2025 BMW X7

Product was recalled

The occupant sensing lights and seatbelt buckle indicator lights and associated alarm in case a person unbuckles while in motion are not present and not working for the third row of seats. the third row position indicators are not present in the dash where all other seat positions are. for all other seats the equivalent position turns green when buckled , and an alarm is triggered if the seatbelt is unbuckled. in my previous generation x7, this worked as intended with all 7 positions available on the display and all 7 positions with the alarms. i have asked bmw who said this is not present on this generation, but opened a repair engineering inquiry after evaluating other models of the same generation. i also consulted online bmw forums and this impacts all other x7’s of the same generation. for the alarm, i have tested by unbuckling both seatbelts while in motion, with seats occupied with a passenger, and no indicator or alarm was triggered while vehicle traveling above 30 mph. i currently have the 6 occupant variant of the car.

A warning message appeared the following day after purchasing the car. the car stopped functioning while driving on the highway 70+ mph. the car started to shake violently and a-lot of alarms went off. i barely managed to pull over on the side of the interstate. i waited for 10 minutes before i could get the car to start again. i only had the car for 3 days. this problem persisted so i exchanged it for a different car. the x7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. this message popped up multiple times before the car stopped functioning properly. “you can continue driving. chasis function restricted. if the problem recurs, have it checked by your service center”. i did not feel safe in the vehicle especially with children in the car. i informed the dealership and sent them a picture of this warning and was told no one had heard of this warning. i was not able to take more pictures since i was on the interstate with heavy traffic. to avoid causing an accident, i was able to pull over safely by using my hazard ️ light signal. again, this car is not safe and now my kids and i have ptsd whenever we hear a warning signal on any car. i feel my safety and that of my children were put at risk by the manufacturer and dealer because they sold me the car even though there was a recall and no x7 were being sold due to this. it is my opinion that the dealer was more concerned with meeting it’s sales goal rather than keeping consumer and drivers alike safe. i tried to cancel the contract with the dealership but i am still waiting on the manager to get back to me.

2025 bmw x7 xdrive40i (vin [xxx] ) from united bmw on [xxx], and right away, i had issues with the brakes suddenly hard braking and engaging the parking brake in traffic flow. i later found out there's an active recall for the brake system failure from february 12, 2024, which was in place when i bought the car. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Subject: request for refund on defective 2025 bmw x7 hello, i hope this message finds you well. i am reaching out regarding ongoing issues with my 2025 bmw x7, which i purchased new. shortly after purchase, i noticed that cavity fluid began leaking from all four doors and the tailgate. i contacted bmw, and they instructed me to take the vehicle to the service center at the dealership where i made the purchase. the dealership kept the car for 10 days, and when i picked it up, i noticed that the cavity fluid had damaged the paint on the bottom of the doors. i immediately brought this to the service representative’s attention, and they asked me to leave the vehicle again, sending it to the body shop for repairs. after 7 days, i collected the car, but unfortunately, within two weeks, the cavity fluid began leaking again in the same areas. i returned the vehicle to the service center for the third time, and as of today, it has been another 10 days without receiving the vehicle back. given the persistent nature of this issue, i contacted bmw to request a return of the vehicle and a refund, but i have not had any success with this request. if i am unable to resolve this matter soon, i may need to consider hiring legal representation to pursue a solution. i would appreciate your prompt assistance in resolving this matter. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

1. both right and left headlights have a defect with visible obstructions to the naked eye. this issue causes a portion of the road to be blacked out while driving. i took the car back to the dealership and they claim the lights are designed as intended. the lights are obstructed or improperly installed from the manufacturer and are not responding properly. 2. when the high beams are activated, a black horizontal line appears in the middle of the headlights while driving. the horizontal black line moves up and down while driving and there is no way to removed the black line.

The contact owns a 2025 bmw x7. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and bmw either .

The contact owns a 2025 bmw x7. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My finger was stuck between door by mistake and soft door close didnt stop closing the door it pressed my finger to a point where it was squeezed very badlly and there was blood in my finger nails

We have had 2 incidents where the warning light illuminated then went away. when the defect was disclosed, bmw said that there was no fix. because the defect relates to personal safety, we can no longer drive the vehicle, but bmw refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the song-beverly (lemon law) act. it has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how bmw has responded, we are not willing to chance continuing to own this vehicle.

We have contacted the bmw dealership several times with no response on the recall. the bmwx7 was purchased on 5/25/24 and due to the recall is unsafe to drive. we are frustrated with bmw and lack of response and fix for the problem as of 1/28/25. at present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. what recourse can you offer to encourage bmw to get the problem corrected? i.e., the braking system fixed.

The vehicle is a 2025 bmw x7 m60i purchased in new mexico on [xxx]. the car's emergency call system and navigation became disabled on [xxx] after taking the vehicle to a car wash. subsequently the car was brought to the bmw dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. since the initial malfunction on [xxx], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. the car has remained in their shop since 02/28/2025, bmw dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. to date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. this malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. bmw and their dealers are fully aware of the issue. our local bmw dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. there is even an ongoing class action lawsuit regarding this problem: [xxx] a malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the class vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)