This is not a real complaint and I send this FYI only because the MSN.COM NEWS yesterday indicated that a New Jersey man had petitioned the NHTSA about his Chrysler minvan stalling after refueling. Here is my story to add to it.
The engine will kill soon after refueling. This locks the power steering. The problem goes away after restarting the engine and does not reoccur until the next refueling. This has been ongoing since 2007. The garage has indicated that this is related to the rollover gas tank sensor. No action has been taken.
2012-08-02
transmission
Complaint Details
Transmission failed at 61k miles. The 7yr 79k warranty ran out three months prior. Dealer and Manaufacturer refused to provide any relief. Very poor quality and very poor customer service.
2011-05-12
steering
Complaint Details
Vehicle stalled at slow speed. After restarting and putting vehicle in motion, steering and brakes did not respond at all. Putting transmission in park gear did not help either. Vehicle stopped after a crash. Luvkily no one got injured.
2011-05-12
electrical/battery
Complaint Details
Van would not start, nor take boost on 11/22/05. Towed to dealership. Started later that day. Next day, 11/23/05 would not start again. Towed to dealership, they claim it was something that needed to be upgraded (reprogrammed) and that it should fix the program. Again on 12/23/05, towed to dealership. They said it was a frayed wire circuit, which was repaired. Again on 1/17/06, they can’t find anything wrong so they replaced the battery. They say something is draining the battery, but can’t find out why.
2011-05-12
Complaint Details
Van burns oil at excessive rate ~ 1qt per 1,000 miles. We took this to our dealer, South Burlington Chrysler, and they tried to get the vehicle fixed, but were rejected for warranty coverage by Chrysler, Chrysler stated oil consumption guidlines for Chrysler vehicles was 1 qt per 1,000 miles…1 qt per 750 miles after 50,000 miles.
2011-05-12
steering
Complaint Details
Transmission shifts roughs and kicks since vehicle was purchased new, had to add atf+4 fluid stabilizer (which would void the warranty) to get positive effect, also dealer flushed out trans system and replaced fluid/reprogrammed computer with same symptoms one week later. Water pump was changed at about 10,000 miles. Serpentine belt was changed. Entire steering gear and assembly from tie rods all the way in was dropped and changed for leakage. Wheel alignments do not align wheel anymore, already had 2 done within a month at the same dealer, vehicle keeps pulling to left with no known cause, there is brake grinding, shimming and shudder on the highway. I hope the wheels pop off so that I can crash into a tree and get rid of this thing. The engine works fine, even though now and then it seems to shudder and choke a bit, but I guess that\’s normal.
2011-05-12
doors & windows (non-power)
Complaint Details
THE DRIVERS REAR DOOR KEEPS GETTING STUCK. IT WILL JAM AS IT IS CLOSING AND HAS CAUGHT US IN THE DOOR HAVING TO HAVE SOMEONE LITERALLY PULL IT OPEN. IF IT OPENS IT MAY NOT CLOSE WITHOUT SEVERAL ATTEMPTS BY HAND. IT HAS OPENED ON ITS OWN WITHOUT ANYONE TOUCHING THE BUTTONS. IT HAS CAUGHT MY 9 YEAR OLD GRANDAUGHTER AND SCARED HER. KING AUTOMOTIVE HAS REPLACED THE BELT, MOTOR AND IT STILL CONTINUES TO DO THIS. WHAT IF THIS HAPPENS TO A SMALL CHILD? THIS IS VERY DANGEROUS..
2011-05-12
airbag
Complaint Details
rear air conditioning evaporator coil is cracked. Dealer tells me they see 6 per week. Part is on national backorder. Dealer wants 993.00 dollars to fix. Both neighbors on either side of me had same problem but theres was fixed under warranty
2011-05-12
OTHER (identify in Problem Description Box)
Complaint Details
my paint has chipped around the back on trunk and around the door handle. I’ve had to replace my brakes and rotors twice. It took three different days to get my cd/dvd player installed after waiting in the chrysler repair shop when i had appointments. my battery just stop working for no appearent reason. i’ve replaced the speed sensor now the abs light is back on and the trac off light is on. The excuse i keep getting from the dealer ship is I must brake like crazy. I had a honda civic for ten years never had to replace brakes or any sensors or batterys, i’ve also owned a ford explorer never any problems with brakes or speed sensor I’ve owned this chrysler town and country 2 years bought the extended warranty and nothing seems to be covered under the warranty
2011-05-12
mirrors
Complaint Details
First day I bought the van I had a problem it was back in the dealer for repair. It was there for 3 days or so that was caused to some engine problem. Till this day, it keeps on doing it. We take it in and they just say is unknown or leave it there. They don
2011-05-12
brakes
Complaint Details
Brake pad on right front fell off causing me to have to replace both front brakes and right fron rotor as I was on a trip and there was no close place to get parts and do the work. As I was in Yellowstone National Park when without warning I heard and felt grinding into rotor and had to drive out of park to find a place that could order brakes and rotor for me. A mechanic that attended wedding I attended put the brakes and rotor on my vehicle for me without charge as there was no dealer or facility close by to do the work. This is not my only complaint. The gas mileage stated on the sticker is very misleading. I expected to get the stated 18 mpg city driving and 25 mpg trip. I average 13 – 15 mpg city and 18 – 19 mpg trip.Dealer service department says nothing wrong. I have had vehicle there several times regarding gas mileage. Chrysler rep was supposed to call me regarding the brakes, but have yet to hear from them. I e-mailed Chrysler regarding the gas mileage problem, but was given a bunch of mumbo jumbo for and answer.
2011-05-12
Complaint Details
Air bag left sensor failed before. Now both airbag sensors have failed. Chryler lets me drive my family around without airbags and does not expedite the parts to fix it. I have now been waiting over a week for parts and still no follow up from Chrysler. They need to be held accountable for ignoring this safety issue.
2011-05-12
OTHER (identify in Problem Description Box)
Complaint Details
13.5 miles per gallon average, lowest city mileage advertised is 15 mpg\’s, sticker says 18-25 mpg\’s. Van has a driving range of 230 miles, I can\’t even take it on vacation in the southwest because of the distance between gas stations in that area.
2011-05-12
power options (window/door/seat/roof)
Complaint Details
1. Exhaust pipe runs under passenger side sliding door. Two of us were burned reaching under the car for a stray ball. The pipe is not covered or marked in anyway that it is a burn danger. My daughter now has a 4\" by 1-1/2\" second degree burn on her leg from trying to kick the ball out.2. The power sliding doors don\’t release sometimes. I have taken it back to the dealer once, and \"no problem was found.\" This has happened multiple times under ordinary use. The only way out of the car then is for the driver to get out and open the doors manually.
2011-05-12
fuel system
Complaint Details
03/01/2006: The first time, the vehicle stopped while moving. It was towed to the dealer and the fuel pump was replaced. 03/13/2006: The engine malfunction indicator turned on while starting the engine. The fuel pump was fixed.03/29/2006: The engine malfunction indicator turned on while starting the engine. The fuel pump was fixed. 04/18/2006: The engine malfunction indicator turned on while starting the engine. BACK AT THE DEALER NOW!
2011-05-12
paint
Complaint Details
Bad paint
0 Complaints submitted to NHTSA for 2005 CHRYSLER Town & Country