2021 CHRYSLER Pacifica

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2021 CHRYSLER Pacifica

Recall Date Component Summary
March 24, 2022 SEATS:MID/REAR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

Remedy:

Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters are expected to be mailed May 13, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z22.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2021 CHRYSLER Pacifica

skip to NHTSA complaints

Date Component  

3 Complaints submitted to NHTSA for 2021 CHRYSLER Pacifica

skip to CAS complaints

Date Component  
ENGINE
ODI Number: 11416164
ELECTRICAL SYSTEM | ENGINE | POWER TRAIN
ODI Number: 11414581
ENGINE | POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11413131
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2021 CHRYSLER Pacifica

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

273 Service Alerts for 2021 CHRYSLER Pacifica

Date Description
January 15, 2021 110000 ELECTRICAL SYSTEM

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

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January 15, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

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January 14, 2021 110000 ELECTRICAL SYSTEM

Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored

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January 14, 2021 350000 EQUIPMENT

Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored

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January 14, 2021 351250 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:CHARGER LOW VOLTAGE BATTERY

Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored

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January 8, 2021 350000 EQUIPMENT

FamCam Display Is Black And White

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January 8, 2021 118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

FamCam Display Is Black And White

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January 5, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Radio Displays Android Recovery Message

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January 5, 2021 350000 EQUIPMENT

Radio Displays Android Recovery Message

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January 5, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Displays Android Recovery Message

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January 13, 2021 131000 VISIBILITY:WINDSHIELD

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

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January 13, 2021 350000 EQUIPMENT

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

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January 30, 2021 050000 PARKING BRAKE

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

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January 30, 2021 100000 POWER TRAIN

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 110000 ELECTRICAL SYSTEM

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 280000 BACK OVER PREVENTION

R1H Missing Connectivity Info In The Radio (Found In TBM)

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January 21, 2021 280000 BACK OVER PREVENTION

Interior Camera Module, ICM1, Red On wiTECH Topology

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January 20, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

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January 30, 2021 180000 VEHICLE SPEED CONTROL

Sliding Door Contacts Quarter Window Trim Molding

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January 29, 2021 150000 SEAT BELTS

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

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January 29, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Temperature Setting Will Jump To Full Hot Or Cold On Radio Display

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January 29, 2021 180000 VEHICLE SPEED CONTROL

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

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January 27, 2021 060000 ENGINE AND ENGINE COOLING

Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose

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January 27, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Uconnect 5 Voice Recognition Options

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January 16, 2021 110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open

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January 16, 2021 280100 BACK OVER PREVENTION:SOFTWARE

Uconnect Box Requires Service Message

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May 4, 2022 060000 ENGINE AND ENGINE COOLING

Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Rep

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May 4, 2022 060000 ENGINE (PWS)

Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Rep

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May 4, 2022 100000 POWER TRAIN

Manual Park Release Cable If customer comes into the dealership with their vehicle unable to shift into Park (P), and dealer root causes issue to the MPR cable (manual park release) Condition – rotary shifter is shifted into Park, but the

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May 21, 2022 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set

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May 21, 2022 110000 ELECTRICAL SYSTEM

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

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May 21, 2022 353200 EQUIPMENT:ELECTRICAL:ANTENNA

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

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May 18, 2022 110000 ELECTRICAL SYSTEM

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

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May 18, 2022 353200 EQUIPMENT:ELECTRICAL:ANTENNA

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

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May 18, 2022 350000 EQUIPMENT

Left Side Sun Visor Appears Loose.

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May 18, 2022 163400 STRUCTURE:INTERIOR PANELS:SUN VISOR

Left Side Sun Visor Appears Loose.

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May 11, 2022 350000 EQUIPMENT

Electronic Vehicle Information Center (EVIC) LCD Display is Blank

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May 11, 2022 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Electronic Vehicle Information Center (EVIC) LCD Display is Blank

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June 22, 2021 060000 ENGINE AND ENGINE COOLING

CAMSHAFT – INTAKE

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June 22, 2021 060000 ENGINE (PWS)

CAMSHAFT – INTAKE

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June 30, 2021 021600 SUSPENSION:FRONT:WHEEL BEARING

HUB AND BEARING – WHEEL

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June 30, 2021 021700 SUSPENSION:FRONT:HUB

HUB AND BEARING – WHEEL

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June 29, 2021 160000 STRUCTURE

BASE – FLOOR CONSOLE

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June 29, 2021 350000 EQUIPMENT

BASE – FLOOR CONSOLE

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June 24, 2021 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

LATCH – FRONT DOOR

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June 17, 2021 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

GLASS – SUNROOF

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June 16, 2021 353000 EQUIPMENT:ELECTRICAL

Uconnect Box Requires Service Message

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June 14, 2021 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TUBE – TURBO WATER FEED

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June 14, 2021 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TUBE – TURBO WATER FEED

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June 21, 2021 060000 ENGINE AND ENGINE COOLING

MUFFLER AND TAILPIPE ? EXHAUST

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June 21, 2021 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

MUFFLER AND TAILPIPE ? EXHAUST

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March 17, 2022 110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

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March 11, 2022 060000 ENGINE AND ENGINE COOLING

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians

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March 11, 2022 110000 ELECTRICAL SYSTEM

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians

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March 11, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians

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March 11, 2022 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technicia

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March 11, 2022 110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technicia

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March 11, 2022 350000 EQUIPMENT

Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technicia

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March 11, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technicia

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March 30, 2022 110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

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March 30, 2022 120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

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March 25, 2022 070000 FUEL SYSTEM, GASOLINE

Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On

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March 25, 2022 110000 ELECTRICAL SYSTEM

Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On

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March 25, 2022 070000 FUEL SYSTEM, GASOLINE

Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On

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March 25, 2022 110000 ELECTRICAL SYSTEM

Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On

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March 5, 2022 110000 ELECTRICAL SYSTEM

Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenge

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March 5, 2022 220000 SEATS

Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenge

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March 5, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenge

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March 28, 2022 060000 ENGINE AND ENGINE COOLING

CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification

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March 28, 2022 350000 EQUIPMENT

CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification

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March 1, 2022 110000 ELECTRICAL SYSTEM

Uconnect Box Requires Service Message

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March 1, 2022 350000 EQUIPMENT

Uconnect Box Requires Service Message

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June 10, 2021 110000 ELECTRICAL SYSTEM

Flash: Power Liftgate Module PLGM Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opene

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June 10, 2021 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Flash: Power Liftgate Module PLGM Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opene

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June 10, 2021 353000 EQUIPMENT:ELECTRICAL

Flash: Power Liftgate Module PLGM Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opene

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car

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June 16, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2021 120000 EXTERIOR LIGHTING

U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated

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June 17, 2021 130000 VISIBILITY

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

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June 16, 2021 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

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June 4, 2021 120000 EXTERIOR LIGHTING

MIL Malfunction Indicator Lamp Illuminated, P2067 Fuel Level Sensor 2 Circuit Low

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June 4, 2021 280000 BACK OVER PREVENTION

MIL Malfunction Indicator Lamp Illuminated, P2067 Fuel Level Sensor 2 Circuit Low

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June 16, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

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June 16, 2021 140200 AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

CEL Check Engine Lamp Comes On, U11E9 Lost Communication With AGS Active Grill Shutter, Vehicle Not Equipped With MDX Sales Code

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March 17, 2022 110000 ELECTRICAL SYSTEM

No Crank No Start

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March 18, 2022 110000 ELECTRICAL SYSTEM

Cluster Lamp Out Message, Front Parking Lamp Or Fog Lamp Left Or Right Inoperative, Ambient Air Temperature Inaccurate Or Can C BUS DTC?s

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March 18, 2022 120000 EXTERIOR LIGHTING

Cluster Lamp Out Message, Front Parking Lamp Or Fog Lamp Left Or Right Inoperative, Ambient Air Temperature Inaccurate Or Can C BUS DTC?s

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March 12, 2022 160000 STRUCTURE

The Customer Has Difficulty When Opening Or Closing The Power Liftgate

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March 12, 2022 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The Customer Has Difficulty When Opening Or Closing The Power Liftgate

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March 10, 2022 350000 EQUIPMENT

Wireless Qi Charger Not Charging

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March 10, 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

Wireless Qi Charger Not Charging

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March 9, 2022 110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

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March 9, 2022 330000 INTERIOR LIGHTING

Interior Lamps Have A Momentary Delay After Opening A Door

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June 18, 2021 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

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March 17, 2022 060000 ENGINE AND ENGINE COOLING

HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. There have been many Electric Coolant Heater orders and replacements when the pa

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March 16, 2022 100000 POWER TRAIN

LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch.

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March 16, 2022 180000 VEHICLE SPEED CONTROL

LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch.

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March 16, 2022 220000 SEATS

LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch.

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March 5, 2016 162610 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Magnesium Inner Liftgate Repair And Appearance Characteristics

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February 26, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

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February 19, 2021 060000 ENGINE AND ENGINE COOLING

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

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February 19, 2021 350000 EQUIPMENT

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

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February 13, 2021 060000 ENGINE AND ENGINE COOLING

Vehicle Will Not Turn On Or Start. P0513 Set In The HCP And U151A-87 In The BCM

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February 13, 2021 350000 EQUIPMENT

Vehicle Will Not Turn On Or Start. P0513 Set In The HCP And U151A-87 In The BCM

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February 11, 2021 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

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February 11, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

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February 11, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 060000 ENGINE (PWS)

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 12, 2021 061000 ENGINE AND ENGINE COOLING:ENGINE

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 12, 2021 350000 EQUIPMENT

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 110000 ELECTRICAL SYSTEM

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 162300 STRUCTURE:BODY:DOOR

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 R1 Clock Time Not Accurate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 162000 STRUCTURE:BODY

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 350000 EQUIPMENT

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 350000 EQUIPMENT

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 060000 ENGINE (PWS)

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 116620 ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 110000 ELECTRICAL SYSTEM

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 110000 ELECTRICAL SYSTEM

BEV/Hybrid – Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 100001 HYBRID PROPULSION SYSTEM

BEV/Hybrid – Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Engine Misfire and Rough Running Engine This bulletin involves replacing all of the exhaust rocker arm/lifter assembly. Customer may notice one or more of the following conditions: The engine is misfiring. A rough running engine.This cond

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 270000 LANE DEPARTURE

Engine Misfire and Rough Running Engine This bulletin involves replacing all of the exhaust rocker arm/lifter assembly. Customer may notice one or more of the following conditions: The engine is misfiring. A rough running engine.This cond

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2021 980000 UNKNOWN OR OTHER

Customer Satisfaction Notification Y25 Radio Software Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customer Satisfaction Notification Y25 Radio Software Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 980000 UNKNOWN OR OTHER

Customer Satisfaction Notification Y25 Radio Software Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Customer Satisfaction Notification Y25 Radio Software Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 1, 2021 110000 ELECTRICAL SYSTEM

CSN Y50 Consumer Email – Schedule your Chrysler Pacifica liftgate software update today!

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November 30, 2021 980000 UNKNOWN OR OTHER

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 110000 ELECTRICAL SYSTEM

Assist Hard Button Inoperative And Apps Intermittent Functionality

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 350000 EQUIPMENT

Assist Hard Button Inoperative And Apps Intermittent Functionality

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Assist Hard Button Inoperative And Apps Intermittent Functionality

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 350000 EQUIPMENT

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2021 100000 POWER TRAIN

SI-eVT Transmission – Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2021 100000 POWER TRAIN

Customer Satisfaction Notification Y23 Powertrain Control Module Software

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May 25, 2021 350000 EQUIPMENT

Radio Reboot Continually

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May 25, 2021 110000 ELECTRICAL SYSTEM

Battery Of Uconnect Box Is Temporarily Low Popup Message

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May 24, 2021 060000 ENGINE AND ENGINE COOLING

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2021 350000 EQUIPMENT

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 110000 ELECTRICAL SYSTEM

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

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May 19, 2021 350000 EQUIPMENT

Radio Volume Uncontrollable Or Changing On Its Own

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 12, 2021 350000 EQUIPMENT

Radio Screen Freeze, Blank Screen And Reset

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May 11, 2021 060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 350000 EQUIPMENT

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 110000 ELECTRICAL SYSTEM

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2021 110000 ELECTRICAL SYSTEM

Remote Key Fobs Only Work In Close Range

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 110000 ELECTRICAL SYSTEM

Interior Lamps Have A Momentary Delay After Opening A Door

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 170000 LATCHES/LOCKS/LINKAGES

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 110000 ELECTRICAL SYSTEM

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 110000 ELECTRICAL SYSTEM

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 100000 POWER TRAIN

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2021 110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a techni

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2021 120000 EXTERIOR LIGHTING

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a techni

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ACC Not Available Message Instrument Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 24, 2021 353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Transmission Will Not Engage Into Gear

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 24, 2021 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 17, 2021 100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 14, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Rear Seatback Video Screen Goes Black When Selecting a Game Application

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2021 353000 EQUIPMENT:ELECTRICAL

Wired Apple CarPlay Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 9, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Radio Displays Android Recovery Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2021 150000 SEAT BELTS

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2021 110000 ELECTRICAL SYSTEM

CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 “Interior Camera Module – Component Internal Failure” on the 21MY RU or WL and 22MY WS vehicles, verify there are no obse

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2021 280000 BACK OVER PREVENTION

CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 “Interior Camera Module – Component Internal Failure” on the 21MY RU or WL and 22MY WS vehicles, verify there are no obse

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 350000 EQUIPMENT

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program – Select Radios (New and Exchange) – 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 350000 EQUIPMENT

Uconnect 5 R1 Clock Time Not Accurate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2021 110000 ELECTRICAL SYSTEM

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2021 350000 EQUIPMENT

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2021 130000 VISIBILITY

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 – Window Contr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 120000 EXTERIOR LIGHTING

Customer Satisfaction Notification Y12 Automatic Headlamps

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 130000 VISIBILITY

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2021 130000 VISIBILITY

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 110000 ELECTRICAL SYSTEM

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 13, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 Apple CarPlay And Android Auto Troubleshooting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2021 170000 LATCHES/LOCKS/LINKAGES

Rear Liftgate Door Trim Panel Dome Lamp Does Illuminate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2021 280100 BACK OVER PREVENTION:SOFTWARE

UBN, UEN, UBG and UEG Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 110000 ELECTRICAL SYSTEM

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC Module with the latest available software. Customers may comment on the following: Temperature settings in the radio only

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 100000 POWER TRAIN

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 180000 VEHICLE SPEED CONTROL

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 220000 SEATS

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 350000 EQUIPMENT

Uconnect 5 R1 Clock Time Not Accurate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 110000 ELECTRICAL SYSTEM

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 140000 AIR BAGS

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 160000 STRUCTURE

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2021 110000 ELECTRICAL SYSTEM

Vehicle Will Not Turn On Or Start. P0513 Set In The HCP And U151A-87 In The BCM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 280100 BACK OVER PREVENTION:SOFTWARE

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 110000 ELECTRICAL SYSTEM

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 140000 AIR BAGS

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 160000 STRUCTURE

Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 12, 2021 100000 POWER TRAIN

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 12, 2021 110000 ELECTRICAL SYSTEM

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 350000 EQUIPMENT

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 350000 EQUIPMENT

All-Weather Floor (Rubber) Mats There 3 All Weather Mats kits currently released for RU 82214515A$ Mat, All-weather, 1-2-3 Rows, With Chrysler Logo, Standard 82214516A$ Mat, All-Weather, 1-2-3 Rows, With Chrysler Logo, PHEV 82216071A$ All

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 050000 PARKING BRAKE

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2020 100000 POWER TRAIN

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2020 110000 ELECTRICAL SYSTEM

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2020 130000 VISIBILITY

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 110000 ELECTRICAL SYSTEM

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 120000 EXTERIOR LIGHTING

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 050000 PARKING BRAKE

Assist Hard Button Inoperative And Apps Intermittent Functionality

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 100000 POWER TRAIN

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 110000 ELECTRICAL SYSTEM

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 130000 VISIBILITY

Driver Or Passenger Power Windows Do Not Go Up Or Down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 060000 ENGINE AND ENGINE COOLING

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 110000 ELECTRICAL SYSTEM

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 130000 VISIBILITY

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 140000 AIR BAGS

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 – Window Control – Circuit Short to Battery, B18BA-13 – Window Control – Circuit Open (stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 050000 PARKING BRAKE

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 100000 POWER TRAIN

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

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January 30, 2021 110000 ELECTRICAL SYSTEM

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 160000 STRUCTURE

Sliding Door Contacts Quarter Window Trim Molding

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January 29, 2021 350000 EQUIPMENT

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

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January 29, 2021 350000 EQUIPMENT

Temperature Setting Will Jump To Full Hot Or Cold On Radio Display

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January 29, 2021 170000 LATCHES/LOCKS/LINKAGES

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

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January 27, 2021 060000 ENGINE AND ENGINE COOLING

Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose

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January 27, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

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January 21, 2021 350000 EQUIPMENT

R1H Missing Connectivity Info In The Radio (Found In TBM)

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January 21, 2021 350000 EQUIPMENT

Interior Camera Module, ICM1, Red On wiTECH Topology

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January 20, 2021 350000 EQUIPMENT

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

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January 16, 2021 110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open

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January 16, 2021 350000 EQUIPMENT

Uconnect Box Requires Service Message

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January 15, 2021 350000 EQUIPMENT

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

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January 14, 2021 350000 EQUIPMENT

Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored

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January 8, 2021 350000 EQUIPMENT

FamCam Display Is Black And White

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November 24, 2020 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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January 5, 2021 350000 EQUIPMENT

Radio Displays Android Recovery Message

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January 13, 2021 130000 VISIBILITY

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

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November 20, 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

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November 26, 2020 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

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November 24, 2020 110000 ELECTRICAL SYSTEM

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

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November 24, 2020 110000 ELECTRICAL SYSTEM

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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November 24, 2020 140000 AIR BAGS

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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November 24, 2020 280000 BACK OVER PREVENTION

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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November 24, 2020 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

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November 20, 2020 100000 POWER TRAIN

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

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November 7, 2020 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

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October 28, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

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October 16, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Check Software Level On R1 Harman Radio

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October 16, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Check Software Level On R1 Harman Radio

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October 1, 2020 061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active

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November 26, 2020 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

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November 26, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

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November 24, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00

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November 24, 2020 110000 ELECTRICAL SYSTEM

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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November 24, 2020 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

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November 24, 2020 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

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November 24, 2020 350000 EQUIPMENT

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Uconnect 5 Voice Recognition Options

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November 20, 2020 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

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November 20, 2020 110000 ELECTRICAL SYSTEM

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

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November 20, 2020 350000 EQUIPMENT

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

TBM (Telematics Box Module), DTC U0100-00 Lost Communication With ECM/PCM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

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November 7, 2020 350000 EQUIPMENT

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

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November 7, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

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November 7, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

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September 23, 2020 350000 EQUIPMENT

D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ? 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2020 220000 SEATS

Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2020 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021 CHRYSLER Pacifica

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