2014 MAZDA CX-5

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2014 MAZDA CX-5

Recall Date Component Summary
2016-09-06 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Remedy:

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9916H.

2016-02-03 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, “Fuel System Integrity.”

Remedy:

Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda’s number for this recall is 9216B.

2016-04-11 STEERING

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Remedy:

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9316D.

2016-01-19 VISIBILITY:WINDSHIELD

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

Remedy:

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 MAZDA CX-5

skip to NHTSA complaints

Date Component  

325 Complaints submitted to NHTSA for 2014 MAZDA CX-5

skip to CAS complaints

Date Component  
2021-05-10 VISIBILITY/WIPER
ODI Number: 11416012
2021-05-02 ELECTRICAL SYSTEM
ODI Number: 11414794
2021-04-29 ELECTRICAL SYSTEM
ODI Number: 11414480
2021-03-30 ELECTRICAL SYSTEM | ENGINE | EXTERIOR LIGHTING
ODI Number: 11405494
2021-03-22 STEERING
ODI Number: 11404301
2021-02-26 ELECTRICAL SYSTEM
ODI Number: 11398142
2021-02-20 STRUCTURE:BODY
ODI Number: 11397079
2021-02-13 ELECTRICAL SYSTEM
ODI Number: 11396061
2016-10-11 POWER TRAIN
ODI Number: 10915337
2016-10-06 UNKNOWN OR OTHER
ODI Number: 10914354
2017-06-26 UNKNOWN OR OTHER
ODI Number: 11001499
2017-06-26 SERVICE BRAKES
ODI Number: 11001498
2017-07-06 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11003314
2017-06-26 ELECTRICAL SYSTEM
ODI Number: 11001480
2017-06-23 ELECTRICAL SYSTEM
ODI Number: 11000772
2017-05-26 VISIBILITY/WIPER
ODI Number: 10991794
2017-06-05 LATCHES/LOCKS/LINKAGES
ODI Number: 10993159
2017-06-02 UNKNOWN OR OTHER
ODI Number: 10992804
2017-05-15 STRUCTURE:BODY
ODI Number: 10985731
2017-05-05 STRUCTURE:BODY
ODI Number: 10983754
2017-04-19 STRUCTURE:BODY
ODI Number: 10979330
2017-05-02 WHEELS
ODI Number: 10982971
2017-04-06 STRUCTURE:BODY
ODI Number: 10971012
2017-04-11 STRUCTURE:BODY
ODI Number: 10971801
2017-04-05 STRUCTURE:BODY
ODI Number: 10970777
2017-04-14 STRUCTURE:BODY
ODI Number: 10978527
2017-04-08 UNKNOWN OR OTHER
ODI Number: 10971248
2017-04-17 UNKNOWN OR OTHER
ODI Number: 10978835
2017-03-23 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ODI Number: 10968185
2017-07-31 ELECTRICAL SYSTEM
ODI Number: 11011887
2017-08-02 AIR BAGS
ODI Number: 11012376
2016-09-15 SERVICE BRAKES
ODI Number: 10907022
2016-08-14 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL
ODI Number: 10895729
2016-08-04 AIR BAGS | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 10893316
2016-08-04 SERVICE BRAKES
ODI Number: 10893299
2016-08-04 FUEL/PROPULSION SYSTEM
ODI Number: 10893284
2016-08-04 ELECTRONIC STABILITY CONTROL | ENGINE | POWER TRAIN
ODI Number: 10893225
2017-03-17 STRUCTURE:BODY
ODI Number: 10966539
2017-03-14 STRUCTURE:BODY
ODI Number: 10965829
2017-02-17 STRUCTURE:BODY
ODI Number: 10955210
2017-02-28 STRUCTURE:BODY
ODI Number: 10957633
2017-02-14 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ODI Number: 10954525
2017-02-06 SERVICE BRAKES
ODI Number: 10949914
2017-02-02 SERVICE BRAKES
ODI Number: 10949179
2017-01-30 STRUCTURE:BODY
ODI Number: 10948407
2017-01-20 AIR BAGS
ODI Number: 10946606
2021-02-06 VISIBILITY/WIPER
ODI Number: 11394997
2021-01-29 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11390703
2021-02-06 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11394908
2021-01-22 STRUCTURE:BODY
ODI Number: 11389430
2021-01-26 ELECTRICAL SYSTEM
ODI Number: 11390011
2020-12-29 ELECTRICAL SYSTEM
ODI Number: 11385395
2017-01-11 UNKNOWN OR OTHER
ODI Number: 10944353
2016-12-10 TIRES
ODI Number: 10934437
2016-12-08 SEAT BELTS
ODI Number: 10933804
2016-11-25 STRUCTURE
ODI Number: 10927887
2020-09-09 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11354049
2020-07-18 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11340126
2020-07-02 ELECTRICAL SYSTEM
ODI Number: 11337179
2020-06-07 SERVICE BRAKES
ODI Number: 11327658
2020-06-12 ELECTRICAL SYSTEM
ODI Number: 11328519
2020-06-23 ELECTRICAL SYSTEM
ODI Number: 11330318
2020-05-09 ELECTRICAL SYSTEM
ODI Number: 11323962
2020-05-06 ELECTRICAL SYSTEM | ENGINE | UNKNOWN OR OTHER
ODI Number: 11323468
2020-03-12 ELECTRICAL SYSTEM
ODI Number: 11317812
2020-03-11 AIR BAGS
ODI Number: 11317594
2020-02-18 VISIBILITY/WIPER
ODI Number: 11309955
2020-01-15 UNKNOWN OR OTHER
ODI Number: 11299611
2019-12-18 POWER TRAIN
ODI Number: 11289938
2019-12-09 ELECTRICAL SYSTEM
ODI Number: 11288044
2019-11-19 SERVICE BRAKES
ODI Number: 11281072
2019-11-29 VISIBILITY/WIPER
ODI Number: 11282887
2019-11-20 UNKNOWN OR OTHER
ODI Number: 11281460
2019-11-29 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | POWER TRAIN
ODI Number: 11282872
2019-11-10 EXTERIOR LIGHTING
ODI Number: 11279305
2019-11-09 UNKNOWN OR OTHER
ODI Number: 11279167
2019-11-01 UNKNOWN OR OTHER
ODI Number: 11277634
2019-10-24 SERVICE BRAKES
ODI Number: 11270845
2019-08-27 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ODI Number: 11246633
2019-08-26 ELECTRICAL SYSTEM | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ODI Number: 11246426
2019-08-24 POWER TRAIN
ODI Number: 11246221
2019-08-17 ELECTRICAL SYSTEM
ODI Number: 11244713
2019-07-24 ELECTRICAL SYSTEM | POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 11234566
2019-08-01 ELECTRICAL SYSTEM
ODI Number: 11241094
2019-08-05 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ODI Number: 11241785
2019-07-30 ELECTRONIC STABILITY CONTROL | UNKNOWN OR OTHER
ODI Number: 11240581
2019-07-20 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11233548
2019-07-16 ELECTRICAL SYSTEM
ODI Number: 11232222
2019-07-15 ELECTRICAL SYSTEM
ODI Number: 11231874
2019-07-22 SERVICE BRAKES
ODI Number: 11234007
2019-07-22 UNKNOWN OR OTHER
ODI Number: 11233838
2019-07-16 ENGINE | POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 11232171
2019-10-12 SEATS
ODI Number: 11268090
2019-10-08 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11267073
2019-09-09 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL
ODI Number: 11254221
2019-09-07 SERVICE BRAKES
ODI Number: 11253824
2019-05-18 UNKNOWN OR OTHER
ODI Number: 11208425
2019-04-15 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11196414
2019-04-09 POWER TRAIN
ODI Number: 11194864
2019-07-09 ELECTRICAL SYSTEM
ODI Number: 11230475
2019-07-08 ELECTRICAL SYSTEM
ODI Number: 11230119
2019-07-04 ELECTRICAL SYSTEM | POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 11229485
2019-07-10 ELECTRICAL SYSTEM
ODI Number: 11230747
2019-07-02 ELECTRICAL SYSTEM
ODI Number: 11229052
2019-06-25 ELECTRONIC STABILITY CONTROL
ODI Number: 11222448
2019-06-30 ELECTRICAL SYSTEM
ODI Number: 11228464
2019-06-24 STRUCTURE:BODY
ODI Number: 11222209
2019-07-01 UNKNOWN OR OTHER
ODI Number: 11228762
2019-06-25 ELECTRICAL SYSTEM
ODI Number: 11222501
2019-06-20 ELECTRICAL SYSTEM
ODI Number: 11221453
2019-06-10 ELECTRICAL SYSTEM
ODI Number: 11218949
2019-06-18 ELECTRICAL SYSTEM
ODI Number: 11221079
2019-06-18 ELECTRICAL SYSTEM
ODI Number: 11221074
2019-06-01 ELECTRICAL SYSTEM
ODI Number: 11217254
2019-06-04 POWER TRAIN
ODI Number: 11217723
2019-06-04 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11217712
2019-01-31 POWER TRAIN
ODI Number: 11173283
2019-02-04 ELECTRICAL SYSTEM
ODI Number: 11173907
2019-02-02 ELECTRICAL SYSTEM
ODI Number: 11173710
2019-01-08 ELECTRICAL SYSTEM
ODI Number: 11165127
2018-12-24 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11163258
2019-01-03 ELECTRICAL SYSTEM
ODI Number: 11165689
2018-12-18 ELECTRICAL SYSTEM
ODI Number: 11162224
2018-12-10 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11160551
2018-12-20 EXTERIOR LIGHTING | UNKNOWN OR OTHER
ODI Number: 11162853
2018-10-04 ELECTRICAL SYSTEM
ODI Number: 11133333
2018-09-29 SUSPENSION
ODI Number: 11132243
2018-09-17 ELECTRICAL SYSTEM
ODI Number: 11129920
2018-09-05 ELECTRICAL SYSTEM
ODI Number: 11124568
2018-09-06 ELECTRICAL SYSTEM
ODI Number: 11127965
2018-08-21 ENGINE | UNKNOWN OR OTHER
ODI Number: 11121327
2018-08-24 ELECTRICAL SYSTEM
ODI Number: 11122171
2018-06-01 ELECTRONIC STABILITY CONTROL | ENGINE | UNKNOWN OR OTHER
ODI Number: 11099117
2018-06-11 POWER TRAIN
ODI Number: 11101195
2018-06-12 UNKNOWN OR OTHER
ODI Number: 11101329
2018-06-08 ELECTRICAL SYSTEM
ODI Number: 11100584
2018-05-31 ELECTRICAL SYSTEM:IGNITION | ENGINE
ODI Number: 11099031
2018-05-31 ENGINE
ODI Number: 11099017
2018-06-12 UNKNOWN OR OTHER
ODI Number: 11101407
2018-05-25 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11097997
2018-05-29 ELECTRICAL SYSTEM
ODI Number: 11098527
2018-05-20 VEHICLE SPEED CONTROL
ODI Number: 11096946
2018-05-28 VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 11098284
2018-05-29 ELECTRICAL SYSTEM
ODI Number: 11098692
2018-05-22 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 11097216
2018-05-30 ELECTRICAL SYSTEM
ODI Number: 11098801
2018-05-24 UNKNOWN OR OTHER
ODI Number: 11097842
2018-05-02 ELECTRICAL SYSTEM
ODI Number: 11091361
2018-04-28 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ODI Number: 11090822
2018-05-07 ELECTRICAL SYSTEM
ODI Number: 11092291
2018-05-02 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11091471
2018-04-30 ELECTRICAL SYSTEM
ODI Number: 11090961
2018-04-28 ELECTRICAL SYSTEM
ODI Number: 11090771
2018-05-02 ELECTRICAL SYSTEM
ODI Number: 11091414
2018-05-14 UNKNOWN OR OTHER
ODI Number: 11093708
2018-05-05 ELECTRICAL SYSTEM
ODI Number: 11092024
2018-04-29 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
ODI Number: 11090891
2018-04-25 SEATS
ODI Number: 11090112
2018-04-23 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11089712
2019-03-18 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11189851
2019-03-18 ENGINE | FUEL/PROPULSION SYSTEM | POWER TRAIN
ODI Number: 11187460
2019-03-25 ELECTRICAL SYSTEM
ODI Number: 11191368
2019-03-29 ELECTRICAL SYSTEM
ODI Number: 11192451
2019-03-16 ELECTRICAL SYSTEM
ODI Number: 11187205
2019-03-14 ELECTRICAL SYSTEM
ODI Number: 11186695
2019-03-09 ELECTRICAL SYSTEM
ODI Number: 11185525
2019-03-04 ELECTRICAL SYSTEM
ODI Number: 11184027
2019-02-19 UNKNOWN OR OTHER
ODI Number: 11181213
2019-02-13 ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | ENGINE
ODI Number: 11176668
2019-02-17 ELECTRICAL SYSTEM
ODI Number: 11180631
2018-03-06 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11076518
2018-02-27 ELECTRICAL SYSTEM
ODI Number: 11075171
2018-02-25 ELECTRONIC STABILITY CONTROL | ENGINE | POWER TRAIN
ODI Number: 11074704
2018-10-22 STEERING
ODI Number: 11141764
2018-08-05 ELECTRICAL SYSTEM
ODI Number: 11115852
2018-08-09 UNKNOWN OR OTHER
ODI Number: 11118734
2018-07-18 ELECTRONIC STABILITY CONTROL
ODI Number: 11112222
2018-07-26 ELECTRICAL SYSTEM | SERVICE BRAKES
ODI Number: 11113889
2018-07-19 VEHICLE SPEED CONTROL
ODI Number: 11112459
2018-07-09 ELECTRICAL SYSTEM
ODI Number: 11110241
2018-07-05 ELECTRICAL SYSTEM
ODI Number: 11109717
2018-07-16 ELECTRICAL SYSTEM
ODI Number: 11111675
2018-07-17 ELECTRICAL SYSTEM
ODI Number: 11111837
2018-07-07 ENGINE
ODI Number: 11109965
2018-07-09 ELECTRICAL SYSTEM
ODI Number: 11110303
2018-07-16 UNKNOWN OR OTHER
ODI Number: 11111788
2018-07-13 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11111173
2018-06-20 ELECTRICAL SYSTEM | EXTERIOR LIGHTING | UNKNOWN OR OTHER
ODI Number: 11102880
2018-06-20 SEATS | UNKNOWN OR OTHER
ODI Number: 11102728
2018-06-20 UNKNOWN OR OTHER
ODI Number: 11102726
2018-07-02 UNKNOWN OR OTHER
ODI Number: 11105062
2018-06-21 ELECTRICAL SYSTEM:IGNITION:SWITCH
ODI Number: 11103017
2018-01-09 ELECTRICAL SYSTEM
ODI Number: 11061351
2017-12-08 ENGINE | POWER TRAIN
ODI Number: 11053418
2017-11-25 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11048396
2017-10-30 AIR BAGS
ODI Number: 11041296
2017-10-30 ENGINE
ODI Number: 11041433
2017-10-27 VISIBILITY/WIPER
ODI Number: 11040494
2017-09-15 ELECTRICAL SYSTEM | EXTERIOR LIGHTING | STEERING
ODI Number: 11023630
2017-09-15 ELECTRICAL SYSTEM | ENGINE
ODI Number: 11023706
2016-07-30 UNKNOWN OR OTHER
ODI Number: 10891862
2016-07-19 SERVICE BRAKES
ODI Number: 10885837
2016-07-19 SERVICE BRAKES
ODI Number: 10885757
2016-07-07 SERVICE BRAKES
ODI Number: 10883310
2016-07-03 POWER TRAIN
ODI Number: 10882350
2016-05-06 ELECTRICAL SYSTEM
ODI Number: 10863543
2016-05-05 POWER TRAIN
ODI Number: 10863289
2016-04-01 ELECTRONIC STABILITY CONTROL | ENGINE | POWER TRAIN
ODI Number: 10853026
2016-03-21 ENGINE
ODI Number: 10850676
2016-03-17 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10850294
2016-03-31 EXTERIOR LIGHTING
ODI Number: 10852710
2016-03-01 POWER TRAIN
ODI Number: 10839274
2016-02-16 STRUCTURE:BODY
ODI Number: 10836422
2016-02-08 EXTERIOR LIGHTING
ODI Number: 10824878
2016-01-07 VISIBILITY/WIPER
ODI Number: 10818829
2016-01-06 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 10818296
2016-01-06 VISIBILITY/WIPER
ODI Number: 10818289
2015-12-14 SERVICE BRAKES
ODI Number: 10810038
2015-12-09 SERVICE BRAKES | VISIBILITY/WIPER
ODI Number: 10809253
2015-12-10 VISIBILITY/WIPER
ODI Number: 10809565
2015-11-02 VISIBILITY:WINDSHIELD
ODI Number: 10787699
2015-10-08 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10780833
2015-10-10 SEATS
ODI Number: 10781232
2015-08-07 SERVICE BRAKES
ODI Number: 10746908
2015-07-28 UNKNOWN OR OTHER
ODI Number: 10744093
2015-07-11 POWER TRAIN
ODI Number: 10733402
2015-06-24 SERVICE BRAKES
ODI Number: 10730192
2015-06-22 FUEL/PROPULSION SYSTEM | POWER TRAIN
ODI Number: 10726687
2015-05-29 VISIBILITY/WIPER
ODI Number: 10722206
2015-06-03 VISIBILITY/WIPER
ODI Number: 10723212
2015-05-18 VISIBILITY/WIPER
ODI Number: 10716994
2015-05-03 STRUCTURE:BODY
ODI Number: 10714221
2015-05-13 VISIBILITY/WIPER
ODI Number: 10716245
2015-04-30 VISIBILITY:WINDSHIELD
ODI Number: 10713948
2015-04-20 SERVICE BRAKES
ODI Number: 10706676
2015-04-21 VISIBILITY/WIPER
ODI Number: 10711924
2015-04-07 VISIBILITY/WIPER
ODI Number: 10704128
2015-03-31 VISIBILITY/WIPER
ODI Number: 10702910
2015-03-13 VISIBILITY/WIPER
ODI Number: 10694202
2015-03-18 ELECTRICAL SYSTEM | ENGINE | VEHICLE SPEED CONTROL
ODI Number: 10695229
2015-03-10 VISIBILITY/WIPER
ODI Number: 10693291
2015-03-02 VISIBILITY/WIPER
ODI Number: 10691558
2015-02-24 ELECTRICAL SYSTEM | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 10690217
2015-02-17 ENGINE | POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 10683927
2015-01-21 VISIBILITY/WIPER
ODI Number: 10677082
2015-01-12 VISIBILITY/WIPER
ODI Number: 10671969
2015-01-03 EXTERIOR LIGHTING
ODI Number: 10669863
2015-01-03 VISIBILITY/WIPER
ODI Number: 10669854
2015-01-06 SERVICE BRAKES
ODI Number: 10670389
2014-12-17 VISIBILITY/WIPER
ODI Number: 10664802
2014-12-23 ELECTRICAL SYSTEM | LATCHES/LOCKS/LINKAGES
ODI Number: 10668030
2014-12-16 POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 10664670
2014-11-26 STRUCTURE:BODY
ODI Number: 10661067
2014-10-13 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 10644241
2014-10-10 VISIBILITY/WIPER
ODI Number: 10643766
2014-10-10 VISIBILITY/WIPER
ODI Number: 10643762
2014-10-09 VEHICLE SPEED CONTROL
ODI Number: 10643578
2014-10-04 VISIBILITY/WIPER
ODI Number: 10641356
2014-09-18 VISIBILITY/WIPER
ODI Number: 10637165
2014-09-24 VISIBILITY/WIPER
ODI Number: 10638799
2014-09-10 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10632260
2014-08-20 VISIBILITY:WINDSHIELD
ODI Number: 10626750
2014-08-08 VISIBILITY/WIPER
ODI Number: 10620797
2014-08-15 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 10622636
2014-08-08 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10620875
2014-08-08 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10621025
2014-08-15 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10622612
2014-08-14 FUEL/PROPULSION SYSTEM
ODI Number: 10622252
2014-07-30 VISIBILITY:WINDSHIELD
ODI Number: 10617586
2014-08-06 VISIBILITY/WIPER
ODI Number: 10619242
2014-07-30 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10617661
2014-07-22 STRUCTURE:BODY
ODI Number: 10615388
2014-07-28 VISIBILITY/WIPER
ODI Number: 10616706
2014-07-26 VISIBILITY/WIPER
ODI Number: 10616521
2014-07-11 VISIBILITY/WIPER
ODI Number: 10609752
2014-07-15 VISIBILITY/WIPER
ODI Number: 10610840
2014-06-30 VISIBILITY/WIPER
ODI Number: 10606977
2014-07-05 FUEL SYSTEM, GASOLINE | POWER TRAIN
ODI Number: 10608302
2014-06-24 VISIBILITY/WIPER
ODI Number: 10605528
2014-06-22 VISIBILITY/WIPER | VISIBILITY:WINDSHIELD
ODI Number: 10605032
2014-06-24 VISIBILITY/WIPER
ODI Number: 10605501
2014-06-11 STRUCTURE | VISIBILITY:WINDSHIELD
ODI Number: 10597594
2014-06-15 UNKNOWN OR OTHER | VISIBILITY:WINDSHIELD
ODI Number: 10598398
2014-06-04 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 10596246
2014-06-07 VISIBILITY:WINDSHIELD
ODI Number: 10596803
2014-06-02 VISIBILITY:WINDSHIELD
ODI Number: 10595546
2014-05-22 POWER TRAIN
ODI Number: 10593377
2014-05-06 ENGINE
ODI Number: 10586865
2014-04-23 VEHICLE SPEED CONTROL
ODI Number: 10584454
2014-05-02 VISIBILITY:WINDSHIELD
ODI Number: 10586105
2014-04-29 ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 10585456
2014-04-25 VISIBILITY/WIPER
ODI Number: 10584797
2014-04-12 VISIBILITY
ODI Number: 10579391
2014-04-09 VISIBILITY/WIPER
ODI Number: 10578780
2014-04-10 POWER TRAIN
ODI Number: 10579027
2014-04-08 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ODI Number: 10578395
2014-03-26 AIR BAGS
ODI Number: 10575036
2014-03-29 VISIBILITY | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ODI Number: 10575557
2014-03-23 VISIBILITY/WIPER
ODI Number: 10574296
2014-03-23 VISIBILITY/WIPER
ODI Number: 10574258
2014-03-13 STRUCTURE | VISIBILITY/WIPER
ODI Number: 10569210
2014-03-14 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 10569433
2014-03-03 STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 10566741
2014-03-08 VEHICLE SPEED CONTROL
ODI Number: 10567924
2014-03-04 VISIBILITY
ODI Number: 10567326
2014-03-02 VISIBILITY/WIPER
ODI Number: 10566722
2014-02-17 ELECTRONIC STABILITY CONTROL | VEHICLE SPEED CONTROL
ODI Number: 10564667
2014-01-28 VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 10561891
2014-02-05 POWER TRAIN
ODI Number: 10563149
2014-01-27 VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 10561650
2014-01-03 STRUCTURE:BODY | VISIBILITY/WIPER | VISIBILITY:REARVIEW MIRRORS/DEVICES
ODI Number: 10558318
2013-12-18 ELECTRICAL SYSTEM | STEERING
ODI Number: 10556573
2013-11-25 VISIBILITY/WIPER
ODI Number: 10553716
2013-12-02 VISIBILITY:REARVIEW MIRRORS/DEVICES
ODI Number: 10554370
2013-11-16 AIR BAGS
ODI Number: 10552541
2013-11-06 POWER TRAIN
ODI Number: 10551073
2013-09-01 UNKNOWN OR OTHER
ODI Number: 10538305
2013-06-10 STRUCTURE:BODY
ODI Number: 10516037
2013-06-11 VISIBILITY:WINDSHIELD
ODI Number: 10516218
2019-04-23 POWER TRAIN
ODI Number: 11203200
2019-01-24 ENGINE | POWER TRAIN | SERVICE BRAKES
ODI Number: 11171800
2017-06-26 SEATS
ODI Number: 11001500
2018-06-18 ELECTRICAL SYSTEM
ODI Number: 11102300
2014-02-26 ELECTRICAL SYSTEM
ODI Number: 10566000
2015-07-13 VISIBILITY/WIPER
ODI Number: 10733700
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2014 MAZDA CX-5

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

729 Service Alerts for 2014 MAZDA CX-5

Date Description
2022-07-18 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 060000 ENGINE AND ENGINE COOLING

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 110000 ELECTRICAL SYSTEM

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda guidelines for factory scheduled maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 060000 ENGINE AND ENGINE COOLING

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 110000 ELECTRICAL SYSTEM

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-22 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 100000 POWER TRAIN

ATFFZ required for SKYACTIV drive 6speed automatic transaxle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 350000 EQUIPMENT

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 980000 UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-09 280000 BACK OVER PREVENTION

Rattle/Pop noise from instkrument panel and/or creak noise from apillar over rough/bumpy roads

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 121000 EXTERIOR LIGHTING:HEADLIGHTS

White Milky stains on inner surface of headlight lens

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda Technical Service Bulletins March 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-14 110000 ELECTRICAL SYSTEM

20132014 CX5 Various electrical system malfunction(s) related to C15 Connector corrosion

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 110000 ELECTRICAL SYSTEM

HandsFree bluetooth module and/or text messaging troubleshooting procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 110000 ELECTRICAL SYSTEM

Various Elecfdtrical System Malfunction(s) Reflated to C15 Connector Corporation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 350000 EQUIPMENT

Various Elecfdtrical System Malfunction(s) Reflated to C15 Connector Corporation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 162300 STRUCTURE:BODY:DOOR

Stains found on kpaint during PDI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Excessive condensation or water within the headlamp assembly caustion

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

Special service tool shipment Janaurary 2016

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 122000 EXTERIOR LIGHTING:FOG LIGHTS

Condensation/Fog in front and rear combination lights

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 120000 EXTERIOR LIGHTING

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 140000 AIR BAGS

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-24 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-17 280000 BACK OVER PREVENTION

WHINING NOISE FROM AUTOMATIC TRANSAXLE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 356210 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL

ATFFZ required for SKYACTIV drive 6speed automatic transaxle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 140000 AIR BAGS

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-03 270000 LANE DEPARTURE

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-04 030000 BRAKES (PWS)

20132014 CX5 Squeaking/Grinding noise from rear brakes

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 020000 SUSPENSION

Rattle/Chatter noise from rear differential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 160000 STRUCTURE

Rattle/Chatter noise from rear differential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-05 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-29 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-02 070000 FUEL SYSTEM, GASOLINE

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-02 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-16 350000 EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 100000 POWER TRAIN

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-10 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 350000 EQUIPMENT

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 072120 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 350000 EQUIPMENT

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-10 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gas

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 110000 ELECTRICAL SYSTEM

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 350000 EQUIPMENT

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 030000 BRAKES (PWS)

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-03 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-16 220000 SEATS

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-17 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-29 350000 EQUIPMENT

NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle’s navigation system. Refer customers to Mazdausa.com.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-19 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-15 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-01 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-07 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-04 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-13 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-12 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-14 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-20 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 100000 POWER TRAIN

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-13 280000 BACK OVER PREVENTION

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-10 160000 STRUCTURE

Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-10 350000 EQUIPMENT

Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 120000 EXTERIOR LIGHTING

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 140000 AIR BAGS

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 260000 FORWARD COLLISION AVOIDANCE

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 270000 LANE DEPARTURE

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-09 280000 BACK OVER PREVENTION

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-15 160000 STRUCTURE

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-15 350000 EQUIPMENT

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-02 160000 STRUCTURE

NEW MOUNTING BOLT FOR FRONT BUMPER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-02 162200 STRUCTURE:BODY:BUMPERS

NEW MOUNTING BOLT FOR FRONT BUMPER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 110000 ELECTRICAL SYSTEM

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-16 353000 EQUIPMENT:ELECTRICAL

Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-16 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 350000 EQUIPMENT

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-09-20 130000 VISIBILITY

Driver-side power door mirror vibration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-09-09 110000 ELECTRICAL SYSTEM

WARNING LIGHT ON WITH DTC P1887:11 – 14 AND/OR NOISE FROM COUPLING UNIT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-09-22 060000 ENGINE AND ENGINE COOLING

CHECK ENGINE LIGHT ON WITH DTC P0300-P0304

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 140000 AIR BAGS

Check engine light (with DTCs P0101, P061B, P2122, P2138) may illuminate after PCM reprogramming due to a mislogic detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.0

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 280000 BACK OVER PREVENTION

Check engine light (with DTCs P0101, P061B, P2122, P2138) may illuminate after PCM reprogramming due to a mislogic detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.0

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Excessive condensation or water within the headlamp assembly caustion.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-09 200000 WHEELS

Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 280000 BACK OVER PREVENTION

Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 140000 AIR BAGS

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-18 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-18 140000 AIR BAGS

Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 110000 ELECTRICAL SYSTEM

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 980000 UNKNOWN OR OTHER

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-14 120000 EXTERIOR LIGHTING

Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gas

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-10 010000 STEERING

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-10 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded, P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-01 350000 EQUIPMENT

If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-31 020000 SUSPENSION

Some customers may complain of the poor appearance of the passenger and/or driver side A-pillar trim. The lower portion of the trim may become distorted (as shown below) due to high temperatures. To eliminate this concern, the shape of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-21 160000 STRUCTURE

Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-05 350000 EQUIPMENT

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 020000 SUSPENSION

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 100000 POWER TRAIN

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 160000 STRUCTURE

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-06 280000 BACK OVER PREVENTION

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-10 280000 BACK OVER PREVENTION

Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-25 070000 FUEL SYSTEM, GASOLINE

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-10-25 280000 BACK OVER PREVENTION

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 350000 EQUIPMENT

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-03 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-02-21 060000 ENGINE (PWS)

Multi-Model – engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-10 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-17 100000 POWER TRAIN

Some vehicles may exhibit one of the following concerns: ï¿· Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ï¿· Hard to shift into 3rd, 4th, 5th, and/or 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 350000 EQUIPMENT

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 060000 ENGINE (PWS)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-01 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-24 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ï¿· The driver side power window does not operate. ï¿· The door does not open when using the advanced

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-24 110000 ELECTRICAL SYSTEM

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ï¿· The driver side power window does not operate. ï¿· The door does not open when using the advanced

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-24 162300 STRUCTURE:BODY:DOOR

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ï¿· The driver side power window does not operate. ï¿· The door does not open when using the advanced

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-10 100000 POWER TRAIN

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 060000 ENGINE AND ENGINE COOLING

Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-18 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 110000 ELECTRICAL SYSTEM

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 350000 EQUIPMENT

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-04 060000 ENGINE (PWS)

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-08 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 100000 POWER TRAIN

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 980000 UNKNOWN OR OTHER

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 060000 ENGINE AND ENGINE COOLING

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 060000 ENGINE AND ENGINE COOLING

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 110000 ELECTRICAL SYSTEM

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 160000 STRUCTURE

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 060000 ENGINE AND ENGINE COOLING

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 110000 ELECTRICAL SYSTEM

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-18 350000 EQUIPMENT

Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-26 130000 VISIBILITY

CSP03 2014 CX-5 WINDSHIELD LITIGATION SETTLEMENT. Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (03) to inform owners or lessees of 2014 CX-5 vehicles manufactured between January – April 2013 (Covered Vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-26 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 060000 ENGINE AND ENGINE COOLING

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 110000 ELECTRICAL SYSTEM

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 350000 EQUIPMENT

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 131000 VISIBILITY:WINDSHIELD

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 160000 STRUCTURE

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-06 060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-06 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-23 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-10 350000 EQUIPMENT

Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-10 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-25 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-25 200000 WHEELS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-06 100000 POWER TRAIN

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-27 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-27 200000 WHEELS

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-23 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-23 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-20 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-06 060000 ENGINE AND ENGINE COOLING

When pressing the START/STOP button, the ignition may not turn off on some vehicles equipped with a gate-type AT shifter. Although the shift lever is in ÿ¢ÿ¿ÿ¿Pÿ¢ÿ¿ÿ position and the engine shuts off normally, the ignition may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-06 110000 ELECTRICAL SYSTEM

When pressing the START/STOP button, the ignition may not turn off on some vehicles equipped with a gate-type AT shifter. Although the shift lever is in ÿ¢ÿ¿ÿ¿Pÿ¢ÿ¿ÿ position and the engine shuts off normally, the ignition may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-06 116000 ELECTRICAL SYSTEM:IGNITION

When pressing the START/STOP button, the ignition may not turn off on some vehicles equipped with a gate-type AT shifter. Although the shift lever is in ÿ¢ÿ¿ÿ¿Pÿ¢ÿ¿ÿ position and the engine shuts off normally, the ignition may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-02 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-08 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-08 200000 WHEELS

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-01 350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-16 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-16 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-22 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-22 060000 ENGINE (PWS)

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-27 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-27 162300 STRUCTURE:BODY:DOOR

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-27 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-27 106000 POWER TRAIN:AXLE ASSEMBLY

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-22 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-20 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 020000 SUSPENSION

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-02 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-04 060000 ENGINE (PWS)

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-02 110000 ELECTRICAL SYSTEM

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-09 060000 ENGINE AND ENGINE COOLING

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-11 010000 STEERING

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-11 162000 STRUCTURE:BODY

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-20 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 040000 SERVICE BRAKES, AIR

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 060000 ENGINE AND ENGINE COOLING

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 350000 EQUIPMENT

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-05 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-04 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-15 110000 ELECTRICAL SYSTEM

When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-15 116000 ELECTRICAL SYSTEM:IGNITION

When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 106000 POWER TRAIN:AXLE ASSEMBLY

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-07 010000 STEERING

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 – The difference between the initial learned value of the steering angle (as calculated by each sens

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 100000 POWER TRAIN

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 350000 EQUIPMENT

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 060000 ENGINE (PWS)

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-05 105100 POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-05 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-27 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Due to insufficient durability of the bracket in cer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-27 022110 SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-27 160000 STRUCTURE

Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-21 060000 ENGINE (PWS)

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-06 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-06-05 010000 STEERING

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-06-05 020000 SUSPENSION

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-06-06 060000 ENGINE AND ENGINE COOLING

IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-03 350000 EQUIPMENT

NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION: When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree (Bluetooth) unit. When adding TomTom navigation, the cable must be unplugged from the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-13 220000 SEATS

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-13 020000 SUSPENSION

Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 162300 STRUCTURE:BODY:DOOR

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-20 060000 ENGINE (PWS)

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 110000 ELECTRICAL SYSTEM

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 060000 ENGINE (PWS)

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 110000 ELECTRICAL SYSTEM

Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-22 060000 ENGINE (PWS)

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 030000 SERVICE BRAKES, HYDRAULIC

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 353000 EQUIPMENT:ELECTRICAL

ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 060000 ENGINE (PWS)

ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 110000 ELECTRICAL SYSTEM

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 060000 ENGINE (PWS)

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 110000 ELECTRICAL SYSTEM

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 350000 EQUIPMENT

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 060000 ENGINE (PWS)

If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-03 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-15 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 060000 ENGINE (PWS)

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 030000 BRAKES (PWS)

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-07 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-31 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-02 162300 STRUCTURE:BODY:DOOR

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-17 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-22 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-22 070000 FUEL SYSTEM, GASOLINE

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-05 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-20 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may complain about one or both of the following symptoms: When selecting the “Defroster Vents” position (2) with the Mode Selector Dial (1), the dial does not stay in the “Defroster Vents” position and returns to the “Defrost

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-05 350000 EQUIPMENT

The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-16 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-16 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-27 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-02 060000 ENGINE AND ENGINE COOLING

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-27 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-02 100000 POWER TRAIN

The new SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use”ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-27 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. A section of the heater

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-01-04 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-05 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-05 060000 ENGINE (PWS)

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-01-29 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-01-05 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-28 118000 ELECTRICAL SYSTEM:SOFTWARE

Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-16 140000 AIR BAGS

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-16 350000 EQUIPMENT

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. A section of the heater

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-28 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-28 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 020000 SUSPENSION

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-09 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-09 060000 ENGINE (PWS)

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-12-18 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-10 220000 SEATS

SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT PO

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-10-18 264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-02 162200 STRUCTURE:BODY:BUMPERS

A newly established mounting bolt (P/N KD45-50-0Z2) has been released to provide extra durability when mounting the front bumper. Use KD45-50-0Z2 in place of 9YA5-90-602A when needed.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-04 160000 STRUCTURE

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-04 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-10-24 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. This is caused when water (containing white corrosion) is generated inside the door mirror base (B), then drains

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-10-03 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-29 010000 STEERING

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-29 020000 SUSPENSION

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-29 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-22 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-22 020000 SUSPENSION

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 110000 ELECTRICAL SYSTEM

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 121000 EXTERIOR LIGHTING:HEADLIGHTS

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 160000 STRUCTURE

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-07 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-07 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-08 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-27 220000 SEATS

Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. The front s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-24 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-05 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-28 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the he

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-23 350000 EQUIPMENT

Some vehicles may exhibit the driver seat manual lumbar support adjustment (A) inoperative. This may be caused byrepeated stress to the lumbar support lever (C) at location (B).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-16 220000 SEATS

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-12 100000 POWER TRAIN

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-09 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-02 354000 EQUIPMENT:MECHANICAL

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-13 353000 EQUIPMENT:ELECTRICAL

IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-13 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-08 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-24 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-05-30 353000 EQUIPMENT:ELECTRICAL

SOME CUSTOMERS MAY EXPERIENCE AN ELECTRICAL MALFUNCTION AFTER A VEHICLE BODY REPAIR. THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-05 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 – 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-12 220000 SEATS

SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-02-04 030000 BRAKES (PWS)

SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-02-21 012000 STEERING:COLUMN

SOME VEHICLES MAY EXPERIENCE A BUZZING NOISE FROM THE STEERING COLUMN WHEN DRIVING ON ROUGH ROADS OR PASSING OVER SPEED BUMPS. THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER (A) CONTACTING THE STEERING WHEEL ADJUSTMENT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-10 350000 EQUIPMENT

SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HOOD VIBRATES WHEN DRIVING AT SPEEDS OF 110 KM/H (68 MPH) OR MORE.THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HOOD VIBRATES WHEN DRIVING AT SPEEDS OF 110 KM/H (68 MPH) OR MORE.THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-12-16 220000 SEATS

SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-11 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

CUSTOMER COMPLAINTS HAVE BEEN REPORTED WHERE THE TPMS WARNING LIGHT IS UNNECESSARILY ILLUMINATED BECAUSE THE TPMS INITIALIZATION WAS NOT PERFORMED CORRECTLY BEFORE CUSTOMER DELIVERY.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-14 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM. THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-04 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT SEAT BACK TRIM IS COMING APART AT THE SEAMS. THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-07 060000 ENGINE (PWS)

SOME VEHICLES MAY EXHIBIT AN ENGINE NO START IN AMBIENT TEMPERATURES BELOW -4 DEGREE FAHRENHEIT (-20 DEGREE CELSIUS) AFTER DRIVING FOR 10 – 20 MINUTES AND THEN PARKING THE CAR FOR ABOUT ONE HOUR. THIS MAY BE CAUSED BY THE CONTACT POINT OF T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-09 350000 EQUIPMENT

SOME VEHICLES MAY EXHIBIT A CLACKING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-24 350000 EQUIPMENT

SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE V

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-24 350000 EQUIPMENT

SOME VEHICLES EQUIPPED WITH A 4:2:4 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSIT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-28 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-31 220000 SEATS

SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-31 356000 EQUIPMENT ADAPTIVE/MOBILITY

SOME VEHICLES MAY EXHIBIT A WHITE STAIN RUNNING DOWN THE FRONT DOOR(S), WHICH ORIGINATES FROM UNDER THE OUTER DOOR MIRROR. THIS IS CAUSED WHEN WATER (CONTAINING WHITE CORROSION) IS GENERATED INSIDE THE DOOR MIRROR BASE, THEN DRAINS DOWN THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-17 106000 POWER TRAIN:AXLE ASSEMBLY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-04 030000 BRAKES (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-23 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 021300 SUSPENSION:FRONT:SHOCK ABSORBER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-11-20 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-24 162300 STRUCTURE:BODY:DOOR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-10-23 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-07-08 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-24 160000 STRUCTURE

SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 – 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-24 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-20 060000 ENGINE (PWS)

WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-29 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-07 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-07 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-04-01 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-11-30 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-12 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-14 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-06-20 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-03-13 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-02-11 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-01-14 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-09-23 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-26 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-07-11 221200 SEATS:FRONT ASSEMBLY:RECLINER

MAZDA: ON SOME VEHICLES, THE SEATBACK OF DRIVER SIDE, WOULD RECLINE ON ITS OWN AND POSSIBLY DUE TO LEG CONTACTING RECLINER SWITCH, WHEN EXITING VEHICLE, AND CHANGING THE POSITION OF SEAT BACK. MODEL 20013-2014 CX-5. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 110000 ELECTRICAL SYSTEM

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 118000 ELECTRICAL SYSTEM:SOFTWARE

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-12 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-12 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-12 060000 ENGINE (PWS)

Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 131000 VISIBILITY:WINDSHIELD

CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-06 030000 BRAKES (PWS)

Smart City Brake Support (SCBS) frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-20 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should “Vise-Grips” or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-20 162610 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should “Vise-Grips” or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 162200 STRUCTURE:BODY:BUMPERS

While driving at approx. 60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (A) contacting the bumper reinforce-ment (B) at high

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 020000 SUSPENSION

Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (A) due to front strut bearing damage when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 110000 ELECTRICAL SYSTEM

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 162300 STRUCTURE:BODY:DOOR

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 220000 SEATS

Some vehicles, equipped with a 4:2:4 split type rear seat, may exhibit a rattling noise when driving on rough roads. The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 350000 EQUIPMENT

Some vehicles, equipped with a 4:2:4 split type rear seat, may exhibit a rattling noise when driving on rough roads. The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-19 110000 ELECTRICAL SYSTEM

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-19 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-13 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-13 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-13 118000 ELECTRICAL SYSTEM:SOFTWARE

Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-09 121000 EXTERIOR LIGHTING:HEADLIGHTS

Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-03 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-02 020000 SUSPENSION

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-02 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-02 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-02 060000 ENGINE AND ENGINE COOLING

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-02 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-25 021000 SUSPENSION:FRONT

Beginning with the newer models (CX-5 and Mazda6), grip type front and rear stabilizer bushings (A) have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-25 353000 EQUIPMENT:ELECTRICAL

On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a “black screen”. *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-25 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a “black screen”. *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-28 110000 ELECTRICAL SYSTEM

WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE

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2016-04-28 120000 EXTERIOR LIGHTING

SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER

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2016-03-30 350000 EQUIPMENT

WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

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2013-11-11 110000 ELECTRICAL SYSTEM

MAZDA: DOOR FAILS TO OPEN WHEN USING ADVANCED KEYLESS SYSTEM, DRIVER SIDE POWER WINDOW FAILS TO OPERATE, AND AFTER IGNITION SWITCH IS OFF, WARNING LAMP STAYS ON. MODEL 2013-2014 CX-5. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-19 141000 AIR BAGS:FRONTAL

MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-28 160000 STRUCTURE

SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-27 060000 ENGINE (PWS)

WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-01-28 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SOME CUSTOMERS MAY COMPLAIN ABOUT NO COOL AIR FROM THE VENTS WHEN THE AIR CONDITIONER (A/C) IS ON. THIS CONCERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-04 162300 STRUCTURE:BODY:DOOR

SOME VEHICLES MAY EXPERIENCE NOISE FROM THE FRONT DOOR CHECKER INSTALLATION LOCATION (A) WHENEVER THE DOOR IS OPENED. WHEN THE DOOR IS FULLY OPENED, THE DOOR CHECKER MAY BECOME OVER-STROKED AND CAUSE A CRACK AT THE SPOT WELDING AREA AROUND

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-13 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-27 350000 EQUIPMENT

USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-11 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-25 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-06-04 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-05-24 105400 POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-11-11 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-11-04 011000 STEERING: STEERING WHEEL/HANDLE BAR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-10-23 022400 SUSPENSION:REAR:SHOCK ABSORBER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2012-12-14 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-01 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-02-26 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-02-06 350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-10-07 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-08-09 060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-04-10 220000 SEATS

MAZDA: VEHICLES THAT ARE EQUIPPED WITH NON-POWER SEATS MAY BE EXPERIENCING THAT THE SEAT IS MOVING DOWN BY ITSELF. *KB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-04 121000 EXTERIOR LIGHTING:HEADLIGHTS

MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-04 121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-11 350000 EQUIPMENT

MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER’S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manuf