2011 CHEVROLET Captiva Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2011 CHEVROLET Captiva

Recall Date	Component	Summary
2011-12-19	STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID	GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT. Remedy: GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2011 CHEVROLET Captiva

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Date			Component

1 Complaints submitted to NHTSA for 2011 CHEVROLET Captiva

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Date			Component
2012-11-09			POWER TRAIN ODI Number: 10483826

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2011 CHEVROLET Captiva

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

333 Service Alerts for 2011 CHEVROLET Captiva

Date	Description
2022-07-18	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-13	357400 EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer’s sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-15	060000 ENGINE AND ENGINE COOLING This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-31	160000 STRUCTURE This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-01	010000 STEERING This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-01	350000 EQUIPMENT This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	060000 ENGINE AND ENGINE COOLING This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	070000 FUEL SYSTEM, GASOLINE This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	080000 FUEL SYSTEM, DIESEL This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	200000 WHEELS This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-16	030000 BRAKES (PWS) This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	100000 POWER TRAIN This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-19	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer’s sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-02	353000 EQUIPMENT:ELECTRICAL This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-02	060000 ENGINE (PWS) This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-07	190000 TIRES This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-07	200000 WHEELS This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-13	350000 EQUIPMENT This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-26	350000 EQUIPMENT This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-31	060000 ENGINE AND ENGINE COOLING This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-25	200000 WHEELS This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-25	350000 EQUIPMENT This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-22	060000 ENGINE AND ENGINE COOLING This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-03	190000 TIRES This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-03	200000 WHEELS This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-18	346000 COMMUNICATION:MANUFACTURER TELEMATICS This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-14	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-14	060000 ENGINE AND ENGINE COOLING This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 – P0308 and/or P050D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	100000 POWER TRAIN OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	103000 POWER TRAIN:AUTOMATIC TRANSMISSION OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	060000 ENGINE (PWS) OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-16	192000 TIRES:SIDEWALL This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	353710 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:CONTROLS This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-21	100000 POWER TRAIN This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-21	140000 AIR BAGS This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	353000 EQUIPMENT:ELECTRICAL OnStar Voice Fallback Number Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	346000 COMMUNICATION:MANUFACTURER TELEMATICS OnStar Voice Fallback Number Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	200000 WHEELS Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	350000 EQUIPMENT Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-01	161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle’s underbody components are showing some fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle’s underbody components are showing some fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	200000 WHEELS Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	350000 EQUIPMENT Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Refinishing Aluminum Wheels This bulletin updates General Motor’s position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-01	161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle’s underbody components are showing some fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle’s underbody components are showing some fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	103000 POWER TRAIN:AUTOMATIC TRANSMISSION OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	060000 ENGINE (PWS) OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	021300 SUSPENSION:FRONT:SHOCK ABSORBER Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	021400 SUSPENSION:FRONT:MACPHERSON STRUT Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	022400 SUSPENSION:REAR:SHOCK ABSORBER Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	350000 EQUIPMENT Essential Tools that Include Consumable Parts (U.S. Only) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Essential Tools that Include Consumable Parts (U.S. Only) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL IPC Odometer Programming Method Quick Reference Guide Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-01	117110 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT IPC Odometer Programming Method Quick Reference Guide Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-13	350000 EQUIPMENT LOW AUDIBLE WHINE NOISE FROM ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-13	356000 EQUIPMENT ADAPTIVE/MOBILITY LOW AUDIBLE WHINE NOISE FROM ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-13	060000 ENGINE (PWS) LOW AUDIBLE WHINE NOISE FROM ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	190000 TIRES This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	200000 WHEELS This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-03	350000 EQUIPMENT This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-03	356000 EQUIPMENT ADAPTIVE/MOBILITY This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-02	073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-02	350000 EQUIPMENT This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-02	356000 EQUIPMENT ADAPTIVE/MOBILITY This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-19	350000 EQUIPMENT This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-19	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-19	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-15	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-15	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-15	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-15	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-20	353000 EQUIPMENT:ELECTRICAL 44180 02 – Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with ne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-01	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-26	200000 WHEELS This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-08	135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-08	350000 EQUIPMENT This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-26	200000 WHEELS This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-08	350000 EQUIPMENT This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-27	118000 ELECTRICAL SYSTEM:SOFTWARE 15806 – Customer Satisfaction Program (MY 09-10 Suspended) – Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-20	118000 ELECTRICAL SYSTEM:SOFTWARE 15806 – Customer Satisfaction Program – Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-07	060000 ENGINE AND ENGINE COOLING 14582A – Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-07	100000 POWER TRAIN 14582A – Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-07	060000 ENGINE AND ENGINE COOLING 14582A – Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-19	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 15806 – Customer Satisfaction Program. This message was to inform dealers that bulletin 15806 was not released as scheduled on Monday, May 16, 2016. This action was necessary due to an anomaly in the calibration testing that resulted in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-19	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-29	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 15806 Customer Satisfaction Program (Suspension lifted for 09-10 MY). Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-29	118000 ELECTRICAL SYSTEM:SOFTWARE 15806 Customer Satisfaction Program (Suspension lifted for 09-10 MY). Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-17	020000 SUSPENSION This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-17	190000 TIRES This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-30	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-20	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-09	070000 FUEL SYSTEM, GASOLINE This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-09	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-17	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-17	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-08	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-13	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-10	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-22	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-03	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-30	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-30	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-16	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-16	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-07	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	020000 SUSPENSION This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	161000 STRUCTURE:FRAME AND MEMBERS This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-18	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-18	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-01	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-15	070000 FUEL SYSTEM, GASOLINE This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-15	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-15	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-10	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-03	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Techni Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-03	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Techni Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-24	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	190000 TIRES This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	200000 WHEELS This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-24	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-14	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-21	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-03	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-10	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY This informational bulletin provides additional information on the fuel tank capacitys. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-14	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-13	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-13	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	060000 ENGINE AND ENGINE COOLING 14582 – Special Coverage. On some 2008 model year (MY) Saturn Outlook; 2008-2009 MY Buick Allure, Chevrolet Equinox, Chevrolet Uplander, Pontiac G8, Pontiac Montana SV6, Pontiac Torrent, and Saturn VUE; 2008-2010 MY Hummer H3 and Pontiac G Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-02	162800 STRUCTURE:BODY:HOOD This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-19	190000 TIRES This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-03	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-22	353000 EQUIPMENT:ELECTRICAL This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-22	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This informational bulletin provides information on Clarification of Use – Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-12	356000 EQUIPMENT ADAPTIVE/MOBILITY This informational bulletin provides information on Clarification of Use – Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-19	203000 WHEELS:LUGS/NUTS/BOLTS This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-06	356000 EQUIPMENT ADAPTIVE/MOBILITY This informational bulletin provides information on the proper use of GM floor mats. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-04	060000 ENGINE AND ENGINE COOLING This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-23	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicle’s odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-03	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-30	063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-25	020000 SUSPENSION This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-25	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-25	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This preliminary informational bulletin provides repair information to correct a customer concern of slip or no reverse or 3rd gear, no forward, MIL illuminated, DTC P0776 set. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-04	356000 EQUIPMENT ADAPTIVE/MOBILITY This informational bulletin provides information on the PQC assembly replacement process – for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-02	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-09	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-09	070000 FUEL SYSTEM, GASOLINE This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-09	091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-18	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-18	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-18	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-08	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and tha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-18	060000 ENGINE (PWS) This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-04	063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-21	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-21	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-09	030000 BRAKES (PWS) This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-28	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-24	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-01	060000 ENGINE (PWS) GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. JS UPDATED 7/18/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-02	061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	350000 EQUIPMENT THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	110000 ELECTRICAL SYSTEM GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-14	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-14	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-31	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-30	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio “maximum number of phones are currently paired to the vehicle”. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-30	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio “maximum number of phones are currently paired to the vehicle”. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-02	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-12	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-30	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-30	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-08	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-17	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-12-17	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-12	030000 SERVICE BRAKES, HYDRAULIC This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-12	070000 FUEL SYSTEM, GASOLINE This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-26	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the op Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-07	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-25	110000 ELECTRICAL SYSTEM This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-25	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-16	350000 EQUIPMENT This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non – General Motors a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-22	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-26	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-26	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-02-13	110000 ELECTRICAL SYSTEM This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-25	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-01	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-02-26	350000 EQUIPMENT This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non – General Motors a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-31	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-11	060000 ENGINE (PWS) THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-21	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-18	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-18	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-17	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-17	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-12	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-08	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-23	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-23	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-23	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the “Firmware Over-the-Air” v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-05	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-05	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a frequent “off route” messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-05	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have a frequent “off route” messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-05	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-11-01	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-04	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that wer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-24	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-19	015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature condi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-04	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-12	350000 EQUIPMENT THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-08	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-08	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-18	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assist Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-04	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-03	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-02	350000 EQUIPMENT This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-02	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-11	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio “maximum number of phones are currently paired to the vehicle”. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-11	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio “maximum number of phones are currently paired to the vehicle”. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-11	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-11	354000 EQUIPMENT:MECHANICAL This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-03	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assista Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-05-23	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	060000 ENGINE AND ENGINE COOLING This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-20	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Tech Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	353000 EQUIPMENT:ELECTRICAL This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-19	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read “NO DATA” or “UPDATING” during tha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-17	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-20	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-12	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-12	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-13	350000 EQUIPMENT This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-20	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-11	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-11	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-13	060000 ENGINE (PWS) This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-10	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-22	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-20	010000 STEERING This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-20	118000 ELECTRICAL SYSTEM:SOFTWARE This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-18	110000 ELECTRICAL SYSTEM This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-18	356000 EQUIPMENT ADAPTIVE/MOBILITY This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-12	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-26	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-21	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE’S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-08	060000 ENGINE AND ENGINE COOLING THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	060000 ENGINE (PWS) THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-02	060000 ENGINE (PWS) THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-15	060000 ENGINE AND ENGINE COOLING THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOUL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	060000 ENGINE (PWS) THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	070000 FUEL SYSTEM, GASOLINE THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	080000 FUEL SYSTEM, DIESEL THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	090000 FUEL SYSTEM, OTHER THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-19	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-01	060000 ENGINE (PWS) THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-30	060000 ENGINE (PWS) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL L Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-27	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT “OFF ROUTE” MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-04	060000 ENGINE (PWS) 14882 – SPECIAL COVERAGE. CERTAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-27	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT “OFF ROUTE” MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. PE UPDATED 9/30/13. PE UPDATED 11/7/14. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	015100 STEERING:HYDRAULIC POWER ASSIST:PUMP BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. PE UPDATED 9/30/13. PE UPDATED 11/7/14. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. PE UPDATED 9/30/13. PE UPDATED 11/7/14. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-01	015300 STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. PE UPDATED 9/30/13. PE UPDATED 11/7/14. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-29	060000 ENGINE (PWS) THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-21	353000 EQUIPMENT:ELECTRICAL THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE’S XM TRAVEL LINK MAY BE INOPERTIVE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-20	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-12	132000 VISIBILITY:GLASS, SIDE/REAR THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	118000 ELECTRICAL SYSTEM:SOFTWARE THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2011-11-01	356000 EQUIPMENT ADAPTIVE/MOBILITY BUICK/CADILLAC/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING CERTAIN VEHICLES RECEIVED BY DEALERSHIP WITHOUT THE CARPETED FLOOR MATS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-09	060000 ENGINE (PWS) THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-15	150000 SEAT BELTS THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-27	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-27	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-22	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-16	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE – BLUETOOTH ISSUES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-16	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE – BLUETOOTH ISSUES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-08	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-08	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-01	113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-01	113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-02-01	980000 UNKNOWN OR OTHER GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CARPETED FLOOR MATS MISSING. DEALERS ARE TO INSTALL CARPETED FLOOR MATS WHEN MATS BECOME AVAILABLE. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-01	016000 STEERING:ELECTRIC POWER ASSIST SYSTEM THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-19	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-15	135000 VISIBILITY:REARVIEW MIRRORS/DEVICES THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-15	160000 STRUCTURE THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-10-15	350000 EQUIPMENT THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2011-03-01	110000 ELECTRICAL SYSTEM GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2011-03-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE’S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE’S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	162000 STRUCTURE:BODY THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE’S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-01-01	100000 POWER TRAIN SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2010-2013 BUICK LACROSSE, REGAL, VERANO, CHEVROLET CAPTIVA, EQUINOX, MALIBU, ORLANDO , GMC TERRAIN EQUIPPED WITH ECOTEC ENGINE. PLUGGED P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-01	060000 ENGINE (PWS) THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2010-2013 BUICK LACROSSE, REGAL, VERANO, CHEVROLET CAPTIVA, EQUINOX, MALIBU, ORLANDO , GMC TERRAIN EQUIPPED WITH ECOTEC ENGINE. PLUGGED P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-31	110000 ELECTRICAL SYSTEM THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-19	110000 ELECTRICAL SYSTEM THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-19	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	132000 VISIBILITY:GLASS, SIDE/REAR GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	162300 STRUCTURE:BODY:DOOR GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-29	190000 TIRES THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-29	350000 EQUIPMENT THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-02	110000 ELECTRICAL SYSTEM THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	060000 ENGINE AND ENGINE COOLING SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-01	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2011 CHEVROLET Captiva

1 Recalls for 2011 CHEVROLET Captiva

0 Complaints sent to the Center for Auto Safety for 2011 CHEVROLET Captiva

1 Complaints submitted to NHTSA for 2011 CHEVROLET Captiva

0 Investigations for 2011 CHEVROLET Captiva

333 Service Alerts for 2011 CHEVROLET Captiva

2011 CHEVROLET Captiva

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2011 CHEVROLET Captiva

1 Recalls for 2011 CHEVROLET Captiva

0 Complaints sent to the Center for Auto Safety for 2011 CHEVROLET Captiva

1 Complaints submitted to NHTSA for 2011 CHEVROLET Captiva

Complaint Details

0 Investigations for 2011 CHEVROLET Captiva

333 Service Alerts for 2011 CHEVROLET Captiva

2011 CHEVROLET Captiva

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Related

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