2012 INFINITI M

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2012 INFINITI M

Recall Date Component Summary
February 24, 2012 FUEL SYSTEM, GASOLINE

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.

Remedy:

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

December 19, 2011 ENGINE AND ENGINE COOLING

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.

Remedy:

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE CONNECTOR BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2012 INFINITI M

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Date Component  

1 Complaints submitted to NHTSA for 2012 INFINITI M

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Date Component  
SUSPENSION | WHEELS
ODI Number: 10443392
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2012 INFINITI M

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

117 Service Alerts for 2012 INFINITI M

Date Description
February 7, 2022 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2015 350000 EQUIPMENT

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2015 130000 VISIBILITY

SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2016 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: “Brake Judder” during braking, especially when braking at highway speeds. Symptoms of “brake judder”: – steering wheel shake – body vibration – brake pedal pulsation IMPORTANT NOTES: If any symptom above occur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 060000 ENGINE (PWS)

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 100000 POWER TRAIN

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2015 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 350000 EQUIPMENT

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2016 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2015 160000 STRUCTURE

SERVICE INFORMATION When removing the Engine Cover, special care must be taken to prevent damaging it. NOTE: If the Engine Cover is not removed in the sequence shown, the Engine Cover could be damaged. Please see this bulletin for

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 260000 FORWARD COLLISION AVOIDANCE

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 350000 EQUIPMENT

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 270000 LANE DEPARTURE

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2015 353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE – The original AV Control Unit must be installed i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 010000 STEERING

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 130000 VISIBILITY

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 140000 AIR BAGS

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 010000 STEERING

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 200000 WHEELS

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 350000 EQUIPMENT

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 350000 EQUIPMENT

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2015 200000 WHEELS

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2015 200000 WHEELS

SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2014 060000 ENGINE (PWS)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2014 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2015 350000 EQUIPMENT

SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2015 350000 EQUIPMENT

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 350000 EQUIPMENT

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 020000 SUSPENSION

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2014 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 1, 2014 100000 POWER TRAIN

IF YOU CONFIRM: A delay or harsh engagement into reverse is present. ACTION: 1. Refer to step 20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2 If this bulletin applies, reprog

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2014 350000 EQUIPMENT

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 114000 ELECTRICAL SYSTEM:WIRING

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 350000 EQUIPMENT

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2013 280000 BACK OVER PREVENTION

IF YOU CONFIRM: * A noise (whine, hum, moan, low pitch sound) that can be heard inside the vehicle while the A/C compressor is running. ACTION: * Follow the Repair Flow Chart on page 2 and 3 to confirm that this bulletin applies an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2013 110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. – The SRT is used to indicate whether the engine control module (ECM) has completed sel

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2013 100000 POWER TRAIN

IF YOU CONFIRM The MIL is “ON” with any misfire DTC stored (P0300, P0301, P0302, P0303, P0304, P0305, or P0306), and there are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2013 200000 WHEELS

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2013 350000 EQUIPMENT

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2013 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to “not set” and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 3, 2013 150000 SEAT BELTS

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 3, 2013 180000 VEHICLE SPEED CONTROL

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2013 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION: If there is a need to replace the M35 Hybrid 12V battery for any reason, replace it with the battery that is listed in the Parts Information section of this bulletin. – When the service battery from the Parts In

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2013 100000 POWER TRAIN

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2013 200000 WHEELS

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2013 350000 EQUIPMENT

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2013 280000 BACK OVER PREVENTION

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 19, 2013 020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: – A leaking strut or a shock absorber that qualifies for replacement under warranty. – A strut or shock absorber that has slight oil seepage, a condition wh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 26, 2013 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat th

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July 25, 2013 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagno

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July 23, 2013 010000 STEERING

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

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July 23, 2013 020000 SUSPENSION

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

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July 23, 2013 030000 BRAKES (PWS)

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

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February 26, 2013 010000 STEERING

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return

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February 26, 2013 100000 POWER TRAIN

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return

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February 26, 2013 130000 VISIBILITY

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return

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February 26, 2013 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return

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February 26, 2013 200000 WHEELS

IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return

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July 23, 2013 010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

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July 23, 2013 200000 WHEELS

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

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July 23, 2013 030000 BRAKES (PWS)

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

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April 7, 2014 010000 STEERING

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

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April 7, 2014 100000 POWER TRAIN

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 15, 2013 160000 STRUCTURE

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer con

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December 13, 2012 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: An Applied Vehicle has a “battery low voltage” or “no start condition”. NOTE: A battery low voltage condition may cause an engine “no crank” or “no start” condition. ACTION: 1. Confirm this bulletin applies (see the Re

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January 17, 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: – Audio streaming via Bluetooth is “choppy” or “clipped.” – Calculating Route” takes an extended period of time (2-5 minutes) to complete. – Could not fi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 17, 2013 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: – Audio streaming via Bluetooth is “choppy” or “clipped.” – Calculating Route” takes an extended period of time (2-5 minutes) to complete. – Could not fi

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January 2, 2013 280000 BACK OVER PREVENTION

IF YOU CONFIRM: Any of the following DTCs are stored in the ECM: – P0031 / P0051, P0032 / P0052, P0130 / P0150, P0133 / P0153, P2A00 / P2A03, P1148 / P1168 OR Any of the following DTCs are stored in the ECM as a result of one of the A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2012 200000 WHEELS

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: – Make sure to use the correct size wheel centering collet (do not use a cone). – Make sure to use a flange plate and stud set to

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November 14, 2012 100000 POWER TRAIN

IF YOU CONFIRM If the customer reports or has previously reported: Harsher than expected down shifts when coasting to a stop. Hesitation/lag when accelerating after coasting. Hesitation/lag or harsher than expected down shifts when comi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 19, 2012 200000 WHEELS

IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces (i.e. parking lot maneuvers) AND The Intelligent All Wheel Drive (AWD) system is NOT engaged by instrument control. ACTI

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October 19, 2012 350000 EQUIPMENT

IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces (i.e. parking lot maneuvers) AND The Intelligent All Wheel Drive (AWD) system is NOT engaged by instrument control. ACTI

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March 24, 2021 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 10, 2021 110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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December 10, 2020 110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

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December 10, 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

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March 19, 2018 121000 EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

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March 23, 2018 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

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March 23, 2018 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2012 116200 ELECTRICAL SYSTEM:IGNITION:MODULE

INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

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March 29, 2012 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VOLUNTARY EMISSIONS RECALL CAMPAIGN 2012 M35H ECM REPROGRAMMING. *KB

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February 3, 2012 162300 STRUCTURE:BODY:DOOR

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

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October 16, 2012 110000 ELECTRICAL SYSTEM

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BLUETOOTH HANDS-FREE SOUND MAY NOT WORK AS INTENDED, ON THE MICROPHONE SYSTEM. *PE MODELS 2011-2012 M37/56 & 2012 M35H HYBRID. UPDATED 9/24/12. *PE UPDATED 1/18

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2012 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BLUETOOTH HANDS-FREE SOUND MAY NOT WORK AS INTENDED, ON THE MICROPHONE SYSTEM. *PE MODELS 2011-2012 M37/56 & 2012 M35H HYBRID. UPDATED 9/24/12. *PE UPDATED 1/18

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2013 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012 INFINITI M

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