2013 FORD C-MAX

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

8 Recalls for 2013 FORD C-MAX

Recall Date Component Summary
June 10, 2022 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Remedy:

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S43.

May 7, 2014 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE | AIR BAGS:SIDE/WINDOW

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Remedy:

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford’s number for this recall is 14S04.

June 8, 2020 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle’s door latches and enter the date codes into a website to determine if the latches are correct. This recall began July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S30.

September 10, 2018 EQUIPMENT:ELECTRICAL

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house’s outlet or wiring can cause the cord to overheat and melt.

Remedy:

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S24.

September 6, 2016 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Remedy:

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S30.

September 26, 2014 AIR BAGS | AIR BAGS:SIDE/WINDOW | SEAT BELTS

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Remedy:

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 14S21.

April 2, 2014 SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems.”

Remedy:

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford’s number for this recall is 14C03.

May 7, 2014 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | AIR BAGS:SIDE/WINDOW

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Remedy:

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford’s number for this recall is 14S04.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

3 Complaints sent to the Center for Auto Safety for 2013 FORD C-MAX

skip to NHTSA complaints

Date Component  
electrical/battery
NULL
steering

135 Complaints submitted to NHTSA for 2013 FORD C-MAX

skip to CAS complaints

Date Component  
ELECTRICAL SYSTEM
ODI Number: 11416345
FUEL/PROPULSION SYSTEM
ODI Number: 11413334
SERVICE BRAKES | STEERING | VEHICLE SPEED CONTROL
ODI Number: 11406320
STEERING
ODI Number: 11397307
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11330917
STRUCTURE:BODY
ODI Number: 10924631
ELECTRICAL SYSTEM
ODI Number: 10916481
STEERING
ODI Number: 10908346
ENGINE
ODI Number: 11004091
UNKNOWN OR OTHER
ODI Number: 10992964
FUEL/PROPULSION SYSTEM
ODI Number: 10993064
SERVICE BRAKES
ODI Number: 10983787
STEERING
ODI Number: 10980119
STEERING
ODI Number: 10970477
STEERING
ODI Number: 10970452
POWER TRAIN
ODI Number: 10971029
ELECTRICAL SYSTEM
ODI Number: 11014719
STEERING
ODI Number: 10899144
ELECTRICAL SYSTEM
ODI Number: 10960199
WHEELS
ODI Number: 10955399
STRUCTURE:BODY:DOOR
ODI Number: 10954262
ELECTRICAL SYSTEM
ODI Number: 10953701
EXTERIOR LIGHTING
ODI Number: 11387934
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11387933
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11387894
POWER TRAIN
ODI Number: 11389184
POWER TRAIN
ODI Number: 11386803
UNKNOWN OR OTHER
ODI Number: 11383829
SEAT BELTS
ODI Number: 10940297
ELECTRICAL SYSTEM
ODI Number: 10937174
ELECTRICAL SYSTEM
ODI Number: 10935509
ELECTRICAL SYSTEM | ENGINE | POWER TRAIN
ODI Number: 11374650
STEERING
ODI Number: 11365259
STEERING
ODI Number: 11355556
STEERING
ODI Number: 11353318
POWER TRAIN
ODI Number: 11351085
UNKNOWN OR OTHER
ODI Number: 11349592
WHEELS
ODI Number: 11349125
STEERING
ODI Number: 11343238
STRUCTURE:BODY
ODI Number: 11344223
ENGINE
ODI Number: 11330589
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11330917
POWER TRAIN
ODI Number: 11337618
ELECTRICAL SYSTEM | ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ODI Number: 11327736
POWER TRAIN
ODI Number: 11328587
STEERING
ODI Number: 11327859
ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | UNKNOWN OR OTHER
ODI Number: 11327668
ENGINE | VEHICLE SPEED CONTROL
ODI Number: 11328027
LATCHES/LOCKS/LINKAGES | STRUCTURE:BODY
ODI Number: 11328663
POWER TRAIN
ODI Number: 11328485
STEERING
ODI Number: 11324890
POWER TRAIN
ODI Number: 11327210
POWER TRAIN
ODI Number: 11319871
UNKNOWN OR OTHER
ODI Number: 11320358
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11320730
UNKNOWN OR OTHER
ODI Number: 11311854
UNKNOWN OR OTHER
ODI Number: 11310188
ELECTRICAL SYSTEM
ODI Number: 11309112
STEERING
ODI Number: 11306571
ELECTRICAL SYSTEM
ODI Number: 11301460
ELECTRICAL SYSTEM
ODI Number: 11297874
STEERING
ODI Number: 11291684
STRUCTURE:BODY
ODI Number: 11286846
STEERING
ODI Number: 11288877
ELECTRICAL SYSTEM
ODI Number: 11280792
STEERING
ODI Number: 11283190
POWER TRAIN
ODI Number: 11278035
ELECTRICAL SYSTEM | SEATS
ODI Number: 11277930
STRUCTURE:BODY
ODI Number: 11278898
STEERING
ODI Number: 11278541
ELECTRICAL SYSTEM
ODI Number: 11269917
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11243162
STEERING
ODI Number: 11234332
POWER TRAIN
ODI Number: 11268707
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ODI Number: 11267470
STRUCTURE:BODY
ODI Number: 11253152
POWER TRAIN
ODI Number: 11206775
STEERING
ODI Number: 11209015
POWER TRAIN
ODI Number: 11203182
STEERING
ODI Number: 11192649
POWER TRAIN
ODI Number: 11165109
ELECTRICAL SYSTEM
ODI Number: 11161014
POWER TRAIN
ODI Number: 11160591
FUEL/PROPULSION SYSTEM
ODI Number: 11161706
STEERING
ODI Number: 11161703
ELECTRICAL SYSTEM | ENGINE | EXTERIOR LIGHTING
ODI Number: 11128325
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11124345
STEERING
ODI Number: 11122861
WHEELS
ODI Number: 11122485
POWER TRAIN
ODI Number: 11084739
ELECTRICAL SYSTEM
ODI Number: 11191331
ELECTRICAL SYSTEM
ODI Number: 11183781
EQUIPMENT
ODI Number: 11174867
POWER TRAIN
ODI Number: 11080308
SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11073288
ENGINE | POWER TRAIN
ODI Number: 11155711
POWER TRAIN
ODI Number: 11152469
ELECTRICAL SYSTEM
ODI Number: 11151173
STEERING
ODI Number: 11153053
ELECTRICAL SYSTEM
ODI Number: 11152213
STRUCTURE:BODY
ODI Number: 11115127
ELECTRICAL SYSTEM
ODI Number: 11103015
ELECTRICAL SYSTEM
ODI Number: 11065533
POWER TRAIN
ODI Number: 11066076
POWER TRAIN
ODI Number: 11056726
POWER TRAIN
ODI Number: 11056667
FUEL/PROPULSION SYSTEM
ODI Number: 11057801
POWER TRAIN
ODI Number: 11055308
STEERING
ODI Number: 11053411
STEERING
ODI Number: 11051670
ELECTRICAL SYSTEM
ODI Number: 11048413
STEERING
ODI Number: 11043928
POWER TRAIN
ODI Number: 11039187
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10884517
AIR BAGS
ODI Number: 10870968
SERVICE BRAKES
ODI Number: 10836949
AIR BAGS | SEAT BELTS
ODI Number: 10744169
ELECTRICAL SYSTEM
ODI Number: 10721090
ELECTRICAL SYSTEM
ODI Number: 10715427
VISIBILITY/WIPER
ODI Number: 10712518
ENGINE | POWER TRAIN | SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 10704268
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10694302
AIR BAGS
ODI Number: 10692571
ELECTRICAL SYSTEM
ODI Number: 10680352
SERVICE BRAKES
ODI Number: 10678327
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10668308
STRUCTURE:BODY:TRUNK LID
ODI Number: 10660183
ELECTRICAL SYSTEM
ODI Number: 10630321
POWER TRAIN
ODI Number: 10614714
AIR BAGS | STRUCTURE
ODI Number: 10614693
ENGINE | FUEL SYSTEM, GASOLINE
ODI Number: 10597744
ELECTRICAL SYSTEM
ODI Number: 10595419
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10594601
ENGINE
ODI Number: 10596907
STEERING
ODI Number: 10587639
Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2013 FORD C-MAX

Date Opened Date Closed Component  
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LATCHES/LOCKS/LINKAGES
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

117 Service Alerts for 2013 FORD C-MAX

Date Description
May 24, 2022 110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2022 100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 220000 SEATS

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 350000 EQUIPMENT

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2016 010000 STEERING

Online automotive service information system for March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2016 110000 ELECTRICAL SYSTEM

Online automotive service information system for March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2016 130000 VISIBILITY

Online automotive service information system for March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2016 160000 STRUCTURE

Online automotive service information system for March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2016 350000 EQUIPMENT

Online automotive service information system for March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 980000 UNKNOWN OR OTHER

Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2021 220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 350000 EQUIPMENT

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2016 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2020 100000 POWER TRAIN

Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2020 350000 EQUIPMENT

Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2020 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2020 220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 29, 2020 110000 ELECTRICAL SYSTEM

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2020 100000 POWER TRAIN

Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2020 060000 ENGINE AND ENGINE COOLING

2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 28, 2019 060000 ENGINE AND ENGINE COOLING

Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 28, 2019 100000 POWER TRAIN

Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 130000 VISIBILITY

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2019 100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2019 070000 FUEL SYSTEM, GASOLINE

Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 18, 2018 110000 ELECTRICAL SYSTEM

Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 4, 2018 220000 SEATS

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 4, 2018 350000 EQUIPMENT

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 17, 2019 350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2018 110000 ELECTRICAL SYSTEM

2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2018 350000 EQUIPMENT

2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 060000 ENGINE (PWS)

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 110000 ELECTRICAL SYSTEM

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 350000 EQUIPMENT

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 31, 2018 100000 POWER TRAIN

Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2018 350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2018 110000 ELECTRICAL SYSTEM

Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authoriza

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2018 110000 ELECTRICAL SYSTEM

Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2018 110000 ELECTRICAL SYSTEM

Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2018 353000 EQUIPMENT:ELECTRICAL

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2018 350000 EQUIPMENT

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2018 353000 EQUIPMENT:ELECTRICAL

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2017 160000 STRUCTURE

Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2017 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

SOME 2013-2016 C-MAX ENERGI VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH BATTERY ENERGY CONTROL MODULE (B

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 13, 2015 220000 SEATS

FORD: 2013-2015 C-MAX AND 2013-2016 ESCAPE EQUIPPED WITH LEATHER SEATING MAY EXPERIENCE CRACKS IN DRIVER FRONT OR PASSENGER SIDE FACING PANEL OR SEAT CUSHION COVER OUTBOARD BOLSTER *CN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 5, 2016 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

FORD: SOME 2013-2015 FORD C-MAX, 2013-2015 FORD ESCAPE, AND 2012-2014 FORD FOCUS EQUIPPED WITH MY FORD TOUCH MAY BE EXPERIENCING COMPACT DISCS GETTING STUCK WHILE ATTEMPTING TO EJECT OUT THE SYSTEM. *TA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 060000 ENGINE AND ENGINE COOLING

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061000 ENGINE AND ENGINE COOLING:ENGINE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 060000 ENGINE (PWS)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 150000 SEAT BELTS

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 151300 SEAT BELTS:FRONT:RETRACTOR

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2016 106000 POWER TRAIN:AXLE ASSEMBLY

2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The differe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2017 100000 POWER TRAIN

Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2017 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 12, 2016 100000 POWER TRAIN

SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2017 110000 ELECTRICAL SYSTEM

Some 2013-2015 C-MAX vehicles may exhibit an illuminated MIL with DTC U1030 after module reprogramming is performed on the powertrain control module (PCM) and built on or before 21-May-2015. ID vehicle and open a new Integrated Diagnostic S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2017 350000 EQUIPMENT

Some 2012-13 Focus and 2013 Escape/C-MAX vehicles may have the wrong part in the box for the BCM (base 14A068). The suspect service part number is GV6Z-14A068-G. The wrong part will have an engineering number of GV6T-14A073-GD and it will n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT IND

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY

FORD: SOME VEHICLES MAY EXHIBIT DIAGNOSTIC TROUBLE CODE (DTC) B1D06:15 AFTER THE REPLACEMENT OF THE BODY CONTROL MODULE (BCM) AND SHOULD BE IGNORED AND NO REPAIRS OR DIAGNOSTICS PERFORM. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2016 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2016 350000 EQUIPMENT

REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2016 350000 EQUIPMENT

CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES – EMBEDDED MODEM REPLACEMENT.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 11, 2014 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

FORD/LINCOLN: WHEN CAUSE OF ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) HAS BEEN REPAIRED, DIAGNOSTIC TROUBLE CODE (DTC) P06B8, IN POWERTRAIN CONTROL MODULE, WILL NOT BE CLEARED. MODEL 2013 C-MAX, FUSION, MKZ. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

FORD: WHEN VEHICLE IS TRAVELING 65 KM/H OR BELOW, THERE IS AN AIR CONDITION (A/C)COMPRESSOR NOISE, INSIDE OF VEHICLE CABIN. MODEL 2013-2014 C-MAX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 9, 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD: THE INSTRUMENT PANEL WILL ILLUMINATE, ON SOME HYBRID/ENERGI VEHICLES, SERVICE ENGINE SOON LIGHT OR WRENCH LAMP ICON. MODEL 2013-2014 C-MAX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD: IN MESSAGE CENTER, A FALSE LIFTGATE AJAR WARNING INDICATOR, MAY ILLUMINATE. MODEL 2013-2014 C-MAX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 14, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER W

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

LINCOLN/FORD: AN INVESTIGATION BY ENGINEERS IS BEING DONE DUE TO DISCHARGE FROM 12 VOLT BATTERY AND INSPECTIONS OF WATER PUMP CONNECTORS FOR CORROSION OR DAMAGE. MODEL 2013-2014 C-MAX, FUSION HYBRID, MKZ HYBRID. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2015 350000 EQUIPMENT

FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2015 118000 ELECTRICAL SYSTEM:SOFTWARE

FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD/LINCOLN: NOISES COMING FROM TRANSMISSION LIKE GRINDING, RUBBING THUMPING AND PRESENT IN GEAR RANGES WHEN VEHICLE IS MOVING AND NOT PARK OR STATIONARY. MODEL 2013-C-MAX, FUSION, MKZ. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2014 353000 EQUIPMENT:ELECTRICAL

FORD: CLOCK FAILS TO BE SET UNLESS FRONT CONTROL DISPLAY INTERFACE MODULE FCDIM) HAS DATE SET FIRST AND THEN TIME. MODEL 2013-2015 C-MAX, 2014-2015 ESCAPE, 2014 FOCUS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2016 010000 STEERING

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2016 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE

SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2015 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2014 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 25, 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD/LINCOLN: DUE TO AN ADHERENCE FAILURE OF RTV SEALANT, THERE IS A TRANSMISSION FLUID LEAKAGE, IN SOME VEHICLES, FROM DAMPER HOUSING TO TRANSMISSION CASE JOINT. MODEL 2013 C-MAX, 2013-14 FUSION, MKZ. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD: WHEN THE OIL MAINTENANCE ON, IN DISPLAY MESSAGE CENTER, VEHICLE GAS ENGINE CONTINUOUSLY RUN AND ELECTRIC ONLY OPERATION IS NOT AVAILABLE, AND NOT BE CONFUSED WITH OIL CHANGE MONITOR. 2013-2014 C-MAX, FUSION ENERGI. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2014 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

FORD: THE FRONT DOOR (LEFT OR RIGHT) FAILS TO OPERATE DUE TO AN INTERMITTENT IA SMART UNLOCK FUNCTION. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

FORD: WHEN CHANGING STATIONS ON RADIO, THE DISPLAY SCREEN, INTERMITTENTLY, FAILS TO REFLECT STATION CHANGE AND EVENTUALLY DISPLAY CORRECT FREQUENCY OR CHANNEL FEW MINUTES LATER. MODEL 2013-2014 C-MAX. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013 FORD C-MAX

search for another vehicle

Loading...