2019 MAZDA CX-5

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2019 MAZDA CX-5

Recall Date Component Summary
November 12, 2021 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Remedy:

Dealers will replace the fuel pumps, free of charge. Owner notification letters are expected to be mailed January 11, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 5321K.

June 27, 2019 ENGINE | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Remedy:

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 3719F.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2019 MAZDA CX-5

skip to NHTSA complaints

Date Component  

27 Complaints submitted to NHTSA for 2019 MAZDA CX-5

skip to CAS complaints

Date Component  
ENGINE | POWER TRAIN | STRUCTURE:BODY
ODI Number: 11415095
STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11404615
SEATS
ODI Number: 11399115
VISIBILITY/WIPER
ODI Number: 11398961
ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11397986
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODI Number: 11372211
FUEL/PROPULSION SYSTEM
ODI Number: 11362484
EXTERIOR LIGHTING | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11375629
STRUCTURE:BODY
ODI Number: 11337813
UNKNOWN OR OTHER
ODI Number: 11388749
ENGINE
ODI Number: 11327397
POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 11329175
STRUCTURE:BODY | WHEELS
ODI Number: 11315364
ELECTRONIC STABILITY CONTROL
ODI Number: 11308497
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11307591
VEHICLE SPEED CONTROL
ODI Number: 11308610
UNKNOWN OR OTHER
ODI Number: 11299979
ELECTRICAL SYSTEM
ODI Number: 11288282
POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11287590
UNKNOWN OR OTHER
ODI Number: 11279123
WHEELS
ODI Number: 11233424
ELECTRICAL SYSTEM
ODI Number: 11267650
STRUCTURE:BODY
ODI Number: 11266484
ELECTRICAL SYSTEM
ODI Number: 11254773
ELECTRICAL SYSTEM
ODI Number: 11256392
VEHICLE SPEED CONTROL
ODI Number: 11229960
SERVICE BRAKES
ODI Number: 11268800
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2019 MAZDA CX-5

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

537 Service Alerts for 2019 MAZDA CX-5

Date Description
May 13, 2022 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON at idle with DTC P22FB:00 [DCU] and P1640:00 [PCM] stored in memory. *P22FB:00 [DCU]: NOx sensor No.1: On-board diagnostics canceled *P1640:00 [PCM]: Powertrain DTCs available in dos

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2022 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 980000 UNKNOWN OR OTHER

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 140000 AIR BAGS

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. *DTC B00A0:09 (Occupant classification sensor internal signal output unstable) This conce

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 110000 ELECTRICAL SYSTEM

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 350000 EQUIPMENT

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 6, 2022 060000 ENGINE AND ENGINE COOLING

The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 350000 EQUIPMENT

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 020000 SUSPENSION

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 350000 EQUIPMENT

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2022 070000 FUEL SYSTEM, GASOLINE

Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2022 060000 ENGINE (PWS)

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 070000 FUEL SYSTEM, GASOLINE

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 114000 ELECTRICAL SYSTEM:WIRING

There is a SCR/ AWD harness that has a unique routing, over the SCR tank cover. Over time, contamination (i.e. sand, dirt) on the SCR/AWD harness may cause wear on the harness wiring and insulation due to vibration of the SCR tank cover.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 350000 EQUIPMENT

There is a SCR/ AWD harness that has a unique routing, over the SCR tank cover. Over time, contamination (i.e. sand, dirt) on the SCR/AWD harness may cause wear on the harness wiring and insulation due to vibration of the SCR tank cover.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2021 350000 EQUIPMENT

Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 054000 PARKING BRAKE:ELECTRICAL

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 350000 EQUIPMENT

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2021 350000 EQUIPMENT

Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 060000 ENGINE AND ENGINE COOLING

There is a SCR/ AWD harness that has a unique routing, over the SCR tank cover. Over time, contamination (i.e. sand, dirt) on the SCR/AWD harness may cause wear on the harness wiring and insulation due to vibration of the SCR tank cover.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2022 100000 POWER TRAIN

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2022 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 350000 EQUIPMENT

CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 350000 EQUIPMENT

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 110000 ELECTRICAL SYSTEM

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 350000 EQUIPMENT

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 270000 LANE DEPARTURE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 350000 EQUIPMENT

Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 110000 ELECTRICAL SYSTEM

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 350000 EQUIPMENT

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 280000 BACK OVER PREVENTION

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 110000 ELECTRICAL SYSTEM

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 170000 LATCHES/LOCKS/LINKAGES

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2021 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 060000 ENGINE AND ENGINE COOLING

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 100000 POWER TRAIN

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 160000 STRUCTURE

Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 160000 STRUCTURE

Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 100000 POWER TRAIN

Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 110000 ELECTRICAL SYSTEM

Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2021 060000 ENGINE AND ENGINE COOLING

Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 350000 EQUIPMENT

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 350000 EQUIPMENT

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 220000 SEATS

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 350000 EQUIPMENT

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2021 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 260000 FORWARD COLLISION AVOIDANCE

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 350000 EQUIPMENT

CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 21, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CSP08 – NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â¿¿ 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2021 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 350000 EQUIPMENT

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 138900 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 350000 EQUIPMENT

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2021 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2021 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 130000 VISIBILITY

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 270000 LANE DEPARTURE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2021 160000 STRUCTURE

Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2021 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2021 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 19, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2021 350000 EQUIPMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 29, 2021 060000 ENGINE AND ENGINE COOLING

MSP58 – DOSING CONTROL UNIT REPROGRAMMING. On the subject CX-5 vehicles, diagnosis for the Selective Catalytic Reduction (SCR) system failure may not function properly, leading to an inappropriate/delayed failure detection of the Dosing Con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2021 140000 AIR BAGS

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2021 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2021 030000 BRAKES (PWS)

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2021 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2021 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 030000 BRAKES (PWS)

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2021 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2021 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 100000 POWER TRAIN

The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 120000 EXTERIOR LIGHTING

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 270000 LANE DEPARTURE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2021 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 25, 2021 110000 ELECTRICAL SYSTEM

Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 25, 2021 170000 LATCHES/LOCKS/LINKAGES

Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment ->

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2021 100000 POWER TRAIN

Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 – [PCM] Internal control module torque calculation performance pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2021 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 130000 VISIBILITY

Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 160000 STRUCTURE

Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2021 160000 STRUCTURE

Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 060000 ENGINE AND ENGINE COOLING

CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 130000 VISIBILITY

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 15, 2020 350000 EQUIPMENT

CSP08 – NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â¿¿ 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM: As a way to show our commitment to customer satisfaction and loyalty and to differentiate the launch of the 2019 Maz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 350000 EQUIPMENT

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2020 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 350000 EQUIPMENT

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 045200 SERVICE BRAKES, AIR:DISC:PADS

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 054000 PARKING BRAKE:ELECTRICAL

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 042510 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 350000 EQUIPMENT

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2020 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 15, 2020 110000 ELECTRICAL SYSTEM

CSP08 – NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â¿¿ 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM: As a way to show our commitment to customer satisfaction and loyalty and to differentiate the launch of the 2019 Maz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 15, 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

CSP08 – NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â¿¿ 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM: As a way to show our commitment to customer satisfaction and loyalty and to differentiate the launch of the 2019 Maz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2020 100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 030000 BRAKES (PWS)

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2020 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2020 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 100000 POWER TRAIN

CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2020 060000 ENGINE AND ENGINE COOLING

If you encounter a vehicle with a “ENGINE OIL LEVEL HIGH” message displayed in the instrument cluster, perform the following inspection:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 110000 ELECTRICAL SYSTEM

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 110000 ELECTRICAL SYSTEM

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 20, 2021 020000 SUSPENSION

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â¿¿ 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM

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November 3, 2020 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2021 353000 EQUIPMENT:ELECTRICAL

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 22, 2021 220000 SEATS

Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 162000 STRUCTURE:BODY

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 020000 SUSPENSION

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 100000 POWER TRAIN

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 160000 STRUCTURE

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 980000 UNKNOWN OR OTHER

CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 350000 EQUIPMENT

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2020 131000 VISIBILITY:WINDSHIELD

Some vehicles may experience an engine no start/no crank with either of the following DTC’s stored: P0615:12 – Starter relay circuit malfunction B112A:12 – IG2 relay circuit malfunction. This may be caused by water contamination/corrosion a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2020 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assemb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2020 100000 POWER TRAIN

Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2020 010000 STEERING

Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 350000 EQUIPMENT

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 060000 ENGINE (PWS)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2020 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit engine overheating and poor A/C performance with DTC P111A:00 stored in memory. ï¿· DTC P111A:00 – Engine coolant temperature is high. NOTE: If the concern occurred during high speed driving, this Service Inform

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2020 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2020 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 20, 2020 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2020 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC’s stored in memory: ï¿· U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ï¿· U3003:17 (Power liftgate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 25, 2020 010000 STEERING

Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2020 060000 ENGINE AND ENGINE COOLING

If a customer comes in with the following concerns, perform the inspection procedure. ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechan

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2020 100000 POWER TRAIN

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 11, 2020 353000 EQUIPMENT:ELECTRICAL

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 042500 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 060000 ENGINE AND ENGINE COOLING

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2020 110000 ELECTRICAL SYSTEM

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2020 140000 AIR BAGS

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2020 010000 STEERING

Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2020 100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2020 020000 SUSPENSION

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone.ï¿· P2096:00 – Air fuel to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2020 110000 ELECTRICAL SYSTEM

Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the swi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2020 170000 LATCHES/LOCKS/LINKAGES

Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the swi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2020 350000 EQUIPMENT

Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the swi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2020 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 130000 VISIBILITY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 162300 STRUCTURE:BODY:DOOR

Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 350000 EQUIPMENT

Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 160000 STRUCTURE

Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may hav

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 350000 EQUIPMENT

Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may hav

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may hav

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2020 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2020 350000 EQUIPMENT

If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 18, 2020 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2019 350000 EQUIPMENT

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2019 060000 ENGINE (PWS)

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 060000 ENGINE AND ENGINE COOLING

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 200000 WHEELS

Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2019 100000 POWER TRAIN

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2019 980000 UNKNOWN OR OTHER

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2020 220000 SEATS

Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Both features will now require a manua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2020 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Both features will now require a manua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2020 350000 EQUIPMENT

Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Both features will now require a manua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2019 350000 EQUIPMENT

Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: ï¿· The engine takes longer to warm up. ï¿· The engine temperature gauge fluctuates. ï¿·

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2020 060000 ENGINE AND ENGINE COOLING

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2020 100000 POWER TRAIN

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2020 130000 VISIBILITY

Some vehicles may exhibit power outer mirror(s) that do not fold in and/or out when using the outer mirror switch. This concern may be caused by insufficient water tightness, allowing water to enter the electric folding unit resulting in co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 20, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of met

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 162000 STRUCTURE:BODY

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 350000 EQUIPMENT

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 060000 ENGINE AND ENGINE COOLING

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 110000 ELECTRICAL SYSTEM

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 160000 STRUCTURE

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2020 350000 EQUIPMENT

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2019 130000 VISIBILITY

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2019 162000 STRUCTURE:BODY

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2019 350000 EQUIPMENT

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2019 200000 WHEELS

On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2019 350000 EQUIPMENT

On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 350000 EQUIPMENT

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2019 110000 ELECTRICAL SYSTEM

Some customers may have one or more of the following complaints: ï¿· Infotainment system reboots at times ï¿· SiriusXM function grayed out ï¿· SiriusXM stops playing ï¿· No sound from SiriusXM but other sources work ï¿· Siriu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2019 350000 EQUIPMENT

Some customers may have one or more of the following complaints: ï¿· Infotainment system reboots at times ï¿· SiriusXM function grayed out ï¿· SiriusXM stops playing ï¿· No sound from SiriusXM but other sources work ï¿· Siriu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 220000 SEATS

Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2020 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may experience a check engine light illumination with DTCs P24C6:00, P24AE:00, P24B1:00 and/or P24AF:00 stored in PCM memory. P24C6:00 – PM sensor: internal temperature sensor malfunction (1DC DTC) P24AE:00 – PM sensor contr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2020 350000 EQUIPMENT

SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 130000 VISIBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 210000 TRAILER HITCHES

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 060000 ENGINE AND ENGINE COOLING

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 110000 ELECTRICAL SYSTEM

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 350000 EQUIPMENT

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2020 060000 ENGINE AND ENGINE COOLING

If you encounter a vehicle with “ENGINE OIL LEVEL HIGH” message displayed in the instrument cluster, perform the following inspection:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2020 110000 ELECTRICAL SYSTEM

If you encounter a vehicle with “ENGINE OIL LEVEL HIGH” message displayed in the instrument cluster, perform the following inspection:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2019 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2019 060000 ENGINE AND ENGINE COOLING

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 12, 2019 220000 SEATS

Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 12, 2019 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 – [PCM] Internal control module torque calculation performance pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may experience both the check engine light and Selective Catalytic Reduction (SCR) warning light illuminating at the same time. This concern may be caused by lower and/or higher pressures that are detected, which are caused b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2019 070000 FUEL SYSTEM, GASOLINE

Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 – Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper contr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 – Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper contr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2019 350000 EQUIPMENT

In support of the new model launch, six new Special Service Tool (SST) will be sent to all dealers as Mazda Required Tools (MRTs) at a special release price. Dealers do not need to place orders for the tools as the SSTs will be automaticall

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 060000 ENGINE AND ENGINE COOLING

While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 20, 2019 060000 ENGINE AND ENGINE COOLING

If a customer comes in with the following concerns, contact Hotline for assistance. OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON, DTC P055F and/or P0524 stored, No drivability concern or engine mechanical noise, Outside the V

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2019 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 30, 2019 160000 STRUCTURE

Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 30, 2019 162300 STRUCTURE:BODY:DOOR

Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2019 060000 ENGINE (PWS)

On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2019 350000 EQUIPMENT

On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2019 110000 ELECTRICAL SYSTEM

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2019 350000 EQUIPMENT

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2019 200000 WHEELS

On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2019 203000 WHEELS:LUGS/NUTS/BOLTS

On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2019 060000 ENGINE (PWS)

Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 – Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper contr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2019 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2019 060000 ENGINE AND ENGINE COOLING

Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2019 080000 FUEL SYSTEM, DIESEL

Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2019 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2019 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2019 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2019 060000 ENGINE AND ENGINE COOLING

Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 350000 EQUIPMENT

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2019 060000 ENGINE AND ENGINE COOLING

On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2019 280000 BACK OVER PREVENTION

Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2019 280000 BACK OVER PREVENTION

Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 29, 2019 060000 ENGINE (PWS)

If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC’s P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.

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May 20, 2019 100000 POWER TRAIN

If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2019 060000 ENGINE (PWS)

If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2019 060000 ENGINE AND ENGINE COOLING

Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2019 100000 POWER TRAIN

Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 280000 BACK OVER PREVENTION

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2019 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2019 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2019 200000 WHEELS

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2019 060000 ENGINE (PWS)

If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2019 350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 110000 ELECTRICAL SYSTEM

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 350000 EQUIPMENT

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 162300 STRUCTURE:BODY:DOOR

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 106000 POWER TRAIN:AXLE ASSEMBLY

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2019 350000 EQUIPMENT

APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2019 350000 EQUIPMENT

APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 350000 EQUIPMENT

SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 110000 ELECTRICAL SYSTEM

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2018 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 020000 SUSPENSION

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 110000 ELECTRICAL SYSTEM

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2019 060000 ENGINE (PWS)

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 010000 STEERING

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 162000 STRUCTURE:BODY

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 110000 ELECTRICAL SYSTEM

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2018 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 040000 SERVICE BRAKES, AIR

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 060000 ENGINE AND ENGINE COOLING

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 350000 EQUIPMENT

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2019 160000 STRUCTURE

Some customers may notice a rattling noise coming from the left rear of the vehicle while driving on bumpy roads. The noise may be caused by interference between the left rear hanger bracket and the hanger rod, due to a lack of clearance. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 030000 SERVICE BRAKES, HYDRAULIC

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 350000 EQUIPMENT

After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019 MAZDA CX-5

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