1995 MERCURY Mystique

The front springs were changed under one of the recalls after one broke.The back springs were not under recall but were both broken and ford refused to do it even though the springs were from the same supplier and failed prematurely. I had to change both rear springs due to their partial recall. The air bag light is blinking now which I am told means the air bags will not deploy if involved in an accident. I need to drive the car and if involved in an accident will hold ford responsible for any injuries as they won’t fix this faulty system.

Shortly after buying car used, the shift interlock would not release the shifter out of park. Turned out to be an open circuit behind the glove box. Then the problem with the shift interlock resumed. This was rectified with a new stop light switch. This switch has been replaced by myself at least six times and now 01/23/04 it has happened again. I was going to jam the interlock open until I found out the switch interlock also controls the brake lights. No Shift inter lock no brake lights. WONDERFUL! The computer went out of the car and it took a week to fix. The blower high speed went and was fixed under recall. I have bulletins about the front springs breaking and the under hood main wiring harness failing. However, I am not supposed to have those serviced untill they fail! NICE! Over all this has been a car from HELL! I went on the Internet to see what other peolple were reporting and found many irate Mystique owner comments. One fellow even went so far to say that his local garage would not work on his Mystique anymore because the car was to badly designed and made.Just looking at a partiall list of recalls and service bulletins makes me wonder how the vehicle could still be produced til 2000. I will certainly not sell or trade the car because I would not want anyone else to be a victim. I was thinking of donating it to a local charity, but then it will end up being sold to some unsuspecting someone. There is certainly not a Ford product in my future. I must be a glutton for punishment to have keep it this long, wondering what’s going to go wrong next!

I’VE HAD THIS CAR ABOUT 5 YEARS AND HAD NOTHING BUT PROBLEMS THERE WAS A ROTTEN EGG SMELL A SMELL LIKE A FIRE CRACKER ELECTICAL PROBLEMS CAR CUTS OFF OVER HEATS THERE ARE SO MANY THINGS WRONG AND I CAN NOT AFFORD TO BUT A NEW CAR RIGHT NOW IT HAS BEEN IN AND OUT OF FORD AND MERCURY DEALERSHIPS FOR REPAIR

First of all, this is the absolute worst car I have ever seen. It was bought for me on my 16th birthday, and automatically it had broken struts in the rear end. We fixed those for $200. Then the muffler developed a hole which has yet to be fixed. Then bearings in the camshaft go out, then the serpentine belt, then the bearings again, then the serpentine belt again. After that the rear brakes went out and then the front. Then the rear breaks got flooded with brake fluid and had to be replaced. This summer the radiator hose split while i was driving, causing the car to unexpectedly overheat. And now, the transmission is burned up. Why produce a car with so many problems? Even mechanics make fun of me calling it a “Mercury Mistake”

durring a routine replacement of the battery, I noticed the Positive battery wire insulation had started to crack and crumble away. upon futher exam of the wiring I noticed that the whole wireing harness insulation , was crumbling away, leaving bare wire exposed. I am now unable to drive this car do to a posible fire if I do. see this site for the recall problem, http://www.contour.org/FAQ/recall/99M03/Recall-ONP%2099M03_files/r99m03r.htm

at around 50,000 miles we noticed the housing that holds the driver\’s side airbag coming loose. We received a couple of recall notices on other things so when we took it in to get the recalls done I asked the Technician at Sunflower Lincoln/Mercury if he could check out the problem with the airbag housing and possibly fix it for us. He called us back stating that the bolts had sheered off from the inside of the housing and that they couldn\’t fix it and that we would have to pay between $300-$500 dollars out of our own pocket to get it fixed. We then called Lincoln/Mercury headquarters and were told that \"the housing is just like a tire and that over time it wears out and that we would be responsible for any repair costs to it\". I have a major problem when the technician tells me that the problem was the bolts sheering off from the inside and then being told it\’s my problem. This becomes a safety issue for which I believe Mercury is responsible for. The problem sounds like faulty equipment and they have no intentions of doing anything in good faith about it.

A transmission failure at 47700?….decided the car was not worth repairing (since the transmission would require a complete overhaul….costing $1000’s in labor time). Only had 12,000 miles driven when purchased, but have spent too much time and money on repairs for the car. Thank you Ford Motor Corp. for making such a quality piece of machinery.

WE BOUGHT THE CAR USED IN 9/2003. There are nothing but problems. I put 600 into it to replace the harness a few months ago – now it does not start again – Bulk head connector – why can I not catch a break??

Defective wire harness in 1995 mercury mystique.*mr nar incoming document could not be located. *nm

Ford motorcraft battery. *bf the consumer requested a written warranty for the battery but was denied. *nm

Steering problem not solved, vehicle still pulls to the right most of the time and is getting worse, possible due to defective transaxle.

Vehicle engine temperature is in the hot range within five miles of travel. *dh

Vehicle continually pulls causing damage to tires.

Intermittent stalling. *ak

Overdrive disengaged/engaged itself.

Speedometer performs erratically.

Head rests pull out of plastic mounts, thereby providing no protection in case of accident. *dh

Replaced leaking valve cover gasket/thermostat/cooling system

Thermostat malfunctioned, causing engine to overheat. *ak

Transmission switch failure. *ak

Power steering failure. *ak

Intermittent stalling. *ak

Leaking valve cover gasket

Transmission overdrive replaced. *sd

Water accumulates in trunk during rain, then enters area of group lights. tt

Fuel tank failed, leaking gas on hot exhaust. *dsh

Lower control arm failed, causing left front wheel to turn sideways.

Inner tie rod broke, causing left front wheel to turn sideways. *dsh

Fuel tank assembly replaced due to tank shutting off prematurly/leaking fuel. *aw

Left rear brake caliper leaks, causing brake light switch to stay on. *aw

Battery warning light comes on intermittently when it is raining. *sd

Power steering failed, causing it to be difficult to control. *sd

Rapid fuel leak from gas tank. *dsh

Consumer complaining because recall work not performed prior to cars sale. *dsh

Consumer complaining because recall work not performed prior to cars sale.

Vehicle hard to control on the open road due to the suspension problems. *dsh

Windshield cracked twice in wind/rain storm. *sd

Foul smelling odor coming from venting system into passenger compartment. tt

Electrical: wiring harness under ignition module bracket rubbed together and short out the electrical system which caused the vehicle to shut down when driving . *ak

I bought this car on june 22,2011. on that day i told the dealer that the speedometer was acting erratic,jumping up and down. at the time, it wasn't affecting the speed. they said they know and just wait and see what happens. about a month or so later,the speedometer stopped working, causing the car to hesitate a little. i brought it back and they got a cable from a used contour and rigged it so it would work. so they claim.i was also told they just repaired the cable differently. regardless,they said they repaired it. it worked and i drove it for at least another 2 months or so now and it failed again. i drove back to the shop and they say its a dealer part or they don't even make them anymore? i don't know how fast im going,which is dangerous and as of today,the 9th of sept2011, it doesn't work. *tr

I have had my car in the shop for my vehicle running on the very warm side and not cooling itself down. many things repaired and now it is doing it again and it is not even the dead of summer yet! *tr

Fluid on the ground apparently coming fro the power steering line under the pump. also the vehicles at idling 1000 rpm will stall out. engine light comes on. *tr

On your web site i have found several recalls on 95 mercury mystique's one is regarding the ac unit and the wires burning up as well as a floor shifter problem causing the shifter not to indicate the correct gear. i went to friendly ford and they stated to me that my vehicle's vin # was not in the data base as having any recalls. i can assure you that these two issues are in fact occurring in my 95 mystique. i have had it looked at by mechanic's and these two issues are in fact on my car and i need them to be fixed under the recalls. *tr

Tl*the contact owns a 1995 mercury mystique. while adding fuel to the vehicle, she was noticed there was a gas leak. the dealer stated that the part was no longer made and they were unable to assist her. the dealer is aware of recall, 95v232000 - fuel system, gasoline:storage:tank assembly:filler pipe and cap. she was also advised that it did not apply to her vehicle identification number. updated .*bf

Tl*the contact owns a 1995 mercury mystique. while inspecting the vehicle, the contact noticed that the cooling system was below level and he added antifreeze. several days later, he noticed that all of the antifreeze leaked out and he filled it back up. he checked the cooling system again a week later and the failure recurred. the heating system was also inoperative. the dealer stated that the vehicle was experiencing the same failure as mentioned in nhtsa campaign id number 00v367000 (engine and engine cooling). the vehicle has not been repaired. the purchase date was unknown. the failure mileage was 38,000 and current mileage was 38,800.

Wiring harness is cracked and shorting. *tr

Tl*- the contact owns a 1995 mercury mystique with a current odometer reading of 149,000 miles. the contact stated that the wiring insulation cracked and left the wires exposes, which could cause short circuits. the contact stated that there was an owner notification about this problem, but the manufacturer never fixed the vehicle, and the campaign expired. several electrical items under this problem started to fail. *ak

Dt*: the contact stated while driving various speeds, a gas smell was noticed due to a gas leak. the vehicle was driven to the dealer who determined a gas leak in the filler hose was present. there was a nhtsa recall, # 95v232000, regarding the gas tank filler hose and cap. the vehicle was not included in the recall due to the vin.

Dt*: the contact stated, the cover to the seatbelt retractor coil of the driver's side front seat ripped loose. the manufacturer determined the cover was only a decorative cover and not covered by the vehicle warranty. the contact attempted to repair the cover but it did not hold.

Dt*: the contact stated the engine overheated and idled at an elevated level while parked. there is a nhtsa recall, # 00v367000, regarding the engine. the vehicle was seen by an authorized dealer. the service department suggested replacing the wiring harness that supports the electrical currents of the engine. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin.

Dt*: the contact stated the vehicle temperature gage elevated while driving at normal highway speeds and the engine suddenly shut down. the vehicle had an odor of something burning like plastic. the vehicle was towed to an independent repair shop. the independent mechanic discovered exposed wires leading to the fan and engine. the radiator was flushed, engine performance enhancer was added, spark plugs were replaced, but the exposed wiring was not repaired. the independent mechanic discovered a recall concerning the fan wiring. the vehicle remained parked for two weeks before it was taken to a local service dealer. the dealer began working on obtaining authorization for the recall remedy, but the manufacturer would not authorize the recall remedy because of the age of the vehicle. the contact is the second owner of the vehicle, but the original owner did not receive a recall letter. therefore the vehicle was never taken to a service dealer for repairs. there is a nhtsa recall, # 00v367000, regarding the engine and engine cooling. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the time restrictions of the recall remedy. *nm

Ford has refused to replace the wiring harness in my 1995 mercury mystique because: the extended warranty for this vehicle expired in jun 2005 (10 years from 'in service' date. i have owned the vehicle since nov 2003 and never received a recall notice. ford states a letter was sent to a previous owner. i cannot verify this and really view it as irrelevant since the harness was never accomplished on this vehicle. is ford not required to locate and notify subsequent owners of such a recall if the remedy has never been applied to the subject vehicle. surely ford would keep records of remedies applied or not applied? the defective harness has rendered this vehicle completely unuseable, it now sits in the front yard. i cannot afford the repairs on my own (i'm a single mother with a 3 year old). i cannot sell the vehicle in it's present inoperable state. the crux of my complaint is that i feel ford should have made a diligent effort to locate the owners of vehicles affected and which were not repaired as part of the recall. i have contacted ford customer service by phone and e-mail and they refuse to review the matter further. can you help me?

Dt: there is a problem with the accelerator pedal sticking since june 2005. it happened at least five times. three times it stuck to the floor. there have been no accidents because of this problem. the consumer found that there was a recall on the year, make, and model. when she contacted the manufacture r,they told her that this vehicle not included due to vin. the recall only included vehicles with traction control. *ak

I was told the wiring harness on my 1995 mercury mystique has failed. the car only has 72,000 miles. it started with the traction control and abs systems failing. it has now spread to the engine and transmission. the car is now undrivable. my ford dealer told me this failure is becoming a problem on the ford contour/mercury mystique models. is there any recourse i can take?*jb

Lights get very dim when engine cooling fan comes on. i had battery checked by advanced auto parts and it was fine. i found the vehicle had been recalled for a cooling fan issue on the autosite.com website.(campaign # 00v367000).. i called ford recall dept on 8/16/05 & spoke to danielle in toronto canada. after giving her my vin # she said there were no any recalls for this issue expect for 1 to replace the fan fuse which was done 4 years ago according to her. i have owned the car for less then a year. i would like you to check into this. my vin # is 1melm66lsk610829 1995 mercury mystique v6 2.5 liter. thank you john shehadi. *jb

The majority of the insulation on the wiring of the engine compartment has become very brittle. whenever a wire is touched the insulation falls off. this could cause a fire because some of the wires come directly from the battery. in the last three years i have contacted the ford motor company or repersentative and reported this problem. i never got a response. at the present i cannot afford to replace this vehicle, i will as soon as i can. the wiring needs to be look at by some one. ten years is not long, actually it was seven years when i first noticed the insulation problem. *jb

Defective wire harness in 1995 mercury mystique.*mr nar incoming document could not be located. *nm

While driving vehicle changes gears. consumer states vehicle slows down.*ak

Fuel vapor smell. diagnosed as a failed hose at the top of the fuel tank (between the tank and the vehicle body). service writer indicated that the problem was caused by flexing between the body and the tank and that, in his opinion, the design did not take the flexing into account sufficiently. there was a fuel leak, and the vehicle would have leaked significant fuel in a roll over.*ak

1995 mercury mystique check engine light related to the 332 service code started coming on randomly around 51k , and now illuminates after vehicle has been driven approximately 1 mile. car now has 83k but i never received a recall notice regarding this condition. this vehicle's inspection sticker has expired and cannot be inspected in this condition. pressure feedback sensor, ecu and evr have all been replaced to no avail. *jb

While backing out of the garage a loud banging noise was heard coming from the rear. driver was able to pull the vehicle back into the garage. then, driver contacted dealer for an appointment. *ak

Ford motorcraft battery. *bf the consumer requested a written warranty for the battery but was denied. *nm

Vin - [xxx] engine wiring insulation is cracking and falling off of most wires leaving exposed wires updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Vehicle's gear was locked into the parked position. *mr the consumer stopped to get gas and when he returned to the vehicle, he found that the gear would not move out of position. recall# 98v233000. after doing some research the consumer discovered a recall had been issued on the type of vehicle he owns. *sc the consumer was not sure if the recall applied to his vehicle. *jb

Wiring harness insulation is cracked. as a result, consumer was unable to start vehicle. when it did start after two minutes of driving vehicle smoked and shut off. *ak

The consumer stated the vehicle over heated. *jb

At around 50,000 miles we noticed the housing that holds the driver\\'s side airbag coming loose. we received a couple of recall notices on other things so when we took it in to get the recalls done i asked the technician at sunflower lincoln/mercury if he could check out the problem with the airbag housing and possibly fix it for us. he called us back stating that the bolts had sheered off from the inside of the housing and that they couldn\\'t fix it and that we would have to pay between $300-$500 dollars out of our own pocket to get it fixed. we then called lincoln/mercury headquarters and were told that \\"the housing is just like a tire and that over time it wears out and that we would be responsible for any repair costs to it\\". i have a major problem when the technician tells me that the problem was the bolts sheering off from the inside and then being told it\\'s my problem. this becomes a safety issue for which i believe mercury is responsible for. the problem sounds like faulty equipment and they have no intentions of doing anything in good faith about it.

I've had this car about 5 years and had nothing but problems there was a rotten egg smell a smell like a fire cracker electical problems car cuts off over heats there are so many things wrong and i can not afford to but a new car right now it has been in and out of ford and mercury dealerships for repair

6/15/03 i do not have the exact dates of problems, but i will relate my experiences. shortly after purchase used in 1999, the brake light switch, which also controls the shift inter- lock, failed. took it to the dealer and they found an open connection behind the glove box that controls the switch operation. they fixed that open connection and the switch worked fine. then the switch problem started again. tried a new switch and that failed after a few months. have gone through six or seven switches and have one now that seems to work. i purchased and installed new switches myself after the first one because ford was charging me about $15 for the part and around $90 to install. asked service people at ford and they told me that some switches work and some don't. asked another serviceperson at different dealership and was told these stop light switches rarely fail? got a service bulletin from ford stating that the front strut springs could fail but not to bring the car in until they did fail. got another bulletin stating that the main electrical connecter for the engine under the hood could fail but again don't bring the car in until this failure happens. ford did repair a failed hi-speed heater blower connection at their cost. i asked the tech why he had to raise the car and he said, poor design. poor design seems to be a common theme with the '95 mystique. by the way mine is a four banger. i guess the most troubling was the brake light switch. not only can the car not be shifted out of park, the brake lights won't work even when the manual over ride is used. nothing like not having brake lights on today's roads! the car now has about 78,000 miles. why so few? didn't want to drive with no brake lights. i see the '95 mystique/contour was nothing but problems. i don't know how service bulletins concerning front spring failure or main engine harness failure which i described above cannot be classified as recalls. robert soderlund

The front springs were changed under one of the recalls after one broke.the back springs were not under recall but were both broken and ford refused to do it even though the springs were from the same supplier and failed prematurely. i had to change both rear springs due to their partial recall. the air bag light is blinking now which i am told means the air bags will not deploy if involved in an accident. i need to drive the car and if involved in an accident will hold ford responsible for any injuries as they won't fix this faulty system.

Consumer stated vehicle jumped out of gear, even when slamming on the brakes, vehicle would not stop. this resulted in several accidents. consumer took vehicle to the dealer/mechanic, and was told that they could not resolve the problem. *ak

Both rear springs on the 1995 mercury mystique broke in several places. front springs are recalled as defective. rear coil springs are the same part number and manufacture as the front. how can one be recalled and not the other when they are the same item and manufacture. this is very irresponsible on the part of mercury. *la

Request for reimbursement for replacement of gas tank since it is a product of a defect.*mr gas station attendant was fueling the vehicle when a large puddle of gas leaked form under the vehicle. vehicle was taken to the mechanic who stated it should be covered by ford. prior to this incident, the gas tank kept shutting off automatically and the attendant had to pump it slowly to keep it from shutting off while being filled. consumer was told by the dealership the vehicle would be looked over and it was dependent upon the mileage and condition of the vehicle. consumer contacted the mechanic and relayed the info. from the dealership. mechanic stated his computer showed a recall for the fuel tank and should be covered. consumer again contacted another ford dealership who stated there was no recall. mechanic did repair vehicle. *ph

Automatic transmission fails to down shift while driving. dealership replace dthe transmission, but the problem still exists. *ak

Transmission will not down shift had a new transmission put in the car and it still does the same thing. no one seems to know why? could you please help me i have spent to much money now. 1995 mercury mystique. *jb

Vehicle stalled at 35 mph and failed to restart. the vehicle was towed to the dealership. the mechanic determined insulation on the wiring harness had deteriorated and caused a short. *ak multiple shorts occurred as the insulation throughout the wiring harness had badly deteriorated. the engine stalled twice. it was determined that the entire wiring harness needed to be replaced. *scc *jb

While the vehicle was parked it caught 0n fire from underneath the hood area. *ak

Vehicle was experiencing the same defect with its shift lever as stated in recall 98 v 233 000, but this vehicle not included in recall due to vin. *ak

The consumer stated most of the time the vehicle failed to start, but when it did start it stalled while driving. *ak *jb

While traveling on the highway and without prior warning vehicle downshifts. *ak

In july 2003, rear seat belt would not release from the buckle. the consumer had to cut the seat belt in order to remove a child. *ak

The vehicle overheats after driving two minutes. the vehicle was taken to the dealer on 6/6/2003 who stated that head gaskets blewout and should be replaced. *ak

While the driver of the 1995 mercury mystique was operating the vehicle, i was in the passengers seat. the car began losing power and the driver kept the car going. at this point a driver pulled up along side the car and yelled "your car is on fire". the driver of the mystique then pulled to the shoulder and the car was engulfed in flames on the passenger side. i immediately exited the car while hearing a woman scream "it's going to explode". i suffered 2nd degree burns on my face,right ear, right arm, right leg and isolated 3rd degree on my right knuckles. i attempted to contact an attorney but he eventually quit the case. i don't think that i should have to pay medical bills from this fire. the driver was unhurt but his car was burnt to a hunk of black metal. *nlm

Consumer noticed that after making a right turn, the vehicle's radio light became dim and started to blink. the consumer replaced the tail light, the blinker was replaced a few times due to blowing out.*ak

The engine wire insulation melted which caused the electrical system to fail. *nlm ph. while driving, the vehicle abruptly shut down because the electrical system failed, which was caused by a wiring harness problem. the consumer believed the problem was related to the recall. *jb

Coating on electrical wires failing. most if not all wires exposed. est. of repair is $800.00. similar cases are odi # 848119, 8017443, 780255 (no fire). the repair shop that i have received est. stated this is the 2nd car in as many weeks with the same problem. *nlm

The air bag warning light keeps blinking on my 95 mercury mystique. ford says it is not covered under any conditions as a defect. *jb

Caliviar ford in chesapeake va. refused to complete recall of engine cooling fan electronic fuse due to melted wiring harness. this fault was caused be a previous recal (campaine id number : 01i0090000) (visability: defrogger system:windshield:controls:wiring) causing the attached electrical connectors to melt. i just spent $2000.00 and replacet car with new motor because the motor blowed up due to another factory recall id# 00v367000 engine and engine cooling. i purchased this car with over 100,000 miles and this work was never performed and i did not receive the recal until after 100,000 miles.

Prior to recall 00v367000, the vehicle experienced engine failure, the dealer informed consumer the engine was beyond repair.*jb

Nhtsa#94-v-203-000, has the same problem. dealer has been notified and will install a new fuel tank at consumer expense. please provide further information. ph

The rear bumper had no shock absorber material installed within the shell. thus a minor hit and run resulted in over 880 dollars in damage to the rear bumper.

Head light switch over heated since the car was new. gets uncomfortably warm to the touch. blower speed switch over heated, melted internal plastic base so fan speed could only be set at top 2 speeds. upon removal for repair found the power terminal had also over heated that the copper was discolored and the plastic insulation on mating connector had begun to melt and deform. ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****739799. *ak *jb

The dealer refused to honor the recall for the engine coolant fan 01 i 009 000, because of a melted wiring harness in the engine compartment. *jb *ts

Vehicle was involved in a head on collision, but airbags didn't deploy. please provide additional information. ph

The rear seat belt buckles broke into many pieces when trying to use it. dealership would repair but at a cost. ph

Flex pipe broken, fuel system very poor and ignition system also.

When the a/c was on the abs and traction control lights to turn on and occasionally the brakes would grab. abs grabs the entire time the a/c is on causing the car to be unsafe to drive. possible due to recall #99m03 on the wire harness

Nhtsa#9129-99-v-233-000: head light switch/wiring harness the terminals at the head light switch and wiring harness connector can experience heat damage as a result of overheating (information on mystique 1996) consumer states has the same problem, dealer has been notified. please provide further information. mr

Recall # 00 v 367 000 concerning cooling system fan overheating. consumer received recall letter. took vehicle to dealer. dealer said there was no problem at this time. later, vehicle started to smoke, wires were burning and saw flames coming from radiator. consumer feltthis was a direct result of recall repairs not being performed. please provide any further information.*ak

While driving and without warning vehicle caught on fire under the hood. dealership was notified, vehicle was serviced. however, vehicle was continued to be used, miles later vehicle became inoperable.*ak the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs. dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing. tape player would not eject. vehicle was hard to steer, especially when raining, dealer could not duplicate problem. front brake pads were replaced and rotors were machined due to vibration when braking. vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled. right blinker too fast, dealer replaced right rear turn signal bulb. *slc

While traveling cruise control sticks, not disengaging set at 65 mph. owner pushed brake pedal to disengage, but no response. he then tried pushing off button on steering wheel, still no response. owner had to immediately pull off the road and shut off ignition. vehicle sat on the side of the road until owner felt that vehicle had cooled off. then, and only then, was he able to shut off cruise control. owner stated that manufacturer was reluctant, and did take complaint seriously. please describe details. *ak

With no warning wiring harness had snapped, causing vehicle not to run. cause unknown dealer notified.*ak

Insulation on electrical wiring is separating and coming off, this causes the wires to touch and melt. dealer indicated insulation has to be replaced. reported by john jenkins.*ak

While driving coil spring had broke, causing vehicle to rattle.*ak

Brakes will not stop vehicle. when applying them pedal goes all the way down to the floor. dealership is aware of problem.*ak

Rear coil spring is corroded, and there is noise rear end. dealership is aware of problem.*ak

Brakes and steering lock during inclement weather due to belts on pulley being exposed to the road. *ak

Consumer smelled very bad fumes/odor in the vehicle. *ak

Front and rear shoulder/lap belt combination do not retract as designed; get caught in door; causes door to jam, breaks plastic buttons on belts. *ak

The vehicle experienced sudden acceleration.*jb

Stop and go traffic, slowing down, suddenly the brakes failed to take, vehicle rearended another vehicle. *ak

Axle broke while driving, causing front right wheel to fall off. *ak consumer states it was the axle that fell off not the wheel.*jb

Axle broke while driving, causing front right wheel to fall off. *ak

The dealership had the car all day and told her the that the recall work was completed when she picked up her car it hadn't been touched (95v228000). *ak

The dealership said they would fix her car and they had it for the day and they have not touched even though they said the recall work was done (94v184000).*ak

When drivng in wet weather steering belt locked up, causing a loss of steering, no cover to keep from getting wet,vehicle became uncontrolable, impact 12:00. *a

While driving vehicle, the accelerator cable broke, pushed on pedal, stayed in place, would not return to original position. *ak

On occasion while idling, unknown humming noise is heard. owner says feels some acceleration w/foot on pedal. please describe details. *ak

Frontal collision, impact 12:00 position speed 12mph, dual airbags did not deploy and rear lap/shoulder on passenger side failed. *ak

If undercarraige gets wet during wet weather, the battery light goes on and power is lost losing steering, due to belt getting wet, waiting for replacement. tt

Consumer was driving and the passenger side air bag deployed causing consumer to have an accident. tt

Consumer was driving and the driver side air bag deployed causing consumer to have an accident. tt

Turned the ignition and vehicle began to smoke. resulting in vehicle fire. *ak

Vehicle surges while engaged in gear and ready to go. tt

When driving the vehicle the vehicle stalls/hesitates/stumbles. tt

Just smelly fumes. please describe. tt

Recall related, 94v184000, vehicle was repair under recall notice, still experience problem can not fill up tank. tt

When driven through water power steering is lost due to wet belt driving power steering motor. tt

After vehicle is started, engine surges. tt

Inertia switch failed upon a rear impact. *ak

A/t: when shift into reverse, vehicle rolled forward about 2 inches; hard acceleration to back up; jumped as though emergency brakes were applied. tt

Power steering belt slipped in the rain, causing loss of power steering assist. *ak

Loss of power steering, causing the wheel to lockup and can't make a full turn. tt

Because of uni-belt that run power steering,generator,etc. when driven threw puddle of water the power steering is momentarily lost. tt

Purchase car 4/1/95 the power steering go out when it rain there is no power have to wait for the power to come on. tt

When driving through a puddle of water, steering locks up. tt

Rpms running at 400-600 rpm's in drive, idle causes it to shake. normally it runs 800-1000rpms. consumer went to dealer regarding tsb, understanding that it was not a recall. transmission is going bad because it's too close to engine. dealer will fix the problem at consumer's cost.*ak

While driving about 10-20 mph noticed smoke from under the hood. she pulled over and saw flames. fire department put out fire. damage unknown at this time. please add further comments.*ak

Vehicle caught on fire in same way as mentioned in nhtsa recall 00-v-367-000/ manufacturer's recall 00s44. consumer stopped to have timing belt repairs estimated. while walking away from vehicle consumer heard chirping, and smoke was coming from vehicle. consumer's hand was burned while reaching to unplug power plug. consumer contacted manufacturer about a recall not received. manufacturer would not offer remedy because vehicle was over 100,000 miles for extended warranty. however, at time when recall was sent out vehicle had between 96,000-98,000 miles. manufacturer did admit that recall notice might have gone to another address, but they still will not cover it.*ak

Consumer received recall 00v367000. dealership has performed repairs to correct problem and was charging consumer for parts and labor. please provide any additional information / attachments.*ak

Vehicle stalled in traffic after making a turn in wet weather. when turning, there would be noise prior to stalling. problem was intermittent, and getting worse. noticed technical service bulletin that indicated an air intake kit to correct stalling problem. vehicle has since been repaired.*ak

Engine head gasket blew while consumer was on the way to work. engine needed to be replaced. it overheated with smoke and fluid leaking from engine. vehicle was not holding compresssion, and will not stay started.*ak dealer found spark plug holes due to a bad/cracked head gasket. *slc

Recall 00 v 367 000/engine cooling fan: dealer (kain family ford, london, ky; phone# 606/864-3555 ) unable to honor manufacturer's recall due to no parts available. provide any further details on this matter. *ak

Consumer received nhtsa recall 00v367000/ manufacturer's recall notice 00s44 for engine cooling fan repairs, but was unable to take vehicle to dealer for repairs because consumer was in pain. on way to dealership to have consumer's vehicle overheated, water shot out of the spark plugs, and vehicle would not start. vehicle had to be towed to consumer's home. dealer has yet to be contacted. please provide further details.*ak

Gear shift gets stuck in the park position, and a screwdriver is needed to get gears loose. dealer has been contacted. please provide further details.*ak

Cooling fan was under recall#00v367000 also, certain thermal limit in cooling fan resistor had an open circuit which caused fan to shut down, causing engine to burn.*ak *slc

While driving about 25 mph engine will stall without a prior warning. has to drive to side of road, and restart engine, and will work.*ak

When applying brakes pedal feels hard, braking distance is too long. *ak

Engine check light keeps coming on/off. dealer said not to worry about it. recall 00v367000/ engine cooling fan repairs performed, yet engine check light still on. *ak

While traveling at 30mph temperature gauge went to hot, and vehicle completely died. rep at dealership had vehicle towed to dealer, and they reported that wires had melted underhood which resulted in wiring harness needed to be replaced. *ak recall 00v367 dealing with overheating related to the problem consumer had with vehicle, however dealer will not do any recall repairs due to mileage of vehicle. *slc

Wiring harness has cracked and vehicle stalled. contacted dealer. *ak

While traveling at 25 mph accelerater cables snapped, and consumer had to push car out of traffic. consumer felt this was dangerous because someone could rear end consumer. *ak

Recall 00 v 367 000 repaired on 09-feb-2001. consumer stated that after recall repairs were done engine seized up.*ak

While driving 45 mph and passing another vehicle, vehicle stalled. took vehicle to dealer, who found that plastic tension wheel attached to timing belt broke. *ak tension wheel broke in 4 places, consumer states this part was made of molders plastic. *slc

Engine cooling fan failed, causing overheating and stalling. there is recall 00v367000 for this defect. however, this vehicle is not included due to vin. *ak

While driving would hear a rocking noise coming from front of vehicle. then, stopped, and found out that coil springs were broken without a prior warning of the problem.*ak

Fuel tank is leaking fuel, consumer had fuel filler line replaced in 1998. currently, it needs to be replaced again. there is a recall, but this vehicle is not affected due to vin. *ak

While pulling out of a gas station traveling at approximately 2 to 3 mph, driver's side air bag fell out into drivers lap. dealership requested that consumer replace steering column at her expense. *ak

Consumer received a recall letter for front coil springs. a year later, when driving he heard a loud banging noise 3 times. took vehicle to dealer, and front/back coil springs were broken. dealer said they would replace front coil springs and not rear ones. consumer felt vehicle would still be dangerous to drive if rear was not corrected. *ak

Consumer took vehicle to dealership to have recall 00v367000 repairs done for engine overheating. after recall work was performed, engine still was running hot. dealership stated that any additional work was not covered under warranty. please provide any additional information/attachments.*ak

Smoke was coming from under hood while driving. managed to pull over to a parking lot. checked under hood. someone indicated that engine's head gaskets had blownout. *ak

Battery light comes on, and consumer can hear fan running, and it should not run all the time.*ak

Consumer was going 45-50mph and vehicle started to overheat, it was raining outside. conusmer pulled hood up to cool it off. oil was boiling smoking, and vehicle just died out. dealer still inspecting cause. consumer please add the vin#.*ak

Cooling system overheated and burned engine. there was not any prior warning. dealer replaced engine on consumer's expense.*ak

Switch that dims or brightens dashboard light has burned out due to poor contacts.*ak

Consumer contacted dealer in reference to recall number 00v367000/ manudfacturer's recall 00s44. dealer refused to correct recall work.also, vehicle was currently overheating which is stated in recall. please provide any further details. *ak

Driver's side window will not go up or down. *ak

While driving vehicle would not pick up speed. later, it would kick in, and suddenly accelerate. took to transmission mechanic, and was informed not transmission. took to another mechanic, and was informed it was timing belt, and then later not timing belt, it was head gasket which was warped. engine was replaced. then vehicle not able to be started right away. spark plugs had blown out. currently, mechanic thinks it was electrical system. *ak

Vehicle in front stopped short. consumer applied brakes and pedal broke. vehicle failed to stop. rearended another vehicle. air bag deployed. slammed arm against windows and broke it. emergency room treatment. *ak

While driving vehicle started to smoke and died. consumer had already received a recall letter for engine smoking. consumer said this was same thing that happened too her. *ak

While driving 15-20 mph engine failed due to timing belt coming off. engine had to be rebuild. *ak the timing belt tensioner failure caused the vehicle to stall and damaged the cylinder head as well. the dealer rplaced the cylinder head. *yh

Vehicle caught on fire due to the fuel rail injectors bursting and causing fuel to leak into engine. vehicle suffered a total loss. also, caught on fire on 10/28/98 due to wiring harness overheating which was later covered under warranty.*ak

Back tail light lense, cover over bulbs keeps cracking. when this happens water gets inside and blows bulbs. *ak

Motor would stall and die, and turn signal quit working, took to mechanic, and they said wires were bad and shorted out. *ak

While driving vehicle would stall at any given time, and speed when shifting gears. transmission was replaced by mechanic.*ak

Heater blower switch is blowing out, and blower does not work. also, consumer found wiring harness burned up underneath engine. *ak

Seat belt trim is coming off, causing retractor not to work properly. whenever a vehicle runs over a water puddle, it causes a momentary power steering loss. dealer was notified. please feel free to provide any further details on this matter.*ak

Consumer is upset because recall #00v367000 concerning engine: cooling system fan failure has not been sent out to her, and manufactuer has not notified dealer. also, not supplied them with parts. consumer feels recall is not being done in a timely manner, and in meantime, she is driving an unsafe car. *ak

Was driving and vehicle stalled out. had no prior warning. first time mechanic replaced a fuse. when it stalled out the second time after starting vehicle, had it towed to dealer. mechanic placed vehicle on diagnostic machine, but no codes of problem appeared. *ak

Consumer was able to remove key out of the ignition without gear fully engaged into park . about 2 hours later, 6 year old child went into vehicle to get a cd out of vehicle when he accidently hit the gear selecter into reverse, causing child to panic and jump out , vehicle rolled over child's leg . gears can be moved without key in the ignition and without applying brakes. *ak

There is an electrical problem that caused all interior lights and brake lights to dim. dealer has been contacted. *ak

Both rear coil springs have broken. please provide further detail.*ak

While driving vehicle at highway speeds throttle cable broke, vehicle was not able to acclerate and stalled which could have caused a crash. dealer replaced the throttle cable. *ak

Suspension bolts & coil springs had rusted through & broke. happened while driving vehicle. had no warning of any problems. took vehicle to dealer & informed by mechanic repairs can be done. *ak

Transmission gear gets stuck in park or reverse. when this happens consumer cannot get vehicle into drive. sometimes it gets in drive and cannot be placed into park. dealer has not been contacted.*ak

Due to defective parking brake which became corroded, parking brake did not release. also, premature wear of rear brake pads, caused extended stopping distance which could result in a crash. brake cable was replaced after much delay. *ak *ml

While driving defective tie rod end broke, causing a loss of steering control which resulted in a crash. please provide further information. *ak

While driving on road travelling 25mph turned the windshield wipers on, and window was obstructed by a film of oil. contacted dealer, he not able to determine the problem or where it was coming from. also took it to two other mechanics, and still not able to find the cause of the problem. *ak

While driving and without a collision occurring driver's and passenger's air bags deployed, cause unknown. please give any further details. *ak

The insulation of the wiring has degraded, causing the vehicle to short out. dealer has repaired the vehicle, and the problem still exists.*ak

Consumer took car to the dealership severaltimes for brake failure/ steering column failure, and premature wear of tires. had all her tires replaced two month ago. while driving 45mph on the highway and t approaching a trash truck in front of her, trash truck speeded up an d got in front of consumer's vehicle. consumer tried to overtake the trash truck and ran into a curb. trash truck put on brakes and so did consumer. however, consumer's vehicle rear ended the back of the truck due to brake failue, and steering column disconnected from dashboard, and dropped in her lap. also airbags deployed and dropped into consumer's lap, and the substance released affected her son's eyes. the car was totaled. *ak

While driving on the highway at 65mph, transmission would jump from overdrive to third gear on its own. sometimes jump from neutral to overdrive. whould not have prior warnings. had contacted dealer & taken vehicle to mechanic. problem can not be duplicated. *ak

While driving 45 mph and without a collision occurring, driver's and passenger's air bags deployed, cause unknown. also the abs brakes locked up. please give any further details. *ak

The rear coil broke. had taken to dealer & was informed the parts are on back order. would be notified owner when parts were available. *ak

Vehicle is accelerating slowly. took car to the dealer for a tune up, and was told exposed wiring from the transmission harness causes the slow acceleration. *ak

While driving air conditioner fan motor caught on fire. driver was able to put out the fire out. the dealer was notified about the problem. the fan motor has been replaced by owner. *ak.et.

Vehicle experienced sudden acceleration when consumer is not accelerating. while driving at higher speeds, the vehicle speed will drop unexpectedly, and after a moment it would return to the actual speed which results in stalling . in addition, vehicle shakes / vibrates. *yc consume states vehicle will accelerate itself up to 20 mph without giving any gas and then will drop down again to the speed it was before, vehicle will decelerate to 10 mph, without stalling and then will return to speed that was traveling before. *slc

The front coil springs came through the left front tire, causing tire to go flat immediately, and vehicle became uncontrollable. dealer would only repair front coil springs if there is a break & nothing else. *ak

Vehicle experiencing problem with water entering underneath vehicle and causing engine to shut off while driving. dealer repaired at consumer's expense. also, air bag sensor light came on blinking, indicating that air bag may have deployed. dealer notified, and would only repair at consumer expense. can nhtsa help in this matter. *ak

Consumer received a recall print out from repairs shop concerning throttle cable; contacted mfr. and informed that vehicle was not part of recall; consumer is reporting this information to nhtsaand hoping nhtsa can assist ths matter or give addtional infor's. ( nhtsa recall # 97 v 225 000).

Heater blower switch overheated and melted the harness. also, rear door latch and acutator broke, causing door to be inoperative, and the rear coil springs corroded and broke. please provide further information. *ak

The vehicle jumps forward when being put into gear. dealer says computer on board is telling the transmission there is a malfunction. *ak

Consumer has been having electrical problems/failures with power seat and other elements on the vehicle. *ak

Electrcial harness wiring has no installation which could result in a fire, cause unknown. please give any further details. *ak

Gas is leaking from the gas tank, and the smell is getting into the vehicle. when getting into vehicle and when driving, consumer can see where the gas is leaking from the tank. consumer contacted dealer since gas tank was repaired before, and now the tank is leaking again. dealer can't determine the problem. *ak

While driving over a puddle, the vehicle power steering loses all power due to a defective pully which been replace 3x. also problems with rear stablizler links and bushing. please provide further information.

Engine check light continues to come on. dealer has repaired vehicle several times, problem still exists. provide further information. *ak

When raining or in a puddle of water, engine check light will come on. the steering locks and the vehicle will stall out at 5 second intervals. there is no control over the car. dealer contacted, and unaware of any recalls. states crankshaft/pulley shield and belt need to be replaced. *ak

The consumer has been experiencing problems with accelerator. while applying the brakes vehicle started speeding up. the manufacturer has been contacted. *ak

When vehicle is in reverse it makes a very strange noise. when backing out and applying brakes, the vehicle makes the same noise. no warranty. dealer contacted and cannot find a problem. *ak

When driving behind large vehicles in the rain water gets in the engine, causing it to hydrolock, making it possible to lose control of the car. *ak

There is leakage on the rack part of the power steering of the rack and pinion. please provide more details. *ak

Battery light comes on intermittently. during inspection dealer found nothing. dealer contacted again, states that the entire car needs to be rewired, estimated costs - $3500.00. driving approximately 35-40 mph, vehicle stopped and will not start until jump starting, dealer cannot duplicate the problem. *ak

While driving the cooling fan shut off, causing cooling system to short out, resulting in a engine fire. *ak

Wheel bearing and the hubs are prematurely wearing. cause unknown. dealer cannot identify the problem. please give any further details. *ak

The braking system malfuctions intermittently. when braking the vehicle moves to right or to the left, causing the vehicle to move into that lane which may cause an accident. also at a stop sign with foot on the brake the vehicle idles, and moves forward abouth an inch. dealer cannot determine problem. *ak

Automobile was sitting in driveway and suddenly began to burn. fireman stated fire started in trunk near fuel tank. *ak

The construction of the trunk allows water to enter. also, when vehicle is started, the gear shift would lock up. the solenoid locked due to the cup holder's location. *ak

While driving the engine mounts broke, splitting the air conditioning lines. manufacturer was notified. *ak

While driving at highway speed the electrical system shut off, causing owner to lose control of components. consumer states that she has had problems with the electrical system prior to this incident. the dealer has been contacted. *ak

Whenever entering vehicle from outside the driver's side door consumer sustained electrical shocks. *ak

While driving heard a pop and vehicle spun out of control, colliding into a tree. the axel has been replaced prior to this incident. the dealer ha been notified. *ak

Received recall notice (*97v225000). called & set appointment. was called back & told no parts. while driving pressed on accelerator & no power., later it kicked in, intermittent only. took to dealer & told to make other appointment in front & leave vehicle. needed vehicle for work in evenings & could not leave vehicle all day. *ak

When drivng in rainy weather conditions or driving over water on the pavement the vehicle will lose all power steering ability and the eletrcial system will completely shut down. please give any further details. *ak

While driving and coming to a stop the vehicle stalls. owner states that it seems as though the vehicle is not getting enough fuel. the vehicle starts up immediately. vehicle has been into the dealer for repairs three times. *ak

During wet road conditions car tends to lose power steering control for about 10-15 seconds. dealer is aware of problem. *ak

Gear shift would lock up; needs a screwdriver to unlock it & move it to neutral position; can not put into park or needs to repeat process. *ak

When driving the vehicle in wet conditions the charger light comes on and the steering gets tight. *ak

During vehicle operation in wet conditions, the steering wheel locks up, for 3/4 seconds at a time.*ak

Ts

Vehicle would not go into reverse; slipped when shifting; transmission had to be replaced.

Electrical system's wire insulation cracked/fell apart, causing shorts, resulting in fires.

Last year in march 2001 i had a recall on my engine cooling fan. i brought my car to a local dealership to have it taken care of . the car at the time was presenting problems with overheating, excessive torque, and the check engine light was occasionally coming on. the dealership (was laplace ford in laplace, la) only changed the fuse for the fan and nothing else. at the time i brought my car in the mileage was at 84000 miles and the warranty for the fan motor only extended to 100000 miles. now the problem has become worse and laplace ford is syaing they need to charge me an excess of 450.00 for repairs when in all actuality this problem (which i thought was already taken care of a year ago) i feel should be ford's responsibility to repair. please advise me in what actions i may take to resolve this issue? thank you.*ak

We have had to replace the alternator 4 times in the last 3 years, all at our expenses. our daughter was driving on i-90/94 in wisconsin, at 70 mph, when her car lost power and she had to get over to the shoulder. ford thinks they have solved the problem by replacing some circuit board component. in august, 2001 the front, right coil spring broke and had to be replaced. later we found that we had not been contacted about the recall on it. one year later a rear coil spring also broke right off and had to be replaced but the rear coils were not under recall so we had to pay for that ourselves. we believe it was inferior materials because we have never had a vehicle before, of any make or model where the coils springs rusted and broke off. dt

Transmission problem has been analyzed several times by both ford dealer and other shops. they feel solenoids internally have failed and transmission must be rebuilt/replaced. vehicle does not shift properly, will not go into overdrive (4th gear). loss of cruise control. what shifting remains is erratic. speedometer gear drive sheared off and was replaced before full extent of problem became known. in reading on the net about other people with same problem, appears solenoid failure in this transmission is common and premature.*ak

Motor kept overheating and was caused by cooling system not functioning properly, also the right passenger spring was replaced prior to my purchase, are these springs faulty? i paid $1100 for the hgeads and my car is in the shop and i am getting an estimate for the repair of the spring.

This part caught fire dealer replaced on 3/22/2001 because of recall the replacement part has now failed in less than 4,000 miles on vehicle since last replacement dealer refuses to honor warranty because vehicle has more than 100,000 miles on it

In feb 1999 we received a recall notice for failure of the front springs on this vehicle since it originally had been sold in a snow/cold state. the front springs have not failed. however there was noise and poor handling in the rear of the car. investigation by a ford dealer in tucson did not disclose any failure of springs. the dealer recomended replacement of rear struts. this work was authorized at an independent repair facility (ase certified mechanic) upon dissassembly of the strut unit both rear springs werre found to be broken near the top. the failure was attributed to corrosion. i requested a meeting with a ford motor co representative to show the failed springs and rquest reimbursement for the parts. met with paul berradi. he refused to acknowledge there was a problem although he did write down and document the failure. he advised me to keep receipts to claim reimbursement if ford ever did recall the rear springs. i have these papers. *ak

This is the 2nd transmission to blow in this car! the first one went at 43,500. i reported this to you on 4/28/99 in your database! three years later same month my 2nd one blew out and now i have to pay another 2,000 bucks for what clearly is a defective ford transmission! why has nhtsa not done anything about this! when it blew out i was going 55 miles an hour and i was almost rear-ended by an 18 wheeler! this has been a problem for years. nhtsa is good at authoring a recall on seatbelts and cup-holders but when it comes to a high priced part you do nothing as the consumer continues to get raped! thanks alot nhtsa!*ak

The drivers door failed to latch.the car was not damaged in any way or broken into. fortunately the car wasnt moving at the time, there was no reason for it to fail. the drivers door and passenger door had to be tied together with rope in interior of car to drive it to dealer. i also had to hold on the door to prevent it from opening. the dealer made the repair with a clip and new latch, however i was held responsible for the 118.00 bill. if this isnt a safety issue then i dont know what else it could be. a drivers door latch should never fail at 60287 miles! this car has been driven by an adult and has the normal wear and tear.certain components of a car should be warrantied for 100,000 miles. i have had numerous problems with this car, but this is the first time i felt i had to complain about this!! these dealers and the manufacturer have to be held responsible when a car has a safety defect! such as this one. a trend shouldnt have to be established when it concerns a safety matter. i would be curious to know what other mystique owners think of this problem. there are certainly plenty of them with customer complaints. i feel all of us are getting taken to the cleaners and the mess still remains! thank you for letting me vent my frustrations. i havent yet communicated with the manufacturer ford mercury division but i will certainly do so. sincerely, diane redburn. *ak

I have had three different wheel fail at different times starting at 110,000 miles. i have contacted ford about this and they say they have one knowledge of it. i have also had the bushings on the lower controler arms fail.*ak

Rightside motor mounts caused the engine to slip more into the car causing it to break the powersteering line. the line has been recently repaced. is there a recall call for the motormounts?*ak

Car was taken to the mercury garage because of the smell of strong gasoline vapors. mercury garage found vapor cannister located under hood of car to be full of fuel, raw gasoline, possibly caused by over-filling of gasoline tank. how is tank over-filled, when gasoline pumps have auto shut-off. raw gasoline should never be where it is not intended, in the vapor cannister. could be a very explosive situation. a dangerous and latent defect that cost $245 to correct. but the same hazzardous situation could occur again.*ak

Air bag sensor light on dash started blinking on april 10, 2001 when vehicle had 105,000 miles. took to dealer listed above to fix a total of three times and paid $559.72 in total for repairs but air bag sensor light began blinking shortly after third repair attempt. this means the air bag may not deploy in an accident and also prevents me from selling vehicle. was also charged for fan motor switch repair that ford had issued two recall/service bulletins on. wrote ford motor company "customer relationship center" on june 19, 2001 but have heard nothing from them. car needs to be repaired so air bag is functional and so it can be sold. also feel either ford or dealer should reimburse $559.72 since car was not fixed -- and now cannot be sold until it is!*ak

After having my front coil springs replaced last year, i now find that both rear coils have also broken. the manufacturer tells me it can assume no responsibility in this matter even though it had recalled the front coils for defective material. *ak

Ect relay switch needs replacing, due to overheating.*ak

4/11/01 water pump replaced by dealer in manassas,va. 5/11/01 overheated again. now told the it is the relay switch in the enginee compartment.*ak

I consider it very unusual for a vehicle to break both front coil springs within 3 months of each other.i had both replaced at meineke muffler and brakes at a cost of approx. $230.00.*ak

Engine check light starting coming on fall 2000. had diagnostics done by the dealer and a service station twice and nobody can find anything wrong. it comes on everyday about 5 minutes after the car has started and stays on the entire time the car is running. started having problems with the coolant summer of 1999. the temp. gage goes to 3/4 to all the way to the right. but i am told that nothing is wrong with that either. yesterday the temp. gage went into the red and the fan never kicked on. checked the coolant reserve and the coolant was boiling out the top. i checked it before driving and it was normal. i'm tired of putting money into this car. please look into the problem. thank you.*ak

Had dealer install electronic fuse module. noticed the three wires to the fan plug has exposed copper wire strands due to insulation heat damage making the wires to radiator fan unsafe. defective and heat damaged wiring to the fan is another reason a resulting underhood fire can be started.s*ak

Vehicle was taken to the mercury dealer at 45396 and 56249 miles due to frequently running at the farthest side of nornal on engine temperature gauge (almost in the red danger zone) especially when on hills or in the mountains. we were told "the car is meant to run hot." no remedy was suggested by the dealer either time. at 53486 miles, a technician at an independent smog station said he had never seen a car run so hot. he ran a fan on the engine during the smog test. this is why the car was taken back to the dealer for a check of the engine running hot at 56249 miles. on 10/17/99, the car lost power while on the freeway and came to a halt at the side of the road., steam was coming from under the hood. the car did not restrart. diagnosis at a nearby independent station revealed: vehicle had been severely overheated. all spark plugs are contaminated with coolant, and all cylinders are filled with coolant. a tear down of the cylinder head revealed that cylinder head is severely warped.

Ford re-painted vehicle and paint peeled again, even worse within 1 yr. ford said overheating problem was water pump and thermostat and housing. replaced both and problem was not solved.*ak

I recieved a recall notice in the mail concerning my 1995 mercury mystique. when i asked the dealer what the recall involved the service advisor said it was to replaced a fuse for the cooling fan motor. after taking the car to the dealer and following their inspection they said the cooling fan would require replacement under the recall. my concern is that on your web site under the recall database for my car there is a recall listed for 1994 thru 1995 mystiques with the 2.5 v6 engine. my car has the 2.0l 4 cylinder engine. i called fords 1-800 customer service number and they told me that this recall affects all 2.5 v6 and 2.0l 4 cylinder engines on 94/95 mystiques. this does not match the information posted in your database. *ak

Since we have purchased this car its been nothing but problems. the first thing was the blower for the heater and air conditioner was making a loud rattling noise.then the brain for the transmission went out and would not allow the car to shift automatically. next, the power steering pump leaked ,so that had to be repaired. then , here comes a good one...the front left rotor and calipor went bad..now this is even better,two weeks ago on the 11th of january, the 2 rear coil springs broke without warning, almost causing my wife to loose control of the car. this also caused the rear brakes to seize up and warp the rotors and calipors. i informed ford of the problem and they responded "thank you for letting us know of your problems, this will help us build better products in the future." we have a case id # 189341, this is the number ford gave us. thank you for listening to our problems, hopefully you can help us and many others that have had similar problems get some real results!!s

Wiring harness in the vehicle failed and caused a fire that burned the car to the ground. i see that on the recall page that there is a recall that indicates that the vehicle could overheat and start a fire. this vehicle nearly burned down a house and another vehicle when the fire occurred. the fire marshall advised that there is a magnesium coupler in the steering column that once it ignites it is basically impossible to extinguish. help.*ak

Driver side air bag fell out of steering column while driving down the road and cannot be reseated. *ak

Car was brought into dealer for repair of "severe vibration in steering column when car is idling in gear " complaint. dealer diagnosed the problem and determined car's entire steering assembly including the air bag must be replaced. dealer is not able to locate an air bag to complete the service nearly 4 months after the car was bought in for repair. i have contacted ford who has verified that the air bag is on "national back order". ford also claims to have no knowledge of when this part will be available. how can an important safety part be unavailable for such an excessive period of time? nobody has been able to help me. i've even called the office of ford's ceo, jack nasser, with no succesful results. is this car safe to drive? did you ever hear of such a situation? please help !!! *ak

This is a continuing problem the dealer has done many things to try to correct the problem. they have changed the converters, did a tune upand replaced some sencors, all to no avail. the check engine light comes on frequently and stay on.*ak

Right rear coil spring broke for no apparent reason other than defective materials. vehicle never overloaded. other similar failures noted in nhtsa database. manufacturer refuses acknowledge defect.

Both rear coil springs completely broken. ford has issued an extended warranty on the front coil springs, but refuses to fix the rear springs. i have conducted much research and have learned that this is a widespread problem with the 1995 mystique. failure to fix the springs may result in a punctured tire.

This mercury mystique has been a problem from the first time i drove it. all of the recalls were serviced by the dealer but i also experienced both front struts breaking, the front spring breaking, the front rotors cracking and the list goes on. the last straw was when the transmission failed at 74,000. the complete unit was replaced at a cost of over $2,000!! i've read the list of complaints on the 95' mystique and it's makes me want to cry. i will never by a ford product again.

Electrical system suddenly failed while driving to work. only the interior lights would operate and the emergency flashers would not come on for safety. when gearshift was put into "park" it would not come out because interlock is electrically activated (car could not be pushed to safe location out of traffic). several heavy guage red wires that connect to battery positive terminal (and run underneath the battery) lost insulation and shorted out causing abrupt loss of electric power to all items except interior lights. ford sent letter 10/1999 extending warranty for "certain" underhood wiring harnesses that could experience insulation cracking and failure, but will not accept warranty claim for my situation. i feel this is a very unsafe condition (the car stalled with absolutetly no warning) and may exist on other mystiques and contours. i have electronic images of faulty wires and ford's extended warranty letter for your inspection. please contact me if you need this information. thank you.

Potential for accident if broken spring tears tire. dealer's technician estimates that he has seen five similar failures on mystiques in the past year. *ak

When going through a puddle of water (of any size) steering get very difficult. also when hitting bumps with one of the front wheels the abs goes out. *ak

Hand brake fails to hold car when moving or stopped

Loud "clunk" in the right rear sping when any weight is in the back seat. contacted ford company, who has a extended warranty on the front springs. i was informed that they had no such coverage for the rear spring, although the spring are the same and can experience the same corresion.

Serpentine belt can slip when wet and making a turn because you lose power steering and engine may stop. very dangerous even though it happens at slow speed because hard steering and brakeing, not power assisted. just missed having head on collision. this has to be investigated because it may have caused some serious or fatal accidents without being noticed as the reason. have there been any internal notices about this at ford?

Faulty engine compartment design - allows alternator and electrical system to shut down when vehicle is driven through as little as 3-4 inches of standing water on the roadway

I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. the car is a lemon!! *ak

Had all new brake pads at 56000 miles. at dealer service at 77000 dealer noted rear brakes at 10%.dealer new of problem, corroded parking brake cable. part has been on back order since april servicing. neither dealer or ford will say when available. *ak

We have owned said 1995 mercury for 2 years.we did not recieve any defect notification on wiring problems .all under hood wiring insulation is cracked and peeling off. local dealer says warranty only covers cars 5 years old or 100,000 miles. manufacturer refuses to honor 8 year safty defect warranty. *ak

Temp gauge stays to right of "l" on gauge & car smells hot, dealer says everything is "normal". from past experience i know it's not "normal" for a 4cyl. to run hot. what can i do if dealer says there's nothing wrong?*ak

The cooling system on the engine block has been replaced but it still runs hot. ford did a buyback on almost every v6 made in 1995 but my car model. they claim that there have been no engine block compliants on my car model. but all of the people i know that have the same car are having the same overheating problems. *ak

Both rear springs broke. the car is only 5 years old. the heaviest items ever carried were 3 bags of groceries. i received a letter from ford motor company in 1999 regarding the possible failure of the front coil springs. i requested they be replaced at the time before failure and possible accident but ford wouldnt do it. these springs must be made of bad steel. my husband is a machinist/tool and diemaker and looked at the broken springs and can tell they are cheap steel. it cost us over $400.00 to get the car fixed. i want to write to ford motors regarding this matter, who do i write to,at what address

Throttle sticks at wide open position. this caused damage to the transmission, which now grinds when shifting into third gear. the driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. the heater fan switch has failed twice. the first time it was covered under a voluntary program. *ak

Power seat fore/aft inop - can't adjust. both front head restraint plastic innards have disintegrated - wobble around -can't adjust. found cruise control inop after delivery - replaced. drivers seatbelt buckle stop button gone - falls to floor. water pump impeler exploded on freeway - left stranded. battery/cable shorted &burned - caused loss of engine power / steering upon short. has also affected performance since incedent- - poor milage and such.automatic trans. switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.

My airbag indicator light blinks, i took my car to lannings ford here in carey oh. they said that the modular & fuse blew they don't know what caused it to blow if i get it fixed theres a good chance it may blow again we don't know so as of now my airbags won't work if there was to be an accident.

Fuel door doesn't always open, halting fuel re-fill process, ocational fuel spill/over run. fuel tank has been worked on two times by dealers. fuel door has been worked on one time by dealers. re-fueling problem seems to vary slightly by brand of fuel purchased. oddly, slower fuel re-fill action doesn't really seem to make a difference.

The car has come to a dead stop several times before. battery was replaced, alternator and other items rewired. dealer said similar events have occured on few other cars.

Vehicles speed kept increasing when foot was taken off the accelerator. the only way to stop the vehicle was to turn the vehicle off.

No summary

The car has given me nothing but trouble. first it was the driver side passenger restraint, that was fixed the day after it was purchased. then it was the battery. i replaced it may of 1999. then it was the gear not in the exact shift that it should be in. now it's the car overheating , going past the red 5 mins. after driving. when i took it to a ford dealer they said it needed a new head gasket. come on now there are only 50,000 miles on this 1995 vehicle. i can understand brakes ,tires your usual wear and tear but a new battery and head gasket? it's going to cost me anywhere from $800-$1100 to get this repair done. that's a down payment for a more modern car. and on top of that the value for the piece of crap according to the kelley blue book, is $3945. come on now. there are 198 customer complaint about this 1995 mercury mystique. it truly needs to be investigated.

Seat is loose under seat and rocks while driving.

Dangerous problem plase contact owner as soon al posible, 787-258-4177

Under wet conditions, power steering goes in and out. near crashes many times. dealer reported that this was normal.

No summary

Upon driving the car jolts and halts as if shifting into nuetral

At around 38000 miles, the starter gear split in half, causing starter failure. the component was inspected by both an independent mechanic and a ford service technician, and both agreed that the part failed because of a defect. after driving the vehicle about 2000 miles, apparently a piece of the broken starter entered the transmission housing and destroyed the clutch and ring gear, and punched a hole in the transmission housing. i believe this to be a safety issue because the technician told me that the problem was severe enough that it could have caused transmission or clutch parts to actually break off at road speed, possibly entering the passenger compartment of the vehicle. *ak

Problem with fan motor led to our taking vehicle into dealer. their inspection revealed severe deterioration to wiring harness insulation which service manager said might lead to a fire hazard. ford area rep contacted and offered $1,500 payment toward $2,500 bill. this all took place yesterday, june 10, 1999. i did not authorize any replacement to be done pending further conversation with ford and request that they replace defective wiring harness at no charge to me. please also note that in june 1998, i completed and filed another vehicle owner's questionanaire, this time having to do with defective wiring relating to the abs system. i received no response from that from dot or ford. this problem, having to do with defective weatherproof covering on the 22 pin electrical connector that controls abs and traction control circuits and causes inadvertent braking. i believe these are problems that need the attention of your agency before injuries or fatalaties take place.

At the speed of 55 mph the car shuts down in the rain or the transmisson slips in and out of gears. recently the check engine light appeared with the air conditioner. i believe its an ongoing electrical issue.

Wiring harness. shorted out. *ak

Wiring harness shorted out. *ak

I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. when it rains the car sometimes losing power and brakes. the tires and brakes have already been replaced. the following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. i am extremely dissatisfied and would like to know what i can do legally about it. my car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. even though the problem is still not resolved. please let me know what i can do to have these problems resolved.( dot number: )

This, i believe, is manuafacturer's defect that i have tried work with the company and the billy young mercury dealership on this matter. but the dealership and myself have been meet with confusion on the mercury staff at 1-800-392-3673 and what i see as apparent lack of concern over a possible fire hazard. *ak

I first told the dealer of a small leak. they said it was nothing. i've had nothing but problems with this car and ford refuses to address the problems. i know of many people who have had similar problems. i should not be paying $3,000 for a new transmission for a car that only has 43,594 miles on it. the government should do something about this ongoing problem. the consumer shouldn't be raped by manufacturers lack of interest in making vehicles that will last past 50,000 miles when they ask for tens of thousands up front for their product. please help!!!!!!

I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership. i feel that legal action is the only solution. *ak

On three different occasions during heavy rains the power steering failed while driving and was unable to control my vehicle. since then, the power steering fluid started leaking and capital motors in tall. fl. discovered that the fluid line was frayed. it took a week for them to repair this, and they hinted that i might need a new steering rack. i have had no problems since then with losing control of my steering. it could be dangerous if you were trying to avoid another vehicle or pedestrian. *ak

The transmission just started slipping upon initial acceleration and the speedometer needle flipped over to zero and stuck. took back to the dealer where i bought it used (weliever) who took it to wilcher ford as an authorized ford dealer. they initially said it was the transmission/vehicle speed sensor and replaced that. that did not cure the speedometer problem. so they are ordering a new speedometer cable. i will not know if this cures the transmission problem until vehicle is returned. but this failure seems similar to odi id 513344 in your recall list. could you furnish more information to me about this case and/or check to see if my vehicle is listed as still outstanding on any recalls? *ak

Air bag indicator light is flashing even though air bag has not deployed

My license plate holder was replaced front rotors replaced at 50000 gas lid release repaired x 2 still not working in shop for over a week at capital motor co for power steering fluid leak. during heavy rains i loose my power steering and can't turn or control my car. an associate has same make and model and experiences this problem also. this can be very dangerous if you need to turn your car suddenly to avoid someone or something.

Driver side head rest broke where supports attach headrest. dealer contacted, said out of warranty. s/b 5 yr warranty on safety items. *mjs

Crankshaft dampner/pulley failed causing vehicle to loose power steering in wet weather,resulting in vehicle collision and brain injury.

Ignition failure. yh

Gas tank filler neck failed prior to recall notice. (94v18400).

The vehicle caught on fire while the consumer was driving, the driver sustain 2nd degree burns on the right arm and leg. (ohio traffic crash report) *yh

Catalytic converter failed. *dh

Alternator failed. *skd

Faulty baffle in gas tank filler pipe. *dsh

Fuel tank was replaced twice due to recalls 94s97 and 95s30, on 12-jul-2001, dealer stated fuel tank needed to be replaced again, however this time at consumers expense, consumer is requesting reimbursement for the repair costs and rental car expenses. *slc

The engine light came on and vehicle overheated, consumer was informed that a new water pump was needed, consumer also states there are fumes coming from the engine, the fumes come inside the vehicle when it is warm, whether or not the a/c is on.*jb

Consumer has been having trouble filling the gas tank, the shut off valve would constantly turn off, consumer was unable to tell if the tank was full or not after refueling, fuel would even spill out, the dealer replaced the filler neck, consumer is requesting reimbursement stating there were previous recall on this vehicle for this particular part before the vehicle was purchased.*jb

Power drivers seat will not move foward or back.*jb

Heater fan switch and wire connector was replaced under warranty.*jb

Vehicle is having problems with the engine cooling fan.*jb

Consumer states the main bolt securing the left rear seatbelt assembly to the floor broke off completely while adjusting and pulling on the belt, upon examination consumer found the sheared surface of the broken bolt to be corroded rather than shinny, which suggested to the consumer that the bolt had been broken for a long time and had almost certainly been overstressed during the original installation, consumer was advised by dealership that warranty had expired and that he would be responsible for the necessary repairs.*jb

The fuel rail burst while driving causing fuel to spray onto the hot engine resulting in fire, during repair of the fuel rail the dealer found that the water pump sheared off and replace the pump and pump drive belt, the dealer also found that there was no compression in 4 of cylinder, the timing chain failed causing valve damage, the dealer suggest the entire engine be repalced. nlm

The idler puley, belt and tensioner failed. nlm

The catalytic converter failed twice. nlm

The a/c wiring harness failed. nlm

Transmission failed once. nlm

Consumer took vehicle in for recall (00s44) and for no lights on right half of instrument panel, dealer did recall repairs and replaced bulb cluster, however indicator lights no longer show up at all when vehicle is being started, the technician stated warning lights only come on when there is a problem, consumer lives where there are a lot of steep hills and has no way of knowing when overdrive is on or off. *jb *jb

The engine cooling fan seized prior to recall notice 00v-367 causing the engine to overheat, the engine had to be replaced at the consumers expense, in feb., 2001 the engine quit working again. nlm

The consumer requested that the dealer check the flow of the radiator but after the vehicle was picked up it overheated while driving, the vehicle was returned to the dealer where they replaced the thermostat and water pump and flushed the radiator, at this point the vehicle ran horribly and the consumer took the vehicle to an independent mechanic who found a strang substance clogging the cooling system . nlm

The vehicle emits a fuel odor due to a faulty egr valve. nlm

The trunk is leaking due to a missing seal. nlm

The back up light bulb was blown . nlm

The drivers side mirror failed. nlm

Consumer received recall 00v367, however had a cooling fan replaced prior to recall, consumer is requesting reimbursement. *slc

Consumer received recall 99m03, however the wire harness and blower motor had been replaced prior to recall, dealer would not reimburse consumer for any repairs that were complete even though the recall letter states that prior failures of the component would be fully refunded. *slc

Consumer heard loud clunk when driving with any weight in the back of the seat, dealer diagnosed that two rear coil springs were broken, consumer requests reimbursement. *slc

Recall 95v232 was completed on vehicle according to dealer, however gas tank is leaking gasoline, consumer wants reimbursement. *slc

Both rear coil springs broken. nlm

Head rests are wobbly and not sturdy. yh

Headlight switch and wiring harness connector failed but not repaired under recall 99s14 due to vin. nlm

Transmission slips at 50 mph or more causing vehicle to have no power which could result in an collision. *yc

R & r speed sensors melted.

Owner noticed squeaking noise, later learned noise was result of broken stabilizer bar at the bolts.

Windshield has tiny bubbles in factory tint lamination. this makes it difficult to see when sun glare is on the windshield. could result in an accident.

Engine failed.

Engine has been replaced once and the transmission twice.

Transmission failure.

Front end accessory drive belt malfunction. when vehicle is driven over puddles in the rain the belts slip and the vehicle is hard to drive. ford is aware of problem (part of existing tsb.)

Rear of vehicle reeks of gasoline smell due to a fuel leak in the gas tank.

Speedometer needle bounces around then stops on 0, vehicle jerks and slows down to 0 mph and sometimes stalls. vehicle also vibrates when in any gear and not moving.

The cruise control did not turn off , instead, it stuck in the full throttle position and would not disengage. driver stood on the brakes and turn the engine off to stop.

The weatherproof cover/guard for the electrical connector fails in wet weather causing loss of brakes.

Rear tailgate covers leak.

Power windows inoperative.

Weatherproof covering over electrical connector that controls abs and traction control circuits gets wet causing the abs and traction control lights to illuminate.

Head gasket blew due to power control module failing.

Throttle cable failed.

Power steering mechanism on the vehicle locks up while driving in wet weather resulting in loss of control, shield installed along with replacement parts, however continues to lock up in inclement weather.

Each of these problems happened within 1 week of one another. i contacted my dealership and the mercury customer hotline, both of whom said it wasn't their problem since the vehicle was past the 36,000 mile warranty. so many failures, just 2000 miles out of warranty, however, is inexcusable, and mercury should have stood behind their product.

Engine pulley and fan belt failed.

Head rest broke.

Recall work performed on the gas tank, however problems after with filling tank, gas neck failed.

Water leaks into trunk.

Throttle cable from gas pedal to carburetor broke causing vehicle to stop in traffic.

Vehicles front and rear brakes failed.

Windshield wiper blades do not clean windshield very well while driving.

Lower control arm broke from the frame.

Engine failure while driving 60 mph.

Circuit breaker failed./

Heat is coming from an unknown location.

Transmission problems.

Seat belt failed.

Axle broke.

Power steering belt comes off in inclement weather continuously.

Blower motor switch failed.

Brake rotors out of round.

Transmission leaks.

While driving ther ewas a clicking noise in the steering due to defective steering rack/tie rods. *ak

Rear suspension system continually making noise, several repair attempts however not rectified. mjs

Gear shift lever and knob failed causing difficulty in shifting gears. mjs

One week after purchase starter and relay failed. mjs

Molding clips for window scratched window glass. mjs

Starter relay shorted out. mjs

Power steering looses power when driving in wet condition.

Gas cap cover does not open from remote switches inside.

Key can be pulled out form ignition while driving.

Visor wire broke, causing visor to fall.

Grinding noise when backing up/turning.

Fuel tank failed and replaced.

While driving in wet conditions the vehicle will lose its power steering abruptly. was informed by dealer that when belt gets wet it slips until it dries, as a result the power steering is lost.

Key sticks, difficult to take out of ignition switch.

Fuel door won't open due to inadequate lube.

Power steering belt fails in wet weather.

Crankshaft pulley fails in wet weather.

Alternator belt slips in wet weather.

Air bag bolts loose, causing rattle.

Timing belt fails in wet weather.

Fan belt slips in wet weather.

Excessive vibration when shifting in and out of gears, causing vehicle to lurch forward.

Automatic transmission failure. *ak

Ignition failure, causing vehicle to stall.

Poor operation of manual transmission.

When turning on the heating controls, can only get outside air, causing occupants to have to breath car exhaust from the car infront, replace filter to no avail.

Ventillation system design only allows for the exterior air to enter vehicle for heat/a/c, which results in fumes entering vehicle.

Gear shift locks in park gear. *aw

There is no summary currently available

There is no summary currently available

There is no summary currently available

There is no summary currently available

Odi opened this investigation on august 18, 1999, based on four reports of fire involving the engine cooling fan.the reports allege the electronic cooling fan caught fire with resultant damage to the fan and wire harness and/or the harness connector.in its pe response, ford provided information relevant to 46 additional alleged fire incidents and 47 alleged failures of the cooling fan involving thermal damage to the fan.this investigation has been upgraded to further study the issue.

There is no summary currently available