website to determine if the latches are correct. This recall began July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S30. |
| 2018-09-10 | EQUIPMENT:ELECTRICAL | Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house’s outlet or wiring can cause the cord to overheat and melt. Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S24. |
| 2016-09-06 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S30. |
| 2014-09-26 | AIR BAGS | AIR BAGS:SIDE/WINDOW | SEAT BELTS | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short. Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 14S21. |
| 2014-04-02 | SEATS:FRONT ASSEMBLY:RECLINER | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems.” Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford’s number for this recall is 14C03. |
| 2014-05-07 | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | AIR BAGS:SIDE/WINDOW | Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag. Remedy: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford’s number for this recall is 14S04. |
3 Complaints sent to the Center for Auto Safety for 2013 FORD C-MAX
| Date | Component | |||
|---|---|---|---|---|
| 2021-11-15 | electrical/battery | |||
| 2019-05-21 | NULL | |||
| 2016-06-15 | steering |
135 Complaints submitted to NHTSA for 2013 FORD C-MAX
| Date | Component | |||
|---|---|---|---|---|
| 2021-05-12 |
ELECTRICAL SYSTEM
ODI Number: 11416345 | |||
| 2021-04-22 |
FUEL/PROPULSION SYSTEM
ODI Number: 11413334 | |||
| 2021-04-04 |
SERVICE BRAKES | STEERING | VEHICLE SPEED CONTROL
ODI Number: 11406320 | |||
| 2021-02-22 |
STEERING
ODI Number: 11397307 | |||
| 2020-06-25 |
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11330917 | |||
| 2016-11-07 |
STRUCTURE:BODY
ODI Number: 10924631 | |||
| 2016-10-17 |
ELECTRICAL SYSTEM
ODI Number: 10916481 | |||
| 2016-09-21 |
STEERING
ODI Number: 10908346 | |||
| 2017-07-10 |
ENGINE
ODI Number: 11004091 | |||
| 2017-06-02 |
UNKNOWN OR OTHER
ODI Number: 10992964 | |||
| 2017-06-04 |
FUEL/PROPULSION SYSTEM
ODI Number: 10993064 | |||
| 2017-05-05 |
SERVICE BRAKES
ODI Number: 10983787 | |||
| 2017-04-24 |
STEERING
ODI Number: 10980119 | |||
| 2017-04-04 |
STEERING
ODI Number: 10970477 | |||
| 2017-04-04 |
STEERING
ODI Number: 10970452 | |||
| 2017-04-06 |
POWER TRAIN
ODI Number: 10971029 | |||
| 2017-08-11 |
ELECTRICAL SYSTEM
ODI Number: 11014719 | |||
| 2016-08-29 |
STEERING
ODI Number: 10899144 | |||
| 2017-03-12 |
ELECTRICAL SYSTEM
ODI Number: 10960199 | |||
| 2017-02-18 |
WHEELS
ODI Number: 10955399 | |||
| 2017-02-13 |
STRUCTURE:BODY:DOOR
ODI Number: 10954262 | |||
| 2017-02-09 |
ELECTRICAL SYSTEM
ODI Number: 10953701 | |||
| 2021-01-13 |
EXTERIOR LIGHTING
ODI Number: 11387934 | |||
| 2021-01-13 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11387933 | |||
| 2021-01-13 |
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11387894 | |||
| 2021-01-21 |
POWER TRAIN
ODI Number: 11389184 | |||
| 2021-01-06 |
POWER TRAIN
ODI Number: 11386803 | |||
| 2020-12-16 |
UNKNOWN OR OTHER
ODI Number: 11383829 | |||
| 2017-01-07 |
SEAT BELTS
ODI Number: 10940297 | |||
| 2016-12-22 |
ELECTRICAL SYSTEM
ODI Number: 10937174 | |||
| 2016-12-15 |
ELECTRICAL SYSTEM
ODI Number: 10935509 | |||
| 2020-11-14 |
ELECTRICAL SYSTEM | ENGINE | POWER TRAIN
ODI Number: 11374650 | |||
| 2020-10-19 |
STEERING
ODI Number: 11365259 | |||
| 2020-09-17 |
STEERING
ODI Number: 11355556 | |||
| 2020-09-05 |
STEERING
ODI Number: 11353318 | |||
| 2020-08-25 |
POWER TRAIN
ODI Number: 11351085 | |||
| 2020-08-15 |
UNKNOWN OR OTHER
ODI Number: 11349592 | |||
| 2020-08-13 |
WHEELS
ODI Number: 11349125 | |||
| 2020-08-04 |
STEERING
ODI Number: 11343238 | |||
| 2020-08-09 |
STRUCTURE:BODY
ODI Number: 11344223 | |||
| 2020-06-24 |
ENGINE
ODI Number: 11330589 | |||
| 2020-06-25 |
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11330917 | |||
| 2020-07-06 |
POWER TRAIN
ODI Number: 11337618 | |||
| 2020-06-08 |
ELECTRICAL SYSTEM | ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ODI Number: 11327736 | |||
| 2020-06-12 |
POWER TRAIN
ODI Number: 11328587 | |||
| 2020-06-08 |
STEERING
ODI Number: 11327859 | |||
| 2020-06-07 |
ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | UNKNOWN OR OTHER
ODI Number: 11327668 | |||
| 2020-06-09 |
ENGINE | VEHICLE SPEED CONTROL
ODI Number: 11328027 | |||
| 2020-06-13 |
LATCHES/LOCKS/LINKAGES | STRUCTURE:BODY
ODI Number: 11328663 | |||
| 2020-06-12 |
POWER TRAIN
ODI Number: 11328485 | |||
| 2020-05-17 |
STEERING
ODI Number: 11324890 | |||
| 2020-06-04 |
POWER TRAIN
ODI Number: 11327210 | |||
| 2020-03-31 |
POWER TRAIN
ODI Number: 11319871 | |||
| 2020-04-06 |
UNKNOWN OR OTHER
ODI Number: 11320358 | |||
| 2020-04-10 |
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11320730 | |||
| 2020-02-27 |
UNKNOWN OR OTHER
ODI Number: 11311854 | |||
| 2020-02-19 |
UNKNOWN OR OTHER
ODI Number: 11310188 | |||
| 2020-02-14 |
ELECTRICAL SYSTEM
ODI Number: 11309112 | |||
| 2020-02-02 |
STEERING
ODI Number: 11306571 | |||
| 2020-01-23 |
ELECTRICAL SYSTEM
ODI Number: 11301460 | |||
| 2020-01-08 |
ELECTRICAL SYSTEM
ODI Number: 11297874 | |||
| 2019-12-28 |
STEERING
ODI Number: 11291684 | |||
| 2019-12-04 |
STRUCTURE:BODY
ODI Number: 11286846 | |||
| 2019-12-13 |
STEERING
ODI Number: 11288877 | |||
| 2019-11-18 |
ELECTRICAL SYSTEM
ODI Number: 11280792 | |||
| 2019-12-01 |
STEERING
ODI Number: 11283190 | |||
| 2019-11-04 |
POWER TRAIN
ODI Number: 11278035 | |||
| 2019-11-03 |
ELECTRICAL SYSTEM | SEATS
ODI Number: 11277930 | |||
| 2019-11-08 |
STRUCTURE:BODY
ODI Number: 11278898 | |||
| 2019-11-06 |
STEERING
ODI Number: 11278541 | |||
| 2019-10-21 |
ELECTRICAL SYSTEM
ODI Number: 11269917 | |||
| 2019-08-11 |
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11243162 | |||
| 2019-07-24 |
STEERING
ODI Number: 11234332 | |||
| 2019-10-15 |
POWER TRAIN
ODI Number: 11268707 | |||
| 2019-10-15 |
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ODI Number: 11267470 | |||
| 2019-09-04 |
STRUCTURE:BODY
ODI Number: 11253152 | |||
| 2019-05-10 |
POWER TRAIN
ODI Number: 11206775 | |||
| 2019-05-21 |
STEERING
ODI Number: 11209015 | |||
| 2019-04-23 |
POWER TRAIN
ODI Number: 11203182 | |||
| 2019-03-30 |
STEERING
ODI Number: 11192649 | |||
| 2019-01-08 |
POWER TRAIN
ODI Number: 11165109 | |||
| 2018-12-12 |
ELECTRICAL SYSTEM
ODI Number: 11161014 | |||
| 2018-12-10 |
POWER TRAIN
ODI Number: 11160591 | |||
| 2018-12-15 |
FUEL/PROPULSION SYSTEM
ODI Number: 11161706 | |||
| 2018-12-15 |
STEERING
ODI Number: 11161703 | |||
| 2018-09-09 |
ELECTRICAL SYSTEM | ENGINE | EXTERIOR LIGHTING
ODI Number: 11128325 | |||
| 2018-09-04 |
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11124345 | |||
| 2018-08-27 |
STEERING
ODI Number: 11122861 | |||
| 2018-08-27 |
WHEELS
ODI Number: 11122485 | |||
| 2018-04-12 |
POWER TRAIN
ODI Number: 11084739 | |||
| 2019-03-25 |
ELECTRICAL SYSTEM
ODI Number: 11191331 | |||
| 2019-03-03 |
ELECTRICAL SYSTEM
ODI Number: 11183781 | |||
| 2019-02-06 |
EQUIPMENT
ODI Number: 11174867 | |||
| 2018-03-19 |
POWER TRAIN
ODI Number: 11080308 | |||
| 2018-02-16 |
SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11073288 | |||
| 2018-12-03 |
ENGINE | POWER TRAIN
ODI Number: 11155711 | |||
| 2018-11-19 |
POWER TRAIN
ODI Number: 11152469 | |||
| 2018-11-13 |
ELECTRICAL SYSTEM
ODI Number: 11151173 | |||
| 2018-11-21 |
STEERING
ODI Number: 11153053 | |||
| 2018-11-17 |
ELECTRICAL SYSTEM
ODI Number: 11152213 | |||
| 2018-08-01 |
STRUCTURE:BODY
ODI Number: 11115127 | |||
| 2018-06-21 |
ELECTRICAL SYSTEM
ODI Number: 11103015 | |||
| 2018-01-28 |
ELECTRICAL SYSTEM
ODI Number: 11065533 | |||
| 2018-01-31 |
POWER TRAIN
ODI Number: 11066076 | |||
| 2017-12-26 |
POWER TRAIN
ODI Number: 11056726 | |||
| 2017-12-26 |
POWER TRAIN
ODI Number: 11056667 | |||
| 2018-01-01 |
FUEL/PROPULSION SYSTEM
ODI Number: 11057801 | |||
| 2017-12-18 |
POWER TRAIN
ODI Number: 11055308 | |||
| 2017-12-08 |
STEERING
ODI Number: 11053411 | |||
| 2017-12-01 |
STEERING
ODI Number: 11051670 | |||
| 2017-11-25 |
ELECTRICAL SYSTEM
ODI Number: 11048413 | |||
| 2017-11-06 |
STEERING
ODI Number: 11043928 | |||
| 2017-10-24 |
POWER TRAIN
ODI Number: 11039187 | |||
| 2016-07-13 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10884517 | |||
| 2016-05-24 |
AIR BAGS
ODI Number: 10870968 | |||
| 2016-02-18 |
SERVICE BRAKES
ODI Number: 10836949 | |||
| 2015-07-28 |
AIR BAGS | SEAT BELTS
ODI Number: 10744169 | |||
| 2015-05-22 |
ELECTRICAL SYSTEM
ODI Number: 10721090 | |||
| 2015-05-08 |
ELECTRICAL SYSTEM
ODI Number: 10715427 | |||
| 2015-04-23 |
VISIBILITY/WIPER
ODI Number: 10712518 | |||
| 2015-04-07 |
ENGINE | POWER TRAIN | SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 10704268 | |||
| 2015-03-14 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10694302 | |||
| 2015-03-06 |
AIR BAGS
ODI Number: 10692571 | |||
| 2015-02-01 |
ELECTRICAL SYSTEM
ODI Number: 10680352 | |||
| 2015-01-22 |
SERVICE BRAKES
ODI Number: 10678327 | |||
| 2014-12-26 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10668308 | |||
| 2014-11-22 |
STRUCTURE:BODY:TRUNK LID
ODI Number: 10660183 | |||
| 2014-09-03 |
ELECTRICAL SYSTEM
ODI Number: 10630321 | |||
| 2014-07-19 |
POWER TRAIN
ODI Number: 10614714 | |||
| 2014-07-19 |
AIR BAGS | STRUCTURE
ODI Number: 10614693 | |||
| 2014-06-11 |
ENGINE | FUEL SYSTEM, GASOLINE
ODI Number: 10597744 | |||
| 2014-06-01 |
ELECTRICAL SYSTEM
ODI Number: 10595419 | |||
| 2014-05-28 |
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10594601 | |||
| 2014-06-08 |
ENGINE
ODI Number: 10596907 | |||
| 2014-05-11 |
STEERING
ODI Number: 10587639 |
2 Investigations for 2013 FORD C-MAX
| Date Opened | Date Closed | Component | |
|---|---|---|---|
| 2016-01-16 | 2016-10-29 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | |
| 2016-01-16 | 2016-10-29 | LATCHES/LOCKS/LINKAGES |
119 Service Alerts for 2013 FORD C-MAX
| Date | Description |
|---|---|
| 2022-06-21 | 980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-04 | 100000 POWER TRAIN
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-26 | 100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-01 | 010000 STEERING
Online automotive service information system for March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-01 | 110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-01 | 130000 VISIBILITY
Online automotive service information system for March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-01 | 160000 STRUCTURE
Online automotive service information system for March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-01 | 350000 EQUIPMENT
Online automotive service information system for March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 980000 UNKNOWN OR OTHER
Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-22 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-11 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-10 | 100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-30 | 100000 POWER TRAIN
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-30 | 350000 EQUIPMENT
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-29 | 110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 060000 ENGINE AND ENGINE COOLING
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-28 | 060000 ENGINE AND ENGINE COOLING
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-28 | 100000 POWER TRAIN
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-26 | 110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-26 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-10 | 100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-24 | 070000 FUEL SYSTEM, GASOLINE
Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-18 | 110000 ELECTRICAL SYSTEM
Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-04 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-04 | 350000 EQUIPMENT
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-06 | 110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-17 | 350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-06 | 110000 ELECTRICAL SYSTEM
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-06 | 350000 EQUIPMENT
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-06 | 110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-06 | 060000 ENGINE (PWS)
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-31 | 100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-30 | 350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-15 | 110000 ELECTRICAL SYSTEM
Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authoriza Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-05 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-05 | 110000 ELECTRICAL SYSTEM
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-29 | 110000 ELECTRICAL SYSTEM
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-10 | 353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-10 | 350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-10 | 353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-14 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-03 | 160000 STRUCTURE
Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-02-17 | 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
SOME 2013-2016 C-MAX ENERGI VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH BATTERY ENERGY CONTROL MODULE (B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-08-13 | 220000 SEATS
FORD: 2013-2015 C-MAX AND 2013-2016 ESCAPE EQUIPPED WITH LEATHER SEATING MAY EXPERIENCE CRACKS IN DRIVER FRONT OR PASSENGER SIDE FACING PANEL OR SEAT CUSHION COVER OUTBOARD BOLSTER *CN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-05 | 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-09 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD: SOME 2013-2015 FORD C-MAX, 2013-2015 FORD ESCAPE, AND 2012-2014 FORD FOCUS EQUIPPED WITH MY FORD TOUCH MAY BE EXPERIENCING COMPACT DISCS GETTING STUCK WHILE ATTEMPTING TO EJECT OUT THE SYSTEM. *TA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 150000 SEAT BELTS
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 151300 SEAT BELTS:FRONT:RETRACTOR
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-29 | 106000 POWER TRAIN:AXLE ASSEMBLY
2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The differe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-13 | 100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-13 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-08-12 | 100000 POWER TRAIN
SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-26 | 110000 ELECTRICAL SYSTEM
Some 2013-2015 C-MAX vehicles may exhibit an illuminated MIL with DTC U1030 after module reprogramming is performed on the powertrain control module (PCM) and built on or before 21-May-2015. ID vehicle and open a new Integrated Diagnostic S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-26 | 350000 EQUIPMENT
Some 2012-13 Focus and 2013 Escape/C-MAX vehicles may have the wrong part in the box for the BCM (base 14A068). The suspect service part number is GV6Z-14A068-G. The wrong part will have an engineering number of GV6T-14A073-GD and it will n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-01-11 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT IND Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-03-01 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: SOME VEHICLES MAY EXHIBIT DIAGNOSTIC TROUBLE CODE (DTC) B1D06:15 AFTER THE REPLACEMENT OF THE BODY CONTROL MODULE (BCM) AND SHOULD BE IGNORED AND NO REPAIRS OR DIAGNOSTICS PERFORM. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-05-05 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-05-05 | 350000 EQUIPMENT
REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-05 | 350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES – EMBEDDED MODEM REPLACEMENT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-11 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
FORD/LINCOLN: WHEN CAUSE OF ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) HAS BEEN REPAIRED, DIAGNOSTIC TROUBLE CODE (DTC) P06B8, IN POWERTRAIN CONTROL MODULE, WILL NOT BE CLEARED. MODEL 2013 C-MAX, FUSION, MKZ. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-10 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: WHEN VEHICLE IS TRAVELING 65 KM/H OR BELOW, THERE IS AN AIR CONDITION (A/C)COMPRESSOR NOISE, INSIDE OF VEHICLE CABIN. MODEL 2013-2014 C-MAX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-09 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: THE INSTRUMENT PANEL WILL ILLUMINATE, ON SOME HYBRID/ENERGI VEHICLES, SERVICE ENGINE SOON LIGHT OR WRENCH LAMP ICON. MODEL 2013-2014 C-MAX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-08 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: IN MESSAGE CENTER, A FALSE LIFTGATE AJAR WARNING INDICATOR, MAY ILLUMINATE. MODEL 2013-2014 C-MAX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-14 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-05-01 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN/FORD: AN INVESTIGATION BY ENGINEERS IS BEING DONE DUE TO DISCHARGE FROM 12 VOLT BATTERY AND INSPECTIONS OF WATER PUMP CONNECTORS FOR CORROSION OR DAMAGE. MODEL 2013-2014 C-MAX, FUSION HYBRID, MKZ HYBRID. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-05-01 | 350000 EQUIPMENT
FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-05-01 | 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-09-24 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD/LINCOLN: NOISES COMING FROM TRANSMISSION LIKE GRINDING, RUBBING THUMPING AND PRESENT IN GEAR RANGES WHEN VEHICLE IS MOVING AND NOT PARK OR STATIONARY. MODEL 2013-C-MAX, FUSION, MKZ. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-09-01 | 353000 EQUIPMENT:ELECTRICAL
FORD: CLOCK FAILS TO BE SET UNLESS FRONT CONTROL DISPLAY INTERFACE MODULE FCDIM) HAS DATE SET FIRST AND THEN TIME. MODEL 2013-2015 C-MAX, 2014-2015 ESCAPE, 2014 FOCUS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-05-13 | 118000 ELECTRICAL SYSTEM:SOFTWARE
SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-17 | 010000 STEERING
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-11 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-01 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-01 | 060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-01 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-01 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-03-01 | 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-03-01 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-25 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD/LINCOLN: DUE TO AN ADHERENCE FAILURE OF RTV SEALANT, THERE IS A TRANSMISSION FLUID LEAKAGE, IN SOME VEHICLES, FROM DAMPER HOUSING TO TRANSMISSION CASE JOINT. MODEL 2013 C-MAX, 2013-14 FUSION, MKZ. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-02-01 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: WHEN THE OIL MAINTENANCE ON, IN DISPLAY MESSAGE CENTER, VEHICLE GAS ENGINE CONTINUOUSLY RUN AND ELECTRIC ONLY OPERATION IS NOT AVAILABLE, AND NOT BE CONFUSED WITH OIL CHANGE MONITOR. 2013-2014 C-MAX, FUSION ENERGI. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-23 | 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FORD: THE FRONT DOOR (LEFT OR RIGHT) FAILS TO OPERATE DUE TO AN INTERMITTENT IA SMART UNLOCK FUNCTION. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-05-01 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD: WHEN CHANGING STATIONS ON RADIO, THE DISPLAY SCREEN, INTERMITTENTLY, FAILS TO REFLECT STATION CHANGE AND EVENTUALLY DISPLAY CORRECT FREQUENCY OR CHANNEL FEW MINUTES LATER. MODEL 2013-2014 C-MAX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2013 FORD C-MAX
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