2023 Honda HR-V

The screen on the car would randomly turn on and off when the vehicle is on and it will do this the whole time . on dec 2022 another issue i had was the door wouldn’t unlock on the driver side. i had to get someone to open my door. the door was unlocked but physically wouldn’t open.

Every time i am driving dusk or night, i am being flashed by oncoming drivers as if i have my high beams on. every time this happens i am using low beams. i am not usually prepared for their brights and it is difficult on my eyes. i have only had the car since november, but it has happened ever time i drive at night. i am sure it is annoying for the oncoming traffic as well, if they think i have my brights on.

My back window shattered while parked without any impact.

Back window shattered with no impact. was told it is a flaw in the rear defrost.

Unknown my rear windshield popped/shattered as i was driving on a rural highway at roughly 60 mph. i did not go under an over pass and there were no other cars nearby. the window simply exploded seemingly spontaneously. i believe i had the rear window defroster going at the time or shortly before as it was a cold day. it has not been inspected by honda. there were no warning lamps or messages and there were no apparent issues with the rear window before it broke.

Rack and pinion failing. jerky and hard steering. i took it in to honda and they told me it was the rack and pinion and the part wouldn’t be in until may 2023. they continued to have me drive it and told me it was safe to drive.

Vehicle was off and parked in a parking lot from 7:30am-3:30pm on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. after opening and closing the front passenger door, the entire rear window collapsed. there was no evidence of a strike from a person or a thing among the ruble.

My car was parking on normal rainy day and my back glass explode

The contact owns a 2023 honda hr-v. the contact stated while in stop and go traffic there was an abnormal explosion heard. the contact pulled over on the side of the road and noticed that the rear windshield had shattered without impact. the vehicle was taken to the dealer, but no assistance was provided. the manufacturer was contacted. the failure mileage was 4,600. the vin was not available.

I was driving on the freeway and my rear window shattered. there was no potholes or cars next to me. i had turned off the rear defroster 2 miles before it shattered. sometimes the driver side and passenger windows wont go all the way up. they stop and go back down.

The rear windshield shattered while my family and i were inside the vehicle. we were parked in a residential area when it happened.

I have a 2023 hrv awd. we test drove it and bought it with the lane assist on. we had never had a vehicle with lane assist and thought it was something we needed to get accustomed to using. it grew irritating so i turned it off. we soon realized it was something else. the steering would stick and jerk. this vehicle is unsafe to drive and cannot be driven in rain or snow. we reported it in january and were told honda is aware of the issue and working to fix it. in march i took it in for service and asked what was taking so long. they wanted to wait until i brought it back in, to file a report. so on may 3, they told me they're waiting for the honda district manager to contact them, and they're still waiting. twice they have test driven it and agreed there is a problem. in january they even test drove a new hrv, after turning off the lane assist, on the lot with the same problem.

My back window broke while i was parked outside my house sitting inside the vehicle with the a/c off. this made no sense whatsoever, yet my insurance didn’t cover back glasses so i had to pay fully out of pocket for the glass from honda & then had to find myself someone to install it because not even the honda i purchased it from installed back glasses, only front ones, they said. i really hope they do look into this because it’s really a shame all the struggle i had to go through for no reason, specially after the love i had for this vehicle.

While at a stoplight on a 45 degree morning with rear defroster on back window shattered outward with no warning or impact

The warning signs popped up with those 2 safety features and said “see your dealer”, i took to the dealer and there was “nothing wrong”. on the dashboard warnings started to flash “brake” with nothing in it view and has attempted to even brake by itself with nothing in front of it or anything that could affect it. i then still had the 2 warning safety features pop up also so i took to the dealer for a second time and they said there was a problem with the battery and replaced it under warranty. the car was brand new and i had it for 6 months. after battery replacement that same week the car shut off twice by itself. the 6 months of owning the vehicle it has never done that mind you i’ve waited about 30 minutes a day for my daughter in the school pickup line and it has never once turned off. i took to the dealer and they said “nothing” was wrong with it. they said the vehicle kept coming out as cleared.

Several times a gas smell has come through the vents of this car. it happens generally after running for at least 1hr and 30 min. the last time it occurred, we drove for 30 min, let it idle for around 30 min, and then drove another 30 min back home. the smell came through the vents around 10 min away from home on a back road with no one around. the smell lasted around 5 minutes. i took this to two honda dealerships and they could not find a problem. there are several lawsuits against honda for this exact thing, but in the crv models. it is a hazard for there to be gas blowing through the vents. this indicates a possible leak, and it can cause harmful side effects due the fumes. there are more electrical issues occurring. i have caught on camera, but the honda dealership will not even watch them. the windows will get stuck down and will not go back for around 3-5 minutes. when trying to roll them up they will continuously click like it is trying, but can not go up.

Exploding trunk glass windshield june 2, 2023. i had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 honda hrv ex-l shattering and exploding yesterday while parked. there was no impact or an object hitting it. it just exploded. i strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. i believe an inferior glass was used. i had this car for a few months and less than a year. i called the collision center and they said they’ve had many incidents like that with that model. i’m really disappointed and considering many options right now. when i called honda america, they were trying to bail out. but it’s obvious that an inferior glass was used. now, i don’t know when the next glass is going to explode. and, i don’t know when there’ll be another defect. this needs a recall and must be covered by warranty or a buy back option. i lost my income for that day. i was lucky i didn’t have anyone sitting at the backseat. there could’ve been physical injuries. driving the car puts some fear in me psychologically because i don’t when another glass will explode. and the dealership is also trying to bail out when this was bought brand new. it’s frustrating. i’m gathering more information on how to proceed but i’d appreciate your input.

I was driving at night with my rear defogger on, then when i got home and the vehicle was parked, i heard the rear window shattering, nothing at all hit it, it was spontaneous, i looked online because i was confused and found that other 2023 honda hr-v owners had this happen to them. i called my local dealership and they told me that this is a known issue by honda but that they did not make an public announcement regarding this. if somebody had been in the rear seat, near the trunk, or actively unloading the trunk they could have been injured.

My back windshield exploded while sitting in my car. there was no impact to the window. it shattered from the inside out.

While driver 47 mph to work this morning my rear windshield suddenly popped and shattered. i was not under on over hangs or buildings. there were no others cars even around me at the time. i did have the rear defrost on. the whole windshield broke and fell apart.

Steering wheel gets loose and loud clonking noise from rear of vehicle, back window shattered while car was parked with no one around. brakes have been grinding since day of purchase.

My 2023 honda hrv was sitting in the parking lot of a restaurant when the back window exploded outward on 06/17/2023. no impact. just exploded on its own. overcast, cloudy, light on and off rain and roughly 60-65 degrees f outside. https://lemberglaw.com/honda-hrv-back-window-shattering-problems/

I was driving and my back windshield exploded shattered evenly along the rubber seal , also my steering is pulling me back into my lane , also wheel and break problems , car shut off while my dog was in it also at night i get bright head beam flicks

The rear window of my 2023 honda hrv blew out and hit me in the arm as i was walking around the rear of the vehicle. i was parked in an open parking lot with nothing around to strike the glass in any way. both seals on either side of the window blew out as well. i immediately took it to my local honda dealer and they informed me i was the 2nd hrv who had come in for a blown out rear window in just one week! it’s a very new vehicle and no such recall exists yet but this is definitely a safety hazard!

The contact owns a 2023 honda hr-v. the contact stated that while driving approximately 55 mph with the rear defroster activated, suddenly there was a loud banging sound heard. after stopping to inspect the vehicle, it was discovered that the rear liftgate glass had shattered. the vehicle was towed to the local dealer. the cause of the failure was not yet determined. the manufacturer was notified of the failure. the failure mileage was 5,000.

Rear windshield shattered while parked in my driveway nothing hit it because the alarm did not go off.

The contact owns a 2023 honda hr-v. the contact stated while the vehicle was parked, the contact started the vehicle and turned on the defroster. the contact heard a loud boom and became aware that the rear windshield had shattered. no one was injured. the dealer was contacted and stated that they were aware of similar failures however, there was no recall associated with the failure. the contact was referred to the nhtsa hotline for assistance. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 13,000.

The rear window of our 2023 honda hrv exploded with no incident whatsoever. we had parked the car on sunday, july 2, 2023 and taken walk on beach at 7:30 in the morning. when we left at 8:15 we heard a noise from the back as we drove off and looked in rear view mirror to see that the back glass was shattering. continued to shatter as we made our way back home - 1-1/2 miles. this is a sunday and will consult with dealership on monday.

The contact owns a 2023 honda hr-v. the contact stated that while seated inside the vehicle with the engine running and the air conditioning turned on, the rear windshield shattered without impact. the local dealer was contacted, but the vehicle was not inspected, and the windshield was not replaced. the manufacturer was not contacted. the failure mileage was approximately 6,000. the vin was not available.

Rear windshield shattered out of nowhere while driving. no rock or item of any kind was found inside the vehicle.

The rear window shattered after having the rear defrost on. i was driving down an empty street, so nothing could have hit it the window. law enforcement even checked it out and we were all just as confused as to why it would just shatter.

The back windshield spontaneously exploded while driving on the highway. there was no accident or damage leading up to the explosion and the car is under a year old. glass was found in second row seating as well as the trunk. if there was a passenger in the back seat, they would have been impaled with glass resulting in injury. i immediately contacted the dealership and was instructed to call my insurance. they did not give me the option to bring the vehicle in for service. my insurance company sent me to a glass repair shop to have manufacturer glass reinstalled but i am still waiting for the glass to be delivered to the shop as it is a week out upon ordering. there were no warning lamps or other symptoms of problems prior to the explosion of the glass.

Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. cameras shows no vandalism or 3rd party was involved. the rear windshield shuttered with whole on the right up side suddenly after i had my defrost on to clear the rear windshield. irresponsible honda america agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies

On july 7, 2023, i was heading home from work during a downpour. because of the rain and heat i had to turn on the defroster for both the front and rear windows. after about 10 minutes of driving, i suddenly heard a loud noise. glancing in my rearview mirror, i was taken aback to discover a sizable hole in the passenger-side rear window. the forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. i did pull over to see if maybe a tree limb had fall as i was driving. there was nothing in the truck.

The car was parked outside. next thing i know i hear an explosion. i go out to see what it was and i found my rear window shattered. the window has been inspected and they won’t cover it saying there has been no recall issued so nothing they can do.

Rear windshield shattered unexpectedly

I was driving my new hrv-ex-l 2023 model and due to some rain and heavy humidity my back windshield got foggy. i turned on the back windshield defogger and after about 10 minutes i heard a thug noise from the back. we turned around and the windshield was shattered. i am not so sure if that defogger device caused the shattering, but i am sure there is something faulty with the whole system. we inspected the whole vehicle and ascertained that nothing did hit or collided with our car. when we got home and we closed the front door the vibration made the whole back windshield collapsed in thousand of pieces. it could have been worse had it fall while driving on the road and considered that other cars were following behind and next to my vehicle. we contacted 2 large southern florida dealers that seem to be totally unaware of this issue and utterly not co-operative for either inspection or manufacturer fault. we are so disappointed with honda and their service and level of responsability in view of the many cases that are arousing around this issue.

While driving i put my rear defroster on and minutes later there was a loud pop noise and my entire rear window was shattered. i have an appt on friday july 21, 2023 for the dealer to inspect it. not having clear visibility while driving last night was a safety hazard. there was no warning at all.

Rear window on the trunk randomly shattered and cracked. my husband was driving home from work and heard a loud pop and the glass cracked. the smallest movements of the car is making it crack more. can’t get in touch with honda because it is a sunday. a headache!

Rear window imploded while car was parked.

225 / 55r18 bought new 2023 honda hrv tires need replaced at 31,000 miles tread is gone. all honda required tire rotation completed at dealership

My rear glass shattered today unexpectedly with only 4,400 miles. obviously others have same issue and defective glass or window frame. i’m getting fixed and maroone honda where i bought blew me off. not happy. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Rear window made a loud pop and shattered while driving down the road. nothing impacted it and it basically just exploded.

My wife was sitting in the car at the deli, and the rear glass exploded. she thought it was a gunshot. she ducked down and called 911.

I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. i immediately looked in the rear view mirror and there was an ~ 18" hole in the window. i pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. no reason, was not using wipers or defroster. temperature was in the mid 70's. luckily we were both in the front seats and no glass reached us.

I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. then i heard a crackling sound and got out to look and my rear windshield had shattered. there was nothing around that made contact or caused it. the rear defrosters were on at the time of the incident.

I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. this startled me and almost caused me a panic attack which could have led into an accident. this had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. i immediately inspected the damages and for a possible cause but did not find anything unusual. the damages can be described as a hole approximately 10in x 10in and the edges falling off. black trash bag is currently covering the window until i can figure out what to do.

While in park at a drive thru we heard a loud bang. the rear windshield shattered. no foreign objects could be located and people around the vehicle did not witness anything hitting the car. contents of the car were searched and no reason for the window to shatter was found.

While sitting at a stoplight, with no cars near me, i heard a shatter sound. my rear window glass has shattered for an unknown reason. i verified nothing had hit it. it was lightly raining, and i previously had the rear window defogger on.

Car was sitting under carport and the rear windshield exploded. nothing hit it.

I was driving in the highway when the rear windshield pop out of nowhere completly shattered, there were no cars near by. cant recall if the defroster was on but the weather was around 70 degrees.

Remote started car and back windshield exploded loud pop window completely shattered

The back hatch glass busted when i was parked and no one around it blew so hard it blew the molding out from the window

I was driving in the highway when out of nowhere the rear windshield just completely shatters. it was a rainy day and the rear window was foggy so i used the defroster and while it worked not sure what caused this issue

I’m driving at first colonial rd almost 3 mins. to work when suddenly i’ve heard an strange loud explosion at the rear or back windshield and nobody hit me without a any hole but it’s a cracked that looks like a frosted window during winter. i was shocked to see how it shattered into pieces when i stopped and parked. this is only 1 year honda hrv 2023 the reason i bought is for safety purposes on the road but it looks like there’s manufacturer defects because i wasn’t hit by any car when it exploded. how can we guarantee our safety if even a new model car is not safe to use and honda dealership is giving us a hard time with this kind of incident? i bring my car in honda hall they only put a temporary plastic cover. Í called honda battlefield and told me to they will only put a temporary plastic same in honda hall which there’s no safety if it will accidentally removed will cause more trouble on the road due crumble glass or shattered glass. i noticed honda battlefield staff and the manager i spoke with last night offer me a trade in for my vehicle instead of hearing about what happened. they treated us with a very warming attitude upon closing the sales but after sales their avoiding us and not giving us the good service. if my grandchild child is with me that time when it exploded seated at the back it will cause more pain on our end. i hope to be heard with this complaint that honda battlefield need to be responsible and take ỉn charge for this incident of manufacturers defect or recall for their customers safety. the price of this honda hrv is not a joke and it’s frustrating that nobody wants to accommodate and give me the same quality customer service like when i buy my car. i hope this incident will be given ân appropriate action since the dealership is giving me a hard time with this issue.

Rear window exploded while parked

07/24/2023 @ 5:35am, i arrived at work and parked my car in front of the building. a co-worker came to my desk at 11:45am and asked me what happened to my car. the rear windshield had shattered and there was a hole in the left side of the window. i called walnut creek honda and was informed that they would have to order the glass and could not confirm the eta for that to arrive. it would not be covered via warranty or under the additional roadside advantage policy that i purchased. they said they would call me back with the eta - they did not return my call. in the meantime i called my insurance company and they referred me to all state glass for an onsite repair. they confirmed on 07/25/2023 the honda glass had arrived and repaired the window. when the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until i could have the car inspected by the dealer. i took the car to walnut creek honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. there is some discussion on the web that multiple have had this problem with their 2023 honda hrv's but honda does not have a recall for this problem. i called them on 7/28/2023 and opened a case (#14400775). there is a concern that this can happen to my vehicle again and it does not make me feel very safe.

I was driving at night and my rear windshield shattered out of nowhere. i had two passengers in the back seat, and the glass went everywhere. there was no foreign object or extreme temperature that would have caused this.

Saturday august 5, 2023 my car was parked in public business lot from 12:40pm to 4:30pm. when i got to my car i noticed the whole back windshield was shattered. i called the dealership they ran my vin# no recalls listed. not sure if my car was vandalized or not. i looked online and there were pictures and reports of this happening to other people with the same car, make, model within the last 60 days of my incident.

The contact owns a 2023 honda hr-v. the contact stated while the vehicle was parked, the contact heard an abnormally loud sound and became aware that the rear windshield had shattered without impact. the contact stated that the defroster was turned on before the failure. the vehicle was taken to the dealer and the rear windshield was covered. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 12,000.

Drove the car this morning at 540am. came back to my house and went out to leave a few hours later. got into the car and the back windshield just imploded and shattered into pieces and left a huge hold in the left side. contacted the dealership, they stated that they have had other people with the same issue but no actual recall on this so i would need to fix it.

During early morning commute travelling at 45 mph, a pop was heard from behind. rear window glass completely shattered into pieces. there was no sign of impact from the road, nor the interior of the cabin. glass debris found on road and in rear compartment (trunk). prior to incident, a noticeable rattle in glass could be heard under normal driving conditions. at 6,010 miles, the rattle was reported to dealership and diagnosed as being caused by tailgate trim. tailgate trim was ordered and replaced. the same rattle persisted after dealership remedy. exact same rattle could be heard, no change in symptom. vehicle driven to 21,961 miles before incident. currently, glass shards prevent the tailgate from unlatching. latch motor blocked by debris and rear compartment is inaccessible. debris litter the inner cavity of the tailgate door panel. minor paint scratches present from falling debris.

My rear windshield shattered spontaneously while driving on the freeway. no impact caused this event.

While we were driving home from the beach on a very calm sunny day we kept smelling this weird smell in the car. while stopped at a red light we heard a loud pop and the rear window just exploded.

Unknown, was driving to work and the rear window exploded. nothing hit it, the defogger was on when i left the house to work. weather probably was in the low 70s at max. road was st route 13, a paved well-kept road.

Back glass exploded

Rear window shattered spontaneously while fully stoped at the traffic light

Sitting at a traffic light with defroster on and rear window shattered

Yesterday 8/17 i was getting into my vehicle to leave work. i got into my hr-v and shut the drivers door, all of a sudden i hear a loud bang. the tailgate glass shattered all over the place. it seems as this is a common occurrence on these vehicle as i found multiple incidents of this occurring and complaints. this is not safe and vehicle is not safe to drive with this happening.

I used my rear defogger for a few minutes prior to driving. the defogger wasn't needed for the drive, i turned it off after 5 minutes of usage. after 40 minutes of driving, i smelled a faint burning smell. i arrived home at 7:59p and at 8:16 i heard a loud pop. my neighbor rang my doorbell and told me something had happened to my window. my rear window had a gaping hole in the upper left area. the glass broke from the inside out not from something being thrown at it. i have photos and video documentation. fortunately, my dealer is working with me on getting it fixed under warranty....but clearly, there is a problem.

I was sitting at a red light and my rear windshield exploded out of nowhere, nothing hitting it. i now see there are over 50 complaints of the same thing happening to hrvs. we've had the car less than a year. this is so, so dangerous, specifically because kids sit in the back seat. i really hope honda does an investigation / recall. this is so scary and dangerous. imagine if the front windshield shattered instead on someone driving... my dealer won't cover the cost, even though we are in warranty, and denies it is a problem with the glass when it clearly is. i am talking to the national honda people now.

As i was driving my daughter to school my back windshield blew out. nothing hit the windshield it blew out at the seams. it was a loud explosion that startled us both and had i been on the highway (which i was headed to) it could have caused us to crash.

The back windshield of my 2023 honda hrv popped and shattered out of nowhere.

On 8/21/23 i was driving my hrv on a ramp from i695 to i97 near baltimore md. weather was humid.i has rear defroster running to clear the back window. speed was only about 25mph . suddenly heard a crashing sound. looked in rear view mirror and the back hatch window was 100 pct shattered but still in place. pulled over to the shoulder on i97 found no evidence of external damage.had thought part of the underpass fell on it.called safelite glass and they applied a crash wrap so we could return home to south carolina. safelite set up appointment for today. 8/23/23 for replacement under my car insurance .progressive work completed today. but i feel honda should reimburse progressivec insurance as check on google indicates this is a defect of some sort with 2023 honda hrv vehicles. feel this is definite safety hazard

Structure of rear windshield failed catastrophically during commute to work. i used the rear defroster this morning for about 10 minutes. as i continued to drive to work my rear windshield spontaneously shattered. i need to have the entire rear windshield replaced.

I was sitting in a fast food drive through and my rear window just shattered for no reason. nothing hit the window, to make it shatter.

My rear windshield shattered out of nowhere. my son was in the backseat when it happened. i called the police and they are also confused on how my window shattered, it doesn’t show any puncture or impact of any kind just a shattered window. no warning lights came on before or after. i took my baby to the dealer and they also did not see what could have caused it to shatter. believe it may be an manufacturing defect.

My rear windshield basically exploded, for lack of a better word, last night! it was very scary and confusing. i was alone on the road. there were no cars around me. the glass immediately started to shattered. you could hear the crackling and a hole formed on the left hand side (drivers side) first. the entire windshield panel was destroyed. the black trimming included, that goes right up against the car. i need you to understand how terrifying this was! my 8 year old was shaking and crying in the back seat especially with the sound of the crackling. before the hole formed it sounded like it was under intense pressure and was going to pop. i was shaking because i thought maybe someone hit my car with something they threw or god forbid something worse. understand, i was driving with my son and it was 12:30am, so i pulled over to look around and was nervous someone was there and was going to do something. it wasn’t until i got home and really looked at the windshield that it made sense that i wasn’t hit by anything. i then googled to see if this was a problem and sure enough it is! my brother in law met me at my home to help remove the glass and cover the opening. we had to remove it, it was slowly crumbling everywhere.

The contact owns a 2023 honda hr-v. the contact stated while driving 20 mph, the rear window suddenly shattered. there was no impact to the window to cause the window to be shattered. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 20,000.

On august 1 at approximately 6:30 am i was traveling on dorchester rd. in summerville, sc when i suddenly heard a loud pop noise and saw the hole in my rear windshield and that it had shattered. there was one person traveling behind me and no one in front so there was no debris from either cars. when i pulled over i called the police and they quickly responded and were concerned as i was, thinking i had been shot at. upon further investigating, we learned that this is a "known" 2023 honda hrv problem, after researching nhts website. i contacted a local dealership but could not get any response other than there was no recall for the vehicle. fortunately i was able to work with my insurance company to get it replaced, but not until a week later! i did use my rear defrost before leaving as there was some condensation on my rear window. this was a very scary situation and could have caused me to wreck or had i had a passenger in the back, they could have been injured. very disappointed to read the number of reported incidents but no action is being taken. having worked at honda r&d for 32 years this is just not the honda response one would expect.

I got in my car this morning and and noticed immediately the rear windshield look like there was ice / frozen over since there was condensation on my other windows. i started my car and turned on the defroster button for my front and rear windshield. 10 minutes into driving, i heard a pop sound and noticed a hole in the rear windshield wiper. i thought it was a bag of chips in my trunk so i continued to driving to my destination, not really thinking much about it. at this time both the defrosters were turned off. when i got to my destination i noticed the hole/ opening in the rear windshield got bigger and upon inspection, 35% of my window fell into my trunk and shattered.

Driving about 20 mph. rear windshield defrost was on and out of nowhere the rear windshield shattered. very scary.

Back windshield randomly exploded, nothing was thrown at the vehicle, car was parked and not running when the incident happened. glass appears to be blown out from the inside.

The contact owns a 2023 honda hr-v. the contact stated while driving 60 mph, the rear windshield shattered without impact. the dealer was not contacted. a police report was filed. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 10,000.

My rear windshield shattered out of nowhere. not driving, car wasn’t turned on yet, temperature outside was about 60 degrees so wasn’t too cold or too hot. no impact.

My vehicle was parked when the rear windshield shattered. nothing came into contact. dealerships are refusing to help out and they are aware of the issue. please help us get this covered under a recall.

My rear windshield shattered while vehicle was sitting a parking lot. i have a camera system installed and footage showed the glass shattering with no impact from any outside source. i took the vehicle to my local dealer, and they ordered new rear glass, and are going to take care of the repair no charge. it’s been a couple of weeks, and i am waiting on glass to arrive. honda should recall, as this has the potential to be a dangerous situation for anyone that may be sitting in the rear seat, particularly a young child, or infant.

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked, the contact became aware that the rear windshield had shattered. the contact checked the security cameras to see what happened and confirmed that the rear windshield had shattered independently. the vehicle had not been diagnosed by the dealer. the vehicle was pending the repair at the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 10,000.

While driving last night, i heard a loud bang and then what sounded like ice melting. nothing hit the car just the loud sound. i noticed i couldn't see out the back window so when i got out, i ran to the back of the car. the entire back window had shattered. i hit absolutely nothing, no rock or debris hit it, nothing at all. i had the rear and front defrost on for about 5 minutes before turning off the rear and keeping just the front on. it was nighttime, drizzling, and about 67 degrees. i called the dealership that i leased it from first thing this morning and the two people i spoke to were flabbergasted. i let them know to google as it appears to have been happening and continue to happen to this exact year and make of this car. i'm waiting to hear back on how to move forward but no repairs or anything have been done. i filed an insurance claim and am also waiting to hear back for that.

I was driving into my driveway and parked and before i exited the car the rear tailgate window exploded. it was so loud that my neighbor ran out of his house because he heard the noise. several others have reported this happening to them on the internet. there should be a recall.

Back windshield shattered while parked.

The contact owns 2023 honda hr-v. the contact stated that while driving approximately 30 mph in the rain, she heard an abnormal loud popping sound and noticed that the driver's side rear windshield had exploded, and the entire windshield was shattered. the contact was able to drive to the nearby residence. the dealer was notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 8,200.

Rear view window spontaneously shattered while driving on the highway. sending window shards into the inside of the vehicle. vehicle was not in a collision, and no foreign objects were found in the vehicle and no exterior damage showed outside the vehicle to suggest damage caused by an object. chp responded to the scene and stated this was odd because there was no impact points or foreign objects in the car that would cause such damage. i took the vehicle to a honda service center after noticing other people online had similar issues, and that honda was replacing some windows for some of those people. but i did not have luck with getting them to replace the window. so i had to lay out of pocket for the repair today.

My honda hr-v was sitting in the parking lot when the back window just exploded by its own. there was no impact, no object hitting at all. went to the dealer and they couldn’t do nothing. call the honda service and they told me to call the insurance. i bought this car less than a year i’m really disappointed with honda assistance.

I have a leased 2023 honda hrv sport from tarrytown honda in tarrytown, ny with less than 6,500 miles. on sunday, 9/10/23, my rear windshield completely shattered while i was driving for no apparent reason (photos available). there were no warning messages or other symptoms prior to the problem. there was no impact from another vehicle or object. it had been lightly raining, and my rear windshield wiper was on. this happened in a dangerous and busy location, 1.5 miles before the george washington bridge. i was driving from westchester county, ny to teaneck, nj. i was merging from one busy ny interstate (87-s) to another (95-s). i was driving by myself and not in a familiar area. i was able to pull into a triangle not intended for driving. however, someone could have easily rear ended me when i abruptly stopped upon seeing the damage. i could not drive the vehicle at first because i could not see out of the rear window. over time, while waiting for the car to be towed, the read windshield began to crumble into the back cargo area of the car. after the car was towed, the majority of the window had crumbled into the back cargo area leaving a gigantic hole. my car is currently at tarrytown honda and has been inspected by both a sales manager and a service technician. i have 2 years remaining on my lease and i am under the honda 3-year/36k-mile warranty. i expected honda to cover all costs, as this is clearly a manufacturer defect. however, my dealership service technician informed me that glass coverage is excluded from honda’s warranty program. a claim has been filed with my auto insurance company, geico. my policy includes complete glass coverage and car rental coverage for up to 30 days. geico arranged for safelite to replace my rear windshield at tarrytown honda, where my car is currently being stored in a garage. i imagine my vehicle is available for inspection prior to the service appointment with safelite on 9/19/23.

The back rear view windshield, exploded while driving under 20 mph. window was not hit by any object. there is a forum online where many others describe the same exact situation. car was inspected by dealership but they are unaware of this problem occurring. could have been extremely dangerous if someone was sitting in the back seat. there was no warning or signs it just shattered as if it exploded.

I was in the drive thru of burger king and the clerk was handing me my debit card when the rear windshield imploded. i filed a police report and the officer is going to pull the drive thru video to confirm that nothing was thrown or fell onto the windshield. i don't think anything fell or was thrown at the windshield...it just spontaneously imploded. it was sprinkling outside, and i had the rear defroster on. i think maybe the rear defroster got too hot and caused the window to implode. i ended up being late for work because of this.

The rear windshield completely shattered. vehicle was parked in parking lot with others coming and going in soccer complex for no more than an hour. no item or fragment could’ve hit it. sat in car about to leave parking lot and heard a bang from back turned around to see glass shattered. but no one or no item near it. it was a 65 degree and rainy day. the glass on right side seemed warped. honda mentions there is no recalls for the car. however there are various complaints online of people with similar experience occurring with 2023 hrv. seems glass could be faulty.

Rear window shattered while my vehicle was parked at work between 5am and 2pm. it was lightly raining throughout the day, temperature was low to mid 60's. i used defrost at about 4:45 am prior to driving to work. don't recall if i used defrost when leaving work at 2pm, but as i pulled from my parking spot i heard a noise that seemed like something was falling into the back of my truck, when i stopped to look i saw a big hole in my rear window.

I used my rear defroster this morning for about 10 minutes on my way to work. a few hours later i went to get in my car and when i closed the door, the rear window exploded. it was about 70 degrees, clear and sunny. the car was just sitting in a parking lot. security footage was reviewed and no one even walked past it while it was parked.

I turned on rear window defroster. i drove to the doctors. i came out 30 minutes later. pushed ignition button and the rear window in the hatch shattered.

Was driving my 2023 honda hrv to work going 35 mph (the posted speed limit) when i heard a loud bang and my back windshield basically exploded. glass everywhere in my trunk.

Rear window exploded/ shattered. this occurred on a rainy/foggy morning when i had the rear defrost on. drove the car about 25 mins with the defrost on, parked the car, turned it off, and exited the driver poor. upon shutting the driver door, the rear windshield blew out a hole. upon taking it to a honda dealership, the service manager informed me that he has seen the issue on another 23 sport as well. there were no indications that the back windshield was failing before it happened. i have owned this car for a year and used the rear defrost all last winter with no issues.

My rear window shattered and exploded while parked.

Rear windshield completely shattered parked in an employee only area. no objects inside the car to have caused damage.

Rear window shattered while vehicle was parked.

I parked my car around 1pm at work as i do every day. large busy parking lot in a publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. approx 4pm realized i left one of my office keys in my console. opened driver door and leaned in to grab key, out of the corner of my eye i saw the back windshield & thought it looked dirty & weird. did a double take & it looked like ice when it breaks & starts to melt. i walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. i thought someone punched a hole in it. then i walked back around to shut my driver door and when i did, all the shattered glass fell into the back. the perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. google search showed this is happening with 2023 hr-vs all over the country. i took photos (very important - take pix right away. also important - don't touch the glass or fix it until honda inspects it). i had to work & couldn't deal with it until a few days later, so i taped a trash bag over the windshield as best i could without touching the rest of the glass. it continued to break apart as i drove, but the sides stayed attached. called my honda dealer 3 days later. spoke to a sales manager. he said to text him the photos, i also sent screenshots of google search results & nhtsa complaints. he called back & said to bring it in to service department. they inspected it when i pulled in. within 20 mins they had called corporate, ordered the parts, & said they would repair on site within a week. meanwhile they had pulled a rental car around for me. i signed a quick paper & was out the door. zero cost to me. they were wonderful. be polite, be patient, be truthful, and you will most often get the help you need from any business. i am a honda customer for life!!!

On september 11th i was driving from my home to work. i heard a popping sound and when i look through the rear mirror i saw a hole in my rear windshield. for no reason the rear windshield shattered and broken completely while i was driving. i always take local route to avoid highway block. went to two dealership they told company has no warranty on rear windshield repair.

Rear back windshield shattered out of nowhere in pieces, no impact at all 5 months after purchase. i went to the dealership honda ontario because i had warranty but they would not help or even report the situation.

The contact owns a 2023 honda hr-v. the contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. the seat belt failed to latch securely after several attempts. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

2023 honda hrv, rear window shattered over night completely ruining the window, reports online of owners having the same problem. only thing i can think of is i had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. repairs estimated at roughly $800. called and reported the incident to multiple honda dealerships in massachusetts.

Rear windshield spontaneously shattered while parked in driveway.

I was driving this morning and my back glass just shattered this morning shortly after i turned on the rear wipers due to it raining.

I used rear fog when i was driving and then parked the car in my garage. later in the evening when i went to take my car i saw that the rear windshield is broken.

I was driving and i heard a large noise and saw that my rear glass shattered/broke unexpectedly. did not hit anything, just broke on its own. now have a large hole in the glass.

On september 6, 2023, the back windshield of my 2023 honda hrv shattered while i was driving putting my safety at risk for the loud sound of the glass while concentrating on the road. called the honda dealership and explained the incident. the service manager was familiar with this happening on other vehicles and confirmed it would be covered by honda to replace and correct without any cost to me. i dropped the vehicle off that day and they emailed the honda warranty group by email and got it approved. the service rep took photos of the back windshield and all the shattered glass to submit. the rep stated that the seals around the back windshield is defective and needs to be ordered and replaced. the seal is on back order with an estimated arrival date of september 23, 2023 to the dealership. once parts are in, then the dealership will have to arrange an appointment with safelight to install the new windshield.

The contact owns a 2023 honda hr-v. the contact stated that after remote starting the vehicle, he walked out to the vehicle and heard a popping sound. the contact approached the vehicle and became aware that there was a hole in the center of the rear windshield and that had spider webbed. the rear windshield was still in place however, the contact was unable to through the rear windshield while using the rear-view mirror. the contact had taken the vehicle to a local dealer, where pictures were taken, and the incident was documented. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 30,800.

Rear windshield shattered while it was parked.

I turned the corner into a parking space at a local business. when i was turning into the parking space, my foot was hovering over the left floor peddle (the break). all of a sudden, the vehicle lunged forward while my foot was still hovering over the break. during the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. i quickly firmly stepped on the brake when the car began to accelerate. the car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. i nor any of the other patrons of the establishment were injured. also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. police arrived on scene. a report was made. after the incident, the vehicle was towed away to a local honda dealer in order for the vehicle to be assessed.

As i was driving at 645 in the morning, my rear glass shattered from the inside. there was no accident and nothing hit my car.

I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. the car was not vandalized, touched by an object/being, or had an attempt break in. this all happened after use of the rear windshield defrost component. luckily i was not driving or in the car when this happened. i brought the car to my nearest dealership and informed them on what happened. the vehicle was inspected by the dealership and also, the police. all confirmed that it was not done by an object/being. there were no warnings or messages that were brought to my attention about this happening or could happen. now it has to get replaced!

While driving on a highway, the back windshield spontaneously combusted. it was extremely loud and startling and nearly caused an accident.

While car was parked unattended, rear hatch window shattered. just parked car after using rear defroster, came out an hour later and it was all splintered. it appeared the glass was bubbled out from the inside on the drivers side middle but yet still intact. nothing in the trunk, checked all the cameras and nobody was near it. i cleaned up the mess before driving it to the dealer and the dealership intake guy said "i've seen this before". it is now at the dealer waiting to hear what is going to be done.

Sitting at a light and back windshield shattered. nothing hit it. it completely shattered for no known reason. it is a brand new 2023 hrv

The back window blew out. i had the rear defrost on while i was driving home. when i got home, i backed into the driveway up to the garage. i went in to change, and we left a few minutes later. when we got into the car and closed the doors, we heard a loud sound from the back. we looked back and the window was shattered. there was nothing around that could have hit the window. no sign of anything that could have flown into the window, especially since it was backed up to the closed garage door. it seems to be some sort of factory defect in the window itself. i'm grateful we were parked and not driving down the road when it happened.

While driving to school, sitting in traffic, i head a loud noise, looked in my rear view mirror and saw my entire rear window was shattered. nothing was thrown through the window, there was no collision. the vehicle was taken to a local honda dealership for a full diagnosis of the problem. because the glass is tempered, and no one was in the back seat - there wasn’t an immediate safety issue to persons within the car. however, it isn’t safe to drive the vehicle with no rear window. i filed a claim with honda america as i’ve read on a forum others have experienced the same issue. the window is on back order through honda and not covered under warranty. we’ve owned the vehicle for approximately 1 year and it has 6200 miles.

I was driving and my back windshield exploded.

My wife parked at a local restaurant this morning, and prior to entering the lot, she reported no issues. my wife advised that upon exiting the vehicle, her back window began shattering from the bottom left corner which continued upwards toward the roof of the car. nobody was around to strike it, nor has the vehicle been involved in any accidents to cause an integrity failure.

Rear windshield exploded and shattered into pieces mostly on the middle part of the windshield.

I used the rear defroster while driving, and the rear windshield glass just completely shattered when i parked. nothing hit it. there was light rain.

I was driving down the highway on 9/21/23. i had my rear defrost on and it was about 50 degrees outside. my back windshield had no cracks in it. nothing hit the back windshield. i suddenly heard a loud popping noise and my entire back windshield shattered. there was glass falling into my trunk. luckily my infant daughter was not in the car in her rear facing carseat. honda would not replace the rear windshield under the manufacturers warranty. my insurance covered the replacement of the windshield.

About 10 minutes after turning on the rear defroster the back window spontaneously shattered.

My car is under 10,000 miles and i've had it since november 2023, and in august 2023, the steering wheel began to feel "sticky" and has ever since then. the steering wheel feels jerky when driving at no particular speed and acts up randomly, but i have noticed it is becoming more pronounced. i notice it when i'm driving straight in my lane, and have not felt it when making a lane change or turning. at some point it's like the steering wheel is met with such resistance when steering, i have to use an abnormal amount of effort to move the steering wheel just to stay in my lane. sometimes, when having the car parked, if you slightly move the wheel back and forth, you can feel the stickiness, and even here the wheel getting stuck. the steering wheel does not feel smooth when driving. i did bring it to a honda dealership a couple of times this past month and the technician was unable to detect an issue when running a diagnostics test. my car did not show any warning indicators.

Car was parked in a parking lot. nothing hit it, it wasn’t on and the rear window shattered completely.

On september 6, 2023 at approximately 7:00am was standing beside my vehicle pumping gas when i heard a loud noise. my daughter, who was in the car, turned around to look at me and asked me if my car was ok. then she told me to look at my rear window. when i looked at the window it had "exploded". there was a large hole in the left, center area of the window with the rest of the window shattered, but intact. the car was off, it was on the cooler side with temperatures in the upper 50s' to low 60's. the rear defroster had been on previously on the drive, but the car was off at the time of the incident.

I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 honda hrv sport shattering and exploding today while i stopped at a stop sign. there was no impact or an object hitting it. it just exploded. i strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. i believe an inferior glass was used. i had this car for a few months and less than a year. i had a newborn in the back seat in her car seat as soon as this happened. doesn't make me feel safe.

I left work at about 430 p.m. and at just that time, it started to rain and then some torrential rain. because of the heavy rain, i did use my rear defroster, the rear wiper, front wiper and front defroster. my drive as far as distance is about 18 miles, but because of the weather, traffic was slow. then the rain stopped so i did not need to use the rear wiper. about 1-1/2 miles from my exit i heard a pop, pulled over to the shoulder of the road and saw that the back window on the left side had a hole and the rest of the glass was shattered. as time went by, as i was slowly driving home (the rest of the drive is about 5 miles), more and more of the glass was falling in. now most of the glass is missing.

I came back to my car from class and my entire back windshield was shattered. there were cameras and nothing made impact with my car, it just happened by itself.

Rear windshield shattered without impact from rock or other foreign object. car was parked in a lot for 1 hour in the shade after driving for 20 minutes. rear defroster was used 3.5 hours before incident for approximately 10 minutes. glass shattered inside trunk and onto pavement of parking lot, which is used by a daycare [xxxxxxxxxx]; daycare providers were extremely concerned for children's safety following incident. no warning messages or symptoms were seen prior to incident. vehicle to be brought to dealer for inspection; initial call to dealer was unsuccessful in acquiring answers regarding the problem. problem has been reported multiple times on [xxx] over the last few months, with varying responses from dealers. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I'm one of the many individuals who experienced the rear windshield imploding or shattering. its been a few days, so far honda and los angeles(downtown) honda have not been helpful.

At 4:30 pm on 9/25/2023, i was driving my car on a paved road leading out of jacksonville,or. to a nearby town. the weather was mild, no wind and slight mist. i was not using the wipers. without any warning, the rear window exploded, shattering all of the window and leaving a very small open rectangle on the bottom of the window. there was no sign of a projectile either in the car or in the shards of glass.had a passenger or my dogs been in the back seat, they would have been subject to flying glass particles. i was shocked and thought someone had fired gun at my car. i was able to do a u- turn and return home where i called my insurance. they immediately called safelite and made an appointment for window replacement. the job was done 9/28/2023.

A few days ago i was driving to when my rear windshield suddenly blew up and shattered after using my defroster. if my dog was in the back he would have been injured by the glass. i am still waiting to hear back from honda and the dealership.

I was driving down road and back windshield shattered with no impact.

My rear window shattered on september 29th, 2023 on my 2023 honda hrv sport. my car had some frost on the windows early that morning, so i used the remote start to start my vehicle and let it run for about 5 minutes before leaving for work. i left the defrost on during my short 10 minute drive to work. when i came out to my car at lunch, the entire back window was completely shattered and had a large hole approximately 3 inches in diameter on the left side. the glass completely fell into my car once the driver door was shut gently. the company ran back the cameras to see if there was an incident that caused my rear window to shatter. the camera footage catches the rear window shattering about 4 minutes after i turned the car off. nobody was near the car when it happened and it appeared that the window just shattered on its own.

Rear window shattered while in the garage

I was driving on my way home and i heard a large pop. it turned out to be my rear windshield that was spider cracked and a huge hole on the passenger side

On 09/29/2023 evening at trenton nj it was drizzling. i see water droplets on side mirrors and back glass, so turned on rear defogger and drove just 2 minutes, with no reason by back glass shattered with blow sound. i immediately stopped car and saw glass particals fallen inside and few on road. luckily no one injured. we are traveling with infant and elders. honda is responsible for this cheap quality glass . please help us to cover the cost and recall this defect in the car for future people safety

Today is october 1, 2023 i was driving home from church going about 35mph and we heard a loud bang. i thought someone hit the car, but they didn’t. i looked in the rear view mirror and the windshield shattered. my [xxx] mother and [xxx] aunt (sitting in the back) were terrified and shocked. i was scared and shocked too. when i puked the car over to see what happened there was a hold on the glass and the entire windshield shattered. this is insane and extremely dangerous for anyone to experience. i am still shaking in shock now. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My car had been parked, and when i shut one of the passenger doors, the back window shattered. my car is only about a year old and has never had any previous issues. my safety was obviously put at risk due to shattered glass and having to drive a car without a back window. online forums state the same issue with other 2023 honda hr-vs.

I got in my car turned on my rear defroster and i heard a popping sound as if someone had thrown something at my car. i looked up and saw that my rear window was shattered.

Rear window shattered randomly on a cool day with the rear defrost on. i was parked and bearded a boom and looked back and my rear window was shattered. no damage to the vehicle, no accident with vehicle, and object thrown at window. the window just shattered randomly. i’ve read this is a common issue with this year and model, i’ve heard the rear defrost overheats and shatters the glass.

The unsettling incident took place on on sep 30, 2023 when i returned home and was about to park my prized possession, a sleek hrv sport, within the safe confines of my garage. as the hum of the engine lulled to a gentle stop, i was ready to ease the car into its resting place when an unexpected and startling sound pierced the air, resembling a gunshot. my eyes darted to the rearview mirror, revealing a distressing sight: the back window on the driver's side had shattered into a constellation of glass fragments, cascading like crystalline rain. the eerie sight left us three occupants of the car in a state of shock and disbelief. we searched our surroundings, but neither the roadway nor any object within the car appeared to be the source of this sudden catastrophe. strangely, the glass had shattered from the inside out, defying all conventional expectations of impact. convinced that no external force was to blame (rubber seal of the windshield was lying on the floor), we attributed the shattered window to a manufacturing flaw within the vehicle. a deeper investigation corroborated our suspicions, as we stumbled upon a disconcerting truth: this particular make and model had a history of such defects. scores of individuals had shared similar harrowing experiences online, cementing the notion that we were victims of a pervasive manufacturing issue. in the wake of this disheartening discovery, a wave of determination surged within us. we resolved to take collective action, raising our voices against the lack of quality control that had put countless lives at risk. our ordeal had not only unveiled a flaw in our beloved hrv sport but had also ignited a sense of responsibility to ensure that others were spared from the potential dangers lurking within these seemingly innocent vehicles. thus began our journey to seek justice, shedding light on the hidden truths behind the glimmering facade of the automobile industry.

While the car was parked in a parking lot, the rear windshield shattered. luckily, no one was in the car or near it. we are trying to schedule an appointment with our local honda dealership, but no one has inspected the damage. there were no warning indicators or other problems prior. the glass just popped. we have a video of the incident but cannot upload it.

Rear windshield shattered when i started the parked car this morning.

On 10/03/2023, i was in stop-and-go traffic on the highway when i heard a loud pop towards the rear of my vehicle. when i looked in my rearview mirror, i saw that my rear windshield was completely shattered. there was a hole on the driver's side that gradually grew bigger as i drove off the highway. when i pulled over to assess the damage, it looked like the glass was protruding outwards. i did not find any objects inside my car that would suggest something was thrown at my car. the rear of my vehicle was untouched, so no signs of collision. my rear windshield just shattered without an identifiable cause.

The rear windshield shattered and broke. i was at a complete stop in a line when i heard a loud pop and saw the rear windshield had broken. i pulled into a parking space to inspect what had happened. there was a large hole on the left side of the rear windshield, the rest of the windshield was shattered and the side and bottom edges looked blown out. thankfully my children were not in the back seat at the time of incident. immediately drove home, where more of the windshield fell in, and called the dealership where i purchased the vehicle 10 months ago and explained what had happened. the lady i spoke with told me it was not an uncommon problem. she put me on hold and then told me i would need to file with my insurance company or bring it in and they could quote me a price to replace it. i explained it was a brand new car and i purchased the 8 year warranty and she stated they would not cover it. i requested to speak to the service manager but i was told he was in a meeting and would call me back. i have not heard back from the service manager at this point. we did file a claim with our insurance since it needs to be repaired. the soonest they can come out is next week. this occurred roughly at 7:50 am, it was 76 degrees outside, partially cloudy, and i had used the rear defrost earlier to see out my back windshield. there was no warnings of any kind of impending failure, it was a sudden malfunction.

I drove my vehicle last night and had no issue. when i came down this afternoon my window was completely shattered but intact. the edging was falling to pieces but the tint film seemingly kept the glads together even though it wad webbed with cracks. there was no sign of any impact, no hole, no chip, no nothing. just a randomly cracked back windshield. i reverse park my vehicle and it would have been hard for anyone to access since it’s parked close to my garage door.

Back windshield shattered out of nowhere. i have not even had this car for a year. i called police and have a report that there was no impact, no crack or rock. it exploded on its own. my one year old was in his carseat facing the window. i am paranoid and scared of going into a car. he won’t sit in his car seat. there was no warning and honda has my car for a month and nothing has been done. i am a single mother with no car. they won’t give me a loaner. they are doing an investigation without answers or helping me.

Car was parked. upon arrival back to the car, i noticed the back windshield had shattered into a spiderweb. car has never been in an accident and back windshield is all stock. no modifications to the car have been made.

Rear window exploded with no impact after using rear defrost

Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. windshield started cracking around the edges and then progressed more inwards towards the middle. huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten severely injured. i do not see any open recalls about this issue on honda’s website, but it seems like this issue is happening to other individuals too.

The contact owns a 2023 honda hr-v. the contact stated while driving 50 mph, she heard an abnormal gunshot-like sound and immediately pulled over to the side of the road. upon inspecting the vehicle, the contact noticed that the rear windshield had imploded. the contact stated that she contacted the police department, and a police officer arrived and inspected the vehicle. the police officer determined that there was no external cause to the failure. the contact covered the rear windshield with plastic and duct tape, and then drove to her destination. the vehicle was taken to the dealer, who informed the contact that it was known failure. the dealer informed the contact that the rear windshield needed to be replaced. the vehicle was being repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 9,000. the vin was unavailable.

My 2023 honda hrv rear winshield imploded all by itself. i reached out immediately to my honda dealership and they said there is no recall and they have not heard of any issue from other owners. there was nothing they could do for me. i filed a police report and took a lot of pictures. please advise.

I was driving within the speed limit on a street and noticed lack of visibility in my rear window so i turned on the defroster. within a matter of minutes i heard a loud shatter sound and looked back and saw my rear window shattered. i thought someone threw something at it at first, but after pulling over to the side i noticed the rear window just randomly shattered. at first it was a big hole, and then the rear window just kept falling down by fragments. i have turned on that rear defroster many times and nothing like this ever happened. there were no cracks in the rear window either because i inspect the car every time before i get into it. the window fragments were scattered over my trunk and it looked as it the window popped off my car, signaling a defect. the vehicle is available for inspection. my family member was in the back seat and i instantly was terrified they were injured by the glass. this random shattering of the window is seen by many people with the 2023 honda hr-v, not just me. the vehicle should be inspected by the dealership, but they are claiming it might have been a rock that cracked it, which i do not believe as i am very careful when i drive and inspect the car. no warning signs were present when this happened, so it was very frightening for all of us in the car when our rear window randomly shattered with a loud noise.

I was driving my honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered

I was just driving down the road at approx 45mph when the rear window suddenly shattered with very loud bang. pieces of glass inside and out. nothing hit the window, it just shattered.

Back glass shattered while vehicle was parked. there was no impact, damage, inclement weather, or other incident that may have caused it to shatter that we are aware of at the time or at any time prior.

While driving to work this morning i heard a loud pop and continued cracking. i looked up and seen that my back window was shattered. it was 39 degrees this morning and i did have the defroster on. took my car to local dealership and was not offered a loaner.

Rear windshield shattered while driving with no impact occuring to the glass. cargo area and interior of car covered with shards of glass. no prior cracks or blemishes observed in the glass. the rear window defrost was turned on.

On 10/9/2023 my back windshield exploded without any type of impact whatsoever. i was driving down a road headed to work driving about 40 mph and without any warning or impact i heard a loud exploding noise and then the entire back glass shattered into thousands of pieces. no back windshield wiper or no back defogger was being used at the time either. this happened without any type of warning or any type of incident at all. the noise this made would be enough to startle a driver and cause an accident not to mention the shattered glass that was everywhere. i have contacted the dealer where i purchased the car new and at first was told by the head of their service department that they had never heard of anything like this and that my insurance should cover it. after calling back a second time their receptionist acknowledged that yes they were aware of the problem and two other people had brought their hrvs in with the same thing happening to them. she said their sales manager would be giving me a call back. at this time i have not heard back. i have taken numerous photos of the damage and my insurance company has agreed to make the repairs even though this damage is clearly a defect in this honda product. numerous other incidents can be found online.

Steering feel sticking after 45 minutes driving.

I was parked at a restaurant and come out to notice my whole back windshield is completely shattered. there was no cracks in it and nothing ever hit it. completely annoyed about the situation and then have to be paying out of pocket

I was driving normally and my back windshield shattered

The contact owns a 2023 honda hr-v. the contact stated while driving at approximately 40 mph she heard an abnormal bang or popping sound. the contact looked into her rearview mirror and saw that the entire rear windshield had shattered. the contact stated that the entire left side of the rear windshield had appeared to have imploded and there was glass in the rear passenger compartment. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer. the contact stated that the vehicle had not been diagnosed and the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 29,000.

Today the rear windshield of my 2023 honda hr-v shattered instantaneously while the car was parked in my driveway. the car was outside during a cold night and then warm day so i wonder if the temperature change impacted the glass. i see other reports online of rear windshield shattering, but no recall. when i called the service department at the dealer, they were unaware of the issue. i am thankful i wasn't driving the car when it happened which would have been really dangerous, but now i have an undriveable car that's less than a year old with pieces of glass everywhere.

Rear windshield shattered while stationary upon activating the rear defroster for less than 5 minutes. the initial hole was in the upper left side of the rear window.

I used the rear window defroster this morning and when i arrived at work i smelled what seemed to be burning rubber but thought it was from the road. when in park my rear window shattered. started in a spot in the upper driver side part of the window.

Within 10 minutes of turning on the rear defroster, the rear window shattered. glass fell into the car, but no object was found inside the car. it was about 60f outside, and the sun had set ~5 hours prior. this specific vehicle has not been inspected for this issue prior to the incident, and the dealership was unable/unwilling to look at the rear defroster without first replacing the rear window. we still have the rear window, which could be made available upon request.

Back window of car shattered while driving. no impact from foreign objects. there was no warning- glass will be replaced by safelite in which they explained they had 6 cars with the same issue. as i googled the situation, it seems as if this has been an ongoing problem with honda and some of the acura models.

The back windshield spontaneously combusted while the car was parked. there was no prior damage to the back windshield that would have compromised the glass.

I was parked in a parking lot when the rear windshield exploded and the glass would fall apart with a single touch. there was no crash and no other damage, just the rear windshield cracking.

I drove the vehicle in the rain with the front and rear wipers on and the rear defrost on. after pulling into a parking space and turning off the car, i unloaded items from the car and closed all of the doors. upon returning to the parking lot, others in the lot informed me that there had been a cracking sound and glass in the upper left-hand corner of the rear windshield had fallen into the trunk. they confirmed that there had not been an impact which caused the crack and there was nothing in the trunk to suggest an impact. while attempting to cover the rear windshield in the rain, more of the glass fell into the trunk. the vehicle was then taken to the dealer for evaluation. had this occurred while the vehicle was operating, it could have posed a safety risk for individuals in the back seat and a distraction risk for the driver.

I was pulling into my parking spot after a 25 minutes long drive with the back windshield defroster on due to fogging. the back windshield popped and then completely shattered. the pop was startling and the shattering completely prevents the driver from seeing out of the back window l. there are several reports of the problem occurring to other drivers online. the car will be inspected by the dealer soon.

The back window in my hrv popped and shattered on september 14, 2023. i was driving down the highway when it happened. it took until october 13, 2023 to get it replaced. i drove home from work and parked my car. october 14, 2023, i went out to my car and it had popped and shattered. it started in the same spot each time. the dealer is telling me there’s nothing they can do about it. which leaves me without a car to drive. the first time this happened, i knew nothing about the windows in the hrv’s shattering, so i had it fixed through my insurance company.

When trying to correct steering and to maintain position in a lane, the steering will stick. i must use additional force to turn the wheel, which leads to overcorrection.

Back windshield shattered after using defrost. sounded like a gunshot and it shattered into a thousand pieces.

Rear windshield shattered with out any damage or impact

The steering is sticky and jerky at highway speeds. i can overpower it but it is annoying and makes it unsafe to drive.

What component or system failed or malfunctioned, and is it available for inspection upon request? rear hatch window shatter spontaneously while driving this morning. how was your safety or the safety of others put at risk? the entire window is in pieces. has the problem been reproduced or confirmed by a dealer or independent service center? shop confirmed the problem when they had to replace our window. there’s also online threads showing that this exact situation is not unique. see here: [xxx] has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? insurance reps were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no. no warnings or signs of damage appeared. honestly happened spontaneously information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Rear windshield exploded randomly while driving. nothing hit the windshield, no sign of impact, completely shattered. the noise it made was loud and distracted me while driving while also impaired part of my vision which is necessary for safety driving. it's an inconvenience where i have no responsibility in the cause and has now affected my commute to work, i will have to wait until a shop is able to fix this and can't drive anywhere since it's illegal to not have a windshield in ca.

I was at job i’m parking garage waiting for shift to begin when my back windshield exploded for no reason at all. scared me!!! just completely shattered! i am very upset i have to miss a day of work to see who is going to fix this problem. i will not pay for something that shouldn’t have happened. i will pursue legal action if i have to.

My back windshield shattered spontaneously. when i got into my car and closed the driver door i heard a huge crash and saw a huge hole in my back window as well as the whole window shattered. the only thing i did differently that morning was i used my rear defrost. i have used that multiple times last winter with no issues

The contact owns a 2023 honda hr-v. the contact stated while driving approximately 30 mph with the defroster activated, the rear window shattered. the contact veered over to the side of the roadway and notified the manufacturer of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 11,000.

I was sitting in my car after just driving from a destination. i had used the rear defroster previously to the back windshield exploded. i had just turned the car on was about to put it in drive when i hard a loud pop then the spidering sound of glass. after that the glass proceeded to start falling into the back hatch. there was nothing around me i was in a parking lot at 6:45ish am. i looked for an object in and around my car there was nothing. i discovered burn marks on the glass. i searched for a recall for this issue but there is not one. after research i am not the only one with this problem. if i was driving when this happen or someone was in the back seat someone could have been seriously hurt. i visited the local honda dealership to see what they could do.they told me they couldn’t help me because there is not a recall for this issue and that i couldn’t prove it was the rear defroster was the problem.

Similar to many people with their submissions, my rear windshield exploded this morning. it was about 60 degrees fahrenheit and i turned on the defroster. after turning it off, i drove out of my neighborhood at 25 mph and then went up to 35 mph when i suddenly heard an explosion. thankfully, there’s a gas station i could pull over to to assess the damage because i thought it might’ve been a blown out tire. when i did look in my rear view mirror, the glass was completely shattered from the inside. the pieces started falling off into my trunk. from what it seems like the consensus is possibly due to the defroster. however, i wasn’t aware this was a problem that’s been going on. it’s not like i could’ve predicted that the glass would shatter. luckily no one was sitting in the back of my car.

I have a 2023 honda hrv sport and last night october 20th my rear window just shattered while i was driving. the temp outside was 50 and it was rainy. i was using my rear defroster and i heard a pop sound and the next i knew the glass shattered.

Outside temperature in the 70s had recently just rained and rear window was foggy. i turned on the rear defogger after about two minutes or so started smelling something burning thought it was car exhaust. i parked the car and the rear window shattered.there was a hole the size of a baseball, and when i went out to look, everything fell into the trunk area, honda claims this is not a warranty issue and it’s not covered

Rear windshield shattered shortly after parking car in apartment complex lot. i had just exited the vehicle when i heard a loud smashing sound. nothing had any impact with the windshield. i was running the rear defrosting previously while driving on the freeway about 10 mins prior to parking.

Walked outside from leaving work to see back windshield had spontaneously shattered

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked, the rear windshield fractured. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 7,300.

- my backwind windshield spontaneously shattered in my 2023 honda hrv. this is a confirmed defect in the vehicle. my safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. there were no warnings before the vehicle malfunctioned. - honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - honda did not provide me with a loaner vehicle and they are refusing to reimburse me for my travel/uber expenses during the time my car was damages/inoperable. my expenses amount to around $263.00. can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by honda?

Rear window exploded when using defective rear defroster.

The car's rear window blew out on its own while parking. nothing hit it.

My rear windshield just shattered on its own

I was driving to work when the rear window spontaneously shattered. it was about 33 degrees and i had the rear defroster on.

Rear windshield shattered after using the rear defroster for less than 5 minutes

My daughter and i were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. we drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. the franklin county sheriff’s office did come out and take a report. we didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. i have turned it into my insurance and i am waiting for my back window to be replaced.

- rear windshield completely shattered while parked outside a shop for less than 5 minutes. car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. the hr-v forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [xxx] - my rear vision was impaired while driving to a safe location. had it shattered while i was driving, it could have caused a serious accident, or if i had a passenger in my backseat, they could have been hit with broken glass. car is also exposed to elements until it can be fix, which will be at least a week. - dealership claimed there was no recall and that any repair would be billable and recommended i go through my insurance. -vehicle has not been inspected. i will be having it repaired by safelite auto glass. - no warnings of any kind. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The rear glass exploded on its own while driving after using the defogger. there were no objects that hit it.

On october 19 i was on my way to work and noticed my back window was shattered. i wasn’t sure if it was intentional so i called the police. the officer arrived and looked at the vehicle he observed and found no signs of a break in or that the window had been intentionally bashed in. i called my insurance and they they sent someone to replace the window since i did have glass coverage. i looked on google to see if there were any faulty issues with the windows and it pulled up several other honda hrv 2023 models were having the same problem. i immediately contacted the dealer and sent them an email and called but no response

As you increase your speed your steering wheel becomes hard to steer. it acts like it gets stuck. almost caused an accident as wheel would not respond quickly.

I parked my car in my drive way, closed the door and went inside. when i came back outside about 3 hours later, i came outside and my windshield was completely shattered. nothing hit it or was bumped into it.

Incident date: 10/25/2023 car: 2023 honda hrv •failure: rear window / tailgate window made appointment for 10/27/2023 at dealership for them to check and replace •risk was limited because we had installed uv protection by sunstoppers, and that did not allow the glass pieces to fall in. the only real risk experienced was limited visibility because the glass shattered which made it less safe to drive. some glass pieces did end up falling off when the shattering happened which i assume would have been a risk to other drivers if there had been traffic around us. • incidents like ours have been reported and honda has issued a letter to dealerships to collect evidence and parts for research. because we found the incident strange we researched and found this on nhtsa’s website; we brought it up with the dealership and they stated they were unaware and their system showed nothing about it. we called the honda tis number they have on the letter to see if they were interested in the parts they mention and they too seemed unaware and simply suggested we tow our vehicle to the nearest dealership to follow up. • we have reported the incident to a honda dealership and to honda tis. we have an appointment for 10-27-2023 for them to check and give us follow up steps. • there were no warning signs or prior symptoms. we were surprised by the incident and took us a second to even realize what had happened because of how sudden it was. it sounded like an explosion.

Rear windshield shatters. no collision, nothing hit car, no theft, no vandalism. driving 40 mph in blizzard conditions. all wheel drive, rear defroster on, rear wiper on. 2023 hr-v sport. the first time operating both rear wiper and rear defroster synchronously. a sudden unexpected pop & entire rear windshield shatters. rear wiper then began pushing glass into rear hatch area. turned off wiper, continued driving. as this issue has been reported numerous times in the new generation 2023 honda hr-v's, i was not shocked. just a bit startled. my conclusion is use of inferior glass or rear wiper hole causing an issue or rear defroster exceeding parameters. outside temp was 30'f, wet heavy snow falling with 8 inches by 16:30, 10/25/2023, minot, nd. photo taken with iphone 14 in heated garage. shattered rear windshield is being reported by many owners of the new generation 2023 honda hr-v. in looking at rear the shattered windshield, most astonished how very thin the glass is, as compared to most auto glass. an attempt at weight reduction? honda of america needs to address this asap, it is unsafe! i was not injured, just startled by the sudden unexpected loud pop & shattered glass then falling into hatch area. from retired dod civil servant, "integrated electronic systems mechanic," (minuteman 3 icbm's), please seriously consider this observation. very thin gray tinted rear windshield glass. hole for rear wiper located through bottom center of rear glass. rear defroster temp parameters to high for thin glass? possible combination of all three. again, 1st time rear wiper & defroster used synchronously. blizzard conditions at time of rear windshield failure.

The car was parked in the driveway with the rear defroster on. the rear window shattered. there were no prior impacts or collisions, and the ambient temperature was about 50 degrees fahrenheit. despite the dealer having a previous case of this happening, they are unwilling to cover it via warranty. honda's support was also unwilling to cover the incident under warranty.

I was stopped at the stoplight and my rear windshield spontaneously shattered. i heard a pop, similar to a balloon sound, and the rear window had been completely shattered all the way through.

I was sitting at a red light my 3 year old son and the back glass just shattered for no apparent reason! the police came and said it was a manucaturer's defect!

On 10/27/23, while parked in a residential driveway, the back window to my 2023 honda hrv sport spontaneously shattered. the temp at the time was around 65 degrees and it was approximately 6:45 am. i did have my defroster on that morning, however, it the rear defroster was off by the time i was parked in the driveway.

I have noticed while driving straight i can feel the steering wheel jerking and slightly pulling. almost feels like the steering is trying to correct itself while driving even though i'm going straight and no steering assist is on.

The steering is jerky and clunky at all times - whether the lane departure feature is on or not. the steering wheel requires more effort to overcome needed correction. i have read others have reported the same problem.

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked in the garage, the rear window shattered. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 20,000.

While parked and unoccupied, the rear windscreen unexpectedly exploded. this incident was not caused by any external force or impact, and it occurred without any warning signs or previous issues with the vehicle. i had been out earlier that morning - light rain with back defogger engaged.

The contact owns a 2023 honda hr-v. the contact stated that while his wife was driving approximately 35 mph, the rear hatch window shattered. the contact stated that during the failure there was no impact to the rear hatch window to cause the failure. a police report was taken at the scene. the cause of the failure was not yet determined. the local dealer was notified of the failure, but no assistance was offered. the manufacturer was not yet contacted. the failure mileage was 25,000.

While driving home, i was using my front and rear defroster due to inability to see. once i was parked at home, i turned off defrosters and then turned off my car. i heard a boom come from the back of my car. i went to inspect and the entire back glass was shattered with a small hole in the glass. there was no collision, nothing thrown at my car, no vandalism. no warnings on my dash prior to use. thankfully i was safe in my front seat away from the incident and parked in a safe place.

The contact owns a 2023 honda hr-v. the contact stated that while she was sitting in her vehicle, she heard an abnormal boom. the contact turned and saw that the rear windshield had exploded without impact. the contact stated that broken glass was scattered inside the cargo space. the contact had the vehicle towed to a local dealer. the vehicle had not been diagnosed nor repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 13,000.

Used my defroster in my car to defrost the front in back windows. back window completely shattered. not only did it put myself at risk, it also put others in the road at risk. this could have caused me to be distracted and have an accident or glass could have flown at someone else’s car. there were no warnings that the glass would randomly shatter. i contacted my dealer about this but have not received a response.

Car sitting in driveway at home and back window shattered. no force to it or nothing that hit it

Rear window of vehicle, above rear license plate, found shattered in garage this morning. the car has been in a closed garage since sunday,2 days ago. on sunday it was a rainy day and the rear window defroster was on, parked in the garage and closed the door. this morning temp outside went to 32f. i went out to get in the vehicle around 10:15am and found window shattered.

I was driving to work this morning and was almost there when i heard a loud noise/smash. i look in my rearview mirror and see the entire rear windshield to be shattered. it shattered on its own, nothing was pelted at my vehicle (i checked the trunk of the car to be sure) and no rear defroster was on when this happened. this is crazy that a recall hasn’t been issued as of yet for this issue since it looks like so many people are having this happen to them. it is not safe and also isn’t something we should be worrying about when having a brand new vehicle.

Rear windshield bursted while i was leaving my house. i was going like 5 mph.

The back (rear) window spontaneously shattered without cause. the vehicle was not in motion at the time of the incident, and nothing stuck the window. the safety of the occupants was put at risk from the pieces of glass which fell throughout the inside of the vehicle. additionally, if the vehicle was in motion, when this occurred the loud noise of the window breaking may have caused the driver to become distracted and cause an accident. the car is available for inspection, but is scheduled for repair in the next day or two. an insurance claim was filed, but no representative is coming to inspect. there was no notice or warning prior to the window failing.

After turning on my defroster, my hatch window spontaneously popped and shattered. no marks of anything hitting my window.

The contact owns a 2023 honda hr-v. the contact stated that when the vehicle was started, the rear window shattered. the contact stated that there was no impact to have caused the window to shatter. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 7,500.

I was traveling roughly 20 mph on a smooth road with no traffic just after 7:00am . the temperature was in the 30’s (f) and it had snowed so i had the rear defrost setting on. the rear windshield spontaneously shattered, i was not underneath any trees and i did not locate any foreign objects in the trunk or near the rear of the vehicle. luckily no one was in the back seat or they may have been showered with glass fragments. there was also no traffic on the street or i could have been involved in an accident from the stimulus.

While driving my car this morning, i turned on the rear windshield defroster and the rear windshield glass shattered. i stoped the car to check if something felt in the rear windshield but there was nothing. only glass everywhere.

The back windshield exploded with no warning while i was driving to work on a rainy, 60 degree morning. no other vehicles were close by and no items hit the windshield. glass flew everywhere including the cargo area and back seat. luckily there were no passengers or cargo in either of those areas. there were no prior issues with this car. the issue was initially reported to our insurance but upon finding out about this issue, we reported it to the dealer from whom it was purchased. the dealer inspected the vehicle and authorized the repair based on "good will". later on, the service rep did confirm that honda was aware of the problem and that for legal reasons they could not comment. they are replacing the defective rear windshield with the same part number, which i assume will lead to the same issue occurring down the road. we plan on trading in the vehicle once it is repaired and returned to us.

On july 22, 2023, i was pulling out of a parking spot when the back window/windshield exploded without cause. there were no objects nearby or any other cause for the problem. the only other possible cause would've been the pneumatics failing to protect the glass or the rear defrost heating the glass until it exploded. i took the car to the dealership (coggin honda orlando, 11051 s orange blossom trl, orlando, fl 32837) and they refused to fix it under the warranty of the vehicle, which at the time was just over 10k miles and less than 6 months of ownership. a quick google search shows at least dozens of reports of the same issue happening to other owners. this is very dangerous because it can injure a backseat passenger. i was forced to pay for the repair with my insurance for something that honda should acknowledge as a problem and provide a recall.

Intermittently, the steering wheel feels 'sticky' and any steering adjustments feel jerky. it's as if pressure builds up preventing typical steering adjustments from feeling smooth as they should. i just started experiencing the problem recently again when the temperature dropped below 70f. the problem also seems worse when driving on the highway, which is particularly concerning. yes, i think honda needs to address this for safety. simple lane changes and steering adjustments should not be this difficult. i have owned over a dozen vehicles, and this is the first time i have ever experienced this. especially with a vehicle with less than 20k on it.

Wife was driving to work this morning when the back windshield suddenly shattered. no impact from road debris was involved nor was any warning issued by the vehicle.

I was driving on a highway with the rear defroster on and heard a loud "pop" sound. i pulled over on the shoulder and noticed the rear windshield was completely shattered in the middle. glass was everywhere. i called my local honda dealership and they told me that it is not covered by the warrantee and that i should take it to a local glass repair shop or to safelite. there was no warning.

- on 9/27/23 the rear windshield of my 2023 honda hrv spontaneously shattered. this is a known issue with the vehicle. - i was driving down the freeway when my windshield spontaneously shattered. it was incredibly alarming and dangerous. thank goodness there were no passengers in the backseat, because they would be covered in shards of glass. -the problem has been reported to the dealership and honda is aware that this is an issue with this model car.

Rear window shattered on its own without warning. vehicle was not moving. it apparently is a known issue and honda has a bulletin regarding the issue. what component or system failed or malfunctioned, and is it available for inspection upon request? rear window how was your safety or the safety of others put at risk? glass shattered on its own has the problem been reproduced or confirmed by a dealer or independent service center? n/a. window shattered, not reproducible has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not at this time. details sent to dealership so the honda rep can investigate. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no. happened without warning.

Driving at 65mph when rear glass explodes spontaneously. no projectile cause as there was no hole in the glass. impossible to see out of the glass after it shattered. glass starts to fall into the trunk, putting back passenger and 2 month old baby at risk of glass shrapnel. there was no warning that this would occur. taken to dealership and technician stated that they have seen this a lot with honda/acura rear glass and sunroofs, but that honda has denied every claim to fix or recall the defective glass.

On my way to work this morning, i heard a loud shattering sound and when i looked back, my back windshield was cracked everywhere. there wasn’t anything thrown at my vehicle from any direction. i pulled over shortly after and saw the bottom and sides of the windshield was chipping away and the glass was falling down, along with the seal through the outside of my car. on the inside, the glass was still cracking and slowly falling out. there was no warning or any indication that this would happen.

The rear windshield exploded spontaneously after the car was put into park. the whole thing was completely shattered and slowly collapsed in on itself. there was no damage to it, nothing hit it - it just exploded. this luckily happened after the car was in motion or otherwise serious injury or other damage may have occurred. apparently the window system also connects to airbag system and could have caused further issues had that been triggered. the dealership, even though the car was under warranty, told me they would not replace the windshield at their cost. i plead for them to ask honda to cover it - i was only in possession of the car for 15months, brand new! the dealership sent photos to honda and honda did determine they would fix the window; however, there are lawsuits being established as this is a recurring issue and honda should be liable for putting out cars in such condition. my concern now is that this will happen again and could cause additional damage to the vehicle, others around, or anyone inside.

Driving to work my rear window suddenly shattered. i thought something had gone through the glass but nothing was discovered in the boot. i called police, to make sure . they confirmed that likely it was a defective window. i had run the rear defroster for about 10 minutes prior to the shatter. thankfully, it was not raining and no one was hurt. the rear window glass continued breaking off crackling and falling — as i drove, but the original hole was on the drivers side about half way up the window. i went to honda and they had no rear windows for 2023 hrv’s available, and said they have never seen or heard of any rear window defects. i am having an off market rear window installed tomorrow at a glass repair place. later, i found an hrv on line forum where many people have had the same exact same thing happen. the forum suggested reporting the incident here.

Rear windshield shattered on its own while driving. no other cars around and no projectiles found in the vehicle. glass is shattered with large hole (baseball size) in top left, similar photos seen online of other hrvs with similar windshield damage. hole continues to enlarge while driving home, now half of the back windshield collapsed into the vehicle. honda dealership was called today in phx, az on 11/8/23 at which time their service department states they have no knowledge of this occurring - yet dozens of complaints here on ntsb report the same.

Rear windshield shattered randomly while driving. the vehicle was brought into my local honda dealer and they inspected/repaired the windshield, but didn't confirm if it was reproduced or anything. it seemed like it was the first time the dealer had seen the issue. before it happened, there were no warnings. just a pop, and the center completely missing and completely webbed out.

This is my daughters hr-v (which is identical to my sons which was involved in my first report earlier this morning). she was driving to work this morning when the back glass blew out of the vehicle. same problem with the same type of car under similar circumstances.

The vehicle had just been parked in a spot at my son’s school when the rear window glass blew out of the car. no signs of other damage or malice were evident.

Came to a stop sign heard a pop noise in back of car, back windshield is all cracked like crackle glass

The rear window spontaneously shattered while the car was parked. on 11/9/2023. took the car to safelite and a replacement window will not come in until 11/20/23. called headquarter honda in clermont, florida where i bought the vehicle and was told they have no information about this kind of damage having occurred before due to any defect and that there are no recalls about shattering rear windows in the 2023 hrv.

A few minutes after having parked i heard a loud sound. i thought something heavy had fallen on my car. when i got out of my car to inspect i saw the rear glass with a large hole and the rest of the glass completely shattered and barely holding on. there was nothing inside the car, nothing anywhere near (or even far) that could’ve hit the glass to shatter it. no one nearby.

Rear window shattered while parked in garage with no impact

I had the heat on in my vehicle and as i was driving i heard a loud popping sound which startled me. once i pulled over, i realized my rear windshield shattered. there were no warning lights before the window shattered. the only thing that kept the glass together was the window tint. this issue has been known and reported by multiple drivers.

I used the defroster for 10-15 minutes as i could not see out the back window. i turned it off, parked, and idled while answering email. i heard an explosion. checked all windows, no gusts of cold air, the cars near me hadn't moved. i got out and looked around at car windows tires, in the dark it looked ok. i thought it was disneyland and also thought i hope noone got shot. i walked away for 90 minutes for my son's hockey game. as i walked to my car. a car passing me illuminated my shattered windshield.

The back glass exploded. when i looked online, there are many complaints about this dangerous occurrence. if our grandchildren had been in the back, they might have been killed. honda surely knows of this problem and needs to take care of it. our local dealer hadn't heard of it (type in honda hr-v 2023 back glass explosion), but i don't trust them.

Rear window totally shattered. at approx 7:30 am, the rear defroster was used to defrost the rear window. it was approx 35 degrees f in the morning. after driving the car approximately 4 miles. the car was parked. after returning to the car approx 2 hours later the entire back window was shattered.

Rear window shattered/blew out. was cold out and rear defroster was on.

I was sitting at a light after using the rear defroster and the rear window exploded from the inside. honda will not take any responsibility even though there are many complaints.

At higher speeds steering wheel sticks and requires higher than normal force to break it free. i tried turning off all safety features to no avail.

After leaving work on 11/13/23, i came out to my car which had been parked since 9am and the rear window (back window) was completely shattered. this was the first day since last year that i had turned on my rear defroster on the way to work. there were no other markings, and no object on the ground that could have shattered the window. i called the police, who agreed that it did not look like criminal action had taken place. the security of the school which i work at filed an incident report and are in the process of evaluating cameras. upon reading online, i became aware that many owners of the 2023 honda hrv have had a similar issue regarding the rear window shattering after using the rear defroster.

I was driving on the highway and then i heard a loud boom, and looked in my rearview mirror and my rear window was shattered. i had to pull over and there was no sign of any impact. i was so terrified that i called the police to come out to inspect it and they did not see any sign of impact either. i called honda, and they advise that my warranty does not cover the glass since the glass does not come from them but a 3rd party. my dealership also did not assist, so i am most likely going to come out of pocket for what seems to be a known issue.

The contact owns a 2023 honda hr-v. the contact stated that after entering the vehicle and closing the door, the rear windshield shattered without impact. the vehicle was taken to the local dealer, who referred the contact to a glass center. the vehicle was not diagnosed or repaired. the vehicle was taken to a glass specialist, who stated that the glass was on backorder. the manufacturer was not contacted. the insurance company was contacted and referred the contact to the nhtsa hotline. the approximate failure mileage was 6,610.

What component or system failed or malfunctioned, and is it available for inspection upon request? rear windshield how was your safety or the safety of others put at risk? yes has the problem been reproduced or confirmed by a dealer or independent service center? not sure has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no used my honda hr-v 2023, to pick up my partner, i used the defroster on the way to the location, which was a 10 minute ride. came back home which took another 10 min, parked outside in our driveway then heard a loud crack went to investigate and saw that it was the rear windshield that shattered completely.

My rear glass shattered on its own.i got off work got in the car closed the-drivers side front door and the rear glass shattered. it was not bumped or hit by anything. i called honda dealership and luckily i has extra warranty that will cover the cost of the replacement window.

We bought a 2023 hrv last year and yesterday out of the blue my back window exploded while it was parked. it’s clearly shattered from the inside out. we took it to our local honda service center and they are researching the issue. now i’m without a car while they figure out what they’re going to do. i’m worried if they do replace it, that this can happen again when we’re in the car. we transport our grandkids regularly and and their safety is our top concern.

When driving, at any speed, the steering sticks when trying to correct within the lane. if i'm driving straight and the car drifts a bit, it takes more effort to make minor corrections. i've seen reports that this happens more during colder weather. my concern is that this is my daughter's car and i fear this could cause an accident if the roads are wet or it takes even more effort than normal to correct and she over corrects. we have an appointment with our dealer on monday. there are no warnings for this in the vehicle.

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked in a parking lot at night, the contact heard a loud explosion. the contact exited the vehicle to check the surrounding but had not seen anything unusual. two days later, the contact noticed that the rear windshield had shattered after activating the windshield wiper. the contact stated that the rear windshield had shattered without impact. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 10,100.

My 2023 honda hrv was parked. the weather was clear, sunny and around 50 degrees. i entered my vehicle and closed the door. the rear window shattered out of nowhere. the car was not turned on. the automatic start was not used. the car was off and parked. nothing hit the car. all i did was close the door and it shattered. i had the rear window replaced immediately. there was no warning. no cracks in the window. the car has approximately 11,500 miles on it and is in excellent condition. there was glass everywhere and i was scared to drive the car with my children in the backseat. as i would drive, more glass would break off. honda was not notified as this happened on a sunday and i could not wait until they were open on monday to get it fixed.

Rear back window shattered while parked up at home.

On 11/12/2023 my wife was driving the 2023 honda hr-v from the grocery store approx. at 9:30 am in the morning on the way home she turned on the rear defroster and the back window completely cracked and shattered. if occupants were in the back of car they could have gotten glass on them. my wife also couldn't see out the rear window while driving. my wife called the police and told them. she thought maybe someone tried to break into the car. the police looked at camera footage at the grocery store at found no one near the car. i'm trying to go through my insurance to replace the windshield.there were no warning lamps, messages or other symptoms of the problem prior to the failure.

We drove the hrv home from the dealership and the rear window shattered spontaneously.

Rear window shattered due to defroster overheating

The steering sticks and takes more effort to move the steering wheel. when making a turn, the steering wheel does not return to the neutral position and stays at the angle of the turn.

Rear window has now shattered spontaneously twice in less than 1 month after the first repair. once on 10/27/23 while driving on the interstate at 70 mph, clear road conditions, clear sky, 65 degrees outside and then on 11/17/23 while sitting in our driveway - raining this day and temperature 43 degrees. both incidents are pictured below.

When driving at highway speed (65mph), attempted to make subtly changes to stay within the center of my lane. when trying to do this, the steering wheel "ticks" or "jerks" instead of smoothly adapting. when keeping within my lane while the highway lane curved, i was able to stay in it, but every adjustment to stay in the middle of the lane during the curve ticked and almost over corrected, making it difficult to navigate smoothly. i am constantly adjusting due to the over correction of the tick/jerk. this issue seemed to go away after slowing down to 35mph, but happened again at any higher speed. no warnings/messages/ or symptoms made themselves known prior to this event. has yet to be taken to the dealer for this issue but planning to schedule an appointment after the thanksgiving holiday. unable to take my car on an elongated car ride as the problem causes stress to the driver.

The back windscreen of my 2023 honda hrv spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). the vehicle was parked with engine off and was being filled with gasoline at a gas station. when the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. the vehicle was not involved in an accident/collision and was not hit by any object. the rear window heater had been turned on in the previous minutes. honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. this does seem to be a common issue according to honda forums.

Steering wheel at times will momentarily get stuck and require added force to overcome resistance. this happens every time the vehicle is driven but it is mostly suttle. on one occasion correction resulted in the vehicle leaving the lane i was traveling in. there were no warning notifications from the vehicle.

The rear glass exploded out of nowhere while my partner and i were in the vehicle. this was very scary and life threatening. i went to two dealerships and they told me to file a claim with the insurance company because there is nothing that honda can do since they do not cover glass and they did not conduct any inspection. it may however have something to do with the defrost system. my vehicle is available for inspection as of right now. i have a glass replacement scheduled for which i have to pay out of pocket.

While i was driving and while using the rear window defroster the rear window suddenly shattered. the shatter made a whole on the middle/upper left side (facing forward). this needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. this was my first time using the defroster since i just bought the car.

Rear windshield shattered without any impact. car was parked. windshield was not cracked or scratched in any way.

Unknown. came out to car and back window was shattered. looks like it exploded outward.

Problem with low-beam headlights. when i'm driving, oncoming cars flash their high beams because they think i'm going with high beams. when something like this happens, and i'm blinded, i can't see well for some time. this endangers my life as well as that of other drivers. honda says everything is ok with my car

The windows will get stuck down and will not go back for a few minutes. when trying to roll them up they will continuously click like it is trying, but can not go up or they go halfway and then back off

Rear windshield shattered while parked.

Steering is jerking available for inspection. the jerking of the steering wheel does not allow the car to stay in its driving lane and requires constant over steering to stay in a highway lane. this is the first step in reporting the issue and will be reaching out to american honda and other parties to address this issue as we are financing this new purchase which was purchased in early june of 2023. no warning lights are displayed in the honda hr-v and no messages are occurring while operating this car. this started on 11/22/2023 and is still occurring as of 11/24/23. this is a very dangerous situation.

The contact owns a 2023 honda hr-v. the contact stated that after parking the vehicle and then later returning to the vehicle, the contact discovered that the rear liftgate window had shattered. the cause of the failure was not yet determined. the manufacturer and local dealer were not yet contacted. the failure mileage was 17,000.

The rear windshield spontaneously shattered without cause. no impact took place. this affected visibility while driving, creating a safety hazard. the vehicle is being taken to the dealership for evaluation. no advanced warning.

I was driving and all of a sudden i hear a pop and look in my rear view window and my back window shattered. nothing hit it. no impact just shattered

Unknown option. car rear window shattered after doing push to start

Rear window shattered while vehicle was stationary in garage. driver sat in seat and closed driver side door and the rear window shattered with no impact from external object.

Rear windshield shattered, have saved most of the original glass. it is sitting in my garage if anyone is interested in inspecting it. dealer is now aware of it no warning of any kind

Rear windshield glass shattered while driving with no impact

My 2023 honda hrv rear windshield exploded unexpectedly without a cause. i warmed up the car on a 40 degree morning before driving and less than a mile down the road, the rear window exploded in a wide open area while driving 25 mph. thankfuly my kids were not in the back seat!

On sunday, november 19, after using the rear defroster for the first time, the rear window completely shattered. the rear defroster was not on at the time of shattering but had just been switched off. the rar window completely shattered from edge-to-edge.

While i was driving the rear window suddenly shattered creating a loud thud. chunks of shattering glass fell into the back section of the car. no foreign object hit the car. this was just a spontaneous event. we often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. the car is unsafe to drive at this time due to shards of glass still loose. i plan to contact the local honda dealership and will request a representative to come inspect the damage. our hrv is still under warranty.

No incident has happened yet. the issue i am having is with the steering. when driving, it seems as though the steering is almost sticking and when it finally adjusts, it does like a small jerk. it's almost like the car doesn't want you to turn or adjust the steering at all and wants you to stay straight. seems worse now that it's getting cold outside, but it could be that it's just getting worse with time. i'm worried about how its going to drive when it's raining outside. i took it to the dealer and the service advisor blamed it on my car getting hit when it was parked and said that it had to do with that. the damage to my car was very minimal and didn't affect anything other than cosmetics. when i told him that i started feeling this sticking feeling with the steering wheel, he said that it had nothing to do with honda. i thought maybe it was all in my head, but the more i drive it, the more i know that there is actually something wrong. today i did some research and it turns out that i'm not the only one having the issue. obviously, this needs to be investigated before someone gets hurt or possibly even killed. it's definitely a safety issue. please look into this!!

Rear windshield exploded. windshield was hot after the explosion. defroster was off.

Steering is 'sticky', the steering wheel occasionally gets stuck and overcompensates.

Rear glass shattered while vehicle was parked and defrosting.

The rear glass randomly shattered at a stop sign. nice sunny day in socal 75° and clear. our safety was not immediately in danger but we couldn’t drive the vehicle. honda roadside came and towed it to a dealership close to our house. it was approved by the “claim adjuster” and repaired about 3 business days later. very scary.

My back windshield shattered with out any impact when the car was parked. and it exploded when i was driving!

My back windshield completely shattered while i was coming up to a stop sign. nothing hit my car, i didn’t hit anything. all of a sudden i just heard it explode.

Rear glass exploded

Upon entering my parked vehicle today 11/30/23, i got in and closed the driver side door of my 2023 honda hrv. immediately i heard a crash and looked behind me to see that my rear windshield had shattered and the middle part was caved in with glad all in the trunk. i got out, inspected the area and there was nothing to indicate why the windshield spontaneously combusted like this. i took it to the dealer i bought it from and no one had seen or heard of this before. upon searching online, i found several websites where other people have reported the same thing happening, either when the car is parked or while driving. the dealership is currently trying to figure out how to handle this.

2023 honda hrv i have a sticking steering wheel. it seems to happen in colder wet weather. the steering wheel seems to kind of get stuck, and you have to really pull to get it to free up, but then on the next turn of the wheel, it sticks again. so it’s a constant battle. for me it happens at higher speeds, 55mph or higher. this has been happening about a month. i made an appt with my honda dealer, they couldn’t find anything wrong, no codes. they gave me no invoice.

The steering wheel effectively sticks at any speed, especially at the home position. it takes a meaningful amount of force to move the steering wheel once stuck, creating a safety hazard. i noticed this while driving the car, who we bought for our son, creating even more of an issue for him being a new driver. it’s my understanding this is a known issue with the civic and other models. it does need to be addressed before someone gets hurt.

The steering is sticking and jerky without the lane assist, especially when it's cold out. instead of normal smooth steering correction while driving, it builds up pressure while trying to correct, then it feels like a slip, then a jerk. it makes me feel very unsafe and i always now have to have a firm grip on the wheel

Rear window shattered this morning after utilizing defroster.

Steering wheel sticks when temperature is cooler and driving on highway. no warning lights come on and no accidents.

I have steering issues and it is worse in the colder weather. like sticky steering. i noticed it soon after i bought the car and then it seemed to go away but now steering is weird all the time and i only have 9,000 miles on the car.

Steering sticks when turning the wheel giving a jerking feel

Rear window shattered spontaneously while driving - there was no impact involved- window just shattered:

I was unloading my groceries and over my head. my windshield from the back of the hatchback closure exploded over my head, and then i had to pay a 500 deductible because honda said that there was no recall for an overheating back windshield so i had to pay out-of-pocket for it, and they literally had a hole and it exploded over my head and they said they couldn’t do a recall.

Rear glass just shattered nothing provoked it just broken sitting in driveway & steering tighting up while driving cause wheel too jerk when driving

Came out in the morning to the rear windshield shattered. no impact or anything of the like, just randomly shattered overnight while in my garage.

Back window defrost over heats causing back glass to shatter. this is a safety issue causing the driver visual impairment through the back glass. vehicle has been inspected with the glass replacement. there were no prior warning sensors.

While i was driving the rear window just made a noise and the i heard shattering glasses. when i look thru the rear mirror i saw that the glass was all shatter. i stop when i park i look for any holes that indicate that someone throw something but there was no sign of it. i moved to a safe place and the windshield started to fall.

The rear windshield of the vehicle spontaneously exploded outward while sitting parked in driveway of home around 10am on 12/1/23. vehicle had not been driven that day, temp was about 55 and sunny. glass was spread out on driveway as well as in truck of vehicle as part of windshield had collapsed.

My back glass exploded while parked in my driveway.

I own a hrv sport 2023 and friday december 1, 2023 i found my rear windshield shattered all of the sudden. i know by reading online that is a defect from manufacturing. the dealer where i bought my car does not want any responsability and they told me i have to pay it. this is a manufacturing defect. is not fair i'm still paying for this car and have to be liable for something the manufacturing has done wrong.

My steering has become sticky especially during highway driving when trying to stay in my lane. the stickiness makes me have to use extra force which then ends up making a jerky feel and over correcting. the drive is not smooth and feels unsafe for me as well as other vehicles on the road due to the potential of ending up in someone else’s lane. i will be taking my vehicle to the honda dealer today. no warning lamps or messages have been shown.

Rear hatchback glass shattered in my driveway while i was warming up car

The contact owns a 2023 honda hr-v. the contact stated while entering the vehicle and sitting in the driver’s seat, the contact heard a crackling sound. the contact looked behind and saw that the rear windshield was fracturing into pieces starting on the driver's side at the edge where the windshield was attached to the frame at a mid-level height. the contact stated that the shattering continued across the rear windshield. the contact stated that only the outer edges of the windshield remained attached to the frame, the rest of the rear windshield was in pieces inside the rear cargo compartment. the contact called the insurance provider and had the rear windshield replaced. the vehicle was repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 18,000.

At highway speeds the car drifts and the steering sticks severely when you correct the drift. the problem happens both to the right and left. i bought my hr-v in june of 2022 and it was fine until december 2022 (about 1800 miles). it was really bad for about 3 months then got a little better. i’ve noticed it getting worse again as winter approaches. i turned off the lane departure feature to see if that helped but the problem persists. the honda dealer has no idea what is causing the problem.

Highway or city streets the car drifts and the steering sticks when you correct the drift. this is a safety hazard, if it jerks too much when correcting it could drift into the opposite lane causing a crash. i bought my hr-v in march of 2023 and it was fine until my low tire pressure sensor triggered. we couldn't find an issue with the tires so we recalibrated the sensor and after that the steering started to stick. i brought it to the dealer and they couldn't find any issues at that time. over the last couple of weeks it's gotten worse, i called my dealer again and they said they've had to replace two steering racks on the hrv due to this problem. i turned off the lane departure feature to see if that helped but the problem persists.

When i am driving my 2023 honda hrv my steering wheel becomes sticky and jerky. by being sticky i have to jerk the sterring wheel and that makes the vehilce swerve a bit. i have spoke to the delearship and was advised that they have not gotten any recalls for that issue.there was no messages and this started sometime in september of 2023. i see on the honda hrv forum, that there are several others that are having this issue.

While parked, the rear windshield of the hr-v spontaneously shattered there was no safety risk to my wife, but others have reported the same issue while driving, see [xxx] we have not had the vehicle inspected yet, but will take it to the dealer on monday (happened last night, and it's saturday today). there were no issues prior to this happening, no severe weather, no prior impact on the window, etc -- it seems to be a known defect based on the research i have performed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Power steering pressure seems to build up and stick forcing you to break the steering wheel pressure in short, jerky motions. lane assist is off. seems unsafe in wet or icy conditions.

Rear window exploded while driving 30mph to work today 12/9/23. no car was in front or behind me. nothing hit the window it just exploded.

The component that failed was the hatchback window. it completely shattered and it is not available for inspection unless you want to look at it before december 13. i am now without a car and this was the first available date to get it fixed. i was not at risk because i was outside of the car and had just closed the door. i could imagine if you were a passenger in the back seat you could have been hit with exploding glass. when i called the dealer they said they could do nothing for me and that i would have to get the glass replaced by a glass dealer. they said this is something that sometimes happens with the cold weather. it was not that cold. it was 25 degrees in upstate ny. i have never heard of this happening with any car and i believe they have been prompted to say this is a normal thing. i have looked online and there have been other complaints about honda hrv 2023 back windows exploding. there was absolutely no warning.

Car was sitting in a parking lot and back windshield just shattered. nothing hit it

The first of october 2023, i was sitting in my car in a parking lot. i started my engine and i heard a loud boom, i looked up and around my car when i noticed the large hole in my rear window. i did not turn on my rear defroster. i went home and called my insurance company. the next day i went to the dealership where i purchased my hr-v. the service technician said "oh no not another one. i asked her what did she mean by that remark. she said that this particular model 2023 hr-v, their dealership has had a lot of customers come in for the same problem. my dealership scheduled for me to get the rear shatterered window replacement. i immediately called my insurance company to cancel the appointment. why should i file a claim on my insurance when this incident wasn't my fault. the honda motor corporation need to acknowledge that the rear window is faulty and a danger to all its customers.

My back glass windshield was shattered and broken and it broke like an explosion, when i opened the trunk. i have seen many 2023 honda hrv owners reporting the same.

Rear window failed/shattered when the driver side door was closed. sounded like a loud bang, glass fell into rear hatch area and there was a hole in the window. looking at the window it appears that the plastic seal around the window failed. if this happens at speed the result could be catastrophic. i’ve contacted honda and am waiting to hear from the dealership.

Rear window on truck door exploded and shattered in 50 degree weather while parked. there was no collision or impact to the window. there is a softball sized hole and the entire window shattered in driveway. the car is a year old.

The back rear windshield glass exploded and shattered into small pieces. remote started the car before making my way to drive it. as i started to drive, in few minutes i heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. there was no impact, no object hitting. luckily i was the only occupant in the car and no injury resulted. car taken to the dealer.

I was driving at 30mph and my rear windshield shattered after having the defroster on. i had a passenger in the back seat when this happened and not only did it hurt his ears because how loud the pop noise was; he could have been seriously injured by any glass debris that could of scattered around.

On september 22,2023 i was entering my vehicle on the drivers side, i got in the seat and shut the door and my rear view window immediately shattered.

Rear glass shattered no reason, no accidents

The contact owns a 2023 honda hr-v. the contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. the cause of the failure was not yet determined. the manufacturer and local dealer were not yet notified of the failure. the failure mileage was 12,057.

My rear window completed shattered without any impact, i contacted the dealership & they stated that glass isn’t covered. this is very disappointing because honda isn’t fixing the issue.

The problem is related to steering. steering wheel sticks at any speed but gets more hazardous as speed increases. potential for accidental over steering— causing difficulties staying in lane. accident did not occur, but steering problem could easily cause one.

Rear window - while driving down the highway the rear window just made a loud pop when i looked my rear view mirror the whole window had shattered .... immediately pulled off the highway .

Back windshield shattered for no reason.

The contact owned a 2023 honda hr-v. the contact stated that while driving at 35 mph, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. as a result, the contact collided head-on with a tree. the air bags did deploy but were only partially inflated. no warning lights were illuminated. the vehicle was towed to a tow yard and deemed a total loss. a police report was filed, but no injuries were reported. the contact did not receive medical attention on the day of the collision. however, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. the manufacturer was notified of the failure but did not assist. the failure mileage was 7,500.

The contact owns a 2023 honda hr-v. the contact stated while driving 35 mph, the rear windshield fractured without impact. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 6,800. the vin was unavailable.

Steering has become jerky and sticks in the last two weeks…makes it very hard to drive and feels unsafe. we turned off the lane assist to see if that helped but no different. diagnostic test was done today but results not yet confirmed. was told it was “safe@ to drive but power steering warning light came on twice on my 15 minute drive home.

Rear glass shattered while parked unoccupied. honda dealer claimed no recall, even though there are alerts from honda

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. the contact approached the vehicle and became aware that the rear windshield was fractured. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 12,000.

About 10am in dec 14th, there was something is broken sound after closing my car door, and when i turn around to check what happened, the rear windshield of car is shartted. it's obviously to see the cracks is started from sides. and excluding the man-made and natural possibilities, i think it is the bad quality of rear for vehicle. before founding this component, my car is normally working on the night of dec 13th. i only opened “rear” to heat in order to get a better rear view. and then i parked in front of my house. the only one factor i can ensure causing this in my mind is the problems with the quality and with the rear system. never a car window is easily shattered because of heat rear. although it’s no hurt happened, the bad quality of rear windshield is probably increase dangerous level if the vehicle is heated rear during a rainy day while driving. before the rear windshield is shattered, about a week ago, the rear system seems not working to remove mist well. i had reported this situation to insurance and the dealer, but the dealer think it’s caused by natural reason or man-made. and all the repair fee is paid by myself, i don’t think it’s reasonable, and they told me they cannot replace the glass as soon as possible because it’s back-ordered. it makes huge inconvenience to me. (hope to report this as a record if honda can realize a “small” but big issue later)

Back windshield exploded while car was parked.

The contact owns a 2023 honda hr-v. the contact stated that while her child was driving at an undisclosed speed, the rear windshield shattered without impact. there was an abnormal booming sound heard. the contact stated that the windshield had fractured into tiny pieces. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 16,000. the vin was not available.

Rear windshield spontaneously shattered. remote started the vehicle walked up to it and it just shattered. didn’t touch it. wipers weren’t on. vehicle was in park in a parking garage with cameras. found tons of reports online of others having the same issue. this needs to be recalled!!!

Rear windshield of the vehicle spontaneously shattered while driving the night of december 16, 2023. the rear defroster was not powered on although the outside temperature was in the upper 30's. nothing struck the windshield.

Drove about 2 minutes down down the road and the back window just shattered randomly.

As i was parked about to take off i put the rear defroster because it was raining in la and as i was about to take off i heard a loud popping noise and i looked to the back and all i could see was my back windshield shattered… when i opened the door to go check it just fell apart there was no one around me and there was no trees or branches or rocks that could’ve hit it. very scary!!!

It was a cold morning in georgia. i warmed up my car and waited for the ice to melt like i always do. this morning, the ice melted like it normally does and i drove home. once i got home, i climbed out of my car and heard my rear windshield shatter

Rear glass window shattered while driving. no debris hit it, basically it exploded.

It was a cold evening. i was driving on the highway for roughly 15 minutes, with rear defroster on, when the rear windshield shattered spontaneously, with enough force to send pieces of glass into the back seat. there was a loud thud when it happened. there were no warnings by the vehicle. police inspected the vehicle and said it was not caused by any external objects.

The contact owns a 2023 honda hr-v. the contact stated while driving approximately 60 mph, the contact heard an abnormal sound like a bang or an explosion. the contact looked in the rear-view mirror and saw that the center of the rear windshield had shattered. the contact arrived at her destination and became aware that the shattered glass was scattered inside the rear compartment of the vehicle. the contact stated that there was a burning plastic odor inside the vehicle however, the contact had not activated the rear windshield defroster. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer or glass repair shop. the vehicle was not diagnosed or repaired. the manufacturer was not informed of the failure. the failure mileage was 13,642.

My car was parked at parking lot while i bought groceries after i went back into my car since i put the groceries on the passenger side of me i closed my door. then i heard a loud noise of glass breaking and i turned around my rear window was shattered and nothing hit my window nor someone broke into it since as i mentioned it was fine before i went in and when i walked passed my rear window to get into my car then it randomly shattered. this is super concerning especially hearing this didnt just happen to me. honda needs to do something asap because honda is not living up to their standard as they say they do.

The rear window just shattered while my car was parked. i had went to go get groceries and loaded it into my car. then bam the window just shattered.. this wasnt like someone hit the window or an object. the window shattered without anything leading it to shatter.

I was park and suddenly i heard a kind of exploding from the back of my car, i thought someone was trying to steal something but it was nobody and it was nothing than can cause the damage.

Steering wheel gets sticky/jerky when going on interstate now. sometimes i need to over correct for it to unstick, which could be a huge safety risk

I had gently shut my car door and the back windshield exploded. glass went everywhere, and if someone was in my back seat or standing behind my car, they would’ve been cut. my car was not even on. very very disappointing on hondas part as i know 2 other people who have the same car and have had the same problem happen.

Rear windshield spontaneously burst, creating a hole on the driver’s side area followed by complete splintering and combustion. had anyone been in the backseat, they could have been injured by glass. also, it burst while we were driving, startling us and causing panic will in motion. there was no indication of impending destruction. police were contacted as we tried to determine the cause. there was no external reason (rock, crash, etc.) that caused the damage.

On 12/21/23, i went out to my secure garage to my 2023 honda hrv and found that the back window had completely shattered. after further investigation, i did not find any obvious external reason for this incident. i had driven the car on 12/20/23, which was a rainy day and may have activated the rear wiper and/or rear defogger. but to my knowledge, there was no impact of any kind to the window. the component that failed was the rear window. no one was hurt; however, this could've been a safety issue if it happened on the road. there was no warning prior to the incident. the vehicle was purchased on 11/26/22 and was last serviced on 10/30/23, where no problems were noted. i called honda, thinking this may be a product defect. they confirmed that it wasn't and that it was not covered by their warranty. i am going through my insurance company and am waiting for a window which is on back order, with no arrival date known. [xxx] vallejo, ca information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Back window shattered for no reason. the rear defrost turned off and then the glass shattered.

Rear windshield shattered/ defective

Car was parked in grocery store parking lot. started the car and turned on the rear defrost. heard a loud noise and all of a sudden the rear window imploded. there was no contact with anything and the car has not been in a collision

Used my rear defoster for the first time this morning, after about 10-15 mins, rear window shattered! i have pictures but cannot upload them

The rear window of my one year old 2023 hrv suddenly shattered, thankfully while vehicle was parked. no impact to glass or reasoning, i filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. this happened right on christmas weekend, leaving me without a safe car to drive which ruined some of plans and dealership was unable to assist but associate did mention she’s seen another customer with same issue and there are many similar instances online. i could’ve been driving or had my boy in the backseat when this happened. there seems to be some issue with the pressure points and placement of the window, frightening this can happen again. no warning lights triggered for this particular scenario. please issue recall.

The contact owns a 2023 honda hr-v. the contact received notification of nhtsa campaign number: 23v782000 (seat belts) however, the part to do the recall repair was not yet available. the contact stated while driving 40 mph with rear defroster activated, the contact heard a popping sound and saw that the rear window had shattered prior to falling inside the vehicle. there was no warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 19,000.

The back glass disintegrated without any indication of impact from a foreign object.

The contact owns a 2023 honda hr-v. the contact stated that while parked in a public parking garage, the rear windshield shattered. the contact stated that before turning off the vehicle, the defroster was not activated. the vehicle was not diagnosed or repaired. the contact stated that the rear windshield shattered. the manufacturer was not notified of the failure. the failure mileage was approximately 11,400.

The rear window shattered out of nowhere, while the car was parked. i fear that if this happened while driving or with backseat passengers, injury could have resulted.

The contact owns a 2023 honda hr-v. the contact stated that after her husband remotely started the vehicle, he heard a popping sound and then discovered that the rear windshield had shattered. there was no impact on the rear windshield that could have caused the rear windshield to shatter. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 17,000.

My back windshield shatter while sitting at a red light out of no where.

During a short drip in august 2023 was the first time i noticed the steering "freezing" on the highway and jolting when i tried to control it. i had to use considerable force to hold and direct the steering throughout the trip and back. still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. it was such a risky and exhausting trip for me because of this problem. on november 30th, 2023, i was on the highway again and experienced it. the steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. i felt so unsafe with other fast-moving vehicles on every side as i struggled to keep the steering aligned. i had to use a good amount of force to grip and direct the steering and found myself praying for safety as i drove. it was certainly hazardous as it could endanger my life and those of others. i called the dealership to lay a complaint. they asked me to bring the car over to them, but i am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. i asked if i could take it to a nearby dealership but was told i'd have to pay hundreds of dollars for diagnostics. if they could direct me to a nearby dealership to run diagnostics for free, i would be willing to do that. there have not been warning signs indicated by the vehicle so far. i got this car in march and it has less than 3000 miles on it. i don't know what to do. i feel as if i've made a mistake purchasing it.

I can feel my steering wheel sticking to the left and right. it's not the lane departure assist, it just sticks. i've taken it to my dealership twice and both times they admit they feel it sticking but says they don't have an answer. looking this up, it sounds like there are several other hr-v owners with the same problem. driving on a highway in a windy city, it takes a lot to control the car but makes it way worse when the steering wheel sticks. i feel like this is a major safety issue and honda won't do anything about it. this happens all the time, not just once. you can feel it while in park or while driving.

In rear windshield, loud popping noise then glass shattered

Steering is very sticky and feels like pressure builds up while driving. several times i've been in a situation where i have to jerk the steering wheel because it "locks" up and feels like your trying to pull apart magnets. the honda dealership says they can't duplicate the issue. american honda is ridiculous and won't help at all. i'm having a lemon law attorney currently review this issue along with other issues i've had with the hrv. this car is a total disappointment and unsafe in so many ways and honda knows exactly what's going on they just aren't doing anything about it.

When driven especially in cold weather the steering feels like it sticks or jerks when making minimum movements. which feels like it does not track or have to turn the steering wheel in the opposite direction. happens when driving and standstill. this may be related to the current honda steering recall.

I was driving at night not near anyone on the highway when my back windshield just shattered. it was huge pop noise so i thought maybe a tire, so i looked at my warnings and nothing was going off. i couldn’t see out of my back windshield clearly because the shattered glass, i didn’t know it was shattered till i got home. i did have my defrost on, i don’t know if that plays a part.

I was driving at night and no one was near me and my back windshield shattered. it made a huge pop sound, i checked my warnings for anything like my tires but nothing was showing up. nothing hit it. i did have my defrost on but i don’t know if that plays a part.

Sitting at a stop light and our back windshield just shattered. no impact. car had been on for an hour so nothing to do with heating. windshield just completely shattered and fell off. car had recently been inspected a few weeks ago and nothing reported at the time. we had two dogs in back of car and could’ve been bad.

I was stopped at a stoplight and the rear windshield shattered.

The contact owns a 2023 honda hr-v. the contact stated that he became aware that the rear windshield had shattered due to glass shards on the ground. there was no impact to the rear windshield that might have caused the rear windshield to shatter. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 13,500.

The vehicle was parked in my carport, and when i opened the door to get inside, the rear window (rear windshield) shattered. there was no foreign object, it wasn't hit by anything, it just shattered.

I was driving to work at 6:52am when my rear windshield spontaneously shattered. there was no proof of impact or anything when i inspected the windshield. i did not have my rear defroster on nor did i rinse my car with hot water prior to driving. i do have photos and videos but the link will not allow me to upload, the button disappears when i click it.

Back wind shield exploded out of nowhere while on the freeway almost crap myself

I was driving my car and suddenly my rear windshield shattered. i thought somebody throw something but no one was around my car and i could not find any object in car. then i checked online about this issue and hrv forum has multiple incidents reported similar to this one. this is manufactured issue and low quality product issue. i am very disappointed with honda. their service was below par and now i came to know about recall for seatbelts issue. we don’t get call from dealer and not recieved any communication letter.

Rear windshield shattered for no reason. no impact. car parked. no previous accidents. no warning lights or signals.

Rear windshield exploded while the vehicle was parked in the garage. the glass formed a dome outwards in the center of the windshield approximately 1.5 inches.

The contact owns a 2023 honda hr-v. the contact stated that while driving 60 mph, the rear windshield imploded. no warning lights were illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 19,000.

Vehicle was parked, not in use and the rear window exploded.

Question (q): what component or system failed or malfunctioned, and is it available for inspection upon request? answer (a): my rear windshield spontaneously shattered while i was driving on local roads. i was driving around 30mph during a clear night with good visibility, weather was around 57f on [xxx] around 8:07pm. yes, i would like to have this inspected if requested. i will call honda tomorrow to schedule a repair and request for them to keep the damaged item so it can be inspected. i have photo and video documentation of the entire event. on the website both on computer and cellphone, the upload button is not working anywhere for me to submit this information. please let me know where i can submit my photos and videos to. i have attached a google drive link where the dashcam, photos, and videos of the damage can be viewed and downloaded for the investigation. [xxx] q: how was your safety or the safety of others put at risk? a: the rear windshield spontaneously exploded and made the vehicle unsafe to travel in under any capacity. the shattered glass is a safety hazard for myself and anyone near the vehicle. q: has the problem been reproduced or confirmed by a dealer or independent service center? a: the rear windshield is permanently shattered and i will request that the dealership service center holds onto the windshield for inspection. q: has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? a: at the time of answering this, the vehicle has not been inspected by anyone yet since it is around 9pm on [xxx]. i will take the vehicle in for service tomorrow at the honda service center. no, there was no warning lights or anything to indicate that the rear windshield would randomly make a popping sound and spontaneously shatter such as the way it did on [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While driving home from my doctors appointment today my back window just popped. no one was behind me or in front of me. while diving i hear a pop and looked through my rear view mirror and the whole glass was shattered!

The back windshield exploided while driving on the highway

On january 3rd, 2024, while the car was parked in the driveway, the rear windshield spontaneously shattered soon after parking at around 630pm. upon inspection, there were no signs of any impact from a foreign object. the rear defrost was previously turned on to assist with visibility while driving in cold weather conditions. if this had occurred while driving, the sound of the glass itself spontaneously shattering would have completely distracted me and would cause an accident.

Rear glass shattered out not where while me being in the car. rear glass safety issue.

Was just driving along as normal, heard a pop sound, looked back and my whole rear window was shattered with a big hole to the left side of the glass.

Steering sticks, which has to be overcome causing the steering wheel to jerk resulting in over-correction, especially at highway speeds (with and without lkas activated). steering does not feel centered.

I was parked outside of a restaurant and the back door windshield exploded. luckily i was parked in front of a security camera. the police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. the police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. this resulted in me having to drive home on the highways as my windshield continued to fall apart (i was unable to collect all of the pieces before driving home). it was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. if this happened while i was driving or when someone was near the car, this could have caused serious injury. there are many claims of brand new 2023 honda hrvs having this issue. i have located multiple complaints online. i called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. i had the car repaired at another mechanic and all was well. a week ago, without warning, the trunk completely stopped opening and i am now unable to use the lift gate to open the truck. i did obtain a police report and i have a photo that i can upload but this website will not let me.

The rear window spontaneously shattered today. it was a cold morning approximately 35 degrees. car was auto-started to warm it up. after driving the care for approximately 1/2 mile and while stopped at a stop light, the rear glass spontaneously shattered.

Vehicle was parked outside workplace during the work day. upon returning to the vehicle the rear glass is completely shattered, only being held together by the tint. the vehicle was parked in front of the workplace cameras which prove there was no vandalism or outside cause for the rear glass to shatter.

Rear windshield was exploded while the vehicle is not in motion

Side window shattered on its own. luckily it was parked and no one was inside the vehicle. this will be the second time, same story, just a different window with this car.

Sticky steering. steering wheel provides resistance when turned and causes sudden jerky changes in direction of travel. even though direction change is minimal it causes constant steering wheel adjustment. the symptom occurs at all speeds from a slow roll to highway speeds. vehicle has 10,890 miles on it.

Rear windshield suddenly cracked and completely shattered.

I drove approximately three miles with my rear window defogger on. i parked in the garage (always parked in garage). the next morning i came out to a shattered rear window! not using the defogger is not an option in western new york. i am concerned of the safety aspect, if this happens while driving. rear window seems very thin. i have pictures of the window. i had no warning or sounds previously. vehicle only has 6800 miles on it. i'm currently waiting for a replacement window.

We purchased this hr-v last year for my son. he has been driving it back and forth to school at a max of 35mph most of the time. we had to drive to birmingham and probably the first time actually at speeds of 55mph or more. the steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, when it would finally turn it felt like it would ratchet over. i watched it carefully throughout the drive. when we got home, i took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. it appears that this vehicle was having the same failure of the steering gearbox that has affected civic, cr-v and acura integra models prompting a recall. and in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. my concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part.

I was on the road for about 5 minutes when there was a load bang i was not sure what happened then a i drove crack crack so i pulled over to look at and saw a big hole in my back window. no body was around when it happened.

Closed my front passenger side door and the rear hatchback glass completely shattered. hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. the glass shattered around the edges and in the center. some remained around the edges but continued to fall out at the slightest movement, such as when i got in the vehicle and closed my door to call the dealership. contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though i've seen many similar complaints here. dealership suggested i place a claim through my insurance company. it hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on honda's part.

The contact owns a 2023 honda hr-v. the contact stated that after using the defroster, the vehicle was parked, and the rear window shattered while the hatch was closed. there was no impact to the windshield to cause it to shatter. the contact called the local dealer and scheduled an appointment. the vehicle was not yet diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 12,000. the vin was not available.

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked in a parking lot, the contact started the vehicle, and the rear windshield exploded. there was no impact on the rear windshield that could have caused the rear windshield to explode. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 15,000.

I arrived home and had just turned off my vehicle. i was sitting in the car talking on the phone when i heard a loud noise, like a bomb explosion. when i got out the car to inspect my vehicle and the area around, i saw that my rear windshield had exploded & was shattered. even the area around the window frame was broken was shattered. my car was in park, there were no objects around or above my car as i was in the parking lot & there were no other cars parked there at the time. i went to the dealership who stated they spoke with honda and apparently there are other people who have experienced the same thing & that it may be a defroster issue. i was instructed to contact my insurance at this time since no active recalls have been issued. i was able to schedule an appointment for 1/10/24 through my insurance to have it repaired. before this incident, i have had no issues with my car.

Purchased hrv new and at approximately 3900 miles all warning system lights starting flashing while i was driving. took car home and checked oil and there was none at all. put oil in and took to dealership who found the honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while i was on the interstate. if the car had locked up while driving 70 mph due to no oil, my father, brother, and i would have been killed and may have injured/killed someone else. since getting oil filter installed correctly and oil in the car, the collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. i have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "i had a code" and those codes were supposedly corrected, but the same warnings remain. it is not reproduceable and i have not been able to capture a pic of the occurrance. i believe running out of oil has damaged the warning systems and needs to be replaced or honda should provide me a new car for my current car (10,700 miles).

I was sitting in traffic today and suddenly heard an explosion sound and when i looked back my rear windshield was all shattered. it spontaneously shattered out of nowhere with no warnings. i was lucky that i was not moving and in traffic when that happened, because that scared me tremendously and if i was driving i could have crashed or something.

I got into my hrv and closed my driver side door as normal. the back window shattered i was not parked under a tree or anything that could have fallen on the back windshield. i was sitting in the driver seat when it happened. the glass came into the car. i called my dealer, and they said they had not heard of a problem. however, after investigating myself, i found this to be happening to several people owning honda anda hrv.

Rear window shattered, while defrosting was on 5:20am

Remote started car, parked in the garage, in cold weather which enables defrost on front and rear windshields. after only a few minutes i began driving when my rear windshield exploded/shattered out of the blue.

I was driving down the [xxx] south bound on [xxx]. around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. i originally thought it was bullet of a sort. i couldn’t believe the window was broken. how, i asked myself did the window have a hole. how did the glass break. how did this happen. i wanted requested footage from chp to see if something shot at us. but now i see honda made a default car. so sad because i love honda and i feel betrayed by them. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My back windshield popped and shattered without anything hitting it.

Rear windshield shattered while using rear defroster

On [xxx] my wife left the house in her 2023 hrv traveling less than one mile when her back glass made a loud pop and shattered. the loud pop startled the wife. we have to travel 40 miles to the dealership for inspection. not a fun trip for a couple of seniors in mid january. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The vehicle steering is sticking. the power steering rack is sticking when turning the wheel in either direction. safety is compromised because steering is not easy. the dealer confirmed this problem and recommended replacement of the electric power steering rack after they found the same issue.no warning lamps. the dealer said part is on backorder until april and indicated i should take the car home, which i declined. they provided a loaner car after i insisted the car was unsafe.

While driving the vehicle at any speed, the steering wheel sticks when trying to make even the slightest movement. no warning lamps or malfunction codes appear on the instrument panel when this is happening. additional effort is needed by the driver to overcome the sticking behavior. i took the vehicle my local honda dealer in selma, tx and they were able to replicate the problem. they recommended replacing the eps gear box (rack and pinion) however the part is on critical backorder with american honda. no timeframe is currently available on the availability of this part. the vehicle is driven by daughter and i am very concerned that this issue could cause her to lose control of the vehicle causing injury to her and other drivers around her. at the dealership i was advised to call american honda because there is nothing they can do. i will be calling the manufacturer to report this issue and find out if a replacement vehicle can be provided and if not then perhaps a loaner while the vehicle is repaired. i would recommend creating a recall for this safety issue. i have read in various online forums that this is common issue with this vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? the rear window. how was your safety or the safety of others put at risk? the glass exploded after the rear defroster was turned off. this happened while i was on the highway. has the problem been reproduced or confirmed by a dealer or independent service center? the dealership said it was the first they have heard of this. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

The contact owns a 2023 honda hr-v. the contact stated while driving 30 mph, the rear defogger was activated and within 3 minutes, the rear windshield exploded. no warning lights were illuminated. the vehicle was taken to safelite auto glass and repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 14,000.

I was slowing down for a stop sign and the back window spontaneously shattered. nothing struck the window and there were no cracks in the window previously.

I parked my car in the apartment complex overnight and the next morning i walked out to a shattered back windshield. i thought someone broke into my car; called the police, and insurance. nothing was verified stolen after i did some glass cleanup. i didn't realize it was a common issue until i found an article.

Shortly after parking, the vehicle in the garage there was a loud bang sounding like a gun shot. when i walked behind my car i saw that my rear hatch window exploded out. i have not contacted the dealer yet but will first thing tomorrow morning.

I was operating my vehicle under normal operations when i parked in my driveway. i got out of the car, closed my door and then heard a crack….to see that my rear windshield had completely shattered.

My rear shield window shattered after i used the defroster. it was a normal cold morning in germantown, ny. i turned on the defroster for 2 min. and a little bit later the rear window shattered everywhere.

After getting in my car and shortly after turning it on, my rear windshield exploded and caused for pieces of glass to fly everywhere. one piece of glass hit my face but what worries me most is that my dogs are in the back seat when this shattered and they had glass all over them. they are shaking from fear because that sound was very loud and happened out of nowhere. no one hit me and i was not moving the car. after some online research, it looks like this is a common issue in this make/model car.

The rear windshield shattered while the car was parked and warming up. the hatch was closed. there was no impact to the rear windshield. there were no warning signs or lamps. the dealer has not yet been contacted, but will be once the dealer is open.

Rear windshield spontaneously shattered when car was parked in the garage

I was driving on an open road at aporox 8pm no wind rain or snow and my rear window spontaneously combusted. nothing hit the window and there was no apparent object thrown through the window. the temp outside was approx 32 degrees and the rear defogger was engaged

The rear windshield exploded and shattered into pieces when i turned on rear defroster. no warning, no impact or other vehicles involved. this is a safety issue, i have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily i wasn't driving fast in the highway. i took my car to the dealer and they are ordering part to fix my rear windshield and my rear wiper.

While at the gym one evening on 1/3, i came back to my car and noticed a shattered rear windshield. initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. i notified the police, my insurance company, and the gym. the police reviewed footage of the parking lot and didn't see anything that suggested a break it. shortly thereafter, i became aware of many hrv owners experiencing 'spontaneous' shattering of the rear windshield. the situation was beginning to make more sense. i believe that i am a victim of this defect.

On [xxx] i was driving on the [xxx] to san diego when i heard a loud boom and then my rear window on the drivers side had a hole in it. it was raining and i was using the rear window defroster. i immediately turned around and drove back home and took my car to the honda dealership. when they opened the rear door and shut it a large portion of the glass fell out along with some plastic parts of the window panel. they said nothing could be done until after the holiday. after the holiday they talked to honda and honda agreed to replace the window. the window part is on back order and was expected to be shipped on jan 12; however, as of today it is still not shipped and listed as back ordered. they did not have a loaner car available for me so i was forced to rent a vehicle twice during this time until one became available on jan 16. i told the honda dealer that this has been happening and there is a class action lawsuit in pennsylvania and they told me they were totally unaware of this problem existing in honda vehicles. they were surprised when honda agreed to pay for it. honda needs to issue a recall and make sure that all the owners and dealerships are aware of this problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2023 honda hr-v. the contact stated that while driving at 50 mph, the rear defroster was activated, and the rear window exploded. the vehicle was not diagnosed but was repaired by a mobile window repair company. the manufacturer was notified of the failure. the failure mileage was approximately 15,000.

Rear window exploded after turning on rear defrost about 5 minutes into drive time.

Was driving from one restaurant to another tea shop after dinner around 7:30 pm. after parking in the lot, we heard a minor crack sound but did not thought of something major. however, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. honda definitely needs to recall this issue and have the rear window replaced!

It was cold in the morning so i turned the back defrost on and my back windshield shattered 10 minutes later while i was driving down the highway

On 1/16/2024 i opened my drivers side door, got into the car, shut the door then heard a load explosive sound, looked in my rearview mirror and saw the back glass shatter and a huge hole in the center thereof. nothing hit the window it just exploded when i shut my drivers side from door.

The contact owns a 2023 honda hr-v. the contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. the cause of the failure was not yet determined. the contact stated that no objects had impacted the liftgate glass to cause the failure. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 20,000.

The contact owns a 2023 honda hr-v. the contact stated that while driving at 30 mph, the rear defroster was activated, and the rear window exploded. there were no injuries sustained due to the shattered glass. the vehicle was not taken to a local dealer or independent mechanic. the vehicle was not diagnosed. the local dealer was made aware of the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 24,500.

2023 honda hrv sport with 4750 miles on it. started car today the 17th of january and was sitting in the car and the rear glass blew out. i haven’t even had the opportunity to drive it anywhere and purchased it.

My car was parked in a parking lot this morning and i got into my car, shut my driver door, and my back rear window shattered - now i am stuck replacing this when it was of no fault of my own. i see there have been over 300 complaints about honda hr-v owners' rear windows shattering. can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of honda vehicle?

Rear window of the vehicle shattered for no reason. it was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. the window just popped and shattered. i called honda dealership and take no blame for incident. they said there were no recalls for that. seen on different forums on line that other people had this issue with the defroster getting too hot.

On december 11, 2023, my wife and i drove 4 miles to a local restaurant with friends. we used the rear defroster as the outside air temperature was 50 degrees and humid. upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. we reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the hrv. honda is refusing to pay for repairs, so we had safelite fix the back window. as of january 17th, 2024, honda has not reimbursed us for the defective window even though the vehicle is still under original warranty.

My rear window completely shattered about 10 seconds after using the rear defroster.

I used the rear defrost on a cold drive and then put the car in my heated garage. i woke up the next day to the back window having a massive hole in it. we called the honda dealer and they have another 2023 hrv with the exact exact same problem this morning. we looked online and other people are reporting the exact same issue with this make and model. it was -7° when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. the police did not inspect the vehicle, nor the insurance company at this point. we have taken photos.

Spontaneous fracture of hatchback window. no impacts. car was sitting in carport.

The contact's wife owns a 2023 honda hr-v. the contact stated that while his wife was driving approximately 20-25 mph with his son in the front passenger's side seat, the rear windshield imploded inadvertently. there was no injury sustained. the contact stated that his wife drove back to the nearby residence. the contact stated that the defroster was not engaged at the time of the failure. the dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked, the rear windshield fractured. the vehicle was taken to the dealer. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 11,616.

On dec 30th i was sitting in my car l, engine running, wipers and defroster on. i hear a loud pop and my rear windshield shattered there was a large hole in the upper left and the glass all around the edges shattered. the rear wiper remained on even though i turned it off

The contact owns a 2023 honda hr-v. the contact stated while driving approximately 35 mph in 63-degree weather, the rear windshield shattered without impact. the rear defroster was activated when the failure occurred. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 8,308.

The front passenger belt stop latching. i called the dealer. the part was on backorder. i have an appointment on tuesday 1/23/24 to fix the front buckle. i also told them when riding in the car the middle back seat belt dings like someone is back there. there is no one in the car. now the back middle seat has a green box saying that someone is latched in the buckle. again, there is no one in the back seat. i cannot safely put my kids in this car. the only warning that the front buckle gave was the seat belt was not latched. it would not hook on so my oldest would have to sit in the back seat.

I was backing out of my driveway and heard a really loud popping noise behind me. looked in my rearview mirror and my back window was completely shattered.

While our vehicle was parked inside our garage, the rear windshield completely shattered outward, without any impact or object hitting it. the vehicle was parked and off. it was like it exploded. it seems like the glass was manufactured poorly or of an inferior quality than what should be deemed safe for vehicles on the road. it was very scary and unsettling and could have been incredibly dangerous/life threatening if i had been driving with my young child anywhere. the glass would have likely impacted my child or gotten on a car behind me. incredibly scary!

Rear window shattered while in my garage for no reason. thank goodness i was not driving yes< reported to nelson honda martinsville va. where i bought the car in september 2022 no no

Entered the car, closed the door, and heard a loud crash. looked back and saw the back windshield had shattered.

At 12pm on 1/21/24 my back windshield shattered. my car was parked and turned off when the explosion happened. i filed a police report and had a police officer look at my vehicle. i tried to reach honda but they were closed so i will have to call and file the complaint with them tomorrow morning. i did report it with my insurance to get it fixed but i don’t feel comfortable driving the car anymore especially since it is my primary vehicle used to transport myself and my toddler.

While my car was in park and i was sitting in it with my daughter, i heard a loud bang. when i turned to look, the back window had completely shattered.

My rear windshield blew apart out of the blue, with nothing near it or happening. it completely shattered and glass is everywhere.

Rear window exploded/shattered while driving. there was no impact from any other source to cause the issue.

Steering wheel binds or sticks. problem occurs whether rolling or at a stop. can hear audible thump when turning wheel while vehicle is stopped. there are no warning lamps or other symptoms indications. problem causes inadvertent over-correction to the point of lane departure. happens at all speeds. problem worsens when vehicle is loaded down. problem has existed since delivery. problem has been reproduced by my dealer who has ordered a new steering rack assembly. part is on back order so whether this will correct the problem is unknown at this time.

Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 honda hrv should be recalled for rear window glass

The rear window shattered spontaneously a few seconds after activated the rear window defrost.

The back windshield completely shattered. no object hit the car. this is not safe for driving. the problem has been reproduced and confirmed by a service center (scott robinson honda in torrance, ca). i am taking the vehicle to be inspected by a service center and will get insurance involved if needed. there were no warning lamps or other symptoms prior to the problem.

Today, 23 jan 2023, while driving on local las vegas freeway the rear window in our 2023 hr-v shattered with an explosive sound with no obvious reason. there was no cargo in the back end of vehicle. at first we thought it had been a gunshot but nothing evident. we were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. luckily there was no one in the back seat at the time and no one sustained any injuries. we immediately drove car to the dealer and they informed us they are aware of hr-vs having this issue. service tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. we are not sure yet how long we will be without our vehicle. damage has not been inspected by anyone other than our local honda dealer as of this time. there were no warning lights or alarms to indicate a fault with anything. we have not spoken with our insurance yet.

Rear window self-shattered parked in my job garage.

The contact owns a 2023 honda hr-v. the contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. the dealer was informed of the failure however, referred the contact to safelite for the windshield replacement. the rear windshield was replaced by safelite. the manufacturer was not made aware of the failure. the failure mileage was 14,000.

I have a 2023 hr-v 5dr 2wd ex-l 5800k miles - bought 3/18/2023 took my vehicle into my dealership to let them know i am having an issue with my steering as it sticks and then jerks when driving at any speed.

Back window shattered while driving south on [xxx] in utah. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The rear window suddenly shattered while moving forward from apartment parking lot.

We bought this 2023 hr-v on december 31, 2023 and it currently has 14,343 on the odometer. about 5,000 miles ago (roughly) we started noticing that the steering feels "sticky" even with the lane assist feature disabled. it is especially noticeable around corners, but it happens at slower speeds as well as faster speeds. it doesn't prevent us from turning the steering wheel and keeping the car centered in the lane, but it does take more effort than normal.

I used remote start to start my 2023 hr-v sport, and walked outside about 5 minutes later to find the rear windshield completely shattered. i thought something may have hit the glass, but i was backed into my driveway close to the garage door, and it was mid-morning so i didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. after doing some research online, i found all the reports of the rear defrost malfunction being reported. i have been setting the a/c to preheat the vehicle in the mornings due to the recent cold snap, so i double checked my settings, and they were indeed set the same, with the rear defrost set on. i called my local honda service dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. i am still waiting on a call back from the actual service department to take the car in. we are currently now without transportation, and no answers from honda.

On june 10, 2023 the rear windshield of my 2023 hrv exploded while i was driving on a highway. there were no vehicles around me. i contacted the dealership they said something must had hit my car and it was not covered.

I was preparing to go to work and started the vehicle. it was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.

The rear window shattered while the vehicle was stopped at a red light. we contacted our local honda dealer and were told they know nothing of the problem. but we have found dozens of articles describing our same incident and that honda has acknowledged an issue. we had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the pacific northwest. i also took the vehicle in for the safety recall, but according to the nhtsa, it's still outstanding. i took it in on 1/16/24.

The hrv was placed in a closed garage on 1/26/2024. the next morning, i discovered the back windshield had shattered. it looked at if it exploded from the inside. the hole left had glass on the outside curved outward.

The contact owns a 2023 honda hr-v. the contact stated that while driving at approximately 60-65 mph, the contact heard an abnormally loud boom and became aware that the rear windshield had fractured. the dealer had been contacted and it was confirmed that there was no recall for failure. the vehicle had not been diagnosed or repaired by the dealer. the vehicle was repaired by a glass replacement company and paid for by the insurance provider. the manufacturer was made aware of the failure, and it was confirmed that there was no recall for the failure. the contact was referred to the nhtsa hotline. the failure mileage was 16,909.

The back glass shattered for no reason. was sitting in driveway and had not moved for several days before the glass shattered.

Back glass shattered while sitting in driveway. 2023 honda hr-v

The contact owns a 2023 honda hr-v. the contact stated that while his daughter was driving and exiting the driveway, the rear windshield glass fractured without impact. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 8,000.

Rear window glass broke out of nothing without any collision or otherwise impact. i parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

Back glass shattered while driving. 2023 honda hr-v

Rear window shattered when rear defroster on

My back window shattered and nothing was wrong with it prior.

Defrosted the rear window, later in the day my rear window shattered randomly. nothing hit my rear window, it just randomly shattered! i can’t see out of my rear window, this needs to be addressed!

The rear window of my hrv shattered for no reason in a snow storm. i was unable to get it to my dealer to fix the issue as i am a [xxx] and it was the middle of a snow storm in utah. i had to get it fixed at the closest glass dealer to my location. the component was reviewed by the glass company as they were fixing it. this is a safety issue is when the glass shattered it rained down in the back seat where i have my nieces and nephews ride. it also put me at risk as it startled me and i was driving in the snow. in doing research, i found that there have been numerous incidents of these windows shattering. i attempted to get a goodwill repair for honda as it is a "known" problem, but they refused. i am submitting this information to help others and possible get a recall going on this defective material. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked, after exiting the vehicle and walking away, the rear windshield shattered without impact. the vehicle was towed to the local dealer, who wrapped the windshield. the vehicle was not diagnosed or repaired. the manufacturer was contacted and opened a case. the failure mileage was approximately 34,026.

" i purchased a brand new 2023 honda hrv from your facility and i'm already having problems with it. my issue is that anytime i use the rear defroster, after it cools, it causes the paneling and side view mirrors to brutally crack and warp. online i saw others have the same exact issue. it starts with metal warping, every time, and ends in the back window being blown out. i don't understand why there's not a recall for this apparent issue. i went on the internet and saw that many others had the exact same issue, but no recall was set into play. this has been an ongoing issue for honda since 2019 in their hrv line; or at least, this is where the complaints began. i recently got a recall in the mail, stating something about a seatbelt, but not for the more important defroster issue. what can or should i do about this?" this was an email i sent to a honda customer service agent at the dealership i bought it from, after also contacting customer service by phone. to date, there have been zero attempts to resolve my concerns. i have not received any phone calls or emails back to even let me know they cared. currently, i refuse to use my rear defroster on this model ever, for fear that my rear window will explode while driving.

While driving to work in the light rain, i heard a loud bang and looked in the rearview mirror to find a softball sized hole in the back glass. pieces kept falling out until, by the time i got to the dealer, the entire panel was shattered on the floor of the rear cargo area. there was no foreign object in the vehicle.

While driving on feb 7, 2023, the rear window shattered, no impact or foreign object. i did smell like something was burning but did not see anything, my car is. honda hrv 2023

The contact owns a 2023 honda hr-v. the contact stated that while his daughter was driving 30 mph, the rear windshield exploded without warning or impact. the vehicle was taken to the local dealer by his wife, and the mechanic placed a covering and seal on the windshield. the vehicle was taken to a glass replacement facility and the windshield was replaced. the manufacturer was not notified of the failure. the failure mileage was approximately 12,000.

The contact owns a 2023 honda hr-v. the contact stated that while driving approximately 30 mph with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield shattered, causing glass shards to fall into the vehicle. the cause of the failure was not yet determined. the manufacturer was notified of the failure. the local dealer was not yet contacted. the failure mileage was 10,600.

Rear window windshield or glass (at the trunk or above the license plate) of my 2023 honda hrv ex-l shattered and exploded while parked. there was no impact or an object hitting it. it just exploded. i strongly believe it’s a manufacturing defect which needs a recall or warranty coverage.

The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. i had at first thought this was the lane assist, however i turned it off and the it was still happening.while driving on the highway it’s as if the steering wheel is making small motions left and right on its own as i am trying to keep a straight path on the road. it has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. i have not yet taken it to a dealership to be duplicated or inspected, however i have read that there have been multiple reports made to nhtsa about this same issue. there were no warning lamps or messages associated with this issue.

On november 27th at 7:30 am i used the remote start feature on my car for the first time and when i walked out to my car and went to open my door, my entire back windshield exploded. for reference i had not use the rear defroster before so when i used the auto start feature on my car this was the very first time the rear defroster had been used.

The car was parked in the garage and the back windshield exploded for no reason. the garage is insulated and was around 60 degrees. no impact had occurred and no prior damage. the car is only a year old. there are other reports of similar incidents with the back window. no warning just exploded out of no where. i am having to replace it out of pocket.

Was driving off from drive thru window and o hear a loud bang, pop and shatter. i look into rear view mirror to find my rear mirror busted! it was one of the scariest things that has ever happened to me. i called dealership and they didn’t even want anything to do with me. i got it fixed on my own.

I was driving about 35 mph, in morning on 10/3/23. suddenly the rear windshield shattered accompanied by a very loud noise at the rear or hood of car. at first i thought someone threw a rock, or fired a gun, on my car. pulled car over to inspect. i was very shaken. the road had a few pine trees adjacent, i thought perhaps a large heavy pine cone could have fallen on the back windshield, but had no evidence of that happening specifically. i have read subsequently about this happening with other 2023 hr-vs. i don’t know if i turned on the defroster that morning or not. it is possible, because it was a chilly morning. i reported it to my insurance, they covered the entire rear windshield replacement cost.

[xxx] about [xxx] mountain time, my wife was driving the vehicle back to pueblo, colorado from colorado springs, colorado. it was a freezing drizzle and to help deal with visibility she turned on the defroster for the rear hatch window. about 15 minutes afterwards she heard a massive "boom" and looking in the rear view mirror it looked like that rear hatch window was completely cracked across the whole window. although the situation was frightening, she was able to get home. looking online it was clear that this situation has already been experienced by a large number of people. we reported the problem to honda who opened a case, and directed us to a local dealer. the local dealer was rude, said that some object must have impacted the glass. we are trying to take the vehicle to a different dealer tomorrow. when i looked at the glass, there was a large section missing in the center, and there were numerous "shards" broken off along the perimeter of the glass that were independent of the large hole in the middle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While my car was sitting in our garage, not driven for two days, our back windshield shattered out of nowhere. we just heard a loud bang and found a hole in the glass and could see it was separating from the sides of the window. we took our vehicle to the dealership and it’s been over a week with no estimated date it will be fixed and still no loaner vehicle has been offered.

Rear windshield shattered when wife was driving to work, took to dealer and they have ordered window but it is back ordered for 4 weeks

I was driving on 2/17/2024 with the rear defrost on and my rear window shattered. it was snowin this was very scary to me. no warning light dealer is closed today. i called honda they are closed also. i have a car seat in the back had my kids been in the car this could have been hurt since the glass in all over the hatch inside the hrv.

My rear windshield on my brand new car shattered in january 2024. this caused a giant hole to form in the window and almost removed all the glass from it. i took the car into the dealership and the service technicians there determined it was caused by a manufacturing defect when they installed the windshield. they taped some garbage bags to cover it up and said that i would be on a loaner waitlist and have a rush order put on my parts. they also claimed the car is still drivable even though it is winter, and driving without a windshield is torturous, and also the bags could easily fly off and cause an accident to someone behind me. the dealership then came back and said they will not be providing a loaner and will only provide me a rental when the parts come in as they can not justify the expense of giving me a rental/ loaner beforehand. it has been a month and still no parts or other solution has been provided. the dealership and corporate office for the brand is saying that i have to drive around without a rear windshield and bags taped over it or find another solution on my own. this all seems insanely unethical and and a terrible example of customer service. they have not helped me with my safety issue of my rear windshield and are refusing to take on any expense to help me in the slightest, besides the actual repair itself whenever that may occur. it has been over a month since the windshield broke, and the parts keep getting pushed out further.

While driving, i heard a loud pop, and the rear windshield shattered completely. i had the rear defroster on. there was no sign of an object that hit the windshield, it just blew out unexpectedly. i took photos and called the insurance company, but nobody else has inspected the windshield except for me. this posed a safety risk, as i was startled and could not see out the back window. i was not able to pull over due to the lack of a safe area to pull over. there were no warnings of this event, this was the first and only incident. i did some research on this issue, and it appears that i am not the only one who has had the rear windshield shatter in my 2023 honda hrv, due to a manufacturing defect in the seal around the rear defroster system.

As i see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. with the very cold day below zero it sounded like an explosion and then it crumbled. luckily i was close to work and my team was able to help me shrink wrap the window to be able to get home. on 1/20/24 i took the car to safelite for replacement which was done under my insurance. i have no idea this was a problem for my model vehicle.

The back window blow up

While parked about to drive out to work @ about 18:30, i turned on my car and my rear windshield spontaneously shattered. my wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. please see photos attached. (my recalled seatbelts were already serviced by autonation valencia.) i found an online article from last month where this is a random, on-going issue with honda 2023 hr-v models: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My rear window unexpectedly shattered without any force while i was sitting in the car parked.

While driving on the highway, the steering becomes sticky (even with the lane assist off). the steering does not turn back and forth smoothly. it will get stuck in a position, and then release. this has made it nearly impossible to maintain a straight drive path without constantly readjusting the steering wheel. the car shows no maintenance or warning indicators. i feel this is a risk for me and my passengers as well as other drivers. additionally, this is not a random occurrence; it happens every time i drive the vehicle.

While i was driving back from work on january 31, 2023 the rear windshield of my car exploded for no apparent reason. the noise was so loud that flinched. if there was a car was in front of me i would have caused an accident. the windshield shattered and if i had children or anyone in the back seat they would have pieces of glasses on the back of their heads. i was thankful that i did not have any broken glasses on the back of my head. i dropped the car off at a honda dealership on january 31 st. i still do not have a car, nor will they give me a loaner to get to work. they were no warning messages that alerted me prior to the incident. i brought the car new and it's only a year old. i believe this is a defect on honda's manufacturing. i hope no one get hurts by this, because i know it's causing me a lot of inconveniences.

Dear sir/madam while driving on [xxx] the message came on the screen 12 volt battery charging system problem. do not drive. time 10.54am. the noise would start in the engine compartment while accelerating, then a smell entered the cabin of the car. i pulled over one mile after at a nearby service area and when i opened up the hood i have discovered a loose belt and a loose pulley. i towed the car to the [xxx] honda in reading, ma. the service didn't do much to investigate the issue and instigated that because i did not do an oil change at honda dealer they cannot cover the malfunction by warranty until honda corp approves it. i did my own investigation and found a broken off bolt laying in the bottom of the engine cover. i showed the discovery to them and then they voided a 240$ diagnostics charge. then the real mechanic showed up by accident, saw the bolt and said that it did not surprise him at all. i think that the bolt pulleys bolts were overtightened and over the time they snap loose. big issue is present for a new model 2023 honda hr-v and later editions possibly. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Rear windshield shattered spontaneously.

Back windshield shattered. parked in driveway and had not been taken out that day.

Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. at first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. if i was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. there was nothing wrong with my windshield in the days leading up to this.

1. the rear glass shattered out of no where 2. car is now insecure to weather and theft 3. yes, this is happening all over the world 4. not yet 5. no

This vehicle was purchased new, (03/03/2023). at 5,460 miles (10/23/2023) returned to the dealership with steering complaint. steering is sticky and seems to lock up at highway speeds. in order to turn the steering wheel when this happens you must apply additional pressure left or right to move the steering wheel pasted this condition which could cause an oversteer situation at higher speeds. dealership test drove vehicle and was unable to duplicate condition. vehicle now has 8,973 miles and condition is still present!! there are no warning lamps or messages to indicate referenced problem. vehicle is available for any inspection to verify .

The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.

While driving the steering wheel is sticking. when you correct it it almost makes the car swerve. 8k miles on this vehicles and many of same complaints.

The rear window shattered on march 8, 2024. the defroster had been used briefly to clear fog. it was parked and when i returned to the car later, the window was shattered. there was a hole in part of it where it had broken with glass on the inside and some shards on the outside on the ground. it was is also broken around the edges where it would be sealed to the rest of the car. i had to drive home in the rain for approximately 40 minutes with glass continuing to break with any minimal and normal bumps from driving on the road. had anything happened, like a wreck, while we were driving, this defect likely would have affected our safety in addition to simply having glass falling at random. because we initially thought the car might have been broken into, the police were called and did inspect it. nothing was stolen and the hole was not big enough for anyone to get into the vehicle. i found this has been a known issue with the hr-v after having it checked on. when i called the dealership this morning (3/9/2024) they stated they didn’t know anything about this issue and did not have any information on it. they gave me honda’s customer service number, which i called, but since it’s saturday, no one was there to answer. there was no warning or any symptoms prior to this happening. it’s like it spontaneously shattered.

Rear window glass shattered on its own.

I went out to my parked 2023 honda hrv sport and saw a hole in the rear hatch glass. it completely shattered when i touched the corner. my local honda dealer said they've never heard of this issue and never received any service bulletins about this issue which i found online and read to them. honda customer service said there is an open recall and to take it to the dealer and it should be covered under the warranty.

Valve cover started leaking after 3rd oil change in dealership. took it in and they retorqued to factory spec, applied silicone and cleaned it under the included drivetrain warranty. they did not replace my valve cover like i thought they would. this should not be happening on a year old vehicle with about 15900 miles.

Steering wheel sticks. need to jerk it out of a what seems like a locked position when driving. steering wheel jerks while making a clicking sound.

Turned on car to warm up and set my windshields to defrost. 15 minutes later when after waiting for car to warm up i turn off the defrosters because i smell something warm/hot. 5 minutes later my rear windshield pops and shatters. all while parked, checked for any sort of debris and none to be found.

While having rear defroster on the back window exploded while driving down the highway

My rear window exploded while parked on the garage. i had the rear defroster on for only a few minutes. there was a loud bang that startled me and left me in shock unknowing what it could be. there was absolutely no warning of any kind. i took my vehicle into my local dealer where i bought the car. still awaiting an answer. i saw online this has happened to many people with this same year and make.

Rear window spontaneously shattered. car was parked in school parking lot and cameras were reviewed - no one went near the car. there was also a 20+ degree temperature change that day.

Back window

The rear windshield shattered while driving in i95. the road was smooth and i did not hit a pot hole. it randomly made a loud sound and the rear windshield fell apart while driving. i tried uploading 5 pictures but it keeps saying upload failed.

The car feels like the lane assist is on when its not. when you try to steer it jerks instead of smoothly turning especially on the highway when steering to the left. i feel it’s getting worse.

Steering is very sticky electric steering box problem

Steering on my 2023 honda hrv sport is trouble. while driving the car it pulls to the left and you have to hold the steering wheel tight with two hands to keep for having an accident. honda dealer won’t fix the problem

My rear window shattered after prolonged use of the rear defroster. it was raining in california very heavily in january 2024. i had been using my rear defroster for a long period of time. on [xxx], i got into my car and as soon as i closed the door the windshield shattered and sprayed glass on the inside of my car and all over my driveway. there was no warning or indication of this, it just shattered on me when i got into my vehicle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was driving home march 15th at 8:23 pm and turned off the rear defroster and then the back glass exploded, sounded like a m80 going off in the car, took car to my honda dealer and was told no glass is covered by the warranty, the service manager inspected the glass on monday and called me and said that honda will do a one time goodwill claim, they ordered the glass, the next day they called me again and told me the back glass is back ordered till may but they could have an after market glass install the next day, so i had them install the aftermarket glass, i mean who can wait 6 weeks for a glass, i need the car. im not happy that they put a none original glass in a new car

My rear windshield on a 2023 honda hrv just exploded. my car was parked in the driveway, when we suddenly heard a loud sound with a shatter, the center of the windshield was all shattered into pieces. we are currently dealing with the dealership on this matter.

Rear windshield shattered while driving with rear defroster on

Car was bought in november/december 2022. honda was experiencing supply chain issues so had to wait to get a new 2023 model. around november 2023, the rear windshield glass exploted and shuttered. at first i was told by honda that they have never heard of that issue; but when i told them that i went to google and the same situation is happening all over usa, then they said, yes, we know about the problem on this model. they fixed at no cost to me and they provided a rental car as well. i told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. in addition, this new car has had a recall (something about the driver's safety belt) and i also mentioned that the steering wheel makes a noise when it goes left or right... the steering wheel feel heavy too. i was then told that that is another issue that certain honda models are also experiencing. to repair that it will take 6 months for the replacement part to come from asia so they were not sure if i was able to just keep driving the car (safely) after i made the decision for them to order the part or i needed to leave my car in their dealer for the length of time until the part arrived. too many things are happening with the new car... i just want to get a replacement vehicle.

My back winshield exploded no rocks hited no cars around me just exploded

Was driving at a regular route, about 50mph and was using only front windshield defroster at the time because the weather was cold and the entire rear windshield shattered suddenly and made a whole on the left side i had my toddler in her car seat and thankfully she wasn't injured. looked up online after the fact and found several exact incidents in this same model and year vehicle

My rear window completely shattered, the car was on and in a complete stop. no trauma no force, it randomly just broke. it is now in the shop, estimating to be in the shop for about a month because of back order parts.

I was driving and the back glass on my hrv shattered. it was pouring rain and i had been running my rear defrost and wipers and i heard a loud pop and there was glass everywhere.

The contact owns a 2023 honda hr-v. the contact stated that while driving 25 mph with the rear defogger activated, within 15 minutes of the defogger being activated, the rear windshield imploded. no warning lights were illuminated. the vehicle was not repaired. the manufacturer was notified of the failure and provided the contact with a claim number. the approximate failure mileage was 26,000.

The steering wheel "sticks". lane control is off and when driving and making any slight adjustments or beginning to turn, you have to break a slight sticking of the wheel. when stopped the steering wheel does not stick

Rear windshield shattered due to windshield defroster and have not received a recall notice. safety of driver and other can be at risk, as once shattered, cannot drive at normal speed affecting others nearby and, depending on wind speed, glass continuously falls off and can even fly forward to passengers until it's been replaced. honda is aware of this issue, but has yet to issue a recall. the vehicle has not been addressed by anyone other than auto glass now, who installed new rear windshield. there were no warning lamps, messages, or symptom of the issue prior to the shatter. no police report was submitted, as no vehicles or objects were obstructed at the time the event occurred. i was simply able to pull over.

Rear hatch window exploded on jan 12th, 2024. honda claims its related to the rear defroster in use or improper installation where the adhesive used comes in contact with the heating elements causing a hot spot in the glass thus exploding. the window was replaced on april 12th, 2024. the issue i have is honda is not guaranteeing the replacement and just stating the warranty of 3 years / 36,000 miles. i waited 3 months for "the fix" and no guarantee? i will discuss further with the dealership.

The steering wheel keeps clicking, feels stiff, and hard to move while driving. i felt unsafe driving my vehicle so i took it to the dealership and they said my steering gear box was the problem. the dealership said there weren't any recalls for the steering gear box and that there was 6 other 2023 honda hrv with the same problem. they said they could order a part for $3000 but because the part is on back order they don't know when my car will be fixed. no warning lights came on.

While driving, with my rear defrost on, my rear window shattered. it was loud, and very scary. i’m glad my kids weren’t in the backseat. brought it straight to my local honda dealership where my vehicle was purchased and was surprised to hear they knew of the issue but no recall had been issued.

The rear windshield spontaneously shattered. it was in the late evening and i had put on the rear defogger. it made a loud sound. my infant daughter and toddler son were in the backseat when it happened. i contacted american honda (corporate) and reported it as i read online that hundreds of hr-vs are having this issue due to the rear defogger. the honda dealer inspected it and they ordered the part and will be replacing it. we had to pay for a rental car in the meantime, which i didn't feel i should have to pay for since it's a car defect. but corporate said it should be covered under my warranty (i lease the car). there were no warning messages or anything to know this was going to happen. this sounds like the beginning of a recall that needs to be put on hr-vs immediately.

I pulled my car into my driveway on april 22, 2024 and got out of the car to assist my husband with his walker. we heard a big bang at the back of the car. when we walked behind the car we found that the rear window had completely shattered. it had been raining and we had the reat window defogger running in the car. if this had happened while the car was moving it could have caused an accident with all of the glass falling out onto the road and endangering the cars behind me. i have called safelite to come to my house to replace the glass as i don't feel safe driving the car like this.

Back in mid january, there was a winter storm in our area that hit overnight. mild snow, but predominantly ice. heading into work the next morning, i needed to use my defroster (both front and rear) to allow visibility with my windshields. i was able the clear the ice off my window and arrived safely to work. 8 hours later i headed home and again there was still some ice on my rear-windshield which prompted the use of my rear defroster. on my way home (less than 15mins from work) i did not notice any changes in visibility. once i arrived home, i discovered that my entire rear-windshield was uniformly shattered, still intact, but shattered. seems as though my window shattered sometime during the work day. the next day i went to my dealership as my car is still under warranty and had only been purchased less than 15 months prior. the service advisor informed me there was nothing they could do for me. informed them of my research, as i was not the only 2023 honda hr-v with this issue and stated that this was something that needed to be addressed by them or american honda. at the start of february i got a response from the service advisor that my case was approved at the district level, but there were no windows available. unrelated to the window, i was in a separate accident which prompted removal of my broken window to fix the body. the repairs were completed within two weeks and was released with crash-wrap hoping i could immediately transfer it over to honda, but there still was no window available. i reached out to american honda hoping for some assistance and still have no results. while i now get weekly updates on status, there is no guarantee of product delivery. it is now end of april, i have been without a window since end of february (broken window since mid-january). while my case is classified as critical, i still have no answers as to when i can/will have a window.

I drove the 2023 honda hr-v to pick up my teen son from school (about 20 min drive one way) around 4:30pm. it was january 2024, so it was cold. he has his learner's permit, so he drove home. we parked the vehicle in the driveway and walked into the house. just as we entered the front door, i heard what sounded like a minor car accident (fender bender/glass breaking). i walked back out the front door to see what happened but there were no cars in the street. i thought it was strange, but assumed the sound must have been glass breaking from something else besides a car wreck and went back inside. (view of the hrv was obstructed from where i was when i went back to look.) we came back outside a few hours later to drive the car to soccer practice and that's when we noticed the back window of the hr-v had completely shattered. by this time it was dark outside so it was hard to see. we quickly changed to my vehicle to get my son to practice and my husband cleaned up the glass on the hr-v (the car that will be my son's when he turns 16). he did not think to take any pictures. but where the window once was, there was one large gaping hole and then fragments of shattered glass around the edges still in the frame of the back window opening, then shattered bits of glass all over inside the vehicle and on the ground. thankfully no one was hurt because we had just parked the vehicle and walked away. but what if my new driver was driving as that window shattered? or even me as an experienced driver? this could have caused an accident! that's a real possibility and that's dangerous. it literally just shattered for no reason. there was no rock or sign of it being busted. sounds like several other hr-vs have had the same problem. we are still waiting on honda to fix the vehicle! paying insurance on a car we can't drive. my son can't practice driving the vehicle we intended him to use at 16. it's a mess. please help! honda needs to recall this product!

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was idling at a stop light, the rear windshield exploded, causing a large hole near the top of the windshield on the driver's side, eventually causing additional fractures throughout the windshield. the failure occurred with no impact to the vehicle. the vehicle had been taken to the dealer and the contact was informed that the failure was common. the dealer diagnosed that the windshield needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure. the failure mileage was 95,000.

Almost all advanced safety features have stopped working including the ones selected and still others more such as lane keep assist, parking collision warning etc.

Rear window shattering .

Rear window shattered. i entered my car and as soon as i closed the driver door, the back window shattered, unwarranted by anything else.

After getting into the driver seat and closing the car door, the rear windshield shattered for no apparent reason.

The contact owns a 2023 honda hr-v. the contact heard a loud pop and became aware that the rear windshield had shattered. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the vehicle was taken to a local independent mechanic to be diagnosed. the contact was informed that there were no signs of an impact that could have caused the damage to the windshield. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 46,000.

Unknown. cold morning with defroster on, rear windshield spontaneously shattered while driving on freeway. no evidence of external factors. large hole and cracks all the way around edge.notified chp. do not know if report filed.

The rear window shattered with no impact or nothing even touching it. luckily i was parked when it happened but there’s no explanation other than the multiple news articles about this being a known issue with the defroster and rear glass. i contacted my dealer and honda directly, they both say they know nothing about it. i do have security video of it happening.

The contact owns a 2023 honda hr-v. the contact stated that while her husband was driving at approximate 65 mph, the steering wheel was jerking and was sticking. the contact stated that her husband had to forcibly hold the steering wheel. no warning lights were illuminated. the contact stated that when the failure first occurred, the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repair. the contact thought that the failure was related to the lane keep assist feature; however, the failure persisted, and the vehicle was taken to a dealer where the cause of the failure was not diagnosed due to the diagnostic test cost; however, the contact had the technician check all the safety features to be sure the features were operating correctly. the vehicle was then taken to bud clary honda of moses lake (1200 s pioneer way suite a, moses lake, wa 98837) where the failure was diagnosed as an eps gear box malfunction. the contact was informed that the eps gear box needed to be replaced. the contact stated that the vehicle was not repaired because the part was on backorder. the manufacturer was notified of the failure, and a case was opened. the approximate failure mileage was 5,000.

I was driving to work in my 2023 hr-v on a main highway this morning, (5-15-2024) and i heard a pop sound. i looked in my rear view mirror and my back windshield was shattered. i have called my local dealer, white plains honda and left a message. and as of yet have not heard back. there was no warning lights or signs anything was wrong. i did see on the evening news that this is an on going issue with hr-v's. but no recall has been put out.

On [xxx] at about [xxx] , i was sitting in the driver seat of my 2023 hr-v and the rear windshield exploded and shattered. i was stunned due to the loud noise, much like a gun being fired near my ears and head. after turning head to look to see what caused this event, i did not see any other persons or vehicles near my vehicle. i contacted honda for road side assistance since the car had less than 36,000 miles. the car has about 33-34000 miles. honda arranged for vehicle to be towed to baierl honda in wexford pa. i was forced to rent a car to return home, since i was about 70 miles from home. on monday, [xxx], john from honda service called me to say honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield. my auto insurance rep state that i could file a claim to self pay for windshield replacement and to cover auto rental for 10 days. insurance rep spoke with john of honda service to determine no of days to cover rental. auto insurance rep stated geico will not pay for baierl honda to repair rear windshield and will only pay safelite glass repair. john stated he needed a few days to investigate damage to vehicle. it is [xxx], and i don’t know if honda will repair rear windshield. this is a known safety issue with honda and acura, windshields and auto glass explodes and shatters. car can be inspected at baierl honda in wexford pa. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Upon opening the driver's side door and getting into the vehicle i heard glass tinkling and turned around to see where it was coming from. i noticed that the rear hatch glass was shattered. looking closer it appeared that the glass broke in multiple places as there were two large holes and then it also shattered around the edges of the glass. i called my local honda dealer as well as honda customer service but they told me there hasn't been a recall for the rear glass and that the vehicle would have to be inspected for it to be covered under the warranty. i ended up just getting it fixed with a local auto glass shop since i needed to be able to drive it asap. there were no cracks or chips in the glass beforehand and i had not heard rattling or cracking while driving it the last time. we also couldn't find any rocks or anything in or around the car and there were no signs that it could have been a break in. the car alarm never went off and i never heard or saw anybody on the property. i've heard about a rear defroster issue that causes hot spots and the glass to weaken over time. i'm assuming that since i park in direct sunlight and the weather has been hotter lately the change in temperature throughout the day and the direct sunlight finally caused it to shatter. thankfully nobody was in the car when the glass shattered and i wasn't driving at the time. cleaning up the broken shards of glass was not fun, as glass had fallen into the grass around my car and tiny slivers were still in the interior of the vehicle that the shop vacuum couldn't pick up.

The car stalls randomly while driving. has stalled 5 times in less than a year. 3 times while accelerating and 2 times while coming to a stop at a stop sign. car was dropped off to dealer for a couple days and testing and evaluated. dealer service could not determine an issues with any systems. car being dropped off again to the dealer today

Steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.

While driving my 2023 hrv i had the defroster on as it was raining and hard to see. i had turned it off when pulling up to my house and my back window immediately shattered causing a big boom which i thought was something falling over. once in the park, i noticed the window falling through into my trunk.

My rear windshield suddenly shattered while the car was idling. i this happened because i was using the defrost system, as from my understanding several 2023 hrvs have had their rear windshields shatter from using the defrost system. the windshield "popped" and left a sizeable hole in the corner. as i drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. i was worried that my passengers in the rear seats would have glass showered on them. the windshield is available for inspection upon request. i have not yet been able to take it anywhere to be inspected. there were no warnings before the windshield shattered.

I purchased the honda hrv sport in february 2023. have accumulated only 4,000 miles since mostly on city streets. whenever i drive my hrv over 5 miles at 45 or 35 miles per hour, the steering wheel intermittently wants to turn right or left and requires more force to counteract than the lane keeping assist. i thought it was the lane keep assist function that was malfunctioning without giving a warning and turned it of. that did not fix the problem. it continues to occur intermittently. the dealer was not able to duplicate.

While leaving the driveway for work, without any warning the rear windshield shattered. extremely loud almost like a gunshot. i was driving approximately 10 miles an hour. upon research by my husband it appears there are several complaints of this happening to this make and model.

My back glass shattered while driving to work. nothing struck it, it just exploded and was in a million pieces held together by the tint on the back window or so it seemed. i did call the state highway patrol but they said since it wasn’t an accident they couldn’t do a report. i thought at first it was a gun shot it was so loud when it popped. called insurance, they referred to safelite for repair. upon googling it i saw it was an ongoing issue and thought i should file a report.

My back window exploded at a stop light, literally out of nowhere

The contact owns a 2023 honda hr-v. the contact stated while driving 65 mph with the rear windshield defroster engaged, the rear windshield exploded. the contact did not sustain any injuries and was able to continue driving. the vehicle was taken to the dealer to be diagnosed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 22,000. the vin was not available.

Rear windshield shattered

So my 2023 honda hr-v is experiencing jerky steering. today, it jerked so hard as i was turning a curve & it almost ran me into a concrete wall.

My rear window randomly shattered. car is on in park, pulled over in a parking lot as it was flooding outside. the rain stopped and then boom, the window shattered completely. nothing hit the car or the window, nothing fell on the car, and the car wasn’t moving when this happened. i’ve seen other reports of this happening and i’m pretty concerned to drive the car around.

We bought this 2023 hrv sport on [xxx] 2024, from the dealer st louis honda -dave mungenast. it has just under 6,000 miles on it. on monday [xxx] i was driving on a road, non highway. driving about 20-25 mph and the rear hatch window shattered. we were not rear ended and nothing was thrown at us. we had a baby sitting rear facing in the back seat. that window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. i drove the car to the dealer since we had the car less than 48 hours. we were given a loaner car. on tuesday, [xxx] i received a call from matt at the shop dealership. we were told that the back window was on back order and they did not know when they would get one. i’m very concerned that this could’ve caused serious injury to the baby that was in the backseat. and in researching this window i’m finding out that this is a common problem with the hrv. when will this problem go on recall? i bought a honda because of the safety and reliability that comes with it. less than 48 hours of having this new car, the back window shattered. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The rear window shattered while i was in the doctors office. the honda dealership here replaced the window from a local glass installer because the honda window is on backorder. they will replace the glass when they receive the honda window. the rear window defroster has a defect that causes the window to shatter. i'm just glad i wasn't driving when it happened or i could have wrecked. i haven't been charged anything for the window. there wasn't any indication that there was a problem.

Rear wind shield exploded overnight when it was parked. no one touched it.

My honda hrv 2023 rear window shattered itself without impact while driving on the highway i-94 on saturday 6/9/2024 evening with heavy rain. defroster was used and kids are in the rear seat. the spontaneous shattering was so loud that caused a sudden panic but very luckily with my long years of driving experience, i was able to maintain the control of the vehicle. kids are shocked and were afraid until we got home. called the dealership and the service department has no knowledge about the rear window defect cases. waiting for the manager to call back.

There are issues with the steering. while driving on highways the steering becomes a little sticky and jerks the vehicle. this also happens on city streets just not as bad.

My rear windshield randomly shattered while it was parked in the sun in san diego. it happened on a military base and nothing was stolen so i’m sure it wasn’t crime related.

The contact owns a 2023 honda hr-v. the contact stated that upon closing the front driver’s side door, the rear windshield shattered into several small pieces. the vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. the vehicle was not repaired and remained in the possession of the dealer. the manufacturer was not notified of the failure. the failure mileage was approximately 5,000.

The steering rack and pinion need to be replaced. it was inspected by a honda dealership that confirmed this system failed and it is deemed unsafe to drive. the dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. there were no warning lights. the steering wheel progressively began to stick more when i drove, especially at high speeds on the highway. i had to manually turn the wheel back and struggled to hold it in place when driving straight. this started around early- mid may. car was brought to the dealer on 6/15 and has been held there since then.

While driving my vehicle going 55mph with the rear defrost on due to rainstorm, i noticed a strange smell like burning plastic but no warning lights were on. a few seconds later there was a very loud sound and i thought something large had smashed through the rear windshield so i ducked. it was terrifying and i almost drove off the road; luckily it didn't cause an accident but it could have. i pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. i drove it home fearful of shards of glass falling behind me and endangering other drivers. the next morning i called my dealership who claimed they didn't know of this issue; when i told them my research found that it's been reported by many 2023 honda hrv owners and that there's a problem with the rear defrost causing this, they were not helpful. i had the windshield replaced by safelite the next day but am worried about my safety when i need to use the rear defrost again as this issue could happen again if not fixed.

The contact owns a 2023 honda hr-v. the contact stated that the alarm had sounded without incident and the contact disabled the alarm. the contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. after several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. the contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. the manufacturer was also notified of the failure but offered no assistance. the vehicle was repaired. the failure mileage was approximately 6,000.

We have since become aware that honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. my 2023 honda hr-v is now at the dealership where we purchased it for repair and was told today that honda will cover the cost. however, the rear window for our vehicle is on back order (i wonder why). there was no warning just a loud instantaneous explosion and glass flying.

In oct. 13, 2023, i was driving and my back window exploded. the dealership said they could not do anything about it so i had to go to a glass store and have a new one put in when they had availability about 2 weeks later. so i drove with no back window during cold times. i had only had the cat a little over a year.

The back windshield glass spontaneously shattered by its own when it was parked.

After a 20 minute drive back to house, a smell of something burning became present inside the car. rolled windows down to let smoke filled cabin escape. upon arrival inside the garage and after parking car. as i was exiting car, the rear window exploded with my daughter a few feet from back of car. it was loud and recorded on video. back of window was hot to touch. honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. also, the window being hot was blamed on a hot sun. reached out to honda, and i put in complaint. 3 days later, honda dealer has been approved to fix problem. no warning lights. just a strong smell of an electrical short that needs to be found. glass was everywhere.

I was driving in light rain and had used the rear defroster. as i neared my home i heard a very loud noise that was very startling. fortunately i was slowing down to make the turn into my cul-de-sac. i looked in my rearview mirror and saw that my rear windshield had shattered. as soon as i closed my car door all of the shattered glass fell into the rear cargo area.

My car was parked in the garage. i turned it on to leave and out of sudden before even leaving, the read window was shattered into pieces.

Had just parked my car at work and suddenly the back windshield shatters with a huge bam! sounded like a gun shot. i called the police and they say it had to of spontaneously shattered with no previous damage. it was terrifying

Cool morning had my defrosters on and my rear trunk window spontaneously blew up as the car was parked very scary and unfortunate in a new car it just spontaneously happened i have no words what happened why the glass shattered

The contact owns a 2023 honda hr-v. the contact stated while the vehicle was parked, the contact became aware that the rear windshield was fractured. the contact was unaware of what caused the rear windshield to become fractured. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 12,076.

My car is less than 1 year old and the back windshield shattered out of nowhere one day while parked. honda refuses to reimburse us since we already had it replaced by an outside company.

I turned on my rear defrost and headed to work. about 15 minutes into my drive, my rear windshield exploded. i thought someone shot it out or threw a rock at it. it scared me a lot causing me to startle while driving. at a stop light i looked a the rear windshield and asked the person behind me if anything hit my car. she didn't see anything hit my car. what i saw was a baseball size hole. as i drove, more of the glass fell out with only a small amount left around the edges by the time i got to work.

Driving today a softball size hole appeared in the back glass (at trunk). there was no sign of a rock or anything else that went through the glass. when the trunk was opened to see if there was anything that had gone through it the entire glass shattered.

I bought a 2023 honda hr-v on monday, 9/2/2024. and then on wednesday, 9/4/2024, while driving to work my read windshield shatters out of nowhere. the glass remained in tact while i continued to drive and then completely shatter when i opened my car door. it sounded like an explosion and it startled me. i called the dealer that sold me the car and he proceeded to tell me that this is a known issue specific to 2023 model of hr-v and manufacture error caused when the defroster it causes the glass to shatter. he added the issue can be fixed by simply replacing the window. i did not know this was an issue and it was not disclosed during the car purchase. i am so disappointed in honda and even more disappointed to learn there is not an active recall to address this issue. now there is glass all over my trunk space and i having to figure out how to get this fixed with the dealer.

Back window blew out due to faulty defrost system. i had to have it replaced , took 2 weeks because there are no inventory of those windows. cost me $500 plus rental car fees and time

- rear window scattered

While driving on the highway, the rear windshield shattered with no warning. there was no lights, no sound, no crack, nothing that would indicate a problem. the car has been in use for 2 years with no problems. once the car had been turned on, the rear defroster was turned on for about 3 minutes. once the window was clear, it was turned off and about 10 minutes later, it shattered. no injuries but it was startling and could have caused additional accidents on the road, especially a highway that has such high traffic as this one. for once, it's a good thing that traffic was going so slow at 7am so there was more control to stop any potential collisions. it has been taken to the dealership for an inspection and to replace the window. they said that it has happened to several people, they have seen it at least 10 times in our area. i've always looked out for my car and take it to the dealership for oil changes or any recalls in a timely manner and never heard of this beforehand. thankfully, no one else was in the car with me. but this should be more well known if it's such a common problem.

My dad was driving his honda and the rear window all of a sudden shattered without cause. my dad was so scared. this happened on 9/13/24 at 6pm. already called honda about this matter and hopefully i will get a call back with a good news.

I was driving on the highway and heard a thump at the back of my car. my rear window had spiderwebbed, with no warning and nothing hitting it. i had turned on my rear defrost shortly before that. by the time i got where i was headed, almost my entire price of glass had fallen into ky car, in tiny pieces.

Sticky steering wheel movement on high speeds and slight turns on road. when the steering wheel is resting in center. and time comes to turn it slightly. the steering wheel feels very resistive. once overcome the resistance, the steering wheel is soft to turn again. this made my car go out of lane once and once corrected made it over correct. dangerous situation.

The back window blew up and dispersed glass at least 5 ft into my driveway while i was standing behind it. it was very scary and frightening. fortunately, i did not get hit with any debris. the windows continued to make a crackling sound for several minutes. i had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: do not drive your car, it may blow up. when i researched, i can see that the issue was known as early as jan 2024 and i was just notified in september 2024. also, honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. they should be very accommodating considering the situation - people could really get hurt.

At around 7am sunday morning, i turned on the ignition and clicked on the defogger because there was condensation on the front and back windshields. i drove away, traveling through quiet residential neighborhoods. not many people were around. about five minutes later, i heard a crashing sound. i looked up and saw the rear window had shattered. i drove to where i was going--it was a minute away. i got out the car. the entire window was in tiny pieces, with shards of glass falling off.

I was driving down [xxx] towards springdale, ar on [xxx] at approximately [xxx]. i was in the middle lane with no cars near me. i didn't go under any bypasses. my sunroof exploded. i did not hit a rock nothing hit me it just imploded. i have already called honda who said they will do nothing about it. it's a 2023 honda hrv with 17,000 miles on it. this is not wear and tear. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? - rearview windshield defroster how was your safety or the safety of others put at risk? - glass shattered everywhere, dog was in back seat, could have been very dangerous has the problem been reproduced or confirmed by a dealer or independent service center? - no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - inspected by honda dealership were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - no

The rear window exploded while parked at a school. i put on the rear defrost while driving to the school and when i parked and shut off the car, that's when we heard the explosion. there was no external impact to the car. i've seen several reports of other 2023 hrv owners with the same problem. the car has not been inspected, but i called my honda service center and they referred me to car tech who repairs the windshields. the representative was unable to tell me if honda would cover the repair. there were no warning lamps, messages or other alert to a potential problem.

The contact owns a 2023 honda hr-v. the contact stated that while stopped at a traffic signal, he heard an abnormal popping sound from the rear of the vehicle. the contact turned and looked and observed that the entire rear windshield had shattered. the contact stated that there were only a few small pieces of the windshield left in the frame. the contact stated that he had engaged the rear window defroster to clear condensation on it and that the rear defroster was still engaged when the windshield shattered. the contact was on his way to work and stated that there was no other driver at the traffic signal near his vehicle. the contact had not taken the vehicle to a local dealer or glass repair shop. the vehicle was not diagnosed and was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 40,000.

I was driving normally in traffic when my rear windshield exploded. i did have the rear windshield defroster on as i needed to reduce frost from the windshield.

I was driving normally in traffic when my rear windshield exploded. i did have the rear windshield defroster on as i needed to reduce frost from the windshield.

The contact owns a 2023 honda hr-v. the contact stated while driving approximately 19 mph leaving a tunnel, there was an abnormal popping sound and the front windshield shattered without impact. the contact was able to continue driving. there were no injuries sustained. the contact called the local dealer and was informed that there were no open recalls. the dealer referred the contact to the dealer where the vehicle was purchased. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 22,897.

While driving the cbms was activated and my car came to a complete stop even though no cars were in front of me. it stopped my car in an intersection and a car was coming behind me

Was driving and turned on my defroster to the back windshield and while i was on the freeway the back window shattered there was no cars near me and no objects that hit my vehicle.

Rear windshield shattered while driving. defrosters were not on and the car had been warmed up with remote start before driving.

The rear windshield spontaneously shattered while the vehicle was parked

The contact owns a 2023 honda hr-v. the contact received notification of nhtsa campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. the contact stated several local dealers and rohrich honda (5121 liberty ave, pittsburgh, pa 15224) were contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem

Rear windown shattered while car parked for no apparent reason.

The contact owns a 2023 honda hr-v. the contact received notification of nhtsa campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda hr-v. the contact received notifications of nhtsa campaign numbers: 24v744000 (steering) and 23v782000 (seat belts); however, the parts to do the recall repairs were not yet available. the contact stated that the vehicle was difficult to steer while driving. an unknown local dealer was contacted. the vehicle was not diagnosed or repaired. the contact was significantly concerned for his safety while driving the vehicle. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the failure, but no assistance was provided. the failure mileage was approximately 6,950. parts distribution disconnect.

Rear window shattered for no apparent reason (no contact, no impact). cold temperatures (30f), in ohio near winter.

My rearview window just exploded and broke while parked.

Spontaneous and catastrophic explosion of back window

The contact owns a 2023 honda cr-v. the contact received notification of nhtsa campaign number: 24v744000 (steering); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda hr-v. the contact received notification of nhtsa campaign number: 24v744000(steering); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

In the morning of december 31, 2024, i got into my 2023 honda hrv and as i turned on the ignition, i was shocked by the shattering sound of glass at the rear of the vehicle. to my horror, it was the rear windshield that had shattered to smithereens. i was terribly upset by this incident and while thinking of my next action, i learned through google that it was due to a manufacturing defect with the 2023 honda hrv model. yet, i had not been notified by the honda of any recall in regard to this defect. i took the car to the nearest honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. the incident could have caused serious physical and emotional injuries if i had passengers in the rear seats of the car. even, all alone, i was emotionally traumatized by the incident.

The rear window of my honda hrv exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while i was visiting my son.

The contact owns a 2023 honda hr-v. the contact stated while her husband was driving approximately 25 mph downhill, the driver heard an explosive sound and noticed that the rear window had exploded. the contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. the driver drove to the residence. the vehicle was later taken to the dealer, where the rear window was being replaced. the vehicle was being repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 8,000.

The contact owns a 2023 honda hr-v. the contact received notification of nhtsa campaign number: 24v744000 (steering); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving approximately 50 - 55 mph, there was resistance in the steering wheel intermittently. the contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. the dealer was contacted to schedule an appointment in november 2024; however, the appointment was not scheduled. the contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until may 29th, 2025. the manufacturer was not made aware of the issue. the failure mileage was 63,000. parts distribution disconnect.

Rear window glass shattered while i was driving to work sunday 01/12/2025

It has been 6 times that we have needed to jump start the car. the time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. today it started fine and the second time it needed a jump start. i contacted aaa the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. they mentioned to record any mishaps. my friend who has a 2023 honda h-rv sport has reported that she is experiencing similar problems where her car also needs a jump start. i now carry a portable jumper by how often this issue has been occurring.

I have had a recall notice on my car for months i’ve taken my car in and they have yet to have the part to fix the recall on my car

The contact owns a 2023 honda hr-v. the contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. the contact stated that there was no impact on the window to have caused the window to become shattered. the cause of the failure was not yet determined. the local dealer and manufacturer were not yet contacted. the failure mileage was 18,000.

Me and my grandkids had a scary experience sitting in my 2023 honda hrv in parking lot with the vehicle off. the back window exploded around the perimeter. the window started making a crackling sound then completely shattered. i have owned the vehicle for just about a year. i took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. he advised the window would be ordered and to check back in a few days for repair and inspection. when i reached back out to the dealership i was advised by a tech that the rear glass had not been ordered. the rear glass has now been ordered, however, now i'm being told that the glass is on backorder with 149 orders before me. when i asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. in the mean time i asked if the inspection can be done; i'm still pending getting an appointment for the electrical inspection.

Emission reduction reduction checks engine light on rear dent in the tire pressure sensor on

I was driving my [xxx] son to daycare and my back window of the hatch shattered. i was completely shocked and had no idea what happened, so i googled to see if there have been issues with my specific car and found the following: "the rear windows of some 2023 honda hr-vs are shattering due to a manufacturing defect with the rear defroster. honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some hr-vs to come in contact with the defroster’s heating elements. over time, this weakens the glass as the defroster creates a “hot spot.” but the automaker advises owners to continue using the rear defroster as needed." this is a major issue to mine and my sons risk. my son was in his car seat facing the window as it shattered. there was glass everywhere. i called honda at honda costa mesa in costa mesa, ca and they said that my vin does not have that recall and that i could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. they were extremely unhappy and not sympathetic to the situation. i called my insurance (geico) and filed a claim for safelite to make the repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owned a 2023 honda hr-v. the contact stated while driving at approximately 45 mph and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. the contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. the contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. the contact stated that she was able to stop and turn the vehicle off. the contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. the air bags did not deploy. a police report was not filed. no injuries were reported. the contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. the vehicle was towed to a collision center. the insurance provider declared the vehicle a total loss. the manufacturer was not informed of the failure. the failure mileage was approximately 13,000.

Driver seat is provided with a manual height adjustment using a lever. the issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. with time and years, keeps to be getting worse. no remedy has been provided by the dealer, other than stating that is a "normal issue on honda's with that manual height adjuster.

Severe windshield cracking (without a clear impact). i have had my windshield replaced 2x and it continues to crack. glass seems to be thinner and cracks.