2013 DODGE GRAND CARAVAN

The driver side headrest popped open thankfully not while driving and I have called to check recalls and keep being told that there isn’t one. To this day I have it unplugged and had to get extra long zip ties to hold it closed in order to drive.
Also passenger side window kept going up and down on its own and we had to dis-arm the electrical fuse due to this problem.

Van shuts off while driving without any warning have to pull over to side of road or street put van in park and restart

This issue has been ongoing with this vehicle starting back in 2021 mileage was 88164 and a complaint was filed with National Highway Traffic Safety Administration in October 2021 and again in November 2021 with no response

The van shut off issue has occurred multiple times in 2022 and as recently as March 16, 2022

Contacted local Dodge dealership service department and they say they have never heard of this problem however there are lots of complaints on different websites with people complaining about the same issue

WE HAVE MADE MANY ATTEMPTS TO REPAIR THE ENGINE ON OUR 2013 DODGE GRAND CARAVAN. WE TOOK IT TO THE BEST MECHANIC IN THE LYNCHBURG, VA AREA WITH NO RESULTS… JUST A DIAGNOSIS. WE PAID OUT $500 TO CHECK IT OUT.
WE WERE SADDENED TO FIND OUT THAT IN OUR ENGINE THE 4TH CYLINDER FAILS TO OPERATE CORRECTLY. THE MACHANIC SAID THAT THIS EXACT DIAGNOSIS IS TYPICAL FOR THIS YEAR, MAKE AND MODEL. HE HAS HAD OTHER VANS JUST LIKE THIS THAT HAVE THE EXACT SAME PROBLEM IN THE 4TH CYLINDER. THE VAN NOW SITS AT OUR HOUSE WHILE WE MAKE PAYMENTS ON IT.
WHAT CAN WE DO ABOUT IT?
TO REPLACE THE ENGINE RUNS IN EXCESS OF $3,000.
NO ONE KNOWS HOW TO FIX IT.
WE APPRECIATE ANY ASSISTANCE POSSIBLE!
FOR OVER 30 YEARS WE HAVE DRIVEN DODGE MINIVANS. IT IS OUR VEHICLE OF CHOICE.
THANK YOU.

TRANSMISSION Failure for 2nd time within 85K miles

Tipm failed not once but twice after the costly repair for the fuel pump which had nothing to do with it, after researching this issue it appears this is far to common of an issue on the dodge family of vehicles and should be a full recall, not impressed at all, know of 4 tipm failures in the last 2 weeks in my area and I am in a very small town, something needs to be done

I\\\'ve had waterpump changed lower rad hose temp sensor tipm fan relay and temp gauge moves from half to 5/8 nonstop the fan constantly kicks on that\\\'s why the fan relay was replaced the low speed stopped working chenier motors has changed parts for 3 months now if I had to pay this would be about 10000 by now still with all the parts changed I still get misfires when stopped at idle once every 3 days roughly and temp gauge constantly moves when idle the fan kicks in at 5/8 and brings it back to half this is nonstop at idle I\\\'m getting very frustrated with this I need help

The TIPM has caused 2 failures of the trailer towing light module.

12/2 – When accelerator depressed RPM’s would go to 4 or 5, but car wasn’t getting much power. Pretty quickly RPM’s started going to 6 and 7 with even less power. Stopped driving the car and had it towed to the nearest dealership. Was told the powertrain was still under warranty and it sounded like a transmission problem. When dealership called back they stated a part called a TIPM needed to be replaced and the part is on back order with no estimated time of arrival. $925 for the part plus labor. What am I supposed to do until the part comes in, they said it could be 3 days or 3 months, no one knows.

Premature brake wear. After hearing a grinding noise (metal to metal) I brought my car in to inspect the brakes. All four break pads, rotors and rear calipers needed to be changed. Bill was $1,200.00. Car has 25,500km (15,844miles). Always brought my car to the dealer for summer to winter tire change and oil changes. The van was purchased new. No city driving just highway.

Car got stuck in first gear on freeway at 75 mph. Then shifted into neutral. Brought it to nearest dealer. First told us the TIPM needed replacement which cost $1200. Did not fix problem. Then told us several parts in the transmission needed replacing. Took more than 3 weeks and a $1500 rental car bill. A few weeks later transmission started doing same exact thing.

The door locks stopped working for both the lock button and the key fob. This becomes a safety issue because the side doors can be locked manually, but the lift gate does not have a manual lock. Additionally online research shows that the TIPM failure can cause catastrophic events such as sudden airbag deployment for no reason, failure to start, stalling while driving, etc.!! Chrysler is said to be well aware of this issue and has yet to initiate a recall and we were planning on a Florida vacation this year (we live in Ohio) and due to the possibility of getting stuck on our way or once there, we decided not to go to the dismay of our kids. Fix this problem Chrysler and quit screwing your customers!!!

merging right took foot off gas pedal to slow down for right hand turn. motor stalled limited steering, limited braking . result !! hit guardrail
on the right front of 2013 dodge grand caravan handicapped van

Since i bought the vehicle from a previous owner, the car all of a sudden stalls on the highway, a total shut down occurs while driving on highway or local roads. it is really a scary situation. when i looked into product recall on this vehicle, nothing shows up, except several complaints of the same matter. i found out from the web it is a failure of totally integrated fuel system failure and also related to a fuel pump relay failure. so far, no recalls from chrysler/dodge manufacturers.no government actions either.

The vehicle has been regularly maintained. there's a huge electrical issue, has been ever sense i've owned it. the transmission is going on it, and i'm just over 100k miles.

The sliding door suddenly quit working. it is locked but will not unlock electronically or manually. the door cannot be opened at all. worked fine when entering the vehicle but wouldn't open when trying to exit.

My drivers side rear sliding door will not unlocked manually or with the key fob or with the unlock button in the van. so this door will not open at all. it's stuck shut. also when i press the unlock button inside the van and on the fob it makes a loud buzzing noise. this happened last evening after i had loaded my kids in the car to go home and parked in the driveway. i was unable to get my 1 year old out of her car seat from the rear drivers side sliding door. this is definitely a safety hazzard. what if that was the only way out of the vehicle due to an accident. we would be trapped.

Power sliding door frozen in locked position. will not open using inside or outside door handle, key fob, center control consle switch or side pillar switch. manual door lock slide in inside handle not moving. completely unable to use door to enter or exit vehicle. potential for trapping rear passengers inside vehicle in case of crash or fire. gas tank cover door closed so it is not keeping the left side door from opening. car was parked when problem appeared. no physical damage to door either interior or exterior.

Van cranks but will not turn over / start. stationary

This vehicle has the same problem regarding the wireless ignition module (wim) problems as the 2008 - 2012 of same models. my wife was driving this car with all four of our children while we are here in germany (active duty us air force) 2017 and the engine died with no warning/indicators. i was not in the vehicle so i though maybe she hit the ignition and it cut out. at that point we swapped vehicles and i have been using this car as my primary vehicle for driving back and forth to work 2017 - 2021. i am a aircraft mechanic with over 23 years of maintenance experience on multiple different airframes. i have personally witnessed the engine cutting out while driving no less than 20 times since (4/25/2021). i have been able to put the van in neutral and immediately restart the engine (while i am driving and this happens). this happens at slow speeds (residential area with children playing in streets, high speeds (while on the autobahn), during turns (driving on hilly curved roads luckily i haven't exited the roadway yet!), braking (at stop lights), while parallel parking; power brakes stop operating, power steering stops operating, gas pedal stops responding to input - all due to the engine that stops operating. what i believe now due to the wireless ignition module going from on position to accy a malfunction with in the wim. it's like someone just killed the engine, but all lights, radio, everything else electrical still operates perfectly. mileage 135,000 miles there are no indicators that the engine has ceased to operate except that the rpms are at 0 (even at idle rpms should be around 1,000 rpms). no other indicator light illuminates. connected obd2, no codes, i even drive with a blue driver attached and when it has happened there are no codes recorded. these cars are hazards on the roads and it is shameful dodge will not admit their mistake!

Engine bucks and skips. code p0302, p0304, p0306,p0863, p0152, p0175, b193. last event occurred in driveway and ran fine after driving about a half mile. other events similar.

The headrest deployed while the vehicle was parked and occupied. the driver was sitting in the seat and hit by the headrest. if he had been leaning back, it was likely forceful enough to cause a head or neck injury. if we had been driving it was distracting and startling. it easily could have caused a crash. i have reported this to mopar, and i will be taking it to a dodge repair shop for inspection and replacement. they stated they were aware of the issue and they sent out letters. they were aware i never received one, they said due to not having my address, though i have received other communication from dodge. i know of 2 other dodge owners whose vehicles are in the affected group according to mopar, and neither has received notification of this potential malfunction. there was absolutely no indication there was anything wrong with the headrest prior to smacking the driver in the head.

The engine in the van stalled (simply shut off - did not sputter) while driving at a steady speed in traffic. consequently the power assist for the steering and brakes failed. in that situation my physically challanged wife was completely unable to control the van. thankfully the van rolled to a stop without hitting anyone or anything, or getting hit from behind. after putting the gear selector into "park" it restarted normally. this happened twice within 15 minutes during the same short trip home. there was no warning signs whatsover before this happened. (no check engine light, etc.) an internet search of abundant identical dodge grand caravan stalling issues indicates a very serious safety issue that the manufacturer is currently trying to evade - for far too many years, to the detriment of public safety.

My vehicles automatic locks are malfunctioing. passenger back sliding door does not lock at all. drivers side sliding back door does not open because its stuck in loxked position. drivers side window geys stuck open.

Placed vehicle in park and the transmission showed it was in reverse. tried shifting to another gear and vehicle remained in reverse. placed in park vehicle started revving up. turned off vehicle. vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 rpms. had to turn off and could never start vehicle again. two weeks and certified dealers can't find problems. escalated to fca for assistance.

The back passenger sliding door makes a loud buzzing noise when opened and closed.

The contact owns a 2013 dodge grand caravan. the contact stated that the transmission would not go into gear and the engine would continue to rev. the vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. after replacing the transmission, the failure recurred approximately 60 thousand miles later. the transmission was replaced a second time and approximately 500 miles later the transmission seized in 1st gear. the vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced a third time. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the failure mileage was 74,000

Driver side sliding door will not unlock/open. unable to move the lock. just stopped working. no warning. now the electric door lock system makes a squealing sound when the door lock system is used.

2013 dodge grand caravan se vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue recently the vehicle shut of on oct 21,2021 after making a right turn and again on nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road this is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for dodge to fix this problem they know about and have been sued in the past for the same issue i have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites i reported this before on another complaint 11322557 nhtsa investigation #dp140-04 go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well i am very concerned about this happening and resulting in a serious accident

Vehicle stops running without warning at random times while driving. power steering and brakes stop working and vehicle is difficult to control, or to pull off the road to a safe location. have not had it looked at by a mechanic yet. car is sitting because it’s too dangerous to drive.

December 21, 2021 - crank, no start was the first issued. had the battery tested and was told that it was dead and the battery was replaced. random lights on the dashboard started coming on - (lightning bolt symbol and check engine light). crank no start continued - throttle body and gasket needed to be cleaned/replaced. all spark plugs needed to be replaced (full tune-up). the thermostat blew and had to be replaced. the accelerator sensor intermittently failed then the whole gas pedal assembly had to be replaced. crank, no start still occurred. every few times could get the car to start but then stalled randomly - while driving even. the battery was drained completely during the day while the car was parked and all lights were off. freezing temperatures outside with a car that couldn't start, or get jumped (with a battery that was only 2 weeks old). the van was then inspected again by a service center. was told by the center that the tipm was bad and causing all of these electrical failures/problems. tipm is now being replaced. now without a car in the winter (with 2 kids) for 3 weeks while trying to diagnose and wait for parts/repairs, and down over $2600 in repairs.

While driving down the highway the engine shut off. the electrical continued but all power was lost. i had to pull off on the left side of the road to avoid being hit by vehicles who immediately began passing me on the right. after stopping and putting my emergency lights on the vehicle struggled to restart. after a minute it started up and i was able to continue down the road. no check engine light came on. the van simply just shut the engine off while driving.

The car completely shuts off and leaves me stranded in the middle of the street.

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at various speeds, the lost motive power and stalled. the failure had occurred on several occasions. the contact indicated that during the failure, the rpm’s would suddenly increase as the vehicle lost motive power and decelerated. the cause of the failure was not yet determined. the local dealer and manufacturer were not yet notified. the failure mileage was 141,700

The driver seat headrest deployed without any notice. the plastic is broken where they pin is supposed to sit. mileage 123,587

The fuel pump relay isn’t working. but replaced the fuel pump module.

Loss of propulsion power while driving. sounds like the fuel pump is running even after car is turned off. battery will drain after a couple hours.

Every time upon exiting the vehicle there is a loud, annoying buzzing sound that happens. we use the vehicle for deliveries and the noise is driving all of our employees crazy, it's extremely agitating. we looked online and found that it is the door lock actuator that seems to be the problem, but the price to fix it is around $650. we may have decided against buying the vehicle if we knew that this was an issue and was so expensive to fix, it's slowly driving us all crazy.

When driving the vehicle at random times the vehicle will shut off without warning. this becomes very unsafe as you lose all power to everything. steering, breaks, etc. took the vehicle to a dealership to have this issue fixed. parts and labor cost 1500 dollars and did not solve the problem.

Van will shut off without warning while driving on the freeway. loss of power steering and brakes is a major safety issue! my wife had this happen twice now, both times in a near-miss accident on the freeway. there are no codes.

Engine misfire, check engine light p0306, p0304, p0302 due to left side head needing replacement.

The contact owns a 2013 dodge grand caravan. the contact stated that while the vehicle was stationary, the driver’s side sliding door independently opened without warning. the failure continued after the contact manually closed the sliding door. as the failure persisted, the door eventually failed to open electronically or manually. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 80,000.

Wireless ignition node module, sometimes won't start, stalls out when driving, brakes and steering not working correctly when stalls.

The ignition is not responding as it should. i have to turn it more and more often when i should only turn it once. my grave concern is that of my wife and grandkids. when she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. if they are all in the car and on the highway it could be a disaster. i had new key pods made and the vendor told me that jeep uses the same ignition and they have a recall. please help.

Unknown. went to grab something in the passenger front seat and had my hand on the headrest and it popped open and won’t close back up because the plastic brackets holding metal pole broke. my wrist hurt from the force.

2013 dodge grand caravan, without warning vehicle shuts off. has been happening since new in 2014. driving straight down highway, turning street corners, crossing railroad tracks, it has happened in a number of scenarios. power loss effects steering and braking and has caused dangerous situations on multiple occasions. there are no mil codes or faults to be found. the vehicle acts as if it was simply turned off and restarted without issue and can carry on as if nothing ever happened. i have found nothing, (i'm a dot fleet mechanic) and the dealer has found nothing either. details provided below are for recent event.

Over the time we have owned this vehicle the sliding side doors have stopped working & then started. recently both doors lost power completely . i have read that this is a very common problem with these vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. if this were a fire, wreck, or emergency this would be a death trap. when calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.

Driver's side passenger sliding door is stuck closed. manual entry and key fob do not work. also, passenger side sliding rear door makes loud buzzing noise.

The contact owns a 2013 dodge grand caravan. the contact stated that the vehicle failed to start-up after multiple attempts. the contact had the battery replaced; however, the failure continued. the contact then took the vehicle to an independent mechanic where the alternator and fuel pump were replaced. the contact was then alerted by her grandchildren that an abnormal fuel odor was coming from the back seat of vehicle. the vehicle was taken to another independent mechanic who referred her to a dealer for assistance. an appointment was made for the vehicle. the vehicle was not yet repaired. the failure mileage was approximately 112,000. the vin was not available.

As of march 2022, the van has shut down while driving on the interstate. the steering wheel, brakes and vehicle become hard to use. the van will slow quickly and has come close to causing an accident on multiple occasions. when along the side of the road, its then a challenge to get the van to start. it will crank with no fire. this has occured over 10x and is occurring more frequently with time. along with the shut down i have had issues with the vehicle not starting. it will crank with no fire. several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. things changed: tipm, engine computer, fuel pump, starter. i purchased this vehicle jan 2 2022.

In august 2022, my 2013 dodge grand caravan began having a hard time starting; the engine would not turn over. it took 2-4 times of inserting the key fob and trying to start the van. i took it to o'rielly's where they checked the battery. it was bad, so i had it replaced. sunday, sept. 18, 2022, my van began having the same issue. at lunch today, i tried to start the van. it turned over, but immediately died. i took out the key fob and attempted to start the van again. it turned over. leaving work this afternoon, i had to try 2 times to get the engine to turn over, but it immediately died. the third time it would not turn over. the fourth time, it turned over, so i pressed the gas pedal to keep it from dieing. this evening after the van had cooled down i went out to see if it would start. i tried 6 times and the engine never would turn over. there have also been multiple occasions where the van will idle low while waiting at a stoplight or for a train. i researched recalls and found that there is a p54 recall for the fuel pump relay for 2013 dodge grand caravans, however my vin is not part of the recall.

While driving at any speed there is a loss of power, and steering and brakes lock up.

Superior protection plan information for 2013 dodge grand caravan service echelon automotive [xxx] wed, nov 2, 2022 at 8:34 am to: [xxx] cc: [xxx],[xxx] [xxx], here are some photos of the rear driver side brake system where it is locking up on you. i want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if i heard you correctly, they said it was inspected? if it was inspected and this condition got through i would not be trusting the repair facility that “inspected” this vehicle for the “seller” of this car. can you ask for the inspection report findings? ma’am, we cannot even diagnose further issues until the brakes on this vehicle are brought up to a safe standard so it can be test driven properly. i reviewed your vehicle service contract through superior protection plan and i found the mileage logged on the form dated 10/06/2022 (thursday) as 87,158 miles when sold to you. your current reading on your mileage on vehicle is 87,934 miles. that is about a 776 miles added to this vehicle from that purchase day to the date we received your vehicle during the week of october 24th through the 28th and it was left on our lot. this being said, i find it very difficult to believe you actually drove 776 miles from the 10/06/2022 purchase to this point with the vehicle in this very unsafe condition. if you did drive that much in this vehicle like it is you are much braver than i. as the pictures show this issue didn’t happen while this vehicle was in your possession, this was years of sitting and rusting on these parts and it was sold to you in this condition. worries me very much. your vehicle has been in a local repair facility several times already and another facility further north from here and again this issue was not spotted. so, i’m not sure what you want to do here on this issue. i’ll help as information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The passenger-side sliding back door does not work properly all of the time. it closes and the back of the door is protruding from the side. the door requires several times to close for example: slide door closed, notice the protrusion, pull the handle and the door back toward the back of the van, pull the handle outward, it starts to close and again does not latch. sometimes it takes one repeat, sometimes several and sometimes it will close immediately. if it doesn't close, i have to look at the door closure indicator on the dashboard. the other day i did not notice and a state patrol officer keep pointing at me with strange gestures until i figured out my front-seat passenger did not get the door to latch. the drive-side door does not have the problem.

The vehicle accelerates starting at 35mp, but usually, at 40 mph, the vehicle will not start: the vehicle starts after several jump starts, and the vehicle cuts off in mid-drive while doing any speed above 30mph. this happens every time i try to start the vehicle. this has happened every day since 10/06/2022, when i leased this vehicle.

The contact owns a 2013 dodge grand caravan. the contact stated while driving at an undisclosed speed over a bump in the roadway, the vehicle shut off inadvertently. there was no warning light illuminated. the contact was able to veer to the side of the road. the contact was able to restart the vehicle and continued driving. the contact stated that the failure reoccurred while driving on two other occasions. the vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch might have failed. the dealer was notified of the failure and an appointment was scheduled for a diagnostic test. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 185,000.

The brake pedal when pressed does not reach the bottom, returns the foot. and does not stop i have to pump so that it brakes and does not turn on the brake light on the dashboard. it was checked by a private mechanic and he told me that it is very risky to drive the vehicle since in an emergency it will not stop. even when i'm parking and i move the car it doesn't stop in a very short distance. it's like the brakes run out of air.

The contact owns a 2013 dodge grand caravan. the contact stated while driving 30 mph, the vehicle lost motive power and stalled without warning. the contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. the failure recurred several times. the vehicle was taken to an independent mechanic however, no cause of the failure was found. the manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. the failure mileage was 70,000.

On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. i was picking up my disabled partner, who is under 5' and under 90 lb. i believe she would have been at significant risk of harm were she already in the van. on 12/12/22, i took the van to where we purchased it. the van is braunability modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. first, i was told that they found evidence of a collision. i had long known of that damage: i had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. i was told that the tiny hole in the metal frame under the van "exposed the sensor" and that deployed the airbags. i knew this false, but since that indicates a defect, i wanted it explicitly on their report. instead, a manager came out and said she had completely misunderstood what the braunability rep had said. he calmed that riding up a curb was sufficient to deploy the curtain and thorax airbags, but conceded that they couldn't say when the rusted-over damage occurred. still, i did not run over a curb: i was in the left lane of a two-lane, one-way road and the old damage was on the passenger's side. they suggested filing an insurance claim, but that would put others at risk if the defect isn't limited to our van. there were no warning lights, messages, discernible symptom before the failure. i'm uncertain how to proceed. should i go to a chrysler dealership?

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at approximately 30 mph, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. the air bags failed to deploy. as a result, the contact and his son sustained soreness in the neck. medical attention was required. a police report was filed. the vehicle was damaged and towed to a tow yard. the vehicle was not diagnosed or repaired. the dealer nor the manufacturer was not notified of the failure. the failure mileage was 68,000.

The contact owns a 2013 dodge grand caravan. the contact stated while exiting a parking lot the vehicle lost motive power and stalled without warning. the contact was able to restart the vehicle and the vehicle was able to operate normally. the vehicle was taken to an independent mechanic and the spark plugs were replaced. on another occasion the failure reoccurred, and the check engine warning light illuminated. the vehicle was taken to the independent mechanic again and the mechanic stated that the transmission needed to be replaced. the manufacturer was contacted and stated that the vin was not under recall. the failure mileage was 125,000.

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at slow speeds, the vehicle was violently shaking. the check engine warning light was illuminated. the contact was able to drive to her destination. the contact also stated while driving 70 mph with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. there was no warning light illuminated. the contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. the vehicle was diagnosed with transmission failure. the transmission was repaired by an independent mechanic. the contact wrote a letter to the manufacturer but had not received a response. the vehicle was not repaired. the failure mileage was unknown. the vin was not available.

The contact owned a 2013 dodge grand caravan. the contact stated while driving at 25-35 mph with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. the vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. the contact stated that the body of the vehicle shifted 5 inches away from the frame. the air bags were deployed but were deflated. the contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. the contact also noticed that the driver's seatbelt had snapped. the contact was able to exit the vehicle with the assistance of emergency units and the fire department. the contact was transported to the hospital by the emergency unit. the contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness in both legs, consistent headaches, and impaired vision. the other passenger sustained a seatbelt mark and trauma. a police report was filed. the vehicle was towed to a tow yard where it was totaled. the contact referenced nhtsa campaign number: 13v291000 (air bags). the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 69,000.

I was driving and the vehicle turned off on me while driving. i pulled over it would not start and when i disconnected the battery terminal and reconnected it. the vehicle started again. so i was looking up and took it to the shop and it needs to be a recall on the ignition switch.

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at an undisclosed speed, the vehicle was shuddering and then lost motive power. the vehicle was towed to the residence and then later to the dealer, where it was diagnosed with a faulty automatic shutdown relay (asd) fuse. the dealer replaced the asd fuse; however, the failure recurred. the dealer determined that the fuse box and the totally integrated power module (tipm) needed to be replaced; however, the replacement parts were on backorder. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

The van just stopped like it ran out of gas. it did not restart until the next day. i can drive for days, then without warning it will die. i changed the drummond fuel vapor leak detection pump and the fuel pump relay. it stopped again a few days later. same thing, it acted like it ran out of gas. it will restart a few hours later or the next day. it has happened 4 times so far.

Engine began having troubles starting & stalled out while we were driving.

The tipm fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. this has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the abs brake system to fail, and causes major component issues with lights and other electrical parts. this has been reported several times to chrysler and dodge for this year, but there is no recall or fix available.

The engine stops at any time. it may restart quickly or it may take a couple of hours to start. i had my fuel pump relay replaced, but it continues to stop when ever it wants. the fuel pump stops and then i run out of gas. i have read online of a problem with the tipm fuel relay going bad. there was a recall in the jeep grand cherokee and other jeeps, for this same exact occurrence. so, why not for the dodge grand caravan van? i called dodge in laporte in, with this problem and was told that if the tipm is bad, i will have to pay for it being replaced. if this is a nationwide problem, it needs to be addressed, i was driving thru the city and country when it quits. very little control of brakes and steering. so what is the next step?

Electrical system-intermittent failure. while driving or idling, the vehicle will randomly shut off. the vehicle has turned off randomly while being driven down the road with little to no warning, even while operating at high speed. when this happens, you are also left without power steering, abs brakes, fuel pump, and literally anything that operates electrically. sometimes it will turn right back on without the operator taking any action, but this is not always the case. there have also been times when it is not able to be turned back on for 20+ minutes. when it shuts down, power doors and windows are also inoperable and the side doors and back hatch cannot be opened either by pushbutton or manually, which compounds the risk of a serious collision with that of entrapment. this is especially dangerous given that they are a popular choice for families with children-like mine. my mechanic cited the problem as being the tipm and said that this problem is endemic with these vans. a cursory internet search confirmed his claims. there are far too many anecdotes of people driving 80mph down the highway and all of a sudden having their vehicle stop operating completely while they are traveling at high speeds. this is a fatal accident (and huge products liability lawsuit) waiting to happen. a recall is absolutely imperative. my vehicle is available for assessment.

While driving at normal speeds, the van shuts down. this is an obvious safety issue when operating the vehicle. a local dealer inspected the van and reproduced the error. they identified the issue with the ignition starter. there are no warning or alerts prior to the vehicle malfunction. the part number identified as being defective is 68105738af.

The contact owns a 2013 dodge grand caravan. the contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the abs and check engine warning lights briefly illuminated and the vehicle lost motive power. the contact pulled over, turn off and restarted the vehicle. the vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. the contact stated that the failure persisted. the vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 167,000.

The active headrest deployment activated but our vehicle did not experience any collision that should have activated this feature. this happened while the vehicle was stopped.

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at 60-65 mph, the vehicle lost motive power with the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the dealer; however, no failure was found. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 15,000.

A gear part was found within the transmission when the transmission pan was removed. the vehicle did not give any warning signs or any faulty messages of the part that was broken. the car dealer then proceeded to flush the transmission which caused the transmission to fail completely. this is due to the fact that there was not a transmission fault error displayed on the panel to indicate a problem or concern. the dealer also stated that after flushing the transmission, the service technician test drove it and confirmed that it was shifting correctly. when i paid and drove it off the lot, the car buckled, stopped in the middle of traffic, and i was unable to drive it at that moment, and was not able to reverse. this caused a safety issue that was unnecessary not only for me but other drivers on the road. after pushing it to the side of the road, i managed to re-start it several times, and managed to take it to a professional transmission service center called miramar transmission and they determined that there was a problem, and the engine light should have come on indicating that there was a problem. the dealer that did not help but actually helped to exacerbate the problem (pedder in poway, ca) should not have flushed it with the knowledge that a gear was the known culprit or defect. it is a known fact to never flush a transmission with known internal issues.

Ignition shuts off to accessory mode while driving at highway speeds causing an extreme safety hazard. vehicle also is reluctant to start. dealer has diagnosed a faulty ignition module which is a known issue amongst dodge grand caravans but the recall does extend beyond 2010 models.

The contact owns a 2013 dodge grand caravan. the contact stated that while driving at a slow speed, the vehicle stalled. the contact was uncertain if there were any warning lights illuminated. the vehicle was restarted soon after the failure. the vehicle was initially taken to an independent mechanic however, the mechanic was unable to repair the vehicle. the vehicle was then taken to a dealer and an estimate was provided for the repair. the manufacturer was notified of the failure and informed the contact was informed that there were no recalls on the vin. the vehicle was not repaired. the failure mileage was approximately 80,000.

Today, 6/17/23, i went to costco. when i got back to my van i noticed that the passenger head rest had popped open. i first thought that it was some hidden compartment feature that i didn't know about but upon getting out of my van and going around to look closer that there were a lot of what looked like electrical components inside. i thought that was weird, why did a head rest have all that inside it? i tried to close it and could not. when i got home i had my son look at it and he said that he could see a little plastic pin or other had broken, he could tell something had broken, but also could not get it to close or figure out any solution, and he's very good with car problems. i did a bit of research and found a lot of information and news stories about the head rests spontaneously popping open, i was not in any kind of accident, just went to costco and back to my van at approximately 4:30pm. one of the news stories mentioned nhtsa and here i am reporting this, i have not received any notification on any recalls and i see on your site that there have been three recalls regarding my van.

The ignition switch is faulty same as the recall for previous years models. starting the car happens sometimes doesn't will suddenly stall while driving. this has happened many times over the last six months.

The driver's seat headrest came apart like it is supposed to in the event of an accident. however, my vehicle was not in an accident; it was sitting in the driveway. the plastic tabs that hold the headrest together broke apart. it is available for inspection. if this had happened while driving, my head would have been hit and pushed forward suddenly, which could have resulted in an accident/loss of control. this has been a problem on different models, and extended warranties have been offered. however, the dealership says mine is not one of the covered vehicles.

The 2013 dodge grand caravan side door locks malfunctioned. while they were unlocked one side would not open causing potential safety concern if in an accident. the other side would not lock even when lock is activated. i took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. i also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. i have not taken to a shop yet but will have to get it fixed. there is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. my vehicle only has 140,000 miles and should be covered but is not. there were no signs of the issue before it happened.

The contact owns a 2013 dodge grand caravan. the contact stated while driving approximately 65 mph, the ignition turned off and the vehicle coasted. the contact stated that power steering and the brakes failed to function. the contact coasted to a parking lot and was able to restart the vehicle after several attempts. the contact stated that the failure had become a recurring failure. the contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v373000 (electrical system, air bags). the failure mileage was approximately 160,000.

Ignition problems the vehicle would not start i had to have roadside come jump my vehicle off. after letting the vehicle run for about 30 minutes i shut it off and waited a minute and it started up fine. after about 3 hours of sitting i went out to the vehicle and it wouldn't start. i had to put it in neutral and it tried starting until it ran out. after turning the wheel and playing with the key it finally cranked over. i know there have been recalls regarding the tpim. it is available for inspection upon request.

While driving on expressways vehicle will suddenly lose all power. making it difficult to get to vehicle off the road. this has occurred 5 times in the past year, most recently 09/192023, all times with adults and children in car. one of the incidents, i was unable to get off road as was in a construction zone with no shoulder, so had to sit in lane with oncoming traffic and was very fortunate not to have been rear ended and hit. this is a major safety issue. no warning lights, no symptoms prior to each occurrence, vehicle just dies. once completely stopped, try to start vehicle and it just rumbles and then dies. wait 30 minutes, then vehicle will start up and run normally until next incident. have taken vehicle to 2 different mechanics with no solution and no diagnosis as there are no engine error codes reported.

My passenger headrest deployed at night. there was a recall but i did not get the notice. the recall is expired.

The driver side headrest was deployed (i was heading to work when i opened the door to get in the van, i noticed the headrest was deployed). the vehicle was parked in my driveway all night and had not been in any type of accident. it is available to be inspected. had i been driving when it deployed, there’s a strong possibility it would have caused an unsafe driving condition and/or an accident. i have searched for a recall, but there isn’t one. however, other dodge caravan drivers have reported similar incidents with their headrest deploying for no reason. the component has not been inspected yet, as it occurred just today. no warning lights or signs were present before the deployment (the night before when i parked it).

Brake lights turns off when parked and engine off. but even with the engine off and nobody in the car the brake lights turn on. a mechanic replaced brake light switch. engine off and brake lights off. later the brake lights turns on when engine off and nobody in the car. replaced brake pedal assembly and still same problem. is this a common problem with dodge grand caravans? mine is 2013 model.

It is unknown at this time what is wrong with the vehicle. the problem started two weeks ago. initially after driving sustained highway speeds, the van will hesitate to brake when driving through town. when approaching a stop it would stutter to a stop and then stutter to drive again when pressing the gas, the delay was about 2-3 seconds. in two weeks time with approximately 200 miles driven, it started stalling at stops. once at a traffic light and also at a stop sign. these incidents happened in the same day and since then, it had not been driven due to it being a major safety concern. it has been taken to an auto shop that has run the full diagnostics on it and the computer system is not catching any issues, there are no lights are on the dash. after the engine stalls, it runs if it is turned off and back on again. the brakes, rotors, and tires were replaced when i started noticing that there was an issue with stopping, i figured the problem was that they needed replaced since i have owned the vehicle 2 years and it hadn’t been done since i purchased the van. march 17 was the date it stalled twice and it was the only time the engine stalled in the past two weeks.

While i was driving, the passenger seat headrest exploded forward. chrysler calls this the "front seat active head restraint." this is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. this is a known issue that has caused others concussions, neck injuries, etc. as of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. no dealer, police, or insurance representatives have inspected this specific incident. there were no warning lamps, messages, or other symptoms of the problem prior to failure.

I was driving down the road and the drivers side head rest popped off and hit me in the back of the head/neck. there were no warning signs and has not been taken anywhere to be inspected as of today. will be looking into that.

Front seat passenger headrest has deployed. vehicle was not in an accident. don’t know when it happened. i noticed it when a friend was getting in the car. who is responsible for this one? and i am afraid the driver headrest will deploy when i am driving.

Driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in october of 2023, took to authorized dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.

Driving down the road at aproximately 40 mph and van shuts down. i turned on the hazard lights, coasted to the side of the road, put the van in park, turned the key to the off position waited about 30 seconds then turned key to on and the van starts up and seems to run fine. this is the second time in two days this has happened. no warning, no check engine lights. very dangerous when driving at any speed when suddenly your vehicle turns itself off. will contact my mechanic today to see if he has info on this problem. while doing research i have found that this is a problem that has been reported for many years and has been investigated. wondering why they have not issued a recall for this????

The contact owns a 2013 dodge grand caravan. the contact stated while driving 35 mph, the passenger's side active head restraint deployed independently. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. the contact was informed that the headrest needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 72,000.

The contact owns a 2013 dodge grand caravan. the contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. the check engine and tpms warning lights were illuminated. no injuries were sustained, and no medical attention was received. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 143,000.

Driver's-side, rear-passenger sliding door in stuck in locked position. it is available for inspection. without the use of this door passengers can be trapped in the van during an emergency. there are many others with this problem a simple search online can confirm it.(this page alone is evidence this is and has been a persistent issue: [xxx] ) no it has not been inspected by manufacturer, police, insurance representatives or others. there were no warning signs when this issue appeared. it first appeared november of 2023. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

This is the third time i am filing a complaint. my 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. the latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. i have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, tpm relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.

On july 28, 2024 i was getting ready to go to work. i got into my driver seat and sat down and the headrest deployed. hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. i had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding

Doors make loud buzzing sound every time opened

This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. not sure how this happened. i feel this is a safety issue. if i was driving and someone was sitting in that sit that could have hurt them. this is a default on your vehicle .please contact me.

Active front seat headrests deployed without an accident for the second time. had them replaced and paid for myself the first time years ago. was compensated by fca as part of special coverage after the fact. when they deployed again i brought it in and had it diagnosed at hopkins dodge, it was covered under the special policy. they ordered parts. it took forever for the parts to come off back order. they just arrived in august 2024, i verified with their parts department. i am now told that i am out of the special coverage window and they won’t cover unless i pay the dealership over $200 to diagnose the same problem again. it has not changed. they already said it was covered and now they are trying to back out because it took forever for them to supply the required parts. i need this repaired like they said they would two years ago when i got it first diagnosed and the parts ordered.

While driving our key in the ignition will loosen to the left and completely shut off all electrical for the car. the first time this occurred we were driving 55mph on the highway and had to safely steer off of three lanes of traffic with our kids in the backseat, at the time we thought it was a fluke. now this is happening more frequently. it is the exact same issue listed under recall l25 “the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.”

Don't work the wireless switch starin and the key

The contact owns a 2013 dodge grand caravan. the contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. there was no warning light illuminated. the contact’s son stated that the head restraint inadvertently imploded. no injuries were sustained, and no medical attention was needed. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that the vin was not included in nhtsa campaign number: 13v282000 (electrical system, air bags) the contact was referred to the nhsta hotline for assistance. the approximate failure mileage was 121,887.

The contact owns a 2013 dodge grand caravan. the contact stated that on several occasions while attempting to start the vehicle, the vehicle did not start as intended. the contact stated that on several occasions while driving at various speeds, and the vehicle vibrated abnormally and then stalled. the vehicle was able to restart after several attempts. the contact stated that electrical tape was placed on the tip of the key fob to allow the extra space where the key fob and key fob ignition were not touching. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 140,000.

While driving my van it will randomly shut off, it starts back up right away after i get to a safe location to do so but this is very dangerous. i've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.

Headrest on passenger side front seat burst when brushed against when someone was getting into the parked van.

Engine bucks and skips. code p0302, p0304, p0306,p0863, p0152, p0175, b193. last event occurred in driveway and ran fine after driving about a half mile. other events similar.

Tl* the contact owns 2013 dodge grand caravan. the contact stated while his girlfriend was parking the vehicle stalled, started smoking and then caught fire in the engine compartment. the contact stated that he inspected the engine compartment and noticed that wires, the wire harness and other items in the engine were burnt. the fire department was not contacted however, a bystander extinguished the fire with a water hose. the contact has not notified a local dealer. the vehicle has not been diagnosed or repaired. the manufacturer has not been informed of the failure. the failure mileage was approximately 150,000.

Van cranks but will not turn over / start. stationary

This vehicle has the same problem regarding the wireless ignition module (wim) problems as the 2008 - 2012 of same models. my wife was driving this car with all four of our children while we are here in germany (active duty us air force) 2017 and the engine died with no warning/indicators. i was not in the vehicle so i though maybe she hit the ignition and it cut out. at that point we swapped vehicles and i have been using this car as my primary vehicle for driving back and forth to work 2017 - 2021. i am a aircraft mechanic with over 23 years of maintenance experience on multiple different airframes. i have personally witnessed the engine cutting out while driving no less than 20 times since (4/25/2021). i have been able to put the van in neutral and immediately restart the engine (while i am driving and this happens). this happens at slow speeds (residential area with children playing in streets, high speeds (while on the autobahn), during turns (driving on hilly curved roads luckily i haven't exited the roadway yet!), braking (at stop lights), while parallel parking; power brakes stop operating, power steering stops operating, gas pedal stops responding to input - all due to the engine that stops operating. what i believe now due to the wireless ignition module going from on position to accy a malfunction with in the wim. it's like someone just killed the engine, but all lights, radio, everything else electrical still operates perfectly. mileage 135,000 miles there are no indicators that the engine has ceased to operate except that the rpms are at 0 (even at idle rpms should be around 1,000 rpms). no other indicator light illuminates. connected obd2, no codes, i even drive with a blue driver attached and when it has happened there are no codes recorded. these cars are hazards on the roads and it is shameful dodge will not admit their mistake!

Driving on 6/22/20 on highway, going 70 mph, when driver side headrest popped open. there was nothing near it (except my husband’s head) when it popped. *tr

Power sliding door frozen in locked position. will not open using inside or outside door handle, key fob, center control consle switch or side pillar switch. manual door lock slide in inside handle not moving. completely unable to use door to enter or exit vehicle. potential for trapping rear passengers inside vehicle in case of crash or fire. gas tank cover door closed so it is not keeping the left side door from opening. car was parked when problem appeared. no physical damage to door either interior or exterior.

My drivers side rear sliding door will not unlocked manually or with the key fob or with the unlock button in the van. so this door will not open at all. it’s stuck shut. also when i press the unlock button inside the van and on the fob it makes a loud buzzing noise. this happened last evening after i had loaded my kids in the car to go home and parked in the driveway. i was unable to get my 1 year old out of her car seat from the rear drivers side sliding door. this is definitely a safety hazzard. what if that was the only way out of the vehicle due to an accident. we would be trapped.

The sliding door suddenly quit working. it is locked but will not unlock electronically or manually. the door cannot be opened at all. worked fine when entering the vehicle but wouldn't open when trying to exit.

The vehicle has been regularly maintained. there's a huge electrical issue, has been ever sense i've owned it. the transmission is going on it, and i'm just over 100k miles.

Since i bought the vehicle from a previous owner, the car all of a sudden stalls on the highway, a total shut down occurs while driving on highway or local roads. it is really a scary situation. when i looked into product recall on this vehicle, nothing shows up, except several complaints of the same matter. i found out from the web it is a failure of totally integrated fuel system failure and also related to a fuel pump relay failure. so far, no recalls from chrysler/dodge manufacturers.no government actions either.

Passenger sliding door buzzes when locked or unlocked. stationary

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at various speeds, the vehicle stalled without warning. additionally, the vehicle failed to shut-off, causing the battery to become drained. there was an abnormal humming noise detected while the vehicle was idling. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 166,160.

While driving on the highway vehicle starting losing power. it started shutting down all systems and finally stopped working. vehicle is 3 years old with 50k mileage. the alternator failed. there is a recall for other dodge vehicles with similar engines that have faulty alternators. this should be included in that recall. luckily my kids were not in the vehicle and we could get off to the side safely. dodge charged me $1000 for a new alternator and a battery in a 3 year old vehicle. *tr

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 35 mph and attempting to apply the brakes, one of the brake pads fractured and caused the rear driver side tire to lock up. the vehicle was towed to the contact's residence. the contact removed the wheel in order to release the tire and noticed that the brake pad was completely fractured. the vehicle was taken to an independent mechanic who replaced the brake pads and rotors. the failure recurred one year later. the vehicle was taken to a local dealer where it was diagnosed that the brake pads needed to be replaced and protected by a caliper adapter to avoid uneven wearing of the pads. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was approximately 42,000. ...updated 01/23/17 *bf

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle was taken to the dealer several times because it drastically reduced speed without warning. the rpms increased at a high rate of speed. the dealer replaced the torque converter on the first visit. during the second visit, the dealer replaced the bearing along with the transmission assembly. the contact noticed that a noise progressed shortly after the repair and the vehicle was taken back to the dealer. the dealer was unable to replicate and diagnose the failure. the contact was waiting for a response from the manufacturer to determine if they could provide a repair solution to the dealer to prevent the failure. the approximate failure mileage was 40,000.

Front brakes are wearing out unusually fast,(not lasting a year), electrical outlets stopped working briefly, driver's side electric window does not work consistently

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at 40 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. jasper jeep of jasper, georgia was made aware the failure and it was determined that the tipm module was faulty. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was 68,000. the vin was not available.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that her grandson closed the automatic passenger side sliding door while the contact was leaning through the door. the door failed to retract and struck the contact. the contact sustained bruising to the left forearm that did not require medical attention. the vehicle was not taken to a dealer or mechanic. the vehicle was not diagnosed or repaired. the contact spoke to mullane motors inc (6200 s transit rd, lockport, ny 14094) who advised her to call nhtsa. the manufacturer was not made aware of the failure. the approximate failure mileage was 70,000. updated 07/13/17*lj updated 10/11/2017*js

Saturday 27 may 2017, i was coming back from a grand junction, iowa cemetery visit northwest of des moines, iowa and driving back on a highway doing 64 in a 65 mph zone, following an iowa state trooper, and the battery light came on - my mileage at that exact time was 45419. i drove to my sister-in-law's home in urbandale, iowa (i drove approx 11 miles to her home after the light came on) where we were staying over the memorial day weekend. then i drove to an o'reilley auto parts store. they checked my battery, it was ok, except that it was at about 88%. they then checked the alternator and it was not charging the battery. the technician said that i could drive home to harlan, iowa, a 100 mile trip if the battery were charged up fully. i went back to my sister-in-law's home and called stew hansen dodge, where i bought this vehicle on 29 august 2013, as a new vehicle with 18 miles on the odometer . i told the person who answered the phone that the "alternator" had abruptly stopped working, and asked if i could bring it in. it was saturday 27 may 2017 at about 1 pm. the service person said they were open until 3:30 pm but they only did oil changes on weekends. i explained my situation of living 100 miles out of des moines, iowa and was concerned about getting home with no alternator. she said she was sorry but they couldn't help me until next week tuesday. i went back to my sister-in-law's house, charged the battery up and drove home back to harlan, iowa 100 miles west on monday, 29 may 2017. my mileage now at this time is 45540. i discovered that this same engine with the same alternator in "some dodge chargers" has the very same problem and has been recalled, but no notifications have been sent to owners. i am going to try to call chrysler dodge this morning to inquire if my alternator is recalled.

Tl* the contact owned a 2013 dodge grand caravan. while driving 20 mph, another vehicle struck the front driver's side of the contact's vehicle. the front driver's side air bags failed to deploy; however, the passenger side air bags deployed. the contact suffered bruising and knee pain. the contact was transported to the hospital for medical attention. a police report was filed. the vehicle was towed from the scene and the contact's insurance company confirmed that the vehicle was destroyed. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign number: 13v283000 (electrical system, air bags). the approximate failure mileage was 55,000.

My family was leaving a celebration of life her ein elk grove. and we were in the parking lot of project ride where our vehicle was stationary at the time of malfunction. my husband had loaded the stroller into the trunk and the baby into the van. when he shut the trunk, the lift arm on the the passenger side on the vehicle popped off and closed between the galas and the van, causing a huge bang and glass shooting out everywhere at my husband and exploding into the car where my baby was rear facing at the time. it caused damage to the lift arm, shattered my entire back window, and dented the back side of the body. i was in complete disbelief this happened. luckily two women where walking by and saw the entire thing happen. one of them works for the bar and told me that this should never happen and i needed to report this to you guys.

Tl* the contact owns a 2013 dodge grand caravan. when the engine was started, the entire instrument panel failed to work and the screen was blank. the failure occurred without warning. the vehicle was taken to the dealer (henkel chrysler jeep dodge located at 1275 w dickman rd, springfield, mi 49037; (800) 865-6185). the dealer did not know how to repair the vehicle and deemed it unsafe to drive. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 77,000.

To whom it may concern; tipm (totally integrated power module) problem, faulty fuel pump related, pumping after turning the vehicle off and draining battery and starting problems related faulty fuel pump and stall vehicle. i found chrysler corp has recall and class action for faulty fuel pump and tipm problem covered by ext warranty ( 5year upto 70,000 mile) only for upto 2012 dodge grand caravan not for 2013 model, i have been contact to the dodge/chrysler dealer in honolulu, hi, said it's not cover. only up to 36,000 mile basic warranty. so i have to pay $1,200 part plus labor. they recall over 500,000 vehicles jeep, durango and caravan please verify and confirm for that's not cover for 2013 vehicle. i had a problem when 49,600 mile my vehicle mileage is 50,300 now i have been researched internet and now i am using bypass cable (http://www.verticalvisions.com/tipm_solutions.php) now have no problem with using temporary with bypass cable but due to the safety mechanisms i have to fix tipm. please help this problem with manufacture chrysler/dodge. thank you. *tr

Lock actuator on rear passenger sliding door is frozen in the unlock position and will not lock. vehicle was stationary at time of issue. while the door is operational it could be a safety issue if the lock actuator had frozen in the locked position.

On 7/31/2016 my vehicle was parked in a driveway. i entered the vehicle, started the engine and the driver side active headrest deployed. attempts to reset headrest per the operators manual failed. on 8/4/2016 i took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). i contacted dodge customer service who has assigned an investigator to look into the issue. case # 29846962 as of this date, 8/5, the replacement headrest is on order and i am waiting to be contacted by the investigator to look at the vehicle. prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to tn) and had been parked and secured in the driveway for approx. 1 hour. the vehicle was not, and has never been, in an accident.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle failed to start on several occasions while the key was in the ignition. the contact also noticed that the all the door locks would make a clicking sound and the lights would flash. the vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was taken back to the independent mechanic where the failure was unable to be duplicated. the manufacturer was not notified of the failure. the failure mileage was 48,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that a clicking noise was heard intermittently underneath the dashboard. the failure occurred whether the vehicle was in motion or just idling. the failure was not diagnosed. the manufacturer was not made aware of the failure. the failure recurred. the vehicle was not repaired. the failure mileage was 55,000. the vin was not provided.

Transmission cooler lines leaking at crimp between hard and soft hose on the pressure line. 55,000 miles on the vehicle. low grade leak that was coating transmission and leaving oil behind on the ground. leak occurred anytime that the engine was running. not covered by warranty because it is not considered a mechanical issue under the powertrain warranty provisions.

Fuel pump remains on even when the ignition is off, this has happened 4 times, and is continuing more frequently.

Does not start it has tipm fuel pump relay failure

Wheelchair-accessible conversion by fr conversions includes a repositioned rear suspension panhard rod, the sole lateral stability link for the axle. the repositioned chassis mounting bracket for the panhard rod separated from the van in a straight-road single vehicle highway rollover crash. evidence currently supports that this bracket mounting (welded to the conversion's sheet metal) may have partially failed prior to the rollover crash. the loss of function of a panhard rod reduces vehicle controllability. this complaint submitted by a third party not involved with the incident.

I can be driving at 40- 50 miles an hour and it just shuts down. the power steering goes out and brake light sometimes comes on. i can't steer it. once i was in a curve on a narrow road when this happened and i almost ran off the road. at times when i'm going about 30 miles an hour and it just stops on me. it will start right back up. it has happened at least 3 times. sometimes it will start up and immediately die. at other times it will start and run fine.

Driver’s side rear passenger automatic door will not open. the locking mechanism seems to be frozen and i cannot open it using the key fob, manually, or with the button in the driver’s area. i cannot access my children from the exterior of the car unless i use the other side door. this is a serious safety hazard, especially if we were in a vehicle accident any rear passenger could get trapped inside. this is apparently a known common problem and should be addressed with a safety recall.

Pulling onto the freeway the engine shut off and even with the key in the on position the power steering and brakes were not available. i reached about 5000 rpms when the engine shut off and there is no check engine light. the van will try to turn over for about 5 seconds aftee i stop trying to get it to start.

While getting my father-in-law situated in the van when leaving physical therapy is when we noticed what has happened with this headrest.

Well i was driving the airbag light came on and keeps giving me a warning signal. cruise control won’t work

Our 2013 dodge grand caravan would start fine and idle fine. once on the road driving around locally nothing more than 10 -15 miles from the house with average speed of 35-45 mph the engine would just die! no warning lights or sounds it would just die. you would have to pull to the side of the road and restart the engine. you then would continue on with your drive and at the next stop sign or traffic light it would do it again, the engine would just die. you would have to repeat the steps all over again and restart the engine. another time my wife (luckily none of my 3 children in the van at the time) took a left hand turn and midway through the turn the engine died and lost all control of the van! no steering or brakes! almost sent the van off into the ditch and almost rolled over. now the engine will just die even when idling in the driveway. once again no warning. no mil identification light comes on and no codes thrown. van has in the past 6 months had the battery, fuel pump, injectors and coil packs replace. none of which solved the problem. dodge has no recalls for this vin in regards to random engine dying even though hundreds and hundreds of consumers have expressed their concerns of the same issues. this van is very unsafe and does not belong on the roads let alone having a family of 5 travel in it. we feel dodge is literally dodging the issue and this is unsafe consumer practice.

Vehicle started have hesitation with starting. once started after many attempts, during acceleration the vehicle still can be hesitate in moving. i recently replaced battery whereas the issue is the external fuel pump relay with the vehicle not receiving proper amount of voltage which currently is 1. your other vehicles such as jeeps were recalled but not the dodge vans especially this particular year which is 201 when it should have. currently my vehicle had to be towed to a dealership for me to incur cost of the relay package which should have been under safety recall p54. part #cbp4p541an. unfortunately, i can not wait due to family needs the van done immediately but reimbursement will be necessary. many of your vehicles have this same part and all should have been recalled especially with many mothers with their families utilizing your vehicles so heavy.

1st time june 2020: while driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. engine would not switch gears. luckily, made it off the highway before the engine died. towed to mechanic, could not find an issue after it was jump started. they tested it for 5 straight days. could not drive the vehicle at a highway speed once this started happening, it would not accelerate or switch gears, top speed was 35 mph. not sure of precise date off the top of my head, but it was july 2020. exact date can be verified from mechanic and aaa towing info.

1st time june 2020: while driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. engine would not switch gears. luckily, made it off the highway before the engine died. towed to mechanic, could not find an issue after it was jump started. they tested it for 5 straight days. 2nd time october 2020 pulled van out of garage to driveway, turned it off to load and put grandchildren in car seats. van would not restart, towed, replaced battery. 3rd time 11/7/2020 while driving on suburban busy road at night, suddenly various warning lights came on and off and on, wipers turned on by themselves, then all electrical power went out. i guided van into the nearest parking lot as the engine died and would not restart. aaa came again, jumped the car, and while we discussed what to do, the car shut itself off again. towed, mechanic replaced alternator. i have been very lucky not to be hit by another vehicle in two of these three instances. current mileage: 102,201 i can provide repair shop bills and proof of the 3 times vehicle was towed in last 6 months!

When driving vehicle down a city street, vehicle died as there was no power available. the vehicle finally started after multiple attempts and was driven to the residence. another trip was taken which created the same issue in a parking lot but was started by jumping the vehicle after not starting. vehicle was towed to dealer where the vehicle was purchased and was diagnosed as having the total intergrated power module (tipm) failing. vehicle has approximately 111,000 miles with no previous repair history for this issue.

A few weeks ago my 2013 dodge grand caravan would have a hard time starting up. a few days after this happened the check engine light came on while i was driving and i took it in and had the battery replaced. this past week the same issue started happening. it would crank up, but not turn over. this happened 3 times before the car actually started. i also noticed that the passenger side door would lock and unlock when it felt like it (when the car was on) and the alarm lights would work intermittently (when trying to arm the car). yesterday it cranked up and it took 3 times to turn over. when i got out of work it would crank, but didn’t turn over at all. i had to get a jump and was able to drive it to an auto shop. they kept it overnight, called, and said i had to take it to the dealer because they concluded it was a bad tipm module.

Airbags lights keep going on and off. the vehicle stalled out during moving and the steering locked up.

The driver's side passenger sliding door is stuck closed and in the locked position. i cannot unlock the door in anyway possible not the remote, over head button, driver's door button or manually with my finger. i have five children and i feel this is a complete safety hazzard i have searched the web for diy info and found at least 60 other people with the exact same problem. i feel with the risk of children being stuck in the vehicle this should be a safety recall. the locking mechanism is faulty

The dodge grand caravan 2013 has 147,631 miles on it, and when starting the vehicle for 2 weeks it occasionally took 3-7 seconds to start the engine. then the fuse/relay shorted out for the fuel pump because of the faulty electrical fuse box, causing the fuel pump to burn out. a new fuel pump was installed into the gas tank, and a dodge factory part called an external wire kit was hard-wired into the wires for the fuel pump so that it could bypass the permanently burnt-out fuel pump fuse/relay part of the fuse box.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the subframe was rusted. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe needed to be welded and replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000. the vin was not provided.

Driver's side active-restraint headrest deployed (popped open) while car was at rest with engine off. internal inspection showed broken plastic inside headrest. car was stationary; engine was off when active-restraint headrest deployed. dealer said cost to replace was approximately $900. recall for same issue on other makes/models by chrysler/dodge. apparently not for 2013 dodge grand caravan (yet).

Within 500 miles of owning this brand new, it started having trouble starting. long story short, we were told it was a defective fuel pump. fast forward to approximately 105,000 miles it’s having the same symptoms but won’t start at all now. chrysler has issued recall v62 for durango’s and cherokee’s with the same tipm and engine as a grand caravan but didn’t include it in the recall. approximate cost of repair is $1350 and the part is on back order for at least 3 weeks. leading me to believe there is a serious problem with the part!!!

My wife and daughter were driving in our 2013 dodge grand caravan when the passnger headrest deployed and hit my daughter in the back of the head. this happened while the car was in motion.*dt the consumer stated the plastic that holds the pin of the headrest failed. the pin was still latched to the headrest. *js

Tl* the contact owns a 2013 dodge grand caravan. the contact stated while driving 50 mph, the vehicle lost motive power and stalled without warning. the contact coasted the vehicle off the roadway. the vehicle was restarted after approximately 15 minutes, and operated as intended. the contact however decided to have the vehicle towed to an independent mechanic to be diagnosed. the mechanic determined that the fuel pump relay failed and needed to be replaced. the vehicle was not repaired and the failure recurred. antwerpen dodge ram (5717 baltimore national pike, catonsville, md 21228) was contacted and confirmed that there were no recalls associated with the vin. the manufacturer was made aware of the failure. the failure mileage 106,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle stalled while driving, with the abs and traction control warning lights illuminated. the vehicle was taken to westgate chrysler jeep dodge ram (2695 e main st, plainfield, in 46168), to be diagnosed. the contact was informed that due to the fuel relay being integrated into the tipm, the tipm needed to be replaced. the vehicle remained at the dealer unrepaired. the manufacturer was made aware of the failure and provided a case number. the failure mileage was approximately 118,000.

Both front headrest restraints deployed when car was parked. they are defective and dangerous and dodge has not recalled them for the 2013 dodge grand caravan

Sliding door get stuck in a locked position and cannot open. fob doesn’t work or manual lock doesn’t work.

The headrest of my 2013 dodge caravan deployed with no warning. it was front passenger headrest . we were going at approx. 15 mph. my son was in the front passenger seat and out of no where, the headrest deployed.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the passenger's side sliding door failed to open or close with the key fob or manually. additionally, the tire pressure warning light was illuminated due to the sensor being fractured. the contact called button chrysler jeep dodge ram (1220 e blvd st, kokomo, in 46902, (765) 360-4063) however, the vehicle was not diagnosed nor repaired. the manufacturer was not contacted. the failure mileage was 200,000.

The following has happened to my car. the ahr headrest went off, and i wasn't in an accident. however, dodge chrysler is not wanting to issue a recall since a person is not at risk for injury. however, cost to fix this headrest runs in the $500-$900 category. and it's a known issue. so why isn't dodge chrysler acknowledging it? the “active head restraint” (ahr) headrests found in certain chrysler vehicles and manufactured by grammer ag suffer from a defect. the 65-page lawsuit out of florida alleges that although fca us and grammer ag’s active head restraint is meant to spring forward in the event of a rear-end collision to catch a vehicle occupant’s head to prevent whiplash, the feature can “deploy without warning or external force from a collision, and forcefully strike the back” of a driver or passenger’s head. describing the apparent defect as common and uniform, the case claims the force of the impact to the back of a vehicle occupant’s head and neck can cause serious injury and creates an additional accident risk should the defect manifest suddenly while a vehicle is in operation. according to the lawsuit, the cause of the defect is the failure of a “cheap plastic component” inside the defendants’ ahr. specifically, the feature contains a plastic bracket that acts as the triggering mechanism and holds the feature’s spring-loaded release in place until a sensor signals that the vehicle has been hit in its rear, the case explains. as a “cost-saving measure,” the plaintiffs say, chrysler and grammer ag designed the ahr bracket with “an inferior and inexpensive form of plastic” that can crack and break down prematurely due to the 75 pounds of constant pressure applied by the ahr’s springs onto the bracket.

Passenger headrest deployed without impact to vehicle. inspection of headrest appears the the plastic structure holding retaining pin has failed, deploying headrest. i believe this happened with the vehicle parked in driveway.

Both of my front seats' headrests have deployed (at separate times), when the vehicle was unoccupied, sitting parked in my driveway. the plastic clip that holds the mechanism closed wore out and cracked open, releasing the headrest. i called the dealership, because this was clearly a defect. they said the entire seat needed to be replaced it estimated $900.

Passenger headrest deployed while driving on a city street.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that rear ac evaporator was blowing hot air. the vehicle was taken to an independent mechanic and was diagnosed that the evaporator rear ac expansion valve and the rear ac line needed to be replaced. the contact stated that the ac evaporator valve and expansion valve was replaced. the rear ac line was not replaced. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 129,244. *ln*jb

The drivers side headrest spontaneously exploded while the vehicle was stationary. after getting off work i got in my vehicle which was parked in a parking lot, luckily i took a moment to make a phone call while still parked, as i bent forward to find my phone the headrest exploded, thankfully not hitting me in the head.

The driver's active head restraint seems to have been deployed spontaneously. i did not witness the occurrence, i noticed the headrest when entering my vehicle one morning. my 2013 dodge grand caravan has not been involved in any sort of collision. i am unable to find any recall information for this occurrence, and i believe that there should be a recall placed for this by chrysler.

One day, i found my drivers seat head rest had come opened. when looking to see what caused this, it said that you were rear ended? i was not rear ended! now my air bag light is on? i had ask a dodge dealer about it , and he said that it would cost a thousand dollars to fix it? when reading about the recalls on it, i read where the clips are breaking. making the head rest to come open, and the air bags not working? please can you help me with this problems? i don’t feel that it is my fault? thank you [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

The safety headrest deployed in our 2013 grand caravan. the vehicle was not in use, stationary and parked in driveway, nor was it hit by another vehicle. in looking at the history of this make and model, it appears that this is a known issue with this vehicle. such occurrences are dangerous and not sure why a recall has not been issued already?

I was driving on city street at approximately 40 mph. the engine unexpectedly shut down and i lost power steering and power brakes, nearly losing control of the vehicle. the road was flat and straight, clear weather conditions. i am concerned that this is related to the recall r03 (formerly l25): ignition switch may turn off safety problem on other chrysler/dodge models. this is extremely dangerous and needs to be addressed immediately.

Having transmission problem. took it to a tranny shop they said i need a new tipm. i called local dodge store and they said it cost $965 new and it is back ordered. dodge has had this problem for years with their tipm's and this should of been recalled a long time ago. vehicle stalls at all speeds and could cause a problem or death.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving on a bumpy road, the ignition was jarred and shifted to the off position causing the vehicle to turn off. darcars chrysler dodge jeep ram of rockville (755 rockville pike, rockville, md 20852, (301)424-1700) was contacted and informed of the failure. the contact was informed that the vehicle was not subjected to a recall. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.

For the last few years the van just turns off while we are driving it. completely turns off- we could be driving on a side street or going 75 mph on a highway. it’s terrifying. we’ve tried to have it checked and fixed but it doesn’t show up in the codes when the mechanic checks it. this is a terrible safety hazard.

Rear drivers sliding door buzzes and remains in a locked position. this happens when using the fob too. the van automatically locks when you reach about 25 mph. most of the time i get a loud buzzing from that door when it does. sometimes you can manually unlock it but most times not. i have read more people than me are having this issue with a range of years for the dodge caravan. i have my grandson with me most of the time and that is the seat he is in. my concern is if there is an accident and the door can be unlocked then what? i truly there is a big safety issue going on with these vehicles. please investigate.

Driving on 6/22/20 on highway, going 70 mph, when driver side headrest popped open. there was nothing near it (except my husband’s head) when it popped.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle hesitated before the rpm revved up and the vehicle accelerated at a high rate of speed. the vehicle was towed to jt jeep dodge located at 4838 sunset blvd, lexington, sc 29072, to be diagnosed. the contact was informed that there was metal shavings found in the transmission and that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 220,000. the vin was not included.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated while driving various speeds, there was an abnormal sound coming from the engine. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a cylinder misfire. the contact was also informed that the cylinder head needed to be replaced. the contact referenced the failure to 09-002-14 rev-technical service bulletin for which similar vehicles were covered under the x56 extended warranty. the contact stated an unknown dealer and the manufacturer were contacted and confirmed that the vehicle was not covered under the extended warranty. the vehicle was not repaired. the failure mileage was approximately 122,000.

Tl the contact owns a 2013 dodge grand caravan. the contact stated that the fuel pump relay failed while driving and the vehicle stalled. the contact restarted the vehicle. the contact stated that the following day the vehicle failed to start. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the fuel pump relay failed and needed to be replaced. the vehicle was not repaired. a dealer was not made aware of the failure. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 115,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at 25 mph, the vehicle stalled without warning. the contact pulled off of the roadway and restarted the vehicle. the vehicle was taken to apple chrysler dodge jeep ram of hanover (200 eisenhower drive hanover, pa, 17331, (717)637-1101), to be diagnosed. the mechanic was unable to duplicate the failure or retrieve a fault code. the contact was concerned that the tipm was defective. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 79,950.

The driver side rear sliding door cannot be opened manually or electrically. the door will not unlock electrically or manually, so the interior and exterior opening handles cannot be operated. using the key fob or interior buttons to open the door cause a message to display on the dash information area saying "unlock door to operate." this poses a risk if there is an accident and my children need to exit or be removed from the vehicle, especially if other doors are blocked or damaged due to an accident. the vehicle has been stationary. i have not tried to open the door while in motion.

Hi, i was traveling on highway and at about 45 mph the rpm's ramped up to 5+ and van had no additional power and i coasted off the highway. i was recently informed i need to have my transmission replaced at a cost of $4,286.70 and was reaching out to you for consideration of any warranty extension as i only have 110k miles on our family van. this estimate is probably higher than what one of your dealerships can offer. while these are very challenging times for many i was hoping dodge can offer brand loyalty coverage (3rd dodge product we've purchased) as you were kind enough to do last year with a problem we had. any financial assistance would be greatly appreciated. i will be sending an email to the corporate office and look forward to a response. thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Vehicle seized up and stalled during driving. previous cranks but won't start 1 year many times. did a relay bypass wire to start vehicle. transmission problems and not acceleration.

The engine stalls occasionally when i try to go after being stopped at stop sign. no warning lights. the engine just dies. radio and electrical are still on. i'm afraid this will happen when i am moving and my brakes and steering will be compromised.

The vehicle will stop while driving. it cuts off after starting and sometimes takes up to 10 minutes just to start it. the battery is dying daily and has to be jumped or disconnected just to start in the morning. have read several complaints and all end up having to bypass or change the tipm fuse box. it was defective on 2011 and 2012 models. the issue still exists on the 2013 model.

When i was driving my car and coming to a stop the engine would suddenly shut off. all lights would remain on but my power steering would go away and the rpm’s would drop to 0. when i would try to start it after pulling over (manually cranking the steering wheel) the car would turn over, start, and then shut off immediately. then randomly, usually after 15 minutes, the car would start up like normal and stay on without incident. this happened twice within 5 minutes of each incident.

Vehicle was parked on level surface after car wash when i opened the door to exit the vehicle the head restraint safety device malfunctioned and popped open. i noticed the black plastic clips that hold the restraint to the metal pin were broken, most likely caused from excessive strain over time.

Tl* the contact owns a 2013 dodge caravan. while driving at various speeds the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to thomas dodge of orland park 15941 s 94th ave orland park, il. 60462-5522, (708)403-8801 where the failure was unable to be duplicated. the vehicle was not diagnosed nor repaired. the manufacturer was contacted but no assistance was provided. the failure mileage was 125,000. *tr

Bad tipm module, had my fuel pump replaced and the battery and now the repair shop says the module is bad and it keeps turning the new fuel pump on and off and it will ruin both of those new parts if it is not fixed. all the chrysler and dodge trucks have had a recall on this, why not the dodge vans. this is very unsafe.

Tl* the contact owns a 2013 dodge grand caravan. while driving 40 mph, there was abnormal grinding noise detected and vehicle failed to accelerate. the check engine warning light was illuminated. the local dealer and manufacturer were not contacted. the failure mileage was 96,000.

The vans engine shuts off when coming to a stop, this has happened over a dozen times. the mechanic can find nothing wrong because no codes or light come on. this is a huge problem.

While driving on the interstate with cruise control on, the car shut off entirely after hitting a bump. the rpm went down to 0 and the gas pedal did not work. everything seemed fine as we were driving. we did not have any warning lights or check engine lights. the car simply shut off at 80 mph. attempts to turn the car back on did not work. this has now happened on two separate occasions. thankfully we were able to pull to the side of the road safely each time. we aren't sure if this is an electrical problem, since cruise control was on when the car shut off.

My passenger sliding door in a permanent locked position. i am not able to even manually open the door. this is security issue.

My van just shut off while driving. there was no warning. it just stopped working. fortunately, i was in my neighborhood and not going fast. i was able to stop the van and put in park and start it again without difficulty . i have read online that dodge knows this is a problem. this needs to be a mandatory recall.

The lock/unlock button on driver side door stopped working, rear gate is closed tight but indicator says it’s open and all interior lights stay on while driving

I started to have a problem starting my van i called my mechanic and he asked me what happened i told him that i tried to start the van it doesn't start immediately i have to try several times and after a while the battery will be dead in the morning and i started to disconnect my battery terminal he said he seen this problem before it's very common in dodge grand caravan it's the tipm ( the fuse box ) the fuel pump relay is welded into the fuse box and can not be replaced and if it goes bad it will cost 1200 $ to replace that is crazy if this was toyota the cost of fuel pump relay is no more than 20 to 30 dollars it's a bad design and dodge should pay for it

The passenger seat headrest deployed, the passenger was adjusting the seat to move back and adjusting the angle of the seat. there was no car accident to activate this action. it was startling to hear this and see this. it is highly defective in it's activision mechanism. the dealer wants to charge to fix this in the $1000. i see no logical reason for the head rest and now i can see if it deployed on the driver's seat, causing an accident.*dt consumer stated head rest has not been repaired.*jb

About a month ago the driver's side sliding door stopped working in my wife's 2013 dodge grand caravan sxt. the lock will not actuate to either lock or unlock and so the door is stuck effectively locked and will not open. this is the only door that has this particular issue but a few times i have ridden with my wife i have noticed that the other door locks do not automatically trigger and auto-lock as they should when the vehicle is initially put into drive for about 10min after the vehicle has been in motion. the locked sliding door creates a safety hazard in my opinion since the door cannot be opened electronically or manually. the delayed activation of the auto-lock could also indicate a larger issue with either the door lock mechanisms in general or the electrical system that controls them. after searching online i have found that there is an abundance of issues like these concerning various years and models of dodge minivans. enough to possibly constitute a recall.

Tl* the contact owns a 2013 dodge grand caravan. while driving various speeds, the vehicle jerked and stalled without warning. the contact also stated that the vehicle would not start without warning. after multiple incorrect diagnostics, the contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a faulty totally integrated power module and estimated the repair to cost $1,500. the contact spoke with honda of the avenues (11333 philips hwy, jacksonville, fl 32256, (904) 370-1300) and was referred to jacksonville chrysler dodge jeep ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782). the contact was informed that she would have to pay for diagnostic testing. the manufacturer was not notified of the failure. the vehicle had not been repaired. the failure mileage was 130,000.

According to the dodge dealer that is handling the car there is a defect with the typun i believe that being it’s not a problem that’s related to wear and tear. then it should be considered a recall and not a out of pocket expense.

Passenger side sliding door will not unlock. is closed and will not open using any means. it is locked shut. power lock, key fob, and interior lock mechanism will not open door. this is dangerous in the event rear passengers need to exit vehicle. will not unlock with engine running or off, parked, moving or at any time. the sliding door will not unlock. no crash.

The light from air bag passerger is on very time .for 6 time report to de dealer ,dont d/e

I turned off my 2013 grand caravan and noticed a sound like a fan buzzing coming from the rear tire area. in a few hrs i came back out and tried to start it and the battery was dead. research tells me it's the fuel pump relay.

Tl* the contact owns a 2013 dodge grand caravan. while operating the vehicle, an electrical burning odor was present coming from the vents. also, the vehicle would not immediately start when the ignition switch was turned. the vehicle was taken to an independent mechanic who diagnosed that the tipm was faulty and needed to be replaced. the vehicle was not repaired. an unknown dealer was notified of the failures. the manufacturer was not notified. the failure mileage was 32,000.

Both keys stopped working when van was under warranty, one key has stopped working again, key won't unlock van. are defective keys a common problem?

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the transmission was malfunctioning and shifting out of gear. watson's manistee chrysler (208 w parkdale rd, manistee, mi 49660, (231) 723-6528) used a handheld device to quickly diagnose the transmission, but found no failure. the manufacturer was not contacted. also, the contact heard a high pitched whining noise while driving. after the vehicle shifted out of a low gear, the engine revved, but the vehicle did not move. the contact managed to drive home. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 89,706.

2013 dodge caravan driver side head test deployed for no reason when my brother from out of town took my children to the school bus stop this morning august 20th 2019 no accident have pictures of deployed headrest on driver seat have pictures of passengers headrest is fine have pictures of front and back of vehicle showing no damage. *dt *dt *dt *tr *dt *tr consumer stated daren drinski was injured while taking my children to school 8-20-19 roughly 6:30a.m. it deployed hitting him in the head. which caused him to have a severe headache throwing up yesterday. he finally fell asleep roughly 3:00am this morning 8-21-19 woke up few hours later still with a headache feeling nauseous and neck hurting so bad he could barely get out of bed. he went to the emergency room this morning 8-21-19. he has now missed 2 days of work. is not being released at the soonest 8-24-19. may need to follow up with primary doctor if still having pain. the emergency room said he had cervical sprain neck contusion. we did contact dodge themselves which was such a rude misinformation rightfully a run around circus. i’ve spoken with chris 8-20-19 who took the initial report to send to special investigations department. chris said i would receive a phone call by this morning 8-21-19. “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Defective window regulators. i work for a federal fleet and we have have several thousand window regulators on dodge grand caravans fail and be replaced, and even some of the replacements have failed. the manufacturer is well aware of this and has reimbursed my agency for some of the costs. the fact that they haven't opened a recall or extended warranty for the general public is complete bs and a total customer service failure on their part.

This vehicle has 61000 miles and check engine light came on. took to dealer and torque converter lock up is out on the vehicle. also on fron to hood there is rust deposit under paint. i have seen this on several dodge grand caravans in same place.

I bought my vehicle in may 2016. the miles on the vehicle were 50,000. my current miles are 93,000. i noticed it was not safe to drive when going downhill after this recent incident . i dont usually go uphill or downhill where i live and commute! one day i had went to oakland to help give a ride thats when i noticed it was unsafe. i was driving downhill when suddenly the van would jolt and stop then go it would repeat this all the way down for 4 min. it was really scary once i got back on even level pavement it stopped after i put the vehicle in park. vehicle was in motion and in drive in the oakland hills i felt i had no control of my car it was a hill that had some mild turns but the hill was steep. i was not driving fast, i was only going 30 miles per hour. i had no brake problems before or after just during this road. i took the van to two different mechanics saying the transmission is going out. i only had this van technically for 43,000 miles. i even found out that it had a recall before i bought it in 2014 of something else. the dealership that sold me the vehicle didnt make sure that recall was fixed in 2014. i bought this car in 2016!! this vehicle was used!! i wish we had test drived this car on a hill first!! im paying 19,000 for this car i even went a had to fix the heater core that also went out.. i often service it!! i have no photos to take like how? i am working on getting down to a dodge dealership to have them take a better look at it!! its so much money for something i thought would be reliable.

Tl* the contact owns a 2013 dodge grand caravan. while driving at an unknown speed, the check engine indicator illuminated. the vehicle was taken to kearny mesa chrysler dodge jeep ram (8010 balboa ave, san diego, ca 92111, (858) 560-7100) where it was diagnosed that the cylinder head was damaged. the vehicle was not under warranty and the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 86,000.

Tl* the contact owned a 2013 dodge grand caravan. the contact stated that while driving approximately 10 mph, another vehicle failed to obey a red light at 35 mph and crashed into the front of the contacts vehicle. during the crash the front end of the vehicle was severely damaged but the air bags did not deploy. the driver sustained a right hip and an ankle injury along with a concussion. the vehicle was destroyed and towed away. a police report was taken at the scene. the manufacturer was contacted and an inspection was performed on the vehicle but no problem was found. the local dealer was notified. the contact mentioned that there was a recall related to the air bags associated with her vehicle but the recall information was not available. the failure mileage was 190,000.*dt *dt*jb consumer stated airbag recall in my vehicle due to defective software being installed at the factory, which would cause airbag failure in auto accident. consumer would like to request a vehicle examination and review of an airbag system failure, in an auto accident that totaled my 2013 dodge grand caravan. “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb *tr*jb

Tl* the contact owns a 2013 dodge grand caravan. while accelerating, the engine seized. the contact had a scanner that diagnosed that engine cylinder number two had rust particles and the number four cylinder misfired. the number six cylinder had no issues. the engine was a pintastar 3.6 liter, which failed in past vehicles of the same model. the manufacturer extended the warranty up to 100,000 miles. neesen chrysler dodge jeep ram (2151 n us, us-77, kingsville, tx 78363, (361) 516-001) was contacted and informed the contact that the vehicle was included in the extended warranty. the failure mileage was 85,000.

Tl* the contact owns a 2013 dodge grand caravan. while driving various speeds, the vehicle vibrated and the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic who stated that the head gasket and valves were faulty. the contact called bob howard chrysler jeep dodge ram (13250 broadway ext, oklahoma city, ok 73114, (405) 749-1111), but the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 126,900.

While driving on the highway at around 60 mph, my headrest deployed. i did not use the brakes, and was not involved in any sort of accident, including a rear end accident, which is when this is supposed to happen. when this happened, it smacked into the back of my head. the surprise and pain of this hitting the back of me head randomly while driving could have caused an accident. i was traveling around other vehicles. the plastic tabs inside are snapped and there is no way to put it back together without a repair or replacement. the part obviously failed. there was no reason for this to happen and i have seen many complaints online of this happening to chrysler minivans and suvs. the passenger side headrest did not deploy, which i believe is further evidence that it did not function as intended. if i had been involved in a rear end accident, they both should have deployed, as my husband was sitting in the passenger seat. there should be a recall on this part as it could cause an accident and is very costly to repair. i'm including pictures of the deployed headrest, the passenger one that is still together, and the rear of my vehicle to show there was no accident. thank you.

Tl* the contact owns a 2013 dodge grand caravan se vehicle stalled the vehicle did not start again tipm relay (according to contact, not diagnosed byt dealer) the contact stated that while attempting to make a turn the vehicle stalled in the middle of the road. no warning indicators illuminated. the vehicle was pushed to the side of the road. the vehicle was not diagnosed by a dealer. the contact diagnosed and repaired the vehicle himself. the manufacturer was notified of the failure. the approximate failure mileage was 89,000.

Vie owned the van for a year now . and then without being involved in any kind of a bump or accident. no damage shown on the of any .the air bag light stated blaring on the dash .im very concerned that if i was involved in a future accident. they would fail.

Van has died twice while driving it, everything shuts down. it acts like it wants to crank but it won’t have to hard reset it to get it to crank.

Driver's rear, manual, sliding door just stopped working. it will not unlock or open from inside or out.

Battery is not holding a charge for more than 3 hours. i have taken the vehicle to several mechanics and auto-shops, but no one is able to diagnose the problem. when the battery dies, and i get it towed to a shop, they say they cannot diagnose it unless they charge or jump the battery; but once the battery is charged/jumped, the diagnosis comes back clean. literally, every morning i need to get the car jump started, else i am stranded. this problem has been sporadic for about the last 7 months, but it has become a regular problem with the past 2 weeks. once the car rests for more than 3 hours, it dies. i have check the alternator check to see if the diodes are leaking; i have had the starting and charging systems check, but no one can find a resolution to the problem. the power drivers seat has also stopped working about 4 months ago, and the ac lights flicker constantly (even though the ac does work normally) i see there was a previous recall concerning electrical problem with the driver side arm rest, but i don't know if this could possibly be a related issue. *dt consumer stated other than the power seat and the draining battery, the only other issue consumer noticed was a flickering of the ac lights. *jb

This is the 6th time my van has died on me while driving it. i will be driving at any rate of speed and my van will just shut off. if i leave it sit for 45minites it will start back up. today it died on me in the middle of an intersection with three kids in the car. we have taken it several places and no one seems to be able to help us. we have replaced the tipm. no check engine light is ever on when it happens

We had experienced cold air coming from hvac in winter and recently had hot air coming on while using the ac.there was recall for 2014but not 2013. i have requested dodge pay for the repairs as i have already paid to have it diagnosed. we are unable to adjust the hvac system temps and was advised i need a blend door actuator that should be covered under x64 warranty extension. i would expect dodge to pay for this. they wanted me to get it diagnosed at a dealership (i paid $75 to have it diagnosed) for 4124 then they would consider paying repairs; made no sens to me. recall 24-005-16 should be extended to cover my 2013. please provide dodge corporate office contact info if you could. i would appreciate whatever can be done to get this fixed. blend door actuator is in need of repair and i feel as though i should not have to pay for it. thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Driver side passenger sliding door is stuck in the locked position. it will not unlock manually or with the key fob. obviously mini-vans are very popular amount moms with kids - this creates a serious safety risk. at the moment in the event of an emergency my passengers would only be able to get out of one functioning door.

The airbag light goes on and off every so often also blinks when going a certain speed.

The 2013 dodge grand caravan sxt gets stuck in a low gear revving the rpms to 4,000-5,000 rpms while going at low speeds. this has occurred every week since purchase of the vehicle, anywhere from1-3 times a day; it is rare to go a day without the car getting stuck in low gear. this occurs when the car is started and as i pull out. the transmission has been replaced, the battery has been replaced twice and the car has stalled twice. within the two years of owning the vehicle, it has been in to be repaired 10 times. i purchased the vehicle in 2017 and own it to current date in 2019. i have had three different repair shops attempt to resolve the issue and none of them can. the car still gets stuck in low gear and the rpms rev to 4,000-5,000. this car has a defective transmission and more than likely is part of the defective issues with the tipm, totally integrated power module. (nhtsa action #dp14004)

2013 dodge grand caravan: many problems have to do with failure of two very important software updates not being completed through an actual recall by chrysler. nhtsa investigated tipm-7 which resulted in inconclusive findings; nhtsa needs to reopen investigation. my car has three defects: two defects are due to software updates that were never performed. no recall by chrysler either. the power control module defect was outlined in customer satisfaction notification m38: january 2013. vehicle history shows no update. the “poor automatic transaxle shift quality” is due to the software not being updated. also had to replace transmission. the battery dying three times and being replaced twice over 6-month period is due to the fold and stow module (fsm). chrysler communicated in a bulletin that the fsm needed to be updated with new software otherwise a dead battery would result due to the fsm “stay[ing] awake” (dated april 23, 2014). vehicle history does not show software had been updated. the 3rd issue: engine stall has occurred in dodge grand caravans 2008-2014. nhtsa investigated the totally integrated power module (tipm) from september 25, 2014 to july 24, 2015: “the petitioner alleges that tipm defects may result in engine stall [...]" on september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition [...].” the findings were “the most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). overall, my battery died three times in a 6 month period (fsm), the car does not shift into a higher gear (pcm) on a daily basis, and finally, the car stalled and the power steering locked up (tipm). these cars not only have one defect, but in large part, depending on the year of your vehicle, they have three defects!!!

Left side rear passenger door stuck in the lock position, unable to open it neither electric or manual, neither from outside or inside. the engine just turned itself off in four separate occasions, twice while crossing the intersection. gaskets (y conector between hoses) of the cooling system blown off while driving on the highway , toxic antifreeze spilled out of the system, dangerous for passengers and environment. rear calipers jamed because of excessive and unusual rust. steering wheel jamed few times while driving, being necessary to stop the car, turning the engine off and on to be able to continue driving(this happened on the highway, and in the city, extremely dangerous). transmission shatters in different stages of driving, before stopping,after stopping, while reducing the speed or accelerating.

Initailly battery light came on unexpectedly. 30 mins later while driving on the street, the car would no longer pull as if it had been shifted into neutral. constantly shifting the car into neutral and back into drive i was able to pull onto a side street. i could hear a solid click when doing the shifting. checked transmissin fluid and it was clean and at a good level. battery light stayed on and eventually car would no longer start.

Tl* the contact owns a 2013 dodge grand caravan. while the vehicle was idling, the engine misfired. as a result, the rpms decreased and the vehicle vibrated and shuddered. on some occasions, the vehicle shut off completely. the vehicle was restarted, but the failure continued. the contact stated that the check engine indicator was illuminated. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure. the failure mileage was unknown.

Driver's side manual sliding door won't open. lock won't move. worked one day and hasn't since

The sliding door on drivers side no longer opens. the handle moves but doesn't seem to latch or unlatch. door inoperable in closed position. it will not open at all from outside or inside the vehicle. it is not a power door, manual only. it just wouldn't open one day, without warning, around may 21, 2019. i hear of many others having same problem with their dodge grand caravan. please initiate a recall, as this is not only an expensive repair, but more importantly a safety issue for exiting the vehicle in an emergency.

Takata recall .... the headrest on the passenger seat deployed on it's own without an accident occurring. to the best of my knowledge, the vehicle was stationary.

Transmission on our 2013 dodge grand caravan failed while traveling on the freeway van would no longer accelerate. my wife had to coast to the center of the freeway and call for a tow truck. luckily neither my wife of the 3 children in our van were injured despite being in a potentially dangerous situation.

While driving down the interstate the passenger side head rest deployed. there was a passenger in the seat at the time but was not hit by the head rest.

Fuel pump runs all night drains battery and later vehicle stalls and cranks but doesn't start

The tipm has gone bad in this van. the van will stall while driving and the fuel pump will stay running if you don’t pull the fuse. this is a recall on only certain models made by dodge but they are claiming it is not a problem with this van even though they are the same components. i now have to put out $1600 to repair something chrysler will not accept responsibility. this vehicle is unsafe without the repair and chrysler should do better.

The cooling system started a leak near the firewall where are the metal tubing connects 2 each y plastic connectors. it is one solid piece that wraps around the top of the engine and factory price is $185 no third party available. after inspecting the y connectors they are made of very very thin abs plastic. at 125000 miles had to replace it twice within 50000 miles the second time i used 2 each brass tee connectors with additional 5/8 heater hose and spliced it together for a better stronger connection. this has made the fourth high pressure leak i've had and 60,000 miles.

Catalytic converter went out less than a month after i brought this vehicle at only 98k miles. check engine light on couldn't get van inspected. now the flywheel is cracked and that's going to cost me another $530.00. i can't find any recalls but seems like a lot is wrong with this van and everything is so damn expensive.

Riders side headrest has popped forward while driving on highway. did not hit a bump or any object as the active head restraint deployed on its own. no one was hurt luckily but could have been another neck injury.

Car battery was dead, was able to jump start several times, then had to “jump it” everyday. 04/2018 replaced the alternator, starter and battery. 11/2018 car was dead again, could not jump it. towed to service center, took them 7 hours to recharge battery, but all systems checked as normal. charge lasted 3 days. van has been to 2 separate service centers who cannot diagnose why the battery is dying and takes at least 3 hours to recharge. vehicle has had to be towed twice, cannot take my children in vehicle for fear they will be stranded in the cold with no heat. after vehicle was charged overnight i was able to drive it, but after sitting for 2 hours the battery was dead. vehicle was towed to big o tires twice and i was able to drive to dodge dealer. neither service center found any reason for the vehicle to die.

2013 dodge grand caravan 76000 miles. windshield wipers wont work. i was told this tipm is failing and needs to be replaced. dodge will not help replace or repair this even though this is a known issue. i was told by a chrysler dealership this is a known issue.the tipm is the command center for all electrical functions. there are reports of vehicles stalling while driving, air bag issues, windshield wiper issues, fuel pump issues. this is a very dangerous part to malfunction. yet, they will not help replace this. there was a lawsuit filed for these issues. why isn't there a recall. my family is being put in danger! dodge told me not to drive it if i feel its unsafe. what am i supposed to do? this is my vehicle that i bought thinking it was a safe reliable vehicle. this part is over 1000 to fix. please investigate and recall! this is a death trap waiting to happen not only for those driving but for others on the road. people shouldn't have to potentially lose there lifes due to a faulty part.

The van turns of while i’m driving, no warning, nothing lit up on the dash, just shuts off! after sitting awhile it will finally restart. however to be driving and have it shut off is dangerous! *tr

As many have stated, i had intermittent stalling. after taking it to an independent repair shop, they diagnosed it with having a faulty fuel relay and are putting in a bypass kit. why wasn't the recall expanded to included the minivans by chrysler? the recall for this specific device failing was done for durango's and cherokee. $700 repair because the minivans were not included in the recall despite it being the same engine as the durango...

The engine turns off while driving with no warning. it cranks after that, but doesn't start until 20 minutes or so after the shutoff. it's happened 4 times so far: 4/18/2017 at 42,770 miles, 11/15/2017 at 49,000, 6/25/2018 at 53,200, and 8/8/2018 at 54,650. the 1st and 3rd times the car was making, or had just completed, an extended hill climb on city streets and the gas tank level was relatively low. the 2nd and 4th times the car was on the highway on level terrain with a 3/4 to full gas tank. after 1st occurrence, towed to local shop and he could find no error code in the car's computer. then drove it to dealer and he kept it overnight. dealer agreed that there were no codes but said that restart could have erased them. he said that he could not make it happen in his shop and, therefore, could not diagnose the problem. for subsequent shutoffs we just waited the 20 minutes, restarted and drove off hoping it would not recur. luckily, we were able to pull off to the shoulder with no incident. we now drive only in the right-hand lane and try to avoid highways and long-distance trips. the car is unreliable and dangerous.

Heating and air conditioning 24-005-16 covered 2014-2015 grand caravans but not 2013. need to re-calibrating or replacing the heating, ventilations, air conditioning blend door actuator. cold air one side hot on the other on and offf

While i am driving my car if i hit a bump and the key moves slightly the car will shut off and if i touch the key accidentally the car will shut off the mechanic set i need a new ignition switch

While driving at a steady speed of about 25 mph, the transmission suddenly dropped to low gear reading '1' on the console. the engine raced. later in the day this time at 35 mph the car did the same thing. both instances caused car to shudder scared the driver. to get it back working right, she found she had to get off the road to put it into neutral, then back into gear. this creates a hazardous condition when moving in the flow of traffic. after this, the car was taken to a transmission shop for service. the shop was not able to duplicate the problem and no error codes were present. the shop recommended updating the flash memory in the transmission control module. this was done on 6/6/18 at the burlington dodge dealer.

First winter in montana for us in this van. now the weather is turning warm. the first time we used the air conditioner and there was a problem. the passenger side air does not switch to cold air. this half blows hot, hot air at the same time the drivers side blows cold air. i see there has been a recall on 2014 and 2012. diagnostic so far will cost $75.00.

Vehicile is not charging battery

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the passenger side sliding door was unable to be locked either manually or by using the fob. additionally, the driver's side sliding door seized in the lock position and was unable to be unlocked. the vehicle was not taken to be diagnosed or repaired. the dealer and manufacturer were not notified of the failures. the approximate failure mileage was 151,000.

Tl* the contact owns a 2013 dodge grand caravan. while driving various speeds, the transmission would downshift or shift into neutral. the contact coasted the vehicle to the side of the road and powered off the engine. the vehicle was restarted and was able to drive normally. the failure recurred. in addition, while driving, the battery warning indicator illuminated. the vehicle was taken to an independent mechanic where a code red indicated a failure with the windshield wiper and the fuel pump. the contact called greenville chrysler jeep dodge at (903) 454-0283 (located at 5401 interstate hwy 30, greenville, tx 75402) and was informed that there was no recall associated with the vehicle. the manufacturer was notified of the failure and informed the contact that there was no recall associated with the vin. the approximate failure mileage was 130,000.

Tl* the contact owns a 2013 dodge grand caravan. while driving, the vehicle stalled without warning. the contact was able to coast the vehicle on ice and snow to the side of the road and powered off the engine no power to steer no lights to warn other drivers. the vehicle was restarted and was able to drive normally. the vehicle was taken to lochmandy motors dodge chrysler jeep (located at 920 n nappanee st, elkhart, in 46514, (866) 980-3609) to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired and the failure recurred numerous times. the manufacturer was not notified of the failures. the approximate failure mileage was 85,665. *tt*jb

The passenger side sliding door does not open. i have four small children and i am concern that if their an accident i will not be able to get them out of the automobile. *dt *tr

The car engine stopped working while i was driving in the road. then it would start after i crank the key. i also noted that some days it would not start when cold. contacted dealer and they said if the engine light is not one they can't diagnose the problem. after searching the internet it looks like my car has a fuel pump relay issue/timp. we don't feel safe driving the car as it was very scary to stop without warning in the road or hwy. this issue happened before about 6 month ago and the dealer changed the transmission torque. the latest happened last week

I have installed a blue driver diagnostics tool to my vehicle and reported that i have a recall for my vehicles airbag (please see attachment), but when i called chrysler/dodge help desk and said that i don’t have any recall listed in my file. when i called blue driver company they said that information is came from chrysler. it’s says in the recall info (blue driver) that its free of charge, but when i called chrysler help desk, the dealer will charge me for diagnostics. i just want to know if this recall from blue driver car diagnostic company’s recall reports an accurate recall information, this is a safety issue information so that is why i’m concern about it. hope you can help me. thanks!

Yellow engine light came on. 2013 dodeg grand caravan driven at 30-40 mph. obd ii code p07040 - tcc value high. 102,555 miles. torque converter rpm does not match transmission. slippage most likely due to clutch. no significant symptoms. occasional glitch on starting to move forward. told repair to torque converter, clutch and transmission. added xmission s/w needed update and xmission filters needed replacement. both with extra charge. (fortunately i had lifetime warrantee - $100 deductible - whew). total charge - deductible, s/w update, and filters =$250.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the heating system failed and the driver’s side vents produced cold air. the vehicle was taken to gandrud dodge chrysler jeep (2300 auto plaza way, green bay, wisconsin 54302, 920-468-1212) where it was diagnosed that the front and rear passenger actuators failed. the front actuator was replaced, but the rear actuator was not. the manufacturer stated that the 2013 dodge grand caravan was not included in the manufacturer warranted actuator replacement. the repair was only extended to the 2014 and 2015 dodge grand caravans. the contact wanted to provide the failed actuator heater (part number: 68299450aa). the failure mileage was 70,787.

Tl* the contact owns a 2013 dodge grand caravan. after attempting to open the driver's side sliding door, the door could not be opened from inside or outside the vehicle. the failure was not diagnosed or repaired. a local unknown dealer and manufacturer were not notified. the failure mileage was 199,000.

The vehicle will stall while i am driving on the highway. it has happened more time than i can count. initially i was told it might be an electrical issue, so they changed the spark plugs. the car died again, had to get towed to the mechanic again. this time they said it might be the batteries. i changed the batteries. then it died again, they said it might be the computers, mind you this is a 2013 brand new vehicle, i am changing the computer system in 2017 even though it had over 115000 at this point. i authorized them to keep the vehicle and put as much miles on it until the problem replicated itself. they had it for over 2 months. i got it back in and it died on my way to work again. this time i went to a different mechanic who is not the dealer. they said it was the fuel pump. i changed the fuel pump, the vehicle worked for 1 and a half weeks before it died on me again this week on my way to work. i have changed most if not all parts of my frankenstein vehicle, which mind you is only 4 years old. at this point i am so frustrated i don't know what to do. i have spent over $5000 fixing my vehicle with no guarantee that she will not break down. i have contacted capitalone auto finance and explained that i cannot afford to keep paying for a car that i am not using. i called dodge to report the issue and they said they cannot help me. at this point i am getting ready to file a lemon law complaint and using social media to voice my concerns until my issue is resolved.

Car stalls unexpectedly while driving. the engine stops and there is a complete loss of power. power steering fails and it is difficult to manouver vehicle. i can successfully restart the vehicle by either stopping the car, shifting into park, and restarting by turning the key, or shifting into neutral while the car is still in motion, then turning the key to restart, and then shifting back into drive. this has happened at least 10 times on the freeway going at freeway speeds over the past year, and dmore than 50 times on surface streets. often this happens when hitting a bump in the road, but sometimes there isn’t an obvious cause. once while driving on a bumpy dirt road it repeatedly stalled, but when i held the key in place, it stopped stalling. we had the dealer look at it and they couldn’t find any problems. we replaced the key thinking that might help, and it seemed to for a few months, but now the problem is worse than ever, stalling at least several times a week. in the past several months the car almost always won’t start on the initial key turn. i have to hold it in start position for several seconds longer than normal, and i have to give it some gas and rev the engine for it to start. having the car stall at any point while driving is frightening, but when this has happened on the highway, it is terrifying and horribly dangerous for me, my family, and other vehicles around me.

Van just reached 100k miles and has been maintained & serviced & all of a sudden it has started shutting off while driving, no warning, no lights, just shuts off while driving. this is extremely dangerous & appears to be either the ignition module or computer neither of which have recalls for this year despite the same problems with previous model years.

Fuel pump relay malfunction

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle failed to start after several attempts. the vehicle had to be jumpstarted. the contact purchased a new battery, but the vehicle failed to start. an independent mechanic diagnosed that the fuel pump relay failed and needed replacement. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.

Van dies while driving down the hwy. all electrical shuts off. very dangerous if it dies. i could be killed if i stall.

Air bag light comes and goes when corner is turned.

2013 dodge grand caravan, driver side sliding door actuator failure. sliding door will no longer open. approximate mileage is 43,000 miles.

While driving my vehical cuts off. the dealer said its the vehicals tipm it needs to be replaced originally they thought .org was the win prime silk .net was replaced. there was a recall but not for my year. 2013 dodge grand caravan .this is not just an expense its dangerous, i was almost rear ended because the car behind me wasnt looking

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle was involved in a side impact collision. the air bags did not deploy. there was one injury that required medical attention. the contact's wife suffered a whiplash. medical attention was required. a police report was filed. due to the speed (which was unknown) of the collision, the door pillars were dented. the vehicle was driven to a body shop and was deemed operable. the dealer was not notified of the failure. the manufacturer was notified of the failure. the failure mileage was approximately 96,000.*tt the consumer stated the vehicle has since been deemed a total loss due to a wiring issue caused by the accident. *js *dt*jb audio available *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle failed to accelerate above 25 mph on numerous occasions. the vehicle was taken to egolf ford of brevard (1235 asheville hwy, brevard, nc 28712, (828) 884-4151), but the cause of the failure could not be determined. the dealer did not test drive the vehicle after it was serviced more than four times. the contact stated that diagnostic testing found 10 failure codes which had not been remedied. in addition, the check engine indicator intermittently flashed. the vehicle was towed to skyland auto group (255 smokey park highway, asheville, nc 28806, 828-667-5213) where it was diagnosed that the failure was associated with a factory failure on some vehicles in which the bolts had not been torqued properly. the contact stated that diagnostic testing found ten failure codes, which had not been remedied. the manufacturer issued bulletin number: s1618000050 on november 15, 2016. the vehicle had not been repaired. the manufacturer was made aware of the failures. the approximate failure mileage was 89,215. the vin was not available.

The vehicle intermittently experiences interruption to fuel delivery (?) on the street, highway, and freeway at various speeds. this typically happens when accelerating. the van will be accelerating smoothly and then, suddenly, lose power and act like it is going to stall completely. it will cough and lurch and then resume accelerating. on three occasions it has stopped accelerating entirely, forcing my son and i to coast to the side of the road, during rush hour traffic, without power steering or brakes, and wait until it is ready to resume acceleration. the fuel pump was tested and is fully functional, and the transmission was replaced a year ago. additionally, during the time periods when it is exhibiting this behavior, it also fails to start on the first attempt. the ignition will crank continuously, the battery has power, but the engine will not engage. this has been a temporary/intermittent issue that would 'vanish' on repeated attempts. today it will not start at all, leaving us stranded once again. the last time it refused to start entirely we were at a rest area in northern arizona in 124 degree heat for hours. this is incredibly dangerous and mechanics have told me that it is known to be the tipm, which is faulty. if this part is known to be faulty, why is it not recalled?

The van randomly and with no warning loses power steering and locks the gas pedal so it cannot be pressed while driving around 25-35 mph. putting the van in park and restarting the car fixes the problem. this has happened at least 8 times in the last 4 months. mechanic has tried to fix the problem and the problem continues to be an issue. it seems to happen near stoplights while the car is in motion. it also seems to occur within 10-20 minutes of starting the vehicle. on one occasion the brakes locked up with the steering. no engine lights turn on when it happens, and it is impossible to replicate the problem on demand. through social networking and researching the problem online many other dodge caravans and chrysler vans have had this same problem with no solution.

Vehicle would not start, took to garage they said fuel pump, still would not work, took back they said tipm, had it changed, got van back now the signal lights don't work took back they test it and guess what tipm again, so now after nearly 3000 in repairs and 800 in rentals i am waiting another week for another tipm not impressed at all. after researching this issue it is far to common and should be made a full recall, i know of four failures in the last week in my little area alone. something needs to be done, this problem can affect any component of the vehicle from brakes to air bags to anything that is run by a fuse which is pretty much everything, someone is going to be seriously injured because of this if there hasn't been already.

Driver's headrest popped while vehicle was stopped. caused pain and suffering for driver... had to seek medical help (chiropractor). dodge refused to pay for replacement for this safety device.

The first occurrence was when i was driving on an interstate, about 65 mph, when the engine abruptly stalled. i changed several lanes onto the shoulder and call a tow truck, but before it arrived, it was able to start again, after ~30 minutes. this same behavior has happened 4 more times (total of 5 times in a year, or about 15k miles), sometimes weeks apart, sometimes months. the other occasions were slower, 25-40 mph. the dodge dealership was unhelpful diagnosing the problem, as all systems appear fine until the problem appears, which they unsurprisingly could not provoke. on each occasion, when we try to start the car again, it sounds as if it has no fuel, but after ~30 min. of sitting, it starts again and drives just fine. it is very unnerving to always have to consider that the car may simply stall, this is absolutely a safety concern. currently i plan to replace the tipm module, as it seems to have been a source of problems on many chrysler models. i will just cross my fingers that it doesn't happen again.

Tl* the contact owns a 2013 dodge grand caravan. while driving 45 mph, the vehicle stalled without warning. the contact was unable to restart the vehicle. the vehicle was towed to dayton andrews chrysler dodge jeep ram (2388 gulf to bay blvd, clearwater, fl 33765, (727) 799-4539) where it was diagnosed that the fuel pump relay failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.

Vehicle has abruptly shut down during operation at speeds greater than 60 mph. i was able to safely guide vehicle to an available shoulder area and restart. the shut down came with dash lights of service engine soon and battery light. these lights have been simultaneous and intermittent. vehicle was taken into the dealer and the dealer indicated that a ob computer software upgrade was required and uploaded. i was charged a diagnosis fee for this. the upload appears to have cured the service engine light but the battery light has returned.

Driving on highway car in motion when passenger headrest deployed hitting passengers head pushing them into dashboard. taken to addys dodge and was told it was broke and needed a new headrest for $790.00 that headrest was not under warranty and asked for $ 98.00 for there inspection

Tipm needed to be replaced at my cost even though this is been a problem in other dodge vehicles. the fuel pump relay was not working the horn started going off for no reason and there were starting issues, with car eventually stalling while moving. it was over $1200 to fix. then, six months later the car is still not starting accurately and was fixed at my cost. a ground wire was put in from the battery to the transmission. i wastold this was not part of the tipm issue but they did not know what was causing it. dodges problem-solving database showed that this problem was fixed in other dodges with ground wire. this repair was at my cost. lastly, the valves and gaskets as part of the powertrain system have been replaced twice in less than two years. they are under warranty and the repair was no cost to me, but they've had to be replaced twice.

I do not have a takata but my vehicle has the takata recall issue plus i only had my vehicle for almost 2yrs but i have 5 kids and it worries me to drive with that light on and some weird noise that just started in my driver back tire but this airbag light thats on worries me im scared to drive and my kids have to get back and fourth to school, what am i suppose to do. oh my car has not been in any accident

Tl* the contact owns a 2013 dodge grand caravan. while the contact's wife attempted to load the vehicle, her right elbow hit the headrest. suddenly, the headrest popped out without warning. the contact stated that the headrest popped out on one other occasion. the vehicle was taken to cerritos dodge chrysler jeep ram (18803 studebaker rd, cerritos, ca 90703 (562) 402-5335), but the failure could not be replicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at various speeds, the steering wheel seized and the engine stalled. all the warning lights illuminated for a second before the failure. the contact turned off and restarted the vehicle. the vehicle was back to normal. the vehicle was taken to the nielsen dodge chrysler jeep ram dealer located at 175 nj-10, east hanover, nj 07936; (973) 884-2100 where the dealer could not diagnose the failure. the vehicle was driven back to the contact’s residence. the contact stated that when the vehicle was in the drive gear at the contact’s drive way the engine stalled. all the warning lights illuminated for a second prior to the failure. the manufacturer was contacted at 800-992-1997 and was made aware of the failure. the manufacturer asked the contact to take the vehicle to another dealer. a case number 32337129 was provided. the vehicle was towed to the dealer precision chrysler jeep dodge ram located at 1341 nj-23, butler, nj 07405; (973) 838-6808 where the vehicle was tested and the failure did not recur. the vehicle was not diagnosed or repaired. the approximate failure mileage was 80,500.

Tl* the contact owned a 2013 dodge grand caravan. the contact stated that the driver was driving at 45 mph when the front passenger tire blew out causing her to drive up a dirt hill flying 20 feet in the air that landed the vehicle upside down. the air bags failed to deploy. a police report was filed. the driver did receive medical attention that required her to be medevac to the hospital, where it was determined that she fractured her t12 bone located within her back. in addition, there was two other passengers one refused to receive medical attention. the third passenger however sustained undetailed injuries of a fractured nose, fractured back, and shattered hip. the vehicle was towed to a local tow yard where the insurance company would review it. the insurance company declared that the vehicle was destroyed. the local dealer (anderson chrysler dodge jeep ram) was contacted at 928-764-5153 and made aware of the failure and informed the owner to contact the manufacturer. the manufacturer was also contacted and made aware of the failure. the manufacturer sent a final letter that stated after the investigation that the rate of deceleration to activate the air bag was not present, no further additional assistance was offered. the failure mileage was approximately 100,000. updated 09/19/17 *bf ..updated 09/25/17 *bf updated 09/20/2017*js ..updated 09/21/17 *bf *js *tr

I had my brakes changed in january with 49,000 miles and by june i had to take my van back in and pads were completely gone. so in 10,000 miles i went through brake pads that should of lasted 50,000+ miles. i had all rotors and front pads changed since the back were still good from january and its been 2 weeks now and my brakes are squealing almost constantly when i am braking...not grinding yet but i am sure thats coming soon!

Left year brake caliper seized, causing the wheel to overheat. occurred at 34,000 miles. repair costs were $600. within two weeks it happened again, same wheel. normal driving conditions.

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 80 mph, the engine warning indicator illuminated continuously. the vehicle was maneuvered to the side of the road where the engine was turned off. after restarting, the vehicle resumed normally for a few hours. the dealer diagnosed that the number four cylinder was cracked. the left cylinder head assembly was replaced. on a separate occasion, the right cylinder head assembly was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 40,000.

Air bag light goes on and off like ther is someone in passenger seat when empty,car turns air bag on and off by weight.doesnt work properly. in 2011 recall on same vehicle for bad havac causing leak. this stops heating systom from working properly and air bag not to work . my 2013 doing same but know recall.does all the time.

The trailer lighting module failed twice. there have also been intermittent lights and alarms that activate in the dash panel. i've been told that the total integrated power module (tipm) causes these actions, including the failure of the towing light module. the lighting failed has caused me to have to tow a trailer with defective lights until i could reach a safe place to drop the trailer.

Our 2013 dodge grand caravan alternator and pcs failed at 68000 miles. the failure occurred while driving with my wife and 4 children in the car. multiple dashboard lights came on and the the vehicle engine was racing but the transmission would not engage. the only reason there was not a crash was that they were traveling downhill and did not need to accelerate as the vehicle was not able to. luckily they were able to pull the car over without incident. dodge has recalled this alternator in over 900,000 vehicles on 4 other models with the 3.6 liter engine but has not in the grand caravan for some reason. i contacted dodge and they were unwilling to help in any way to repair my vehicle to make it operable and safe again. this repair was quoted form my local dodge dealer to cost over $750.

I called my dealer (ziegler in kalamazoo) when i got the recall about the vent window switch. they said they would contact me when they had the part. i have not heard back from them yet. i tried calling their service department and got no answer - not even voice mail) on may 6.

Tl* the contact owns a 2013 dodge grand caravan. while driving 55 mph, the vehicle jerked violently as if the transmission would detach from the vehicle. the vehicle was taken to the dealer four times for the same failure and the technician reprogrammed the computer; however, the failure continued. the manufacturer was not notified of the failure. the failure mileage was 49,001.

There is not enough room, top to bottom, to safely accept a men's us size 11.5 shoe. with my heel planted on the floor, i am unable to freely pivot my foot from the the gas pedal to the brake and back again. the top of my shoe gets firmly stuck trying to move between the two pedals. if not completely stuck, my foot motion is impeded and slowed down in many other ways. only, with a lot of thought and adjustment of my foot and heel position am i able to operate the brake and accelerator at all. this low foot clearance significantly lowers my response time when i need to hit the brake in an emergency. it requires a lot of extra thought under normal driving conditions as well, taking attention away from the road. this has never been an issue (or even a thought) in many years of driving several other makes and models of vehicles. i own a 1999 grand caravan that has plenty of foot room in it. nobody should have to think about how they need to specially positron their foot to operate the brake or accelerator. for safe driving, reaction time is everything. dodge has designed this vehicle with cramped foot-room that can drastically reduce the time it takes to activate the brake and could cause an accident that a freely available brake pedal may have avoided. i had the identical problems testing a newer dodge charger and a chrysler town and country. i am making the assumption that this cramped and unsafe design is a standard that covers many chrysler makes and models. this issue affects all driving conditions especially starting and stopping the vehicle. see 5 pictures with a size 11.5 shoe shown. pics 1-3 show the brake position and how the vehicle does not allow me to pivot back any farther from to brake. the gas position shows a natural pivot position when going from the gas to the brake. the foot is stuck there. this is very dangerous.

Tipm faulty in our 2013 dodge caravan with 54000 miles. van will not start..the fuel pump relay dangerously allows the fuel pump to continue even after van is shut off. these were recalled on thousands but only until 2012. bought the van with 2 miles off showroom floor , never again will buy a dodge.. customer service says we are out of the crappy 36,000 mile warranty and conveniently ..this seems to happen after 45,000 miles in the dodge.

Vehicle has misfire and ticking sound from engine with check engine light on and flashing. also when driving vehicle wants to stall when idling .. took to dealer and told me head cylinder need replaced but not covered by extended warranty chrysler issued for exact same reason for 2011-2013 models. this is not fair that not all 2013 grand caravans are covered. they should all be covered by same warranty.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 13v283000 (air bags, electrical system). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have been trying to get the recall fixed for my car for 2 years now and tobin dodge will not fix it!

Dealer (durocher dodge, plattsburgh, ny) has yet to complete recall 14v-234 on our family vehicle. i have checked with them numerous times on it and have been told there is no fix. it has now been almost two years since the recall and i have been unable to use my back vent windows. nobody from the dealership has called me to give me updates and this will eventually lead me to reconnecting the window switch since it is not getting repaired. it is very concerning.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the transmission lines were defective. the contact noticed transmission fluid on the ground while the vehicle was parked. the contact inspected the vehicle and found that the transmission lines were covered with transmission fluid. the vehicle was taken to the dealer for further inspection. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 20,856.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving at 5 mph, the vehicle stalled and the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 155,000.

When accelerator depressed rpm's would go to 4 or 5, but car wasn't getting much power. pretty quickly rpm's started going to 6 and 7 with even less power. stopped driving the car and had it towed to the nearest dealership. was told the powertrain was still under warranty and it sounded like a transmission problem. when dealership called back they stated a part called a tipm needed to be replaced and the part is on back order with no estimated time of arrival. $925 for the part plus labor. what am i supposed to do until the part comes in, they said it could be 3 days or 3 months, no one knows.

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 72 mph, there was a warning chime and the vehicle independently decelerated to approximately 40 mph without warning. the vehicle would not accelerate past 40 mph as the electronic throttle control and electronic stability control warning indicators illuminated. the contact powered the vehicle off and back on and was able to drive the vehicle home without incident. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the approximate failure mileage was 31,000. updated 02/12/16*lj the consumer stated software update was performed. *tr

Tl* the contact owns a 2013 dodge grand caravan. while driving at 60 mph, windshield wipers failed to operate. the vehicle was taken to the dealer where it was diagnosed that the wipers failed to pull enough am breach from the tipm. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 89,362.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. update 01/15/16 ma updated 02/04/16.*jb

At just over 36000 my engine light came on, i was told that the car needed to have cylinder heads and another engine part replaced. when i went to pick the van up the check engine light was on- i was told the pcm (power control module) was bad. after approx. 10000 more miles, while driving on a local road, all of my lights appeared on my dash board- the vehicle went into some mode and i couldn't drive over 25 mph. i stopped at a local auto parts store and was told that my battery now had a bad cell, the alternator was bad- i took it to the dealership and i was again told the pcm was bad. why is the pcm failing? an alternator and battery being bad at going at 46000 miles, just over 2 years old. i see many of the chrysler products had recalled alternators- what about this pcm? why is continuing to fail?

On september 25, 2015, the battery light came on while travelling from canada to usa at night time with my wife and two young children. because i carry a vehicle scanner with me, i pulled over at a rest stop and checked the voltage sense pid. it showed 12.5v. thought that was acceptable and continued driving. aproximately 400 miles later, vehicle exhibited sudden loss of momentum while in cruise control at 72mph, as i pressed on the accelarator, vehicle downshifted and rpms rose to 4500, however vehicle slowed even more and i had to take evasive action to get to right shoulder. vehicle went from approx 72mph in cruise control to 40mph in a matter of few seconds while i was trying to accelarate to safely get vehicle from left lane on i-495 s to right shoulder. i again plugged in my scanner and had code p0622 show up. at this time, control module voltage sense was reading 11v. after erasing the code and multiple ignition key cycling attempts, the vehicle started up, and everything seemed fine, battery light went out and voltage was again at 12.5 v, and climbing. we made it to our destination (taunton, ma) and everything seemed normal over the course of the weekend. on september 28, while we were travelling back to canada, within 40 miles of leaving taunton, the battery light came on again, but very shortly after the vehicle lost power again, and had to scramble to get vehicle pulled over to the shoulder of the highway (i-495 n). and is unable to restart. i called fca road side assistance, and they sent a tow truck. the vehicle is currently at dan's dodge chrysler jeep in westboro, ma, usa awaiting diagnostic.

The dodge grand caravan is made with brakes that are too small for a large vehicle. this causes the brakes to wear out more quickly than they would wear out if the van was equipped with proper size brakes for its weight. the dodge mini van uses brakes that cars 1/2 the weight of the van use. i believe this is done intentionally by the manufacturer so the brakes wear out quickly and need replacement more often than they should be replaced if the vehicle was equipped properly.

When opening the driver's side rear sliding door (either with the car key or by pulling on the door handle), after the door reaches its fully open position, it sometimes immediately begins to close again. pressing the door opening switch on the b pillar does not stop the door from closing. only an adult's force against the door stops it from fully closing. this creates an extreme risk of injury to children who are most likely to be using the rear seats.

2013 dodge grand caravan. consumer writes in regards to door lock actuator failed on the passenger side sliding door. *smd the consumer stated the door actuator failure, caused the battery to drain and was damaged to the point, where it had to be replaced. *jb

2013 dodge grand caravan. consumer writes in regards to rear quarter vent window switch recall notices. *smd the consumer was informed the parts were not available. also, the vehicle was leaking transmission fluid. *jb

Loud clicking noise coming from the dashboard area behind the steering wheel. sounds has gotten worse or more within the last week. the clicking noise comes on when i lock the vehicle with key remote and without the key in the ignition. clean the battery post and had the battery check, both are good. i like my van but this clicking noise is annoying and i'm hoping the dealer ship figures out why the clicking noise is coming from.

2013 dodge grand caravan. consumer writes in regards to vehicle rear quarter vent window switch. *smd the consumer was informed the parts were not available and her name would be put on a waiting list. *jb

I have been on a waiting list since first notified of this recall. the switch had been disconnected when i first took it to the dealership but i have yet to have the repair completed.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

2013 dodge grand caravan. consumer writes in regards to rear quarter vent window switch recall notice. *smd the consumer was informed the parts were not available. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. ma 10/22/2015 the consumer stated the issue was fixed. updated 04/05/16 *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in july of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to the dealer for repair. the contact was under the impression that the repairs were performed; however, the window failed to open. the dealer was contacted and advised the contact that the part needed to do the recall repair was not available. as a temporary remedy, the motor was removed in order to prevent a fire. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the dealer disconnected the affected part as an interim repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the delay. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 09/21/15*lj

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was not available to schedule the recall repair within a reasonable timeframe. the dealer did not give a specific date for when the part would become available for several months. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall letter under nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. updated 09/21/15*lj

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign numbers: 13v283000 (air bags, electrical system) and 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Recall #p25 was issued 06/011/2014, over 14 months later nothing has been done & i see no progress towards being done. can anyone get chrysler to make & ship parts required to guarantee that there will be no fire in drivers door? i have contacted chrysler & my dealer numerus times and all i get is "wait".

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving approximately 55 mph, the vehicle vibrated and the brakes seized. the failure recurred on several occasions. the vehicle was taken to a dealer, where it was diagnosed that the rotors were deteriorating and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 9,000. the vin was not available.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that he received notification of nhtsa campaign number: 13v283000 (air bags , electrical system) and 14v234000 (electrical system) however the part to the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

2013 dodge grand caravan. consumer writes in regards to defective vehicle *smd consumer sent additional correspondence. the consumer stated he and his wife were sold a defective vehicle. they were not informed of the extent of the problem, including the tries being in very poor condition, that required replacement half way through their expected life. because of the poor tire conditions, coupled with defective lug nuts, which could have caused an accident. *jb *cn

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

2013 dodge grand caravan. consumer writes in regards to rear quarter vent window recall notice issues. *smd the consumer was informed the parts were not available. the consumer received the recall notice, two years ago. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system); however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/22/2015

Our alternator went out in our 2013 dodge grand caravan at 49,xxx miles. thankfully we where pulling into the dealership to have it looked at but it was completely bad.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number: 15v264000 (suspension). the vehicle was taken to an independent mechanic, who stated the vehicle was unsafe to drive. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 03/01/16*lj updated 11/28/2017*cn

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 09/10/15*lj

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. while driving 60 mph, the entire instrument panel illuminated and the engine revved from 4 to 5 rpms. the vehicle decelerated to 40 mph independently, the air conditioning failed, and the vehicle became extremely hot. the contact restarted the engine, however, the failure persisted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 52,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Bought car 2013 may, took back twice to dealer due to van stuttering, car staying on same speed,( i'm not pressing the pedal) car turning off when i use automatic starter and place the key in the ignition. dealer found nothing wrong with it and told me it must have been a fluke. a while later we move to california took car for tire rotation explain to dealer radio was shutting off and popping noise coming from it hot to touch, again till dealer about the gear sticking when i'm driving in the van running hard do you have found nothing. took another two times to the dealer after words with the same issues till finally dealer phone number for uconnect helpline they requested dealer to keep the car for the 4th time of the month of may this year provide a rental car. they continues to be in the dealership now for 2 weeks. they finally found the problem with the radio(2 years it took. radio over heating) and replacing it and continue trying to figure out what is wrong with the gears,why van run. van has another frint wheel problem too. my issue has been sent out to the resolution center for chrysler dodge. my case manager advised me to trade in my van. i thought that was an acceptable resolution for me. the van continues to be at dealer they are trying to fix it they don't know what's wrong with it.y the van is unsafe to drive it stays on the same speed no matter what you do after a long drive you push the accelerator you let go of the accelerator and it stays on 55 or hight speed no matter what. been complaining about this issue for 2 years. resolution found a manager stated to me that the van is under warranty and they will try to continue to fix it. i stated to known that the vans and lemon and unsafe to drive it they do not see it that way

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 55 mph with the accelerator pedal engaged, the vehicle failed to accelerate without warning. the vehicle was taken to a dealer who stated that the vehicle was operating as designed. the failure recurred. in addition, the contact stated that the radio overheated. the vehicle was taken to the dealer, where it was diagnosed that the radio needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 30.

Hit a deer right before colorado border in nebraska.

The door locks stopped working for both the lock button and the key fob. this becomes a safety issue because the side doors can be locked manually, but the lift gate does not have a manual lock. additionally online research shows that the tipm failure can cause catastrophic events such as sudden airbag deployment for no reason, failure to start, stalling while driving, etc.!! chrysler is said to be well aware of this issue and has yet to initiate a recall and we were planning on a florida vacation this year (we live in ohio) and due to the possibility of getting stuck on our way or once there, we decided not to go to the dismay of our kids. fix this problem chrysler and quit screwing your customers!!!

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Was driving down busy city expressway frontage road at approx 40 mph. accelerated and passed the slower-moving vehicle ahead of me....upon clearing the vehicle i was passing, released my foot from accelerator, but vehicle failed to return to prior pass speed and instead continued to accelerate faster. attempted to brake....pumped the brake hard when that didn't work but no luck. held the brake pedal in to the floor as far as it would go to counter the engine audibly reving to gain more speed (hoping to slow the accelerate process as much as possible and maybe hold it at its current rate despite the engine still trying to go faster). i rode out the uncontrolled acceleration issue until coming to a long turn lane where i veered off to get away from other cars. wth a busy intersection approaching quickly ahead of me and the braking not resolving the issue, i threw the vehicle into park and after a brief time it finally slowed to a stop. this is the only thing that worked...i even checked to see if gas pedal was physically stuck somehow on the floor mat (it was not), and lifted up from underneath it with my foot to verify this, during this attempt to regain speed control..i believe it was this in addition to putting vehicle in "park" that actually stopped the engine acceleration/rev so the vehicle could physically stop... ii is valid to note that i previously took this vehicle into the dealership (around 36000 miles) for evaluation with prior concerns over the engine/transmission not seeming to function right/smoothly....the dealership reported that "they could find nothing wrong with it." & it was returned to me with no adjustment/repair. this vehicle has several of theory same complaints on the web (acceleration stick/engine/transmission) over a span of several year models & nothing is being done about it or even acknowledging it...huge safety issues here.

2013 dodge grand caravan. consumer writes in regards to vehicle manufacturers failure to resolve rear quarter vent window switch recall notice within a reasonable period of time. *smd the consumer was informed the parts were not available. *jb

Tl* the contact owns a 2013 dodge grand caravan. while the vehicle was parked, the rear power sliding doors were opened but the doors independently closed. the contact was in between the sliding door without the lock button being activated at the time of the failure. as a result, the contact sustained a bruise on the arm that did not require medical attention. in addition, the contact heard a noise when the doors were opened. the vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the failure mileage was unknown. updated 8/19/15*cn updated 10/17/2017*cn

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 60 mph, the vehicle stalled without warning and the check engine warning light illuminated. the vehicle was taken to an independent mechanic. the vehicle was not diagnosed or repaired. the dealer diagnosed that the ignition module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the failure mileage was 47,000.

According to my safety recall... if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may go to http://www.safercar.gov... so i am doing so because i feel it is not being done within a reasonable time. we contacted our dealer and we were not on the list in february so they added us and last week i called back and they said they haven't acquired any parts to make any fixes yet. the unfortunate part is we specifically purchased our vehicle with the intent to go on a family vacation and it sure would be nice to be able to crack the rear windows when you are going to be in florida in july. i believe it is unreasonable that at this time a year the problem was discovered in 2014 and they still don't have any parts. the parts department said they have no idea when the parts will be available. so to sum it up my complaint is they aren't handling the matter in a reasonable amount of time. *tr

At times when you turn the air on hot air comes out or when you turn the heat on cold air will come on even after turn it off and back on or shutting the vehicle off.the suspension rattles a lot when going over bumps.the engine runs rough and idles rough usually when it is cold out or rainy but not always. stalls at red lights and the check engine light comes on until it runs better. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number:14v234000 (electrical system) and stated that the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer who disconnected the window switch as a temporary remedy because the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unavailable. the contact had not experienced the failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer. the technician disconnected the window switch as a temporary remedy due to the part not being available to repair the vehicle. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number:14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. while driving at an unknown speed, the vehicle became extremely hot and the window failed to operate. the vehicle was taken to a dealer where the rear window switches on both sides were removed. the remedy failed to repair the vehicle. the contact received a recall notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 17,000.

After fueling van completely the engine stalls numerous time until the fuel gauge drops down about 1/8th below the full mark. this has actually happened many times in the last six to eight months and it always happens right after fueling to completely full. this happened most recently in a busy intersection with an elderly lady in the back. *tr

Battery warning light came on dash and car hesitated while driving down the street. after about a minute car abs light and all lights on dash came on and car died in middle of street. car would not restart had to get a jump from another car and it started and was driven home and parked every since. this really scared my wife because she could have easily been hit by a car in her rear. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000(electrical system) and stated that the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in june of 2014. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. updated 11/06/15*lj the part was replaced in october 2015. updated 12/09/15. *jb

Recall on rear windows electrical switch. they disabled the switch months ago but when i call they never have the part in to replaced recalled part. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part was not available. the dealer disconnected the rear quarter vent window switch several months ago. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact’s vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/19/15*cn the consumer stated a temporary fixed was to disconnect the rear vent window. updated 05/28/15*jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

2013 dodge grand caravan. consumer writes in regards to parts are unavailable to complete recall repairs. *smd recall # 14v234000. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 5/29/15*cn the consumer the vehicle was repaired under recall. updated 7/7/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/15/15*cn updated 05/28/15*jb

Received notification of recall in sept 2014. i have contacted the dealer (8 times) over the past 7 months and appeared for a scheduled appointment to repair the vehicle. i was informed that parts are not yet available. requested at every contact i call back/reschedule for 2 weeks later. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) in november of 2014. however, the parts for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 4/21/15*cn

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl*the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) had exceeded a reasonable amount of time for the recall repair. the vehicle was not repaired. the manufacturer was made aware of delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 5/4/15*cn

Tl*the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000(electrical system) and stated that the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem. the contact had not experienced a failure.

2013 dodge grand caravan. consumer writes in regards to the rear quarter vent window switch recall notice. *smd the consumer was informed the part was not available. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received nhtsa campaign number: 14v234000 (electrical system) however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 04/13/15*lj the consumer stated the vehicle was repaired. updated 10/30/15*js

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system); however, the part for the repair was unavailable. the vehicle was inspected by the dealer, where the rear window defroster was disconnected as a precaution. the manufacturer was notified of the issue. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts were unavailable to perform the repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 4/20/15*cn updated 04/23/15*jb

Tl*the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experience a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that there was an abnormal noise coming from the rear of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 9,911.

2013 dodge grand caravan. consumer writes in regards to rear quarter vent window switch recall notice. *smd the dealer informed the consumer, the parts were not available. weeks later, the consumer received notification and went to his locate dealer. however, the dealer advised the consumer, to go to the dealer where he purchased the vehicle from which was 90 miles away, because they had 800 repairs to make and were receiving only one repair kit a week. *jb *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer. the technician deactivated the window switch as a temporary remedy. the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.

Tl*the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl*the contact owns 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system). however, the parts needed were not available. the manufacturer was made aware of the delay. the contact had not experienced a failure.

Tl*the contact owns a 2013 dodge grand caravan. the contact received notice of nhtsa campaign number: 14v234000 (electrical system) however, the part needed for repair was unavailable. the vent window was disconnected on the vehicle and the contact was notified that the part would not be available for a year. the manufacturer was not notified of the issue. the vehicle had not experienced a failure. the vin was unavailable.

2013 dodge caravan. consumer writes in regards to a faulty frequency operated button ignition key recall issues. consumer has previous correspondence with another vehicle in artemis. *smd consumer sent additional correspondence. *smd the consumer stated the parts were not available. the recall was issued eight months ago. *jb updated 07/22/15. *jb

Tl*the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Rear quarter vent window switch disconnect back in may or april have not replace it yet here it is feb and workin recall # p25/nhtsa 14v-324et. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. the dealer stated that the part needed for the recall repair was not available. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure. updated 03/10/15*lj the consumer stated the vehicle was repaired on 2/23/15. updated 6/17/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 03/30/15*lj the consumer stated the vehicle was due to be repaired on 3/20/15. updated 6/22/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available for months. the contact stated that the dealer temporarily disconnected the rear quarter vent window switch but was unable to confirm for months when the part would become available to repair the vehicle. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure. pam updated 03/04/15*lj the consumer received a notice stating the part to repair the vehicle arrived at the dealership. updated 6/15/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 5/12/15*cn the consumer stated the motor has been disconnected for over a year. updated 04/02/15*jb

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the rear window switch overheated and started to smoke. the vehicle was taken to a dealer, where the rear window switch was removed. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were unavailable to perform the repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 19,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa number: 14v234000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 3/12/15*cn updated 03/17/15*jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were unavailable to perform the repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 03/04/15*lj the consumer stated the dealer disconnected the switch for safety until the parts needed to complete the recall were available. the glass was left partially ajar for 8 months. updated 6/15/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notice for nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were not available. the contact received an interim notification in december of 2014. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 3/12/15*cn the part was replaced on 2/1/15. updated *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. while driving at approximately 50 mph, the brake pedal was applied and the vehicle shook violently. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 18,372.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 15,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to repair the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 02/24/15*lj the consumer stated as of 1/21/15 the vehicle had not been repaired. updated 10/7/2015*js

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system) however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number: 14v234000 (electrical system); however, the contact stated the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the recall. the contact had not experienced a failure. updated 03/10/15*lj the consumer stated the vehicle was repaired during the second week of february 2015. updated 6/17/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign id number: 14v234000 (electrical system), stated that the parts were not available and they temporarily disconnected the rear quarter vent window switch. the dealer was unable to provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.

Tl-the contact owns a 2013 dodge caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. djr

Tl- the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. the vehicle was taken to the dealer and the technician unplugged the vent window switch due to the part needed to perform the recall remedy not being available. the dealer and the manufacturer were contact and informed that the part was not available and no estimated date was available for when the part might become available. the contact did not experience a failure. djr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. the manufacturer was notified of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. while the vehicle was turned on, the heater would not operate and the front windshield could not be defrosted, impairing the visibility of the driver. the vehicle was taken to the dealer who was unable to diagnose the cause of the failure. the manufacturer was notified of the failure. the failure mileage was 12,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts were not available for months. the dealer was unable to provide a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Tl- the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. the vehicle was taken to the dealer and the vent window switch was disconnected due to the recall part needed to perform the remedy was not available. the dealer informed that the part was not available and no estimated time to receive the part was available. the manufacturer was not notified of the delay. the contact did not experience a failure. djr updated 09/09/15*lj updated 12/10/15 *js

Tl* the contact owns a 2013 dodge caravan. the contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 2/25/15*cn updated 03/02/15*jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical systems) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available for months. the dealer was unable to provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

My rear quarter vent windows were on a recall and i took it to the dodge dealership (may 2014) where they disconnected the automatic switch to the windows. it has now been non-operational since then. i have contacted dodge corporate offices and the dealership on a routine basis to be constantly told they have no idea when this will be repaired. this is beyond a reasonable time to fix something like this. please help me as i would like to have my windows operational. dodge simply does not seem to care and have no interest or priority in repairing this defect. thanks *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

2013 dodge grand caravan. a problem with the window switch for the two rear windows. *ta the consumer stated it shouldn't take 3 1/2 months to get a part to correct a recall defect. recall # 14v234000. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number: 14v234000 (electrical system) and stated that the part was unavailable. the vehicle was taken to the dealer where the rear window switches were disconnected to prevent the recall consequence until the part became available. the manufacturer was made aware of the delay. the contact did not experience a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Recall p25 for rear vent window switch has been out for six months. i contacted the dealer and there is still no replacement part. i contacted the chrysler recall number for "more information"...they had none. six months is an unreasonable amount of time. why is there no replacement part? when will there be a replacement part? these are simple questions that the dealer and the manufacturer cannot or will not answer. i would think that given six months there would be some effort to fix my car or at least explain why the delay and give an estimate of time when they intend to fix it. six months is unreasonable. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the rear passenger side door failed to latch. the failure occurred twice. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 42,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the notification for nhtsa campaign number 14v234000(electrical) was received in may of 2014. the contact stated that after contacting the dealer on multiple occasions, he was informed that the part needed to repair the vehicle was not available and it could take an additional 6 to 8 weeks for the part to become available. the manufacturer was not notified of the delay. the contact did not experience a failure. the vin was not available.

Recall #p25/nhtsa 14v-234 why is it taking so long to get this replacement done? i got the first notice in may 2014 and have not heard a thing since. i have called the dealer several times and even stopped by, also no other information in the mail. i realize that the dealer can disconnect the switch so that the windows do not function but, as i told the dealer, i travel with my dogs and sometimes have to leave them in their crates in the van overnight at motels (don't allow the in the rooms) and the few that do allow dogs in rooms, charge an additional fee. fact is-- i need to have proper ventilation for them. i purchased this particular vehicle because of the ventilation the windows provide. this is a real inconvenience, especially for this length of time. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle constantly hesitated when shifting gears. the vehicle was not taken for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle the was not repaired. the failure mileage was 40,163.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the vehicle was taken to a dealer to be serviced under nhtsa campaign number: 14v234000 (visibility, electrical system) however the part was not available. as a result, the dealer disconnected the vent window wires due to the part being unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. ..updated 12/11/14 *bf

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Recieved a recall notice june of 2013. to date nothing has been done nor has chrysler contacted me. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system); however, the part needed for the repair was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

On july 20, 2014, we filled up the van and traveled approx 120 miles out of town. later in the afternoon, when trying to pull forward from a dead stop at red light, the van stalled. after 3 attempts, we were able to get to the side of the road. turned off the car and waited a few moments. we were able to proceed with no problems. took the van to the dealership the next week and were told that we probably had water in the fuel. the same thing has happened approximately 6-8 more times in the last 2 months. the most recent was friday, september 5, 2014. i filled up late in the morning. the van stalled twice later in the afternoon when trying to pull out from stop signs. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for recall nhtsa campaign: 14v234000 (electrical system). however, the parts were not available in order to perform the recall repairs. the dealer was uncertain when the parts would become available. the manufacturer was notified of the problem. the contact had not experienced a failure.

When i bought my vehicle it was okay then when i started driving it more and more i decided that i wanted to stop i felt like it was going to accelerate and stop on its own and it fell as if it was driving by itself i took it back to the dealership and they said there's no problem with it that's the way the vehicle was manufactured but it felt as if it was changing gears on its own and it is a minivan with no stick so i was figuring that there is something really wrong with it after readingthe reviews i come to the configuration that i am not the only one dealing with the same problem i've had the vehicle now for over a year and feel the same issue and the vehicle i started to make weird noises underneath the hood and i'm not sure what it is it is still covered under manufacturer warranty but i'm not too sure for how much longer or if i could even pick up the cost if it was to break down i am terribly disappointed in my purchase and will not buya dodge again totally disappointed. *tr

When the foot ventilation button is selected with the inter circulation button pushed in the air condition comes on whether or not the cold or heat is selected but when you push any control button but feet the a/c goes off called dodge and they said this is normal only does it on the 2013. *tr

My wife was traveling with our daughter on the highway when all of a sudden the instrument lights started flashing, radio went off, and the car began powering down. thankfully she was able to safely pull off the highway into a parking lot just as it shut down. the vehicle wouldn't restart. i had to leave work early and meet her with jumper cables. in the meantime i called the dealership where we purchased this car new in october of 2012. the service representative kindly told me that because we had 42k miles on it that it was outside of the 3/36000 warranty. i expressed complete disgust with this because we consider this a new (and our dependable) vehicle that is only 20 months old. i managed to charge the battery and limp the car home. i removed the alternator and found one of the slip rings along with one brushes completely worn down to nothing. it's clearly a defective alternator that resulted in a very dangerous driving situation due to loss of power at 60mph on the highway. chrysler customer care and the dealership had no sympathy and even after bringing the alternator into the dealership the service manager said they would need to have the vehicle towed to the dealership so they could "diagnose" it and still couldn't guarantee a warrantied replacement. the dealership wanted me to re-install the failed alternator and then get the car to them some 30 miles away in some chance of them covering the cost to replace it......so i bought a brand new alternator from another dealership at the tune of $400 and installed it myself. i also have submitted a claim to chrysler for a full refund....... *tr

Tl* the contact owns as 2013 dodge grand caravan. the contact stated that while driving various speeds, the vehicle accelerated and decelerated independently. the vehicle was taken to the dealer multiple times and they were unable to duplicate the failure and stated that the vehicle was up to standard. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 200. the current mileage was 12,900.

2013 dodge caravan. consumer writes in regards to transmission problems. *smd a few days after the vehicle was purchased, the consumer heard a noise coming from the transmission, while driving in economy mode. also, the engine was changing into a faster gear while trying to drive in normal gear. the consumer returned the vehicle to the dealer on 2 separate occasions. the mechanics stated there was nothing wrong. the vehicle continued to act abnormal, with the gears changing to a faster gear, when it wasn't initiated. when the consumer left the dealer and turned onto a busy street, the van appeared to leave driving gear, with the motor racing and would not move until the engine was turned off and back into drive gear again. the consumer returned to the repair shop again, only to be told his wife did not know how to drive. the consumer stated the transmission would slip out of gear, but no one could duplicate the problem. on 2 occasions, while the cruise control was set, the vehicle went to passing gear for no reason. it also happened when the vehicle was not set on cruise control. a year later, the problems continued. the vehicle accelerated on its own, the vehicle slowed down to 25 mph, the consumer had to push the accelerator to the floor, before it would change speed using the passing gear. *jb

I was at a stop sign on the corner of ferry and eighth in niles, mi getting ready to turn northbound; a truck was going southbound and it was blizzard and icy conditions out, he was going to fast and when i turned right, he hit me on the drivers side spun my vehicle around twice and ended up hitting both sides of the vehicle in the front of the van taking the whole front end off. neither air bags went off and my granddaughter was also in the front passenger seat. he was going fast enough that i ended up northbound kitty corner across the road and he ended up in a telephone pole. both of his airbags went off in his truck upon impact. the bumper, headlights, frame was bent, the hood, the whole front end was smashed, (over $8000 of damage), but no airbags. i could feel the impact from the crash and ended up having to have physical therapy and my granddaughter had to go to the er.. both vehicles had to be towed. i had the van fixed at a licensed shop, when i called and asked dodge why neither airbag deployed, because they stated that their are sensors that go off on impact and my bumper had to be replaced, they stated, no reply, because i had not had it done at a dodge dealership. i am still having therapy for hip and back from impact and settled with insurance. i'm just wondering why the airbags did not go off on impact, other vehicle was going faster than what he should have for conditions and more than 25. *tr

My wife was driving early morning, while entering the freeway, she accelerated and crossed lanes. when she removed her foot from the accelerator, the van kept accelerating. she was between two semi trucks so she tapped the brakes and started hitting the cruise control buttons. the van kept accelerating. she was able to change lanes towards the berm and started to apply the brakes. she reached a speed of about 85 mph. as she was braking, the engine was still trying to accelerate. she was able to pull the van off the road and eventually was able to stop the vehicle and turned the ignition off. there was smoke coming from the brakes from the forced stop. restarting the van after a few minutes, she proceeded safely to work. after rethinking the situation, she contacted dodge and had the vehicle towed to the dealership. they tested the van and found no codes in the computer. the following week, a technician test drove the van and it accelerated uncontrollably also. he wrote that the pedal was not stuck. he put the van in neutral twice and turned the key off, and restarted the van and the rpm's were at 4,000. he then pulled off the road. he waited a while and then restarted the van and it ran normal. the technician did state that there were some codes (c212a, b192d, & b18a8) the dealer contacted chrysler corp. and they sent a technicians out to investigate. *tr

The drivers seat belt does not retract and hangs limp today. the problem happend a couple times, but seatbelt retracted and then i notified dealer in late december after another occurrance in which thay determined the seatbelt was defective.by not retracting and they ordered a replacement seat belt. the seat belt is in and it is just a matter of getting to service, but in the meantime, i experienced a rear collision when parked with defective seat belt on and wish i had a non-defective seat belt on. i will ask for the seat belt part back if you would like to examine it. i need a bumper too but they can keep that! *tr

2013 dodge grand caravan. consumer writes in regards to vehicle headlight switch wiring system. *smd the consumer stated the dashboard lights illuminated while the headlight switch was still in the off position. any time the dash lights were on, many drivers assumed the headlights were on too. however, that was not the case with the wiring system in the vehicle. the consumer stated the vehicle did not come equipped with the auto-on headlight feature. the consumer's wife did not know the headlights were off, because the dash lights were illuminated, so assumed the headlights were on with the dash lights.

2011 dodge grand caravan passenger sliding doors will randomly shut after being opened and reaching the full open position. video demonstration will be posted soon on youtube with the previous sentence as search title. occurs when any button in the car, remote, or manual handle is used to activate automatic opening of the door. symptoms have occurred in many locations and at all car ground slope angles. problem began after the recall powertrain software update. car has been to dealer many times and symptoms have been reproduced at dealership. re-training an affected door may reduce symptoms. a door module was replaced but did not repair problems. because it is random passengers are unsuspecting. multiple incidents have occurred with doors closing on passengers who enter before the door has finished opening. multiple incidents have occurred of unbalanced adults placing babies into child seats who have less then one inch clearance to their arm with the door in the full open position and have no time to react. when this occurs the adult may lose hold of the baby. a parent placing a child in a carseat may have the door shut on their torso. children or frail adults entering or exiting the vehicle may be ejecting into or out of the car and may be seriously injured during the fall. children or adults entering or exiting the vehicle may have a body part trapped in the door and seriously injured. *tr

My 2013 dodge grand caravan was purchased new during feb. of 2013. shortly after the purchase of this vehicle i noticed that the transmission was slipping. the transmission then started to go into manual mode for no reason. i have also been driving and the van loses all power to the front wheels. all of the problems listed happen intermittently. during the first four trips to multiple dodge dealerships they stated they could not reproduce the problem and no errors were showing up in the computer. when the next incident occurred i video taped it. on the fifth trip to the dodge dealership they agreed there was a problem after reviewing the video. the dealership again worked on my van but they could not find the problem. the dealership did change the shifter to see if that would take care of the issue. it didn't. the van now has 11000 miles on it and i have been forced to file under the lemon laws because chrysler has failed to take care of the problem. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact was sitting at a traffic stop when another vehicle crashed into his rear, causing him to crash into the rear of a preceding vehicle. the driver’s side seat belt failed to restrain the contact. the air bags also failed to deploy. there were no injuries and a police report was filed. the vehicle was neither repaired nor diagnosed. the manufacturer was notified of the failure. the approximate failure mileage was 2,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the air bag warning indicator would not illuminate when an occupant was present in the passenger's seat. the vehicle was taken to an authorized dealer, who informed the contact that the senor would not function unless the occupant was positioned correctly in the seat. the manufacturer was notified of the problem. the approximate failure mileage was 11,600.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that while driving 25 mph, the contact crashed into the rear of another vehicle. there were no injuries and a police report was not filed. the air bags in the vehicle failed to deploy upon impact. the vehicle was able to be driven to the dealer for inspection. the contact was advised that if he had been driving at greater speeds, then the air bags would have deployed. the manufacturer was not notified of the incident. the vin was unavailable. the approximate failure mileage was 6,000.

The day i picked up this new 2013 dodge grand caravan se/avp (6-8-13) i noticed a noise upon deceleration, just before stopping; and also when on a neighborhood street and going 15 to 20 mph. as best i can describe it, it sounds like a turkey call coming from the area in front of the driver. if car is shifted into neutral the noise stops. drove car for 500 miles hoping noise would stop, then brought it to dealer. dealer calls it a "flutter" call it what you want, they checked everything over under the hood and could not find anything. they said they would refer it to chrysler. i filed a complaint with chrysler. since the first time, car has been back to dealer two more times. last time chrysler told them to replace the throttle body. this did not work. so now they are just guessing. i asked chrysler to send a factory man to check it out, they said they can't do that, they have to work with the dealer. i've asked them for a "loner" car but they refused saying my car is still drivable. dealer says they can do nothing more until they hear from chrysler. i bought this van to take things to virginia this summer and to florida this winter. i have no confidence in it for a long trip. i cancelled my virginia trip and lost a night's deposit on a hotel room. i asked them to take the car back and give me another one, and of course they said no. this is probably going to end up via the lemon law in court. *tr

I purchased this auto on 8/12/2013. according to the dodge website the car has an outstanding recall on it (safety recall n44 / nhtsa 13v-283 reprogram occupant restraint control module). i specifically asked the dealer when i bought the car if there were any recalls on it and was told "no." now i learn that not only does it have an open recall on it, but also that chrysler announced over a month before my purchase date. *tr

Tl* the contact rented a 2013 dodge grand caravan. the contact stated that while the passenger was leaning into the rear passenger's side of the vehicle the sliding door erroneously closed and struck her in the head and knocked her to the ground. the passenger sustained a closed head injury, which required medical care, including a cat scan. the manufacturer was not contacted about the failure. the failure mileage was 2,000. updated 09/18/13*lj the dealer was unable to replicate the problem.

The air bag light turned on while sitting at a complete stop. i noticed that when i get up from the seat the light will go off and then back on again once i sit back down. i seemed to do it more when the car had been in direct sun light. since the first time it came on the light is random and comes on and off at any given time. dealer has been notified and service is scheduled for later this week. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that there was too much space between the accelerator and the brake pedal, causing his foot to continuously become trapped between both pedals when changing from one to the other. the manufacturer was notified who advised the contact that the accelerator pedal and the brake pedal were within specifications and conformed to the nhtsa regulations. the contact stated that he filed a complaint with the manufacturer. the failure mileage was 204....updated 01/23/13 *bf updated 2/4/2013 *js

2013 dodge caravan driver side head test deployed for no reason while stopped at a red light on the morning of september 8th, 2019. my vehicle was stationary. no accident or rear collision occurred. photos of front and back of vehicle will prove no damage. it appears the plastic retainer which holds the component together failed and snapped on its own accord. this is a safety issue and needs to be addressed by dodge/chrysler.

2013 caravan just dies while driving. no warning just quits. pull to the side of road in traffic have to turn off and restart.this is very serious has done several times. cant find a recall im sure there has been injuries or even deaths from this. no recall really? i have read hundreds of complaints on this

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the rear driver side sliding door failed to open. the failure recurred continuously. the vehicle was taken to a dealer where it was diagnosed that the power door lock actuator failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 58,600.

2013 dodge grand caravan. consumer writes in regards to spoiler piece on top of rental vehicle flew off while driving. *smd