Federal

INFORMAL DISPUTE SETTLEMENT PROCEDURES


16 C.F.R. PART
703-INFORMAL DISPUTE SETTLEMENT PROCEDURES

January 21, 2003
Interpretations of Magnuson Moss Warranty Act

16 C.F.R PART 700-Interpretations of Magnuson Moss Warranty Act

January 21, 2003
Federal Lemon Law

Using Your State’s Lemon-Law

The theme of state lemon laws is that
a manufacturer must provide a refund or replacement for a defective new
vehicle that is not repaired within a reasonable number of attempts. Most
such laws provide for refund or replacement when a substantial defect
cannot be fixed in 4 tries, a safety defect within 2 tries or the auto
is out of service for 30 days, within the first 12-18,000 miles/12-24
months.

January 21, 2003
SMALL CLAIMS COURTS

Small claims courts, designed to provide a fast, efficient and inexpensive way to resolve claims of individuals against merchants or large corporations, are potentially a great resource to consumers. They are one of the best ways for consumers to settle disputes with a dealer, service station, repair shop, garage, or auto manufacturer.

January 21, 2003
MAGNUSON-MOSS WARRANTY ACT — Public Law 93-637

MAGNUSON-MOSS WARRANTY ACT — Public Law 93-637

January 21, 2003
THE MAGNUSON-MOSS WARRANTY ACT: AN OVERVIEW

THE MAGNUSON-MOSS WARRANTY ACT– AN OVERVIEW

In 1975 Congress adopted a piece of landmark legislation, the Magnuson-Moss Warranty Act. The Act was designed to prevent manufacturers from drafting grossly unfair consumer warranties and to make it economically viable for consumers to bring warranty suits by providing for the award of attorney’s fees. States built on the themes of the Magnuson-Moss Act by later passing their own lemon laws.

January 21, 2003