2016 JEEP Cherokee

Water pump issues
Radiador leak

Back window exploded, replaced and within 6 days exploded again.

I want a safe vehicle and this is NOT it with all of these recalls. It has been one after another!!! Aside from the listed recalls. The lights are faulty, sometimes it doesn’t start, sometimes it sounds like the transmission is slipping, the cruise control speeds up.

Transmission randomly goes into Neutral & the car does not move when pressing the gas. The 1st time it happened I was pulling out on an extremely busy highway & making a right to merge into traffic. My car froze in the lane & 3 cars nearly hit me at high speeds swerving around me. I brought it to the Jeep dealership as it is under warranty & after a few hours, they called & said it was ready & it was just a \"Software Update\". Weeks later the same thing happened only this time while making a left to merge into traffic. I was in the median waiting for traffic to clear & when it did, I went – again it was like it was stuck in Neutral & this time I was almost hit by a semi-truck who nearly jack-knifed trying not to hit me. Back to the dealership I went expressing my terror & the fact there is no way I feel safe in this car until it\'s fixed. I\'m suppose to put my 15 year-old Son behind the wheel of it when he gets his permit in a few weeks?? Today is Thursday & my car has been at the dealership since 7:30am last Friday. I have to pick it up tomorrow after work. They called to tell me they \"Cannot duplicate the problem\" & recommended I \"drive with their technician to see if it can be duplicated with him in the car…\" Seriously!? Considering this is a random/intermittent issue, & does not come with warning, the duplication effort is not likely. I relayed the research I had done since online & recommended looking at the 9-speed transmission issues that have caused problems with the same car. Explaining they describe the SAME problem I am experiencing. I was told they \"Cannot use information found on Google\" & \"They\'ve checked all Software Updates, Recalls, & TSR\'s…\" but \"They\'re all based on the date it was built & nothing\'s come up\". I am literally terrified to drive. I know there\'s a Lemon Law here, but I\'m afraid the next time it happens I may not be as lucky. Help!!??

I purchased this vehicle in September 2016 and it was seen in the service department in October 2016 for a loud click from the brake (I was told this is normal even though it just started) and the vehicle shutting off during idle twice. An update to the computer was completed but the issue continued. November 2016, I brought the vehicle in because the back seat would move back and forth if someone was not sitting in it (they had to replace the whole back seat) but as I was driving into the service doors the vehicle skipped and tried to die with lights flashing on the dash. Service could not duplicate the engine concern. December 2016, brought in because the vehicle kept skipping when trying to take off from a stop. On two occasions it completely stalled but service was unable to duplicate. The vehicle also had issues with shifting too early at times and then shifting was delayed other times. Once again issues could not be duplicated. Later in December I brought it back again and was told there was possibly a fix. January 2017 the vehicle was brought back again due to stalling and the multi air actuator was replaced. The issue continued as the service manager searched for an answer until I had enough in October 2017 when it came to a stop for no reason and the vehicle would make a terrible noise in reverse at times. Service along with FCA attempted to fix it but could not duplicate the issue. When I got the vehicle back it continues to skip in idle, makes a lawn mower sound in idle and when shutting off makes a whining noise. I have stopped driving the vehicle and am trying to get FCA to do the right thing via Georgias lemon law. I have done my due diligence following FCAS required steps and they said they cannot duplicate my issue so my case was closed and marked fixed. They did want to offer me a one time good faith payment for my time which would void any buyback etc in the amount less than a months payment. I have asked to talk to supervisors etc. but am told that is not their protocol and hung up on several times.
I sent a request for a buy back under Georgias Lemon Law certified mail receiving a response via first class mail denying that my vehicle fits the Lemon Law regardless of it being out of
service more than 30 days. Since this letter the vehicle has died 3 times while in motion and continues to skip along with a decrease in rpms while idling (observed by dealership service). I also had smoke and a strong odor coming from the left front side of the vehicle with no reason as to why. This car is dangerous, and I cannot believe there has not been a total recall since it is shutting off while driving for so many people. I do not care to risk my familys life or the life of others on the road. So, at this point my car sits at the dealership on day 37 with no idea what is going on with it while I pay $500.00 a month. I will never buy another FCA product AGAIN!

Transmission slamming into gear. Also the AC makes a clicking noise when you turn it on.

On 11/25/17 we were driving hwy speed in my 2016 Jeep Cherokee when suddenly the transmission service message came on followed by the engine light. Shortly after the vehicle began to slow down and got stuck in gear. When a traffic light we were at changed the jeep was very slow to take off and come to find out it had gone in to limp mode. When we arrived at our destination, the jeep was put in park and turned off then my husband restarted it which seemed to reset it although the check engine light remained on. On our way home a few hours later once again the transmission service message came on and vehicle went into limp mode. I immediately called the dealership I got the jeep at and a service advisor acted like he never heard of this issue and tried to say it sounded like a battery issue until I mentioned the recalls in regard to this exact same problem in the earlier models that I found online when trying to figure out what was going on. He immediately got quiet and let me know they had no appointments for transmissions issues for at least 2 weeks…

The engine light eventually went off so my husband decided to test drive it on our local parkway two days later and once again the same issue happened. Luckily we live in a place that has two dealerships for FCA/Jeep and he was able to get it in the next day(11/28/17). They treated him really well and they ran a diagnostic test which gave the code P0887- TCM power relay control circuit high. Technician said the latest software update would need to be done which they did. As of right now it has not had the same thing happen but it is only one day later and given the complaints I have seen online many times that does not resolve the issue and Jeep still continues to have these problems with the 9 speed transmissions so I will see what happens.

I did report the issue with FCA and filed a complaint with the NHTSA. I think it is very dangerous that this continues to go on and any kind of notice your vehicle may need a software update is when your vehicle has to go into limp mode. I\'m very surprised nobody has been killed or severely injured considering many times this is happening is at hwy speed. Unfortunately I\'m really nervous to drive my Jeep especially with my toddler in the car which is a shame because overall I love the car and I bought it specifically for when my baby was born. Luckily I live in a state that has really good lemon laws if this issue continues to happen.

Same problem as many others it seems, but add me to the list. Lost all power to the transmission while in moderate traffic and pulling a small boat. I was lucky to coast to a suitable place to pull off on a quite narrow shoulder. No accident, but there sure could have been if the traffic behind me wasn\'t paying close attention. Also lucky to be going only 55 at the time, it was a 2 lane State Highway. From the info I\'m finding from various websites, it appears not to be a rarity. Jeep is at the dealer right now & they are – \"unaware\" that this is something other than extremely rare. The evidence seems to point to the 9-speed transmission …. to me anyway, although I\'m not a detective :-)

Start stop does not work it says battery charging taking it to dealer several times they cannot diagnose the problem

Transmission stuck in gear 8. Don\\\'t have my vin number cause it\\\'s at jeep dealership. Has 10,000 miles on it

brand new car was returned to dealer after transmission was stuck in 4th gear. dealer is aware of the issue and ordered a replacement valve body (was told this is the last step before a new transmission is ordered) 2 weeks later when part arrived (back ordered) i received a phone call that on the test drive the transmission failed in an intersection and had to be towed back to dealer. A new transmission is on order and i was told to expect my car back in about 2 weeks. after many phone calls to FCA i finally was able to get a rental car while the Jeep is being repaired.
While the issues are being addressed after much complaining i feel as if im just being passed along until the warranty is up. Jeep is already sending me advertisements to \"extend my protection\"

Vehicle stalls out in the middle of driving, completely losing ALL power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. Dash displays Shift to P then desired gear. In order to get the vehicle wrking correctly again, I must shift to P and then turn the vehicle off and back on (when turning the vehicle back on, it hesitates to start). Can\'t turn on hazards so no one knows why I am stopped in the middle of traffic. Have been to the dealer two times now, going on three. Being told software. Regardless of that, it\'s very dangerous and hazardous. All it will take is someone not paying attention for myself and my family to be seriously hurt or god-forbid worse.

The transmission does not shift properly. I have taken it into the shop at least 4 times to get this problem fixed. They keep telling me its a software updates, but the rough shift or non-shifting starts again in about 3-4 day after I get my vehicle back. It shifts fine until 4 gear and then it does not shift anymore and grinds the gears.

Since purchasing our Jeep Cherokee new in March 2016, we have had nothing but issues with the transmission. Our first visit back to the dealership to the service department to have the rough, jerky transmission checked out occurred on April 5, 2016, then again on several other occasions. The issue we experience is when shifting from reverse to drive or vice versa. At the point in which you shift from one to the other, the vehicle has a rough transition out of the previous gear and into the next. This has gone on since April 2016. Most recently in January, besides the transmission issues which we have somewhat grown used to, my parking brake came on while my vehicle was in drive. Fortunately, I had just pushed the gas to accelerate the vehicle when the brake came on. In addition to the transmission issue and the parking brake coming on while in drive, I also frequently experience a delayed start while starting my vehicle.

During our January 2017 visit to the dealership, and after several \"we cannot detect an issue with your Jeep: responses or \"we did a flash update\" which never result in any changes, I requested that they have a specialist from Mopar/Jeep come in to review my issues and try to find a solution.

Well, this finally happened this week (February 2017). However, the results were not satisfying or reassuring. I was advised that the transmission is working as designed – the rough transition between gears will remain as it is due in part to the way the transmission was designed.

In regard to other issues:
1. Parking Brake Coming On While Driving – replaced parking brake module
2. Check engine light – went off once the parking brake module was replaced
3. Delayed Start – No repairs performed or were available

I have been highly dissatisfied with the quality of the Jeep Cherokee Latitude that we purchased. I feel like Jeep failed on ensuring that the transmission is functioning properly and that the vehicle is 100% safe.

Transmission- extremely rough gear switches, jerks to shift into first and down shifts are extremely rough as well.

On the day after Thanksgiving (black Friday) 11.25.2016 my two month old 2016 Jeep Cherokee Latitude caught fire while I was driving it. It caught fire under the hood, near the engine and oil pan. I was able to extinguish the flames with some by-standers that came to my aid. The fire dept. fully extinguished it once they were on the scene. There was a police report and Geico, my insurance provider has deemed i, I was told, to stem from a manufacturer\'s issue. It was a leased automoblie and Darcars Jeep in Rockville, MD, my dealership is refusing to let me out of the lease. I would appreciate any help as not only was this very scary to experience, but I am at a loss of what to do next. I have evidence of another jeep catching fire the same way in the area a few weeks ago. Please help me.

There is bad jumping/lurching/banging when accelerating from a stop. The transmission shifts rough in the lower 3 gears.

AUTOMATIC TRANMISSION IS DOESN\'T SEEM AS SMOOTH AS WHEN I FIRST BOUGHT THE VEHICLE, DRIVING WITH MORE WHIPLASH FROM SHIFTING GEARS. VEHICLE ACCELERATES SLOWLY, BUT GEARS JUMP SHIFT PRETTY QUICKLY PERHAPS TOO SOON BEFORE REACHING PROPER SPEED (MPH). ACCELERATING OVERALL JUST DOESN\'T FEEL OR SOUND RIGHT WHEN STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATING.

the transmition is is aweful and shifts rough and skips stick it gives me whiplash, the car lurched foward etc… not fixable

My jeep bucked really hard while pulling into traffic and would not go passed 1st gear

I went to pass a car on a two lane road. When I pressed on the gas peddle the engine revved up but did not speed up.
The engine light came on and a message came on saying \" SERVICE TRANSMISSION\". I was able to get home ( about 45 miles ) but the transmission never shifted out of 4th gear. When I got home I tried to go up my driveway again (about 100 yards) and the Jeep would hardly move. I put it in reverse and it worked fine. I tried this 3 times and each time, in drive, it would hardly move! I had it towed to a dealer a week ago and have not heard a thing from them!

Trans service shift light. i have a 2016 jeep cherokee trail hawk. today (5/12/2021) is the third time i've brought my jeep in for this problem. first was on 04/17/2019 @ 17,330 miles. second was on 02/04/2020 @ 21,917 miles. the third was today 05/12/2021 @29,046 miles. every time they have to change the bezel and the harness for the transmission shifter. i know this is an issue from researching this problem with other jeep cherokee owners. jeep needs to fix this problem or pay me every time i have to take off of work to bring my vehicle into the shop.

The service shifter light keeps coming on in my car and the car is shifting gears without moving the shifter. i have taken it to the dealer three times and they keep telling me there is nothing wrong with the car. the light comes on while driving and the car slows down. the car is becoming dangerous to drive. i need help because i drive this vehicle for work and cannot afford to just park it and make payments on it.

I started hearing a grinding/screeching sound occasionally that sounded like it was coming from the front drivers side wheel. it was not constant and was not necessarily while doing any particular thing except driving. sometimes occurred while turning but sometimes occurred while being on on straight away. took it into dealership and they looked it over and let me know that it was the ptu that was leaking fluid and shards of metal. then i read online about recall: for 2014-2017 jeep cherokees where the ptu has not been previously replaced, the auto maker’s recall number is w47 and the national highway traffic safety administration (nhtsa)’s recall campaign number is 20v343. and unsure why my vin # would not be included in this recall.

Service shifter light came on and all the lights on the shifter lit up red

I sat in my driver seat and the latch completely broke so now my seat does not stay latched and it jumps up every time i hit a bump on the road. it has caused me to swerve into different lanes by accident and could ultimately cause serious injury if i get into an accident. the vehicle was stationery when it broke.

I brought jeep to dealership and was told that power transfer unit has gone bad and needs to be replaced. other 2104-2017 jeep cherokees have had a recall on this unit but my vin does not show a recall in place. did they put in a different ptu in my car than the other 67,248 jeeps? car shifts i to 2wd or 4wd drive by itself

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving 15 mph, the vehicle jerked with the accelerator pedal depressed. the contact stated that the stop/start system warning light was illuminated. the vehicle was taken to blake fulenwider chrysler dodge jeep of clyde (110 n s access rd, clyde, tx 79510, (325) 893-1416) to be diagnosed. the contact was informed that the battery sensor, under hood switch, and an unknown electrical part needed to be replaced. the vehicle was repaired however, the failure persisted. the manufacturer was not informed of the failure. the failure mileage was approximately 55,266.

I bought my 2016 jeep cherokee brand new in february 2016. the wipers quit working during a heavy rain storm in myrtle beach. you turn the switch and they wouldn’t turn on. the next day, they worked. once again i needed them in another rain storm, and they didn’t work. i live on the coast of nc and it rains often. took to dealership, couldn’t find a problem. took again a week later, they replaced the bcm which was over $500. 6-8 months later the problem started again. same thing happened during a rain storm. dealership replaced bcm once again. then less than a year later, happens again. took to dealership again and they said a wire had shorted out on bcm. a wire was replaced. once again 8 months or so later, happens again in july 2020, replaced yet another bcm. now in april of 2021, today, it’s happening again and i’m driving from florida back to nc on highway 95. going through a rain storm and wipers not working. this has been very dangerous and very frustrating. if i make it, i’ll be taking it again to dealership on monday. i have all documentation every time this has happened, and video proof. if i could get rid of this car i would but i can’t. submitted a picture of driving in rain on 95 and wiper switch is set to high.

Start pushing on gas pedal, car will hesitate before moving, then quickly jumps into gear, jerking as it shifts into each gear.

I've read much on this issue and it seems that there needs to be some sort of recall to fix this issue. my 2016 jeep with less than 20k miles on it is getting a "service shifter" warning message. when this light turns on, all the shifter lights come on as well. when i turn off the car and turn it back on it clears the fault only to see the error message pop up again within 5 or so minutes of driving. this also makes it where i cannot manually up or down shift. no issues turning or stationary, seems to be no difference in the city or highway.

Tl the contact owns a 2016 jeep cherokee. the contact stated while driving 15 mph, the vehicle jerked with the accelerator pedal depressed. the contact stated that the stop/start system warning light was illuminated. the vehicle was taken to blake fulenwider chrysler dodge jeep of clyde (110 n s access rd, clyde, tx 79510, (325) 893-1416) to be diagnosed. the contact was informed that the battery sensor, under hood switch, and an unknown electrical part needed to be replaced. the vehicle was repaired however, the failure persisted. the manufacturer was not informed of the failure. the failure mileage was approximately 55,266.

Only 60k on my jeep cherokee and shifter light comes on. this remained on the 21 miles to my job.

We own a 2016 jeep cherokee. last night my wife was stranded with a flat along a busy highway. she attempted to change the tire but could not get the lug nuts off. i drove to the site and yes every lug nut on this vehicle are swelled and will not budge even with impact wrench. the issue i have is this is a known problem and people are talking about it all over the internet. yet jeep refuses to admit the issue or even warn it's customers to check this in case you get a flat. my wife is now scared to drive this vehicle anywhere. i get my oil changed at a jeep dealership. you think they could warn their customers about this issue? you think they would check for this issue when we bring the vehicle in for service at an authorized jeep dealership? why did i have to learn of this issue after the fact. why did i have to learn of this issue on the internet?

Service shifter message keeps appearing, and solid red lights stay on the shifter display prnd when i turn the car off it disappears but returns in less than 2 miles down the road. the shifting is rough and jumpy. had car less than 1 week.

The shifter light came on on 04/01/2021. it remained on the entire trip home from my school of employment. i noted this is a popular problem with this model. previously, i had very scary problems with acceleration several times and this is documented in an ongoing suit that has not been resolved.

My jeep was looked at under the w20 recall, it fixed the check engine light, but later came back up. i'm not sure if the recall was part of the check engine light, but i've tried to reset it, and that is not working. i don't feel the check engine light was fixed. is there anything you can do? should i bring my jeep to a jeep dealer??

While driving, service shifter light came on dash display and all gear lights lit up red. *tr

2016 jeep cherokee sport with only 11850 miles began jerking and stalling while driving slowly... finally it stalled completely and the low oil indicator showed. i then discovered the 2.4l tigershark engine was down over 2 qts. there was no prior low oil indication. i immediately changed the oil and filter for the third time since 2016 when new. the vehicle stopped on a county road.

Transmission jerks. parking brake comes on automatically

I had my car towed on the morning of feb. 20th from my home to the mall of ga chrysler, dodge and jeep in buford, georgia. the service department said that it was the braking system and it would cost about $860.00 to fix. part wouldn't be in until march 3rd. ok, then get a call saying that oil got in the booster pump and they had to replace the vacuum pump also and this is going to cost an additional $1,200.00. told them to go ahead with repairs. they would only credit me for 2 days of a rental car and i had to pay $350.00 out of pocket to have transportation while my car is in their service dept where i purchased this car brand new off their lot. got car back march 5th 2021. on march 7th the check engine light came on and the brakes made a loud popping sound, steering is very tight and not comfortable driving. do not feel safe in this vehicle at all. i called mon. morn and no call back yet.

I was driving my 2016 jeep cherokee sport and when i got to my friends gated entrance. i put the car in park so i could enter the gate code on to the key pad. when i went to put the car back into drive- the emergency brake went on by itself and would not release. the car would not go in to any gear so i couldn't put it in neutral to push it out of the way for residents trying to enter. i had to call for a tow truck and wait an hour directing traffic... had it towed to my neighborhood because dealership was closed. next morning had it towed to chrysler, dodge, jeep in buford, ga.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving for approximately 5 miles between 35-40 mph, the vehicle loss motive power and stalled. the vehicle made an audible dinging sound with a message displayed to turn-off the vehicle. the battery warning light was illuminated. the contact stated that after approximately 20-30 minutes the vehicle restarted. the vehicle was taken to an independent mechanic to be diagnosed. the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 100,000.

My 2016 jeep cherokee limited has a parking brake issue. my parking brake will not disengage, the car will not move forward or back, the light remains lit up on the dashboard. my jeep is inoperable due to this issue. i was stopped at a light in traffic and my car refused to move at all. it finally moved out of park in 30 minutes. the next day my car did the same thing again while i was trying to back out of a parking space at the store. it had to be towed to a jeep dealership. these two incidents caused me to be stuck dangerously in traffic at a street light, and then again at the grocery store in the parking lot. as of now i am without my car, being told water got in the electronic parking brake module. i am told it also requires a electronic park brake switch now too. my car has42504 actual miles on it currently. i bout it with 42098 miles on it on june 25th 2020.

My jeep shuts off when in motion. last november i was on a highway with my toddler in the backseat when it suddenly shut off. i took it to the dealer and they said it needed an "update" on the transmission. now it is a few months later and again today it suddenly turned off when i was about to get on the highway. i called the dealer and they said there is a recall on the pcm that maybe could be causing it to shut off. they cannot even give you a quick appointment and expect me to drive the car as it is, completely unsafe and almost causing full collision on two occasions. how can nobody care that this is completely unsafe and could cause death in a collision when the vehicle is in motion? they just keep saying they understand but that it just needs an update and for me to just wait a week or more until their next appointment. they say i should have been notified by mail of any recall or update but i have never received any notice of anything.

Purchased 75,000 mile warranty with tob. around 30,000 motor replaced. oil consumption. nc. had it at midas at 67,584 miles because of unusual noises in the front end. was determined to be the drivetrain. advised me to check with tom o'brien chrysler, dodge, jeep ram in greenwood indiana that it might be under warranty. had it there twice, midas greenwood twice and fletcher chrysler, dodge, jeep ram in franklin indiana twice. each made repairs to it costing me $595 total in out-of-pocket deductibles. billing to warranty company: midas $1933.57, fletcher $618 and tob $2267 which is "the mechanic" (mechanical repair service contract) tel # 800-621-2130. contract # gw227456. the vehicle had these issues of unusual noises on rough pavement, wandering when taking off from stop going thru shifting gears moving from right to left then back to straight then going back to the right every time on shifting. at 75,000 miles the warranty ran out and up to that time "none" of the companies figured it out nor fixed it. we were told that the lemon law didn't apply. so now at 80194 miles it's so bad that it's untrustworthy and it's getting worse by the day. i can't find anybody to fix it especially now that the warranty is out and the only place that we can trade it is back at tob which we will never buy another product from them. i have all the receipts for all repairs made that did not fix it. so we are stuck. can't fix it nor trade and get a good price for it.

Within 7 months of buying this car from a dealership, the 4wd says unavailable, the wiper sprayer broke while i was driving and i had to pull over because i couldn't spray my window on a snow-melting, messy day. then the driver's side wiper broke while driving in torrent rains where i almost got run over by a semi-truck on the highway for having to pull over. the mud flaps continue to rip causing mud and ice to build up behind the tires. in 15-below weather, i went to start my car to go to work and when i turned the heat higher than 4 (out of 7), it made a loud, vibrating sound until i turned it back down, so i was very cold all the way to work. the next day it worked fine. the day after that, i went out to start my car again to go to work, it was 15-below still, and i had no heater blower at all. i had no heat. i could not drive due to that, had to have my car towed to a shop, and ended up calling in sick at work, which jeopardized my brand new employee status.

Service shifter warning keeps popping up. once i turn the car off it goes away for a few thousand miles then pops back up. dealership says they are unsure why this would come on. it has happened multiple times over the past 4 years of us getting it brand new. today was the most recent & when i decided to google it & seen where you can put in into this site.

Car shut off without any warning while pulling into parking lot and making right turn.

I was home from a short trip to the store when the "service shifter" warning appeared on the dash. when i arrived home the vehicle would not shift into park and shifter will not go past neutral. key will not release and is stuck in the on position with no way to remove or turn off ignition. vehicle is immovable and is a roll off hazard due to being unable to place transmission in park.

Tl* the contact owned 2016 jeep cherokee. the contact stated while driving 35 mph and approaching a stop light, the brake pedal was depressed however it failed to stop the vehicle as she rear ended two vehicles. the front driver’s side steering wheel and knee air bags deployed as a well as the front passenger side air bag. no warning lights were illuminated. the contact sustained injuries to her legs and chest, she also had whiplash and a very bad migraine. the contact stated the occupant in the other vehicle had sustained whiplash. emergency officials were alerted. the contact stated she refused to go to the emergency room due to covid-19. a police report was filed. the vehicle was towed to an unidentified salvage yard where it was deemed a total loss. the local dealer (mak haik ford 10333 katy fwy, houston, tx 77024) was notified. the manufacturer was notified of the failure. the vehicle failure mileage was approximately 80,000. the vin was not available.*dt

Vehicle was driving on the high way, 70mph, for 20 mins, exited the highway to 40 mph and engine began making a rattling sound, shaking, backfiring, and acceleration became difficult, loss of horse power. drove to nearest parking lot. continues to misfire while in neutral and at idle. turned off the engine for 5 mins. restarted the car and the engine light came on. car continued to make noises, back fire and idle poorly. towed to a shop. codes were identified in cylinder #3 spark plugs were checked to be fine, coils were checked to be fine, and cylinder #3 continued to so error codes. car was left to have fuel pump injector checked. the fuel injector was not affected. cylinder #3 was found to have no pressure and not operating. the vehicle has been "burning" oil, and needed to have oil checked on a weekly basis, oil changed on a by monthly schedule and if it was ever close to measuring low on the dipstick the automatic engine shutdown would disable the vehicle while it was in motion. the car is undriveable and now the fear is that the "burning" of the oil has damaged the engine cylinder beyond repair. we've been advised to replace the engine for a cost of $12,500 at only 35,000 miles.

In motion on a city street going 35 mph the engine shuts off; steering and braking become disabled and car costs into traffic. no warning lights or dash board symbols turned ever on. vehicle has to be towed to a shop to have the oil changed/replaced after only 200 miles since last oil change. engine burns oil (not leaking) at a high rate. oil needs to be checked weekly and replaced on a 2-3 month schedule. only 35,000 miles on the car.

My four wheel drive went out in vehicle during winter which make it undrivale in wisconsin winters. in addition, when i have the cruise control on, the vehicle powers up when going down hill. this happens consistently until i take off the cruise control

Car shuts off mid-drive / mid-turn while in motion without warning. no lights are illuminated in the dash cluster after or during. no explanation why.

Lane departure warning capability is not functioning properly. it goes off while in operation if the vehicle turns a corner and often when changing lanes. car alarm goes off unexpectedly and without cause. has been returned to the dealership repeatedly only to be told they are working on a software update. no estimate of time can be given but advised this is a problem with the renegade.

I had a warning on my car saying that my 4whell drive was not working and that i needed to call for service . now my car is in repair and they ordered an actuator for the transfer case. vehicle was driving fine all the time with only that warning so i took it i

While driving i lost acceleration capability. kept happening on my way home but when i had to go across a bridge, i was slipping backwards with no acceleration and had to "floor it" to get close to 30-40 mph. very scary!! continue to happen on my way home and every light i stopped at or even if i slowed down i had no acceleration until i shifted into park and then tried to accelerate. could not even get it over a small 1-2 foot driveway incline!! will take down to dealership tomorrow to see what is going on with this used vehicle i purchased less than 3 weeks ago (10/29) with less than 6,500 mi driven on it!!

The uconnect unit quit working therefore no way to adjust radio, heat, use, bluetooth, backup camera stays on when driving frontwards down road, etc. cannot use regular knobs to adjust. have now been waiting almost 2 weeks for a new radio to see if that fixes the problem. also thumping noise in the right front in when making a turn & going over a bump at same time. buying a brand new vehicle you should not have to worry about problems like this after owning it for less than 6 months. *tr

The first time i drove my 2016 jeep cherokee at night i could not see as well as with my other cars ,i thought something was wrong wiyh my headlights so i started looking on line and found lots of other people with the same problem.i talked to the service dept.and they told me there isnt any recalls on this problem.i think jeep should do something about this before somthing serious happens.

The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.

Perdida de potencia, salta los cambios y pierde aceleraciÓn. en la pantalla se reporta revisiÓn de trasmisiÓn. este problema lo reportan muchos usuarios en internet. tiene 400 km y 2 semanas de uso. quedÓ bloqueada y todos los testigos prendidos. el carro iba en una autopista y perdiÓ toda la aceleraciÓn y se parÓ, con el peligro de causar una colisiÓn. salta de un cambio a otro y no acelera mas, para salir de "p" suena durÍsimo y en "d" no se mueve sola.

On oct. 21, 2016, while backing out of a parking space, another vehicle that had been parked behind me also backed up. our two vehicles collided - bumper-to-bumper, at a slow speed (probably 2-3 mph). very minor damage resulted - the reflector on my rear bumper was broken. i am surprised that my safety warning system did not activate to alert me to the impending collision. this system very reliably activates if i'm backing up and cross traffic is near, or if i'm approaching another vehicle while parallel parking. i'm wondering if this system has a "blind spot" that prevented it from working in the case of yesterday's collision.

The headlights on this car are extremely dim and make driving at night, in the rain or snow very hazardous. i took the car to my dealership and they agree they are dim but said that they are in working order. they get this complaint frequently. so no fix or upgrade available. no my eyes are not the problem. chrysler made standard very bright lights on all of the 2017 models. not a coincidence. this is a dangerous situation. i drive on dark back roads in the hills frequently. it isn't just a nuisance but a truly dangerous situation. chrysler needs to address this immediately.

Tl* the contact owns a 2016 jeep cherokee. while driving 5 mph, the vehicle accelerated rapidly on its own and crashed into a garage. the air bags did not deploy. a police report was not filed and there were no injuries. the vehicle was towed to a body shop. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was 1,000.

The service light came on to service the transmission as i was driving. i immediately checked the transmission temperature gauge and it read 154 degrees the car then suddenly shutdown. i had to coast to the side. it acted as though it had shifted into neutral but it still showed in drive. it was very scary and very dangerous. *tr

Automatic tranmission is doesn't seem as smooth as when i first bought the vehicle, driving with more whiplash from shifting gears. vehicle accelerates slowly, but gears jump shift pretty quickly perhaps too soon before reaching proper speed (mph). accelerating overall just doesn't feel or sound right when stopped at a traffic light and then accelerating.

While driving the vehicle at about 30 miles an hour on a city street, i start slowing down at a stop sign and at about 10 miles an hour the power in my car turns completely off engine turns off, lights turn off, inside lights turn off, i let the car roll to the side of the road put the car on park then turn the ignition to see if they'll turn on. the car does turn back on so i continue on my way. this has happened twice in the last 3 weeks every time it has happened the car has always been in motion the lights flicker and then it shuts off.

1) car stalls at random without warning and no apparent cause. i've had the car stall at low speeds after turning (able to restart) but most significantly an incident occurring 7/9/2017 when i lost all acceleration on the interstate at 65mph while towing a 3500lb trailer. the tachometer and speedodometer dropped immediately to zero. total shutdown. concurrently all the electronics shutdown, including power brakes. thankfully i was on a flat stretch of road and was able to drift into the breakdown lane. the car would not restart; no electrical components with the exception of the hazard lights and emergency brake were functioning. car had to be towed. 3) cruise control fails to maintain car speed on moderate downgrades...rpm's will shoot to 5000, then car will "take off" increasing speed by as much as 15 mph more than control is set for. my complaints have been verified/replicated by a jeep chrysler service center but they have stated they can't fix the car because they do not know what is causing the issue.

Tl* the contact owns a 2016 jeep cherokee. while backing out of a parking space, the parking brake engaged on its own and the parking brake indicator illuminated. the contact stated that the failure occurred seven other times. the vehicle was taken to the dealer (mark thomas motors jeep/toyota in albany, oregon) a total of three times. the failure could not be replicated. the manufacturer was not notified of the failure. the vehicle was not repaired. the vin was invalid. the approximate failure mileage was 6,000. ...updated 10/23/17 *bf the consumer stated the vehicle was traded in.*js

Driving 65-75 mph on highway in high traffic, service transmission message came on engine light came on and we had absolutely no acceleration no use of speedometer, cruse, couldn't check gauges. were able to pull off the highway. let vehicle sit and restart. engine light still on called the jeep 800 number i had in the vehicle and was disconnected twice with no return call. this vehicle has under 15,000 miles on it. now less than a week later the same thing happened. this time i took it to an auto parts store to have them check the code. which came up as: p0887 tcm power relay control circuit high definition for code: indicates that the tcm power relay control electrical circuit signal had high voltage for predetermined period of time.

2016 jeep with "active drive ii" while flat towing my vehicle behind my motor home according to book procedures, we encountered an incident where the front of the vehicle started rocking, shaking, moving right/left up and down. we were on a main highway(concrete improved). i initially had no idea what had happen. we had been on the road for a couple hours. once off road, i could find nothing wrong. tires, tow bar, suspension all seemed as it should be. we moved the motorhome was vehicle (our tow) slowly to a more safe area. still found nothing. once home +- 150 miles more with no further incident. i have made notice of this to both jeep wave and chrysler customer service. i have gotten received mixed information as feed back. i've got great concern if this could happen again.

Trunk door automatically closed after being opened to place item in trunk and failed to reverse itself after closing on wife's head. caused laceration to forehead after trunk door hit her head and continued to crush into her. had to rush to emergency room due to size of cut and bleeding. the vehicle was parked during the incident.

Car got stuck in gear 8 on highway. has 10,000 miles on it

Beginning about two month ago, i have been going back to the dealer for drive train related issues. the initial issue was a failed rear hub at around 25,000 miles which was found during an oil change. next, the main drive shaft (propeller shaft) began making grinding noises as well as a wobble/thumping sound at highway speeds. the grinding sound was resolved but the wobble/thumping continued. the followup for that sound found failed half-shafts (both sides), failed rear differential, and failed transfer case/module. the car was returned to me without all repairs being completed due to lack of parts and "warranty not authorizing additional days of rental" the car then began to give failed parking brake service codes and check air bag system codes which supposedly are related now to a failed on board control module. when the most recent codes (today) were given the car would not shift into gear initially.

Tl* the contact owns a 2016 jeep cherokee. while driving approximately 20 mph, the vehicle's speed suddenly increased to approximately 30 mph. the driver crashed into a traffic cone. a police report was not filed and there were no injuries. the contact also indicated that the rear windshield wiper suddenly stopped operating. on some occasions, after removing the ignition key from the ignition switch a message indicating "key inserted" would display. the vehicle was taken to huntington jeep in huntington, new york, but the failures could not be duplicated. the manufacturer was notified of the failures. the vin was invalid. the failure mileage was 10,200.

Purchased my 2015 jeep cherokee in september 2015 brand new with 19 miles. the car started off running great i loved it. by april 2016, i noticed the car began to drive differently and at first i didn't think much of it but it got worse and worse. by october my car was jerking so bad, stalling sometimes and accelerating sometimes on it's on.i took it into the dealership and they replaced the transmission with only 11000 miles on the vehicle. my car drove like it once used to until about the end of january 2017. the car began to accelerate on its own once again jumping from 1gear to 3 gear and back. in february on my way to work my shifter locked on me and went completely out causing me to come to a complete stop. thank god it was 4am and no cars were out because i would have definitely been in a car accident. i took the car to the dealership and expressed my troubles with the car and they changed the shifter and did some update on the car saying that that's why my car was driving the way it was. the very next friday after getting my car back from them, i almost hit the back of a car coming down street with a slight incline and the vehicle sped up on it own without me pressing the gas from 25mph to 45mph jumping from 2 to 4 gear. the car jerked so hard felt like i had been hit by another car. i called jeep and told them i was bringing the car back it was not fixed and i almost had an accident. when they got the vehicle, they claimed when they drove the vehicle it performed how it was supposed.i have been having nothing but trouble with this car since they replaced the transmission. i called chrystler myself to express my issues with my car and they pretended to car at first and barely got in touch with me towards the end of it. finally, i found a lemon law attorney and i am currently fighting them to buy this vehicle back. i do not feel safe in this car.

I bought my jeep brand new zero miles, currently its at 28k. i began to hear a flapping noise when shes on idle and the auto shut off isnt on and when i start to drive the noise goes away. later i noticed that on start point the accelerator either gets stuck or it makes the starting jolt as if i gassed in the pedal all the way. when im on the freeway and i let go of the gas pedal the speed wont decrease i'd have to use the brake pedal, obviously the speed wont decrease if im going downhill, this is when im on a flat wayward. these symptoms with the exclusion of the flapping noise on idle, happen only occasionally. my jeep is only one year old i maintain it very regularly rotate tires, fluids, the works. i took her to the dealership and im hoping a good diagnostic and a good fix, because since it happens on occasions i don't want to bring my jeep back and continue the same issue, it could be a safety hazard, shes our only family car and if something goes bypassed, unfortunate events may take place, (god forbid,) and this issue can be spotted right away, i will have peace of in mind.

Crash test

Salvage

On march 3/9/2017 i purchased a 2016, jeep cherokee limited 4x4, 2.4l with 20,111. at the time of the purchase, i received a 109-point vehicle inspection report, and i personally checked the fluid levels. on may 27, 2017, the oil light flashed when turning into the home depot. i immediately, parked and turned off the car. after inspection, i checked the oil, and there was no evidence of oil on the dip stick. the jeep’s mileage was 24,211 miles, which is only 4,100 miles since purchasing the vehicle. having learned that no oil was registering on the dip stick, i opened up the hood and looked for signs of an oil leak? no oil leak was visible from the engine compartment and no oil leakage was found under the jeep. i then drove to the nearest retailer and purchased 5 qt container of 0w-20, full synthetic motor oil. after returning to the jeep, i started adding oil, one quart at a time, and checking the level of the oil between adding intervals. after adding one quart, i could just see evidence of oil on the dip stick. it took 3.5 quarts before the dip stick registered full. at that point i turned on the vehicle. all of the normal dash board diagnostic lights flashed on/off and the car exhibited no sustained warning lights. no sustained engine light or oil light were visible and the jeep appeared to be running normally. no blue or black exhaust was visible from the jeep’s tail pipe. after arriving home, i promptly changed the oil and oil filter with the 0w-20, full synthetic castrol motor oil and a fram tough guard filter. the discarded oil was black. from under the jeep, there was no sign of an oil leak around the oil filter, the oil pan or anywhere inside of the skid shield under the jeep?

Water saturating floor and carpets under floor mats, passenger front and rear. may be the cause of intermitant door locks , and at time uconnect radio and climate control system restarts. first visit to dealer, dealer resealed/rewelded rocker panels and improperly sealed areas. second vist dealer stated the leaking was a sun roof. however, vehicle doesn't have a sun roof. ? the dealer is unable to replicate water coming in from rain but has not checked ac condensation or other means of entry that we know of. water does appear to show up faster during periods of hot eather and ac usage. please note - i have pictures of mold growing rapidly on the carpet under the floor mats.

Car started to smell musty/moldy 8 weeks after i purchased it (brand new). found the passenger floor carpet to be wet and water was draining out of the drain hole near the passenger rear door. upon multiple trips to the dealer, the carpeting was pulled back and it was determined that a seam in the front right wheel well was never welded at the factory. this open seam was allowing water to dump into my car for 4 months. my and my families health has been affected (sore throat, cough and headache when in the car) by the mold in the car. the smell is horrific and can actually be smelled walking near the car without doors being opened. the dealer has stated he has never smelled a car like this. this brand new car is destroyed. carpeting in the car has been replaced. smell is just as bad. an air bag sensor had to be replaced, most likely caused by water damage. wiring that runs under the carpeting had been soaked for 4 months....can't imagine what long term damage i will encounter. the car is still there, now they are pulling the spray foam out of the rocker panels piece by piece. they said the smell inside the foam is unbelievable. there is no way they will be able to remove the smell completely from this car. i can provide all service records if required. i have been without my car for a total of 31 days in between early february and today (i still don't have it back). it has been to the dealer 4 or 5 times now for the same issue.

My 2016 jeep cherokee has a 9 speed automatic transmission. when driving in town at a slow speed the transmission shifts eratically and pauses during the speed shift trying to evaluate which gear it needs to be in. so extreme that i was almost hit trying to avoid another vehicle. i have filed a complaint with the customer assist, the nsdc and the attorney generals office. chrysler just keeps stating that the transmission "works as designed". i have even had the service department at a local jeep dealership that it is a massive problem and the vehicles are always coming in for service due to this. they have attempted an "upgrade" to the system which they think will improve the shifting, but it has not worked. i need someone to take this issue seriously and investigate the problem. it is an issue and unfortunately the previous homeowners i have spoken with just traded them in and never complained. please, please look into this. just because chrysler says it is "performing as designed" does not mean it is performing safely.

Tl* the contact owns a 2016 jeep cherokee. while the vehicle was parked inside the garage, the automatic start feature erroneously activated and the engine started. the automatic start feature and key fob had not been used. the dealer was unable to duplicate the failure, but the rfhm was reprogrammed and the keyless ignition software was improved. the manufacturer was not notified of the failure. the vin was invalid. the failure mileage was 10,648.

Trunk randomly opens. on one occasion i was backing into the garage when the trunk opened ,causing damage to my jeep and garage.

While in cruise control and going downhill, vehicle will often downshift and quickly accelerate about 10 mph. cruise control will regain conrol and slow to set speed after a few seconds. thus far i have observed this behavior at set speeds of 45 mph and at 68 mph. i have not driven the vehicle enough to know how consistent the behavior is or if the behavior is only at specific mphs.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that on several occasions while attempting to drive, the transmission failed to shift gears. the engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the software needed to be updated. the vehicle was repaired but the failure recurred. the contact stated that the vehicle was then taken back to the dealer where the dealer stated that they had no record of the software being updated. the manufacturer was notified of the failure. however, the contact stated that the manufacturer advised her to take the vehicle back to the dealer but did not offer any further assistance. the failure mileage was 21,000.

The service transmission warning came on as i pulled into a gas station, along with the transmission icon. i turned the car off to fill up. when i restarted it seemed to accelerate fine on the surface street and then highway, but the icon remained lit. the service transmission warning then came back on a few miles later and i couldn't accelerate. once i decelerated, i couldn't accelerate again. i pulled into a parking lot and restarted the car. again, it worked. when i turn the car off and on it seems to work fine until the warning comes back on (it only takes a few miles) taking it to the dealer this evening. my car is 50 weeks, 12,200 miles.

Jeep randomly shuts down while driving and steering wheel locks up. engine is getting replaced for the second time in 18 months.

My car ja a 2016 and it has shut off while driving 3 times, i was almost rear ended this last time, and it took a bit to start again. i have already taken it to dealer and they said it was a software update... and they updated it but it's doing it again. i have been reading and there's is more online complaints about this same issue and all get the same response that they don't know what's causing it and they only do a software update if that... what needs to happen before they recall or repair this issue, i don't feel safe driving this vehicle anymore but i have no choice i have to drive to work and have no other vehicle, i feel my life is in danger every time i'm driving it, how many people's lives will jeep continue putting in danger until they resolve the issue or recall their this car. a simple we don't know and take your car back doesn't make me feel like they are concerned about my safety, they already sold the car so now it's our problem? i pay a lot of money for this car for it to not be reliable and to feel my life at risk. what are my options? how can i have a reliable car again? i have a 2016 relatively new car and there's no reason i should be having this problems with a new car so either i got a lemon or their whole line is faulty but i don't think my life should be at risk and they need to resolve this issue. i'm tired of hearing we don't know what the issue is and it might just be a software, even if it's just the software then the car shutting off on is shouldn't be their way of letting us know we need to take it in for an update. please make this company resolve this issue before any fatalities occur due to this issue. my car was in motion approaching a stop light when the engine stopped and wouldn't start up again for almost a minute, the other time i was driving at slow speed at a mall parking lot, the other time driving down a street. thank you

Tl* the contact owns a 2016 jeep cherokee. while exiting the driveway, the contact observed a fuel spill under the vehicle near the fuel tank. the vehicle was taken to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. the dealer also stated that the safety lock valve on the vehicle was not installed during production, which caused the failure to occur. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 8,200.

During an out of town trip (highway) drive with the family on easter sunday, my 2016 jeep cherokee limited transmission suddenly locked into 8th gear and wouldn't accelerate past 2000 rpms. check engine light and "service transmission" appeared on the control panel. in order to not be stranded, we drove the car in 8th gear for 3.5 hours back home. car would not change gears, nor accelerate. we luckily were not involved in an accident. upon arriving at the dealership (closed for holiday), another jeep owner was there dropping off his car as his was stuck in 3rd gear and couldn't accelerate past 45 mph. the service department just called me back now (next day) and said that transmission error is a software problem and needs to be upgraded. why would the car need an upgrade and make the transmission inoperable while i'm in motion inside the car? infuriating!

Returning home from 1st oil change since purchase of vehicle (2016 jeep cherokee sport) 3 months prior, owner noticed smoke coming from hood immediately upon parking vehicle at residence. as soon as owner exited vehicle, owner noticed flames coming from bottom of engine. owner called 911. three minutes later when emergency vehicles arrived, car was engulfed in flames and was deemed a total loss by fire investigator and insurance company.

Vehicle started lunging forward and shifting issues while in motion. definitely a transmission issue. been in the shop for a week. technician not sure what to do about it waiting on dodge to call them back. he said either reprogram it or replace transmission.

My wife and i bought a jeep cherokee just about a year ago. we have had it in the shop three times for rolling after the car is put in park. just last saturday (25 march) my wife was getting out of the car at our daughters softball game and the car rolled backwards knocking her to the ground almost rolling over her. the vehicle engine was not running. she had to go to the doctor and receive treatment.

Put jeep in park went in building to grab something. came out jeep rolled forward into loading dock at husbands job.

Vehicle was purchased brand new on 4/16/16 in lansing michigan. have consistently had issues with tires holding correct pressure. have documentation that dealership acknowledged loss of pressure, but no leaks found. will not replace tires under warranty. no damage has been sustained to any of the tires at any time. all four tires defective.

Another car ran an intersection my daughter struck car in the side then she hit a telephone pole going approximately 40mph airbags did not deploy and over 75% of her front end received damage

After purchase of my 2016 jeep, which had 8000 miles, i began experiencing strong shaking in the front suspension when a bump in the road was struck. i took the car to jeep, darcar in waldorf maryland. they could find nothing. this shaking continued so i took it back. again they could find nothing. now my front end is not only jumping but squealing. this is my first jeep and as much as i like the vehicle, i am very disappointed that a problem is occurring already. this occurred and got worst as i was driving on the streets of pennsylvania and the city of waldorf maryland

Air bags did not deploy in front end collition. shifter lever shows red indicator lights while driving in all gears neutral , reverse, drive, and park. pulled off road turned off car then back on lights went away. this has happened three times under 30,000 miles. dealership cannot find problem

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the low beam and high beam headlights failed to illuminate properly with low visibility. the dealer was contacted (percy's auto sales inc, 40 houlton rd, presque isle, me 04769, (207) 764-4493), but the vehicle was not diagnosed. the manufacturer was notified of the failure. the vin and failure mileage were not available.

Tl* the contact owns a 2016 jeep cherokee. while driving 65 mph, the vehicle entered into safe mode and decelerated independently. the vehicle was towed to victory chrysler dodge jeep ram (located at 45 naber dr, shallotte, nc 28470, (877) 463-1766) to be diagnosed. the contact was informed that the tcm module needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14e004000 (power train). the manufacturer was contacted and notified of the failure. the approximate failure mileage was 17,200.

My 2016 jeep cherokee started having issues. on my way home from work the service transmission message popped up on my display and engine light came on and had absolutely no acceleration capability. managed to stay with traffic and proceed to the off ramp to a gas station. i followed what it’s said on owner manual: turn off the car and turn on the car while on natural for few minutes and the message went away but the engine light was there for a while and got turned off it self. but the next day same issue happened again. i took the car to jeep dealership, they did not have a transmission specialist to check the car. i had to make an appointment with another dealership, the appointment is for tomorrow. interesting is the manual says after resetting should not drive the car because it might cause engine problems, and should have dealer to check but the dealers don’t check the car right-away they give you appointment for few days later or a week later. i had this car for year and half i drive 3 miles from home to work i don’t understand why the car should have a transmission problem at this early stages. i don’t feel safe driving this car. not happy at all!

I was driving down the road at 75 miles per hour when she vehicle stopped working . the engine was running but i couldnt press the gas brakes nor did the steering work. a week before that my car wouldnt crank. i have been telling the shop 2 times prior something wasnt right with the transmission. also has had 2 recalls repaired. *tt *dt *js *js

Service transmission and engine light came on while driving about 58 mph transmission basically disengaged while driving on the highway. after slowing at a stoplight , the car would not accelerate and i was nearly rear ended. car has been at dealership for 5 days, due to be ready for pick up tomorrow after changing tcm. i was only offered a rental this afternoon-gee thanks!after some research, i am finding many similar stories in which the repairs do not hold and the owners have continued problems, the most worrisome is the transmission disengaging mid drive, and multiple breakdowns and service visits . i do not feel safe in this car and should this malfunction cause me to be crashed into and i survive, i will come at chrysler-who's advise thus far was that i purchase a service plan-again, gee thanks- i will come at them with a fury that is unmatched.

The transmition shift hard and causes whip lash ahd sticks in gear, skips gears,it horrible etc..

Tl* the contact owns a 2016 jeep cherokee. while driving 75 mph, the vehicle decelerated and the check engine indicator illuminated. the engine failure recurred several times. the vehicle was towed to the dealer, but was not able to be diagnosed. the vehicle was not repaired. there were no recalls for the failure. the failure mileage was 2,900....updated 12/14/16 *bf *tr

I had my 2016 jeep cherokee in to service at about mileage 1800. the jeep dealer reported to me that he upgraded my software to the latest and greatest and produced a software upgrade number which meant nothing to me, but the dealer assured me that certain fixes were addressed, including the important parking break improvement, where if the car is placed into park, and the driver door is opened, then the parking-break would/should be automatically engauged. yesterday, the first time this feature should have been automatically activated, it did not work. i am usually very good in deploying the parking break, but not this one time -- i pulled up on the switch rather than pushed it down to deploy the parking break (or opposite.) my point is that the automatic deployment of the parking break did not occur. further, in the waining california sun, the amber led used by fiat/chrysler is not sufficient and a really poor color choice. it is impossible to see the led on the parking break. what kind of stupid chooses a led that is probably the least visible to see? the led matches the color of the sun (sort of.) green is much more visible. red is better than amber.

Buy a new jeppcherokee in silver spring darcars md. when i was driving down a small hill, suddenly a noise and the car stopped, call assistant road and sent a tow truck to take the car to criswell jeep service, the technical s criswell jeep service they diagnosed transmission, including the reemplasarian for a new one. all this hapend on july 31, 2016 and today september 9 2016 they still have not been able to fix the car the chysler already have my case

I was pulling out of a parking lot on to a city street in the middle of school traffic. i pressed the accelerator and my jeep bucked really hard. i tried to get it going but it would not go passed 1st gear. i basically coasted back to my home and called jeep to have it towed to the dealer.

We have been warned that this vehicle may have a steering wobble when towed behind a motorhome. fiat chrysler has issued a recall addendum to the owner's manual that a harness wiring kit part no. 68321424ab is recommended before towing, and that if the vehicle is towed without this kit, fiat chrysler will not be responsible for any damages. also, service procedure notice s13 and service bulletin no. 08-029-16 rev. a have been issued saying that we need a mopar flat tow wiring kit before towing have been issued. even though our jeep is under warranty and fiat chrysler has issued these warnings, the manufacturer refuses to pay for the installation of the recommended kit. we have gone through our dealer, the district jeep service manager, and also directly to fiat chrysler with no resolution. fiat chrysler refuses to cover the cost of this repair, which would be $330.00 out of pocket to us. we feel, since our vehicle is under warranty and fiat chrysler acknowledges this problem, that fiat chrysler should pay for the installation of this repair that they recommend and require, via recall. further, the current new version of the owner's manual issues a caution that "failure to use the proper mopar wiring kit to power the steering system during recreational flat towing may damage the vehicle's steering system and/or other vehicle components." none of this information was indicated in the original owner's manual for the 2016 jeep cherokee at time of purchase.

This car was purchased on june 30, 2016. we went on vacation july 18, 2016 in our new vehicle. at the time of the fire this car was just 32 days old. we pulled into a love's truck stop to refuel the car. the engine was turned off and i had begun refueling the car. smoke was coming out of the hood. upon opening the hood there was fire underneath the engine coming up both sides. using water and a fire extinguisher we were able to put the fire out. we had the car towed to the nearest jeep dealer. chrysler is taking no responsibility even though there are numerous cases sited with engine fires on jeep vehicles. they have refused a directive from nhtsb to issue a recall for this problem. with other people also refueling cars right next to us, this could have been a major catastrophic event. chrysler, jeep, my family and all those at the love's truck stop were very lucky that day, august 2nd, 2016.

The dealer sold the jeep patriot 2016 with the brake light above the rear hatch not working. the later inspection conducted for what was thought to be a bad light bulb, turned into a discovery that the brake fixture wiring had been cut with a recommendation to change the harness ($600).

We bought a brand new jeep and by 5168 miles it used 3 quarts of synthetic oil. we had the oil changed at 3000 miles at the dealer(as they suggested). we informed the dealer that the jeep was burning oil not leaking oil. we were told that chrysler would not do anything about it until 7500 miles and then they would do a oil consumption test on the jeep and after that we would have to bring it back every 500 miles to top the oil off if necessary. synthetic oil is about $8.00 a quart. this jeep is under warranty but they wouldn't fix it. and we would of had to pay for the oil to top it off with too. the dealer was aware of this problem with these jeeps. our daughter bought a jeep with the same engine but she hasn't had a problem with hers. when we told the dealer this they said this problem exists only with some of the engines. why isn't there a recall on these! why are they even selling these when they know there's a problem. since the manufacture wouldn't fix the problem we got rid of the jeep.

Vehicle has a front wobble or shimmy when accelerating from stop. on loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. vehicle steering wheel is wrapped in leather. the leather is loose near center spokes of steering wheel. fingers have snagged on the loose leather on multiple occasions causing a dangerous control issue. vehicle delivered with non functioning blind spot monitor mirror on passenger side and normal mirror on driver side. assuming the passenger side was equipped with blind spot assistance i was nearly in an interstate collision during the night drive home immediately following delivery.

Purchased 2016 jeep cherokee brand new from susanville auto center and the car has now been in the shop 6 times and towed in the last time. it has now fried the coil and the spark plugs. it has been in for 2 wheel sensors, thermostate replacement at 1500 mile, coolant leak at 2500 and now the coil and plug issue while driving home from auburn ca over 200 miles from home car started jerking dash flickering and use over 3/4 tank of gas in 50 mile and would only go 45mph at 25k. i drive for a living an can not afford to be stranded in the middle of no where as a woman. i've contact jeep corp and of course no response. dealer wont do anything either. now to try ca lemon law and attorney general.

Tl* the contact owns a 2016 jeep cherokee. while driving downhill with the cruise control activated, the vehicle accelerated and the engine rpms revved. in addition, the transmission downshifted, but failed to engage. the dealer stated that the vehicle was functioning as designed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 3,000.

Center console in this 2016 jeep cherokee latitude awd has design flaws as every time car hits a bump the console opens causing a distraction -- dealership has replaced the latch that did not work and then they replaced the whole console and as to date the console still opens.

Occurs intermittently with vehicle in motion and attempting to brake. while braking, the brake pedal intermittently snaps down about a half inch and makes a very loud popping noise that emits from somewhere within the primary brake pedal mechanism. it is startling for the driver and can cause the driver to slam on the brakes. brakes worked normally from purchase in may 2016 until jan 2017 when a chrysler software update was performed that changed the parking brake from manual on/off to auto on/off. dealer has been unable to correct the problem. they changed the brake booster but it did not correct the issue. they are now stating it is normal and refusing to work on it anymore. i have returned the vehicle at least 3 times for this malfunction and believe the brakes are unsafe. vehicle is still in the possession of the dealer (has been for 2-weeks now), with no work being done to find and fix the issue.

The 2016 trailhawk version of the cherokee has a dangerous tendency when descending steep bureau of land management roads with grades of 8-12%. this model was supposedly designed to maintain control when going downhill on these types of grades. if you shift it into first gear in low range, it cannot hold the grade as the engine has inadequate compression to slow the car and the transmission will shift into 2nd even though the shifter is in first gear. the car will accelerate downhill a an extremely high rate and just before it hits the redline, it will shift into second gear, this causes the car to quickly accelerate until you apply the brakes to bring it under control. this will get someone seriously injured or killed. i submitted a review of this and other issues to jeep and they simply advised me to speak to a jeep dealer which i did. i explained this issue to them and they had no solution for this. because of this we sold the car in less than one year. we bought it in april of 2016 and traded it in this month.

Water leaking into floor boards on passenger side. car was parked in garage after driving in rain. a strong odor of mildew was noticed the next day. did an inspection to see where the odor was coming from, the passenger side floors were soaked with water and in the rear floors on the passenger sides. used a shop vac to vacuum out as much water, vacuumed out at least a gallon of moldy water.

See attached

The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.

In cold temperatures my vehicle doesn't heat properly. noticed that in my climate control setting that strictly goes to the floor it has no force, and sounds like it blows on the windshield but doesn't. service advisor indicated that is the problem but no correction for issue currently available.

Driving 40mph just entering the masspike ramp in allston/brighton area with my sunroof opened, when a load explosion occurred. i looked all around the vehicle saw some glass, looked up and sunroof completely shattered. there was no car in front of me. nothing was projected at car. i bought this car in oct. '16 and have had nothing but problems with the roof. first it rattled they changed the frame, now glass shattered and the dealer is charging my insurance to fix.poorly made car. also had problems with rear seats rattling. it was a 50 degree day in boston.

Tl* the contact owns a 2016 jeep cherokee. while driving various speeds, the instrument panel became inoperable without warning. the vehicle was taken to the dealer where it was diagnosed that the computer software in the dashboard, along with the wires and buttons in the steering wheel had to be replaced. the vehicle was repaired. the contact stated that the failure recurred several other times after the repair. the contact also stated that the start on and off button failed to work without warning. also, while driving 10 mph, the brakes failed without warning. the vehicle was taken to the dealer multiple times, but the brake failure could not be repaired. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures. the failure mileage was 1,200.

Vehicle in motion, 65 mph service transmission light came on. ability to accelerate ceased, merged on to freeway able to maintain speed at 60 mph but unable to accelerate. on the way to dealership, stopped rpms went way up, no acceleration at all. purchased brand new, currently at 14,091 miles.

Transmission locks into gear during light throttle or no throttle loads repeatedly. happens on downhill driving or at a red light/stop sign. car has no power and has to be driven off to the side to reset computer or left sitting in an intersection while waiting for a tow truck (one time). dealer is aware of the issue and is replacing parts from the computer to a complete transmission now. wife feels unsafe in what should be a brand new problem free car

When it is below freezing out the car will not shift. you can get out of neighborhood in low gear but when you go to get on highway the car just dies. dealer says this is normal until transmission fluid warms up.

Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. steering wheel locks up and acceleration rapidly declines to 0. dash displays shift to p then desired gear. in order to get the vehicle working correctly again, i must shift to p and then turn the vehicle off and back on (when turning the vehicle back on, it hesitates to start). can't turn on hazards so no one knows why i am stopped in the middle of traffic. have been to the dealer two times now, going on three. being told software. regardless of that, it's very dangerous and hazardous. all it will take is someone not paying attention for myself and my family to be seriously hurt or god-forbid worse.

Drivers side wiper stopped working while driving. the passengers still works unable to drive car when it rains.

The jeep stalled in the middle of the intersection! several times and once as i was exiting the freeway ! the service transmission light went on and then i received the jeep back nine days later and the the engine rattles and the console cracking sounds themotor sound like it's running higher than before it was fix i took it back the service manger told me that it runs fine and i need to relax and enjoy the arts but i don't think it working like it was prior to breaking down ! it had 6949 miles on it and now the shocks seem to hit hard too ! so i not sure what's going on ! jeep corporate told me to drive it but i don't feel safe ! i asked for a better jeep! and i was told that things happen ! the service department won't look at it agian ! and the jeep seems to be pulling to the left ! but the steering wheel looks aligned!

Had the car for a year and the thermostat blew. guy at dealership said " chrysler got a bad batch of thermostats" and that they would replace under warranty. get home and next day car had list almost all antifreeze. leaking. horribly. was driving, engine light and traction light came on. got codes ran, "thermostats rational". weight start. tried the times, started and ran rough.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the vehicle's emergency brake independently activated on its own while being towed. the failure occurred without warning. the vehicle was towed to the dealer where it was diagnosed that the vehicle needed a wiring harness and the power steering needed to be reprogrammed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 5,000.

When driving at highway speeds (70-75 mph) and speed control is engaged, while cresting a hill, sometimes the car will take off to over 80 mph and the tach. goes to over 4,000 rpm. braking doesn't seem to disengage the control. you have to shut it off completely and in a few seconds, it will disengage. it's happened 3 times already on 3 different highway trips.

Yesterday i started up jeep in my garage, upon waiting for it to warm up i can here a clicking sound coming from the center counsel area, so i bend or and put my ear by the carpet, it sounds like it in the transmission, its starting today to shift weird,i need number to take it to a local dealer to check, hemet,ca mileage-5978

A light on my dashboard came on while i was driving at 55 mph that read "service transmission". the odometer stopped working and my car didn't seem to be functioning properly. stopping at a light, my car nearly stalled when i needed to cross over an intersection. i had to have my vehicle towed to be serviced the following day. i was told by the service station that the issue wasn't with the transmission- but that the car needed a software update. i could have been hit when my car nearly stalled driving across the intersection. i addressed my concern with fca, but was told that software updates are routinely needed and should be done at the same time as my oil change. my car only has 5300 miles and is only driven short distances (mostly on the weekend). this issue should not be happening with a car so new and such little mileage. also, my car has been kept updated with the necessary oil changes. i don't understand why i am not notified ahead of time if my car needs these software updates? am i just expected to cross my fingers and hope this issue doesn't occur again? this issue greatly affected my safety. and my car wasn't drivable. it's both a major safety concern and an incredible inconvenience.

Tl* the contact owns a 2016 jeep cherokee. while driving 75 mph, the transmission stalled. there were no warning indicators illuminated. the dealer diagnosed the vehicle, but it was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 38,000.

Ordered a windshield back on 12/20. it still isn't in!! i feel this is a safety factor and i have 2 case numbers with jeep and they still don't have a windshield. every time they say it's due to be in, the date changes. my daughter drives this car and it is cracked all the way across.

The transmission does not shift properly. i have taken it into the shop at least 4 times to get this problem fixed. they keep telling me its a software updates, but the rough shift or non-shifting starts again in about 3-4 day after i get my vehicle back. it shifts fine until 4 gear and then it does not shift anymore and grinds the gears.

Accellerating from a stop to get on the highway and engine shut down. had to stop in the middle of a busy intersection to put it in park, remove and re-insert key, and restart. almost got rear ended in the process. took vehicle to the dealership immediately after (saturday), they have had it all week - said they have driven it every day and have been unable to replicate the problem. today is thursday and they are asking me to pick it up. wiring is secure, battery is fine, there is no trace in the vehicle's computer that there was ever an issue.

Driving through a parking lot, jeep turned off but i could still steer and brake. had to stop completely, put it in park, remove and re-insert key for it to restart. started with no hesitation, no lights or anything came on. *tr

I was driving 50mph and my jeep completely shut down - 0 mph, 0 rpm, but i could still steer and brake. no lights, no warning. pulled into a neighborhood, had to put it in park, remove the key and put it back in to get it to do anything again. restarted with no hesitation. *tr

Tl* the contact owns a 2016 jeep cherokee. the contact received notification of nhtsa campaign number: 16v907000 (engine and engine cooling); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect.

I have a 2016 jeep cherokee. the "service shifter" warning comes on every time the vehicle is turned on. the light indicators on the the gear shifter no longer come on. the dashboard is locked with the "service shifter" message. it has been occurring for the past month. mechanics do not know what the issue is.

Several dashboard warning lights lit up at the same time (with alarms sounding continuously): check engine; parking brake; service airbag system, traction control off, seatbelt warning gear indicator lights were all on at the same time: p, r, n. d and the manual shift +/- indicator (all lit red) the transmission would not shift (out of what felt like 3rd gear) while driving down the freeway. a few times, the transmission would not shift out of neutral, and i could not get the car to move (after coming to a stop) on the off ramp and on the side streets. key fob would not lock or unlock the doors or set the alarm

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving during night time, when making a left or right turn, the headlights independently turned off. the contact stated no warning light was illuminated. the vehicle was taken to the local dealer mall of georgia chrysler dodge jeep (4345 buford dr, buford, ga 30518, (770)945-0839) where the mechanic was unable to duplicate the failure. the contact stated she continued to experience the failure. the manufacturer had been informed of the failure. the failure mileage was approximately 30.

My car will just die while i am operating it. then it will turn right back on, and drive fine. it goes into a ghost mode, power steering still works.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at a low rate of speed, the vehicle shut-off upon making a right turn with the battery warning light illuminated on the instrument panel. the contact stated that the vehicle began to make an abnormal noise after multiple attempts were made to restart the vehicle. upon restart of the vehicle, the vehicle resumed normal operation. neither the dealer nor the manufacturer were notified of the failure. the vehicle had yet to be diagnosed or repaired. the failure mileage was approximately 67,000.

Vehicle was in motion at about 25-30 mph when the vehicle shut off completely, engine was not going and power steering, brakes, and all electronics would not work until the car coasted into a parking lot. the car was put in park and then turned back on as normal. incident has happened four times now at speeds of 45mph , 20mph, 25mph, and 10mph.

Engine cuts out with no warning when vehicle in motion. immediate loss of steering, breaking, and power. vehicle was travelling at 10-15 mph following road to the right on a rise. immediate risk of collision from following cars.

On 01/16/2021 i was driving the jeep at highway speeds when suddenly the transmission would not shift from 4th to 5th and my accelerator peddle was unresponsive. upon getting home i pulled the obd and received code p0887 which was associated with a recall for this vehicle and the recall outlined the symptoms i was having to a t. upon calling jeep after reading the recall i learned this vin was not recalled even though the symptoms for the recall were the same we were experiencing. after reading about this online i think this is a wider recall that needs to happen because since the recall and service bulletin release date in june 2018 there has been multiple reports of this exact same problem. i have attached my diagnostic scan so you can see the freeze frame and code being thrown on the vehicle. that being said this car is undriveable right now through no fault of our own as all maintenance is up to date. jeep wants to charge us $75 for the re-flash procedure and i realize i may not get out of paying that but i wanted to be sure you guys knew that the recall that was supposed to cover these years of jeeps failed to do so fully and should be reexamined. thanks

The “service shifter” alert is on, i have a 2016 jeep cherokee with 21000 miles. i have done some investigating and it looks like this is a major problem for many jeep’s, yet is not a recall.

As i am driving along, the console above the steering wheel tells me that i need to “service shifter”. i turn the car off and back on, then it repeats. the dealership tells me that they are not sure why it is doing this.

Gear shift error lights! while driving all the service shifter lights came on. pulled over to shut off the car and the lights went off. when i picked up to speed the lights came back. the car shuts off when turning and started jerking with take off. once the power shuts off the car didn’t want to start and turned over until it caught on. i drive around a large city with lots of highways for a living and i am afraid the car may loss power in traffic! this issue has been happening since summer 2020

Engine shuts off with no warning! apparently when oil is low, engine is built to shut off as a safety feature! no oil light indicator comes on. this happens in the middle of driving vehicle with no warning. checked the forums online and many people complaining of same issue. these vehicles (mine included) are burning oil like crazy! issue has been occurring since vehicle had 60k miles on it. will burn through 5 quarts of oil in 3k miles or less and then vehicle will shut off because of no oil!

1. the new battery was completely dead on my 2016 jeep cherokee latitude and bought a new battery on may 28, 2020 and on 1-17-21 the new battery is completely dead. 2. when backing out of the drive way the emergency brake comes on and brakes the car, i disengaged the brake and continued out of drive way and will do it again. this has happened on 3 occasions.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at approximately 20 mph, the vehicle stalled without warning. the vehicle was able to restart however, there was a delay and an abnormal noise coming from the vehicle. the vehicle was taken to keys auto center (1618 n roosevelt blvd, key west, fl 33040) where the failure was undetermined. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.

Eight times now my 2016 jeep cherokee will just quit. dealership keeps making me check my oil myself. i am 3000 miles before a scheduled oil change and the vehicle has just stopped running while driving 50 mph again. this is very dangerous . i live in a rural area where the speed limit is 55 on almost all roads. i was almost hit by a semi waiting for a tow. i got home and again my oil is low. my car is not leaking oil. again i will have to tow to dealer for them to put oil in and do nothing to fix this oil consumption problem. the vehicle is in full motion. dashboard gives a warning to put car in gear while driving. when it is in gear

Vehicle stall while parked or during mid turn. vehicle would also have some sort of overheating which causes engine light to come one and vehicle starts to lose power causing lights to have a short flicker. all issue happen during motion and while parked.

Car shut down in middle of road, happened few more times, car is consuming gas in less then 700 miles, mech says its a engine issue, i have to refile every few days, car is struggling to move, i fear shut down again if i do not fill in a dangerous location

My car shuts off while driving. generally when making turns, while i’m decelerating it decides to decelerate to where i’m now going just a few miles an hour to completely shutting off. this is extremely dangerous. i’ve replaced my battery to make sure it wasn’t an issue and my battery light did come on as well after the shut off. my screen also tells me to put my car in park and choose desired gear. when my car is clearly in drive but completely shut down. this has happened on multiple occasions and the picture is from today, this battery was replaced yesterday.

Vehicle engages emergency break and service transmission while in motion—reducing the speed to 0. it forces a restart and once the restart is done vehicle will make abrupt sounds while shifting gears. steering will become stiff and vehicle will do this on regular street road or highway making it dangerous. once vehicle is restarted a few times sensors clear out. it’s become unsafe to drive.

Vehicle dies and you lose power steering and braking. vehicle was being driven very slowly in a residential area when it would not accelerate and died. power steering loss and brake loss makes it very hard to pull over. dealership can't find anything wrong with it or duplicate the problem. this car is death trap and i would like the engine replaced. or be able to get rid of it without paying a fortune. also 2 days before this it stopped accelerating while going 50 pmh.

Service shifter warning comes on, randomly, and vehicle needs to be shut off and restarted to clear warning and warning indicator lights as nothing, gear related, will function (drive/reverse, etc) until said restart is done. note this happened while trying to drive/shift/park, etc. there is nothing that indicates a malfunction will happen and given it has happened while driving, safety is a major concern. it has happened multiple times since 12.2.20 with the most recent being 12.16.20

Service shifter warning light has popped up on my jeep twice now.

The “service shifter “ icon was illuminated as well as the gear selector indicator lights. this is the second time this has happened. after reviewing web sites this is an inherent problem with the jeep cherokees.

I keep having “service shifter” pop up where the speedometer is. it originally popped up about 3 months after i purchased the vehicle. it pops up at random times while the vehicle is moving. i have taken the vehicle in 3 times to have it looked at. the first time they replaced a wiring harness. the second time they said nothing is wrong. and the third time they cleaned a connector. after all three times i took the vehicle in the car was fine for about a month, then the message came back.

I brought my vehicle to the dealership back in november and they diagnosed it as the power transfer unit failure. there was a recall but they said my vin did not fall under it. i had them order the part and they keep giving me new eta's on the part. as of today they have informed me that there is such a demand for this part they have given me a new eta of february 4th 2021. the dealer acknowledges that this is a known issue so why isn't my vehicle covered. now i will need to rent a car for at least a month and a half if there eta is correct which it hasn't been the last 5 times. i believe this should be a recall as they can't make this part fast enough for the demand. i previously put this claim in but have not gotten any response. i believe this is a major issue possibly not being reported by customers who do not have to absorb the cost.

Service shifter light. when it comes on it affects all of the car’s features, remote, cruise, speedometer. have had fixed at the dealership 3 to 4 times.

The jeep has 36.4k miles. when i drive the car is overheating and shoots all the way hot into the red and then cools down, then goes up again. it happened 4 times in 15 min. we filled it with antifreeze. there is no leak. the dealer couldn’t find a problem but my mechanic says it’s an engine defect that chrysler needs to fix. it also has a cylinder misfire that i have had to have fixed by chrysler twice in september and december because it chugs when i start the car and at stop lights. the check engine light comes on. they say it’s bad spark plugs. i only drive about 14 miles a day.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. the contact stated that after several attempts the vehicle restarted. the vehicle was taken to blue ribbon chevrolet buick gmc inc (1701 s kerr blvd, sallisaw, ok 74955, (918) 416-4590) and the contact was informed that the oil level was low and as a feature of the vehicle, the vehicle stalled due to low oil level. the vehicle was taken to an independent mechanic where an oil change was performed. neither the dealer nor the manufacturer were made aware of the failure. the approximate failure mileage was 42,000.

I received a notification a few times saying service transmission. the light would stay on for a day then go away. upon the third time or receiving this message i noticed my car started shifting hard while accelerating. i had someone check my codes and i received 3 codes. b10e9, b10ea, and p1db7. i have read so many similar problems with this vehicle and i noticed my vin is not on the recall list. i only had this car for 2 months before i got any of these messages and started having these issues. i can’t afford to fix this at the moment and it’s really stressful trying to figure out what is wrong with my car. its very dangerous to drive. please help.

I bought a 2016 jeep cherokee latitude with 56,000. i had it for 1 day before i got a service shifter warning on my dashboard and all of the lights on the shifter lit up red. i called the dealership and they told me to come in right away, but the light went off when i turned the car off. the light didn’t come back on for a few week, but now it comes on everyday. i have read several forums about people having the same issues with their 2016-2019 jeep’s, and even after getting the wiring and shifter replaced the issue will come back. i’ve read about people whose car gets stuck in gear and they can’t put it into drive or park. this needs to be looked into because people cannot afford to keep paying to have the issue “fixed” when it isn’t really getting fixed and nobody knows why.

Tl* the contact owns a 2016 jeep cherokee. the contact was experiencing an excessive oil consumption issue with the vehicle. the contact had to add oil to the vehicle every 1,200 miles. the contact researched the issue online and discovered that this was an ongoing issue with the manufacturer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 1,200.

While driving 45 mph on straight highway going downhill under engine power with cruise control on and set at 45 mph transmission downshifts and upshifts abruptly and rpm increases and speed surges increases to 63 mph. going down same hill ar 45 mph without cruise control on next trip car coasts only to 50 mph. *tr

While i was driving at 70 mph on a highway my jeep cherokee locked itself and would not shift and said service transmission. this vehicle has jerked into gear, has shifted hard, took a long time to shift into drive from park. took it to the dealer on 1/23/17 said that they are replacing the transmission control module. *tr

Tl* the contact owns a 2016 jeep cherokee. while driving approximately 10 mph, the vehicle stalled without warning. the contact came to a complete stop. the vehicle restarted normally. the dealer diagnosed that the oil level was too low and the engine stalled. the contact also stated that the engine was replaced because the failure recurred six other times. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 29,000.

Setting cruise does not hold with even very minor incline/decline no matter what speed set is. the increase of speed during set cruise is alarming at over 10+ miles at medium decline, and at some point car tries to slow down, but it is not a smooth transition, as it feels jerky. i have taken to lical jeep dealer, but they said maybe aftr "computer updates", it would remedy it. not! i can be on a boulevard, street, highway, etc... i have another appointment for 1-13-2017 while latitude still has warranty...no dealer is able to get vehicles in quickly, so that alone says a lot about issues with this manufacturer.... i would add that i tested cruise with that automatic engine shutoff both on and off to narrow it down, but there was no difference... there is a huge problem with defrosting windshield, too, where the only remedy is rolling down windows, which is terrible in fog, rain, cold weather... the other issue i have is the area where the sideview mirrors are: it is so wide, it blocks an oncoming car (especially on passenger side), when trying to turn left. it makes it nearly impossible to see road, too, as many streets have medians and many do not. some have concrete bike curbs, and one must pull car further out than normal, just to avoid running into something. this is true for both right or left turns. if area is dark, it is a guessing game. this also makes it difficult to see deer in neighborhoods or freeways here in san antonio, much less objects that are three feet tall and below.

Bought car in feb 2016 and was ok to tow 4 wheels down with out any additions. about 2 months later i received a notice that i could no longer tow 4 wheels down with out adding a mopar flat tow wiring kit. due to battery drainage the front end goes into a serious wobble which could cause accident or even death. jeep refuses to pay for this addition. i towed this car from az to fl and just last month i did have the wobble and must say glad i was not going highway speed as it could have been very serious!!!! this happened while going through a construction site and the speed was about 35 ti 40 mph, it was so bad that i had to stop and spend time unhooking and then hooking back up again. luckily there was place to pull off the road.

My 2016 jeep cherokee latitude caught fire, behind the engine, while i was driving it. i was able to extinguish the fire with the help of two-three bystanders and the fire department. there was a police report taken. while there is a recall for a auto rear-lift gate, my jeep cherokee does not have that feature and the fire started and was located below the vehicle and right behind the engine. *tr

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the vehicle would not start after being parked overnight. the dealer was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was invalid. the failure mileage was 2,000.

Problem began with the car bucking significantly after changing gears. then, when the car was in drive (but foot was on the brake), car would start to buck again, transmission slowed, car would not accelerate, kept bucking and lights in car dimmer. had to keep restarting the car to get it to keep going. but, once i used the brake again, the bucking and loss of acceleration would start all over again. dealer continues to state that the computer in the car is not registering any problems at all. has been in the dealer 3 times over the last 3 weeks. this all happened when the vehicle is in motion, on any kind of street or highway, whenever the gear begins to cause bucking after changing.

Tl* the contact owns a 2016 jeep cherokee. while driving at various times, the projection headlights failed to project far enough to see ahead without warning. the vehicle was taken to the dealer, but the technician was unable to provide a remedy for the failure. the contact stated that there was a manufacturer default in the design. the manufacturer was not made aware of the failure. the vin was unknown. the failure mileage was approximately 1,000.

Uconnect system key fob with remote start capability is able to start the vehicle accidentally if the fob start button is depressed in a pocket. in the instance in question, vehicle was parked in home garage, fob was in pocket of owner inside the home. owner walked into garage to find vehicle was running. remote start feature of fob cannot be disabled.

Tl* the contact owns a 2016 jeep cherokee. while operating the vehicle, it failed to accelerate while driving between 5-25 mph. after easing off the accelerator pedal a thumping noise was heard from the transmission. the contact also indicated that a humming noise under the vehicle was present while driving over 50 mph. the vehicle was taken to the dealer, but the failure could not be duplicated. the manufacturer was notified of the failures. the failure mileage was 100. updated 01/25/17*lj *cn

The vehicle will often shift into neutral uncommanded. the manual gear shift stays in indicated drive mode but the transmission operates as if in neutral. no engaged power or indication that it is in neutral but plenty of rpm just not engaged. on several occasions driving on freeway at 55 mph and the car just shifted into neutral. no power available so had to coast of the freeway. once i shifted to park and back to drive it operated normally. *tr

While driving the service shifter light comes on, blocking the speedometer. all the lights for the different gears light. it will reset after the car is restarting, but will come back on after city driving for about 200 miles or after driving on rougher city roads.

Service shifter appeared and i reset by pulling over shutting off vehicle, opening door and re-insert key and start. was happening once a month, now happens every time i drive. can't view any vehicle information as it freezes the screen. happens regardless of where i am driving. will even happen on a remote start sitting idle.

While driving a service 4wheel drive light came on. after investigation there seems to be a recall on the ptu's but my car was not listed. after investigation this seems to be a well know issue with these ptu's failing. i brought the car to the dealership and they can't even locate one or get an eta for these units because they are in so much demand. no matter what dealer i call they are already well aware of the issue as soon as i say ptu which proves this is a well known issue.

As i was driving on the highway out of no where my jeep begun to stall and all the lights shut off and lost power, i almost was involved in an accident due to loss of control of the vehicle this is the 3 time it happens in 2 days it runs fine and out of no where this problem happens. i checked with the code reader and alot if codes with the letter u popped up steering wheel sensor and other things i've never heard ofg i waited for the vehicle to get cold checked the harness and put a new battery. brought it to have the alternator checked at advanced auto and the alternator is fine. leaving advanced auto it happened again and i had to call road side assistance to tow the jeep home. this morning it started running fine on our way to the store a mile away samething. what's going on? i research and theres hundreds of people with the same issue yet no results or clarification.

Engine burns to much oil. oil light does not come on until almost completely out of oil. car stops suddenly and will not accelerate. an error message will pop up telling you to put your car in park and you’ll have to try to start it a couple times and it will turn over before start.

Vehicle would jerk or stall when driving from a stop in the city or even driving on a highway. problems occurred since vehicle was bought and has progressly gotten worse to the point that it is very noticeable. engine light would come on now with a service transmission message. transmission does not have a dipstick to check fluid levels. owner's manuel states transmission fluid does not need to be checked and transmission is enclosed. owner's manuel states transmission does not need to be serviced for the life of the vehicle which i am assuming might be a false statement. problem causing transmission problem is unknown. vehicle's transmission has not been service because owner's manuel states it does not need to. problem would resolved by turning engine off and then back on. sometimes transmission being stuck in a gear will be resolved on its own if gas pedal is kept in the down position.

On numerous occasions, my 2016 jeep cherokee shut down mid turn or while driving. on many turns, it dies as i complete the turn. i am writing this complaint because on my way to work, my jeep's engine shut off in the middle of the turn on a city street in morning traffic. this has happened before. my jeep dealer said he has seen this happen to "10-11 chrysler/jeep/dodge/ram vehicles". his suggestions was "to get an oil change" and it will fix it. i went to get an oil change my car engine shut off in the middle of the busiest street in the city during lunch traffic. this has happened 5-7 times this year. i cannot believe this has not been addressed. this is life threatening. i imagine this is happening on the highway and free way with other customers. cars were swerving to avoid a collision with my car. if you were to research this issue on google, it's the first result. the engine literally stops in the middle of operation. how else does this need to be phrased to get jeep's attention?

The bezel around the shifter (the part with the lights specifically) started shorting and giving an error to service the shifter. sometimes it will go away if the car is turned off and back on again. there are also times where, when shifting, the car refuses to shift into any gear and stays in park. my fear is that one day it will be shifted into reverse, i will reverse and then no longer be able to shift into any other gear, thus stranding me in reverse.

Almost had a rear end collision, transmission stopped functioning and loss all power at highway speed, vehicle behind me skidded before coming inches to hitting me. service transmission light came on and while giving gas, vehicle would not go. vehicle has 34000 miles and can't go on freeway.

My 2016 jeep cherokee sport shifter stopped working as i was going down the road. it has a service shifter light on as it seems to be a problem with a lot of the same vehicles. i can't afford to get this fixed and i just got it. it locked up on me in the middle of the road and would not shift in to neutral or in gear so i could get it out the road. after several minutes i finally got it to release into neutral and it rolled back off the road. now it says service e brake. this car needs to be fixed because this is way beyond your typical car issue that can be fixed for a few bucks. unsafe for my kids.

In front end accident hitting a tree and airbags didn't go off.

Service transmission error alerting after car reaches 50mph. car loses ability to change gears and drops drastically in speed. extremely dangerous in traffic. after reset which only lasts a short time and error continues. when car is put in park temporarily resets but then errors again over and over when speeds increase. red service engine light stays on regardless of any reset.

I received a notification that says "service shifter" and all of the lights on the transmission panel were lit up.

My vehicle is at 86,500 miles and the service shifter message has come up on my dashboard more than once now and from what i can find, there is no solid or permanent fix for it at this time. i would like the be able to fix my car and not have to worry about this issue again.

My 2016 jeep service transmission light appeared then the next thing i had no acceleration on the expressway. seems like there was no power on the gas petal and the car was just not going. i was in the middle of rush hour and could not get off the expressway. after a couple of minutes of me pressing down on the gas petal it finally worked. i immediately got off the expressway. on the way home every time i would stop the same thing would occur, but this time i would turn off and on the vehicle and it seemed to reset and work again. i have taken the vehicle to the shop were they said it was tcm which they updated/reset, but they also told me this would have to be done every couple of years because chysler does updates and unfortunately we have to pay the dealership to have this updated for us or we will have issues. well i had everything updated then after a couple of hours with my vehicle once again the "service transmission" light reappeared. now they are saying it is the tcm that needs to replaced. the vehicle has only 58,470 miles, this is ridiculous that we have to pay for these updates and that the vin number is not on the list to have these issues fixed by chysler. i have read up on this and i am not the only one this has happened to. if i would have known how much trouble i would have with a jeep/chysler product, i would never have bought it.

Service shifter light comes on and vehicle will eventually not shift into the next gear. have serviced before and it comes on again.

Car has had repetitive issues losing power directly after a sharp right hand turn. completely loses power for a few seconds but long enough to potentially be rear ended. i have had it in the shop 3 times and they cannot correct the issue. i have been dealing with this issue for the last 30,000 miles and seems no help is comping from the dealership or manufacturer. i was originally told that it was a low oil issue although the oil was not low. this is the v6 version and does not consume oil like the 4 cylinder. vehicle has been reflashed twice and dealership is unwilling to find source and fix. i have one particular turn on to a interstate highway i make every day and the vehicle consistently stalls on that turn. it is a potential for a serious accident and should be addressed by the manufacturer. there is hundreds of complaints online with the same issue and yet no recall or even a service bulletin. please please please intervene before someone is injured.

4wd system frailer

After about a year of owning the car the error message "service shifter" came on. the message comes and goes without warning usually after driving the car over an extended time period. when this happens it locks you out of the digital speedometer and you have to reset it by holding a few buttons and it will come back on.

Car is at 52,000 miles and the transmission stopped working. driving down the highway the service transmission light went on, as soon as i pulled off the highway my car would no longer accelerate.

Air bag service light is on. also, the seatbelt light is on stating driver does not have seatbelt even when plugged in. vehicle was on the highway when this occurred.

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving on a dirt road she activated the four-wheel drive function. while driving downhill, the vehicle unintentionally shifted out of four-wheel drive with the failure light displayed on the instrument panel. the vehicle was taken to mtn. view chrysler dodge jeep ram (6276 alabama hwy, ringgold, ga 30736, (706) 935-2328) to be diagnosed. the contact was notified of internal gear damage in the power transfer unit. the contact was informed that the part needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 69,203.*dt*jb

Service shifter. all lights come on. have to pull over and turn car off so car doesn’t lock up

Service shifter issue, replaced the shifter 3 times and problem keeps coming back months later

Service shifter

When the vehicle is moved from park to any other gear, all gear indicator lights, light up as well as a message displaying "service transmission shifter". this seems to be a very common issue that nobody can seem to get a straight answer as to how to correct the issue.

2016 jeep cherokee. when starting to accelerate from a stop, car starts to move then hesitates as if shifting to a higher gear, way to early. rpms go up then transmission shifts back down to correct gear, causing jerking reaction and then runs normally. the only good thing is that this problem comes and goes. problems started around 2018 with around 15000 miles.

Service shifter light came on. i had it fixed before. light came back on within 3 months after getting it fixed. i saw a post on facebook about a lady that had it happen to her 2017 cherokee. she stated that the light came on randomly while she was driving and that her wheel locked in place and the car sped up and she crashed. chrysler is investigating the issue. the same issue happens to me while driving. the light comes on randomly.

Lights on dash turned red and says service shifter. this happened about 6-8 months ago and now again today

Fuel pump failure causing emmision purge tank to fill with fuel causing $1700 repair bill. transmission shifts with sudden jerk unexpectedly almost causing whip lash.

It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. then after a few months the display will take a while to turn on, at one point during that time i went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. it did finally turn on after i removed the key from fob. i immediately took it to the dealer and they did some updates on it, couple hundred dollars later. was working fine after that, but two days later i got the initial message from above and my gps was not working. i took it back to the dealer and they said they will do updates again. dealer came back and said during the updates the radio went (stop working)and they had to replace the radio. they ordered one, i took it in for replacement and it's been in the shop for 3 days, they don't know what is wrong with it. they said they are waiting on factory to advise them.

Service shifter lights come on but once you shut the vehicle off the next time you start the car it's of it comes on and comes off. all lights on the shifter light in red and stay on. vehicle was in drive and i was driving in the city.

Service shifter issues, this is my fourth time needing to repair/replace the bezel and harness.. dash says service shifter and all lights from park, drive, reverse etc light up red while driving at which time must pull vehicle over and restart to reset it until repaired. this has happened to me 4 times now beginning in 2016, 2017, 2019, and again now in 2020. i see a lot of complaints on line with this issue and would like to suggest perhaps putting out a recall on this issue.

Service shifter light came on with all the gear lights lit up too. vehicle was parked when lights first came on. took it to the dealership and the service dept. said that the shifter box and wires need replaced. service dept. says cherokee are known for this. vehicle only has 49700 miles.

I was driving on the freeway with a friend, had my cruise control set and the car started speeding up, i pressed the brake pedal to disengage and it didnt so i pressed cancel on the steering wheel it just keep going, i keep tapping the break pedal, finally it just went off,i asked my girlfriend if she felt that, she said yes i thought you were doing it, i wondered what you were doing..i had a recall on my car eariler for the cruise control and took it in but if this is the same issue it wasnt fixed properly. i called jeep and they said since there are no recalls on my vehicle id have to pay for the repair..i believe this is the same issue.. there are only 21683 miles on my car..

The service transmission light and check engine light keeps comming on had it in the shop twice and they can not find a problem. i do not trust the car to take a trip in and that is why i bought it. it started when i first bought it and it still is doing it

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving 10 mph, the vehicle stalled with an unknown warning light illuminated. the contact stated that she restarted the vehicle and drove to her destination. the vehicle was taken to smoky mountain chrysler dodge jeep ram located at 556 highlands rd, franklin, nc 28734, (828) 369-5003, where it was diagnosed with needing the brake module to be replaced. the vehicle was repaired but, continued to experience the failure. the vehicle was taken back to dealer however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer had been informed of failure. the failure mileage was approximately 68,000.

Service shifter light comes on instrument panel as well as all the lights on shifter itself. this has happened while driving on i 69, placing it in park, and also when starting the vehicle. the pictures included are dated 6/13/2020 but this has happened numerous times since and that wasn't the first time it happened. did report to watermark toyota in madisonville,ky when we got the oil changed on 9/4/2020 and they said couldn't it to show a code. we will need to bring in when it is showing "service shifter"

The indicator light came on that read ‘service shifter’. then the p r n d lit up at the same time in red.

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving approximately 30 mph, the service shifter warning light illuminated. the contact stated she pulled over to the side of the road and sat for a while. the contact stated while attempting to resume driving, the vehicle hesitated. the contact stated she drove the vehicle to her residence. the vehicle was not taken to a local dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 69,000.

I have owned my 2016 cherokke since jan 2020 in april it began to run funny thats when i discovered the vehicle suffering from excessive oil consumption. i have been to multiple dealerships doing oil consumption test just to be told i went over the mileage a new test has to be started. now here i am with the same issue just the run around. i also have a trans that clunks and bangs into gear. sometimes it will hang before shifting or gear hunt and try to shift into two gears at once. i told the dealer this to be told that was normal or that my brakes were the problem. it still hasnt been resolved im stuck paying on this junk i owe more than its worth so i cant get rid of it. i just want jeep to take accountablity and fix it or replace it. all of these issues happend in city driving on busy roads and interstates as well as country areas with traffic.

Transmission pops out of gear while driving on highway , vehicle comes to a stop and rolls back and when put in gear it takes more than 10 seconds to engage after gas is applied.vehicle also stalls out when you come to a stop, once it stalls out you have to put vehicle in park and turn ignition off and try to turn it on again almost got hit from behind couple times.engine has external head gasket leaks vehicle had less than 20k once transmission start acting up and leaking coolant from engine between cylinder head and block all around engine.there has been a leak from the cabin or doors from day one when car was new once you get to 45+mph and brakes also chatter i had the brakes replaced 3 times less than 30,000 mies on the car the chattering keeps coming back.vehicle stalls and transmission pops out og gear on the highway.it throughs a transmission fault code and turns check engine light on fault code p0887-00 tcm circuit falt im scared to drive he vehicle and jeep wont do anything. im scare for my life to drive the vehicle its dangerous please help

Numerous times while in motion driving on a city street and freeway, "service transmission" appears on dashboard followed by the check engine light coming on. vehicle begins to lose power, loss of drive. pressing down on the gas pedal doesn't work. vehicle will not accelerate. have had to pull over and place vehicle in park or turn the engine off. vehicle will then have power again. also have had vehicle attempt to shift while in motion driving slowly through a parking lot. warning came up on dashboard stating you have to be in park before shifting. check engine light came on and vehicle lost power, loss of drive. had to park and turn the engine off. there was a recall for 2014-2017 jeep cherokees for ptu, july 2020, nhtsa campaign: 20v343000, but my vin was not included in this recall. i was advised by fca to take the vehicle to my dealership and have them diagnose issue, but would have to pay out of pocket. i don't feel that is reasonable since my vehicle is performing the way the recall summary describes. i am no longer under warranty and not covered under an extended warranty. this issue has been ongoing all year starting jan 2020 up until now, sept 2020.

Was turning left and vehicle shut off midturn was nearly rear ended took jeep in shop didn't fix was still under warranty also was driving when all jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine

Tl* the contact owns a 2016 jeep cherokee. the contact stated the leather on the dashboard started to loosen on the passenger’s side and continued to the driver’s side. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was 10,000.

Service shifter light came on at around 29k miles or so. had it serviced at a jeep dealer with my maxcare warranty and i’m now at 33k miles and the service shifter came back on. i’ve read on forums that many people have had this issue. i’m paying a lot of money for this car and it’s ridiculous to have to deal with this issue after getting it fixed. the first time the light came on it wasn’t reading that it was in park. now it comes on whenever i’m driving. i’ve read that this issue has caused some people to have to replace a transmission.

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving at various speeds, the vehicle intermittently stalled without warning. the vehicle hesitated to start for a few moments then resumed normal operation. bayird dodge chrysler jeep ram of west memphis (1901 e. service rd, west memphis, ar 72301, (870) 394-9608) was contacted and confirmed that the vin was not subjected to a recall. the vehicle was taken to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. the contact linked nhtsa campaign number: 20v343000 (power train) as a possible solution to the failure however the vin was not included. the vehicle was not repaired. the failure mileage was approximately 69,000.

The transmission light has been on pretty much since i got the vehicle. have taken it in to orileys and was told codes were either transmission or firing. i was told to change the coil packs. this seemed to fix the issue of it bogging down while driving. like it wouldn't shift. if u put it in manual it would work. coil packs fixed all that. now my wife drives vehicle in detroit traffic and the vehicle just slips out of gear while driving. has been very dangerous while in flow of high speed traffic. vehicle like wanting to stop immediately and almost get rear ended.

Tl* the contact owns a 2016 jeep cherokee. the contact stated while driving 70-80 mph, the vehicle was vibrating. there were no warning lights illuminated. the vehicle was taken to south pointe chrysler jeep dodge ram (5210 s ih 35 frontage rd, austin, tx 78745 (512)774-6306) but was not diagnosed nor repaired. the vehicle was taken to an independent mechanic where the contact was informed that the output shaft and pvt needed to be repaired. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 65,000.

I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem

While driving down the highway at 65 miles per hour, my vehicle dinged and the speedometer display showed service shifter. i look at the gear shift, which was still in drive, and all the lights were on. this has happened repeatedly over the past year or so at random times: on the highway while driving, while at stop signs, when starting the car for the first time of the day. sometimes i will go weeks without a problem, other times i will go minutes. the current work around is to shut the car off and turn it back on.

We’re getting the “service 4wd” warning again. this isn’t the first time it happened.

The sunroof will not close. when the button is pressed to auto-close the sunroof, the roof begins to close but stops 3-5 inches from full close and then reopens fully. it takes three attempts to auto-close before the system stops auto-close and then you have to hold the close button for it to fully close. i’ve had this repaired once during warranty but it is happening again.

Console suddenly displayed 'service shifter' message while driving 60 mph on highway. it was dry out. also all shifter lights prnd lights on solid. i'm at approx 70,000 k. afraid to stop in right on empty highway late at night, i dtove to nearest service before shutting off engine. restarting cleared error. as i was on a long road trip, continued on. this error occurred for second time, approx 2000k later. restarting again cleared. i have not driven since. saw online hundreds with same issue and no clear fix or recall. jeep need to address this asap.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the vehicle experienced rough idling. the check engine warning light was illuminated. the vehicle was taken to quirk chrysler dodge jeep ram (830 plain st, marshfield, ma 02050) to be diagnosed. the contact was informed that cylinder number 3 failed and that the engine needed to be replaced. the contact stated that the vehicle was previously taken to an independent mechanic and was diagnosed that low compression on cylinder number 3 showed internal failure with dtc number: p0303 (cylinder #3 misfire). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 68,000.

Service shifter light appears on my dashboard intermittently. this usually occurs when i'm either parking my vehicle or when it is in park. if i shut the vehicle off and restart it goes out for the time being. i don't know if the frequency will increase on how much this light will continue to come on.

I was driving my 2016 jeep cherokee and the service transmission came upon my dash message center and the engine light came on. my truck started driving badly, but i was able to make home. now, the engine like keep randomly coming on and my truck keep shutting off whenever it please!!!!!!

2016 jeep cherokee on the highway randomly lose power and would need to pull over restart for the transmission to reengage. this seems to be recall, had the work done in michigan while on vacation due to the dangers of driving it back home to tn. dealer did not mention it could be a recall and had me pay full amount.

I bought my car brand new in 2016. at 33,000 miles the engine failed resulting in the car shaking when accelerating in motion and the engine light came on. i brought it in and was told the spark plugs failed and they were replaced. at 58,000 miles the same thing happened again. i was told it was the spark plugs and these were replaced again. at 74,100 it happened a third time. i brought it to a different dealership. at this time, the car was almost 10,000 out of warranty. the dealership informed me that there was oil leaking out of my engine onto my spark plugs causing the spark plugs to mud up and fail and that i would need a new engine. after some arguing back and forth, fca, usa agreed to supply a new engine if i paid for the labor, which i did.

While driving, my jeep will come up with a ‘service shifter’ warning and all the lights on the shifter will come on. this happens at least once a week.

When turning, left or right my 2016 jeep cherokee stalled. it emitted a ding sound and flashed the message “shift gear to park first”. the battery light and check engine light illuminated and the engine shut itself off. i lost power steering and acceleration. it has happened 7 times since december 2019, sometimes multiple times a day. i suspect the oil level being low is the cause. but i have no indication that the oil level gets low.

I was driving home and had to come to a full stop due to a traffic light, the engine just shuts down, and there's a message to shift the car to desired gear. the car was on drive but did not respond. i shifted gears from drive to park and got no response from car. it also seemed to indicate the emergency brake was engaged, but it was not. had to turn off car completely (on a three lane street), and turn it back on again. i got this car 4 months ago, bought it used with 36,000 miles on it and had not had any problems. now i see this is a recurrent problem on many cherokees, and i'm so disappointed that fca has not looked into fixing this issue. i will have to take to a dealer.

Without warning my 2016 jeep cherokee will stall in the middle of the road. i have checked the oil after this occurred and there was very little oil left. no indicator lights came on and this has now happened while driving at about 35-45 mph and while making left turns. the oil is consistently changed at 5000 miles and this occurs after about 2000 miles

Service shifter warning light. comes on periodically. turning off the car and restarting it does not change it at all. started shortly after purchasing car and has continued to happen every couple of months. i’ve replaced the thermostat and done regular maintenance, none of which have helped the situation. i have not had the shifter service yet because the light eventually goes away. however i’m very worried.

A pin fell out of the shifter while driving on the highway causing it to malfunction

"service shifter" warning message appears and all positions on the shifter console are lighted (p, d, r, etc.). almost always happens at highway speed. most of the time, but not always, stopping vehicle and turning off and then on again clears the message. occassionally requires multiple power off/on cycles to restart without the "service shifter" message.

45695 miles "service shifter" showed up on the dashboard.i was on the highway and all the shift lights were on.

While driving the vehicle, the check engine light and service transmission came on. it starting acting as though it was stuck in a higher gear. going from a complete stop and accelerating, there was no power. after getting the code read, it was displaying p0887 "tcm power relay control circuit high." i've researched the issue and noticed that it has happen on a lot of the chrysler vehicles from 2014 to 2018.

I was driving for about 20 miles. stopped at a store for 5 minutes, turned the car off . got back in the car and the service airbag system light came on. then it went off and on for the 20 mile ride home. then it stayed on all the time. called the car dealer and told them about my problem. said that it was problem defective. made an appointment for the jeep. was told that the intermediate seat connector under the seat was bad. that the pins re making a poor connection. had to buy a new harness.

The check engine light comes on with the message service transmission. took it to the dealer and they cleared the code then test drove it but was unable to recreate the code. the code and check engine light has come and gone several times since this incident. every time this happens we are driving the vehicle on the highway and are in 7th or 8th gear.

4 different times and months apart when driving on the freeway, vehicle loses power and the transmission light goes on. max speed at this point is about 20 miles per hour. each time i have limped the car off the freeway and shutdown. i waiting a few minutes the car starts back up and drives ok but the check engine light is still on. when i get home or work and the car is parked for an hour or so the check engine light clears and because of this dealership can not code it. not sure if it is a transmission issue or computer issue. seems very random but only occurs when traveling at highway speed. with no proof and it being random did not know what to do. saw a news report for a recall but not my vin, but the description of the problem was very much the same. jeep should expand the recall before someone gets injured during one of these incidents.

"service shifter" warning comes up on the dash periodically. been happening over the last year. sometime it's a few days or months before it comes back on. contacted local jeep dealership who said not to bring it in until the warning is consistent. also, dealership said they can't check the warning unless it's active. the warning goes away if the vehicle is turned off and back on. warning has come on while both in motion and stationary. searched numerous websites and it appears alot of people are having this issue. why isn't there a recall on this? seems like no one really knows how to fix it.

My car started up fine then i was leaving a parking lot and my car literally stopped and died . i turned the key and my car wouldn’t start up . i waited again and it still wouldn’t start. i thought it was my battery so i had someone use jumper cables i waited a little bit longer and my car started up . then the next day i drove it to the dealer ship then my husband was told when the oil gets to low the car automatically dies there are no warning signs , there’s nothing you can do to fix this problem and that it’s very common in my type of jeep. so i’ve been checking my oil and every 2 days i have to put oil in my car because i’m scared that my car will stop on a major high way .because there was no way to fix this and i don’t know where the oil is going in my car .

Single click heard from brake area at the end of braking. doesn't happen if you turn of stability control or put into snow or sport mode. dealership cant find reason for loud click. rotors and pads replaced, happens about 50% of times braking.

I turned on my vehicle getting ready for work when a message reading “service shifter” appeared while the lights on the shifting settings lit up. i looked up the problem online and found that it’s been a common thing happening to other jeep cherokee owners. i was in my driveway, stationary when this happened and now i can’t go to work until it is fixed because i’m concerned that if i drive around too much a more serious issue may occur.

Jeep will be in drive. i will be driving. it will stop and give warning that vehicle needs to be put in park before it can be put in drive. but shifter has been in drive for a while and i had been driving. it will lose power for now reason. like it is downshifting but my foot is one the gas peddle. has happened numerous times both issues.

Service shifter light comes on and my shifter where the r and d are light up red. it happens when ever i turn the car on it randomly happens then if i shut my car of it goes away and comes back

I was driving home in a residential neighborhood. my power steering unexpectedly cut out and the check engine, power steering and traction control light came on simultaneously. because i could not control the car with the unexpected loss of power steering i drove off the road until i could brake. the vehicle was in motion as this occurred and going forward at a low rate of speed. the error appears to be around the electronic steering assist system. brought to garage next morning via tow truck. car was behaving normally. all warning lights off and steering functional. shop checked grounds, power and a wiring harness and could not find the cause for the steering to cut out like it did as they could not replicate the issue. there were multiple error codes in the system regarding loss of communication with the electronic steering assist module. due to the random nature of this incident and the inconclusive diagnostics i am very concerned that this can and will happen again and could cause a much more severe accident if i'm going highway speeds when the steering cuts out or driving in winter weather.

Service shifter light comes on for the past year. had in 6 months ago and they told me it just needed a "software update". now 6 months later they say it need a new shifter an wire harness for $500. this should have been done originally since it's the same issue and now not under warranty. internet has many complaints from this known issue. *tr

First this jeep uses oil fast. i have to put oil in the car way before it’s due to be ch aged. the car will stall and stop and have no power. it has shut off on me in the middle of a busy hwy and would not go. i had to cut it off and back on it would go about 500 feel and do it again. now this jeep has left me stranded a few times. it just would not crank. replaced battery in key fob and still nothing. the car will randomly shut down and flash codes. it told me to service transmission about 54000 miles and wouldn’t go. brought it to a dealership and they updated it but those problems only fixed it for a few months.

Transmission is squealing as i drive down the road. many times when i put it in drive it doesn't want to go. i have also experienced this at traffic light stops. the vehicle will be in drive and when i press on the gas to go it jerks. this is a safety hazzard because i don't know if there is going to be a time where is will not respond and strands me.

Car shut off in the middle of the highway, couldn’t do anything, not even put it into park. was going 70mph. *tr

While driving, service shifter light came on dash display and all gear lights lit up red

Service shifter light came on and gear shift lights are all red,p,r,n,d. this has been ongoing where the lights go off and come back on abruptly. i have pulled over turn the vehicle off and wait a few minutes and the service shifter notification is cleared, and does not come back on for a extended time of 3-4 days then comes back on. *tr

Driving on a busy four lane with heavy truck traffic the engine light goes on and the display states service transmission. you can push the accelerator clear to the floor and the car creeps not more than 25 to 30 miles an hour if it is level, it just drops off! you can't pull a hill. it is like getting run over. cars and trucks are all over you! accident waiting to happen. we pulled off the road and turn the vehicle off then start it again. it operates again, but the engine light stays on. we were told by the owner of a transmission shop that it seems like a software programming issue. we called jeep and were told to submit our vin to see if there is recall. there isn't a current recall for our vin. this is a serious safety issue!! we looked on line and found an article on a site called carscoops.com that there is a recall for what appears to be the identical problem that we experienced. for 2014-17 cherokees like ours. please help. we don't have the finances for a large transmission repair. the vehicle is out of warranty and dangerous, it is a 2016 thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc *tr

My 2016 jeep cherokee latitude 4 x 4 overheated bursting 2 cooling heater hoses, drained out all the antifreeze coolant. mechanic hopes that head gasket will be the only damage otherwise can ruin the engine and that will cause a engine replacement which will be a very high cost. *tr

This jeep has been nothing but problems. when we were in an accident i didn't think that it could be due to the lack of acceleration and poor transmission operation. as the last 2 years have gone since the accident, it is obvious that the accident was a clear result to the powertrain failing. when pressing on the accelerator the vehicle will hesitate or cough before it moves. once it does the rpms shoot to high. when driving in traffic the car shakes as it stays in gear to long, or doesn't shift to the proper gear at the proper time making the ride very whip lash like. aside from that the vehicle burns oil so fast i change the oil every 2000 miles. the vehicle currently has 39k miles and i can not wait to get rid of this car. it is unsafe and a true example why i never liked jeep/chrysler in the first place. i'll never buy another mopar brand again. *tr

While driving my check engine light came on and i got a "service transmission" message. i went and had it diagnosed at autozone. it came back with error code p0887- tcm power relay control circuit high. the light comes on and goes off but i am noticing a decrease in the acceleration power and at times the vehicle acts as if it is in neutral, i had to put the vehicle in park and then drive and it slowly started driving. *tr

While driving my vehicle tues.5/26/2020,we were approaching a stoplight,when i accelerated transmission act like it was in neutral,so i looked and it wasn't it slowly accelerated and as we continued the dash went dark,when it came back,the engine light was on and had error code stating airbag needed update.i got home and tried checking transmission and noticed,a computer instead of stick so i research problem and found recalls on year and type vehicle.when i called to check and describe my symptoms i was told my vehicle wasnt on recall.i was wondering how exact year,make,and model of vehicle on recall,but even though mine is experiencing the exact symptoms as described in recall!! *tr

Everything is fine except when my car will not go into reverse then it say shift to p transmission problems. please note i just bought this car used.

I just bought the car a few months ago, the engine kept stalling will driving. the oil was bone dry! *tr

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at 30 mph and making a right turn, the vehicle stalled. the instrument panel displayed a message to place gear shifter in proper gear. the failure recurred three times. the vehicle was taken to northwest chrysler jeep dodge ram (19616 northwest fwy, houston, tx 77065) however, the mechanic was unable to duplicate the failure or retrieve a fault code. the contact was informed that the vehicle needed to be picked up. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage 23,000. *ln*jb

“service shifter” is displayed, meaning i cannot use any of the in vehicle controls or use the manual transmission feature or see what gear i am in. it’s an automatic but has the manual option. i’ve seen hundreds of other people effected by this, needs to be a recall asap or grounds for a class action if no action is taken. *tr

The car has shut off 2 times while driving. currently the car will not start and not sure what the issue is. have taken back to dealership twice only told me there is nothing wrong with the car. *tr

While driving 65-70mph check engine light came on car started to loss power and could not accelerate. when we came to a stop hard car accelerated slowly. we turned off car for a while and restarted it acceleration came back but check lite on. next day no lite and car was fine took it in and dealership ran a quick test couldn't find anything. it happened again 4 days later after driving 3 hrs at 65 mph and the next day it was fine. *tr

While driving an alert on the dash said to service shifter and all the lights by the shifter itself illuminated. i immediately pulled over and restarted the car and the warning went away. *tr

Vehicle shif to park while driving. all electrical indicator on. vehicle currently at hudson valley dodge jeep in newburgh ny. this vehicle has been there more than 2 month with all specialist and they cant resolve the issue its not safe. contact hq for chrysler john the case worker 8002479753 ext305012. please research before someone get kill, they are case being reported on youtube with the same issue. car was tool same day they claim issue was resolve the car was toll back with gear engage on drive with indicator on park. please contact us at (917)517-0921

Engine keeps shutting off everytime i make a sharp right turn. *tr

At random times i will get an error on my dash board where the electric speedometer shows and it says "service shifter". also, all the lights on the shifter (p,r,d, etc) turn on in red. i will not go away by pressing the ok button. it was not happening a whole lot, just from time to time, but lately like the past week or so it has been turning on more and usually goes away if i turn the vehicle off, take out the key and then turn it back on. this seems to happen at any given time, whether the vehicle is in motion or not. the latest was yesterday, i have not driven it today. *tr

Gears are clunking when being shifted from any gear. *tr

When making a left turn from a stop position hearing a humming noise coming from the right rear of the vehicle and as soon as i turn back to the right to straighten up it goes away,,vehicle only has 19k. *tr

My dash is displaying “service shifter” and my lights by my shifter are all lit up beside the reverse. it began doing it only in reverse but now, 9 months later, is doing it at any given point. i did a scan on it and it says has to do with the “transmission control module” and “electronic control module”. *tr

My 2016 jeep cherokee-latitude has 89000+ miles on it. a few months ago i thought the transmission was slipping and bought fluid for it. couldn't find an access point, so i took it to a dealership. guy told me it was a "closed transmission". took it in the back and claimed to do an update. after that, an error msg began popping up saying "service shifter" and all the lights on the shift panel were red. after this began happening more i called the jeep customer service where they hinted it may be a recall. now dealership wants to charge me $375 to fix it. i'm reading from other jeep owners who have the same issue that jeep has no fix, but keeps charging people. one guy said his actually stopped on him almost causing an accident. i have been driving on the street and the highway, eventually stopping, shutting the car off and turning it back on. i'm going to cancel my appointment because they can't fix it. this issue should be addressed by an overseer of automobile safety. i hope that is you. i don't want to be a crash test dummy. please pressure chrysler on this issue before it's too late if it isn't already. no particular date, but last time was 4/15/2020 @ 4:30 ish. *tr

While driving in traffic suddenly lost power. light on dashboard indicated something with transmission. dealer inspected and said nothing was wrong mechanically. it needed a software update. we were lucky to have not been rear ended. if nothing was wrong mechanically, it should not have lost power. a notification would have been more suitable. carcomplaints website has 50 similar complaints about 2016 cherokee dying or losing power for no other reason than the computer. everyone of them states how dangerous this is while in traffic.

"service shifter " randomly lights up on control panel when driving. you need to stop and shut off vehicle to make it go away. occurs mostly when just starting from stopped position.

Whenever enroute the car battery or whatever the issue may be electically would completely shut off locking the steering wheel, rendering the vehicle dead. even with turning off the car and starting it, the process takes three to four tries. itll happen randomly sometimes at light intersections, making turns, even on the highway. its been happening for the past 4 months even after oil change and two battery exchanges. today it happened again, twice, once going through a light dying in the middle of the intersection, and the second was passing on the overpass. there hasnt been any accidents or injuries yet but there has been a vast amount of close calls.

Tl* the contact owned a 2106 jeep cherokee sport. the contact stated that his wife was driving at 25 mph when the front wheel on the driver's side detached from the vehicle, causing the vehicle to drop to the ground. the vehicle veered off the road grazing a tree until it stopped. the contact stated the air bags did not deploy causing the driver to hit the steering wheel. the contact stated that his wife sustained bruising on her chest, eyes, arms and suffered a concussion. the driver was unconscious until was pulled from the vehicle. the driver did not seek medical attention. a police report was filed. the vehicle was towed from the screen and it was totaled by the insurance company. the manufacturer was contacted and a case was opened. the contact stated that the vehicle was not included in nhtsa campaign number: 16v284000 (power train) which could have been the cause of the failure. the failure mileage was 44,000. *dt*jb

The back axel or some gear tha makes a loud sound of miss gear when turning.

Started having service shifter codes at approximately 30k. would be repaired & after about 8 wks it would throw the same code. repeated the same cycle 2 adtl times. took a total of 4 times till the entire shifter, module & wiring were replaced. at 40k miles my jeep died on me going down a hill. had to coast down hill & find a halfway safe area off the highway. i had no ability to start the vehicle. the electronics would come on when i turned the key but it would not turn over. all the lights on the shifter would be solid & the service shifter alert came on. immediately called the dealership. the service adviser walked me thru how to reset the car. wait for 5 minutes. turn the key on & let it cycle. turn the key off. repeat the process 3 x's till it starts. took it into the dealership & was told the thermostat module & the radiator. neither of which would be covered under warranty. same time i also had an oil change done. 2 1/2 mths later same issue. die going down a hill. again took it to the dealership. told that it was a sensor & wasn't covered under warranty. had an oil change done this time. i have not replaced any parts on it yet. the thermostat module & the radiator are still the same as the first time i took them in. 8 weeks later same issue. i took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the jeep was leaving me coasting for a safe space to pull over in traffic. within 2 minutes they discovered jeep was 2 quarts low on oil. the engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. since then i've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything.

As i’m driving, a dash warning light comes on that says “service shifter” and all the lights indicating what gear i’m in come on. this has happened twice in the past week and i’ve before about three months ago, twice on a city street (45mph) and once on a highway (65mph). each time the car has to be turned off and restarted to clear the message. *tr

Purchased my 2016 jeep cherokee in february of 2017 brand new with 3 miles. it now has 71,000 miles, when coming to a stop, car will shut off and a message reads across the screen "shift to p then desired gear" i turn the car off and restart and the engine hesitates to start but after a minute or so it restarts. i turn a corner and shuts off again with message "blind spot alert unavailable service required" told this is due to oil being very low with an oil change it show solve the shut off problem. it's at dealership now just waiting because they have to perform a diagnostic test due to another problem i'm having with hard shifts, lunging, and repeated illumination of dashboard and radio lights shutting off. told it possibly needs a system update. with that being said i'm told i have to pay for a diagnostic test and system update because my warranty has expired however i read it happen prior to 2016. why should i have to pay for this if it happened after my warranty? also a/c is not working all the time. it will shut off and then at times when i turn a corner it will shoot back on. has something to due with a/c blower. i've literally had this jeep 3 years i have never ever had this many problems with other vehicles, new or used as i've had with this one.

The vehicle says “service shifter” and all the lights on the shifter light up. i was told by my dealer that the vehicle needed an oil change. i had the oil change, but it still keeps happening. when it does happen, i pull over and turn off the car and turn it back on. sometimes it goes away, sometimes it doesn’t.

Service shifter comes on dash and all lights on prndl come on / dealership tells me it's not covered under warranty and i can pay to have it fixed.

My 2016 jeep cherokee all red lights next to the shifter come on and a message appears on the dash says service shifter, the car drops out of drive gear into neutral. i sometimes can reset it by shutting the car off and restarting but that does not always work and the car then has to be removed from the road. this has caused me to be put in some very dangerous situations as you can imagine. what is more dangerous than being on the highway and losing all forward motion.

There is a water leak i can’t find every time it rains the passenger front and back floor are flooded but the seats and everything else is dry

Transmission misses when it is both up and down shifting. transmission does not always engage when put in reverse. car balks when going uphill and transmission struggles. when you are going down hill and lift your foot off the accelerator the transmission balks and struggles shifting down.

The vehicle was brought to the dealership for several issues at one time on 5/16/2017 (mileage 32779). the vehicle was purchased, new, 5/2016. the service shifter message had been coming on and going off and the dealership told me that they did not know why and could not do anything about it unless it was on when i brought it in. the dealership stated that the problem may come from the battery being bad and that they would not cover the bad battery. after a call to jeep customer care, jeep agreed to pay to have the battery replaced by the dealership at no cost to me. this was 7/12/2017 and the shifter issue was noted again on this service order. 4/2018, a technical service bulletin was put out about this issue, but i was not aware of it until 12/2019. after research and the discovery of the technical service bulletin, this is a common problem with many of the jeep cherokees produced between 2015 and 2018. there has been no recall. i brought the vehicle to the dealership 3/12/2020 to get another issue fixed and asked them to repair the service shifter problem, now that they knew how to fix it. they would only fix it if i paid for it. i, again, called jeep customer care for assistance, but have been told this time that the mileage is too high and it is out of warranty, even though i brought this to their attention during the battery ordeal in 5/2017. they are refusing to cover the cost of the repair, even though this has been brought to them during the warranty period (as with the battery). originally, jeep techs did not know what the problem was or how to fix it when i brought it to them in 2017. but jeep is now aware of the problem and how to fix it but won't unless i pay for a repair they weren't able to do, at the time, but are able to do now.

When the vehicle was started an error code came on the screen that stated “service shifter” and at the same time all the lights on the shifter were lit up all red. the car was immediately shut off and then turned on a few minutes later with the same code on the screen and lights lit up on the shifter.

While in motion: if the 2016 jeep cherokee drives over a slight bump, various electrical components will lose power and a warning light will appear on dashboard screen -- most of the time the service brake system warning will display; and other times, the screen power will completely shut off. in addition, while in motion, sometimes the engine will suddenly lose all power, the steering locks up, decelerates and all power to the vehicle shuts off. the only solution is to turn the vehicle completely off, wait a few minutes and start it again.

I bought my 2016 jeep cherokee latitude from a carmax about 7 months ago with about 30k miles on it. a few months later, my service shifter light came on when i turned my car on. i started driving and nothing was happening, but the light remained on. i pulled over to the side of the road soon after and after turning off and on the car a few times it disappeared. in the past month or two i have had this light come on many times. after looking online, it seems like this is a reoccurring issue with jeep cherokees from 2016-2017 and the problem persists months after it has been serviced. i am going to be taking my jeep in to be serviced because of this warning and will monitor closely if/when the warning reappears.

Both the electronic throttle control system lights came on. the vehicle repeatedly would seem to glitch out while operating at varying speeds in motion on city streets and highways. seems to lose power for very brief spurts.

Service shifter came on and all lights on gear shift prnd were all lit up

Car shuts off randomly while driving! loose power steering and power breaks. after looking online, this seems to be a common occurrence. car stopped in the middle of an intersection! dealership explanation is that the oil is low and car is designed to shut off while driving if the oil is low. i just had an oil change and no oil light ever came on. many people reporting the same and that this engine burns a whole quart of oil per 750 miles!!!

For the past year my transmission has been shifting hard and i’ve been told by the dealer that it’s normal. i’ve had service shifter messages pop up and all the lights illuminate red on the shifter. i also have a service 4wd system message and the 4wd is in operable. this vehicle only has 58000 miles on it. these issues have been going on for the past year with no resolution. i feel that i have been sold a lemon.

I have owned this vehicle since april 6, 2019. it repeatedly and without warning shifts out of gear and comes to a stop.the srvice shifter warning light comes on. i have brought the car to herb chambers jeep in millbury ma. 4 times and they are unable to fix it. the last time this happened on april 22,2020 the charlton ma. police responded and had to direct traffic around my car till it was towed. i do have a police report with 3 pictures if needed. this was on rte 20 in charlton while moving.

'service shifter' appears on dash. all lights light up on shifter prnd

Service shifter light keeps coming on. all the lights light up on shifter. car keeps sounding like it’s revving on its own. and also car keeps feeling like brakes trying to slow down car by itself, and that happens sometimes while it sounds like revving at same time.

Jeep been cutting off alot, but can recrank, lighting bolt comes up when dies, now getting worse and lightning bolt stays on. looking up what it means, shows electronic throttle. just cuts off no warning, regardless how or ehete you at during driving.

2016 jeep cherokee. consumer writes in regards to difficulty with stop/start feature on vehicle. *ld the consumer was advised to replace battery, the vehicle lunged forward while attempting to park. the consumer was advised the software. needed to be updated *js the consumer was concerned that the cabin filter was not mentioned in the owner's manual. the consumer was unaware that the cabin filter existed and would need to be replaced. *js

While driving the vehicle in a forward direction with the transmission set to d the vehicle suddenly loses all forward drive and behaves as if transmission is in neutral. applying throttle increases engine rpm but as no effect on forward propulsion. the “d” normally illuminated on shifter changes from solid to flashing and a message may appear in the dash console. one recent message read something like “ reduce speed to 0 and shift into park”. these spontaneous events occur under a wide variety of diving conditions; form rolling slowly through a parking lot or city street driving, to full highway speeds. the vehicle can go days or weeks between events or present several in the same day. on more than one occasion i’ve had to suddenly maneuver the vehicle in traffic from highway driving lanes to a shoulder where i could stop and cycle the transmission shifter from d to n and back to d then rejoin traffic.

All lights light up on the shifter at the same time. error message comes up on the display that says to service shifter. turn car on/off and everything goes back to normal.

I continue to get error on dash that reads "service shifter" and all of the gears lights, light up. this is the 3rd time i have had the shifter assembly and housing unit replaced. when it happens, the transmission slips and it has gotten stuck in gear on at least 2 occasions. this is a 2016 jeep cherokee with 46k miles which i have had for 14 months. the first time it was replaced, was after having the jeep for 3 months, then happened again about 6 months later, had assembly replaced a second time, and it is currently in the shop for the 3rd time to have it replaced as well as the transmission checked due to it slipping and getting stuck in gears. it typically happens when i first turn the car on, and will reset itself if i turn the car off and then back on again. on 2/28/20, it happened multiple times during the day both when parked as well as when i am driving, which is concerning.

Motor blew up at 72000 miles, smoke filled interior of vehicle making navigation impossible and rear tire was punctured by motor parts causing vehicle to leave roadway, informed fiat/chrysler of the issue of motor failing to cycle oil causing major failure of components, they are aware of engine issues yet refuse responsibility. motor replaced at cost of 6,300. no warranty on vehicle.

Service shifter warning on dash with all red lights next to all gears on shifter. as soon as i put in drive, the warning came on and all lights lit up. will not reset by restarting the vehicle.

"service shifter" message with solid red lights on shifter panel (p-r-d, etc.). when vehicle is shut off and restarted message disappears. this situation occurs randomly and has happened roughly 10 times in last six months. this occurs while the vehicle is in motion at non highway speeds. dealer could not find a problem. it continues to happen randomly. seems to be a common issue with jeep and should be a recall.

Enormous amounts of oil burning up and scolding the cylinder walls. oil change and guaranteed 3000 miles. less than 1000 miles later all oil gone and cylinder walls scorched. no leaks at all the cause the missing oil. every 1000 miles dealer having to top off oil until next oil change.

At about 20k miles, a warning on the display popped up that says, "service shifter" and all of the gear shift lights all lit up. this happened two times, once while the vehicle was in motion and once while it was parked. after those two times, it stopped and didn't happen again until now. the issue has returned at 45k miles and is happening a lot. when it happens while i'm moving, the engine revs up really high. when i'm parked and it happens, i have to turn the vehicle off and back on before i can shift into gear. the dealership has not provided a solution.

The service shifter light keeps coming on. with that..the lights next to the park, drive, neutral and drive letters all turn red. i’m taking it to a dealership this saturday and i know that it will cost me. i had my two kids in the car 1 and 3 years old when it happened. my car was parked overnight in my garage because it’s been raining all week and i didn’t want to get out into the rain to let my two kids inside. i drove it about a mile down the road when this problem started. i read that this is a reoccurring problem with this vehicle that a lot of people are having. some say the problem gets worse like the vehicle shuts down while driving and others say they have to keep paying to have it “fixed” but the problem with keep happening. also my vehicle had a misfire on the 2nd cylinder and my vehicle kept jerking two weeks prior to this incident but we also paid to get that “fixed”. i got this vehicle because i needed something reliable to drive my family around in and it’s causing me more headache and now i have to worry if my kids are safe to ride with me in it.

I have owned my vehicle for about 3 years and just the beginning of this year (2020) i have had two problems with the service shifter light coming on while going at a speed of 55 mph. both times i have been driving on the highway and the light just comes on and all the lights on my shifter panel light up. if i turn the vehicle off then right back on the transmission light comes on and will stay on for a couple of days. i've contacted several different dealerships and they tell me they dont know what the problem is.

While car was in motion in suddenly slows down and seems to turn off and the battery light comes on and it states to put car in park. i’m unable to move care and steering wheel becomes locked

Service shifter warning appears in main console display which replaces your digital speed indicator. will not disappear until you stop and restart car. happens while moving. after googling the issue appears quite a few others have this same problem. is just distracting if youre on the highway with your current speed suddenly replaced with a warning. as per others on google with the same issue.. had to have the shifter bezel and wiring harness replaced.

Service shifter code which was diagnosed as needing a new shifter harness and bezel costing me $462 +tax. the message boards show numerous jeep owners having this issue with brand new jeeps. the grand cherokee has issued a recall and i don't understand why the regular cherokee hasn't yet.

My service shifter light keeps coming on. has been coming on and off since i purchased in march 2019

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while attempt to move from a stopp, the accelerator pedal was depressed however, the vehicle failed to respond. the contact stated that an audible chime was heard while the battery failure warning light was displayed on the instrument panel. the contact also experienced a similar failure while driving at 20 mph and attempting to merge onto a highway. the vehicle was taken to fred martin superstore 3195 barber rd, barberton, oh 44203 (330) 753-4444, to be diagnosed. the contact was informed that the oil level was low and that it was recommended that an oil change be performed. the oil change was performed. the manufacturer was not contacted or informed of the failure. the failure mileage was 50,527.

I was driving and the lights on the shift all turn red. i pulled over turned the vehicle off drove again and all the lights turn red again repeated the process and and it turned on again. called the dealer they never heard of the problem looked it up and said that the shift needs to be inspected but they said it is ok to drive.

Today a message came on in my message window on the dash that the shifter needs to be serviced and all the shifter lights came on along with it. my car has about 60,000 miles on it. i purchased this car brand new and have already had 2 recalls, battery replacement, and transmission thermostat replaced on it. it sucks that these costs have had to come out of my own pocket because mopar/ jeep has made such a lemon of a car. i've had to have towed twice so far.

While driving in cruise, going 70 mph down a highway, my jeep displayed an error message stating "service shiftier" and all my gears lit up red. this is my 2nd jeep and the first problem that has occurred since i purchased the vehicle last year. the car is updated with all oil changes and mechanical work and has never given me a scare. just hours after the message displayed, i took it to be looked at at my local auto zone and even with a second opinion from a worker who used to work for chrysker, they could not see a solution to the problem but advised me that this is a common issue that they have seen 5 other times this year with newer jeeps than mine and some similar to my make and model. i was told that there is no known solution to this issue but to drive with care because this issue could leave me in a situation where i am unable to shift into park or where my gears shift on there own. i am at a total loss as to how to fix this or what is exactly wrong with my vehicle.

I keep getting the service the shifter messages

Gear shifter service warning

At any given time, when vehicle is in motion and usually when switching gears, the shifter malfunctions causing an interruption in movement of the vehicle. to correct the problem, i have to turn the engine off and restart. this happens frequently!

On feb 6, 2020, i was getting ready for work when i noticed that my jeep had a message appear on the dash board regarding shift shifter. i was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. when i looked over the shift shifter, the prnd were all lighten up in red. i has causing traffic and had to get my car towed.

April 2019 service shifter message kept going on and off took it to dealer and was charged to replace shifter bezel kit and jumper wiring. then in january 2020 the service shifter message came on and off again and was now charged to replace the complete electronic shifter.. message always came on while driving and went off when turned engine off. i se as arched online and found this is a common problem with this car.

‘service shifter’ message keeps popping up on the dash, accompanied by all gear lights in red. used to stop after powering the vehicle off and on again. i’ve seen that so many other jeep cherokee owners have experienced this. how is this not a recall? so unfair for those of us outside of a warranty.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at night, the high beams failed to operate as intended. the vehicle was taken to the lia chrysler jeep dodge ram colonie auto repair & service center dealer, located at 2116 central ave, schenectady, ny 12304, where it was stated that the vehicle performed as designed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 21,000. *dt*jb

Transmission service shifter light came on after starting the vehicle. turned it off and back on again and it went away. happened several times. had the shifter and wiring harness replaced once before. this would be the second time the shifter and harness would have to be replaced. first time happened at 17,330 miles. second time at 21,000 miles.

When i start my car, the dash says “service shifter” and the “ p r n d” all stay lit. this has happened 3 times in the last month/ month and a half. my jeep only has 29,000 miles on it. if i restart my car, it seems to go away for the time being.

I was making a left hand turn in my 2016 jeep cherokee when i was struck by another vehicle who was headed the towards me. i sustained major front end damage in a collision and the car was totaled, and none of my airbags deployed. the other vehicle a chrysler pacifica, sustained less front end damage and both of their airbags deployed. the impact was hard enough to spin my car completely around so i was facing the opposite way and ended up facing the same direction as the car that hit me.

While driving on the highway the emergency break came on without warning halting the car in motion . car did not slow . car locked up. unable to put in neutral . required flatbed tow. no provided no prior warning

A service shifter soon warning comes on at random and blocks the speedometer while driving. it clears when you turn off the vehicle and will randomly return.

We have taken our jeep in countless times since obtaining it brand new in 2016 for a service shift issue. they replaced our thermostat the first time then wiring harness to the transmission/bcm the second time since then the dealership has stated with out a check engine light not to worry about this issue. every time it happens our jeep heats up past 220 degrees and starts to run rough.

I've had this vehicle since end of november 2016. about 1 year into owning the car, a curious note began to pop up reading "service shifter." when this initially happened, i brought my vehicle into jeep dealership to get it looked at. the response from the dealership was that they couldn't figure out what was making the notification come on and they didn't know what it meant. i ignored this for the time being. in the next year, the message must have shown a minimum of 20 times, in 2020 it has happened 3 times. if the car is turned off and left alone for hours, the message will not appear again. i don't know if anything causes this to happen as i've driven in cold weather, hot weather, off road, smooth road and theres no consistnent behavior that causes the notification of service shifter. often times the message would appear and the shifting in automatic mode would be less smooth and transition worse than without the message. i have brought the vehicle in multiple times since the first time it showed and each time i get the same response from the dealership; "we don't know what makes this message appear," "we can't make it appear while its been at the dealership" "we've never seen this message before" "there's nothing we can do". it is concerning that over this 3.5 year period, there is not diagnosis or the issue or any understanding of it. i am submitting this message to ensure there is a database for jeep owners who received the "service shifter" note.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that while driving at approximately 20 mph, an audible chime was heard and a message stating shift to park displayed on the instrument panel, and the vehicle stalled. the contact was able to restart the vehicle after several attempts. the vehicle was not taken to be diagnosed nor repaired. a dealer was not contacted or informed of the failure. the manufacturer was contacted and informed of the failure. a case was filed with the manufacturer. the approximate failure mileage was 44,000.

While driving on highway or locally i have been experiencing when accelerating and it feels like the fuel pump/fuel injection is not running correctly. the problem starts at 20mp / 40 mph and at time at 60mph. i have brough it back to allen mello in nashua where i had bought the jeep and the service department can't get figure out the problem. the hooked up machine to see they can get a code and no code is being detected. this has been going on since november 2019 and i have about enough. i know they is a jeep recall on fuel pump and i am certain that my jeep was missed. this is a serious matter with the jeep. i called the jeep recall today 1-27-20 and they advised me to notified nhtsa regarding this matter.... they also said like i state above my 2016 jeep cherokee probably was missed to be on the recall.

Service shifter dashboard message and the p. r. n. d. light up red off and on, three times so far within a six month period what do we do? jeep dealer and headquarters maintains no complains have being filed the problem happens during car moving

"service shifter" warning comes on while driving on highway, then again on street. the "prnd" lights all light up as well. vehicle returns to normal after turning off and restarting. contacted dealer and was told they never heard of it, and if light/warning is not on they will be unable to determine cause.

Thankfully, after reading a large number of complaints from the same problem as my, we were still in our driveway when the vehicle was put in reverse and started to back out when warning came up to put vehicle in park and then select gear. so put in park and put into drive to pull back into driveway when warning came on to service transmission. vehicle only has 54000 miles on it. reading of a lot of people has this same issue, some while driving on the interstate

Transmission shifts unexpectedly into neutral at highway speeds (65 mph). when the gas pedal is depressed the engine revs but the car does not respond as if it is in neutral. the only way to remedy is coming to a complete stop on the freeway and shutting off and restarting the car. check engine light comes on and i’ve taken it to dealer and they’ve stated that the vehicle is no longer under warranty and state that there is a transmission recall affecting the 2014-2015 models, not mine which is a 2016. the local transmission shop looked up the code p0887 (tcm relay), but stated that he would not work on it because other 2016 jeep cherokees with the same problem continue coming back with the same problem, even after going so far as to replace the entire transmission and relay. he reset the code, but the same issue happened a day later at freeway speeds (65mph) and i was nearly rear ended as i stalled. approx 4 days later the same issue happened again at freeway speeds (65 mph). i now drive the vehicle on mainly surface streets and am afraid to drive it because of the close calls i’ve had with my transmission shifting into neutral at freeway speeds. my model is a 2016 jeep cherokee 2wd 2.4l 4-cyl engine.

When i start my 2016 jeep cherokee latitude and put it in 1 sec gearkl all the lights on my shifter light up and stay lit. a message on my dash board says "service shifter". i tried turning the jeep off and turn it back on but all the lights still stay on.

Back on july 2019 my 2016 jeep cherokee was brought to allen mello service department due noise coming from the engine area and it was shaking. after they diagnose the issue (they replaced oil filter housing, drained & refilled oil and adjusted coolant lever, "rocker arm/lifter noise present at idle. replace right bank and left bank intake & exhause camshafts, liftgers, and rocker arms) i spent $3,301.05 to have it repaired and i feel as though this should have been under my warranty or chryster should have paid 1/2 of the billed. should something should have been a recalled or was this vehicle missed to be on recall safety list. this was a serious problem and was unsafe to drive likely it was fixed. but i feel i should be compensaed for all or half of the billed. see invoice attached.

Car stalled in middle of on ramp. no control because car turned off.

Following day vehicle completely shut down while driving on the interstate at 55 mph . dealership contacted and vehicle brought in for inspection. dealer concluded that engine had no oil, although internal indicators failed to advise and showed vehicle had 60% oil life remaining and 3000 miles until scheduled oil change. dealer advised that vehicle is known to burn oil, this has happened to me 3x already. the jeep chereokee manual states oil changes should be done every 8,000 miles. i have been getting my oil changes way before the stated requirement of 8000. there is clearly something wrong with my engine. i have a 10 month baby and i am terrified of driving this vehicle. it randomly shuts down and stalls. iam so scared for my life everytime i drive this vehicle and it is all i have . i bought this car brand new!! my engine is clearly defective and should be replaced.

A message stating "service shift" appeared in the message board and red lights came on next to all shifts, while i was driving the vehicle. it happened suddenly on my drive to work.

Service shifter message and red lights lit by gears on shift. in motion. starting it up. all the time

While in drive the jeep cherokee sport (premium pkg) car cuts off in street 3x and hwy 4x and engine light turns on. car also loses power/speed while in drive and engine light turns on when making a turn. car loses speed and driver is not able to accelerate while on busy hwy or street.. bought car new with 16 miles on odometer from chrysler jeep dealer. manufacture warranty expired 2 months prior to this problem. mileage 63,000 miles. i have an expensive extended dealer warranty. chrysler jeep dealer says engine will be replaced w/ no deductible and no addl customer cost according to dealer warranty.. oil gaskets blown also with excellent service record at chrysler jeep dealer.. no one should have to purchase an expensive extended warranty on a new car and have to replace an engine for a car under 5 years old. car has one driver 62 yrs old, no accidents no tickets in 15 years this is awful for a 3.25 year old jeep!! car has been at jeep dealership service dept since dec 31, 2019 for engine replacement.

Keep getting a notification that says "service shifter" dash light comes on along with all the lights on the shifter that light up red p,r,n,d. contacted the dealership, they said this is a problem, but is not a recall. i've done some homework to find out that this is in fact a very common issue with jeep and has been ongoing. this issue should be a recalled before someone gets hurt! at first this the service shifter would appear after my jeep was started and go away once i restarted it and would not appear again. now the "serviced shifter " is staying on and not allowing me to see anything on my dash. the dealership has notified me to get it to come off i must pay a couple hundred dollars to repair the part. 2 others where at the dealership for the same issue at the same time i was, and as you could imagine none of us were happy to learn this was not a recall. this issue needs to be recalled before someone gets hurt or dies of the faulty gear shifters in these jeeps!!!!! at first the notification came on at start up, but now comes on while driving!!

"service shifter" message with solid red lights on shifter panel(p-r-d, etc.). message disappears when vehicle is shut off and restarted. this situation occurs randomly and has appeared approximately 6-8 times in last six months. this occurs while the vehicle in in motion and at non highway speeds.

Vehicle loses power and stalls showing service transmission warning message.

About 13 months after i first purchased the vehicle, the service shifter warning appeared. i called the dealership i purchased the vehicle from and they instructed me to turn the car off and back on to see if the problem went away. if so, not to worry. the warning appeared again another few thousand miles later and continues to pop up randomly every few thousand miles. the dealership said that it may be a glitch that a software update would fix, but hasn't been fixed with updates so far. i just rolled over 36,000 miles so the vehicle is no longer under warranty and i had the same warning appeared today. i'm concerned that now the issue will require a major hardware replacement that they will recommend now that the vehicle is under warranty. one of many issues with this jeep. my first and last time buying a jeep.

When driving my 2016 jeep cherokee the vehicle has died out completely on me in the middle of driving. while driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when i am already in drive and driving then the car stops and the brakes and steering locks up completely the battery light flashes then the whole dash goes black. then i have to trying turning it over a few times and then it will finally start with no warning lights on or anything after it just locked up and died. this vehicle has died several times on me while turning right, while just driving, and in the middle of intersections. i took it to a mechanic and there is no indication of this happening as far as codes that can be brought up or anything but when he test drove it the same thing happened to him he made a right on 12-31 and the car said put car in park then select a gear then went black and then it took a few times for the car to turn over again, but yet again turning on with no warning lights or anything after, but come to find online this is a serious issue that jeep has not addressed and there seems to be no solution besides being in constant fear that you car is going to die out on you. this is a serious safety issue and needs to be addressed before there are lives taken. i have a two young toddler daughters that i don't feel safe driving in our 2016 jeep cherokee in fear for their lives!

Leaking during heavy rain passenger ( not when driving ) side front and rear floor boards

Similar to other jeep cherokee year models, my 2016 jeep cherokee slips out of gear into neutral while driving, either between 1st to 2nd gear or 2nd to 3rd gear. makes for a dangerous ride with my 2 children in back and the car basically stops working and cars in back of me have to slam their brakes so to not run into me. this happens randomly, whether car has been driven for 10 minutes or just started.

Service shifter message appeared in the center display and is lock in place, not being able to scroll through the menus any longer. next to the shifter all lights for shifter position are illuminated and you cannot see which gear the vehicle is in anymore from looking down at the shifter. this has happened multiple times mostly while in motion but has also happened while stationary. the message including all other indications can go away with a full shutdown.

Service shifter light appears while driving often; i have taken it to the jeep dealership on several occasions and there has not been any finding resulting in a solution to the error (as it disappears and comes back on multiple occasions). often when the service shifter appears it causes the vehicle to jolt or not shift

Vehicle shuts off while driving. happens mostly in the morning and after making a turn. the vehicle has shut off at random times throughout the day and evening. could be a cranking issue as it happens mostly within a half hour of starting. every incident where the vehicle has shut off while driving has been on a street and while accelerating in motion. before shutting off, the engine light will come on and immediately after, will shut off.

I was driving down the street then went to take a left and my car shut off. i got it to the side of the road and tried to start it,would not start. i then waited a few minutes and tried again and it started luckily i was close to home and called tow truck and they brought it to dealership found out is burning oil only had 35;698 miles and when the car gets down two quarts of oil these cars will shut down with no notice. someone is going to get killed. no dash light comes on.

Service shifter light came on and gear shift lights are all red,p,r,n,d. looks like this is a known issue and product flaw. not sure how many people have to complain before something is done.

The car dashboard keep saying service shifter. this happens after driving anytime on all roads and putting the car in park.

About two months ago while driving the car chimed and the message "service shifter" appeared on the screen along with all lights next to shifter to light up red. the vehicle has to turned off and restarted to reset. now the same thing keeps happening. this never happened before the over the air update. extremely irritating and scary the first time it happened thank god i wasn't in an accident like other reports have noted. jeep needs to recall this issue and fix it!!!

Service shifter warning. all gears on shifter are light red. p r n d

Driving at night in the rain on the highway 60 mph. lost power steering, brakes, forward warning collision and other controls. lost control of the vehicle crash into the embankment. almost rolled the vehicle. dealer stated steering modular failed and replaced steering rack and pinon system. dealer stated 12 active computer codes shut down all of above functions. dealer stated computer steering computer module failed causing steering and other functions to fail.

Approx. 68,000 miles, owned for 3 years, regular maintenance and inspection. vehicle in motion on city streets turns to neutral after the first few right turns. gear shifter automatically shifts to neutral after the car's warning system reads "shift to park" while the vehicle is in drive and in motion. to restart the vehicle, the driver must place the vehicle in park, turn off the engine and restart it, however the battery light flashes. this has happened three times in as many weeks, all while in traffic. when taken to jeep dealership mechanic, no code shows up on obd. after online research, many owners of jeep wranglers, (as well as latitudes) have had this same issue. there is a consensus it may be a result of a poorly implemented failsafe that jeep installed when the engine oil is low. allegedly, on jeeps with certain engines (2.4l) they burn oil at a higher rate than what the onboard computers can gage. it appears that jeep dealerships feign ignorance with this problem. however, when other owners have pressed the jeep corp., they say they may issue a recall if enough people complain. https://www.carcomplaints.com/jeep/cherokee/2019/engine/engine_shut_down.shtml

While driving 30mph in light traffic suddenly and out of nowhere service shifter message comes on hud. vehicle has 24k miles all the red lights light up on shifter column. after researching hundreds of jeep owners have same issue. wiring harness short and entire floor shifter needs to be replaced. problem repeats for many people. some have had to bring car in several times with recurring problem - should be a recall

Tl* the contact owns a 2016 jeep cherokee. while driving approximately 55 mph, the message center displayed "service engine immediately" and a humming noise emerged from the engine compartment. the vehicle was driven to morian chrysler jeep (374 siemers dr, cape girardeau, mo 63701) where it was determined that there was a failure with the four wheel drive system. the vehicle was taken to morian chrysler jeep (374 siemers dr, cape girardeau, mo 63701) three other times for electrical failures. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 43,000.

I was sent a recall for my navigation to upgrade, i was sent a flash drive for the upgrade and it didnt work. i called the number on the paperwork and they said to have the nearest dealership do the upgrade because the flashdive was not working. the dealership said they couldnt do the upgrade but for 400 dollars they could fix my usb port so they could upgrade the software and they kept the recall paperwork so now i dont have the number to call and tell them it's not done and when i enter my vin it says all recalls are finished.

I have the 2.4l in my cherokee. the same as other jeep models and i have had the same oil consumption issue that this engine line has. jeep just shut off and had to restart. no warning or lights on dash to indicate low oil. i had just a drop of oil on the dipstick. only drove just over 5000 miles. dealer said its normal to burn oil and fca knows about the issue but will not repair. they say about 70% of the 2.4 are affected across all models. with all the issues i see on forums and social media it seems something should be done before we get to the threshold of unacceptable accidents and death. all maintenance has been done at a fca dealer. hard to believe it just started to burn oil.

Vehicle engine light came on while driving. took to local dealership. code shows thermostat stuck open. at ~40,000 miles. repair was over $700.

“service shifter” message came on & all red lights on shifter tree while on the freeway no less! it does happen anywhere. 2016 jeep awd lattitude. they replaced the shifter and wiring harness once already. a few month later it came back on. took it in and they stated that they would not find anything wrong. but it is still coming on.

The two front airbags did not deploy. we was hit into a cement divider on freeway while going 65to 70 mph. flipped rolled 5to6 times on all sides of car landed on the top and the front airbags did not deploy. causing injury to driver and passenger

Speedometer reading is off... caused speeding ticket, because i didn’t realize i was speeding because of the speedometer reading was off. officer said he clocked me at 94 mph in 70mph, thought i was going 73....in motion on highway

Service shifter warning periodically comes on and goes off when the vehicle is turned off and restarted. when warning comes on dashboard i am unable to clear it see anything else on that screen

Tl* the contact owns a 2016 jeep cherokee. the contact stated that there was a grinding noise coming from the steering wheel. an independent mechanic diagnosed that the axle shaft assembly failed. the contact stated that she was not informed of any failures with the vehicle when it was purchased in march of 2019. the contact also stated that the wiper arms malfunctioned. the failures began when the vehicle was purchased. the dealer and manufacturer were not contacted. the vehicle was not repaired. the failure mileage was 27,934.

I was in a car wreck on nov 21st and hit my front end at 65 mph. my seat belt did not tighten and my airbags did not deploy. the car i hit however had their front airbag deploy and i hit their rear end. *ln*jb vin number xxxxxxxxxxxxxxxxx “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).” *jb

Check engine light came on. took the vehicle to local jeep dealership. vehicle has approx. 38,000 miles and the thermostat housing assembly is malfunctioning and needs to be replaced. told by dealership this is a common issue with 2015/2016 cherokees between 30,000 and 40,000 miles. vehicle is no longer under warranty. if this is such a common occurrence, shouldn't this be a recall? if ignored, this could lead to severe engine damage.

Drove car for only 2-3 blocks after sitting 8 hours while at work (first time 11/12/19 - outside temp in the 30's) and the second time overnight in unheated garage (11/23/19 - outside temps in the 30's), while turning right at a stoplight to enter on to a major artery (first time) and a stop-sign to enter onto a residential street (second time) the car shut itself off coming to a complete stop. both times car was not "warmed-up" before driving. contacted a local chrysler/jeep dealer who got us in for check-up 11/27/19 and eventually said the engine oil was below the dipstick and if the oil gets too low the engine will get hot and to prevent engine damage the car will shut down automatically. this has never happened before despite us traveling for the past 4 summers approximately 4000 miles from kansas city to yellowstone national park and back, and the summer of 2018 to yellowstone, seattle and back (total of over 5000 miles and each time not getting another oil change for over another month to 5 months of city driving once we got back home. the last oil change we had before these two incidents referenced above was on july 19, 2019 and the mileage was 53191. the mileage on the car now is 56916. taken into account that we've probably driven about 150 miles since the first incident until right now, that means we're "down" 1 quart/1800 miles. researching "google", there are multiple complaints from other cherokee owners of 2016 or other year models of the same issue. they say jeep feels 1 quart of oil used/1000miles of driving is acceptable. even so, my concern is why my vehicle is suddenly experiencing this power loss and oil usage when for the past 5 years (purchased car 10/31/2015) it has never been an issue. one oil change mileage was over 7500 miles and yet we never had this problem. the oil light has never come on to warn of low oil pressure.

Service shifter indicator comes on- solid red lights appear on the shifter in every gear. comes on every couple of days. cargurus has several people complaining about experiencing the same problem. dealerships seem to not really know what the real problem is, replacing engines, transmissions, shifters- only to have the problem come back for these folks. clearly, a recall is in order. i am concerned if i take mine in, i will have the same problem as the others, price gouged- with no real solution. here is the link for the feed of problems: https://www.cargurus.com/cars/discussion-t68742_ds947921

I was stopped on a busy main road in my town, to make a left into my neighborhood and my jeep cherokee stalled. the dash lit up with put in park and restart car. i put it in park and the car restarted. i drove to my house and parked the car. i had to use my other car to go to work because i was afraid for my safety if i drove my jeep cherokee.

Engine shut off while vehicle in motion with foot on accelerator (traveling ~10mph). . lost power steering and brakes. notice appeared on dashboard about shifter. tried to power engine back on to no avail. waited a couple of minutes and vehicle was able to start again.

Tl* the contact owns a 2016 jeep cherokee. while driving various speeds, the vehicle shut off without warning. the contact was able to restart the vehicle after experiencing the failure. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was notified and did not assist. the failure mileage was approximately 50,000.

I purchase this vehicle about 7 month ago. i took a trip to dallas texas in it, on the drive there the service shifter light came on. i pulled over to the shoulder and placed the vehicle in park and turned the engine off. i restarted the vehicle and all was well. i have continually having the problem with the service shifter light come on, and have taken it in to be service and they can find a problem. just in the last 5 days the service shifter indicator had come on 12 time.

When car is put into neutral, the sport shifter mode is activated and occasionally when put into reverse, service shifter message appears on dash and all prnd lights appear lit. doesn’t appear to affect driving but is worrisome. current mileage is 47,000

Service shifter indicator illuminated on 2016 jeep cherokee.

My rear glass windshield burst when heating up using remote start. i've read multiple complaints about this happening with jeeps as well as ford trucks. it's very dangerous. there needs to be a recall! consumers should not have to pay for something that was engineered faulty.

2016 jeep cherokee approx. 58,000 miles began shutting down while exiting the parking garage, stalled out several times and steering and all control of the vehicle was lost. took it to the shop and after running diagnostic was told that nothing could be found to be wrong with the vehicle. did not drive the vehicle for a week and when it was driven again began displaying the same problems with complete shut down. after some investigation on this web site and others, i found that this is a common problem with the 2016 jeep cherokee due to the built in kill switch to protect the engine when the oil is low. i checked the oil and it was indeed low. prior to this failure, the vehicle has been well maintained with all recommended oil changes and preventative maintenance. jeep/chryslers solution to the problem-check your oil more often! this vehicle is dangerous-not only to the driver and passengers but to other vehicles on the roads as the vehicle stops with no warning and could cause major accidents and deaths. they need to be taken off of the roadways

I have had this car for month, and this has happened 4 times. when idling at a light or stop sign, car completely shuts off and can’t be turned back on for several minutes. dashboard and touchscreen go black and can’t even turn on hazards to alert people behind you.

Tl* the contact owns a 2016 jeep cherokee. while the vehicle was stationary, it stalled and an abnormal clicking noise was heard. the contact mentioned that the check engine indicator illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the engine was misfiring. the vehicle was taken to another independent mechanic where the contact was informed that he could not repair the vehicle because the failure was a manufacturer issue. the vehicle was not repaired. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was made aware of the failure and recommended the vehicle be taken to a dealer. the failure mileage was 88,000.

On various occasions (3 so far) the "service shifter" warning message came on. by shutting off the ignition the problem would clear. on numerous other occasions i got a "check transmission" ...unknown problem warning. these warning messages all occurred while the vehicle was in motion, on city streets under normal driving conditions. i took the vehicle to my dealer and a check came up with "transmission modulator, unknown problem" was noted. an appointment was made but the messages cleared on it's own (2 occasions for the transmission warning). the dealer advised me that nothing could be done without the message being active.

While driving on a highway with a speed limit of 65 mph and heavy traffic, all of the sudden my vehicle would not shift out of 3rd gear. once i reached around 40mph and tried to accelerate i felt knock and shaking. the engine would continue to rev, however no acceleration or shifting would happen. it begins to sputter and feels as thought the vehicle is going to shut off.

This issue has happened seven times now in the last month. most recent was on 11/14/2019. while driving (in motion) about 25 mph in residential area, jeep turns off in the middle of the road. error message pops up on dashboard to "shift to p then desired gear" (see photo). i am able to pull over to the side of the road but car has to be turned completely off. it takes a couple of tires to restart the engine. unknown as to why this is happening. took to dealership and they said they could not find any codes and to let them know if problems continues. this is very dangerous as i could have been on a major highway and caused an accident.

In my cherokee the service shifter indicator came on. all the positions on the shifter lite up (p,r,d and the + -) this appears to be a problem with this model. i looked at several other comments on line. i was leaving a drive in and when i put it in reverse everything turned red and the service shifter illuminated in my message center. i was able to make it home. when i got home i turned the vehicle off. when i turned it back on everything was back to normal. i had a issue right after i bought the vehicle. it was stuck in park and had to be towed back to the dealership. i believe the mileage was around 2000 miles. i currently have approximately 83000 mile on the vehicle.

Multiple instances of service shifter message occurring while driving or immediately after departure. must place car in park and turn off vehicle. restart vehicle no further issues. does not typically reoccur within a few days. 1-6 weeks between occurrence. no error message, no issues noted by mechanic. concerning from a safety standpoint.

Cei p0128 coolant temperature too cold. no overheating issues, temps have remained consistently. came on while driving. thermostat needs replacing in only 4 years from purchase. temps have only been hovering around freezing.

Cei p0128 coolant temperature too cold. having to replace thermostat on a car only 3 years old. temps have not been below freezing & didn’t have this issue last winter. thermostat is stuck open so gas consumption has increased & heat has decreased.

Event 1 (nov 2019) was passing a car, going 68 on freeway, got into right lane backed my foot off the gas to slow a bit and the car stayed in "passing gear" revved up high on the tach. and would not come back down until i took my foot completely off the gas. event 2 (nov 18, 2019) stopped at a stop sign, applied gas to go and it went nowhere. the engine sounded like it was going fast, but i was not in gear. i had to take my foot completely off the gas, the car lunged forward with two quick hops a couple of times then went into gear. event 3 (nov 20, 2019) going slow in a parking lot the car just died on me. no reason. this jeep has only 28,000 miles on it. it shifts hard!! actually goes into gear at times so rough that it makes me lunge forward, it jerks a lot while going slow like it's not in the right gear. i am going to jeep tomorrow to have it checked out, but after reading all these complaints, i see where i might be in for a long haul.

Faulty engine with excessive oil consumption. engine piston blown at 54k, on brand new 2016 jeep cherokee, and consequently repaired under manufacturer warranty. fca and dealership difficult to work with and attempted everything to avoid the repair until i obtained legal counsel. the vehicle still randomly shuts off while being operated which makes it a danger to all. i have also experienced issues with the transmission, which the dealership said stemmed from the electrical system. the vehicle would get "stuck" in a particular and cause the vehicle to "jump" while attempting to idle down. lastly, the service shifter light has come on. the light comes on while the vehicle is in motion and does not appear to effect the operation of the vehicle. nevertheless, this is another problem added to the engine and transmission issues. this vehicle is trash and needs to be completely recalled. shame on fca for selling this vehicle with a ton of defects. shame on any authority that does not investigate the claims regarding this vehicle, or does it take a catastrophic event to gather your attention.

Service shifter comes on and shifter prnd all red lights come on and you can not tell what gear the car is in. it came on once when you shut off the care it went away it sis this twice now it just stays lit. up in red.

Tl* the contact owns a 2016 jeep cherokee. while the contact was driving home from work at 62 mph, the vehicle suddenly decelerated to below 40 mph. the contact depressed the accelerator pedal to the floorboard, but the vehicle would not speed up. in addition, the service transmission indicator illuminated. the contact slowly drove to an independent mechanic, but the vehicle was not diagnosed or repaired. spitzer motor city inc (13001 brookpark rd, brook park, oh 44142, (216) 267-2100) and the manufacturer battled with the contact for the past two weeks to see if the vehicle would be covered under the power train warranty because it was 200 miles over the limit. the dealer offered to pay half of the repair costs as long as the contact agreed to a two year contract for oil change service. the contact refused and the vehicle had not been repaired. the failure mileage was 60,250.

I just purchased the jeep a month ago & it has 43,000 miles. when the jeep is in gear a "service shifter" message pops up on dash. once it pops up you can't see your miles per hour until you pull over, shut the jeep off & restart. i was pulled over & cited for my speed but i had nowhere to pull of the highway to. i feel like it is a huge safety issue. the message only pops up randomly every three or 4 days & everyone i call say they've never heard of this & it nothing comes up when hook up code reader.

When driving on a highway at 70 mph, "shifter service" light came on in the instrument panel and would not go off. i was a little scared as all the transmission lights came on (park, reverse, neutral drive) and i could not tell how fast i was going. since the car did not seem to have driving issues i continued the 20 miles to home. when we turned the car off the warning did not come back on when i restarted the vehicle. after checking this issue online i see that there are many people have had this same problem. and it seems that jeep is not sure what to do about it. jeep dealer told me it was caused by u1465-00 and p1c86-1d codes, and are going to replace shift bezel and harness. more than a few people online said the same problem came back after the harness was replaced.

While leaving my office and making a left hand turn the car completely stopped mid turn. there was no check engine light on, no battery light appeared and the dash ,radio and head lights were still on. a message appeared in my dash telling me to shift into park and then shift into the desired gear. i then put the car in park and tried to restart it 3 times before it started again. now the car does this on several occasions after being told by a professional that they can’t pin point the issue.

Tl* the contact owns a 2016 jeep cherokee. while making a right turn up a hill, the vehicle stalled and "shift to p then to the desired gear" was displayed. the vehicle was pulled over and was able to restart after several attempts. the contact drove home. global jeep (1099 us-22, north plainfield, nj 07060, (908) 200-2536) was called and the contact was waiting for the service manager to call back with a diagnosis. the manufacturer was not notified. the vin was unknown. the failure mileage was 60,000.

The car began jerking as if in the process of stalling while driving on the highway. then, whenever the car was stopped at a light or accelerating the stall like jerking would occur again.

Shattered sunroof while going 70-75 mph on highway

Engine failure while going around a bend. steering completely locked up and breaks were none functional. thank god i was only traveling at approximately 15mhp in town and was able to safely cost out of the way of oncoming traffic. my dashboard said shift to p (park) and then desired gear and the battery light illuminated. i tried to restart in park but jeep would not start. after about 15 minutes my jeep started back up and ran normal. my concern is if i was driving 70mph on the highway with my children in the truck (which i have to do everyday as i work out of town) what would have happened??? would i even be writing this right now? there was no warnings, no lights on, no indication my engine would fail while engaged what so ever. this is a huge safety concern!

I was driving down the highway with my daughter and my dog with me and had the cruise control set to 75 mph. there is a part of the highway where the speed limit drops to 65 mph so i slowed the vehicle down to 64 mph when it suddenly revved up to 5000 rpms and hit 75 mph again. the car has been surging lately but i thought it was from the weather getting colder. the car accelerating on its own going down the highway, especially to 5000 rpms, i know is not just the weather. there is something wrong and i have only made 1 payment on it about to pay my 2nd one. i just bought this car august 21, 2019 so this should not be happening already. also there is a rattling in the engine.

When driving the jeep shift extremely hard into gear. today we stopped at a red light and went to take off the car went to shift but would not shift into gear causing us to stop in the intersection almost getting hit. we had to place it into park and restart the car to get it to move back into gear. this is an ongoing issue. the dealer cannot find the issue and will not take the time to duplicate. they show no interest on trying to solve the issue, just passing the buck.

Tl* the contact owns a 2016 jeep cherokee. while driving various speeds, the vehicle stalled. the contact changed the battery and noticed that the oil was low. there were no warning indicators illuminated. the contact called vatland chrysler dodge jeep ram (855 south, us-1, vero beach, fl 32962, (772) 567-6633) and an oil consumption test was completed. the dealer diagnosed that the engine needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not contacted. the failure mileage was 36,000.

While i was driving the 'service shifter' light came on and gear shift lights are all red,p,r,n,d. this happened 2 times in less than 2 weeks. the car appeared to be functioning normally. after stopping and turning car off and restarting the lights went off.

All prnd indicator lights on the shifter unit illuminate at once, and stay lit. "service shifter" warning appears on the instrument cluster display. when "service shifter" warning is displayed, cannot be turned off and digital speedometer readings (or other information) are no longer displayed. prnd shifter indicator lights blink sporadically until warning finally displays. lights stay illuminated after warning appears. prnd lights and display warning appear while vehicle is parked/stationary as well as when vehicle is in motion. started sporadically, roughly 6 months ago (early 2019) and would typically go away if vehicle was turned off and re-started. these warnings now happen daily, every time i start the vehicle, and almost never go away. upon researching this concern online, it appears that this is a known issue that many have been experiencing since around 2012. most web inquires indicate that this may be related to a wiring harness? i took to the dealership for service and was told it would be $700 to replace the entire shifter, and that if i do not replace, i could find myself unable to put the vehicle in park. hoping that this is something that is being investigated and recalled so that i do not have to pay for something that is a recurring, known safety issue.

Jeep cherokee wouldn’t start. it tries to turn over, all of the lights and the radio come on, but the engine won’t start. i’ve tried jumping it and made sure there was enough gas, and still had no luck. happened last week, had battery checked and it was fine.

While driving my suv twice it decelerated and would not move i couldn't push the gas to make it go faster or anything. when i turned it of and then turned it back on it had trouble starting back up. i took it to my dealership and they said that it was 2 quarts low on oil. i just had an oil change 2 months ago and get the synthetic oil to improve my engines life, i'm not sure for an oil chnage until november 19. my dealership put oil in for me and said that this engine shutting down is a fail safe to protect the engine from being damaged. this experience has been very frightening as both times i was driving on major roadways. my dealership has advised me to come back in and get a oil change and they will seal my oil reservoir components and put a dye pack in and have me come back in after driving 1000 miles. after reading the reviews on this website it appears many others have the same issues which truly frightens me i bought my truck brand new and it on has 32500 miles on it, i hope that some major investigations occur before someone gets seriously hurt or worse.

"service shifter" comes on the dash and all shifter red lights come on. have read this is a common problem requiring a wire harness and sometimes a shifter change. dealers have been charging folks for all kinds of things. seems rather abusive.

The car was parked. when i started the car, all lights for the gears (p,r,n,d) on the shifter were light up red and service shifter message appeared. i shut off the vehicle and restarted it and the car operated normally. 3 days later, the same thing happened. a search online has shown many jeep owners have had this issue.

Continuous software update message prevented usage of electronic equipment while vehicle is traveling on the road. this results in the operator removing their eyes from the road to deal with what appears to be non-functioning equipment. no simple cancel button was available to prevent this major distraction and safety concern while traveling. update message disables and makes electronic equipment useless until update is installed.

When driving my jeep it all of a sudden starts beeping and saying service shifter, then my whole shifter lights up. when i go to put my car in park it reverses about 2 feet back before it parks and even though im not moving my jeep shows my rpm at 1.

Service shifter warning light came on out of nowhere . 2016 jeep cherokee 40k miles on it, leased vehicle. started the vehicle it was in park , stationary. no prior warning

Back up camera image is garbled. cannot see out the back

All of the shift lights were red, and received a message to have shift serviced. this is the second time i had this issue. the first time was in 2017 and the shift was replaced by warranty. clearly there is a problem somewhere, there is no reason for a car that is 3 years old to have the same issue multiple times. i will be going to the dealer to get the issue diagnosed.

Car has completely stalled and locked up to a point where the steering wheel cannot be moved, hazard lights will not turn on, cannot change the gear at all. had to have a flat bed tow because the wheels were locked, tow driver had to use dish soap to get the wheels to slide up the ramp. jeep dealership first replaced the battery, then replaced the bcm and it is still a solid brick. they have no idea what is wrong. this has cost me $600 so far without even a repair. my 17 year old daughter is driving this dangerous car. i have seen the forums and this is a common problem with this jeep, it needs a recall. as soon as we can get it running again, we will be trading it in. i can’t have her in a death trap, it stalls without warning and we had to put the hood up to warn other drivers because the hazards wouldn’t even turn on. this car only has 23000 miles on it, it should really not be doing this.

Service shifter alarm

Abs vacuum pump needs replacement after 2 years of vehicle ownership?

My vehicle randomly has the "service shifter" light come on and stay on. the dealerships and mechanics can't find anything wrong and don't know the cause. this happens at all random times. sitting, moving, city, highway, going straight, turning. it doesn't allow me to see my large speed limit on my screen. many people report the same issue and no one seems to have an answer.

Purchased 2106 jeep cherokee in april 2019. had car looked over and oil changed april 19, 2019 @30,141 miles. on 8/14/19 the vehicle stalled while leaving a stop sign. total loss of control of the car. dashboard lights flash and display instructs you to put the car in park. after 3 attempts the car starts. thought it was a fluke. 8/24/19 the same event happens again, except on a busier road. very scary and concerned about being hit from behind. 4 attempts to restart car, finally starts and i drive directly to mechanic. 8/27/19 happens multiple times to mechanic, who agrees this is a very dangerous situation in moving traffic. the computer does not indicate any problem. based on information i had found on line, he checks the oil to find no oil on the dipstick. car is @ 35,242 miles & consumed 4 qts of oil during 5100 miles. i am told that this is way too much oil to be used for this number of miles. the more i poke around on line, i see that many jeep cherokee owners are reporting the same problems. countless that have happened on the highway, which i can't begin to think how deadly that can be. it appears that jeep/chrysler is doing nothing about this problem. they have recalled the 2019 jeep cherokee for this problem. i would also believe this is an environmental problem with excessive amount of oil being burned. i do have receipts from the service garage. please help

Bought this car at 17k miles and now have 50k. 10k before the warranty runs out and dealer will only address this issue if the vehicle will show this issue at the time it is at the dealer. issue is unpredictable. car jerks hard from first to second gear, almost as if you have been rear ended. car has trouble shifting to higher speed upon entering the highway. there is also a pronounced "ticking" noise when engine is running/idle

2016 jeep cherokee trailhawk - ~57,000 miles. driving to work this morning (straight at about 40mph) "service shifter" message came over dashboard screen and red lights lit for park, reverse, neutral, drive. the issue went away after restart and i have not encountered again yet (restarted twice since this morning, once at aaa and once to move it when i was at home). i have an appointment with dealership tomorrow. google search shows this issue to be profound. i'm surprised there is not a recall already but there does not seem to be a consistent answer for why this issue is occurring - hopefully dealership will be able to repair.

The “service shifter” error message came up on my display on my 2016 jeep cherokee sport. at the same time all the lights on my gear console turned red from park all the way to reverse. all were lit red. i called the dealer to see if it was safe to drive and to make appointment. they said drive with care (like i can be careful but how do i know it won’t jump gears) when i parked and turned off car and turned on again the message disappeared along with red lights. in researching online i found over 50 other jeep owners with same issue. i have an appointment to fix tomorrow but i am afraid they will say what others are reporting “they cannot duplicate the issue” and will disregard it. the vehicle was stationary and in park at time of incident

While driving home on a city street at approx. 35mph, my 2016 jeep cherokee latitude lost power and shut off, stating "shift to p and then desired gear" and the battery light illuminated. there were no warnings before this occurred. the vehicle lost power steering and brakes, and was then hesitant to restart. after starting, the vehicle jumped forward a bit but would not properly drive, and was towed home and then ultimately to a dealer. the vehicle has been having transmissions issue and was also found to have a defective battery 3 weeks ago, so the safety concerns of this vehicle continue to grow. after researching, i learned this is an extremely common issue, often caused by low oil, or no cause found. there are high risks to life and property for a vehicle that will just shut down at will without any warning.

1. thermostat state as problem to make engine chug/stall 2. air compressor / clutch unit needed at 61,000. have 75 anniversary jeep and really nothing but problems!! not happy

We purchased a 2016 jeep cherokee and with 20k miles on it, we had a service shifter issue. brought it to the dealership and got it replaced under warranty. since then we now have a second service shifter issue. again we brought it in, as we were previously told we had a two year warranty on the part itself. now they want to replace the shifter bezel and wiring harness. searching online in forums my wife and i are apart of 100s of owners of jeep vehicles from 2016 through 2017 that have shifter problems. lastly, we were told that it was not covered by our powertrain warranty by chrysler. i feel this is a safety concern for all drivers of these vehicles and should be a recall to get it fixed. thank you

Steering wheel seized when car was in motion on city street and car got hit at electric pole causing pole and wire damage and route closed for long period and car to get totaled and luckily i survived. speed was around 25-30mph

Takata recall. i turned on engine to my 2016 jeep cherokee latitude 30,000 miles vehicle and a “service shifter” appeared on the dash screen. the shifter itself were all lid up red. which made it difficult to identify what shift i was currently in and shifters remained all red while the jeep was in drive and in motion. i felt unsafe because i had a toddler in the vehicle and currently pregnant and feel that it’s necessary that jeep takes action in solving this matter.

Was driving vehicle about 35 mph when "service shifter" appeared in the dash and all of the lights on the shift went red; was able to slow down, stop, turn the car off and back on and the lights went away. happened again the following day, driving around 30 mph this time, repeated the same actions.

The lug bolts have a thin chrome cover. these lug bolts seem to swell as moisture enters over time. they also become damaged as maintenance such as tire rotation is performed. they become impossible to remove with the tools supplied by the manufacturer in the event of a flat tire, leaving the vehicle stranded. i understand this is a well known problem throughout the fiat chrysler group line.

Vehicle launches into 3rd gear from 2nd gear

Tl* the contact owns a 2016 jeep cherokee. while driving 60 to 65 mph, the check engine and transmission maintenance required warning indicators illuminated and the transmission seized. the contact was able to shift into park and back into drive in order to reset the transmission. the vehicle was taken to dan cummins chrysler dodge, jeep, ram (2021 alverson drive, paris, kentucky 40361, (859)-987-5669) where it was diagnosed that the transmission wiring harness needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 55,750.

Service shifter light randomly appears on info screen indash and lights up shifter mount area. no rhyme or reason as to why it comes on, no one has been able to diagnose but seems to be a common problem when googled.

Service shift light came on dashboard and all the lights on the shift panel were lite, while we were driving. second time it happened within a month. can't find a recall, but i see it has been happening to other jeep owners. is it safe to continue to drive?

Service shifter message, all lights on shifter are lit up. manual shift doesnt work. new symptom, car didnt recognize car was in drive. message appeared to shift into p then desired gear. when ignition button pushed to turn off, car restarted on its own.

Tl* the contact owns a 2016 jeep cherokee. while driving 45 mph, the vehicle jerked while shifting between first, second, and third gears, and lost power. in addition, the rpms failed to increase to 2,000 and the check engine warning indicator illuminated. the contact disconnected the battery cable, but the failure recurred. the contact used the lpb reader and received code: p0887 (tcm high voltage). the contact called east tennessee dodge chrysler jeep ram (2774 n main st, crossville, tn 38555, (931) 463-3640), but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was approximately 30,000.

My wife's jeep cherokee 2016 while driving 3 times in the last month has stalled while making a slight right turn. the display signals engine, and battery flash and then the car dies with no power instantly. my pregnant wife was commuting during rush hour the last time this happened and this nearly caused her to be rear ended. luckily the driver behind her was paying attention and avoided the collision. now my wife was stuck in traffic with no power for 5 minutes until the car turned back on. after a lot of online research, i found 90 plus complaints about this exact issue. apparently the 2.4 l motor in the 2016 jeep cherokee has a safety feature that causes this stalling based on low oil levels. so this poorly engineered engine burns 1 qt of oil per 1000 miles, this causes your oil to run significantly low before the manufacturers recommended oil service periods. my mechanic inspected the vehicle and has come to the same conclusion, we will have to add 1 qt of oil every thousand miles. this car has less than 36k miles and will now require extra oil for its life, which is ridiculously tedious for a 30k$ car. however the stalling with no warning and causing loss of power in traffic will eventually lead to accidents and should be a significant safety concern.

Service shifter error on dash board. all lights on gear shifter come on at once p,r, n,d. it only comes on when driving and doesn’t go off until the car is turned off. it isn’t daily but it’s still scary.

Does not hold the selected speed when going down hill with cruise control set. transmission shifts down but does not stay in one gear, shifts up and down.

Vehicle, while in motion, stalls and engine shuts off at any speed. being told oil burns too quickly in these vehicles and this is a safety feature the car has although it has almost cost me multiple serious/potentilly fatal collisions with my infant children in the vehicle. no oil indicator has ever turned on indicating oil level is low. had same issue with this car at 15,000 miles in which engine was completely replaced but now is doing the same thing as before. this is a well documented issue amongst jeeps - why has there not been a recall? this is a major safety concern and our lives and the lives of our children are at risk as i almost was t-boned today as my engine stalled in a busy intersection. i was attempting to turn but had not yet maneuvered and was left stalled in the middle blocking oncoming traffic on a busy city street but had had this same problem happen on a highway.

The service shifter light keeps coming on and all the lights on the shifter l lights up red. sometime the emergency break sets itself when this happens. i took it to the dealership where i purchased it and they tell me the shifter bezel and wiring harness fault repair is needed which is almost $300 and not covered under warranty. my car has less than 36,000 miles and has been doing this for several months now; it seems to be getting worse. while researching i've noticed many jeep owners are having to same issue and that's how i discovered to write up this claim. i feel it could be a safety issue if it happens while driving and locks up. i haven't had it repaired because i can't afford a rental while it's being repair at this time; i need to make arrangements to be dropped off by family and friends to have it fixed. it has happened while sitting stationary, in motion on city streets and interstate roads and when first gearing after starting and reverse. (this has happened multiple times since i purchased the vehicle last year in may; it's just more frequently now).

Vehicle's service shifter light remains on and all lights beside gears prnd remain on. occurs at any given time whether the vehicle is in motion or not.

The transmission is shifting rough shifting in and out of gears causing my jeep to accelerate going down hills my rpm rapidly rise and fall

For the second time while driving "service shifter" message came on and all lights on gear box lit up. pulled over and cut car off and restarted and lights went off

Service shifter

The service shifter indicator keeps coming on. it comes on when i start the vehicle. at times it will go off when i turn off the car but comes back on after a while.

Service shifter light came on. prndl red. unable to disable this warning to see speed, gas, etc. vehicle was operating fine otherwise.

I purchased a certified pre-owned jeep latitude. within two months the service shifter light came on and the entire console lit up red. this issue continued off and on until i took it for servicing. this issue showed up while in park in my driveway, when pulling out and then when i stopped at a gas station. it was fixed in minutes ???? but it appears this has been an ongoing issue never corrected by chrysler/ jeep

The problem started 7/23/2019. the jeep is stopping randomly at red lights and stop signs. it starts back up but the ac is on defrost and i have to put it back on cool. the first time it did this i read about some reviews that stated it could be because an oil change is needed. since it was time for an oil change, i did that. but the next day it did the same thing, randomly stopping. also changed a dirty air filter. scheduled a diagnostic test for 7/29/19 and will see if jeep can help with this problem.

On 2 separate occasions while in motion on a city street all of the gear shifts lights came on and where you see your mileage that screen read service shifter. this stayed visible until the car was turned off and restarted. the car also jerks while in motion and the brakes where supposed to be fixed last week from the dealership that i purchased the car from but its still feels like the brakes are grinding.

Service shifter notification keeps popping up and you must stop vehicle and turn it off and open the door to reset it. apparently there is a plastic piece that goes bad and has to be replaced. this has happened a lot so why is there no recall?

Gear shifter - the "service shifter" appears and all the gear shift lights come on. comes on often. was repaired months ago. now appearing frequently.

We have had the service shifter message come on several times since we have owned this vehicle dealer reprograms or resets message and stays off for a while then back on. it happens at any time.

My airbag lights just randomly came on and i didn’t hit anything or nothing hit me and i just bought this car two months ago.

Service shifter light came on. having to replace shifter and shifting harness. when warning came on all lights came on and was not able to use shifter.

Service shifter light has come on for the third time since i purchased the vehicle in 2016. it’s been serviced twice and last time i spoke with the dealership, they said this is a very common issue. this needs to be addressed as my vehicle is now out of warranty and i shouldn’t be held accountable for the third replacement of a faulty shifter.

Water collects in the spare tire compartment when driving in the rain or going through a carwash. electrical fire possible due to the components being under water. welding issue? refer to nhtsa recall r67. this auto is demonstrating all symptoms but the vin is not included in the recall.

Making a left turn, engine shut off no power, stated i must be in park to shift warning lights flashing (all kinds). would not restart for about 15 minutes. ran fine prior to this. finally restarted and drove directly to dealership (its only about a mile away). explained what happened they had no clue why this would happen but they checked oil which was very low (which leads me to believe they have seen this issue before). changed oil and so far so good. complaint - why would engine shut off because of that? why would a brand new car with under 30,000 miles burn that much oil? why didn't the indicator tell me there was low oil or low oil pressure? if this thing burns that much oil within the allotted oil change time - may need to look for another vehicle - this is dangerous if the car shuts off on a freeway or in busy traffic.

I was sitting at a stop light and "service shifter" popped up on my dash and all the shift lights came on, the vehicle still moved and i drove it the rest of the way to work (approx 2 miles)

My 2016 jeep cherokee has recently presented a safety issue. twice, in the last two days, the transmission has cut out as i made a left turn. a message appeared, "put in p to change gears." luckily, both times this happened, i was turning off the roads and into a parking lot. it scares me to drive. what could have happened if i was turning into traffic. i feel this is a dire safety issue! both times this occurred the vehicle started back up. i was close to home so i immediately drove back home. i have an appointment with the jeep service dept. tomorrow. time will tell what they say.

Service shifter light come on with all gears lights on when driving

Tl* the contact owns a 2016 jeep cherokee. while driving approximately 70 mph, the service shifter indicator illuminated. the vehicle was pulled over to the side of the road and called jim shorkey family auto group at 724-204-2560 (located at 13339 rte 30, north huntingdon, pa 15642) to inquire about the warranty. the contact was not called back and the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 10,000. the vin was unknown.

I bought my 2016 jeep cherokee new, at 17,896 miles, a message displayed "service shifter" and all the lights on my shifter were lit up. a new shifter was installed. then at 67,631 miles, same thing happened this time they replaced the shifter bezel and wiring. both times, the vehicle was stationary but running in a parking lot.

Overheats temp goes up to 240 degrees and the shifter keeps acting up. all the lights on the shifter light up in red both keep happening almost weekly.

Jeep only has about 50,000 miles on it and the service shifter light keeps coming on...it illuminates my entire gear shift red and the notification takes away my spedometer

All the red lights on the shifter light up then a "service shifter" message shows up on the screen. when all the lights light up you cannot move the shifter at all. we had to replace the battery because the battery was totally dead from something drawing power after the car was turned off. the lights on the shifter light up at any random time. when you are driving, you have to pull off the road turn the car off take the key out wait a few minutes and then start the car again. sometimes it takes more than once to do this. the shifter cannot be moved when the red light are all on. this has been happening for several months now but has become almost an everyday occurrence

Around 76k on 2016 jeep cherokee sport engine that messed up going down the interstate, i quickly exited then it shut off and did not want to stay running. now dealership says they don't understand why zero compression in cylinders. i kept oil changed every 3k due to daily miles. it is terrible that the manufacture cannot be held accountable with all of these complaints.

The service shifter light came on for no obvious reason, as i was driving the vehicle and no one touched the shifter. it scared me, so i immediately pulled over and checked it but it was in gear. so i turned off the car and restarted it and the message never came back on that day. since then, which was about 3 months ago, the service shifter light has come on 4 other times. this has happened on both the highway and city streets. speeds from 40mph to 70mph. my child drives this car. so i am especially concerned for her safety regarding this issue.

While drive the power shifter messaged appeared, every time i turned the car off the light would go off then while driving would come back on effecting the way the vehicle drove. took to the dealership replace a sensor now my engine is knocking and hard shifting. i kept up on oil changes and other maintenance the care is only at 44k for the miles.

Service shifter warning came on dash monitor. all lights turned red next to shifter.

At approximately 40,000 miles my service shifter light came on all the lights on the shifter are highlighted in red. at approximately 40,000 miles my service shifter light came on all the lights on the shifter are highlighted in red i went to the dealership and ask them about it and they said that i would have to pay money and they never heard of that problem. now at 56,000 miles this service shifter came on again and i don't know what to do

Service shifter light came on as soon as i shifted into park, stayed on until i turned the car off, did not come back on for the next 20 miles.

The vehicle shakes while driving, and hesitates. looks like engine is shaken. the dealer states there’s nothing wrong with it.

My radio doesn’t get signal anywhere. i get one station and even it has static. it’s not just in my hometown either. when i go on trips it is nothing but static and then you find a station every now and then. i’m not sure what the issue is, but it has done it the entire time since i bought it.

Service shifter screen comes on and check engine light.

48k miles on a 2016. while driving on the interstate. message appears on dash to "service shifter". all if the lights in the shifter are now lit up. had to pull over and go through the owner manual on the side of the highway. once the engine was restarted, message has not reappeared.

Service transmission light on while driving making the vehicle to lose power and doesn’t what to move

Error message that states: "service shifter"on the dash board and all the lights on the gear shifter box light up

My gear shift keeps lighting up and it tells me service gear shift. when this happens i turn off my car and restart it. the light goes out. this has been happening frequently. the first time i took it in they said that the code needed to be updated, it did not work and i even took it in to the dealership when it happened because i was close by. he just says bring it in. i took it in today and he told me unless they find something when they run it, they will not be able to do any thing to it. this is an on going problem.

My service transmission warning and check engine light keep coming on with code p2803. spoke with the mechanic and he stated this is an ongoing issue and should have a recall issued for it as it is an ongoing issue with jeep cherokees. this has happened several times. i purchased the vehicle 7/23/2019. code and light cam on the first time 8/27/2019 and was cleared then it came on again 9/19/209, was cleared that morning and came back on that afternoon.

Tl* the contact owns a 2016 jeep cherokee. while driving 65 mph, the vehicle decelerated to 30 mph and the service transmission indicator illuminated. the vehicle was pulled over to the side of the road. the vehicle was taken to bob moore chrysler dodge jeep ram tulsa (918-664-9750, located at 4627 s memorial dr, tulsa, ok 74145) where it was diagnosed that the transmission needed to be repaired. the vehicle was left with the dealer for repairs. when the contact retrieved the vehicle, the transmission indicator illuminated while the vehicle was still at the dealer. the technician stated that someone forgot to program the computer. the technician programmed the computer. when the contact drove home and turned off the vehicle, it would not restart. the vehicle was towed back to the same dealer. the manufacturer was made aware of the failure. the vehicle was repaired, but the contact was not convinced that the vehicle was safe. the failure mileage was 15,562.

Service shifter light comes on and off since reaching 31000 miles on the vehicle.

Rear latch would not close. actually opened while driving. if slammed enough finally closes but couldn't open for risk of not closing. sensors read an open door . after waiting 3 months for part eventually battery issues.

Service shifter light shifter stuck

While the jeep is in motion, the "service shifter" message becomes displayed on my screen, as well as all prindl lights glowing red. this has happened shifting the car into any gear, and has happened while turning the car as well as driving straight. it has also happened while street driving and highway driving. if you put the car in park, turn the car off, and turn it back on, the car does not immediately show the light, but has been happening more frequently since the first time it displayed the message (about 6 months ago). the jeep has 60,000 miles on it, and the first time it displayed the message the jeep had 50,000 miles on it.

Tl* the contact owns a 2016 jeep cherokee. on three separate occasions, while driving various speeds, the vehicle stalled. additionally, while driving, the service shifter and several other unspecified warning indicators illuminated. the vehicle was taken to nolf chrysler dodge (2373 brookville st, fairmount city, pa 16224, (814) 365-5251) to be diagnosed, but the contact was not provided conclusive information as to the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 20,000. the vin was not available.

Service shifter light comes on.

The service shifter came across my dash i pulled over turned my vehicle off, the alert went off. then after starting my vehicle again a different day the message reappeared.

Service shifter light randomly comes on and turns off when engine is turned off and restarted. also overhead lights above the rear view mirror turn on and off occasionally.these things happen while in motion and are random. also when in reverse, sometimes the parking brake engages.

Service shifter keeps coming back and all lights for gear indicator are red. dealership says to turn off and restart vehicle but it happens more frequently and more frequently. occurs when turning vehicle on.

While driving on a highway, my 2016 jeep cherokee suddenly shut off completely. this did not allow me to accelerate, and the car slowed down which i had to pull over on the highway. there was the engine light and the battery light shown on the display. after couple times of attempting to restart the vehicle, i was able to drive it fine to work. this was really dangerous especially with i had no engine problems previously to warn that such thing was going to happen.

Bangs into 2nd or 3rd gear intermittently after a stop or while driving at lower speeds 25-30 mph especially. most erratic in city driving. the jolt is so hard the driver takes notice. the vehicle will hesitate at time from a stop then jump forward like a bat out of hell causing front wheels to spin. at lower speeds in city the vehicle has a delay from engine to transmission causing a jerking motion even when pressing ever so litely on gas peddle. the transmission holds gears aggressively before up shifting, so engine speed hangs high between shifts. the vehicle shifts occasionally immediately into 2nd gear from a stop and then drags it out and clunks into 3rd gear causing untimely shifting. lithia jeep and pelletier jeep both did software updates with marginal improvement or made it worse. also the transmission up shifts to soon often from 1st to 2nd gear. vehicle at times has mind of its own for transmission never really knowing what to making not very predictable and dangerous to drive. the speed control is dangerous and a nightmare. when going downhill it makes transmission go into lower gears causing engine rpm over danger zone. it feels like the engine and transmission are going to explode. the speed control is really hard to predict what it will do! i’m scared to use it! i’m scared to drive this vehicle!

Three days after buying this jeep cherokee limited i was sitting in my driveway with the car in park running when i started to smell something burning, the cabin filled with smoke to the point that i called 911 and dispatched my local fire department, they could not determine the location of the smoke, i was able to drive it to the dealership with all windows down in 18 degree weather, the dealer found "burn marks" on the cabin air filter and all they did was to remove the cabin air filter and that was it? car make me feel unsafe as no repair or diagnostic of burning or smoke has been done. car lost power with the a/c running last week while at the car wash, i had to turn off the a/c to get it up to speed. also while sitting idling at mcdonalds pickup window a strong smell of gasoline was detected by the lady serving my meal, my girlfriend and others in line waiting, took it to the dealer and of course they found "nothing". going to get rid of this thing before it catches fire.

The car was stopped for a light and completely died, the hazards wouldn't even turn on. the shifter and steering wheel were locked. it would not re-start. we had to call a flat bed tow truck who couldn't even get the wheels to move, he had to use dish soap so the wheels would slide up the ramp. this was extremely dangerous, other cars couldn't even tell there was an issue because the hazards wouldn't turn on. my teenage daughter was driving the car at the time and had to go out in traffic, with cars beeping, yelling and using rude hand gestures at her so she could put the hood up. this car is very dangerous. the dealership replaced the battery, it didn't fix the problem. they replaced the bcm, that didn't fix the problem. we are now without a car but i'd rather no car then have her killed while trying to drive this jeep. there are over 40 complaints of the same problem on car complaints.com and the grande cherokee had a recall for the exact problem, locking up and stalling, this needs a recall before someone gets killed!

In may 2019, all gaer lights on the shifter p r n d l + - all turned red and the screen had a message "service shifter." it is not possible to see the speedometer when this happens. it has been happening more frequently. it is a hazard, especially when driving down the highway and the bells ring, your speedometer screen diasappears and service shifter appears. i brought this to the attention of a jeep dealer and was told, you can still drive when that occurs. this is a dangerous situation. it needs to be investigated by someone with authority soon. when looking online i discovered lots of people are having the same issue.

Tl* the contact owns a 2016 jeep cherokee. while driving various speeds, the tires made a screeching noise without warning upon making turns. the contact took the vehicle to abernethy chrysler dodge jeep ram (1442 e main st, lincolnton, nc 28092, 704-732-1890) where it was diagnosed that the front half shaft was faulty. the contact was provided a quote for the repair cost. the contact associated the failure with nhtsa campaign number: 16v287000 (power train). the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 68,000.

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the check engine and service gear shifter indicators illuminated. the contact called jim ellis toyota of mcdonough (144 highway 81 w, mcdonough, ga 30253, (770) 288-3755) and informed them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 55,000.

Service shifter while driving city street before 09/07/2019

Please note the photos are not from my jeep, they are from another person having the same issue. dash displays “service shifter” and all lights one shifter illuminate. i was driving when this happened (twice on different occasions). i pulled over shifter to park, shut the jeep off and turned it back on and it went away for a few miles and came back on. this happened either the end of march or beginning of april 2019 during slushy wet road conditions. i have not seen it since those two days. date entered below is an estimate. i wasn’t aware this site existed until a friend tagged me in a facebook post depicting an accident caused from the same issue in a 2017 jeep cherokee latitude.

When towing vehicle 4 wheels down behind my motorhome at times vehicle has a sever wobble. it is both when taking a corner or straight. can not stop wobble unless i come to a complete stop. very scary.

Service shifter message keeps coming on with no apparent issue and then the speedometer is not shown

While driving on an interstate at 70 mph the service transmission message appeared, emi lit & car went from gear to clutch causing loss of power & could not accelerate to maintain speed. after a few minutes car went back into gear & was able to regain proper speed. when i filled with gas the engine malfunction light went off. after driving approximately 400 miles the same thing happened on an interstate, fortunately in both instances, the traffic was not heavy & i was able to get in right lane. if there had been heavy traffic this could have caused serious accidents. the engine malfunction light stayed on so i took my jeep to a mechanic. the code says there is an electrical problem with the computer for the transmission, it gets too hot& the car goes out of gear to the clutch, then back in gear. i read online there are 37,000 recalls on this jeep problem, but none on mine. there needs to be one!

Tamara recall in 2016 jeep cherokee latitude that i bought 8 months ago, a light came on the notice screen that said “service shifter”. it has done this twice today already, it went away when i turned the car off but came back on the next time i started driving. i’m nervous this issue may leave me stranded. not a good light.

The shifting while in operation is very rough, jerks hard while on the highway and then the light will come on indicating the automatic function that turns the engine off while stopped to save fuel isn't working. the vehicle has less than 57,000 miles. this has been happening for about a month more and more frequently both on hwy and in town and always while in motion from 35 mph+

My vehicle lost power in the brakes, accelerator and steering wheel. everything locked up while i was driving in traffic. i was able to coast to the side of the road and completely lost the ability to control my vehicle. the car would not function until i turned it off and tried to restart it a few times taking a couple of minutes. this happened twice on may 6th on a busy street, once on may 9th on the highway, and twice on may 11th on another busy street. there was no oil in my car. i was not due for an oil change for another 3 months or 2000 miles. no oil light indicator came on to warn me all my car kept doing was stalling telling me to shift to park. i was told by the jeep dealership that i had to have my car towed in or add oil before driving it to them. the dealer explained when the dipstick does not "feel" oil the entire car essentially shuts down and locks up in order to "protect the engine" causing the driver to lose all ability to control it. they might be protecting the engine from burning oil, but to lose functionality puts my life and family in danger. jeep/chrysler have had this reported before as i found numerous cases of the same story. however no recall have been issued. i could have been in a very serious accident. i was not told any of this information when i purchased the car. i do not understand how many issues have to be reported before something can be done. does someone have to die before this become a concern.

When i first bought my vehicle at the end of 2016 brand new a few months after that the service shifter light came on and all the lights appeared on my shifter. i took it back after a few months and they change the part on it which is seem to work the light didn't come on for a while. but then all of a sudden it comes back on so i knew something else was wrong. now my transmission light has come on and the car does multiple things for example falling completely dead while driving. also the car jerks when accelerating especially on highways. it even got to the point when after i was going about 50 to 60 miles per hour when i came to a complete stop the car would no longer accelerate there after. this is becoming a serious safety issue and life-threatening to myself and others on the road. i am scared to drive the vehicle not knowing and any given time when something is going to happen.

I was on my way to work and two miles into my commute i noticed that a message appeared on my dash. it is ( service shifter) message. my shifter has red lights illuminated on all the selections in the shifter. i own a 2016 jeep cherokee 75th edition, with about 58,0000 miles. i believe a lot of folks are experiencing this issue, which could potentially be a hazard while driving.

About every 5 wks my car says service shifter and all lights come on. nobody can get it to stay off. each time this happened i had just started my car and trying to put it in gear. different times of day some times it had already been driven and others it hadn’t.

When i start the car the service shifter will come on and all the lights on my shifter light. i turned my cat off and back on and it went off. that was about a week ago. now it is doing it every other day. cant seem to find what the problem is.

Randomly..... while driving, a warning pops up on the dashboard saying "service shifter" and all the lights on the gear shift panel turn red. the lights stay red & the warning stays on the dash & i am unable to see my speed limit or any other vehicle details. this stays on until i park & turn my vehicle off. this happens daily at random moments, whether the vehicle is parked or moving, no matter the speed being traveled, & no matter the location. it is always random.

Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. i have two small special needs children. this has happened 3 times in the last two months. i keep my vehicle up to date on maintenance/service. i read over 100 people's exact same complaints on line. it doesn't make sense that i am paying a car payment, have less than 45,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. we have one vehicle, limited means, and tons of therapy appointments. today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. it is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. the dealerships/service continue to make comments like "we were unable to replicate the issue". to be specific: driving at about 25 miles per hour, straight following a right turn....lost power. lights went on the dash, message above appeared. it took two tries to restart to get me out of the middle of the road.

Takata recall: the transmission was acting up last month brought on by a computer flaw that was discover by chrysler. the car would stall after coming to a halt/slow down. based on the members of aamco, chrysler released a bulletin “21-032-18” that indicates a computer update that revealed that the “tcm power circuit control. high.” this was not a driver/owner issue, this was a chrysler/jeep issue. after i returned from my tdy and having paid $185 for a computer update, i was looking reimbursement and was told that nothing could be done. it’s disgusting how a loyal customer can be treated so poorly without having an issue resolved for something that the company caused.

Oil does not last during oil changes, i have to add oil. there is not a leak or any issue, it is just burning way too fast. my jeep was cutting off right after i would start driving (usually right after a turn) and i had no idea why until i noticed oil was extra low. so now i just make sure to keep it full between changes. definitely feel like this is a nuisance.

"service shifter" appeared on my screen, and on my shifter, everything lit up in red. something tells me this isn't particularly safe.

There is a loud metallic knock when shifting gears from reverse to drive and vis versa. this is followed by a delay in acceleration which jolts the car unexpectedly that almost caused an accident.

Shifter service error message appeared in two occasions within the span of a month. first encounter, was a few days after taking the car off the dealership lot. i was entering the drive away and all of sudden, shifter service error message appeared and all the gear indicators flashed bright red. after the dealership,, i probably put less that 10 miles on it at this point. turned off the vehicle and restarted the ignition. put it in drive, this time while stationary and it appeared again. i didn’t take a photo the first time, as i assumed it was a fluke. didn’t happen anymore after that till today, may 17th. i started up the ignition and headed on my way off, within 5 mins of my ride, i heard a beep. looked at the dash and saw the service shifter message again so i drove off into a parking lot to check out the issue. i stopped and went into park. the red indicators were still apparent. i turned off the vehicle 5x and repeated turning on the ignition, put it in drive, service shifter error appears and going into park and turning off the vehicle all while stationary in the parking lot. after the 6th time, i took it slow and it didn’t appear. since the first occurrence, i probably have only driven the jeep less than 100 miles.

The wiring harness needs replaced fir shifter , see attached pic . faulty wiring is causing service shifter light to come on.

I bought it used and it had 1 recall that was not disclosed and now the service shifter light keeps coming on. i have read 100s of others have this problem with little to no permanent resolution.

Service shifter shows up on display and all lights at shifter glow red

My service shifter pops up and i have had it switch and or serviced over 5 times

While driving the vehicle on streets and highways, the transmission would disengage from drive, causing the vehicle to stop moving, especially on steep grads.

This is the second time my car has shut off while driving in the middle of the road, i had my children in the car checked oil there was none i am not due for another oil change for 500 miles i bought this vehicle brand new only has a little over 19,000 miles i hope this is fixed if not i will be getting rid of this vehicle and will never purchase an jeep product every again. this is very dangerous i will be calling the dealership on monday

Tamara recall...ever since i bought my jeep brannew the radio sometimes does not work, service shifter is coming up, also other things are coming up saying automatic shut down service..wheels are not straight, among other things. this should not be happening on a jeep that’s 3 years old. now the dealership wants 99.00 to check it out plus whatever the problem is. i’m very disgusted because i love this car, took my anxiety away, but now i’m nervous to drive it period. i hate to trade it off for a toyota or honda. please help me on this. is it dangerous to ride with service shifter lit? this should be a free recall to see what’s happening. no one has answers. i’ve seenin the internet many people having the same problem. please help

Engine shuts off while turning sharp turn. hesitates to restart

Engine shuts off on sharp turns. display center says message saying vechicle must be stopped to change gears and shuts off engine. the shifter was not touched when message came up. then engine doesn’t want to start quickly. it hesitates. stutters to restart.

Turning at a stop light on a busy road, an alert came up onto my dash that read to shift, car must be in park, however nothing touched my shifter. my car then shut down completely, no time to pull over or get off the road. the power was still on but the engine had shut off. i braked to re start and it sputtered, battery light came on and so did engine light. tried starting again and after a few sputters, car came on and i was able to get off of busy road. car has done this 3 times total now, every time the same. nothing seems wrong while driving, no error alerts or anything.

Tl* the contact owns a 2016 jeep cherokee. while making a right turn at 20 mph, the engine stalled and "shift to key for park to select the desired gear" appeared on the instument panel. the contact had to make three attempts to start the vehicle and was able to park on the side of the road. the contact called sansone chrysler jeep dodge (located at 100 us highway, us-1, avenel, nj 07001, (866) 809-9999) and a diagnostic appointment was scheduled. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 26,280. *dt

Service shifter light comes on while driving. must stop and shut down to reset.

My 2016 jeep with around 23,000 miles “service shifter” error code has come on. it came on while i was driving it. there is no recall for this issue and there should be. just my googling it this morning brought up hundreds of consumers affected by this issue.

The dip stick only reaching the top 3 quarts of oil.i was told by the jeep dealership that the car engine shuts off mid drive(in motion) to protect the engine even if you are going 70 mph(on the city street, high way, or local road and while turning). this is so the engine does not burn the oil. this means that the car stalls out and looses power and control with no notifcation.

Purchased a 2016 jeep cherokee 2016 latitude. had 70,000 miles on it. two weeks into owning it on hard turns the battery light and dash would light up. on two occasions the car would be making a turn (in drive) and would fail accelerate or continue in that gesr causes it to stall into neutral and then loose steering control. the car would then shake violently and after getting out of the way of traffic it was turned off. once the car was turned off the car would not start until 3 or 4 times. imagine this happening on the entrance to the high way. the car would drive for a couple miles and then stall out again. not a safe car and do not feel comfortable moving forward with this vehicle especially st high speeds.

I've had my jeep since october of 2016, it had 11,000 miles on it when i bought, and randomly since then, the service shifter warning comes on. it completely locks up my display, so i can't even see my speedometer. if i pull over and turn the vehicle off and back on,it will reset, sometimes coming on again in minutes, sometimes months.. i've had it in to service 3 times. never fixes it.. some dealers have never even heard of it.. some say it just needs an update. i should not have to take my jeep in for an "update" every other month.. every other car on the road is fine without an update. no one has been able to give me a good explanation as to what this really means, is it dangerous? no one can tell me anything. this has happened, driving on the interstate, driving through town, it's even happened when it's been parked and i first start it up.

Service shifter light came on. no apparent reason.

Several times upon starting the vehicle up in the 3 months since i have owned it, the display in the instrument cluster reads "service shifter" and all lights for the gear selector light up red. the vehicle will not go into gear until the engine is shut off and restarted.

While driving on the interstate i-20 my vehicle was in drive and all the lights on the gear shift came on (see photos attached) and my dashboard reflected “service shifter” light came on and gear shift lights are all red,p,r,n,d on 4/18/2019. i panicked because i was out of state in augusta, ga but lives in madison, al. i was stressed and pulled over to google this to see if there were instructions to follow. according to the dealership in marietta, ga “ ed voyles” they never heard of such a complaint. how many complaints have to be done before this becomes a recall

Jeep cherokee 2016 "service shifter" light comes on. i've seen a lot of people already post about their cherokees saying the same thing as well. called a mechanic shop they never heard of it and recommended me calling the dealer. so i recently took it in to have it serviced. we'll see what happens. it comes on when i start the car or sometimes it comes on while in motion.

2016 jeep cherokee sport, check transmission message keeps coming on while driving. so far have taken it to the dealer twice where they said they fixed it by replacing the torque converter. both times the message comes back within 50 miles of use. once it is turned off the check engine light stays on but the check transmittion message goes away.

Service shifter light comes on dash and all lights on shifter stay lit up red. once i turn off vehicle and turn back on it turns off but comes back on after a while of driving. i have not attempted to drive like this once the lights come on.

While driving the vehicle after just a couple minutes in my subdivision the vehicle stalled & would move. i made 2 turns, one right & one left then it stalled. the "charging system light" went on & said "shift to p then desired gear". after a few minutes it restarted. the jeep manual indicated not to drive it with this code so i had it towed to dealer & they did a pcm flash update. they tested the oil level & said it was fine. next morning the vehicle would not start. again towed it to dealer. they kept it overnight & changed the battery. they drove the vehicle, but couldn't get it to replicate what happened & indicated there were no stored codes. the following morning the vehicle started, i began driving around the corner in the subdivision after turning right and again the vehicle just stalled with same indicator light & message as the first time. brought it back to the dealer & they said the oil was low, though the vehicle indicated 47% oil life with about 3,800 miles since last oil change, which was less than 2 months ago. dealer told me to drive it for 1,000 miles & then bring it back so they can do an oil consumption test. very unsafe to drive when it stalls, as the vehicle does not move, it just shuts off & didn't coast so i could move over. this is a safety risk & do not feel safe driving it, if this had happened in traffic or on the highway it could have caused a crash. i was told by the dealer this is a known issue by chrysler & that the vehicle shuts down to protect the engine. there was no previous warning lights or check engine notification prior to it happening.

My vehicle jeep was in motion on the interstate when my service transmission light came on and i almost caused a major accident when my jeep slowed way down. when i accelerated it would hardly move. mind you i was on the interstate!! very scary experience. this is not the first experience i have had with my jeep while in motion on highway it jumps bucks and revs up on its own when it was doing that i had to take it to be hooked up to tester to see why my battery light came on? had to replace coil pack #4 and i did it again 6 months down the road and had to replace coil pack #2. the check engine light stays on. my jeep only has 59064 miles. i am very scared terrified and nervous driving me jeep.

Jeep cherokee begins to experience intermittent hesitation while idle and unresponsive maneuverability during acceleration. ignition coils fail on 2.4l engine with consistency - #4, #2, #3 (3 of 4 ignition coils) causing misfire in engine chamber. lack of control during acceleration / deceleration create high concern for safety while at high speeds and generally while driving.

From the time we drove this vehicle off the lot brand new there have been problems with the transmission. it slips, makes a thunking sound when it’s shifting gears, and on occasion it stalls for several seconds we feel that the vehicle is a road hazard. .

When driving under slippery conditions the traction control does not work. have contacted 2 dealers in the area and both have refused to look at it.

Service shifter light came on with all lights illuminated on the gear shifter. could not change gears. this happened upon starting the car in the driveway and putting the car in reverse.

At 43000 a message on the instrument display came on twice over 2 days. it said "service shifter". the dealer confirmed that the shift bezel and wiring harness had to be replaced because the original design was defective. the repair was not covered under the powertrain warranty. faulty operation of the gear selector could result in a vehicle being inoperable. that is a safety hazard. jeep should fix this..

While in motion the shifter indicator lights all light up and "service shifter" appears on the console overriding the digital speedometer, the only way to reset this is to stop the car, turn off the engine and restart. this happens nearly every time the car is driven and unpredictable how long it will take to happen. (resetting is only temporary as well)

Truck keeps losing power like it wants to stall and the service shiifter is on. i took it to a shop and they can find out why the truck is losing power and this is the 3rd time the service shifter has been on.

One day my airbag light came on for no reason. i didnt hit anything. no one hit me as far as i know.

My 2016 jeep cherokee latitude has suddenly turned off twice in the middle of the road while driving. a "shift gear" light warning appears on the dashboard. both times it occured shortly while starting to drive home from work. therefore, occured within 10 minutes of starting the engine. the first time it occured within seconds after turning left at a light.

Bought a 2016 jeep cherokee with 60miles on it within 3 weeks car shut off 3 time while driving with signal shift gear comes on. have to put car in park and turn off car and turn on a few times and it will be fine two months later it happens again this time happening a few time in the same day a few minutes apart. this dangerous because it happens while your driving on the road with no warning.

Service shifter displays on dash when turning on the car. the gear shift lights all turned red, and there was no ability to switch gears. the vehicle was stationary at the time, and the shifter was reset turning the car on and off.

While in motion: 2016 jeep cherokee will randomly lose engine power during a right turn (on highway at high speed and at low speed on city street), steering locks up, decelerates automatically, and dash says to put vehicle into manual mode and select the desired gear. this is very dangerous and has almost caused an accident two times.

My 2016 jeep cherokee has been showing a service shifter on my screen and all of my lights are solid on my shifter when this happens. i also have to pull over and restart my car after this happens

While driving, the "service shifter" warning light comes on and all gear lights on shifter illuminate. stopping and restarting the engine temporarily fixes the warning. this has already been "fixed" once by the dealership where it was purchased at considerable cost to us. now it is happening again.

Vehicle stalls and cuts off while driving and steering wheel locked up without warning. no check engine lights on and no explanation. after several times it was found that the engine was completely out of oil. oil consumption test resulted in an engine replacment from scratching on inside cylinder walls. new engine 11-2017. new engine is starting to do the same thing and is burning oil. car will shut off.

"serive shifter" appears on the dash screen and all of the lights p, r, n, d, +/- light up on the shifter while moving, but i also had it happen once while the vehicle was idling. the car still drives, and if shut off and restarted the message and lights go away. this happens periodically. all of the gears still work, and the car recognizing which gear it is in.

Service shifter message came up on dash while driving at 60 miles an hour, all lights lit up on shifter. cannot clear message without pulling over and shutting car off, therefore speedo.eter and other car safety information is unavailable. this has been happening on and off for months.

2016 jeep cherokee limited fwd, misfiring and shaking began while stopped at traffic light and while driving afterwards for 1/2 mile. automatic start/stop was on. pulled off road and turned engine off and let set for 1-hour. restarted vehicle and began shaking and misfiring again. this time engine light came on and start/stop system warning came on. shut vehicle off again and let sit for 30 minutes. started vehicle again and put in reverse, drove for a few minutes and vehicle began shaking and misfiring again while going through the shifting sequence. drove it to a dealership and it did this the entire way, approximately 10 miles. no matter what speed i was driving it was still happening. the shaking/misfiring seemed to subside a little when a/c was not in use. in addition to other warning lights coming on, service-shifter light came on while making a right-hand turn.

Every time i'm driving my car and i approach a stop sign, a little or need to stop the vehicle turns off. the car does not turn on after 20 to 30 mins. i have taken it to various mechanics and no one can tell me what it is. oil change and even radiator was changed. a mechanic told me that the transmission lanes needed to be changed. i am hoping that is it beacuse i am terrified of driving my vehicle. a vehicle i was excited to buy. it is just a waste of money and time. i should be enjoying this vehicle.

Service shifter light keeps coming on, no codes associated with it.

Reoccurring svc 4wd while driving with ‘jerky’ movements, each time dealer reports computer error and resets it. fourth time in 8 months.

Was driving, coming to a stop and screen flashed put gear into park to change gears. so i put it in park and then back into drive and same thing popped up. i put it back into park, shut the car off. tried to turn it back on and it wouldn’t start. then i tried again, left key on and it just whirled over 3-4 times and finally started. and everything was gone and i could drive again. a few weeks prior, i was driving down the road, and i had a service shifter light come on and all the lights by each gear on shifter were red.

My jeep does not shift out of first gear and sometimes second until the engine reves up high and then shifts suddenly with a forceful jerk. sometimes upon acceleration on the highway, the vehicle will down shift as you would expect, and then does the forceful sudden jerk when it goes into a higher gear. it has been forceful enough to feel as though someone has bumped into my vehicle. i have taken it to the dealership and to my independent car repair place and neither can find anything on the computer diagnostics. it happens randomly but has begun to happen more frequently.

The power lift gate has failed to lift on several occasions. once, the lift gate actually fell unexpectedly, hitting me in the head! it seems to struggle to lift on most attempts.

The shifter service light is coming on. i cut the car back off, took the key out and restarted the car, but the light will come back on after awhile. it was stationary when it first happened. it has done it while driving though.

While driving at 65mph service transmission message appeared & emi lit. car lost power & i couldn’t accelerate. speed dropped to about 40mph & had to pull off road. finally was able to go again & message went away. had car diagnosed & they say it’s in transmission. this has happened about 30 more times. i can’t afford to pay $6500 for transmission repairs & it is a hazard to drive! i’m scared i’m going to cause an accident. i’ve read that there’s about 37,000 recalls for this issue with this make of jeep, but not on my jeep. this has happened after driving 10 miles, but may not happen for 100 miles. it has happened on busy highways where it’s very difficult to get off the highway.

Jumping transmission. decelerate's while driving on freeway.

I bought my 2016 jeep cherokee limited new and for the first 100, 000 miles had no problem with it until one day i was driving down highway and my instrument cluster lit up like a christmas tree, the engine hit 5000 rpm at 45 mph and would red line if i went faster, i pulled over and could not shut vehicle off and radio, wipers and everything were going on their own including every warning light possible. after about 20 min idle i decided to disconnect the battery and reconnect and it started back up with engine light remaining on. i took to dealership they weren't sure why all codes were going off but checked and everything was fine and reset the light. a month later it happened again this time at 65mph during a snowfall on the highway but this time the steering wheel locked up i managed to brake and stop on highway with hazard lights on again disconnected battery and took to dealership, they said i needed to replace the computer so at a cost of nearly $2300 i did. no problems after that until it was raining one day and boom instrument panel lights up again, thankfully the steering wheel did not lock again. i take it back and they tell me there is nothing they can do about it but reset the light. now i cant drive my jeep when it rains for fear of more issues. fast forward 3 months to today, i am about a mile from my home and the dash lights up saying service shifter required. and all the lights for p,r,n,d are all red, i tried to turn off and start again with no luck the lights and warning stays on, the digital speedometer wont come up because the warning is there and i cant cycle it off. i googled the problem and noticed a great deal many others having the same issues at all different miles. i dont know what else to do at this point. i believe just the steering wheel locking up alone should be warrant enough for a recall before someone is not as lucky as i was.

Turned car ignition on and sat in parking lot. about ten minutes later a shifter service message appeared on display and all lights on gear shift lit up. 2016 jeep cherokee with approximately 34000 miles. i’ve never seen this message before. message and lights went away after shutting off car and turning back on.

I turned on the car, let it warm up for about 3 minutes. put it in drive, i was on the road for about 5 minutes and all the lights on the dashboard turned on, the car stalled and the motor turned off. the transmission was stuck in drive and i had to forcefully find a way to move it to neutral or park to restart the car. when i checked the fluids on the vehicle everything was ok with the exception of the oil dip stick. all the oil had burned away and i was still about 2000 miles away from next oil change. all my oil changes were done at the jeep dealership where the car was purchased and we used synthetic oil to protect the engine. this is very dangerous that no warning signs are given to the drivers and that the car completely shuts off in the middle of the road. i tried to resolve this issue with the dealership but they said that because there is no recall for this common problem, they cannot resolve it. please help!

This vehicle seems to accelerate without me doing anything when in motion. shift services light comes on frequently. when you turn the car on the car accelerates or seems to stall. engine when the car is stationary. it makes an excessive noise when you accelerate in motion.

Service shifter light came on at 56,000 miles when i tried to put my car in reverse. all the lights for the shifter came on and the car didn't want to go into the right gear. this has now happened 3 times, not all consecutive.

Vehicle stalls during deceleration into right hand turns. extremely dangerous. hundreds of complaints about the same issue occurring under the same circumstances. dealership is denying any problems exist and cannot duplicate issue. online complaints state that some dealerships stating it is due to low oil and oil consumption is very high and problem can occur even with vehicle maintained to manufacturers specifications. i have been almost rear ended several times due to this issue and chrysler needs to recall these vehicles and make it right no matter the cost. no warning or trouble lights prior to complete loss of power. they just recalled the 2019 models for this very problem but they need to recall prior years experiencing the same issues. this is a serious safety issue especially when entering the highway were cars our traveling at a high rate of speed.

About a month ago, my daughter backed the car out of the driveway and the car would not shift back into drive. after turning the car off and back on, i was able to get it back into drive. it seemed fine after that. i thought it was just a freak thing. about two weeks ago, a warning light came on saying "service shifter". we took the car in to the dealership to have them fix it. they ordered parts but said it would take about 4 days for the parts to come in. when the parts finally came and were installed, the "service shifter" light was still on. i was then told they had just received a company wide memo about this problem and now needed to replace the entire shifter. i was told that the part would take weeks to maybe months before it would come in. they told me the car was safe to drive until the parts came in but not sure if they even know. i've looked this problem up online and seems to be a problem that many people are having.

The engine light and message service transmission came on while i was driving, however i could not drive over 40 miles an hour in traffic once this happened. i was told that it was a software update, but found that this was only a temporary fix. why would a software day cause this much of an issue and a very dangerous issue at that. why isn't there a permanent fix to this issue.

While in motion on a city street, “check shifter” appeared on my dash and all lights on the shifter light up red.

This issues has happened twice once i was at an intersection and the second time i was on the freeway. i am driving with no issues and then all of a sudden the car loses speed. i will go from 70-0mph with in seconds, all the lights will come on on my dash board and i am unable to speed up or even steer out of the way. the second time this happened to me i was in the fast lane on the freeway with my daughter,no cars behind me because i would have been hit with out a question. it sounded as if the car shut down with out actually turning off. i had the car towed to the dealer where they had no explanation for me both times this happened. as soon as they would connect it to diagnose they said the codes would clear and the car was working. both times this has happened and now i am scared every time i drive. now the stereo will not turn on. the screen is on but will not move from the jeep sigh it will flicker on and off but not ever move from there.

My 2016 jeep cherokee keeps getting service shifter lights. it happens when first starting the car, while driving and while shifting into park. turning the car off and on will sometimes clear the issue. sometimes it takes repeated tries to get it to clear. it has happened in traffic.when it happens the information display on the dash switches to "service shifter". no other info is displayed.

Twice in the past week my jeep has just stalled while driving, both on 2/1/19 and 2/4/19 i was going around 35-40 mph. i am able to coast the jeep off the road and then i needed to wait a few minutes before it starts up again. the on board computer system display does not show any problems. upon research it seems several people have reported the same problem.*dt*jb

Stalls for no reason emergency break turns on by itself won’t accelerate while originally in motion on freeway turns off while turning electric stability control icons going bizerk

While we were driving, a message came on the dashboard to service transmission, and then we were not able to accelerate. we pulled over and turned off the car, and then started it back up and we drove fine for about a minute before the same message came up on the dashboard. again we were not able to accelerate even though the gas pedal was pushed all the way. it wasn't making any noise. we called the dealership and all i was told was to turn it off for about 5 minutes and turn it back on to see if the service light would reset. if not to call a tow truck to take it to the nearest dealership, but since it was sunday they were all closed. all my family was with me in the car which was very frightening. i followed the dealerships instructions but it did not work. we stop at a stoplight and it didn't want to move forward once the light turned green. we turned off the car and turned it back on and it went again. we were about 45 minutes away from home so we just headed back. the service message never went away and were only able to travel at low speed. i have called fca in the past when a service transmission message popped up on the dashboard but it just flashed and didn't stay. this is a new car and i am very upset it has all these issues.

"4x4 unavailable service required "message came on and stayed on when i started it. it was parked for around 4 hours and was stationary. took it to dealership after a day and a half was told a wire had rotted and broke.

Car was in drive/run mode and car cut off. steering wheel locked up. car coasted to stop. unable to control. *dt*jb

Tl* the contact owns a 2016 jeep cherokee. while driving 45 mph, the engine stalled and the steering wheel seized. the contact was unable to steer the vehicle. the vehicle was pulled over and towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not contacted. the failure mileage was 72,000. the vin was unknown.

The service shifter message displays on the screen and you can't tell if the the is in dprn becuase all the lights are red. the car sometimes will not shift out of gear. or jerks when it finally does. this care hesitates while in motion and as well as when stationary and trying to move. this is very dangerous. i have taken this vehicle to the dealer who stated that the recall they had was only for a software update with the shifter but this issue should also be a recall with them covering the repairs. i have less than 50k miles there is no reason why i should have to cover the expense of replacing the shifter assembly becuase the shifter is not covered under the warranty they sell you.

Takata recall after starting the car and staying stationary starts to shake. while driving shakes even more and has stalled on me while driving with my toddler in car seat in back. then it did it again 2 more times just glad my son wasn't in the car. now check engine light lit up today feb-6-2019. there have been plenty of complaints of these type of issues. my vehicle is under warranty still as it is a lease. i will not be leasing jeep anymore. *dt *dt*jb

The vehicle is burning oil between changes, it shuts off in the middle of driving on a road because it has no oil. no warning messages or lights pop up. i have almost been hit by other cars twice (with a child in the backseat) because the car shuts down and there is no oil in the car. my screen says i have over 50% remaining until the next oil change! i was driving down the road, and the vehicle shut off and i was almost hit by other cars!

This is safety concern! 2016 jeep cherokee car would stop while you driving high speed without any warning sign and all the light will come on can not shifting or restart the car. it happened on me twice already. one time on highway i-95, one time on a busy local road at pa. jeep dealership said it was computer updating, i could not get it. after first time they repaired it, i did feel something wired with the car. so i brought it back to jeep dealership two more time for diagnose. they all said the car had no problem. not even a month, it happened again. suddenly stop! this time they still trying to fix it for me, but i could not trust jeep again. i mean if they can fix it, it would not happened again after three time what ever fix or diagnose.

While driving on a residential street, my 2016 jeep cherokee latitude with 45,196 miles displayed the "service shifter" message on the dashboard. the prnd shifter lights were all lit up red. pulled over, put the car in park, restarted the vehicle and the message did not appear. later in the day, the radio display stopped working. scheduled a service appointment with the dealership.

Service shifter came on in my jeep and would not drive/shift going down the interstate in a lot of traffic. my family could have been killed! cars were swerving around me, blowing their horns, and i couldn't even step on the gas to try to get off the road on to the shoulder. about 30 minutes before that happened my 16 year old daughter was driving. this needs to be addressed immediately before someone gets killed!!!

Engine stalls and dies without warning while driving. after shutdown a message on the dash tells you to put it into park to start the car again, engine will restart after 2 min but will fail to restart if you try sooner. very dangerous, this has happened 6 times now while driving. started at 33k miles and i am now at 42k, 1st time dealer said fill up oil, 2nd time service dept said nothing wrong but updated software, 3rd time service department has never heard of this before and no idea but told me to trade my car in for something else. very dangerous as has happened on a freeway while moving, each time is without warning and you lose all engine and power. *bf *dt*jb

While driving at regular speed my car has stopped running. i was able to maneuver to the side & wait several minutes before it restarted. my heat has stopped working - i took it to be looked at & was told the "harness" is corroded. my car has $43k miles - how can this be already? *dt *dt*jb

Transmison services

Vehicle shut off while my husband was driving.took vehicle to dealership. was 3 quarts low. we have been told by the dealership that their hands are tied, that this engine uses about a quart of oil every 1000 miles but the engine is designed to shut off before it would blow engine. my husband told the dealership that if they put an engine in a vehicle that uses oils this way they should let people know. we have talked to chrysler with nothing other than have an oil consumption test done which we did. we now keep oil and check on a regular basis

Our 2016 jeep cherokee (latitude 4wd) has been stalling after a cold start. the battery indicator flashes and then registers a message to place the car in p to shift into gear. i have been able to restart the car after waiting 30-60 sec, sometimes while in traffic. the vehicle was at the dealership on 1/14/19 and i was told that there wasn’t any oil on the dipstick. the engine is possibly burning oil but there are no indicators or status updates when the system is checked. i was told by the dealership that they are aware of an engine issue with the 2016 jeep cherokee. an oil consumption test is needed before the engine can be replaced (if needed). oil consumption test initiated 1/14/19. chrysler/jeep is aware of this issue and has not issued a safety recall. negligence by chrysler for not responding to this significant defect and safety issue.

My jeep keeps breaking down while the vehicle is in motion and i have almost been in several wrecks because of it. i have now done my own research on this issue going on with cars that have my same year make and model and have been experience the same exact issues as i am all over the us. i have been speaking with some of these people who were writing these comments on the jeep website and they have all said they are not dependable and highly unsafe as they have also almost got into wrecks because of it. at this point its only a matter of time before someone is gets hurt due to the vehicle shutting down while in motion or worse, death. something must be done to stop the sale of this unsafe vehicle. i am stunned nothing has yet to be done about this. my car has now been in the shop since i bought it and no one can figure out what is wrong with it. i have had to take it back 3 times and the issue is not getting fixed. now, i'm told that they are having to open some "star" thing - which has something to do with asking the manufacture if these issues are common and what to do to fix them. this is ridiculous that i have been put through hell and they don't even know if the car can be fixed. as of right now the car is completely broken down and no one knows how to fix it. all these other people are having the same issue with the dealerships not being able to figure out what is wrong so they just give the broken car back to the owner and it goes back on the road. i am telling yall this is very unsafe. *dt consumer stated car is fixed.*jb

About a month ago, my 2016 jeep started to stall as i was driving the vehicle. the steering wheel locks and the battery sign flashes, then the car tells me to place the car in park. i shut the car off, wait about two minutes then restart the car. sometimes i will make it to my destination, sometimes it stalls on me again. it's happened too many times, and i scared to drive the car anymore. it has been in a shop for three weeks now, and there is nothing that they can find wrong with the vehicle. they hook it up to a machine, but no error messages are reported to them. *dt*jb

Tl* the contact owns a 2016 jeep grand cherokee. the contact stated that water leaked into the vehicle and the front and rear floors were constantly wet. the contact assumed the water was due to leaving the windows open after a rainy weekend; however, the failure occurred even when the windows were closed. there were no warning indicators illuminated. the vehicle was taken to meridian chrysler (1210 39 n, meridian, ms 39301, 833-253-1910) and was currently being diagnosed. the manufacturer was notified and did not assist. the failure mileage was 54,000.

I have a 2016 jeep cherokee sport. my check engine light came on. i was told there was a thermostat issue. my total repair cost for this one problem was $866.06 at the paramus nj dealer. i’m extremely disappointed that i had such an expensive repair when my car is 2016 and i have less than 50,000 miles. i’m also disappointed that i was told only dealers can update the computer on my vehicle. i have heard of several jeep owners complaining of sensor issues noting repair work wasn’t necessary. also, with the check engine light on my auto start did not work.

For a little over a year my airbag light keeps coming on. the dealership continues to turn me away

Bought the car 10/3/2018 with a fresh oil change, 12/18/2018 car shut off on husband while driving with kids in the car (the engine died, steering locked up, the battery light flashed and an error popped up that said to put the transmission in park and select the desired gear) no oil light ever came on to warn low oil 12/20/2018 car shut off twice while driving, check engine light came on went to dealer and oil change was completed, less than 4k miles driven and there was only ½ quart of oil left in engine (5 qt burned) 12/21/2018 called dealer because car skipped, was told normal due to air getting into engine causing a misfire should be fine now 1/7/2019 car sputtered twice while driving, felt like it shut off brought car to dealer and the car was low by 1 ½ quarts of oil started oil consumption testing. when car stalls out it is while you are driving and happens without warning, i was in the middle of an intersection the first time it happened to me. i could have been killed to "save their engine"

The rpm’s on this transmission in this vehicle go up very high but the transmission does not shift into gear. the vehicle sputters and slows on the open road. the engine does run on all cylinders. the engine has no power. this creates a safety risk on a highway. also the differential locks up when you have to hit the brakes and three rear of the car locks up and skids left of center. party’s of the suspension have broken for no apparent reason. the left rear control arm broke for no apparent reason. i have been informed by a jeep dealership that this vehicle is unsafe to drive. i have filed complaints with chrysler on three occasions informing them of the numerous issues with this vehicle. i was advised to get a diagnostic test done and they would work with me to buy this car back. i did as requested and now being informed i will probably have to go to arbitration. three times now when i applied the brakes hard on a highway the east locked up and the left rear of my car skidded and i had no control. i nearly hit a retaining wall. i have a vehicle that the dealership has deemed unsafe to drive.

While driving, vehicle will decelerate and warning light appears to shift car in gear. then car turns off. can not use breaks, all electronics flash and coltage light alarm comes on. when taken to dealer twice, no errors found. my children drove it today and the vehicle suddenly stopped and all warning lights came in along with a message to shift the car into gear. the vehicle was dead. took back to dealer and again no error. i have researched this and many of the same vehicles are having the same problems, but jeep does nothing.

This is in regards to my 2016 jeep cherokee latitude. in the last 4 days my car how just completely shut off 3 times on 12/23/18, 12/26/18 and 12/27/18, while i was driving, probably would have been 4 times but i didn’t drive on christmas day. the first 2 times it happened i was leaving my work parking lot driving no more than 10-15 mph. today 12/27 my car shut off while i was stopped at a stop light . this happens with no warning at all! luckily no one was behind me when i stalled. i have seen many people on social media with this same problem! the dealership says it could be an oil issue, so they are just doing an oil change and they said they recommend bring the car back every 1000 miles to check levels!! what kind of solution is that ? i have young children that i drive to school! i can’t have this happen while driving them!

When driving i notice when i stop on the brake and gas both would not work. the dashboard icon of the battery illuminated, the notification sound played, and the car slowed to a stop. also, the notification center displayed "shift to park". i shifted into park, placed my hazard lights on, and waved the cars that were behind me to drive around. made the attempt to restart twice with no such luck. the third attempt saw the car turn back on successfully. ..*bf.. *tr

Tl* the contact owns a 2016 jeep cherokee. the contact stated that the liftgate failed to open with the electronic button function. the contact had to manually open the liftgate with the potential risk of being impacted by the liftgate coming down. larry h. miller chrysler jeep dodge ram boise (222 s auto dr, boise, id 83709) indicated that the vehicle was not included in a manufacturer recall campaign and diagnostic testing was needed. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 58,000.

I've had a service shifter message appear numerous times and then disappear. when i would take it in to get looked at i was told that there was no record of that code being displayed in the car log/memory and that the service department at the delearship couldn’t find anything wrong with it. upon doing research on this message i found that many other people have had this same problem and if left unchecked can cause the vechicle to shift into park while in motion causing loss of control and accidents. i have received this message while both stationary just when i turned the car on, and also while in motion on a road.

Purchased vehicle on 12/14/2015. on 1/25/17, at 17,000 miles the vehicle stalled while driving through an intersection. it was raining heavily and causing a traffic issue. law enforcement had to be called to re-direct traffic. since the first stall, the vehicle has been to the local dodge/jeep dealership four times for the same issues (4/20/17, 8/18/17, 3/25/18 and 12/4/18). they have replaced coils, filters and explained the engine will shut down if it senses low oil. they continue to state the oil consumption as the reason for the stalls. they have no solution but to bring the vehicle in every 1000k miles to check the oil. the vehicle stalled again on 12/25/18. luckily, i was in a parking lot and the vehicle behind me was going slow enough to stop. if not, i would have been hit with my toddler in the vehicle. usually it takes several hours for the vehicle to start again but on this incident the vehicle started within 5 minutes. the vehicle is now showing a "service shifter" and the dealer stated it needed a new battery. i replaced the battery and the "service shifter" was back on within 15 days of replacing the battery. this vehicle is a safety hazard.

My car, in 4x4 mode, lost control on an off-ramp and struck a concrete base to an interstate street light. zero airbags went off despite me totaling the car and extensive damage done to the front end. the sheer force of the impact bruised my arm, blackened my eye and ripped my eyelid in half, injuring my right eye and sending me to the trauma unit for emergency surgery.

Soon after starting to drive in the a.m. on a residential road, "service shifter" message appeared and all red lights came on the prndl shift selector; cause unknown; reports of a recall online that have caused a celebrity fatality, but no recall on nhtsa using vin;

Tl* the contact owns a 2016 jeep cherokee. while driving 35 mph, the accelerator pedal was depressed and the vehicle stalled without warning. several minutes later, the vehicle restarted. the vehicle was towed to gladstone dodge chrysler jeep & ram (5610 n oak trafficway, gladstone, mo 64118, (816) 455-350) where it was diagnosed that there was insufficient oil in the engine. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 46,000.

After i start the car up in the morning or after it has sat for awhile, it will run for about 5 minutes and then the engine will completely die, the battery light comes on and the screen says "shift to p then desired gear". when it does this, i lose throttle power, breaks and steering. i have to put the car in park and try to turn it off, when i try and turn it off it cranks like it is trying to start and won't. after i get the car turned off and go to turn it back on, it cranks really hard for about 45 seconds before starting. then it smells like something is burning, it will do this 4-5 times before it starts running ok. after it dies, the transmisson feels like it is jumping/jerking and the car will randomly ding like it does when the windshield wiper fluid is low but nothing shows up on the screen or in the messages. it has died in the middle of an intersection, with the sterring locking up and the throttle losing power, this could have caused a major accident.

While driving on the freeway an engine warning light appeared on the dash with the message "service transmission" and my speed immediately dropped and i was unable to accelerate to move out of the way of oncoming vehicles. i was barely able to pull the car over. once stopped the message went away and acceleration was restored, but message occurred again and power was again lost.

The rear hatch would not close the vehicle was parked had have vehicle towed the service advisor stated he had no problem closing the hatch picked up vehicle two weeks later same problem

While driving in my neighborhood, my 2016 jeep cherokee completely shut off. it would not start so i had to push it off the road. i've read similar complaints about this issue.

I purchased my vehicle new. since having it the panel which displays the radio will randomly go black. i've also had several issues with acceleration. sometimes if i'm at a red light and then it turns green the car will rev and not move anywhere for about 30 seconds. yesterday while i was on the highway my speed dropped from 60 to 40 very fast and i was not able to accelerate at all and had to pull over on the side of the road and my transmission light came on. i've also been driving before and when i hit the brake it makes a noise like its shifting super loud and the brake clicks. my vehicle is in for service right now but i dont feel safe driving it at all. it only has 16,000 miles on it and shouldn't be having all of these issues with such low mileage. yesterday not being able to accelerate on the highway was scary and dangerous.

I have taken my 2016 jeep cherokee into the service department multiple time to have them diagnose the hesitation in the transmission, jerking into gear ( from 1st to second gear, but most of the time from 2nd to 3rd gear) and a loud clacking noise that appears to come from the bottom of the car. according to 2 different jeep/chrysler dealership service department that i have taken my cherokee to be diagnose, they can't find what is wrong with the transmission and they did not expirience the jerking on the transmission during driving. they did informed me that the clacking sound coming from the bottom of the car is the catalytic converter when it gets hot makes a clacking noise, but they have no fix for it. the dealers claim they are waiting for the jeep inc. to come out with a fix. as if that's acceptable to force your customer to drive a noisy, hesitating brand new car. i am dumbfounded with how the dealerships jeep / chrysler keep sweeping this issue under the rug hoping it will go away. time to find a solution.

Each time i have been driving the vehicle when the brakes failed without warning the last time (4th time) my car was in the shop because the tranmission seal had a leak. while the mechanic was test driving the car the brakes failed with him. when i have had been driving the jeep and the brakes failed i was pulling into different locations and the brakes would fail and not stop the car. the brake were as hard as a rock and just simply would not stop the car. i feel after 4 times this car is not repairable and i am now mentally anquished with driving it i am afraid the brakes will fail again and i might get into an accident because of the brake issue and possibly get hurt, killed, kill someone else this is without a doubt a safety issue. the mechanic at the dealership has even said the car is not safe. i have a case number with the chrysler manufacturer on the case. it is# 35139860

Vehicle randomly gets hot as if the ac stopped blowing cool air but then works normally. does this frequently but randomly for only a couple of seconds at a time.

Stalling while driving, mostly when making a turn or as wheel is turned; has almost caused multiple severe accidents to occur. has happened while driving on the highway, street, and pulling out of a parking spot on several occasions. system stalls and then a message appears “shift to p”. having to quickly stop in incoming traffic, put into park, shut off engine and restart to work. when making smaller turns the system dings as if a message alert will appear but nothing shows.

Tl* the contact owns a 2016 jeep cherokee. while driving, the oil level became low and the vehicle stalled without warning. the failure occurred multiple times. the vehicle was taken to siemans chrysler dodge ram jeep (8691 red arrow hwy, bridgman, mi 49106) and the contact was advised to add oil to the vehicle every 1,000 miles to keep it from running low. the manufacturer was also contacted and did not assist. the vehicle was not repaired. the failure mileage was 15,000. *tt updated 12/13/18*jb

When driving at a speed of 70 mph the service transmission light comes on, disabling acceleration and putting the car into 8th gear. this causes a dangerous situation where the car speed decreases instantly and requires the car to pulled over to the side of road and turn the car off then on. chrysler is well aware of this issue but has not issued a recall for these vehicles. instead they choose to put customers in the dangerous situation of disabling a vehicle at high speeds.

While driving on highway, automatic 9 speed transmission seemed to lose all acceleration at around 60mph. the "service transmission" notification appeared on the display, and the vehicle started decelerating until it was necessary to pull over and park. problem seemed fixed after an engine restart, but occurred again at higher speed (60mph). i don't know why 2016 vehicles were not included in the s55 recall, it is the same issue.

Over the last 2 weeks, while driving my jeep has lost power. no warning light or anything, my jeep just dies. it will say "shift into p, then select gear" after i have lost power. my lights/radio/bluetooth all still work, but i can not break nor accelerate nor steer. i was nearly t-boned this am, and nearly rear ended last week.

Vechile stalling while driving. the vechile will stall driving at low speed turns, up hills and coming to a stop. second time it has been to dealership for same problem. first time was june 30 2016. second is today.

Tl* the contact owns a 2016 jeep cherokee. while driving 10 mph, the check engine and "put in park and place in desired gear" warning indicators appeared on the instrument panel. in addition, the brake pedal was difficult to depress. after several attempts, the contact was able to place the vehicle in park and shut off the vehicle. once restarted, the vehicle operated normally. the vehicle was not taken to be diagnosed or repaired. winnie dodge chrysler jeep ram (located at 125 tx-124, winnie, tx 77665, (409) 296-3500) was contacted and an appointment was made to have the vehicle diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 32,696.

Tl* the contact owns a 2016 jeep cherokee. while driving at an unknown speed, the vehicle started to lose power and the service transmission indicator illuminated. the contact stated that the vehicle was taken to the dealer multiple times for similar failures. the vehicle was taken to bob moore chrysler dodge jeep ram of tulsa (4627 s memorial dr, tulsa, ok 74145) and the transmission control module was repaired. the vehicle was kept at the dealer for three months. while leaving the dealer, the contact stated that the transmission indicator illuminated again. the dealer reprogrammed the vehicle. after the repair, the contact stated that the vehicle failed to drive. the vehicle was towed back to the dealer and the transmission was repaired again. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 15,652.

I have had transmission issues since buying the vehicle. i have been to the dealer about 3 or 4 times to have the issue fixed and it was never fixed. low power, hesitations in acceleration, randomly dropping speed while acceleration, and complete loss of power. it happens when in motion at all speeds but mostly at speeds under 40 mph. it all continues to this day and i have all but given up on getting chrysler to take responsibility. i am sometimes even afraid to drive the vehicle when one or more of these symptoms happens. chrysler needs to take responsibility. as a consumer i am entitled to get what i pay for!

I've had the jeep less than 2 years . only 14000 miles on it . the transmission started jerking and lundging when it down shifted or started off from a stop. my daughter and i where coming back from the human society. while driving at about 50 mph i had to slow down for on coming traffic.the jeep shifted to a lower gear and lunged so fiercely i thought the transmission had fallen off the vehicle. the vehcle immediately shut down. i was at a complete stop. lights started flashing service transmission. i had no power to move. im on an over pass with traffic and theres no where to go in the middle of traffic. by chance the jeep was able to start and accelerate to 5mph and get to a safe place to pull over. it was a very serious hazard for me and my daughter and other drivers we basically glided to a complete stop in the midst of traffic while doing 50mph. than starting it up and only doing 4 tmph. this was clearly a very dangerous situation. i dont feel safe or confendent. i paid a premium price for a vehicle that should be dependable and safe. now the jeep wont start. the rear button to close the hatch has quit working. the start button will not start the car at all. when it started to malfunction. it would hesatate as if the battery where dead. when it did start the settings 'climate control would be set to defrost. the a would show up on the face without being pressed. and eventually the screen would not react to touch at all. and the radio wouldnt play. but all elise seemed to work without a problem. the windows worked fine the lights where bright. there wasnt a problem with the battery. i am applauded that jeep would think this is acceptable for a new vehicle im the comsumer. i paid for a product that has to and is a to certain expectations.

The shift module unit is going bad . it will read in the display dash service shifter and red lights appear for all gears park, n, drive, reverse, no auto

The shift reports service shifter all the lights turn on, has not shifted on us

Defective headlamps causing premature low beam burn out. replaced the left headlamp 3/8/2018 and the right 5/9/2018. the left low beam headlamp has nurned out again after only 5 months and requires replacement. this is highly irregular.

While at a stop light, my jeep completely shut off on me and we had to start it back up and it started back up. however this has happened many times before and think they should recall this considering how many of the same complaints i am seeing on this. i have 2 kids in my car at all times and fear it doing this while driving as well. i took it to jeep and they checked it out but now it just feels hesitant while driving. scares me to death

The driver information center says service shifter. when active, the manual shift doesn't work but forward reverse and park do not seem to be affected. if you stop shut off the vehicle and restart, it clears. it started doing this 6-9 months ago once in a while but now does it several times a day depending on amount of driving. we brought it into the dealer to have it checked and they said there was no codes or physical problems but could replace the shifter to see if this would fix the problem. we elected not to do this at the present time. we have heard of accidents from this so we just wanted to notify you that it is happening. we would like to address this before an accident occurs.

Engine shuts off randomly when stopped. back passenger seats rattle when driving either smith or bumpy roads. squeaking noise comes from the car when the engine is shut off.

On july 18, 2018 i went outside to get an item out of back of my vehicle which was stationary and i couldn't get liftgate to lift and i noticed there was smoke in my car, i opened the drivers side door and smoke billowed out. after a few minutes, i got in the vehicle and moved it back away from my house and noticed i had no a/c, radio or anything working on dashboard. i looked in back of vehicle and it was burnt in the back left corner of lift gate. i immediately called my insurance company and they had it towed to mike smith auto group in beaumont. the smell in the vehicle was awful, a combination of burnt rubber and plastic. there was a recall on this vehicle for back left liftgate in 2015 of which i took it in and supposedly it was repaired. i also immediately called the dealership of which they were no help at all and very unconcerned. i talked to my insurance company and they said if it was due to a recall i should call chrysler corporation of which i did daily with no results. they would not let me talk to anyone, they finally sent an inspector of which he just looked at the inside of car, did not take the panels off or anything and sent to the corporation and they sent me a letter stating it was not due to recall. my insurance company sent an engineer who took the panel off and searched it thoroughly and determined it was due to the recall. i cannot get any help on this which is not my fault. *bf *tr *tt*jb