Fiat Chrysler answers criticism surrounding handling of recalls
The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
Federal auto safety regulators demanded answers from Fiat Chrysler Automobiles (FCA) about its handling of 20 recalls, including one tied to gas tank fires in certain older model Jeep vehicles, and on Monday, FCA delivered.
Hand delivered, to be precise, detailed responses on its recall performance amid allegations that the automaker has been too slow in making repairs.
Last month, the National Highway Traffic Safety Administration (NHTSA) issued a special order demanding information from Fiat Chrysler related to recalls involving 10 million vehicles. The company had until 5:00 p.m. on June 1 to provide documents describing everything from its communications with dealerships to the number of consumer complaints received and lawsuits filed on each of the recalls.