2017 FORD Explorer Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

9 Recalls for 2017 FORD Explorer

Recall Date	Component	Summary
2021-07-15	SUSPENSION:REAR	Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link. Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S32.
2021-05-05	STRUCTURE:BODY	Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle. Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S22.
2019-09-11	SEATS	Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges. Remedy: Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S29.
2019-06-10	SUSPENSION:REAR	Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension. Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S17.
2017-05-22	SEATS \| SEATS:FRONT ASSEMBLY:RECLINER	Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver’s seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, “Head Restraints” and 207, “Seating Systems.” Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford’s number for this recall is 17C08.
2017-08-28	STEERING	Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach. Remedy: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17S23.
2017-08-28	SUSPENSION:REAR \| WHEELS:HUB	Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
2016-12-22	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER	Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components. Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S46.
2020-10-30	SUSPENSION:REAR	Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture. Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S62.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

3 Complaints sent to the Center for Auto Safety for 2017 FORD Explorer

skip to NHTSA complaints

Date			Component
2023-02-27			engine
2022-07-22			body & frame
2019-07-03			NULL

504 Complaints submitted to NHTSA for 2017 FORD Explorer

skip to CAS complaints

Date			Component
2021-05-12			EQUIPMENT ODI Number: 11416312
2021-05-10			SUSPENSION ODI Number: 11416029
2021-05-10			STRUCTURE:BODY ODI Number: 11416003
2021-05-07			SUSPENSION \| WHEELS ODI Number: 11415603
2021-05-03			STRUCTURE:BODY \| SUSPENSION ODI Number: 11414953
2021-04-30			WHEELS ODI Number: 11414671
2021-04-29			POWER TRAIN ODI Number: 11414425
2021-04-27			SUSPENSION ODI Number: 11414167
2021-04-27			UNKNOWN OR OTHER ODI Number: 11414145
2021-04-22			ENGINE \| POWER TRAIN \| SUSPENSION ODI Number: 11413382
2021-04-20			ENGINE ODI Number: 11413083
2020-06-25			ENGINE \| FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11330876
2021-04-13			AIR BAGS \| SUSPENSION ODI Number: 11407826
2021-04-12			SERVICE BRAKES \| WHEELS ODI Number: 11407773
2021-04-07			STRUCTURE:BODY ODI Number: 11406865
2021-04-07			VEHICLE SPEED CONTROL ODI Number: 11406846
2021-04-01			ENGINE ODI Number: 11406038
2021-03-22			POWER TRAIN \| STEERING \| VEHICLE SPEED CONTROL ODI Number: 11404305
2021-03-21			SUSPENSION ODI Number: 11404122
2021-03-18			VISIBILITY/WIPER ODI Number: 11403764
2021-03-16			FORWARD COLLISION AVOIDANCE: WARNINGS \| STEERING ODI Number: 11403228
2021-03-10			STRUCTURE:BODY ODI Number: 11400160
2021-03-01			UNKNOWN OR OTHER ODI Number: 11398597
2021-03-05			STRUCTURE:BODY ODI Number: 11399341
2021-03-05			STRUCTURE:BODY ODI Number: 11399317
2021-02-16			STRUCTURE:BODY ODI Number: 11396533
2021-02-13			STRUCTURE:BODY ODI Number: 11396046
2021-02-13			STRUCTURE:BODY ODI Number: 11396036
2021-02-13			ENGINE \| POWER TRAIN ODI Number: 11396113
2016-11-05			SEAT BELTS ODI Number: 10924396
2016-11-06			STRUCTURE:BODY ODI Number: 10924538
2016-11-12			FUEL/PROPULSION SYSTEM ODI Number: 10925582
2016-10-17			ELECTRICAL SYSTEM \| ENGINE ODI Number: 10916675
2016-09-21			UNKNOWN OR OTHER ODI Number: 10908380
2016-10-12			STEERING ODI Number: 10913513
2017-07-07			SEAT BELTS \| SERVICE BRAKES ODI Number: 11003582
2017-07-14			UNKNOWN OR OTHER ODI Number: 11005303
2017-07-17			UNKNOWN OR OTHER ODI Number: 11005890
2017-07-13			UNKNOWN OR OTHER ODI Number: 11005178
2017-06-30			UNKNOWN OR OTHER ODI Number: 11002541
2017-06-26			UNKNOWN OR OTHER ODI Number: 11001362
2017-06-27			UNKNOWN OR OTHER ODI Number: 11001592
2017-06-20			UNKNOWN OR OTHER ODI Number: 11000247
2017-06-19			ENGINE \| UNKNOWN OR OTHER ODI Number: 11000080
2017-06-14			ELECTRICAL SYSTEM ODI Number: 10995127
2017-06-14			VISIBILITY/WIPER ODI Number: 10995249
2017-05-26			UNKNOWN OR OTHER ODI Number: 10991873
2017-05-28			ENGINE ODI Number: 10992026
2017-05-15			STRUCTURE:BODY ODI Number: 10985877
2017-05-10			ENGINE ODI Number: 10984741
2017-04-21			ELECTRICAL SYSTEM ODI Number: 10979739
2017-04-19			UNKNOWN OR OTHER ODI Number: 10979321
2017-04-30			UNKNOWN OR OTHER ODI Number: 10981470
2017-04-21			ENGINE \| UNKNOWN OR OTHER ODI Number: 10979869
2017-04-19			ELECTRICAL SYSTEM ODI Number: 10979284
2017-03-24			UNKNOWN OR OTHER ODI Number: 10968257
2017-03-24			UNKNOWN OR OTHER ODI Number: 10968429
2017-03-21			FUEL/PROPULSION SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 10967562
2017-08-04			UNKNOWN OR OTHER ODI Number: 11012793
2017-08-15			UNKNOWN OR OTHER ODI Number: 11015321
2017-08-07			UNKNOWN OR OTHER ODI Number: 11013577
2017-08-04			ENGINE \| STRUCTURE:BODY ODI Number: 11012916
2017-08-04			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11012913
2017-08-09			UNKNOWN OR OTHER ODI Number: 11014048
2017-08-09			UNKNOWN OR OTHER ODI Number: 11013883
2017-08-04			ENGINE \| UNKNOWN OR OTHER ODI Number: 11012890
2017-08-03			UNKNOWN OR OTHER ODI Number: 11012523
2017-08-03			ENGINE \| STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11012683
2017-08-03			UNKNOWN OR OTHER ODI Number: 11012507
2017-08-04			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11012824
2017-07-20			ENGINE ODI Number: 11006644
2017-08-02			UNKNOWN OR OTHER ODI Number: 11012433
2017-08-02			UNKNOWN OR OTHER ODI Number: 11012432
2017-08-02			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE ODI Number: 11012287
2017-08-01			UNKNOWN OR OTHER ODI Number: 11012031
2017-07-31			UNKNOWN OR OTHER ODI Number: 11011868
2017-07-31			UNKNOWN OR OTHER ODI Number: 11011867
2017-08-02			FUEL/PROPULSION SYSTEM ODI Number: 11012259
2017-07-29			UNKNOWN OR OTHER ODI Number: 11011491
2017-07-27			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11011153
2017-07-31			UNKNOWN OR OTHER ODI Number: 11011651
2017-07-28			UNKNOWN OR OTHER ODI Number: 11011289
2017-07-26			UNKNOWN OR OTHER ODI Number: 11010888
2017-08-01			UNKNOWN OR OTHER ODI Number: 11011969
2017-07-31			UNKNOWN OR OTHER ODI Number: 11011802
2017-08-01			UNKNOWN OR OTHER ODI Number: 11012195
2017-08-01			POWER TRAIN ODI Number: 11011958
2017-07-29			ENGINE ODI Number: 11011436
2017-07-22			UNKNOWN OR OTHER ODI Number: 11010052
2017-07-31			ENGINE \| STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11011620
2017-07-29			ENGINE ODI Number: 11011422
2017-07-29			ENGINE ODI Number: 11011421
2017-08-01			UNKNOWN OR OTHER ODI Number: 11011938
2017-07-21			EXTERIOR LIGHTING ODI Number: 11006692
2017-07-28			ENGINE ODI Number: 11011237
2017-07-20			UNKNOWN OR OTHER ODI Number: 11006520
2017-08-01			UNKNOWN OR OTHER ODI Number: 11011915
2017-07-30			UNKNOWN OR OTHER ODI Number: 11011570
2017-07-28			STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11011206
2016-09-13			UNKNOWN OR OTHER ODI Number: 10906040
2017-03-07			ENGINE ODI Number: 10959172
2017-03-04			AIR BAGS \| SEAT BELTS ODI Number: 10958642
2017-02-23			WHEELS ODI Number: 10956614
2017-02-13			UNKNOWN OR OTHER ODI Number: 10954387
2017-02-14			UNKNOWN OR OTHER ODI Number: 10954517
2017-02-13			UNKNOWN OR OTHER ODI Number: 10954142
2017-02-06			SERVICE BRAKES ODI Number: 10949724
2017-02-14			UNKNOWN OR OTHER ODI Number: 10954449
2017-02-14			UNKNOWN OR OTHER ODI Number: 10954446
2017-02-14			UNKNOWN OR OTHER ODI Number: 10954618
2017-01-24			UNKNOWN OR OTHER ODI Number: 10947476
2021-02-04			POWER TRAIN ODI Number: 11394735
2021-02-11			UNKNOWN OR OTHER ODI Number: 11395772
2021-02-01			POWER TRAIN ODI Number: 11390969
2021-01-18			STRUCTURE:BODY ODI Number: 11388645
2021-01-19			FUEL/PROPULSION SYSTEM ODI Number: 11388945
2021-01-03			FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL \| LANE DEPARTURE: BLIND SPOT DETECTION \| WHEELS ODI Number: 11386317
2021-01-06			SUSPENSION ODI Number: 11386818
2021-01-05			VISIBILITY/WIPER ODI Number: 11386644
2020-12-26			STRUCTURE:BODY ODI Number: 11385022
2021-01-02			ELECTRICAL SYSTEM \| ENGINE \| SEATS ODI Number: 11386195
2021-01-11			STRUCTURE:BODY ODI Number: 11387621
2020-12-09			UNKNOWN OR OTHER ODI Number: 11382794
2020-12-10			ELECTRICAL SYSTEM \| UNKNOWN OR OTHER ODI Number: 11382885
2020-12-20			AIR BAGS \| ELECTRICAL SYSTEM ODI Number: 11384294
2020-12-14			AIR BAGS \| ELECTRICAL SYSTEM \| SEATS ODI Number: 11383358
2020-11-30			ENGINE ODI Number: 11377109
2020-12-01			SEATS ODI Number: 11377271
2020-11-24			POWER TRAIN ODI Number: 11376104
2016-11-28			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 10928431
2016-11-16			FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 10926507
2020-11-12			SEATS ODI Number: 11374397
2020-11-05			POWER TRAIN ODI Number: 11373124
2020-11-05			ELECTRICAL SYSTEM \| STEERING ODI Number: 11373117
2020-10-17			ENGINE \| POWER TRAIN \| SERVICE BRAKES ODI Number: 11364774
2020-10-19			STRUCTURE:BODY ODI Number: 11365226
2020-10-16			POWER TRAIN \| STEERING \| SUSPENSION ODI Number: 11364613
2020-10-03			AIR BAGS \| ELECTRICAL SYSTEM \| SEAT BELTS ODI Number: 11362531
2020-09-30			POWER TRAIN ODI Number: 11361993
2020-10-07			STRUCTURE:BODY ODI Number: 11363232
2020-09-21			UNKNOWN OR OTHER ODI Number: 11360144
2020-09-13			ENGINE \| POWER TRAIN \| SERVICE BRAKES ODI Number: 11354741
2020-09-07			STRUCTURE:BODY ODI Number: 11353524
2020-08-26			STEERING ODI Number: 11351316
2020-09-08			POWER TRAIN ODI Number: 11353644
2020-09-05			POWER TRAIN ODI Number: 11353265
2020-08-14			STRUCTURE:BODY ODI Number: 11349239
2020-08-18			ENGINE ODI Number: 11350123
2020-07-28			UNKNOWN OR OTHER ODI Number: 11341928
2020-08-02			POWER TRAIN \| STRUCTURE:BODY ODI Number: 11342868
2020-08-05			UNKNOWN OR OTHER ODI Number: 11343446
2020-07-27			ENGINE \| POWER TRAIN \| STEERING ODI Number: 11341637
2020-07-10			FUEL SYSTEM, GASOLINE ODI Number: 11338623
2020-07-20			UNKNOWN OR OTHER ODI Number: 11340441
2020-06-25			STRUCTURE:BODY \| SUSPENSION ODI Number: 11330787
2020-06-26			ELECTRICAL SYSTEM ODI Number: 11331125
2020-06-25			ENGINE \| FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11330876
2020-06-12			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING \| STRUCTURE:BODY ODI Number: 11328550
2020-06-09			STRUCTURE:BODY ODI Number: 11327981
2020-05-24			STRUCTURE:BODY ODI Number: 11325711
2020-06-02			STEERING ODI Number: 11326983
2020-05-22			ELECTRONIC STABILITY CONTROL \| ENGINE \| VEHICLE SPEED CONTROL ODI Number: 11325608
2020-06-03			STRUCTURE:BODY ODI Number: 11327056
2020-04-27			ENGINE ODI Number: 11322389
2020-04-22			STEERING \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11321932
2020-05-13			STRUCTURE:BODY ODI Number: 11324412
2020-05-06			STEERING ODI Number: 11323478
2020-03-30			STRUCTURE:BODY ODI Number: 11319768
2020-04-20			FUEL/PROPULSION SYSTEM ODI Number: 11321669
2020-03-27			POWER TRAIN ODI Number: 11319547
2020-03-16			ELECTRICAL SYSTEM ODI Number: 11318233
2020-03-20			UNKNOWN OR OTHER ODI Number: 11318781
2020-03-10			UNKNOWN OR OTHER ODI Number: 11317234
2020-03-11			SEATS ODI Number: 11317559
2020-02-21			ELECTRONIC STABILITY CONTROL ODI Number: 11310613
2020-02-20			STRUCTURE:BODY ODI Number: 11310405
2020-03-04			UNKNOWN OR OTHER ODI Number: 11316071
2020-02-18			VISIBILITY/WIPER ODI Number: 11309886
2020-02-13			AIR BAGS ODI Number: 11309017
2020-02-14			ENGINE \| POWER TRAIN \| STRUCTURE:BODY ODI Number: 11309135
2020-02-15			WHEELS ODI Number: 11309438
2020-02-11			ELECTRICAL SYSTEM \| STEERING ODI Number: 11308438
2020-01-30			UNKNOWN OR OTHER ODI Number: 11306139
2020-02-01			ENGINE \| FUEL/PROPULSION SYSTEM \| POWER TRAIN ODI Number: 11306450
2020-01-31			STRUCTURE:BODY ODI Number: 11306379
2020-01-15			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| VISIBILITY/WIPER ODI Number: 11299435
2020-01-14			AIR BAGS ODI Number: 11299261
2019-12-24			TIRES ODI Number: 11291089
2019-12-22			ENGINE ODI Number: 11290687
2019-12-18			UNKNOWN OR OTHER ODI Number: 11289791
2019-12-06			WHEELS ODI Number: 11287448
2019-12-03			WHEELS ODI Number: 11286670
2019-12-04			ELECTRICAL SYSTEM ODI Number: 11286976
2019-12-06			SEATS \| SUSPENSION ODI Number: 11287522
2019-12-04			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| VEHICLE SPEED CONTROL ODI Number: 11286781
2019-12-13			POWER TRAIN ODI Number: 11288853
2019-12-15			STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11289179
2019-11-29			STEERING ODI Number: 11282826
2019-12-02			STRUCTURE:BODY:ROOF AND PILLARS ODI Number: 11286364
2019-11-18			STRUCTURE:BODY ODI Number: 11280848
2019-11-26			POWER TRAIN ODI Number: 11282406
2019-11-18			ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS \| ENGINE ODI Number: 11280833
2019-12-01			UNKNOWN OR OTHER ODI Number: 11283073
2019-11-19			ENGINE ODI Number: 11281122
2019-11-13			ENGINE ODI Number: 11279775
2019-11-15			SERVICE BRAKES ODI Number: 11280392
2019-10-23			WHEELS ODI Number: 11270403
2019-10-22			ENGINE \| POWER TRAIN ODI Number: 11270237
2019-10-30			UNKNOWN OR OTHER ODI Number: 11277173
2019-10-29			ELECTRONIC STABILITY CONTROL \| POWER TRAIN \| STEERING ODI Number: 11276949
2019-10-26			POWER TRAIN ODI Number: 11271187
2019-08-22			UNKNOWN OR OTHER ODI Number: 11245907
2019-08-22			WHEELS ODI Number: 11245860
2019-08-19			WHEELS ODI Number: 11245005
2019-08-13			ENGINE ODI Number: 11243752
2019-08-12			WHEELS ODI Number: 11243177
2019-08-14			VISIBILITY:SUN/MOON ROOF ASSEMBLY ODI Number: 11243874
2019-08-12			FUEL/PROPULSION SYSTEM \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11243167
2019-08-16			UNKNOWN OR OTHER ODI Number: 11244488
2019-07-27			UNKNOWN OR OTHER ODI Number: 11235249
2019-07-24			ENGINE ODI Number: 11234549
2019-08-01			UNKNOWN OR OTHER ODI Number: 11241161
2019-07-25			STEERING ODI Number: 11234676
2019-08-02			STEERING ODI Number: 11241270
2019-07-19			SUSPENSION ODI Number: 11233313
2019-07-18			ENGINE ODI Number: 11233117
2019-10-09			STEERING ODI Number: 11267350
2019-10-11			UNKNOWN OR OTHER ODI Number: 11267897
2019-10-08			UNKNOWN OR OTHER \| WHEELS ODI Number: 11267139
2019-10-11			UNKNOWN OR OTHER ODI Number: 11267847
2019-10-07			STEERING \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11266910
2019-10-16			STEERING ODI Number: 11268884
2019-09-28			STEERING \| SUSPENSION ODI Number: 11258696
2019-10-07			ELECTRICAL SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 11266806
2019-10-02			TIRES ODI Number: 11266310
2019-09-25			VEHICLE SPEED CONTROL ODI Number: 11258062
2019-09-26			ENGINE ODI Number: 11258273
2019-09-14			WHEELS ODI Number: 11255496
2019-09-16			STEERING \| STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11255635
2019-09-14			UNKNOWN OR OTHER ODI Number: 11255471
2019-09-17			SUSPENSION ODI Number: 11256253
2019-09-13			SEATS \| STRUCTURE:BODY ODI Number: 11255262
2019-09-21			UNKNOWN OR OTHER ODI Number: 11257130
2019-09-23			WHEELS ODI Number: 11257254
2019-09-12			SEATS \| STRUCTURE:BODY ODI Number: 11255143
2019-09-06			WHEELS ODI Number: 11253677
2019-09-07			STEERING ODI Number: 11253785
2019-09-07			SEAT BELTS ODI Number: 11253782
2019-09-05			UNKNOWN OR OTHER ODI Number: 11253440
2019-05-23			STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11209410
2019-05-14			VISIBILITY/WIPER ODI Number: 11207447
2019-05-11			WHEELS ODI Number: 11206989
2019-05-06			STEERING ODI Number: 11205823
2019-05-02			UNKNOWN OR OTHER ODI Number: 11205403
2019-04-30			POWER TRAIN ODI Number: 11204852
2019-04-29			FUEL/PROPULSION SYSTEM ODI Number: 11204417
2019-04-15			FUEL/PROPULSION SYSTEM ODI Number: 11196569
2019-04-15			WHEELS ODI Number: 11196560
2019-04-19			WHEELS ODI Number: 11197377
2019-04-17			TIRES:TREAD/BELT ODI Number: 11196978
2019-04-22			ENGINE \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11202988
2019-04-05			STRUCTURE:BODY ODI Number: 11194216
2019-04-07			AIR BAGS \| SEAT BELTS ODI Number: 11194491
2019-07-03			POWER TRAIN ODI Number: 11229186
2019-07-07			ELECTRICAL SYSTEM \| SERVICE BRAKES ODI Number: 11229919
2019-07-12			SUSPENSION ODI Number: 11231276
2019-07-12			TIRES ODI Number: 11231268
2019-07-12			ENGINE ODI Number: 11231382
2019-07-01			UNKNOWN OR OTHER ODI Number: 11228859
2019-06-26			WHEELS ODI Number: 11222792
2019-06-25			WHEELS ODI Number: 11222439
2019-06-28			AIR BAGS \| STEERING \| SUSPENSION ODI Number: 11223098
2019-07-01			UNKNOWN OR OTHER ODI Number: 11228646
2019-06-21			WHEELS ODI Number: 11221679
2019-06-19			STEERING \| SUSPENSION ODI Number: 11221178
2019-06-29			ENGINE \| UNKNOWN OR OTHER ODI Number: 11228451
2019-06-21			ELECTRONIC STABILITY CONTROL \| STEERING \| UNKNOWN OR OTHER ODI Number: 11221629
2019-06-26			ENGINE ODI Number: 11222653
2019-06-15			STEERING ODI Number: 11220363
2019-06-09			UNKNOWN OR OTHER ODI Number: 11218817
2019-06-16			UNKNOWN OR OTHER ODI Number: 11220416
2019-06-01			UNKNOWN OR OTHER ODI Number: 11217308
2019-06-03			ENGINE ODI Number: 11217460
2019-05-31			ELECTRICAL SYSTEM ODI Number: 11217060
2019-01-28			ENGINE ODI Number: 11172540
2019-02-01			WHEELS ODI Number: 11173557
2019-02-04			UNKNOWN OR OTHER ODI Number: 11173857
2019-01-28			ENGINE ODI Number: 11172605
2019-02-05			ENGINE ODI Number: 11174448
2019-01-17			UNKNOWN OR OTHER ODI Number: 11170589
2019-01-17			STEERING ODI Number: 11170575
2019-01-15			ENGINE ODI Number: 11170193
2019-01-14			WHEELS ODI Number: 11166808
2019-01-03			ENGINE ODI Number: 11164734
2019-01-08			TIRES \| WHEELS ODI Number: 11165810
2019-01-03			ELECTRICAL SYSTEM ODI Number: 11165724
2018-12-11			VISIBILITY/WIPER ODI Number: 11160801
2018-12-15			ENGINE \| UNKNOWN OR OTHER ODI Number: 11161739
2018-10-01			FUEL/PROPULSION SYSTEM ODI Number: 11132796
2018-09-17			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11129891
2018-09-25			UNKNOWN OR OTHER ODI Number: 11131551
2018-09-24			ELECTRICAL SYSTEM \| FUEL/PROPULSION SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 11131112
2018-09-21			WHEELS ODI Number: 11130579
2018-09-13			UNKNOWN OR OTHER ODI Number: 11129329
2018-09-26			UNKNOWN OR OTHER ODI Number: 11131634
2018-09-27			STEERING ODI Number: 11131917
2018-09-13			STRUCTURE:BODY ODI Number: 11129233
2018-09-09			UNKNOWN OR OTHER ODI Number: 11128374
2018-08-31			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11123889
2018-08-16			ELECTRICAL SYSTEM \| FUEL/PROPULSION SYSTEM ODI Number: 11120547
2018-08-26			VISIBILITY/WIPER ODI Number: 11122385
2018-08-24			ENGINE ODI Number: 11122210
2018-08-23			WHEELS ODI Number: 11121823
2018-08-22			ENGINE \| FUEL/PROPULSION SYSTEM \| POWER TRAIN ODI Number: 11121627
2018-06-14			ENGINE \| UNKNOWN OR OTHER ODI Number: 11101841
2018-06-13			ENGINE ODI Number: 11101687
2018-06-13			STEERING \| UNKNOWN OR OTHER \| WHEELS ODI Number: 11101650
2018-06-08			ENGINE ODI Number: 11100549
2018-06-13			UNKNOWN OR OTHER ODI Number: 11101572
2018-04-28			ENGINE ODI Number: 11090820
2018-05-01			SEAT BELTS ODI Number: 11091118
2018-05-11			WHEELS ODI Number: 11093314
2018-04-24			STRUCTURE:BODY ODI Number: 11089868
2018-04-14			ENGINE ODI Number: 11085078
2019-03-25			UNKNOWN OR OTHER ODI Number: 11191285
2019-03-25			STEERING ODI Number: 11191273
2019-03-21			UNKNOWN OR OTHER ODI Number: 11190557
2019-03-27			TIRES:TREAD/BELT ODI Number: 11191782
2019-03-29			STRUCTURE:BODY ODI Number: 11192369
2019-03-18			ENGINE ODI Number: 11187458
2019-03-10			VISIBILITY/WIPER ODI Number: 11185681
2019-03-10			VISIBILITY/WIPER ODI Number: 11185637
2019-03-11			WHEELS ODI Number: 11185979
2019-03-03			STRUCTURE:BODY ODI Number: 11183823
2019-02-19			WHEELS ODI Number: 11181127
2019-02-20			ENGINE ODI Number: 11181277
2019-02-24			ENGINE \| POWER TRAIN \| SERVICE BRAKES ODI Number: 11182217
2019-02-19			VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW ODI Number: 11181187
2019-02-22			ENGINE ODI Number: 11175252
2019-02-14			WHEELS ODI Number: 11180042
2019-02-09			UNKNOWN OR OTHER ODI Number: 11175810
2019-02-14			WHEELS ODI Number: 11179996
2019-02-11			UNKNOWN OR OTHER ODI Number: 11176143
2019-02-08			UNKNOWN OR OTHER ODI Number: 11175736
2019-02-06			ELECTRICAL SYSTEM ODI Number: 11174766
2018-04-03			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11082688
2018-04-03			WHEELS ODI Number: 11082652
2018-04-11			AIR BAGS ODI Number: 11084490
2018-04-09			ENGINE \| POWER TRAIN ODI Number: 11084028
2018-04-03			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11083128
2018-04-02			UNKNOWN OR OTHER ODI Number: 11082605
2018-04-02			WHEELS ODI Number: 11082455
2018-03-28			AIR BAGS ODI Number: 11081756
2018-03-15			POWER TRAIN ODI Number: 11079570
2018-03-23			STRUCTURE:BODY ODI Number: 11081024
2018-03-14			UNKNOWN OR OTHER ODI Number: 11079096
2018-02-28			ENGINE \| FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11075430
2018-03-06			SEATS ODI Number: 11076501
2018-03-07			UNKNOWN OR OTHER ODI Number: 11076785
2018-02-24			WHEELS ODI Number: 11074697
2018-02-10			UNKNOWN OR OTHER ODI Number: 11072076
2018-02-06			ENGINE \| SUSPENSION ODI Number: 11067268
2018-02-12			UNKNOWN OR OTHER ODI Number: 11072441
2018-11-25			WHEELS ODI Number: 11153629
2018-12-03			UNKNOWN OR OTHER ODI Number: 11155670
2018-12-01			TIRES:TREAD/BELT ODI Number: 11156208
2018-11-25			VISIBILITY/WIPER ODI Number: 11153656
2018-11-14			ENGINE \| UNKNOWN OR OTHER ODI Number: 11151427
2018-11-11			WHEELS ODI Number: 11150869
2018-11-14			ENGINE ODI Number: 11151553
2018-11-09			TIRES ODI Number: 11150658
2018-11-13			FUEL/PROPULSION SYSTEM ODI Number: 11151143
2018-11-12			WHEELS ODI Number: 11150966
2018-11-17			UNKNOWN OR OTHER ODI Number: 11152180
2018-10-29			WHEELS ODI Number: 11143874
2018-11-07			STRUCTURE ODI Number: 11149985
2018-11-06			WHEELS ODI Number: 11149626
2018-11-06			ENGINE \| UNKNOWN OR OTHER ODI Number: 11149621
2018-11-02			WHEELS ODI Number: 11145010
2018-10-29			ENGINE \| UNKNOWN OR OTHER ODI Number: 11143592
2018-10-28			ENGINE \| FUEL/PROPULSION SYSTEM \| STEERING ODI Number: 11143535
2018-10-24			ENGINE \| UNKNOWN OR OTHER ODI Number: 11142409
2018-10-27			FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11143086
2018-10-27			UNKNOWN OR OTHER ODI Number: 11143077
2018-10-26			ENGINE ODI Number: 11142887
2018-08-13			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL ODI Number: 11119624
2018-08-04			ENGINE \| UNKNOWN OR OTHER ODI Number: 11115699
2018-08-08			UNKNOWN OR OTHER ODI Number: 11118502
2018-08-10			WHEELS ODI Number: 11119014
2018-08-08			UNKNOWN OR OTHER ODI Number: 11118475
2018-08-10			WHEELS ODI Number: 11118925
2018-08-07			ENGINE ODI Number: 11118397
2018-08-06			UNKNOWN OR OTHER ODI Number: 11118045
2018-08-10			FUEL/PROPULSION SYSTEM ODI Number: 11118892
2018-08-10			VEHICLE SPEED CONTROL ODI Number: 11118886
2018-07-21			STRUCTURE:BODY ODI Number: 11112827
2018-07-25			STEERING ODI Number: 11113610
2018-07-27			TIRES ODI Number: 11114198
2018-07-24			WHEELS ODI Number: 11113419
2018-07-13			SEATS ODI Number: 11111134
2018-07-09			AIR BAGS \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 11110171
2018-07-03			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11105391
2018-07-17			ENGINE ODI Number: 11111992
2018-07-03			POWER TRAIN ODI Number: 11105347
2018-07-05			UNKNOWN OR OTHER ODI Number: 11109585
2018-06-19			UNKNOWN OR OTHER ODI Number: 11102620
2018-06-17			UNKNOWN OR OTHER ODI Number: 11102248
2018-06-29			ELECTRICAL SYSTEM \| FUEL/PROPULSION SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 11104709
2018-06-25			STRUCTURE:BODY ODI Number: 11103762
2018-07-02			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE ODI Number: 11105054
2018-06-15			FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11102206
2018-07-02			UNKNOWN OR OTHER ODI Number: 11105038
2018-06-26			TIRES:TREAD/BELT ODI Number: 11104082
2018-06-19			ENGINE ODI Number: 11102539
2018-01-29			UNKNOWN OR OTHER ODI Number: 11065574
2018-01-24			UNKNOWN OR OTHER ODI Number: 11064729
2018-01-26			UNKNOWN OR OTHER ODI Number: 11065011
2018-01-24			WHEELS ODI Number: 11064672
2018-01-23			UNKNOWN OR OTHER ODI Number: 11064502
2018-01-23			UNKNOWN OR OTHER ODI Number: 11064334
2018-01-30			AIR BAGS ODI Number: 11065842
2018-01-29			UNKNOWN OR OTHER ODI Number: 11065661
2018-01-23			UNKNOWN OR OTHER ODI Number: 11064307
2018-02-01			STEERING ODI Number: 11066184
2018-01-27			UNKNOWN OR OTHER ODI Number: 11065429
2018-02-01			UNKNOWN OR OTHER ODI Number: 11066546
2018-01-29			ENGINE ODI Number: 11065604
2018-01-29			UNKNOWN OR OTHER ODI Number: 11065593
2018-01-18			SEAT BELTS ODI Number: 11063612
2018-01-12			ENGINE \| UNKNOWN OR OTHER ODI Number: 11062345
2018-01-16			WHEELS ODI Number: 11063080
2018-01-18			UNKNOWN OR OTHER ODI Number: 11063571
2018-01-11			ENGINE ODI Number: 11062111
2018-01-19			AIR BAGS ODI Number: 11063698
2018-01-11			ENGINE \| STRUCTURE:BODY ODI Number: 11062222
2017-12-26			UNKNOWN OR OTHER ODI Number: 11056380
2018-01-04			UNKNOWN OR OTHER ODI Number: 11058519
2018-01-05			VISIBILITY/WIPER ODI Number: 11060750
2017-12-29			ENGINE ODI Number: 11057272
2018-01-03			SEAT BELTS ODI Number: 11058237
2017-12-07			UNKNOWN OR OTHER ODI Number: 11053385
2017-11-27			WHEELS ODI Number: 11048718
2017-12-02			UNKNOWN OR OTHER ODI Number: 11052029
2017-11-28			SEATS ODI Number: 11048841
2017-11-29			SEAT BELTS ODI Number: 11051140
2017-11-20			ENGINE \| UNKNOWN OR OTHER ODI Number: 11047666
2017-12-05			UNKNOWN OR OTHER ODI Number: 11052632
2017-12-05			POWER TRAIN ODI Number: 11052429
2017-11-09			STRUCTURE:BODY ODI Number: 11044770
2017-11-11			ENGINE \| UNKNOWN OR OTHER ODI Number: 11045323
2017-11-10			WHEELS ODI Number: 11045093
2017-11-17			AIR BAGS ODI Number: 11046923
2017-11-06			POWER TRAIN ODI Number: 11043661
2017-10-28			UNKNOWN OR OTHER ODI Number: 11040796
2017-11-02			UNKNOWN OR OTHER ODI Number: 11042266
2017-11-04			UNKNOWN OR OTHER ODI Number: 11043243
2017-10-19			UNKNOWN OR OTHER ODI Number: 11034659
2017-10-18			ENGINE ODI Number: 11034464
2017-10-25			WHEELS ODI Number: 11039772
2017-10-18			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11034271
2017-10-18			UNKNOWN OR OTHER ODI Number: 11034266
2017-10-22			UNKNOWN OR OTHER ODI Number: 11035485
2017-10-25			FUEL SYSTEM, GASOLINE ODI Number: 11040148
2017-10-24			ELECTRICAL SYSTEM \| ENGINE \| SERVICE BRAKES ODI Number: 11039479
2017-10-17			UNKNOWN OR OTHER ODI Number: 11034199
2017-10-17			UNKNOWN OR OTHER ODI Number: 11034196
2017-10-25			TIRES ODI Number: 11039878
2017-10-23			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11035816
2017-10-23			ENGINE \| UNKNOWN OR OTHER ODI Number: 11035999
2017-10-20			ENGINE ODI Number: 11035162
2017-10-18			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM ODI Number: 11034351
2017-10-07			UNKNOWN OR OTHER ODI Number: 11032209
2017-10-03			UNKNOWN OR OTHER ODI Number: 11031562
2017-10-07			UNKNOWN OR OTHER ODI Number: 11032157
2017-10-14			UNKNOWN OR OTHER ODI Number: 11033364
2017-10-04			ENGINE ODI Number: 11031664
2017-10-17			UNKNOWN OR OTHER ODI Number: 11034056
2017-10-05			STRUCTURE:BODY \| VISIBILITY/WIPER ODI Number: 11031949
2017-10-08			UNKNOWN OR OTHER ODI Number: 11032247
2017-10-08			ENGINE ODI Number: 11032245
2017-10-05			UNKNOWN OR OTHER ODI Number: 11031917
2017-09-26			UNKNOWN OR OTHER ODI Number: 11029993
2017-09-20			UNKNOWN OR OTHER ODI Number: 11024668
2017-09-17			UNKNOWN OR OTHER ODI Number: 11023820
2017-09-21			ENGINE ODI Number: 11024935
2017-09-26			ENGINE ODI Number: 11030062
2017-09-21			UNKNOWN OR OTHER ODI Number: 11024883
2017-09-03			UNKNOWN OR OTHER ODI Number: 11021288
2017-09-08			UNKNOWN OR OTHER ODI Number: 11022405
2017-09-07			ENGINE ODI Number: 11022227
2017-09-08			UNKNOWN OR OTHER ODI Number: 11022394
2017-09-01			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11021074
2017-09-02			ENGINE \| UNKNOWN OR OTHER ODI Number: 11021197
2017-09-13			UNKNOWN OR OTHER ODI Number: 11022986
2017-09-12			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11022945
2017-08-21			UNKNOWN OR OTHER ODI Number: 11018761
2017-08-22			UNKNOWN OR OTHER ODI Number: 11018918
2017-08-26			ENGINE \| UNKNOWN OR OTHER ODI Number: 11019855
2017-08-26			UNKNOWN OR OTHER ODI Number: 11019847
2017-08-17			UNKNOWN OR OTHER ODI Number: 11015990
2017-08-16			ENGINE \| STRUCTURE:BODY ODI Number: 11015760
2017-08-22			UNKNOWN OR OTHER ODI Number: 11018821
2017-08-26			ENGINE ODI Number: 11019909
2018-08-22			ELECTRICAL SYSTEM ODI Number: 11121700

Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2017 FORD Explorer

Odi opened preliminary evaluation (pe) 16-008 in july of 2016 after receiving 154 vehicle owner questionnaire (voq) reports reporting exhaust odors in the vehicle occupant compartment of model year (my) 2011 to 2015 ford explorers, which included one low speed crash event without injury.during the course of the pe, odi identified additional voq reports concerning the exhaust odor issue, totaling 791 as of this writing.the complaints cover my 2011 to 2017 explorers.eleven of the reports involve police interceptor vehicles, as do two other non-voq incidents odi identified during pe16-008.overall, odi has identified three crash events and 25 injury incidents citing a total of 41 injuries.the alleged injuries, as affirmatively indicated on the voq reports, range from unspecified to loss of consciousness, with the majority indicating nausea, headaches, or light headedness.one police incident alleged a crash with related injuries, and a second police incident reported a physiological injury allegedly from carbon monoxide (co) exposure.another reported police incident resulted in a rollover crash event with injuries.the ford reports cited above were provided in the company’s august 24, 2016 response to an odi information request letter sent during pe16-008.therein, odi identified 2400 reports (485 owner complaints, 1254 warranty claims, 606 dealer field reports, 55 legal claims), involving 2,051 unique vehicles, that appear to relate to the exhaust odor issue, and include 123 reports that are duplicative of the voq reports.a number of the ford reports also discussed health effects similar to the voqs, specifically nausea and headaches.during the pe, working in conjunction with nhtsa's vehicle test and research center (vrtc) in east liberty, ohio, odi has tested multiple vehicles, including complaint vehicles.additionally, odi has conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on-duty.when possible, data has been collected to quantify carbon monoxide (co) levels in the examined vehicles.during this engineering analysis (ea), the vrtc testing efforts and field inspections will continue.to date, no substantive data or actual evidence (such as a carboxyhemoglobin measurement) has been obtained supporting a claim that any of the alleged injury or crash allegations were the result of carbon monoxide poisoning, the alleged hazard.odi has obtained preliminary testing that suggests, however, that co levels may be elevated in certain driving scenarios, although the significance and effect of those levels remains under evaluation as part of the ea.ford has issued multiple tsbs related to the exhaust odor issue, and in some cases revised those documents multiple times to provide dealership technicians with procedures to address complaints raised by consumers and police fleets.concerns over the effectiveness of the procedures have been raised by vehicle owners in some cases.during the ea, odi will continue to evaluate the effectiveness of the tsbs.through cooperation with police agencies, odi recently learned that the police interceptor version of the ford explorer is experiencing exhaust manifold cracks, which appear to present a low level of detectability, and may explain the exhaust odor.during the ea, the root cause, frequency, and safety consequence of these manifold cracks will be evaluated, as will the extent to which non-police ford explorers are experiencing cracked exhaust manifolds.

Date Opened	Date Closed	Component
2017-07-27		STRUCTURE:BODY
2017-07-27		ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

255 Service Alerts for 2017 FORD Explorer

Date	Description
2022-07-29	110000 ELECTRICAL SYSTEM Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-07-19	100000 POWER TRAIN Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	110000 ELECTRICAL SYSTEM Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-26	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM EXHAUST ODOR IN VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	220000 SEATS This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	350000 EQUIPMENT This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	354000 EQUIPMENT:MECHANICAL This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-18	020000 SUSPENSION This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 or 21S43 provided that the RO opening date occurs on or befor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-17	220000 SEATS Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-07	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-16	110000 ELECTRICAL SYSTEM Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement: Vehicle Build Date: Ending build date for Chicago Assembly built vehicles has been updated Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-23	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-23	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	350000 EQUIPMENT A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-19	060000 ENGINE AND ENGINE COOLING This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, wh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-16	110000 ELECTRICAL SYSTEM Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	110000 ELECTRICAL SYSTEM Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-22	220000 SEATS Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-12	350000 EQUIPMENT On some of the affected vehicles, the roof rack covers may become detached from the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	110000 ELECTRICAL SYSTEM Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	060000 ENGINE AND ENGINE COOLING Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	100000 POWER TRAIN Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	020000 SUSPENSION Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Comp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-19	020000 SUSPENSION Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Comp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-25	350000 EQUIPMENT Certain 2016 – 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	160000 STRUCTURE A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-05	100000 POWER TRAIN This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-08	162900 STRUCTURE:BODY:ROOF AND PILLARS On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-08	350000 EQUIPMENT On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	100000 POWER TRAIN In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	356000 EQUIPMENT ADAPTIVE/MOBILITY In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	060000 ENGINE AND ENGINE COOLING Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-13	160000 STRUCTURE This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-06	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-25	060000 ENGINE AND ENGINE COOLING Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-10	010000 STEERING Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid wit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	022000 SUSPENSION:REAR For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	200000 WHEELS For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	350000 EQUIPMENT For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	356000 EQUIPMENT ADAPTIVE/MOBILITY For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-17	110000 ELECTRICAL SYSTEM Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-17	350000 EQUIPMENT Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	100000 POWER TRAIN In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	100000 POWER TRAIN In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	118000 ELECTRICAL SYSTEM:SOFTWARE In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	220000 SEATS Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-07	162900 STRUCTURE:BODY:ROOF AND PILLARS Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-29	110000 ELECTRICAL SYSTEM Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-22	010000 STEERING Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing is in the process of being updated with improved info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	110000 ELECTRICAL SYSTEM Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-14	200000 WHEELS For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	110000 ELECTRICAL SYSTEM Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-07	220000 SEATS Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. To correct the con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	100000 POWER TRAIN Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	130000 VISIBILITY Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	110000 ELECTRICAL SYSTEM Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	220000 SEATS Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	060000 ENGINE AND ENGINE COOLING Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-10	350000 EQUIPMENT Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	350000 EQUIPMENT Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	110000 ELECTRICAL SYSTEM SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	980000 UNKNOWN OR OTHER SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	220000 SEATS Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. The left 2nd row 60 percent seat cushion cover is a different design from the right 2nd row 40 percent cushio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-09	130000 VISIBILITY Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-09	132000 VISIBILITY:GLASS, SIDE/REAR Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Customer Satisfaction Program 19N05: Certain 2011-2017 Model Year Explorer Vehicles – Carbon Monoxide Concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-05	100000 POWER TRAIN Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-05	106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	350000 EQUIPMENT Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-06	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	020000 SUSPENSION This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current de Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	160000 STRUCTURE SSM 47914 – 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	162900 STRUCTURE:BODY:ROOF AND PILLARS SSM 47914 – 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-29	110000 ELECTRICAL SYSTEM Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	110000 ELECTRICAL SYSTEM Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-27	220000 SEATS Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-27	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-14	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	110000 ELECTRICAL SYSTEM Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-20	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-20	260000 FORWARD COLLISION AVOIDANCE Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	110000 ELECTRICAL SYSTEM For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	060000 ENGINE AND ENGINE COOLING Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	060000 ENGINE (PWS) Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-04	160000 STRUCTURE Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-04	162300 STRUCTURE:BODY:DOOR Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-10	100000 POWER TRAIN On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	060000 ENGINE (PWS) SSM 47948 – 2010-2019 Various Vehicles – Turbocharged Engines – Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-05	100000 POWER TRAIN Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-05	350000 EQUIPMENT Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-26	130000 VISIBILITY Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	160000 STRUCTURE Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	350000 EQUIPMENT Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-27	110000 ELECTRICAL SYSTEM Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-09	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Certain 2011-2017 Model Year Explorer Vehicles – Carbon Monoxide Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	220000 SEATS Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-12	110000 ELECTRICAL SYSTEM Some 2016-2017 Explorer/Police Interceptor Utility vehicles equipped with a 3.5L EcoBoost engine built on or before 30-Sep-2016 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0325, P0327, P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-04	220000 SEATS Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-04	350000 EQUIPMENT Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-27	100000 POWER TRAIN Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-27	110000 ELECTRICAL SYSTEM Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. If replacing the DC/AC inverter does not resolve the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-21	110000 ELECTRICAL SYSTEM Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-19	350000 EQUIPMENT Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. During the installation of certain police accessories by non-Ford vehicle upfitters, wiring connector C134 m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-14	110000 ELECTRICAL SYSTEM Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states ‘SYNC can check for updates when connected to a WiFi network’. To remove the inconvenience of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-14	061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-19	110000 ELECTRICAL SYSTEM Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-19	118000 ELECTRICAL SYSTEM:SOFTWARE Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	110000 ELECTRICAL SYSTEM Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-17	350000 EQUIPMENT Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-09	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. To temporarily resolve the concern, the heated seat control switch may b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-01	010000 STEERING 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-01	011000 STEERING: STEERING WHEEL/HANDLE BAR 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-22	110000 ELECTRICAL SYSTEM Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	110000 ELECTRICAL SYSTEM Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	220000 SEATS Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	060000 ENGINE AND ENGINE COOLING Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	110000 ELECTRICAL SYSTEM Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-26	110000 ELECTRICAL SYSTEM Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-26	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive e Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-22	110000 ELECTRICAL SYSTEM Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	160000 STRUCTURE Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	350000 EQUIPMENT Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-25	110000 ELECTRICAL SYSTEM Some 2017 Explorer/Taurus/Police vehicles equipped with a 3.5L or 3.7L twin independent variable camshaft timing (TiVCT) engine, built on 14-Jun-2017 and through 21-Jun-2017, may exhibit an illuminated malfunction indicator lamp (MIL) with Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-18	356000 EQUIPMENT ADAPTIVE/MOBILITY 2016-2017 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. To correct loose roof rack caps or broken or missing clips, order pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	170000 LATCHES/LOCKS/LINKAGES Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	220000 SEATS Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	350000 EQUIPMENT Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-11	100000 POWER TRAIN Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-11	110000 ELECTRICAL SYSTEM Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	160000 STRUCTURE Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-08	104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-08	060000 ENGINE (PWS) Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-05	110000 ELECTRICAL SYSTEM Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-05	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-20	132000 VISIBILITY:GLASS, SIDE/REAR Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Follow the Service Procedure steps to correct the condition. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-22	110000 ELECTRICAL SYSTEM Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-22	350000 EQUIPMENT Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-12	110000 ELECTRICAL SYSTEM RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-12	350000 EQUIPMENT RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-12	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-12	060000 ENGINE (PWS) Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-14	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-13	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-29	110000 ELECTRICAL SYSTEM Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-29	350000 EQUIPMENT Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-22	110000 ELECTRICAL SYSTEM Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-22	350000 EQUIPMENT Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-22	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	353000 EQUIPMENT:ELECTRICAL Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-31	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. If there are no DTCs store Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-31	110000 ELECTRICAL SYSTEM Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. If there are no DTCs store Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-24	010000 STEERING When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-23	060000 ENGINE (PWS) Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-30	350000 EQUIPMENT Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-04	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-15	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. The driver and passenger switches are now available separately from the control he Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-13	121000 EXTERIOR LIGHTING:HEADLIGHTS 2016-2018 Explorer signature lighting is standard equipment on XLT and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Base level vehicles without the LED lighting surrounding the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-29	191000 TIRES:TREAD/BELT Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-21	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-21	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-19	110000 ELECTRICAL SYSTEM Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	353000 EQUIPMENT:ELECTRICAL The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	060000 ENGINE AND ENGINE COOLING 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-08	060000 ENGINE AND ENGINE COOLING Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-11	100000 POWER TRAIN Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	110000 ELECTRICAL SYSTEM Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	110000 ELECTRICAL SYSTEM Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	350000 EQUIPMENT Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	353000 EQUIPMENT:ELECTRICAL Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	118000 ELECTRICAL SYSTEM:SOFTWARE Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	350000 EQUIPMENT The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-10	353000 EQUIPMENT:ELECTRICAL The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer – Parts a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-21	353000 EQUIPMENT:ELECTRICAL Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-14	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-09	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-05	121000 EXTERIOR LIGHTING:HEADLIGHTS Some 2016-2018 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	110000 ELECTRICAL SYSTEM Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	350000 EQUIPMENT Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	270000 LANE DEPARTURE Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	280000 BACK OVER PREVENTION Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	220000 SEATS Some 2016-2017 Explorer vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. This may be caused by the seat being moved firmly from the rearward position to the forward position ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-22	353000 EQUIPMENT:ELECTRICAL Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	190000 TIRES Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	200000 WHEELS Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	110000 ELECTRICAL SYSTEM Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-26	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Certain 2011-2017 Model Year Explorer Vehicles – Carbon Monoxide Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-12	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Certain 2011-2017 Model Year Explorer Retail Vehicles – Carbon Monoxide Complaints Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-30	110000 ELECTRICAL SYSTEM Some 2017 Explorer vehicles equipped with a 110V power inverter may exhibit a high pitched buzzing or ringing noise from the passenger side front interior area while the engine is running. To isolate the noise to the power inverter, remove Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-06	353000 EQUIPMENT:ELECTRICAL Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-06	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-06	110000 ELECTRICAL SYSTEM Some 2016-2017 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-03	030000 BRAKES (PWS) Some 2017 Explorer, Taurus, Police Interceptor vehicles built on 19-May-2017 and through 30-May-2017 equipped with a fixed brake pedal assembly may exhibit a brake drag concern or residual pressure in the brake system with the brake pedal f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-14	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-12	060000 ENGINE (PWS) Some 2015-2017 Explorer and 2015-2016 F-150 vehicles, equipped with 3.5L Gasoline Turbocharged Direct Injection (GTDI) engines may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P2195, P2197, P2626, and/or P2629 stored in p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-21	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-13	060000 ENGINE (PWS) 2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-01	162300 STRUCTURE:BODY:DOOR Some 2017 Explorer vehicles may exhibit a loose mastic patch on the inside of the front doors causing a rattle noise while driving or when closing the door. It is not necessary to replace the door to correct this issue. Remove any loose por Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-19	110000 ELECTRICAL SYSTEM Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-19	353000 EQUIPMENT:ELECTRICAL Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-30	150000 SEAT BELTS Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-30	151300 SEAT BELTS:FRONT:RETRACTOR Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	060000 ENGINE AND ENGINE COOLING The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061000 ENGINE AND ENGINE COOLING:ENGINE The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-21	060000 ENGINE (PWS) The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-12	060000 ENGINE AND ENGINE COOLING 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-12	350000 EQUIPMENT 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-05	220000 SEATS Some 2017 Explorer base level vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. This may be caused by the seat being moved firmly from the rearward position to the forward posit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-05	350000 EQUIPMENT Some 2017 Explorer base level vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. This may be caused by the seat being moved firmly from the rearward position to the forward posit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-18	353000 EQUIPMENT:ELECTRICAL Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-18	284000 BACK OVER PREVENTION: CAMERA SYSTEM Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-08	110000 ELECTRICAL SYSTEM Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-08	353000 EQUIPMENT:ELECTRICAL Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-02	060000 ENGINE AND ENGINE COOLING Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-02	110000 ELECTRICAL SYSTEM Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-21	060000 ENGINE (PWS) SOME 2016-2017 EXPLORER VEHICLES EQUIPPED WITH A 2.3L ENGINE AND BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT THE IDLE SPEED DROPPING BELOW SPECIFICATION AFTER REPEATED LIGHT PEDAL TIP-IN/TIP-OUT EVENTS AT LOW VEHICLE SPEEDS, SUCH AS IN HEAVY Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	162000 STRUCTURE:BODY SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	350000 EQUIPMENT SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	353000 EQUIPMENT:ELECTRICAL SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-26	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-26	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-14	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-03	110000 ELECTRICAL SYSTEM SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-17	030000 BRAKES (PWS) SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-17	030000 BRAKES (PWS) SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-10	010000 STEERING WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-11	350000 EQUIPMENT 2017 EXPLORER AND 2016 TAURUS VEHICLES BUILT ON OR AFTER 9-JUN-2016 NO LONGER HAVE THE FUEL FILLER PIPE INFORMATION BEZEL ATTACHED TO THE FUEL FILLER PIPE. THE BEZEL WAS REMOVED TO COMPLY WITH FUEL PUMP VAPOR RECOVERY EQUIPMENT REQUIREMENTS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-11	353000 EQUIPMENT:ELECTRICAL 2016-2017 EXPLORER SIGNATURE LIGHTING IS STANDARD EQUIPMENT ON XLT AND HIGHER LEVEL VEHICLES. BASE MODEL VEHICLES ARE NOT EQUIPPED WITH SIGNATURE LIGHTING AND IT IS NOT AN OPTION. BASE LEVEL VEHICLES WITHOUT THE LED LIGHTING SURROUNDING THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 FORD Explorer

9 Recalls for 2017 FORD Explorer

3 Complaints sent to the Center for Auto Safety for 2017 FORD Explorer

504 Complaints submitted to NHTSA for 2017 FORD Explorer

2 Investigations for 2017 FORD Explorer

255 Service Alerts for 2017 FORD Explorer