2012 MAZDA CX-9 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2012 MAZDA CX-9

Recall Date	Component	Summary
2019-10-31	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
2018-10-12	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or “Zone A.” Additionally, unless covered in “Zone A,” Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or “Zone B.” Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or “Zone C.” These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 1317F.
2017-07-18	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.” Additionally, unless included in “Zone A” above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.” Additionally, unless included in “Zone A” or “Zone B” above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Remedy: Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
2015-07-20	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM \| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT	Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting. Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 8515G.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

6 Complaints sent to the Center for Auto Safety for 2012 MAZDA CX-9

skip to NHTSA complaints

Date			Component
2017-04-19
2016-11-29
2016-08-31			brakes
2016-08-18			brakes
2016-05-19			brakes
2013-10-08			OTHER (identify in Problem Description Box)

204 Complaints submitted to NHTSA for 2012 MAZDA CX-9

skip to CAS complaints

Date			Component
2021-04-29			ENGINE \| SERVICE BRAKES, HYDRAULIC ODI Number: 11414523
2021-02-22			VEHICLE SPEED CONTROL ODI Number: 11397387
2021-02-22			VEHICLE SPEED CONTROL ODI Number: 11397387
2016-10-30			SERVICE BRAKES ODI Number: 10920085
2016-10-30			VISIBILITY:SUN/MOON ROOF ASSEMBLY ODI Number: 10920069
2016-09-20			EXTERIOR LIGHTING ODI Number: 10908268
2017-07-10			AIR BAGS ODI Number: 11004083
2017-07-08			SERVICE BRAKES ODI Number: 11003780
2017-06-13			SERVICE BRAKES ODI Number: 10994590
2017-06-07			AIR BAGS ODI Number: 10993669
2017-06-16			AIR BAGS ODI Number: 10995558
2017-05-23			ENGINE ODI Number: 10991116
2017-05-27			SERVICE BRAKES ODI Number: 10991904
2017-05-28			VISIBILITY/WIPER ODI Number: 10992016
2017-05-13			SERVICE BRAKES ODI Number: 10985523
2017-05-19			SERVICE BRAKES ODI Number: 10990575
2017-05-10			SERVICE BRAKES ODI Number: 10984626
2017-05-02			SERVICE BRAKES ODI Number: 10983140
2017-04-27			AIR BAGS ODI Number: 10981058
2017-04-19			SERVICE BRAKES ODI Number: 10979191
2017-04-20			AIR BAGS ODI Number: 10979579
2017-04-17			AIR BAGS ODI Number: 10978944
2017-04-18			AIR BAGS ODI Number: 10979081
2017-04-04			SERVICE BRAKES ODI Number: 10970553
2017-04-11			SERVICE BRAKES ODI Number: 10971843
2017-08-08			SERVICE BRAKES ODI Number: 11013662
2017-08-15			AIR BAGS ODI Number: 11015380
2017-08-12			AIR BAGS \| ELECTRONIC STABILITY CONTROL ODI Number: 11014819
2016-09-14			AIR BAGS ODI Number: 10906378
2016-08-31			SERVICE BRAKES ODI Number: 10899735
2016-08-30			ENGINE \| FUEL/PROPULSION SYSTEM \| POWER TRAIN \| SERVICE BRAKES ODI Number: 10899636
2016-09-06			SERVICE BRAKES ODI Number: 10903891
2016-08-16			SERVICE BRAKES ODI Number: 10896239
2016-08-07			SERVICE BRAKES ODI Number: 10893864
2016-08-10			AIR BAGS ODI Number: 10894903
2016-08-13			UNKNOWN OR OTHER ODI Number: 10895524
2017-03-02			ELECTRICAL SYSTEM ODI Number: 10957983
2017-02-08			SERVICE BRAKES ODI Number: 10950220
2017-02-16			SUSPENSION ODI Number: 10955062
2020-12-28			AIR BAGS \| SEAT BELTS ODI Number: 11385219
2016-11-28			SERVICE BRAKES ODI Number: 10928427
2016-11-29			UNKNOWN OR OTHER ODI Number: 10928552
2016-11-29			SERVICE BRAKES ODI Number: 10928685
2020-11-04			SERVICE BRAKES ODI Number: 11372953
2020-10-22			SERVICE BRAKES ODI Number: 11365716
2020-10-22			SERVICE BRAKES ODI Number: 11365802
2020-09-29			ENGINE ODI Number: 11361709
2020-10-02			SUSPENSION ODI Number: 11362386
2020-09-15			SERVICE BRAKES ODI Number: 11355179
2020-09-08			SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER ODI Number: 11353788
2020-08-24			SERVICE BRAKES ODI Number: 11351038
2020-07-17			SERVICE BRAKES ODI Number: 11339922
2020-07-15			SERVICE BRAKES ODI Number: 11339494
2020-07-01			SERVICE BRAKES ODI Number: 11331885
2020-07-01			ENGINE ODI Number: 11331950
2020-07-06			SERVICE BRAKES ODI Number: 11337646
2020-06-23			POWER TRAIN ODI Number: 11330274
2020-04-29			SERVICE BRAKES ODI Number: 11322716
2020-04-28			UNKNOWN OR OTHER ODI Number: 11322571
2020-01-13			SERVICE BRAKES ODI Number: 11299163
2020-01-10			ENGINE ODI Number: 11298365
2019-08-27			SERVICE BRAKES ODI Number: 11245713
2019-07-16			SERVICE BRAKES ODI Number: 11232385
2019-10-08			ENGINE \| STEERING \| VEHICLE SPEED CONTROL ODI Number: 11267063
2019-09-28			SERVICE BRAKES ODI Number: 11258742
2019-09-11			SERVICE BRAKES ODI Number: 11254799
2019-05-10			VEHICLE SPEED CONTROL ODI Number: 11206767
2019-05-09			SERVICE BRAKES ODI Number: 11206439
2019-04-03			ELECTRICAL SYSTEM ODI Number: 11193609
2019-07-08			SERVICE BRAKES ODI Number: 11230297
2019-07-10			SERVICE BRAKES ODI Number: 11230738
2019-06-07			ENGINE \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 11218471
2019-01-28			ENGINE ODI Number: 11172673
2019-01-08			AIR BAGS ODI Number: 11165925
2018-12-28			SERVICE BRAKES ODI Number: 11163832
2018-12-28			POWER TRAIN ODI Number: 11163791
2018-09-25			SERVICE BRAKES ODI Number: 11131504
2018-09-12			SERVICE BRAKES ODI Number: 11129102
2018-06-10			POWER TRAIN ODI Number: 11100769
2018-05-14			ENGINE \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11093736
2018-05-12			SERVICE BRAKES ODI Number: 11093511
2019-03-11			SERVICE BRAKES ODI Number: 11185823
2019-03-10			ENGINE ODI Number: 11185636
2019-02-21			ENGINE \| POWER TRAIN ODI Number: 11181656
2018-04-07			POWER TRAIN ODI Number: 11083811
2018-03-13			SERVICE BRAKES ODI Number: 11078853
2018-02-05			SERVICE BRAKES ODI Number: 11067134
2018-11-01			SERVICE BRAKES ODI Number: 11144752
2018-08-15			ENGINE ODI Number: 11120065
2018-07-19			SERVICE BRAKES ODI Number: 11112323
2018-07-03			SERVICE BRAKES ODI Number: 11105359
2018-07-16			SERVICE BRAKES ODI Number: 11111796
2018-07-13			SERVICE BRAKES ODI Number: 11111568
2018-06-28			POWER TRAIN \| SERVICE BRAKES ODI Number: 11104555
2018-06-22			SERVICE BRAKES ODI Number: 11103350
2018-01-13			ENGINE ODI Number: 11062538
2017-12-27			POWER TRAIN ODI Number: 11056892
2017-11-26			ENGINE ODI Number: 11048510
2017-11-19			SERVICE BRAKES ODI Number: 11047341
2017-11-18			ELECTRICAL SYSTEM \| POWER TRAIN \| SERVICE BRAKES ODI Number: 11047128
2017-11-01			AIR BAGS \| POWER TRAIN \| SERVICE BRAKES ODI Number: 11042174
2017-10-29			AIR BAGS ODI Number: 11040929
2017-10-29			SERVICE BRAKES ODI Number: 11040910
2017-10-08			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11032254
2017-10-09			SERVICE BRAKES ODI Number: 11032614
2017-09-23			SERVICE BRAKES ODI Number: 11025135
2017-09-15			AIR BAGS ODI Number: 11023577
2017-08-30			AIR BAGS ODI Number: 11020583
2017-09-05			AIR BAGS ODI Number: 11021435
2017-09-05			VEHICLE SPEED CONTROL ODI Number: 11021594
2017-09-08			SERVICE BRAKES ODI Number: 11022373
2017-08-21			AIR BAGS ODI Number: 11016537
2017-08-22			AIR BAGS ODI Number: 11018973
2016-08-02			SERVICE BRAKES ODI Number: 10892517
2016-08-01			SERVICE BRAKES ODI Number: 10892244
2016-08-01			SERVICE BRAKES ODI Number: 10892055
2016-07-15			SERVICE BRAKES ODI Number: 10884996
2016-07-19			SERVICE BRAKES ODI Number: 10886029
2016-07-04			AIR BAGS ODI Number: 10882491
2016-07-12			SERVICE BRAKES ODI Number: 10884388
2016-06-24			SERVICE BRAKES ODI Number: 10876455
2016-05-19			SERVICE BRAKES ODI Number: 10865788
2016-05-14			SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 10864955
2016-05-06			SERVICE BRAKES ODI Number: 10863681
2016-05-09			SERVICE BRAKES ODI Number: 10863960
2016-04-19			SERVICE BRAKES ODI Number: 10860310
2016-04-19			SERVICE BRAKES ODI Number: 10860251
2016-04-08			SERVICE BRAKES ODI Number: 10854490
2016-03-18			SUSPENSION ODI Number: 10850493
2016-03-15			SERVICE BRAKES ODI Number: 10849873
2016-03-01			SERVICE BRAKES ODI Number: 10839280
2016-03-01			SUSPENSION ODI Number: 10839247
2016-02-15			SUSPENSION ODI Number: 10826132
2016-01-21			VEHICLE SPEED CONTROL ODI Number: 10821564
2016-01-28			SERVICE BRAKES ODI Number: 10822893
2016-01-30			FUEL/PROPULSION SYSTEM ODI Number: 10823203
2016-01-15			SUSPENSION ODI Number: 10820379
2016-01-04			SUSPENSION ODI Number: 10817553
2015-12-30			SERVICE BRAKES ODI Number: 10816995
2015-12-02			SERVICE BRAKES ODI Number: 10807977
2015-12-02			POWER TRAIN \| STEERING ODI Number: 10808038
2015-10-16			SERVICE BRAKES ODI Number: 10783049
2015-10-16			SERVICE BRAKES ODI Number: 10782957
2015-10-08			SERVICE BRAKES ODI Number: 10780792
2015-10-12			SERVICE BRAKES ODI Number: 10781466
2015-10-08			AIR BAGS \| STEERING ODI Number: 10780908
2015-09-28			SUSPENSION ODI Number: 10778125
2015-09-11			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| SERVICE BRAKES ODI Number: 10763179
2015-09-08			SERVICE BRAKES ODI Number: 10762228
2015-08-28			SERVICE BRAKES ODI Number: 10760085
2015-08-22			SERVICE BRAKES \| STRUCTURE:BODY ODI Number: 10758519
2015-08-25			SERVICE BRAKES ODI Number: 10759261
2015-08-06			SERVICE BRAKES ODI Number: 10746891
2015-07-31			SERVICE BRAKES ODI Number: 10745212
2015-07-21			SERVICE BRAKES ODI Number: 10735602
2015-07-24			SERVICE BRAKES ODI Number: 10743405
2015-07-16			SERVICE BRAKES ODI Number: 10734439
2015-06-26			SERVICE BRAKES ODI Number: 10730524
2015-06-17			SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES ODI Number: 10725739
2015-05-14			SERVICE BRAKES ODI Number: 10716417
2015-05-12			UNKNOWN OR OTHER ODI Number: 10715970
2015-04-07			SERVICE BRAKES ODI Number: 10704275
2015-04-08			SERVICE BRAKES ODI Number: 10704572
2015-04-01			SERVICE BRAKES ODI Number: 10703211
2015-03-17			SERVICE BRAKES ODI Number: 10694905
2015-02-24			SERVICE BRAKES ODI Number: 10690335
2015-02-10			SERVICE BRAKES ODI Number: 10682550
2015-01-23			SERVICE BRAKES ODI Number: 10678447
2014-12-17			SERVICE BRAKES ODI Number: 10664907
2014-11-21			POWER TRAIN ODI Number: 10660102
2014-09-30			SERVICE BRAKES ODI Number: 10640248
2014-09-07			SERVICE BRAKES ODI Number: 10631394
2014-09-12			SERVICE BRAKES ODI Number: 10632790
2014-09-13			SERVICE BRAKES ODI Number: 10632942
2014-08-20			POWER TRAIN \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 10626643
2014-08-25			SERVICE BRAKES ODI Number: 10628036
2014-07-28			SERVICE BRAKES ODI Number: 10616756
2014-06-23			SERVICE BRAKES ODI Number: 10605228
2014-06-29			SERVICE BRAKES ODI Number: 10606752
2014-06-22			SERVICE BRAKES ODI Number: 10605038
2014-06-22			SERVICE BRAKES ODI Number: 10605037
2014-06-02			ENGINE \| SERVICE BRAKES \| SERVICE BRAKES ODI Number: 10595535
2014-05-26			SERVICE BRAKES ODI Number: 10594027
2014-04-30			SERVICE BRAKES ODI Number: 10585746
2014-04-12			ENGINE \| SERVICE BRAKES ODI Number: 10579341
2014-03-17			SERVICE BRAKES ODI Number: 10572898
2014-03-18			SERVICE BRAKES ODI Number: 10573129
2014-03-18			SERVICE BRAKES ODI Number: 10573097
2014-03-05			SERVICE BRAKES ODI Number: 10567456
2014-02-27			ENGINE AND ENGINE COOLING \| FUEL SYSTEM, GASOLINE \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 10566281
2014-01-22			SERVICE BRAKES ODI Number: 10560920
2014-01-21			POWER TRAIN ODI Number: 10560903
2013-12-10			ENGINE ODI Number: 10555524
2013-10-21			ENGINE \| SERVICE BRAKES \| STEERING ODI Number: 10548756
2013-10-06			ENGINE \| POWER TRAIN \| SERVICE BRAKES \| STEERING ODI Number: 10546909
2013-07-12			ENGINE ODI Number: 10524560
2013-05-21			ELECTRICAL SYSTEM \| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) ODI Number: 10512984
2013-04-29			SERVICE BRAKES ODI Number: 10509996
2013-01-22			ENGINE \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 10493756
2012-10-02			EXTERIOR LIGHTING ODI Number: 10478358
2012-03-04			EXTERIOR LIGHTING ODI Number: 10450216
2016-08-08			SERVICE BRAKES ODI Number: 10894100
2016-03-26			SERVICE BRAKES ODI Number: 10851800
2016-05-08			SERVICE BRAKES ODI Number: 10863800

Is the government investigating the safety of your vehicle? Find out here.

4 Investigations for 2012 MAZDA CX-9

The office of defects investigation (odi) opened this preliminary evaluation (pe19-006) on may 2, 2019 to investigate two vehicle owner questionnaires (voqs) and early warning reporting data related to allegations of inadvertent deployment (iad) of side curtain airbags in model year (my) 2010 through 2013 mazda cx-9 vehicles. odi sent an information request (ir) to mazda north america operations, llc. to gather information about the alleged defect in the subject vehicles. in the 20 months since opening the pe, odi has received three additional voqs. to date, there have been a total of 11 iad incidents within the identified population of 104,360 vehicles. of the 11 incidents, no serious injuries were reported. the last known incident occurred in december 2020.mazda's response to odi's ir letter identified the root cause as a manufacturing issue of the bosch smg076 roll rate sensor within the restraint control module (rcm). during the manufacturing calibration process, small particles may be generated that could affect roll sensor capacitance, which could lead to a loss of curtain airbag protection or an erroneous deployment command. on november 19, 2012, a revised roll rate sensor calibration process was launched, establishing a clean point for the issue. in its responses to odi, mazda has assessed the condition as a low risk to motor vehicle safety, with low incident frequency not warranting action. any rcm data indicating a malfunctioning roll rate sensor will result in the illumination of the airbag warning light. in the event of an erroneous curtain airbag deployment, there is no contact with properly seated occupants. additionally, the condition is not affected by deterioration or wear, and known incidents established a random pattern of occurrence.during the investigation, odi examined the injury risk to vehicle occupants from curtain airbag deployments. it was determined that the subject vehicles do not pose a substantial risk to out of position occupants, as testing data falls within technical working group (twg) reference values. modeling simulation based on data provided by mazda for properly seated occupants during static and dynamic airbag deployments indicated sufficient head clearance and no risk of brain injury. odi analysis reveals that inadvertent deployment incident rates of curtain airbags in the subject vehicles are low through approximately ten years in service. incident frequency does not meet values warranting recall action, but rather align closely with baseline frequency of general inadvertent deployments which are known to occur in rare driving conditions. additionally, warranty analysis of rcm failures resulting in a loss of curtain airbag protection revealed low claim rates.based on the analysis conducted, this investigation has been closed. the closing of this investigation does not foreclose the agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the agency may receive.the five odi complaints cited above can be reviewed at nhtsa.gov under the following identification numbers: 10905492, 11165925, 11270089, 11310044, 11385219.

Date Opened	Date Closed	Component
2019-05-02	2021-01-15	AIR BAGS
2015-06-09	2015-08-20	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2019-05-02	2021-01-15	AIR BAGS:SIDE/WINDOW:CURTAIN
2019-05-02	2021-01-15	AIR BAGS:SIDE/WINDOW

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

288 Service Alerts for 2012 MAZDA CX-9

Date	Description
2022-07-18	117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	060000 ENGINE AND ENGINE COOLING Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	110000 ELECTRICAL SYSTEM Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda guidelines for factory scheduled maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	110000 ELECTRICAL SYSTEM HandsFree bluetooth module and/or text messaging troubleshooting procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP Excessive condensation or water within the headlamp assembly caustion Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-25	122000 EXTERIOR LIGHTING:FOG LIGHTS Condensation/Fog in front and rear combination lights Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	120000 EXTERIOR LIGHTING Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	140000 AIR BAGS Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	350000 EQUIPMENT Usual rattle/buzz type noise from presilencer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	070000 FUEL SYSTEM, GASOLINE Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	110000 ELECTRICAL SYSTEM The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-29	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	350000 EQUIPMENT Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	160000 STRUCTURE Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-08	100000 POWER TRAIN Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-07	350000 EQUIPMENT Engine Surge and/or shift shock. Some vefhicles may experience one or more of the following concerns: * Engine surging c oncern when the vehicle is driven up hill with the cruise control ON. * Shift shock when shifting from N, R or from P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	110000 ELECTRICAL SYSTEM Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	070000 FUEL SYSTEM, GASOLINE Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	090000 FUEL SYSTEM, OTHER Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-06	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-06	061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	060000 ENGINE AND ENGINE COOLING Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	100000 POWER TRAIN Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	350000 EQUIPMENT This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	060000 ENGINE AND ENGINE COOLING This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	350000 EQUIPMENT Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	060000 ENGINE AND ENGINE COOLING When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	110000 ELECTRICAL SYSTEM When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	350000 EQUIPMENT When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	060000 ENGINE AND ENGINE COOLING If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	140000 AIR BAGS Subject: UPDATE – Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 – Takata Inflator Extended Warranty was announced. The extended warranty was a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-21	046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-18	100000 POWER TRAIN Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-18	350000 EQUIPMENT Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	110000 ELECTRICAL SYSTEM Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-13	163400 STRUCTURE:INTERIOR PANELS:SUN VISOR Driver and/or passenger sunvisors drop by themselves Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-13	121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH Excessive condensation or water within the headlamp assembly caustion. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	110000 ELECTRICAL SYSTEM When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	980000 UNKNOWN OR OTHER This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-17	160000 STRUCTURE Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel (A). The deformed area is located at the upper rear corner of the run channe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-07	100000 POWER TRAIN Engine Surge and/or shift shock. Some vefhicles may experience one or more of the following concerns: * Engine surging c oncern when the vehicle is driven up hill with the cruise control ON. * Shift shock when shifting from N, R or from P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-07	010000 STEERING Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-10	060000 ENGINE AND ENGINE COOLING Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	200000 WHEELS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-21	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY The infotainment screen displays a warning message “A program cannot be read. Please consult to a dealer” after battery replacement. ÿ¯ÿ¿ÿ· KAM reset does not correct the concern. ÿ¯ÿ¿ÿ· The navigation map disc cannot be ejected Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-21	356000 EQUIPMENT ADAPTIVE/MOBILITY The infotainment screen displays a warning message “A program cannot be read. Please consult to a dealer” after battery replacement. ÿ¯ÿ¿ÿ· KAM reset does not correct the concern. ÿ¯ÿ¿ÿ· The navigation map disc cannot be ejected Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-08	060000 ENGINE AND ENGINE COOLING Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	060000 ENGINE AND ENGINE COOLING GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	100000 POWER TRAIN GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-08	030000 SERVICE BRAKES, HYDRAULIC Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	356000 EQUIPMENT ADAPTIVE/MOBILITY A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-01	350000 EQUIPMENT MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-30	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-30	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-04	110000 ELECTRICAL SYSTEM Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-04	350000 EQUIPMENT Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-09	110000 ELECTRICAL SYSTEM Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-09	350000 EQUIPMENT Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	110000 ELECTRICAL SYSTEM Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	350000 EQUIPMENT Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-16	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-16	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-02	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-02	110000 ELECTRICAL SYSTEM The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-09	060000 ENGINE AND ENGINE COOLING On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-14	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-11	010000 STEERING If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-11	162000 STRUCTURE:BODY If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	120000 EXTERIOR LIGHTING Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	123000 EXTERIOR LIGHTING:TAIL LIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	350000 EQUIPMENT Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	120000 EXTERIOR LIGHTING Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	356000 EQUIPMENT ADAPTIVE/MOBILITY This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	350000 EQUIPMENT When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	140000 AIR BAGS This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-14	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	040000 SERVICE BRAKES, AIR Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	060000 ENGINE AND ENGINE COOLING In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	070000 FUEL SYSTEM, GASOLINE In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	350000 EQUIPMENT In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-06	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-30	200000 WHEELS Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-11	060000 ENGINE AND ENGINE COOLING EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-11	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	160000 STRUCTURE When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	030000 SERVICE BRAKES, HYDRAULIC Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	110000 ELECTRICAL SYSTEM ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	350000 EQUIPMENT ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	350000 EQUIPMENT Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	350000 EQUIPMENT When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	030000 BRAKES (PWS) Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-31	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	140000 AIR BAGS This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-27	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-16	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-27	030000 BRAKES (PWS) Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-02	060000 ENGINE AND ENGINE COOLING Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-06	060000 ENGINE (PWS) ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. P2A04:00 – HO2S (LH) circuit range/performance, P2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-16	140000 AIR BAGS The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-16	350000 EQUIPMENT The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	356000 EQUIPMENT ADAPTIVE/MOBILITY This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	160000 STRUCTURE When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	123000 EXTERIOR LIGHTING:TAIL LIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	022400 SUSPENSION:REAR:SHOCK ABSORBER Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-28	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-28	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	350000 EQUIPMENT Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-18	060000 ENGINE AND ENGINE COOLING In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-18	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	110000 ELECTRICAL SYSTEM When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	121000 EXTERIOR LIGHTING:HEADLIGHTS When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	160000 STRUCTURE When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-07	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-07	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-12	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-12	022400 SUSPENSION:REAR:SHOCK ABSORBER Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-21	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-30	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-04	033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be exte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-04	040000 SERVICE BRAKES, AIR Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be exte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-04	060000 ENGINE AND ENGINE COOLING Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. The warranty for this repair will be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-04	100000 POWER TRAIN Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. The warranty for this repair will be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-08	118000 ELECTRICAL SYSTEM:SOFTWARE IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-14	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-19	220000 SEATS SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-28	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-31	350000 EQUIPMENT SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMI-NATE THIS CONCERN, SEPARATE TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-19	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	060000 ENGINE AND ENGINE COOLING SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	074000 FUEL/PROPULSION SYSTEM (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-28	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-08	350000 EQUIPMENT SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-02	103000 POWER TRAIN:AUTOMATIC TRANSMISSION MAZDA: THE WRENCH LIGHT COMES AND A LACK OF POWER IS EXPERIENCE, IN SOME VEHICLES, DUE TO DTCS P0123/P0222. MODEL 2011-2013 CX-9. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	273000 LANE DEPARTURE: BLIND SPOT DETECTION Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-11	030000 BRAKES (PWS) Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-11	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-12	110000 ELECTRICAL SYSTEM Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-12	114000 ELECTRICAL SYSTEM:WIRING Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-12	060000 ENGINE (PWS) Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-19	110000 ELECTRICAL SYSTEM This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-19	140000 AIR BAGS This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-09	121000 EXTERIOR LIGHTING:HEADLIGHTS Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-28	110000 ELECTRICAL SYSTEM WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-28	120000 EXTERIOR LIGHTING SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-19	141000 AIR BAGS:FRONTAL MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-27	350000 EQUIPMENT USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	190000 TIRES SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	190000 TIRES SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-04	011000 STEERING: STEERING WHEEL/HANDLE BAR SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-12	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-31	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-04	121000 EXTERIOR LIGHTING:HEADLIGHTS MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-04	121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-02-26	110000 ELECTRICAL SYSTEM MAZDA: IN CERTAIN VEHICLES, WITHIN THE ENGINE HARNESS, THERE ARE SOME ABNORMAL ELECTRICAL NOISES. MODELS 2011-2013 CX-9, 2011-2013 MAZDA6. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	356000 EQUIPMENT ADAPTIVE/MOBILITY SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. DUE TO ENVIRONMENTAL HEAT AND HEAT FROM THE EXHAUST SYSTEM, THE REAR DIFFERENTIAL MOUNTING RUBBER MAY BECOME HARDENED AND CRACKED, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	160000 STRUCTURE WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	110000 ELECTRICAL SYSTEM OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	060000 ENGINE (PWS) SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	118000 ELECTRICAL SYSTEM:SOFTWARE SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-20	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-20	030000 BRAKES (PWS) SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-27	356000 EQUIPMENT ADAPTIVE/MOBILITY IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-21	046400 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	122000 EXTERIOR LIGHTING:FOG LIGHTS SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-30	356000 EQUIPMENT ADAPTIVE/MOBILITY THE FRONT DISC PLATE FIXING SCREWS (A) HAVE BEEN DISCONTINUED. WITH THIS CHANGE, THE DISC PLATE (B) AND WHEEL HUB (C) HAVE BEEN MODIFIED WITHOUT FIXING HOLES, ELIMINATING THE NEED FOR THE FIXING SCREWS (A). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-21	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-18	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-10	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	030000 BRAKES (PWS) SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-06-29	141000 AIR BAGS:FRONTAL MAZDA: ON CERTAIN VEHICLES, PASSENGER AIRBAG DEACTIVATION (PAD) INDICATOR WILL ILLUMINATE DURING SERVICE. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-19	350000 EQUIPMENT SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-19	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-19	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-03	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-30	045000 SERVICE BRAKES, AIR:DISC SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-28	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	350000 EQUIPMENT INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	118000 ELECTRICAL SYSTEM:SOFTWARE INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	353000 EQUIPMENT:ELECTRICAL HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-19	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. TO ELIMINATE THIS CONCERN, THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-26	090000 FUEL SYSTEM, OTHER SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-14	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-03	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-28	174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK SOME CUSTOMERS MAY EXPERIENCE A POWER LIFTGATE (PLG) THAT CLOSES BUT DOES NOT LATCH COMPLETELY WHEN THE PLG BUTTON IS PRESSED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-21	122000 EXTERIOR LIGHTING:FOG LIGHTS SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-21	120000 LIGHTING (PWS) SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-20	135000 VISIBILITY:REARVIEW MIRRORS/DEVICES SOME VEHICLES MAY EXHIBIT A VIBRATION ON THE DRIVER-SIDE REAR VIEW MIRROR (A) WHEN DRIVING ON A ROUGH ROAD OR HIGHWAY. THE MIRROR VIBRATION MAY GET WORSE WHEN VEHICLE SPEED IS OVER 65MPH (105KM/H). DURING THESE CONDITIONS, CUSTOMERS MAY COM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-20	350000 EQUIPMENT SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	190000 TIRES SOME VEHICLES MAY EXPERIENCE THE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHES WITH NO DTCS STORED WHEN DRIVING UPHILL OR TAKING OFF FROM A STOP USING HARD ACCELERATION. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-24	060000 ENGINE (PWS) IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-03	103000 POWER TRAIN:AUTOMATIC TRANSMISSION SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-27	060000 ENGINE (PWS) WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-26	350000 EQUIPMENT WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-18	356000 EQUIPMENT ADAPTIVE/MOBILITY SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL.THIS MAY BE DUE TO OIL SEEPAGE FROM THE POWER STEERING OIL PUMP PRESSURE SWI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-03-31	046000 SERVICE BRAKES, AIR:ANTILOCK MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	160000 STRUCTURE WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-17	160000 STRUCTURE SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-28	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER SOME VEHICLES MAY EXHIBIT NO COLD AIR FROM THE FRONT/REAR VENTS AFTER THE INSTALLATION OF AN AFTERMARKET AUDIO UNIT. IMPROPER OPERATION OF THE ORIGINAL AUDIO SYSTEM MAY ALSO CAUSE THIS CONCERN. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-28	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOL-LOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS.NOTE:DEFLECTOR (C) MAY NOT BE REUSED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-14	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-11	350000 EQUIPMENT MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER’S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-11	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER’S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-09	035000 SERVICE BRAKES, HYDRAULIC:FLUID SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECRE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-14	210000 TRAILER HITCHES SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012 MAZDA CX-9

4 Recalls for 2012 MAZDA CX-9

6 Complaints sent to the Center for Auto Safety for 2012 MAZDA CX-9

204 Complaints submitted to NHTSA for 2012 MAZDA CX-9

4 Investigations for 2012 MAZDA CX-9

288 Service Alerts for 2012 MAZDA CX-9

2012 MAZDA CX-9

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2012 MAZDA CX-9

4 Recalls for 2012 MAZDA CX-9

6 Complaints sent to the Center for Auto Safety for 2012 MAZDA CX-9

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204 Complaints submitted to NHTSA for 2012 MAZDA CX-9

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