Car shuts off while driving and while stopped. The car has been to 4 local dealerships (2 were Toyota dealerships) and no one can figure out the problem. No codes, no warning… The car just shuts off.
2011-05-12
transmission
Complaint Details
August 16, 2007To Whom It May Concern:My name is Courtney Colley. In May of 2002 my father bought a 2002 Toyota Solora for my college graduation gift. I was so excited to drive my new car. When I got the car it had 273 miles on the car due to transportation to the dealership that I purchased the vehicle. Within the first month of owning the car I noticed that it began to sputter and had trouble going up hills. I took it in and J. Pauley of Fort Smith looked at the car and told me that there was no problem. Now I know that there was a problem in the beginning, I then a few weeks later took my car back in and took a Service Manager, Brian Lovelady with me on a service drive. He noticed it a couple of times. In August of that same year, I took my car into Landers Toyota in Fayetteville, they said there was no problem, but a few weeks later I took it back in. Only then did they notice the shuttering and jerking, they replaced my transmission (not a new transmission, but one that was rebuilt), without giving me something to drive. I was at work and they fixed it in a day, yet when I drove out of the parking lot the same problem continued. When I went to take back my car, the service department was closed. So I called the next day and they told me that they had fixed the problem. IT WAS NOT FIXED. I began to inquire about the Lemon Law in the State of Arkansas. It seems that no one could answer my questions or help me with it. OK fine, I can understand that. Well that transmission seemed to hit or miss, it would work one day and not the next. So I took my car back in to see J. Pauley where I purchased the car. The service department took my car in and replaced the transmission again, this was in January or February, but that did not fix the problem. I returned my car back to J. Pauley and they said they would look into the problem; they fixed a wire in the gear shift. That fix worked for almost 5000 miles, but still the car didn
2011-05-12
air conditioning/heat
Complaint Details
A rodent entered the ventilation system, chewed into the the blower fan and constructed two nests — one in the blower vent and another in the compartment that houses the air filter. It is my contention that this is due to a design defect that should prevent animal infestation. I am concerned for a number of reasons: 1)Easy access of rodents into the ventilation system 2)Possibility of fire resulting for nesting materials — leaves, twigs, etc. 3)Cabron monoxide poisoning due to blocked vents 4) Recurrence of problen due to the inherent desing defect
2011-05-12
seats & seat belts
Complaint Details
Passenger side front seatbelt won’t retract. Exact same problem as before, less than 2 years ago. Passenger seatbelt is hardly used…maybe not even as much as once a month. Previous occurrence in April 2008 at 70,000 miles
0 Complaints submitted to NHTSA for 2002 TOYOTA Solara