2011 MAZDA CX-9

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2011 MAZDA CX-9

Recall Date Component Summary
October 31, 2019 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

October 12, 2018 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or “Zone A.”

Additionally, unless covered in “Zone A,” Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or “Zone B.”

Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or “Zone C.”

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 1317F.

June 29, 2017 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy:

Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

July 20, 2015 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Remedy:

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 8515G.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

10 Complaints sent to the Center for Auto Safety for 2011 MAZDA CX-9

skip to NHTSA complaints

Date Component  
driveline (differential, transfer case, u-joints)
brakes
brakes
brakes
computer controls
brakes
brakes

157 Complaints submitted to NHTSA for 2011 MAZDA CX-9

skip to CAS complaints

Date Component  
SERVICE BRAKES
ODI Number: 11406762
ENGINE | STEERING
ODI Number: 11405170
AIR BAGS
ODI Number: 11396246
SERVICE BRAKES
ODI Number: 10925619
AIR BAGS | SUSPENSION
ODI Number: 10918939
POWER TRAIN | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | WHEELS
ODI Number: 10919299
SERVICE BRAKES
ODI Number: 10915597
SERVICE BRAKES | STEERING
ODI Number: 10909798
SERVICE BRAKES
ODI Number: 11001837
SERVICE BRAKES
ODI Number: 11000406
ELECTRONIC STABILITY CONTROL | SERVICE BRAKES
ODI Number: 10991513
UNKNOWN OR OTHER
ODI Number: 10985551
AIR BAGS
ODI Number: 10971007
AIR BAGS
ODI Number: 10969098
SERVICE BRAKES
ODI Number: 11011819
SERVICE BRAKES
ODI Number: 11010088
AIR BAGS
ODI Number: 10905986
SERVICE BRAKES
ODI Number: 10904777
SERVICE BRAKES
ODI Number: 10906261
AIR BAGS
ODI Number: 10904349
AIR BAGS
ODI Number: 10896202
SERVICE BRAKES
ODI Number: 10896268
UNKNOWN OR OTHER
ODI Number: 10894430
TIRES
ODI Number: 10895156
SERVICE BRAKES
ODI Number: 10959462
POWER TRAIN
ODI Number: 11385491
POWER TRAIN
ODI Number: 10945476
POWER TRAIN
ODI Number: 10938896
FUEL SYSTEM, GASOLINE | POWER TRAIN
ODI Number: 10937559
AIR BAGS
ODI Number: 10935082
AIR BAGS | SUSPENSION
ODI Number: 10935790
ENGINE | POWER TRAIN
ODI Number: 10934140
POWER TRAIN
ODI Number: 10927493
ENGINE
ODI Number: 11374566
POWER TRAIN | SERVICE BRAKES
ODI Number: 11351938
AIR BAGS
ODI Number: 11339490
SERVICE BRAKES
ODI Number: 11327780
POWER TRAIN
ODI Number: 11327549
SERVICE BRAKES
ODI Number: 11311569
AIR BAGS
ODI Number: 11310044
AIR BAGS | SERVICE BRAKES
ODI Number: 11296688
SERVICE BRAKES
ODI Number: 11297398
POWER TRAIN
ODI Number: 11281628
SERVICE BRAKES
ODI Number: 11271487
SERVICE BRAKES
ODI Number: 11258920
SERVICE BRAKES
ODI Number: 11259062
UNKNOWN OR OTHER
ODI Number: 11255039
SERVICE BRAKES
ODI Number: 11207231
SERVICE BRAKES
ODI Number: 11204252
SERVICE BRAKES
ODI Number: 11206546
SERVICE BRAKES
ODI Number: 11195633
SERVICE BRAKES
ODI Number: 11229162
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 11229676
ENGINE
ODI Number: 11219466
SERVICE BRAKES
ODI Number: 11172750
POWER TRAIN
ODI Number: 11163898
ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | EXTERIOR LIGHTING
ODI Number: 11165496
SERVICE BRAKES
ODI Number: 11139005
SERVICE BRAKES
ODI Number: 11128392
SERVICE BRAKES
ODI Number: 11123280
SERVICE BRAKES
ODI Number: 11121818
SERVICE BRAKES
ODI Number: 11101868
SERVICE BRAKES
ODI Number: 11096513
ENGINE | VEHICLE SPEED CONTROL
ODI Number: 11093569
ENGINE
ODI Number: 11191440
ENGINE | SERVICE BRAKES
ODI Number: 11183329
SERVICE BRAKES
ODI Number: 11181611
ENGINE
ODI Number: 11067353
SERVICE BRAKES
ODI Number: 11151025
SERVICE BRAKES
ODI Number: 11115730
SERVICE BRAKES
ODI Number: 11109888
SERVICE BRAKES
ODI Number: 11109919
POWER TRAIN
ODI Number: 11063789
POWER TRAIN
ODI Number: 11060846
AIR BAGS | POWER TRAIN | SUSPENSION
ODI Number: 11057012
EXTERIOR LIGHTING
ODI Number: 11056983
AIR BAGS | SUSPENSION | UNKNOWN OR OTHER
ODI Number: 11040854
EXTERIOR LIGHTING
ODI Number: 11041760
AIR BAGS
ODI Number: 11041756
SERVICE BRAKES
ODI Number: 11040516
SERVICE BRAKES
ODI Number: 11024282
SERVICE BRAKES
ODI Number: 11024958
SERVICE BRAKES
ODI Number: 11021007
SERVICE BRAKES
ODI Number: 10885397
SERVICE BRAKES
ODI Number: 10881769
STEERING | VEHICLE SPEED CONTROL | WHEELS
ODI Number: 10884039
SERVICE BRAKES
ODI Number: 10881351
SERVICE BRAKES
ODI Number: 10874513
WHEELS
ODI Number: 10861442
SERVICE BRAKES
ODI Number: 10861219
SERVICE BRAKES
ODI Number: 10860340
SUSPENSION
ODI Number: 10836657
SERVICE BRAKES
ODI Number: 10821341
ENGINE | SERVICE BRAKES
ODI Number: 10821959
SERVICE BRAKES
ODI Number: 10808656
POWER TRAIN
ODI Number: 10794453
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
ODI Number: 10780189
POWER TRAIN | SERVICE BRAKES
ODI Number: 10778548
SERVICE BRAKES
ODI Number: 10776540
SERVICE BRAKES
ODI Number: 10778113
SERVICE BRAKES
ODI Number: 10778593
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 10759279
STEERING
ODI Number: 10758874
ELECTRONIC STABILITY CONTROL | SERVICE BRAKES
ODI Number: 10743515
AIR BAGS
ODI Number: 10731151
AIR BAGS | SEAT BELTS
ODI Number: 10730647
SERVICE BRAKES
ODI Number: 10726619
SERVICE BRAKES
ODI Number: 10723589
SERVICE BRAKES
ODI Number: 10723885
SERVICE BRAKES
ODI Number: 10722817
SERVICE BRAKES
ODI Number: 10724159
SERVICE BRAKES
ODI Number: 10713471
POWER TRAIN
ODI Number: 10704633
POWER TRAIN
ODI Number: 10705821
POWER TRAIN
ODI Number: 10701904
POWER TRAIN
ODI Number: 10702723
SERVICE BRAKES
ODI Number: 10701902
SERVICE BRAKES | SERVICE BRAKES, HYDRAULIC
ODI Number: 10695534
SERVICE BRAKES
ODI Number: 10692072
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10681222
AIR BAGS
ODI Number: 10670288
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10658607
SERVICE BRAKES
ODI Number: 10643583
SERVICE BRAKES
ODI Number: 10628935
SERVICE BRAKES
ODI Number: 10628848
SERVICE BRAKES
ODI Number: 10626918
SERVICE BRAKES
ODI Number: 10610085
SERVICE BRAKES
ODI Number: 10609106
SERVICE BRAKES
ODI Number: 10605146
SERVICE BRAKES
ODI Number: 10597065
SERVICE BRAKES
ODI Number: 10597374
SERVICE BRAKES
ODI Number: 10598240
SERVICE BRAKES
ODI Number: 10596332
AIR BAGS | SEATS
ODI Number: 10596163
SERVICE BRAKES
ODI Number: 10585787
SERVICE BRAKES
ODI Number: 10576014
SERVICE BRAKES
ODI Number: 10575714
ELECTRONIC STABILITY CONTROL | SERVICE BRAKES
ODI Number: 10564380
SERVICE BRAKES
ODI Number: 10564520
SERVICE BRAKES
ODI Number: 10560699
SERVICE BRAKES
ODI Number: 10546804
SERVICE BRAKES
ODI Number: 10547859
SERVICE BRAKES
ODI Number: 10535955
SERVICE BRAKES
ODI Number: 10535301
SERVICE BRAKES
ODI Number: 10523719
POWER TRAIN
ODI Number: 10522358
POWER TRAIN | POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ODI Number: 10516060
SERVICE BRAKES
ODI Number: 10512192
SERVICE BRAKES
ODI Number: 10512943
SERVICE BRAKES
ODI Number: 10487938
SERVICE BRAKES, HYDRAULIC
ODI Number: 10486941
SEAT BELTS
ODI Number: 10488042
TRACTION CONTROL SYSTEM
ODI Number: 10402870
SERVICE BRAKES
ODI Number: 11104600
ELECTRICAL SYSTEM | SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM | VEHICLE SPEED CONTROL
ODI Number: 10810700
SERVICE BRAKES
ODI Number: 10596200
AIR BAGS
ODI Number: 11020000
Is the government investigating the safety of your vehicle? Find out here.

5 Investigations for 2011 MAZDA CX-9

Date Opened Date Closed Component  
AIR BAGS:SIDE/WINDOW:CURTAIN
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
AIR BAGS
AIR BAGS:SIDE/WINDOW
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

280 Service Alerts for 2011 MAZDA CX-9

Date Description
December 14, 2015 350000 EQUIPMENT

Usual rattle/buzz type noise from presilencer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 070000 FUEL SYSTEM, GASOLINE

Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2021 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2021 100000 POWER TRAIN

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2016 350000 EQUIPMENT

Engine Surge and/or shift shock. Some vefhicles may experience one or more of the following concerns: * Engine surging c oncern when the vehicle is driven up hill with the cruise control ON. * Shift shock when shifting from N, R or from P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2021 061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2021 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2021 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 140000 AIR BAGS

Subject: ** UPDATE** – Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 – Takata Inflator Extended Warranty was announced. The extended warranty was a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2014 046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2017 100000 POWER TRAIN

Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2017 350000 EQUIPMENT

Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 110000 ELECTRICAL SYSTEM

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2017 163400 STRUCTURE:INTERIOR PANELS:SUN VISOR

Driver and/or passenger sunvisors drop by themselves

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2017 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Excessive condensation or water within the headlamp assembly caustion.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 110000 ELECTRICAL SYSTEM

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 350000 EQUIPMENT

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 350000 EQUIPMENT

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 980000 UNKNOWN OR OTHER

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2016 160000 STRUCTURE

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel (A). The deformed area is located at the upper rear corner of the run channe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2016 100000 POWER TRAIN

Engine Surge and/or shift shock. Some vefhicles may experience one or more of the following concerns: * Engine surging c oncern when the vehicle is driven up hill with the cruise control ON. * Shift shock when shifting from N, R or from P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2016 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The infotainment screen displays a warning message “A program cannot be read. Please consult to a dealer” after battery replacement. ÿ¯ÿ¿ÿ· KAM reset does not correct the concern. ÿ¯ÿ¿ÿ· The navigation map disc cannot be ejected

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

The infotainment screen displays a warning message “A program cannot be read. Please consult to a dealer” after battery replacement. ÿ¯ÿ¿ÿ· KAM reset does not correct the concern. ÿ¯ÿ¿ÿ· The navigation map disc cannot be ejected

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2019 350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2019 110000 ELECTRICAL SYSTEM

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2019 350000 EQUIPMENT

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2019 110000 ELECTRICAL SYSTEM

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2019 350000 EQUIPMENT

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 110000 ELECTRICAL SYSTEM

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2019 060000 ENGINE AND ENGINE COOLING

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 010000 STEERING

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 162000 STRUCTURE:BODY

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 040000 SERVICE BRAKES, AIR

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 060000 ENGINE AND ENGINE COOLING

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 350000 EQUIPMENT

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2018 200000 WHEELS

Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 11, 2018 060000 ENGINE AND ENGINE COOLING

EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 11, 2018 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 030000 SERVICE BRAKES, HYDRAULIC

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 110000 ELECTRICAL SYSTEM

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 350000 EQUIPMENT

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 030000 BRAKES (PWS)

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2018 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2018 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 16, 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2018 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2018 060000 ENGINE AND ENGINE COOLING

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2018 060000 ENGINE (PWS)

ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. P2A04:00 – HO2S (LH) circuit range/performance, P2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2018 140000 AIR BAGS

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2018 350000 EQUIPMENT

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2018 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2018 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2017 060000 ENGINE AND ENGINE COOLING

In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 110000 ELECTRICAL SYSTEM

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 160000 STRUCTURE

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2017 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2017 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 140000 AIR BAGS

STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2014 033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be exte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2014 040000 SERVICE BRAKES, AIR

Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be exte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2014 060000 ENGINE AND ENGINE COOLING

Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. The warranty for this repair will be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2014 100000 POWER TRAIN

Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. The warranty for this repair will be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2013 220000 SEATS

SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 31, 2013 350000 EQUIPMENT

SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMI-NATE THIS CONCERN, SEPARATE TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 19, 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 060000 ENGINE AND ENGINE COOLING

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 074000 FUEL/PROPULSION SYSTEM (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2014 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2013 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MAZDA: THE WRENCH LIGHT COMES AND A LACK OF POWER IS EXPERIENCE, IN SOME VEHICLES, DUE TO DTCS P0123/P0222. MODEL 2011-2013 CX-9. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2013 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2013 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2013 110000 ELECTRICAL SYSTEM

Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2013 114000 ELECTRICAL SYSTEM:WIRING

Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2013 060000 ENGINE (PWS)

Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2013 110000 ELECTRICAL SYSTEM

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2013 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2016 110000 ELECTRICAL SYSTEM

WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2016 120000 EXTERIOR LIGHTING

SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 350000 EQUIPMENT

WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2013 141000 AIR BAGS:FRONTAL

MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2010 120000 EXTERIOR LIGHTING

MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2010 121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2015 350000 EQUIPMENT

USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2011 121000 EXTERIOR LIGHTING:HEADLIGHTS

MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2012 190000 TIRES

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2012 190000 TIRES

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2013 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 31, 2013 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2013 121000 EXTERIOR LIGHTING:HEADLIGHTS

MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2013 121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2013 110000 ELECTRICAL SYSTEM

MAZDA: IN CERTAIN VEHICLES, WITHIN THE ENGINE HARNESS, THERE ARE SOME ABNORMAL ELECTRICAL NOISES. MODELS 2011-2013 CX-9, 2011-2013 MAZDA6. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2016 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. DUE TO ENVIRONMENTAL HEAT AND HEAT FROM THE EXHAUST SYSTEM, THE REAR DIFFERENTIAL MOUNTING RUBBER MAY BECOME HARDENED AND CRACKED,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2016 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 110000 ELECTRICAL SYSTEM

OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 060000 ENGINE (PWS)

SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2014 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2014 030000 BRAKES (PWS)

SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2014 046400 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 122000 EXTERIOR LIGHTING:FOG LIGHTS

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY

THE FRONT DISC PLATE FIXING SCREWS (A) HAVE BEEN DISCONTINUED. WITH THIS CHANGE, THE DISC PLATE (B) AND WHEEL HUB (C) HAVE BEEN MODIFIED WITHOUT FIXING HOLES, ELIMINATING THE NEED FOR THE FIXING SCREWS (A).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2014 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2014 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2014 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 030000 BRAKES (PWS)

SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 29, 2012 141000 AIR BAGS:FRONTAL

MAZDA: ON CERTAIN VEHICLES, PASSENGER AIRBAG DEACTIVATION (PAD) INDICATOR WILL ILLUMINATE DURING SERVICE. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2012 061000 ENGINE AND ENGINE COOLING:ENGINE

MAZDA: MIL ON WITH DTC’S P0123 AND / OR P0222. THIS COULD HAPPEN DUE TO ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS. *KB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2011 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MAZDA: BULLETIN PROVIDING INFORMATION REGARDING SOME VEHICLES, TAKING OFF FROM A STOP OR DRIVING UPHILL USING HARD ACCELERATION, WILL EXPERIENCE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHING. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2012 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2012 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 3, 2014 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2013 045000 SERVICE BRAKES, AIR:DISC

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2013 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 350000 EQUIPMENT

INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2016 353000 EQUIPMENT:ELECTRICAL

HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 28, 2016 140000 AIR BAGS

TAKATA RECALLS GENERAL INFORMATION PURPOSE: THIS PAGE WAS CREATED TO ASSIST WITH HANDLING TAKATA AIR BAG RECALLS. PROCESSES: PLEASE USE THESE PROCESS FLOWCHARTS TO PROPERLY HANDLE VEHICLES SUBJECT TO THE TAKATA AIR BAG RECALL. RECALL 82

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 19, 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. TO ELIMINATE THIS CONCERN, THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 26, 2015 090000 FUEL SYSTEM, OTHER

SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 14, 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 3, 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 28, 2013 174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

SOME CUSTOMERS MAY EXPERIENCE A POWER LIFTGATE (PLG) THAT CLOSES BUT DOES NOT LATCH COMPLETELY WHEN THE PLG BUTTON IS PRESSED.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2012 122000 EXTERIOR LIGHTING:FOG LIGHTS

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2012 120000 LIGHTING (PWS)

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2012 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

SOME VEHICLES MAY EXHIBIT A VIBRATION ON THE DRIVER-SIDE REAR VIEW MIRROR (A) WHEN DRIVING ON A ROUGH ROAD OR HIGHWAY. THE MIRROR VIBRATION MAY GET WORSE WHEN VEHICLE SPEED IS OVER 65MPH (105KM/H). DURING THESE CONDITIONS, CUSTOMERS MAY COM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2012 350000 EQUIPMENT

SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2012 190000 TIRES

SOME VEHICLES MAY EXPERIENCE THE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHES WITH NO DTCS STORED WHEN DRIVING UPHILL OR TAKING OFF FROM A STOP USING HARD ACCELERATION.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2016 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 3, 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2016 060000 ENGINE (PWS)

WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MAZDA: PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATION CONCERNS. *RM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 26, 2016 350000 EQUIPMENT

WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL.THIS MAY BE DUE TO OIL SEEPAGE FROM THE POWER STEERING OIL PUMP PRESSURE SWI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2012 046000 SERVICE BRAKES, AIR:ANTILOCK

MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2016 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2016 160000 STRUCTURE

SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SOME VEHICLES MAY EXHIBIT NO COLD AIR FROM THE FRONT/REAR VENTS AFTER THE INSTALLATION OF AN AFTERMARKET AUDIO UNIT. IMPROPER OPERATION OF THE ORIGINAL AUDIO SYSTEM MAY ALSO CAUSE THIS CONCERN.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOL-LOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS.NOTE:DEFLECTOR (C) MAY NOT BE REUSED.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2013 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2013 350000 EQUIPMENT

MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER’S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER’S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2015 035000 SERVICE BRAKES, HYDRAULIC:FLUID

SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECRE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2011 MAZDA CX-9

search for another vehicle

Loading...