2011 INFINITI G37

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2011 INFINITI G37

Recall Date Component Summary
2011-11-04 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

Remedy:

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

2 Complaints sent to the Center for Auto Safety for 2011 INFINITI G37

skip to NHTSA complaints

Date Component  
2021-10-27 airbags
2013-11-08 engine

67 Complaints submitted to NHTSA for 2011 INFINITI G37

skip to CAS complaints

Date Component  
2021-03-01 AIR BAGS
ODI Number: 11398399
2021-03-04 EXTERIOR LIGHTING | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11399052
2020-12-14 AIR BAGS
ODI Number: 11383307
2017-04-12 AIR BAGS
ODI Number: 10972126
2017-07-13 VEHICLE SPEED CONTROL
ODI Number: 11005013
2017-07-06 AIR BAGS | UNKNOWN OR OTHER
ODI Number: 11003425
2016-08-29 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | POWER TRAIN
ODI Number: 10899351
2021-01-19 AIR BAGS | ELECTRICAL SYSTEM
ODI Number: 11388798
2021-01-09 AIR BAGS
ODI Number: 11387333
2020-12-08 AIR BAGS
ODI Number: 11378510
2020-12-14 AIR BAGS
ODI Number: 11383307
2020-09-15 AIR BAGS
ODI Number: 11355059
2020-09-14 AIR BAGS | UNKNOWN OR OTHER
ODI Number: 11354941
2020-07-08 AIR BAGS | UNKNOWN OR OTHER
ODI Number: 11338220
2020-07-15 UNKNOWN OR OTHER
ODI Number: 11339513
2020-07-20 AIR BAGS | SEATS
ODI Number: 11340409
2020-05-05 AIR BAGS
ODI Number: 11323315
2020-02-10 ELECTRICAL SYSTEM
ODI Number: 11308315
2019-12-18 AIR BAGS
ODI Number: 11289847
2019-11-19 AIR BAGS | UNKNOWN OR OTHER
ODI Number: 11281170
2019-10-29 AIR BAGS
ODI Number: 11271798
2019-07-09 AIR BAGS
ODI Number: 11230429
2019-09-12 AIR BAGS
ODI Number: 11255068
2019-09-13 AIR BAGS
ODI Number: 11255436
2019-05-22 AIR BAGS
ODI Number: 11209378
2018-12-27 AIR BAGS | SEATS
ODI Number: 11163726
2018-11-27 UNKNOWN OR OTHER
ODI Number: 11154136
2018-09-16 AIR BAGS
ODI Number: 11129756
2018-08-16 STEERING
ODI Number: 11120483
2018-05-29 AIR BAGS
ODI Number: 11098405
2018-05-04 STRUCTURE:BODY
ODI Number: 11091682
2019-03-07 SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11184850
2019-03-01 AIR BAGS
ODI Number: 11183381
2018-02-02 AIR BAGS | SEATS
ODI Number: 11066577
2018-11-18 AIR BAGS
ODI Number: 11152291
2018-11-03 AIR BAGS
ODI Number: 11145138
2018-10-04 AIR BAGS
ODI Number: 11133305
2018-07-29 AIR BAGS
ODI Number: 11114416
2018-07-25 STRUCTURE:BODY
ODI Number: 11113621
2018-07-01 ENGINE | SERVICE BRAKES | STEERING
ODI Number: 11105011
2018-07-05 UNKNOWN OR OTHER
ODI Number: 11109746
2018-01-11 AIR BAGS
ODI Number: 11062276
2017-09-23 UNKNOWN OR OTHER
ODI Number: 11025139
2017-09-19 POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11024528
2017-08-25 STRUCTURE:BODY:ROOF AND PILLARS
ODI Number: 11019534
2015-06-11 UNKNOWN OR OTHER
ODI Number: 10724756
2014-09-25 AIR BAGS | FUEL/PROPULSION SYSTEM | SERVICE BRAKES
ODI Number: 10639003
2014-08-18 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | EXTERIOR LIGHTING
ODI Number: 10626154
2014-01-06 VEHICLE SPEED CONTROL
ODI Number: 10558655
2013-10-07 ELECTRICAL SYSTEM
ODI Number: 10546969
2012-11-28 SEAT BELTS:FRONT
ODI Number: 10486342
2012-05-15 VEHICLE SPEED CONTROL
ODI Number: 10458591
2012-02-22 POWER TRAIN
ODI Number: 10448934
2012-03-08 VEHICLE SPEED CONTROL
ODI Number: 10450717
2012-02-23 STRUCTURE
ODI Number: 10449069
2012-03-06 POWER TRAIN
ODI Number: 10450494
2012-03-07 VEHICLE SPEED CONTROL
ODI Number: 10450612
2012-02-16 VISIBILITY
ODI Number: 10448219
2012-01-05 VEHICLE SPEED CONTROL
ODI Number: 10442476
2011-11-14 ENGINE AND ENGINE COOLING
ODI Number: 10435490
2011-10-12 STRUCTURE:BODY
ODI Number: 10429609
2011-09-16 VEHICLE SPEED CONTROL
ODI Number: 10425728
2011-07-23 FUEL SYSTEM, GASOLINE
ODI Number: 10414801
2011-02-16 POWER TRAIN
ODI Number: 10382928
2011-01-10 EQUIPMENT
ODI Number: 10375406
2018-05-29 AIR BAGS | SEATS
ODI Number: 11098700
2021-01-28 AIR BAGS
ODI Number: 11390592
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2011 INFINITI G37

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

173 Service Alerts for 2011 INFINITI G37

Date Description
2022-02-07 060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-11 350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-22 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-26 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-07 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-11 110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 350000 EQUIPMENT

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-12 350000 EQUIPMENT

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-01 130000 VISIBILITY

SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-28 130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-05 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-25 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-25 060000 ENGINE (PWS)

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-20 100000 POWER TRAIN

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-20 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-29 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-29 350000 EQUIPMENT

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-15 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-13 355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-13 260000 FORWARD COLLISION AVOIDANCE

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-24 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-24 350000 EQUIPMENT

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 030000 BRAKES (PWS)

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 270000 LANE DEPARTURE

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-09-15 280000 BACK OVER PREVENTION

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE – The original AV Control Unit must be installed i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-22 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-22 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 010000 STEERING

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 200000 WHEELS

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 350000 EQUIPMENT

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 030000 BRAKES (PWS)

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-06 280000 BACK OVER PREVENTION

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-06-24 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-06-04 350000 EQUIPMENT

SERVICE INFORMATION All parts listed in this bulletin’s table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for furthe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-09 190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-09 350000 EQUIPMENT

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-05 162700 STRUCTURE:BODY:TRUNK LID

IF YOU CONFIRM: There is a squeak, rattle, buzz, or rubbing type noise coming from the retractable hard top and/or trunk area while driving. – See page 2 and 3 for specific locations and types of noises. ACTION: Refer to the Repair

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-05 162900 STRUCTURE:BODY:ROOF AND PILLARS

IF YOU CONFIRM: There is a squeak, rattle, buzz, or rubbing type noise coming from the retractable hard top and/or trunk area while driving. – See page 2 and 3 for specific locations and types of noises. ACTION: Refer to the Repair

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-05-07 200000 WHEELS

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-04-30 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. Se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-04-30 160000 STRUCTURE

SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. Se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-18 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-13 060000 ENGINE (PWS)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-13 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-27 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-27 140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-15 350000 EQUIPMENT

SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-15 074000 FUEL/PROPULSION SYSTEM (PWS)

SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-12 350000 EQUIPMENT

IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-12 350000 EQUIPMENT

IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-03-11 350000 EQUIPMENT

SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-26 030000 BRAKES (PWS)

IF YOU CONFIRM: The clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor OR the customer states the clutch pedal on an applied vehicle does not return to its normal (rested)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-26 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

IF YOU CONFIRM: The clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor OR the customer states the clutch pedal on an applied vehicle does not return to its normal (rested)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-15 350000 EQUIPMENT

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 350000 EQUIPMENT

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-16 280000 BACK OVER PREVENTION

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-05 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-05 020000 SUSPENSION

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-07 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-07 162900 STRUCTURE:BODY:ROOF AND PILLARS

SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-06-24 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-06-24 350000 EQUIPMENT

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-30 162900 STRUCTURE:BODY:ROOF AND PILLARS

SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Fig

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-30 350000 EQUIPMENT

SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Fig

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-29 114000 ELECTRICAL SYSTEM:WIRING

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-29 350000 EQUIPMENT

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-06-07 110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. – The SRT is used to indicate whether the engine control module (ECM) has completed sel

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-09-03 160000 STRUCTURE

SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which “heals” by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not “heal”. Scratch Shield w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-27 200000 WHEELS

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-27 350000 EQUIPMENT

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-04 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to “not set” and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-03 150000 SEAT BELTS

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-03 180000 VEHICLE SPEED CONTROL

SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 100000 POWER TRAIN

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 200000 WHEELS

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 350000 EQUIPMENT

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-22 280000 BACK OVER PREVENTION

IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-19 020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: – A leaking strut or a shock absorber that qualifies for replacement under warranty. – A strut or shock absorber that has slight oil seepage, a condition wh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-26 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-25 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagno

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-25 140000 AIR BAGS

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur – When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-25 180000 VEHICLE SPEED CONTROL

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur – When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-25 350000 EQUIPMENT

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur – When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 010000 STEERING

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 020000 SUSPENSION

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 030000 BRAKES (PWS)

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 200000 WHEELS

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-23 030000 BRAKES (PWS)

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-07 010000 STEERING

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-07 100000 POWER TRAIN

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-02-15 160000 STRUCTURE

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-11-14 100000 POWER TRAIN

IF YOU CONFIRM: If the customer reports or has previously reported: * Harsher than expected down shifts when coasting to a stop. * Hesitation/lag when accelerating after coasting. * Hesitation/lag or harsher than expected down shift

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-11-14 100000 POWER TRAIN

IF YOU CONFIRM If the customer reports or has previously reported: * Harsher than expected down shifts when coasting to a stop. * Hesitation/lag when accelerating after coasting. * Hesitation/lag or harsher than expected down shifts w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-17 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: – Audio streaming via Bluetooth is “choppy” or “clipped.” – Calculating Route” takes an extended period of time (2-5 minutes) to complete. – Could not fi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-01-17 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: – Audio streaming via Bluetooth is “choppy” or “clipped.” – Calculating Route” takes an extended period of time (2-5 minutes) to complete. – Could not fi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-21 200000 WHEELS

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: – Make sure to use the correct size wheel centering collet (do not use a cone). – Make sure to use a flange plate and stud set to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 110000 ELECTRICAL SYSTEM

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 350000 EQUIPMENT

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-24 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 110000 ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-15 350000 EQUIPMENT

ALL 2011 INFINITI MODELS: I-KEY STORAGE REVISED; ALL KEYS ARE STORED IN CUP HOLDER This bulletin is no longer active. Please discard previous versions of ITB11-043.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-14 353000 EQUIPMENT:ELECTRICAL

PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-13 110000 ELECTRICAL SYSTEM

CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of ITB15-019.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-17 020000 SUSPENSION

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-25 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

G37 AND Q60 CONVERTIBLES; CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on this page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-02 350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-29 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-12 100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-02 140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-09 350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-28 350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-28 060000 ENGINE (PWS)

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 350000 EQUIPMENT

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-28 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-28 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-17 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-07 350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-28 350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-20 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-20 071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-16 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-03 350000 EQUIPMENT

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-07 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-01-23 355100 EQUIPMENT:OTHER:LABELS

REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-29 132000 VISIBILITY:GLASS, SIDE/REAR

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-29 131000 VISIBILITY:WINDSHIELD

WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-28 030000 BRAKES (PWS)

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-25 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-25 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-21 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version

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2013-04-10 101000 POWER TRAIN:CLUTCH ASSEMBLY

INFINITI: CLUTCH PEDAL DOES NOT RETURN TO REST POSITION. *KB

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2013-04-10 101100 POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

INFINITI: CLUTCH PEDAL DOES NOT RETURN TO REST POSITION. *KB

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2013-11-15 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE

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2012-04-10 116200 ELECTRICAL SYSTEM:IGNITION:MODULE

INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

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2012-04-27 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

INFINITI: IGNITION SWITCH (PUSH BUTTON) WILL NOT RESPOND. CHECK THE BATTERY STATE OF CHARGE (SOC) AND RECHARGE IF NECESSARY AND REPROGRAM THE BCM. ALSO INCLUDED MODELS FX35/50 MODEL YEARS 2011-2012. *JS

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2012-02-03 162300 STRUCTURE:BODY:DOOR

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

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2012-02-03 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

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2017-04-27 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

2009-2015 G37/Q60 CONVERTIBLE; CENTER ROOF WEATHER STRIP REPAIR IF YOU CONFIRM – The convertible top center roof weather-strip self-adhesive has detached from the center roof panel. ACTION – Reattach the affected seal with the Servic

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2017-04-10 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

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2017-04-10 118000 ELECTRICAL SYSTEM:SOFTWARE

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-20 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale

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2017-03-07 021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

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2017-03-07 021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2010-09-30 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

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2012-08-29 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

INFINITI: SHIFT RESPONSIVENESS ISSUES. REPROGRAM ECM AND TCM. *JS UPDATED 7/26/12. *PE UPDATED 8/28/12. *PE UPDATED 11/5/12. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-04 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS

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2013-04-03 170000 LATCHES/LOCKS/LINKAGES

INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE “COMFORT & CONV” SETTI

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2012-08-27 130000 VISIBILITY/WIPER (PWS)

INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2010-04-27 121000 EXTERIOR LIGHTING:HEADLIGHTS

INFINITI: A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). REFER TO THE APPROPRIATE SERVICE MANUAL, FOLLOW THE DIAGNOSTIC AND REPAIR INFORMATION FOR XENON HEADLAMPS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-09-26 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

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2013-08-27 200000 WHEELS

INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-15 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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2011-04-14 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFINITI: TRANSMISSION SHIFT ISSUES AND/OR A/T DTC STORED. A SLIGHT VEHICLE VIBRATION/SHUTTER WITH LIGHT ACCELERATION AT LOW SPEEDS; AT TIMES ENGINE RPM GOES UP (ABOUT 200-250 RPM) DURING THE 3RD>4TH UP SHIFT, OR THE 4TH>5TH UP SHIFT; ENG

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2016-09-28 350000 EQUIPMENT

THIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2011 INFINITI G37

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