2016 MAZDA CX-5

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

5 Recalls for 2016 MAZDA CX-5

Recall Date Component Summary
2020-02-06 EXTERIOR LIGHTING:HEADLIGHTS

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Remedy:

Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 4320A.

2016-09-06 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Remedy:

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9916H.

2016-04-11 STEERING

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Remedy:

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9316D.

2016-02-03 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, “Fuel System Integrity.”

Remedy:

Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda’s number for this recall is 9216B.

2016-01-19 VISIBILITY:WINDSHIELD

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

Remedy:

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2016 MAZDA CX-5

skip to NHTSA complaints

Date Component  
2022-05-24 lights (exterior & interior)

378 Complaints submitted to NHTSA for 2016 MAZDA CX-5

skip to CAS complaints

Date Component  
2017-06-15 SERVICE BRAKES
ODI Number: 10995384
2021-03-31 AIR BAGS | ELECTRICAL SYSTEM | SEAT BELTS
ODI Number: 11405788
2020-06-29 SERVICE BRAKES
ODI Number: 11331395
2021-04-29 EXTERIOR LIGHTING
ODI Number: 11414460
2021-04-20 ELECTRICAL SYSTEM
ODI Number: 11413114
2021-04-13 EXTERIOR LIGHTING | STEERING | VEHICLE SPEED CONTROL
ODI Number: 11407988
2021-03-31 AIR BAGS | ELECTRICAL SYSTEM | SEAT BELTS
ODI Number: 11405788
2021-03-24 UNKNOWN OR OTHER
ODI Number: 11404675
2021-03-12 EXTERIOR LIGHTING
ODI Number: 11402651
2021-03-19 PARKING BRAKE | SERVICE BRAKES
ODI Number: 11403879
2021-03-22 FUEL/PROPULSION SYSTEM | SERVICE BRAKES
ODI Number: 11404375
2021-03-05 SERVICE BRAKES
ODI Number: 11399386
2021-03-01 EXTERIOR LIGHTING
ODI Number: 11398583
2016-11-11 VISIBILITY/WIPER
ODI Number: 10925520
2016-10-04 STRUCTURE:BODY
ODI Number: 10913744
2016-10-04 POWER TRAIN
ODI Number: 10913740
2016-09-26 UNKNOWN OR OTHER
ODI Number: 10909853
2016-09-22 ELECTRICAL SYSTEM
ODI Number: 10908994
2016-09-27 ENGINE
ODI Number: 10910112
2017-07-07 STRUCTURE:BODY
ODI Number: 11003642
2017-07-11 POWER TRAIN
ODI Number: 11004279
2017-07-08 POWER TRAIN
ODI Number: 11003762
2017-07-03 STRUCTURE:BODY
ODI Number: 11002866
2017-06-29 VISIBILITY/WIPER
ODI Number: 11002410
2017-06-07 ELECTRICAL SYSTEM | STRUCTURE:BODY
ODI Number: 10993651
2017-05-21 SEATS
ODI Number: 10990768
2017-06-05 ENGINE | VEHICLE SPEED CONTROL
ODI Number: 10993145
2017-05-23 SERVICE BRAKES
ODI Number: 10991229
2017-05-28 UNKNOWN OR OTHER
ODI Number: 10992014
2017-05-30 STRUCTURE:BODY
ODI Number: 10992317
2017-05-19 UNKNOWN OR OTHER
ODI Number: 10990605
2017-05-15 VISIBILITY/WIPER
ODI Number: 10985869
2017-05-18 VISIBILITY/WIPER
ODI Number: 10986381
2017-05-11 UNKNOWN OR OTHER
ODI Number: 10984856
2017-05-04 EXTERIOR LIGHTING
ODI Number: 10983424
2017-05-19 SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 10990519
2017-05-01 UNKNOWN OR OTHER
ODI Number: 10981632
2017-04-11 UNKNOWN OR OTHER
ODI Number: 10971984
2017-04-10 ELECTRICAL SYSTEM | ENGINE | STRUCTURE:BODY
ODI Number: 10971770
2017-04-07 AIR BAGS | ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 10971068
2017-04-11 STRUCTURE:BODY
ODI Number: 10971871
2017-08-08 ELECTRONIC STABILITY CONTROL | SERVICE BRAKES | STEERING
ODI Number: 11013605
2017-08-10 ELECTRICAL SYSTEM
ODI Number: 11014207
2017-08-14 ELECTRONIC STABILITY CONTROL | POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11015202
2017-08-12 STRUCTURE:BODY
ODI Number: 11014825
2016-09-13 VISIBILITY/WIPER
ODI Number: 10906204
2016-09-12 FUEL/PROPULSION SYSTEM
ODI Number: 10905772
2016-09-01 UNKNOWN OR OTHER
ODI Number: 10903087
2016-09-06 VISIBILITY/WIPER
ODI Number: 10903918
2016-09-04 UNKNOWN OR OTHER
ODI Number: 10903514
2016-08-25 VISIBILITY/WIPER
ODI Number: 10898508
2016-08-04 ENGINE
ODI Number: 10893321
2016-08-13 VISIBILITY/WIPER
ODI Number: 10895565
2017-02-19 UNKNOWN OR OTHER
ODI Number: 10955495
2017-02-14 STRUCTURE:BODY
ODI Number: 10954552
2017-02-15 ELECTRICAL SYSTEM | POWER TRAIN | STRUCTURE:BODY
ODI Number: 10954940
2017-01-19 FUEL/PROPULSION SYSTEM | LATCHES/LOCKS/LINKAGES
ODI Number: 10946495
2017-01-25 VISIBILITY/WIPER
ODI Number: 10947686
2021-02-08 UNKNOWN OR OTHER
ODI Number: 11395155
2021-02-05 EXTERIOR LIGHTING
ODI Number: 11394788
2021-02-08 SERVICE BRAKES
ODI Number: 11395126
2021-01-29 EXTERIOR LIGHTING
ODI Number: 11390669
2021-02-04 EXTERIOR LIGHTING
ODI Number: 11394670
2021-01-28 UNKNOWN OR OTHER
ODI Number: 11390545
2021-01-14 SERVICE BRAKES
ODI Number: 11388123
2021-01-22 ELECTRICAL SYSTEM
ODI Number: 11389487
2020-12-26 SERVICE BRAKES
ODI Number: 11385041
2021-01-04 EXTERIOR LIGHTING
ODI Number: 11386414
2020-12-07 EXTERIOR LIGHTING
ODI Number: 11378292
2020-12-07 ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11378225
2020-11-17 EXTERIOR LIGHTING
ODI Number: 11375006
2020-12-02 ELECTRICAL SYSTEM
ODI Number: 11377550
2020-11-17 SERVICE BRAKES
ODI Number: 11375160
2020-11-29 ENGINE
ODI Number: 11376998
2017-01-05 SERVICE BRAKES
ODI Number: 10939840
2017-01-15 ELECTRICAL SYSTEM
ODI Number: 10945375
2016-12-28 PARKING BRAKE | SERVICE BRAKES | WHEELS
ODI Number: 10937942
2016-12-11 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10934488
2020-11-09 TIRES
ODI Number: 11373765
2020-10-29 SERVICE BRAKES
ODI Number: 11367040
2020-11-14 EXTERIOR LIGHTING
ODI Number: 11374641
2020-11-10 EXTERIOR LIGHTING
ODI Number: 11374025
2020-10-17 AIR BAGS | EXTERIOR LIGHTING
ODI Number: 11364786
2020-10-17 AIR BAGS | ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11364785
2020-10-20 EXTERIOR LIGHTING
ODI Number: 11365386
2020-10-21 POWER TRAIN
ODI Number: 11365565
2020-10-15 EXTERIOR LIGHTING
ODI Number: 11364506
2020-10-26 PARKING BRAKE | SERVICE BRAKES
ODI Number: 11366426
2020-09-11 EXTERIOR LIGHTING
ODI Number: 11354450
2020-08-27 VISIBILITY/WIPER
ODI Number: 11351569
2020-08-20 UNKNOWN OR OTHER
ODI Number: 11350461
2020-08-17 POWER TRAIN
ODI Number: 11349915
2020-08-24 AIR BAGS
ODI Number: 11350954
2020-07-28 SEATS
ODI Number: 11341887
2020-07-29 SERVICE BRAKES
ODI Number: 11342004
2020-08-05 UNKNOWN OR OTHER
ODI Number: 11343510
2020-06-29 SERVICE BRAKES
ODI Number: 11331395
2020-06-27 SERVICE BRAKES
ODI Number: 11331227
2020-06-12 VISIBILITY/WIPER
ODI Number: 11328460
2020-06-19 TIRES:VALVE
ODI Number: 11329721
2020-05-26 EXTERIOR LIGHTING
ODI Number: 11326024
2020-05-20 EXTERIOR LIGHTING
ODI Number: 11325272
2020-05-25 UNKNOWN OR OTHER
ODI Number: 11325834
2020-05-15 SERVICE BRAKES
ODI Number: 11324625
2020-05-04 ENGINE
ODI Number: 11323177
2020-04-17 POWER TRAIN
ODI Number: 11321459
2020-04-10 PARKING BRAKE | SERVICE BRAKES
ODI Number: 11320780
2020-04-06 AIR BAGS
ODI Number: 11320357
2020-03-09 SEATS
ODI Number: 11317088
2020-03-02 UNKNOWN OR OTHER
ODI Number: 11315630
2020-02-20 ELECTRICAL SYSTEM
ODI Number: 11310285
2020-02-17 EXTERIOR LIGHTING
ODI Number: 11309682
2020-02-13 EXTERIOR LIGHTING
ODI Number: 11308988
2020-02-10 EXTERIOR LIGHTING
ODI Number: 11308314
2020-02-07 EXTERIOR LIGHTING
ODI Number: 11307747
2020-02-07 EXTERIOR LIGHTING
ODI Number: 11307740
2020-02-10 EXTERIOR LIGHTING
ODI Number: 11308286
2020-02-17 EXTERIOR LIGHTING
ODI Number: 11309728
2020-01-27 EXTERIOR LIGHTING
ODI Number: 11302252
2020-01-26 EXTERIOR LIGHTING
ODI Number: 11302078
2020-01-27 EXTERIOR LIGHTING
ODI Number: 11302389
2019-12-30 PARKING BRAKE
ODI Number: 11292027
2019-12-26 SERVICE BRAKES
ODI Number: 11291410
2019-12-23 SERVICE BRAKES
ODI Number: 11290975
2019-12-16 EXTERIOR LIGHTING
ODI Number: 11289357
2019-12-08 EXTERIOR LIGHTING
ODI Number: 11287734
2019-12-13 EXTERIOR LIGHTING
ODI Number: 11288920
2019-12-05 ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11287118
2019-12-10 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
ODI Number: 11288190
2019-12-15 EXTERIOR LIGHTING
ODI Number: 11289176
2019-11-20 SUSPENSION
ODI Number: 11281249
2019-11-26 SERVICE BRAKES
ODI Number: 11282421
2019-11-18 ELECTRICAL SYSTEM
ODI Number: 11280813
2019-11-22 EXTERIOR LIGHTING
ODI Number: 11281821
2019-11-17 EXTERIOR LIGHTING
ODI Number: 11280639
2019-11-29 EXTERIOR LIGHTING
ODI Number: 11282869
2019-11-26 EXTERIOR LIGHTING
ODI Number: 11282478
2019-11-30 UNKNOWN OR OTHER
ODI Number: 11282999
2019-11-02 EXTERIOR LIGHTING
ODI Number: 11277673
2019-11-14 EXTERIOR LIGHTING
ODI Number: 11280229
2019-10-31 STRUCTURE:BODY
ODI Number: 11277264
2019-10-31 EXTERIOR LIGHTING
ODI Number: 11277291
2019-08-26 EXTERIOR LIGHTING
ODI Number: 11246520
2019-08-18 EXTERIOR LIGHTING
ODI Number: 11244817
2019-08-27 EXTERIOR LIGHTING
ODI Number: 11251877
2019-08-26 EXTERIOR LIGHTING
ODI Number: 11246434
2019-08-20 EXTERIOR LIGHTING
ODI Number: 11245373
2019-08-20 EXTERIOR LIGHTING
ODI Number: 11245371
2019-08-20 ELECTRICAL SYSTEM | SERVICE BRAKES
ODI Number: 11245369
2019-08-28 EXTERIOR LIGHTING
ODI Number: 11251953
2019-08-23 SEATS
ODI Number: 11246014
2019-08-15 EXTERIOR LIGHTING
ODI Number: 11244143
2019-08-17 EXTERIOR LIGHTING
ODI Number: 11244629
2019-08-12 AIR BAGS
ODI Number: 11243371
2019-08-08 EXTERIOR LIGHTING
ODI Number: 11242484
2019-08-14 EXTERIOR LIGHTING
ODI Number: 11243892
2019-08-13 EXTERIOR LIGHTING
ODI Number: 11243481
2019-08-07 SERVICE BRAKES
ODI Number: 11242296
2019-07-27 FUEL/PROPULSION SYSTEM
ODI Number: 11235259
2019-07-26 ELECTRICAL SYSTEM
ODI Number: 11235196
2019-08-01 EXTERIOR LIGHTING
ODI Number: 11241006
2019-08-05 SERVICE BRAKES
ODI Number: 11241842
2019-07-17 EXTERIOR LIGHTING
ODI Number: 11232903
2019-07-18 ELECTRICAL SYSTEM
ODI Number: 11233037
2019-07-17 POWER TRAIN
ODI Number: 11232896
2019-07-20 SERVICE BRAKES
ODI Number: 11233584
2019-10-18 EXTERIOR LIGHTING
ODI Number: 11269374
2019-10-03 EXTERIOR LIGHTING
ODI Number: 11265957
2019-10-02 EXTERIOR LIGHTING
ODI Number: 11265595
2019-09-25 EXTERIOR LIGHTING
ODI Number: 11258040
2019-10-03 EXTERIOR LIGHTING
ODI Number: 11265988
2019-09-16 EXTERIOR LIGHTING
ODI Number: 11255952
2019-09-24 EXTERIOR LIGHTING
ODI Number: 11257815
2019-09-13 SERVICE BRAKES
ODI Number: 11255439
2019-09-18 EXTERIOR LIGHTING
ODI Number: 11256397
2019-09-16 EXTERIOR LIGHTING
ODI Number: 11255735
2019-09-16 POWER TRAIN
ODI Number: 11255734
2019-09-16 POWER TRAIN
ODI Number: 11255874
2019-09-13 ELECTRICAL SYSTEM
ODI Number: 11255335
2019-09-04 EXTERIOR LIGHTING
ODI Number: 11253247
2019-09-07 EXTERIOR LIGHTING
ODI Number: 11253891
2019-09-10 SERVICE BRAKES
ODI Number: 11254552
2019-05-14 EXTERIOR LIGHTING
ODI Number: 11207575
2019-05-21 EXTERIOR LIGHTING
ODI Number: 11209109
2019-05-08 EXTERIOR LIGHTING
ODI Number: 11206175
2019-04-27 SERVICE BRAKES
ODI Number: 11204103
2019-04-27 EXTERIOR LIGHTING
ODI Number: 11204092
2019-05-08 EXTERIOR LIGHTING
ODI Number: 11206240
2019-04-22 EXTERIOR LIGHTING
ODI Number: 11202943
2019-04-22 EXTERIOR LIGHTING
ODI Number: 11202962
2019-04-08 AIR BAGS
ODI Number: 11194835
2019-04-09 EXTERIOR LIGHTING
ODI Number: 11195024
2019-04-10 AIR BAGS
ODI Number: 11195355
2019-04-03 EXTERIOR LIGHTING
ODI Number: 11193692
2019-03-31 EXTERIOR LIGHTING
ODI Number: 11192732
2019-04-04 POWER TRAIN
ODI Number: 11193933
2019-04-02 POWER TRAIN
ODI Number: 11193466
2019-07-05 UNKNOWN OR OTHER
ODI Number: 11229616
2019-07-06 SUSPENSION
ODI Number: 11229807
2019-07-07 EXTERIOR LIGHTING
ODI Number: 11229948
2019-07-11 EXTERIOR LIGHTING
ODI Number: 11231132
2019-07-12 SERVICE BRAKES
ODI Number: 11231423
2019-07-06 EXTERIOR LIGHTING
ODI Number: 11229847
2019-06-24 ELECTRICAL SYSTEM
ODI Number: 11222282
2019-06-24 EXTERIOR LIGHTING
ODI Number: 11222302
2019-06-11 EXTERIOR LIGHTING
ODI Number: 11219272
2019-06-18 EXTERIOR LIGHTING
ODI Number: 11220885
2019-06-11 EXTERIOR LIGHTING
ODI Number: 11219242
2019-06-11 FUEL/PROPULSION SYSTEM | STEERING | VISIBILITY/WIPER
ODI Number: 11219377
2019-06-15 EXTERIOR LIGHTING
ODI Number: 11220289
2019-06-13 EXTERIOR LIGHTING
ODI Number: 11219896
2019-06-15 EXTERIOR LIGHTING
ODI Number: 11220247
2019-06-10 EXTERIOR LIGHTING
ODI Number: 11219161
2019-05-24 AIR BAGS | SEAT BELTS
ODI Number: 11209697
2019-05-23 EXTERIOR LIGHTING
ODI Number: 11209503
2019-01-27 STRUCTURE:BODY | UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 11172370
2019-02-04 SERVICE BRAKES
ODI Number: 11173934
2019-01-31 EXTERIOR LIGHTING
ODI Number: 11173253
2019-01-28 SERVICE BRAKES
ODI Number: 11172650
2019-01-21 EXTERIOR LIGHTING
ODI Number: 11171174
2019-01-10 EXTERIOR LIGHTING
ODI Number: 11166349
2019-01-19 EXTERIOR LIGHTING
ODI Number: 11170938
2019-01-10 SERVICE BRAKES
ODI Number: 11166298
2018-12-27 EXTERIOR LIGHTING
ODI Number: 11163693
2018-12-29 SERVICE BRAKES
ODI Number: 11164037
2019-01-04 EXTERIOR LIGHTING
ODI Number: 11165842
2019-01-02 EXTERIOR LIGHTING
ODI Number: 11164509
2018-12-22 ELECTRICAL SYSTEM | SERVICE BRAKES
ODI Number: 11163085
2019-01-07 UNKNOWN OR OTHER
ODI Number: 11164998
2018-12-10 EXTERIOR LIGHTING
ODI Number: 11160550
2018-12-19 SERVICE BRAKES
ODI Number: 11162441
2018-10-10 EXTERIOR LIGHTING
ODI Number: 11139423
2018-09-29 STRUCTURE:BODY
ODI Number: 11132311
2018-09-18 VISIBILITY/WIPER
ODI Number: 11130041
2018-09-22 EXTERIOR LIGHTING
ODI Number: 11130761
2018-09-17 EXTERIOR LIGHTING
ODI Number: 11129983
2018-09-24 POWER TRAIN
ODI Number: 11130886
2018-09-24 SERVICE BRAKES
ODI Number: 11131029
2018-09-27 EXTERIOR LIGHTING
ODI Number: 11131934
2018-09-28 EXTERIOR LIGHTING
ODI Number: 11132048
2018-09-11 ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11128769
2018-08-31 EXTERIOR LIGHTING
ODI Number: 11123630
2018-08-15 ELECTRICAL SYSTEM
ODI Number: 11120201
2018-05-31 SERVICE BRAKES
ODI Number: 11099097
2018-06-06 VEHICLE SPEED CONTROL
ODI Number: 11100275
2018-06-08 EXTERIOR LIGHTING
ODI Number: 11100589
2018-05-26 ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11098120
2018-05-23 AIR BAGS
ODI Number: 11097343
2018-05-07 SEAT BELTS:REAR/OTHER
ODI Number: 11092295
2018-05-09 ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11092631
2018-05-01 EXTERIOR LIGHTING
ODI Number: 11091141
2018-04-15 VISIBILITY/WIPER
ODI Number: 11085173
2019-03-21 ENGINE
ODI Number: 11190585
2019-03-27 EXTERIOR LIGHTING
ODI Number: 11191791
2019-03-27 EXTERIOR LIGHTING
ODI Number: 11191780
2019-03-24 FUEL/PROPULSION SYSTEM | UNKNOWN OR OTHER
ODI Number: 11191186
2019-03-22 EXTERIOR LIGHTING
ODI Number: 11190658
2019-02-27 AIR BAGS | ELECTRICAL SYSTEM | VISIBILITY/WIPER
ODI Number: 11182797
2019-02-24 UNKNOWN OR OTHER
ODI Number: 11182223
2019-03-04 EXTERIOR LIGHTING
ODI Number: 11183933
2019-02-06 EXTERIOR LIGHTING
ODI Number: 11174838
2019-02-16 EXTERIOR LIGHTING
ODI Number: 11180499
2019-02-15 EXTERIOR LIGHTING
ODI Number: 11180321
2019-02-12 EXTERIOR LIGHTING
ODI Number: 11176438
2019-02-11 ELECTRICAL SYSTEM | ENGINE | SERVICE BRAKES
ODI Number: 11176372
2018-04-05 EXTERIOR LIGHTING
ODI Number: 11083502
2018-04-07 EXTERIOR LIGHTING
ODI Number: 11083760
2018-03-26 VISIBILITY/WIPER
ODI Number: 11081179
2018-03-20 EXTERIOR LIGHTING
ODI Number: 11080316
2018-03-19 POWER TRAIN | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11080279
2018-03-19 SERVICE BRAKES
ODI Number: 11080104
2018-03-21 EXTERIOR LIGHTING
ODI Number: 11080764
2018-03-06 AIR BAGS | ENGINE | STRUCTURE:BODY
ODI Number: 11076442
2018-02-15 VISIBILITY/WIPER
ODI Number: 11073167
2018-02-15 STRUCTURE:BODY
ODI Number: 11073103
2018-12-01 STRUCTURE:BODY
ODI Number: 11155339
2018-12-06 EXTERIOR LIGHTING
ODI Number: 11156686
2018-11-27 EXTERIOR LIGHTING
ODI Number: 11154338
2018-11-10 ENGINE
ODI Number: 11150706
2018-11-09 ELECTRICAL SYSTEM
ODI Number: 11150314
2018-10-23 PARKING BRAKE
ODI Number: 11142185
2018-10-16 EXTERIOR LIGHTING
ODI Number: 11140667
2018-08-02 EXTERIOR LIGHTING
ODI Number: 11115371
2018-08-04 EXTERIOR LIGHTING
ODI Number: 11115681
2018-08-09 EXTERIOR LIGHTING
ODI Number: 11118818
2018-08-15 EXTERIOR LIGHTING:HEADLIGHTS
ODI Number: 11120052
2018-07-24 WHEELS
ODI Number: 11113252
2018-07-16 ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11111493
2018-07-14 EXTERIOR LIGHTING
ODI Number: 11111308
2018-07-07 EXTERIOR LIGHTING
ODI Number: 11109982
2018-07-07 EXTERIOR LIGHTING
ODI Number: 11109979
2018-07-17 EXTERIOR LIGHTING
ODI Number: 11112017
2018-06-24 SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11103649
2018-06-26 EXTERIOR LIGHTING
ODI Number: 11104054
2018-01-07 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11061017
2018-01-05 POWER TRAIN
ODI Number: 11060806
2018-01-04 AIR BAGS | VEHICLE SPEED CONTROL
ODI Number: 11058617
2017-12-29 UNKNOWN OR OTHER
ODI Number: 11057494
2017-12-10 SERVICE BRAKES
ODI Number: 11053715
2017-12-20 SERVICE BRAKES
ODI Number: 11055630
2017-12-19 STRUCTURE:BODY
ODI Number: 11055460
2017-12-14 SERVICE BRAKES
ODI Number: 11054841
2017-11-15 SERVICE BRAKES
ODI Number: 11046260
2017-11-10 SERVICE BRAKES
ODI Number: 11045211
2017-11-15 EXTERIOR LIGHTING
ODI Number: 11046417
2017-10-17 AIR BAGS | ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11033965
2018-03-27 VISIBILITY:GLASS, SIDE/REAR
ODI Number: 11030909
2017-09-29 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ODI Number: 11030556
2017-09-16 POWER TRAIN | STEERING | SUSPENSION
ODI Number: 11023733
2017-09-07 EXTERIOR LIGHTING
ODI Number: 11022118
2017-09-07 EXTERIOR LIGHTING
ODI Number: 11022103
2017-09-11 EXTERIOR LIGHTING
ODI Number: 11022671
2017-08-21 SERVICE BRAKES
ODI Number: 11016546
2017-08-21 EXTERIOR LIGHTING
ODI Number: 11018655
2016-08-03 POWER TRAIN
ODI Number: 10892867
2016-07-19 UNKNOWN OR OTHER
ODI Number: 10885776
2016-06-21 VISIBILITY/WIPER
ODI Number: 10875613
2016-06-26 STRUCTURE:BODY
ODI Number: 10876677
2016-06-22 UNKNOWN OR OTHER
ODI Number: 10876009
2016-06-06 POWER TRAIN
ODI Number: 10872682
2016-06-02 POWER TRAIN
ODI Number: 10872216
2016-06-17 VEHICLE SPEED CONTROL
ODI Number: 10874797
2016-05-27 POWER TRAIN
ODI Number: 10871252
2016-05-24 ENGINE | POWER TRAIN
ODI Number: 10870490
2016-05-17 ENGINE | UNKNOWN OR OTHER
ODI Number: 10865536
2016-05-05 POWER TRAIN
ODI Number: 10863499
2016-05-16 POWER TRAIN
ODI Number: 10865243
2016-04-25 VISIBILITY/WIPER
ODI Number: 10861157
2016-04-05 STRUCTURE | VISIBILITY
ODI Number: 10853704
2016-04-15 POWER TRAIN
ODI Number: 10859837
2016-04-02 SERVICE BRAKES
ODI Number: 10853093
2016-03-30 POWER TRAIN
ODI Number: 10852558
2016-03-18 POWER TRAIN
ODI Number: 10850491
2016-03-12 UNKNOWN OR OTHER
ODI Number: 10846246
2016-02-21 UNKNOWN OR OTHER
ODI Number: 10837360
2016-02-23 POWER TRAIN
ODI Number: 10837668
2016-02-16 VISIBILITY/WIPER
ODI Number: 10836324
2016-02-16 VISIBILITY/WIPER
ODI Number: 10836440
2016-02-16 VISIBILITY/WIPER
ODI Number: 10836528
2016-01-28 VISIBILITY/WIPER
ODI Number: 10822778
2016-01-31 POWER TRAIN
ODI Number: 10823343
2016-01-12 VISIBILITY/WIPER
ODI Number: 10819678
2016-01-16 POWER TRAIN
ODI Number: 10820630
2016-01-09 VISIBILITY/WIPER
ODI Number: 10819113
2016-01-08 ELECTRICAL SYSTEM
ODI Number: 10819060
2016-01-07 UNKNOWN OR OTHER
ODI Number: 10818656
2016-01-06 POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 10818461
2015-12-23 ELECTRICAL SYSTEM | SERVICE BRAKES
ODI Number: 10811984
2016-01-02 VISIBILITY/WIPER
ODI Number: 10817420
2015-12-21 POWER TRAIN | SERVICE BRAKES
ODI Number: 10811431
2015-12-19 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10811262
2015-12-10 POWER TRAIN
ODI Number: 10809561
2015-12-07 POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 10808830
2015-11-13 SEATS
ODI Number: 10790295
2015-11-18 POWER TRAIN
ODI Number: 10794779
2015-11-13 POWER TRAIN
ODI Number: 10790088
2015-11-21 ELECTRICAL SYSTEM
ODI Number: 10795205
2015-11-17 VISIBILITY/WIPER
ODI Number: 10794302
2015-11-04 POWER TRAIN
ODI Number: 10788225
2015-10-19 POWER TRAIN
ODI Number: 10783390
2015-10-05 POWER TRAIN
ODI Number: 10779905
2015-09-29 EXTERIOR LIGHTING
ODI Number: 10778543
2015-09-26 POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 10777839
2015-09-16 FUEL/PROPULSION SYSTEM
ODI Number: 10764247
2015-09-14 ELECTRICAL SYSTEM
ODI Number: 10763611
2015-08-31 UNKNOWN OR OTHER
ODI Number: 10760464
2015-08-30 VISIBILITY/WIPER
ODI Number: 10760222
2015-08-28 FUEL/PROPULSION SYSTEM | POWER TRAIN
ODI Number: 10760020
2015-08-12 ELECTRICAL SYSTEM
ODI Number: 10747368
2015-07-29 UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 10744814
2015-06-25 VISIBILITY/WIPER
ODI Number: 10730269
2015-06-17 VISIBILITY:WINDSHIELD
ODI Number: 10725853
2015-06-15 VISIBILITY/WIPER
ODI Number: 10725192
2018-06-27 SERVICE BRAKES
ODI Number: 11104300
2019-12-04 ELECTRICAL SYSTEM
ODI Number: 11286900
2018-03-10 UNKNOWN OR OTHER
ODI Number: 11078500
2020-02-14 EXTERIOR LIGHTING
ODI Number: 11309100
2015-10-12 UNKNOWN OR OTHER
ODI Number: 10781500
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2016 MAZDA CX-5

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

762 Service Alerts for 2016 MAZDA CX-5

Date Description
2022-07-18 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-07-21 350000 EQUIPMENT

Some customers may complain about the MAZDA CONNECT center display screen – Ghost touch – Surface peeling – Spider cracking This may be caused by a faulty center display.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 060000 ENGINE AND ENGINE COOLING

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 110000 ELECTRICAL SYSTEM

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda guidelines for factory scheduled maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-13 110000 ELECTRICAL SYSTEM

Mazda connect shuts down and does not reboot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-13 060000 ENGINE (PWS)

Mazda connect shuts down and does not reboot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 060000 ENGINE AND ENGINE COOLING

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 110000 ELECTRICAL SYSTEM

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-09 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-22 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 100000 POWER TRAIN

ATFFZ required for SKYACTIV drive 6speed automatic transaxle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 350000 EQUIPMENT

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 980000 UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 160000 STRUCTURE

Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 353000 EQUIPMENT:ELECTRICAL

Intermittent no crank/no start

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-06 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Air Bubbles trapped inside windshield

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 121000 EXTERIOR LIGHTING:HEADLIGHTS

White Milky stains on inner surface of headlight lens

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Maintenance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda Technical Service Bulletins March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 162300 STRUCTURE:BODY:DOOR

Stains found on kpaint during PDI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 110000 ELECTRICAL SYSTEM

HandsFree bluetooth module and/or text messaging troubleshooting procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Excessive condensation or water within the headlamp assembly caustion

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-25 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

Special service tool shipment Janaurary 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-14 050000 PARKING BRAKE

Electric parking brake (EPB) warning light on/EPB will not release in cold weather

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-14 140000 AIR BAGS

Electric parking brake (EPB) warning light on/EPB will not release in cold weather

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-14 270000 LANE DEPARTURE

Electric parking brake (EPB) warning light on/EPB will not release in cold weather

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 122000 EXTERIOR LIGHTING:FOG LIGHTS

Condensation/Fog in front and rear combination lights

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 120000 EXTERIOR LIGHTING

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 140000 AIR BAGS

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-24 060000 ENGINE AND ENGINE COOLING

Check Engine Light On with DTC P2096:00 Some vehicles may experience the Check Engine Light On with DTC P2096:00 No other engine air/fuel related DTC are stored. This may be caused by improper PCM control logic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

Check Engine Light On with DTC P2096:00 Some vehicles may experience the Check Engine Light On with DTC P2096:00 No other engine air/fuel related DTC are stored. This may be caused by improper PCM control logic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-24 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-25 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

POOR A/C PERFORMANCE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 100000 POWER TRAIN

MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid (ATF) color is blue. As the vehicle mileage increases, the ATF color changes. The color change does not affect vehicle performance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 356210 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL

ATFFZ required for SKYACTIV drive 6speed automatic transaxle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 140000 AIR BAGS

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 270000 LANE DEPARTURE

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 020000 SUSPENSION

Rattle/Chatter noise from rear differential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 160000 STRUCTURE

Rattle/Chatter noise from rear differential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-04 110000 ELECTRICAL SYSTEM

Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-04 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-23 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-23 980000 UNKNOWN OR OTHER

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-23 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-23 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-05 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-19 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 110000 ELECTRICAL SYSTEM

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 350000 EQUIPMENT

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-29 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 118000 ELECTRICAL SYSTEM:SOFTWARE

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-02 070000 FUEL SYSTEM, GASOLINE

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-02 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-16 350000 EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-13 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 100000 POWER TRAIN

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 110000 ELECTRICAL SYSTEM

Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be updated with the newest repair information as it becomes a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be updated with the newest repair information as it becomes a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-14 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-11 110000 ELECTRICAL SYSTEM

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-11 350000 EQUIPMENT

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-11 118000 ELECTRICAL SYSTEM:SOFTWARE

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-11 280000 BACK OVER PREVENTION

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-19 350000 EQUIPMENT

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-16 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-10 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 350000 EQUIPMENT

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 072120 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 350000 EQUIPMENT

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gas

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 110000 ELECTRICAL SYSTEM

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 350000 EQUIPMENT

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 030000 BRAKES (PWS)

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-03 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-28 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-28 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-01 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-01 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-16 220000 SEATS

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-13 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-17 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-06 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-10 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-10 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-19 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-08 350000 EQUIPMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-01 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-25 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-25 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-15 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-24 140000 AIR BAGS

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 030000 BRAKES (PWS)

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 350000 EQUIPMENT

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-07 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-04 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 120000 EXTERIOR LIGHTING

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 270000 LANE DEPARTURE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-13 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-26 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment ->

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-08 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-12 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 060000 ENGINE AND ENGINE COOLING

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 200000 WHEELS

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-14 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 100000 POWER TRAIN

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 280000 BACK OVER PREVENTION

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-19 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-19 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-19 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-19 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 120000 EXTERIOR LIGHTING

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 140000 AIR BAGS

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 260000 FORWARD COLLISION AVOIDANCE

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 270000 LANE DEPARTURE

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 280000 BACK OVER PREVENTION

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 060000 ENGINE AND ENGINE COOLING

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 200000 WHEELS

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 045200 SERVICE BRAKES, AIR:DISC:PADS

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 054000 PARKING BRAKE:ELECTRICAL

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-15 160000 STRUCTURE

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-15 350000 EQUIPMENT

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 110000 ELECTRICAL SYSTEM

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-16 353000 EQUIPMENT:ELECTRICAL

Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-16 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 350000 EQUIPMENT

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-09-09 110000 ELECTRICAL SYSTEM

WARNING LIGHT ON WITH DTC P1887:11 – 14 AND/OR NOISE FROM COUPLING UNIT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-09-22 060000 ENGINE AND ENGINE COOLING

CHECK ENGINE LIGHT ON WITH DTC P0300-P0304

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 030000 BRAKES (PWS)

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-13 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-13 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-10 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-10 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Excessive condensation or water within the headlamp assembly caustion.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-09 200000 WHEELS

Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 280000 BACK OVER PREVENTION

Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 140000 AIR BAGS

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-18 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-18 140000 AIR BAGS

Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 110000 ELECTRICAL SYSTEM

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 980000 UNKNOWN OR OTHER

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 120000 EXTERIOR LIGHTING

Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gas

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-10 010000 STEERING

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-10 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded, P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 110000 ELECTRICAL SYSTEM

After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 350000 EQUIPMENT

After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-03 060000 ENGINE AND ENGINE COOLING

If the vehicle has a Check Engine Light ON with DTC P2096 stored, update the PCM calibration with IDS version 99.01 or higher.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-01 350000 EQUIPMENT

If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 130000 VISIBILITY

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 350000 EQUIPMENT

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 020000 SUSPENSION

Some customers may complain of the poor appearance of the passenger and/or driver side A-pillar trim. The lower portion of the trim may become distorted (as shown below) due to high temperatures. To eliminate this concern, the shape of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-21 160000 STRUCTURE

Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-05 350000 EQUIPMENT

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-12 030000 SERVICE BRAKES, HYDRAULIC

Noise from rear brakes due to brake drag-TSB removal from MS3 due to being an ineffective repair. (replacement bulletin is shedule for release in Jan, 2017)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-19 110000 ELECTRICAL SYSTEM

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-03 140000 AIR BAGS

TAKATA recalls for Air bag

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-03 101000 POWER TRAIN:CLUTCH ASSEMBLY

Multi-Model – Clutch Slippage or Smell after Clutch Disc Replacement

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-03 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mulri-Model (Equipped with Mazda connect) – DTC U0323/U0423/U3000 Cannot be deleted (Update)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-19 130000 VISIBILITY

Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflect

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-19 140000 AIR BAGS

Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflect

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-19 180000 VEHICLE SPEED CONTROL

Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflect

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-12 110000 ELECTRICAL SYSTEM

M-MDS Data monitor displays incorrect air bag module resistance value.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-12 280000 BACK OVER PREVENTION

M-MDS Data monitor displays incorrect air bag module resistance value.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 020000 SUSPENSION

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 100000 POWER TRAIN

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 160000 STRUCTURE

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 280000 BACK OVER PREVENTION

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-10 280000 BACK OVER PREVENTION

Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-25 070000 FUEL SYSTEM, GASOLINE

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-25 280000 BACK OVER PREVENTION

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 350000 EQUIPMENT

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-03 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-22 130000 VISIBILITY

Windshield washer fluid change – Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-22 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Windshield washer fluid change – Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-02-21 060000 ENGINE (PWS)

Multi-Model – engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-25 353000 EQUIPMENT:ELECTRICAL

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-25 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-18 110000 ELECTRICAL SYSTEM

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-10 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-15 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-15 350000 EQUIPMENT

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 140000 AIR BAGS

SSPA6 – 2016 CX-5 – PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SSPA6 – 2016 CX-5 – PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-10 140000 AIR BAGS

SSPA6 – 2016 CX-5 – PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-17 100000 POWER TRAIN

Some vehicles may exhibit one of the following concerns: ï¿· Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ï¿· Hard to shift into 3rd, 4th, 5th, and/or 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 350000 EQUIPMENT

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 060000 ENGINE (PWS)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-01 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-10 100000 POWER TRAIN

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-11 353000 EQUIPMENT:ELECTRICAL

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-03 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 060000 ENGINE AND ENGINE COOLING

Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-02 140000 AIR BAGS

SSPA6 – 2016 CX-5 – PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-15 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-18 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 110000 ELECTRICAL SYSTEM

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 350000 EQUIPMENT

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 060000 ENGINE (PWS)

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-08 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 100000 POWER TRAIN

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 980000 UNKNOWN OR OTHER

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 060000 ENGINE AND ENGINE COOLING

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-20 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of met

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 060000 ENGINE AND ENGINE COOLING

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 110000 ELECTRICAL SYSTEM

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 160000 STRUCTURE

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-06 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-06 350000 EQUIPMENT

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-06 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 110000 ELECTRICAL SYSTEM

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 350000 EQUIPMENT

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 060000 ENGINE AND ENGINE COOLING

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 110000 ELECTRICAL SYSTEM

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 350000 EQUIPMENT

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-03 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 130000 VISIBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 210000 TRAILER HITCHES

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-11 350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-18 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-26 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 060000 ENGINE AND ENGINE COOLING

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 110000 ELECTRICAL SYSTEM

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 350000 EQUIPMENT

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 131000 VISIBILITY:WINDSHIELD

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 160000 STRUCTURE

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-26 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-26 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-26 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-26 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-06 060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-06 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-05 110000 ELECTRICAL SYSTEM

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-05 350000 EQUIPMENT

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-23 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-23 110000 ELECTRICAL SYSTEM

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-23 350000 EQUIPMENT

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-23 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-10 350000 EQUIPMENT

Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-10 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-30 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-30 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-25 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-25 200000 WHEELS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-25 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-06 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-06 350000 EQUIPMENT

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-06 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-06 100000 POWER TRAIN

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-27 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-27 200000 WHEELS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-23 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-23 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-01 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-01 280000 BACK OVER PREVENTION

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-20 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-02 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-08 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-08 200000 WHEELS

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona