2011 CHRYSLER Town & Country

The van began not starting intermittently. We lived with it for a while because we were in the midst of Covid & couldn’t really go anywhere. When I had it inspected in November 2021, my mechanic couldn’t find anything wrong. He suspected a bad fuel pump so he replaced it. A few weeks later, the same thing happened. We thought we had a defective fuel pump. Replaced it again. A few weeks later, same thing happened. At that point I started researching it & saw something about the TIPM. I sent the TIPM to be rebuilt. When I received it back, it worked for a few weeks then the same thing happened again. I sent the TIPM back to the place that rebuilt it & they found the fuel relay was bad even though they replaced it when they initially rebuilt it. They replaced it & sent it back to me. It ran great for the last 3 weeks. Today, 7/10/23, it won’t start. It sounds exactly the same as all of the other times. Like it is out of gas. We have an almost full tank.

TIPM second time had problems with it first time the mechanic was able to bypass it for a quick fix. Now I need the TIPM THERE HAS BEEN A CLASS ACTION LAWSUIT BUT I’M TOO LATE FOR THAT. THE PART IS ON BACKORDER WITH NO IDEA OF WHEN MY VEHICLE WILL BE FIXED. SO NOW I’M PAYING FOR A VEHICLE I CAN’T DRIVE CAN’T GET A RENTAL BECAUSE I LIVING ON A FIXED INCOME. My son finance the vehicle for me because of my credit the vehicle is in his name me listed as the driver and I’m the one that makes the payments on it.

Fan noise coming from under the rear of my van when it’s turned off and is draining my battery.

TIPM had to be replaced on 10-29-18………..i live alone and am on a fixed income, so this was a hard financial blow for me…over$1500.
If there is an active class action suit or recall on this item, please include me!

TIPM replacement
38,000 miles
Fuel pump shut off because of failure
Very dangerous when it happened

Vehicle would turn over but not start. Fuel pump showed no power so thought it was bad. During the beginning stages of replacing it, found that the fuel pump was good, just not receiving power. Determined the issue is the TIPM. Part is $940 from dealer.

Horn does not work at steering wheel and horn blows randomly when door is opened. Problem has not been resolved.

2011 Chrysler town and country. Will stall out coming to a stop. I cleaned the throttle body and started doing some research.
The TIPM is known to be faulty in most of the chrysler products around this age, but only two vehicles are recalled? There is no check engine light, and the problem is getting worse. I see that the replacement cost is 1200$! This is outrageous. Hopefully the NHSTA will look into this safety issue

My TIPM has left the fuel pump on once, been causing the cranking but not start many times, and also has shutoff the engine while going down the highway last night.

TIPM went out. Chrysler knows they installed faulty computers since 2004. They offer no reimbursement for a known issue. My car just shutdown on Hwy 50. The engine then started revving repeatedly. I\'m was nearly hit in the rear by four cars. My van is at Chrysler dealership of Lawrenceburg Indiana. I have to pay $95 even if I don\'t have them fix it. This is my only car for 5 working individuals. I\'m forced to shell out $900 so we can continue working. The rear axle was missing bolts from the factory; Another known issue, but not a peep from CDJ. I thought my wheel was falling off. I\'ll never buy another CDJ product as long as I live. Chrysler should be ashamed of themselves. They are going to get people killed !

When the vehicle is turned off, the fuel pump stays on, draining the battery completely. The problem is a faulty TIPM – totally integrated power module.

This a known issue with the Chrysler products, they have had one class action law suit over this issue. The \"tipm\" goes bad and it cost over 1000.00 dollars to replace. This such a common problem an individual created a website on how to do a quick fix, but you lose some functionally.
http://www.carcomplaints.com/news/2015/chrysler-dodge-jeep-tipm-lawsuit.shtml
http://absoluteraleigh.com/tipm-repair/

TIPM Failure. Vehicle won\'t start, stalls.

Car won\'t start. Battery still has power (lights/radio comes one). It sounds like it wants to start, thought it was the fuel pump. Paid over $600 to fix that. It started up once, and now it won\'t start again, same problem. Mechanic researched it and said it was the TIPM and that I have to take it somewhere else to fix and it will cost over $1000.

purchased vehicle in March 2016, by August/Sept 16 was having intermittent no start issues. took to dealer, was told fuel pump needed replacement. New fuel pump and problem persisted. I was then told that that TIPM needed to be replaced. $1100 for that part in Sept 2016. 9 months later I continue to have intermittent start failure. same problem that began prior to new fuel pump and TIPM.

In my attempt to turn my car on, it simply turns over and won\'t turn on. This is leaving me stranded and is becoming a real problem. 9 out of 10 attempts is causing this problem.

When I started having problems with my 2011 Town and Country starting. I went to the internet to see why. Started with little things I didn\'t think much of, not detecting key, maybe had to push button twice, door not unlocking. And has brought me to the past week. Everyday getting into my 2011 Town and Country and not knowing if and when it will start. And how much worse will it get before Chrysler takes care of this problem.

A few months back, my battery died (it was fairly new). After replacing the battery with a new one, I noticed there was a constant sound coming from the back of the car even when the car was turned off – turned out to be the fuel pump continually pumping. After disconnecting and reconnecting the battery a few times, the constantly running fuel pump issue went away.

Fast forward a few months and my car starts having trouble starting. It randomly won\'t turn over – sometimes taking 10-20 tries before it starts. Eventually it won\'t turn over at all.

After looking online and finding a shitload of other people with the same issue, I discovered the TIPM \"faulty fuel pump relay\" issue with the Chrysler vehicles – including mine. I rigged a cable to temporarily bypass the fuel pump relay, and now it starts every time just fine. For the long term solution I will now need to pay to have the TIPM module replaced.

This is the last Chrysler brand car I will buy – it\'s one thing to have a problem with your vehicle you build (all car companies have issues), it\'s another thing to know that there is an issue and give a big fuck you to your consumers by refusing to address the known issue.

Our 2011 town and country is in the shop for what we thought was a fuel pump issue. After spending the money for a new fuel pump the van stopped working before we could even pick it up. Come to find out the problem is one that Chrysler has known about for sometime, total integrated power module (TIPM for short). We have previously had to relate the battery twice due to this issue. The repair shop is saying that this fix will cost $1200. I called and opened a case with their corporate office. When talking to the lady (man, I wish I would have gotten her name) she told me that she has never heard of this problem before and \"you can\'t believe everything on Google\". Really!!! I\'m not stupid!! They have been sued about this issue and settled. All of the repair people I have talked too were surprised that they would say that since they all know about it. The Chrysler lady also told me that hey couldn\'t help me since we haven\'t shown brand loyalty. It\'s the only Chrysler we own, we didn\'t buy it from Chrysler, and took back to where we bought it from originally. However, it\'s at a Chrysler dealership now. So buying their car is not enough \"loyalty\".

TIPM failure, car takes several times to start… started in August 2016, and local repair shop found no problem… October same issue, same answer… Nov happening more frequently, sat at local repair shop for 8 days and found TIPM to be issue. Took to dealer and $1600+ for repair. Of TIPM failure. Over 1 year ago, while under warranty, the front seat passenger heater stopped working… Then the electric to seat stopped working….several times back and forth to dealer and never fixed issue. Now, issue is fuxed, at same time TIPM was repaired. Have to wonder if this was issue all along!

FAULTY TIMP MODULE! Chrysler could just do whats right to keep their return customers! Just Replace all these Faulty Modules and quit causing us to hire lawyers when you know you (Chrysler) are at fault!

The issue began with our van frequently requiring more than one attempt to start the engine. This progressed until we were unable to start the van at all. I feared it was a bad fuel pump and the local dealer came up with the same diagnosis. After a few days we were informed that our van was ready to be picked up. We arrived at the shop the next morning only to find that the car wouldn\'t even start. Apparently our town and country had a bad TIPM which caused the fuel pump to burn out. Total cost for the TIPM, fuel pump, and labor was over $1600.

Our van has died multiple times, leaving us stranded in multiple places. Finally we gave it to our mechanic two weeks ago and said, \"Keep it until you can figure out what\'s going on.\" This has been going on for two days shy of a full month, in and out of the shop, so it has definitely been a pain (not to mention the money for tows, \"fixes\" that didn\'t fix it, troubleshooting, etc.) Now that they have finally diagnosed the problem as a defective totally integrated power module, I type it into Google and am not even surprised this is something Chrysler Town & Countries are known for. I will NEVER buy another Chrysler. As soon as we get this piece of crap paid off we\'re going to get rid of it and get a dependable vehicle.

Faulty TIPM system was causing fuel pump to not activate. Had to replace the entire system. Read on carcomplaints.com many similar instances with no recall offered by Chrysler, despite the same system being recalled in Jeep Grand Cherokee and Dodge Durango. Very disappointed.

My car would not reliably start, leaving me stranded in random and not always safe locations. The first time it happened, I had to call for roadside assistance. The second time, I had to call roadside assistance and then replace the battery. The third time, I had to replace a fuse. The fourth time, I was told the TIPM was bad and had to be replaced at a cost of $1300+. The car only had 50,000 miles on it.

TIPM finally failed

Battery has been replaced once and has been checked recently about 3 weeks ago. Van fails to start and will only start when all accessories have been turned off. This has happened more than a handful of times just within the last month. Once when I was out of town. Van has also powered off while driving at a speed of just under 25 mph. Van has intermittent issues with windshield wipers coming on although there is no rain in sight. All signs point toward a tipm issue.

Multiple issues that all start with TIPM. Replaced fuel pump, electric locks, and have had lights checked 3 times by different companies as blinkers and fog lights are not working.

Car wouldn\'t start. Battery blown and would not take a recharge. replaced battery. car would not turn over. diagnose bad TIPM

Vehicle has stalled at least once while my wife was driving with our 3 kids in the car. Luckily she was only going

Tipm problem! Thank God I did research and didn’t spend any more senseless money. Van doesn’t start. Tried several different repairs. I’m done. Van’s E give even turned off going down the highway at 65 mph with our 3 daughters along! Stopped making payments on van as well as I’m not paying for something that Chrysler hasn’t stepped up to fix. Now my credit is ruined! Van just sits here not running at $436/month. It isnt right. I could keep writing about how upset I am a d the problems this has caused our famiky but I’ll just stop here before I get even more upset!

Car would not start.

I have a 2011 Chrysler Town and Country with 50300 miles. In 2014 I have had the vehicle into the dealer several times for hard starts, poor gas mileage, hard shifting, and both power slide doors not staying open automatically closes upon opening them. Just recently I have several times where my side power door would be open, when returning to my vehicle, and on two occasion have walked to have vehicle running. My main issue I am currently experiencing is the vehicle is not starting properly. The vehicle will either continually crank and not fire, leaving me to attempt numerous (10-20) times to start it, then it will race to 3-4000rpms then stall, again having to attempt again several times, then eventually the vehicle will start. When driving the vehicle rpms have decrease and it will act like it is about ready to stall. Thankfully, at this time I have not YET experienced it to just completely will driving. Obviously, this is a very big concern for safety for myself and family, this is definitely a serious matter as I fear the vehicle will just stall while driving.

Engine turns over but fails to start. Diagnosed as TIPM failure.

I have had these issues sence the get go they keep saying they can’t find nothing wrong.it has died in traffic. Doors an window open by them selves. It’s a nightmare.

bought a new Chrysler Town and Country, VIN 2A4RR6DG2BR800681
Within the first 2 years, it failed to start three times. One of those times the alarm went off while I was still sitting in the car, and would not turn off until I was outside the car. Then it would start. I was told it was a faulty key, and got new keys, or new battery for the key.
Car in accident 11-6-2013. Sideswiped left side, while stationary in median.
Approximately February of 2015 car started sending me messages, with windshield wipers waving and ding ringing. By October and November, these had become much more numerous. The most frequent message was blind spot control not working, but others that appeared were fuel gage empty, and check tire pressure. The car was working fine, and all messages were false. They occurred on average 4-6 times a day, but on longer drives it was 15 plus times.
In October,2015 I took the car into the Overland Park Chrysler and Jeep Dealership. They worked on it for 6 days and were unable to fix it. They provided me with a car, and didnt charge me, as nothing had improved. They told me they had asked Crhysler experts for help. This all doubtful, as we found later that these 2011 vans were having an extreme amount of trouble with TIPM systems, and that lawsuits had started in 2013
Nov. 27th2015 Car parked in a grocery lot. Standing 56away, I touch the lock button on the key, and the car starts its engine. I do not have a remote starter,
Dec. 14, 2015, Im just pulling to a stop in the driveway—car suddenly surged forward, going through the garage door and into shelves and a tractor at the back of the garage. Air bags did not deploy, Car is totaled.

CHECK ENGINE LIGHT CAME ON IN JULY WHILE DRIVING DOWN TO MYRTLE BEACH. CAR ENDED UP CUTTING OFF SO WE HAD TO HAVE TOWED TO A REPAIR SHOP. THEY TOLD ME ALTERNATOR AND BATTERY WERE BAD AND NEEDED REPLACED.

OCTOBER-NOVEMBER THE CAR WOULD HAVE TROUBLE TURNING OVER. WOULD TRY TO START BUT NOT TURN OVER. AFTER 3 DAYS AT REPAIR SHOP AND NO ERROR CODES THEY MECHANIC DID RESEARCH AND DETERMINED COULD BE THE FUEL PUMP BUT ALSO SAID THERE IS A HUGE ISSUES WITH TIPM MODULES ON THIS PARTICULAR YEAR AND CHRYSLER HAS NOT RECALLED THOSE YET. HAVE NOT REPLACED FUEL PUMP YET B/C WE’VE BEEN ABLE TO TRICK IT TO START BY TURNING KEY MULTIPLE TIMES TO LET THE FUEL PUMP PRIME UP TO START

See failures

DEFECTIVE TIPM: VEHICLE LOST ALL POWER RENDERING THE VEHICLE UNDRIVABLE.

My Van wont start. The computer and fuel pump wont work. I am stranded in Cancun, Mexico with my family. Chrysler wont help us. We have had transmission problems since we bought the van in 2013.
Rick

The TIPM failed on our car at 49,000 miles.

Car would not start. Popped hood, smacked tipm, car started.

Car would not turn on due to a relay on the TIPM per mechanic. The car would turn on after a few attempts but recently it would not turn on at all.

cranks but wong start – FAULTY TIPM – added external fuel pump relay but did not fix issue within TIPM

1st problem dead battery. 2nd Problem TIPM Failure causing carnot to turn over. B/O TIPM also possible cause for dead battery.

Just purchase a used 2011 T&C , remote start and key less start, this morning my prego wife try to take my daughter to their camp , and car won’t start , no error message , no battery problem indication , strangely enough , the accessory power was stayed on even when we try to lock it .

after about 30 minutes of trying with no result , the car was suddenly turned on.
Read in forums , seem to be a symptom of the TIPM issue

tipm

The car is impossible to start. It intermittently stalls while driving and the power steering goes out. The service dept. at the local Chrysler Jeep dealership diagnosed it as an electrical issue with the fuel pump. So many people are having issues with this description that I think it is related. I have a feeling it is the TIPM. We’ll see.

I had fuel pump replaced, spark plugs replaced but the problem still exists. I’m learning the TIPM is what is causing the engine to not turn over and does not start.

TIPM Failure. First it was TIPM, then I was advised by the dealer that also the PCM was damaged. After spending $1200 when I picked up my car, now none of my sensors are working and dealer wants another $98 to take a look at it. I was told that tech saw that sensors were not working but thought since the car is now starting and I’m already spending $1200 on repair I wouldn’t want to spend more money to fix these.

Here is the letter I sent out to Chrysler:
On March 7, my 2011 Town and Country went dead. I was unable to start it and all electronics were completely dead. Thinking it was the battery I went ahead and installed new battery. Although the ignition switch came on, I still wasn’t able to start the car. On Monday, March 9, I had the car towed to my local dealer and couple of days later I was advised that my TIPM part is defective and needs to be replaced. I agreed to pay $1100 to have it fixed. Day later I was advised that in addition to TIPM, PCM system had to be replaced. I agreed to pay $150 deductible and have PCM replaced. I read about the TIPM and I am aware of an ongoing investigations, lawsuits and other complaints so I knew my story wouldn’t end well. On 3/17 I received a call saying that my van was all fixed and I could pick it up. I arranged to have someone drop me off at the dealer to have it picked up and I was very concerned when I picked my car. After spending over $1200 on repairs I picked up my van and my blind spot sensor isn’t working, my park assist isin’t working, my compass isn’t working, my rear view camera isn’t working and my right side blinker isn’t working. I asked to speak with my service person but he was out for lunch so I asked for a call back. When I received a call back I was shocked to hear that the repair tech assumed that as long as my car started and ran I would be happy. I don’t understand how decision like this can be made without my knowledge and why would reputable dealer return an unsafe car to the customer? I was told that in order to diagnose those additional problems I would have to pay an additional $98 which makes no sense as my car was just there for the service. I’m not happy with Chrysler and this is not what I would expect from Detroit born company! These are predattory tactics designed to squeeze as much money from customers as possible. I had no problems with my van until it went dead and after spending $1200 is have a working van with broken sensors which is unsafe to drive. At this point I have no idea who’s fault it is and why there are so many parts that are not working but they should be fixed in the first place. When I spent $1200 to have my car fixed I assumed I would get it in working condition but what I received is a running van with most equipment now broken. I just spent $1200 and my van is still broken and Service department wants another $98 to see it plus who knows how much to fix something that was working fine before. TIPM damage cost me over $1200 and now I have a car without working sensors and I have no reasons to believe that my airbags, ABS or other safety systems will operate as designed when needed. I will be contacting BBB, NHTSA, CAS and other departments regarding this issue. Thank you.

tipm failed leaving the van not operable

The vehicle had previous problems reported with doors,windows opening on their own, power windows going down, instead of up when button pushed. The car just shut off while being driven one day, would not restart. The vehicle was taken to dealer, found to be the TIPM that needed to be replaced, costing $1151. Immediately upon picking the vehicle up after being repaired, noticed that both front turn signals were not working, and about an half hour later, a warning light of a battery appeared.

PROBLEM WITH TIPM. REPLACED WITH DEFECTIVE PART AND NEEDS TO BE REPLACED AGAIN

The dealership held our car for 44 days.

The symptoms that I’ve reported:
1. Excessive cranking with no start for varying amount of time (5 to 20 minutes). Multiple tries required to start.
2. Car battery would drain if not driven for a few days.
The initial diagnoses was that one of the relays was causing a draw on the car’s electrical system. They identified that the fuel pump relay was the issue. Dealer installed a bypass relay directly to the car’s battery.

The technician did mention replacing the TIPM as the best solution but was took the bypass route to save costs.

The total cost of repairs $507.40 (negotiated at 3 hours of Diagnostic Hours plus the bypass relay parts).

I did have a case open with Chrysler who was only helpful in escalating the issue with the dealership.

Service for electrical issues during factory warranty were only addressed by re-flashing software (windows/doors opened without remote command, key non-detected, engine failure to start, stalling while driving, engine auto start in garage without remote command). Problem was sporadic without flagging any fault codes, so could not immediately verify effectiveness of repair.
Most recent issue (outside of factory warranty) was at 42000 miles, when I detected that fuel pump would not shut off when engine was off. I finally convinced Chrysler of issue with TIPM, but they would not cover cost, even though issue was pre-existing. I purchased back-ordered TIPM and replaced myself. Directions required rewiring of harness to TIPM by swapping (4) wires within connector housing. This is typically done when electromagnetic interference occurs with electrical circuits and requires a design change. Once TIPM installed, symptoms have not yet reoccurred, but air bag warning light has come on. This air bag light cannot be handled without paying Chrysler to Service, however.

Apparently the TPIM failed, and has caused the fuel pump relay to continuously run and run the battery out. Car stalls and won’t start.

This vehicle has had 4 sets of shocks since 2011. Still not fixed. Other problems were with: Air conditioner panel would just go haywire and start flashing and going on and off, windshield wiper would just go on by itself, radio would still have sound even with radio turned off, passenger sliding door would shut by itself when opened, ignition module locked up, tire pressure sensor defective. The only problems they fixed were shock replaced 4 times, tire pressure module repaired, and tire pressure sensor replaced. They did nothing with the others because they couldn’t find the problem because it only happens once in awhile. Never when they had it in for repair.

The TIPM was the problem all along.
Vehicle stalls while driving at different speeds and I loose the power steering. “Scary and lucky to be alive” 4 small kids under the age of 11 were riding with me.
Chrysler mechanic worked on my car on the side at the dealership in Sunrise Florida. Sold me another TIPM and when that one failed he blamed it on the fuel pump. It went on and on and our only vehicle is still not starting and stalling. Im afraid for my life. Im on the highway with my 4 kids everyday going the minimum speed which is 65 miles per hour.

-Chrysler’s 3.6L Pentastar, which is used in most of their lineup, has a known defect where the cylinder head fails prematurely and requires a complete replacement.
-In August 2012, Larry Vellequette from Automotive News broke the story that Chrysler dealerships across North America had huge backlogs with thousands of vehicles requiring the repair. Chrysler admitted to the problem and they advised that they redesigned the head and started using the new head in production going forward.
-However, all vehicles with the Pentastar engine prior to August 2012 still have the old head design which is prone to failure.
-To date, Chrysler has not notified owners of the “first generation” heads, even though they know that these heads tend to fail prematurely.
-The head failure results in unexpected loss of power, rough idle, and increased emissions resulting in the Check Engine Light being illuminated.
-Chrysler has submitted a defect report to the EPA acknowledging the defect, however they refuse to notify owners.
-As my vehicle was no longer covered by warranty, the $3,200 repair cost was not covered by Chrysler.
-Why do government agencies such as the NHTSA and the EPA, who receive these complaints and defect reports, not enforce the automaker’s obligation to recall vehicles with these known defects?

Rear electric seats – continue to stick – will not open/close correctly without manual assistance.

Transmission is a bigger issue.
http://forum.chryslerminivan.net/showthread.php/23742-2011-Chrysler-Town-amp-Country-Limited-Transmission-Problems
Problem symptom is rough shift from 1st to 3rd in “econ” or out of “econ” mode. Dealer is telling me requires replacement “transmission oil pump” part # RL078723AD. This part is used on a LOT of Dodge and Chrysler vehicles. They are telling me the part is “on indefinite back order” and will “take weeks to get a replacement”. There are people reporting more aggressive issues where the transmission slips in econ mode, experiences high rpm then re-engages. One person has reported 2 accidents resulting from the issue.
See product fitment area on this page for other vehicles using this part:
http://www.moparpartsoverstock.com/p/CHRYSLER__TOWN–COUNTRY/VALVE-BODY-Complete/6829313/RL078723AD.html

I am writing to notify you of the continuing problems that I am having with Chrysler. I have been mislead, deceived and neglected for NINE (9) MONTHS. I was sold a 2010 Chrysler Town & Country, VIN #2A4RR2D17AR357012 that was a Lemon. This car was replaced with a 2011 Chrysler Town & Country, VIN #2A4RR5DG7BR609560. The only item missing from this 2011 vehicle was the installed rear DVD player, which we paid an additional $1,342.00.

We were informed in April 2011 by Chrysler that we must take delivery of 2011 Chrysler Town & Country, VIN #2A4RR5DG7BR609560 even though it did not have the DVD player that we purchased because Chrysler did not want us to put an additional miles on the 2010 lemon. We took delivery of the 2011 Town & Country in May 2011 and were told that the DVD would be installed in two weeks.

We have waited nine months and still do not have the DVD player. We have contacted the dealer on several occasions regarding this matter. The dealer states that it is still waiting for the DVD part from Chrysler.

I have contacted the Customer Care department on several occasions. I have been spoken to Crystal, Debbie (Supervisor) and Mahum (Supervisor). These individuals all stated that it is not their problem and that I would have to wait for the DVD part. Yesterday, Mahum stated that his department only handles warranties and contract issues. I informed him that Chrysler was in breach of contract and he stated that was my opinion. We paid for a DVD player and Chrysler has not provided the DVD player, which is a breach of the contract.

The Customer Care department states that it can not provide me a date when the DVD part will arrive and that I should speak with the Danbury Dealer. The Danbury Dealer states that it is Chrysler who has not delivered the part to it to install in my car. Chryslers Custom Care department has not provided any concrete answers on how to solve the problem. The Customer Care Department has acted in bad faith. We have currently waited NINE MONTHS with no end in sight for the DVD part to arrive and still do not have an answer as to when to expect the part. Chryslers handling of this matter has caused me significant stress and harm.