1998 JEEP Grand Cherokee

I have owned my 1998 Jeep Grand Cherokee since 2007. Had I known it had a plastic gas tank, I would have never purchased it. I have not been driving it as of late. I would prefer for Jeep to buy it from me, as I doubt I will ever be able to sell it. I am interested in a class action suit, and feel Jeep should be required to purchase my vehicle-and no – I do not mean a trade.
My moon roof will not open and leaks. I have had to seal it. The battery goes dead if it is not driven every few days. The alarm system goes off for no reason sometimes. The transmission jumps when put into reverse-if not shifted carefully. The back hatch will not open. The exhaust rattles. I had to replace the right axil after being run up on a curb, which then caused injury to my wrist. Also, a couple of years ago, I was run up on a curb by another driver, and my right axle broke when I hit the curb. This also caused damage to my wrist when I hit the steering wheel. I would prefer for Jeep to buy it from me, as I doubt I will ever be able to sell it.
Also, a couple of years ago, I was run up on a curb by another driver, and my right axil broke when I hit the curb. This also caused damage to my wrist when I hit the steering wheel. If I do not drive it every two to three days, my battery goes dead.

I bought a TV and put it in the rear of of my 1998 Jeep Grand Cherokee 5.9L (360 cu. in.). When I got home the rear gate would not open. Only way to get TV out is (you guessed it, rear gate). Are there safety releases for the rear gate on the inside, as the rear hatch assembly was replaced about 3 years ago. I have no idea what I am going to do as I don’t have another $400.00 dollars to get the hatch assembly replaced again and don’t feel I should have to.

The rear bearings wear out on Jeeps before reaching high enough miles. Jeep is aware of the problem and did recall some 1998 models. After checking the NTSB web page I am not the only consumer to complain to the NTSB…they must be waiting for someone to die from an accident before they do anything. They gas guage is faulty also. Once agian some models did have a recall

the exhaust is loose and it makes a very loud rattling noise, this just startedthe sun roof gets stuck every now and thenthe transmission jars when shift gears and trying to put in drive park or reverse i have tried to have this repaired and it still does it. the rear axle makes a very loud growling sound and no one I have taken it to seems to be able to find the problemthe most dangerous thing and my major compaint is the steering shock stabilzer. i have had this repaired and less than 5000 miles later it is starting to do it again it is very danagerous when this happens because the whole front end of my vehicle shakes vigorously and shakes me off the road. i fear for the safety of my son and myself.

The Dana 44 rear axle had to be replaced. According to Cooper Motors in Stevens Point, the axle is defective. They have replaced quite a few of them on 1998 Jeep Cherokees.

Sunroof is stuck in the open position. This is the second time, the first incident occurred about two months ago when it would not close but eventually after about 2 hours it responded again. This time it has been nearly 3 days and it is not closing. I have an appointment with Chrysler to look at it and repair it seeing as to I can not drive the vehicle with the sunroof stuck open. So as of yet there have been no repair costs. I have seen on your site a reference number 23-54-98 for stuck sunroofs but I could not find any information. Also I would like to find out more about the Class Action Lawsuit. Thank you for your time, any advice or help would be greatly appreciated.

See failures

Rear axle had to be replaced – at a private repair shop. Since then I have been told that Chrysler & Jeep are aware of the problem, but have not been required to recall. However, they do not know the magnatude of the problem IF they only rely on repairs made by the dealerships.I also spent about $75 previous to the actual repair when a dealer couldn’t figure out the cause of the noise the axle was making. So, I’m out about $1075 for what should never have failed. Needless to say, I’ll never buy another Jeep or Chrysler product unless they take responsibility for their defect and reimburse me for my loss.

I was injured and my vehicle was damaged on 11-20-2006. My 1998 jeep grand cherokee was idling with the shifter in the park position for about a minute while I was standing outside of the vehicle. It then started to reverse on its own knocking me over and dragging me with my hand slammed in the door. After the incident I learned that there was a recall for this exact same reason. However, I was never informed of this recall by the manufacturer or the dealership where I purchased and have the jeep serviced at.

Exhaust Manafold Broke at weld before collector.Rust through from body.Transmission shift fail to shift properly.Rotors, shoes, and parking brake.

Engine Fire-No current known problems. Latch melted and unable to open hood

At 59,000 miles rear transaxle failed; needed new set or rear end ring and pinon gears new carrier bearings – car needs two new rear axles to make good on the repair. Chrysler Jeep would not give me the parts.

98′ Grand Cherokee 4.9 Limited: Fuel leaking from gas tank when car was parked downhill on a 2% grade. (gas tank full).Gas leaked in large quanity from the top of the gas tank at the fuel pump retainer seal.Part was replaced and old part showed the edge of the seal was pinched (put in wrong at the factory). Concern of rollover and the leaking of fuel.

I am primarily interested in the Exploding Gas Tank hazard noted for this vehicle, per your website: https://www.autosafety.org/sites/default/files/JeepGrandCherokeeDefectPetition(2).pdf . I will be happy to add my support to your petition, in whatever way that’s possible. I would like to know (and be kept informed) about the status of this recall, and what I can do to receive compensation from Chrysler BEFORE I am in a fiery accident! I have been contemplating getting rid of the car and getting another, and perhaps Chrysler would like to "buy it back" from me. Apart from that: (1) The ABS system began failing while the car was still under (extended) warranty. The light would come on intermittantly, and the dealer kept saying they couldn’t find any problems. They stalled me until the light came on and stayed on, and then claimed it was too late and the car was out of warranty. (2) I had both front and rear transaxles replced (under warranty) when the car had less than 20,000 miles on it. Some 30,000 miles later, I was informed by a technician that the front transaxle had metal shavings in the oil, and would fail eventually. (3) There have been numerous failures of the electric lock mechanisms over the years. Some were replaced under warranty. Right now, I have two that don’t work. Also, the driver’s side window mechanism failed in 2008. (4) The paint system has suffered a total breakdown. It never looked very good to begin with ("orange peel" effect under the clear coat, on a black car.) Starting in 2007, the clear coat has been continuing to peel on the upper surfaces, with about 75% of the upward-facing surfaces affected at this time.

Flipped jeep and engine was immediately on fire and then gas tank blew up. me and grandson escaped. nlm

The airbag light started coming on in my 1998 jeep grand cherokee so i took it to the dealership where i purchased the jeep.they told me that the airbag module has gone bad . how can that be when i never had to use it? to get that fix it cost $500. i began looking up on the internet to see the cost of it.i looked at autozone website to see how much the part cost upon that i came across a recall for my jeep. it's for the air bag light on/accidental deployment. i called daimlerchrysler as stated on the recall .they have given me the run around about the recall. i hope someone in your department look into this as soon as possible because this is not very safe. i know im not the only person to complain about the airbag light in this type of jeep. please help us before someone get hurt or die. when it's time for the airbag to really work it probably want. so before it happen please help everybody out who is having the same problem thank you lmorgan. *la

Airbag dash indicator light stays illuminated after start. dealer service thinks this is caused by a defective airbag system control module. the cost to replace is $600 but they can't be sure if it is not fixed whether or not the airbag system will deploy in an accident. *jb

The air bag light illuminated on the vehicle. the dealer stated it was due to a faulty module. *jb

Tl* the contact owns a 1998 mark iii jeep grand cherokee. while driving various speeds, the vehicle suddenly shut off. the vehicle was taken to an independent mechanic who diagnosed that the main pcm located on the firewall was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 191,000.

It has happened twice in the last 2 weeks. i go over a small bump and it begins to shake very violently. i let off the gas and it settles down. this is very violent shaking.like the vehicle is coming apart.

Tl* the contact owns a 1998 jeep grand cherokee. while driving various speeds or while stopped, the vehicle shook and stalled without warning. the contact had to restart the vehicle to regain normal operation. the contact took the vehicle to a certified mechanic and dealer who were unable to identify the cause of the failure. the manufacturer stated that due to the mileage of the vehicle, it would not be covered under warranty. the approximate failure mileage was 197,843.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact was not able to complete the process for chrysler's buy back program due to the manufacturer's refusal. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact was notified that the manufacturer would not complete the buy back program due to the campaign's expiration. the contact was not provided a case number from the various representatives with which he spoke. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 1998 jeep grand cherokee equipped with antares comfort a5 tires, size: 235/70/r16 (na). the tires were purchased on june 10, 2016 from walmart. the contact stated that the tires were already completely bald and the wear bar was slightly exposed. the tires needed to be replaced. the contact stated the tires had a guarantee of 60,000 miles. walmart stated that they were not responsible for the replacement of the tires. the tires had not been replaced. the manufacturer was not made aware of the failure. the dot number was unknown. the approximate vehicle failure mileage was 113,000 and the approximate tire failure mileage was 11,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the alarm activated randomly, the headlights flashed and the computer displayed that all doors were open when they were closed. in addition, the contact mentioned that the brand new battery that had been installed became inoperable. the vehicle was taken to an independent mechanic but the failure was unable to be diagnosed. the manufacturer was made aware of the failure. the failure mileage was 230,000.

During normal driving down a mountain road, break pedal went to the floor. attempts make to pump break with no effect. emergency brake was pulled with no effect. vehicle slammed into rock wall and then landed into a 10+ foot ravine. was informed by mechanic the master cylinder failed which caused a near fatal accident with 5 people in the vehicle. i recently found out there was a recall on a replacement master cylinder for that make a model but cannot verify if this was a replacement part or not. i cannot not find any information with casting numbers of effected parts. re: the recalled master cylinders it reports the part was affected in cold weather but this happened on a warm summer day. the recall i am referring to was initially reported in 2006. all that happened and the airbags did not deploy. i do have pictures of the accident and the master cylinder as well as documentation re the accident reports, i am having a hard time uploading them

Bought this vehicle for transportation to work and have not been able to drive it due to safety issues as the timing belt has apparent issues that make the main computer read it wrong from what i am understanding. the vehicle wants to shut off at a red light or stop sign, then kicks back into gear. it seems to drive better on a main stretch, yet falters at slowing to a stop. it is at the manufacture now and has recalls, yet this was not on the list of repairs. however, i believe it is an issue that should be addressed without me having to pay a service bill for the amount they are wanting to charge me for repairs. i feel this is a manufacture defect that should be fixed. they mentioned the timing belt and crank shaft. im no mechanic, however, these issues could cause me to loose control of this vehicle and should be corrected. i feel it is the manufacturers obligation to safety to help me to have the issues corrected. i had to have someone else drive it to the shop for me with me as passenger. very scary ride. *tr

Alarm goes off intermittently when parked if alarm set , lights go out or flash when driving. *tr

I was on the highway with my 3 year old grandchild in the back when my car started shaking so violently i thought we were going to die! it literally felt like the wheels and the steering wheel as well were going to all fall off! i've never been more scared in my life. it was very difficult to slow it down and pull over to a breakdown lane so i could stop . i was even going under the speed limit when this happened

Within three weeks of installing a set (4) of the hankook optimo 724 tires, i had experienced a catastrophic failure while traveling at ~ 60 mph on the interstate. i am certain i am experienced no hazard for it was my driver's side rear tire that failed. the driver's side front tire was not damaged. the left, rear tire failure essentially fell apart, having separated from the outer/inner walls. no plausible reason other than extremely poor quality. hankook representative could only offer 50% credit towards my next purchase, but it required an hankook authorized dealer which was inconveniently located. i utilized walmart's 100% guarantee, returned them, and replaced them with goodyear wrangler radial p235/75r15 105s owl highway tires which have performed superbly thus far.

Takata recall. since owning my 1998 jeep grand cherokee 4.0, i've replaced nearly every single part on it. the transmission needs to be recalled on this vehicle before someone gets killed just trying to drive it. the transmission will be fine 1 minute, the next it is putting itself in neutral or drive and i've nearly died on several occasions. now, the jeep is coding more codes than ever. also, as of few days ago, i have no reverse in it. i nearly hit another car trying to back out of a space at the hospital when reverse decided to no longer work. i can't afford to keep fixing these issues and i shouldn't have to. please look into this because i'm sure i'm not the only person that's had problems with the transmission in 1998 jeep grand cherokee models. also, my back passenger doors have decided they won't open from outside of the vehicle. you can only open them from inside. what if something happened and i was trapped, nobody could get in through the passenger back 2 doors because they won't open. as far as transmission, maybe i'll live through another incident with transmission changing gears on it's own, but maybe i won't either. thank you.

Stalling while driving highway speeds. noticed it stalls after engine warms up. sometimes it starts back up, but sometimes it has to sit a while.

Vehicle will stall out without warning while moving at any speed. pulling over and restarting the car fixes the issue temporarily. this has been a problem for several years. no error codes are being generated . replaced o2 sensors and this remains an issue. looking online, many people have had this same issue.

1998 jeep grand cherokee. consumer writes in regards to receiver trailer hitch safety recall. *ld *js

Vehicle will stall and lose power while driving. can occur at slow and high speeds. online forums have mentioned a possibility of faulty pcms.

Engine stalls/cuts out without warning while driving at highway speeds, on city streets and sometimes while stopped in traffic. this is an ongoing issue for almost a year. mechanic cannot find or duplicate the problem. online forums seem to indicate this is an inherent problem in this product line the incident date below is the latest occurence.

Tl* the contact owns a 1998 jeep grand cherokee. while attempting to reverse the vehicle, the reverse lights failed to illuminate. the failure recurred on numerous occasions. the vehicle was inspected by an independent mechanic, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the vehicle was previously repaired per nhtsa campaign number: 13v252000 (fuel system; gasoline, structure). the failure mileage was 185,000. updated 07/13/16*lj the consumer stated the back up lights stopped working, after the recall was performed. updated 07/20/16

My jeep has the "death wobble". when hitting a bump (bridge, pothole, etc.) going down the road, the front end starts to bounce around and becomes unstable. this usually occurs at highway speeds and seems to be worse when towing a trailer. i have to come to an almost complete stop the get it to quit shaking. steering and braking are affected. tires chirp when trying to stop because one or both front tires leave the ground. new tires, brakes (both pads and rotors), and sway bar links and the problem still persists. just had a state inspection done and had them check very carefully the front end components such as ball joints. all seemed to be ok.

Letter from consumer regarding a safety recall on two of his vehicles (1998 jeep grand cherokee and 1995 jeep grand cherokee) ; response expected. *smd the consumer discovered corrosion on the left frame rail, but not the right. the consumer was quoted a price of $3,00 to replace the left frame rail. *jb

Tl* the contact owns a 1998 jeep grand cherokee equipped with mastercraft glacier grip ii tires, size: 235/75/r15 (na). while the vehicle was parked, the contact noticed bulges along the sidewall of the front and rear passenger side tires. the vehicle was taken to a tire dealer who confirmed the failure and diagnosed that the tires needed to be replaced. the tires were replaced, but the contact noticed that the rear driver side tire began developing bulges along the sidewall. the manufacturer was notified of the failure. the vehicle failure mileage was 175,000 and the tire failure mileage was 2,000.

In auto lights flash on and off untiil put in reg position for bright lights and clock does not lite upwhen in lights on in motion or statiunery.

I received a recall regarding the tow hitch to protect the gas tank in rear end collisions. i took the vehicle to hertrich of pocomoke, my closest jeep/dodge/ford dealer and they supposedly performed the recall and everything checked out ok with the factory hitch. i took the vehicle home, and several months later was under the jeep performing some maintenance. when i looked up, i noticed that the tow hitch was severly rusted in some spots, and there were chunks of rust inside the hollow tow hitch. i have been unable to get them to do anything about it, contacting them, and the manufacturer several times.

I have a car that was recalled for buyback. i called fca on 3 occasions and they refuse to buyback the vehicle.

Tires wear out fast michellen.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the dealer refused to reconnect the original cable to the new designed tow hitch. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Monroe dodge chrysler monroe michigan refused to perform related recall repair on my vehicle last year, said it was too rusty and would do nothing. i called same dealer last week and spoke with female service mananger 9(gloria?) at 734 242 6370 who advised she is unaware of any consent agreement. my info indicates on 7/26/2015 enforcement action document requires the vehicle be actually rated as to the amount of rust, and in most situations the hitch can be installed after proper welding, rust removal, etc. is done. please contaact me , preferably by phone and in writing, about what can be done. the dealer will not acknowledge any further actions they will take, nor acknowledges the 7/26/2015 enforcement action.

Tl* the contact owns a 1998 jeep grand cherokee. while driving at 5 mph, the fuel tank was leaking. the contact stated that the fuel tank leaked only when the fuel tank was filled halfway or full. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000.

Tl* the contact owns a 1998 jeep grand cherokee. while driving 10 mph, the contact was notified by a passerby that the vehicle was leaking fuel. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the contact later received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was unknown.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the vehicle was taken to the dealer, who diagnosed that the vehicle could not be repaired because the condition of the vehicle would not support proper installation due to corrosion around the attachment area. the manufacturer was not notified of the failure. the failure mileage was 186,128.

Tl* the contact owned a 1998 jeep grand cherokee. while driving approximately 3 mph, the rear driver side axle fractured causing the contact to crash into a ditch and then a telephone pole. the rear passenger side axle fractured and the air bags failed to deploy. a police report was filed. the contact sustained injuries to the neck and the right shoulder that required medical attention. the vehicle was destroyed and towed to a salvage yard. the manufacturer was not made aware of the failure. the approximate failure mileage was 180,000. the vin was unavailable.

Tl* the contact owns a 1998 jeep grand cherokee. while driving at approximately 45 mph, burning fumes emitted into the vehicle through the vents. the contact merged to the side of the road, where the vehicle shut off without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 13v176000 (air bags). the failure mileage was 74,000. ma 10/2 the vin provided is for a 1998 jeep grand cherokee. updated 10/06/15*jb

Tl* the contact owns 1998 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for repair. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure.

Tl*the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 02v053000 (power train) and stated that the part needed was not available for several months. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.

Was driving on freeway at 70 mph, hit a big bump in road and vehicle started to shake violently, at first thought it was a flat tire but after slowing down, the vehicle stopped shaking and could drive normally. that was first incident, since then i've had 8 incidents where the same thing happens between 55 and 70 mph. it always happens when i hit a bump in road. i looked on line to see if any one else had experienced this death wobble on the jeep grand cherokee larado and found a lot of people have experienced this extremely dangerous and mind numbing experience. updated 11/12/15*lj

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the front driver side door popped open while the vehicle was in motion. the contact stated that the latch failed to close the door. the contact stated that it did not look like the latch was fractured, but it would not hold. in addition, the contact stated that the heat would only blow through the vents on the top of the dashboard and not the floor or other vents. the vehicle was not diagnosed or repaired. the vin and failure mileage were unavailable.

While the vehicle was parked, unoccupied and locked. the front passenger seat had a catastrophic failure of the seat heater system that caused the seat to catch fire. interestingly, no fuses were found to be blown. the seat catching fire spread to the passenger door panel. it continued up the door panel and spread to the door trim, headliner & visor. the entire interior was smoke damaged. the fire department responded quickly so that's why the damage was not worse.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. while the vehicle was parked downhill, the contact discovered transmission fluid leaking. also, while driving 70 mph, the engine stalled and caught fire. the contact extinguished the fire. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 298,000.....updated 07/05/16 *bf

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer refused to repair the vehicle under the recall because the rear mounting bolts were rusted. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle was repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, after the repair was performed the rear bumper slightly detached from the vehicle. the vehicle was not repaired. the manufacturer was notified of the issue. the approximate failure mileage was 132,000.

Tl* the contact owned a 1998 jeep grand cherokee. while driving approximately 45 mph up an incline, the vehicle began to roll backwards and then flipped over. the driver and front seat passenger were able to exit the vehicle without any injuries. the vehicle engulfed into flames. the fire department extinguished the fire. a police report was filed. the vehicle was destroyed. the vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the manufacturer was not notified of the failure. the failure mileage was unavailable.

Tl*the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were not available for an extended period of time. the dealer did not provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the vin was not available. the contact was not experiencing a failure.

On a trip from northern virginia i was south bound on hwy 15 when i began to smell smoke and applied my brakes. the pedal went to the floor as smoke rolled out from under the car. i tried to down shift into low as my car was in flames and smoke engulfed the hood. i entered the on ramp for hwy 460 bypass east bound when my transmission caught a lower gear, my car was still moving when i shifted into neutral and jammed the car into park and exited my jeep. after i ran (approx. 50 yards) i looked back ans noticed there were droplets of flames coming from underneath the rear and the car blew up sending flames up 25 to 30 feet up into the air. the 911 dispatcher advised me to get away as the fire and safety people arrived on the scene. earlier that day when filling up my car i noticed a strong smell of gasoline but since i was in a sheetz station i shrugged it off. i had my trailer hitch on the car and removed it at the salvage yard. i contacted service at the local jeep dealer but they said they had not heard of any recalls. today i received the nhtsa recall notice stating the obvious. although quick thinking and some devine intervention spared me......... some lady with her kids in passenger seats might not be as fortunate. finally, i appreciate your effort i called the number you provided and [xxx] assisted me in providing me with 800 853-1403. i called 5 times with nothing but a recording after waiting 45 minutes . please tell chrysler i want another jeep 98 with a good hitch or i will be meeting them in court. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

This vehicle is a safety hazard!!! it just dies at any speed. my daughter and her newborn almost went off the road at highway speeds twice now. just about everything has been changed and the problem is still there. why is nothing being done to rectify this problem???? just go to any jeep forum and you will find a multitude of people pouring their hard earned money into this same problem and still no fix. what does it take to to get all of these potential killer suv's fixed??? a certain amount of deaths????????????? *js

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that while driving at various speeds, there was a fuel odor present inside of the vehicle. the vehicle was taken to a dealer where it was diagnosed that the fuel line, the fuel tank and an unknown part needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 9/19/2017*cn

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer was contacted and stated that the parts were unavailable to remedy the vehicle. the contact had not experience a failure. updated 03/10/15*lj the consumer stated the vehicle was repaired. updated 6/17/2015 *js

Tl* the contact owns a 1998 jeep laredo. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue.the contact had not experienced a failure.

Vehicle was rear-ended while stopped at a traffic light.....vehicle backed into another vehicle that was also backing up.. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the part needed for the repair was unavailable. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving at approximately 20 mph, the brakes hesitated to stop the vehicle. the failure recurred multiple times. the vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.

1998 jeep grand cherokee received a notice to bring jeep for installation of a bumper hitch to protect the gas tank in a low speed rear end collision. *mw the dealer informed the consumer, they could not remove the nuts and bolts to install the hitch and he would need to pay someone to remove them. *jb

I've got a 98 jeep cherokee, i received a letter in the mail approximately a few months after purchasing my vehicle saying that i was eligible for a hitch to be installed for free. the hitch was supposed to be installed to prevent a rear collision that could cause a fuel leak during an accident. in the letter it said that they had no available replacement hitches at the current time and just to wait for further notification from my local jeep dealership. that was over a year ago. i only know that it has been over a year because i've received the exact same letter again recently. with life and work and school getting in the way, i've finally found the time to write a formal complaint about this unacceptable situation. it should not take close to two years to replace this hazardous situation. *tr

Tl* the contact owns a 1998 jeep grand cherokee. while driving various speeds, the engine stalled. the failure recurred numerous times. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the vehicle was not repaired. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 190,000.

Tl* the contact owns a 1998 jeep cherokee. while driving approximately 5 mph, the engine seized and the vehicle would not restart. the vehicle was towed to the contact's residence. the manufacturer was made aware of the failure. the failure mileage was 159,885.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that there was fuel leaking from the fuel tank. the failure occurred on multiple occasions. the vehicle was taken to a dealer where the failure was unable to be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 180,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not give a specific date for when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the contact’s vehicle would receive the recall repairs. the contact did not experience a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure ). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Engine never stalls but power steering cuts out and vehicle looses ability to steer and negotiate a intersection turn all the time. engine never stalls but engine speed surges and vehicle accelerates suddenly at low speeds after car first starts and for first 2 minutes of running. on safety recall for gas tank defect and hitch install. (n45) dealer did not attempt to fix bolts or install hitch or offer cost estimate for repair, only took unauthorized pictures of vehicle rear undercarriage and stated bolts were elongated and looked rusty. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the vehicle was taken to the dealer who stated that the recall repairs could not be performed until the rear bumper was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 149,000.

1998 jeep grand cherokee. consumer writes in regards to vehicle recall repairs. *tgw the consumer stated he never received a letter regarding rusted bolts on the front drive train. he saw it on the news. he asked the dealer to inspect the vehicle. however, the dealer stated there would be a $75.00 charge. *jb

Tl* the contact owns a 1998 jeep grand cherokee. the contact mentioned that while being inspected for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), the technician stated that the bolts on the rear bumper were covered with rust and confirmed that the bolts needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the defect. the failure mileage was 140,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the uniframe attached to the trailer hitch was rusted. as a result, the recall repair according to nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) was unable to be performed. the vehicle was not repaired and the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 155,000.

I had the required "tow hitch" installed at dealer as part of recall. received written notice at time of pickup of vehicle stating "do not attempt to tow with this campaign-installed trailer hitch assembly. your vehicle was not equipped with a chrysler oem trailer tow package and this campaign trailer-hitch assembly does not include the necessary wiring harness and/or other heavy-duty components required for towing." i contacted the dealer to inquire cost of the wiring harness and other needed parts for towing and was told that is not the reason that i could not tow with this hitch. i was told that i should not tow with this hitch due to the gauge of the metal used is not strong enough. is this correct? if this hitch is unable to be used for towing i would like some direction from the manufacturer advising that towing with this hitch is prohibited. i have also seen through research on the internet that this is a common statement being made by dealerships. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), but the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was not notified. the vin was unknown. the contact had not experienced a failure.

After a safety recall on a 1998 jeep grand cherokee for possible fuel leak and ignition source, the vehicle was inspected by the dealer. the remedy was to install a new oem trailer hitch. an aftermarket trailer hitch was installed by me roughly 15 years ago. the inspection said the existing hitch passed and was ok, therefore the dealer did nothing. my contention is that the existing hitch in service for 15 years is not adequate. corrosion has taken its toll and half of the structural integrity is gone, therefore it does not offer adequate protection to the tank making this vehicle unsafe. it is evident after waiting years to get this remedied by chrysler that they are waiting for these older model jeeps to disappear to the recycle yard and therefore will not rectify the problem. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part needed was unavailable to perform the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the part needed to repair the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving various speeds, the vehicle would independently shift from drive to a lower gear. the vehicle was repaired but the repairs were unknown. however, the failure had recurred. the manufacturer had not been notified. the failure mileage was unavailable.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer refused to repair the vehicle under the recall. the vehicle was not repaired and the manufacturer was not notified. the contact had not experienced a failure..updated 11/06/14 *bf the consumer stated manufacturer appeared to have been contacted by the dealer and claimed the recall was performed. the consumer stated the recall was not performed. the dealer would not present any proof of repair under recall. updated 7/27/2015*js

I went in to have the recall of my 1998 jeep grand cherokee done this morning (safety recall n45/nhtsa 13v-252 rear structural reinforcement), and the jeep dealer refused to install the trailer hitch per the recall specifications. they said that it looked fine and put a sticker on it after making me wait for 2 hours. this, even though the aftermarket hitch that is installed on mine is so corroded that the ball and attachment point cannot be removed. when i reminded the dealer of the facts, and that having the hitch sticking out that far from the back exacerbates the hazard that exists, he actually said "that's your problem". so it appears that all of these delays have actually been chrysler acting in accordance with its internal plan to certify all installed trailer hitches and not install new ones. and in cases like mine where the risk is exacerbated by rusty sharp hitch components that might act as a spear to puncture the tank, dealers could care less. when i obtained a copy of the actual recall document i found that chrysler has carefully crafted a disincentive for dealers to do anything other than say that any hitch installed meets the standard. they get paid .4 hours for inspecting, but only 1 hour for removing a rusty hitch and installing a completely new one, which would likely take two hours. the manager of the dealership told me that they are losing money on every hitch they install and they have no intention of making hitch wiring work on any of those installed. the dealership even advised me to take my hitch off myself and come back. what a monumental waste of time - mine and yours, since they are clearly thumbing their nose at the letter and spirit of the nhtsa agreement. i appreciate what you are doing here, but to say it's not working is a profound understatement... *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.

All of my dash gauges go out at any given time. there will be a beep and then the speedometer and all the rest do not register. the ck engine light will be on and the fuel light. the power windows will not go down, the ac will not work, radio, and now head lights are being affected and nearly caused me to crash. i have been terrified !! i worked and saved to get a new ignition switch installed hoping since it powers so many places at once that it would work, but after $174.40 and a week without transportation i picked my car up today and after driving it about 15 miles it started doing the same thing. now i am reading that many people are having similar problems with this make and model and finding your site gives me hope that maybe i will get some much needed help. thanks for any help you can give to me it is greatly appreciated. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). the dealer could not repair the vehicle for eight months because the parts were not available. the manufacturer was made aware of the failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle lost power and stalled. the failure occurred intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was taken to another independent mechanic and the failure was unable to be diagnosed. the vehicle was not repaired. the failure mileage was 105,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). the contact stated that the part was not available. the contact mentioned that the dealer informed him that they were waiting for the manufacturer to provide them with the part. the vehicle was not repaired. the contact had not experienced a failure.

Daughter has driven vehicle multiple times and car has constantly turned off in the middle of traffic on the highway and neighborhood streets. after multiple times, the vehicle was towed into the chrysler dealership on june 7th with concerns that the vehicle was stalling and engine turning off. upon the inspection of the vehicle on june 11th your service technician stated that the vehicle would need its brakes & rotors replaced in addition to the vehicle needing a new engine coil to repair the constant problem of the vehicle cutting off. paid for the ignition coil repair, vehicle still turned off. paid for new fuel pump vehicle still turned off. not dealership is proclaiming pcm board needs o be replaced. i hope that jeep considers the danger that my child was place because of engine failure for my 97 cherokee. *tr

I was headed out of work , drove about 1/2 mile .suddenly the jeep started accelerating .i pressed the brakes, and it seemed like i was stepping on the gas . i thought it ,might of been that the cruise control got activated , but that was not it . then i though maybe the car mat was on the pedal , but that wasn't it either. there was red lights, car waiting for the green light, and my jeep seemed to accelerate more.luckily the light turned green, but the car seemed to go faster . i was able to speed into a super market with an empty parking lot, decided to switch the ignition to off. i opened the hood to check if maybe something was stuck , i moved the throttle, turned the jeep back on , seemed like nothing had happened . it was a very scary experience. i was looking into what may had caused the problem, and came across an article where jeeps where being recalled for this problem. *tr

1998 jeep grand cherokee. consumer writes in regards to parts unavailable to complete recall. *smd the consumer referenced recall # 13v252000. *jb

1998 jeep grand cherokee. consumer writes in regards to rear structure reinforcement recall notice. *smd the consumer stated there has been no communication from the dealer, as to when she can get the repairs done on her vehicle, regarding recall # 13v252000. *jb

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed for the recall repair was not available. the contact did not experience a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received the recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 9/18/14*cn updated 02/4/2015 *js

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that nhtsa campaign recall number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. the dealer stated the parts were not available. the manufacturer was not contacted about the issue. there were no failures at this time.

How long does it take to get factory recalls corrected? i was notified from chrysler regarding the 2 jeeps i own. i took the '98 jeep to firkins jeep (2700 1st st. bradenton,fl) twice for them to inspect the jeep. both times i had to take off work. (customer #[xxx]) 1/20/14. they told me that they had to wait for the parts from the manufacturer. it's now june!! n45 recall and b02 recall. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving 25 mph, the vehicle stalled without any warning. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 65,000.

As with many other posts, the vehicle just shut down while driving on the parkway. pulled off the road put the car in park restarted , waited a minute drove another 20 miles home , no problem. this has happened before in the driveway, or just leaving the house but never on the road. have replaced ignition switch, both o2 sensors distributor cap, rotor and wires. fuel pressure is good . don't expect a fix from chrysler , there are many posts here and online with no fixes. just thought i'd add my experience to the mix. time for a new car! *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact attempted to have the vehicle repaired under nhtsa campaign number 13v252000 (fuel system, gasoline, structure) and was informed that the parts were unavailable. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 10/7/14*cn

Received the safety recall regarding the fuel tank on the jeep and possibility of fuel leak if rear end collision. i was supposed to have received a second notice regarding inspection and installation of a trailer hitch. i have not heard anything in almost 6 months. please help! *tr

The fuel level sensor inside the fuel tank is faulty and frequently shorts out causing the fuel level to read zero until a bump in the road causes the sensor to start operating again. this intermittent electrical condition may cause a total electrical failure with the sensor. this type failure may cause an electrical fire with the sensor and ignite the fuel in the tank. the sensor needs to be recalled and the sensor replaced. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had passed a reasonable amount of time for repair. the dealer stated that the part would not be available for several months. the manufacturer was made aware of the failure. the vehicle was not repaired. there were no failures at this time.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available for repair. the contact had not experienced the failure described in the recall.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) but was informed that the part was not available. the manufacturer was notified and they informed the contact that the remedy part would not be available until august of 2014. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline, structure) but was made aware that parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). the contact stated that repairs were not taken care of in a reasonable amount of time. the dealer indicated that the parts were not available. contact had not experience a failure. the manufacturer was contacted, but not action from them. updated 6/10/14*cn

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available. the contact had not experienced the failure.

What is the hold up on recall chrysler corporation won,t recall after sitting down with you people and agreeing to recall and repair going on 2 yrs now?? *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. the contact felt that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure. updated 6/10/14*cn

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed for the repair was unavailable. the dealer was unable to provide an expected date for when the remedy part was to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. the contact received the notice months ago. the manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer and manufacture stated the part was not available. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and attempted to have the vehicle repaired but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

I bought the car from a private seller who cautioned me about a supposed 'death wobble' as i now know it when the car goes over a bump at highway speeds. on my first take on the highway, i hit a small bump going 65 and the car began to shake so violently i thought it was going to break up into pieces. traffic swerved around me as i veered my car to my left into the grassy median. luckily there was no accident. i have had several experts observe the front end and replace parts and suggest other parts to replace in order to remedy the situation but no fix has resolved the 'death wobble.' many of these experts have seen this problem before and even told me not to bother spending any more money trying to fix it because i would be, 'throwing money into a bottomless pit.' people have been complaining about this for almost 20 years now and not a thing has been done about it! this is extremely dangerous and chrysler should be slammed for this! *tr

Tl* the contact own a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number 13v252000(fuel system, gasoline, structure) however, the part needed to complete the repair was unavailable. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 04/21/14*lj updated 04/24/14

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available and declined to provide an estimated time when the part would become available. the manufacturer was not contacted. the vehicle was not repaired. the contact had not experienced the failure described in the recall. updated 05/28/14*lj the consumer stated while driving on the interstate, on 03/12/2014, the vehicle suddenly decreased acceleration. the consumer was able to maneuver to the side of the road in order to avoid a collision. updated 05/29/2014 *js *tr

Tl - the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle headliner was falling down. the vehicle was taken to the dealer who explained that there was no recalls related to this issue. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 120,000. pm *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated while driving 10 mph, she began to see flames coming from under the hood. after the contact exit the vehicle it exploded. there was a police and fire report file. the vehicle was destroyed. the fire department was unable to determine the cause of failure. the manufacturer was not notified of the failure. the failure mileage was 150,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

This is a complaint regarding chrysler recall campaign n45 in connection with a safety issue related to the fuel tank in jeep grand cherokee vehicles. chrysler has communicated with me twice since july 2013 indicating that my 1998 jeep grand cherokee is subject to a safety recall. the most recent communication is an official safety recall notice. the chrysler dealer has no information about this recall and therefore will not schedule any remedial action to comply with the recall notice. the chrysler group recall assistance center places the blame on nhtsa holding up approval on a problem mitigation plan. no date for resolution could be provided. my complaint is that chrysler has taken an inordinate and unreasonable amount of time to provide a mitigation plan for a problem that they characterize as "sincerely concerned about your safety". chrysler and nhtsa came to an arrangement in june 2013 that a recall was required. it is unacceptable that over 8 month later, there is still no resolution. please advise. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should be a remedy available before january of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable time for repair. the manufacturer and dealer were contacted and stated the part was not available for repair. the vehicle was not repaired. the contact had not experienced a failure. updated 02/11/2014 *bf updated 02/11/14

I received a notice from chrysler today concerning a possible problem with the fuel tank. the solution that chrysler has come up with is the installation of a trailer hitch. it further stated that if a jeep owner had a hitch installed after purchasing the vehicle, he or she should submit the bill of sale of the hitch installation and chrysler will reimburse you that amount. i called chrysler and told them that i had a hitch installed around 2001 but i no longer have the sales slip for the installation. the gentleman that i spoke with was very pleasant but told me that the only way i could get paid for the installation was to submit the original receipt. i think that chrysler is very aware that very few jeep owners are going to be able to produce a bill of sale for a purchase that is over 10 years old. it's a ploy for a hidden agenda so they can save thousands of dollars. the fair thing to do is for them to come up with a fair amount for those that can't produce a receipt. *tr

I hit a small bump and the front end started to shake very intensely. i could feel it in the steering wheel. to stop i had to step hard on the brake, and i was in a center lane of traffic. it was a very dangerous maneuver. since the first time it happened it has gotten progressively more frequent, even though i have tried a variety of strategies to repair this problem: new tires, multiple alignments, new shocks (twice), replaced track bar, replace sway bar bushings, replaced steering gear box and pitman arm. i have had several mechanics look at it. it is very frustrating. the car is old, i understand that, but there is no logical reason it can not be made safe. yet it is not safe, despite my ongoing efforts to make it so. i have not yet given up, because of course i can't sell it. if i can't fix it, i might as well junk it, even though the motor runs great. *tr

The jeep stalls for no reason. just stops running. it was repaired three times before i acquired it. i have done the same repairs twice to no avail. i was told there was a recall and was also told i'd be notified but have not to date. i just replaced the computer brain and the coil yet again.

Tl* the contact owns a 1998 jeep cherokee. the contact stated that he did not receive a recall notice for nhtsa campaign number 13v25000 ((fuel system gasoline, structure) but he was informed by the manufacturer his vehicle was included in the recall. the contact was informed that the parts were not available and no expected arrival date could be provided. the contact had not experienced a failure. updated 1/6/14*cn

My nephew died in a fire after he was impacted from the rear while avoiding debris/people in the highway. www.wggb.com/2013/11/11/state-police-say-they-have-truck-linked-to-i-91-deadly-crash-investigation/ ..updated 02-04-14 *bf the jeep was traveling slightly faster when it swerved suddenly into the path of the tractor trailer to avoid debris in the road. the jeep’s left rear impacted the tractor trailer’s front (right front?); the jeep spun 180 degrees, impacted the opened lift gate of a pick-up truck stopped on the breakdown lane, bounced off and impacted the guardrail. it appears all three impacts were to the rear or left rear of the jeep. it appears the jeep’s driver was on fire before he was ejected from the jeep.

I'm inquiring about an announced recall (n45) of the vehicle earlier this year. after about five months i've yet to receive a recall letter. the dealer doesn't seem to care. chrysler tells me nhtsa is the holdup. nhtsa tells me it is in legal. i'm tired of the run around. supposedly there is a safety issue with the placement of the fuel tank behind the rear axle. i've read chrysler proposes to install a tow hitch on affected vehicles. that doesn't seem to hard a fix and surely doesn't require a half year or more resolution. if there is a safety issue why is it taking so long to resolve? if it's not a safety issue then i don't understand why a recall was issued. i am requesting that the issue receive some attention so it can be resolved. it has taken way too long already. *tr

This vehicle is supposed to be recalled due to fuel tank exposed if rear collision chrysler is doing nothing to repair they just keep telling me they don,t have part but if i go to dealer to buy they have it called several times just get the run around. *tr

These vehicles have a recall for rear gas tank i called crysler they are giving me the runaround about the recall . *tr

I was driving on the expressway and out of no where the car stick shift got stuck and i tried to avoid the cars and hit the meridia, the car was total lost, but thank god i am alive. *tr

Tl* the contact owns a 1998 jeep grand cherokee . the contact stated that the vehicle was equipped with dakota infinti tires, tire size 225/75/15 (na). while driving approximately 60 mph, there was a loud thump sound on the front of the vehicle then the front driver's side tire exploded. the vehicle was maneuvered to the side of the road and a spare tire was installed. the vehicle was taken to an independent mechanic on two separate occasions where each of the four tires were replaced at different times. the front driver and passenger's tire exploded and the two rear tires exhibited excessive tread separation upon replacement. the manufacturer was notified of the defect. the approximate failure mileage was failure was 160,000. the dot number was unavailable.

Issue with fuel pump. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving 55 mph in rainy weather, the contact lost control of the vehicle and crashed into a guard rail. the contact stated that the anti lock braking system and the air bags failed. the contact also stated that once she crashed, the fuel tank cracked and gasoline spilled all over the highway. the contact was not injured. a police report was filed. the vehicle was towed to an authorized dealer where they stated that they could not determine the cause of the brake and air bag failure. the vehicle was destroyed. the failure mileage was unknown. the contact called the manufacturer which sent a representative to examine the wrecked vehicle. lh..updated 10/30/13 *bf updated 10/31/2013 *js

S10 direct reply-letter to the white house from constituent requesting help to save families otherwise destined to burn to death in a jeep because of an accident. wh contact galen main (202) 456-2176- case: wh 02072013-296. *tgw the consumer wrote in concerning a 1998 jeep grand cherokee that was hit from behind in stopped traffic and burst into flames, before the two occupants were able to escape. the 1993-2004 jeep grand cherokee has a plastic tank located behind the rear axle. the gas tank is larger and even extends below the rear bumper where a low-front-end vehicle can ride under it ad rip the tank open.

I was backing up out of a parking place in a walmart parking lot when a car coming up the aisle that was going really fast approached my jeep . they said they did not see my reverse lights. i checked the lights out and they do not work. i had the recall for the floor shifter fixed in november 2011. the service department at the dealership didn't do the work in one visit and i had to return for a 'detent part' but they gave me no paperwork what-so-ever for what work they did. i had to return to the service department numerous times for them to adjust the shifter because it would not engage correctly. they assured me it did but it did not i'm my opinion. the reverse lights will not come on when i engage reverse. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that while driving approximately 35 mph, the vehicle lost power and stalled without warning. the contact merged to the shoulder and restarted the vehicle. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 200,000 and the current mileage was 225,074. updated 1/29/13 *cn

Car stalls without warning while driving. happens at any speed, from 70 on the highway to 5 mph on our road. no warning. internet search indicated many jeep owners with same safety issue and no permanent fixes. have taken to independent auto mechanic and have replaced ignition components (ignition coil, plugs, wiring, distributor cap and rotor and crank sensors) with no results to correct issue. this is very serious and dangerous condition that needs to be addressed by manufacturer. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that after starting the vehicle, she attempted to maneuver the steering wheel however the steering wheel fractured. the vehicle was taken to an independent mechanic who diagnosed that the steering box and steering bar needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 175,000.

Tl* the contact owns a 1998 jeep grand cherokee laredo. the contact stated that while driving 35 mph , the vehicle stalled and the check engine warning light illuminated.the contact moved the vehicle off the roadway and was able to restart as the vehicle resumed normal operation. the vehicle was taken to the dealer for inspection where they stated that the ignition coil needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and advised the contact to take the vehicle to the dealer for further inspection. the failure mileage was 105,000.

Death wobble: steering wheel and entire front of car shakes or oscillates very badly when traveling between 25 and 50 mph and hitting a bump or rut in the road. this violent shaking continues until the speed is reduced. this incident has happened to me about 20 times in the last 3 months. according to many reports on the internet, the bad components are the front track arm or bar and the steering damper.

Jeep first stalled while traveling through town, then progressed to stalling/shutting down while traveling at any speed, slowing down for a traffic light, or stopping at a traffic light or stop sign. there is no rhyme or reason as to when it chooses to go erratic. instrument panel lights blink off and on, sometimes remaining off for several minutes. i have replaced all the sensors on the vehicle, fuel pump, alternator, etc. before replacing the fuel pump i took it to the local jeep dealership where i was eventual told, on my third visit that it was a problem with the wiring harness and that the wiring harness could not be replaced as they were no longer available. the problem is becoming a daily problem now, along with the skipping, missing, completely stalling, it back fires. i have replaced a total of 3 mufflers with the muffler shop refusing to replace another until i have the underlying problem fixed. *js

Car stalls without warning, usually within 40 minutes of starting car. happens at any speed, from 70 on the highway to 5 mph on our road. no warning. internet search indicated many jeep owners with same safety issue and no permanent fixes. *tr

I have repeatedly tried to find out what is causing my steering to consistently wobble at 50 mph. after several trips to my mechanic, it turns out to be a common steering issue with the jeep. i could not find a recall notice for this specific problem. is there a way to have the manufacturer repair it? *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle would stall while driving 30 mph and above. the vehicle would operate normal upon restart. the vehicle was taken to an independent mechanic and the contact was informed that the pcm needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 162,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle would stall while driving approximately 30 mph. the vehicle would restart within a few moments after the failure. the vehicle was taken to various independent mechanics and the wiring system in the engine was repaired. the failure continued to occur and the vehicle was taken back to a local mechanic. the wiring system was replaced a second time; however, the failure continued to occur. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was approximately 200,000.

Tl* the contact owns a 1998 jeep grand cherokee. while parked, the vehicle jerked forward inadvertently. in addition while driving 55 mph, the vehicle began to shake violently. the vehicle was not taken to the dealer for diagnostic testing. the contact stated that the failure recurred intermittently with the engine off and while in park. the contact referenced nhtsa campaign id number: 02v053000 (power train: automatic transmission: lever and linkage: floor shift) but was advised by the manufacturer that the vehicle was not included in the recall. the approximate failure mileage was 190,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle would stall intermittently and without warning. the dealer replaced the throttle position sensor, injection coil and the front and rear pinion gasket however, the failure persisted. the vehicle was taken to a private mechanic who replaced the idle control air valve motor. the manufacturer was not notified of the failure nor was the vehicle repaired. the current and failure mileages were 128,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact stated the engine failed to start after several attempts. the battery was jump started and the vehicle began to function normally. the vehicle was taken to an authorized dealer three times for the identical malfunction. the bcm was replaced twice at different times and the problem continued to occur. the approximate failure mileage was 58,896. the vin was unavailable.

Tl* the contact owns a 1998 jeep grand cherokee. the contact was driving approximately 25 mph and approaching a traffic stop when the engine stalled without warning. upon restart, the vehicle resumed normally. the failure recurred sporadically and the vehicle was taken to an independent mechanic who advised that the failure was contributed to the pcm and wiring harness. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 150,000.

Tl* the contact owns a 1998 jeep grand cherokee. the contact was driving approximately 40 mph when the engine stalled without warning. after waiting a period of two hours the engine eventually restarted. in addition, the vehicle vibrated excessively. the vehicle was taken to an independent mechanic who was unable to duplicate the failure. the manufacturer was notified and they were unable to provide further assistance. the approximate failure mileage was 150,000.

I purchased this car new, and in july of this year pulling into a border check point, the entire vehicle stared to shake violently, i thought i had blown both front tires. after a close inspection by the border patrol they could see nothing wrong, so i proceeded to my destination. i had the same violent shaking at no matter what speed i was going, it was a holiday weekend so i simply drove to the side of the road and drove 10 miles to get off of the freeway. went to a truck stop and called the dealer they informed me that it would not harm the vehicle and that i could drive it into town (approximately 19 miles). it has been worked on several times, so far i have had a complete inspection, alignment, tires taken off and remounted and balanced, two days ago they put new tires on. from all of the information i have found on the internet, anyone would be a little crazy to buy this product. hopefully they get mine fixed before it kills someone. i now have jeep product that has been branded with the name of death wobble. makes one really feel safe. i also saw many accidents caused by this same problem. why are these vehicles still allowed on the highway? *tt

Tl* the driver owned a 1998 jeep grand cherokee. the contact stated that the driver was traveling approximately 70 mph with the cruise control engaged when he lost consciousness. as a result, the vehicle was involved in a crash and the air bags did not deploy. the driver was killed during the failure and the vehicle was destroyed. the failure was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 100,000.

My 1998 jeep grand cherokee laredo has been stalling intermittently for a while this particular instance i was driving on an interstate i was slowing down with traffic behind me to turn right. as i was entering my turn the jeep lost all power i did not have the ability to control steering and my vehicle ran off the roadway crashing into a ditch. *tr

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated the vehicle would stall while stopped or driving at low speeds. upon restarting the vehicle it began to function normally; however, intermittently it would not restart immediately unless the contact allowed the vehicle to remain turned off for a few hours. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 180,000 and the current mileage was 184,064.

1 driver getting into the drivers seat, preparing to leave by buckling the seatbelt and pushing it firmly into the buckle lock 2 the cause is unknown after many failures, as the belt simply begins to wind back to the b-pillar as if the driver had just exited the vehicle. no noise is made, no force needs to be exerted on the belt to recreate the failure, in which recreation is impossible. often failure may occur after an extended amount of driving time. 3 unknown to date. *tr

Driver door latch failed due to splitting metal in door. door opened at highway speed. after the event i researched the problem and found that it is a very common occurrence. this is highly dangerous and need to be addressed immediately. *tr

I have a 1998 jeep grand cherokee that i love. however, my factory installed sunroof leaks (and by leaks i mean it pours rain on me). i have taken it to five separate repair shops, including a jeep dealership, and each has told me that a seal from the sunroof has broken off and it will be $600 as they have to install a new glass piece with the seal built in as that is the only way jeep makes sunroofs now. this seal is a known defect, as admitted by the jeep dealership. i was told by the dealership that it is such a known defect that you can only buy the glass and seal together now. i don't understand how this can be a known defect with jeeps and yet not be a recall. i cannot afford the $600 to repair what should be a simple fix, but has turned into a nightmare every time it rains, which is often since i live in oregon. i constantly hear on jeep commercials how jeep prides itself in its name. i love every thing about my jeep, except for an obvious defect that is not being addressed. below i have found several websites discussing the leaking sunroof issue and the seal defect to show that i am not the only jeep owner with this problem. i love my jeep, it has been the best vehicle i have ever bought and it is often the only vehicle that can get me to my property in the winter due to the land being in the middle of nowhere with terrible roads. i was interested in buying a newer one within a couple of years until the sunroof issue happened. i find it distressing that a known defect is allowed to remain unrecalled and jeep owners have to suffer for it. is jeep planning on addressing this issue or will i no longer be a jeep owner? http://townhall-talk.edmunds.com/direct/view/.f0f2a28 http://www.myjeepcompass.com/forums/showthread.php?p=11517 http://www.jeepgarage.org/showthread.php?t=15716 i have also sent a copy of this email to the consumerist and safercar.gov. *tr

While driving the jeep the engine would just stop running. it would usually start again by turning the key but not always. took to local jeep dealer & was told it was the pcm po351 which i paid to replace. at 76800 miles 02/17/2010 the same problem happened & the same dealer said sometimes they get a bad pcm & it was replaced under warranty. the jeep is towed behind a motor home & at 78558 miles 08/30/10 the exact same problem happened while in the state of wa. the jeep dealer there said "found coil primary stored in pcm" so i paid for a coil/ignition 8035004 replacement. while still in wa & approximately 200 miles later the engine stopped running again just as it did before. i decided to tow it back to phoenix & not drive it until someone else attempted to fix the problem. an independent garage on 01/03/2011 at 79503 miles stated in part "found engine would stumble & code po351 would set when ignition coil harness connector is tampered with. replace connector. wiggle connector at pcm can cause stumble. internal defect causing shutoff. pcm still under warranty. part on national back order" checking the internet for similar problems shows the same problem occurring numerous times going back many years so this is not new a problem to jeep. having the engine just quit randomly is a safety issue & has been going on for too many years as evidenced by the internet information. current mileage is 79729.. 01/31/2011 & no parts available.

Vehicle entirely stalls without warning at idle or very low speeds. jerks and flashes check engine light for one second occasionally while driving at normal road speeds. happens multiple times a day under no specific conditions (cold, hot, wet, dry, etc.) intermittent problem so codes cannot be detected. first occurrence was in heavy mid day city traffic in the middle of a turn. could not be restarted from park for 10 minutes, blocked entire intersection and entrance to plaza. was almost hit by oncoming vehicles multiple times. has the potential to be extremely dangerous if this happens in traffic as it has before. bought used. appears to have had pcm, air filter, plugs and wires replaced. stalling issue is obviously extremely prevalent amongst this vehicle and must be addressed by the responsible companies before someone is killed, likely before more people are killed.

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that while driving 30 mph the vehicle stalled. the contact took the vehicle to the dealer who stated that the computer had a short in the ecm and needed to be replaced. the vehicle was repaired. since the vehicle was repaired every sensor and module malfunctioned. the contact replaced various parts in the vehicle even the engine and none of them have remedied the failure. the contact did not call the manufacturer. the contact was concerned since the vehicle stalling could result in a crash. the failure mileage was 120,000.

Out of no where my 98 grand jeep cherokee started experiencing stalling problems and misfires sporadically during acceleration. the vehicle will be sitting at idle or going at a very slow speed and will just stall. it cranks back up fine (most of the time-sometimes, it takes about 30 seconds of cranking it) the problem occurs at different times - morning, night, cold, hot, etc. it seems to act worse the longer the vehicle has sat undriven (overnight or during a work shift). i stall out in traffic - recently at a light and then the light changed and i could not start my vehicle. this is definitely a recall item as many people have posted these complaints. the is a big safety hazard. i have small children and with the stalling issues happening while driving - it's a big problem that someone should address before someone gets hurt. i have spent a week at the mechanic shop replacing part and spending money only to not resolve the problem. the distributor, catalytic converter, spark plug wires, etc have been changed and still have the problem - $500 later. *tr

The glass sun roof of our 1998 jeep grand cherokee totally detached (blew off) while my wife and 4 year old grandson were driving on an idaho highway at a speed of about 55 mph. fortunately there was no traffic directly behind the vehicle. upon calling our local jeep dealer we were told that they had never heard of such an occurrence and were of absolutely no help. *tr

Tl* the contact owns a 1998 jeep grand cherokee. the contact was driving 30 mph when the engine stalled without warning. the vehicle was restarted and resumed normal operation. the failure was continuous. the vehicle was taken to the dealer approximately seven times. there were numerous repairs performed on the vehicle pertaining to the engine failure. the repairs consisted of replacing the ignition coil, crank shift position sensor and the idle air control motor. in addition, the throttle body and fuel injectors were cleaned. the failure recurred following repairs. the failure mileage was 42,000. updated 01/07/11

Tl*the contact owns a 1998 jeep grand cherokee. when the contact applied pressure to the brake pedal, the vehicle stalled. upon restart it operated as normal. the failure began to recur intermittently while driving or stopped. the vehicle was taken to an independent mechanic where the crank shaft sensor was replaced. the failure continued to recur intermittently. the failure mileage was 160,000 and the current mileage was 160,050. the vin was unavailable.

Tl*the contact owns a 1998 jeep grand cherokee. while driving 60 mph the vehicle stalled. there were no warning lights illuminated. the vehicle was driven onto the side of the road where it restart immediately after waiting a few minutes. the vehicle was taken to three different service stations where a diagnostic test was performed and found different codes including the 02 crank position sensors. the contact stated that all of the repairs were at his expense. the manufacturer was called and claim#19770779 and case#2484134 were filed. he also stated that they would send a representative to inspect the vehicle but they never did. the vehicle was not repaired. the failure mileage was 147,000. updated 12/08/10 *bf updated 12/13/10*jb

I own a 1998 jeep grand cherokee. i just read about an investigation regarding a possible safety issue with the gas tank on these cars in the event of a rear end collision. this might be a factor and if not should be addressed. there is a heat shield that is about a square foot in size mounted in front of the fuel tank that is bolted to the floor board of the car. it is held on with two steel screws with washers. since steel and aluminum will react when place together the holes through the aluminum become oversized and the shields drop off. it is there for a reason and thusly should be replaced. jeep no longer has a replacement part because i guess the problem is so prevalent that they have run out of stock and elect not to make more of them. there has to be very large number of these cars still on the road missing this shield. jeep should be forced to make more of them so the problem can be fixed. it should be redesigned as well so it will not be prone to falling off in the future. *tr

Car stalls when driving with no warning. have taken it to the dealership and they have not found the problem. it continues to stall no matter the weather or how long have driven the car. it does not give you a warning of the stall. the car stop while turning or just driving on the freeway (highway) at any speed. i have been very luck and not gotten killed. due to the car stalling on the freeway. and from the internet information there are alot of grand cherokees out there having the same stalling problem. hope that nobody has to die before this issue is addressed. there was a recall regarding the stall problem for the 2008 cars but it should of been done for the cars from 1996 to 2008. due to having the same stalling problems. *tr

Have just been advised that a motor which operates some type of door to release heat and air in a 1998 jeep grand cherokee needs to be replaced. it appears that no replacement is available and jeep has a 1200 part backlog with no plans in the works to even begin production of this part for replacement. while one can conceivably do without heat or air conditioning, this is a definite safety issue as having a working defroster in the middle of winter is a necessity. *tr

1998 jeep grand cherokee ran over me. *tr

My 98 jgc started stalling randomly; on acceleration, deceleration, highway, stoplights, etc. it would always start back up and run again, but the stalling would happen at any time. no codes would register either. the dealer tried replacing the idle air control motor and ignition coil ($300), but the problem continued. i replaced the ignition wires, distributor cap, spark plugs, and throttle position sensor but still the same. . when this occurs the electrical system would drop out momentarily. also, when the asd drops out, there are no computer codes registered. they also cleaned the contacts on all the relays under the hood and coating with di-electric grease. this did not help either. *tr

I have a 1998 jeep grand cherokee and it seems the driver's side seat has become broken at the base and now wobbles and is just about unusable. upon further inspection and online research it appears this is a very common problem with these vehicles. the jeep dealer will want $400+ to repair this. since these seats break while driving and thankfully for me i wasn't involved in an accident i can't believe that there has been no kind of recall on these. the steel used for these parts is very cheap and thin and break way too easily. *tr

Tl*the contact owns a 1998 jeep grand cherokee. while driving 65mph, the contact noticed a rattling noise in the front of the vehicle and it began to shake. prior to shutting the vehicle off to observe the failure, she noticed black smoke coming from the engine area and a fire was underneath the vehicle. the vehicle has not been diagnosed by the dealer. the current and failure mileage were 111000.

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle's owners manual was missing information regarding the fuse diagram, the location, and labeling of the fuses. the current and failure mileages were 86,000. the consumer stated the electrical sensors failed. updated 09/15/09.*jb

Tl*the contact owns a 1998 jeep grand cherokee. while driving various speeds, the vehicle stalls without warning. upon further inspection, the contact concluded that the fuel pump and regulator were the causes of the failure. the vehicle has not been repaired. the dealer stated that the vin was not included in nhtsa campaign id number 06e011000 (fuel system, gasoline:delivery:fuel pump); therefore, they would not assume responsibility for any repairs. the failure and current mileages were 102,000.

Yesterday, april 8th 2009, i drove to class and there were no problems or signs of them. after 1 hour, i started the car, which started fine, and began to drive back home. at a stop light 2 minutes after leaving, i press the gas, and the car seemed to stall, as if the engine was giving way or stumbling. this happened about 4 times, getting very close to stalling. the following day, today, april 9th, after leaving the car off for the night,it started perfectly. 2 minutes later, at a stop light, it lost all power. it had trouble turning over the first two attempts, but the third time it started perfectly. after that, i began driving again and in the middle of the road while driving, again the car lost all power. i was in the middle of traffic and put the car into neutral, tried to start it again. the first couple attempts the engine didn't turn over, but again, when it did start, it started perfectly. this happened a couple more times. after leaving again, it was about 20 minutes after ignition that when on a main road, it did not stall completely, but was like it was starting/trying to. it stumbled and jerked roughly. after that, it drove rough, before i returned home and turned it off. i am afraid that if i am on a highway or main road, this will happen again at a higher speed, causing an accident/harm to me/drivers around me. i have searched everywhere for any information on how to fix this, and many other jeep owner have the same problem, and have spent thousands of dollars and been told by numerous mechanics they can not find the problem. *tr

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that his vehicle stalls under any circumstance while in motion. while driving 55 mph, the vehicle stopped in the middle of the road and the power steering and brakes failed. the vehicle had to be pushed to the side of the road. there were no warning indicators illuminated on the instrument panel prior to the failure. the vehicle has been to the dealer for repair numerous times, but there are no error codes that can be traced to the failure. the contact has already paid over $600 for repairs. the failure mileage was 141,000.

Tl*the contact owns a 1998 jeep grand cherokee laredo. while driving approximately 20 mph, the vehicle completely shut off. the failure occurred over ten times leaving the contact with no power. an independent mechanic could not find the cause of the failure. the second time the failure occurred, the mechanic insisted that the asd relay and ignition coil needed to be replaced. after replacing the asd relay and ignition coil, the failure recurred. the latest occurrence was when she drove from a parking lot and tried to drive forward and the vehicle shut off. the dealer or manufacturer have not been notified. the current and failure mileages were approximately 137,000. updated 020209 *bf updated 02/03/09.*jb

Jeep stalls intermittently,, sometimes without any warning, causing steering wheel to lock up (almost caused and accident). have taken to two mechanics who couldn't get the jeep to "replicate" the problem. it also was cutting out on me while i was driving,,that since has stopped with installation of new computer. changed crank sensor, ignition coil, tune up,,, and there computers (will have a 4th one installed this week. chrysler is ignoring this problem. there are many others with the same problem and its costing people so much money. and the accident factor is high. please make them do something about this!! *tr

Tl*the contact owns a 1998 jeep grand cherokee. while driving approximately 55 mph on normal road conditions, the engine stalled without warning. the check engine warning indicator illuminated intermittently on the instrument panel. the engine restarted after several attempts. the vehicle was taken to an independent mechanic for diagnostic testing and they replaced the crank and oxygen sensors. the vehicle was taken to an independent mechanic on three separate occasions for the identical failures, but there were no resolutions. the vehicle has not been repaired. the failure mileage was 170,000 and current mileage was 183,000.

1998 jeep grand cherokee, 2wd, 4.0 liter inline 6, automatic transmission. user has replaced many engine electrical and ignition parts, as well as fuel pump assembly, some relays, and the jeep continues to stall in traffic, when turning corners, when backing up, has intermittent stalling when driving, and is posting various computer codes. i have already spent $700 on diagnostic and parts replacement, yet the problem persists. when driving the engine periodically cuts out and rpm's drop to zero. if this happens in heavy traffic or during an evasive maneuver someone could be killed. this is an ongoing and dangerous problem that my mechanic can not fix, and based on my research on the internet it is a widespread and perplexing design-related problem with this era jeep cherokees and grands. *tr

My 1998 jeep grand cherokee stalls unexpectedly and sporadically. it seems to happen more often after it's been sitting and not being driven for 3 or more hours, but has occurred at any time or temperature. i've taken it to 3 different mechanics, one who specializes in jeeps and spent hundreds of dollars trying to fix the problem to no avail. no one seems to know why or how this problem is occurring. the following parts have been replaced: idle air control valve, plugs, wires, distributor cap, asd relay, crank sensor, cam shaft position sensor. i've even had the mechanic try the "magic fix" that i've read on many forums about the screws on the ecm being too long. nothing. i'm getting so frustrated because it's really dangerous when it just shuts off. most of the time, it will crank right back up if it happens at idle and if it happens during acceleration, most of the time, it will shut off briefly and come back on before i can get stopped. i don't want ot get rid of the vehicle, but i want some answers. i find it hilarious that jeep/chrysler uphold that they aren't aware of any stalling problems that have been reported on the vehicle. that's the number one problem your will find on most jeep forums...intermittent stalling. please help! *tr

While making a left hand turn in heavy traffic jeep stalled almost causing accident. this happened at 38,000 miles and continues at 100540 miles, if less than half a tank of fuel it will stall and also the dash cluster will read incorrectly. this failure could cause someone to be injured or death as it happens at ransom. user reports that keeping fuel tank full cuts down on the shutoffs to one or two a year. *tr

Tl*the contact owns a 1998 jeep grand cherokee. while idling at a traffic light, the vehicle would shut off. also, while driving less than 70 mph, the vehicle would idle and then jerk as if it were attempting to stall. an independent mechanic cleaned the fuel system and performed a tune-up; however, the failures persisted. the vin was verified, but appears to be invalid. the failure and current mileages were over 100,000.

Tl*the contact owns a 1998 jeep grand cherokee. the contact noticed that the vehicle would stall and completely shut down, usually while in traffic. the failure also occurred while idling. the most recent failure occurred while driving approximately 20 mph and various low speeds. the contact left several messages with a dealer, but received no return call. the manufacturer has not been notified. the current mileage was approximately 98,400 and failure mileage was approximately 97,000. updated 11/6/08 *cn the vehicle also stalled while in idle. updated 11/10/08. *jb

Front end pops when making a tight turn left or right. had the front axle replaced but to no avail, its doing it again. *tr

Intermittent stalling at highway speeds, at stops, in intersections and off ramps and usually won't start again. dealer may have found the problem after three years that being the on board computer. *tr

It has happened a few times the lever in the gas tank that lets the gas gauge know how much gas is in it sticks when it says a quarter tank it is actually completely empty. this has left myself and my two babies left to walk and get pushed to a gas station. the other complaint is that the transmission makes a really load whining noise when overdrive is off. *tr

Visibility: defroster/defogger system:windshield:blower -does not function. *tr

Tl*the contact owns a 1998 jeep grand cherokee. when the contact attempted to open the door, the front driver's side door handle fell off of the vehicle. the failure prevented him from exiting the vehicle from the passenger compartment. he took the vehicle to the dealer and they replaced the entire door panel at the cost of over $160. secondly, the technician stated that the component failed because it was made out of pot metal. the vin and mileages were unknown.

Tl*the contact owns a 1998 jeep grand cherokee limited. since purchasing the vehicle in 2006, the contact has experienced failures with the power windows. the mirrors are supposed to be programmable. in addition, when he sets the exterior mirrors to a certain position, the setting changes when the unlock button is pressed. the mirrors have to be readjusted every time he enters the vehicle. the dealer has been notified. the vin was unknown. the failure mileage was 135,000.

My vehicle was sitting in the parking lot of central maine community college after having been parked for over an hour self combusted into flames .the aubrn firedepartment informed me that they had seen at least a half a dozen of this vehicle self combust as mine had. *tr

There is a very loud whining noise that come from the transmission. *tr

I have a jeep grand cherokee. model year 1998. my problem occurs mostly when first pressing the gas but does also occur after i have already started moving from a stop. my problem is when stepping on the gas pedal, nothing happens or it shutters violently for about 3-5 seconds at least and then it finally starts going. there have been times when it was very close to stalling. i have almost been in a couple accidents because of this problem where under normal operation of the vehicle i would have had more than plenty of time to pull into traffic but with the stalling was almost struck by a couple vehicles. have replaced numerous parts but has not fixed the problem after taking it to three different mechanics. have read that this is a widespread problem on grand cherokees. this happens to me on a daily basis numerous times. with this being such a widespread problem,the dealer should have a recall issued to fix the problem with faulty equipment. *tr

Tl*the contact owns a 1998 jeep grand cherokee. while driving at any speed, the vehicle would stall without notice. in order for the vehicle to restart, the contact has to disconnect and reconnect the battery. the contact is a mechanic and could tell the difference. the current and failure mileages were 170,000.

I own a 1998 jeep grand cherokee laredo, 4.0, inline-6, 2wd with 118,000 miles. my 98 jgc started stalling randomly; on acceleration, deceleration, highway, stoplights, etc. it would always start back up and run again, but the stalling would happen at any time. no codes would register either. the idle air control motor and ignition coil was replaced, but the problem continued. i replaced the ignition wires, distributor cap, spark plugs, rotor and throttle position sensor but still the same. out of desperation, i replaced the crankshaft sensor and checked for loose and rusty connections. this is very dangerous. *tr

Defected parts/failure: heater coil defected- blows out cold air in winter. evaporater coil defected- a/c blows out hot air in summer. *tr

After safely placing the gear lever into the park position and leaving the vehicle with the engine running, the car suddenly went backwards, knocking me down, hitting another car and crashing into a house. *jb updated 10/24/07.

Tl*the contact owns a 1998 jeep grand cherokee. while driving 25 mph, the vehicle stalled when decelerating or turning. the dealer replaced the ignition sensor and crank sensor. the relay wiring overlay on the crank positioning sensor was the most recent replacement; however, the vehicle continues to stall. the contact has to place the vehicle in neutral in order for it to restart. the dealer advised him to bring the vehicle back. the current mileage was 126,00 and the failure mileage was unavailable.

Was driving on the highway. at about 65mph, the engine started revving from 3500 rpm all the way to 6000 rpm, but the speed didn't increase at all. took the car to the shop and the mechanic said they ran a full diagnostics check and found nothing wrong with the cherokee. so i drove the jeep for another month until it died on one early morning. i went to start the jeep just like every morning, but this time the engine won't even turn or make a sound. the gauges indicators went beserks and bottomed out at the max. it looks like an electrical problem. i have yet to find out what exactly is wrong with the jeep when i take it in to the dealer today. *tr

Fuel gauge inaccuracy, shows tank has nearly 1/2 tank full, when in reality it can be empty. inaccuracy has gotten steadily worse. *tr

Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle accelerated without warning when he shifted into reverse. as a result, the vehicle crashed into his neighbor's house. the contact was ejected from the vehicle and sustained scratches on his arm. as of october 12, 2007, the dealer had not inspected the vehicle. the failure speed was unknown. the current and failure mileages were 124,000. updated 11/16/07 *tr

1998 jeep grand cherokee with recall for the floor shifter. customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. *kb the consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. the consumer stated the cv joints had to be replaced. the consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. the dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle. *tr

Recently went to have my vehicle inspected and was told that failed due to a cracked exhaust manifold. unable to drive my vehicle now until its repaired. *tr

Having recently purchased a pre-owned 1998 jeep grand cherokee laredo. with 80k miles, i was rudely introduced to jeep's apparently well known. attribute known as 'wobble of death' or 'death wobble'. please do an internet. search of this malady to realize the extent of this inherent problem. my jeep is completely stock and completely nerve-wracking to drive with it's current tendencies. i am completely surprised that this problem has been allowed to persist for this long. *tr

While driving at different speeds and making slight turns the 1998 jeep grand cherokee will vibrate and bounce. the steering wheel will begin to pull and the front right tire feels like it is coming off or bouncing. i have taken it to the dealer and three independent shops for this problem over a 2 year period. all of have felt the problem and have no idea where it is coming from. i have so far replaced the entire front brake system, all front bushings, shocks, tires, front u bolts, and had the whole system inspected by at least 10 different mechanics. also the brakes feel like they are riding on a warped rotor. when breaking the pedal pushes back at the driver and makes it very difficult to control the breaking. this problem has also been looked at by the dealer and the aforementioned shops. to date no solution has been found and the problem keeps getting worse. i fear that either of these problems can cause a major failure leading to injury or death. *jb

In engageing downward, the right front power window began down and then ratically tilted (approx.) 45 degrees out of track. (forward most aspect of the window up). noticing this, all movement was stopped, then an upward motion was slowly proposed. the window jumped up, out of the window frame, leaped into the (82204493 mopar) visorshade piercing a hole through the visorshade on the exterior center of the window frame. *nm

Interior lights click on and off, also factory alarm goes off, noted when colder outside temperatures are present and/or a heavy dew concentration is present. brought to car dealership three times, multiple repairs, problem still exist. *nm

While driving the 1998 jeep grand cherokee laredo, the vehicle's drive train seems to be binding. while attempting to turn, the vehicle practically comes to a halt. taken to chrysler dealer numerous times, 1st time entire rear differential, axles and all were replaced (no charge-they claim there was a recall? i never found this recall) vehicle was fine for a few months afterwards but then has acted similarly ever since, dealer claims they don't have time to look at my vehicle. while in a parking lot w/vehicle 's engine running, i decided to shift transfer case from hi to lo (all time 4wd) and noticed that the shifter does not indicate hi but does indicate lo. found it hard to find neutral too, then lights indicated "lo" when shifter was still allegedly in hi? not sure but believe it may be a linkage adjustment issue. it may not be completely "locked" in position. also noticed that when the engine was shut off, the vehicle moved slightly, sort of like trying to find a gear. same problem as it's been for the previous 6 yrs! *nm

I own a 1998 jeep grand cherokee laredo. it was in park when it suddenly went into reverse on its own. it knocked myself over and dragged me with my hand slammed in the door. it finally came to a stop when it hit a traffic signal causing massive damage to the vehicle. i found out after the crash that there was a recall that i was never informed of for the faulty shifter. i also learned that there have been many incidents like mine. i called the dealership where i purchased it and they said that they couldn't do anything and that i should call daimler-chrysler. i called daimler and they refused to get me a rent-a-car and only said that a person would be out to look at my vehicle. i want my medical bills paid and my jeep fixed. i don't believe that is too much to ask. help me get some justice and stop these incidents before more people are injured and killed. *jb

Dt*: the contact stated while driving 55 mph the vehicle stalled without warning. the vehicle was maneuvered off the road and towed to an independent repair shop who determined the gas sending unit was inoperable. there was a nhtsa recall, # 97v194002, regarding the fuel level sending unit. the vehicle was not included in the recall due to the vin. updated 11/03/06. *jb

After experiencing the first flat tire in 8 years, we needed to change the wheel and had to use the lug wrench provided with the vehicle for the first time. the wrench was applied and a great deal of force was needed to loosen the lug nuts. after completing the tire change we went to replace the lug wrench and noted that it would no longer fold. upon closer examination we saw that the hole where the socket connects to the handle had stretched because of the force applied to loosen the lug nuts. we are thankful that the wrench did not break while force was being applied. a sudden break at that point would certainly have resulted in injury. we did check the owner¿¿s manual to see if there was any warning about the obvious strength limitations of the lug wrench to prevent this type of failure but found none. it appears that either there was a defect in our lug wrench ( the number stamped on it was 7k09 2) or there was a failure on your part to warn the consumer about the inherent defect in the design of the lug wrench. *nm

For over a year the front brakes have squeaked (a rubbing noise) when driving (not during braking, which stops the noise). dealer claims nothing could be found. took the car in today to have tires rotated an balanced. dealer claims the front pads are thin and crumbling and that both pads and rotors need to be replaced. dealer states the front rotors are too thin to be turned. this is unusual since the rotors were replaced in 2000 under recall 00v136000. the suv has been driven 90,000 miles since then - the pads have been replaced - the rotors have not been turned previously. related to the recall, other users report too hard pads with too soft rotors. in one driving style this leads to excessive heat that warps the sub-par rotors. in my driving style the pads get hot (which causes them to crumble eventually), not hot enough to warp rotors, but sufficient to grind away the rotors leading to premature failure of both parts. if rotors can get so thin they can't be turned (having never been turned), then the combination of crumbly pads makes for a dangerous combination. since dealer is aware of complaints about too-hard pads and too-soft rotors from these and its other make/models... it appears this mismatched combo is intentional. dealer should replace or heavily discount premature failure parts. dealer claims all wear is normal and 90k life for rotors is good (and probably is statistically if you include 15k life of recalled defective rotors). the recall repair replaced one part of the defect combo with another defective part, just less prone to rapid failure if driven easy, i.e. it fails premature to normal life of similar parts across industry. i elected to wait on replacing parts until i could gather more info. i came across other reports and complaints for chrysler with the pad/rotor combo. *nm

Air conditioning - after 100,000 miles i had to replace my air conditioning system due to leaks. now i am having problem with water leaking into my car. the replacement parts for the air conditioning are not properly made (in my opinion). there is no drain hose to the evaporator - just a lip - that is suppose to drain out onto the ground. the lip is not long enough to allow the water to dip properly. therefore, i kept getting water in my backseat floorboard. *nm

Dt*: the contact stated when the brake pedal was depressed, there was a violent vibration throughout the brake pedal. the vehicle was taken to a service dealer who determined the brake rotors were rusted.

Vehicle parked for the night at 11pm 5/20/06. this morning at 6am while leaving for work an engine fire was noticed. contacted 911 and they sent fire fighters to put the fire out. currently unable to open to hood because the latch is melted. had no recent signs of vehicle problems. fire looked to be mainly on drivers side. replaced parts in past such as tires, lights, brakes (6 times), transmission (jan 2006), differential, rotors, calipers, battery (3 times) and accessories. don't know if the engine is repairable at this time. *nm

Dt*: the contact stated while driving 60mph, smoke emerged from the front end. the vehicle was driven to the nearest dealer for inspection. they determined the front differential unit had begun to smoke due to extreme heat buildup in the differential; although, no flames were visible. the vehicle was towed to the residence where it remains.

The horn will not work consistently. the lights will flash on an off erratically while driving. the lights will come on after being turned off and parked overnight leaving the battery dead. the fan motor has failed for the defroster again. this is the second repair. in the snow belt this is a safety related feature. *jb

Major transmission problems and severe idle. *nm

Major transmission problems and severe idle. *nm

We have this roaring noise in the rear end which is so loud you can't hear the radio if it's on all the way. also have trouble with the surging at high speeds or going up a hill. almost didn't make it home the last time we drove it 40 miles away. since my husband has a heart condition we have not driven it any more. after reading the letters that have had this rear end noise fixed and it comes back not sure what to do. *nm

Dt: contact owns a 1998 jeep grand cherokee. while driving on the highway and applying the brakes vehicle lurched out of gear even if vehicle was running. this incident happened approximately 3 or 4 months ago. no crashes reported . no police reports . taken. no fire.*ak

Dt: in an automobile accident and the seat belts are suppose to lock to keep consumer from going forward ,and they did not lock. *ak

Defective engine; piston cracked and engine had to replace

The vehicle is a 1998 jeep grand cherokee. when the fuel tank is 1/4 full or less, while making a sweeping left turn, the engine will nearly stall out. it will do this on any left turn when the fuel tank is at that level. it did not do this ever for the first 100,000 miles or so. what part could be causing this and why only on left turns?

I have a 1998 grand cherokee that whenever the tank is at 1/4 tank full or below, on a hard left turn, the engine will completely stall/die. i was in an extremely near miss yesterday because of this and have researched on the web - lots of people having this problem and no recalls for the problem. this is extremely dangerous and i can't see why chrysler doesn't recognize the problem. it's happened to me before but never been life threatening which is why i'm now writing.

Recall campaign 04v086000 concerning low beam lighting: consumer has recall repairs performed less the 4 month ago, and the problem recurred with the low beam lights failing again. dealer had been notified.*ak

The heated seat on the driver's side of the consumer's 1998 jeep grand cherokee ltd malfunctioned. as a result the system burned through the leather seat in the lumbar region. *nm the consumer contacted the manufacturer but the refused to provided any assistance. *nm

Front driveshaft seized causing damage to the front differential bearings, advised by sullivan tire that this is an uncommon problem for a jeep that has only 65,432. the cost of the parts were over $3,500. i have written a letter with a copy of the invoice from sullivan tire with a request for repayment of the cost of the parts. *ak *jb

While driving 55-60 mph the sun roof glass blew off and shattered on the road.manufacturer representative inspected the vehicle. the cause of the problem had not been determined.*ak

I own a 1998 jeep grand cherokee limited 5.9 liter engine. i drive the car 5000 miles/year and the car has 39000 total miles. the catalytic converter failed and began to rattle. the local jeep dealership refused to admit it was the catalytic converter , and said it was the muffler. i took the vehicle to 4 different exhaust shops, and all 4 immediately said it was definitely the catalytic converter. i finally got the jeep dealership to replace it and they too finally admitted it was indeed the catalytic converter. while i have been dealing with this issue i did much research on this cars catalytic converter. i found many websites with owners of my same car and other similar chrysler cars that use the same catalytic converter. every owner that wrote complaints described exactly what my problem has been. they all said that their catalytic converter has broken from between 8000 miles, the average seemed to be 44000 miles, and had to be replaced on average 3 times before 100000 miles. there is obviously a problem with this epa required exhaust part that the manufacturer has been using. please look into this issue.*ak

While driving vehicle hit a tree at approximately 25 mph. upon impact, the air bags failed to deploy. *ak the consumer almost went through the windshield as the passenger seat belt came off of its base. *tc

The problems that are being recalled on the dodge durango are the exact same problems that i experienced with my 98 jeep grand cherokee with only 55,770 miles on it. the steering was so sloppy and the vehicle leaned very hard and easily that on a turn, it felt very very dangerous. i got quotes at the dealership which were astronomical, so i decided to look elsewhere. fearing roll over dangers on this vehicle, i decided to get some front and rear addco sway bars, which at the time were the strongest sway bars. after getting the sway bars via courier, i priced around and took them to four wheel parts located at 2500 marine ave. #1, redondo beach, ca 90278. i explained the problems to them. i explained that i wanted safer shocks and i didn't want the vehicle to roll-over, so they took things apart and found that the tie rods were junk. they repaired everything and charged me $2536.44 on 05/07/03, invoice # 42-045575, and that doesn't include the price of the sway bars. after the work was done, i found that the vehicle has a lot tighter turning radius and it doesn't drift or push into the next lane in a turn any more. basically, it felt like a brand-new vehicle and i paid the bill to prove it. i have the entire work order in front of me. *jb

While making a left turn right front brake hub came off the rotor. the resulted in consumer losing control of the vehicle. consumer had to continuously pump the brake pedal until the front left brake stopped the vehicle. dealership replaced the front brake rotors, and hub plate. this occurred due to the defect described in the front brake rotor recall 00v136000, but consumer didn't live in the recall states listed.*ak separation due to corrosion. *tc

Sole owner of 1998 jeep grand cherokee 2wd with less than 39,000 to date. vehicle has been treated with care and it has received regular maintenance service from local jeep dealerships, excluding a few oil changes. rear carrier, pinion and axle bearings replaced at 32,339 miles (07-08-03) due to significant whining noise in rear of vehicle, within a month after driving from california to north carolina. noise returns in september 2004. at 38,620 miles on 09-28-04, same local dealership advises that bearings are bad again and has offered goodwill warranty repair. although dealership is paying for 2nd repair, i am concerned because the vehicle needed a bearing job after so few miles and then needs another 6,000 miles later. i'm concerned that there is something more serious wrong with the driveline, which is causing the bearing problem, and could result in a serious failure. the vehicle received a routine service of the rear differential at the local dealership in california on 01-18-02 at 24,643 miles. could this have started the problem? the vehicle has had other repairs (a/c condenser coil, power seat assembly, starter, fuel pump, brake master cylinder, ), some which seem somewhat unreasonable, but this one seems extremely unreasonable. *ak

When driving abs light came on. vehicle lost brake power. when the vehicle shut off and came on it reset itself. this happened intermittently. *ak

I had taken my 1998 jeep grand cherokee into a very dependable and honest repair shop in san antonio tx for an issue and while they test drove the vehicle they noted a noise from the rear of the vehicle. of course, i assumed this was rode noise and didn't think anything of it. they informed me that it was a common issue with that model of vehicle. this was during the week of june 2004. the main problem is that i purchased the vehicle july 4, 2001 in austin tx and i thought i purchased a 3 year extended service plan. which should have covered it. what i found out is that i purchased a plan that extended the original cars coverage for 3 years. i ended up purchasing a contract for a period i did not own the car. the plan expired on june 10, 2004. this was very misleading by the car dealership i bought the car from and the chrysler warranty company when i called about it during june while the car was in the repair shop. the warranty company would not cover the cost of the repair approximately $2,000 because they had previous claims on the vehicle. i feel this repair should have been covered because i purchased a three year extended warranty plan on july 4, 2001 which to me should have ended july 4, 2004 and the rear axle is a common issue with this model of vehicle. had i known the "road noise" was really a problem coming into existence or had i paid closer attention to the warranty information when i received it this could all have been avoided. if this is not an issue you can offer any advice or assistance on please let me know. the incident date below is an approximation. i do not have the repair order in front of me with the exact dates. your website was brought to my attention today and i wanted to get the details to you as soon as possible. if you can assist with any of the warranty work with chrysler i can provide exact dates and policy information as necessary. thank you. *ak

While the key was in the ignition and the motor running driver got out of the vehicle with a passenger still inside. vehicle started to back up, hitting a bench and a building. vehicle was repaired. the next month the consumer received a recall notice regarding the problem she experienced. consumer went to another dealership due to lack of cooperation. also, consumer contacted manufacturer, and was dissatisfied with the response she received from them. she then sought legal help in her state. *ak the consumer requested reimbursement from the manufacturer but she was denied. *nm

When consumer attempted to have the brake pads changed he found that the bolts on each side of the brake assembly were missing. *ak the dealer replaced the missing bolts. *nm

When the consumer attempted to brake, the pedal went to the floor, causing extended stopping distance. *ak there was numerous repairs that the vehicle needed; the windshield wipers, gas cap(s), new keyless remote and the temperature gauge did not work. recall# 02v053000. *sc the consumer discovered there was a recall regarding the power assist, the consumer was original told there would be no charge and then later was told the charge would be $400.00. *jb

The fuel gauge will randomly go from the correct reading to empty along with the chime telling the driver to stop for refueling soon. i now see that i am not the only one going through this. will call the dealer on monday. clh. *ak

Recall 02v053000 concerning inadvertent vehicle movement. after putting the vehicle in park consumer left the vehicle for a minute. upon returning to the vehicle it put itself in reverse. vehicle rolled back one hundred fifty feet and collided with a wall. there were no injuries, nor did the police arrive on the scene. this vehicle had recall repairs done in 2002, problem recurred. *ak *nm

The gas gauge on my jeep does not accurately reflect the amount of gas left. the tank may report there is gas remaining when empty or that there is no gas when full. the gauge may start and stop working several times while driving in a single trip, or never accurately report the gas level at all. *la

We recently discovered that the 1998 jeep cherokee is one of the vehicles with the gen3 or gen4 seat belts that has a release button that protrudes from the rest of the buckle and can come undone when bumped by an elbow, hand, or child's car seat. it has been blamed for 17 deaths and 27 serious injuries. what rights do the owners of these vehicles have as far as having the faulty seatbelts replaced? we didn't buy from a jeep dealership, but if their product is defective, i think they should fix it regardless of where you bought the vehicle. i don't want my son to be a statistic. *ak

Vehicle shook vigorously after hitting a road bump while driving around 50 mph. i slowed down and the shaking stopped.*ak

While driving between 35 to 40 mph driver side door opened up. the sudden impact damaged the door. independent shop fixed the door at consumer's expense. *ak

Rear end made a loud noise and after that the rear differential is very loud. it is like a grinding whining noise. after problem started occurring i have had minor transmission slips in first and second gears. this is the third occurrence of this problem in as many years. the first two times the warranty covered it but is has since expired. this vehicle has never been driven off road or towed anything or experienced a heavy payload. doesn't seem right for this part to keep going bad like this with only highway/city light-duty driving. *nm

The rear driver side door had cracks in the door seal, which caused water to leak into the vehicle and created a problem with the wiring system. *jb the consumer stated the wiring system was faulty. *jb

The driver's door failed on my 1998 jeep grand cherokee laredo, meaning that metal fatigue and nothing more than metal fatigue caused the metal containing the door latch bold mechanism to literally deteriorate and the door had to be replaced. daimler-chrysler refused to acknowledge or pay for the defect. *ak

Consumer's vehicle was hit on the driver side at 45 mph. the front end of the vehicle was severely damaged yet the air bags did not deploy. *nm when consumer's vehicle was hit on the driver's side, it went off road and hit a tree head-on. consumer suffered injuries on the neck, shoulder, knee and back. *la

While car was in neutral for approx 2 minutes car lunged forward causing an accident.car has also had several, incidences of "shutting down when turning corners, while driving, occasionally, while pressing on accelerator car will idle then "clunk" and pull forward. at under 68,000 miles has needed a new alternator, water pump and now has major engine problems. i have only ownd the car since 09/2002. *ak

Driver put vehicle in park with engine running. within seconds of consumer exiting vehicle it jumped out of park into reverse and crashed into another vehicle. the dealer was contacted. *ak

Consumer complained about electrical system failure. this failure caused the turn signal to flash on the dashboard, but not on the rear. also, brake lights worked intermittently. although vehicle was serviced several times, the problem was not resolved. *ak *la

The vehicle was involved in a frontal collision while driving at 25 mph. upon impact, the air bags failed to deploy. the driver sustained minor injuries to his wrist.*ak also the consumer suffered injuries to his right knee and side. *cb *jb

Vehicle steering locked up almost causing an accident. *mr the consumer was making a left turn while driving in heavy traffic. suddenly the steering locked up which almost caused an accident. the consumer pulled to the side of the road and checked the belts and power steering fluid, which were alright. the driver resumed driving but when he made another left turn the steering locked up again. the vehicle was taken to the dealer where it was determined that the gear box failed. the repairs were not covered under warranty because it expired, therefore the consumer replaced the gear box himself. the consumer has the original gear box in his possession. *nlm

Problems with recommended modifications to 1998 jeep grand cherokee. *mr the vehicle was hard to get out the park position. when the consumer picked the vehicle up from the technician, again the gearshift was difficult. the consumer requested to be reimbursed. *scc the consumer stated there were no problems with the vehicle until the recall. *jb

While depressing on the brakes consumer heard a grinding noise coming from the rear of the vehicle. this caused the vehicle to have extended stopping distance. *ak the consumer has the parts that were replaced. *nm

While driving 50 mph vehicle hit another vehicle, and the front air bags did not deploy. the passenger was transported to the emergency room due to chest injuries. *ak

Consumer was having air bag problems. air bag light came on and stayed on. she took vehicle to dealer, and was told that control module was bad. she then checked on the internet and found that there was recall 00v10500 concerning air bags; however, nhtsa did not have a recall on this problem. *ak

Airbag dash indicator light stays illuminated after start. dealer service thinks this is caused by a defective airbag system control module. the cost to replace is $600 but they can't be sure if it is not fixed whether or not the airbag system will deploy in an accident. *jb

The vehicle was involve in an accident. the jeep was hit on the front quarter panel. the shoulder harness of the seat belt failed to restrain the passenger in which she was thrown forward hitting her head on the windshield.*ak *jb *nm the front passenger side seat belt did not lock in the crash. the driver's side did lock and the driver had witness marks and bruising from the belt webbing. the front seat passenger was thrown forward as a result of the impact resulting in an injury to the back of her head when hitting windshield. the passenger has neck spasms and sustained bruising on extremities. the vehicle is totaled. the air bags did deploy in the event. the seat was in the full rearward position and was seated normally. the passenger claims that they were not out of position. cw consumer called back stating that they inspected the passenger's front seat belt as per a request by odi. the webbing was tugged numerous time but would seldom lock up as a result of the quick jerks on the webbing. also stated that the passenger hit head on the windshield causing it to break. cw

While driving at 35 mph steering wheel locked up, causing, the driver to lose control of vehicle. owner has contacted the dealership. *ak

While driving approximately 40 mph a loud noise was heard. dealer inspected vehicle and found rear differential had to be replaced. *ak

1998 jeep grand cherokee, complaint #1 filed in may, 2003 for same defective failure part-power train: driveline: constant velocity joint. august 22, 2003 same brand new $700.00 drive shaft cracked and broke for second time, 2 days short of 3 months same (new) part has broken again. this jeep was purchased on 5/7/03 and has now become a serious matter. a brand new drive shaft installed not even 3 months old had gone out again. we have owned this jeep since 5/7/03 and have replaced front brake pads, front driver's side rotor, 2 oil changes, spark plugs, lube, rear & front differential fluid and changed oil in the transer case, on top of ordering a brand new drive shaft that broke the first time 2 weeks after driving it off the used car lot. now, 8/22/03 the new drive shaft has broken again, problems with the cv boot. the jeep has not been taken off road. it is driven to and from work, approximately 50-60 miles per week. less than 3,000 miles since the new drive shaft was installed, it has broken once again. apparently this problem is common, yet the manufacturer refuses to recall the defect. it is not in our interest or financial stability to keep this automobile, yet we hate to see the next buyer to endure such hardship and costs obtained with the ownership of it either. we have no choice but to trade it in once the part is replaced a second time, this has been a nuisance and a very stressful situation that we find ourselves in regarding ownership of this vehicle. it's a crime that a dealer can sell such an item to unknowing consumers. we've learned that it is best to buy new and it a deal seems to good to be true. in this fact, it truly was.

The airbag light started coming on in my 1998 jeep grand cherokee so i took it to the dealership where i purchased the jeep.they told me that the airbag module has gone bad . how can that be when i never had to use it? to get that fix it cost $500. i began looking up on the internet to see the cost of it.i looked at autozone website to see how much the part cost upon that i came across a recall for my jeep. it's for the air bag light on/accidental deployment. i called daimlerchrysler as stated on the recall .they have given me the run around about the recall. i hope someone in your department look into this as soon as possible because this is not very safe. i know im not the only person to complain about the airbag light in this type of jeep. please help us before someone get hurt or die. when it's time for the airbag to really work it probably want. so before it happen please help everybody out who is having the same problem thank you lmorgan. *la

Driver's door mechanism is not working at all, won't close properly. dealer states they are not responsible for that problem. *ak

1998 jeep grand cherokee, vin [xxx] recall number: 00v136000, dated may 10, replacement of front rotors due to possible corrosive damage -took jeep to tyson's jeep, inc. on october 5, 2000, asked them to check the brakes squeaking. no mention of the recall. brake pads replaced and front rotors refaced (mileage = 40,893) -took jeep back on november 29, 2000, asked them to check the brakes again still squeaking. also asked about the recall. not able to recreate the squeak. we were told that we were not eligible for the recall and that all brakes squeak. we were also told that jeep had done research on these brakes and determined that different drivers get different results and that we must handle our vehicle harshly. (mileage = 44,007) - took jeep back on march 13, 2002, asked them to check the brakes again there is even more noise and now it sounds like paper is stuck between the brakes. this time rear brake pads replaced, rear rotors turned at a cost to us of (mileage = 56,780) - took jeep back on march 11, 2003, asked them to check the brakes again squeaking yet again. told that they checked the brakes, could not find a problem(mileage = 69,532) - took jeep back on september 4, 2003 for the 75,000 mile check up. we did not ask them to check on the brakes this time even when i hear something and ask them to check they never find a problem. [xxx] called to tell us that our front brakes and rotors were corroded and rusting and needing replacement. when asked about the recall, he said that our rotors had been replaced in accordance with the recall on july 14, 2000. when informed that we had been told that we were not eligible for the recall and the front rotors had been turned on october 5, 2000, less than 3 months later, he stated that he did not know and he did not work at tyson's jeep then, but the records showed that we had the recall replacement on july 14, 2000. (mileage = 75,000) *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Vehicle experienced a growling noise in rear axle. there is tsb 602321 for this problem. *ak

The vehicle stalled while driving. after being stranded and then having the vehicle towed, it was figured out that the vehicle had a faulty fuel gauge. it displayed 1/4 tank of gas left in the tank when in actuality there was no fuel left. erratic readings have been shown since the incident. *jb

I recently found out that the viscous coupler in my 1998 jeep grand cherokee needs replacing. this part when defective does not allow the vehicle to make safe turns. the turning radius at slower speeds is absolutely awful and i have had several near misses while trying to manuver the vehicle that suddenly drives as if it we in 4wd low gear. i have heard that this is a common problem from others who own jeeps and postings on the web. i have been aware of the tight turning radius for quite a while but was not aware anything was wrong. the vehicle has been in for tune ups and oil changes and nothing has been mentioned to me until just now.

While vehicle was parked in the driveway it went into reverse and hit another vehicle. vehicle wa swithin the remedy scope for recal 02v053000 subject: inadvertent movement, but the consumer was never notified. manufacturer would not authorize the dealer to repair the recall because vehicle was involved in a collision. *ak

While driving, the fuel gauge gave the wrong reading, which caused the vehicle to run out of gas. *jb the fuel gauge read the vehicle had a half of tank of gas. *jb

Exhaust manifold has cracked. local dealer says this is common and will replace with after market manifold. they use after market because factory manifold has a design flaw.*ak

Dealer identified a cracked exhaust manifold in my 1998 jeep grand cherokee. the car only has 49,600 miles and is not used for off-road driving. i believe there is a manufacturer defect. most owners, as in my case, find out too late. there seems to be increasing and recurring incidents with the 4.0l engines. chrysler redesigned the 1999 models without notifying 1998 owners of the manifold problem. chrysler is not willing to pay for any of the $1200 plus it will cost me to repair. *ak

Consumer had vehicle serviced, technician indicated that rear bearing power train was missing. *ak

Transfer case failed at approx. 75,000 miles. no known cause/effect discovered. mechanics said this should not have happened.$1800 to fix. believe chrysler knows it has a defective transmission and will not recall them. *nlm

Eletrical, air condition, body noise over all unhappy with vicial evaporator core $1000.00 to repair lights and dash gages do not fuction properly suspicion sqeaks had oiled helped for a day brakes were very quick will not line up if you let go of the wheel it goes straight off the road radio can not be truned up door paniles vibrate left turn light stays on on the dash at all times fuel gage reeds emepty even when full an light is on .*ak

Consumer states vehicle was involved in a collision as a result of vehicle fire. dealer notified. *ak

Heard noise coming from rearend and transmission slipped. took it to petri jeep in scottsdale, az. they said bearings were worn out in rear diff and transmission needed to be rebuild. ok, they fixed it, at 71000 miles. i think this was way too soon. the jeep now has 88000, the transmission is acting up again and the humming noise is returning. at 75000 my extended warranty expired. im not happy!!!*ak

On saturday, june 21, 2003, i was driving home on a country road at @ 40 miles per hour when my right front tire exploded and separated from the tire rim. i was very lucky that i was not driving at a higher rate of speed, as i was not injured and my jeep grand cherokee remained upright. *nlm

Ignition switch will lock intermittently, and the key wouldn't engage. cause unknown.*ak

We purchased a 1998 jeep grand cherokee in october 2000. in spring of 2001, i was in my garage and i turned the vehicle on while our garage door was half way up. the vehicle jumped into reverse without me even touching the shifter. our car was damaged because the bottom of the garage door clipped the top of the vehicle denting and scratching it(the vehicle was damaged, the garage door suprisingly was fine). the jeep was taken in to be repaired at an autobody shop, and i had to pay over 500 dollars. i then learned that there was a recall for that vehicle, the car has a tendency to slip into reverse suddenly. i called jeep grand cherokee right when i learned of the recall, i faxed them all the necessary information (this was january 2003) and they examined the vehicle. i have not heard anything from them as they will not pay for the damage. also, the vehicle did not get the recall part to fix the problem. i am very upset as we are very lucky that no one was behind the vehicle when it jumped into reverse. let me know if there is any help that you can give us in this matter. thanks again ,james emperor [email protected]. *ak

Cv joint/boot on front of 1998 jeep grand cherokee limited broke dropping the full time 4 wheel drive shaft. auto purchase included 100% warranty 1 year or 15,000 miles on internal powertrain. warranty co. say damage is not considered part of internal powertrain. two weeks after leaving the lot, i now have a 2-wheel drive. my husband & i ordered a brand new cvj/drive shaft and have been waiting for over 2 weeks for delivery, we have been given the run around. the dealer that we bought the part through says 118 of these are currently on order with the manufacturer and they are on b/o due to the demand. we've made a payment on a 4 x 4 automobile we rode for 2 weeks that is now a parked 2 wheel drive. *nlm

When i bough my vehicle 2 years ago the gas gauge needle would go to empty, the bell would ring, then go back to full a few times. dealer said since i bought the car used, and it wasn't a safety issue, they would not cover it in the 30 day warranty. now the needle is only correnct when it is full. also, all 4 tires seem to lose air quickly. brought it to the dealer twice. first time couldn't find a problem, second time they replaced the stems. now still have the problem. pretty much sick of wasting my time bringing it somewhere and they can't figure out the problem.*ak

My outside rear view mirror has turned a gold color and you can not see out of it at night safely. *ak

The gas gauge indicator only worked when the gas tank was full. *jb

The air bag light illuminated on the vehicle. the dealer stated it was due to a faulty module. *jb

Primary & secondary hood latch failure. *nlm

While driving on the highway vehicle locked up and started smoking. vehicle was taken to an independent mechanic who stated that problems were differential and transfer case. *ak

While traveling on the highway and without prior warning, the vehicle shut down and failed to restart. it was discovered the fuel tank had a fungus growing inside of the tank causing the fuel pump to clog up. *ak *ts *jb

The air bag light remained on therefore the consumer took the vehicle to the dealer. the vehicle was taken to the dealer on four different occasions for the light coming on. *nlm ph *jb

While driving, the factory installed sunroof and the piece which held the glass flew off the truck. all the windows including the sunroof were shut. *nlm ph *jb

Gas gauge malfunctions continuously. presumably fuel sending unit failed after about 2 years. gauge continuously bounces from "full" to "empty" with the warning beeper sounding each time it reaches the empty mark. gauge is completely unreliable and is of no value in determining how much gas actually remains. *nlm

I purchased a 1998 jeep grand cherokee in july 2002 with 30000 miles with an extended warranty. i have two problems to report. problem 1-- my jeep only has 44000 miles on it now and my brake rotors are warped. problem 2--this may sound funny but its true. the 1998 jeep grand i have has its spare tire inside compartment above fuel tank. this past winter i tried to remove my spare and found that due to condensation it was frozen to the compartment. although i did not need it at that time i thought that was strange. well it just so happens i had to use my spare tire on 5/16/03, when i removed the spare from the compartment there was about 1 gallon of water sitting around the spare. i have no leaks and would like to know if it is a design defect or what can i do to get rid of the condensation build up. *jb

The consumer received a recall notice on 5/9/2003. recall # 02v053000. on 5/7/2003 the vehicle unexpectedly moved backwards, dragged the consumer, and then hit a tree. *jb

The vehicle ran out of fuel three times, due to the fuel gauge reading incorrectly. dealer determined the fuel sending unit needed to be replaced. there was a recall regarding the issue, however the vehicle identification number was not included in the recall. *jb fuel gauge registers 1/8 to 1/4 fuel levelwhen tank is empty. have to refuel at 1/4 tank full or higher. *tt

The seat belts unlatched when the vehicle hit the slightest bump. *jb *tt *jb

Heard a noise coming from the rear of the car took it into the shop and was told that it was the rear differential, and i was also informed that my transmission was slipping in 1st & 2nd gear. i had the differential repaired and the transmission serviced. we got snow this year where you would need the 4 wheel drive, well being i never had the need to use the 4 wheel drive mode i was surprised to find out that mine didn't work. took it into the shop and was told that the transfer casing and transmission need to be replaced. so i took it to the dealer i bought the jeep from. i let them repair my transfer casing and was told because i didn't have the exact same tires on the vehicle that is what caused the transfer casing to fail. the tires were the same size on the front and rear just different brands. they told me that i didn't have a problem with the transmission. i then picked the jeep up and the roaring sound came back so i took it to the dealer to see what they thought the noise was i was told at that time that my front differential was bad and needed to be repaired and that the rear differential was also bad, but being i had that work done at a independent shop i had to take it back to them to fix the rear and then took the jeep back to the dealer to have them do the work on the front. i am in the process of taking the jeep back to the dealership because my jeep is now pulling to the right. i was able to drive my jeep for a week. i really have not had my jeep since january i really think that daimler chrysler knows there is a problem with the 1998 jeep grand cherokee and i hope that something will be done about. *jb

1. fuel injector failed causing the engine to misfire and operate on only 5 out of 6 cylinders. 2. in the same cylinder (#6) rod broke, causing engine to blow and need replacement at only 42,000 miles. 3. power steering pump almost fell off the vehicle. (most likely due to improper installation after engine rebuild). 4. brakes constantly squeak or make grinding noise when pressure is applied. when temperatures are below 50 degrees, a high pitched whinning noise is heard from underneath the vehicle. can only be heard when traveling under 45 mph - due to road noise masking the sound. (multiple dealers have not been able to determine what the problem is nor be able to fix it, so constantly whines). 5. fuel gauge fluctuates when 3/4 full (drops to empty and fuel light turns on, then returns to normal reading. will continue to do this until tank is 1/4 full). told this is a problem with the fuel sensor. 6. transmission is occasionally rough (jerky shifting between 1st and 2nd gears).*jb

There is a clunking sound when shifting from reverse to drive and from drive to reverse. the car lunges after the transmission shifts. i was told its normal for a car with 45000 miles!!!! *jb

I had my front brake rotors replaced at 67,220 miles - at that time the front brakes were shot, yet the rear brakes had 50% life remaining (appears to be undue pressure placed on front brakes. after only 5,000 miles, the vehicle pulsated while braking. so at 73,091 miles at had front brakes resurfaced, at which time the mechanic acknowledged that the brakes were already showing signs of over heating and were already warped. i had rear brakes done (even though they had sufficient life remaining) at the same time in case that contributed to the problem. i now have 16,000 miles on the front brakes (10,000 miles after first resurfacing), they again are pulsating strongly, and require undue pressure from my foot to make them work appropriately....especially on the highway. i consider this a serious safety hazard and as a result of the engineering and/or manufacturing of the brakes. *jb

The transmission did not shift and accelerate properly, the dealer could not duplicate the problem.*jb the abs light illuminated on the dashboard, after the vehicle was turned off, all the gauges illuminated, the parking brake was adjusted, and the battery was replaced.*ts *jb

The consumer placed the vehicle in the park position, as she stepped out of the vehicle, she noticed the engine was running. the vehicle rolled back in reverse until it hit a parked vehicle by a gas tank. prior to the accident, the vehicle had recall b02 performed, which was the floor shift. the consumer requested that daimler chrysler provide the consumer with a payment for the insurance estimate. scc

Brake rotors continually wrap. wraped at 10,000, 18,000 27,000, and now again at 38,000. chyrsler refuses to admit to a problem. front rotors replace by recall and also have wraped. service bulliten was also performed for this problem and still failures have occurred.

The transmission is leaking and has a high probability of failing in the next 30 days according to the repair facility. the front disc rotors were just replaced because of warping and shuddering while stopping while stopping at speed over 30 mph. ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768318

This particular vehicle has failure of fuel pump inside of fuel tank. also, there is about two or more sensors that failed in the system that provides a proper delivery of electric impulse to the spark plugs. *ak***** dims 11 ivoq entry posted after 12/12/02 cut-over to artemis****749795.

Vehicle makes a knocking noise. noise appears to be coming from area of front passenger tire area....my mechanic has replaced the shocks, control arm bushings and transmission mount strap and track bar bushings....this has not solved the problem. the jeep dealership in north charleston, sc has replaced the sway bar links and basically rebuilt the rear end....still knocking persists. jeep advises noise is normal...i disagree. jeep worked on this vehicle about 2 years ago...my mechanic in january of 2003. knocking only occurs over light bumps, roughness in road...or on dirt roads. knocking especially loud when turning a corner. would really appreciate any information on this. also, in mornings especially when cold outside when you put jeep into reverse a loud whining noise coming from rear. have had transmission fluid changed, but did not help.

The vehicles' rear end pinion gear is making a noise. the mechanic indicated that they were going bad and needed to be replaced or the entire rear end needs to be re built. please provide more details. ts

Fuel sending unit failed. as a result: the check engine light will not go off, therefore i can not pass emissions test in my state. i am also constantly running out of gas. the sending unit is necessary for correct gauge readings. this has happened at the worst time for me as a single mother suffering from job losses in the state of goergia. the estimates to repair the fuel system has averaged 700.00 dollars i am also filing a complaint about the transmission that slips too. the transmission will not go into 2nd or 3rd gear with out a lot of extra effort. there are times i have to take back roads and access roads just because i was nearly hit several times trying to access the express way. suv's are horrendous in gas mileage but a suv with a slipping transmission is burning even more gas! i am still trying to pay for the car and can not afford the repairs. i wish i would have bought an import. i have met quite a few jeep owners who have experienced the same problems.*jb

Consumer stated that the dealer is taking to long to perform the recall#02v053000 inadvertently vehicle movement. please provide the name, number, and address. ts

The gas gauge malfunctions. (often stops and drops to empty, causes low fuel light to signal-until the gauge returns to it's proper reading, this occurs when the tank is about three quarters full, and will read empty when the tank is full) scc

Brake lights come on even though brake pedal is not being depressed.

Broken exhaust manifold, allowing exhaust gases to exit exhaust system. allowing gases to enter passenger compartment possibly causing death from carbon monoxide poisoning. this is the second time that i had to replace this manifold. at a cost of $1127.00 each time.

While driving the hood will pop up causing lost of visibility. please provide any additional information. ph

Rear differential

Fuel gauge - vehicle runs out of fuel at 1/4 tank marker. ts

Consumer states that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. ts

Vehicle jumped out of park into reverse with engine running, struck another car and bent left front door, check shifter linkage ok

While the vehicle was being repaired for other issues, it was discovered the rear brake pads and emergency brake pads had crumbled into pieces when they were removed. ts *jb

Intermittently the vehicle would vibrate while applying the brakes. the brake pedal would go to the floor and cause an extended stopping distance. dealer is aware of the problem. mr there is an exhaust type of noise emitting from the vehicle. *jg

While driving the vehicle there are loud clicking noises coming from the column. however, there are technical service bullitens on this issue. please provide any further information. ts

No summary

While driving consumer made a right turn and the steering wheel locked up, which cause lost of control and resulted in vehicle running off the road. please provide more details. ts

Customer states that vehicle jumped out of park into reverse with engine running, struck another car and bent left front door

The transmission gear shift knob will shift from drive to neutral. causing power failure and the vehicle will shut down. dealer notified. ts

Re: 00v136000 you implemented a recall that included 1998 jeep grand cherokees in certain states. my question is why was delaware not included in this recall since you have practically every state surrounding delaware included? (ie. maryland, new jersey, pa & ny.

Rotor repaired free, charged for pads

While driving air bag warning light came on console. driver immediately took vehicle to dealership while being out. she was told that air bag module had failed completely which made air bags inoperative. please describe details. *ak

Consumer states that when vehicle was in park the parking brake disengages causing an accident. dealer notified. mr

Vehicle was in idle when it started to move backward. *mr consumer added vehicle was in the park position, but was dragged 40 feet while attempting to stop the vehicle. *tt *jb

Dealer island jeep's in lindenhurst, ny. phone 631/957-0099. unable to honor manufacturer's recall. states that there are no parts available. *ak recall no. 02v053. *scc

Consumer states the drainage for the air conditioning is getting clogged and flowing into the vehicle's back seat causing flooding. vehicle repaired by dlr in 06/01, but problem reoccurred in 07/01. in 12/01 the evaporator was replaced and a screen was inserted into the drain vent area. repair was only temporary as leaking reocurred 09/20/02. nlm

While taveling on highway applied brakes and vehicle took off with excessive speed into traffic. dealership was aware of problem.*ak

While parking vehicle and shifting into drivevehicle jumps into reverse and running back. dealer has been notified.*ak

Nhtsa recall 00 v 136 000/manufacturer's recall 879 concerning front brake rotors. excessive wear of front brake rotors and pads. rotors are showing sign of heat cracks. dealer notified. feel free to provide any further information.*ak

While driving at highway speeds consumer noticed smoke coming from front end of vehicle, next a puff of smoke let out, and engine died. consumer felt lucky there was no accident, and did not feel unsafe driving this vehicle. please provide any further information.*ak

Consumer states of having problems with the transmission. dealer was contacted. mr

Received recall #02v053000. contacted dealership, and informed consumer no partsvailable. contacted manufacturer, and informed consumer no recall issued to consumer. was also informed parts not manufactered. had an accident because of no parts to correct problem.*ak

Premature loss of front and rear differential bearings. *ak

Consumer heard a pop sound while driving and noticed a crack on inside of passenger front windshield. dealer and manufacturer hav enot been notified at this time. feel free to provide any further information.*ak

While driving, heard constant noise. took vehicle to dealer for service who stated that exhaust manifold needed to be replaced.*ak the exhaust manifold cracks gradually and is noticeable when the vehicle is cold. any air leak in the firewall allows exhaust fumes to enter the vehicle. *yh

At 65mph and without warning, the power steering had gone out. consumer could hear noise coming from the engine. cause unknown. dealer notified. consumer stated that the failure occured about 70 miles from his home. the vehicle stayed at the failure location until it was fixed. the power steering and pump was replaced at a nj garage, for 7 days, while waiting on parts. (invoice is affixed to this form)*ak *scc

While vehicle was in idle it went into reverse and ran into a street sign. contacted dealer. *ak

At 62 mph, engine began to sputter, then vehicle stalled. mechanic determined that fuel sending unit needed to be replaced.*ak *slc

When stepping on brakes, they pulsate. consumer feels rotors are bad. please provide any further information.*ak

Vehicle was in park when it suddenly went into reverse and hit a beam in garage. then, took off forward, hitting a wall. please provide any further information*ak.

After shifting gear into park and turning off ignition key vehicle would suddenly start to accelerate. dealer contacted. feel free to provide any further information.*ak

Fuel sender unit is not registing the proper amount of fuel in fuel tank. dealer contacted. feel free to provide any further information.*ak

Courtesy lights would intermittently flash on/off while driving. dealer contacted. feel free to provide any further information.*ak

While driving and upon parking vehicle on its own rolled backward, causing an accident. there were no injuries. contacted dealer. problem has yet to be resolved. consumer has recieved notice from manufacture regarding recall 02 v 053 000. please provide any further information.*ak

Nhtsa recall 02 v 053 00/recall b02 concerning inadvertent vehicle movement: vehicle inadvertently jumped out of gear while parked and idling with two children in vehicle. vehicle continued through two fences, and hit a parked car and a house. manufacturer notified. feel free to provide any further information.*ak

After putting vehicle in park vehicle took off/ moved forward,causing an accident, and resulting in major injuries.*ak

Consumer states that when turning on the air conditioner, there was hot air blowing out of the fent. took to dealer and they put on a new evaporater coil. consumer states this corrected the problem. please provide any further information.*jb

Vehicle cannot read the gas level correctly and there is a cross flow problem with the vehicle. contacted dealer. *ak. consumer stated the fuel tank mounted fuel level sending unit accuracy degraded over time, indicating that there is more fuel in reserve than there actually is.*jb

Seat belts in vehicle will come undone with a small bump. consumer hit seat belt with her elbow, and the seat belt came undone. contacted dealer, and dealer was not willing to do anything.*ak *jb

When placing vehicle in park and without warning vehicle jumped out of gear into reverse, resulting in rollover. *ak

Upon parking vehicle gear slipped into reverse, causing an accident. contacted chrysler several times with no response. please provide any further information.*ak

When putting vehicle in park, gear jumped to reverse, causing pedestrian shoulder injury. *ak the consumer had concussion due to blow to head by the vehicle's door when the vehicle went in reverse. the vehicle was damaged too. *yh

While driving the vehicle steering shaft broke and disengaged causing injury to the driver. nlm the consumer states that the steering shaft broke due to faulty design by the manufacturer. the consumer is seeking reimbursement for injuries due to the steering shaft snapping. *yh

Driver's side and passenger's side seatbelts will not retract, and will not hold.*ak

Engine check light stays illuminated while driving. dealer has reset vehicle twice and light has illuminated again. *ak consumer adds that failure codes were transmission 3rd gear and fuel sending unit. *tt

Engine was running, emergency brake not applied, vehicle went backward on it's own into the garage. no injuries, damage to vehicle was $2121.00 *jb. *yh

Vehicle was parked with engine running, emergency brake not applied. it went into reverse on its own, and hit a building. damage unknown at this time. no injuries.*ak

While driving and upon putting vehicle into park it automatically went into reverse on its own. please provide any further information.*ak

After leaving vehicle in idle, vehicle started to roll back and ran into another vehicle. contacted dealer who was not willing to do anything.*ak *jb

When putting on brakes vehicle shakes. took to dealer, and they replaced pads and rotors. please provide any further information.*ak

Pe 01 021/roll away in park: while parked and idling in driveway vehicle inadvertently jumped out of gear, rolled into reverse, and hit consumer, then struck a tree before stopping, consumer sustained minor injuries. *ak prior to the incident, for two days the rpm was at 3000 on the highway, the engine sounded like it never shifted into the final gear for cruising. *yd

While driving gas gauge immediately goes to empty. please provide any further information.*ak

Vehicle jumped out of park, rolling into trees, claim 18-0245-300. *slc

Vehicle was running and in park, it popped out of gear into reverse and rolled backwards, claim 06-5415-479. *slc

Vehicle was in park and it rolled backwards hitting gas pumps, vehicle was still in park when witnesses looked at vehicle after impact, claim 14-1122-391. *slc

Vehicle was in park, jumped into reverse and hit another vehicle, claim 38-1592-200. *slc

Vehicle was in park and rolled into a pole, claim 40-2058-894. *slc

Vehicle was in park when it began to go into reverse, consumer attempted to get in and stop it, however the vehicles door knocked her to the ground, vehicle then hit stone wall, claim 52-2119-321. *slc

Consumer pulled vehicle up and put it in park, vehicle kept rolling and did not stop until hitting two parked vehicles, claim 22-p397-428. *slc

Consumer states this is the second time vehicle has jumped out of park and into reverse, claim 22-p402-189. *slc

Vehicle jumped out of park and into reverse, claim 37-3158-660. *slc

Consumer states instead of vehicle going into park it went into reverse, claim 32-v328-437. *slc

Consumer states vehicle was in park when she exited, vehicle jumped out of gear and rolled into neighbors tree, when consumer got back in vehicle she noticed the vehicle was still in the park position, claim 13-9784-237. *slc

Vehicle was in park, it jumped out of gear and was dragging consumer, claim 43-r626-676. *slc

Consumer stopped at mailbox and put vehicle in park, exited vehicle and it jumped out of park and rolled into another vehicle, claim 35-w691-557. *slc

Vehicle jumped out of park, rolling into trees, claim 18-0245-300. *slc

Vehicle was running and in park, it popped out of gear into reverse and rolled backwards, claim 06-5415-479. *slc

Vehicle was in park and it rolled backwards hitting gas pumps, vehicle was still in park when witnesses looked at vehicle after impact, claim 14-1122-391. *slc

Consumer backed up and hit another car. he got out to see damage and his vehicle backed up and hit him, pinning him between the vehicles. *db 25-5434-137

Consumer indicates gear was between park and reverse. he got out of car and then car started moving in reverse. *db 32-v006-620

Gearjump *db 33-0039-626

Vehicle jumped out of gear.*db 14-1300-801

Consumer backed up and hit another car. he got out to see damage and his vehicle backed up and hit him, pinning him between the vehicles. *db 25-5434-137

Consumer indicates gear was between park and reverse. he got out of car and then car started moving in reverse. *db 32-v006-620

Gearjump *db 33-0039-626

Vehicle jumped out of gear.*db 14-1300-801

Vehicle rolled backwards into a gas pump while it was running and placed in park. 15-5426-570

Vehicle jumped forward while it is in park.52-2199-513

Vehicle was in park and the owner got out of the car, the vehicle started rolling backwards and crashed into another car. 25-5182-245

Brakes squeaking and vehicle popping out of gear a lot. 59-v830-680

Parked vehicle had rolled into lake, it was completely submerged and had to be towed out. 13-7399-223

Gear jumped. 13-7396-955

Rolled back while vehicle was put in park.46-0437-805

Owner put vehicle in park, left it running in her driveway, when she heard it moving and it was rolling down the driveway. 13-7348-771

After parked vehicle found that rolled away hitting bank. 14-1036-355

Consumer parked vehicle and left it running. vehicle came out of park and backed into a diesel tank. 13-9488-842

While driving vehicle door latch broke from metal attachment. driver held on to door until arriving at dealership. *ak

While vehicle was parked in parking lot put vehicle in park and vehicle rolled backwards. consumer ran to try to stop vehicle ,it dragged consumer a distance before consumer could finally stop vehicle. have not contacted dealer.*ak

Vehicle rolled backwards into a gas pump while it was running and placed in park. 15-5426-570

Vehicle jumped forward while it is in park.52-2199-513

Vehicle was in park and the owner got out of the car, the vehicle started rolling backwards and crashed into another car. 25-5182-245

Brakes squeaking and vehicle popping out of gear a lot. 59-v830-680

Brakes squeaking and vehicle popping out of gear a lot. 59-v830-680

Parked vehicle had rolled into lake, it was completely submerged and had to be towed out. 13-7399-223

Gear jumped. 13-7396-955

Rolled back while vehicle was put in park.46-0437-805

Owner put vehicle in park, left it running in her driveway, when she heard it moving and it was rolling down the driveway. 13-7348-771

After parked vehicle found that rolled away hitting bank. 14-1036-355

Consumer parked vehicle and left it running. vehicle came out of park and backed into a diesel tank. 13-9488-842

Consumer stated vehicle was started but was in park when it rolled backwards down a hill.43-r202-294

Vehicle was placed in parkd in the driveway, while the consumer went to go open the garage,the vehicle then started rolling backwards and broke thru the fence and backed into a tree. 53-c363-458

For the second time this month vehicle has rolled into another vehicle while parked with no keys. 31-3069-885

Gear jumped out caused the vehicle lunged into a dumpser, the door got caught on it and alot of damage was done to the door. 33-0292-410

Vehicle popped out of gear and hit another vehicle. 44-3103-960

While engine was running, gear jumped from park to reverse. 01-6045-177

The vehicle had been placed in park in garage, rolled backwards across the street and was stopped by neighbors wood fence. 31-3012-484

Gear jumped from park to reverse and caused injury to consumer. 06-5117-750

While traveling at 55 mph consumer t-boned another vehicle, and neither front or back seat belts worked. none of the seat belts tightened up. please provide more information.*ak

While traveling at 55 mph consumer ran into another vehicle crushing whole bumper in. none of air bags deployed. contacted dealer.*ak

A leak was in the fuel line, gas fumes were coming inside of vehicle, contacted dealer, and consumer was informed thaat the fuel line needed to be replaced. *ak consumer stated that the transmission is slamming hard when engaging in reverse, also the dash and radio lights flicker on and off at times. *yd

Vehicle was placed in parkd in the driveway, while the consumer went to go open the garage,the vehicle then started rolling backwards and broke thru the fence and backed into a tree. 53-c363-458

Truck lumped out of park into reverse and hit two other vehicles in the parking lot. consumer tried to stop the truck and could not. she ended up injuring her shoulder. 17-9111-256

Consumer put vehicle in park and walked away, vehicle vehicle jumped into reverse causing damage to left door/fender area. 23-1150-196

For the second time this month vehicle has rolled into another vehicle while parked with no keys. 31-3069-885

Gear jumped out caused the vehicle lunged into a dumpser, the door got caught on it and alot of damage was done to the door. 33-0292-410

Vehicle popped out of gear and hit another vehicle. 44-3103-960

While engine was running, gear jumped from park to reverse. 01-6045-177

The vehicle had been placed in park in garage, rolled backwards across the street and was stopped by neighbors wood fence. 31-3012-484

Gear jumped from park to reverse and caused injury to consumer. 06-5117-750

Placed vehicle in park to go into house upon returning vehicle had appeared to have slipped out of gear cross street hitting neighbor vehicle. 43-r200-494

Vehicle jumped out of park and rolled backward. 13-9729-709

Vehicle was in park, jumped into reverse and rolled into mississippi river. 42-1141-978

Consumer had her car in park, car jumped out of gear and went across parking lot. 30-v161-008

Parked vehicle and it appears to have slipped into reverse while the consumer was not in the vehicle. the vehicle backed out across the street and collided with a parked unoccupied vehicle

Vehicle rolled out of gear. 04-1271-656

Consumper placed the vehicle in park and was standing in the dfoorway when the vehicle jumped out of gear and caused her to fall. the vehicle rolled over her leg and hit a forklift. once it hit the forklift it jumped into drive and proceeded forward striking a building in front of it. 59-v629-159

The gear jumped from park to reverse and car rolled down driveway into tree. 11-3665-771

After putting vehicle in park and getting out, the gear jumped into reverse and rolled into a neighbors mailbox and house. 59-v053-776

Gear slipped out of park, rolled down the parking lot and into the road hitting two vehiclws which were traveling. 43-r229-872

Vehicle was in park, jumped into reverse and hit another vehicle, claim 38-1592-200. *slc

Vehicle was in park and rolled into a pole, claim 40-2058-894. *slc

Consumer pulled vehicle up and put it in park, vehicle kept rolling and did not stop until hitting two parked vehicles, claim 22-p397-428. *slc

Vehicle was in park when it began to go into reverse, consumer attempted to get in and stop it, however the vehicles door knocked her to the ground, vehicle then hit stone wall, claim 52-2119-321. *slc

Placed vehicle in park to go into house upon returning vehicle had appeared to have slipped out of gear cross street hitting neighbor vehicle. 43-r200-494

Vehicle jumped out of park and rolled backward. 13-9729-709

Vehicle was in park, jumped into reverse and rolled into mississippi river. 42-1141-978

Consumer had her car in park, car jumped out of gear and went across parking lot. 30-v161-008

Parked vehicle and it appears to have slipped into reverse while the consumer was not in the vehicle. the vehicle backed out across the street and collided with a parked unoccupied vehicle

Vehicle rolled out of gear. 04-1271-656

Consumper placed the vehicle in park and was standing in the dfoorway when the vehicle jumped out of gear and caused her to fall. the vehicle rolled over her leg and hit a forklift. once it hit the forklift it jumped into drive and proceeded forward striking a building in front of it. 59-v629-159

The gear jumped from park to reverse and car rolled down driveway into tree. 11-3665-771

After putting vehicle in park and getting out, the gear jumped into reverse and rolled into a neighbors mailbox and house. 59-v053-776

Gear slipped out of park, rolled down the parking lot and into the road hitting two vehiclws which were traveling. 43-r229-872

Consumer states this is the second time vehicle has jumped out of park and into reverse, claim 22-p402-189. *slc

Vehicle jumped out of park and into reverse, claim 37-3158-660. *slc

Consumer states instead of vehicle going into park it went into reverse, claim 32-v328-437. *slc

Consumer states vehicle was in park when she exited, vehicle jumped out of gear and rolled into neighbors tree, when consumer got back in vehicle she noticed the vehicle was still in the park position, claim 13-9784-237. *slc

Vehicle was in park, it jumped out of gear and was dragging consumer, claim 43-r626-676. *slc

Consumer stopped at mailbox and put vehicle in park, exited vehicle and it jumped out of park and rolled into another vehicle, claim 35-w691-557. *slc

Vehicle was put into park, however remained in reverse, causing damage to vehicle, claim number 05-4271-788. *slc

While driving gears automatically shifted. took vehicle to dealer. please provide any further information.*ak

Consumer stated while vehicle was parked, it jumped into reverse, resulting in a collision. *ak *slc

Ea 01 017/roll away in park: while parked and idling on a slight incline driveway vehicle jumped out of gear and rolled into reverse, resulting in a collision, dealer/manufacturer contacted. *ak *slc

Consumer put vehicle in park and walked away, vehicle vehicle jumped into reverse causing damage to left door/fender area. 23-1150-196

Truck lumped out of park into reverse and hit two other vehicles in the parking lot. consumer tried to stop the truck and could not. she ended up injuring her shoulder. 17-9111-256

Tl* the contact owns a 1998 jeep grand cherokee. while driving approximately 35 mph, the vehicle stalled without warning. the vehicle failed to restart and was towed to an independent mechanic where the ignition coils were replaced. the failure recurred the same day the vehicle was serviced. the vehicle was in the process of being towed back to the mechanic for the second time. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

1998 jeep grand cherokee. consumer writes in regards to not receiving issued recall notices of vehicle potential fire danger. *smd

In 2007 had what is known as the jeep death wobble. i had know idea what this was until i let the jeep set for 4 years and then had the steering box and steering stabilizer replaced. everything was fine for a while until i hit a small bump in the road in 2012 driving down i-40. i was coming around a curve and the jeep began to shake out of control. i was doing the speed limit which is 70. had to slam on brakes and pull over for this to stop. took it back to the shop and was basically told all jeeps do this and nothing could be done. this is so dangerous and there needs to be a recall to fix the problem. from what i've read online it can be fixed, but why should jeep owners have to foot the bill to be safe on the road???? *tt

Consumer stated vehicle was started but was in park when it rolled backwards down a hill.43-r202-294

After putting vehicle in park vehicle started rolling backwards. please provide further information. *ak

Vehicle was parked with engine running, park brake was not engaged, when it suddenly went backward about 15 ft down a slight incline, hitting a tree and tipped on its side. consumer was able to turn off engine. *ak consumer sprained thumb, consumer noticed back up light lights were on as it was laying on its side. *tt

Consumer had parked vehicle with engine running and shift in park. then, stepped out of vehicle, and noticed that it started rolling backward on a flat road. then, vehicle stopped at the curve. consumer noticed that shift had moved from park to drive without a prior warning. please provide more information.*ak

Pe 1 021: roll away in park: while parked and idling in parking lot vehicle jumped out of gear, and inadvertently rolled away in reverse hitting a parked vehicle. dealer was notified. feel free to provide any further information concerning this matter. *ak

Vehicle was in park and jumped into reverse, hitting a pole, contacted dealer, and chrysler sent out a representative to test vehicle in a special investigation, and stated nothing was wrong. *ak

Power brake booster failed while driving and caused brake pedal to slowly go to floor. vehicle taken to an independent repair shop. manufacturer was notified, and informed consumer that it was not cover under a recall. feel free to provide any further information.*ak

Fuel guage indicator misreads amount of fuel in vehicle. dealer has been notified. please provide additional information. *ak

Seatbelt button has to have a lot of pressure applied in order for seatbelts to release. please provide any furhter information.*ak

Experienced vibration in front of vehicle. consumer applied brakes, and there was pulsation. dealership was notified. dealer indicated that four rotors needed to be replaced. rotors have been replaced twice before at 13000 miles. *ak

While in park vehicle started to back out in reverse and hit a garage of a house, resulting in 1 fatality.*ak

While slowly backing up with trailer attached vehicle suddenly accelerated. trailer jack knifed and crashed into metal building. consumer had brakes applied. then, shifted to drive. vehicle accelerated to 35-40 mph ,and headed towards a lake. consumer shut off engine to stop vehicle. damage to vehicle was $ 5000.00, damage to building unknown. no injuries. *ak *slc

While vehicle was idling in the park gear, it started rolling in reverse. consumer was knocked down, and the vehicle rolled over her legs when she attempted to open door and stop movement. vehicle moved at an unknown distance, and struck a mailbox before being stopped by a neighbor. dealer has not examined vehicle for this problem. please provide any additional information / documentation.*ak

Vehicle was parked engine running, emergency brake not applied, and vehicle suddenly went backward, consumer tried to jump into vehicle to stop it, but was hit by the door, vehicle hit a cement curb, then hit a tree. consumer suffered minor injuries. damage to vehicle unknown. *ak *jg

Vehicle jumped from park to reverse while engine was running. damages were estimated at three thousand dollars. consumer was not parked on an incline. dealer has been contacted. please provide further details. *ak

While in a parked position vehicle jumped out of gear. consumer no longer owns vehicle. but dealer was made aware of problem at time of incident. consumer is employed by jeep. please provide further details.*ak

Vehicle was having problems with brakes. took vehicle to dealer and was informed vehicle was on recall #00v136000 for rotors. they were repaired along with other parts of brakes. owner was charged for repairs to brake rotors and other parts. this was a leased vehicle.*ak

While driving and when going around a left hand curve vehicle jumps from drive to neutral. contacted dealer. please add vin. *ak

Pe 01 021/rolled away in park: while pulling out of a parking lot, gear shift inadvertently jumped out of gear into reverse and caused vehicle to run into a wall. dealer manufacturer were not notified at this time. feel free to provide any further details on this matter.*ak

While idling in park vehicle jumped into reverse and started rolling backwards. consumer attempted to stop vehicle, but was knocked to the ground. vehicle rolled across a street and into a neighbors fence. dealership did not examine vehicle. *ak *slc

Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. door was opened, consumer was able to jump in and shut off engine. consumer suffered slight injuries. no damage to vehicle.*ak *slc

Vehicle was parked in driveway, engine shut off, and emergency brake was not applied. vehicle in front backed up and lightly bumped into consumer's vehicle, causing it to roll backward into a creek. damage to vehicle was $ 8000.00. *ak

While vehicle was idling in park it had rolled across the street into neighbor's vehicle. manufacturer examined vehicle and determined that there was nothing wrong with vehicle. *ak *slc the vehicle went in reverse on its own from where it was stopped with the engine running and struck another vehicle. *yh

There is a vibration in brakes when stopping. steering wheel will also vibrate when using brakes. contacted dealer, and dealer stated needed rotors replaced. the front brakes have been replaced two times and dealer will not replace the rear brakes. *slc

When putting vehicle in park it would slip out of gear . also, can't start vehicle unless it is in neutral or pushed back into park.*ak

Engine check light comes on dashboard, and when she puts it in gear it makes a clunking noise.*ak

Consumer placed the vehicle in park and went out of vehicle to drop some mail, driver's side door was opened. after she got out of vehicle it then jumped out of gear and into reverse, causing door to fall off. dealer did not find defect for transmission. *ak *jb

While vehicle was in park with engine idling, it jumped into reverse, resulting in minor injuries to driver.*ak *slc

Vehicle jumped from park into reverse, causing damage to vehicle. consumer sustained arm/ legs/ ribs, and shoulder injuries. dealer was not contacted. consumer no longer owns vehicle. please provide further details.*ak

While taking out a stroller and putting it on side, parking pawl jumped from park to reverse, making vehicle to crash into a tree. consumer had contacted manufacturer, and they said they will send a technician to dealer area to inspect vehicle. *ak the gear shift would stick due to a design flaw. *yh

Vehicle was in park while engine was still running. within minutes vehicle started to roll backwards. vehicle came to a stop when it hit house. *ak

Consumer stopped at a gas station, got out and left the vehicle running. consumer was told the vehicle was moving backwards, and by the time the consumer got in, vehicle had already hit another vehicle. both vehicles were damaged. a week before, consumer took the vehicle to dealer because of hearing a grinding sound when in reverse. dealer at that time replaced the valve system. *ak the shifter cable was loose right after the valve work had been completed. *slc

While vehicle was idling in park it started rolling backwards, knocking consumer down and dragging her into a neighbor's yard. vehicle impacted a mail box, and stopped when it struck a house. consumer suffered head lacerations, scars on her forehead, and a broken left arm that required surgery. plate and 9 screws installed during operation. also, there was a back injury, and she was confined to bed for 6 weeks. manufacturer examined vehicle and could not determine a reason for problem. please provide any additional information/attachments. *ak

Vehicle switched from park to reverse, causing the vehicle to roll backwards, and hitting a building. please provide further details.*ak

Consumer backed into parking space, placed vehicle in park and go out of vehicle. vehicle then rolled on its own into a tree. driver's side door was opened ,and entire driver's side was damaged.*ak

While trying to get out of a parking space ,put vehicle in drive, but vehicle stayed in reverse. consumer could not get vehicle to go in drive. also, had to turn vehicle off, and restart it to get into drive. contacted dealer. *ak *slc

Vehicle was parked with engine running, emergency brake not engaged, when it suddenly went backward. driver door was open, door was bent back by concrete pillar. consumer ran after vehicle, jumped in and shut off engine. damage was $ 2500.00 to $ 3000.00.*ak *slc

Pe 01 021/roll away in park: while parked and idling vehicle inadvertently commenced to rollaway in reverse. hit a mailbox and and a parked vehicle. dealer was notified. feel free to provide any further information.*ak

Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward, came to stop when it hit another vehicle. damage to vehicle was $1100.00. *ak

Vehicle was parked in driveway with engine running, emergency brake not engaged, and vehicle suddenly went backward, across road into wooded area. stopped when it hit a tree. damage unknown at this time. no injuries.*ak vehicle sustained $1810.72 in damages. *slc

Consumer placed vehicle in park in driveway. she stepped out and was behind the vehicle. vehicle jumped out of gear and rolled forward down driveway. consumer then jumped into vehicle attempting to stop it, but was only able to steer it away from traffic and children. but, it went into a tree which caused severe damage to vehicle.*ak *yh

When shifting from park to reverse gear jumps back into park. t dealer has been notified. *ak

Consumer's vehicle was in park and idling. consumer exited vehicle and it started moving backwards towards her. consumer was knocked down, and was unable to stop vehicle before it crashed into another car across the street. please provide any additional information/attachments.*ak

Vehicle was parked with engine running, emergency brake not applied, vehicle suddenly went backwards. open driver's door was torn off by garage door, consumer ran after vehicle, jumped in, and turned off engine. she sliced her wrist. consumer no longer owns this vehicle.*ak

Pe-01-021; monmouth police officer placed vehicle in park position,exited vehicle after a few seconds, and vehicle jumped out of gear, causing vehicle to roll backwards, and resulting in vehicle striking another vehicle. please provide any further details.*ak

Pe 01 021: while parked and idling vehicle jumped out of gear into reverse, and hit a parked car and injure the consumer. *ak

Vehicle was in park with engine running, emergency brake not used, when it suddenly went backwards about 150 feet through a fence, consumer was able to get in, and shut off engine. *ak

When driving at 15 mph and without any prior warning power steering assembly and pulley came completely out of vehicle. consumer told manufacturer that he never heard of that problem. please provide any further details.*ak

Vehicle jumped from park to reverse, causing driver injuries. one thousand dollars damage was done to car from hitting neighbor's house. dealer was not contacted. consumer no longer owns vehicle. please provide further details.*ak

Lever will shift from drive one to drive two. dealer is inspecting vehicle at owner's expense. please provide additional information.*ak

While parked with engine idling, vehicle jumped from park to reverse, resulting in a collision. dealer has inspected and repaired vehicle. *ak consumer had attempted to stop vehicle, but was unable to. brake/rotor problem. *slc

Pulled head first into parking space and walked 15 yards away. then, went into reverse, and rammed into side of a brick building, wiping out glass door. rear bummper/tailgate and frame were damaged. consumer will contact manufacturer. *ak *slc

When putting vehicle into park it will jump out. contacted dealer. please add vin #.*ak

Vehicle was parked at curve, consumer turned engine on, and vehicle was still in park. vehicle took off backwards, then dashed forward. vehicle hit a tree ,and almost a pedestrian. consumers leg was injured.dealer was contacted. please provide any further information.*ak upon impacting the tree both the driver and passenger air bags deployed, the driver's side air bag exploded from the force of the driver's impact, the driver sustained serious right hip and right femur fractures. nlm

While idling in park vehicle jumped into reverse, causing a collision which resulted in injury to owner. dealer has been notified. *ak *slc

While vehicle was in park and idling vehicle rolled backwards, approximately 65 yards before consumer was able to jump into vehicle to apply the brakes. consumer ruptured a disk in her neck when she jumped into vehicle. manufacturer has examined vehicle ,and could not determine a cause for the problem. please provide any additional information/attachments.*ak

Vehicle jumped from park into reverse, causing vehicle to hit a tree. dealer has yet to be contacted. please provide further details.*ak the consumer was hit by the door while attempting to get in the car while it was still in motion injuring legs and hands, the dealer was contacted but dismissed the accident as operator error. nlm

Transmission makes loud noises and will not shift into second and third gear. dealer had been contacted to remedy problem, but was unable. please provide further details.*ak

Vehicle jumped out of park into reverse, hitting another car and damaging consumers rear driver side door. *ak

After putting vehicle in park mode to open fence while vehilce was still running consumer noticed that vehicle slipped out of park mode, rolling backwards and running into a fence. *ak

While vehicle was in park, consumer was unloading news papers. consumer proceeded to walk away and heard a noise. then, turned around and vehicle was rolling backwards. consumer states that vehicle was in park and popped out of park. consumer took vehicle to dealer, and dealer said there was no problem with gears. also, dealer could not duplicate problem. consumer feel this is related to investigation in todays newspapers on jeep cherokees coming out of gear. please provide any further information.*ak

While vehicle was in idle and park, vehicle rolled backwards side swiping a tree and impacting a neighbors house. dealership examined the vehicle and repaired the problem. *ak

Transmission jumped into reverse from park when brakes were applied. vehicle traveled approximately 20 feet before consumer was able to stop vehicle. dealership has not examined vehicle. please provide any additional information/attachments.*ak

Pe 01 021/ inadvertent rollaway: on three occasions vehicle had jumped out of park into reverse while parked, first, it backed up on a concrete curb. secondly, driver was still in vehicle, and thirdly backed into another vehicle and hit a fence. dealer was notified, and was unwilling to assist in this matter. *ak consumer will not drive vehicle because of the faulty interlock system, chrysler will not assist consumer. *slc

Pe01021, vehicle was in park position with engine running when it popped out of gear and went into reverse on its own, causing vehicle to roll. consumer jumped in, and put foot on brakes to stop vehicle. consumer noticed vehicle was still in park positon.*ak *slc

Vehicle jumped from park into reverse while consumer was in a store, causing vehicle to roll across the parking lot uncontrolled. *ak the vehicle was on a level surface and motor was running. *yh

Transmission would slip out of gear and rpms would rise. this would cause vehicle to jerk forward while driving. problem only happens when gears are between 2nd & 3rd, and traveling between 25 and 45mph.*ak

Vehicle jumped from park to reverse. consumer was not parked on a incline. dealer has been contacted. please provide further details.*ak

While idling in park, the vehicle jumped into reverse resulting in a collision. please provide additional information.

Vehicle was parked. consumer was behind vehicle checking on garage door closure when vehicle started moving backwards. consumer was nearly ran over before getting out of way. vehicle's rear end hit a tree in the back yard. owner felt jerking, and revving was part of problem with vehicle going into reverse. took vehicle to dealership to check. was informed nothing wrong after placing on diagnostic machine.*ak *slc

After placing vehicle in park, consumer got out and vehicle began to move backwards, and hit a house. vehicle was parked on flat ground.*ak *slc

Vehicle jumped from park to reverse causing driver's side door to be knocked off the hinges. it continued moving and hit a parked vehicle. finally it stopped when it hit the wall. repairs totaled three thousand dollars. dealer has been contacted.*ak consumer suffered injuries.*jb

Pe01-021, vehicle was idling in park when it shifted out of park into reverse on its own with 4 month child in vehicle, and it rolled backwards, hitting a stone wall.*ak

Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. driver side door was open. consumer was able to jump in, and shut off engine. no accident, no injuries.*ak *jb

While driving steering wheel locked up. dealer has been notified. please provide further information.*ak

Vehicle when in park will put itself into reverse and accelerate .*ak

After parking vehicle inside garage while still running consumer got out of vehicle, and was standing on the side. without any indication, vehicle traveled backward, pulling consumer out of garage, and bending driver's side door while traveling down driveway. please provide further informaton.*ak

While still running put vehicle in park to get out for a few minutes, and consumer noticed a clicking noise. soon after vehicle was traveling backwards in parking lot, running into another vehicle . please provide further information.*ak

While putting vehicle into park to get out for a few minutes engine was running. consumer soon noticed vehicle traveling backwards in parking lot, running into another vehicle. please provide further information.*ak

Consumer stepped out of vehicle while it was parked and still running, without any indication the vehicle went into reverse, knocking consumer down and bent the drivers side door and left side frame. *slc

Consumer put vehicle in park opened the door to get out, and vehicle started to roll backwards. consumer will add more detailed information to the form.*ak

Vehicle was left running while in park, consumer got out to go to a mail box, and vehicle jumped into reverse backwards, down a hill, and ran over consumer's leg. consumer has yet to contact dealer.*ak

Vehicle was parked in driveway in park with engine running, and emergency brake not applied, and vehicle suddenly surged forward, consumer's foot on brake, vehicle was stopped by garage door.*ak *slc

Brake rotors were rusting. dealership has examined vehicle and informed consumer that this vehicle was not affected by recall 00v136000. please provide any additional information / attachments.

During routine inspection rear rotors and pads were found to be corroded and had to be replaced.*ak there was a recall on the front rotor and disc and the consumer is concerned that the rear brakes should also be recalled. nlm

While idling in park vehicle jumped into reverse, resulting in a collision. please provide additional information.*ak

Vehicle was parked with engine running, emergency brake not applied, vehicle suddenly went backward. consumer was able to stop vehicle. no injuries.*ak *jb

Vehicle was in park and still running when it jumped out of park into reverse, and went backwards into a building. vehicle slammed into building so hard that it jumped into drive and hit another building before coming to a stop. consumer has contacted dealer.*ak *slc

Consumer has been trying to contact dealer since june of 2000 for a recall letter that was received on vehicle. *ak consumer does not specifically state which recall, however there is only 1 in the recall database from a year ago and that is dealing with the rotor:disc hub, a dealer 30 miles away resolved recall issue. *slc

Fuel gauge does not read correct level of fuel actually present in vehicle. consumer has contacted dealer, and dealer, refused to provide any assistance. *ak

While traveling and when depressing brake pedal it traveled to floorboard, causing extended stopping distance. consumer pumped brake pedal still to floorboard. then, consumer pulled vehicle over, and noticed brake pads off shoes. please provide further information.

Gas guage indicates more fuel than in tank. when tank shows a 1/4 tank it actually is on empty. dealer is finding problem to correct. consumer will add more information. *ak fuel level sending unit failed causing vehicle to run out of gas and consumer to be stranded on the side of the road. *slc

At first vehicle would not start, no prior warning. towed to dealer who found wiring harness had started to melt. *ak consumer spoke with a mechanic that states the wiring harness has been rerouted, the harness in consumer's vehicle runs along the lower radiator support, now the main wiring harness runs inside the engine compartment. *slc

While traveling at approximately 65 mph vehicle stalled without warning. digital calibration that showed amount of fuel in vehicle was off. gas guage dash (non-digital) showed that there was fuel in vehicle when engine stalled due to no gas in vehicle. *ak *slc

Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries.*ak *jb

Vehicle was placed in park position when exiting vehicle, and vehicle jumped out of gear into drive, bounced off curve and went into reverse. consumer has contacted dealer. *ak

After applying brakes vehicle studders, and coasts, does not come to a complete stop, this occurs every one or two days.*ak

While traveling at 35-40 mph and exting highway engine stalled without any indication. technician stated fuel pump needed to be replaced. *ak the stalling problem becomes more dangerous when driving on highway. *yh

While traveling and when depressing brake pedal noticed loss of braking power. vehicle was serviced. *ak consumer states brake lining had become detached from backing plate, dealer stated this is normal wear even though the balance of the lining material fell off when the brakes were examined. *slc

At 60 mph hood flew open, safety hood latch was not operational. chrysler takes no responsibility. *ak the hood was replaced one month after purchase due to hail damage while at dealer's care. *yh

Vehicle would accelerate on its own after shifting into gear. engine would rev up when first starting up, and would remain until vehicle was shut down. vehicle was very hard to stop due to brakes not working properly.*ak

Rear brake rotors are prematurely wearing, cause unknown. also, when applying brakes a loud noise occurs, and pedal goes to floor, causing extended stopping distance. please give any further details.*ak

Both rear rotors were flaking and rusting. dealer has advised that they must be replaced. in early november, consumer received a recall notice for front rotors for the exact same problem.*ak

Vehicle has been repaired uner recall 00 v136 000 for brake rotors five times. twice before, and twice after recall. when brakes were applied vehicle vibrated . dealer stated that rotors were warped. *ak

Vehicle experiences similar affects as mentioned in recall # 98v023000/sudden idle speed increases automatically. *ak

Fuel guage misread amount of fuel in vehicle. a recall has been issued on earlier makes and models. *ak

Nhtsa recall 00v136000 and manufacturer's recall#879 concerning front brake rotors. this vehicle is not included in recall. when braking brakes pulsate, causing poor brake performance. problem gets worse as consumer gains speed, and tries make a sudden stop. consumer contacted dealer.*ak

Exhaust manifold is cracked,causing fumes/odor to escape out into engine compartment, and can be smelled in passenger's compartment. *ak the consumer believes the exhaust manifold was defective but the manufacturer declined to replace. *yh

Ongoing problem, when braking steering wheel vibrated. dealer had turned both front rotors on two occasions, and replaced pads on one occasion. currently,dealer informed consumer that both front rotors and pads needed to be replaced. please feel free to provide any further details on this matter. *ak

Dealer replaced first set of front rotors under warranty. both sets afterwards that were replaced consumer had to pay for repairs. dealer said this was a known problem with jeep. *ak

Front brake pads constantly wear out due to the defective (abs) system that does not work, causing front brakes to do all the work. dealer has been contacted.*ak

There were loud noises and excessive vibration coming from differential. dealer has seen vehicle 3 times and still no solution. *ak

Dimmer switch would fail to work properly when in use to dim from bright to low. entire panel would go out completely. then, a few seconds later would come back as bright as ever. been to dealer to get a dimmer switch part and to have an independent mechanic replace it. *ak

Transmission jumped from park into reverse, causing a collision. dealer has inspected vehicle, and manufacturer has been notified.*ak

When vehicle crashed into a cow while traveling about 45 mph there was no deployment of driver's side or passenger's side air bags. entire front end of the cherokee was smashed back to the engine.*ak

00v136000/front brake rotors: vehicle experienced excessive wear of front brake rotors. dealer notified, and replaced rotors under manufacturer's recall. condition appeared normal. please provide any further details. *ak

While driving about 55 mph stepped on brakes pedal to stop vehicle, but did not stop. could feel pedal pulsating. then, rear ended another vehicle. just got a recall notice on the front brakes. *ak

Ongoing problem with excessive wear of rotors. vehicle been in dealer shop on five occasions, and unable to correct the problem. *ak the rotors were replaced five times in two years. *yh

Consumer was traveling on highwayand and rear axle broke, and she lost steering. vehicle had to be towed th the dealership. mechanic had to have the axle welded. *ak

Whenever horn is hit, it fails to blow or make any noise. took vehicle to dealership & mechanic replaced the horn. cuttently horn has shorted out & only makes faint noises, is very weak. *ak

When driving and upon acceleration consumer noticed a noise coming from the rear of vehicle. consumer has contacted the dealer, dealer was aware of the problem. please provide any further details. *ak

Engine seized up at only 36,000 miles due to defective oil pan. please provide further information. *ak

Rear calipers locked up. dealer has replaced rear calipers and pads and shoes. manufacturer notified.*ak

Front driver's side caliper went into the rotor, causing vehicle to grind. midas repaired vehicle. *ml

While driving on interstate noticed loss of power, vehicle appeared as it was going to stall. pulled over to the side of the road, gave it gas, and vehicle just died. put in gas, drove it to the service station, and added more gasoline. it was reading a full tank, but in reality, it was empty. contacted the dealer. *ak

While driving could step on the brakes pedal and could feel the brakes pulsing.a technician repaired the front brakes.*ak

In april consumer was experiencing a brake problem . took vehicle to midas. mechanic stated that rotors were warped. when consumer applied brakes there was severe vibration. *ak

Consumer heard a whirping sound like a window was open. took vehicle to mechanic, and mechanic indicated that noise was coming from rear passenger's rotors. steering wheel shook, and car pulled to the right. *ak

Fuel gauge is showing there is more fuel left in tank than there actually is, causing vehicle to shutdown and leave consumer stranded . cosnumer claims it is the same defect as mentioned in recall 97v194002, but it does not included 1998 models. *ak

While traveling 65 mhp and without any indication vehicle stalled/ lost all power. tow truck towed vehicle. noticed that when filling vehicle wth fuel it started with no problem. please provide further information. *ak

While stopping on a hill and trying to get into in a highway vehicle was without power. gas gauge showed that tank still had fuel, but, in reality, did not had any fuel. *ak

Brake rotors are warping about every 10,000 miles due to overheating. *ak

While driving a grinding noise occurred in front end of vehicle. dealer has replaced transfer case three times which has not corrected the problem. please give any further details. *ak

Rear brakes make a rubbing noise. dealer resurfaced all 4 rotors & replaced the pads at consuemr's cost. vehicle still makes a grinding noise.*ak

When applying brakes, during normal braking pedal pulstated. this happened on any type of road surface. jeep was taken to the dealership a couple of times for this problem. rotors were resurfaced in june of 99. pads have been replaced. problem with the brakes continued. the rotors are very thin which cause warping. please provide any further information. *ak

Brakes failed intermittently in wet road conditions, causing extended stopping distance. vehicle been to repair shop on five occasions, and nothing could be found. *ak

When consumer applies brakes it is not smooth braking. the brakes grab. rotor and brake pads in good condition, but problem remains. *ak *ml

Vehicle experiences excessive problem with front brake rotors warping. dealer notified, and informed consumer that part was not cover under warranty, and replacement/repairs would be at consumer's cost. *ak *ml

Vehicle been experiencing unnecessary noise coming from the rear; rear end differential was replaced twice by dealer, and problem still occurring. *ak

On two occasions vehicle lost power due to running out of fuel. fuel gauge misread, only 1/4 tank full. dealer notified and informed that repairs would be made at consumer cost. *ak *ml

Shifting the transmission from drive to reverse it jerks the vehicle. contacted dealer and manufacturer, but they were not able to help. *ak

Was driving vehicle 50-60mph on a back road when a deer jumped in front of vehicle. deer was hit by center of vehicle & neither air bags deployed upon impact. *ak

While in the park position, with the motor running, vehicle suddenly and unexpectedly jumped into reverse twice. dealer and manufacturer will be notified.ak

When consumer hits the brakes the whole front end starts shaking. this causes the consumer to lose control. *ak

Fuel gauge does not register the correct levels of fuel which causes the vehicle to run out of gas. cause unknown. please give any further details. *ak

Gas gauge indicated that there was quarter of a tank of gas. however, there was no gas at all in the tank which caused vehicle to stall and had a crash. vehicle was totaled. please provide further information. *ak

Front brake pads and the rotors are prematurely wearing, cause unknown. please give any further details. *ak

A falsely registered fuel gauge almost caused a rear end collison because vehicle ran out of fuel with gauge showing 1/4 tank of fuel while driving on the highway. dealer was not notified at this time. *ak

Vehicle was involved in a frontal collision at 50mph . upon impact, the airbags did not deploy . manufacturer will be notified. *ak

While driving at 35-40 mph another vehicle pulled out in front. consumer's vehicle ran into the other vehicle head-on, and airbags didn't deploy. contacted dealer and manufacturer. *ak

While driving at 45mph or above front end vibrates to the point that consumer could lose control. to stop consumer hasto slow the vehicle down. dealer has been contacted. *ak

When braking and driving over bumps brakes will become totally inoperative , vehicle keeps going . consumer must pump brakes or get to flat surface in order to stop. *ak

Seat warmer, when on, gets extremely hot, approximately 214 degrees. dealer contacted, and cannot remedy the problem. problem occurred three times. also, steering gear box locked up and was replaced/transfer case was making noise and was replaced. provide further information. *ak

While driving about 50 mph had a collision, but the air bag did not deploy. *ak

When making a left turn the power steering failed, making it hard to complete the turn. dealer cannot duplicate the problem, it's a on and off thing. *ak

The fuel level gauge inaccurately reads the amount of fuel in the vehicle. dealer and manufacturer have been notified. *ak

While driving about 30mph felt the brakes chattering. took vehicle to dealer, and was informed that the rotors were warped, but the pads were fine. rotors were replaced by the manufacturer & owner paid for labor & pads. *ak

Ongoing problem with brake pulsation and defective rotors. rotors have been replaced twice. dealer notified, and infomed consumer that it was normal wear & tear . can nhtsa help in this matter. *ak

Cruise control on & off switch malfunctioned when in use. has happened several times. had taken vehicle to dealer to check & was informed by the manufacturer that the vehicle was built that way & there was nothing wrong with the cruise control. went to another dealership & was informed of the samething. all the jeeps were built like that. *ak

The vehicle hit a tree head-on at 40mph and the airbags, both driver's and passenger's side, did not deploy. currently, vehicle is in bodyshop. *ak

While driving in low speed the abs braking system will activate and cause extended stopping distance when it shouldnt have been activated. dealer replaced the abs braking hydraulic control unit. *ak

While getting out of the vehicle and walking to the trash can,consumer had the vehicle in park and the vehicle popped out of park into reverse and hit another vehicle. occurred twice, first time driver was able to stop vehicle. the consumer is having problem's with the tranmission, which is not shifting into gears. and the check engine light keep coming on . *ak

Consumer was experiencing ongoing problem with intermittent brake failure which would leave the vehicle totally without brakes. dealer finally learned the problem was due to a failure in the abs speed sensor which was obtained from the manufacturer's technical dept. problem fixed. *ak *ml

At various speeds the engine will shut down intermittently/stall, will not restart, which could cause an accident.dealer replaced automobile shut relay, but defect is still occurring. *ak

Headlights would dim by themselves whenever engine cooling fan was turned on, causing poor visibility. dealer notified and informed coonsumer that was normal for that vehicle, and the manufacturer refused to do anything. *ak

Driving at approximatly 20 mph ,going down hill , when brakes failed, became inoperative ,causing an accident. *ak

The consumer has been experiencing problems with seat belts. the seat belts don't stay attached. the manufacturer has not been contacted. *ak

Vehicle jumps out of gear from park into reverse while engine is running, causing the vehicle to run into tree, dealer cannot determine problem. *ak *nlm

Fuel tank read gas as 1/3 of tank when it was emptt. also the gear shift indicator reads park when the auto is in reverse. *ak

When consumer puts vehicle in park it may shift by itself into reverse. the problem is easily duplicated. consumer will add vin# at later date. *ak

Consumer's son was driving the vehicle which was invovled in an accident, impact was approx 40 mph. driver's air bag did not depoly. *ak

When braking the truck begins to shimmy, and the anti-lock brakes feel like they are trying to engage. this happens in normal braking conditions. *ak

Abs brake problems; when applying brakes on regular road conditions,brakes pulsate and the truck pulls to the right. the brake pads and rotors have been replaced 5 times by the dealership. within a thousand miles after being replaced the problem started again. *ak

At various speeds vehicle will completely shutdown, almost causing an accident, vehicle will not restart. *ak

Leased company vehicle. while pulling into driveway applied brakes and vehicle accellerated and went through a concrete block wall and window. wet pavement, 5mph. neither air bag deployed when incident occurred. dealer aware of the problem with $6, 900. 00 damage and investigation pending. provide further information. *ak

When putting vehicle into park, vehicle does not always engage park gear properly, causing vehicle to go into reverse gear. please provide details. *ak

While the key was in the ignition and the vehicle in park position, the vehicle rolled away, almost causing an accident and injuries.*ak *jb

As soon as the vehcile reaches 66 to 70 mph the vehicle starts to vibrate and the problem has not been correct by tires, drive shaft or change of transfer case.

Consumer's wife was driving the vehicle on the road at approximately 45 mph on a normal condition when both air bags deployed without warning; dealer notified. *ak

Steering column is misaligned and when driving has to continuously pull the wheel to the left. dealer is aware of the problem. several attempts were made to remedy the problem, but problem still exists. *ak

Front suspension squeaks and grinds when driving down a bumpy road or making a turn. dealer contacted and is aware of the problem. stated motor mounts were not properly installed. also, sway bar links and bushings needed to be replaced, will back order part and replace them.

When started vehicle was dead. dealer repaired it. then while driving everything electrical went out, and the motor was still running. dealer contacted and kept the vehicle. dealer cannot duplicate the problem, but are is of the defect. manufacturer contacted, and stated the consumer needs to pick the vehicle up because they could not do anything to repair the problem.*ak

Consumer was sitting at a red light and another vehicle rearended the consumer's vehicle, causing their vehicle to hit the back of another vehicle, and the air bags didn't deploy. contacted the dealer, and the dealer repaired the vehicle. *ak

Vehicle was in park position and was left idling. consumer then put vehicle in drive, vehicle suddenly took off. tried to step on brakes, but brakes were inoperative,causing consumer to go through a wall. consumer suffered bruises. *ak

Automatic lighting system which controls headlights reamains dim. owner is very concerned for safety. also their is no warning signal to warn drivers when lights are not on. *ak

The jeep grand cherokee does not have a door indicator light. when contacting the dealer, dealer stated that it was not part of vehicle. *ak

Was trying to reverse vehicle but gear did not engage due to defect in a part within transmission, causing erractic operation. no warning was given of defect. dealer will replace transmission. *ak

Pulled into parking area & put vehicle in park. reached in rear for bag & exited vehicle. heard a crash. noticed vehicle had hit compressor shield. tried to get vehicle out of park. button would not depress to release drive/reverse. called dealer & informed vehicle never in park position, was steering gear problem. *ak

Driver was putting the truck into reverse, and all of a sudden applied the gas pedal just a little and the truck took off backwards, hitting a tree. the truck went about 150-175 feet before hitting the tree. the truck just picked up speed all at once. *ak

After making right hand turns steering locked up. cause unknown. please provide details. *ak

The transmission does not shift properly in first and second gear,the vehicle has also developed a leak in the front end possibly related to the failure. nlm

The tires are wearing excessively and prematurely. nlm

Consumer states car seat mountings broke off requiring replacement. vehicle covered under warranty. at 70,000 miles vehicle failed inspection due to loose driver seat. not covered under warranty. *tt

While driving my 10 year old granddaughter to school i handed her a water bottle. the bottom of the bottle hit the release button of her seat belt and released the belt. i thought she must have done it and a lecture followed about the importance of keeping the belt fastened. i know now however that the bottle was the cause of the release when it hit the release button. the belt was refastened and no one was hurt, but it upset me that the belt release was so easy to accidentally release. dt

No summary. dt

I put the jeep in "park" walked to the back of the auto, when it went into reverse. it ran over my foot, dragging me under the car, and proceeded to run up my body and off my shoulder. dt

The vehicle slipped into reverse from neutral while the driver was out of the running car resulting in some property damage. nlm

Transmission had great difficulity shifting from 2nd to third gear and was affirmed by 3 businesses that the transmission was a factory defect. dt

Rear axle bearing failed; front axle is now producing same vibration and noise similar to rear component; dip stick installation wrong; and engine hesitation and sluggish acceleration when cold.

The door locks inside the door fell apart. *slc

The lift struts on the tailgate failed. *slc

Vehicle is experiencing a rough idle. *slc

There is a clicking in the front end. *slc

Exhaust manifold failed. *slc

The lights shorted out. *slc

Transmission failed. *slc

The radio failed. *slc

Rotors replaced under recall have now failed in less than 8000 miles. dt

The front/rear differential bearing failed. nlm

The brake rotors failed twice. nlm

The front rotors have been a problem right before 2000 miles. the dealer have changed them on two or three times in the past and i have three time. the last time recently, i had to change the rotors three times before i got some that weren't worped. they only lasted for less than a month before they were overheated and warped again. i should not have to go through this all the time for a product that should be better than that. chrysler has a responsibility to provide quality rotors that will last. presently, the warped rotors are on my jeep and i don't know what else to do. i have tried after market and they are worst. thank you dt

Fuel level sending unit causes fuel guage to indicate significantly more fuel in tank than is actually present. this malfunction has left me stranded on the roadside twice. there was a recall on the previous model year for this same issue. dt

Rear parking brake shoes seem to "fall off" of backing plates. i discussed this with several people who own the same vehicle, and have the same problem. my service advisor stated he has seen this on other vehicles, as well as a dealership mechanic. once the show separates inside the rear brake, the parking brake does not function properly. daimerchrysler states it is not a warranty item because it is part of the brakes. if a consumer does not know that his parking brake is inoperative, it could cause a potential accident.*ak

Manufacturer although acknowledges problem by tsb fix will not repair because it has run out of warranty. problem is i know over a dozen people with the same problem with many much more voicing concerns at internet jeep related forums.no safety defect listed. *ak

The flexible rubber boots which seal the front cv joints have already developed cracks after only 38000 miles. the cracks result in sand and debris collecting in the drive shafts of the front wheel drive. the left side has developed the most severe damage, but a dealer repair shop has indicated that the right side has also developed some damage. my main concern here is not just the potential safety issue but also the inevitable reoccurring cost. i have been quoted a minimum of $350.00 to repair the boots. the dealership which i have taken my jeep to highly recommends that both, the front boots and axle assemblies be replaced, which would be a minimum cost of $425.00. the previous owner had purchased the vehicle brand new. when i purchased it from him, i met with him at his place of business and talked with him and several of his employees. everyone, including the owner himself, emphaticaly stated that he (the owner) in no way has misused ther vehicle or has ever taken it off the road. i thouroghly discussed the history of the vehicle with the original owner and i had concluded that there was no abuse or neglect. the vehicle had been meticulously maintained. i myself also had not even used the vehicle on anything but a paved road. therefore, if this occurs so easily after only 38000 miles or perhaps even sooner, from casual driving, then it is not feasable for me to even keep the vehicle, or anyone else for that matter. i would like to know if chrysler has a fix for this problem; because, there is no doubt that others are having similar problems. thank you, gerald ezell.*ak

Vehicle accelerated from 70 mph while going down interstate. cruise control was not on at the time. applying brakes slowed vehicle down but engine continued to accelerate. vehicle couldn't be stopped with full pressure applied to brakes and emergency brake all the way on. had to turn key off and stop engine. cranked engine back up and everything worked ok. this happened to an 18 year old female and was a very trying experience. luckily she handled everything properly, but was quite shaken up by the incidence.

The vehicle was placed in park (or so i thought) and idled backwards over a medican in a parking lot with my two young children in their seats. fortunately, i caught up to the vehicle, jumped in and put my hand on the brake. i received a letter in march from the manufacturer stating they were aware of the problem and would be recalling the jeep when the parts were made available. after this incident happened, i contacted the manufacturer and the nearest jeep dealer and neither were helpful in guiding me to getting this already identified problem. the parts are not available and the vehicle hasn't been formally recalled, i was told. the problem is, my vehicle did roll backwards with two children in it and for a terrible accident to occur is obviously preventable if someone would make the parts accessible and the dealer would provide the service. i am unable to get anywhere on my own. so i was hoping i could get some help this way. thank you, michelle simpson. dt

No summary listed for above vehicle. *ak

Mult repairs on recalled brakes -- jeep wont cover. ongoing steering issue -- jeep won't fix. *ak

Numerous times, when the vehicle is shifted into park, the vehicle is not in park, but in reverse. if the engine is running, the vehicle will continue to back up. if stopped, the vehicle cannot be started until the gear is "pushed" into park. *ak

The cherokee stalled completely, dead stop in the passing lane on a interstate. service bulletins are listed on your sight about this problem. we are lucky, we got off the road. if this equipment failure was a known problem as early as 1999, we wonder how many people have died as a result of the failure.*ak

Original rotors were recalled in july of 2000. vehicle had 17,140 miles at time replacement rotors were installed. at 29,140 miles on vehicle dealer informs me that replacement rotors need to be replaced are not able to be resurfaced. i find it unacceptable that new rotors lasted less than 13,000 miles.*ak

Sunroof was in closed locked position and was blown completely off. *ak

Power door have failed 3 times, manufacturer had replaced power door lock componets twice. *ak

Flipped jeep and engine was immediately on fire and then gas tank blew up. me and grandson escaped. nlm

The rear differential began making a howling noise getting louder and louder. pinion gear has play and is loose where it enters the differential. the local dealer here in ventura california says that it is not warranty and we will have to pay for it. this is ridiculous due to the low mileage on the vehicle. it has not been driven off road nor pulled heavy loads. i have driven many vehicles over the last 20 years and have never had a differential problem before till now. i see on your site also that this is a known problem...what is the fix? of course chrysler does not want to deal with it. i see also that persons who have had repairs performed at the dealership have had the same problem reoccur. it seems this assembly may be defective?*ak

4 sets of rotors warped causing pulsation. nlm

The exhaust manifold is cracked. i decided to have a tune up and discovered the problem through the dealer. it seems to be a relatively new vehicle for this type of part to failure. *ak

Please help us get the gen 3 seatbelts replaced. *ak

Car shifted from park into reverse. *ak

Sometimes, when the car is set in park, it will not turn the engine and start. it will only start if i put the car in neutral and then turn the key. this happens about once out of every 100 to 150 starts, but it's troublesome. i took the car in for it to be fixed, while it was still under warranty. they made some adjustments, but it keeps happening periodically.*ak

No summary listed for above vehicle. *ak

Now recalling transmissions and offering 7 warranty, want reimbursed for rebuilt transmission. *ak

Instrument cluster goes dead either stopped or moving. all guages and lights on the instrument panel go dead. function returns within a short time.*ak

Pulled into rear of own business. put vehicle in park, went inside. when wife returned, vehicle struck a post about 100+ feet away breaking drivers side tail light.*ak

Both front motor mounts were broken. the engine was revving as the engine was lifting and settling. of the 4 jeep grand cherokees that i am aware of, 3 of them had the same problem (a '94, 95, 98). the one that didn't was a 19'93. since the transmission connects to the motor, i thought that this may be contributing to recall campaign #02v053000, involving vehicles shifting into reverse without warning.*ak

The front passanger seat belt locks in the fully retracted position (unfastened) when the temperature falls below 20f. troy shaffer at the dealership said that my car was a texas car and refused to replace it under extended warrentee without seeing the defect. he recommended to my husband that he take the car up north to have it fixed.*ak

There is a loud whine coming from the transmission area. this can be heard from inside the vehicle. it doesn't matter if the transmission is in neutral or drive. as long as the vehicle is moving there is a loud whine. the local dealership couldn't identify the problem and wanted to start taking apart components to resolve this issue. *ak

There is a growling noise from the rear axle that was said to only get worse and will cost between $500- 1200 to fix from an auto shop.*ak

Seat belt locks in cold conditions. only usable when vehicle warms up. *ak

Some thing has to be done about this problem, the vehicle almost backed it self into my neibors living room. not to mention if a person had been in the way they could have been killed of seriously injured. this problem should be corrected as soon as possible, lives and property damage is at stake.*ak

1998 jeep grand cherokee - placed into "park" vehicle was still running, driver exited the vehicle, cleared the door, walked 10-15 feet away, vehicle put itself into "reverse" and took off across populated parking lot with 3 year old infant strapped into safety carseat. the driver ran to catch up to the jeep to stop it from killing someone, (or daughter). the driver grabbed the inside of the opened jeep door with left hand, and steering wheel with right hand to gain entry and stop the vehicle. the driver lost her balance and fell back out. the driver was crushed when the front left wheel proceeded over her right foot, ankle, up her leg, knee, thigh, pelvis, abdomen, chest, and off her right shoulder (missing her neck and head by inches). the jeep proceeded (with daughter) to slam into a "handicapped sign" and "parked dodge intrepid". the ambulance rushed the driver to the hospital and treated her for multiple injuries. there are tread marks on the driver's clothing showing the exact path that the 4000 lb. jeep took as it proceeded over her body. the infant was examined and found to be all right (only because of being in a safety carseat). chrysler has a responsibility to inform the public of this manufacturers' defect! we will not stop until chrysler does the right thing. all manufacturers have a responsibility to provide safe products and recall defects that could potentially injure the general public! on this site, there are more than 200+ instances of the same type for 1998 jeep grand cherokees alone. the l.a. times has an article (published on 12/23/01, page a35) that explains an ongoing investigation and class-action lawsuit in progress. we (as consumers) need to back one another up as chrysler does not have our best interest at heart!! if this has happened to you or one of your loved ones, please feel free to call us at 614.834.0444. do not disregard this message as i have owned 6 new jeeps. never again. *ak

Placed vehicle in park and left idling. got out and vehicle jumped to reverse.. *ak

Rear axle overhaul/ rotors warped.

On three separate occasions the vehicle proceeded in reverse after being placed in the park mode. on one instance driver was out of the car to close the gate and vehicle almost ran her over. wheel was turned so vehicle traveled on a curved path in the parking lot, hitting the curb and allowing the driver to catch up with the vehicle and shut it down. another instance occurred at the same location but driver had not completely exited the vehicle to shut the gate when the car began to travel in reverse. *ak

Indicating significantly more fuel in reserve than is actually present. *ak

Indicating significantly more fuel in reserve than is actually present. *ak

The fuel level sending unit in this 1998 jeep grand cherokee loredo is extremely unreliable and un-safe. there was a recall on this issue in the prior model year for this vehicle. if one was to contact jeep dealerships for replacement parts for the level sending unit , you in turn will receive the identical parts that were installed in the recalled 1997 model year. this would mean the 1997 card body, card body wiper, float arm retainer and the float arm assembly part numbers were reinstalled in the 1998 fuel moduals. revision levels on these engineered parts are doughtfull. the problem with this vehicle is you can fill the tank in full position (23 gal -two clicks) start it up and it may read empty , it may read half full or it may read full at any given moment. occasionaly when you shut the rear hatch door on this vehicle the vibration may case the fuel level unit to react inside the tank/module in a abnormal manner. i believe this is an unsafe and has caused this owner to run out of gas once on highway i95 in ny and once on a back road. chrysler customer support has been contacted and documented the issue on this vehicle but to no avail. please respond, thank you, ken dubrava. *ak

Hood flew open at 65 mph, safety latch did not engage as designed. *ak

I purchased this vehicle with a 3 month/3000 mile warranty and since the purchase i am having problems with the gas gauge. for some reason the gauge will instantly drop to empty and then back to the correct level. i've had it to the dealership where i bought it 3 times and they can't find a problem because the gauge is reading normally. now that the vehicle is out of warranty i am stuck with the burden of a faulty fuel gauge and am wondering how to resolve this problem seeing that the dealership couldn't repair the problem. i also am concerned because i think this problem should of been resolved while it was under warranty. i,m sure as soon as i open my wallet at the dealership the problem will be resolved. i also know that previous year jeeps had this problem. *ak

On 9/20/01 at 12:15am i was proceeding north bound on i-95 and pulled off to the side of the road at mile marker 71.7 after hearing a noise under the jeep. i put the vehicle in park with and left the engine running. i was on a flat surface, aprrox. 15 feet off the right shoulder of the road. i exited the vehicle and took 1 or 2 steps toward the rear when the drivers door hit me, throwing me toward the seat, where i became wedged between the door frame and floor below the seat, the vehicle was in reverse. i was drug approx. 20-30 feet before i became dislodged from the vehicle. the vehicle continued in reverse. i was able to get up and run after the vehicle and re-enter the jeep and apply the brake. while the vehicle was in reverse it ran over a 2 1/2 metal pole with a reflector on it. the jeep sustained front and rear bumper damage and both needed to be replaced. the injuries i sustained 1. major bruising to my to my chest, breasts and both arms. 2. laceration to my right elbow. 3. major abrasion (road rash) to my lower abdomen. 4. abrasions to both knees. i contacted daimler chrysler and on 11/1/01 an investigator by the name of john tedder came to evaluate the vehicle. on 10/14/01 i received a letter from daimler chrysler, which stated that after they reviewed the inspection report they were unable to duplicate my concerns about the vehicle. their inspection revealed that the accelerator pedal, throttle cable, return springs and all associated parts were operating properly. it also noted that the parking pawl and brake inter-lock systems were also operating. therefore, they decline any responsiblity associated with the incident. can nhtsa please keep me informed if possible to any investigative reports you may have?

Vehicle was left running and in park. 45 seconds to one minute after being parked, it rolled backwards out of the parking spot, across a narrow roadway and hit a wall. the reverse lights did not come on. i witnessed the event (fortunately nobody was injured - although very, very close). however, i pursued the issue without success. i was able to recreate the problem with the transmission. the dealership said there was nothing wrong with the shifter even though they agreed that it was visibly showing "park" but was in fact, engaged in reverse. i suspected that they were familiar with the problem before i brought the car to them. i sold the car shortly thereafter as a result of the incident. i am submitting this complain just in case my incident can help with the current investigation. there was obviously a defect in the shifter. i knew others would have the same issue and sooner or later something would come of it for chrysler. i documented the entire event, however, currently have not been able to find my documentation (this took place over 2 years ago. yet, i am still looking). i hope i can help with the investigation, i am very knowledgeable about automobiles, there was definitely a defect in the design of the shifter console - i am absolutely certain of it. *ak

When i shift from park into reverse, there is a loud clunk sound coming from the transmission. the jeep will buck. when i questioned service manager at huntington jeep numerous times regarding this sound he claims that it occurs in over 50% of the jeeps that they receive and does not know of any associated problems. they did not feel the vehicle needed an inspection since this was not a problem.*ak

Was parked at a convience store and placed in park. while inside the store the gear shift jumped from park to reverse and due to the vehicle being idled so high from the factory the vehicle backed into the street and struck a 95 dodge pickup causing considerable damage to both vehicles. this occured one other time but no damage occured and i was able to get the vehicle stopped before anything could happen. there were witnesses to the incident on 11-20-01.*ak

No summary listed for above vehicle. *ak

My mail box is on a hill and twice now it has jumped from p to r. the first time i was still in the vehicle..no problem. the second time it almost ran over me as it came down the hill....i jumped in to stop it and it almost rolled down the hill and threw me out the drivers side...i hung on and it bounced off one side of road and into ditch on opposite side where door caught and it bent the door backwards but it slowed momentum and did a 180 and headed down the hill forwards. i was bruised up but ok...neck still hurts some. seeing chiropractor...turned in to farm bureau...had to have new door and side panels.*ak

I parked my jeep in front of the grocery store and left it running. i got out walked around the front to go into the store when i heard a noise. i turned back to the car, opened the passenger door, the car was rolling backward. it knocked me down, and the right front tire ran over my left foot and leg and the toes of my right foot. the car proceded across the street, entered the parking lot of the court house and hit another parked car.*ak

Vehicle jumped out of park into reverse while vehicle was running and unattended. as car traveled in reverse owner sustained injuries trying to get in to regain control of the jeep. jeep sustained damage from running over a metal box and backing into a tree while rolling in reverse

The car had been in park (idleing), in the driveway, but popped into reverse after i stepped out for a moment. as the car rolled backwards, along side another car in the driveway, the drivers side door (which i'd left open since i was simply grabbing something 20 feet away) was inverted (folded backwards) due to the impact from the other parked car. due to the accident, there is major damage to my door, my front left panel, and the front right panel of the car that had been parked in the driveway.*ak

Fuel gauge reads normally until 1/4 tank, and then reading stays at this point as gas tank goes below this level to empty. *ak

Rear differential failed driving off of lot after purchase, dealer replaced entire rear bell housing gears. *ak

My husband, wanye furfey, was going to play golf at 6:30 am when his 1998 jeep grand cherokee hit a garage in reverse at a high speed killing him instantly. i believe the cause is that a manufacturer defect caused the car to unexpectedly slip into reverse.*ak

Transmission slipped from park to reverse with engine idling. car rolled backwards and damaged driver's side door when it struck a fence post.*ak

On september 27, 2001, i parked my grand cherokee in front of my place of business. i left the car idling in park, while i ran into the building to drop something off at the front desk. i was gone for approximately 20 seconds. when i returned my car was rolling backwards through the parking lot. it traveled 214 feet, running up over a curb, over a stop sign and hitting a parked car before stopping.*ak

A brief search on internet shows many people have this problem. if failure were to happen at high rate of speed, serious injury could result. no safety defect. *ak

Jeep grand cherokee was involved in a virtual head-on collision with another vehicle. other vehicle was traveling approximately 35-45 miles per hour. the air bags did not deploy, nor did the seat belts lock upon impact. crash resulted in minor injuries to driver and passenger. *ak

Transmission popped into reverse from park.*ak

Lamination is coming off the wheels. *ak

Vehcile went into reverse after being placed in park, rolled into pole and damaged drivers door and driver front quarter panel. *ak

Car went from park into reverse on 3 different occasions while car was running and began rolling back. the last time almost resulted in hitting my son who was walking behind the vehicle.*ak

Driving on the freeway, the gear suddenly jumped to reverse from drive, the rpm accelerated to 5500 and teh gas dropped. there was a noise like metal was scratching against another metal. and the brakes were also not functioning properly.*ak

I had rented a 1998 jeep cherokee from the hertz car rental at newark, nj airport on 11/06/99. on 11/26/99 i pulled up to the closed gate of a warehouse complex in new jersey. i stopped, put the vehicle in "park" got out and opened the gate. i re-entered the vehicle and drove through the gate stopping on the opposite side. i once again placed the vehicle in "park" and stepped from the driver's seat to close the gate i had just driven through. i was standing at about the left rear tail light walking towards the gate to close it when i noticed the jeep moving past me towards the gate i had just driven through. i turned to my left, towards the jeep to see what was happening. i saw it moving in reverse just as the open driver's door struck me knocking me to the ground. i rolled away under the open door as fast as i could so i wouldn"t be run over by the front tire. when i managed to get to my feet i saw the gate catch the open driver's door and fold it against the front fender. the jeep was moving in reverse at about 10 mph towards a heavily travelled road so i ran after it as fast as i could. i was able to dive into the driver's side and jam the shift lever into park just as the jeep crashed into a parked car. i couldn't believe what happened and thought since the incident that i was somehow at fault. i was not seriously hurt, just some scrapes and bruises and torn clothes from being knocked down. it scared the hell out of me and now i wonder how many other hertz jeeps has this happened with.*ak

Vehicle was stopped and put into park. when my wife got out of the car, it began to roll backwards. it rolled across the street and hit a fence, causing minor damage to the bumer. she tells me this is the 3rd time this has happened, but on several other occasions, she has put the car into park and found that it did not stay there. she was still in the car and was able to jam the shift into park.*ak

Vehicle was serviced by dealership on 8/9/2000 for a recall issued by jeep regarding defective from brake rotors. rotors were replace by dealership, along with a charge of $100 for new pads (vehicle only had 23,175 miles). brakes worked fine prior to the recall, however since the repair they squeak from time to time and had begun to get worse. on 8/9/2001, the vehicle was returned to the dealership to resolve the problem. dealership refushed to replace parts, commenting "it is a know problem the jeeps have a problem with their front brakes. it is not uncommon for a jeep with new brake pads to eat through the rotors in less than 9,000 miles. it you want it fixed you will have to pay for the repairs." the repair invoice now states "vehicle needs rotors, customer decline at this time" because i will not pay them to fix a known jeep defect. problem was then brought to the attention of chysler customer service whose solution was that i be required to pay another one of their dealerships $75 for inspection of the brakes so that they could process a report. their response was that they would work with me to review the parts, however it would be my responsibility to pay for the $75 inspection. i am now stuck with the option of paying chyrsler an addtional $75 (with no guarantee that they will even fix the problem that they created) or pay for the repairs out of my own pocket. replacing one set of defective rotors with another set of defective rotors is not closure on a recall.*ak

The fuel level gauge doesn't work correctly. i do not like to be stranded on the highway with my twin 2 year olds when the tank becomes suddenly empty. the 1997 jeep grand cherokee had a recall for the same problem and i would like to know if the same part was installed in my vehicle and why it isn't included in the same recall?.*ak

Shifted out of park to reverse while idling, while i was behind the vehicle clearing snow from under my garage door. if the drivers side door had not been left open and caught on the side of the garage, the jeep would have run me over.*ak

Engine was running while in park, (driver was outside of the car) car slipped into reverse and drove itself across a field and hit a fence.*ak

Vehicle shifted from park into reverse on two different occassions. the second time i was teaching my niece to drive. we were sitting in the vehicle when it shifted from park into reverse. no damage that time.*ak

A parking garage attendant pulled my car out for me and stepped out of the car, and walked several feet away. i was standing behind the car attempting to put my bike on the bike rack when it suddenly started backing up on top of me. i tried to hold the car. *ak

Vehicle was in park at our mailbox, suddenly started moving backwards, in attempt to jump in door knocked me down and the vehicle ran over my leg.*ak

Car was pulled into the garage and placed in park with the engine still running. i exited the car and left the driver's side door open. at this point the car was idling and was not moving. in approximately 5-10 seconds the car started moving rapidly backwards and proceeded out of the garage, down the driveway , across the grass and was stopped by a 10ft tall row of shrubs and a chainlink fence. as the car proceeded out of the garage the open door slammed into the garage , bending it back and causing siginificant damage. luckily, my 5 and 3 year old were securely buckled into their car seats and were not injured in the accident. the incident was reported to chrysler. they sent out and inspector who reported no mechanical errors with the vehicle and the accident was due to negligence on my part. *ak

I noticed that i was having trouble with the shifting mechanism. more recently i have had several incidents of having to manipulate the shifter to start the car. on 7-26-2001 i was standing behind the vehicle(it was running and in park) when all of a sudden the vehicle jumped into reverse without anyone being in the vehicle. my daughter is 9 months and i would hate to have this problem when i am taking her out of or placing her into her car seat. i contacted the manufacturer on 7/27/2001 but still have no response. is there something else i should do? i am taking the jeep to be looked at 8/4/2001 should i have them look for anything specific. i can be reached at (228)860-5584 or via e-mail at [email protected].*ak

I had shut off engine and had put it into park, opened door and had just put foot onto ground when the vehicle started to roll backwards. i was unable to get back into vehicle as the door was still open and the vehicle started rolling backwards too fast, so i reached in and hit the brake pedal with my hands. the passenger in front seat put it back into park. i had minor injuries from being dragged those few feet. the three of us had seen me put it into park.*ak

With 34180 miles on jeep the transmission had to be replaced. i requested a buy-back from chrysler. there was an arbitration hearing with national center for dispute settlement. at this time i found out that the rear-end had been replaced before i purchased the vehicle. we were denigned a buy-back but was assured that chrysler would stand behind the repairs for 12/12. at 44839 miles the transmission had to be replace again with chrysler saying they would only pay for the parts and me the labor. now with 50000 miles the jeep still does not shift correctly. i have had other smaller problems besides this such as brake-line burstin and power steering pulley breaking and at this time the ac is not working. i have had 4 jepps before this one and never had any problems with them. *ak

The vehicle went into reverse while idling in park. *k

The grand cherokee did an inadvertant rollaway in reverse last summer. luckily i caught and stopped it before it hit my neighbors house.*ak

Nothing happened to the air bags. my concern was for information on the parking gear for my vehicle.*ak

I left the vehicle idling in park in my driveway. i walked across the road to get my mail. when i got back into my vehicle, it started backing up. i slammed on the brakes to try to stop it. it went backwards across the road, down an incline, and stopped when it ran into my neighbor's fence.*ak

I left car idling in park, went in house and about five minutes later i looked out the window and saw the car backing out of driveway and it crashed into a tree. this was on level ground. i contacted local dealer and they said that it must have been my fault. this car ultimately went back to dealer on the lemon law in august of 99. the dials went off when i was traveling, the air went off, the locks wouldn't work nor the air conditioning. this would last a few minutes and then come back on. it went back to the dealer about ten times and for more than thirty days. i tried to have them take back the car but they refused so i went the lemon law route. i do not know where the car is now. i will forward to you in another email what i wrote into your regional office on friday night.*ak

Having backed my car out of the garage , i realized i had left something in the house that i needed. i put the car in park, it was idling when i got out of the car. before entering my house i glanced over my shoulder and saw my jeep rolling back down the driveway to eventually crash into a tree on my property. *ak

While vehicle was parked in garage. engine running. and car was in park, driver side car door was opened and driver started to step out of car. car began rolling backwards and driver was able to jump back in car and put in park, after car had hit the garage door. *ak

The transmission in my jeep began making noises when decelerating. the dealer found bearing parts, and bearing casings in the transmission pan, and told me the transmission needs to be replaced. this isn't necessarily a safety issue, but i see so many reports of 1998 jeep transmission problems, how do i know mine is not defective as well ? i have consulted an independant transmission specialist. his opinion states that this trasnmission should not have failed like this with at 43000 miles.*ak

No summary listed for above vehicle. *ak

Car was running and in park. driver had exited vehicle, was standing near it, when it shifted into reverse and went backwards hitting fence at side of yard. *ak

Vehicle was left in park with engine on. i had gotten out of the vehicle the driver's door open while i walked over and gave the postman mail. when i turned around to return to my vehicle it was rolling in reverse (flat parking lot). i pursued the vehicle, was unable to get into it before it hit an explorer which damaged my driver's door and then hit a suburban.*ak

Jeep was at idle in park, unoccupied, then slipped into reverse and ran backwards, knocking owner down as they attempted to enter to stop vehicle. nearly ran over owner, broke glasses and cut head when hit by door. jeep went backwards into a woods and struck a tree, badly damaging entire driver side and rear of vehicle. shift lever not in reverse when vehicle was entered, still halfway in park. *ak

While at idle my vehicle jumped out of park and into reverse. my driver's side door was open and my vehicle started rolling back towards an open parking lot. i was at a drive up atm machine at the time. the whole driver's side door and front quarter panel was bent back and totaled. i had to chase the car down to stop it from bashing into other parked vehicles. i was brused up pretty badly however, i did not require medical attention. the vehicle was not driveable and had to be towed to the dealership for repairs. i wrote a letter to chrysler informing them of the incident. the send an inspector out to the vehicle at the dealership. he wrote back to me stating "daimler chrysler recommends that the gear selector be placed in park with an automatic transmission and first gear with a manual transmision, the parking brake set, the ignition turned off, and the keys removed whenever the vehicle is left unattended. therefore, we must, respectfully decline participation with any cost associated." i have a copy of this letter dated 3-25-1999 and signed by r.a. bott, 248-944-7056.*ak

No summary listed for above vehicle. *ak

Left the jeep running at the end of my driveway to put recyclables out. when i turned back around the vehicle was rolling backwards towards me. opened the drivers door to stop it, but could not. the vehicle rolled across the highway and into the ditch in the median, where it struck the left rear bumper, stopping the vehicle. called for a trooper and was given an accident report and a ticket. took to a local body shop where it was found that the incident had bent the frame as well as destroying the bumper. vehicle was repaired within two weeks at the local body shop.*ak

I would like to know what is being done about this vehicle. i dont trust it all someone may be killed if my children were in the vehicle. no safety defect stated. *ak

The car was parked (gearshift in park position) while talking to a friend beside the left fender of the car. after two to three minutes the car was suddenly backing-up. i tried to jump into the car to remedy the situation. i opened the driverside door unfortunately the door hit me causing me to fall on the ground causing lacerations on my left elbow. the side front right-wheel also rolled-over my right foot causing a swelling on the foot and a minor sprain on my right ankle. the car continued to back-up until the opened door hit a mail post causing it to stop. i did not contact nhtsa nor the dealer because i thought nobody would believe what happend except my friend whom i was talking with. i assumed this was just a freak accident until i read in the news regarding your investigation. now irealize that there is a probability that what happened "might" have been caused by a defect in our car. please contact me for any advice or update regarding your investigation. thank you.*ak