2015 FORD Explorer

Date Description Mileage
04/11/2015 Purchased vehicle new for 43,150.68, Sales Tax 2862.23 376
03/09/2016 Repair Attempt w Dealer-Reported smells of burning rubber or exhaust in cabin of vehicle 11,999
10/14/2016 Repair Attempt w Dealer-Cabin overcome with exhaust persists 19,360
10/20/2016 Repair Attempt w Dealer-Cabin overcome with exhaust persists 19,797
04/10/2018 Repair Attempt w Dealer-Dealer performs service bulletin 17N03 (Carbon Monoxide Concerns) 37,455
07/16/2018 Cabin overcome with exhaust persists during family road trip 40,000

I have CO2 meter pictures if you are interested in having copies.

My husband and I bought our 2015 Ford Explorer over a year ago. In that time I have been sick, I have had severe head aches, nausea, dizziness to the point of almost passing out or being so exhausted feeling once I returned home from being in my explorer I would fall asleep. I have been to see a cardiologist after finding I had inverted p waves and what seemed to be cardiac issues. I was diagnosed by my primary care doctor three days ago with Bells palsy. Everything that I have been dealing with for a year could all be traced to exposure to carbon monoxide. I have severe head aches and dizziness still and I am due to see a neurologist on the 20th of February,2018. I called ford motor company just to ask about recalls on wiring because of the soy wiring they use and we had an issue it is then that the lady at ford let me know that I needed to get my explorer to a ford dealership to get the exhaust fixed because of carbon monoxide entering the cabin of our explorer. When I told my primary care doctor this it is his belief that the carbon monoxide could be the cause of my health issues. Please help there needs to be a recall.

Exhaust leak making me very sick

1. There was a water leak whole driver\'s side and passenger side floor. Water was coming from a push pin at fore wall that caused the water to come into vehicle. The vehicle has mold inside.

I have smelled exhaust in the cabin of the vehicle since I purchased it when accelerating over 3500rpms and going up any grade, but didn\'t realize it was my vehicle until I read about the issue with the police interceptors. I then put two and two together and called Ken Grody Ford and asked them to perform the Tsb to fix the problem. My car was there from September 26th-October7th and when I received it back I purchased a CO monitor for my car. The monitor is a Sensorcon Inspector. Under normal driving conditions the CO levels in the cabin of the car were at 4-6 ppm but as soon as I merged onto the freeway accelerating over 3500rpms the monitor shot up immediately to 23ppm from just that one acceleration. I live in the mountains and on my drive home up the grade the monitor continued to climb up to 26ppm under normal driving conditions with no aggresive accelerations. Later that afternoon I took the car out up a steep grade and opened it up full throttle and the detector went crazy – the levels got up to 53ppm. I called Ford corporate and told them the car unsafe and I could not drive it with my kids and they referred me to another dealer a few days later. This time they performed the same Tsb plus a new HVAC update which eliminated the CO in the cabin while the windows are closed, however – the levels still elevate anytime I drive with the windows open in the above circumstances. I live in San Diego and it is unacceptable to expect me to never open a window in my car for fear of having CO blown into the cabin. I have been told that the engineers at Ford are saying any elevated CO levels coming into my car with the windows down are caused by \"Environmental factors\" which is really interesting considering it only elevates right after I accelerate.

I purchased a new 2015 Ford Explorer and immediately noticed fumes coming in the cabin. I\'ve taken it into the dealership twice where they made the repairs based off the bulletins but the vehicle is still emitting carbon monoxide.

I HAVE EXHAUST BLOWING INTO MY VEHICLE WHEN I ACCELERATE ON THE HIGHWAY. I AM DIZZY AND OFTEN DON\'T FEEL WELL BY THE TIME I GET TO MY OFFICE, WHICH IS 64 MILES FROM MY HOME. THE DEALERSHIP SEALED WHAT THEY WERE TOLD TO SEAL FROM FORD BUT AS SOON AS I ACCELERATED ON THE HIGHWAY, THE SMELL WAS BACK. I NOW DRIVE WITH THE WINDOWS DOWN UNTIL THE SMELL PASSES. I AM TERRIFIED I WILL PASS OUT WHILE DRIVING AND HURT SOMEONE.

Vehicle fills with exhaust fumes on rapid acceleration.

Exhaust fumes/smell entered cabin of vehicle after hard acceleration.

I recently purchased a Ford Explorer, two weeks after taking possession I was in the hospital diagnosed with carbon monoxide poisioning

Ford would have you believe that this problem is limited to the Explorer version that is sold to police departments around the country. The government has not forced Ford to issue a recall. Ford has known about the problem since 2012. They have built 1.3 million Explorers in that time

Currently, Ford has possession of my vehicle and have given me a loaner

Two days ago I was contacted by the General Counsel\'s office at Ford to tell me that they are sending an engineer from Detroit to inspect my vehicle on August 23. At this point, I am uncomfortable with Ford being in possession of my vehicle and even more uncomfortable with their engineer performing an inspection.

Exhaust fumes in cabin of my 2015 Ford explorer, caused myself and my husband to become sick with headacks , dizzy almost passing out. This has been going on for a year!!! Had the car to dealer none wants to help. NO RECALL….This started a month after we purchased this explorer….then they fixed a few things after having it in the shop 3 times but the smell is still there. Now my Dr. said my labs were bad and my red blood cells all messed up, I\'m very tired and stay sick at my stomach ,hurt all over and I\'m having some trouble in my mind. She is asking for more test but I can\'t go …..I know all my problems is this Explorer!!!

Carbon Monoxide detector I put in my car has went off twice since I installed in June.

In June 2016 I took my Ford Explorer to Gurley Leep Ford in South Bend Indiana due to complaints of a rotten egg smell in the cabin area. It was determined I had an exhaust leak they replaced the entire exhaust system as well as sealed the rear of the car. At the end of July 2017 I spent an abnormal amount of time in my vehicle driving well over 4 1/2 hours. When I got home I was experiencing an excruciating headache, difficulty concentrating or reading as well as blurred vision I went to bed. I woke up the next morning with the same excruciating headache continued blurred vision, nausea and vomiting. I couldn\'t even look at my cell phone to text or try to call my husband for help. Thankfully my phone had talk to text and I was able to communicate how I was feeling. It was then when we put two into together as over the last 14 months I continue to have off and on rotten egg smell in my car particularly when the air is on and ive continued to have intermittent headaches as well as nausea. I am a college student as well as work full-time I spend a good deal of time in my car. For the next 48 hours I rested alternated naproxen and Tylenol and did not drive my vehicle. After three days of not driving my Ford explore my headache and symptoms subsided. We took my vehicle to our local mechanic who refused to work on it. Then on the fourth today drove my Ford Explorer to college by the time I got home I had the headache and nausea again. I have not drove my Ford explore cents and I am happy to say I have been well over one week with no symptoms. We took up my vehicle back to Gurley Leep Ford in South Bend Indiana, diagnostics were ran and it was confirmed that I again had exhaust leaking into the cabinet area leading to the suspicion of low level carbon monoxide poisoning. Per the dealership ford would not authorize paying to make the repairs again I have a route 66 extended warranty who also refused for the repairs due to a technical service bulletin that has been issued by Ford. At this point we are not able to pay the almost $3000 we were told it would cost to repair so we are forced to drive a vehicle that is literally trying to kill us. We were also informed during this visit that there is a known issue with the strut mounts on the front of the Ford Explorer both of mine are bad in ford will not cover the cost to replace or repair them .

Very strong Odor in cabin of vehicle upon picking up speed on highway.

Carbon Monoxide inside vehicle, causing sleeping while drive

The smell has been in the truck for some time they have tried to fix it once and it will be dropped off on July 31st for the second time.

Fume smelling cabin

Strange smell in cabin of Ford. Daughter says it smells like \"stinky feet\".

My vehicle has been at the dealer for sulfur smelling exhaust fumes in the cabin 4 times since January 2017, most recently june of 2017. I am now told there is \"no problem with my car, take it somewhere else for service\", yet I continue to smell these fumes in my car.

Air was no completely cool. Car was idled when the air is on. Could hear a noise and it would not be as cold. I was told that there was nothing wrong the first time. The second time they stated they serviced it. It still happens sometimes but not as often.
I get headaches while driving and sometimes I feel dizzy/light headed. Not sure it if it is associated with the carbon monoxide recall I just learned about. I messaged Ford for an appointment to have my truck checked.

Power Steering Assist failed. Lost ability to turn while driving. Diagnostics showed electronic EPS failure. Replacement of entire steering rack required. This is a public safety issue.

The exhaust of the fumes coming into the cabin occurs during full throttle applications, especially when merging onto highways or climbing steep inclines and since the start of the problem has been causing members of my family health problems such as asthma.

We have filed a complaint with Ford at least 3 times for which they held the vehicle 3-4 days for inspection, but found no discrepancy, We wonder why they can\'t smell it as it happens when it is being driven on the freeway and during instances mentioned above.

ROTTEN EGG SMELL FROM THE FIRST DAY WE BOUGHT IT. CARBON MONOXIDE ENTERING THE CABIN AND MAKING US VERY SICK FOR 2 YEARS. STERLING FORD TOLD US TO DRIVE THE VEHICLE THAT IS WAS NOTHING TO WORRY ABOUT. WE GOT A CARD IN THE MAIL FROM THE CLASS ACTION SUIT IN FLORIDA AND REALIZED THAT ALL OF THE SICKNESSES FOR 2 YEARS THAT WE WERE EXPERIENCING REALLY WERE REAL AND NOT JUST OUR IMAGINATIONS. PLEASE GET THESE ROLLING GAS CHAMBERS OFF OF THE ROADS! WE NEED ALL OF THE ATTENTION THAT WE CAN GET TO RESOLVE THIS DANGEROUS ISSUE. THANK YOU

3.5l V6 ecoboost shuddering while trying to maintain highway speeds. engine hesitates or misfires when trying to quickly accelerate on a consistent basis.

total failure of power steering no warning just pulled off I-26 for gas and that was the last time the steering worked

Toxic fumes possible carbon monoxide entering into the passenger space causing burning eyes irritated throat and nose headaches and nausea. The Ford dealership in La Quinta California has had the car for a total of 7 days on 3 different service appointments to find and fix the problem. They now say nothing is wrong and have suggested that I go to another dealer for a second opinion, mean while I am still smelling bad fumes in the car as do all my passengers including my kids can you please help

Cracked back tailgate panel.

When stopped for the at least the duration of a stop light, while in drive with brake pedal compressed, car will sometimes drop in rpms and also attempt to accelerate forward.

When driving at low speeds, below 30 mph, steering becomes difficult and when turning the steering wheel and releasing it coming out of a turn, the steering wheel gets stuck before it returns to the straight position. when driving at highway speeds, the steering wheel is very difficult to turn, almost as if the power steering has stopped working. however, normally at highway speeds, no power steering is not an issue, but because this model has an electric power steering motor, it seems that the electric motor fights the operator at highway speeds. the resistance felt while trying to steer at highway speeds is very severe and almost caused an accident, and the resistance of the steering wheel to go back to straight at lower speeds is also severe.

I took my 2015 ford explorer xlt in to ford dealership to have recalls taken care of to see if the one recall would take care of the steering problem and it didn't. we have been driving the explorer since july of 2020 with no power steering because it's our only vehicle. dealer said it would cost me 140.00 for them to find out the problem. can't afford it. is it going to take someone to be killed for ford to take care of this problem??????? my wife drove to the store with no problem and she came out and got in and started it and had no power steering.

Tl* the contact owns a 2015 ford explorer. the contact stated while driving 45 mph, the check engine warning light illuminated. the contact took the vehicle to damerow ford (12325 sw canyon rd, beaverton, or 97005, (800) 732-8633) to be diagnosed. the contact was informed that the timing chain needed to be replaced. the vehicle was not yet repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 96,000.

~tl- the contact owns a 2015 ford explorer. the contact stated while driving 45 mph, the contact noticed check engine light illuminated from the vehicle. the contact took the vehilce straight to their local dealer damerow ford (12325 sw canyon rd, beaverton, or 97005phone: (800) 732-8633) who inspected the vehicle and diagnosed the failure as the timing chain is off and need to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 96,000. vw

I noticed that i started to feel light headed and went to my doctor. at first it was thought to be my allergies. the condition only worsened to the point where i could not stand without getting dizzy. i could not work and had ringing and loss of hearing in my one ear. it was around this time that i started to notice a sulfur smell coming from my vehicle. the more i drove the car, the worse the smell got to the point where you could not drive the car. i looked into the situation after speaking with my step father who is a mechanic and he reported an issue with explorers. i tool to the dealer and they said it was a different issue and that the warranty had just run out. i contacted ford who said they would follow up and did not. i called them back and they are stating that there is nothing they can do. no warning lights came on in the car and if i would not have had my sense of smell i could not have been able to figure out what was going on and could have injured or killed myself or others for their faulty vehicle. i understand that vehicles break down, but this is a known issue and they did not issue a recall. the safety concern is still there and i could have killed myself or others because of their negligence and lack of concern for the safety of their customers.

Ford explorer 2015 4wd (79,000 km), currently not covered by warranty or recall. on march 2020 while the vehicle was under warrantee with 70,000 km, i’ve explained to ford dealer that there is steering problem appeared suddenly when driving, they made computer and technical check but no code arise, therefore, they informed me that nothing found and it may not repeated again. on january 2021 (the vehicle became out of warranty) - 76,440 km, the same problem appeared with warning lights shown suddenly (terrain management system fault, sservice advance trac, power steering assist fault) –this happened apparently and suddenly while driving on highway as the steering suddenly stop working and moving and i couldn’t control the car and was about to have a horrible accident. i’ve hardly stopped the car aside switch-off and restart it the problem disappeared and send it to the dealer who in turn checked again and informed that no fault is detected despite showing the recorded video to them of the said problem. the same problem happens suddenly many times while driving, it has appeared recently at 79,000 km (kindly see the attached snapshots). till now, i don't know how to act as i'm spending a lot money for car check to ford with no outcome whereas ford manufacturer is not able to detect this fatal dangerous defect, and also it’s not covered by recall despite being very dangerous on people’s lives.

Rack and pinion steering has gone bad. clicking sound when turning and steering unstable. feels very unsafe at any speed.

My 2015 explorer's power steering has went out. i also had a 2016 explorer that the same thing happened to. i had a warranty on the 2016 model so the dealership replaced the steering rack and pinion on it. but my 2015 model is my husband's only vehicle to drive to work and we do not have 2500$ to get it fixed. this is unacceptable! there have been so many people with the same issue i can't understand why there isn't a recall for such a dangerous expensive problem.

The highway while on the highway. i was driving. and the car suddenly had no was on everythi pull over but i had to pull over. because. the car didn't shut off, but i stepped on the pedal and there was no power. so i pul the road to the side of the road. and turned the car off. i started it back up and did fine and went home. but this was dangerous. it happened again. when i was at a red light, it turned green. i stepped on the pedal and the car did not move. i think it's something in electrical or throttlel not sure.

Passenger side a panel has been loose for many years, but flew off while driving. this happened while on the highway and smacked into my windshield. very dangerous for the driver and others on the road!!! i have seen numerous issues with this online and don't understand how this hasn't been recalled.

Our instrument panel airbag light turned on intermittently since 2026. ford was unable to diagnose an issue until march 27, 2021. the warning light has remained illuminated while in the repair shop. they found a fault code and it is attributed to tsb 16-0001. we are now responsible for an almost $1,000 repair bill ($150 diagnosis charge and $800+ repair). the repair is due to faulty wiring connections. our airbags are now supposedly inoperable.

On 03/31/2021 i took my 2015 explorer in for an alignment after i replaced the two front struts due to a loud intermittent popping noise when steering the vehicle left and right at low speed. the popping noise has existed since i purchased the car a month ago. the car was aligned at bill brown ford, and i had them inspect the vehicle to find the sound. the young technician was not able to identify the sound, and said to bring the vehicle back if it continues. well, i just got home and the steering still clunks. after doing extensive research and the dealership confirming that it isn't the front struts, i am concerned that the steering rack is going bad in my car. at 58k miles i should not have this problem and i am concerned for my safety. what happens if it goes out on the freeway??? i could get killed and cause an accident. wake up ford!!! this is your responsibility and you people are putting loyal customers in harm's way. unreal.

My family and i planned to go to town one day. the vehicle was parked in my driveway at the time and all seat belts were working the night before as my family and i had went to town the night before for dinner with out any problems with the seatbelts. when my daughter got in the back driver seat and attempted to put on her seat belt it was in a locked position. my wife and i attempted to get the seatbelt to unlock but it would not. i took it to the dealership bill talley ford in mechanicsville virginia. they looked it over and said that the mechanism had became locked up (something i was already aware of). and according to them it would need to be replaced because it is the only way to unlock it. i was not in any accidents and the rear seat belts that are installed on my ford explorer also have built-in airbags. my personal belief is it has to do with the airbag system built into the seatbelt why it has become locked. the dealership explain to me it would cost me $700 to have it repaired. which i responded i didn't believe i should have to pay anything considering that it is a safety device and the vehicle hadn't been any accidents. my personal opinion is a car manufacturer/dealership should replace any broken safety devices without question and without charging. especially when it wasn't the owner's fault. to this day the seat belt stays in a locked unusable position which luckily i have third row seating in my explorer so my children can sit in the third row rear seats where the seat belts work but it would be very unfortunate if my family of four or any family of four who didn't have the third row seating. if someone could please look into this and get back to me it would be greatly appreciated. thank you for your time and help. i also did some research on a few ford online forums and seen that there have been hundreds of people with the same complaint/problem.

No power steering and a loud popping sound when ever i turned the steering wheel to the right. just had the front suspension lower control arms replaced at mileage of 112477. the faulty steering warning light came on and it appears this is a problem ford has had since 2011 on the ford explorer. i have read on the internet this is not an unusual problem with the 2015 ford explorer, so why has this issue not been required to be included in recall order?? i almost hit another car on a wet rainy night and i was going straight. lack of steering control when driving 65 mph is a deadly event. will contact dealer that serviced the front suspension to hear their side of the story.

Power steering has gone out in my explorer with only 62k miles. have been told that it is the steering rack and pinion that needs to be replaced. my steering wheel locked up going 35 mph in normal traffic and i almost hit oncoming traffic. hundreds or even thousands of other people are having this problem! ford is lucky that my two small children were not in the car when this happened. there really needs to be review on these cars and a recall be made before someone dies!

7 months ago started hearing a grinding sound whenever i turn the car and reported it to the service department of the ford dealer when i had my oil change. they reported that they found nothing wrong. however the issue continues and is occurring more frequently. yesterday i brought to the dealer for an oil change and reported the the same problem. this time they said that my rack and pinion steering needs to be changed a the cost of $2500. this is unexpected as i've never owned a car that had a this problem. although i have 100k miles in it, all of it is from freeway driving. now when i researched this issue and it is a common problem with this vehicle. the dealer that i go to must know this iand reassured me that there was nothing wrong with my vehicle when i first let them know a few months ago, i thinks they were negligent in letting me know and at the very least warned me of what could happen. now i hesitate to drive this vehicle for safety reasons. good thing i have not had any steering issues while on the road. but for some unknowing driver, a frozen steering wheel could spell disaster.

Sudden failure of the power steering system requiring complete replacement of the power steering system. also disables the ford advance trac system. occurred while in motion at slow speed w/ max speed of 20 mph. the dealer indicated that the computer module failed and required the whole system to be replaced. occurred in the parking lot. not the first instance of sudden failure, but usually stopping and restarting the car cleared similar error, no obvious signs of war or leaks/other damage. previous correctable instances occurred in similar conditions.

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving at various speeds, the vehicle would made abnormal sounds whenever the steering wheel was turned. the vehicle was taken to bob tomes ford (950 s. central expy, mckinney, tx 75070) to be diagnosed. the contact was informed that the steering rack needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the contact was informed that there was no recall associated with the vin, and referred the contact to nhtsa. the failure mileage was 70,000.

Down the road from my house the power takeoff unit had a catastrophic failure while driving forward (on private drive) grinding sound could be heard coming from the unit in drive but not reverse or neutral. my complaint with this is that this is a known issue with ford and they have not issued a recall, the jerking that this failure caused had i been on a public road/highway going a higher speed could of caused a major accident therfore i believe this to be a major safety issue.

Our air bag deployment light stays on all the time. i took the vehicle to gordie boucher ford in janesville wi for repairs. the entire air bag system will not work if this light is on. ford knows about this problem, it is well documented if you search the internet. a common problem that requires a wiring harness to be replaced due to a frayed wire. the cost to repair this is $1200. i did have the repair done because without it i would have no working airbags on my vehicle. this is clearly a safety issue that ford is aware of and should be immediately recalled. i did request the old wiring harness if that is something that you would need to help get this safety recall started. i would like to be reimbursed for my expenses.

Airbag warning light on 2015 explorer came on (has been some time). took to dealer several years ago and was told it was a known issue, would require tracing down wiring costing thousands of dollars and was not worth us doing. i don't understand how a dealer (ford) can dismiss this safety issue

Defroster broke at 92000 miles mid driving leaving me to drive with foggy windows. blend door actuator broke for passenger side leaving hit air blowing in one side cold air on the other turbo blew at 87k miles back up camera does not work engine misfires air bag light on steering wheel shakes

Frayed wiring under the passenger side second row seating. this is causing the airbag light to be on and will not allow that airbag to deploy in an accident. ford is aware of the problem and that it is a common issue that they do not know what causes it. completely unacceptable for a family vehicle to have this issue and the manufacturer not take care of it. we do not believe this vehicle i safe to transport or have passengers in the back seat now.

The windshield window rubber sidings are breaking apart on both sides. this is a safety issue because the window can fall apart while i'm driving. the second issue is with a recall on the panels on the driver and passenger doors coming apart. the ford dealer supposedly fixed it but the passenger panel is coming apart what can i do with recall that i was informed has expired.

Exhaust gas smell inside the cabin during and after acceleration, hill climbing or trailer towing.

I purchased my ford explorer 2015 on 5-26-16 the vehicle started having a strange odor coming from the air vents when the car was accelerating. ford had the dealership start checking different things on the car replaced ptu and vent hose and installed update muffler the vehicle still has odor. next ford had them seal all seams still same smell this went on all summer the dealership had my vehicle all the time then on 8-30-2016 a ford field technician came to the dealership said the vehicle was fixed and closed the case with ford. it is 11-9-16 vehicle is still smelling i have emailed the person i was in contact with and she won't respond

Takata recall when accelerating exhaust can be smelled in the cabin of the car. it appears to be coming out of all of the air vents. it gets so strong that the windows must be rolled down in order to clear the exhaust smell from the cabin of the car. the car also often has a very rough idle. at times when accelerating the air conditioner loses power as well. this car has been taken into a certified ford dealership 3 times now for all of these issues. none of the issues have been resolved. it is actually scheduled to go back to a different certified ford dealership for its fourth maintenance repair.

Look at video link @ cbs detroit radio "video" -2015 ford explorer problems- also you tube. (2015 ford explorer problems) http://detroit.cbslocal.com/video/category/news/3563437-couple-says-their-suv-is-putting-their-lives-at-risk/

August 10-october 20th: numerous fault codes appeared on dash: terrain management fault light appeared on dashboard, then the entire dashboard went black, the air conditioning stopped, the radio turned off, the terrain management control knob was no longer lit. suddenly, very hot air started pouring out of all vents with what seemed like maximum fan speed. for 34 out of 60 day period (6 occurrences and 6 visits to dealership), ford kept vehicle and tried to determine the cause. they were unable to retrieve any error codes or duplicate the problem. provided details and picture from my cell phone of error messages to service dept. august 28: we were driving 6 people in the explorer on the expressway when we started experiencing problems. chiming noises were heard initially, then intermittently. the dashboard lights started blinking on and off. the entire dashboard then went black, then intermittently on with the speedometer going back and forth from 0 to around 78, then blacking out again. left hand side of dashboard displayed brake system warning symbol and low tire pressure warning symbol. the air conditioning and radio went off. awd off message appeared on left side of dashboard. right hand side of dashboard displayed: stability control, stability control system off & front air bag symbols. maximum heat started pouring out of vents. abs symbol appeared and right hand signal came on. service advance trac message was also displayed at some point. this problem episode lasted at least 4 minutes while we were driving. we took pictures of the dashboard and videotaped part of this episode. *tr

Have taken this vehicle to ford 4 times without resolution. exhaust smell overpowering during acceleration and now afraid to take long trips over inclined ed grades, essentially limiting to no towing, no visits to family, essentially a big white elephant in my garage

Have been hearing a vibration sound coming from the drivers side windshield for about a week but couldn't find the source of the sound. today, while driving on the highway at 65 mph, the black molding from the drivers side windshield flew off. luckily, there was nobody behind us when it happened. when we were able to stop and inspect it, it was clear the molding had broken at the clips and the vibration sound had been coming from there. *tr

Our explorer limited unit has less than 21,000 miles on it. while accelerating to pass another vehicle, climbing a hill / mountain or similar situation exhaust fumes enter the cabin. the a/c unit is on and in the recirculation mode with the rear a/c unit operating. the noxious fumes smell like rotten eggs / sulfuric acid. the only way to clear the dangerous exhaust gases is to open windows allowing for a change in the cabin's atmosphere. this is a recurring issue that can be replicated. working with the dealership we purchased from as well as ford corporate to resolve this dangerous situation. many units are experiencing this same issue. no proven repair / fix to date. how long will it take ford's engineering team to isolate the reason this occurs and provide a proven repair / recall? could it be the units experiencing this recurring problem could be coming out of the same manufacturing facility?

Very loud popping sound occurs when turning vehicle to the right and loose steering control felt momentarily while car is in motion. most noticeable at slower speeds. diagnosed as steering gear assembly has to be replaced. this was within 42,000 miles (just after expiration of warranty). vehicle has electronic driver assist and has a 3.2 liter engine. .

I have been smelling gas inside the cabin of my explorer and it has made me sick on several occassions it was so strong. it is strong when parked and in motion.

Brakes failed while driving. after several attempts and running off road it finally allowed me to depress break pedal. break pedal had become stuck and when it finally worked there was an awkward sound.

Tl* the contact owns a 2015 ford explorer. while driving 70 mph, a piece of trim that circled the windshield on the driver's side blew off. the vehicle was taken to the dealer where it was diagnosed that the windshield was not the original part on the vehicle, which caused the trim piece to fail. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 33,000.

Smell of exhaust fumes and/or sulfur-type odors coming through air conditioning system under heavy acceleration, passing on highway, or when engine is under a load. fumes/smell get so bad that i have to roll down all windows and open sunroof to ventilate the passenger compartment. tolerated the headaches, nausea, and light-headedness while driving until situation became intolerable and had begun to avoid driving the explorer. first serviced in 10/2015, dealer had vehicle for 4 or 5 days. i was told that a tsb was performed which included removing the rear bumper and using sealant, but that did not correct the problem. fumes in passenger compartment persisted. on 9/26/2016 took vehicle back to dealer for further diagnostics and repair attempts for same problem. dealer had vehicle through 10/4/16, and called to tell me to come pick-up vehicle as it was "fixed" by cleaning a/c evaporator, and also "speaking with ford engineers". went for test drive with service manager. after approx. 4-5 miles on highway, under varying acceleration conditions, cabin began to smell like fumes again, coming through the a/c vents. then i began to feel light-headed and informed service manager of same. could not ventillate vehicle due to heavy rains, but taking a/c off of "recirculate air" helped only a little, and changed nature of odor slightly. dealership was using a meter to measure what was supposed to be carbon monoxide. was consistently told throughout that measurements were "low" at 900ppm to max 1500ppm. when driving with same meter, it alarmed multiple times, but i was told it was because meter responds to breathing in the car. i determined that meter was for carbon dioxide not carbon monoxide. returned vehicle to service, was told ford is having regional rep examine vehicle on 10/11/16. i have filed a lemon law complaint with bbb.

Upon acceleration at high rpm (300+), a strong odor of exhaust fumes is present inside the passenger cabin. this condition is typical when accelerating onto freeways, passing a vehicle or otherwise under load. setting the environmental control circulation to recirculate interior air does not prevent the occurrence. last visit to ford dealership on 10 october 2016 to address concern found no problems. my vehicle currently has 35,544 miles at time of report. it has resulted in nausea and headaches. my wife has experienced abdominal pain that is being treated but unresolved. i question the affect of the cabin fumes on her lymphatic system resultant from exposure beyond normal limits.

Update to nhtsa complaint #10914850 vehicle still in service since 9/26/16. total days at dealer for service due to exhaust fumes / chemical smell in passenger compartment: 26 as of 10/16/16. have been told ford's engineering rep (during ford's "final repair attempt" under lemon law) also smelled fumes in cabin under wot and when engine under load. was told that it could not be carbon monoxide in cabin making me dizzy and sick feeling because "catalytic converter changes carbon monoxide to carbon dioxide, which is why dealer uses co2 meter not co meter". was informed that regional engineer instructed dealer to repeat tsb 14-0130 even though they were then telling me that the smell is from "mildew on the a/c evaporator core", which contradicts their performing the tsb to seal the vehicle from exhaust fumes a second time (performed previously without effect in 10/2015). have been told many different "reasons" for the fumes in cabin, none of which make much sense. mildew does not smell like sulfur or exhaust fumes. to make things worse, i was told that i "do not drive enough miles" during my trips to "dry out the evaporator core" so i am told my driving habits, not ford's design flaws allowing exhaust into cabin, are the reason for the fumes. service manager has been diligent and professional and is a genuinely nice person, though ford is trying to serve up a "red herring" by trying to divert attention to the a/c system rather than admit to exhaust fumes in passenger cabin. ford replaced the evap core which resulted in nearly no a/c upon being told vehicle ready for pick-up on 10/15/16, so it is still in service..now to repair what they broke during "final repair attempt". to consumer, appears ford has propped open fresh air vents regardless of "recirculate" button light, resulting in warm a/c. ford should re-purchase this hazardous vehicle. *tr

Tl* the contact owns a 2015 ford explorer. while driving 45 mph, the vehicle decelerated, stalled, and the check engine warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of this issue. the failure mileage was 12,500.

Tl* the contact owns a 2015 ford explorer. when attempting to hard accelerate in the vehicle, exhaust fumes entered the vehicle. the vehicle was taken to the dealer four times. the exhaust system and other components were replaced, but the failure recurred. the manufacturer was notified. the approximate failure mileage was 7,000.

2015 ford explorer -- smelling exhaust odors inside the car when accelerating over 3,000rpm, usually when merging thru interstate highways or expressways, driving over 75mph or going uphill. it happens with the a/c mode in "recirculation" or not. i bought the car brand new on july 2014. i reported the issue at least four (4) to six (6) with the dealership's service department, and they attempted with the help of ford engineers to fix it with instructions from tsb 14-0130 but it doesn't seem to help. on two (2) separate occasions, they had to give me a rental car for two (2) weeks because they were troubleshooting and attempting to fix it. i have also attached a letter from the dealership stating their interest in purchasing the car but i don't know if it has something to do with the defects but i find it very interesting.

Steering inoperable during driving. 41000 miles, vehicle had difficulty starting at 6pm est. 30 minutes prior to failure, vehicle was washed and taken to a gas station to fill up. upon leaving filling station car would not start until after 15 minutes. steering was very laborious to turn steering wheel to make a left or right (unable to move steering wheel more than 1/4 of inch in either direction). speed limit was 40 mph on local road and 15 minutes of drive time. tow truck was necessary to move vehicle as operator couldn't turn and stop operation to avoid fatality. no previous indication in vehicle symptom notice until failure occurred.

Exhaust including carbon monoxide enters the cabin of my car. there is a strong smell of exhaust and sulfur. this occurs when you excel the vehicle. ford has tried multiple times and cannot fix my car. they have given up and will no longer help us. leaving us with health problems. this has been ongoing since 5,000 miles and we now have over 30,000 miles.

My vehicle has had an exhaust smell under acceleration since new. after approximately 9 months it starting getting really bad. i took it to the dealership beginning of august and they completed the tech bulletin but was not fixed so i took it back. the dealer told me they worked on it for 3 days with technical service from ford motor headquarters but could not fix it and told me it was safe to drive and gave me back the vehicle. when i picker up the vehicle my receipt stated "could not verify problem", (that is a major cover-up) by the dealer from liability. i filed complaint with ford and took it to another dealership. they verified the problem and have had it twice more and replaced the exhaust and resealed the body seams but the smell is still there. i have been in contact with ford but keep getting the run around and told i have to take it back to the dealer but the dealer tells me they have done everything to try and fix it. my main complaint is that this is a lease vehicle so it belongs to ford, they should just take their vehicle back and release me from my lease since they cannot fix their vehicle. ford tells me that they filed the paperwork for the lemon law but i need to take it back to the dealer again and again. i just picked it up saturday and this is monday and ford says take it back to the dealer and ford will call me on friday. i don't know why i have to keep taking it back to dealer when dealer states they cannot fix it.

Upon hard acceleration, such as trying to get on the interstate highway or going up a hill while pulling a trailer, exhaust fumes are getting into the passenger cabin. you can smell an odor similar to sulfur or like someone struck a kitchen match. this is most noticeable when the front and rear ac units are running. i've taken the vehicle to the dealership twice and the tsb repairs have been done on the vehicle but the fumes are still getting into the cabin. the last time i had it in to the dealer, i had one of the mechanics ride with me while i got on the interstate. he never would say that he smelled the odor of the exhaust but if i could smell it, he certainly could have as well. the odor is offensive and bothersome but the carbon monoxide that it contains is poisonous. i've looked online and there are many post to various websites posted by owners that have the same problem. ford should be made to correct this problem.

My tie rod and rod and navigation system which are electric broke while i was driving my vehicle. there was no forwarning of the event. i was on the highway, driving at traffic speed, fast moving cars everywhere, left, right and centre, front and back all going above speed limits, no steering control, no safety ramp visible for a few kilometres. suddenly i found myself unable to steer my wheels, the instrument panel listed "loss of navigation systems" and in red “loss steering control stop safely”. the car has had a single owner, never involved in any high impact collision, was driven mainly in urban areas, only 58,813 miles, purchased directly from the dealership. i had only 6 miles on the speedometer when i took ownership of the car.

Exhaust fumes are entering the cabin. this happens mostly under heavy acceleration with the ac running. recently the exhaust fumes will enter the cabin sitting at a stop light if the windows are open. the dealer has performed all ford recommendations including sealing of body panel seams and replacing exhaust tips. exhaust fumes in the cabin cannot be safe.

Since the moment we drove the car off the lot it has put off an awful exhaust smell when accelerating or driving on an upward incline. it is so bad we have to roll down the windows most of the time to keep from getting sick to our stomachs.

Exhaust/possibly carbon monoxide smell inside passenger area. after heavy acceleration exhaust odor fills cabin. this happens every time there is a need for heavy acceleration. this happened since the auto was new. i noticed on a cnn report that this only happened on police vehicles. that is not the case. this is not a police vehicle.

The exhaust of the fumes coming into the cabin occurs during full throttle applications, especially when merging onto highways or climbing steep inclines and since the start of the problem has been causing members of my family health problems such as asthma. we have filed a complaint with ford at least 3 times for which they held the vehicle 3-4 days for inspection, but found no discrepancy, we wonder why they can't smell it as it happens when it is being driven on the freeway and during instances mentioned above.

Headlights are suppose to be sealed units but when i'm driving in the rain the water gets in. ford denied warranty replacement of them calling it condensation and that is normal. the water stays in for a day or two but when driving at night it obscures my vision from the light being defused. this is a known problem by ford and they don't seem to want to own up to it. i sent pictures to them but have since deleted them i will take more the next time it rains when i'm traveling.

We have exhaust problems in our vehicle. we do understand that many other explorer owners have similar problems, but nothing has been done to correct the problem yet. the last time we were at the dealers for repair, may 19, 2017, we were told that they have backordered parts for tsb- 16-0166. we still have not heard from the dealer. my wife gets sore throats and burning eyes when in the vehicle. the vehicle gets the exhaust fumes inside. the strongest is when going uphill or a fast start. also, when stopped in one spot for long. we have to drive with the windows open to air the vehicle out very often. sometimes the car interior smells and our clothes smell. can anything be done about this problem? it is a very expensive vehicle that is making us sick. some invoices attached. others would not go through correctly. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Tl* the contact owns a 2015 ford explorer. while driving 70 mph, a strong exhaust odor spread throughout the vehicle without warning. the vehicle was taken to the local dealer (port lavaca ford located at 1801 highway 35 south, port lavaca, tx 77979; (888) 813-2728) who stated that the vehicle was out of warranty and could not be repaired for free. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-392-3673. the manufacturer also stated that the vehicle was out of warranty and the vin was not included in a recall. the manufacturer was made aware of the failure. the failure mileage was approximately 35,000.

Sometimes it smells like exhaust fumes or hair burning fumes are entering the cab. this has been happening for over a year.

The inside of the car smells like exhaust any time i am driving at a high rate of speed (approx. 60mph or more) up hill. this occurs with the windows up and even with the outside air turned off, in fact it seems worse with the air conditioner on and recirculating air on. happens every time i drive in these conditions.

Rotten smell coming from car every time we get on the highway and the a/c is on. tried to talk to local ford and national hotline, all i got is it's an issue and we are working on it. the fumes are toxic from what i've read so not a good answer to get on a new car purchase.

Multiple times steering faults while driving. locked steering rendering car not able to steer, car in motion. most recent incident on 6/26 also happened prior. body damage to car due to lack of steering. no other cars involved. no physical injury. "crash" on next question is overstating although object was hit causing damage

Tl* the contact owns a 2015 ford explorer. while driving various speeds, the exhaust fumes entered into the cabin of the vehicle when the accelerator pedal was depressed. the vehicle was taken to mike castrucci ford of alexandria, kentucky, but was not diagnosed or repaired. the manufacturer was made aware of the failure and transferred the call to nhtsa. the failure mileage was 24,400.

Exhaust system leaking to passenger cabin. smell of fuel and exhaust. service x3, problem remains.

Poisonous exhaust leaking into cabin of the vehicle. took it to berge ford. they supposedly fixed it but it did not get rid of the leak so we took it back. it is currently in the shop at berge again while the technicians talk with ford specialists to figure out how to fix it. i had to pay $100 so far for a deductable for the repairs. this should be a recal!!!! my son and i get frequent headaches when driving because of the noxious fumes!!!! i am stuck in a tiny rental car until this is fixed. ford needs to do something about this problem. we took the shop forman and service technician with us to smell the exhaust fumes and they agreed there is a significant exhuast smell in the vehicle and it is unexceptable!!!!!

Strong burning/exhaust smell when the car accelerates.

Smell of exhaust in passenger cabin when accelerating with full throttle.

Hydrocarbon fumes released into vehicle passenger cabin/compartment during heavy acceleration of engine. this has happened since owning this vehicle from november 2015.

When vehicle accelerates fumes enter the cabin forcing me to open the window. it smells like exhaust and gives me a migraine. this happens at every acceleration.

A 2015 ford explorer was involved in a high speed side-impact and rollover collision. the seatbelt was worn at the time of the collision based on a preponderance of physical evidence on the occupant restraint system and interior vehicle components. the acm reported the driver was "not buckled" at the time of the collision. the pretensioner did not fire. the buckle assembly was tested and the buckle switch appeared to be functioning properly. after the ignition was cycled to "on" for approximately 1 minute and 10 seconds, the seatbelt warning lamp illuminated and deactivated properly when the latchplate was inserted and removed repeatedly. after 1 minute and 10 seconds, the seatbelt warning lamp would illuminate and deactivate sporadically as the latchplate was inserted and removed.

Getting exhaust smell in passenger area of vehicle when proceeding down highways. we can not keep windows down when running air conditioning or heater, even in the rain.

Tl* the contact owns a 2015 ford explorer. while driving 50 mph, the vehicle lost power and slowed down independently. the contact stated that an unknown warning indicator illuminated. the vehicle stalled and was able to be restarted. the failure recurred three more times. the vehicle was taken to autonation ford (st. petersburg 2525 34th st n, st. petersburg, fl 33713) where the dealer was unable to diagnose the vehicle or replicate the failure; however, the alternator and battery were replaced. the manufacturer stated that the vehicle was out of warranty and mentioned that they would call back to inform the contact of whether the vehicle's warranty would be extended. the contact also called a lemon law hotline and was informed that the law did not apply to the case. the approximate failure mileage was 31,000.

While driving with air recirculating, can smell exhaust inside car at higher rpm. while accelerating on straight highway.

Engine was shaking vibrantly at idle. it was not moving unless you stepped more into the acceleration and that made it dangerous to judge. it does not have the acceleration needed to drive uphill even you step down on it. car doesn't auto start with key fob.

While driving vehicle on highway, lost control and was barley able to stop truck after right lower control arm broke in half. ball joint was also completely out of socket. i don't see how something this dangerous and unsafe can happen while driving.

When i notice my car wasn't right. 1-when i was in motion,every time i accelerated a burning smell came from the inside,had to open my window but the smell got stronger. 2-i notice a yelloish brownish stain on the passenger side windshield. 3-when i drove my car and got out of car,the burning smell was around my car.

When driving down the road and accelerating the car immediately stalled and i had to pull of the side of the road for safety. i was on a country road and able to restart my car without issue till 1 week later when i was downtown driving home at 1:00am and i had to push my car one block in order to get to a safe play and get a tow. it has been in the shop for over 1 month with ford saying its a number of things it isn't. it is till under warranty and i believe this is an issue with the ecoboost on the vehicle. this in its own could have been a very dangerous situation. this could have been even worse if i was on the interstate (which is where i was headed) they initially said it was the power train module and we waited on the part for 1 month and it didn't fix anything. now they are stating its the tubing for the turbo engine (ecoboost) and we continue to wait on the part and the repair. this explorer has 34,000 and is a red ford explorer ecoboost.

Every time i turn on the a/c there is a nasty smell that comes to life and lingers for about 3 mins. my car was purchased brand new and the smell happened right away, i brushed it off as new car smell but this is the 2nd summer in which the smell continues to fill the air when the a/c is on. this odor smells unsafe for me and my kids. i have researched and found many many others have complained of the same thing. i called the service dept. in which they told me i have to buy a new filter for my brand new car. this doesnt make sense. i called customer service to which they said they can not assist in this matter. why hasnt there been a recall yet? if ford can confirm this odor is harmless then please send the a letter stating so. i have asked for this and they state they cannot provide as such. every time i turn on the a/c i am breathing in fumes of unknown substances. how long before the odors are found to be harmful and the damage to my health and my childrens health is compromised? please help make ford responsible for this.

Vehicle exhibits an exhaust odor in the vehicle with the auxiliary climate control system on. when vehicle accelerates or is driven for a long period of time with the climate control on, an exhaust odor or sulfur like smell enters the interior of the vehicle when you come to a stop. the smell is so strong as it causes severe headaches and even nausea after driving the vehicle. ford has recommended a service bulletin to fix the issue but can not pin point nor guarantee that it will fix the issue. ford has not offered to pay for this since it is outside of the warranty even though this is a know issue with 2011-2015 ford explorers.

I am experiencing some type of unusual odor in the cabin of my 2015 ford explorer vehicle usually when the engine is put under hard acceleration like climbing a steep hill or accelerating to get onto a highway. this cabin odor issue has been happening since the vehicle was new. it most recently happened yesterday. i currently have 46,000 on the vehicle. thank you.

The frame around the front window flies off. the right side (about 2 foot piece) flew off when driving down the interstate about 2 months ago. the left side flew off last week while again driving down the interstate. this cost several hundred dollars each to replace and is a safety hazard. in looking online there have been multiple complaints.

Exhaust fumes in the cockpit. after purchasing the vehicle (2nd owner) we started smelling exhaust smells when accelerating on to the interstate. this would happen with moderate or higher acceleration with 1 or 2 occupants or moderate with full tank of gas and 4 occupants and luggage. dealer performed technical bulletin - no fix. dealer then updated computer software - no fix. dealer then replaced entire exhaust system - no fix. service manager advised he was out of options and i should call ford customer service at 800-392-3673. finally talked to samantha who eventually told me there was nothing ford could do because the nhtsa did not consider this a safety issue.

I purchased my 2015 explorer and after a few months, i started smelling strong gas odor when accelerating. i took it in, the dealer completed a total exhaust repair and now the smell is worse than it was before. the dealership continues to tell me they dont know how to fix the problem. i was getting sick for two months, headaches,nausea etc. after going to the doctor, they told me it was probably from my vehicle. i cannot turn the fan/air or heat on due to the smell so it is kept off for mine and my child's sake.

When under hard acceleration, especially with ac on, exhaust gases are coming into the car. dealer mechanics blame the car exhaust from other cars, but it happens on open roads with no other traffic. latest was on road trip from va to fl, on open highway.

Bad odor coming into cabin while driving on the highway. rotten eggs, sulfer like smell. i have a hand held carbon monoxide detector. it was going above 30ppm, was getting headaches. car dealership had my vehicle for a month. took it on the highway and the odors and carbon monoxide happened again. the dealer told me there was nothing more they could do. told me rudely to call ford they won't help anymore.

We bought a 2015 ford explorer in april of 2015. one week after we had the truck we were noticing a nasty rotten egg smell every time we would drive it. we went back to the dealership to have them check it. the service manager drove the truck and said that it was the new smell burning off the exhaust. here we are 2 years later and we are still smelling the same nasty smell. we don't drive very far in the truck because we live very close to everything. so we took the vehicle on a long out of state trip and could not stay awake and had severe headaches. at one point on the trip we thought our 18 year old cat had died because we could not wake her up. now i am finding out that the carbon monoxide fumes could be leaking into the cabin of the vehicle which would explain the symptoms we were all having. i now find out that there have been several tsb issued regarding these same problems. i am so frustrated!

Our ford explorer started to smell of exhaust in the cab. this smell is extremely overwhelming and has caused headaches on several occasions. when you come to a stop, the cab of the vehicle fills with exhaust fumes. this happens after driving on highway, freeway, or city streets. we took it in for repairs and it took approximately two weeks to find multiple places where there were leaks. the ford maintenance department employees sealed these leaks, but after approximately a month, the exhaust fumes have started to occur again. i have attached the form given to us by the maintenance department.

An exhaust odor enters the cabin area when accelerating rapidly or driving uphill. this has occurred continuously since i purchased the vehicle in november 2015. the dealer's solution is air freshener in the cabin air filter at my expense. this is not acceptable.

While making a left turn on to a residential street the power steering failed. it became extremely difficult to keep from running up on the sidewalk. had my wife been driving she would not have been able to steer the vehicle, most likely resulting in a serious accident. steering system failure alert appeared on dash read out. was able to pull over safely to the side of the road. shut the engine off, re-started, no change. shut off a second time, restarted and alert disappeared and the steering was functioning. was able to drive home, called ford to make arrangements to have the vehicle inspected. while backing out of my driveway the next day in route to the dealership, a heavy clunk sound was heard. i went through the same motions again but could not repeat the clunk noise. drove the vehicle approximately 20 miles to the dealership for inspection. they removed and replaced the steering gear which is the entire rack. i asked an adviser if they knew the cause of the failure and or if the new part being installed is the same as what was removed or if there was an upgraded version. they were unable to verify any upgrades relating to the failure which has me worried since my wife also drives the vehicle and there is no assurance that the failure won't occur again. my extended warranty covered the majority of the costs.i paid a $100. deductible. i am reporting this because i'm convinced that is not an isolated incident due to other year and model fords displaying the same problems. i also want it documented in case it happens again. copy of repair order attached.

I own a 2015 ford explorer. when i start the vehicle it has a foul odor that come from the ac. it has a rotten smell. i bought numerous air freshener products to hide the odor but the odor was very bad. when i am driving and i accelerate i can smell a burning odor coming from the ac. when i am stopped the rotten odor start to come out of the a/c. on many different occasion i have gotten light headed when driving this vehicle. i am very afraid to drive the vehicle with the ac on and the windows closed. i have to drive the vehicle with the ac off and all the windows down. i have brought the vehicle to the ford dealership where i bought the vehicle to have them check on the issued. a manager checked the car and he stated that he did smell the odor. instead of trying to fix the issued they offered to sell me a new 2017 ford explorer. if i gave them my vehicle they wanted to give me nothing for it i would be basically get like a 5 grand discount on a new vehicle and they get my vehicle. i would lose everything that i paid on my vehicle because of a defect that is caused by them.

Exhaust fumes entering vehicle when accelerating.

My unit is suffering since day one from the exhaust issue, almost textbook to the typical description in the news; upon acceleration with the a/c on, the exhaust of the vehicle get in presumably through the back of the vehicle, which are then sucked into the a/c by it's suction units on the back and you end up smelling the exhaust gases for a while. the issue is specially present while the day is cold (mornings and nights), on climbs (inclined upwards roads) and specifically upon acceleration; it doesn't have to have the a/c max button on, the road type has no influence and its relative speed is not a factor but rather just acceleration. i took it three times to the dealer, specially after i read about the issue happening to other vehicles and they said with the modifications they did should be corrected (extension of the muffler, re-sealing the trunk door, other procedures), but it didn't!. now i'm paying for an expensive car which has fouls and probably unhealthy odors getting into the car by its own design and have no recall or real solution to my problem. please issue a recall or demand a real solution to the problem by ford. if i would have the time and money i would have filed a lawsuit as i find almost a racket that you pay for a vehicle with such a bad design flaw and no real action to solve it from ford. also, it is not the only flaw as have had to repair the links of the front suspension (still under warranty) almost on every oil change visit, three times already, and the vehicle has less than 30k miles. please help!!!!

A power steering warning came up, then later the power steering failed. it later returned. we took it to a dealer and they has to replace the power steering angle sensor assembly. about 6 weeks later 4-17-17 warning comes on again. take it back to dealer and they now say it is probably power steering motor with a cost of $2000+. when my wife originally felt the loss of steering she was on the highway going down the road, not turning. she felt it tighten up.

After 2 years of use the paint on the front of the hood is bubbling. clearly this is a manufacturing defect as this is a garage car and has been taken care of. on the advice of customer service, i took the car to the dealership who indicated that this is not a uncommon issue. the dealership told me to speak to customer service again. so, i called the ford customer number and spoke to janet who continued to repeat that they are no longer responsible for the defect because it showed up after my allotted mileage for warranty. she refused to allow me to speak to a supervisor and said they would contact me within 1 business day. i am still waiting for that call. after the disturbing call with janet, i spoke with antoinette and she told me she would speak to the service supervisor and give me a call back after another days she called back telling me they would not help me with the cost. i can clearly see on the internet that this does happen to ford explorers and many others have complained. ford has conveniently crafted their contract to easily exclude paint issues due to mileage when that has nothing to do with paint.

Heavy exhaust smell coming into cabin through ac vents when accelerating vehicle. smell enters cabin whether ac is on or off. vehicle has been taken in twice for issue. issue not resolved.

Tl* the contact owns a 2015 ford explorer. while driving the vehicle on several occasions, there was a strong odor of exhaust fumes in the cabin of the vehicle. the contact stated that the odor was more prevalent when the air conditioner was in use. the vehicle was taken to the dealer to be diagnosed. the contact was informed of an exhaust leak emitting from the engine compartment. the vehicle was not repaired. a child in the vehicle had to be rushed to the emergency room to seek medical treatment for nausea and migraines due to the exhaust fumes. the manufacturer was notified of the issue. the approximate failure mileage was 48,000. the vin was not available.

When air/heat is on and i am above 60mph a rotten egg or dirty diaper smells come in vents. have noticed more frequently on long trips compared to short ones

Passenger lumbar support has sharp edge in mechanism that pokes out into passenger seat back pocket. i cut my finger on it while taking something out of the pocket. my child scraped her finger on it as well. the piece is easily sharp enough to cause a laceration. the dealership replaced the part once and told me it was a defect with the mechanism the second time i cut my finger. they padded it with foam in side the seat but it could easily fall off. vehicle is stationary when this occurred.

Tl* the contact owns a 2015 ford explorer. while driving various speeds, exhaust odors and fumes emitted inside the vehicle. the vehicle was taken to the dealer on three separate occasions and the air conditioner inlet and mufflers were replaced. in addition, the contact stated that the hvac module was reprogrammed and the underbody of the vehicle was re-coated, but the failure continued. the manufacturer was notified of the failures. the failure mileage was 40,994.

Tl* the contact owns a 2015 ford explorer. the contact stated that there was an abnormal odor in the vehicle while the air condition was in operation. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the catalytic converter needed to be replaced. the vehicle was repaired however, after several months the failure recurred. the manufacturer was notified of the failure however, the contact was informed that no further assistance would be offered. the approximate failure mileage was 10,000.

Clicking and popping noise when turning left. no lights or codes showing in the dash, but steering has a lot of play. dealership seems not to see a problem. just had an o2 sensor replaced and the accessory drive belt tensioner. this vehicle is more trouble than its worth....

July 29, 2016 we bought a used 2015 ford explorer sport 4x4. somewhere around oct 2016 we noticed exhaust fumes smell inside the cabin of the car. it s me to be more noticeable when vehicle was under high acceleration. took it to ford dealer 10-12-16 where they found tailgate seal leaking and it was replaced. couple weeks went by and smelled the same odor again, took it back to ford dealer on 10-31-16, they say could find anything. crazy because when i let and accelerated on it you could smell it. when you take off from a stop sign getting up to speed, pulling out onto freeway or passing traffic you can smell it. my husband got a gas monitor that they use for manholes and i drove with it for a few days and the co2 monitor went off and we have a video. we called ford dealer and sent video and they say we need to call ford direct. i have been researching this issue on the internet and ford does not want to do anything about this problem. i can tell you on 3 different occasions that i have gotten dizzy from the fumes and had to roll windows down and it has given my daughter severe headache. i bought this used car as i can't afford a new one and this is my only means of transportation. i am making a good size car payment and it is very frustrating that this vehicle has this issue and ford can't fix it. it is now march 2017 and still having exhaust smell issue.

When i drive my explorer and the engine revs up above 2800 rpm while merging onto a highway, a strong exhaust odor comes in the cab of my vehicle. the smell is bad enough that all my family has become very dizzy to the point of almost passing out and we have had headaches immediately after. i have a 2 year old daughter and i worry that the exhaust odor can harm her and the rest of our family. before filing this complaint i did research and i found that a police officer in california sustained serious injuries due to a crash that was caused by the same exhaust smell on his explorer which made him faint. additionally, the austin police department has now installed carbon monoxide detectors in their police vehicles due to a police officer experiencing the same symptoms after his vehicle had exhaust enter the cabin of his explorer. i believe that this issue needs immediate attention because lives are at risk and it has not been resolved. this issue that has happened in my personal explorer is not random. it happens every single time that the engine exceeds 2800 rpm. this happens whether i have the air conditioner/heater on or not. i am honestly considering stopping using my vehicle until this matter is resolved. i have taken my vehicle to the local ford dealership and they wanted to charge me 1,800 dollars to fix the issue, but they advised that it is not 100% guaranteed that the issue would be resolved. i strongly disagree with this and therefore i will sincerely hope that our nhtsa can help us ford explorer owners to fix the problem. *tr

We own a 2015 ford explorer that we bought new. since we bought it it has been serviced at the dealership and we have had them look at it many times. i finally convinced them to do a repair on it after i told them about a tech bulletin. they kept it a few days and done something to it (not sure what) and told us it was repaired. we resumed driving it and since the repair we have told them we can still smell the same thing as before. the dealership has looked at it many times since then and has also drove it and continue to tell us they can't smell it and nothing is wrong. now my wife and i can smell it everytime we cross over the mountains to go to town and have told them that you have put this vehicle under a load to get it to smell. they still continue to say they have done everything we have asked and they can't smell. now that i have researched this issue i'm now concerned about the health of my family driving and riding in this explorer. someone please help all of those who are having this issue before someone get hurt or killed. the dealership has documents concerning this issue on our vehicle and i have documentation on it as well. however i do not have it scanned into my computer to send to you. if you need a copy of this please contact me and i will mail it to you.

Vehicle started smelling of rottem eggs or dead rodent around 30,000 miles. vehicle was purchased in october 2014. brought to dealer in march 2017 to see if they could effect repairs. dealer cleaned out filters and tried to isolate the problem. unable to do so. smell persists whenever vehicle is closed. smell is so pervasive that entire garage now smells of rotten eggs or dead rodent. recently parked at airport parking for 4 days. upon return smell in cabin was overpowering to the degree that my wife was extremely nauseated. opening windows helped but did not solve problem. smell seems to be coming through ventilation/ac system. am extremely frustrated that action to repair is is taking so long. in reading other complaints this problem does not seem to be getting the necessary priority that it deserves.

Foul smell of exhaust through ventilation system when turned on. air filter changed without change in problem.

I was driving home from work (doing about 45mph with the heat on) and instantly noticed what smelled like natural gas. i rolled my windows down to see if it was outside and it wasn't. i then turned my heat off and the smell lightened. when i got home i just thought maybe it was a fluke. the next day me and my daughter 12yrs old got in the explorer to go shopping. not 10 minutes into our drive (doing 25 mph with the heat on) my daughter frantically says "i smell gas." i turned around went home. i sat in the vehicle to run a diagnostics report and started feeling slightly light headed. so i got out of the vehicle and told my husband. then i began to have a headache out of nowhere. i then contacted a ford dealer (because our vehicle is under warranty with ford) and as i explained what was going on and i mentioned the articles i read about these vehicles the person on the phone had no response other than when they had their next open appointment. so i am taking my vehicle in next week. the next day i started my vehicle without the heat on and the smell was minimal in the vehicle but when i turned the vehicle off and got out i smelled a very strong gas like smell coming from the front of my vehicle!

Vehicle cabin is filled with a rotten egg/sulfur smell upon acceleration with the air conditioning running. the heating/ac system is normally in the "auto" mode. not noticed much in the winter because i live in michigan, but the rest of the year it is noticed every time i pass a vehicle or enter the freeway. had it to the dealer and my concern was verified, but i was told there is no fix yet. seems they are waiting for a recall. i have real concerns about my health and the health of those that ride with me. i sent a complaint to ford and received a "thank you", thats all. i hope you can move them into some type of action for a fix to this situation. thank you for your time.

Exhaust odor enters the vehicle when accelerating. the fumes seem to be getting worse. also the left front door panel is warped and coming apart. ford has not fixed either problem. service department blows these complaints off in hoping i don't keep calling.

We were driving down the highway and my husband noted an exhaust odor when he accelerated to pass another car. we continued to smell the odor regardless of the air conditioning being on or off.

I smell exhaust fumes in the cabin of my vehicle. especially noticeable with acceleration such as when passing vehicles, merging onto highways, climbing hills. first noticed this a few months after purchasing my vehicle in 2015.

There is a recall concerning the carbon monoxide exposure

The cabin fills with a strong exhaust fume odor each time you perform a moderate to hard acceleration. this has occurred continuously since purchase in 2015. the dealer was informed and has taken no action.

Law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 322

Intense exhaust odor, especially when accelerating. windows must be rolled down to be able to breathe.

Carbon monoxide was detected inside the vehicle passenger compartment as well as fumes/ exhaust odor.

Carbon monoxide was detected inside the vehicle passenger compartment as well as fumes/ exhaust odor.

While driving at 65 miles an hour on a busy highway the steering wheel on my 2015 ford explorer experienced a complete failure. the power steering assist warning illuminated and my vehicle was unable to safely move from one lane to the next. i was approaching a curve in the road and i applied my brakes and turned on my hazards to avoid wrecking into the highway barrier. i was nearly struck by a large semi-tractor trailer and a few other vehicles as i attempted to get to safety. i thought for sure i was going to be struck by passing vehicles. once i was able to get to safety, the messages read "power steering assist fault" and then i saw another message that read a terrain management function fault as well. i immediately called my wife to tell her i was stuck on the side of rt 280 in west orange, nj. just in case something happened to me. i the called aaa to request a tow. i turned off the engine and the terrain management fault was still illuminated. i attempted to move my vehicle to a safer place and kept hearing a whining noise and the steering would go in and out of faults. once i was in a safe place i advised aaa of my location and awaited their service. i was surprised to hear that this is not an unknown issue to ford by the tow truck driver. we had the explorer towed to beyer ford in morristown, nj. i received a call today from the ford dealer that the power steering rack has to be replaced. i looked this issue up on-line and found many complaints regarding the same issue and not just on explorers, but other ford vehicles and different years. i am extremely concerned about this problem because it literally came out of nowhere while i was driving at 65 mph. that possibility that i could have had my family including my 6 year old daughter in the vehicle and giving different circumstances, it could have been a catastrophic event. we also own a 2011 ford explorer.

Exhaust smell while driving. exhaust fumes entering inside of vehicle. have to drive with a window down to avoid the smell/fumes. this happens consistently and is worse on longer trips.

Carbon monoxide was detected inside the vehicle passenger compartment as well as fumes/ exhaust odor.

Tl* the contact owns a 2015 ford explorer. while driving various speeds, the contact felt dizzy, nausea, weak, and had a headache. the contact went to the doctor, the doctor sent the contact to the hospital for testing, which revealed that the contact had carbon monoxide poisoning. the vehicle was taken to the dealer (crossroads ford of wake forest located at 10101 capital blvd, wake forest, nc 27587; (855) 314-6310), but was not diagnosed or repaired. the dealer provided a loaner vehicle. the manufacturer was contacted at 800-392-3673 and provided case number: cas12888712. the approximate failure mileage was 19,000. the vin was not available. updated 10/04/2017*js updated 12/13/2017 *ln *js *js

Tl* the contact owns a 2015 ford explorer. while driving 70 mph, an exhaust odor entered into the cabin of the vehicle. the higher the speed of the vehicle, the more the odor intensified. in addition, the odor smelled like burning oil, similar to oil being burned on the exhaust manifold. boggus ford of harlingen, texas was made aware of the odor and stated that the vehicle was out of the 36,000 mile warranty. the dealer also stated that the extended warranty would not cover the cost of the repair and that the tail pipes and rear fenders were the affected parts. the manufacturer was made aware of the issue and transferred the contact to nhtsa after stating that the failure was being investigated. the failure mileage was 52,000. updated 10/25/17*lj updated 10/26/2017*js

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving at 75 mph, the contact felt as if he were to faint and felt as if he was hyperventilating. the contact mentioned that his symptoms were due to carbon monoxide. the contact had to pull over. the failure occurred about three times. the contact did not seek medical attention. the vehicle was not taken to a dealer or independent mechanic. a dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 60,000. the vin was unavailable.

We would get extreme headaches and nausea while driving this vehicle. as soon as we would get out for a period of time all symptoms would go away. we took it back to the dealer several times and it was in the shop longer then we actually had the car and the ford dealership never believed us about the problem.

Exhaust smell enters cabin of vehicle after hard acceleration.

On 08-12-17 i pulled into my driveway an turn my steering wheel locked up and i could not turn it.. i shut down the car and restartd it .it had reset if this had happened on the highway someone could have been killed. i will take the car to ford on 8-14-17 to see if they will help and fix it.

Carbon monoxide inside cabin, has been in two dealers 6-times for repairs, now they say they have no other repairs they can do from ford to stop it?

Driving 45mph down on a major road my steering went out. the dash read an error "steering fault" and i could barely control the car. i was luckily able to pull over and turn the car off and back on. steering was restored. it appears there was a recall for this exact issue for model years prior to mine (http://www.thecarconnection.com/news/1092388_ford-recalls-914000-escape-explorer-suvs-for-power-steering-issue). i called the local dealership and they told me there were no active recalls and i was out of warranty so i would have to pay to get it looked at. i then called ford corporate and was told the same thing. i told them about the previous recall and that it was a major safety issue but they did not care. they actually told me that it was not a safety issue!

I put a carbon monoxide detector in my car in may. it has went off twice since june. have taken to the shop twice with nothing to fix it.

Tl* the contact owned a 2015 ford explorer. while operating the vehicle, the driver fainted from carbon monoxide entering the vehicle. as a result, the driver crashed into two vehicles before stopping on the side of the road. the driver sustained back pains, which required medical attention. the insurance company towed the vehicle and deemed it destroyed. a police report was not filed. the vehicle was not diagnosed by a repair facility or a dealer. the dealer (capital ford, 4900 capital blvd, raleigh, nc 27616) and manufacturer were notified. the contact was waiting to determine if the manufacturer would be able to investigate the cause of the failure. the vehicle was not included in nhtsa action number: ea17002 (structure, engine and engine cooling) and nhtsa action number: pe16008 (engine and engine cooling, structure). the approximate failure mileage was 30,000.

Tl* the contact owns a 2015 ford explorer. while the accelerator pedal was depressed, there was an abnormal exhaust odor. the vehicle was taken to a local dealer (auto nation ford in arlington located at 14001-20 arlington, tx 76017) where it was diagnosed that the exhaust needed to be resealed. the vehicle was repaired, but the failure recurred. additionally, the vehicle was taken to the dealer again where it was diagnosed that the exhaust system needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure and opened case number: 12812883-x5b97. the failure mileage was 20,000.

In june 2016, i took my ford explore to gurley leep kia ford in south bend indiana due to a rotten egg smell in the cabin area. they replace the exhaust system and sealed the rear telling me that exhaust was leaking into the cabinet area and that was the exclamation for the rotten egg smell. at that point i had only had my vehicle less than seven months. on august 2, 2017 we took my ford explorer back to gurley leep kia ford and south bend indiana with the same complaints as well as the main driver myself experiencing nausea headaches trouble concentration vomiting and blurred vision. i have been attending college and working full-time with his required increased driving in myself being in the vehicle which would explain the intermittent headaches and nausea as well as the flareup of symptoms after being in my vehicle for approximately 4 1/2 hours. diagnostic testing was done and it was confirmed that again exhaust was leaking into the cabin area the repairs were the same replace the exhaust and reseal the back, however this time they stated that ford would not cover the cost of these repairs as it is no longer under fords warranty and we were advised the cost of repairs would be near $3000. there are two tsb's out on this issue i feel that should've been covered by ford at this point they should replace my vehicle it is been proven twice and documented that carbon monoxide/exhaust is leaking into the cabin area. i do have an extended warranty called route 66 they will not cover this as well. we also were advised that ford explorers are known for having a front strut mount issue both of mine we were advised were bad and it would cost approximately $500 to have a place to my knowledge there are no tsb's but the dealer seemed pretty aware of this and not surprised.

Within the first month of purchase of my brand new 2015 explorer we started smelling an odd order coming into the cabin of the vehicle any time you accelerated. it would be extremely bad when on the highway trying to pass another car that you would have to roll the windows down. i made an appointment and took it in and was told that they couldn't replicate the issue. i asked if they took it out on the highway and was told no. i think the dealership i used was biased against women and they dismissed my claim. i finally had to take it to another dealership who found a "fix" and just installed the new parts a month ago. i just took a 329 mile trip and the issue still exists. i have called again for another appointment and am waiting to take it in. i'm concerned that my youngest child who sits i the back seat keeps getting sick to his stomach when riding in the car. i'm afraid he's getting carbon monoxide poisoning. let me make clear the smell is worse in the back cabin of the car, but the front passengers get it as well. it took over two months for ford to put the new parts on my car and i'm concerned it's going to take another few months to get something else done to "fix" the issue. something needs to be done as these cars aren't safe to drive and i can't afford to buy a new one. i will be upside down if i try to trade this in. this only happens when the car is being driven and the accelerator is being pushed.

Purchased my explorer used in february 2017, 2 weeks after purchase i noticed an odd smell after picking up speed to get on a busy highway, took the vehicle to the dealership they stated there was a bulletin out about the issue but there was no fix for the issue as if yet but there was. nothing was done for me to try to resolve this issue . now today it's all over the news about he exhaust fumes from the vehicle possibly making drivers sick & causing drivers to pass out . this is obviously a known safety issue but yet when i contacted my local dealer they act as if it's no big deal, want to charge me to do what ford has suggested to do for owners at this point beings there is no recall as of yet. it's terrible to own a vehicle that you are afraid to even drive because ford is dragging their feet finding a solution for this problem that many owners are experiencing in the explorer.

I’m in my explorer sometimes for about 10 to 13 hours a day for my job for the last year i have been battling health problems light headedness and low blood pressure the doctors have been running test everything came back o.k. have always smelled an order in my car sometimes but i wasn’t aware of the issues now i take my explorer in for service every 8 weeks and i was never asked if there was an smell or anything and now i see they possible could of done some repairs under a silent tsb nothing was never done i brought this up to my doctor and they believe this could be the problem unfortunately to test for co poisoning i have to go for test when i feel dizzy and weak.im going to take it to the dealer to see what they say but this should have been told to the car owners.

Law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 686

You can smell the exhaust inside the cabin while driving. it is noticeable when you have to hit the gas to speed up to go around a vehicle or getting onto the interstate. after hearing on the news about the police having the same issue, i wanted to make sure that my complaint has been noted. i will be purchasing a co2 detector and placing it inside my vehicle where my 3 year old and 7 month old sit. there safety is top priority and hope a recall is coming soon. i noticed the smell when i purchased the vehicle new in march of 2015

Law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 549

Power steering failed at a high rate of speed.

My explorer has exhaust fumes entering cabin. i have dealer "fix" it once and cost me 750 out of my pocket. i still have issues and not having luck with dealer helping. act as it is just what it is.

I purchased a 2015 ford explorer and i am experiencing the same exhaust smell issue in the cabin that law enforcement is experiencing. my daughter has complained about head aches on even short around town trips. it does not matter if the windows are up or down, fumes still enter the cabin and causes illness if we are in the vehicle for any period of time. during the winter time or rainy periods obviously we cannot have the windows down due to rain, snow or cold weather here in the midwest.. i do not think its right for ford to fix the interceptors and note the consumer model. the interceptors recall are even partially due to a 3 party vendor modifying the vehicle. i think a total recall needs to happen for the explorer. regular citizens are also getting sick especially during longer stop and go trips when the windows cannot be down to vent the exhaust gasses. there has not been a specific date this happens, issue is on going. happens at various speeds and has been an issue since the vehicle was purchased.

Tl* the contact owns a 2015 ford explorer. while driving various speeds, exhaust fumes entered into the cabin of the vehicle. gus johnson ford of spokane valley, washington was made aware of the failure and reassembled the body of the vehicle, replaced the gaskets, and sealed the exhaust openings during the initial repair. upon the second repair, the entire exhaust system was replaced and the muffler exhaust system was redirected, but the failure recurred. the manufacturer was made aware of the failures on may 25, 2017 and agreed to repurchase or replace the vehicle. the failure mileage was 130. updated 08/30/17*lj *as

When the car is accelerating there is an exhaust oder that emits through the air vents. possible co2 emission being pick up through the vents. this car has been sent to the dealer. the dealer has confirmed the rear vents are picking up the exhaust fumes.

Strong smell of rotten eggs on heavy acceleration. if this occurs on heavy acceleration, then the carbon monoxide infiltration is constant, but since no odor associated with co, that is undetectable!

When we accelerate to pass a car or speed up on any street the odor envelopes in the cabin. we are not sure where the exhaust is coming in from.

Tl* the contact owned a 2015 ford explorer. while driving low speeds, the contact lost consciousness while the accelerator pedal was depressed. the vehicle crashed into a mailbox. the air bags deployed. the driver sustained injuries to the face, chest, and left arm. medical attention was not required. a police report was not filed. the vehicle was destroyed. prior to the crash, the contact's wife experienced really bad headaches. the local dealer was not contacted and the manufacturer was not notified. the failure mileage was approximately 28,400. ..updated 08/03/17 *bf *tr

Tl* the contact owns a 2015 ford explorer. while driving various speeds, the contact applied the accelerator pedal with force and smelled an exhaust odor. the vehicle was taken to the dealer (bill utter ford located at 4901 s interstate 35 e, denton, tx 76210; (940) 321-7400) where it was diagnosed and repaired. the repair specifics were not available. the failure recurred several other times. the manufacturer was contacted at 800-392-3673 and stated that there was no issue. the failure mileage was 24,000.

When the throttle is depressed fully during passing or increasing speed there is a odor inside the cabin of vehicle. it happens every time the throttle is fully depressed.

Smell exhaust fumes in the cabin when in motion.

Upon acceleration, the cab fills with fumes and exhaust, blowing into the vehicle from the vents. the fumes do not dissipate for 4 minutes. the problem reoccurs every time the car is accelerated beyond 2000 rms, whether from a complete stop, or in the flow of traffic.

Fumes in cabin when acceleration or climbing uphill grades. smell comes into explorer when ac is on with recirculate air is on. this fumes are bad, causing very sick stomach, burning in throat and nose. i'm 66 years old and this smell makes me feel real sick, burns my throat and eyes. a allover sick feeling, red face hard to breath, dizzy feeling. we roll windows down and sometime we pull over and exit the car to get air!! the smell is getting worse, we had the explorer for a year and it is awful. i'm afraid to be in car by myself so our new car don't get much use. make big payments and can't use it. this was our retirement car, now all we have is a car we can't use because it might kill us with all these fumes!!

I bought the car new from ted britt ford in fairfax virginia, in dec 2014. since then my vehicle has a sulfur odor when accelerating hard. also, i have been having medical issues such as head aches since may 2015. i think they may have something do with the exhaust on the car.

While driving up hill or when it down shifts we get a strong order of carbon monoxide and it seems as if is coming form the vents. this has been ongoing since we purchased it in 2015. we have been experiencing headaches from this issue while driving.

Strange smell in cabin of car when first turn air conditioning on. my daughter describes it as "stinky feet".

Since purchased brand new in 2015, we noticed when accelerating that there was an exhaust smell inside the cab with the windows closed. we also noticed on long trips we would get headaches and feel sleepy/weak. called the dealer and complained about exhaust odor, and was told it would be 600-700 dollars to reseal the cab and do some other repairs. i feel this is not fair and this is a defect the vehicle had since new.

This past winter my wife complained about a popping sound when backing our 2015 ford explorer sport into the garage. the problem has now become intermittent and occurs while driving on the roadway.

Carbon monoxide coming into the vehicle called the dealer they dont want to investigate the problem called the dealer about recall they said there is nothing on recall

When you accelerate hard, exhaust fumes consume the cabin and makes you sick.

During heavy acceleration a heavy exhaust smell takes over the cabin of the vehicle. i have taken my vehicle to the local ford company 3 times to repair this issue, and it still has not been resolved. my vehicle was purchased brand new--no previous owners. as i drive and accelerate now, i have to let down the windows of the vehicle to get fresh air in the vechile, as i am worried carbon monoxide may be leaking in with the exhaust smell.

Takata recall, strong odor inside car. strong odor whenever air conditioner is on. strong egg smell. bad smells coming through vents. experiencing extremely bad headaches and dizziness.

My vehicle on highway at highway speeds gets bad odors from exhaust system. i placed a co detector in the vehicle and it has shown high signs of carbon monoxide at least 20 times. i returned vehicle several times to the dealership, they said they made repairs according to some bulletin that they would not show me. the problem still is occurring. dealership told me to contact ford corporate and they cannot help me anymore. ford corporate told me they did everything they can do. they also told me if i keep bringing my vehicle in and they cannot reproduce they odor or co problem they will have to charge me for their time. because it's not a warranty issue. ford knows their is a problem if they have a bulletin about this problem. they have totally turned their back on me and are willing to risk my life and the lives of others. i rarely drive my expensive car anymore and absolutely can't on the highway. this has been on going for over a year now.

7/25/2017 driving on highway at 55 mph, passed a vehicle accelerating to approximately 70 mph. within seconds of slowing back to 55 mph passenger cabin filled with fumes (smells like burning hair) opened all windows but breathing very difficult, had to pull off road and exit vehicle until clear. air conditioner was not set on recirculate at the time. this has been a recurring problem and dealer supposedly "fixed" in june 2016. however, this incident was the first time i had to get out of the vehicle. problem seems to occur more often when air conditioner on or set to recirculate, but does occur when a/c not in use. developed a headache shortly after incident.

After completing a left turn on a warm sunny dry clear day on a flat road surface i had accelerated normally up to about 30 miles an hour (speed limit 45) and all of the sudden completely lost power. for a second i thought the car had stalled so i put it in neutral and tried to restart but it was in fact still running. it would not rev at all. i put the truck back into gear and turned on my four-way flashers. pressing the gas did absolutely nothing, the engine was running rough and i was able to go about 5 miles an hour for about 500 feet at which point i pulled into a parking lot and started swearing at my 2015 explorer with under 23k miles which could have killed me if it had lost power 30 seconds sooner while i was turning left. this is very clearly a health and safety defect and this vehicle should be recalled asap. obviously i cannot allow my wife and child to drive in this vehicle. i've been driving for over 25 years and have never had anything like this happen.

I purchased the 2015 ford explorer used from a local dealership around july, 2016. my family noticed an odor (of exhaust fumes) in the cabin of the vehicle. it happened every time i accelerated quickly. more specifically, i was at a complete stop and then took off quickly to get onto a highway. i took the vehicle to the dealership from which i purchased it. they tested it and confirmed my complaint. they contacted the engineers at ford to see how to fix the problem. i was told that my car was going to be a guinea pig. they replaced a seal and did something that required them to remove the rear end of the vehicle. the dealership did not charge me for the service. they also provided me with another vehicle to drive. when i got my vehicle back, i could still smell the odor. again, i noticed it when i accelerated quickly. this time, i could smell it about 1 minute after the quick acceleration. during the acceleration, my air conditioning defaulted to an "off" position temporarily. i was concerned, so i brought the vehicle back to the same dealership. my car has been at the dealership for over a week this time. i have not gotten it back yet. they told me that they ordered a new exhaust system. i asked specifically if it was different from the previous one. they told me it was different. again, they are not going to charge me for the repairs. i don't think the dealership should have to pay for the repairs either though. i think ford should cover all repairs for this exhaust problem. to make matters worse, the explorer they put me in while mine was in the shop had the same exhaust odor in the cabin. i reported it to the dealership, and they provided me a flex to drive. how can ford expect their sales team to sell these vehicles knowing that there could be poisonous gasses going into their cabin?

2015 ford explorer police vehicle was leaking carbon monoxide into cabin of vehicle. ford said their was a bulletin but no recall for the problem. the cost to get it fixed was 691.15. it is unknown if vehicle was in motion or stationary.

Exhaust fumes fill cabin under hard acceleration. it has happened many times over the past few years, we purchased car new in ~ may 2015. typically we can limit by accelerating slower than desired, which can be unsafe when entering the highway. after hard acceleration has ended and you maintain steady speed the fumes no longer seem to enter the cabin. fumes can be very strong and rolling down windows is the only way to clear. it seems to mostly happen with rear air conditioning in turned on, but not sure. i put todays date below, but this happens often. i have read online and spoken to dealers in the past and no fix seems to be available so we have done are best to avoid with slow acceleration, but we can not be certain that no fumes are entering car. both my wife and i seem to get more head aches than in the past and this could be the cause.

The vehicle was tested and found to have 30 ppm of co in the vehicle while in operation.

Tl* the contact owns a 2015 ford explorer. while the vehicle was stationary, it would not start when prompted. the vehicle was towed to mike reichenbach ford in florence, south carolina where a diagnostic test was performed. the dealer determined that the wires within the fuel pump needed to be repaired. the vehicle was repaired, but the failure recurred. the vehicle was towed to duval ford in jacksonville, florida where the fuel pump was replaced. the manufacturer was not made aware of the issue. the failure mileage was 40,000.

Carbon monoxide leak/odor

Exhaust smell in cabin when passing or climbing grades

Can smell exhaust in the cabin of the vehicle ford has attempted to repair once and the truck will be dropped off for the second time

Exhaust or fumes in cabin w rear ac

When excelerating onto freeway a burning smell coming out of vents into car. when idling car at stop light burning smell coming out of vents into car. white smoke coming from under hood while idling along with the burning smell. have taken it to ford many times and they couldn't find anything. was documented when i had my 1st oil change on the car.

Since january 2017, i have occasions noticed a sulfur type exhaust smell in the vehicle cabin when moderately accelerating. i have had it in for service for this problem 4 times. tsb solutions were performed the first 3 times, and in kune 2017, i was told there is no problem found and i should take it to another ford dealership for further service on this problem. since the last service date of 6/20/17, i have documented 4 more occurrences of noting this smell in my vehicle cabin.

Heavy exhaust odor no matter if a/c is in recirculate or outside air.occurs when car is driving or stopped

Carbon monoxide smell during acceleration. sometime makes me dizzy. i have taken the car back to the dealer numerous times and have been told by the service dept manager that it is a design flaw.

Takata recall - i frequently come close to blacking out while driving the vehicle. on a number of occasions, i have almost crashed the vehicle while driving on the highway. i work in a congested downtown area and sit in stand still traffic for close to 30 minutes twice a day, 5 days a week. i have been to a specialist trying to figure out why i am having episodes of what i thought were "extreme sleepiness". it never occurred to me that the sudden onset of tiredness could be linked to the air in my vehicle, however, now that i am aware of the situation, my symptoms make perfect sense. i am also having frequent headaches and difficulty concentrating and focusing while working. i am the cfo of a real estate company and i have noticed my ability to focus has clearly diminished. the concentration level and work ethic that brought me to my position is being compromised and despite healthy changes to my diet and exercise i cannot maintain the same level of productivity i once had. i would like the interior of my vehicle tested for carbon monoxide because i am certain that it exists and i would like to understand the level of poisonous gas that i have been exposed to.

Have had several occurrences of nausea while driving in the last 6 months.

During the use of the ventilation system the cabin of the vehicle will fill with exhaust odor while sitting still or during movement down all roads. this smell grows the more the vehicle speeds up. the vehicle has 30k miles. this vehicle is a quick response vehicle for an emergency services organization.

Carbon monoxide comes through the a/c vents when i hit 50/55 mph.

I took my 2015 ford explorer in to have it serviced. i bought the vehicle new. the rear passenger seat would not fold. the ford tech charged 105.00 to review the issue and stated "the hinge has a broken-faulty part" however ford will not cover the repair charge and it will be 980.00 to fix their "faulty" hinge. this is unbelievable, the integrity of the parts were "faulty" as noted by the ford tech and this is a safety issue if the seats do not operate as intended. any broken parts due to 'faulty" workmanship should be replaced at no charge to the owner as soon as possible. i was told ford warranty will not cover this expense even though the parts were 'faulty" to begin with! if seats are not save and operate as intended, i believe it's a severe safety concern, especially with young people in car seats in the back, what other issues could arise from this "fault?"

August 19: identified 3 error codes, one of which was the power steering. tech. said vehicle would be very difficult to steer if it lost power steering because of the size of explorer. service checked wiring and connections, and they had also driven the vehicle, but they needed more time with the vehicle. august 28: on a clear, warm day at about 1:00 pm, driving 6 people in the explorer on the expressway when we started experiencing problems. chiming noises were heard initially, then intermittently. the dashboard lights started blinking on and off. the entire dashboard then went black, then intermittently on with the speedometer going back and forth from 0 to around 75, then blacking out again. left hand side of dashboard displayed brake system warning symbol and low tire pressure warning symbol. the air conditioning and radio went off. awd off message appeared on left side of dashboard. right hand side of dashboard displayed: stability control, stability control system off & front air bag symbols. maximum heat started pouring out of vents. abs symbol appeared and right hand signal came on. service advance trac message was also displayed at some point. this problem episode lasted at least 4 minutes while we were driving. we took pictures of the dashboard and videotaped part of this episode. september 13: service techs can’t duplicate problem, the ford hotline engineer suggested that the service dept attach a flight recorder to car in an effort to record activity if the problem reoccurs while driving. cell phone won't sync with the car since the last incident on aug 28th. service tech explained that this a network problem and flight recorder worked off the network, therefore flight recorder would be useless . the service tech informed the ford engineer that they would not be installing the flight recorder because it would be ineffective.

When under load (i.e. climbing hill) or fast acceleration (passing a vehicle) there is a strong odor of exhaust in the passenger cabin. the odor is coming from the air vents throughout the vehicle. windows must be opened to get rid of the smell. this occurs primarily and was most noticeable when the air conditioner unit was operated (on recirculating air setting) and while driving up an incline. . note: although this issue is reported as occurring on the date indicated, we have noticed it multiple times with the same symptoms and circumstances!

When under load (i.e. climbing hill) or fast acceleration (passing a vehicle) there is a strong odor of exhaust in the passenger cabin. the odor is coming from the air vents throughout the vehicle. windows must be opened to get rid of the smell. this occurs primarily when air conditioner is on, but has also happened when ac off. vehicle was returned to dealer for this problem and tsb-14-0130 performed, however, problem still occurs although less frequently and odor not as strong.

Total failure of steering no warning. driving i-26 turned off to get gas without warning total loss of steering.

Cabin, from day 1, always fills with putrid, exhaust type odor under hard acceleration. although the "when did this happen" field requires a date, this is ongoing.

Strong rotten egg smell on hard acceleration.

Burning plastic / exhaust smell inside the cab any time when accelerating

While driving 30 mph coming up on a left hand turn my power steering went out, the advance trac light came on and the stability light also came on making it really hard to make the turn. luckily there was no cars turning on my right allowing me to use up both lanes. i was able to pull to the side of the road turning it off for a couple of minutes while i looked to see if i had turned something off. i started it and everything was fine as before.

Tl* the contact owns a 2015 ford explorer. when the accelerator pedal was depressed at various speeds, exhaust fumes entered the vehicle from the vents. the dealer was able to duplicate the failure, but the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 40,000.

Tl* the contact owns a 2015 ford explorer. while driving 60 mph, the no key detected warning indicator illuminated and the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to the dealer to be diagnosed. the mechanic was unable to retrieve a fault code. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 18,400. updated 10/06/16*lj *tr

Tl* the contact owns a 2015 ford explorer. while driving and accelerating the vehicle, an exhaust odor entered the vehicle. the vehicle was taken to a dealer where it was diagnosed that the hvac module and air extractor needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 19,200. the vin was not provided.

As i was driving home from work. i made a right hand turn (at a stop light)and heard a "thump" i got out to investigate and their was my front axle (from what i was told) was on the ground! lucky for me i was on a side street or the outcome could of been a disaster.

3.5l ecoboost, 24k miles. upon attempted acceleration, engine does not produce full power. engine lags significantly then surges in both rpm and acceleration. issues has persisted for approximately 3k miles. issue occurs during all environmental conditions. check engine light has not come on. no codes have been found. vehicle has been examined by hudson ford in wisconsin. no resolution provided, issue continues to exhibit itself.

Tl* the contact owns a 2015 ford explorer. while operating the vehicle, exhaust fumes were present inside the vehicle and caused the occupants to become drowsy. while using a carbon monoxide detector, the reading indicated that the carbon monoxide levels reached 60 parts per million. the contact indicated that the failure was most noticeable when the air conditioner unit was operated or while driving up an incline. the vehicle was taken to the dealer on several different occasions and the extractor, molding, valve asy auto drain, power take off asy, and the transfer case were replaced; but, the failure continued. the manufacturer was notified of the failures. the failure mileage was 100. the vin was not available. ..updated 09/20/16 *bf..updated 12/20/16 *bf *tr

At least on four occasions (first time in september 2015 in florida), while driving (on highway & city streets) , suddenly lost power steering. had warnings and icons displayed including "service advance trac" and "steering assist fault." vehicle was difficult to maneuver. upon turning vehicle off then on, messages were extinguished and power steering was restored. this presents a dangerous situation for the driver.

I have noticed this smell some since i purchased the vehicle, but it has progressively gotten worse. upon heavy acceleration (such as merging onto the highway), there is a very strong burning smell that takes over the inside of the vehicle. the smell seems to be exhaust coming into the vehicle. i have noticed an increase in "sleepy driving", or getting sleepy even if it is just on my way home from work. in july 2016 i took the vehicle in to be fixed, however, the fix did not work. this morning i took it back to the dealership for more repairs. i have a young child, and these fumes coming into the vehicle is not acceptable and needs to be taken care of immediately. ford needs to do something, or provide a major discount towards a new version that doesn't have this defect. i finally got the vehicle i wanted, and i can't drive it because of this issue. please make ford fix this problem. 7 years of this being an issue with ford vehicles is way to long!!!

We bought our explorer february 2015 and when i excelerate there are fumes that come inside and smells like exhaust and something burning. when i took it in they said it was the catalytic converter, but it's still doing it a year and a half later. taking it back again.

Noxious smell coming from vents while going up hill. this is an on going problem dealer has had several tries to repair.there are other repair attempts that dealer would not provide paperwork on.

I've had my 2015 explorer for a year now. since i have had it, when you get on the gas such as merging in traffic or just taking off there is a fowl smell that comes and goes. i thought because it was a new vehicle that would happen until i read the current investigation and i am now worried that it isnt supposed to happen and it could be bad for my children and i.

1st. steering needs service warnings, took to dealer they could not replicate message and get a computer code, 3 days in the shop. 2nd power steering completely went out while driving on the highway, difficult to steer & make turns, got it to the dealer they saw the problem, however, after turning off car they could not replicate and get a computer code, could not get approval from ford to repair. 10 days in shop this time, picked up & not repaired. told to return when happens again, now driving an unsafe car. dealer helpful, furnished rental car, no approval from ford co. for warranty repairs with out computer codes, maybe something is wrong with the computer also!

I smell gasoline inside the cabin of my vehicle and it has made me sick on several occassions.

Tl* the contact owns a 2015 ford explorer. the contact stated that there was an odor of carbon monoxide from the cabin air filter when the vehicle accelerated and the air conditioner was activated. due to the odor, the contact experienced brief moments of dizziness and an abnormal feeling. the failure occurred without warning. the dealer diagnosed that the odor was due to the new vehicle smell dissipating. the vehicle was not diagnosed again. the manufacturer was notified of the issue. the failure mileage was approximately 90.

My 2015 ford explorer gives off exhaust gas that enters the cabin under acceleration to highway speeds and has made passengers in my car sick and vomit. the problem started immediately after i bought the car and as of today the dealer cannot fix the problem. i have had it back to the dealer numerous times and have contacted ford customer care center without success. they say the car is fixed but still smells. the dealer tells me they have been in touch with ford and still no remedy. its almost like they are waiting for the warranty to run out so they can forget about this problem. my brother has an explorer police vehicle and on a recent trip with him in his car his did the exact same thing.

My wife and i park our 2015 ford explorer xlt in the parking area in front of our house. in order to go anywhere, we need to back it out of its parking spot, reverse-turn to the right, apply the brakes, put the vehicle in drive, and finally drive forward on the driveway until reaching the street. this morning, my wife planned to go to the store. she entered the vehicle, started it, put it in reverse, and proceeded to back out of the parking spot. as usual, she applied the brakes to stop the car and put it in drive, but unfortunately, this morning the brakes did not respond. she applied the brakes a few more times to no avail. after that did not work, she applied the emergency brake, which did not do anything either. finally, she turned off the engine and put the car in park, which didn't do anything either. she ended up doing a u-turn in reverse. my other truck was parked to the right of where the ford explorer was parked, so once the ford explorer reached my parked truck and collided with it, the ford explorer finally stopped. in addition to my wife, our two sons aged 6 and 8, were inside the vehicle with her when this happened. we have attached a photo of the ford explorer collided onto my parked truck (a ford f150), which it had to do in order to stop and not collide into anything or anyone else. the main reason we got a ford explorer is because we believed it would be a sturdy suv that would keep my wife and kids safe, so this incident is extremely concerning. the car is almost new with approximately 12,000 miles and we have had already had to take it into the repair shop approximately eight times. we have asked ford to replace it, but they have not been willing to do so, which is why we are escalating this matter to regulating agencies for resolution as well as out of concern for other families who may have had a similar experience.

I was driving steering wheel locked as i was making a right turn, locked it as i was half way on the turn. this happened on the 10th of march. today 3/17/17 as i was reversing it locked again good thing i wasn't on freeway or in high traffic area. i purchase vehicle from hyundai gilroy in gilroy ca which they werent help at all. i just bought this vehicle end of december 16'. they just blew me off and i was told i wasn't under warranty nor any recalls on this vehicle. i did some research looks like i am not the only one dealing with this issue.

The electric power steering turns itself off without warning. in 30000 miles, this has happened three times. we get an error screen on the dash telling us to take the car to the dealer for service. two times i was driving slowly in a parking lot, and the third time my wife was driving over the skyline bridge in florida. each time we safely pulled over, shut the car off, and when restarted the power steering recycled on. i took the car to the dealer each time, and was told that no error codes were in the computer, so the car was fine. of course it is not fine, or it would not shut off the power steering. the car was under bumper to bumper factory warranty. being concerned with the safety of my family, i traded the car in for a 2017 explorer hoping the issue has been resolved.

Tl* the contact owns a 2015 ford explorer. while operating the vehicle, the odor of exhaust fumes was present inside the cabin. the failure caused the occupants to experience headaches and nausea. the vehicle was taken to the dealer, but the cause of the failure was not determined. the manufacturer was notified of the failure. the failure mileage was 30,000.

Bad smell in the car and headaches while driving and parked with engine running.

My 2015 ford explorer has had a foul smell with the air conditioner and heat turned on but mainly the air conditioner.when driving the vehicle for longer then 20 minutes anyone who is in the vehicle either gets a headache or becomes nauseous. on several occasions my 2 young children have even vomitted in the vehicle. after reading about this carbon monoxide issue i am appalled that i even have to drive this vehicle longer. what is it going to take for ford to do something about this.

Odor emanating from a/c vents while a/c is running and vehicle is accelerating.

I've been feeling really sick after i finish driving and there is a distinct oder that fills the cabin. it's a smell of rotten eggs or some kind of perm smell. i feel very nauseous and dizzy after driving! this has been going on for at least a year! especially when i accelerate the smell is prevalent.

Every time i am getting on the interstate and have to give it gas, i can smell exhaust in the cabin. and then while trying to pass another vehicle i can also smell the exhaust in the cabin. i reported this to the local dealer back in september of 2016 and they said that there was no recall or reported issues with my complaint.

During acceleration and while the ac is on, i get co2 in the cabin.

Sulphur like smell comes through the vents inside the vehicle ..i've been putting air fresheners on the vents for 1+ years , im now getting migraine headaches which my dr. said was caused by the fumes inside my car . i went to the dealer and they said nothing is wrong with the car. i spoke to ford and they told me to go back to the dealer so they can find a remedy. the car is not safe to drive.

I purchased this vehicle in april of 2015. a month or two in i noticed when accelerating and/or running air conditioning exhaust type smell/fumes fill cabin. vehicle has been taken twice to dealership (bates ford of lebanon tn) but they seemed oblivious and advised nothing was wrong. i have experienced dizziness and headaches and fearful to drive it. i have not received any recall notices and this is very worrisome! i paid over $30,000 and am still financing it and do not want this vehicle! my family is at risk! please help!

Bought vehicle brand new at the end of march 2015 and it smells like rotten eggs when accelerating or climbing a hill and has since i bought it.

Tl* the contact owns a 2015 ford explorer. the contact stated that carbon monoxide penetrated the vehicle. the contact performed an inspection, which detected carbon monoxide at the front driver and passenger areas. the vehicle was taken to the dealer for further inspection. the manufacturer was notified. the failure mileage was 13,700.

I have been smelling something inside my car that smells like rotten eggs other times you can smell the exhaust my two children and i have been experiencing headaches nauseous and stomach issues my children have been sick a lot since i bought this car

Exhaust coming into the cabin of vehicle while in recirculating air mode. feel light headed, faint and about to pass out. i am pregnant and these fumes can potentially harm me and my child and the my 3 year old as well.

Tl* the contact owns a 2015 ford explorer. the contact noticed an abnormal odor in the vehicle. after an exhaustive investigation, the contact deduced that the odor stemmed from an exhaust leak. the contact stated that the odor emitted from the heating/air conditioning vents. the vehicle was taken to the dealer on several occasions for diagnostic testing. the contact was not given a prognosis for the odor. the vehicle was not repaired. the manufacturer was notified of the issue. the approximate failure mileage was 23,000.

Gas smell the car has a gassy odor when you accelerate. we bought the car brand new, and at first i thought it had to do with it breaking in. here we are over two years later and you can still smell it.

Strong oder or exhaust when accelerating from a stop or attempting to pass. usually have the windows up and the air conditioning on and at higher rpms

Exhaust odor, carbon monoxide present in cabin. check engine light.

Exhaust fumes entering inside car when air condition is on. had car serviced told ford dealer of problem, they changed air filter still have problem.now it is all over news there is no fix for this problem. dosnt matter whether car is in motion or not.

I am getting the exhaust smell upon accelerating. i want to be part of the complaints already in existence. this has happened several times.

During hard acceleration while the air conditioning is on, a foul odor enters the passenger cabin. (such as passing another vehicle or going up a hill.) this happens every time i drive the vehicle in warm weather and run the ac. so it's an on-going condition, not a one time event.

Strong odor -- similar to that of natural gas -- when idling (stop light, traffic, etc). it's been happening for months. i've read recent news stories about similar issues and thought it important to add my observation to the monitoring activity.

Saw on the news this morning that there is a possible issue with carbon monoxide in the vehicle - both my wife and i complain every time we drive the car since we got it that we get headaches-- and believe now this must be the cause. need to get this fixed.

I was sick for 7 months due to a smell coming in the ac vents come to find out it was exhaust. palm bay ford in palm bay fl said the problem was fixed. driving the car from the dealership to the house caused us to get sick. we have since parked the car and trying for the lemon law. this happens when you are picking up speed. ford and palm bay ford says there is nothing wrong and the problem is fixed. i was driving the car from 08/15 to 12/14/2016 when we took the car to palm bay ford.

There is a gas/propane smell inside of my vehicle which requires the occupants to roll down the windows because of safety concerns. the smell is more prevalent when accelerating and using the air conditioning system. there is a strong exhaust/gas smell present in the vehicle causing sick conditions of all passengers.

I bought the car in september of 2015 and noticed upon hard acceleration such as entering the interstate or passing a car there is a smell of exhaust that comes into the cabin area and in order to relieve the smell the windows need to be cracked a little bit and this only happens upon hard acceleration.i have not had this experience with any other vehicle. i have also had problems with the transmission but they cannot seem to figure out when accelerating between 20 and 40 miles per hour you feel a shift in the transmission which for a new vehicle is a bit odd. at 10,000 miles i had to have a stabilizer bar in the front and replaced i notice a lot of heavy clunking as i drove my car around and this seems to be the problem. i i have also had issues with the headliner coming out on the driver side front door this is been pushed in and replaced 3 times and it's working on its fourth time. the issues with the transmission and the exhaust fumes in the cab and have yet to be resolved. bought the vehicle brand new and have had it in for repairs more than 15 times, the dealership says the exhaust is fixed but fumes still emit into cabin.

Purchased new 12/2014 and have had an exhaust smell inside the car when driving. exhaust odor is very strong when going up hills and when engine is under a load such as acceleration. even with the a/c on re-circulation mode, the odor is quite strong to the point of having to roll down the windows. we also experience headaches while driving from all the fumes. we have had it to the dealer for this issue at least twice, the fist time they said nothing was wrong. the most recent visit in december 2016 they replaced some body seals on the back of the vehicle which has helped some, but we still have fumes getting into the vehicle and we still get the headaches. it is to the point that my wife is afraid to drive the car. we are also now aware there has been a service bulletin on this very issue since 2012 and ford has been aware of the problem on the explorer. so they have been selling these with a known defect that is a real safety issue with carbon monoxide poisoning. also, our dealer (team ford) did not address it until we really pushed the issue on the most recent visit this past december after 2 years of dealing with it, but its still not solved even after having the vehicle for 10 days. we are very concerned about this and very unhappy with the initial deal response as well as ford selling us the vehicle with a known issue that is quite dangerous.

I bought a 2015 ford explorer in may of 2015. i frequently smell a sulfur odor in the cabin of my vehicle, especially when climbing hills. i sttarted experiencing severe headaches, nausea, lethargy, numbness, tingling, and cramping in extremities, lightheaded, loss of balance, vision problems and more during the summer of 2015. the symptoms continue through today. i have been under the care of several doctors since then including a neurologist, cardiologist, orthopedic spine surgeon, and podiatrist. all are trying to figure out what is causing my symptoms. i have had a mri of my brain, x-rays of my spine, neurological testing and additional tests to try to figure out what is going on. two friends just told me that they heard of others who drive 2015 ford explorers who experienced the same problems as me.

I've been dealing with exhaust fumes entering my vehicle upon a hard acceleration. i'v taken my 2015 explorer to the dealership 5 times to get this correct, with no positive resolution. i'm also experiencing a knocking noise when making a hard left hand turn. i've brought to the dealership twice to fix it, with no resolution.

I have a very strong sulfer or egg smell coming from inside the car while driving, i always thought it was the car in front of me but now that i see the reports i believe it may be my own exhaust fumes coming inside the car, it is worse in the summer time when it's really hot with the a/c on.

Exhaust fumes in cabin causing severe headaches, nausea nad lethargy and passengers getting sick as well as driver -this happens every time a/c/heat on,not on start date only

Exhaust odor inside of vehicle while driving. diagnosed on 2-14-17 tsb 16-0166.

After ford dealer completed the third tsb 16-0166 repair to fix the exhaust fumes smell in cabin, i still have the same problem. tsb 16-0166 repair did not fix the exhaust gas fumes smell in the cabin. the problem usually occurs with the air conditioning on, going up a steep hill, or going over the crest of a steep hill, speed is in the range of 45-60 mph, and not in full open throttle.

Exhaust smell in the cabin while driving. smell can happen at anytime while driving.

Exhaust smell in cabin, all the time.

I own a 2015 ford explorer and have complained numerous times to the dealership about the smell of toxic gas smell or rotten egg smell upon acceleration. they are aware of the problem but have not fix for it. i filed a claim with autonation ford a few months back and left several messages, as instructed, for the service manager of the dealership and have gotten nowhere. he does not return my call. i have children that sit in my car and i know it is not safe. upon research it is the release of carbon monoxide and coming through the vents. i need help on this matter because i do not want to even drive it. it started in 2015 and continues

Brakes failed on ice no abs.

Suddenly, while backing out of a parking spot we noticed a loud popping sound while turning towards the right. on the drive home it popped every time we turned right. after taking it to our main mechanic, he informed us about a steering gear / rack and pinion problem. my vehicle has 90,000. i drive it maybe 80 miles a week. it doesn’t make any sense for it to be having this extent of a problem from “wear and tear” upon my own research i found hundreds of people with the exact issue with the rack and pinion. also leaving them dumbfounded as to their ford explorer having <110,000mi with a steering gear issue that averages a cost of $2500. this is absolutely a dangerous ford problem that needs to be recalled and resolved immediately.

Tl* the contact owns a 2015 ford explorer. the contact stated that on two separate occasions at start-up, the steering assist fault-service required message was displayed on the instrument panel. the contact called ronnie watkins ford, inc. (101 george wallace dr, gadsden, al 35903) where she was given an estimate for the repair and declined the offer. she then had the vehicle towed to an independent mechanic where they replaced the steering gear. after the second failure, the contact had a family member drive the vehicle to her residence where the vehicle remained parked unrepaired. the contact called herlong ford, inc. (775 augusta rd, edgefield, sc 29824) and was informed that the vin was not under recall. the manufacturer was also notified of the failure and referred her to nhtsa for assistance. the failure mileage was unknown.

On jan 20, 2021 my 2015 ford explorer left driver side lower windshield moulding panel flew off into traffic. i was travelling at 45 mph on a windy day. i circled around and someone had run over it and so it was not repairable. i had 96k miles on the car. i got the car in 2017 and have not had windshield replaced. i saw a few cars swerve around it before another car hit it. this could cause an accident.

I've been informed that my 2015 ford explorer sport with less than 60k miles needs a new steering rack. this is unacceptable for a higher end vehicle with lower miles. very disappointed and i see that many people have been told the same thing. the price of this rack is close to 2k.

When putting car in park it will alert transmission not in park have to turn car on and off and on park until it finally goes in to park

Ford explorer continues to shut off engine while driving on the highway or fwy. this is a safety hazard for me and my family. the truck suddenly looses power and turns off. i have to wait a minute then start engine again

Loud popping, clunking noise coming from passenger front wheel. steering becomes difficult to control. more dominant noise at low speed. i took the vehicle to a local ase certified mechanic. they inform me that the rack and pinion needs replaced. i only have 71,500 miles on the vehicle. within further research, i have found hundreds of complaints with this same issue.

I received a letter stating that my car was being recalled back in november of 2020. i called empire ford in new bedford mass immediately to make an appt to get it fixed. it has now been 2 months and i am still awaiting an appointment after calling them several times. they first told me it was on back order the pets, then a few weeks later they told me i should bring it in first to see if i actually needed the part. i told them there was a recall for a reason and i wanted the part changed. it was not up to them. i am still awaiting to hear back. they are the only ford dealers near me and they are terrible. i have had several bad bad experiences with that shop.

Exhaust odor smell inside the cabinet

The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 mph, or 10 mph or 20 mph or 50 mph and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. there is something seriously wrong with these cars! so anytime the car is running exhaust fumes are entering the passenger cabin.

My steering failed as i was traveling with my grandkids on a local suburban road. it took all my effort to steer the truck back to my home. this was very dangerous as the steering would also freeze and lock in one position. i had it repaired at my ford dealer. total cost: $2,107.00! this is a serious safety issue that the manufacturer should cover! i have 85,000 miles on my explorer.

While driving on a local suburban street, my power steering went out. it felt like it was in a manual mode and it was extremely difficult to get back home.. my two grandchildren were in the car, and this situation put us all in a dangerous situation. i managed to get the car to my ford dealership and after assessing the situation, they determined that the power steering rack failed. this resulted in, not only my losing the use of the vehicle over the weekend, but an extreme bill, of $2107.00!

When the car is in reverse the back up camera malfunctions. sometimes the picture is distorted or appears backwards. for instance, the curb may be on the right side of my car, but appears on the left in the camera. more often, the camera does not work at all and no warning sounds occur for objects that may be behind the car. this issue is a safety recall in 2019 and 2020 models. i’m experiencing the same issues, but my year has not been recalled that i know of.

Ptu is leaking. the fluid is bad and needs seals installed. i smelled gas and hot motor. type smell. this happened to another 2015 ford explorer owner by friend - it was not discovered as early. this is a hazard to the driver. sounds like it’s an issue for many explorer owners. should be recall? would i be reimbursed?

Air bag light came on on the display. took it in for diagnostics and it was determined to be a wire harness that needs replacing, until almost 900 dollars is spent to have the wire harness replaced all airbags in the vehicle are inactive. this is an issue numerous ford explorer issues face and it is pretty close to being held hostage by ford. seats and carpeting have to be removed for the wire harness to be accessed, this is a design flaw at best as users can’t really access it so how could they harm the system? it is absurd that to have working airbags in our vehicle we have to spend anything if we didn’t commit any error, nor is there any real protection if it were to happen again. this is quite a large safety concern, i’ve seen countless complaints online with this issue and was told by the service advisor at ford “we have people come in for this all the time”.

Air bag light came on around 58,000 miles. got it diagnosed by mac haik ford pasadena. dealer said it was an issue in the airbag wiring harness under the rear seats and falls under tsb 16-0001. the air bags throughout the car will not deploy because of this major safety issue.

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving at various speeds, the driver’s side door panel detached from the vehicle. the vehicle was taken to the dealer where it was inspected not diagnosed. the door panel was not repaired. the contact mentioned customer satisfaction program: 17n04 (front door trim panel repair) as a possible solution to the failure however, the warranty was expired. the manufacturer was made aware of the failure and informed the contact that the customer satisfaction program 17n04 had expired. the failure mileage was approximately 70,000.

Air bag light came on and would not shut off..went to dealer ... it was defective wiring plug under 2nd row seat...$1059.00 to repair. the air bag will not work without it. this is a common problem with many years of ford explorer. they should have to pay for the repair. it is a safety problem !!!! light stays on whether the car is moving or not

Ford is taking appointments for recall replacement of orignal recall part but then when you show up to dealership being told no idea when parts will be in due to covid , recall notice said this is safety issue but we are told to keep coming back next year; should not they tell us prior to taking off work and coming in that recall notice is joke and plans are not until next year to potentially fix? ford corp was just as useless as far as being proactive and when this can be fixed. it should not be job to police ford to see when parts are in and not sure why you did notice if can not be repaired, recall notice 20v-675. i understand covid delays but as essential worker who will be driving this car to work every day seems a crazy way to run recall. if in crash at least i am on record to all of you.

Back up camera going out. works for a few seconds and j.g the goes black.

I have had replace the steering rack in this car twice. once at 50k miles and then again at 92k miles. i have owned a lot of vehicles and have never had to replace a steering column, let alone 2. researching it on the web it seems to be common in the car and very dangerous. it's so common that the dealer i brought it to stocks the part. that's scary! i have attached my 2 invoices for the same steering replacement. i'm hoping to at least get refunded for the second one. or better yeat both if youy decide there should be a recall for this problem.

Steering fails when moving and refuses to turn on any street. we have to stop, turn the ignition off and restart the vehicle to resume driving!

Loud road noise around driver door, rubber seal does not stop air and road noise to interior of vehicle.

Right front wheel bearing had to be replaced.

While driving on the highway and towing a trailer the vehicle suddenly lost power and dramatically slowed down. it was almost like slamming on the brakes. the information window showed "terrain management fault". the engine was barely running and was running erratically. i was able to get pulled over and stopped the engine. when i tried to restart it the "terrain management fault". appeared again and the engine was again barely running. after a few stops and starts the message cleared and the engine began to run normally. the ford dealer found a bad throttle body assembly was faulty. the repair was not covered under warranty.

The paint on the hood of my car appears to be “bubbling” in multiple spots.

The driver side interior door panel has detached from the door frame at the top near the bottom of the window.

Vehicle started make grinding and knocking noise in slow speed turns. 77,000 miles on vehicle. took to dealership, and was advised steering rack needed replacement. cost would be over $2,000, and not covered by warranty or recall. after seeing all the posts on this site, and others, it is obvious a recall should have been issued. not only has this been ongoing in explorers, but is also a major safety issue.

2015 explorer sport 3.5l v6 ecoboost, car shudders while trying to maintain highway speeds while barely touch the gas. engine misfires, hesitates when trying to accelerate quickly. ford nor dealer will do anything about it saying its "normal". purchased the extended warranty but still no resolution. has been on going for about a year. at one point the car went into "limp mode" and would only allow me to drive 20 mph on the highway while the rpms' where maxed out. thankfully i was close to a dealership to have it looked at. said "pipe hose clamp came lose". something is wrong with this ecoboost engine. there have been lawsuites over it. i have taken it to the dealer several times, had several techs, supervisors drive it and nothing.

Very strong smell of gas inside of cabin while driving with heat on. *tr

This car was bought new with less than a 100 miles on it, at about 7000 miles while entering i 495 from a ramp i stepped on the gas and the steering locked up i quickly took my foot off the gas and the steering unlocked,i visited the dealer and complained the car was checked no problem was found ,at 32000miles i started hearing noises from the front of the car sometimes while backing up this was intermittent and i was never able to duplicate the noise at the dealer until i had a complete failure at 42700+ miles the noise was occurring constantly,the dealer' s diagnosis was failure of the steering box,i am not an expert but this is a dangerous problem the failure occurred while i was driving at 20 miles per hour on city streets,if i had been on the freeway at 70 miles an hour it could have created an accident with injuries and who knows what else talking to the manufacturer is useless my complaint was and is been ignored i think this car has a defect in the steering system that is worth your investigating for the cause before someone is seriously hurt in an accident.as i write this the defective part is being replaced at a ford dealer. *tr

My car has projection headlights. on a dark road, it appears as though there is a black curtain over the top half of my windshield. road visibility is limited by this, this would be the cut off line where below the line there is light and above it is total darkness. on back roads where there are no street lights, this is a horrible blind spot that is worsened by going down hills and around curves. going down a slope causes the projection to be shortened to immediately in front of the vehicle. if there were pedestrians or animals beyond this area, they would be invisible. driving over bumps in the road make the cut off line bounce around, quickly becoming annoying as well as dangerous. anything above this cut off line is invisible, such as road signs. on a perfectly straight and level road the lights are bearable. *tr

I purchased the 2015 ford explorer in late march 2015. although the smell was there from the beginning it was progressively getting worse. it seems to happen whenever it feels like it. it occurs with the a/c off, while driving at a steady speed, and upon acceleration. i have taken it to brandon ford for several attempts to fix the problem, which they had no idea it even existed. after several attempts to fix the exhaust/carbon monoxide ford is telling me they have a report that a field engineer has deemed the fumes/poison entering the cab "a normal occurrence" and they will no longer put it in service. *tr

After a hard acceleration, on the highway or when accelerating on a freeway entrance ramp, we smelled a burnt hair odor in the passenger compartment of our 2015 ford explorer. after smelling this, i did some research and found other ford explorer owners with the same complaint and the smell was accompanied with carbon monxide. 9-28-15 dealership sealed rear underbody. 5-2-16 dealership installed new downturned muffler assembly. after this fix the smell went from a few seconds to a minute plus. caused watering eyes, headache and coughing. 7-26-2016 dealership replaced the muffler system that had "bad welds", and reprogrammed electronic modules. sept. 3, 2016 left on a trip, and the smell came back while paasssing on the freeway. also on a trip, the burnt hair smell came into the vehicle through second row, passengers, lowered window. the smell appeared again while going up a hill on freeway, this time through the drivers lowered window. watering eye, headaches and coughing accompanied the odor. 10-3-2016 dealership resealed all of the back of the vehicle and improved tailgate gasket. district engineer did an onsite inspection. 11-30-2016 picked the repaired vehicle up. 12-4-2016 exhaust fumes again while accelerating up freeway on ramp. 12-9-2016 ford denied a buy back claim. the odor never happens around town. i need to get rid of this 2015 ford explorer for one we can take on the highway.

Tl* the contact owns a 2015 ford explorer. the contact stated that a fuel odor emitted from the vehicle when the heater was activated the vehicle was taken to the dealer, but the failure was unable to be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 19,000. updated 02/03/17*lj *cn

Strong exhaust odor in passenger cabin when operating the vehicle with full throttle applications (e.g., passing, climbing steep grades or merging onto freeway ramps)

No engine acceleration the truck failed to accelerate when entering highway ca 92 west bound. the truck maximum speed was 20-25 mph with the accelerator pedal fully extended. the check engine light came on flashing yellow and you could smell fuel. the truck was shaking and shuttering.the truck wouldn't not accelerate beyond 25 mph onto to the highway. i believe the problem lies with the eco boost system.

Vehicle with just over 31000 miles. sudden burst of exhaust fumes, burn eyes. difficult to refresh air even with 4 windows open. exhaust fills interior whenever stopping vehicle. very bad. i waited over 20 years to get a "nice" vehicle. very disappointed. dealer willing to correct for $850.00.

Sport model front end has had a loud popping/ creak noise when going over bumps at a angle and also sharp low speed manuevers ( pulling into tight parking space) since it was basicly brand new. loud ticking noise from front hubs at low speeds first visit to ford was at 9,000 miles they could not duplicate it. vehicle now has 32,000 miles roughly, the popping and creaking has gotten worse my wife was leaving work and was backing out of her parking spot and the rack and pinion locked up on her. mulltiple wanring lights came on and she was unable to steer the vehicle. she called me and i told her to cycle the key multiple times and see if it will reset to be able to drive to my work so i could scan it and see what codes it has. she took surface streets to my work. it had codes p0022: cam timing over retarted p052d: cold start cam timing over retarted p193e: a/c clutch request signal u0121: lost communication with abs control module c1b00: steering angle sensor this is the second time cam phaser codes came up. they replaced cam phaser this last visit and vehicle still stumbles/misfire feel at idle. they were "unable to duplicate" rack and pinion/ suspension noise. my wife does not feel safe driving vehicle. it has been getting random hard spots while driving. i took it to another local ford dealer and they want to charge me for diagnostic if they cant "duplicate" i just got done paying for 3 weeks of rental and cant risk several hundred more dollars to have them, say they cant duplicate it. so i will be picking up the explorer and i am now stuck with a unsafe vehicle as the steering could "lock up" again at any point. there are multiple cases just like mine that i found and i am not willing to risk having my wife and child have the rack and pinion fail while she is going down the freeway we got lucky with it locking up while at low speed the first time.

Supposedly there was a recall in 2017 on the side window uphostery, i made a complaint to ford that we never received notification on this but they insisted that it was sent

While driving down the road at 55mph the electronic power steering went out without warning. this caused me to go off the side of the road and into a fence. very dangerous, as i have read several other stories online stating the same things and some at higher rates of speed on the interstate. luckily i was alone and no one was harmed. it could have been alot worse.

Rich ford service manager crystal switzer, confirmed they have done this and all notices from ford, tbs16-0165 became ford recall program 17n03 and supplement #1 dated october 26/2017 i filed complaints 08/20/2015 up until today with, rich ford, ford motor co, ford motor co.com, about the carbon monoxide complaint, i have become; sleepy, sick, nauseous, vomiting,

While driving in wet conditions with the automatic cruise control enabled the vehicle pulls to the sides. fords response is that the brand new winter tires are causing the slipping.

Wife drove to grocery store parked went in store came out to truck started it put in reverse in there was no power steering. traction control light is o abs light is on and brake light is also on . vehicle is no longer under warranty. looked up the problem on internet and lots of same problems with this.

The steering rack and piston must be fully replaced. i noticed the steering felt a little odd the day before. i received an emergency warning when i parked. when i was parked i was unable to start the vehicle. i had to get it towed to koons ford of baltimore. now koons ford says it will cost me roughly $4000+ to fix the vehicle, alignment and fees. i’m uploading an image of the emergency error. i’ve had so many problems with this vehicle. if i were driving i would have died, and/or killed somebody.

The car does not go in to park. it is an automatic trans. you have to play with the shifter for the car to go into park and secure the vehicle.

Tl* the contact owns a 2015 ford explorer. the contact was a car dealer who had just purchased the vehicle and was driving at 35 mph. the left rear toe link suddenly snapped. the vehicle slide sideways until the contact was able to straighten out the steering wheel and safely pull over to the side of the road. the vehicle was towed to an independent mechanic and the left rear tire was pointed outward. the right rear toe link had almost split as well. the manufacturer said a recall repair was done on the toe links last year but they refused to repair it again. the failure mileage was 95,446.

Both of the front door panels are breaking down off at the top by the windows. driver side is bad and the passenger side is starting to break! this vehicle is too new and way to expensive to be doing this !!!

Purchased this vehicle and it has a cracked exhaust manifold, exhaust fumes are horrible, have to drive with air on recirculate, and windows cracked. dealer verified it was a cracked manifold but wouldn't cover it since the catalytic was not throwing a code.

The air bag light came on. after doing extensive research i see that this is a common issue because of the wiring and faulty connectors. after wiggling wires the light goes off. it eventually comes back on, then repeat the process.. this is a safety issue because the airbags will not deploy with the light on.

Vehicle was parked. i ran into store while family sat in vehicle. i came back out, started to open door, and heard something hit the ground. i picked up a part of my driver side door handle off of the ground. i am now unable to open my door from the outside.

Driving down the highway at 70 mph i received a terrain management fault on the dash board and then a power steering fault and then i lost power steering. i pulled over and turned off the vehicle. restarted and started to drive home had the same issue and lost power steering again. restarted a second time and was able to make it home.

The rack and pinion steering went out on our 2015 ford explorer and had to be replaced. the vehicle started making a weird rubbing noise at low speeds. when i googled the issue, i found out that ford had a recall for 2011-2017 ford explorers for the rack and pinion steering, however they were only for vehicles manufactured in chicago and apparently my vehicle was not covered by the recall. i have attached repaid invoice. the cost of the repair was over $2500 (see jobs 1 & 2 on the attached invoice.

Purchased used card march 2019.after a few months started noticing when parking car even and uneven terrain cannot get parking brake to engage and the gear would not set to the p of park and be able to stop the car. it was a situation that happened occasionally, but now it has become more frequent.

Emergency brake is no longer engaging. you can push the emergency brake down, there is tension, but it wont lock in place.

The weatherstripping on front driver/passenger door is rotting away, also the windshield retaining strips both sides, dry rotted.

Vehicle stops suddenly, usually while accelerating but no always, with a message that pops up on the dash stating, "vehicle system management fault." vehicle will not accelerate after pop up appears and begins to shake/rumble. the only way to get the vehicle to drive again is to turn off the vehicle and restart it. at this point, the vehicle seems to drive normally again. i've noticed this pop up mainly on highways/freeways when accelerating around 55-60 mph but it has happened on side streets while getting up to speed which is usually 30 mph.

Exhaust odor in cabin while excelerating

The windshield retaining strip on driver and passenger is disintegrating and can eventually cause an accident

Door weather stripping has has deteriorated and is hanging loose also window frame leather is poping up on both doors

Without hitting potholes or barely even driving the car due to corona. now the axel decides to give up. driving to an appointment i went to turn into the parking lot and huge crackling sound came from the driver side axle. online it says it seems to be a very common problem.

I got in my 2015 ford explorer this morning started the car backed out of the driveway and it would not steer no power steering at all. apparently there is a steering module within the steering column that gets locked  because of traction control there's be several accounts on social media where this has happened when people are driving down the freeway.apparently if this module needs to be replaced  the whole steering column needs to be replaced at a cost of over $3,000.

My steering is very difficult. it does not turn at times. i never got a recall notice on this, although there was a recall ending on august 19. 2019. it is when turning when driving--wither pulling out of an intersection, moving from a parallel parking position, and also driving on the road. ther3e is a recall as follows:recall rear suspension toe link replacement nhtsa recall number: 19v435 nhtsa date:jun 10, 2019 ford recall number: 19s17 status:11 - recall incomplete i did not receive the recall notice to have this fixed. it continues to get worse and i fear that it will cause a crash.

Popping/knocking noise when turning at low speed, gradually get getting more severe over time. in addition there have been instances where the car has not turned as the steering wheel is moved. ford garage has diagnosed this as a steering rack and pinion unit problem. with on 77k this seems to be an unacceptable early failure of this component.

The backup camera goes black then comes back on backwards. its very unsafe when trying to use it. there is a recall for the 2020 models, not sure if mine can be remedied, as well.

Check engine light came on at 60,600 miles. mechanic says it is a crankshaft/cam shaft correlation code. timing chain needs to be replaced. ford acknowledges it is an issue and they’ve made a ltr specific to the repair. however, there are no parts available to fix it and may not be available for one month or longer. can’t drive the car and can’t ge5 it fixed. vehicle is 5 months outside of warranty. ford won’t budge.

Popping/knocking noise when turning at low speed, gradually get getting more severe over time. in addition there have been instances where the car has not turned as the steering wheel is moved. ford garage has diagnosed this as a steering rack and pinion unit problem. with on 40k unacceptable early failure of this component with a $3,000 repair cost.

Tl* the contact owns a 2015 ford explorer. the contact stated that while operating the vehicle, the occupants became nauseous and ill and experienced headaches. the vehicle was taken to an unknown dealer who performed service to repair a possible carbon monoxide leak under the manufacturer’s service campaign number: 19n05. no further information was available. the contact indicated that the failure recurred. the manufacturer was notified of the failure. the failure mileage was 97,000. *dt consumer took the vehicle to 2 different dealership and nothing was done about it. consumer no longer has the vehicle. *jb

Got in my 2015 ford explorer this morning started the car backed out of the driveway and it would not steer no power steering at all. apparently there is a steering module within the steering column that gets locked  because of traction control? apparently if this module needs to be replaced  the whole steering column needs to be replaced.  there are several incidents on social media that this has happened while people have been driving on the highway.

In less than a month time the control arms and back tie rod ends snapped completely while just driving on normal flat roads. costing $1,000”s in damage repairs . the whole back end gave out swerving my whole vehicle while i had children in it.

Tl* the contact owns a 2015 ford explorer. the contact stated while driving approximately 50 - 55 mph, the driver’s side windshield molding detached from the vehicle. the contact stated that there was a rattling sound from air seeping through the windshield. the contact contacted homer skelton ford (6950 hanna cove, olive branch, ms 38654; (662) 638-0369) who replaced the windshield molding on the driver's side. the contact stated the failure recurred on the passenger’s side. the passenger’s side was not repaired. the manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. the manufacturer referred the contact to nhtsa. the approximate failure mileage was 50,000.

While driving the 2015 ford explorer i can smell exhaust entering the cabin of the vehicle, especially under acceleration. i found this to be an issue in the 2016-2017 models,via a tsb 17-0044, but not the 2015. i am experiencing the same issue. i have contacted ford and they seem unaware of the issue and requested that i take it in at my expense to diagnose and "possibly" find the issue on a per hour rate. i believe that this is causing my 6 year to get car sick, only in this vehicle, and my wife to feel tired and have body pains as she is the one who drives it the most.

The explorer only has 46000 miles on it and the water pump failed causing coolant to leak. we park it in our garage and i’m very observant so i noticed almost immediately my wife drives this with our children in it and we bought it because it was supposed to be built ford tough and i was expecting at least 100,000 miles before things like this would start happening. if i didn’t notice right away the car may have overheated and could have left my family on the side of the freeway or in the middle of a lane. i took it the local dealer for diagnosis and repair. this is where i found out it was actually the water pump. the total cost to replace the water pump just under $2800 because it is actually in the engine. fords recommendation is the water pump should be replaced at 100,000 miles and should actually last 150’000 miles. there must be some admission of responsibility on their part because the service writer at the dealer assured me that the part has been upgraded since original design based on a “b” at the end of the part number. a company like ford should stand behind their product and if they know there is a issue they should fix it.

Apim failure in 2015 ford explorer sport. attempted to use update from ford website which was unsuccessful. contacted ford for second attempt. second attempt was unsuccessful. took vehicle to ultimate ford in mountainhome arkansas. was told that the update will cost $109. ultimate ford attempted to do update which was unsuccessful times two and was told that the a apim was bad by jay in the service department and would have to be replaced. and after contacting ford multiple times i was unable to get any resolution in this situation. took the vehicle into ford and had the apim replaced at a cost of $915.46. i talk to chris in the service department and i was informed that they do 2 to 3 apim replacements a week. if this is the case in a town the size of mountain home arkansas i believe that this should probably be a recall for this vehicle. vehicle was stationary .

Wheel bearing hubs are both bad. not a cheap fix. other vehicles under recall for the same thing. ford needs to add more vehicles and reimburse the cost of this fix. both rear wheels move in and out when in the air.only had one side done at this time but will be returning to local mechanic to fix other side (not as bad as the side fixed).

Driving on mn 61 in maplewood mn. without warning the power steering went out the lite came on that steering needed servicing now! managed to get to a safe place to stop then drove it to signal garage in west st paul, without power steering. it cost me $2,789.00 to have the steering repaired. they replaced the whole power steering and aligned the front end. the vehical has only 96,000 miles. it appears the steering is too close to the catilistic converter and the turbo, there is a heat shield but it not enoff to prevent the electronics from overheating. you cannot replace just the electronics you have to replace the whole steering.

The power steering assist alert came on. we followed the manual suggestion of pulling over, turning off vehicle and restarting and it did not repeat. it also didn't happen again for weeks. today that alert and another power steering warning came on and there is no power steering. we live on a plateau with curvy roads down to any repair center so are fearful of driving now. why does a vehicle with under 60,000 miles even have a section in the manual about what to do about a warning that will most likely cost you $2500 (per ford dealer in springfield tn) and cause a dangerous driving situation? we tried several times today and received the warning each time. we never left the driveway.

Airbag warning light turned in and will not turn off. took the vehicle to the dealer who stated the issue is a shorted connector for the rear and that the airbags would fail to deploy. the light turns on as soon as the vehicle is started and never turns off. the light has been on for about three months but no technicians have been available to find the cause.

Turned on vehicle, backing out of my driveway, car making a strange sound as i tried to turn steering wheel. could not turn wheels, car would not turn. i managed to fight the steering wheel and pulled back into driveway. i'm extremely concerned and very uncomfortable with this situation. upon research i understand this problem has happened to other consumers, ford must take responsibility for this issue before someone is killed.

We were driving on the freeway and suddenly lost control of the vehicle, with no warning. it caused us to go off the highway and rolled 3-4 times.in researching this, saw a recall that affects this vehicle and it was not received.

Vehicle began to exhibit a popping noise while turning the steering wheel at low speeds or while stopped. initially began only while in reverse, slowly progressed to forward motion as well. generally occurs only when turning the wheel clockwise. took to independent mechanic who diagnosed it as faulty electronic steering rack, however due to design could not perform further diagnosis. entire rack replaced under extended warranty. mileage of vehicle is approximately 80,000, issue began approx 78,000 miles. no dash lights illuminated, no failure or loss of steering at speed.

Making right turn and steering fault assist light came on and no power steering and vehicle went off to the left side of the road. vehicle is being repaired at jones ford and new steering was installed and found defective and new part is on order for installation for the second time.

Door panel separating from door

Power steering went out and will cost over 2000 to fix

Rear tow link snapped while wife was driving on interstate at 70 mph, lost control, fishtailed across traffic lanes before regaining control and pulling over. wife was scared to death. had towed to ford service center. told it was a recall issue, repaired free of charge. repaired and picked up the car. two days after repair, 7 year old grandson and i were driving 65 mph on hwy when rear tow link snapped again, lost control, fishtailed across traffic lanes before regaining control and pulling to side of highway. grandson and i were terrified. towed to ford service center, repaired toe link and replaced rear tie rods. told the tie rods where so wore out that vehicle was unsafe to drive. no mention of tie rod issue from previous service center. picked up car after all repairs completed. four days after picking up vehicle, rear toe link snapped, while same 7 yr old grandson and i were driving north on interstate at 75 mph. lost control, fishtailed across busy traffic lanes, crossed the median and hit reflector post on the edge of the southbound lane before regaining control narrowly missing on coming traffic. reflector post hit an oncoming car causing damage to the drivers door and side mirror. grandson and i are in shock, scared to death as we almost hit a car head on. car towed to same ford service center for repair. when we went check on car was told by the staff that he would give me the keys very hesitantly because he felt the vehicle was unsafe to drive. did not take car because we are terrified to drive it as we have almost died while driving on three separate occasions. all within 400 miles of driving. have yet to take possession of vehicle. we are now stuck with a vehicle, and a loan, that we are too afraid to drive. i've had to see my therapist to discuss the level of stress, anxiety and fear. grandson will not get in a car alone with me as he is to afraid.

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving 65 mph, the steering ceased without warning. the contact maneuvered the vehicle to the side of the roadway and the vehicle was restarted. the vehicle then operated as designed. the vehicle was taken to mike burch ford blackshear (304 ware st, blackshear, ga 3151) and it was confirmed that the power steering assist was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 120,000.

Lost power steering at 33558 miles and took to dealer fir repair. they cleaned power steering control module terminal contacts and applied grease. 1000 miles later warning light came back on "steering assist fault service now" while driving on a highway. took vehicle to dealer and now they have to replace the the power steering control module. first repair cost $323.54. cost to replace steering control module will be about $2300.00

Tl* the contact owns a 2015 ford explorer. the contact stated that while his wife was driving at 10 mph, she had attempted to make a left turn and lost complete control of the power steering as the traction control warning message appeared on the instrument panel. the contact had the vehicle towed to kia of duluth (1701 w michigan st, duluth, mn 55806) where the contact was informed that the vehicle was subjected to a recall. the vehicle was then transferred to northstar ford (1420 miller trunk hwy, duluth, mn 55811) and the contact was informed that the vehicle was not subjected to a recall and that the vehicle would have to be repaired out of pocket. the manufacturer had yet to be notified of the failure. upon investigation, the contact linked his failure to nhtsa campaign number: 19v435000 (suspension) however, the vin was not included. the vehicle was not repaired. the failure mileage was approximately 66,000.*dt

95k miles. i stopped to use restroom and cane out started car to alarms that said “steering assist failure service required. it had no power steering. after much research i have found this was recalled from one factory but it seems the issue is much wide spread. i was able to stop and restart and it cleared up only to go out while driving

Traveling at any speed, the vehicle will not excelerate, vibrates, and an yellow wrench appears on the dash with message "all terrain management fault". it has happened twice in the last two days. you have to coast to a safe place off the road, turn your engine off, and restart. it has a lag when trying to restart, but will start. this is extraordinarily dangerous while traveling on any roadway. i am taking it to the dealership tomorrow, but what research i have done states this is a very common occurrence. an issue with the throttle body (etb).

I bought my 2015 explorer back in 2018 with the popping noise in the steering. i was told back then it was normal. as time went on, the popping noise has become worse. i have addressed it over the past week, and have determined two things. 1, the tsb put out by ford for the thrust washers on the axles is a waste of money. 2, the rack an pinion should be the true recall on the 2011-2015 ford explorer, and possibly newer models from what i have read. mine was troubleshot down to the rack and pinion today by my mechanic, and just like everyone else here, it's going to cost $2300 to replace. i have had the same problems of the steering locking up over prolonged sitting as well. this is alarming and should be addressed by the nhtsa, sooner rather than later.

I got in my car and heard a strange noise outside. looked and found that the smaller piece of the door handle had fallen off. i picked it up and got back in the car, would fix it when i got home, but the door would not close/latch. i was able to get the plastic piece back on the handle and was then able to shut the door and drive home. luckily, this happened in a parking lot and not while driving down the interstate, as i believe the door would have flown open.

Vehicle in motion on interstate highway which was being resurfaced. upon the transition from smooth pavement to pavement which was being scraped for resurfacing, the "power steering assist failure" and "service advancetrac" messages were displayed and there was no power steering assistance and the directional signals only work by holding the stalk in the proper position manually. this occurred twice during a trip from charlotte, nc to fort worth, tx. in both instances, the road conditions were the same - transition from smooth to undulating pavement.

When the 3rd row seats are moved by the power button, the air bag light on the dash comes on. there is an electrical short.

The vehicle suddenly loses power steering. has happened at highway speeds of 55mph, at lower speeds 25mph, and while stopped in a parking lot. vehicle becomes near impossible to steer. error messages occur including power steering fault, power steering assist failure.

Driving on a two lane highway and the power steering completely failed. we were told by the dealership where we purchased the car to bring it in but it sounded like "steering assist fault" since that was the error message, duh.it was cost $500 for an alignment? replaced faulty rack and pinion gear and checked alignment(should be ok since they aligned it the same day) total bill $2291.00 this is a 2015 explorer limited that has been in the shop several times for car a carbon monoxide leak in the cabin of suv for repairs, power seat repairs and interior door panel coming apart.

Tl* the contact owns a 2015 ford explorer. the contact stated that while his wife was driving 25 mph, the steering wheel ceased without warning. the steering wheel was aggressively turned to the left and to the right and resumed normal operation. the vehicle was taken to world ford pensacola (6397 pensacola boulevard, pensacola, fl 32505) to be diagnosed which was still pending. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact to file a complaint with the nhtsa. the failure mileage was approximately 107,000.

I was driving my 2015 ford explorer sport on a road. suddenly, the car showed an error steering assist fault and service advance trac message on dashboard. the steering wheel became very hard to rotate and i avoided the accident. the car was uncontrollable and because of this, the turn indicator knob had some issues. i had to keep holding the indicator knob in order to turn on right/left indication. i had to put so much extra force to rotate the steering wheel during turning. this was a very dangerous scenario. i stoped the car in a parking lot, turned off the car, and waited for 5 minutes to turn on. after that the car worked well for few more minutes. the same error and issue started happening again after few minutes so i took the car to ford dealership. they checked the code and found steering gear issue, failure code u2011:49. this is a major issue related to safety. it can cause fatal accident because of uncontrollable steering wheel issue.

Ptu leaking with 22395 miles and 5 years and 3 days in service. out of warranty by 3 days

While driving, ford explorer dash wrench light indicator turns on then suddenly you loose power and control and braking, technical disabled. you have to come to a rolling stop. then turn on car again to remove wrench light.

Driver door: the door black trim panel is come out and it wont let me open and close my window properly. i hear about this issues in the dealer, but i didn't receive any recall about it. please, i need you fix it, this issues, it is 2015 ford explorer, and i have other vehicle of 2006, it doesn't have any issues about the inside of the body. *tr

Driving at 20mph over a bridge, my toe link snapped, causing me to lose control and veer off the road losing control. i lost complete control over my steering and tires remained turned, losing all control and ability to drive. the toe link was serviced because there was a recall. however, this was the second time the toe link was fixed on this vehicle. now, only months after purchasing this vehicle, there is another issue regarding the toe link and bushings. ford and dealership refuse to cover the charges because recall has already been serviced. my concern is that the problem will be fixed temporarily for a fourth time and will snap as i am going faster speeds than the 20 mph i initially lost control at. there needs to be another recall on my already recalled part, otherwise there will never be any safe driving distance in this vehicle.

The paint is starting to bubble in several spots on the front edge of the hood. i see no rust of any kind just bubbling paint. i meticulously care for this car regular wash and waxes. *tr

Steering assist fault like came on while driving. i was unable to steer. luckily nobody was hurt. but this could have been deadly for myself, granddaughter and anyone else around. there was no warning. no sounds nothing. i see ford had recalls for up until 2013 for this problem, but i don’t see any for 2015. and from reading information it has caused accidents injuring people. i would like to see a recall on this

Front end popping noise was noticed after 50,000 miles. was told to disregard, it was normal. at 67,000 noise became louder, sensation in steering wheel felt, loss of steering momentarily. this happens when sitting still, while driving and especially while making sharp turns. ford just quoted $2100 to replace. i’ve seen many more complaints related to this. this is a huge safety concern and a risk for anyone who drives the vehicle. why hasn’t there been a recall issued yet? *tr

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving and attempting to make a left turn, there was an abnormal sound coming from the vehicle. the vehicle was taken to carriage ford inc (908 e. lewis and clark pkwy, clarksville, in 47129, (612)284-4444) to be diagnosed. the strut bearings were replaced however, after test driving the vehicle, the contact was informed that the rack and pinion needed to be replaced. the vehicle was repaired at a cost of $2,300. the contact was concerned that the failure was due to a defect in the manufacturing of the vehicle. the manufacturer was notified of the failure. the failure mileage was 54,000.

Power steering stopped while driving. this is not a typical power steering pump, it is electronic. when a normal one fails, you can still steer easily when moving. it only becomes hard when stopped or moving slow. the electronic one gets extremely hard even at highway speeds. i have brought it to the dealership which diagnosed it as the rack and pinion. i have seen online that there are many that have failed with the same issue for multiple years from around 2011 on which tells me it is fairly common even on vehicles with low mileage. *tr

I was driving down the highway and all of a sudden there's a snap noise and then i see this rubber flapping at the windshield on the passenger side. when it first started hitting the windshield it scared us half to death. i got off the highway and pulled over to look and seen the passenger windshield pillar had completely broken in half while i was driving, flew off and was gone. i later found out that this is very common in the ford explorers, that these windshield pillars fly off. im disappointed that there hasn't been a recall to fix this problem seeing it happens quite frequently to these cars according to lots of people on carcomplaints.com and im very thankful it did not fly and hit someone else's car or cause an accident. honestly i think ford should pay for the replacement not me. sad because i just bought this car a little over a month ago at carmaxx. *tr

Air bag light constantly stays on. windshield pillar came flying off at 70 miles an hour. *tr

My air bag light is on and won;t go off so i took it to a ford dealership and they told me that the back air bags wire were loose and it would cost me $600.00 to connect them back. *tr

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving at 80 mph, the driver’s side door keypad detached. the vehicle was taken to ford of kendall (15551 s dixie hwy, miami, fl 33157, 305-238-9211) and the contact was informed that the vehicle was not covered under warranty. the contact was provided an estimate of $512 to repair the vehicle. the manufacturer was notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2015 ford explorer. the contact stated that there was fluid leaking from the power take off unit. the vehicle was taken to jim tidwell ford (2205 barrett lakes blvd, kennesaw, ga 30144), to be diagnosed. the contact was informed that the power take off unit needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 108,000. *ln*jb

It is the same problem back as before. when you accelerate or go up a hill you have an horrible emission odor. i have had this fixed, but it is back. *tr

While driving car suddenly started to sputter and i could no longer accelerate.. had roll to a complete stop.. once stopped i let it sit for a moment and it restarted and i was able to make it home.. it has happened on at least 3 occasions.. and on the dashboard it display a yellow wrench and says see manual.. this is very dangerous because i was in traffic on all 3 occasions. *tr

The door, windshield, and external window seals are rapidly deteriorating, the paint on the car hood is blistering and about to peel off like paint did on cars several ago, leaving bare metal visible underneath. *tr

Popping sounds coming from right side wheel. took to ford dealer to be serviced and the told me the gear stop in the rack and pinion as broken off and needs to be replaced and would put me at $2100. they also told me if i did not want to replace it at this time i could leave it alone and continue with the popping sound or they could cut it off but then i would need to be careful and not overly turn the steering wheel. *tr

Rear toe link - rear suspension may have weld crack at bushing housing attached to the frame -no incident yet. *tr

This car has started showing all signs of corrosion on the front hood. i have done my own research and found thousands of other explorers with the same issue. every outcome has been different from each dealership to another. here is a copy of the nhtsa id number with the corresponding tsb and summary i am also attaching several pictures for evidence. (all pictures were taken by an authorized ford dealership- metro ford in oklahoma city, ok) nhtsa id number: 10156863 manufacturer communication number: tsb 19-2026 summary some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is recommended. follow the service procedure steps to correct the condition. *tr

I was driving on highway 45 in illinois in my 2015 ford explorer and was slowing down for a red light when my power steering failed and a warning came on in the vehicle information display stating "steering assist fault " service required. i was three blocks from the ford dealer and drove there. steering was very difficult and i was fortunate to be so close to the dealer. a tech did a pin point inspection on the vehicle and the next day i was told that there was corrosion in the power steering control module terminal contacts. grease was applied and i was charged $323.00 . i was advised that if this happened again that i may need to replace the power steering control module on the vehicle and this would cost $2300.00. this vehicle has 33500 miles on it and is garage kept with regular maintenance . i asked why the terminal contacts weren't checked during regular maintenance which was done three months ago and was told it is not part of the inspection .

I bought this veh. in 2016 when it had 17,000 miles on it. within 2 weeks i got a warning light for the air bag system. took it to the dealer and was advised that the sensor giving trouble was in the seat belt airbag for the rear passenger seat. i was repaired under warranty for technical service bulletin tsb-0001 published january, 2016. i have had trouble off and on ever since with the airbag warning light. it would stay on for a little while and then go off. i had the dealer check it and they could not find a problem without the light being on. this week it stayed on so i had the dealer check it. it had the code b141b which was the same code repaired in 2016. since the repair was warranteed for 12 months the dealer wants $797 to fix the current issue, which is the same one from 2016. i very seldom use the back seat as i have no children in my house. i would rather not spend that money, since i am retired, but if i don't get it fixed all of the other air bags in the vehicle will not work. i confirmed with a service advisor that none of the airbags in the vehicle would deploy if that light is on. i asked him if there was a way to by-pass it in the system so the light would go off and he said it is a fmvss that could not be modified and must be fixed the right way. i feel like i am being held hostage in an unsafe vehicle unless i pay the $797 to get it fixed (again).

Started hearing popping sound on passengers side when backing and turning and now it has advanced to steering feels like it catches or binds for a second while driving down road. *tr

My wife pulled out of the driveway into traffic going to work one day. when she pulled out the car shifted hard then went into neutral. my wife's quick thinking to pull of the side of the rd saved her from getting rear ended. she put car in park then shifted to go again. at that moment is when the car started hopping as she drove down the rd. she pulled over to call me. i instructed her to go home and not to work. i got home hours later from work i then drove our 2015 ford explorer. it shifted hard then started to hop i took it home and did a visual inspection on the fluid level tires and shocks. i didn't see anything abnormal. the next day i took it to ford dealer they drove it at 96000 miles said they couldn't duplicate it. fast forward we have 105000 miles on it problem persistently getting worse we took it back to village ford. they drove it and suspected the transmission. the next day they called saying it was the transmission and it would be 5500.00 $ to fix it. they couldn't put it on a diagnostic machine before warranty was out but they could when out of warranty. now i find myself spending 4500.00 dollar auto repair that could've been detected if they would've diagnosed it prior to now. reggie the service manager and the service team at village ford failed me

As i was driving my vehicle on the freeway, the driver side door started to swing open as i was turning and would not stay closed. i had to hold the door shut until i could safely pull over. when i got out of the vehicle to inspect the door i noticed that the exterior door handle was loose. i was able to get the door to remain closed after pushing the handle back in and locking the door.

After sitting for 1 month, i went to start and battery was dead. aaa got car running, and batter was recharged. sort time after, power steering became inoperable and has been for 6 weeks. steering now manual and very stiff. *tr

Tl* the contact owns a 2015 ford explorer. the contact stated that the airbag warning light was illuminated. the vehicle was taken to the rodeo ford located at (13680 w. test drive, goodyear, az 85338, (623)298-3900) who noticed and informed the contact that there was a pinched wire underneath the rear seat of the vehicle, which would cause the airbag to fail to deploy in the event of a crash. the vehicle was not repaired. the manufacturer was made aware of the issue however, no additional assistance was provided. the approximate failure mileage was 50,000.

My daughter in law was driving the vehicle when the power steering assist fault came on the screen and steering became very hard. she was driving in town around 30 mph and was able to pull over and stop the vehicle. when she restarted it the fault was gone and she was able to drive home. i found that there were many cases of this happening on the internet at speeds from slow to fast. i took the vehicle to the local dealer who told me the steering gear had to be replaced. he also said there was no recall on my ford even though several complaints were on the web. they are ordering the part for it and the parts and labor are over 2000$. will ford wait til somebody gets killed before they recall the vehicles?

Purchased the vehicle 4 march, was gone for 10 days. in the days since then, i have experienced exhaust smells in the vehicle multiple times, to the point that i have become light-headed. usually, the smells only happen when the vehicle is relatively stationary (i.e. stop sign, parked but engine still running immediately fter getting home, during acceleration from a stop, regardless of the setting on the hvac system. i'm attempting to return the vehicle at this time after researching multiple lawsuits against for for the faulty design. due to the elusive nature of the problem, i can't provide photographic evidence. also, on-going shipping problems in america (due to covid 19 problems) have led me to not being able to sources parts to prove there is also carbon monoxide in addition to the normal aroma of car exhaust.

Slowly pulling out of narrow parking lot exit lane, through opened gate. rapid unexplained acceleration, seemed to launch car across one way city street into restaurant building. passenger seat belt (fastened, left bruises) released upon impact; passenger dash board airbag did not deploy; drivers' airbag weak. passenger hospitalized from lower airbag, broken leg, severe laceration.

Our vehicle has exhaust issues, the car if left idling for very long at all will make the entire vehicle smell. this causes passengers to have a headache and sometimes become sleepy. the smell in the vehicle has been so bad after idling for a while and then driving we had to pull over and open all doors.

While driving at any speed, the car will suddenly stop accelerating. once you are able to get completely stopped and turn the car off and restart it, it will do ok until the same thing happens again with no warning. when in traffic or with no place to pull off or coast to, this is extremely dangerous. has happened to me about 10-20 in the past 2 -3 years. after researching online, i read many of the same situations. took to local dealer and they diagnosed it as the throttle body and said there were numerous explorers with the same problem.

Driver interior door panel has separated

There was a recall on my 2015 ford explorer for the toe link suspension replacement. i had ot fixed on 1/7/20 and on 2/14/20 i was driving on 106 in springfield vermont doing 50 miles per hour and the toe link suspension they replaced broke and i lost total control of my suv. all most had head on collision i was almost killed. i had it towed to ford dealership and they took it apart again and stated that the reason the toe link suspension continues to break is due to the nuckle and bushings. and ford corporation said it was not covered and there for i was responsible for the repairs and total cost. which is $2,411 i do not have that kind of money. my suv is still at ford dealership. need help resolving this issue and get my suv fixed as it is there cause of the breakage. please tell people not to drive there vehicle if there toe link suspension is bad cause when it goes you have no control of your steering. and you never know when its gona happen. it's like sliding on ice side ways. very scary. never want to go though this ever again. this happen on a busy street with on coming vehicles that some how i didnt have head on collision. i do not have pics as my vehicle was towed to ford dealership. hide tire on passenger side pointed out and would drive side ways and that's what i was doing at 50 miles an hour. not a good feeling

The air bag warning light turns on for no reason

The driver and passenger side door arm rests are coming apart at the seams as is the center console. the interior of my 2015 explorer with 45k miles looks terrible. looks like it's 20 years old. i am shocked.

Steering started making a "knocking" noise when moving the steering wheel. this occurs while in part or in motion. i was told by the repair shot and my 2015 explorer with 45k miles on it needs to have the rack and pinion replaced at a cost of $2100. not covered under warranty and apparently no recall for this dangerous situation.

Airbag light staying on. dealer diagnosed rear seat issue and $911.00 to repair. ford issued tsb 16-0001 due to it being a common problem. due to the high cost of repair some customers do not have the repair completed resulting in an unsafe situation. since this involves an important safety issue a mandatory recall should be required so the manufacturing defect can be resolved.

I have recently heard a popping sound when i turn the steering wheel. this happens when stationary and in motion. i have had a mechanic look at my vehicle and state that the rack system needs to be replaced and that there is a chance the steering can lock up while driving. i did research and found there are recalls on ford explorers for 2011 to 20014 but not 2015. why? it is the same issue just a different year.

Since october 2019 i have had my car in 4 auto shops for a propane smell,, so strong it would make you feel sick driving. the 4th auto shop said it was the turbos leaking. we changed those. now the smell is less but you can not sit in idle because it gets very strong. mind you this car was a 1 owner before me, and i bought it used from a dealer june 2019. drove only 4 months and now 4 months of not being able to drive it but have to make payments anyway. im at a loss! how can ford not handle this? really, cops have even gotten in accidents. i can't just drive it risking our health or lives. i really hope they recall the whole vehicle, it's not right to risk everyone's lives.

The airbag warning light came on without warning or incident (no accident or impact, just started my car one day and the light stayed on). per research done online with same warning light, make and model of vehicle, issue appeared to be with the rear/2nd row seat belt airbags disengaging and this causes none of the airbags to work in the vehicle in the event of a crash. at the time the light initially came on i had about 72k miles on my car, and it appears this is about the same mileage of all other explorer owners with this issue. i took it in for service for the light and incurred repairs totaling just under $1,000 to have the parts replaced and the airbags function again. the fact that i did nothing (other than turn on my car when it was approaching the 70-75k mileage mark) to cause malfunction of the airbags but had to pay $1,000 to fix it and have airbags work in my car in the event of an accident is disappointing. ford needs to issue a recall for this, it's unacceptable to have owner and passenger safety compromised through no fault of the owner, and have to incur costly repairs to make this right. i kept my receipts available to prove cause and cost of airbag light issue.

The fuel gauge on the instrument panel is reading that the fuel tank is almost full, however while driving the low fuel warning sensor came on and we nearly ran out of fuel. the gauge was still reading almost full. we barely made it to a gas station. after putting in a full tank of gas, the fuel gauge was showing a completely full tank. since then, the gauge is always showing almost completely full and will go down only to almost full, not quite as low as 3/4 full tank, even if you have driven over 300 miles. now we have to re-set the trip odometer every time we get gas, so we can calculate approximately how many miles we have driven since the fuel gauge only goes down slightly below full. this occurred around 50,000 miles.

Front passenger side windshield molding became loose and broke off while driving on highway. the windshield seal also flew up and approximately 3 feet of the the seal came off and was flapping against passenger window before coming completely detached. it looks like some of the white clips are broken on that side windshield panel so we are unsure how to fix this. so now we are missing the entire side windshield molding, and about 2 to 3 feet of windshield stripping. now while traveling on the highway, there is also a vibration and sound like air is coming in from around the windshield. this all happened in the upper 30,000 mile range when i had the vehicle for only 3 months.

I have read that there were recalls regarding parking brakes however my specific model 2015 basic model explorer was not on the list but my parking brakes gave out as i tried to back out of my driveway. the brake handle popped up and i was unable to use it ever since and i cannot drive the vehicle without the alarms going off which interferes with my hearing aids. took it to dealership and the diagnosis was that i needed a brand new replacement kit, a cost over $700.

Exhaust odor coming from climate control vents. while driving with the heater on, noticed that when we’d come to a stop a mild exhaust odor was coming from the heater vents. passengers consisted of myself, two toddlers and pregnant wife. after an 8 hour drive my wife and i had headaches. not sure the source of the headache.

Door panel is lifting. this should be defective

In december 2019 while driving at about 70 mph uphill on interstate highway at nightime, the engine suddenly lost power. depressing the accelerator pedel had no effect and the transmission acted as if it was shifted to neutral even though it was still in drive. the engine rpm seemed to dropp to idle speed. i lost forward motion rapidly. i had to cross two lanes of high speed traffic to pull onto shoulder. it was a very dangerous manuever as there was considerable traffic and i had to react quickly. i had to cut in front of cars moving much faster than i was, causing them to have to brake heavily. the engine continued to run for a while at about idle speed once i reached the shoulder, but would the vehicle would not move forward. all lights on vehicle, including emergency flashers, worked fine. within about a minute of getting to the shoulder, the engine started running rough and then shut down entirely and would not restart. i lifted the hood and saw nothing obviously wrong. after several minutes, i attemptedd to restart the engine. the engine restarted immediately and ran with no problems and i was able to continue with my trip.

Tl* the contact owns a 2015 ford explorer. the contact stated that the armrest on the front driver's side door panel had fractured. the contact took the vehicle to greenway motors (located at 310 bedford rd, morris, il 60450, 815-768-1813) and was informed that the repair was covered per a customer satisfaction campaign. the dealer restapled the door panel, but the failure recurred. the manufacturer was aware of the failure and referred the contact to nhtsa to file a complaint. the approximate failure mileage was 47,000.

On my 2015 ford explorer xlt, the water pump which is encased inside the cyclone/duratec engine, broke and leaked coolant which was mixed with the oil, tge oil pan and the oil pump causing complete engine failure. there was no advance warning and ford has not issued a recall although a number of models have been affected. this caused me to have to replace my engine at my expense. ford motor company has not taken any steps to resolve my or this issue with the vehicle owner having to resolve the issue at their own expense.

I was driving on a 4 lane road with a median (not highway). i was in the left lane passing 2 other vehicles when my explorer began to accelerate and would not stop. the road was wet and as i began stomping on and off the gas pedal to try and release the accelerator, the vehicle began to hydro plane. i went across the right lane and hit the curb, which pretty much ripped out the front undercarriage of the vehicle. once i left the roadway and could not regain control of the vehicle i put the transmission in neutral until i could get the car stopped. once the vehicle came to the rest i tried again to stomp on the accelerator to get it to stop accelerating but had no response. the vehicle did not stop accelerating until i turned off the key.

A light on my instrument cluster came on. it illuminates a man strapped in his seat with a deployed air bag in front of him. the light stays on. according to me research, the problem is common to 2015 ford explorers. there is a wiring harness under the seat that has been frayed by the movement of the seat when it is being adjusted by the driver. the cost to have repairs made is anywhere from $1000 to $1400. i am told that until it is repaired, the airbags will not deploy. that seems to me like an unnecessary design flaw, and it creates a dangerous condition with the vehicle. i don't have the money to have mine repaired, so i guess i'll just have to be careful and hope for the best...

On march 16, 2018 i responded to liccardi ford of watchung nj to transition my leased 2015 ford explorer xlt to a purchase. with full knowledge that the vehicle was being used for uber rideshare, the dealership finance manager sold me a secure-net (houston tx) extended warranty for $2,723 knowing that the coverage and contract would be voided if the vehicle is used for rideshare. attempts to cancel the policy with a full refund has been made impossible due to neither secure-net nor the dealership canceling the policy and providing a refund. it would appear that ford dealerships (and others) are selling these policies to unwary vehicle consumers and even rideshare operators without telling them that use f their vehicle for rideshare will void their extended warranty coverage. any and all secure-net extended vehicle warranty policies sold in america should be investigated and/or recalled before vehicle owners find that their purchased policy will not cover or pay for any mechanical issue. liccardi ford did not tell me that the secure-net extended warranty would not cover my rideshare use of the vehicle and secure-net denied my claim of complete engine failure due to a design flaw in ford vehicles where the encased water pump breaks and leaks coolant into the engine and oil pan resulting in complete engine failure. the ford extended warranty would have covered the repair but liccardi ford has failed to rectify the situation. there may be many other potential victims who have been sold secure-net extended warranties not knowing that they may be victims should a repair claim be denied. this hinges on consumer fraud, in my opinion. i was not sure if this complaint met your guidelines, but opted to file a complaint. there was no wording or anything in the brochure to indicate that the extended warranty would not cover rideshare use of the vehicle.

Beginning in 2007 and continuing through the present, ford has equipped millions of vehicles sold under the ford, lincoln and mercury brand names with the ford cyclone engine, also known as the duratec engine.  unbeknownst to purchasers and lessees of these vehicles, the ford cyclone engine contains a defect in design, manufacturing, materials and/or workmanship that causes the water pump to suddenly and prematurely fail—before the end of the useful life of the engine—and can lead to catastrophic engine failure. affected vehicles ford edge 2007–2010 ford edge 2015–present ford edge 285 2011–2014 ford explorer 2011–present ford f-150 282 2015–2017 ford flex 2009–present ford fusion sport 2010–2012 ford taurus 2008–present ford taurus x 2008–2009 lincoln mkx 2007–2010 lincoln mkz 2007–2012 mazda 6 (3.7l) 2009-2013 mazda cx-9 (3.5l) 2007 mazda cx9 (3.7l) 2008-2015 mercury sable 2008–2009

11/27/19 - i have a 2015 ford explorer with 34,000 miles on it. while driving my ford explorer down the highway at approximate 60 mph, the vehicle suddenly lost power and my husband had to let it coast to the side of the road. the motor was still running but pushing the gas pedal did nothing. the lights on the dash lit up, the wrench icon appeared along with a message to check the manual. we turned the vehicle off and let it sit a moment, then restarted it and we were able to make it home without any further issues. research showed common issues in 2015-2016 ford explorer models with defective throttle bodies. the descriptions given for this defect matched what happened to us perfectly. we took the vehicle to our local dealership and discussed this issue specifically. after taking a look at the vehicle, they stated that there were no error codes and they could find nothing wrong with it. they said they couldn't rule out it being a throttle body issue, but without a code to go by, there wasn't really anything they could do. we left and on the way home, the vehicle stalled again, just like before. this time i was in town going 25 mph. i will continue to take the vehicle back until the issue gets resolved, but i am afraid to keep driving it without this being fixed. with all of the problems ford has apparently had with this particular item, i don't understand how a recall has not been issued. i have been a long time ford owner, but my next vehicle will be anything other than a ford.

Tl* the contact owns a 2015 ford explorer. while the vehicle was parked outside of the garage, the contact smelled exhaust fumes inside and outside the vehicle. there were no warning indicators illuminated. the vehicle was taken to dch ford of thousand oaks (located at 3810 thousand oaks blvd, westlake village, ca 91362, (805) 409-3895) where it was diagnosed that the air filter was faulty. the contact was unaware of the repairs, but the failure recurred. the manufacturer was notified. the failure mileage was 30,000.

Stepped on the gas pedal to accelerate and vehicle kept accelerating after removing foot from pedal. had foot on brake with tires locking up and engine was still revving up. the floor mats were not in the way and cruise control was not activated.

My airbag light came on and when i took it to ford dealership i was told it is in the wiring and estimated cost is $1000 to fix meanwhile until i can afford to fix it i have no airbags in my explorer not safe for going into winter and having grandchildren in my suv. *tr*jb

There is a terrible exhaust smell that comes into the interior cabin. the smell is even worse upon extended hard acceleration. in addition, there is bubbling in my hood due to faulty hoods being produced on ford explorers. ford has acknowledged both issues - as there is a tsb. ford's "fix" tsb-16016 is not a fix at all. it merely is a bandage for the problem as my family still smells exhaust in the vehicle. my 3 year old son is inhaling this toxic smell.

Airbag warning light came on around 65k miles.

Was driving on the highway about 60 mph, heard weird sound around on my driver side, pulled over and the trim around my windshield was hanging. i thought it was snapped back in, and when i got to work it was completely gone. i will take pics and add them to this later on.

I left my 2015 explorer with just 31000 miles on it parked in the garage for 10 days. when i started it again, the “check charging system “ light came on just for a moment and cleaned. i tried to pull the car out of the garage, but the steering wheel was locked. eventually it unlocked. when i started driving it, a very loud grinding noise could be heard when the steering wheel was turned left or right. the vehicle does not need to be moving for concern to happen. took it to charles gabus ford in des moines iowa, and they told me that a steering gear needs to be replaced to eliminate the noise. they installed the new steering gear, but it cost me $2234.00. when i went to pick up my car from the shop, there was another explorer waiting to be picked up as well. i asked my service advisor was wrong with that one, and he told me “the steering”. i am a very disappointed in ford that they didn’t recall the steering wheel assembly on 2015 explorers yet. there are too many complains about it. maybe they are waiting for somebody to get a very badly injured or killed to make it happen.

My vehicle will not start. it went to the dealer at new south ford in meridian ms and was there for over a month and it started at the dealer and when i came home we turn it off. the next morning, it started again but when i turned it off when i went to an appointment and came back a few hours later it would not start. the same thing it was doing before i took it to the ford service place. they replaced the battery, another electronic device and wanted to replace the main electronic control device i believe but we were not going to put out more money for a "i feel really good about this part". the guy stated it would start and run but it would run bad. it started but after you turn the car off it will not start up again as of it's in a security mode of some sort. the accessories will come on, the car will just not start. my wife and i have a very sickly 3 year old child with leukemia cancer, down syndrome, bleeding disorder, ostomy bag, heart surgery done and doctors who have up one him stating he had 3 months to live and it's been over a year now and we need our vehicle to go to and from work. the ford dealer clearly doesn't know what the issues is. we just spent close to one thousand dollars for parts and labor for a vehicle that is still giving us the same problems.

While driving on street or hi way the dash light turn off and on. this is very dangerous at night.

Tl* the contact owns a 2015 ford explorer. the contact received notification of nhtsa campaign number: 19v435000 (suspension). the contact called art hill ford lincoln at 877-804-9059 (located at 901 w lincoln hwy, merrillville, in 46410) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact stated that the vehicle was unstable when driving at various speeds on uneven terrain. there was no warning indicator illuminated. the vehicle was not repaired. the failure mileage was approximately 40,000. parts distribution disconnect.

Recall items suspension unstable while in motion

Odor emanating from front of vehicle. smells like gas/propane. just from driving 10 miles from work, odor can fill my 2 car garage. have smelled this "gas" odor when suv is parked and when in motion.

The ptu, an unserviceable part went out in my car. this is a common failure. it’s due to an inability to change the fluid, as it’s sealed. this cause a very expensive repair. ford has this issue in all of their awd vehicles. they need to replace or refund customers that are affected. they need to update the part with a service interval, dipstick, filler tube and drain.

Driving down a highway road approximately speed of 60 mph and warning lights on dash came on "steering assist failure" and a couple others. lost total control of steering was unable to turn the wheel. vehicle was diagnosed at fremont ford of fremont michigan said to of had a faulty steering rack as its electronic when it fails it fails. well 2100$ later its repaired.

Ford explorer 3.5l ecoboost engine timing chain stretch @ 61,902 miles... $2500 repair bill on a very well maintained and preventative maintenance schedule minded owner. also, at 42k miles the lumbar bag on drivers seat deflated and won't inflate...

It’s popping up low engine power and it will shut down everything from lights to blind spot detection. it just started doing this after running through a small water puddle.

The police interceptor utility was being driven with windows down in a parking lot when a foul odor was smelled by the officer, followed by the carbon monoxide alarm activating. the reading on the co alarm was 127 ppm. the vehicle was taken to hilltop ford and a repair was made to the egr purge valve. the vehicle was returned to service and within a couple of days the co alarm activated again, however no smell accompanied the alarm. the vehicle was being driven during the activation. the co alarm is a honeywell bwc2r-m. the vehicle was taken back to hilltop ford and after remaining with them for a month, a field service engineer tested the vehicle with specialized equipment and was unable to duplicate the complaint. no repair was made. all prior recall work had been performed on this vehicle.

When the vehicle is not in motion and the climate control is active, a burning oil smell comes from the vents. the fumes irritate the eyes and respiratory system. there is no visual sign of any fluid leaks.

Purchased vehicle in aug/sep 2016 with no issues. had it in storage for the winter in illinois while i was deployed. took it out of storage in july and moved to florida in september of 2017. since november of 2018, until now i've had numerous problems with the vehicle due to rust. the car is 4 yrs old and i've had to replace the entire exhaust system, part of the frame and now have a loud screech coming from my right rear wheel due to the rust. all that in the past 10 months. i've tried to voice my complaints with ford motor company but they seem to believe that rust is normal when driven on salted highways for an extended period of time. i've spent almost $6k on my vehicle in the past 8 months and forsee another large bill when i take it in. is anyone else having reported issues with their explorer showing signs of rust in an extremely short amount of time. i grew up in northern minnesota where i drove my 1996 t bird on salted roads the majority of the year from 2003-2011 and never had issues with rust at all. i fear that my vehicle wasn't treated properly during the manufacturing of it.

There is a leak on the drivers side of the car in the front and now there is standing water on the floor that leaks through when there is a rainstorm. there is also a significant leak where the lights are by the moon roof . the water is saturating the ceiling and drips on the radio and other parts of the car. the sunroof no longer works. this happens every time it rains and when it is stationary. the ceiling lights will fill up with water and drip as well. since there is no heat on the passenger side of the car i am unable to clear the windshield of any fog which is very dangerous.there are forums on this all over the internet and i know 2 other people who have the same problems with their fords.

While driving my 2015 ford explorer (46k miles) at about 50mph, the explorer unexpectedly became completely unresponsive. luckily, i was able to get to the side of the road. turned the engine off and then back on. the wrench light went off and it seemed to be fine. i drove another 2 or 3 miles and it did it again! i was extremely lucky to find a place to pull off thru the construction site i was in. turned the engine off again and then back on which reset everything again. i finally got the explorer home about 4 miles without any more issues. the next day took i took it to my auto repair shop. they said it was the throttle body which should be covered under the emissions warranty. (there were no problem codes saved by the car's computer but they were going by experience). i took it immediately to a ford dealership which verified it was the throttle body. they said it was not covered under any warranty or recall. i reluctantly paid $85 parts, $379 labor and $38 "shop supplies" for a total of $535.

An airbag sensor light came on while car was stationary. dealer said there is a wiring problem underneath rear seats, and was unsure if airbags would function properly due to the issue. dealer was unsure what could have caused issue. this appears to be a safety issue, and a quick google search shows that other 2015 ford explorer owners are having similar issues.

Tl* the contact owns a 2015 ford explorer. while driving 40 mph, the vehicle stalled and the check engine indicator illuminated. the vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. however, the mechanic stated that the throttle body needed to be replaced. haldeman ford (640 us-130, east windsor, nj 08520, (833) 668-9583) was contacted and stated that the vehicle was not included in a recall. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 74,000.

Both exhaust manifolds were cracked. removed and drilled out broken studs and installed new converters. i heard a noise for a day or two and brought it in and they said this was the issue. i maintain my vehicle regularly at the ford dealer and never indicated a problem. they said no recall but i googled it and i see many complaints with the same issue for my year, make and model.

Airbag light came on after the children got buckled into the second-row seat. upon going to the dealership to find the problem, we were told that it will cost over $800 to repair the seatbelt airbag connections! searching online i found that there was a service bulletin that was issued back in 2015, but it does not seem that a recall has been issued. this seems like a problem that is being experienced by many vehicles and i wanted to point it out to be considered for a recall. ford explorer 2014-2016: bulletin information involving vehicles equipped with second row inflatable seat belts may exhibit an airbag warning light illuminated with dtc b141b and b141c.

Tl* the contact owns a 2015 ford explorer. while driving 30 mph, the rear passenger side toe link cracked without warning. the contact lost control of the vehicle and had it towed to an independent mechanic. the mechanic replaced the passenger side toe link, but the failure recurred while driving 40 mph. the vehicle was towed back to the independent mechanic who diagnosed that the driver's side toe link failed. the vehicle was repaired, but the failure recurred. the contact associated the failures with nhtsa campaign number: 19v435000 (suspension). the vehicle was towed to brad manning ford (402 manning drive, dekalb, il 60115, 815-756-63250) where it was determined that the vehicle was not included in the recall; therefore, the contact paid for the repair. the failure recurred. the manufacturer was notified of the failures and did not assist since the vehicle was not included in the recall. the vehicle had not been repaired. the failure mileage was approximately 70,000.

Wastegate issues. decrease in power and acceleration causing safety hazards while driving. pulled onto a highway while in traffic (65mph) and i couldn't accelerate as needed when pulling onto a highway and was nearly rear ended.

I purchased a 2015 ford explorer sport with 90k miles from a ford dealer in december.a week later i noticed that every time i turned right i would hear a clicking noise. i also heard a humming noise from the wheels. i immediately took it to the dealer and explained to them the issue. i told them that if they don’t fix the issue i was gonna return the car back to them. they changed the wheel bearings and the humming noise decreased. the technician said he tightened something from the spare tire compartment and that’s what was making the clicking sound. months later as we continued driving the car the clicking would happen on occasion. i originally thought that it was something in the spare tire compartment. so i looked all over the place and nothing the noise continued occasionally. now in july it began happening more often. i took it to the dealer again and had to pay a diagnostic fee even though i told them its the same issue as before. now a different technician says that the steering rack and pinion is broken and needs to be replaced or the steering wheel could lock up on us on the road and cause an accident. i asked why they didn’t tell me that the first time and he couldn’t explain. so i’ve been driving a time bomb for months. the 2011-2014 model had a recall on this issue. i can’t believe they wouldn’t include all the years with the same issue. the steering system should be the most reliable part of the car because it ensures that you’re in control of you safety. i have read many complaints on the steering rack and pinion for this vehicle.

Takata recall i have a ford explorer 2015 mileage approximately 42,865 . i have had 2 occasions where the steering has failed. last time was august 17,2019. i had no control over .the steering . i was traveling 30 miles per hour and was able to stop the car before having an accident . i contacted paramount automotive group in valdese nc august 20 2019 and spoke to the service person about this serious issue. the service person said to bring the explorer in to be checked out. i also was able to get a ford explorer suspension recall fix to be worked in as well. i left the explorer and was contacted by the service person that the steering had to be replaced and the steering not covered under warranty at a cost of $1,750. warranty ended at 36,000. i have done some research to out that there are a large number of complaints being filed for low mileage for 2015 fordexplorers with steering issues. i have plans to contact ford customer satisfaction to this serious defected steering problem. i have concerns with the ford replacement steering that it may as well have future issues. i do not know at this time if ford has made any announcements to correct and not harm the owner. i need to make all aware that a serious accident is going to occur where someone will get hurt or killed.

During acceleration with the air conditioner running, there is a smell of rotten eggs in the cabin. when it happens myself and others in the car will experience light headedness and headaches. additionally, my partner experienced the headache and vomited on the side of the road due to the smell. it smells like exhaust fumes and rotten eggs, which is clearly from the exhaust. the fact that there hasn’t been a recall regarding this issue is criminal.

The steering makes loud metal noises when turning at slow speeds (like parking or tight turns). it also makes grinding noises when turning primarily to the right. the steering has locked on us twice in the last few weeks! dealer suggests that the electronic steering gear has gone bad. on google search, we see that hundreds of customers have the same problem. how can such a critical component and safety issue not be recalled and fixed by ford. dealer tells us that the steering could lock while driving causing a major accident. we are taking the car for repairs hoping that nhsta and ford can issue a formal recall of such a dangerous issue.

When steering left or right at a standstill, steering makes a popping or clicking noise. my guess is it is either rack and pinion assembly or suspension parts. in addition, rear end has a bad rattle even on smooth roads. there is about 59,500 miles on the suv and it was just state inspected. we are afraid to drive it. checked complaint boards and there are many similar problems.

Warning “transmission not in park” has been popping up for approximately 6 months. noticed a leak on garage floor that dealership stated is a leak from the ptu. dealership stated the rear drive train needs replaced due to this leak. vehicle has 67,xxx miles and is 7,xxx miles out of power train warranty.

In december 2018 i told my local ford service manager of my vehicle giving me a warning that my transmission was not in park occasionally, this even when it was. at times i would have to re-start the vehicle, or play with the gear shift itself to get it to stop the warning and return my steering wheel and seat to original positions. over the past several months this has become more of an issue as it was happening on a daily basis. when i took it in recently for a recall on another issue the service manager did inform me there is a tsb #17-2219 for this particular issue. after further review i found that the tsb covers five particular ford models and three lincoln models spanning the years 2011-2017. because this was now a problem i was dealing with on a daily basis i had them replace the shifter as suggested at 68,033 miles. what is upsetting is that this is not being covered under any type of recall. this is not a part that should fail at 62,000 miles when i first reported the issue, and it is not something that should cover as many models as it does for a six year period of time. how could vehicles start to have these issues in 2011, but the manufacturer still continue to use these relays or shifters for an additional six years? if they are negligent in not correcting the problem, why should the consumer be on the hook for ford using defective components?

Tl* the contact owns a 2015 ford explorer. the contact heard a squealing sound when turning the vehicle in either direction. the vehicle was taken to autofair ford in manchester (1475 s willow st, manchester, nh 03103, (603) 634-1001). the contact took the vehicle to the same dealer six weeks before to have the driver's side wheel bearing replaced under a warranty. the dealer performed an 100 point inspection and recommended several repairs that needed to be performed. the dealer had been aggressively soliciting the contact to trade in the vehicle and checked to see if she wanted to act on any of the service repair recommendations. regarding the squealing noise, the dealer diagnosed that the entire rack and pinion needed to be replaced and an alignment was needed. the repairs would cost $2,215. the manufacturer was contacted online and stated that there was no recall for the failure. the failure mileage was 49,100.

Started car and put in reverse and noticed that the steering was not working normally and then noticed the power steering fault assist and service advance trac notification. also at the same time, the turn signal would not stay engaged. i managed to drive 100 miles home with "manual steering" on the highway and needed to use one hand to change lanes. if this problem happened going 60 miles per hour, an accident or worse, lose of life, as what happened was unexpected and steering was very difficult. this vehicle was bought 1/2/15 and this problem happened at 26,100 miles and the repair cost $2,147.25 at the ford dealer by my house. since ford was able to replace the assembly the same day leads me to believe this is a very common problem and stock the parts and looking at other complaints online, an ongoing issue with ford vehicles in general. ford had a 1.1 million recall for this on the 2011-2013 vehicles and they never fixed the issue going forward. a recall needs to be done.

Faulty airbag sensor, dealer repairs are not guaranteed and the problem is not repairable under warranty. currently the vehicle has 86728 miles. vehicle was stationary when it first came on.

The past two days i’ve become incredibly dizzy, nauseous and a very dull headache. i noticed i felt fine when i woke but during my commute i really started feeling ill and had a hard time with my eyes when i tried to focus on the bumper sticker on the car in front of me. i had very bad vertigo, which hasn’t ever affected me prior to these past two days. my husband recalled reading a news story and when i looked it up- sure enough a recall has been issued for carbon monoxide issues.

My back up camera and sensor will not work all the time. sometimes the picture will show up on my screen, sometimes it will not with the notification to contact the dealership, and other times nothing the touch screen with not show anything and the sensor will not beep. there is no reason for these items to not be working

When having the recalls fixed on my explorer the back liftgate is not center even the dealership fixing it said it was not also. they informed me i would need to bring it to a body shop to have it fixed. i have never been in an accident or hit anything so there is no reason for it not to be centered.

Front sway bar links had to be replaced because they were broke. i brought my car in for the recall of the rear suspension. i have not hit anything or been in a wreck so there is no reason for this to have been broke.

While driving down the highway the explorer has suddenly shut down on two occasions. the first time (july 2019) i was driving about 50 mph. i was able to cruise off into a median. the second time (aug 5, 2019) i was coming off an on ramp onto a busy highway at about 60 mph. once again the car suddenly powered off. i was lucky to be in the far right lane and was able to cruise off into a wide grassy area. the traffic i was merging into was at 70 mph. in both instances the wrench light came on. this is very dangerous as the car loses power and you have practically no control over the steering or brakes. if i had not been able to cruise off and/or had been in the center lane of a major highway i could have been rear ended by vehicles at high speeds. in both instances, once i was off the road i turned the car off, waited a few seconds, and restarted. the car started back up normally and then seemed to work ok. it's like the electrical or software system requires a 'reset'. this is a serious safety issue as it occurs with no warning and the driver cannot control the car and must come to a stop to turn off the engine and restart.

We are experiencing frustration in getting a resolution to noxious exhaust fumes that enter the interior of the vehicle. this is most notably upon acceleration (such as when you enter the interstate and quickly accelerate). we have gone to a local repair, called a local dealer, changed out air and cabin filters, but to no avail. the fumes are horrible. we purchased the car from a used car lot in the spring of 2018 and have been trying to get something done from the beginning of owning this vehicle.

On-going airbag warning light issue for 2 years (amber light on dashboard). the issue started in august, 2017 at about 38k miles and is still happening at about 55k miles. ford dealership attempted to repair the same issue 7 times but the light is back on 8th time. contacting manufacturer directly was useless as they just tell me to take the vehicle to dealership for repair and that no other option is available.

Tl* the contact owns a 2015 ford explorer. while the contact's girlfriend was driving 50 mph, the steering wheel seized and could not be turned. the driver stopped in the middle of the highway, turned off the engine, and restarted the vehicle. the steering returned to normal and the driver drove home safely. in addition, the traction control indicator illuminated and "service advancetrac" and "steering assist failed" appeared on the instrument panel. the contact called miller brothers ford (9035 baltimore national pike, ellicott city, md 21042, (410) 505-8633) where the mechanic stated that the failure would have to occur in their presence in order to repair the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 77,000.

Tl* the contact owns a 2015 ford explorer. when the vehicle was started, the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not contacted. the failure mileage was 75,000.

Tl* the contact owns a 2015 ford explorer. while attempting to make a turn, the steering lost power and "steering fault assist needs service" appeared on the instrument panel. the vehicle was taken to vaughn ford lincoln (318-335-0710, located at 835 highway 165 s, oakdale, la 71463) where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 63,000.

Airbag warning light stays on all of the time on 2015 ford explorer. ford dealership in chesterfield, mo indicated the entire wiring harness had to be replaced at a cost of $1600. they had seen this problem before. service person indicated that air bags may not deploy if in an accident when airbag warning light is on. due to the fundamental safety issue with a hardware flaw (not wear and tear), i believe there should be a recall due to the risk to public safety.

Tl* the contact owns a 2015 ford explorer. while driving, a wobbling noise was heard from the rear of the vehicle. the contact checked the wheels, but did not notice anything abnormal. the wobbling noise became worse. the vehicle was taken to cole ford lincoln (410 e chicago st, coldwater, mi 49036, (517) 278-5661) the dealer was in the process of performing a rear alignment. the contact did not know the cause of the failure. the manufacturer was notified of the failure and transferred the contact to nhtsa. the approximate failure mileage was 106,000. the vin was not available.

-failure of electronic steering gear- i have a 2015 ford explorer sport with 50,000 miles on it. 2 weeks ago i had a "steering fault assist" light come on while driving the vehicle on the interstate. i did not experience an issue steering at the time. once i pulled off the interstate i restarted the vehicle and the alert went away. 5 days later i was diving in the city and the "steering fault assist" light came on again followed by "advance trak warning." i lost power steering immediately. i got to an area to pull off and restarted the vehicle. both warnings immediately came back on. i was over 4 hours from home, so i had to drive over 250 miles without power steering. i called multiple ford service locations in my area, only one would take it and look at it within the week. i found out today that following a diagnostic test, i am needing to replace the electronic steering gear as it failed internally. ford quoted me $2000 + tax to fix it. after going online, i have found numerous complaints of the exact same thing happening with other ford explorer owners. i am completely disappointed in ford!

The exhaust smell is overwhelming when you have to accelerate over 3,500 rpms. this is sometimes necessary when on highways or when traveling up a hill at higher speeds. it is not safe to inhaling exhaust fumes within the cabin. i worry about the safety of my child in this vehicle due to this issue.

Exhaust or emission system: currently dash board is displaying engine light which was diagnosed to code p420 for catalytic converter or oxygen sensor

As we were turning into a parking space there was a popping sound so i immediately took the car to the dealer. we were told that the rack and pinion was defective which is the second time this has happened in a ford around the 40,000 mile mark. if the rack had failed at high speed it could well have been fatal.

A little over a month ago the left rear toe link broke while driving. this caused the car to lose control and go into a sideways slide, breaking the wheel hub in the process. smooth road going about 50 mph in good conditions. we got the car fixed and had to pay for the repairs since the car is no longer under factory warranty. after the ford dealer in mchenry il had it for over a week, we got the car back, drove it for a few days and suddenly we had a cracked exhaust flex pipe. we had to pay several hundred more to get that repaired. again, driven on smooth roads in the summer, nothing that would have caused this so suddenly. got the car back again after several more days in the shop.. drove it for a couple more days and the left rear toe link broke.. again... dealer this time installed the "recall kit" on both sides. luckily, this time it was at slow speeds coming into a parking lot . had the car towed back to the dealer. again.. we have had the car back for about 3 days now, and the left toe link has come loose.. again.. the car will be towed back to the dealer tomorrow because it is unsafe to drive. it was driven 3 times at low speeds around town since we got it back. my wife is now afraid to drive the car out of fear of it breaking again. this is a serious issue if the recall part doesn't work. when this part fails, this car has a severe loss of control and can very easily result in an accident. ford needs to get to the bottom of this before someone gets killed.

I bought my new, 2015 ford explorer sport, vin [xxx] for $59,000 dollars at rich ford auto dealership, service manager [xxx] 8601 lomas blvd ne, albuquerque, new mexico. 87111 (505) 292-0000 rich ford service manager [xxx], confirmed they have done this and all notices from ford, tbs16-0165 became ford recall program 17n03 and supplement #1 dated october 26/2017 expires december 31/2019 i filed complaints 08/20/2015 up until today with, rich ford, ford motor co, ford motor co.com, about the carbon monoxide complaint, i have become; sleepy, sick, nauseous, vomiting, 08/20/2015 the rich ford auto dealership salesman informed me that this was that new car smell, i filed complaints 08/28/2015 until today with, the rich ford auto dealership salesman informed me again that this was that new car smell, mechanic performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, and i filed my complaint with the bbb albuquerque, new mexico, they refereed me to bbb denver colorado they refereed me to bbb auto line arlington va, they have said it is too late to file my bbb complaint [xxx] rich ford auto dealership, 8601 lomas blvd ne, albuquerque, new mexico. 87111 their mechanic has repeatedly performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, [xxx] was the service writer, she has been promoted to service manager, [xxx] has informed me that rich ford auto dealership, is going to start charging me for service calls to check this carbon monoxide problem. on 08/20/2015 bought this vehicle, i have complained until now, even today 07/2019, this date, i purchased the 2015 ford explorer sport, vin [xxx] new for $59,000 dollars. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving the driver side door handle mechanism fell completely apart and off my vehicle, opening the door when i came to a complete stop. after getting my vehicle home, i checked to see if it was apart of a recall and saw that over 200,000 explorers were recalled for this very problem. i then checked my vin to see if my vehicle was apart of the recall and it is, of course, not.

Loud clanking noise when parking car or at a slow speed, turning. took into ford dealer today and it will cost $2200 to replace.

We were driving on the freeway from a mini vacation at 70 miles per hour when our 2015 ford explorer which only had 45,000 miles logged began to lose steering power. we almost crashed into the vehicle next to us on i-94 going at a very rapid speed of 70 miles per hour. immediately my husband began to slow down and tried to move to the furthest right lane. he was having a tremendous amount of difficulty as our car would not allow us to steer. he finally made it to the exit lane. at this time we needed to pull off of the hwy and get a friend to tow us home. we took our vehicle into the dealership where we purchased it and they told us that they needed to recalculate our computer at the fee of $100. within two weeks the same problem began to happen again. we took our explorer back to the dealer to repair this problem. we were now told that it is a rack and pinion problem and it could be upwards of $2,000 to repair. it is not covered in our extended warranty and it is not covered by the upcoming recall that we have scheduled to repair which ironically is a rear suspension repair which if not fixed will cause a problem with steering. in my opinion this problem will seriously harm or even kill the owner and family of a vehicle that this can happen to as it is impossible to control your vehicle when this occurs. i hope that this issue will be resolved by ford as this vehicle is very popular for families due to its size and this could be a fatal mistake to drive this car if this issue happens.

My husband loss consciousness while driving due to unknown reasons (medical issue). he went off the highway at 65 mph and crashed into several trees. despite extensive damage to the front end, resulting in a total loss, the airbags never deployed. my husband later experienced post-concussion symptoms as diagnosed by the hospital. injuries may have been prevented had the airbags deployed.

When turning on the car sometimes the " check charging system " light comes on. when it does the steering wheel locks and you cannot turn the car left or right. you have to turn off the car and restart the car and hope that the " check charging system" light does not come on. i it does not come on the steering will not lock. the steering locks only when you turn on the car and the " check charging system" light comes on. have taken it over and over to a ford dealer and they say that it is the battery, have changed the battery twice. then they say it is the alternator, have changed the alternator once. i just took it again and now the dealership says it is the power steering assembly and that it is out of warranty and it will cost about 2,000.00. this has happen many, many, many times throughout the 3 years we have had this car.

Strong odor of exhaust in cabin of vehicle

Steering fault warning light comes on then the car looses its steering like no power steering. this has happened 4 or 5 times now

Tl* the contact works for a company that owns a 2015 ford explorer. while the vehicle was parked, the contact reached inside the vehicle to remove the key from the ignition and the vehicle started to roll backwards. the contact became caught between the door and the driver's seat when the vehicle started to roll backwards. the contact was dragged for approximately 4-5 feet before a teenager in the vicinity was able to enter the vehicle, place the gear into park, and stop the vehicle. the contact stated that she might have inadvertently shifted the gear shifter into reverse while attempting to remove the key from the ignition. the contact sustained a fracture to the pelvic bone, lacerations, and possible torn ligaments in the hip and shoulder. medical attention was required. a police report was filed. the contact was unaware as to what happened to the vehicle since the incident. the cause of the failure was not determined. the dealer and manufacturer were not notified of the failure. the approximate failure mileage was 64,999.

Made a complete right turn leaving my driveway within 1000 feet the steering wheel locked up and i stopped. i was able to use extreme force to manuver steering wheel to go back and forth to turn around to get back to my driveway. thankfully i wasn't on a highway doing 70 mph when it occured.

Tl* the contact owns a 2015 ford explorer. when turning the steering wheel in either direction, a metal on metal grinding noise was present coming from the steering column. the vehicle was taken to ken garff ford (145 w. hilton dr, st. george, ut) where it was diagnosed that the steering rack was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 45,000.

Steering started making a grinding noise at 55k miles. sound is most pronounced when turning at slow speeds. dealership and local shop confirm steering rack and pinion need to be replaced. they advised this is a common problem with ford explorers. dealership advised the warranty expired 1 month ago.

I have a 2015 ford explorer xlt and the steering rack and pinion needs replacing. it can stop at anytime causing an accident.

My 2015 ford explorer has poor lighting. when driving at night you feel like the lights are off. very hard to see some roads. i have mentioned this to the dealer, they said they have heard a few complaints. i also saw an article about poor lighting in some newer vehicles and my explorer was listed in the article. i also have a 2018 explorer. some times the lights look dim. i love the car just think this is dangerous.

The rack and pinion locked up as we were pulling out of my driveway. i was 9m pregnant and my 4yr old was in the back. cant help but think about what would have happened had it locked up going around a curve. the repair shop i took it to said this was really common in the ford explorers and they have 146 service records on this one issue.

The airbag light came on and this is what the code says. restraint control module second row driver side inflatable seatbelt deployment control

When we turn the wheel to the right it has a loud popping noise during driving or stationary its progressing from a popping and something the steering wheel gets stuck. told by two different mechanics that the popping noise has to do with strut and cv joint and electric steering gear and rack and pinion going bad. our explorer only has 91000 miles. both mechanics say this is odd that this is going on for a 2015. that we should check for recalls.

The power steering went out on the highway, twice, while i was driving. thank god i was able to gain control of the car before crashing. we had the problem fixed, under warranty, but now after 26,000 miles the problem is back. i am very concerned because my my wife now drives this car.

Dtc b141b, air bag light intermittingly comes on. this issue was reported 2x while under warranty but by the time i would drop at dealer for repairs the light would reset so they couldn't see issue. after warranty expired the light came on more often, and today they were able to see indicator and get dtc. since it is out of warranty now, it will cost me $750 to get my air bags fixed. i questioned why it cant be fixed because it was reported 2x while under warranty. it is almost like they didnt try to find problem until after warranty expired. now i don't have working airbags on an expensive ford explorer sport. this is making me concerned if ford has poor wiring harnesses because these vehicles have so many electronic components. guess i'm sol. i will try to replace this sub par wiring myself tomorrow.

Steering assist fault, lane keeping system malfunction

While driving on a highway, steering fault light came on causing vehicle to lose power steering. vehicle only has 50k miles and the steering column had to be replaced. there have been many complaints regarding this, ford has already recalled this issue on later years. it is neglectful that nothing has been done, knowing that cars can lose power steering at any moment while driving, this endangers everyone on the road. i was able to pull the vehicle over safely. dealership quoted me $2450 to replace. worked with ford customer satisfaction team who were able to help in reducing the amount. but it should have been free and this issue should be recalled before anyone is injured.

Check airbag light is constantly on my 2015 ford explorer. took it in to get checked and the problem is faulty wiring to the middle row seat belt airbags. the fix isn't covered because my car is out of warranty and the fix is $800. nothing related to the airbags should ever fail and if it does, should be covered regardless of warranty. there may not be a concern with having my rear seatbelt airbags not working, but because the light is always on, i have no way of knowing if there is a fault with my front airbags. when i asked the dealership if this impacted the front airbags, they couldn't confirm nor deny, they said they didn't know. ford has known about this issues since 2015 when they first issued their technical service bulletin, tsb 15-0113 which was then superseded by tsb 16-0001 in 2016. i called ford corporate customer service line and they refused to recognize this is a safety item that should be covered

My parking brake wont engage. appeared at 57k miles. apparently there was a recall but not on my vehicle specifically.

2015 ford explorer. consumer writes in regards to safety recall 19v-435. *ld the consumer stated 12 days after having a recall completed, it was discovered the rear toe links and jam nuts were very loose. the tires cupped from being so loose. *js *js

While i was driving 70mph on a freeway, power steering stopped working. showing the warning messages on the gauge cluster. "power steering loss" "advance trac control fault" i was able to pull over to a side of the freeway safely as there was no traffic. this is an extremely dangerous problem and must be recalled. my explorer has about 53k miles.

While driving at 65 mph on berkshire spur of the nys thruway where the roadway was straight with a slight incline, the bracket that holds the front axle carrier bearing broke. this allowed the axle to pull from the transmission causing the vehicle to lose all drive power. luckily it was early and there was limited traffic, we were able to move over to the slow lane and then coast to a stop on the shoulder of the road

Steering assist error came on dash along with terrain control error while driving down road. lost power steering ability. luckily it was close to home when failed or could of happened when in traffic and a horrible accident could of happened. took to mechanic and said new steering rack needed. this was a recall on the same car a few years older. car is also being taken in next week for rear suspension recall.

Tl* the contact owns a 2015 ford explorer. while driving at an unknown speed, the strip behind the hood detached from the vehicle. the contact was surprised, lost control of the vehicle, swerved, and almost crashed into another vehicle. the part that detached struck the driver's side window. the vehicle was taken to tri county ford (4032 commerce pkwy, buckner, ky 40010, (866) 417-0262) and repaired. the manufacturer was made aware of the failure. the failure mileage was 46,200.

Driving on highway when the steering failed. dealer says that the electronic power steering failed and needs to be replaced. vehicle has approx 80k miles. i have found many instances of this same occurrence when searching online. fortunately in this instance no accident or injury but why has a recall not been issued and why is ford ignoring the problem.

After leaving my community property with my 2015 ford explorer, i turned left at approximately 5-15 miles per hour and suddenly i heard a clank/scrape and lost control of vehicle (image 1). see scrap on cement where vehicle control was lost in the street. vehicle stopped at end of skid marks (image 2). after turning left (east) , i immediately lost control of vehicle where orange van is located, which is believed due to axle break (image 2). after losing control, vehicle veered left towards curve. i continued to fight for control and vehicle hit the curve while vehicle was headed between two trees towards homes. fortunately, i was able to momentarily gain control before vehicle went down embankment and return vehicle to main road. see skid marks. my vehicle only had 75,038 miles. the ford dealership said that my control arm broke which caused the incident. however, they would not take responsibility of the repair.

My wife was driving down the road when the power steering suddenly went out almost causing her to wreck. shortly after a "steering assist fault service required" message popped up. after searching through forums and goggle it seems this is a common issue that ford refuses to recognize.

The power steering froze while driving on three separate occasions over the last two days. the first was while pulling into a parking space, the second time was while turning to merge onto a busy two lane highway and the third time was while driving 55 mph merging onto the freeway. the car was in motion in all three cases and had to be put in park and turned off before steering came back. my wife was unable to turn the car when it happened to her because she wasn't strong enough to overcome the force.

Power steering stops working suddenly; due to factory mistake or faulty parts or manufacturing. possibly causing loss control and crash occurrences. unless you have upper body extreme strength you can't control the steering wheel due to this defect. there have been previous recalls but not for this year or my vin number despite the issue being the same. ford refuses to pay to repair it. also, this once repaired can happen again.

Carbon monoxide in cabin from leking exaust

Having a feeling of nausea when driving exolorer. yesterday and today we have been running the ac due to hotter temps. after letting car idle for 5-10 minutes while using remote start i start to feel light headed after about 20 minutes of driving. after feeling fine all day. seems to be only when the car uses ac. today i was in the drive thru for my son while idling when i started to feel light headed. noticed the recirculation mode turns itself on after i turned it off. this issue is quite concerning. was slated to have recall fix done at capitol ford but advisor said it wasnt attached to the vin so they didnt do it.

1st concern: my 2015 ford explorer is at 84,000 miles. i have captain (bucket) seats for the 2nd row. about 6 months ago, my son couldn't get out his seat belt. the red button wouldn't release and it was tight around his waist, eventually i was able to make enough room from him to slide under the lap belt. the estimate i received 3 weeks ago was $230 not covered under warranty. i have never had to replace a seat belt. 2nd concern: this past weekend traveling 70 mph on a highway i heard flapping outside the front drivers window the panel was shaking for about 30 seconds then flew off. before i could safely stop the rubber that would have been underneath the panel came loose and started hitting the driver's side window. i inspected the passengers side and it has also lifted and will come off soon. i haven't had an opportunity to get an estimate but i feel as these are issues that should be happening. both in my opinion are safety concerns, nothing should be flying off the car and seat belts should work.

The vehicle has approx 42,000 miles and has started exhibiting the clunking noise and difficult turning at low speed, specifically in turning right, as reported in many other complaints. looking at a $2k fix at such a low mileage with with so many other similar complaints is disturbing and amazing why ford is not fixing this.

Paint is peeling on the edge of the hood. two explorers 2015 family owns and peeling in the same location. contacted ford and was told we had to buy a new hood. there are many complaints on the internet saying the same thing. this paint less hood needs to be recalled due to factory fault or repainted how ever ford does it. around 2000.00 for a new one they told us. paint should last more then 3 to 4 years.

Slow speed grinding noise when turning. in motion and stationary on all services

When accelerating in my vehicle from a stopped position and when driving on the expressway, there is a carbon monoxide odor and i get light headed and have headaches afterward. this has continued after my vehicle was repaired by a ford dealership due to the recall. this has happened several times before and after the repair.

Hood have detail retaining dents. when i back up swelling sounds

Ford motor company (ford) is recalling certain wheel hub bearing assemblies, part number hb5z-1104-c, incorrectly listed as being for installation on the rear axles of 2011-2017 ford explorer 4x2 vehicles. these bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. is nootgood

Had the recall done for (fsa 17n03) after the service was done, we have noticed when passing on the freeway or going up hill, hot air blows out the vents then a heavy odor of exhaust. my vehicle also uses e85, so we have ruled out maybe a car in front of us. when using e85 we get a strong smell of alcohol type. we have been to the dealership for the smell, each time they want the windows done or have the a/c on. i tell them we don't drive with it on all the time or have the windows down on the freeway. every 4-6 months more stories in the news have been coming up with concerns about exhaust smells in the explorer and now ford is redesigned the vehicle. this should be looked at more and maybe with third party engineer.

Tl* the contact owns a 2015 ford explorer. the contact stated that the service steering warning indicator flashed intermittently and then the steering wheel seized. the vehicle was not diagnosed or repaired by an authorized dealer or an independent mechanic. the manufacturer was notified of the failure. the approximate failure mileage was 100,100.

Check engine light came on. took the car to conrad's. scanned code and the result is engine timing chain needs to be replaced and possibly the engine. have quotes from multiple service stations and each one said this engine has lots of problems.

At the edge of the hood the paint is bubbling, my claim at ford has been denied at under 4 years old.

At around 100,000 miles drivers seat belt would not lock or unlock...started sticking around 95,000 miles. never had to replace a seatbelt before especially in a car that was only three years old. also, at around the same time the drivers side windshield pillar broke off and flew off while driving on the highway at around 65 mph. the passenger side flew off at 115,000 miles while driving on the highway as well. neither is covered by warranty and owner will have to come out of pocket to cover the damages ($500+). how can ford put on such cheap finishes to the car? noise level in the cab is affected due to wind noise. passenger pillarpopped loose and would not pop back in. appeared that a clip had broken.

Our 2015 explorer sport with 60550 miles had the check engine light come on for one day, then turned off. we had it diagnosed immediately and were told the car needed a timing chain ($3200). the light came on during normal driving conditions and the next day was not lit. the light came on right after the warranty period expired, and ford would not help with repairs. for such an issue to occur so early and right after the warranty is extremely disappointing.

There are often issues with the radio and heating system. radio turns on and off by itself and so does the heat and air conditioning. in addition, i have complained about something making me dizzy and nauseous in the vehicle. in informed the finance company regarding my inability to breath, for which i was hospitalized. i have been hospitalized on numerous occasions since the purchase of the vehicle and have informed the finance. furthermore, they have been additional hospitalizations in 2018, for which i will have to upload the documents at a later time.

Car was in motion in new york city, van wyck expressway service road. the car just shut off on 3/17/2019, 4:30 pm the dash board signaled powertrain, dealer states timing chain issue. vehicle purchase used with 59,000 miles on february 2018. check engine light was on since march 2018. currently 82,600 miles. been to the dealer several times for additional problems. i had to replace the battery headlights , heartng motor, there are leaks into the car that have not been repairs. the car is low falling apart :( .and had to pay out of pocket since extended warranty did not cover everything.. not getting straight answers from ford or the dealer. thank god i was on the service road and going 25 mph stopped at a light. the car never started and had to be towed to the dealer.

I bought the car used in april 2019, it only has 25,000 miles. i was driving with my toddler when all of the sudden i could not steer the vehicle easily and warning lights started going off after i lost power steering. the lights were power assist fault and something about advancetrack system in which i noticed that my four wheel drive capability was not working. i was on a city street so i was able to pull into a parking lot. once i let it sit for a few minutes and started up, everything was alright. this was the 2nd time this has happened the first time, i was just exiting off the highway when i lost power steering and warning came on but it only occurred for a minute and everything was back to normal. this is a safety risk and i am afraid to drive it long distance. other than this i love this vehicle!

50k only and the rack and pinion steering column is failing.

Captains chair behind the driver's seat, seatbelt would no longer connect. seatbelt receptacle had to be replaced, now airbag light is on at all times.

08/20/2015 i bought my new, 2015 ford explorer sport, vin [xxx] for $59,000 dollars at rich ford auto dealership, 8601 lomas blvd ne, albuquerque, new mexico. 87111 (505) 292-0000 i filed complaints 08/20/2015 up until today with, rich ford, ford motor co, ford motor co.com, about the carbon monoxide complaint, i have become; sleepy, sick, nauseous, vomiting, 08/20/2015 the rich ford auto dealership salesman informed me that this was that new car smell, i filed complaints 08/28/2015 until today with, the rich ford auto dealership salesman informed me again that this was that new car smell, mechanic performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, and i filed my complaint with the bbb albuquerque, new mexico, they refereed me to bbb denver colorado they refereed me to bbb auto line arlington va, they have said it is too late to file my bbb complaint [xxx] with ford motor co complaint, about carbon monoxide from the day i bought this vehicle until now, today, rich ford auto dealership, 8601 lomas blvd ne, albuquerque, new mexico. 87111 their mechanic has repeatedly performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, [xxx] was the service writer, she has been promoted to service manager, [xxx] has informed me that rich ford auto dealership, is going to start charging me for service calls to check this carbon monoxide problem. on 08/20/2015 bought this vehicle, i have complained until now, even today 06/2019, this date, i purchased the 2015 ford explorer sport, vin [xxx] new for $59,000 dollars. ford motor co vs lawyer 2015 ford explorer sport, vin [xxx] reference to ford motor co, no 0:14-cv-61344-wpd 08/28/2015 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2015 ford explorer. consumer writes in regards to power steering failure. *ld the consumer stated while driving the steering service light illuminated and the power steering immediately went out. the vehicle was not included in the power steering recall. *js

I took my 2015 ford explorer in because there was a recall on the front door panels. took my vehicle to ford autonation where i bought it and all they did was rip my panels off and tried to restaple it. no even a week later it starting coming off again so i took it back and said this is a recall, y’all need to replace it and they said no that’s all thier gonna do

One instance while driving on the freeway left side windshield rubber seal starts flapping against side window then eventually flies off. next while driving on freeway the windshield side trim breaks off. now the right side trim has ripped & flown off on freeway. which will mean the trim will probably break as well.

Noise when turning or backing up on drivers side. new shocks/struts have recently been put on the front.

Tl* the contact owns a 2015 ford explorer. while driving and attempting to turn, the steering wheel seized and then returned to its normal position. the vehicle was taken to crouse ford (11 antrim blvd, taneytown, md 21787, (877) 782-7280) where it was diagnosed that the rack and pinion needed to be replaced. the manufacturer was not notified. the vehicle was repaired. the failure mileage was 90,000.

Two months ago i had this weird smell in the cabin of my explorer when accelerating , , take it to the shop, two days after the dealer told me it was carbon monoxide it started making a weird noise , take it in again and the ptu is completely shredded. was told all the fluid leaked out and caused this damage. complete replacement of the ptu over $2500 on a vehicle 2015 ford explorer with only 64,000 miles on it.

Noisy popping noise when steering left and right at a stand still or low speeds. this turns into a locked steering wheel in one position.

I thought the vehicle was having struts issues in the front as well as a sway bar. however i finally got an appointment at the ford dealership and they stated that the issue was caused by a failing electronic steering rack. this vehicle only have 42,524 miles on it and this should not be happening already. this could potentially fail causing you to lose power steering and cause an accident. the vehicle makes the noise when turning slowly to the right or when backing up. it will also make the noise when you are stationary and turn the wheel back and forth. the quote i received for the repair was $1,770. this is not something that should have to be repaired on a 2015 vehicle with low mileage.

Vehicle has strong exhaust like burnt hair under harder acceleration. for instances, climbing a hill and needed to speed up. the smell stays with the vehicle as well. for at least a mile after the fact. i have had several vehicles and never have i had one smell like that under acceleration.

Tl* the contact owns a 2015 ford explorer. the contact received notification of nhtsa campaign number: 19v435000 (suspension). the contact called tommie vaughn ford at 888-841-4361 (located at 1201 n shepherd dr, houston, tx 77008) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact was also informed that there was no provision for a loaner vehicle. the contact had not experienced a failure. parts distribution disconnect.

Carbon monoxide in the ford explorer 2015 not fixed by ford dealership purchased from new 2015, customer complained about since day one delivery, unstable movements, left right, side to side, not fixed by ford dealership purchased. dealership states (not our problem, prove it.)

Making slow right handed turns, clunking sound was detected in the front of the vehicle. the ford dealer investigation revealed that the power steering rack needs replacement. the vehicle has only 61000 miles on it and the cost will be $1950.

Constant steering popping noises including occasional steering binding and locking up. i have had a few incidents where i narrowly avoided an accident after steering limited to approximately 30 degrees. i had to muscle the wheel, and after a loud bang, full steering rotation was regained. likely the same issue as in previous year models where steering rack had to be replaced under a mass recall. dealership assuming it is the same issue, yet the recall did not carry over to 2015's which suffer the same problem.

On 6/6/19 vehicle lost engine throttle power when "wrench" light indicator appeared on dashboard while driving on interstate (at least 65mph). wrench noted terrain management system error. engine did not shut off. vibrated very badly when coming to stop. happened again on 6/12 on city street driving approx 35mph. both times stopped vehicle, turned off, and restarted and operated normally. ford dealerships cannot determine problem because there computer systems cannot see error code(s) in diagnostics.. additionally, ford motor company will not respond until "error code" identified by ford service dealership. read online and youtube exact issues but not discussion on resolution(s). see url address for example of issue that occurred with our vehicle: https://www.youtube.com/watch?v=asrdplp4_qe&t=1s. very dangerous to lose power on highway and little control of vehicle. believe this is a systemic issue with ford explorers

Airbag sensor came on at about 66,000 miles. disregarded for a while, as i was on a long trip. went to dealer and they put on computer; diagnosis codes are dtc b141b and b141c. dealer suggested to replace the airbag harness, with connectors replaced for $963.17, b/c warranty conveniently expired at 60,000 miles. this is a safety issue as none of the airbags in the car will deploy unless i pay ford ransom for a part that has no moving parts. i see multiple people with same issue so there should be a recall.

Tl* the contact owns a 2015 ford explorer. the contact stated that while driving at 60 mph, the front suspension on the driver side collapsed. the vehicle veered to the left and hit the concrete barrier, bounced and hit the right concrete barrier. none of the frontal air bags deployed. the police was present and a report was issued. the contact was transported to the hospital by ambulance, treated and released. the vehicle was towed to an impound lot. the insurance company labeled the vehicle as destroyed. the vehicle was not taken to the dealer for a diagnostic. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 50,000.

Driving to work and received a "steering assist fault/service required" warning message. took car to dealer, where they repaired a faulty steering gear assembly.

When i drive at slow speeds to pull into a parking spot, garage, turn into a drive way and reversing out of these spots, there is a loud clunk noise. when turning the steering wheel to the right.

The interior driver door panel is splitting at seam and the yellow filler is now showing.

Stepped on the gas pedal to accelerate and vehicle kept accelerating after removing foot from pedal. it did this 3 times within 10 minutes. the floor mats were not in the way and cruise control was not activated.

Lane keeping steering assist is electric motor assist. the rack & pinion steering gear motor malfunctioned, leaving the steering without any assist, resulting in manual (extremely difficult to steer) steering. in this case, no crash resulted, but required rack & pinion required replacement. replacement cost ~$2200.00 at a ford dealership.

Tl* the contact owns a 2015 ford explorer. while driving approximately 60 mph, the “lane detection failure” message suddenly appeared and the power steering failed. the steering wheel became very difficult to turn in either direction. after stopping the vehicle and restarting the engine, the vehicle operated normally. the vehicle was taken to an independent mechanic who found diagnostic code: c200d and advised the contact to take the vehicle to the local dealer. the vehicle was taken to jones ford of north charleston (5757 rivers ave, north charleston, south carolina), but the code was no longer present after restarting the vehicle several times. the cause of the failure could not be determined. the manufacturer was notified of the failure. the failure mileage was 45,000.

The seat belt locks and will not release unless the belt is completely brought back in.

Carbon monoxide complaint, i have become; sleepy, sick, nauseous, vomiting, 08/20/2015 the rich ford auto dealership salesman informed me that this was that new car smell, i filed complaints 08/28/2015 until today with, the rich ford auto dealership salesman informed me again that this was that new car smell, mechanic performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, and i filed my complaint with the bbb albuquerque, new mexico, they refereed me to bbb denver colorado they refereed me to bbb auto line arlington va, they have said it is too late to file my bbb complaint [xxx] with ford motor co complaint, about carbon monoxide from the day i bought this vehicle until now, today, their mechanic has repeatedly performing nose safety sniff test using his nose, and declaring the vehicle safe, using only the nose safety sniff test, [xxx] was the service writer, she has been promoted to service manager, [xxx] has informed me that rich ford auto dealership, is going to start charging me for service calls to check this carbon monoxide problem. ford vehicles involved in this event could be (bought back by the dealership) (if asked) i asked they said they would allow me to trade in the 2015 ford explorer sport, vin [xxx] for $2,000.00 ½ of 1% of what i paid for it, it will be paid off in 09/2021. tsb 16-0166 did not become or turn into program 17n03. they are different repairs for the same issue. the dealership must perform tsb 16-0166. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The airbag wiring harness is faulty, causing no air bags. the part to repair has been on back order due to high demand. my vehicle has been without airbag system three weeks with another two weeks to wait for part to arrive.the problem begun being addressed in october 2018 and has continued. part of wiring harness was replaced. told it was good to go and two weeks later no airbags. scary to have no airbags with children in car. dealer said, but you still have seatbelts......

80,000 mileage starting with steering noisy and click noisy sometime . powertrain looses when parking and hard to shut off the engine.

Vehicle makes grinding noise when turning right. this vehicle just has 40k miles and the struts should not be making sounds like this. this happens when the vehicle is in slow motion and in reverse. this was recalled in 2011-2014 but not in 2015 and i believe was in an on going issue. these vehicle was manufactured in july 2014.

On 4/14/19 we left for vacation and drove1,100 miles from arlington, va to key largo, fl and when we got to fl, the steering started making a clunking noise and got stuck when we were making a u-turn. after some research, i could tell it was the steering, could give out when driving and was a serious repair that could not wait until returning home in a week to get it repaired. we drove to lorenzo ford in homestead, fl. on 4/16/19. lorenzo ford knew right away that the problem was the steering. our explorer had 41,339 miles on it and the mechanic said it was not unusual for the steering to give out. he actually said it was a problem but not a recall. the repair totaled $2,335.91. i thought we were driving a dependable and safe car on our vacation, but we got to spend a lot of time getting our car repaired on our vacation. i've had numerous fords, and have always called myself a ford person. sadly, i don't like the direction ford is going and this may be my last one. thanks ford for not making quality job #1 and wrecking my vacation. you need to recall this before someone gets hurt.

I was driving down the highway at 75 mph and heard a huge pop on the passenger window and something black fly by. we pulled over and saw that the plastic black trim on the sides of the windshield broke in half and the rubber was hanging off. i had to cut it off. after taking a closer look, it appears there are several pieces of the plastic trim that are warping and even the driver's side panel was lose so i'm sure it's only a matter of time before this side breaks off also. i see other people have had this happen to them also and it would be nice if ford would do a recall on the panels, as they are not cheap. even the board that the trim attaches itself to is coming lose.

While driving recently my car would “sputter” while at a light etc. well today it completely dies while driving (about 20mpg). it eventually restarted and i was able to drive to my mechanic. the vehicle completely died while pulling into the drive of the mechanic who will take a look on monday. also, had problems with steering unit that ford said needed to be replaced. said that would cost us about $1100 for a new module. at that time the car had 40,000 miles on it. currently has 72,000. my husband was going to by a f150 now seriously considering going with toyota. he’s heartbroken as we both thought the explorer would be a reliable car.

While i was driving my vehicle on icy road conditions, my vehicle's steering failed without notice. thankfully i was driving slower due to road conditions. i was unable to steer my vehicle down the road. this was the steering gear that went causing the issue. when i contacted ford, i was told it's not under warranty. not our problem. the vehicle is only a 2015.

When i put my 2015 ford explorer in park, i get a message stating that the transmission isn't in park when infact it is. i need to play with the gear shift button or restart the vehicle and keep shifting it from park to drive until the message goes away. the alarm in the vehicle goes off when i get the message that the transmission isn't in park. it started out doing it occasionally, but now it is consistent. this should be covered under warranty or be put on a recall.

While driving the vehicle it lost power steering. warning lights came on stating power steering assist fault service advance trac terrain management system fault this is not new to ford explorers apparently there was a recall 2011-2014. my vehicle is a 2015. it is a shame that ford or natsa would allow this risk to continue. i encourage you to recall any vehicles in all years to prevent accidents. my vehicle has been in the shop for a week already and when they told me three other ford explorers were fixed last week for the same problem i gasped that this is not part of a recall.

Over a period of a few days, i noticed that the power steering was becoming increasingly tight as i merged into other lanes or made turns on both the local roads and highway. there were no warning lights to indicate that there was a problem. i stopped driving the vehicle until i could have it evaluated by the ford dealer. the dealership mechanic identified a problem with the steering shaft assembly and said that it needed to be replaced.

I am just over the power train warranty on my ford explorer and $2000 transfer case ptu or pto repair. crazy. i am reading up on it and found many complaints online. http://www.carproblemzoo.com/ford/explorer/transfer-case-problems.php

When driving my vehicle with heater on iam experiencing an exhaust fume smell i have contacted ford in regards to my car they have told me it has had the repair done to it for csp, but iam still experiencing the problem. the vehicle has 33364 miles on it.

Tl* the contact owns a 2015 ford explorer. while turning the steering wheel in either direction, a clunking and grinding noise was heard coming from the steering column. on two separate occasions, the steering wheel became stuck momentarily while turning. the vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. the manufacturer and local dealer were not notified of the failure. the failure mileage was 22,000. the vin was invalid.

Exhaust leaking into cabin. filling cabin of vehicle with a sulfer or cat pee smell.

Tl* the contact owns a 2015 ford explorer. while driving approximately 68 mph, the front passenger side "a-pillar" (part of the windshield) detached from the vehicle with a loud explosion. there were no warning indicators illuminated. the vehicle was pulled over to the side of the road. the contact called parks ford of wesley chapel at 813-907-7800 (located at 28739 fl-54, wesley chapel, fl 33543) and was informed that they were aware of the failure, but there was no recall. the manufacturer was made aware of the failure and provided a case number. the vehicle was not diagnosed or repaired. the failure mileage was 43,682.

Exterior door handle came unhindered and it made the door to the point it cannot close.

I pulled into a coffee drive through and got my coffee order. upon driving away after a short stop in drive gear while at the drive through window, my power steering was not working. i drove out of the parking lot while fighting the wheel to steer. i pulled over and parked and turned the engine off. after restarting, the problem was gone. i just purchased this suv with 72000 miles on it from a dealer.

When accelerating, smell fumes and onset of dizziness and blurred vision while driving. immediately slowed down (almost to a stop) in mid traffic and opened windows, allowing fresh air to blow in. dizziness went away after a minute or two. happened twice...very scary experience. carbon monoxide poisoning? never experience this before nor outside of vehicle. already had exhaust problem fix by dealer...still having issues. this is getting dangerous.

I've recently noticed my airbag light on in my vehicle dashboard. i ran a scan tool but nothing is being picked up by the scanner. not sure what i need to do next. i've only owned the vehicle for a few months now. its used but doesnt look like its been in any accidents. i did just have my car cleaned at a car wash and they cleaned out the car. i wonder if they hit the wiring under the seats trying to clean the 3rd row seating area?

- noticed on going foul natural gas smell that after a few minutes give me a headache . can't drive more than 15 minutes before i need to get out to catch my breath and breathe fresh air. the dealership claims that it's the "ptu" ( not sure waht that is ) and apparently no recall. why is this dangerous failure not identified for a life safety " recall". i am not sure how many explorers this is affecting but it can't be just mine....

At approximately 57,000 miles, my complete steering mechanism failed as i was driving my vehicle down a road, while out of state on a vacation. both of my children were in the vehicle when this occurred and luckily no one was injured. the vehicle was towed to a ford dealership where the complete rack and pinion system had to be replaced ($1,900.00). while waiting for a tow truck, i located a ford recall had been completed for the previous three or four model years (2011-2014) for the exact same failure. this is a known issue and i don't understand why my model year (2015) isn't included. we were on a vacation and traveled down the interstate and glad this didn't occurred while driving 75 mph.

Loss of power: while driving my 2015 ford explorer xlt with 3.5l v-6 engine on the highway (10/04/18), the wrench light came on and the car started to shudder and lose speed. pushing down on the accelerator had no affect and the car rapidly decelerated. the engine was running very rough with heavy vibration. this was a terrifying and nearly fatal experience as faster moving traffic started passing me on both sides as i tried to move off the highway. i was able to move the car to the side of the highway and limped off the nearest exit. once off the exit i shut the car off and sat for 20 minutes while i re-gained my composure and called my husband. when he arrived he started the explorer and the wrench light was cleared. my husband drive the car home using only back roads while i followed in his car. we called our local ford dealer and scheduled an appointment. we started researching this issue and found this to be a well known problem with the throttle body on ford’s v6 engines which are used on multiple suv’s, crossovers and sedans. the research i’ve seen shows this issue has affected more than 10,000 owners. however, it’s not clear if the throttle body is faulty due to a manufacturing or design defect. it’s also not clear if replacing the throttle body is a permanent fix. i’m terrified to drive the car on the highway and since this happened we’ve only used it for shorter trips around town. the ford dealer checked the car today (10/08/18) but since the wrench light was cleared they found nothing wrong. i pleaded with the service advisor to no avail. we’ve been a ford family for more than 15 years but this fault and even worse the ford service advisor’s response is completely unacceptable. this is a serious and dangerous problem and only a matter of time before someone and their family are killed. please investigate and force ford to issue a recall.

Traveling on highway at 60 mph vehicle suddenly decelerated to 5 mph within 3 seconds. engine began running rough and stopped. pulled to shoulder of road. months before this incident warning light on instrument cluster would intermittently state transmission not in park when parking vehicle. service technicians could not reproduce error. vehicle taken in for service on 9/21/2018. report on vehicle on 9/28/2018 stated that power transfer unit damaged beyond repair, steering column switch needed repair which meant steering unit needed replacing and interlock switch on shifter needed replacing. total cost $5150.00. traded vehicle in and purchased different vehicle. vehicle not purchased from dealership which analyzed repair work.

When at idle, either in park or drive, the engine rpms will fluctuate and go down to a point where the engineer stalls or almost stalls.

Have noticed the popping noise when turning the steering to the right. noticed sometimes an oil leak by this side 1 year before. this leak was notified to the dealer in every scheduled maintainance appointment. never was corrected. now they told me i have to change the rack and pinion and warranty is expired. i don’t know if this uncoreected leak could be associated with this rack and pinion problem i have now.

“takata recal” when my car has been sitting in the driveway for a full day without being driven or started. the following day you go to start the car. it starts no problem, once your in reverse the battery light will come on and as soon as you put it in drive i lose all power and function to steer. if i hit the gas petal it will regain power. the light will disappear only if i hit ok. this happens every time without fail. i also smell carbon dioxide or gas fumes from time to time

Tl* the contact owns a 2015 ford explorer. while driving home with the air conditioning activated, the re-circulation button was pressed and the contact became drowsy and sleepy. the contact stated that there was an exhaust odor in the vehicle. the contact became nauseated and vomited inside the vehicle. the contact was concerned that her child was also affected by the exhaust fumes. the contact stated that her child would cry while riding in the vehicle. the vehicle was taken to broadway automotive (located at 1010 s military ave, green bay, wi 54304, (920) 499-3131) where it was diagnosed that the grommets in the rear compartment of the vehicle (where the exhaust pipe was located) were fractured and caused the carbon monoxide odor inside the vehicle. the contact was informed that the vehicle needed to be kept for an additional day due to the parts being ordered to have the repair completed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 114,000.

Exhaust smell when the car accelerates. the cabin smells like rotten eggs.

Airbag light comes on & stays on from time to time, this has been happening on & off for about the last 10 months. too my vehicle in for this issue to be checked a couple times but since the light went off tech was unable to diagnose problem. finally yesterday i was able to get my vehicle to the dealership while the light was still on. i am still in my extended warranty period 5yr/60,000 miles but apparently whatever repair my system needs to function properly is not covered even though the manual states that my vehicles safety belts & airbag system are covered for an extended safety restraint coverage period. this is a serious safety concern & from what i’ve researched this is a known issue by ford. if i don’t pay $800 my airbags will not deploy in the vent i had an accident

Tl* the contact owns a 2015 ford explorer. the contact stated that there was an internal failure concerning an odorless carbon monoxide leakage. the vehicle was not included in nhtsa action number: ea17002 (structure, engine and engine cooling). the dealer (automax ford, 3301 e central texas expy, killeen, tx 76543, (254) 699-2629) was informed that the contact had a carbon monoxide tester that detected a high level of carbon monoxide. the dealer used their own testing device for carbon monoxide and also detected a high level. the dealer indicated that the manufacturer had no remedy or recall to provide a permanent solution unless it was for the police intercept vehicles. the dealer stated that replacing the body plugs in the rear would provide a remedy, but the failure continued. the contact's wife experienced nausea, headaches, and was unable to stand for a long period of time. the contact's wife underwent medical treatments, which caused a loss of employment due to health issues generated from the failure with the vehicle. the contact was waiting for a buy back offer. the vin and failure mileage were not available.

All steering stopped while going 45/50 mph on a main road! got the steering sensor fixed for $551 and 2 days later the light is on again so it's going back in..... i'm pregnant with 2 boys u der 2 and a 7 yr old and this os ridiculous!!!

I was in downtown des moines and received a "service steering fault now" warning. i continued to drive to find a parking spot. while parallel parking, i recieved the warning again but this time the steering went out. i was unable to turn the wheel at all. i was on the railroad tracks as a train was coming at this point. i continued to try to move the steering wheel anyway i could to at least get off the tracks. o finally turned the car off and restarted it and was able to move the steering wheel and get off the train tracks. we then took it back to the dealer and they had it for 3 days. all they did was reset the computer system telling me it could happen again. we then contacted ford xorp. and they also did nothing because they didnt see it as an issue. if a company doesn't care about the people buying their products, how am i suppose to feel safe in their vehicles?

I was driving on the interstate at 70 mph and i heard a loud clunk and my engine lost acceleration. i could not increase my speed and the car would not go. i had to pull off the road and the car was running rough and when i pushed on the accelerator pedal the car barely moved. i was almost rear end by a truck but luckily i was able to pull over safely. the wrench icon came on my dash and said to take to dealer. when i got home i took it to the ford dealer and they did a diagnostic test and it showed a p2111 fault code. the throttle body was faulty and had to be replaced. this malfunction put me in a very dangerous position.

We were driving at about 45 miles an hour when advanc trac and power steering light came on. the steering got suddenly very hard to maneuver husband had both hand trying to keep it steady, he had to pull very hard to be able to pull in gas station to get out of traffic. blinkers no longer worked, terrain knob turned off and didn’t work. this could have been a fatal accident if we were going at higher speeds! this problem needs to be recalled so that no one gets killed

This vehicle is all wheel drive and comes equipped with a terrain management system to monitor and adjust to road conditions. i have owned the vehicle 6 months and have experienced a terrain management fault (failure) in the system which will disengage the power train and lose forward motion, i have had this happen twice in the roadway in forward motion while in traffic on a four lane roadway on the first failure and a two lane roadway in forward motion on second failure. both failures required me to place the vehicle in park, turn off the engine and wait a few seconds for the system to reset. not a safe option when sitting in traffic or on a major roadway.. ford dealers lack the knowledge to address or correct the issue and ford customer service has no knowledge of the stated failure and offers no solution to address or correct. the system failure will create a safety issue for the occupants of the vehicle which could result in injury or death.

This may be a duplicate complaint because i'm not sure i submitted my previous complaint form properly. yesterday i was travelling down the freeway at 65 to 70 mph when my steering froze up. thank god i was in the right lane and going straight because if i had been in the process of turning and there were other veh. at an intersection there would have almost certainly been an accident. also thank god my wife was'nt driving because she would have never been able to steer the car off the freeway. i was able to wrangle the car to a nearby ford dealership but after turning the engine off and back on the problem went away. as i have researched this problem with ford explorers further i have found that this is a reoccuring problem and has been reported on numerous occasions. in my wildest imagination i cannot believe that something has not been done about this problem. this problem will absolutely result in death or serious injury to someone soon. i hope it's not me or my family.

Currently own a 2015 ford explorer sport which has 56000 , while driving east bound on the i84 doing the speed limit at 65mph suddenly no steering! completely locked—-whoa—- talk about scary— almost crash into an 18 wheels beside me , i quickly hit my hazards and came to a crawl at the side of the road into a bank— i truly thought i was good as dead.. i had to tow the car to my home because ford dealership was closed at the time —-this has been a common problem with ford across their fleet for years—. as of right now i have a 50k car with 57k miles just sitting—. will be bringing in to my dealer asap and a cal to corporate.. they will have to handle this asap ——. they will kill somebody if they haven’t already

I was driving my 2015 ford explorer with approximately 34,200 miles 55-60 mph on us 141 in northern wi when i suddenly lost power steering and traction control. i had an alarm triggered and a fault warning on the dash indicating a steering fault and cleared by pressing the ok on the dash, but had very heavy steering and an indication that the traction control was off. i was able to get to a ford dealer but they were no able to look at the car for several hours. they suggested i restart the car to see what would reset. the systems did reset and i was able to continue on my trip home without incident. no codes were triggered and i now have an appointment with my dealer to check out the problem. in searching the internet on explorer steering problems, i noticed that there was a recall on steering loss for 2011-2014 explorers and yet there are still many complains of steering loss for model years 2015 forward. it seems that this very dangerous issue has not been resolved.

The steering wheel locked up while going 55 miles an hour over a bridge going straight

I just filed a complaint on my vehicle steering problem and as i have been surfing the web i find that many other people have had the same problem. i am a retired utah highway patrolman with 36 years experience and i have never seen a more dangerous problem than this. i cannot believe tjhat something has not been done about this problem. i can guarantee it is only a matter of time until someone is killed or seriously injured as a result of this problem.

Operating vehicle in motion. warning lights and errors showed on dash without any warning that something was wrong. power steering instantly stopped working while vehicle was operating on city street. vehicle became very difficult to handle. pulled over and shut vehicle off.

The "electronic steering gear" is defective at 80,000 miles. the part makes loud noises on turns. repair shop says inordinate number of problems have come in with this part & failure could cause steering to freeze up & cause serious wreck. shop says can't be repaired & must be replaced. part & labor costs over $2k. this critical, expensive part should not fail at such low mileage & cause such high risk of injury or death.

While driving on a side street in my neighborhood my steering locked up & a light came on that said steering fault i could not move the steering wheel at all i turned car off & looked under hood had no idea what i was looking at closed hood got back in car started up default light was off & car seemed fine next day driving in my neighborhood same thing happened turned car off and on and car seemed fine i drove straight to dealership where i purchased they told me it's a defect in electric power steering rack its gonna cost a lot to fix because i bought car in march 2015 it's no longer covered because we are now in august after doing some research i see many people are having this same problem & it was a recall in 2014 models same exact problem this is a safety issue & should be recalled before someone gets killed

Us service member overseas (which complicates the solution). purchased vehicle in us in august 2015. currently about 45,000 miles on a 2015 ford explorer sport and loud pop from steering column at low speeds. local mechanic says entire steering column needs replaced and over 2600 euro ($3000). shouldn't happen at low miles. others experiencing similar issues across model years.

Tl* the contact owns a 2015 ford explorer. while driving at a low speed, the steering column seized and the service steering warning indicator illuminated. the vehicle was taken to cowles ford (13779 noblewood plaza, woodbridge, va) where it was diagnosed that the electric power steering failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 36,000.

The exhaust leaking into the car it terrible, it's giving me headaches and making me feel sick. it has been going on since i purchased the car in 2015 but i can't take it anymore. the problem occurs when excelerating at any speed. taking off from a stop light or entering a highway.

While driving w on m-81 highway 5 miles west outside cass city, ni. suddenly lost power steering assist entering curve.. vehicle departed onto gravel while trying to crank wheel ccw to get back in lane.. then while trying to correct wheel cw to stay in westbound lane, vehicle crossed into eastbound lane before regaining control and reducing speed - power steering remained in manual mode until reaching home - no pre-warning, power assist disengaged upon display warning for "steering fault", "terrain management", and "advtraction". would have been manageable if fault occured on straight road, but at entrance to curve at highway speed, was unable to have enough time to muscle vehicle under control. bad situation if wife or daughter had been driving. taking vehicle to dealership today, started up with power assist functional once again, still shows faults for terrain and traction control. power steering should not disengage if a fault is detected in terrain management or traction control. no injuries, but some wrist strain in maneuvering the steering wheel under manual control. no medical treatment sought.

The door locks in the car are failing on all 4 doors. i have replaced the door look on the rear drivers side door. now all three doors have failed. also when i go to the car wash the drivers power seat starts moving without pushing any buttons. also the drivers side panel glue i had failed and allows the vinyl from the side of the door to come off

Passenger side "a post" window molding blew off during highway driving at 60mph. molding showed no signs of failure prior to incident.

Tl* the contact owns a 2015 ford explorer. while turning the steering wheel to the right, an abnormal clicking noise was heard. the vehicle was taken to freeway motors of rogers (14080 main st, rogers, mn 55374, (763) 428-8488) where it was diagnosed that the steering wheel gear needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000.

2015 ford explorer sport exhaust in the cabin i began smelling raw exhaust when i would first start my car, the air blowing though my vents. i would roll my windows down because it made me immediately nauseous, as i drove the smell would go away and roll my windows back up. the smell only went away for a few minutes as the cabin resaturated with exhaust smell. i started troubleshooting and found when i turned on recirculation while driving the smell subsided. this only worked while driving and using less than half throttle. i would smell a rotten egg smell when i would use part to full throttle anywhere i was traveling. i contacted my dealer and they performed the exhaust complaint repair. after driving the car the last few days from getting it back there has been no difference. as the weather heats up i am using air conditioning more and have been starting to get headaches, nauseous and lose of energy. my coworker rode with me today and complained within the first minute of driving that exhaust smell was present in the car and was getting a headache. i rolled down the windows and have not used the climate control. i will not be using the climate control until this is fixed, i do not want to be another victim of a serious injury accident or death.

Car loses power. this happened on my 2011 ford mustang v6 that had the throttle body replaced. car loses power several times a day now.

My steering wheel locked up. i couldn’t turn the wheel at all. mechanic says the steering module needs to be replaced.

My wife and i are getting dizzy and my wife is getting severe headaches. we both notice a strong natural gas smell in the vehicle while driving today (06-02-18) i smelled it first and didn't say anything to her. about 30 miles later she told me that she smells gas. if this continues we will go to the er at our hospital to get checked for carbon monoxide. we will also contact the dealer on monday. we just got back from florida in which we drove a total of 2700 miles. the vacation was from 05-19 thru 05-28-2018. it headaches/dizziness started about 2 days before our trip.

Tl* the contact owns a 2015 ford explorer. the contact stated that the steering wheel seized. the dealer (casa ford, 5815 montana ave, el paso, tx 79925, (915) 779-2272) was unable to duplicate and diagnose the failure. the dealer indicated that they would test drive the vehicle and asked the contact to leave the vehicle with them for further diagnostic testing. the manufacturer was notified of the failure. the contact was waiting on a response to determine if the manufacturer could provide a remedy. the vin and failure mileage were not available.

Aside from the door panel coming apart (a recall), my problem is the trim on the armrest is coming apart. i have seen others posting the same issue. my car only has 35000 miles.

This was the 3rd time it had happened. on 5/11/2018 the steering wheel locked up in the parking lot and not on the highway like before. we had to have the vehicle towed to the dealer. the dealership verified that it was locked up and the codes were still displaying on the dash. after investigating the codes the dealer stated that the steering column needed to be replaced. well when the steering column was replaced we went to pick it up. it was reported by the dealer that a sensor had shorted out on the column causing the issue. so my wife and i did not!!! feel safe driving this vehicle after this knowing that it could happen again. not a good feeling.

At interstate highway speed 80mph my power steering was lost. i had two warnings pop up as it went out; steering loss stop safely and service advance track. there was not any warning at all. this was not a typical power steering loss i have experienced this with older vehicles i have had. i had to put nearly my full body weight of 300 lbs into steering to a safe place. had this happened to others this very well could have been a high speed impact into a wall with this loss. i am having this vehicle towed to a dealer after attempting to turn the vehicle off and restarting it to see if a reset may be needed as some codes reset this way.

Tl* the contact owns a 2015 ford explorer. while driving low speeds, the steering wheel made a grinding noise and became difficult to maneuver. the contact also stated that the vehicle jerked when attempting to change lanes. the vehicle was taken to the dealer (jack bowker ford lincoln, 2415 n 14th st, ponca city, ok 74601) where it was diagnosed that the power steering assist failed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 52,000. *tt

We began to smell exhaust fumes in the cabin of our vehicle. it got stronger the longer the vehicle was running, and especially when idling at a stop light or similar. it began to cause headaches while driving and we had to drive with windows down no matter the temperature or speed. because of the known recall, we took it to the dealer where we bought the vehicle (malloy ford in winchester, va) to repair. they claimed to have fixed the issue but it still persists so now we will have to take it back. i am not sure an actual fix exists.

Vehicle has less that 65,000 miles and the electrical power steering assist shuts down making the vehicle unable to turn. this happened to me while on the freeway going 50 mph making it extremely dangerous to control. the vehicle now has no power assist to help with steering at all.

Tl* the contact owns a 2015 ford explorer. when the vehicle's gear shifter was placed in the park position, it failed to display “park” on the instrument panel. the vehicle was taken to leif johnson ford (501 e koenig lane, austin, tx 78751), but was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 15v464000 (parking brake). no further assistance was offered. the approximate failure mileage was 5,000.

While my car was off and parking in a parking lot, my 3 year old daughter was in the car and got out of her car seat to get her bear that had fallen onto the floorboard in front of the 2nd row bucket seat. she hit her head on the metal rails to the passenger seat that are exposed under the seat in the back. she was bleeding profusely and i had to call the paramedics. she ended up getting her head stapled due to the very sharp metal on the rails that attach to the floorboard. the other side that is closer to the door has a plastic piece to protect from the sharp edges, the drivers side has the same set up. obviously ford knew the metal was sharp so they put the protector on it, but failed to put it on both sides.

I was driving on the highway at 60 mph and the car beeped a warning stating steering malfunction and my wheel just locked. i was in my car with my wife and two kids. i immediately put on my blinkers and started honking, luckily everyone around me realized my car was in trouble and safely made it off the highway. something like this is extremely dangerous when you cannot control a car at 60 mph

, monoxide gas in my truck. please advise

When the car is turned on, you begin to smell a “rotten” smell, which has been determined as the exhausted. while the car is in motion it continues to smell of exhaust to the point it will cause nausea. once the vehicle is turned off the smell will subsided.

Vehicle emits carbon monoxide when excelerating. when vehicle was purchased we complained about this smell inside of the vehicle. the dealership supposedly fixed this issue however the problem remained. when we called again to voice frustration, dealership said there was nothing else they could do about this. received notice from ford motor corp january 2019 indicating they are aware that some owners have concerns about exhaust or carbon monoxide and that these vehicles are safe however ford is offering a no charge service that reduces the potential for exhaust to enter the vehicle. we have since taken the vehicle in for this service however, the exhaust fumes inside still exist. my wife drives this vehicle daily to work 25 miles each way and has become frequently ill due to this vehicle. headaches and nausea and an increase of her blood pressure. please advise if there are any remedies going forward as we are afraid to continue driving this unsafe vehicle

Rear airbag light keeps coming on, even after dealer repaired twice. now not under warranty. no accident!

The electric system went on the fritz when it was significantly hot outside. this caused the power steering to falter and the car to be essentially inoperable. this happened 4 times throughout the summer, and it seemed to happen on extremely hot days. it would always occur while driving and caused significant danger to not only myself, but other motorists as well. at high speeds when the steering went out the car was hard to control, and got even worse as momentum was lost.

I was driving my vehicle down the road i went to make a turn and my vehicle made a terrible noise on the right side. the steering wheel acted like it did not want to turn. i was informed that my rack and pinnion was bad. i only have 57,000 miles on the vehicle. i researched this problem and i am clearly not the only one with this complaint. it's very strange that all models are covered except mine.if my child would have been hurt because of a faulty vehicle where numerous people have this problem i would have been devastated.

Water pump started leaking at 54000 miles right out of warranty. was told needed replacement or else engine would seize. paid over $2,100 to get it replaced. stupid design and hard labor to get to it. car has vibration now ever since we had it repaired but thought it was normal leaving dealer. i don’t know why this hasn’t been recalled. now, the parking aid went out. these cars are horrendous

2015 ford explorer xlt, electronic power steering failed during driving. a "steering assist fault service required" message illuminates on the dash instrument panel. this has occurred 4 times in the last week. each time the failure has occurred after starting the engine and beginning to drive the vehicle. the mileage on the vehicle at first occurrence was 98,734. appointment made at local ford dealer for service.

I have had ongoing issues with smelling an exhaust type smell upon accelerating my vehicle with an increase in rpm. whenever this happens i roll down the window to avoid the fumes. i previously notified ford dealership in columbia mo by telephone shortly (2 months after purchase) regarding the exhaust fumes and was told not to worry levels were low enough not to cause a problem. 6 months later my father again took my car to dealership and again said no recall on my vehicle and not to be concerned i have had headaches, visual blurring and dyspnea sporadically since ownership. on march 22nd, 2019 i was driving to a routine drs appointment located 10 miles from my home. i pulled out of an intersection and sped up to the 70 mph speed limit and noticed an immediate odor of exhaust type fumes radiating through the car. my heat was on climate control and then turned off on its own and accessory outside air came in. my eyes were burning and my heart rate sped up along with a burning sensation in my nose. by the time i got to the doctor my face and hands were a bright cherry red. the doctor was concerned about my symptoms and ordered a stat arterial blood gas for carbon monoxide poisoning. the results were returned at a critical level of 5.5 l 0.5 to 1.5. and my p02 oxygen content was only 67.1. i received emergency treatment for carbon monoxide poisoning, my carbon monoxide level went down on to 4.2 on 100% rebrreathing mask and 0xygen level went to above 100mmhg. . they would not let me get back in my car and my husband came and drove with windows down home after purchasing a carbon monoxide detector that alarmed within minutes. i do not feel safe at all now knowing that my children and myself have drive much further than 8 miles with unknown levels of carbon monoxide levels i will be happy to forward the medical record of visit of diagnosis of acute cobb poisoning. see 11192320. *dt*jb

I previously reported a positive case finding of carbon monoxide poisoning on 03/22/19 secondary to a large amount of exhaust type fumes entering my vehicle through the ventilation system upon accelerating from stopped position to acceleration to 70 on interstate with climate control on. on 03/26 /19 i again experienced the same occurrence prior to driving to ford dealership with vehicle in parked position in driveway with climate on auto heat. an odor of exhaust fumes was not experienced however car automatically turned itself to ac and cold air came in on its own prior to departure. i shut all climate functions off and rolled down all windows, i was very cold so rolled i up 3 windows and heated seats and heater 10 min from dealership. then again accessory air kicked on access i began having i began experiencing blurred vision and lightheadedness i rolled down all windows . i arrived at ford service and vin lookup was performed and i was told there was a recall for carbon monoxide concerns. i was driven to hospital and again treated for acute carbon monoxide poisoning and admitted for administration of 10 liters on a breathing masks for 6 hours this time. my carboxyhemoglobin was even higher at 6.6% and pa o2 was in the 80?s and normalized to 1.5 before dismissal. i experienced severe mental confusion and slowed speech for 2 hours after exposure. my car readings showed a constant level between 10 and 15 from from osha detector borrowed from job site with a high level of 30.4. i received four abg?s during stay, chest x-ray and was only today finally feel mentally clear. i had a headache for four days described a dull and constant with visual disturbances and dyspnea with any exertion from which i?ve not completely recovered. baseline reading during short trips of 20 min or less were 0 and rose to 10 with high of 30.4 in 15 min trip. see 11190974. *db*jb

Airbag indicator light came on. goes off intermittently but is on more than it is off. took vehicle to dealership. they ran the codes and indicated it was a short in the wiring harness under both left and right passenger seats in the second row. the dealer indicated that without repair it was possible the entire airbag system would not function properly.

Exhaust fumes in car while driving

I own a 2015 ford explorer. while driving my airbag light is continuously on and from what i understand the airbags will not deploy. this causes me concern not only for my own safety but for my children's safety. my vehicle is currently with stivers ford in waukee, ia, where it was diagnosed that the wiring harness for the second row driver side inflatable seat belt deployment control failed and needs to be replaced. i am replacing as i feel i need to for my families and i safety, but it is very expensive. it is not covered under warranty, but should be considered a recall because there is no wear and tear. there is faulty wiring. the approximate failure mileage of my car is 52,000.

Driving 55mph on i-94 last night in a steady rain and check battery message came up in the left ip display. within a few seconds i lost the power steering, then the center console entertainment/info screen, then the instrument cluster went black with the headlights and windshield wipers which were on highest setting slowed but continued to operate only while in the highest setting. this scenario continued off and on for the next 30 miles with intermittent electronic steering failure, internal ip and console screen failure and exterior lighting failures. we pulled over each time and within a varied amount of time from a few seconds to a few minutes, a sound similar to a squealing belt would be heard and the system would "reboot" and all functioning would be restored for a limited time. we limped the vehicle home over the course of the next hour and a half for 35 miles as i was not leaving the car on the side of the freeway or in detroit if i could safely avoid it. this morning (sunday) i tested the battery and had the battery and alternator tested under load at an auto parts store and both were within normal parameters. belt looked good with visual inspection and 1 hour of idle and drive time close to home in damp puddling roads could not get any adverse symptoms to reappear. it will go to the ford service department at our local dealer tomorrow for a thorough inspection. this is my wife's daily driver and if no issue can be found we will be replacing the car as she would have been in extreme danger without steering, lights and ip, especially on a saturday night driving through the city of detroit's i-94 expressway.

My airbag light use to come on and stay on for a few weeks. not the airbag light stays on 24/7. the dealership won’t look at it for free since suv has 68,000 miles on it. it has been an issue for over two years. my 2015 isn’t part of the recall but needs to be.

2015 ford explorer limited approximately 80000 miles. while in motion loses engine all engine power and begins to shudder. the vehicle will not accelerate at all. after stopping the vehicle, shifting into park, shutting the engine off and restarting, the problem goes away as if it never happened. when this occurs the dashboard indicates “service terrain system management” with the wrench icon. it has happened several times, all without warning and all while on the highway and having to maneuver a stalling vehicle out of traffic. very dangerous!! have taken it to the dealership twice with no answers to why it happens. no codes show up in the system. something needs to be done before a serious or fatal accident occurs.

Tl* the contact owns a 2015 ford explorer. the contact stated that the power steering failed to function and the steering wheel seized more than once. in addition, the electric power steering, low battery mode, and other unknown warning indicators flashed. the vehicle was coasted off the road, shut off, and restarted; however, the failure recurred. bruce walters ford (302 s mayo trail, pikeville, ky 41501, (606) 444-2200) was notified of the failure and a diagnostic appointment was scheduled. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was not available.

Exhaust smell coming through cabin when idling and in motion. with ac/heat on and off. most significantly when accelerating. it has caused me to have major headaches and nausea. it has went to the dealership to be “fixed” but problem is still occurring.

Tl* the contact owns a 2015 ford explorer. the contact stated that the air bag warning indicator illuminated while driving. the contact was concerned for his safety. the vehicle was taken to ciocca ford of quakertown (located at 321 s west end blvd, quakertown, pa 18951, (215) 536-8600) where it was diagnosed that the wiring harness for the second row driver side inflatable seat belt deployment control failed and needed to be replaced. the vehicle was not repaired due to the repair fees. the manufacturer was notified of the failure and provided case number: cas-17203222. the contact was referred to nhtsa. the approximate failure mileage was 61,000.

For the past several weeks when i put the vehicle in park and turn off the engine i get an error message "transmission not in park" with audible warning. i've had start the vehicle up again and sometimes move it and try again to clear the warning. has been happening more consistently. happened to my husband as well. i am primary driver and have owned the vehicle from new. i'm worried to park on an incline/decline. planning to make service appointment today, but doubt they'll be able to reproduce since it is intermittent. this is a clear safety defect that needs to be addressed.

While driving on the interstate at approximately 75 mph the wrench light came on while simultaneously the engine stopped. just quiet, no acceleration. was able to coast onto the left shoulder as there was too much traffic to cross 3 lanes to the right. turned off car, while waiting for assistance (about 30-45 minutes), tried to start car and it started fine, no wrench light. ford dealership could find nothing wrong when connected to the computer. advanced auto could find nothing wrong when they ran their diagnostics test to it. drove fine. happened again 5 days later, i turned off car, waited 5 minutes and was able to start car again and no wrench light. i have read that this is very common in the 2016 models.

Tl* the contact owns a 2015 ford explorer. the contact stated that there were exhaust fumes inside the vehicle. there were no warning indicators illuminated. the vehicle was taken to arnie's ford (119 e 3rd st, wayne, ne 68787, (800) 467-3780) where it was diagnosed that the vehicle needed to be resealed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 70,000. the vin was not available. 119 e 3rd st, wayne, ne 68787 · (800) 467-3780

Airbag warning light on. because of this airbags were disabled. took to dealer for evaluation. they told me was not due to abuse, wear, or accident. was told that they had to reroute wiring path from factory. then they charged me $332

Exhaust smell in vehicle cabin while driving. increased carbon monoxide levels while driving, detected levels using a carbon monoxide tester. levels increase when vehicle is traveling uphill. levels generally increase to 20 on hills, have gone as high as 38 on occasion

We have owned many fords in the past but after owning a 2015 ford explorer sport it may be the last. my explorer has only been out of warranty for less than a year. as soon as it went out of warranty there was a problem with the link so they said. maybe it was't a link after all. there was a loud clunking noise under my car when the steering wheel was turned. now less than a year later the clunking noise is horrible and the power steering even went out temporarily. that's scary. i took it to the ford place today and they want $3000 to fix the steering gear. this is a safety issue. are you going to wait until someone is seriously injured or killed before you issue a recall on this problem with the steering gear????? i see there are already 94 complaints about the steering issue. you need to issue a recall on this problem with the steering gear. this is serious. and $3000 is ridiculous. i want some kind of discount and this isn't the last you will hear from me on this matter if i don't get one.

When vehicle place in park position it intermittently indicates that it is not in park in the vehicle control system and while the engine turns off, the rest of the vehicle electronics stays on and will not turn off. dealer indicates this is a problem they do know about and it happens often but there is no recall or tsb. replaced shift lever to repair

Airbag indicator light illuminated when operating vehicle. dealer indicated that it is a wiring connector problem, but not covered under basic extended warranty. known issue with a tsb 16-0001 issued to fix problem. this should be an considered as a recall as a safety issue as it is not a "wear & tear" situation.

This particular car was in recall for carbon monoxide, about two months after possibly fixed from a dealer, strong smell coming from cabin left me with a head ache, stiff noise, i’m really worried this might cost me a fortune, i called dealer they asked to bring it they informed me they will charge me $138 for diagnosing and who knows how much from there.

Exhaust fumes coming into the vehicle at highway speeds and upon acceleration. this is an ongoing/ everyday problem

Tl* the contact owns a 2015 ford explorer. the contact stated that when the gear shift level was placed in the park position, there was a warning message on the console that indicated, "transmission not in park". the contact was unable to start the vehicle or lock the doors with the warning light illuminated. the vehicle was taken to crown ford inc. (420 merrick rd, lynbrook, ny 11563, (516) 599-0600) to be diagnosed but the failure was unable to be duplicated. the contact stated that the failure was intermittent. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 58,000.

Cabin is filling with extremely intense smell of carbon monoxide. it is impossible to drive as you can not stay in it for more than a few minutes. it doesn't matter if your just driving around town (5-10 miles per hour) or if you try to go on a highway (40-60 mph). it just gets worse. after a brief time you get lightheaded and nauseated. i had the vehicle to a ford dealer a few months ago to supposedly fix the problem. whatever they did certainly didn't work as it has now gotten to this point.

Within the first, original, 2000 miles of driving my new 2015 ford explorer my family and i have been subjected to an oder that is similar to melting plastic, burning hair or engine exhaust fumes in row passenger cabin while driving. this is especially noticeable after high rpm acceleration or during highway driving. in relation to this smell is are symptoms of headache, tiredness, and or nausea. i have brought vehicle to multiple ford dealerships, the last time the dealership had the car for over 4 weeks! we have been told that necessary repairs have been made. but the vehicle and my family are still experiencing the same problems. vehicle now has just over 23000 miles on it. since buying vehicle i have had a number emergency room visits that were not conclusive and after reading findings by this agency and others now believe that there is a connection to my ford explorer, and we are suffering from prolonged carbon monoxide poisoning!

Steering failed while driving in motion resulting in a close call when crossing intersection having oncoming traffic to interstate ramp, evidently a major safety risk, due to electronic steering rack design issue. estimate of over $2,253.00 repair with $1,343.00 part at local ford dealership.---thanks,

Tl* the contact owns a 2015 ford explorer. when the contact attempted to engage the vehicle in park, it did not register on the instrument panel that it was in park gear. the contact stated that the failure occurred for the past four months. an appointment was scheduled with cuirk ford in quincy, massachusetts for march 6, 2018 for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 47,105.

2015 explorer sport - have a binding, popping noise when turning the steering wheel to the right. pops before completing a full turn at full stop and will pop multiple times when doing a k-turn or right turn at slow speed. had thrust washer, nuts, and other items replaced nov 2017 at 34776 miles, now at 38000 and its back and of course techs can't duplicate. i also went to dealer and drove after they rotated tires and changed the oil and couldn't. next morning in driving its doing it again, but one pop at a time at full stop. this must be a defect becuase i had the same type of problem in my 2013 explorer. my warrenty is up and i need this fixed as i'm afraid to drive with confidence.

I received a letter from ford company (this was only after i had made a call to ford) concerning carbon monoxide. i have experienced physical affects from possible carbon monoxide poisoning. i got the letter to bring vehicle in to get fixed with no charge to me. it is now feb. and the issue has yet to be fixed. therefore i have been driving the vehicle with my daughter (who has a chronic illness) without using heat or a/c, due to the possibility of carbon monoxide poisoning. ford still refusing to do a recall, while we as customers are suffering everyday because of the “almighty dollar”, it is not right!!!! please force ford motor company to make this right and to start thinking of their customers safety and well being.

We own a 2015 ford explorer. we have made multiple complaints on the nhtsa website. this is not solving anything. if you want to know what is going on with your ford explorer, go to fordexplorernightmare.com. read the 2 key documents and leave your story. it is time that ford has to buy all of these vehicles back. obviously they cannot be fixed. ford has been knowing about this problem since 2011. now the ford engineers are going out to inspect these vehicles. this is disgusting what ford is doing to people that are stuck paying for a vehicle that is like driving a rolling gas chamber!

When my car is in any kind of turn you hear a popping noise . not very loud but noticeable. also when on a incline or decline a crunching noise can be heard. my son borrowed my car last weekend and noticed it. took it to dealership and they of course cannot replicate this noise. with all of the other complaints about this same issue i am appalled that ford has not looked into this. i guess not enough deaths or serious injuries have occurred yet for it to be on their radar.

"airbag recall "the airbag indicator light came when i put the key in the ignition to start vehicle about two days ago.

While driving in the car with my two children on route 193 in maryland (not a highway but a busy road), the car suddenly stopped accelerating, an error appeared on the screen that said "terrain management system error", a wrench indicator light came on and the light on the tms knob went out (car had full tank of gas). i pulled over on the side of the road, turned the car off, restarted it and the error indicators were gone. it then drove with no problems. we took it to the dealer the following day for an oil change and asked them to look into the problem. after charging us $175 for a diagnostic, they told us that they couldn't replicate the problem and no codes were stored in the computer so there was nothing they could do. we picked up the car and brought it home. sunday morning, once again it abruptly stopped accelerating, and the same error messages appeared. the terrain management system error only appeared for a couple of seconds and was then replaced with a wrench error on the screen. this time i took pictures in the hopes that it might help the dealer pinpoint the problem. i then cut the car off and restarted again. it drove with no problems again but we took it back to the car at the dealer on tuesday because clearly there is a problem. i showed the pictures and was told, in order for anything to be fixed, they have to be able to replicate the problem and because when i restart the car the error codes are deleted from the history, there's nothing for the dealer to do. i received a call today (2/14/18) and again was told that the problem couldn't be replicated so no fix is authorized. i understand wanting to diagnose the correct problem, however this is a serious safety issue. both times this has happened i have been with my kids and thankfully in places where i could safely pull over but what if it happens while i am on a highway or in an intersection?

Tl* the contact owns a 2015 ford explorer. the contact stated that the vehicle lost acceleration while driving various speeds. the vehicle also jerked and the wrench warning icon illuminated. the failure was experienced several times. on one occasion, the vehicle lost acceleration while driving approximately 70 mph. after the contact pulled the vehicle over, turned off and restarted the engine, the vehicle regained normal function. however, the failure recurred. the vehicle was towed to marshal mize ford (5348 highway 153, hixson, tennessee 37343, phone 888-633-5038). the dealer test drove the vehicle, but was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 56,000.

A knocking/popping noise could be heard when turning the steering wheel. it first started when turning the wheel to the right in reverse when the suv was in motion. i brought it to my mechanic and he couldn't find the cause of the noise (no damage was visible). the noise became progressively worse over the next few months. the knocking/popping noise happened whenever the steering wheel was turned (left or right, forward or reverse, stationary or in motion). then the power steering seized. this happened while driving 25 miles an hour on a secondary road. i was turning around a bend to the right and lost the power steering. there was no warning at all. luckily, the power steering returned after a few seconds. i returned home and immediately scheduled service at my local ford dealer. it took them five weeks to diagnose and fix the problem.the steering gear needed to be replaced. since my 2015 explorer xlt only had 29,000 miles on it, the mechanic tried to get ford to cover the entire cost (bumper to bumper warranty expired, and this was not covered under powertrain warranty). ford agreed to cover half, which tells me that they admit that the steering gear is defective, and shouldn't fail at 29,000 miles. this is a serious defect and ford needs to issue a recall before someone is seriously injured or killed!

My vehicle exhibited a bubbling or blistering under the paint on aluminum body parts (hood). it was stated on ford's technical service bulletins tsb 04-25-1, tsb # 06-25-15, and the latest tsb 16-0028 that this was due to iron contamination of the aluminum panel. ford's warranty shows to be 5yr/unlimited mileage. for not wanting to warranty corrosion issue. we noticed the issue on thanksgiving 11/22/18, but from the looks of things, it seems as though the corroding has been going on for some time.

This complain is for ford explorer sport 2015 that i own and has 26,000miles. i bought this car brand new from the dealer and i've been having a problem with steering wheel. every time when i get out from the parking or trying to park the car,i turn the steering wheel left and right and i get this squeezing noise. beside this problem, the engine makes a whistle noise when is parked. i had this whistle noise 4months after i got the car from the dealer. i did send it to the dealer service for this whistle, they didn't find any issue, which it really upset me.i'm very disappointed with ford service and brand itself, and the fact that i'm find in more complains about the steering wheel noise and not being recalled as a problem to be solved. i would never ever recommand to anyone to buy ford. this is bad business!

Car hood paint is bubbling and painting. there have been no accidents and the car only has 33,000 miles on it. ford will not cover it under the mfgr warranty since the in service date is over 3 years.

Was driving and the steer well became lock couldn’t turn the wheel, tried to pump the brakes and they didn’t catch. end up driving right into a pole and the airbags didn’t deploy with everyone hitting their heads and kids getting concussions.

My vehicle is only three years old and the driver door power window does not operate correctly, only when it is cold outside. it should go up and down with the soft touch of the button however, it appears that the motor is going out because when i push for the button to roll the window up, the window will go down. i will hold the button in the up position and about half way up the window will automatically go down. on the same door panel i already had a recall that was repaired and now this started. i am now wondering if the two are linked somehow. i called ford customer service and they could not tell me if this repair would be under warranty, even though mileage is within warranty. i asked and explained that my car is only 3 years old, has 42,500 miles (at the time) and she couldn't tell me anything regarding the warranty. i don't quite understand that. said i would have to actually go to the dealership of my choice, again, and leave my car, again, and let them diagnose the problem and see if it would be covered. i told her i didn't want to go through all of those steps because it wasn't convenient. i wanted to know if it would be covered or not and i could make a decision to fix. ford customer service was not helpful at all. i was very disappointed in there lack of service.

I discovered 5 inches of standing water in the interior of the vehicle where the spare tire is stored. there is no clear source of the leak on my inspection but the carpets are soaked and there is a smell of mold and mildew in the interior. the vehicle has not been in a flood zone or driven through standing water.

Tl* the contact owns a 2015 ford explorer. while driving unknown speeds in the rain, the contact heard an abnormal squealing noise coming from the serpentine belt. the vehicle stalled. there were no warning indicators illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 26,000.

Transmission not in park warning illuminates/sounds occasionally, even though the transmission indicator indicates it is in the park position. vehicle is stationary when this occurs. similar to problem with our 2015 ford fusion which is under safety recall.

After just 63,000 miles both turbos on my 2015 ford explorer sport failed. one was confirmed as leaking oil which could result in an engine fire. additionally, it was confirmed that the vehicle's timing cover was leaking, also at risk for engine fire. vehicle has been immaculately maintained with all scheduled service and timely synthetic oil changes.

Blowout of tire on the highway. was travelling at 70 mph on the florida turnpike at the time. the failed tire was a michelin p245/60r18 latitude tour. a center strip of the tread appeared to have delaminated. the strip that delaminated appeared to be approximately 4 " wide.

I’ve been experience a natural gas smell for the past month. it grows stronger the longer i drive. the smell is interior and exterior. passengers including my kids have complained of nausea and headaches. i had it repaired at the ford dealership on 11/20/18. after driving for 5 minutes after the “repairs” were made, it happened again. the problem continues to persist. i’m not sure what to do about it at this point...

I was leaving the cracker barrel in lake city, tn. i couldn't steer the car. i made it down the hill and turned into a convienent store parking lot. my husband looked under the hood to see if he could see anything. all he saw was a very corroded battery. we had had the car serviced one month earlier and they didn't say anything about the battery. anyway, i called ray varner ford in clinton, tn where i had bought the car and told them the problem. they said it woul have to be towed in, so i called a tow truck.the service man said they would check it over and call me later which he did. the news was devastating when he said it was the electronic steering rack that had gone out and it would cost $1,731 plus tax. i almost fainted. my car had gone out of warrentee on april 24th and at the time of the incident, my car only had 25,896 miles on it. i is not many miles for a care that is 42 months old. that amount of money is two months of my social security. a little while later he called and said my battery was leaking acid and even though the dealer charges way more for a battery then you can buy somewhere else, i told him to put a new one in. we still wondered why the guys who serviced my car didn't notice the corrosion, unless it started after they serviced it. the total bill came to $2,166.79 and then i was really upset. i was hoping they would give me a break since i had such low miles on my car, even though the 36 month warrantee had already expired. i read on the internet that several people had problems with their power steering with their 2015 explorers, but there was never a recall. the 2011-214 explorers were recalled for the same thing, so how come not the 2015. my husband said the 2015 probably has the same power seeting rack as the ones that were recalled. i am scared to drive my car now and it has caused me a lot of stress.

Husband was driving the kids into town for early practice. after almost a 45 minute drive when he got back the drivers rear brake was glowing red and smelled like it was burning. this could of caused a fire if he drove it longer.

The suv is only 3 years old we bought it new from the lot then. i noticed today the hood is bubbling up and the paint is chipping off. this drivers door is cracking at the seem. very poor quality from ford.

I have a 2015 ford explorer, my driver side windshield pillar/trim flew off while on the expressway. i called the dealership that stated they would have to determine if this was a defect. i found this forum that has a few complaints about the same problem but yet a recall has not been issued. at the dealership the service man stated they would have to replace both sides? odd, not exactly they are aware that at some point the other side is bound to fly off also. i was told although i have warranty up to 100,000 mi, this is not covered. so next step was to contact ford who then stated that they and nhtsa do rigorous safety testing and have not come to a conclusion that this is an issue. i was on the expressway this trim flying off my vehicle could of hit a motorcyclist or another windshield and caused damage. not to mention, it hit my windshield before flying off that scared me. so apparently there are not enough reports. and i was told by a ford cs rep that forums on the internet are not considered unless it is a ford forum.

Takata recall involving vehicles in southern florida for a similar ford vehicle

One day my wife and i were driving and we noticed a sulfur/exhaust smell coming in the cabin. the smell came and went. i had a local dealer perform a recall to fix problems associated with this issue. as soon as we got the vehicle back we noticed the smell again. i returned the vehicle back to the dealership.they rechecked all the vents and said it should be fine. couple days later my wife and i along with our 2 kids in the vehicle had to pull over on the side of the road because the smell was so bad it was burning our eyes.have the vehicle parked and havent drove it since

Ongoing issue since buying vehicle. cabin fills with terrible exhaust odor during rapid acceleration onto highway, or when going up steep hills.

Power steering loss while driving. 2015 ford explorer xlt with 40,908 miles on it. received alerts about the steering loss after steering had gone out. no warning prior to the steering loss. alerts included "steering loss stop safely", "service advancetrac" and "terrain management system fault" immediately had the explorer towed to closest ford dealer.

When i accelerate my vehicle you can smell tge exhaust fumes and i instantly can't breathe, get a headache, nauseated, and after a few minutes i get very sleepy. i have to roll my window down and stick my head out to be able to breathe. it doesn't do it every time but in a 3 hour trip, it happens at least 4 times depending on how much accelerating is happening. if my ac unit is on high then it will automatically go to barely blowing and as i let off the acclerator then it will eventually cycle back to high even though it is on high. it is making me very sick because i'm in my car so much. i have taken to ford repeatedly, two different dealerships, and they can't get it fixed. sometimes to get the ac to go back to normal, i have to stop somewhere and turn the car off and back on. this has been happening to me since a few months after i bought the car in feb 2017. my doctor says the only way to correct problem is to get rid of the car but i don't think it needs to be on the road at all. it'll just make someone else sick too.i started noticing the smell in late april 2017 and it just got stronger and i started taking in to ford when it started getting really bad. the vehicle had 30000 + miles when i bought it.

Tl* the contact owns a 2015 ford explorer. while driving 35 mph, the steering wheel seized and the traction control and steering wheel warning indicators illuminated. the vehicle was not able to restart after the contact turned off the vehicle. the vehicle was towed to the contact’s residence. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was 54,000.

While driving in the city the steering became difficult, then the notification system said steering failure please stop, the drive selector failed and the blinkers failed all at the same time. after stopping the steering was unturntable by the average person. had this failed at freeway speed it would have been deadly if not fatal. after towing the vehicle to the dealer they refused to do anything warranty wise. the vehicle has 37k miles. they failure was the eps and the rack and pinion had to be replaced. 2k dollars. i read on the internet of over 65 instances of this happening on the same year make and model, all with low miles.

While turning the steering wheel to the right a knocking sound can be heard. took vehicle to my local ford dealer and it was diagnosed with having a bad steering gear and it needed to be replaced for $1600 plus tax. the vehicle has 35,766 miles on it and is over the 3 year warranty by 5 months. ford would not give assistance on replacing the part. someone needs to look into these faulty steering components before someone is seriously injured. power steering gears should not go out with that few miles. seeing by the complaints on this page i am not the only one with this issue.

Tl* the contact owns a 2015 ford explorer. while driving 70 mph, the rubber pillar trim on the driver's side of the window shield detached without warning. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was notified of the failure. the failure mileage was 50,000. ... *bf *tr

Tl* the contact owns a 2015 ford explorer. the contact stated that exhaust fumes were seeping into the rear cabin of the vehicle. there were no warning indicators illuminated. the vehicle was taken to empire ford lincoln (106 jonesboro road, abingdon, va 24210), but no failure was found. the manufacturer was notified and did not assist. the failure mileage was 59,220. *tt the rear exhaust was replaced.*js

Loss of power steering while driving

My wife was driving at 30mph when power steering failed took it to shop and they said it was electronic power steering module that failed. a 3 year old vehicle with 40000 miles on it .looks like alot more people have had same problem.

While driving "steering fault" displayed and power steering stops working making it nearly impossible to steer.

Air bag indicator light stays on.

Tl* the contact owns a 2015 ford explorer. while the vehicle was parked in the driveway, the gear inadvertently shifted and caused the vehicle to roll down the driveway. the contact attempted to hold on to the vehicle until it stopped at the bottom of the driveway. the contact sustained minor injures to the head, knees, and back that did not require medical attention. there were no warning indicators illuminated. the dealer was not notified of the failure. the manufacturer was made aware of the failure and informed the contact that the vin was not included in any recalls. the failure mileage was approximately 29,000.

At 53,000 miles i noticed the rubber trim around windows and doors was starting to degrade and detach from the vehicle. i took the car to grapevine ford in grapevine, tx. they said that was normal wear and tear and not covered by warranty.

The airbag light came on while driving and remained on (stationary and in all driving conditions) at about 61,000 miles while on a road trip. the car was taken to grapevine ford in grapevine, tx at 62,654 to be diagnosed. the cause was second row open harness with codes b141b and b141c. check oasis found tsb #16-001, applied to repair. per tsb, repositioned harness and replaced connectors. per tsb, cleared codes. the repairs were covered under cpo warranty with $100 deductible.

My wife has for a while heard some noises from the steering and we believed this to be a minor issue. we have had the car in for service a number of times and to our surprise they have not found issues. now the mileage of the car (38k+) and age (3y+) is beyond warranty and at our last visit to the ford dealer we were informed that it was an issue with the "rack and pinion" and it needed to be replaced at a cost of $1800 ! we have complained and the dealer will check with ford to see if they will cover this. i urge all ford owners to have the rack and pinion checked specifically before the warranty runs out as this seems to be a common problem.

Steering failed at 65 mph not allowing me turn the vehicle. hurt wrist trying to avoid others cars.

I have had the same problem for some time, and would normally be resolved by turning off the vehicle to “reset” the warning and turn back on and it would be fine. but today, the steering assist fault service soon warning came on and did not go off. and i have no power steering function in my ford explorer and the advance trac system fault warning also indicated. in the past i have had this happen while driving down a highway and loosing power steering function and have had it happen when pulling out of my garage and lost all power steering function and while driving at low speeds in a town area and lost all power steering function. there is a ford recall for this exact problem in ford explorers years 2011-2013, but i believe this is the exact same issue i am having with my 2015 ford explorer.

Have had 2015 explorer in local ford dealer 6 times to have exhaust fumes in cabin resolved. they have perform repairs to current tsb’s. still having exhaust fumes in cabin after normal acceleration. starting to smell fumes when entering cabin after remote start. currently vechile in shop again!

Windshield trim on ford explorer flew off on the highway while traveling 70mph.

Windshield seals have come un-affixed. problem discovered while driving. after reaching speed of 45mph loud sounds like following a dump truck dispersing rocks. sounds increased in volume and intensity but not visible while driving. long black frame cover also loose.

During acceleration into interstate there is a "burnt match" type smell in the interior of the vehicle. once speed levels out the smell disappears. i first noticed this about a month ago but i purchased the vehicle used and this was only the second or third time to have it on the interstate since i purchased it.

While driving down a gravel road at approximately 35 mph, the power steering stopped working. the vehicle displayed a message advising the power steering assist had failed and a service advancetrac was showing. i was able to drive the vehicle home, but it was very difficult to turn. luckily, my wife was not driving down a busy highway or in a curve as that would have easily resulted in a bad accident. the local ford dealership advised the steering gear assembly is bad.

Power steering locks intermittently while driving the car. it happened about a week ago, when i started the car the next day it was ok. it happened again this last friday july 6, 2018 on a city street while driving the vehicle. i was able to drive it home. it is parked on my driveway now, i won't drive the car its dangerous.

Passenger front window side panel has lifted from the bottom. i've taken it to the dealer and they say it is not a manufacturer defect? they refuse to fix it for free??? less than two years old when it came apart.

Passenger side windshield trim flew off while traveling on the highway at 70 mph.

The electronic power steering assist (epas) went out while while my wife was manuevering through a parking lot one time and while driving down the road another time. luckily no accident resulted from either occurence.

Takata recall when stopped, having trouble putting the shift in park. sometimes it takes several trys of moving the shift into park before the red light goes on so i can turn it off.

Tl* the contact owns a 2015 ford explorer. while driving various speeds on six different occasions, the steering wheel seized and an abnormal noise was heard coming from the steering column. in addition, the advance trac service indicator illuminated. as a result of the failure, the vehicle struck a curb. there were no damages to the vehicle. the vehicle was taken to darcars ford lanham (9020 lanham severn rd, lanham, md 20706, (301) 459-1100) and was waiting to be diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. the failure mileage was 59,000.

Tl* the contact owns a 2015 ford explorer. while driving 65 mph, the contact heard a loud explosion and the panoramic sun roof shattered. there were no injuries. the contact stated that the panoramic sun roof was not struck by an object prior to the explosion. the local dealer was not notified of the failure. the manufacturer was notified of the failure. the approximate failure mileage was 34,575.

Electronic steering assist control freezes up while the vehicle is in motion, causing loss of steering control. this could result in an increased risk of a crash. the vehicle must be pulled over and turned off. the vehicle must be turned off for about 10 minutes. when restarted, the problem ceases. sometimes the vehicle must be turned off for longer periods than 10 minutes to "reset" the problem. this error has occurred five times since january of 2016.

I noticed signs and symptoms of carbon monoxide poisoning, in me when i drove my 2015 ford explorer sport, i complained when i took my 2015 ford explorer sport, back several times, to rich ford service, since the delivery of my ford explorer sport from, monday may 7, 2018 and again i returned my 2015 ford explorer sport back to rich ford may 2018 i complained to mr. tim sloan about the signs and symptoms of carbon monoxide poisoning, mr. tim sloan called me around 12:00 wednesday may 9, 2018 that the 2015 ford explorer sport is ready for pick up, tim sloan said that (rich ford service drove it around for 40 miles, and rich ford service persons, could not smell the “co” problem) i informed tim that “co” is carbon monoxide poisoning “co” “silent killer.” is actually odorless, colorless, tasteless, and it cannot be noticed without a “co” detector or “co” meter,

Tl* the contact owns a 2015 ford explorer. while driving at low speeds, the steering wheel lost power and the power steering gear assembly indicator illuminated. in addition, the power train warning indicators illuminated. the vehicle was taken to longmont ford (235 alpine st, longmont, co 80501, (720) 771-6003) where a diagnostic test located a failure code. the contact was unable to provide the diagnosis and failure code specifics at the time of the complaint. the vehicle was not repaired. the manufacturer was made aware of the failures. the failure mileage was 35,116. *tt

Strong excessive fuel exhaust/fumes in cabin of car, especially noticed when accelerating like getting onto the interstate with air condition on.

The hood on our 2015's paint is peeling off. we are told the same hood is on the 2016 explorer and there is a recall on the paint...we have bumper to bumper warranty. how do we get this repainted.

Wife was driving car on highway. driver side window molding blew off while going 60 mph on highway. had to swerve to miss it. this is the second time this has happened. it happened last week to passenger side.

I just read a usa today article concerning the ford explorer and carbon monoxide poisoning. as i read it, i immediately knew this is what sickened my family during our vacation last summer. this happened over our extended travel from fort riley, ks to las vegas, nv. my older son complained of headaches and vomited several times. we could not determine what was wrong with him at the time.

I am a new ford owner. i bought my used ford explorer (vin# [xxx]) on 12/26/17. right now i am worried about my ford explorer. my entire family ( my 2 kids, my wife and myself ) has been getting nauseous and dizziness last couple weeks. i installed a monoxide of carbon detector in the car and it doesn't stop going off, it buzzes every 60 seconds. obviously, there is something wrong with the car. i had tried many times to schedule a service for my car online and over the phone but ford dealers are not cooperating. thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Since we have had our car 2016 you can always smell a gas like odor type fumes. if the car is driven for a long period of time you get a headache and dizzy. the ford dealership said that they have no issues with carbon monoxide in the fumes. we would like this looked into further as it is a concern. at first, we thought maybe you can just smell it when the car is first warming up, maybe its the heated seats trying to rule everything out. unfortunately, i think we are now use to the smell which is also so bad by ignoring a issue.

Odor in cabin happens under various speeds and driving conditions my wife has an allergic reaction to this odor. her throat starts to close up and it restricts her airway. she has to roll down windows at the first sign of odor to limit these affects. this all started in july 2017 and first reported to the dealer on july 6,2017. ford has made numerous attempts to repair the vehicle. the most recent trip for repairs resulted in the dealership being advised by ford's office of general counsel to release vehicle to customer with no repairs. without being redundant i have attached a letter to ogc subsequent to their releasing the unrepaired vehicle to us. to date we have had no response and/or any direct communication with ford's ogc.

With 51,000 miles and just over 3 years on the car, the steering gear box failed with popping noise occurring anytime the steering wheel was turned. got worse quickly and had to get it fixed. very expensive but also very scary for my safety. i always take care of my cars and keep them for 7-10 years.

When idling or driving slow through town a strong surfer/rotten egg smell fills the cabin of vehicle has given my girlfriend and i both extreme headaches and nausea and made her 11 yr old daughter throw up along with a headache shortly after as well. wasn’t as bad when we first got the vehicle but seems to be getting worse

Tl* the contact owns a 2015 ford explorer. the contact stated that the air bag warning indicator illuminated when the child safety seat was placed in the middle row seat on the passenger side. the vehicle was taken to a local dealer (frontier ford, 3701 stevens creek blvd, santa clara, ca 95051) and was informed that there would be a diagnostic fee for the service. the contact declined to pay. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 33,000.

Since we purchased the vehicle in 2014, we are getting exhaust in the cabin of the vehicle, specifically, on longer trips while the car is in motion. the faster and further we drive, the worse it is. we travel from sc to pa (10-12 hours) at least twice per year, and have noticed a strong odor in the car that smells like the exhaust pipe is feeding the exhaust back into the car. during our day-to-day commutes to work/school/home, we do not notice it. we have three kids..this can't happen! i have brought it to the attention of our ford dealership when we take it for oil changes and routine maintenance, and at one time this summer (summer 2017) the tech checked the vin and said, nope, yours isn't part of the recall. we'll look into it, but there's nothing we can do.

I keep smelling exhaust fumes inside the vehicle when the engine is running.

About a year after purchasing vehicle noticed a strange odor in the cabin, seemed worse on acceleration and when windows closed. thought had an exhaust leak. i work in a service shop so i inspected for exhaust leaks before taking to dealer and did not notice any. did notice a seal leaking on the exhaust and had the dealer repair that under warranty. when dropped off the vehicle for the warranty repair i did mention to them the smell. i was told the technician did not notice any smell after the seal was replaced. intermittantly we are still get the "exhaust" smell in the cabin. occasionally i will also get nauseated after awhile especially if sitting in the passenger seat.

Carbon monoxide in cab. experienced headaches and extreme fatigue. had co detector in car and spiked to 18 ppm and remained continuously. the vehicle is a squad car. took vehicle to dealer and they found bad factory welds on exhaust manifold along firewall.

Exhaust odors in vehicle especially when driving with heat or a.c. on causing breathing discomfort and eye irritation.

Strong smell of exhaust fumes inside of vehicle upon acceleration. elevated levels of carbon monoxide (tested with meter) during operation of vehicle. i must open windows inside of vehicle frequently to vent the exhaust fumes, and to try to decrease co levels in the vehicle while driving. this condition has existed since the first day of ownership, august 8, 2016. i still own this vehicle as of today, january 30, 2018.

Tl* the contact owns a 2015 ford explorer. the contact noticed a odor coming from the exhaust, which made her nauseous. the vehicle was taken to vista ford lincoln woodland hills (21501 ventura blvd, woodland hills, ca 91364), but could not be diagnosed since the contact became ill. it was unknown if medical attention was required. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 43,000.

Exhaust fumes in cabin upon acceleration

Moonroof leak followed by monroof being stuck open. after a car wash at our purchasing dealer, we noticed water dripping from the lights above the center console in proximity to the monroof switches. upon testing the switches, the moonroof opened but would not close again. the powershade operates fine, but the moonroof is stuck open (in the middle of winter in michigan). the lights operate fine. luckily for us, we are under the initial factory warranty. this is a 2015 explorer with 29900 miles. we bought it used on saturday and this happened saturday afternoon on the way home from the ford dealer.

Exhaust leaking into passenger compartment on acceleration.

Airbag restraint system warning light stays on all the time. ford should be aware of this problems due to complaints listed on several websites and service visits. problems with the inflatable seat belt connecters and airbag connecters. this causes the safety restraint system malfunction.

Oncoming cars are constantly flashing their lights at me because they think that my headlights are on high beam. i took my explorer to landmark ford in tigard oregon to have them verify that the lights were adjusted properly. i was told that everything meet specifications. the service manager stated the he and the technician had the same extra bright low beam issues with their ford pickups. i asked if there was another type of lamp that could be used, but they didn't have any recommendations. i don't know what else to do to resolve the issue. i purchased this vehicle in july 2017.

My truck when in motion with ventilation system on a/c or heat going in highway speed and some residential speed the vents kicks out fumes carbon , eggs smell ,and gas smell that has affect my ability when i operate truck

Stopped in the street to do a u-turn, started my turn and lost steering. drove into a curb, got out of the car and discovered the lower control arm had snapped in half.

Carbon monoxide coming into vehicle. ford says it's not dangerous and they are waiting on parts. bought a carbon monoxide detector and it went off in vehicle. child nauseaus. owner nauseaus a few times and extremely sleepy . tiredness and nausea went away shortly after getting out of vehicle. didn't know it was related until i took my car in for a recall and they said they needed to order parts for a safety concern.

Tl* the contact owns a 2015 ford explorer. while driving various speeds, the contact felt nauseous, sleepy, and had headaches. there were no warning indicators illuminated in the vehicle. the vehicle was taken to future ford lincoln (650 automall dr, roseville, ca 95661, (888) 656-7577) and was serviced per ford reference number: 17n03 regarding the carbon monoxide concern. the dealer repaired the plugs and rear hatch seals, used foiled patches on the plugs above the muffler, replaced the drain valve, and reprogrammed the hvac system. upon driving the vehicle several days later, the contact still felt ill in the vehicle. the manufacturer was not notified. the failure mileage was 28,706.

I was driving and while turning i lost steering assist controls. no power steering at all. i all most crashed in mid turn.

There is a reported issue about an exhaust leak inside cabin for ford explorer 2011+ and i found a solution for this issue. i tried to report this to ford but there is no luck, and ford ignored me. the issue is not from the back door or back of the vehicle, it's actually from the front. there is two issues actually who causing this, one is the hood rubber that located near to fresh air intake, i filled a silicon all over underneath the rubber and the issue almost gone 92%, a also covered the fresh air intake with duct tape and it's completely gone, but the duct tape is not the solution. the other issue is there is a leak from the engine side which causing the exhaust to fill the engine bay and the smell finds a way to leak inside cabin through fresh air intake from the front. since a alot of ford explorers has been reported they have a cracked manifold this explain why this happening. and ford is still looking in the wrong place to fix this issue i made this video on youtube to explain. https://www.youtube.com/watch?v=tjokerz0rzc

I just have become aware the growing concern about ford explorer exhaust/rotten egg smell. my 2015 experiences this condition on a daily basis. i have asked the ford dealerships on numerous occasions to look into this but they have always told me "no problem found". my son came home tonight and told us a neighbor having the same complaints and now that i have researched it on the internet it appears to be a wide spread problem. it does get so bad that i have to roll windows down because of headaches.

There is a bad exhaust smell inside the cabin of the vehicle. mostly when the hvac is on defrost. upon inspection, there seems to be a cracked exhaust manifold. this smell happens the strongest when it's colder out, at idle, and while driving.

2015 ford explorer with carbon monoxide inside the cabin of our vehicle making us very sick for 2 1/2 years. ford dealership (sterling ford opelousas, la) has been telling us all of that time there is nothing wrong with our vehicle. we had a smoke test performed on the exhaust system of our vehicle and found 3 exhaust leaks that are releasing exhaust fumes that contain carbon monoxide. we have proof! we also have proof of the carbon monoxide inside of our vehicle! so ford obviously has a problem with this on our vehicle. all of this carbon monoxide is then entering the vehicle with all of the over 80 entry points that have been identified. please put a portable hand held carbon monoxide detector in your vehicle, not a home detector! these home detectors do not register the carbon monoxide immediately. ford needs to have to buyback all of these rolling gas chambers for a full refund to their customers. this is fraud what ford is doing. the ford executives that are making statements that these vehicles are safe to drive, need to go to jail! ford please stop lying to your customers about these very serious issues. do those same ford executives drive a ford with carbon monoxide in them? they need to! we are not happy about spending this much money on a vehicle we can't even use! much less killing us!

There is a strong smell of what i could only at first describe as natural gas or propane (rotten eggs) entering the cabin. it was compounded when i put turned the cabin heat on. with winter upon us the smell enters the heating ducts making it nearly unbearable. furthermore while driving under normal acceleration on a minor road there was an audible pop (as if a hose beneath the engine came off) and a fluttering noise with loss of power. i am assuming a turbo or waste gate hose came off on its own. once the hose popped off the smell was undeniably singed motor oil. after 30 years of doing oil changes i can assure you it is the smell of burning motor oil. i have seen many such odor complaints on the 3.5 litre eco boost turbo. there is definitely a problem affecting many if not all turbo eco boost engines. please investigate this dangerous noxious singed oil odor. i purchased this vehicle in may 2017 as a certified used car, it is currently in the dealership for repair. i am available to assist in any way to help with the investigation. i am an owner of a vehicle with the takata recall, this condition and nauseating smell is far far worse. please help.

Tl* the contact owns a 2015 ford explorer. while driving at unknown speeds with the low and high beam headlights activated, the lights failed to illuminate properly. there was an abnormal line through the passenger side headlight. the contact called a local dealer (coconut point ford, 22400 s tamianmi trl, estero, fl 33928) and was informed that the headlights were not aligned. the vehicle was repaired, but the failure recurred. the manufacturer was notified and opened case number: cas13705636. the contact was referred back to the dealer. the failure mileage was 42,000. *tt consumter stated the headlights do not illuminate the right or left sides of the road. updated 9/18/18*jb

Driver lost consciousness while car in motion on highway, struck pole, totaled car. have since learned about problems with exhaust system in this make/ model. unfortunately did not know at the time to be checked for carbon monoxide. concerned about potential for injury to other owners/passengers or people sharing the road. *bf updated 8/22/18*jb

The airbag warning light has been illuminating intermittently over the last year or so. i took my vehicle to ken grody ford on september 26, 2017 and asked them to look at it but was told that they couldn't find anything wrong. the light now is on all of the time. i ran a vehicle health report and it indicated "restraints & driver assistance - urgent service required! - indicates an issue with the supplementary restraint system which includes the air bags and seat belt buckle pretensioners"

The airbag light is on again. i had this in for service on 1/31/17 with 31,455. now the light is on again. from what i understand my airbags will not work.

Purchased my vehicle in july 2017. due to an unrelated power issue that occurred under full throttle, i had to drive my car on a lot of full throttle runs at highway speed to help the dealership diagnose the issue. this went on for weeks, trying to get the dealership to duplicate the problem. after they allegedly finally fixed the problem. i continued to drive my explorer vigorously on the highway to make sure the power issue was corrected, (that issue is not my complaint as it appears to be fixed). however during all these weeks of frequently driving at high rpms, i had headaches almost every time i got to my destination. i seldom get headaches and certainly not almost daily. during certain times, depending on how long my trip was, i also smelled what seemed to be strong fumes, even when there were no vehicles nearby or in front of me. i recently learned that there were other explorer owners having issues. to my shock, i saw that a lot of owners were stating that they were noticing the fumes when the car was driven hard, which is the kind of driving i had been doing when i noticed the fumes, and normally would not have. i have gotten to where i have to feather the pedal during driving to minimize the odor of fumes. i also have a pregnant wife who i won't allow in the vehicle anymore and surely will not be able to place my newborn child in this explorer to be exposed to fumes of this amount. this is the most money i ever spent on a vehicle and i'm at a complete loss. i am very fearful of putting my family in this vehicle, especially a newborn.

Ford explorers exhaust leak of carbon monoxide. while driving i've experienced light headedness, head aches and feeling faint.

The intermittent wipers turn on by themselves or unable to turn them off. this causes the driver to focus on trying to turn them off, while taking your eyes of the roadway.

Shortly after purchasing my ford explorer i noticed the smell of exaust entering the cabin. initially i thought was other cars around me. after exsperiencing several headaches i then decided to check the vehicle for carbon monoxide and it was present.

There is an exhaust smell being admitted through my a/c vents while my car is turned on and being driven.

Explorer exhaust leak. carbon monoxide in the passenger cabin. at various and consistent times there is a strong odor of gasoline or rotten eggs in the passenger cabin. this causes nauseousness and headaches. a local ford dealer “henderson ford” completed recall 17n03 on the vehicle which states, “installed lid gate drain valves, and reprogramming climate control module.” this did not resolve the issue. still getting co odor and fumes in cabin. upon return i left the vehicle with the henderson dealership for the day. they said they because they could not duplicate the issue there was nothing else they could do.

Smelling exhaust inside the cab at random times on random days. mainly happens during acceleration and highway driving. it's slowly getting worse every other week

My daughter was driving my vehicle for several months. during this time she had headaches, nausea, and severe fatigue. while driving she passed out at the wheel, ran off the road and hit a guardrail. after a multitude of medical tests we realized that it must have been carbon monoxide poisoning from the exhaust of my vehicle that caused her to feel bad and then pass out. see also odi 11047890. *bes

Tl* the contact owns a 2015 ford explorer. while driving unknown speeds, the contact noticed exhaust fumes in the cabin. the vehicle was taken to a local dealer (brondes ford lincoln, 1511 reynolds rd, maunee, oh 43537) where it was diagnosed that the vents and bumper shield needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified. the vin was unknown. the failure mileage was 19,000.

I was driving on a city street and passed out at the wheel. i ran off the road and hit a guardrail. i had nausea, headaches, and extreme fatigue for several months prior to this incident as well as this day. at the time, i had not heard of the issues some explorers had with exhaust. after having to have many tests run by a cardiologist and neurologist, nothing was found. i heard of the exhaust issue on the news one night and a light went off. i believe my sickness and passing out was due to carbon monoxide poisoning. see also odi 11048095. *bes

I started with headaches ,and always nassau, always. tired ,when i push on the accelerator i smelled fumes coming out of my a/c ..i was driving wide awake on 95 north ,processing to go home .i was in orangeburg s.c.i had been talking through my radio connected bluetooth, i had a little over a hour to go .a deer .my airbags on the driver side deployed but not the passengers .and they did not stay up to long ,a godly smell was coming from my car,.everything looked hazy ,i got out of my car ,called 911 ,i did not go to hospitol til next day ,all i did was sleep waiting in the waiting room to be seen.i had x rays all kinds of tests done .i was hurting pretty bad .i still get headaches til this day .my lungs hurt too .i'm sure i have been positioned by carbon monoxide..everytime i drive my car ,i would get a headache nassau and very very sleepy tired .my memory was not good then eiether ,i still forget things til this day ..

The exhaust fumes, are really bad, now that i know where the smell is coming from, after reading several other owner experiences. exhaust fumes are entering the compartment of the vehicle. i didn't really know what the smell was at first. but when i accelerate on the on ramp to the express way is when the fumes really get bad, now i'm roll the window down from time to time, when i on the express way and do not know if my passenger know what's going on. the area of on ramp area is an industrial chemical refinery, but again, now that i have read the many experiences of other owner, i hope the ford motor company is looking to correct the problem very soon. great vehicle, 2015 explorer limited with only 15,000 miles (retirement vehicle), i want to be a safe driver and keep my love one's safe while in my vehicle that i once thought was safe to be in. i can not and will not recommend this vehicle to anyone, if i'm asked about purchasing this vehicle for themselves. been a ford purchaser since 1972 ?

On the seat belts the middle role bucket seats are both tearing where the air bag is in them and they are also hard to latch so the seat belt can’t come undone unless you push the red button. on the “other complaint” my husband and my 6 year old daughter have been getting headaches every since we bought the car new and my daughter gets nauseated and she passes out asleep in the car but it never crossed my mind about my car possibly leaking carbon monoxide inside my car until the other day when a friend made the comment to me about s recall for that on my vehicle makes models and year. i’m very worried about this and if my car is leaking carbon monoxide my 6 year old daughter has been breathing it since april of 2015 when we bought it brand new as i have been and my 4 year old son and my husband (which he doesn’t ride/drive in my car much at all). i took my car the the dealer so that it can be checked out in service. what do i need to do now?

While i was driving on the highway there was a strong smell gof exhaust fumes in the car. opened the windows to check. it was not an outside smell. had to drive with windows down as it was giving me a headache and nausea. when the engine was turned off and we cane out of the car there was strong exhaust smell all around the car

Ford explorer carbon monoxide issue. the cabin of my 2015 ford explorer fills with carbon monoxide anytime i have the windows open and i accelerate. i have a co monitor in the car and can watch it as it goes up within seconds of acceleration. i have had the car into two different ford dealers and had the current tsb performed as well as the latest reprogramming of the hvac system which did reduce the co from inside the cabin while the windows are up, however as soon as a window is cracked the carbon monoxide levels rise. with any amount of acceleration they tend to range between 21- 33ppm in the cabin.

Very strong exhaust smell, has made my wife i'll, causing sick to the stomach and headaches

We have had a problem with this vehicle regarding carbon monoxide. this problem has been on-going since february 2017. i have repair orders since then, and the notice of a recall from ford's website. the representatives from ford are not helping me at all, and i do not know what else to do.

Strong exhaust odor emitted from vehicle

Force ford to buy back, no recall, all of the 2011 to 2017 ford explorers. stop protecting them from the carbon monoxide problems, because of the cracked exhaust manifolds that are leaking carbon monoxide into the cabins of all these vehicles. ford knows what is wrong with these defective vehicles but does not want to be held accountable. someone needs to do the right thing. ford needs to stop stealing money from everyone who is buying these vehicles and you can't even drive them. we are getting nothing in return for our money and now we can't even give them away because they have no value! what a circus this has become, even with all of the publicity, ford is still lying to their customers. ford should not be able to get away with doing this to people! we are complaining and nobody is doing anything. come on people. another complaint, and no action! what is the point of complaining.

5/27/2016, we unknowingly purchased our 2015 ford explorer. since then we have experienced a number of issues with this vehicle. the first major issue is exhaust fumes, gases entering into the cabin of the vehicle while driving and upon acceleration. second, 8/25/17, this vehicle lost all of its functions (brakes,steering) while i was operating the vehicle on a busy street with my children in the car. i have made the decision this vehicle is unsafe to operate and is an accident waiting to happen. i have stopped putting my children in the car because of the fact that it is making us ill and i am scared. we have experienced headaches, nausea, lethargy, nose bleeds, stomach issues for a prolonged period of time. we have been ill more often than not. i feel this vehicle is silently and slowly hurting us. i am so frightened of what it has done to us long term. it's on a daily basis that we experience the strong foul odor and smells of exhaust fumes and gases entering into the cabin. i cannot say enough how badly it smells of exhaust. i do not use the a/c or heater because i am so fearful of what could happen to myself or my family with the windows closed. this is on a daily basis. 8/28/17, i contacted ford. i spoke with a representative in customer relations about everything we were experiencing with the vehicle. then was transferred to a manager who took my vin# while making notations. in return i was given a claim # and told she could not provide me with any information about my vehicle only that there was an investigation being conducted and, she was sorry. two months later, i have yet to receive any information from ford. sadly, i've had to research on my own and found only a service bulletin, tsb 14-0130. as a consumer i am running out of options. the vehicle itself is proof. the next step should be a recall, not me having to obtain an attorney.

A blind spot sensor warning came on sunday 10-29 at 10:30am on the drivers side sensor while at a red light. approximately 4 miles later, the car began swerving and veered suddenly to the right hitting a curb. we continued swerving and hit the curb another 3 times and came to a stop. the car was out of control and we were in 4 lanes of traffic. the car is at the ford dealership and was diagnosed with a broken rear suspension tow link. a recal was issued 4/26/16 stating the tow link may fracture and according to ford, my vin number is not included in the recall. in january 2017, my rear hub bearing assembly went out and and was repaired under warranty and has since been announced as a recall on 8/28/17

Frequent headaches when riding in the car, nausea and nose bleeds. happens at different times, especially when riding in the car for longer periods of time.

I purchased a new 2015 ford explorer. within a couple of months i noticed a smell in the car when accelerating or going up hills. i took it into the dealership and they confirmed there was a carbon monoxide leak and repaired it. the repair was not effective as the leak was still there. i took it in for a second repair from the released tbs but it still emits the cm in the cabin when the vehicle exceeds 3k rmps or the ac is on full blast.

Steering rack assembly needed replacing for the second time within 14 months of each other (07/07/2016 and 09/19/2017). first time was at 37,100 miles, second time was at 59,853 miles. both times the vehicle was being driven at 70+mph and without warning, indicator lights came on and i lost power steering.

Occasional exhaust/sulfur smell inside vehicle cabin during highway acceleration or under heavy load such as towing trailer.. first noticed in 05/2017 and continues to the present day. initial complaint to dealer who indicated it was normal 'new' engine smell that would disappear over time and later conversations indicated 'unable to duplicate', plus i found later that apparently there was no documentation in the vehicle service records regarding any complaints.

While driving on the highway an error message appeared on my dash, stating the "check fuel fill inlet " and engine light on. had it repaired 9/28/17, fuel tank filler pipe and canister purge solenoid. on 10/25/17 back in the repair shop for same error message. they replaced the solenoid assy and valve assy. now, once again, i have the same error (11/2/17). goes back in the garage to repair on 11/8/17. we'll see what happens.

Exhaust fumes in cabin as well as a popping noise when i turn left and felt like power steering was going out. popping can happen while stationary or moving. exhaust fumes in cabin when you accelerate. has been happening since i've owned the car. dealership (ford) can not duplicate either. purchased new tires last year and since that day, the suv has a consistent vibration. they (dealership) ford can not duplicate the issue. i was told today, the exhaust fumes only relate to the police suv's. i've reported this since i've had the car....

Since i purchased the vehicle i’ve experienced a smell that i described as burnt fireworks. i thought maybe that it was because it was a turbo car and i’ve never owned one prior. i’ve had it in for this issue already where they replaced the seals but i’m still smelling it. i’ve also had my vehicle in for service when the cabin began filling with smoke via the rear ac vents. i was told that there was a coolant line above the exhaust that wasn’t tightened at the factory. when it bagan to leak, the steam rose up into the cabin. there’s clearly a leak somehow if the steam from the rear of my vehicle gets into the cabin. i’ve contacted ford numerous times but they continue to say that there is nothing wrong. i have had to pull to the side of the road because i became lightheaded. this isn’t right.

While driving slowly an error displayed on my dash display, it was terrain management system fault. the vehicle went into limp mode and seemed to lose power steering. the terrain management knob light went out. i called the dealership here in mountain home arkansas and was told to drive it until it did it again and bring it in without shutting it off. the service person said that several people in the area were doing this for the same issue. i saw on the internet that it looked like it is occurring a lot, sometimes when vehicles are traveling at high speeds. i called ford customer service and they gave me the same story. drive it or pay them to troubleshoot it at $90 an hour. it sounded to me like ford needs to fix the problem instead of sending people on to possibly be hurt or killed if the error happens at a high speed or on a dangerous curve.

Catalytic converter odor enters cabin when accelerating on highway

This vehicle is leaking carbononoxide as measured by a meter. i have had health effects consistent with co exposure. the dealer followed the tsb in an attempt to repair the co leak. the vehicle is still registering a couple leak on the meter. i do not feel that the vehicle can be driven by me safely. i have requested that ford buyback the vehicle or allow me to turn the vehicle in 6 months before my lease ends but ford has refused because they have said it is not a requirement by louisiana lemon law. i am requesting assistance in returning the defective and unsafe vehicle to ford.

Exhaust vapors enter the cabin. this usually occurs when under acceleration such as passing; climbing a grade or merging onto a freeway. the frequency has been increasing. the local ford dealer could not help. i was told by ford customer service that it only affects police explorers. this is not true, unless my vehicle was originally intended to go to a police force.

The explorer still has a strong exhaust smell in the cabin when accelerating hard. the explorer has had all of the ford recalls, including a new exhaust system and sealing of the rear seams and replacement of various water drain plugs.