2012 KIA Sorento

MAJOR OIL LEAK CAUSED 5QTS TO DRAIN WHILE DRIVING CAUSING ENGINE KNOCK

My headlight wiring harness keeps overheating and melting, thus shorting out the headlight. This has been repaired numerous times and multiple bulbs replaced to no avail.

Kia issued a letter `extending` the standard warranty from 100k to 120k for a known connecting rod
failure in the engine. A couple of months after receiving the letter I was driving on MO Highway 7 and
a loud noise from engine happened then the car engine failed while driving. I was able to get pulled
off road way and called AAA for a tow. Car would not restart and got vehicle towed to my home. Had
a mechanic come look and determined that battery, starter etc were fine by engine was locked up.
Then had vehicle towed to Bob Sight Kia in Independence MO. Dealership did diagnosis and
determined that the connecting rod had failed and I was out of luck. However after calling Kia
Consumer Affairs, they had me gather oil change `maintenance` records to take to dealer, I received
a call from Kia Consumer Affairs and was told that I am out of luck because oil change records were
not complete, therefore I must not have maintained the vehicle properly.
One of the oil change facilities that I had used for some time had gone out of business and i could not
obtain records.
I have found that there was a Class Action lawsuit against KIA for this very problem and apparently
they settled by issuing the `extended` warranty. I feel that since my vehicle did make it to 147k miles,
a 2012 model, I must have done great maintenance because many of the failures I have read about
online have been when there were less than 9-K miles!
My issue is this: Kia KNEW about this defect and did not recall, but settled with an extension of
warranty. This is a known defect in the vehicle and Kia will not acknowledge it or take responsibility
for manufacturing an engine that is SO PRONE to failure.

Tl* the contact owns a 2012 kia sorento. the contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and oil warning lights illuminated. the vehicle was diagnosed by an independent mechanic and the contact was informed that the rod bearing was worn needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 174,000.

I had taken my vehicle into kia on 02/22/21 to have the engine looked at because it is knocking, and i am experiencing loss of power, burning smells, jerking, stalling, having to add oil in my suv weekly. we already replaced the valve cover gasket twice, and also the high fuel rail sensor, spark plugs prior to taking it back to them. we had a certified mechanic do the repairs for us. my suv was at kia a total of 45 days though and i got maybe four phone calls, one they just told me i need a new engine and the issues are related to issues pertaining to the recall. the others were about the airbag recalls that needed to be done, and are not even fully complete. i was told by a gentleman named david to drive it when i get it back until it seizes or starts knocking, whatever comes first. i told them everything else that's been happening when i took it in so they know. i was told under kia guidelines that kia would not put a new engine in my vehicle under the recall even though my engine is part of the recall until something actually happens. that is not safe! i have children and i don't want to get hurt or my children to get hurt if it seizes while driving it, and then there is the fire risk with it also that i received a letter for. i am really concerned and frustrated. it wont even pass smog right now until it has a new engine and i cannot even get my tags and registration which i paid for until it passes smog. here i am also paying a car payment monthly on this thing when clearly the engine is failing because it is a bad engine. all i did was drive it around town taking my kids to school and back and forth to work. i filed two complaints to kia regarding these issues and have not gotten any responses, they have treated me like crap. when i picked up my suv it was completely out of gas, it has no oil in it, it was dirty and my brand new battery was dead.

On april 9,2021 i was driving home the engine started making a noise and smoking. i pulled over and called a tow. the mechanic told me on monday 12th the engine needed replacement. i found out about the kia engine recall last week. i never received a letter or heard from kia before. i need to know how to handle this and what steps i can take.

The car engine caught fire while i was driving. another driver notified me so i could pull over. the engine fire destroyed the car. i notified kia 1 month later, but the car had already been inspected/destroyed by usaa. kia refused accountability (even though kia was fined by the govt for cars of this make/model with this issue).

My driver headlight wiring harness keeps overheating and melts the harness casing. i have fixed this issue numerous time. my driver passenger door handle came off in my hand.

My engine needs worked on as of 02/2021, there’s some ticking noise coming from my engine even though i keep the oil changed like the car requires every 3-5 months since i have high mileage.i made this request to check for recalls on my vehicle(make model & year) i bought the car february 2019. my left parking light stopped working almost a year ago so i think it could be electrical.

Tl* the contact owns a 2012 kia sorento. the contact stated while his wife was driving 45 mph, when the vehicle stalled. the contact stated multiple warning lights were illuminated after the vehicle stalled. the vehicle was not drivable. the vehicle was towed to an independent mechanic who called the local dealer cma's colonial kia (2300 walthall center dr, south chesterfield, va 23834, (804) 431-3838) regarding an unknown recall for the engine to be performed. the vehicle was towed to the same dealer where the repair was pending. the vehicle was not diagnosed nor repaired. the vin was associated with nhtsa campaign number: 15v626000 (power train). the manufacturer had not been informed of the failure. the failure mileage was 49,093.

On 03/22/21, at 8.00am was a regular visit for oil change, finally around 1pm my car was showing on the dashboard the "engine light", never happen before, i claimed verbally why, that happen now. i am driving because they told me is safe and i believe, and waiting the appointment for( recall 20v750) thanks to all.

My airbag light is just on, i have not been in any accidents or my vehicle has not been hit for the airbag light to be on. my check engine light is on as well. and back wind shield washer fluid is not coming out. when i noticed these issues my car was stationary.

Car stalls out while driving then i have to pull over and restart it and it has a jerking to it when this happens

Paint on roof of car at top windshield is peeling off at an alarming rate, has been for a while. started not too long after i got the vehicla

Please see attached email sent to nhtsa .. i was advised to file a complaint. i need help! this issue is getting worse. please feel free to contact me anytime regarding documentation. if you do not reach me directly, feel free to speak with my wife [xxx]. she can also attest the issues we have. this is constant whether in park , driving , idling. also recently we have notice the light to signal a malfunction in the air bags keeps coming on. it also flashes for a few minutes at a time. please let me or my wife know what documents you need and we will get them to you immediately! thank you for your help with this matter. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 kia sorento. the contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was unavailable. the vehicle was taken to jerry seiner kia south jordan (10301 s jordan gateway, south jordan, ut 84095, (801) 506-6283) and was diagnosed with an oil leak. the dealer also confirmed that the part was not yet available. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was unknown. vin tool confirms parts not available.

I was driving and the check engine light just started to flash, and the car just died on me. i costed off to the emergency lane and was towed to my garage. i tried to start the car and loud banging and rattling started, it sounds like a crank shaft is being thrown round.

On 1/28/2020 at 8 pm during a snow storm, i had been driving north on hwy 41 and had entered the city of marinette and was driving approximately 20 miles per hour. i made a right turn onto a city street and suddenly with no warning the engine just stopped. no check engine light no nothing. i managed to coast over to the side of the road and attempted without success to restart the vehicle. i contacted kia and was told they would not consider assisting me with any repairs unless the vehicle was inspected by a dealer. i paid $200 to have the vehicle towed approximately 65 miles to dorsch ford in green bay wisconsin, the dealer where it was purchased. i was informed the engine had seized up and would have to be replaced at my expense for approximately $10,000 as the warranty had recently expired. i contacted kia again to inquire about a safety recall (sc147) that i had learned about online where the 2012 kia sorento was experiencing catastrophic engine failure due to a machining issue with the engine during manufacturing that caused bearings to wear resulting in engine seizure. i was advised this recall was only for the 4 cylinder models not the 6 cylinder which is what i purchased. i could not afford to purchase a new engine for this vehicle. the dealer offered me $100 to junk it. i paid approximately $30,000 for the car and it was serviced diligently at the dealer. my local mechanic suggested replacing the engine with a used engine with more than 100,000 miles on it for $5000 from another vehicle but was advised i would only have a 90 day warranty and the same thing could happen. i did not think this was a very good idea so the vehicle is sitting in my garage.

Tl* the contact owns a 2012 kia sorento. while driving 30 mph, the vehicle stalled without warning. the vehicle was able to restart on the first attempt; however, there was an abnormal sound from the hood. the contact mentioned that the vehicle would not accelerate higher than 50 mph. the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that metal shavings were located in the oil, and there was catastrophic engine failure. the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 107,000.

I purchased a new 2012 kia sorento and was very excited about the 10 yr / 100,000 miles warranty ( a big part in the decision ) to purchase this vehicle. in september 2016 the car was unable to start , the mechanic stated the starter was the problem. i called kia and was told i should have taken the car to a kia dealer for evaluation, and further more the starter was not covered, even. though there is a list of items not covered and the starter is not one of them.

Within the week before wednesday, 10/12/16, both my wife and i heard a "clicking" noise from the engine compartment. we notified our local auto mechanic and they, too, heard the noise but we're not able to make any diagnosis. then, on the date noted, after accelerating into traffic on a 4-lane hwy (hwy 101, south toward santa rosa, ca), at a speed of about 65 mph, there was a loud, alarming knocking noise in the engine. the engine did not die / quit, but we were able to brake and pull off immediately. it was obvious that we could not proceed safely, so we called a tow truck to take us back to lakeport. there our mechanic informed us of the need of an engine replacement.

10/09/2016 driving home from being evacuated because of hurricane matthew, with my daughter, son-in-law and grandbaby. while going down the hwy 65 miles per hour, we heard a loud noise, i felt a thump under my foot on the passenger side. we later learned it was the rod that went through the engine. thank god my husband costed the car over to the side, it would not start. we called for help from a friend they picked us up. towed the car to kia dealership in myrtle beach. we have just learned they are not going to pay for a new motor. they have determined it was not their fault!! how is this possible?? with all these complaints. why is there not a class action law suite?

On my way to work i hear a loud pop. then after that i could hear a knocking noise every time i accelerated. i had the car towed to the dealership i bought the car at. i was told i had a rod knocking, if i could provide proof of oil changes every 7500 miles they would see if kia would cover this. my oil is changed every 5000 but done at home not a dealership or lube place. i did not keep my receipts of oil and filter bought. therefore i was out of luck. they could get a rebuilt motor for $6100 with a year warranty. but, they could not find a used motor. the general manager at the dealership was so rude to me on the phone and even used foul language. he said that i had never serviced my car which is nowhere near the truth.

Tl* the contact owns a 2012 kia sorento. when the contact started the engine, thick white smoke emitted from the exhaust pipe. the vehicle was taken to the dealer where it was diagnosed that there was oil sludge around the engine and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 63,000.

Son was driving vehicle on interstate. started making a noise and then stopped. had it towed. dealership said it was the bearings on the underside of crankshaft. 114,000 miles so out of warranty. had to replace engine at cost to me of over $7,000.

Tl* the contact owns a 2012 kia sorento. while driving various speeds, an abnormal sound was heard coming from the bottom of the vehicle. the vehicle stalled without warning. the contact pulled over to the shoulder, but the vehicle failed to restart. the vehicle was towed to the dealer where it was diagnosed that there was a hole in the engine block, the rods came apart, and there was no oil in the vehicle. the dealer stated that the engine block would have to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 14,000.

Tl* the contact owns a 2012 kia sorento. while driving approximately 60 mph, the passenger side low beam headlight failed. the contact had to switch to the high beams in order to get home. the same failure occurred three other times on the same side of the vehicle. the contact drove the vehicle to the dealer where it was determined that the manufacturer utilized the wrong size wire. the vehicle has been at the dealer three times for the same failure this month and the harness had to be replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 56,500.

Tl* the contact owns a 2012 kia sorento. while driving 80 mph, the vehicle decelerated and stalled without warning. the vehicle was towed to the dealer where it was diagnosed that a rod went through the engine block. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 144,000.

I have had documented engine issues identical to the symptoms described in the recall sc147 communication. i am attaching documentation of these engine concerns, specifically hiccuping/sputtering/skipping idle and near stall-outs. today i went to the kia dealer and was informed that my engine did not qualify for any repairs because it passed the brief test they did on it. the purpose of this communication is state that i do not accept the conclusions of the kia dealer today and i formally requested to the kia corporation that the engine on my kia vehicle be repaired promptly to correct the issues identified in recall sc147. the engine in my kia vehicle has has documented issues identical to the sc147 issues since i purchased and still does today. given this, i am concerned about the safety of my family -- my engine may stall out put my family in harm's way. at this time, i am awaiting communication from kia corporation.

We had struggled with the check engine lights on the car coming on and going off randomly. had the camshaft position sensor replaced twice. returned from a 11 day vacation and upon starting the car there was a knocking sound from the engine. took it to a mechanic in town immediately for fear something was wrong with the car. the next day received a recall letter from kia but the mechanic in town had already run diagnostics and found several things wrong with the engine. took it to kia per the recall and they reported that the diagnostic tool could find nothing wrong and that the engine was fun. i took it to a toyota dealership for trade assessment and they too told me the engine was bad. i have since traded the car in because a mechanic i trust advised me to do so. when this car was first purchased it was involved in an accident that was unreported and repaired by the dealership. i've constant trouble with the wiring and honesty of kia. i no longer own the vehicle but i suffered an expense to replace it because kia claimed this vehicle was unaffected. i did not feel safe driving it any longer.

Intake manifold runner code p200a

While driving the abs, traction control, and down hill break assist light began to come on normal highway driving. would stop and restart the car the lights would go off, after a few driving miles the ligjts came back on and stayed. now the break warning light will illuminate sometimes. i owner vehicle 52,000 thousands on vehicle. all service up to date and performed by kia dealership.

When i went in for a routine tire rotation, i was told my driver's side coil spring was broken which presented a safety hazard as it could pop the tire. when calling for estimates, i was told that the coil spring must have been defective for a car of this year and mileage.

Tl* the contact owns a 2012 kia sorento. while driving 2 mph, the engine stalled without warning. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the contact called a local dealer (san luis bay motors kia located at 2700 theatre dr paso robles, ca 93466 805 239 8700) who stated that the vehicle was not included in a recall. the contact notified the manufacturer and no assistance was offered. the failure mileage was 109,000.

Tl* the contact owns a 2012 kia sorento. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to the dealer (fort myer kia) where it was diagnosed that the air bag sensor was defective and needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was approximately 88,478. updated 08/22/17*lj updated 8/25/2017*js

Tl* the contact owns a 2012 kia sorento. while driving 90 mph, the engine failed without warning. the contact stated that there was a knocking noise from inside the engine and the vehicle lost power. in addition, the vehicle would not switch gears and decreased in acceleration until the contact reached the dealer. cathedral city kia of cathedral city, california replaced the engine in the vehicle. the manufacturer was made aware of the issue and stated that the failure was included in an unknown recall; however, the contact's vin was not included. the failure mileage was 97,000.

Tl* the contact owns a 2012 kia sorento. the contact stated that on several occasions while at a stop light, the vehicle had suddenly stalled and also while driving at various speeds, the vehicle would suddenly loose power causing the speed to decelerate. the vehicle was taken to roseville kia in roseville, california to be diagnosed but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 128,000.

Tl* the contact owns a 2012 kia sorento. while driving on the highway, the motor seized. the vehicle was unable to be driven and was towed to an independent repair shop who indicated that the vehicle needed to be serviced by an authorized dealer. the contact was included in nhtsa campaign numbers: 17v224000 (engine and engine cooling) and 15v626000 (power train), but the contact was unable to receive the remedy and parts for the recall repair. the vehicle was towed to medved kia (11201 w interstate 70 frontage rd n, wheat ridge, co 80033, (303) 421-0100). the contact was waiting on a response from the manufacturer to provide a remedy for the two recall repairs. the manufacturer stated that they would respond, but the contact had not received the repairs since june of 2016. the approximate failure mileage was 104,000. parts distribution disconnect.

I received a interim safety recall on 6/30/17 (attached). on 6/21/17 while travelling on the highway (rt. 80) going 70mph the engine lost all power. there was no knocking sound or warning light as the notice had stated would be an indicator to a possible problem. i luckily was able to pull over to the side of the road before the car completely stopped operating .fortunately i was travelling in the left lane. had i been in any other lane there would have been no way i could have pulled over the vehicle. the engine lost power that quickly without warning. i had to have to car towed off the highway and contacted kia. a case was opened and i was advised that the car would have to be inspected to determine if it was due to the recall that the engine stopped. i received a call the next day that indeed the engine was part of the recall and i would be receiving a new engine. kia has not communicated with me in regards to the eta of the repair. i called the deal who had no idea when the car would be repaired. after contacting kia i was given an eta of 7/15/17. case # 12385542

My engine seized while driving on to ramp to highway. my car cut off and was unresponsive. i forced the car to the side of the on-ramp during rush hour traffic. at this time, i had to have my vehicle towed. there is a recall on the 2012 kia sorento engine for it stalling while driving. i called kia corporate for assistance with this matter and they are giving us the run-around. i have had the vehicle bore scoped, proving seizing of the engine. in addition, i am a licences air-frame and power-plant mechanic so i know my way around a car. this was very dangerous and unexpected situation to be in.

Automatic transmission. vehicle is locked in 4th gear while in drive. can not manually shift up or down.

My vehicle is at 117k miles. it uses approx 6 qts of oil/3000 miles.i cannot get up to speed on the highway as it will not auto shift down with any acceleration rpms run and stay at 6,000 when trying to get to 70mph - it is included in sc147 recall, however the dealership is stating it passed the recall test and it's the transmission not the engine. transmission does not burn oil at 6 qts/3000 miles

My engine seized up 4 times over the last month temporarily causing it to stall. last week, it started knocking and the dealer tells me i need a new/used engine. the engine only had 140,000 miles on it and has been services every 3000 miles for the most part. i think it should be included in the engine recall 17v224000

Tl* the contact owns a 2012 kia sorento. while operating the vehicle, a loud ticking noise was present coming from the engine and the vehicle suddenly shut off. the vehicle was towed to southwest kia of round rock, texas where it was diagnosed that the engine was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 103,000.

Tl* the contact owns a 2012 kia sorento. the contact stated that the engine made an abnormal noise and stalled several times without warning. the vehicle was unable to be driven and was towed to the dealer (moritz kia fort worth 501 west fwy, fort worth, tx 76116 (817) 560-6000). it was diagnosed that the engine assembly needed to be replaced. the dealer indicated that they were uncertain of when the part would be produced. the contact was provided with a loaner vehicle, but was unable to determine a reasonable time frame for when the vehicle would be repaired. the manufacturer was notified of the failure. the approximate failure mileage was 78,000. updated 08/30/17*lj *cn

On tuesday may 16th, 2017 at about 10:30 pm i was driving down the highway in my kia all of a sudden lost power. there was no indication that a problem existed. i was driving east on the interstate at about 70 mph but i was able to maneuver to the side of the road after the loss of power and averted being hit from behind from a semi. i had 5 other occupants in the car as we were coming home from a ball game. a good samaritan happened along and took the occupants to a waffle house while i waited with my wife for a tow truck. we took the car to my mechanic who informed me that the engine had seized. he noticed that there were bits of metallic in the oil and said it would be best to have it replaced. we had started investigating the cost of a used engine when i read about a class action suit involving kia and owners of cars with a 2.4 gdi engine. their complaints paralleled what i had just witnessed. the recall number for this is is nhtsa 17v-224.

Rear truck door lift gate support, tail gate support. i was cleaning out out our vehicle while stationary in our driveway with the back door open, and next thing i knew he door had slammed down on me. one of the lift gate supports gateway and blew and collapsed on top of me. i suffered from a major headache and some minor back pain. i'm grateful this was not my child who would have been hurt worse. this seems to be a safety issue.. i contacted dealership and no recall listed nor covered we had to replace and repair ourselves. we purchursed new ones and replaced today when we received them!

Tl* the contact owns a 2012 kia sorento. while driving 45 mph, the crank case bearing in the engine disintegrated and ruined the motor. the vehicle was towed to oxondale kia in flagstaff arizona where it was diagnosed that metal fragments entered into the engine oil deposit, which caused further damage to the vehicle. the service manager at the dealer stated that there was a recall for the failure, but the contact's vin was not included. the manufacturer was made aware of the failure. the recall details were not provided. the failure mileage was approximately 81,000.

The sunroof spontaneously shattered while the car was driven on the highway. there was nothing that impacted it, rather it broke all by itself. it made a loud noise and glass began to trickle into the car interior.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving at approximately 60 mph, all the warning indicators illuminated and the vehicle lost acceleration power. the contact coasted to the side of the road. the vehicle was towed to the residence. the following day the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.

5/30/2017 i was driving and i was merging onto the freeway so i gave my car about half throttle and as soon as the car started to accelerate the engine stopped accelerating while my foot was still on the gas and all of the light went on on my dashboard and the engine completely shut off. the rpm's dropped completely but everything else stayed on, lights,steering,brakes,interior electronics, everything but the engine itself remained on. i went to start the car after i came to a complete stop and it make some weird ticking noises before it actually turned on and it idled, but as soon as i gave it some gas the engine shut off. dealer said engine was seized and there was sludge in the oil, did not physically see this my self

Tl* the contact owns a 2012 kia sorento. the contact stated that there was a sudden loss of power when applying the accelerator pedal. the driver noticed that smoke was emitting under the hood of the vehicle, the check engine warning light illuminated and a fire erupted under the hood. a passerby stayed with the driver until a state trooper was present as the vehicle was on fire and the flames went out over time. the driver was able to exit the vehicle. the vehicle was towed to a mechanic yard. the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the contact was waiting to determine a response from the manufacturer to diagnose how the failure occurred. the approximate failure mileage was 103,000. ..updated 06/27/17 *bf

The air bags did not come out and the car was tolled.

Car purchased in november 2014. driver's side airbag light came on a week ago about 81,700 miles. took to kia dealer on 5-4-17 and was told i needed a new air bag costing $1,032 as extended warranty does not cover it. warranty should cover cost of replacing airbag as it is part of the vehicle and is faulty through no fault of my own. i have read numerous complaints online about similar issues. i am not able to replace airbags at this time due to cost. please help. shouldn't there be a recall from manufacturer on this. safety is a priority.

The driver's side rear door handle came off. i was trying to open the door, and the handle just fell off.

I have contacted the kia dealership three times about this car burning oil. they told me this is normal for a vehicle that has 90,000 miles on it. one time i had to put 2 quarts of oil in it and then after driving 400 miles i had to put another 1 quart of oil in it. i understand they could be a problem with the 2.4 engine in this vehicle. all i am asking is for them to do a combustion test on the engine while it is still under warranty.

Truck started making a knocking noise. took it to the local dealership and to my surprised, was told that i need an engine. it was shocking because there were no signs prior to the knocking to indicate a problem. no lights on the panel lit up, no oil leaks or anything of that nature. the most appalling thing is that they quoted several prices for replacing the engine? it was nothing that i did wrong to cause this problem. in researching, i found that shavings from the engine could cause this problem. this is a manfacture defect. my husband was driving it when it finally stalled. he suffered a heart attack one year ago and is not able to pnysicall push the truck out of the way of traffic. finally, he was able to coast it off the highway. although it has one hundred thousand miles, it was serviced regularly and showed no signs of a problem. if there was a problem, it was not caught or it was ignored during service appointments. what options do i have? i do have a lawyer waiting to help me with this problem. i was not given information that supported the need of a new engine at the cost of $8,000.00 which is more than the value of the truck.

Car never gave a warning that anything was wrong, took it to get regular oil changes as needed and suddenly in traffic while moving forward, the car began bucking and jumping, the noise sounded like a cluck. i thought something had fallen off as the car was originally driving smoothly. i had it towedt to kia and it was said the engine was no good. no warning lights or engine lights ever came on to forewarn of any issues ever with the car.

Bought my sorento brand new. have had for 5 years and have 1 year left on loan. i have records of taking vehicle to dealership and had several complaints of hearing rattle like a paint can.. yet they blew me off. gave me poor excuses for reasoning and stated this was normal sound.. i felt that there was an issue yet believed the technician over my concerns.. noises cont for couple years yet nothing got worse. then she. i was at 128 k miles kia sends out the extended warranty letter and i took my vehicle to another dealer to get an understanding that this isn't a normal sound and that there was something seriously wrong yet they believed a engine flush would get rid of carbon build up and all would be good.. after paying out of pocket for this nothing changed and i got little to no assistance w the new dealer i trailed. i don't to drive the vehicle bc i had no options. no money left to fix my car in which cast me monthly... repaired all things needed by the kia book and as required by servicing w fuel additives as recommended yet now i have a complete blown engine. still owe and now fighting to get kia to help me. the recall letter isn't out yet there is expected a recall.. i now have 141k miles and need help.. i'm lucky that we were not hurt.. our engine blew in the mountains.. took me aaa.. 150 bucks and 6hrs to get home w friends assistance..

Took the car 6 weeks left on my warranty. starting cold, engine making noise ( like tappats, loud} the service man and kia tech. heard the sound agreed but the work order stated like simular engine. now no warranty. expired . kia rep. stated must bring the car to dealer ( 70 miles each way} and have $300 for taken the engine apart and drive rod is only under warranty if needed. tranportation i on my own.

Driving and the car cut off on the highway. no lights no warning.. engine died.

Both driver and front passenger seat trim that houses the seat position adjustment knobs are designed poorly and fail under normal use. once failure occurs trim can move easily which can cause the seat adjustment switches to be engaged causing the seat to move while vehicle is in motion.

Airbag light came on and stays on. no accidents or such. checked fuses and they are fine. please have kia complete a recall. this seems to be an issue with all kia's

Last year my car stalled and had to be towed to the kia dealership and we were told it was the alternater (which was replaced at this time) my car since then has had off and on times where it would start to stall but not shut off and it has become more frequent over the past few weeks. there is a recall from kia coming out in mid may for this problem which has caused serveral accidents in other cars, and we have been told by the dealership and customer relations that i would have to wait for the recall to come out before anything can be done since they cannot find where it is coming from while it has been in there possession multiple times and the knocking that can be barely heard is "within reason". i was also told by the kia customer relations that if my engine died before the recall then they would replaced it. i told them my main concern is i have four children that i drive around with and don't want to get into an accident due to my engine dying while driving and they told me to take it to another dealer to have them check it out, which i will but i am putting this in in the mean time.

Can not move shifter out of park when car is started. can not shift car out of selected gear when motor is running. esc lite is illuminated on dashboard and brake lites do not function when these defects occur. symptons experienced are the same as described in nhtsa campaign 13v114000. kia dealer replaced brake lite switch-says suv does not fall within population of vehicles identified under kia sc098 recall. i am of the opinion my suv should have been covered under this kia recall and i should have not been charged for the repairs. my 2012 suv should be included in nhtsa campaign 13v114000 / kia sc098.

I used mobile one 5w30, i used kia oil filters (2 generic), i had 44,516k miles on it on august 7, 2014. i did 8 oil changes. my car was running perfectly fine. no white or black smoke, no dashboard lights, not sluggish, nothing and the engine seized without warning. i was on the highway doing about 65 when i heard a fluttering noise that very quickly turned into a knocking noise. i could barely pull over without almost getting hit twice. i had it towed to the dealership and they said i never did any oil changes and there was approximately 20k miles worth of sludge in my engine. my oil was changed around march 7, 2014. kia motors down right refused to even lol at it. i hired and attorney who wrote a demand letter and 4 months later they down right refused to fix it under the warranty. my car sat in my driveway for over 15 months. i reported this to nhtsa back in late 2012 early 2013. i wore a letter to the owner of the dealership and she put a used engine in it and paid for half. needless to say i'm happy i have my car back but i don't trust it. i have the top of the line sx awd and i also added the ambient lighting and tinted the front windows. i love my car but feel i should be compensated for the shear hell and huge financial burden it has caused my family. i've had it back since november 12, 2016 and the financial burden is still haunting my family.

My engine seized up while in motion. the front end pops during braking, and a bolt head broke off the awd housing.

Takata recall- i had just stopped turned a corner and then vehicle pulled to the right causing me to hit a pole.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 5 mph, the engine suddenly shut off. the check engine and the check oil sensor lights illuminated. after restarting, the engine shut off a second time. the cause of the failure was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 58,000.

As i was driving downhill on i-15 just 3 miles south of scipio, ut, i began to notice issues with the brakes and accelerator. i got into the far right line of the highway and noticed that smoke and flames came from underneath the hood. as i put the car in park, thick black smoke came through the air vent. as we got out of the vehicle, i breathed in a little bit of the thick smoke that came through the air vent, but my wife did not breathe any of the smoke. the hood area was completely engulfed in flames after we escaped from the vehicle. the fire department put out the fire about 20 minutes after this incident started. everything from the front of the car to about half of the trunk area was destroyed.

We have a kia sorento 2012. passengers smelled gas 4.5 hours into a 5 hour trip to philadelphia. stopped at rest stop and did not think it was coming from car. we drove approximately another 30 mins into philadelphia and got off the highways onto local streets. jogger on side of road flagged us down with "your car is on fire!" we pulled to side of road and got out of the car. the kia sorento's engine was on fire. a local fire department arrived and put out the engine fire with water. no injuries.

As i came around a bend at about 20 mph, my 2012 kia sorento died. there was no warning, and no check engine light. i was on a city street, and had just pressed the brake pedal to slow down for the turn. thankfully i was able to pull into a parking lot, and not driving on the highway with my children. i tried to crank the car again, and it started, ran for a brief moment, sounded normal, then died. i tried twice more with the same result, then called a tow truck to get home. we called the dealership the next day to notify them of the issue, and they sent out a tow truck. when they tried to crank it, it ran rough and then died. we are awaiting approval from corporate kia, as we believe that this is related to the engine recall they have issued.

We are changing the 3rd head light on the drivers side in a month. we had a storm knocking out all street lights and it was hard to see..ansmd i keep getting pulled over. i feel like i need to carry a back up. plus my plastic pos door panels detach and trap my kids in the car..we have to beat them down so so we can open doors. oh and we had to cut the gas cover off cause it wouldnt open...and the seats wont go down anymore, hatch wont stay up..and my blutooth system only works about 20 percent of time! never again kia!

Tl* the contact owns a 2012 kia sorento. the contact stated that the front head light failed without warning. the vehicle was taken to a local dealer, cooper kia 5056 commercial drive, yorkville ny, 13495, where it was diagnosed that the lighting housing unit melted and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not under warranty and there were no recalls under the vin. the failure mileage was approximately 89,000. the vin was not available.

I own a 2012 kia sorento sx. 9pm temperature about 70 all day. turned off main business street in des plains il drove about 100 feet when rear panel of panoramic sun roof shattered. first thought was gun shot. there were no vehicles behind or in front of me, sidewalk was empty.

My car shut off while driving on the highway (doing about 70mph) back in the summer of 2013. luckily, there was no traffic so i was able to coast over to the side of the highway to restart my car (push button start). they said it was the crankshaft sensor. on august 7, 2014 (44,516k), 8 oil changes using synthetic oil and kia oil filters (2 generic), my engine was making a fluttering noise and then a knocking noise.end result, they said i neglected my car and needed a new engine. kia motors outright refused to fix my car under the warranty. even when proof of oil changes was done. i had no warning whatsoever. no smoke of any kind coming from the tailpipe, not sluggish, no warning lights, nothing. kia motors never fixed my car. it sat dead in my driveway for over 15 months. i finally wrote a letter to the owner of the dealership back on june 3, 2015 and she contacted me in october and said that, "if anyone has pull with kia, it's me, i own the dealership, and they won't even talk to me about your car." she ended up replacing my engine with a used one, got it all ready for inspection and put newer tires on it so that it would pass inspection and offered to pay for half the cost ($4200, i paid $2100). this is a very big problem. i am hearing of more and more people having the exact same issue i did. even one person who stated all of their vehicles maintenance was done through the dealership and kia motors still refused to fix their car under the warranty. something needs to be done about this. let's not wait until god forbid someone gets killed because of this issue.

2012 kia sorentos are junk!! in oct i will have owned this car for 2 years, my first new car purchase or at least it was suppose to be, feel totally shafted by the dealership that sold me a more expensive older car with loads of miles but that's not the point. anyway the the car is junk, after paying $85 a door to change 3 doors i just superglued them things back on and tada no more handles popping off. driving my car today normal just like any other day, spend a couple hours in the office, come out to go home and notice the red airbag light on. this car is only 4 years old, it must be a defective airbag! so now i get to drive around and worry about my airbag going off because i can't afford to get it fixed or even looked at. how does a 4 year old car have airbag issues?? they should definitely pull a recall, especially after that one company had metal shrapnel shooting out of their airbags and killing an injuring people! i am terrified, i drive with my daughter about an hour a day at the least. this car has airbags everywhere, what if they go off while i'm driving on the freeway? and the door handles!?!? plastic!! what a joke! trying testing them in a constantly sunny state like florida!!! ridiculous junk!!

On may 6th, 2016 i was driving to work (back roads with a speed limit of 55 or less), just a few miles from my place of employment when i heard a ticking/clicking type of noise. each time i pressed the gas the noise got louder and the vehicle got sluggish. i stopped at one traffic light and was able to go through with little problem other than the sound getting louder. as i stopped at another traffic light the car stalled, i was able to turn it over and again got through the light but the power was even more sluggish as i pressed the gas and the noise got even louder. the vehicle finally died and i was able to coast to the curb out of the way of traffic. the engine was ceased because a rod broke an drove itself into the oil pump resulting in the need to replace the engine. the first replacement engine did not work properly thus they had to find a second engine to replace the replacement. i was told because i was not the original owner the warrantee did not transfer with the vehicle, the replacement and all related expenses cost me over $8,000. as i have found so many complaints here for the same problem i think there should be a class action lawsuit brought against kia motors. this is a major safety issue and should have a recall before someone dies.

While driving 70mph on the highway the engine shut down no warning lights, no check engine lights, no warning what so ever. we had a near miss with the person behind us but were able to get to the side of the road without incident. the vehicle would not start. after waiting 15 minutes i was able to get the vehicle to start, it now has a loud clank coming from the engine and still no power. we were stranded unable to drive it. we had it towed to the dealership. the service department looked at it and found metal shavings in the motor, said he has had to fix many of these issues on this particular motor, gdi 2.4 l and that it is a manufacturing issue nothing we did. the cause was from metal shavings blocking oil passage to the rods and the rod bearings went out causing a catastrophic engine failure without warning.

The car would lose power while driving then accelerate to speed. this was followed by smoke from the tail pipe. i have returned to the yonkers kia dealership on central park avenue in yonkers ny on august 5th, 2016 to look into a problem. a diagnostic was done and it was determined the engine was ruined do to slug build up. i was told that a replacement would coast about $10,000. odd for me because my wife and i took the car in for regular oil changes and no indication of engine issues displayed on the dashboard. after speaking to a service representative he stated that i would have to support proof of maintenance on my car which would allow my repairs done under our warranty. i became extremely disillusioned after bringing the car into kia due to an issue that can be tied to the manufacturer. we were denied service under the warranty which we are still under. our car is fairly new with less than 25k miles. we carried out all of the steps thus far including taking care of our investment, proving our car has been taken care off including keeping meticulous annotations (kept in the log provided by kia) and receipts to date. this is another example of big companies looking for loopholes and using tactics to swindle people of their hard earned paychecks. however, kia does not want to honor us. our paperwork/log/receipts are being taken apart with prejudice in order to not provide services and rectify this issue that is proven to be a defect. we are concluding that based on the poor handling of our case and many others like ours, kia and its affiliates /dealers and corporate, are not about safety and customer satisfaction. all we ask is that kia honors its warranty rather than finagle use on the fabricated notion that we are at fault rather than poor engineering.

Received letter from kia 'extending' the warranty to 120,000 miles to cover connecting rod problem that could result in engine failure. several months after receiving letter and car at 147k the engine failed failed while driving on highway, kia dealer said it was failed connection rod. now kia denies claim since past 120k. this is a known defect and should have been a recall!! very upset that kia knew of defect and is not willing to take ownership.

The door will open from the inside but not from the outside. after speaking to others i have found out that this has become a common problem with the sorento.

Complete engine failure. while passing a large truck on a narrow two lane highway the engine completely shut down midway through the pass. momentum allowed the car to complete the pass, but due to the speed and without power steering it was very difficult to maneuver. fortunately i was familiar with the road and able to make it safely to a pull off. my local repair garage determined the engine is seized, with metal fragments in the oil. have made multiple attempts to contact the dealer where the car was purchased. to date, no response. car is currently not drivable.

Have a 2012 sorento that constantly needs low beam headlights replaced because of a short that the service department can't figure out. i have found that shortly after replacing one bulb the other burns out within a week or less. i have replaced both at the same time and they will only last one month before burning out. i have a similar issue with the brake lights burning out as well. this is a huge safety issue and kia has said that replacement with oem bulbs should fix it. this is not the case for me, as i have tried oem and aftermarket both with same issue. this is an issue that many owners have had issues with via forums online.

Vehicle was on the highway at approximately 55 mph, ready to get off off ramp when vehicle started running rough and turned off, on 2-28-17 in the morning. we towed it to the kia service. they diagnosed sludge in the engine and that it has to be replaced. the vehicle only has 84k miles and the oil changes have been done every 3 to 4 k. they requested all the oil service records.

Engine failure engine stopped in middle of highway traveling at 55 mph straight highwayput family in danger 2016 june oil leaking all over ground and electrical failure pushed car to side of highway .140000 mile past warranty kia refuse to fix.

Letter from kia saying airbag may be issue. when i called dealer i told them airbag light was on and they said i'd be charged if nothing was wrong with it. this was not a recall according to kia. after looking online many other kia owners have faced same issue with the sorento and other kia models. under warranty, dealers have changed out seats and resolved the airbag issue. most cases though, dealer wants to charge to correct this very important safety issue! this should be investigated and made a recall for kia owners. if your department would investigate the number of complaints on this issue, i'm sure you'd agree that a recall should be issued. thank you for your time and i hope you will address this issue asap. *tr

Front driver side door handle inoperable from the exterior handle with no prior complications or damage ensued. known problem in 2011 kia sorento models and not resolved in newer models. this can cause major issues in safety especially in emergency situations. this should be resolved immediately.

Engin stopped in the highway didn't start after that. all the services done in the dealership. nothing wrong except engine frozen. dealer tried to start crank manually but didn't turn. i went through the dealer for nessasory help but failed. still the car sitting in garage in my house since that. i got all the proofs of the services and the black and wite print outs of the defects which mentioned. dealer didn't help me and i am still trying to find a lawyer to go against the company for the refusal for fixing my vehicle.

Leaking fuel and now car needs new engine.

The engine stopped, i have to buy a used engine, which i have the documents to show.

I had a burning oil smell coming into the cab of the car and smoke pouring out of the engine. i was driving home and noticed it when i got home from work. we took it to the kia dealership the next day and it smelled bad, but didn’t overheat. i took it in and it had multiple oil and fuel leaks. they replaced the valve cover gasket and fuel line and resealed the front cover and lower oil pan. this is very similar to another recall (recall #20v750000) they have on a different 2.4l engine. i called the customer relations at kia and they said that no issues had been related, but i’ve had many other recalls on my engine already and have a warranty on it.

Tl* the contact owns a 2012 kia sorento. the contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while his wife was driving, the check engine warning light illuminated with an abnormal sound coming from the vehicle. the vehicle was being driven to an independent mechanic however, halfway through the journey, the engine mount fractured and detached from the vehicle. the vehicle was towed to the independent mechanic where it was inspected and determined that the engine needed to be replaced. the vehicle was not repaired. a dealer was not contacted. the manufacturer was not notified of the failure. the failure mileage was unknown. parts distribution disconnect.

I was driving on a busy street and my kia started making a rattling noise when i pressed on the gasand then my check engine light came on check battery life and the oil light and then it diedwhile i was driving

Vehicle engine died while actively driving on main road. luckily, traffic wasn't too bad on this road, but we could have very easily been seriously injured in a car accident because of the situation. vehicle was operating fine until this moment, never had any engine issues until this moment, and vehicle maintenance was kept up with.

Tl* the contact owns a 2012 kia sorento. the contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had experienced a failure as the vehicle was in a idle motion. the contact stated that an abnormal noise appeared without warning. no leaks were present. the vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. the vehicle was not repaired. the failure recurred. the technician deemed the vehicle unsafe to drive. the contact did mention that the check engine warning light illuminated after the diagnosed test was ran. no dealer was contacted. the manufacturer was not notified of the failure. the failure mileage was approximately 157,000. parts distribution disconnect.

Tl the contact owns a 2012 kia sorrento. the contact stated that his wife was driving through a snow storm and the vehicle stalled several times. the wife pulled the vehicle over and called for a tow and a new battery was bought and the old one was replaced. the failure recurred on the same day. the vehicle was taken to an independnent mechanic who observed the vehicle shutting on and off and referred the contact to danbury kia (100a federal road, danbury, ct 06810, (203) 730-5737). the dealer recommended the starter be replaced. the repairs were completed but the vehicle loss acceleration the same day after it was picked up and shut off when it was pulled over. the vehicle was towed back to the dealer and diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer had not been contacted. the failure mileage was 158,000.

Hi i am writing you on behalf of my kia sorrento 2012 i’ve been having problems the last past nine months after my car wouldn’t start i supposedly assumed it was the battery so i had the battery changed in the lock at the battery is about 78 years old so i changed it after change that still drain after every month my car would just turn off in the middle of me driving or stopping at a stop sign when i put my ac or my heater on it drops idle and it makes the car really heavy to the point where it feels like it’s holding back my car has been doing this occasionally often on where i’ll be driving a long distance or a short distance with the ac on and as i’m parking turn off the ac in the car while i go up and down and will drop idol and just turn off the vehicle without any spiders i do not know what’s going on with the vehicle i’ve had it checked out every month for the last past nine months and paid for the diagnosis which they always keep on telling me there’s nothing wrong with the vehicle i have looked up my vehicle vin number and have put in the nhtse number and i have a form you recalls and they look like engine cesar an engine fire

While driving my 2012 kia sorento on the fwy. the engine stalled with no warning. the check engine light came on...i was able to put car in neutral and restart. it ran fine, but check engine light remained on. there was no apparent sounds of engine trouble ...so i continued my route. the next day it started fine, no bad noises, but check engine light was on...i was able to drive for approximately 20 miles until it stalled again while on fwy. was able to restart, but compression was low on engine, so i pulled off and had it towed to shop. they told me the oil was down 4 qts. and had catastrophic engine failure. my complaint is the oil light never cam on. i've seen other complaints similar to this...i'm wondering if you are doing anything to rectify this problem?

Vehicle engine seized while actively driving nearly causing am accident.

While driving the vehicle under normal operating conditions the tachometer will drop to zero and the car will start to sputter and stall. this occurs intermittently sometimes while on the highway sometimes at stop lights or stop signs. this vehicle only has 142k miles and has had the cam sensors replaced by the dealership but is still having issues that they don’t want to track down.

Car never has had engine issues and gets regular, routine maintenance. i had my oil changed three weeks ago as i do every few thousand miles. i was driving the other day and the engine started to sieze. the oil pressure light came on while driving. there was no oil in the car. car was towed to mechanic and no cracks/leaks were found. there is a safety recall currently for the engine bearings being prematurely worn causing engine to malfunction and sieze. my vin was not listed under this recall, however, the mechanic suggested it is an internal/engine problem, thus quite likely due to these worn bearings in the engine.

Went to check my headlight bulb as my headlight stopped working again after just replacing the bulb a few weeks ago. what i found is that the connector to the bulb was completely melted

My driver side headlight and passenger side turn signal keeps going out and i’ve taken it to the auto shop to be fixed multiple times it fixes for a few days and out again but the build doesn’t burn out because sometime if i turn the car off and back on it will come back on or if i got a bump it will go out.

The air bag light is on and steady. mechanic has informed me that steering wheel air bag has a problem and none of the air bags will deploy if there is an accident. i see there are other complaints about same problem. why have these complaints not resulted in a recall?

I was driving and suddenly heard a knocking noise under the hood and then all of the lights came on and it broke down and i had to pull over on the side of the road then it started smoking and then it caught fire. this all happened within 20 minutes on 12/10/2020. it was in cobb county ga off of ew connector and in between fontaine rd and floyd rd.

Tl* the contact own a 2012 kia sorento sx. while driving at 65 mph, the vehicle began to decrease in speed. the contact pulled over to the side the road. as the vehicle stalled she notice black smoke coming from underneath the hood. the check engine warning light illuminated. the vehicle failed to restart and was towed to the contacts residence. the vehicle was not towed to independent mechanic or dealer for diagnostic or repairs. the manufacturer was not notified of the failure. the failure mileage 150,000.

Passenger side headlight went out. the clip on the housing that holds the headlight was broken. replaced it. light started working then went out again. this time the wires in the housing came loose. light out again. it doesn't matter if the car is stationary, in motion, it'll work when it wants to. as for the body of the vehicle....pulled into a car wash to spray it off. turned around to start and noticed on the driver side mirror a spot of paint missing about the size of a quarter. down to the primer. the paint is dark cherry pearl. there is no scratch, dent, or anything that caused it.

Have had the to replace the right cv axle twice in the past 40k miles (once at about 118k and again at 150k) mechanic told me this has been an issue in kias

At approximately 120k miles, we randomly checked the oil prior to taking a road trip and noted the dip stick was dry. the car was down several quarts of oil. no oil light ever came on. since then the car has been evaluated by more than one mechanic with no leaks found. the car has had routine maintenance as recommended since it was purchased. it requires a quart of oil about every 500-700 miles.

Intermittent connection to passengers side headlamp bulb, causing overheated connector and wiring.

Lh low beam not working. replaced bulb and it didn't fix. swapped with rh bulb to make sure it wasn't a bad new bulb and that didn't fix it. hi beam and park lamp work fine. researched online and seen this is becoming a common problem.

I was driving on the highway going from arizona to utah, suddenly i hear a loud knocking noise coming from the engine. the car starts losing power and then completely seized up, luckily we were able to pull over. we turned off the car and tried to turn it on again but it wasn't turning on.

On 12/27 the rear passenger door handle fell off when my 10 year old daughter attempted to open the door and it was fixed by the dealer with a cost of almost $300. the handle was in her hand. yesterday the rear driver door handle fell off when i attempted to open the door. this is very dangerous in that without the handle you cannot open the doors from the outside, and as such emergency responders would not be able to reach the rear passenger in an emergency situation. we have canals next to the road in south florida. thus i am reporting this. two different door handles in two weeks. very dangerous.

Sunroof exploded while driving. *tr

I noticed that upon starting , my kia let out blue smoke. i saw no warning lights, no oil on the ground, no indication of a serious problem other than the smoke. i have a little over 95,000 miles on the car and a 100,000 mile warranty i made an appointment to service the car and have it looked at. everything was running fine and driving fine. three days later, the check engine light came on. no other indicators were present. i drove the car a short distance and it seized up while i was traveling at about 45 mph. i changed the oil on a regular basis & did the normal service work. the car was towed to the dealer. the dealer inspected the car and said it needed a new engine and rear end. the rear end would be covered under warranty but the engine would not. i did not have my receipts for oil changes. i am trying to get kia to honor the warranty. they will cover the rear end but not the engine at this point. *tr

Tl* the contact owned a 2012 kia sorento. while driving 60 mph, the vehicle abruptly decelerated. the contact was able to coast the vehicle onto the road shoulder, attempted to check under the hood, and found that the engine was on fire. the manufacturer was notified. the vin was not available. a police report was filed. the vehicle was destroyed. the approximate failure mileage was 62,000. *tr

The engine started burning oil, the engine had 65,707 miles when we notify the dealership where we bought the vehicle. we asked the dealership people to replace the whole engine and they only rebuild it. we're so upset and not supported since we are still paying a lot of money for this vehicle and not having guarantee o how long this fix will work. *tr

Catastrophic engine failure, stationary, engine seized up after owning it for 10 months. 104,000 miles, oil changes regular, metal shavings in oil, no oil lights or engine lights on. *tr

While driving approximately 35 miles per hour on a paved city road, the driver's side front wheel caved into the vehicle (detached from the vehicle). the vehicle had never been in an accident nor hit any significant holes. the incident was spontaneous without any apparent cause. the vehicle was towed to a kia dealer, who found that the bottom bolt of the strut had broken and fallen out.

Driving on a city highway at approx 40mph, engine died, check engine light came on. lost power steering etc. coasted to side of road, car would not restart. had to call towing company to get it to kia main dealer. engine had completely seized (spun main bearing). it has had regular maintenance using mobil 1 synthetic oil. engine was at 111,000 miles and is being replaced under kia 120k mile extended engine warranty.

Tl* the contact owns a 2012 kia sorento. the contact stated while driving approximately 40 mph, the vehicle stalled with the check engine and oil level warning lights illuminated. the contact shifted the vehicle into neutral and the vehicle was pushed to the nearest parking lot. the contact had the vehicle towed to her residence. the contact stated an independent mechanic came to her residence and diagnosed the vehicle with an engine rod bearing failure. the manufacturer was not notified of the failure. the failure mileage was approximately 170,000.

Headlights intermittently turn off while driving or don't work when you turn the car on and then will randomly start working again. it is usually just one headlight, but did have both go out one night.

Vehicle was being driven and completely shut off, came to a stop and started to smoke, a fire ignited and consumed the front end

I was driving and heard a knocking sound. i came to a stop sign and the car stalled. it restarted but had no power. i turned and tried to go a little further had no power. i managed to get the car off road and into the bypass lane. car would not start again. i had to call for tow truck.

The motor seized causing the vehicle to stall. i was driving winding mountain roads at a consistent 40-45 mph and when i took one of the curves, the motor seized causing the power steering to also fail. which made it very difficult to steer away from the cliff adjacent to the road. my mechanics replaced my motor but said the original motor was completely seized to the point that he couldn’t work on it.

When turning blinker on headlights will flash a few times then turn off very completely so dangerous

Engine seized while rolling to a red light.

Tl* the contact owns a 2012 kia sorento. the contact stated that when the vehicle was started, there was smoke coming from the rear of the vehicle. the vehicle was taken to greenway kia of rivergate, 1536 gallatin pike n, madison, tn 37115, but was not diagnosed or repaired. the contact mentioned the dealer only completed an oil change. the contact also stated that while driving, a very bad knocking noise occurred that was coming from the engine. the vehicle was towed back to the same dealer and was diagnosed that the engine needed to be replaced. the vehicle was not repaired due to the repair fees. the contact mentioned that the vehicle was just purchased sometime in february from the same dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

My airbag is on, when i was parked in the parking lot when i noticed it . i thought it would turn off, but it still on and that was 3 weeks ago.

When driving on a highway, the tachometer drops to zero and the power decreases, but the engine doesn't stop running. then it smells like something is burning, and i pull off the road, turn it off, and start it again, then it goes back to normal. it has been doing this for a few months already. also, i have had this car for almost 4 years and have replaced the headlights, tail lights, and blinkers numerous times. i'm at the point that i'm afraid it's going to burn up. btw, the engine temp light remains normal. also, sometimes, the engine will stop when i stop at a light or sign, but then is normal when i start it again.

When me and my husband purchased the suv used in 2016 from a huyndai dealer that is local, there has always been a sensor lit that we had no clue what it was. we were never told anything about it, they told us the vehicle was in good condition that it was inspected and everything. we took the suv to kia in 2019 to have the oil changed, and had them check the motor to see if they could explain why we were going thru oil weekly. while we were there the service person told us that the ocs mat does not function that it needs replaced and that is what that sensor is for which we would have not known and the dealer that sold it to us never told us anything. i figured it was a weight sensor for a child as i am not an expert on the safety of vehicles.... also, we were told that when the dealer sold us the vehicle as is that they never had a safety inspection done prior to put it on the lot. the last documented safety inspection on the vehicle was done when it was sold brand new when the first original owner bought it from the kia lot i believe in another state. kia told me that they have to do the safety inspection before selling it on the lot because a non kia dealer sold us the vehicle. i did contact california state about my complaints and was told there was nothing that i can do to prove i didn't cause it but i have never been in any accident in the suv that would cause the airbags to go off..... i am driving daily with my children in the car without working airbags. i cannot afford to replace the ocs mat and i believe i shouldn't have to. also, we have had issues with our gasket that we had to get fixed, we are constantly going thru oil and we only drive it around town. we are having to add oil in it every week so the engine does not blow. we now have a vacuum leak in the gasket.

My driver's side headlight keeps going out. at first i thought it was the bulb and i changed the bulb but it was still out. i went to my mechanic and they fixed it. while i was driving down the highway going about 55mph the light went out. i took it back and they fixed it again. the light stayed on for a day, then went out while i was again driving about 55mph on the highway. the next morning when i turned them on again it came back on so i thought it was fixed, then while i was on that same highway it went out again and it hasn't come back on.

I was just driving down the road and made right turn and airbag light came on and turn of and came back on and stay on want go off

Vehicle was in motion when the engine failed on a major highway. replaced engine 2-3 years ago for the same reason, turned into local kia dealership and they refuse to replace the engine saying its not covered under warranty. the dealership is refusing to do a full inspection of the engine. contacted kia consumer affairs and they're also refusing to let dealership perform a full inspection of the engine to determine cause of failure. vehicle has been at monroeville kia since 06/12/2020 and they have been extremely poor in keeping us updated of progress or not. kia recall number sc147 nhtsa number 17v224000

I have faulty airbags in my vehicle why is there no recall vehicle hasn't been wrecked. airbag were never deployed. my vehicle is not safe without airbag repair, as long as the airbag light is on on the dash the airbag system fails inspection. it needs to be a recall this is a safety hazard and cause death if i was to be involved in an accident.

Airbag issues with this vehicle vehicle is not safe to drive kia needs to recall airbags may just save a life and mines is at state here... passenger seat airbags disabled and will not allow other airbags to work if i become in an accident. please help me with this issue i'm fear of my safety

I purchased a kia sorento on july 21 2020 after test driving the vehicle the air bag light popped on the sales man took it to one of their on site employees and they hooked up the code device no codes appeared so he suggested its just a sensor problem and told me it shouldn't be much take it to a kia dealership. i did in which couldn't get in to see the service department until today in which i had to pay out of pocket for a diagnostic test and they found that the ods mat was faulty. i told the service guy that the car lot took the seats out to clean the suv for sale and he told me they damaged or broke the ods mat. i contacted the seller and stronger expressed my feeling about my vehicle is no longer safe to drive and the only thing he said to me is my payment due august 31 today is the 10th and this replacement will be over 2300 that i can't afford and the vehicle is no longer safe for me and my daughter. i really feel they knew it was a problem with the air bag and just tried to make a sale saying it was a sensor issue that kia will have to reset.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving 45 mph, there was an abnormal sound coming from the engine. the vehicle stalled and shutoff with the check engine warning light illuminated. the contact stated that there were children in the vehicle. the vehicle was pulled to the side of the roadway and was towed to the manahawkin kia dealer, located at: 270 nj-72, manahawkin, nj 08050, where it was diagnosed that the engine seized and needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall on the vin. the contact was referred to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 93,000.

My kia sorento 2012 engine suddenly caught fire while driving on a major desert highway which my insurance upon inspection determined it was caused by a piston rod piercing the engine which although other kia models are part of a recall and class action lawsuit, my vin was not included.

All interior lights and dash lights have completely stopped working - back up camera does not work any more either. replace the fuse and it blows immediately. had the car looked at and they informed me a dealership would have to fix the problem- it’s an electrical issue.

I own a 2012 kia sorento. while driving at various speeds, the vehicle loss motive power and stalled without warning. the vehicle was towed to the dealer. the vehicle has not been repaired. the failure mileage was 150000.

The air bag warning light comes on and off. i took the vehicle to dutch miller kia in charlotte. the service manager said i would need an ocs mat replacement on the passenger side seat. the light was discovered while vehicle was in motion.

Vehicle was parked in a shopping parking lot. when we returned to the vehicle, i - the car owner - unlocked the car with the fob for passengers to load the vehicle. as the rear passenger grabbed the door handle, it came off in her hand. this is the 2nd time this has occurred. the first time was years prior under the same conditions, same passenger rear right door. i paid for repairs out of pocket that time because the dealership stated there wasn’t a recall. i am sure this handle should be recalled clearly after happening twice for no understanding reason or aggression.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. the vehicle was towed to dutch miller kia located at 335 mccorkle ave, charleston, wv 25303 however, the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.

My engine started knocking when i got off the highway and stopped to make a left turn. i got to work and waited a few hours then checked the oil. i found the oil was low and added more, i turned the vehicle on and still heard the knocking. i have been having a lot of issues with keeping oil in my vehicle, there are no leaks, drips or anything on the ground. i have noticed water like liquid dripping from around the exhaust just rear of the oil pan and frame and my rpms drop when from about 800 to less the 500 when stationary. i keep up with all the oil changes with the kia dealership in my town, did what recalls were requested by kia. my vehicle has approximately 143,800 miles. i checked for any recalls and found my vin number was unrelated to any.

Tl* the contact owns 2012 kia sorento. the contact stated that while driving at 50 mph, the oil level warning light illuminated. the contact pulled over and turned off and restarted the vehicle. the contact stated that the vehicle shuddered while idling. the vehicle was taken to smith chevrolet inc (1911 eastern ave, gallipolis, oh 45631) to be diagnosed. the contact was informed that the engine bearings were defective. the vehicle was not repaired. the contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling) as a possible solution however, the vin was not included. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline to file a complaint. the failure mileage was approximately 102,000.

Vehicle unexpectedly will intensely jerk and immediately locks up the driving controls as the engine stalls and starts to seize causing the vehicle to stop while driving on highways, and restraining from any acceleration, steering, or power use.

While driving on a four lane highway, the car's engine just cuts off on its own while i was in traffic. all of the lights on the dashboard come on. i put my flahsers on and it allowed me to restart and drive and it did it again. the third time i started it, i turned off on a less crowed road to get to another stretch of roal and drove very slowing for about 10 miles to get it home. i could smell something coming from under the hood and i didn't park it in the garage. the smell was strong and the hood very hot to to the touch. i didn't want to chance it catching on fire. what should i do? i keep the oil changed and had it done on 6/22/2020.

Tl* the contact owns a 2012 kia sorento. the contact stated that vehicle continued to roll forward when the gear shifter was placed in the park position, without warning. the contact received notification of nhtsa campaign number: 15v626000 (power train). the vehicle was taken to gunther kia (1900 s state rd 7, fort lauderdale, fl 33317) to be repaired. the contact stated that the failure recurred. the same dealer was contacted and informed the contact that the recall repair was a one-time free repair. no assistance was provided. the vehicle was not repaired. the contact attempted to contact the manufacturer however, the phone number provided was for roadside assistance. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,000.

The vehicle, a 2012 kia sorento with 95719 miles, is up to date on all recalls as it is regularly serviced at the dealership. while entering a busy highway on 6/13/2020, and accelerating past 45mph, the engine stalled. the check engine and battery lights came on, making it seem like the car wasn't even started. we were able to pull the vehicle off to the shoulder, put it into park, and tried to start it again. the car acted like normal on starting (starter turned, power was available) for everything but the engine turning on. we called a tow truck and the family mechanic. the alternator and battery were fine, no error codes were detected on the can bus reader instrument, so everything seemed normal on the computer. after numerous attempts to start the vehicle in park, the vehicle was able to start in neutral. this is a potentially deadly stalling fault for a vehicle to have on any roadway. *tr

Driving on the thru-way going 65 mph when my vehicle jerked forward suddenly. i was able to pull over, vehicle lost control of steering and brakes and completely just 'shut off' on me with no fore-warning. called aaa, tech. could visibly see a belt which had ripped out of engine and was dangling under vehicle. i then had vehicle repaired- a new belt was installed , a brand new alternator, new brakes, oil change. 3 weeks after this event, i was again driving on the thru- way in almost the same exact location and this happened again. . my vehicle just went dead, this time slowing down and dying. called aaa , they serviced me off the thru-way (thru-way division) and upon having vehicle looked at my choice shop.. i was told that my vehicle had completely seized (was now totally dead) and was non- repairable without a new engine. also told that my vehicle had little oil even though i had only 3 weeks prior gotten an oil change and car repairman could not report any physical issues with oil connections, ie. gasket leak, drain plug, seal issues. due to the amount of monies i have spent from day 1 on this vehicle, my experiences and the lemon the vehicle has proven to be, i find this incredibly unsettling and know that there were issues going on with this vehicle prior to it going onto the road that should have been repaired and were not due to no fault of my own. aside from these issues, in past there were several other problems related to the locks and windows locking on there own while vehicle in motion and fuses related to this as well as the vehicle shocking me when opening drivers side door handle which is incredibly unsafe! i request that someone please look into the recall withholding which has come to light with kia and my vehicle qualifying for these recalls as kia has told me that they are unwilling to assist me financially as well as west herr.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving uphill, the driver’s seat belt tightened. the contact attempted to loosen the seat belt however, the retractor failed to release the seat belt. the contact stated that the retractor permanently ceased in place and was inoperable. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the driver’s seat belt mechanism needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000.

My air bag light are on all the time when i start up my engine and my vehicle hasn't been in an accident and i was wondering is that normal? i've have gotten my inspection and everything passed.

The vehicle was sitting in the driveway approximately 30 to 45 minutes after having been driven. i had noticed nothing unusual when driving the car. i walked outside to the driveway and flames were visible inside the car. the car was unoccupied and was not running. the switch was turned off and the keys were removed. the doors were locked. i unlocked the doors and put the fire out with a pan of water. i let it cool off and cranked it and moved it out of the driveway to the side of the road. i removed the battery cable for safety reasons. the emergency flasher switch apparently had melted and the flashers would not turn off.

I had my car serviced on 3/13/2020. i had a cracked valve cover gasket. i drove my car on 3/15/2020 to my dad’s house. it was parked in my dad’s driveway and turned off. about 15-20 minutes later it was on fire. the fire was on top of the hood over the engine area. within minutes the whole front half of the car was an inferno.

I went to the dealer and they told me i have to replace my ocs sensor in the passenger seat for $ 2100-$2300. they said the air bag won't work. next to me was another woman being given the same info at the dealer and online i have seen countless complaints. this should be a recall. ridiculous!!!!!! *tr

My moo roof shattered for the second time in 5 years. nothing hit it, it was parked the first time and we just happened to be standing next to it and heard it start to shatter, yesterday i got in it after it was parked in my garage started to drive and heard this pop/ crackling sound and it happened again! this can’t be bad luck twice in a row like this. i did nothing to it, was not hit by anything and now again, shattered!

I continue to have starting issues. sometimes it starts many times it doesn’t. also i have replaced my head lights and blinkers several times. it’s as if there is a shortage inside the car somewhere. i have been reading many consumers having the same issues with the same vehicle i have 2012 kia soento. i’ve spent so much money trying to get this problem handled but i am convinced this is something electrical that has to do with manufacturing.

Vehicle shut down while stopped at a red light and the engine began smoking. towed to the dealership (kia country if savannah) where they had 14 other 2012 kia sorento waiting for new engines. major catastrophic engine failure. slug in the engine even though there has been routine oil changes. claimed the engine wasn’t getting oil but oil had been changed the day before with no reported issues.

I have a 2012 kia sorento. i had issues with a recall when the dealer used a probe to look for metal shavings in my motor. car started burning oil. after 4 months of arguing with the dealer, kia finally replaced the motor in january 2018. now on 3/9/2020 i am 4 hours away from home. i smell gas and then my car burst into flames. kia has a recall on "certain" 2012 kia sorento's however my vin is not one. if that is the case then why did mine catch fire.

Vehicle i burning oil(not leaking) and kia dealer and kia headquarters in california have diagnosed the problem and acknowledged this problem. however, their policy is not to replace the engine until the engine blows (must show the proper fault code). it is smoking and the burning smell has been there for 3+ months. returned to dealer 3 wks ago and was told the same. i'm told the engine has a lifetime warranty, but that won't matter if the car catches fire and then my insurance has to pay, not kia. this is unacceptable. multiple r.o.'s on problem with rick case kia at gwinnett place in duluth, ga. 770-476-2800

On the afternoon of 2-27-20 i was driving on i-25 headed south, near mead (between loveland and denver) i was traveling around 80mph in the middle (3) lane when my sunroof shattered for what seemed to be no reason at all. glass rained down everywhere and i feel very lucky that it wasn't the cause of a major accident. this is a busy section of i-25 and there were a number of cars nearby, all going 70+mph. i heard no impact to the sunroof whatsoever. it just sort of exploded. it seems to me as though the leading metal edge was flexing and air got under it in such a way, that it just peeled back. i have the metal piece shown in the pic attached. the end of that piece of metal landed on my right forearm; glad i had both hands on the wheel.

At 97k miles, the airbag sensor light came on. after a $134 kia service visit, they determined we needed to replace our passenger side seat for an ocs sensor, at a cost of $2,550. the airbags have never been deployed in the vehicle. after reviewing many websites (and nhtsa), i see that this appears to be a common problem with this vehicle. there was a recall on the drivers side airbag clock spring, but it does not appear to be directly related to this issue with the car.

Had tow truck company pick up my kia a week before christmas 2019 because check engine light and recall issue. i pick my kia up 2-3wks later and the driver side seat adjust is hanging off never has that been broken kia said it arrived that way. that’s complete trash i had no issue wit that seating adjustment and now it sets off starks it’s dangerous kia claims no responsibility and i have my husband as witness neighbors friends i’ve given rides. never broken til tow driver and findlay kia has my vehicle

The vehicle died while driving and would not start. vehicle towed to a local mechanic where it was discovered the engine had seized. vehicle maintenance was up to date and the last oil change in the vehicle took place just 15 days before the engine seized. there were no warnings, no sounds, no dash board warning lights before the breakdown. car simply died.

The air bag light in the instrument panel is on. according to universtiy ford/kia dealership in durham nc the airbag sensor is bad in the passenger seat. the estimated repair is approximately $2200.00. this vehicle has 142,000 miles and i think kia should pay for this. to repair will require a new seat. according to kia service the airbags no longer will function or may be activated prematurely.

My car has been having strange intermittent engine troubles & symptoms. (the first symptoms appeared in september 2019) it started with the accelerater going out on the highway over about 50 mph once or twice randomly. about a month later it did it again. and then this time it also stalled at a stop sign. other times it feels like the car engine hiccups. it will lose power and come back on within a half second. and then continue as if nothing happened for another month. recently the symptoms are happening more often. it is terrifying. i can't drive on the highway because i am so scared. at this point, these symptoms have now taken place numerous times and it doesn’t matter what speed - when in motion up to 60-70 mph, around 30 mph, at a stop sign, when i was trying to turn left, etc. i have taken it to a mechanic several times since the first symptom. and i have taken it to a kia service location. all have said the car seems to be running great and there are no codes showing up or engine lights coming on. they cannot see anything wrong with the car unless the symptoms appear. i have seen some articles online about a recall for kia's of my year with the same symptoms, but this recall is not on my vin? i am honestly so upset because i loved this car. i have been looking for a new car, but i really just wanted to get this fixed. i do believe my car is affected by the other recall, but why isnt it showing up? what do i do? this car is putting my life and other peoples lives in danger. i have a lot of travel coming up and i don't know what to do. i need a safe car and i am terrified to drive right now. can you please help me?

While driving the engine seized up leaving the vehicle without power. had to coast car to the shoulder of road and was later removed by a tow truck. was traveling north on state highway 83 in monroe county ga.

Driving to work this past tuesday 12/24/2019, while driving my car did this jerk move and then all the electrical signs popped up i couldn't brake or steer my stirring wheel .its as if my car locked up on me. luckily i was able to turn off a side road avoiding on coming traffic. and but the car in park. i was stuck for 2 hours. my check engine light was the only light that stayed on. i couldn't start the car at all. luckily i called my cousin to see if she could try and give me a jump too see if it worked. in which it did i then took my vehicle up to auto zone where they out it on the diagnostic machine. where my battery and alternator were fine. it was very scary for this vehicle to have shut off on me like this i am just glad i was not on the highway or it could have been a really bad outcome for me. the upload option isn't allowing me to upload the video or my picture from the say it occured.

My car is starting to rattle on cold starts only. it now has 142000 and still has the issue. i took my car to summit place kia and they said my car doesn't fall under technical bulletin 140 even though it falls under the engine type and manufacture date. i do routine maintenance with records and they said i missed the replacement window because i bought the car used. after reading multiple other complaints they have had the same issue then complete engine failure. when will kia take responsibility and replace the engines that they manufactured incorrectly? i have been dealing with kia since june of 2018 to help resolve this issue because 140 describes the issue to the exact problem and the sound provided matches the same issue i have. bulletin 140 describes what needs to be fixed and how it needs to be fixed but kia wont replace the defective problem and wont take responsibility for it

Since i purchased this vehicle brand new in december 2011 i have had to replace the headlight wiring 4 times and have to change the headlight bulb at least once every 2-3 months. each time i have had the wiring harness replaced after the third light bulb change the wiring harness begins to melt and then loses connection with the bulb therefor my headlights are intermittent.

Vehicle with just over 88000 miles airbag light came on dealer says will be anywhere from 1500 to 2600 dollars to find and replace issue. other sorrento owners complaining online about same issue. on initial start for the day airbag light came on and wont go out

Complete engine failure of the kia sorento. took the vehicle in for normal oil change and investigation of a noise coming from the front of the vehicle. when technician drove the car on a city street, the engine completely died on the road. technician pulled off to side of the road and had it taken back to shop. when investigating, found that there was no oil in the engine. no low engine oil pressure or check engine light was present.

The car had emissions issues, attempted to repair, after installing all new parts ourselves still was showing emission code, looked up if there was a recall, and there was a safety recall on the engine due to poor machining can cause the engine to seize and cause operator to loose control. contacted kia and they towed the vehicle to a local dealership in kingston ny. originally claimed they would replace the engine and two other recalls. two days later received a call from the kia dealer stating that they would not change the engine due to the fact the emissions light was on and that we had worked on the car. the emissions code is unrelated to the issue of the recall. the car is still with the original owner. do they still have to do the engine replacement regardless of us attempting the emission issue? her 16 year old daughter was going be the one driving the vehicle- we are concerned that the car is unsafe due to the recall they are refusing to repair

I drive kia sorrento 2012, its at 117,000 miles. for the last 6000 miles my car has started burning through abnormally high amounts of oil. it doesn't give any warning signs and the low oil warning light never comes on. for my last 3 services which were in june, august and november, all well before i was due for oil change, i was told that there was next to none oil left in my car. on nov 16th, while i was driving on a freeway my car without giving me any warning or indication that oil was running low, decelerated from 60mph to 30mph and the check engine sign started flashing. i pulled aside and got it towed to a nearby car auto repair shop. i was told that there was next to none oil in my car and because it had been running without any oil my engine was all damaged. i was told that my kia needed engine replacement. i was also told that the mechanic didn't find any leaks or other reasons why oil might be getting consumed so quickly. i searched online about why i might be having this problem and found that many other kia owners across america are experiencing same problems with abnormally high amount of oil consumption. since then i have been trying to get in touch with kia corporate to see if they might be able to help me figure out what has been happening but i have been unsuccessful.

Code :p0014 exhaust camshaft position timing. i was driving with my children on the highway.

Tl* the contact owns a 2012 kia sorento. while driving 65 mph, the contact heard an abnormal noise and the vehicle began to decelerate on its own. the contact parked on the side of the road and turned off the ignition. when the vehicle was restarted, multiple unknown warning indicators illuminated. the vehicle was towed to an independent mechanic who stated that the bearing was fractured and the engine needed to be replaced. the contact associated the failure with nhtsa campaign number: 17v224000 (engine and engine cooling). the vehicle was not repaired. the contact called ron bouchard's kia (located at 488 old union turnpike, lancaster, ma 01523, (978) 345-1800) and informed them of the failure. the manufacturer was notified of the failure. the failure mileage was 167,000.

The ocs (occupant classification sensor) has failed, resulting in the passenger side airbag failing in the "off" position. the cost to replace is in excess of $2,000... a price that will leave many owners without a functioning passenger side airbag. kia has extended coverage for other failing airbag components (clock spring), it is odd they would leave their customers exposed by not covering this one.

Had two motors replaced. the catalytic converter crumbled when mechanics replaced motor now want to charge me 3000 why would this crumble and should be replaced as engine probabaly damaged it may have even caught fire and didn’t know

When i used my defrost this crack came up and kept spreading while i was driving. and i have not been in a wreck with this vehicle

While driving the vehicle in normal highway traffic the engine completely seized and the vehicle turned off in the middle of the highway. the car was in motion in normal traffic. the steering wheel became extremely tough to turn and maneuver. hazard lights were turned on while streering with much dificulty toward the side of the highway. the car would not turn on. the car was towed to a kia dealer in san juan, puerto rico. they have denied the recall under kia recall sc147. this seems to be a dangerous accountability error on the dealer.

Tl* the contact owns a 2012 kia sorento. the contact stated that the engine stalled and the check engine warning indicator illuminated. the contact was able to coast to the side of the road. the vehicle was towed to the contact's residence and later towed to an independent mechanic. it was diagnosed that oil was in the engine, which caused it to seize. the mechanic stated that the engine needed to be replaced. the vehicle was not taken to a dealer and was not repaired. the vin was included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000.

On a busy highway rt.70 vehicle decals got to flashing on the dash broad all of them. than lost all power.couldn't use flashers or anything. and got over to the shoulder .wait a few minutes nothing had to get it tow back to my sons. try a jump after 3 minutes the vehicle shut back down .battery show good .

Sometime when you start the car the rpm's will not move. the car will go for a little while then you give it gas and it will not go. you have to stop..turn the car off and restart. it has done this a number of time lately.

Tl* the contact owns a 2012 kia sorento. while driving 60 mph, the vehicle seized in the middle of the road, and the low oil level, battery, and check engine warning indicators illuminated. the vehicle was towed to an independent mechanic. the contact associated the failure with nhtsa campaign number: 17v224000 (engine and engine cooling). the vehicle was then towed to scott harvey kia (located at 1710 n olden ave, ewing township, nj 08638, (866) 548-4303) where it was diagnosed that the long or short blocks needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 136,000.

My 2012 kia sorento lx has 144,566 miles on it and has been maintained regularly since i purchased it in july 2018. in october 2019, my vehicle was in motion going roughly 40 mph when the vehicle suddenly lost power. the engine began knocking and the steering wheel locked up. upon coasting the vehicle into a nearby parking lot and attempting to start it, the vehicle began making an intense knocking noise coming from the engine. the vehicle had trouble maintaining power and continuously cut off, even after putting in a new battery and alternator. upon checking the vehicle to see if it would throw any codes, it threw a "misfire in cylinder 2" code. upon having the car inspected, i was told that it will need a new rod in the engine. this car has under 150,000 miles and has been maintained meticulously, but randomly threw a rod as i was driving down the road. after doing further research, it became apparent that 2012-2018 kia sorentos have been recalled for this exact problem; my 2012 sorento, however, is not covered under the recall according to a vin check.

I brought my 2012 kia sorento to dorschel for the sc147 recall a couple month ago. they said my engine was not being replaced because kia is only replacing engines for this recall if they stop working. they did not tell me i had any other issue with my engine, although kia's recall tells them to inspect to the engine for issue. i was directed to keep driving it until the engine stops working. now my engine has major issues. while driving it was having tought time picking up speed when i enter a 55mph road and i could not accelerate fast. the car kept sputtering and shuttering, causing a car to almost hit me from behind. this is only a 2 months after they inspected it and found no issues. dorschel kia says it is a timing chain failure and compression problem, bent valves and such, oil sludge and that this has nothing to do with the sc147. i also had really excessive oil consumption (1qt every 300 miles) since the sc147 inspection was performed. why? now kia company is saying this is not theirfault. i believe either dorschel was negligent in their engine inspection performed the sc147 recall, or the engine sludge was caused by the root caused of the sc147 problem, which caused the other issues. or something during the inspection of the engine for the sc147 problem caused others issues that lead to my current situation. i had no engine problems before i brought my vehicle into dorschel kia 2 months ago and then i had all of this happen. what did dorschel kia really do to my car to make it fail so quick? this seems very suspicious to me.

Tl* the contact owns a 2012 kia sorento. the contact stated that both headlights failed to remain in their headlight sockets. the headlights were loose and hanging off the front end of the vehicle. there were no warning indicators illuminated. the contact's wife took the vehicle to be serviced at an independent mechanic and was informed that the entire front headlight component needed to be replaced to repair the failure. the manufacturer and dealer were not notified. the vehicle was not repaired. the failure mileage was unknown.

The engine on my 2012 kia sorento ran out of oil without any warning light or other indication of problem. was driving at highway speed and accelerated to get around an 18 wheeler and the acceleration cut out, causing cars behind me to have to slow to avoid running into my rear. the sorento quickly became very sluggish and progressively slowed down. i changed lanes to the right when safe to do so and stopped the car. i looked for problems under the hood and then checked the oil. the oil was completely empty. the engine oil light never came on and i had no warning that the oil was low. i had the car towed to a repair shop who said the motor is blown and must be replaced.

I was turning onto the hwy. when without warning or any dash light warnings my engine made a loud noise like it fell apart and i lost power pulled to side of road. called kia they had it towed to dealership. 2 days later dealership tells me the engine spun a bearing. there is a recall for the same reason on this but they said its not on my vin. # and it will cost $9,500.00 to get and install a used 78,000 mile engine in it, why would i put a similar used engine in it to have the same thing happen again. my engine is 1000 miles over its warranty. very frustrating.....i looked on this site and i see a lot of people having the same problem. i'm glad i was just entering the hwy when it happened not doing the 70mph speed cause it may of had a much worse outcome. something needs to be done to correct this thanks for reading my report.

The ball bearings went out on the front end causing both my front tires to wear right down to the wires on the tire treads. within a few weeks of fixing them the engine seized in my car for the second time. while my 16 year old was driving it on the highway she sudden lost power and the vehicle started to slow down. she pulled off the road and had her brother take over driving it. he could not get it to speed or to shift so he put it in manual to get it off the highway. once off the highway he called me. i followed him less then 4 miles to the local mechanic who listen to the engine and said to park the car as the engine was about to go. in the process of driving it home less then 2 miles the engine completely seized up.

My suv has not encountered any incidents that involve the air bags to deploy. yesterday while leaving work the air bag warning light came on after i started the vehicle and the light still has not turned off. looking at recent complaints it appears that kia has an issue that needs to be fixed nationwide.

Tl* the contact owns a 2012 kia sorento. while the contact's daughter was driving 70 mph, the engine completely failed without warning. the vehicle was towed to hart kia (1361 e main st, salem, va 24153, 540-444-4444) where it was diagnosed that the engine failed. the contact was also informed that the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 118,000.

Last july my husband had changed my brakes and then went for a test drive just to make sure everything was working properly. well, the engine shut off in the middle of driving. called kia and had it towed there(unreimbursed) replaced engine told them that sometimes the transmission would hesitate to shift into gear. kia said nothing was wrong. now, a year later still trans problem. took to master mechanic that has a trans shop and that has been in business for over 40 years. he said it needed a software update from kia for a hard transmissikn shift. called kia they said they had to "research problem", but had never heard of this happening. also, my car shuts off if i have to do a hard brake even after my engine being replaced. also, my gas lid wont open, my mirrors had stopped moving and my windows all stopped working. having major electrical problem with fuse box. apparently something is not grounded correctly kia and is shorting out all my fuses. but i have to pay all this money to have a car that is barely that old have so many problems. if i could sue them for damages under lemon law i would. very upset and scared to drive car and i have a ten year that is always in the car with me. please investigate

Tl* the contact owns a 2012 kia sorento. while the contact's nephew was driving approximately 50 mph, the engine seized without warning. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic who diagnosed that the engine seized and needed to be replaced. a dealer was not contacted. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was informed of the failure. the approximate failure mileage was 115,000.

Tl* the contact owns a 2012 kia sorento. while driving at any speed, the headlights went out intermittently without warning. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 121,000. *tt the consumer stated the headlight was replaced. *tr

Panoramic sunroof spontaneously exploded / shattered while driving. *dt cuts to hand on steering wheel from falling glass. *jb

Driving on the interstate or in town, i lose all power with no warning other than a jerk that feels like i have been hit in the rear. then it goes dead. i crank it back up and it runs for a while then repeats. i took to kia dealership and left it today, but they are saying it is not part of a recall, after kia corp. told my father last week that it was a recall on the power train control module. it is there now to be checked 1st thing in the morning.

Air bag light on. air bag light came on while driving. no accident or anything to set it off. nothing but problems with this model and this is the icing on the cake. so unsafe!!!

July 2016, while hwy driving my 2012 kia sorento (v6) (@69,000 mileage) the car abruptly stopped & smoldered (police called fire dept). car was inoperable, towed to shop & then to kia dealership who advised that radiator cap melted & they found "metal in coolant & the engine" (as noted on the kia dealerhship documentation). he said he never saw such a thing. dealer said engine needed replacement because of the metal found in engine & metal likely caused overheating which melted rad cap. kia dealer installed new radiator & a used engine (w/43k mileage), costing me $14,000. the car has continued to make a knocking noise and recently 7/2019, @122k miles again smoldered & lost power. radiator cap again "melted" requiring a 3rd radiator replacement. gauges/dash showed no indication of car overheating. i fear problem is recurring with 2nd engine (same defect). learned of 2012 sorento recalls for exact issues (metal in engine, overheating/fire, knocking & power loss). kia dealer (8/2019) informed me only 4 cyl units were recalled for metal in engine & my 6 cyl unit with the same engine-metal issues was not covered by kia recall. i asked if anything related to car use or maintenance would have caused metal to contaminate an engine; dealer said no, problem is unrelated to car use or maintenance and a mfg problem was the only way the metal would show up it. but because there was no recall on the 6 cyl models repair costs were mine. they refused to contact kia. my vehicle has the exact same problem as the 4 cyl models & it's a unique defect known on numerous kia models. kia dealer acknowledged my impeccable pm & service reord. they admit this problem would not be due to vehicle care or use, & know the problems w/ my 6 cyl are identical to 4cyls. i believe kia may be underreporting the problem & failed due diligence to identify same defects in 6 cyl models.

Driving on highway at 70 mph, car suddenly goes dead, no warning no engine light. no power, no brakes no power steering. did glide to side of road with a near miss, car behind me was able to stop in time. had it towed to kia dealer.

Following an oil change and multi-point inspection, the service department customer advisor informed me that the kia technician reported that the right front axle on my kia 2012 sorento is leaking and loosing grease and needed to be replaced. furthermore, she told me that this problem tended to occur after a number of miles had been incurred on kia sorentos.

2nd complain for kia engine. dec. 2017 my engine seized. i spent on 5grand for a rebuilt engine. original complaint was electrical system did not give me any indication that there was an issue with my oil or engine. driving down a main street where my car suddenly died. i had to pull off to the side of the road. i was able to restart it. once it was restarted you can hear loud clicking from the engine. fast forward to a year and 4 months later. rebuilt engine on feb 2018.. car died again on 7/16/19. once again no indication that there was a problem with my car. no oil light. i was driving on the highway when my car was not picking up on accelerating. i decided after work i put some oil into my engine. schedule an appt with my mechanic to have my oil changed. the next day my car would not start. had my mechanic tow my car and later tells me that it was my engine again. stated he could find an engine for over 3grand for me. unfortunately i do not have the money. i am now out of a car again with a newborn and trying to find rides to and from work. i just recently moved and cannot afford this. my vin is not listed in the recalls and it should be. kia has faulty engines and it is not just the one engine. last engine failure was at 65000 miles. this time it is at 69000 miles. why are my oil lights not coming on when there is low oil? why was this problem not fixed to begin with??? other problems with my car is my handle in the back seat pulled off (i am not that strong) electrical system (oil light not coming on, cruise control knocks out while driving, volume control for radio randomly calls contacts) kia is a lemon but i don't have the money to repair a 2nd and probably 3rd engine. i don't even trust my car with my kia dealership anymore because they are crooks and liars. i still have 10grand left to pay for this car!

While driving the vehicle on a local road at 35 mph the engine started making noises, smoking, caught on fire and seized with absolutely no warning and no engine light came on before. my 2012 kia sorento was part on manufacturing defect recall related to the engine and it was checked by a kia service shop for this over a year ago. at that time i asked if the engine malfunction could occur at a later date even though it was fine now. they service technician stated that it could still occur at a later date but was not informed that the engine could fail/lock-up, catch on fire with no warning at all.

I have been having this problem for a long time, the low beam headlights socket keep burning out, i took my vehicle to many technician and they change the socket and after a month or 2 it burns the socket again, the tech said it seems like a factory problem.

Tl* the contact owns a 2012 kia sorento. while driving 45 mph, the abs and traction warning indicators illuminated. the vehicle was taken to an independent mechanic and the abs on the rear driver's side was repaired. the contact stated that the same failure occurred on the rear passenger side. the contact called kia of west chester (located at 326 westtown rd, west chester, pa 19382, (610) 429-3500) and informed them of the failure. the manufacturer was not notified. the failure mileage was 75,000.

Very disappointed in my kia sorento. at 90000 miles it started making a knocking sound and when i took it in to get it checked out. i was told it had bearings wear and would need a new engine. after researching i found that there is a recall for this exact problem but the engine i have is not recalled. hopefully you guys get more complaints on this because it’s ridiculous that a car needs a new $6000 engine at 90,000 miles. i can’t afford that i was recommending kia to friends and family and now since this happened i would never again buy or recommend a kia car ever.

There were premature engine barring wear which caused the car to seize and blow a rod out the bottom of the car which started a small fire. i was getting off the highway when engine light had come on when i got to on ramp it sputtered and stalled, oil light came on and car stalled then people yelled get out cause there was a fire under the front of my car. police incident report number [xxx] trp. harrison 616-403-0698 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Airbag light on at all times , no beeping when passenger sitting and car moving,

I was driving down the highway at about 65mph when my 2012 kia sorento completely shut off, the instrument panel lights all came on and i fortunately was able to drift to a stop. the car would not start back up. had it towed to the kia dealership where they told me that the crankshaft had seized due to mechanical debris in the engine. the dealership said that this is a very common problem with my make and model regardless of engine type, but only the gdi engine was recalled. my specific engine was not recalled and i would be left to pay to have the engine fixed due to a mechanical failure not of my causing. this doesn't make sense, it is the same problem found with hundreds of thousands of kia sorentos 2011-2013 whether they are a gdi engine or the same type of engine i have. why were not all engine types recalled if all engine types have this exact same issue?

My windshield-washing system is not spraying water onto either the windshield or the rear window. the dealer has advised me that this is due to the fact that the original mesh in the pump filter screen is so fine that it becomes clogged by washer fluid. a new, coarser mesh is available, at a replacement cost to me of approximately $185. according to the dealer, this is a well-known problem. the part is not defective, broken, or worn-out. instead, it was not suited to carrying out its purpose in the first place. in other words, the situation is clearly the result of faulty design. i can tell you from personal experience that the inability to clean my windshield on-the-move when necessary is without question a safety concern. it is particularly acute at night, but it is also a problem at other times. for the moment, i must carry cleaning supplies and must sometimes stop the vehicle to clean the glass so that i may safely operate the vehicle. this too entails the risk of being struck if, for example, i am on an interstate highway. i can afford to replace the screen. but many will not be able to do so. it seems to me that this is exactly the kind of problem that should result in a recall.

At approximately 123k miles, the airbag sensor light came on. after a kia service diagnosis, it was determined that i need an ocs mat replacement, passenger side. the airbags have never been deployed. the cost is $2,700. after reviewing many consumer websites, i see that a great number of people are having the same problem. the light came on as i was starting the car and never went off. this appears to be a nationwide issue with a large number of people complaining. (i have a recall letter, but it is for the driver airbag clock spring.)

At about 80,000 miles during routine oil change, they told me it was 4 quarts low. i did oil changes regularly before this (every 6 months / 5,000 miles). the engine consumed (burned?) 1 quart every 1000 miles. now at 93,000 miles on the odometer, the engine is burning 1 quart every 500 miles.

The engine stalled out without warning and would not restart while driving, in moderate traffic at about 30mph.

The rear break lights and running lights fail consistently. they have had to be replaced multiple times in the last few months. on occasion, the passenger side light powers back on after the rear housing has been moved. in incidents when the light has failed, there is a burn mark on the outer contact portion of the bulb. this affects all levels of driving as you can find yourself nearly invisible and give zero indication of stopping to vehicles around you.

My kia sorento has had the oil pressure sensor go out twice in two years. while driving my vehicle is changed when supposed to be and still this is the second time driving it has done this on a city street.

2012 kia serento 2/25/2017& kia had a "anti-corrosion"recall and we had it serviced at mike smith kia in paducah,ky-4/14/17,we will call this document1.then we we received major engine recall in september 20,2017 about 2012 kia serento's stalling,document 2.we took the vehicle to wyatt johnson kia of tn. october 7,2017 & we were told if it did not pass their tests they would replace the engine.ok,well they said it passed,and changed the oil,&supposedly put an "mil" sensor and"mil" dash light to detect oncoming engine failure and send the car into what they call a 'limp" mode. which is not documented on document #3 which to our surprise it passed because it had been making an knocking sound and experiencing some attempt's of the vehicle stalling.yes after the oil change ran some what smoother,but still every now and then we would get an occasional throttle spike,or an attempt to stall.got an recall to do a logicupgrade,& took it immediately to wyatt j. kia dec.12,2018,diagn. did not detect code from knok sensor but cautioned,on perform fuel injection/throttle body service for $199.95 documents #4&5 the we hear about this fuel pump and fuel line recall in michigan on 68,000 vehicles in our year,make and model,which raised a red flag to why our vehicle was continuing to throttle spike's and more apparent attempts to stall.however no recall on our's?have gotten 2 more recall's since on our vehicle,one headlamp low beam connector warranty extension,&two air bag clock spring,called kia to schedule an appoint. for replacement and asked about the fuel pump issue and it possibly being the reason for the throttle spikes & stall attempts all this time,but no recall for our vehicle,and want to charge$120+$199.for diag.and throttle body/fuel injection,but free replacement of air bag spring ass.?have to keep oil changed,because start's to run really rough.this is getting old!

My engine was replace on original recall. i keep bringing it back for overheating and running hot and they keep telling me nothing is wrong. is there a defect in the replacement engine afraid to drive my car car it does not get hot until you drive it for a while or long trip

I use speed control often. sometimes it takes several attempts to get it to set. i never reported it because i knew it would cost a fortune for the dealer to diagnose. i believe it is actually part of an electronic issue. the driver's side heated seat no longer works. i went to adjust the volume of phone call from steering wheel and the it disconnected the call. went to turn volume up for the radio from the steering wheel and the volume went down.

2012 kia sorento, had issue with the passenger side headlight blowing. asked dealership to fix it. they said prongs needed to be spread. the light blew again. took it back in and then they replaced the harness. they forgot to mention there was an issue and made it sound like they did me a favor fixing it for free. fast forward a year and i start having the same issue with the brake lights. they tell me that they will diagnose for $150 and if it is the wiring harness it will cost me an additional $300. it was the wiring harnesses they didn't charge me for the diagnose but it still cost $250. i told them that it was the same issue as the headlight. they didn't care because i didn't bring it in every time the bulbs blew to pay $20 to replace the bulbs. got it repaired 5/2019 now the brake light is out again.

My kia sorento is burning excessive oil. i had it at a dealership 6/2019 for a recall to replace the engine. i was told it was ok at that time. shortly after the recall evaluation was completed, the check engine light came on in 07/2019 due to loss of oil about 800 miles after an oil change at mineke. they topped it off and had me come back in after 1000 miles and told me i had an oil consumption issue and to take it to a kia dealership to follow up. i went to an official kia dealership to have it documented by them and they did the oil consumption test again. they said at the time the spark plugs and engine looked ok and there is a known issue but mine would not qualify to be replaced at this time and i could keep topping of the oil if needed. i brought it back after putting on 950 miles because the oil was very low. it had burned through 2.5 quarts. they said the engine is bad and 2 out of 3 spark plugs are starting to go. the engine should be replaced but it does not meet the criteria kia has to be covered under kia's extended warranty so it would be out of pocket. the vehicle only has 136,331 miles on it now and i still owe money on it so i would like to keep it but don't want to pay $6,200 to replace the engine. i called kia directly and they created a case number. they recommended getting second opinion from another kia dealership. now i have to start this process over again. meanwhile, my engine is getting worse and it is concerning me that it is not safe to drive. i found a class action lawsuit against kia with reports of engines catching on fire. one death and 130 people have been injured. i drive with my two children who are 9 and 5 and i don't feel comfortable putting them at risk while i wait for a decision on this. at the very least i wanted this reported as a safety issue.

Suddenly at 95000 miles engine started to use oil but it’s not burning it or any leaking from engine. i have to check oil weekly and will need a quart ever 800 to 1000 miles. after reading many posts on this subject all are having the exact same issues as we are. kia will not take ownership for this problem and terrible engine design. they need to be held responsible for this issue.

I too have the problem of the passenger airbag light coming on out of the blue; no accidents.

I was driving my 2012 kia sorento on the highway driving to work going about 60mph and i feel a "klunk". as i tried to accelerate, my rpms were rapidly dropping, then i felt the engine cut. i popped it into n and had to make my way across the 3 lane highway. coasted to a stop on shoulder and observed smoke from the engine compartment. upon popping the hood, there was a small engine fire which i was able to extinguish. there was oil all over the place. behind the engine, on the serpentine belt, on the radiator. it wouldnt crank so i had it towed. auto shop called and stated "we checked the oil levels and it was at the l line on the dip stick. tried to crank it to no avail, then tried to manually crank it as well. upon further investigation, we noticed a hole in the engine block, with a piece of the engine missing. you are definitely going to require a new engine." specifics, i have no idea what the issue may be.

Under the recall, a fuel leak was repaired. the same leak in the same place again within 7 months. dealer slow to call back and arrange an inspection. cannot drive car as it is unsafe.

I was driving on the highway uphill then hit the brakes and all lights lit up on dash and car died. had car towed and 2 mechanic's told me that motor had locked.

I received a recall notice from kia motors stating that i need to bring in my 2012 sorento in to have the "clock spring assembly" checked as my air bag light on the dashboard is illuminated. i brought it to have it checked and was told that it's not the "clock spring assembly" but the ocs mat that is defective ( code b1764 ) and would cost me $2640 to replace...i was told that the air bag system "might not" function properly with with the air bag light illuminated...why is the ocs mat not a recall matter as it is apparent that they are failing miserably...vehicle was in motion when light came on and remains on continually...

Tl* the contact owns a 2012 kia sorento. the contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling). while driving 45 mph, the vehicle lunged, jerked, and lost power. the vehicle was taken to hawkinson kia (5501 miller cir dr, matteson, il 60443, (708) 720-8999) to have the recall repair performed. while at the dealer, the engine software was updated. after the repairs, the failures occurred multiple times. the manufacturer was not made aware of the failures. the failure mileage was approximately 105,286.

While my vehicle was in motion on the highway going over 70mph my engine shut off, my speedometer dropped from 70 to 40 causing the vehicle behind me to have to pull into on coming traffic (two lane road going down mountain) to avoid slamming into my vehicle. prior to this oil, check engine, and four wheel drive lights all began to flash. pulled over, shut off vehicle and vehicle started after some struggle. drove with hazards all the way home. before this my vehicle would lose power while driving. my rpms would drop and hitting the gas did nothing. every time vehicle starts making knocking sound before rattling and stalling out. vehicle has been in motion every single time it loses power, or the engine stalls out. immediately purchased car fax to see all open recalls on my vehicle. this is one of the major ones. entire replacement of engine. kia refuses to replace my engine and only kept my vehicle in the shop for 56 minutes before telling me it was ready for pick up. when engine is acting up, removing my foot from the gas does not slow the vehicle. this vehicle is incredibly dangerous and unpredictable.

Engine siezed while driving. i have all the maintenance records. it wasn't leaking oil or burning any. i had it towed to a mechanic, he agreed their was no leak but the oil was live sludge and it caused the car to seize. it had been less than 4000 miles since i'll had been changed.

When going over speed bumps, my car sounded like a tin can particularly when cold outside. thought it could be shock absorbers. a local car repair place replaced strut mounts, brake pads and new shocks at a cost over $3000. after paying for this, my car made the same sound which i captured on video. i did some research and found numerous other complaints about suspension system on this model kia sorento. i provided this information to repair shop and returned for proper fix. they discovered a technical service bulletin for this car #sa178. they made this correction and told me to contact kia for reimbursement. kia refused saying that because it was out of warranty and not repaired at a kia dealership they could no help me. this is an ongoing problem with sorentos, but there has not been a recall notice for this vehicle. i am out of pocket over $3k. not happy.

Tl* the contact owned a 2012 kia sorento. the contact received notification of nhtsa campaign number: 18v907000 (fuel system, gasoline, engine). while driving 50 mph, smoke appeared from the center console. the contact drove to her job and extinguished the smoke with a fire extinguisher. a police report was filed. the vehicle was destroyed and towed to kia of duluth (located at 1701 w michigan st, duluth, mn 55806, (866) 722-4542). the manufacturer was notified. the cause of the failure was not determined. the failure mileage was 135,000.

Motor just all of locked up with no warning i was driving and all of sudden i hear the fans start blowing loudly i pulled over and turned the car off and it hasn't started since, now i'm without vehicle

Engine is consuming a large amount of oil this has occurred around the engine going over 90,000 miles. in speaking with the kia dealership, they state it is common for an engine of this age to burn oil. the engine burns about a quart every 500-600 miles. this seems excessive.

Tl* the contact owns a 2012 kia sorento. while driving approximately 60 mph, the vehicle shut down and all the instrument panel indicators, including the check engine indicator, illuminated. the vehicle was towed to an independent mechanic who diagnosed that the engine blew up and needed to be replaced. the dealer and manufacturer were not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 72,000.

Tl* the contact owns a 2012 kia sorento. while driving the vehicle, the check engine indicator flashed on and off. the engine oil was checked and it was discovered that there was no oil inside the engine. four quarts of oil were added to the engine. approximately four months later, while at sons kia (100 sons dr, mcdonough, ga) for service, the mechanic reported that there was no oil in the engine. in addition, after driving the vehicle, a burning odor was present outside the vehicle coming from the engine compartment. the cause of the failures was not determined. the manufacturer was not notified of the failures. the failure mileage was 100,000.

Car was running fine, no warnings. started engine and it would not start. had car towed. was told the engine was ‘locked up’. it is 2012 sorento however it is not part of the recall. the vehicle was parked.

Took 2012 sorento in for engine/bearings recall at 92k miles (which included an oil change by dealership). next oil change at 98k there was apprx 1 quart of oil left. never burned oil prior to this recall check. thought dealership made mistake. i usually change the oil every 5k miles. oil was changed and checked again at 2,500 miles, it was 4 quarts low. no warning lights were ever displayed. took to dealership, performed oil consumption tests (4), consuming about 1 quart every 500 miles. kia dealership told me unless it displays the p1326 fault code, there is nothing that kia will do - i can file a claim with kia affairs, if i want. it is burning so much oil, that if oil was change every 7,500 miles as recommended maintenance -- there would be no oil left in engine. it is burning oil -- there is no oil leaking. engine will fail, it's a matter of when - huge safety issue. a ticking time bomb. hope it doesn't fail while driving on the interstate....or catch fire.

Engine is consuming a large amount of oil. we had taken the car into the dealer to correct a recall affecting the engine oil. the dealer serviced the vehicle, then the vehicle started burning oil. we took it to a different dealer who referred us to the consumer affairs department. consumer affairs sent it to the escalation department. the escalation department recommended that we go to a junk yard and get a used engine. they took no responsibility. we have kept this car serviced but we were told by the dealer that the car needs a new engine to the tune of $9,000.

The engine seized up. we have made regular oil changes on the car. there was found to be metal shavings in the oil, which is a manufacturer defect. it is 2012 with 88,861 miles on it. it would not start so we had to towed to libertyville kia dealer. the service center said that there should not be any metal shavings in the oil pan with the regular scheduled maintenance

Our 2012 kia sorento started having the exact same problems as all the other motors that were on recall for bad bearings. i never got a check engine light. it would die randomly on me. once died on me on the freeway with me and my 5yr old. luckily i was not around anyone or it could have been very tragic. i loved that car, and now it's just sitting at kia dealership collecting dust and not being used with less than 100k miles on it. this is not a owner issue. this is a manufacturing defect. even the dealership said it was bad bearing and it should be covered. yet we can't get this issue fixed because they don't want to help us, and yet have all these bad reviews on not wanting to help out their customers. so it's just sitting at the dealership rotting away because we refuse to pay for a manufacturing defect.

The retractable sunroof shattered without warning as i was driving on the highway with my child. there were no prior warning signs or damage. the glass fell in on us, mostly my daughter in the back seat. the service manager at the kia dealer acknowledged that this had happened to other vehicles, but said there was nothing they could do since kia has not issued a recall yet.

My 2012 kia sorento keeps going though oil it’s not burning it and it’s not leaking so what happening to it ?

My car was driving perfectly and then all of a sudden started chugging, driving extremely roughly, and my check engine light came on. i thought it might have to do with the recall on engines like mine so i took it to a kia dealership to have it checked out and explained my concern and the the recall in question had been cleared because it hadn’t done anything at the time but now i was concerned that was the issue. they ran my check engine light and told me it was the ignition coils and the fuel injector and that it would cost me about $800 but they wouldn’t acknowledge my questions about the recall or show me what the codes were. i took it to autozone to have them run the codes so i could see what they were and it was just the ignition coil and cylinder 4 misfiring and not the fuel injector at all. i got the ignition coils and spark plugs replaced but it’s still running rough and cylinder 4 is still misfiring and my car even stalled out on the interstate while i was in the left lane. my car is only 6 years old with 151,000 miles on it. it drove like a dream when i got it and i’ve taken care of it really well ever since. i’m afraid this issue is out of my hand and has something to do with the current recall or possibly another issue that needs to be recalled.

2012 kia sorento, when driving at 30mph average, straight or turning, slowing down to a stop sign, or driving in parking lots, at the moment of pressing the brakes, the engine cuts off.

I recently had struts replaced due to normal wear and was informed there was an issue with a fracture in the right front axle. i was further told it may be a recall. well after research i was told it waa for 2014 but it is the exact same issue on my vehicle. i was advised to submit this for review to see if this recall of the 2014 front axle should be extended to more years as my issue is the exact same thing. it does make loud noise at mild turns. the mechanic stated it will only get worse as the fracture progresses. i have to get this fixed and can't wait to see what your decision if any is but maybe this will help others.

My car is having premature bearing wear and causing noises within the engine at all times. i was told my vin # was not included in the recall sc147 but it should be.

My car has never been in an accident. while driving yesterday, the air bag indicator came on and stayed on all through my trip. it will not go off. i did some research on the internet and seen that this issue has been complained about by so many other users of this vehicle. this is a safety issue as the airbag system is likely faulty and may not deploy in an accident.

Losing 1 quart of oil every 1000 miles. started at 80,000 miles. taken to dealer. we are doing oil loss test. said this is normal. no way this is normal. still under warranty and they don’t want to fix. on tec said just drive to engine locks up is only way kia will fix. that would be nice going done the road at 70 mph.i have seen a lot of people online complaining about same thing. something is wrong with these engines. no smoke or dripping on ground. all the people online are saying the same thing.

Driver side headlight continually burns out. we have been told that the wiring in the head lamp is burnt out and the entire head lamp needs to be replaced. this seems to be a continual problem with this car.

My wife was driving on the highway around 65-70 mph and the rear fixed panoramic sunroof just shuttered in her vehicle. i read about others had same issue. i had my 5 year old sitting on the back seat. she got scared but luckily didn’t get into an accident. we have dash cam video and we have recorded there was no sign of any road debris hitting the car.

Tl* the contact owns a 2012 kia sorento. while driving 20 mph, the contact approached a red light and the engine made an abnormal rattling sound. when the contact placed the vehicle into park and back into drive, the noise stopped and the check engine oil indicator illuminated. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 134,000.

Our 2012 kia sorento experienced a major bearing failure that knocked a hole in the cast block allowing the oil to dump out over the cars exhaust. the car had been service routinely utilizing full synthetic at 6000 mile intervals. the oil level and cooling systems were all full and there were no warning lights prior to the failure. the car had 103000 miles and had just been serviced. contacted kia and explained the situation and received no explanation as to what may have caused this significant failure. the premature bearing failure issue identified on other models and involved in the significant recall definitely appears to have occurred on our car as well.

As i was driving, i noticed smoke coming from under my hood and when i pulled over to check, my car blew up in flames.

Tl* the contact owns a 2012 kia sorento. the contact stated that there was excessive smoke coming from the rear tail pipe. there was also reduced engine power when needing to drive more than 40 mph. century 3 kia (2483 lebanon church rd, west mifflin, pa 15122, (412) 466-1466) was notified of the failures and stated that the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the contact stated that the failures were related to the recall campaign. in addition, the vehicle was not included in nhtsa action number: pe19004 (exterior lighting, electrical system, engine and engine cooling, unknown or other, engine, service brakes, hydraulic). the vehicle was not repaired. the manufacturer was notified of the failures. the approximate failure mileage was 110,000.

Electrical problem with the air bag not allowing it to deploy in an accident (at all times), will cost $2,000 to repair

Tl* the contact owns a 2012 kia sorento. while driving 15 mph, the contact was alerted by another motorist that the front passenger side low beam headlight was out. a week later, the engine seized. the vehicle was towed to team kia of el cajon (located at 541 n johnson ave, el cajon, ca 92020, (619) 444-7200) where it was diagnosed with needing a new engine and low beam headlight bulb. the vehicle was repaired, but the headlight failure recurred. the manufacturer was notified. the failure mileage was 90,000.

My burgundy 2012 kia ex i purchased in 2017 has been giving me no problems i love the suv until 6/18/2019 when i started up the suv an there was a rattling noise in the engine which never happened before when the noise quieted down i proceeded on route 51 an gassing the vehicle the noise comes back an it sometimes feel like i'm going to break down an i dont want to have a accident i saw there are some recalls on this suv that a clearly wasnt aware of an i just want to get this resolved

Steering wheel shaking when driving also the boot is cracked and affecting the ball joints engine is leaking oil from underneath engine

While driving, the vehicle became very sluggish and the engine was chugging. the vehicle would not go over 25 mph. the vehicle was towed to the dealership & i was informed the engine needed to be replaced, but kia will not cover this. upon picking the car up with a trailer, my son-in-law discovered there was absolutely no oil in the engine. after adding 5+ quarts, it still was not full (the car is not due for an oil change for another few hundred miles). there is such bad knocking in the engine when it is running that it cannot be driven.

While driving at approximately 45 mph the car turned off with the brakes and steering wheel locking. luckily i was able to coast down the small hill to the side of the road. this incident took place on a two-lane city road. i had two passengers in my car at the time. the vehicle was towed to a local dealership with the diagnosis of engine failure (seizing). the vehicle was just picked from service the day before and there was no indication or warning that i would experience any safety issues.

Engine seized, came to a red light car died had it towed and was told the motor is locked up due to bearing wear!!!

The airbag light will not turn off on the dashboard. i have not been in accident or anything. i turned my car on like normally and the airbag like continued to stay on instead of turning off once you are buckled and started driving.

Tl* the contact owns a 2012 kia sorento. while driving 65 mph, the vehicle seized and the check engine warning indicator illuminated. the contact veered to the should of the road. when the vehicle was turned off and restarted, it resumed normal operation. the vehicle was taken to destination kia (760 central ave, albany, ny 12206, (518) 478-8036) to be diagnosed, but no failure was found. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure and did not assist. the failure mileage was 90,000.

Prior to the date oof 05/24/2019, i contacted the dealership in which i bought the vehicle to ask to set up an appointment because my car was burning oil. this was in june 2018 and at that time i was informed that nothing was wrong with my vehicle and that there was a recall out on the engine i had in my vehicle. prior to this appointment i had one of my good friends call down and explain to the mechanic what he experienced with my vehicle, as he was a mechanic himself. i ended up paying a bill that day for some minor things. in the beginning of 2019 i got an oul changed and by march we had to add bout 3 quarts. in april 2019 i noticed over the course of about 6 weeks i put 2 quarts in my car. i made an appointment and informed the secretary on the phone about it burning oil. my father ended up taking it to the dealership that day while i was meeting him there with his vehicle. by the time i arrived my vehicle was already done being serviced. however i still managed to speak with the mechanic in which he informed me my engine was on recall and could only be replaced free of charge if the car made a klinking sound or i drove my car to the point my engine seized. i was told this is the only way the engine would be free of charge. to me and my father this didnt seem save as i travel several miles throughout a couple of month span. there are times in which i reach areas that there is no service. i also often times have my daughter with me in which worries me. similar situation happened in april 2012, 14 months after i bought the kia sorento. i was driving 4 hours to go back home when my vehicle started blowing cold air. then all of a sudden all my cars lights went on and my vehicle froze up. my car started to smoke. looking under the hood my oil cap was gone. i ended up getting another one hoping my vehicle would run. it was towed and i ended up buying a new engine.

I had the motor replaced in jan 2018 for engine failure rod knocking metal shavings on the dip stick, it just shut off going down the interstate and now its the same issue again, going down the interstate started knocking and the car just shut off. no oil on the dip stick again with metal shavings

Tl* the contact owns a 2012 kia sorento. the contact stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the contact scheduled an appointment with darcars kia of frederick (5826 urbana pike, frederick, md 21704, (301) 696-1200) to have the vehicle diagnosed and repaired. the failure mileage was 77,200.

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle exhibited no safety related issues or failures until manufacturer recall campaign: sc147 and an oil consumption test were performed. jim shorkey uniontown kia (1050 pittsburgh rd, uniontown, pa 15401, 724-415-3210) serviced the recall campaign an indicated that the rod bearing, o ring, and engine were wearing down. the dealer stated that the manufacturer had no remedy for the failures. smail kia (5094 us-30, greensburg, pa 15601, 724-837-7000) was notified of the engine failure and that there was excessive oil affecting the crank case and piston rings. the manufacturer was made aware of the failures. the vehicle was not repaired. the approximate failure mileage was 118,000.

Engine oil use every 1.000 miles give or take car is using 1 to 1 1/2 quarts of oil. i have taking my car to the selling dealer they have done a oil consumption test and have verified that car is using oil.i had to take it back 3 time for them to check oil level and for them to say yep its using oil .and wenton to tell me that kia corp will not replace the engine.so every 1.000 miles i have to put oil in it till it blows up.thie is so sad i paid good money for this car and kia will not stand by repairs.im a diesel truck service manager at a navastar dealer.and we would not treat are cust this way.we have replaced $30.000 motors cause of oil use.can you please help thanks for your time joel b [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).” *pm

Tl* the contact owns a 2012 kia sorento. while driving approximately 65 mph, an abnormal noise was coming from the engine that caused the vehicle to stall without warning. the vehicle was not able to restart. the vehicle was towed to the contact's residence. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the approximate failure mileage was 106,000.

While driving down a very busy interstate the motor started making a lot of noise and then it seized up leaving my family stranded during a very cold winter night. we had to sit on the interstate and wait on a tow truck while hoping we didn’t get hit by a truck. kia has told us that the our motor is not covered by any recal that they have for the other kia sorentos, but the recall is for the exact same thing that they have a recall for. i am including pictures of the motor.

My 2012 sorento has been burning/losing oil since it was tested for the premature bearing wear recall at 100k miles. it burns approx. 1 qt of oil every 1000 miles. the current mileage is 114k miles. i have to add 5 qts of oil between every 5k mile oil change. dropping a microphone into my oil pan did something to my engine. kia dealership says this is to be expected for an engine with this many miles.

Tl* the contact owns a 2012 kia sorento. while driving various speeds, the vehicle shuddered and the contact noticed that the oil was low. the contact added a quart of oil every five hundred miles. there were no warning indicators illuminated. the vehicle was taken to quirk kia of manchester (1300 s porter st, manchester, nh 03103, (603) 836-7600) where it was diagnosed that the engine needed to be replaced and an oil consumption test was completed. the vehicle was not repaired. the manufacturer was contacted and provided case number: 13113751. the contact was referred to the local dealer. the failure mileage was 109,000.

I have replaced the passenger side low beam light multiple times because of it burning out prematurely. i bought another bulb to have it replaced and the old bulb was still good. the new bulb was put in to verify that wasn’t the issue. the auto parts store checked the fuses and all are ok.

Tl* the contact owns a 2012 kia sorento. while driving approximately 30 mph, the engine made a knocking noise and the check engine indicator illuminated. the vehicle was towed to jeff wyler springfield auto mall (937-783-7030, located at 1501 hillcrest ave, springfield, oh 45504). the dealer stated that the vin was not included in a recall. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. the vin was not provided.

I was driving myself and my brother southbound on the 101 freeway near tempe, az on monday, february 4, 2019 at approximately 10:20am when we suddenly heard a loud explosion over our heads and saw glass raining down through the overhead visor and off the back of the car. stunned and shocked, i carefully made my way across three lanes of busy morning traffic to pull over to the shoulder and inspect the damage. the entire sunroof had shattered, leaving jagged glass particles over the top and inside the sunroof mechanism, as well as inside my car. i’m grateful my two children weren’t sitting in back or they may have been cut by the spraying glass! we had been traveling at average highway speeds, during a cool, cloudy day. it was about 55 degrees and there was no significant activity or debris on the road that morning. i never noted prior damage to the roof and was traveling with the sunroof completely shut that morning. this was an absolutely terrifying experience that very well could have caused an accident. i’m furious to find so many reports of these incidents occurring! recalls must be made and a better solution needs to be in place!

Tamara recall: while driving on briarcliff way in atlanta, ga 30345 on 8/5/18 going approximately 20 mph my engine made a loud pop sound and began smoking and shut off immediately. i was unable to restart car; called tow truck to tow car to ed voyles kia dealership in chamblee ga. they determined it was due to “broken tone wheel inside engine came apart” ; allegedly fixed it by replacing engine; since service i have brought 2012 sorento back to ed voyles due my check engine light repeatedly coming back on in which ed voyles just turns it off stating; “we really don’t know what is going on.

Last friday i was on my way going to work and i stopped at the stoplight and when the light turned green and i gave it gas i noticed a little knocking for my engine in the first gear the once the car picked up speed and went in the other gears it goes smooth only when i come to a complete stop and first take off the bearings in my motor is knocking

I was driving down the street when the car began to make a low knocking noise then it began to slow down until it came to a complete stop, and wouldn't turn over anymore. i had to get it towed to the mechanic. the mechanic took a look at the car and said that it was the motor. i didn't get any warning other that while i was driving it began to make a knocking noise and lights went on my dash, then stopped. i called kia spoke to a representative, she said that my car didn't qualify. so i'm stuck with a car payment and no car.

As i was driving down the freeway the engine stalled. as i made my way to the shoulder and came to a stop i noticed smoke coming out of the hood. once i came to a stop i got out of the car. as soon as i came to a stop i got out. when i closed the drivers door the hood burst into flames. by the time that the firefighters got the there the entire car was up in flames.

Kia recall. on may 22, 2014, my 2012 kia sorento caught fire and was totaled. there was no explanation at this time, but now it is coming to surface that these vehicles are spontaneously catching fire.

Tl* the contact owns a 2012 kia sorento. while driving 70 mph, all of the instrument panel indicators illuminated and the vehicle began to shake. afterwards, there was an explosion underneath the vehicle and all power was lost, including the power steering. the contact was able to steer the vehicle down an exit ramp off the highway. the vehicle was then pushed off the roadway into a parking lot. the contact discovered that the engine was blown and oil spilled out onto the ground. the vehicle was towed to parkside kia (9929 parkside dr, knoxville, tn 37922, (844) 755-6461). the dealer called back three weeks later after they ordered a new engine. the dealer wanted to charge the contact over $1,400 for labor. the manufacturer was called and provided the contact with the phone number to a mental health facility. the failure mileage was 70,000.

Tl* the contact owns a 2012 kia sorento. while driving approximately 10-15 mph, there was an abnormally knocking sound in the engine. without warning, the vehicle stalled and was unable to be restarted. the vehicle was towed to south shore kia (1128 sunrise hwy, copiague, ny 11726, (631) 991-3910) and they stated that a comprehensive investigation was necessary to determine the cause of the failure. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was contacted and provided case number: 12995434. the approximate failure mileage was 75,000.

On three occasions in the last two years, my 2012 kia sorento, while cruising at the speed limit of appx 55 mph on a major highway, totally lost power. dashboard lights were blinking, but nothing else was operable. on the first two incidents, i managed to steer car onto shoulder. i put the car in park and tried to start it again. after about 30 seconds, car restarted. i was able to drive normally after that. later on the evening of the first incident, sometime in 2016, i replaced the battery in the fob and thought that solved the problem. after second incident (3/5/17), i took car to herson's kia in rockville, md. they did a diagnosis, which reported no problems. after the third incident (12/12/18), i took it back to herson's kia. they checked and saw that a recall procedure (sc 106) that was supposed to have fixed the problem had been performed on an earlier visit. they again performed a diagnostic, which again reported no problems. they basically said they couldn't do anything about it if they couldn't diagnose the problem. this third incident was pretty frightening because the car lost power in the center lane of a five-lane highway, so i couldn't pull over. this is obviously a situation that could be life-threatening. although my web research finds that this has happened to many other 2010--2013 kia sorentos,, kia doesn't seem to be able to figure out what the problem is or know what to do about it.

Vehicle has started consuming high amounts of oil as it passed 90,000 miles. received an oil low light and needed to add 3.5 quarts of oil. took to a ki dealership who noted that there were no visible leaks, but plugs were burning white. kia corporate forces the dealer to install knock detection sensor update which voids all previous engine recalls. in the past, high oil consumption was enough to lead to engine replacement by previous recall information. now however ki claims that once the computer system is updated all previous engine recalls are void and excessive oil consumption is no longer a valid reason even when combined with engine wear. a user must now have multiple sensor failures or engine failure, and expect to monitor oil every few hundred miles. local dealership says their hands are tied due to requests by kia corporation.

Tl* the contact owns a 2012 kia sorento. while operating the vehicle, a grinding noise was present coming from the engine and the oil consumption was approximately one quart per every 600 miles. the vehicle was taken to kia of laurel (14921 baltimore ave, laurel, maryland), but no failure was located. the manufacturer was notified of the failure. the contact stated that the vehicle was repaired per nhtsa campaign number: 17v224000 (engine) in 2016 and the engine was inspected. the failure mileage was 110,000.

Engine spontaneously caught fire while driving the vehicle.

Door handles broke off, air bag light is turned on after replacing battery in car, and car won’t pass smog because o2 sensor readiness and fuel system monitors won’t show ready even though there is nothing wrong with the car and car is not pulling any error codes, both upstream and downstream o2 sensors were replaced, air filters changed, and fuel system was flushed and still did nothing to make the monitors show ready

Tl* the contact owns a 2012 kia sorento. while driving approximately 50 mph, the engine blew out and made a loud noise. also, the brakes failed. the contact temporarily lost control of the vehicle, but managed to pull the vehicle over. the engine sprayed oil all over the ground. the vehicle was towed to parkside kia (9929 parkside dr, knoxville, tn 37922, (844) 755-6461). the dealer wanted the contact to pay over $2,000 to determine who was responsible for the engine failure. the manufacturer stated that they were aware of the faulty engines that were shipped from korea; however, there were no recalls. the failure mileage was 73,337.

Restrict oil flow to the bearings causing bearing wear. a worn connecting rod bearing will produce a cyclic knocking noise from the engine. this issue happens when the car is on and driving in a city street and highway

Engine has rod knock

The airbag light is on. local kia dealer closing so not taking appointments. took it to two different mechanics both recommended checking to see if there is a recall. their computer said high resistance in steering wheel airbag. light is on whether sitting in the car or not sitting in it but ignition on. as long as car is on light is on. it has about 79,000 miles.

The kia was being driven on a highway in june of 2018 when the engine just froze up and stopped working. the check engine light came on after the engine stopped. the car was full of oil and being property maintained. the car was towed to the kia dealership in killeen. initially, the dealership employee said the kia engine could not be repaired, they said the engine was blown. i called kia corporate and once they were involved, i was told it needed a short block and it could be reapaired. kia corporate has agreed to pay for just over half the reapair (around $3500) if i pay the other part (around $2500). they keep pushing out the date the new short block will be delivered. after researching kia sorrento recall online, i firmly believe my kia should have been under the recall for the other 2012 kia sorrentos.

Our 80,000 mile vehicle experienced a complete engine failure out of the blue, no warning. we had taken very good care of the car. it is not part of the gdi engine recall, we have a dual overhead cam (dohc) engine. the dealer ship refused assistance as it is not part of the recall, though the same problem occurred with the engine. the entire engine must be replaced.

Vehicle engine caught fire with no warning while driving on a highway turning onto an intersection at night , burst into flames, power steering, brakes and electrical went out as well , vehicle was engulfed in flames instantly and was declared a total loss.

This kia sorento caught fire while being driven. the driver reported that the steering locked up and she could see smoke and a flame coming from the engine. she left the vehicle unharmed however the experience was frightening. the front end of the vehicle was engulfed in flames and the car is now a total loss. the car was purchased from dallas auto auction by mas motors in dallas tx. the original owner was kia of arlington.

Front headlight failed, upon inspection the harness wire to headlight burned and melted and brake lights don't work when the head light wire burned. this is major safety issue without brake lights. went to computer and this problem is all over the internet, exact same issue happening to kia owners of numerous models. apparently kia installed a odd system that controls headlights and burns out wiring . very dangerous issue causing to vehicle to lose brake lights as well. took car to dealership but they won't repair this safety problem creating a expensive repair for owner for a badly designed arrangement. this problem occurred when driving at night on i 95 in delaware this is not a isolated incident but it's all over the internet happening only on kia vechicles

Tl* the contact owns a 2012 kia sorento. while the vehicle was idling at a red light, it stalled and could not be restarted. when the contact attempted to restart the engine, it made a ticking sound, but did not restart. the vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle even though the oil was changed recently. there was no warning indicator illuminated regarding an oil shortage. the mechanic also stated that there were no engine leaks; however, the engine needed to be replaced. the contact went back to the shop that performed the recent oil change, but they had incomplete records of the oil change, even with the contact having a receipt. the dealer (grieco kia of delray beach, 2255 s federal hwy, delray beach, fl 33483, (866) 858-7513) was contacted and stated that there was an unknown engine recall. the manufacturer was not contacted. the failure mileage was 117,000.

A little after 100,000 miles, the low beam lights continuously went out. there was no rhyme or reason. i simply bought more lights and replaced them until one day i found the driver side connector had melted. i was able to buy a new harness and have it wired in. then, about a year later, the passenger side connector looks like it is starting to come apart, with the low beam light failing about 50% of the time now - so i assume that this one is also on the way to melting as it is following the same manners as the driver side had prior to melting.

Sunroof randomly exploded while driving. just the front portion that opens up has completely shattered.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving the engine shut off. the vehicle was merged off the road and was able to restart after a jumpstart. the engine made clicking noises but was able to be driven home. the following day, the vehicle was able to start but eventually stalled again and all the warning lights illuminated. the engine started clicking but was able to be driven home at 10 mph. the contact called the dealer (viva kia bassett place, 5800 montana ave, el paso, tx 79925 (915) 834-2300) who stated that there were no recalls on the vehicle. the manufacturer was called but the contact was not able to speak with their customer service department. the failure mileage was 77,500.

Tl* the contact owns a 2012 kia sorento. while driving 60 mph, the contact noticed an abnormal noise coming from the engine compartment. the vehicle then began to lose power without warning. the vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the "engine threw a rod". the dealer (stokes kia, 202 s. goose creek boulevard, south goose creek sc, 29445, (843)-572-7300) was contacted to schedule a diagnostic appointment. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there were no recalls under the vin and to schedule an appointment with the dealer. the failure mileage was approximately 99,700.

Tl* the contact owns a 2012 kia sorento. the contact stated that the air bag warning indicator remained illuminated while driving. the contact was concerned that the air bag could deploy. the vehicle was taken to union city auto mall (4080 jonesboro rd, union city, ga 30291, (770) 964-3825) and the air bag sensor was replaced; however, the failure recurred. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 192,892.

Multiple complaints have been filed for the engine catching fire but yet no recalls have been issued. why is this? what are we doing to fix this?

Headlights and brake lights have been replaced multiple times. the lights will work one minute and then the next they won’t. often times, we’ve had to pull over, lift the hood, mess with the wiring and then it will work for either 3 minutes or 30 minutes. each time we take it to the dealership, they want to run a diagnostic test with a fee and then charge a fee to repair.

Tl* the contact owned a 2012 kia sorento. while driving 45 mph, the contact heard an abnormal noise coming from the engine and the temperature gauge increased to high. minutes later, the top of the hood near the windshield caught on fire and the entire hood erupted into flames. the fire department extinguished the fire and a police report was filed. the fire department stated that the battery appeared to be the cause of the failure. the vehicle was a total loss and was towed. there were no injuries. the dealer and manufacturer were not notified. the failure mileage was approximately 78,000. the vin was unknown.

My headlight pigtail caught on fire...i had it replaced ...replaced the headlights in it and not even 2 weeks later the pig tail caught on fire again...they said it must ne a shortage in the wiring somewhere and it will start at 200$ to look at it to fix....mu car isnt that old to have this issue.

2012 kia sorento was serviced at dealership on regular basis. october 7, 2017 caught fire and burnt to the ground. called kia and they would do nothing! stated they did not deal with consumers and to deal with my insurance. insurance only paid book value and was unable to purchase a vehicle with that amount! i did everything by the book and kept my kia in excellent shape and they did not stand behind their product! i had a appointment to service on monday and it burnt on saturday! i found out that they had issued a recall and i am sure that the dealership would have taken care of it at service ( i did not receive a recall notice). my niece was driving from kentucky to my home in virginia (her vehicle was broke down and the drive was a hour away). the vehicle started making a noise at which time she pulled off the road and then the vehicle died and started smoking. it was night time and she called me and i started on my way to meet her. she exited the vehicle and went to raise the hood but two guys had stopped to see if they could help and one seen the red of the fire in the crack of the hood and advised her to get away. within seconds flames engulfed the inside of the vehicle and burnt completely by the time the fire department arrived. the fire chief told me when i arrived that it was definitely electrical. we were blessed that my nieces 6 month old was with me and not in the vehicle with her because she would not have been able to get her out! very disappointed in kia and i was a huge fan but not anymore after dealing with customer service! i do not feel it is fair they are not held responsible for their product! they would not help me at all!

My sorento made a clanging noise then the engine caught fire. the car was totalled. i was on a busy city road in cincinnati when it caught fire. it was in motion, i pulled into a parking lot before it died.

Engine shut off going down interstate, mechince say it shot little over 100,000 miles towed in engine gone never had a problem before jenkins auto garage in tennessee

Tl* the contact owned a 2012 kia sorento. while driving approximately 55 mph, the vehicle stalled and black smoke appeared. in addition, the check engine warning indicator illuminated. the contact was made aware that the vehicle was being engulfed in flames by another driver. the fire department was contacted and extinguished the fire. the vehicle was towed to a salvage yard where it was deemed destroyed. there were no injuries. the manufacturer was notified of the failure. the vehicle was not diagnosed. the failure mileage was 101,000.

The air bag light on the front panel turned on when the car had about 90,000 miles with no accident or other issue. the kia dealer inspected the vehicle and let me know that the air bag module and the air bag at the driver's side has to be replaced at a cost of more than $800 in pr. they also told me that the air bags may not work properly in case of an accident while this light is on. i consider that this is a safety issue and has to be addressed by the manufacturer as it is not related to an accident or any event caused by the consumer. instead, the issue just appeared with time and now our safety is at risk.

The car was in motion (~30 mph) when the engine stalled and smoke came out of the drivers side hood. i put the car in park, exited vehicle and it erupted into flames. the car was completely burned within minutes. the engine was replaced by kia under warranty january 2018; less than 2 weeks later the starter was replaced because the car failed to start when parked and off. the catalytic converter was replaced march 2018 because the car was losing power and a strong gas odor was detected. the car fire occurred 2 days after it was picked up from this repair.

On 8/18/18 the engine of my kia sorento burst into flames while i was driving with my two young children and our dog. i had my six year old and one year old daughters and my 9 year old pug in the vehicle with me. the entire engine suddenly burst into flames with them shooting out under the hood at all sides. i yelled for my 6 year old to get out but she froze and was screaming and crying, saying "i can't, i can't get out". i first got my one year old out of her car seat and ran around and pulled my 6 year old out. i got them away from the vehicle and then went back and got my dog out of the front seat. the fire spread with such speed and the thick black smoke was so strong. thank god that i was able to get my family out as the fire quickly spread. within minutes the entire vehicle was completely engulfed. the fire department arrived and quickly put out the fire but my vehicle is a total loss, melting the entire interior of the car that we were sitting in just minutes prior. nothing in the vehicle was salvageable. the car burst into flames while i was driving in the parking lot of chuck olson kia in shoreline, wa. i had just pulled into the dealership because i smelled gas and wanted the service department to look at it. they had replaced my engine about six weeks prior under the recall because my engine seized while driving on the freeway. i do not know whether it was the instillation of the engine or if the recall did not fix the problem of kia engines bursting into flames. there were no warning lights on, my car had a full gas tank and did not need an oil change. i smelled gas as i drove my daughter's friend home and called my husband who said to take it in. i was less than two miles from the dealership and called the service department as i was driving there. as i pulled up i saw the service dept was closed and i began to turn around when the fire started.

My airbag light went off a few months ago. i originally thought is was a short because it went off anytime i moved the passenger seat around. i had my service tech check it a few times, and he reset it. he eventually said i should take it to kia. they diagnosed it and said the ocs mat was bad. it was the passenger seat occupancy sensor. i was quoted $2601.29 for just the part! they said i needed the whole cushion assembly. this is totally ridiculous. imo, they should put a backup switch to override this if they’re going to put faulty parts in their seats. or, they should construct a better way to repair these without a complete seat replacement. it basically means, if i was in a head on collision, the passenger side airbag wouldn’t think anyone is present in the seat. so, it wouldn’t trigger the airbag on that side. i’ve contemplated building a bypass to force the airbag to go off even if no one is in the seat during a collision. it was so bad for the 2009 version, that you can purchase the bypass for $50. but, there’s no good documentation on the 2012 model. i do have 142,000 miles on the car. but, i would bet that the passenger seat has been used about 30% of that. so, this is a case of a bad part. i have pampered this car. it still looks new. i paid it off and had planned to drive it until it blew up. now, i’m considering getting rid of it and buying a new car. i’d prefer to drive free for awhile. but, i’m certainly not paying $3000 to fix this. i knew they had a recall on previous models for this exact same thing. i’m not convinced they changed anything for the 2012 model. but, that’s just my opinion. i can provide additional documentation for this as needed.

Sun roof shattered

Front headlights continually short out i have replaced bulbs connector wire multiple

The push button to open the gas tank door continuously has problems activating to open the door. you have to push the button several times rigoursly to engage the unlock mechanism. this has been happening for several months. i’ve been advised by other sorento owners they too are having this issue.

Tl* the contact owns a 2012 kia sorento. the contact heard an abnormal knocking noise coming from the vehicle and then the motor failed to function. the dealer (crain kia of sherwood, 5830 warden rd, sherwood, ar 72120, (501) 542-6042) diagnosed that the engine assembly needed to be replaced. the dealer further stated that the vehicle was not included in a recall. the manufacturer was notified of the failure, but refused to provide goodwill assistance due to the vehicle's high mileage. the manufacturer stated that the vehicle would need to be repaired by the dealer. the approximate failure mileage was 104,000. *tt *tr

My son was driving our 2012 kia sorento and as he exited the freeway to the service road and approached the intersection which was on an uphill grade, the engine suddenly stalled. he lost braking and steering control on the car. the car rolled backwards into the car behind him and collided with the car resulting in $1,820 damage to the other car. the engine had seized and threw a rod into the vehicle starter.

The airbag ligjt came on and stayed then it cut off but it was never in a accident and nothing else has came on have you heard of malfunction

Tl* the contact owns a 2012 kia sorento. the contact stated that the air bag warning indicator was illuminated for approximately two months, which was a safety concern. the vehicle was taken to the dealer (mentor kia in mentor, ohio, 440-953-1000) where it was diagnosed that the driver's side air bag seat sensor was defective and needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 112,000. *tt

Tl* the contact owned a 2012 kia sorento. while driving 75 mph, the vehicle caught fire and the check engine warning indicator illuminated. there were no injuries and a police report was not filed. the contact also stated that the temperature gauge failed to indicate an engine failure. the contact stated that the fire was extinguished by the fire department. the vehicle was towed to a tow lot and deemed destroyed. the contact stated that the vehicle was serviced per nhtsa campaign number: 17v224000 (engine and engine cooling) in august of 2017 at the dealer (ray skillman shadeland kia & mitsubishi, 1300 shadeland ave, indianapolis, in 46219). the dealer was made aware of the failure and referred the contact to kia’s warranty department. the manufacturer was notified of the failure and a case was opened. the failure mileage was 77,000. the vin was not available.

Vehicle stalls while in motion and when stopped. when it stalls in motion, there is no steering or brakes. awd kicks in for no reason and will not go off. i had the vehicle checked and both the map sensor and vcma actuator were both replaced as recommended by the diagnostic computer. i did have a tune up on the vehicle one day prior so i had hoped the spark plugs were the problem. problem resumed one day after bringing home from shop. i called kia after seeing there was a recall in may of 2017 that covered certain sorento models that were stalling, however i was told mine was not a part of this recall. i don't know what to do now other than to take it to kia and spend enormous amounts in repairs.

My front "low beam" head lamps go out frequently. it has happened at night on a dark road, with my children in the car. extremely dangerous! i have just continued to buy new lights, replace & do over & over. finally it no longer worked. i had it checked out & the connector and some wiring was melted. i paid to have this fixed, only to have it happen again 2 - 3 weeks later. i just had it fixed again, but am scared to drive this car! 1st engine failed while going down the road @ 45 mph... it could have ended far worse. that has been fixed, but my wiring/headlamps are a huge problem & concern. i have also had to replace my brake lights more times in the past 5 years than i have in 20 years i've owned my 1998 camry. this has to fall under a recall to be fixed by kia. it's defective parts & assembly and could be fatal! this has happened multiple times while driving late at night and almost caused me to slam into a deer. i have even rented a car when driving on vacation for fear of my car having this malfunction or worse. please help me. my family is surviving on basically 1 income & this newest hurdle is that " proverbial straw"... date listed below is today's date of the most recent repair. i can get the date about 3 week's ago if you need it. i have also bought all of the headlamps and brake lights that i have replaced from the same auto supply store to my knowledge. so i can get those records as well if needed.

Takata recall my transmission is making a noise when i bringing it to a stop and my tires start going to the left also it has no transmission or motor light flashing but i can feel thats theres something wrong also when i park it moves a little i have to make sure the emergency brake is on so that it wont bounce into gear and move and cause an accident.

Existed the freeway, stopped at 2 stop lights with other cars with no indication of trouble. started forward from light 100+ yards and maybe 20 mph when fire erupted from under the engine compartment with large flames. i pulled to side of the road and fire burned from motor compartment into dash and ceiling of passenger area. vehicle is totaled! the engine had been replaced by kia on a recall just 5 months ago. only about 9000 miles on the new engine!

My car stalled out in the middle of the road while driving on a city street. i took it to the kia dealership certain it had to be the engine safety recall. they said it was not, blamed the issue on something else and charged me over $1,000 to fix it. i took the car home again. the next morning, it stalled again while driving in the middle of a main city road. i heard a knocking sound from the engine and then it died. kia is putting my family’s lives at risk.

My mechanic said my engine seized on me. i was driving on a highway which turns into a city street and the car stopped on me and when i turned the steering wheel right to get off of the busy street it was difficult to turn. i then tried to start the engine, all the lights came on but there was no noise when i turned the key. smoke started coming out of the engine on the passenger side. i had to get the car towed and the mechanic said the engine seized on me. there were no warning signs. i called kia but they said my car does not qualify for a recall because it is not a gdi model, even though it falls into the same year for the engine recall. i called kia to see how much it would cost to get the engine replaced and was told they discontinued my engine model. so they told me my best bet would be to search for a used engine in a junk yard.

116,000 miles. i have been changing the oil every 2k miles since i found out about an engine problem with my make/model. no matter how many engine flushes and engine cleaners i use it burns oil like crazy. yesterday i drove 1 block from my house before realizing the car was not accelerating beyond 20 miles per hour. no matter how hard you step on the gas it won't reach more than 2 on the rpm dial.

Tl* the contact owns a 2012 kia sorento. while driving the vehicle, the sun roof shattered. the contact stated that glass particles fell onto the passengers. there were minor scrapes, but medical attention was not required. the manufacturer and dealer were not notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 97,414.

Tl* the contact owns a 2012 kia sorento. the contact stated that there was an extremely loud and abnormal noise coming from the engine compartment. the contact stated that the brake and engine indicators illuminated, and the vehicle drove roughly. the vehicle was not taken to the dealer for diagnostic testing or repairs. the vehicle was included in nhtsa campaign numbers: 17v224000 (engine and engine cooling) and 15v626000 (power train), but the contact had not received the recall notices. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect.

I was driving for about 45 minutes on the highway when all of a sudden the car started to decelerate. i had just enough force to get it to the left side of the road safely. no warning lights or issues prior to this occurrence. the radio was still on but i couldn’t get the engine to turn over to drive. is there a recall for this issue??? my mechanic couldn’t find anything wrong with the car. it started right up and he drove it for awuite a bit to be sure.

Tl* the contact owns a 2012 kia sorento. the contact stated that the air bag indicator illuminated. the vehicle was taken to aloha kia of maui (89 e wakea ave, kahului, hi 96732) and repaired several times regarding the failure. the dealer stated that the weight sensor for the passenger seat was the cause of the failure. the vehicle was repaired, but the failure recurred. the dealer stated that the entire seat assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 117,250.

Engine recall. lately i been heard a knocking noise under the hood of my vehicle also i heard knocking noice from the exhaust pipe when i start the car as well. it comes n goes i hear it once in a while mainly in the morning when i first start the car. i hear it any other time once in a while. n i see lately there leakage coming threw the exhaust pipe as well. i took it to my machanic n he advised me to report to the dealer since it can b a possible recall

Headlights so deteriorated that at night must run high beam just to see road.

As i came off an exit from the highway, after driving for about 90 minutes, for no apparent reason the car just stopped running. the tach dropped to o, and i had to pull over to the side of the road to avoid getting hit by the vehicles behind me. i tried to start the car and the car would not even turn over. i called my insurance company, arranged for a tow to my mechanics garage, only to have him tell me that the motor just ceased. again no warning from the vehicles warning lights or anything. it just died right there.

Sunroof exploded while i was driving to work on february 18, 2019. this is the second time this has occurred within 2 years. i have called kia customer service and they have been giving me the run around.

I was driving down the highway when my cars engine seized up. i lost all control of the breaks and power stearing and it was smoking as i coasted to the shoulder. i was able to get the car seats out of the back and let it cool down some but the electric in it was not working so it wouldnt turn over. it left me stranded a little over an hour from my house with 2 infants. i had it towed home and changed the battery in it to see if it would turn over and it did. when i was able to get the car running again there was a knocking in the engine and the car would stall if i put the car in gear and press the gas. when i called kia they told me my vin wasnt covered in the engine recall so im filing a complaint.

Losing oil..no indicator lights come on. they tell me i have drop oil pan and and get new seal. why doesntindicator come on? .have appointment march 4th at dealer to have this fixed. sounld not have to ay for it. indicator light do not work.now my engine knocks

The vehicle was being driven down the highway and it began knocking. it was pulled over almost immediately (within a mile). oil was checked and although it had regular service, it registered low. after about a half a quart of oil was added, the oil registered at proper level. when trying to re-start the engine it failed to start. the vehicle was towed to dealership where it was determined that the vehicle had catastrophic engine failure and would need a complete engine replacement. price quoted was $15,000! they claimed this was due to the engine needing to be replaced with a smaller block (they don't make the 3.5 l anymore) and the modifications that it needed. the car was purchased used, had 125,054 miles on it and had no warning prior to the initial knocking that occurred on that day.

My kia's engine seized up on the highway while driving i have not even owned it for a year. i still owe quite a bit on this and can not seem to get any help from my local kia dealer where i purchased it. i lost my job because of this and cannot try to find another one with out my vehicle - it is causing great distress to my family. i cannot afford to by another vehicle or purchase an engine. i really need help and guidance with this issue. i was told kia was the best with customer care and vehicle reliance. soon i will not be able to make payments on my vehicle with out a job. please help me with this problem i do not know where else to turn. thank you

Tl* the contact owns a 2012 kia sorento. while driving various speeds, a knocking noise occurred coming from the engine compartment. the vehicle was taken to napleton's mid rivers kia (located at 4955 veterans memorial pkwy, st peters, mo 63376, (636) 206-4284) for diagnostic testing, but the failure could not be duplicated. the vehicle was not repaired and the failure recurred. the vehicle was taken back to the dealer where an oil consumption test was performed. the dealer stated that if the engine consumed oil, it needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and provided case number: [xxx]. the approximate failure mileage was 114,276. *tr the consumer stated the manufacturer would not assist with the repairs until the engine seized. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *js

My wife and i have been driving this vehicle for over 2 years now. about two years ago, this banging noise started which felt like we hit something or an object the road (just one big bang noise). the second time it happened we took it the aaa and they serviced it and made some repairs to it and replaced some parts. the noise went away and now (feb 2019), i am driving on the highway at 60 miles per hour and it came back and happened three times already. upon researching the cause of this issue, i am here on this site trying to find answers for these issues. now, i do not want our car to catch fire since i’ve read a few people were experiencing this horrifying predicament. what are we to do? will kia take care of this issue before something worse happened? it seems to be case with these recalls, something terrible has to happen.

All this happened on christmas day, 2018. my family and i were driving on the interstate to visit family for the holiday, when the engine out of no where made a squeaking noise and then started knocking. it was like i immediately lost a lot of power of the engine and it was hard to steer off the road. it died and when restarted it was knocking and barely wanted to go. we drove it 4 miles to the exit and parked it at a bk for the night. we got it towed back to our house 40 miles away. initially had thought the timing chain but later found out it that the whole engine needed to be replaced. it had metal flakes and shavings along with problems with the camshaft. we were told by kia that ours was not included and that the warranty extension was only for original owners. i am the second owner and purchased the car in 2012. the vehicle is just over 100k miles.i still owe about $8000 left on the car. engine replacement quotes about $3000 but i fear putting in a new motor the same problem could eventually happen again.

Shortly after the analytic converter light came on, the engine started surging and then died when i slowed for a turn. i put the care in park, restarted the engine, put it in drive and it died again. i tried again with park, restart and then drove into a parking lot. i found recall sc106 on line but the dealer can't find this for my vehicle.

My 20 year old son was driving his 2012 kia sorento on the highway at approximately 60 mph when the engine started to make a knocking noise and lost acceleration (he was pressing the gas pedal, but it felt like it wasn’t doing anything.) the knocking noise continued and grew louder. we took the car to a nearby garage, and the mechanic who looked at it said the crank bearing was bad and the engine was shot. he said replacing it would $5,000 or more. he said repairing likely wouldn’t be an option because he has seen other kias with the same problem, and the engines were full of metal pieces. after researching, i learned of the recall for 2012 kia sorentos for this very reason, but my son’s vin isn’t listed, and it obviously should be. this vehicle only has 86,000 miles and has been serviced regularly. it was my husband’s vehicle before, so we know it has had regular maintenance since the beginning. even though the vehicle has stayed in the same household, it is now in my son’s name so the warranty doesn’t apply. please add this vehicle to the recall! i don’t have anything in writing from the mechanic, but the vehicle is still there and i can get that if needed.

Takata recall - ocs mat passenger front seat- airbag light came on while driving down highway and no one was sitting in the seat - kia said it is not a defect however i see multiple complaints about this issue. they want to charge $1950.00 to fix it.

Headlamp out and upon inspection the passenger side low beam headlight socket melted. seems to have been a failure of the socket as the wiring checked out fine. had to replace with new socket. this could have resulted in a vehicle fire.

Hello, i am 2nd owner @51,000 k with no known accidents to this suv. from 51,073k i discovered the 2nd row seat latch was faulty and i couldn't fold the seat down. i had the latch replaced and it was fine and only used it about eight imes. then @ 68,000k found it was using/ burning oil. the repair cost quoted for this is $3,600. ever since i've had to add up to four quarts of 5w20 between oil changes. at 85,000k the same seat latch quit working again. i was quoted $110 for the replacement latch and book install calls for 3.1 hours equalling close to $340. also from 87,000k to current (116,007k) there has been a slurry of seemingly random oddities: a) the electrical system has had five glitches. moments lasting less than 40 sec. where all the warning lights flash and chimes sound, completely out of the blue. it has happened while driving, while parked but running and when starting after getting fuel. b) the ignition switch sticks occ. which sounds the 'key in' chime and prevents doors from locking. c) there is an insane amount of air flow coming in around the door hinge areas, center console/ arm rest and beneath the seats; front and back. temporary fix, in the ia winters my children and i have blankets over our laps and behind our legs...and the extra winter garm is strategically placed to try and block air flow. d)the motor makes a ping/ knock, metal on metal sound @69k. fresh to 72hr oil its fine.e) the driver airbag light came on @115,996k. i drove to town, 7.4 miles, the light was off, nothing wrong. i parked, left suv running at the gas, ran inside to grab coffee and doughnuts, came out less than five mins later and saw the light on. stayed on after i buckled. thankfully it's not flashing, just on, as of 7:36am on 3/31/18. please help. i'm one adult trying to care for two kids. my children and other drivers need better safety than this. thank you

My car will intermittently stall when turning the steering wheel to either the left or right lock position. this occurs when going extremely slowly like when going in or out of a parking space.

My kia sorento died by the side of the road — stalling repeatedly while i was driving and, of course, steering wheel locks up — and was told eventually that the engine seized up. they had to replace engine (at my cost, of course) as warranty not considered valid by lack of enough maintenance records.

After just having a faulty starter replaced on this car (which they charged us over $800 to do, and they refuse to pay for it, even though it is their issue), we started to notice the oil light would go on and off while stopping. we then noticed oil leaking, contacted kia, after we looked up the issue we see this was a known issue with the oil pressure sensor leaking, which a recall was issued for canada but not u.s. (even though they come from the same plant). they charged us over $300 to do, they will not pay for it. they refuse to assist us with any issue.

On 06 april 2018 at 1743, my wife was driving our 2012 kia sorento and the sunroof exploded. after further investigation, the vehicle's glass was spread across the top of the vehicle. no foreign object, rock or major temperature change created the accident and the vehicle was traveling at fifteen (15) miles per hour.

This is the second time i have had this problem with this suv. while driving down the road oil pressure light comes on. i pull off the road right away and shut off. then i noticed trail of oil on road behind me. i get out and look under front of car and see oil running out on to the ground. cost $700.00 last time when repaired. replaced main seal on motor and replaced oil sending unit. watched you tube video they said looks like main seal leak but is actually oil pressure sensor. located under intake manifold and oil runs out end of motor. by transmission and looks like main seal leak. but it's just a $18.00 oil sending unit. that's leaking.

Srs light has come on. initially took it into a dealership in 8/2017, was told they were able to reset the sensor and the light went off. it has since come back on and now i am told i have to replace the ocs mat and it will cost me $1900. this is a safety issue and should be covered under the warranty. srs light came on for no reason

Warning light came on stating passenger side airbag has been deactivated at around 103,000 miles and has not turned off.

Driving down the road when all of a sudden all the lights on my dash board came on and the car shut off. luckily i was able to get off road and into a driveway. had vehicle towed. the dealership told me my engine locked.

Depressed push to start button, the car made a high-pitched squeeling and grinding sound from under the hood, but was not running. could not get the sound to stop. eventually stopped after 3-5 minutes. restarted the car this time it started, drove the car with no issues for 3 days. depressed push to start button loud sound came from under engine sounded like the starter was engaged but not turning over the motor. could not get it to stop, started smelling a strong electrical smell, after about 5 minutes it stopped sounding as if the starter burnt up. had car towed to kia dealership in muncie, in. they diagnosed it as a bad starter due to the high cost of starter through the dealership, had the vehicle towed to the local repair shop, he installed new starter, once new starter was installed engine will not turn over, mechanic advised engine was locked up.

Takata recall? air bag light is on for no reason!!! please investigate!! there are over 2000 complaints online for the same issue, kia wants to charge $2000 to repair seat or sensor?? i cannot get my car inspected!! furious-this is a recall- i did not beak my air bag!!! please check complaints online with same issue there are thousands!!!!!!! for 2012 kia sorento - please help!!! so tired of being ripped

Tl* the contact owns a 2012 kia sorento. while driving 65 mph, the engine failed without warning. the contact heard a loud bang and observed a huge cloud of black smoke emerging from the vehicle. the check engine and other instrument panel warning indicators illuminated. the contact pulled the vehicle over to the shoulder of the road where it caught fire from underneath near the transmission. a police report was filed. the fire department extinguished the fire. kia of lancaster (1608, 5250 main st, east petersburg, pa 17520) was made aware of the fire and stated that the exhaust hanger had melted. it was determined that rod #4 blew into the transmission, which caused the engine to fail. there were no injuries. the failure mileage was 81,000. the vin was not available.

The paneramic sunroof shattered while driving at 60 mph on highway in very light traffic. nothing seemed to strike the sunroof.

Drivers rocker cover light malfunctioned and shorted out starting a fire on the drivers side floor we were just pulling into the driveway at our home. then the car filled with smoke.

While driving down an expressway at approx. 45mph, my sunroof exploded. glass was forced down and the cover screen saved me from the debris coming into the car. there was no other traffic around me and no foreign matter found in the debris. this event was extremely frightening , and i had my mother and my daughter in the vehicle when it happened. i made a police report of the event and i have pictures of the damage.

First time in 2017 started car and it started knocking, as i drove it got louder, engine light came on, drove it to kia dealer and motor had thrown a rod, kia honored their recall and supposed new motor was installed with 60 days. no problems until yesterday, 15,000 miles on new motor, as i was driving on freeway at 70mph, engine light came on, so i pulled over within a minute and called tow truck and towed to kia dealer. they were hoping it was just a coil, but today they told me it was the motor again. this time they said kia said i must have drove it a lot after the light came on and would not give me another motor ??? i had bought the extra 20,000 mile guarantee, so even though this supposed new motor only has 16,000 miles running time on it, my mileage is at 111,000 since the first one blew at 95,000. so i should still be getting another motor, but, after reading all of these accounts, looks like i was so lucky for it not to have caught on fire, even if i get it back, i don't think i can put my grandkids in it again, and its almost paid off, love my car, but someone is going to get killed, something needs to be done, soon.

I was driving the truck when i heard a loud noise like a fire gun than i saw smoke coming out from the engine, i pulled over and saw that the engine was already on fire, i got my two daughters out of the truck and five minutes later the whole truck exploted

While accelerating after a right hand turn into turn only lane headed for highway, my car just seized up and stalled out. i glided to stop and shut off the engine, turned it back on. i accelerated onto on ramp of highway and it seized up again completely stalling. when checking oil levels there was had none, my husband brought me 4 quarts of oil (always followed dealership protocol on oil changes), tried engine again nothing. towed it to dealer, they removed and dissembled the engine to find point of failure. found #1 and #4 connecting rod bearings to have spun and welded them self to the crank shaft, also found #2 and #3 to be worn down/chewed up, found bearing debris in the oil pan and through out the engine, needed to replace the engine and all needed seals and gaskets.

The engine compartment of the vehicle caught on fire, eventually engulfing the entire vehicle in flames. the vehicle was traveling at normal highway speeds when this occurred.

The low beam headlights keep failing on my car. numerous bulbs, lens, etc... and they blow within 2 days. so, we drive around with one bulb. major safety issue that is widespread on these models, but they will not admit. we do not have $600 to $1000 to completely replace the entire wiring and assembly. for what i paid, i should not have to for an engineering/design flaw. the lack of concern kia has shown this widespread issue shows a disregard for consumer safety. this will be my last kia unless something is done.

Was driving home from work on 11-26-18, about a mile out of town when my car made a really high pitch squeal sound followed by a terrible grinding sound, pulled in to the closest business to it knocking and it had stalled right where it was parked, have i not pulled into the parking lot it would have stalled on a county highway at 60 mph. had it towed in to a dealership on the morning of 11-27-18, they said it is engine failure. the 2012 kia sorento doesn’t even have 90,000 miles on it yet and gets regular maintenance and oil changes so there really is no reason for this to have happened. it was a perfect running vehicle without ever having any issue with it what so ever, no signs of anything going out either, not even a dash indicator light! have read numerous accounts of this happening all over the internet, there’s a recall out for this type of thing but my car isn’t in the batch that was recalled???!!! i think this is absurd!

Tl* the contact owns a 2012 kia sorento. while driving 70 mph, the steering wheel seized without warning. the brake pedal was depressed, but took an extended amount of time to stop the vehicle. the vehicle was towed to an independent mechanic where it was diagnosed that the engine seized due to a lack of engine oil. the contact was informed that the engine needed to be repaired or replaced. the vehicle was not repaired. murray kia (located at 1402 west ridge pike, conshohocken, pa 19428, (610) 279-3020) was informed of the failure. the vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was not contacted. the approximate failure mileage was 132,000.

"takata recal". my kia 2012 with current millage 49,000. no accident. airbag light is on. check engine light is on. brought my vehicle to kia dealer. they said intake manifold need to be replaced and it cost around $900.

Tl* the contact owns a 2012 kia sorento. while driving approximately 45 mph, the sun roof exploded and glass fell onto the contact's head and inside the vehicle. there were no injuries. the contact pulled over onto the side of the road. the vehicle was driven to pete's car smart kia (4701 s soncy road, amarillo, tx 79119) for repairs. the cause of the failure was unknown. the manufacturer was not notified of the failure. the approximate failure mileage was 85,000.

Engine is using excessive oil - a quart of oil every 1000 mi. i have taken it to my nearest kia dealer who on the first visit a month ago told me i needed a tune-up (new plugs, pcv valve, etc. i just had a tune-up at my regular svc rpr shop in may. kia dlr told me they did not use oem arts, so i ok'ed the tune-up and suggested work to see if it would help. per their advice, i brought it bsck this wk after putting on 1000 mi. and it was again a qt. low. they had a tech line case open with kia factory on firt visit and worked with them again this wk. kia's answer is that they will not replace the engine until ti throws a rod. i am greatly concerned for my wife and i safety. we live in a high traffice city (atlanta) and when the engine blows, we could be injured badly or even killed. this is not an acceptable solution. note: engine recall was done last year or so, so i am told the engine will be replaced for life any time it fails still unacceptable due to the threat of injury or death.

Upon exiting the freeway on an out of town trip, my elderly father, 9 year old son and i began to smell a strong gasoline smell. there were no previous symptoms or signs of an issue and we just travelled about 250 miles. i typically drive alot in the city as well. in this case, i pulled into the hotel parking lot (right off the freeway) and there was a large amount of smoke coming from under the hood of the car. because this occurred on saturday evening and we were coming into town for an event, we were not able to contact warranty forever until monday. fearful, because i have heard of the many spontaneous fires that have occurred on my vehicle type, we have to wait to have it towed and inspected. the engine was replace in my vehicle, under recall, just last year. thankfully, no one was injured. it could have been worse, very scary. i will be more than happy to upload any needed documentation after an inspection has been completed.

Engine bearing failure very similar to engine recall for the other types of kia 2.4 sorento engines. this engine is a 2.4l dohc cvvt 4-cyl. catastrophic engine failure needs new engine.

Drivers side front turning signal keeps going out. i’ve replaced the bulb numerous times and it’ll work for a few days and then it will stop working again.

I never received a recall notification for my vehicle. i was deployed from 2013-2015 and didn’t have a physical address and i would like to get the issue fixed.

While driving all warning lights on dashboard turned on and my car started shaking and i hear the engine turn off while in the middle of driving. i was in a residential area going down hill and speed limit was 25 mph so i was able to pull to the side of the road. the lights would stay on and would not turn off. the gears were stuck as well, it would not let me park the car. i waited a few minutes to turn car off and it worked. i used the emergency brakes to keep car from rolling. i then waited a few minutes to turn car on lights on again and was able to shift the car into park. i have my car service routinely and no warning of something like this could happen.

Takata recall: i purchased my call feb. 11, 2017 and starting may i started having all kind of electrical problems. fused kept blowing open every other day. now fast forward to 2018 i go in for an oil change and find that my engine is leaking oil. the mechanic tells me that i need to replace the engine asap. my car has been parked for the passed two weeks.

“takata recall” i continue to smell a burning smell under my hood but no one can seem to find it. it come and goes i had it checked was told all fluids are fine and no leaks. i pray it never catches fire as i have a grandson who rides with me often. also my rear break light go out ever two months not sure why it is not just one side they take turns each side. pressure in tires tend to go low very often for no reason please help me find out what is really wrong before something bad happens 🙏🙏 the burning smell scammers the most but i smell while in motion.

The engine stalled without warning, no warning lights previous to the stall. on the highways traveling about 60 mph when many warning lights all appeared at the same time of the stall. upon towing the car to a nearby shop we were initial informed it appears the engine has seized.

Airbag light is on. code says it is a passenger seat body sensor mat. kia has a service campaign for many airbag issues, but says this is not a problem

While driving on highway 50 about 20 miles from south lake tahoe my car just stalled out while traveling at the speed of about 55 mph. steam/smoke from coming from the front end. as i pulled over to the side of the road other motorist traveling west bound started honking and pointing to the vehicle. after stopping is when we realized the engine area was on fire. after opening the driver side door the flames shot out from under that car causing 3rd degree burns to the back calf on my left leg. the car was in totally in flames within 5 to 10 mins.

I was driving home from work and noticed my sorento was making a loud ticking sound and was struggling to change gears. i pulled over and immediately as i put my car in park, my check engine light flashed and car turned off. i had the car towed to a mechanic who confirmed the engine had seized. this description falls right in line with the engine recalls on 2012 sorento's, but kia says my vin is not part of the recall. the car has been well maintained and only has 80,989 miles on it. my mechanic reached out to kia to explain to them that the engine was in very good condition and should not have seized, and believed it was a faulty engine and they hung up on him.

Car repaired by recall due to noises in the motor. motor changed. noises continued. car broke down in the highway. lost power and it was in fumes and smoke. lives in danger. car towed to kia service in libertyville , il. staff indicated that pistons blew up.. whole motor changed again. after three weeks car did not work at and.. broke in the night while my wife was going to take care of an emergency call to a hospital. kia towed again. motor changed third time. at service since july 19, 2018. it has been promised to be delivered to me again tomorrow wednesday 8/14/208. family and myself afraid to ride the kia sorento again. car with noises since 2016. they have been using rebuilt part to change the motor. current miles 82,000.

Tl* the contact owns a 2012 kia sorento. while driving unknown speeds, the vehicle lost power and failed to restart without warning. hours later, the vehicle was able to restart. the vehicle was taken to the local dealer (frank fletcher kia, 2901 se moberly ln, bentonville, ar 72712, (479) 845-4343), but was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 123,109.

Srs, airbag module light on constantly replacing bulbs june 2018, 88kmikes airbag warning light came on and wont go out after several attempts at resetting. dealer stated it is the airbag module, not covered under warranty and would cost $750-$800 to repair and reset

I have a 2012 sorento and the engine died in it at 123k miles. i dont know what happened but i kept up and maintain the maintenance on it. i done tune up ,oil changes flushes that needed to be done. my sorento has become a member of my family and the kids call her miss kia!!😂. i look for recall and didn't see any for my sorento. its gonna cost about 5k to fix out of pocket😱😱😓. which means its gonna take awhile to get her up and rolling again. im still making payments on a car that doesn't run. i wish you guys would consider fixing our car. im not sure how many people are having issues with this but the kia shops didn't see the engine going either. we are renting cars to travel to and from work weekly and its hard to save when you keep spending to travel to work and from work. please help us get miss kia up and rolling again. if you have any questions please call at [xxx] and my name is [xxx]. thanks and have a great day. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 kia sorento. while driving approximately 35 mph, a ticking sound was heard from the engine compartment when the accelerator pedal was depressed. the vehicle was towed to the dealer (bob sight independence kia, 1700 s noland road, independence, mo 64055) where it was diagnosed that the engine failed and needed replacement. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 107,000.

Car can shift out of park without breaks being engaged. i can move my gear shift into reverse or drive without pushing my break. this includes with my car running or not.

My vehicle is consuming oil. every 1000 miles i am having to top it off to keep it from running dangerously low and seizing up. there is no indication of a leak so it is an internal problem. the vehicle is also sluggish upon acceleration. sometimes the rpm gauge is a zero when i am driving at 40 plus speeds.. presently i am the kia dealer is conducting an oil comsumption test. i will upload results.

The break lights stopped working and the electronic stability control esc and downhill breaking control dhc lights came on. i was alerted to the break light issue when i was stopped by a fort worth police officer. i tried to fix the problem by checking the break light bulbs (they were good), the fuses were all good. i replaced the break switch with on bought from o'reilly auto parts. it did not fix the problem. i took it to mechanic who told me that the switch was bad, so i returned that switch and changed it again but still the lights didn't work. i took it to southwest kia in mesquite and was charge $312.95 to fix a $19.41 part: another break switch. i found this preposterous. as i was waiting in the waiting room i looked up kia recalls and i found that previous year model vehicles had been recalled for this issue. i believe that this is a recurring issue and that 2012 and other model years having this same issue should be included in the recall...

I have only recently seen articles regarding the hyundai/kia engines catching fire. i had a 2012 kia sorento that the engine caught fire in 2014 hence totalling the vehicle. i have tried for years to discuss this with people but since it wasnt an active recall no one would pursue the case. on may 22, 2014, my detailer went to turn the car on and to move it and the whole engine caught fire. obviously i do not still own this vehicle but i would like some answers.

I was driving a 2012 kia sorento with three other passengers and our family dog. i see smoke coming from back of my car thought it was the car passing me since my car was in mint condition with a new engine and new transmission. i look again there is no car going the opposite way and now i see a lot more smoke. cars coming the opposite way are flashing me and waving so i figured i’m probably over heating. i steer to the right on a steep hill the brakes and emergency brake doesn’t work i quickly throw it into park the gears are gone so no park. at that point we see flames shooting at us. my daughter and i open our doors the car is slowly rolling down the hill, the door hits her she goes flying the car almost runs her over. i take the car and i’m holding the 4,000 pound car back from rolling down the hill so the kids and dog in the back seat can get out. they finally figure out how to manually unlock the doors, grabbed the dog by the collar. i let go of the car it was engulfed in flames rolled down the hill and started to explode. what a horrifyingly experience.

I started experiencing stalling issues in april 2018, had the dealership that i bought it from inspect it and i was advised to change the crankshaft position sensor and the battery. i changed both and the the motor ran fine for around 3000 miles. i was drivong down the highway at 60mph when the vehicle shut off with no warning, oil lamp or check engine light. the vehicle wouldn't start up after stalling. towed the vehicle to my brother's house, tried to start it a few days later, when it cranked over there was a horrible screaching sound followed by knocking from the engine. towed the car into kia in waco and they have denied repairs because my vehicle isn't covered under the recall. i recieved the run around regarding what exactly is broken. the only answer i get is "we know its got broken parts onsode, but we don't know what." i believe that they didn't even perform an inspection, just denied based on not recalled under vin. kia sent me an interim notice as well as another notice stating my engine will be covered for 10 years and 120k miles die to the engine bearing clearance issue. kia doesn't have a record of notified vehicle owners amd is telling me i'm lying by saying i recieved any notification because they have no record. its already been proven that kia has hid the defective internal engine parts. i was quoted $7300 for an engine without labor.

June 23 driving on the freeway popping noisecoming from what sounded like under the car red engine symbol comes on in the lower left hand corner of dash immediately begin getting over second popping occurs within 10-15 seconds red oil lamp light comes on right hand side of dashboard smoking from vehicle happens immediately get to side of freeway attempt to turn off car restarts attempt again turns off immediately get out of car and run towards good samaritan who witnesses entire thing stops and stays with me entire time 911 called another vehicle pulls over as front of vehicle is fully engulfed in flames and attempts to extinguish fire but to no avail fire trucks and freeway roadside assistance come within 10 minutes of incident extinguish front of my vehicle vehicle towed in motion at beginning on freeway pulled over and got out on side of freeway nhtsa recall number17v224 may and october 2017 just had 105,000 mile maintenance done at rally kia on june 11 could not upload pictures said file must be one of the types specified above. am i able to send them via another way?

We were driving on the 10 east from california heading home to phoenix, az on june 14th. at approx. 12:30pm pst at a cruising speed of 75 mph we approached the long step hill and half way up the hill the engine ceased. we were driving in the left lane and the right lane had many semi- trailer trucks passing us. luckily we were able to drift the sorento with no engine power to the right side of the safety shoulder- this could have been a situation with my wife, me and my 11 year daughter as fatalities since losing power up fill as semi-trailer trucks pass you by is extremely dangerous and perilous. we had to get a tow truck to tow the kia to an independent mechanic in bermuda dunes. his analysis was the engine would not crank over/no signs of over heating, batter levels in good condition, and engine completely seized. we had to tow the sorento on june 15th to palm springs kia dealership where the car has been up to this report's writing july 15th -- one full month. kia palm springs ran their test and said the engine did cease up but no "sludge" in the oil hence no oil issues. when i asked for the technician's report- monica at palm springs kia said there was no report available for me to review.. monica entered a " good will service case" for me . i had to contact kia consumer affairs a total of 10 times before finally an escalated affair manager lyle clark said kia motors inc. will not be offering any assistance in replacing the engine or any help and that basically i have to take up my case with palm springs kia-- who by the way advised i contact kia consumer affairs in the first place. no ownership, accountability or compassion by kia. many kia engines are ceasing and one day fatalities will happen. now i have a broken kia in palm springs and the terrible feeling of being dismissed by kia and they only want me to fix it so they can get paid for this indignity.

Front left spring cracked. car was only driven for residential use on paved roads, under 50k miles. the kia dealership never found the issue during routine inspections, mavis discunt tire store found the problem while changing tires.

2012 kia sorento -similar to others, oil pressure light and check engine light came on. rattling noise heard during acceleration. my mechanic informed me main rear seal blown. called kia and learned my engine is not included in the current recall. after reading other reports, seems like kia may need to expand the recall to include other engines in the same time frame.

Tl* the contact owns a 2012 kia sorento. the contact stated that the weatherstripping around the driver and passenger side doors was loose and prevented the doors from opening. team kia of bend (611 ne purcell blvd, bend, or 97701) diagnosed that the weatherstripping needed to be replaced. the vehicle was not repaired. the manufacturer advised the contact to get in touch with the regional manager for the repair. the failure mileage was approximately 70,000. updated 11/27/18*jb

I had a few problems with my car, one of them is that my car made a big rattle noise while driving at about 45mph in the street, i call kia made an appointment took the car and when they got back to me they said it was the throttle need it to be replace ($500) then the started ($600) i have replace this 2 times already, then the drive belt idler pulley and the brake lights go off very often, and so on. make story short my car was in the safety recall, my car as showed all the signs, rattle noise, the oil light goes on and off the dashboard i have spend a lot of money in this car but they refuse to replace the engine. i received a second safety recall number 17v224 on october 17, 2017. and then another notice from kia saying they extended the warranty on my car to 120,000 miles. on my point of view that doesn't fix the problem.

2012 kia sorento. consumer writes seeking reimbursement for vehicle repairs. *ld the consumer was advised there was sludge in the oil pan due to not taking care of the vehicle causing the motor starvation of oil. the consumer is in possession of all oil change records. *js

I had been hearing a noise and mechanic asked me to bring into his shop to take a look. on my way to the shop my car suddenly stopped. mechanic had it towed to his shop, they checked everything and all looked good. when they tried starting the engine it was frozen. i had no engine light warning at all.

1. a few months ago i lost power while entering the highway was nearly rear ended 2. a few months ago while driving the car on a highway or basic street it will jerk the rpm drops to 0 and won't allow you to accelerate, shut the car off turn back on its fine then randomly happens again. this is still happening. 3. about a month agowhile sitting idle in traffic the car stalled, turned the ignition off then back on and it started back up 4. yesterday i put the car in drive it does not engage right away and when it does it jerks. now the engine light is on. i have had my car to the dealer regarding the issues and every time they say they can't diagnose it because the engine light went out and that they test drove it and nothing was wrong. this vehicle is dangerous to myself and others to drive and i'm about to contact the better business bureau if this does not get resolved. there is a recall out on the year make and model of my vehicle but not on my "specific" motor. well in telling you there's a problem and i've read about other kia's having the same issue.

Warning light came on and stayed on at 28k miles, never in an accident.

While driving on the freeway at 60 mph, the panoramic sunroof/moonroof exploded for no reason and dropped glass down on me and also a meal bar swung down and hit me on the side of my head. fortunately it was early morning and not a lot of traffic around me, or the situation could have been a lot worse. nothin hit the roof prior to the explosion, a very scary situation. i have cuts on my hands and a welt where my head was hit. *bf *tr

When you are slowing down from any speed greater than 20 mph to make a stop, while pressing the break there is a clicking sound coming from gear shifter area. every time when under appro 10 mph this clicking happens. this happens every day since the day i bought it.

Thursday morning, i was driving to work. i made out of my neighborhood, and past the gas station and all of a sudden all my lights came on and as i tried to press the gas, no speed at all. i looked and realized that my truck completely shut off while i was driving and i was able too mange to pull over to the side of the road. want the battery. later was informed that my engine locked up..... now waiting to see what the issue is. i have no pictures or documentation yet, as i had the vehicle towed to the kia dealership. will ask more about this when i pick it up.

There is a recall on 2012 kia sorento engine but my vin will not show up that there is a recall. my engine seized with only 69000+miles on it and just like all the other recalled vehicles. i was driving one day and my car suddenly shut down. no engine light or oil light. i had to get a jump to actually get my care started again. after the jump my engine started making a loud knocking sound. my care has never gave me any indication that there was any problems or any random sounds. now i am either forced to pay over 5 grand for an engine for a car that i have only had for 2 years or buy a new car. i am also still making payments on this car.

Hi - today, on my way to the park - a 10 min drive, the airbag light turned on. i have not been in an accident and my car has almost 130,000 miles. readying online - i am dreading to go to the dealership. i did find a post that in february of 2016 - kia issued a service bulletin but there is no number attached, therefore, i am guessing i will have to pay for it. has there been any new developments on this issue? if so, please contact me.

I happened upon this website and discovered there is a safety recall from october, 2015 and i was never notified. i read to file a complaint if i hadn't been notified.

Tl* the contact owned a 2012 kia sorento. while driving 20-25 mph and making a left turn, the vehicle was struck on the rear passenger door and rear quarter panel. the air bags failed to deploy. the contact stated that the vehicle was equipped with rear passenger side curtain air bags, which failed to deploy. the contact was transported by ambulance to a hospital for a fractured collar bone, which required medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed. jenkins kia of gainesville (3345 n main st, gainesville, fl 32609, (855) 764-9404) was contacted, but the dealer was unable to read the data from the black box in the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 86,000. the vehicle was destroyed. the vin was not available.

98,000 miles. air bag light staying on for no reason. took to kia dealership. code 1764 ocs mat defect. has to do with mat on seat of front passenger to detect passenger and weight. price to fix $2000.00 that is ridiculous! i have seen tons of reports of this issue on kia sorentos. they advertise for their safety and that is why i purchased this vehicle new. i have never had any vehicle that had issues with the air bag systems. this is a common problem and should be recalled on these vehicles. kia should be ashamed of themselves for not fixing this recurring issue,.

My main rear seals of my engine began to leak oil.

Tl* the contact owns a 2012 kia sorento. the contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling). the contact took the vehicle to ray skillman southside auto center (8424 u.s. 31 s, indianapolis, in 46227 (317) 888-9500), but no issues were found. the contact stated that the vehicle received a routine oil change on the day of the recall inspection. the contact stated that the oil pressure warning indicator illuminated. the vehicle was taken to an independent shop where the oil level was checked and recorded low as well, but no leaks were found. the vehicle was then taken back to the dealer were they also found the oil level to be low with no oil leaks. the vehicle was set up for an oil consumption testing. the contact stated that at 2,000 miles, the vehicle showed excessive oil consumption. the contact was informed by the dealer that the engine needed replacement. since the vehicle was already inspected per nhtsa campaign number: 17v224000 (engine and engine cooling) and the engine was not making noise, the engine could not be replaced under the recall. the manufacturer was made aware of the issue. the approximate failure mileage was 97,000.

My left headlight keeps going off and one. replaced it and it flicker on and off. i have to mess with the headlight to come on every morning. ugh,

Our car started showing engine problems. it was blowing big puffs of smoke out not the exhaust when accelerating, it was very sluggish, it would also try to stall out here and there. we had it towed to the dealer. it is part of the recall for the engine. they "tested" it and said the engine passed but took a video of the smoke coming from the exhaust and sent it to their techs to see how to resolve the issue. now waiting on an answer. no transportation has been provided. paid out almost $300 in the last week for a rental. the dealership basically told us we were on our own transportation wise.

Tl* the contact owns a 2012 kia sorento. while stopping or making a left turn at low speeds, the vehicle stalled without warning. the vehicle was taken to an independent mechanic, but the cause ofthe failure could not be determined. the dealer (peak kia littleton/denver, 5077 s wadsworth blvd, littleton, co 80123 (303) 562-0442) was contacted, but an appointment was not made due to the diagnostic fees. the manufacturer was notified and offered no assistance. the contact researched the failure online and found many other complaints. the failure mileage was approximately 89,000.

Tl* the contact owns a 2012 kia sorento. while the contact's wife was driving 55 mph, the sun roof inadvertently exploded. there were no warning indicators illuminated. the dealer was contacted (evansville kia at (812) 473-0215, 4000 e division st, evansville, in 47715). the manufacturer was notified of the failure and had the vehicle towed to the same dealer, but the failure could not be replicated. the failure mileage was 95,000. the vin was unavailable.

Headlight failure, repeated passenger side low beam failure followed by drivers side failure. headlight connector melted & was half missing. failure frequency increasing over time. we have tried different bulb manufactures but failure reoccurs within a few weeks of replacing regardless of manufacture

This morning just 5 min after putting my daughter in her car seat i went to go grab her out of the rear passenger side and the door handle broke off in my hand. i am not a very strong person so this surprised me greatly. upon further investigation into google i see this is a known problem which is insane and if i have to go replacing all my door handles as they break i will not be buying a kia again. i hope this is a one time thing but think that is really is an issue as some people use the child lock and would make it hard to get in that side if that were the case.

Issue #1: the lf headlight assembly on my vehicle even after being repaired and then replaced continues to stop working. in august 2017, my lf headlight started intermittently going out and by september 2017 failed permanently. i checked the light bulb which wasn't the issue and found that the connector to the bulb was burnt out with one of the prongs melted. i cut off the end and replaced it with a new socket (a h8/h11 headlight wiring harness socket - dorman# 84783). after replacing the socket, i drove my vehicle a couple days and lf headlight failed once again. first shutting off intermittently and then completely. i then took the vehicle to my local dealership, darcars lanham kia, 9020 lanham severn rd, lanham, md 20706. the dealership said the headlight assemble had a short and had to be replaced. i drove the vehicle home, ordered a new headlight, installed it and then drove my vehicle for a couple more days. once again, the headlight started to fail intermittently, so i took the vehicle back to the dealership again. the new headlight failed completely while at the dealership. the dealership is now asking me to buy another headlight assembly while they reach our to kia to identify any other possible causes for the failure. issue #2: in september 2017, both the lf and rf fog lights started also failing intermittently. at the dealership, they say that pieces of the housings for both fog lights have fallen into the lighting area and are hitting the light bulbs causing them to intermittently go out. and, of course my expense extended warranty doesn't cover the lf headlight nor the fog lights! my vehicle has about 85,000 miles and the premium warranty which last up to 100,000 miles is completely useless. so now, my vehicle now only has one working headlight and its a relatively new vehicle!

Our 2012 kia sorento was in motion on the highway when a loud knocking sound began. at this point the engine seized and the car stalled. it had to be towed to the kia dealer and a new engine had to be put in. we were told by the service manager at the kia dealership that recall sc147 addresses 2012 kia sorento's and the exact same issue as our car had. however, the recall does not include her engine type. given what happened to our 17 year old daughter and the dangerous situation that she was put in, we feel that these sorento engine types should also be included in the recall. kia consumer affairs was contacted and they refused to provide any type of compensation or add this vehicle engine type to the recall.

Battery is good. have to jump start every time.

One headlight went out. i replaced both bulbs. it appears, when standing in front of my car, that the lights are on, but they are very dim. when i am driving, it is not lighting my path. my passengers have noticed, and oncoming traffic often flashes their lights at me. i need it fixed immediately, bc i drive uber/lyft for employment. i was driving in a dimly lit area, when i first noticed that i couldn't see well in front of me. later, that hour, an uber customer, informed me my lights were out. after the bulbs were replaced, i was driving when i still noticed the road was dark. the next day friends were in the car with me & spontaneously inquired about why my headlights weren't working. my research shows a recall re headlight connectors which corroded, but it does not include my car's year yet.

Purchased car in april 2016 used. a walmart battery was in car. i mentioned to sales person that it had a walmart battery, he says "o yeah, they have good batteries". so, car is at least on second battery. that battery died in april 2017. new battery from o'rielly's. that battery is now losing it's charge within 5 days of not driving. not normal. alternator is throwing 14.1 to battery. nothing in car is ever left on.

Tl* the contact owns a 2012 kia sorento. the contact stated that the recall notice for nhtsa campaign number: 17v224000(engine) was received in april of 2017. the contact stated that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the manufacturer and local dealer were not notified. the contact had not experienced a failure.

Writing to you and filing a complaint against kia for their lack of resolving his problem with his kia sorento; asking for any assistance that can get him in having his monies refunded. *ld the consumer stated the necessary documentation for reimbursement was mailed to the manufacturer, but the manufacturer did not respond to the request. updated 09/21/2017*js

Issue with headlights and wiring ect. this has been an ongoing problem for owners with these vehicles for years. not only is it expensive for the owners but could cause serious accidents. i don't understand when it is documented. look at all the complaints why kia has not been made to correct the problem. instead of letting them continue manufacturing vehicles with the same headlights. my low beam passenger side headlight went out about 2 weeks ago. i purchased a new bulb but when my husband inserted the new bulb it wouldn't work. my husband does electrical work and said this has to be a short or something in the wiring. why does the owners have to continue dealing with this issue and subjected to the possibility of a serious accident due to no working lights or possible fatalities. if we have serious injuries or fatalities then will you recognize huston we have a problem. look at the complaints. these go back for years. and still occurring on newer vehicles. owners are being forced to pay out hundreds of dollars frequently for repairs that do not fixed the problem it is only a band aide until the next time

Tl* the contact owns a 2012 kia sorento. the contact stated that there was an abnormal knocking noise progressing near the engine compartment area and, upon exiting a ramp, the vehicle stalled. the vehicle could be restarted, but the noise continued. the vehicle was parked at the contact's residence. the contact was included in a recall but not yet notified of nhtsa campaign number: 17v224000 (engine and engine cooling). the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 77,000. parts distribution disconnect.

Vehicle stalls during operation traveling around 15 mph; happens frequently on freeway and highway; happens at random; vehicle starts immediately on neutral; unsafe potential collision on major freeway and highway; children is transported in this vehicle.

After 88,000 miles, the sorento's engine started making a loud sound while driving at highway speed. the engine stayed on but continued to make a loud sound. the car was towed to peak kia in littleton, co where it was determined that a new engine was needed at a cost of $7000-$10,000 dollars. the vehicle had regular oil changes up to this point. the dealership checked an my vin number and said that i didn't qualify for the recall for engine particles. as a second owner, i did not have access to the 10 year warranty. i feel as if the recall needs to be expanded and honored. my 5 year old well maintained car had no reason to have catastrophic engine failure. i believe this is a manufacturing defect that is dangerous and that is effecting owners across the country.

On 09/10/2017 while driving a 2012 kia sorento down the highway i heard a rattling noise from the engine with a loud bang a few seconds later.there was smoke coming from under the hood. i researched and found that on 03/17/2017 kia announced a recall for 2012 sorentos. kia's recall: sc147: " bearing wear may result in engine seizure" this is on kia's and nhtsa's websites. [ nhtsa campaign # 17v224000 "machining errors during the engine manufacturing process may cause premature bearing wear within the engine"] i contacted kia's customer service at 1800-333-4542 and bethany told that my 2012 kia sorento was not eligible for the recall because the vin # was not part of the recall. she said that i could take it to the dealer and they would check the other 2 recall though. when the vehicle was towed i looked under the vehicle to see oil pouring out from a 3 inch hole in the block, toward the rear of the vehicle, where the thrown rod broke the block. oil is changed every three months and the vehicle has 120,129 miles on it. the cost of a used engine alone is near $3000, plus labor to install a motor that could do the same thing. i would like kia motors to replace the defective engine with a new engine at no cost.

Navigation system on the vehicle is frozen at the startup screen. the manufacturer offers only 3 year warranty on the nav display unit. in my case this is the second failure.

On 08/10/12017 while driving my 2012 kia sorento on i-40. i heard a "rattling noise" from the engine. as i slowed down the sound got louder. i turned on a side street into a safe area and parked my vehicle. there was smoke coming from under my hood. i opened the hood and saw 2 small patches of fire. i was able to put them out, then ran to a best western hotel and asked for a fire extinguisher in case a fire would erupt again. i researched and discovered that on 03/17/2017 kia announced a recall for 2012 sorentos. kia's recall: sc147: " bearing wear may result in engine seizure" this is on kia's, nhtsa's , pbs and forbes websites. [ nhtsa campaign # 17v224000 "machining errors during the engine manufacturing process may cause premature bearing wear within the engine"] i contacted kia's consumer affairs # and the person told that my 2012 kia sorento was not eligible for the recall. he said my vin # was not part of the recall. i had just returned with my family 1 day prior from a trip to mobile, al. (1500 miles round trip). on 08/12/17 i had my vehicle towed to battleground kia where the advisor & technician showed me the problem a "thrown rod".this hole is 3" to 4" diameter. (pictures attached). i asked what could have caused the rod to be thrown? i had my oil changed on schedule the latest was 07/26/2017. this vehicle has 123,937 miles on it. he replied he didn't know what caused it. on 08/15/2017 i was informed that to replace the engine with a used one with 99,000 miles was $6400 plus labor. [that is about 24,000 miles less than mine current mileage with the same potential problem lingering to happen again] it is obvious that the problems with the recall engines are identical with mine. i would like kia manufacturing to replace my defective engine with a new engine and rental vehicle at no cost to me. i'll like to partner with the local dealership to rectify this. updated 08/31/2017*js

Driving down the highway on a nice day when suddenly my sunroof exploded. had no warning . luckily i had the inside cover closed so we didn't have glass raining down . but it was quite the experience.

Kia sorento engine recall - my car was delivered to the dealership on 6/17 due to engine failure which was associated with the recall. they called me to pick up my car on 8/19. after exiting the lot, i continued to hear the metal grinding sound in the engine area to the right of the passenger side, additional noises could be heard in the rear axle and an extremely tight steering wheel when turning. i immediately called the dealer and spoke with the service manager who asked that i return the vehicle. i returned it on monday morning, 8/21 and waited 3 hours while they checked the car. the manager then informed me that i needed a new steering shaft which would cost me $518. my car did not have a tight steering wheel when i last drove it before being towed into the dealership lot. the technicians had to pull my car apart to replace the engine and adjusted my steering shaft, which they are unwilling to repair or replace. in addition, kia also owes me over $900 for a previous repair and two expenses that was originally submitted on 6/21. as i continue to keep a log of all my calls to kia and the dealer to make my case against the company. the car has not improved with a refurbished engine, it has become worse, which places me and my family in danger. i have given all the documentation to my attorney to file a formal complaint with the company and with the necessary regulatory body. my car was working efficiently before breaking down and i would like to be reimbursed and my car fixed or replaced.

The air bag warning light came on at about 77k miles and will not go off. this appears to be a recurring problem with the vehicle in seeing postings online.

Airbag light sensor its on, they change the airbag sensor on 2015 but know almost 5 years and 81k are not covering it. saying its non security issue

Tl* the contact owns a 2012 kia sorento. while driving 70 mph, the vehicle randomly stalled without warning. the vehicle was unable to be driven due to the failure and was towed to the dealer. the dealer indicated that the engine fractured and fragments entered into other areas of the vehicle. the dealer replaced the engine assembly. the manufacturer was notified of the failure and provided no solution. the vin was not available. the approximate failure mileage was 67,000. updated 09/23/16*lj *tr

Tl* the contact owns a 2012 kia sorento. while driving 60 mph, the vehicle made a knocking noise from the engine. the vehicle was taken to a dealer where it was diagnosed that the engine rods were twisting and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2012 kia sorento. while driving various speeds, the vehicle stalled without warning. the vehicle was restarted, but would not accelerate. the vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 83,000.

Driving 80mph on highway, heard pinging noise from engine, car slowed down and would not accelerate past 60mph. car suddenly lost all power, power steering and brakes, resulting in a dangerous sudden stall event. towed car to dealership, was told engine seized and needed a new engine.

The vehicle grossly lost power and came to a near stop which almost caused collision with vehicles traveling at speed limit behind me. while traveling normally at the posted 55 mph speed the vehicle slowed immediately to nearly moving. this happened multiple times which i reported to the kia dealer each time. the dealer did not correctly diagnose the problem until after the third report.

The gauges on the dashboard randomly change to include the mpg going up and down like a roller coaster. this has occurred multiple times. i've informed the dealer about it multiple times. they state they do not see any problem.

I was driving my son to school on a city street and stopped at a stop sign then tried to accelerate and all of the lights on the dash began flashing and the car just shut-off. i put my car in park and restarted it. this type of incident has happened twice before and the dealership just tells me to keep bringing it in. they can never find what the problem is.

Tl* the contact owns a 2012 kia sorento. while driving out of a parking lot at 5 mph, the vehicle stalled without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 107,000. the vin was not available.

Kia occasionally fails to start using the electronic ignition button.

Tl* the contact owns a 2012 kia sorento. the contact stated that the second row seat latch system failed to fold the seat causing the contact to be unable to use the third row seat. the vehicle was taken to the several times for the failure. the dealer replaced the seat folding system several times however, the failure was not corrected. the manufacturer was not notified of the failure. the failure mileage was 14,980.

I purchased the vehicle from drivetime in laurel md on 5/9/16. on 5/10/16 i heard a knocking sound coming from the engine area and the vehicle started pulling wile raddling. on 5/10/16 & 5/11/16 i made the dealer aware of the kia having engine issues. on 5/13/2016 the car started dragging and wouldn't go above 60mph. then the car stopped in the middle of 95n going towards ex 43. this was very scary, the wheel locked up and the car lost power so i ended up drifting out of control to the rights side of the road in the middle of rush hour traffic... i’m so lucky to be alive today...this vehicle was in motion on the highway... it sad to know that maryland inspected and passed that death trap

My paint color is pearl white. i have at least 2 spots of rust one on the right rear quarter panel. and one on the left side rear door. neither one is dented or scratched but the paint is pealed and rust is showing through.

Tl* the contact owns a 2012 kia sorento. the contact stated that there was a random progressing failure in which the vehicle randomly stalled. the vehicle would not restart and was towed to an independent mechanic who diagnosed that the pcm may need to be replaced. the manufacturer was notified of the failure and stated that there was no manufacturer recall repair. the contact was advised to take the vehicle to the dealer for diagnostic testing and repair. the vehicle was included in nhtsa campaign number: 15v626000 (power train). the vehicle was unable to be safely driven. the failure mileage was not available. parts distribution disconnect.

When driving at low speeds, rough idling between gears the car stalled as i was driving under 30 mph and dashboard lights all came on, steering wheel locked up, couldn't turn onto side street unbeknownst to me so i was driving into oncoming traffic. when idling at a red light, the car stalls and all dashboard lights turn on. vehicle won't move after stalling. have to put it in park, shut vehicle off and restart vehicle. been to dealership twice for this, ran diagnostics, can't find anything wrong

While driving at 45mph my car shut off in the middle of the road (city.) no warning whatsoever, no check engine light, no check oil light...nothing. i could not steer it nor restart it. my lights all dimmed. had it towed to a garage and they said they've had 3 of the same cars with the same issue in their shop. they told me there was no oil in it , but no leak. they put oil in it and jumped it, then took it for a test run and the vehicle stalled. the oil became thick and dirty, with metal in it as well. i was lucky that i was on my way home from work at midnight and there wasn't much traffic. i'm scared to drive it now, especially since i have a 150 mile drive in a few weeks. called kia and they told me i need documentation of all oil changes...fine, i can get that. from what i've been reading though i don't feel kia will provide a solution to this problem that has, from what i've read, plagued many owners. i bought my car new in 2011. it hasn't even hit the 5 year mark yet, this is unacceptable and very dangerous. what if i had been on the highway with a tractor-trailer behind me? too scary. considering all the people with the same issue...why hasn't there been a recall?

I was driving about 60 mph down 269 highway when all at once i heard a loud pop like sound and then smoke started going out the tail pipe and then under the hood the car lost all power and stopped. i got out and rasised the hood and it was on fire . luckely someone one was behind me and had a fire exstinquer and put it out. called police they would not come out called insurance and they sent a tow truck. we bought this car brand new in 2011 and always kelpt it serviced, they took it to the kia lot we bought it from and said it was a fire in the bottom of the engine and it would cost $10,000 to fix it we were still paying on it. so the insurance called it a loss. now we are out car and no money to boot. i had just took my grandbaby home it could of been really bad. i got on the enternet and found several other 2012 kia sorentos that had the same problems.

Have a 2012 kia sorento. took it in to have a recall repaired. dealer had it for 3 hours and when we got it back the air bag light on the control panel was on. they claim that they did nothing that would have caused the light to come on. for 67,000 miles no problem. they have it for 3 hours and now there's a problem. they said they would repair it for $700-$800. i asked if there was a possibility of the bag not deploying or deploying for no reason while i'm driving. they said there was no way of knowing until it was repaired. i did some research on the internet and found dozens and dozens of web-sites of others (sorento as well as other kia models) that have had the same problem. for a safety device to have so many problems, there has to be something wrong with the device. i think there should be an investigation into the air bag system. not just on mine but all kia vehicles.

On my second row seat, the latch the make the seat recline back and to fold down has broken for the 4th time. when i went to pull the latch it did not move the seat the latch was stuck and then it seemed as tho it is just not catching onto anything to move the seat. my vehicle was parked because i was trying to get my kids into the third row seat.

Letter from senator fischer on behalf of constituent asking for assistance with his 2012 kia sorrento recall issues and class action settlement as described in the attached email; attn: brandi mccaslin direct respond to constituent services. *smd the consumer stated the nearest dealer was three hours away. the consumer requested compensation for time and fuel expenses to get to the dealer. recall # 15v626000. *jb

@ 66,000 miles, the oil pressure switch, located under the intake manifold, is defective and leaked all the oil out of the engine. you cannot replace the switch/sensor without disassembling the engine. kia will only cover this repair up to 60,000 miles. an internet search shows this to be a common issue. additionally, its the same switch that is covered under a recall on the 2011 kia sorento. kia customer relations said i shouldn't believe what i read on the internet yet it was the internet i used to make my decision to purchase their product. the oil pressure switch should be on the same recall as the 2011 recall. same problem same switch. due to the location of the switch and what is required to access it, the coverage should be the same as an interior engine part 10 years, 100,000 miles. the oil drained while driving/running, and spilled while sitting stationary due to the design of the engine. the oil pools on what was described as a "valley pan" then dumps when parked.

I first bought my vehicle from a used lot still very well condition all service records car fax, etc a few months later i had issues with the system turning lights on an a weird engine noise, i brought it into a kia delareship only to be laughed at by the service team over the phone because they hadn't realized i had picked up the line, they told me this was all normal fixed the "problems", and sent me on my way out. i called several times after that to tell them i didn't think the engine noise was correct and they told me it was normal wear and tear, a few months later my entire car shut off while on an expressway with my self pregnant and my 2 year old son. it is now at the shop and they are asking for extensive information and service records which i have and are being very odd about my vehicle and when they will know the problem. please be careful when buying from kia, i could have been seriously injured with my children. trading in once the issue or engine if it even gets fixed. scared to death.

We were told we had a 10 yr, 100000 mile warranty bumper to bumper in jan 2012 when we bought the vehicle. last week the airbag light and engine light came on. we took the car to the local kia dealership and was told the warranty didn't cover check engine or airbag problems, even though the dealership service department said they would be covered if the unit was under 5 years old. they want $1000+ to fix the engine light problem on the intake manifold and $1400 to fix the airbag problem. both units should be under warranty. we had a spare tire problem a month after getting the car. the spare tire was bad and they wanted us to buy a new tire. nothing we have is covered under warranty it seems. we were told the entire airbag system on the car would not operate unless we paid the $1400 to repair the airbag system.

Sorento recall. federal motor vehicle standard no.114.requires the service brake to be depressed before the transmission can be shifted out of park. when excessive force is applied to the gear shift lever, the park position catch in the brake-shift interlock mechanism can chip or crack. this damage can cause the shift lever to be moved our of park without pressing the brake pedal thus the vehicle can roll increasing the risk of a crash and or injury especially if driver is not present.

Airbag light came on dash at approx. 71,000 miles. kia dealership service says "passengers seat cushion assembly setting code" estimated cost to fix is $2,306.00. car in excellent shape. car never in any accidents, all maintenance done at kia dealership.

We own 2012 kia sorento sx, purchased new. the car has 79643 miles. our family was driving on interstate 84 from boston to connecticut. the car was driving at 60~65 mph. suddenly, the car tpm (tire pressure monitoring) came on and within 5~10 second all lights ( traction control/ battery/ all wheel drive) started flashing. it was raining and wiper stopped in middle. all of these events occurred within 10~15 seconds. i pulled over from left lane to center lane. i felt car is losing power with no wipers running. i than pulled over to the breakdown lane – the car started shaking and engine tuned off. the breaks were hard to press. after the car was turned off - i cannot even move the shifter from drive mode to parking. we called the tow truck and towed the car to kia of east hartford ( kia’s dealer in ct) i was lucky to pull over without any accident or tragic. this kind of sudden death of car without warning is very dangerous. i called kia customer service team to report this incidence and they were not even concerned. i reviewed the comment/ complain from other customer about the similar incidence they experienced as well. i request want nhtsa to investigate the matter.

Purchased new 2012 kia sorento sx 3.5 in may 2012. it now has 54k miles. i have had to replace headlight bulbs both sides on 3 occasions and high intensity driving lights (oem) 2 times each side. the last time 12/23/15 the dealer (langdale kia, valdosta ga) stated that the socket on the passenger side driving light was defective, causing the bulb to explode, and the intense heat and debris caused damage to the reflector and interior of the lens housing, making it not repairable. the replacement cost including 1.5 hr. labor is over $300, and the service writer stated it was not covered under warranty be cause of age, mileage, and the bulb that caused the damage was not covered under any warranty?? i have also had to replace interior courtesy light bulbs and also tag light bulbs. i have spent approx. $200 since purchasing the vehicle! this is ridiculous for a $38000 vehicle.

On august 23, 2015, a 2012 kia sorento was parked on the side of the highway and stationary after being involved in a minor accident. without the driver’s knowledge and without the driver taking any intentional action, the vehicle shifted out of park and into nuetral or reverse, causing the vehicle to move backwards. as it moved backwards, it knocked over and dragged the owner of the vehicle, who at the time was standing next to the vehicle. the vehicle then struck a person standing behind the vehicle, pinning that person between the vehicle and another vehicle, resulting in serious injuries. the cause of this incident appears to be related to nhtsa recall number 15v626 for 2011-2013 kia sorento vehicles involving widespread failure of the brake-shift interlock mechanism.

Tl* the contact owns a 2012 kia sorento. the contact stated that while exiting the vehicle, the vehicle rolled away independently causing the vehicle to crash into a front gate. the contact entered the vehicle and depressed the brake pedal to stop the vehicle from continuing to accelerate. the vehicle was not diagnosed or repaired. the contact sustained leg and knee injuries that needed medical attention. a police report was not filed. the vehicle was included in nhtsa campaign number: 15v626000 (power train). the manufacturer was not notified of the failure. the approximate failure was 106,927.

Low beam drivers side headlight has been replaced three times within a six month period with sylvania brand bulbs and the passenger side also has been replaced three times and is currently out again i noticed when i started my car to drive home from work. when i arrived home the light was working and went out again the next evening. this is a never ending issue.

I bought my kia new from the dealership with an extended warranty. it currently has 83000mi on it. when i start it, it is making a rattling noise coming from the engine that only last a few seconds. we took it to the dealer and they are saying it needs a new engine because there are shards of metal in the oil pan. the cost to replace is $6000. the engine light has not come on at any point while owning the suv, nor has any other light. we have maintained oil changes at every 4000mi or less but we completed all oil changes and filter changes our self. the master mechanic stated that there was no sludge in the engine and the engine looked to be well taken care of. the extended warranty is not wanting to cover the cost of the repair. we are still waiting to see what the dealership is going to do.

Tl* the contact owns a 2012 kia sorento. the contact stated that while coming the a stop, the brakes failed to respond when the brake pedal was depressed. as a result, the vehicle to crashed into a restaurant. the air bags did not deploy. a police report was filed. the contact did not sustain any injuries. the vehicle was still at the location of the crash at the time of the call. the manufacturer was not notified of the failure. the failure mileage was 13,741.

Tl* the contact owns a 2012 kia sorento. while driving at approximately 65 mph, a loud banging noise emitted from the engine. after stopping the vehicle and lifting up the hood, the contact discovered smoke, oil and a small flame coming from the engine. the flame self extinguished. the vehicle was taken to the dealer who diagnosed that the vehicle had experienced a catastrophic engine failure. the vehicle was not diagnosed or repaired. the manufactured was not notified of the failure. the failure mileage was 129,000. updated 02/02/16*lj *js

After sitting for two days, the unit wouldn't respond to smart key. initially thought smart key battery was dead. i replaced battery in smart key, but the vehicle still wouldn't respond. i had to use mechanical key to unlock and enter unit when i noticed that neither the interior lights were working nor would the 'start' button activate engine or any auxiliary functions. boosted unit and took to a nearby shop. shut off engine and waited a few seconds, and it did restart; but left with shop to see if battery had a bad cell (the reason it wouldn't start). the shop indicated that both the alternator and battery needing replacing. the shop supervisor stated that the alternator wasn't properly charging the battery. i mentioned that the alternator/charge light never came on with me; but he stated that it will not always come on unless the alternator has really gotten bad. replacement alternator cost $500 (excluding labor) for a unit that is only just over 4.25 years old, and with only 83,700 miles.

The red airbag dashboard light came on. i took it in to the kia dealership and they said the clock spring needed replacing. they wanted to charge me $458 dollars to fix it. i purchased this car less than a year ago. it's a 2012 so this part should not be faulty after this length of time. the car has 65,000 miles on it, and since i purchased it used it's out of warranty as of 60,000. now i am without airbags because i can't afford this repair. i feel that kia should take care of this at no charge since this part should not fail after 3 years with no accidents or steering column issues that would escalate the part failing.

Camera malfunctioning. originally took vehicle in with camera problems in 09/2013. service check could not duplicate problem. said everything was fine. have had same issues with camera working and not working off and on. took in for service again for same issue with camera. told at first by service tech. our warranty was expired on item. mileage on vehicle is 60,550. informed them we purchased extended warranty. had to go home and bring in proof of warranty to service dept. which i did then was told i had to take it to dealer where i purchased it. for replacement part. matt castrussi in dayton, ohio (dealership closest to where i live) would not replace part. had to take it to kia of dayton, ohio for replacement part.

Tl* the contact owns a 2012 kia sorento. while driving approximately 15 mph, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. the engine was replaced, but the failure recurred after 10,000 miles of being driven. the vehicle was taken to the dealer where it was informed that the engine needed to be replaced for a second time. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.

Friday 9/18/15 10:40 am, backing out of parking spot slowly into a road. engine suddenly failed, engine light came on, and the brakes completely failed. was able to restart the car and park it again, but brakes still failed and had to use the emergency brake and the curb and tree at curb to stop vehicle. towed to ed voyles kia on peachtree industrial blvd in atlanta who found no record of the incident in computer and that all diagnostics were normal and they couldn't reproduce the problem, so there was nothing they could do. i sent them this link with others experiencing similar issues and told rep about others' experiences:http://www.carcomplaints.com/kia/sorento/2012/engine/engine.shtml. then had it towed to cobb county kia in kennessaw, ga. they maintained neglect on our part b/c oil level was at 0 (previous dealership saw no problem here), engine had major sludge and particles of metal in it, needed full engine replacement for $6500 didn't make sense with our regular oil changes and didn't explain the brake failure, though rep said it did. had it towed to aaa car care plus in marietta. could not reproduce the issue and said the car, including the engine, was in great shape, was full of all fluids. mechanic also said that there were 0 records on computer and that one of dealerships likely wiped it completely clean. have rented a car in meantime because my, my husband's, my two kids' and other drivers and pedestrians safety would be compromised. other comments online mention problem more than once, some on the highway. also remembered that my husband had had trouble starting the car a couple of months back, with no lights coming on at all. he got the battery checked out, and he was told it was fine. we relayed this to the mechanics too, but they seemed not to acknowledge the info. we cannnot and will not drive the car until it's resolved.

While driving on i95 we began hearing a noise from the engine. it was faint at first, just a pinging that would happen when we pushed the accelerator down. we just had an oil change at 94,000 miles so knew our oil level was good. the faint noise grew steadily louder over the next 30 minutes and we pulled off the highway and into a service/gas station. the mechanics came out when they heard us pull up. they knew almost immediately that it was catastrophic engine failure and would need major repairs if not a rebuild. the kia dealer is going to confirm today, but i beileve that it is an engine connection pin that broke. we were told we were lucky it did not break and puncture the engine block while we were driving.

Went out from work to start my car and noticed the airbag light would not go out. i shut the car off and restarted to see if it would go out. it would not. the very next day, i went to open the front door on the passenger side to put something in the car. the handle fell off in my hand. the passenger side door is hardly used as i am the only occupant of the car. it had not been hit or damaged, the cover just broke off. i took the vehicle in to the kia dealer. the advised me that i would have to leave the vehicle, pay $85 for a diagnostic test so they could see why the light would not go out. they said it was not covered under warranty that the warranty for it ran out at 60k miles. same with the handle. i have to pay over $40 just for them to replace the handle's cover. they said once they found out why the airbag light was on, if i paid to have it repaired that they will waive the diagnostic fee. so i have to rent a vehicle out of pocket for no telling how long, and pay for what ever is wrong with the airbag light. they claim that it will not deploy if i go into an accident. i've read several other complaints about the 2012 kia sorrento airbag not deploying. another law suit in the making just like the gas mileage one they just were sued for.

Upon arrival at my destination the car would not turn off. i had to press the ignition off button several time before the car would shut off. there were times would have to sit in the car about 5-7 minutes trying to get the car to turn off.

My 2012 kia sorento was running fine, no warning whatsoever. i was on the highway when i heard a flutter noise that turned into a knocking sound. had the car towed to dealer. tow truck driver started the car and drove it approximately 60 ft to a parking spot. i was told by the dealer i had catastrophic engine failure and that the engine was seized tight (which was not true at all) due to neglect. i have provided kia corp. and the dealer with all of the service records as well as the oil purchase receipts, oil filter receipts and oil change records. oil changes were performed to what kia's manual suggests. i have done research and have found numerous kia owners with the exact same issue i had. their complaints are almost exactly word for word what happened to my kia. something needs to be done about this...most kia owners had this catastrophic engine failure happen on the highway or when their teenagers were driving. kia has a class action law suit against them for this very reason. please do something before someone really gets hurt. i was very lucky there was not a lot of traffic and was able to get off of the highway. if there were traffic and i was not able to get off of the highway.. it could gave resulted in much worse. please i am begging you to do something about this. i have came across so many people in stores, restaurants, and dealers while looking for another car to be able to get my child to and from school, football, etc. i still have a loan on my kia and now have another loan because this issue. kia has based my warranty repair on pictures the dealer took. they absolutely refuse to listen to me nor help me. i begged and pleaded with them to look further into it and they wanted nothing to do with it. then i was told there was nothing else they could do and i needed to get my car off of their lot.

I purchased this vehicle used on 3-25-15 with a full factory warranty. after driving the vehicle for a few days my wife and i both noticed the brake peddle drifting to the floor while stopped and the vehicle would start to crawl forward. during long stoplights the brake peddle will slowly drift to the floor and has to be pumped up. i have taken this to the kia dealer twice and the first time was treated like i was an idiot they did a cursory inspection and said there was nothing found and returned the vehicle to me. i left and drove the vehicle for about a week and found that at almost every stoplight it would do the same thing loose breaking and begin to roll forward. i then took it to an independent mechanic "in & out auto" he stated to me there was break loss and peddle movement to the floor and recommended i return it to the dealer. i did so the next day explaining what i was told so they had a different mechanic look it over and he was able to duplicate & make the vehicle do the same thing "but" they kia said there was no need of repair and this is normal again sending me home. this is very disconcerting especially in traffic and also i noted on reversing at a store parking lot the breaks faded when pedestrians were walking behind my vehicle. this is a safety concern for not only myself but other drivers and pedestrians. i have kias paperwork showing both trips to their shop with nothing being done to fix this problem. thank you for your time. *tr

This is the third time that the 2012 kia sorento has surged on its own when stopped with the engine running. if you don't have your foot on the brake the car will run away. *tr

While driving down highway at 55 miles per hour with a semi tractor trailer behind me. my kia sorento just shut off. i just pulled over on the side of the highway in time so i wouldn't get hit by the semi. it took me about 6 hours to get my car home. i was out in where there wasn't a garage or nothing around. after getting it home and jump start the battery it started. then on 4/22/15 i was taking my wife to a appointment and it did the same thing and the engine is knocking before it shut off going done highway. i bought this kia used with 52,000 miles on it in july 2014. have extended warranty for 6 months or 36000. well 6 months is passed and now i am struck with this problem. called dealer where i got it. they wont help. i hope that you can help me with this problem because it is a dangerous thing that the car just shut off driving down highway. i am paying for a car that is faulty and they mislead you on the mileage to. only get 20-23 at 55 miles per hour. not now 30 or so like they say. i hope you can help me. i still have to get my car yet. it is getting pricey to keep a car that suppose to be good car. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 kia sorento. while driving at 70 mph, the vehicle stalled without warning. the failure only occurred once. the vehicle was taken to the dealer. the vehicle was diagnosed, but there was no failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 36,000.

Driving on a two lane state highway in minnesota (hwy 55) on a sunny, 60 degree day, i heard an explosion on the sun roof directly over my head. as i glanced in my rear view mirror, i noticed the vehicle behind me slowing down and debris flying toward that car. there was cracking and the sounds of debris hitting my car, luckily the interior cover was on so the glass did not get inside my vehicle. i pulled over as soon as i could and found the sun roof glass entirely shattered, many pieces having blown off and some hanging on to the side rails. i don't recall hearing any rock or object hitting the sun roof before the explosion so am wondering if the glass was faulty. *tr

Tl* the contact owns a 2012 kia sorento. while driving approximately 70 mph, the vehicle stalled without warning. the vehicle restarted, but the failure recurred on several occasions. the vehicle was taken to the dealer who diagnosed that the throttle engine sensor failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer for unknown repairs; however, the failure recurred. the manufacturer was made aware of the failures. the approximate failure mileage was 63,381.

I bought this used 2012 kia sorento march 14th 2015 and 8 days later the lights in the cup holder and floor board wouldn't turn off. i took back to dealership and they told me that they could run a diagnostic or just unplug. i was going to cost me money even though i only had the sorento for 8 days. is there a recall on the color lighting? *tr

Have to replace the bulb in my headlight. used to be every 4-5 months. now, it's 3 times in the last two weeks. after taking it to shop, wiring is shorting out, melting plastic around bulb and connection to car. can not just replace little socket, like in most cars, kia wants you to replace the entire wiring harness, to the tune of over $500 for the part alone, not counting labor. after searching online, found thousands of complaints about the same issue for the last 9-10 years.

On monday, march 23 at 8 pm, i arrived home and parked my car in our driveway close to our house. i loved up and went inside. at 4:30 am wednesday morning, my son came into our bedroom saying be thought sunshine was trying to break into my car because the car alarm was going off. i went to the window to look out, and immediately see that the car was on fire. the flames appeared to be coming from the left driver's side tail light. we called 911. by the time the fire department arrived the whole back half of the car was on fire. the fire was roaring. the car was totaled. an arson investigator rolled out arson. it was the craziest thing i have ever witnessed and it was terrifyingly close to our house. the fire was already in our yard when the fire department arrived. i shutter to think what would have happened if my son had not woolen up when he had. the fire was so close to the gas tank, we are lucky there want a full on explosion. the weather was mild and dry when it happened and there was no deferred maintenance on the car. i simply can't imagine what could have caused the fire. my best guess is that something set of the car alarm which on turn shorted and sparked the fire in the flashing rear lights. it was a certified used vehicle and in perfect condition that i purchased in september 2014. *tr

The first incident occurred at a traffic light. i went to accelerate and realized that the car had shut itself off. i put it in park, and restarted it without incident. when i brought it into the dealership, they said there was nothing they could do and that i should bring it in as soon as it happens next time. the second time, march 28, 2015, i was trying to pull into a parking spot when i was unable to turn the wheel. again, i realized that the car had stalled, so i put it into park, and restarted it. while there was no harm done, my main concern is that something like this will happen while driving at a higher speed, and cause an accident. i have seen this same occurrence in other reviews and wonder why this is not more of a concern for the manufacturers. what will it take for a recall? *tr

I was traveling home at approximately 55 mph at the time of the incident. the sunroof was fully closed and had imploded with no known cause. glass had fallen on both the driver and passenger resulting in minor lacerations. no other vehicles were visible on the road at the time of the incident and no foreign objects such as rocks were found in the vehicle. ... updated 03/19/15*bf updated 6/19/2015*js

I purchased car around september 2013. i started to noticed sometime later in 2013. as i pull out of my driveway, get to the end of driveway and stop to wait on traffic. i noticed this grinding like sound when i apply my brakes. however i also noticed this sound when i applied my foot from the brake to gas pedal. so when i took car in for service i asked if my brakes would be checked, they said yes. told me brakes were fine. continued to hear this noise. explained the noise on one occasion at the dealership while getting service and they still said nothing was wrong. it is now january 2015 and i still here that same noise. i decided to check online to see if others were having this same issues and since i was able to find at least 2 other cases reported. i thought maybe i should report what was happening to me to and hopefully it would be looked at sooner rather than later. they called it brake hydraulic problems. i have no idea what or if any solutions are being looked at because these people reported this back in 2012 and here it is 2015 and i haven't heard anything about any recalls. *tr

At dealership to possibly purchase used 2012 kia sorento. vehicle would not start. dealer had to jump start. everything seemed ok and drove to nearby parking lot to look over the car. left the car running in park and after 5 minutes various dash lights began to light up, engine would not accelerate, and the stop button would not shutdown the car. eventually the engine labored and then stopped. called dealer and we jump started the engine. on the way back to dealership (less than a mile) the engine labored, throttle would not respond, power steering got very heavy, and then the engine quit. this happened twice requiring jump starts. it died again entering the dealership. battery had been replaced by dealership but troubleshooting determined the alternator was not charging. sent to kia dealership and they replaced the alternator. *tr

I was driving at 55 mph when my battery light came on. within several minutes every warning symbol light began to light up. my radio eventually shut down and the front dash lighting went out. i got off the highway and was able to drive for another couple of miles, but the engine power was dwindling. i eventually lost acceleration and power brakes and steering. my car has a push button start and i was unable to shut it off. the engine was running very roughly. i was unable to shift the car into park- only drive or neutral and could not get my flashers to come on. after 5-7 minutes, the car finally died and i could shift it into park and the hazard lights came on. i had my car towed to a kia dealership and was told the following business day that my battery was completely dead and would have to be replaced before anything else could be checked. after the battery was replaced i was told the alternator was working fine. i am concerned about this incident as it created a very dangerous situation. *tr

Driving west on interstate 70 in colorado an hour west of denver. the rear sunroof shattered into hundreds of pieces for no apparent reason. no injuries. car traveling about 55mph. *tr

Today, sunday november 23, 2014 i went to open my trunk...it felt really heavy as i went to lift it...to my amazement the struts that holds up the trunk would not keep them up. i'm glad it did not come down on me while i was getting my grocery out of the trunk...now what do i do to get this fixed...i only had this vehicle for four months and now this has happened. this is a very dangerous situation!!! it could have come down on my back as i was reaching into the vehicle. *tr

Vehicle began leaking oil, oil light came on. refilled with oil to try and find the leak without success. mechanic found a bad oil pressure switch. the oil pooled up in a valley in the engine. this valley had a manufactured hole in the top of it and that's were the oil was dumping out onto the ground. made it appear that it was a rear main seal leak. *tr

I was in a stopped position when i was rear ended by a vehicle who was rear-ended by a 3rd vehicle. i watched my 9 year old who was buckled in the 2nd row passenger side get thrown around forwards and backwards during the first impact, i then put the car into park as we were hit a second time and i watched her get thrown around forward and backward again. the seatbelt did not engage at either point of impact. *tr

I was driving to work at 55 mph and all the lights on the dash came on and my head lights shut off. my car restarted right after that and now it has done it three times since then. i am nervous when i drive because, i fear i will be stalled somewhere and it will be winter. i drive 47 miles one way to work. i am seriously thinking of trading the car off. i know i won't get anything for it but, at least i will be safe. we were told by kia that if the car shuts off it is resetting the computer and they will be unable to diagnose if a dummy light doesn't stay on. i see there are more complaints about the same issue i am having with my kia and i think kia should do a recall on them. this is a serious issue and i think it needs to be resolved asap. *tr

My 10-year old son, without my knowledge, was playing in our 2012 kia sorento one sunday afternoon. it's the pushbutton start type and he didn't have the key fob. that was in the house. regardless, without the car started and without his foot on the brake, he was able to shift the vehicle out of park and into neutral. because the sorento was parked on an incline, it began to coast backward down the driveway. our son tried to put the suv back into park. because it was moving, he was unable to do this. so, in a panic, he jumped out of the truck and tried to stop it by getting behind it and trying to slow it down. he was unsuccessful and ended up being crushed between the sorento and a tree in the yard. this resulted in a huge laceration in his knee, serious bruising to his lungs, 4 cracked ribs and a cracked pelvis. he spent nearly 3 weeks in the hospital including 10 days in the pediatric intensive care unit at children?s hospital. after the incident, i tried to recreate what happened. i was able to shift in and out of park without much force at all. this is without a key fob in the car, without the car being on, without my foot on the brake, and with the driver?s side door open. our son was very seriously injured, but this could have been much worse. *tr

Air bag light is permanently on. have been told its the clock spring, and want $400 to replace. it is just out of warranty. i have noted recalls with kia other models. obviously a weak point in this manufacturer. *tr

On friday, oct 17, 2014 i drove over 600 miles with my son to an event and returned home. the next morning i discovered the sunroof was shattered. the car was parked next to our house in our driveway at the time. it was very strange as nothing had fallen on the car and there appeared to be no cause. when i called the kia dealership they initially denied knowing of any similar problems with sunroofs shattering. after i google - researched it and talked to them on monday, oct 20, they then said they would not pay for it and i should just submit it as a claim to my insurance company. i have 100 % glass coverage but this seems like a defect and could have been a big problem if it had happened when my son & i were driving. *tr

The struts on my back lift gate are already worn out on a 2012 kia sorento. i had a 2007 kia sportage prior to this vehicle and never had a problem with the back struts on the lift gate. on the sportage the glass opened separately from the bottom half of the lift gate. however, this newer vehicle wore out the back lift gate struts in just over 2 years with only 35,000 miles on the vehicle. the back lift gate is not separated between the door and the glass so the entire back lift door is extremely heavy to open and hold without the struts to keep the trunk door lifted and has the potential to hurt small children or even adults who are not anticipating a sudden failure of the struts on a vehicle with such low mileage. at this point, the entire trunk area cannot be used until the problem is fixed, but repair shops want over $500 to fix a part that should not have worn out this quickly to begin with. i will attempt seek remedy from kia directly, but wanted to bring the issue up in case others are experiencing similar problems for trend analysis and potential recall. *tr

While driving at highway speeds all dashboard instrumentation, a/c and headlights were lost. it was later determined that a short in the driver's seat wiring harness had blown the fuse for control module #2 resulting in the aforementioned instrumentation and safety equipment. *tr

Tl* the contact owns a 2012 kia sorento. while driving approximately 2 mph, the vehicle stopped abruptly when the brake pedal was depressed. the failure only occurred when driving in rainy weather conditions and snow covered roads. the dealer stated that the front driver side interior brake pad became stuck. in addition, the texture of the front rotor was smooth and shiny. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unavailable. the failure mileage was unavailable.

Tl* the contact owns a 2012 kia sorento. while driving at an unknown speed, the vehicle accelerated without warning. the dealer was unable to diagnose the cause of the failure. the manufacturer was not notified. the failure mileage was 8,806.

My wife and i were driving on i-85 north outside of durham, nc. there were no cars around or in front of us for at least 1/4 mile. there was a loud bang and then wind noise. the sunroof had exploded for no reason. *tr

While driving our sunroof exploded. there was no object that hit it. it just spontaneously shattered. the sunroof was closed at the time but the sunroof sliding shade was open...updated 08-26-14 *bf updated 8/29/2014 *js

Driving on highway at a speed of 60 mph. sunroof exploded, or shattered, i should say. no vehicles in front of me. nothing above me. in other words, i don't believe that the sunroof was hit by any debris or object. simply, out of the blue, shattered.. updated 08-20-14 *bf

While in regular traffic when gas is applied, car will start to move forward then act as though the motor had been turned off. if you add more pressure to gas pedal nothing happens, than all of a sudden the car will lurch forward at a high rate of speed as if you had pushed the gas pedal to the floor. this condition has happened as least 40 or more times in 14k miles. this condition happened at least 6 times while on vacation in nv. while making a right turn from a dead stop, the car lurched forward, almost causing me to have a head-on collusion with another driver. i reported this condition to kia when it first happened during service, and they said they could find nothing wrong. the last time i reported it when car was in for service, kia, kept my car. that was about three weeks ago and since then i have had two calls from the kia factory, telling me they were looking into this issue and if i have any questions i was to give them a call. the phone number i was given was 1-800-333-4542 ext. [xxx] and my case # is [xxx]. as today aug 4, 2014, kia still has my sorento and i'm driving their loaner car. " also" my wife will not drive our car until this problem is corrected in fear it might happen to her. she was a passenger in a bad rollover accident and has become fearful of any condition that's out of the ordinary with a car. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle independently shifted into park. the contact also mentioned that excessive force was applied to the brake pedal in order for the vehicle to shift into park on several occasions. additionally, while exiting, the vehicle attempted to roll away and the brake pedal was applied. the failure recurred intermittently. the manufacturer was notified of the failure. the approximate failure mileage was 31,000.

For several weeks a noticeable clunk in rear axle. obvious at initial start and upon deceleration from speeds above 30. when decelerating right at 30mph a click and clunk occur. took it in to dealership in bradenton, florida, sunset kia. they kept vehicle overnight. i explained the problem was not normal and had only recently begun but was concerned since a mechanic friend thought it involved rear axle. i informed the kia service rep that a long trip through dangerous western us mountains was to begin soon and it must be safe. that day they called and said they did test drive comparing it with another car test driven and both did same thing. they concluded the car was "operating as designed." the next day when i picked it up and stressed this was not "as designed" because it just began to act up i was told that the tech found "subtle movement of either trans mounts or drive axles." this was also noted on my receipt from kia. my god they admitted the problem then would not repair it! when pressed as to the safety of this condition i was informed by dustin hoffman "well the axle could freeze up but just pull over." i pressed "how can you do that safely on a highway doing 70?" unbelievable!!! when pressed about how they could let me, given my stated plans, leave in a potentially catastrophic accident waiting to happen the reply was simply "the tech found it to be operating as designed." i noted my objections on their bill and my copy. i also noted the tech only drove the vehicle .02 tenths of a mile according to the trip odo. the only thing they finally said was "the tech started a service line." whatever that is. *tr

The following is from an e-mail sent to big o tire customer service (tbc corp) on june 26/2014 we own a set of 4 defective cooper 107h discoverer lsx plus tires purchased for our 2012 kia sorento ex suv on nov. 29, 2013 from big o tires store #6171 in conifer, co. they balanced and mounted the tires. they did not have time to perform an alignment, so firestone in evergreen, co (11/29/14) aligned the vehicle. in late april, 2014 we noticed a loud rumbling road noise. we had another alignment performed and also took the vehicle to peak kia in littleton, co who determined that all alignments were within kia specs, found no noise with the vehicle on the rack and advised us that the tires were defective. we returned the vehicle to big o tires in conifer. they advised us to have the camber adjusted more and if it couldn't, to install a non-kia after market part which would allow the further camber adjustment. we had the alignment adjusted again. the noise got louder. kia reinspected the tires, took it for another road test and reviewed the alignment records and again the kia service manager concluded that the tires were defective. we returned the vehicle to big o tires in conifer to seek resolution. the manager stated that our shocks and struts were bad and his lead mechanic stated that we needed this after market part to allow the camber to be further adjusted. at that point we asked to speak with a regional or district manager who could assist us. we were referred to cooper tire. cooper tire, told us that these are private label tires manufactured by cooper for tbc and to speak with tbc as they handle all warranty claims. tbc then transferred our call to big o customer service. as i mentioned to [xxx], my wife and i are realtors and we place clients in this vehicle everyday. this creates additional liability for us, big o tire and cooper. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Car would drop its speed to about 1 mile an hour , brought car to dealer, told needed software re-set, occurred again in about july 2012, told again a software problem, but could not tell me why or that it would not happen again. rear camera and entire radio-council goes out on occasion. sun roof jams and won't close. in shop to repair sun roof over one week. *tr

I was driving my car in a parking garage and without warning as i was making a left turn the car shut down completely, no lights, no engine, no power steering, stiff brakes. i was unable to even turn on my hazard lights. someone was kind enough to help push my vehicle to the side and eventually i was able to restart the car. when i took it to the dealer, they found nothing and were unable to recreate the problem. this could be a real danger on the road and now my trust in the car is shaken! scary to see other people reporting the exact same problem. *tr

It has been 3times on the road. the first time was when i drove in highway about 35 mph (had traffic) my engine was turned off so i did not know what i to do so i put my gear to park and restarted it and it was turned on. and couple weeks later i was drove in rocal road it happened again so i called kia dealer they asked me to bring my car to dealer and i left in the morning and picked it up at afternoon and they said it should be ok. then was been ok but it happened again june 2nd and i brought to kia dealer again they said "we can not fix it because this problem is not recall" i was so mad if my wife or daughter drive this car and turn off the engine while in driving it can make big accident on the road or on highway.please can you find out what's the problem is in this car and make kia to fix this problem. thank you. *tr

I was driving my 2012 kia sorento on a flat residential road in fair weather and came to stop at a stop sign. after going forward about 20ft after the stop sign my car just died. it completely turned off, all electrical, the engine, everything and i had to put it in park to restart the engine. this has happened on 4 separate occasions, 1 time on a hill, 1 time in rush hour traffic with a tractor trailer behind me, and again on my way home in a residential area. i took the vehicle to the kia dealership and was told that they could not re-create the problem and no error codes came up. i do not know what to do. i am scared for my life driving this car. *tr

Tl * the contact owns a 2012 kia sorento. while driving 35 mph, the sun roof shattered. the vehicle was towed to the dealer, but the cause of failure was undetermined. the vehicle was repaired and the manufacturer was notified. the failure mileage was 20,127.

For the third time in a 2 month span, my 2012 kia sorento has completely shut down as we have been driving it. we are at the 60k miles mark. this is very dangerous. two of the three times we have been doing around 40 mph on very busy streets and thank god, we did not hit another car or get hit. the vehicle with zero warning, will just die and we will lose all power steering, we can't shift gears, and the brakes do not work like they normally do. the first time i thought it was just a battery, so i replaced it. but since then we have had it at the dealership twice and they do not know what is wrong with it. they will get it running again and then a couple of weeks later, it will die again. i have two babies that ride in this vehicle and i am looking at my options to getting rid of it. this vehicle is very dangerous!! *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 10 mph, the vehicle stalled as the engine warning light illuminated on the instrument panel. the failure recurred twice. the vehicle was taken to the dealer for diagnostic testing however, the failure could not be duplicated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 17,000.

I was in traffic and the engine stopped running. i noticed that engine stopped with all the indicators on including the check engine light on but my car was not running anymore and will not drive even when i pressed the gas pedal. i put it on park and turned it off and restarted. it started. this happened twice within 10 minutes of each other. *tr

We have had two incidents where the engine just stops. the first time was last summer, and the second this past weekend. it stalled while my wife was making a right turn onto a street. she is thankful that the traffic was light. the thought of stalling while making a left turn in front of traffic or while on the freeway could cause a serious accident. *tr

My kia sorento stalled in the middle of road while crossing a stop sign. the engine shutoff and all the lights on the panel lighted on. this has now happened three times. last two times we went to the dealer and they said they could not find anything wrong. there are not error codes saved in kia so they don't have a proof that this condition happened. this is very serious. we were lucky that this happened on the neighborhood streets with no traffic. i was able to start the car back by putting it in parking brake and pressing the start button again. i have seen several other posts with the similar problem. i hope this is thoroughly investigated as dealership is not ready to acknowledge or try to even re-create the problem. *tr

Wife driving from ny to conn, vehicle losing power, extreme shaking, grinding/rattle noise, engine light came on, stayed on, then blinking on and off, vehicle really running bad at this time. following day, engine light still on, need to pump gas peddle to get started. idle very rough. 2012 kia sorento with 38;000 miles. very concerned that vehicle will shut off completely, as is common per numerous complaints, at speed on the highway. will bring to dealership tomorrow, however, have been researching kia sorento engine problems this afternoon and it does not look good. 1) dealership techs unable to duplicate problems. (common) 2) recall to replace ecm but customers not notified as deemed not a safety issue by kia. really???? 3) throttle actuator failure part of problem but not widely known by consumers.(common) important for 2012-to 2014 owners. new york has lemon laws. if your vehicle is less than 2 years old or has less than 18,000 miles and you have had to take it back for repairs several times, there are attorneys who live for this type of thing. i am in this group and sent e-mail today to just those type of sharks. be pro-active, not re-active. i plan on having plan b in place if i find myself going down the path of "we don,t know what is wrong, the computer says your car is fine, just because you need to rent a room at the dealership because you are there so much does not mean we don,t care". what we really mean is we really don,t care!! reality check.. fyi check this out...........http://arfc.org/complaints/2013/kia/sorento/engine/problem.aspx ps in ny don,t forget class action law-suit that is currently going on, does not cost anything to add your name to the list of plaintiffs. *tr

A few months ago i was driving my daughter to her volleyball practice and upon leaving the parking lot and driving into the street i lost all power and control of my car including my power steering etc. i almost crashed the car into the side of a house but lucky i was able to press the brakes hard enough to finally get the car to stop. i then pushed the power button and all of the lights came on the display but no power to the car. i pressed the power again and the car started. then three days ago i was in the car pick up line picking up another daughter from school. i had the power of the car off and when i went to start the car it would not start. i pushed the power button and again all of the light on the display came on. then i pushed it again and it started. i believe this is a very serious issue. if myself or my husband are driving any of our 4 children on the freeway at 65-70 miles and hour and the car decides to power itself off it could become a catastrophe one of which i am not willing to risk. i have done my research and found several other complaints about these exact issues however nothing is ever done about. it's the same old story you take it into your dealer and they run the diagnostic and it doesn't show anything wrong. which is what happened to me both times i took my kia in. this automobile has a defect, which is terribly dangerous to drivers and passengers, and which the automobile manufacturer appears to be ignoring, much in the manner that gm ignored serious, dangerous, and sometimes fatal defects in one or more of its models. i truly don't understand how this same exact problem can keep happening and kia is choosing not to ignore it rather than issue a recall on the car. *tr

On 3/25/14, my 2012 sorento just shut off while driving. the car was put in park and it started fine. took it to the dealer and it spent 2 days at the dealer. the problem could not be recreated , no fix, no issue they kept stating & there was nothing to fix. now we're in may 2014 and the car shut off again. i was at a light and the car just shut off. i put the car in park and it started again. the is a huge safety issue and kia is taking no action for this and there seems to be alot of complaints about this on your website. i think an investigation should be opened and something should be done for kia sorento owners. we are paying for cars with a huge safety issue and obviously need the cars we are paying for. *tr

I recently purchased a kia sorento with 38k miles. when i test drove the vehicle i noticed a distinct pull in the steering and the vehicle would drift in either direction. since the vehicle still has 20k left on the kia warranty i went ahead with the purchase. i then took the vehicle into the kia dealership to have them troubleshoot the problem to which they informed me that the tires were unevenly worn and that they should be replaced. i replaced the tires and the problem persisted. i took the vehicle back to the dealership again where they performed a tsb to address the drift/pull issue and performed an alignment. the problem was still not resolved. i took the vehicle back to another dealership and they informed me that they noticed the vehicle pulling and recommended that i get another alignment. i stated that i had just had an alignment done. since it was my third time taking it in i have been in contact with a kia corporate customer service representative. she has been extremely dismissive about the problem and has not agreed to send out a tech to address the problem. there is a whole forum dedicated to the steering problems with the 2012 v6 kia sorento and yet kia refuses to acknowledge the problem. hopefully all the complaints that have been registered will prompt a corrective action from kia. *tr

While driving on the freeway, through traffic, my vehicle seized up on me. i was going about 30-35mph and the vehicle wouldn't accelerate. the music was playing, but when i looked down at the dashboard all the dashboard lights where on, i lost control of my powersteering and brakes. i had to put the vehicle in park and press the start button again. this is the 3rd time on the freeway it has done it, in additional to the 4-7 times in the neighborhood. all while going about 35mph and under. i have taken it to the dealership repetitively and they have been unsuccessful in locating the problem. the 2nd time i took it to the dealership, they replaced the full throttle body, but exactly one week of having it back in my possession the vehicle lost power while driving again. i have been told there is nothing wrong with the vehicle, several times, but from the look of this website, i am not the only one with that problem. *tr

While driving the vehicle on two separate occasions the vehicle has either stalled with a total loss of steering, brakes and acceleration or with the engine still running a total loss of steering, brakes and acceleration. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 10 mph, the power steering failed without warning. the steering wheel became very hard to turn. the failure recurred four times over a period of two years. the vehicle was taken to the dealer who could not duplicate the failure. the vehicle was not repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 25,000. rk

Incident #1: i was driving the vehicle east bound on a st in the downtown san diego area, approaching front street (exact street intersection unknown). i was in the center lane when the car, without any warning of imminent failure (not even an odd noise or electrical glitch beforehand) just completely shut off and stopped abruptly. i had no way to even move the steering wheel to try to move out of the way. i placed the vehicle in park, turned on my warning lights, turned off the ignition and then tried to re-start the vehicle. it restarted without any complication as if nothing happened. incident #2: on 05/13/2014, after approximately 6 weeks or 550 miles of use (my personal estimate), the same thing happened again. this time, i was driving west bound on cedar street in downtown san diego, at approximately 15-20 mph (decreasing speed to stop at a light) when at the corner of 5th street and cedar st., the car shut off completely again without warning or any prior indication of imminent failure. i was able to veer the car off to the side a bit because of the momentum and angle of the street but could not move the steering wheel much. i placed the car in park, turned on my warning signals, and turned of the ignition. i then shifted the vehicle to neutral then back to park, and then tried to turn on the car again and it did without any problems. the following day, i took the vehicle to the kia dealership service department. they told me they ran diagnostics and were not able to identify the problem and that they were not able to duplicate the concern. their only recommendation was to take the car in if it happens again. *tr

At the time of the incident the vehicle was being driven about 15 mph making a right turn. at the time of turning the vehicle's steering wheel the car shut off unexpectedly shutting the engine off. loss of control then occurred of the steering wheel (to stiff to turn) along with a difficult breaking process causing the car to veer off the roadway. fortunately, the vehicle was brought to a stop by placing an extreme and increased force onto the break pedal before a brick pillar was struck head on. *tt

While driving down the road, there was a sound like a gunshot. when i looked back, i noticed that the rear sunroof had shattered completely. there was a bulge in the glass going upward like the glass exploded, not imploded as it would if something struck it. *tr

On march 14, 2014 while driving approximately 60 mph on a highway i heard a noise in my engine. i was attempting to maneuver off the highway so i could have my vehicle towed to the local kia dealership. i was in the middle lane of a three lane highway during rush hour when my engine shot one of the engine rods through the bottom of my engine block. this caused a larger than a silver dollar sized hole in the bottom of the engine block and separated the engine from where it is secured to the vehicle. kia and the dealership have yet to be able to fix my vehicle which is completely covered under the manufactures warranty as i have had all of my routine maintenance and service performed at a local kia dealership. they replaced a remanufactured short block assembly in my vehicle on 3/28/14 i was told to pick up my vehicle later that afternoon. i received a call back that the mechanic was on the phone with one of kia's engineers because of a noise coming from my engine. they are now re-replacing a remanufactured short block assembly in my vehicle which is unacceptable to me because of all of the issues kia is having with their engines. i still do not have an eta as of 4/9/14 of when i will have my vehicle repaired as i am unsure they have even diagnosed the problem correctly because of all of the force behind the engine failure and they are unsure when another remanufactored engine will be available. *tr

At 5:40pm mst on 03/20/2014, i was approaching a 4-way intersection in a residential area at approximately 15 mph intending to stop and then make a right turn. traffic going my direction had stop signs and cross traffic did not. there was one other car approaching the intersection from my left. without warning, my 2012 kia sorento completely shut off (engine, electrical and electronic).it happened silently and without dashboard warning lights or engine noise. i was not able to fully stop or turn at the intersection as my car had lost power brakes, power steering and any ability to accelerate. when the car came to a rest, it was at a diagonal, partially blocking the intersection and facing the wrong way toward any oncoming traffic to my right (there was none at the time). the car was still in drive and the ignition was still in the fully-forward engaged position, but there were no dashboard lights illuminated and the motor was dead. the other car that had been approaching to my left was able to stop in time to avoid my car, and he drove around me and continued on. i put on my hazard lights. for the first 15 seconds or so, i was unable to get the car to shift into neutral or park. eventually, i was able to get the gear shift to move to park, but the car would not turn on despite my turning the the ignition off and on multiple times. i was about to get out and call a tow truck when the dashboard lights suddenly came back on. at that point, i was able to restart to car and drive to my destination. the car did not show any signs of a problem in the time immediately before or after this incident. we dropped off the car at the dealership the next morning 3/21/2014. at the time of this writing, the dealer has not been able to recreate the problem, nor have they found any codes on the car's computer. this is potentially an extremely dangerous problem.

This has happened four times! while coming to a stop sign, engine dies, power steering out, power brakes out. after shifting into park or neutral, car will immediately restart, and function without this problem for weeks. kia dealership finds nothing wrong and no "codes" to indicate the car has had problems. *tr

The first time i was driving at 35-45 mph and slowed to turn and my engine spontaneously stalled and steering wheel locked up. luckily, no one was around me so i braked, and restarted the engine and car seemed to reboot fine. today, it happened again except i was driving at a much slower speed, 15 mph. i was ready to take a turn and the wheel locked up in the turned position (but not fully turned) and the engine stalled. i braked the car again and restarted the engine in the middle of an intersection. this is completely dangerous for all passengers of the car and everyone who's driving around me! *tr

My 2012 kia sorento at low speed,stalled and completely shut off, no power steering. i had to put my car into park and then restart. so glad i was not hit from behind as my car just shut off so suddenly. my car is only two years old and low mileage. it has happened twice since then. thank god no accidents, yet. but im worried to drive it anticipating for it to happen again. it has been in the kia service shop twice and they are claiming to fix it. also two weeks ago the right shock needed to be replaced. i drive to work and the store on a weekly basis, no reason a two year old, bought brand new vehicle in 2012 should already need a shock replacement. i feel like i was sold a lemon. *tr

I have a 2012 sorento that has been nothing but a constant headache. just some minor issues have been a headlight that continuously has to be replaced because of a short that they service department can't get to the bottom of. i medium issue that is becoming a health hazard is that the car is leaking water into the floorboard and causing mold to grow. an even bigger issue is that when with speeding up fast like when entering an interstate or slowing down the vehicle will completely stall and i have to make my way off the road to restart the vehicle. this is extremely dangerous for myself and my kids. i live in a city and i have been lucky to have not have been in a serious accident yet. i have had several close calls. i have contacted consumer affairs and been told to go to a dealership. i go to a dealership and they basically tell me i'm crazy and nothing is wrong. i guess it will take someone getting killed by being in a accident before some action is taken. hate to be so blunt bit being nice about the issue has yet to work!!!! *tr

My 2012 kia sorento completely stalled in a parking lot. i had just gotten off the highway(speeds of 55-60) pulled into my jobs parking lot and all the lights electronics stayed on but the brakes locked up, the steering wheel locked up and the car would not drive. put the car in park after a few minutes and it turned on fine. now its at the dealer and they can not duplicate the problem and the car is driving fine. they claim no codes on diagnostics and see nothing wrong with the car after test driving it. there were no repairs done on the car because nothing could be found. this is a major issue and a worrisome one. lets get on kia about this to solve the issue. *tr

While driving my car on 4 different occasions my vehicle has shut off while in motion. the car locks out and i have no control of it. i have taken the vehicle 3 different times to the dealer. the dealer is unable to duplicate the reason for the shutdown. this is my family car where 3 small children are transported in and i am scared that this issue could potentially cause bodily injury or death to myself, my family or the public. when the vehicle shuts off there is no advance warning. in one occasion a vehicle had to swerve to prevent from colliding into me. the dealer has simply said that they are unable to fix a problem they have no codes on. kia made a recommendation to change the battery and alternator to see if that will solve the issue, but are unsure what the source of the problem is. *tr

On october 14,2013 as i was traveling in stop and start traffic the vehicle suddenly accelerated and surged forward at least 5 feet while my foot was on the brake almost hitting the car in front of me. it took much effort to avoid crashing. this occurred again on march 16,2014 while in a parking lot looking for a parking spot. again while my foot was on the brake the car accelerated and lunged forward 8 to 10 feet. *tr

Tl* the contact owns a 2012 kia sorento. the contact sated that while reversing from a driveway, the vehicle suddenly accelerated and continued to accelerate with the brake pedal depressed. the contact was able to avoid crashing into a tree. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was not made aware of the failure. the failure and current mileage was 21,000.

The power sun roof blew out while the vehicle was parked overnight.thousand of small glass pieces were scattered in and outside of the car.outside fl temperature was about 65 degrees. *tr

The moonroof (stationary sunroof that does not open) over the 2nd row seat exploded spontaneously. there was no impact from a rock or any other debris. there was a loud explosion sound like a gunshot sound and glass shot out the top and fell down into the car. it fractured into thousands of pieces...updated 04-29-14 *bf

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 40 mph, gasoline began leaking from the vehicle. in addition, an overpowering gasoline odor was present. the failure recurred twice over a period of two years. the vehicle was taken to a dealer, who stated that the seal from the fuel pump to the fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 80,000.

On 12-25-2013, noticed that the side market lights remained on for several hours after the engine was shut off. couple of days later, car wouldn't start after pushing on the key-less entry push button start. car finally started after several push button attempts. next day the car wouldn't stop after pushing on the key-less entry stop button. engine finally turned off after several attempts by playing with the gear shift knob and driving around the neighborhood. "unable to stop the engine by pushing on the key-less entry push button stop" problem continued, so it was taken to the dealership. the dealership couldn't duplicate the problem, so the car was returned to us w/o a fix. tomorrow i will be contacting kia main offices regarding this problem. *tr

Tl* the contact owns a 2012 kia sorrento. the contact stated that while driving 75 mph, the sun roof exploded. the vehicle was taken to the dealer for inspection and they stated that a rock hit the glass and caused it to explode and that it needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 16,000. the vin was unavailable.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. the failure was recurring. the vehicle was taken to a dealer but was unable to be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 13,000. updated 03/12/14*lj *tr

2012 kia sorento. consumer writes in regards to accelerator and brake pedals are too close together. *smd the consumer stated when he applied the brake pedal, his foot also hit the accelerator pedal. the brake pedal would travel below the accelerator pedal.

While driving home from work traffic was heavy and for no reason my car just stalled i managed to coast to the shoulder put it in park and restart it . *tr

I was driving on the freeway, there was a lot of traffic so we weren't driving very fast, and the car just shut off, the engine light went on and the steering wheel locked. i was able to put on my hazard lights and then i turned the car off and tried restarting it. the car started without any problems and drove normal after that. *tr

While driving the sorrento, it suddenly shut off while i was in traffic. there have been four other incidents since then. one day there were two of the same thing happening in one day. *tr

This past friday at about 2 pm i was driving my 2012 kia sorento down highway 50 when suddenly and for no apparent reason my sunroof violently exploded. i pulled over immediately because i wasn't sure at that moment what had actually happened. when i climbed up to look i found that the front portion of my panoramic sunroof was completely shattered. i looked through the glass but found no rock or any other kind of object that may have caused this to happen. fortunately the sunroof shade was closed otherwise i would have been covered in glass. i called the kia service dept. where i had bought the vehicle and spoke with the service mgr. i explained to him what had happened and he told me a rock must have flown up and hit it. now i find that highly unlikely. it was a beautiful day, 57 degrees and visibility was great. i was on an open stretch of road doing about 50 miles per hour. there wasn't any buildings on either side of road and only a few cars scattered in front and behind me. i?m pretty focused when i drive so i think if something would have flown up in front of me that could have come down and smashed my sunroof in i?m almost certain i would have seen it. i personally believe this has to be some kind of manufacturer defect. i then asked him if this was covered under my basic 5 year/ 60,000 mile warranty and he said it was not. so now i?m stuck paying a $500 deductible for my insurance to cover the damage. your agency really needs to look into this because this isn't fair to consumers like myself who have to pay out of pocket for something that to me at least seems to be a manufacturer defect. the consumer decided to withdraw his complaint. updated 01/14/13

Tl* the contact owns a 2012 kia sorento. the contact stated that the panoramic moon roof became shattered while driving approximately 65 mph. the vehicle was taken to the dealer for the replacement of the moon roof. the manufacturer was made aware of the failure. the approximate failure mileage was 40,000.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving approximately 20 mph, the vehicle stalled without warning. the failure was recurring when traveling at low speeds. the contact was able to restart the vehicle and the vehicle was taken to the dealer for diagnosis. the technician stated that the battery would need to be replaced. the battery was replaced however, the failure continued but the technician was unable to diagnose the failure. the vehicle was not further repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 30,000.

Kia sorento stalled when approaching a stop sign at low speeds of 10-15 miles per hr. there was no sound or damage. dealer not able to recreate situation so no repairs. this has happened couple of times in last two years. symptoms are yellow engine light turns on and car engine stalls. after putting car in parking and pressing ignition button on would re-start the engine. please follow up as this is a safety hazard as car can stalls in moving traffic. *tr

Follow-up: nhtsa id number: 10544920 after a single conversation with kia consumer affairs, i was told to immediately contact a dealer for diagnostic. i chose a new "closer" dealership that where i purchased the vehicle. stated i had a kia case #, i arrived and in a little over an hour, my vehicle was repaired, that is great job on the technicians part, but there was no discussion about whether this is a chronic issue or not and no discussion other than, the "pin which holds the vehicle in park was broken". some background: i purchased the vehicle july of 2011, had the first shifter assembly replaced due to "broken part" in march of 2012, now in sept of 2013, i had the shifter assembly replaced again. before leaving the parking lot, i called kia consumer affairs again and was told that i needed to speak to the next level up kia consumer rep, but what i wanted was to make sure my vehicle was safe to drive off the lot (my children refuse to get in the vehicle fearing for their safety). that evening i received a call and the gentleman was nice and apologetic, but not helpful and now my case is resolved. i mentioned the multiple shifter assembly replacements and if there is a chronic problem and was told i would receive a follow-up call, but never did. seems like a chronic issue that kia needs to resolve or someone will seriously get injured if not already. so far, it might be easy to determine, but i am not even 30% satisfied with this vehicle and it will be the last kia i ever purchase and it is safe to say that i do not recommend the brand to anyone either. i feel fortunate to be able to drive a newer vehicle with a warranty, but if i had the option to get rid of it, i would today. so far over the 2 years i have owned this vehicle, i have had it to a dealership for at least 6 different non-recalled issues and have lost over 4 days worth of pay...frustrating! *tr

Problem: 7 year old was able to pull console shift lever on automatic transmission without keyless ignition out of park and into neutral and/or reverse (we didn't try pulling further down the shift column) without the key in the ignition/vehicle turned on. the vehicle rolled out of our slightly inclined driveway, across the street and stopped resting against the curb on the other side of the road (despite my best efforts to stop the heavy vehicle and later to find out that the parking brake was about half way depressed, by my 7 year old since that was as far as she could push it). this incident occurred after returning from grocery shopping and the tailgate was open all the way with my 5 year old in the rear cargo area "helping" us with the groceries. luckily no body was injured and neighbors helped stop traffic as i frantically tried to get my vehicle to stop and my children to safety. i understand that i should have engaged the emergency parking brake and children should not play in the driver's seat of a vehicle, but this incident has been reported by others (after searching this website) and no matter what an automatic transmission vehicle should not disengage from park, no matter how hard one pulls on the shift lever without the vehicle turned on; a safety measure since at least 1994 when i first started driving. i should also note, that when the brake is applied while the vehicle is in motion there is a clicking noise that comes from the area of the shifter on the console, which was repaired about a year ago under warranty. i inquired at that time exactly what the issue was, but did not receive an answer from the dealership's service center, only i noticed that the issue was no longer there. now the issue had reappeared before this incident and i have not had the time to have it fixed again, but was assured the broken part did not affect safety, maybe.

Driving on highway and heard a loud knocking noise like something was loose in engine. no acceleration and luckily had an exit close to pull off side of the road. car would turn on, but would not drive at all. car was towed to nearby dealership. we were 8 hours away from home when this happened. kia was not helpful at all with dealing with this. customer service was terrible. we had all paperwork for oil changes in car and they made the dealership fax them over before starting any work - which happened to be 4 days later because they still didn't want to authorize kia to work on the car. kia made it seem like we had done something wrong even though the car only had 19,000 miles on it. we finally got the car authorized to work on and were authorized to get a rental car (on day 5). we went back home, the car was stuck in town 8 hours away getting worked on. when car was done, kia wanted my husband to drive 8 hours to pick up the car! they argued and argued with us until they finally agreed to put it on a truck and have it transported. service paperwork showed that there was a lot of metal debris in bottom of oil pan. they replaced the long block assembly. when they replaced that, they found the oil filter to be damaged and replaced that as well. *tr

I leased my kia sorento 2012 lx v6 awd new, after about 5 or 6 months i noticed when breaking to slow down the car the engine sometimes stalls completely, once i shift back in n i can restart the engine. this happens completely randomly, there is no rhyme or reason, there is absolutely nothing preceding this incident, it happens on its own, once actually it happened while the car was completely stopped at red light. i have been to the dealership many many times, they even went so far as to calling a kia field tech to come inspect the car, lastly they installed an electronic device which was apparently recording anything happening to your engine, and sure enough about a week after installation i had the same issue, i pressed the button but upon returning to kia dealership i was told the device had not recorded anything, apparently no codes are generated when the engine stalls this way. i have no idea how this can be resolved since no one knows how exactly this occurs and the issue cannot even be replicated. *tr

I am beyond disappointed in my 2012 kia sorento. it all started when my sorento began to vibrate when traveling at interstate speed, then it just led to more complex problems. i can be driving down the interstate at normal interstate speed of 70 or going 50 and it will go crazy making unusual sounds and all the lights start going crazy. then the whole vehicle shuts off. this is very concerning since i have a 2 year old and 1 year old in my back seat and it always seems to happen when i am in a high traffic area. i purchased the sorento because it is suppose to be considered a family vehicle. that's isn't it. i can be traveling in town or where ever and when at a yield entrance way i can pull into the main road and what do you know. the sorento stalls out. it doesn't want to increase speed. this same thing also happens while i am speeding up as well. it gets up to 5rpm before changing gears. i can't let off or i will get rear ended. my sorento also has a horrible pull to the right. i have put new tires, had numerous alignments and all. nothing helps it. it has never been in any accident whatsoever, but if these problems keep up there seems to be one in the near future. i have also took it to several dealerships to get the other issues checked out but i get the same response. "they never can figure anything out" i have got several other people to drive it as well just to be sure it wasn't the way i drove. i am to the point where i am terrified to drive it and especially allow my children to ride in it. i'm sure all of us with the similar issues are not imaging things. i am so frustrated and to the point i want to consider a lawsuit because i really don't want a fatal wreck resulted from these malfunctions to finally make someone do something about these issues. not my family, your family, or anyone else's. please help us! our lives and our children's lives are at risk! *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving 55 mph, the sunroof exploded. the contact stated that nothing hit the glass to cause it to fracture. the vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 24,000. the vine was unavailable. updated 01/08/14*lj the consumer suffered a cut from the glass. updated 01/09/14

My 6 year old child got into the vehicle to get a drink. she hit the gear shift and it went from park to gear and rolled down the hill until coming to a stop by hitting a tree. my neighbor tried to stop the car from rolling but he could not get the door open because it locked. my child was in the passenger side of the car and the keys were not in the ignition. kia service manager told me that the car should not go out of park unless the keys are in the ignition and the brake is pushed. *tr

While driving at freeway speeds (55-65 mph) our vehicle spontaneously shut down; all electrical powered off, engine shut down, loss of abs, loss of power steering. the vehicle would not restart until shifting into 'park' position. this was the third time this has happened, all under the same circumstances. *tr

When i am slowing down to around 20 mph, the car completely shuts down. no power, at all. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving 25 mph, the vehicle stalled without warning. the contact was able to safely pull over and restart the vehicle. the vehicle was towed to the dealer but was neither diagnosed nor repaired. the manufacturer was not notified. the vin was not available. the approximate failure mileage was 24,000. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle stalled three times without warning. the dealer inspected the vehicle all three times but was unable to determine the cause of the failure. the manufacturer sent a technician to further inspect the vehicle but to no avail. the failure mileage was unknown, but the current mileage was 20,000. *tr

While coming to a stop at a traffic light the engine light came on, the accelerator pedal was depressed but the vehicle failed to accelerate, the rpm gauge did not move, but the vehicle would move forward at engine idle speed (reaching about 20mph on a level surface). the vehicle was towed to the dealership where it was diagnosed that the throttle body needed to be replaced. *tr

2nd row seat difficult to flip down to access 3rd row. latch difficult to disengage. been to dealer 3 times in the past year and their fix wd40 only lasts a week or 2 at best. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle stalled twice with the illumination of all of the warning lights on the instrument panel. the contact spoke to the dealer and was told that the vehicle had engaged into limp mode. the dealer instructed the contact to wait 15 minutes and the vehicle would restart and resume normal operation. the dealer suggested changing the ect actuator. the vehicle was not repaired. the failure mileage was 13,671 and the current mileage was 30,000. *tr

My family and i (wife, 4 year old daughter and 9 month old daughter) had just exited the freeway and entered our housing complex. while driving through the neighborhood our vehicle's engine as well as all electrical components turned off. we were in motion at the time it turned off. we had another vehicle behind us, but luckily they saw our vehicle slowing down and drove around us. my wife was driving and stated everything locked up and, as expected, she had to muscle the steering to pull to the side and out of the way of traffic. the brake pedal was also depressed all the way to the floor, and had no abs. we had to wait for the vehicle to come to a complete stop then put the vehicle in park and start the engine back up. i initially told my wife to put it in neutral but after trying that, it did not work. after we got the vehicle back on we drove straight home. i contacted citrus kia that day and told them what had happened. i was told that they have not heard of that issue and would have no way confirming what happened unless it did it while they were inspecting it. my vehicle was being serviced from 4/10/13- 4/13/13. the end result is that they could not locate the problem but did do a number of inspections to "hopefully" prevent the problem from re-occurring. they told me there is nothing more they could do as they have no way of actually verifying why the vehicle shut off while in motion. as of this writing i was advised i could come down and pick up my vehicle, but will refuse until the problem is found and resolved, as this is my wife's vehicle and i do not want this same problem happening and it resulting in a injury or fatal collision. i have read edmunds.com (http://townhall-talk.edmunds.com/direct/view/.f13b7ca/40) and see similar complaints with no resolution. please please help. *tr

My wife parked car in driveway and open garage door to take trash out to curb. she left the car idling and in park. my driveway has slight incline. it took her about 3 to 5 minutes to bring trash to curb. while approaching the kia sorento she noticed it started rolling down the driveway. panicking she tried to reach in and kill the engine. she was hit by door and knocked her onto the drivers floor with her feet outside the car. she tried pressing the brake pedal with no luck slowing down the car. as she got to the end of the driveway the cars speed had increased enough where she couldn't hold on any longer. she was thrown from the car into the street. take one step back now. when she pulled into the driveway she put the car in park allowing her to get out of the car. when i got there afterwards no one had touched the car yet and the car was in neutral. the sorento had to slip out of park and into neutral. reasoning is because 1) if left in any gear other than park door wouldn't of unlocked. 2) if left in gear the car wouldn't of stayed in one place in the driveway hill for 3 to 5 minutes before staring to roll. trying to see if anyone else has had their kia sorento slip from park into neutral! please let me know if you have. *tr

This vehicle is extremely dangerous in the snow or on wet pavement. you cannot control the vehicle - it just goes where it wants to. this situation is going to cause catastrophic problems and loss of lives. i don't know if the problem is the very light 4 cylinder engine, problematic suspension, steering, or tires, but it is extremely dangerous and will definitely cause accidents. something has got to be done to make this vehicle much, much safer to drive in wet and/or snowy weather. it is difficult negotiating a hill in either direction, whether going up or down. i literally slide into the street from my driveway, which is by no means a very steep drive and i certainly cannot make it up the drive in the snow without first backing up into my neighbor's drive and getting enough speed up to make it to the top of my drive. we bought and utilize this vehicle to make deliveries and put up to 500 miles per week on the car and our driver now refuses to drive this vehicle because of the imminent danger -- he calls it a death trap! *tr

I purchased a 2012 kia sorrento with 24 miles on 12/20/11. 10/24/12-i was driving up a hill with a line of cars behind me and students walking behind me my vehicle just stopped. i was forced to back down the hill. i had gone to visit my son in college and as soon as i go there i had to turn around and go home. i was 160 miles from home and didn't want to risk breaking down on the interstate in the dark. i took the vehicle to dealership 11/1/12-transmission was installed-vehicle was kept a week.our first replacement transmission. 1/1/13-my husband was driving and lost acceleration. we took the vehicle to dealership. week 1-our 2nd new transmission installed. we called about vehicle and was told that they installed transmission but that it still wasn't working correctly and that they were speaking with the manufacture. they needed to put in a 3rd transmission. another week past. end of week 2-stopped in to check on vehicle and was told that they needed to put in yet another transmission and this transmission would be coming directly off the manufacture floor. once completed this will be the 4th new transmission in this vehicle. the dealership has had the vehicle this time for 27 days as of 1/29/12 and it's still not fixed. after the issues with the transmission the first time, i did some research and found that there were issues with transmissions in the 2011 kia sorrento. there is obviously something seriously wrong with this vehicle.the dealership has spoken with the appropriate people at kia to resolve this problem numerous times unsuccessfully and i have lost all confidence in this vehicle. i notified the manufacture and filed complaint. 5 total transmissions and over 30 days in the shop..it's time for kia to step up and make this right! *tr

I own a 2012 4 cylinder kia sorento. i bought it new in nov 2011. had it about 8 months and was driving up a hill with traffic behind me and it just stopped....had to let traffic around me and then let off brake to coast back down hill until i got to a place i could pull in. took it to local dealership...transmission issues-had to get new one...dealership kept it over a week.less than 2 weeks later my husband was driving up a hill and again same type of problems and was told by dealership i needed another transmission....it's been at dealership 1/2 a week and not sure when i'll get it back. *tr

I was stopped at red light when all warning lights came on. started through intersection when car died in middle of busy intersection. had to have car towed. was told they found code p2110 limp home mode. this could be potentially very dangerous if it occured on interstate. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving 60 mph the vehicle stalled. the vehicle was merged to the side of the road and then towed to a dealer for diagnosis. the technician stated that the engine locked up and as a result, it would need to be replaced. the vehicle was in the process of being repaired. the manufacturer was notified but offered no assistance. the failure and current mileage was 22,000... updated 01/04/13 *bf the dealer replaced the engine block under warranty. updated 01/09/13

Seat trim on drivers seat breaks allowing seat controls to move seat while vehicle is moving. it can move seat forward or backward without driver doing anything. this trim has broken 4 times with the seat moving twice (2) out of the four (4) times. kia dealer has replaced trim all four (4) times and acknowledged it is a defect in the trim design, however kia has not issued a recall. trim is held on by plastic, as it moves the plastic breaks, allowing seat controls to move against door or floor making seat move. this has occurred on 8/27/11, 06/16/12, 08/04/12 and 11/09/12. talking to kia dealers it is a common problem that has not been addressed. *tr

While attempting to start the vehicle it would not start. the 2012 sorento has a push button start. the issue started the day we purchased the vehicle and it seems like it is a repeated issue. the kia dealer in omaha nebraska replaced the switch twice and the dealer in fairview hts, il has replaced the same part at least three times. i'm thinking lemon. it is currently at the dealer in fairview hts, il for the same issue again. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that when the accelerator pedal was depressed, the vehicle would jolt forward and the engine rpm would rapidly increase. the vehicle was taken to the dealer where they advised that they were unable to diagnose the failure. the vehicle was not repaired. the contact had taken the vehicle to the dealer approximately ten times for the failure. the manufacturer was contacted and advised that they would secure an appointment to have a regional officer further inspect the vehicle. the regional officer never inspected the vehicle and the appointment was cancelled. the failure mileage was approximately 13,000. the current mileage was approximately 28,000.

Tl* the contact owns a 2012 kia sorento. while driving approximately 30 mph, the contact depressed the brake pedal but the brakes would not respond. the failure recurred while driving at various speeds. the contact had to apply excessive pressure to the brakes for the vehicle to stop. the vehicle was taken to the dealer for diagnostic testing three times. the technician was unable to diagnose a failure. the vehicle was not repaired. the approximate failure mileage was 20. ..updated 11/01/12 *bf updated updated 11/02/2012 *js

Tl* the contact owns a 2012 kia sorento. the contact stated that while stopped at a traffic light the accelerator pedal was depressed but the vehicle failed to accelerate. the contact continued to apply pressure to the accelerator pedal when the vehicle suddenly lurched forward and accelerated. the contact mentioned that he had to engage the brake pedal in order to stop the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 2,000. updated 10/03/12*lj updated 10/05/2012*js

I own a two-wheel-drive model 2012 kia sorento with a 2.4-liter four-cylinder engine and automatic transmissions. it has loss of power due to a sudden failure of the transmission; automatic transmission does not change gears and has a whirring/whining noise. the transmission shifts correctly between 1st and 2nd gear. shifting into 3 the rmps begin to increase beyond normal limits and shifting into 4th is so delayed the transmission seems to be failing. at 35 mph, the rpm's ramp up to 4500 and continues to climb. by 45 mph it can be as high as 6500 rpms. the sustainable rpms in this vehicle are continuously 3500 to 4500 rpms and is quite loud. i have taken it to my local kia dealer 4 times. on two occasions, they kept it for more than a week and always tell me that this is how the vehicle is designed and there is nothing wrong with it. the 4th time it was in the shop, another 2012 sorento was brought in for the same problem. twice this issue has nearly caused a wreck when i was pulling out from a stop sign, pressing the accelerator, and not having the power to get past 35 mph; pushing the rpms to 4500+. traveling up small grades is difficult at best let alone traveling steeper hills/crests and grades. i fear this will cause great damage to the transmission and engine or worse, cause a fatal crash with me and my children. other vehicles have been taken to my local dealer for the same issue and i am certain others are having this same issue. please review this issue. thank you. *tr

I just turned right on the main street in my subdivision when a motorcycle going at a high rate of speed hit the speed bump an ran right into my door on drivers side. no air bags went off an there is air bags on the door. both of us transported by ems to hospital. *tr

On 08/12/12 while driving in cruise control at approximately 72-74 mph, i eased out into the passing lane to put myself behind someone going faster. the car suddenly downshifted and accelerated with maximum throttle. i touched the brake pedal moderately to disconnect the cruise control. the car continued at maximum acceleration and in the passing gear. i then applied the brakes with great vigor and the cruise control disconnected and the vehicle slowed down. after a short while i reactivated the cruise control and drove about 60 miles without any further malfunction. i presented the car to the kia dealer service advisor. the car was checked and i was told they could find nothing wrong with the cruise control. i asked them if they reported these very dangerous observations to kia or nhtsa. they said no they never do. incidental to this event, i had an engine malfunction light on 7/25/12. i took it in for service the next day and told it was a transmission heat sensor. a part was ordered and i was told to drive the car normally. within several days, i became aware the cruise control was not activating when driving the first time in a day. but if the engine was stopped and restarted, the cruise control worked normally. i duplicated this 3 distinct times exactly as written. the service department was not able to link the difficulty to anything they had seen or read, they summerized it may have been a brake light sensor that failed but the computer dispelled that notion. *tr

Tl* the contact owns a 2012 kia sorento. the contact was driving 45 mph when the vehicle would no longer accelerate. the contact was able to restart the vehicle and took it to the dealer for diagnosis. the dealer could not diagnose the failure. the manufacturer was contact and stated that if the dealer was unable to diagnose a failure then they would not be able to provide any assistance to the contact. the failure mileage was 6,000 and the current mileage was 96,000.

Tl* the contact owns a 2012 kia sorento. the contact was driving 20 mph when the vehicle stalled without warning. there were no warning lights illuminating. the engine was turned off and then restarted within ten minutes. the dealer was notified and the contact was waiting on a return call. the manufacturer was not notified. the failure mileage was 17,000.

Driving on freeway at approx. 75mph , car jerked, engine light came on, vehicle decelerated and when gas pedal was depressed it did not work at all. happened 5 other times previous to this at various speeds. dealer did a reflash of some computer chip. that did not fix problem, 6th time i had problem on 7/12/12 i was then told by dealer that the throttle body and housing needed to be replaced. *tr

Tl* the contact owns a 2012 kia sorento. while driving approximately 45 mph, another vehicle crashed into the contact's vehicle between the front and rear passenger side doors. the air bags did not deploy. the contact sustained injuries to the right hip and neck. the passenger sustained injuries to the neck, hip, right arm and right leg. the driver and passenger were both transported to the hospital via ambulance. the vehicle was towed to a collision center. a police report was filed. the vehicle was not repaired. the approximate failure mileage was 8,426.

Tl* the contact owns a 2012 kia sorento sx. the contact was driving 35 mph when the vehicle lunged forward. the contact also stated that the vehicle failed to accelerate while the accelerator pedal was depressed. the vehicle was then towed to the dealer. the dealer stated that the throttle body failed and needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the failure and current mileages were 17,000.

I purchased a new kia sorento on december 14, 2011. after driving it for couple days, i noticed my airbag light. it had continued to stay on so i had notified the dealer i had purchased it from. they told me that it's probably because a passenger was not sitting there and once someone sits there and buckles their seat belt, the light will go off. it was not true at all because i have had passengers sitting there and the light was still on. so after finding some time, i took my car in to a dealership near my house and found out that the airbag cushion was missing in the passenger seat. the worker was very worried and did not want me driving the car around until they had installed the airbag cushion. i also started to have some problems with my fuel system. the first time it ever happened, the tank overfilled and started leaking from the bottom of my car. i did not know that my tank was full because the gas pump never clicked off and kept on going. then the next few times i went to put gas in, the pump kept stopping as if the tank was full. several times i had to manually stop the pump, or hold it so the pump would keep going. after finding some time (again), i took my car in. the service did not know what was wrong with the system so i had to take them to a gas station and show them what was happening. after seeing the problem, he was able to figure out what was exactly wrong with it and was able to fix it. unfortunately, the problem is back and i have to hold the pump when i am putting in gas. i need to take my car in for the third time; not to mention the first couple of times i took my car in, it was not fixed in one day, and i even had to rent a car. i had notified the kia customer service about my problems, but they were not informative and told me to contact the service at my dealership, and not contact them. *js

Tl* the contact owns a 2012 kia sorento v6. the contact stated that while driving 10 mph, the vehicle stalled without warning. the contact mentioned that he was able to restart the vehicle almost immediately after the failure. in addition, he mentioned that the failure recurred approximately 20 times since he had purchased the vehicle. the vehicle was taken to the dealer who was not able to diagnose the failure but advised the contact that what the vehicle was exhibiting was normal when the accelerator and brake pedal were depressed simultaneously. the manufacturer was made aware of the failure who verified the dealers advisement and did not provide any additional assistance. the vehicle was not repaired. the failure mileage was 3,200 and the current mileage was 6,000. updated 04/26/12*lj

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle stalled. the contact was able to successfully restart the vehicle after numerous attempts. the vehicle was then taken to an authorized dealer and the contact was informed that the failure may be related to the electronic system. the dealer stated that the key might have disconnected from the vehicle and caused the failure. the vehicle was in the process of having the key synchronized with the electrical system. the manufacturer was not made aware of the failure. the failure mileage was 6,000.

Tl* the contact owns a 2012 kia sorento. the contact stated that while driving 65 mph, the traction control warning light illuminated. the contact stated that the weather was windy and the vehicle was jerking from side to side as the steering wheel remained straight. the wind was pushing the vehicle eight feet into another lane and eight feet back into the contact's lane. the vehicle was taken to an authorized dealer but the dealer was unable to diagnose the failure. the vehicle was not repaired. the vin was not available. the failure and the current mileage was 1,500.

While turning onto busy street, engine stalled in middle of street. brake and gas pedals were depressed at same time. must have foot completely off brake when accelerating from stop or vehicle will stall and not advance forward. happens almost every time both are pressed at same time. *js

Tl* the contact owns a 2012 kia sorento. the contact stated that the push start feature did not properly function and would not turn the vehicle off. the vehicle was taken to the dealer and the dealer disconnected the ignition from under the hood, but had not been able to repair the failure. the failure and current mileages were 38. the vin was not available.

The 2012 kia sorento lx awd was purchased new with 233 miles on it. the vehicle's automatic transmission regularly hesitates to up-shift during smooth acceleration while under normal driving conditions (flat roads, cruising speeds), causing the engine to hang in the 3500+ rpm range. when the car has finished accelerating and has reached cruising speed, my foot backs off the accelerator pedal and it still does not up-shift or even coast. instead, the vehicle drastically decelerates as the engine rpms drop because the transmission remains in the same gear when my foot leaves the accelerator, rather than up-shifting to the next gear. i have driven countless automatic transmission vehicles over the years and have never experienced this phenomenon prior to owning this vehicle. i don?t normally make use of the "sportmatic shift" feature of the vehicle's automatic transmission. however, sometimes "manually" up-shifting with the sportmatic shift is the only way to get the car to up-shift properly to 5th or 6th gear once acceleration is complete and cruising speed has been reached. it seems as if either the transmission or the power train control module is ill-informed or just poorly programmed. aside from the sheer annoyance of this defect from a driver's perspective, it also is ruining the fuel economy of the vehicle. for a vehicle with an epa miles-per-gallon rating of 21 city/28 highway/23 combined, i have never once achieved true calculated fuel economy of over 20 mpg since owning this vehicle. my driving patterns are approximately 40% city and 60% highway driving. the car is driven in a fairly rural area with hardly any stop-and-go traffic. the vehicle is not carrying excess weight and all 4 tires are inflated to the manufacturer?s specification. i've seen online that several other 2012 sorento drivers are complaining about this same issue. *tr

During slowing, at low speeds, with the foot on the brakes, this vehicle makes loud noises which go away if the foot is taken off the brakes. the noise eventually stops as the vehicle comes to a stop. this kia sorento appears to stop normally, but the noise does not instill confidence, nor does the noise sound normal for a vehicle with 6,615 miles. *tr

After parking the car for 72 hours at an airport, upon return the car started normally, but the warning light showing a battery appeared. while driving home, approx 8 miles, the car's dash flashed more warning symbols... antibrakes, airbag, etc and the wipers began to slow. i pulled over as the vehicle lost power and stalled. i used kia's roadside assistance to get a tow to the dealership. on 2/13/2012 the dealership replaced the alternator at no charge. this repair, necessary on this 2012 kia sorento, occurred at 6,607 miles. *tr

Tl* the contact owned a 2012 kia sorento. the contact stated that while driving on a mountainous road at approximately 25 mph, the vehicle unexpectedly increased acceleration. the contact applied the brake pedal, but the pedal depressed to the floor. the vehicle continued to accelerate and crashed into the rear of another vehicle. the vehicle eventually stopped after crashing into a cement wall. the airbag located in the steering wheel did not deploy upon impact. a police report was filed and the contact sustained injuries to the head and the entire body. the vehicle was towed to the contact’s residence. the insurance declared that the vehicle was destroyed and stated that the air bags and brakes were faulty. the manufacturer was notified of the failure. the approximate failure mileage was 385. updated 11/20/15*lj *tr

Please make blind spot scores part of vehicle safety ratings. it needs to be an actual score. most terrifying test drive of my life. 2012 kia sorento was my dream car. i had built it online 10 times & walked in -specs in hand- ready to buy. the test drive to me was a formality. that changed during the test drive. new suvs are adding huge pillars to the rear of vehicles, shrinking rear third windows, shrinking rear trunk door windows, pushing driver seats tightly up against the driver door- to shrink the car and boost gas mileage. on top of that, they are pursuing "quietness" & part of that is shrinking the exterior mirrors. add this all up & you can hide a semi in the blind spot of this car. it was like driving a windowless cargo van w/o the big cargo van mirrors. the mirror are small like what belongs on an economy car. yes, my driver side mirror was well adjusted to only show a sliver of the vehicle. i just couldn't see. as i continued suv shopping, i found this new design in many new suvs. gigantic blind spots are now the new design. i couldn't see to change into the left lane. when i looked over my shoulder my face was so close to the window, all i could see behind me were the separating pillars. changing lanes was a guess. i did not buy my dream car, but more importantly i realized there is a new highly dangerous design trend in many suvs that needs monitored. consumers should be informed of the severity of this risk at the time of purchase. we need a visibility rating score on the label of vehicles. i walked away from dream car. bells and whistles don't matter if you can't even see to drive. i contacted consumer reports and requested a report that shows which suvs have the best visibility and they had nothing on the topic. it is not even monitored. how can this danger be being installed in so many vehicles and go unchecked by the whole safety industry? *tr

While coming to stop at intersection or pulling into parking lot space at low speed, i could hear and feel brakes grinding to a complete stop, upon releasing the brake pedal i could hear and feel what i believe to be the calipers grinding as they release. it happens whenever i come to a stop or when i am able to drive forward upon release of the brakes. i feel unsafe driving this vehicle. this noise occurred just after 10000 miles. before this quiet and smooth braking. on january 11, 2012 i took the vehicle in and service desk person said the service manager would like to test drive the vehicle. i observed the service manager drive out of lot and after about 20 minutes service manager walked back in and talk with service desk person. after three hours of waiting the service desk person informed me the service manager did hear the noise from the brakes and apparently they were in contact with kia corp. thru e-mail concerning this matter to see if the manufacturer will cover the repairs. after a while i was informed by the service desk that kia has been receiving numerous complaints concerning grinding noise from brakes, and that they are working on the problem, and i would have to wait until then for a solution, also per kia so said the desk person (vehicle is safe to drive until a solution can be found.) i have lost confidence in this vehicle and feel one day it may not stop at all. i respectfully request a quick review of this matter and hopefully a quick solution. *tr

I have a 2012 kia sorento. bought with 114 miles on it. i have the automatic transmission, ex awd model w/power shifting. i noticed after driving my car shortly after purchasing that the car would not shift when it should. rpms would reach up to 4000 and the car still would not shift. i have to manual shift the car into the next gear since my automatic transmission has trouble. if i wanted a standard transmission - i would have purchased one. *tr

Tl* the contact owns a 2012 kia sorento. the contact stated that the vehicle was parked in a residential driveway with the engine off when it rolled backward and crashed into a neighboring home. the contact stated that before shutting the vehicle off, he was unable to shift into park and shut off the vehicle while in drive. the vehicle was destroyed. the police were called and a report was filed and available. the manufacturer was not notified of the failure. the failure mileage was 4,500.

Tl* the contact owns a 2012 kia sorento sx. the contact stated that the vehicle would accelerate suddenly at any given time without warning. the engine would exhibit an abnormal increase in rpms and the contact would then have to depress the brakes to control the vehicle. the dealer was unable to diagnose a failure. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 450 and the current mileage was 600.

2012 kia sorento v-6 awd vehicle surges either forward or reverse during start up as if its partially in gear. once started it seems to be fine and drives normally. the issue was sporadic at first but is now occuring on a daily basis. the dealership was first contacted on 8/27/11. the vehicle was then taken in on 9/6/11 but was not fixed as the dealership was having computer related issues. i have not been successful in getting a response from the dealer since then! 9/28/11

When starting vehicle with the start button, there is a loud popping sound and the vehicle either wants to lung forward or backwards in the park position, took the vehicle back to the dealer the first time, i'm told that until they actually hear the noise they cannot detect what is causing it since no check engine light comes on they did nothing since they didn't hear the noise. took vehicle back second time as now the sound is getting louder and the lunging is more prominent , as the service manager was checking the vehicle in she started vehicle and heard the pop sound, said kia put out an update for a part under the dealership recall number sa087 and that other vehicle that were brought in for the same reason were updated and they had no other vehicles come back after the updates installed. i was relieved to know that finally, something will be done, unfortunately, i received the vehicle back after the update and it is still doing the same thing. it does not do this every time i start the vehicle, however, it is playing on my nerves every time i go to start it i close my eyes and pray it is not going to happen again, it did and still does. i did file a case directly with kia direct whereas they are monitoring it, i saw where there are other people having this same problem. you purchase a brand new vehicle assuming you have peace of mind and i am scared to even get in this vehicle. called the dealership, and wants to set up yet another appointment, this is a great inconvenience, back and forth only to be told they cannot find anything. *tr

I was starting off from stop sign and felt and heard a loud thud from the engine area. immediately the 2012 sorento lost power and would not shift. it would continue to move at about 5 mph. the engine did not stop. i stopped the vehicle and restarted but with the same symptoms. being very close to the dealer, i took it in. the sales dept has agreed to find another vehicle and replace this one. i'm not so sure... *tr

The problem i am having is intermittent. when i push the start button sometimes the car the lunges backwards while the car is still in park it only does this when i am starting the car. it also makes an audible noise at the same time it is " buck jumping". i have taken it to the dealer several times an on the first visit they heard the noise and figured it was the starter. they put in a new starter and i am still having this problem. the transmission also seems to slip during city driving but it is very subtle. now after about the fifth time being in the shop every time they say they can't reproduce my description of the problem to make a diagnosis so they can't fix it. however, they have already heard the problem because they put in a new starter and told me if the problem persists to bring it back. on one of the visits they rewired the electrical parts to see if it was an electrical problem and it was not. i am afraid that one of these days the car is actually going to move out of park and hit something. every time i push the start button i hold my breath and go stiff because when it "acts" up the whole car jumps backwards as if it is trying to shift itself in reverse and the noise was described as the starter is hitting the flywheel or some other terminology i can't recall. i always pick my car up from them without it being repaired because they continue to say they were unable to reproduce the problem, but how is it that as soon as the same day of picking my car up or within the next few days my car starts jumping when i push the start button. the dealership has kept my car a full week on more than one visit and the mechanic has put as many as 85 miles on it starting it frequently and you guessed it - has not been able to reproduce the problem!!!!! somebody is not forthcoming with the truth.

I purchased this vehicle used with 98k+ miles on it from stevens creek subaru. they did not disclose any recalls nor any issues with the vehicle. this week, i began hearing a clicking noise in the gear shift console every time i braked. its sounds like something hitting piece of plastic. it hasn't changed the performance of the car that i can easily tell. however, this evening, my maintenance light came on and is not turning off. the dealership says the car was serviced before i drove off the lot, but given it didn't even have washer fluid, i'm not convinced it was serviced properly. i'm also noticing that the vehicle doesn't shift easily when i am needing to pick-up speed when entering the highway. the shift transition isn't smooth. another issue is the heat feature on the driver seat does not work - it worked a week prior when i test drove the vehicle.

Tl* the contact owns a 2012 kia sorento. the contact stated that there was sludge build-up in the engine. as a result, there was a hole in the engine compartment. the contact drove to kirby kia of ventura (6424 auto center dr, ventura, ca 93003, (805) 256-7021) and was informed that they had no way to repair the vehicle. the mechanic stated that the contact refused the diagnostic test; however, the contact requested an oil consumption test and was denied. the manufacturer was not made aware of the failure. the failure mileage was 112,000.

My car stopped running when i was driving it. it just stop moving. i have to push it off the road. i hear some noise in the engine when i start it.

The panel assembly under cover is broken off easy and obstructing the wheels movement, can causes over turn or flip over. *tr