EX35 Journey: UNOCCUPIED VEHICLE ROLLED OUT OF PARK WHILE ON A 1/2 INCH OF SNOW COVERED DRIVEWAY TWICE WHILE IN TAHOE. CONSULTED AN INFINITI SERVICE MANAGER IN HIGHLANDS, CO AFTER INFINITI CORPORATE DENIED A DEFECT EXISTS AND THEIR MASTER TECHNICIAN EVALUATED THE VEHICLE. SHE STATED THE ONLY BRAKE ENGAGED WHEN VEHICLE IS OFF IS THE REAR LEFT TIRE. IF THE CAR SLIPS A TINY BIT ON A SNOW COVERED SLOPE ALL BRAKES RELEASE AND THE VEHICLE ROLLS. SHE INDICATED THAT INFINITI IS WELL AWARE OF THE PROBLEM, DESPITE THE FACT THAT THEY OPENLY LIED AND DENIED A PROBLEM EXISTS WHEN I CONTACTED INFINITI CONSUMER AFFAIRS. ON ONE OCCASION, I WAS STANDING BY THE CAR AND IT STARTED ROLLING DOWN A HILL. I RAN BESIDE IT, OPENED THE DOOR, JUMPED IN AND APPLIED THE BRAKE. THE SECOND TIME, AFTER HAVING BRAKES INSPECTED AT A LOCAL DEALERSHIP, I EVEN HAD THE FOOT PARKING BRAKE ENGAGED. THE CAR ROLLED AND ENDED UP AGAINST MY GARAGE DOOR POST, DENTING IN THE REAR FENDER.
0 Complaints submitted to NHTSA for 2012 INFINITI EX