Service Campaign: Toyota Extends Warranty on Troubled 2001-3 RAV4 – 7/13/10
The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
Under pressure from the California Air Resources Board, Toyota said on Tuesday that it was extending the warranty [to 10 years/150,00 miles] nationwide on automatic transmissions and electronic control modules on almost one quarter of a million 2001–3 RAV4s and offering to reimburse owners who had already paid for repairs. Toyota previously refused to help consumers whose vehicles were out of the normal power train warranty (six years or 60,000 miles) when their transmissions were damaged, apparently by a malfunctioning electronic control module. Toyota has already begun informing dealers of the new policy and will be sending owners a letter soon, said Brian Lyons, a Toyota spokesman.
He said the new policy would cover the transmission and the electronic control module for 10 years or 150,000 miles (whichever comes first) from the time the vehicle was new. He said about 235,500 vehicles were affected.