2014 FORD Escape

Power Train System said Replace Turbocharger Assembly. I just had a new transmission put in and now a few weeks after the turbocharger goes out. I see there is a recall on this. I am a senior and don’t have the money to fix this after replacing the transmission. I am asking Ford to honor the recall and fix my car.

Car abruptly stopped without warning. The engine locked up.

The back-up camera goes either completely blank or goes on and off.

Clear coat paint is peeling off, and the is a 1/2 inch spot on the rear hatch with NO paint or primer on it.

Car was purchased used in Feb 2017 with 19,800 miles on it. It\'s now 18 months after we\'ve owned it and it only has 49,000 miles on it. The 3 of the 4 doors have rust along the bottom of each of them, which has come through the paint.
According to Ford and the dealer, they will only fix it at their cost if the rust has eaten all the way through the metal. I know the warranty states that it only covers perforated body panels, but at what point do I know it is perforated before it\'s too late. Super frustrating.

My rear window has shattered twice and my rear passenger side window has shattered once in just over a 3 year period. Each time I have replaced the window and made a glass repair insurance claim. First issue: Rear window August 2015. Second issue: Side window August 2016. Third issue: Rear window October 2017. There were no signs of theft or vandalism.

power steering assit failed i cannot afford to pay 1400 dollar repair

Rear windshield exploded without any notice or apparent cause.

1. Software was throwing false error messages that included \"detected frontend impact shut off fuel for safety follow restart instructions\" and the engine shut off while I was driving on the freeway at 70 mph in traffic. The car had been in 4 times previously, including the day before this incident for other software issues. I took car straight to the dealer after I got it restarted, which was difficult. Ford finally replaced all Software which they say was finally debugged.

2. Right rear passenger door came open while driving and would not relatch. Door had to be tied closed to opposite door to hold it closed. Took to dealer 7/21/16 and Service Rep acted surprised about a door latch problem, claimed to see nothing wrong and suggested my husband take it home and play with it. That was not acceptable to me. I returned to the dealer after looking up and finding many Consumer compaints about failing door latches on various Ford Models and recalls on 400,000 of some models though not the Ford Escape. Service Rep when challenged said other models but not Escape involved. I advised it is now and I wanted it fixed and other doors checked. Too busy that day but scheduled an appointment for July 26, 2016. No commitment ffrom Ford about who will pay…said it will depend on my Warranty. Ford obviously knows there is either a design defect or faulty part so why aren\'t they being more proactive at addressing this problem, or at minimum when a consumer brings in a vehicle with a problem they obviously know about that is dangerous such as a door coming open while driving, why they don\'t just admit to the problem and correct it. It remains to be seen what will happen on my repair.

The back driver side door popped open and would not close. It was very scary having this happen in traffic while driving. Even after doing a makeshift \"fix\" (i.e., bungee cording the door semi closed so it wouldn\'t swing open all the way) so that I could drive it to the dealership, I was still shook up from having it fling open! The car dealership told me they had several other Ford Escapes in with the same issue. Clearly something is amiss. :-(

Transmission slams when downshifting at highway speeds. If you are on cruise control at highway speed and depress to accelerate to pass a slower car when the transmission downshifts it feels like two manhole covers are being slammed together with a loud noise. Took it to the dealer and they could not replicate. It does not occur every time.

Car is bucking and stalling and mechanics can’t find anything wrong with it, even though I’ve showed them the complaint reports for the exact problem online.

The Family entertainment System, Navigation System in dash computer control stopped working. Dealer estimated 7-10 days for parts. No response or contact or estimate almost 4 weeks later.

While driving at approximately 25 mph with temperatures in the high 20’s i heard a loud pop similar to a gun shot and then looked back and my rear window just started to spider. I was only in the vehicle for about 10 minutes. I pulled over and there were no impact marks and the glass on each side of the window had fallen off but the rest of the glass was in tact. There were verticle stress fractures on each far side of the glass and spidering on the rest of the glass toward the middle. Ford let me know that this had been happening to F150’s recently but not in new Escapes and they refused to pay for it. They advised that something must of impacted the window but would not provide any further clarification. I have pictures of the glass also and submitted them to Ford’s corportation and also the dealership, Moon Township Ford. They still would not pay. It seems this has been a continuing pattern for Ford Escapes througout the past decade.

Engine extremely hard to start in cold weather
Intermittant brake failure
Loose of control do to alignment issues.
Intermittent Sudden lose of speed – even on flat road
Intermittent Problems with hesitation on acceleration.
Burning Rubber from back end around back tires.
Poor fuel economy
Something catching under drivers side for.
Circulation Button working sometimes.
Problems with wipers
Trunk not Opening properly
Back up camera moving position
USB PORT broke
Drivers side cover came loose
Left back door bumper and another piece came off.

Last 2 visits at dealer they refused to look at myself vehicle.
Tried taken to 2 other Ford Dealers and was told they would not let
Me being car in.
Is a Breach of warrenty.

Front right ball joint spontaneously came apart. My wife pulled up driveway, I happened to be outside next to car when she pulled in. We suddenly heard loud crunching sound and she stopped. When we found nothing I asked her to back up. We heard crunching sound again and she said the steering wheel was not controlling car. She immediately stopped. We discovered right front wheel pushed against tire well of body frame. Next day when tow truck lifted car, we discovered the ball joint assembly had come apart. Perry Ford (San Diego) confirmed ball joint appears to have come apart without any obvious sign of damage due to impact or driver fault. NOTE: my wife had just come off freeway, traveling 15 miles from work and 1 mile from off ramp to our home. If she had been just another 5 min on freeway traveling 65-70mph…I hate to imagine what would have happened.

the steering wheel on the escape froze completely, and i had no control of the car while driving.

Tl* the contact owns a 2014 ford escape. while backing up the vehicle at 5 mph, the back up sensor failed and the contact crashed into another vehicle. the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was driven away by the contact. the vin and failure mileage were unknown.

Engine cylinder leak and other recalls. no records on car vin number to be found. ford denies recalls but did fix 2 recalls before blocking others. the block was done when i filed lemon law for other problems. transmission replaced 2 times. several recalls with no notice or records.

The car started skipping while driving on city highway. when i would stop at traffic light it would hesitate to pull off then lurch forward. it eventually stopped in traffic and wouldn't move at all. there was no warning light, my system check said it was ok. i only have approximately 67,000 miles on the car. it had regular maintenance last month and transmission fluid was checked "ok"

Tl* the contact owns a 2014 ford escape. the contact stated she had nhtsa campaign number: 17v209000 (engine and engine cooling) completed at autonation ford sanford (4911 wayside dr, sanford, fl 32771, (407) 680-0781) back in 2019. the contact stated she was unable to start the vehicle in april 2021. the contact stated that the check engine warning light was illuminated. the vehicle was not drivable. the vehicle was towed back to autonation ford sanford (4911 wayside dr, sanford, fl 32771, (407) 680-0781) where it was diagnosed with a coolant leak which needed to be repaired. the vehicle was repaired however, the failure persisted. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that there was coolant in cylinder number 3. the vehicle was not yet repaired. the dealer was made aware of the failure. the manufacturer was informed of the failure. the manufacturer informed the contact that the engine needed to be replaced. the failure mileage was approximately 136,925.

My mother owns a 2014 ford escape with the 1.6l turbocharged ecoboost engine. she notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. she notes that this has happened multiple times. we had taken it to keller bros. ford which is where she purchased it, and they couldn't come up with the problem. so then we went to new holland ford, and they were able to find the problem. the guy even showed my mom how to reset the fuel sensor. but the problem came back up again. my mom, i, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. ford, you need to do something about this. i don't want my mother killed. so recall the escape 1.6l's that have the problem and come up with a solution.

At 69,000 the transmission would not work any more. the car would not move in gear. it started slowing down while driving, until it wouldn't move any more.

I got a card in the mail for me too check too see if my vehicle is in the recall on takata airbags.

Ford recall 17s09 was issued over a year ago. 15 months later, ford has given me the runaround about fixing the problem. i have been in contact with them for about 6 months, have actually gotten appointments at my local dealership and they have disregarded my problem and will not respond to my needs. i have also contacted ford manfuacturing. on recorded calls they have failed to either help me with my problem or had a supervisor contacted me as requested. help?

I replaced the spark plugs on 4/25/2021 for my 2014 ford escape se due to an p0303 error indicating a misfire for # 3 cylinder. all the spark plugs were easily changed except cylinder #3, this spark plug seized. as a result, i had my ford escape towed to hastings ford (greenville, nc) on 4/29/2021. gary from the service department called to tell me (@5:00 4/29/2021) that the mechanic was unable to remove the seized spark plug and that replacing the cylinder head would not be sufficient. the engine (1.6 l ecoboost) is known to leak coolant and that it would be a waste of time and money to just replace the cylinder head. the service department recommended that i replace the "long block" for a total cost of $7800 (including labor). my vehicle only has 104,954 mile. the dealership knowingly acknowledges a defect with the motor but will not accept responsibility towards fixing the engine. i call ford’s customer service on 4/29/2021 @ 6:06 to ask for assistance in repairing my vehicle (case # - cas-31599643) and received a call from a supervisor on 4/30/2021 @ 1:37. joel indicated that ford assumes no responsibility towards the repair of my vehicle since it’s beyond the powertrain warranty. i have found 2 class action law suits against ford for the 1.6 l ecoboost due to the coolant leak damage to the engine and believe that ford should be responsible for the repairs. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#

The car suddenly lost acceleration power while driving at approximately 35 mph. driver pulled to safe area and stopped car at which point it would not move. no warning/emergency lights displayed in the instrument cluster (no check engine, battery, overheat, or other had been previously displayed). towed to closest ford dealer. diagnostics stated transmission failure (92,000 mi; bought used from ford dealer in 2017 with 60k miles). transmission replaced. during test drive following replacement, ford dealer mechanic identified a rattling noise. this noise was not heard prior to the failure but may have been present during the transmission failure but not heard because of the sudden loss of power/ability to accelerate while driving in traffic. the mechanic returned to the dealership where further inspection revealed a cracked flywheel/flexplate. research shows that there has been a recall for similar ford cars (i.e. edge) for this exact issue and repairs included in the recall included repairs of transmission. additionally, transmission/flexplate failures in the 2014 escape is included in a 2020 class action settlement alleging ford actively concealed engine & transmission failures. vehicles identified in this settlement should be recalled. consumers who have already paid for identified failures should be reimbursed parts/labor by ford. the vehicle in this incident was also included in a prior engine recall. the engine was replaced by a ford dealer in may 2018.

Tl* the contact owns a 2014 ford escape. the contact stated while the vehicle was stationary, the contact noticed that the vehicle was leaking coolant. the contact stated no warning light was illuminated. the vehicle was taken to hub city ford, inc. (2909 nw evangeline throughway, lafayette, la 70507) where it was diagnosed however, the mechanic stated that there was nothing that needed to be replaced. the contact wanted a second opinion and took the vehicle to courtesy ford south (1201 us-167, abbeville, la 70510) where it was diagnosed with the coolant reservoir needing to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was not informed of the failure. the failure mileage was approximately 75,328.

Tl* the contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle independently reversed as the vehicle was not running dragging the contact about 20 feet. the contact stated no warning light was illuminated. the contact sustained road rash and a bruised thigh and abdomen. the contact had to seek medical attention. the vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. the vehicle had not been repaired. the contact was relating the issue to nhtsa campaign number: 18v471000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 70,000.

Tl- the contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle independently reveresed as the vehicle was not running dragging the contact about 20 feet. the contact stated no warning light was illuminated. the contact sustained road rash and a bruised thigh and abdomen. the contact had to seek medical attention. the vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. the vehicle had not been repaired as of yet. the contact was relating this issue to nhtsa campaign number: 18v471000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 70,000. rd

The steering wheel has became very hard to use. the alert "steering fault service now" came on. is there a recall on this? the man i talk to said its probably electrical and its dangerous to drive. looking for information thank you

Due to coolant leak/burning/leaking into engine i am having to add coolant to my vehicle every other month when the vehicle alerts me that coolant level is low. i took car in back in 2018 when the recall for this issue was created. the recall did nothing to fix the actual issue of where the coolant was going and only inserted a sensor in the system to notify the driver of the issue sooner to hopefully prevent engine from catching fire due to running too hot. my vehicle has less than 55k miles and engine is not performing as it did before and i am concerned that coolant has damaged my engine. ford customer service has said that since my vehicle is 2014 model year that it is out of any warranty. this is really not acceptable as i mentioned they identified an issue with the coolant but didn't fix it and only put an early alert in. please look into and advise how i can get this corrected or replaced. when this happened in 2018 the vehicle said it was running hot and reduced power and i could only drive it for a few mins at a time to get it to a dealer to check it out. this was in july 2018 and i have been adding coolant every couple of few months since july of 2018.

Transmission problems slips gear and kicks when going from 2nd gear to 3rd from time to time i’m afraid i’m gonna have to pay for a new transmission

I tried to park my car as usually, put the shift in p, but the car continued to move. i was scared and unpleasantly surprised. i had to to drive around the parking lot in front of home depot in dickson city and finally decided to turn of the car. after that i was not able to turn on the engine. i had the car towed away to gibbons ford.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 20 mph, the vehicle made a loud grinding sound. the contact pulled over and shut-off the vehicle. the contact stated that the failure recurred a second time after the vehicle was restarted. the vehicle would not restart. no warning lights were illuminated. the vehicle was towed to an independent mechanic where it was diagnosed with metal shavings inside the transmission fluid. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 102,000.

For the second time in 3 months, my 2014 ford escape was stationary when the flywheel in front of the engine broke with no warning light going on (only a telltale rattling when turning on the ignition) which did extensive damage to other nearby parts, such as the front pump. i am aware that the defective flywheel is stamped instead of made of cast iron and so, the inferior material has failed in other ford escapes. furthermore delays of all the necessary replacement parts by the ford motor co. to ruge’s ford dealer, dragged on for 2 weeks from 12/28/2020 to 1/15/2021 and again from 4/5/2021 until now 4/18/2021. my 2014 ford escape sits idle at ruge’s ford for 2 weeks waiting for all the parts to arrive. this is not an isolated case. other ford escape owners in my area have experienced a similar issue with the defective flywheel. i expect you to take immediate action and issue a recall on the defective flywheel part.

I have a 2014 ford escape se with 67000 miles and when i was parked burger king parking lot with engine running a message came on that said it was overheating so i parked it and looked under hood saw it had an antifreeze reservoir that was low so i proceeded to get an appointment for cloninger ford morganton nc for the works oil change and coolant reservoir and they checked it put antifreeze in it and said any problems call them. i left and it seemed ok, until i had it runnung in the driveway and it was overheating it said again so then i called told them what happened and got appointment to come in again and i went and showed them that the reservoir was empty again so maybe i had a leak since they just filled it up a week ago at my appointment same dealer service dept. after they looked at it they said the engine needed to be replaced due to the engine coolant system causing a crack in the engine and it would be $8000. plus labor to repair and there was no recall for it and it was out of warranty and they were seeing it more and more on this car and i would be better to trade it in. it now sits in my driveway until something can get done. i truly believe consumers should be covered for this with all the complaints here and with attorneys on the internet who are exploring same problem.

2014 ford escape titanium taken in for every recall, and maintained. while driving on a 3 lane road going 40 mph the windshield wipers went on full speed (not raining) and would not/could not turn them off. after about 5 minutes they went down to slow speed. then the car lost power, no steering or brakes. no way to stop or steer the car. it slowed and finally came to a clunky stop. flames were coming out of the bottom of the car onto the road at that time. within 1-2 minutes the flames were coming from the top of the engine, up and over the hood onto the top and over the car completely.

The passenger side back door is missing the child safety lock feature.

While driving on a main city road, vehicle was suddenly in neutral. was unable to get it to stay in drive. vehicle was not drivable and had to be towed. currently transmission being rebuilt.

As recent as 3/30/21 suddenly upon starting my car up the powersterring went out, fortunately, before any major movement of car. i shifted to park and shut the engine down and restarted and finally the power sterring was working. this has happened three times now and rather episodic in nature. time to have it fixed via recall process. please advise!

There is a coolant system leak similar to that in ford recall #17s09 (nhtsa campaign #17v209), but the dealer says my car is not covered by that recall.

The car started to delay and wouldn't accelerate while i was on a three lane interstate going 70mph then shortly after that it would make a loud boom sound that would shake the vehicle everytime it was shifted into any of the gears. it won't accelerate at all now. it will move forward and bsckward automatically when put into gear but will only rev when the gas pedal is pressed

The dash warning light shows a person in a seat belt with an airbag all the time

Car stalls when driving at low speeds.

Tl* the contact owns a 2014 ford escape. the contact stated that the coolant warning light was illuminated. the contact stated she had to refill coolant reservoir repeatedly. neither the local dealer nor the manufacturer were notified of the failure. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 66,000.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 75 mph, the vehicle stalled. the contact then saw smoke emerging from the engine compartment. there were no crash or injuries due to the fire. the contact was able to extinguish the fire in the engine compartment. the fire department was contacted and was able to extinguish the fire underneath the vehicle. a fire department report was filed. the vehicle was towed to gordy's automotive repair (2639 s fieldspan rd, duson, la 70529). the contact has not notified the local dealer. the vehicle has been not diagnosed or repaired. the manufacturer has not been informed of failure. the failure mileage was 116,883.

There is a known recall on 2014 ford escapes for the bushing linkage on the transmission, stating the car can be in park but not really in park. my car was in drive and was going backwards. to me this is the same explanation. my car doesn’t know what gear it is in.*dt*jb

On 3/20/21 when driving my 2014 ford escape my husband and i noticed a humming noise. then it seemed as if the car wasn’t shifting and was idling real high. then there was nothing, no power of speed or shifting. no check engine light, just a red light came on saying transmission fault service now. we had to have the vehicle towed to our nearest ford dealer. to find out this is not a recall and it was a catastrophic transmission failure. he said it will cost us $5100 for them to get a new transmission which are back ordered. i also called ford directly about this and they said it is not an open recall, and the car is out of warranty by 3 months!! i find this terrible i have had this vehicle for 5 years and taken good care of it and for ford to not take care of its customers on something like this i feel is horrific!!

During a routine oil change, the technician found a coolant leak. after an in depth diagnosis, the technician preformed a coolant pressure test. he found coolant intrusion in two cylinders. the ford service center wrote: recommended immediate attention to rebuilt/replace the engine. they preformed coolant pressure test leaking down 10 psi within 1 and1/2 hour no external leak. they removed all 4 spark plugs, used a borescope and found evidence of coolant on top of #2 and #3 piston. thus the need to replace the long block assembly. the service center recommended the need to replace the engine at the suggested cost of $8,000. i have changed the oil regularly since owning this vehicle. i do not have the funds to do this major type of repair. why hasn't ford recalled the vehicle to correct this problem since this have been a problem since 2010?

There is a known recall on 2014 ford ecapes for the bushing linkage on the transmission, stating the car can be in park but not really in park. my car was in drive and was going backwards. to me this is the same explanation. my car doesn’t know what gear it is in.*dt

On or about august of 2019 my car began pulling when i was on the freeway. the car then just turned off and i was luck to veer off to the right without hitting any other cars. the car was towed to the dealership (serra ford in rochester, mi) only to find out i needed a new transmission. the car was only 5 years old and even though it was out of warranty (mileage) 112,000 miles on the car and ford refused to assist me in repairing the car. i have purchased ford cars since 1998 and kept them for over 8 years. i have never had to replace a transmission on a car let alone when its only 5 years old. serra ford (matt) stated that the overdrive band failed first which caused the transmission to overheat. the material then desenagrated and metal was sucked into the tube for the actual transmission pump. he recommended another transmission but i wanted to know why they engine light never came on when the overdrive band failed? i asked the same question to the rep at ford and no one could answer me. i feel like i would not have had to purchase another used transmission had the sensor indicated that something was going on with the engine. i really want ford to refund me for the money i had to spend on my transmission.

It happens while driving slow the car stalls suddenly. i have to re-start the car

Subj: ford’s swollen wheel lug-nut issue issue: wheel lug-nuts on ford vehicles become swollen and un-serviceable. the tire wrench tool that ford provides will not fit these defective lug-nuts and because of such a flat tire can not be easily nor quickly changed.; a safety as well as a consumer issue.

I was driving my car on the highway and the rpm increased and it started studdering and eventually cut off. took it to the ford dealership and now i need a transmission. there is an active recall regarding the transmission but according to them it doesn't have anything to do with the issues with my car. i would think any issues with the transmission would cause my transmission to go out. this is not the first issue i have had with this car. my engine caught in fire for no reason and had to get a new engine. i have had nothing but issues with this car since that time.

Ford escape se 2014 all coolant leaked, car could not run, white smoke and now also has oil leak. there is recall 17v209000 dated 03/27/2017 that describes what happened to my vehicle yet the dealer mentioned that my car has no recalls outstanding. i was just leaving my home when this happened and had to stop the car. only the yellow check engine light came on and the red "i" in cluster. right now my car is in the shop and they are checking to see exactly why this happened. as soon as i know and get the estimate, i will be posting it in this complaint. also called ford and they said that any questions had to be thru the dealer which i had already done. checked my recalls online and also says no recalls.

Vehicle lost power while driving down road, diagnosed as transmission fault by mechanic.

My 2014 ford escape titanium’s transmission stopped working. my car was in park on the side of the road and when i put it in drive, my transmission slipped and would not move forward. i had to get my car towed and two mechanics said the transmission is done. my car has 80,000 miles and was well taken car of.

Transmission not working

Power trained failed twice. first time aug '18 with 37k miles and second event feb. ''21 with 67k miles. both events the vehicle suddenly displays a “transmission fault: service now” which renders the vehicle unable to drive. first event randy wise ford dealership repaired by tech (name chandler) our six speed transmission. they replaced under warranty; direct clutch rebuild, replace friction material & seals..etc. the second event: same vehicle suddenly displays a “transmission fault: service now.” i return the escape to randy wise (manager mike) and informed us that diagnoses (scope) "reclutch failure" code. same issue. they stated iy was out of there 2 year warranty and i had three out of pocket options to fix & no warranty. i contacted ford customer service (erica) to file claim. erica contacted the dealer and return back to me in 5 minutes stating the three out of pocket cost was my only options. no escalation was offer beside wirting a note to the as customer service dept. i request the name of te ford zone manager for se michigan and she could not provide the contact. transmission failure twice with less than 68k miles. the vehicle would lunge when coming to a stop. upon take off from a stop, it would have very little power or high rpm's & move slow causing safe driving issues. placing the vehicle in drive (from park position, the vehicle lunged forward... rough, clumpsy the whole time we have owned. very disappointed in ford, ford product adn ford authorized dealer service work. this vehicle is a lemon and should be a law protecting consumers from such faulty ford products.

I drove 25 miles in traffic to pick up my kids from daycare. when i got the kids in the car to go home and the car was in motion turning left onto a busy highway turn/merge lane, all of a sudden my check engine light came on and engine temperature gauge went all the way up. i pulled over and checked my coolant. there was so much pressure when i turned the lid, i thought the coolant tank was going to explode. the temperature in my car went down and i was able to make it to a mechanic close by. they said i needed a new coolant bypass solenoid. it was replaced and the car has seemed fine. now, 1 month later, it is leaking coolant. i read about a recall for the same thing where cars caught fire but my model year is not covered under the old recall. i believe ford needs to expand the recall as i do not feel safe driving this vehicle with my two small children and the possibility of it catching on fire! i have 78000 miles on the car and was purchased 7/28/2013.

The back windshield shattered with no warning or apparent cause. the force behind the break was such that it caused the side frames to fall more than 3 feet from either side of the vehicle. my vehicle was parked in my driveway overnight. the weather was temperate. it does not appear to have had any outside cause; the glass is all on the outside of the car.

Tl* the contact owns a 2014 ford escape. when the contact attempted to close the front passenger door, the latch failed. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was made aware of the failure. the part for the repair would not be available until the second quarter of 2017. the failure mileage was approximately 115,000. *tr

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was invalid. the contact had not experienced a failure. vin tool confirms parts not available.

Drive side door open when driving by self. *tr

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at 35 mph, another vehicle merged rapidly ahead causing a crash. the air bags failed to deploy. the contact sustained a lower back injury and the passenger located on the rear driver's side seat in a booster seat sustained a right knee injury. there was no injury to the person in the other vehicle. a police report was filed but no one was transported for medical attention. the vehicle was towed to an auto body shop where it was pending body repairs. the manufacturer was notified of the failure. the failure mileage was 34,000. updated 12/23/16*lj updated 01/05/17.*jb

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. a door that opens while driving increases the risk of injury. as of 9/2/16, ford's investigation into this concern has identified a total of one alleged accident and three alleged injuries that ford believes may be related. one alleged injury was to an occupant's arm from a door that reportedly opened and bounced back. another injury involved a driver who alleged her hand was injured when trying to grab a door that opened. the third injury was to an occupant who allegedly received scratches from a rear door that opened while driving. ford has no further information relating to these reports. the alleged accident occurred after the driver's door reportedly opened in a parking lot and resulted in bumper damage, but ford has no additional information. *tr

Rear outside door handles stick. excessive force has to be used to open the doors. parts have fallen out of handle inside door.

Tl* the contact owns a 2014 ford escape. while the vehicle was stationary, the driver's door became stuck. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 13,300.

Tl* the contact owns a 2014 ford escape. while driving 10 mph, the vehicle stalled without warning. in addition, the hood unlatched independently and fractured the windshield of the vehicle. the vehicle was repaired, but the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was 73,000.

While driving on the hwy at 72mph on cruise control, the transfer case failed, causing the car to lose gear completely. this caused the rpms to skyrocket and the car to immediately begin slowing down - resulting in significant safety risks associated with surrounding traffic. unknown what caused the transfer case to fail.

Tl* the contact owns a 2014 ford escape. while making a right turn up a hill, the front driver side door opened independently without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the failure mileage was 47,000. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. while driving 75 mph, the rear driver's side door opened without warning. the contact received a recall notification for nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was approximately 25,000.

My mother owns a 2014 ford escape with the 1.6l turbocharged ecoboost engine. she notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. she notes that this has happened multiple times. we had taken it to keller bros. ford which is where she purchased it, and they couldn't come up with the problem. so then we went to new holland ford, and they were able to find the problem. the guy even showed my mom how to reset the fuel sensor. but the problem came back up again. my mom, i, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. ford, you need to do something about this. i don't want my mother killed. so recall the escape 1.6l's that have the problem and come up with a solution.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle would jolt forward and stall without warning. the contact also stated that the vehicle made an abnormally loud noise when started. the vehicle was taken to the dealer where it was diagnosed that there was an internal transmission issue, but the specifics of the repair could not be provided. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 80,000.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My 2014 ford escape has a blown right front strut and tie rod at only 47,000 miles. the mechanic was shocked and said to contact ford. he said it's unheard of for a strut or tie rob to fail with so few miles. it is a poor quality part. unfortunately, there has been no response from ford.

This happened twice in less than a month. driving the ford escape at lower speeds (less than 40 mph) on a city street during morning traffic hours. suddenly heard a continuous loud sound on the rear right of car. vehicle then lost power. engine shut down. had to pull to the shoulder and restart the car. then it worked fine. the dealer could not find any error codes when i took in for service. the air conditioner was on. outside temperature was around 70f. not raining.

I have an id# 10971972 that i got when i called nhtsa back in april, also filled out a form & returned to washington office in june that was mailed to me back in may - too much to explain here, i will attach a word doc with detailed issue info

While my daughter was driving the car less than 10 minutes from home after just starting up for the morning in june 27, 2017 under hood started to smoke, caught on fire, an explosion sound and car burned up . car had to be put out by fire department. total loss per insurance company . this car has a engine fire recall and i was told recall work was done prior to sale of the car to me by ford dealer in may 2017. however i now find out that the actual recall part is still not available from ford and that only an inspection was done prior to sale. not an actual repair. the recall had to do with engine fires ! maybe all these cars need to be of the road.

My 2014 ford escape has been recalled for the engine over heating. i have had to get it towed twice now because it continues to over heat due to a lack of coolant (it disappears for some reason and no one know where it goes). i then have to get a rental car for the week or however long it takes them to fix it. ford does not have a plan to fix the issue instead they will install a sensor to help monitor the coolant level and warn me before the car overheats. this just transfer the burden onto me to continuously add coolant to a new car that shouldn't need it had it been made correctly. at this point i don't even want the car anymore because it is unsafe and a huge inconvenience. this happens while i am driving and it warns me to immediately pull over.

Mouse killed in between ac/heat fan blower & cabin air filter ! 2nd time this has happen. 1st.time got fix under warrantee.now my warrantee is up (39000 miles) car was moving 500ft. from home. turned ac on ,bang! bang! turn it off/ i knew what happen. the 1st. time they had to replace fan blower / it vibrates louder than our motor ,nowits doing it again.i got the back half of mouse vaccum out from the cabin compartment. my ? how are they getting in there. i'll show you what i found an explain. in the engine compartment ford didn't put a screen over blower entrance,.so i put one, i run my fan on low.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bill clough ford of windsor, north carolina was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Since shortly after purchasing the vehicle it began having issues with the transmission. they included uncontrolled acceleration, deceleration, rough shifting, transmission and fluid leaks. the vehicle has been in the shop multiple times from 1 day to over 90 days at a time. several repairs took 5-7 weeks. initially the ford dealership and ford motor co. covered the repairs and provided a rental car on two occasions. the issue has not been fully resolved as the vehicle has been in the ford shop since april 1, 2017 while it was being diagnosed and i tried to discuss the issues with ford since they refused to cover the repairs. ford denied our claim to replace the vehicle with less than 25,000 miles on the vehicle under the california "lemon law" statutes. the issues have nearly caused several accidents and the vehicle had to be towed to the shop at one point as i felt it was unsafe to drive. the uncontrolled acceleration and deceleration usually took place at freeway speeds of 55-70 mph. the rough shifting was commonly during a first start or when approaching or pulling away from a stop at an intersection. it would shift rough at speeds 20-35 on residential roadways. the leaks were typically discovered after freeway driving. i have numerous documents and the system would not accept them all so i uploaded a few as samples. the vehicle has been in the shop since april 1, 2017 so i do not have the documents showing the current issues. ford has been difficult to work with and has refused to cover any repairs. ford motor company informed me that they "self report" claims like this to nhtsa and provide nhtsa with my contact information. they also told me my only options would be to file a lawsuit against ford or report the issue to nhtsa as a safety concern. i believe this vehicle has an inherent defect that is a serious safety issue.

On each cold start, in park, heavy puff of blue smoke emits from exhaust. vehicle has 66,000 miles on it and has been regularly and professionally maintained. dealer service adviser states internal oil leak onto engine head, likely requiring engine replacement. i would like nhtsa to investigate to expand models within current campaign number 17v209000 and/or research additional issue with leaks in certain ford engines. i have not received notice from ford motor company that my vehicle was included in campaign number 17v209000, and a vin search on the nhtsa site confirmed that the vehicle was not subject to such recall; however, i believe it is likely that my vehicle is in the same danger as those listed in the above-referenced nhtsa recall either for the reasons stated in the recall or additional reasons. thank you.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (gibbons ford located at 704 martin f. gibbons blvd, dickson city, pa 18519; (570) 489-4747) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect. updated 09/06/17*lj *cn

Tl* the contact owns a 2014 ford escape. while driving various speeds or attempting to accelerate, the vehicle jerked without warning and felt like it would stall. the vehicle was not taken to a dealer. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 17v209000 (engine and engine cooling); however, the remedy part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not contacted. the approximate failure mileage was 60,000. vin tools confirms parts not available.

Power steering goes out when you step on the acelator to merge into traffic and the vehicle attempts to stall taking off from stop sign. also at 14000 miles i was told all four wheels needed alignment and i did not ask them to check alignment. i was told i get 30 plus mpg and have not been able to get over 24 mpg

When i have an oil change, the dealer (2 of them) notify me that i have a leak in my rear shock absorbers. i have replaced the passenger side twice and now they tell me my drivers side is leaking. the vehicle just went out of warranty, but there is a problem with the rear shocks. i have never experience a rear shock leak as long as i have owned a vehicle. now, basically, every time i have an oil change and check, they inform me of a leakage.

While pulling out into traffic on july 3, 2017, moving at 30 mph, the engine suddenly lost all power and the transmission downshifted causing the car to quickly decelerate nearly causing a rear end collision. the engine warning light indicated an engine fault requiring immediate service. the engine continued running but with hardly any acceleration then loss of power and bucking. i pulled to shoulder and was able to limp home about a mile with engine running erratically all the way. called aaa and had vehicle towed to hammonasset ford in madison ct for service on july 4 2017. awaiting response from them at this time.

Tl* the contact owned a 2014 ford escape. while driving approximately 55 mph, flames erupted underneath the vehicle and under the hood. the vehicle was coasted to the side of the road. the driver noticed flames coming from under the hood and from the engine compartment. the front of the vehicle burst into flames. the fire department extinguished the fire. a police report was filed. the vehicle was destroyed and towed to waterford towing lot. the vin was included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer and the dealer were not made aware of the failure. the approximate failure mileage was 65,000. the vin was not available. *ln *tr

My car completely shut off going g 60mph in the fast lane on the highway endangering me and my 2 young kids it would not restart after many attempts, , months prior i complained to dealer that my car was jerking and sometimes felt as it wasn't getting fuel. but they continue to tell me nothing is wrong with my car but since it shut off it's at the dealership and was told the fuel pump malfunctioned. *tr

At the end of a 55 mile trip the "transmission malfunction" indicator light came on. after the vehicle sat for a few hours i started it up again and the light has not come back on. the vehicle only has 32000 miles and i can't get ford to look at it and tell me if it is electrical or transmiision occured on 7/7/14

Tl* the contact's husband owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). the part for the remedy was unavailable. while the contact's husband was at a stop, the contact noticed that coolant leaked onto the ground. upon inspection, the contact noticed that radiator fluid was leaking and the reservoir coolant cap was cracked. the vehicle was not taken to a dealer or diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 19,000. updated 08/24/17*lj *cn

I am concerned that the design of the headrest is not safe. i was in an accident recently where i was simply rear ended. i have a fairly serious concussion that i have had for nearly four weeks. i believe that i got the concussion because my head hit the visor and then the bottom edge, that jarts out, on the head rest.

My 2014 ford escape suddenly hesitates and stalls while driving it, causing a serious safety issue. my escape has never had any work performed on it beyond new tires and oil changes so this is a manufacturing defect. i took my vehicle to the local ford dealership for service and was informed it is a problem with the splices in the wiring harness for the map sensor. i was also told it is the exact same problem as ford's current recall number 14s17 for 2013-2014 ford escapes; however my vin is not covered by this recall due to its manufacturing date. apparently additional vehicles need to be added to this recall or a new recall needs to be issued as this issue continued on my ford escape and ford has refused to fix my problem since my vehicle is out of warranty due to the number of miles, even though this is clearly a safety issue caused by a manufacturing problem and not a wear and tear issue. i was charged $360.35 to repair my vehicle.

Steering assist failure service required warning sign came up. steering wheel stopped working because really tight and wouldnt turn at all. vehicle was luckily stationed when discovering the problem but problem continued to occur while vehicle was in motion as well

"takata recall"......i stopped by 7-11 atm to get some money and other items...upon returning to my vehicle i noticed it would not start. the dashboard said it was in reverse even though it was in park mode. i spend approximately 3.5 hours on the phone with the ford motor company trying to get some real help. after no success, i went thru three different customer service reps who were not knowledgeable on how to handle a vehicle that was disabled, stuck in reverse and would not start. i ended up calling aaa and had it towed to my own mechanic because i called three ford dealership stated that it would be at least 2-3 weeks before someone could check out my vehicle. in addition, they were not cooperative in helping me get a rental car either and stated they would not cover the cost of renting a car. my own mechanic who has serviced all my vehicles and there has never been an issue... advised me that the brake cable or something to that effect was broken. i just don't understand how that is possible since i just purchased the vehicle 10/2016. this is the second time in 9 months i've had issues with ford and their faulty products. april 2017 ford motors settled with me over my 2013 ford focus which was in an out of the shop since march 2015. i've had to go thru numerous agencies to get any real help. i've spoken with my mechanic today and was given an approx estimate of $700 to repair and my car won't be available until next week. in addition, it's costing $170 to rent a car to get back and forth to school and work until monday. i am looking for ford to reimburse me for my expenses and cost to repair my vehicle. or the other alternative is to buy back the vehicle. i will never purchase another vehicle from ford again.

Instrument panel flickers and goes black. we are told this is the software update which is part of a recall. however, the recall does not cover this date of manufacture.

My car had a recall in sept 2016 and i haven't been able to get it fixed yet. my dealership still has no parts. so what am i supposed to do.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign numbers: 16v643000 (latches/ locks/linkages) and 17v209000 (engine and engine cooling); however, the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect and vin tool confirms parts not available. updated 07/13/17*lj *cn

February 2017, vehicle in motion, 50 mph & suddenly alarm/engine light & temp gauge went crazy, vehicle stalls out from overheating in left lane of 2 ln hwy. able to cruise to shoulder. knew it was an issue w/ radiator or coolant from the smell & warning on dash. in close proximity of store where friend works so waited 45 min to cool& vehicle did start. able to nurse it over to the parking lot that was 5min away, eng light stayed on. time of incident was 8:00 pm viewing engine under better light,coolant was critically low.purchased coolant from store where refilled reservoir, waited until he was off work, 9:20 pm, so can follow me home in case i need more assistance. arrive at my home without incident, engine light on. in following days, i monitor coolant for 2 weeks& figure its an isolated incident. engine lt remains on for 7 days. after 3wks, need to top off coolant as it drops under fill line. i purchased this vehicle @19kmi & time of incident had 35k miles. feeling it is a bit unusual to have these issues at such low mileage but im no expert,figured something that needs to be monitored reg as the temp gauge reads normal/no engine/warning light has been on since. i received in april-safety recall17s09/17v-209. i read that repair not available until late 2017& i will be notified by ford when to sched.service appt for cooling sys.upgrade. have not rcvd any further notice & have had to top off the coolant once again.letter states to "maintain proper coolant level to reduce risk of overheating that can lead to a fire" am i reducing risk only? not eliminating this risk? idid some research, leading me to this complaint. i'm financing this vehicle for $380/mth & very unhappy with this situation & am not sure of my options if there is no resolution yet. i do not want to break down in traffic again if there is a risk of repeating the initial incident, or worse.

My car is having same exact issues as reported in recall #14s17 yet my vin is not included. my vehicle is currently still in garage, going on 2 weeks now, and they just told me 6 our of 7 parts are covered under my warranty yet 1 part, the wiring assembly ec sensor is not and will be $800 to fix. my vehicle literally would stall while driving and had severe hesitation after i turned it off and back on. how can my vehicle in the same year be experiencing same issues as the recall but not be included in the recall because of my vin # and now i'm responsible for the $800? we were headed to little washington, pa and the whole ride up was a hesitation every once in a while while driving down the road. then at one point the car just stalled while driving. turned off and back on and at a red light intersection, hit the gas to go and would not move. turned off and back on and took awhile for the car to go but thankfully we made it home and immediately called ford and made appt at closest dealer to take it to. 2 weeks later and it is still there. the just called 3 days ago to tell be about the parts and not covered. i then called ford back and left my cell phone # to contact me back since i was in the office this week and they called and left a message on home phone explaining that part was not covered under warranty. i am not pleased at all with the dealer first off that took so long and lack of communication or ford for just saying oh well suck it up and pay it. i searched internet and saw this recall that matched my car's experiences to a "t".

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contacted called a local dealer at 800-700-0500 (buckeye ford lincoln at 2343 w michigan st, sidney, oh 45365) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ford escape. while driving approximately 45 mph, the contact's vehicle was involved in a front end collision with another vehicle because the brake pedal failed to function. the failure occurred without warning. a police report was not filed. the vehicle was towed to an unknown dealer, but the cause of the failure could not be diagnosed. the vehicle was not repaired. the vehicle status had not yet been determined. the manufacturer was notified of the failure. the driver sustained minor bruises and scrapes, which did not require medical attention. the failure mileage was approximately 27,000. updated 06/23/17 *** customer request immediate deletion of complaint. *lj *cn

When starting the vehicle the abs warning light comes on and does not go out as it should. upon putting the car in gear and moving forward, the speedometer goes out, trip computer goes out, traction control warning light comes on and then hill assist warning light comes on. dealer has been unable to fix this problem and car is unsafe to drive with fear of brakes failing, no speedometer and other warning lights coming on.

As i was backing out of a parking spot, vehicle became stuck in reverse. shift arm was stuck in reverse and could not be moved. my foot had to remain pressed down on brake pedal to prevent vehicle from moving farther backward and hitting nearby parked vehicles. vehicle was turned off to prevent further backward movement, which left vehicle blocking oncoming vehicles moving through lot. vehicle was towed to dealer. dealer diagnosed problem as a loose shifter arm bolt. bolt was tightened.

Tl* the contact owned a 2014 ford escape. while driving approximately 35 mph, the contact depressed the brake pedal and was rear ended by another vehicle. as a result, the contact crashed into another vehicle. the driver's seat fell backwards due to the impact. as a result, the contact lost control of the steering and crashed into the guardrail. the air bags failed to deploy. in addition, the key failed to release from the ignition switch and the doors failed to open, which prevented the contact from exiting the vehicle. the contact sustained back and chest injuries that required medical attention. a police report was filed. the vehicle was destroyed and towed to a tow lot. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

The engine overheating warning light came on about two miles down the road with moderate driving. pulled over and checked the coolant level and it is low. one month ago, the coolant level was checked, it was low and it was topped off. the coolant level should not go down in one month of moderate driving. also, looking up info on the 2014 ford escape, there is a history of coolant and overheating issues. there is a danger of fire or the engine block cracking. ford's answer was to install a detector to tell car owner's when the coolant level is low. this is unacceptable. please do something.

Roughly four weeks ago, i received an alert that my car was overheating when i was parked. i took my car in to ford and they told me that i need a new reserve bottle and charged me nearly $300. at this point, they inspected my coolant system and topped off my coolant which was low. two weeks later, i was getting on the freeway and i received a severe warning for over heating. my car started shaking and an alarm was going off. i pulled off the freeway to observe that my coolant bottle was completely empty. i had my car in the shop for nearly a week before they discovered now that i need a new coolant bypass valve. i believe that ford needs to expand their recall (17s09) to include the actual issue of what is causing the localized overheating, which is a lack of coolant flowing through the engine leading to a crack in the cylinder head. i have to spend nearly $900 to fix this part on a car built in 2014. ford's solution to fixing the possible cracked cylinder head is not to address the issue of why the coolant is leaking, but to install a sensor to then make owners have to constantly check their coolant system. this is not a fair solution to their problem. i do not believe it is right to make owners have to pay for the faulty coolant system. this is unsafe. most average consumers are not mechanics and we should not be saddled with having to constantly monitor our coolant levels because ford developed a faulty coolant system that could lead to cylinder cracks that cause engine fires. i have spoken to ford consumer relations and they were no help at all. they could not even explain to me what items they would reimburse for in regard to this recall. even though the recall letter states they will reimburse for previously paid for coolant leak or overheating repair, they refuse to assist me or reimburse me for my coolant and overheating repair. this is not fair.

Traveling at highway speed, the engine lost power. pulled over to the side of the road and discovered that the air cleaner was on fire. the fire had been burning long enough for plastic to be ingested into the combustion chambers. there was no serious investigation undertaken and the cause of the fire remains unknown. additionally, ford motor company refused to fix the engine under the terms of their warranty.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle experienced a coolant leak. the contact received notification of nhtsa campaign number: 17v209000(engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer confirmed that the parts were not available for the recall remedy until october. the manufacturer was not made aware of the issue and was not able to confirm when the parts would be available. the failure mileage was approximately 30,600. vin tool confirms parts not available.

Received recall 17s09 one week stating loss of coolant could cause cylinder head to crack and oil to leak out onto exhaust manifold and catch fire. the very next week while driving on a country road my escape caught fire while driving. i was lucky to have drinks in the car to be able to get the fire out before the fire department got there. towed vehicle to ford shop and contacted ford customer care knowing that they are aware of this problem and they will not assist me in repairing vehicle. the recall basically only states adding a low coolant sensor which in really will not help because if it becomes low on coolant the head is already cracked and damage is already done. further more ford knowing they have this problem doesn't even have parts available until at the earliest fall of 2017 so more people will be having car fires and may not be as lucky as i was to write this report.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

"takata recall" even though i no longer have the car, had them repossessed it. i made very clear when buying i wanted a car i would have no problems with. i hah just filled my tank with gas on my way to see my pain med doctor 80 miles away fuel system quit, at station, this is an in closed system not supposed to go out because my car was still in shop i missed another appointment with this dr. which resulted in me being put into withdrawals from medication, had i driven there any system had gone out i would have lost control on highway 287 towards wichita falls tx which is extremely heavy traffic. two times my life was placed in danger because of a recall i was not informed of. now ford what's me to pay for what they didn't get from auction i'm not paying for a car that nearly got me killed twice and i don't think they should put this against my credit. i'm considering suing as they cost me my doctor, through me into withdrawals which at the time was life threatening because of health, and possibly losing control on highway at 70 miles which could have cost me my life, now there is another recall about engine fires. stationary failure with far reaching consequences.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the vehicle would not accelerate above 5 mph and the rpms malfunctioned by increasing and decreasing rapidly. the contact stated that heavy whitish, blue smoke emitted from the exhaust. the contact stated that the vehicle overheated on four occasions. in addition, the contact stated that there was a recall initiated per nhtsa campaign number: 17v209000 (engine and engine cooling) for the exact same failure, but the vin was not included. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 54,000.

Tl* the contact owned a 2014 ford escape. while driving 55 mph, the vehicle lost power and the steering wheel seized. the contact coasted the vehicle to the side of the road and noticed smoke under the hood. the vehicle burst into flames and the check engine and battery warning indicators illuminated. the fire department extinguished the fire and a fire report was filed. the vehicle was towed to a towing lot and was destroyed. the manufacturer advised the contact to call her insurance company and did not offer further assistance. the approximate failure mileage was 25,000.

Bought 2014 ford escape the instrument panel failed to notify me when all four of my tires were not inflated at proper tier pressure causing the car not to drive correctly on road causing me to slide off road drove car home since was only 2 miles from house husband and step son came out told them what happened they both checked all 4 tires said everyone was under inflated which was the cause of car not driving properly husband ask if the panel told me and i said no they put air in all 4 tires .taking car to ford dealer to have them check it out while fixing 2 other recalls.

I purchased this vehicle new and noticed the bad smell/fumes 5 months later during a road trip. i thought the smell was due to new vehicle. i only notice the smell during hard acceleration, especially when passing on and entering major highways, a strong smell comes through the vents and under the steering column. the smell is like burnt plastic or rubber. it gives me a headache at times. i've taken it to the dealer on several occasions; first it was thought to be the cabin filter needed changing after 10 months of buying the suv new, then it was thought to be clogged air vents which was false, then it was the air freshener that caused it to smell which i removed, and recently i took it to the dealer twice and they had no idea where the smell was coming from, even though the service adviser and mechanic witness the smell/fume. i checked several web sites and discovered other owners of 2014 ford escape are experiencing the same problem. i drive with the window cracked because i'm concerned about my health and my family. this is a very serious issue.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer stated that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/21/17*lj updated 10/19/2017*js

Tl* the contact owns a 2014 ford escape. the contact received a recall notification for nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer confirmed that the parts were not available. the manufacturer was made aware of the issue the contact had not experienced a failure. vin tool confirms parts not available. updated 06/21/17*lj *as the consumer stated the recall repair was completed. *js

I just bought the car in march 2017 and we took it on a trip to the beach. almost there the car started jumping into gear when we took off at the red light. they started getting closer and more harder at each stop so we stopped at a store to check it.theres no dip stick to check the trany with so we thought it might of got hot even though we stopped often. it seemed to help then it started doing it again after some time.we had already paid for the hotel so we went on and stayed with out going many places for fear of not getting back home.on the way home it still did the same but not on the interstate.seems it only did it at stops and starts in towns at lights and stop signs. the ford company has had my car in the shop since i got back home and ive made the first payment with 2 weeks driving out of it.they say it needs a new transmission, but by the car fax paper it was just replaced a month ago . its gonna be another month before i get it back, because they have to order it. just hope i don't have to go through this any more. love the little suv, just hate all this trouble i'm having out of it

Takata recall. purchased sept 2013. rear ended twice within the first month of ownership. airbags did not deploy either time. bleakley ford repaired both times. 2015 got recall notice for 'airbags'. asked service person what was wrong with the airbags. she said 'they had to be turned on". this means, they were turned off when the car left the factory, and when i was rear ended both times. this indicated that ford knew the airbags were dangerous, and was turning them off in the factory. i found my vehicle on one takata list, so i know it has them. i have requested several time to have my airbags replaced, but they just brush me off. i'm very nervous not knowing if they are going to explode while i'm driving. i live in the south where it is hot and humid. i understand these are exactly the conditions that cause the pressurized gas container to explode, sending shrapnel into the passengers and driver. i feel ford should be prosecuted for premeditated endangerment of millions of customers. 1st mva: braking when rear ended. 2nd mva: sitting still @ red light when struck from behind. both speeds calculated @ 45 mph.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign numbers: 17v209000 (engine) and 16v643000 (latches/locks/linkages:doors:latch). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer stated that parts would not be available for nhtsa campaign number: 17v209000 until october. the contact was placed on a waiting list for nhtsa campaign number 16v643000. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. while the contact was filling the reserves, the anti-freeze leaked out. the vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000. updated 06/01/17*lj *cn

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect. the vin was not available.

Tl* the contact owns a 2014 ford escape equipped with continental conti pro contact tires, size: 235/55/r17 99 h. while driving 40 mph, the contact felt a vibration and stated that the tires would skid while accelerating from a stop. the front passenger and both rear tires lost pressure. in addition, the tread separated in chunks from the front passenger and both rear tires. the contact also stated that the tires did not grip the road and would slip when making turns. the dealer diagnosed that the tires needed to be replaced. the tires were not replaced. the manufacturer was made aware of the failures. the approximate vehicle failure mileage was 35,288 and the tire failure mileage was 15,748.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ford escape. while driving between 60-65 mph, the check engine warning indicator illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that there was a fracture to the engine block, which caused the engine to overheat, misfire, and oil to leak. the contact was also informed that the engine needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was notified of the failure. the approximate failure mileage was 68,000.

I bought this car brand new , within the first 600 miles i took a trip to northern michigan ( about 200 mi. ) and the transmission " banged " into 6th gear every time it down shifted to 5th going up any grade and shifted back to 6th, other times when i go to pull out of somewhere it will act like its looking for a gear before i barely start moving , had it back to ford a number of times , they say its fine ... now has 46000 on it , still does it , have called and sent registered letters to ford , they say buy extended warranty and work with the dealer (lol ).. they just claim they check it and even ask if i thought about trading it in ... ya right....what i would like is for them to fix it. sometimes when i back out of a parking spot and put it in drive , it then too don't go , looks for a gear for a few seconds (you can hear it making noise) then will take off

On take off car will not always go into gear and when it does it does not have much power to accelerate leaving for a dangerous driving situation. if the motor is shut off and the "computer" resets it will reset and drive ok for a short time but the problem reappears. car is now parked until we can figure what is wrong with it. hate paying for a car that i can't drive.

December 3 2016 i was driving down the road on hwy 111 and the engine shut down. i coasted over to the shoulder of the road and put the vehicle in park. the instrument panel displayed engine failure, immediate attention required. smoke was coming from under the hood. i got out of the vehicle and raised the hood and flames started coming from the engine area and spread very quickly. i called 911 to put the fire out. cause of fire is unknown. a police report was filled out but i don't have it at this time.

Was driving home from work on the interstate. engine began to jerk a bit then warning messages appeared on screen. pulled over to side of road. after car stopped smoke began to appear from under hood and entering cab through the vents. i opened the window to clear the smoke and looked for phone number to roadside assistance thinking it was only a belt that had melted or burned. within a few minutes i began to see flames coming from under the hood by the windshield. i exited the vehicle and a sheriff's deputy happened to be pulling in behind me after seeing my car in distress. fire department was called. within five to ten minutes the engine area of the vehicle was engulfed in flames. after a short investigation on the scene the fd believed the cause to be electrical and appeared to have begun and caused the most damage to the passenger side front corner of the engine.

While driving on a busy street the car stalled and would not turn over to restart. other vehicles had to swerve to avoid collision while it stalled and pushed to a safe location. once taken to the mechanic it was identified as the fuel pump being the problem. even though my vin number was not identified in the recall of other 2014 ford escape it should be looked into expanding the recall due to the possibility of danger to passengers in the vehicles.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. buss ford lincoln (located at 111 s. rt. 31, mchenry, il) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and informed the contact that parts should be available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the engine overheated. the contact stopped the vehicle and added coolant and oil. the contact also noticed smoke coming from the tailpipe of the vehicle. autonation ford torrance in torrance, california was made aware of the failure and stated that they would inspect the vehicle for the source of the failure. the manufacturer was not made aware of the issue. the contact received nhtsa campaign number: 17s09000 (engine). the failure mileage was approximately 112,000.

Tl* the contact owns a 2014 ford escape. after starting the vehicle, a high temperature warning indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the coolant in the vehicle was leaking. the independent mechanic added coolant and the light turned off. while driving home, the contact noticed low coolant level in the vehicle. the contact spoke with premier ford (2120 us-45, columbus, ms 39705) who stated that the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling), and the contact would need to have the vehicle diagnosed. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that the vin was not included; however, they would make a note of the incident and inform nhtsa. the approximate failure mileage was 50,100.

Instrument cluster is inoperative

Delay in getting recall taken care of. notified a year ago of recall, finally received letter in may that parts were available, scheduled appointment for 7/19/2017. dealer canceled the appointment 2 days before saying parts were not available. it is now 1 month later and the dealer hasn't even ordered the parts.

My 2014 ford escape has a coolant leak. it has overheated at least 3 time without warning while driving on the highway. as a result my vehicle has sustained engine damage. there is a recall associated with the coolant system. i think ford should replace/ repair the engine at no charge. they don't agree.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the saybrook dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

While the vehicle was in motion, it stalled once while i was pulling in to a parking space. my food was on the brake at that time. there was plenty of gas in the tank. there were no alert lights on prior to stalling. today, while driving on a city street, the vehicle stalled as i had my foot on the accelerator. again, there was plenty of gass in the vehicle. i was safely able to pull over. the vehicle was able to start again without difficulty and no problems for the remainder of the drive home.

My ford escape has been having overheating issues for months. when taken to the dealer they claimed to have fixed it only to have made it worse as the car completely shuts down due to overheating. there is a recall regarding this exact issue and their repair is a sensor to warn of low coolant. that's ridiculous!!! the problem lies with the coolant leaking. where is the actual fix for that??? a warning light doesn't fix the manufacturing issue of leaking coolant. a 3 year old car shouldn't have leaking problems!!! while in motion, the overheating sensors turn on and the car shuts off making for a very dangerous situation. ford pretended they had no idea about an overheating issue and charged me $800 to fix it and yet, it actually fixed nothing!!! still overheating, and i'm still out $800 and no resolution in sight.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). the parts were not available within a reasonable time frame to schedule the recall repair. the dealer (frontier ford, 12610 thompson rd, anacortes, wa 98221, (360) 293-3105) did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. in addition, the vehicle was also included in a manufacturer campaign for the "sync with my ford, my lincoln" touch campaign, which covered accessory protocol interface module apim. the contact was not experiencing a failure and was waiting for a response from the manufacturer concerning the two recalls and the service campaign. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. while driving low speeds, the power steering assist fault warning indicator illuminated and the power steering failed. the contact stated that the steering became difficult to operate. the vehicle was towed to mullinx ford (located at 7311 airport blvd, mobile, al 36608), but had not yet been diagnosed. the manufacturer was not contacted. the failure mileage was 17,334.

Tl* the contact owns a 2014 ford escape. when the contact started the vehicle, the engine fault indicator illuminated. the contact turned off and restarted the engine and the vehicle returned to normal. the vehicle was taken to the dealer (tasca automotive group located at 1300 pontiac ave, cranston, ri 02920; (800) 788-2114) where it was diagnosed that the boost and mat sensor needed to be replaced. in addition, the engine splices also needed to be serviced. the vehicle was repaired. a month later, on july 6, 2017 while driving 25 mph, the engine fault indicator illuminated. the contact turned off and restarted the engine and the vehicle returned to normal. the vehicle was taken to the dealer again where it was diagnosed that the engine splices needed to be serviced. the vehicle was repaired. the manufacturer was contacted at 800-241-3673 and stated that the contact needed to call nhtsa. the approximate failure mileage was 34,243.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17s090000 (engine and engine cooling); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle overheated on different occasions. the contact took the vehicle to the lithia ford dealer where it was diagnosed that the coolant tank and the sensor needed to be replaced. the coolant tank was replaced; however, the recall repair was not completed. the manufacturer informed the contact that the remedy would not be available and they were not able to provide loaner vehicles due to nhtsa not authorizing them to do so. the approximate failure mileage was 25,000. vin tool confirms parts not available.

Vehicle suddenly hesitates and stalls while driving it creating a serious safety issue.

The throttle body went out on my car. it was a part recalled on over a million ford models except my 2014. i believe it should have been added to the original recall list. the car stopped in the middle of rush hour traffic on the expressway. i could have been killed. i was on highway 74 in the middle of morning traffic with trucks on either side of me. i was simply terrified and almost didn't make it over to the side when my check engine light came on, my car stopped running, and i barely coasted over. after 3 hours of waiting for a tow to the closest dealership, the dealer determined it was the throttle body that needed replace. now i have tow costs, rental car costs, and more because of a $60 part that was recalled on the prior year vehicles, yet still failing on the current vehicles as well.

Tl* the contact owns a 2014 ford escape. while driving approximately 15 mph, the rear passenger door opened independently. the vehicle was taken to a dealer where it was diagnosed that the pawl spring was fractured and needed to be replaced. the vehicle was not repaired. a month later, the rear driver door opened independently. the vehicle was taken back to the dealer where the diagnosis was the same. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v643000 (latches/linkages/locks). the manufacturer was notified of the failure. the failure mileage was unknown.

While driving 50mph just before 90deg. corner light came on dash power steering just quit. was barely able to pull over and stop. i shut car off and check found nothing. when i restart problem went away took car to dealer but it read no codes so they wont do anything. so when will it happen again? find hard to believe when hook up it only reads what is wrong and no history of what happened.

Constant loss of coolant from new. have to top up every day after approx 50 miles. dealer says no recall although previous years have had this problem.

The evaporator temperature sensor does not properly work causing the ac to blow hot air and in the summer that cause people to over heat or pass out from heat exhaustion because the part is not working.

Tl* the contact owns as 2014 ford escape. the contact stated that the while making a left or right turn at various speeds, an abnormal noise emitted from the steering wheel. the failure recurred numerous times. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 51,000. updated 10/06/16*lj *tr

Tl* the contact owns a 2014 ford escape. while driving 60 mph, the transmission blew out and the steering column fractured. the vehicle was taken to be repaired. the manufacturer was made aware of the issue. the failure mileage was 48,000.

On many different times my car over heats. i immediately have to park n wait a while for it to cool down.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the vehicle vibrated when it drove over a bump. the contact stated that the bar that the bar that connected the wheel to the vehicle was fractured. the wheel was loose and moveable. the vehicle was not diagnosed or repaired. the failure mileage was 70,000.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

When running heater can smell engine vapors, bad enough to give instant headache when in motion and when sitting still happens often

On april 5, 2016, my suv failed to start, so i checked under the hood. the battery had extensive corrosion. i immediately called aaa, and the technician replaved the battery. october 5, 2016, i noticed that my suv was hesitant to start normally. after inspecting my battery, a small amount of corrosion was again present. assuming this was more than a simple battery issue, i made an appointment at my local dealership – brandon ford in tampa, fl. i explained the technician my recent history with the battery and showed him the pictures. i explicitly informed him that i did not want a “band-aid fix” for this issue. after his assessment, the technician advised that he would clean the connections and install anti-corrosion pads and that would solve the issue. on december 30 2016, i visited brandon ford because my vehicle’s “check engine” light had been illuminated, and the suv was experiencing stuttering while driving both on my residential street and on the highway. a bit of corrosion was present again. the ford tech called me after diagnosing the problem and explained to me that it was going to be around $400 to fix the issue – a poor electrical connection – by replacing the engine harness signal return splices. he also informed me that this was not covered by warranty. nonetheless, i chose to complete the service. on february 9th, i reached out to ford customer service to explain my issue. i have attached all correspondence to and from ford. they do not feel it is a warranty or major safety issue. i wish to have that re-evaluated.

Tl* the contact owns a 2014 ford escape. while driving 25 mph, a hissing noise was detected and the engine stalled. the failure recurred numerous times. the vehicle was taken to a dealer where the failure could not be determined. the vehicle was not repaired. the contact also smelled a horrible odor inside the vehicle when the failure occurred. the contact mentioned that the failure occurred after fueling the vehicle. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was approximately 49,000.

Tl* the contact owns a 2014 ford escape. the contact stated that while the vehicle was at the dealer for a tire rotation, the technician advised that the lug nuts for all four tires needed to be replaced. the contact mentioned that the lug nuts for all four tires were previously replaced. the vehicle was not repaired for the recent failure. the manufacturer was not notified of the failure. the failure mileage was 94,000.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. while driving at any speed, the door would not close and the door ajar warning indicator illuminated. the vehicle was taken to a dealer who stated that the recall part was not available. the failure recurred. the failure mileage was unknown. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. while driving 50 mph, the vehicle stalled intermittently without warning. a warning code (p0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. the contact waited thirty seconds and then resumed driving. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 15v005000 (fuel system, gasoline). the contact also received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 80,000. vin tool confirms parts not available. updated 04/06/17 *lj the consumer stated the manufacturer was contacted about the vehicle stalling. the manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. updated 08/22/2017*js

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle stalled inadvertently while driving and was unable to accelerate. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 51,000. ..updated 05/05/17 *bf *cn

My ford has only 3200 miles purchased 01/28/2015. the dealer set the back brake rotors needed to machined down. i did not agree and demanded new rotors be installed due to my bumper to bumper warranty 3 years or 36,000 miles. the ford dealer refused said this is not ford's policy. dealer said maybe i do not drive it enough. i said than why aren't the front rotors the same way. this ford dealer was hoffman ford in harrisburg pa. i went to another dealer and had a discussion about my brake rotor problem. that dealer stated that many of the parts are manufactured overseas and sometimes the rotors are not hardened enough. to satisfy the customer they would have put new rotors on the vehicle. my concerned is a possible recall should be made on these vehicles due to a possible safety issue i am demanding my ford escape have new rotors on the rear of the vehicle due to low mileage of only 3,200 miles when the car was taken into the dealership because i told them the rotors are most likely too soft and that is causing the problem. again, they refused and machined the rotors down now i have the same problem with the rotors. i also asked them to replace the brake pads but they refused. any vehicle repair shop knows if you machine the rotors you also need to replace the brake pads. i consider this a major safety violation and i also want to file a complaint against hoffman ford dealership for failure to follow fords warranty work. i believe customers all over the country are having the same issue but ford is covering up the soft rotor problem due to cost of replacement, you can contact me at *** *******. the problem was hear by a passenger in the back seat as i was driving from pittsburgh pa to harrisburg pa, the vehicle was in motion. *tr

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Vehicle stalls at least opportune moments, i.e. highways/roadways. drove it for 30-40 miles.shut it down for 30 minutes. start it back up, start driving, vehicle stalls within 30 seconds to one minute. restart the vehicle, it would buck and stall repeatedly. if you let it cool down, it would run for a length of time before it would act up all over again with the above mentioned steps repeated. had it in the dealership (autonation ford - bradenton fl) for almost 3 full months as they tried to find the issue, in 4 separate trips. each time they were confident that they found the problem. 1st was a lose wire on the mechanical fuel pump. not fixed. drove for 1.5 weeks. same stall issue. 2nd was a mechanical fuel pump replacement. not fixed. drove for 1.5 weeks. same stall issue. 3rd. problem couldn't be found. drove for 1.5 weeks. same stall issue. 4th was a fuel line sensor replacement. seems to work so far. these vehicles seem to have a bad issue with the fuel system with numerous recalls on a wide range of model years.

Tl* the contact owns a 2014 ford escape. the contact stated that there was an abnormal odor emitting from the air vents of the vehicle. exhaust fumes also entered the cabin of the vehicle. the dealer was unable to duplicate the odor. the vehicle was not repaired. the manufacturer was made aware of the issue. the approximate failure mileage was 48,400. updated 07/19/17*lj *cn

Driving down the road (4 lane highway) and my vehicle jolted all the sensors lit up including a blue one so i pulled off to the side of the road and turned vehicle off then saw flames and exited vehicle.

Failure of the multiple functional display. the display was flickering and difficult to see for a few weeks, but then all of a sudden one day when i started the car it went completely black and has remained so since that time. i can no longer see the display, which is completely black. this includes the odometer, important indicators, and what gear the car is in. this is a significant safety issue that occurred a couple of months after the car left the warranty period by date (>3 years). with no way to read the odometer, this makes it nearly impossible to sell the vehicle at fair market value. the nhtsa has issued recalls on the multiple functional display for other 2014 ford escapes, however my vin is not included in the recall. i believe my car has the same faulty multiple functional display that the recalled vehicles have.

My ford had 3200 miles on the car and both back brake rotors had to be machined. i wanted new rotor and brakes on the car but hoffman ford refused to put new rotors and brakes on the vehicle. i think the rotors are soft material and not harded enough from the factory. remember it only had 3200 miles and this should be on a recall list for possible safety violation and extra costs to the customer. soft rotors from the ford motor and hoffman ford in harrisburg pa could be a national safety problem and expensive repairs for vehicle owners. i will go to the new paper if not corrected. i want new rotors and pads on my car whilr its under bumper to bumper warranty 3 years or 36000 miles.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the vehicle stalled without warning. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 35,967.

While driving this vehicle, it went out of gear and acted as if it were in neutral

2014 ford escape titanium, 1.6 ecoboost engine, since around 55000 miles, nothing but issues related to engine and cooling systems...car had recall that ford did not have parts for, engine froze up coolant and oil all over the inside of the engine and needed to be replaced, ford replaced engine due to the fact that it was documented they did not have the parts for the recall yet and the worst case scenario happened. this shouldn't happen in a car that has 55000 miles on it. they installed the coolant sensor at that time as well. then at 75,000 miles, the transmission went without warning while driving with 2 children in the car. i had it replaced by my private mechanic for $4500. last week, used the factory installed remote start x1 in 20 degree new england weather, and when tried to go out to car, the high temp code was on and the engine wouldnt start. let it sit for 5 hours in the 20 degree weather, clearly engine now cool but still wouldn't start...had it towed to my mechanic, next am he let me know that the 2018 coolant sensor was blown and leaking coolant...replaced and repaired at cost of $250...why should a sensor go after only 2 years? so many issues with this one car all around the coolant and the engine. i have contacted the lawsuit filed in december to join this as well.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 15 mph, the vehicle stalled without warning. the vehicle was restarted and jerked however, the failure recurred. the vehicle was towed to an independent mechanic where the contact was informed that the transmission needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 119,000.

I was driving when the high engine temperature stop safely alert popped up on the screen above the steering wheel. i was driving in a residential area when this happened.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving, the vehicle overheated and went into limp mode. as a result, the exhaust pipe started to smoke. the contact stated that the engine was hot and making cracking sound. the failure cause a coolant leak. the warning indicator light illuminated engine overheating. the vehicle was taken to cook county ford inc (1000 s. hutchinson ave, adel, ga 31620) and the contact was informed that the coolant sensor and hoses failure had to do with a recall and the vehicle would be repaired under nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was repaired however, the repair failed to fix the issue. the contact stated that two weeks later the failure recurred. the vehicle was towed back to the same dealer and was diagnosed that the engine cylinder head was fractured and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened a case. the failure mileage was approximately 108,000.

Car dash board electrical wiring has gone bad. originally the information on screen was fading and after about a month no longer shows any information. ford stated the entire panel would need to be replaced, involving re-reading engine mileage and programming keys again for $700. did not get that fixed as it’s not a necessity. driver window motor failed without warning while driving with the windows up. now the engine has been reading a turbo issue but it cannot be determined if it’s the actual turbo boost or the waste gate. this lead to transmission skipping and ultimately stalling while driving on highway and then city roads and having to restart car several times to make it home and then towed the car to local mechanic shop who stated transmission needs to be replaced for $4500. along with a fuel line issue that had already been repaired 2 years prior and again unable to confirm why the turbo sensor code is popping up. car is used for typical daily driving with children and should not have these issues. there are recalls for this make/year but not on my specific vin though they are similar issues. the cost to repair the vehicle is more than it is worth and i’m very unsatisfied with the longevity of it. i did get the recall for my doors done after one day driving and a back door opened on its own, come to find out they still need to replace the other doors.

A car took the red light as we had the green light she ran into the car in front of me and then fish taled and her rear car smashed into my front... none of my airbags deployed at all but the other 2 car did and my front end damages are severely damaged. the person responsible for this accident was arrested at the scene and they did a sobriety test on her

Coolant leaking in #3 cyl, looks to be a bad casting in the block from factory, overheats and uses coolant

I was driving the car when it started having problems. i took it to my mechanic and he checked the car out and called me to tell me that the vacuum pump failed because it wasn't getting any oil from the engine and it caused the engine to lock up. the oil gauge showed that it was full. now my engine needs replaced! i have always been a ford owner and for this to happen to a 2014 ford escape well i guess i won't be buying a ford product again. i struggle to make ends meet as it is but the cost of replacing the engine is too expensive for me.

I was driving and my car suddenly seized up like it was in neutral and wouldn't move and is now undrivable. after researching i have found this year vehicle is known for this to happen.

Tl* the contact owns a 2014 ford escape. the contact stated that the door clips that held the door panels together were fractured. the failure of the interior rear passenger’s side door panel caused the door to not be able to be opened. the contact mentioned the rear driver’s side door panel also failed to unlock intermittent. the vehicle was taken to chalmers ford (2500 rio rancho blvd se, rio rancho, nm 87124, (505) 897-2500) where the vehicle was diagnosed and it was determined that the door clips needed to be replaced. the vehicle was not repaired. the failure recurred. the manufacturer was notified of the failure and informed the contact that the vin was not under recall. the failure mileage was approximately 98,940.

Shifter cable broke. would not allow to shift in any gear. this has recalled on several thousand vehicles, unfortunately my vin # was not honored. also brake booster has failed. this is ridiculous.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at 60 mph, the vehicle began to make an abnormal beeping sound. as the contact pulled over, a flame quickly erupted from underneath the vehicle. due to the immediate shock of the situation, the contact became frantic and kicked out her driver side window in order to exit the vehicle. the contact then called the authorities and the police and fire department arrived on the scene. a police and fire report were filed at the scene. no injuries were reported as a result of the fire. due to the failure, the vehicle was towed to an independent mechanic where it was later deemed destroyed. the dealer nor the manufacturer have yet to be notified of the failure. upon investigation, the contact linked her failure to nhtsa campaign number: 17v209000(engine and engine cooling) which she was unaware of prior to the failure. the vehicle was destroyed. the failure mileage was unknown.

While driving down the highway 70mph, i suddenly lost power steering. i struggled to keep the car in my lane as it pulled hard to the right. my dashboard lit up with "steering loss stop safely" message.

Driving on interstate check engine light came on then message board read car is overheated and to pull over and car shut down, then the temp gauge shot up to h. finally came to a complete stop & car was smoking, opened the hood and saw flames, poured water on it called 911... apparently coollant leaked out and caused the turbo to get hot and started a fire.

The transmission went on a street driving to work, vehicle would not move

Tl* the contact owns a 2014 ford escape. the stated the vehicle engine cooling system failed. the contact stated that a message was received on the instrument panel stating that the coolant system was low and service was required. the contact stated that coolant needed to be added every two weeks to the vehicle for the engine not to fail. the contact also stated that the coolant failure started in march of 2019. the vehicle was taken to bell ford (2401 w bell rd, phoenix, az 85023) however, a diagnostic was not performed. the dealer stated that the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 101,000.*ln*jb

My 2014 ford escape stalled while driving. i had just gotten off the interstate when the interior lights went on and the voice activated system stated "you are not in park" i was able to pull over. restart the suv and drive home. i was lucky because i had just gotten off the interstate.....and was doing 25mph! if it happened on the interstate i probably wouldn't be here right now!

The vehicle randomly overheats at times and smokes. no matter the amount of coolant that’s in the tank it seems like it’s never full and it burns it up within minutes. the vehicle can only be driven less than 8 miles before it starts smoking. when driving uphill sometimes it’ll say “reduced power due to overheating” even though you just started the vehicle and it couldn’t be that hot yet. there’s a recall on this exact model of vehicle for the same thing and i believe my vehicle was affected.

What can cause my 1.6l ford escape titanium 2014 to be hesitant when i push down on gas and then suddenly the power kics in back after about 5 seconds. it like its not getting enough gas at the start! no check engine on - jc tampa fl

My 2014 ford escape ecoboost is having the same problem many at https://www.carproblemzoo.com/ford/escape/2014/coolant-leaking-problems.php (see attachment) are complaining about. the engine coolant light keeps coming on. went to ford dealership, they did extensive testing on it, said there was no problem and only that the engine coolant sensor can be sensitive. engine coolant light goes on daily, yet levels are okay. removed cap to check heard a hissing noise and then fluid from overflow flowed in and not low. so cannot add more coolant yet engine light says 'low engine coolant' today, as with the owner complaints, i was going up a hill, and a red engine light came on saying 'engine too hot, turn off immediately and pull over' well i couldn't pull over on the hill so within only a few seconds, vehicle shook, and turned off leaving me stuck/stranded in the middle of a hill with no one to help. waited turned on again was able to go maybe 2 ft, light came on again, shut off vehicle again. it is only 46 degrees out today and barely started driving when this happened. i cannot even imagine this happening on the freeway like other owners with the same problem are having! i'm scared to drive it. let alone teach my daughter to drive on it! i thought i was buying her a safe vehicle. i checked via vin number and shows on open recalls, yet, this is the exact same problem other owners are having. this problem should be recalled and fixed! please consider reviewing and thank you in advance for your help in resolving this issue.

On 8/6/20, i backed up to the waa garage door, stopped, and attempted to put the car into park. the shift level indicated that it was in park, but the onboard computer indicated that the car was in reverse/neutral, the last gear used. the battery was detached in an effort to resent any electrical malfunction. this action was not successful, and the car remain "in gear". the vehicle would not start, as it was not actually in park. the vehicle remained in an electrically "on" mode, further causing the battery to fully discharge and die. the vehicle was towed to the dealership for repair 8/12/20. dealership repair notes indicate "replaced transmission shifter cable due to bushing on transmission linkage being worn out. this description matches ford recall notice 18s20, for a 2014 ford escape, 6 speed transmission and nhtsa recall notice 18v471000. this repair was completed 8//17/20 and paid out of pocket. requesting recall expansion to include this vehicle, and compensation for out-of-pocket expenses.

My 2014 ford escape is having the same problem many at https://www.carproblemzoo.com/ford/escape/2014/coolant-leaking-problems.php are complaining of. the engine coolant light keeps coming on. went to ford dealership, they did extensive testing on it, said there was no problem and only that the engine coolant sensor can be sensitive. today, as with the owner complaints, i was going up a hill, and a red engine light came on saying 'engine too hot, turn off immediately and pull over' well i couldn't pull over on the hill so within only a few seconds, vehicle shook, and turned off leaving me stuck in the middle of a hill with no one to help. i cannot even imagine this happening on the freeway like other owners with the same problem are having! i'm scared to drive it. let alone teach my daughter to drive on it! i thought i was buying her a safe vehicle. i checked via vin number and shows on open recalls, yet, this is the exact same problem other owners are having. this problem should be recalled and fixed! please consider reviewing and thank you in advance for your help in resolving this issue.

While driving the car started to smoke from the hood. the smoke started to come into the car so the car was pulled over. once stopped, the hood was popped and flames started to come out. the entire front end was burned.

My 2014 ford escape just had engine lights coming on and overheated and just quit running.

My car quit working and i have been trying to get it fixed since 10/24. it definitely sounds like the recall issue but ford is telling me its not. they want to charge me $5500 to fix it but it definitely sounds like a bushing error.

The power steering assist fault. i am unable to turn the steering wheel. it is hard to turn. when starting the car the error message power steering assistant fault. i comes on and goes off.

My 2014 ford escape drove fine until my husband drove it to work and was trying to back into a parking spot. the car wouldn't go into reverse. later that night when he left work the car started shifting rough so had the car towed to prevent more damage. was told by the dealership that i needed a new transmission at 116,000 miles. so i have been working with ford to see if they will pay all or at least half. now 17 months later i have just given up on the run around with the home office for something that should have been a recall for bad parts and just paying for the fix. either replacement toward planetary disk with solenoid damage. or new transmission.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle shifted into limp mode with a message indicating critical overheating, shut-off vehicle being displayed. the contact coasted to the side of the roadway and shut-off the vehicle. the vehicle was restarted but failed to move. the vehicle was towed to an independent mechanic and was diagnosed. the contact retrieved dtc codes: (p0219) engine overspeed condition and (p1299) cylinder head overtemperature protection active. the contact was advised to take the vehicle to an authorized ford dealer. the contact was also informed of nhtsa campaign number: 17v209000 (engine and engine cooling). the contact called loveland ford (999 e. eisenhower blvd, loveland, co 80537, (970) 667-2220) to inform the dealer of the failure. the dealer informed the contact that the vin was not included. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was approximately 97,755.

After purchasing my ford my transmission went out while driving. i replaced it and a year later had my recall replaced for my coolant sensor. while this happened i had no idea my coolant level was so low because my warning light never came on in return damaged the hose. so i had to spend $562 to replace that to make sure the recall was put on correctly. when i returned to pick up my car i couldn’t even drive it out because it started jerking and feels like my transmission is going out again. this 2014 ford escape has some serious problems with the transmission. not to mention after so many miles of driving i have to take out my fuse to reset my bluetooth radio.

I was driving on a state highway and the car started slowing down. when i pressed the gas the engine revved but the car had no power. the car stopped in the middle of the road, and when i tried to shift to the "sport" shift it was clear that the transmission would not engage properly. i pushed the car (out of the highway) onto the shoulder and turned the car off. i waited about 15 minutes, started the car and drove it 5 miles home. once on the way home i had to turn it off for 15 minutes again. it was shifting erratically and was barely able to make it home. when i got home and pulled into the driveway, the "service transmission" light came on. this was the first indication that i was given that there was a problem. this is very dangerous, since the car just died on the highway with no warning. i am very lucky that it was not a busy highway and that i was able to get out of the road quickly. i'm told by the dealership that it is the torque converter and the entire transmission needs to be replaced. this needs to be recalled before somebody gets killed by having this happen on the highway. we should at least get a warning *before* it happens.

In feb 2019 i had my ford escape serviced for an engine coolant recall (17s09). in october 2020 the ford dealership found my engine coolant leaking into the cylinders of my engine. this is a problem that should have been taken care of by the recall. this is a fire hazard and ford claims the repair will be $5,000. they claim that the recall will not cover the expense. i am writing for ford to reopen recall 17s09. this is a huge safety hazard and liability.

Tl* the contact owns a 2014 ford escape. the contact stated that upon placing the gear shifter into the park position, the transmission control module would recognize the vehicle in the reverse position and would roll backwards without warning. the contact then took the vehicle to an independent mechanic who linked the failure to nhtsa campaign number: 18v471000 (power train) however, the vin was not included in the recall. the contact then reached out to the manufacturer online and was informed to contact nhtsa for assistance. the vehicle remained in possession of the mechanic and had yet to be repaired. the failure mileage was approximately 84,000.

I own a 2014 ford escape it has 101,000 miles on it. the car has been well maintained with all the normal maintenance done at mileage recommended. i was on the interstate in traffic when all the sudden the vehicle just shut off, which left me in the middle of the interstate due to the bumper to bumper traffic. i had the vehicle towed to shop and come to find out the transmission went completely out. called the ford dealership and of course the warranty had just expired on it and was told that they weren't aware of this problem with these vehicles and there was nothing they could do about this problem. t this point it was going to cost me over 5k to have everything fixed. come to find out ford knew about this problem with this particular year make and model of this vehicle and are pretty much a joke. this problem should be a recall giving the fact i still owed money for this vehicle.

Torque converter, transmission, warning lights on thursday, 12/3/20, my daughter returned home and explained that she noticed a whining sound as she turned into our neighborhood. about 2 hours later she started the car for me and i could not distinguish any sounds to be concerned with and told her she would be fine to drive it to her volleyball practice…i said…”it doesn’t sound like anything that will cause it to die on the side of the road.” within 10 minutes after leaving called to say the car was losing power and barely moving on a busy city street. she had to coast across oncoming traffic with no power to get to a street where she could wait for me. ultimately where she was stranded was a dangerous spot to be for other cars turning onto the street because of a wall blocking their view of her vehicle until they made the turn. when i arrived i confirmed that the car was not driveable. shifting in and out of gears barely generated any movement. it took 20 minutes driving on a residential street at about 3 mph to reach a parking lot (it took one minute to get the car over a slight hump turning into the parking lot) where i left the vehicle overnight until i could have it towed to a ford dealership. ford diagnosed the following “suspect torqueconverter internal failure sent metal through thepump (whine) and through out the rest of thetransmission.” two repair options new transmission for $5,809.18 or overhaul for $5,181.57. this is a common issue and is dangerous enough to warrant a thorough investigation. vehicles should not go from running fine to complete failure while driving on busy roadways. replacing a torque converter is one thing but a failure of a torque converter causing a $5,000+ repair job is another thing. warning light after failure may also need to be investigated. this vehicle has a record of regular routine maintenance.

Vehicle has been diagnosed as leaking coolant into one of the cylinders. if left unrepaired, there is a possibility of engine fire. dealer recommended repair is to replace the engine, at an unacceptably high cost of approximately $9000.

Remote start has also very worked

We have an electrical problem where sometimes phone will not work or automatically connect . the radio goes out and we also have and issue the the trunk not opening or closing when rear button or dash button is pushed. i am concerned that this issue may give other trouble in the future . this happens almost ever other day

Tl* the contact owns a 2014 ford escape. the contact stated that while attempting to drive the vehicle, the gear shifter failed to shift gears. the vehicle was towed to lf donnell, inc (7955 market st, youngstown, oh 44512), and was diagnosed that the shifter cable needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not under recall. the failure mileage was 93,725.*dt*jb

Under 100,000 miles and the transmission is inoperable --- roughly $6,000.00 repair and the base retail is only about $8,200.00 ---- no warning lights, no prior issues or warning of an issue ---- started power surging in and out of gear range and even stalled the vehicle while in motion before parking ---- would start back up but was very noisy

I was driving down the road and an "info" light came on saying "transmission fault - service transmission now". then check engine light came on. took car to a transmission repair company and they said it's a torque converter issue and i need a whole new transmission for $4,500!!!! this car isn't that old and i'm seeing this is a very common issue with 2014 ford escapes. in motion on city street.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle hesitated to respond with the accelerator pedal depressed. there was no warning. the vehicle was taken to an independent and test driven however, the mechanic was unable to duplicate the failure. the contact’s wife placed the gear shifter in reverse however, the vehicle failed to respond. due to the failure, the vehicle was taken to another independent mechanic where the mechanic discovered that the transmission fluid was black. additionally, metal fragments were found within the transmission fluid. the mechanic diagnosed the vehicle with transmission failure. the vehicle was then towed back to the first independent mechanic where the transmission was replaced. neither the dealer nor the manufacturer were notified of the failure. the vehicle was repaired. the failure mileage was approximately 72,000.

Vehicle has only 78000 miles... stopped to make a left hand turn, and without warning... transmission stopped working. would not pull at all. had to push vehicle while in high traffic area..

Purchased from ford dealership while living in new york. under the warranty, check engine light came on and fuel line was repaired in 2016 (ford co), i never received any correspondence regarding any recalls from ford comp. same issue occurred and i had to pay $2k to repair it because i was not aware of any recalls. i moved to waxhaw, nc in 2017. after the same issue occurring, i called the ford motor company in lancaster, sc (moved here in 01/2020). i found out about the multiple "recalls" only when i called ford co in lancaster. i was never mailed any recalls. the ford co found recalls and i took it to them on 3/11/2020. note that they did not offer me a loaner car, even though it was recall work . i picked it up the same day and two days later, it overheated yet again. i called ford co and spoke to jatoya and jamie. on march 17,2020, it stalled and then stopped while i was driving on the hwy. check engine light came on again. i took it to ford co and they stated it had multiple issues that would cost me $6,700.60 to repair! they replaced the coolant level sensor and a leak. on the nhtsa vehicle safety recall site, i discovered 5 recalls. recall#'s 17v472000 (7/25/17),15v406000 (6/24/15)-electrical/instrument panel, 15v005000(1/9/15)-fuel system/gas delivery,fuel pump), 17v209000(3/27/17)-engiine/engine cooling), & 14v403000(7/2/14). i believe this should qualify as "lemon law" or an explanation as to why i received no notices regarding these significant recalls. lastly, i trust that you will resolve these issues in a timely manner, provide me with a cost free loaner vehicle, and allow me to trade in this vehicle for another one (considering the costs and inconvenience incurred to myself and the innate possible injuries that could have occurred during the time that i was unaware of these. please email me at [xxx] asap *dt redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc consumer stated another recall was called within the door latches. *jb

Tl* the contact owns a 2014 ford escape. the contact stated while driving 20 mph, the rear passenger’s side door opened inadvertently. the contact stated that the door ajar warning light was illuminated. the contact parked on the side of the roadway and used the seat belt to secure the rear passenger’s side door. the vehicle was taken to the local dealer - randall reed's park cities ford of dallas (3333 inwood rd, dallas, tx 75235; (214) 296-4416) and was informed that all four door latches needed to be replaced. the contact was unaware which door latches were replaced. the vin was associated with nhtsa campaign number: 20v331000 (latches/locks/linkages). the manufacturer had not been informed of failure. the failure mileage was unknown.

Aaa operator reported that lug nut was swollen; couldn't remove with standard equipment. dealer today said all lug nuts needed replacing as they were "swollen" due to corrosion underneath the cap. this is a safety hazard as the supplied tire iron can't remove them. sometimes they must be sawed off to replace. apparently, same happened with my 2010 ford fusion. many similar reports on the internet.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at approximately 35 mph, the vehicle driving in front abruptly stopped and the brake pedal was depressed but the contact crashed into the rear of the other vehicle. the air bags failed to deploy. the contact mentioned that there was an abnormal odor in the vehicle when the air bag failed to deploy. the contact sustained injuries to his right shoulder and chest along with upper back injuries that required medical attention. a police report was filed. the vehicle was towed to a collision center where it was diagnosed with internal control module software incompatibility. the vehicle was not repaired. the manufacturer was not made aware of the failure but the contact stated that he had a previous accident in 2014 where the air bags failed to deploy and the manufacturer was notified then. no further information was available for the accident in 2014. the failure mileage was approximately 77,000. updated 04/25/17*lj *cn

We purchased a 2014 ford escape from scaffidi motors in stevens point. we have had the vehicle in for repair numerous times because frequently when you shut the back doors the inside door panel comes loose wherein you have difficulty opening and the inside door panel gets damaged or you cannot open the doors. as of today, both doors will note open. in order to get in or out of the vehicle, we have to climb thru the front passenger door. not safe and an inconvenience.

Tl* the contact owns a 2014 ford escape. while pulling out of the driveway, the driver's door became ajar. the contact was unable to latch the door. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the recall repair was not available. the manufacturer was not notified of the failure. the approximate failure mileage was 37,000.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I was driving on a city street, going straight, no other cars near me, when my rear gate window spontaneously shattered. nothing hit it or the car. i didn't hit anything. just bang, and it was broken. initially it was all still in place but by the time i arrived home, pieces had begun to fall off. it was very cold outside, about 15 degrees, but no wind or precipitation was falling. i was going about 20 mph. *tr

November 21st, 2016 rack and pinion failed at 32,300 miles on a 2014 ford escape 4x4 titanium. 2.0 turbo. dealership said it was defective and unit was making a "ratchet" noise when turned. dealership said it was all covered under warranty and replaced unit at no charge. one month later service manager called me and said it was not covered under warranty, even though my vehicle is less than three years old and had under 36,000 miles, even at the time they called in december 2016. last ford i will ever own. this is my wife's car and the porsche dealership that services my vehicle never treats me like this. dealership expects me to pay the bill now. after telling me previously it was covered under warranty.thinking about getting a lawyer just for principle of the issue to deal wih the dealership.

Back windshield shattered when driver side door was closed. no apparent cracks in window prior to this happening. after replacing the rear windshield, the same thing happened again within 24 hours of it being replaced. have only owned the vehicle for approx. 45 days. the vehicle was parked and not running both times.

Tl* the contact owns a 2014 ford escape. the contact stated that the rear driver side door would open independently and the liftgate would fall independently. the vehicle was taken to the dealer where it was diagnosed that the failure could not be replicated. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was approximately 15,000. vin tool confirms parts not available.

The car was stopped and then put into 'reverse' where it successfully reversed from a parking lot onto a residential street. when put directly into 'drive' the car continued to reverse. at this point the shifter control cable broke and/or stopped working not allowing the car to be put into any gear other than 'park'. the car was then put into 'park' where it stayed stationary in a compromising position until it could be towed.

Tl* the contact owns a 2014 ford escape. the contact stated that the dashboard buckled and separated near the steering wheel area. the dealer was notified of the failure and provided the contact with a cost estimate. the manufacturer was notified of the failure and provided no remedy other than the contact replacing the part. the approximate failure mileage was 54,000.

Tl* the contact owns a 2014 ford escape. while driving approximately 50 mph in the snow, the vehicle shook uncontrollably. the dealer diagnosed that all four tire rims were packed with snow and caused the vehicle's wheel balance to fail. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 4,900.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle experienced a loss engine power while being operated at any speed. the check engine and service engine soon warning indicators illuminated. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed a terminal kit and ground wiring installed. the vehicle was repaired, but the failure recurred. the vehicle was taken to the dealer approximately 6-8 times. the contact referenced nhtsa campaign number: 14v495000 (electrical system), but the vin was not included. the manufacturer was notified. the failure mileage was approximately 8,764.

This car has less than 44 miles and is all breaking down, when the battery when down all electrical parts are not working correctly windows are going up and down with out pushing the button, lights turn on and of by then self's, is just to new to happen all this problem, ha money that they charge (dealer ) is to expensive, and i suppose paid every maintenance for inspection to see if my car is doing ok , last time they inspected and didnt see the battery problem , the missing screw in the container of refrigerant, and low oil level in the brake container. that not have warranty any more , like they know all ready that it will be problem with the electrical part. i think this cars are the worse when they are electricall or to much "technology" i was in los angeles area far awy from home and a place that seem dangerous..... it wasnt safety to be in that place with my broken new car. t this should be a recall to see id electrical are working correctly , this now is going a cost a fortune, ...this is not right, i didnt feel safe since my windows was open , was in the night and near to a liquor store and rehab center. people acting estrange asking for money , could not close my windows

Tl* the contact owns a 2014 ford escape. while driving approximately 70 mph, the noticed the liner on the driver side of the dashboard began to separate from the frame. the vehicle was driven to the dealer where it was diagnosed that the dashboard separated from the frame and it was not covered under warranty. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 37,000.

Ford - 2014 ford escape (built in 2013). the car was parked in the parking lot, turned off and an hour and a half later i was notified it was on fire. the fire started under the hood and according to the fire marshal the heaviest damage was located near the air filter and battery. engine compartment was heavily damaged.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the transmission malfunctioned and the vehicle would not properly accelerate. on several occasions after stopping the vehicle would not move while depressing the accelerator pedal. the vehicle was taken to the local dealer scott peterson motors located at 30 5th ave, belle fourche, sd 57717, to be diagnosed. the contact was informed that the internal clutch inside the transmission failed and gears one thru four were inoperable and the transmission was replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 104,000.*dt*jb

Winding noise coming from transmission during driving and while in park, when the transmission hits running temp it starts to lunge and brake randomly without hitting the brake, shift points are not lining up with the correct engine rpm which creates sudden shifting or late shifting. after all of this happened then the “transmission fault service now” message popped up on the dash. vehicle was driven on city streets under normal stop and go conditions. 81,639 miles on the odometer currently.

Driving in metro area my car began not moving or what i would call not engaged with the gas pedal. than it began to run fine, when i stopped at a red light and pushed the gas pedal again the car would not move at all but rolled back a bit until i pressed on the break peddle. then the next time i pushed the gas it lunged forward, i pulled over at the next parking lot and had it towed to a car shop. they have told me that i need a new transmission.

Luckily had just stopped and put the vehicle in park, steering wheel shook, and then received error message of “steering assist fault service required”. placed the car in reverse and realized i had no power steering. performed a code scan and received a u3000 error. taking vehicle to ford tomorrow for additional diagnostics.

Per ford diagnosis, transmission shifter cable has degraded over time causing car to remain in neutral, even while gear shifter is located in park position. car will not sit in park unless parking brake is applied. found while parking in driveway. known recall on some 2014 ford escapes. this vin was indicated as not part of the recall, but exhibiting the exact same failure. reference: 18v471000

Engine keeps over heating but no coolant leak warning like keeps coming on saying engine temp to high pull over just got transmission replaced by ford dealership vehicle was traveling around 60mph when engine temp warning light came on and went limp

My rear passenger and driver door panels have completed been pulled off and hard to open the door because the panels were caught on the recall door latches. i’ve had the door latches replaced and it still continued, they say the panels won’t be replaced under warranties i have but i told dealership because of the latches that were recalled that my door panels are doing this if the latches were good and not recalled in the first place i would not have the issue. since my panels are messed up because of a recall specifically made on my vehicle i should not have to pay 400-600 to get my door panels replaced when it was out of my control

This is in regards to recall 17v209000 for my 2014 ford escape. i had this fixed in 2019, but i was not happy with the dealership's service. first of all, my car had been overheating, and i had to add coolant constantly, which was a symptom of the recall issue. i took it to the dealership to take care of the recall, which they said they did, but they told me the overheating was not caused by the recall problem, but something else, so in addition to fixing the recall problem, they said they fixed another problem associated with the overheating and charged me $250. i don't believe this, and i'm not even sure if they fixed the recall problem, however, they reported that they did, but they never called me back to have it installed. i believe the recall issue caused a cracked cylinder because last month i had to have a new engine (at my expense) installed. this car is only 6 years old and i have kept current with periodic oil changes and check-ups. what are my options with filing a claim, or some kind of report or recourse for this?

2014 ford escape. consumer writes in regards to loss of power while driving. *ld the consumer stated while driving the engine warning light appeared on the dashboard, then the vehicle lost power. the next morning, the vehicle was taken to the dealer. no codes were found. the vehicle was not repaired. *js

Tl* the contact owns a 2014 ford escape. the contact stated while driving 65 mph, the vehicle stalled without warning. the vehicle was not drivable. the vehicle was towed to local dealer gwinnett place ford located at 3230 satellite blvd, duluth, ga 30096, (404) 418-6877, where it was diagnosed with needing transmission to be replaced. the vehicle was repaired however, the failure recurred. upon investigation, the contact associated the failure with nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included. the contact stated she attempted to contact manufacturer but was unable to speak to a representative. the failure mileage was approximately 120,000.

I've only had the car 2 months and the transmission just went out one today. first it began to not take off as quickly as it should. two days later it stopped going completely. the date it started was 10/18/2020 it went out 10/22/2020. when i first bought the car i did have issues with it cranking right after i put gas in it but the issue was supposedly fixed.

I was driving and the transmission popped out of gear while driving and then just stopped working and the car was unable to be driven and had to be towed.

The community i live is landlocked (juneau, alaska) and the one ford dealership closed its doors a year and half later; since this time there is still not ford dealership or authorized ford garage in the juneau area to correct these six recalled items - ford tells my i have to take it to dealer myself, however the cost to transport the 2014 escape would cost in the thousands in transportation cost. i’ve called ford several times over the years, and refused to send to send a technician or offer a local repair shop to fix these recalled items; some of recalled items are pretty serious (possible engine fire, and transmission slipping in or out gear). please help as i try to get ford to fix, but they offer nothing more expensive cost to me for defective product. thank you, chris salazar

My engine over heats. coolant leaks. i had it serviced through ford for this issue, immediately after the check engine light came on. the light for coolant was still popping up. my car flashes “too hot turn off immediately” daily.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an engine fault message displayed on the instrument panel. on several occasions, the vehicle lunged forward independently. the vehicle was taken to the local dealer rochester ford located at 8 crain rd, rochester, nh 03867, who diagnosed that the manifold absolute pressure (map) sensor was defective. the map sensor was replaced and the wiring harness was spliced to remedy the failure. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 15v813000 (electrical system). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 98,000.*jft *dt*jb

Backing out of a parking space. shifted transmission into drive . vehicle continued backing up. indicator on dash still read reverse. put vehicle in park. turned off engine. vehicle could still roll. called tow truck. ford dealer found shift cable broken at trans mount. installed new shift cable inter lock bushing and cover. i found a recall on that but they tell me my vehicle is not covered under that..

Vehicle began stalling when pulling out from a stop light. it then surged forward and stalled again. managed to get it into a parking area and off the highway. had to be towed to a dealership. informed it needs a new transmission. has less than 76000 miles.

My backup camera is intermittently not functioning. sometimes it works fine, other times it shows an error message "rear view camera is unavailable. please contact your dealership". thought it might be fixed by the recent recall but found out it only covers 2020 models.

After driving the suv for awhile, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

Transmission needs replaced after 80,000 miles. the vehicle was in motion on the interstate and all forward motion stopped while the engine ran at a high rpm. braked the car to a stop then tried to move forward but the transmission would not engage in any gear. had to be towed. two different mechanics and the two truck driver said this is common with 2014 escapes. cost for transmission replacement will be $6,000

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

After driving the suv for a while, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is braking at stop signs and red lights.

A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. the condition could allow the driver to move the shift lever to “park” and remove the ignition key, while the transmission may not be in “park,” with no warning message or audible chime. if the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. ford is telling me my vehicle doesn't apply. this is unacceptable and ridiculous. out of 500,000 my vehicle does not apply. the car was stationary when i attempted to put in park. shut off the engine, took the keys out, opened the door and it starting rolling backwards. the shift indicator displayed that it was in s. makes me sick that ford is getting away with this. https://media.ford.com/content/fordmedia/fna/us/en/news/2018/07/18/ford-issues-two-safety-recalls-in-north-america.html#:~:text=ford%20is%20issuing%20a%20safety,may%20detach%20from%20the%20transmission. why am i singled out for a known issue that has been around for over 2 years.

As i am driving my suv, and move from the brake to the gas pedal, there will be no excelleration and my car will no longer have the ability to move forward or use the gas pedal at all. the car will start to shake and the only way to correct this issue is to come to a complete stop, shut the car off, and turn the car back on. this has occurred driving down a road (both highway, residential, city streets), at a stop light, at intersections, and i have narrowly avoided accidents. this has occurred numerous times in a month.

Took escape to dealer on 08/26/20, all checked out. someone had marked coolant resevoir on the paper work done at dealer, was written in and then it was crossed off. fast foward 3 weeks and dash read "turn off engine too hot" took to dealer no other mechanic has touched car and they stated the resevoir had leaked and that the engine mount was corroded. they take no responsibility for not taking action on a broken resevoir that corroded engine mount. this happened on while driving 20 minuets on the freeway.

Cause of failure is believed to be transmission failure (mileage 96,649). customer was driving the vehicle (city street; approximately 35mph) and then suddenly the engine started revving (similar to the car being in neutral) and the vehicle speed started to slow down (due to the transmission not providing forward momentum). the vehicle was pulled over to a side street so it could be parked and safely removed from vehicle traffic. the vehicle is being assessed by the dealer we purchased it from (ganley chrysler dodge jeep ram, 310 broadway ave, bedford, oh 44146). i have read that other owners of 2014 ford escapes have had similar problems and concerns with their transmissions. i would like to know if ford is going to issue a recall regarding this transmission.

Coolant system problem for many years. engine overheating warning comes on when car is started. cylinder head temperature sensor changed twice. loses coolant over time. this issue has been prevalent in ford escapes for years and some vehicles were recalled. this vehicle has the recall described issues but was not listed for recall. need system fixed.

My 2014 ford escape is stuck in park car was parked in a parking lot

After driving the suv for awhile, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is moving into an intersection at stop signs and red lights.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic who stated that the head gasket blew and the head gasket needed to be replaced. the contact referenced nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included. the contact called the glockner south point ford dealer located at 155 co rd 406, south point, oh 45680, and was informed that the vehicle was not included in the recall. the manufacturer was not made aware fo the failure. the vehicle was not repaired. the failure mileage was approximately 166,000.

After driving the suv for awhile, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is moving into an intersection at stop signs and red lights.

After driving the suv for awhile, and when alternating between the brake and the gas, the suv will lose the ability to accelerate. the suv will give the warning of an engine fault, service now. the suv will not be able to move forward due to the lack of a gas pedal. the suv will start to shake and rattle. the only option a driver then has is to come to a complete stop, turn the engine off, and turn the suv back on. all other functions of the care, the brakes, the electrical, the power steering, are still functioning. this has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the suv is moving into an intersection at stop signs and red lights.

The dealer claimed they fixed the vehicle today. they indicated that the driver side axle was broken. the vehicle was able to free-wheel while in the 'park' position. the issue was not the transmission but the driver side axle / cv joint. dealer is: ganley chrysler dodge jeep ram; 310 broadway ave, bedford, oh 44146

Back up camera stopped working properly only after 3 years of buying my new 2014 ford escape. it only worked intermittenly. i brought it to the ford dealer in sunnyvale for repair under warranty but it decided to work while there so they told me to bring it it when it was not working. when i finally brought it in when it stopped working they said it was no longer under warranty. these backup camera's are definitely a problem all the way back to 2014. why are they only recalling newer recent models when 2014 is also faulty?

I was leaving the doctors office and started my car and the vehicle alerted me with "steering assist fault service required", i turned the off and restarted it and the alert went away and my car seems ok now but now i'm worried it will happen again while i'm driving.

Back up camera is blurry or black at times when still or moving. it may start out on while backing up then go black. it has happened various places.

Smoke was coming out of the tail pipe. turbo was replaced. a few months later car would not accelerate past 20mph. transmission was replaced.

Blown head gasket

My 2014 ford escape has overheated sometime in the fall of 2019, due to a leak in the coolant tank, unexpectedly shutting off while driving on a small town road at 40 mi/hr with children in the back seat. i paid ford $600 to replace the tank. in september of 2020, the engine overheated again, suddenly shutting off while driving 55 mi/hr on a busy road. i had children in the car, when the error occurred again.the temperature gauge showed no sign of overheating in either occurrence. the only message i received from the dash was "power reduced to cool engine" about 3 seconds before the car came to a complete stop. smoke appeared from under the hood in both instances. the second time around, i attempted to refill the coolant, which leaked out onto the ground. however, this time the leak didn't appear to come from the coolant tank, but rather the engine itself. i researched the issue and it turns out, many of the same year and model cars have been catching on fire and/or producing the same issue. there is a recall for it, but ford told me that based on my vin, my car didn't qualify for the recall. they asked me pay $3,000 replace a blown gasket that was caused by the system over heating. obviously, these expensive parts continue to break due to a faulty engine. yet, instead of fixing the root cause, ford milks its customers for hundreds, even thousands of dollars worth of repairs, knowing the car will continue to shut off and cause financial, eventually physical harm to people. my question's are: -how much more money do i have to spend on a faulty engine that will continue to shut off and put my and my family's life in danger? -how can ford refuse to fix a recall based on vin numbers, if the issue is life-threatening and exactly the same as the recall issue?

I was driving to work and while slowing down for a stop light my car started shaking and jerking pretty violently. i needed to get to work so i kept driving and at the next light the same thing happened only more extreme and then the car stopped. i started the car back up very easily so i kept going. no engine or transmission light came on the dash so i didn’t think it was that bad. the next light came and the car would start but it wouldn’t go anymore. again no lights came on the dash so i had zero warning whatsoever and i was stranded at that stoplight. had to call the cops because i was blocking traffic and pay for a tow truck and the dealership i brought it to said it was a bad torque converter and that it’s a common issue. if this is a common issue i should not be having to deal with this with zero warning and a new transmission is so expensive. just the fact that they straight up told me this is a common issue and there’s no recall on it makes me not want to buy another ford again even though i do love my car.

While coasting on the freeway at approximately 70mph my ford escape stopped accelerating. no warning lights illuminated, simply the accelerator stopped functioning. all fluid were okay and no overheating condition was present. i was able to pull over to the shoulder, shut off the engine and after a few minutes turned the engine back on. i pressed on the accelerator and the car jerked forward. the ford seemed to go in and out of gear. i ended up towing the vehicle home. i had the transmission serviced (new transmission fluid). few weeks later, same thing happened again (replaced throttle body) with not check engine light or fault code ever coming on. the second time this occurred, i was almost involved in a collision due to not being able to accelerate. car drove again on and off. took it to a transmission shop and was advised the transmission would need to be rebuilt. transmission was rebuilt and the ford seems to be driving much better, shifting is still not smooth.

Our 2014 ford escape had a recall on 02-15-18 for the coolant sensor system. repair was done but did not fix the problem. engine has coolant leak causing smoke in the exhaust system and leak under the hood. we are afraid of fire in the engine compartment and in the car.anytime we start this vehicle or drive it this happens.

Tl* the contact owns a 2014 ford escape. the contact stated that after vehicle start-up, the vehicle stalled soon after accelerating. the contact stated that the oil and battery warning lights were illuminated once the vehicle stalled. the contact restarted the vehicle and depressed the accelerator pedal to the floor for the vehicle to operate as intended. the contact stated that the check engine warning light illuminated intermittently with the accelerator pedal depressed to the floor. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. the contact had the vehicle taken to pat milliken ford (9600 telegraph rd, redford charter twp, mi 48239) however, the mechanic was not able to diagnose the failure. the vehicle was taken to another independent mechanic who was also unable to diagnose the failure. upon investigation, the contact linked the failure to nhtsa campaign number: 15v005000 (fuel system, gasoline) however, the vin was not included. the manufacturer was not notified of the failure. the vehicle had yet to be repaired. the failure mileage was 128,000.

I took my car to a ford dealship to for a recall. the recall was 17s09, a coolant level sensor installation. when i picked my vehicle up and drove it home, the next day my check engine light came on, so i brought it back. they then replaced a leaking coolant line to degas bottle. a few days later i turned on my vehicle to go somewhere and before even leaving my block, my check engine light came on again and instantly started over heating. i was luckily down the street from my home so i managed to get it back to my house, but i was afraid to drive it so i had it towed to the dealership for a third time. they didn’t make any notes on that visit so i’m not sure what happened but when i picked it up they stated i needed to pay for services because they noticed a leak in my heater hose and the service was going to cost over $3000! my car was perfectly fine before taking it in for a recall. i wish i would have never brought it in because when i tried to make a complaint about how my car was serviced and what they did to it, i had no luck getting any help or assistance but i know the recall put my car in a worser condition. my vehicle had never over heated before and a few days after getting this recall it over heated as soon as i turned it on.

The transmission failed at 94,000 miles. i am having trouble finding a transmission that has not failed.

I had a flat tire on the driver’s side rear tire and when aaa came out to change the tire, they could not get the lug nuts off, so aaa had the car towed to a local shop. the shop had told me that the lug nuts where almost impossible to get off, which they thought was due to over tightening and recommended that all the lug nuts on all the wheels be replaced. i had them replace all the lug nuts. then a few months later as i was driving on tollway driving 60 mph, i started to hear a thumping sound and my car shaking. thinking i had another flat tire i got off on the next exit, which was close to the shop i took the car before (luckily). i told the shop manager what was happening and when the shop took the car for a test drive the front passenger wheel broke off damaging the car and luckily not hurting anyone. the shop said that the stems for lug nut broke off! he was not sure how this could have happened. now that i have read the other complaints on the nhtsa website this seems to be a manufacture defect of the stems holding the lug nuts. if this happened to me when i was driving to work at 60 mph i could have been killed! the cost to fix the damage to my car is $2,110.53, which i had to file a claim with my insurance company, state farm. claim and repairs are still in process. after reading other similar complaints i do not feel comfortable driving this car on the highway everyday going to work.

Vehicle has had hard shifts but seemed to be ok. had dealer check it out about a year after purchase. took vehicle in on above date for routine maintenance and recall. was notified by dealer there was a leak, possibly oil and they needed to check. charged me $140 for diagnostic of leak. was notified next business day, which was 4 days later due to holiday weekend that it was a transmission leak from a bad seal and they would have to remove transmission and "crack open the transmission to get to md replace the seal". stated it was going to cost me $1750. i asked why the seal went bad as the vehicle only has 15,000 miles on it and has been serviced aat ford dealers only, in accordance with manufacturer reccommendations. they stated they didnt know but my vehicle is out of warranty. i went to ford's website customer service chat and they had no answer other than im out of warranty and would offer no help. i asked if i could speak to someone and they restated they wont help me as im out of warranty.

I have a 2014 ford escape 1.6l ecoboost.that is not running&ford will not fix nor admit that there are other vehicle like mine.before the cooling recall came about my vehicle over heated 2x.i called ford&they told me there would be a charge to find& fix the problem.few months later i was notified of the recall.i took my vehicle into hall ford in elizabeth city nc.first they said they did not know what needed to be fixed. then the next day they said the problem had fixed after 24 hours of having the vehicle. a year later they recalled the vehicle again for the same thing&said they did not fix the right thing. now after 100,000 miles the vehicle shifts out of gear. for said there is no recall (but without actually looking at the vehicle) they know it is the transmission. that it will cost $5,000 for a reman transmission or $7,000 for a new one. remind you they have not looked over the vehicle and that does not include labor. the vehicle pops out of gear after not even driving it for 5 minutes. it is the 1.6ll 6 speed automatic transmission. i asked if there were other vehicles doing the same thing and they replied no i was the first they heard of. i said well how do you know it is the trans.they replied because we know our vehicles. i asked if it could be from the car overheating 2x before they fixed the cooling issue.they said no because they know there vehicles.i have got 3 different price quotes over the past 6 months. the first quote $2500 reman plus labor then 2500 for just tran to 4-5k for reman trans not including labor.they then asked if i would like to trade in my vehicle for something that was reliable. i answered no because my car was paid for. i said no one can drive it like this. they said thats why you should buy a new car.i started doing research and found that multiple people (hundreds of thousands)have had the same problem with there vehicle as me.

Coolant is low and needs to be replaced on instrument panel came on along with check engine light. then white smoke started coming out of exhaust from the back and car started to stall. diagnostic reader said that there was a misfire in coil number 2.

Tl* the contact owned a 2014 ford escape. the contact stated that antifreeze had been leaking out of his engine as his service engine light had illuminated on the instrument panel. the contact had taken his vehicle twice to an independent mechanic and was given various reports on the vehicle. the contact then took the vehicle to conway heaton inc. (810 n 3rd st, bardstown, ky 40004) where he was unable to pay for a diagnosis and stated that he had linked his failure to nhtsa campaign number: 17v209000 (engine and engine cooling) which included vin. the dealer informed him that the recall had already been performed prior to him owning the vehicle, the vehicle was then returned to the contact and the recall was not performed. while driving the vehicle at 60 mph, he noticed that the temperature gauge had been rising indicating that his vehicle was overheating. as the contact attempted to pull he vehicle over, the engine fault service engine now warning light had appeared on the instrument panel. as the contact exited his vehicle, he opened his hood and saw a flame arise in his engine. the contact immediately called the authorities and after 15 minutes of waiting for the fire department, the entire vehicle became engulfed in flames. once the fire department arrived, the fire was extinguished. the vehicle was destroyed, no injuries were reported. the vehicle was towed to a local police station were in remained in their possession. the manufacturer had been notified of the failure and they explained to him that they would not be able to rebuild the vehicle, they offered no further assistance. the vehicle was destroyed. the failure mileage was approximately 108,000. vin tool confirmed parts distribution disconnect.

In 2014, i bought a new ford escape from rhinebeck ford in rhinebeck ny. it remained in pristine condition until its untimely ‘death’ on august 10, 2020. prior to august 10, it was back at the dealership approximately 15 times to address safety recalls. on august 10 my wife, son and niece broke down in the middle of the road. we brought the car to rhinebeck ford. after examining the car, we were told that the engine and cylinders have coolant in them, and the transmission is full of metal filings. both of these issues combined mean that the car is diseased; however rhinebeck ford is still in the process of creating a comprehensive list of the cause of death. fortunately these dangerous defects did not result in injury to my family but they certainly do represent a serious safety risk. on august 10, the car had approximately 108,000 miles on it. i was sold a defective and unsafe vehicle and ford motor company is not willing to make this right. i made numerous phone calls to ford corporate offices and was told that since the warranty was expired and there are no active recalls pertaining to defective transmissions or engines that they would not stand by their product.

Had the coolant reservoir crack twice, vehicle was stopped immediately and then the part was replaced right away. after the second time i asked if this was a common issue with these vehicles i was told it was and that they are constantly reordering these parts. not even 2 months later i took it is because it had a check engine light and they claimed it was 2 bad sensors, i took it in to get repaired and then they told me my motor was shot.

Nhtsa campaign id: 17v209000 report date: mar 26, 2017 vehicles affected: 208584 the dealership did not complete a recall repair on my vehicle. the cylinder head cracked and coolant has entered the motor. leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire. my engine light is on, the engine fault icon has illuminated. the dealership wants to charge me $7,000 to repl;ace the engine. this vehicle is only 6 years new.

My linkage to my power train sticks and will jump from drive to sport mode when i am driving and havent touched the shifter at all. its hard to get my car into neutral and harder to put it into park. i rarely can get it to go into drive and have to put it into sport and it will still jump gears. i can be going highway speeds and i can see the gears jump from drive to sport. almost impossible to shift from gear to gear.

Hey my engine coolant is running i just brought the car 3 weeks ago and constantly have to fill it with coolant i think this is a major problem the car has 95000 miles on it this shouldnt be a problem already

I bought my car in november of 2018, almost immediately my low coolant light was coming on often, i took it to a mechanic and they found no leaks so i just continued to add coolant when it came on about every 2 months. i was driving from colorado to oklahoma on may 26th 2020 and my check engine light came on i immediately took it to a certified ford mechanic and was told i needed a new turbo charger $2800. driving from oklahoma to colorado on june 5th 2020.my car overheated, once again i took it to a ford certified mechanic and was told it needed a new thermostat and 2 other sensors, $1300. on august 13th my car started making a loud grinding sound as i was driving on the highway i drove 2hrs to the closes ford dealership and was told i need a new engine to the tune of $8000. this vehicle is worthless and i am so frustrated with this whole situation. only 109000 miles

I turned onto a highway and my transmission failed without warning, leaving my vehicle inoperable.

It has been a problem with 2014 ford escapes that the transmission fails and engine cylinder defects from the louisville assembly plant in louisville, kentucky. my car was manufactured at this plant during the dates of the defects in 2013. the defects effected the 2014 escapes. the recall is on cars from feb 2013 through sept 2013. my vechile was manufactured june 2103 which is in the "recall dates". i had to replace the transmission on a car with less than 100,000 miles at the cost of $3,800 because the ford dealership said that "it's not under warranty or recall". the car now has a p304 code which is cylinder 4 defect that is a know defect of the cylinder head. i contacted ford and they "may look at it" and if there are enough complaints they "may do a recall" on my vin number. ford "may reimburse me for the transmission that i put in" these are know defects from this manufacturing plant with other vins getting repairs. the car was driving rough prior to the transmission being replaced which was the head gear starting to go. i appreciate your time.

Side wall of cylinder cracked due to an unchecked recall causing coolant to leak into cylinder. damaging the engine warranting the whole engine be replaced at a cost of around $7000. the vehicle was also just out of mileage warranty causing the owner to pay the whole bill.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 40 mph, the low coolant warning light was illuminated and she heard an abnormal sound. the vehicle was taken to an independent mechanic and was made aware of the failure. the contact stated on august 12, 2020 while starting the ignition, she saw white smoke exiting the exhaust pipe. the contact stated she while inspecting the vehicle, she noticed the coolant was running low. the contact stated she called an independent mechanic and was informed to add coolant and that the vehicle was safe to drive to the local dealer. the vehicle was taken to local dealer tasca ford located at 250 webster square rd, berlin, ct 06037, (860) 828-3546, where it was diagnosed with needing the engine to be replaced. the vehicle had not been repaired as of yet. the manufacturer had been informed of failure. the failure mileage was 60,500.

The bushing cable that connects to the transmission to shifter had to be replaced. there is a recall on 2013/2014 models but mine was not included. i feel that mine should be covered under that recall and was fixed and diagnosed by a authorized ford dealership . the vehicle was stationary and would not shift into gear although the gear shift was movable. vehicle had to be towed on skids

Under recall 20s30 i did on line check.it came back right side rear door need fixed.when i redid check i put in wrong number it came back ok and closed recall.now ford dealer can't fix problem

On 22aug2020 i was traveling from fayetteville, nc to bluffton, sc and stopped in santee, sc for a bathroom break. started the car up to leave and had no power steering. tried turning off and back on but no change. so, i ended up driving 1.5 hours without power steering. after being at my destination for a little over an hour i started the car to go somewhere and the steering was fine and has been since.

Service engine light came on, i turned on car to take to mechanic and the car shook bad and choked itself out. this happened twice. i left sitting for a day, drive to mechanic next day, car started no problems driving. mechanic diagnosis follows: - found misfire dtc, removed spark plugs and found coolant intrusion in cylinder 3 item description this is the entire process needed to either rebuild or replace the vehicle's engine. this is a process needed when the vehicle's engine is in need of serious repair. reason without replacing or rebuilding a damaged engine, the car will not be able to function and will be left useles

My vehicle began to exhibit signs of a failing transmission at 60,000 miles. shifting was difficult, particularly between 1st and 2nd gear. a few times, it failed to shift from park to reverse at all. i had ford look at it, and they recommended replacing the transmission. when i took it in, i was around 60,500 miles, 500 miles over my power train warranty. they quoted a $7,000 fix. i had owned the vehicle for less than 2 years, and it was less than 4 years old. while i had records, including a claim number, for another ford customer with the same transmission (in the fusion) and same issues, they covered 2/3 of that customer's repair and refused to cover a dime of mine. after being dismissed, ignored, and ultimately placated several times by ford representatives, i finally was forced to take it to a third-party mechanic, who replaced my transmission at 61,000 miles for $4,000. despite having a refurbished transmission in my vehicle now, i still experience transmission issues from time to time (difficulty shifting, hard shifting on freeway, etc.). in the end, this transmission is faulty at best, as ford's only transmission model without a recall *yet*. while ford indicates they have no official documented issues with the 6f35 transmission, a simple google search reveals that transmission failure is the #1 issue reported by consumers with the ford escape. as a young professional working in research, i recognize that internet searches can be misleading. to be thorough, i checked over 20 different ford consumer pages and of those pages, every single one showed a significantly higher report of transmission issues than any other issue, with the average mileage of these issues occurring around 50,000 – 70,000 miles. it irresponsible and unacceptable for ford to have no official documented issues on file regarding the 6f35 transmission.

Tire low air sensor will not automatically reset when properly inflated. therefore, when the tires are actually low, it's wearing the tires out & cause the car to skid on wet roads.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving approximately 10 mph, the vehicle began to jerk and vibrate while the speed reduced independently. after turning off and restarting the vehicle, the vehicle operated as designed however, the check engine warning light remained illuminated. the vehicle was taken to the local dealer plantation ford located at 707 n. state rd 7, plantation, fl 33317, who diagnosed that the throttle body was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 89,800.

[xxx] ford motor company 2014 ford escape, equipped with six-speed automatic transmissions. the bushing that attaches the transmission shifter cable to the transmission failed over time and cause the bushing to detach from the transmission. the condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Antifreeze coolant continue to be low, car center replaced a hose on 1/20/20 for 200.00, then a week later low coolant again the center assume air pockets was the reason with no coolant leaks 2/12/20. i kept replenishing coolant, june 3rd 2020 while driving on highway, the transmission failed, and it was replace 6/10/20 for 4000.00. not even one week after picking the car up the low coolant with engine light with error codes p0012 camshaft position timing over-retarded bank 1 and p0303 cylinder 3 misfire detected. who is going to take on fixing this car? i have been replacing parts and replenishing fluids with no resolution.

Received safety recall notice 20s30 told to report door latch date codes on doors -however the web site given in notice provides no way to input results

As i was traveling on a city street at 30mph everything seemed fine. i stopped at a red light. while stopped i suddenly heard a knocking sound near the front of the vehicle. when the light turned green i started to go. the vehicle suddenly stalled. prior, there had been no check engine or warning lights on. the vehicle was up to date on all required maintenance services. it would not restart. vehicles behind me sounded their horns immediately. i put my 4way emergency flashers on. called a tow truck. tow arrived 30 minutes later. my vehicle and me were in a very dangerous situation for 30 minutes, as cars and trucks had to negotiate around us at a very busy city intersection. i was nearly struck by angry motorists who were burdened by my breakdown. i was told by two repair shops that there was a catastophic internal engine failure. the easiest and most cost effective plan would be to replace the engine. i had the engine replaced at a cost of $ 4164. there was 72649 miles on the failed engine.

While traveling on a two lane state road at approx.45 mph. at night. a clunking noise began near the front of the vehicle. seconds after hearing the clunking noise, the vehicle stalled while still traveling around 35 mph. when i tried to pull over to the side of the road i notice a loss of power steering and brakes. i was able to coast on to the breakdown lane. having only seconds to remove the vehicle from the dark roadway and safely stop with out striking anything or body was terrifying. the vehicle did restart but when selecting drive it would not move. it also would not back up when selecting reverse. the vehicle had to be towed to a repair shop. i was told the next day by the repair shop the transmission failed, and had to be rebuilt or replaced. i called mfg. customer service and explained what happened because there was a 60000 mile powertrain warranty . however the vehicle had 64,816 currently. therefore i had to pay $ 2295 for the transmission rebuild.

Driving 65 mph, slight curve to the right. heard a big bang and the driver side tire popped causing the car to veer to the right. the tired never shredded or anything. upon inspection, the link kits had exploded and the stability arm had been bent.

Tl* the contact owns a 2014 ford escape. the contact stated they noticed that the speedometer was inoperable. the contact took the vehicle to b&b ford located at 10476 dunbarton blvd, barnwell, sc 29812, (803) 259-5524) who stated that the abs module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware and informed the contact that they would forward the paperwork to nhtsa regarding the matter however, that was never confirmed. the approximate failure mileage was 53,000.

We had the coolanr recall done hoping it would fix the leaking collant issue but things just got worse i have not been able to drive my car for months dealer says needs new engine

Back hatch latch alerts “trunk ajar” while driving, it remains closed but never locks.

Service engine light came on. the code is 19s22

When putting the car from reverse to drive the transmission is slamming into gear causing stress on the 'snap ring' which causes a catastrophe failure of the transmission. my vehicle has 26,120 miles on it and i read that this issue happens on a regular basis with the 6f35 transmission, and generally at 70k, and if rebuilt it may still re-occur.

While driving i noticed the car felt like it was losing power, almost like running out of gas, then a sensor went off saying “engine fault service now”, then i could really feel the car dragging. i pulled over and could hear the coolant bubbling, so i waited til it cooled down and say there wasn’t much there, i noticed a leak under the coolant area. i took the car in to a local mechanic and was told i needed an engine flush, i got the flush but soon after the same issue was reoccurring. randomly now it will just lose power and sensor will read the same thing, it’s scary with your family i’m the car and your losing power. so here i am again being told i need an engine flush again within the same year. i have since replaced the reservoir being that it wasn’t holding coolant. when i pour coolant in it seems like the engine is pulling it right out, i’m not sure where it’s going because it’s not leaking out but it’s going somewhere. i called ford and was told this was not a recall on my vin, however i have read many complaints on this site with the same issue. i’m hoping to clear this up some i can get my vehicle in safe conditions for my family, and so no one gets hurt.

I purchased a 2014 ford escape se 2l ecoboost. the car started to overheat while driving and is losing coolant. the vehicle was pressure tested and there are no leaks. i took the car to a ford dealership in 2020 with less than 15,000 miles on the engine and was told that the engine needs to be replaced with a rebuilt engine for more than $9,000.00. an entire engine should not need to be replaced on a vehicle with less than 15,000 miles. this is clearly a faulty/defective engine.

Power steering assist failure service required. happened without warning. vehicle had been driven steady for hours. issue showed when starting the car after very short stop for water.very difficult to steer. was able to reset by turning off the ignition and restarting. internet search shows many owners with exact same issue

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist and became difficult to steer. the vehicle was towed to bill currie ford (815 n dale mabry hwy, tampa, fl 33614) to be diagnosed. the contact was informed that the steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 30,259.

When at a complete stop, my2014 ford escape hesitants to take off, when driving over 45 miles a hr, the car shakes and reduces speed on its own. this is very scary, and i’m afraid this is gonna cause a wreck and even death ,if ford doesn’t recall the 2014 ford escapes that are affected with the same transmission issue as the other escapes, my escape was built in another ford plant and different parts, but it’s the same problem, that the other escapes are having . i hope ford recalls these escapes, i’ve been a ford owner since 1993 , but this is but this got me rethinking my ford loyalty. the local ford dealer quoted me $5300 for a new transmission bats half of what the cars worth so please make this right thank you so much for listening

Started to hear a humming noise while driving down the street after turning left from a light the car started to decelerate. the car seemed like it didn’t have any energy so i pulled over to stop and cut the car off. once restarted the car started to drive like normal shortly then began to decrease speed again. at that moment i made a right turn into a driveway and the transmission fault service now light came on. car only had 96,000 miles on it and service manual says check at 115,000. car was towed to tomball ford where i was told i needed a transmission replacement. i’m unsure why this hasn’t been recalled yet due to the high amount of complaints with the same cookie cutter issues. it’s very unfortunate that we are the ones who have to be put in danger and endure financial hardships for a car with prevalent issues.

Tl* the contact owns a 2014 ford escape. the contact stated that the engine overheated while driving. the contact stated that the low coolant level warning light was illuminated. the contact stated that there was evidence of a coolant leak underneath the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the coolant reservoir and cylinder head needed to be replaced. the vehicle was not repaired. cloninger ford of hickory (1241 us-70, hickory, nc 28602, (828) 328-2221) was contacted and confirmed that the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was made aware of the failure and a case was filed. the approximate failure mileage was 64,400.

71,000 power steering assist is failing. power steering will go out while driving. first happened while parking, but it goes off and on while driving the vehicle. this is very dangerous!

2014 ford escape with 85,000 miles began to issue coolant low warning despite having just recently being filled recently. it shortly after began to overheat and misfire on the freeway on ramp. i had it towed to an independent mechanic who registered about 500 ppm of exhaust going into the coolant. he diagnosed it as a broken head gasket and that i possible needed an entire engine replacement. he also noted there was no leak in our coolant.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was at a stand still and loss power steering functionality. the contact stated that, power steering assist service required was displayed on the instrument panel. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the steering rack needed to be replaced. the vehicle was not repaired. an unknown dealer was contacted and an appointment was made to have the vehicle diagnosed which was still pending. the manufacturer was notified of the failure. the failure mileage was 113,595 *bf consumer stated this happens when driving.*jb

Tl* the contact owns a 2014 ford escape. the contact stated that while reversing out of her driveway, the instrument panel showed the engine temperature was high and the vehicle started to jerk. the contact pulled over and restarted the vehicle after a few minutes and the warning light disappeared. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the engine temperature sensor provided an incorrect engine temperature reading. the mechanic referred the contact to fairway ford (2761 e stone dr, kingsport, tn 37660, 423-578-3600). the contact was informed that the vehicle was previously repaired under nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was repaired at the contact’s expense. the manufacturer was made aware of the failure. the failure mileage was 83,333. *ln *bf the consumer stated there was transmission failure as well. *tr

2014 ford escape with 88k miles experienced amber and then red service transmission light in less than 12 hour period. while driving the car transmission would no longer shift gears, causing a hazardous situation at highway speeds. engine rpm would race close to maximum and car would not maintain speed. driver shifted to neutral and moved to the side of the road. ford obviously knows they have a problem with this transmission. ford has extended the warranty on cars with similar transmission, but not on the escape. transmission repair shop lot and overflow lot was full of ford escapes that needed to have the transmission rebuilt. many escapes had been waiting for weeks as the owners don't have the $3200-3400 needed to repair.

Ac/ heat system stopped blowing hot or cold air.

Tl* the contact owns a 2014 ford escape. the contact stated that while her daughter was driving at 65 mph, the vehicle stalled with the transmission service now warning light illuminated. the contact pulled off the roadway, turned the vehicle off and waited for a few seconds to restart the vehicle. the vehicle was restarted and temporarily resumed normal operations before stalling again. the contact was then unable to restart the vehicle. the vehicle was towed to fairway ford (2761 e stone dr, kingsport, tn 37660) where it was determined that the transmission failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure however, provided no further assistance. the failure mileage was approximately 83,333. *js

The electric power steering assist failed and the power steering fault message appeared when backing out of my garage. after turning the ignition off and starting the car again, the problem resolved. my ford dealer found code u3000:49 stored. required replacement of the entire steering gear at a cost of $2559.47, including alignment. i feel fortunate that this happened in my driveway. if it had been on the highway it could have caused a serious accident. the service advisor said that this was the first escape he has seen with this problem, but i have found numerous accounts of similar problems on the internet.

Transmission failure at 87k miles, first recommended service is at 120k miles. there is no dip stick for the transmission and no way to verify levels of atf. guaranteed failure if the fluids are low. placement transmission cost at dealership of a rebuild transmission is $5200.00. vehicle is int eh shop now being repaired. no documentation o this till it is complete. [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

In 2017 i took my car in to get several recall items fixed and i was told there was a coolant issue but it's okay to drive and just monitor the coolant. earlier this year the engine light started turning on and i would get a "low coolant" message. due to covid i did not take the car in immediately. i ended up having to fill the coolant three times in one month eventually leading to white fumes coming out the exhaust. when my car finally stalled in the middle of an intersection due to "low coolant" (which we had refilled 5 days prior) i finally took the car into ford and they immediately knew what the issue was as i pulled up saying they could "smell it." said i was not allowed to drive it home and it was most likely needing to result in a new engine. it was a coolant leak that could result in the engine overheating and breaking down, which was too dangerous for me to drive. the service guy said this was about the 20th vehicle he had to deal with this issue on but said they weren't going to cover it. said there was a recall on this issue but only for 2014 escapes manufactured at two locations. i asked why those two when this issue seems to be happening with several vehicles and he had no answers. luckily i had a warranty that covered the new $8000 engine but we were responsible for the deductible and a majority of the rental car. it took 8 weeks for them to replace the engine so the rental was not cheap.

The steering goes out randomly. wheel stiffens up and will not move. most times i have to turn the engine off 4 or 5 times and then it will work.. so far. but i’m worried it may not work one day.

The liftgate separated the outside from the inside.

My door latch on my vehicle has been broke for 2 months . i couldn't afford to fix then but as soon as i heard about the recall i call ford here in marlin,tx.76661. they say bring in on this day so i did at 8am . before 5 that same day i go back and the gentleman said they didn't get to fix it there aren't any parts ford has sent out they would call me in a few days. never got a call but when someone calls up there and starts asking about it when it's there safety at risk and it's the only vehicle they have what is supposed to happen. my seatbelt won't save me forever and this is the second recall for this issue . i would like to know when the issue is going to be priority for consumers like me. this happened while i was sitting and went to open door and got out went to shut door and it wouldn't latch. tying door with rope to steering column just to drive anywhere. *tr

I started to drive my 2014 ford escape and the vehicle had no power steering. i noticed the steering assist fault light was on. luckily this happened while parked and not while i was driving on a busy road. very unsafe. if this happened on the road someone could be seriously injured or even death. this has to be fixed soon. it seems to be all vin numbers of the 2014 escape.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled without warning. the vehicle was towed to autonation ford corpus christi located at 6250 s. padre island dr, corpus christi, tx 78412, where a transmission reprogrammable code was detected. the technician stated that the code triggered three other codes that caused the failure. the contact was informed that the transmission needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 143,000.*dt*jb

I started to drive my 2014 ford escape and the vehicle had no power steering. i noticed the steering assist fault light was on. i was able to drive from the gas station to my house, which was only a few blocks. it was very hard to turn the steering wheel. i had to have it towed to the ford dealership. the ford service advisor told me that the rack & pinion is internally damaged and needs to be replaced. he also stated the rack & pinion is a seal component, so that is why the entire thing has to be replaced. this is a safety concern, if i was driving at a higher speed during the failure, it could have caused a accident with no power steering. my ford escape is 2014, 42,000 miles. *tr

The vehicle acted like it went out of gear, the engine revved, and the car would not move. tow required for repair. (our 2018, which has the same transmission, was in the shop having the transmission repaired at the time of the 2014 failure!!! there is definitely a problem with this transmission and a recall is in order!) *tr

Tl* the contact owns a 2014 ford escape. the contact stated that while attempting to connect a trailer, the wiring harnesses failed to sync. the vehicle was taken to (gary smith ford inc 1 beal pkwy nw, fort walton beach, fl 32548) to be diagnosed. the contact was informed that the wiring harnesses were incompatible. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 62,000.

Engine coolant leaked into the 4th engine cylinder causing the spark plug to seize and break inside the cylinder. leak also ruined the engine and now engine needs to be replaced. *tr

Due to faulty cracking coolant reserviors that i have replaced twice now, part of the motor has cracked and not only leaks oil, but leaks coolant into my engine, where the engine burns the coolant. so now my motor is junk. i have had no recalls on this vehicle but multiple issues that fall under recalls for other vehicles. reassessments need to be made. *tr

Bought this vehicle in 2019 35000 miles drove to 54000 ,then the daughter took to nevada where the low coolant came on then the vehicle to stop and strand her in the middle of nowhere , had it towed to gallagher ford where they informed me the #3 cylinder had anti freeze in and i needed a new engine ford would not stand by their motor even though after installing used motor and getting the bill right on the statement from ford this is a known problem where it states these engines have problems leaking anti freeze into the engine per the photo of statement.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the low coolant level message displayed on the instrument panel. the vehicle was taken to several independent mechanic s however, the mechanic was unable to provide a cause for the failure. the vehicle was taken to jordan ford (609 e. jefferson blvd, mishawaka, in 46545) and the contact was informed that engine needed to be repaired due to a failure of cylinder #3. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 60,900.

The driver’s side door latch is defective. it has opened while driving. i have taken it in to get fixed several times and it never gets fixed properly. if the door is closed and you go to open it, the door handle will stay out and it will not close. this problem first happened around 2015 and it has been a problem ever since.

Tl* the contact owns a 2014 ford escape. the contact stated that white smoke would emit from the engine upon starting the vehicle. the contact also stated that he had noticed that both oil and coolant had leaked from his vehicle as the low coolant warning message had illuminated on the instrument panel. the contact stated that he has to constantly add coolant to the vehicle. the contact had not spoken to a dealer in regards to his failure. upon investigation, the contact linked his failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, his vehicle had not been included in the recall. the manufacturer was notified of the failure and referred the contact to nhtsa, they offered no further assistance. the vehicle had yet to be repaired. the failure millage was approximately 50,000.

My wife was traveling at approximately 45 mph when the vehicle began to slow suddenly. the transmission began to "whine" and would not shift. the vehicle was taken to the local ford dealer for diagnosis. the dealer claimed that the transmission need to be replaced but gave no reason for the failure. the mileage was 84,074. i then had the vehicle towed to a transmission specialist. a thorough inspection revealed that the converter had failed and blew fluid back through the rest of the transmission. a full transmission replacement was still required. the transmission specialist stated that the transmission was too small for the vehicle. *tr

For the past 6 months (approximately) my car has been experiencing antifreeze leaks. my vehicle has roughly 71,850 miles and it is a 2014 ford escape. about once a month my info lights comes on signaling my engine coolant is low. i have taken it to a couple locations and no one can find a leak. in february the mechanic suggested i replace the cap in case it is evaporating. i replaced the cap end of april and once again in may the light can back on. i fill the coolant to the max line, but after a month it is at the min line or sometimes lower. i saw there are no recalls on my vehicle, but this seems to be a serious issue as my car can fail while i am driving around with my infant child in the car. no mechanic can seem to help me. *tr

Tl* the contact owns a 2014 ford escape. the contact stated that while accelerating from a stop, the vehicle hesitated and sputtered before driving as designed. during the failure, the message engine fault displayed on the instrument panel. the cause of the failure was not determined. the local dealer phil long ford located at 7887 w tufts ave, littleton, co 80123 and manufacturer were notified of the failure but no assistance was offered. the failure mileage was 65,000.

Transmission is failing. i'm literally waiting for it to drop dead. when driving, the vehicle has multiple hard shifts into different gears. this occurs no matter what gear it goes too. the power acts like it wants to give up and rocks the car back and forth while accelerating and shifting gears. sometimes the shift doesn't even occur. move the prndl lever too fast from any setting, the car makes a loud jerking noise. also when parking on any hill with the e-brake on, the car makes a very loud noise sounding like the brakes are going to giveaway and the car moves. its barely noticeable, but i sat in the car to test it , and while sitting in the car you could totally tell it moved. it does this 3 times minimum when parked. *tr

Purchased 3/28/20, mileage 78,277; 4/8/20 vehicle stalled pulling out of driveway after warning light indicated "coolant low," "stop safely" - vehicle stopped itself and would not restart; 4/9/20 left vehicle at ford dealer service dept.; 4/13/20 diagnosed with blown head gasket due to coolant leakage, engine replacement required; 4/23/20 informed that engine was on back order; 5/18/20 5 pm, (over 1 month later) repairs completed, picked up from dealership; drove approx 3 mi., stopped for 10 hrs; 5/19/20 3:30 am, drove approx 10 miles, stopped for 1/2 hr; drove off from 2nd stop, vehicle stalled within 3 miles after warning light indicated "coolant low," "stop safely," and temp gauge maxed out on hot, vehicle died and would not restart, leaving me stranded on the side of a rural highway at 4 in the morning. opened hood just in time to see remaining coolant draining from reservoir. although i have a new, unopened jug of coolant, location of the reservoir requires a funnel to add coolant !!! - (car does not come equipped with funnel and owner's manual fails to mention this!) caught a ride with sheriff's unit that just happened to be passing by. 5/19/20 vehicle being towed back to service dept.; current mileage 79,079. *tr

The transmission shift link bushing wore out my vehicle has less than 15,000 miles ford dealership in ford motor company tell me that there is no fix for this there is no recall. when i search the national transportation site i am complaining on right now, i see no recall about it yet it’s the same exact recall on other 2014 ford escapes the minute i put my vin number and it says that i’m good to go and says 0 un repaired recalls but the same issue is happening why aren’t they fixing it for free why is there no recall. i stopped put the vehicle in park, so it was stopped went in the store came out and shifter was stuck. because of the issue it could have had extreme cost of towing to the dealer ( ford). they alerted me no bushing replacement, no recall and only they replace the whole shifter cable 4.5 hour job $61.00 part! how many other seniors were treated this way over a $2.00 part and ten to 15 minute install! i used to be proud to be an american! forgive me if i went long! *tr

Tl* the contact owns a 2014 ford escape. the contact stated that the rear driver’s side door failed to latch securely. the contact called beach ford located at 2717 virginia beach blvd, virginia beach, va 23452 (757)486-2718) and was informed that the vehicle was not subjected to a recall. the contact also called the cavalier ford 1515 s military hwy, chesapeake, va 23320, (757-424-6640) and was provided similar information. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 127,500.

Tl* the contact owns a 2014 ford escape. the contact stated while attempting to park the vehicle, the instrument panel became inoperable. the vehicle was taken to harris ford lincoln located at 20006 64th ave w, lynnwood, wa 98036, (425) 774-4141, to be diagnosed. the contact was informed that the instrument panel needed to be replaced. the vehicle was not repaired. the contact associated the failure with nhtsa campaign number: 15v406000 (electrical system), however the vin was not included. the manufacturer was informed of failure. the failure mileage was 47,000.

Tl* the contact owns a 2014 ford escape. the contact stated that the lug nuts were swollen due to a manufacturing defect. the contact stated that it was difficult to remove the lug nuts in order to change or replace the tires. the contact stated that the vehicle was taken to an independent mechanic however, the mechanic was unable to remove the lug nuts. the contact called currie motors ford of valpo (2052 w morthland dr, valparaiso, in 46385, (219) 336-1373), and informed the dealer of the failure. the dealer referred the contact to the manufacturer for assistance. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 112,000.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at approximately 45 mph, the rear driver's side door failed to remain closed. the contact mentioned that the door failed to lock from the inside of the vehicle manually or when using the keyfob. the contact called o.c. welch ford (4920 independence blvd, hardeeville, sc 29927, (843) 288-0100) and informed the dealer of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not repaired. the manufacturer was notified of the failure and provided a case number. the approximate failure mileage was 130,000.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving approximately 15 mph, the rear passenger side door opened. the contact pulled over onto the road shoulder and closed the door. the contact tied the door handle to secure the door from re-opening. the vehicle was taken to an independent mechanic but was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign number: 14v239000 (structure). the approximate failure mileage was 93,000.

I own ford escape 2014 se. i was at my ford/lincoln dealership for 6-month maintenance and was informed that all lug nuts of my vehicle are swollen are to be replaced at a cost of $240 + taxes. they told me that i do not have a choice as they won't be able to put tires back. i have never heard of anything like that and trusted the dealership. frankly, i could not visualize the problem. upon return, i have researched it and have discovered that high-quality replacement lug nuts on amazon are $20- $40 (a pack of 20). apparently, instead of solid steel nuts, ford sells its vehicles with lug nuts that have a steel core with chrome, aluminum, or stainless steel caps attached to improve the appearance of the visible part of the lug nuts. the caps swell, crack, and delaminate to the point where the lug nuts cannot be removed with the lug wrench provided by ford. this leaves owners and lessees who get flat tires often stranded on the roads without the ability for even tow truck drivers to remove the swollen lug nuts. this means a tow to the shop just to have the lug nuts removed and the tire replaced. i have filed a complaint with ford, with no luck succeeding, but will be following up with the dealer and filing a complaint with my credit card provider if not successful. there was a class-action lawsuit that was dismissed because there were not significant "enough" and the issue was dismissed. *tr

Without any warnings my 2014 ford escape transmission went out, it only had 83,000 miles on it. the local dealer ship confirmed it was the transmission, but there was no recall on mine, please make this right and fix this major issue . i’ve been a ford owner for years. *tr

Engine and engine cooling: the vehicle started and driven with an insufficient level of coolant within the engine cooling system, the engine overheats and will not drive. i filled the coolant 50/50 reservoir at least 2x a week, i just bought my car from a dealership on 04/15/2020. *tr

Tl* the contact owns a 2014 ford escape. the contact stated while driving at unknown speeds, the vehicle unexpectedly started to release odors of oil and smoke was seen coming from the underneath the hood. the vehicle’s warning message instructed the contact to pull over. the contact opened the hood and noticed smoke and discovered the coolant reservoir was empty. the contact stated that coolant was added to the vehicle. the vehicle was taken to liccardi ford, inc. (1615 us-22 watchung, nj 07069) for diagnoses and repairs. the contact stated that dealer informed her that the failure was related to a recall. the contact stated the dealer informed her the coolant sensors was repaired however, the contact stated that she checked the coolant reservoir and discovered that there was no coolant in the vehicle. the vehicle sensors failed to warn of low or no coolant level. the contact stated the failure was due to the recall which the vin was included in and serviced under nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was not made aware of the failure. the failure mileage was 155,000.

The center instrument panel has stopped working on my 2014 ford escape.the vehicle fails to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays. i have contacted ford and was told that the recall started with vehicles manufactured beginning may 2014 and my vehicle was manufactured feb 2014 so my vin wasn't included however im having the same exact problems. i paid $100 at the dealership for a diagnostic and was told it would cost $1000 to replace the instrument panel. i am unable to see any safety issues with my car like low tire pressure or my mileage. *tr

My vehicle keeps running the battery down when i have the doors open for just a few minutes, when i cut it off i can still hear a motor of some sort running and i have to restart the car a couple times before this motor or whatever it is stops, after taking to autozone have battery replaced, i was told nothing was wrong with my battery and it was some sort of electrical problem and would most likely be a recall. i did check for recalls and it shows none at this time

Check engine light started at about 75,000 miles. car stalls after adding gas and will occasionally stall at "idle". will also occasionally hum from the gas tank cover. had to have the purge solenoid/canister (replaced 4 times), seal pump and other parts to the fuel pump replaced due to failure.

My 2014 ford is leaking engine coolant into my engine as well as oil. which is causing my car to decrease in acceleration and has caused my car to stall on city street. i took my car to a ford dealership and they made it worst by not recognizing that this was a problem concerning a recall on ford and refuses to fix my car.

Shifting is not right it stopped in middle ofthe road and lost of power while in motion and wont move or shift gear this is after the recall as performed dealer was on interested on sell new car and car left deal in worst condition then it arrive in was charged for diagnosis and nothing was quoted almost cased a accident in a busy street and had my two year old daughter with me car was purchased a yr ago and seats are stuck and no reason or solution was offered other than to buy a new carcar was in motion and just from out the blue sounded like someone had hit car just?loud noise and car stared to move again and once again begam to force as if?it was on park wjen it was indrive wjen in?sport it wod show change very scary nowarming just stopped

My girlfriend was driving at about 40 mph and noticed a whining noise that corresponded with the acceleration of the vehicle. when she came to the next stop light and the light turned green the escape would not accelerate, but the whining was very loud and would only move about 3-4 miles per hour. she pulled over, shut off the engine. waited and started again. the escape drove for a few minutes and then she felt it slip out of gear and then the engine would just rev. it slipped back into gear and it started to accelerate as normal but with the constant whining sound. she had to stop again. she called a mechanic who came and listened and attempted to drive it and he said the transmission was shot which was obvious at that time. there were no service messages on the dash, no lights came on the dash to indicate low fluid levels. we have serviced our vehicle regularly following the owners manual recommendations. the transmission information only says to check fluid levels at every oil change and change the transmission fluid at 150,000 miles according to the driving conditions. it has 101,900 miles and we still owe on our loan. we purchased it from a ford dealer in feb. 2017. with all of the complaints and issues with the transmissions failing at random ford needs to issue a recall and fix these lemons!! *tr

Tl* the contact owns a 2014 ford escape. the contact stated that while her son was driving at 40 mph, several unknown warning lights illuminated. the contact was informed via an app on his cellphone to pull over and stop the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the vehicle overheated and caused the engine to crack. the technician also stated that the transmission need to be repaired. the vehicle was taken to gene messer ford (6000 west 19th, lubbock, tx 79407, (806) 788-2222) where the technician confirmed that the engine block was cracked and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired however, the same dealer repurchased the vehicle. the failure mileage was approximately 80,000. *bf*jb

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at an unknown speed, the engine coolant warning light illuminated, the engine started to overheat causing the vehicle to stall. the contact mentioned that there was white smoke coming from the rear of the vehicle exhaust pipe. the vehicle was towed trotter ford lincoln (3801 bobo rd, pine bluff, ar 71603) where it was diagnosed that there was coolant in the engine. the vehicle was not repaired. the vehicle was towed to an independent mechanic where the contact informed the mechanic that the vehicle was repaired under nhtsa campaign number: 17v209000 (engine and engine cooling) 2 years ago. the manufacturer was notified of the failure however, no assistance was offered. the approximate failure mileage was 90,000.

My 2014 ford escape had a recall performed recently 17s09 coolant level sensor system, before this recall was performed on my vehicle, my vehicle was perfectly fine, i've only had issues with the rear door latch, that was broken ( also a recall) and for this reason is why my vehicle was taken to the ford service department. it was then, when the service tech recommended to have the coolant level sensor system replaced per the recall. since then, my vehicle has not been the same, the vehicle has been back to the service department with the same ongoing complaint ,the engine light recently came up alerting that my vehicle was overheating, thou the vehicle was sitting in my work parking lot for 10 hrs. the vehicle was taken back to the service department, and after 2 days, i was informed that the tech found coolant in my engine, therefore, my vehicle would need a new engine. my vehicle was perfectly fine before the service department began performing the recall upgrades. this is the fault of the service department for lacking knowledge on how to properly install the recall components, failed to mitigate future damage to my engine. in my research, i found that ford is aware of this issue and has failed to properly compensate the consumer or protect the consumer from this loss.

Steering assist fault service required message on dashboard. it was in motion, starting a turn into a parking spot

1st issue is the car stalls randomly and warning states, “service engine soon,” with no codes thrown. it has happened while moving and at a stop light. it will start back up after sitting for 5 minutes. happens every couple months. the other issue is the transmission shutters between first and second gear and also between 2nd and 3rd gear. dealership cannot find any issues for either issue.

When opening the drivers door sometimes a noise comes from the rear of the vehicle. it lasts about 1 to 2 seconds and sounds like a ratcheting noise. the vehicle is parked. it has been in service for two weeks and they can’t duplicate the problem. i took a video and showed to them with sound. also last summer it was in service for a week with no results. i saw a possible cause on the internet which was involving the fuel pump. *tr

My coolant light keeps coming on and i am having to put coolant continually and than the light will go off. on my way home on feb 2 i was putting gas at that the gas station and the coolant leaked all over the place. i had to fill up the coolant once again. i went to the ford place and they state that it is a heater hose issue estimated cost is $430.00. i noticed that my car is running rough. after reading the complaints of a 2014 ford escape on the coolant issue. just wandering if this is a problem. but it had happen for some time having to put coolant in due to the light coming on. it all started a month before that.

As i was driving the car started making a loud whine and then violently shaking as it threw the car out of gear and then back into gear. then rolled for a bit and came to a complete stop.

My 2014 ford escape overheated as a result of a crack in the coolant degas bottle. there was no indication of low coolant level prior to the incident. ford replaced the degas bottle to correct the problem and i paid the warranty deductible. upon investigation, i discovered recall 17s09 which is pertinent to a low coolant warning system issue. according to the document, my 2014 ford escape, built in louisville in may of 2014 is one of the affected vehicles. (please see attachment) i have two concerns. first and foremost, my vehicle has experienced overheating with almost no warning of a low coolant condition. i believe there should have been warning of a low coolant situation prior to the event, indicating the corrections to the system per 17s09 may be necessary to prevent damage to my vehicle's engine. second, i paid for a repair under my extended warranty that should have been included within the scope of 17s09. the ford dealership told me they cannot complete this recall unless notified by ford motor company. can you please investigate this concern? my extended warranty will expire in june.

Cac tubing, band clamp around turbo burned with indications of oil leaks at exhaust. need turbo replacement.

The transmission of the car suddenly stopped working at 83000 miles with no previous issues. i was stranded unexpectedly in the middle of the street and had to exit the vehicle and turn on the hazards to avoid being hit.

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at 60 mph, the coolant gauge indicated that vehicle was running hot. a warning light also illuminated on the dashboard informing the contact to pull over. the contact pulled over and had the vehicle towed to sill-terhar motors service located at (150 alter st, broomfield, co 80020) where the vehicle was diagnosed with a defective coolant block. the vehicle was not repaired. the manufacturer was notified of the failure but offered no assistance. the failure mileage was 144,000.

Every time i completely fill the gas tank, during the first 1 o 2 miles of driving, the vehicle vibrates every time i stop it, such as at red light stops. note: if you need to contact me by phone should be in spanish, please.

Power steering failed while driving. a very dangerous situation!

The vehicle was started and an error code appeared on dash"steering assist fault service required".the steering wheel would only move using extreme force rendering the vehicle none operational. the vehicle was parked when this occurred. the vehicle was turned off and then restarted and the code disappeared and the vehicle was driven home. an internet search was conducted and this appears to be a common problem with this vehicle which could render it unsteerable while driving. this has me concerned for my wife and grand children's safety as this is her main mode of transportation. please refer to complaint no. 11292425

It won’t go into park it will roll on a hill without e brake. would drive for a while and then stop going randomly put me at risk several times because there is also no check engine light that comes on.

Coolant light comes on than car shuts down. not able to go or steer

Tl* the contact owns a 2014 ford escape. the contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. the contact was able to restart the vehicle however, the failure persisted. chris auffenberg lincoln located at 5840 mo-100, washington, mo 63090, was contacted and made aware of the failure. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was then towed to a different independent mechanic and repaired. the contact stated that the failure recurred after the vehicle was repaired. the contact was then informed that the transmission control module software needed to be updated. the contact stated that after the software update was performed, the coolant warning light illuminated. the contact also became aware of a coolant leak. the vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. the manufacturer was contacted and informed of the failure. the failure mileage was 93,000.

The transmission has gone bad and there are a lot of people complaining of this online something should be done about the transmission going bad so early the car just started not changing gears then it would drive kept doing this til i got home

While driving, my vehicle suddenly shows a low coolant than engine overheat message. it immediately begins to shut down, speed rapidly decreases and power steering is lost. i must stop the car, place it in park, shut it off, wait a few minutes than restart it. service engine light remains on. the vehicle was traveling between 55 and 65 mph on the major freeway where the posted speed limit is up to 70 mph, 3 lanes of traffic. since the loss of power is immediate and i have no control over it, i have very little time to get out of the way of other vehicles before i am in crawl mode. the vehicle was just into the dealership for repairs and i was told it was fixed. coolant is not low, engine had not overheated and there is no warning that there is an issue until 30 seconds before it starts shutting down. has happened twice now and it was supposedly fixed after the first time. my vehicle has no open recalls and it has been into the dealership twice in the past 2 weeks with regards to the overheat issue.

As i was driving, the car started to make a whining noise, and then a few minutes later the transmission started to slip and the car started to rev up and loose power until the car couldn’t move anymore and only rolled.

I was driving on the hwy with my 1 year old in the back when i my car started to slow on its own. i pressed harder on the gas to keep up with traffic and the car surged forward almost rear ending the one in front of me. it did this once more before i got off the highway. when i got off the highway i had to make a left hand turn and halfway through the intersection my car could barely accelerate. there were no notifications or warnings that popped up. as i tried to make it up the hill on the next road my car stalled and then a notification popped up saying transmission fault service now. i had to get it towed and ford says it is the torque converter that caused damage to my transmission. i asked them about a service bulletin related to the part but they said they take no responsibility for the part failing. i have read hundreds of complaints related to this part on the internet. my make and model car is listed as a clunker online due to this issue. my daughter and i could have been killed if my car slowed down any more going though the intersection because we barely made it before traffic came through. ford should make this right before someone is killed. almost all of the complaints i read said the cars that failed due to this part when they were traveling at a high rate of speed. when i talked to the service people at the ford dealership in alpharetta they said they know there is an issue with this part but until ford does a recall they can’t help me. please take action before a family is killed due to fords negligence.

My 2014 ford escape broke down the first time before christmas 2019 at 100,048 miles. the warning light was stating the vehicle was overheating. fortunately, i was in my driveway when this happened as my vehicle went into limp mode. i assumed this was related to the recall for the temperature sensor than i had replaced prior. i was told there was nothing wrong with it and drove it for 3 more days. i had driven it about ten miles from home the morning it broke down again. the car gave no warning signals or lights. i was in a 65mph zone on the interstate and the vehicle had power to the engine but no acceleration. the rpm's would rev to 4000 but not accelerate. i quickly was down to less than 10mph trying to make it up a small incline. i managed to get to the shoulder before i was rear ended. i had the vehicle towed and i was told this was a fuel pressure sensor. i then paid $350.00 to have this replaced. i picked up my vehicle only to drive it less than a mile from the dealership for it to break down once again. i was then told my transmission had completely failed and it would need to be totally replaced for $5,000. this is a complete safety issue due to the fact it happens at high speeds, no warning lights, and not having enough acceleration to barely make it to the side of the road.

Don’t running

Vehicle caught fire somewhere in the engine due to a recall issue (overheating of the engine cylinder head, etc.). ford metro motors at #405 estate annas retreat, st. thomas, vi 00802 did not and won't fix the vehicle without payment from me as the vehicle owner. the vehicle has been at that establishment since june 2019. i've been sent multiple estimates and service reports that are not factual and the establishment does not want to take responsibility for this vehicle fire.

Tl* the contact owns a 2014 ford escape. the contact stated while she was driving at approximately 35 mph, she heard an abnormal noise coming from the engine. the contact stated she managed to safely pull over the vehicle and when she lifted the hood she saw white smoke coming from the coolant. the vehicle was towed to a local mechanic. the mechanic stated the vehicle did not have any coolant and that caused the engine to over heat. however a few days later, the vehicle was towed to a local dealer (sutton ford 21315 central ave, matteson, il 60443) for a diagnosis. the diagnosis was determined that the engine was "locked up and the recall was not associated with the failure. the contact also stated that the dealer informed her if a full diagnostic exam was performed she would be responsible. the vehicle previously had a replaced engine 13 months prior. the manufacturer confirmed the information the dealer stated but offered no assistance. the approximate failure mileage was 155,000.

Rear driver door opne while driving!

Car stalls after starting and driving a short distance. will restart and perform ok. usually happens after car has been driven then parked for a short amount of time (like running into a store) then stalls after driven short distance.

My tire got a razor blade in it while i was driving. i was unable to switch to my spare after parking in my parking structure because the standard lug wrench included did not fit over the lug nuts. the lug nuts were too big for the lug wrench provided by ford. i had to drive with a flat tire because i was unable to change it to a spare. thankfully i was able to get to a safe place, but i am concerned for the welfare of the people who get a flat tire on a highway or an unsafe area.

On february 2, 2020 i was driving home and my car suddenly stalled and released as i hit the accelerator & then it wouldn't speed up at all, which is when i realized my transmission went out for the second time in 3 years. i am very meticulous with my vehicles and this never should've happened the first time or even a second time. i reached out to ford about it, but they took no responsibility. the first time my transmission went out was at about 79k miles. there's absolutely no way to conveniently check the transmission oil without having to take it into a shop.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 45 mph the vehicle lost power steering functionality. the contact stated that a warning displayed on the instrument panel which stated, “do not drive vehicle”. the vehicle was taken to an independent mechanic to be diagnosed. the result was an inconclusive report for power steering loss. the vehicle was not repaired. neither a dealer nor the manufacturer were notified of the failure. the failure mileage was 106,000.

Having steering issues. vehicle shakes when driving and makes a sound like some thg thing is rubbing. have been told by two mechanics that it is an issue with the power steering rack. have contacted several ford dealers and have been told it has been a common problem in the past but ford will not cover it. wife is scared to drive it.

Driving down road. car said engine failure pulled over poped the hood and engine caught on fire and car burned total loss

My ford escape’s backup camera has gone to just colored bubbles! i have a hard time backing up because i cant see what’s coming and feel this is a safety issue.

Low engine coolant recall no. 17s09 was repaired on april 2, 2019 (mileage on car was (63,179 miles). begin to get low engine on dash board on september 17, 2019 (68928 miles) took back to beach ford they said what they did was correct and the hoses are now leaking. in the actual recall from ford, they were to check these hose and replace all hoses,, as you can see from the paperwork, they did not. they refuse to replace the hoses, but want to charge me over $1,000.00 to replace. went to managers still no avail, went to ford motor complaint they said to bring my complaint to you. beach ford is not honoring the actual recall. all recalls have a 10,000 mile warranty and/or one year. none had been meant. please i need help with this, i don't want something for nothing, but i want my car fixed from a recall that ford said could cause the gaskets to crack or engine fire. can you help me with this. this happens whenever the car is driving.

I was driving on the highway and tried to accelerate but my rpm's dropped and the car wouldnt accelerate. i hit the gas pedal a few times and it jerked and everything went back to normal. i pulled over to a gas station to get gas, left the gas station and was at a stop light. when i tried to accelerate at the stop light my rpm's revved up for a second then dropped. wouldnt accelerate, no rpm's. got into another gas station parking lot put transmission fluid in thinking that was the issue. after putting that in and the car being off, i started it back up and put it in drive. it took off like there was no issues. got across the street and pulled into another parking lot and i loss my rpm's again and no acceleration. had to call a tow cuz after that the car wouldnt go anywhere.

On january 10, 2020 while vehicle was being driven at approximately 30 mph on public road with slight decline in road at that point, the suv spontaneously disengaged from gear. when accelerator pedal was pressed, the engine would rev at high rate of speed but vehicle acted as though in neutral. the driver coasted to side of road, shut off engine for a couple of minutes, re-started, put into gear, at which time the suv would lurch forward about 15 feet and then disengage again. proceeded down the road this way until suv could not advance at all, now at uphill. it was towed to closest repair garage where diagnosis was complete transmission failure. prior to this incident, the vehicle had exhibited no signs whatsoever of transmission problems, no difficulties shifting into gears, no hesitation of automatic shifting between gears. it has been properly maintained. mileage at time of event was approximately 79465 miles.

Tl* the contact owns a 2014 ford escape. the contact stated the vehicle the contact stated that while driving at 40 mph in 2017, the vehicle lost leaked coolant and lost power. the check engine light illuminated. the vehicle was pulled over and the contact noticed fire from the engine. the contact went to look for fire extinguisher and when he came back, the fire extinguished by itself. the vehicle was towed the trophy ford dealer, located at 288 harold g clarke pkwy, forsyth, ga 31029 where it was diagnosed that the vehicle was out of coolant. the manufacturer was made aware of the failure and sent investigators to evaluate the vehicle. the engine was replaced. the contact later received notification of nhtsa campaign number: 17v209000 (engine and engine cooling) the vehicle was taken to the five star ford lincoln of warner robins dealer, located at 900 russell pwky, warner robins, ga 31088 where the recall was repaired. the contact stated that when the vehicle was started, the vehicle shook and was taken back the dealer who performed the recall. the technician diagnosed “a catastrophic engine failure” and topped the coolant. the vehicle was not repaired. the manufacturer was made aware of the issue and the contact was not called back. the failure mileage was approximately 58,000.

A lack of coolant circulation caused the engine to overheat, resulting in a cracked cylinder head. vehicle was in motion in a city. vehicle is in the shop and i just bought it 1 year ago. i still owe and do not have the money to repair. i have 2 small children and our life is in turmoil because of this.

Driving down the street went to turn to the left and the power steering went out jumped the curb almost hit a family with a baby and apparently here's the artical of 914,000 recalls .https://www.washingtonpost.com/cars/ford-recalls-914000-escape-explorer-suvs-for-power-steering-issue/2014/05/30/a6de21ee-e810-11e3-a70e-ea1863229397_story.html now the power steering will just stop working as i turn . there was also a recall on fuel system .my car coincidentally has the same problem.as i'm driving it just stalls and i have to restart it as i'm driving. .and ford will not help. it is a safty issue .and almost caused fatalities.

Car kept stalling in the middle of the road and then completely stalled out after going 40mph. no indication of a transmission error. changed transmission fluid and still doesn’t want to drive. sometimes the acceleration on the vehicle is terrible and the ac gives out and i need to constantly turn it off and turn it back on to work. having to tow it to ford because it’s not drivable and spend all this money on a car i’m still paying for, getting rid of it and not buying another ford ever again.

The auto continues to stall in low idle

Coolant disappearing

Transmission went at 80k miles, extended warranty doesn’t cover. no warnings only warning i got was when it was took late. no way to check transmission fluid as it is a sealed transmission. it’s going to cost me $6k to get it fixed.

The coolant light come on but not running hot i just bought the 1\15\2020

The vehicle was being driven and had only been started and moving for less than 5 minutes. noticed that windshield wipers would not shut off or change speeds, then noticed a slight odor in car that increasingly strengthened. phoned my husband while at a stop light, odor of something burning became much stronger, then noticed smoke coming between the the drivers side hood seam and between the hood and the windshield, this was immediately followed by noticable flame. i put the vehicle in park, turned on hazard lights and exited the vehicle. local police and fire department responded, began with small fire extinguishers, without success and fire department opened hood and applied water to extinguish. this was on a city street in o'fallon, mo. uncertain of cause, but am now aware that ford issued a recall on this model (recall 17s09) and believe this could be a possibility.

My car had a check engine light come on when i turned it on one day. it was on the weekend so i had to wait until monday to get diagnostics at my local dealer. the car started to run really rough and was slipping. i took it to my local ford dealer and they told me that my head gasket was blown and leaking antifreeze everywhere. i am currently awaiting to see if the head is cracked to which i'm told is common with this issue and this car. there was a recall for this in the same year my car was made, however, my car was not included into this recall in is now my responsibility financially to fix this.

Power steering assist warning came on and lost steering. it happens when driving.

This vehicle has a recall, i bought it and i was innocent of this until i almost lost my life of fear when the car went on in smoke completely, ford i never wanted to send the appointment for the recall of the car the car is getting hot and voting an abundant smoke and you don't keep the engine oil it feels like i burn the oil i need a solution i must pay the money to the dealer and i can't drive the car to work i need help please

Vehicle engine started to reach high temperature levels while driving and a notification to stop the vehicle due to high temperatures. can only drive for 10-15 mins before this happens. a professional mechanic performed a diagnostic test and a recall came back for 2014 ford escape - coolant level sensor system installation.in the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. a cracked cylinder head can result in a pressurized oil leak. oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment.

Engine coolant keeps evaporating/leaking out

My 2014 ford escape se, 1.6l ecoboost suv. has a very difficult time restarting when gas is filled at the gas station. the car needs to be reved and then put into drive immediately or it will stall. once the car has run for about 30 seconds the car will normalize and no longer turn off until the next fill up. this is very dangerous as there have been times when the car has turned off on me while i was attempting to enter an intersection right after the aforementioned procedure. from what i've gathered this is an issue ford has with the focus model. the issue being the purge valve being stuck and causing to much vacuum in the system. if the gas level gets to low the car will start shuttering and wanting to stall. additionally, there is a high pitched noise that is coming from the gas fill cap area. this happens when the gas is about a 1/4 of a tank full.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle made a loud humming noise while driving. the battery light and the oil warning light illuminated and the vehicle stalled, while stopped. the contact was able to restart the vehicle and the vehicle then operated as intended. the contact was informed by westway ford located at 801 w airport fwy, irving, tx 75062, (972) 584-9033 that the vehicle was not covered by a recall. an independent mechanic was consulted and the contact was informed that the fuel pump needed to be replaced. the manufacturer was informed of the failure. the failure mileage was 72,000

My wife's 2014 escape worked fine in the morning for her to run and do an errand. when she went to start the car it failed to start and i was able to jump it and get it to a local auto zone for a battery replacement. when i was pulling into auto zone i noticed a small catch while turning left and lost power steering for a few seconds. i made note of it mentally but just focused on getting the battery replaced as that seemed to be the underlying issue. now the battery has been replaced and i go to leave and i have absolutely no power steering with a warning stating "power steering assist fault" service required. i muscled her car home to recheck my work and its all good. a day later after researching the issue i throw a hail mary and disconnect the battery for about a minute and then reconnected it and bingo i have steering. my wife later left for shopping and had zero issues until her attempt to leave. she immediately got the error message and had intermittent power steering on her drive home but was able to make it with the use of brute force. i had the transmission and recall addressed about two to three months ago and this car has been a pain since then with needing a jump in cold weather. now this and the outlook of a 2,000 repair when it took a dealership 2 months to do a recall and replace the transmission that was magically "fried" i'm hesitant to trust anything ford says but this a huge safety issue that has documented history and needs to be a recall. now i need to find out why its in and out and what to do moving forward. #fordservicesucks

Tl* the contact owns a 2014 ford escape. while driving approximately 30 mph, the vehicle unexpectedly decelerated. the contact observed smoke coming from the vehicle and pulled off the road. the vehicle was towed to team ford lincoln, inc. (1813 4th ave s, denison, ia 51442) where it was diagnosed that the cylinder head had a crack. the vehicle was not repaired. the manufacturer was not notified. the contact referenced nhtsa campaign number: 17v209000 (engine). the failure mileage was 104,000.

I was driving on a city street. i was stopped at a red light and could not accelerate past 33 mph with the speed limit being 45 mph. i immediately became concerned for my saftey and pulled off on a side street still going 33 mph and not able to accelerate any faster. once stopped, i had a dashboard message appear saying "transmission fault". it would not go into motion at this point after pulling over to stop. i had the vehicle towed to a local ford dealership, where i was advised by my service advisor that the fluid was broken down per their transmission technician and that there are metal shavings in the system. he told me i should have changed fluid every 30k miles. the complaint i have against ford is that my drivers manual states to replace transmission fluid at 150k miles. i am now faced with high repair cost that does not line up with ford's recommended maintenance. following the service manual got me a high cost repair and ford is not standing by their product. additionally, this could have put me in a more dangerous situation if i was on the highway since i live in a major metro area of the country. if there is a faulty transmission going bad before their service schedule, they should recall them for the customer's safety.

On 12/31/19 while driving on pch the the would not accelebrate it’s like it in neutral very dangerous! had to pull over and get a tow home. doesn’t shift gears right. 2018 it was jerking fix the transmission now this. only 71000 miles on it. !

The middle rear seat belt latch dropped below the fold down seat when it was folded down. this made fastening the seat belt impossible. the latch is inaccessible. cannot bring it back up without completely removing the seat.

My battery died. it was jumped and working, but the car was not drivable because the 'hot engine' message was on. it was towed to firestone. they put a new battery in, but the 'hot engine ' light was still on. i found a recall about the coolant system on the internet. 17s09. the car was towed to huntersville ford dealership. they have had it for 24 hours and have not called or returned my calls.

Exterior passenger side door handle fell off. the vehicle was stationary. it fell off while opening the door

Driving our escape, with 58,800 miles, on a road trip had check engine light come on. we drove it to a close repair shop and found out coolant leaked into head gasket #3 causing over heating damage and replacement of cylinder head would be required. ford dealer would not help repair or replace or even diagnose. recall fix 17s09 (nhtsa 17v-209) did not fix the potential danger or damage. the coolant leak still happened causing engine failure and a worthless car at 58,800 miles.

Over the past few months my car has started to loose power and cut off randomly. i was out on december 26, 2019 and my vehicle cut off 4 times. luckily i was not in heavy traffic so i did not get into an accident. i have to restart the car each time. when i called ford motor company on december 23, 2019 to report what was happening, i was told i would have to pay $125 for a diagnostic to be ran on the vehicle and would be responsible for applicable repairs due to their being no open recalls regarding gas pressure. this alone makes the vehicle unsafe to drive on the highway.

Current issue is head gasket overheated and blew. coolant is internally leaking into the engine. car blows out a ton of exhaust while driving and has the smell of coolant in it. i can't even drive on the highway anymore because the car overheats and limits my speed to 45 mph. sometimes i have to pull over just to let it cool down. every time the car starts up it vibrates so much that its quite annoying. sometimes the car shuts off right after i start it in the morning, right after a crazy burst of vibration. a little over a month ago i started my car and it vibrated so much and then so much oil leaked from my car, exhaust blew out dark black smog and smoke was coming from my hood. car is really loud on idle, never been in a car so loud with so much vibration all throughout the car. car constantly overheats and has no power when driving. car vibrates insanely when i'm idle at a red light. check engine light goes on and off every other day. my mechanic has done research on the car and says to get rid of it, it's not even worth fixing; he says you'll end up spending just as much money fixing this in the long run than just buying a new car. my mechanic said fixing the head gasket wont solve your problem, you need an entire new engine and cylinder block. we've been doing a lot of research on this car/model and everyone's having the same issues and can't really get down to the bottom line on what's wrong with the vehicle. i'm curious if everyone has the same problem with this car/model that there's no major recall on it. instead people are driving around with a loud car that constantly vibrates, leaks coolant into the engine and having to constantly take it to the shop.

Car has only 30,000 miles. driver seat belt does not maintain proper recoil tension. i have to hand feed belt back into incloseure. i have cleaned the belt multiple times with no noticeable improvement.

Tl* the contact owns a 2014 ford escape. while driving and pulling into a parking spot, the vehicle shut off and was towed to the contact's home. the following day, the contact attempted to drive the vehicle, but it shut off again. the vehicle was taken to crossroads ford of prince george (4500 whitehill blvd, prince george, va 23875, (877) 331-9405). the contact was advised to use rolling stops to avoid the vehicle shutting off. the vehicle shut off in the dealer's parking lot. the dealer replaced the oxygen sensors after performing a small test drive. it was diagnosed that the transmission needed to be replaced. the vehicle remained at the dealer for almost two weeks. the total cost for the repairs was over $4,200. the vehicle was currently at the dealer awaiting repairs. the failure mileage was 79,000. the vin was invalid.

After pulling onto the highway, i attempted to accelerate my automatic 2014 ford escape. my engine revved, but i had no acceleration. it sounded as if i was in neutral. i tried to shift gears, but the issue persisted as my car nearly came to a halt on the busy highway. i was able to make it to the right lane even though it put me in front of an onramp and guard rail. i was beginning to lose any forward momentum to the point that my car was slipping backward. i pushed the brake. i was able to quickly turn off my car, turn it back on, and accelerate a few feet before i lost acceleration again. i did this 3 times before being able to safely pull off the highway past the onramp and guardrail. i was about 15 minutes from meeting up with my husband and two young girls to travel further onto a busy highway toward friday afternoon boston traffic. i feel fortunate that the timing was what it was, but unfortunately, the issue was my transmission failed at only 92,000 on a vehicle from 2014. i just had the vehicle in the mechanic shop on the tuesday prior to this friday event, and was told there should be no issues taking it on the highway for a trip with the family. my vehicle was towed to the local vip for an assessment. we were told it was likely the transmission, which they said was a "known issue" in this make and model. fuming at the thought of this being a "known issue" and understanding the implications of this cost, i did a quick search. sure enough, there are myriad people that have experienced this at 40,000, 70,000 and 90,000 miles on this same make and model. we had it towed to our local mechanic who assessed it independently of vip and shared again that this is a "known issue" with this make and model. i have to wonder why this "known dangerous issue" has not prompted a recall. happy to provide my bill for the repair, which will take place 12/30. *js

While in motion, on either a city street or on a freeway. from either in a slow stop and go acceleration while in city traffic the transmission slips and then catches in a jerking a effect causing the transmission to pause and then catch. this is also will happen on the freeway in the event of a quick acceleration to avoid change in the traffic or something in the road.

The engine suddenly down dies while driving several times in the past few months.

Tl* the contact owns a 2014 ford escape. while the contact's daughter was pulling into a parking lot, the transmission did not shift into park, which caused the vehicle to roll. the contact stated that the gear shift was in park at the time of the failure. the contact applied the emergency brake to stop the vehicle. there was no warning indicator illuminated. the vehicle shut off and was towed to romano ford (315-637-4491, located at 5431 n burdick st, fayetteville, ny 13066) where it was determined that the vin was not included in a recall and not under warranty. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 74,000.

2014 ford escape-79k miles- while driving the car wouldn't give power and hesitated when trying to take off. also puttered and eventually didn't want to drive at all. i had to shut off the car in the middle of the road and restart it to get it to move and eventually made it home doing this several times. thankfully i was not on the highway as it would have been a complete disaster. took the car to my mechanic the next morning, mechanic informed me the transmission fluid level was full but transmission had failed. said this is rare for a fairly unused car with low miles but common problem in ford escapes. i left the mechanic in tears with a $125.00 fee and a $3,500 quote to have it repaired. working on those funds now to repair the car, which is not yet paid off. if it was i would trade it in and never get another ford again. incredibly frustrating. i've had a honda accord with 200k+ miles and this never happened. along with my toyota highlander. ford needs to do something and recall this issue along with reimbursements because this is insane.

Tl* the contact owns a 2014 ford escape. the contact intermittently smelled a burning odor coming from the vents inside the vehicle. while the vehicle was undergoing an inspection, the contact was informed that the check engine warning indicator was illuminated and the turbo engine was not reading the correct code, which caused the vehicle to fail inspection. the contact called herb chambers ford of braintree (located at 75 granite street rte 37, braintree, ma 021847, 781-848-1350) and was informed that the vehicle was not included in a recall and they were not sure if it was included in a warranty. the vehicle had not been diagnosed or repaired by the dealer. the manufacturer was not notified. the approximate failure mileage was 80,000.

Tl* the contact owns a 2014 ford escape. while the contact's husband was driving 40 mph, the "engine failure" warning message illuminated on the instrument panel. the driver smelled and observed smoke emitting from the hood. a fire occurred under the hood and the driver was able to locate a fire extinguisher and put out the flames himself. there were no warning indicators illuminated. the vehicle was not able to be driven. the vin was included in nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was towed to sonju all american superstore (located at 893 scenic dr, two harbors, mn 55616, (218) 834-2101) where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 73,589.

Wastegate solenoid needs replaced, we have replaced so many parts on this vehicle and had to have the transmission replaced as well. we should not have this many problems with a vehicle that's only 5 years old. we also had to replace the transmission shifter cable after it left our vehicle completely disabled in a town an hour away from our home. we've also replaced the coolant bypass solenoid. these are all known issues and should have been covered by a recall but our vehicle, even though it matches the recall specs exactly, our vin # was not listed on the shops oasis sheet so we've paid for all of this out of our own pocket. ford needs to do the right thing and reimburse everyone that has had to deal with these issues and pay out of their own pocket for a known issue that have been recalled on several of their vehicles already. the recalls obviously need to be expanded to reflect the true numbers.

Drivers seat back heat got very hot and started to melt the seat back cover. removed fuse.

The speedometer indicates i am going faster than i am and the mileage shows that i have traveled further than i have. i have checked this against my garmin and highway departments radar signs that tell how fast you are driving. this makes my warranty run out sooner than it should. i have taken it into the dealer and they say there is no problem. this happens when the car is in motion on both city streets and on the highway. my second car confirms what the garmin shows for speed and miles driven. this is an ongoing problem. it is off by about 7 % . the odometer shows about 68,000 miles. the actual, as i see it, is about 63,000 miles. that is 5,000 miles more than the car actually has on it and the 100,000 mile warranty will run out at 93,000 miles. the car shows 65 mph and the garmin and roadside radar indicate my speed at 60 mph.

2014 ford escape transmission failed while driving in traffic, it lurched had we been on a freeway we are certain this would have been catastrophic.

Vehicle had recall work done regarding for handles, since then i have experienced not stop issues with drivers door handle getting stuck in open position which causes the door not to securely latch closed. i have brought the vehicle back and was told it's just a lubrication issue.

2 months ago, my car died in as i was exiting the interstate. transmission issues - repaired after 2 months. drove it out of town and second day being out of town engine light on. brought it back to mechanic and transmission mechanic said there was no trans code present, but following codes present p1116 and p0234. unable to drive car again until light engine light is off and this repair is out of pocket again.

Tried to back out of my driveway but was unable to turn steering wheel and then notice the message. trying to pull car back into driveway it was extremely difficult as well. i just grateful i was able to get to and from church with no problem. i don't want to imagine what could have happened had this occurred while driving. drivers are so much in a rush.

Engine coolant level continues to drop in reservoir. vehicle was purchased new and maintained per ford. coolant has been added twice at dealership although coolant system is reputedly sealed. this vehicle was not under ford’s earlier recall. car is used in normal driving conditions (highway, around town).

Power steering system fault light came on and made it really hard to steer while driving. i’m glad i was stopped when it came on otherwise i would have had a wreck, i’m sure of it! also when i looked online i noticed there were a ton of other people with the same year and model complaining of the issue. please fix this issue!

A check engine light came on and i took it in to have looked at. the dealership told me the torque converter went bad - even though i only have 51,000 miles on my vehicle. basically the clutch slips when i drive. they told me to replace that it would be almost $5000 but that they recommended just replacing the whole transmission since it’s only $900 more. i asked if this needed to be replaced immediately and they said it was just a matter of time before the whole thing goes out completely. now i am trying to figure out whether it is safe to even drive to try to get a second opinion. parts of a transmission should not go out on such a low mileage car. clearly there is an issue with the transmissions in this model as numerous other people have reported similar issues. the dealership said this would normally be covered under the powertrain warranty - because i am under 60,000 miles - but they said it isn’t covered because that expired in august. i called “ford customer care” and they just said there was nothing they could do, no explanation. ford needs to fix this.

Transmission failed at 70,000 miles while traveling 60 miles per hour on a state highway. lurched 2 - 3 times then transmission failure light went off. no power at all. fortunately there no were vehicles behind me or surely i would have been rear ended. was able to get off road. need total replacement $3,700. 5 payments left on original loan. extended warranty at dealer was too expensive.

Tl* the contact owns a 2014 ford escape. the contact stated that the transmission indicator illuminated while driving and the vehicle decelerated. the vehicle was taken to an independent mechanic who checked the vehicle and provided technical service bulletin number: 192100, p1744. the mechanic stated that the torque converter performance circuit was high. the vehicle was taken to bob gillingham ford (216-398-1300, located at 8383 brookpark rd, parma, oh 44129) where it was determined that an unknown module needed to be replaced. the part was on backorder. the manufacturer was not made aware of the failure. the failure mileage was approximately 41,000.

We were merging into a very busy intersection and the car wouldn't move suddenly. the engine would rev, but would not move. we put the car in park, shut off the engine, started again and it would lurch forward and go for a couple hundred feet and then die again. we had cars swerving around us at high rates of speed. my wife was crying and terrified. it turns out to be the transmission. i looked online this morning and saw endless complaints about the 2014 escape but no recall.

After starting ignition and car idols/driven heavy gas/emissions smell fills cabin when using heat/a/c or defrost systems. engine light sometimes goes on. car has 35,100 mi. took car to queens ny ford service center 4 hours later $400 later, changed cabin filter and sprayed fragrance on it. told must use cabin recycle air function. ford owners manual doesnt say must use and in no other car have had to must use this function. i have a case# cas24667125 and appt for 11/6/19. ford built this car tech's should know how to fix this!

My wife and kids were driving home from her sisters home and about 5 miles in a line of traffic on a 2 lane roadway crossing a bridge when she lost power an the vehicle would not reach over a speed of 10mph. this in turn put my wife and children in danger with traffic moving at a rate of 40mph dropping to 10 mph with rpms jumping to between 6 an 7 rpms . she luckily made it across the bridge where she found a wide spot to pull off. when i arrived i checked for fluid on the ground there was none. i put the car in drive and reverse and it was abundently clear it was the transmission. when shifting into drive the transmission would make a slamming/booming sound as it tried to engage. when i tried to accelerate there was no power behind the vehicle to pick up any acceleration. we had it towed to a transmission specialist the next day where he was quick to let me know we needed a new transmission.

My family and i (wife and newborn) were driving on the highway and i noticed a lack of power when trying to accelerate. suddenly the ford escape began shifting up and down rapidly. the rpms would increase when trying to accelerate, and the engine was working, but there was a total loss of power and slight grinding noise. it felt as if the vehicle shifted into neutral. we coasted to the shoulder and waited for a tow truck. the shop that received the ford escape found internal transmission failure and quoted us for a replacement. the price for the replacement is over half of what the vehicle is worth! (according to kbb)

Both rear doors on my 2014 ford escape suddenly stopped opening either from the inside or the outside thereby trapping the people in the back seat without a way to exit the car. this happened suddenly. yesterday the doors worked fine then today broken. nothing changed with the vehicle....no accidents or abuse of any kind. car was located in my driveway.

Car stalls at idle especially after parking the vehicle, and restarting it after a few minutes. check engine light comes on. i put the car in park and restart and it stalls again. after a few attempts the car starts and drives normally. this happens mostly when in motion at slow speeds on the city street.

Tl* the contact owns a 2014 ford escape. when the vehicle was started, the instrument cluster would not illuminate. the vehicle was taken to franklin ford (175 e central st, franklin, ma 02038) where it was they determined that the instrument cluster failed and needed replacement. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 60,400.

My 2014 ford escape with the 1.6l ecoboost has a safety recall for cracking of the cylinder head, there fix for this only to place a coolant sensor in the coolant reservoir. so i had the recall installed, not long after i stared having issues with lossing coolant. next if stared missing well i took it in and the dealer said "you have a cracked engine block" when ask to prove the block was cracked they could not, and the dealer also told me that, "they have to replace the engine even if its only a head" so ford is making to where the costumer is responsable for replacing the engine. then after i got my car back 2 months later, my streering had a catch occasionally then started locking up completely and happend to be stationary or very low speeds when it did lock up. so i take it back to ford dealer again they say i have to pay for every thing so when i go to do the work myself i descoviored they completly left of the shroud under the car that channals cold air between the exhust and electronic steering gear. so took it back and made the dealer replace the part. the dealer told me this is a comon problem. this is defentley a safety issue that needs addressed!!!

On saturday october 5, 2019 at 11pm our 17 year old daughter was stranded with a power steering module failed error. we took it to the closest mechanic which was on the corner of the road she was stranded at. the car could be driven but she could have never steered it. it took everything for my husband to be able to get it there. the car only had 106,690 miles on it and should have been covered under warranty but we didnt have time to take it the dealership and they aren't willing to reimburse us. the 2009-2013 had a recall for this same issue but the 2014 isn't covered under the recall. it seems like it still should be a recall issue.

While driving the vehicle and traveling on a busy highway the vehicle would not shift into gear to move with traffic. vehicle lost power. a few days later on another busy highway driving approximately 60 miles an hour, the computer read transmission failed. my mileage was 59,647 which was under the 60,000 warranty but out of date. i purchased the car with 49,443 miles on 8/1/18. i immediately brought the car to sunny side motors a authorized ford dealership and had the transmission failed message diagnosis done at the cost of $159.95 to find out the repair would cost me $2712.19 which would not be cover under the 60,000 mile warranty. the test retrieve code p1744 for torque converter clutch performed, pressure dropping out of spec when warm checked fluid condition and found torque converter clutch damaged causing internal contamination and needs internal repairs. being a single women at 72 years of age, and being a survivor of a near fatal accident in january of 2018, which took me 8 months to get back behind a wheel of a car i once again find myself feeling unsafe driving a car that just randomly loses power. after reading many complaints with the same existing problems as i am experiencing i am very concerned why this problem has not been a factory recall. very unsafe when driving and you lose power. hopefully a recall will be issued based on the many complaints that have been placed. the 1st dealership i visited in westborough ma had a wait time of 3 weeks to diagnose the problem.

My car was first sputtering when turning it on then the engine light came on. then it got harder to start when turning it on and was running rough. it was the vacuum purge valve. i had it replaced. now i have 112,000 miles on my car now and the same thing happened after having it replaced. the code is p1450. there are recalls on the same year and engine 4 cylinder, 2.0 turbo, ford focus but not showing as a recall for the 2014 escape. many people have the same problem in this make and year model of escape. there is obviously a problem to cause it twice.

For the last 3 to 4 months my car would start until i stopped for gas ,then when i tried to start it the dash lights would flash off and on and all electrical systems would go dead.starting this week 11-10-2019 until today 11-16-2019 every time you want to go any place the vechile has to be jumped off.the second you jump it it starts so it is not the battery. it looses all electrical power.

My vehicle started to overheat and smoke up. a mechanic looked at the vehicle and thought it was the vacuum pump or something close to that name. i can fill up my coolant to the max line and drive and be empty within minutes. then i noticed a recall for ford escapes concerning a coolant problem and i am worried. this vehicle is brand new to me (only 2 years) and still under 6 years old. i am afraid that my vehicle will combust with my kids in it. we cant find where the coolant is coming from and its a real scare.

Tl* the contact owns a 2014 ford escape. while driving 50 mph, the contact noticed a message on the instrument panel, indicating "reducing power due to overheating" and another unknown message appeared. the contact stated that the temperature gauge did not show that the vehicle was overheating. the contact was able to park on the side of the road and noticed smoke under the hood. the vehicle was towed to an independent mechanic and the contact was informed that the vehicle did not have any oil due to a leak. the contact associated the failure with nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer was notified of the failure. the failure mileage was 123,148.

Tl* the contact owns a 2014 ford escape. while driving, the vehicle stalled without warning. the contact was able to coast the vehicle to the side of the road and power off the engine. the vehicle was restarted, but failed to drive. the vehicle was towed to an independent mechanic where it was diagnosed that the torque convertor pump seal was leaking dark brown oil with metal fluid inside the engine. the technician informed the contact that the vehicle's sensors would cause the engine to overheat and catch fire. the contact stated that the technician repaired the leak, but the computer sensor was not repaired. the contact called antelope valley ford (1155 auto mall dr, lancaster, ca 93534, (888) 415-0959) and was informed that the vehicle was not included in a recall. the manufacturer was not made aware of the failure. the failure mileage was approximately 126,000.

While car is in motion our 2014 ford escape stalls. we turn the key off, turn it back in and it will sometimes run for a bit before stalling again and sometimes stall immediately. currently this has happened on city streets and parking lots. once while turning. others going straight. luckily we have not had this happen on the interstate yet.

Every time i get gas the car have trouble starting back up. the vehicle accelerate on it's own while driving, and randomly stops. today 10/28/2019 i was on the eway going west of 465 indianapolis and the car slowed down nstopped before i can even pull over. i sat there for 5 mins car off and it turned back on. i have to shut the car off n start back up. engine light battery and trans light have all came on amd it shuts off and come back on like nothing ever happened yet auto shops can not find a diagnostic for the problem. this is an ongoing issue and i have only had this car for a month

Power steering fails intermittently when in motion and turning...sometimes before pulling out. this has been diagnosed by ford as a rack and pinion issue with a repair quote of $2,164 to replace. the car has under 69,000 miles.

When driving straight ahead on a smooth highway 215 outside salt lake city, the forward moveable sunroof panel blew out. it sounded like a loud explosion or gunshot in the car. we were not near an overpass, nor were any other cars in the vicinity - rock or debris did not cause this. car is garaged and well maintained. 5 years old with 33,334 miles.

While in motion, the vehicle shudders and/stumbles between 1800 and 2000 rpms causing the vehicle to become unstable. the dealership was not able to address any issue. i then contacted 2 other dealerships. i suggested that it may be an issue with the transmission and i was told that they were not looking at any transmission issues. "this came down from management" the service technician shared. my teenage driver is driving the car and i am concerned that an accident is eminent.

Car was running fine when it just caught fire. no warning signs. driver lucky to be alive

My car coolant is always leaking have to fill out and fix most of the time. the transmission was suddenly failed even only 80000k mileage and service center for replacement cost is $6000.that’s really ridiculous.

I purchased 2014 ford escape se with branded title from car auction. after receiving car from tow truck, i started car on my drive, few minutes later visible smoke start coming from the engine, and i also noticed overheat from engine. i stop the engine. next day i started car, and experienced same problem. i contacted two rivers ford - mt juliet, tn. ford service department asked me to bring car in their service. they checked car, and communicated ford motor and ford legal service whether to full fill recall procedures for branded title car. after 20 days, they called me. their decision is not to fulfill recall. they said ford warranties not cover branded title cars. car is not safe to drive. and my car problem seems primary related to recall issue. engine obviously experienced overheat before since plastics over the engine was melted.

Coolant constantly leaking and engine getting very hot, currently putting coolant in daily

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle tended to overheat. the coolant sensor was replaced by an independent mechanic, but the failure recurred. the dealer and manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was 126,000.

The transmission has completely gone out at only 88,000 miles with no warning. in our case it was on the interstate in the middle of traffic. i would consider it an unfortunate instance but when getting quotes the replacement is near 6000 grand for a new transmission which is a prohibitive amount for a fairly new vehicle and an "affordable" one at that. after doing research online this seems to be a large issue with hundreds of posts found that they have the exact same issues around the exact same time. their ford escapes transmission gives out around 75 to 100k miles. i believe this is an issue because that is a very short time frame for a transmission to completely give out that ford is refusing to acknowledge even though 100s if not 1000s of people have the same issue. the issue of failing transmissions is not isolated to a few instances, and in a majority of cases fails just after (within 10 -20k miles ) the transmission warranty expires and seems to be a pattern.

Tl* the contact owns a 2014 ford escape. the contact stated that the instrument cluster was inoperable. the contact stated that the vehicle was not included in nhtsa campaign number: 15v406000 (electrical system). prime ford saco (located at 857 portland rd, saco, me 04072, (207) 282-0300) was contacted and confirmed that the vehicle was not included in a recall. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the approximate failure mileage was 118,000.

Tl* the contact owns a 2014 ford escape. the contact stated that the check engine warning indicator illuminated. the vehicle was taken to elder ford of tampa (9560 n florida ave, tampa, fl 33612), but they did not have any appointments available for two weeks. the vehicle was taken to an independent mechanic where it was diagnosed that a new spark plug and coil were needed. the vehicle was repaired. two weeks later, the check engine warning indicator illuminated again. the vehicle was taken back to the dealer where it was diagnosed that the head gasket failed and needed replacement. the vehicle was not repaired. the manufacturer was notified of the failures. the approximate failure mileage was 47,726.

On 1/17/18 mileage 47120 i brought the vehicle to our local ford dealer and they repaired the vehicle under warranty due to recall 17s09. however, on 8/5/2019 mileage 62,500 the vehicle was running rough and the check engine light came on. long story short, the vehicle was towed to another ford dealer where they determined the vehicle had a cracked cylinder, the exact same condition that 17s09 was supposed to fix. while i did not suffer a safety incident in this case, my concern is that the vehicle was not repaired correctly under the original recall, and thus there may still be a safety issue that may affect others.

Vehicle needs "new engine" as diagnosed by tapper ford dealership, paw paw mi. was told the "block" was bad after "coolant leaked into engine" from head gasket cracked. this vehicle has a recall stating "localized overheating of the engine cylinder head may cause the cylinder head to crack". this vehicle was at stand still in traffic jam on highway7/25/19 warning sounds and message appeared on dashboard of vehicle stating to pull over due to engine overheating. vehicle was driven 1 more mile to highway exit, pulled into gas station at exit, hood opened to show no coolant present in tank. vehicle allowed to cool for 30min, placed appropriate amount of orange coolant in tank as instructed to by manual and drove care another hour without issue. next morning coolant tank checked and noted no coolant present, again placed appropriate amount in tank as manual states, drove vehicle another hour. coolant level checked for next few days and had no issue. coolant level check prior to driving vehicle home from northern michigan, again none present in tank, again added appropriate amount of coolant, drove home approx. 350miles without issue. next morning (sunday, august 4th, 2019) started suv, entire vehicle was shaking, large amount of white thick exhaust present, sweet smelling. vehicle brought to local mechanic, stated head gasket needed replaced and stated a recall was out for an issue with a sensor that could malfunction and cause this damage. vehicle was towed to tapper ford dealership in paw, paw mi for further evaluation. this dealership told us that an entire new engine was needed and would not be covered by ford. the problems with the engine of this vehicle is due to the recall stated above. how can ford refuse to fix this problem at a cost to them? was given a phone quote of "$8,000.00" for the new engine. i do have a video of the white thick exhaust.

While driving the car was making a high pitched whine. then after turning corner, it shifted/sliped, then no drive at all. made it to side street, where car did not have any reverse or drive. also, no warning lights, and still no lights to indicate that something is currently wrong with car.

The vehicle started to slow down and became hot quickly. a warning was seen on the dash that vehicle was reducing power. within a short time (less than a mile) a warning stated: "pull to safety and stop driving". the vehicle has been maintained according to schedule. when i googled similar situations i came upon a recall that listed exactly what took place. https://media.ford.com/content/fordmedia/fna/us/en/news/2017/03/29/ford-issues-three-safety-recalls-and-one-safety-compliance-recal.html my vehicle was manufactured in louisville ky during that the time period listed (july 2014) and has the same engine noted in the article. i believe that my vehicle would have caught fire, it was that hot. after it was towed to a ford dealer, we were told that the coolant hose and bottle cracked but that it was not covered under this recall. (my vin was not included) it seems that my car is affected by the recall because of the symptoms of what happened. it was in perfect order before this.

Tl* the contact owns a 2014 ford escape. while the vehicle was undergoing routine service at sanderson ford (6400 n 51st ave, glendale, az 85301, (800) 729-3501), the dealer diagnosed that all 20 lug nuts were detached and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and did not assist. the warranty failed to cover the repairs. the failure mileage was 26,000.

Car stalling, cutting out, missing a gear and shifting very hard, while driving. this went on for a while before the check engine light came one. dealership had to replace coolant bypass solenoid, said it was recalled on vehicles like mine but my vin didn't show a recall even though the engine, year, make, model, build date, build location were all identical to the recall. vehicle still shifted very hard, like it was missing a gear, advised by dealership to have transmission rebuilt. spent just under $4,000 to have both repairs done. had repair completed in august 2019 after dealing with the issues for nearly a year and being told that was just the way the car drove because of the turbo charged engine. no codes ever populated so was told everything was as it should be. only when the check engine light came on, would they even acknowledge that there was an issue and even then tried to say it was just the solenoid as no codes were coming up for the transmission issue that had been going on for years! i've been told ford knows about the transmission issue and has the code cleared out with their software so it never shows when taken in for service. not sure if that's true or not but still frustrating to have so many issues with a car that's not that old.

Transmission has a hard shift from time to time making it feel like the engine is just going to fall out. it does not happen during a specific occurrence but it seems as if the transmission is delayed going gear to gear wether it be from park to reverse to drive, or from gears 1-5

My seat belt buckles in the back seat are hard to buckle sometimes wont buckle and a few times the locking mechanism disengages and the seat belt will unfasten while in use. the seat belt has come unfastened three times while driving since march 2019

My car was overheating so i took it into the shop and they said it was the thermostat so i replaced the thermostat and it's still kept overheating so i took it back in they ran a test in the heads were blown so they had to replace the heads well from what i understand that this is a common problem with my year of vehicle and the ford escapes because there was another ford escape with the same issue and they had to replace the heads on it i feel like it should be recalled because it is a common problem and i think ford is aware of it i don't have the money to replace a head on my vehicle it's a 2014 it shouldn't even need the heads replaced it look like it belongs to

Transmission going out after only 77000, 5 year old vehicle.. for several years the vehicle will not accel the way it is supposed to, nearly causing other cars to rear end me. was told this is normal how they run; other vehicles from ford has this exact issue from the exact same equipment, ,but the escape was not added to the lawsuit for some reason; this needs to be added and they need to be replacing our transmissions that are failing prematurely under the lemon law. it is not acceptable that this many ford escapes are all having faulty transmissions in such a short lifespan. it is now sleeping and jerking with the 2nd and 3rd gear. dealership it will be going out in at anytime and will cost 7500 to replace.

This vehicle should have been included in a 2017 safety recall related to overheating and coolant leaks, but it was not. in february 2019, it overheated with little warning on the freeway, blowing a hole in the motor (at 62k miles). ford rejected request for assistance, so repair was done by independent mechanic (motor replaced). three months later, during freeway drive, message appeared several times stating power was being cut to keep engine from overheating (no indication engine actually was overheating). ultimately, message appeared warning to pull off the road immediately. overheated engine completely melted a bracket. mechanic identified a burnt-out sensor but could not say why it happened. i secured two dealership diagnostics. first conducted comprehensive diagnostic and concluded a waste gate was stuck open; no mention of damaged sensor. second said the degas bottle was cracked and declined to perform pressure test; no mention of damaged sensor or waste gate issue. i cannot afford all these random repairs and in any case, do not feel this car can be put into a safe condition for driving.

I got in my car to go to work after it had been parked all night. i turned it on and i instantly got the message "steering assist fault service required" i couldn't turn the wheel. i shut it off and turned it back on and the message was gone. i was able to drive to work however i am scared something is going to go out while im driving!

Tl* the contact owns a 2014 ford escape. while driving 30 mph, the contact heard an abnormal noise coming from the rear of the vehicle. there were no warning indicators illuminated. the vehicle was taken to sellers-sexton ford lincoln mazda (located at 341 vfw memorial dr, st robert, mo 65584, (573) 336-2000) where it was diagnosed that the brakes needed to be replaced. the vehicle was repaired, but continued to experience the failure. the vehicle was diagnosed again and it was determined that the rear differential needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 58,000. the vin was not available.

Tl* the contact owns a 2014 ford escape. after restarting the vehicle, "engine overheating” displayed on the instrument panel, although the engine had not warmed up and the vehicle speed would not exceed 5 mph. the vehicle was towed to long lewis ford (2091 alabama 14, pratville, al) to be diagnosed, but the cause of the failure was not determined. the manufacturer was notified of the failure. the contact indicated that the vehicle was previously serviced per nhtsa campaign number: 17v209000(engine); however, the failure recurred. the failure mileage was 72,999.

Vacuum pump failed on the engine causing the brakes booster to fail instantly. lost all brake assist and had to use both feet with all the pressure i could muster to safely stop the vehicle. vehicle is out of warranty for attaching parts, searched for parts. parts required are vacuum pump and pump drive coupling, coupler was sheered off causing damage to camshaft internally. searched for parts call 5 dealers nationwide and they are out of stock, searched all over the internet. no parts available in the world. local ford dealer has 4 cars in shop waiting on pumps, parts won't arrive for 30 days. called another dealer in the midwest that showed parts availability(6) all those pumps are for on-going repairs in shop and none of them are for sale. this pump failure is deadly, dangerous and not being address by the manufacturer. plus even to repair within 30 to 45 days i had to use a salvage part (i may have bought the only one in the nation) called 12 salvage yards and they are out of stock as well. you can be driving along and then bam. your brake assist boost will be gone and you do not know it. luckily i was able to get the vehicle safely stopped. part number is bb5z-2a451-c and other similar ford vehicles and experiencing this issue with the 2.0l engine. thank you.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 50 mph, when he noticed the temperature gauge increase. the contact stated no warning lights were illuminated. the contact stated he heard an abnormal noise from the engine and saw smoke exiting from the hood. the contact pulled the vehicle on the side of the road and let the engine cool for 15 minutes before continuing driving, but after 20 minutes the failure occurred again. the vehicle was taken to local dealer bozeman ford lincoln located at 2900 n 19th ave, bozeman, mt 59718, (406) 587-1221, where he was made aware of the failure. the contact stated the dealer set up an appointment for nhtsa campaign number: 17v209000 (engine and engine cooling) repairs with in a week. the vehicle was not diagnosed or repaired as of yet. the manufacturer had not been informed of failure. the failure mileage was 112,000.

Tl* the contact owns a 2014 ford escape. while driving 45 mph, the vehicle decelerated and white smoke appeared from the exhaust. the contact pulled the vehicle over until the smoke subsided. when the contact turned off the vehicle, it could not be restarted. the vehicle was taken to bill kay ford (14633 s ciceros, midlothian, il 60445, (708) 388-3000) where it was diagnosed that a new engine was needed. the dealer stated that the warranty was expired; therefore, they did not assist. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 78,000. the vin was unknown.

The center instrument panel has stopped working on our 2014 ford escape.the vehicle fails to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays. i have contacted ford, although they recalled some vehicles for this issue, my specific vin was not included.

While in motion i lost all forward gears in the transmission resulting in me not being able to move in heavy traffic.

Had recall done at dealership to prevent vehicle fire due to warped heads on engine because no sensor to tell you low on coolant. car has over 100,000 on it never had a problem. now after recall work is done car is shutting down in traffic saying engine overheating. brought to ford dealership and was told there is alot of these coming in. was told dealership is a month behind on engine work. dealership had for 7 days kept saying they were going to look at it tomorrow to diagnose. they would call back and say another day. when to pick up and they said not under warranty would be alot of money to fix. this is my daughters car and it is shutting down on freeways and side roads. not good. dangerous. sounds like defective engine

Just over a year ago, some months after the vehicle was just purchase from the winnie ford preowned lot, the door suddenly opened while we were driving. turns out there is an existing recall for this vehicle pertaining to problematic door latches. we contacted the dealer we purchased the vehicle from about getting a free repair due to the recall, but the dealer directed us to call ford instead. ford tells us that the recall issue was already supposedly made at some dealership in florida and that we would need to pay a full price to repair their defect, a price that we simply cannot afford the owner of the vehicle is a retired 70 year old getting by with social security payments). we eventually figured out a way to force the door to close, but today (july 29, 2019) the door reopened itself again, and after an hour of attempts, the door refuses to shut. this vehicle is used by several family members to get to school, work, stores, etc. as such, this is a major safety and security risk for us and our vehicle- the ny times reported that this incident once led to a crash with three incidents. i have been compelled to submit this complaint to the nhsta because ford and the dealership(s) are refusing to take any accountability regarding fixing their defect (since their supposed initial “repair” clearly did not work), and i request that someone at the nhsta investigate this urgent safety matter. i will continue to contact the dealership and ford to ensure that they properly repair their recalled defect.

My ford gave off exhaust smell from time to time and occasionally the engine light may come on. but dealership did not find any problems recently, the engine light came on and i drove my card to the nearest fords dealership but, needed to schedule an appointment. advised could drive home if no unusual sounds. engine light went off before appointment, so i canceled. 2-3 weeks later engine light, came back on with smell of fumes. i scheduled an appointment. the day of the appointment, i started the car and coolant light also came on at start with the smell of fumes. feeling uneasy driving the car, i had 2014 ford escape towed to the dealership that i frequent and describe engine light and coolant light came on during start, with a loud humming noise. since i had already scheduled to get the works synthetic oil change and vehicle maintenance on the same day, i also requested diagnostic testing. the car was kept overnight. there is only 47746 miles on the vehicle and too many issues. i was advised the car had misfired codes and overheat codes. pressured tested coolant pulled the spark plug, found coolant in a cylinder. the car needs a head gasket. car smoked during cold start and exhaust smells like coolant. my car was previously recalled for a door hatch and overheating.. i have taken the car to the dealership several times before for engine light, but, vehicle check-up always seems to resolve the issue. on one occasion, requested oil change and vehicle inspection, when almost a quarter of a mile from home all of the dashboard lights came on. had the car towed back to the dealership, the issue seemed to be resolved.

Rear driver door latch will not latch causing the door to fly open when driving.

Attempted to start my vehicle and pushed ignition button. all of my panel lights and monitor started glitching and flashing and then everything went black. the engine did not start. there was a recall but my vehicle was not part of recall. i have owned vehicle for 2 years. i have had a drivers door lock cylinder fall out. i have rust in several locations, including hatch and passenger interior side of door.

Coolant issues similar to those included in the part 573 safety recall 17v-209, though my vehicle was manufactured a few weeks later and not included in that recall, as well as electrical issues that were similar to other recalls that didn't include my vin. in june 2019, it started with the vehicle not turning on or shifting out of park intermittently.. work was performed and then a week later p0303 cylinder misfire.. again work was completed, the code came back, and now ford is recommending replacing the engine but will not cover the costs due to being 5 years and in excess of 60k miles. took for 2nd opinion and ran out of coolant and overheated less than 5 miles away from ford dealership, even though they just replaced the coolant overflow tank and filled it.. continues need coolant every few miles. seems crazy that a vehicle that stayed on top of routine maintenance and has not been involved in an accident or excessive conditions would need a new engine at less than 94k miles and is the consumer's responsibility to foot the bill. i've already spent almost $3k on this issue and ford verbally told me just the engine would be around $7-8k without labor. they also had their sales department call me and offer to "take a couple hundred off a new vehicle" for my current one. very disheartening to hear that when i've taken care of the vehicle as the sole owner, less a few recommended tire rotations.

Tl* the contact owns a 2014 ford escape. while the contact's spouse was accelerating at approximately 5 mph from a stop, the transmission slipped without warning. in addition, the service transmission warning indicator illuminated. the vehicle was initially towed to girard ford (located at 450 w thames st, norwich, ct 06360, (860) 889-2601). however, due to the cost to replace the transmission, the vehicle was towed to an independent mechanic to be repaired. the vehicle was still not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 82,000. piir = y.

This has been happening for a few years now-normally i can turn vehicle off and then on again and the electric power steering assist fault error will go away. now this error doesn't go away and there is no power steering. when this first started to happen it was taken to the ford dealer and they said it was not an issue, if i go online i see numerous people with this same issue with little results from ford. i am so disappointed in ford for not taking responsibility. not sure what i will do the garage is going to try to reset the electrical system, they said 50/50 chance it will work.

Tl* the contact owns a 2014 ford escape. after starting the vehicle, the contact noticed that the engine was idling roughly, the check engine indicator illuminated, and white smoke was coming from the exhaust. the vehicle was taken to key ford (422 us-1, york, maine) where it was diagnosed that the head gasket was faulty and damaged the engine. the engine needed to be replaced. the vehicle was not repaired. the contact indicated that the vehicle was previously serviced per nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was notified, but no assistance was offered. the failure mileage was 118,000.

At 85,000 miles, i get a check engine light upon start up and it sputters. it goes on and off as i am driving. i bring it to the dealership, and they tell me it’s the #3 coil and change that and give me a new set of spark plugs. problem is, they said the warranty was only good for a total of 60,000 miles. i have no warranty. the cost is $350. fine, i paid it, took it home and start looking for another ford because i need one with a warranty. i look through my original paperwork and the fine print says the expiration is the total of 60,000 not an additional. my bad for trusting what the f&i person told me instead of reading the contract. we go on vacation, leave the escape home and first day back at work the engine light comes on, plus a new light while i am driving telling me the engine coolant is low and to service it soon. i call my service adviser, he asked if the temperature is high and it was not. he said to drive it to them, and they will look at it. i get a call later that day saying that the engine block is cracked, and i need $5,300 to get a new block or $6,500 to get a new engine. he also explained that the 1.9l turbo escapes are experiencing a lot of issues and he has 2 at the dealership right now with the same problem.

Tl* the contact owns a 2014 ford escape. the contact stated that the motor block cracked. dewey ford (3055 se delaware ave, ankeny, ia 50021, (515) 963-9575) confirmed that the motor block was cracked and admitted that the 1.6 liter motors have had many issues with the blocks cracking. the manufacturer stated that there was no recall; therefore, they could not assist with the repairs. the manufacturer referred the contact to nhtsa. the failure mileage was 80,000. the vin was unknown.

Get a "engine fault service now" notification on dash when i start the car - if i drive with that notice up on the dash my car sputters. had it ran through the computer and it lines up exactly with recall: nhtsa campaign id number 14v495000. but, my vin is not covered.

While driving to work the car lost power suddenly. the car then suddenly accelerated on its own and lost power. the car became immobile after just a few minutes of the initial problem the car was stuck on the road until help could arrive to love it off the road where it came to a stop. the car was on a county road, in motion, with no pre indication of issue. the cars transmission is believed bad from this event and the car can not be driven or moved under its own power.

Tl* the contact owns a 2014 ford escape. the contact stated that the rear camera went black or displayed images backwards. the contact called town and country ford of nashville (located at 101 anderson ln, madison, tn 37115, (615) 865-1280) and was informed that the rear camera needed to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 20,000.

In the 2013-2014 escape, awd, there is a known failing part and they have a service advisory, ssm 46965, to address this but will not issue a recall. many have failed, including ours, just out of warranty, and they get to charge us $800 to repair. this failing part is the "viscous coupler" or clutch in the rdu or rear differential. it is a 1.5 hour repair job that they charge 3 hours labor to do. when it fails, you get very loud pops and grinding noises from the rear end when turning tight turns in a parking lot. if neglected, it will eventually fail completely. this has been a known problem since 2013 and ford continues to milk profits off it to this day. i believe we should be re-embursed for the repairs.

Tl* the contact owns a 2014 ford escape. while driving 65 mph, the temperature gauge increased to high in a short amount of time. the contact stated that an unknown message appeared on the instrument panel when the failure occurred. the contact associated the failure with nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was taken to an independent mechanic who diagnosed that the coolant temperate sensor failed. the contact stated that the vehicle was repaired, but the failure continued. the contact called lithia ford lincoln of roseburg (located at 1650 ne stephens st, roseburg, or 97470, (541) 537-4643) to notify them of the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 104,000.

Upon beginning. to move forward (pulling into traffic) the engine will sometimes stall(cut off) . other times it will begin to run very rough sometimes causing ithe engine to stall. although this vehicle does not seem to be part of recall # 14s30 or #14s20 the conditions are very similar to these reports.

Paint on the lift gate near the license plate bubbled up and flaked off exposing bare aluminum. my ford dealer says it's not covered under warranty. this is a widespread problem known by ford

My car is throwing p0303 code cylinder 3 misfire and also loosing engine coolant. car has gone into limp mode. there was a recall but it didn't fix the issue. there are several forums with many people having the same problem with mechanics telling them that its a head gasket issue and they need a new engine. my car has 109,000 miles. we replaced the spark plugs and switched the coils to see if the misfire would switch and it hasn't. we have drained and refilled the coolant and it is still loosing but no visible leaks. car sometimes starts rough.

When you fold the rear seats forward on this vehicle the seat belt buckles can fall below the seats, then when you raise the seats back up the seat belt buckles stay below the seats and the plastic receiver ends get crushed and are unusable. we currently have one rear seat belt buckle that is stuck under the seat and it cannot be accessed without unbolting the seat. i was able to pull another buckle up from below the seat but the buckle is bent and unusable. this happens while the vehicle is stationary.

I purchased my 2014 ford escape ecoboost brand new, sole owner. i have been having issues with losing coolant for approx 2 years and taking it back and forth to the ford dealer. the dealer ran multiple tests on multiple occasions and found nothing, even calling it "one of those ford mysteries". today, 7/18/19 on the way to work, my suv lost the ability to accelerate. i was stopped at a traffic light and when the light changed and i hit the gas, my suv barely moved. after approx 10 secs, my suv jerked and accelerated to an almost normal speed. that lasted only for a few seconds, when it started to barely move again. i was able to drive slowly to the side of the road, out of traffic. there i waited for a tow truck, who took the suv to the ford dealer. i have gotten all my maintenance and oil changes done at the ford dealer since i purchased the car, so of course i'm shocked to hear that after only 77,000 miles, i have a transmission failure. i'm even more shocked to find endless complaints online about the same issues and ford has done nothing. i owned my previous car for 13 years, with no major issues. it was still running when i purchased my ford escspe. i can't afford to pay thousands of dollars to fix a major issue that shouldn't have failed within 5 years. this is sad and ford should be ashamed that they are stealing, by putting out such a poor product to the working class people and refusing to take accountability.

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). while driving 70 mph, there was an audible notification stating that the vehicle was overheating. the vehicle was coasted to a complete stop on the side of the road. the contact also detected oil leaking from the vehicle. mac haik ford of georgetown (7201 n interstate hwy 35, georgetown, tx 78626, (512) 930-3673) was contacted and stated that the next available appointment was in a month. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 43,375.

Vehicle was stationary. noticed fluid on a hose under the front passenger side while performing an oil change. also observed the fluid pooling and discoloring underside of engine. brought vehicle to louisburg ford. service team informed me that the turbo had failed and needed to be replaced. coolant also appears low without explanation. just bought vehicle used from louisburg with 74,000 miles in february 2019. now 86,000 miles.

My 2014 ford escape with close to 69k miles on it started running rough, felt and sounded like it had to do with timing is the vehicle. check engine light came on days later and around the same time noticed low coolant alerts. topped off coolant but also noticed coolant would be returned to reservoir when removing the cap to refill. car continues to run rough so i take it in to my local mechanic. code comes back saying it’s a coil package. repairs are made, car runs great and check engine light is off. a day later the light comes back on and so does the low coolant warning. top off coolant and decide to take it into a dealer. i do my research online and find this is is quite a common problem with these vehicles. dealer tells me i have a coolant leak in cylinder 3 much like other reports i read. they claim it’s a different issue from the coolant recall ford issued. i have a hard time believing this is the case and am mindblown ford doesn’t have a remedy for this issue.

My car is approaching the 60 mo. deadline warranty date. the steering is electronic so i cannot service belt or fluid. the steering "locks up" periodically so i have no power assist and lose control of the car. with winter driving conditions, i will be very likely to have an accident injuring me or someone else. this happens in stationary and moving making it nearly impossible to steer or park the car. the dealer tells me there is no factory help and a new steering gear and rack will cost about $2000.00 !!!

Power steering went out and was completely unable to steer without extreme effort very dangerous when turning into traffic

Tl* the contact owns a 2014 ford escape. while the vehicle was idling and preparing to make a left turn, it stalled without warning. the driver powered off the engine, restarted the vehicle, and was able to drive; however, the failure recurred down the road. the driver was able to drive home at 10 mph. the vehicle was later towed to hardy family ford (1255 marietta hwy, galls, ga 30157, (770) 445-8891) where the mechanic drove around the parking lot and stated that the torque converter and transmission failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 106,000.

The transmission of my 2014 car with 77,000 miles needs to be replaced per my ford dealer. i was driving on the highway at about 60 mph when suddenly i was unable to accelerate. i was luckily able to coast to a nearby exit without harming myself or anyone else. the dealer said that my torque converter 'grenaded' and then blade pieces blew through the entire transmission and were not present in the transmission fluid. i asked if this was normal for a 5 year old car to need its transmission replaced. the service representative at ford said 'honestly...no, but it is something we have seen before' i then said 'you mean with escapes?' and the representative said 'yes'. he said that the transmission tech has rebuilt several transmissions in the escape that were even still under warranty. it is a known problem yet the company has not issued a recall. what about the safety of the drivers? who will hold them accountable?

Car will hesitate and engine will die

I was told 6 months ago by the tire & lube place by the ford dealership (they work with the ford dealership) that it looked like my coolant tank was possibly cracked, but wasn't a big issue since it still held "enough" anti-freeze. however my engine light ended up coming on later and i found out that it was the coolant sensor that was bad. this is already a recall with the 2014 escape, but i keep getting told that is "is not for my vin number!" also, the fuel pump was bad, so i had to replace that at the exact same time. and again, that is already a recall and i am being told "it is not for my vin number!"

While driving the car exhibits an engine high hear and enters safe mode and rapidly decelerating. this happened once and was diagnosed by the dealer as a bad part from a previous recall 17s09. it occurred again just recently and was supposedly repaired (coolant hose problems) and did it again immediately after leaving the dealer service department. in both cases the vehicle was traveling at 50 mph on a busy road and we were lucky to exit the road to a safe area. the original recall was related to engine fires but this is another safety hazard. it is also possible that the recall action by ford is inadequate to correct the condition.

Windshield wipers turn on by themselves while in off position while driving, stopped and parked. can not turn them off manually, have to shut the car off to make it stop. they doesn't always work either. wipers go as short as 5 wipes every 5 seconds to up to 30 seconds-minute operating in the off position. wipers do not always turn on. when testing to see if they will come on, sometimes they do not turn on. concern for them not turning on when it rains. been going on for 6 days straight. luckily there hasn't been rain, yet.

Broken flywheel on 2014 ford escape. auto shop believes this should of been a recall since the new flywheel had a completely new look. so they believe it was changed due to others having this issue and did this to avoid a recall.

Tl* the contact owns a 2014 ford escape. the contact took the vehicle to gus machado ford of kendall (15551 s dixie hwy, miami, fl 33157, (305) 238-9211) to be repaired per an unknown recall regarding the door latch. the initial repair took place in january of 2018 and recurred on october 1, 2019. when the failure recurred, the vehicle was taken to another unknown dealer where the contact was informed that since the recall repair was already performed once, they would not repair it again at no cost to the contact. the manufacturer was called and referred the contact to nhtsa. the failure mileage was 42,000.

Tl* the contact owns a 2014 ford escape. while driving, the transmission malfunctioned. when the contact depressed the accelerator pedal, the vehicle stopped moving and rolled backwards towards a busy intersection. there was no crash. the vehicle was towed to an independent mechanic who referred the contact to sands ford of pottsville (1456 route 61 s, pottsville, pa 17901, (570) 622-1991) at the suggestion of the manufacturer. the contact was informed that since the extended warranty was expired, the dealer could not help with the repairs. the failure mileage was 100,232.

On august 23rd, 2019, i was driving back from a 240 mile round trip and was caught in a severe thunderstorm. as i was pulling inot a parking lot to wait out the storm, my power steering failed. after 10 minutes it came back and i was able to make it home. i took it to a service station the next morning and no error codes showed up. on august 30th after making the same round trip, i again lost my power steering near my home. it failed to come back. i had the car towed to a local shop. they determined it was a failure identical to the active recall in the model year prior to mine and it needed to be towed to the dealership. the dealership confirmed an internal fault in the power steering rack which will need to be replaced. thankfully the steering failures happened when i was either in the process of parking or already parked.

Transmission would not go into gear car would not go forwards.

The vehicle intermentantly will stall instantly like it runs out of gas and than you pullover stop and put it in park and it starts right up, i took it to a mechanic and they cannot find anything wrong with it! i seen there were recalls for 2014 ford escapes with this problem of just stalling for no reason with a couple different remedies repaired by ford and i called ford motor company and they said my vin did not match for the recall. i don’t understand why, if i have the exact year escape the recall was for why they will not repair or replace the part the recall states is the problem. do you have to have a accident/injuries or death due to this problem before they will do anything?

When approaching a light power assist failure error appeared i quickly realized that steering was extremely difficult. luckily i was close and able to get to work. i turned the car off and back on and the power steering returned. 2 weeks later it happened again while turning into a parking lot. luckily happened at slow speed. i made an appointment to take it in to my ford dealer. on the way to the appointment the steering went out twice. i received a call from the service department a few hours after dropping the car off informing me that the error appeared when they pulled it in and that the rack and pinion needed replaced. had to get a loan to pay for the $2,000 repair. reading complaints it seems like there should be a recall. the vehicle only has 40,740 miles. no issues since repair on 9/19/2019

While shifting the transmission from drive to park the bushing that attaches the transmission shifter cable to the transmission did degrade over time and caused the bushing to detach from the transmission. the condition did allow the driver to move the shift lever to park and remove the ignition key, while the transmission was in reverse. there was no warning message or audible chime. the vehicle had to be towed on flat bed. the bushing degraded to the point where it fell out of the cable housing. documents are available upon request.

While at a stop light, i went to drive when the light turned green and my car wouldn’t move after pressing down on the gas. the rpms didn’t go up and the car just sat there with no warning that there was an issue. i put the car into park to switch gears back to drive again to try and go and the car jerked forward and then the rpms went up and stalled a couple of times as i tried to make it to the next parking lot. i put the car in park and turned the car off because i thought maybe there was a system glitch similar to a recent recall on my vehicle. after about ten minutes i tried again to drive it and the car started up okay still with no warning signals registering. driving after less than five minutes the car wouldn’t continue driving while in forward motion as i was pressing down on the gas down the street. i pumped the gas pedal multiple times with no success of being able to continue to drive as the car started to stop in the middle of traffic, so i proceeded to turn on my hazard lights and try to make it to the next parking lot again as it was slowly starting and stopping while in drive jerking forward. the car made it through another light and then started to stall again so i tried to continue to find my way to the parking lot in the mall and out of traffic. the signal for transmission warning appeared now and i tried to continue to press the accelerator but the car wouldn’t move barely but was able to park to get my car towed to the dealership because i knew it was no longer safe to try and continue driving the car.

I have already filed a complaint regarding the coolant light sensor that kept coming on when there was coolant in the car. less than one week after paying to have the sensor replaced, my engine light came on for a cylinder 2 misfire. so now i am being told this is a cracked head gasket. i have owned this car for one month and it has less than 100,000 miles. this is the exact problem listed in the ford recall 17s09 and this vehicle was made at the plant associated with the recall during the timeframe. the expense of this repair needs to be paid for by ford. it is expensive and now my car is not safe to drive.

Seat belt will not retrack, pull face, will no grab it, pull all way out and will not ratch to stop you from moving, i will not crash car to see if will keep me in seat and out of wimdow, i fill if i did, it woild not work, power train make a wining sound, my need oil

I was driving on the expressway and my car started to slow down. i assumed it was gas because my tank was low. i put gave in my car and my car did not start until 2 tries. when it came on the transmission light came on and my car started makeing a very loud weird noise. i’ve only had the car twice and this have already happened to me twice

Tl* the contact owns a 2014 ford escape. while driving approximately 35 mph, the low coolant warning indicator illuminated continuously. the vehicle was taken to an independent mechanic where it was diagnosed that there was coolant in the vehicle. the contact was able to drive the vehicle; however, the failure persisted. the vehicle displayed an overheating message, which caused the vehicle to stall. the vehicle was unable to restart. the vehicle was towed to an independent mechanic where it was diagnosed that there was air in the coolant line. the vehicle was repaired, but the failure persisted a week later. the vehicle was taken back to an independent mechanic where it was diagnosed that the coolant was low in the vehicle and was burning eternally; however, there was no leak. the contact was informed to take the vehicle to a ford dealer. the vehicle was not repaired. the vehicle was taken to another independent mechanic who stated that the failure was due to a recall. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer was not contacted. the approximate failure mileage was 94,000.

The car keep giving me a message that is overheating, then the ac start blowing hot air but the car is not hot. within 3 minutes the messaging away the ac start working like nothing happened. also the transmission seems not to change at all when this is happening to the car.

In line at a fast food drive through, check engine light and temperature gauge came on. shut vehicle down and then drove to the dealership, had a cylinder 3 misfire and low coolant. after numerous tests i am told that my engine is consuming coolant and that it will need to replaced.i was also told that this is a common and known issue among my vehicle/engine type yet no recall has been issued.

Transmission. the transmission in this vehicle dies at around 70,000 miles. this is a known defect and ford has not yet issued a recall. my daughter almost got into an accident due to the transmission failing. it is reprehensible that ford is allowing this to go without a recall. they are putting peoples life at risk due to greed

Tl* the contact owns a 2014 ford escape. while attempting to drive the vehicle, it moved forward two inches and back two inches without warning. the vehicle was towed to an independent mechanic who stated that the transmission needed to be rebuilt. the vehicle was repaired, but the failure recurred. the local dealer was not contacted. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was 31,170.

I’ll be driving, the it will stop and throw up the oil light, battery light and the airbag light. i took it to the ford dealership on 122nd st in portland, they said they couldn’t find anything wrong because it wasn’t throwing any codes. now i’m sitting on the side of the road and the error code says engine fault service now. i’ve had regular maintenance on the car so not sure why this is happening. cars/suvs shouldn’t just stop working while you’re driving them.

Tl* the contact owns a 2014 ford escape. when the contact attempted to start the vehicle, the ignition had to turn the ignition from start to off several times before the vehicle started. once the contact was able to drive the vehicle, the transmission warning indicator illuminated. while at a stop light, the vehicle suddenly accelerated while the brake pedal was depressed. the contact continued to depress the brake pedal until they were able to gain control and turn off the vehicle. the contact took the vehicle to tom wood ford (3130 96th street, indianapolis, in 46240, 888-714-6941) where it was diagnosed that the torque converter failed and needed to be replaced. the vehicle was currently at the dealer for repairs. the manufacturer was not made aware of the failure. the approximate failure mileage was 119,000. *tt the consumer stated the vehicle went into limp mode once again on 10/6/19. *tr

Tl* the contact owns a 2014 ford escape. while the contact's wife was driving approximately 35 mph, an abnormal noise was heard from the front end of the vehicle. also, the check engine warning indicator illuminated continuously while the vehicle was hot. the contact mentioned that the indicator did not illuminate while the vehicle was cool. there were also other multiple unknown indicators that illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the coolant valve needed to be replaced. the vehicle was not repaired. sayville ford (5686 sunrise hwy, sayville, ny 11782, (855) 561-1191) was contacted and stated that there were no recalls for the failure. the manufacturer was made aware of the failure. the approximate failure mileage was 48,620.

The car was stationary. recall issue with the coolant reservoir. broke twice and covered but third time no warning. engine now is cracked due to the lack of coolant. i have a coolant intrusion in the motor and it needs to be replaced. ford won’t cover it because the recall warranty has expired per the dealer and their customer service number.

On dec 31, 2018 our 2014 ford escape had recall 16s30 completed at richmond ford west in glen allen va. kit cj5z54264a26a, to include 4 door latches was used to replace the original 4 door latches on the recall invoice s212041. the dealership documented the recall repair as 1.4 hours to get inside the doors and perform the warranty service. we were not charged for the recall repair. prior to this replacement, and as sole owners of the 2014 escape, we had not had an issue with door latch failure. on aug 31, 2019 in oxnard, ca we experienced a door latch failure on the driver side rear door; it unexpectedly opened when we parked. we were not able to close, latch or secure the door. the car door alert system indicated a door was open. when we attempted to close the door, it would just bounce back open. we referred to the owner's manual for a quick fix and followed the manual lock instructions and it did not work. we secured the door by attaching a bungee cord to the other rear door and drove to a dealership. on september 3, 2019 at simi valley ford in simi valley, ca the service department diagnosed a door latch failure for the rear driver side door and recommended a replacement at a charge of approximately $325. we were informed the recall repair had been closed out on december 31, 2018 by richmond valley ford. we were told the replacement part is not under warranty because we had exceeded the 12,000 mile (or 12 month) threshold for repairs under warranty. we do not believe the door latch is a mileage dependent repair and we believe we should be covered under the original recall. we are reporting that it appears the recall repair has itself failed. the failure of this part can lead to devastating circumstances in a scenario of a passenger possibly falling out of the vehicle. please investigate to determine if the repair of the recall has also failed.

Three times so far this has happened while driving the steering assist fault service required". i could still drive the car but it took a lot of effort to turn the steering wheel. i pulled over and turned the car off and restarted it and the light went out and i was able to drive again. ford is not taking responsibility for this on the vehicle. the car was always in motion when this happened. it just locks up. very scary situation- there really should be a recall on this.

The vehicle was stationary and had not been driven for more than 3 hours. i pushed the remote start and the car started, but it shut off almost immediately. the shut down was due to overheating. the engine was cool and the coolant was tepid at best. this is not an overheating issue. the car will not run on more than 2 cylinders. this is the second time this has happened since the recall for the coolant sensor. the car had to be towed to the dealer where i was charged to diagnose the issue. this should be no charge since it was recalled for the overheating issue. this overheating has caused my transmission and torque converter to fail as well. the cost of the transmission should be reimbursed by ford since they have know about the overheating issue for a long time now.

The driver side rear door latch broke, which would not allow the door to close, posing a safety hazard to the occupants inside the vehicle. the vehicle was stationary and as i loaded a bag in the backseat and closed the door to leave one day, it did not close.

Takata recall while i was driving on 95 my car started to make a whining noise and stalled out on the shoulder of 95. when trying to start the vehicle back up. you can tell the whining noise was coming from the gas tank. i took it to the ford dealership but they are telling me there is nothing wrong. it happened two more times after and since i have stopped driving it until i can find out what is wrong with it

Left driveway and a minute down the road (on a city street) as the vehicle began to accelerate the gears jolted and steering seized up making me unable to avoid a car parked around a bend that was a foot in the road. no lights came on and no warning appeared. i had an appointment to take it to the shop in a few days because when switching gears or accelerating after vehicle is stopped it jolts/feels like it's trying harder than it should have to for being such a new vehicle, and haven't even owned the vehicle for a month. it's very upsetting to just get a new to me car and have an unavoidable accident. it's currently at the service shop. luckily no one was injured but both vehicles are badly damaged. this isn't the first complaint about this issue with this vehicle and there's multiple complaints just this year. i have a feeling as time goes on and vehicles hit between 50-80 thousand miles the issue will become more apparent. ford should definitely have a recall and fix this problem so no one becomes seriously injured.

Ford 1.6l eco-boost failure. ford knows about this (not mine, but the ongoing problems). my car has only 74k miles and great maintenance. the vehicle overheated for a moment. 2 weeks later, coolant from exhaust, blown head gasket, warped head. this is a known problem with the ford 1.6l eco-boost turbo. ford dumped the engine. other countries have forced recalls (uk). the nhtsa should do the same. the situation is dramatic and can cause major collisions.

Tl* the contact owns a 2014 ford escape. when the contact shifted into drive, the gear became stuck in reverse. when the gear was placed back into park, it seized. the vehicle had to be turned off after unplugging the battery. the vehicle was purchased two months ago. the contact stated that the failure was directly related to nhtsa campaign number: 18v471000 (power train). the vehicle was taken to ntb where it was diagnosed that the shifter cable was disconnected due to bushing failure. the repair would cost $500. the vehicle was not repaired and remained at ntb until ford determined the next steps. the manufacturer stated that they were not responsible and that nhtsa would be able to issue a recall on the vehicle. a case was filed with the manufacturer, but they declined to provide a case number. the dealer was not contacted. the failure mileage was 92,500.

Putting vehicle in park shifter cable came of transmission says vehicle is in neutral while shifter is in park transmission is actually in neutral happened in driveway

Transmission failed and extended warranty replaced the transmission, the current transmission failed without warningto the operator while driving at 45 miles an hour in moderate traffic, loss of life was just narrowly avoided due to uncoming traffic. does someone gave to be deseased in a car accident before this is fixed on these vehicles.

The transmission quit at 109,000 miles. i was stopped at a red light and when i started to go the vehicle rolled back in stead of moving forward. after letting it sit for a moment i was able to get it to move by revving the engine. i barely made it to the safety of a parking lot. the internet is filled with complaints about this and i am facing a $3500.00 repair bill on something that ford is well aware of and refuses to fix. they recalled my vehicle for door latches, but not a power train issue that could get someone killed.

The engine splash shield lost its bolts & fell to the ground dragging underneath the car while driving (the back stayed attached, but the front was down on the ground - like a snow shovel). i was driving, in motion & heard the dragging noise.

"takata recall" i had a wreck. i was in motion, making a u turn through a median with trees blocking my full view of oncoming traffic. i was hit pretty hard on the passenger's front bumper & neither air bag deployed at all

While driving the escape through city streets, an error showed up on the dash and said “steering assist failure. needs service.” at that point, the powering steering stopped and it became extremely difficult to turn the steering wheel. this has happened twice to the car in the past 24 hours. i have restarted the car with each incident but after already driving, the error came back up. i believe that this can be due to an electrical issue or power steering component failure.

I was leaving home, got into vehicle, started it and noticed alert that said “steering assist fault, service required”. i had not had any issues when driving the vehicle the day before. upon attempt to drive vehicle i realized there was no power steering. drove vehicle to dealership for service. was told they would have to look at. it. my extended warranty (5 years/60,000 miles) was expired because i had 64000 miles on it. repair and rental car for three days (happened on a saturday) were out of pocket. ended up being the steering gear assembly. repair was just under $2000. three day car rental was $100. there was a recall on older vehicles for steering but not for my model year. there was no warning that there was an issue. if i had been driving in the middle of turning it could have been very bad. there are other reports of the same thing happening to others so i do not believe the issue with the steering has been fixed. steering should not go out with so few miles on the vehicle.

Pirelli tire type p235/50 zr18 97w right rear tire blew apart while driving at a steady 65 mph on a straight section of the garden state parkway . the car began to veer from side to side but i was able to coast to a stop at mile 119.9 . called aaa & they sent repairman from p&j towing to change to the spare. tire was purchased from holman ford, turnersville, nj. when contacted they directed us to contact pirelli. when contacted, pirelli told us to have ford ship the failed tire to them so "their lab" could examine it. i informed the pirelli representative i was concerned about the other 3 tires on the car failing in the same manner but he offered nothing. i was told to purchase a replacement and they would offer a prorated refund. the tire was given to ford to ship to pirelli & replacement tire was purchased at a cost of $200. i am still concerned that the other tires could fail similarly. i have attached pix of the failed tire and data from other tires purchased as part of the original set.

Tl* the contact owns a 2014 ford escape. while driving approximately 40 mph, the vehicle overheated and stalled. in addition, the check engine warning indicator illuminated. the vehicle was towed to barbee's freeway ford (4471 e evans ave, denver, co 80222) where it was diagnosed that the cooling system sensor failed and needed replacement. the contact received a recall notification for nhtsa campaign number: 17v209000 (engine and engine cooling) in april of 2019. the vehicle was repaired in 2018 per an interim repair, but the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 89,000.

Ford has recall #18s20 the bushing denigrates causing the car not to properly shift. the dash reads park but the car is in reverse. this almost cause me to hit another car. very dangerous. my vin# not covered under recall it should be its the very same issue the recall covers. in a cvs parking lot. ford refuses to repair because the vin not included in recall. had to manuall put in drive but could not leave car until somone came to help me manually put in park under the hood

Tl* the contact owns a 2014 ford escape. while driving 75 mph, the vehicle stalled. the contact pulled over, disconnected and reconnected the battery, and restarted the vehicle. there were no warning indicators illuminated. the dealer was not contacted. the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 53,000.

I went in for a routine tire rotation. the shop was unable to remove my tires, as most of the lug nuts were swollen. shop told me i would have been unable to remove my tire if stuck on the side of the road. very dangerous issue, all because ford manufactured the lug nuts with a 'soldered cap" unlike most which are one piece. the soldered cap leaks water inside, which freezes and causes the lug nut to swell, and no longer fit the tire wrench.

Pulled into a gas station parking lot and placed vehicle into park. driver remained in vehicle to make phone call and realized the vehicle was rolling backwards despite vehicle being in park. emergency brake was applied to stop the vehicle from rolling backwards. vehicle had to be towed to a dealership where it they discovered the shifter cable bushing was broken. husband called ford directly to discuss the safety issue and they stated that this particular vehicle was not part of the recall because it was not assembled in the same factory.

When driving my 2014 ford escape the vehicle will hesitate and has stalled. this happens when going from a stop and transitioning from 1st and 2nd gear. it sounds very similar to recall number 14v495000 but my vehicle was not covered. these hesitations have caused other drivers on the road to have to slam on their breaks and the vehicle stalled once while making a left hand turn almost resulting in a collision. thankfully the other driver slammed on their breaks avoiding an accident. this happens every rime we drive this vehicle and when ford was asked abkut it they could care less. we have been told by ford it is not their problem.

Tl* the contact owned a 2014 ford escape. the contact stated that while driving approximately 60 mph, smoke was seen in the rear view mirror and the dashboard lights had shut off. after stopping the vehicle, it was discovered that flames were present under the hood. the fire department was called to the scene and extinguished the flames. during the incident the vehicle was destroyed and towed away. a fire report was taken at the scene. the cause of the failure was not determined. the manufacturer was notified of the failure. the contact stated that the vehicle was serviced for nhtsa campaign number: 17v209000 (engine) three weeks prior to the failure at prater ford (704 s wall st, calhoun, ga 30701). the failure mileage was 140,000.

I was driving on a highway with my family and felt a tightness in the steering so pulled over for a rest stop then when i tried to leave by turning back onto the highway the steering wheel locked up and made it difficult to turn so had to leave vehicle behind dealership said it wasn’t nothing wrong with vehicle and no recalls but this is a known issue with later years of escape and other suv

Tl* the contact owns a 2014 ford escape. while driving, the steering wheel seized. an independent mechanic assisted the contact with the vehicle for it to be driven. the vehicle was taken to al packer ford west palm beach (1530 n military trl, west palm beach, fl 33409) where it was diagnosed that an unknown part related to the steering needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. the vin was not provided. *bf consumer stated steering was totally locked and the vehicle could not steer.*jb

I recently went in for my first emissions test on my vehicle to find out that the fuel vapor management valve leaked. i had noticed, prior to learning this, that after fueling i would often smell of gas from inside the vehicle and have become concerned that the failure of this system may have exposed me to harmful vapors while operating my vehicle, especially considering the other safety issues i have experienced with this vehicle.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was leaking antifreeze. the vehicle was taken to viva auto group (414 executive center blvd, el paso, texas 79902, (915) 834-6200), but the part was not available. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called galpin ford (located at 15505 roscoe blvd, north hills, ca 91343, (818) 787-3800) and was informed that the part was not available. the manufacturer was notified and stated that the part would become available in december of 2018. the approximate failure mileage was 71,000. parts distribution disconnect.

Tl* the contact owns a 2014 ford escape. the contact stated that the check engine indicator kept randomly flashing and the vehicle was running hot. an independent mechanic provided a coolant pressure check and found coolant in the reservoir. the mechanic stated that the head gasket was cracked and the compression sensor may need to be replaced. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer (north bay ford, 1999 soquel ave, santa cruz, ca 95062, (831) 457-5858) repaired the vehicle, but the failure recurred the next day. the contact also stated that the thermostat was not regulating the heat and the coolant level was fluctuating. the manufacturer was notified of the failure. the approximate failure mileage was 40,992. *bf *tr

Without notice, it started my vehicle and received a "steering assist fault" message and lost all power steering.one mechanic said that it was a ford software update that wasn't compatible with my electronic steering.i took it to ford dealership and they said the rack and pinion gear was the problem. $2,000 repair.

Driver's side seat belt failed to retract. dealer said pre-tensioner device was defective. car has never been in an accident. the consumer requested to be reimbursed for the cost of repairs. *js

The informational screen has gone black. it has been recalled in the 2015 and 2016 ford escapes, but not in the 2014 models. there is no mileage, no tire pressure, no gas gauge, no oil pressure. needs to be recalled like the later years.

The “steering assist fault, service required” popped after turning my car off for gas and then turning it back on when i was ready to go. without any notice or any previous issues i was unable to steer my car. this car can still be driven but with limited steering capacity, which is very unsafe.

Tl* the contact owns a 2014 ford escape. after fueling the vehicle, it failed to start. it took the contact several attempts to start the vehicle. the failure occurred intermittently and the check engine warning indicator illuminated. green hyundai (1200 s dirksen pkwy, springfield, il 62703, (217) 525-1370) diagnosed that the fuel pump needed to be repaired. the vehicle had not been repaired. the manufacturer was notified and did not assist. the failure mileage was 60,000.

Tl* the contact owns a 2014 ford escape. while reversing out of the driveway, the rear driver's door swung open. the contact stopped, exited the vehicle, and attempted to close the door; however, it would not latch. the contact stated that the same failure occurred in october of 2018 to the rear passenger door. the contact scheduled an appointment with mcree ford (2800 gulf freeway, dickinson, tx 77539) to have the vehicle diagnosed and repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 52,000.

My car was serviced for the coolant related recall. less than a month later the low coolant light came on and i brought the vehicle back in for service. they didn't see a leak and believed there must have been an air bubble in the system that worked itself out and added more coolant. less than a month after that the low coolant light came back on again and i brought the vehicle in to be serviced. they determined that there's an internal leak and coolant had been leaking into the engine. they have recommended replacing the engine and say that this issue is different than the coolant related recall that my car had been originally serviced for. this car is a 2014 with less than 100k miles on it. it should not need a new engine.

Tl* the contact owns a 2014 ford escape. the contact stated that the air conditioner and heater blew out insulation inside the vehicle through the vents. additionally, the push to start button failed to work and an abnormal noise was heard. there were no warning indicators illuminated. the local dealer was not contacted. the vehicle was taken to an independent mechanic, but no assistance was provided. the manufacturer was contacted and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was 49,000.

My car over heated while driving. so i pulled over and let it cool down. i then took it to the shop and i was told i needed a new cylinder head when asked why it over heated they refereed to the coolant system but didn't know why the coolant was getting there. after doing some research online the way they explained everything seems very similar to the recall number 17v209000 or ford recall number 17s09

At freeway speed, the transmission on our 2014 ford escape failed, causing the car to immediately slow down. my teenage daughter was able to get the car onto the freeway shoulder. per the service manager at the ford dealership where the car was towed, they see a lot of these transmissions failing. the car had around 60,000 miles, which is far too early for a transmission failure. ford claims they can't do anything about this issue since there is no recall for failing transmissions. the nhtsa must act before a serious injury or death occurs as a result of the poor design or manufacture of these transmissions. many of these cars are coming into the same mileage as our vehicle, so the numbers of these failures will begin to surge.

Tl* the contact owns a 2014 ford escape. while driving low speeds, the contact noticed smoke coming from the tailpipe. there were no warning indicators illuminated. an independent mechanic diagnosed and repaired the turbo charger, but the failure recurred. the vehicle was not repaired a second time. the manufacturer was made aware of the failure. the dealer was not contacted. the failure mileage was 61,000.

Tl* the contact owns a 2014 ford escape. the contact stated that after shutting off the engine, the vehicle failed to restart. also, the gear shifter failed to engage in reverse or drive and caused the vehicle to stall. the vehicle was taken to an independent mechanic who stated that the vehicle might be experiencing gear shifter failure. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the approximate failure mileage was 56,000.

Tl* the contact owns a 2014 ford escape. while driving approximately 55 mph, the check engine and engine overheating warning indicators illuminated on the instrument panel. there was no coolant leak; however, the contact topped off the coolant on those occasions anyway. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). a dealer was not contacted. the manufacturer was notified. the approximate failure mileage was 80,000.

Shortly after starting the car (on a cool fall day) a warning came on the dash saying "stop immediately, engine overheating". this caused the car to limit my ability to drive therefore i had o slowly stop at curbside of highway. i checked the coolant which was basically gone. which didn't seem right especially since i had just purchased the car two months prior. additionally, the engine wasn't smoking or visibly showing signs of overheating. when i took it to the shop they were not able to identify any issues. there were no pools of liquid underneath the car that would indicate a leak. however, the issue got worse and i have had to fill the coolant tank every other week. took the escape into the dealership, they said it would be a hose leak and the coolant needed to be flushed for 800 dollars. i didn't have the money, so took it to another shop. that shop ran tests but couldn't find a leak in the hosing system nor could they see signs of coolant on other parts of the engine. my car continued to suck down coolant for no apparent reason until finally the timing belt broke.

Tl* the contact owns a 2014 ford escape. while driving 45 mph, the check engine warning indicator illuminated and the vehicle started to overheat. the vehicle was taken to ford motor credit company (located at 9009 carothers pkwy, franklin, tn 37067, (800) 727-7000) and was informed that the cylinder head was fractured and the engine needed to be replaced. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 17v209000 (engine and engine cooling), but the part was not available. the manufacturer was notified of the failure. the dealer was not contacted. the approximate failure mileage was 36,000. parts distribution disconnect.

The vehicle was parked stationary while i went inside the office building to run an errand. when i came out, my daughter opened the passenger side door first as i was opening mine and she screamed and smoke and fire came bursting out of the car and all the windows blew out and knocked us both off our feet. the fire department said it was electrical as the engine was still intact.

I got into the truck and crank it up as i was leaving work one afternoon and when i turned the radio on the display screen for the rear back up camera and radio went out.. its was flashing white and black and then black with a white line thru it after it kelly flashing turning red green orange with lime just running thru the screen.then about 10 minutes tops it was gone out.. it only takes me 12 minutes to get home from work and it didn’t last that long so took it back to my dealership and they don’t know what wrong with it. but i have no radio and no camera. i continued to drive around not knowing what was wrong with the truck and one night it make a spark as i was sitting with it running at a fast food drive thru. the smoke was coming from the front vents so it parked it and called the tow truck. quick towed it back to the dealer who still couldn’t figure out a problem they just disconnected the wiring completely so i’m worse off as far as it goes to figure out the problem . i don’t see any fixes for these issues but i’ve seen lots of the same complaints please help

Noise in rear even at 5 mph shaking rattling makes this vehicle miserable to drive

Tl* the contact owns a 2014 ford escape. the contact stated that the steering wheel seized and the electric power steering warning indicator illuminated. randall ford (5500 rogers ave, fort smith, ar 72903, (479) 452-1311) was notified and stated that the vehicle was not included in any steering recall campaigns. the contact felt that if the same oem part was replaced without a remedy, the failure may recur. the vehicle was not repaired. the manufacturer was notified of the failure and provided no assistance. the vin and failure mileage were not available.

I took my car for recall on cooling system to republic ford in springfield,missouri on april1st and pick it up on april 4th on april 10th alert come up low on antifreeze so i took my car back to the service department ( kris bishop) service advisor and i explain to him my problem waited about 30 minutes and i told me i am ready to go and the problem fixed. i trusted him when i went home and checked the antifreeze level was and still under the minimum. i called the dealer shop and the lady who answer the call transfer my all to service ring for good 5 minutes and lost the call. if the location of the antifreeze storage easy to get to it i just go buy some and refill it my self. i understand my vehicle is not bought from them and i use them for my oil change doesn’t mean tread me this way.

While driving power steering completely failed. the wheel jerked a bit but i was able to maintain control and pull over. when i attempted to turn the wheel i had no power steering at all. i took to my mechanic and was told the steering rack needed to be replaced at a cost of $2000. car as 100k miles. my concern is there was no codes or fault displayed on instrument cluster. the next day i drove the car and the power steering was fine. the next day driving it failed again. still no service needed light or notification on instrument cluster. car is unsafe to drive for someone not strong enough to turn the wheel without power steering.

2014 ford escape 60,000 miles replaced the battery lost control of power steering had to bring to ford dealer they said it would need to be re-flashed they than called and said it needed new rack and pinion for the steering and new alignment for $2200 not sure if this was the problem if this is typical of the escape but it should not of happened with a vehicle with this few of miles.

Tl* the contact owns a 2014 ford escape. on three occasions, while loading cargo into the vehicle, the liftgate fell and struck the contact on the back and shoulders. medical attention was not received. the contact stated that the liftgate independently opened. the vehicle was taken to mock ford sales (located at 913 se 6th st, grants pass, or 97526, (541) 476-6656) where it was diagnosed that the rke transmitter modules showed no codes. the contact was informed that the hands-free power liftgate option showed no fault codes. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 29,180.

Tl* the contact owned a 2014 ford escape. while driving 20-25 mph, a vehicle cut in front of the contact's vehicle. as a result, the contact crashed into the front quarter panel of the other vehicle. the seat belt failed to retract and the driver's side door air bag failed to deploy. the contact sustained injuries to the shoulder and hand, which required medical attention. the passenger was not injured. the vehicle was towed to an independent lot and deemed destroyed by the insurance company. a police report was filed. the local dealer was not contacted. the vehicle was not diagnosed. the manufacturer was contacted and did not assist. the failure mileage was 99,000. *bf consumer also stated driver side airbag and seat belt failed. consumer 's right side hit against seat belt buckle, causing her to severly bruise with injury. “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

A week after purchasing 2/21/2017. the escape starting running hot then it shut down the car acceleration . took it back because it under the factory warranty, they said the head gasket were blown and leaking coolant into the engine. mind you it only ran hot for one minute. they repaired it. a year later in february before my birthday 2/26- i say 2/19. the transmission went out, they repaired that. a recall on own coolant valve was fixed by dealer. now in the beginning of march the water pump and engine problem has come back. if fill this model of 2014 ford escape is a lemon and i should be compensated for all my inconvenience. it been nothing but a money drain and the dealership is robbing me. i took it up there to see if they could repair the problem, but they said my warranty has expired. the told me the water pump needed to be fix and it will cost $1,300 and that i have to pay that before the can look at head gasket. to much to pay and there charging a service fee which is ok but the never said anything about a storage fee. i had a trip schedule for dominican republic. she told me they left a message days after but never received it. i asked if they can wave the storage fee and i’ll pay the rest but was told they can’t do so. i asked to speak with the manager and was told he won’t be back until monday and it friday. called corporate they were no help at all. ford motor company is the worst car company and they do not help there customers. poor customer service and no solution to a problem that they no this car is known for. i’ll be taking legal action in a civil suit against ford. thank you for listening and if anyone has a solution please contact me. thank you. ( i will never think ford first- your last). they want $160.00 for storage.

Tl* the contact owns a 2014 ford escape. on several occasions, while driving 10-45 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. the vehicle was not repaired. cloninger ford (located at 1241 us hwy 70 se, hickory, nc 28602, (828) 615-8653) was called and the contact was informed that the vehicle was not included in nhtsa campaign number: 14v495000 (electrical system). the failure recurred approximately 8-10 times. the manufacturer was notified. the approximate failure mileage was 35,000.

Low coolant light appeared. had oil changed/fluids topped. a week later, coolant light appeared and check engine light came on. took it back to place that changed my oil. coolant was not low. they used a diagnostic code reader that indicated cylinder 2 had misfired 3 times (i was unaware). a few days later, took it to have checked (firestone). they used a diagnostic code that said the same thing but one of the mechanics related he had just fixed a ford escape having the same issue and that they had then figured out there was a recall for the problem. ford says my vin is not included in the recall. there has been no leak noted this entire time. the engine light went off. i drove it approximately 25 minutes, went in to a business for 2 hours, came back out and started the car, pulled out of the parking lot and saw the check engine light and a message that the engine was overheating and pull over safely (which i did immediately). there was no obvious sign that the engine was overheating (steam, odor, leaking, etc). the vehicle would only start, but would not accelerate at all. had it towed to johnson city ford which told me that they would have to drop the engine to determine the cause ($1700) and that the total repair job would cost between $3500-$7000+ depending on the cause and damage (may have to have a new motor!). he then told me it would be about 3 +weeks before they could repair it since there are 5 just like it waiting to be serviced! i questioned him about this. he related that there were 5 ford escapes with a coolant low/overheating issue currently in their shop. my vehicle was bought brand new. it is garage kept and serviced regularly. i do not understand how a vehicle that is well-kept and has under 90,000 miles can suddenly, without warning or reason, have this kind of issue? why hasn't there been a recall on this issue?

When idling the vehicle shakes really bad. going down the road everything is fine. as soon as you stop it starts shaking again. it doesn't matter if the ac is on or off. occasionally there is hesitation when giving it gas and trying to move. sometimes it won't go from reverse to drive smoothly.

The instrument cluster is inoperative the screen is completely blank i am concerned the driver of may not be warned of safety related issues such as low tire pressures or disabled air bag, increasing the risk of personal injury or a crash

The instrument cluster is inoperative the screen is completely blank. i am concerned the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash

My 2014 ford escape was effected by a recall issue in november 2018, the engine overheats causing the coolant container to crack and leak. i paid $175 to replace the coolant container in june 2018. however in november 2018 my car completely turned off while driving on busy city street at stop light and smoke started coming in through the vents and the engine caught on fire. we never received notice of a recall until after this incident occured. after 30 days ford finally accepted responsibility and paid $9500 to replace the damage. the vehicle probably should have been totalled. the day i got it back from the dealership i had noticed a change in the transmission. i made the dealership aware but they said they didn't notice a difference. my transmission completely died 4 months later while driving and i have been trying to get ahold of someone from ford corporation since, it has been waiting at a different ford dealership for a month and a half ago. today we finally received a call from the ford goodwill department offering $1200 off the total cost of over $5200. unfortunately we cannot afford the $4000 and they will not pay anything of we decide to had a used transmission put in. they will not give us a phone number or email to ford legal just a fax. someone did tell us on friday they were transferring our case to legal and would call the dealership and us on monday but they did not and the person i talked to today says there is no record of us speaking to anyone friday or anything being transferred to legal. it has been impossible to get any information from anyone and we are unsure what we should do. i have a warranty from the work done in november regarding the recall issue but ford is saying this is unrelated and will not be covered, but also will not tear apart the transmission to determine the actual cause due to the labor cost unless we pay for that as well.

10/16/18 at 94201 miles: vehicle had coolent system recall done. 11/19/18 at 96375 miles: vehicle would not start. it completely shut down due to low coolent/ over heating codes. had to be towed to dealership. 12/6/18 at 97874 miles: vehicle had power reduced to approx 15 miles per hour. taken to dealership again with low coolent codes. 06/04/19 at 107000 miles: check engine light came on. owner added coolent prior to taking back to dealership. dealership did camera diagnosis of coolent in the pistons. upon taking engine apart found a defective scratch line that crosses over the piston to the coolent pack. ford claiming it is not covered by recall, therefore not covered at all..

2014 ford escape. consumer writes in regards to loss of power while driving vehicle. *ld the consumer stated the vehicle suddenly revved up then lost power. the vehicle was taken to the dealer. the dealer advised the transmission needed to be replaced.*js

Vehicle will stop running while in motion without warning. also gives off heavy exhaust smell. there is only 100k miles on it. it is due to a coolant leak into the cylinder 3 causing a gasket to blow (see attachment for invoice and details). we were told by the car shop that this has happened to at least 5 other ford escape owners (we aren’t in a heavily populated area, so this is significant). car is not safe to drive due to high risk of becoming stranded, which is not safe due to traffic, children on board, hot weather, and so on.

The multi-function display in my instrument panel went blank. as a result the warning chimes, messages and warning lights are non-functional. i am not warned of safety issues such as low tire pressure or disabled airbags. this is also the only place on the car where the mileage is shown so i don't even know my mileage!

Transmission fault service now light has came on. the car no longer shifts gears while driving. previously, the car would shift very hard, rocking the vehicle while driving, stalling, then going back to acceleration.

While driving through the city my car overheated to the point where the engine shut down it broke down. it all happened within 5-10 seconds.. i never had overheating issues with my car. i had it serviced with ford for an oil change and they topped off my fluids a week prior this accident. luckily my car broke down not too far away from the dealership so i was able to get to the dealership service quick. after 2 days later the dealership called me and told me they would need to install a coolant level sensor system kit and it would cost me $1300 plus tax. that happened on friday and i needed a weekend to think about it. over the weekend i found out that ford escape has a recall for this exact issue but my vin number is not reflecting that. upon more research about my vehicle i found out that it was assembled in the factory and on the date that the recall states it. the recall number for this issue is 17s09. my local ford in north charleston , sc says that this car should have been recalled for this issue because my car was missing the sensor that would have alarmed me if my car was overheating days or weeks before.

Just got in one day and the led panel was a white screen, could see any information whatsoever 15c03 – reprogram instrument panel cluster – 2014-2015 ford escape ford motor company (ford) is recalling certain model year 2014-2015 ford escape vehicles manufactured may 19, 2014, to february 6, 2015, and transit connect vehicles manufactured may 11, 2014, to july 2, 2015. due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (mfd), and non-functional warning chimes, messages and warning lights. specific warning chimes, messages and warning lights. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, “control and displays.” consequence: if the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash

Vehicle is overheating. coolant level stays low even after refilling. no visible leaks.

I was driving on the freeway going north. i already sat in backed up traffic for 1 1/2 hours with no issues from my ford escape. i put my blinker on and got into the right middle lane. i was going maybe 15 mph and my car just died. no warning, no puttering, no sign of distress at all. i put my hazard lights on and put it in park so i could take the key out and try and restart the car. it wouldn't turn over or anything. my dash board lights were all turning on but absolutely not a sound from the engine or anything. i was stuck in the middle lane of the freeway late at night. i had to call state patrol because it was an emergency. i couldn't take my car out of park so i had to sit there and wait for state patrol and a tow truck. i was there for almost an hour. i was honked at, flipped off, and even threatened. worst experience on my life. after we got it towed the guy tried to see if he could start it and it started right up for him. all he did was put the key in the ignition. didn't putter or anything afterwards and stop no light. no one has any clue what could be wrong.

Intermittently when you start your vehicle, the instrument cluster gauges and information display may be inoperative. in addition, all warning lamps and indicators, and audible warnings may also not function. intermittent stalling, and increases of speed without user interference

The transmission went out the first few weeks i had the vehicle. then the rearview camera went out now my radio has gone out the back windshield doesn't work. it has been one thing after another and i haven't had the vehicle a year. some of the thing happened in motion and in park. mostly in motion.

Vehicle in motion has a hard time shifting gears

Takata recall-2014 ford escape transmission stopped working while driving on highway. no lights no notice instant failure. get all regular oil changes and maintenance

Around 60,000 miles my vehicle began to experience intermittent instrument panel failures during which all gauges including gas, temperature, and speedometer, fail to light up or move and none of the warning lights (ie: service engine, low fuel, etc) are able to light up as the whole display is shut down. this also frequently impacts my touch screen display, stereo, and a/c/heat, as nothing will turn on, light up, or work. the issue began a few random times when i first started my vehicle around 6/12/19, but everything would resolve itself within 1-2 minutes of driving. within a few weeks, the issue started occurring more frequently and now the instrument panel will sometimes shut off while driving straight, turning, etc. i am still able to drive the vehicle with no issues, for now, but i am unable to see important safety features such as the speedometer or warning lights.

My 2014 ford escape is only 4 years old and the power steering locked up while it was parked in a parking structure. i could barely turn it to get it out of the structure then i had to have it towed to the dealership who said it would cost $2000 to repair. there are recalls for older models but not 2014. luckily this happened while parked and not while i was driving on a busy road. very unsafe. i don't expect such expensive repairs from a car this age.

Driver fault assist error. the power steering stopped working and vehicle had to be towed. had to have the entire power steering column replaced. this happened when the car was parked after driving on the highway for 3 hours. we stopped for a break at a rest stop and when the car was started to continue the trip it gave the error and the power steering didn’t work.

I went in for an oil change, and my lug nuts had to be replaced because they went "bad." it was explained to me that the lug nuts for these vehicles were built in 2 parts. when the weather gets cold it can cause swelling and debris to get trapped in between. they told me all 20 of my lug nuts needed replaced and this just happens from time to time. i was told i had to replace them because i would be unable to change my tire in the event of a flat because the tire iron would not fit around the lug nuts anymore. when on my way back to the dealership in the shuttle, my courtesy driver was chatting with me about what i had done. i explained the situation and how i had to pay $150 to get my lug nuts replaced. he was shocked it wasn't a recall. he said they already know the makes and models affected by these faulty lug nuts.

March of 2018 engine starting ticking, took it in for oil change and asked them to look at it. got it back the next day, they told me it was the alternator ticking and it was normal. november of 2018 took my car back in for tire, told them about the ticking again and said it wasn't the alternator, something in the engine is ticking and now it idles rough. the put new tires on it did a 60,000 mile engine performance (i only had 50,000 miles on it) february 2019, i was getting on the expressway and it started shaking, the rpm's jumped to 5 and back down to 2 them back up to 5 or 6 and the car would not maintain speed. took the car to bronde's ford, they told me i blew the engine. paid to have the short block replaced, got the car back 2 weeks later, no more ticking. drove my car for 4 weeks and on my way to work on us223, 55mph, my car started vibrating again and my engine light was flashing. i turned around, took the car back to bronde's again. they had the car for 4 weeks this time. replaced the short block and head gasket again. both times it was cylinder 4 in my engine. this time i had my car for 13 days. i was getting on the expressway 23 north and barely got going and the car did a little hesitation. i looked over at the panel and the engine light was flashing again. i pulled off the very next exit and the car was smoking so bad, i thought it was going to catch on fire. pulled off and called bronde's to send a tow truck. i could smell a sweet smell and know i blew a head gasket again. bronde's sent a car hauler and loaded it up. he turned the key and it read engine failure failure failure. in 14 1/2 weeks i have had my car in 3x for a blown engine. i am still making payments on this car and it is junk.

Brakes not engaging when the vehicle was going at a very low rate of speed (under 15mph). could only stop with pedal to the floor and utilizing the emergency brake. took it to the shop and it's the vacuum pump, no big deal except the part is on a 2 month back order because it seems everyone's has gone bad but no recall. my mechanic is baffled!!

Tl* the contact owns a 2014 ford escape. the contact stated that the steering wheel was extremely difficult to turn in either direction and required excessive force. b & b ford (10476 dunbarton blvd, barnwell, sc 29812, (803) 259-5524) was notified of the failure and diagnosed that the rack and pinion needed to be replaced. the dealer had not received authorization to repair the vehicle because there was no electric power steering recall. in addition, the five year warranty statute expired. the manufacturer was notified of the failure and provided a case number. the approximate failure mileage was 60,200. *bf *jb

I was running errands, when i started my car i got a message "steering assist fault service required". i could still drive the car but it took a lot of effort to turn the steering wheel. the message appears when the key is turned on before starting the car, i did drive it home, my wife wouldn't have the strength to drive it. i haven't tried to get it repaired yet, that will have to wait until i get back from a trip.

The car began to overheat one morning while it was being driven on a city street about 45-50 mph. the car had been parked overnight for 8-10 hours before being driven. there were no visible signs of leaking coolant where the car had been parked. when coolant was added after the car had cooled off it poured out the bottom of the car. it was taken to a mechanic and there was a leak/hole in the coolant tank.

2014 ford escape 1.6l 80,000 mi. just like hundreds on this site and most likely thousands across the us - transmission failure while driving with no warning. extremely dangerous and possibly deadly yet nhtsa and ford refuse to acknowledge recurring problem with a faulty transmission recall. a 5 yr old vehicle with a yearly avg of 16,000 mi. should not require a transmission replacement at a cost of $5000 to the owner. my only hope is people use this site to research vehicle purchases and avoid making the same mistake as me and thousands of others. there are two types of ford escape - ones that have had premature transmission failure and ones that soon will.

Transmission went out on my 2014 ford escape when stopped at a red light while driving on a city street it with no indications it was going bad.

I began losing coolant after taking my car in for coolant level sensor recall. i added water a few times before i decided not to drive it anymore. couldn't figure out what was happening to my 5 year old less than 50,ooo mile car. couldn't see any leak on the ground, decided to check oil, dip stick came back with water in the oil. had it towed to ford and my engine is blown, water all in th engine

On may 13, 2019 took my car to world ford to fix door recall, as i was there was told i needed brake and transmission fluid replaced. after i got my car back i was sitting idle and my temp gauge when to high turn off engine safely. i checked the coolant level it was low added water. i didn't have to do this every day. on may 31st, check engine light came on, my husband checked the dip stick which had no oil on it. i had the car towed to world ford, who stated i needed a new engine because i had metal shavings in my engine and oil all over my car from an oil leak. they told me it was the people who change my oil last, i spoke with that company and have had both the owners go to world ford, who has yet to return either of their phone calls. i have pictures of oil underneath my car, which in turn has all stemmed from my coolant being low and overheating my engine that has caused an oil leak. i called ford and was told they have no resources to fix my car and i can pay for it and if they do come up with a program i might be able to be reimbursed. world ford called me on june 14th and said they fixed the coolant recall, but no one is fixing my engine so i can come get the car. this is absolutely ridiculous that because of their faulty engineering i have been without a car for 3 weeks.

Ford escape with 77,000 stopped moving in the middle of the road while travelling over 30 mph, towed to a ford dealership who is indicating that it needs a new transmission.

Tl* the contact owns a 2014 ford escape. while driving 65 mph, the transmission stopped working and the vehicle lost speed. the contact was able to pull the vehicle over with much effort. gene latta ford (1565 carlisle st, hanover, pa 17331, (717) 633-1999) stated that there was no recall on the vehicle. the contact researched the failure himself and found the cause of the failure to be the torque converter clutch and the shift solenoid. the contact had not taken the vehicle to be officially diagnosed due to past experiences with other repairs. after hearing the contact's concerns with past diagnoses, the manufacturer referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was 118,000.

While driving our 2014 ford escape se shortly after being serviced at our local coggin ford for a maintenance including a transmission flush, the vehicle began to exhibit problems. the vehicle had been plagued with problems since purchase from a used dealer and each time it was brought to ford who claimed to fix the problem every time. despite the vehicle being brought to the ford dealership it continued to have multiple problems which seemed to be misdiagnosed such as a wastegate and turbo that needed to be replaced when the intake hose was simply not reconnected after recall issues were supposedly addressed. the vehicle would intermittently signal that the coolant level was low. while sitting at a stoplight after normal operation the vehicle failed to engage the driveshaft once the accelerator was depressed. after failing to hear the gears engage the accelerator was released followed by a loud thud and then the vehicle jerked extremely as the gears engaged and the vehicle began to move. the vehicle then felt as if it was not fully catching gears as it began to over rev when attempting to continue driving. upon this happening the vehicle then engaged a safety mechanism where the vehicle only allowed for it to move far enough for us to pull into a parking lot and shut it off. a tow truck was called and the vehicle was towed home. this was after getting the vehicle back from ford whom did a diagnostic stating that the recall issues were taken care of and the transmission flush was completed. being that the problems had been so repetitious we have left the vehicle parked and no longer drive it due to not being able to afford the cost of a replacement transmission. it is out of warranty and we still owe over 12 thousand dollars on the vehicle. now we are stuck with a car payment for a car we can’t even drive and this car has been nothing but problems since it’s purchase.

In january 2019 my daughter was driving the vehicle and it stopped in the middle of the street and it would not go backwards or forward and there was a loud whining noise coming underneath the hood. it was towed to a shop where we was told the transmission was gone bad and we hadn't had it a year. i work in a call center on behalf of dealerships and i hear the same problem from customers about the ford escape and ford focus about transmissions going bad skipping gears seems like when you mash the accelarator which is what we experienced as well the vehicle is parked because we can't drive it need a transmission and we dont5have the money.

The car's engine will cut off, lights and electricity will stay on, but the engine will cut out while driving. acceleration is lost, and cannot start moving again until the car is put in park, turned off, and turned back on. this is while the car is in motion. this has happened at 30 mph and slower, as well as 55 mph. the car will give an engine fault or engine failure and begin jerking. this happens on the highway and city streets. the most recent time, the car began jerking after turning and could not stay on for longer than 10 seconds before shutting off. this has happened at least 6-10 times, and almost caused car accidents. multiple parts have been replaced, and the issue still happens.

Tl* the contact owns a 2014 ford escape. while driving 65 mph, the transmission fault service now warning message appeared on the instrument panel. the vehicle was taken to lundgren ford (located at 900 old hwy 53, eveleth, mn 55734, (800) 954-0323) where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 91,000. the vin was unknown.

While driving about 45 mph on a city street, the car began to flash warning signals stating to pull over immediately. when i looked at the temperature gauge it was all the way on hot, but had not started smoking yet. the dealership stated that the head gasket failed which resulted in the overheating. the car was bought certified pre-owned from a ford dealership in 2017, and i have already had to replace the transmission, a coolant leakage problem, brand new brakes, new tires due to "wear and tear," and now this. my commute home from work takes about an hour on a highway then city street, and while on the highway the car gave no signal to the rising temperature. while on the city street i was at a red light, and once i started to drive again the car then flashed to pull over and the engine light came on. looking at the problems other ford escape 2014 car owners have had, and the recalls that occurred before my car, it seems that this engine problem is being experienced amongst others, and could be due to the coolant recall that occurred in april of 2017. personally, i bought my car in september of 2017 and was unaware of such recall.

When driving for long distance about more 60 mile (on a highway) i got spontaneous message "power reduced to lower engine temperature" followed by "transmission fault service now" then the car enters limp mode. after about 20 minutes, the car starts accelerating and get back to normal even the two messages above still appears on the dash. then after a while, the two messages disappear. the car has been checked by the ford company here at my country, the result was negative and the system appears to be normal. however, the messages above appears only on a highway.

Transmission blew while driving

While driving at times we can smell fumes from the engine. it is very strong. it will start and then stop after a while. the smell is strong with carbon. it makes us sick and nauseous. we have had to roll the windows down and pull over at times. so far this has happened only while driving. we can be on a residential street or driving down a highway with the cruse control on and it will happen. we have treated this car well and only had an authorized dealer perform maintenance, with the exception of changing the wipers. this is not the first time we have has issues with this car (we bought this new). we have had the dealership replace a defective break drum (less than 2k miles), a defective track that moves the electric seat and a faulty exterior door latch. could not change the back wiper blade had to take it in (was told by the service center they had issues in the beginning figuring it out also). now the smell issue had made this a bad experience. if it just was a bad smell that would be one issue, however this is toxic and makes both of us nauseous. this should really needs to be dealt with soon before someone gets light headed from the smell and has an accident.

There was a leak from the radiator fluid into the engine block that resulted in a blown head gasket. there was no warn light suggesting that the coolant level was low, which may have prevented the problem. there has been a factory recall for this exact situation on the exact same make model and year of my vehicle, but somehow my vehicle was not included. please see attached recall letter from ford’s site. this is my only car i have saved up to get and repairs of the head gasket would be $3000. however, ford will not repair it because they said they can not guarantee the repair due to the issue with the leak. they have seen this several times. they will only do a full engine rebuild or replacement for $8000 because they admit that this is a factory defect. the vehicle is currently at the shawnee mission ford (11501 shawnee mission pkwy. shawnee, ks 66203) in desperate need of a recall. this happen while driving down interstate 35 from omaha to kansas city

On jan 29th driving down the street and out of know where car starts stalling and then smoke and then the 💡 came on saying engine overheating..... i left up the hood the container filled ..... parked car and never got back in smoke was pouring out of the hood.... in the middle if harbson and argamino..... mr my daughter 1month old grandson and neice. ... the most scariest thing ever in my life....

Over the course of 1 year, vehicle in the shop 9 times for 109 days. on 7-6-2017- car would not accelerate & low power light on. 8-23-2017- vehicle overheating, goes in to limp mode, high temperature gauge goes up. 12-26-2017-towed in as car would not start. coolant leak, quick connector to heater core and bypass valve leaking. 2-27-2018- check engine light on, cylinder misfire, cylinder head high temperature, low engine coolant, coolant level sensor 3-16-18- coolant light comes on, found upper coolant hose leak , check engine light on 3-19-18- towed in- low coolant and temperature light on, no heat , vehicle shuts off. 4-4-18- coolant level low light on.water pump was leaking. 4-19-18- check engine light on. technician verified ses light on, found misfirecodes &coolant code but coolant was full, was advised to stop back in 2 weeks to check coolant. called ford certified garage at the 2 week date & was told they were too busy to bring vehicle in for a check. 5-14-2018- check engine light on--engine misfiring, removed spark plugs and colis to boresope engine, found coolant in cylinder 1, removed cylinder head for further inspection, map sensor contaminated, found cylinder head porosity, likely due to overheating .my total in repairs and towing: $4000+ in one year. feel all issues were related to recall 17v209000 regarding the engine and engine cooling, which stated if the vehicle is started and driven with an insufficient level of coolant within the system, the engine cylinder head may overheat and crack:

My car lost power in the middle of road going 40 mph. almost got rear ended. accelerator to floor. no rpms. has happened 6 times now. it is at dealer. they are taking apart transmission. a very dangerous car i no longer want.

Engine fire driving on a highway the car engine stopped and i coasted to the right shoulder. i made phone calls for help and assistance. the nysdot, highway emergency local patrol (help) truck pulled after about 15-20 minutes after stopping. the help operator looked inside the engine and saw that the coolant reservoir was low and offered to put some coolant in my vehicle from a supply in his truck. then he had me run the engine in idle on the side of the road. the car seemed to run fine. in an effort to get the car off of the highway and to get some more coolant, i drove the car to the parking lot of a local store approximately 1.5 miles. when i pulled into the parking lot, the car was steaming up again so i parked it out a ways from the store. i noticed that the smoke was a bit black and thick, so i opened the hood and saw the plastic engine cover was on fire. i started throwing snow on it when someone came by with a fire extinguisher, so i used it to put the fire out. a tow truck driver took the vehicle to the closest ford dealer about 1 mile from the parking lot.

The fan blower motor works intermittently. that is, it doesn't always work when activated. moreover, it has now completely stopped working. this causes extreme safety issue when windows are fogged up inside vehicle, preventing driver from seeing. happens when vehicle is driven and when stationary.

This car has had 13 recalls since manufactured for different mechanical and safety issues some even resulting in spontaneous eruption of fire to the engine bay. while replacing my battery the delearahip notified me of several recalls that required attention, so i had them replace each item that had been recalled, one of which was a sensor within the transmission. after i took the vehicle to have it replaced subsequently, maybe 6 months later i had driving issues while operating it on the expressway. the vehicle would go in and out of gear while driving and i could not control the speed of the vehicle. this occurred the entire drive home to the point where i had to drive with hazard lights on so that i would not get rear ended for having intermittent speed/driving issues. the car would literally over rev the the engine as if i was flooring the pedal when i wasn’t even touch the gas at all. the sensor literally took control of the engine as if it was driving itself. i didn’t drive it until the next morning then the next day, the only way to drive it was if i slowly transitioned speeds. i had to take the vehicle to have the same sensor replaced. after replacing the sensor it stills seems to need to be driven slower than when i first bought it or it might break again. this is a safety hazard. i’m afraid to drive the vehicle with my daughter in it due to the fact that i might have mechanical issues while driving again & be on the highway to have a high speed collision with a toddler would kill one or both of us. this model in particular has had more recalls than any car i’ve ever had or even heard of having. i have to continue making payments on it due to my negative equity yet it isn’t reliable enough to get me to work everyday. ford needs to replace this model for all owners.

As i was driving up a hill on the highway, the transmission shifted down harshly. at the next exit, i got to the first traffic light where the transmission shifted down, again extremely harshly. when the light turned green, the car was able to move forward into the intersection but failed to shift up, and would not put any power down in first gear either. the stopped moving in the intersection. i turned off the car, and turned it back on again. there was an extremely jarring motion as it went from park to first, and i was able to get it off the road into a parking lot. in the morning, the car would not shift, and i had it towed to a dealer for repair. the mechanic said that the transmission fluid was burnt and metal shavings had collected in the fluid from a fault internal to the transmission. the new transmission was $5748.19 for a car less than 5 years old and under 100,000 miles. this is a safety issue with the transmission failing with no warning in traffic.

Recall performed (17s09) coolant sensor upgrade. the new sensor but the vehicle in (limp mode) can not drive it even though the coolant level was in the normal operating level. the mechanic indicated that a leak in the top hose was the issue and that there was a redesign of a known issue.lucky the vehicle was parked and had to be towed back to the dealership.

Car experiences total loss of acceleration while driving. this happened on highway at 40 mph. car behind us almost slammed into us.

All of a sudden driving down the road my car won't go i give it gas but it won't move i try to put in reverse won't move but it takes the gas but its like you have it in park and you rev up motor but this happens while i was driving on highway no warning of any kind was running fine a few hours before this happened

Recalled 17s09 repaired, may 2018. coolant light on hot, everything locked down. vehicle stationary, remote used to start car.

Tl* the contact owns a 2014 ford escape. the contact stated that after the vehicle was repaired per an unknown recall by hacienda ford (3010 west university dr, edinburg, tx 78539, (956) 383-1615), the rear driver's side door latch failed to secure inside and outside the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.

On 02/06/208 took vehicle to heritage ford vt for coolant level sensor recall . recall was performed . on 03/20/2018 vehicle was towed back to heritage ford vt due to recall performed incorrectly repair was complete. 04/19/2018 vehicle towed back to heritage ford vt recall done incorrectly resulting in remanufactured engine replace. vehicle was towed back to heritage ford 05/16/2018,06/19/2018,07/09/2018,09/07/2018 due to vehicle overheating causing possible coolant to leak into engine . on 10/30/2018 vehicle overheated heritage ford vt supervisor and mechanic video recorded pouring coolant into vehicle and driving away possibly causing more damage to oil and engine .11/30/2018 vehicle returned to heritage ford vt due to overheat coolant possibility causing a breakdown of oil and damage to engine . heritage ford vt replaced coolant sensor improperly. heritage ford vt is now claiming no responsibility for this action, stating, in order for this vehicle to be repaired i the customer will have to purchase a new engine due to heritage ford vt negligence of replacing a coolant sensor correctly.i feel as the customer this vehicle is,was a safety issue due to the negligence of heritage ford vt .

I was told in april of 2018 by my ford dealership that my vehicle needed a new transfer case. after doing my research, i learned that the escape has had transfer case issues from the model year 2002 until 2014 yet ford has done nothing to rectify the situation. i have emailed and postal mailed the ceo of ford with no response. i do not know how a company can let something as significant as this repair go on for twelve years and not recall the vehicle? eventually this will be a $3000 repair on a four year old vehicle. that is money i do not have. the car continues to make a whining noise when driving on any terrain at any speed.

Engine light came on one day then went off the next day. a week later went to get routine oil change and was notified of oil in coolant and possible head gasket cracked as well. they recommended take it to mechanic next door. apparently the engine cylinder head overheated and cracked. oil leaked into other systems in engine contaminated valves, intakes, spark plugs etc. could have combusted causing fire at any moment. mechanic told us to have it towed to ford not safe to drive 3 miles. got car fixed at ford dealership for $3551.09. the following week we received a recall notice for our other 2014 ford escape built in same louisville factory a few weeks earlier than the just repaired escape. got the recall addressed on that vehicle but ford says the vin for the one i just paid for has not been identified for the recall! really???

The engine started on fire shortly after i started driving it home from work.

The rear passenger doors fail to open from outside the vehicle because the interior door panels will not stay attached to the inside of the door causing them to hang on the frame of the door. the clips on the door panels have been repaired twice once and the same issue continues to occur leaving us unable to access the second row of seats in the vehicle.

While standing still or driving under 30 mph,exhaust fumes enter vehicle with fresh air indicated on switch,set to recirculate, air switch changes by itself and allows fumes into car.

Tl* the contact owns a 2014 ford escape. while driving approximately 30 minutes at 30 mph, the vehicle stalled without warning. the contact took the vehicle to tasca ford seekonk (200 fall river ave, seekonk, ma 02771, (800)-737-0435) where it was diagnosed that the fuel pump system failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure and stated that the vin was not included in a recall. the failure mileage was 28,000.

January 9, 2019 at 10:39pm my 2014 ford escape caught on fire. driving down interstate 81, going speed limit 70 mph, vehicle shut off and said "service engine now". steering and brakes did not lock up but the vehicle lost rpms and was not running as i pulled over to the right hand shoulder, i was in the left hand lane when my vehicle shut off. as i stopped, i put vehicle in park and turned key off, all while it said "service engine now". i turned my hazards on and got out my phone to call someone for help. as i looked up i seen flames coming from the windshield wiper area and smoke in front of my lights, i grabbed my work bag and jumped out of the vehicle, jumped across the guard rail, and immediately called 911 from a safe distance. in approximately 6-9 minutes the entire front end of my vehicle was engulfed in flames as i was on the phone with 911. took responders about 15 to 20 minutes to arrive and to put out the fire. as soon as responders finally showed, i could hear both tires explode a few minutes apart from each other. once fire was safely put out, the entire front end of my vehicle was melted and the inside as well was beyond recognizable. i was told my vehicle is totalled, obviously, and i got a tow to take vehicle to my house where the 2014 ford escape is sitting in my yard. i figured my insurance company might come look at it but they didn't because all i had was liability on it. i did not know until a couple days later there was in fact a recall on my vehicle, due to risk of engine fire.

Vehicle looses propulsion suddenly with little to no warning. the high pressure fuel pump has been found to be the culprit. fuel rail pressure will maintain 680-2200 psi for long durations and trips before randomly dropping to 50-80 psi and stalling. this happens at low speeds such as waiting to turn left at an intersection, sitting at a stop light, or navigating a parking lot.

Engine stalls for no apparent reason. vehicle was stationary at traffic light. last time was saturday 1/19/2019

The vehicle tremors and shudders while driving. it started just a little over 100,000 miles. it feels like you’re driving across a rugged or bumpy road, but it’s the entire vehicle that shakes. fords diagnostic was concluded without the transmission fault light or ce light on acknowledging an issue. they kept for days and ran several tests. the mechanic could tell by driving it a few times that is has what he called the “transmission shudder.” if he knew what it was and mentioned how common it was on my model, then why is it not under a recall? after research, i have read other experiencing the same complaints. also, why after driving 12,000 miles after the diagnostic not a single light has indicated an issue. it just continually shakes and i have absolutely no trust for it to take my family and i anywhere. it’s my daily driver but i only live 4 minute sfrom work and that’s already risky to me.

Purge valve fail, fails to start properly after filling fuel tank.was stalling after starting and engine check light comes on. bad smell from exhaust.

A recall was initiated for my car for localized overheating in engine cylinder causing cylinder head to crack, and pressurized oil leaks that can result in a fire in the engine compartment. i initially brought my car in for my engine overheating where my car was giving me a warning sign to pull over and immediately turn off my car. they replaced the coolant hose. two months later the same issue occurred and they then replaced the coolant tank. fast forward one year and the issue began to happen once again. i took my car back in and the coolant tank was replaced for the second time in may of 2018. i had no issues until december of 2018 where once again the car gave me the same warning sign and once again needs the coolant hose replaced due to it leaking. they have told me i am responsible for replacing this on my own and paying for it. each time i have been driving when this issue occurs and i have to immediately pull over and turn my car off to avoid further damage as well and i cannot drive my car for numerous days while i wait for them to repair it. i want to figure out a solution moving forward because clearly this car is not being fixed even when i take it in over and over again.

While driving the car usually going up a hill the temperature gauge quickly goes up and shows the car is overheating and all kinds of warnings sounds and visual notices go off telling me to stop the car and park safely. this has happened 3 times. the last time this happened 2 days ago i could put the car into gear but it would not engage and go forward or backward and i had to coast to a stop and pull over to the side of the road and have it towed.

Tl* the contact owns a 2014 ford escape. the contact stated that the instrument cluster panel failed to work and went completely black. the dealer (richmond ford lincoln, 4600 w broad st, richmond, va 23230) stated that the contact would have to pay for diagnostic testing. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 15v406000 (electrical system). the vehicle was not diagnosed or repaired. the failure mileage was 55,000.

Vehicle was parked and when putting the rear seat down it caused the seat belt buckles to get stuck under the seat cushions with no way to get them out. now the seat belts in the rear passenger seats cannot be used safely as there is no way to buckle passengers in with the buckle stuck under the seats. this to me is a safety risk and flaw in the design as there should be no way for the seat buckle to become stuck under the seat cushion especially not on a vehicle with under 40,000 miles.

The torque converter failed and caused the transmission to fail at 76,032 miles. the vehicle was towed to the dealer and repaired at owner's expense.

My car kept shutting off on me and i took it to my dealer and they said the coolant was leaking into my cylinder head and i needed a new engine. i see on here that there are multiple recalls for this model dealing with the coolant leaking. however, the dealer called ford and was told it was not covered. my car is only 4 years old and i need a complete new engine for $9,000 dollars. i'm not sure who to complain to or how to get this handled but i don't have $9k laying around. i work two jobs as it is and i can't afford it.

I have to put all most trip the amount of gas in my car i didn’t use the much before it seems that the gas is leaving my car with out me driving it

I was in a automobile accident when another car failed to yield right of way. my drivers side door airbag failed to deploy. my seat belt also did not hold me tight in the seat. i had shoulder and neck injuries. i called ford motor co. they have refused to do anything. my car is a total loss.

When i put gas in the car the whole car starts to shake when i turn it back on ....i can also hear the gas pump humming

Seatbelt does not retract. once pulled out seatbelt hangs out of door and does not pull back in to retractor.

Stalling while driving. prior to the stalling, gas cover began to loudly vibrate. upon stopping to examine location of vibration noise, i opened the gas cover and lightly opened pour spout.. excessive air pumped out. this has occurred 2 sequential days now. i see a tentative recall in 2015 for a specific date of manufacture range but nothing else regarding the fuel pump.

The vehicle, when driving it, has stalled out completely on a busy city street. was able to quickly start it. when merging onto a freeway, i could not gain speed, suv would not shift into a higher gear and a very loud sound was heard. again, i could not accelerate in a safe manner when merging onto a us highway. the next day the same problem was noted on a very busy city street. could not accelerate and luckily was not rear ended. took to dealership and diagnostic report resulted in internal transmission failure at 68,700 miles.

Formula ford preformed several recalls on my 2014 ford escape on october 31 2018. one recall in particular was on the coolant system in my car, it took them a couple days to preform needed recalls. a week or two after my car having the recalls done to it a coolant low service soon warning light came on my dash. i called formula ford service and was told to try an put coolant in it and see if that remedied the problem. i did and the light went out but in another week or so the light came back on i called formula ford service again to have my car looked at and they were not able to schedule me until 12/13/18 on 12/7/18 my car became inoperable. i had it towed into formula ford under my road side assistance through my insurance, after their inspection of the car i was told on monday 12/10 that it had a blown head gasket due to over heating but it had nothing to do with the recall they preformed on my coolant system, even though my car ran fine prior to bringing it to this shop.

2014 ford escape at approximately 51,xxx miles experienced a loss of power steering while driving on the highway. vehicle was towed to the dealership it was purchased from. over a week later, they confirmed that the epas had failed. there are recalls on other vehicles from this year, ford refused to take complete responsibility when we had called in to complain. the dealership acknowledged there were issues, and said they could have it fixed the next day. after awaiting a response from ford, two days later, the dearler was out of racks to make the repair. we did not have the vehicle back until almost a month later and over $600 (ford covered the replacement rack but would not pay labor). upon investigating, we found that there was a class action brought up in california that never gained enogh momentum for ford to take the responsibility they should have.

My car doesn't shift right when driving. sometimes it won't shift into higher gears and sometimes the car lags in power then it will suddenly get a burst of power and the car speeds up quickly. this shifting issue has been happening for several weeks now.

The vehicle stalled while driving down a rural highway. a sudden jerk was felt and then “engine failure” appeared on the display. the car began to smoke and within seconds the engine compartment was fully engulfed. it was later learned that this vehicle had a recall related to a defect that has caused several similar cases. this recall notice was never received by us, therefore went unfixed. this vehicle has been worked on by a certified ford dealership since the recall and the recall went unnoticed there as well.

I was taking my pregnant daughter to the doctor and and was crossing trafficat a light and with no warning i was not able to go,i pushed on the gas and nothing luckily it was going down hill so i coasted to a shop which was very near by and they informed me it was the transmission so i had it towed to a transmission shop and they informed me that the transmission was coming apart and would be very costly to repair

I hit a deer head on with extensive front end damage and the air bags never deployed because the deer did not hit the bumper.

My ford escape is overheating. while driving the display panel read: speed reduced to lower engine temperature. after researching i realized that this problem was part of an earlier recall. i contacted ford and was told that my vin was not included in that recall.

Front driver seat female end of seat buckle not locking seatbelt tongue into place. no visible issues with buckle or tongue.

Takata recall the tranny will off and on slam into gear this happens in all roads and in town and out of town

After driving approx. 1/2 mile on a very busy city street at morning rush hour, going approx 35 mph, i started coasting downhill. screen indicated high engine temperature, engine immediately started to stall making it hard to maneuver the vehicle. message indicated to pull over & shut off engine. temp gauge was all the way in the red. had vehicle towed to dealership for diagnostic.

17s09 cooling system recall perfromed in feb 2018 vehicle has had numerous trips back to multiple ford dealerships follwoing high temperature light coming on. the engine has been replaced a hose replaced, cooling fan relay replaced. currently the car is at a dealer who is now saying the instrument panel cluster is the problem but is now attempting to charge me $750, this car had no issues prior to the recall. ford does not seem to know how to fix these problems and now i am about to be on the hook for them. i should't have to pay to be their guinea pig. they have left my car unsafe and unreliable.

Coolant overflow tank is leaking resulting in low levels of coolant. coolant was noticed under the car at 3 separate occasions. noticed a recall including 2014 ford escapes with 1.6 liter turbocharged 4 cylinder engine however my vin was not included and i feel it should have been included. recall states that low levels of coolant can cause the head to crack leading to an engine fire.

Tl* the contact owns a 2014 ford escape. while parking, the vehicle started to roll backwards. the contact had to use the emergency brake to stop the vehicle. on a second occasion, the vehicle rolled again and pinned the contact's friend, who suffered an injured leg. medical attention was not received. the contact called airport marina ford (5880 w centinela ave, los angeles, ca 90045, (310) 574-2641) and stated that there was no recall and that the vehicle was not placed in park properly. the manufacturer provided a case number and recommended the vehicle be serviced. the manufacturer stated that the bushing may have detached from the transmission cable and there was no recall. the contact stated that the vehicle had an existing power train warranty for five years or 60,000 miles. the failure mileage was 29,000.

I was driving my car southbound on i75 and my engine burst into flames, lucky my brother was behind me and could see the first under the car and called me to tell me to pull over and get out right away. i got out and the car burnt up on the side of the road.

Truck stalls while driving, and won't start back up. ive had it towed twice already for the same problem also had it towed to a mechanic shop where they couldn't find anything wrong with it besides saying it seemed to be a gltch inside the computer. check engine light illuminates reading code p0109. when it stalls it gives no warning and no indications that there's a problem which can lead to a dangerous situation.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the engine coolant and check engine indicators illuminated on several occasions. the contact stated that the engine coolant was replaced, but the indicators remained illuminated. an independent mechanic found a diagnostic trouble code for the cylinder 2 misfire and stated that the engine was faulty and needed to be replaced due to a blown headgasket. miracle ford (1394 nashville pike, gallatin, tennessee 37066, (615) 452-5267) was made aware of the failure. the vehicle was not diagnosed or repaired by the dealer. the manufacturer was made aware of the failure and referred the contact to nhtsa. in addition, the manufacturer stated that there were no recalls or service warranty programs on the vehicle. the failure mileage was 118,571.

Coolant recovery cracked due to engine heat without thermostat indicating high engine temperature.

I was parked in a large parking lot of a grocery store. when leaving my vehicle was being put into drive, transmission went into reverse and shifter was in park. the key was able to be removed but unable to keep car secure w/o leaving parking brake on. there was no way to crank the car since it was not in park. car was completely non working. my vehicle had to be left in the parking lot and towed to a dealership for repairs. in sitting in the parking lot, with a non-functioning car waiting for a tow truck, i searched online and found the exact description of what was going on under recall 18s20. informed the dealership of this when the car was delivered to them. that was the only part that was fixed, since it was the only faulty part. ford refused to pay for the repairs since, apparently, my car was manufactured at a different plant. same make, model, etc. same part, others are paid for, just not mine. ford was not willing to compensate because the vin was not in the system for this recall at the time of my repairs. this was a safety issue and lot of wasted time, services and money. if i had known and been informed of this i could have had it fixed prior to a breakdown and would not have had to have my children with me, in a hot car, in a busy parking lot very upset. unnecessary stress for sure.

Tl* the contact owns a 2014 ford escape. the contact stated that there was a toxic odor coming out of the air conditioning vents, regardless if the air conditioner was on or off. in addition, the windshield fogged up and an indicator illuminated, stating that power was reduced and to lower the temperature of the engine. the vehicle was taken to an unknown dealer where it was diagnosed that the heater core needed to be replaced. the dealer and the manufacturer stated that there was no recall for the failure. the failure mileage was 10,000.

The rear hatch has a significant leak when it rains or i go through a car wash. i have reported this many times and the resolve was for me to pay an extreme amount to have the rubber replaced. several of my friends that have the same car have the same problem. this was noticed shortly after i bought the car. i believe it is a manufacturer problem and should be recalled and corrected. it is leaking right at the wiring on the passenger side and could cause more serious issues down the road. i have a temporary fix at this time but it is not permanent by any means.

I have had to replace my battery twice in this car already, it continuously shows corrosion on the battery terminals. i have been told that it appears that there is something that is constantly pulling energy but there is nothing left on and no added extras at anytime.

Tl* the contact owns a 2014 ford escape. while driving approximately 55 mph, the transmission failed. the contact depressed the accelerator pedal and the rpms increased rapidly. the contact was unable to accelerate beyond 55 mph. the contact pulled the vehicle over to the side of the road and was able to restart the vehicle and drive away. folsom lake ford (12755 folsom blvd, folsom, california, (916) 353-2040) diagnosed that the coolant level sensor system was faulty. the dealer also stated that the transmission was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact referenced nhtsa campaign number: 17v209000 (engine and engine cooling). the failure mileage was 80,853.

I drove an hour to another city. upon arrival to the city i stopped the car and got out. i noticed the back, driver side door was open slightly. i went to close it and realized that the door would not stay closed. the latch would not catch the metal piece on the frame of the car to keep the door closed. i could not drive the vehicle without tying the door with a rope to the inside of the car to keep it from flying open while driving. it still will not remain closed as is a major safety hazard for my passengers and other drivers on the road. there was a recall by ford for this exact problem for the make, model, and year of my car, but my specific vin was not included in this recall and my car is experiencing the same problem. i have attached the article stating that this was a recalled issue. if you require any pictures or further documentation please let me know.

2014 escape recalled to fix coolant leak. 6 months later the coolant is leaking and warped the head gasket. had the vehicle towed to ford, they are trying to deny responsibility, despite the service department directly stating on my invoice "engine coolant leak caused head gasket to warp." my car has been at the dealership for 15 days and they still have not worked on it because they are arguing who is responsible with my warranty company. it seems like a lot of people are experiencing the same poor workmanship. i am now contacting an attorney, with all these cases we may have a class action suit against ford.

Tl* the contact owns a 2014 ford escape. while driving at an unknown speed, the engine made a loud popping noise and the check engine warning indicator illuminated. the vehicle was taken to wayne ford (444 us-46, wayne, nj 07470) where it was diagnosed that the engine needed to be replaced because it ingested coolant. the vehicle was not repaired. the manufacturer was notified of the failure. the contact stated that the vehicle was repaired per nhtsa campaign number: 17v209000 (engine and engine cooling). the approximate failure mileage was 75,000.

I was driving about 20 mph after accelerating from a stop and the transmission shifted out of drive. i could hear it clunk and feel the car jerk. i stopped and downshifted but nothing happened. i put it in park, turned off the engine. i restarted it, shifted to drive and slowly accelerated. i got about 20 yards and it slipped out of gear again. it wouldn't shift into any gear except park. this was after driving about 100 miles. i had no issues prior to this. no warning lights came on until all of this happened and as i pulled into my driveway a warning came on saying "transmission fault see service station". it has 124,000 miles on it. i've had it for just under 2 years, bought used, and haven't had any issues with the transmission before now. i researched info online and it looks like this is not an isolated problem, but ford is not recognizing this as an issue. transmissions should not just break down for no reason, and if they do, ford should fix the problem.

Back seats buckles with not fasten. wiring system trips multiple sensors sometimes shutting off the engine completely in the middle of traffic

Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 18v471000 (power train). while the vehicle was parked, it rolled down a hill and over a curb. as a result, there was damage to the body and undercarriage of the vehicle. the vehicle was towed to king ford (2450 e u.s. highway 64 alt, murphy, nc 28906, (828) 837-2121). the contact was informed that the dealer would not be able to assist with having the vehicle repaired. the vehicle was not repaired. the contact stated that she was unable to contact the manufacturer. the failure mileage was unknown.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle rolled in reverse while the gear shift was in the park position. there were no warning indicators illuminated. the vehicle was taken to gosch ford hemet (located at 150 carriage cir, hemet, ca 92545, (951) 396-7250) where it was diagnosed that the shift cable bushing needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the contact was referred to nhtsa. the approximate failure mileage was 88,000.

The nut connecting the battery cable to the solenoid was cross threaded at the factory causing the vehicle not to start.i feel this is a safety issue and ford does not agree.

Stopped at red light, vehicle would not move when i stepped on the gas- transmission went bad without warning. see attached receipt for work performed

Engine coolant sensor faulty . brought to the dealership 2 times.

While traveling on the highway, my engine suddenly overheated and i was given an alarm displaying that its overheating and stop safely. when opening my lid, i found the coolant level had dropped below minimum. i had no warning that my coolant level was suddenly low and the car had been operating fine the previous day and earlier in the morning. i added water to the system and after returning the car to a safe temp, drove it to a store. the check engine light came on instantly after the heating issue. ford has a recall for this issue including 2014 ford escape, however my vin does not register as being applicable to the recall (although seems like identical issue.) this is the second time between 50-56000 miles this same issue has occurred.

My car with only 34,000 miles overheated driving on the highway. i take my car for for oil changes and service regularly. there was no indication of a problem until this happened. my mechanic said i was low on coolant and after further testing said i had a leak. he then told me that there was a recall on 2014 ford escapes for this exact problem. ford's number for this recall is 17s09. i called my ford dealer and was told that even tough my car was having the same issue my particular car was not part of the recall and i would have to pay to have the car fixed. thinking this was outrageous i called ford directly. they as well told me the same thing. after further research i see that i am not the only 2014 ford escape owner that has been told that although they have this same safety issue our vehicle is not included in the recall. i believe further investigation needs to be done and more cars included in this recall.

Tl* the contact owns a 2014 ford escape. while driving various speeds, the vehicle would not immediately accelerate when depressing the accelerator pedal. the contact indicated that the failure was intermittent. on several occasions, the "transmission failure" message displayed. the vehicle was taken to an independent mechanic who changed the transmission fluid, but the failure continued. the manufacturer was notified of the failure, but no assistance was offered. the local dealer was not notified. the vin was not available. the failure mileage was 38,000.

I purchased the vehicle in 2016. after two months it began sputtering before starting, and sometimes would stall. once in gear and moving it would run fine. secondly, there are times while driving that the transmission/ engine surges without warning. during the last week, it has stalled 4 times as i was coasting to turn corners. i have to restart it and it seems to be okay after that. this is a very dangerous issue and i am concerned someone is going to run into me when it stalls.

Tl* the contact owns a 2014 ford escape. while driving 40 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. the contact pulled over to side of the roadway, placed the vehicle in park, and the "service now" warning indicator illuminated. the contact attempted to cycle the gear between reverse and drive; however, the vehicle failed to respond. the vehicle was towed to klaben ford lincoln of warren (located at 3853 youngstown rd se, warren, oh 44484, (888) 428-3823). the contact was informed that there were metal shavings in the transmission fluid. the contact was informed that the transmission needed to be rebuilt or replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 79,200.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle's instrument cluster failed. the dealer was not contacted. the manufacturer was notified of the failure, but did not assist because the vin was not included in a recall. the contact also referenced nhtsa campaign number: 15v406000 (electrical system) as a possible cause of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 46,000.

The vehicle completely stalled in the middle of driving after a leak recall was made. we took the car and had the necessary recall done. however the engine stalled the car and now we have to shell out $6,000 for a new engine due to a cracked block. since we already took the car to get a leak recall issue fixed, we are afraid the new engine will get overheated again and the car will stall. also, we would have to shell out more money for another engine.

Tl* the contact owns a 2014 ford escape. while attempting to drive the vehicle, the instrument panel failed to illuminate and the digital odometer failed to function. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure and informed the contact that no recalls were associated with the vin. the contact was referred to nhtsa. the approximate failure mileage was 30,000.

Tl* the contact owns a 2014 ford escape. while driving approximately 30 mph, the vehicle suddenly stopped accelerating forward and also would not drive in reverse. the vehicle was towed to bob thomas ford (310 w. coliseum blvd, fort wayne, in) where it was diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failures, but no assistance was offered. the failure mileage was 111,000.

Vehicle erratically displays overheating visual and audible alarm during motion or stationary. after vehicle is turned off for a few seconds, alarms go off and temperature gage returns to normal operating temperature. check engine light on for a while, then off, then back on. drove to ford dealer for service (didn't notice any performance issues), and they state that the engine needs to be replaced, because of a crack in the coolant resevoir, and coolant is getting into cylinder #3. i don't know how these are related. i have never noticed a coolant leak or steam/smoke in the exhaust.

Shifter cable broke. we were unable to shift transmission after pulling vehicle in parking spot. we had to have vehicle towed to repair facility and have shifter cable replaced at a costs of $526.40. we also have another outstanding complaint filed for wiring harness being too short and we had to pay for new splices that our vin was not covered by a current recall. we ask that nhtsa looking into the status of that complaint for our refund as well as this one that there again appears to be a current recall for, just not for our vin.

A dozen times now when we start it up it run real ruff and will lurch, the rpms go up but not mph being gained. i have to pull over and turn it off and restart and it runs fine. we get a message that reads "engine fault service now". when we take it to the dealer they can't fine any errors on when they hook it up to their computer. this has happened multiple times within the last week and over the almost 4 years i've owned the car. i was driving it on a city street and had just backed out of my drive way, other times it's happened has been on city streets shortly after pulling forward, and those times i had not backed up at all prior to it doing it. this morning when it happened i almost had someone rear-end me because my car would not get above 5mph. i had driven about a block from my home before the error message came on and was forced to pull over. thankfully i wasn't on the highway yet.

Steering rack bound and vehicle would not steer. after letting it sit the warning lights did not come back on and the car steered. dealership said it is electronic steering and the steering rack is bad. no warranty at 45000 miles.this happened on interstate 95 in north carolina.

On august 22, 2018, i was driving and the electronic instrument panel went blank. i drove to world ford in pensacola, fl and was told that i would need to return the following day because they were too busy to check out my problem. i returned the following day at my appointment time, and an hour and a half later, they informed me that the electronic instrument panel needs to be replaced and it would cost approximately $1,600.00. i left the dealership to do some research on this problem. i discovered that ford had issued a recall #15v406000 on june 24, 2015 for some 2014 ford escapes. when i called about this, i was told that my vin was not part of the recall and that it was not covered. ford knew that there was a software incompatibility issue that would cause a malfunction. these vehicles fail to comply with the requirements of federal motor vehicle safety standard #101, "control and displays". my life is at risk by driving this vehicle with an inoperative instrument cluster. why is it, that ford fixed the problem in some 2014 escapes, but not all. why is it okay that they are allowed to place my life in danger??? i think that ford should be required to replace all faulty instrument panels, not just some of them. i fail to understand why my life is less important than other 2014 escape owners, and would appreciate your help in securing a remedy to this problem.

The transmission is not working well, the car has no power, between the r and the drive it makes a noise

Backed up out of driveway then shifted forward and my power steering gave out.the warning only came after the incident. was able to pull over and restart the car .. no issue but was told it was electronic steering module epas. a known issue but was told the recall was only in regards to receiving the warning that you had a failure.

I started my vehicle, reversed then put it into drive. a warning sensor popped up stating steering assist failure. the steering wheel would not move. i put the vehicle into park and restarted it. the warning sensor no longer appeared. i researched this happening to the same vehicle model and it seems to be an ongoing problem with the ford escape. seems dangerous to not have a factory recall already , what if i were driving down a busy street or highway.

Tl* the contact owns a 2014 ford escape. while driving 10 mph, the contact depressed the accelerator pedal, but the vehicle would not accelerate. in addition, the transmission system fault indicator illuminated. the vehicle was towed to hennessy ford lincoln atlanta (5675 peachtree industrial blvd, atlanta, ga 30341) where it was diagnosed that the automatic transmission would not "pull while hot". the dealer stated that the transmission needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 86,622. *tt*jb

I took my car in to the dealer due to coolant being low. the coolant leaked into the engine and my gasket had to be replaced. there are several articles in which ford admits there are engine problems up to and including fire. i was able to mitigate damage by getting the car in early. the dealer called ford, i called the ford cares line and my claim was declined. this is a known problem. i have written to ford, no reply

On 13 august 2018 my fiance was driving to our new home we're buying when smoke started coming out of the engine compartment. i told her to pull over and grab her purse and get away from the vehicle. by now flames were coming from the engine compartment. luckily she had cracked open the door before stopping because before she stopped all the doors automatically locked and could not be opened. i had arrived at the scene and the cars front end had virtually melted within 5 minutes. if my fiance had not cracked opened the door she most assuredly would have burned to death. if i had been driving i would definitely have had a difficult time escaping as i am a disabled veteran with several mobility problems. our car was less than 4 years old with only 64000 miles on it. we never expected we might possibly be injured or die from a newer vehicle. i really hope that ford motor company wasn't aware of this issue as we never received any notice of any problems whatsoever with this vehicle.

Driving down the freeway going 65 mph in virginia i the left lane heard a bang and the car suddenly jerked the the right and into the next lane over. stopped the car in the middle of the freeway and found that the rear right lower suspension control arm broke. the car was stuck and had to be towed from the middle of freeway.

Recall: shifter cable bushings, 2014 ford escape please be advised, on june 12 2018 as i was driving in my garage on my ford escape. the bushing in the transmission shifter calbe degrade and cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. the vehicle stated moving and down the hill and my friend had to help me stop the vehicle . someone was almost hit by the vehicle car drifts without emergency brake applied car had to be towed to dealer in rockford ,il and the service manger agree to submit my bill to ford company which cost m e ($ 638.07) service manger acknowledged it was a recall. and agreed to submit my invoice to get reimbursed. my question is, if the dealer can fix it .why can't ford authorize payment,because i payed out pocket. rock river ford (xxxx) i will never ever buy a ford car from nor have my repairs there are very unprofessional and rude parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Coolant leak into cylinder #3 & 4 resulting in necessary engine replacement at 64k miles. only service issue to date on vehicle was a defective water pump & coolant sensor at just under 60k miles. while driving 'low coolant' light suddenly came on, checked coolant which was very low, filled and took to dealer less than 2 miles away. vehicle was not included on the last coolant leak recall although very similar issue and built during the same time period at louisville plant.

Shifter cable disconnected from transmission. vehicle was park and would not move due to cable being disconnected. towed vehicle to dealer and shifter cable replaced to repair it. ford says my vehicle not covered under current recall so i was forced to pay for repair. shame on ford for not taking care of this properly.

Tl* the contact owns a 2014 ford escape. the contact stated that the instrument cluster was inoperative and would not illuminate. the vehicle was taken to ford lincoln of queens boulevard (139-48 queens blvd, jamaica, ny 11435, (718) 657-8888) where a new instrument cluster was ordered. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 15v406000 (electrical system). the manufacturer was made aware of the failure. the failure mileage was 63,809.

2 active recalls-no timeframe of when it will be remedied. additionally, vehicle dies when put into d from r. vehicle has 52k miles, well maintained, shell fuel is used. this happens when backing up and putting into drive. vehicle was in motion.

Front wipers go off when in off postition on the steering wheel. once issue starts happening it degrades quickly. it starts with a random wipe and over a months period degrades into the wipers randomly turning on at different speeds and different time intervals ranging from a few wipes up to 15 minutes of uncontrollable wiping. sometimes only a single wiper blade will turn on randomly the left or right front ( once restarting car both wipers will go off randomly again). this happens when driving on all driving types street/highway/turning/stationary everything. again the wipers are in off postition and not engaged but will randomly turn on.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was taken to felix sabates ford lincoln (7601 south blvd, charlotte, nc) to be repaired per nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer's representative took the contact's keys and declared the vehicle to be a road hazard due to the engine. the vehicle was repaired, but the dealer refused to return the vehicle due to additional damages caused by oil leaking into the coolant. the contact requested documentation, but the contact refused due to the damages being attributed to the recall. the manufacturer was notified and provided the contact with an estimate of the damages and requested that the dealer provide documentation. the failure mileage was approximately 69,000.

Drove the car in the morning of 8/11 just fine, in the afternoon went to start the car and it will not move out of park, dashboard states the car is in neutral. the car has been like this since since 8/11 and parked in my driveway. received a letter in the mail on 8/13 that this issue is an actual recall and when we called local ford dealer, they informed us that they don't know when they will have the part to fix our car! what can we do? we can't use the car and they can't fix it! can we simply return the car? we have an outstanding car loan and are paying for a car that's had three recalls so far since we've had it. we can't afford to keep paying uber to get to work and a car loan and car insurance for a car that no one can tell us when it will get fixed!

Tl* the contact owns a 2014 ford escape. while driving 45 mph, the vehicle emitted an abnormal anti-freeze odor and experienced a loss of engine power. the failure occurred without warning. the vehicle was towed to dave sinclair lincoln st. peters (4760 n service rd, st peters, mo 63376) where it was diagnosed that the cylinder head was cracked and needed to be replaced. the vehicle was not repaired. the contact stated that a similar failure occurred one year prior and the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 94,000.

My vin is having the exact same cooling issues as recall. dealer staes my vin is not affected although the it broke in the exact fashion as the ford recall 17v209000. the vehicle overheated and is losing coolant slowly. car overheated and had to pull over.

2014 ford escape. consumer writes in regards to inoperable windshield wipers. *ld the consumer stated the malfunction occurred intermittently. the dealership was contacted and advised that the windshield wipers had to be manually reset in order to operate correctly. also that the wipers were old which caused the drag and when they heated up it caused a malfunction. the consumer felt this was a liability.*js

Tl* the contact owns a 2014 ford escape. while backing out of a parking space, a loud noise was heard and the vehicle neither moved nor went into any gear. there was no warning indicator illuminated. the manufacturer was made aware of the failure and informed the contact to have the vehicle towed. the vehicle was towed to gary yeomans ford lincoln (1420 n tomoka farms rd, daytona beach, fl 32124, 386-310-2342) where it was diagnosed that the bushing cable fractured and the entire shifter cable bushing system needed to be replaced. the manufacturer was made aware of the failure and informed the contact of nhtsa campaign number: 18v471000 (power train). the manufacturer referred the contact back to the dealer who stated that the recall part was unavailable and referred the contact back to the manufacturer. the contact was then referred to nhtsa. the vehicle was not repaired. the failure mileage was approximately 81,910. vin tool confirms parts not available.

Shifter cable bushings. 2014 ford escape. nhtsa recall # 18v471. ford recall # 18s20. gear shifter moves to park, but does not register on drivers console. cannot start car car drifts without emergency brake applied. car had to be towed to dealer. dealer acknowledged it was the recall issue, but since ford has not issued the parts yet there are making me pay for the repair until ford sends out a letter informing consumers that parts are available. i spoke with ford they told me i had to keep the repair invoice and get reimbursed when parts are available. my question is, if the dealer can fix it, why can’t ford authorize payment, so i do not have to pay out of pocket. if ford issued a recall and people are already having an issue why don’t they just pay to have it fixed. the dealer wants $1000 to fix this. ford should take responsibility for this.

Tl* the contact owns a 2014 ford escape. while driving approximately 25 mph, the "transmission not in park" warning indicator illuminated. the contact called the manufacturer and scheduled the vehicle to be towed to premier ford inc (5001 glenwood rd, brooklyn, ny 11234, 888-381-4515) where the technician stated that they were unaware that the vehicle was being towed. the technician informed the contact that a diagnostic test needed to be performed at the contact's expense. meanwhile, the contact received notification of nhtsa campaign number: 18v471000 (power train); however, the dealer stated that the parts were not available. the manufacturer was not able to confirm when the parts were to become available. the vehicle was not repaired. the failure mileage was approximately 26,000.

Tl* the contact owns a 2014 ford escape. the contact started the vehicle remotely for approximately five minutes. when the contact attempted to drive, the message center displayed "engine overheated". the vehicle had to be towed to the dealer (mac haik ford pasadena, 4242 east sam houston parkway s, pasadena, texas 77505) where it was awaiting diagnostic testing and repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 72,000. the vin was not available.

Tl* the contact owned a 2014 ford escape. while driving at low speeds, flames were seen under the hood of the vehicle. the origin of the fire was determined to be the engine compartment. the fire department was called and extinguished the fire. a police report was filed. there were no injuries sustained. the vehicle was towed to a tow lot and deemed destroyed. the dealer (cavenaugh ford lincoln, llc, 2000 e highland dr., jonesboro, ar 72401, (870) 972-8000) was notified, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 100,000. *tt coolant level sensor system recall#17509 updated 9/25/18*jb

Tl* the contact owns a 2014 ford escape. while operating the vehicle, the temperature gauge indicated that the engine was overheated and the message "hot temperature" was displayed. the vehicle was taken to an independent mechanic and it was diagnosed that the water pump leaked and the coolant reservoir was cracked. after repairing the vehicle, the engine immediately overheated and it was discovered that the engine cylinder head was also cracked. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the contact was informed that the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling), although the vehicle experienced the same failure as listed in the recall. the failure mileage was 118,346.

I purchased my 2014 escape eco boost used in mid 2015. it was 1.5 years old with 74k miles. in december of 2017 the transmission completely stopped shifting with no warning or indication previously. i stopped to get gas one night and took back off and it slipped in second gear and never reengaged. there were no warning lights or code indicators showing on the dash and there was nothing in the way it was driving and shifting previously to make me think there was an issue. it literally just happened all at once. the repair consisted of a complete rebuild. the pressure control solenoid, tcc solenoid, bushing and bearings were replaced totaling an out of pocket $2900.00 on a vehicle that was less thank 4 years old. upon further research i have found that this seems to be a common issue with the eco boost and there is even a recall on the 2008 escapes. as well as some of the 2017 models.

Transmission started making a shuttering sound in between 4 & 5 gear, this started about a month ago 05/01/18, the car has 153,000 miles.

After folding the back seat forward in down position, the seat belt latches are now stuck under the seats. you can't get them back out without unbolting the seat. so now no one can ride in the back if they are to be belted in for their safety.

Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle experienced difficulty shifting gears. once the gears were shifted, the vehicle experienced severe jerking. in addition, the instrument cluster independently ceased to function. the failure occurred without warning. the failure had not been diagnosed. the dealer was not contacted. the manufacturer was notified of the failure. the failure mileage was approximately 52,000.

Tl* the contact owns a 2014 ford escape equipped with goodyear assurance tires, size: p235/55r-17/99t. while driving 40 mph, the contact heard an abnormal noise coming from the tires. the contact stated that the vehicle exhibited the same symptoms as indicated in nhtsa campaign number: 18t006000 (tires), although the contact’s tires were manufactured by goodyear rather than continental as per the recall. the dealer and manufacturer were not notified of the failure. the tires were not diagnosed or repaired. the tire and vehicle failure mileage was 109,288. the dot number was not available.

The transmission in my 2014 escape has gone out. there shouldn't be transmission issues in a 4 year old car. when the car was in drive, it would rev up to 4-5 rpms like it was in neutral before it would move. it would increase speed very slowly. it would jerk like it wouldn't go into gear. the transmission has to be fully replaced. i should not have this problem or expense in a 4 year old car. it is at j.o. ford dealership in gladewater, tx. getting repaired now.

Bought vehicle used at 73200 miles. transmission went bad and replaced at 74000 miles, under dealer warranty. code ready incorrect gear. car said transmission fault service immediately. at 78690 miles vehicle started to shift irregularly again after descending a large hill (800+ foot elevation over 2-3 miles) and the transmission fault alert occurred again. vehicle was able to move but had no power to ascend a small hill (~50 foot). had to be towed to dealer.

Car was occasionally jerking, making a clunking sound when shifting up/down. then the "transmission fault." warning came on. took it to golden ford lincoln in camden arkansas. their diagnostics showed "torque converter input shaft return was restricted and burnt up transmission." cost us $4962.62 to replace the transmission, ridiculous! having a total transmission failure with only 71250 miles on a modern car is terrible.at least it didn't fail at speed on the highway.

At around 40k miles i started to notice pulsating when i apply the brakes. more pulsating the harder brakes are applied. at slower speed, near stopping i can hear clicking souind as well in the brakes. at 45k miles the rear brakes and "warped" rotors were replaced by the dealer. the front brakes have sufficient thickness so they did not require replacement. but the front brakes continue the problem of pulsating / vibration upon applying the brakes. this is not normal and should not be happening after only 40k miles. dealer says it is not dangerous and warped rotors should be replaced when brake pads are replaced. i should not have to put up with vibration, noise and inconvenience of this problem. i do mormal street and highway driving.

After the recall with the air condition i still has some problem and now my car is making a very strange noice in front when i drive more the 40 sometimes i’m not getting cold hair

Power steering completely went out without any warning or indicator lights.we were driving to my daughters graduation and was coming around a turn and when it went out we collided with a mailbox luckily no one was injured as we had our 4 month old grandson in the car after we all calmed down we researched the problem and found that all the ford escape from 2008 through 2011 had the same problem with steering and ford has not fixed this because 2014 vehicles are having the same issues at least over 1000 complaints online i have read so far and i am sure there are many more.

The vehicle's gear shift cable "breaks" leaving the vehicle inoperable unable to go into gear, drive or reverse. the vehicle drive ok then parked. the vehicle was parked in a public garage when i noticed that the vehicle would not go into gear.

Ford recall 17s09 was issued over a year ago. 15 months later, ford has given me the runaround about fixing the problem. i have been in contact with them for about 6 months, have actually gotten appointments at my local dealership and they have disregarded my problem and will not respond to my needs. i have also contacted ford manfuacturing. on recorded calls they have failed to either help me with my problem or had a supervisor contacted me as requested. help?

Low coolant check system light on randomly, diagnosed as defective water pump at 56,000 miles. water pump on back order and not available for 2 weeks, then 3 -5 days shipping and 2 - 3 days repair. i have scheduled a long vacation and have already missed a week of it. ford has authorized a rental car until the repair, but my vacation destination is 11 hours away. i do not understand why there is not a water pump available within a more reasonable amount of time. it will be a total of 3 - 4 weeks until the repair can be made under warranty. *tr

Roof leak with no external damage causing it

Tl* the contact owns a 2014 ford escape. while driving 35 mph, the contact noticed smoke under the hood of the vehicle. the contact was able to extinguish the fire. the fire department was contacted and a fire report was filed. there were no injuries sustained. the vehicle was towed to an independent mechanic where it was awaiting inspection. the dealer and manufacturer were not notified of the failure. the approximate failure mileage was 53,000.

I was driving on the interstate in the left lane going about 74 mph with my cruise control on and using my navigation when the screen suddenly went blank and the car starting slowing down and everything shut down. the traffic was very heavy and i had to swerve over 3 lanes of traffic to get to the shoulder of the road. other cars and trucks were honking their horns and swerving around me. i was very luck not to been involved in a serious accident. after i got to the shoulder of the road i tried several times to restart my vehicle and was unable to. i waited about 5 minutes and tried again to start it and was unable to do so. i called aaa and and tow truck came about 20 minutes later and when he got it it started up again. the car has a little over 33,000 miles and i bought it as a pre-owned certified car from the brandon ford dealership about 9 months ago.

My vehicles fuel intake is not functioning properly. each time i service my vehicle with gas and go to start it up, it stalls and acts as if it doesn't not want to turn over then eventually starts right up. for a while this only happened when servicing with gas but eventually led to the, "improper" cranking each and every time i would start my vehicle. it also has caused the vehicle to stall/shut off without warning (other than a screeching loud electric sounding noise from the back of the vehicle) while actually operating on the road. i've contacted my local dealer, their recall department and such after learning about a "fuel system/gasoline: delivery: fuel pump recall" called, "01/09/2015" and another before in 2014 but they keeping telling me that my vehicle isn't subjected to any of those specific recalls and i believe otherwise. when i first purchased the preowned vehicle the check engine light go on and off from time to time but i never had the funds to go and actually check it out and because i would turn stat on for such a short time and remain off for such a long period of time i did not think it was a big deal, maybe a computer issue. but for the past several months the check engine light has been on without turning off what so ever and ever since then my car has been having all the issues that i previously mentioned. i had it diagnosed and the results showed that was the issue and the only issue the vehicle holds. i am in hopes of whomever this issue may concern of will be able to help link my vehicle to the, fuel system recall as supposed. thank you and god bless!

Was turning to park my car at hotel, turning left, steering froze, got "steering assist fault notice on dash. could not steer car at all. frozen, had to have car towed by aaa to auto nation, ford dealer in bradenton, fl. first day of vacation. had to lease a car for three days.

While in motion on the interstate doing 75 mph my car started making a ticking sound. i wasn’t sure what it was at the time but i knew it was good. while getting off the exit i noticed my breaks were going out. they were very hard to push down and it barely made my car stop. i took it to a new by place that was able to read some codes. my check engine light had come on and the codes came up as cam shaft position sensor. i replaced the sensor and it did not fix the problem. i then took my car to the ford dealership where i live. at this point it had died twice on the interstate and still made a horrible ticking sound. the dealership told me that my vacuum pump had come loose and the bolt had gotten metal in my engine which destroyed my engine. there were no warning signs when this happened and it happened very fast. my car started fine that day and drive fine up until the incident. this is a big safety concern and i’ve read several of people who had this same issue. i am now having to replace the engine and the turbo of my car out of pocket.