Issues

Toyota Oil Sludge

November 9, 2002

Faced with a consumer revolt over low mileage engine failures caused by oil sludge buildup, Toyota has begun to notify 3.3 million owners of 1997-2002 Toyota and Lexus vehicles with 3.0-liter IMZ V-6 engines and all 1997-2001 Toyota vehicles with 5SFE 2.2-liter 4-cylinder engines that it will cover the cost of sludge-related repairs for eight years from date of initial sale.

Ford 3.8L Head Gaskets

November 9, 2002

September 2001

Dear Consumer:

Ford Automatic 4 speed

November 9, 2002

February 2001

Dear Consumer:

Thank you for contacting the Center for Auto Safety (CAS) about the AXOD, AXOD-E, AX4S or AX4N automatic transmission in your vehicle. One or another of these transmissions are used in many vehicles including the Taurus, Sable, Windstar, and Continental. CAS has received numerous complaints on chronic stalling, slippage, harsh or erratic shifting, hesitation, and/or sudden failure.

Chrysler Ultradrive

November 9, 2002

December 2000

Dear Consumer:

GM

November 9, 2002

January 2001

 

Dear Consumer:

 

Ford

November 9, 2002

Dear Ford Owner:

Chrysler

November 9, 2002

May 2000

Dear Chrysler Owner:

Thank you for contacting the Center for Auto Safety (CAS) about paint
problems or water leaks in your vehicle. The worst of these problem by
far is peeling paint which can cost $2,000 or more. CAS has received thousands
of consumer complaints about peeling paint in nearly all Chrysler models
from 1985 through 1993. Silver, blue and gray cars, Jeeps and minivans
are the worst.

All Other Manufacturers

November 9, 2002

Dear Consumer:

Thank you for visiting the Center for Auto Safety (CAS). Each year CAS
receives thousands of vehicle complaints which we analyze to discover
widespread defects. When we spot a defect, we take action by seeking
a recall, warning the public, or organizing class action lawsuits. CAS
action led to such recalls as the infamous Pinto gas tank and Firestone
500 steel belted radials.

Volvo

November 9, 2002

WHAT YOU CAN DO

Learning of Other Complaints: You can get summaries of auto complaints & service bulletins from the National Highway Traffic Safety Administration (NHTSA) by the Internet or by mail.

Volkswagen, Audi

November 9, 2002

WHAT YOU CAN DO