FAST Act Recall Notification by Electronic Means
The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
December 4, 2015
SEC. 24104. RECALL PROCESS.
(a) Notification Improvement.--
(1) In general.--Not later than 270 days after the date of
enactment of this Act, the Secretary shall prescribe a final
rule revising the regulations under section 577.7 of title 49,
Code of Federal Regulations, to include notification by
electronic means in addition to notification by first class
mail.
(2) Definition of electronic means.--In this subsection, the
term ``electronic means'' includes electronic mail and may
include such other means of electronic notification, such as
social media or targeted online campaigns, as determined by the
Secretary.
(b) Notification by Manufacturer.--Section 30118(c) of title 49,
United States Code, is amended by inserting ``or electronic mail'' after
``certified mail''.
(c) Recall Completion Rates Report.--
(1) In general.--Not later than 1 year after the date of
enactment of this Act, and biennially thereafter for 4 years,
the Secretary shall--
(A) conduct an analysis of vehicle safety recall
completion rates to assess potential actions by the
National Highway Traffic Safety Administration to
improve vehicle safety recall completion rates; and
(B) submit to the Committee on Commerce, Science,
and Transportation of the Senate and the Committee on
Energy and Commerce of the House of Representatives a
report on the results of the analysis.
(2) Contents.--Each report shall include--
(A) the annual recall completion rate by
manufacturer, model year, component (such as brakes,
fuel systems, and air bags), and vehicle type (passenger
car, sport utility vehicle, passenger van, and pick-up
truck) for each of the 5 years before the year the
report is submitted;
(B) the methods by which the Secretary has conducted
analyses of these recall completion rates to determine
trends and identify risk factors associated with lower
recall rates; and
(C) the actions the Secretary has planned to improve
recall completion rates based on the results of this
data analysis.
(d) Inspector General Audit of Vehicle Recalls.--
(1) In general.--The Department of Transportation Inspector
General shall conduct an audit of the National Highway Traffic
Safety Administration's management of vehicle safety recalls.
(2) Contents.--The audit shall include a determination of
whether the National Highway Traffic Safety Administration--
(A) appropriately monitors recalls to ensure the
appropriateness of scope and adequacy of recall
completion rates and remedies;
(B) ensures manufacturers provide safe remedies, at
no cost to consumers;
(C) is capable of coordinating recall remedies and
processes; and
(D) can improve its policy on consumer notice to
combat effects of recall fatigue.