Elon Musk Wants a Washington
Agency to Embrace the Digital Age
The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
By Keith Laing
October 26, 2022
A few weeks from now, Tesla will notify owners of almost 1.1 million vehicles about a safety issue the electric-car maker already started addressing last month.
The US National Highway Traffic Safety Administration didn’t force the manufacturer to make the fix — Tesla discovered the window glitch through internal testing and determined it warranted a voluntary recall. But the company is required by law to send out letters to each owner’s mailboxes, and deem this a recall, even if it remedied the issue with an over-the-air (OTA) software update. Elon Musk isn’t the only one who thinks this is anachronistic. Justin DeAmarre, who owns a Model 3 and a Model Y, has at least twice received a letter from Tesla about a problem Tesla had addressed with an OTA update a week or two before.
“It’s confusing for customers,” says DeAmarre, whose YouTube account Bearded Tesla Guy has more than 60,000 followers. “Getting that letter does seem wasteful.”