2015 JEEP Cherokee

My engine light will not go 📴?
I checked the gas cap, watching for the warning light to rapid blinking? But it’s been steady the whole 2yrs.? It’s hard to get inspection!?! Thinking about trading it in for newer SUV

rough shifting transmission especially first 3 gears. The dealer and Jeep will not acknowledge the problem

transmission has been shifting and jerking since we bought it new, garage has always said software upgrade, then the jeep totally stop in the middle of the road. jeep garage is replacing the power take off unit now. back in the garage for awhile. never buy another jeep product.

STOP START SYSTEM ACTIVITATES INTERMITTENTLY , UNDER WARRANTY BUT UNABLE TO DUPLICATE ISSUE

transmission skips gears / lurches and bucks
clunking from front left strut – fixed last year and started again

My Jeep Cherokee has the 9 speed transmission. I went to start the car it took several times to start when it did the car dropped hard into gear and all of the service trans lights came on and it was very difficult to get home as the car was having a very hard time getting into gear and stayed in 2 wheel drive mode. I had the car towed to the dealership and they told me my drive tran warranty covered the cost and I just needed a software update. Four days later I was driving with my husband and 8 month old baby and while stopped at a stop sign the car died and again took several times to restart, all trans lights came on and could not get into gear, we had to drive slowly home with our hazards home and nearly got into an accident when trying to merge into traffic when it kept slipping out of gear.

For the last two weeks, my 2015 Jeep Cherokee has been at an auto body shop to repair damage made from a break in. I have not driven my car since September 22nd. This morning, after finalizing the paperwork with the repair facility and paying a deductible, I was able to finally drive my Jeep again. Pulled out of the body shop\'s parking lot, drove not even a quarter of a mile and maybe a minute or so into the drive and the dashboard icon of the battery illuminated, the notification sound played, and the car slowed to a stop again. Also, the notification center displayed \"shift to park\". Luckily this time I stopped at a red light. I shifted into park, placed my hazard lights on, and waved the cars that were behind me to drive around. Made the attempt to restart twice with no such luck. The third attempt saw the car turn back on successfully.

The repair facility that I left is thankfully a few miles away from the dealership in which I lease the Cherokee. I drove immediately to the dealer, placed the car in front of the service department, and walked in to discuss the problem with the service department. After talking with one member of the service department, he stated that he would try to squeeze the Cherokee in for some testing but couldn\'t guarantee it because there were many cars scheduled for service and only one person available to possibly look at my car.

The car was eventually taken inside the dealership\'s service department. And it sat in a mechanic\'s bay for several hours with the hood open but no one looking to address the issue. Finally, after a few hours in the customer waiting area, I was told that the Jeep was low on oil. And also, that the Cherokee along with the Chrysler 200, and another car that I cannot remember at the moment are designed to stall when the amount of oil becomes low. The service department employee said that this was a \"European design safety feature\" for the car. I kept the Cherokee at the dealership for them to continue to investigate this problem on this upcoming Monday the 10th of October.

From spending a few hours reading articles and watching several videos from different websites, this issue does not appear to be an easy repair and one that will continue and happen multiple times even after attempts to remedy the issue have been made.

the transmission clunks, at random intervals, but if I\'m at home I can sometimes repeat it. It usually clunks when accelerating going up hill around 33-37 mph then at 44-46 mph. It\'s not just me as a driver as it happened when a friend was driving.
I have kept track of when I\'ve heard the clunks….
Transmission
9/12 51249 46 mph 9:51 hard shift accelerating
9/13 51230 52 mph hard shift accelerating 4:51

9/7 recall work said they did an update to the transmission

9/5 51109 42 mph
9/1 51036 hard shift 32 mph 2:57
8/31 32 mph hard shift
A few in here that I forgot to record, but always around 32 and 42 mph and up hill
8/23 10:w15 50866 53
8/22 6:47 50840 42 mph
50829 8/19/17 46 accelerating uphill clunk
8/19/16 50814 46 mph hard shift clunk
Another hard shift between these 2 mileages.
50760 hard shift 43?mph
8/6 50400 42 mph afternoon
8/4/17 11:43 am 60309 hard shaking shift kinda accelerating going downhill 32 mph
8/1/18 10:xx am 50137 hard shift at 42 accelerating
7/30/27 50072 42 9:46 am
7/25/17 12:22 32 mph accelerating 49819
49827 6:14 41 mph acceleration hard shift
49634 40 something accelerating on hill 7/7 hard shift
495xx accelerating hard shift 7/5
45136 38 mph flat
45025 46 mph up s hill 5/20 5:04
Check engine light code
Steering gear
44738
44746 5/12/17
5/2 5:44 44459 46 mph uphill, might have lifted foot off

4/16 43 mph

4/17 44136 44 mph accelerating
4-11 43314 44 mph clunk
4/4 43142 52 mph up a hill foot barely off accelerator to slow dow.
3/13 42683 hard shift 45 accelerating
3/12 6:05 42552 at 46 mph accelerating flat road
3/7 40927 going up 46
3/6 40858 going flat 32 mph hard shift foot barely on gas
3/5 39921 going up hill 33 foot I. Accelerating
2/10 39920 35 mph another driver up a hill
2/9 39375 accelerating up a hill 39 mph
38756 accelerati
ng47 mph
38535 small clunk 25 mph 12/27
37988 12/17 7:35 43 mph
12/13/2016 37966 46 mph starting to go uphill
37348 11/28/2016 5:11 42 mph lifted foot to start slowly my down
36158 4:21 11/17/2016, 32 mph lifted foot off gas to slow down, clunk

35915 clink 44 2:36 11/5 ugh accelerating after a turn
35885 clunk 32 mph after lifting foot off has to start to. Brake. 5:17 11/4
35778 Klunk around 32 mph 10/30 7:10 pm
35772 klunk 31 mph 10/30: 6:35
33551 klunk around 48 mph 10/12 5:21
33480 46 mph 9/20
33433 46 mph 9/12 8:45 entrance 2222 to 360
Could heat be a factor?
The klunk happened these 4 times right after I picked up the car. All but one was at a different mph compared to the last time, so something did get fixed, but it moved.
Once the weather got cooler, u haven\'t heard a klunk. Could heat be a factor?
32877 small clunk 32 mph
32817 klunk up hill 2222, 44 mph
32811 klunk going up hill 33 mph
32810 klunk gong up hill 44 mph
32798 klunk going up hill 44 mph

32628 slippage as slowing down going into the parking lot 10-12 mph
32589 45 mph hard shift loud knock
32448 30 mph hard shift? Slip? clunking sound
32526 31 mph
32447 kinda 35 mph
32374 for sure 30 mph
32369 for sure
32359 maybe
32247 for sure

279xx (above 950) going up a steep slope outside Albuquerque hard shift/slip for sure, def going more than 50 mph

The transmission shudders, clunks, stutters and hesitates for as many as 4 seconds. It actually has no response when pushing the gas pedal. Most problems occur in the first three gears. Vehicle has been serviced numerous times, I think at least ten times. The dealer has flashed the computer numerous times, did something to the torque converter and set the vehicle back to factory settings. That just erases the problems and little by little they revert back to the same crap. The Chrysler rep said it was working according to design. It still shudders, clunks, stutters and hesitates, but only for 2 seconds now. So I guess they consider it fixed. I don\'t. I had three different Chrysler Customer care agents. All they did was manage to drag me past the 2 year limit in which I could file directly with Chrysler. The rep actually told me I had strong lemon laws in NC and to use them. I\'ve tried but apparently you can\'t get reimbursement without paying a lawyer first. They\'ve offered a small settlement. The amount would not fix an expensive transmission. I\'m tempted to trade and take a loss. The trade value is very low because of the transmission. It angers me that Chrysler isn\'t liable for their vehicles.

After having a recall done my vehicle no longer accelerates normally. When pushing on the gas initially nothing happens and then my vehicle shoots forward. I have had it to the shop 4 times and ave been told there is nothing wrong with it and it cannot be fixed.

The transmission shifts into 3rd gear at about 32 mph. It does so with a hard shift and a noticeable clunk in the transmission.

When I was looking at vehicles, the primary item we wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. I have put up with engine issues since purchasing the vehicle but have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. both of us in the household have to go to work).
The engine is the 6 cylinder with the 9 speed transmission. This engine has intermittent issues where the vehicle hesitates, lurches, and jumps. Sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. Sometimes it is a milder response where it is just a hesitation due to delayed shifting. More recently, now the engine is not downshifting and the engine revs and doesnt want to downshift. I no longer feel safe driving this because it is so erratic and I constantly wonder what it is going to do next.
Every time we take it to the Jeep dealer, they update the computer and send us on our way. The software updates do not help. We have asked them to drive it and they have told me they dont experience anything wrong. It wasnt until we went to write this letter that we realized that the service orders dont record the fact that we have asked the Jeep dealer to look at this issue every time it has been in the shop with them. Which indicates to us that Jeep is trying to hide from this issue. The amazing thing is that if you go online and start researching issues with the Jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. The sad thing is Jeep continues to make the engine with the 9 speed transmission and the issues dont seem to be fixed. To me that is blatant disregard for the consumer.

I was stopped at a light and when the light turned green and I started moving there was a loud noise. The check transmission lights then came on and the car would barely move. I got to the side of the road and had to call a tow truck.

A few weeks after the transmission was replaced, I began to experience steering problems when hitting bumps at highway speeds. If in a turn it is much worse and the steering wheel shakes back and forth…reminds me of the household door stop with the spring that kids and dogs like to play with…rapid shaking back and forth for a second or two and then it stops. The problem is getting worse and I can feel the steering wheel jerking even at slow speeds.

I seem to get a lot more road noise, too.
;
The dealer said it is because the rotors are warped, but they aren\'t warped badly, and I\'ve never heard of steering problems when hitting bumps because of warmped rotors.

My 2015 Jeep Cherokee latitude has been such a disappointment. Within the first year, it had been in and out of the dealership with a wide array of \"non-reproducable\" issues. The vehicle had died on me multiple times, due to being entirely \"out of oil\" – long before the recommended oil change date, mind you. There is not one person you speak too through Chrysler Corporate that know anything about their own companies vehicle standards and/or guidelines. The transmission is manageable, at best. It is truly a death trap on wheels. The car makes a clunking sound each time I accelerate from idle. The car idled very high, sometimes reaching nearly 4rpms.. when in park. The rpms skyrocket, even when you go down a bunny hill. The transmission is overly confused. At times, it takes a minute to get going, while others it tried to just take off. It has no clue when to shift between first, second, or third gear, which causes for either a lag or very jerky movements. This vehicle is such a disappointment, Jeep should be ashamed to have customers in this vehicle.

Almost from the purchase date of car, I\'ve had problems with the new 9-speed transmission. I have problems with acceleration, deceleration, rough shifts, car jerking, car jumping forward when stopping, etc. The first time the car was in the shop for this issue was Nov 2015. It is currently in the shop for the 6th or 7th time, not sure, for the exact same issues. Each time they \"update the computer\", though it never fixes the problem. I lose my warranty is less than 2000 miles, and at that time, I\'m screwed!!!

This vehicle has had a problem with the transmission from the time I bought it. It shifts EXTREMELY roughly into first gear either from a stop or when shifting from reverse into first gear. I have had the dealership check it out on four different occasions. They have done Jeep-provided software updates but nothing has fixed the problem. Inasmuch as others have reported this same transmission suddenly shifting into neutral while the vehicle is traveling down the highway, I am very concerned.

Extremely slow shifting from drive to reverse. No solution offered by dealer.

Engine will rev between shifts if accelerator is depressed, causing the vehicle to lurch when the shifting is finally complete. Dangerous.

The 9 speed transmission on this vehicle does not shift properly, especially through the first 3 gears. I have brought my 2015 Jeep Cherokee in for transmission issues countless times and have been told this is how this transmission is suppose to operate. I am supposed to accept that the shifting from 1st to 2nd can be delayed and then a hard shift that sounds like someone hit my car when it finally decides to shift into third or the same is true from 3rd to second. The dealership finally was able to correct these hard shifts with a software update until I realized what the software actually did. The car will now not shift into 2nd when slowing down, and when it does finally shift down, after slowing down to 3 mph, it shifts to 1st gear completely by passing 2nd gear. This causes the car to accelerate very slowly if you get caught between 1st and 3rd gear and if you press to hard on the accelerator it tends to downshift too hard causing the car to lurch forward and cause a potential accident with any cars in front of you.
This had been going on since June 2015 until the software update removed 2nd gear from the downshift. Since the car does not down shifts to 2nd my car takes longer to slow down as there is no help from the transmission and this can also cause an accident as your stopping time is increased, as well as additional wear and tear on your breaks.

The transmission is having all the issues that are talked about in complaint forums. Hard shifts. slipping.skipping gears. delay in taking off from a stop ect.

Transmission had to be replaced shy of 5,000 miles. Since then, I have continued to experience the following issues:

1. Car never downshifts from 3rd to 2nd. It will downshift to 3rd and then will go into 1st when the car stops.

2. On downshift from 5th to 4th at 26mph, RPMs spike and car surges forward for a second or two until gear is engaged. Several wrecks almost occurred in rain and snow.

3. Since car never downshifts into 2nd gear, car pauses for a couple of seconds and is very slow getting back up to speed when accelerating from a rolling stop. I have almost been rear ended numerous times due to this.

Car has been through all the updates that Chrysler has released. Service Managers and Transmission mechanics have acknowledged the behavior on test rides but their stance is that it is a normal characteristic. A case was opened with Chrysler. After weeks of my car sitting in various shops, they are sticking to their stance of all the issues are normal characteristics. They refused to answer my question and closed my case.

The transmission shifts rough in the lower 3 gears. The dealerships shop manager told us there is not a fix for it. There are software upgrades but they do not fix the problem. I have had one upgrade but it did nothing. The shop manager told me the newest upgrade make the transmission shift from 1st to 3rd, skipping 2nd. He also told me a replacement transmission would make it worse.
1st Gear: The drivetrain engagement from a stop is interesting. Some owners say it feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: One of the most common complaints is how the 9-speed hangs out in 2nd gear far too long.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.

Continous transmission shifting in lower 3 gears since purchasing two months ago. Have documented at local Jeep dealership and had all updates applied. But do not resolve problem. Last Thurs made a turn onto a road going up a small incline. I believe the transmission was entering 3rd gear and a loug scary \"bang\" occurred simultaneously. Kept driving no problem. Then Fri, it happened again but the sound was more muffled. Called local dealership and they had me bring it in to check undercarriage but nothing showed up.

The Start/Stop feature quit working and the engine at times won\'t turn on.

The problem is with the ZF9 speed transmission. Often going into neutral and confused on which gear to be in. Huge safety issue. When Gas pedal is applied the car does not move nor respond. Until seconds later. More than 5 occurred of near miss accidentseeing. I have visited the dealer multiple times. They refuse to help.

I have a slipping transmission. My local jeep dealership says there is nothing wrong with my transmission- I even bought the extended warranty upon purchase. I started experiencing these problems at 12,000 miles. My vehicle is at 20,555. Nothing has improved. I feel unsafe in my car and jeep is unwilling to replace my transmission.

Shortly after purchase the jeep has hard shifted, lurched from stop. had to be towed because transmission failed. and just recently went into neutral while trying to pass a car. many dealer trips for above issues, when on cruise the transmission sometimes acts like it is slipping and the motor start revving on downhill with cruise on

2015 Jeep Cherokee Trailhawk 18281 miles – V6. 1:45pm 12/13/16 I was stopped in an intersection making a left hand turn. Came time to go, hit the gas and heard a loud \"crack\" from the front/passenger side of the Jeep then a \"rattle\", then nothing. The engine revved up but no power to the wheels. Rolled through the intersection, pulled over, put the car in park and turned off the motor. Re-started the vehicle and the engine light was on. Put the vehicle in drive, but would only go about 10 mph… The motor would rev up, but again no power to the wheels. Limped along the highway with the flashers on and pulled onto a safe side street and called Triple-A. As I was sitting, engine off, I began to roll… the vehicle was in Park! Cranked the wheels into the curb and set the E-Parking Brake. Called the tow service and was towed to the local dealership. No update yet.

While driving at highway speeds transmission malfunctions and will not shift out of 8th gear, leading to poor acceleration. I must pull over and come to a complete stop for the transmission to shift out of 8th gear. Car is currently at dealership now being serviced.

My Malfunction Indicator Light came on and the RPMS/Shifting is not accurate any more. The car does not shift properly and even after I took it to Jeep the car is not shifting correctly as it use to. I do not think that the car is safe to drive

Switches gears abruptly while driving now the service engine light has come on with service transmission soon and will not accelerate.

Transmission slides, stalls, slips. No software update helps. now they tell me a new transmission is needed. unknown if Jeep will help.

The 9 speed transmission stalls when accelerating.

The transmission shifts rough in the lower 3 gears.

The 9-speed transmission is erratic. Sometimes it delays on acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.

Continous transmission problems on going

Transmission failure

DELAYED SHIFTING DURING ACCELERATION

it has shifted roughly. When accelerating the car feels like it goes into neutral and then quickly changes into 2nd gear, causing an aggressive jerking that feels like you are getting rear ended.

Transmission suddenly shifts into neutral emergency brake goes on, dashboard lights up, car won\'t shift. This had happened four times since 9/15. This last time, had to have it towed to dealership and is now into the fourth week .
There is finally a recall as of August 2015, but Jeep does not have replacements parts.

This vehicle has had transmissions from the first week I purchased it. The dealership has replaced the transmission once but problems persist and seem to get worse over time. The transmissions jerks into gear at times when taking off from stop or near stop, seems to shift out of gear when traveling around 40mph and then slams back into gear, and and completely stopped working leaving me on an on ramp of an interstate (had to shut car off and restart to get vehicle moving again). Upon multiple trips to dealership to deal with issue, I have been told \'that is just the way it is\' and would need to live with the issue.

FIRST OF ALL, VEHICLE WAS SOLD TO ME AS NEW WITH A REPLACED CONTROL ARM AND MISMATCHED RIM AND SMALLER TIRE. AFTER 14k MILES DRIVING ON SMALLER TIRE – TOOK VEHICLE IN FOR MAINTENANCE DUE TO LOUD REAR ROAD NOISE. DEALERSHIP COULD NOT LOCATE THE ISSUE HOWEVER COVERED UP THEIR MISTAKE BY NOTING ON CARFAX THEY ROTATED TIRES (FALSE DOCUMENTATION) AND RECOMMENDED REPLACING ALL TIRES WITH NEW TIRES. PRO-RATED TIRES WERE PURCHASED AND FIRESTONE RESOLVED THIS ISSUE UPON REPLACEMENT OF TIRES.
SINCE A SOFTWARE UPDATE IN MID-2015, JEEP CHEROKEE SHIFTS ROUGH OR JERKS WHEN SHIFTING. AT CERTAIN SPEEDS (E.G 28MPH) WHEN COASTING, THE RPMs INCREASE; AT A HIGHER SPEED (E.G 81MPH) (FREEWAYS ARE 70MPH)…SIGNIFICANT GEAR SHIFT CAN BE FELT AND RPMs FLUCTUATE AGAIN. WHEN COMING CLOSE TO A FULL STOP, STEP ON ACCELERATOR AND THERE IS A DELAY IN GETTING GOING.
GOING UP HILL, JEEP MAINTAINS A HIGH RPM AND DOESN\'T SHIFT OUT OF GEAR. AFTER REACHING A FLAT SURFACE, THE TRANSMISSION IS OUT OF WHACK AND TAKES A FEW SECONDS TO FIGURE OUT WHAT GEAR IT NEEDS TO BE IN.
GOING DOWNHILL, THE RPMs ROAR ANYWHERE BETWEEN 3000-4000 RPMs WITH NO DOWNSHIFTING TO AUTOMATICALLY SLOW THE JEEP DOWN – CONSTANT FOOT ON THE BRAKE. AGAIN, REACHING A FLAT SURFACE – THE JEEPS TRANSMISSION TAKES A WHILE FOR IT TO FIGURE OUT WHAT GEAR IT SHOULD BE IN. TYPICALLY RESULTING A JOLT/JERK WHEN APPLYING THE GAS.
JEEP HAS BEEN INTO SEVERAL DEALERSHIPS FOR THESE ISSUES ALL RESULTING WITH \"CANNOT DUPLICATE THE PROBLEM\" OR \"THAT\'S NORMAL\".

The transmission is NEVER in the correct gear. When slowing down and then accelerating (like when turning left), the transmission is still in gear 6 or 7. It should be in 2 or 3 so that the vehicle can accelerate. Not being able to judge when it is safe to make a turn is very frustrating. It is a also a safety issue.

Also, when I am accelerating from being completely stopped, the vehicle is rarely in gear. After pressing on the gas for a while, it finally decides to shift out of neutral and you either go super slow because you are in a high gear, or squeal tires. Also a safety issue. I have taken it in twice. Jeep acknowledges what it does, but will not fix the problem. They say that it may not be functioning like I want it to, but it is functioning by Jeep design. Nine speed tranny for a 3.2L v6. It doesn\'t work. It is completely dangerous and ridiculous.

My 2015 Jeep Cherokee Latitude v6 4×4 has had a quirky/jerky transmission from day 1… It shutters upon takeoff… sometimes \"lags\" significantly upon takeoff and takes an excessive amount of time to \"respond\" to input from the throttle… At about 20,000 miles it starting shifting extremely rough from 2nd to 3rd gear and has a tendency to \"run away\" down inclines when you release the throttle… feeling as if it has actually increased throttle… the gear does not \"hold\" the car… sometimes requiring manual downshifts to regain control

TRANSMISSION WAS REPLACED @ 10K MILES AND IS STILL HAVING ISSUES. I HAVE BROUGHT IT BACK TO CHRYSLER TWICE EVEN HAVING THE SERVICE MANAGER ALONG FOR A RIDE. HE ADMITTED THEIR HAVE BEEN MAJOR ISSUES WITH THE TRANSMISSION BUT THAT CHRYSLER WAS DOING EVERYTHING THEY COULD TO RECTIFY THE SITUATION. NO LUCK TO THIS POINT. IT IS VERY UNSAFE MERGING IN TRAFFIC, STOPPING AND ACCELERATION.

My transmission shifts hard and bangs into gear at random times between 25 and 35 mph. Dealer said that if I\'ve had all my software upgrades (which I have), then I just need to live with it. Everyone has been complaining about the 9 speed transmissions in the Jeep Cherokee. Is there a class action lawsuit that i can join? It\'s embarrassing to drive my co-workers and family around and then have them gasp as it shifts hard into gear. It feels like I ran over something in the road.

This is a 9 speed trans that was replaced at 20000 miles. The trans continues to surge or experience a delay in acceleration from stop to start in 1st gear. Similar issue exists when going in reverse.

the transmission in this vehicle is lethal It lurches, lunges, stops accelerates totally out of control and the dealership cannot fix it Chrysler is stonewalling me and so many people that have this vehicle with identical complaints It is a safety issue and demands to be resolved

We purchased our 2015 Jeep Cherokee new and within a few months of driving the Jeep we started to notice what I would call horrible lag issues. The car would drive jerky and when the car was at a stop and you applied the gas to go, it would seem like it wasn\'t getting the gas and will have a hard time accelerating. We took the car in and they detected the problem and said they did a computer update. Shortly after, the Jeep started a very scary self acceleration where the car would accelerate on its own and take off without applying gas or having foot on gas pedal. The Jeep would lunge so violently and it was hard to make it stop and tried to lunge thru the braking. I have taken the car back it several times as both of these issues happen and makes it very dangerous to drive. My daughter was almost in a horrible collision with a large truck and rear ended because the car was lagging so bad making a right hand turn from a red light. Thankfully the truck was able to swerve around us and we didn\'t get hit. We initiated the lemon law on this Jeep as it is too dangerous to drive. The Jeep has been in for servicing many times and the problem has still not been resolved. I have googled this online and found other Jeep owners with exact frightening concerns. Very upsetting and dangerous. I have the documentation for all the times the car has been to service for this and they understand the problem and said they have other jeeps with same issues.

I have having serious transmission issues with my Jeep to include. Rough shifting, lurching and jumping when accelerating and decelerating, clicking and grinding noises when shifting gears and inconsistent acceleration. I have been to the dealership twice for repair attempts and the problems keep coming back.

There is shifting, jerking and slipping problems with the transmission. It has done this since I have owned the car.

The rough shifting in low gears is an annoyance The Trans disengaging in an accelerated left turn was a near miss crash. It\'s happened twice now and I\'ve determined the conditions under which it happens. In both cases the conditions have been the same. Conditions: I live in a city with heavy traffic. Travel on a two lane road to my home and it is at a crawling pace. I have to turn left into sub. There is opposing traffic & limited openings to turn. You have to \"hit it\" to make your left turn between the opposing traffic cars (no stop light). When you hit it, the engine revs in that low gear and you are now into the opposing lane and you have seconds where you seem like you\'re just floating (no transmission engaged) through that lane. The opposing car is still coming at you. The trans finally jerks and engages and you squeal your tires to quickly get out of the way and not get hit. It\'s close enough that the opposing car beeps it\'s horn at you.

It\'s bad, when you don\'t trust your vehicle (only 1 year old) to another person. I worry for their safety! I\'m dissatisfied with the vehicle only because of the transmission. If I had my way, I\'d be giving it back to the dealership.

Autostart/check engine light has now come on 3 separate times. First time was the day we drove vehicle home. Dealership replaced a relay. Second time was 2 weeks ago and along with the same lights now the transmission is getting stuck in an unknown gear and not shifting. And when you hit the accelerator it\\\'s hit or miss if the vehicle actually takes off immediately or waits 5-10 seconds. A serious safety concern. The dealership replaced the TCM the second time. Picked up the jeep that same afternoon and almost made it home before the lights came back on. Took it back to the dealer and now they are changing the transmission. This is obviously an unreliable vehicle that may have multiple transmissions. My priority is the safety of my family and Jeep isn\\\'t taking this serious. I don\\\'t know what to do next or who to contact. Help.

My husband and I purchased our 2015 Jeep Cherokee Trailhawk in February 2015. Since the first week we owned it, my husband noticed that the transmission didnt feel right (he is the primary driver). The 9-speed transmission shifts at odd times to the wrong gear, and on occasion jerks when shifting and this problem has been consistent from day one of ownership.
1st Gear: The drivetrain engagement from a stop feels like it can take a full second from the moment we step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: The 9-speed hangs out in 2nd gear far too long, especially when on a slight incline.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.
On 06/04/16, only just over 1 year of ownership and 12,600 miles, the Jeep failed completely on the freeway. We were driving 50 mph in heavy Southern CA traffic when the TRANSMISSION SERVICE REQUIRED light and the red check engine light flashed on and we lost all power. This happened instantly and without any warning. We had to throw on the hazard lights and dodge oncoming traffic to move over 3 lanes to exit the freeway at less than 5 mph. This was a terrifying experience and we are lucky the Jeep did not cause a major accident! We called for Jeep roadside assistance to tow us to a dealership, so after over an hour wait for the tow truck, we were towed to the Tustin Jeep dealership. They did a software update and said it was fine. After what happened, I find it hard to believe a software update would fix the issues.
FCA has remained adamant that the problem is not mechanical, but software related. Theyve released 3 software patches to date but owners have only reported marginal improvements from these updates. One week later on 06/13/16 the transmission was still functioning poorly (hard shifts, up shifting as you apply the break downhill, etc.) and then we had another problem. The alarm went off without warning and would not shut off, even when the Jeeps engine was turned on. Only after several minutes and pushing every button on the key multiple times did it finally stop. We took it to Placentia Jeep and they looked into the transmission and alarm. After having our Jeep for a week, they did yet another software update for the transmission and disconnected the GPS. They explained that the GPS that was installed at the dealer after the fact was interfering with the factory installed alarm, and that caused the alarm to go off at random. This is a big problem because we were charged $1295 extra for that feature and it is now disconnected. The dealer also found that the battery power was below half, and they felt that the radio was pulling from the battery even when the Jeep is turned off. They found no resolution for this problem and asked us to return after a week or two to reassess the problems.
We have done some research and are now aware that after multiple failed software updates, a class-action lawsuit was filed against FCA in August 2015. The lawsuit says that the Cherokee transmissions are so riddled with problems that Jeep dealers have no idea how to make repairs. Even the dealerships cant argue that point. In addition, the lawsuit says owners have lost use of their car because theyre constantly being repaired and the lack of a fix greatly diminishes the vehicles value. We agree with this as all of these items will show up on a CARFAX report.
We are currently working with a case manager at FCA resolution team. Our goal is to get Jeep to buy back this lemon so we can buy a safe, reliable replacement vehicle. We only hope more deaths or injuries have to happen for FCA to admit fault and do the right thing!

My husband and I purchased our 2015 Jeep Cherokee Trailhawk in February 2015. Since the first week we owned it, my husband noticed that the transmission didnt feel right (he is the primary driver). The 9-speed transmission shifts at odd times to the wrong gear, and on occasion jerks when shifting and this problem has been consistent from day one of ownership.
1st Gear: The drivetrain engagement from a stop feels like it can take a full second from the moment we step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: The 9-speed hangs out in 2nd gear far too long, especially when on a slight incline.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.
On 06/04/16, only just over 1 year of ownership and 12,600 miles, the Jeep failed completely on the freeway. We were driving 50 mph in heavy Southern CA traffic when the TRANSMISSION SERVICE REQUIRED light and the red check engine light flashed on and we lost all power. This happened instantly and without any warning. We had to throw on the hazard lights and dodge oncoming traffic to move over 3 lanes to exit the freeway at less than 5 mph. This was a terrifying experience and we are lucky the Jeep did not cause a major accident! We called for Jeep roadside assistance to tow us to a dealership, so after over an hour wait for the tow truck, we were towed to the Tustin Jeep dealership. They did a software update and said it was fine. After what happened, I find it hard to believe a software update would fix the issues.
FCA has remained adamant that the problem is not mechanical, but software related. Theyve released 3 software patches to date but owners have only reported marginal improvements from these updates. One week later on 06/13/16 the transmission was still functioning poorly (hard shifts, up shifting as you apply the break downhill, etc.) and then we had another problem. The alarm went off without warning and would not shut off, even when the Jeeps engine was turned on. Only after several minutes and pushing every button on the key multiple times did it finally stop. We took it to Placentia Jeep and they looked into the transmission and alarm. After having our Jeep for a week, they did yet another software update for the transmission and disconnected the GPS. They explained that the GPS that was installed at the dealer after the fact was interfering with the factory installed alarm, and that caused the alarm to go off at random. This is a big problem because we were charged $1295 extra for that feature and it is now disconnected. The dealer also found that the battery power was below half, and they felt that the radio was pulling from the battery even when the Jeep is turned off. They found no resolution for this problem and asked us to return after a week or two to reassess the problems.
We have done some research and are now aware that after multiple failed software updates, a class-action lawsuit was filed against FCA in August 2015. The lawsuit says that the Cherokee transmissions are so riddled with problems that Jeep dealers have no idea how to make repairs. Even the dealerships cant argue that point. In addition, the lawsuit says owners have lost use of their car because theyre constantly being repaired and the lack of a fix greatly diminishes the vehicles value. We agree with this as all of these items will show up on a CARFAX report.
We are currently working with a case manager at FCA resolution team (Sonia #214-583-2155). Our goal is to get Jeep to buy back this lemon so we can buy a safe, reliable replacement vehicle. We only hope more deaths or injuries have to happen for FCA to admit fault and do the right thing!

Transmission is very jerky and shift wildly back and fourth. Jeep says it is a computer issue and we have had 2-3 updates without a long term fix it keeps coming back up.

Having intermittent rough shifting, between 2nd and 3rd gear. Sometimes feeling like we\'ve been rear-ended. Dealership is unable to identify root cause.

Let me start by saying that I love JEEP! My last Jeep was a 1998 Grand Cherokee and I had that thing for 260,000 miles! I love my Jeep but I have a concern. There is a transmission/shifting issue that occurs with my 2015 Automatic -9 speed Cherokee Trailhawk very often and has me questioning the safety of this vehicle.
Here is an example, I come up to a stop sign with cross traffic that doesnt stop with a MPH limit of 50, I get a gap big enough for me to go straight through the intersection. I put my foot on the gas pedal, Jeep slowly advances forward but is not engaging into the correct gear, we are starting out in 3rd gear! when it should be shifted into 1st gear, so as I coast through these lanes of oncoming traffic, I am rocking back and forth in my seat saying come on Jeep, shift! Lets Go! as I look to my left and right and see cars getting closer to me, my heart beats a little quicker at this point, especially when my 2 year old son is in the car with me. Then finally half way through the intersection Jeep drops down hard into 1st gear from 3rd gear and BOOM we are off, whiplash, sounds of a transmission fallen to the ground, heart beating so fast as if I just sprinted a few hundred yards but we get across the road in the knick of time of the oncoming traffic! This same scenario has happened more than I can keep track of and I could go on and on with stories but I think you get the picture.
This issue happens so much that I just dont know what to do. The dealership that I have taken my Jeep to, of course, cannot duplicate my issue but they are told that this is a common complaint that they have been receiving from other 2015 Jeep Cherokee owners. If this is such a huge complaint, why isnt anything being done about it? I have done a lot of research and read so many reviews on this exact thing that I am talking about and I cannot believe that there is nothing being done about this. I have also had the software updates done to my Jeep and it has not helped.
I did get a recall notice for possible incorrect information in the User Guide/Owners Manual regarding flat towing vehicles which may result in vehicle shake while flat towing over rough roads. This is recalled but a transmission issue isnt? Nice to know where your priorities are at
Jeep claims that they depend on the satisfaction of their customers for the success of their business and are constantly monitoring the quality of their products and looking for ways to improve their vehicles, even after they are sold. I am not asking for anything except for this issue to be resolved. I have taken my car to the dealership a few times for the same issue, all those times they are unable to duplicate this issue I talk about. I cant afford to have a rental for an extended period of time and I cant keep taking time off work to take my car in. I keep hearing rumors that there is going to be a recall, well I have had this Jeep for awhile now, no recall has come out and of course my mileage is near the out of warranty period. As I am typing this my Jeep has 35,485 miles.
I know Jeep has acknowledged this issue but I would like to have Jeep come up with a solution. As I said before, I love my Jeep but because this issue is a safety hazard, I feel, I am seriously considering getting rid of this Jeep and never buying another one again. I spent a lot of money on this purchase to finally get something new and get something awesome, yet, all I feel is disappointment and worry.

This has been an ongoing problem since purchasing the vehicle. There is a major RPM spike/Lunge/Hard Shift with the transmission. This is most dangerous when slowing down at about 8mph and between 22-25 mph especially, as it will rapidly speed up a couple of mph. It also happens between most other gear changes and feels like a slipping.

This vehicle does not shift properly. It has been through multiple reprogram and relearn events for the transmission. It does not know how to shift down from 3rd gear at a rolling stop, and stays stuck in third gear upon acceleration. Moving into traffic, this causes a concern, as the vehicle is not accelerating properly. This causes the driver to floor the accelerator, which causes a high RPM, and clunky shift to 1st gear. Then the car pulls away with a lot of torque steer and a jerking motion. This occurs on a inclined driveway as well, clunking into 1st gear from 3rd. It is an UNSAFE transmission. It does not have a predictable driveline response.

PURCHASED VEHICLE NEW 1/20/15. BAD FRONT RIGHT STRUT REPLACED 5/26/15. VEHICLE SHIFTING HARD AND HESITATING WHEN ACCELERATING AFTER SLOWING DOWN. TOOK IN FOR OIL CHANGE 10/2015 DEALER DID SOFTWARE UPDATE AND RADIO RECALL UPDATE. WAS TOLD IF THIS UPDATE DID NOT WORK WOULD NEED A NEW TRANSMISSION. I HAVE TO WAIT AFTER SLOWING DOWN UNTIL I FEEL TRANSMISSION DROPS INTO FIRST GEAR BEFORE ACCELERATING. I ALMOST HAVE TO COME TO COMPLETE STOP WHICH IS DANGEROUS WHEN MERGING ONTO HIGHWAY. HAVE HAD SEVERAL CLOSE CALLS WITH BEING REARENDED. IF I DONT WAIT UNTIL ITS DROPS INTO FIRST GEAR AND HIT GAS THE VEHICLE HESITATES ABOUT 5 SECONDS WHICH IS SCARY WHEN GETTING ON HIGHWAY AND OTHER VEHICLES ARE GOING 55 AND YOUR NOT!

1.Harsh shifting of the transmission with a lurching forward at low speeds and searching for a gear range to use while at posted speed limits on a flat straight away 2.Throttle response from gas pedal being applied is very delayed causing vehicle driver to apply more pedal instantaneously causing an over acceleration situation and a momentary loss of control of steering and rapid application of brakes which in turn makes the vehicle a hazard to drive. 3.MPG doesn’t match advertised rating by less than 6-7 mpg. 4.RPM remain above 2100 majority of the time driving. Chrysler is not honoring their commitment to customer satisfaction after the sale by not allowing dealer service departments to properly trouble shoot customer complaints. Chrysler has not allocated the proper diagnostic tools for the many service departments to help properly analyze the data for each complaint so a repair can happen sooner.

I was driving North on I-91 in the high speed lane when my car stalled, creating a very dangerous, potentially life-threatening situation. The only way to restart the car is to shift it into park and restart it. Upon restarting, the car was stuck somewhere between 3rd and 4th gear, I was unable to get up to speed to safely enter traffic and remove myself from that dangerous location. The code captured is a P0355 Crank Sensor

This is not the first time my new car has stalled while in motion. I had the same issue, although not on the highway, on August 9, 2015. On that same day, my car stalled at a traffic light. Each of these occurrences took multiple tried to restart the car. I took the car to the dealer and they said they couldn’t find anything (no codes came up) and gave the car back.

The dealer also told me they had never heard of this happening before (which I find hard to believe because I have already found another person who purchased a Jeep (2014) from their sister company who also stalled in the high while in motion a month earlier).

A couple weeks ago I called the dealer because the transmission was shifting roughly and RPM were climbing along with the car accelerating when driving down hills, when it should have been slowing down. I was told Chrysler has told the dealer there’s nothing they can do; it’s just the nature of this transmission and many customers have been calling to complain. The service desk rep admitted to me (off the record, he said) Saturday that Chrysler’s own trainers have told their technicicians in a class they don’t want to train them on this transmission because there are so many problems with it. He also told me Chrysler has made them give back cars after replacing the transmissions only to have the car continue to stall, even with the new transmissions installed. I believe Chrysler is responsible for a very large coverup regarding this 9-speed transmission and something must be done before someone is killed. If it had been night, and I couldn’t see, God only knows what would have happened.

While driving through a construction zone at 8:30 on a cool morning in the redwoods of Northern California we experienced our first Cherokee death wobble. Our car had just had its 6,000 mile service where we had the tires rotated, just as a good practice. They were cool and properly inflated. The construction required that we drive our 40 ft. 2014 Newmar along with the towed Cherokee off to the right to the shoulder of the road.
As we drove over the typical step down from the highway to the shoulder the RV began to shake violently. We were sure we had hit construction debris and had blown one or more tires on the RV. We pulled over on an off-ramp to be joined with a California Highway Patrol officer. As we inspected the RV he informed us that he was there because the Cherokee was oscillating wildly behind the RV and he had never seen such a violent wobble and was going to stop us one way or the other. He was afraid for our and others safety, as were we! We unhitched the vehicle with great difficulty because of the twisting that had occurred. We then drove the car unhitched, separate from the RV for several miles until we reached wider, less mountainous roads before we attempted to re-hitch the Cherokee. The drive to our destination was eventless but fraught with apprehension at every bump in the road. We took the Jeep to the dealer to be checked out. After we showed a video of the shaking, taken by another wobble victim, the dealership told us that Chrysler was aware of the problem but didn’t have a solution.

Transmission was replace after breaking down on interstate. The Jeep had 9000 miles on it, transmission was replaced. Now with the Jeep only having 12850 miles on it, I have experienced a horrible wobble coming from the front end. The dealership has had my Jeep for over a week now, stating they ordered a trans axle. The part should be in a month from now. The end of June. I spoke with area rep today, she advised me the axle is not a safety issue, that this was a known issue. How can Chrysler say a trans axle is not a safety issue. Considering they do not know what is failing inside to cause the wobble. Needless to say the Jeep is in the shop and I am in a rental. Chrysler at this time has declined a buy back, stating to me it doesn’t fall under the guild lines at this time. If this is a known wobble issue, why hasn’t this company addressed it? How can they say its not a safety issue?

Stalls on stopping and uncertain on restart and acceleration.

Service transmission warning came on and lost power going down hwy also stalled when starting from stoplight

Tl* the contact owns a 2015 jeep cherokee. the contact stated while operating the vehicle, there was an odor of burning engine oil with a knocking sound coming from the engine. the contact stopped to inspect smoke coming from under the hood. the vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. neither the dealer nor the manufacturer were notified of the failure. the approximate failure mileage was 100,000.

I have to complain of the emergency brake coming on by itself, its when i'm backing up and in motion, this has happened at least 7 times in the 15 months i have owned this car, second complaint is when i accelerate , the car just sits there for several seconds, i'm trying to make a left or right turn, on a highway, i feel this is dangerous in both cases.

Randomly the vehicle feels as if someone is hitting the car from the front end when put into reverse due to a very hard shift into reverse. randomly the electrical system will shut off when parked and turning the car on. the auto on/off will randomly shut off while driving and sometimes the vehicle will not start for some unknown reason. i hesitated reporting this thinking that it was probably just bad luck but because of a conversation with a co-worker who is having the exact same problems i thought that it may be a symptom of a larger problem and something i should report. if this were to happen when driving at higher speeds it could be a disaster.

This is follow up to previous complaint 11281573: dealer received jeep via tow and found stuck in neutral as i described. let sit overnight and dealer indicates jeep will only go in reverse, later in day second try jeep drives fine and no codes to report a problem to fix. cannot identify failure since no "codes" were available in system. dealer drove vehicle several times without problem of going into neutral occurring. i picked up vehicle and drove home. next morning while making a signaled left turn no city street, jeep goes into neutral, coast to adjacent parking lot crossing over one lane and stop. vehicle engages into drive so i proceed. returning home a few minuets later and at about 50 mph jeep again goes into neutral, i remove foot off accelerator but engine accelerates to about 5500 to 5800 rpm as i coast to side of road (quite shaken at this point due to accelerated engine). check engine light comes on during this episode. wait a few minuets to calm down and restart jeep. transmission engages and return to dealer. dealer finds code is due to difference between wheel speed and engine speed- not transmission related. several service techs drive jeep throughout the day without problem. later in day driver experiences neutral condition 3 times while test driving- still no codes to id problem. adviser contacts mopar extended warranty (max care unlimited mileage) but cannot get auth to repair without "codes". dealer has opened a "star case" with factory.

Service tranmission warning comes on while driving but no change in performance. then i had the recall notice software update...less than a month later, the service transmission warning came on while parked and could not get car to start or shift when it finally did start. then..all of of sudden it was fine.

While driving on a city street making a left hand turn after slowing down at a traffic light the service 4wd popped up on the dashboard. there was no noise or indication of an issue until the service notification popped up. i pulled into a parking lot and called the dealership. i described the situation and when asked if the car was drivable i was told yes. i went into a store for about 20 minutes. when i turned the car back on the notification did not appear. i drove approximately 9 miles on interstate and another city road to home. when i backed into my garage the notification popped back up and i also saw a fresh oil spot on the garage floor. when i looked under the car i saw the rear differential case was cracked all the way around. the car was well maintained, garage kept and driven interstate and paved city streets. the mechanic who did the repair felt the part should have not failed and the failure was caused by a mechanical defect. i do have the defective part that was removed from the vehicle after it was repaired

Service shifter error- warning light appears. all of the gear lights are lit simultaneously. they won't turn off until i restart the jeep (2015 cherokee) only to start a short time later. this happens when the car is in motion and has occurred on streets.

I was driving and the jeep died on the road. this happened 2 days (april 4 & 5th, 2021) in a row. no warning lights. i had to remove the key and open the door to reset the system and then it finally restarted. tires plus reports no codes when diagnosing. waiting to hear from jeep.

My car jumps forward while driving and reversing. recently backing out of my driveway my car jumped and i hit my mailbox. the jumping is a big jump forward that the car feels like i hit something everytime. it jumps typically every other day while driving.

At times, the transmission would shift so hard that it felt like i had been hit from the rear. they had an alert about a computer problem. as i drove home, it did it again. i took it to a different dealer to see if they would have any luck. it seemed to fix the problem for a while. the hard shifting incidents were greatly reduced. then while driving home from highland, i noticed some hesitation in the shifting. a few blocks from my house, the engine light turned on and an alert to service the transmission came on. just before i pulled on to my street i felt and heard three loud bangs that again made the car jerk like it had been hit from the rear. as i took off from a stop, it felt like the transmission was slipping. it just wouldn’t go. i pulled into the driveway and when i got out of the car, i noticed an odor like burnt oil. i called royal gate and was told to bring it in. trip number 4 for the transmission. no problems on the way there. a week later, i got my car back. again, i was told that it was a computer problem. i got home and when i was backing into the driveway, i heard and felt another bang. i called royal gate again. i was told that they are having problems with the nine speed transmission. then while on my way back from an appointment, there was more slipping. on 10-01-16, i picked up my car for the sixth time. they couldn’t find anything wrong with it. i asked to speak with the store manager. while waiting, one of the sales people asked me what i needed. i told him that i was picking up my jeep cherokee for the sixth time. he laughed and said, “transmission?” the manager was too busy to talk to me. he was in the middle of a deal. the last time that i brought the car in, two of the service people witnessed all of the problems that i brought it in for. now all of a sudden, no one can find the problem.

Transmission bucks and lurches. slow to respond to gas when pulling out. looks for a gear while driving in traffic. dangerous to drive not knowing what the trans will do or not do. took it to 2 different dealers and they claim no problems. the updates do not correct the issues. it has been in the shop & times for this ongoing problem. i'm paying for a lease and rarely drive it after 2+ years of ownership 10970 miles on it. i don't trust it for a long trip any longer.

The oil cooling part broke on my jeep cherokee, i noticed an inordinate amount of oil on the driveway, but none of my “engine issue warnings” came up so it must’ve been in the last couple miles before i noticed the puddle on my driveway. m y mechanic said that he’s seen the problem on a few cars and trucks before repairing my jeep. the strang thing is the part was back ordered. it took 2 and 1/2 weeks to get the part, and his parts dealer had ordered 60. my jeep is 2015, but has only 33,000 miles on it. the service contract holder is trying not to allow the claim. but i will use the information here and elsewhere to try to convince them otherwise. .

The vehicle stalls and looses power. thumping in certain gears. stalls and then jerks forward . sometimes does not want to pick up speed even when hitting gas. this happens mostly on city streets. rides smooth when on highway going high speeds. at low speeds jerks and stalls. also gas tank light keeps coming on no one is able to fix it figure out what's wrong.

I was at a very busy intersection getting ready to turn left and when the light turned green the auto start cautious symbol showed up on the dash and the all the lights came on right before my car completely shut off. i had to put on my hazards because i was afraid of getting hit. put the jeep into park and restarted the vehicle. i pulled over into a shopping center and checked to make sure i wasn't leaking anything and to give it time to make sure it wouldn't shut off again. then the next day it was shaking really bad in idle and kept throwing the same auto start caution light on the dash. then had a check engine light. when taken to mechanic spark plugs and coil pack for cylinder 2 were changed but problem persists.

My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. i immediately contacted the dealer. i was told there is an issue but no recall yet. once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. he told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.

Air bag light continues to pop up every few months. the jeep has had this problem since i first purchased it in 2015.

This jeep has 90k miles on it. we noticed a very severe oil leak and discovered that oil was leaking out of the engine oil cooler filter housing adapter. after doing some research it was discovered that this is a very common part to malfunction. oil is leaking on to the manifold and engine block. this could cause a fire if ignored. the replacement part has been back-ordered and we are unable to drive the vehicle.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 15v826000 (electrical system, structure) at antioch chrysler dodge jeep ram (105 il-173, antioch, il 60002) however, the water shield that was replaced for the liftgate module, melted and damaged the wiring. the contact stated that his son notified him that the liftgate stopped working. the vehicle was taken to antioch chrysler dodge jeep ram (105 il-173, antioch, il 60002) and ray chrysler dodge jeep ram (23 us-12, fox lake, il 60020) where the dealers informed the contact that they would notify the manufacturer of the failure. the contact stated that the manufacturer sent out a third-party inspector to inspect the failure. the manufacturer mailed the contact a letter that informed him that from the inspection, there was no manufacture defect found, and no assistance was offered. the failure mileage was 130,000.

The jeep cherokee sport has a problem with the parking brake. i have a 2015 and says no recall but there should be a recall. it gets stuck on neutral in the middle of the road when i am pulling out of a parking space. there are multiple problems with this vehicle. i’ve taken it to three different people and no one knows what is wrong. the car turns off in the middle of the road while i am driving with the kids in the car! this is a major safety issue!!!!

I purchased a 2015 cherokee sport in october 2014. since then i have noted several recurring problems. having never owned a brand new i thought perhaps there was some early mile growing pains but these problems persist. the screen malfunctions at will; sometime the rear camera is engaged when driving forward, the screen locks on the disclosure/acceptance page. voice recognition/command has never worked. unintended acceleration when at a complete stop (reminds me of an unruly dog on a leash trying to leap forward). delayed acceleration when the gas pedal is depressed causing it to suddenly leap into motion risking hitting a car in front of you in city traffic (i live in los angeles ? this is particularly concerning) or a wall behind you (i back into my parking space). when parallel parking or in a 3 point scenario (d-r-d) the car, although clearly placed in the reverse the car will roll forward before reversing. often putting the car in reverse, waiting several seconds (4 to 5) before releasing the break will do the trick but just as often, it makes no difference. gear transitions are sloppy. this car does not shift it lunges. i'm surprised the [xxx] thing doesn't bite although it tries. i thought these were my pet peeves but it appears i am not alone. i wish i had read these earlier complaints. i would have returned it to post haste. i hate this car but am not in the financial position to buy another. purchased from a dealer 50 miles away (best price) has made it difficult to take into the dealership. i have finally scheduled 2-days off from work to take it in. i wish i was in the position to not just drop it off but leave it there. if i had the money i would not hesitate. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. the service shifter message was displayed on the instrument panel. the contact pulled over, turned off and restarted the vehicle, and the error message disappeared. the contact stated that the failure persisted. the vehicle was taken to champion chrysler jeep dodge ram of lansing (6525 w saginaw hwy, lansing, mi 48917) to be diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 122,833.

Attempting to make a left turn onto roadway across traffic traveling at approx 45 mph. there was a break in traffic. i accelerated. the car moved forward, but wouldn't accelerate. would only do about 3 mph no matter what i did with the gas pedal. i nearly caused a serious accident. the dealer claims that is normal for that car if you don't allow it to warm up. there are many reported problems with the 9 speed transmission, but it could also be the control module. this problem can be reproduced, but is more pronounced when the weather is cold. the hesitation is less in warmer weather. once the engine warms up, there is still a hesitation, but it is not as severe.

I bought my 2015 jeep cherokee about a year ago and less than a month later i was already noticing that the headlights would dim as soon as i would use my turn signal. this continued for about a month until i noticed that the headlights were noticeably dim on both sides. i needed to get out of my car several times to make sure the headlights were even on. whenever i am driving in a low light area at night it is incredibly dangerous. something needs to be done about this because this is clearly a defect.

After the recall 20v-343 in aug of 2020 the vehicle exhibited the following in november while drive over 55mph. the mil light came on, could feel the power train switched to rear wheel drive and once pulled over the computer locked the transmission into park. the engine continued to run, the brake lite lit and the display reported error of "service transmission". we could no longer shift the transmission. later the dealer reported metal shavings in the transfer case called ptu along with a substance like clutch material. on replacement we were charged $3,200+ with a delay of several months and two ptus were order as the replacement didn't make it out of the shop. on request to fca they denied the reimbursement as listed in the recall as a "field service" we submit the paper work identifying the vin tied to the recall, the service work describing the damages and an image of the dash configuration at the time reflecting the intended purpose of the software patch as outlined in the recall.

For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. it makes a loud clang sound when shifting gears and automatically shuts down after. the parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. when accelerating the car does not respond normally. there was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.

Ptu is failing after only 30k miles. needs to be replaced and fits description of other jeep cherokee 2014 - 2017 models recalled with active drive ii.

Tl* the contact's son owns a 2015 jeep cherokee. the contact stated that while her son was driving 55 mph, the vehicle stalled without warning. the contact's son pulled off to the shoulder of the highway and shut-off the vehicle. her son was unable to restart the vehicle. the contact had the vehicle towed to an independent mechanic where it remained in their possession. upon investigation, the contact linked her son's failure to nhtsa campaign number: 20v343000 (power train). the contact called route 1 chrysler dodge jeep ram of lawrenceville (2700 brunswick pike, lawrence township, nj 08648) where she was informed that her son's vin was not under recall. the manufacturer was notified of the failure and confirmed the information the dealer provided. the vehicle was not repaired. the failure mileage was unknown.

Transmission hard shifting in higher gears

While in motion both on highway (~70mph) or neighborhood driving (~25mph), dash board lights flash, speedometers wind and the error message “4wd system temporarily unavailable” comes on screen with traction warning light and red indicator dot light. resin volume also diminished. this will not reset until car is turned off for ~5 minutes. this has happened both with short drives of 15 minutes and during longer drives of 1hour.

There was a message that appeared that said 4wd system is unavailable service required, and it stopped more than one time one of the times was on the highway and it caused traffic.

In the last 3 weeks i start my 2015 jeep cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. the car then stalls and i have to shift into park and restart ,the scary issue is that i am sometimes stuck and cant move until i can restart the vehicle. there is only 57,000 miles on this vehicle .

The described vehicle was subject to recall w47 wherein the ptu splines could degrade causing the vehicle to have no motive power and could roll away. the recall updated the software to essentially instruct the vehicle to engage the parking brake and allow motive power with rear wheel drive. the recall did not call for the replacement of the faulty part, just a means of keeping the vehicle safe once the part failed. the recall was issued in july 2020 and we took ours to fremont motors jeep (wyoming) and had the software updated (recall addressed). on february 20, 2021, my wife was driving the vehicle from wyoming to iowa on interstate 90. as she crossed from south dakota into minnesota, the ptu failed which also led to the failure of the driveline control module. she was using the inside lane and passing other traffic when the vehicle suddenly lost power, the engine revved, and the vehicle tried stopping itself. she was able to negotiate other traffic, avoid a collision, and pull off the right side of the roadway. the outside temperature was -8f. i was already in iowa and drove an hour to retrieve her and her baggage from the vehicle. the vehicle was towed to sioux falls, sd, and was later diagnosed and repaired by billion jeep. it would seem that the recall should have include replacement of the known faulty part and not just an update to the software to address the vehicle "after" the part failed. it created a dangerous situation for my wife and the other people sharing the roadway that night. recall w47 obviously did not address the issue far enough. it certainly favored the manufacturer over the safety of the vehicle owners.

While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. the braking system was checked at a service rep. who advised the brake pads were fine, however the on board computer gave codes that the power steering computer software was interfearing with the braking software. please advise what i need to do this is my youngest daughters daily vehicle.

The oil filter housing is made of plastic, causing it to easily break most likely due to overtightening when getting an oil change, then this causes oil to leak onto the exhaust pipe being a potential fire hazard, since most people go get their oil changed at a business not themselves you wouldn't know until it is too late and nobody will accept fault, jeep needs to recall and make this housing out of metal to prevent this issue.

I frequently get a warning light and screen that says “automatic start stop is unavailable”... this is usually as i’m driving not even when the vehicle is stopped. random and usually every time i’m driving it happens at least once

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign numbers: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 12/23/16*lj the consumer stated the issue was finally resolved. updated 01/05/17.*jb

The 9-speed transmission in this car is erratic. sometimes it delays upon acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2015 jeep cherokee. the contact stated the vehicle experienced a complete loss of power while the vehicle was operated at any speed. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed an oil change. the vehicle was repaired however, the failure recurred. the failure occurred on four occasions. the manufacturer was not notified of the failure. the failure mileage was not provided.

The transmission shifts rough in the lower 3 gears.

We have received two recalls for the transaxle wire harness but when we call the pars are not available yet. the recall says the car may loss powder my drives highway every day and this is a constant concert when will we be able to have this fixed ? also very concerned that this is a second recall.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Service transmission at 24,100 miles. drove to work and then vehicle wouldn't start afterwards. then, i put the brake on and it started with the message: service transmission and when i put it in drive and the vehicle jerked. towed the vehicle to the dealership and the dealership is backlogged with transmission issues my car is still in line to be checked out.

Vehicle at times in motion and slowing down and lightly touching brake will down shift and accelerate at the same time, when approaching stop sign(light) if not fully ingaging brake quickly vehicle can travel thru intended stop. down shifing and accelerating may also occur on slight down grade, also, with cruise control ingaged. factory technician has driven and evaluated vehicle and states it is operating as designed. problem continues..... most stay reading to fully engage brake if needed.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Lost of power we have been lucky we where not on a major hyway when this happens want to know if this vehicle can or been hacked. there are a lot of jeep cherokees on the road a lot of owners are complaining about this problem this is a very serious problem seems like nothing being done about this

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle would not accelerate more than 15 mph. when the vehicle was placed in drive, it would activate the dtc. the approximate failure mileage was 42,000. the manufacturer was made aware of the failure. vin tool confirms parts not available.

The transmissions shifts very rough, hesitates to downshift and surges when on a slight hill. this is a dangerous situation when driving into our garage or accelerating from a stop sign. *tr

Automatic transmission: vehicle "hesitates" when putting into drive or reverse or moving forward from a "stopped" position. this happens intermittently - i don't know when i press the gas if i will move forward. this is extremely dangerous when trying to merge onto a highway - though it could potentially cause an accident if the vehicle behind me thinks i will move forward when a light turns green. i have been told that i should contact the dealership periodically for software updates -- there is no way to fix the problem, but software supposedly "lessens" the problem. i had one software update: problem recurred the next day and continues to be a problem. i am afraid to allow my teenager drive the vehicle because of the unpredictability of the problem -- it's frightening enough for me, let alone an inexperienced driver. this is a safety issue -- no "fix" is an unacceptable response! *tr

Purchased vehicle nov 2014, shortly after i noticed it would shift irregularly and the vehicle tended to cruise on its own when off the gas. what made me take to the dealer was i noticed that when coming to a stop, the rpms of the engine will increase and cause the car to start going faster while applying the brakes. so i took to the dealer. dealer did not investigate the issue. they preformed software updates. none fixed the issue. time passed, the jeep started to develop more noises in the transmission, it started to put gears harshly so i took it to the dealer again after it continued to do the same issues. dealer claimed there was an issue with the transmission and it was replaced along with updates. new transmission and same issues. jeep tries to cruise when off the gas, tries to accelerate when slowing or braking, rpms go up when slowing, noises coming from the transmission, irregular shifting, does not feel like a new car. took to the dealer about 3-4 more times since transmission swap for software updates and nothing got better. the jeep is actually getting worse. now it has starting slamming in gears when coming to a stop, has some sort of wobble when accelerating, noises from the front (sounds like clutches slipping or something) and dealer has no fix. i had a ride along with dealer rep and they claim its normal for the vehicle, that its software and i must wait for updates. it is now oct 20, 2016 and i have lost countless time and money trying to get this jeep correct. i have tried to get the dealer to give me my money back and they do not. i opened a case with fca when transmission was swapped and they have not helped to get out of the car. why should i be stuck with a faulty and dangerous vehicle? fca and dealer should be held responsible for the sale of a faulty vehicle and refund me in full. the vehicle should be considered a lemon from day one

Lost of power transmission slammed into reverse and drive lost of power getting onto freeway and lost of power while twice while driving .do not feel safe in this car. *tr

While driving, engine stops, lost power all power. driving on road in traffic. this occured 3 different times.

Service transmission warning came on and lost power going down hwy also stalled when starting from stoplight

Engine service light came on. while driving on the highway to our home. took the vehicle to the seller for a diagnosis. was told i need oil pressure switch replaced for $215.00. this is on a car that we have only owned for 5 months & with 39,000 miles. so we are out of warranty & according to the dealer this is a known problem but is not covered by any extended warranty. since this is known by crysler & an ongoing problem. why is there no permanent fix?

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving approximately 20 mph, the vehicle stalled and lost power. the battery warning indicator illuminated. the contact had to coast the vehicle to the side of the road and restart the vehicle. the approximate failure mileage was 24,000. the manufacturer was not made aware of the failure. vin tool confirms parts not available.

Chrysler recall s55 nhtsa campaign # 16v-529 transmission unexpectedly shifted into neutral causing a loss of motive power which caused a 4 car crash.

Vehicle has had ongoing issues with engine stop start system. when lifting foot off of brake pedal from a stop, vehicle sometimes stalls and displays a "service engine stop start system" message and malfunction indicator. problem is ongoing even after multiple repair attempts.

The headlights are less than adequate. when oncoming traffic i can't see at all. it almost seems like my headlights aren't even on when i know they are. they are fine when your the only one on the road. however when it is raining or snowing it's so dangerous. i can't see a thing. and as a result i almost hit someone who was walking. i have told my dealership in one of their surveys that this issue needs to be resolved or someone will get hurt. i've told them it needs to be recalled. it's the only thing i hate about it.

Dealer diagnosed an oil leak from the vehicle oil filter housing, which is located on top of the engine, during a routine oil change. the oil appears to be leaking from a gasket at the base of the housing or the housing is cracked. oil pools in a valley, on top of the hot engine, while running, presenting a fire hazard. dealer was unable to repair for a week. awaiting repair under warranty.

The transmission is not working when the vehicle is shifted into drive,reverse, no power sent to the wheels only revs up. the vehicle also makes a grinding noise when the vehicle is placed into park and check engine light is on. an indicator states on the dash states get transmission serviced. stalled out on my way home from work had to push it about a block. calling the dealer today.

I have to complain of the emergency brake coming on by itself, its when i'm backing up and in motion, this has happened at least 7 times in the 15 months i have owned this car, second complaint is when i accelerate , the car just sits there for several seconds, i'm trying to make a left or right turn, on a highway, i feel this is dangerous in both cases.

The shifter is faulty. if i'm at a stop sign i never know if my jeep is going to stall or if it's going to thrust me into traffic. i was inches away from being hit by a semi because of this. i took it to the dealership i bought it at and they said they didn't see any problem at all and sent me on my way. now randomly my jeep will stall from park to drive for a solid 5 to 10 seconds and after in first gear i have to almost floor it to get it to accelerate. i literally went up to 5000 rpms before my jeep would even start to accelerate, let alone switch from 1st gear to second.

My 2015 jeep cherokee trailhawk has has transmission problems since the day i bought it. it has suffered from very hard shifts which slam and jerk into gear. mostly from 1st to 4th gears. the slamming is so hard it actually jerks the vehicle and is quite alarming. the next major problem with the transmission is that it randomly feels like as if "the clutch is slipping". i'll try to accelerate and it often takes a second or two before the transmission "catches" and the car will accelerate. it reminds me of a clutch slipping on an old stick shift. it'll slip and when it does finally catch it'll spin the tires, similar to "popping the clutch" in a stick shift. this is very dangerous specially when trying to pull out in busy traffic. you never know if it's gonna accelerate properly or if it's gonna slip and take a couple seconds to catch. i have had my jeep in the dealership multiple times for these issues and so far all they've done is software updates, which hasn't solved either problem. i have detailed these problems very specifically and i've been told each time that these software updates would fix the problems. however, these problems are still occurring. i drive with my wife and two year old daughter in my car and i fear that someday my jeep will fail to accelerate properly and will cause an accident.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called jeep headquarters at least 20 times and they are very bad with costumer service. i am worried about the safety for my family driving the car, since transmission issues should not be handled like that. no support from jeep capital. *tr

Severe transmission issues. purchased from mtn. view jeep in ringgold. transmission is making loud popping, shifting extremely hard, hesitates at times when accelerating. been on machine multiple times but nothing shows up on computer. started acting up around 20,000 miles. i am now at 31,000 miles and they are finally going to replace value body in transmission. issue started back in january 2016. only because i finally got a video of transmission issues. dealer is repairing jeep, but i have to pay for a loaner car. not good service from jeep.

Delayed shifting during acceleration it has shifted roughly. when accelerating the car feels like it goes into neutral and then quickly changes into 2nd gear, causing an aggressive jerking that feels like you are getting rear ended.

Transmission was jerking and locked up when i got in my car in the morning the vehicle would not get out of the parking break. i would get tons of error messages in my instrument cluster..."service park break" "4x4 unavailable" "transmission light on". i called roadside assistance to tow my car and the tow truck driver when he turned off and on the vehicle, it was ok to drive. i drove to the dealership that day and they performed tons of software updates. my jeep was returned back to me the same day. 6 days later, it happened again. i remembered restarting the car helped, which it did, so i started driving it back to the dealership. i got about 1/4 mile down the road and the steering wheel locked up and started to shut down, while i was driving! i pulled over, restarted the car and continued to drive. this time i was in the middle of an intersection making a left turn when it happened again, and almost got rear ended by a school bus!! this was a very scary moment and decided i was no longer going to drive this car. i pulled into a parking lot and called roadside assistance. the dealership had the vehicle for a week and told me it was fixed. i received a recall in the mail, "s55 - transmission may shift unexpectedly to neutral". i called chrysler and told them i refuse to drive my call until this recall is fixed. the part is not available so i've been driving a rental for the past 3 weeks. i'm terrified to drive this car again. i drive on the expressway everyday for work and can not imagine what would happen to me if the car shuts down again unexpectedly

When towing with four wheels down behind motorhome, on two different occasions the jeep will warble uncontrollably. this occurred on trips we made in june and september 2016. understand fca has a remedy but according to dealer i have to pay for the wire harness as well as installation cost?? also reading forums appears fix only allows battery to last for three hours?? this is unacceptable as well as why consumer needs to pay for this remedy. the reason i bought this jeep was for the capability to be towed behind a motorhome (safely driving it off dealerships lot).

While driving less than 10 mph, emergency brake came on thus making the car unable to steer or move.

While driving the transmission shifts unexpectedly and hard when accelerating and decelerating. it shifted so hard the other day that i though someone had hit me! the shifting at slow speeds and stop and go traffic is also rough causing jolts and rough handling. i feel unsafe driving this suv, but do not have any other mode of transportation. additionally, while traveling at 55-60 mph with cruise control on or off, the transmission does not leave 6th gear. it's a 9 speed transmission and despite trying different speeds it does not use anything beyond 6th gear.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission problems for almost a year now, truck violently jerks forward on acceleration mostly from a dead stop but sometimes in motion and on deceleration has almost caused many front and rear accidents. recently on my way home from new jersey the check engine light came on indicating service transmission the vehicle lost power while i was on the parkway almost caused an accident. i pulled over and turned off the vehicle then restarted the check engine light was still on, but i regained power to drive. that lasted a minute or two then the same thing happened. truck lost power was in a fail safe mode barely drove above 30 or 40mph. what a long, unsafe trip home to say the least. i've had nothing but problems with this truck and have numerous complaints and repairs at the dealership. now it's apart of this recall and no parts are available. the dealership says this problem is the recall, but they can't fix it yet. i've been without my truck for almost 2 weeks this is awful and i'm frustrated and fed-up with this vehicle. i want out of this lease asap. and ps they put me in a dodge dart loaner care are you kidding me i drive a truck for a reason!

Five times, transmission had shifted into neutral at an intersection, emergency brake goes on, dashboard lights up and last time had to have it towed to dealership. jeep finally recalled it in august, but have no parts available to fix it.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

At times, the transmission would shift so hard that it felt like i had been hit from the rear. they had an alert about a computer problem. as i drove home, it did it again. i took it to a different dealer to see if they would have any luck. it seemed to fix the problem for a while. the hard shifting incidents were greatly reduced. then while driving home from highland, i noticed some hesitation in the shifting. a few blocks from my house, the engine light turned on and an alert to service the transmission came on. just before i pulled on to my street i felt and heard three loud bangs that again made the car jerk like it had been hit from the rear. as i took off from a stop, it felt like the transmission was slipping. it just wouldn’t go. i pulled into the driveway and when i got out of the car, i noticed an odor like burnt oil. i called royal gate and was told to bring it in. trip number 4 for the transmission. no problems on the way there. a week later, i got my car back. again, i was told that it was a computer problem. i got home and when i was backing into the driveway, i heard and felt another bang. i called royal gate again. i was told that they are having problems with the nine speed transmission. then while on my way back from an appointment, there was more slipping. on 10-01-16, i picked up my car for the sixth time. they couldn’t find anything wrong with it. i asked to speak with the store manager. while waiting, one of the sales people asked me what i needed. i told him that i was picking up my jeep cherokee for the sixth time. he laughed and said, “transmission?” the manager was too busy to talk to me. he was in the middle of a deal. the last time that i brought the car in, two of the service people witnessed all of the problems that i brought it in for. now all of a sudden, no one can find the problem.

Tl* the contact owns a 2015 jeep cherokee. while driving, the vehicle decelerated independently. the accelerator pedal was depressed; however, the vehicle failed to respond and the battery warning indicator illuminated. the vehicle was towed to a dealer, but the contact was unaware of the diagnosis. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 38,000.

Tires show cracks in tread on all 4 tires. appears to be dry rot cracking, this in 2 year old tires. problem was first discovered when driver side front tire continued to loose air. was advised by tire professionals that tires were not safe to use in highway driving conditions. replaced the tires at my expense since continental will not warrant second owner of vehicle. pictures are available if desired

I was driving home from work 9/20/2016. my service transmission light came on and i lost power in my gas pedal. would not go. i pulled over and put it in park. put it back in drive and it was fine for a few more miles then did it again. i drove it straight to the mechanic. the computer said it was the throttle control module. he reset it and updated it. i got it back last night. i was driving to work today nad it was fine until i got on the interstate and it did it again, light came on and my car immediately slowed down. this is not safe at all. i have read many many complaints about this issue and i believe jeep should be responsible for this. i will be trading this vehicle as soon as possible

2 problems. first. the following malfunction later caused an accident, detailed below. when driving on the highway, the cruise control would disengage, speed would drop and the steering wheel would jerk violently side to side for a moment, startling us and possibly forcing us into another lane. we thought the jerking may be due to strong winds but wanted to get the cruise control checked. this happened a couple more times in the 2h 30m drive before ultimately ending in an accident. that same trip, nearing our destination, while turning left on a single-lane off-ramp connecting the current highway to a perpendicular highway, it happened again. unlike the previous instances where there were no obstacles around, this time our car violently ricochet against both sides of guard rails. visually, the body was barely damaged but the tires and the inner assembly were too damaged to drive. second. these symptoms precede the one written of above that caused the accident. when coming close to stopping, the car would jerk forward. when accelerating from zero, the car would pause and suddenly jerk forward.a

Tl* the contact owns a 2015 jeep cherokee. while driving 60 mph, the vehicle began to violently shake. the dealer diagnosed that the brakes and rotors failed and needed to be replaced. the vehicle was repaired. in addition, on another occasion, the vehicle failed to shift properly and shifted roughly without warning. the vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired. after coming to a stop, the vehicle independently shut off. the contact mentioned that the push to start failed to restart the vehicle and the instrument panel illuminated. the vehicle was taken to the dealer where the contact was informed that the fuel saving feature was enabled and the push to start feature needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failures. the failure mileage was 400.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the transmission failed and re-engaged. the check engine indicator illuminated on the instrument panel and the vehicle lunged forward. the air bag warning indicator illuminated intermittently on the instrument panel. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the approximate failure mileage was 11,000. the vin was not available.

Nine speed automatic transmission. this is a safety issue. the transmission in the lower range of gears searches for the proper speed gear and when it finds one, it jumps into gear causing the vehicle to lurch and at times causes the vehicle to over accelerate. at higher speeds, the transmission will drop into a gear with a heavy thump which shakes the whole vehicle. the really serious problem is with the transmission when using cruise control. just last week, i had the cruise control set at 55 mph and when on a downhill portion of roadway, the transmission suddenly went into a higher gear and the vehicle began a rapid acceleration. before i could hit the brake to disengage the cruise control, the vehicle was traveling at well over 60mph. i have had the vehicle in four times to the dealer and they only do computer updates and can find nothing wrong with the transmission. when i call jeep to complain, they send me back to the same dealer and nothing gets done. i think that this is a great safety issue and i feel that this vehicle will get me killed. i am a retired police officer who has driven hundreds of thousands of miles in a wide variety of vehicles having automatic transmissions and this is by far and away the worst one i have even used. final note, the computer updates installed by the dealer has not improved the transmission and has decreased my overall gas mileage by 2 mpg. kind of throws off the epa estimates, doesn't it.

Vehicle will not start. says to service transmission and park brake.

Tl* the contact owns a 2015 jeep cherokee. when the accelerator pedal was depressed, the vehicle failed to respond and rolled back in reverse. the check engine and service transmission indicators illuminated. the vehicle was taken to a local dealer (perkins motors located at 1205 motor city dr colorado springs, co 80905) where it was diagnosed that the system needed to be updated. the vehicle was repaired, but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 28,000.

This vehicle shifts extremely roughly into first gear, both from a standstill and when shifting into first from reverse. it has been to the dealership on 5 different occasions and in spite of software updates, the problem persists. since some vehicles with this same transmission have been reported to suddenly shift into neutral while driving down the freeway, i am very concerned. jeep is aware of the problems with this 9 speed transmission yet seems incapable of coming up with a solution to fix it.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v590000 (seats) and stated that the part was not available within a reasonable time frame to schedule the recall repair with two dealers (1. bob moore chrysler dodge jeep ram of tulsa, 4627 s memorial dr, tulsa, ok 74145, (918) 663-6343 and 2. chris nikel chrysler jeep dodge ram, 2920 n aspen ave, broken arrow, ok 74012, (918) 355-5000). the first dealer scheduled an appointment and stated that the part was ordered, but, a week later, indicated that the part was not available. the second dealer indicated that they would be able to provide the part, but then notified the contact that the part was not available. the dealers did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

While pulling out of parking lot vehicle started to stall , had to pump gas pedal. this caused the vehicle to lurch forward with a sputtering effect. thought it might stall out. this has happened a few times, also when i turn vehicle off it will not start and there is no electrical operation at all. i've found i must remove key from ignition before it will restart. this instances happen at random

Transmission jerks and does not shift properly and shifts to neutral randomly. have had the software updated multiple times.

Takata recall i was driving straight about 50mph on a city street and my back windshield exploded. my rear defrost was on.the holes were directly where the defrost cords were. the cords were sticking out and the glass was gone on those two spots. the defrost cord tips are black as if they were burnt. i called the police and they noticed my windshield was pushed out and not in, so nothing could have hit my car.

The service transmission message came across the screen and the vehicle lost ability to accelerate. this occurred on an interstate at 72 mph in the fast lane.

We were sold this vehicle to flat tow behind a motor coach. on the highway the car starts to shake dangerously out of control. a death wobble. we had to come to a complete stop to get the vehicle under control. we thought we had a tire blow out. it is unsafe to tow as was dictated in my manual. this vehicle was sold under false pretense and needs to be recalled. i should not have to pay another $600 to tow this vehicle safely when it was sold to me as a safe vehicle to tow

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle accelerated approximately to 2,000 rpms when attempting to decelerate. as a result, the vehicle surged forward. the contact had to depress the brake pedal to avoid the acceleration and make the vehicle decelerate instead. the contact took the vehicle to the dealer (levanon jeep chrysler dodge ram) where it was diagnosed that the transmission failed and needed to be reprogrammed. the transmission was reprogrammed, but the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 51,968. ...updated 11/15/17 *bf the consumer stated the dealer advised the consumer would get used to the vehicle's defect. *js

Takata recall - the engin indicator light came on, on my way home but disappeared the morning when i started the jeep. a few days later i drove it to a location where i stayed for 2 hours, left and got home where i stayed for a few minutes. came back out to use the vehicle but the engine didn't 'turn over' . called the service because i thought it was the battery. they re-boot the car & i let the engine run for 1/2 hr. per his instruction. the went to a drive thru and decided to head home but shortly after the jeep shuts off at a stop light. i waited 5 min then restart and headed home with my hazard light flashing. i called the dealer and got 'an available' appointment four day thereafter.

Near accident. my cherokee got stuck in fourth gear or higher. when i stopped and tried to go again, it creeped very slowly until it reached 40mph. this was during rush hour traffic. if stopped on a hill, it would roll backwards. very dangerous. the rpm's frequently went high before shifting. i just bought this a month ago. noticed hundreds of complaints on the internet about the same issue. transmission problems. many people getting new transmission after long battles with the dealer and put in dangerous driving conditions. some with children in the car. jeep in shop already. help!

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the vehicle jerked and decelerated. the failure recurred several other times. the vehicle was taken to the local dealer (whitten brothers of ashland located at 11409 washington hwy, ashland, va 23005; (888) 459-1066), but no failures were found with the vehicle. the vehicle was not repaired. the manufacturer was contacted at 800-247-9753 and advised the contact to take the vehicle to the dealer. case number: 31826079 was provided. the failure mileage was 30,700. the vin was not available.

Driving my vehicle over the weekend while in motion on a city street my vehicle turned off and then turned back on, the vehicle turned completely off no power could not do anything the vehicle turned on and was able to continue driving. where my family and i were extremely nervous the remainder of the time while driving home. thank god i was not driving on a busy highway where this problem could have caused an accident where my family and myself could have gotten seriously hurt or worse could have killed someone in my vehicle or any other vehicle due to an accident. when the vehicle turned on again the check engine light came on and the start and stop system light came on advising to have the system checked, the rest of the time the vehicle was being driven home it constantly sounded like it was going to loose power and turn off.

Transmission went out in the middle of an intersection, was not able to move the vehicle on my own

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds above 30 mph, the vehicle failed to shift correctly and moved sluggishly. the service shifter message displayed and the gear shifter indicator illuminated. the contact stated that the failure occurred several times. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was recently serviced per nhtsa campaign number: 16v529000 (power train) at auto plaza chrysler dodge jeep ram de soto (located at 128/30 mo-21, de soto, mo 63020, (636) 337-7777). the manufacturer was not made aware of the failure. the failure mileage was 39,500.

Faulty engine sensors causes the car stall at anytime. was driving when stopped at a red light my car stalled and the dashboard light up along with multiple error messages. it took 15 times for my car to restart. this issue is a completely unsafe and putting the driver and passengers at great risk. currently my car is in the shop but have read similar stories online saying that this particular problem is associated with a transmission issue. many stated this is known issue at chrysler which they have done nothing to action the consumer.

Car was maintained at dealership. 1.5 years old, 31,000 miles. last oil change and service at dealership was on 5/5/2017 with mileage of 29,056. fire occurred on 6/10/2017. driving 35 mph, straight down a small hill, first got warning light that brake fluid was low, followed by abs needs servicing, followed by many warning lights all at once. gas pedal failed to work at that point, looked in rear view mirror, blue smoke was coming out of the car. coasted to a dirt lot, got out, fire under drivers side front wheel area. quickly spread to the rest of the engine compartment, destroying the car. from first warning message to pulled over was about 0.5 miles and about one minute. please note that there was a uconnect update (the first for the car) on 6/2/2017, only eight days before the car was destroyed by fire. including a picture of the engine compartment after the fire. *bf *tr

My 2015 jeep cherokee has had transmission shifting issues for over a year. it shifts really hard (jerks the whole car) and makes a loud thumping noise. i have taken it in multiple times. the dealership reprogrammed the transmission computer but it continued to happen. i have taken it in twice since then and they said the diagnostics show there is nothing wrong, and it does not happen in their test drives, so they cannot do anything about it.

The transmission bangs intermittently in varying degrees if intensity from noticeable to extreme. when the bang is extreme it feels like the vehicle was rear ended by another vehicle. it seems to occur in the lower gears when the vehicle is hot and cold. i drive harder than my wife and the banging occurs regardless of the driver. unable to identify any common factors other than occurring in the lower gears while up shifting and down shifting. i have brought is in for service 3 times. each of the first two times they were unable to dubolicate the issue. the last visit on may 24, 2017 the head service technician acknowledged the bang during a test drive. he said he would order a new transmission but first had to notify chrysler. today we were notified they had to first replace the valve body and were not replacing the transmission.

The all weather mats on the jeep trailhawk have a large ridge along the perimeter of the mat. this ridge can create a squeeze point under the gas pedal where the heel of a shoe can be trapped causing the shoe to pull of the foot and interfering with the ability to apply the brakes. this situation occurred with me in stop and go traffic while i was wearing cowboy boots. the heel stuck under the pedal and when i went to apply the brakes my boot partially pulled off of my foot and i was not able to stop causing an accident.

My car is 2 years old and has roughly 38,300 miles. the factory warranty is 36,000 miles. i purchased the car at 37,401. the part that is defective is the blower motor which cause the blower motor sensor to go bad. according to the certified jeep mechanic and the jeep customer service rep this part is normally a part that would last the normal service life of the vehicle. i believe the part is either defective. the car was moving when the defect was noticed on the highway going straight.

Tl* the contact owns a 2015 jeep cherokee. while driving 20 mph, the vehicle braked independently due to the wheels turning inwards towards the vehicle. as a result, the vehicle crashed into a ditch. the vehicle was towed to gator chrysler jeep (8040 south harbor city blvd. melbourne, florida 32901), but was not diagnosed. the insurance agency diagnosed that the lower control arm fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and sent an independent mechanic to inspect the vehicle. the approximate failure mileage was 32,000. ..updated 07/20/17 *bf ..updated 08/22/17 *bf *js the consumer stated the vehicle was traded in after repairs due to the vehicle steering being uneasy. *tr

I have recently been noticing two potential issues with my vehicle. 1) on certain occasion the vehicle seems to shift into neutral (as the rpm's rev) and then the transmission catches up a few seconds later shifting into gear. also, 2) on certain occasion the vehicle seems to have a delay in shifting while accelerating onto the highway. while neither of these issues have yet to result in an accident, i am concerned about the safety of the vehicle and those drivers around me. with the considerable attention surrounding these issues with fca vehicles, i wanted to report this complaint to nhtsa directly.

The transmission slips or skips gears. from a stop it hesitates to go. it revs high when down shifting. shifts hard a lot. we have had it to the dealer 2 times. programming updates were done. no improvement to its operation. it feels like it's going to fail soon.

When i start my vehicle and turn on the key my car will accelerate forward with a jolt. sometimes when i stop and start for a light it will quickly move forward and jerk....if i slow down the speed it will excellerate too......

Service shifter warning is displayed. all light indicators at shifter are lit. this happened at start-up and continued while driving.

I was driving about 45 mph just after leaving my driveway and a deer jumped in front of the car. when i move my foot from the gas peddle to the brake peddle in a hurry during engine warm up the power brakes do not work. i can not stop the car. i can not engage the abs or slide the tires. i push the brake peddle as hard as i can and there is no power brakes. i had the dealer service look at it 3 or 4 times and they even tried some other new cars that are the same make and model and said that they have the same problem. and that this problem is not repairable because all the jeep cherokees are the same way, only some have the problem worse. this problem is only apparent during engine warm up. it seems to be a lack of vacuum to the power brake module when you move your foot from the gas to the brake, in a split second, during an emergency stop. my car is still not correct and dealer says that all jeep cherokees are not correct. please help us jeep cherokee owners before we kill someone. thank you,

My transmission goes into neutral while in drive on the highway. there is a recall for the same make, model and year as my car, but my vin does not qualify. i hope jeep will remedy this problem which they know exists in this vehicle. *tt updated 9/28/18*jb

2015 jeep cherokee. consumer writes in regards to short circuit in power lift gate control module and electronic power steering system. *ld *js

The 9 speed transmission on this vehicle does not shift properly, especially through the first 3 gears. i have brought my 2015 jeep cherokee in for transmission issues countless times and have been told this is how this transmission is suppose to operate. i am supposed to accept that the shifting from 1st to 2nd can be delayed and then a hard shift that sounds like someone hit my car when it finally decides to shift into third or the same is true from 3rd to second. the dealership finally was able to correct these hard shifts with a software update until i realized what the software actually did. the car will now not shift into 2nd when slowing down, and when it does finally shift down, after slowing down to 3 mph, it shifts to 1st gear completely by passing 2nd gear. this causes the car to accelerate very slowly if you get caught between 1st and 3rd gear and if you press to hard on the accelerator it tends to downshift too hard causing the car to lurch forward and cause a potential accident with any cars in front of you. this had been going on since june 2015 until the software update removed 2nd gear from the downshift. since the car does not down shifts to 2nd my car takes longer to slow down as there is no help from the transmission and this can also cause an accident as your stopping time is increased, as well as additional wear and tear on your breaks.

"takata recall." accident occurred on 8/1/2015 as we were heading north on a major highway in tampa, florida. at a major intersection, a person ran a left turn light as we were entering the intersection. we hit him on the right rear of his vehicle at 45 mph. no airbags in our vehicle deployed.

Nhtsa issue 1096880. 18 apr 2017: drove out of side street onto two lane highway and the vehicle stopped moving in the middle of the road making off sounds and "check engine" light came on. fooled with gear shifter. began to move only slowly in 1st gear. headed back to my street and half way stopped moving again. pushed over to side of road and called roadside assistance. it was a very scary and unsafe position to be in cross ways of a two lane highway and can't move. decided to try and see if i could get the rest of the way to my house. couldn't go over 5-10 mph. one time rpms raised high and went back down. could not climb driveway to garage. had to leave side of the road.

My son and i were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. attached are a few photos of both vehicles for reference. we were driving a 2015 jeep cherokee and were hit by a driver who hydroplaned in a 2011 hyundai elantra. the reporting officer estimated my speed at impact was 40 mph. airbags deployed in the other vehicle but not in ours. considering the damage to the vehicle, force of impact and estimated travel speed at impact, i feel the jeep airbags failed from a safety standpoint and would like to know how to go about investigating this further with jeep. an accident report is available but did not upload due to the sensitive information contained within (vin #'s, names, insurance policy numbers, etc); however, the report can be provided under separate cover if needed.

Tl* the contact owns a 2015 jeep cherokee. while attempting to accelerate from a traffic light, the accelerator pedal was depressed; however, there was hesitation between the time the accelerator pedal was depressed and when the transmission engaged. also, on several occasions when the accelerator pedal was depressed, there was a hesitation and then the vehicle lunged forward. the vehicle was taken to the dealer on several occasions to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the failure mileage was 5,000.

Bad transmission; the car lurches forward when slowing down to coming to a complete stop; it also hesitates when trying to accelerate from a complete stop; i've almost been hit twice! has been doing this since i leased the car from 3/15/15 to the present! have taken it back to the dealer at least 5 times for the same problem!

Vehicle not shifting properly. will not down shift into second gear(stays in third gear) when starting up steep hills or when slowing for traffic signal that has changed to green before coming to a complete stop. stays in gear too long when entering highway on ramps, mostly when they are on an up hill incline. loud clunking sound when shifting from reverse to drive when not moving. i do not know the exact date that this started, but it was within the first year of ownership.

One morning i started the car, i heard water moving from the engine area. while, driving the car i heard a noise's like a pressure cooker sounds. once i arrived at work i walked around to the passage side to retrieve my staff. i could smelled antifreeze. i contacted jeep right away and they contact a tow company. it was drop off. the dealership worked on it for a couple days. they did pressure test for external leak, didn't locate a leak. they didn't do a internal examine. it's 2 year old vehicles already leaking antifreeze. i have my vehicle into the dealership twice but still smell antifreeze. two pressure test later nothing. i just pickup my vehicle for the second time. why is jeep vehicles having so many problem. my psi, transmission and radio making sounds when its off. jeep is a bad vehicle and it just a matter of time, humans might be in damage due to the uncaring manufacturing company that makes lot's of money of the back of working americans.

Transmission is very jerky when shifting, often fails to shift into higher gears without long pauses. vehicle seems to vibrate in lower gears

Transmission malfunction at high rate of speed on interstate, lost power and ability to accelerate while traveling on interstate. to repair a software upgrade was run on the vehicle. i have verified that no recall existed for my vehicle despite the fact that transmission software problem was known by chrysler. some vehicles had been recalled but my vehicle has not been included despite the fact that it contains the same 9 speed transmission that has failed. this incident occurred at high rate of speed on interstate with heavy traffic and caused a significant risk of crash.

Car has all sorts of transmission problems from shifting clunking slamming into gears car won't recognize that it's in park and won't turn off liftgate opens and closes by itself recently opened and smashed my garage door in the liftgate radio won't work gps says i'm in wyoming

Does not shift properly it is the trailhawk. does not downshift and sluggish. have had it to dealer 3/4 times and only 1 man said yes has issue then will not back his word. took him to hill and had to put it to floor to get it to go up and same entering highway!

Transmission problem, hard shifting. on going

Transmission had to be replaced shy of 5,000 miles. after replacement, i have continued to have the following issues. 1. car never downshifts from 3rd to 2nd. it will downshift to 3rd and then will go into 1st when the car stops. 2. on downshift from 5th to 4th at 26mph, rpm’s spike and car surges forward for a second or two until gear is engaged. has almost caused wrecks in the rain and snow. 3. when coming to a rolling stop, the cause pauses and will not accelerate when getting back into the gas because the car is in 3rd gear and not in 2nd as it should be. i have almost been rear ended numerous times. chrysler refuses to acknowledge these as a safety hazard and instead sticks to their story of that is a normal characteristic. i asked if the transmission was working as intended, why have they released so many software updates to fix the many bugs associated with their transmission. they declined to answer. i sincerely wish someone would hold them accountable. *tr

The transmission shifts rough in the lower 3 gears. the dealerships shop manager told us there is not a fix for it. there are software upgrades but they do not fix the problem. i have had one upgrade but it did nothing. the shop manager told me the newest upgrade make the transmission shift from 1st to 3rd, skipping 2nd. he also told me a replacement transmission would make it worse. 1st gear: the drivetrain engagement from a stop is ¡­ interesting. some owners say it feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. and once it does start moving, it¡¯s a coin flip if you¡¯re going to steadily get up to speed or squeal some tires. 2nd gear: one of the most common complaints is how the 9-speed hangs out in 2nd gear far too long. 3rd gear: when the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.

Jeep cherokee sport, 2015, stalls out while driving. this happens while in motion and coming to a stop or decrease in speed. both highway and city streets. this has happened numerous times over the last 13 months of ownership. taken to dealer for repairs but they can find nothing wrong.

Tl* the contact owns a 2015 jeep cherokee. while driving 45 mph, the transmission stalled and the check engine warning indicator illuminated. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 29,000.

I was driving into work and all of a sudden the words, "service transmission" came across my dashboard. i was coming up on a red light, so i stopped for the light. when the light turned green, i went to accerlate and my car would barely move. when i was able to get it going, it would only go 10 mph. i immediately pulled into a parking lot and called aaa. while waiting on aaa to arrive i started doing some research regarding the issue and saw that there is or may be a recall for this exact issue. however, i was not notified. i also see that there are multiple complaints regarding this issue from other jeep cherokee owners who have all experienced the same issue/concern. i could have been in a very serious car accident. this needs to be looked into.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 60 mph, the service transmission warning indicator illuminated and the vehicle failed to accelerate over 60 mph. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 11,235.

Takata recall - bad wheel bearing , loss of power, engine light. in motion!!!

Takata recall i have had my 2015 jeep cherokee (latitude) for 2yrs now. on saturday 3/11/17, it would not start and the transmission light was on. the gear shift wasn't working either. i called the dealership i bought it from because it is still under warranty, they gave me the number for roadside help to have it towed in, then after several times trying it started, while on the phone with the roadside service dpt. the next week on tue (3/14/17) it would not start again, then suddenly it did. i was close to my job so i thought i could make it, but the gears were stuck and hard to change. while pulling out into traffic the car i couldn't speed up. i could have been in a bad accident because of this car!!!! there should be a recall on this car it is not safe. i'm just glad i had dropped my 4 kids off before this happened. the dealership said it was a glitch in the transmission module, well this is the second week it has been in the shop. they cannot figure out what is wrong with it. while going to get the car seats out of it, there was a lady there with her car (same make & model but 2016) having the same problem she had only 17,000 miles on her car and the transmission went out on it. i think mine has the same problem. my mileage is under 25,000!! this is not right. if the company knows there are numerous complaints about the same issue, then there should be a recall on the car. it's not fair to consumers!!!

The transmission shift hard. the downshift is bad. very poor on gas. electric problem. air bag.

When i was looking at vehicles, the primary items i wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. the issues existed since it was new but i have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. both of us in the household have to go to work). the engine is the 6 cylinder with the 9 speed transmission. this engine has intermittent issues where the vehicle hesitates, lurches, and jumps. sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. sometimes it is a milder response where it is just a hesitation due to delayed shifting. more recently, now the engine is not downshifting and the engine revs and doesn’t want to downshift. i no longer feel safe driving this because it is so erratic and i constantly wonder what it is going to do next. every time we take it to the jeep dealer, they update the computer and send us on our way. the software updates do not help. we have asked them to drive it and they have told me they don’t experience anything wrong. it wasn’t until we went to write this letter that we realized that the service orders don’t record the fact that we have asked the jeep dealer to look at this issue every time it has been in the shop with them. which indicates to us that jeep is trying to hide from this issue. the amazing thing is that if you go online and start researching issues with the jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. the sad thing is jeep continues to make the engine with the 9 speed transmission and the issues don’t seem to be fixed. to me that is blatant disregard for the consumer.

Tl* the contact owns a 2015 jeep cherokee. while driving 65 mph, the check transmission and service engine warning indicators illuminated and the vehicle decelerated to 45 mph. the vehicle was taken to a local dealer (metro jeep located at 650c memorial dr chicopee, ma 01020 877-220-8331) where it was diagnosed that an update was needed. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure and opened case number: 32118538. no further assistance was provided. the failure mileage was 25,240.

Blue ox bx1136 version 0 baseplates were used on this car to pull it behind a motorhome. the baseplate design placed excessive stress on the jeep's aluminum frame components that resulted in their welds to fatigue, crack and fail and increased the probability that the jeep could detach during towing. a detached car is a significant hazzard to vehicles and people. blue ox has since revised the design of the baseplates to reduce the stress applied to the aluminum frame components, but did not notify me of the design revision. i only learned of the revision after my frame components had failed and i was at significant risk of losing the car during towing. in addition, i have inspected one other cherokee using the same design baseplates and found that their aluminum frame components have failed similar to mine. i believe that blue ox needs to immediately notify all owners of the bx1136 original design baseplates and issue a recall.

All of my problems started august 30, 2016 in national city california. i went out and started my car for a trip back to yuma, as i put it in to drive i got three loud noises like the car had been hit with a sledgehammer, i also had a loss of power. i had it towed into ????? chrysler with transmission problems. three days later they told me i had a bad one-year old battery. by the time i got out of there it cost me over $500. the battery did not solve the problem. i did not have the noise anymore but i had shifting problems. (36294 miles) my first time in the shop at ?????? was october 11, 2016. followed by five more times. as of now it has been in the shop 19 days for transmission problems. not making any progress. last time in i took the drive with the transmission tech. i felt a little insulted. i brought him up to date of what has been happening in the past. i told him the problem we are having now is loss of power and hard shifting taking off from stop lights and stop signs. i told him i did not have any problems at highway speeds. the test drive consisted of a high-speed run down 32nd st. i pointed out to him a couple of hard shift his reply was this is normal for a nine-speed transmission. i have talked to a lot of people that have nine speeds and i totally got to disagree that that is normal.

While driving from a cold start, the car would suddenly stall and a message would pop-up indicating "shift to p and select desired gear" along with the battery light indicator. the car would then need to be shifted into park and attempt to restart, which would take at least 2 restarts before the car would start. this occurred while driving, first on a suburban street and then on the highway.

Whie driving i noticed shifting was pronounced. took jeep for servicing. transmission light came on at service station , they ordered me a rental car and had my car for 5 days. said they put transmission module on, one week later i was in a parking lot i put my car in reverse and heard loud clunk, service transmission light came on and stayed on. i took it back to service providers and it is still there.i have a rental car again

At 17,000 miles, i started having issues with my cherokee. the first time the engine of the vehicle stalled on me, i was on my way to work. i powered off the engine and it successfully restarted after one attempt. i brought it to my dealership later that day to find out i was "out of oil", this was roughly 2500 miles into my most recent oil change (which is projected for 5000 miles). i was disappointed, due to the vehicle being a year old. the dealership added some oil and i was on my way. shortly after, i started noticing the engine would rev to high rpm's when the vehicle was stationary, the rpm's would increase drastically when breaking, the vehicle would jump between gears 1-3, making increasing your speed extremely difficult as you never knew when the vehicle would actually take off. my dealership was "unable to duplicate " this issue, and i was sent on my way. fast forward 9 months, and my vehicle dies on me as i am leaving work. however, this time, it took multiple attempts to restart the vehicle. i was finally able to start it by putting my foot on the gas, and any time i took my foot off of the gas, the engine would stall. i drove with two feet to the dealership that day, and found out once again i was "out of oil". the dealership recommended an "oil consumption test", which means bringing your vehicle to the dealership at various mile markers (500,1000, 2000, 2000). at this time, they would check the oil levels and refill any lost oil. through this, i found out my vehicle was "burning through" 1 quart of oil every 666.67 miles. chrysler guidelines say a vehicle of my specifications should use 1 quart in 2000 miles. this vehicle is a beautiful death trap on wheels, and such a disappointment to jeep lovers everywhere. stay away.

Transmission does not shift properly. starts out in 3ed gear going 5mph then will slam hard into a lower gear. i am on my 3rd case with corporate and still not fix. been to 2 differ.ent dealers for repair/fix trouble all stared when they did the r01 software update.

Right rear passenger (outboard) seat belt fails to engage. will not latch.

Transmission shifts hard. lags at take off, several seconds before it catches a gear, and down shift hard when coming to a stop. vehicle jerks to a stop. when depressing has pedal to take off, it can be 2-4 seconds before gear catches, causing dangerous close calls, from oncoming vehicles. happens daily after recall for a/c hose was fixed. told vehice would relearn our driving style. now it's dangerous.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the power train failed to operate as intended. the contact stated that the vehicle shifted improperly between second and third gears. while stopped at a traffic light, the vehicle remained in third gear. the vehicle was taken to the dealer to be diagnosed. the contact stated that the power train software was updated on five occasions; however, the remedy failed to repair the failure. the manufacturer was notified of the failure. the approximate failure mileage was 75.

My jeep cherokee latitude 2015 accelerate it self . it's under warranty and the dealer can't solve the problem. when the rpm come back to 1000 you can feel how the trans jump and the car accelerate it self.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

When 2015 jeep cherokee front windshield wipers are turned on, the instrument panel lights dim. the vehicle was in motion on an interstate highway. maybe an electrical problem...unknown. this has happened several times, last being september 17, 2016.

I was driving down the freeway when my service transmission came on and my vehicle instantly lost power and started jerking and grinding. due to being on the freeway i almost got into a wreck with both of my kids in the car. i am not happy with this due to the dealer not having any parts available to fix it. i drive 40 mins to work and back and i now do not have a safe car to drive. very disappointed wih this car and i want something done asap. i will not be associated with jeep anymore. if something would of happened today i would definitely file a lawsuit.

The transmission on this vehicle, cherokee trailhawk with 13k miles is very dangerous. like others, i have been to multiple dealers numerous times for transmission software updates which seem to fix the problem but the problem seems to be relearned by the computer and comes back worse than before. now there is a transaxle issue where all power can be lost while driving. this vehicle's transmission is bad enough with the constant lag, jerking and hesitation but now this unrepairable transaxle issue is making it very hard for me to even want to drive this incredibly unsafe vehicle. dealers say 9 speed transmission just work this way but this is the worst shifting, most dangerous vehicle i have ever driven. i am very disappointed in this jeep product and worry about anyone driving my vehicle.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Recall s55, transaxle wire harness - we are being compelled to continue to drive a vehicle with a major safety defect. for takata airbags, the dealers brought the cars in and issued rent cars (at their expense) until the repairs could be made. why is this same practice not being followed? i received notice in the mail today so am using this date.

Transmission lunges, clunks and jerks. horrible 2 updates and 2 relearns at one year old already. the 1st gear does not seem to engage all the time right away. the 5th gear clunks , lunges or slips.

Jeep cherokee recall s13 see letter attached. vehicle was represented to be capable for flat tow at purchase. recall a year+ later required modifications in order safely to do so. fca is requiring owners to pay for modifications.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

Currently my 2015 cherokee trail hawk is at the dealership with an unknown powertrain issue, the check engine light came on thursday. the transmission in not so few words feels very gummy with not a lot of power in between gears. when coming to a complete stop and then accelerating the transmission will hesitate and not shift or have any power! when there is on coming traffic it is very dangerous at times. it will lurch forward when downshiftng and coming to a stop. the transmission will have very hard shifts at times or very soft shifts. it is very dangerous. *tr

Tl* the contact owns a 2015 jeep cherokee. while driving, the gear shifted in neutral independently and all the warning indicators illuminated on the instrument panel. the failure recurred three times. the vehicle was taken to a dealer where it was diagnosed that the wiring harness and the transmission module needed to be replaced. the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 18,000.

The jeep lunges and surges at any point of a drive. while in reverse the jeep acculturates without having my foot on the gas. the jeep will go from 1k rev to 2k without foot on gas. this has caused a fender bender. jeep has updated the software 4-5 times and now says it drives the way it should

Tl* the contact owns a 2015 jeep cherokee. while driving at an unknown speed, the transmission failed and the vehicle would not accelerate. the check engine and abs indicators illuminated. the vehicle was taken to a dealer, but was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 11,772.

When u pull off you feel a shake or vibration for the first 15 second then it drives normal i have took it to the dealer ever since i purchase the vehicle in it still not fix im very unhappy with this problem i brought it back to the guys who sold it to me the next day in they told me that how it suppose drive its a new car it didn't sit well with me so i brought back in one of the mechanic said they feel what i'm talking about they will see what they can do in still no good out come

I previously filed a complaint in december, 2015 regarding the automatic braking system applying the brakes for no reason. in january, 2016, the dealership replaced the braking system; however, the car has braked automatically on two separate occasions since they were replaced. third time april 1st, 2016 while backing into my driveway, no vehicles or objects around. took into dealership, dealership stated no problem found and that was normal braking (this is not normal braking). fourth time on august 29th, 2016, again, while backing into driveway with no vehicle or objects around. taking the vehicle back into the dealership on 8/30/16, this is the 4th visit to the dealership for this issue.

Traveling on highway at approximately 65 mph about 1 hour into trip, vehicle started emitting transmission warnings and parking brake malfunction and saying to place the car in park. vehicle lost ability to accelerate even though the vehicle was in drive. vehicle only has 11,000 miles on it. driver was able to coast to the side of the highway. placed car in park and restarted - errors still emitting and shifting in to drive caused the car to jolt. tow truck was called.

While driving down the road at 50mph with my trailhawk edition jeep, the roof rail bar ripped out of the roof of the car sending my kayak rack and 35 pound kayak down the center of the road. chrysler/jeep states they are not led to believe the incident was a manufacturing responsibility. lives could have been lost. the jeep dealership tried to tell me they found documentation that the rails are not to be used unless they have a manufactured crossbar with a maximum weight of 150 pounds. my kayak rack has a crossbar and the weight of the rack was maybe 15 pounds and the kayak itself was 35 pounds. there was no where in my owners manual that states i cannot use my roof rails. only a safety statement saying nothing should be screwed into my roof for airbag and safety purposes. even with manufactured crossbars they wouldn't be able to screw into my roof so they would not have held my roof rail into the roof. the roof is very thin and there are clear holes where the bar completely ripped out of the roof. if there was a vehicle behind me people could have been very hurt. chrysler sent an investigator to do a report on the vehicle they sent me a one paragraph letter stating they decline any assistance associated with this incident. safety concerns for other people on the road and other jeep owners was not addressed. at the time of the incident i was on a back road going 50 miles an hour with no wind gusts or any reason for this to occur. this incident occurred on august 7 and even though it was reported to the dealership on the eighth i have received no help. i am attaching photos of the kayak safely mounted on the kayak rack the day before the incident and the damages to my car.

I have had all kinds of electrical issues with my 2015 cherokee trailhawk 4x4 and this all happened after they did 4 upgrades on my computer at dealership, when picked up suv the check engine was on, took back to dealer and they said they flashed it what ever that means. the check engine disappeared afterwards, i have had issues with it lunging when letting foot off brake due to the auto on & off feature and just recently was driving and the air bad light, traction light, 4 wheel drive and check engine light came on i pulled over due to this and when putting in park felt like someone rear ended me in which they didnt, the 4 wheel drive light comes on with message that four wheel drive has been disabled contact dealer, that started it all that morning. then all the other lights illuminated and beeping, i took to dealer in richmond ky and they brought out the scanner and scanned it and printed off several things that was coming up then advised me they couldn't do anything to check vehicle for 2 weeks i then called lexington dealer and they said bring it in, i had it towed to lexington dealer, now they say they cant get it to duplicate anything. well now this is the issue i have intermittent electrical issues that deems this vehicle unsafe to drive because it is can shut down as others has said or catch fire or accelerate on its own etc. there is definitely issues with this vehicle that no one can explain. i have ask dealership to contact jeep mfg/chrysler to see about what they say its very scary having a vehicle that you cant trust to be safe in. its already had me rear end a car by the lunging after you let off brake now this... i just feel unsafe in my new vehicle.... i purchased this vehicle to to be a safe one. and its definitely not safe due to being intermittent electrical issues. dealers doesn't have a clue about the electrical malfunctions of these cars.

The car has transmission issues. while driving the car down a city road it somehow shifted itself into neutral prompting me to place the vehicle in park before selecting drive again.. i have also had major issues while trying to merge on the highway, in which the vehicle would not shift past first gear, causing the car to get up to 6k rpm on the engine before having to completely let off the gas and wait for my speed to get below 15 miles and hour to reaccelerate in order to get the car to shift into second gear. traffic was going 70mph and i could not get the vehicle to accurate to get up to speed due to the transmission issue.. i have on 3 different occasions taken the vehicle to the dealership with complaints about the transmission and they state they are unable to duplicate the issue, and no codes have been called out showing the issue (per the dealership) however the car itself has told me i needed to shift into park while driving. i have been lied to by the dealership stating they have driven the vehicle and were unable to duplicate the issue however the mileage in and out which are listed on their paperwork are the exact same number.. frustrated that this transmission issue is completely unchanged since i bought the car less than 1 year ago, jeep refuses to assist with anything more than a software updates, and i am directly placing myself and my children in harms way and risk of an accident everytime i get behind the wheel, as it is unpredictability of if the vehicle will shift correctly or place me in a dangerous situation

2015 jeep cherokee with active drive ii. wobbles when flat towing under certain conditions. apparently there is a fix for this that was supposed to be complimentry as it is a safety problem. fac has not informed their dealers of this. they want cost of part and 4 hrs labor to repair. the vehicle i bought says place transfer case in nuetral and tramsmission in park and tow.the vehicle i got requires an accessoree kit to fix the problem. fca should be paying for this

9 speed transmission is unreliable and very rough to drive. won't shift up when it needs to, on occasions slams into gear especially from 3rd to 4th jerking the vehicle when it does and downshifts roughly. the software has been updated twice but problems remain. dealerships say that there is nothing more that can be done. this has been ongoing over the life of the vehicle.

At low speeds, typically taking off from a red light, the transmission wobbles (seemingly in second or third gear.) the transmission lags horribly, sometimes causing unsafe situations where acceleration is a necessity. you can't predict the acceleration in this veichle. there is an rpm spike when downshifting causing the car to accelerate up to 15 kmh (even on cruise control) the transmission "clunked" as it was downshifting going uphill accelerating. experiencing rough idle upon 1st start, and if in drive or reverse, if your foot is not firmly planted on the brake, the car will lunge forward (or backward depending on if in d or r.) respectively with the rpm. with this many complaints, you can't ignore this is an issue which needs to be dealt with.

While driving on a main blvd the jeep suddenly locked up much like the e-brake being appled, lots of weird noises. dash lit up with check transmission, brakes, and engine warnings. almost caused a major accident. turned car off, let it reset and was able to continue. happened again three days later. had jeep towed to dealer. this car is a death trap. working on a resolution with dealer.

Tl* the contact owns a 2015 jeep cherokee. when the contact turned the ignition key to start the vehicle, it failed to start and the emergency brake stiffened. the vehicle started after several attempts and made a loud noise. an error message displayed on the instrument panel that read, "place the vehicle in park and then select desired gear", "service park brake", "service transmission". while driving approximately 15 to 20 mph, the gear suddenly shifted into neutral by itself and would not accelerate. the contact stated that the noise sounded and felt like the transmission was going to fall out of the vehicle. the failure recurred. the vehicle was taken to the dealer where it was diagnosed that eight modules needed to be updated. the eight modules were updated, but the failure recurred. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified. the approximate failure mileage was 13,000.

The 9 speed transmission is unreliable and dangerous. the transmission does not engage when starting from a stop. the engine revs and then several seconds later the transmission engages and lurches forward. the delay puts you at risk as you enter traffic. additionally, the transmission will suddenly shift when you are coasting and accelerate 10-15 miles per hour faster. i have had the car into the dealership 5 times to repair this and nothing changes. flashing the software does nothing. i have filed a lemon law claim with the state of ca and have an arbitration meeting scheduled in september.

The 9 speed zf transmission is downright dangerous! often it will not shift properly when accelerating. this has led to several instances where an accident almost occurred. also has very hard shifts and once there was no downshift and the vehicle slowed when it should have been accelerating.

We own the 2015 jeep cherokee sport that self accelerates with great force and also has horrible lagging issues taking off from a stop. the lack of acceleration which happens randomly is very scary! i have taken my jeep in several times which in most cases it is rarely driven and given back to me with barely any miles driven on it to have the problems present themselves. our jeep has been in for weeks at a time. started lemon law but because the jeep dealership hasn't recreated the problem (due to car sitting parked in their parking lot), jeep will not acknowledge the very frightening problems. these alarming issues have not been resolved even with extended amounts of time at dealership in service department (5 days, 10 days, etc). very scary!!!

2015 jeep cherokee sport - 12k miles - car accelerates after taking foot off of gas pedal. contacted dealership - service manager and was told that this is a known "characteristic" of this vehicle. what? you mean a problem !!! dealership will not do anything. i contacted chrysler and opened a case record with them. this is clearly a safety issue and needs to be address.

The transmission is never in the correct gear. when slowing down and then accelerating (like when turning left), the transmission is still in gear 6 or 7. it should be in 2 or 3 so that the vehicle can accelerate. judging when it is safe to make a turn is impossible.this frustrates me and people behind me. it is a also a safety issue. also, when i am accelerating from being completely stopped, the vehicle is rarely in gear. after pressing on the gas for a while, it finally decides to shift out of neutral and you either go super slow because you are in a high gear, or squeal tires. also a safety issue. i have taken it in twice. jeep acknowledges what it does, but will not fix the problem. they say that it may not be functioning like i want it to, but it is functioning by jeep design. nine speed tranny for a 3.2l v6. it doesn't work. it is completely dangerous and ridiculous.

I had to had my transmission replaced at 8000 miles, after a short period of the car shifting hard and slipping (less than 2 days). they tried to replace numerous parts that did not fix the issue. at 52000 miles i began having hard shifting issues again. the next day i got a service stop/start technology warning light. the next day the light came on again and had rough idol, service engine light came on. i took it to the dealer (key chrysler, xenia, oh) they replace an ignition switch yet still can't figure out the problem. the shifting issues occur mostly during two scenarios, accelerating uphill, the transmission would slip and then shift hard. second would be if you have to decelerate (slowing down for red light), then have to accelerate without stopping (red light turns green) the car would hard shift. this was the same issues that preceded taking the car to the dealer for service and car not working properly. the first incident caused the car to go into "safe mode" which nearly lead to me be involved in an accident as i was crossing an inetersection and was unable to drive more than 10-15 mph, creating a very unsafe situation. i put the approximate date (as best as i can remember) of the first situation below. the second occurred on 8/7/16 with around 52000 miles on car

I have a 2015 cherokee trailhawk 3.6l v6 love it except for the issues. this is my very first and very last fca jeep product i will own unless this vehicle somehow becomes reliable. at 3,860 miles while driving my power windows failed it will not go up or down and my blind spot monitor which i paid extra for and depend on for added safety failed at the same time. i was heading to work and my windows will not operate and is stuck in the down position in a parking lot for 8 hours hoping no one would try to break in my car. now my vehicle is at 13,600 mile and i'm starting to experience all the other owners transmission failure issues, but mine haven't happen enough for the dealer to attempt to fix it. while driving, the transmission will get stuck in a low gear and will not change even after heavy acceleration and then after about 6 seconds it will suddenly change and lunge forward. other times the transmission will get stuck in a high gear and when i try to accelerate it will not drop a gear to accelerate and my wife avoid highways because she is afraid the vehicle will stall on an entrance ramp while merging. another issue is when reversing from a cold start and then putting the vehicle in drive the vehicle seems to get stuck in either neutral or reverse because it will not go forward until i really punch the accelerator and then it will lung forward. my last complaint about this vehicle is minor but still and issue. the power lift gate will sometimes get stuck and not open until i try it a few times.

First occurring in the fall of 2015, the power lift gate failed to latch. it would no longer respond to attempts to open it electronically, and instead remained unlatched. any pressure placed against the lift gate from the inside raised the lift gate. we had it serviced, the problem seemed to be fixed, but as of 6 august 2016 we are experiencing the same problem again. this problem is unique and unrelated to the recall issued in december of 2015. with three dogs that ride in our vehicle with us, we absolutely cannot drive with a lift gate that doesn't close. additionally, the engine lags dangerously behind acceleration sometimes, like when driving through an intersection. it will start to accelerate, then the transmission seems to disengage, and the vehicle loses power completely for a few seconds before the powertrain engages again. we've already almost been in two accidents because of this problem.

The transmission shifts super hard every time it shifts.

I purchased a 2015 jeep cherokee trailhawk in february of 2015. it was running fine until i took it in for a recall and a software update. when accelerating from a stop or yield, the jeep hesitates then it will lunge forward. on december 8, 2015, i took the jeep in for a recall, there was also a software update. after that date my vehicle was never the same. prior to december 8, 2015, i had no complaints about the transmission. we have taken the jeep back to the dealership december 29, 2015, february 12, 2016, may 23, 2016 with our concerns being completely ignored. in june of 2016 i contacted chrysler and was instructed to take my jeep back to the dealership. the dealership had my jeep for 2 days and i was told the problem was fixed. it was not! it continues to lunge forward. i no longer drive it on the highway because when i am merging into traffic, it hesitates and i have had to pull off to the shoulder. i would like to be able to enjoy the vehicle that i have invested so much into. after being told by the mechanics and the manager of the service department, that i just don't know how to drive....it is good to know, i am not the only one with this problem and hopefully it will soon be fixed

My vehicle jerks forward after stopping, increases speed while slowing down on a hill, feels like the transmission is going to shoot out from under the car. i feel very unsafe driving it.

While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. after car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.

2015 jeep cherokee transmission: warning light four wheel driving system unavailable service required! when driving the transmission would shift through 2nd gear and get stuck there with very high rpms, then slamming into third. (city street & highway) it accelerates when downshifting. normal driving, no power. while driving loud whining sound from under the suv. when stopped and in drive and turning on ac or heat, the rpms would drop below 1k and the suv would automatically increase the rpm causing it to lurch forward. transmission shifted randomly. the dealership we leased the jeep from replaced/reconfigured the drivetrain control module and flash programmed the ecu. they replaced a defective transfer control motor. they checked wiring harness and called a regional technician. all of these "fixes" failed after an extended test drive. rt 46 chrysler, jeep, dodge said they now need to replace the transmission control motor. the car has been at their shop for almost a week. chrysler corporate said they will not cover consequential damages due to defective parts under warranty. the sales manager at rt 46 chrysler jeep dodge would not take our 2015 cherokee as trade in for a new suv because he called it a lemon. this vehicle is unpredictable and unsafe while driving. the dealership we leased the cherokee from doesn't even want it back.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle used up a quart of oil every three thousand miles without warning. the dealer diagnosed and performed an oil change. the technician noted on the invoice that the oil filter was loose. the failure recurred. the manufacturer was not made aware of the failure. the failure was not remedied. the failure mileage was approximately 41,633.

While driving at full speed on i-10 west, my jeep cherokee came to a full stop forcing drivers to steer around me so as not to rear end me. it's done this 5 times since suaturday the 18th of february. it says the vehicle must be in park before releasing the brake.

My 2015 jeep cherokee burst into flames a week ago. i have no idea what the cause was as chrysler will not investigate it. the car was a total loss. as i was driving, the passenger in my car smelled smoke. we quickly got out of the car as we then saw smoke pouring out of the hood and within seconds it was it flames. ...updated 02/23/17 *bf.. updated 03/01/17 *bf *cn

Service light for transmission will illuminate when on the expressway. if you slow down car will jerk and make a loud clunk noise. when resuming acceleration this noise has to happen. the light goes off at times

Transmission bucks and lurches. slow to respond to gas when pulling out. looks for a gear while driving in traffic. dangerous to drive not knowing what the trans will do or not do. took it to 2 different dealers and they claim no problems. the updates do not correct the issues. it has been in the shop & times for this ongoing problem. i'm paying for a lease and rarely drive it after 2+ years of ownership 10970 miles on it. i don't trust it for a long trip any longer.

Transmission jerks slams in gear doesn't know what gear it should be in hesitates when stopped then goes into gear doesn't know what gear to be in on the highway takes to long to go into passing gears

My vehicle continuously "cluncks" when shifting between certain gears. happens daily now and is very unsettling because there is a loss of power/acceleration when it happens. started when shifting between 3rd and 4th but now does it from 1st to 2nd. dealership is well aware, say there are about 2-3000 jeeps out there doing the same thing but they won't fix it because the check engine light doesn't come on and they don't know which part is broken/failing.

While pulling out, into traffic, my tire caught some icy slush. it started to spin. as i was already on the road in traffic, i gave it more gas to go. the engine revved. i noticed the rpms had pegged around 6000+. i noticed no traction control, at least not how i have felt it in other vehicles. i finally got out in traffic. this is when my car went haywire. the dashed flashed a warning that my car was going into safe mode and would be shifting to neutral. then there was a loud clunk and it felt like i got hit from behind. i did not, although i'm sure the person i pulled in front of would've like to have hit me, as he was blowing his horn at me and flipping me off. my car was now in neutral and couldn't go anywhere. i pulled to the side of the road. as i came to a stop my car engaged the parking brake. i was panicked and scared. i turned off my car. i called my husband. i tried to restart my car. it restarted but i could not disengage the parking brake. the check engine light came on. the traction control light came on. the brake light came on. my husband showed up and through trial and error he found out that he could only disengage the parking brake if the car was in neutral. he drove it around some and it seemed fine. i drove it to work, with all those dash lights still on. i called the dealership and got my car in. within 2 days the dashlights had turned off and everything seemed to be normal. i took my car in and since there were no lights on at that time they couldn't diagnose anything. they told me it was a safety override and i just needed to learn to drive it. (i was livid, as i have had many problems with the transmission) a vehicle should not shut down in traffic. luckily i was on a rural road when this happened. i couldn't imagine what could of happened if i was pulling out across 5 lanes of traffic or merging on to a busy freeway. this is unacceptable.

I have a 2015 jeep cherokee sport 2.4l 4cyl. i bought it new in september of 2015. the original warranty is for 36,000 miles and at 41,000 miles, my check engine light came on. the jeep would not warm up and blew luke warm air on the hottest setting. there was also a dripping sound heard from behind the front dashboard. before i had the opportunity to take it in to the dealership for diagnosis, the electronic throttle control (etc) warning light came on. driving your jeep with the etc light on could lead to the complete engine failure. i took my jeep in on saturday to the dealership where i purchased it and they were unable to conduct a diagnosis because they only had limited staff there for the weekend. therefor i had to continue to drive my jeep for multiple days. i returned on monday and they charged me $80 to run a diagnosis. the result was a faulty thermostat. they informed me they could fix it for $550-$600 dollars. they also informed me that the part was on backorder of more than 50,000 parts across the nation and it would take a couple weeks to have the part delivered. i ordered the thermostat housing part at a cost of more than $60. the part is only $20 on-line from their part distributor, but they marked it up another $20 and charged another $20 for shipping. i was informed it would take 4 hours to replace due to its location at $118 an hour, plus the cost of coolant. since i have been waiting for my part, they would not provide me a vehicle and therefor my jeep has overheated multiple times. with over 50,000 parts on back order and this being a jeep manufacturer's defect, there should be a recall at no cost to the consumer.

The transmission does not automatically downshift out of 3rd gear when coming to a stop or at a brief stop resulting in loss of power at take off. trying to accelerate from a stop while in 3rd gear results in significant delay in power. this hesitation is similar to stalling which is very dangerous when pulling into traffic. jeep has stated that this is normal and that you must always come to a complete extended stop before the transmission will down shift. this is not feasible when a complete stop is not necessary or required like when a light changes to green when you are coming to a stop, or you are merging into traffic with a yield sign. this is an accident waiting to happen, or is already resulting in accidents that are classified as your vehicle didn't yield to right of way, even though this stall like scenario is the primary contributor.

While going up a steep hill,it makes a thump/bang when shifting between 4th and 5th gear automatically. it does not happen all the time. you can actually feel a vibration through the floor boards when it happens. it also hesitates slightly when it occurs. the noise it loud enough that even if the radio is on it can me heard. my wife in the passenger seat also made comment that she heard the noise and felt the vibration. auto transmissions are not supposed to shift like this. i was told recently that is characteristic of the vehicle to shift ruff between those gears but this is more then just ruff shifting. it also accelerates on it s own when you leave off the gas on it's own and not slow dpown lie it should

Vehicle is unsafe to drive. transmission doesn't not function properly. dealer is unwilling to help. i have taken it in multiple times for software updates and for check ups. there are harsh shifts, wobbles , delayed reaction when gas pedal applied. jeep has advised there is no fix. when making a turn , and gas is applied, nothing happens. causing to sit in the middle of on coming traffic. extremely jerky . unsafe

We purchased this vehicle as a “certified pre-owned” and felt confident that since it was “certified” it was in excellent condition. we have owned the vehicle since august 2016 and have had numerous issues with the transmission. we have taken it to our local jeep dealer/shop and they said they can’t find anything wrong with it. they have performed two system updates and thought that might be the issue. when taking off from a stopped position or slowed/almost stopped position the transmission has a pause. on numerous occasions we have almost gotten hit because the transmission paused. we have also had occasions when it will pause and then just kick in and take off like someone stepped all the way down on the gas pedal. even though i have been told by the jeep service department that this is “normal” i feel this is anything but “normal”. this vehicle is an accident waiting to happen and i do not feel safe driving it. *tr

Tl* the contact owns a 2015 jeep cherokee. while stationary, the vehicle would not downshift and remained in third gear instead of first or second gear. the contact stated that the vehicle seemed as if it wanted to stall. there was not enough power to the vehicle upon acceleration from third gear. the dealer replaced the pcm, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 46,677.

My 2015 jeep cherokee spontaneously caught fire with absolutely no warning. i was driving when i smelled smoke and within 10 seconds, the engine burst into flames. i have only had this vehicle serviced at the dealership and i have had all the recalls addressed. the car is a total loss and neither the dealer nor chrysler will anything but say they are sorry...updated 02/23/17 *bf updated 03/01/17 *bf *cn

I have a 2015 jeep cherokee latitude, 6 cyl. ever since i drove it off the lot, if at a complete stop and accelerate to enter traffic there is a noticeable long pause when i gun it. many times i have had to pull to the side to avoid getting hit. also when accelerating on the expressway when hitting the gas, the vehicle pauses before accelerating. this also has caused near collisions with other vehicles due to the long pause before finally accelerating. i have told the dealer about the problem everytime i go there for an oil change. they have updated the computer system many times with no results on fixing the problem, they tell me that i am not the only one with this issue. the 9-speed transmission has a lot of problems i am told, and they still have yet to find a real solution. someone is going to get killed thinking they can pull out in front of traffic only to find the vehicle has a long hesitation before accelerating. i was planning on giving this car to my son, but there is no way i would let him drive this vehicle with the above mentioned issue. the dealer has too long ignored, or are ignorant of this potential life threatening issue with acceleration problems. other than that issue the vehicle has been decent. *tr

On going document issues with the 9 speed automatic transmission. there is jerkiness, hesitation, stalling during acceleration from a stopped position. there is also hard shifts, lunging, and unexpected disengagement. transmission continues in low gears wanting to shift but does not causing increased rpm's and uncertainties.

Tl* the contact owns a 2015 jeep cherokee. while driving 45 mph, the transmission began to shift improperly and hard shifted intermittently. also, the steering wheel vibrated without warning. the vehicle was taken to the dealer where it was diagnosed that the transmission and the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 1,200.

Vehicle is hesitating to find appropriate gear at very low to low speeds (0-20 mph). the result is the absence of smooth transition to the next higher or lower gear and frequent abrupt lunging of the vehicle in a forward direction. this seems to pose a safety concern for vehicle occupants and pedestrians in situations which involve parking and/or pedestrian right of way. this happens repeatedly and not only on date indicated below as required by this form. *js

We had just parked the jeep about 15 minutes before we had to leave again. we unlocked the vehicle, put our child inside and closed the door. when we tried to open the driver and passenger doors, the jeep locked up and would not let us in to get our child. we were in august, and it was hot out. we finally pulled the battery and was able to get it open. the end result was the computer module needed replaces on a 6 month old vehicle. even though the module was replaced, the jeep has started to do the same things again. we can not have our children locked inside the vehicle for extended periods of time if the jeep decides to lock them in. the warranty is now up on the vehicle and we are not able to financially replace the computer module.

Transmission trouble with only 18000 miles. service transmission warning displayed. initially at dealer told the update would not fix problem but then they were able to magically fix it with an update. very concerned since multiple reports on nhtsa with similar fixes that did not work and car suddenly stopping. service departmnent did not feel that my family's safety or the multiple complaints stating this fix did not work.

Vehicle develops what is know as the death wobble when being tow 4 wheels down. this death wobble develops at 55 to 65 mph and shakes the motorhome and the car until you come to a complete stop. see youtube https://www.youtube.com/watch?v=fwguajaeeci&sns=em

Purchased brand new- at 20k miles had to have the gear shift motherboard replaced after the vehicle began to jolt when driving almost causing a wreck. it would jolt when coming to a stop or taking off. i was told it was the electrical component not relaying properly to tell the car to shift gears and what gear to shift to. i read several online forums where hundreds of people were having the same issue. that was in aug of 2016. now im having to take it in again because the check engine light is on. i do all maintenance service on time so not sure what the issue is this time but very upset that my 1st brand new car and i am experiencing issues so early on. once i take it in for the check engine light i will update this to reflect what i am told is the problem. *tr

I drove 365 highway miles, the last 20 of which were on winding uphill mountain roads, stopping at my mountain cabin, with no issues. parked, with engine off, to shovel snow allowing access to steep snow-covered driveway. upon completion and restarting my vehicle, i attempted to enter 4wd low to proceed down the driveway. would not enter low, displaying "4wd not available'. repeated attempts were unsuccessful, with additional errors displaying: "service engine', "service shifter', "service p brake". decided to attempt driving in 4wd (only); vehicle would not shift out of neutral. shifter was physically locked in position. kept fussing, while all error messages being displayed alternately. it eventually couple be shifted (with normal effort); unfortunately it was now reverse not drive (which i needed). upon attempting to shift to drive, it stuck in neutral on its way to drive. again locked in place. eventually unlocked and could be shifted; but was now wary of descending the driveway and decided to drive it a bit to test. it seemed as though it might be unlocking after a timeout period, so start a stopwatch on my phone. eventually determine that the transmission was timing out after 4:30, and could be shifted, with all shifts being very hard and loud. finally got it in drive and drove the ~3 mile loop of plowed, but still snowy and sloppy roadway; on this test drive, with all messages still on and alternating, it became clear i had only rear wheel drive and was in a single gear speed, allowing only slow starting and poor stopping, with speeds of 20 mph per 1,000 rpm. after a few wifi calls from my driveway to neighbors and my jeep dealer's service manager; decided to return to town for repairs. each passage thru neutral locking the transmission for 4:30, and all shift into either gear, extremely "hard"

On july 29,2020 (the day i bought it), my vehicle's transmission completely shutdown while i drove it on the interstate 8 highway, forcing me to veer onto the shoulder. my vehicle's transmission also completely shutdown countless times when slowing down to a complete stop, which hinders traffic by forcing me to put the car into park before it can be turned back on and put back into drive. most of those times it will not turn back on again on the first attempt either. on november 19, 2020, for example, my vehicle's transmission completely shutdown five times in bumper to bumper traffic while i drove it on the interstate 5 highway. since the middle of november 20, 2020, almost every time i go to start my car it won't start unless i first pop the hood and wiggle the negative battery terminal connection first. even after buying a new battery. around january 20, 2021, the parking brake would not fully disengage and my car proceeded to shut off one block away from my house on a city street. for five minutes i was unable to restart the car and couldn't put it back in park after driving home. the next day, after i turned on my car and put it into reverse, it lurched forward, made a banging sound, and shut off. i was unable to put the car in park or drive and left it in neutral. the parking brake would still not fully disengage and the message "service parking brake" appeared on the dashboard. i still could not move the car into park or drive so i turned the car off and left it in neutral. last week, i forced my car into drive and took it to the kearny mesa chrysler dodge jeep ram dealership, where it remains. the dealership insists technical service bulletin 21-025-19's extended warranty instruction doesn't apply to my car's transmission and i insist that it does. i also saw some of the car's real and very extensive repair history for the first time.

When driving then braking i/ we noticed that the jeep had vibration and chattering ,shaking feeling at 65 mph on the highway. then started to notice chatter and scrapping sound at lower speeds like 25-35 mph . so looking at the rotors i found the right rear to have (2) two grooves on it . so i took it to big o in sparks ,nv 89431 for a brake inspection and they showed me that the brake pads still had 65 to 70 percent left and that the rotors were crackedin several places. they had to replace both rotors and brake pads . i feel this is a defect in the product and should be investigated . if they came apart while driving someone could loose control and possiblly loose there life.

Water is leaking into the cabin of the vehicle from an unknown location without knowledge for a while causing the carpet to become molded, which is harmful to breath. notice a lot of other people are having same issues with not recall being done. this could also cause electrical problems which will lead to a fire

It jerks when i drive it in town normal driving

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the transmission remained in neutral and failed to shift into another gear. the contact was unable to remove the key from the ignition. the contact stated that the vehicle was taken to a certified mechanic who referred him to an authorized dealer for assistance. the contact contacted salsbury's chrysler dodge jeep ram (13939 airline hwy, baton rouge, la 70817, (225) 926-8800) who confirmed that the vin was not under recall. the manufacturer was not made aware of failure. the approximate failure mileage was unknown.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle jerked while driving. the contact mentioned that the failure occurred mostly while driving at low speeds or when coming to a stop. no warning light was illuminated. the vehicle was taken to russell westbrook chrysler dodge jeep ram (6110 van nuys blvd, van nuys, ca 91401) where a computer software upgrade was completed however, the upgrade failed to solve the failure. the contact mentioned that the engine was replaced several months ago. the vehicle was still experiencing the failure. the contact also mentioned that after the engine was replaced a grinding noise occurred while making a left turn. the contact mentioned that the technician replaced the transmission valve plug before the engine was replaced. the vehicle was later taken to rydell chrysler dodge jeep ram (700 san fernando rd, san fernando, ca 91340) and was diagnosed that the motor mount and transmission mount needed to be replaced. the vehicle was repaired. the contact stated that the repair did not correct the failure. the manufacturer was made aware of the failure and informed the contact to take the vehicle back to rydell chrysler dodge jeep ram for assistance. the vehicle was taken back to the dealer and was diagnosed that the suspension and transmission fluid needed to be replaced. the vehicle was not yet repaired. the failure mileage was approximately 62,000.

Tl* the contact owns a 2015 jeep cherokee. the vehicle failed to shift correctly between 1st and 2nd gears and between 2nd and 3rd gears. the contact had to release the accelerator pedal and the vehicle would hesitate before properly shifting. the failure occurred at the initial start-up of the vehicle. the contact stated the failure occurred more consistently over time. the contact stated that the failure was related to nhtsa campaign number: 20v343000 (power train). the contact had not taken the vehicle to the dealer. the manufacturer was made aware of the issue and informed the contact that the vehicle was not included in the recall campaign. the approximate failure mileage was 35,000.

Transmission engages violently when coasting, especially when coming out of a coast downhill. when attempting to accelerate after coasting the transmission engages violently. this generally occurs when the vehicle attempts to jump from 2nd to 3rd gear or 3rd for 4th. this is a very violent engagement, to the point where it can be felt through the driver's seat and steering wheel. it often time feels like the driver has impacted an object, which may cause the driver to overreact to conditions. this is a common occurrence. this issue has been reported to dealerships several times.

While in motion on city streets and highways, car has trouble shifting gears and when accelerating it does not respond normally.

Transmission failed, had to rebuild nov 2020 4x4 svc light came on intermittently, ptu failed as well jan 2021. vehicle kept engaging 4x4 and loosing power

While driving on a freeway in november 2020 i had engaged the cruise control and set it at the speed limit of 70 mph. a semi truck changed into my lane without blinker warning. i slammed on the brakes but the cruse control would not disengage. i then began pumping the brakes and still no disengagement. as i approached the back end of the semi prior to hitting it, i drove off the freeway down the descending embankment still pumping the brakes without disengaging the cruise control. as i began sliding down the embankment i brakes disengage the cruise control just before a collision with the divider.

Auto start/stop system engages while parking. dash board brightens or dims at random

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 20v343000 (power train). the contact notified the local dealer new carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) who inspected the vehicle and determined that the input spline had damaged teeth from shaft movement which created damage to the transmission. it was recommended that the entire transmission output shaft be replaced however, the remedy the local dealer provided from the manufacturer was for a software update that would maintain vehicle propulsion within the transmission. the contact was concerned that there was too much damage to the shaft and that the recall remedy was insufficient to prevent further damages or an eventual failure. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 125,000.

Oil leaks around the filter housing. could lead to a fire on the manifold or exhaust. they have been having a lot of problems with filter housing failures. engine could fail in cold weather.

Four times within the past two weeks the vehicle has shut off. twice while turning into a busy intersection and twice while driving down the road. the vehicle instantly stalls and entire dashboard warning lights come on. car takes 5-20 min to restart. there’s no burning smell or sputtering/stalling when car shuts off. it is dangerous and almost was involved in accidents when stalling turning into a busy intersection.

Service gear shifter appears. cannot see mph when this happens. mostly while on the freeway and vehicle has been on the road for more than a half hour.

My vehicle has been studdering while in drive at various speeds. it's heavily stalls before taking off after a stop. i want sure if i moved to manual transmission until it continued to do it for a 45 min drive from 0-65 in speed. it's had the hesitation since i got it and thought it was because of the smaller v6 when i was coming from an infiniti m37. i checked fluids and no alert or light on indicating.

Vehicle stalls in traffic.

Service 4wd light came on gas cap light came on and it throws my parking brake on automatically when i stop and put into park. even after transmission was replaced at 60,000 miles still have hard shifting problems as well. vehicle died when i was at a stop light this is when the lights appeared.

My jeep is having tranny issues and is making very loud engine sound due to the tranny lagging,which is making motor rev really high,and sometimes it is not predictable,which at that point causes the motor to be sometimes real jerky or jumpy randomly causing it not to run right!..or have a rough ride or it's shifting to shift right or even to go to the next gears..seams like sometimes,it wants the motor to blow up !!!

Had a burning smell coming from my vehicle and took it in to have it looked at. the mechanic said there is a leak in the oil filter adapter. when asked if this was a common problem he said yes and had contacted the main jeep dealer in our area and they said the same as well. it breaks causing a leak which then the oil pools by the engine causing the oil to get hot and burn. the burning started after driving long enough to heat the motor. the fix is a $600 to $700 fix. the mechanic and dealer also mentioned this problem has been popping up in newer and used jeeps and is a common problem no matter how new or old the jeep is.

Around may 2020 i was contacted by jeep for a recall i had no idea about; got her in quick for the ptu input spline. there were no issues before this. the update was atempted but not completed. from there, i expereinced several issues. problems started with alerts displaying for no reason while in motion and stationary. took her to another dealer where they updated the software/looked at the power train. when "finished" i pulled out to my jeep makng a popping noise and rough drive. when i parked, there was fluid spilling out of the differential and splattered over the rear of the jeep. the dealer stripped a plug; wasnt seated correctly and popped off from pressure. since then, i have had several other issues concerning the drivetrain to inclde hard jumping into gear (especially into 1st from a stop), rough down shift, and transfer case damage. most recent issue is hard shift into drive and radiator leak. i did take her in before my powertrain warrany ran out but there was apparently no issue - they only drove it a few miles. i attribute all issues to incomplete maintenece and unknowledgable staff. the main issue being computers; when not serviced properly, a chain reaction occurs througout components. an issue can arrise where you least expect it. i contacted national level jeep for help; no avail.

My "service shifter" lights came on. it seems to happen to jeep vehicles only especially cherokee jeeps. it started coming on while i was driving but it didn't come on after i turned off the ignition. from what i understood from the dealers, it seems to be a problem with the jeeps. i did my research, and some people had it replaced but continue to be an ongoing problem. the manufacturer should had a recall for it. i've had so many recalls in this vehicles since i got the car. seems like every year i get a recall.

If not to a complete stop, the transmission does not down shift properly, leaving me semi stalled in intersections, etc. it does this on a regular basis. other owners of same model tell me they are having the same issue.

Car engine light has been on for months now the car lags when turning on the car has been stopping starting the p shift warning message i would have to put my car in park turn the engine off and turn it back on for the car to start driving again i’ve been taking it to the dealership and all they were saying was i needed another oil change so when the car started shutting off again i took it to another jeep dealership where they told me the motor was consuming to much oil and my engine was going out stating that the engine that was built for this model car wasn’t built correctly mind you my car just made five years i shouldn’t be having to replace my engine at this time

Vehicle has a delay when going from stationary to accelerating. this is very dangerous when making left hand turns. there is a recall for 2015 jeeps for this same issue, but for whatever reason mine which is experiencing the issue first hand is not on of them.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that water was leaking into the vehicle near the accelerator and brake pedal. the contact took the vehicle to key chrysler jeep dodge ram - tobey auto group (2020 n detroit st, xenia, oh 45385; (937) 347-5155) who sealed the location where the leak was coming from. the contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. the contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. the vehicle was repaired by a certified mechanic, not the dealer. the contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. the instrument panel also displayed the message to service the transmission. the contact contacted the dealer and was informed that the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was made aware of the failure. the approximate failure mileage was 34,000.

I own a 2015 jeep cherokee sport with 104k miles. both rear knuckles need replaced and the bushings in the passenger side is severely worn more than the other. there are no local dealers who can get them as they are back ordered through chrysler. one dealer is showing 30+ ordered through their dealership alone. i have even contacted chrysler corporate directly with no luck or additional information. my local technician said this is a major issue especially with winter coming to my area and that is may cause the vehicle to not be able to control as intended. the part is unavailable even though it is a major safety issue! the part # provided from the dealers is 5090072ae. while researching various sites for another source, i am only able to find 5090072ad, which looks like the right part but does not match part numbers. how do i get a part that my vehicle requires to function safely and keep my family safe (new born child) when the manufacturer won't provide me the part or give me an update on when one would be available.

*lag response at complete stop when pressing acceleration pedal. not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

While braking the car abruptly downshifts and causes the vehicle to accelerate. i have noticed the longer i drive the vehicle, it will happen while i am slowing down at higher speeds at well. also, a slow response to acceleration at times. i have taken the jeep to the dealership and they have flashed and updated my transmission but they said it was fixed but it was not. it is incredibly dangerous to drive this car especially when trying to brake because it will speed up by itself and merging into hwy or fast moving traffic.

Car just randomly shut off in middle of a 50 mph highway, almost caused accident. it did it a couple more times before i got it looked at. dealer said it was so low on oil it shut off. but dealer also confirmed oil was not low enough to trigger the warning light and also explained it has been happening frequently with my model.

Transmission has been making a whining noise took it in they said they couldn't find anything . today 12/4/17 two weeks later it"s doing same thing whining in tranny /driveshaft area

Tl* the contact owned a 2015 jeep cherokee. while driving 45 mph, the contact felt a bump in the road and the vehicle flipped over several times. the entire front wheel assembly became detached from the suspension. the air bags deployed. a police report was filed. the contact sustained injuries to the spine, which required medical attention. the vehicle was destroyed and towed. the manufacturer was not notified. the failure mileage and vin were not available.

The vehicle shut off when driving. after calling a jeep dealer and asking if they where having any trouble like this. i also informed the dealer that the cherokee had 36500 miles 500 over covered warranty. i was informed the work would not be covered so i took it to a local garage. was told it needs a thermostat. had to call a dealer after several attempts to locate the part. all the dealer said the part is on national back order. if the part is that popular to replace that you cant keep it in stock than there most be an issue. this vehicle is not safe if this part is causing the motor to shut off when driving down the road at highway speed. their seems to be a lot of trouble with this vehicle. i hope chrysler will not just let the issue go hoping that people just deal with it there self. been to the garage 3 times and still have 5 years to pay for it. it is enough of a problem that i thought i would take this step.called chrysler customer service first time was disconnected before i could type my massage. second time was told they could put a rush on my part gee thanks.how about just make a vehicle that will not get someone killed by shutting of on the highway. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I received a recall notice for my jeep cherokee 2015. it has taken me a while to actually find some time to take my car in for the recall. i called prior to going to the dealer to make an appointment and the guy at service said i could just walk in. i went in today and the same gentleman said i needed an appointment and that they couldn't take it in today because they had a lot of work. that if i wanted, i could leave it there until friday. they don't lend you a car in the time being. i can't leave my car there and miss work. so i guess now i need to wait another week or so to get this fixed when the letter says it is a safety recall and it is important to fix it as soon as possible. it was a bad decision to have purchased this vehicle.

We bought our 2015 jeep cherokee new. after about 6 months we had our first experience with the vehicles failure to shift to the necessary gear to continue to move. we have taken it back to the dealership to be fixed multiple times. we are often given multiple stories of what the problem is from the ac being on to needing a software update and being low on fuel! the "sticking transmission" created a very scary situation when you are trying to get the car to go in the middle of the intersection and it won't go! the vehicle doesn't appear to downshift as i slow down and when you go to accelerate, it's almost as if the car gets stuck between gears and then jerks really hard when it unexpectedly goes into gear. i am very worried i am going to need to move quickly and the car isn't going to go, resulting in a bad accident.

Transmission shifts hard. vehicle will lurch forward when shifting gears. happens when stopped at a light and press the accelerator or when going slow (coming to speed bumps) and accelerating - vehicle will lurch. purchased the vehicle (brand new) in october of 2015 and 3 days after purchase, the vehicle shut down at a stop light and transmission light came on. i restarted vehicle and had to "limp" it to my office where it was towed (30 miles) to the dealership. the rpms will race when shifting to another gear. one year after purchase, the transmission light came on again, the transmission was shifting hard, was able to limp it to the dealership. dealer has completed flashes to the computer of the transmission. it's been 2 months since the last time i took it in for transmission and it's starting to shift hard and lurch again. this vehicle is unsafe and should be recalled by the manufacturer.

I have had the engine light come on several times and the dealer had my car for 8 hours and said it was repaired and i drove it 2 miles down the road from the shop and the engine light came back on so after 2 weeks wait it went back in and noe the dealer is saying i need a new transmission and chrysler is only willing to replace my transmission with 7500 mile on it with a remanifactured transmission which is bs.

Car had run fine then we had parked outside a store, when we got back into the car it started fine but would not engage into gear, display stated service transmission and parking brake. display then stated put car into drive when at 0 mph which we were. could not drive car and had to be towed to nearest dealership. day before whilst driving we had noticed a stumble in acceleration which felt like the vehicle was going to stall, that cleared up the next day until it broke down. dealership stated it was the valve body failure and had to be replaced. *tr

When attempting to pass another car the transmission suddenly went into neutral. vehicle lurches sometimes and transmission is not predictable. wife is scared to drive it after it went into neutral while trying to pass with it. dealer said they can find nothing wrong!

2015 jeep trail hawk approximately 1st 10,000 miles electronics multiple alarms no 4 wheel drive, parking brake error, check transmission light on while driving. loss of some steering, heavy... car is shifting chaotically. check engine no visible issues. took to dealer ship the next day they re-flashed software kept it for the night no other issues until 12/11/2016 when a duplicate of the first event occurred. took to dealership same thing as reported before, plus oil leak (no oil in my garage upper oil leak) and the dealership completed a transmission re-call repair to fix transmission errors on the 9 speed. all repairs under warranty to date only cost to me is rental cars and lost time at work. 12/19 duplicate again of two events only difference is the car was having a hard time starting on two occasions today but drove fine. on one occasion the motor starter would not stop engaging the engine and it would not start. my foot was not on the brake, and i was not pressing the start button, it was just stuck in start. i pumped the breaks and hit the engine button and it stopped maybe 20 seconds later. the car always returns to normal after it sits for a few hours all the alarms go away and the check engine light is on but it tests drives fine. last recall noted the same issue and my recall repair on 12/12 was to fix the issue, at this point feel i am pretty lucky to be on side street a few miles from home when errors occur not sure what would happen on the highway. just checked the engine and fluids all ok will take to dealership tomorrow. took pictures of the top of the engine and below the car no leaks no fluid issues seems to be a software or programming issue. the dealership has been great don't think they have much control over the problem. *tr

Even though chrysler recalled these vehicles to repair faulty nine speed automatic transmission systems (nhtsa campaign #16v529000), the problems are still recurring again and again following the repairs. the transmission wire harness is not being replaced, in my case the transmission was replaced but the problems continued. the auto is returned to the owner without proper road testing and with the same life/safety faulty conditions, that makes the moving auto to unexpectedly shift to neutral or engine turn-off. also, sometimes the problem occurs when turning while in motion, with a strong steering pulling that forces the auto to the side with stability control or power steering systems not in operation (control light comes on). in order to continue moving, the auto has to be stopped in the middle of the road, placed in park and re-started while other autos are on the road near me, obviously very dangerous! these autos should not be on the road, until the problem is proven to be finally resolved by chrysler. if the manufacturer is allowed to continue with the "trial & error" solutions, then all applicable warranties will eventually expire and the auto owners will end up with a defective auto, that is not operable, is unsafe and will ultimately has no value.

On june 10, 2016 at approx. 5:15pm, service shifter displayed on the driver information display (did) for approx. 5 seconds as i was driving on i-95 in west palm beach, fl. at approximately 8:00pm, service shifter displayed again and remained displayed on the did. after approximately 5 minutes, i pressed the controls for the electronic vehicle information center (evic) attempting to remove the service shifter display and display the speedometer. pressing the evic did not change the service shifter display. the did/evic crashed. i did not know my driving speed or could access any other vehicle information. i then noticed the center console and the p (park), r (reverse), n (neutral), and d (drive) indicator lights all illuminated simultaneously. i got off i-95 at the next exit, port st. lucie, fl and stopped at a shell gas station. i took pictures of the displays with my cell phone before turning off the engine, mileage 36,474. i turned the engine off and called chrysler roadside assistance. the agent said he could not tell me how long the wait would be for service or tow. i started the engine and waited to see the did, evic, and p r n d displays. the displays were the same as before i turned off the engine. i could see a hotel from the gas station. i googled the hotel address and the address of the nearest jeep dealership, arrigo dodge chrysler jeep, ft. pierce, fl. the distance was 8 miles. i drove to the hotel, 0.4 miles from gas station. the next morning, june 11th, i called arrigo and talked with a service advisor and asked if i could bring my jeep immediately. i drove to arrigo at 5851 s. us highway 1, ft. pierce, fl. attached is repair order 136810 - 6/11/16 flash software. same occurrence driving on i-95, service shifter and prnd 46,302 miles and 46, 623 miles in 09/16. replaced shifter 9/21/16 at my expense. 5 files attached. i have more. *tr

Left rear rim blew without hitting anything as chrysler has assumed we have done. the rim blew while driving on an off ramp to interstate. there is no tire damage and chrysler maintains that we hit something (pothole or something else). the rim has significant damage. we believe there is a defect in the rim and chrysler refuses to admit to this. after reviewing several online complaints, we can see other customers have encountered the same thing. this is unsafe and hazardous. *tr

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 30 mph, the horn failed to function. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 23,090.

Car engine died while stopping at stop sign. was hard to start, but eventully did start. happened two times in same day. took car to dealer to inspect. still there. when it happened we were in the right turn lane and i stopped. then went to go and there was no power at the engine. no warning signs no alerts, all power was on except the engine was dead. the parking lite was on and the message board said park. it said put on brake and put in drive, this didnt help. after trying to start it started and ran fine. this all happended at a busy area and i didnt realiy stop and think and see everything with the traffic blowing their horns. thanks for being there for the consumer

While driving my vehicle across an intersection on a city street my transmission went, in the middle of the intersection. my vehicle came to a crawl and i was unable to give it gas , all the while traffic was coming at me in both directions. my passenger had to get out of the car and push it back out of the intersection. then my car would not go into park, again almost rolling back into traffic. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

For a few months my vehicle has been changing gears abruptly while driving often jumping from stops and jumping during acceleration. now at 37000 miles owning it less than 2 years the engine light has come on and service transmission soon with no acceleration. i have taken my foot off the brake to start from a stop and during one of the jumps i almost rear-ended the car in front of me.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 45 mph, the vehicle stalled. the manufacturer referred the contact to a dealer where it was diagnosed that the oil needed to be changed and the throttle body replaced. the transmission was previously replaced at 26,000 miles. the dealer was informed by the manufacturer to complete the recall repair per nhtsa campaign number: 16v529000 (power train). the manufacturer was aware of the failures. the failure mileage was not available.

My malfunction indicator light came on and i noticed that the car was not shifting properly and that when it shifted it was doing so at about 4 to 5k rpms. i took the car to jeep to have it repaired. jeep stated that all has been fixed to date but the car is still not shifting properly. in addition my car gets every service at jeep and my car only has about 22k on it so to have issues already is very concerning.

After driving the car for almost a year kept noticing transmission would not shift smoothly. it would jerk and lurch making me think i was not applying the accelerator correctly. after several (3) complaints and taking it to the dealer to have it looked at i decided to look for another vehicle. it was then i found out from a honda dealer employee that there is a class action law suit against jeep. the jeep in question was released without all the problems with the nine speed transmission worked out. it is very frustrating to be driving a new vehicle that doesn't run like one. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

A wobble is felt when vehicle is accelerated from a dead stop or rolling start. it usually occurs between 10 and 20 mph.

2015 jeep cherokee trailhawk 18281 miles - v6. 1:45pm 12/13/16 i was stopped in an intersection making a left hand turn. came time to go, hit the gas and heard a loud "crack" from the front/passenger side of the jeep then a "rattle", then nothing. the engine revved up but no power to the wheels. rolled through the intersection, pulled over, put the car in park and turned off the motor. got out, looked around, nothing broken, no fluid on the ground. popped the hood, again, nothing noticeable. re-started the vehicle and the engine light was on. put the vehicle in drive, but would only go about 10 mph... the motor would rev up, but again no power to the wheels. limped along the highway with the flashers on and pulled onto a safe side street and called triple-a. as i was sitting, engine off, i began to roll... the vehicle was in park but was still rolling forward! cranked the wheels into the curb and set the e-parking brake. got a tow to the local dealership and explained the situation to the service tech. thought i'd post as well so others could see. so far, the dealership has been really helpful. i'll be following up and updating as we go.

On 9-14 my left headlamp burned out, and on 12-2 2016 my rt headlamp burned out. these were hid hd/lps. each cost me $215 to replace. i asked chrysler about this but got no response. i find it hard to believe two lamps would burn out with the car having approx. 30,000 miles on it. i believe this to be a defect in "philips" hid elements. *tr

Purchased vehicle used 9/17/2016. on monday 9/19/16 i pulled out of a parking spot at work, put the car into drive and found that it wouldn’t move. all of the shift panel lights went on, the dash flashed a series of errors, and the car was in what appeared to be neutral. this would happen 10 more times between 9/17 and 11/19 to both me and the service advisor at the dodge dealership. at one point it went into this immobile state as i backed out of my driveway at 6:30 a.m., leaving me in the street with a car coming from behind. this problem remains un-resolved as of 12/7/16. dealer can't find cause. problem occurs most when cold and shifting from reverse to drive. *tr

Headlights are dangerously inadequate. headlights are very dim the beam pattern is very narrow. while driving in the city pedestrians are barely visible in front and to the sides not lit up very dim. many accidents barely avoided. when driving road is barely visible not lit enough, very dark. almost drove off road due to poor visibility,very dark. people will lose their lives because of poor headlights. high beams are not any better. many complaints online. company jeep chrysler now offer optional hid lighting standard in new vehicles. but not in older version left unfixed and extremely dangerous. obviously they know it's a problem but won't admit. headlights must be replaced with upgrade or risk death or serious injury. headlights are way too dim , like they aren't even on when driving. must test drive to recognize the problem. all circumstances are dangerous, highway, city, turning, slow, fast. no nighttime visibility. *tr

I purchased the cherokee a few months ago and have been plagued with transmission problems. it jerks and will surge while in park. it won't change gears as it should. the check engine light came on and took it to the local dealer. they have to replace the thermostat housing. they did "flashes" and "relearns" for transmission problems. as soon as i drove off the lot, the transmission was performing exactly as before with no improvement.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The transmission slips, stalls, hesitates at acceleration at any speed. particularly worrisome when traveling on highways when it jeopardizes our safety! happens continually despite the jeep dealerships attempts to repair. still telling us it is a software issue and a day after service problem continues. no fix.

This problem has happened 5 times last time the car shut down was on the highway with my granson in car i was teriffied

The vehicle constantly shifts hard, or does not shift when supposed to. constant jerking of vehicle when speeding up. sometimes will not downshift when going down hill. this is a constant problem every time i drive the vehicle. i have had it back to the dealer several times, and they will do "computer updates", but it does not help.

Tl* takata recall. the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v041000 (air bags) and 15v676000 (engine and engine cooling). the dealer was contacted several times for months, but would not return the calls. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.

Takata recall the vehicle is experiencing issues while shifting in lower gears 1-3. the car will rev high and give a jerk before shifting. this happens when at a stop and you begin to accelerate. this also occurs in slow moving traffic. also, it experiences issues when merging into a highway or lane traveling at speeds of 35ish. when making a turn at a stop sign the car will also hesitate and give a little jerk. i have also noticed that when traveling at 30-35 the car is in 5th gear which in return when you need to accelerate it has to down shift to take off which there is a delay before acceleration occurs. this has been on going for about 2 months.

When accelerating from a stop, the transmission will slip for 2 seconds before it engages, causing the vehicle to jerk forward very sharply.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving approximately 55 mph, the vehicle suddenly experienced an unintended acceleration causing the speed to increase to approximately 70 mph before decreasing to 40 mph. the contact indicated the speed would not exceed over 40 mph and the engine warning light illuminated. the vehicle was taken to the dealer where a software update was performed to correct the failure. no further information was available. the manufacturer was notified of the failure. the failure mileage was 22,000. the vin was not available.

On two occasions the following sequence of events have happened. 1. "check engine" light appears. message reads "service transmission". 2. immediately transmission no longer responds. 3. turn off vehicle. upon restarting "check engine" light remains on but vehicle returns to functioning normally. 4. take vehicle in to check the trouble code. upon restarting vehicle the "check engine" light no longer appears. the issue first occurred at around 31,500 miles while traveling surface roads at about 40 mph. i took it in to the dealership for an unrelated recall notice and informed them of the other issue. they said they would inspect the transmission for any and all issues. the vehicle was returned to me and i was assured there was no issue. at around 34,000 miles the issue happened again; this time it happened driving on a busy highway at 70mph. upon taking it in to an autozone the trouble code read "p0887 tcm power relay control circuit high". the dealership told me they aren't aware of that code and it is currently in their possession to investigate. *tr

Just after i started jeep. i had a warning beep. dash has service shifter on it. all the lights along the shifter were lit up as if shifter was in all the positions. drove it a short distance. stopped turned off ignition. restarted vehicle and it was cleared up. have 59036 miles on jeep.

Under the chrysler warranty, multiple problems with the transmission resulted in complete replacement. right now, (out of warranty) the power transfer unit has failed. it appears to be related to the recent recall that required a flash of the computer system to prevent deterioration of "splines" within the unit. i had that done several months ago. now the entire transfer case is clattering and the dealer told me that it was not covered under any recall. i am being asked to pay over $3,200 including today's diagnosis and wait 3 or more weeks to backorder the part. i will proceed with the work, however, they have no clear timeline, so i parked the car as it is apparently dangerous to drive, even if i could stand the noise. i believe this is part of the prior recall and want help to try to determine this. i now understand that this report is really just a bookmark in case you all decide to investigate if there are multiple instances of the same thing. the transfer unit clatters when i press on the gas to make the wheels turn. i have had it assessed by an independent mechanic first, then the dealership and they are in agreement that the power transfer unit must be replaced.

Tl* the contact owns a 2015 jeep cherokee. the contact stated while driving approximately 40 mph, the service transmission message was displayed on the instrument panel. the vehicle was driven to her residence. the contact took the vehicle to lafontaine chrysler dodge jeep ram fiat of lansing (6131 s pennsylvania ave, lansing, mi 48911) where the vehicle was diagnosed with a software update issue. the vehicle was repaired. the manufacturer was notified of the failure however, no assistance was offered. the failure mileage was 28,284.

The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on , also the d was flashing and the light for ice control was flashing as well

Vehicle continously flashes error code 'service shifter' on dash screen. in addition all lights illuminate on shifter assembly. able to clear fault be restarting vehicle. does not seem to affect shifting of vehicle. been happening on and off past year.

On a sunday the 25th october my vehicle was parked at home getting ready to go to the shops didn't want to go forward but it was automatically reversing. it changed to low gear and didn't wanna increase speed above 40km/hr, it deactivated all sensors. it lost power and started jacking but was only reversing. i called jeep sa sandton on monday as it did the same thing they said it must be town must towed. on arrival i was told m vehicle has ptu problem, it is not transmitting power to the front wheels. and i need to pay for replacement of ptu. i asked what causes this ptu, the service girls said she doesn't know. i googled and discovered that my vehicle was recalled for this ptu software update because these cars experience this problem. but no one informed me despite that my car went for a service with jeep in may. the dealer and fca johannesburg is refusing to fix the damage and to update the software, the car has been with them for 2 weeks, and i am told i need to pay, while the information is clear that the recall was worldwide, and irrespective if your car is still under warrant or not the ptu needs to be updated and replaced by dealer free of charge.

While driving the service shifter message displayed on the dash and the shifter had red light light up for park reverse neutral drive and manual. upon more research many people have complained about this issue and having to have the entire shifter assembly and wiring harness replaced

When starting my car it did not want to start and then it did and all this happened,check engine light came on, service transmission light 4wd temporally unavailable, service park brake , and it would not go into gear. at auto zone the code stated watchdog performance

Headlights are too dim, even when using high beams. this was a terrible design flaw that has been changed in recent jeep models, but nothing has been offered to convert previous owner's cars. jeep needs to be held accountable for this as it's a definite safety hazard when driving at night.

Shifter warning light came on while driving on a two lane highway and then the steering locked up and lost control of vehicle and it rolled.

While driving down the road several times the past month my vehicle has shut down. all lights stay on in car and headlamps etc. but the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. had the starter, alternator and battery tested. replaced the battery and it still does it just not as often.

Jeep shifter not working right. when driving the jeep stops comes up on screen shifter not working then says to put in park and shift to desired gear.but i have to shut off car and restart before it will work.

About a week ago from today (10/25/2020) my car started having issues starting up. everything blinks on my dash and acts like it doesn’t want to start up. it says to service brakes and service transmission. i bought this car with almost 90k miles almost 2 years ago and it has 122k miles, first time i’ve ever had a problem. i saw that there is a recall for the transmission i am just unsure what to do about it.

2015 is known for rust in the axisle.i have my vehicle in shop mechanic said the differiancial has a leak and may be rusted .is this a recall problem that the manufacture has ?.

No acceleration, rpm stuck at 5000 for an extended time before dropping, clunk noise, hard shift especially into park. between 60,000 and 70,000 miles had 3 major repairs.

Service shifter light came on and gear shift lights are all red,p,r,n,d

Service shifter light comes on and it effects the shifting of the vehicle. if you turn off the vehicle the light resets. unable to diagnose at this time at the dealership. happens when the vehicle is in motion. the vehicle has a hesitation/delay in acceleration.

Driving down the road not even 2 miles from home the car just shuts off. only warning was a the auto start/stop warning light on the instrument panel. was able to coast to the a atop sign with no power steering or power brakes. before coming to a complete stop the car started up again once i sat for a min or two. i didn't get 1 mile from that stop sign when the car died again. same warning light. this is could have been deadly had i made it to the interstate and it stalled there. this has happened more times than i can count. it typically happens on the first start of the day. the car will run and then start running really rough for no reason and usually stalls out.

If i'm coming up on a red light and it turns green before i have to stop when i press the gas pedal it hesitates to go then it jumps forward very hard. also if i'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the transmission would erroneously shifted to neutral, causing the vehicle to lose motive power. the vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. the local dealer and manufacturer were not notified of the failure. the failure mileage was 95,000.

While the car was moving the service gear shift warming came on and all the gear lights where on.. transmission issue continue when putting the car in drive it jerks very hard or when you press the gas the car jerks violently

2015 jeep cherokee latitude. consumer writes in regards to ptu inline spline safety recall. *ld the consumer stated the vehicle would clunk upon acceleration. the dealer could duplicate the failure. the vehicle then experienced a loss of power. the vehicle was repaired, but the failure persisted. *js

While driving all lights on the shifter came on and a message on the dash said service shifter. this happened before and the shifter was replaced at 43472 miles december 23, 2019

Service shifter light came on when i tried to start jeep. light came on on the shifter. i turned off the car and the light turned off. this happened at 98000.00 miles. i tried looking it up online and i see that this is happening to a lot of jeeps so i wanted to report it.

1200 miles burning 1 quart of oil

The car has trouble going when it’s stopped and i press the gas. it is as if it’s thinking and then once it starts moving, it shifts really hard. it’s also shifts really hard when while just driving, feels like someone hit me from behind. also the service shifter light would go on so i replaced the shifter bezel with wires twice and now the service shift light is back on again.

Service shifter warning shows while driving, sometimes while starting vehicle will not allow to change gears without turning off and then back on multiple times.

The fuel saving system stopped working it does not shut down when i m at a stop

Service shifter light comes on i have seen this causes brakes to eventually lock up and cause accidents but have not see a recall

When road is wet, vehicle randomly fish tails on city streets and/or does complete 360 degree spin on the interstate. tires are good. rear differential was leaking. suspected differential failed. we got the leak fixed but noise persisted. jeep service department is now replacing entire differential. warranty expired at 100,000 miles. vehicle around 120,000 miles now. suspect a defect in differential, based on other internet searches. also had similar issue about a year ago, and thought that balding tires were to blame. other symptoms include rubbing sound when turning slowly and sharply, such as backing out of driveway or turning sharply into a parking spot.

The service transmission light came on. dealership says the ptu unit has to be changed. cost $2200, car is only 5 years old.

My transmission is not shifting right. kicking everytime shifting. the vehicle loss power.

I was driving came to a stop a stop sign, i started to go and my jeep just stopped in the middle of an intersection. it wouldnt move or roll. i gave it gas and it just rum the engine up. it wouldn't move and cars were coming at me. it scared me. i almost got hit by a cement truck. lights on all the shifting lit up. service 4 wheel drive light came on. mileage started flashing. some light with car and wavy roads light came on. it just stopped rolling while driving .2015 jeep cherokee latitude only 69,000 miles.

When starting in motion the car hesitated then jerks into motion. it will jerk between shifting gears in the automatic transmission. sometimes it jerks so hard like you were rear ended. we have reported several times to the jeep dealership and they keep telling us nothing is wrong with it. it will hesitate and jerk in reverse and forward. at times it feels unsafe to drive. this has been occurring ever since we purchased this vehicle.

Tl* the contact owns a 2015 jeep cherokee. the contact stated while driving approximately 15 mph, the transmission warning light and malfunction indicator lights were both illuminated. the contact pulled over and restarted the vehicle. the vehicle was taken to don k chrysler dodge jeep ram (6219 hwy 93 s, whitefish, mt 59937, (406) 862-2571) however, the mechanic was unable to identify the cause failure. the failure recurred and the vehicle was towed back to the dealer. the vehicle had not been diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 98,000.

Service shifter and service 4wd lights come up on dash and the shifter prnd lights come on at shifter on start up and while driving and have to cut switch on and off in order to drive it at times

When driving my vehicle jerks me extremely hard and engine makes loud thump noise. i’ve almost hit multiple vehicles in front of me from it julting me forward. i’m pregnant and it’s extremely concerning.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while operating the vehicle, the service shifter message was displayed on the instrument panel with several shift option warning lights illuminated. after restarting the vehicle, the failure was occasionally self corrected. the cause of the failure was not determined. the manufacturer and local dealer were notified however, no assistance was offered. the failure mileage was 28,000. invalid vin.

At around 40,000 miles, touch screen/radio would randomly shut off and on, and service shifter comes on intermittently. sometimes stays on constantly, sometimes comes on and off. very frustrating as numerous people have reported these issues all over the internet, but jeep has done absolutely nothing about it. some reports even mention injuries involved in the issue. no vehicle should have these issues this commonly at a very acceptable low mileage.

Car stalled out going 25 miles an hour while driving on a side street. temperature 102 at 3:02pm. vehicle had only been running less than 30 minutes. all dash lights came on, scrolled thru each service notice {check engine, turn signals, etc..} after 3rd attempt to restart vehicle, it started. took 27 minutes. once started, check engine light was on.

Transmission shifting is erratic. from a stop the vehicle may pause before the transmission engages. at highway speed shifting is also erratic. the transmission does not downshift properly, thus revving the engine and acceleration is difficult. manufacturer tries to solve the issue with software updates.

I am getting repetitive "service shifter" notices on my dash. this can be a safety issue in more ways than just the issue with the vehicle. #1 - i cannot see how fast i'm going when that is being displayed on my instrument panel. #2, when i comes on, i have to turn the car off to get it to go off, sometimes in 75 + mph traffic. this is a danger and safety hazard. #3 - i have spoken to and taken to dealerships, which tell me they cannot do anything unless it is on, which i find ludicrious and hard to believe. i have been looking online and this is a common problem with jeep vehicles. why hasn't there been a recall on this? clearly, something is very wrong for there to be this many complaints. the issue happens with the vehicle is in motion, or stationary. there is no rhyme or reason to when it happens. i have not been able to drive to the dealership when it comes on, because i am either on the road where there are no dealerships, or early in the morning going to work when the dealership is not open, or otherwise not availble. this needs a recall on it immediately! i have read it can be faulty wiring, which has the possibility of causing a fire. i paid for an extended warranty through mopar and i need to get this fixed. my 2015 jeep cherokee sport has approx. 59,000 miles on it, but this has been happening over a period of time. the last time was 9/6 (sunday) but it's been happening almost every week here recently. turning the car off clears it, but that doesn't mean it's not dangerous or it's not causing damage to my vehicle.

Indicator says to "service shifter" i want to know if my car has a recall notice.

Tl* the contact owns a 2015 jeep cherokee equipped with a set of sentury tires, tire line: lionheart n/a, tire size: 225/60/r17, n/a dot number: 1bfny12702. the contact stated that while driving 60 mph, the passenger’s side rear tire suffered a blow out. the contact pulled off the roadway safely and the vehicle was towed to an independent mechanic. the contact was informed that the tire needed to be replaced. the vehicle was not repaired. the contact requested that the tires be replaced with another brand. the manufacturer was not contacted. the contact stated that the tires were 18 years old. the tire failure mileage was 5,000. the vehicle failure mileage was approximately 86,500. *ln *js

I have a 2015 jeep cherokee. a few times when i was either starting to drive or back up my jeep would shift to a hault and display an error on the screen. it’s happened while i was reversing and driving.

On starting brake warning indicator came one dash. brake indication light came on. parking brake had not been applied. shifted to reverse. vehicle would not move. shifted to drive. vehicle moved forward. drove to get gas. parking brake again engaged by its self. shifting from drive to reverse to drive and pressing gas and brake released with a jump of the vehicle. vehicle parked until able to get to service center.

Service shifter comes on along with the lights all turing red next to the shifter

There has been multiple times where i have been driving my car and all of a sudden my car will ding and an alarm on my screen pops up that says “service shifter” and all of lights on my gear shifter turn on. i have been driving everytime it has happened. i can no longer see my screen where it shows speed, gas, tire pressure, oil, or anything. the only way to turn it off is to turn my car off and back on and sometimes i have been on an interstate where that wasn’t possible to do immediately. i have tried contacting dealerships but nobody knows what is happening.

My car stalls and shuts off while driving it also gives me a message to shift into park while in motion

I hereby inform you that my jeep cherokee has a care plus protection, this vehicle (given on trade-in by the original owner) was purchased from a lexus dealer in ponce, pr. they cannot give me the information from the original owner [xxx], for privacy reasons, it has been unsuccessful to locate the original owner to be able to make the transfer, i need it to be done, since the jeep still has its guarantee and therefore the owner original paid for this plan (info above), i have also been guided by lawyers regarding a "class settlement" based on the defective transmission of the manufacturer from the years 2014 to 2017, really this gonna be my last last option, finally i found the original owner and he sent me the transfer form already signed and i sent thru mail, if the care plus guarantee was paid, why they do not transfer it to me having the transfer form. my vehicle is currently at the dealer for transmission issues, and i have no car at this time. the transfer form was sent to troy michigan and was received on august 5-2020. i called today, and they said that this plan that cover until november 2021 was cancelled without any notice from the owner or me, they claim that i have to do the transfer 60 days after purchased from the dealer. i'm the purchaser, how can i know this vehicle has the protection plan already paid, even the dealer lexus didn't know that, because this was a trade-in. now this 2015 transmissions is going to cost me about $5,000 dollars, with only 37,000 miles odometers. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2015 jeep cherokee. the contact stated that water had come in contact with the electrical elements with the liftgate. the vehicle was at the dealer dayton andrews chrysler jeep dodge (2388 gulf to bay blvd, clearwater, fl 33765 727-799-4539) and as they were diagnosing the issue with the liftgate malfunction the vehicle caught on fire. the dealer put out the fire and there were no injuries. no police report was filed. the contact noted there was a recall for this issue back in 2015. the vehicle was not drivable and was currently at the dealer. the contact's insurance company was to inspect the vehicle at the dealer next week. the manufacturer had not been called by the contact yet. the failure mileage was 72,249.

Transmission does not downshift smoothly during moving turns at intersections. when approaching a turn and gas is off/brake is on, and still rolling at low speed (~5 mph) and then clear to proceed, brake is off/gas is back on, first shift is very violent, feels like i'm getting re-ended. also at high speeds when in hill climb and situation where gas off to coast for a bit is required, violent upshift occurs. feels like i'm being re-ended in both of these scenarios. i fear the transmission will fail on me during one of these slow speed situations in an intersection causing an accident or on the highway leaving me stranded. i have taken it too jeep dealer here in scottsdale and they say nothing is wrong and that this zf 9 speed transmission is acting normally. i don't agree with that compared to many other cars i have driven over my lifetime. this transmission is not normal. this happens everyday. the only way to make it not do this is to stop for 1 second to allow the transmission to settle and then proceed which is not normal driving. i've owned vehicle for 1 year and behavior happens daily.

The service shifter alert comes on every time i start the car almost. it started perhaps a month ago or so. it was intermittent at first and restarting the vehicle would clear it often but has gotten worse overtime. it now occurs every time i start the vehicle. i worry that it may go out and the polar is very generic. that's called a couple of mechanics including dealer and they're equally generic about what it may be, and just to get it looked at will cost me $120 an hour. the only thing that was there within my power to troubleshoot was to make sure firmware was up-to-date and i have done that but the alert is still there.

The service shifter lights comes on. i had the same problem last year in may and they stated they fixed the problem. now i am having the same service light to come on. the light comes on while i am driving. but not every time. i am not sure exactly what they fixed but obviously they either really didn't fix the problem or put on bad parts

Jeep dealers have been unresponsive in resolving/fixing recall w47 leading to the lack of functionality of my jeep cherokee 2015, requiring tow from chester, md to alexandria, va given the vehicle could no longer be driven. dealer now suddenly has "recall fix" (not available after 9 previous calls/messages between 7/21/2020 - 8/22/2020 when dealer reps never returned a message/call). they claim as of today (after jeep was dropped at dealer by tow truck), the recall fix has been done - but say the transmission light is still on and needs to be repaired/paid for by the customer. i believe this could be further result of not fixing a dangerous recall situation which could have damaged the car beyond the recall related to front wheels, transmission, loss of power, loss of park function. my vehicle stopped running, all transmission service/abs and parking brake service lights went on simultaneously and the jeep rolled backward until i turned it off. thankfully i had gotten off of busy highway and experienced this at an exit and then parking lot where i waived other drivers around me, parked the vehicle and then it was placed on a flat bed tow truck. dealers are not taking this recall seriously. more details attached. the issue has not yet been resolved by ourisman alexandria where my vehicle was towed and is still located.

My 2015 jeep cherokee will go into neutral whilst driving and then traction control light comes on, check engine light, service shifter, then will not drive says to shift to park then put into gear. i do the following and still won’t try. have tried shutting it off turning it back on and nothing works.

Approx. 4:45pm when the temperature was 117, i was parked, with the engine off, waiting to pick up my dog at the vet. i had just driven 15 miles to this location = 25 minutes. waited over 20 minutes for dog to be brought to car. when ready to leave, car would not start, all service/dash lights come on. (had air, radio, lights} waited over 40 minutes and finally car started. drove directly home, again the 15 miles in about 20 minutes, backed into driveway, put car in park (did not turn engine off), took dog inside. when putting car in reverse to put car in garage, car stalled out. this was twice in one day!! this has been happening for the last 2 years on very hot days. why no research/recall on this stalling out issue??

Continually receiving a “service shifter” error message and all gear lights on the shifter light up (park reverse neutral drive). happens while driving and requires that you stop and restart the car in order for it to go away. jeep dealership has been unable to fix this after three attempts. at first we were told it was a software issue. then they replaced the entire shifter. today they replaced the throttle body. continues to be an issue. have read about many other cases online from other jeep owners.

Upon slowing down around 20 mph the vehicle starts to accelerate requiring a harder press on the brake. if i let off the gas around 40 mph the vehicle maintains speed before it starts to accelerate. eventually the vehicle will jolt and the service transmission light comes on putting it in a limp mode with little forward momentum when pressing the gas. the dealer said its the abs control module but the factory wouldn't replace it because the dealer couldn't prove it was bad. at that point the 2015 kl trailhawk had around 33000 34000 miles on it and still under warranty.

There was a recall on brake boosters for the years before my jeep. my brake booster failed in vehicle while driving almost causing a accident.

Vehicle dies at speed on the interstate. no warning only one error when it happens pertaining to the start/stop system needing service. has also happened sitting in a parking lot at idle. oil level is good. battery is new. dealer replaced the pcu but problem happened again the same day we left the dealer. so far they have had it another week and cannot duplicate the problem. no obdii error codes.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving approximately 35 mph, the vehicle drove over a bump in the roadway and experienced the death wobble. the contact and an independent mechanic performed a test drive however, the mechanic was unable to determine the cause of the failure. the contact stated that two days later while driving 55 mph, the vehicle drove over a bump and experienced the death wobble again. the contact took the vehicle to v&h automotive (2414 n central ave, marshfield, wi 54449, (715) 387-2545) and the mechanic replaced the steering damper control. the contact stated that while driving approximately 55 mph and going around a curb of, the vehicle drove over a bump in the roadway and the failure recurred causing the toolbar to fracture and the cable bars and toolbar to detach. the contact contacted the manufacturer and the dealer. the approximate failure mileage was 200.*dt consumer stated dealer fixed the steering damper control and the manufacturer reimbursed the consumer but incident happened again. the latest incident that occurred was jeep broke the tow bar and safety cables and ended rear ending a motor home twice.*jb

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the power transfer unit warning light illuminated. the contact also stated that the failure occurred when the vehicle was shifted into drive. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power transfer needed to be replaced. no dealer was contacted. the vehicle was not repaired. the contact referenced nhtsa campaign number: 20v343000 (power train) as a possible solution however, the vin was not included. the manufacturer was made aware of the failure. the failure mileage was approximately 46,700. *ln*jb

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the power transfer unit (ptu) service light was illuminated. the contact took the vehicle to oxendale chrysler dodge jeep ram (920 az-89a, cottonwood, az 86326, (928) 634-3656) and the contact was informed that the vehicle was included in nhtsa campaign number: 20v343000 (power train) which was a software update. the contact stated the service light remained illuminated and was taken back to the same dealer to be diagnosed. the contact was informed that the ptu needed to be replaced. the contact was informed that the replacement of the ptu was not included in the recall repair. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the vin was not included in the recall. the manufacturer opened cases on the failures. the failure mileage was 95,442. *ln the consumer stated that the claims were declined by jeep. *as

Transmission jerky

Auto shut down while in left turn lane, waiting for light to turn green. auto seems to stall out after idling (ie: after leaving drive thru, traffic light). will not restart, all dash indicators come on. air, radio, windows still functioning. had help pushing car out of traffic. 55 minutes later in 117 degrees auto started. next morning auto would not start, all dash indicators come on again. had use the key fob trick to start. this has happened in 2019 as well first time, may 1, 2019, towed to dealership, left there for 2 days, nothing found.

Service transmission warning flashes and the car fails to accelerate for a bit. once i stop, i’m able to accelerate again.

Service shifter continues to come on

While driving 30-55mph on multiple occasions the car lost all powersteering and the engine shut off for no apparent reason! terrifying experience , wouldn't restart for about 15 minutes on the side of the highway with no check engine light set before or after no other driveability problems present during this time

Car shifts itself into neutral intermittently while driving in traffic on multiple occasions driving at various speeds, unable to drive over 20mph after finally getting it in gear

Stereo system: system remain on and can not turn it off, whether vehicle is running or stopped. i have removed keys from ignition, gotten out of car, shut doors and system remains on and it has stayed on anywhere from 5 to 10 minutes. i have had this problem since purchase of vehicle.

I was at a red light trying to make a right turn. suddenly, the car stalled. my steering wheel was also frozen that could not be turned anymore. the dashboard displayed "shift the gear to p". my steering wheel was also frozen that could not be turned anymore. after i did that, i was able to restart the car. this happened on a city street but still very scary due to stalling. i checked online and it seems there was a recall about stalling before, but i was not contacted by jeep; and i did not send my car anywhere for this matter.

Vehicle was in motion when it left the road. i swerved to miss a dog. i had my seatbelt on during this accident however my head (top, right front of my head) hit the windshield glass and the glass broke/shattered. my hair was caught in the broken cracks of the glass on the windshield and my hair was pulled out of my head, i guess when the seatbelt pulled me back into position it managed to keep my hair lodged. i got small pieces of glass out of my scalp for a week. i had other injuries as well. every single airbag of this car was deployed and my vehicle a total loss. i was only going around 45 mph. i am thankful to be here sharing this passage. i just have tried to figure out how i managed to hit the windshield while my seatbelt was on my body and the airbags deployed.*dt*jb

“service shifter” notification is displayed. came on a few times while driving. turned car off and it goes away.

While driving vehicle on highway at 55 mph dash lights start blinking on then off several times. as i lifted my foot off the accelerator the vehicle completely shut off right in the middle of the highway! i shifted into neutral and restarted engine. then as i stopped at a red light the engine shut off again while auto start /stop was disengaged as i restarted the auto start stop light came on and vehicle started. i continued to drive the vehicle. as i drove the dash lights continued to flash on and off, now the engine light came on and will not go out? the vehicle is a safety hazard to both my family and other motorists, as to the fact that the engine shuts down at will with out notice or warning of any type. thank you please help me i do not want to die from a crash because of this problem!

When driving, the service shifter light will come on and then all of the lights on the gear shifter (p,r,n,d,1,2) come on. you have to put the car in park and shut it off to clear the issue. you also have to deal with the concern that the shifter won't work when you try to switch modes. *tr

An error that continues to come and go is to “service shifter.” it is apparent there are moments that the shifter sputters, the car will not shift gears (automatic) and refuse to accelerate. the check engine light also comes on for this. deal ships do not seem to act aware of this issue, but it seems extremely prevalent online. it appears to be based on a faulty shift in the vehicle or bad wiring. however, the deal ships act like nothing is wrong but will change it for you for around $7,000. the car sputtering and refusing to shift while trying to accelerate is extremely dangerous from faulty components and needs to be investigated. it’s clear a recall is needed for this.

I received the recall on the 2015 jeep trailhawk. this is regarding the ptu and roll away problem. chrysler admits that it has no remedy for this problem. a computer patch is it. that is not acceptable when you don't know that it will work. this manufacturer should be made to buy back these vehicles. first it was the defective transmission that is now replaced in my car. the same defective transmission that was in there before. doesn't your organization have any power to force these manufacturers to buy back these cars as these vehicles are defective and unsafe to drive. the other day i started the car in park and it said that i was in 4 wheel drive.consumers pay a lot of money for a car and the manufacturers put out junk. someone needs to stand up for the consumer. *tr

This zf9 transmission is a huge piece of junk and doesn't just impact the jeep cherokee kl. i've owned my 2015 cherokee since new and it has never shifted properly. dealership replaced at less than 1,000 miles and won't do anything else except a "quick learn" procedure which is bogus and wastes my time. it clunks/slams gears between dog clutches, i have to floor it to get it to downshift (and it'll go from say, 5th gear to 2nd gear, causing peel outs), the shift quality is awful especially in lower gears; it hesitates between r and d (sometimes 2-3 seconds), and doesn't get any better after several dealership visits. sometimes it's as if the car is confused and lets me rev close to 4k rpm before it figures itself out. i missed out on the class action lawsuit - please nhtsa do something. these cherokees continue to have faulty transmissions and i'm tired of fca blaming zf and zf blaming drivers and manufacturers. this has been an absolute unmitigated disaster and i'll never own another vehicle with a zf transmission. jeep dealerships have no idea what they're doing. how has zf remained unscathed? this is a huge safety liability - if my vehicle can't utilize the transmission it was given correctly then it's an unsafe vehicle. the biggest safety issues: 1. i cannot merge normally onto the highway - i have to floor it to downshift and in many times it's too much power and causes torque steer. 2. it does not downshift correctly when slowing down, which causes the car to almost stall mid-turn until again, i floor it, and it peels out around the corner. absurd.

Oil filter adapter housing is leaking. it was found by technicians during an oil change. *tr

I have warning lights keep flashing out of control 3 lights keep staying on that is tire pressure system and check engine and start stop system , put a code reader on vehicle and it says transmission module my car will rev up while i n gear hesitate and then jerk real fast and start going super fast without my foot on gas. when i shift the gears into reverse from park or put in park it makes a loud clunk noise and shifts hard. also the tailgate when opening will open up and immediately shut on me and has hit my head a few times and tried shutting with me in the way. i've reported problems to the dealership several times they send me to a dealership for jeep and they tell me battery needs reset and sent me on my way and i asked to have transmission looked at and they have no transmission tech. while in motion ill take my foot off gas to slow down when coming to a corner or stop and it will speed up on its own causing me to slam breaks quickly. i feel unsafe in this vehicle. im not the first owner i was financed through bud clary and they can never help me always send me to ncchords dodge chrysler jeep dealership if there is any availability appointments. the issues i have with vehicle are continuous . really stared bad with lights a few weeks ago. had car serviced for reg service date on 11th and they couldn't help with my issues recommends me make appointment with other dealership. ill put the issues with car when its been a everyday occurrence to thus last may on 1st. i bought car almost 1 yr ago and have had problems since day 1 june 27th 2019. *tr

Twice in 2 years my lug nuts have come loose. today 4 out of 5 were missing. this could kill people. i’m looking for a recall notice for this problem. *tr

Transmission shifts erratically at times, and does not shift at times when it should. transmission creates a jerking sensation in car.

My car has cut off twice. took car to firestone they couldn't figure out what was wrong. had an oil change since i was there. called a chrysler dealer while waiting just to find out other people with my car have had the same issue with an oil consumption issue. car cutting off. then able to restart. alert ding going off but nothing would light up. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while attempting to accelerate from a stop, the vehicle hesitated with the service transmission message displayed on the instrument panel. the failure recurred while driving up an incline. the cause of the failure was not determined. gulfgate chrysler located at 7250 gulf fwy, houston, tx (281) 477-6767, was contacted and notified of the failure. the contact referenced nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 79,000.

My child purchased vehicle (used) from dealer (mi.- approx.43,820).discovered powertrain issues w/ vehicle that i believe are related to previous recall (re:chrysler recall # s55). while driving vehicle it will go into neutral and engine revs up, resulting in loss of forward motion. this happens intermittently.the check engine light and service trans. may come on, but will go out. vehicle was taken back to dealer regarding the problem. serviceman reccomended replacing transmission at a cost of over $5000.00. prior recall service on vehicle (11/2016) shows the problem as the transaxle range sensor wire harness, but the pcm and the tcm was re-programmed. this was done twice according to the vehicle records. we spoke with the dealer and mfg.about replacing the wiring harness, since the recall indicated that could possibly be the problem due to bad crimping. took the vehicle back to the dealer to diagnose the problem. they indicated that they checked the wiring harness and found no problem. it appears the dealer and mfg.not willing to take ownership of problem, leaving the consumer (my daughter) with a continuing intermittent issue and the cost of resolving it...(very disappointed!) also, the vehicle still has the trouble code that they can't clear (code= p1db7) note that the vehicle had less than 100,000 mi when this issue was bought to their attention, but mfg. won't honor powertrain warranty because she is not the original owner. dealer willing to replace trans. at cost of over $5000.00...

I purchased may jeep cherokee in december 2017. on the first hot day of may 2020, i went into my car, and noticed the dashboard area along with the vents, had began to melt! it was hot outside, but this is not the first time that my car has been sitting in the sun. when i touched the vent, my fingers were covered in this black, gooey substance. not only is the interior of my car destroyed, but my concern is whether this substance is hazardous. are there chemicals in the paint or any toxic elements? i have showed the photos of the problem to many people. and everyone has the same answer, which is, "i have never seen anything like this before." i contacted the dealership, where i purchased my jeep. my agent is currently looking into this. the second problem involves the shifter. all of the lights are lit up. i have already had an incident where i thought i was in "park" but it turned out i was in reverse. i found multiple complaints and concerns about this problem in my research.*dt*jb*dt*jb*dt*jb*dt*jb

Vehicle was stopped with engine running and motor died would not restart. motor would crank but would not restart. since vehicle was in a high traffic area, put in neutral and folks helped push it to a safe area. called tow truck. tow truck driver said it acted like a fuel pump problem, so he checked the fuse for fuel pump,it was blown, so he replaced. vehicle started and ran for a minute or so then motor died. he checked fuse and it had blown again, said fuel pump was bad. towed to local shop. after inspection by shop, was told that they "found fuel pump shorting out internally causing fuse to blow, necessary to replace fuel pump and fuse." fixed and test drove corrected problem. per service invoice a module kit, fuel pump/level unit part number 68231311ab was replaced. since vehicle only has 45990 miles on it, service manager said to file with nhtsa since the jeep corp. has had many fuel pump problems in the past. he has been seeing a rash of this same issue lately. said could be a recall for a safety problem when a vehicle just dies with no warning. *tr

Service shifter shows on display, all the lights on shifter light up. i looked on internet and many reporting the same issue on many years. once vehicle is turned off and turned back on the warning goes out, but comes back on in a week or a month. i have made an appointment with dealership to get it serviced. appears this is a common problem with the make and model. *tr

Our 9 speed transmission causes the car to jolt and jerk every time we drive it when switching gears or when at a stop and then driving. also, does the same with the star/stop feature. this can cause a major accident if not fixed! jeep dealership says they get multiple complaints about this issue weekly since the 9 speed transmission has many issues with it and was used on 2014-2016 jeep cherokees. we have taken the car to the dealership over 10 times throughout the past couple years to get the transmission fixed but the only way to solve this issue is to replace it with an 8 speed transmission. *tr

Transmission has issues. hard shifts, slow shifts, jerks, and hesitates. feels like it is low on fluid, also feels like someone rear ended us at times. have actually slammed on the brakes thinking we were in a wreck. has happened many many times. vehicle has been in shop numerous times with no fix. *tr

At startup of vehicle in park and keying on, powertrain problems with transmission. vehicle has check engine light, 4wd temporarily unavailable, service park brake, service transmission, flashing traction control all happening at the same time. while in motion, transmission will shift but is very rough and starts in 4th gear. also the 'd' is flashing and odometer flashes while in motion. *tr

Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. the problem is the stop start feature no longer functions as designed. this feature has failed in the past and repaired march 2018. functioned normally until october 2019 and remains in a not working condition as of may 2020. *tr

The vehicle sometimes hesitates to accelerate when stepping on the gas after coming to a rolling stop or a complete stop. this happens with the auto start/stop off. i just purchased the vehicle and this happens almost every other time i drive. *tr

The service shifter light comes on more and more frequently. it only comes on while i am driving. if i shut the jeep off and turn it back on it temporarily disappears. it doesn't matter if i'm going 10 miles or 70 miles, it randomly comes on. i have taken it to a jeep dealership and they can not do anything for me unless i drive it there with the light still on. i know numerous people have reported this problem. why is there not a recall? does it have something to do with the cruise control recall or the wiring harness that wears out for the gear shifter????

Vehicle jumps back when exiting off interstate at high speed to lower speed. once yielded or stopped and hit gas pedal to move, vehicle jumps, pops, doesn't engage to move forward on acceleration. when stopping at a sign, have to be completely stopped so vehicle kicks back then when accelerating, there is a hesitation. vehicle kinda leaps forward at faster speed then what pressure is on the gas pedal. this has happened numerous times.

The "service shifter" notification on the dash first came on in december 2018 - i took it to larry miller dodge, they supposedly fixed it. now, i'm getting that same message again. i took it back to larry miller dodge, and was told for them to be able to properly diagnose and fix, it has to be on before they can do anything. i don't recall them telling me that the last time i had it in for this same problem. in reading online, there are many people that have had this same issue. there are literally thousands of complaints on cargurus website about this very issue. the "service shifter" comes on the dash, and all the red lights light up by the shifter. so far, i have not had any issues occur with not being able to drive or start the car. but it's starting to appear more frequently. i would say it's come on approx. 6-7 times in the last 2 months. it has come on both in motion and just getting in the vehicle to leave in the morning. it had happened both in the city, and on the highway. *tr

The vehicle was stationary, the battery died we changed it to a new one and it gave an error. the gearbox gets stuck once in n, when its in n it wont change to d or r.

Shift gear problem while driving

Reference the complaint listed below ( nhtsa id 11270672 ) on october 24, 2019. i have had the exact same issue/problem concerning the gas/fuel cap sensor since november 2016. made multiple attempts of having it fixed at local chrysler jeep dealership with zero success. the only difference from the referenced complaint below is that i have not had a vapor test nor have i replaced my gas cap because i was told by the service department; verbatim : “this is a known issue that can not be fixed.” in addition; the fuel/gas cap issue is only one of several issues that i’ve encountered all with the same response from the dealership … “it’s a known problem but we can’t fix it”. i will never purchase a chrysler branded vehicle again. lesson learned as this cherokee is “an even swap“ for my original cherokee that was both newly purchased & dead (transmission failure) all within the month of december 2014. so for the owner in cary, nc who posted (see below) … you are not alone! ——-original complaint—- october 24, 2019 nhtsa id number: 11270672 components: engine, unknown or other nhtsa id number: 11270672 incident date july 17, 2017 consumer location cary, nc vehicle identification number [xxx] summary of complaint crashno fireno injuries0 deaths0 my gas cap light has been on for 2 years. i apparently am the only one with this issue and have been told there is nothing that can be done as they need a flash to reset the motherboard. in the meantime to rule things out i had to have the vapor test done and replace the gas cap which of course solvee nothing. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Had brakes and rotors replaced less than 6 months ago and now i'm being told that i need new front brakes and rotors again. there is chugging with my transmission, and a lot of vibration. i am unable to upload anything without having a mechanic take everything apart to expose it, and i can't afford that at this time.

Has check engine light on and says service park brake. the traction and parking brake light is on. it will not shift into gear. jerks really bad and makes a loud noise when you can get it to shift. my jeep was parked out front of my house.

I have had to replace my driver side light bulb 3 times in the past 6 months . i keep spending 60-80$ for these replacements just for it to go out in less than 3 months. my passages side has never gone out , only the driver side . the bulb isn’t burnt out , yet it won’t turn on . it did this while i was driving in the city at a stop sign waiting to turn out of my neighborhood. luckily my fog lights, which have never went out on me, help me see the roads at night . i just can’t risk driving and getting a ticket for the headlight out but i also can’t afford to keep replacing the one bulb that constantly goes out . there isn’t any condensation in there either so i’m not sure why it keeps going out .

Passenger side front wheel locked up and had to have a new wheel bearing was not traveling at the same speed as the other wheels was stranded and had to have car towed from st. louis into springfield illinois did they make you pay for the tow jeep did not refund

Car loses power in the first 3-7 minutes of driving. i am starting my car, pulling off, and the car loses power, says something putting the car in parking gear. it has stopped in the middle of the street. this is dangerous. it has happened multiple times. it only happens when i first start the car in the morning. it does not happen teh rest of the day.

Service shifter light comes on almost constantly and will not go off. you cannot clear it unless you park the car turn it off and back on and hope for the best.

Driving on hwy. and it says "put in park" and stops running. after i put it in park then tried to crank, would not crank.

There was a recall a few years back for electrical issues, i took it in to get fixed and it worked for a few months then after that it works on and off. i noticed when it gets hotter than 80 degrees the a/c will not always turn on. i am not sure if my car was fixed correctly the first time.

With the vehicle in motion and at all rates of speed, while braking, with the vehicle in drive, the engine and all electronics have shut off. difficult to safely exit the road to put the vehicle in park and restart it. has happened on multiple occasions now.

Zf 9 speed transmission, it is not safe to operate in a low speed city driving condition, at a low speed when i press gas car wont move and then suddenly car jumps . just like when you release clatch in a manual car at a high rpm ,

My 2015 jeep only has just over 45k miles on it and exhaust manifold cracked. it caused a burning smell to enter my car when i had the air on

This has happed to over 20 times. when putting my automatic transmission in reverse, the screen displays “ service shifter” i have taken to two dealers and was told they could not duplicate because code resets itself. i am worried as i am a senior citizen and need a reliable vehicle. it seems the dealer can’t be bothered to find the problem

Oil cooling housing cracked it cost me $624 to replace. the housing is made of plastic, there’s no way that’s going last with the heat of the engine

Immediately after starting vehicle, all lights on shifter (p r n d) turn red. service shifter appears in display and remains until vehicle is turned off. will not display odometer or any other info while service shifter is displayed.

Shifter--the vehicle is rendered inoperable when shifting from park to reverse or to drive. while we've tried to find a pattern, the issue's recurrence is unpredictable and has yet to be diagnosed despite countless trips to and conversations with our dealer and with chrysler. this is the second report we’ve filed about this vehicle with the nhtsa (6/19/18). summary: the dash displays/flashes "service shifter"/all other component lights, warning bells ring and every gear light on the shifter lever illuminates. some incidents prevent the vehicle from shutting off/restarting or for the brake pedal to depress. we've learned we must shut the car off and restart, sometimes 2-3 times, in order for it to become operable. the check engine light stays on for varying amounts of time. the issue has occurred while driving and for our safety we must stop, shut down and restart; it also has occurred while attempting to pull out at an intersection or out of our driveway, both of which are frightening since we find ourselves stuck in the path of oncoming traffic. acceleration issues--in addition, abrupt lurching forward, hesitations after stopping and lack of acceleration power (gas pedal is to the floor but car won’t pick up speed) have occurred. we have had it to two dealers only to be told that the check engine light must be on to diagnose; the one time it was tested, the event wasn’t active and the codes were stored (over 40 were displayed) and of no help. they only will say that the car is losing communications and despite all that’s been done to this point, can’t guarantee they’ll ever be able to determine a fix for it. the pcm has been reprogrammed four times; tcm has been replaced/updated four times; shift lever assembly replaced; shift lever greased; trans axle wiring harness replaced two times; shift lever bezel/wiring replaced.

Tl* the contact owns a 2015 jeep cherokee. while driving at 60 mph, vehicle started to shudder with an unknown warning light illuminated. the was unsure if the warning light illuminated was the eps warning light. the ignition was cycled off and back on but failed to fix the failure. the vehicle was taken to route 46 chrysler jeep dodge located at 1655 us-46, little falls, nj 07424 (973) 339-7752, to be diagnosed. the contact was informed of a misfire on cylinder number 3. the vehicle was not repaired. the failure recurred. the contact referenced nhtsa campaign number: 15v676000 (engine and engine cooling) as a possible solution for the failure. the manufacturer was informed of the failure. the failure mileage was 112,262.

Beginning in 2018 until present, the 2015 jeep cherokee delays shifting between 2nd and 3rd gear. this typically occurs while at a stop light, stop sign, or yield sign. the result is a hesitation of the vehicle to move forward followed by a sudden lurch forward. this dangerous maneuver has caused many near miss accidents and is incredibly unsafe.

On at least 10 occasions from aug 2017 - feb 2020, while driving the 2015 jeep cherokee, the gear shift would light up and the display would indicate "service shifter." the warning light would disappear once the vehicle was turned off and could not be replicated on command for a mechanic to evaluate.

Service shifter lights keep coming on

The brakes light will randomly come on and the brakes lock and nothing can be done. you’re stuck. it came on while driving yesterday and i was unable to press the brake pedal. it started initially april 2018 and the dealership kept it for weeks- but was evasive on what the actual problem was. whatever was done -did not resolve the issue. ive found multiple online forums with people discussing the same issues. example: https://www.jeepcherokeeclub.com/threads/2015-cherokee-brake-system-lock-up.105530 they have advised that there is an electrical short causing sensor issues with the brakes on this year and model we continue to have the same issue and it does not appear to be a coincidence

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at approximately 55 mph, the gear shiftier failed to shift while the service shiftier and transmission warning lights illuminated. the vehicle was taken multiple times to performance chrysler jeep dodge ram georgesville, 1130 auto mall dr, columbus, oh 43228, and the failure was undetermined. previously, the vehicle was taken to performance chrysler jeep dodge ram georgesville, 1130 auto mall dr, columbus, oh 43228, where the vehicle was diagnosed that the brdm basil in harness and the shiftier harness needed to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 41,000.

Service shifter keeps coming on. i’ve tried taking it to see what the problem was but it’s always off when i take it and they tell me that they can’t fix the problem if it’s not communicated that it has one!

Not switching gears properly. there’s a hard jerk/thrust while trying to automatically switch gears. thought i got rear ended how hard it jerked! while turning on a very busy highway car has went from drive to neutral several times while driving. which can cause a major accident. almost did! this has happened on several occasions can’t recall specific dates and times but just recently on 02/09/2020

Transmission lurches when shifting going down the road. hesitant to start moving from a complete stop. when coasting down hill feels as if transmission shifts in to neutral and vehicle begins to accelerate. all instances were on city streets.

I was driving on the freeway going 60 miles per hour when l heard a loud bang. my car shook violently causing me to swerve. i then heard the wind coming in from my moonroof . i immediately pulled off the freeway to assess what had happened. there was a huge hole in my moonroof with the rest of the glass protruding upward. nothing hit my moonroof it had exploded.

Vehicle hesitates from stop and then after a couple of seconds lurches forward. very concerning when pulling out into traffic as you are never sure how quickly it will accelerate. has been occurring since we bought the vehicle.

The service shifter notification has come in multiple times. it has been in the shop to be fixed twice. it has since come on again. it sometimes comes on when the car is started, other times it comes on while driving.

Went to start vehicle and all shifter lights came on as well as a message which read "service shifter". was unable to drive vehicle. later restarted vehicle and message was gone. this is the first time this has happened but it appears that hundreds of others have reported the same issue on this site.

Since 2015 when the jeep was purchased i have had several times when the rpms would go up to 3 or 4 and i was not accelerating the gas when it happened. it acted like transmission problems . the jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. on saturday february 8th 2020 i parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. i got a hotshot to try to start the car. it did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. the code stated service transmission restart in park with vehicle at zero speed. and would change to service park brake. when i turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. i will know more at that time.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while his wife was driving approximately 65 mph, the service transmission warning indicator illuminated. the rpm revved up while stopped at a traffic light, the check engine warning light illuminated and a chime was heard. the contact pulled the vehicle off of the roadway and shifted into park. the contact stated that with the brake pedal depressed the vehicle still lunged forward. the vehicle was turned off and back on and the contact drove the vehicle to the residence. (jeep chrysler dodge ram of vacaville located at 681 orange dr, vacaville, ca 95687) was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,000.

While my pregnant wife was driving to a doctors appointment, the 2015 jeep cherokee suddenly lost the ability to accelerate. the vehicle was traveling at 45mph when this event occurred. the jeep finally slowed to a stop in the middle of the road. the engine continued to run, but the vehicle would not move. the vehicle was turned off and then turned on again. when placed in 'drive' the vehicle made a loud thud. when the vehicle was placed in 'park' it made a grinding noise. the vehicle's parking brake suddenly engaged and could not be turned off; this made it impossible to move the vehicle to the side of the road. we waited 30min for a tow truck to move the vehicle from the middle of the road to a firestone for evaluation. firestone indicated that it was a problem with the transmission. we then had to tow the vehicle to whitten brothers jeep dealership for evaluation. we were informed that the vehicle will likely not be covered by the powertrain warranty due to the time requirement. the 2015 jeep cherokee only has 83,000 miles. i bought this vehicle new in jan 2016 and expected the vehicle to last 15-20 years. if my wife had been driving to work instead of a doctors appointment, she could have been stranded on the interstate with vehicles driving 65+ mph; this would have resulted in a serious accident with injuries to my wife and unborn child. this is a huge safety concern that jeep is obviously not taking seriously.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving approximately 35 mph, and merging onto the highway the check engine warning indicator illuminated and the vehicle lost motive power. the contact stated that the check engine warning light remained illuminated. the contact stated that after several seconds the vehicle started to operate as intended. the contact stated that the service transmission warning message was then displayed on the instrument panel. the vehicle was taken to an independent mechanic who determined that the transmission and transmission control module needed to be replaced. the vehicle was not repaired. the dealer was not contacted or informed of the failure. the manufacturer was contacted and informed of the failure and a case was filed. the approximate failure mileage was 67,000.

Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start i will be going anywhere from 30-60 mph and it does it i take it to dealer can't find the problem due to it not happening in there possession

Service shifter light came on at 86,000 miles, went off after turning my vehicle off. took to the dealership and they see nothing wrong, no codes, nothing. it jerks a lot when at slow speeds pulling out somewhere and going down a hill.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that when the vehicle was taken to an independent mechanic for tire rotation, the technician was unable to remove the lug nuts, the vehicle was taken to the ramey chevrolet chrysler dealer, located at 27992 governor g c peery hwy, tazewell, va 24651, where it was diagnosed that the lug nuts expanded. the technician applied ample force to remove the log nuts. the technician stated that it was unusual for all the lug nuts to fail at the same time. the manufacturer was made aware of the failure and referred the contact to the nhtsa. the failure mileage was approximately 111,000. *tr

Service shifter notification keeps coming on.

While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time i was driving 65mph on the freeway and it shut off. luckily there was no one on the road, i was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast i was driving.

Service shifter message keeps pop up randomly. it started at around 70,000 miles. once the car is turned off and back on the message goes away. there seem to be a lot of complaints about this issue with jeep cherokee. is there going to be a recall?

I have a "service shifter" error illuminating on my screen and all the lights illuminate on the shift itself. i turn the car back off and the lights go away, but they always come back on. there are multiple people online reporting the same issue. there are forums everywhere about this. many people take it to the dealer and get it fixed and it doesn't fit the problem, just creates new ones so they are wasting their money. my issue happens when my car is in park. not while moving.

After 10 days vehicle staying in my house not using i tried to start engine and my battery was down. buy new battery and instal and when i start the engine i get on my dash bunch of warning lights on and message. service parking brake my transmission not working properly and when you try to switch from parking to drive or reverse getting clunk noise and driving only in one speed maybe 4 or 5th speed on dash blinking d or r and odometer

Car has 77000 miles and often has jerky acceleration. yesterday, transmission service light illuminated while and car would. it accelerate bymeyone 40mph

Check engine light on, warnings auto/start/stop system failure. 4wd temporarily unavailable. car stalls while in motion. loses acceleration city and rural driving conditions. engine knock from premature cam shaft wear.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that at start up and while driving, there was an abnormal rattling sound coming from the engine. the contact stated that the vehicle failed to respond and hesitated while driving. the vehicle also experienced independent acceleration and deceleration without warning. the vehicle was taken to hemet chrysler dodge jeep ram dealer, 425 motor way, hemet, ca 92545, (951) 225-4217, to be diagnosed. the contact was informed of cylinder misfire, low oil level, low engine compression on cylinder #2, oil leak in crankcase, and scoring on two cylinders. the engine was removed and replaced with a new engine, the intake manifold was swapped and the engine compartment wires reinstalled. the repairs were performed under warranty. the contact stated that failure recurred and the vehicle was taken back to the same dealer. the contact was informed that the cylinder head needed to be torqued to specs and that some noise from the engine was normal operation sounds. the contact was informed by the mechanic that the issue would resolve itself the more the vehicle was driven. the manufacturer was made aware of the failure, case number: 71717548. the approximate failure mileage was 70,000.

While driving, the jeep will turn off automatically due to the engine buring too much oil. it causes a safety concern when the car automatically stops and causes other cars to swirve or to hit the car. i have almost been hit multiple times because of this. there is no warning to it and no oil light to tell me the engine is low of oil. it also has several other warnings that come on for no reason. the service shifter light will come on and stop the car from going into park, again causing the car and passengers to be in danger. this has happened several times while the car was in motion, either going fast or slow. it comes without warning and when i call about it, they say nothing is wrong. this is a safety hazard to all who drive this car and cars like it

When driving on the highway the the warning chime go off and the dash reads "service shifter"

I was approaching a 4 way stop with my children in the vehicle, going approx. 10mph. i pressed on the brakes but was unable to stop, making me go through the intersection with vehicles turning into my lane. the brake pedal was rock solid and locked up, and was unable to be pressed. during that time the service elctronic braking light populated on my dashboard.

The shifter lights up red in all drive numbers and letters, when driving and sitting still, have to turn off engine then it stops. i dont want problems with this other people have had to change shifters, i should not have to do this, it was an expensive vehicle!!

When i am driving my car, it will automatically go into neutral. normally, i am driving 15-25 mps, the radio and heat/ac is off. i am scared to drive my car. when it goes into neutral i press the brake (which is hard) and i put the car on park and after the third or fourth try, it finally turns on. the problem will not occur again during the day. it only happens in the mornings.

I’ve had to replace my low beams 10+ times this year. they keep shorting our. also have to have my engine thermostat replaced even though it’s working fine. it’s electrical keeps causing my check engine light to come on. and the fix is replacing something that is fully working. and because my check engine light is on i can’t makw it through deq to get tags for my car. this is the 3rd (separate) electrical problem i’ve had with this car and i’m done. keep should stand up for their product.

The vehicles service shifter comes on while parked and or driving (both highway and city) locking the dash as well as lighting up the gears. needs replaced, if it’s not it’ll lock up and prevent the car from being put into park or other gears.

Driving along, "service transmission" light came on. at the next red light, when i proceeded to go, engine revved up and the car moved extremely slow like it wasn't in gear. this happen every time i stopped and started on the return home and the light went out. i drove it again and the same thing happen. had it serviced at dealer and they said it was a short in wiring harness that goes to the transmission control module. see code s55 pertaining to transmission may shift unexpectedly to neutral. 2014 & 2015 jeep cherokee dated aug. 6, 2106.

I was stopped at a red light and my service transmission light came on, when the light turned green i step on the gas and there was a delay during acceleration, i was in the middle of the road in traffic and could not move more than a few miles per hour, so i pulled over to the side of the road to avoid being hit. i waited a while on the side of the road and then i tried driving home, it started very slow until i got going and then it jerked and shifted randomly. i took it to my mechanic and he told me to take it to the dealer to have it reset/ updated.

I purchased vehicle november 2018 and have recently noticed as of december 2019 my vehicle would stall, shift, and cut off in the middle of driving which very dangerous not only to myself, kids, and others around me in traffic.

The shifting is delayed. i will be stopped and when i go to start it delays and has almost caused many accidents when pulling into oncoming traffic because of the delay. it is very scary and dangerous.

I was leaving my neighborhood yesterday morning when my jeep shut off without any warning or check engine lights and would not start. thankfully i was still close to home and was able to go home in neutral! what if i were on the highway? or in the middle of an intersection! the screen said to put vehicle in park. the radio and lights still work but it does not start. i am financing this jeep and have had it for 8 months from a dealership. i dont have an extended waranty and i dont know how to handle this... i looked up on carcomplaints.com and found identical complaints to mine of theyre new jeeps just shutting off mid drive. this needs to ba addressed. im terrified of this car.

I was stopped at a red light and my service transmission light came on, when the light turned green i step on the gas and there was a delay during acceleration, i was in the middle of the road in traffic and could not move more than a few miles per hour, so i pulled over to the side of the road to avoid being hit. i waited a while on the side of the road and then i tried driving home, it started very slow until i got going and then it jerked and shifted randomly. i took it to my mechanic and he told me to take it to the dealer to have it reset/ updated. i still owe more than it's worth so i can't trade it in, i will be losing money. i feel very unsafe in my jeep now.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds and while the vehicle was stopped, it would suddenly turn off. the contact had to wait before the vehicle could be restarted. the contact called gator chrysler dodge jeep ram (located at 840 s harbor city blvd, melbourne, fl 32901, 321-724-6611) and was informed that the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. the failure mileage was approximately 57,000.

Since new, we have had problems with the transmission hesitating and lurching. from a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". it is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. at other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. we have had the software flashed by the dealership two or three times. usually this worked for a short period of time, but the problem always returns. the second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". when this happens you do not know what gear you are in. again, very dangerous. all of these problems occur when the vehicle is in motion.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the contact released the accelerator pedal and the vehicle began to shudder. also, the vehicle lost power and all the warning indicators illuminated on the instrument panel. the contact pulled over and, when the vehicle was turned off and restarted, it resumed normal operation. the vehicle was taken to armory chrysler dodge jeep ram fiat of albany (926 central ave, albany, ny 12205, (518) 641-7777) where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired and the failures recurred multiple times intermittently. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. the contact was informed to file a complaint with nhtsa. the failure mileage was 32,000.

I was leaving my condominium, soon after stepping the pedal, brake that message appeared on the on-board computer, then vehicle stopped walking. i was trying to call again, to park the same inside my parking space inside the condominium, started to make a very lucky noise and not calling, had to maneuver the vehicle without starting and still call a winch, to take to my reliable mechanic, that until today we can not find out what the problem is this vehicle, whenever we press the brake pedal, the message appears and does not start the vehicle.

2015 jeep cherokee trailhawk. was parked when service brake light came on and wouldn’t allow vehicle to drive. could not disengage the parking brake for almost 2 hours. did this several times within 2 days. set up service at dealership and they said water was getting into the parking brake modular and corroding it in the wiring harness the parking brake modular and corroding it and the wiring harness.

Faulty oil cooler. have replaced this part 4 times now and the oil and coolant still leaks everywhere. the part should never have been made out of plastic and plastic rubber gaskets that attaches to a metal frame. and of course it goes out right out of the warranty window.

"service shifter" light has come on multiple times while driving.. prnd all light up. goes away after car is restarted.

Vehicle has had hard shifting and lurching going downhill since it was new. transmission harness replaced under recall-no fix. transmission replaced under warranty and software updates installed-better. 1-2 years later transmission slams into next gear (4-5) upon acceleration so hard you nearly get whiplash. at dealership again as i write this. this is a safety concern that needs to be resolved.

Car will turn off. turn the key and pull it out, car stays running. when this happens, car is in a possessed state where brake lights stay on at all times, turn signals do not work, wipers do not work, horn does not work. took it to dealership and was told there are no codes, so nothing they can do. pull the battery cable off to shut the car down. this will happen mid drive so all of a sudden you'll lose your turn signals, wipers, horn, brake lights, door locks, and main light control. when you pull over, only way to turn the car off is to pull the battery cable.

I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. if i replace this blower motor it will be the 3rd in 2 years. the gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue i was told an entire gear shift replacement was necessary on my 2015 jeep cherokee. a supposed recall existed but per jeep customer service is was only for cars build in 2014 in the month of october. however in a follow up call today 12/13/2019 jeep was unable to find any recall related to the gear shift or any electrical components that would affect the gear shift or transmission. i would like to request a tracking of calls, emails, reporting of all related issues to jeeps built in 2014 labeled as 2015 that potentially have these issues and a response to how many vehicles need to be included to warrant a recall. the vehicle issues happen both in park, drive, neutral and in reverse.

Shuts off after starting, display screen blacks out and radio doesn’t work, engine light and brake lights come on and off. heat and air conditioning settings keep resetting to halfway between hot and cold. shuts off and slams into park or neutral. gears drop heavily when shifting from park to drive. computer keeps resetting. these things usually occur after starting and pulling away. you need to stop and restart the jeep. these things have also occurred at 65mph. this has steadily been getting worse over the last 4 months.

While driving service shifter light comes on screen & all lights on shifter are red. city streets & highway. this has happened several times shut off car & the service shifter light goes off.

While driving at 70 mph in fast lane of major high, slight uphill grade, engine rpm increased rapidly and loss of power transfer to wheels as if in neutral. coasted to side of road (fortunately light traffic) and at about 25 mph transmission engaged and i returned to highway. in about 5 more miles same loss of power to wheels occurred and then re-engaged as vehicle came to stop. following day, after about 10 miles while at 55 mph, jeep again lost connection to wheels and engine rpm increased. pulled over to side of roadway (local county route with moderate 2-way traffic), stopped engine. started engine several times but transmission would not engage in any gear (reverse, fwd etc.) in any selected gear location. this jeep has active drive ii. had jeep towed to authorized service. dealer response possible overheated ptu, will require further investigation. my research indicates may be part of recall s55/nhtsa 16v-529.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 65 mph, the service shifter warning indicator suddenly illuminated momentarily. the contact continued driving and the vehicle suddenly stalled. the steering wheel also seized when attempting to turn the vehicle. the failures lasted briefly and the contact continued driving. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not made aware of the failures. the approximate failure mileage was 65,000.

Electronic parking brake module connector water intrusion which causes the module to short out and the wiring harness corrosion. this causes the parking break to engage and disengage without warning. this also prompts an error that the 4wd is unavailable. confirmed with patriot jeep in oakland md that the 4wd will not work on 11/18/2019. i was able to get my car to move from my driveway by putting my seat belt on and holding the break, and then pressing the gas to release the parking break. mopar told me this was not covered under warranty, and i found numerous complaints on this issue. i was also able to find a bulletin published by mopar about this issue. it appears there is water getting into the vehicle causing corrosion which could lead to an accident if someones brake would engage, or 4wd would fail in inclement weather.

The transmission has been an issue since day 1. when you shift to drive and hit the gas it will move forward a few feet and then stop and stick there. after a few seconds it will kick really hard in to gear again. it’s gotten worse over time and now i don’t dare pull away from a stop sign unless i see no cars coming for fear of being stuck in the middle of an intersection. i’ve taken back to chrysler dealership many times to have it fixed but they’ve never corrected the problem. the mechanic told me they new it was an issue when it was manufactured.

I have a 2015 jeep cherokee, over the last few years i have had multiple incidents with it stopping while driving down the road. i’ve had it towed to the dealership and was told that it was a flashing update. another time i was told that it needed an oil change and will often turn the engine off because of this. yet i never go past my mileage for my services. i always have that taken care of when due. now my engine light came in while on the highway. no message of why it’s on, but i did notice it was having difficulty shifting. now some other light is flashing and the traction control is on.