2013 FORD Explorer

Power steering failure!

Heard a lot of noise from the windshield on the drivers side. Windshield molding on drivers side came off halfway and was flapping against the driver side window. Almost caused an accident. Ford needs to fix this issue before someone gets hurt.

Power Assist Fail warning came on at startup. Car was/is parked on the shoulder of the street in front of my mother’s house. My daughter experienced this about 2 months ago in her 2012 Explorer. Ford covered her repair, but don’t know if it was under recall or a warranty (she just ought the car used from a Ford dealer about 6 months prior). But Ford tells me mine isn’t covered under the recall. Mine is covered under a warranty with CarMax, but I wanted to get it on the recall list to help other owners, so I filed with the NHTSA per Ford Customer Service instructions. Now I have to find a shop in the area that will repair it.

POWER TRANSFER UNIT “PTU” BEGAN TO LEAK SPONTANEOUSLY; LEAK LOOKED LIKE MOTOR OIL ON THE GROUND. THIS LEAK CAUSED ISSUES RELATED TO THE PTU INCLUDING GRINDING AND DANGEROUS TRANSMISSION ISSUES. SOLUTION WAS REPLACEMENT OF THE PTU WHICH COST $1650 AT FORD SERVICE.

Door Adjar stays on causing door locking problems when moving.

Electric Power Steering (EPAS) completely failed while in motion. Steering completely locked up to the point where you cannot steer the vehicle left or right. Entire power steering rack needs to be replaced. There is an outstanding number of complaints on the NHTSA website for this exact same issue. Currently 176 steering related complaints for 2013 model explorer. Many vehicles are having the same exact same issue as what was in NHTSA Campaign Number: 14V286000, however many were not included in the recall.

Exhaust fumes are entering into the cabin, and the dealership cannot find a solution. They performed a TSB, but the problem has not been corrected. I just purchased the vehicle two weeks ago.

For the last 4 months I have been smelling exhaust when I drive with the AC or heater on. I took the car into Ford for an inspection in October, and while they couldnt find anything wrong, they did quote me for $1,400 to fix what might be the problem. They also asked if maybe I was just smelling other fumes with the windows down.

I took the car to a private mechanic who inspected it and said it wasnt safe to drive and that Ford should be covering this.

I just called the dealership on 11/16/17 to try and get an appointment for the Customer Satisfaction Program (17N03). They told me they will not be getting parts in for another month. THIS IS NOT ACCEPTABLE! I am driving my 3-year-old around in this car, without the heater on trying to minimize the fumes. Meanwhile Ford is telling me that the media has blown this out of proportion and only police vehicles should be getting the fixes.

Paint bubbling on hood became visible after paint warranty was over. Ford advised may be covered by corrosion warranty. Brought to dealer who referred to Ford Motor Company. Ford reviewed photos taken by dealer and denied coverage stating corrosion had to be all the way through the affected area. Owner appealed their decision citing two prior Ford Technical Service Bulletins for aluminum body part contamination by iron in painting process. Ford and dealer refused to fix the problem.

Exhaust fumes in cabin. Causes headaches for my wife and myself after trips longer than half an hour.

When we bought the truck, two months later there was water in the spare tire well that required the frame to be rewelded. The turbo went out on a trip from Florida to Kentucky and I havent had the Explorer in 3 months. My wife complained frequently of headaches after spending all day in the Explorer. We have had nothing but problems with the electric folding 3rd row seats.

Power steering failure. Need to replace the steering column assembly.

Right front window motor replaced due to \"chatter\". TSB. Extended warranty covered.
Right rear window is squealing and moving slower. Not yet fixed.
Battery replaced.
Nav/MFT/Sync is glitchy and inconsistent. Not fixed yet.
Exhaust smell in cabin. Steps one and two of TSB performed. Problem made worse.

Vehicle has exhaust coming up into the passenger area, especially on long trips.

Upon acceleration of this vehicle (getting into traffic, accelerating up hills etc) the entire cabin fills with exhaust fumes. This happens EVERY single time. There needs to be a recall on this situation, this is NOT just happening with police cars.

Family gets headaches alot of time after we have been 1FM5KD84DGAin the car

Strange odor coming through car. I\'ve taken it to a dealer and explained I feel nauseas and short of breath at times. They told me there were no re alms and that there was nothing wrong with my car. The sent me away.

Rust/Corrosion on hood repaired 2yr 1 month (5/13/2015) with 24,420 miles on it after original new car purchase on Apr. 25, 2013. Hood corrosion/bubbling occurred again and was repaired again on 1/6/2016 with the mileage at 35,110 miles. The vehicle now has 48, 930 miles on it and as of today 7/29/2017, the hood is bubbling up again in 3 separate places and the steel framework under the hood is almost completely rusted away.

PAINT ON HOOD HAD BUBBLES ON THE OUTSIDE AND INSIDE OF THE HOOD AND BUBBLES WITH CRACKS ON THE FRONT EDGE OF THE HOOD. FORD SAID OUT OF WARRANTY.
OTHER COMPLAINT THE DRIVER\'S SIDE ARMREST OANEL STITCHING (ACTUALLY GLUED) SPLIT APART. AGAIN FORD WOULD DO NOTHING, SAID IT WAS OUT OF WARRANTY. SO MUCH FOR FORD CUSTOMER SATISFACTION.

Exhaust fumes in cabin when accelerating.

Exhaust fumes and intermittent check engine light

When I accelerate I get an exhaust rotten egg smell inside my vehicle, told the dealer about it, they acknowledged there is a problem but wouldn\'t fix it because my mileage is past warranty coverage. They told me it would cost me about $2,000 out of my pocket to repair. I don\'t have the money to repair it or buy another vehicle being on social security. Ford needs to recall this vehicle and repair it, but they refuse, very sad how they can get away with this flaw at the cost of small consumers!

I have been feeling dizzy just in my car for a long time now. I told my friend I swear it is coming from my car and then I read about the possible carbon monoxide poisoning. This makes total sense now.

EPS went out on my car all of a sudden. I was driving down the highway with my daughter when the steering wheel locked up and I almost lost control of the car. The steering wheel locked with no warning. After I stopped and pulled my car over then turned it off and back on that\'s when the \"Service Power Steering Now\" popped up.

Paint chipping and flaky off the front hood and rear hatch along the corners where the roll of metal is. The back hatch started first and we had it fixed by Ziebart. The whole front hood is now chipping and bubbling along the edge. We had this Ziebart protected with rustproofing and paint protection. This is coming from under the paint which the Ziebart people said was poor prep paint work.

Paint on hood is bubbling and flaking off. Dealer claims not a defect but it is caused by Ford\'s failure to properly prepare the hood before painting it.

paint bubbling area perimeter of hood

Electronic Power Steering Failure – new power steering rack required

Paint started to bubble up along the edge of the hoos. Seems to be rust under the paint.

PAINT ON FRONT EDGE OF HOOD BUBBLING UP.

paint bubling at hood front edge happens every year fixed it twice then ford refused to fix in the 3rd year stating warrantee was over

I am experiencing the bubbling paint issue that Ford issued a TSB for. I am out of warranty so I have not solution for resolving this issue other than spending the money to repair.

Paint coming off of the hood. It is bubbling due to corrosion under it. It is occcurring along the front edge of the hood. Started at about 2 year point. after 3 years it is very noticable.

Contamination at factory causing bubbling and flaking off of paint along edge of hood. Some all it corrosion but it is a factory defect on the metal at the factory.

The paint is chipping off the hood due to corrosion Ford\\\'s corrosion warranty only works if the aluminum is punctured and this was not punctured or cracked it\\\'s just peeling off the edge of the hood. When I googled this problem I found literally hundreds of complaints for the same issue and Ford is stating that there is no problem and that this is not their fault.

2013 Ford Explorer, Paint bubbling up all over the edge of the hood. Contacted Ford and they refused to correct the problem, even thought I bought the Ford extended warranty. The same thing happen with my 1998 Ford Mustang, buyers be aware, Ford is having paint issues with aluminum hoods. I also own a Ford Raptor, so far so good. I would definitely thing twice know before buying a ford.

Paint starting to blister and peel after only 3 years

Vehicle is a 2013 Explorer XLT that was purchased new. It has 69K and is outside the 5yr/60K powertrain warranty. My wife commutes to work and drives the kids to school. We do not tow or haul ANYTHING with it. A few days ago she was pulling out of the driveway and hit about 20MPH when it lost power and wouldn\'t accelerate (like it was in Neutral). She pulled over and tried to turn around, but there was no reverse. Was able to get home with help from a neighbor. I drove it and the check engine light was on and \"terrain management system fault light came on. It through a few codes P0756, P2701, and U3003. Had it towed to dealer and they ultimately are saying the codes mean that there is a mechanical failure of the transmission and it needs to be replaced to the tune of $5,800. I called Ford customer service and they have yet to do anything. I find it appalling that a 3 year old car with under 70K had a total catastrophic failure of the transmission and I\'m expected to cover the entire cost.

Aluminum Hood RUSTING!!!! This is very bad. Ford says they wont cover it! If it doesnt rust through its a no go! So Im getting rust bubbles under the paint and it hasnt peeled or opened thru…. So now its my problem not theirs…

As with most Ford\'s my Explorer has significant paint bubbling on the hood. It is a known problem with Ford\'s and they never mentioned it to me as an owner. I only noticed it after an unrelated fender bender and the body shop pointed it out to me. My vehicle was already out of warranty by a few thousand miles but clearly the problem did not just occur after they warranty ended but I never though to look at the paint on my hood. If Ford had done the right thing and told owners to look out for this known defect and correct any defective hoods regardless of the warranty, it would have shown some loyalty to its customers. I am done buying Ford\'s and will advise anyone I know not to buy Ford.

Paint bubbling on leading edge of the hood

The Electric Power Steering failed on my 2013 Ford exolorer. The vehicle is hard to steer and sometimes impossible. The dealership said that 2013 explorers had been recalled for this issue but not the month that mine was built. I called ford and got a case number and took the car to the shop to verify that this is the problem. The dealership said that indeed it was. However, Ford Motor Company called back a month later and said they would not be covering it. The dealership now wants $100.00 for checking my car and it will cost around $2000.00 if I decide to have it fixed.

It appears that over the years it has been brought to the attention of Ford Motor Company that the aluminum materials that you are using to construct the hood of your vehicles, is causing corrosion of the paint resulting in bubbling across the hood.
Just 2 years ago I spent nearly $40,000 on a one year old used vehicle and have had nothing but a great experience with it prior to this occurring. I also purchased the 125,000/7 year warranty on the vehicle to make sure I was protected against any unforeseen circumstances. Little did I know, the unforeseen circumstance would be a paint issue that Ford is very well known for. I recently went into the Flood Ford dealership to express my concern and was told to file a claim since I was distraught over this happening to my vehicle. The claim was denied due to the car having almost 60,000 miles on it.

Aluminum hood corrosion causing paint to bubble and chip

Leaking fluid around transmission,lose of power, shaking and vibrating engine, leaking oil at the bottom side of throttle body and at coil pack area of the valve cover, turbos are burning up leaving a terrible smell in the car, torsion pull when accelerating. Load gear grinding noise when using the down hill decent.

Paying bubbling and cracking on the edge of the hood

Paint corrosion/bubbling on edge of aluminum hood. Ford will not honor the warranty. Cost to fix issue is approximately $500-$750. Clearly a manufacturing issue during paint process with thousands of complaints.

I was washing my car this weekend and noticed bubbles under the paint on the edge of my 2013 Ford Explorer hood. I immediately thought it was rust and went straight to the dealer. Once at the body shop they told me they have seen many Fords with aluminum hoods with the same problem but they could not help me cause I was over 36k miles. Apparently this problem goes back to 2007. I could not believe Ford had the audacity to knowingly practice a manufacturing process that had undesirable results. I called Ford and they claimed they could not help me. To make it worse, they claim it was not a known issue, hence no recall. Waiting to hear from a supervisor, but now I know I will not get a favorable response until we receive results of class action lawsuit in NJ. Btw, my one dealer claims a considerable larger amount of repairs than complaints you see here.

See failures

Hood paint is bubbling up. Car is 2 years old should not be happining.

Aluminum oxidation under the paint on the hood. FORD has denied my prior approval claim saying, “we only cover items that are rusted through”. The paint has bubbled in two spots.

Bubbling paint on edges of doors and hood. This is a well documented issue that Ford is well aware of however Ford will only help if the owner discovers it while under warranty. To take that point a little further if the owner notices the bubbling on one door, Ford will not check other doors nor the hood for similar paint bubbling nor will they tell you to check. This was told to me by the dealership.

I trusted the dealership to act in my best interest but they have been told not to do that. They are only interested in repairing as few of these paint issues as possible.

Paint bubbling on hood. My vehicle is within the 5 year extended corrosion coverage period, but the dealer refuses to repair because the metal is not showing holes through the metal. Nowhere in the warranty does it state it needs to be “through” the metal. Only that the body sheet panel becomes perforated during normal use. In my book, the definition of perforation is a pattern of holes. Definition of hole DOES NOT MEAN “through”. Definition of a hole is a hollow place in a solid body or a cavity or a pit. My vehicle is definitely showing a pattern of pits, but yet the dealer will not accept.

Paint on hood is bubbling around perimeter, rust areas

Rust Bubbles on Hood. Never repaired need answers

paint bubbling on edge of the hood

The SYNC system kept crashing, and the NAV screen would just go black, and you were unable to use any of the features of the car. I.E. change radio, AC settings without going through the voice activated system, or dashboard instrument cluster.

Paint: The car has developed rust bubbles from under the paint above both headlights, and signs of rust along the weld seam on both sides of the hood.

My wife, Deborah, entered a sweeping curve she often navigates coming home from the night shift where she works. The curve suddenly takes a sharp left and then right. As the curve began to increase, she was unable to navigate the turn because the car would not respond to her pressure on the steering wheel. She left the road, wiped out the passenger side, was flung to the right and slammed up against another tree jamming the passenger door and slamming her against the driver’s door.. She was unconscious for more than an hour. When she regained consciousness, she was able to call me at home and 911. She received a massive concussion and is getting worse by the day with multiple problems such as double visions and constant headaches and more. She is being assessed for this organic brain trauma and the ongoing results of this crash. She is no longer able to work. The car was scheduled for a repair on the sway bar bushing July 14, 2014 Just two days after the crash. She was assured by the dealer’s rep that this was not a safety issue.

This note on a “Dealer Inspection Items” document on our FOMOCO website. It is not dated.
Open items:STEERING REQUIRED HIGH PRIORITY Description: Steering and or suspension requires immediate repair

This document my wife found on our Ford Motor Company site on her own. It is not dated and we never received it. It doesn’t refer to us by name, but says to schedule a repair at our dealer, Lewis Ford in Fayetteville, AR. She had taken the car in because of a knocking noise in the front end which was determined to be a warn sway bar bushing for which a part was ordered. She was assured that this was not a safety issue and was told to return to get it repaired July 14, just two days after the steering failure and consequent crash.

There was no alcohol or drugs involved. Her speed was probably about 30 mph or less as the curve is sharp to the left then sweeps hard to the right alongside a pasture where there are lots of deer which frequently cross the road. This is a narrow, curvy country road she has driven hundreds of times and knows the safe speeds and problem sites.

front hood of vehicle has paint that bubbled and is peeling off. Ford denies claim as they said the hood needs to rot thru for warranty to apply

While driving, all door ajar lights came on. Hazard, brake and interior lights came on. Soon after the vehicle completely shut down in traffic. Thank God no one was injured or killed. I notified Ford and expressed my concern about the safety of the vehicle and they abruptly told me they would NOT do a buy back! I told them My family and myself could have been severely injured or killed. They showed no concern! The vehicle is a 2013 Ford Explorer Limited with 700 miles!

Steering started feeling like it was getting stuck when turning left and the steering wheel would not come back to center this occurred while driving on any type of road the problem got worse over several days until i felt it unsafe to drive it any longer and took it to a repair shop.

Headlights are way to dim for night driving

I mother of 3 (15, 13 & 11) & wife got into a major car accident on november 17th, 2020 at about 8:10am driving south on the whitestone expressway south a highly trafficked highway with 4 driving lanes. police report no. 2020-109-2709. i explained to all instances including police, paramedics, tow company, car insurance, ford auto dealer, repairing shop, etc. that my car simply failed me. i suddenly lost 100% control of the direction of the car and i was forced into invading all the lanes to my left as i was driving on the far-right side. i am an experienced driver for over 30 years i was totally aware and focused on regaining control of the vehicle, but it was simply not possible, the car spun out and i got eventually hit on the back really strong. the ford motor company has issued several recalls related to the mechanical failure of the rear toe links that increase the risk of a crash. this repair was performed to my car an explorer by the stamford ford lincoln sfl on august 11th, 2020 but the most recent recall i found out just yesterday nov 23rd that was issued on october 30th, 2020 (no communication was sent to me by either the agency or the ford motor corporation). it is my civil duty to communicate this to the community to avoid this from happening to others, anyone that owns a ford explorer 2013-2017 could die at any time for this ongoing unresolved issue by ford. every family deserves to drive a safe car. presently, i am running the risk that my car gets totaled by the conclusions of the stamford body repair shop that works along with the sfl in which case i simply might never get the explanations that i deserve for the mechanical failure and i will be also losing thousands of dollars in the need to get a safe car to drive for my family. requesting kindly your help to investigate this further. dmv ct mentioned i should seek your help on the matter.

Outstanding recall since 2019 not fixed. vehicle might have a fractured rear suspension toe link.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the steering wheel ceased with the power steering assist warning light illuminated. the vehicle was turned off and restarted and operated as designed. the vehicle was taken to an independent mechanic to be repaired however, the failure recurred. the manufacturer was contacted and informed of the failure. the manufacturer suggested having the vehicle towed to an authorized dealer to be diagnosed. the vehicle was towed to norm reeves ford superstore (18900 studebaker rd, cerritos, ca 90703) where she was informed that there were no recalls on the vehicle. the dealer stated that they would advocate on her behalf with the manufacturer to see if the manufacturer would offer financial assistance for the repair. the contact was later notified that the manufacturer declined to offer financial assistance. the contact had linked the failure to nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the vehicle was not repaired. the failure mileage was approximately 170,000.*dt

Driving down the street and the power steering went out and almost caused us to crash.

I was driving and heard a knocking noise from the rear end. within 30 seconds i lost control of my steering. my car began fishtailing and the rear tires were squawking. the only way i could straighten out the vehicle was to turn wheel completely to the left. i was doing 35 mph and dropped down to 15 mph until i could pull over to safety.

Tl* the contact owns a 2013 ford explorer. the contact stated that while his wife was driving approximately 10 mph, the power steering suddenly ceased. the driver turned off and restarted the vehicle to reset and regain power steering functionality. the contact stated that the failure mostly occurred at start-up. the contact took the vehicle to bluebonnet ford (351 ih 35 s, new braunfels, tx 78130, (833)505-0245) and was informed that the vin was not under recall. the manufacturer was made aware of the failure and opened a case. the contact was then referred to the nhtsa for assistance. the approximate failure mileage was 105,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the rear end of the vehicle would shake and vibrate. the vehicle was taken to the local dealer packey webb ford located at 1815 w. ogden ave, downers grove, il 60515-2615, who indicated that the rear suspension toe links were faulty and needed to be replaced. the contact stated that the toe links had fractured while being tested at the dealer. the contact was later informed that the vehicle was not included in the nhtsa campaign number: 20v675000 (suspension). the contact stated that the vehicle had experienced the same failure listed in the recall. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.

This vehicle had only 50,216 miles on it when the steering started to fail. on the highway. first there was a gradual loss of control which ultimately got worse. managed to get it home since i wasn't far away at which time power steering completely failed. diagnosis revealed a failed steering rack and pinion assembly. replacement corrected the problem. an internet search revealed this is not an isolated problem and in fact appears to be quite common. i consider the premature failure of this assembly a significant safety issue. it appears there have been recalls for this applying to other years/vin/manufacturing locations. i should also mention it took a month to get replacement assembly which tells me ford cannot keep up with the demand. thankyou.

Tl the contact owns a 2013 ford explorer. the contact stated that while his wife was driving approximately 10 mph, the power steering suddenly ceased. the driver turned off and restarted the vehicle to reset and regain power steering functionality. the contact stated that the failure mostly occurred at start-up. the contact took the vehicle to bluebonnet ford (351 ih 35 s, new braunfels, tx 78130, (833)505-0245) and was informed that the vin was not under recall. the manufacturer was made aware of the failure and opened a case. the contact was then referred to the nhtsa for assistance. the approximate failure mileage was 105,000.

Tl the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the rear end of the vehicle would shake and vibrate. the vehicle was taken to the local dealer packey webb ford located at 1815 w. ogden ave, downers grove, il 60515-2615, who indicated that the rear suspension toe links were faulty and needed to be replaced. the contact stated that the toe links had fractured while being tested at the dealer. the contact was later informed that the vehicle was not included in the nhtsa campaign number: 20v675000 (suspension). the contact stated that the vehicle had experienced the same failure listed in the recall. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.

2013 ford explorer. consumer writes in regard to safety recall notice 20s62/nhtsa recall 20v-675, and is mailing in the orginial copy. *as *js

Smells like exhaust fumes inside car while driving or idling sitting still. on two occasions i had to stop and get out of the car because i felt tired and sleepy. most of the time i can't smell anything but my eyes burn and i feel dizzy and lightheaded when i get out of the car after driving. i had someone check the exhaust muffler etc. did not finds anything. i called a ford dealership explained the problem they did admit they had heard of the problem. i am taking it in next week to check it out.

While in motion, the power steering quit operating. i was on a straight road near my house. no accidents but could have easily been a deadly crash if failed in a different situation. turns out there was a recall, 14s06 on the ford explorer but my vin was not included. $2700 in repairs by ford dealer. obviously, the scope of vehicles that fail was underestimated for this issue of steering failure. furthermore, in reading the owners manual, it references the failure in the manual and how to reset it by cycling engine power. this obviously was understood by ford as an issue from the beginning.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the power steering assist fault message displayed on the instrument panel and the steering wheel became very difficult to turn in either direction. the vehicle was taken to bell ford located at 2401 w bell rd, phoenix, az 85023, who diagnosed that the power steering gear assembly was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but offered no assistance. the contact was informed that the vehicle was not included in the nhtsa campaign number: 14v286000 (steering). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 77,000.

Airbag is coming apart on passenger side

The poorly placed water pump. 2013 ford explorer xlt with the water pump inside engine. just got the car 6 months ago has 107900 on it. yesterday started leaking coolant. have to take to the ford dealer today.

Vehicle had a faulty pscm along with the power assist steering rack. car shop recommend i file a complaint because they have seen the same issue in these same exact vehicles.

My 2013 ford explorer has one recall for suspension. my vehicle is making cracking noises both on front and rear when i turn or when i go on top of a bump. the problem i have is that i'm deployed to colombia and my vehicle was sent down here two months ago. can i have a ford dealership look at my vehicle and fix the suspension problem in colombia? ford had done work on my car in texas a couple of years ago for this same problem and they charged me hundreds of dollars but the problem was not fixed.

Tl* the contact owns a 2013 ford explorer. the contact stated that the water pump was leaking coolant and water causing the engine to overheat. the temperature gauge indicated that the vehicle was overheating. the contact took the vehicle to a certified mechanic who diagnosed that the water pump had failed and needed to be replaced. the contact stated that the failure was related to an unknown ford recall regarding the water pump however, the vin was not included. the manufacturer was made aware of the failure. the contact was referred to nhtsa for assistance. the approximate failure mileage was 70,000.

Faulty power steering assist

Driver side windshield a-pillar molding flew off, i believe we were on the highway, but no true way to know when. the inner pillar molding appears to be cracked on a few places as well.

I feel very nauseous, dizzy and have a headache after driving my vehicle a short distance. vehicle also smells like fuel strongly inside the car.

Tl* the contact's daughter owns a 2013 ford explorer. the contact stated while his daughter was reversing from the driveway, the power steering assist fault warning light illuminated and the steering wheel became difficult to turn. upon investigation, the contact associated the failure with nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the contact called the local dealer bill fick ford (737 i-45, huntsville, tx 77340, (800) 559-4295) who was made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 127,000.

Tl* the contact owns a 2013 ford explorer. the contact received notification of nhtsa campaign number: 20v675000 (suspension) however, the part to do the recall repair was unavailable. the contact called derrow shirkey ford lincoln (1248 e main st, montpelier, oh 43543, (419) 485-3181) where it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl the contact's daughter owns a 2013 ford explorer. the contact stated while his daughter was reversing from the driveway, the power steering assist fault warning light illuminated and the steering wheel became difficult to turn. upon investigation, the contact associated the failure with nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the contact called the local dealer bill fick ford (737 i-45, huntsville, tx 77340, (800) 559-4295) who was made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 127,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that at start-up, the power steering assist fault message was displayed on the instrument panel. the contact stated that excessive force was needed to maneuver the vehicle. the vehicle was restarted and the vehicle resumed normal operation. the vehicle was taken to johnson brothers ford (7455 s. general bruce dr, temple, tx 76502) however, the mechanic was unable to duplicate the failure. the vehicle was returned to the contact. recently, the contact stated that the failure recurred and brought the vehicle back to the same dealer for a diagnostic test. the contact was informed that the power steering gear motor needed to be replaced. upon investigation, the contact discovered nhtsa campaign number: 14v286000 (steering) which she linked to the failure however, the vin was not included. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 65,000.

It appears there are major issues and recalls on the explorer with the power steering assist that it completely goes out. i have called both the dealerships and ford both agree this is a common problem but refuse to honor the recall being out of warranty. there have been millions of recalls on this but they want me to pay $2500 to fix the issue. vehicle unable to make turns at low speeds and very dangerous to drive. now i am stuck in ga with no money and a broke car 4 hrs from home.

Tl* the contact owns a 2013 ford explorer. the contact received notification of nhtsa campaign number: 20v675000 (suspension). the contact stated that the vehicle had experienced the failure stated in the recall notice. the contact notified the local dealer ed koehn ford of wayland (1159 w superior st, wayland, mi 49348, (269) 792-2205) and it was confirmed that the vehicle was included however, the part was not yet available. the contact later received a letter which stated that the recall notification letter was sent in error and that the vin was not included in the recall. the same dealer was contacted and confirmed that the vin was not included in the recall. the contact was informed that the repair had to be paid for out of pocket. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 185,000.

Tl the contact owns a 2013 ford explorer. the contact stated that at start-up, the power steering assist fault message was displayed on the instrument panel. the contact stated that excessive force was needed to maneuver the vehicle. the vehicle was restarted and the vehicle resumed normal operation. the vehicle was taken to johnson brothers ford (7455 s. general bruce dr, temple, tx 76502) however, the mechanic was unable to duplicate the failure. the vehicle was returned to the contact. recently, the contact stated that the failure recurred and brought the vehicle back to the same dealer for a diagnostic test. the contact was informed that the power steering gear motor needed to be replaced. upon investigation, the contact discovered nhtsa campaign number: 14v286000 (steering) which she linked to the failure however, the vin was not included. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 65,000.

Ford has a recall case 14s06 for the power steering on 2011-2013 ford explorers. in this recall it notes that individuals will experience a loss of power steering. my 2013 explorer is not included in that recall but, is experiencing the same issue and is not covered under this recall. at slow speeds you can hardly turn the wheels...making it a hazard on the road. my wife came got out of work and went to make the 5 mile drive home when she noticed she could hardly steer the vehicle out of the parking lot at work. a message came on noting power steering assist fault. my wife is a very small and struggled to turn the wheel but, managed to get it home. in talking with the dealership and ford customer care, they note the recall does not include her vehicle as it was made at a different time or in a different batch and is not covered under the recall even though it is the same issues experienced by those that had loss of steering in the recall. frustrated that ford is allowing vehicles that are experiencing this to be on the road. at the time of filing this complaint, there were 1339 complaints on the 2013 explorer and 481 of the complaints were on the steering, the most of any category, and yet ford is not standing behind what seems to be a major issue in that year and model. my vehicle has 86,000 miles on it. many other vehicles have experienced this similar issue around the same mileage from what i can gather.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the power steering failed with the power steering assist warning light illuminated. the contact was able to drive the vehicle to ts&s ford (1733 us-97, madras, or 97741) where they diagnosed the vehicle with a defective power steering module. the contact was also informed that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure and she was given a case number. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was 88,646.

While driving on a city street and turning a corner, the power steering assist warning appeared on the dashboard display. the power steering quit working. i had to stop in the middle of the street and restart the vehicle to engage the power steering. this has happened before but while the vehicle was stopped. this issue was subject to nhta recall 14v-286 regarding 2013 explorers (recall number 14s06), but my explorer was not included with the ones that were recalled. my local ford dealer is unable to schedule a repair appointment for another month so i will try to locate an independent repair shop that can fix the problem.

Door ajar light stays on due to a defect switch assembly located in the driver's door. ford fixed it once while under warranty. i began acting up again shortly after it went out of warranty. it's an extremely common problem and they should fix it for their customers on their dime and not the customer's.

Power steering goes out while driving. 2013 ford explorer, 86,000 miles. my wife was driving around a curve, going about 45 miles per hour on a highway, when it first went out. the steering wheel jerked itself back to the center and my wife had to slam on the brakes and force the wheel to steer safely to the side of the road. the screen shows atc needs to be serviced. codes shown are : c1b00-steering angle sensor u0131- lost communication with power steering module my vehicle is now unsafe to drive. there is a recall for earlier manufacture dates concerning what seems to be the same issue.

My truck has almost 120000 miles. and we were driving and notice the check light came on. we went to advance auto and had the truck scanned to see what code would come up. it said there was two cylinder misfired. and that it probably came from bad fuel. and then the engine started jumping and skipping. we finally got it to firestone and they said there's tapping and knocking at the bottom of the engine. they came to the conclusion that now the truck needs a new engine. they quoted me a rough estimate of $10,000. we've kept up with all the oil changes along with having the a/c compressor replaced because it went out as well. the warranty company will only replace the engine with a used or remanufactured engine for $3700. there is no way a 2013 ford explorer with less than 120,000 miles needs a new engine. and we also smelled exhaust fumes through the vents inside the vehicle.

Tl* the contact owns a 2013 ford explorer. the contact stated that the a fuel odor emitted from the vehicle. the failure occurred without warning. the vehicle was previously taken for inspection two weeks prior to the failure; however, the technician did not indicate a failure. the manufacturer was not notified of the failure. the failure mileage was approximately 41,000.

During heavy acceleration ... for example when i'm entering a highway... really strong smell of engine fumes enter the cabin... every time. i have a 2013 ford explorer xlt - very happy with my ford otherwise.

There is carbon monoxide in the cabin while stationary and in motion.

Vehicle parked overnight. started vehicle to leave garage. power steering assist fault came onto screen. steering wheel would not turn, locked up. this has occurred twice in 3 weeks. this is a known steering gear problem.

Power steering assist not working properly. recall doesnt cover my vehicle with the exact same problem as the recall vehicles.

Tl* the contact owns a 2013 ford explorer. while driving various speeds, a strong fuel odor emitted inside the vehicle. the vehicle was taken to the dealer where it was diagnosed that the gasket was loose and caused the fuel odor to emit into the cabin of the vehicle. the technician stated that the gasket needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 105,000. the vin was unavailable.

Tl* the contact owns a 2013 ford explorer. the contact stated that the parking brake malfunctioned. the vehicle was taken to the dealer where it was diagnosed that the parking brake assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 66,000. updated 01/04/17*lj the consumer stated the parking brake would not hold when it was pushed down. the dealer replaced the entire brake assembly to fix the problem, even though it was a plastic part that failed. updated 01/05/17.*jb

Exhaust smell is extremely noticeable and disturbing, especially because i am travelling with a 3 year old. what can be done to resolve this issue immediately? i had a similar issue when the gas line had a leak and that is all i could smell.

I have 2013 explorer sport.. i have exhaust fumes entering the cabin through the vents(hvac). well know issues that seems to have no resolve according to ford. although they did issue a service bulletin back in 2014 . from what i have read it doesn't seem to solve the problem. many people still have fumes after the "fix".@$700-$850 . warranty does not cover the cost. a classs action law suit has been filed and awaiting for settlement decisions. carbon monoxide is not something i want to expose my family to on a daily basis . ford needs to find a fix or a recall need to happen . my dealer is cooperating and will be assessing the issue . but from what i read only one person has had a positive outcome from ford. i hope this complaint will help push ford to make a better effort to resolve this major issue.

Tl* the contact owns a 2013 ford explorer. while driving 40 mph, the steering wheel seized without warning. the vehicle was taken to the dealer where it was diagnosed that the internal components related to the rack and pinion failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v286000 (steering). the failure mileage was 90,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that there was a strong odor of fuel inside the vehicle. the contact and his children became ill. the vehicle was taken to a local mechanic where it was diagnosed that there was a leak in the fuel pump. the dealer was notified of the failure. the failure mileage was 70,000.

Blinker design is flawed. when pressed lightly, the blinker "blinks" 3 times and turns off. this is ok, but when you want to actually turn your blinker on, you have to apply much more pressure than usual. as a result, i often flash the high beam lights. this has happened on multiple occasions and has made motorists angry with me when, unfortunately this was unintentional. it makes me look like an aggressive driver and all i am trying to do is turn my blinker on. since i know this is an issue, i am purposely careful and this still occurs way too often. i now consider not using my blinker or just using the one with 3 blinks (which is not sufficient) to avoid accidentally flashing my high beams at the car ahead of me. this should be repaired, as it is not functional and unsafe.

Soon after the purchase, there was a burnt metal/exhaust smell in the interior of the explorer when the driver accelerated to pass a car, get onto the interstate, or something similar and then let off the accelerator. the first time it happened, we thought the vehicle was on fire and pulled off onto the side of the interstate and got out of the vehicle. we have to open windows to flush out the smell. at first, it seemed that "recirculate" would have to be on, but in time it did not matter whether it was on or off. when driving in traffic, we detect exhaust smell at all times. turning on "recirculate" has no effect. i have asthma, and it has been worsening since we bought the explorer. i am not a smoker. i now refuse to ride in the explorer and am demanding that we get rid of it. *tr

Passenger front and driver back seat belts will not extend

Exhaust leak in cabin

My car regularly shows that the driver door is ajar. it will not register that it closes, and will not allow me to lock the door. this happens on a daily basis for no apparent reason and i must repeatedly open and shut the door indefinitely until it finally registers that the door is closed. this faulty door sensor/latch issue has been recalled on other ford models but not the explorer yet to my knowledge. it happens when the vehicle is both parked and in motion. i noted the most recent date on the calendar but this has been happening for several months now.

While driving on highway at 65-70 mph i accelerated to pass another vehicle,and shortly after passing, a strong smell of exhaust fumes or gasoline entered the passenger area. this has occurred several times since purchasing the car new in 2013. i called my ford dealer and was told that a service bulletin has been issued to fix the problem, but since my vehicle is now out of warranty i would have to pay for the fix. after checking on line,this is evidently a wide-spread problem of a safety nature (my wife has asthma) and one that is inherent in many explorers nationally, and if not corrected at ford's expense by a special warranty exception, then the vehicles should be repaired under a safety recall.

I had an incident in july 24, 2016 when i came to a stop at a highway toll booth the vehicle started stalling the low oil pressure message came on and stalled i restarted the vehicle the message went away and ran normal thought it was a clutch so i left it align. checked oil level and it was normal. well today 10/06/2016 my mother in law the vehicle belonging to her was driving on the highway to where speed limit is 70mph. traffic came to a slow down almost a stop vehicle did the same low oil pressure message came on and stalled with my kids on board. she had to put in park and restarted the vehicle in the middle of the highway posing danger to other motorist and most important my family. something needs to be done before something bad happens to someone that could have been prevented by a recall and further investigation. thank you for your cooperation. *tr

The door ajar light stays on. the door sensor does not work. the interior lights remain illuminated draining the battery. the problem has been ongoing for the past three months. the recall list for ford on this issue keeps expanding - this week to include ford edge. obvious problem with ford need a recall as dealer will not cover.

On aug.3th, 2016 i was driving my ford explorer 2013 on a freeway going aprox. 65miles/hr. at one point a wrench light came on and the vehicles engine quit. i made sure to put my hazard lights on and slowly changed lanes to get out of the way. this was very dangerous as the freeway is under heavy construction so there not much space to pull over safely. i managed to find the "safest" spot and stopped the vehicle. i turned everything off and was about to call for help . i figured i should try and start it up and see if it will move from me instead. once i did this, and i knew that if i gave it some gas the vehicle would go, i took it back home and left it there until i could get it to the mechanics. the mechanic we used said he's seen this quite often and its some type of sensor that gives the engine the fuel it needs to run. unfortunately, the sensor failed. we got it fixed but ford would not cover for this. i understand that the warranty is finished on this vehicle but there is not enough miles on it to warrant this type of fault. the vehicle is only 3 years old too! i was and still am very upset that they will not help us pay for this faulty sensor. i would like to know how to put further action on this problem as i am sure there have been many other fords with the same problem.

At a speed of 65 to 70 mph on indiana hyw 31 a very loud sound shook my car--i thought i had hit something--looking via the real view mirror i saw the car following me jerk into the other lane--i put on my warning flashers and pulled over as did the car following me. the young man thought i had thrown something out my window which bounced off this windshield--he was not at all happy!!!!! what had happened was the big black windshield molding- driver side----approx. 3 x 37 in long broke off from my car flew back and bounced off this windshield. we could not see any damage to his car. he told me he only saw this big black something about to hit him and jerked the wheel into the left lane. on inspection of my car 4 of the 8 hold points were missing--it appears the molding at the hood points let loose which caused the rest of the big molding to tear loose.

Tl* the contact owns a 2013 ford explorer. the contact stated that the driver's side door sensor failed to function properly, and the internal lighting remained illuminated and drained the battery. the chime sounded each time the failure occurred, which indicated that the door may be open when it was closed. the vehicle was taken to the one dealer twice and the sensors were cleaned. within a year of the first repair, the failure recurred. the vehicle was taken back to the dealer, but the contact was uncertain if the dealer cleaned or replaced the sensor. the manufacturer was notified of the failure and advised the contact to take the vehicle to the first dealer again and then a second dealer for further diagnostic testing. the contact was waiting for a response from the manufacturer. the vin and failure mileage were not available.

The "door ajar" lights do not go off for the front passenger and front drivers doors. it appears the doors are shut, but the censors do not go off. because the censors do not go off, the dome light stays on making it hard to see at night and draining the battery. the doors do not lock making it a safety issue. when the drivers door censor is on, it sets off other alerts like "shift to park" and "engine is on" because it thinks the doors are open and it continuously beeps or alerts me. this has been happening for almost one year. i took it to the dealership and they charged me to clean the latch. they said this had been an issue with other explorers and sometimes it helps, sometimes it does not. it did not help. i have been dealing with it for almost a year. the dome light stays on even when the keys are not in the ignition. these censors come on when the engine is started, in park, and sometimes randomly while driving.

Exhaust small after high acceleration lasting about five minutes then diminishing. setting of the hvac system seems to be irrelevant, on or off. i previously brought this vehicle to my local ford dealer approximately a year ago (2015) for this specific exhaust smell issue but they said they couldn't duplicate the issue. this issue has been and continues to occur.

Experiencing strong sulphur smell inside vehicle. (during acceleration and when rear air is on). drove vehicle all summer with my children riding along and i thought my 8 year old was experiencing car sickness. we would have to pull over because he would get sick to the point of throwing up many times. i just figured it was car sickness because i didn't smell any fumes (it all makes sense now, carbon monooxide is odorless). when riding in our other vehicles, it never happened. he rode 5 hours to the beach and 5 hours home in my husbands 2013 gmc 2500 and didn't get sick once. i took my car to the dealership to have the wheel bearing replaced today (10/11/16). i told them to check the catalytic converters to make sure they weren't plugged because of the odor (the strong odor started yesterday). they call me and tell me there is a tsb *service bulletin" and certain 2011-2015 explorer have exhaust fumes leaking into the vehicle. it all started to come together. i called ford and because my 36/36,000 warrenty ended (i have 45,672 miles on it now), there is no coverage. i even purchased the extended ford plan and they said it won't cover it either. i have to pay them $480 to try to fix it. i've read peoples experiences and their solution to fix it hasn't worked for anyone. i bought a carbon monoxide detector today and when i pick it up tomorrow, i am going to place it in the car where my 8 year old sits and turn the air on. i will also record the results on the detector to see what happens. extremely disappointed in ford! they haven't even made anyone aware of this problem and they don't intend too! its a big secret for them because that is one of their best selling vehicles. and good luck getting it covered!

Tl* the contact owns a 2013 ford explorer. while operating the vehicle and depressing the accelerator pedal with the air conditioner activated, exhaust fumes emitted from the air conditioning vents. also, the front driver's side door ajar sensor illuminated although the door was secured. eventually, the door could not be locked at all. the vehicle was taken to the dealer where it was diagnosed that the door latch module was faulty and needed to be replaced. the manufacturer was not notified of the failures. the failure mileage was 36,000.

Tl* the contact owns a 2013 ford explorer. after it rained, the vehicle accumulated water on the interior passenger floor, the seat belts were saturated, and water entered through the vents and poured out from the headlights. when the vehicle came to a stop, the contact heard the sound of water throughout the body of the vehicle. there were no warning indicators illuminated. the contact also observed the smell of mold. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that there were no open recalls. the failure mileage was approximately 45,000.

The driver side door at times will not latch, has swung open while driving, and the door handle at times is almost falling off.

Shift to park issue - the vehicle is in park but the dash lights up and says "shift to park'. this happens even though the vehicle is actually in park. after several tries cannot get the dash light to turn off. problem is even though the car is turned off the back light on the dash will stay on thus draining the battery. if you don't drive the car for a few days you could come out to a car that won't start because of a dead battery. had it fixed at my local dealership costing roughly $500. the technical service bulletin that is out on the issue says to replace the entire shifter. the problem is something on the inside of the shifter. my vehicle has less than 60,000 miles. this is a very common problem (just google "shift to park"). according to the tsb this affects explorer, edge, and some lincoln models as well. disappointed ford will not take care of since this is a safety issue. dealership service manager says ford should pay for it (bob utter ford) and ford customer service line says they only pay for items under warranty, recalls, and the customer satisfaction program. this does not fall under any of those per ford. ford should anti up for this as a recall since it is a safety issue and a very common problem. vehicle stationary during problem.

My wife was driving and i was in the passenger seat. we were driving on the freeway in the number 1 lane at about 65 mph. we felt a jolt, the wrench warning light immediately came on stating "see owner's manual". the vehicle lost acceleration, the gas pedal was not working and the vehicle would not accelerate. while the vehicle still had foward momentum, my wife had to quickly cross several lanes to avoid being hit from other vehicles so that we would not get stuck in the middle of the freeway. we were able to coast off the freeway and stop. the vehice was placed in park and she shut the engine off. after approx 5 minutes, we restarted the vehicle, the warning light was gone, the vehicle operated as normal and we were able to drive home. according to the ford dealership, the electronic throttle box has to be replaced. this vehicle is only 3 1/2 years old with 29,000 miles. this should not have occuered. this particular part is not on fords customer satisfaction program. the part is defective and ford is replacing them on other vehicles but not on the ford explorer.

Corrosion bubbles on hood. it is a sahem on a 2013 truck.

Takata recall ford 2013 explorer was taken into harrison ford, wellington oh on may 5/15/2015 for nhtsa recall 15v171 (interior door handle spring). dropped off and picked up same day. explorer was and still having signals as front driver side ajar. for a while the door had quit to my knowledge. fast forward to today 9/29/2016 explorer was taken into dealership for continuous displacement for door being "ajar". dealership above printed the notes about car having factory recall being done. even the service desk clerk questioned said notes from technician. as a result i was charged $106.94 for a diagnostic, and explorer was not fixed. i even asked why would my vin show up on this website " nhtsa" . no answer. the driver door will not close, per my information screen. it concerns me if it is not closed, could it be the spring from the recall that was not fixed? i do have an invoice attached to show work was supposedly completed on said day. also today i was charged $2.55 for a handle i was never made aware of today 9/29/2016

Door ajar warning light will not turn off after car has been started. problem was brought to ford dealership's attention but would not cover under the 3 year warranty as we missed the cutoff by 2 months. this condition has lasted for 6 months as we continue to hope that a recall notice is issued.

Tl* the contact owns a 2013 ford explorer. when the accelerator pedal was depressed, exhaust fumes emitted inside the vehicle without warning. the vehicle was taken to the dealer where it was diagnosed that the grill assembly/vent air, molding, valve assembly, and auto drain needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 57,897. ..updated 10/13/16 *bf updated 10/18/16.*jb

Periodically when driving and or stopped or slowing down at an intersection i smell gas or fumes or what may be carbon monoxide. i notice it the most when driving for a longer distance, like more than 30 mins. this has happened multiple times over the last 2 years the date listed below was just the last time i noticed it. it makes me and family sick to our stomach and instantly have headaches. i have taken the car in twice to where i purchased it and they cant seem to find anything wrong. purchased car from carmax on 1/17/15.

Dashboard and center console severely vibrate when closing door with engine running and brake pedal depressed. . diagnosed vehicle at all american ford in paramus nj. tech advised that there is something loose in steering gear motor and it may fail at any time. steering rack needed to be replaced at owners expense. after expensive repair no more vibration is present.

The service power assist and service advance trac warnings come on while driving on the highway. no problem if continue driving, however if turn off power it become impossible to steer when turned back on. the blinkers will also not work when this error happens. bought brand new rack and pinion from ford dealership did not fixed the problem.

A certified ford service department diagnosed our vehicle for exhaust fumes entering the cabinet through unsealed seams in the rear of the car. we took the explorer in for a diagnoses after smelling what appeared to be exhaust fumes inside the car. at the time, we have no idea what was causing the fumes smell, so my husband drove the car in an attempt to rule out a few issues. not even 20 minutes into driving, he felt nauseous and dizzy. he immediately pulled over and refused to continue driving the vehicle. afterward, we took it to a ford dealership, where the service department provided the aforementioned diagnosis.

I stopped for gas on a long drive. when i got back into the vehicle and started it no sound would come out of the speakers. all the stations were working just no sound at all.

Smelling exhaust odors inside the vehicle. exhaust smell occurs when you are at full throttle, such as when you are trying to enter a highway. the smell stays in the vehicle, and it is very strong.

Two things: the window outer pillar mount randomly flies off of the vehicle. my glass guy has even traded out the whole part and again it has flown off. this glass guy is the one who does glass for the ford dealer here. 2 - the exhaust that comes through the rear air vent not only smells bad but makes me and my kids very ill.

Carbon monoxide in the cabin. intermittent check engine light vin corrected - 2013 ford explorer xlt

Exhaust entering cabin during acceleration.

Tl* the contact owns a 2013 ford explorer. the contact stated that the vehicle experienced a loss of power steering. the advance trac system and service power steering warning indicators illuminated. the vehicle was taken to the auto plaza dealer where it was diagnosed that it needed a new steering column. the manufacturer was notified and informed the contact that the vin was not included in nhtsa campaign number: 14v286000 (steering). the failure mileage was approximately 71,000.

Exhaust leaks into cabin under acceleration

Door ajar is on even when the door is close and alarm for this keeps going off also the inside front interior lights stay on.this in on going had it fix once and now its back again.with 24,000 miles and thousands with the same problem this should be a recall this happens when you shut vehicle off and when driving.

Door ajar warning during closed doors. after research on internet for a solution, seems, that this is on going issue with ford door latch locks.

When i am driving in motion on any type of road and i accelerate i get an exhaust rotten egg smell inside my vehicle, i called the dealer about it, they acknowledged there is a tsb and problem but wouldn't fix it because my mileage is past warranty coverage. they told me it would cost me about $2,000 out of my pocket to repair. i don't have the money to repair it or buy another vehicle being on social security. ford needs to recall this vehicle and repair it, but they refuse, very sad how they can get away with this flaw at the cost of small consumers! after reading on he internet about the his, i'm sure there are thousands with this problem! the us government needs to step in and help us with this!

Exhaust fumes in cabin.

The paint on the hood is bubbling and peeling off. it has not been exposed to excessive brine or weather.

Tl* the contact owns a 2013 ford explorer. while driving 75 mph, the power steering became loose, and the service advancetrac and service power steering warning indicators illuminated. the contact parked at a nearby restaurant. the vehicle was towed to the dealer (palm springs motors located at 69200 ca-111, cathedral city, ca 92234; (760) 328-2102) where it was diagnosed that the steering wheel assembly needed to be replaced. the vehicle was repaired. the manufacturer was contacted at 800-392-3673 and opened case number: cas-12599770. the failure mileage was 62,988.

Loss of drive control transmission shifts out of first gear and rpms go up to rev limit, but no or extremely slow forward motion like the vehicle is stuck between 1st gear and neutral. happened twice from a cold start several months between occurrences. start vehicle, back out of driveway, stop, change to drive, move forward about 200 feet and the shift from 1st to second gear does not happen correctly like the vehicle is stuck in 1st gear or neutral. very unsafe, can cause accidents. also some unexpected hard upshifts / downshifts.

Rotten egg/sulfur smell in cabin during hard acceleration / c02 infiltration causing passenger headaches / nausea. when accelerating to highway or freeway speeds or accelerating to pass a vehicle there is a significant sulfur smell in the cabin. the smell is significantly worse when the air conditioning is on and in recirculate mode, but is present regardless of ac or recirc mode (can be when vent or heat is active also).

"takata recall" i purchased a 2013 ford explorer and the windshield pillar has completely flown off while going down the road , i had the drivers side fixed and 2 days later the passengers side flew off. thanks goodness this did not cause a wreck. this should be a recall i have seen lots of complaints on this, and it cost around 400 to fix. attached is a picture of one side before it flew off

About 6 months ago my car stalled after being parked at a major highway red light. i was luckily able to pull off the road safely. the wrench warning light came on (power train issue) but after shutting off & restarting the car worked fine. i had it serviced after & it didn't happen again until last friday,6/16/17. again after being stopped at a light on a major road & causing me to pull off the road. it has now happened 6 times in a week. always after a stop sign/light. every time it seems to lose engine power, the wrench light comes on and the car slows to a scary slow speed. after turning the car off, the light goes away and the car comes back on. after researching the problem online we thought it was the throttle body like others have had. on 6/20/17 we took it to the shop and got the code p2111 (throttle actuator control system - stuck open). they cleaned the part, the code went away and it's been stall free until today, 6/23/17. i didn't make it a street over from my house before it happened again at a 4-way stop. i immediately came back home and the car will sit in my driveway until i take it to have the part replaced. after reading so many accounts of this happening and certain models getting recalled or "customer satisfaction plans" i don't get how ford hasn't had to replace them all. it is dangerous! i am fortunate enough to not have caused an accident each time this has happened, but i am literally scared to death to drive my car. if i do i spend the entire time tense & driving slow in the right lane in case it stalls & i have to pull over. ford should not get away with having scared drivers on the road when this is clearly an issue with their vehicles. my car is 4 years old and i take care of it. i should not be scared to leave my house in it. nor do i think i should have to pay the $100+ it's going to take to replace a part they know to be faulty.

Tl* the contact owns a 2013 ford explorer. while driving 35 mph, the power steering seized. the vehicle was towed by ford motor company to quark and quincy located in quincy, massachusetts where it was determined that the rack and pinion was defective. the manufacturer stated that the contact's vin was not included in the steering rack assembly recall per nhtsa campaign number: 14v286000 (steering). the failure mileage was approximately 70,000.

My vehicle has never been in an accident before. however, last weekend driving down the highway, my boyfriend and i hear this loud "thump". both of us thought maybe a bird hit us or something because there hadn't been anything in the road. so we pull of the highway at the next exit, get out to expect feathers, but instead find that the drivers side windshield pillar trim molding was completely gone. had been ripped off by the wind - which it wasn't even windy that day, just the wind of going down the highway. dropped it off to the dealership last night to be fixed and they told us this is a "common issue" with the explorers! how can this be a common issue and no fix in place??? it is in for service now at the dealership and i'm still waiting to hear if this is covered under warranty or not.

Front moulding around windshield on both sides came flying off the car on the highway. very dangerous potential road hazard to all drivers on the road. there are dozens of documented cases of this happening. see link below. ford sent me to you as they said they will not do anything. http://www.carcomplaints.com/ford/explorer/2013/windows_windshield/windshield_trim_flies_off.shtml

Tl* the contact owns a 2013 ford explorer. while driving 10 mph, the power steering failed without warning. while making a right turn, the steering wheel became unresponsive and would not steer left of right. the vehicle was taken to baytown ford of baytown, texas where the power steering control module software was updated. the manufacturer stated that the vin was not included in nhtsa campaign number: 14v286000 (steering), which was directly related to the failure. the failure mileage was approximately 73,000. updated 08/03/17*lj *tr

Tl* the contact owns a 2013 ford explorer. when the engine was started and the vehicle was shifted into reverse, the steering wheel became difficult to move. the power steering assist warning indicator illuminated. when the contact turned off the engine and restarted the vehicle, it returned to normal operation. when the warning indicator illuminated, the engine became difficult to start. the vehicle was not taken to the dealer. the failure recurred several other times. the local dealer (lorenzo ford located at 30725 s federal hwy (us1), homestead, fl 33030 888-454-9476) was contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-392-3673 and stated that the vin was not included in a recall. the failure mileage was 60,000.

On may 31, 2017, i was involved in a collision in which my 2013 ford explorer struck a red light runner at approximately 35 - 40 mph. my vehicle sustained significant front end damage. so much so, it's a total loss. the most alarming detail is that my airbags didn't deploy at the time of the accident!! neither the driver side nor the passenger side. i know that ford has a number of recalls in regards to defective airbags but i couldn't find anything in regards to the 2013 ford explorer even though there have been a number of complaints. ford really needs to look into these defective airbags within this model before someone is killed or severely injured. no warning lights, no airbag lights, etc... ford is even refusing to send a "rep" to where my vehicle is being held to conduct an inspection of it...

The front edge of my hood is now corroded all the way across my aluminum hood. there are multiple 'rust' bubbles and now paint is falling off. the rest of the car is pretty much immaculate.

"takata recall" i purchased a 2013 ford explorer new with 6 miles i currently have 59900 miles and driving on the highway my drivers side windshield trim flew off by itself without any damage. thankfully did not cause an accident we only heard it flew off we didn't know it had until we stopped, and noticed this to it it still has the original windshield and i took to rich ford where i bought the car and was told it came unglued ! i have never had this issue before and have owned several pre-owned cares without anything like this happening my car interior has cracked at the seam again this is a 4 yr year old car with no other damage i just have a little tear on the driver side door where the door handel is. i have had the locks on the passenger door fixed twice it stops working due to mechanical error you have to manually lock and unlock it this is very unsafe as we know that are cars need to be locked in motion and when we park. this i have 2 separate invoice for fixed at quick lanes at rich ford in albuq,nm none of these issues have recalls on them

The passenger side “a” pillar plastic cover flew off at highway speed. cars behind me swerved and could have caused a catastrophic accident. the rubber gasket was dangling and consequently blocking the passenger rear view side mirror. ford is stating that it “is not a factory defect” and consequently i should pay for the replacement (even though i bought the car new, and also purchased their “premium care warranty.) the car has 40k miles on it.

Passenger door ajar light remains illuminated when the door is closed. interior lights remain on even at night causing hazardous driving conditions

Black window trim on drivers side blue off while at speed on the highway. this is the second time this has happened. the other side blew off approximately 18 months ago. both instances were repaired at future ford in clovis ca. i live in very hot summer environment. i feel the sun is baking the black window trims and causing the retaining clips, and adhesive, to weaken. both times happened on the freeway at approximately 70 mph. the first time was in a strong crosswind in the late morning. temperatures were in the 80's. this time, was in the early morning, approximately 0830. the temperature was in the high 60's.

When the a/c is on, or if the car is parked and idling, there is the smell of exhaust in the cab of the vehicle.

My vehicle is exhibiting the exhaust smell in the cabin concern. it has been verified by the technician at jones ford in north charleston, sc. i purchased the vehicle used in january 2017. it currently has 58000 miles on it. ford is telling me that they will not cover this issue under the extended warranty i purchased from them.

It's making real loud noise. trys to pull the car off the road. it's very dangerous, unsafe to drive.

Windshield trim flew off. passenger side at 42,000 driver side at 53,000 miles.

Began experiencing some light binding in steering while driving highway speed. exercised the steering back a forth a little. advancetrac stability control was turned off by the vehicle control system and steering service warning appeared on the dash. vehicle became difficult to steer. vehicles from my model year were recalled for steering gear failure (14s06), but my vehicle was manufactured after the relevant date. ford is making me pay for the repair (new steering rack) for $1520 (parts and labor).

We have had continuous problems with carbon monoxide entering the passenger cabin of the vehicle. this vehicle is a marked police department patrol vehicle, a 2013 ford police interceptor utility suv (explorer). we have taken the vehicle back to the dealership 5 times for this problem, and it still has not been repaired. the vehicle has been equipped with an after-market carbon monoxide detector. when the driver quickly accelerates while the hvac system is in "recirculate" mode, the driver can smell exhaust fumes. the co detector also gives an alarm. we have taken the vehicle to a local fire station, where they used an industrial gas detector, and they have detected up to 35 ppm of co in the front seat area. (the firefighters told us they are required to wear a respirator at 35 ppm.) the driver's blood level of carbon monoxide also has been tested, and 5 ppm of co was found in his blood immediately after driving the vehicle (he is not a smoker). two primary repairs attempts have been performed. the first was to repair a "pinhole" leak in a gasket on the catalytic converter. the second was a technical service bulletin, where the rear bumper was removed and sealant was applied around some vents. neither repair was successful. we are preparing to return the vehicle to the dealer for the 6th time. we have had to pay out-of-pocket for all repair attempts so far. right now, the vehicle has been parked and we cannot drive it because it is too dangerous.

Cabin fills up with exhaust fumes after speeding up

The vehicle began making rubbing/grinding noises when steered (both directions) in normal operation. this was accompanied by sluggish steering. at one point the warning lights indicated that the steering system required service "now!". upon pulling over and stopping, the steering locked up, making the vehicle unable to drive. my ford service tech advised that the steering gear box was "bad". they replaced the defective part at the expense (to me) of $1,700.

Paint is chipping and flaking off from under the paint. bubbles are forming along the edge of front hood and tail hatch.

Suv will indicate door is open when is not,due to faulty door latch.

My drivers side and passenger side doors only open from the inside. my back passenger side door does not open at all. i've had the front locks greased and they still only open from the inside. so to get in the vehicle, you have to unlock it, open back driver side door, reach in and open driver door and then passenger from inside. no mechanic i've spoken with or taken my vehicle to has been able to get in the back passenger door including the dealership.

Tl* the contact owns a 2013 ford explorer. while making left or right turns, the steering wheel seized and the vehicle stalled. the contact was able to restart the vehicle. the dealer was notified and scheduled an appointment to inspect and diagnose the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

Paint bubbles pushing up on hood

Driving 80 mph on the turnpike and steering becomes very difficult to manuveur. if the steering would've froze, it could've resulted in a fatal crash going 80 mph. take to dealership and it needs a new power steering rack which costs $1,800. it appears certain vins for my year, make, model were recalled for the same issue but my was not and is not eligible but is having the same issues. this is a major safety issue and needs to be resolved by ford.

When shifting to park, the vehicle will not register that car is in park. i.e. the p will not light up and if you turn car off it will beep telling you to shift to park. in my 2001 explorer it would get stuck shifting to park as well. seems to be a vehicle issue because both vehicles have different shifting mechanisms. happened 6 months after i purchased it in 2015 and till does it to this day.

Tl* the contact owns a 2013 ford explorer. while driving, the steering wheel seized and excessive force on the steering wheel was required in order to maneuver the vehicle. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 77,000. updated 06/13/17 *bf *as

Tl* the contact owns a 2013 ford explorer. the contact stated that there was an abnormal exhaust odor in the vehicle. upon activating the air conditioning unit, the exhaust odor became stronger and spread throughout the vehicle. as a result, the contact was unable to drive the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 75,000.

While on the highway driving home, i got a yellow caution message to service the power steering soon. i exited the highway to make a rest stop and when i started the vehicle again, the same message popped up, followed immediately by a red warning message to service power steering now. vehicle had no power steering on the remaining drive home.

Since purchasing our ford explorer new exhaust fumes fill the cabin when accelerating (increase in rpm). after long trips causes headaches and dizziness. it's been an ongoing issue for 4 years. we have had the ford service bulletins for this issue performed and problem remains.

Rust and paint bubbled along front edge of hood.

I bought car may 3013 started smelling exhaust inside the vehicle and kept asking the dealer to please check it out and asked if there were any other complaints for the same. they acted as though i was crazy never checked it out and i requested it every time took it in for oil and tire rotation. after a while when i would be in the vehicle and excelerate it would smell as though some one dumped a can of gas in the back of the car. when took in the last time dealer i bought it from told me would cost me too much to fix as it was a big job just don't use your real air conditioner. we live in florida and my grandchildren ride with me that is not an option. the fumes happened when exceleration at low and higher speeds not during same circumstances. the last time where as it had been on the open highway i was simply doing a left turn and this time the exhaust was in the front passenger seat area. this happened for the last four years i reported to ford customer service the gave me claim number have not heard back. case number is cas10895619

The power steering went out and the suv was hard to steer. this happened when i first started the vehicle. the ford dealer said that it was the rack and pinion and will need to be replaced in the near future. i have seen a recall for this problem on a lot of 2013 ford explorers but the dealer said that mine was not one on recall. i believe it needs to be because this is a safety hazard and evidently a common problem on the ford explorer. the dealer stated that the cost to replace it was $1800. the description of the problem on the recall fits exactly to the problem this vehicle is having.

I was driving my 2013 ford explorer when i went to make a turn and the wheel froze without warning. the electronic power steering failed and i was told i needed to replace the steering rack and it was not covered under warranty.

There is a consistent smell of sulfur or gas coming into the car through the vents. i was light headed and dizzy while driving. stopped and roll the windows down. this was not just once but ford is doing nothing about the problem. i searched for recalls and they said there is no recall on my ford explorer for this issues. please advise as to what i am to do?

I have been experincing exhaust fumes inside the vehicle when i accellarate at a high r.p.m.

Tl* the contact owns a 2013 ford explorer. while the accelerator pedal was depressed, there was an abnormal exhaust odor in the vehicle. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the failure was inherent to the model vehicle. the manufacturer was not notified of the issue. the vin was unknown. the failure mileage was approximately 30,000.

Fuel odor when starting the vehicle and exhaust smells while driving

I purchased my vehicle as a used car coming off of a lease at a certified ford dealership. the vehicle now has 31000 miles. the factory warranty ended 10/2016. i first noticed this problem late 12/2016. the vehicle exhibits a strong exhaust odor in the passenger cabin during all times of operation. the odor is much stronger when the vehicle is stationary (i.e., idling at a traffic light) and is very strong during and immediately after hard acceleration. it seems as though the exhaust odor is actually coming through the vehicles ventilation system. the exhaust odor often leaves me feeling sick if i do not crack open the windows for fresh air. i have called my dealership (miller ford, mount holly, nj) and explained the problem. the dealership acknowledged having previous similar complaints and stated that there was a service bulletin designed to address the issue. however, since my vehicle is no longer under warranty, the cost of the repair would not be covered. i now have been driving the vehicle for approximately 3 months, enduring these exhaust fumes. i feel that this is a serious safety issue that could adversely affect my health and the safety of others if i were to become overwhelmed by the exhaust's co. i cannot afford to just stop operating this vehicle and buy another.

Recently, on the hood of my car, the paint has started bubbling. apparently this is a known issue and ford issed tsb about it. i have not choice but to replace the entire hood as there is no way to repair these areas.

The right side passenger windshield moulding flew off of my car when i was on the highway i believe- heard a sound but did not realize what happened. this is not a wear and tear item. there is now damage to the side door where it hit the car. i was told by the ford dealer that this is something they have seen happen but ford has not done a recall. i am very concerned about the danger of this part flying off a car.

“takata recall” strong smell of sulfur,engine oil and gasoline.

Paint bubling at hood front edge

We had to replace the headlight pig tail twice as it melted to the bulb

While driving my 2013 ford explorer during acceleration i noticed the smell of exhaust in the cabin of the vehicle. about that same time i started to feel dizzy and nauseous. i have made a complaint about this matter in the past with nhtsa and have yet to receive any feed back for this matter.

When accelerating inside cab fills with fumes. was fixed once to no success.

Vehicle has become hard to steer & takes extra effort. was diagnosed by ford dealer as having a faulty electrical component in the steering rack. ford service manager stated the steering can completely lock up while vehicle is moving if steering rack not replaced. steering rack must be replaced at approx. cost of $1500.

For the past several months, i have been getting a foul order emanating from my vehicle. i smell it inside the cabin as well as the exterior of the vehicle after stopping. the odor becomes stronger with longer engine run times or harsher driving conditions. the odor does not smell like oil or gas. i can best describe it as acidic or chemical. i have taken it in to my local ford dealership for resolution. the service advisor acknowledged that he can smell the odor as well. unfortunately, they could find no specific cause for the issue. the action they took was to power wash the engine compartment under the belief that it may have been a dead animal. unfortunately, the smell has not disappeared after that dealership action. i am obviously concerned that it is posing a safety risk.

Tl* the contact owns a 2013 ford explorer. the contact stated that while the driver was driving at various speeds, there was an odor of exhaust/carbon monoxide emitted through the vent of the vehicle, causing the driver to become drowsy while driving. the contact stated that the exhaust odor remained permanently in the vehicle. the vehicle was taken to autonation ford dealer, located on 1227 gulf freeway, houston, tx 77034 where it was diagnosed that the exhaust system needed to be refill. the vehicle was not repaired due to the repair fees. the contact called the manufacturer where it was informed that the warranty did not cover the repair and referred the contact to nhtsa. the approximate failure mileage was 48,126.

Exhaust fumes are leaking inside the cabin while driving and after accelerating.

Windshield pillar, left side is loose and has caused the weather stripping to degrade and detach. have read from other owners the pillar molding will detach when driving down the road.

Tl* the contact owns a 2013 ford explorer. the contact noticed an abnormal carbon monoxide odor inside the vehicle while using the air conditioner. the odor was also present when the contact accelerated to pass other vehicles or while driving high speeds. in june of 2013, the vehicle was taken to leif johnson ford (501 e koenig ln, austin, tx 78751) where they verified the proper seal of sealed mechanic joints. the contact took the vehicle back to the same dealer in august of 2013 due to the odor. the dealer checked the moulding, adhesive grill, inlet valve, assembly auto drain, under coat, and performed tsb 121204 where they replaced the co-seams and installed both new vents. in september of 2013, the contact took the vehicle to a second dealer (covert ford lincoln, 11514 research blvd, austin, tx, 78758,) in reference to the carbon monoxide odor due to acceleration. the dealer checked the cabin air filter and exhaust for leaks/damage, along with regular routine maintenance; however, no diagnosis was provided. the contact sent a letter to the second dealer in october of 2013 about the odor in reference to findings from the internet. the contact asked the dealer to compare the failures and inform her of ford's outcome. the contact took the vehicle to tow other mechanics where the exhaust was adjusted; however, the remedy failed. the failure continued throughout the years and the ford dealers could not provide a solution through june of 2015. the contact stopped attempting to repair the vehicle due to frustration, time, and money. the manufacturer was not contacted or made aware of the failures. the failure mileage was approximately 5,800.

Tl* the contact owns a 2013 ford explorer. while the vehicle was stationary with the air conditioner activated, the contact smelled an egg-like odor inside the vehicle. the contact rolled down the windows to release the odor from the cabin of the vehicle. freedom ford of evensburgh, pennsylvania was made aware of the issue and stated that there was no recall. the dealer further stated that an extensive procedure would have to be performed to address the issue, which included removing the bumper to locate the odor. the manufacturer stated that there was a tsb for the failure, but the vehicle was out of warranty. the failure mileage was approximately 30,000.

Fumes accumulate in the cabin of the truck while operating causing lightheadedness and headaches since we purchased the vehicle

I am experiencing the driver "door ajar" issue with my 2013 ford explorer. the vehicle has 36k miles. i was told that the door latch assembly is bad. when the door is closed the vehicle's computer thinks it's open and keeps sending alarms from the panel. i have been researching this issue and it seems that many ford products are experiencing this issue. i am complaining because i think ford needs to recall and correct the faulty door latch. this problem is also a safety issue for me. i have grandchildren that often ride with me. because the vehicle thinks the door is open, i can not activate the locks. so while the car is in motion, it's unlocked. i can not drive my grandchildren in this vehicle for fear that one will open the door while the car is in motion. very unsafe. i have to come out of pocket to fix this issue. ford should be ashamed of themselves. they know about this issue with some of their 2011 - 2014 explores, escapes and etc. they don't give a hoot.

The smell of gas through the ac vents at all times. it is especially strong when the air is first turned on.

Tl* the contact owns a 2013 ford explorer. while driving 65 mph, the driver's side windshield panel separated from the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the vehicle was not repaired. the dealer was not contacted. the manufacturer was contacted. the approximate failure mileage was 76,000.

Tl* the contact owns a 2013 ford explorer. while the vehicle was on an incline with the accelerator pedal depressed, the odor of carbon monoxide entered through the cabin without warning. while the air conditioner was in recirculation mode, the contact attempted to accelerate past other vehicles and the abnormal odor was noticed. the dealer (ed shults ford-lincoln, 2258 washington st, jamestown, ny, 14701 716-484-0121) was contacted four years ago (one year after purchasing the vehicle) in reference to the abnormal odor. the contact was informed that there was no open recall. the vehicle was not taken to a dealer or made aware of the failure. the manufacturer was not contacted. the failure mileage was approximately 10...updated 09/28/17 * updated 10/27/2017*js

When driving my ford explorer to get on the highway, i started speeding up and the rpm’s went higher than 3.5 for just a little time frame, but then this awful smell (smells like burnt hair) started coming in through the vents. i believe the smell is coming from the exhaust system.

Under strain with air conditioning in recycle mode the exhaust fumes fill the cabin of the vehicle. in may 2016 the dealer preformed tsb 14.0130 reprogramming of the hvac module. replaced air extractors and rear fender mouldings. retested it and said it was ok. after doing their repair it did help some but it has not solved the problem.

Tl* the contact owns a 2013 ford explorer. while the vehicle was idling, the contact noticed an abnormal, stringent exhaust odor without warning. the odor was also noticed inside the vehicle while driving. the dealer was not contacted. the manufacturer was contacted and stated that it was the contact's responsibility to have the vehicle diagnosed, and that there was no recall for the failure. the failure mileage was approximately 87,000.

I lost power to the electric power steering while parked. it needed to be replaced at my own cost.

Exhaust from the engine comes into the passenger area of the vehicle, especially on long trips causing headaches. at first i thought it was an issue of outside air coming in but i have the button pushed for inside air. this has been an ongoing issue since i purchased the vehicle at the end of 2013.

The turbo boost went out on my 2013 explorer, i have had this vehicle for 15 months and it has 76000 miles on it. apparently the part is backordered due to this happening to a ton of explorers. i had to go on a waiting list and i am number 488 to get this part, they are telling me it will take months and it is unsafe to drive. i could loose power when driving and make things worst. this is a safety issue and i can't be without a car. the dealership will not give me a loaner car either. i have seen a lot of e-mails regarding the same thing, don't you think that this should be a recall due to safety issues? i am beside myself and have know idea how i am going to be without a car, do i chance driving it and may possible get killed because i loose power? the check engine light comes on and off all the time when driving no matter where i am driving...

The power transfer unit (ptu) leaks. the ptu supplies power to all 4 wheels to my 2013 awd ford explorer. the ptu is sealed and is lubricated with a "lifetime" lubricant. this lubricant is not recommended to be changed or serviced, as it has a lifetime longevity. losing functionality of the ptu causes the vehicle to run rough and reluctant to move.

Toxic exhaust fumes enter the vehicle upon accelerating , fumes cause can be smelled by everyone in the cabin. fumes smell is very heavy and wont go away unless windows are all open and we stop accelerating. has been affecting the vehicle for several years. ford motor company or dealership will not help . i contacted ford motor co this morning and they advised that i was out of warranty and there is nothing that can be done.

It will down shift and take off faster by it self . and 2 no is the exhaust fumes that come back inside the car . we have had many friends ride with us and family members and they get sick in our vehicle also

When accelerator is opened to full throttle an odd odor is emitted into the cabin. this odor cannot be controlled regardless of ac settings at the front or rear of the cabin. odors can be overwhelming and resembles burning fumes, causes dizzynsss and headaches. *tt *bf

I believe that carbon minoxide has been leaking into the cabin of my 2013 explorer limited. i often notice that after driving my vehicle i will feel very lethargic, sleepy, nauseous, or have a bad headache. sometimes i can even taste gasoline in my mouth. it causes a slight burning sensation in my throat. i've had this vehicle since august 2015. i have noticed that i've felt sick with the symptoms mentioned above more often than not since i started driving this vehicle. ford motor company has acknowledged this issue with the explorers to a certain extent. however, it seems as though nothing has officially been done to fix the issue to protect consumers. i am extremely disappointed that ford motor company hasn't issued a formal recall for these vehicles. i don't feel safe!!!

Takata recall toxic odor coming from air compressor through air vent on passenger side front seat while in motion

I know there is recalls for carbon monoxide exhaust fumes coming into cabin for fords i think mine has this issue

When accelerating quickly (i.e. to pass someone) within a few seconds the cabin fills with a sulfur/rotten egg smell that lingers for about a minute. the smell is so noticeable and pungent that my small children complain of the smell. this has been going on since i purchased the car, but have recently become worried when i saw reports of carbon monoxide poisoning and complaints of the same thing i am experiencing.

Ford explorer hood corrosion. i purchased this vehicle new on 4/25/2013. the hood started to show corrosion and i had sawgrass ford in hollywood, fl. repair the hood on 5/13/2015 with 24,420 miles on it. the corrosion returned and was repaired again on 1/8/2016 with 35,110 miles on it by sawgrass ford. the vehicle now has 48,830 miles on it and the hood now has 3 areas with corrosion and the steel frame under the hood is rusted out and almost completely gone.

There is fuel fumes throughout the interior causing headaches.

Carbon monoxide poisining!! (exhaust leak) on 6/1/2017, i noticed an hazardous odor in vehicle while driving. the local news have reported the serious health risks of the ford explorer giving off this foul smell. some police departments have pulled the vehicles and are not using them anymore because it is dangerous. ford said they will repair the issue at no cost. i want ford to repair my vehicle too because this is very unsafe for myself and family. my vehicle is unsafe to drive!!

Exhaust fumes entering cabin after acceleration onto freeway or passing. must open windows to clear cabin of fumes. the problem was reported to tommie vaughn motors, inc. in houston, tx after purchase in 2013. i was assured there was no way exhaust fumes could enter the cabin of the vehicle. i have spoken with local dealer hear in galveston, tx and was told ford has not detected problems with explorer models other than police interceptor. please add my vehicle to list of civilian models with exhaust fume issues. date of original occurrence below is approx. as i do not recall the exact date first reported to dealer.

While accelerating exhaust fumes enter the cab, wife says it smells like rotten eggs or sulfur. ac is on in recirculate mode. it happens more often while accelerating up a hill or entering a highway.

The vehicle was tested and found to have 10 ppm of co in the interior.

Exhaust fumes in the car. covered by tsb 12-12-04 and 12-14-0130. we smell fumes and its unbearable to drive. when we drive the smell gets worse and worse.

Exhaust/gas smell in cabin. when car is turned on and running.

This is my third attempt at this. my explorer has the exhaust problem you are seeing in the news. i have tried to work with the dealership, ford directly and now one wants to acknowledged. i have been chasing this for a few years. my kids and i are getting ill and with 100 degree temp and below zero climate we have to use the air. they also have a problem with their outer window pillars where they will come lose and randomly fly off on the freeway. below is my conversation with ford directly who claim this is rare and does not cause safety risk, to see the dealership who needs to take the car apart at my expense to even try and locate the problem.

Since my purchase of my 2013 in december of 2016, i've always noticed a strange odor inside the vehicle. i first thought this was normal and now after my mom called me about the issues with the ford explorers, i've really been paying more attention to the smell. sometimes i just let my windows down some while driving. and with the growing concern about the police officers vehicles what about us civilians? my grandkids and myself and kids ride in my ford explorer daily. are we not worth protecting by ford issuing a recall to ensure all vehicle owners and their families are safe? i will be getting my vehicle checked as well as my family to make sure we are safe not just police officers. i have noticed this odor when my explorer has been idling with the air conditioning on and when the vehicle is in motion. also i've been having headaches but not sure if the odor is the cause. the below date is just one time. not sure of other exact dates due to thinking the smell was a normal smell

Exhaust enters the cabin during heavy acceleration at medium to high speed. this has been happening since we purchased the car new in 2013.

Ford exhaust i am getting a strong rotten egg smell and a burning smell everytime i drive my car which is a 2013 ford explorer limited 4wd it has been getting progressively worse. this happens when i am on the highway and when i am just driving down the street. i am not sure if it gets progressively worse when the car is going faster because it smells all the time. i just had the car toed to dealership because it will not start. in addition i noticed that i have been suffering from headaches, dizzinessand and fatigue while driving which has never happened to me before. finally i noticed that when there is no power in the car there is no way to open the back tailgate to let people out when you are sitting in the third row of the car so you are trapped back there with the smell.

Exhaust fumes when i accelerate, not floor boarding it but just regular acceleration that you smell in the cabin. i brought it to ford dealership and they said it was nothing. this issue has been going on since i got the vehicle in 2015 october.

Like many others, i have the exhaust smell in the cabin. the vehicle has had the technical service bulletin fix from ford.

Carbon monoxide poising. my ford explorer has been fixed 3 times and the problem still exists. recently this week it has begun to get worse accelerating less than 40 miles per hour. when i reverse out of my garage or when i am at a light i can still smell the strong odor. i have to drive with windows down all the time now. i have contacted the local ford dealer who basically told me they can not do anything further and to contact ford. ford has been of no help. i am concerned that my family and i have been exposed to this carbon monoxide poisoning for almost 4 years. i am upset that ford will not take responsibility for a flaw in their design and are putting so many owners and their families at risk.

Vehicle is a 2013 explorer xlt that was purchased new. it has 69k and is outside the 5yr/60k powertrain warranty. my wife commutes to work and drives the kids to school. we do not tow or haul anything with it. a few days ago she was pulling out of the driveway and hit about 20mph when it lost power and wouldn't accelerate (like it was in neutral). she pulled over and tried to turn around, but there was no reverse. was able to get home with help from a neighbor. if this had happened on the highway or at an intersection the results could have been very different possibly resulting in injury or death. i drove it and the check engine light was on and "terrain management system fault light came on. it through a few codes p0756, p2701, and u3003. had it towed to dealer and they ultimately are saying the codes mean that there is a mechanical failure of the transmission and it needs to be replaced to the tune of $5,800. i called ford customer service and they have yet to do anything. i find it appalling that a 3 year old car with under 70k had a total catastrophic failure of the transmission and i'm expected to cover the entire cost.

Check engine light came on and i lost all power steering on the car. was able to pull over. restarted the car and power steering came back.

While driving an error message with wrench symbol came on and car wouldn't move. i pressed gas pedal and still wouldn't go. i was driving on a city street in heavy traffic..

While driving at night on a back road the driver's side door of my ford explorer suddenly opened for no reason while the vehicle was in motion. the sudden door opening caused me to swerve and i hit the passenger side mirror on a sign post. upon examination after pulling over, the driver's side door handle appeared to be defective. it had fallen apart, a small latch in the handle was broken causing it come loose on the exterior of the door for no reason. the driver's side door handle, the passenger side mirror, and the passenger side window ended up having to be replaced. due to resourcefulness of my husband, we were able to obtain parts and repair the damages ourselves but the cost of the parts alone totaled in excess of $400.00.

Power steering went out, unable to drive vehicle anywhere. very dangerous, could have caused a wreck.

Vehicle will not shift into park. receive message "shift to park". after several attempts, will eventually shift to park (so far). familiar with several complaints of same issue on ford explorer and expeditions with center console

While driving our 2013 explorer on i 95 we lost power steering, warning light came on and driving became extremely difficult. we were driving the speed limit of 70 mph and reduced speed. made it home, parked and turned off vehicle. restarted vehicle and had total loss of steering. steering wheel locked completely. vehicle was towed to dealership where purchased. steering gear assembly had to be replaced due to power steering gear has internal fault. we have been told our vehicle vin # is not currently on the recall list.

This evening my wife ran a few errands and afterwards literally stumbled into our home because of how dizzy she was. i asked her what was wrong and she said she accelerated quickly to get on a busy city street near our house coming home and she subsequently inhaled an "exhaust/burnt hair" smell from inside the car. she could barely even stand straight. we have 2 small children and the exhaust/gas smell has progressively gotten more and more noticeable when accelerating quickly. we've now had the vehicle 2.5 years approximately. every time we fill the vehicle up with gas, the fumes linger inside the car for over 24 hours. i'm seriously worried about my family's safety at this point and we're wondering what action to take next since we don't want to continue driving a potentially hazardous vehicle. unfortunately, we live in a warm state and have to utilize the ac with the windows up almost exclusively.

While driving air conditioning clutch seized and came apart destroying serpentine belt

Tl* the contact owns a 2013 ford explorer. while driving at any speed, exhaust fumes emitted into the vehicle without warning. the vehicle was taken to a dealer, but was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was 34,000.

I purchased this car brand new and then not long meaning months 6 months or so after owning it after a rain i started hearing splashing sounds from the back and i found water all in the back where the spare tire is located and then water all in the back seat floor and under the drivers seat. the dealership would not look at the car as they blamed me for not rolling up my windows and after complaining to the owner they were forced to look and found the back hatch had a crack up under the rack area, which was causing water to come in the car, the sun roof small tubes clogged and covered by a rubber lining causing water to back up into the back seat floors. i was told this was something i needed to take care of as i needed to blow are pressure in these small tubes often to clear debris to prevent water from backing up and going into the back seat. this is a design flaw and the car smells of mold and still is taking in so much water and the floor i feel is going to rust out and render the car useless. as i have owned many cars with sunroofs and never have i ever had to do that and others who own this kind of car do not have this issue.

Tl* the contact owns a 2013 ford explorer. while driving approximately 65 mph, the power steering seized. the failure recurred. the vehicle was taken the dealer where it was diagnosed that the electric steering gear needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was made aware of the failure. the approximate failure mileage was 65,365. the vin was not available.

Tl* the contact owns a 2013 ford explorer. the contact stated that there were strong fumes emitting into the cabin of the vehicle, which caused nausea and headaches. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 30,000.

Tl* the contact owns a 2013 ford explorer. while driving 55 mph, the steering wheel became difficult to maneuver without warning. the vehicle was taken to the dealer where it was diagnosed that a bolt located in the steering wheel fractured and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 30,688. updated 09/30/16*lj updated 10/04/16.*jb

The service power steering warning appeared on the dashboard while towing a camper at 65mph on the nys thruway i pulled into a service area shut off the car and called the ford dealership service dept. where i bought the car the service rep told me that the vehicle was not safe to drive he asked me to start the car and see if the power steering still worked i did it and the power steering did not work the repair was done at no charge under my warranty with no explanation as to why it happened

3rd row drivers side seat belt leaks water. multiple online inquiries from others. affects usability of the seatbelt.

Vehicle lost acceleration (no power,) on highway. had to pull over and barely avoided an severe accident. orange wrench came on signaling a problem. shut car off and restarted, limping home. service was done replacing faulty throttle body control.

Upon heavy acceleration i smell a very strong gas smell. it is so bad i have to roll down all windows and air out cabin. it makes me very dizzy to the point of having to pull off road on many occasions. it gives me a headache and at this point i am scared to drive it or have my kids in car. i am scared to pull out in traffic or accelerate very fast because of the smell and i am afraid of what it is doing to me and my family physically with the prolonged exposure. ford says nothing is wrong when i took it to dealership. please help.

Turn signals malfunctioned constantly. problem allegedly caused by faulty installation of both wiring harnesses at factory. both were replaced. second vehicle in our fleet with this problem. vehicle started losing acceleration; problem traced to faulty throttle body. second vehicle in our fleet with this problem.

On july 5, 2016 i fell asleep while driving my explorer in i-495 south of boston at about 1:00 p.m. i read an article about exhaust fumes in the cabin of this model. wareham ford said that my car had this problem and referred me to tsb 14-0130 showing that ford knows of this problem. i was charged $700.72 to correct this dangerous problem. i think ford should recall these vehicles and pay to fix them. fortunately, there were no injuries or property damage in my case but that might not be so for the next person.

Exhaust smell in cabin during heavy loads on engine. i have had the tsb completed by ford and still have this problem.

The door sensor indicates the door is open when in reality it is closed. this causes a warning bell that does not cease and keeps the dome light illuminated. this condition also causes the alarm system to go off resulting at times in a police response. in order to alleviate the problem you must shut the door repeatedly, sometimes a dozen times or more. this also has run the battery down due to the dome lights and accessories staying on. apart fromt he obvious frustration this problem is potentially dangerous. this is not a one time thing but a chronic and repeated problem that has no real resolution. i see other ford users are experiencing similar problems with their ford explorers.

Since the first week of owning this vehicle, we became aware of a very strong exhaust smell inside the cabin upon hard acceleration. it happens every time. first complained to dealership when i brought in for first oil change and they basically blew me off and claimed they found nothing. that was back in 2013. we have since used a carbon monoxide tester in the vehicle that confirms an issue with levels inside the vehicle. this has occurred repeatedly every time we accelerate hard from the first week we owned the vehicle, to currently. it seems like it might even be getting stronger in smell and lingers longer.

I have taken my 2013 explorer into the dealer ship twice the first time i took my car in i told them their was some thing wrong with the ideal. when i'm sitting with it idaling it feels like the car wants to die. did not fix it then was still under warranty. took it back in a few months later complaining of the same thing the dealership said it was my throttle body it would cost me 450.00 to fix it. that it should of been done the first time. second complaint is that when the out side air is off and have the heater/air conditioning on having to accelerate up a hill or anything that requires to step on the gas we get a lot of fumes into the car. having to roll the down the windows to get the fumes out.

Steering fails on the highway. the service power assist and service advance trac warnings come on. the vehicle looses power steering assist and it will not reset by turning the vehicle off. the blinkers will also not work when this error happens. it has already been to the dealer to be "reprogrammed" but that fix only lasted 1 1/2 days. vehicle is now undrivable without replacing the unit, which is under recall for 1.5 million other ford vehicles.

When the air conditioner is set to fresh air and not recirculate, exhaust fumes enter the passenger cabin under hard acceleration. this can be reproduced every time by a slow speed of 5 miles and then hard acceleration until speed limit. this then leaves the cabin full of strong exhaust fumes. on long road trips we often have headaches that we believe is caused by this even without hard acceleration.

The throttle body fails causing my vehicle to enter "limp" mode regardless of location or current speed. will go 70 on a highway then all of the sudden lose speed and speed control. this issue can also happen when accelerating, slowing down, etc. the biggest worry is losing speed control regardless of location. this issue has been identified in other ford models and is being voluntarily repaired (by ford). however, for some reason the 2013 ford explorer was not included in this. obviously losing throttle control while driving, hence fords voluntary repair of the issue. the issue started two weeks ago and randomly happens. last happened on 05 aug 2016.

Tl* the contact owns a 2013 ford explorer. while attempting to accelerate above 30 mph with the air conditioner activated, the vehicle filled up with carbon dioxide fumes. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired and the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was 77,370.

The sulfur/sitting egg smell from the exhaust system has become so strong that its was giving me head aches and making me feel sick that i had to trade the vehicle in and take a very big loss on it.

Exhaust fumes leaking into cabin of car especially when accelerating or running a/c. currently have an open case with ford but they are refusing to fix this issue at their expense. this is a defect in the manufacturing of the care and therefore should not be out of my pocket to drive a safe vehicle. i have two little kids with respiratory issues and need this issue fixed asap.

We bought the vehicle used and with 48 hours noticed an exhaust smell inside cabin when sitting at a traffic light or stop sign.

The paint on the front edge of the hood started bubbling after about 2 years. after 3 years the paint started coming off. currently there are 3 dime sized spots where the paint has come off exposing the corroded metal hood. it appears the hood was not properly prepped before paint. this is a widespread problem on ford vehicles and should be recalled.

Tl* the contact owns a 2013 ford explorer. the contact stated that the front passenger and driver door failed to close correctly. the contact would close and lock the doors; however, the overhead light and the warning indicator on the instrument panel remained illuminated, which indicated that the doors were not closed. the contact had to close the door several times until the lights were no longer illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 98,000.

My husband and i own a 2013 explorer. several weeks ago when my husband was backing out of the garage and driveway, the vehicle slid into our stone wall and cost us $250 and the insurance company $1955,21. that was when we discovered the 4 wheel drive was not working on the explorer. we took it to montrose motors in montrose, pa and were told that the vehicle did not receive a computer update. supposedly without that update the 4 wheel drive was disengaged. for the computer to be updated. for the computer to be updated it cost us $37.10. we were never notified by ford that this would happen to our vehicle. this accident may now make us lose our accident free discount and increase our premiums also, imagine if we were driving on the road in a snow storm and thought we had 4 wheel drive. we could have had an accident and hurt or killed someone or ourselves. i really think ford was irresponsible for this issue if explorer's have this problem. we were gm buyers and switched to ford, but i have to say i am now disappointed.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the vehicle was emitting strong gasoline fumes without warning. the vehicle was taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 54,000. the vin was not available.

The windshield trim on my 2013 ford explorer flew off while driving on the highway march 4th. the next day, the right/passenger side flew off as well. neither time was i hit or hit anything. many people have filed complaints about this happening to their explorer, yet ford tried to charge me $700 for repairs. i do not believe i am liable for this and i also believe an incident like this could have caused serious damage and/or hurt another driver if they had been behind me.

Tl* the contact owns a 2013 ford explorer. after the contact retrieved the vehicle from the dealer for repairing an exhaust odor inside the cabin, the failure still occurred. the contact was advised by the mechanic that the second step of the repair process needed to be performed because the first step failed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 59,216.

There are times i press on the gas peddle and the car will not respond. mostly while moving on city streets but occassionally when starting up a grade. i did have it into the dealers and they found no code so they could do nothing. told me it was not something that they were aware of. they suggested i try a gasoline additive. this started in fall of 2017 and is becoming more often.

Smells like exhaust fumes inside car while driving or idling sitting still. on two occasions i had to stop and get out of the car because i felt tired and sleepy. most of the time i can't smell anything but my eyes burn and i feel dizzy and lightheaded when i get out of the car after driving. i had someone check the exhaust muffler etc. did not finds anything. i called a ford dealership explained the problem they did admit they had heard of the problem. i am taking it in next week to check it out.

Strong propane gas smell while driving.

Tl* the contact owns a 2013 ford explorer. while driving at an unknown speed, the power steering assist warning indicator illuminated and the steering wheel seized. the contact restarted the vehicle in order to use the steering wheel. the failure recurred twice. the vehicle was taken to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 63,000.

In the spring and summer when driving with my ac on i started getting the worst head akes of my life and was even hospiltised for them and noone could ever figure anything out then in the fall wehn we stoped my head stped hurting and then i took a trip in nov to florida and used the ac almost the whole way back and when i returned home i was put back in the hospital for again a head ake that could not be controlled with yet again no answer to a couse and the only thing i can think or and relate is driving my car and the ac being on sometimes not alsways tho with a exsust smell

Transmission failed badly at 50,982 miles (under warranty still). brought in for repairs on 1/31/17 and picked up on evening of 2/8. dealership overhauled transmission replacing front pump/torque converter/center support and seals/gaskets. on 2/9, at 75 mph on interstate with semi-truck behind me, transmission suddenly dropped gears and red-lined to 6500 rpms, before i was able to re-engage it by manually dropping to the m setting and then up to neutral and back to drive. lost horsepower and if i had not thought to try the above or panicked like a lot of folks would do, i would have been run over by the semi-truck as i was quickly losing speed. called dealership that night and brought back to them the next morning (2/10/17). they could find nothing wrong, refused to replace the transmission and gave back to me in the same condition on evening of 2/27/17 (though receipt is dated 2/25) advising me to monitor it and contact them if it happens again (provided i am still alive to do so)!! i am now deathly afraid to drive this vehicle for fear it will happen again, and this time i would not be able to get it back in gear before something bad occurs. and a transmission should not go out at 50,000 miles to begin with!!

Back in october 2016 i moved my explorer in my drive way everything was fine next day couldn't drive or move it the power assist was beeping on the dash steering wheel don't even move wheels don't move .... $2000 and up to fix it not everyone can afford that and it has to be taking to a ford dealership!!so it still sits in my drive way today i have ask ford motor to help that didn't happen .......

The smell of exhaust fills the vehicle sometimes when it is in motion.

I have had my explorer at the dealership twice since i purchased it regards the front drive side brakes. they put on a new rotor and brake. issue is still on going. still making a bad sound on that side. issue 2: when ever i accelerate to pass other car or to merge onto the interstate the exhaust smell within the vehicle is horrible. my children and i have been suffering from horrible headaches. i have a feeling we are breathing in carbon monoxide. i will be taking it to the dealer tomorrow.

Upon mid to full acceleration exhaust fumes enter the vehicle cabin

Total lose of steering in 2013 ford explorer 2/26/17 while driving down road at 55 mph, no warning lights. engine stayed on but vehicle veered to the left (yes we went into the median) vehicle was making noise (sitting while turning steering wheel) a few days before. vehicle was towed to ford dealer. i looked up the recalls on this vehicle for the electronic steering, there were none listed.

Climate control system. there is a pungent odor coming from the system at various times, usually when the air conditioner is operating. this has been an ongoing issue and the source has not been identified. the engine will begin running rough at idle, both in drive and park, as though it were going to stall. the problem was checked and compared to another new vehicle, which had not been purchased, and identified as being "normal". most recently both catalytic converters failed. they were replaced and it does not appear to have corrected any other issue.

Paint bubbling and flaking on the hood.

There has been a strong odor of gas fumes within the vehicle. the vehicle has been in motion each time of this occurrence. this would happen either city or highway driving. there does not seem to be a specific time or season. the car did go through a recall that i thought was the problem. the problem persists and has made us nauseous. i fear that this problem is affecting our health and the safety of my family.

I smelled sulfur the day i bought this vehicle. i am 37 weeks pregnant, and have a two-year-old. i felt dizzy upon driving this vehicle. this is unacceptable. there is no return policy for our vehicle, despite the fact that i bought

Exhaust/bad smell comes into passenger area on acceleration.

On acceleration the inside of the cabin has an exhaust smell. this only happens when accelerating, usually medium to hard, and then stops. the exhaust fumes alway occur during this type of acceleration.

I have noticed a distinct exhaust smell within the cabin of my 2013 ford explorer while driving. it has gotten increasingly worse over the past few months. at first, i though it was coming from vehicles in front of me, therefore i changed the heating or a/c to circulation mode but the smell did not go away. i noticed it happening even when i was the only one on the road with no vehicles near me. my 10 year old son and i have both been experiencing nausea and headaches when riding in the vehicle for more than a few minutes and i feel that i have finally narrowed it down to the exhaust fumes inside the car. my son complains of feeling sick almost every time we drive any distance in the car. i assumed it was car sickness but i too am experiencing the same problems along with headaches and dizziness. i have had to consistently roll down the windows in the dead of winter just to try to get rid of the exhaust smell in the car. i feel that this is definitely a safety concern and i no longer feel safe for myself or any of my passengers to travel more than a few miles. this happens when the car is in motion, stationary or idling and with and without the heat and a/c in use. the dealer can find no holes or damage to my exhaust system. there are currently no recalls on this problem but while searching for similar complaints for this problem online, i am overwhelmed with the amount of information from other explorer owners experiencing the same problem. this is dangerous and needs to be resolved before someone loses their life or they or their children are hospitalized from carbon monoxide poisoning from the poisonous cabin air.

In sept 2016 i pulled out of the dentist and blacked out. i smelled a weird smell coming from the air conditioning. ski have been sick and out of work since. i have been to many doctors and all tests come back negative. i drive the car but have to stop many times and get out because i feel lightheaded and "out of it". my sons also get nauseous and "don't feel well" in the car. my boyfriend drove it the other day and got out saying he didn't feel well and was really tired. i really believe this car has been my cause of being so sick and out of work for so long. it happens when i'' driving it...i stop and get out of the car and after a little bit i feel better.

I have been complaining about the exhaust smell in the cab since i bought my 2013 xlt, in 2015. i had taken it in to hall ford in newport news ,va to be told that there is nothing wrong. i brought it in about 3 times to be told the same. the smell comes after you rev up the engine, with the air circulation button engaged. i first brought it up when my wife and i had our baby in jan of 2016. that was my main concern but to this day nothing has come of it because " there in no exhaust leaking into your cabin."

Fowl smell while driving and having the a/c on. this has been happening since i purchased this vehicle in sept 2012, when brought up at the dealer service centers i was told it was just a dirty in-cab filter. i have been suffering with migraines since this issue and have been diagnosed with severe migraines and several time been diagnosed with flu and respiratory issues that last months at a time with no relief from medication.

I am experiencing the same issue detailed in a current open investigation pe16008. exhaust smell in cabin when climate control system is on. it seems to be worse at when you stop after driving at high power setting. like stopping after exiting the freeway. once you begin driving again the odor is reduced but still present. on trips that require more stop and go driving i have been experiencing headaches and a sickness to my stomach. which i believe is related to the odor. the issue has been on going.

Started noticing smell of rotten eggs this past summer while driving, dealership said it was probably just sealant used around windshield getting overheated. always had headaches after driving even for 15 minutes at a time. smell went away this winter but headaches and funny feeling after driving have still been a concern. now am learning it has something to do with exhaust leaking into rear of vehicle.

Tl* the contact owns a 2013 ford explorer. the contact stated that the vehicle emitted an exhaust odor that caused the contact and other passengers to have headaches. the contact took the vehicle to the dealer, but it was not diagnosed or repaired. a certified mechanic diagnosed that there was an exhaust failure, but the exact cause of failure could not be determined. the manufacturer was not made aware of the failure. the approximate failure mileage was 57,000.

I had my three grandchildren for the day and we decided to go to a hands-on museum. my grandson had never been car sick and has not been since that day. he was riding in the third row seat when he became very sick. we pulled the car over and he threw up. after a few minutes of fresh air, he was fine. numerous times, my husband has asked me what the rotten smell was coming from in my car. once the media reported the carbon monoxide problem with ford explorers, i realized this was the same odor we had smelled so many times and the reason my grandson became so sick while riding in the third row seat. i called the ford dealership where i purchased the car and they said their phone had been ringing off the hook because the media had blown everything out of proportion. they indicated that they were unaware of the problem and nothing was currently being done to fix it. i'm not willing to sacrifice my grandchildren, so i traded cars and lost lots of money in the process. i had to finance another car for 75 months in order to protect my family. i think ford should compensate customers for their loss. i hope something is done about this before someone has to lose their child or their own life to carbon monoxide poisoning.

There is a strong exhaust odor that in my car. i am unable to use the ac and heat because of the side effects i get. (massive headaches, blurred vision, nausea). i just bought my car in december 2016 and i contacted the ford company i bought my car from and they are unaware of this defect. i am scared to put my 7 month old in my car and will not put her life in danger because of this issue.

With acceleration an odor enters the cabin. windows must be rolled down to clear cabin of the smell. this happens consistently, causing great concern for my and my families health. i provide home health services, meaning i work out of my vehicle, driving to patients homes all day. i have complained about this before, to no avail. it would be nice if this situation was taken seriously.

When accelerating there is a sulfur/rotten egg smell that comeshe from the exhaust, i first noticed it after i bought the car in october of 2015. i did not know what it was till i read the article of the police officer that crashes his cruiser.

When under heavy acceleration which is rare or when climbing any incline which is quite often where i live, the car has a horrible smell inside. its worse when you have the heat on it seems. i have replaced the cabin air filter but it nearly seams worse now.

Air system, exhaust. i have been complaining to my dealership for over a year about the horrible air that is coming into my car when we use the a/c or heater. we have resorted to not using it because we can't stand the smell. i get my car serviced regularly at the ford dealership where i bought it. they state since there is no recall there is nothing they can do to fix it. it is anytime the air is turned on and specifically the air for the back passengers.

Strong exhaust/gasoline smell inside the cabin while driving with windows closed and the air conditioning on.

Exhaust smell in the interior of the vehicle when driving. get random head aches feel sick to my stomach sometimes.

The car has rotten egg bad/smell inside the car since the early of the car ownership. we brought to car to the dealer 2 years ago trying to figure it out the source of the smell, but was told it was due to the mildew. currently, the car still have rotten egg smell coming from the air outlet. the smell is strong when it is idling. i am worry about the safety of my family.

Tl* the contact owns a 2013 ford explorer. on several occasions, while driving various speeds, the contact noticed an abnormal fuel odor in the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 5. the vin was not available.

Tl* the contact owns a 2013 ford explorer. the contact noticed an abnormal odor inside the vehicle. the vehicle was taken to the dealer, but the failure could not be duplicated the manufacturer was notified of the failure. the failure mileage and vin were unknown. updated 05/09/17*lj *cn

The vehicle was traveling approximately 15mph and started to make a turn when the power steering failed. the car jumped the curb and came to stop. vehicle dashboard said 'power steering failure' the vehicles ignition was turned off by the driver and then was re-started. the power steering then came back and was functioning.

There is an exhaust smell (like burnt hair) inside the cabin when the car accelerates, especially a hard acceleration and often when the air conditioning is on. certified dealer cannot identify cause of issue or how it occurs.

The driver door was closed, but the "door ajar" light was on and the interior light was on while sitting in the driveway. if we put it in gear to drive off the error comes on the dash to put the car in park. it was taken to the dealer and they did a reset on the electrical system. then about three months it started again. the dealer is trying to charge us every time we come in with the same problem. i put the vin in but it says no recalls, but some of the 2013 explorers have the same problem....

Exhaust fumes when accelerating.

Tl* the contact owns a 2013 ford explorer. the contact noticed an abnormal exhaust odor inside the vehicle. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure the failure mileage and vin were unknown. updated 05/10/17*lj *cn

We experience noxious fumes in the cabin when either the heater or air conditioner are on. it smells like exhaust or industrial chemicals or rotten eggs (hard to describe). our local ford dealership claimed it came from a leaking water pump (which they replaced under warranty) that saturated the under engine cover due to a leaking water pump. driving in the winter actually requires we crack several windows and sometimes only use the butt warmers as it's too toxic smelling. the local dealership even acknowledged the smell, but again attributed to the leaking coolant. it's particularly worse when the system is in the recirculating mode. sitting idle at a light or waiting for someone with the system on is probably the worst, particularly when in recirculating mode.

The exhaust smell in cabin of vehicle is unbearable. we have had our car in for repair of this problem 4 times and once before the fix. they had our car for over a month after the last "fix" was sent out. when driving the car with the air on recirc and you go into passing gear the cabin fills with exhaust smell. this problem is ongoing so for the "when did this happen?" below the answer is always. since june of 2012 we have had this issue and is still present to this date,

When my car is in park and running, it fills with exhaust fumes

Power steering fault message and complete loss of steering, while backing out of driveway. vehicle has approx 46,800 miles on it. vehicle extremely hard to steer, and left on street overnight. went to start next day and error message gone. my vehicle was not part of the recall involving the power steering problem. i think this needs to be looked into further. to lose your steering on a highway would be catastrophic.

Tl* the contact owns a 2013 ford explorer. the contact noticed strong fumes inside the vehicle which caused nausea and headaches. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 35,000. updated 06/02/17*lj

Car has sulfur smell when using air conditioning. i have had my car for 2 years and have complained about problem and apparently i am not the only one.

I am having some issues with my 2013 ford explorer and ford dealership.. in the nut shelf apparently they have been some issued already recorded about the smell of exhaust in the cabin especially on the highway if you trying to get on or pass someone etc..… i have been telling ford in tallassee (where we purchased the car) and long lewis in prattville the same thing… they told me that they never heard of such and that there was nothing wrong with my car… anyway my car is back in tallassee at the ford dealership… now they said yes it is an issue but my extended warranty won’t cover it b/c it’s an update and not a part that needs to be fixed… the update is $1300… needless to say i don’t have the money to pay for it right now.. the main issue is that of course, ford is aware of the problem but won’t issue a recall… the muffler exhaust goes inside the cabin i/o outside which is why the smell is so bad…. me and my family have been breathing carbon monoxide every time we get in the car.. especially long ride, we all get headaches…. couple years ago i started being with headaches and migraines and have been put on meds… i never had migraines before we got the car… coincidence??? don’t think so.

I have had my car back to ford because when you accelerate the smell of exhaust comes back into the car. the last time i had it there they said this is the last way that ford will allow them to fix, well it did not fix it. my granddaughter gets deathly sick with projectile vomitting when she rides in my car. i have made the comment to the service manager that if i put a parakeet in my car it would die, i get no reply. when i drive my car i try not to accelerate to much(haha). my mother does not like to ride in my car she is elderly and she does not need to be smelling that. i have driven ford explorers forever and this is the first time i have ever had problems with a car like this. ford does not take me serious about this matter and when my kids come to town we can't drive my car cause of my granddaughter getting so sick, i don't want to harm her or anyone else.

Exhaust coming into the cab while accelerating.

When accelerating we get a very strong sulfur smell in the cabin. most of the time it is so strong that we have to roll down the windows.

Oil supply line to turbo leaking. no parts available to make the repair through ford. this is the same part failure and has caused a recall in the 2016 - 2017 ford explorer sports. ford needs to look at previous years to determine if a recall should be done for all 2011 to present. (fire hazard)

Driver door shows door ajar a majority of the time when door is closed. issue was resolved once under warranty and is now happening again.

Strong exhaust smell in the cabin of the vehicle making driver and any passengers feel sick. worse when middle and back seats are up, less if seats are folded down. happens immediately when care is started and continues when driving. *tr

While driving down a city street my vehicle lurched and the terrain management system fault light and orange wrench light came on. it wouldn't accelerate and i lost my power steering. i was able to coast to side of the road. i shut it off and waiter for about a minute then restarted it. it idled rough for a few seconds then smoothed out and i was able to make it home. *tr

My front windshield wipers will not turn off and it is in the off mode. i was driving. *tr

There’s a popping sound when i hit a bump and make turns. in addition to that it started sounding like metal grinding and while driving my explorer had a bounce and would sway when hitting bumps and taking curves. a very unsafe and scary feeling. it’s mainly in the front but the rear end makes cracking sounds also. it’s worrisome.the popping occurres as soon as i turn the wheel after i start it. the swaying and bouncing happens while in motion especially on the highway.i purchased the vehicle november 2020, and noticed it a day or two after when it was to late to return to car lot.

I started my car after work (this is after a 12 hr sit time) and seen i had a fault on my dashboard, power steering assist and service advance faults. so in short, i do not have power steering, nor do i have my 4wd, and for some reason my turn signal does not work for steady on. the turn signal works for lane changes but not for steady on turning.

Tl* the contact owns a 2013 ford explorer. the contact stated that while operating the vehicle, the message "power assist error" was displayed and the steering wheel was difficult to turn in either direction. the vehicle was taken to the local dealer mullinax-lincoln automotive located at 550 1st st nw, cleveland, tn 37311 who diagnosed that the power steering was faulty. the vehicle was not yet repaired. no further information was available. the manufacturer was notified of the failure but no assistance was offered. the contact was informed that the vin was not included in the nhtsa campaign number: 14v286000 (steering). the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 118,000.

Tl* the contact owns a 2013 ford explorer. the contact stated while pulling out of a parking lot, the steering wheel locked ceased, preventing the contact from driving the vehicle. the contact had the vehicle towed to an independent mechanic to be diagnosed. the contact was informed that the electronic power steering control module failed and needed to be replaced. the contact called an unknown dealer and was provided an estimate to repair the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 111,000.

Tl the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the power steering failed with the power steering assist warning light illuminated. the contact was able to drive the vehicle to ts&s ford (1733 us-97, madras, or 97741) where they diagnosed the vehicle with a defective power steering module. the contact was also informed that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure and she was given a case number. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was 88,646.

I am a 100% disabled veteran and i need a reliable vehicle. please advise me of my options related to my safety recall. i received a safety recall notice 19s17/nhtsa recall 19v-435 in june 2019 for the rear suspension toe links. the work was completed on july 2, 2019. i received another safety recall notice 20s62/nhtsa recall 20v-675 for the rear suspension toe links (same issue) in dec, recall dated nov 2020. i contacted the ford dealership and scheduled an appointment for dec 7, 2020. my advisor stated to me that my car had failed inspection and my vehicle would be kept overnight. she also stated the parts were on back order. i was taken to enterprise to obtain a rental vehicle. i called ford headquarters to explain to the agent my vehicle had failed inspection and was at the dealership. the agent stated that ford had cancelled the recall and only certain models were affected. i was still perplexed because my vehicle failed inspection. my advisor sent me a text on dec 9, 2020 stating the eta is dec 11 when the part would be sent, and she would provide me with an update on dec 11, 2020. she called me on dec 10 or dec 11, 2020 and stated that ford had cancelled the recall and that i could pick up my vehicle. i told her i was confused because my vehicle failed inspection. she stated that ford headquarters was called, and she was also confused as to why ford had cancelled the recall. the invoice never stated that the part(s) failed only the recall was listed. if i had not promptly called when i received the safety recall i would never have made the appointment, never had known the part(s) failed and never contacted ford headquarters. if the dealership states that the part did not fail, then why was i provided a rental for a week? also, when i typed in my vin on owner.ford.com and nhtsa.gov zero recalls came up. thank you for your attention for my concerns.

Hydraulic failure my steering wheel gets stuck and very hard i cant move the vehicle i need to turn it off and back on then is drivable but it has done this to me on the highway with my kids i'm scare when this happens i need to stop and in the highway everyone is driving high speed i dont have time because i cant even turn the wheel because it gets very hard and it has happend to me couple of times

Vehicle steering wheel has become increasingly hard to turn. when i try to turn the steering wheel, it feels like the steering wheel becomes stuck in that turned position almost causing me to hit things. vehicle drives like it has manual steering and not power steering. no warning lights so far on dash. issues happen during driving on highways and city streets.

Rear camera keeps shutting off intermittently during reversing and will not come back on until you take it out of reverse and back this happens both at a stand still and in reverse motion.

Tl* the contact owns a 2013 ford explorer. the contact stated that after starting the vehicle, the power steering assist message was displayed on the instrument panel. the steering wheel was difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer was notified and indicated there were no recalls associated with the failure. the local dealer was not contacted. the failure mileage was 180,000.

The seals for the interior of the car fail causing water to leak inside the vehicle and down the back seat belts and pooling in the spare tire area of the trunk. this also causes mildew and mold in the carpeting.

The contact stated that he lost power steering on his vehicle and his vehicle is not part of the recall .the contact stated his whole electrical system lost power.

Tl* the contact owns a 2013 ford explorer. the contact stated they took their vehicle into the dealer (ramp motors, inc. 4869 nesconset hwy, port jefferson station, ny 11776; (631) 473-1550) for a recall. the dealer informed them their vehicle had the failure and their rear suspension toe links needed to be repaired. the contact was also informed that their vin was not included in nhtsa campaign number: 20v675000 (suspension). the manufacturer was made aware of the issue and referred the contact to the manufacturer. the approximate failure mileage was unknown.

I received notice about a safety recall for my ball joint suspensions for my vehicle. actually two notices from ford. i scheduled my vehicle for recall service and apparently my vehicle vin does not fall under the recall. you can literally hear my ball joints knocking every time i make a turn. even the mechanic confirmed that my ball joints were horrible but his hands were tied because my vin did not pop up in his system with the recall. how is it i get not one but two notices for the safety recall and now my vehicle is not covered under the company recall? when again you can literally hear the joints knocking every single time i make a turn. is it really going to take for me to get into an actual accident to have this issue addressed?

My electric power assist keeps locking my steering wheel, and my steering wheel is making a grinding noise. since my vehicle was made after there recall dates it will not be covered to fix. yet it is still having the same problem as the recalled vehicles.

Smelling a weird smell coming from the cabin like carbon monoxide smell .

Water leaking from headliner onto the radio/cd player causing it to short out. seats & floor rug gets flooded every time it rains. is there a recall for water leaking into the car every time it rains. this 2013 explorer doesn’t have a sunroof by the way. it’s parked in my driveway on flat surface when leaking when raining.i can’t drive when raining because of water dripping on to the dash board right over the radio/cd player.

The fuel tank has a gap between the place you fill up gas from gas leaking still.the wheels make a popping sound when you make sharp turns

Catalytic converter failed at 137,000 miles

Tl* the contact owns a 2013 ford explorer. while the contact’s son was driving 25 mph, the steering wheel began shaking uncontrollably. the contact’s son was able drive the vehicle to his residence. the contact’s son spoke with an independent mechanic about the failure who informed him the failure was a rack and pinion electronic steering failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure however, no assistance was offered. the failure mileage was not available.

Tl* the contact owns a 2013 ford explorer. the contact stated that while reversing the vehicle, there was an abnormally loud sound coming from the rear of the vehicle. the contact received a letter from the manufacturer regarding a ball joint failure and recall. the contact took the vehicle to langdale ford (215 w magnolia st, valdosta, ga 31601, (229) 394-4334) and was informed that the rear suspension ball joint needed to be replaced. the contact received a second letter from the manufacturer which stated that the vehicle was not included in the recall repair. the contact was informed that the rear suspension ball joint was previously replaced under nhtsa campaign number: 20v675000 (suspension) by the previous owner however, the recall repair failed to fix the vehicle. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was unknown.

Tl* the contact owns a 2013 ford explorer. the contact received notification of nhtsa campaign number: 20v675000 (suspension). the vehicle was taken delacy ford (3061 transit rd, elma, ny 14059, (716) 668-1200) to be diagnosed. the contact was informed that the toe link needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the recall was sent in error and the vehicle would not be covered under the recall. the contact had not experienced a failure. the failure mileage was 153,488.

Tl* the contact owns a 2013 ford explorer. the contact stated while his wife was driving 40 mph, making a slight turn in the roadway she lost control of the vehicle as the steering wheel failed. no warning lights were illuminated. the vehicle went into a slight ditch stopping in a driveway on the opposite side of the road. the contact's wife was not injured. the vehicle was towed to the contact's residence. the contact called local dealer victory lane ford, inc. (903 old rte 66 n, litchfield, il 62056) who informed him that the rack and pinon needed to be replaced. the vehicle was not repaired. manufacturer. was not notified of the failure. the approximate failure mileage was 100,000.

Power assist failed, ford repaired but charged me $2,100. told not covered under recall for same problem

Water leaking in through 3rd row driver side seatbelt, leaks down to powerfold electrical wiring, and accumulates under seat/carpet and into spare tire well. the water coming into contact with the electrical wiring can cause great harm to ny children who sit back there. the water on carpet causes mold and mildew which is a hazard to out health. the water in spare tire well can cause rust and subsequent exhaust fumes to enter into cabin.

I recieved a letter stating that my vehicle was in recall for the rear toe link suspension. the description of this recall is happening to my vehicle but it's not the rear it's the front that's describing all the symptoms. what are my options?

My explorer has been parked for a few days, after opening the passenger side, i noticed that there was a large puddle of water sitting there on the floor linear and on the flooring itself. i checked the moon roof, it was closed, no visible water so that is not possible. i checked the side door and seals, no issues. i noticed that water was from the top part of the passenger side inner footing area coming down so i checked the windshield area. and as assumed, water was creeping in from the windshield area due to bad caulking job/defective engineering causing water (rain/snow, etc) to creep in and soil the electrical area and the flooring.

Lights and passenger door ajar stay on. lights don't turn off when backing up or until driving forward at a certain speed. locks unlock by themselves. lights will randomly turn on when no one is by the car. have 3 little kids need a car that should be reliable to lock the door to s and stay locked or to safely back up with visibility but can't bc the lights stay on

Four 2013 ford explorer ran hot while i was operating the vehicle. we thought it was low on antifreeze so we added some. out of precaution, we began monitoring the antifreeze level and notice that the level would drop, over a couple of weeks, enough which required us to have to add more antifreeze. my wife called ford's service department to schedule an appointment to determine/confirm the problem. we were told that it sounds like the water pump was may be defective. on our way to the appointment, the vehicle shut down and had to be towed the rest of the way. upon inspection, we were told that antifreeze had leaked into the engine, and further, the engine was damaged because of a broken timing chain.

My ford explorer steering fault warnings came on and had to tow it to a local ford dealership. now i have to pay 2800.00 to fix it, saw a recall on this problem on this vehicle but dealership is saying that no recalls are on my vehicle. so many ford explorers having the same issue, after paying so much for vehicle and now having to pay out of pocket to fix it.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at 4o mph the vehicle vibrated and then the engine shut off. the contact coasted to the lane closest to the side of the road and stopped and restarted the vehicle. the contact then was able to proceed back to his home. the contact called the dealer koons ford of annapolis 2540 riva road, annapolis, md 21401 (410) 224-2100 and they ran a diagnostic test after the vehicle was bought in but could not get a code or duplicate the issue. the issue occurred twice and the vehicle was at the dealer unrepaired. the manufacturer had not yet been contacted. the failure mileage was 67,000.

My 2013 ford explorer experience and was diagnosed by a ford dealer as having the identical problem as like vehicles covered by nhtsa campaign nhtsa 14v286000. the vehicle loses power steering and a steering assist failure warning occurs while moving. my vehicle is not within the same mfg date range as the vehicles cover in the recall, however is the same make and model, and the same part is defective.

Tl* the contact owns a 2013 ford explorer police intercept. the contact stated that the vehicle experienced an abnormal exhaust odor after extended operation. the failure occurred without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 30,000.

I had no prior issues with steering and i purchased this vehicle september 29, 2016. i parked my vehicle at home overnight and when i started it the next morning, the power steering fail warning popped up on my dash and it was almost impossible to turn the steering wheel.

Strong smell of gas coming out of the air vents, happens all the time driving at any speed,or parked suv has only 40000 miles.

My 2013 ford explorer was in park got out of vehicle to unload my mobility scooter, while i was at back of vehicle, the vehicle started rolling away from me , wife yelled at me the vehicle was rolling away, i jumped back into vehicle and put my foot on brake , started vehicle and backed it up a few feet from where i originally parked it , note vehicle was on a slight incline from garage door. the vehicle shift lever was in park at time vehicle was moving. note every now and then the park message about not being in park comes on when vehicle park shift lever is in park. at the time of this incident no message was displayed on instrument panel this event happen on 01-08-2017 at around 9:15 pm at are apartment in tulsa oklahoma. *tr

My 2013 ford explorer has had its power steering assist stop working 3 times in the last month. happened when driving on a mild turn on a 2 lane blacktop winding road - could have resulted in an accident. this was a recalled item for these cars from 2011 through 2013 but based on my vin number ford is saying that it is not covered. my car obviously has the same problem as the recalled vins on file. ford want me to pay for the repair ands keep my receipt in case a recall is issued later (or someone in my family dies because of this). *tr

While driving my explorer will lose all power after 30-45 minutes it will restart and run fine for a day or so and then happen again. when it loses power all of the warnings will appear and the radio will still work. when i restart the vehicle it takes a minute for the engine to turn over. this is very scary and dangerous when i am driving down the highway at 70 mph. i see there have been many complaints about this but no recall! this has also happened while driving a both 35-40 mph on city streets and has happened a total of about six times. *tr

We drove from austin to fort worth, no problem, stopped a few hours at our hotel,then got back in car, started it and could not turn the wheel or move the car. thankfully we were stationary.

Unable to turn steering wheel. happened when reversing out of parking space. no warnings issued.

2013 ford explorer. consumer writes in regards to vehicle vin not listed under power steering control module recall notice. consumer has previous complaint on another vehicle in artemis. *smd the consumer stated the steering would not always function on initial start up. the consumer was advised that there was a steering recall, but the vehicle's vin was not included. *js

Tl* the contact owns a 2013 ford explorer. while driving approximately 2 mph and exiting the driveway, the power steering failed and "power steering assist fault" displayed across the instrument panel. the vin was excluded from nhtsa campaign number: 14v286000 (steering). the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 60,000.

Few months ago , as i was backing up in the driveway, the power steering assist fault light came on, couldn't move. i turned engine off and on light cleared and working fine. this happened few times past 4 months,. 2 days ago i was backing up light came on , 46800 miles . couldn't move steering locked up , , turning engine on and off. 2 hourd later same thing panicked i was at a store parking lot.. had to leave it overnight no way to move. got it towed to closest ford. got it checked out, and its epas replacement 1500 what a nice way to end the year.

The "door ajar" sensor on many ford products is defective and causes the door ajar light to come on even when the doors are closed. this also causes the interior dome lights to remain on at night and will not allow the doors to be locked while operating the vehicle. it is dangerous not being able to lock the doors as children could open the doors accidentally and fall out. it is also dangerous having the interior dome lights remain on while driving at night. ford knows about this problem as when i took the vehicle in for repairs, they acknowledged a service bulletin is available about the problem. because of the safety issues involved, there should be a recall on the door ajar. *tr

The power take-off unit had to be replaced within a little over 3 years of purchase at a cost of $14781.11, which would have been double the cost had it been taken to a ford dealership. the warranty had expired. i was surprised to learn that this is an endemic problem that is neither subject to recall nor prior notice from ford. i spoke to a ford representative who was careful to say that she had no statistics about the problem; when i asked her if ford did, she repeated her prior statement, as if coached. the take-off unit leaked fluid everywhere, and caused the vehicle to stall while driving at street and highways speeds, which could have been a danger to my family and me. stalling occurred even while the vehicle was not in 4-wheel drive. again, i was surprised that there is no nhtsa recall issued, nor does ford notify drivers of the potential danger. yet per the internet, it appears that hundreds, if not thousands, of these units routinely fail within just a few years due to their design. a great way for ford to lose customers as well. *tr

Lost power steering while driving. traction control fault and terrain control fault came on. the steering box now needs to be replaced. i have codes c1b00-62, u2001, u0415, and the same issue that meets the requirements of recall 14s06, but my vin is not in the data base for this. the recall specifically calls out vehicles from the chicago plant. 11th letter in my vin shows it came from the chicago plant. ford and the dealership refuse to consider this a recall item, i strong disagree with them. *tr

Door ajar light comes on randomly in my pi explorer. it goes away after a while. it comes on while in motion and while still. may be a faulty sensor in the door. this needs a recall. looked high and low for a fix and noticed that many have this issue. most people with this issue probably don't even know to post this information/issue here. this problem could potentially be a very serious one if not addressed/recalled.

Tl* the contact owns a 2013 ford explorer. while driving approximately 45 mph, the contact's vehicle shut off without warning. the vehicle was pulled over to the side of the road. the dealer diagnosed that the throttle body and motor assembly failed. the throttle body was replaced and the vehicle was repaired. the approximate failure mileage was 61,900.

Carbon monoxide smell is coming out of vents when a/c is used. it usually starts happening after the car is warmed up. the smell is so strong i often have to turn off air conditioning and roll down the windows to allow the air to be cleared out. often get headaches from this smell.

Contamination of the metal in the hood at the factory is causing the paint to bubble and flake off.

Tl* the contact owns a 2013 ford explorer. while driving various speeds on several occasions, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the throttle body had excess deposits, which caused the vehicle to stall. the vehicle was repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 62,000.

Frequent fume smells coming from the exhaust. i drive with my babies ages 3 and 4. i’m afraid this will have an effect on their health as well as mine. sometimes we get headaches and i feel it’s from being in this vehicle. electric problems with the sunroof. not working and unable to close.

When shifting to reverse from park while stationary, the back-up camera does not always activate/come on screen. when such instances occur, after repeated re-shifts, a message displays to take the vehicle to the dealership. i consider this to be a safety issue.

I was on the street turning left and i left my vehicle slow the speed and the whee got really hard. i was about to be in a car accident. i was not able to drive it home anymore. the vehicle will not go anymore.

My vehicles power steering stopped working abruptly. the screen reads power assist fault. i can’t turn the wheel whatsoever. i called my local ford dealership and was told it would cost over 2k to repair. after further research it is noted that this is a common occurrence with the explorers.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving 40 mph, the steering wheel became difficult to turn with the power steering assist warning light illuminated. the vehicle was taken to orr ford stonewall (251 us-171, stonewall, la 71078, (318) 925-3333) where it was diagnosed and determined that the power steering control module failed and needed to be replaced. the vehicle was not repaired. the failure recurred. the contact mentioned nhtsa campaign number: 14v286000 (steering) as a possible solution to the failure however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 180,000. invalid vin.

My car started making a popping notice every time i turned my wheel while driving. i was told it was the rack n pinion and also suspension on my ford.

My explorer was experiencing the exact symptoms and diagnosis as in the recall 14s06 at low speeds the electronic power steering would fault causing it to be more difficult to steer in short burst it would come and go as well as making a whining sound. i took the vehicle to the dealership and the root of the problem ended up being the steering gear/rack and pinion it cost me roughly 2,000 to have it replaced when i questioned them about this recall they said my vehicle did not fall under recall 14s06 but my vehicle had the exact symptoms of said recall. this is extremely dangerous and can cause a crash with inexperienced drivers. especially with kids in the car. the vehicle has been repaired at my expense with no help from the dealership as far as parts and labor cost

My backup camera will just go black screen for no reason at times when i am trying to back up. it doesn't happen all the time but often.

Explorer veered off the edge of the road while in motion on us route 322 and could not be steered back onto the road. it was repaired at cornell auto body. chip cornell noticed a suspicious break and a crack in the lower control arm as did my brother, tom green, who is a retired welder at joy manufacturing with (42) yrs. exerience. tom took the lower control arm to griffin-phillis ford, 2582 pa-257 seneca, pa 16346 for them to show it to a ford representative.

The ceiling around the sunroof on my 2013 ford explorer started dripping water during a rain. the next morning i had over an inch of standing water in my car. it had dripped all over the front center of the suv. now my floorboards are going to be moldy and musty due to ford's poor sunroof design. allowing only a few small holes for water to drain out of the sun roof area is ignorant. after these holes gets clogged the entire thing it gets filled with water and shorts out the motors.

Tl* the contact owns a 2013 ford explorer. the contact stated that while his wife was driving, the steering failed. the power steering and traction control warning lights and several other unknown warning lights were illuminated. the vehicle was taken to duncan suzuki (1001 e main st, pulaski, va 24301) and was diagnosed that the steering rack failed and needed to be replaced. the vehicle was not repaired. the contact called the manufacturer and was informed that the vehicle vin was not part of a recall and was provided a case number. the failure mileage was approximately 44,000.

Random rear window exploding. car had no chips or damage to rear windshield. the car had been parked for long periods of time. vehicle was parked, not running, backed in away from street for 20 minutes before spontaneously exploding. the center of the windshield as well as the outside edges had holes blown out. weather was and had been between 58' and 70' for the past week.

My wife was driving the vehicle and it quit running without any warning . she was on city street. she pull over and left it sit. we when back and re-started it with no problem and drove it home. it has done this a second time a couple days later,she said it chugged and quit. it set for about 15 mins. before i re-started it with no problems. the wrench ligth comes on but no codes are showing.

When starting car the steering will lock up making it hard to turn steering wheel: the fear this would happen while driving, usually i can turn off engine and restart car. today happened twice.

Leaks from poor quality welds above rear tailgate. creates mold in carpet abs spare tire insulation. known problem on vehicle. addition leaks in sunroof due to poor drainage causing motor to fail. paint bubble fail on hood (known issue on explorers and expeditions)

Upon starting my car an alarm came on and said my electric power steering has failed and i could not turn the wheel. so i shut the car off then restarted it and the alarm went away. two days later this happened while i was backing out of the garage i did the same thing , shut off and restarted the car.

Vehicle steering suddenly stopped working while in motion nearly causing a head on collision. vehicle is 2 months outside build date of previous recall for steering failures. vehicle steering almost impossible to turn wheels in any direction

All terrain management system continuously faults even after being it repaired in 2016, it was okay for 2 years started again faulting every now and then in 2019. this year the all terrain management system stopped work completely in march. at first the vehicle had to be in motion for it to fault but now it happens right after starting the suv. this is an extreme safety issue as it seems to loose grip of the road no matter the weather.

The driver car door latch broke off and driver door doesn’t close properly. the door flys open while in motion especially on turns and i have to hold it closed with one hand while trying to drive with my only other hand. cannot get in or out of the vehicle! i have to climb in through the passenger or back seat to push the door fully open so i can get in to drive. the door ajar light stays on and the door can open while in motion. ford said the recall has expired 7/2020 and refuses to fix my car door handle, very dangerous situation i want to sell this vehicle and the new owner will then be in danger however ford refuses to cover this defect with their door handles that already had a recall on it. please help me make others aware of this dangerous situation and any new car owners who will have the same issue. this is a known issue with this year ford explorer and they refuse to fix it and cover the expense to fix when it was part of a recall that “expired”. i’m scared i may fly out of the door while driving and get hurt or run over by another vehicle because this door won’t close securely.

While stationary or at slow speeds, when turning the steering wheel near the max, the right front strut mount gives a clanging sound. this is due to a loose strut mount that could be dangerous. this occurs on city roads where speeds are low enough to along near maximum turning radius.

Going around a curve on the highway when i noticed i was turning my wheel l but my car was not turning. i turned my wheel clockwise and the my steering wheel was almost upside down by the time my wheels turned

Driving the car and warnings appeared on the dashboard showing power steering and stability control failed. i could barely turn the steering wheel. thank god i was on a side street near home. if this happened on a highway or expressway i would likely have lost control of the vehicle. it was due to failure of the steering rack.

In 2018 i replaced the steering gear and 5 days i had to replace it again. my car lost the steering completely. both times we used original part from the dealer. the repair is very expensive. i need a solution. my car is not driveable. the pscm has a code u3000-61 and p07ae-09

There already a recall for this problem with ford steering: electric power assist system on my year 2013 ford explorer and my car is having troble turning, cutting in out while driving ( like gets hard to turn then back to easy over and over) i contacted ford about the problem and was told i have to have my vin number put on the recall list ( what ever that means) and even tho they know its a known issue they cant help me...so plz lead me in the right direction to getting my car on this recall list thanks.

I was leaving the grocery store and the power steering went out on my explorer. there was a power steering default and the service trac adjustment warning came on as well. i had to manually steer the car home driving less than 25 mph and it happened out of nowhere. i understand there is a recall for 2011-2013 explorers but apparently mine isn't covered and that is a major issue. this is obviously an issue with the model, not just ones manufactured at the chicago facility.

The power steering is no longer working. previous vehicle that are the same make and model have the same problem. no recall was listed for my vin.

I have a check engine light on was told it was the fuel lid.it now chugs and seems like transmission . when it rains water gets in car. which goes into our electricity system. our usb doesnt work all the time. my controls for sun roof does not work the screen is stuck open. i am on medicein that i can not be exposed to light. gas problem started right after oil change

Have leak at 3rd row seat belt at roof on left hand side.seat belt getting wet leaking down on seat and floor. first noticed when tilting 3rd row seat on sept. 29/2020. vehicle was parked and not moving . had rain the night ofsept. 28/2020.

Power steering went out. then locked down completely. almost causing a wreck.

Upon starting the vehicle a warning box appears indicating " power steering assist fault". once this message appears the vehicle looses power steering completely and you have to steer the car manually. this warning message has appeared multiple times. as of 9/22/20 i have no power steering. i was able to have the vehicle checked out by the local ford dealership in which they indicated the problem is a faulty steering gear box which will need to be replaced. ford already has a recall that was issued for this exact problem on earlier models. that recall number is the following 14s06.

Car just started shaking and lost power steering while driving on the highway.

Tl* the contact owns a 2013 ford explorer. the contact stated that the vehicle was equipped with a msa altair floor xr gas detector which showed high levels of carbon monoxide. the contact stated that per one hour of driving the detector showed14 ppm (parts per minute). the contact stated that the failure was constant on a daily basis. the contact stated that the carbon monoxide detector was calibrated on a daily basis. the contact stated that his wife complained several times about headaches while driving in the vehicle. the contact stated that he sustained severe health issues and had heart ablation surgery from the carbon monoxide. the contact was concerned that continual driving presented a grave danger to health and safety. the vehicle was taken to chenoweth ford inc (1564 e pike st, clarksburg, wv 26301, (800) 344-1108) and an appointment was scheduled to have the vehicle repaired. the contact attempted to reach the manufacturer but, was unable to speak with a live representative. the vehicle was not repaired. the failure mileage was 197,625.*dt *tr

Tl* the contact owns a 2013 ford explorer. the contact stated that while reversing, the power steering assist warning light illuminated with the vehicle becoming difficult to steer. the contact turned the vehicle off and attempted to restart the vehicle and the resumed normal operation. the vehicle was taken to energy country ford (4545 n. twin city hwy, port arthur, tx 77642) where it was diagnosed and determined that the power steering assist module needed to be repaired. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v286000 (steering) as a possible solution to the failure however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 81,000.

I lost communication with the climate controls it says, causing my heat to come on full blast and i can not turn it off. i live in florida and this is very unsafe.

While driving noticed when making a turn at low speed sticky steering wheel and popping noise. few days later when turning the wheel a grinding noise coming from the steering column. became worse day by day, louder grinding noise turning the truck left or right driving at low speeds. when the vehicle sit for few days without movement and turn on to go drive it the steering wheel is stuck hard to move at first then when give it a bit of hard twist it breaks loose for driving but loud grinding noise when turning the wheel. it feels and sound as if the rack is bad or something.

Leaving my job in the morning i got a message on the dash saying power steering assist fault. i could not turn the steering because it was too hard. i turned off the car waited a few minutes and restarted the car and everything was ok. my mistake was to make a stop. after getting back in the car the message came back so i thought i could just wait a few minutes again. thank god, i was parked at walgreens needless to say, power steering never came back. took my truck to the dealer and they want over $2500 to fix it. i didn’t get a repair invoice but i have the receipt with the description of the problem.

I was driving and made a turn and had an issue with my steering . it almost calls me to run up onto a curve. my steering would make a loud noise when i turned it in.. i immediately drove the car home and took it to an auto repair shop the next day or so. it is september the 8th 2020 i took it to the repair shop and they had to repair the steering system.

Tl* the contact owns a 2013 ford explorer. the contact stated the hood paint was bubbling, chipping, and peeling. the contact called capital ford of wilmington 4222 oleander dr, wilmington, nc 28403 910) 799-4060 where informed to contact the manufacturer. the vehicle was taken to an independent mechanic where photos where taken. the manufacturer was contacted who referred the contact to nhtsa. manufacturer communication number: tsb 20-2233 was referenced. the failure mileage was 60,000. *ln the consumer provided photos. *tr

My power steering assist went out multiple days as i went to start my vehicle. i turned it off and it turned back on. on the fourth day when i was driving home it turned off on me and i lost power steering. i had to pull over and turned off my vehicle and turned it back on but the power steering remained off and my other sensors turned off as well-stability control etc.. i went to the dealership and they said i needed a new power steering assembly and new battery. it cost me $2770 to fix. the recall did not apply to my vin for my 2013 ford explorer even though it was for the same issue as the recall.

Tl* the contact owns a 2013 ford explorer. the contact stated that the steering wheel failed intermittently. the contact stated that the steering wheel became difficult to turn, with the power steering control module error warning light illuminated. the vehicle was taken to toliver ford of mineola (1311 south pacific direction, mineola, texas 75773, (903)-569 9421) to be diagnosed. the mechanic located a failure code at the power steering control module. the contact was informed the steering gear needed to be replaced. the manufacturer advised that the vin was no included in nhtsa campaign number 14v286000 (steering). the vehicle was repaired. the approximate failure mileage was 95,000.*dt consumer contacted manufacturer and was told vehicle was deemed safe.*jb

I noticed a "power steering assist fault" light as soon as i started up my 2013 explorer yesterday. i put it in reverse and could easily tell the power steering wasn't working at all. i turned off my explorer and started it back up a few minutes later. the fault indicator light was no longer visible and everything seemed back to normal. this is the first time i've seen this fault on my explorer. it is definitely an electrical issue, so i researched similar incidents and they all talk about a power steering recall for 2012-2013 explorers. of course, i put in my vin and my explorer wasn't included in this recall. there are way too many people that have recently had this same issue. i hope ford realizes they need to do something before people start getting into serious accidents and they have a major lawsuit on their hands. it doesn't make sense that only a partial amount of 2013 explorers are included in the recall and not all of them. if that's the case, i would hope they have outstanding quality assurance employees, which they obviously don't if they didn't isolate the issue.

The power steering on my 2013 ford explorer will intermittently stop working while the vehicle is in motion on a city street. my wife almost had an accident due to this because it makes the vehicle extremely difficult to control. this is a known defect with explorers and there was a recall issued (14s06) but only for certain vin numbers. my explorer was not covered under this recall and i had to pay $1800 to replace the whole power steering rack. this issue is the exact issue the other explorers were recalled for and my ford service advisor agreed with me. but he said i still had to pay for it because my vin was not included in the recall. this is a dangerous safety issue that must be addressed. the recall must be expanded to include more explorer vin numbers. this is a hazard not only to the drivers of explorers but also other motorists. please investigate this issue. a google search of "ford explorer power steering failure" will tell you all you need to know

While driving 65 mph on the interstate, a chime alarm came on and a message came up saying "power assist failure ". then i lost power steering immediately. then another alatm.flashed and said "service power steering now". driving to the next exit 7 miles away was very scary and difficult. there was no warning sign at all that there was an issue with my 2013 ford explorer xlt. and when there was a warning, it was too late. i had to have it towed 2.5 hrs home. the mechanic shop gave me an estimate for repair of $2700.00 to replace the power steering rack. as i do not have the money for it now, i brought it back home and it is sitting in my driveway. the power steering worked again when i was driving it the 1.5 miles back home but went out again once i pulled on to my street. it was extremely difficult parking it without power steering. i saw this was a recall for some 2013 explorers, yet my vin was not included on the recall list.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving in reverse, the steering wheel seized with the power steering assist warning light illuminated. the contact stated that the failure recurred intermittently. the contact stated that she would restart the vehicle and the vehicle would function correctly. the contact had taken the vehicle to a certified mechanic who stated that the power steering assist system failed and needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of the issue and opened a case regarding the matter. the approximate failure mileage was 149,010.

Tl* the contact owns a 2013 ford explorer. the contact stated while driving 35 mph, the front driver’s side door opened independently and the door ajar warning light was illuminated. the contact called local dealer anderson ford located at 3900 clemson blvd, anderson, sc 29621, (864) 225-4151, and made the dealer aware of the failure. the vehicle had not been diagnosed nor repaired as of yet. the manufacturer had been informed of failure. the failure mileage was 185,000.

07/28/2020 2013 ford explorer limited awd with a little over 58,000 miles had a power steering light come on while my wife was backing out of our garage and the steering became extremely difficult. it had lost power steering assist and made the vehicle almost impossible to steer. she stopped and turned the car off and restarted and the power steering started working again. per the nhtsa website, 2011-2013 ford explorers have a recall for this exact problem. however, upon entering my vin number, it appears to be "outside" the recall. i chatted with a ford representative on 7/29/2020 (jessica) and she also confirmed that my vehicle, although within the years designated by the recall, my vin was not included in the recall for this problem. suggested i go to my nearest ford dealer and "work" with them on the repair and see if they can help getting my vehicle added to the recall. i have researched numerous complaint for my explorer and found that numerous owners are getting the same response as i did. their vehicle is not included in the recall even though they have the model years identified. i feel that ford has acknowledged their is a problem and need to include additional vehicles of the same make and model for the recall. it is obvious that more vehicles are affected than the original recall included. i fear that had my wife been traveling in town where we live and this occurred, she would have not been able to steer the vehicle and could have lost control and even been involved in an accident that could have injured herself or someone else.

2013 ford explorer steering lost power, there is a recall out, but when i took it to the dealer, the ford dealer in hunting beach, ca, they said it doesn't apply to my vin. but i have the same problem described on fords recall, ford's number for this recall is 14s06. ford of huntington beach, said i have to pay $200 diagnosis fee & also any parts / labor if repair is done. right now the car is with ford. i don't feel i should have to pay for anything if its their recall. my vin may not show up with a recall , but i have the same problem. this vehicle was moving when it happened.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving 25 mph, the vehicle lost power steering functionality with the power steering assist warning light illuminated. the contact called the palmer h. reed motor sales inc located at 1133 w. main st, valley view, pa 17983.the manufacturer was made aware of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 14v286000 (steering). the failure mileage was 81,457.*dt consumer stated vehicle was diagnosed and repair completed, which was faulty steering rack.*jb

While driving out of state i had 2 warnings that came on my dash. 1- tire traction service 2- power steering service. i turned around made it to a rental to continue my trip. went to get it with my husband & there was no power steering, signal light wouldn’t work. brought it to one ford dealership & they wanted a lot of money to fix something. picked it up & nothing was wrong with it, drove beautifully. brought it to another ford dealership where i bought it & they couldn’t find nothing mechanically wrong. they put it on the machine i believe 3 times & saw nothing. i had to take another trip out of state & after driving 100 miles i was forced to pull into a parking lot because i lost all power again. i don’t even have 70,000 miles yet on it. can you help me out with this problem. there were recalls on steering but mine was 2 months away from recall date. i really need your help.

Anytime i drive this vehicle in rain or wet roads the main belt slips and squeals. the result is major loss of power on many occasions. my dash lights up like a christmas tree, i lose power to steering, wipers, fans, etc. the belt slipping is causing the alternator not to function which in turns causes loss of power. it’s always when it’s wet which is even scarier bc i have lost steering and engine power. this happens on any roads while the engine is under a load.

I have had the vehicle for about three months and have had more problems from it then anyone can imagine from the wrench light ( transmission) to the torque converter to camshaft codes to converters to sensors , ac condenser went out, brake issues after replacing new pads and rotors , this has been a nightmare . the truck only has 84k miles and i have experienced more issues from it then any vehicle i have ever had . ford really made junk this time.

Tl* the contact owns a 2013 ford explorer. the contact stated that at vehicle start-up, the service power steering warning light illuminated intermittently. the contact stated that while driving 35 mph, the steering ceased with the lane shift assist warning light illuminated. the contact maneuvered the vehicle to the shoulder of the roadway. the vehicle was turned off and restarted however, the service power steering warning light illuminated for several seconds and then disappeared. the contact drove the vehicle to the residence in manual steering mode. the vehicle was not taken to be diagnosed nor repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and informed the contact that the vehicle was repaired under nhtsa campaign number: 14v286000 (steering) by the previous owner. the failure mileage was approximately 145,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that while reversing, the steering wheel locked. the steering assist warning light illuminated. the dealer was not called. the manufacturer was made aware of failure and stated that there was no recall and that the warranty had expired. the vehicle was not repaired. the failure mileage was 82,000. *bf *as

For the past several months had a slight ticking sound at warm or cold startup. was getting tired/achy while driving more than an hour. the sound became much louder over the weekend. it has been diagnosed as a cracked front exhaust manifold and may have been leaking co into the passenger compartment.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at an undisclosed speed, the vehicle loss power steering functionality with the power steering assist warning light illuminated. the failure recurred several times. the vehicle was towed to washington ford located at 507 washington rd, washington, pa 15301, to be diagnosed. the contact was informed that the power steering rack needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 123,000.*jb

Inner wheels at rear threads wearing with out threads still new. notice a roaring sound while backing up in reverse. a/c rpm drops and goes up when turned on. there was a rear suspension recall on vehicle and trying to see if alignment was done. due to thread decreasing inwards.

Memorandum for ford corporation, claim division from: [xxx], owner of 2013 ford explorer xlt, vin#[xxx]. re: punitive damages due a defective product. recall# 19s17 ma'am, sir, i own a 2013 ford explorer, vin#[xxx]. in december 2015, i moved to germany in under us army orders and exported my suv to our military installation in vilseck, germany. i have always had issues with the car, experiencing steering problems and twice lost control, which resulted in two accidents in march, 2016 and november, 2017. over my deployment to germany, i sought help from local ford sites in bavaria, spent considerable amounts to fix the issue thinking the brakes are the issues and in times changing tires, but in vain. when, i attempted to import the vehicle back to the homeland upon my recent permanent change of station (pcs) back to hurlburt field, fl, i found out that the suv was subject to a recall for a defect in the rear toe link, which increases the risk of crash (ford recall# 19s17 and nthsa recall# 19v435). i obtained a waiver to import the car and called world ford pensacola as soon as my car landed in the us on january 27, 2020 to schedule a fix. they fixed the issue on january 29, 2020. it is worth mentioning that ford has my updated army post office (apo) address but had never notified me of this important recall (i have mail from ford to my apo address but not for the recall). for the foregoing reasons, i decided to file a claim with ford corporation for all of the expenses incurred due to the mishap, including my accident in 2016 and 2017. i contacted your hq ,but in vain. he ignored my phone calls and my emails. therefore, i am reaching out to you in writing. i am asking, at this point, only for repair expenses and not asking for medical bills stemming from the accidents ($ 1732.90 and € 5000.04 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

On 6-27/20, my explorer suddenly lost power steering and the dash said "power steering assist failure". took it to the dealer for diagnostic. researched online the issue and noticed that 2011-2013 ford explorers were recalled for power assist steering issues (recall#14v286000/14s06) the dealer said my vin is not included in the recall. called ford customer service (case# cas2694313) to see if i could get some assistance, she researched and said my only option was to have the repair done and in the event that ford includes in my vin at a later date, then i would get reimbursed. suddenly losing power steering is a safety issues and my vehicle displays the same problems as the recall.

Tl the contact owns a 2013 ford explorer. the contact stated that while driving at various speeds, the steering wheel ceased with the power steering assist warning light illuminated. the vehicle was turned off and restarted and operated as designed. the vehicle was taken to an independent mechanic to be repaired however, the failure recurred. the manufacturer was contacted and informed of the failure. the manufacturer suggested having the vehicle towed to an authorized dealer to be diagnosed. the vehicle was towed to norm reeves ford superstore (18900 studebaker rd, cerritos, ca 90703) where she was informed that there were no recalls on the vehicle. the dealer stated that they would advocate on her behalf with the manufacturer to see if the manufacturer would offer financial assistance for the repair. the contact was later notified that the manufacturer declined to offer financial assistance. the contact had linked the failure to nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the vehicle was not repaired. the failure mileage was approximately 170,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that water leaked from the sunroof into the interior headliner eventually causing electrical failures to the 3rd row seat controls preventing the seat to not be able to be adjusted. additionally, the water damage caused the carpet to mold and rusting of the wheel well. the cause of the failure was not determined. the manufacturer was notified of the failure but no assistance was offered. the local dealer was not notified. the failure mileage was 100,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at an undisclosed speed, the vehicle loss power steering functionality with the traction control and power steering assist warning lights illuminated. the contact exited the high way, pulled into a service station and the power steering ceased. the vehicle was restarted however, the power steering assist failure persisted. the vehicle was towed to the residence. koons ford of baltimore (6970 security blvd, woodlawn, md 21244, (410) 298-3800), was contacted and informed of the failure. the dealer notified the contact that the vin was not subjected to a recall. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 103,000.

While driving on interstate, my wife heard a lot of chimes then " power steering assist fault" was displayed. vehicle lost all power steering and it was very dangerous. once she turned motor off and restarted, the power steering was back to normal. it has since happened multiple times. this is extremely dangerous!! there should be a recall for my vin..! please help!!! *tr

Tl* the contact owns a 2013 ford explorer. the contact stated that start-up, the power steering assist warning light illuminated and the steering became difficult to maneuver. the contact drove the vehicle to covert ford inc (11514 research blvd, austin, tx 78759) where the vehicle was diagnosed with power steering failure. the vin was not included in nhtsa campaign number: 14v286000(steering). the vehicle was not repaired. the manufacturer was also notified of the failure. the contact sought financial assistance from the manufacturer to repair the vehicle however, the manufacturer provided no assistance. the approximate failure mileage was 104,000.

My wife experience "spontaneous acceleration" of our ford explorer. my wife was pulling into a walgreens parking lot, slowed down to turn into a parking space when the car lunged forward at a high rate of speed. my wife had her foot on the brake as she was entering the space, but the brake could not control the car. there was an extreme and spontaneous acceleration. once the car hit the pole, it automatically shifted into reverse even with my wife applying the brake. the car came to a stop after hitting a parked truck. additionally, the air bags did not deploy even though there was enough force on the front end to make the airbags deploy. *tr

At approx 184k miles the steering started making a grinding/ howling sound when turning at idle or driving, also around 55mph while making a left hand or right hand turn the steering wheel will catch and act like it gets stuck briefly almost like it stopped steering. which was extremely scary no dash lights popped up no warning just happened out of no where it's hard to explain threw typing. if you turned it would not correct itself it would stay turning. *tr

When turning vehicle the steering is "sticky". steering makes rubbing and grinding noise when turning wheel. steering wheel and tires do not return to null position when turning. have to turn wheel to make turn and then apply pressure to turn wheel back to straight position. this happens when in motion or stationary. first experienced on freeway at 60 mph. was able to exit freeway safely.

A recall for the rear toe link was issued. i have never been contacted by ford or any other entity to have it fixed. *tr

Hello ford team, i have an issue with power steering for my ford explorer 2013 model. sometimes a message related to "power steering fault" is displayed on the screen. while searching, i can see that there has been a recall for this issue of 2013 ford explorer. but i am not able to see such recall information in my list. can you kindly include this recall for my car. the details of recall are as: #14v286000. although it happend many times, but i was not able to click a picture of my dashboard.

My 2013 ford explore keeps cutting off completely while driving. a wrench comes up on my dash and also terrain management come up. i pull over cut the car off wait a minute and it starts. i understand this happens quite often with explorers. shouldn’t ford be responsible for this due to being very dangerous. please look into this🙏 *tr

At first the car was vibrating a little when downshifting from 45 to a stop. after a few months, the engine sputters and then seizes up and dies when put in drive from park and also from park to reverse. when stopping the car still feels like the downshift is faulty and when at the complete stop the feels like it going to lose power and die. the car has no trouble codes. took the car to the dealership and the mechanic seem to immediately know what was wrong with the car. they troubleshooted it and called to tell me that they couldn't find any issues, but that it has to be a internal transmission issue and would have to remove transmission and tear down for inspection or replace with a new transmission on a 8 year, 64000 miles, 1st owner car. this car has low miles, stored inside a garage and is maintained at the dealership for oil changes and maintenance. *tr

I need a power steering control module. recently twice my power steering was stiff. i brought it to my mechanic who said the codes indicated i need a power steering control module. i looked online and i see that ford recalled the ford explorers for this problem, but mine was not recalled according to ford. i also saw online that ford knew about the problem and sold the vehicles as is. *tr

After starting the vehicle i received two warnings, 1) vehicle lane departure warning disabled, followed by 2) power steering assist disabled. it was not possible to steer the vehicle therefore i turned it off, let it sit 15-20 seconds and restarted. same warnings were received. turned it off again and let it sit for another 15-20 seconds and then restarted. warnings did not come on and power steering was restored. scheduled an appointment with the dealer for the following day and was told that the power steering motor and steering rack required replacement. vehicle is six months beyond extended warranty but has only 60,000 miles total. researched this issue and found a recall had been issued for this exact issue (14v286000, ford 14s06), however the production date of my vehicle fell outside of the manufactured date range for the recall of may 17th, 2010 thru february 28th, 2012. my vehicle was manufactured on april 25th, 2012. i requested that the dealer open a case with ford and request this repair to be covered, dealer responded that ford denied the claim. repair & replacement of steering rack was completed by the dealer. $2,161.79. *tr

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving, the vehicle loss power steering assist with the power steering assist warning light illuminated. the contact stated that extra effort was needed to steer the vehicle. the vehicle was taken to autonation ford – north canton located at 5900 whipple ave nw, north canton, oh 44720, to be diagnosed. the contact was informed that the steering gear and rack and pinion was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but no assistance was offered. the contact stated that the vehicle was previously repaired for the same failure on multiple occasions. the failure mileage was 190,000.

I had a repair done tie-rods and control arms and 2 days later my steering start stiffening they said rack and pinion is bad. so i looked up in ford they said it was a recall for that year and model some years of that year. *tr

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at an unknown speed, the steering wheel ceased without warning. the vehicle was towed to courtesy ford located at 1636 dogwood dr se, conyers, ga 30013, where it was diagnosed that the steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 14v286000 (steering). the approximate failure mileage was 178,000.

Car makes bang or clunk sound when turning left. *tr

Transfer case makes a lot of noise i have to replace it. i am electric wreck steering makes a lot of winding noise. *tr

On january 12, 2020, while driving home to florida from georgia, involved in an accident that seriously injured 26 year old driver and her 2 children, ages 8 and 4. although the children were able to go home with weeks of the accident, the driver was left with severe injuries and impairments, traumatic brain injury, and in a coma for nearly 2 months. the 26 year old driver recently came home in march after spending time at brooks rehabilitation, but we recently received a phone call from the dealership where the car was bought about recall 19s17. we are wondering if this recall could have possibly played a part in this accident, as she was braking when the vehicle became uncontrollable and veered off the road, and she went head on into a semi-truck going the other direction on the highway. *tr

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at 35-40 mph, the vehicle started to jerk back and forth while making turns in either direction. the vehicle was taken to an independent mechanic to be diagnosed. after test driving the vehicle, the mechanic informed the contact that the power steering pump needed to be replaced. a dealer was not notified of the failure. the contact referenced the failure to nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 96,000.

Lost of power steering while driving, coming from an oil changed at the dealership. was able to pull over into a parking lot, and was able to manage not to get into an accident. this could've been fatal, and ford need to recall. *tr

This truck is experimenting the power steering system shutdown after sometime of driving and i notice the rack pinion is been replace for new one i took it to the dealer to get the computer updated software and reprogram the steering system but a week later vehicle did same problem and they say that there is not recalls on it even that the vehicle is presenting the problem of the recall and it fall in the year of the recall itself

Interior driver door handle does not return to the recessed (parked) position. this same defect is a recall on ford fusions and some other similar vehicles; why not on this ford explorer? cost to repair at dealer around $150.00. worked fine for 7 years. (spring inside door is either broken or off its anchor(s).

While backing out of my garage my power steering stopped working almost causing me to scrape the side of my car on the wall. i had turned the steering wheel, as the car had been left at a slight angle when parked the day before, and could not straighten it out. i had to stop. i turned the car off and started it back up and the steering was working again. i discovered that there was a recall on the 2013 explorer on models made a few months earlier. ford is still having the same problem it appears. then it happened again a few days later but i was stationary in a parking lot. an error message appeared on my dash board that time. i don't recall seeing an error message when it happened while backing up in my garage. the problem also happened when my wife was in a parking lot a few days later. so a total of 3 incidences of failure.

The car will not start after driving it . sometimes it has to be jumped . i has had 3 batteries in it so far, it has 140,000 miles on it and when i close or open the doors sometimes it will start!

Tl* the contact owns a 2013 ford explorer. the contact stated that after having two unknown recalls repaired on the vehicle, the power steering assist warning light illuminated which required additional effort to maneuver the vehicle. the vehicle was not taken to be diagnosed nor repaired. a dealer was not contacted. the manufacturer was contacted and informed of the failure. the contact was referred to nhtsa to file a safety complaint. the failure mileage was 178,000.*dt

I experience a rotten egg smell when accelerating. when i told the ford dealership during routine service, they stated "it's normal". i looked for recall 19n05 with my vin but it stated there are no unresolved issues. so it seems perhaps the recall 19n05 was performed. but the smell is still there during acceleration.

My 2013 ford explorer . i'm experiencing a lot problems when i doing turns left/right steering is very hard sometimes and it makes me very nervous i feel like i will crash the vehicle one if this days. *tr

Tl* the contact's son owns a 2013 ford explorer. the contact stated her son noticed water leaking from the center of the subframe of the vehicle. the contact also stated her son noticed the roof separating from the subframe. the vehicle was taken to body collusion shop and was informed the vehicle was not safe to drive. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was unknown.

Computer voice comand 80 mph governor

The vehicle has intermittent power steering faults which cause the vehicle to be difficult to maneuver especially at low speeds

Power steering assist light illuminates and the vehicle loses the ability to steer. i almost ran into the curb before i forcefully turned the wheel to miss it. i was traveling around 5mph as i had just started it.

Water leaking into rear and into the spare tire wheel well. about an inch of water found in the spare tire wheel well. unsure when this is happening.

Fully marked police patrol vehicle lost hydraulic brakes and brake pedal went to the floor. inspected and found right front brake line ruptured inside of protective sleeve causing brake fluid to leak out and hydraulic brakes to stop working. this is the 4th one we have had in a short amount of time. 1st on 5/15/2018, second on 1/15/2020, third on 2/10/2020, and now 4th on 3/17/2020..

The power steering rack and eps shuts down and i have no power steering while driving. we have replaced the steering rack and had the eps reset twice and it still pops up the sensor for the eps and shuts my power steering down. i’ve almost crashed my vehicle twice and had it towed 3 times because of this.

Tl* the contact owns a 2013 ford explorer. the contact stated that while driving at approximately 15 mph, the power steering ceased with the power steering assist warning light illuminated. the contact stated that the vehicle became difficult to maneuver. the contact was concerned that a crash could occur while the vehicle was in manual steering mode. the vehicle was not taken to be diagnosed nor repaired. pauli ford located at 2380 old u.s. 27, st johns, mi 48879, (989) 224-6711, was contacted by phone. the contact was informed that the vehicle was not subjected to a recall. the contact was also informed that the failure may be due to the steering gear or a steering module failure. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was not contacted nor informed of the failure. the approximate failure mileage was 151,854.

The power steering just stopped working my vehicle is a 2013 but it only has 68800 miles

Had just picked up my mail from mailbox and started crossing road to enter my lane/private driveway when heard a loud clunk and was unable to steer car. kept pushing gas pedal to try to move forward and get across the road and barely did but couldn’t control direction the car was moving. when felt was safe i got out and walked around car to see if i could see what was wrong. noticed front right passenger wheel was turned in while others were straight. i got back in car to turn steering wheel and see if it would move but it did not. i called family to come help and upon further looking discovered wheel had become disconnected from the tie rod. the car was towed to a garage and upon their inspection i was told that i needed a new inner and outer tie rod and that the axle centre bracket had broken. i googled the internet to see if this was a known problem and found a website carproblemzoo.com where 29 reports were listed of similar instances with a most recent date of 7/12/2019. this driver did contact ford customer care as did i but had no assistance or resolution from them. in fact ford told me they can’t monitor every website and i told them this wasn’t acceptable because one complaint said a mother’s neck was broken. these problems must be further investigated.

Starting the car from park causes an error to display stating power steering assist fault and the loss of power steering for the vehicle.

About two months ago the steering was getting tough with little noise like clunking, took the explorer to a ford dealer was told my front struts needed changed. had that done, did not fix my steering problem. said my vin was outside of the recall ford had on the steering rack. now just yesterday i start my car and my steering wheel is stuck no movement. turned it off and back on and got movement but no power steering it's a manual. warning lights came on 1. "service power steering now" 2. "service advance trac". also noticed my turn signal will not stay engaged must hold in place to signal.

Tl* the contact owns a 2013 ford explorer. the contact stated while reversing out of the drive way the power steering ceased and became difficult to maneuver. there were no warning lights illuminated. the vehicle was taken to owatonna ford-lincoln located at (1001 hoffman dr nw, owatonna, mn 55060 507-451-7860 ) to be diagnosed. the contact was informed that the steering gear and cam bolt needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the approximate failure mileage was 112,000.

Tl* the contact owns a 2013 ford explorer. the contact stated while his wife was driving 15 mph and making a right turn, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. upon investigation the contact associated the failure to nhtsa campaign number: 14v286000 (steering). greg sweet ford, inc. located at 4011 e center st, conneaut, oh 44030, was contacted by phone and informed of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not contacted nor informed of the failure. the failure mileage was 91,000.

Steering become hard cant move the wheel or make any turn... and the light of service power steering and service advance trac came on. i almost have a accident do to this problem.

Fully marked police patrol vehicle lost hydraulic brakes and brake pedal went to the floor. inspected and found right front brake line ruptured inside of protective sleeve causing brake fluid to leak out and hydraulic brakes to stop working. this is the 3rd one we have had in a short amount of time. 1st on 5/15/2018, second on 1/15/2020, and third on 2/10/2020. so far the vehicles involved are 2013 police interceptor utilities. all have build dates between 4/19/2012 and 6/19/2012.

Getting off ramp turning to my right the car was hard to true steer lost control

Tl* the contact owned a 2013 ford explorer. while driving, the power steering failed and the steering became difficult to turn. vehicle had defective power steering. the contact was unable to drive the vehicle safely. the contact stated that while driving at various speeds the power steering would suddenly fail causing the steering wheel to become very difficult to turn in either direction. after turning the vehicle off and then restarting the engine the vehicle would operate as normal. during the failures the power steering warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the power steering was faulty. tri city ford(1348 four locust hwy, keysville va) was notified of the failure but no assistance was offered. the manufacturer was not notified of the failure. the failure mileage was 97,000.

Vehicle while driving can lose signal to the electric gear box for the power steering. causing a loss of power steering. car display reads "power steering fault".

On the 14th of january 2020, while driving on the freeway, my truck began to sway as if my alignment was off. a short while later, the service power steering warning light came on and as i struggled to steer the vehicle to a stop in a nearby parking lot, the warning changed to service power steering now! this was very dangerous because steering became extremely difficult and i almost side swiped a couple of cars. after i brought the vehicle to a stop, the steering locked up and steering became impossible. the vehicle was towed to a near by ford dealership.

On 2 separate occasions the truck loses power while driving. this effects the engine, power steering basically anything that uses power. this has happened while driving 65mph and 35-40mph. one time it happened on a street, the other time was while driving on the highway. this is very dangerous.

Tl* the contact owns a 2013 ford explorer. the contact stated that upon starting his vehicle and backing out the driveway, his power steering ceased to operate. the advanced track warning light illuminated simultaneously as the failure occurred. the contact attempted several maneuvers, such as restating the vehicle and resetting the battery, but to no avail. the dealer had not been notified of the failure. the manufacturer was notified and informed him that his vehicle was not included in nhtsa campaign number: 14v286000 (steering); the contact was then referred to nhtsa to file a vehicle safety complaint. the vehicle had not been repaired. the failure mileage was 126,405.

I have received carbon monoxide poisoning from driving my 2013 ford explorer. i also have had the front end looked at and repaired had to pay most of the costs (extended warranty paid for some) for the front end popping sounds while turning. the sound is still there and on both sides now. so money wasted towards ford!! the vehicle isnt drivable at this point and that leaves me without a vehicle.

I recently have noticed water on the 3rd seat belts. took it to my mechanic who thought the water was coming from a plug in the rear. sealed it but still had issues. took the panels off in the trunk and ran the water test again. found the issue was coming from the sides of the tailgate at the top where the weld appears to be cracking letting water in on both seatbelts and into the spare tire wheel well. i have seen other comments to the same issue. happens anytime water is hitting the car like rain or car wash.

Tl* the contact owns a 2013 ford explorer. the contact stated that after multiple attempts to start the vehicle, the engine failed to turnover with the check engine warning light illuminated. the vehicle was towed to jim click ford lincoln 6244 e 22nd st, tucson, az 85711 where the dealer was unable to diagnose the vehicle. once the vehicle was returned to the contact, the vehicle operated as intended. the contact then stated that on another occasion while driving at 75 mph, the vehicle began to lost motive power and the power steering ceased. the information screen became inoperable. the vehicle was again towed back to the same dealer. a diagnostic was not performed. the vehicle was not repaired. the vehicle was since towed from the dealer to the residence. the manufacturer not been notified of the failure. the failure mileage was approximately 90,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that when attempting to start the vehicle, the vehicle hesitated to start. the contact stated that several attempts were needed before the vehicle was started. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the fuel pump needed to be replaced. the vehicle was not repaired. the contact was also informed that the vehicle failure was related to nhtsa campaign number: 15v812000 (fuel system, gasoline) however, the vin was not included. the manufacturer was not made aware of the issue. the approximate failure mileage was 147,000.

My wife was driving and somehow the car stop steering. very hard to turn in curves and while driving slow. message came up on dash board about steering default.

Complained of faulty power steering error message coming on when starting vehicle for 1.5 years to ford dealership with no exact response regarding the issue. they said they reset the system and it should work fine afterwards. the next day i still had the issue. i then complained again about it but it was in the shop for numerous issues and that was overlooked/ignored. my power steering has now gone out completely and the recalls for the power steering ended for explorers manufactured after feb. 2012 and mine was manufactured in dec. 2012. i asked if the dealership was required to report issues when customers bring their vehicle in to the shop and they said no. they are only reqiured to report them when they repair it or do work to it, not just assess that there is an issue. lesson learned, always report your issues here. my power steering could have gone out while driving but thank god it didn't. it went out as i was paying a bill and had turned my car off for less than 2 minutes. therefore, the vehicle was stationary. it is incredibly frustrating that they want me to pay for something that is a known ford issue and that my car is currently not able to be driven. much less, i have complained about the issue and they could have prevented it by letting me know the power steering fault is common and to get it repaired sooner rather than later to prevent a wreck.

2013 ford explorer limited 4wd 3.5l became undriveable in a matter of 4 days. it started as a squeal as i accelerated from a stop and quickly escalated to lurching, pulsating and bumping at all speeds. mechanic initially thought it was a caliper that was locked up but when i brought it back 2 days later after the problem persisted and worsened he realized that the transfer case was faulty. he noted that ford is notorious for faulty transfer cases and horrible warranties that end before the parts go. i'm told that my vehicle could lock up at any moment and cause me to not be able to react putting my families safety and those around me in danger. help please! i'm told this is a common issue and not isolated to my vehicle. multiple phone calls to ford have me on hold for 15+ minutes with no sound and then phone call ends without the chance to talk to a representative. my vehicle had roughly 94,000 miles at the time. repair cost was estimated between $3,000 - $5,000.

I am experiencing the same steering problems as the explorers in the recall, yet my 2013 explorer is not part of the recall. the recall is- nhtsa campaign number: 14v286000. i believe the population of the recall should be expanded.

The power steering fault assist button came on in the suv. the steering wheel locked up on me while the vehicle was in motion. i was in another city other than where i live. this was by far one the scariest things that has ever happened to me. the wheel completely locked up. this is beyond unsafe for anyone to be steering a vehicle and the steering wheel locks up. the vehicle was towed to the mechanic shop. the steering rack had to be replaced. i was charged for the pet and labor. the total cost was $1,931.18. there is a recall on the same model vehicle but because my vin doesn’t match i wouldn’t qualify for the recall. this is not right! there is a recall on the vehicle for the same issue but not for my vin. i will upload a copy of my receipt for parts and labor. this is so disappointing!

Both driver and passenger door lock/latch mechanisms failed showing car door is ajar when door is actually shut. driver door lock actuator failed around 30,000 miles and passenger lock actuator failed around 135000 miles. when driving at night, the interior lights of car cannot be turned off until speed reaches approximately 10 mph. this leads to unsafe driving conditions and limits driver visibility outside of car due to glare.

My car is leaking fuel under the hood of the vehicle - so much fuel that it has soaked the cover on the engine block and the cover across the top of the interior of the hood. it is actually dripping down when i lift the hood. it is so strong on the interior of the vehicle that i can taste it in my mouth/lungs when i sat in the vehicle.

3 different occurrences while driving my power steering stops working and an error message comes up telling me power assist failure. once while backing out of my driveway, twice while turning in two separate occasions. i contacted ford directly in regards to the recall for this matter to be told since my vin doesn’t show any open recalls this has to be paid out of my pocket. i am upset due to the fact i didn’t own this vehicle at the time of the recall and i have no idea if this was included or even resolved if it were. i find it highly irresponsible to be told i cannot get a matter repaired that is happening to my vehicle that was specific to a recall and i have no knowledge of it being repaired or not. i can only hope this doesn’t happen as my family is traveling down a highway.

Vehicle lost hydraulic brakes. found right front brake line ruptured inside of protective sleeve causing brake fluid to leak out and hydraulic brakes to stop working.

Tl* the contact owns a 2013 ford explorer. when the engine was started, the power steering assist indicator illuminated and the steering wheel became difficult to turn. the contact was able to drive the vehicle home. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was contacted and stated that the vin was not included in nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the failure mileage was 313,286.

My ford explorer has a distinct odor when i accelerate. i brought it into the ford dealership, and they said there was nothing wrong. i have had a continual strong smell from the vehicle. it happens when i press the gas pedal, generally on an uphill incline.

Steering assist faulted while driving nearly causing an accident.

When starting vehicle, the power steering assist does not work. i have to restart the vehicle 1-3 times to get the steering to work. this has happened aprox. 6 times in the last 3 months. took vehicle to dealer for repair as vin doesn't qualify for the recall that affects 2013 explorers and the steering gear. upon inspection the tech found the power steering rack to be faulty. the steering gear was replaced on 1/8/2020.

Engine fail make noise

It occurs 1 to 4 times while i'm driving. all of a suddenly the the gas pedal doesn't work and the terrain management system is off. i have to turn off the engine in the middle of the road in order for it to work again. also, there's a weird smell coming coming out when all windows are closed and the ac is on.

Power steering gear failed as a result of corrosion due to poor coating

The power steering went completely out. steering wheel locked up & the turn signal & wipers wouldn’t work. at first , i could turn the vehicle off & it would reset but it started happening more often at a low speed or when i would put the vehicle in reverse. it went completely out in august 2019. my particular 2013 ford explored didn’t have a recall for this & it cost $2,300 to fix.

My car began lurching when i was driving and began leaking oil. when i took it in, i found out the pto needed repaired. the transfer case was filled with metal and covered in metal shards. mechanic said the car wasn't driveable and would be dangerous to have on the road.

While driving 70mph with my kids in the car the power assist light came on. i lost all control of the power steering. luckily i was able to drive to a safe spot using much strength to do so. 2013 ford explorer 74,700 miles.

My steering wheel is loose not sure if it has something to do with a recall with the power steering or not.

Upon starting vehicle in driveway, experienced intermittant power steering failure also showing stability control error. vehicle is 2013 explorer with 95k miles. turning vehicle off and restarting seems to correct the issue for now. researced and saw recall 14v286000 for same reported issues, but seems that my vin does not fall within the designated vehicles.

Received a message on my dashboard " power assist fault", the steering was stiff and could not turn. turn off the car for 10 minutes and the steering was functioning ok. later in the afternoon, i was about to hit the gas pump as my steering went stiff again. now am scared that this may cause accident

Natural gas smell on interior of vehicle especially when idling, gas smells like rotten eggs or sulfur. it causes me to get headaches and dizziness.

Steering recall 14s06 ,my car, was manufactured 14 march 2012,,, there is a recall that included the exact same issue including the advancetrac and service power steering soon problem on explorers manufactured at the same plant until 28 february 2012,,,,, i get there has to be a line but they are unwilling to accomodate a faitful customer. looking through the rest of nhsta there are extensions of the electric assist reprogramming to correct the advancetrac computer problem til 2023 however only if the explorer was under the 28 february 2012 original recall. again my car came off the line, 14 march 2012. i have gotten nowhere with the customer service 800 number except were sorry you are experiencing the same exact symptoms as the cars manufactured two weeks prior to yours in the same plant, but we have to draw the line somewhere and the problem is probably related to something else. the dealer has some resources to work with you but you need to speak to them. mean time i have not heard from the local customer service rep ed, this case was opened last week and the vehicle is sitting in my driveway hoping to hear positive news about the computer issue after spending tmy own $1200 to replace a part that should have clearly been covered in this recall 14s06 i cannot drive it since i got it into my driveway with those two messages (both advancetrac and service power steering soon) in the dic,,, i got home and shut off restarted, no steering , i reparked it in the driveway with "zero assist" i assume it will need to be towed to the next location.

Electric power steering stopped working and restarted several times while driving on multiple occasions in city and highway turning and going straight forward and now has stopped working completely

I loss power on steering wheel while i was driven. steering wheel shut down i was lucky that power came back i replace the steering wheel but they didn't tell me what was wrong with it. i'm scare driven the suv

Tl* the contact owns a 2013 ford explorer. while driving 40 mph, the steering wheel became difficult to turn and an unknown warning indicator illuminated. the contact was able to drive home and associated the failure with nhtsa campaign number: 14v286000 (steering). the vehicle was taken to two different independent mechanics who stated that the steering control module and the rack and pinion unit needed to be replaced. the vehicle was taken to jack madden ford (located at 825 boston-providence turnpike, norwood, ma 02062, (781) 207-9009) where it was diagnosed that the steering control module and rack and pinion unit needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was 90,000.

Tl* the contact owns a 2013 ford explorer. while driving 65 mph, the steering, traction control, and abs warning indicators illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the power steering assist was faulty and replaced. the vehicle was then taken to tomball ford (22702 tomball pkwy, tomball, tx 77375, (281) 378-3160), but was not diagnosed or repaired. the contact referenced nhtsa campaign number: 14v286000 (steering). the manufacturer was made aware of the failure. the failure mileage was approximately 76,100. *ln

Steering went out while driving making a right turn. power assist light came up when power steering gave out.

While driving in normal fashion in medium traffic engine all of a sudden died restarted after 5 minutes of attempts only to die again about 3 minutes later in middle of a turning lane. after being pushed to a parking lot it was discovered that head gasket was blown without any warning or signs. had to be towed over 100 miles to my home on a roll back truck paid by car insurance

Just today i viewed online to check for any recalls due to my passenger side heat not working....by viewing online i was notified of a recall that should have been fixed on my vehicle that i was not notified about, and was wanting to get this issue fixed as soon as possible. the issue is it states the last date to fix was in august.

Occasionally the power steering assist failure light would come on. i could kill the engine and restart it and it would return to working. however now the warning light is on and won't go off. the power steering will not work at all.

Steering wheel locked up twice in 2 days when started and displayed a warning "power steering assist default". the car had to be restarted. this is a serious problem that ford refuses to fix on our vin.

Failure of electronic power steering system. i had turned my car on and the fault happened immediately. previously when this would occur i would restart my car and the error would resolve. this time this did not clear the error.

The power steering has failed and is reporting error power assist system failure. the stability control os also reporting an error. the behavior is the same as is described in recall# 14v286000, but the vin check doesn’t include my vehicle in the recall even though i have the same model vehicle that is the subject of the recall. i have seen reports by others reporting the same issue and are also finding their vins are also not included in the recall. intermittently i used to get the power assist system failure message when i would first start the car, but after turning the car off and then on again everything would be fine. however, a few days ago the system failed permanently. fortunately it occurred while tue car was stationary, in my driveway. i’m taking car to dealer for repair tomorrow, however, i’m expected the repair to cost around $2000. i dont understand why such a critical part can have such catastrophic failure when the car is only 6 years old and only has 116,000 miles on it. i have owned cars with over 200,000 miles that did require complete replacement of the steering system.

With the car parked overnight, i started the vehicle and put the transmission into reverse to exit my driveway. there was a loss of power steering. "power steering assist fault" alert on dashboard. drove it for about 250 meters with no power steering, stopped, powered off the vehicle, started it back up, still had limited power steering, and additional alerts including "service advance trac" with esc off lights. drove for a about 100 meters and power steering assist resumed. this has happened previously with another driver, so it isn't an isolated incident.

Suspension toe link

Upon starting vehicle, steering wheel tighten up and extremely difficult to steer, could not back out of parking space at work- power assist error light came on. this is second occurrence. the first time (1 month ago) i was parked on a hill so thought may have been a fluke. today i looked the error up and saw ford has recall for 2011-2013 but my 2013 vin is not part of batch. believe ford needs to extend the 'window' and add more vehicles with this same issue! this is very dangerous!

My wife was driving down a back road by our house with our 3 children in the back and myself as a passenger. the vehicle while traveling at roughly 40mph had a light flash that read service advance trac. she then lost all power steering and could not pull off the road. she could only brake. we shut the vehicle off and turned it back on. it regained steering for a few miles and then it happened again shortly after in a parking lot. it is now at the ford garage to get looked at. it is super dangerous especially if she was traveling around a turn. it has 50000 miles on the vehicle

Tl* the contact owns a 2013 ford explorer. while driving 55 mph, the steering seized without warning. the contact managed to veer to the shoulder of the road and turned the vehicle off and back on, which failed to reset the steering wheel. the vehicle was towed to an independent mechanic where it was diagnosed that the power control module failed and needed to be replaced. the vehicle was not repaired. the vehicle was taken to friendly ford (2250 south rd, poughkeepsie, ny 12601, (845) 462-1900) where a second diagnostic test was performed and determined that the power steering control module needed to be replaced. the vehicle was repaired. the contact referenced nhtsa campaign number: 14v286000 (steering). the manufacturer was made aware of the failure and informed the contact that the vin was not selected for the recall. the contact was advised to call nhtsa to file a complaint. the failure mileage was approximately 65,000.

Tl* the contact owns a 2013 ford explorer equipped with hankook ventus s1 noble 2 tires, size: 255/50r20. while the contact was washing the vehicle, she noticed that both front tires were shredding. the contact took the vehicle to an independent mechanic who stated that the tires would worsen over time before needing to be replaced. the tires were not replaced. the tires were replacement tires. the manufacturer was not notified. the tire and vehicle failure mileages were unknown.

It's an intermittent problem. the electric power steering goes on and off. it does so while still or even while driving.

Exhaust smell in the cabin when driving. checked the door seals and other places where it could be coming from and found no breaks in them. that leaves the exhaust system could be leaking into the cabin

Tl* the contact owns a 2013 ford explorer. while driving various speeds, the power steering failed without warning. the contact took the vehicle to hubler ford (2605 in-44, shelbyville, in 46176, (317) 392-2557) and was informed that the steering gear needed to be replaced. the contact was given an estimate for the repairs. the contact associated nhtsa campaign number: 14v286000(steering) with the failure; however, the vehicle was not included. the manufacturer was notified of the failure and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was unknown.

My car started to leak coolant i've had to keep topping off coolant, took it to a ford dealership, stated it was my water pump which would cost about $2000 to fix. i am only at 108k miles & i was told by ford that they do not need maintencing and would last till 150,000 miles

For the last two month, my vehicle have had a oil burning smells, i changed the oil, but the smell is still there. this is right after i turn on the heat.

Steering locks up while driving have to slowly put on brakes to stop shut motor off and restart vehicle. sometimes when you get in and start vehicle,steering will not unlock when vehicle is started but will move forward and backwards with steering locked have to turn key off and restart vehicle to unlock steering. sometimes steering unlocked up in cold weather and have to turn on engine and floor heat for 45 minutes to unlock steering. after several times of steering locking up without error message on dash now error messages hill descent control fault and service advanced traction are flashing on dash. this has been happening for about two weeks between 10/29/2019 and 11/12/2019

The power steering in my car stopped functioning while i was driving. the dash said there was a power steering fault. i was able to pull the car to the side of the road, and turning it on and off seemed to reset it, and i was able to continue on. by research, this is common in 2013 explorers, and was a recall, but not on my vin. it is going in for repair within the week. it appears the recall needs to be expanded to include more models. this is a safety hazard!

When my car is turning on the power steering will briefly lock up. my power steering was completely locked up as i began driving recently and only unlocked when my car was restarted.

When driving (various speeds high was 70 mph - low was 25 mph - various roadways) vehicle loses power goes down to about 5 miles per hour - check engine lights comes on-- message "see manual". happened intermittently for 5 months initially one time- may go a month before happens again . finally it started occurring 3 times within and hour then ok - did for that for two consecutive days before taking it to be fixed. called ford dealer they claimed they had heard of this - said it could be many things - i mentioned the reports of this on 2016 explored. took it to a local shop. replaced throttle body and throttle body gasket on 2 oct 2019- issue has not occurred since.

2013 ford explorer with hood paint bubbling and peeling. i notice a while back and thought it was just a rock that hit the hood. now it peeling really bad and cracking and peeling. there needs to be a recall cause so many clients are having the same issue.

Tl* the contact owns a 2013 ford explorer. while driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. the vehicle was towed to all american ford in old bridge (3698 u.s. 9, old bridge, nj 08857) where it was diagnosed that the steering wheel control module was faulty. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 110,000. the vin was invalid.

While driving (second incident, it was repaired by ford motor vehicle for the same thing last year) my steering wheel became uncontrollable. the vehicle kept pulling me to the left, i almost had a head on with the oncoming vehicle. i was so shook up, i pulled off the road and waited for help. my husband tested it since and the pull is quite noticeable.

Paint bubbling on aluminum surfaces hood and door skins, referred back to dealer who repaints and reoccurs until out of warrantee. steering failure intermittent accutrac control requiring towing and computer reset. can fail while driving resulting in no or difficult steering. multiple times reset no charge. estimate to repair $2500

We have just become aware that exhaust gasses are leaking into the passenger compartment and apparently have been for some time, causing headaches, dizziness and eye irritation. we located a tsb from ford (tsb 16-0166) relating to the issue and became aware that ford had offered to fix the issue. both the center for auto safety and the nhtsa investigated this issue resulting in ford notifying owners of potentially affected vehicles offering to fix the issue for free. i never received a letter, and when i called the ford customer service line i was told that my vehicle's vin was not affected. with the leakage of the exhaust into the cabin i've earned the right to call bs. this is not the type of defect that will repair itself and presents a clear and present risk of serious injury or death, as evidenced by the multiple reports of crashes. this should never have been allowed to be swept under the rug and warrants a recall and inspection/repair of every vehicle in the category. date below is the date that we took it in to the ford dealership for diagnosis and repair, but the effects have been noticed for several weeks.

Tl* the contact owns a 2013 ford explorer. the contact stated that the ignition switch failed three months ago. also, while in a parking lot driving 12 mph, the vehicle stalled without warning. the vehicle failed to restart and failed to shift out of gears. the vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch failed and needed to be replaced. the vehicle was repaired. the vehicle was not taken to a dealer. the manufacturer was not contacted. the approximate failure mileage was 158,000.

I own at 2013 ford explorer sport. on two separate occasions i have taken my explorer to the dealership because we keep smelling exhaust when we accelerate . the dealership has made attempts to repair the leak but as of today it’s still doing it. i called ford today to see if has any more information they could pass along to remedy this problem and they only referred me back to the dealership. the sulfur is so bad sometimes we have to roll down the windows for fresh air which is not always good when the weather is bad. it happens with the air/heat is on and when it’s not on. i’m at a loss now on how to get this repaired as it seems no one knows exactly what is causing it and no one is taking ownership of the problem.

2013 ford explorer sport - my vehicle is having dangerous steering issues. my vehicle is appears to be experiencing an intermittent power steering failure. while driving the vehicle at any speed there appears to be steering loss. there also appears to be loss of steering when at different steering angels. it appears to shut down the power that is being sent to the power steering assist. this fault happens when in any location, highway, parking lot, local street, city street, etc. the issue happens randomly at all speeds and sometimes when the vehicle is stationary. the most discouraging aspect of this problem with the vehicle is that ford had recognized the same exact problem with the same make and model vehicle of mine, that were only built just months before mine. it is also disappointing to see that ford is not even looking into the issue (as told by customer care representative in the philippines).

Tl* the contact owns a 2013 ford explorer. while driving 50 mph, the power steering completely failed. there were no warning indicators illuminated. the contact pulled over, turned off and restarted the vehicle, but the failure continued. the vehicle was taken to chapman ford (1255 columbus ave, marysville, oh 43040, (937) 642-0015) where it was diagnosed that the power steering failed. the contact associated the failure with nhtsa campaign number: 14v286000 (steering); however, the vehicle was not included in the recall. the contact stated that she replaced the power steering module. the manufacturer was notified and instructed the contact to keep all receipts for the repair in the event that her vehicle became included in the recall. the failure mileage was 117,000.

Tl* the contact owns a 2013 ford explorer. while the contact was making a right turn into the driveway, the power steering suddenly malfunctioned. the steering wheel became very difficult to turn in either direction and the service power steering message displayed. the vehicle was towed to frenchies ford (216 east orvis st, meccena, ny) where it was diagnosed that the steering gear assembly and steering shaft were faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure and did not assist. the failure mileage was 120,000.

Throttlebody p2111 code. loss of engine power. not covered by factory service bulletin 13n03. why not?

Tl* the contact owns a 2013 ford explorer. while the contact was reversing out of his driveway, the steering wheel seized. the contact attempted to turn the steering wheel right to left and noticed a very loud abnormal, winding noise. also, the power steering warning indicator illuminated. an independent mechanic diagnosed that the electric rack and pinion failed and needed to be replaced. the vehicle was not repaired and the failure recurred. terrebonne ford lincoln (339 st charles st, houma, la 70360, (985) 876-5100) was contacted and stated that the vin was not included in a recall. the manufacturer was notified of the failure and did not assist. the failure mileage was approximately 100,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that the third row seats became inoperable without warning. the vehicle was taken to frontier ford (3701 stevens creek blvd, santa clara, ca 95051, (408) 241-1800) where it was diagnosed that the seat motor and seat harness needed to be replaced. the vehicle was repaired; however, the failure recurred. an engineer was informed about the failure, but no action was taken. the vehicle was taken to sunnyvale ford (650 e el camino real, sunnyvale, ca 94087, (408) 215-9949), but was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 67,000. the vin was invalid.

Tl* the contact owns a 2013 ford explorer. the contact received notification of nhtsa campaign number: 19v435000 (suspension). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jones-west ford (3600 kietzke ln, reno, nv 89502, (775) 329-8800) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Loss of power steering at lower speeds or when stationary with the steering locking out at higher highway speeds causing loss of steering control

Tl* the contact owns a 2013 ford explorer. while driving in reverse, the steering wheel became difficult to turn. on august 21, 2019, the steering wheel assist and traction warning indicators illuminated. when the contact turned off and restarted the vehicle, the steering wheel returned to normal. the vehicle was taken to woolwine ford-lincoln (located at 3080 us 49, collins, ms 39428, (601) 765-4461) where it was diagnosed that the steering gear assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 72,000. *tr

Tl* the contact owns a 2013 ford explorer. the contact noticed that the windshield molding sealant detached from the vehicle without warning. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was approximately 75,000.

Tl* the contact owns a 2013 ford explorer. while driving at approximately 55 mph, the power steering failed without warning. the contact stated that it became difficult to maneuver the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. ferrario auto team (located at 2472 corning rd, elmira, ny 14903, (855) 468-5337) was contacted by phone and stated that there were no recalls. the manufacturer was notified. the approximate failure mileage was 93,000.

Front sway bar links have been knocking over 1 year ago. at the time my car was only 5 years old. at first the ford dealership they thought it was valve body in the suspension the first time they checked. explorer was jerking when i slowed down to a stop. the second time i took it in they said it was the throttle body. they replaced that because i complained that i have had so many problems with a 5 to 6 year old car. only has 77,000 miles on it.

Vehicle loses power when accelerating up hill or on flat surface. take off power is dimished and vehicle will sometimes die unexpectedly when accelerating.

Vehicle has been through 4 steering racks each time it is replaced the vehicle has left the service shop only to return in less than 24 hours. steering tightens up rendering the vehicle almost impossible to drive. dashboard displays warnings such as power steering failure, service power steering, powertrain lock, etc. this happens while driving. once i was on a back road, once on a highway and once on a service road just miles from the dealership

Tl* the contact owns a 2013 ford explorer. while driving 50 mph, a deer jumped out in front of the vehicle and left the contact no time to brake causing the vehicle to crash into the deer. the dear was stuck in the grill for a few seconds. then the dear loosened itself and ran off. the air bags did not deploy. the contact did not sustain any injuries. the vehicle was able to be driven after the crash. a police report was filed. the vehicle was taken to a local independent mechanic where an estimate on the cosmetic repairs were pending. the vehicle was not repaired as of yet. the manufacturer was not made aware of the failure. the failure mileage was unknown.

While driving the care begins to slow down even though i am hitting the accelerator and eventually comes to a complete stop where i have to pull off the side of the road and turn off the car and restart. then i will start driving and it will happen again. in a 10 minute drive the other day it turned off 3 times. haven’t driven the car in over a week because i’m scared it will happen to me and cause an accident.

The electronic power steering suddenly became inoperable while driving

Front manifold crack that is allowing exhaust fumes to enter the vehicle.

Power steering failed while driving on a city street.

When driving the steering became impossible for my wife to steer the car. power steering assist light came on along with advance trac light. this happened on 2 separate occasions. the first time we were traveling down a highway and the second time she was parking in the garage. she was unable to park the car staight in the garage. we took the car to herman ford in luverne, mn to be repaired. we were told the problem in the steering gear. through my research ford has recalled other explorers with the same problem. ford is telling me that my car does not fall under the recall. this problem creates a dangerous situation when it occurs.

I have a 2013 ford explorer and have been recently experiencing random, dangerous stalls due to a faulty throttle body. i have had the throttle body cleaned twice and it continues to fail, leaving our car in a "limp-home mode" in dangerous road conditions. it usually stalls when accelerating from a low idle position, such as sitting at a stoplight and then accelerating. however, it had also stalled while traveling higher speeds and then accelerating. once i pull off the road, the car engine shakes violently until i'm able to put in park and then turn the ignition off. after a few seconds the engine will usually restart at normal idle and proper engine function is restored until the next throttle body failure.

Tl* the contact owns a 2013 ford explorer. while driving various speeds, the climate control temperature remained at the high heat setting. there were no warning indicators illuminated. the vehicle was taken to apple ford of lynchburg (2113 lakeside dr, lynchburg, va 24501, (434) 385-5012) where it was diagnosed that the front controls interface modules failed and needed to be replaced. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure and provided case number: cas223-28019. the failure mileage was approximately 149,121. consumer stated in my attempts to cut off the heat (it was a 95* day) from blowing, i almost hit a cement girder. this was only 1 of many times that this happened. the heat would cut off. ____ this created a dangerous situation _____. since-ford gave me a comparable vehicle to drive and the repairs have now been made. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).” *pm

I purchased this vehicle and it constantly floods inside the vehicle when it rains or i go through an automatic car wash. this has been over 3 years of me paying people to blow out sun roof. to no avail. i drive and water constantly pours from the ceiling console, seatbelt holes on either side of the car and from under the dashboard area. almost 6 to 8 inches deep of water at times. i have to drive with towels on my lap and shower curtains on the floors. my insurance company is no help, neither is dealership of purchase.

Tl* the contact owns a 2013 ford explorer. while accelerating from a stop, the power steering failed and the power steering assist warning indicator flashed. cook county ford (1000 s hutchinson ave, adel, ga 31620, (229) 896-7411) was contacted and stated that diagnostic testing would be needed. the manufacturer was notified of the failure and was informed that the vehicle was not included in a recall. the contact was referred to nhtsa to file a complaint. the contact associated the failure with nhtsa campaign number: 14v286000 (steering). the vehicle was not diagnosed or repaired. the failure mileage was 125,000. *tt

Does not show up in park when in park. if the in park is not lit up it will leave relays will be left open and run down battery.have looked on line and there hundreds of thousands of this issue on multiple different vehicles.

The molding on the drivers side of the windshield suddenly detached and flew off during travel. this actually happened 2 years ago and we replaced the part ($200) and installed it ourselves. well guess what happened again? the passenger side molding detached and flew off during travel this time. both times this occurred at freeway speeds. now i know for sure it's a faulty part and not a fluke. i am super frustrated that i have to cover the cost of this a second time. also to have pieces of your vehicle flying off and potentially hitting other vehicles who are also traveling freeway speeds is a huge safety risk. not to mention it makes the vehicle look really ugly. i am filling this form out at work and am unable to upload a photo, but if you google ford explorer windshield molding issues you will see exactly what i am reporting is not an uncommon occurrence.

My blutooth pairing with iphone was compromised by someone other then me. it wouldnt let me listen to blu tooth on my phone. when it did let me listen the music that once sounded good now no matter what i did it sounded horrible. another thing i noticed was the performance seemed to be greatly increased with poor mpg and then after awhile and still is this way there is a lack of performance and the motor has a completely weird sound since this started happening. i forgot to mention i had previosly had my phone connected thru the sync app and it had some nice features i was using until all this unexplainable things started happening. once i noticed the volume on the radio was all the way up the next time i had entered my vehicle. and it seemed like in 2017 it would only happen when i was not far from my house and as time went on it seemed like they could change settings no matter where i was. i would program sync settings and before you know it sync is doing excatly what i had turned off. there was a couple other things i wrote down back when they happened that i need to find and then i can report back.

When traveling long distances, usually over an hour, the warning for power steering and service advance trac comes on. the power steering will lock up and will be difficult to drive after vehicle has been parked and once its started back up again.

Tl* the contact owns a 2013 ford explorer. while driving 50 mph on the expressway, the vehicle accelerated independently to 60 mph. the contact depressed the brake pedal to stop the vehicle and the steering wheel became difficult to turn. also, the wrench warning icon illuminated. the contact was close to her residence and was able to drive home. the vehicle was taken to beach ford (2717 virginia beach blvd, virginia beach, va 23452, (757) 486-2717) where the contact was advised to bring the vehicle back when the wrench warning icon illuminated again. in addition, while driving on the expressway, the vehicle slowed down, failed to accelerate, and shook. the wrench warning icon illuminated again. the contact was able to coast to the side of the road. the vehicle was towed to beach ford, but was not diagnosed or repaired. the contact stated that the failure recurred four times. the contact stated that she just purchased the vehicle. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2013 ford explorer. the contact stated that the instrument panel was blank and inoperable. the vehicle was taken to mel hambelton ford (11771 w kellogg ave, wichita, ks 67209, (316) 462-3673), but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 145,343.

Transfer case leak and failure at 82755 miles. no apparent cause. car lurched forward twice and almost hit vehicles in front of car

Driving the car saturday the 20th of july, running regular errands, the car was fine. woke up sunday morning to go to church and the steering started grinding when i turn the wheel. took it to the mechanic and he said it was the steering gear and only ford can fix that, but who has 1600.00.

Pillars flying off car and power transfer unit not working

Tl* the contact owns a 2013 ford explorer. the contact stated that the fuel delivery module was cracked and fuel was leaking underneath the vehicle. causeway ford lincoln (375 nj-72, stafford township, nj 08050, (609) 597-8083) confirmed the failure and stated that there were no recalls for the vehicle. the dealer was currently repairing the vehicle. the manufacturer stated that there were no recalls and referred the contact to nhtsa. the failure mileage was 78,000.

Tl* the contact owns a 2013 ford explorer. the contact received notification of nhtsa campaign number: 19v435000 (suspension). gullo ford of conroe (located at 925 interstate 45 s, conroe, tx 77301, (281) 367-0000) stated that the part was not available. the contact stated that the dealer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2013 ford explorer. shortly after the contact purchased the vehicle, the eps warning indicator flashed, indicating a power steering failure. wilson ford lincoln (328 main st, logan, ut 84321) scheduled a diagnostic appointment for august 5, 2019. the vehicle was excluded from nhtsa campaign number: 14v286000 (steering); however, the vehicle exhibited the same failure as the recall campaign. the vehicle was not included in nhtsa action number: pe12017 (steering). the manufacturer was made aware of the failure. the approximate failure mileage was 104,000.

My 2013 explorer losses power steering due to mechanical malfunctioning while driving the car. it was discovered the electronic power steering system had failed due to overheating. according to the dealer, my vehicle was excluded from the recall 14v286000 which was noted may 29, 2014. i repaired the car at the cost $2,600.00. i continue to have issues with the power steering.

The steering became so bad it was not safe to drive and could easily have caused a bad accident. i did not let my wife drive it. local auto repair shop said it is an electrical issue in the steering so i drove it unsafely to ford dealer who told us it is an issue with the steering gear. this should not happen in a 2013 vehicle with a little over 100k miles

Power steering fault twice when making sharp turn

Over the past year or so, the paint on the hood of my explorer has been bubbling and peeling along the perimeter. we brought it to our local ford dealership. they took pictures and contacted the ford headquarters. the local dealership was told, because my vehicle is no longer under warranty, they can't help. as i researched the issue to see if others were having the same problem, i found many complaints, lawsuits pending, and articles written about this same issue. i went through the proper channels, contacted ford customer service online and through messenger, but still have been told it is not ford's fault. i take very good care of my vehicles and have always purchased vehicles from ford. my 2013 ford explorer looks like new from the inside. the outside looks fine, as well, except the hideous hood perimeter. the hood is embarrassing, period. i don't deserve the poor service i am getting from the entire ford company. the fact that it is no longer under warrantly shouldn't matter with this issue. the paint should not be bubbling and peeling like this. someone at ford is to blame or whoever is in charge of the hood/paint/material to make the hood. i will keep fighting until ford pays to have my hood redone. i have contacted zestar, the ford ceo, president, etc. and a detroit free press journalist who wrote about ford's transimission deceitful coverup. i am not asking for anything more than to have the hood of my car fixed. this is ridiculous. **in the uploaded file below, it asks for a date in which this occurred. i do not have an exact date. it has been ongoing and is obviously getting worse as time goes on.

While traveling in a forward direction on a city street, an alert for power steering malfunction appeared. a few seconds later, the power steering system completely failed and the steering locked up. i was unable to turn the steering wheel left or right. a quick research of the ford explorer power steering resulted with a large forum of people with same problem. the dealer my vehicle was taken to stated i was the second one in a week. a recall was done for this specific item was done, but for all wheel/4 wheel drive only. i feel this particular product is unsafe, especially since the vehicle was in motion.

I am writing this letter in regards to my 2013 ford explorer xlt. i’ve noticed a fast acting paint flaw that is growing in criticality, and is growing increasingly frustrating each day! when i purchased the vehicle, this was not recognizable to the eye obviously, as i wouldn’t have purchased the vehicle otherwise. currently, the paint is bubbling up around the entire edge of the hood. on 7/14 one of those bubbles of paint flaked off, which will now lead to other major issues with the paint and look of, not only the hood, but essentially the entire car. at this point i’ve been forced to discontinue taking this vehicle through the car wash (touch or no touch), as more paint will flake off. not only that, i avoid the areas when i wash and wax the vehicle by hand. if what ford's slogan rings true (built ford tough), then i must say, that i’m perfectly fine with doing business elsewhere, as this paint job is far from tough, it’s rough! i pride myself in being a hard working consumer, and when i take the plunge to spend this amount of money to purchase a product, i want to step back and be proud of it, and the hard work that it took to be in a position to make this kind of purchasing decision. i would also expect a sense of pride from the company’s perspective to stand by your product, and that is precisely why i’m writing this complaint letter.

Upon starting the vehicle the warning indicator "power steering assist failure" message appears and there is no power steering. turning off and restarting sometimes resets the warning and power steering will return but not always. there is a current recall with the same problems (14s06) but my vin falls outside the manufacture date. reached out to fomoco and they verified there are no recalls and there have never been any recalls for my vin. one month ago i received a recall letter from ford for a different issue that i had fixed under the recall by ford. that recall didn't show up in fords database either for my vin when i called today but yet it existed and was fixed. odd that the same power steering problem keeps occurring on vehicles but ford wont recognize the problem because of a build location and date. ford doesn't engineer us spec vehicles based on their manufacturing plant, they seem to be saying that the same engineers that designed a faulty electric power steering motor for chicago didn't design a faulty motor for another plant. or the original "fix" didn't real "fix" the problem.

The electronic steering rack has failed and locked up. this recall has been issued for some explorers but should be expanded to include more vin numbers as this is the same problem and the vehicle only has 40,000 miles on it. the problem started while i was driving it. i took it to a mechanic and the steering locked up fully and power steering failed during their test drive.

Power steering assist light turns on which causes loss of steering capability.

Tl* the contact owns a 2013 ford explorer. while driving various speeds, whether in reverse or driving forward, the power steering warning indicator suddenly illuminated. when the power steering failed, the vehicle became difficult to steer. the contact had to turn off the vehicle and wait a few minutes before they were able to start the vehicle. once the vehicle was restarted, the power steering returned to normal. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the approximate failure mileage was 154,000. the vin was invalid.

After an all day event, i got into the car, started it as usual, but the power steering would not work. there was a warning on the dash, so i took it to a local mechanic. he hooked it up to the computer, and did a scan, which showed several codes related to power steering issue. i do recall on the drive to the event, my navigation went out, with a warning that sd nav card is not working, and my phone would not connect to the system via the cable. mechanic reset the code to test it out. this has activated the power steering, radio, and even the back up camera. yes, back up camera would only work periodically, so i thought it was camera itself. i'm worried power steering will go out during the normal drive. is there any recall on power steering or electrical issues?

Sudden power steering failure while driving cruising speed.. car became extremely limited to handle. ford tech verified and pulled code u3000:61 requiring replacement of steering gear.

On my explorer the recall 19v-435 (ford number 19s17) was executed. after 3 month and approx. 2500mi the left new toe link broke. the car was running with 35mph to an intersection and i started moderate braking in front.of a traffic light. during braking the left new toe link broke.

I have had intermittent issues with the power steering going out. generally when i start the car. i can usually restart it and it works fine. just recently, the power steering completely failed while driving. it is still not working. just took it in to the ford dealer for repair. they are telling my that my vin# is not part of the power steering recall, but clearly it has been affected by the recall of the ford explorer from 2011-2013.

Vehicle's water pump began leaking during a normal patrol shift. we have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000.00 each time. i know these are not isolated incidents and that these water pumps fail often. i recall being at a fleet conference this past august and seeing a slide during a presentation from ford and it showing the casting difference between the old style and new style pump. the old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. the new style pump has a thicker casting to prevent this fault. i would like to see a warranty extension or recall on the these pumps just like ford ended up doing for the catalytic converters.

Tl* the contact owns a 2013 ford explorer. while driving 40 mph, the steering wheel seized and the power assist default warning indicator illuminated. the vehicle was towed to the contact's residence. suburban ford of ferndale (21600 woodward ave, ferndale, mi 48220, (248) 399-1000) was contacted and informed the contact to bring the vehicle in for diagnostic testing. the vehicle was not diagnosed or repaired. an independent mechanic came to the contact's residence and informed the contact that there was an unknown recall associated with the failure. the manufacturer was not made aware of the failure. the failure mileage was 112,000.

Cranked up car this morning and the power steering assist fault light came on. could not turn steering wheel. tried again later and could drive it to the ford dealership 1.5 miles away. they said there’s no recall. and it’s $2300 to replace the steering gear. has 107000 miles on it

Vehicle's water pump began leaking during a normal patrol shift. we have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000.00 each time. i know these are not isolated incidents and that these water pumps fail often. i recall being at a fleet conference this past august and seeing a slide during a presentation from ford and it showing the casting difference between the old style and new style pump. the old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. the new style pump has a thicker casting to prevent this fault. i would like to see a warranty extension or recall on the these pumps just like ford ended up doing for the catalytic converters.

Vehicle's water pump began leaking during a normal patrol shift. we have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000.00 each time. i know these are not isolated incidents and that these water pumps fail often. i recall being at a fleet conference this past august and seeing a slide during a presentation from ford and it showing the casting difference between the old style and new style pump. the old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. the new style pump has a thicker casting to prevent this fault. i would like to see a warranty extension or recall on the these pumps just like ford ended up doing for the catalytic converters.

Vehicle had toe link replaced in accordance with recall 19v-435 on 8-19-19. on 9-10-19, the replacement toe link failed while driving at 45mph. the dealership reports the toe link failed at the weld.

Tl* the contact owns a 2013 ford explorer. while attempting to turn the vehicle, it became difficult to maneuver the steering wheel as if the power steering failed. the contact stated that she also heard a grinding noise coming from the dashboard area of the vehicle. there were no warning indicators illuminated. the contact spoke with tri ford inc (located at 12610 illinois 143, highland, il 62249, 618-654-2122) and was informed that the vin was not associated with nhtsa campaign number: 14v286000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. the contact was referred to nhtsa to file a complaint. the approximate failure mileage was 94,000.

When idling cabin fills up with what appears to be smoke from mufflers. fell asleep in the car while idling, woke up dizzy and thru up shortly after, strong headache after. rust around the lock on the trunk lid.

On august 30th, having driven to the pool a short distance from my house, i was unable to unlock the steering wheel to drive home. i maneuvered the wheel a bit and it unlocked. the next day was a different story. i could not get it unlocked to drive home from the pool no matter what i initially tried. i found in the owner's handbook that i should turn off the vehicle for a couple of minutes then try again. it did work, however the book warned that this could happen while driving and could "cause an accident"...no joke. i took it to the nearest auto dealer who informed me that there was a recall on 2012 and 2013 ford explorers that were experiencing this issue. my ford dealer said that they were sorry but my "vin number" was not covered by the recall. shocked, i have tried every venue to get my $1,973.13 bill from ford and my car rental from enterprise for $624.71 paid by ford with no avail. since my vehicle, 2013 ford explorer, had the same issue of the recall, i cannot understand why mine was not covered.

Lost power steering. the power steering will intermittently work and you will get a power steering assist fault notice. there is a recall for this issue (15s11) but for some reason this explorer was not included due to the manufacture date. i believe that recall needs to be extended to cover all of the vehicles affected. the vehicle is almost unsteerable when this happens and is not safe to drive.

The car steering stops turning and stiffens while i am still in motion. it is the most terrifying thing ever.

On two separate occasions, to include the morning of september 27, 2019, when the 2013 ford explorer was turned on, an error message stating “power steering assist fault” appeared on the dashboard screen. the vehicle was stationary at the time of the error message. the power steering was disabled and it was extremely difficult to turn the steering wheel. we contacted ford about the issue and we were told there was a recall for the “power steering assist fault” for the 2013 ford explorer but our vehicle was not included based on the vin. even though the issues we are experiencing are identical to the recall, we must incur our own expenses to have it fixed. the vehicle currently has 105,000 miles

While driving at normal highway speed, my power steering suddenly failed. the car became immediately unable to drive.

Power steering will fail while driving down road. this is a design flaw from ford and they should repair it. this failure is caused by overheating of the electronic assemble in the steering rack. i will sue ford if they do not respond to this complaint.

On the evening of 04oct,2019 my vehicle experienced the failure outlined in nhtsa recall #14v286 (power steering failure). ford needs to expand the number of vehicles covered under this recall as this is a major safety failure that could result in injury, loss of life and/or property damage. ford does not have a policy or procedure on file to deal with vehicle owners like my self i believe that this is highly regrettable and should be addressed as soon as possible. thanks (xxxx) document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

There is a recall for 2013 ford explorer for power assist power steering failure. my vehicle based on vin number is not included(it is a 2013 as well) i have a power assist power steering failure and ford refuses to acknowledge the issue. i have a case number with ford: cas - 24449952

When turning the truck makes a roaring noise and does not return steering back to straight direction. hard to turn wheel manually. ford dealer diagnostic claims steering has an internal failure and must be replaced for safety. electric rack and pinion steering possible delayed defect!. explorer has less than 66,000 miles on it.

My power steering goes out and throw the "power steering fault" error message on my dash multiple times when either i am backing up, starting to take off, while driving down the road. it did it one time about a year ago and i thought it was just a fluke but now it is happening all the time. and i have googled the problem and apparently there is a recall on only certain models but it seems like there should be several more listed the more i look at how many people are experiencing the same problems i am.

Smell of smoke, and tapping noise prior to fire. smoke came from near the center console between driver and passenger seat. fire started. made a complaint prior about smell of smoke and noise.

I was driving my 2013 ford explorer and began to feel as if i was about to pass out. i pulled over a few times but i kept feeling worse. i parked and called a friend to take me to emergency. although i was shaking and felt faint, the doctors could not find a cause. hospitals do not test for carbon monoxide levels unless requested - at the time it wouldn’t have crossed my mind. the following day i drove my car and this physical reaction happened again. i then realized that it was something in my car that was causing this. i took my car to a ford dealer and they found that i had carbon monoxide leaking into the cabin. i believe that there should be mandatory recalls for these cars, not customer satisfaction programs. their letters state that “these vehicles are safe”, and clearly that is misleading and untrue.

Windshield inner and outer trim seals have failed on both sides of windshield .vehicle only has 72000 miles. rubber has disintegrated. trim coming loose on vehicle while driving.

2013 ford explorer, front (hood) is deteriorating, and holes in the metal are starting to rot thru paint is peeling and getting worse. my body and fender man tells me it can also affect the spring loaded and locking device of the hood, which in time can cause a failure of the hood being dislodged and blocking your vision. he also explained this is a problem with ford products and there really is no fix. they hoods are aluminum and are installed on a steel body. its not the paint job, its a dissimilar metal issue that only can be corrected by installing a new hood. i now understand this is a problem with a lot of ford products. help

Initial complaint to ford dealership re: exhaust odors in cabin, possibly related to use of air conditioning (inspected 5/4/16, mileage 47,450, no repairs completed). performance recall 17no3 completed 10/22/18. exhaust odors worse after recall. ford dealership inspected again on 10/30/18. recommended using recirculation of cabin air at all times. air conditioning has since stopped working. per dealership rear a/c lines now need replacement, ext. cost of $2,100. cabin exhaust odors continue and inside of windshield is fogging. odors worse when stopped at stoplights. multiple occasions of co detection in cabin while in motion in rural areas. elevated cohb with various health symptoms and children now complaining of car sickness. various areas of rust also reported to dealership and new areas appearing (i.e. near drain vales of the liftgate). *dt *as

Vehicle's water pump began leaking during a normal patrol shift. we have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000.00 each time. i know these are not isolated incidents and that these water pumps fail often. i recall being at a fleet conference this past august and seeing a slide during a presentation from ford and it showing the casting difference between the old style and new style pump. the old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. the new style pump has a thicker casting to prevent this fault. i would like to see a warranty extension or recall on the these pumps just like ford ended up doing for the catalytic converters.

Tapping noise after turning car off. burning smell but no visible smoke.

I was hearing a grinding noise when turning. it got too loud and took it to dealership. they told me that the rack and pinion has to be replaced. it got so bad that i could potentially lose steering control when driving. i'm concerned this is a big safety issue and this failure shouldn't happen in this low mileage. i only have about 77k miles on my explorer and i've been driving it gently.

Power steering assist fault warning after turning on car and putting it in drive. . i had no power steering. turned off car then restarted and then i could drive.

The backup camera on my vehicle has been malfunctioning/inoperable for 2 years. when it does work it shows the view backwards. the dealership, who i have come to distrust, said they could fix it for around $500.00. i called fomoco and told them my problem with the vehicle. they told me it's not a safety hazard, therefore they cannot do anything. to me when the camera works(seldomly) and shows the image backwards, that is a safety issue. please advise.

I own a ford explorer and it's been haveing problems ..there is a wrench light turning on the panel ..and it just stops running .engine completely shuts off ..i have a 2 month old baby and i fear for our safety..my explorer turned off in the middle of the expressway with trailers and fast cars almost hit me..i know alot of explorer owners that are haveing the same problems..the dangerous matter is engine shuts off while running and the diagnostics cant find nothing wrong..this should be a recall for explorers it really dangerous the engine just shutting off while running u can crash and get killed if u get hit while all cars are driving fast in expressways ..its happened several times now ..wrench light turns on and then engine turns off while running it happens more when u fill up the tank with gas..tends to happen..its scary..its happened several times first time was last year then once a month and now it's been doing it 5 to 6 times a day..that's y i took it to get checked..plus it has recalls on it also ..to top it off

Engine rattles upon startup for roughly 2 seconds. thia is a known issue that the timing chain stretches and replacement of timing chain and phasers is needed.

The engine began leaking coolant caused by the water pump seal failing. we have had several others that also have had water pump failures.

The engine began leaking coolant caused by the water pump seal failing. we have had several others that also have had water pump failures.

The engine began leaking coolant caused by the water pump seal failing. we have had several others that also have had water pump failures.

Takata recall. never informed of the recall that was in place.

I have been smelling exhaust fumes in the cabin since purchasing the vehicle. this day i was getting a headache and felt like i was going to pass out. i pulled over shut off the engine and rolled down the windows before passing out. woke up 30 mins later. since then i have not driven the vehicle without the windows rolled down.

Tl* the contact owns a 2013 ford explorer. while the vehicle was parked in the garage, multiple warning indicators illuminated on the instrument panel and flashed different colors. also, the information screen on the right side of the dashboard turned black. there were no warning indicators illuminated. on september 6, 2019, the ignition failed to start. the contact also stated that the door latches would open and close multiple times. the vehicle was unable to be driven and was towed to jim click ford lincoln (located at 6244 e 22nd st, tucson, az 85711, (866) 787-4416). the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failures. the failure mileage was 99,000.

Tl* the contact owns a 2013 ford explorer. while driving approximately 20 mph, the power steering suddenly became inoperable.the steering wheel became very difficult to turn in either direction and the "power steering access failure" message displayed. the vehicle was taken to paoli ford (100 west lancaster ave, paoli, pa) where it was diagnosed that the sccm module and steering gear failed. the vehicle was repaired. the manufacturer (cas-24160629) was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the contact stated that the vehicle experienced the same failure listed in the recall. the failure mileage was 63,480. *as*dt *tr*jb

Power steering loss for the 2nd time, even after dealership inspection. claimed to not be a apart of 2013 recall list.

Loss of power steering and "service power assist" light along with another warning light. built in june, i'm not covered by recall #14s06.

My car experienced a complete loss of steering. the power steering module did not allow manual input and the steering wheel was locked in place and would not turn at all. the problem started gradually making a popping sound when turning the wheel. it then changed to a grinding sound and the steering would get stuck and then pop loose. i experienced this on a trip out of town when i was driving at highway speeds driving back home. i stopped for gas and when i got back in the car it said "service power steering" then a few minutes later said "service power steering now". before all of this happened there were no error messages or service messages displayed. the ford dealer in topeka, ks identified the rack and pinion and worm gear as the fault and none of the technicians know why no manual input was being accepted by the car to turn the steering wheel even a little bit. i feel like this should have been covered under the recall 14s06 from 2014 but apparently my vehicle was manufactured a few days after the dates that ford defined in that recall. i am out over $3000.00 for the repair, towing, ride to get to the rental car 100 miles away, rental car, and shipping of my truck after repair to my home. all i want ford to do is admit that the dates that they put on the recall were not inclusive of all vehicles that were affected.

Tl* the contact owns a 2013 ford explorer. during inclement weather (heavy rain), water affected the electronic components in the vehicle. bowditch ford (757-595-2211, located at 11291 jefferson ave, newport news, va 23601) kept the vehicle for several days for diagnostic testing. the dealer did not provide an update on the status and the vehicle was not repaired. a second dealer (hall ford newport news, (877) 398-2216, located at 12896 jefferson ave, newport news, va 23608) diagnosed that the water short circuited the switches and the sun roof motor failed and needed to be replaced. the manufacturer was notified. the approximate failure mileage was 120,000.

Tl* the contact owns a 2013 ford explorer. while driving various speeds, the steering seized. the contact pulled the vehicle over and had it towed to his residence. in addition, the power steering assist and advancetrac warning indicators illuminated. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was made aware of the failure. the failure mileage was 80,000.

I was driving on sunday, may 19th. my steering was fine when all of a sudden my dash started to light up. power steering loss and then it said advanced traction fault. i don't even know what that means. so i tried to pull over and noticed i couldn't even move my steering wheel is was so hard to turn. i pulled to the side of the street and was able to get my vehicle towed into the repair shop down the street. they took one look at it and said there is an electrical fault with it and it is a recall on the ford explorer. so he gave me the recall number and i had the truck towed to the ford dealership where i purchased my vehicle. they looked at it and said it's not part of the recall! even though my vehicle falls within the date range of being assembled and it is a 2013. the dealership will not cover it and now they want $2,430 to repair. i read the whole recall and my truck did what the recall said it was doing. i have had nothing but problems with the truck since the day i bought it. it was only 2 years old when i bought it and i had to bring it back a week later as the catalytic converter was bad. one & a 1/2 years later i had to replace the cc again and just last summer it is now on it's third cc. i am so tired of pouring money into this vehicle but i don't have a choice because it is bleeding me dry. please help on this as it seems there are many ford owners in the same boat as me. i have to put the $2,430 on my cc again and hope to get reimbursed for this recall. it's so sad that they will not admit that this truck is not what it was sold to be, a reliable vehicle. i will not buy a ford vehicle ever again!

Vehicle experiencing intermittent engine shut off under all driving conditons which exhibits a serious and dangerous situation when the vehicle abrubtly loses total power while driving. this has recently been an issue in the past two weeks while my wife and kids were driving on the freeway at 70 mph in traffic. vehicle started back up once the ignition was turned completely off and waited a few minutes to start the vehicle back up. this scenario occurred on the freeway, in town driving and while stopped at traffic light. contacted local ford dealership and all they said was to bring it in. i had a mechanic check it out and he was unable to retrieve any engine codes while running an ecu scan. there are several complaints noted online with other ford explorer owners who have attributed it to a "terrain management" fault. this is the same diagnosis my local mechanic came up with. this results in the engine control module to receive a throttle position in the wide open indication causing the vehicle to shut off. the vehicle is currently being operated in oahu, hawaii. i am currently deployed to the middle east so i am very concerned for the safety of my family while this is the only mode of transportation available to them.

Power steering went out as i was driving down the road. dealership says throwing out codes for ford recall # 14s06. they said my car was not in recall since it was built in may of 2012. ford customer service was no help.

Tl* the contact owns a 2013 ford explorer. the contact stated that while the vehicle was parked at campground and as the contact attempted to drive the vehicle, the steering lost power. the power steering assist warning light illuminated. the contact called on the fritts ford dealer (951-687-2121, located at 8000 auto dr, riverside, ca 92504) and was told that there was no recall. the manufacturer was not made aware of the failure. the failure was not repaired. the failure mileage was approximately 68,000.

While driving power steering just gave out and caused me to lose control over the vehicle. luckily no accident occured, but there was no warning or message from the vehicle just loss of control. looked up problems related to this issue and found recall 14s06. however, my vehicle was not covered under the recall even though the symptoms are the same as described by the recall.

We have noticed a car exhaust odor in our vehicle while at a standstill. the odor comes and goes and we are not sure what is causing it. it seems that car exhaust is coming into the vehicle through the car's ventilation system. the dealer ship could not find the issue. the vehicle did have the ford carbon monoxide customer satisfaction program completed.

On 5/19/20i was driving my ford explorer down the road 45 mph posted limit was driving fine then in motion my message center alert came on saying power steering fault service now my tryck has less then 80000 miles on it i managed to get it off the road to a parking lot aftering struggling to turn the steering wheel once i parked it i shut the vehicle off then waited 2 minuted before starting it when it came on the message alert came on but this time it saying power steering fault service now when attempting to turn the steering wheel it was very hard i managed it home and parked it till the nxt day monday 5/20/19. i took it to the dealer and there telling me my vin is not on the recall list for 2011 to 2013 ford explorer which it is experienceing the same problem and have to pay out of pocket over 1000 dollars which i dont have please help my manufacture dat was 3/2012 ford my 2013 explorer.

Steering is hard to steer. feels like you have no power steering. doesn't happen all the time just when you turn the steering wheel when driving slow. also paint on the hood peeling off. took to a garage for the steering and they say it's a known issue but no recall.

The horn from the steering pad isn’t working. it has been brought to ford dealership service center on 3 occasions & they have stated the horn is operable and they don’t see anything wrong with it. however, the horn stops working within 24 hours. the alarm horn does operate which leads me to believe there’s some wiring/mechanical problem with contact when pressing the steering wheel horn pad. a case was filed w/ ford customer care who referred me back to the dealer and they “found” the horn to be operable & stopped working on a saturday morning. on 4/29/19 i contacted ford again and the representative pretty much said the vehicle is out of warranty & there are no extended warranties on the car so i was out of luck. i explained to him that it appears it may be some sort of manufacturing defect posing a hazard/liability to my family which he showed no interest of caring. the horn at this time is not working.

Door ajar notification remains on when all doors are closed and vehicle is in motion. alert tone will sound when vehicle starts moving or comes to a stop. auto door locks will not function or doors will not remain locked. interior dome lights remain on until vehicle starts motion. the vehicle was serviced by ford and sensors cleaned under warranty at 25k miles. fix lasted about 4 months. current mileage 67k.

Power steering assist fault.. while operating a vehicle fault comes on steering gets hard hard to control causing my wife to almost get to an accident. it only comes on once in a great while to reset its you have to shut the car off and turn it back on it only happens in the morning when she's taking the kids to school it's rare but it's happened four times already

Steering gearbox faulty and can fail in motion, based on internet searches, this is a common issue and there are recalls for some 2013-2014 vehicles. likely should be extended. gearbox issues are occuring now, will probably replace before there is a catastrophic failure.

The ford explorer comes with electronic power steering. mine is working intermittently and quits right in the middle of slow turns. i checked online and this is a known problem for these vehicles and there has been a recall...however, my vin is not one them... and there are thousands of the same complaint. ford needs to expand its recall.

As i was driving on the freeway, my power steering sensor flashed on the dash saying to service power steering soon. about 5 minutes later i found myself battling to change lanes and turn all together. my power completely cut out while driving doing speeds of up to 50 mph. ive never had an issue or even a warning beforehand. the recall needs to be extended to my make and model as my vehicle was produced 30 days short of the recall.

Corrosion of the ac lines running under the vehicle and of the rear ac condenser housing, which is exposed to the environment, caused a complete failure of the ac system and allowed all of the refrigerant to leak into the environment.

Tl* the contact owns a 2013 ford explorer. when attempted to drive or while driving the vehicle, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. the failure recurred a few times. the vehicle was taken to an independent mechanic where it was diagnosed, but the contact was not aware of the outcome. the contact called harlan ford (located at 830 e fairgrounds rd, okmulgee, ok 74447, (918) 756-2075) and was informed to schedule an appointment. the vehicle was not taken to a dealer and was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 108,342.

Driving on straightaway doing about 45mph and coming to a stop. service lights & bells popped on and power steering stopped working.

Was driving down the interstate and the power steering went out advancetrac lights came on and the dash started flashing service power steering now and service advancetrac now

Last year my power steering on my 2013 ford explorer failed. it was parked and when i went to turn it on it said power steering failure. when i inquired about a recall i was told my car did not fall under the specifications, so i had to pay to get the power steering replaced (roughly $1,400). nine months later my power steering failed again, this time it happened while i was driving.

Car lost power on very busy road. throttle body issue.

Tl* the contact owns a 2013 ford explorer. while driving low speeds, the steering seized. the vehicle was placed in park and then restarted. the power assist fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 108,285.

On 18 april 2019 filed complaint number: 11197130. power steering was just becoming difficult to turn. called ford for existing recall on power steering (nhtsa campaign number 14v286000). ford stated that this vehicle vin was not part of the recall. on 20 april 2019 the power steering failed at approximately 10:30pm in newburyport ma. wife was driving. almost crashed into pol. stopped at the last second. this vehicle should be covered under recall. this was a safety issue. someone could have been killed if a young driver was behind the wheel.

Power steering assist fault. causing loss of power steering almost causing a accident was able to pull to side of road unable to steer the vehicle. others have had this and some recalled but not all. this recall needs to be extended before someone dies. city street. i can't imagine being on a freeway in phoenix when this happened.

Rain water leaking into the vehicles back hatch and coming through the seat belts, causing wet seat belts, seats, spare tire equipment, and personal and items in cargo area.

While driving down the highway my passenger windshield mold flew off the car almost causing an accident.

Power steering assist came on as i was driving and lost steering. very dangerous

Tl* the contact owns a 2013 ford explorer. while driving approximately 45 mph, there was an abnormal burning odor coming from the front of the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that odor came from the electric power assist mechanism. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v286000 (steering). darling's ford volkswagen audi was called at 207-941-1330 (located at 403 hogan rd, bangor, me 04401). the contact was informed that there was no recall associated with the vin. the manufacturer was not notified of the failure. the approximate failure mileage was 88,000.

I am requesting that the dot nhtsa look into the possibility of a tire defect that can affect the safe operation of vehicles with cooper discoverer srx tires. i purchased a set of 4 cooper discoverer srx tires and had them professionally installed on my 2013 ford explorer. the size is 255/50r20. during the winter of 2018-19 they began to leak air excessively when it was cold. the loss would grow to a point the low air light came on every week. it was various tires causing the issue. this continued throughout the winter and into the spring of 2019. the leaks are more severe when driving than when the vehicle is stationary. i believe the tires may have been compromised to the point that they are continuing to leak when it is warm outside now. over the past 3 months i have had them in 2 separate times and have been told the tires do not have a hole in them nor leak at the bead but are leaking due to weather or other. i have made multiple attempts with cooper tires to handle the safety issue and they not handled their warranty matter. i have been to two separate dealers who sent me back to the original installer and they have had them off two times to verify the issue. before this safety issue becomes a serious incident i would like to see the tires investigated or possibly recalled. i am concerned about the safety of these tires and believe the model may reduce safety as they age. mine are 2 years old almost. thank you, *tr

While driving the car, the steering intermittently locks up for about a second. afraid this will cause an accident if steering locks for extended period of time while young driver (daughter) is behind the wheel. sometimes wheel locks when attempting to remove key from ignition. ford says this particular vehicle is not covered under "loss of power steering assist" recall. this is a very expensive repair and a safety issue.

Tl* the contact owns a 2013 ford explorer. while driving 65 mph, the vehicle shuddered. the vehicle was taken to sterling mccall ford (6445 southwest fwy, houston tx 77074, (281) 588-5000) where it was diagnosed that the steering rack assembly failed. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the failure mileage was 80,246.

I was driving down aurora road and my power steering went out which caused me to lose control

Interior of vehicle taking in water from rain showers (not even bad rain showers), water is coming in from the roof where the windshield meets the roof and absorbing around the sunglass holder/interior lights and dripping down onto radio/navigation system and completely soaks the floor board on the driver's side. i've had the door seal replaced recently and the dealer tells me its a different issue, without even evaluating it. at any rate this water coming into the vehicle is a huge issue especially that it's sitting in the car rotting everything out and dripping onto electrical systems threatening the integrity of any electrical or dash operations. i've researched this issue and it seems to be a widespread issue that needs to be addressed on a larger issue. this occurred after sitting in my work parking lot all day then i could also feel it when driving 35-45mph to the dealer.