2014 JEEP Cherokee

Hi I purchased this 2014 pre-owned Cherokee Latitude V6 3.2L 4×4 from East Hills Chrysler Jeep Dodge on December, 15th 2015 and from day one I been running back to this East Hills Chrysler Dealer. I spend so much money trying to get this jeep right and it’s still not driving satisfactorily. I purchased it costing me $26,000 in changed Now I am here at East Hills Chrysler again with a different problem.This time the power steering is tight ,and will not turned left or right, plus the battery is showing up on the dash screen. The moment I paid the bill and leave few miles away from the Dealer I had to make a U-turn and come back. This is not fair to me after purchasing this 2014 Jeepr over $26,000. This is East Hills Chrysler Jeep Dodge address 2300 Northern Blvd Greenvale New York 11548 phone number [redacted] and my cell is [redacted] please please 🙏 I need your help on this badly.

On Dec. 26, 2019 I had to bring my 2104 Jeep Cherokee to the dealer where I do all the repairs because the warning light indicated a transmission problem. I subsequently learned that my car needed an entire new transmission. The car was purchased on Dec. 28th 2013 and had 61,235 miles. Six months prior on 6/21/19 when it had 2,315.72 miles I had to replace a transmission value which cost $2,315). While doing research I’ve found that this year and model has had numerous transmission issues.

Transmission slips. When merging in the intersection to make a right turn it hesitates when you have to give it gas or be hit by another vehicle.

\"Check Transmission\" light came on when my wife was driving on highway, said to put car in park. She pulled off at exit, car slipped out of gear at stop sign, forcing her to restart car.

I have concerns about the safety of the car.

Ken Reiss
(732) 921-5898

Transmission shifts erratically. Sometimes it\'s not bad, other times it is downright frightening. It either hesitates, holds the lower gears too long, slams into gear (usually 3rd) or a combination of the three. It has been to the dealership multiple times for updates which help for a short amount of time.

Erratic shifting, no power from stop, clanging, bumping from transmission, Check engine light, service transmission notice, Parking brake light on, traction control light on. All problems described here are aligned with previous publicly acknowledged flaws and failures of the ZF 9-Speed Transmission.

Transmission shifts into neutral at highway speeds and will not let the car re-engage a gear until the car is put in park and shut down. This has been problematic since the first 10k miles and has happened numerous times since then. Every time I go to the dealer they have no idea why the car does this and I can a constant run around. In addition, the car miss shifts when accelerating or decelerating leaving the car in gear too long or not being able to shift into a gear during acceleration.

Service Transmission light comes on and vehicle is shifted into neutral while traveling. It has happened twice. They updated the software the first time, and apparently that didn\'t fix the problem as it has happened again today. I am lucky that I was not hit when my vehicle shifted to neutral and stopped accelerating on the interstate.

Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when I purchased it and it did it then. The very next day. I have an extended warranty. And I believe the power train warranty still applies but they won\\\'t fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. car just shuts down on me while in traffic and they expect me to continue driving my children around in this car.

The day we purchased the 2014 jeep cherokee, we had to have the engine replaced, after the dealer tried to rebuild it. Thanks twice the engine lights came on, the jeep shut down, causing us to loose steering, and power. The jeep had to be taken to the dealer by wrecker. The transmission, had major repairs done to it both times, prior to the engine lights comming on, the transmission, would not go into gear smoothly, it would often not shift, or when it did, it would lung into the next gear. We are no experiencing the same issues as previous issues with the tyranny, and are now smelling something like the tyranny, or engine are burning up. This Jeep belongs to my 18 year old daughter, and is and has been unsafe to be on the road. I tried to trade it in at the dealer we purchased it from, but could not get the value of the jeep, do to prevent existing problems. Also I tried to sell it out right, with the same out come. We could not get it\'s true value back.

October 19, 2017
To Whom it may concern;
Originally We had keep the car in the garage and rarely drove it until this past summer when we took a planned road trip to western national parks we had never seen. We had the car checked at the dealership prior to the trip and no issues were brought up. The car had less than 25,000 miles then during the trip we noticed issues with the transmission and brakes. We took the car to a Jeep dealership and told it would get us home. We turned the car into the Tacoma Jeep dealership @ 30,000 miles and determined that the warranty took care of the transmission and also discovered on the internet that there was a problem with the 2014 and 2015 Jeep transmissions. We were given a rental car and the repairs took over a month. My wife was contacted that the car was ready and that the rental car was not available by the next day. This was a very short notice, and very unprofessional for a dealership given the circumstances.
Today I drove our 2014 Jeep Cherokee for the first time since my wife brought it home from the dealership after a transmission replacement due to defective design. I drove to the Gig Harbor Post Office and returned. The transmission is still acting like it has a mind of its own, but during the return trip while in an intersection making a left turn to the Hy 16 on ramp. The car acted like the engine had died, (Absolutely no response from the transmission) for about 7 seconds and seemed like an eternity, trying to determine what to do with oncoming traffic. (One thousand one, one thousand two, one thousand three, one thousand four, one thousand five, one thousand six, one thousand seven.) The transmission finally engaged and I was able to clear the intersection. This brings the cars reliability and safety into sever question. This incident also brings into question wither a repair was made to the design of the transmission had been accomplished if any.
I also noticed on inspection while the vehicle was running from outside of the engine compartment that what sounds like an exhaust leek and a higher noise level than when the fairly new car (30,000 miles)was turned in for repair.

I no longer trust this car and consider all 2014 and 2015 Jeep Cherokees as defective, due to the transmission design
Gary Wurts (MSgt Ret)
PS; I am a retired aircraft mechanic serving the USAF, the Military, and Boeing after 45 years. I am also a licensed Pilot so I feel qualified to complain of this design defect.

I was driving on a side road at the speed of 25 MPH. All of a sudden the transmission service lights, ABS brakes, engine and traction control lights came on and warning sounds signaled. MY vehicle automatically switched into a lower gear and was very difficult to drive. I immediately pulled over. The dash warning lights indicated \"check transmission\" and then \"put vehicle in park and then select gear\". I turned the vehicle off and then re-started a couple of times. After a few minutes, the transmission warning light, ABS and traction control light disappeared. The car started but remained in a lower gear and the engine light remained on. I drove the vehicle a couple miles back home and then shortly thereafter to the Jeep Service Center. I was told that they flashed the TCM to bring it up to date. per service bulletin #21. I am finding out through the internet that the 9 speed engine is a problem and that Jeep has not found the solution other than to flash the TCM and to have vehicle transmissions act up gain. I am thus issuing a complaint as I am nervous to drive my vehicle.

Not shifting properly. Shifts to neutral while driving. Hard shifts to get going again. Engine light on after shifting to neutral.

This is the second time the transmission and/or controls have failed. This time, the vehicle would not go into drive or reverse, and MANY warning lights and error messages active. The vehicle is in warranty but the dealer was unable to affect a repair.

Issues jerking and hard shifting while driving. Car lurches forward and moves in jerky movements. Almost caused an accident because vehicle stalled then lurches forward
hard.

Transmission shifts rough. Car hesitates from a stop and up hill. It will jerk back and forth when switching gears.

Transmission lunges, shifts unexpectedly. Electrical problems as in car will not start, all controls are dead multiple warning lights come on.

Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same \"rear-ended\" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to \"lurch\" forward, the car died like the feeling of \"popping clutch on manual transmission\". Drove home and engine died again at about 5 mph after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in \"P\". Not cool, headed to service department. I started it AGAIN, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and I was almost rear-ended! I restarted and proceeded to service department – no diagnosis there after them keeping the car for 4 days. They sent to Jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be \"fixed\". Jeep has had it 15 days and still no answers.
I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen….

Transmission problems – jerking, lunging, and not properly shifting. Several computer transmission software upgrades. Computer glitches.

i have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did\'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. they don\'t even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. What can I do????

Transmission hestitates to go into accelaration when pulling out into traffic then will lurch forward abruptly…also problems with radio keeping time and holding presets

We have had problems with the transmission shifting since we purchased our vehicle – and we bought it new. Have had it in several times but still has problems shifting. Love the vehicle itself but are returning it when our lease it up as don\'t want it with the shifting issues. I don\'t feel we should have to pay the end of lease $395 disposal fee as we would buy it if it weren\'t for the transmission issues.

Vehicle hesitates shifting into 1st gear causing the RPM\'s to rise slamming hard into gear causing the car to do a burnout. Dangerous when crossing traffic. You never know when it will engage and go.

i had my cherokee for a few weeks when the transmission or something strange started happening, it shifted to neutral or something while I was trying to stop, at a red light and I almost went through the light. It was a horrifying experience, I was by myself with my 4 year old son. When I got it home, the brakes locked or whatever it was, I called to have it towed, the tow truck could not get it to unlock as well and had to have a different tow truck come. it was towed to the dealer I just purchased it from. They kept it for quite a few days, when they told me that there was nothing they could find, I found it unusual, but who am I? I felt very very unsafe in that vehicle. From day one I was told it was a 9 speed shift thing and I felt every single one. They told me that was normal. So me unable to do anything about the situation, but trust the dealer, kept driving this car, that I felt unsafe in every second of every day. Each day I prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, I notice the persons heads in my car jerk, every time I go from a stop to try to accelerate. it has had such a strong kick when it shifts gears that I felt like I was getting hit in the rear by another vehicle. This continued for a while and then the car began to start oddly, and as I shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. each time I shifted to park to reverse it would jolt. I then tried to go in reverse and the car was sounding and feeling so scary that I had it towed to the dealer yet again. I at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at the situation I was very concerned about, but luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. the recall was done January 17, 2017. After they fixed the recall, the car worked better, the gear shifts have never changed. today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again I just pray that it will just start. Today it almost did not start and the shift to reverse dreadful. I pay a lot of money to lease a car with so many problems, that I feel like I got robbed and not one person to help. very sad and very wrong.

My jeep has two problems first it makes a loud grinding noise when the ABS is activated. It sounds like metal on metal. I took it to two dealers who both say that it is normal. One even offered that I ride in another jeep cherokee to hear that it has the same issue. The second issue is even more serious. While driving 70 mph on the highway the car suddenly displayed a message \"Service Transmission Immediately\" and it began to decelerate rapidly. The ABS shut off as well. I had no control of the situation and lucky made it off the side of the highway. I had the car towed to the dealer who told me that there is nothing wrong with the car and that it is acting normally. He said he wanted to drive it home to ensure that it doesn\'t act up again.

Brought at in for Jeep service 3 times beginning 10/3/16 as it shakes violently, dashboard engine & transmission idiot lights turn on, car stalls. The 1st and 2nd time Jeep claimed it was due to recalls now they blame us for overfilling tank. We are adamant that we did not overfill. When gas tank was filled the pump nozzle was removed when it clicked and stopped. Now we are told we need a fuel pump module, emission monitor, carbon canister & celluloids at our expense of $1200+. Car is under warranty. This happened when slowing down at a light the 1st time on a city street, pulling into a parking space the 2nd time and pulling into driveway 3rd time. I contend that if the fuel pump module was not functioning properly perhaps this created a situation that would not allow the proper vacuum to build to let the gas station pump know the tank was full. No gas spilled out at the pump. We cannot have a vehicle that cannot be filled or that we can\'t trust is being read correctly by the gas pumps. Calls back from customer care are nearly non-existent. Car has been in the Jeep shop since February 28th 2017. Dealership does not even have all parts. We had the car for 2 years & 5 months before this trouble began. We did not suddenly stop knowing how to pump gas correctly. This car has more than 6000 miles left on the warranty so this is a travesty.

Tow the Jeep behind motorhome. Jeep will start to shake/wobble to the point of shaking entire motorhome. Have to completely stop IN TRAFFIC to correct the shaking. Jeep will not help with correcting the problem. SAFETY ISSUE

DRIVING AT FULL SPEED ON THE HIGHWAY THE TRANSMISSION SUDDENLY DISENGAGED, WHICH LED TO REDLINING THE RPMS, BECAUSE IT FAILED TO GIVE ME ANY CONTROL OF THROTTLE/ACCELERATION. I HAD TO GET OVER AND COAST TO THE SIDE OF THE ROAD. THE \"SERVICE TRANSMISSION\" NOTE CAME ON THE SCREEN AS WELL AS CHECK ENGINE LIGHT. THE TRANSMISSION SLAMMED A FEW TIMES AS IF IT WERE UNABLE TO FIND ITS GEAR. I HAVE IT AT A DEALERSHIP NOW, APPARENTLY BEING TOLD FLASHING IT MAY FIX THE ISSUE…HOWEVER, THAT DOESN\'T MAKE ME FEEL BETTER WITH HOW THE VEHICLE ACTED OR IF ANY DAMAGE OCCURRED DUE TO THIS \"COMPUTER\" ISSUE. THIS IS OUR FAMILY VEHICLE, SO HAVING SOME MAJOR DOUBTS RIGHT NOW.
Update from Feb 6, 2017: Not 4 months following the dearlership \"flashing\" the computer system for the \"fix\" My 2yr old daughter and wife with me this time: Accelerating out of a driveway to turn onto a road with oncoming traffic, the transmission did it again, slamming out of gear, into neutral I guess- but also stalling. No power steering…just managed to get off the road to the side. I put it in park and turned off the vehicle. I then turned it back on, it took 5-6 times to actually start with the single turn of the key. The gears seemed off and not shifting correctly, so we drove it in the low 20mph range to our house. We spoke with Chrysler Jeep and then towed it to the nearest dealership again the following morning. We are awaiting a call on what\'s to be done…Had cars been coming, we would have certainly been hit and my family vehicle and family including me would be in the hospital or worse. This is NOT ACCEPTABLE. No explanation for the issue the first time- just a fix that obviously didn\'t work and the transmission has never seemed smooth anyway- just not responsive and shifts hard at times. This needs to be fixed, we cannot drive in this vehicle without a guarantee this ridiculous problem won\'t occur. It\'s a DEADLY problem depending on when it happens, and there is no warning at all.

Jerking of transmission, whip lash, slow acceleration,

There was a constant rattling noise coming from the engine, took it to the dealership on multiple occasions and they kept performing software updates. Turns out a screw in the engine had rattled loose and it took them 6 months to figure out what was wrong

Transmission went out. The jeep stopped moving on the freeway, it was very dangerous. The transmission has gone out multiple times. It has always had problems; it shifts hard, sometimes doesn\'t shift properly, sometimes doesn\'t go into 9th gear, jumps a lot. The dealership said to replace the transmission I need dealership supervisor approval.

Leased a 2014 Cherokee in August of 2014, and I have had serious transmission issues for most of the time I have had the vehicle. A couple months after getting it, the heat didn\'t work. It turns out the hoses were installed wrong, and that was fixed. In the Jan-Mar of 2015 time frame, I got my first oil change, and they \'flashed the transmission\'. Prior to that, I had NO issues with the transmission. Soon after, I started to have problems with no response from the throttle. If the vehicle sits 8-10 hours (i.e. at work or over night), I will occasionally (20% of the time) have problems with no response from the transmission. The drive from my house to the main street is a couple hundred yards. This is a similar distance between where I park at work and the main street. When I try to pull out into the street, the vehicle will start to accelerate, but will become unresponsive at about 5mph and not move faster. I have found that if I FLOOR the throttle, it will respond and then act normally (after accelerating quickly). Pulling out into traffic when you don\'t know if the vehicle will respond is a ridiculous hazard. I\'ve been back to the dealership MANY times and had the transmission flashed, all to no effect. I was hoping the wire harness recall would fix it, but nope, the next day it was back at it. In addition, it is completely unpredictable as to how it will respond. And, I am the only driver. My lease is up in August 2017. I WILL turn it in, and I will NEVER set foot in another FCA dealership again.

If you want further information, please let me now.

Thank You,
Mike

The Jeep would hesitate when shifting into gear and then \"jump\" into gears. I was initially told the car is new 20,500 MILES and needs to be \"broken in\". However, when shifting from first to second gear or second to third gear the car shifts really hard, enough that my head hits the back of the seat from whiplash. On my daily drive home in bumper to bumper traffic, when stopped and then letting off the brake and then easing back on the brake, the car will jerk forward. The dealership thought that a software update would fix the problem, it did not. I\'ve taken it in for the same issue 3 times. The 9 speed transmission is a horrible design.

I have experienced the death wobble several times in the past two years while towing my 2014 Jeep Cherokee Latitude behind my Class A motorhome.
In 2015 it happened several times; once at low speed which was not a problem. I simple stopped when it happened and got out and looked at the Jeep to see if I might have a flat tire. I saw no problems with the tires and resumed on my trip. The wobble did not reoccur on that trip. On another trip that summer the wobble occurred while driving on an urban interstate highway at higher speed. I experienced severe side sway from the rear of my motorhome. It was swinging wildly from side to side. I immediately pulled over onto the shoulder, stopped, and again examined the Jeep and towbar to see if something had come loose, broken or a tire was flat. Again I found nothing visible that could have caused the wobble. With some hesitation I resumed driving. When started back up, the wobble had gone away and did not return on that trip.
In 2016 I experienced several more occurrences of the wobble. The first occurrence was in a low speed city driving situation. I made a tight turn and as I started to accelerate, the rear of the motorhome started to sway back and forth violently. A car pulled up beside me, honked his horn and pointed to the rear of the motorhome. I turned at the first side street I came to and stopped to check for anything visible (towbar, tires, etc.) and again found nothing. I resumed driving to my destination (a few miles more) with no more issues. The wobble again disappeared after coming to a complete stop and then resuming my drive.
The next four occurrences happened on my next major trip. I had only gone a few miles from the storage lot I store my motorhome at. While driving at highway speed I crossed an at-grade railroad crossing and the wobble occurred. I immediately pulled over to the shoulder and stopped. I then resumed driving and the wobble had gone away. About one and one-half miles later, I again crossed an at-grade railroad crossing and the wobble occurred again. I again immediately pulled over to the shoulder and stopped. I then resumed driving and the wobble had gone away. The third occurrence on this trip happened as I was pulling out of a rest stop onto an interstate highway. As I made a sharp turn from the parking lot onto the on-ramp, the wobble started. I was going at a low speed at this time and was able to pull over to the side of the on-ramp and stop for a few minutes before resuming. When I resumed, the wobble had gone away. The forth occurrence, and the most worrisome for me occurred while driving at highway speed on an interstate highway. Approaching a construction zone, there was a cross-over from the west bound lanes into the eastbound inside lane. Through this construction zone, there was one lane/one way traffic, with the direction of traffic I was going in on the inside lane of two lane eastbound interstate. This cross-over had a difference in cross-slope and an abrupt change of grade. Traffic was going at about 40-45 miles per hour at the point of the cross-over. The wobble occurred just as I was crossing from the westbound to eastbound lane. It was a violent wobble, with a huge side sway happening at the rear of the motorhome. At this location, because I was in the inside lane, there was no shoulder to pull over onto and stop. I slowed down as much as I could but I had a tractor semi-trailer coming up behind me at a high rate of speed and I was afraid I was going to be rear-ended. I put on my flashers and continued at approximately 10 miles per hour until I was able to find a gentle enough cross slope in the median where I was able to pull over and stop. Until I found this area, I was fighting the wildly swinging rear end of my motorhome and the jeep wobbling back and forth behind me. And once I had stopped and knew I could resume my trip and that this episode of the wobble was over, I could not get back out onto the one-lane westbound traffic lane because of the huge backup of traffic that had built up behind me while I was driving at 10 mph looking for a pull-out space. After approximately 15 minutes of waiting, I finally found a gap and could resume my westbound drive. From this point until I returned home, I was afraid every time I hit a bump or rough section of the interstate that I was going to trigger another wobble, but fortunately I did not experience another episode that trip.
Im at a point now where Im afraid to tow my Jeep. The only reason I purchased it was because the Jeep literature I researched before I bought it stated that it could be towed four wheels down (with the Active Drive II transfer case set to neutral per the Owners Manual) with no restrictions on speed or distance when towing.

My car went into nuwtral while I was heading to a work appointment. I costed to the side of the rode, unplugged the battery, plugged it back in and had very low gears to drive to the closest dealer they looked at it and had it for two days. They said they could ring nothing wrong with it and eddy the codes I was unhappy with this solution. Highway gas mileage has dropped from 29-31 to 24 on the highway. The car has always shifted hard but seems to be worse now and it wits a long time before ingaiging in 1st gear from stop.

Transmission failing, not knowing what gear it\\\'s in, loud thuds when shifting, car shutting off at idle, etc. The problems with this car is numerous.

When vehicle is put into drive, and when driver steps on the gas pedal, the vehicle revs up but does not move and will then take hold and lurch forward. Has caused numerous close calls while driving. This is a safety issue. Not to mention we have taken it in 3 times and it has not been fixed by the dealership. I want my money back!

The transmission has had a number of issues. The dealer claims there has been no solve provided from Jeep to fix the problems. Jerky shifts, lunging on downshifts, delayed acceleration. I don\\\'t feel safe driving this car because it shifts at random times that I cannot calculate or prepare for.

2014 Jeep transmission is having to be replaced due to the faulty manufacturing of these vehicles. This car has always been terrible to drive. It lurches into gear and we can hardly make it up a small incline without completely stopping and then lunging forward. Looked into possibly trading it and getting out of the death trap but due to so many issues with the car the possibility of trading it in is outside of our reach. We will loose thousands of dollars. Has been at a Jeep dealership twice within two weeks. And now we are stuck with a rental while continuing to make payments on a car that is faulty and we can\'t even drive.

On several occasions I have lost power on this car. It\'s usually scary when you\'re trying to make a left turn and hoping the car makes the turn in time to avoid the oncoming traffic crashing into you. The vehicle also shifts roughly between 2nd and 3rd gear. You can feel the car jerk when shifting gears. I really hate stopping with the car because it takes it\'s time to gain power to take off, and when it does take off it starts shifting roughly between gears. I feel unsafe driving my wife and kids around in this car. I\'ve taken this car to the dealer for this issue and all they state is that its working as intended. They say that this is the way this \"new technology\" 9 speed engine is supposed to work. It\'s really annoying that I paid so much money for a car that may take my life one day. No one is forcing Chrysler to recall this car back or fix the issue. They are hoping that people just forget about the problem and it goes away on its own. This is most likely a transmission problem or computer problem.

Since I bought this jeep new in 2014 its been unable to predictably go from stop to start. This is a MAJOR safety concern in stop and go traffic (which is daily where I live). I\'ve had all the transmission flashes and each one seems to work for a week or two before this behavior returns. There\'s also a grinding/clanking noise when going from reverse to forward – the same noise can sometimes be heard when going over a speed bump. For God\'s Sake: this is a jeep! Can\'t it go over a bump without sounding like the engine is going to fall out?

My vehicle has been into the dealer to many times to count. I have complained amount my vehicle thrusting forward when applying brakes, I have complained about my vehicle making knocking shifts. The dealer continues to tell me that they have no fix. Now I have a very serious recall for wire harness that is not crimped correctly which can cause the vehicle to lose power and shut off. This recall went out in August of 2016 and it is now the middle of Oct 2016 and the dealer has no materials to fix it. Last week I came to a stop at a red light intersection and as I applied my brakes my vehicle was slowing down, it then jumped forward two feet into the cross walk while my foot was still on the brakes. Someone was in the cross walk and had to jump out of the way. This vehicle is going to kill someone

Transmission suddenly failed in rush hour traffic during operation on highway in the District of Columbia. Service transmission light came on suddenly and within moments the car had virtually no acceleration and stopped working. This is the 3rd incident in my two and a half years of ownership involving the transmission. In this 2014 Jeep Cherokee. This vehicle is a death trap and an accident waiting to happen. It\'s clear that The dealership cannot fix the issue more than temporarily.

Due to its recent recall the vehicle is losing power while driving posing a serious safety issue. There is no immediate date as to when FCA will have parts to fix the recall. Therefore I have not vehicle to drive as it is unsafe to drive my vehicle. The recall is S55- TRANSAXLE RANGE SENSOR WIRE HARNESS. FCA has also deemed it unsafe to drive and has offered to reimburse us after we pay for a rental to drive until parts are available to fix the issue.

Same transmission issues over and over now in shop for four time waiting on a recall part that is not out yet could be two months before they get on. So I paying for a vehicle I can\'t drive.

within days of purchase I noticed issues with the transmission. 1st, 2nd, & 3rd gear can be very jerky.sometimes transmission holds 5-8 seconds before shifting. Some jerking is violent. Also declining steep mountain roads is an issue at times. When braking to start decline rpm\\\'s jump by 2000 rpms & car seems to thrust forward. It\\\'s like it doesn\\\'t know what to do. It is very unsettling.

MULTIPLE TRANNY PROBLEM AUTO SHUT OFF WHILE DRIVING ON HIGHWAY AND AT MAJOR INTERSECTION ALSO NOISE COMING FROM FRONT END THUMPING NOISE COMING FROM TRANSMISSION JUST GOT IT BACK FROM THE DEALER TODAY 10/5/16 THEY HAD IT FOR 2 WEEK JUST BOUGHT IT A FEW WEEKS AGO THE FIST DEALER i WENT TO SAID THEY COULD NOT REPRODUCE THE PROBLEM AND CHARGE ME 150.00 PLUS TAX TO LOOK AT THE CAR

We have had various issues with this so-called nine speed transmission in our 2014 Cherokee Never has shifted into ninth gear!! Then came the issues of hard shifting and clunks and bumps when downshifting and stalls and unpredictable lurches when upshifting. 20000+ miles now and way too many trips to dealership and transmission \"flashes\" we are now supposed to be satisfied with a transmission that misses second gear and hangs up in third thus stalling in various situations and has effectively been reduced to a seven speed transmission(I paid for NINE). I wish FCA would get their act together and come up with a fix for this POC they call a transmission before someone gets seriously hurt.

My vehicle has shut off while in drive at least 6 times. After 4 trips to the dealership, they claim my vehicle is out of oil and charge me for an oil change, despite my oil light and oil life reflecting over 50%. The vehicle shutting off while in drive is a safety hazard to myself and other drivers and the dealership and manufacturer have no intention of resolving.

We purchased a 2014 Jeep Cherokee Limited, 4WD w/Active Drive 2 in January 2014. When we purchased this vehicle, we traded in a GMC Terrain. We were certain that the Jeep was going to be a fantastic purchase, knowing the reputation of Jeep. We have had nothing but what I\'d call serious problems with the transmission. Every time I take it in for an oil change, I mention it, and they do \"software updates.\" Each software update that has been done has not corrected the problem still. All it\'s done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn\'t been taken care of yet because Jeep hasn\'t come up with a replacement part, so I\'m stuck with a rental Renegade that is nowhere near comparable to my Cherokee Limited 4WD, for an \"unspecified amount of time.\" My steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle I\'ve ever driven has sounded like this, especially one that cost me $40,000!!!

The 9 speed transmission has been causing me issues since I got the Jeep. It shifts hard, and the transmission light kicked on while on a road trip. A dealership spent a week replacing the transmission harness after the RPM\'s revved up and the Jeep wouldn\'t go. Now recently I received a recall pertaining to the transmission and it is like my Jeep knew. The check transmission light comes on and again it is revving up and not wanting to go. I have always had issues with the Jeep shifting rough and hesitating when switching gears. This Jeep doesn\'t even have 25,000 miles on it yet it shouldn\'t need yet another transmission repair!

I purchased this vehicle back in February of 2016. I was unable to drive it for the first three months or so of having it due to it being in and out of the service department of the dealership I purchased it from. Because they were trying to figure out what was wrong with my transmission and fix it. The only so called \"fix\" they could come up with was a programing upgrade that chrystler suggests to improve it. This made no noticable difference. It still shifts very hard in 1 – 3 gears and gets stuck in gear going down steep inclines. Also has hesitation at take off and drops into neutral with no inclination. It\'s like it has a mind of its own sometimes. When I bought this vehicle I was under the impression that the transmission would be fixed under the manufacturer warranty. Because I bought the car with the factory warranty, that obviously means nothing. This is a vehicle that I am terrified to transport my family in because I feel that it will only be a matter of time before this vehicle causes an accident. Try merging into traffic with a transmission that seems to have a mind of its own. You don\'t know if your going to get creamed by another vehicle because your transmission hesitates and leaves you sitting in the middle of oncoming traffic or stays in a low gear not allowing you to get up to speed. Or if your going rear end someone in front of you because your car lunges you forward every time you accelerate. I feel that it is time that something be done about this transmission. As great as my dealership and their service department are, Their hands are tied and are unable to do anything about my transmission because Chrysler seems to think that this is acceptable operation of their 9 speed automatic transmission and are not willing to do anything about it. I have made several attempts with my dealership to resolve this issue and yet I am stuck with a car that has less than 35000 miles on it but drives like it has 350000 miles on it. In my opinion this vehicle should get an award for worst vehicle of the year.

Transmission failure: bad jumping, lurching, banging when accelerating from a stop. Lurching when shifting gears.

2014 Jeep Cherokee jumps very abruptly when changing gears. Almost feels like it gets stuck when accelerating to next gear then suddenly will jump or grab into the next gear. Extremely scary when accelerating from a stop light and your car literary leaps into the next gear. Also the RPM\'s will accelerate but the vehicle is going no where then it just jumps jolting you forward. I feel Jeep should buy back these faulty cars because they are very aware of this problem. When I went to dealership they acknowledged they were aware of the issue but have no answer. I have owned my jeep for a year and I am on my fourth recall. I am not happy about making monthly payments on a faulty vehicle. I am scared to drive my vehicle on a daily basis with my daughter in it.

Since purchasing the car new, it sporadically hesitates when I step on the gas and sometimes it lurches forward. Twice I have almost been broadsided when pulling out onto a highway or changing lanes. I am afraid to drive the car in traffic because it is unpredictable and I came very close to being hit with my grandson in the car last month. Drivers think I deliberately slow down and get angry with me. In my driveway, sometimes the engine just revs instead of moving the car like it is in neutral but I have it in drive. Other times I try to slowly pull up behind a car at a stop sign and the car will lurch forward. It is like the car shifts itself into neutral and it doesn\'t matter if I am sitting still in the driveway or going 70 mph on the highway. I have seen the tachometer rev up when this occurs. I am going to be hit one of these days if something isn\'t done. I asked the dealer if other Jeeps are doing it and he said, \"yes\", but didn\'t offer any solution. There have already been three recalls on this model and year for compromised uconnect computer system, windshield wiper shorting problem and lift gate, but they are not life threatening like the current problem. Please help. This problem occurs at least once a month, but sometimes daily….no pattern or reason. It can be first thing in the morning when I pull out of the garage or the end of a long trip. Usually it doesn\'t last long, but long enough to leave me in the middle of the road or lane change with oncoming traffic. I am 67 years old so this is not good for my heart either…it scares me to death. I don\'t want to drive it anymore, but I can\'t afford to get a new car and it\'s the only transportation I have. The odometer just turned over 21,000 miles.

VIN 1C4PJMBS6EW23780 Jeep Cherokee 2014

When \"Service Transmission\" indicator goes on, vehicle looses power and is not drivable until light goes out. This usually takes several hours before vehicle can be started without indicator light being on. Vehicle was taken to the Jeep Dealership who indicated that the problem was due to a software issue and a update was installed. However, two weeks later and the same problem has occurred. Concerned that this could be a serious problem if it happens as high speeds

Transmission shifting is terrible, slips, clunky, Been to the dealer for software update, didn\'t really help. As soon as I pay it off I am getting rid of it.

Bought car new in March of 2014. Constant transmission problems (hard shifts, lunging forward when slowing down, stalling in now speeds). Have had all recalls and TSB\'s completed. Taking back to dealer next week due to stalling.

My wife driving on interstate 95 in Mass and traveling with my 15 month old granddaughter in the car seat and the car dies to transmission issue to which I just got it back from dealer who said they believe the problem is solved. They also said that Chrysler knows that there are issues and it is a crap shute to fix problem. We are not going to play rushin roulette with my wife and granddaughter.

transmission needs replacing! these ZF 9-speeds are terrible and dangerous. Lack of acceleration while switching lanes, stalling, the transmission will result in an accident

Transmission Problems
Steering Noises

Jeep shuts off when driving. \"Service Transmission\" notice appears then \"Check Engine\" icon appears. Does start and \"go\" again, but shifts hard into 2nd and 3rd gears.

Transmission: shifts rough in lower gears, does not accelerate properly or at all when moving out in traffic, shifts into neutral in traffic and when coming down hills. Reported to dealership service department as vehicle transmission is unsafe. Was informed on service receipt that \"unable to duplicate concern on road test\". And was given vehicle back.

About two weeks ago, as I was driving to work in my 14\' Jeep Cherokee, the cluster read brake to park when I was driving up hill and the shifter was still in drive. When this occurred, the vehicle begin to slow down and came to dead stop in the middle of the highway where the vehicle behind me almost hit me from behind. At this point I put the shifter into park turned off the jeep, turned back on the jeep and drove it. The transmission light went on and I decided to take into the dealership as the jeep is still under warranty. The dealership retained the jeep for about a week, they ran updates and looked at the jeep. They do not why it occurred or if the updates they did resolved the shifting issue. At this point, I refused to drive the jeep home for the concern of my safety that it might happen again.

The transmission goes in and out of gears and causes the transmission to slip constantly. It makes the car \"jerk\" when I least expect it . I feel very unsafe in this vehicle but it is a lease and the dealership will not do anything until the lease is up.

From the day I purchased my 2014 Jeep Cherokee, it has been shifting roughly. I took it back to the dealership the next business day and said something was wrong with the transmission. The service department did a \"relearn,\" whatever that means. It did nothing. They said I had to drive it a while so that it would learn my driving behavior. It didn\'t so I took it back to the dealership again. The dealership did a software update and said to drive it 500 miles before the car\'s transmission would settle down. Again, no change and I took it back to the dealership. The dealership said nothing could be done but I should drive it now 10,000 miles. After 10,000 miles I took it back to the dealership and they said they could not find anything wrong with it. That is the way it is supposed to run. I\'ve driven many different types of vehicles over my life, from dump trucks to Cadillacs and I have never experienced a transmission shifting so roughly or jerking so bad in any of them like it does in the 2014 Jeep Cherokee. This is the first vehicle that I\'ve actually hated to drive and I believe that Chrysler should buy it back. I would be out thousands of dollars is I traded it in.

Transmission faliure

05/14/16 I was stopped at a light and when it turned green I began to go and suddenly It wouldn\'t go and shut down and said \"Service Transmission\" \"Service Park Brake\" \"Pull car over and put in P then desired gear.\" The check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the intersection not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late Saturday afternoon and I called the dealership and explained what had happen. I was told they were about to close and I could bring it in Monday. I took it first thing Monday morning (05/16/16) and sat there waiting for 4 hours until the service advisor came and told me my Jeep needed some updates and it was fine. I asked to speak to the mechanic and I wasn\'t allowed to and I have to argue with her to tell me what the updates were. I was assured the issue had been fixed with the transmission and parking brake with the updates….Only to have the same issue 2-3 weeks later.

Transmission wont engage 2nd time in a year. Dealer wants to replace the transmission.

Transmission HARD shifts,especially from 1-2 and 2-3. Been in for repair several times. They have told me to live with it!!! Sometimes it snaps my neck it shifts so hard.

Transmission shifting extremely bad – Jumps,hesitates,hard shifts,no response,heavy down shifting from the first month – I have had it back to two different dealers and nothing has changed…VERY DISAPPOINTED!!!!!

The primary safety concern is the rough and erratic shifting between gears. The sluggish and unreliable acceleration and the sudden downshifts are troublesome. I\'ve now been told that I need a new transmission at 12,000 miles.

This vehicle has major problems with the transmission and has since the first day of purchase. There have been 2 brand new transmission replacements alone on this vehicle among several other issues, this one being the most dangerous. The vehicle does not shift properly, change gears properly, makes loud banging noises when moving from park to drive, the RPMs fluctuate, cannot accelerate, when you slow down the car jerks… etc.

The Jeep has long been a preferred vehicle to flat tow (4-wheels down) behind a motor home and the procedure for doing this is described in the users manual. While flat towing the vehicle it will start violently pitching back and forth while the front wheels start oscillating left to right. Imagine driving down the highway and abruptly turning your wheel to the left then to the right. Your vehicle will probably roll over. Thats what is happening to the towed 2014 Jeep Cherokee and it can happen at any time, at any speed and with any manufacturers tow bar. Its not rolling over because the tow bar is preventing it however the energy is passed through to the motor coach causing it to sway and wobble. I drive a 40 foot diesel that weighs 27,000 pounds and is built on a Freightliner chassis and believe me when this happens it is frightening. Im not alone. There is a growing number of people making their way to on-line forums discussing the problem and they have tried many ways to correct the situation. Here is a link to an on-line video that shows the problem – https://youtu.be/0NTDcKrIaSw. This vehicle was traveling at 25-30 mph. The first time it happened to me was at 60 mph and the effects were even more dramatic. The problem corrects itself if you come to a complete stop but it will wobble violently until then. It has happened to me 4 times during approximately 6000 miles of towing and I refuse to tow the car now.

2014 jeep Cherrokee- transmission was replaced within 1 month when first purchased and no further problem for 15 months then while Driving car at 65 the car shuts off with loss of all control. This has happened 3 times in 3 days before and after repairs. A load clunk is heard from the transmission when the car shuts off. Error message reads ” Service transmission and parking brake” dealer says stored code”U0402″ implausible data received from “TCM and P0975″ shift solenoid B circuit control performance.”
Updated “TCM&PCM” to latest software forTSBS 18-031-14 Rev A and 21-043-15
Filed case with Jeep Case#27877752 Hoping this car doesn’t kill us before resolution.

Transmission is totally unreliable and dangerous. Severe hesitation without warning. Over Reving of engine due to transmission miss hitting.

My 2014 Jeep Cherokee which barely turned 1 year old in Dec 2014 and has about 11,000 miles on it continues to have the engine stall on it. I first took it in in early January and I was told that they needed to duplicate the issue. At first the engine stalls only happened when it was 30 degrees or lower outside and the majority of the time it happened 5 or 6 blocks from my home. Later on, the engine stalls when it is 56 degrees or any other degree. The stalls usually happened on the first drive in the morning.
On 1/13/2015, my Jeep stalled in the middle of a busy street. I had no power and the Jeep was stuck in Drive. I was almost in an accident when a big Ram truck came inches of slamming into me. He slid and turned sideways to afford hitting me. I blogged about it on FB because I thought I was going to die. I called Southpoint Jeep dealership in Austin after I managed to get it started and went to work. I was an emotional wreck when I called the dealership. I spoke with the service manager and he told me that I could bring my Jeep in and they would keep it over-night to try to duplicate the issue, but I would have to pay for the rent a car. I explained that it would be impossible to duplicate the issue since it didn’t happen all the time and only at a certain temperature.
After going back and forth I finally asked him if I needed to “DIE” to duplicate the issue. I took the car in on 1/13. I called almost daily and on 1/16 they called and said my car was ready and they only did updates. I told them I refuse to pick it up because I know it was a major computer crash issue and a few updates would not resolve my issue. They then called me back and said the service manager would drive it home and test it again on Saturday. The service manager called me on Saturday and told me he didn’t have any issues and that I could come pick it up. I told them no because the weather environment outside was 70 degrees and it wasn’t the same environment. He said that they would keep it until Monday because the weather would be around 38 degrees.
I received a phone call on Monday 1/19 stating that the engine stalled on the manager and that they had to order a transmission computer replacement. One 1/22 when I picked up my car the battery light came on. They tested it out and I drove it home. I didn’t drive it on Saturday but when I drive it on Sunday1/25, the Jeep stalled again in the same 5/6 blocks away from my home. I took the car back in on Monday. I sent the dealership articles about the issue happening in the Jeep Grand Cherokee but didn’t get any response.
On 1/30 I picked up car didn’t drive it for about a week because I was at a teacher conference. It stopped on me on 2/6. I called Chrysler’s Corp office which I had already been assigned a case manager and she was no help. I asked her to escalate my issue to the next level. I deemed my car unsafe to drive so it has been parked at my house from 2/6 until yesterday 2/10.
On 2/10, I tried to take it to the dealership and they said that they could only authorize a rent a car for 24 hours because they couldn’t just drive it around to duplicate the issue. I asked them if they thought they could resolve in 24 hours what they couldn’t do in 20 days. I called Corp office for assistance and they said I had to wait until someone calls me back in 2 days.
I called three people in Corp US Presidents office and left voice messages on their cell phones. I havent received a response.

So I’m paying a car note and insurance on a Jeep that I’m too afraid to drive because of safety issues of the engine stalling.

Please advise me of my next steps. I have pictures, videos, audio and detailed notes of everything.
Thanks,
Vanessa Jones
[email protected]

If you are basing your next car off safety, stay clear of Jeep Cherokee. If you are basing off of great customer service, stay clear of the Chrysler/Jeep group all together. About 2 months ago, I was driving on the freeway and our car just slowly came to a stop – surrounded by other vehicles going 60+ mph it was quite traumatic. Our dashboard illuminated with a “service transmission” error. We immediately took it to the dealership who told us it was because we needed an oil change and they reset our check engine light.

And then it happened again and once again we were on the freeway. This time we were stuck on a one lane overpass with people almost hitting us each second. The same “service transmission” error came on and we immediately drove it to a new dealership. They kept our car for a few days and when they gave it back – they stated that the error message was because of a software update.

Then it happened again, more freeways and more thanking for the miracle of not dying. The dealership came back saying that our TCM was broken and they installed a new one. They let us know that everything should be working properly now. I ONLY WISH. This issue kept happening over and over again – to the point that we contacted Chrysler customer care and got it escalated to a case manager. We have been in constant communication with the case manager and the dealership and no one wants to help. The dealership says that Chrysler won’t let them touch the transmission and Chrysler says that they never said that. It keeps going back and forth. During this 2 month duration, with no solution in sight, we have had to get a rental car 4 times because they wanted to keep our car for several days.

It’s great to make a $20,000 investment in a brand new car and then have to pay $1000+ for a rental car to use. Our case manager chooses when she wants to get back to us and never follows-up when she says she will. Our multiple pictures of the “service transmission” error does not provide them enough proof. Chrysler is forcing the dealership to duplicate the error until they “possibly” find a fix for our car. However, the problem was replicating after 600+ miles but the dealership only drives it a little a day AND that is only until the gas runs out. If you can only go 450 miles on a tank, how the heck are you going to replicate the issue?

So now our car has way more miles on it, we are out more than $1000, and I’m scared to death anytime I drive the car. It’s happened to my fiance a couple of those times – some of those times with children in the car. And my only thought is will Chrysler only help us when something bad happens to one of us – because providing unfit and unsafe cars to your consumers is a great liability.

sat down with salesman and sales manager at Bossier Chrysler at Hillsboro Tex. and ordered 2014 jeep trail hawk went thru order form that listed several groups to be included with this vehicle, included in the literature with those groups included leather COOLED SEATS (convience group) and under the technology Group the charging pad for electronics were listed. When I received the jeep, these two items were not included. Salesman, and sales manager and I thought there would be no problem getting this rectified. They called factory rep and was told these items were not available for the trail hawk. We looked into their adversement and order forms on line and these items had been taken off from the time we ordered the jeep till it was received. I feel like I have flimflammed by Chrysler- Due to health reasons I cannot sit on plain leather seats without the cooling or I will get severe heat rashes. I would not have ordered this model if I had known the air cooled leather seats were not available. Sales person and sales manager will testify that these items were listed when the jeep was ordered. Now Chrysler says they are only available on the limited and sport models. I believe Chrysler should install these two items, or pay for an aftermarket source to install these two items. If you cannot help me please advise me where to go next. I am having no luck with Chrysler . They ask me to show them proof in written form and it has been taken off their internet connections and electronic order forms that the dealership uses. The salesman and sales manager will testify that this was so.

The service shifter light comes on at random times. it happened a while back then i didn’t see it happen in a while now it happens very often and it’s annoying. after reading the forums it seems to be a common problem in the jeep cherokee

Engen light is on, oil light is on. oil sensor is not working.i am told the sensor is causing all of this and a $ 600.00 repaired required, but not garetied to solve my problem. ?? the lights came on after i got an oil change , when i was pulling out into traffic. also the light indicator on shifter position light up all positions.

Filled up gas tank and while driving vehicle kept trying to stall.

Parking brake locks up randomly and can’t move vehicle. water leaking in and corroding parking brake module.

Tl* the contact owns a 2014 jeep cherokee. the contact stated the doors locked unintendedly with the key still in the ignition. the contact stated that the doors should not lock independently while the key was in the ignition. the failure was experienced on several occasions. the vehicle was taken to classic chrysler dodge jeep (6300 n. ridge rd, madison, oh 44057, (440-428-1141) where the dealer replaced the key fob battery however, the repair did not correct the failure. the vehicle was not yet repaired. the manufacturer was not contacted. the approximate failure mileage was 100,000.

Service 4wd light came on. had local shop diagnose. internal failure to the ptu. needed full replacement at 57k miles.

While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. as i am driving down the highway or through an intersection i am not trying to put it in park and it has caused me to almost getting rex a few times. i have taken it in to be repaired several times and no one can find anything wrong with it. this has been going on for several months and normally happens to to three times a month. i will only put the most recent date below

The 2014 jeep cherokee transmission has been recalled numerous times for delayed automatic gear switching. complaints of these occurrences are notoriously documented online in random forums. none of the recalls nor firmware updates have solved the issue (at least with my vehicle). after resting level at a stop sign or traffic light, pressing the gas pedal causes the engine to rev without moving. approximately one to two seconds later, the transmission violently "kicks" into first gear. i fear that this delay will lead to a future accident. after multiple recalls for this issue already, this problem should have been fully remedied by now. their software updates have only changed the timing of the gear ratios and have not solved the mechanical danger.

My son was driving and rear ended someone. his airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. this happened driving straight on a city street.

After hitting 50k miles on my vehicle i noticed following fueling it will begin to shudder and rpm's will go out of wack. then rpm drops and car will give notice "shift to p then desired gear" message. other lights will lite up and battery lite stays lit when this message is given. (i have a new battery so it can not be due to a bad one.) the car will then stall and stop. this has happened both when stopped at intersections and while in motion and driving especially at lower speeds. is a hazard as happens quickly and no warning so can not pull over. have to put car in park and restart. this will continue to happen until tank is down to about 3/4 full. i do not over fill the tank. had taken to dealership and they said they could not detect any problems. no messages were given to them during the check. this is very frustrating and a hazard on the road when you have cars behind you that have to stop suddenly. i am afraid to drive my car after filling up with gas for fear it will stop in the middle of the road and i will be injured in a rear end collision if car behind me is not paying attention. this has been happening for many months now. every time i fill my vehicle up with gas and i do not overfill. i stop at the first "click" when pumping. it appears that there are several similar complaints on your website with the exact same problem. this should make for an easy recall to repair this problem before it becomes more serious than it is right now with someone really getting injured or worse! i should not have to be fearful of my own vehicle.

Within the past year my electronic parking brake seized. i had to have my vehicle towed and parking brake replaced. mechanic stated brake was damaged due to water getting to the part. this past week while away on business 3.5 hours from home the parking brake engaged when car was parked and would not disengage. i had to have the car towed from the motel to a garage. it was not a jeep dealership. the mechanic found a service memo #08-060-16 regarding this issue on my jeep. he knew i needed to get home that day so my electronic brake was unhooked so i could drive. he stated that water again was the issue. that there is a leak in the back window that causes water to pool in the parking brake which this time shorted the computer that runs the switch for the brake. he also stated that this could have caused a fire if i had managed to disengage the brake and continue to drive. after research i see this is a continuing issue in this vehicle year and model. i feel a recall is warranted

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving 60 mph, the service 4 wheel drive warning light illuminated. the vehicle was taken to the local dealer chrysler world (2612 county rd ee, abrams, wi 54101, (920) 826-4141) where it was diagnosed with needing an unknown software update performed. the vehicle was repaired however, the failure persisted. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was informed of the failure and referred the contact to nhtsa. the failure mileage was approximately 84,000.

My husband was sitting at a traffic light and accelerated when the light turned green. as he proceeded through the intersection the vehicle made a loud pop noise and then the engine went to a high rev and the vehicle would not move. he coasted down a hill with no power and was able to pull into a parking lot. a few months before the transmission failed, i had noticed that the vehicle kept jumping while i would have my foot on the brake. when i had my oil changed at the dealership last fall, i asked if there were any recalls and explained how the vehicle would jump - as if i had been rear-ended - and i was told that my vehicle was up-to-date on all recalls. i only had 59,082 miles on my vehicle when the transmission failed.

Tl the contact owns a 2014 jeep cherokee. the contact stated while driving 60 mph, the service 4 wheel drive warning light illuminated. the vehicle was taken to the local dealer chrysler world (2612 county rd ee, abrams, wi 54101, (920) 826-4141) where it was diagnosed with needing an unknown software update performed. the vehicle was repaired however, the failure persisted. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was informed of the failure and referred the contact to nhtsa. the failure mileage was approximately 84,000.

The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. the second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. this most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read “must place car in park.” after placing the car in park the car started up again, but at every stop the car would shake. most recently (concord, ca) an alert came on the screen “service shifter.” after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. i have documentation of the repairs and complaints, but do not have access to them right now. if needed i can provide them.

I find it very hard to believe when i enter my vin on your site it shows no recalls for this vehicle but when i enter my vin on mopar.com it shows about 4 recalls and three campaigns. my vehicle stalls while driving and it’s unsafe for my kids. i got the issue “repaired” and the car stalls even more, there is a huge thump in the engine when i switch gears from park to revers or park to drive. yesterday when i went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won’t turn off.

The power train transfer unit has gone out on my jeep. there are multiple other ones between the year mine was manufactured and i believe this was a faulty one as well.i

2014 jeep cherokee. consumer writes in regards to recall notice repairs. *smd the consumer stated the rear hatch came down on her head. in february 2015, the transmission went out. *jb

Vehicle started to have brake pulsation took vehicle to ase certify tech checked brakes stated pads caliber ok but the rotors were warp front and rear brakes this show rotors are defective from manufacturer stated jeeps are having this problem called jeep corporate office and rep. mariela stated to refer to vehicle warranties dont know what this has to do with defective unsafe parts installed in vehicles vehicle was in motion and vehicle brakes were working in correctly causing concern for my safety i have the defective part offered to turn it to dealership so it can be sent to corporate for inspection they refused to accept part stated they are the only ones who can consider it defective

Vehicle goes to natural or won't shift very dangerous happen on highway then computer says to service transmission. have to come to complete stop set to park to reingage drive has happen more than 10 times not driving vehicle too dangerous have had towed 3 times

The ptu case is faulty leaving my 4wd unavailable.

Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family

Good morning, my problem with my cherokee is that it is telling me to take the gear lever into service and it has happened to me like 3 times that the lever is in d and a message is added to place the lever in n and then select speed i hope you can help me

The upper coolant hose broke at the plastic connection. dealership said they don't replace it needed a whole different part due to it breaking on alot of vehicles.

I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". after performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). so i went to park again and tried it once more, power came for 3 seconds and went out again.

Car while running or driving just stalls for no reason. all electrical goes out as well. also might just not start - essentially dead. open front door and close it and the car starts again. it happens intermittently over the last 3 months. mechanics are all over the place on the cause.

Significant leak in oil filter housing due to plastic material. mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). multiple reports of this exact problem. leaking oil on pavement while stationary and in motion. oil can cause serious injury to others on road and premature engine failure while driving. this is a dangerous design flaw. this should be a recalled product after so many complaints.

In motion on freeway, vehicle lost all drivability...power transfer unit had to be replaced. one and a half months later, while on motion the vehicle warning lights came on and vehicle was unable to be put into park. power transfer unit had to be replaced a second time.

I live in nj but work in phila. in december i was on my way home on i95 and my check engine light came on saying service transmission. 30 secs later it goes limp. with no way to accelerate i had to coast to a shoulder at the base of the bridge with a tractor trailer almost crashing into the back of me. i took it to cherry hill jeep and the invoice says recall partial complete. fast forward to today 3/21, i am riding over the walt whitman bridge with the check engine light comes on saying service transmission. 20 secs later the transmission goes limp again and i had to coast into an active construction area at the base of the bridge. i turned the car off and sat there for 15 mins as vehicles flew by me. i started it and the checked engine light was still on but i was able to move to a safer spot. i turned it off again and sat for another 10 mins and the light was off. i drove it work on a wing and a prayer and that’s where as left it. that’s twice this vehicle tried to kill me. it won’t get a third.

Check engine light gave a code p0520 so an oil pressure switch was installed and a front crank seal so that was replaced at vehicle mileage 51,722. 2014 trailhawk still leaking oil so oil pan gasket repaired. still leaking oil so different mechanic ordered an oil filter housin component to fix. he said many oil filter housings in jeep cherokees have had these replaced!! smelled oil while driving and saw oil drops on garage floor. these oil filter housings should be recalled and i should be reimbursed. i've spent over $1500 to fix an oil leak because mechanics misdiagnosed. dealership mechanics should be aware of these inferior parts!

The parking brake engaged by itselt and would not release. after towing the vehicle to a local mechanic (jeep is an hour away), the mechanic said the module has a plastic covering that is not water proof and condensation caused the module to fail. we had to replace the plastic covering with a rubber covering that would keep water out of the module. the costs of this are going to be upward of $1000.00. i hope jeep covers defective parts. apparently there is a service bulletin on this issue but no recall

Significant leak in oil filter housing due to plastic material. mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). multiple reports of this exact problem. leaking oil on pavement while stationary and in motion. oil can cause serious injury to others on road and premature engine failure while driving. this is a dangerous design flaw.

The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. again, no one can get this part and it’s currently at 75,000.

At low speed driving the "service transmission light" and "parking break warning" light came on. the jeep is currently at the dealership to provide guidance on how to address.

Oil filter housing leaks due to plastic material used in creation of part. major issue since oil spills out onto the roads. tried to repair but part is back ordered indefinitely because it’s a major issue with other models too.

Vehicle has begun losing power when accelerating. there has already been a recall for this, but it does not appear that my vin is included. this occurred twice while accelerating on a highway

The oil filter adapter and oil cooler develops a significant oil leak that causes oil pressure and driving performance to drop precipitously and makes the vehicle impossible to drive. the needed part is significantly backordered. in speaking with dealerships and independent mechanics it is a common repair. at speed on highways, this issue can suddenly without warning cause accidents and put drivers in harms way.

Vehicle lights on shifter came on turn red dash reading get shifter service alert came on then when parked for a few mins turn off vehicle turn on fine after several miles of driving shifter lights came all on turn red and alert came back on to service shifter

Electric parking break automatically engages on it’s own while driving or when i stop and does not disengage.

I was driving like usual and when i got home and i was parking on my driveway the “service shifter” appear on my screen and my vehicle was still in motion but stop completely when that warning came on my panel.

Emergency brake light is on in dashboard. emergency break will not power off and the light will remain. emergency break does not click on or off anymore.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving, the vehicle jerked while shifting gears. the contact stated that the vehicle was take to david taylor chrysler-dodge-jeep-ram-fiat (2052 us-641, murray, ky 42071) on five separate occasions for the transmission failure. the vehicle was repaired with a new transmission and valve body however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 86,000.

While driving, at around 10 mph, the transmission went into service transmissions (limp) mode without warning. in addition, received a park brake warning as well. currently the vehicle is with the dealership for an assessment of the problem.

Air bag warning light turned on haven’t been able to fix yet. passengers seat bearing on track broken. front end noise when turning has been in dealer multiple times and haven’t been able to fix sounds like rubbing on something crinkling sound.

I have an oil leak and need to replace mopar part number 688105583af. however, this part is on back order without an in stock date (some websites are saying it's discontinued). looking on ebay i see this part being sold for $200 above msrp with over 170 sold recently. no one can help me fix this issue since the part is back ordered without an in stock date. furthermore, doing research on this part, the issue i have is extremely wide spread with 2014 - 2016 jeep, dodge, chrysler and ram models (that all use this part). a mechanic i called stated this was a widespread issue. since the jeep dealerships are not carrying this part and no mechanic can order it, i am stuck with a car leaking a good amount of oil.

Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. this happened to me the first year i had the car and i was almost killed on the parkway. burke auto said it was a software update. then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles. then when i got the car there it happened to one of the technicians and scared the crap out of him and he said he wouldn't drive this car. but no one did nothing.. now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. it was brought to burke auto group on stone harbor blvd. cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. i have had jeeps before and they are great cars but this one is going to kill me. please help with this matter sense i can't get no help here. the car is at burke motor group in cape may courthouse. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have an oil leak in my card. i had the car inspected and it was found there was an issue with the oil filter housing. the problem is that many many jeeps have the exact some problem. i was told there was a back order of over 40k and i would have to want up to 6 months until i had the issue resolve. jeep has not recalled the part. jeep cannot tell me when the part will be made available. they have no efforts to help me remedy the situation at all, i.e., offer a loaner car, take trade in, or even explain how they are going expedite the situation. i've contacted my jeep certified dealer which only told to contact corporate. i'm filing this compliant because it appears to me jeep has a major manufacturing issue with their jeeps and have taken no steps to correct or help their customers in any way.

The ptu and actuator went out due to the splines on the ptu. was told that it was out of the date for that ptu. even though the issue has occurred before and after this model year.

The oil cooler is cracked. according to the dealer it could be a manufacturing defect. they told me there are over 24,000 oil coolers on backorder. looking online on jeep cherokee forums many many people have had this problem. we noticed this problem due to the fact the engine temp kept fluctuating and the coolant was low.

I stopped at a red light for maybe 3 minutes. when i pushed the gas to go when the light turned green, the car did not move. i moved the gears, but it still did not move in drive or reverse. i shut down the vehicle, turned it back on, the check engine light came on at that point, i put the car back into drive, and it still would not go. i sat there through the green light, and when the light turned red, i felt the car shift, and it would then go again when the gas pedal was pushed. glad i was not in a busy intersection. the sad part is, i just purchased this car in september from milnes ford in lapeer, michigan. i noticed the recall on the autocheck before i bought it. i asked about the recall when i purchased. sadly, i do not have their response in writing, but he told me " oh yes, we took care of that". i will never trust that again.

Ever since i purchased the 2014 cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. in city streets and highways. dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day— february 2021. i am out warranty now so i hope dealership doesn’t charge me to get my jeep flashed again for the same issue. we shall see.

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds, there was an abnormal odor of oil detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the oil filter housing was leaking. the contact called fox chrysler dodge jeep ram (346 grant avenue rd, auburn, ny 13021, (315) 252-7273) however, the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 87,281.

The vehicle has a "whistle" on startup when it's cold. goes away after a minute or two. sources say it could be the idler pulleys but i'm no mechanic.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect. updated 01/27/17*lj the consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. updated 01/31/17.*jb

I had just picked up my jeep 2014 cherokee trailhawk from the dealership following the s-55 recall software update. (my vehicle was deemed not to need the new transaxle wiring harness parts, only the software update.) upon leaving the dealership, the battery light and alarm chime came on while making a u-turn and the steering became very hard at low speed. at the next traffic light, i experienced a loss of steering as slowing to a stop. when the light turned green, i was able to complete the left turn as the steering re-engaged upon acceleration. i immediately pulled into a parking lot and had extreme difficulty turning into a parking space, as steering went out again as the brakes were applied and speed decelerated to a stop. i was able to limp vehicle back the short distance to the dealership by keeping off the main highway and using parking lots and back streets. this occurrence of events was the same as my husband experienced prior to the s-55 transaxle wiring harness recall software update, except he eventually also lost all emotive power (complaint # 10915926). the service technician at the dealership could not replicate this issue, possibly because i inadvertently turned vehicle off in service lane, which may have reset the system temporarily.

I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. no one ever calls me back, seemingly refusing to handle the recall.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while driving 50 mph, while the accelerator was depressed, the vehicle stalled. the contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. the contact stated that the failure was intermittent. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 22,777.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. part distribution disconnect.

The vehicle doesn't know what gear it's in, hard and loud jerky shifting, the vehicle occasionally quits when it is idle.

About 8 months after i got my jeep cherokee 2014, i had a recall done on my car. four days later i was driving to disney world (about a 12 hour drive) when i was trying to put the gear into park when my car started jerking and wouldn't let me put the car into park. i tried to restart the car and nothing worked. then after the 5th time it finally would go into park. i let the car rest over night and restarted it in the morning when my transmission light came on. i ended up getting it "fixed" down in flordia and had to take time and money out of the vacation to fix it. then two years later, i got another recall done and exactly four days later the same jerking happened when i tried to put it into gear to drive. the transmission came on again. then my mother went to pick it up from the dealership after it was "fixed" only to have the car not start for her. a week later they called to say that they replaced the transmission. i tried to tell fiat chrysler automobiles about the issues and get an extended warranty on the transmission but the manager has never returned my calls. i feel the car has lost it's value and is unsafe for drivers. just wondering how long this transmission will last for.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while attempting to start the vehicle, it failed to start. there were no warning indicators illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 21,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received nhtsa campaign number: 16v529000 (power train) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received a recall notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect. ...updated 12/14/16 *bf updated 7/5/18*jb

Reference to recall notice s55/nhtsa 16v-529: transaxle wire harness; it has been three -to- four months since i had been notified of the recall concerns. the dealership has failed to correct the problem.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at 55 mph, the emergency brakes engaged which caused the vehicle to stop abruptly. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 16,000. the vin was not available.

While driving i felt a slight vibration and moments latter the car would try to shut down while losing power. after shutting down the car would not start again.

Tl* the contact owns a 2014 jeep cherokee. while driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. the check engine warning indicator illuminated. in addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. the vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. the dealer speculated that the software needed to be reset. the vehicle was repaired. after the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. the rpms increased. the vehicle was taken back to the dealer and the software was reset. the vehicle was repaired, but the failure persisted. the vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 15,000. parts distribution disconnect.

When slowing for a stop sign the car stalled once 5 days ago but restarted after shutting down and it was fine. then yesterday morning it stalled 3x before leaving my development. i drove to have the battery checked locally and it was ok. i drove to the dealership who told me the problem was because the oil was low, that these cars burn a quart of synthetic oil every 2000 miles and "when the oil runs low they shut off to protect the car." what?? and how dangerous. i questioned a recall recently received about jeeps stalling while driving and was told it wasn't related. i'm really just in awe and disbelief that this could be a feature that the manufacturer planned for!

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The headlamp and headlight went out. i took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair. i opted to just change the headlight which cost about $130 just for the bulb. a few months later the other headlight went out. again i paid about $130 just for another bulb. a month later the other headlight went out again. it will cost about $130 just for the bulb. i have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem. that is not known to be a fact. either way, i'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module. nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased! this is one of the most basic elements of a car, and i feel like i am being taken advantage of by having continuous defective bulbs that cost $130. nothing out of the ordinary has every occurred with this car that might have caused the lights to have continuous problems. however, it is worth noting that the 2014 jeep cherokee seems to have the highest number of problems in the jeep line. i'm very unhappy about this and hope that there will be a satisfying resolution.

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. it does not feel safe to drive because i can't prepare for when it will shift. if i am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. if i am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. the dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. the value of the car has also dropped significantly so i can't get rid of it, without being upside down on what i owe.

I was driving down highway rt. 18 s at 8:30pm on thursday november 10th when my panoramic sunroof exploded. it rained glass throughout the interior of my vehicle hitting myself and my 6 year old in the back seat. i was traveling approximately 70 mph when i heard the explosion and pulled off the highway to a shoulder. my fiance was following me and glass sprayed his car as well. the police were called as well as a tow truck. the police filed a report and checked the car for any obstructions.

2014 jeep cherokee latitude. fwd v6. the transmission slips and has delayed engagement upon takeoff and while shifting from low speeds. transmission also hunts for gears between 0-15 mph and will jerk car back and forth. when transmission delays engagement (pressing down gas pedal in drive but car isn't moving) it will eventually grab and spins the tires a little before going. my wife and i have had numerous close calls/near accidents due to this issue. turning onto incoming traffic (legally) and the vehicle wont move. it can be terrifying. this mostly happens driving on city streets. i hate this car.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at approximately 25 mph, the engine stalled without warning. the failure recurred five times. the vehicle did not restart the last occasion. the vehicle was towed to a dealer where it was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 17,000. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Transmission acting erratically. transmission will shift hard into 2nd and 3rd gear. when coming to stop it will downshift in a rough matter. some times it bangs but is only intermittently. the transmissions works fine on the freeway will work fine only noticeable on city driving. i have taken for repairs and software update several times to the point that i got frustrated and stop calling the dealer. the 36k warranty expired in december 2016.

The transmission has an issue with jerking between shifts, both up and down. i have taken it in to be fixed at least 5 times and also a recall. it still has the problem and apparently cannot be fixed.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that nhtsa campaign number: 16v529000 (power train) had exceeded a reasonable time for repair. the contact received the recall notification on september of 2015. the manufacturer and the dealer advised the contact that parts were not available for repair. the contact did not experience the failure. the vin was not available.

Tl* the contact owns a 2014 jeep cherokee. while driving low speeds, the contact experienced transmission issues without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 2,000. parts distribution disconnect.

Safety recall listed below. notified 2 months ago. this can cause a crash without warning! i am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. vin: [xxx] year: 2014 make: jeep model: cherokee limited fwd number of open recalls: 1 nhtsa recall number: opens new window takes away from vin lookup section> 16v529 recall date: august 22, 2016 manufacturer recall number: s55 summary: the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). this may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). a high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). when the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. safety risk: the loss of motive power could cause a crash without warning. remedy: the transmission control module (tcm) must be reprogrammed with new software. the new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. recall status: recall incomplete. remedy not yet available information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/11/2017*ct consumer stated occupant restraint control module software problem. resolved by dealer on november 2016. 6/27/18*jb

Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. we bought it in 2015 with 14000 miles on it. in early october husband was out of town with the car and the service engine light came on. took it to dealership and was told it needed an update to the computer system that runs the engine area. drove for one evening and left town for a week. first time car was driven after that week vehicle service engine light was on again. upon backing out of the driveway it lurched forward and ran into the curb. drove vehicle home and took to the local jeep dealership immediately. kep overnight before they said it needed a new transmission. they kept vehicle for a week and we picked it up on a wednesday afternoon. by thursday evening every time we take off the car shakes and lurches getting into gear. have an appointment to take back to the dealership on monday.

While driving straight on a two-lane highway, the transmission shifted itself into neutral and all forward power was gone. the gearshift lever could be moved, but would not put the car back into any gear. we turned on emergency flashers, put the gearshift in park, shut off the car. we re-started the car after a short period, and it then went back into gear. fortunately, there was no one behind us when this happened. had there been, it could easily have caused an accident. if it happened on an expressway, this could cause a fatal crash! we relayed this to a jeep dealer in mesa, az. it is assumed to be related to your safety recall 16v-529. there are others talking about this on line. please, get the manufacturer moving to fix this problem before someone gets hurt or killed. *tr

My 2014 jeep cherokee lost forward gears without warning. i was stopped and tried to pull out on a busy intersection. i lost all forward power limped forward 10 feet and stopped. route 51 in jefferson borough is a major 4 lane and this could have caused a major accident. i had to reverse to safety. there is a known recall that jeep is refusing to fix. they are putting peoples lives in danger with a sub standard transmission. i want jeep to be held accountable for the entire transmission system and not just the parts they deem in their internal selection. if it supports a transmission they should stand behind their product and build it correctly. safety should be a concern and obviously it isn't. my jeep is less than 2 years old, i've complained multiple times about hard shifting to the dealer and all they did was adjust the shift points. now my life is in danger because of their safety issue. jeep needs to fix this known issue in all jeeps and not just a select few. pleasant hills jeep should be revoked as a 5 star dealer and jeep should be forced to stop production of this substandard transmission.

Takata recall car bucking when shifting into gear. also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps. it got so bad that it sounded like my tire was going to fall off or the underneath of my car. also my car was shaking when it would hit a bump. there was also a whining noise that would occur when i turned my wheel either way. this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint. this would occur while the car was on the highway or side roads, as long as the car was in motion. also my car would have problems when shifting. the car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. i pulled into the break down lane and put the car in park. turned the car on and off & the same thing happened. *tr

3 transmission incidents when i have filled up with gas. after leaving the station the car has shifted into neutral and will not drive. the engine has sputtered and shut off. there are transmission warnings "service transmission to shift vehicle must be stopped" on my display. also my malfunction indicator light, electronic throttle control and avoidance disabled are illuminated. when car is re-started there is a sudden almost violent jerking forward motion or engine ideals slowly and can stall out. this will be my third service call on for my transmission and i am feeling like i have a serious problem that could cause an accident, putting me and my family in harms way.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v52900 (power train); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the brakes and the transmission. at the time this happened i was just starting to come to a complete stop at the light. this is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this jeep. what is someone gets killed? *tr

Since i bought this jeep new in 2014 its been unable to predictably go from stop to start. this is a major safety concern in stop and go traffic (which is daily where i live). i've had all the transmission flashes and each one seems to work for a week or two before this behavior returns. there's also a grinding/clanking noise when going from reverse to forward - the same noise can sometimes be heard when going over a speed bump.

Three times in the last year (10/26/15, 1/1/2016, 10/17/2016), my cherokee has lost all speed while on the freeway going 60mph. the dash lights start flashing including check engine, park immediately traction control, and service transmission. the gas pedal no longer works and the car loses all speed in 4-5 seconds. i have been forced to cut across all lanes of traffic to park on the shoulder. the engine never turns off, but when i try to press the gas pedal, even flooring it, the car does not move. the dealer has "rewired" the wiring harness and replaced the transmission control module twice. this is an incredibly unsafe issue with this vehicle making me afraid to drive it.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Service airbag system light comes on randomly while car is in motion.

Service transmission came on while in motion. the vehicle came to a complete while in motion.11

The jeep stalls while in motion. the vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.

Vehicle will stall and cut off while driving. *tr

Same or similar problem with 2014 jeep cherokee transmission: after car was bought new had a couple of situations where jeep's dashboard display would all of a sudden while driving error(service transmission,must put car in park and restart)vehicle would be in limp mode had to coast to side of road and restart car,would bang while going into and out of gears... dealer changed the tcm(transmission control module 5/16) but gave me no paperwork stating such,just verbal.. same error again on 6/11/16, again on 7/29/16 and again on 10/19/16...error on display,car goes in limp mode,have to coast and restart...although,after a few engine shut off and restarts service error disappears...seems to happen mostly at speeds less than 55mph..will have to continue to pursue with dealer..... *tr

Transmission electronically shifted from drive to manual, while in traffic, three times so far. service transmission, service emergency brake, traction control off, and mil illuminated(code p0887 stored). software updates preformed in july. transmission shifts erratically at low speeds since updates and problem back in october of 2016, with a rear end collision barely averted.

Tl* the contact owns a 2014 jeep cherokee. while driving 25 mph, the vehicle jerked, stalled, and the transmission warning indicator illuminated. the contact pulled the vehicle over to the side of the road. the vehicle was able to be restarted after the first attempt, but the failure recurred. the vehicle was towed to a dealer, but was not diagnosed or repaired. the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified of the failure. the contact mentioned that this was the fourth time that the failure occurred. the failure mileage was approximately 13,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/11/2017*ct updated 7/5/18*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. the air bags did not deploy. the vehicle was towed. the contact received chest and hand injuries, which required medical attention. a police report was filed. the manufacturer was made aware of the failure and stated that the vehicle would be investigated. the approximate failure mileage was 48,000. vin tool confirms parts not available.

While towing our jeep behind a class a 24 foot motorhome traveling about 50 miles an hour on a bumpy road the jeep started shaking violently and trying to pull to one side or the other. we slowed down but it continued until we came to a complete stop in the middle of the road. cars behind us cleared out away because i'm sure they thought it was going to break loose. we of course were scared and concerned as we had no idea what was happening. we are in a very remote area with no cell phone service and concern about danger to us and other travelers as we had no place to pull off. we did a thorough walk around concerned about flat tires or a broken tow hitch. i recall an article in motorhome magazine concerning "death wobble "in 2014 and 15 jeep cherokee's. we did a youtube search and internet and found out there is a history of this problem that jeep is trying to correct but it does not seem to be working. if we had been towing the jeep with a pick up truck we probably would've been flipped off the road, luckily we are in a big heavy motorhome. motorhome owners may find out about this as time goes on but these jeeps will be traded to uninformed owners that may pullthe jeep with a smaller vehicle. the name death wobble all over youtube has me concerned as how the name came to be. i really feel this is an accident waiting to happen while being pulled by lightweight rv or suvs or already obviously has happened but not reported. it is in a very limited situation but nevertheless owners and potential owners should be made aware and a better fix should be forthcoming. an article can be found in motorhome magazine for november 2016 and the previous issue .

I was driving on a highway. i made a complete stop at the traffic light when red. on green traffic signal, the car placed itself into no motion. the car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. this problem has been repetitive along with a cat purr during acceleration since first day of new purchase.

While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.

Transaxle wire harness s55. would not start .took 5 attempts to start.in the middle of indiana with no dealer within 50 miles on a sunday afternoon.

The car fails to accelerate while driving. it will downshift hard and then feel as if i am gliding along. warning lights have come on while driving and then go off when pull over to stop. it has totally stopped working on two occasions-no power-then magically starts again. the transmission has already been replaced once and it still has the same problems. it has become a safety issue as i never know if it will accelerate in traffic. the dealer has been told several times. now there is a recall and the remedy is not yet available. it is very scary to drive.

The engine shut off 11 times while driving in the freeway and in the streets. two of them almost cause an accident while driving up hill and driving in the freeway over a speed of 65mph. the power shuts off without warning while moving and it needs to be restarted once to several times to start the engine. it goes from drive to neutral to rengine shutoff. it kept happeningfor two years now and before the s55 transaxle wire harness. fremont jeep dealership are insisting that it is still okah to drive even after numerous incidents and even if they dont have the parts yet for the recall. stated in the recall information "the loss of motive power could crash without warning". i am very afraid to use the car and afraid for my passenger as well as for other people if ever there will be a major accident that the jeep/chrysler is waiting to happen before they make a move. they dont recommend anything but to wait for indefinite time frame of when the parts gonna be available. i think they want us 2014 jeep cherokee owners risk and sacrifice our life.

Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

Vehical has lost power 4 times while driving. almost causeing a collision with the vehical behind me. vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. this vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic

Bought this car used january 1, 2016. the previous owner had it for a year and a half. great condition, about 40,000 miles on it, carfax checked out and i bought it from a chrysler dealership. on october 12, 2016, leaving work for the day, i drove about a block and the car shut off on me as i was leaving a stopped position. i had to put on my emergency lights and have cars go around me until it finally turned back on after several minutes of pressing the start button. luckily, all three times this happened at a stop on city streets, but there's no way of knowing if this would happen on the interstate. but even sitting stalled in the road puts me at risk if a car behind me were to not expect a stopped car and crash into me. i had this same issue back on april 11, 2016 & july 7th. the dealership on those occasions determined that was a sensor that was “over sensitive” saying the oil levels were low and it was shutting the car off as a precaution. they asked for me to come back in every 2,500 miles to readjust the sensor. that's incredibly inconvenient for my busy lifestyle and it’s already been in the shop for this reason for two weeks. today is the oct. 15th and i won’t have a chance to even schedule an appointment for a week. we bought this car because we're planning on starting a family, with all of the issues i'm having, i'm not even comfortable giving friends a ride. i love this car, but feel really ripped off by being sold a car with problems they won't or fix. because i don’t feel safe, i avoid the interstate and don’t feel comfortable taking this car on any trips too far from home. also would like to note that on the first occasion of taking this car to the dealership, they had to update two pages of software updates and two safety recalls they had not done before i purchased the vehicle from them. they did take care of this at that visit.

I have had my vehicle in every 5000 miles complaining of "hard" transmission shifts, and the vehicle lunging forward when applying brakes to stop the vehicle. transmission does not react when you are at a stop and apply the gas, motor on the vehicle will rev up and then eventually the transmission will kick in. i have had the vehicle into (3) different mopar dealers and all of them give me some song and dance about "updates" the updates are done and the vehicle still does not shift correctly. this vehicle is going to kill someone because of the transmission lunging forward when you are coming to a stop.

My transmission has been jerking during gear shift since i bought the car. on the expressway traveling 75 mph in a high traffic area when my transmission completely quit and would not shift out of neutral. i lost speed rapidly and luckily i was unable to get to the side of the expressway without causing an accident.

On october 10, 2016, i was driving on an access road next to a highway when my car lost motive power. i was driving at approximately 40mph and i did not have enough time to pull over from the lane i was in. my dashboard kept flashing "service transmission" and also to "put the car in park and re-start." for ten minutes, i attempted to re-start the vehicle and begin driving again. each time i would try to put the car in drive, there was a very loud racket sound from shifting and i had to put the car back in park. finally, on the sixth attempt, i was able to shift into drive without the sound and i immediately drove my car home. i am disheartened as this was a purchase of a used vehicle only a few days prior, on october 8, 2016, that had only 30,000 miles. needless to say, my car is already at my local jeep dealership for repair, and not much reassurance with regards to the associated recall, as parts are not ready yet. this was intended to be a family vehicle, but if it stops while driving, it will render my family completely unsafe. the s55 recall concerns a poorly designed wiring harness, that causes the computer to shift the vehicle into neutral while driving. nhtsa recall number: 16v529 recall date: august 22, 2016 manufacturer recall number: s55

2014 jeep cherokee transmission jerks. took it to the dealer and they claim it's working as intended because it's a new technology. this transmission jerks and is very sluggish. i almost had an accident turning left at a busy intersection. the car did not want to accelerate. luckily incoming traffic slowed down enough for me to pass. i fail to believe that this is normal and also fail to believe that there's nothing the dealer can do. apparently there are thousands of other cherokee owners with the same problem. add me to the list. any suggestions on what else i can do?

Within days i noticed issues with the transmission. 1st, 2nd, & 3rd gear can be very jerky.sometimes 1st gear holds 5-8 seconds before shifting. some jerking is violent. also declining steep highway mountain roads is an issue at times. when braking at start of decline rpm's jump by 2000 rpms & car seems to thrust forward. it's like it doesn't know what to do. it is very unsettling

Tl* the contact owns a 2014 jeep cherokee. the vehicle was included in nhtsa campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). the dealer was contacted to schedule the repairs and indicated that the parts were not available. the contact was advised to schedule an appointment on october 3, 2016. the dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Driving at full speed on the highway the transmission suddenly disengaged, which led to redlining the rpms, because it failed to give me any control of throttle/acceleration. i had to get over and coast to the side of the road. the "service transmission" note came on the screen as well as check engine light. the transmission slammed a few times as if it were unable to find its gear. i have it at a dealership now, apparently being told flashing it may fix the issue...however, that doesn't make me feel better with how the vehicle acted or if any damage occurred due to this "computer" issue. this is our family vehicle, so having some major doubts right now.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the vehicle stalled without warning. the dealer diagnosed that the valve wiring body harness and transaxle wiring harness needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was brought back to the dealer where updates were done to the transmission and power train control modules, but the failure persisted. the contact stated that the failure recurred on several occasions intermittently. the manufacturer was made aware of the failure. the approximate failure mileage was 26,000.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle stalled in the middle of the intersection and a "malfunction" warning indicator illuminated. the vehicle was towed to the dealer where it was diagnosed that the power train failed. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was approximately 26,500. vin tool confirms parts not available.

I brought my jeep in for the safety recall r40 radio security vulnerability on 9/16/16. they tried to do the software update 5 times over 4 and half hours. the result of the failure is not having access to the in car phone/rescue system, no navigation, no blue tooth, no radio or music access and no control over the heat/air vents, seat warmers or steering wheel warmer. i was told they needed to replace the radio. they told me it takes about 3-5 days. i followed up with them wednesday 9/21/16, thursday 9/22/16 and friday 9/23/16, as they told me it was on the way and i should just try back the next day. on friday 9/23/16 i was advised the part was back ordered and would not be there until the 1st week in october. on tuesday 10/4 i was advised it still had not shipped and they expected it some time next week. thursday 10/6 i was advised it's not scheduled to ship until 10/18. the continuous lies about when this will be fixed are exasperating. i feel unsafe in my car now and i have a 45 mile commute to and from work. i also pay for sirius radio and have been unable to use it since this happened.

Tl* the contact owns a 2014 jeep cherokee. while driving approximately 50 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. the contact lost control of the vehicle and ended up in a ditch on the side of the road. the vehicle was taken to the dealer, but the cause of the failure could not be determined. the vehicle was not repaired. the failure recurred. the contact received notification of nhtsa campaign number: 16v5229000 (power train). the manufacturer was not notified. the approximate failure mileage was 43,000.

Same transmission problem been to get fixed 4 times now waiting on a recall wiring harness that is out yet. car has been at dealer shop more then i have drove it . jeep stalls in traffic hard to get started back. then some times if just goes into neutral while driving but most of time it won't shift right and won't go over 25 when this happen. it good when on interstate my wife wont drive it now cause she do t feel safe after it stalled in the middle of the road mutable times.

Car randomly stops moving while driving, sometimes while turning a corner. seems like it turns itself off, but lights on dash are still on. i'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness. have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life. i don't see how that would make a car turn off. and why would they make a car that needs to have the oil changed before the oil life is up or at all.

Tl* the contact owns a 2014 jeep cherokee. while driving 40 mph, the vehicle shook violently without warning. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 32,000.

After purchasing the new 2014 jeep cherokee latitude, i noticed that it had a rough time shifting. the transmission would shift violently from 2nd to 3rd gear and anytime you would stop on an incline. we have had all the necessary recalls done to the vehicle but it has continued to have the same problem. when communicating this issue to the dealership all i get is that we are not used to the 9 gear transmission and we need to get used to it. i will be taking it in for the fourth time to see if they can fix it. on a second note i have also had the vehicle taken in to the shop to see why the vehicle suddenly shuts off. this has also happened to us on several occasions, but when i take it to the dealership they tell me there is nothing wrong. this is a huge safety issue and concerns me. this would be a disaster if it happens to die when i am on the highway. i am very disappointed with this vehicle and more so with the way i am treated when i take it to the dealership. there is something seriously wrong with this vehicle and it needs to be addressed before people get injured.

Loss of motor power causing error codes and the shut down of vehicle. vehicle sometimes restarts but often does not. this occurs while vehicle is in motion. vehicle has been brought back to dealer 4 different times since april 1016 and still not being fixed. i received a recall notice and dealer stated parts currently not available anywhere to repair issue.

One morning i was driving to work in my 2014 jeep cherokee, and i lost all power going 30 mph. the dash lights went off, the radio went off, and the engine turned off. i coasted to the shoulder with no power. i called the fca recall assistance center and they suggested i get a diagnostic done. if the problem is due to the s55 transaxle wire harness recall, then they said i would be eligible for a loaner vehicle until the recall part was made for my jeep. i called my local jeep dealer and set up an appointment to get the diagnostic done. 2 days after my loss of power, i got a message on my dash that said "service 4wd." i'm deeply concerned about my safety, and the safety of my family in this jeep.

While braking on a residential street the car lunged forward resulting in accidental contact with car in front of vehicle.

Vehicle has cut off while driving, unexpectedly on 6 occasions. the vehicle loses power, steering becomes stuff, and the driver dash shows a message to shift to neutral while actively in drive. after several attempts at a restart, the vehicle eventually resumes normal driving. this has occurred in my personal vehicle, as well as a rental vehicle.

Been to the shop several times for transmission problems and never been fixed. all lights on gear shift stay all lit up and transmission will go out when driving on busy roads i then get a notification to turn off engine wait and restart. this will sometimes happen several times in one day.

Main issue is with the nine speed transmission on our 2014 cherokee. we have had issues with this transmission from the day w bought car. initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting. now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed. this has created some gut wrenching as well situations. the only way i have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission. my wife generally uses this car and does not really understand the "manual shifting part". hopefully, she won't get injured or worse in this thing!!! this needs to be fixed!!!!!

The car shifts real hard causing the car to jerk at times, then it may stall, it has trouble accelerating and when you do it jerks. it happens from stopping to when your driving

Tl* the contact owns a 2014 jeep cherokee. the contact received a recall notice for nhtsa campaign number: 16v529000 (power train). the contact stated that the parts needed for the recall repair were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

Car will slip into neutral with no warning and the engine goes into idle. this has happened six times including while exiting the freeway almost causing me to be rear ended. jeep is aware of the issue and has issued recall s55. they have no fix and they don't know when one will be available. the mopar support reps agree this is very dangerous but will not provide a loaner or rental because they don't know how long before a fix will be available. this car has become very scary to drive and i am getting no help from the dealer or from jeep.

Tl* the contact owns a 2014 jeep cherokee. while driving 45 mph, the gear shifted automatically. the vehicle was taken to a dealer where it was determined that the failure was due to nhtsa campaign number: 16v529000 (power train). the contact received the recall notice; however, the part to do the repair was unavailable. in addition, the radio started changing stations automatically. the manufacturer was not made aware of the failure. the failure mileage was approximately 20,000.

Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half i expressed concerns when i first test drove the car my dealer told me he would send the car to jeep i bought it from a chevy dealer with about 34,200 miles as i said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate i have a case # 3009-95-39 but still no satifaction

On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced. after this event, the check engine light appears on my dash for at least a couple of hours and then disappears.

1.) vehicle shifts into neutral without notice while actively driving and shifter column indicates "drive". 2.) parking break engages without warning or physical activation. dealership refuses to identify issue.

Tl* the contact owns a 2014 jeep cherokee. while driving 35 mph, "service transmission" was displayed across the message board. in addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. the vehicle was towed to a dealer where it was determined that an update needed to be performed. the vehicle was repaired; however, the failure recurred. the vin was included in nhtsa campaign number: 16v529000 (power train), but the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 37,000. vin tool confirms parts not available.

Transmission failure display on the dash. the car would not move after being put in reverse.the car was stationary in the garage. this the second time this happened. the car has been towed to the dealer twice . the transmission is doing the same thing as the first time . i am afraid to go on any trips because the car is not reliable . mileage on the vehicle is 11,000.the vehicle is presently on a recall for the problems with the transaxle wire harness.s55/nhtsa 16v-529.the transmission jerks and hesitates on starts.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the remedy was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while driving 50 mph, the accelerator pedal was depressed, but failed to respond. the service transmission warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. the vehicle was repaired; however, the failure recurred two additional times. on another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. the vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. the vehicle was repaired. while driving 15 mph, the automatic power locks failed to operate without warning. the vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. the manufacturer was notified of the failure. the failure mileage was 26,000. ..updated 10/13/16 *bf *js *tr

Transmission slipping and banging. slips at start from stop

Vehicle loses power while driving and fails to accelerate properly which poses a safety issue when driving on freeways where speeds can reach up to 70-80mph. the vehicle will only reach first gear and reach only a speed of 40 mph.

Tl* the contact owns a 2014 jeep cherokee. while driving approximately 20 mph, the check engine and transmission warning indicators illuminated. the vehicle started to overheat and failed. the vehicle was towed to a dealer where it was diagnosed, but a failure could not be found. the failure recurred. the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 22,000.

On wednesday morning, august 24th, 2016, my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. the steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. my wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. we seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa. the dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. the vehicle has received 3 previous software updates under factory warranty due to safety recalls.

I am reporting a very unsafe life threatening condition , my vehicle randomly stalls out and will not restart for several minutes. the first time it happened i had it towed to the dealership because i was afraid to drive it. they informed me that jeep had a service bulletin for this exact concern and they had fixed it by reprogramming the pcm. i picked up the vehicle and about 4 days later the same thing happened while turning through a busy intersection almost causing a multi vehicle collision.seconds before the stall the red etc light came on. after the restart the etc light is off and the cel is on and the engine feels like it has reduced or no power. the stall always seems to happen on a turn. my vehicle is currently at the dealer but it appears that they have no idea what is happening. this vehicle is unsafe to drive and imposes a safety risk to everyone on the road.

Tl* the contact owns a 2014 jeep cherokee. while driving 5 mph and applying the accelerator pedal, the vehicle failed to respond and stalled without warning. the vehicle was taken to a local dealer (advantage chrysler dodge jeep located at 18311 us highway 441 mount fora, fl 32757 (352)-735-3777), but the failure could not be duplicated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 34,000.

I have a 2014 jeep cherokee latitude that is a lemon. it jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that i can not afford) just to see what they need to do to try and fix it. they don't even know whats wrong or if they even can but they expecet me to pay them!!! i have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. what can i do????

5 times now the car will not move it says check transmission this has happened in middle of highway and in the middle of town in traffic chrysler has reset and replaced transmission modules and it is still doing it! this is very dangerous! on the road you slow to a stop it idles down and goes to check transmission and will not move either get it pushed out of the way or had to roll backwards out of traffic at a light. once had to push across 4 lanes of road to get out of traffic again rolled up to a stop it lt would not go into gear forwards or back!

Tl* the contact owns a 2014 jeep cherokee. while driving approximately 60 mph, the sun roof exploded outward. there were no injuries. the vehicle was taken to rick hendricks collision center (located on 1535 savannah hwy charleston, sc 29407), but was not repaired. the manufacturer was made aware of the failure. the failure mileage and vin were unknown.

Vehicle run rough, jerking,hesitating and accelerating. stalls when stopping causing check engine light, transmission service and other warning light to flash. when restarting it violently shifts and slams into gear, reverse first and then in drive. when in reverse or drive it goes into neutral. requires another restart with same consequences. when attempting to drive there is no acceleration at first then slow acceleration while it is acting like it will stall again feeling real sluggish. all the while lights are flashing on the dash. it has been in for service 8 times the most recent being 7/11/2017. service has performed replacing tcm and updating it 5 times, replacing vapor canister, fuel tank. vehicle has been taken into service department with all the the issues happening and was diagnosed as no issues found. service department has tried to place the blame on me stating that i do not know how to pump gas, as i am overfilling. (this is incorrect) another issue that is happening is that when trying to fuel the vehicle at any gas station, it will only take a little fuel and click off like it is full when in fact it is near empty. gassing the vehicle can take upwards of 15 minutes to get to the 3/4 mark. this vehicle has been a safety hazard to drive since dec 2015 when the stalling out as i am trying to cross traffic, scary situation but luckily i wasn't hit. loses acceleration when driving down the road and on the interstates, which now limits the amount of time and places that i drive this vehicle, as i prefer that myself and my family including grand chilldren live vs. die. so in essence i have a luxury vehicle that i pay $600/month and i can only drive it around like an old beater car. would really like to get to the bottom of this. fiat chrysler have a serious problem with this car and refuse to acknowledge it, closing my case because service finds no issue.

Tl* the contact owns a 2014 jeep cherokee. while driving 40 mph, the steering seized without warning. the vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. the vehicle was repaired. the local dealer was not contacted. the manufacturer was not notified of the failure. the failure mileage was 58,000.

When releasing the accelerator pedal to slow down the car accelerates by increasing the rpm and then maintaining the same speed thereafter as in a cruise control although the cruise control is off until the brakes are strongly applied to slow down the vehicle.

While driving the car just stops in the middle of road and he transmission does not work. this is 5th time with the same issue. jeep could not fix the issue.

My 2014 jeep cherokee latitude at 41000 miles had a brake failure. now at 51000 miles the engine has been stalling while in motion and shifting into neutral. the dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . the car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. i have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. it is going back to the dealership monday morning.

While driving approximately 25 mph, the vehicle experienced a loss of power steering. the service power steering, 4 wheel drive, and check engine warning indicators illuminated. in addition, the steering wheel required excessive force to turn. the vehicle was driven back to the contact's residence and then towed to the dealer where it was diagnosed that the steering gear module needed to be replaced. the manufacturer was notified of the failure, but did not offer any assistance. the failure mileage was approximately 50,125.

Water is coming in through the floorboards when it rains while i am driving or take it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. the car is a 2014 with 20, 430 miles on it and has a clean carfax. jeep dealer says they can't help. i need a body shop. sounds like a factory defect. i have had the car 6 weeks and i have made 1 payment on it. not happy and no one is in a hurry to help!!

Tl* the contact owned a 2014 jeep cherokee. while driving 40 mph, the vehicle stalled without warning and crashed into the jersey wall. the contact sustained a fractured right foot and a torn ligament in the left knee. the passenger incurred hand injuries. both occupants required medical attention. the air bags did not deploy. a police report was filed. the local dealer was not contacted. the vehicle was towed to an independent mechanic (north texas collision located in arlington, texas). the vehicle was not diagnosed and was deemed a total loss. the manufacturer was not notified of the failure. the failure mileage was 62,863.

Engine oil consumption and oil sensor on jeep cherokee 2014 - sport engine caused on last 3 years several life threatening situations not just for me,but also for cars driving around me on highways. each time i call dealership, dealership make technical control. for 2 years dealership was not able find solution for problem, recommended make oil exchange more frequently the 5000 miles for prevent problems ! last year 2016 was on jeep recall finally change oil sensor, but that doesn't help. my last life threatening situation is from saturday last week 06-10-2017. jeep stop on highway, completely paralyzed for 3-4 minutes, just red battery blinking. i was lucky, maneuver with car and prevent several collisions with cars driving around me form highway middle line behind very danger curve ! after 3-4 minutes i was able restart engine and drive to quick oil, because from previous years experiences i know, then this problem is connecting with oil sensor. on car display was oil "good" on quick oil service, serviceman find then there is any any oil on engine he show me scale on which was residual oil which look like asphalt. by quick oil ticket i need oil exchange on next 1600 miles - by recommendation for dealership i change oil each 5000 miles, so accident is happened after driving just 3400 miles. any oil leakage from engine was find, problem is caused by defective engine oil consumption. manager from quick oil immediately call jeep dealership, describe problem on phone, send with me writing description of problem and data to my jeep dealership. the same day from quick oil service, where they put to jeep engine oil for free - i driving to my jeep northgate dealership and start engine oil consumption test - i have return each 1000 miles to dealership for oil consumption monitoring. situation is very danger, need find solution asap !

Jeep recall as i was exiting off the freeway, i suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. when i released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. the car was still rolling but it was no longer turned on. i quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. luckily i was able to get to the far right lane and was somewhat out of the traffics way. since the , the car has not been driven, due to safety issues i am not too sure about. unknown. just two days ago, i had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. i work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. i would like for this nightmare to end and not reoccur again because i won't be able to stay calm and patient next time. if we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. but i can't believe we still have to pay out more money we shouldn't have to be giving. this is the manufactures responsibility to take care of its consumers and to public safety.

I place 2 complaints for the same vehicle - on last 3 years, last complaint is from yesterday 06-15-2017 on engine section, the previous complaint was from 2016 electric system section. defective engine oil hyper-consumption and oil sensor malfunction cause electric system collapse, car stop on highways, cause life threatening situations. after read hundreds of the same complaints here, i decide contact jeep headquarters and request valid documentation about car oil consumption. on jeep manual is 10 000 miles, or 16 000 kilometers ! for all who are surprise with dealerships information's about engine oil consumption , when they start oil test - here is valid information, which you can use on contact with dealerships. please find online jeep document tsb 09-007-15 pdf form here is important part of document: the accepted rate of oil consumption for engines used in the vehicles listed above is 1 quart (0.946 liter) in 2,000 miles (3,200 km) for the 1st 50,000 miles (80,467 km). for vehicles with more then 50,000 miles (80,467 km) the acceptable oil consumption for engines is 1 quart (0.946 liter) in 750 miles (1,207 km). on context with this information look on us government " emissions standards for light duty vehicles.https://www.epa.gov/emission-standards-reference-guide/epa-emission-standards-light-duty-vehicles-and-trucks jeep cherokee 2014 engine oil consumption must be on balance with us gov. recommended vehicle emissions. on case then oil is not leaking from engine, oil is overspend by defective engine construction - hardware, or software. defective engines with high emissions must be recall - see case "volkswagen". after witness 8 times situation, which is describe by hundreds of people here, i know, then without valid information's and documents, we are not able make advocacy for our rights.

Transmission issues and traction control. lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard. traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go. sometimes will tell me to put the car in park then shift to desired gear. the trans will not go into gear. it left me stranded alone on a major road late at night. when it arrived at the dealership, they couldn't find anything wrong with it. it has spent over a month at one dealership. been in multiple times for the trans and they do an update and say its all good. this car has put me in quite a few near misses. you never know when you are not going to have the power you need. the times i have experienced the problems, it didn't matter if i was turning or driving a straight line. this has been going on with my vehicle for 2 years. they performed a recall that was supposed to fix it but i did nothing. its almost like it got worse.

Hello, my 2014 cherokee sport, 38k miles, 2 wheel drive, has shut off on two different occasions within a 5-day period, without warning as i was driving on a busy road. several warning lights flashed on the dash and suddenly the car turned off. i bought it used 6 months ago. there was a recall #s55 for the transmission, part software and part hardware, that was reported to be complete when i purchased the vehicle, but it sounds like it may not have been completed since i am still experiencing random loss of power to the vehicle. or, perhaps the software upgrade part of the recall was complete, but the part was still not fixed. the local shop could not find anything, of course, and the dealer said that the problem was that the last oil change (2k miles ago) was with semi synthetic rather than synthetic oil, and that i needed to get the oil changed. that is one of the most bizarre things i have ever heard as a cause for engine cutting off. any ideas? it feels like a death trap and i am too afraid to drive it. after two car shops have attempted to find an issue and still tell me that "everything checks out fine" (other than the oil) i am at a loss.

Tl* the contact owns a 2014 jeep cherokee. when the accelerator pedal was depressed, there was a two second delay before the vehicle would move. the vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. the contact heard a metallic noise in the transmission. there were no warning indicators illuminated. the vehicle was taken to the dealer (dick scott chrysler dodge jeep ram at 684 ann arbor rd, plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was notified, but did not offer further assistance. the failure mileage was 25,874.

Tl* the contact owns a 2014 jeep cherokee. the contact stated while the vehicle was operated at approximately 20 mph, the vehicle experienced a loss of power steering. the service power steering and 4 wheel drive warning indicators illuminated. the steering wheel required excessive force. the vehicle was driven back to the contacts residence. the vehicle was then towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. the manufacturer was notified of the failure but did not offer any further assistance. the failure mileage was approximately 65,000.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle independently shifted into neutral while driving 45 mph. the check engine warning indicator illuminated. the vehicle was towed to hoffman chrysler jeep dodge where the failure could not be diagnosed. the contact stated that the failure occurred twice. the manufacturer was notified of the failure and informed the contact that the repair for nhtsa campaign number: 16v529000 (power train) was completed. the contact was advised to drive the vehicle to make sure the failure would not recur. the failure mileage was approximately 29,000.

Excessive oil consumption. using 3 1/2 quarts of oil in the oil change mileage of 3000-3400 miles. once engine oil level reaches 2 quarts of enigine oil, engine will automatically stop with no low engine oil light or warning. it will stop on highway , street, driveway, no matter where you are. which to me is a safety issue. supposedly it is designed to do that so the engine will not burn up. jeep said they recognize 1 qt of oil consumption for every 1000 miles for a vehicle over 50,000 miles which to me is excessive especially with today's industry standard.

My 2nd report. my transmission died for the 2nd time within 33 days. jeep stopped in traffic and would not go forward. service transmission light came on. almost hit with my 2 year old in car. not safe. have had repeated transmission problems that continue to happen. something is going to happen if jeep doesn't fix this. i'm scared to use vehicle

Zf 9-speed automatic transmission: delayed shifting, lurching, banging, and jumping movements during acceleration in lower gears, especially at take off from a full stop, and merging in first 3-4 gears. this has been an issue since i bought the car in 07/2014; i complain every time i have the vehicle at the dealership, but no one has a fix, and tell me that it's how this transmission is. i have received 3 computer updates to the transmission that brought no improvement. due to the known problem, my vehicle is now worth less, as the company has no fix for a faulty powertrain. while i regularly have issues with this, recently it has become worse, and has brought me very close to two major accidents in the last two weeks. the road my house is on attaches to a 55mph county highway (2 lane, undivided). i was stopped waiting to turn right, and when an opening came up, i went to take off, but as the car entered the highway, the transmission lurched, would not shift, and i lost the power to accelerate. the vehicle coming up behind me, on the highway, was able to slam on his breaks, and use the lane for oncoming traffic to avoid hitting me. i wasn't even able to get enough power to move to the shoulder! this almost caused a multi vehicle crash, and if there had of been oncoming traffic, it would have been. a few days later i experienced a very similar event when trying to merge onto a 100mph highways from a sharp/slow ramp with a short merge lane. i exited the ramp, and entered the short merge lane at 45mph, when i went to accelerate and merge onto traffic the transmission banged, lurched, and the car wouldn't accelerate. i was unable to merge, and had to drive into the ditch. luckily, i was able to drive back out. i'm afraid to drive this car, but the value has decreased so badly, that i can't afford to take the loss on a sale right now. this car is going to kill my family

Tl* the contact owns a 2014 jeep cherokee. while driving 50 mph, the vehicle stalled without warning and the "service transmission" warning message appeared. in addition, all of the instrument panel indicators illuminated without warning. the contact was able to restart the vehicle, but the failure recurred approximately ten minutes later. the contact stated that the rear tires made grinding and hammering noises as well. the vehicle was not diagnosed or repaired. the contact left a message with stuart chrysler, dodge, jeep, ram (800 serramonte blvd in colma, ca 94014), but the call was not returned. the manufacturer was not made aware of the failure. the failure mileage was 21,600.

Transmission fails constantly, while driving! very dangerous and jeep doesn't know how to fix this safety issue. my jeep has only 31,600 miles!

Against my better judgement, i purchased an immaculate, loaded 2014 jeep cherokee limited with 31k miles. wife loved the vehicle, it drove/rode great and felt like a great purchase. after 2 weeks, it started idling rough and went dead in our drive. we thought it was bad gas as we had just filled up and headed to auto store for some heet or seafoam to clear it up. cherokee died in the middle of street as we coasted to stop at red light. we were scared for our lives as we were almost hit in the intersection. the check engine light came on along with message to place in park, restart, then select desired gear. we placed in park, restarted, and selected drive. vehicle went dead again. same message appeared then we received service transmission message. while in full panic mode, we finally started vehicle, then it loudly lunged into gear, bouncing in gear while limping with little power steering off street and died in parking lot. we were able to restart vehicle and limped the half-mile back home at approximately 10 mph. i had vehicle towed to place of purchase and are currently awaiting diagnosis from dealer. this vehicle is definitely unsafe and almost caused us to have an accident when it died in the middle of the street without warning. we were almost hit in the intersection. very disappointed in my purchase. i should have known better!

Shakes violently at 3mph

As with many other vehicles my vehicle is sitting of on its own. saying that car needs to be in park. dealership says it is a safety feature to shut engine off in the middle of the freeway. the feature is designed to do this when it is low on oil. no wasting light of low oil just immediately shuts off. very dangerous when you are driving down i 10 in downtown phoenix. something needs to be done many people are having this issue and nothing is being done about it. this is why we pay taxes to have departments watching over this kind of stuff protecting the consumer. this issue is repeating it has happened a couple of times and will continue until engine is replaced.

9 speed transmission issues. received recall s 55 dealer only performed tcm update even though i stated check engine light came on. vehicle went into 3rd gear at 60 mph and we almost got rear-ended on freeway. called chrysler customer service and they will do nothing. was driving on i 75 at posted limit of 75 mph when vehicle check engine light came on and speedo went blank and message came up " service transmission" this has happened 4 times and will never set a code. check engine light will go out before i can get to dealer. i will not drive vehicle.... i fear for my life

Problems with the lift gate results in a dead battery! the vehicle had been taken to dealer ship explaining that the lift gate would close. service dept indicated that irregardless of the tail gate not closing that the battery shouldn't have been affected because the lights turn off automatically. not true, yet he insisted they were to able to find anything wrong with the lift gate and reprogrammed the vehicle. a week later the same problem occurred and we scheduled yet another appt only to find the dealership needed to order a part and it would be in the next day. woke up this am only to find the vehicle would not start because the battery was dead because the lift gate would not close. this is a reoccurring problem and it was difficult to convince the dealership to fix it. i would like to know if any other owners are experiencing this problem. the vehicle also revs high and upon making a complete it lunges forward when you take your foot off the gas. dealership says they can't find anything wrong with the engine. it seems all they ever do is reprogram the vehicle and feel thats all they need to do. do i have to wait until theres an incident before anyone will look at these problems? please help.

When i push the gas pedal to accelerate the vehicle does not speed up for some time, i can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, i have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car i can not safely get my speed up, its a real lemon and dangerous, i am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, i had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission

The car shuts off while driving (happens when going 10mph-70mph) i get an error message saying place car in park and shift to gear and the battery light flashes and some other lights on dashboard. i have had my battery checked which is fine and oil changed and still having the issue, jeep told me i have to pay to have diagnostic testing however looking online there are 200-300 complaints i have seen showing the same issue and them being told numerous things to fix the issue which result in spending tons of money with no result. this is very dangerous as the car stops running while on highways or even main roads which could cause an accident. i have 2 small children and i do not feel safe driving in the car anymore. there doesn't seem to be a exact time this happens it happens at different speeds while accelerating or while going a steady speed, low mph or high it happens randomly and frequently.

Today's not the first time i've had problems with my 2014 jeep cherokee, but i will say i'ts been the worst! drove my car during the day then all of a sudden during high traffic hours it decides to jerking and shake while pulling to a red light so i pull into my local wal-mart to see if it was something with my battery because the light came on but the guy said everything was fine so i tried driving more and the car jerked so hard i thought someone hit my car but no one had . while car was in high speeds it started decelerating while on busy roads nearly causing multiple accidents. while driving it loses power giving me a message saying service transmission, battery light and engine light comes on, and while in motion the prnd the d would blink constantly

I experience unintended acceleration when coasting. when the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. i have gotten no satisfaction from the dealer or chrysler. they claim that it is the way it was designed to operate. i asked the chrysler representative to put that in writing and she refused. note: when this occurs my foot is on neither the gas or brake pedals. this occurs mostly on level street and highways. attached is a copy of the latest of many service request.

I bought a brand new 2014 jeep cherokee three years ago. the transmission starts jerking, shifting roughly, body shaking at about 20,000 miles, and eventually died when driving on the road in november 2016. my wife and kids were stuck on the road in fear. sent to the dealer shop the next day, was told there is no available slot and i have to drive it back to home. the transmission stopped again on the road. the next week, i sent the car in and dealer performed the recall. however, there is no solving, still jerking. sent the car repair for another three times from december 2016, and then once again in february 2017. they told me someone re-programed the transmission, and it did become a little bit better at the beginning, but eventually jerking and shaking again. last saturday, april 22, 2017, the transmission died again when i was driving my son out, leaving us in front of an intersection and the car behind almost hit us. my son was so scared and begging me to get rid of this car. i decide to ask a lemon law attorney for help.

Vehicle shuts off while in motion. replaced with new motor and reprogrammed pcm and tcm 3 mths earlier because of same problem. car stalling when driving. in service again for a 2nd motor. oil was 0% empty when brought for service. oil indicator states good at 46% on instrument panel. 2nd time for engine replacement. first replacement at 27 k miles. now in for 2nd engine replaced cement at 31k miles. travelling on busy street at 37 mph when car shut off had grandchild in vehicle and tried pulling off to side street almost tboned by another vehicle. this vehicle has shut down 6 times in the past week while driving.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v590000 (seats); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle was at the dealer and could not be serviced until the part became available for the repair. the manufacturer was made aware of the issue and was not able to confirm when the part would be available. the contact had not experienced a failure. parts distribution disconnect.

I bought the car brand new. in the 2 and half years i've had it, the transmission has failed more times than i can count. usually it fails while i'm in traffic and my car just suddenly looses power accompanied with loud banging noises and a "service transmission" warning indicator is shown. most of the time i can regain power by cycling the ignition, but sometimes cannot. it has been to the dealer service dozens of times for this problem. a few times they are able to reproduce the problem and have replaced parts and updated the computer code. the latest service appointment to fix this problem was in march 2017. the dealer claimed to have found the problems that they fixed before returning the car to me after several days. but the problem continues. yesterday (may 2, 2017) i was on the highway going the speed limit of 70 mph in moderate traffic when the problem suddenly occurred again. i was nearly struck by several other cars because no one expected me to stop in the middle of a 3 lane high-speed highway and there was no way for me to coast by the semi-trucks to my right or the cars to my left. after cycling the ignition, the warning message cleared and the car returned to an drivable state so i was able to drive to a safe location and check my car. as it has so many times before, i could not reproduce the problem at that time and the car seemed fine once again. we have called jeep directly on this too. they can see the cars record of the transmission service repairs, but otherwise they are not helpful.

Approximately 1 week upon receiving my trailhawk i began having trouble with the transmission jerking when i would accelerate. i took my vehicle back to the dealer but they said nothing was wrong with the vehicle. since that date i have returned the vehicle on the following dates for the same issue: 08/03/2015 san marcos jeep service 2990 s. ih 35, san marcos, texas 78666 “customer states jerks when putting in drive and shifts real hard” exhibit b 9/14/2016 san marcos jeep service 2990 s. ih 35, san marcos, texas 78666 “customer states transmission or vehicle lags when turning into traffic” exhibit c 11/23/2016 san marcos jeep service 2990 s. ih 35, san marcos, texas 78666 “customer states service transmission light has come on will not go into gear” exhibit d 4/23/2017 allen samuels dodge chrysler jeep ram 201 w loop 340 a, waco, tx 76712 “customer states service transmission light has come on will not go into gear” please be advised on or about 11/23/2016 as i was traveling with my two year old son, the vehicle shut down in the middle of a busy intersection where the other vehicles were traveling at 50 mph. the “shift gear to park” and “service transmission” lights came on. i was stranded, alone with my son, in the middle of the road. with fear of being rear-ended, i had to put my hazards on and exit the vehicle with my toddler in tow. i contacted my aaa and they were able to tow the vehicle to the nearest jeep dealer for inspection and repair. the jeep dealer had my vehicle for 13 days while it made the necessary repairs. once again, i was alone with my son on april 23, 2017 when the vehicle failed to work safely/correctly in a busy intersection. the trailhawk gives no warning that this is about to happen. the vehicle had the same lights come on and refused to move forward.

'forward detection limited' ; auto cruise control on while vehicle moving 55 mph in traffic. forward detection limited warning lit up on dash screen then went out

"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine. waited 2 - 4 minutes; restarted engine; service transmission warning off; check engine "on". vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. had to maneuver behind 18 wheeler and crawl speed up the exit ramp. ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot. no collision this time. vehicle has been in shop for similar complaint one month earlier.and more times previously

If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.i almost was in an accident trying to merge into traffic from a ramp onto a major highway when i applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. scared the hell out of me. so yielding in this vehicle is extremely dangerous. i know this happens so i am very cautous when driving as this could cause a major incident to happen and it is scary. i had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. they knew exactly what i was telling them as they were getting complaints from other owners. stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.

We have had problems with the shifting of the transmission since we leased the vehicle. the biggest problem is when you are at a stop and go to accelerate - it can take a second or so delay and then it will all of a sudden engage with a jerk. have had it in several times with no resolution - the most recent being a list of "updates" on 3/26/17 - still have issues. love the vehicle and would purchase it at the end of our lease if it weren't for the transmission issue. don't feel i should have to pay the $395 end of lease "disposal" fee since i would be purchasing it if it didn't have the transmission issue.

There is an intermittent issue with the transmission on this vehicle. at times, when pressing the accelerator from a stop, the engine will rev but the transmission will not engage for a second or so. when it finally does engage, the tires screech and then the car goes. this is very dangerous - especially when making a left turn or other times when pulling out into traffic. many complaints shown on this website: http://www. carcomplaints.com/jeep/cherokee/2014/transmission/shifting_roughly.shtml jeep repair says that they can't recreate circumstances and chrysler has no solution for this type of problem. with so many complaints, this is a dangerous vehicle.

While driving in the past week and a half the vehicle has turned off on me 5 times. the first 3 times i was driving on the street luckily i was able to coast to the side 2 of the times, not so lucky the other as i was stuck in a roundabout. the last two times occurred back to back on sunday march 19, 2017 once i pulled out of my parking spot. i have photos of what happens. monday march 21, 2017 the transmission light came on. i have not tried to drive it yet, but i will be taking it to the jeep dealership here in elk grove, ca. i tried to take the pictures as soon as it happened. vehicle did not turn off the day of the transmission light. also on friday march 18, 2017 i was completely locked out of the vehicle, my key fob did not work and i was unable to get into the car. it finally unlocked an hour after i was stuck outside of my gym at 1am in the morning.

After fixing the transmission recall. my transmission has once again started acting up. jeep refuses to switch gears. must service vehicle again. this is an ongoing issue, it seems, with multiple owners. vehicle itself needs to be recalled immediately. vehicle in motion. on highway. (both times)

I attempted to stop for a stop light on a 4 lane road and the vehicle would not stop. it kept accelerating as i pressed the brake. i shifted into neutral and the tachometer was between 6000 to 7000 rpm. i hit the accelerator a few times and it dropped to normal rpm's. the stop light changed to green and i put the shifter from the neutral position to drive. the vehicle would not move for about 30 seconds.

Transmission is very jerky. i'm afraid of this vehicle. it shifts great one time and then doesn't shift the next time. sometimes very sluggish, like i'm in neutral for a few seconds.t

The transmission is very jerky. the rpm's increase when foot is not on gas pedal. feels like the transmission is slipping. the car lurches forward when stopped.

3-25-17 - toms river, nj vt - fuel/propulsion system i purchased a jeep cherokee latitude from lester glenn in toms river i have had constant fuelling issues for apx 2 weeks now. it started suddenly the pump clicks off after less the a gallon has been pumped like it is full and continues to click off while trying to full the tank. it would also some times "burp up" before it would shut off spilling fuel on the side of the vehicle. taking 15-20 minutes to fill the tank. this has happened at several difference gas stations. i went to the dealer to have this checked, they told me the fuel tank need replaced which cost $800.00 plus labor and taxes. this is not covered under warranty due to the miles on my car (56000). this seems to be safety issue, as the fuel spills causing both a fire and environmental problem. this also seems to be a manufactures defect as there has not any damage or modifications to the vehicle or fuel tank, the fuel tank is not a wearable parts and should be covered by jeep even though i an over the miles.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the windshield wipers failed and turned off. the wipers would not restart even when the wiper switch was turned on. while driving various speeds, the vehicle jerked and failed to accelerate. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 42,300. the contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *as the consumer stated the wipers would start while they were turned off. the vehicle was very sluggish as if it were going to die while being driven. *js

Something strange started happening, it shifted to neutral while i was trying to stop at a red light, almost went through. brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong. from day one i was told it was a 9 speed shift thing and i felt every single one. they told me that was normal. so me unable to do anything about the situation, but trust the dealer, kept driving this car, that i felt unsafe in every second of every day. each day i prayed that it did not happen again. till this day, it still shifts from each gear with a jerk, i notice the persons heads in my car jerk, every time i go from a stop to try to accelerate. it has had such a strong kick when it shifts gears that i felt like i was getting hit in the rear by another vehicle. this continued for a while and then the car began to start oddly, and as i shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. each time i shifted to park to reverse it would jolt. i then tried to go in reverse and the car was sounding and feeling so scary that i had it towed to the dealer yet again. i at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. the recall was done january 17, 2017. they kept my car for 6 days. after they fixed the recall, the car worked better, the gear shifts have never changed. today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again i just pray that it will just start. today it almost did not start and the shift to reverse dreadful.

Two issues with my car, first the transmission failed while driving 70 mph. the car messaged "service transmission immediately" and began to decelerate. i had no control of this process. the abs light came on and luckily i made it off the road. secondly and independently the brakes make a loud grinding noise when the abs is engaged. the dealer was perplexed by both issues. cannot tell me what is wrong and assures me my car is acting normally.

Vehicle makes a loud whistling noise when the vehicle starts up, is idle, and when it accelerates vehicle also jerks when it shifts gears.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the "service air bag" message illuminated without warning. the dealer replaced the wiring harness of the air bag and the computer console, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 51,000.

Since i bought this vehicle, i have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns". i now have a vehicle, that i'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, i was told a computer reprogram would fix the issue. i performed a vin audit, and some of the visits to the multiple dealers don't reflect the actual service, but i have my documents. now i have a negative equity vehicle that i fear to drive, at the moment i just took the car to the dealer, they looked at it and now the engine light is off. i have oral fear the inconsistencies of this vehicle, so i have purchased a new vehicle, until i get a resolve. i took the car to the dealer after multiple complete loss of power on i-80 while coming back from a family trip from nyc. going 65 mph to have the vehicle loss complete power is insane. the only resolve was to pull over, wait, and try again.

Tl* the contact owns a 2014 jeep cherokee. while driving 15 mph, the vehicle stalled without warning. the vehicle was taken to ourisman chrysler, dodge, jeep of bowie, maryland where the vehicle was diagnosed as having a faulty alternator. the dealer stated that the contact would have to pay for the repair because it was previously repaired under an alternator recall in 2015. the manufacturer was made aware of the issue. the failure mileage was 94,000.

When my vehicle is in motion on city streets and on the freeways, it jerks and lunges and has shifting problems due to a 9 speed faulty transmission system.

When the fuel tank is allowed to auto fuel to full, without forcing extra fuel in the tank, the vehicle will stumble and die when entering traffic while leaving the fueling station. if we purposely fuel the tank no more than 75%, the issue does not occur. every time the tank is allowed to fuel to full, the event happens. as speaking with my dealership in texas, they have acknowledged an increasing awareness of a rise in complaints regarding the patriot and cherokee models. this is an extremely dangerous situation which disables the power steering and power brakes, regardless of the environment you have entered, when the vehicle fails. the fuel and vapor separator located on the top of the fuel tank assembly is apparently the culprit. when raw fuel is allowed to travel to the charcoal canister, the on board computer recognizes a dire situation and shuts down the engine. i am an ase master mechanic and work for a large school district managing the fleet. imagine your elderly mother or grandmother faced with this situation an a busy highway.

When flat towing our 2014 jeep cherokee with active drive ii on a rough road at a speed of approximately 45 mph, the car vibrated so badly it shook our 30,000 lb motorhome so badly that we had to completely stop the rig and then resume movement. the second time this happened we were on hwy 116 near petaluma, ca and we were in heavy traffic and the roadway had no verge. it was only by luck that we did not wreck or cause a wreck. owner forums indicate this has happened to other jeep cherokee owners. why doesn't chrysler motors have to fix this? we could have been killed or killed someone. this happened three times in the sam general area but there was no safe place for us to pull over and disconnect the jeep. please help us.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle was unstable while towing at any rate of speed. the failure occurred without warning. the vehicle swayed violently back and forth. the dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. the manufacturer was notified and stated that they would research the concern. the vehicle was not repaired. the failure mileage was not available. *js

Tl* the contact owns a 2014 jeep cherokee. while driving at unknown speeds, the vehicle burned an excessive amount of oil and stalled without warning. the vehicle was taken to an independent mechanic. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and opened case number: 32089788. no further assistance was offered. the failure mileage was 90,000.

I nearly had a catastrophic accident when the vehicle went into a "death wobble" as a result of a defect in the vehicle when being towed four down. this should be a recall for jeep vehicles with the active drive ii transmission. i purchased the vehicle in 2014 with the knowledge of jeep it was going to be towed behind a motorhome.

On july 16, 2017 we downloaded a software update. we followed the directions on the screen so the car was parked and did not move during the process after it was complete we began to experience issues with the car such as no back up camera, flashing lights on the dash screen i.e. the odometer sometimes it will flash that 911 call assistance needs maintenance and is not functioning since the update was two weeks ago the car has been driven and these issues are still a problem

Car was randomly shutting off while driving and shifting was very harsh. brought it to dealer who did software update and told me i should have known that this car's oil has to be checked every 1,000 miles. not currently having shutting off problems anymore, but shifting and lurching remains. trying another dealer to see if they can fix it. opened a complaint with chrysler, who gave me a case # and said bring it to a dealer. this is a known issue and should have full transmission replacement!

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the gear shift failed to work and a loud noise was heard when attempting to change gears. the failure occurred without warning. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired.the manufacturer was not contacted. the failure mileage was approximately 19,000. updated 08/22/17*lj the consumer stated the vehicle would shut down while in motion. the battery was changed, but the failure recurred. *js

Ongoing transmission issue - even after software updates the transmission on this 2014 trailhawk fails without warning. this has always happened while driving on city streets. the vehicle just shuts down, the transmission loses power and forward momentum. the vehicle is still running, but you can press down on the accelerator and go nowhere, steering is also affected. first, we were told by san antonio chrysler dodge jeep that this was an issue with the fuel tank - that filling up the vehicle causes fuel to spill over into some area causing it to stall... really ?... okay. then we were told it was a software issue and an update would fix the problem - nope. this has happened to us while trying to make left-hand turns, while traveling in heavy traffic, and while trying to accelerate into intersections or while accelerating out into traffic from parking lots... and it happens without warning - the vehicle just quits. it's dangerous and you take your life into your own hands every time you drive it. the latest software updates were done in january 2017 (which cdj wanted to charge us for). the updates still didn't fix the problem so we left the trailhawk sitting in the driveway - that killed our battery. the trailhawk is at the dealership now and they want $300.00 (250. plus labor) for a new battery and charge us to do another "transmission software update" because it's "not under warranty" even though we bought the extended 75,000 mile warranty (which was supposed to be a chrysler warranty, but we have recently learned is a 3rd party warranty" -_- . i'm tired of chrysler's inability to fix this ongoing and dangerous situation - and we are still making our payments on a vehicle we can't drive.

Really bad/rough gear shifting, jumping, banging, lurching. violently shaking and sometimes doesn't even go into gear when accelerating from a stop. on city streets when having to stop for a stop sign or traffic light

The car when driving shift.s like to second gear.

Was driving the car and transmission started to disengage. rpms were going high but the car was not moving. later that day, the car lunged and the service transmission light came on the car dashboard. the car would go in reverse but not forward. we turned it off, then back on. same issue but the car let us drive it home. had to have the car towed to the dealership. this is a 2014 jeep cherokee trailhawk with only 22,000 miles. the transmission has been acting up since the day we purchased it. it's an automatic shift, but it is very rough, the car hestiates when you press on the gas. not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.

When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot i am referring to), when the jeep hits it, it has a death wobble in the front end!!! cruise control speeds up on a very small decline in the road every time used!!! from a stop, the car has a hard shift when beginning to press accelerator!!! hands free voice gets my voice request wrong almost every time!!!

2014 jeep cherokee (kl) 8/29/2016 while my wife was driving down a busy hwy the vehicle stalled and lost all power. she had to coast into a local firestation lot and park the vehicle. the screen said put car in park and restart. she did it did nothing. then the screen said service transmission and restart. the 2nd time she did it started and when she put the vehicle into drive it made a loud clunk noise and shook the car. we drove it to the dealer and the code showed the clutches were seized. the dealer said per chrysler to reset the code do updates and test drive and see if the code comes back on. after they drove it 50 miles they said it was good to go and couldnt duplicate it. well today 9/19/2016 it did it again the exact same thing. this time my wife had the kids in the vehicle on a busy hwy. called dealer took it to them and now cars deemed unsafe and thee issued us a rental cover by chrysler. but they are not sure what the problem is and have no time frame or whats wrong with vehicle. something is wrong with this vehicle as this happen twice in less than a month.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the vehicle stalled and the service transmission warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the trans axle wire harness needed to be replaced. the vin was included in nhtsa campaign number: 16v529000 (power train). the vehicle was not repaired due to the parts being unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 27,450. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. while driving 70 mph, the vehicle stalled without warning and failed to restart. the vehicle was towed to the dealer where it was diagnosed that the electrical system failed and the valve body and body control module needed to be replaced. the vehicle was repaired, but the failure recurred three additional times. the contact mentioned that the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was notified of the failure. the failure mileage was 11,000. the consumer stated the vehicle broke down on four separate occasions.. when the consumer tried to restart the vehicle, the electrical components came on and the engine tried to turn over, but failed. all power to the vehicle was working inside; radio, dash, touch screen and lights were on. the consumer tried to restart it again, but the engine did not even turn over, but all the electrical components continued to work. the consumer called a tow truck, and when he jump started it, the vehicle made a loud noise when dropping into gear and jerked upon acceleration. when the vehicle broke down the fourth time, it dropped out of gear with a jerking motion. the transmission failed while merging into the traffic. once the vehicle transmission dropped out of gear, the parking brake engaged and the vehicle proceeded to fish tail across three lanes of traffic. the vehicle loss power steering and failed to accelerate. updated 11/08/16.*jb updated 11/08/16*lj *tr

Tl* the contact owns a 2014 jeep cherokee. while driving approximately 15 mph, the vehicle lost power and the dtc warning indicator illuminated. the vehicle restarted after several attempts, but the failure recurred several times. the vehicle was taken to the dealer where the failure could not be duplicated.the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the remedy was not yet available. the manufacturer was not notified of the failure. the approximate failure mileage was 20,000. vin tool confirms parts not available.

While driving up a parking garage ramp transmission went out causing jeep to roll back down ramp until brakes applied. all warning lights came on. let jeep set for a few moments, shut engine off, and when restarted was able to move it to a safe area, but transmission shifted hard, jarring the jeep. next morning when started, jeep ran fine, but check engine light was on. took jeep to dealer to get checked, was told 4 new recalls on it including transmission issue. not sure if this issue is related to current recall on the transmission or not.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. nothing seems to be happening to resolve these issues. two of the recalls can result in loss of power while driving.

Tl* the contact owns a 2014 jeep cherokee. while the vehicle was being flat towed, it vibrated uncontrollably. the contact stated that there was a death wobble to the vehicle. the vehicle was taken to the dealer where it was diagnosed, but the faiulre could not be duplicated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 300.

Tl* the contact owns a 2014 jeep cherokee. when the contact depressed the accelerator pedal, the vehicle would not accelerate, the transmission indicator illuminated, and the "shift to park and restart" message appeared. the vehicle was taken to the dealer, but the failure could not be duplicated. the manufacturer was notified of the failure. the failure mileage was 28,000.

Tl* the contact owns a 2014 jeep cherokee. while attempting to operate the vehicle, it failed to register the correct gear. it took numerous attempts to operate the vehicle. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was approximately 90,000. vin tool confirms parts not available. updated 11/07/16*lj the consumer stated one month after purchase, the vehicle failed to pull the boat from the ramp.. the body range replaced. updated 12/13/16.*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

We purchased a 2014 jeep cherokee limited, 4wd w/active drive 2 in january 2014. when we purchased this vehicle, we traded in a gmc terrain. we were certain that the jeep was going to be a fantastic purchase, knowing the reputation of jeep. we have had nothing but what i'd call serious problems with the transmission. every time i take it in for an oil change, i mention it, and they do "software updates." each software update that has been done has not corrected the problem still. all it's done is created a different problem. there have now been 5 recalls on this vehicle, 1 of which hasn't been taken care of yet because jeep hasn't come up with a replacement part, so i'm stuck with a rental renegade that is nowhere near comparable to my cherokee limited 4wd, for an "unspecified amount of time." my steering column makes a grinding noise louder than a 40 year old truck. the dealership told me that it was a normal sound. no vehicle i've ever driven has sounded like this, especially one that cost me $40,000!!!

Driving down the highway my emergency transmission service and brake service lights came on. i immediately pulled to the side of the road because i could no longer accelerate. i shifted the vehicle into park and restarted it, this temporarily solved the issue. i was able to continue for 2 miles before the vehicle suffered from the same problem again. i had to get the vehicle towed and transmission repaired. my jeep has less then 30,000 miles.

Tl* the contact owns a 2014 jeep cherokee. while driving, the vehicle lost power and the transmission indicator illuminated. the vehicle was included in nhtsa campaign number: 16v529000 (power train), but the remedy was not available. the manufacturer was notified of the failure. the failure mileage was 39,963.

Tl* the contact owns a 2014 jeep cherokee. while driving 60 mph, the vehicle stalled without warning. the contact was able to restart the vehicle, but the issue recurred. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 50,000. the vin was not available.

Takada recall transmission shifts hard in 1 -3 gears, hesitates on acceleration, stays in low gear on steep incline, drops into neutral uncontrolled and lunges car forward when shifting through first three gears.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the reasonable amount of time for the recall repair. while driving approximately 35 mph turning the vehicle to the left, the vehicle failed to turn with the road. the vehicle went off the road and flipped several times on all sides. the passenger lunged forward and fractured the windshield. the vehicle was desroyed and towed. the air bags did not deploy. the passenger received facial, neck, back, and head injuries. medical attention was needed. a police report was filed. the contact's insurance company stated that the body control module failed and caused the crash. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 26,000.

Car was parked and upon startup produced a loud bang. car reversed after a jerk and a complete loss of power. turned car off and turned it back on. felt like it rode in neutral without the ability to accelerate. almost caused an accident. i had my child in the back seat. every light on the dashboard lit up-failed transmission ect... i have photo documentation.

The transmission on this vehicle makes it very dangerous!! surging, hesitation, speeding up, hard shifts continually. the transmission was replaced and it was serviced many times with no improvements. when you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. it causes a very dangerous situation and i have almost been hit by another vehicle many times due to the transmission issues. the headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.

September 12 2016 460 county route 7 pine plains ny 12567 518-398-0366- home 914-489-9033- cell 914-393-8749 (husband's cell) re: s55/nhtsa 16v-529 vin: last 8- ew212459 i received in the mail a recall on my jeep cherokee for transaxle wire harness. i called village dodge, duchess dodge and they have not received the parts to fix the recall. it is very disturbing to think i might crash out to loss of motive power. why do the dealerships not have parts yet? after speaking with your fca recall assistance center 1 800 853 1404 angel would only give me her name would not tell me an operator number what state she was in or any information that i contacted the center. i asked for a supervisor and placed on hold. i am requesting a loaning car. finally angel came back on the phone when i asked again for what state she was in angel stated farmington hills michigan. angel told me that i have 24 to 48 hours for a call back from the supervisor. loaner car will also take 24 to 48 hour for someone call me back and i am being placed on special tracking list. this is unacceptable to be expected to drive a vehicle that could crash and possibly kill me or some innocent drivers. i expect something would be done immediately.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the recall notice for nhtsa campaign number: 16v5290000 (power train) was received in september of 2016. after contacting the dealer and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. the vin tool confirms parts not available.

Sudden unintended acceleration (over 2000 rpm) when breaking or coasting to a stop. vehicle speed control component needs to be reprogramed or replaced in automatic transmission. problem not fixed during last checkup.

There have been several recalls on my vehicle since purchasing it almost 2 years ago. i've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. i contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. one month after purchasing it is when i started needing to get the vehicle serviced several times. this latest recall, i have reached out to the dealer and the "earliest" appointment isn't until november. i called nhtsa customer service today to see if they could "speed up the process" but they too were very unhelpful. the person i spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. now, i am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. in the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. what exactly am i supposed to do now? i use this vehicle everyday and i am not the only passenger in it. i've contacted nhtsa before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. i'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.

I was driving on interstate 75 and my vehicle came to a sudden complete stop luckily it was heavy traffic so i was not going very fast. the display said service transmission and it would not shift to drive after a few minutes and turning the vehicle off it worked but now check engine light is on.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the air bag warning error indicator illuminated intermittently. the vehicle stalled without warning. the vehicle was taken to a dealer where it was diagnosed that the wiring harness needed to be replaced. the vehicle was repaired, but the failure recurred numerous times. the manufacturer was notified of the failure. the approximate failure mileage was 5,000.

This vehicle has been serviced 2 times since i have owned it due to loss of motive power. now i am receiving a recall for an issue that could cause the same type of motive power loss and potential crash without warning. i travel significant miles every day with this vehicle and with my children. this is putting lives at risk and i am significantly concerned about this recall. i called a jeep dealership today and was told it could be months before this is corrected as parts are not even manufactured yet for this issue.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The car will randomly throw code and begin flashing transmission problems. it happened to me while driving on a city street in all 3 cases. luckily i was not yet on the highway. this seems to be related to the recall that has no solution. this is not acceptable. the car becomes undriveable while in motion. i commute 85 miles per day on a highway with a 15 mo old baby. this is not safe. there is no solution. i want a way out of the car before seeking litigation. this is the 3rd time this has happened in 6 weeks.

The transmission on our jeep has been in 4 times for this repair and they admit it is a problem with the software. the problem is a hesitation between gears. it happens when you pullout to pass and it takes 3 to 4 seconds for the transmission to respond to the gas input and then it takes off but it is to late and you have to brake and get back in line. it also happens in snow or icy conditions when you add gas it doesn't respond and feels like it is in neutral and then kicks in and you lose traction. this happens when entering a driveway uphill also. i've never experienced this response from a vehicle before and feel it is a safety issue.

Ever since corwin dodge has put the new transmission in, the problem has worsened. the issue has been duplicated by service manager jd weatherfield, who no longer works for corwin dodge (probably needs to be looked into). the transmission problem has been diagnosed several times and updates were suposedly given??? last week chrysler llc gave me an authorization number for a rental through enterprise. this means chrysler was paying for the rental till my jeep was fixed. wrong! i look at my bank account and there was $150 pulled off of my debit card! i was never notified that my jeep was done. i definitely was not notified that i was paying for the rental. while my care is in the shop, i need something to drive. this is why chrysler llc gave enterprise an authorization #! i request that chrysler take back the jeep and payoff the loan. another option i was given by chrysler was to be given a new jeep latitude with same msrp and transfer my loan to that vehicle. i am not able to trade in cause they offered me $12,000 and i owe $22,000 on it... i really need a supervisor or someone who understands what is going on with my jeep. i need them to understand that it is not "operating as designed" ! when i bought the vehicle with 10 mile on it, up until 6,000 miles, never did it jump like that. then from 6,000 miles till 48,000 miles and over 10 services for the transmission, nothing but issues. even the rental i drive, which is a 2016 jeep cherokee latitude, drives perfect. now that is "operating as designed". not juming around and hesitating before shifting into gear.

I have had numerous incidents where the transmission shifts unreliably and dangerously. of most concerns, i have had it repeatedly both shift to neutral, or shift to a much higher gear when trying to merge with traffic from a stop. it is scary to merge with traffic only to have the car lose power dramatically. sometimes when pressing the gas pedal, the car just coasts for a second or so. apparently one of the fixes was to keep the transmission from shifting to 2nd or first when slowing - you have to stop completely. at 3 mph, there is no acceleration available in 3rd gear. while there have been a couple of software updates, they have actually made these problem worse. i am the only driver, so it is not an issue with adaptive software being confused by multiple drivers. the dealer provides nothing but doubletalk and apparently is not being supported by fca.

Major safety issue. my family and i were several close calls resulting from the faulty transmission. for example, nearly t-boned by oncoming traffic because the transmission did not shift into gear causing a hesitation (pausing the vehicle onto oncoming traffic). several other times while approaching a red light, the jeep would jump (yes, literally jump) forward nearly hitting car in front of us. same thing in a drive thru bank or restaurant. transmission issue began at 6,000 miles and was purchased on 10/4/2014 (within the 2 yr period and before 24,000 miles). i am clueless on what to do? i want to thank you again for your help and pointing me in the right direction if possible... for the record! the jeep is not, i repeat not running correctly. in the last month, we were almost in three accidents. is that what it is going to take, us to get injured or worse? two weeks ago we are approaching a red light and while approaching the car in front of me (about 3 mph) the light turned green. and the car jumped into gear almost hitting the car in front of me. if the car in front of me would not have sped up, we would have hit them. please keep in mind, my foot was on the break while it was jumping fwd. i am no longer driving this jeep till it gets fixed. i want you to know it is unsafe. period. i am not going to put me. my fiance, and/or our kids any longer. ever since corwin dodge has put the new transmission in, the problem has worsened. the issue has been duplicated by service manager jd weatherfield the transmission problem has been diagnosed several times and updates were supposedly given??? please see attached the last 11 issues with transmission. respectfully request a chrysler buyback option. lemon law. thank you

While driving on the interstate, the lights for electric stability control, engine and park brake came on. the "service transmission" notice and "service park brake" appeared. then the vehicle would not accelerate and would get to 4 rpm while going at 50 mph. bad jumping, lurching, banging when shifting gears or accelerating from a stop.

Sometimes the car will not go when the gas peddle is pushed, other times it will squel the front wheels when pressing the gas peddle and sometimes it lurches when pressing the gas peddle. we've taken it to the jepp dealer and they have done the transmission updates. we talked to jim smolich jeep dealer and they told us they are waiting for a recall becasue they can't do anything to resolve the problem.

For the past 2 weeks, my dashboard lights flicker on and off. there is an audible click and then they turn off and back on. i do not have automatic headlamps but the action and sound is similar to a vehicle which is equipped with this feature except that instead of the dashboard lights changing brightness, they go off completely. i do not know if this affects my running lights or headlamps as i have not yet been driving in conditions that would let me easily determine whether they turn off when this occurs. this always happens while i am driving most notably upon a slow down or acceleration at a light or stopsign. this has happened multiple times, almost daily during my brief commutes.

Driving home from the store the transmission kicked into first gear with no warning. was unable to get out of first gear and almost caused an accident. scared and being terrified of the incident pulled off the road. after restarting was still not able to get out of first gear. odd cause i've owned my 2014 jeep cherokee less then a year and has less then 55,000 miles on it. took it into chrysler dealership and after finally looking at it a week later said the internal transmission censor wiring harness has a shortage. this could of killed my family as this is similar to recall code s55 that was just opened by nhtsa reference#16v529000. only difference in that code and mine is mine gets stuck in first gear and won't come out of first gear. they didn't care that my family could of died. no sorry no nothing just said it's not under the power train warranty cause it's the harness although that's was ceased the transmission the safety of my family. it's unexceptable and i hope i can get an investigation on this. i know lives are at stake cause mine was put on the line due to bad product or defected product.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the system board randomly lost power and the vehicle suddenly shut off. the vehicle was towed to the dealer, but the cause of the failures was not available. the manufacturer was notified of the failures. the failure mileage was 20,000.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at 45 mph, the vehicle downshifted while the accelerator pedal was depressed without warning. the vehicle was taken to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 44,000.

A year ago i purchased a 2014 jeep cherokee. shortly after i had a scare when driving my car and all of the sudden it jerked me forward as it jumped into the next gear. it felt like the vehicle got stuck as the rpm's would rev up but i went no where then all of the sudden the car jumps forward.there is clearly a issue with the transmission almost getting stuck then jerking you into the next gear. i notified the dealership and they stated they were aware of this problem but there is no fix. i also went home and looked up this transmission issue and was floored by the amount of complaints regarding this same thing! this problem has progressively gotten worse and more frequent when driving. i do not feel safe driving this vehicle with my child in the back seat. i do not feel i should be financing a known faulty vehicle. they should offer a complete buy back to allow me to purchase a safe and reliable vehicle to drive. this is truly an accident waiting to happen to someone soon. please help!

Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. transmission is still not fixed nor functioning properly. this also triggers the stability control to malfunction and lose control on slippery surfaces. now the four wheel drive feature is broken and not functioning as well. dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. this vehicles transmission is a huge safety and loss of vehicle control issue.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure). the dealer stated that the part was not available and would take two days to be delivered from boston. the dealer failed to provide the part. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Transmission is unpredictable and sometimes losses power. biggest loss of power is when speed has reduced while going up-hill, especially if there is a turn involved. at that point, car can virtual stall.

My car stalls randomly (approximately every 1000 miles) while i'm driving (in motion). there is no warning. this last time the car stopped when i was traveling 70 miles per hour on hwy 5 - just died right in the lane!! it has also stalled at busy intersections, on onramps, huge hills etc. i finally - after 10 visits to the jeep repair shop - understand from the dealership that the car needs a new engine to fix the problem. but they say this is acceptable under jeep guidelines and won't pay for the new engine... i've put over 20 quarts of expensive synthetic oil in my car over the past year and never know if the car will be safe to drive. this is the worst car i've ever had and i'm disgusted with jeep. by the way - i just found out it needs a fifth recall - part still in development (as always). when i asked the woman who told me of this new development, she couldn't explain what the risk is while we wait for the new part. in 2 1/2 years of owning this piece of crap car, i've had five recalls and over a dozen stalls... i'm so angry and bummed.

Vehicle doesn't idle at stop signs or light, often the engine shuts down if brake is applied abruptly. when selecting drive from reverse the vehicle engine dies and same with turning left or right if your feet is not on the accelerator pedal. happens both on the highway or around local streets.

When "service transmission" indicator goes on, the transmission becomes ineffective and vehicle looses power. the vehicle usually remains in this condition for several hours before indicator warning goes away and transmission becomes operative. dealership installed a software fix but the problem has reoccurred since the fix. concerned about safety if problem occurs at high speeds or in heavy traffic. the several occurances to-date have all occurred at low speeds. the internet is full of complaints regarding this issue

I started my car and shifted it to reverse on a slight decline in my driveway. the car shook and made a strange noise. i pushed the accelerator and car rolled foward not doing anything. i shifted it back to park and the whole car shook again. i did it again from park to reverse to drive and it shook every time. the dash said service transmission and parking brake. i turned the car off and now it only has the service transmission light on. i tried again a day later and it does shift but makes a crunching sound under the clutch. i contacted chrysler and they are calling me back with a case worker. my jeep has 18000 miles on it. i have had no other issues except the delay from 2nd gear and the delay of the car taking off when you accelerate but i figured it was designed that way.

The issue was in fact duplicated by service advisor david o'neil several times when i first had the issue. his way to fix it was the updates. these updates did not work and only made it worse. he will be able to confirm as well as the first three to four service records. please, let it be known that on 7-26-2016 @4:30pm, youngblood jeep, service manager, mr. phillips; chrysler llc, district service service and parts manager, tony aguillo; and district field engineer, tyler yoemans, have denied me to get my 2014 jeep cherokee serviced at youngblood jeep. they also stated verbally that lemon law is not an option because its past 24,000 miles and/or the two year purchase date of the new vehicle. first, it was purchased new (10 miles) from youngblood jeep. second, initiated service records since the vehicle had approx. 6,000 miles on it. third, purchase date was 10/4/2014. two years from that is 10/4/2016. i have the 100,000 power tran warranty and the extended route 66 warranty through blu current. before i utilize the route 66 extended warranty i would like to utilize my 100,000 powertran warranty. i was turned away when dropping me vehicle to get it serviced. the 2014 jeep cherokee latitude that i purchased in 10/2014 is extremely unsafe. i was advised that i should bring the 2014 jeep cherokee latitude to a "transmission specialist" i was also advised by my. phillips that the operating design of the transmission is to completely stop then accelerate after being completely stopped. two things... one, if you come to a stop light and the light turns green, i should stop before i accelerate? two, when i am turning left and crossing oncoming traffic, i should stop even if i have significant room to turn left?

Ongoing issues with 9 speed transmission since the vehicle was delivered new. 8 service dates in dealer service shop varying from 1-30 days duration totaling 64 days. transmission has been replaced completely twice, transmission control module replaced twice, multiples software updates under warranty. date of occurrence listed in this form is the last date of service. following are symptoms: transmission does not downshift when slowing around curves and lugs in too high of a gear when accelerating. • transmission intermittently slips when slowly accelerating on moderate to steep slopes from a stop - then abruptly lunges into gear. • when at speed, the transmission exhibits long delays when acceleration is attempted. • when shifting into reverse, transmission intermittently does not initially engage – then abruptly engages. • transmission unexpectedly disengages or shifts into neutral.

I have a jeep cherokee latitude. it has been recalled 5 times and today shutdown abruptly with a transmission failure.it put me at considerable risk as i was in the middle of fast moving traffic. this is unacceptable. i called the manufacturer and asked that jeep extend my warranty for three years as i have no confidence in the vehicle. so far they have refused. how outrageous. yes, purchase our vehicle that will put you at risk and expect no compensation form jeep. how do we start a class action suit?

Driving at low speeds on a city street, the car started to shake and buck and stopped without warning. i got a message readout that said transmission failure. then it said to start the car in park? it took several tries, but i had cars in back of me honking and had to move it. finally it started but continues to shake and kept turning off. i managed to get it into a parking lot so it was safe. the dealer says it is some part in the transmission and they are repairing it. i am too scared to drive it again. i commute on a major highway at high speeds. if it happens again, i will probably be killed.

Twice, while driving on the highway my vehicle warning lights came on and said transmission needed serviced, service parking brake, shift vehicle into "p" then desired gear, and vehicle lost acceleration almost causing an accident. the most recent was 23 august 2016. i took the vehicle into the dealer and they said it was subject to a recently released recall from chrysler, recall s55 however they have no parts to fix it at this time and there was no eta on when it would be fixed. chrysler offered no remedy or alternate vehicle to drive until this problem could be fixed.

While driving about 50 mph on winding hilly country road, the vehicle suddenly jerked and all the dashboard lights lit up. the car completely shut down. this shutdown lasted for only 2-3 seconds and then restarted as if nothing ever happened. it was not necessary for the driver to do anything. there was no need to restart the vehicle it restarted on its own as the key remained in the ignition and we did not touch it.

While driving 10-15 mph in my neighborhood my jeep slipped out of gear made a grinding noise and came to an abrupt stop. my engine light came on and a "service transmission" warning popped up. my dashboard instructed me to shift the car in to "p" then into my desired gear. i shifted the car in to park, pressed on the brake and shifted the car into "d" released the brake and proceeded to step on the gas only to have the engine rev like it was still in neutral or park. i shifted the car back into park and shut off my vehicle. i restarted the vehicle and attempted to place the car in "d." the transmission made a grinding noise and did not shift smoothly into gear making a loud clicking sound. this happened twice in a span of 500 ft. a transmission shop couldn't find a issue and recommended i take it to a jeep dealership. it is currently there having the same issues.

Purchased the 2014 jeep cherokee june 2014. at 7,000 miles it started banging into gear from 2nd to 3rd. brought it in a few times within that year and they couldn't duplicate the condition but reflased the tcm unit several times. after changing dealerships months later the following year in 2015 i addressed the problem to them. same thing in which the problem couldn't be duplicated. in february another trip to the dealership and this time they found the defect in the transmission valve body. the repair was made. april 7 2016 back to the dealership with the same similar problem. this time they replaced the transmission. now the problem is with delayed downshifting while changing lanes mostly. i was almost rear ended with my son driving on his driving permit. that was very close. he even expressed his concern of the vehicle not responding to a downshift. he now is reluctant to drive my jeep. it has become a hazardous situation while driving. sometime in september i will address the issue in the delayed downshifting problem.

Major issues with the 9 speed transmission. vehicle jumps, bangs and lurches forward when coming to a stop. it also lunges forward when lightly tapping the gas. also experiencing issues with the lower gears (1-4). extremely rough shifts between (1-4). i brought it in for service several times and as per the service director, "vehicle shifting as design intent". back in jan 2016, i pull the jeep out of the driveway and try to put it in drive and give it gas, it would not move. seemed like it was in a higher gear (4 or 5) instead of 1st great. i turned the vehicle off, waited a few minutes and then back on. the check engine light was on and i was able to atleast drive it to pick up my kid at the bus stop but it was running extremely rough. i brought it in for service and they said it's not the trans but they did replace a camshaft sensor. still experiencing issues with the shifts after replacing the sensor. just this past week the vehicle stopped driving while my wife and 2 kids were driving on a major highway in nj. the jeep was still running, ac was on, all the lights lit up on the dashboard and the power steering also stopped working. luckily, my wife was able to muscle the car onto the shoulder. we called service dept and they sent a tow truck. the driver goes to put it in reverse and it goes forward, not once but twice! this is an extremely dangerous vehicle! any help is greatly appreciated!

This zf 9 spd transmission is the worst thing invented. it shifts eractic, rough, clunky, and slips. told dealer about it, had it in for software update, still doing the same. i will trade it away as soon as i can.

Transmission shifting very rough.when it changes gears it jumps,lurches abruptly while driving

Front windshield cracking.

The transmission sticks in neutral and i have to stop the vehicle, put it in park, engage the parking brake, disengage the parking brake, and shift into drive in order to fix the issue. there are several known issues with the 9-speed transmission. there have been two recalls and still giving me problems. i took it to the shop today. i have no idea how much this is going to cost.

The cruise control does not disengage when i push the cruise control cancel button. when i have the cruise control on and going 65mph, (on a highway) or so, in a high elevation and want the cruise off, i press the brake, the cruise control does not disengage. if i press the cruise control "cancel" button, the cruise control does not disengage. i can tell because the cruise control light on the dash is still lit. what does turn off the cruise control is pressing the cruise control button that i push to engage cruise control in the first place. so to turn off the cruise control, i must press the cruise control "on" button. shouldn't pressing the brake or the cruise control cancel button turn off cruise control all the time? i have placed another complaint on this subject before with you, but before i didn't know how to cancel the cruise control. now i have found that i must press the button that also turns it on to turn it off.

It feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. and once it does start moving, it’s a coin flip if you’re going to steadily get up to speed or squeal some tires. this is going to shorten the life of the jeep. it also hangs out in 2nd gear for too long. when the transmission finally shifts into 3rd gear it is aggressive, lurching transition.

Stopped at intersection to pull out. pressed on the gas and had acceleration for 1 second and then lost all power. did not have the ability to go forward. luckily i had enough momentum to get off the road. if not i could have been killed.

I didn’t know just how quirkily sensitive this vehicle would become to starting off; especially after fca started recalls for transmission software updates. this (r01) was completed on the vehicle, (march 2015 at 17,399 miles). until i got rid of the vehicle in may 2016 it became a crap-shoot as to how the vehicle would respond to acceleration from either a full or rolling stop. in may 2015 (20,362 miles), i had my first transmission failure after making a turn from a full stop. there were service transmission and parking brake warnings. i stopping,put the vehicle into park and turned off the ignition. i was able to restart and engage the transmission and drive to dealership. diagnoses found multiple stored codes related to the trans flash recall. in august 2015, (23,861 miles) there was the 2nd incident when the transmission locked into 2nd gear while going down a winding road and remained so until we were on flatter ground. the dealer reprogrammed the transmission control module. 25 days later (aug 31, 2015 and 24,174 miles) the vehicle was back in the shop when the “service shifter and transmission” indicators came on. diagnoses found dtcs p0978 and u0402, whatever that means. i filed a complaint with fca jeep customer service (case #27729231) on september 2, 2015. they offered no solution or resolution. in may 2016, (34,833 miles) while driving up a winding hill at about 40 mph the vehicle went into neutral and would not engage any gear other than park. i proceeded to put the vehicle in park, turn-off the ignition, restart the vehicle, and engage the transmission which never got out of 3rd gear on the drive to a jeep dealer. they refer to this as “limp” mode, which tells me a lot about what fca knew of their transmission problems. they found and replaced a faulty transmission valve body which facilitates electronic transmission shifting from one gear to another.

I have had multiple instances of the transmission falling out of gear and losing all power. in order to get any acceleration i have to restart the car multiple times. at this point i will be unable to get above 5-10 mph. when shifting between gears during these instances the car will jerk violently as i shift between p r n & d. on one occasion the car accelerated in reverse when the dash shows that i was in d. in every instance this has occurred while i was driving the vehicle. multiple times both on the freeway and on city streets. when the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on. the issue is not affected by speed, turning, etc. i currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem. i have taken video records of the latest instances and shown the service advisors.

Car was purchased brand new in march of 2014. has consistently had issues with the transmission. car shift hard (in the lower gears), transmission makes loud noises, and has repeatedly jerked forward when downshifting. there have been a few times where i nearly rear ended another vehicle due to this. have had the car back to the dealer for all recalls and transmission software updates as required. i am currently at 75,000 miles and now the car is randomly stalling when slowing down or backing out of my driveway. i am going to be taking it to the dealership in two weeks when i am on vacation to see what the issue is. very unsafe vehicle!

Jeep cherokee: this is the worst vehicle i have ever purchased! i had my previous vehicle for 13 years 192,000 miles and never had trouble with it. the zf9 transmition sucks. i have survived several close calls and won't let my children drive it as i fear they will be in a car accident. the transmission slips, shifts hard, erratic and jerks you and your passengers around in the car. the dealership has not been able to fix this problem and i fear things will only get worse! i will never purchase jeep again.

Purchased the 2014 jeep cherokee and initially had trouble with the zf 9-speed. issues involved jerky rides in the low gears. issues were so bad that at times the car would take 5-10 seconds to switch gears and i would be stuck in neutral in the middle of the road, almost causing several accidents. i have now taken my car to two dealerships over the past 2+ years roughly 7 times and theyve perfomed system updates that are supposed to help. they have yet to help and most recently i was involved in another near accident. i have called the fiat chrysler service center to put a case together. i am very frustrated with my purchase and hope that they can fix these issues. a more concerning issue was after two weeks of purchase. i was driving on the highway, going roughly 70 mph, and a warning light appeared on the dash screen and they all the screens went black and i lost the ability to accelerate. i was forced to move from the left lane to the far right and let the car come to a stop. i contacted the jeep dealership, since it had only been 2 weeks after purchase, and they told they didnt know what was wrong and to just turn off the car and wait 5 minutes and then try again. after doing this i drove the car to the dealership and asked them for a reason to why it happened. they couldn't provide an answer and saw nothing wrong with the car. 2 years went by and this hadnt happened again, until this january. i was again on the highway and lost control of accelerating and almost was in an accident. i brought it to the dealership and they said they performed software updates. hasnt happened again, but last time it took 2 years.

2014 jeep cherokee - transmission is terrible. revs and does not shift; delays in shifting. jerks and pauses. i have had nothing but problems for 2 years; my lease is up in may 2017. i will not get another jeep product.

Tl* the contact owns a 2014 jeep cherokee. while driving 40 mph with a motor home attached, the vehicle began to violently shake (death wobble) without warning the vehicle was taken to a dealer where it was determined that an add on tow package was needed to tow. in addition, the contact mentioned that he purchased the vehicle under the premise of it being ground towable. the manufacturer was made aware of the failure. the failure mileage was approximately 18,000. updated 04/28/17 *lj updated 10/11/2017*js

My jeep stalls without warning while in motion. chrysler was notified as well as my dealer. they both indicate that i need to add oil between 750 to 2000 miles to prevent a stall. the stall is a "safety" feature that prevents the motor from seizing according to chrysler. oil consumption tests were completed at 500 miles with no negative data. there is no warning when the vehicle stalls to include an oil pressure warning. every 750 miles seems excessive and i would like to think that if the vehicle is operating at low oil pressure, that a warning light would indicate that you are about to stall. chrysler has closed my complaint with no further action and indicated it was the owner's responsibility to monitor every 750 miles. each stall was while in motion and on a busy road. the date provided is approximate. stalls have happened multiple times and we replenish synthetic oil with significant regularity.

While driving my 2014 jeep cherokee on a city street, the jeep would randomly lose power and stop moving. i would be accelerating after being at a stop light and the jeep would lose power and stop moving. also, i would be turning the corner at a stop light or stop sign and the jeep would lose power and stop moving. when this occurred, i would place the jeep into park and turn it off. i would have to wait a minimum of 5 minutes before it would restart. once it restarted, i was able to accelerate. i took the jeep to the dealership 4 times before they were able to find a probable problem. however, this was only after i re-created the problem for them since they were unable to recreate it. they thought that the problem was possibly a failed fuel pump module and the charcoal canister saturated and contaminated with raw fuel as a result of faulty fuel pump module.

When vehicle was in drive but at a stopped motion with foot on break the car would want to jump forward. on the highway while driving the car would lose power then slip back into gear when trying to accelerate. finally the car sent error message while driving and would not be 4x4 capable would only shift to certain gears and the power steering stopped working. i just had the car serviced recently and at that time the dealership did a computer upgrade on the transmission system. this is the second issue to occur like this with the transmission with the vehicle since purchased in 2014.

While driving on a city street at about 40 mph, the vehicle shut down and i could not accelerate or steer. i received the message on the message center that said "car must be in park in order to shift." the vehicle started again after about 30 minutes and numerous attempts. the following day, i took the car to the dealer. i ended up being told that they found no oil in the motor, they did an oil change and i should begin an oil consumption test. i should note, i had gone almost 6,000 miles since my last oil change when this occurred and received the "oil change required" message on the message center for the first time that very morning. the dealer told me this is a known problem with this model year and engine. i asked why i didn't get some type of warning light. was told that this model does not have a low oil indicator light. i said ok, but it does have an oil pressure light and a check engine light, why wouldn't one of those come on? they had no answer. i started monitoring the oil myself every 250 miles. after i drove 1000 miles, the oil was at the same full level as it was when the oil change occurred. i went back to the dealer and they came to the same conclusion. i was told to come back again in 1000 miles. i was monitoring the situation for the next 1000 miles and, as of the the day before i took the car in, the oil level dropped about half way down the "full zone". the dealer told me the oil was exactly the same as before and there is nothing wrong with the car! i am fortunate the car stalled while i was driving at a relatively low rate of speed. after researching, this is a common problem in this year's model that jeep is aware of and it sounds like the only solution to the problem is to replace the engine. i was told the same by the dealer initially, but now i am being told there is nothing wrong with the car.

The transmission stalls and dead stops in the middle of the road. this has the drive ii transmission. there has now been 3 transmissions in this car and we do not feel safe being behind the wheel of a car that dead stops. we are very fortunate to not have been involved in a severe crash. there have been other recalls also on this car. those have been taken care of. these have all been since purchase date of july 2014.

Vehicle will randomly die while driving. we have taken the vehicle to our dealership seven times in the three years we have owned it. the dealership claims the the issue is due to needing an oil change but the oil is less than 4000 miles old.

Brought at in for jeep service 3 times as it shakes violently, dashboard engine & transmission idiot lights turn on, car stalls. the 1st and 2nd time jeep claimed it was due to recalls now they blame us for overfilling tank. we are adamant that we did not overfill. when gas tank was filled the pump nozzle was removed when it clicked and stopped. now we are told we need a fuel pump module, emission monitor, carbon canister & celluloids at our expense of $1200+. car is under warranty. this happened when slowing down at a light the 1st time on a city street, pulling into a parking space the 2nd time and pulling into driveway 3rd time. i contend that if the fuel pump module was not functioning properly perhaps this created a situation that would not allow the proper vacuum to build to let the gas station pump know the tank was full. no gas spilled out at the pump. we cannot have a vehicle that cannot be filled or that we can't trust is being read correctly by the gas pumps. call backs from customer care are nearly non-existent. car has been in the jeep shop since february 28th 2017

9 speed transmission issue - (original complaint #10916811) - once again i'm having issues with my 2014 jeep cherokee - after having the computer updated twice in the first two years of ownership and transmission cooler replaced in october of last year(2016) i was told the forward drive issue and hard starts were resolved. as of march 6th of 2017 the engine light is on again and the forward drive issue is back. long pauses in forward momentum and hard shifts. please review this case immediately and offer some sort of guidance on this continued issue. will jeep ever be held accountable for this sub-standard transmission and how many people will need to be injured before they are. the highway safety board needs to take a stand against this product and force chrysler/fiat to act responsibly in this situation. loss of forward power on the highway puts lives in danger. fix this issue fiat!

The transmission randomly slips. from a complete stop, the accelerator is depressed all the way, the rpms are at 5000 and the car does not accelerate. suddenly there is a loud bang and the tires will chirp and the car takes off. the dealer scans the computers and finds no error codes. how can that possibly be with a violent occurrence like this????? i think fca has doctored the software so that it won't show transmission error codes. with all the hundreds of complaints on this problem why aren't you investigating this? do people have to start dying before you get off your asses and do something?

Just under 20,000 miles went to fill up with gas and as soon as i started the pump the gas cuts off as if i had a full tank. i tried tilting the nozzle, pulling it out a bit, trying to slowly pour, etc and nothing worked at two separate stations. can not go with the automatic shutoff i risk over fueling the vehicle if i try to fill it up all the way.

Jeep cherokee recall. i live in colombia and i have a jeep cherokee 2014. this truck has left defective in brakes, transmission always. i have not been informed by "demcautos" about the recall. demcautos. demcautos is the concessionaire where buy my vehicle.

Vehicle driven on a trip over 500 miles with stops along the way. parked overnight. next day trip resumed. within 10 miles from overnight stop and after refueling, "service transmission" warning appeared. vehicle was moving at approximately 35 mph when the warning appeared. a "feeling" like "slipping a clutch" was experienced on this vehicle although it is equipped with an automatic transmission. outside temperature was approximately 71 degrees. transmission temperature was approximately 195 degrees according to vehicle dash info. display. already committed to enter interstate but pulled over on ramp. turned engine off. this action had "reset" the vehicle to normal operation in the past. this time the "service transmission" warning remained after restarting engine. due to the fear of being struck by traffic accelerating for entry on the interstate, along with congestion, road construction, and panic, vehicle entered interstate at a slow speed. exited at next exit and made it to a safer place. parked and shut off the engine. waited approximately 5 minutes. this time the "service transmission" warning was not displayed. trip resumed for approximately 250 miles on interstate and local roadways without a problem. parked vehicle for a few days without driving it. returned, driving about the same distance without a problem. this is the fourth time the vehicle has had problems with the drive train. all past vehicle recalls have been performed. lack of adequate power when needed from the drive train is a significant danger to all. the "service transmission" warning and lack of power in the drive train had occurred during a separate trip recently. vehicle will be taken to the dealer for an opportunity by fca to repair or replace the vehicle.

I started my car to warm it up and in about five minutes time the car was on fire. the vehicle was parked in front of my home. the fire department was called and was able to put it out. just a few days ago my insurance company told me the cause was due to an electrical malfunction. the car was a complete loss.

Vehicle was moving. service transmission warning lit on instrument panel. vehicle transmission was in "d". very little power to transmission. managed to pull over to side of road. turned off engine. waited about ten minutes. restarted. warning remained. drove to safer area. stopped engine. restarted. service transmission light not displayed. vehicle operated normally.

Vehicle moving on interstate.. braking system engaged, warning light to brake came on. no apparent reason. dry roads. night-time. driver did not brake but accelerated and overrode the braking action since there was no reason to stop the vehicle.

After having a software flash to my transmission i noticed the shift lever becoming harder to use. this happens especially backing out of a drive or when spotting a travel trailer. recently i had a loud noise appear and as i drove decided to shift to neutral to see if it was drive train related. to my surprise i was unable to put the vehicle back in drive and i was on a busy street. i had to come to a full stop before the drive selector engaged. the dealer did this upgrade when the car was in for service without any previous notice. if the car is in any motion the shifter will lock out drive or reverse if put into neutral. i was told this was fiats fix for the problems with the grand cherokee and that it cannot be reversed. i find this a big problem. it sounds like a small band aid fix that created another problem. when my car was new it did not act like this. this is no longer the vehicle i purchased and would not recommend it to anyone. i have not heard of any problem with the shifter mechanism on this vehicle. i want my old shifter back again. this problem makes it difficult to put my trailer in a campsite where i have to go back and forth to park it. i called chryslers 800 number with no satisfaction. again if the vehicle is moving a tiny bit and the shifter is put neutral it is locked out until the car is completely at a standstill. if a child reaching to the front seat accidentally moves the shifter on the freeway into neutral you will have to come to a complete stop before you can engage drive again.

I've had the same problem that literally hundreds of other people have had. while driving on the interstate at about 65 mph, my jeep's transmission became unresponsive. it wouldn't change gears while i hit the gas and shifted to neutral and stayed in neutral. the check engine light came on and a message stating "service transmission shift to p then to d" was displayed. i had to coast to a safe location to exit the travel lane and pull-off onto the side of the road. after the vehicle was shut off for about 10 minutes, i started it and the transmission worked. this is the third time this problem has happened to me in the less than 3 years i've owned the jeep. i'm going to sell it because i do not want to risk the chance of having the transmission become unresponsive while i'm on the highway with no shoulder to stop on. it's a blessing nobody has had to stop within the travel lane and caused an accident. i'm very surprised chrysler has not been forced to issue a total recall. this is a serious issue that can lead to someone getting killed.

Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. had to completely come to full stop to correct, this has happened two times. contacted jeep and filed complaint for fix which they will not help with cost. have a case number on file.

Just bought with 40k miles one month ago (1/21/2017). 1 week after buying, while driving through the middle a busy city intersection, the engine shuttered and shut itself off. i was right in middle of intersection. the display indicated that i had to put the car in neutral to restart. i did, but it restarted and pressing gas didn't even rev the engine. i waited about 30 seconds and restarted. it worked and i drove away. found out about safety recall that day and had jeep dealer do the recall the next day..then, 2 weeks later, i was in park at the vet with the engine on, the engine stuttered and did the exact same thing. i restarted it and again, pressing the gas...even flooring it...did not even rev the engine at all. i waited about 30 seconds, restarted, and drove off fine. i got an oil change with full synth (0w 20) oil the next day, because of some reports that the oil could be part of the problem. then only a week later (yesterday, 2/18/17), i was on a trip to west virginia with my wife (140 miles from home), and was driving away from a stop light (turning right) and it did the exact same thing. the engine just shuttered and shut itself off while driving. i was lucky to drift close to the side of the road, but i didn't even get fully off the road, restarted, and no amount of pressing the gas would even rev the engine. i turned it off, waited 30 seconds, and restarted. it works, though it doesn't seem smooth any more, but now the check engine light is on. i've had many vehicles, but have never had a problem like this. i will be going back to jeep to have them look at it, but i don't want to keep paying for visits where they can't find anything (like a lot of folks with this particular model on the boards). i love this vehicle, but i'm actually afraid to drive it. ...updated 05/11/17 *bf

Tl* the contact owns a 2014 jeep cherokee. while driving 70 mph, various warning indicators randomly flashed. the speed decreased and the transmission gears failed to shift from drive to park. the contact coasted the vehicle off the road. the gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. the crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. the vehicle was driven to the dealer. the dealer was unable to schedule an appointment so the vehicle was left at the dealer. the manufacturer was notified of the failure. the vin and failure mileage were not available.

Hello, i have had multiple issues with my jeep cherokee transmission. in addition to the constant hard shifting, the vehicle has stalled out twice on the freeway. the car refused to shift in to gear and i pulled out to the side of the road to "restart" it. it proceeded to make a horrible whining sound. the engine lights and service transmission came up.

While driving and turning around the corner, vehicle lost power but i was able to drive to the side of the road. it also did this the following day. after a internet search, i found out that the vehicle will lose power such as this if the oil is low. after checking the oil dip stick, it was low by 2 quarts. no oil indicator displayed in the vehicle. after adding the oil, the stalls went away.

When driving at 65mph on the highway. the engine shut off and the service transmission light came on. i was able to make it to the shoulder. i shifted into park and turned the jeep totally off. i then tried to re start the jeep and it started and still had the warning service transmission and the interior dash lights were flashing, i tried to shift into reverse, neutral and drive when i did i got a big clunk sound, i was able to get off the highway and into a safe highway rest area when i was driving to that location it seemed the transmission was in a midrange gear. when in the rest area i let the jeep sit for about 30 min and i tried to start again the service trans light was gone and the check engine light was on, i tried to shift and there was no issues so i was able to continue home. i have been searching the 2014 jeep cherokee latitude with the v6 motor and this seems to be an ongoing issue with the engine shutting off. this is a major safety issue, and jeep needs to totally replace the computer and transmission so this doesn't happen or buy back and make sure all of these are off the highways

Fuel tank will only take small amounts of gas at a time. gas backs up in fuel neck and causes the pump to shut off. fuel gauge will indicate low and takes me over 10 minutes just to put in 10 gallons of gas. i have tried holding the nozzle at different angles, different speeds and tried multiple gas stations with no success. gas continues to back up in the fuel neck and occasionally pukes up gas out of the fuel neck.

Numerous times the car will brake on its own and accelerate on its own, without depression of brake or gas pedals.

While driving the transmission will randomly fail and cause the care to rapidly decelerate. it will display countless faults and force you to come to a complete stop, turn off the vehicle and do a complete restart. this has happened multiple times and is now at the dealership for the 3rd time in past 30 days. it has happened on the highway, on regular city streets, and even happened while driving it onto the dealership lot for service. on more than one occasion the vehicle has almost caused and accident. 2/11/17 it failed on the congested city street and narrowly avoided being rear ended. it is unsafe and it likely to get my wife or child seriously injured or even killed.

When i turn wipers on high they shut off. chrysler said they are getting a new body control module. i have been waiting since june 2016. i feel it is dangerous and if they can't fix it they should give us s new car. i was driving to work in heavy rain and put my wipers on high and they quit!

4 months following the "flashing" of the computer system after a transmission failure while driving at full speed it has happened again, after never really "feeling" like it was shifting properly. with my 2yr old daughter & wife in the car, while accelerating and turning out into oncoming traffic the transmission suddenly disengaged/slammed, which led to no response, stalling the engine and losing power steering. lost control of throttle/acceleration. had to get over immediately to avoid being hit to the side of the road. no warning lights came on like they did the first time, only the battery light likely due to the stall. i put the vehicle in park and turned off the ignition. i then turned it back on to start and it seemed to try to start the vehicle about 5-6 times, and it started. the gears did not seem to be shifting properly, almost stalling again- had to drive it in low 20-30mph to our home. i have it towed to the dealership again, with no update on the status yet. obviously this is a replace or refund situation- there is no guarantee any "flashing" took care of the issue- this is a mechanical, computer or combination fault. this is our family vehicle- had this happened to them or if traffic had been closer when we turned we would be in the hospital, or worse.

Fog lights stopped working. the dealership traced the issue to a faulty ground in the wire.

When the vehicle is in motion and on an incline (i.e. slowing entering a sloping driveway) the vehicle will pause like it is shifting into neutral, then accelerate quickly. when the vehicle is starting to move from a stop (i.e. red light) it will start slowing, pause (like it is in neutral - or skipping a gear) then surge forward. when driving the vehicle down a grade in town, after applying the brakes to slow, as soon as the brake pedal is released, the vehicle will speed up and the rpm's will jump over 2500. the vehicle will also increase rpm's and accelerate when slowing down from a 35mph zone to a 25mph zone. sometimes whild driving in the city the engine will increase speed when depressing the accelerator pedal, but the transmission will not shift. after the idle or dead transmission moment the vehicle will lurch into gear. all of these issues occur regularly. this vehicle has only 27,000 miles on it. it has been doing it since purchase, and has become worse recently. the vehicle did have all of the other recalls performed except the latest nhtsa recall number 16v529 (i.e. reprogramming the computer) this has made the vehicle drive even worse than before. reflashing the computer was completed in july 2016 it did not help. jeep says that the transmission will "learn" the more that it is driven. my wife is now afraid to drive the vehicle because it is so bad.

Tl* the contact owns a 2014 jeep cherokee. upon refueling the vehicle, fuel spewed out of the fuel tank. the dealer diagnosed that the fuel tank assembly needed to be replaced. the contact waited over a month and was unable to determine when the manufacturer would supply the part to the dealer. the dealer did not state whether or not the part was on a backorder. the failure mileage was not available. ...updated 03/13/17 *bf *cn

Tl* the contact owns a 2014 jeep cherokee. the vehicle was included in and repaired per nhtsa campaign number: 16v529000 (power train). the computer was reprogrammed. the vehicle did not receive a part replacement because the dealer stated that it was unnecessary. the contact stated that the vehicle continued to fail. the vehicle hesitated and stalled without warning while driving various speeds. the manufacturer was made aware of the failure. the vin was invalid. the approximate failure mileage was 56,926.

Tl* the contact owns a 2014 jeep cherokee. while driving 60 mph, the check engine warning indicator illuminated and the vehicle stalled. the contact also stated that the vehicle decelerated independently. the vehicle was taken to be diagnosed on twelve separate occasions. the contact was informed that the transmission needed to be replaced. the vehicle was repaired once; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 19,000.

I was driving in a subdivision going about 40 i slowed down to about 30 and tried to speed back up, and my car jerked shifting in gear. also many time is slow accelerating it take a minute then the car jerks. *tr

While driving the center console display either 1) goes dark for 10-20 seconds and then recycles to on. or, 2) when driving forward shows the rear (backup) view for approx three miles and then goes blue. one restart does not resolve. after 10-15 min second restart and screen shows normal activity. these have happened intermittently over the 3+ yrs we have had this car (bought new). probably a total of 10-12 times. none, other than one, lasting more than 20-25 seconds. jeep dealer in sarasota has asked that we bring it in but since the issue does not happen often they have been unable to replicate so no replacement of parts was done. calls to chrysler have not resolved anything. with intermittent failure of radio/backup system and center console i am concerned about driving the vehicle due to not knowing what will be affected the next time there is a failure. car has less than 23,000 mi. i felt that i needed to buy a mopar service contract to cover whatever may be found to be wrong after the 3 year warranty is up. the personal satisfaction from owning this auto has moved from a positive to a negative experience. additionally, there were several recalls that have required making the drive to sarasota and having the vehicle repaired. most times this has happened when the car is in motion, however there were a couple of times when not moving. no turns required to created problem. interval of occurrence ranges from a few days months. occurrence date below is todays date. as a positive, the dealership has furnished a loaner car when excessive time is taken for the review. *tr

Check engine light came on december 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not. as of january 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced. we cannot get a straight answer on anything but i know it is related to the transmission. all that jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way. it could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.

It's been over 3 months that the recall is sitting out. dealership states no parts.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. after the wire harness was replaced, the contact stated that the vehicle stopped accelerating. while driving 30 mph, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. the contact also stated that the vehicle jerked while driving. the dealer and manufacturer were not notified. the failure mileage was 41,000. updated 05/30/17*lj updated 10/6/2017*js

When refueling, the gas pump shuts off after .2 to .3 gallons repeatedly.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the battery power drained without warning. the contact jump started the vehicle however, while jump starting the vehicle, several different warning lights became illuminated. the contact took the vehicle to black chrysler dodge jeep ram (831 salisbury rd, statesville, nc 28677, (704) 924-7070) who stated that the power transfer unit needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in nhtsa campaign number: 20v343000 (power train) or 20e037000 (power train). the approximate failure mileage was 117,000.

There is a warning saying service shifter that stays lit up on my display at all times. i have had all of my recalls done but this warning light stays on and is a neusance. you can not see the digital speedometer nor anything digital for that matter. first noticed it a few weeks after i bought the car. as soon as you turn the car on the light just stays on. the recalls should have fixed this but it did not. very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. need this fixed asap. cost too much money to have this many issues. very disappointed and will issue a class action suite if no response. also lift gate won’t lock. but that’s on another claim that i issued to you.

The lift gate latch will not lock. it is a safety concern because i’m having to drive it while the rear gate is not secured. my battery died because the warning light for the lift gate would not go off. when this first happened the car was running but in park. the lift gate was opened and never locked since.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at 20 mph, the vehicle stalled without warning. the contact stated that she heard an abnormal popping sound coming from the vehicle. the contact was unable to move the vehicle as the vehicle continued to make the abnormal noises. the authorities were called and the vehicle was towed to an independent mechanic who notified her that the failure was related to nhtsa campaign number: 19v447000 (power train) and that the vehicle should be taken to an authorized dealer. the contact initially had the vehicle towed to zimmer chrysler dodge jeep ram (1086 burlington pike, florence, ky 41042) where she was informed that she had to pay for a software diagnostic, which she declined. the contact then had the vehicle towed to jeff wyler chrysler dodge jeep ram of ft thomas, kentucky (100 alexandria pike, fort thomas, ky 41075) where they declined to perform the software diagnostic and provided her with an estimate for the repair. the manufacturer was notified of the failure. the contact was informed that the recall repair had been performed prior to her owning the vehicle. the vehicle was not repaired. the failure mileage was approximately 138,000

Car stalls after refueling to full capacity. shuttered and stalled 3 times after refueling tank. the car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. once the car begins to stall, the steering locks up and all power is lost. the car must be put in park and restarted, sometimes it struggles to restart

Vehicle was taken into shop for a repair. i was informed by the shop the gas tank is leaking into the engine and causing the poor performance.

The service shifter light comes on at random times. it happened a while back then i didn’t see it happen in a while now it happens very often and it’s annoying. after reading the forums it seems to be a common problem in the jeep cherokee

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving 65 mph, the vehicle stalled. the contact made several attempts to restart the vehicle and the vehicle restarted. the contact stated that the transmission warning light was illuminated. the vehicle was taken to an unknown dealer where the transmission was replaced however, the failure recurred. the manufacturer was not informed of the failure. the failure mileage was approximately 130,000.

When driving the check engine light will come on. the vehicle then starts driving very rough shaking the whole car and it has reduced power.

Transmission bangs and goes into neutral while driving. i was driving 70 mph on freeway and hard a loud bank and car went into neutral and had no gas pedal along with dash lighting stating service transmission and engine light on. there are many complaints and recalls on these and other shifting problems. very dangerous at least

I have to have my ptu and actuator replaced due to faulty splines. there is a recall but some how my vehicle is not in that recall. even though the same issue has happened to my 2014 jeep cherokee trailhawk. i have pictures of the ptu spline wore completely off. i have talked to others about this recall and even later years 2015 and on have been recalled. now i'm out of pocket $1200 for a faulty ptu from the factory. i think it's terrible that jeep is sending these vehicles out the door knowing that this an issue.

Transmission remains in 3rd gear when slowing to a stop which makes acceleration very poor when trying to turn across traffic. in 3rd gear the acceleration is very sluggish. as you apply more accelerator pedal, the transmission suddenly downshifts to 1st gear with a slam and tire spin. i've had at the dealer and was told my vehicle had the latest firmware installed and they could do nothing about it. this is a safety concern. the transmission should downshift to 1st gear much sooner than it does. i suspect this is the reason the drivetrain recalls have been happening. i entered 1/13/2021 in the date but this is a consistently reoccurring problem.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle would independently shift to neutral at various rates of speed as the service shifter warning light would illuminate on the instrument panel. south point dodge chrysler jeep ram (5210 s ih 35 frontage rd, austin, tx 78745, (512) 774-6306) was contacted and informed the contact that the vin was not under recall. the manufacturer had yet to be notified of the failure. upon investigation, the contact linked the failure to nhtsa campaign number: 16v529000 (power train). the vehicle had yet to be repaired. the failure mileage was unknown.

Just bought this car from private owner, i asked of any recalls, she told me none at all. didn't even have it a week and transmission stuck in neutral and couldn't remove the keys.

On two different occasions i have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable. the first incident of this was in june 2020. i had the car towed to a mechanic where they could find nothing wrong. they changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. they suggested i take the vehicle to a mechanic that specializes in electronic issues. they found an issue in the steering column that they said may have been the problem. i had it repaired and thought it was fixed. this past saturday (1/16/21) i was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off. i had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle. i have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics. i can provide if needed.

Vehicle shuts off, unexpectedly, while driving down a major intersection, then message to switch car to park and restart.. takes a few tries to restart

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the air bags warning light illuminated and remained illuminated. the vehicle was taken to transitowne jeep chrysler dodge ram (7408 transit rd, williamsville, ny 14221) where the mechanic repaired the electrical side pilar molding, and side curtain air bags however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was 53,000.

After spending $1,400 dec 2020 at the putnam, ct, jeep, dodge, dealership, on the new shift, $300 being software update, and hvac issue........now my vehicle just shuts down while i am driving. the shut down happens five minutes away from home, right in the same spot, every day. once it shuts down, i am stuck there, wait a minute and restart the vehicle. it begins to start in a strained sort of way. i live in a rural area so not too bad and now i do not leave my neighborhood on the huge hill side seeing there is more traffic, the car will be stuck on that hill which is a main traffic street. this engine turning off happens every time i take the car out in the morning. seems less if i warm it up first and drive really slow as this has happened beginning of january 2021 and i am trying to deal with it. i am a senior citizen (not working) so i go on errands or apptmts in the morning. began jan 4th 2021 and continues.

Upon fueling the vehicle, the vehicle operates as it is intended to for a brief moment, until idling on the roads. the vehicle will suddenly drop in rpms, and if it gets far enough, the vehicle stalls, directs me to shift to park, and press the start button. in some cases, the vehicle will start right back up, but with some trouble, or not at all. vehicle becomes a metallic vegetable and starts emitting a rich smell of petrol. this issue does not occur when constantly driving at higher speeds or after the vehicle has driven 50 miles after fueling.

This year jeep was equipped with a plastic engine oil cooler housing that is easily cracked when the oil is changed. i have had to replace it twice, and it is leaking again. due to significant oil leaks and loss of oil in the engine, i took it to the chrysler auto service center they told me the "lifters" in the engine are now 'tapping' probably from loss of oil pressure, and the cost to replace both the engine oil cooler housing, and the lifters will be another $1,900. i'm still trying to understand the thought process behind putting a plastic part on an engine knowing that hot oil travel through it????

Constant transmission issues/ jerks and hard thrusts. been in jeep dealership many times with complaint. same issues now out of warranty. now as of dec 25 2020, vehicle went completely dead , came back on and now throws all service lights on dash and vehicle will not move out of gear. have to disconnect battery to put into park/neutral to move out of way. undriveable . this 2014 lattitude has been a nightmare and an unsafe vehicle from the beginning. unfortunately i was upside down on finance or it would have been gone. now with it almost being paid off i am in financial ruin over this once again. unsafe vehicle.

1) the shifter lights came on driving in from town to my house, appx. 10 miles, took a picture of all the lights on on the shifter. 1-5-2021. wife turn off and on at home and lights didn't light up after they reset. have not taken in to dealer as of1-6-2021. 2) the dome lights stop working, all of them, took it in to dealer, they said the driver visor has a short so as long as i leave the fuse to the driver side visor off the rest of the light would work, new visor cost over $500 so i opted to wait till i could afford it, i have the bumper to bumper extended warranty, paid extra $4500 as long as i owe the darn thing i thought it would fix thing like this, no it does not. there is a recall on the visor wiring issue but mine was not covered. 2 month later dome lights ho out again?? call dealer and tell about it, say replace the left side visor fuse, tried it blows out, call again, they tell don't replace fuse any more?? left with no dome lightfor now. 3) transmission shifting issue in mountains, going uphill, had to pull over to slowly restart the shifting process, mine you this was a replacement transmission covered by warranty, this incident issued only once and starting shifting ok,didn't take to dealer, almost like what for, they won't do nothing but reset. in conclusion if i could return and get some return on it i would, even at a loss mostly likely trading in for a honda.too dangerous for my wife to drive. never again no chrysler products.jeep was a very big disappointment.

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving 45 mph, she heard an abnormal sound coming from the vehicle. the contact stated no warning light was illuminated. the contact continued driving to her destination. the vehicle was taken to the local dealer preferred chrysler dodge jeep ram (3146 henry st, muskegon, mi 49441, (231)733-4401) where it was diagnosed with needing the transmission and unknown rod of the rear end to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 44,000.

On a rolling stop or bump stop the transmission will not downshift and stays in 3rd gear. acceleration is dangerously sluggish, as you step harder on the gas as traffic approaches the transmission slams into 1st gear or goes into neutral. i have reported this to the dealer many times. have all the latest flash updates. this transmision is dangerous !!!

I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. the attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. i was then asked if i had had any mechanical work done on my vehicle and i replied no since i hadn't had any work done other than maintenance. the manager then told me that i should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why i have several oil leaks.

My car is cutting off while driving. shift to park message shows up and car stalls. 83,390 miles. just bought used from a dealership and already getting trans problems.

After filling up the gas tank, vehicle will buck and stall while driving causing a significant hazard to the occupants. this occurs every time we fill up the tank. we stop filling after the first click so we do not over fill the vehicle. after reading, this appears to be a common issue.

Shifter needs service warning light

Oil filter adapter failed. slow oil leak and then garage flooring under vehicle was full of oil. got vehicle to mechanic and had 1 qt left. mechanic also had a dodge van getting the same repair, same part, same part #. seems to be a big problem with keep, chrysler, dodge per mechanic and internet. also when at either a stop or even traveling on roadway, vehicle becomes jerky and have to either put in park and then back to drive or vehicle has to be restarted. battery can drain from 13.9 down to 12.7 when this is happening. this current battery is the 4th battery for this vehicle.

Oil filter housing is leaking oil, could be a fire issue.

This is regarding the auto makers recall number w47 and the nhtsa campaign number 20v343. even though my vehicle is suffering the same power transfer unit issue with front wheel slipping, my vehicle has not been counted towards the recall. it has recently been diagnosed with a faulty ptu and needs to be repaired. this is a category 1 recall issue which may result in injury/death. there are over 67,200 vehicles already recalled and my vehicle needs to be recalled as well. see: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

There is something wrong with the shifter. when i’m driving i get alerted that the vehicle is unable to shift gears unless in park and i’m unable to continue to drive. i have to stop the vehicle, turn it off and restart. a few minutes after driving the same thing happens all over again. before this happened, a few months back the service shifter light came on but then went away.

Transmission seems to jump into neutral mode when trying to accelerate, losing power in speed while city or highway driving. first notice in 2017, getting progressive worst.

I own a 2014 jeep cherokee sport. while i'm driving at various speeds, the transmission inadvertently shiftes to neutral causing the vehicle to lose motive power. it also will rev it's self while stationary, my car will loose power or gain its own rpms while on a flat hwy, this problem is getting worse. the transmission software needes to be reprogrammed. according to the nhtsa campaign #'s 19v447000 & 16v529000 the recall #'s associated with this same issues i'm having are v69 & s55. when i type in my vin# to check for these recalls my vehicle is not listed has having any recalls. my specific vehicle needs to be added so i can properly have these issues resolved.

I was driving on highway then all of a sudden my car lost power and stopped. the car turns on but will not drive and then eventually shuts down .

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the transmission failed. the contact stated that while driving, the transmission down shifted. the transmission failed to shift into the correct gear and the vehicle failed to provide proper acceleration due to the transmission failure. the contact stated that the transmission software was updated and the transmission was also replaced however, the repairs failed to correct the failure. the vehicle was taken to billion auto chrysler jeep dodge ram fiat (5910 s. louise avenue sioux falls, sd 57108, (844) 235-5193) to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 47,000.

While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though i apply the pedals smoothly (gradually), the car moves as if i were pumping the brake at ~1 second intervals. because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that i am stopping). this happens chronically (>1x /week).

My transmission shifts hard, clunks into gear, jerks, sometimes doesn't respond to acceleration. i had it completely replaced with billion automotive via service manager mike lavin in 2018. the new transmission is acting exactly the same way.

Vehicle in motion after fueling. every time i fill my tank, my jeep starts bucking and sometimes none responsive, it also shuts off when i come to a standstill. with the engine running, i can floor the accelerator and the rpm stays the same. the behavior is only on a full tank, after 50 miles it stops. dangerous as when i am in motion the jeep stalls regardless of the speed i am going at.

Following transmission related recalls r01, s55, u63, v69, and the latest one in august 2020 w47- the transmission will shift into neutral with out warning in motion. the dealership attempted to reprogram and replace the tcm at no resolve. jeep has been contacted and responded with a "no goodwill" approach, as in not assisting in any way.

Keeps saying shift to park, then desired gear. runs ruff and then dies. restarted it 5 times. the tailgate was fixed once and only worked for about a week. changed the fuses and it still does not work when you press the tail gate button on the key fob, or inside the vehicle. the speedometer flashes all the time.

2014 jeep cherokee latitude 4 cylinder, battery went completely dead then came back in a hour, then shift (zf 9 speed transmission) got stuck in neutral. the only way to turn off the engine was to disconnect the battery seeing it was the weekend. today 12/3/20, told that jeep dealership software fixed the software issue, but i was told that i must have broken the shift while trying to get it into gear (not true) and must pay $300.00 for the diagnostic besides the entire hvac system had to be replaced (which meant "no heat" in the car or venting which was already broken before incident but we had not needed any heat. when the car gear stuck, the vehicle was not in motion and i could not shut the engine off so the battery had to be disconnected. so cost of diagnostic, new shift entirely, and new hvac system and the car does not have 100,000 miles yet.*dt consumer stated dealership is currently waiting for new shift to replace the broken one.*jb

Automatic downshifting rough, often will stay in higher gear when defending, causing jarring when turning as the vehicle has to jump from 5th gear to 2nd when making the turn. downshifting in general is rough and unpredictable.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the transmission inadvertently shifted to the neutral causing the vehicle to lose motive power. the vehicle was taken to an unknown dealer to be diagnosed. the mechanic determined the cause as an electrical failure. additionally, the transmission software needed to be reprogrammed. the transmission software was reprogrammed however, the failure recurred. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 19v447000 (power train). the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 42,000.

This is my second complaint. i have had no feedback from my first complaint which bothers me since it a safety risk to me and my family. recently i replaced the battery. i always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. fortunately i have avoided an accident from being rear ended by another vehicle. this happens every time and throughout the day. my service at the dealer is upto date and they have not indicated any issues. please address this safety risk immediately.

Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. happened several times between servicing. several codes came up and were addressed but did not fix the problem. codes were u0131, u0418, u0131-87, u0415 and u0428. no issue until car was serviced for the latest recall. car with dealer. say it's a complete electrical system repair. not once have i had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.

In october of 2020 while driving on the highway my jeep shut off and lost all motive and electric power. the steering wheel locked up and the brakes applied themselves. my wife was driving, doing about 40-45mph. a message came up that said put vehicle in park and turn off. after doing so my wife was able to turn the vehicle back on and get home safely. we took our jeep into to be looked at by the dealership. they said they found a code for low voltage but the battery was good, just loose connections. . no other codes were present. they also stated that they found loose grohnd cables to the chassis and pcm, both were tightened. on 11/18/2020 after filling my gas tank, i turned on to the frontage road and my jee again lost all power. gave me a message that vehicle must be stopped before shifting gears.

On 3 occasions. i've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. and each time the service writer tells me they can find no problems. according to automotive news report dated feb. 2, 2015, this is not new news. jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. called a wrecker, towed the jeep home, only to get home and check it out, and find no evidence of any problems. what's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal. *tr

Starting in january 2015 (6 months after purchase) i began having issues with the transmission working properly. when my car was stopped or driving below 5mph and i pressed the gas, the car would often times not automatically accelerate (as if it were in neutral) and after a few seconds, it would violently jerk into gear. every time i took my car in for an oil change i would complain about it and each time the dealership waved me off and said "that's just the way 9 speed engines work", but would offer to reset the computer (which never fixed the problem). when i received the safety recall (16v529000), i was elated that the problem would finally be fixed! when i called to make the appointment and when i brought the car in, i told them it was my understanding that because i was experiencing problems with the wire harness already, it needed to be replaced, not just reprogrammed. they told me "the safety recall had been updated and we are only reprogramming them now, because there is no longer a need to replace them". i took their word for it. driving home that same day, i experienced the same loss of motive power. i then did some research and found out that the safety recall had not been updated and it should have been replaced. i am a realtor and therefore spend a lot of time driving in my car. i bought a brand new car 2 years ago in order to guarantee a safe, reliable ride to myself, my family and especially my clients. this is frustrating beyond words. *tr

Drove my cherokee off the lot and notice a wobble. took back the next day. employee drove it with me and felt it. wanted to wait for the 3000 mile oil change to see if things settled in after being driven. finally at approximately at 8000 took it to be checked. they kept the vehicle said they couldn't release it to me until repairs were made. replaced the front axels and bolts. on 12-31-16 at about 23,000 miles loud noise started took it in. advised it needs a new drive shaft and wasn't safe to drive so given loaner. the first incident happened at low speed, the recent incident was very obvious at about 10-15 mph

Power liftgate will not operate with front or back buttons. the only way to open is manually and close it manually.

Tl* the contact owns a 2014 jeep cherokee. after the vehicle was shifted into drive, the check engine and service transmission warning indicators illuminated. the accelerator pedal was depressed, but the vehicle failed to move. the vehicle was restarted several times, but failed to operate properly. the vehicle was towed to a dealer, but had not been diagnosed or repaired. in addition, when the vehicle was in the drive or reverse positions, it would hesitate and jerk violently. the contact also stated that while stopped, the vehicle inadvertently accelerated. the manufacturer was notified of the failures. the failure mileage was approximately 19,000.

Transmission went out. the jeep stopped moving on the freeway, it was very dangerous. the transmission has gone out multiple times on the freeway. the car will either completely die or go into neutral. i've had the s55 recall. it has always had problems; it shifts hard, sometimes doesn't shift properly, sometimes doesn't go into 9th gear, jumps a lot. *tr

Car shifts into low gear or neutral at 60 mph for no apparent reason. shakes violently and warning lights flash. this has happened three times and no available repair.

Transmission began slipping and riding rough around 50,000 miles. at 55,000 miles car bucked and stalled when entering freeway. service transmission message appeared along with service parking brake. check engine light also went on. gears would not engage. dealership replaced transmission. at 72,000 miles (only 17,000 miles on new transmission), the same issue occurred.

I bought a brand new cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear. in december 2016 i was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and i wasn't able to accelerate, all while going 70mph on a major highway. i had to coast to the side of the road. i had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me. the next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed. i again had to coast to the shoulder to pull off. the dealership still hasn't returned it, over a week later, because they don't actually know how to fix it. i will never again buy a jeep, and if i ever see my cherokee again i will not feel safe driving it. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the gears hesitated to shift without warning. the dealer had replaced the hydraulic pressure sensor and a valve but the failure continued. the contact was later notified of nhtsa campaign number: 16v529000 (power train) but the dealer had not yet received the remedy and part so the contact was unable to determine when the manufacturer may provide a solution for the repair. the manufacturer was notified of the failure and the contact was waiting for the recall repair to be completed. the failure mileage was not available. parts distribution disconnect.

Car loses power. has happened about 20 times and have had all recalls performed. happens within first few minutes of driving. car shuts down when decelerating for a turn or stop sign. a transmission message appears. car has to sit for a few minutes before it will restart. sometimes will happen again after restarting and taking another turn. also seems to happen more often during high humidity weather. after one or two restarts, the car runs normally. has happened intermittently since i have had the car but happened three times 1/16/2017 and this morning as well. *tr

I have taken my jeep in three times to the dealership due to the transmission recall. on friday, january 13, 2014 traveling down 635e in dallas my jeep during rush hour in the evening while traveling 70 decided to shut down and throw itself into neutral. i was only able to avoid an accident by being in the far right lane and pull off immediately. it caused the jeep to jerk almost to a full stop and could have caused an accident had i been in another lane. the recall is still showing incomplete. i called rockwall dodge jeep who did the last three "repairs" and could not see us for 4 days, meanwhile it is not safe to drive the vehicle. i contacted a second dealership who looked into the mater and found that the recall was incomplete because the other dealership only reset the computer and never ordered the part that needed to be replaced. it is possible that due to the continuous issue this has caused permanent damage to the transmission which i have been informed may be my responsibility to repair due to us driving it with the issues. this has been ongoing for over 6 plus months and is not resolved. this could have been a serious accident and should have been resolved the first visit. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at approximately at 60 mph, the engine stalled. the vehicle experienced a complete loss of power without any warning. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 22,000.

Tl* the contact owns a 2014 jeep cherokee. at 65 mph and attached to an rv, the vehicle began to wobble violently. the contact stated that the failure occurred on several occasions. the contact stated that the vehicle detached from the rv and was damaged. the vehicle was taken to the dealer where it was determined that the wiring harness would have to be repaired to flat tow the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 40,000. ..updated 02/14/17 *bf ...updated 05/17/17 *bf the consumer requested a status update. updated 08/03/2017*js updated 12/06/2017*js

Loss of power due to transmission faults. requires system restart and can take several minutes to get vehicle to move.

Vehicle being considered for lemon policy. vehicle is surging / moving / creeping when stopping at less than 2 mph. wife will no longer drive due to safety concern. has forced us to seek rental vehicle until chrysler approves solution. transmission "klunking" during 2nd to 3rd gear shift change. recent hesitation from engine when starting in 1st gear as normal. this is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced vehicle to side of road with no power. dealer notified. chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive. *tr

Just under 36000 miles went to fill up with gas and as soon as i started the pump the gas cuts off as if i had a full tank. i tried tilting the nozzle, pulling it out a bit, trying to slowly pour, etc and nothing worked at two separate stations. brought the jeep into the dealership and it was diagnosed as either a bad check valve or board sensor which requires a new gas tank. was told the gas tanks are back ordered from the supplier with no eta and sent home with my jeep. hoping the gas tank comes in quickly since it take a long time to fill up and because i cannot go by the automatic shutoff i risk over fueling the vehicle if i try to fill it up all the way.

My 2014 jeep cherokee has randomly been popping up a must be in park to shift message followed by the battery sign and then just stalling out. the dealership is attributing this to low oil level. my car never gives any kind of message that states the oil level is low and is not showing that the vehicle yet needs an oil change. dealership states its because of intermittent oil pressure. the car stalls out to protect the engine from over heating. i think this is a very unsafe feature for my call to stall out with out any warning in the middle of a busy main city street. this happened four times in five days before i finally demanded the dealership provide me a loaner car because their next available appointment was 3 weeks out.

The transmission light comes on and the vehicle will stop at any time. i have taken it twice to the dealership to have the computer reset and it is still happening. on the 17th of december i was on the service road of hwy 114 going east in grapevine and the transmission light came on and put itself in neutral while driving in traffic. *tr

After being returned to jeep dealership (more than 6 times) and having a new transmission installed approximately two months ago, today (12/5/16) while driving the transmission went into service mode and stopped operating in the middle of a highway. the vehicle could only coast with the engine running. it had to be towed to the dealership. *tr

Reported our problem in may 2016 -- received a recall notice months afterward, however, dealership said "didn't apply to our vehicle" - we had exact stated problem on the recall notice - so confused, frustrated, not to mention afraid to take vehicle on long trips on expressways - we rent cars for this (our problem: vehicle turned "off" completely in the middle of a busy expressway - we are lucky to be alive!)

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the transmission had a strong hesitation and the vehicle lost power. the dealer reprogrammed the power train control module, but the failure continued. the contact later received notification of nhtsa campaign number: 16v529000 (power train). the dealer scheduled an appointment and completed the recall repair, but the remedy provided no solution. the manufacturer provided no recommended solution. the failure mileage was not available.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds off an exit ramp, the contact clipped the front driver side tire on a curb. as a result, the driver side rim fractured, which made the vehicle immobile. the contact stated that there was damage to the bottom of the vehicle due to the tire fracture. a police report was filed. the vehicle was towed to a repair shop. there were no injuries. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 35,000. the vin was not available. ...updated 01/23/17 *bf

The jeep would hesitate when shifting into gear and then "jump" into gears. i was initially told the car is new 20,500 miles and needs to be "broken in". however, when shifting from first to second gear or second to third gear the car shifts really hard, enough that my head hits the back of the seat from whiplash. on my daily drive home in bumper to bumper traffic, when stopped and then letting off the brake and then easing back on the brake, the car will jerk forward. the dealership thought that a software update would fix the problem, it did not. i've taken it in for the same issue 3 times.

When driving at highway speeds or low speed on streets vehicle jerks and displays message "shift to paris then desired gear." next message to be displayed is "service transmission." driver has to pull over to shift to park. vehicle transmission does not shift into gear for several minutes while check engine, and several other icons flash on instrument panel. vehicle will then stall. after several minutes after power down vehicle, gear will engine and vehicle will run rough. gears will not shift smoothly. vehicle has 54,000 miles and has had gear box software flashed already once in the last 90 days.

When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." vehicle will not restart. this problem has happened multiple times while vehicle is in motion. we have had it taken into the dealership with no resolve. after researching, this is a common problem in this year's model that jeep is aware of. however, the common resolution is dealership still claiming an oil change is needed. most recently our jeep was 500 miles under the dealership's recommended oil change. i fear for my family's life if this stall happens when crossing busy highways in town. *tr

The vehicle has shut off while driving in the middle of an intersection on two separate occasions. *tr

When i pump gas into the jeep, it cuts off after only a very small bit of gas has been pumped. the fuel gauge will show that i am low on fuel, i will stop to get fuel, when i pump the pump auto cuts me off as if the tank is full. there is also a backsplash of fuel inside the hose. i had the car serviced in march 2016 and the notes indicate that a filler tube was replaced. now it is december 6, 2016 and i am having this same issue. when i read the jeep owners boards, this appears to be an issue with many jeep models and for many model years. it worries me that i will be stranded out on the roads and not able to fill my fuel tank to carry on with my trip. also, i am concerned about the gas backsplash. while i have not yet seen the gas leave the tube, it does back up to the point i can see it and one thinks it will back out of the car altogether. i just don't see how this can be safe. since it happens when i am pumping gas, the vehicle is always parked and turned off when i experience this issue. on some of the boards, it is recommended to back up the gas pump and try it different angles within the tube. no matter how much i back the pump up or angle the position of the pump, it cuts off after only a tiny amount of gas being expelled into the jeep tank. *tr

I have experienced the “death wobble” several times in the past two years while towing my 2014 jeep cherokee latitude behind my class a motorhome. in 2016 the last occurrence, and the most worrisome for me, occurred while driving at highway speed on an interstate highway on a major trip in september. approaching a construction zone, there was a cross-over from the west bound lanes into the eastbound inside lane. this cross-over had a difference in cross-slope and an abrupt change of grade. traffic was going at about 40-45 miles per hour at the point of the cross-over. the wobble occurred just as i was crossing from the westbound to eastbound lane. it was a violent wobble, with a huge side sway happening at the rear of the motorhome. i slowed down as much as i could. i put on my flashers and continued at approximately 10 miles per hour until i was able to find a cross slope in the median where i was able to pull over and stop. until i found this area, i was fighting the wildly swinging rear end of my motorhome and the jeep wobbling back and forth behind me. and once i had stopped and knew i could resume my trip and that this episode of the wobble was over, i could not get back out onto the one-lane westbound traffic lane because of the backup of traffic that had built up behind me while i was driving at 10. from this point until i returned home, i was afraid every time i hit a bump or rough section of the interstate that i was going to trigger another wobble, but fortunately i did not experience another episode that trip. i’m at a point now where i’m afraid to tow my jeep. the only reason i purchased it was because the jeep literature i researched before i bought it stated that it could be towed four wheels down (with the active drive ii transfer case set to neutral per the owner’s manual) with no restrictions on speed or distance when towing. *tr

When towed behind my 2012 fleetwood class a motorhome when you hit a bump on the road the jeep starts to wobble back and forth uncontrollably . the onily way to stop the wobble is to stop the motorhome and jeep in the road and then continue on after you check everything out. this happened 6-8 time from maine to ny.1

On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power. the loss of motve motive could cause crash without power. updated 01/17/2017*ct *cn

Vehicle stutters and bucks when accelerating. feels like it cannot get power and it may stall out

Vehicle incorrectly shifts gears typically while driver is breaking. the jeep either shifts to a gear that is to high or into neutral. vehicle virtually looses all automotive power. to correct issue vehicle must be shut off and restarted. typically the vehicle won't shift into drive on the first attempt after malfunction. issues happens multiple times a week. i recently the had recall done for this issue but problem reoccurred the next day.

Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the vehicle independently shifted into the neutral position and the service transmission warning indicator illuminated. the vehicle was taken to the dealer where it was serviced per nhtsa campaign number: 16v529000 (power train); however, the failure recurred. the vehicle was taken back to the dealer on several occasions. the transmission was flashed, but the failure continued. the manufacturer was notified of the failure. the failure mileage was 11,000.

> safety recall notice - s55 / nhtsa 16v-529 engine warning light comes on while driving vehicle, sometimes immediately after starting vehicle, and sometimes after braking. dealer unable to determine source of problem, saying they would contact engineering. we thought it might be connected to the recent recall for the 2014 -15 cherokee (and others equipped with the 9-speed transaxle). however, last visit to dealership to correct that problem was unsuccessful. when engine light comes on while driving the vehicle, it does not appear to be connected to any performance or drivability issue. it just tends to make me ignore the warning light and dismiss it. should i worry, or just ignore it? will wait for next dealer response. *tr

Tl* the contact owns a 2014 jeep cherokee. when the accelerator pedal was depressed, the vehicle hesitated. the vehicle was taken to the dealer, but the failure could not be replicated. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the failure mileage was approximately 18,000. parts distribution disconnect. the vin was not provided.

Tl* the contact owns a 2014 jeep cherokee. the contact received nhtsa campaign number: 16v529000 (power train) however, the parts to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experi4enced a failure. parts distribution disconnect.

Hard shifts, odd shift points, hesitates and lurches into gear

Car went into neutral for no reason at all. i had to coast to the side of the road. after unplugging the battery and plugging it back in i had lower gears to make it to h-e-b the ship. they said nothing was wrong with it and reset the codes and sent me on my way after two days. he ships harder and gets much less gas mileage

When accelerating from a stop or low speeds, the transmission regularly takes several seconds to shift. once it does decide to shift it's often abruptly, usually causing the tires to spin. on numerous occasions this has been when trying to enter traffic, potentially leaving the vehicle stranded while entering. dealership's solution is a transmission software update/reset which generally works for a few thousand miles and then the issue returns.

My vehicle has had hard shifting ever since i purchased it brand new in 2014. there's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. in january of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school. luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. it took me four attempts to get the vehicle started again. the service transmission light came on the dash. it had to be towed to the dealership three times in january because it would not start, or if it did, once i started driving the on dash screen would say "shift to drive" and then the "service transmission" light would come on. the vehicle stopped while in motion so i had to pull over and wait before starting the vehicle up again. i was told by the dealership that my vehicle needed a transmission update and a new battery. it was explained to me that a bad battery will cost this specific vehicle to have transmission issues. but after the update and the new battery, the hard shifting and the delay when accelerating remained. my vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. i don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.

For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. you can floor the gas pedal and the vehicle will barely get to 40 mph. last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. the dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. the first time it happened i was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.

Tl* the contact owns a 2014 jeep cherokee. on numerous occasions, the vehicle drifted backwards while in park. the dealer diagnosed that the software needed to replaced. the manufacturer was made notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 16v240000 (power train). the contact stated that the vehicle experienced the same failure listed in the recall. the failure mileage was 35,500. updated 01/05/17*lj updated 01/12/17.*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while driving and making right or left turns, the transmission made a knocking noise. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 17,110. parts distribution disconnect.

2014 jeep cherokee. consumer writes in regards to several times vehicle automatically shifts into neutral and shut completely down- no brake or acceleration response. *smd the consumer stated his daughter was traveling at 45 mph, when the vehicle locked in neutral. *jb

I have been complaining since about 6 months after i purchased the vehicle regarding the rough shifting in low gears. the dealer re-set the adaptive transmission, thinking that changes in traffic patterns lead to a difficulty an "adjusting" to a different driving style. this temporarily corrected the problem, however i continue to have rough shifting, delayed acceleration, and sometimes a harsh jolt when decelerating to a stop. the car's transmission software has been updated multiple times, including the most recent s-55 recall. my car was diagnosed as needing software only, not a new wiring harness. however, two days after the software update, while stopped at a traffic light, the vehicle would not move when i stepped on the gas. i was nearly rear-ended by the school bus behind me on a major highway overpass when my car did not move at the change to a green traffic light. the rpms revved as if the car was in neutral, (but it was in d), and after a 5-10 second delay, the car bucked into third gear going 20 miles per hour. at times when coming to a stop, the deceleration from 3rd to 1st gear feels as though i am being rear-ended. the car sometimes revs when at a stop with my foot on the break. once i received an error message that "the car is traveling at too high of a speed to go into reverse", however i was going from park to reverse and the car was at a complete stop. there is sometimes a delay in acceleration when trying to merge onto the highway. the dealer has been unable to duplicate or diagnose these intermittent issues. *tr

Vehicle spontaneously shifted into neutral while driving in the morning of 11/3/2020 to work. i had just gone up a small hill into my work parking lot and was going 10mph or less. i had just begun to press on the brake to slow before turning into a parking space when i felt my vehicle lose power. i immediately stopped the vehicle and shifted it into park, my car stalled so i turned the ignition and restarted my car. when i shifted it into drive and began to release my foot of the brake i felt the car slightly roll back before the gear shifted into drive.i parked my car and went into work. after online research, there was a recall (chrysler recall no. v69) on 2014 jeep cherokee suvs with a 3.6l engines with the same issue regarding the transmission software. my vehicle is a 2.4l engine but had the same exact pattern as listed by other owners such as recently filling up the gas tank and it giving a warning on the dashboard screen but having no warning lights or other indicators that there was an issue. i took my vehicle to a jeep dealership on 11/4/2020 and had the software updated. upon closer inspection by the dealership they concluded that the transmission needs a full replacement. i have contacted jeep directly and they have stated there was an extended warranty on (x80- 9spd transmission) that expired in august of 2020. i never received notification of this, or of the need to update the tcm or pcm.

Jeep cherokee 4x4 limited (less than 61,000 miles) will have transfer of power between front wheels (4x4 not engaged) and delay of power transfer. from a complete stop, power transferred from left to right front wheel multiple times causing the vehicles to swerve back and forth. afterwards, a continuous audible grinding and popping sound-most notable when the wheels are turned.

After filling up my car everytime it shuts off in the middle of the road and switches to neutral. rpm shoots up randomly and shuts off

While driving my engine light pops on and on my screen it’s says when vehicle slows to a stop put in park and shift to desired gear. i was on the eway when it happen the first time going about 75. the next time it happened i was on a side street going about 20mph and it stalled out and then it gave me the same message. i took it to jeep they did something with the computer problem went away for a month or so and happens again. now i’m having problems every week and every time my engine light comes on it says service transmission. the engine light doesn’t stay on long it comes and it goes. it comes on when i’m driving for a while or a short period of time. sometimes it stays on for days and other times it goes right off. it’s different codes from the computer but all are different transmissions codes. i have 141,000 miles on my truck mostly highway miles.

Transmission failed driving down a two lane hill into town at 35-40 mph. engine light came on. transmission did not want to re-engage after complete stop. felt like transmission was starting out in 5th or 6th gear. had vehicle towed to dealer. dealer has estimated replacement of transmission to $5000. that's 25% the purchase price of the vehicle. if transmission purchased from somewhere else, it still has to go back to dealer for computer programming.

Brought my jeep trailhawk 2014 for recall software update for ptu spline update! why because there ptu unit is defective! software did not fix error message? now my jeep is only 2wheel drive not awd! chrysler will not reimburse for their mistake! took them 6 years to do a call?

I have a 2014 jeep cherokee trailhawk, with 77,000. the service 4wd light has came on multiple times. the dealership has told me that it is the ptu and needs replaced and will be $2550. this is a known issue with this year of vehicle.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. the driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. the vehicle was restarted and driven to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. the fuel pump and canister were replaced. the contact stated that the fuel pump and canister were replaced by the previous owner in 2019. the contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. the contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. the contact stated that the fuel tank needed to be at a half or ¾ tank to prevent the vehicle from stalling. the contact referenced manufacturer tsb: s1814000002 as the cause of the failure. the manufacturer was notified of the failure and a case was opened. the failure mileage was unknown.

Service shifter long standing jeep issue

On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since i've owned the vehicle . beginning in august of 2020 i noticed on multiple occasions that when i went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and i would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and i am concerned for my safety in this vehicle. i have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.

I have a 2014 jeep cherokee trailhawk i started my car today and i have a "park brake service" message my parking brake is stuck and i can release it. after inspection i found my trunk full of water and found my brake control module full of water and corrode it. i call the dealer and they said they never heard about any issues like this and there is not recall for this issue, after checking online looks like is a common problem for this car models and i cant believe is not a recall for water getting into your jeep cherokee trunk. this is a major safety hazard for drivers because this can happen even when you driving your car in the middle of the highway. i hope nhtsa look into this safety issue and have it resolve with jeep.

My car constant jerks and cuts off because of the transmission. this happens no matter when i am located. this happens whenever i drive my car.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while making a left turn into the carport at her residence, the check engine warning light illuminated. the contact depressed the accelerator pedal however, the vehicle failed to respond. the vehicle rolled backwards down the hill. the vehicle was stopped and towed to ramey chrysler jeep dodge ram (127 frazier dr, princeton, wv 24739-7721, (304) 487-2151) to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the contact mentioned nhtsa campaign number: 19v447000 (power train) as a possible solution to the failure however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 35,000.

2014 jeep - cherokee trailhawk - differential malfunctioning. there seem to be widespread issue with the differential malfunctioning. took the car for service and the mechanic found that the rear differential is leaking fluid all over. they checked the differential fluid level and noted excessive amount of metal present in diff. and fluid that leaked. this makes the car very dangerous to drive because the wheels can lock anytime. they called the dealer for parts and the dealer confirmed that they have been seeing excessive amounts of cars with such issues. there are shortage of the part nationwide. more than 150 cases reported to the dealer in santa cruz. the dealer is expecting to receive 50 parts after 45 days leaving more than 100 vehicles with no solution. the mechanic was in shock to see the excessive damage and deemed the car as a ticking time bomb. i researched online and found several people reporting this issue: https://www.carproblemzoo.com/jeep/cherokee/differential-unit-problems.php jeep need to address this problem. there needs to be a recall and support for the customers who are not unable to use the car or use it and put their life and others in danger.

Service shifter light popped on while i was driving at 40pmh on a city street. drove the 2 miles home and parked vehicle, turned off engine and back on and it disappeared. less that 40,000 miles on vehicle.

The vehicle shifted into neutral as we entered into an intersection. has occurred more than once. the vehicle had been checked for the past recall some time ago. the dealership tells us its a sensor that is failing. still waiting on parts.

In the past few months every time i go turn on the car, it seems as uf the the struggles to start. so, when i turn the key to the middle position then turn it hard over, the car will start. if may take one time or several times to get the car started. not battery because windows roll down, radio comes on, and so on. as of today it seem there is no connection happening.

Accelerating lag when you make a turn, it also hesitates when you accelerate. it’s jerking while accelerating and it could be dangerous in the road.

When driving the jeep it feels sluggish and appears to trying to find a gear to shift to. it clunks when pulling away from a stop. sometimes the transmission takes a long time to shift and the rpms go to about 3800 to 4000 before it will shift. this has been an ongoing issue with this model and year jeep. how is it that the government allows auto companies to get away with this. i do not have the money to have this fixed when it is a manufactures problem. i am seeing more than enough complaints to warrant a recall or tsb.

This is the second incident since purchasing the vehicle new in 2014. less than a year after purchase the transmission had to be replaced. this incident the jeep lost all power and would not go into either drive or park creating an extremely unsafe situation. was told it had to do with a recall and needed a new pcu. that was two months ago! i am still without my jeep and have now been told it needs another new transmission.

As i am driving the vehicle suddenly loses power and stops. the vehicle tugs and pulls back as i am driving and then loses power and indicates me to shift to park. on some occasion's the vehicle completely stops in the middle of the road.

Service shifter message and gear lights all turn red. keeps happening while in motion.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that after refueling and while stopped at a traffic light, the vehicle sputtered and stalled without warning. the contact stated that the vehicle sputtered while driving but did not stall or shut-off. the contact researched the failure and became aware of an issue with gasoline fumes entering the vapor canister and causing a stall. the vehicle was not repaired. neither the dealer nor the manufacturer were notified of the failure. the approximate failure mileage was 70,000.

The rear differential/power module assembly made from cast iron split along a casting fault and lost almost all of its fluid. i only discovered this when i noticed a large puddle of fluid on my driveway and the service 4wd light cane on when i started the vehicle. i had the vehicle towed to my local service station and they had never seen anything like this before, but had located similar stories online with even worse pictures same vehicle year and mileage (101,000 mi). suggested i call jeep dealer and chrysler. i called both and they would not contribute anything toward the repair. this vehicle was never in an accident or abused in any way. i feel this is an obvious manufacturing defect and should have been replaced under a recall. if this had occurred at high speed i also feel it could have been quite dangerous.

Attempting to fill gas tank at gas station. gas tank at about 1/4 full. gas pump repeatedly shuts off while filling about every 0.1 gallon. it takes 10-15 minutes to fill the tank. this first happened january 2020 but problem went away after several fill ups. i have the problem again in september 2020. still happening. i live in northwest ohio.

The "service shifter" warning coming up during drive or when parked, the engine refuse to start or the gear refuse to shift when this happened. it's very nondeterministic and could cause serious accident.

Everything that the internet says about the 2014 jeep cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. it has been to the dealership at least 4 times involving the same thing. engine stalls on the freeway!!! stops shifting. wont go into drive. slams into gears. jeep says its a battery, low oil or motor mount problem. there is no way this is why this is happening. the transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. i have communication and service records, case numbers from jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.

When idling or stopped in traffic or a stop sign the car shakes, lunges and stalls after filling up with fuel. the dealer has no idea, since no codes are shown. after about 25 miles of driving and lowering the fuel level i have no more issues until the next fill up. while at a traffic light the vehicle stalled and i put it in park to restart it and it didn't register that it was in park and message flashed to put in park.

Driving down the road when came to a stop at a stoplight and the car gave a couple chugs then died. it said service transmission, service park break, shift to p then desired gear. took it to jeep had the recall done, the very first time i started the car after getting it back from jeep the service transmission light came on and would not downshift into a gear lower than 3rd. jeep said it was a bad valve body, i have attached the work order from jeep that says it is inoperable. i also attached the nhtsa safety recall that states that the valve body will become inoperable. jeep denied reimbursement for the fix of the part we are just requesting that they reimburse for this based on the safety recall.

My fiance and i were involved in a car accident with a parked rv my fiance was driving towards the traffic light when out of no where the car shifted going forward and causing us to crash against the rv

I flat tow this 2014 jeep cherokee behind a 40 ft class a newmar motorhome. i have experienced a violent death wobble 6 times from 30 mph to 70 mph. the event seems to happen after turns or bumps. it is extremely violent and the only remedy is come to a complete stop even on a highway with no shoulder. i have been in contact with jeep national beginning oct 2019. they examined the car for a week in oct in mountain home, arkansas. they checked suspension, shocks, tires, alignment, struts, etc. no defects. they had no suggestions. there was a recall in 2016 that they said was complied with that involved a wiring harness for flat towing and gave me an amended page for my operating manual saying the harness was required. the event happened again and i went to my local jeep dealer and verified that the harness was installed. on my last trip in september 2020, it happened again. i called jeep cares and requested to speak to an engineer or technician and they said that was not possible and advised i take it to a dealer. i called my hometown dealer and spoke with the shop foreman. he looked into it and had nothing to offer. i went to the dealership last friday and for the first time was told mopar part #68321424ab was required and it was not installed on my car. this was the first jeep person that was aware of the problem and knew what the solution was. jeep wants me to pay $750 to have the part (a wiring harness) installed. i think it is a solution to a design flaw and one that all jeep service people should be aware of. this is a safety issue!

60k miles and transmission has went out

The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode. on the second day of ownership 10/5/2019, i took it to the closest jeep dealership to have them check on the warning light. the tech advisor gave me a print out of all the error codes showing (quite a few). on the sixth day 10-10-2019, i only had driven it locally when the transmission slipped out of the drive gear when i was at a stop sign. the drive transmission wasn’t engaging when i pressed the gas pedal. i put it in “park” and then back into ”drive”, and it then went forward. i drove home, and i parked the jeep in my yard. i didn’t drive it again with a real concern that the jeep wasn’t safe to drive and not wanting to get stranded along a road somewhere. in 11/2019, i next drove the jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. the transmission did the same thing and slipped out of “drive” in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. this time it took four attempts (placing in park and then drive) before the jeep would drive forward. i made it to the dealership on a prayer five minutes further down the road. the final diagnosis (12/18-2019) was that the jeep needs a transmission/engine wiring harness. “there is a brake in the transmission control module circuit for communication and depending on how the engine flex’s, the communication line drops out and causes the tcm to go offline”. on 4/12/2020, i took photos of the code flashing (see attached images). it wouldn't start. one week later, it started and i drove it in my yard to park it farther out of my main driveway. there it has sat for a few months.

The 2014 jeep cherokee trail hawk has had multiple issues with it not shifting into gear, being "confused" after coming to a stop and not shifting into the proper gear. when trying to accelerate after a red light or stop sign vehicle will not go when the accelerator is engaged, then after a few seconds it unexpectantly lunges forward into gear and into traffic. all recalls have pointed to this being a "software" issue and i have had all software recalls completed on the transmission and the problem persists. this vehicle has had this problem shortly after purchase and continues to have it on a daily basis. recently this issue cased the 4wd unavailable light to go off, and now the vehicle will not shift in 4wd low. after multiple trips to the dealer the consensus is that the batter is not functioning properly even though it is operating at the proper current and voltage.

Car bucks and stalls after filling up with gas. four times to the dealer and they cannot figure out what is wrong with it. finally, driving car stalled in traffic. made it to the dealer. they were able to finally see the problem as no codes were going off before. car was in motion and stalled. restarted,then stalled at the red light. so it stalled while moving and stationary.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that when she attempted to change gear, the service gear shifter light illuminated. the failure recurred while driving at an unknown speed. the dealer was not called. the manufacturer was made aware of the failure and stated that there was no recall and referred the contact to nhtsa. the contact inquired about an extended warranty and was informed to contact the manufacturer. the vehicle was not repaired. the failure mileage was approximately 48,000.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while operating the vehicle, the service transmission and service parking brake messages displayed on the instrument panel. the transmission shifter lights remained illuminated. the cause of the failure was not determined. the local dealer and manufacturer was not notified. the failure mileage was 85,700.

While driving on a highway, service shifter warning displayed and all indicator lights were lit (park, neutral, reverse, drive). this caused panic and the driver pulled over to turn off the engine. a dealership diagnosis is short in wiring. this manufacturer defect has caused wrecks and needs to be recalled by jeep.

While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "p" after doing so i tried to start the vehicle but it was inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated

While driving my 2014 jeep cherokee a warning showed up where the miles would be saying service shifter. then all the lights came on on the gear shift the p n r and d light were all on i had to pull over park cut the car off and then once i turned it back on it went back to normal

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving 25 mph, the parking brake automatic system illuminated and locked up the front wheels and throw her into the steering wheel. the contact mentioned that the same failure occurred on two separate occasions. the vehicle was taken to len stoler chrysler dodge jeep (1001 baltimore blvd, westminster, md 21157, where the automatic parking brake switch was replaced however, the failure recurred. the vehicle was taken to another chrysler dealer jones junction (1508 belair rd #2000, bel air, md 21014), and was diagnosed with the same failure as the first dealer. the automatic parking brake switch was replaced. the failure recurred and the vehicle was towed to an independent mechanic where the contact advised the mechanic to disconnect the parking brake switch. the manufacturer was not made aware of the failure. the failure mileage was approximately 70,000.*dt*dt*jb*dt*dt*dt*jb*jb

My 2014 jeep cherokee will stall unexpectedly. this has happened while accelerating and/or turning at a stop sign or red light. i took it to the dealership and they described it as follows "the stalling is a safety feature when the oil gets low". the dealership checked the oil and it was very low. this is a repeated problem and happens before the recommended 5000 miles oil change frequency. the last time it happened, the "oil life" screen said i had 28% oil life left ( i had been following it to avoid stalling out unexpectedly.... which didn't help and i once again stalled at a red light in traffic). my main safety concern is the fact that there is no indicator light for low oil, and the first indication is my car stalling out in traffic which could cause a wreck. this can't be safe nor meet safety guidelines/requirements. my second concern is the fact that my engine is burning off that much oil so quickly (verified to have no leaks in the system). when searching the internet, i have found this to be a common problem with people stating they also had no indication except for the sudden stalling out. i feel this is something that should be fully investigated as a safety concern. it seems to have at least enough of a case to be a lawsuit in two states (california and michigan) at the time of me writing this- sep2020.

I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. this has happened on multiple occasions. i have contacted my dealership on many occasions and they tell me nothing is wrong and i bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. i drive with a small child in the car and i feel completely unsafe. i am so furious with my jeep dealership located on route 88 in brick new jersey. no one wants to take accountability. my second issue is with the lug screws in the tires they keep becoming “swollen” after replacing them constantly i was told yet again they need to be replaced and they are not cheap to keep replacing. and last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.

All the lights on my shifter lit up, and on my dash "service shifter" appeared. this is not the first time this has happened, and i have paid to have it serviced once. it is still happening. this does not happen at a specific time, but happens when the vehicle is in motion.

While i was driving down a hill the car dinged and it said service transmission, when i was on flat road after the hill the car was not shifting gears its like it was stuck in a higher gear, if i slowed down it all it would jerk and sputter till i got it going a lil faster, but it would still not change gears

I am getting random software transmission issues. sometimes the car power fades when driving on major roads to a stop so i have to restart the car. i now avoid driving on freeways because of this. sometimes when driving on main roads i get a message to say that i have to put the car in "park" to change gear when i was just driving in d and did not want to change anyway as it was in automatic not manual. which i do not use. after the message the car loses power and i have to stop to put the car in "park" to restart the car to continue on my journey, sometimes i have no issues. i have reported issues previously about the car losing power which were claimed to have been fixed after a recall for software updates. this car is currently unstable, unpredictable, unreliable and dangerous. i am very concerned about my safety and reluctant to drive the car anywhere. i feel uneasy as i do not know what is going to happen next. i have notified the dealer previously and today but i need this issue escalated. i have an alternative use of a car (my wife's) which i drive to avoid the above safety concerns and problems.

My 2014 2.4l jeep cherokee is shifting out of gear when making a turn and looses power. when it shifts out of gear (or into neutral) the gear shift light will come on. the gear shiftier will not have moved and still be in drive! engine has to be shut off and then i have to try about three time to get it to start again, and it will not start up like normal. it starts up like it is trying to get the engine motivated into movement. when i am able to restart the jeep the gear shift light will no longer be on. it is the second time to happen in a week.

Engine disengages when rpn increases and stress increase, as driving up a hill or increasing speed.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. the failure recurred numerous times. the contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. the contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. the instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. the contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. the vehicle drove normal to half a block before the failure recurred. the contact stated that the failure persisted. the vehicle was taken to spirit automotive chrysler dodge jeep ram (4611 avenue q, lubbock, tx 79412), but was not diagnosed. the mechanic updated the transmission control software under nhtsa campaign number: 19v447000 (power train). after leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. the vehicle was restarted, coasted into her driveway and stalled. the contact called an independent mechanic and was advised to contact the manufacturer. the manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. the vehicle was taken back to the dealer but was not diagnosed nor repaired. the technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. the contact schedule an appointment for a diagnostic test which was still pending. the failure mileage was approximately 97,700.

Again the check engine light came on. this is our 2nd engine and the dealer says it is this new engine that needs to be replaced. the jeep will idle rough, shift on it's own, all the same transmission issues. and now the parking brake locked up and i had to have it towed home. i assume it is the transimission because it still will throw it in neutral while driving.

Started car and engine light, transmission light and ecs light came on. it was difficult to put car in reverse and drive. car was sluggish and would not auto shift into higher gear.

The car started leaking coolant. the radiator hose and seams on the radiator were leaking which caused the car to overheat.

The oil filter housing cracked. when the car was stationary it would drip oil. when the car was moving it would spray oil on the underside of the car and engine compartment.

I was driving in the highway and the jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy i couldn’t move the truck in the highways thanks god their were not to much people in the road. i got to do a research and many people have the same complain and the same problem on their jeep cherokee.

The car began losing power without warning. the transmission would shift into neutral without warning, with the resulting loss of power causing a dangerous situation. the issue was intermittent, occurring while turning, while approaching a stop, and when trying to accelerate. the transmission required replacement at my own expense.

I need to put oil in my car at least two times in between oil changes. my car has stopped multiple times when i turn because it ran out of oil. the engine burns oil so fast. i don't drive that much. this is expensive and very very dangerous. this car needs to be recalled.

We bought the car used about 3 years ago. periodically it stalls and will not go forward. it has happened in the middle of intersections. i have taken it to the local dealer and they don't show anything wrong with it. it happens randomly so you can really show the technician what it is doing but nothing shows up when they run the diagnostics. this is a known problem for the 2014 jeep cherokee. i have seen complaints from 2015 forward. when it stops in the middle of the road we have to find a place to stop and turn it off. usually it will correct itself when it is restarted. clearly this is very dangerous. i don't know if jeep can't fix the problem or won't fix the problem. this has happened about 10 times in the last 3 years.

I haven't get my recall paperwork to take my suv to the dealer to repair the transmission software . nhtsa campaign number: 19v447. i know my cherokee is a jeep cherokee 4 cylinder 4x4 but is happening to me as well and i have 2 kids . is scary when unexpectedly shift into neutral, resulting in a loss of power and raising the risk of an accident. also the engine will shut off in the middle of the highway. please help me to get my suv fixed . this situation is very frustrating since i took it to holt chrysler dealer at arlington texas when that situation with the transmission happened the first time and they said that my suv was not on the recall . now the dealer does not exist anymore now is classic dealer . so at this point i just need the paperwork in order to get my suv transmission fixed with the new software . thanks for everything. best regards , [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The suv would not start first thing in the morning as i was heading to work. jump started in the afternoon and the car would not shut off, gears would not hold and could not go into park or neutral. i was trying to make it to the battery replacement center and get a new battery installed right away. instead i had to put the hand brake on as the car would not stop and got it towed to dealership for new battery install. i was endangering myself and others in this situation. there was no indication about i needing a new battery prior to this incident.

Car stalls out while driving after filling gas tank (not topping it off). transmission light comes on, all warnings come on, and car locks up. sometimes you cannot put it in gear, and the steering wheel locks up. it will say "shift to park," but you cannot always do that. sometimes when it stalls it will still be running, but will just go out of gear. this is a known problem, and chrysler will not do anything about it. yesterday, i was nearly rear-ended three times on an interstate in atlanta when my car suddenly stalled while i was in motion. here is what one mechanic said: your vehicle has an issue with ventilation from the fuel pump, the gas has nowhere else to go but get sucked up towards the engine. the pump is failing, the charcoal canister is full of fuel, the evap system integrity module is full of fuel and the purge is pushing fuel into the intake which is drowning the motor and shutting it off. he said it is extremely dangerous to drive, and that he has seen this with the exact make and model of the car. i am terrified to drive my car, and it only has 36,000 miles on it. i, or someone else, will be killed because of this issue. this started while the car was still under warranty, and it took over a year to figure out what was going on. we have since called chrysler every day to speak to a supervisor, and no one will return our calls. they refuse to acknowledge the situation, the severity of the situation, and our concerns. they said to contact you.

Service shifter warning is always showing and doesn’t reset. the dealership said this is a known ongoing issue with a lot of jeeps. they said early model shifters are faulty and have to be replaced with a newer model.

Was driving my 2014 jeep cherokee down the road. it shuttered and stopped suddenly. we barely coasted to side of road. we found out we was out of gas. the fuel gauge quit working. we was almost rear ended. we had less than 50,000 miles on my jeep. it was scary and jeep would do nothing about it unless i paid the 300.00 to get hooked up to computer at dealership. i had to pay it up front. i do not have the money for that. i thank god that we was not rear ended at the time it happened. we was driving down state route 49 in arcanum at the time it happened. just driving from arcanum to greenville ohio. called aaa for a tow. but a person stopped by with gas in a gas can and asked if we wanted to try it. we put gas in jeep. it started up. felt with less than 50,000 they should have checked it out for free. what if we was rear ended? state route 49 in that area is very busy two lane state route. so we think gauge is wrong or broken. so might list unknown since never put on computer to know for sure.

My jeep expertly three times now while driving 30 to 40 mph automatically shifts into neutral. i get an error message on the dash that tell me basically to stop and restart vehicle. i’m also experiencing all the lights on my shifter are on/red at the same time. the only way to make the shifter lights appear normal is to turn the car off and restart.

Transmission jump out of drive while driving on the highway to work

2 issues. (1)) transmission doesn’t shift properly. coming from a higher speed and break ie slowing down and then accelerating there is a delay. the jeep doesn’t know what gear to be in. i have been almost rear ended, honked at, swerved around because the jeep won’t speed up properly. (2) gear shifter lights don’t function properly. the gear shifter was already replaced once under factory warranty and the same issue has happened again

While driving service shifter light comes on. when i turn the car off and restart it goes away and then when i start driving it comes on again. it happens sporadically.

Shifter bezel has gone out.

Our jeep cherokee has had on and off transmission problems for over 3 years. 3 years ago the valve body failed while we were driving leaving us in a vulnerable spot while turning into traffic. the car started bucking, losing power, then gaining it back and flashing lots of dash warnings. we limped the vehicle home and then took it to the dealer. they informed us we had a faulty valve body and replaced it under warranty. 3 weeks ago the same problems started happening when i was backing out of our driveway. i rolled backward into the street and was stranded. i could not go forwards or backwards. after 2 weeks of waiting to get an appointment, we limped it to the dealership. it was revving high and struggling to go the whole way there. at first they diagnosed it at low fluid (which doesn't make sense because there was no leak. they acknowledged the strangeness of the situation. after being told it was running fine and we could probably pick it up the next day, we were suddenly informed that it needs a whole new transmission. it seems these problems are very common for this transmission. in the right circumstance, this could be very dangerous to someone. we were lucky in our situations, but i'd hate to think what could happen if someone suddenly lost power. chrysler seems to be very aware of this problem and is only offering to cover some of the replacement. it seems that this vehicle, like its v6 counterpart, should be recalled for this very issue. chrysler's refusal to fix the problem has left people broken down and stranded while also saddling them with thousands of dollars in repairs for a flawed design. thank you for your time. have a great day.

Engine oil pressure sensor/switch is circuit is malfunction. (obd fault code p0520 ) keeps on going on for a few days then off for for a few days. even right after an oil change performed by the dealer. this have been ongoing for about the past 2 years. approx. $400 to repair and the part cost on $40-$60.

Engen light is on, oil light is on. oil sensor is not working.i am told the sensor is causing all of this and a $ 600.00 repaired required, but not garetied to solve my problem. ?? the lights came on after i got an oil change , when i was pulling out into traffic. also the light indicator on shifter position light up all positions.

On 2 occassions my vehicle stalled while driving/in motion and transmission disengaged almost causing a serious mva. all lights on the shifter turned on and the a "service shifter" message appeared on screen. i took vehicle in for service to route 18 jeep of east brunswick, nj. the dealer ran a diagnostic tests and found the tipm computer malfunctioned. i did some research and found the previous year jeep/ crysler modes had the same problems and a recall was issued on the tipm. concerning as this issue may cause serious mva and jeopardize safety.

The svc light came on. the traction control/all wheel drive/4wd stopped working. i had to pay $2400 to replace transfer case. come to find out this is very common.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle was repaired under nhtsa campaign number: 20v343000 (power train) completed at larry h. miller casa chrysler jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 633-2050. the contact stated while his wife was approaching a traffic light, the 4-wheel drive service unavailable warning light illuminated. the driver was unable to shift into 4-wheel drive. the vehicle was driven to her residence. the vehicle was taken back to the dealer 3 days later, where it was diagnosed with needing the power transfer unit to be repaired. the vehicle was not repaired. the manufacturer was informed of failure. the failure mileage was 121,664.

After i fill up my gas tank, the car will stall when slowing (less than 30 mph) or idling multiple times over the first several miles of driving. the car starts shuddering, the engine light comes on, it stalls, says to shift to park, and then requires a restart. sometimes it will not go into gear and everything seizes up, including the steering wheel. sometimes a notification comes on about the transmission and all other components being inoperable. it only happens after filling up my tank - if i don't fill my tank all the way, it does not happen. note that i do not "top off" my gas - i stop when the pump stops. it is really scary and really dangerous, as i stalled out on a merging interstate ramp and then on the interstate when traffic slowed this has been happening since june 2019.

Under recall w47 a software update was done at dealer asked service adviser if this was just a temporary fix until parts were available and was informed that the update to computer was all that was being done even thou under nhtsa recall report 20v-343 it states that differential input splines and transmission output shaft may result in the teeth of the input splines wearing off i feel these parts should be replaced under recall w47 not just a reprogramming of dtcm drive train control module and epb electric park brake software especially since according to report a more robust differential input splines are being used in later models please look into this recall and replace parts that are needed to make vehicle safe to operate again

I’m experiencing a loss of engagement in the connection between the vehicle’s transmission and the system that sends power to the front wheels causing the vehicle to lower power to the vehicle while in motion. it also causes the brake to fail to engage. fca w47 and fca w48

The vehicle keeps getting stuck in a gear then dropping into neutral while driving. its very dangerous

Driving on highway when over temperature light came on. coolant leak cause by rubbing on coolant overflow line. poor design of engine components.

Its doing just what the recall stated ..the engine light is on and then it cuts off while i'm driving and telling me to shift to park to restart and continues to do this several times before i get to a safe destination

It said service shifter on the screen. there are hundreds of forums complaining about this issue from our year vehicle all the way up to current.

Jerks and slips when you take off or accelerate. this happens several times a day everyday

Emergency break got locked when the vehicle was parked. car wouldn’t start and had to get it towed to jeep dealership. jeep said it was the emergency break module and wiring. it appeared to be so sort of leakage in the compartment but no water was found near module.

I have a 2014 jeep cherokee trailhawk and the service shiftier code is on. i purchased it from a dealership on 7-27-2020

While driving my jeep revs into high gear, then all of the symbols on my dash light up and then my jeep jolts and then shuts off. i have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.

Pulling away from a stop sign a loud bang was heard and all forward propulsion was gone. i was able to drift to a safe location but the car would not hold in park it was later found that the splines in the ptu had striped and the transfer case would need replacing. chrysler knew this could happen and issued a recall that included telling the computer to engage the 4 wheel drive low to engage for forward movement and to engage the parking brake to hold the car when stopped. this is a band-aid. they refuse to repair what they themselves discovered was a design flaw. ref. odi# 11340866

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while reversing, a loud abnormal sound was heard coming from the vehicle. the vehicle loss motive power without warning. the contact parked the vehicle and discovered that the parking brakes failed to engage. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the tailshaft coming into the power transfer unit where the front axle linked to the transmission fractured and detached ceasing forward motion of the vehicle. once the vehicle was parked, the park pawl failed to stop the vehicle from rolling. the vehicle was towed to hill view motors located at 5309 us-30 e, greensburg, pa 15601, and repaired under nhtsa campaign number: 19v447000 (power train). the manufacturer was notified of the failure. the failure mileage was 142,000.

Sunroof seals melts and completely rips off. i have had it replaced several times while under warranty. of course now it is not under warranty and continues to do it.

Car wont start, appears to be in park but its not. it rolls and wont engage the parking break. all lights and electrical comes on but wont start. rolls when pushing on the breaks. wont stop.

I drove my 2014 jeep cherokee earlier today with no problems and i end up needing to leave later in the evening and the “service shifter” light came on in my car and all the lights on the shifter light up red. i’ve had weird things go on like it would hard shift but it was doing that since i got it but didn’t think too much because of the cvt trans in it. but when i try to drive my jeep since the light came on nothing else shows i can’t put anything on my dash it was stationary in my drive way when i turned the vehicle on and light showed.

It keeps coming up service shifter almost everyday. the shop says there is nothing wrong that they can see. it stared 1 month after we bought the car in 2019. it does not matter how fast your are going. sometimes when u start it, it pops up. sometimes you are drivng down the road and it comes up. all the lights on the shifter turn red and it covers the whole dash as well. you have to turn the car off let it reset and then start again and most times it goes away except yesterday i had to drive home with it like that. today it was gone.

After completing the safety recall for the transmission, the 'service shifter' light has been intermittently coming on. on the shifter itself, all lights are illuminated (d, r, p...etc) while the 'service shifter' notice is visible. i have not had this notice indicated until i completed the transmission recall. the 'service shifter' notice illuminates while i am driving.

If i park uphill or go up a hill transmission service light comes on and car feels like it is in neutral and doesnt move forward..it happens mostly when i am at a stand-still,.like at a red light even in a flat surface

Oil pressure sensor keep going out.

Vehicle shows error message on dashboard screen stating "service transmission" recall came out in 1st quarter 2020 stating that it was a computer error and would be fixed by dealership. took to dealership for recall, and then the message started coming back after a month. took vehicle to a transmission shop and found that it was a computer issue again, not a transmission problem. it appears that the original recall did not correct the problem.

Transmission issues!! not shifting gears correctly. engine light comes on and off weekly

Received my vehicle back from getting the recall fixed on the transmission. they did the software up. but the transmission is still shifting hard in the lower gears

My husband and i purchased a used 2014 jeep cherokee limited 4 cylinder for our daughter in 2017. we noticed early on that it had shifting problems with its gears. it would sort of jerk and lunge forward when shifting gears. we purchased the vehicle from a carmax in north carolina. we also purchased the maxcare extended warranty, good for 60 months and 100,000 miles. the car had 38,000 miles when we purchased it. we had it a few weeks before returning it to carmax complaining about the jerking. carmax said they tried a few things, but ultimately said it couldn't be fixed; that it was just a "jeep thing." and advised us to take it to a jeep dealer if our problems persisted. the transmission issues did persist. it is an ongoing problem every day. it jerks, lunges, doesn't accelerate properly or shift gears properly, and feels unsafe. the jerking happens on city streets mostly, although it jerks almost any other time as well. it will even lunge forward after coming to a stop like at traffic lights for example. a jeep dealer in 2019 performed a software update to the power train module saying jeep was aware of the problems, but the software update would fix it. the update had no affect on the car. no improvement was observed. the car is scheduled to return to the shop for the same issue tomorrow. my daughter feels unsafe in this car.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle was at a stand still, when he was unable to shift from neutral to park. the contact stated service immediately warning light was illuminated. the contact drove slowly to the jeep chrysler dodge ram city service department located at 163 harvard ave, stamford, ct 06902, (203) 869-6666, however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the contact associated the failure with nhtsa campaign number: 20v343000 (power train), however the vin was not included. the manufacturer was informed of failure. the failure mileage was 45,925.

Shifter is continually lighting up with the red indicator light on all gears (p, r,n &d) very recently i get an error message stating “service shifter” the indicator lights have been ongoing for a few years at this point, but only recently the error message. this error message happened while drive 70mph down there freeway. also, there has been an issue with the “fuel vapor system” that i’ve had neatly since we bought the jeep new. it’s been looked at and no one will touch it without costing an arm and a leg. unacceptable for a new vehicle! both are ongoing issues occurring since winter of 2013.

I pulled into a parking space in front of ace hardware on main street in east islip new york. i put the car in park. as i took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. it damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper. i have also noticed that at other times when i put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park. this occurred on june 23rd 2020

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving in traffic, the vehicle loss motive power and stalled. the vehicle was taken to diehl chrysler dodge jeep ram of robinson (6181 steubenville pike, mckees rocks, pa 15136, (412)722-1800. the dealer acknowledged that the vehicle was included in nhtsa campaign number: 20v343000 (power train) however, the contact was informed that a diagnostic test was necessary to determine the cause of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 78,000.

Check transmission, service transmission, and service park break keeps showing up on my drive screen. it doesn't allow me to drive faster than 15 mph. when i shift it into gear it snatches like the engine has jumped out of the of the vehicle. *tr

The oil filter housing is made a of cheap flimsy plastic on my 2014 jeep cherokee trailhawk. oil is leaking from the vehicle and the oil filter housing/cooler requires replacement. a quick search on the internet reveals that tons of jeep cherokee owners are experiencing the same issue. the cost of replacement is roughly $700-1000. newer models have been modified to prevent this issue, but that doesn’t help 2014 owners. the attached pictures show pooling oil next to the plastic oil filter housing. this issue needs to be added to the recall list or covered under complementary repair.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while at an intersection, the vehicle independently shifted into neutral and stalled with the service transmission and check engine warning lights illuminated. the vehicle was taken to jim riehl's friendly chrysler dodge jeep ram of lapeer (1515 s lapeer rd, lapeer, mi 48446) to be diagnosed. the contact was informed that the power train control module software needed to be updated. the vehicle was repaired however, the failure recurred. the vehicle was taken back to the same dealer to be diagnosed. the contact was then informed that the transmission needed to be replaced. the contact referenced nhtsa campaign number: 16v529000 (power train) as a possible solution however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 148,000.

A few days after purchasing this vehicle i was slowing down to enter a traffic circle when the car started jerking and the car completely shut down. i had to put it pack in park and re-start, this did not happen quickly. lucky, the car behind me was patient. this could have caused a serious accident and needs to be addressed.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that after refueling the vehicle, and when exiting the vehicle, the vehicle independently shifted into neutral with the check engine warning light illuminated. the contact stated that she heard an abnormal noise but was able to park. the contact waited for 15 minutes before restarting the vehicle and driving to her destination. the vehicle was taken to mount airy chrysler dodge jeep ram fiat located at 538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105 however, the mechanic was unable to duplicate the failure. the vehicle was not diagnosed nor repaired. the contact stated that the failure persisted. upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train), however the vin was not included. the manufacturer was informed of failure. the failure mileage was approximately 100,000. *ln the consumer provided photos. *tr

The car keeps stalling and shutting off. cut off in the middle of a semi busy road with me and my kids in the car. *tr

Will driving service shifter appeared on dashboard screen and all gearshift lights are on. this is the third time, it happened 2 months prior . *tr

I was driving. vehicle suddenly stopped moving and gave message that it could not shift until it had stopped. i still had it in drive. it did not move. finally it did, but i was stuck in the road for a couple of minutes. *tr

On numerous occasions while driving, the jeep has not shifted gears properly and engine shuts off. engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.

The transmission slips from a stop sometimes. then other times it’s a very firm start and hard shifts. i have researched this a lot. this isn’t just mine or a faulty part it is how these transmissions shift. they did a recall and updated software but did t fix the issue. as other people have said the same thing. it’s dangerous when i’m pulling out into traffic and i never know if the jeep is going to go or slip. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the headlamp bulbs were replaced four times within several months. desoto auto mall chrysler dodge ford jeep ram (3039 s.e. highway 70, arcadia, fl 34266; (800) 880-3099) was contact and notified of the failure. the contact was informed that the failure was common with vehicles of the same year, make, and model. the manufacturer was contacted and informed of the failure. the manufacturer admitted that the failure was a known issue however, offered no additional assistance. the approximate failure mileage was 20,000.*dt*jb

I have a safety problem in jeep cherokee trailhawk 2014 in ptu and shaft drive since february 2020 while i'm driving on the highway and i reported the car to the dealership they told me need to replace the parts and when i saw your site posting the link including the vin number i check my car and i found there is recall for the car and i email to the dealership they refuse to receive the car referring to our phone conversation today morning, you said that you are unable to share with me the official document from your system showing that no recalls for the mentioned vehicle, also you said that you will not receive the vehicle in your work shop because as you mentioned earlier in your mail that you did not receive any recalls from the manufacturer on your system, in addition you told me your good company not obligated to provide any compensation resulting from this manufacturers defect in the vehicle because till this date you did not receive a notification from the manufacturer stating this. we discuss the about the damage in the ptu i explained to you what i understand from my side once i saw the photos which provided earlier by jeep service team you can easily notice that the damage happened from inside the ptu and due to the over friction and wrong axial rotation of the shaft drive part in the ptu which led to damage the teeth of the shaft drive and result a uniform damage shape in the outer case of the ptu. last but not least, i hope that your take the necessary actions to solve this issue to provide safe vehicle to your customers, complying with the national highway traffic safety administration because safe cars save lives and what i believe so frustratingly now is that the car i drive with my family is not safe and i want to thank god for not causing any major accident to the car or to the others when driving with my family during the time am using the car. *tr

I took my vehicle in on february 14, 2020 for a software update to hopefully fix the hesitation i experience when trying to accelerate followed by a slight jolt. the update has made this issue worse, so bad that i have neck pain, scared to pull out with traffic, has caused my wheels to peel out multiple times, and have a hard time accelerating when i come to a complete stop or merging on the freeway. the jolt that happens makes everyone in my vehicle jolt forward and cause the seat belts to lock up. i am to the point i do not feel comfortable having my kids in the car because of how often my car loses power to accelerate or gets locked in a lower gear. this issue happens when driving and trying to speed up, or when your at a complete stop and trying to go at the green light or stop sign. *tr

Power train disengages and reinstalls while driving and stopping, transmission sticks in low gear while in motion. inclines and colder weather seem to make this happen more often. *tr

I started my car and a service shifter message came up. i was parked on a flat cement pad in my driveway. i attempted to put my car in reverse, and it was very hard to move the shifter to reverse. i stopped trying and turned off my car. when i started it again the message was gone. *tr

Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. the epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by jeep that they did not make owners aware of. *tr

Vehicle would not go forward when stopped at a red light, car was unable to be pushed out of the intersection, and required a tow truck take it to the dealership. repair was 35844 updates and drive learn reprogram tcm pcm 68103804ar to 68241152ah. *tr

Stalling, when vehicle comes to a stop or slows down it stalls and hard to start. *tr

When first purchased vehicle problem were it acting like it wasn't getting up the speed now again im having the same problem as i did before with the stalling and acting like it don't want to run. the gear throtters and the vehicle runs very slow was in traffic and was so afraid someone w as going to run into me cause all a sudden the jeep started stalling and not moving after a few minutes it then would put up speed this is very unsafe im afraid to drive my 2014 jeep cherokee because of the stalling and the transmission light keep coming on check transmission i have taken it to jeep twice within a two week period and im having the same problem first they serviced the transmission said nothing was wrong with the transmission secondly a week or less later the light came back on again i took it back they said put a brand new battery in it the same problem i asked jeep was there a recall on that particular vehicle if so it need to be addressed and fix before it causes a traffic accident. im so afraid if there's a solution that could have been corrected if jeep been having problems with any transmission issue with the 2014 jeep cherokees . only had this vehicle 4 years and i keep it service .the vehicle had to be towed over a week ago because of the same issue because the transmission service light came back on the vehicle would not move was fearful.getting a warning put gear in park cut off vehicle and restart when did it continue to stalling and would not switch in drive motion. *tr

I've had to replace the oil housing filter and light switch and now the shifter light is coming on. this car is a lemon and needs a recall. this is all highway. *tr

Vehicle loss of motive power while driving on the road. very scary and dangerous! received message on dash: “shift to p then desired gear”. the vehicle was already in drive. i believe this is due to an ongoing manufacture defect s55. *tr

While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. the ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. vehicle needed to be towed away. *tr

When i put my vehicle in drive and start to drive the 2 and 3 gear shifts a lot harder than all other gears and when i apply my brakes and the vehicle shifts down the same gears seem to shift a lot harder than the rest of the gears. *tr

My car sometimes stall when i stop then takes an extended time to restart. i know there was a recall in 2012 for the fuel pump sensor not sure if i have the same problem. *tr

The vehicle switches gears to neural and turns the vehicle off. while driving about to make a left hand turn the vehicle stalled turning the car completely off making me restart the vehicle in this fashion: (step on break, switch gear into park and restart) lots of issues with transmission skipping. this happened after i got it from a dealer only been the owner for about a year seems like vehicle keeps getting worse. *tr

After having the recall for the transmission control module fixed my car started stalling out. it shifts into neutral while driving and you have to stop and shift to park then back to drive. it will not idle for long and will die if you don't constantly pump the gas pedal. it almost died on me while making a left turn into a parking lot in on coming traffic. and it didn't want to go up hill into my driveway, which is a tiny incline. i didn't have any issues with my car until after the recall. *tr

I have had multiple issues regarding the transmission in this jeep cherokee. it fails to move forward after a stop while pressing the accelerator then at about 3.5 rpm takes off and i have had this issue from the beginning. we have done multiple recalls and still there are hard shifting issues and now the ptu has failed. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while reversing out of the garage, the parking brake activated independently. the contact was unable to release the parking brake. the vehicle was towed to an independent mechanic to be diagnosed however, the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 66,000.

After i leased my car, i realized later that the car doesn't squirt out windshield fluid. the car was in motion on a winter night on a city street. *tr

Service transmission code p0934. sometimes it'll run just fine no problems. other times i have to start and turn it off several times before the transmission will work properly. after this started happening the info center started displaying service shifter. no one will diagnose the issue and chrysler wants to replace the transmission at cost to me because they don't work on them, they replace them. *tr

Service shifter came on dash, won’t clear. wouldn’t come out of park one time

A continuous problem exists with the tcm/pcm for our vehicle whereas it gives little to no warning that power is failing and stalls out while car is in motion; runs rough; rpm indicator shows acceleration when it's basically going under 25 mph; list goes on. three weeks ago, new starter put in. two weeks ago, car started acting up again. dropped off at dodge to locate problem. this is the third time in past year vehicle has had same issue. in dec '19, dodge claims it needed updates for the transmission. okay...run updates...$500 later. vehicle has been into dodge dealership several times since car was purchased, and both tcm (recall replacement) and pcm (last week) have been replaced. we inquired about any further updates needing done at that time..."no, it's good to go." unfortunately, during this pcm repair process, they informed us that the "bad" pcm had also damaged the starter (yes, the brand new one) and the car battery (new as of oct 2019). the pcm parts/repair alone sucked $1300 out of my account. it's been less than one week since we finally got the vehicle back, and we are right back where we started as far as performance, ie running rough, dashboard messages, losing power, stalling out, etc...and the new pcm was supposed to have been the problem. why isn't there anything that can be done to remedy this issue? it's costing a small fortune just trying to ensure it's even safe to drive. other drivers tend not to be very alert when it comes to approaching a vehicle that is going much slower than other traffic; very scary when our jeep begins to fail in traffic. this issue presents safety concerns for my kids driving vehicle. these are common, known issues among other jeep owners and i don't understand why the consumer is responsible for upkeep/repair on a bad auto engineering design, much less driving an unsafe vehicle.

Gear shift lights are all on at the same time; p,r,n,d when i start the vehicle, doesn't matter what shift i am in, they are all on at the same time until i turn the vehicle off. *tr

Oil was leaking, jeep was taken to kleyn auto, kleyn auto told me the oil assembly had to be replaced, due to excessive oil leaking. a new oil filter housing was installed. the cost of the repair was $631.01

Service shifter light comes on again after it was worked on previously. *tr

Transmission unexpectedly shifts into neutral while driving, i am afraid this is going to cause an accident. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was in reverse, the vehicle jerked with an abnormal sound. the vehicle was turned off and back on with the transmission warning light illuminated. the contact drove the vehicle to the residence in first gear and parked the vehicle overnight. the following day the vehicle was started and operated as intended. the vehicle was taken to outer banks chrysler dodge (3000 n croatan hwy, kill devil hills, nc 27948, (252) 441-1146), where it was diagnosed and it was determined that the power train module needed to be reprogrammed. the vehicle was not repaired. the failure recurred. the contact referenced nhtsa campaign number: 19v447000 (power train) as a possible solution however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was approximately 90,000. the vin was not included.

While driving the "service park break" illuminated along with the an illuminated yellow/amber colored "brake system warning parking brake" warning light and brake on the center panel. intermittently a "4wd temporarily unavailable" will come on as well. i took to my dealer and they said there is water leaking and has damaged/corroded the electronic control module and it needs to be replaced and isn't covered under warranty. isn't this part of a manufacturer defect?

Stopped at a light. when it turned green, i touched the gas and the car wouldn't shift. it was stuck and would only accelerate very slowly to 10 mph. i pulled over and turned my engine off then turned it back on and it was fine. three days later, i'm at a red light, stopped and then accelerated to make a right. again, it wouldn't accelerate past 10 mph. turned the car off and when it came back on, it accelerated with some hesitation but did reach 40 mph. however, the service transmission light illuminated. in about a mile, it started to hesitate again as if it were about to choke. made it home with the service transmission light still on. i only have 68k miles and do city and local road trips--no serious off roading. transmission shouldn't go up this quickly. luckily, not many people on the road.

When i fill up the tank it irks and shuts off. very scary and dangerous.

The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.

After filling the vehicle with gas it will hesitate and stall out while driving. it tells you to put the car in park and then you have to re crank it to shift back to drive. after the tank is about 3/4 full it stops stalling.

The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.

Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors

Service shifter warning keeps coming up on vehicle. chrysler wants over $1000 to replace the shifter. i see online there are a ton of the exact same complaints

When the gas pedal is accelerated the engine pushes back. seems like it’s a transmission problem. service shifter light is on. loud engine when driving. *tr

The transmission slips, it disengages and puts the car in neutral. it also jerks. the car was in traffic, had to pull over.

Very hard shifting in lower gears. the vehicle will lunges forward at times when down shifting at lower speeds when shifting from third to second, second to first. the vehicle will also have very jerky up shifts from take off to second gear and sometimes feels a delay in shifting into gear causing a revving sensation. we have taken to dealership at least three times and only software updates have been done to vehicle. we were told the transmission is known for that and is “an adaptive transmission that changes to the driver”. sometimes the car will not have the problem at all. we have already spent hundreds of dollars just for software updates to be done by dealer and left the car for a week while the dealer talked with jeep about finding a solution or replacing the transmission. after one week we received the car back when nothing had been done to remedy the situation. *tr

I have had my vehicle almost two years. within the last four months i began having issues when i would go to pump gas. the nozzle at the gas station began to shut off repeatedly. it acts as if the vehicle is full regardless of how much gas is in the tank. i have been to different gas stations and tried different ways of pumping my gas all with the same problem. i have taken my vehicle to two mechanics now who have identified the problem to be the fuel tank. i have done research and found a lot of fellow owners of 2014 jeep cherokee trailhawks to also have this problem. i am out of my manufacturer’s warranty and the extended coverage i purchased for the vehicle covers every aspect of the fueling system except the tank. i find that to be quite odd. in fact, the company does not offer any type of coverage that would cover the fuel tank itself. it takes me around 20 minutes or so to fill my gas tank and that is a mere estimate because there is no way other than guessing at this point to know when the tank is full. is this something jeep owners are going to have to endure or will there be a solution offered? thank you for your time and consideration.

My service shifter keeps popping up on my dash it locks my dash and when my car shifts to different gears it lags

While driving jeep cherokee latitude i have noticed that within first 10 minutes of driving jeep start getting flickering lights and then after 5-10 seconds completely shuts off. absolutely out, i cannot even put an emergency lights on when it stops to indicate that i have problem. at first i thought it might be an old battery but i have replaced the battery few days ago and the problem started again. the worst is that while it happens, power steering and everything else completely shuts. this is very dangerous as i cannot pull on the site or as i said put emergency lights on.. one day i have disconnected the battery while the car stopped, for a minute or two. i guess that cut power from the jeep's computer as well. after two minutes or so when i reconnected the battery again, i wanted to start the car. after a few cranks i could start the car. the situation i have just described is major safety issue. yet, when i run recalls using the vin # of my car i see no recalls. i have already contacted the jeep dealer asking what could be the problem. they just told me that no recall is available. i would like to document this for others to be aware of the problem as well as document if there is going major incidents.

Every time gas is added to the tank the jeep stalls out at stop lights. a message appears about putting it in park and then picking a gear. it is dangerous and should be recalled again. the happened on a busy road at a major intersection and at every stop sign and even while slowing to make a turn.*dt *ln consumer stated manufacture has known about the sudden stall issue at least 2 years but did not notify the owner and recalled numerous times.*jb *ln*jb

Car shut off and won’t come back on. dealership replace the key ignition and still not working

Vechical lost speed, stalled, no power. will not excell. engine light and etc light on. on a city street in motion. it looses steering and will stall also. i replaced the battery.

During my most recent visit the vehicle received recall updates. a couple days after the stereo system froze as i was driving. i pulled over turned car off then on and it began working again. soon after i realized the car has been sluggish to start. currently it is not starting and i get a battery low voltage message.

On startup of my vehicle, the wipers start on full speed without any control. the turn signal indicators do not function and my vehicle has rough shifting. lastly, the running lights on the vehicle do not function when this error is occurring. the error that appears is "shift to p and then desired gear". so i literally have to stop my vehicle (even if i am on the highway) shift to p and then back to d. this is extremely dangerous while on the road. this has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. i have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. now i am experiencing a "service shifter" error. this error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. this error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds in 2nd and 3rd gear, the engine revved up and the vehicle shuddered and hesitated. the vehicle was taken to crown chrysler dodge located at (2120 chatman rd. chattanooga tn.) who diagnosed that the transmission was defective and need to be reprogrammed. the transmission control module was reprogrammed however, the failure recurred. additionally, after refueling the vehicle stalled on several occasions. the cause of the failure was not determined. upon inspection, it was discovered that gear fluid leaked from the rear driver side differential axle bearings. the cause of the failure was not determined. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 30,000.

I was driving my car on the city street going to the grocery store and it was making a weird noise. then every time i came out of braking it would seize up, jerk and make a grinding noise. i took it to a tire plus shop because i thought it might be the brakes. the mechanic put the car on a rack and should me that the transfer case was cracked and leaking fluid. he said that if i drove any further i would have been stranded.

Car stalls while driving and turning left or right shortky after starting! could be on highway goim 55 and just shuts down called dealer but because its not throwing any problem codes they cant help

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds and attempting to make a turn the steering wheel ceased without warning. the vehicle was turned off and back on and the vehicle operated as intended. the vehicle was taken to lithia chrysler dodge jeep ram fiat of santa rosa located at (2727 dowd dr, santa rosa, ca 95407) to be diagnosed. the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the approximate failure mileage was 29,000.*dt*dt consumer stated when the ignition is turned off, vehicle is started the steering problem goes away. problem has occurred 5 times.*jb*jb

My car goes into neutral on it’s on while going down the road. i have took it into dodge 2 times for the problem but they have yet to fix the problem.

The service shifter light keeps coming on.  i have had the shifter bezel and jumper harness replaced and 5 months later it is on again.  also, the car randomly dies while driving, seems to be a transmission issue.  these are of great concern and unsafe. there is not a recall for either issue but i have read many many complaints regarding the same issues.

Went to my dealer because the kept texting me to do this recall. i was not having any issues with my vehicle. while there, service manager told me my car was throwing a code service shifter and was like that when i came in today. i said that it wasn't like that when i came in. he told me it was a sensor and it would be 700 plus dollars to fix it. again i told him there was nothing wrong when i came in and i refused the repair. i googled this issue on cargus and seems the whole jeep community is having the same issue. when the code service shifter comes on it blocked all the digital read out including speedometer so you can't see your speed. i don't know if this is real or a bad situation and what the car will do, if it truly is a shifter malfunction. this makes it very unsafe and scary to drive.

Hatchback will not open automatically when pushing the button(s) nor will it open manually wen stationary and in park.

I will be driving down the road and the service shifter comes on and the engine revs up.

I purchased the vehicle used with maybe 60,000 miles in august 2018 and within a few months of the purchase, on december 24 2018, the car jerked then stalled out while i was driving on a neighborhood street. the message board gave a transmission error and said to put the car in park and restart. after restarting, the vehicle did not drive well (hard to steer, accelerate). had it towed to the dealership, where they did some work on the transmission. in november 2019, just after refueling, the vehicle lost power while i was at a busy traffic light during rush hour. i restarted the car and it did not have any issue after that. in january 2020, i refueled my car, drove maybe 10 miles and the car started losing power again at a busy stop light in a large highway intersection. this time the car jerked, then i got the same transmission error as the first time. i turned the car off then on, and i was able to limp to my job (same difficult steering and acceleration). took it to the dealership where they addressed a recall issue (transmission software) and a check engine light (oil pressure sensor). in march 2020, just after refueling the vehicle, it started losing power at a red light. it didn't fully lose power before i made it to my house and had it towed. now that i've made the connection between refueling and power loss, the dealership has realized that there is a faulty valve or sensor causing gas to leak into places it shouldn't. it looks like it's common issue, and it's honestly very unsafe since the vehicle loses power as you are driving!!!

Engine oil cooler dripping oil onto exhaust creating (possible) fire hazard. the local dealer had this part in stock. i know other owners of 2014 cherokees who have experienced this problem.

Transmission shifts randomly stalling out the car while driving at all speeds highway and side streets, , must stop remove key to try to restart after shifting into park

Vehicle has intermittent issue while traveling 70+ miles an hour on the freeway tachometer jumps up and down and vehicle displays "shift to p then desired gear" vehicle has no ability to drive, you must pull off highway without any ability to use gas and put car into park. also does this at intersections. i have a video of it doing it at the intersection (can not video going down highway as it is not safe). opened two cases with chrysler #[xxx] and #[xxx]. vehicle has been to two different jeep service dealers for over 15 days and not repaired. vehicle is going to kill someone when is does not have the ability to use the gas when it displays this on the screen. chrysler needs to have service dealer start replacing parts to fix this issue. both jeep service dealers stated that no code came up on their computer, therefore they can not fix. dealers in question: autonation in roseville, ca 916 781 8100 and folsom jeep 916 520 1135. autonation in roseville along with chrysler were provided the video. autonation in roseville was specially told to contact chrysler to work with a chrysler technician to further troubleshoot the issue, they simply sent the video and told me that there is nothing more they can do. filing this issue as a vehicle safety complaint to find resolve before it kills the driver and/or others on the highway. issue happens as i have stated going down the highway at 70mph and at stops as well. i have video of it while at an intersection, but you will not allow video uploads. *dt (“parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”)*jb

There is a noise when the wheels are turning, not when at a stop. dealer said it is the bearings in the drive shaft. the whole drive shaft has to be replaced, not just the bearings.

Tl* the contact owns a 2014 jeep cherokee. the contacted stated while driving at approximately 10 mph, the vehicle stalled without warning. an errors message was displayed which stated to shift into park then shift to desired gear. the contact was able to safely pull over and allow the vehicle to restart after several minutes. the contact stated the following day the vehicle experienced the same failures. galeana chrysler jeep kia 180 greystone blvd, columbia, sc 29210, (260)434-4800, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. the vehicle was not repaired. the contact referenced nhtsa campaign number: 19v447000 (power train) as a possible solution to the failure. the approximate failure mileage was 74,000.

When i accelerate on the street the car jerks and vibrates also when i brake it jerks and vibrates.

Car shuts off while driving. leaving me stuck in middle of road and will not turn on for prolonged period of time.

Tl* the contact owns a 2014 jeep cherokee limited. while driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. additionally, while at a light the vehicle shuddered violently and stalled. the contact was able to restart the vehicle. the vehicle was taken to jake sweeney chrysler jeep dodge ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. the manufacturer was not contacted. the failure mileage was 81,000. *bf*jb

After refueling the vehicle, the engine stalls or shuts off without warning. no warning light or check engine light comes on. i almost crashed due to limited braking and loss of power steering. there are hundreds of reports of this issue with chrysler products after researching it. there need to be a recall.

While driving, the vehicle shifts very rough. whether on the interstate or just driving around town. it also idles very high, and uses a lot of excess gas. also, when i turn the vehicle on there are times that nothing will appear on the lcd screen, so i am unable to control anything in the car as far as electronics, climate, radio, phone etc. even turning the vehicle off and then back on does not work. eventually it just turns back on, while driving. every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.

Noticed oil dripping so took jeep (2014 jeep cherokee) in to look to see if oil filter was put on correctly. mechanic said oil everywhere, showed me pool of oil sitting under filter all over engine parts. he de-greased engine and found the oil filter housing was cracked and needed to be replaced. had i not noticed, engine could have heated up and caused engine fire! one jeep blogs, many eple indicate same issue with poor part. should not have to worry about housing cracking even on 5 year old car that was $35k.

Tl* the contact owns a 2014 jeep cherokee trailhawk. the contact stated that while his daughter was driving at an unknown speed, the vehicle made an abnormal noise and stalled with an unknown warning light illuminated. the contact’s daughter restarted the vehicle after several attempts. the vehicle was towed to stivers chrysler dodge jeep ram (2209 cobbs ford rd, prattville, al 36066) where the vehicle was diagnosed with transmission failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 83,000.

February 18, 2020, while driving i-95 n, doing the speed limit of 70 mph our vehicle lost power steering.  a warning light came on, it beeped, and signaled "service power steering". immediately our vehicle violently jolted.  my husband was able to muscle the car to the side to the road. we shut the car off, turned it back on and regained power steering. talk about a scary experience, we would lose and regain power steering in the middle of curves, abruptly jolting and shaking the steering wheel almost causing accidents. we made it to the dealer and left it for diagnostic.  february 22,2020, we left the dealership having our issue "repaired.  $3700 dollars later, we found out that our gearbox rack and pinion had gone bad causing loss of power steering and needed to be replaced. note, the cherokee barely has 37k miles on it!  in fear of loosing power steering again we serviced the vehicle.  this was 100% out of pocket expense as chrysler fiat as well as the jeep dealership declined any responsibility.   february 26,2020, just 4 days after having the vehicle "fixed" we lost power steering.  it was our worst nightmare all of again. we called jeep, and with lack of concern, they advised us to take it back to service as it could now be a defective part installed in the vehicle.   february 28, 2020, is our second service appointment with jeep, however we are afraid this is a deeper issue than meets the eye. we no longer feel safe and fear for catastrophic injury for us and others.  we fear for others that might potentially have this problem with their cherokees. for anyone that is reading this, have your car looked at, you might not be as lucky as we were. god forbid we were on a switchback road and lost power steering in the middle of a sharp turn. we would have gone off the side of the mountain. jeep needs to address this issue before anyone gets seriously inured.

Tl* the contact called on behalf of his wife who owns a 2014 jeep cherokee. the contact stated that after refueling the vehicle and driving at various speeds, the vehicle stalled with several warning lights illuminated. the vehicle was restarted and performed as intended. the contact also stated that during inclement weather, water entered the vehicle from an unknown area. tomball dodge chrysler jeep ram 23777 tx-249, tomball, tx 77375 (281) 547-6945) was contacted and informed of the failure however, the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure. the approximate failure mileage was 55,000.

Shifter service message on the main screen appeared immediately after getting a recall fixed at the dealership, "marshall motors" in salina. the main screen will not change, all lights on shifter change randomly to different drive modes individually or in groups. i've had some minor issues with shifting but i hear and read about much bigger ones with the same message. there are at least dozens of complaints, on dozens of sites, on this same issue over several years of the product.

Service shifter light suddenly turned on when driving on a city street, with all shifter lights on. pulled over and restarted engine, the light is gone.

I was driving when the service shifter light started turning on. i would turn off the car and restart and it would go away. then it started coming on more frequently and then it cut off while driving. the first time i was on the freeway, the second two times it cut off, i was on the street 35mph. it started back up about 5 minutes later. i took it to the dealership they said it cut off due to low oil and that they did not find any other codes. guess what the car cut off again on my way home. this is so dangerous since it is cutting off while driving at full speed. i have seen so many complaints so there must be some type of fix. i am desperate for help at this time. i just need to know what to tell jeep to fix. please help, i am afraid i am going to get into a deadly accident.

All shifter lights are red and dash screen is locked and says service shifter. vehicle still seems to drive normal so far but dash screen is locked.

Service shifter warning came on on all gear indicators lit up

Vehicle occasionally bogs down and sometimes stalls at various speeds and conditions. sometimes this will occur several times in a row and sometimes it will go days, even weeks without reoccurring. the jeep dealer kept car for several days said several test drives found no problem and the diagnostics and onboard computer codes were normal. this is a potentially vary dangerous problem if trying to pull out into traffic on the interstate or trying to pass someone. the problem is reported all throughout the internet but nothing in recalls. all recalls on this vin have been completed.

I was in an accident severe enough to total the vehicle but none of the many air bags deployed. i rear ended a vehicle on the freeway. i was just concerned since i am unaware what speed i was going at the point of impact. the front of my vehicle was pushed back toward the windsheild pretty far. unfortunately, i don't have any pictures. i just wanted to express my concerns. we did test the car and there aparently no failure of the air bag system, so maybe no problem.

I have a 14 jeep. i went through both recalls with in 3 months my transmission started shifting into neutral randomly around 40 mph. it through a code p0997 low voltage to solenoid f. in a day check engine light went away in a week it came back. went to dealer paid $1169 to replace valve body. it now shifts smoothly a lot better than it ever have. in my perspective the valve body possibly the reason that the jeeps shifts hard and should be recalled

The dashboard completely goes blank for 3 seconds and then comes on wall driving. or engin completely shuts off for 4 seconds and then turns back on wall driving

Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . dealer has replaced engine and transmission, car still shifts rough and has started stalling again

Service shifter light came on and gear shift lights are all red,p,r,n,d

It is jerking and hard shifting even with a new transmission. i have had this problem since the purchase of the vehicle. after repair and replacement of new transmission it is still happening.

I was getting gas and when i went to put the vehicle in drive the emergency brake enabled, with the light blinking. after several attempts to turn it off, finally it dislodged. while i was attempting to dislodge the emergency brake, i happened to be at the gas station where my mechanic is, who i use for oil changes and minor maintenance. he opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. he advised me to take the car directly to jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. i took the car to jeep, who informed me my car was out of warranty and they would be charging me for this. i contacted corporate jeep, who unfortunately relies on their dealerships to advise them. corporate finally told me that after three weeks of the jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. i took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. he reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. there is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake. the car is currently at the dealership, the emergency brake will not dislodge. jeep needs to be held accountable for this.

My jeep sputters and dies after gas fill up. very dangerous as it happens at random and has scared my family as trucks bare down on us as we are stalled in the road unable to get car to restart. about 1 to 3 miles after fill up the problem disappears until next gas fill. please issue recall before someone gets killed. in motion car is sputtering and unable to gain speed. once at a stop car immediately dies locking all power functions and is difficult to restart. this has happened several times.

I was driving on the freeway going 70 mph my car started beeping and said service transmission. restart in park with vehicle speed at zero. once is gave me that message it was as if my car went into neutral and it wouldn’t let me speed up or anything no matter how much i pushed on the gas. i was in the middle lane and my speed kept decreasing and i almost got hit 3 times trying to get over to restart my car. once i finally got over i had to turn my car off and restart it. i have had this happen more than once and i’m terrified i’m going to be in a horrible accident.

Vehicle does not go while on incline at a stop, revs to 3k rpm then will spin out tires. delayed start at stop lights and speed ups. had recall done software upgrade twice, drives fine for a couple weeks then back to it. had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...

Car has service park brake alert light on and will not move at all. car will shift into neutral and will not go back to park until you mess around with it for a few seconds. mileage numbers blinking, check engine light on and traction ligjt on. prior to this, car speedometer started blinking continuously while driving on the highway. this is very scary and unsafe as you are unsure to what is going on with the car as no indicators come on while it is doing it.

Currently my vehicle is showing an error code for service shifter and all the shifter lights are illuminated. chrysler jeep is stating that this part is back ordered and they cannot currently replace the part. my vehicle has also had multiple transmission related complaints including multiple hard shift repair requests. first year of the owning the new vehicle the transmission was replaced. a recall was done on 01/31 and on 02/01 the car would not start and all error codes came on. vehicle was in motion when service shifter error code came on going about 40 miles per hour. i have uploaded all the service documents from the dealership.

Jeep cherokee latitude 2.4l has shut down with no warning while driving. it has stopped entering city streets and when braking hard to avoid another car. when the vehicle stops and suddenly its steering wheel gets hard to steer . the dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.

Transmission continues to shift into neutral when slow down to a stop.

While in motion on highway transmission light came on and vehicle suddenly slowed down perhaps entering safety mode. transmission code indicates coolant temp issue. this year, make and model recalled for transmission issues but our vin not included.

The radio reception has waxed and waned since i purchased the vehicle. i have another vehicle and the parallel reception between the 2 is not comparable....the 2014 jeep is very poor in its ability to provide adequate radio information from even nearby stations. i'm not sure this is a safety issue...more of a quality issue for the manufacturer..also, a blatant misrepresentation by the sales people. i have not found a single person out of the approximately 100 people with cherokees or grand cherokees who tell me their radios perform well. help!

When the car is stopped on any kind of incline, the car initially will not accelerate when the accelerator is pushed. increased pressure results in a clunking sound and a jack-rabbit acceleration, very dangerous, especially if i turn right or left from an inclined stop. it was last reprogrammed due to a recall in december, 2020. the car has been to the dealer twice for reprogramming of the cvt. each time the condition improves for 100-200 miles, then returns to its former condition and resulting problems as described above. the average mpg also fluctuates by as much as 10 mpg during the process.

In motion and stationary. a message came up in the cluster saying service shifter. all the lights on the shifter were illuminated. has happened 3 times within 100 miles. restart the car remedies temporarily

I purchased my car on 10/1/19 with 98,000 miles. a few short days later my car started driving horrible. shaking,bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing p0520 oil pressure sensor. that was replaced. car was still driving the same and 3 days later while driving my engine light came on again, this time code p06dd. brought my car to the mechanic where he had it 3 week. my oil pump was replaced with a new oem pump. the very next day while driving my engine light went on again, throwing the same code p06dd. brought back to the dealer where my car was low 2 quarts of oil. was told to bring it to jeep for recall and diagnosis. jeep has my car for 4 days, completed the recall but was unable to diagnose my car. upon leaving the jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. i brought my car back to the dealer where i purchased it. they had my car for two weeks and replaced my engine. i picked my car up on 12/6/19 from the dealer i purchased from, who just replaced my engine. with a new engine, the car is still not driving right. it is still shaking,bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. i had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. not going over 60mph. this time no engine lights are on. i brought it back to the dealer i purchased from, they hooked up the computer..which showed no codes. it took my car out of safe mode but did not fix any of the problems i’m having. today, 1/21/20 my car went back into safe mode while driving. will not go over 60mph and there are no lights on the dash showing there is a problem. this car is not safe. i am a single mom with 2 kids and i will not jeopardize mine or their lives in this vehicle.

We purchased the 2014 jeep cherokee trailhawk in 2015. we have complained numerous times to the local jeep dealership regarding the transmission lunging forward, downshifting hard or basically rough shifting. they told me on all of those occasions after looking at the vehicle that is was normal and probably user error. we took the vehicle in for the numerous recalls regarding the transmission. was told several times it was fixed and there is nothing wrong with the transmission. now that the car is out or warranty, it needs a new transmission. this was told to me after they diagnosed it with an electrical issue in the transmission that could be fixed for $1200. now they say the entire transmission needs to be replaced. i feel let down and disgusted with the dealership and jeep as a whole. i am not sure what i can do at this point as i was listening to the jeep dealership regarding this issue.

On 12/19/2019 my wife had an attendant fill up the gas tank at our local service station, less than a 1/2 mile from our house! around the block from our house the transmission started to slip, the car started to shake, then stalled! the car wouldn’t start for awhile! when it finally did start, it was still shaking, but being so close to home, she was able to get it home and in the driveway.the sansone jeep service center claimed that when they filled the tank, they overfilled it causing, and costing me, $839.62 worth of damage, which they decided’,, was not their responsibility! well i beg to differ! the attendant may have rounded up to the nearest dollar, as they often do’,, but how is that anything other than a design, and / or engineering failure? i think if 30 cents of fuel rounded up to the nearest dollar does that kind of damage’,, that is an expensive and dangerous manufacturing defect, and should be recalled, and not become the consumers liability! if she just pulled on to an expressway’,, there could have been a tragedy! i am enclosing photos of the work order and receipt’,, because i’m not even sure what the actual damage and repair was, not understanding their jargon! thank you!

Oil filter housing cracked spilling oil on top of motor very common problem fire hazard part has been redesigned from plastic to metal noticed oil all over engine burning smell when driving and parked

After filling gas tank, jeep will unexpectedly lose power and shut off. this happens several times. accelerating and pumping gas to keep it running will speed the process of returning to normal operation. gas is never overfilled. once pump shuts off no additional fuel is added at pump. took to dealership. they charged over 900 to replace the ecm. problem repeated on next fill up. this problem is widely reported on the internet even though dealership denies any knowledge of problem

As i am driving the service shifter flashes on dashboard , call dealer they never heard of it . put car in park turn engine off and waited . turn car on message disappears car runs but it still has a jerk when trying to shift into gear and not picking up speed but rpm show 3 and 4.

When we started to accelerate the jeep jerked into gear. we started to hear a clanking noise and sounded like a part was rattling. since it did not sound good we pulled over and called a tow truck to tow it to the dealership nearest to us. after the inspection, the dealership told us that the ptu on our 2014 jeep cherokee was busted and the car is no longer able to be driven. prior to this event we took the jeep into another dealership several times telling them that when we accelerate it jerks into gear. they told us that three updates need to be done on the software of the vehicle. we were told that the updates has to do with the communication of the transmission and the parts that are involved when you accelerate the vehicle. after we completed the updates the jeep drove smooth but then started jerking again shortly after. now the cost of replacing the ptu is over $2000. we have read multiple forums and feedback from other 2014 jeep cherokee customers that have had the same problem. i have come to the conclusion that this is a manufacturer defect and this should be covered by chrysler.

Tl* the contact owns a 2014 jeep cherokee. while the vehicle was parked, the contact noticed a large amount of oil underneath the vehicle. the vehicle was taken to an independent mechanic who inspected the vehicle and informed the contact that oil leaked onto the exhaust manifold and throughout the engine compartment. the contact was informed that the oil filter housing needed to be replaced. anchorage chrysler dodge jeep ram located at 2601 e 5th ave, anchorage, ak 99501, phone number: 907-276-1331) was contacted in an attempt to purchase parts for the repair. the vehicle was not repaired. the manufacturer was informed of the failure. the approximate failure mileage was 54,600.