2012 FORD Focus

ELECTRONIC ISSUES

RANDOMLY, THE SYSTEM WILL COMPLETELY STOP. THIS INCLUDES: DASH STOP WORKING AND GOES OUT — DOES NOT LIGHT UP, NO USE OF THE GAGES (MPH, GAS, HEAT, ETC), THE WINDSHIELD WIPERS WILL TURN ON RANDOMLY, NO ENTERTAINMENT DASH — NO RADIO, NO MAPS. THE A/C AND HEATING SYSTEM STOP AND DO NOT WORK, THE WINDOW BUTTONS DO NOT WORK… IF WINDOW IS UP WILL NOT GOT DOWN OR IF DOWN WILL NOT GO UP. NO USE OF ANYTHING ELECTRONICALLY IN THE CAR

THIS WILL ALSO AFFECT SHIFTING AND DRIVING MECHANISMS.

THE CAR WILL STOP WORKING WHILE DRIVING

WE HAVE CHECKED THE FUSES AND BATTERY — WE HAVE GOTTEN CODES FROM OREILLY AND AUTO ZONE — THEY SAY IT IS A PCM ISSUE, HOWEVER NO ONE WILL WORK ON IT AS A RECALL

Frame separated at front end causin bumper to separate and car went into on coming traffic.

That car cut off and the steering wheel locked causing the car to go in the other lane and hit another car head on

EPAS – Power steering system fault. Problem existed for years without resolution by the dealer. Problem would go away by cycling the engine, but on 9/10/2018, it failed entirely, requiring a $2,200 steering gear replacement. This is a known issue with Ford\'s EPAS system for my specific vehicle, and there were actually recalls on many other Ford vehicles with a similar system. A lawsuit was dismissed for my particular vehicle, and no recall was issued. However, I believe Ford should be financially responsible considering it is a known issue! This should not be the responsibility of their customers. Furthermore, had I not been home when the EPAS system completely failed, I would have been stranded, as the vehicle was nearly impossible to maneuver safely.

Defective Electronic Steering Assist that has been known to Ford Motor Company for years. They have recalled many other vehicles using this type of \"assisted steering\" but REFUSE to recall the Ford Focus models using this system. This IS A THREAT TO EVERYONE. Please do something about this so that people do not have to pay thousands of dollars to \"fix\" this problem.

At least 4 times in the past 4 months, upon staring the car there was the message \"Steering Assist Fault\" and I could not turn the steering wheel. The message went away after I turned the ignition switch to the off position and restarted the car. However, I am concerned that if this situation occurs any time other than when parked, I could be involved in a serious accident. Doing an internet search tells me that other people are having the same issue and that Ford is having problems with their Electric Power Assist Steering system. The only repair currently being offered is complete replacement of the steering assembly to the tune of $1800. No repairs are offered to the system. This is both an unreasonable and unsafe situation and should be subject to a recall.

The power steering will randomly go out completely sometimes while being driven. Extremely dangerous as one time I was in the process of turning in front of heavy traffic onto expressway

My power steering shut down without warning and that\'s not safe. But just two days before that I had problems with the transmission computer. Ford company extended the warranty, but I am wondering why they did not extend the steering column warranty because Lord knows there are many complaints concerning this part. I am afraid if I replace the part what guarantee I have it will not shut down again.

Power steering assist failure electronic assist. Ford not willing to do anything to midigate the problem

When I bought the car in September, 2015, within the first week after I bought it I first saw the \"Steering assist fault – service required\" message when I started my car. Turning the car off, then back on again, removed the message, and power steering worked fine. I would get this message occasionally, once or twice a month, only when starting the car, and never while driving. Turning the car off then on again always resolved the issue. I mentioned it to the dealer when I brought it in for its first oil change. They said they didn\'t have the staff available on the weekend to fix it, that I\'d need to make an appointment during the week to have it looked at. But the fact that it was only happening occasionally, it was driving ok and the issue was resolved when restarting the car, I was told it wasn\'t urgent and the next time I brought it in for service they would look at it. So in January, 2016, when I brought it in for service and I mentioned the issue, they looked for the error code but couldn\'t see it, so there was nothing to fix. I kept getting the steering assist fault message about once or twice a month, only when starting the car, and it would resolve when restarting the car. In August 2017 I brought my car to Firestone for inspection, and I mentioned it to them. They looked for the message but also could not see the error code, so there was nothing to fix. Two weeks later, September 2017, I started the car, got the message, turned the car off and on, and got the message again. I tried restarting my car 6-7 times, still no power steering. I drove a little, stopped, turned it off and on again, still no power steering. The dealer says it needs the steering gear replaced, and will cost $1700.00. It is so frustrating that there are dozens of these complaint websites that address this issue, with hundreds of complaints, a failed class-action lawsuit in California, and we are all forced to deal with this hassle.

My power assist steering fault light came on a couple different times and the steering became extremely difficult to control. I had to restart my vehicle to fix the problem. Took the car into the dealer ship and was told the steering gear would need to be replaced for $1850. The car only has 77,000 miles on it. A repair like this should not be necessary. I did some research a realized this is a very common safety hazard many people are having with the Ford Focus. I also found out Ford has recalled several similar makes and models for the same problem but not the Ford Focus. This is a major safety hazard. I was lucky it only happened in my driveway and not while driving on the road. The consumer should not have to pay for a manufacturing defect. Ford needs to own up to the problem and issue a recall for all vehicles before someone gets seriously hurt by this. My car is now out of commission because I cannot afford the steering gear to be replaced. At this point I have not idea what I am going to do.

POWER STEERING FAILURE

Power steering has gone out and is not working at all. Estimated cost will be $1,500 to repair. This should be done by the manufacturer because it is a life threatening problem.

I lost power steering without warning while dropping my son off at school. You can still steer the car but barely and I am a 200lb maintenance man. Brought is to the ford dealer and it is going to costs 1700 to fix. I have read many other 2012 focus owners have had the same problem. Very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.

Electric power steering failures.

electronic power assist steering failure

The drive side front door came open while driving and won\'t shut

Power steering failed x2

My vehicle has had three repairs for the transmission control module. Now the power steering has completely failed and did so while I was driving, nearly causing me to crash and there is no recall for this yet.

I purchased my 2012 Ford Focus in July of 2016 and I was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently October 3, 2016 Ford decided to send out a recall letter claiming that my doors won\\\\\\\\\\\\\\\'t close while driving or just won\\\\\\\\\\\\\\\'t close. Asked me to take my car to the nearest dealership to get my car repaired. My back driver door just stopped closing completely, I damaged my side of the door from stopping the door from coming open. My nearest dealership told me that parts weren\\\\\\\\\\\\\\\'t available for my car and that I\\\\\\\\\\\\\\\'ll have to wait until next year to get my car fixed. I begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. However my front passenger door still opened and stayed open randomly Which cause a few of my friends to fall out of it! My car was like that for about three months. Then they finally \\\\\\\\\\\\\\\"fixed\\\\\\\\\\\\\\\" it by putting replacement parts on it until the actual parts become available sometime this year. My front passenger door is even worst than before. Usually it takes me slamming the door three times before it closed, but now it takes more than three times and I have to slam harder!!! I\\\\\\\\\\\\\\\'ve had enough of dealing with this car I just bought which only had 29,000 miles on it when purchased in July 2016! Which I think it shouldn\\\\\\\\\\\\\\\'t be doing that when it was almost new!!!! Also they still won\\\\\\\\\\\\\\\'t do anything with the transmission because of the \\\\\\\\\\\\\\\"parts\\\\\\\\\\\\\\\" which I think there\\\\\\\\\\\\\\\'s not going to be any parts. I don\\\\\\\\\\\\\\\'t even know what I purchased, if my transmission doesn\\\\\\\\\\\\\\\'t work or my doors don\\\\\\\\\\\\\\\'t close how can anyone considering this a car?!?! What did I buy?!?! This is outrageous!!! I really want another car because I don\\\\\\\\\\\\\\\'t know one day if my front driving door will come open and I\\\\\\\\\\\\\\\'ll be flying out somewhere dead on the highway. I just don\\\\\\\\\\\\\\\'t feel safe and I wish someone would do something about this! And on a side note I talked to Ford about the damages that happened while trying to drive and not let my back driver car door fly open and they said that they didn\\\\\\\\\\\\\\\'t have it in their \\\\\\\\\\\\\\\"budget\\\\\\\\\\\\\\\" to fixed the side of my car! Here you guys go, there\\\\\\\\\\\\\\\'s Ford for you!!! I wonder what they\\\\\\\\\\\\\\\'re going to recall next…..

Power Steering went while I was in a turn I had just had injection did on my neck for spine two weeks before. Had five different meds I am under doctor care will have to have procedure did again I am in a lot of pain.

Lose Power Steering – \"Steering assist Malfunction\" appears

Door swung open when driving. Will not close close.

DOOR LATCH BROKEN – DRIVER\'S DOOR AND DRIVER\'S SIDE PASSENGER DOOR

Driver side door latch broken. Will not stay shut when closed. Contacted Ford about the recall and they (both Ford\'s customer service number and Ennis Ford Dealer) said that my vehicles VIN isn\'t listed so I\'m not part of the recall. This car was bought and still is registered in Texas

The 2012 Ford Focus referenced above has had issues with the passenger side rear door since April of 2016. Randomly, the Driver\'s notification center (information Message) would show that the rear passenger side door was ajar while the vehicle was in motion. By May 2016, the door itself would FLY OPEN while the car was being operated whether on local and distance travel….HIGHLY DANGEROUS LET ALONE DISTRACTING. I called my local ford dealer(s) and was told that my car\'s VIN was not covered or been involved in any kind of recall for such problem, even though there were several thousands of other Ford Focus vehicles which were covered. No one ever called me back from Autonation Ford in Sanford FL or from Greenway Ford located in Orlando.

I currently own a 2012 ford focus. Since March 2016, I have had to listen to my car constantly beep at me because my driver side door will not stay shut. Two weeks ago, the 3rd door went out. So that i can \"safely\" get to work, i have bungie chords and rope tied throughout the inside of my car. (Don\'t worry, i still have the beeping noise to remind me my doors won\'t close.) Ford motor company has advised me that there will be a recall notice sent out the week of September 5th. My options currently are to pay $700 per door ($2,100) and POSSIBLY get reimbursement, OR continue driving my 2012 ford deathtrap as is. Is this how Ford treats and values their customers? Being that i was laid off from my company due to outsourcing, it was very important to me to buy and support an American brand. This is clearly a Ford issue, and not customer wear and tear. After many phone calls, and emails to Ford motor company, I\'ve now been notified they are only recalling 2013- 2015 fords.

Drivers side rear door latch failed…cannot latch door…must use string to tie door so it doesn\'t come open going down road.

EPS has failed. Dealer says Ford is aware of an issue with Focus and Fusion models but is unwilling to recall

since 1 month after buying this car every time I stop driving and start driving it hesitates. sometimes when I stop it just keeps shaking. I never reported the issue because some people say it stops. it has been 1 year and 2 months and it has officially gotten worse. at times when I turn the car on it takes some time to start up. can some one help me please

Driver door latch failed; Door opened while driving.
Repairs ($671.92) were not covered under warranty.
|Dealer said no recalls have been issued at time of repair (8/19/2016)

Latch on driver\'s door would not close, door flew open while driving almost hitting oncoming truck. Call to Velde Ford, informed \"leave your car and we might get to it today, not under recall\" although according to news article on Ford.com is under recall. Local mechanic could not get part. $350 not including labor plus missed dayou of work.

Rear door won\'t close. Ford dealership I took it to says is the same issue as the vehicles recalled but my VIN number doesn\'t show it is affected by the recall so I have to pay the cost to repair the same defective part/design.

I was leaving work and idling forward in the parking lot when my Front Driver side door started opening. I tried closing it multiple times but it would not latch. I had to tie my seat belt through the interior door handle and apply tension to keep the door from swinging open while I attempted to drive to a dealership. I found a Ford recall (https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.html) but apparently my VIN is not listed as one of the affected ones, so I will have to pay for this out of pocket until Ford accepts this. Ironically, the link above states:

\"Dealers will replace side door latches at no cost to the customer. In addition, Ford will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall. If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle.\"

However, both dealerships I went to would not honor that last sentence because it was only on the website and not listed on my VIN.

I have a 2012 Ford Focus that the rear left door latch is broken, not sure why it doesn\'t work. The ajar light was on so I opened the door closed it and it did not latch on and it won\'t.

The drivers side door won\'t latch closed. I\'ve had to tie it to the seat so it won\'t swing open. 33k miles. Way too soon for something like this to happen. I can\'t lock it because it won\'t stay closed and if I do, any wind by the door will cause the alarm to go off.

RECALLED BECAUSE OF TRANSMISSION….MY ISSUE IS THE COST OF A RENTAL SINCE I NEED A CAR. LAST BILL WAS $265, THIS TIME I TOLD IT COULD BE A WEEK…ARE YOU KIDDING??? ANOTHER $400 OUT OF MY POCKET BECAUSE OF A RECALL BY FORD??? HELLO FORD MOTORS, NOT GOOD CUSTOMER RELATIONS!

I was driving and the rear passenger door indicator came up on the dashboard screen. My 3 year old was in the back and I was wondering how she had managed to open the door when I know I had child lock set. I pulled over reached back and closed the door. I started driving again and within a few second the indicator came on again. I pulled over once again to reach back and closed the door only for it to bounce back open. I then got out of the car to go look at the door. I managed to get it closed but I reopened it thinking maybe something was in the way. My mistake. It\'s been 5 days and it hasn\'t closd since. I have a cable tied around the seat and through the door to keep it shut.

Latch on the door broke/ door won\'t close!

Door will not close or lock

door will not stay closed, the latching mechanism is not working.

Having problem with steering. Very difficult to turn when at stop and when driving. Very dangerous when driving at high speed in busy highways. The error message says steering assist failure. Took it to Honolulu Ford where I bought the vehicle and their Service Department it will cost 2500.00 dollars to replace the rack and pinion because my insurance run out. The vehicle has not reach 70k miles on it yet.

I have had *2* of my door latches fail. Driver door, and driver-side passenger door. I have had the driver door latch replaced (April 21st, 2016) and the 2nd latch just failed but not yet replaced (July 2nd, 2016).

DRIVERS SIDE BACK DOOR LATCH FAIL TO WORK. DOOR STAY OPEN. tHANKS gOD THAT HAPPENED WHEN THE VEHICLE WAS NOT IN MOTION.

The door will not latch on the driver side door. Lucikily I\'ve noticed it before I started my car.

I left from meeting a friend, closed my door and as I was leaving the parking lot my door flew wide opened cause me to pull it, serve and strike a parked vehicle, I am dramatized, my door doesn\'t close at all. It\'s just lose. It was a freak accident. After doing research I\'m more than sure it\'s a latch defect. Ford needs to take responsibility!!!

The front passanger side window will not open at all. The vent for the a/c has clicking sound. The power steering has completely failed. No power steering is a safety issue. This can cause accident while driving due to inability to steer the car. I hope a recall is issued before someone dies because of this. Ford knows of the problem yet is turning away consumers telling us sorry but no recall but we can fix for you so long as you pay. This vehicle has been one problem after the other. I should not need an extended warranty on new car. And not everyone can afford the extended warranty.
I pray im not in accident as a result of this problem that Ford is aware of yet chooses to ignore.

My brakes were working and then just randomly stopped working without any warning. I was driving in stop and go traffic in a construction zone driving approximately 10 to 15 mph. When the traffic stopped, I pushed the brakes but my car was still moving. I slammed on the brakes, but never stopped I just kept moving and ran into the tire of the jeep. I couldn’t understand why I didn’t stop because I wasn’t even going that fast. Because of the crash, the hood folded into the engine, so I was not able to start the car. I put the car into neutral and men from the fire department pushed it over onto the side of the road. I pushed the brakes again and nothing happened, so I had to pull up the parking brake to make the car stop rolling.

In 2014 I was driving from Grand Forks, ND to Bemidji, MN on the interstate going around 60 when my car shuddered and slowed down to close to 15. I was able to get onto the shoulder after being stranded in the middle of nowhere I was able to call for help. My car was then taken the the Ford Dealership in Bemidji and I had someone pick me up and was able to bring me back to Grand Forks. (Ford had refused to give a rental) Around 2 weeks after I got a call stating that my transmission was fixed. I got a ride to Bemidji, picked it up and headed home. Shortly after I got it back to Grand Forks I was driving around a residential area in Grand Forks when I stopped at a 4 way stop waiting for my turn, went to go forward and my car started moving in reverse. I had to slam on my break so I didn’t hit the car behind me Then I brought it to the Ford dealership in town. They “fixed” the issues and gave it back to me two more times, each time I couldn’t make it out of the dealership without it shuddering and refusing to shift. Finally they “fixed” it at the end of the summer in 2014. This summer I was noticing the car was shuddering when I was in residential areas and it was stop and go, I brought it back down the the dealership I bought it from and they assured me it was fine but they would replace the parts to be sure. This weekend I went home to the cities and as I was driving back it broke again. I was in the passing lane going around 70 when my car shuddered, went down to 55, shuddered again and went down to 10. I was forced to swerve quickly into the left shoulder since I had a Semi-truck behind me going 70 that almost hit me and had to cross the interstate to an off ramp to be safe. They have “Fixed” it four times and it STILL breaks down. I’ve almost gotten into 4 accidents, missed days from work and I’m too scared to drive my vehicle at this point.

The dealership told us that was just the way it was designed that was for the slippage
the ignition problem well the dealership told us it’s our problem
the dealership told us the power window problem is our problem
I worry and pray for my wife when she drives this car everyday

On approximately September 18, 2014, I turned on the ignition of my 2012 Ford Focus. I started to back out of my driveway. After a few seconds the power steering froze up. A caution light came up on the control panel and it said : “power steering assist malfunction, check manual”..or words close to that effect. I turned off the ignition, restarted the car, and it worked okay. This has happened a total of about 10 to 15 times, the most recent occurrence was today, October 8, 2014. I did take it to the dealer last week with the complaint. They said they thought the car needed a new battery. At approximately 92,00 miles, the car still had the original battery. They thought it showed low voltage going to the steering. So, I had them change the battery. It did not fix the problem. The steering wheel still freezes up and the caution light comes on. It seems to happen right after I start up the car. It has happened when I put the car in reverse, and it has happened when I was moving forward in drive. It always happens just a few moments after turning on ignition. After i

Letter to ford:

To whom it may concern,

I am a very unhappy customer with a car that I had purchased from your company. The car is not reliable what so ever and I cant trust it with anything! I have always wanted the newer model Focus and when I finally have the money to afford one I am extremely disappointed. I have never had this many issues with a car and this is one of the newest cars I have yet bought. I have missed 8 days of work this year just because the car has its own games to play. This morning the car treated me so well as it was 10 degrees outside that it didnt want to start. The car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. When I go to make a turn the car jerks so much sometimes that its just makes it before I get smashed. This car is HORRIBLE and I think that it is so wrong that there is so much wrong with this car yet you still keep it on the market.
One day this car is not going to go when I push the gas and I will get seriously injured. I have complained to service many times about this issue and they simply say Well just push the gas a little harder Im sorry maybe the car should simply go CONSIDERING ITS MAIN FUNCTION IS TO DRIVE!!!
This is one of the most disappointing, nonfunctional, and depreciative vehicle I have ever bought in my life. I will NEVER buy a Ford again if something cannot be done. I am done going through service as they charge me every time I have an issue and then manage to say the car is supposed to run like this. So thank you so much, instead of me saving for college I now get to save up to buy another car because I was wrong about this car being dependable.
Its really not fair that as a student I tried SO hard to pay off this car in 1 year so that I could save money on interest, car repairs, and gas, to find out in the end the car was a junk and I now need to do it all over again. I stopped paying my tuition just so that I could get the car paid off and now that it is I now get to stop paying for school again to buy another car because NO ONE can help me.

Thank you so much for all the hardship your poor manufacturing has caused me and my wallet. I really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. I figured if you guys dont care enough about my wellbeing then the world must know.

I am the owner of 2012 Ford Focus purchased in August 2014. As of May 4, the car has been at a dealership in Baltimore in need of repair. My daughter was on her way to work when it began to drive sluggish and stalling. A message flashed across the car screen “Transmission Malfunction. Service Now”. After pulling over in a safe location, the car would not go in reverse. The car was diagnosed the next day and the service representative told us it needs a clutch pack and is on back for 12 weeks. The service representative gave me the number to Ford Customer Care to call for further assistance. Once communicating with the Ford Regional Representative, he did say he would work with the dealer to get the part expedited and get back to me by the 15th. I even called another dealer closer to my home and they were very aware of the problem. This other dealer even said Ford continues to update them with different timeframes on the part. Although the part is covered by the manufacture warranty, I had to insist, close to demand, the dealership call in the diagnosis to my non-Ford extended warranty company in order to get car rental coverage for the allowed five days. After those five days, I cannot afford to keep the car rental for my daughter to get back and forth to work in Baltimore City. She is currently a student at Morgan State University and employed at a restaurant at the Inner Harbor. The car is her only mode of transportation and the safest considering the recent turmoil in Baltimore City.

After doing some research online, I found a class action suit filed in 2012 for the same issue with the powertrain/dual clutch transmission. I also found a 122 page forum of other Ford Focus and Fiesta owners with very similar issues. Some owners said they received little or no help getting their car fixed. Some said their car was fixed, only for the issue to occur again.

Again, it’s great the part is covered by the warranty but how does Ford not authorize the dealer to, at least, provide a loaner vehicle or assist with alternate transportation when this is a nationwide problem?? Up to 12 weeks is not acceptable for anyone to be without reliable transportation back and forth to work. Because this nationwide, this should’ve been a recall or a warning to the consumer looking to buy the car. As mentioned before, I cannot afford the keep the rental car for more than five days. The rental amount is almost the same as my monthly payment for the car. Ford should cover the cost of a rental or loaner when their product is down for more than two weeks. How are they not taking more responsibility for this?? How is this not made more public like the issue with Toyotas in the recent years?? Of course, I’m expected to make the monthly payments on time while the car sits out of commission.

Shame on union-made Ford!

Driver side door latch failed. Had to hold door closed while driving. Upon arrival at Ford dealer (Peoria Ford, Peoria, AZ), service person presumed it was part of Ford recall related to failed door latches. Problem was same as for other Ford models such as Fusion. If on recall, all four door latches would have been replaced. But was later informed that VIN for my vehicle was not included in the recall, and so only the one failed latch was replaced, and was charged $698.79. Complained to Ford Customer Service, but was told I could not be reimbursed unless my VIN became part of recall. Considering that the problem was same as other Ford vehicles being recalled, I believe that my VIN should be added to the recall, and/or that I should be reimbursed for the repair done to my vehicle.

steering locked on me while on freeway. waiting to hear from ford the results. transmission went out on me also while on the freeway in 2/2014. problem fix, but I still have minor problems. like while on freeway at a steady speed I can feel transmission skipping. and when Im at a stop sign and as I proceed it jerks a little (as if Im driving a manuel and I have it on a wrong gear) waiting to hear on that as well.

In September 2012 (after 3 mos. of ownership and approx. 5,600 miles) all electrical systems failed while driving (including horn, turn signals, headlights, etc.). This was attributed to a faulty “body control module,” which was replaced under warranty. Notwithstanding FMC’s claim that the vehicle was “fixed,” the vehicle continues to exhibit electrical malfunctions, such as “shorting” noises coming from behind the instrument panel, and occasional activation of the “Sync” interface without operator prompting (i.e., the system just comes on, randomly). Thankfully I have not experienced total electrical failure since September 2012 – but others may have had similar problems with more dangerous consequences. I am convinced that my systems could fail again; under the right conditions (driving at night and at higher speeds) the electrical failure that I experienced could easily have resulted in a serious accident.

Unrelated to the electrical problems mentioned above, the vehicle’s transmission failed at approx. 26,000 miles. The resulted in the vehicle stalling during operation (I was driving through an intersection). FMC replaced a clutch and some seals, and the transmission has since performed satisfactorily – although I have noticed signs of premature wear and malfunctioning reemerging (grinding noises, hesitation during acceleration, etc.).

I submit this complaint to enable CAS to more readily identify potentially dangerous problems with the model year 2012 Ford Focus; while I was never in any serious danger due to my vehicle’s defects, had driving conditions been worse during my car’s two “breakdowns” the outcome could easily have been different.

I hope that CAS finds this information useful in persuading Ford that transmission and electrical problems with the model year 2012 Focus are systemic.

On 1-23-2013 at appox at 10:15am. I was driving to work! I was driving West bound 10 FWY I was going about 75 mph in the fast lane.The one before the carpool lane! When all of a sudden the car speed drops to 30 mph in a matter of seconds. I right away turn on my hazards. But, do to the fact that I was in the fast lane it was very hard to get over because the car felt like it was going to turn off. I was very scard and afraid for my life I honestly thought that i was going to get hit and end up in the hospital. The thought of not making it did cross my mind. I tried pushing the gas petal to regain speed as the car did not allow me to do so. The Rpm cage was going from 0 to 7 with in seconds. I begin to attempt to get the car over to my right shoulder towards safety.All I can see throw my rear view mirrior and hear was all the cars started honking at me and fliping me off and barely messing me as all the cars had to swerving around me.I begin to shake as it was a very scary feeling being inside the car while all you can do is sit and see which car will hit me.The one thats actually going to hit my car and the chain reaction that it could have caused. As Iam trying to get over the four lane trying to not get hit by the speeding cars. The car turns off and I am now stuck in between the 10 fwy going west bound and the interchange to the 57 fwy going North and South bound. Now being stuck in the middle of these two busy freeways.

sunroof blew out from interior at highway speed spraying glass all over the interior of the vehicle

The dual clutch transmission is slipping. i contacted ford and they indicated that this issue is not covered under the warranty even though a class action lawsuit has been settled regarding this type of vehicle.

On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. the vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage. the problem with the power steering locking up during wet weather was confirmed by the repair shop. ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. this issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. the vehicle also has a shuddering issue where the vehilcle bucks when moving forward.

There was recall i'm my transmission which my local ford dealer have claimed to fixed but i have still been having problems with it and they seem unable to fix after me taking it back twice.now i'm the problem is here again and my car won't back up and my transmission light keep coming on and it drives like a stick shift.i hope that it can be fixed without cost cause this is my only means of transportation.im still making monthly payments

My two sons were turning left when they were t-boned by another vehicle. my sons vehicle was struck in the right rear. the side air bags went off but not the two fronts. also their seat belts did not tighten. bc of this both sons suffered tbi's, one very severe and is still recovering. the other required brain surgery. i am so upset that their seat belt did not tighten. i bought a newer ford thinking it was going to be safe. please someone fix this defect. i had no idea that this could ever happen. they were hit from the other person going 45 mph so it should have tightened. sad momma. lives changed forever. :( [xxx]*dt parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I have had this situation happen in several different scenarios. essentially, the transmission does not know if the vehicle is in park / reverse / neutral / drive and therefore i cannot shift positions or move the vehicle. sometimes when i turn vehicle over, i am parked but vehicle does not know i am parked (there is p / r / n / d on dashboard and usually a grey box indicates what position i am in. when it doesn't know where i am, there is no grey box at all). sometimes this happens after driving, then i park and sit idle for a bit, then try to leave but vehicle doesn't know what position i am in. in the most dangerous scenarios, i will be driving!!!!! then the vehicle doesn't know i am in d and when i try to accelerate, i just rev on the engine as if i am in neutral. i have had this happen on the highway as well as when going slow. it is extremely dangerous. this vehicle is known for having transmission issues (it was not well known when i originally purchased the vehicle). car is currently in shop so i do not have any info / feedback from ford.

I had just purchased ford focus used. the dealership told me, that my cause recall does not stand. because it exceeded over 100,000 miles. they said it out of warranty. they told me to pay $3,400 estimation to fix the car. i told them recall don’t expire. also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. i’m just upset they don’t hold up to there standards with ford and i love ford motors. they car stalls and won’t go into gear. it has difficulty responding to gears. i bought it used abs notice the problems. so i hauled it in to the ford dealership.

While driving my 2012 ford focus se on 4/28/2021 at 45mph my windshield wipers began to move erratically on their own - at different speed levels. they did not respond to the lever at all. the wipers continued after ignition was turned off. at 7:15am the next morning of 4/29/2021 while driving at 20mph, the windshield wipers responded to the lever when turned on and off. however at 10:30a, the windshield wipers began to move back and forth erratically again without being activated by the lever. later in the after noon, 5pm while driving on the highway at 65mph, the windshield wipers stopped working all together in the midst of a rainstorm. as of today, 4/30/2021 the windshield wipers are non-responsive.

As i go driving on the highway, the instrument cluster shows a "stop safely now" message. the problem is that happens when the vehicle is in motion and losses all power, the power train goes death. this is a very dangerous situation specially when youre traveling on a pretty loaded highway at 78mph. the only good thing is that steering wheel is still alive and brakes too. i had 90% of battery life and it was a hot day out there at 94f degrees. i did not take a picture of the instrument cluster but i have the message i received in my cell phone.

While accelerating out of a parking lot to pull out into traffic, accelerating through intersections, or taking a right on red, the car will start to accelerate and then suddenly as it try's to downshift, it acts as if its stuck in neutral, and wont accelerate at all. on multiple occasions i have almost been hit by other moving vehicles. some going 50 mph have had to slam their brakes on because i wasn't able to finish accelerating to get out of the way. when it isn't doing that, it has jerky/ rough/ downshifts. it also vibrates when i try to speed up and sometimes has a hesitation and then will kick in to gear. this is a very serious safety issue and has almost caused me to get hit by other cars in motion multiple times . especially trying to pull out into traffic! i brought it to the used dealership i bought it from and they discovered there was a communication error code with the tcm. they did a system reset and 24 hours later, it was back to doing the same thing again. after doing research i learned that there was a recall on this issue and the recall does a free reset for you. well, this does not fix the safety issue! it actually needs to be replaced to their newer updated model that isn't defective like this one. so, their current safety recall does nothing. also, other research showed me that ford went through a giant lawsuit over these exact problems in 2016 and one result was an extended warranty of 10 years or 150k miles. this doesn't help the people that are already over the 150k miles! their safety issue is still present! next i'm contacting the bbb, attorney general, the local new channels, and the governor! this recall needs to be updated to getting it replaced!!!! not just reset!! *recall 13v523000 *sources of my information: https://www.cars.com/articles/ford-focus-fiesta-transmission-settlement-what-owners-should-know-420135/

Tl the contact owns a 2012 ford focus. the contact stated that the power steering assist warning light was illuminated at start-up. the contact would restart the vehicle and the vehicle would resume normal operation. recently, the contact stated that the vehicle would not resume normal operation after the warning light was illuminated and the vehicle was restarted. the contact stated that excessive force was needed to steer the vehicle once the warning light was illuminated. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 128,000.

My daughter bought a 2012 ford focus sel abot 2 weeks ago in 1 week she ran out of gas and fuel gauge was marking a 1/4 quater tank we filled the gas tank and it was working fine on 4/19/21 same thing happen on the highway marking 1/4 quater tank but it shut off twice while driving no 1 got hurt or no accident 1 time it was on city street the other on the highway at midnight

I'm still making payments on my 2012 ford focus se. 3 days after buying it the check engine light came on said catalyst coverter is plugged up. now the transmission is missing up. it has never one time passed the emissions control test since owning it. there isn't a day that goes by that this car hasn't throw me a different code from the check engine light. i got screwed. the car isn't safe to drive idk how many time my daughter and i have almost got hit because of the car not moving when giving the gas too it. i took it to the ford dealership to get all my recalls done and they only did 1 recall and that was the tcm. they said that would fix the transmission problem im having. what lies

Tl* the contact called on behalf of his son who owns a 2012 ford focus. the contact stated his son was driving to the airport when the vehicle stalled and failed to restart. the vehicle was towed to his residence. the following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. the contact stated that a message on the instrument display suggested that the vehicle be shifted to park. the vehicle was shifted into park, restarted, and driven to a nearby parking lot. the vehicle was then towed to the residence. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000.

Tl the contact called on behalf of his son who owns a 2012 ford focus. the contact stated his son was driving to the airport when the vehicle stalled and failed to restart. the vehicle was towed to his residence. the following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. the contact stated that a message on the instrument display suggested that the vehicle be shifted to park. the vehicle was shifted into park, restarted, and driven to a nearby parking lot. the vehicle was then towed to the residence. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000.

Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. it's dangerous and you can't see.oddly enough my horn don't work either. i got the car january 1st,2020 of course it was previously owned i got it from a used car dealer the horn worked until i think march, 2020. i hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for it a lite bit.rhen a couple days went by and it just stopped never to work again. checked all the fuses they all looked good none looked blown. it's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to lay attention. then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. i just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. and it's kike you can press the gas pedal and push it but the car. aren't beg jl and goes... it's scary to me and i usually always have my kid with me. it freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta

Ford willingly knew and still sold cars with transmission issues

Tl* the contact owns a 2012 ford focus. the contact stated that while the vehicle was stationary, the front driver's side seat belt latch failed to unlatch. the release button was depressed several times for the seat belt to unlatch. the contact stated that after the seat belt was finally unlatched it has failed to relatch.there was no warning light illuminated. the vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 132,000.

For years my car has randomly shut down while driving and has been needed to be towed twice. it and has had 10 recalls performed, including the transmission. my car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it. why? they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.

Vehicle steering assist failed as i was making a turn at approximately 20 mph. steering the vehicle became extremely difficult. vehicle was parked and turned off then restarted. power returned after restart.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was taken to randall ford inc (5500 rogers ave, fort smith, ar 72903) on several occasions to schedule an appointment however, the contact was informed that parts were still not available. the contact stated that while driving at an undisclosed speed, the vehicle stalled with the fuel gauge reading empty. the contact stated that there was under ¼ of gasoline in the fuel tank. the vehicle was restarted and operated as intended. the manufacturer was made aware of the issue. parts distribution disconnect. the approximate failure mileage was 70,000.

Steering and hill assist light came on when warming up the car. went to leave the parking spot and the car was extremely hard to turn in both directions. shutting the car off and re starting temporarily resolved the issue for a few days at first! but it came back and did the same thing. this occurred again while driving on highway 200 @80mph causing me to almost leave my lane and hit a mini van! the car has been parked for about 4 months now and only used for very short trips in town (1 mile or less!) this is a well known and documented issue that ford is refusing to issue a recall for! just another corporation not caring about their consumers! issue a recall already! ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#

I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. so they fixed it and it's it all good now about 2 no. later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap

The vehicle was in motion driving on expressway and the power steering went out. i had my two grandchildren in the vehicle. i had a very hard time getting the vehicle over on the side of the highway. all ford 2012 vehicles were recalled for this problem except the focus.

At random times i receive the “steering assist fault” notice and can’t steer. i turn the key off, try again and it drives like normal. i took it to the dealer once, but there is no dtc code to tell them what to do, so nothing has been done. today was the first time it happened twice in one day. the first time today was while backing out of a parking space like all the other times, but then a few hours later something new happened and it went out while going forward and pulling away from a residential curb. luckily there was no traffic and i only moved a few feet away from the curb. i restarted it again and it drove like normal.

I started my car this morning to warm up, i live in maine, so after 10 minutes i want to go to work and my power steering was off , i couldn’t turn the steering wheel easily like normal and the car was running. good thing it didn’t happened later tonight on hockey 🏒 practice with my son. it’s very big safety issue. please advise. thanks.

Transmission issue for 2012 ford focus is code po7a3 a recall item? transmission issue makes it unable to drive safely. local ford dealership states not a recall item. but i never received any recall notice from them regarding any transmission issues and i just want to verify it is not a covered recall repair as it will be costly.

The 6 speed power assist transmission hesitates. shifts roughly, and shutters when shifting. the hesitation is sometimes from a dead stop and that's a hazard when entering traffic. mostly highway driving. this has been ongoing. it was repaired by the dealer once but is happening again.

We have been having problems with the power steering failing twice on the highway and 3 times upon start up. this scared the life out of us on the highway. fortunately traffic was lite and we safely make it across all traffic lanes to the shoulder. after restarting the car it operated normally? the internet noted similar events but no safety recalls. the most recent incident happened in my driveway. upon starting the safety system indicated a (power steering assist failure). i had it towed to my mechanic and was told that the rack and pinion module had failed and the entire rack and pinion needed to be replaced at the tune of $2'500 dollars. i would make the assumption just the fact this happened driving at highway speeds would at least initiate an invesigation. this is 2012 vehicle and started while still under warranty but no fault code was ever presented to the repair technician there for apparently nothing could be repaired or replaced. i believe for safety reasons, and concern for others this should be looked into

I was driving my 2012 ford focus and then it started to not shift when i was on a busy road with the speed limit 50 mph and going up hill. when the car stopped shifting i only went 20 mph or less. the car only has 64,500 miles and the mechanic says it’s a bad clutch and computer. there’s no reason for a car with that many miles to break down like that even if it’s 9 years old. there’s a flaw in the design of the transmission and everyone is letting ford get away with it. i don’t have the money to do this, doesn’t ford make enough money. they should’ve at least gave me the warranty for it.

Horn was only working intermittently, now it doesn't work at all.

Tanque esta desforme por segunda vez.se realizÓ la primera campaÑa 18s32 luego de 6 meses presento el mismo problema.

My car was driving perfectly fine, then out of nowhere i got an error saying my steering assist was messed up. i pulled into a parking lot because my steering wheel started to lock on the highway. i turned my car off, and when i turned it back on i got an error stating that there was a "steering loss" and to "stop safely." my steering wheel is completely locked out of nowhere and is unable to drive with virtually no warning or error message prior to today. i looked up to see if others have had this issue and there are hundreds of complaints about the ford focus with this exact issue. ford has ignored this issue for years and needs to make a safety recall for an error that was made on their end instead of causing people to pay thousands out of pocket for an error that was made by the dealer.

Major electronic component issue. dealing with the ford stereo system. had the car for roughly 3 years now, and about a year ago, i could be listening to music, or having the radio turned off. and at random times, if i was listening to music, the music would cut off and then all i hear is a bunch of popping and crackling coming from the speakers. this happens even when i have the radio off! it has recently gotten so bad, that i was so close to get into a accident when the radio decided to terrorize me with the obnoxious crackling and popping, i ended up jerking the wheel because it scared the living daylights out of me. it recently has been doing it non stop, and now it has gotten to the point that it will be doing this, when the key is not even in the ignition. i ended up pulling the fuse for the radio because it is a major safety issue. there should be no reason a radio should cut out, and start popping and crackling at the loudest volume possible. it happens even with the radio off. it is a serious safety hazard. i have almost been in a few accidents because of this radio/electrical iusse. i have done research. and it is a very very common problem. this radio, car, or electrical that is causing this needs to be remedied, recalled, fixed. it is a life threatening issue. when this issue first started, i had roughly 78,000 miles on the car. i am now at 100,200 and it is gotten so bad. it needs to be recalled,fixed,remedied. there have been so many people complaining about the ford radio systems.

Ford recall 20530, nhtsa recall 16v-643. car was serviced under recall but has exhibited issue with door opening since recall service. within the last 6 months the car will give a warning that the door is ajar while driving. the issue is intermittent but has happened on multiple occasions. contacted ford directly and it was stated that they will not repair car under the recall. the "warranty for the recall has expired" all repairs even though they are directly related to the recall will have to be repaired "out of warrany". this is clearly a safety issue. a car door should not open when traveling at 65mph

My car fails to accelerate without shuddering even after the clutch was replaced and computer reprogrammed. it first started having transmission issues when it had only around 60,000 miles on it and was around five years old. even after being fixed, my cars transmission light came on and it coasted to a stop at the side of a busy road. i was able to drive it at jarringly loud low gear home. because i was told it was out of warranty the second time, i took it to another mechanic who reset the computer and told me he suspected the transmission itself is bad. it drive ok, but with astonishingly low power and dangerous freeway merges for another two years. now the shuddering is bad again and the transmission groaning in between low gear changes. additionally the cpv on this car was bad once, and it warped the gas pan. the dealership reset the computer codes controlling the valve but now the engine code for that problem is on again too. this car feels unsafe, but i have little alternatives. i have now way to get to work without it.

Wow!!!! 874 plus complaints filed on the steering i'm lost for words when or what is it going to take people nhtsa .. ya i told ford and the dealer what i felt and i can promise you i got my point across nothing will ever be done because ford has some smack and people belive it even or government . i spoke with a engineer in detroit and was like talking to a brick wall .i fixed my steering fault and found several factors to blame i will tell you look into a software called forscan if you have issues and if you are lucky and have not get a better heat shield made that tissue thin tin that is on top the rack and 5 points of ground to paint redo grind paint off and use that red coating also a ground on aluminum daaaaaaaa move it

Tl* the contact owns a 2012 ford focus. the contact stated while driving at 45 mph, the check engine warning light illuminated and the vehicle stalled. the contact restarted the vehicle and drove home. the contact took the vehicle to gibbes ford (2840 st matthews rd, orangeburg, sc 29118) where the failure was diagnosed as a transmission failure however, the vehicle was not repaired. the vehicle failed to start at the dealer and was towed to the contact's residence. the contact stated that the vehicle was previously repaired under an unknown recall and the transmission was replaced at hilbish ford (2600 s cannon blvd, kannapolis, nc 28083) however, the failure recurred. the failure mileage was 168,919.

While driving home last night just after exiting the highway, my steering wheel suddenly became stiff as if it was locked. power steering fault light came on. i had to use all my might to keep it in a straight line just so i can make it home.

This is a problem related to safety recall 18s32. ford focus 2012 stalled and shut off while backing out of driveway and wouldn't turn back on. i went to an independent car shop and was told the purge valve malfunctioned and caused the gas tank to deform. i called my ford dealer and requested them to replace the parts because it was the same problem from the 2018 recall. they confirmed that it was the same issue but said they wouldn't replace the parts for free because they already closed the recall. however, when they closed the recall for me in 2019, they didn't tell me that they only reprogrammed and didn't actually replace the parts. if they had replaced the parts in 2019, they wouldn't have malfunctioned now. obviously the ford dealer must have made a mistake when attempting to repair my car and didn't actually fix it. this is a huge safety issue for ford cars because the car can stall and turn off at any time. even if they fixed it back in 2019 (which obviously they didn't), it's not working now, meaning they need to do another recall and actually solve the problem. i'm now stuck driving my car with a huge safety issue until i can afford to pay for the repairs or until they reopen the recall.

I was involved in a car accident and my car slide across a highway, hit a median, and came to a stop hitting a tree head on. it demolished the drivers side and no air bags deployed. i unhooked my seat belt and merely leaned against the door. to my suprise, it opened by itself and i fell out. consequently i was laying in the snow and mud for 5 minutes before a good samaritan pulled me out of the mud. i submitted my car to a ford dealer/bodyshop to correct any recalls last year, and i have proof that this wasnt done properly. now i have i hurt disk in my back as well as little mobility in my left leg.

Tl* the contact owns a 2012 ford focus. the contact noticed a strong hesitation and delay upon applying the accelerator pedal. the contact had to apply force to the accelerator pedal to increase speed. a mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. the mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the failure mileage was not available.

Auburn, me - while reversing out of my driveway the "auto steering assist failure" message appeared and i lost power steering in the vehicle, steering wheel was almost impossible to turn. left car for the evening and started the car again in the morning. warning message did not appear and power steering seemed to have returned. i had the car towed to the local ford dealership. mechanics were unable to find an issue or reproduce it after having the vehicle for three days. sited that they had not heard of or seen any issues with power steering failures with other ford focus vehicles. the vehicle has 130k (aprx) miles. *tr

I would like to report my steering malfunction on my focus has gone out...i have seen many complaints on the exact same model and year on this and it's a problem that needs to be recalled. my recent experience with this problem occurred while i was on the freeway with my children and it was very scary the steering wheel locked up and was so hard to steer it. this is an urgent matter that need to be recalled.

Tl* the contact owns a 2012 ford focus. while driving low speeds and accelerating from the stop position, the contact heard loud noises. the vehicle jerked each time the accelerator pedal was depressed. the vehicle also roll backwards when in park and when the contact was exiting the vehicle. the contact also stated that the transmission was slipping out of gear and made a grinding clunking noise. the vehicle was taken to the dealer where it was diagnosed that the transmission slipped out of gear and the transmission control module needed replacement. the vehicle was repaired, but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 25,116.

Tl* the contact owns a 2012 ford focus equipped with continental conti pro contact tires, size: 215/55r16 (na). while driving approximately 30 mph, the front passenger tire blew out without warning. the vehicle was not diagnosed or repaired. the contact inspected the other tires on the vehicle and noticed that the front driver side, rear driver side, and rear passenger side tires all had bubbles in the sidewalls. the tires on the vehicle were the original tires and there was a noticeable vibration when driving. the manufacturer was notified of the failure. the approximate vehicle and tire failure mileage was 29,000.

Tl* the contact owns a 2012 ford focus. while driving 35 mph, the power steering failed to operate as intended. when the vehicle was turned off and restarted, the steering assist service fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact stated that the failure was intermittent. the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/05/2017*ct

Tl* the contact owns a 2012 ford focus. while driving on an incline, the vehicle began to stutter without warning. also, when the accelerator pedal was depressed, the vehicle hesitated to increase in speed. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 72,468.

Very rough idling of engine while proceeding forward at start of acceleration. the "hill assist not available" light on the instrumentation panel came on, while the transmission seemed to transfer itself from a drive position to a neutral position. the car remained stationary while i attempted to accelerate using the foot pedal. at that point, i could not get the car back into a drive gear position. immediately following "hill assist not available" message, a second warning light "transmission malfunction, service now" came on. during this moment, an additional red exclamation light engaged. when i stopped at a red traffic signal, my focus's rpm idle quickly increased causing the focus to lunge forward a few feet into an active traffic intersection. as i proceeded to make a right hand turn, the instrumentation panel displayed no warning signs, then suddenly came back on as the rpm idle went from 2,200 to 5,500 rpm in a neutral gear state. at this moment, i was nervous, as my mind was racing with thoughts of an accident; such as, the transmission could re-engage to a drive position at such a high rpm rate, forcing vehicle to thrust forward at an uncontrollable high speed, or the engine could perhaps overheat and/or the engine block could crack. the warning panel sporadically turned warning messages on and off as it affected the powertrain/transmission control. the waning light displays "hill assist not available" every time the transmission goes into a neutral position, while the gear is physically in its "d" (drive) position. this focus leaves me wary while behind its wheel. will this car eventually injure me or another person (s) while the transmission suddenly accelerates once again, causing an accident?

Car had been parked overnight. went to start up and the "faulty steering assist" warning light came on. i called the dealer and they said to check the battery. took it to a mechanic and he had to replace the electronic steering gear and rack and pinion. total cost $2500.

Making a right hand turn in silver lake, ca when the power steering assist failure light came on. the steering wheel seemed to freeze. i was able to pull over but was definitely shaken as i almost hit several cars. i know that if my younger sister was driving she would not have known what to do. i turned the car off and restarted and was able to get home. after research and realizing this is a common problem with the 2012 focus not sure what to do and do not have the estimated $2,000 to repair.

Takata recall. the car will die in the middle of driving. doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.

The vehicle was in motion when a sudden loss in power steering occurred. a "steering assist failure" message appeared on the display. the vehicle had previously been checked at a factory dealership for this issue which appeared intermittently and no apparent problem was found. the epas system is now disabled full time and the vehicle has only 26k miles. it is my understanding that ford is aware of faulty components/engineering regarding this problem but refuses to recall. a sudden loss of power steering could result in catastrophic consequences and loss of life. costly repairs would not solve the inherent problems with this system as it would be prone to fail again. please take action

When the car is turned on and stationary, it will display "steering assist fault," and the power steering will not turn on, greatly reducing the capacity to steer. upon turning the car off and back on, the power steering re-engages. it has been doing this for about one year now.

The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. while at the dealership they informed me that they could not complete the repair without replacing the locked shifter. i explained that the shifter electronically locked when the transmission failed and that i did not want it replaced. i was told that they refused to continue without authorization to replace the shifter for $535.00 i was forced to agree as this is my only vehicle and i needed it fixed. it is well documented on the internet including by many ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. they told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. i would like to know my options regarding recovering my money for a covered recall. ford has had my car for just shy of 60 days during the length of ownership. other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.

A few days before incident the car developed a rubbing noise in the steering column and my fiance stated that the car was difficult to steer. thinking it was a power steering issue - a service appointment was scheduled and i drove the car to the dealer after hours. the distance is approximately 13 miles. after about 10 miles the dash display indicated a yellow display stating "service steering system soon". i continued to dealership and arrived just before 7:00 pm. when i turned the car into a parking space near service the steering column locked and became immovable and car display stated a red warning box " total steering failure - stop safely" this is the condition the service manager found the next morning. the cause is a total failure of the electronic steering control module. the cost to replace this part is $2000 after which time the dealer can diagnose "any of the other three common causes of steering loss."

Tl* the contact owns a 2012 ford focus. while traveling at 65 mph, the vehicle lost power and would not accelerate when the accelerator pedal was depressed. the contact stated that a grinding noise could be heard while the vehicle was shifting gears. after the vehicle was shut off and restarted, the contact was able to drive the vehicle home and the check engine indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the clutch plate needed replacement. the vehicle was repaired, but the issue recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 36,000.

My 2012 ford focus selectshift transmission still has problems. ford extended the warranty for select ford focuses and fiesta with no fix. they extended warranties for 10 years on these transmissions but replace with faulty parts. my car has had transmission work done to it and each time i get it back the transmission light comes on again. it's a huge known problem that ford isn't willing to find a solution to. when driving it the transmission refused to find a gear and kept slipping making me go 30 mph maximum when the speed limit was 55mph through a very busy town. now it hunts for gears and shot up the rpm's then shot down and doesn't feel like it has near the power after these transmission problems.

I own a 2012 ford focus with the manual/automatic transmission dct the car now has 184k highway miles on it ford replaced one clutch out of three revisions. the car shudders badly and i'm told i no longer qualify for repair of a know issue because of the mileage. cost of the new clutch and seals would be @ $1000.00 i'm being monetarily punished for using their product. the shuddering while annoying still allows me to drive the car from a to b. however, now the tcm module is bad per the dealer and will require $650 to get the car back on the road... i was driving the car when the transmission seemed to go into neutral. one off the road i selected all available gears and the car would not move. i tried shutting the car off and it would not restart. so, i had it towed to the nearest ford dealer. now on to the mind scramble... i was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. it would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue ford in a class action in order to get around the customer service department "feeling my pain". to give a consumer no better answer to a proven ford related engineering problem than wait four months or trade up for another piece of ford junk should not be allowed to happen.

Power steering assist failed while pulling out of driveway. ford is aware of this issue and has failed to issue a recall on this model, but has on other models with same issue. there are many other complaints of this problem you can find online, even news articles about this happening with this model. even the service technicians at the ford dealer knew of the problem.

On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. the vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage. the problem with the power steering locking up during wet weather was confirmed by the repair shop. ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. this issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. the vehicle also has a shuddering issue where the vehilcle bucks when moving forward.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2012 ford focus. while idling at a stop sign, the power steering failed. there were no warning indicators illuminated. the vehicle was taken to the local dealer where it was diagnosed that the power steering assembly needed to be replaced. the manufacturer was contacted. the failure mileage was 99,050.

2012 ford focus. consumer writes in regards to recall notice 16v-643 and rear seats moved forward when the brakes were applied. *smd

I purchased the focus in aug. 2016, took car to dealer right away to have it checked. i get a clean bill of health, including the transmission with which i was having issues. two months later, the problem has worsened and gave warning. took back to dealer who now says needs transmission work worth 2,200 dollars. when checking, found out previous owners had the complete clutch system replaced on november, 2nd. 2015, exactly a year ago. i am trying to get apple ford of columbia, ma fix the vehicle as the otherwise known issue of ford focus from 2011 on has not been totally resolved on my vehicle. at the present, the car is with sheehy ford in springfield, va waiting response from apple ford. i appreciate any assistance i can get so my daughter can have her car back so she can pursue her college courses w/t having to worry about her transportation. thank you!

Tl* the contact owns a 2012 ford focus. while driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. the vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 52,000.

The car rolls forward/backward when in park. the car shudders and shakes when you take off or when you slow down and the accelerate. i have had the clutch worked, replaced and had the replacement's software updated. it behaves like it did when it needed to be replaced the first time. i was told this was normal and i was told to drive the car like i stole it when taking off and accelerating. i speak the truth when i tell you that....exact words...drive it like i stole it. i have modified my driving habits but it has not helped and i feel those habits are dangerous. the passenger side window has in intermittent problem where it will not roll up when rolled down. the door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs. updated 12/29/16. *jb

Recalled vehicle for computer system. defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running. is a known problem as i see from many other internet complaints.

Steering warning light came on so i turned the car off and when i turned it back on it was gone. i then backed out of my spot and put it into drive. the car lost all power steering and was unable to move. i turned the car off and back on and this fixed the problem (no warning lights). this happened many times over the next few weeks but without the warning light going off. now i have no power steering at all in forward or reverse and it does not get fixed when turning the car off and back on. took it to the dealer and they said the steering module had failed and would need to be replace. i have done research on line and many other people have had this same problem. why has this not been a safety recall is beyond me. very disappointed with ford and nhtsa for not already acting on this!

Tl* the contact owns a 2012 ford focus. while starting the vehicle, the "faulty steering assist" warning indicator illuminated and the steering wheel seized. the vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 103,480.

Steering assist goes out leaving me with no power steering. *tr

Tl* the contact owns a 2012 ford focus. the contact stated that while attempting to reverse the vehicle, the steering wheel seized without warning. the vehicle was taken to the dealer where it was diagnosed that the power steering assist had failed and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. updated 12/21/16*lj the consumer stated the vehicle was repaired on october 14, 2016. updated 12/27/16.*jb

Tl* the contact owns a 2012 ford focus. while driving, the power steering locked up and the contact was unable to control the vehicle. there were no warning indicators illuminated. the vehicle was not able to be driven and was towed to a ford dealer, but was not repaired. the vin and failure mileage were unknown.

My wife was driving on a city street and when she made a left turn the power steering failed , and almost hit another car . she was able to get the car to a parking lot . i did some research and i am not the only one with this issue . ford needs to warranty all affected cars and fix it. *tr

Frond driver side door refuses to stay shut due to the door latch not operating properly.. i.e., the door does not remain latch/locked. problem appears to be with the latch. some how the latch has corrected itself in the past. problem has now return.

I have had my vehicle at the ford dealership 4 times now for the transmission. i have the bucking, slipping and acceleration while driving. the rpm rev up without notice. this is a huge problem as i'm concerned driving my vehicle now. this has happened numerous time since i bought the car in february 2013. plus a few months ago the transmission module in the computer went and i had to have the vehicle towed to the dealership. *tr

Hi my name is [xxx] purchased 2012 ford focus hatchback in north caroling parkway ford vin: [xxx] in the past received several safety recall. 1) clutch grinding 2) car rolling back when on incline 3) system upgrade 4) latch issue i have taken my vehicle to ford dealer for all of the above with the exception of item 4 - awaiting part. my concern safety - my car still rolls back on incline and clutch makes grinding noise and car jerks. i took into dealer to ask for a review of this continued issue. however i was told my car exceed the 100,000 miles my car has 138,000 miles. ford will not review my car unless i pay. all the above noted are for known safety recalls which my thoughts are ford should want to ensure the safety of the consumer. i am not the only person with this type vehicle others have the same issue. reaching out to you please take exception and send me a recall notices for the car rolling back on incline and my clutch grinding causing car to jerk. other then the noted safety recalls that i deal with the car is acceptable. my history, i work for an automotive company as quality engineer and fully understand the impact of defective product and recalls. note: please understand i took the car in for the original recall; the car was adjusted, the question i have concern the adjustment was not a fix and continue to have issues. when my car was purchased, upfront i paid for all required services on the car and went to dealership within the arranged time for services. your support and understanding would be greatly appreciated. the date noted below is when i took the car to the dealership the issue is a recurring issue. kind regards [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the dealer was unable to determine when the parts would be supplied to schedule the recall repair. the recall notice indicated that the parts would be available the second quarter of 2017. in addition, the contact stated that two of the four tires had low air constantly. the contact was to check with the manufacturer to determine the failure and when the recall repair would be scheduled. the failure mileage was unknown. vin tool confirms parts not available.

Ford has a tsb for a known issue of the evap purge valve malfunctioning and causing the fuel tank to collapse. i fueled my vehicle up this morning and, upon starting, it stalled. i started it again, and after pumping the gas, it stayed on. the check engine code is p0441a.

My heater box fails to defrost my windshield and i have to dangerously try to wipe the fog off the windshield by hand to be able to see. without the air to clear it off and the windshield fogging over it is extremely dangerous to everyone. the first time the car was stationary and i waited for the windshield to clear using the sun to help. the sun is not always available to help with this problem. this problem has occurred while driving causing a dangerous safety issue for everyone around including me. i am getting the car fixed at a cost of about $1000 which is a huge amount. the part is on back order with many in front of me with the same problem therefore i do not know when this will be fixed. i believe that there should be a mandatory recall for the safety of everyone. the heater box has been failing for the last 4 or 5 months or more but the window only fogs up and frosts over now because of the weather change. thank you for your time. *tr

Vehicle suffers from transmission shudder issues. there was a recall for it but the ford technicians stated the shudder was not enough for a full repair and instead performed a minor fix which has done nothing to eliminate the issue. this issue exists on a wide range for ford vehicles with a common transmission. the shudder happens when accelerating from a stop, typically when shifting from first to second gear and also can happen when shifting from second to third gear.

Tl* the contact owns a 2012 ford focus. the contact stated that the seat belt was difficult to latch and unbuckle. the dealer diagnosed that the vehicle needed a new seat belt pretensioner. the vehicle was not repaired. the failure mileage was 100,000.

Electronic power steering suddenly failed while turning into a parking area. the wheel became so stiff that it was nearly impossible to turn it. this event occurred in a parking lot at low speeds but some reports show that this has happened to other 2012 focus cars while driving at highway speeds. *tr

While driving around 35mph, the vehicle began to slow down by its self. i had to pull off the road and coast to a stop. the engine was still running, the car was still in drive, the engines rpm's would go up, but the vehicle would not move. like the transmission was disengaged with the engine. i had to have it towed. *tr

2012 ford focus. consumer writes in regards to driver and passenger door latches malfunction. consumer requests reimbursement for door latch recall repairs. *smd the consumer stated both the left passenger's and driver's side door latches broke. the dealer and manufacturer were notified. the manufacturer denied assistance. updated 09/12/2017*js

Tl* the contact owns a 2012 ford focus. while driving 75 mph, the rear latch failed and caused the trunk of the vehicle to open independently. the contact mentioned that the failure recurred on three separate occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 135,746.

Tl* the contact owns a 2012 ford focus. while driving 30 mph, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. the contact sustained head injuries that required medical attention. a police report was not filed. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 61,000.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power and the software update warning indicator illuminated. the vehicle was taken to the dealer, but the technician refused to repair it due to a salvaged title. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the failure mileage was 80,000. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. the contact discovered that the door had erroneously opened and could no longer be secured and locked. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 100,000.

My transmission shutters very badly i have had it at the dealer in los lunas new mexico. it is still not fixed. my streering assist light came on and ihaveno power steering. after the last oil change to change oil light will not go off even after the reset procedures have been followed. the lighter does not work. o and to top it off i just got a recall letter something to do with electrical failure . but had nothing to do with the above problems. this is way many for a car of its age i am sure i have a lemon. what can be done?

I received a safety recall 16s30 letter from ford on 10/6/2016. i called my local ford dealer & was told they do not have a remedy for the side door latch problem & to call back in april, may or june of 2017. letter says if there are symptoms to call my dealer for diagnosis & repair. i do not know what symptoms are, & how can they repair if parts are not available until next year? now i'm afraid to drive for myself and my passengers. not enough specific info provided. recall causes more fright than if i didn't even know about the problem to begin with.

The rear driver side door will not latch properly, i have to restrain the door with a seat belt in order for the door to not open while driving, there is no current recall on this model for ford focus but there is on other ford vehicles for the same issue, this is the second time this vehicle has had door latch issues, the first was just under a year prior for the driver door, which opened while i was driving, the latch at that time was covered under the vehicles extended warrant but took over a month to repair at the dealer, i do not have any police reports, but when the second latch failed i did file a complaint with fords main 800 number where they told me the product would be replaced, upon talking with the ford dealership to schedule an appointment to have the repairs done, the dealership promptly told me that the repairs are not covered and that i would have to pay $700 to have their faulty product repaired. as of right now the door latch remains un-repaired and i have a seat belt tethered to the rear door to keep it from opening while the vehicle is in motion.

Driving down the highway and my power steering in my 2012 ford focus went out completely almost cause me to crash was going 70 mph and bearly was able to get to the side of the road safely.

Tl* the contact owns a 2012 ford focus. the contact stated that the driver side seat belt would not immediately unlatch. later, the buckle would not latch at all. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.

While driving at 40 mph, weather clear 80 degrees, my sunroof exploded/shattered. i checked to see if it had been hit by a rock or object and none were seen.

I was involved in an accident in february 2016 and my crash bar broke off and the airbag sensors broke off, so the airbags did not deploy on impact. the other car swerved to miss hitting my drivers side door and so i t-boned him and the airbags did not deploy. i was in the process of trying to turn to miss him.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering. the contact stated that the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the power rack assembly and power steering motor were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 79,749.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Had the steering assist fault error come on again for the third time in a month-second time in less than a week. i was coming to a stop, driving less than 5mph when it happened.

Shortly after purchasing my vehicle the transmission started having issues. it has been "fixed" now several times. currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. they have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. at times im not sure if the car is going to accelerate. the date i stated this happened is the most recent date that the issue occurred it has been happening since i got the car 4 years ago. what a terrible first brand new car ever.

The power steering on my 2012 ford focus goes out intermittently, once when i was driving, but then it came back on before i had a chance to stop. usually it goes out as i begin to move my car away from its parking place. i have to shut the car off, restart it and hope the problem goes away. one time the problem didn't go away in spite of my stopping and restarting the car, and i had to drive it the rest of the way home without power steering. no fun.

Tl* the contact owns a 2012 ford focus. while driving approximately 10 mph, the instrument panel lights failed to illuminate and the radio failed to operate without warning. the vehicle was taken to a dealer where it was determined that a software update was needed. the vehicle was not repaired. eventually, the instrument panel lighting illuminated again. the manufacturer was not notified of the failures. the failure mileage was approximately 68,000.

Tl* the contact owns a 2012 ford focus. while driving at an unknown speed, the rear driver side door unlatched independently without warning. the contact mentioned that the door failed to latch. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the front windshield wipers operated independently. when the front windshield wipers were activated, the wipers failed to operate. the vehicle was taken to the dealer where it was diagnosed that the wiper switch and steering angle sensor failed and needed to be replaced. the vehicle was repaired, but the failure recurred. it was later diagnosed that the main computer system failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 52,000.

Tl* the contact owns a 2012 ford focus. the contact had the clutch replaced on the vehicle, but it continued to jerk each time the accelerator pedal was depressed. the vehicle was taken to the dealer, but the failure could not be duplicated. the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000. updated 12/20/16*lj

Tl* the contact owns a 2012 ford focus. while making a right turn, the front driver side door opened. in addition, the rear door latch failed. the front driver side door latch was repaired. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was not made aware of the failures. the approximate failure mileage was 117,000. vin tools confirms parts not available.

Transmission shutters and hesitates while driving. there is a grinding noise when you give gas after turning a corner. dealership just reprograms and says it has to adjust to driver but it never fixes the issue. i worry a wreck may happen if the i can't make the car respond timely because of the hesitation. now they want to charge and i refuse! love the car but hate the transmission. you required a date below that this happened but this is a daily issue.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the steering seized and the steering malfunction warning indicator illuminated on the instrument panel. the contact pulled over, restarted the vehicle, and the failure went away. the contact stated that it was the first instance of the failure. the vehicle was taken to an independent mechanic for diagnostic testing, but the details of the diagnosis could not be provided. the manufacturer was notified of the failure. the approximate failure mileage was 76,000.

The passenger front window stopped working and i'm afraid there is an electrical short.

As i was going around a corner to enter the freeway something broke in the seat back and there isn't much support any longer.

My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuelpump and purge valve. this issue has caused my vehicle to stall in freeway traffic @ approx 60 mph and to stall in stop and go traffic. my rpm will fluctuate when at a stop and my fuel guage is completely inaccurate registering full to 1/2 at random. smell of gas from somewhere but unknown. symptoms match a recall on a 2011 ford fusion but no recall on a 2012 ford focus

My 19 year old daughter drives this car and is in college away from home. she got in her car in the parking garage at her apartment, cranked it, and the "steering assist default" message lit and she was unable to steer the car. thankfully, she wasn't driving anywhere when this occurred or it could have been very bad. we had to have the car towed to a ford dealership, and they tell us that it's going to cost $2,000 to repair!!!!! not acceptable!!!!!

Recall on the door latches. my drivers side back door will not close and latch. i have contacted the dealership. they've ordered an emergency replacement but saying it's going to be 2-3 weeks before it arrives. at this point i'm driving with my back door literally tied closed. since it won't latch the door open alarm is dinging constantly when driving. my complaint is first of all if ford knew this why aren't replacement parts available? second of all i feel like they should be responsible for getting me in a car that is safe while waiting on parts to become available.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a complete loss of power without warning. the vehicle was taken to the dealer where it was diagnosed that the malfunction was due to the fuel tank and fuel pump, which needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 105,000.

We have an unsafe transmission in our 2012 ford focus, we have had trouble since we bought it new aug. 2011. ford refuses to fix the problem.

Purchased a used 2012 ford focus with 89,000 miles. i've owned the car for two years. i recently began smelling fuel. after filling the fuel tank i began looking for the source of the leak. i jacked up the rear of the vehicle and noticed a fuel leak and the fuel tank was plastic. i took it to a deal for the door latch recall and was informed it needs a fuel tank do to a crack on the top of the tank. the cost of the new tank installed is $1340.00 witch included the labor. there is no way a fuel tank should crack in four years. the vehicle has never been in an accident. there is a fuel tank recall on ford fusion and lincoln millan, witch also have plastic tanks. this is reminding me of the 70's when american car manufacturing was terrible.

The steering assist fault happened a few times after i purchased the vehicle at 60,000 miles april of 2015 . turning on and off the car fixed it those at least 10 times it happened. now october 2016 at 102,000 miles my car failed me in traffic at a stop light. i pushed the gas and it wouldn't drive, the steering wheel locked. after being off for 10 min it was movable. made an appointment with ford for the b12 update thinking that would fix it. the day of the appointment i couldn't get my car out of my driveway. i started the car multiple times and the steering assist fault symbol came up and i could turn the wheel. i had the car towed to ford. they did the b12 update and the wheel is still locked . they said they don't know what it could be and i told them i see online so many cars like mine with the same issue. they said they can do a diagnostics for $109. now i see how much it's gonna cost and ford won't help me with a solution because there is no recall and the car has high mileage with no warranty. they ask said i could complete the other recall i saw online because i'm out of warranty?? i don't know what to do i can't pay $2000 to fix it when it's a problem with the make of the car. the only option he gave me was to trade it in and buy a new one with a goodwill credit. i don't have money for that either i owe $12,000 on the car. case # with ford cas-10809286

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle failed to accelerate. the contact had to apply force to the accelerator pedal to increase the speed. the dealer was notified of the failure and indicated that the vehicle had a salvaged title. the dealer refused to provide the recall repair and advised the vehicle owner to contact the manufacturer for a recommendation on a repair solution. a repair appointment was not scheduled with the dealer or an independent mechanic. the manufacturer was contacted to determine if the vehicle would receive the repair for nhtsa campaign number: 16v643000 (latches/locks/linkages). the approximate failure mileage was 78,000. vin tool confirms parts not available.

Power steer assist system went out completely. i was driving and took a turn and the electric motor failed and cant steer the car at all. sitting in driveway undrivable. *tr

Steering assist malfuntion ,my stering is hard ,and my dealer no cant fix that problem,my car have 73513 and have guaranty ,and the dealer said ,i need paid for fix that problem

A message of "steering assist malfunction" appears. lose power steering ..hard to drive. when you turn off the car and turn it back on it "fixes" itself and you can drive. otherwise, very difficult to drive. very hard to turn when driving.

While driving the electrical power steering assist failed (dashboard indicator and loss of power steering). this has happened about eight (8) times. when this occurs the vehicle becomes almost impossible to navigate, on two occasions almost leading to accidents. in this condition the vehicle poses a serious personal and public safety risk. i took the vehicle to my local ford dealer (metro ford of madison, wi) who kept it for four (4) days. they stated from the very beginning that they know nothing about the steering problem, tested the car for four days and charged me $150.00 for test that produced no results. within two (2) hours to picking up the vehicle the electric power steering system failed multiple times. ford needs to issue a recall and replace the electric power steering system immediately at no cost to the owner. or just buy the vehicle back from the owner. i believe this vehicle poses a great public danger.

When the car is put into drive or reverse the steering locks and you cannot control the steering. i almost hit car next to me at a grocery store parking lot and my garage wall while backing out. it happens in my driveway, store parking lots, where ever i go and the mechanic experienced it at the dealer. the dealer found it to be the electronic power steering system has failed and it needs a new one costing $2,141.34.

Tl* the contact owns a 2012 ford focus. while driving 55 mph, there was a knocking noise coming from the transmission. the vehicle was taken to the dealer where it was diagnosed that the transmission bar needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 44,000.

Tl* the contact owns a 2012 ford focus. upon coming to a stop, the gear shift randomly shifted from drive to neutral without warning at any rate of speed. the contact checked the gear selector several times, which indicated that the gear was in drive; however, the vehicle failed to accelerate. the vehicle was taken to the dealer for diagnostic testing. the contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), which indicated that the parts may become available in the second quarter of 2017. the manufacturer was not notified. the failure mileage was not available. vin tool confirms parts not available.

While the car is in motion on a city street and i accelerate it jumps, jerks and shakes. it has been checked out many times. it can't be fix. i believe this problem should have a recall. this happens everyday when i drive my car.

At approximately 70,000 miles, i had turned off my car to get gas. when i restarted the car, i received a power steering assist fault message. the power steering no longer operated. i could still steer the car, but it was extremely difficult. multiple restarts did not resolve the problem. i took my car to the dealer, and they verified the issue. the dealer offered to replace the entire steering rack containing the electronic power steering module for $1700.

I went to ford late september for my car stalling and was told my transmission was failing again. my transmission had already failed once on a 2012. ford fixed it and then a couple days later my check engine light was on. i brought it back and ford said my fuel tank had collapsed and that i would need to pay $2k to replace it. i'd never heard of fuel tanks not lasting the life of the vehicle. i did further research and found out ford has released a tsb for this known issue which is a precursor to a recall. i am not sure why ford would not cover a faulty fuel tank and i am not sure how this is not a safety issue when my car can stall or leak flammable liquid or fumes. i've read that other focus owners have had theirs replaced twice or more so i am not confident ford actually has a solid fix to the issue and i do not feel safe driving my car.

Daughter was driving to school and power steering suddenly quit functioning and warning light came on while driving in a busy city street in davie, fl. had a local mechanic do a quick check but could not diagnose problem. will be contacting local ford dealership for assistance feel it could be unsafe for myself and others if i drive much this way

My wife's 2012 ford focus sel driver side rear door won't close. my wife was driving to work on a blvd. going straight and the car computer started to ding ding ding... the message stated the driver side rear door was open, now the door won't stay closed. we keep the rear door closed with bungee cords now. luckily she didn't didn't have a rear seat passenger at the time. there seems to be a disconnect between the brain and the body when talking about ford customer service, ford recall hq., and my local ford dealer. it all sounds good on the phone but the rubber ain't meeting the road on anything actually getting done. anything.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering. the vehicle had to be restarted in order for the steering to be operational. the vehicle was taken to the dealer where it was diagnosed that the electronic power steering module needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 61,000.

I was driving on a street and my door flung open and now it doesn't close.

Steering assist quit working during starting of vehicle. warning light came on to take car for service. car very very very hard to steer. taking car for service tomorrow. still driving the car.

Twice in mid september 2016 the message "steering assist service" came up after starting the vehicle and the power steering on the vehicle would not work. the solution seemed to be turning the power off, then restarting the vehicle. after restart the power steering was working again. a visit to the dealer's service department found no problems with the system. my concern is that this is my daughter's car, she's 18 years old and if the steering fails while she's driving, there may be an accident. if ford recalled other models for the same problem, why won't they recall the focus and take care of these customers as well?

The transmission has shuddered and slipped from new. ford has replaced the clutch twice, made program module adjustments numerous times. nothing they have done has resolved the problem. i purchased this car for my daughter and constantly am concerned that she drives a car that does nothing but hesitate and shudder

Takata recall. transmission control module (tcm) ford recall fsa 15b22. my vehicle would struggle to shift into second and third gear whenever i was driving, so i took my vehicle to a ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in june 2016. it seemed to help with the harshness of the vehicle's shifting, until friday, september 23rd, 2016 whenever i tried to get my car to reverse and it acted as if the vehicle was still in neutral. it wouldn't go in reverse and my check engine light was now on. the shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. my ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so i did. it overheated three times in the 45 minute drive up, despite cautious driving. i had to have it towed to the dealership, which was not covered by ford in any way. the dealership service department told me that my car would be diagnosed later that day (monday, september 26th) and any necessary parts would be ordered by the end of the day. i hadn't heard anything back from them in over 3 days so i called for an update. they confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in june 2016 was too little, too late. the problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until november 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before i get my car fixed and returned to me. to add insult to injury, they are refusing to provide me with a service vehicle, so i don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. how am i to get to work? pick up my son from school? get gtoceries? i'm an only parent and cannot be without a car.

Tl* the contact owns a 2012 ford focus. the contact stated the front driver side door would close or open independently. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was approximately 65,630.

I took my 2012 ford focus to get fixed at wayne ackers ford in lake worth florida upon dropping my car off the gentleman started telling me my car isn't affected when it is and later on says i have to see if it's under warranty then tells me it needs to be at 150k miles that makes no sense at all the car is still there i'm watiing on a response.

Tl* the contact owns a 2012 ford focus. while driving at any speed, there was a loud booming sound coming from the stereo module intermittently and without warning. the failure occurred even when the power was turned off. the vehicle was taken to a mechanic who diagnosed that the entire stereo module needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 55,000.

Tl* the contact owns a 2012 ford focus. the contact stated that after turning on the vehicle, the instrument panel would display a warning message of "steering assist fault". the vehicle was taken to the dealer where it was diagnosed that the power steering gear box would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.

Power steering assist fault power steering will not function until car key is turned off and on a few times. this sounds like the same problem they have inthe ford fusion and it is on recall. this is a serious safety problem and it should be recalled?? it does it about once day.

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the steering wheel seized and the power steering failure signal illuminated. the manufacturer was made aware of the failure. there was no recall related to the power steering failure. the failure mileage was 86,000.

Power steering sporadically comes in and out – usually when the car is just started and we attempt to back out – the steering has no power. steering wheel lockes while driving. ford service ran diagnostic on the vehicle and no error codes were present. they can not find a solution or why the problem is even happening

Tl* the contact owns a 2012 ford focus. while driving approximately 50 mph, the check engine indicator illuminated, the vehicle stalled and completely shut off. the vehicle was coasted to the side of the road and towed to the contact's residence. the vehicle was later towed to a local dealer where it was diagnosed that the fuel pump failed to open and caused the fuel tank to collapse. the manufacturer was made aware of the failure and referred the contact to the dealer for a complete diagnostic. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 48,000. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while driving 60 mph, the driver side door opened without warning. the manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. the vehicle was repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages), without the customer's knowledge. the vehicle was repaired and there were no additional failures. the failure mileage was 44,000

I took my vehicle to tropical ford in orlando fl for a recall regarding the transmission and clutch, which job had to be done 3 different times within 90 days. after i picked up the vehicle on the 2nd attempt the vehicle mysteriously developed a problem with the gas tank and some other sensors inside the tank and related to the fuel system. the technician told me that this was a known issue and that he could show me all the gas tanks they had replaced because they had a pile of them in the back. i was told that the problem was due to the design of the system and that ford was aware of the issue but they were not doing anything to assist or take care of this serious issue which causes your car to stall and engine to turn off while driving in the highway or city. i called ford warranty department and filed several complaints and each time i was told that this issue was not cover by the warranty and there was nothing they were willing to do regarding this matter. this issue puts lives at risk when a vehicle turns itself of while driving in the highway or city. this issue is putting drivers and families at risk. this issue started at the beginning of 2016 and i recently had the repair done at the same dealership mentioned above.

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the front driver side door flew open. the contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. the manufacturer was made aware of the issue. the failure mileage was 138,000.

Tl* the contact owns a 2012 ford focus. while driving 35 mph, the passenger side door flung open. the vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was notified of the failure. the failure mileage was approximately 140,000.

Takata recall.chronic transmission issues with the powerpoint transmission and clutch; services 6 plus times in 2 years for the same complaints, the dealer updates the transmission or replaces the clutch then 3 or so months later the same issues arise. when in stop and go traffic or car is shifting from 2nd gear into 3rd there is erratic shifting, bucking, her king, lurching forward, hesitation when trying to pull into traffic. this car is chronically unsafe!

My wife was driving her little ford going through a corner and the power steering failed without warning and she nearly crashed!! she managed to limp it to the ford garage as i was out of town, where it was diagnosed that the epas had failed. the epas failure is rampant through a range of ford model vehicles and they don't give two hoots about our problem because there haven't been enough (what!!) failures to warrant a recall on the 2012 focus although its a known problem with this model and it is currently the reason for a class action law suit in california. their customer service doesn't even say "sorry" just that ford is offering no assistance. power steering should not go out on a 2012 vehicle with only 44000 miles on it. steering gear replaced at a cost of $2009.00.

My daughter was driving from her job when the power steering went out on her 2012 ford focus. she is a college student needing a safe reliable car to get her back and forth from college. it is unbelievable that the fusions were recalled for power steering failing. why not the focus??? it is ridiculous that its going to cost an estimated $1850 to fix a problem.

Power steering failure. stationary, when starting vehicle power steering will not operate. have to restart a few times to get the power steering to operate.

On 9/18/2016 in a shopping center parking lot,started car put into drive and was turning onto exit lane of lot when steering wheel stopped turning and amber "i"light came on.stopped vehicle .put in park.could not turn wheel either direction.turned car off then restarted,amber light stayed on power steering assist failure.was able to maneuver car to a safe parking area from lane .it was a scary event .my friend her 4 month old and 4 year old were in the car with me and also her 15 year old niece!we were about to go on the highway!! i now understand a recall has not been issued after hundreds of complaints for this safety problem on this vehicle even though this same system has been recalled on other models.i am appalled and perplexed as you are responsible for all our safety.please do your duty to recall this safety problem.

Since i purchased my 2012 ford focus with its "dual clutch" automatic transmission, i have had nothing but problems. it jerks, hesitates, has real trouble shifting in the first 3 gears. ford has extended the power train warranty to 150,000 miles, maybe they know something is wrong. i have had the car serviced 10 times for the same problem. mostly, they reset the computer or put in the same defective parts each time. no real solution has ever been presented to actually fix the car. the car jerks, downshifts, upshifts horribly. this happens from 1st gear thru 3rd gear. this car is the worst car i have driven and i am stuck with it because ford will not help. please help nhtsa to bring this huge problem to light. i guess i will have to get lawyers involved to get ford's attention...

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer had not yet been contacted because the interim notice indicated that the manufacturer would notify the contact when parts became available. the parts were not available within a reasonable time frame. the dealer (oliver ford lincoln, 1001 e jefferson st, plymouth, in 46563, (574) 935-1001), which typically serviced the vehicle, was not contacted due to the part delays. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while driving, the power steering failed and the steering assist indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the power steering fluid needed to be flushed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 38,000.

My car is having transmission problems, and loses power and has a hard time shifting sometimes. i got a recall notice at one time and lost the paperwork, and the ford dealership refused to look up the recall and said i needed to have the paperwork to get it looked at.

After starting the focus i would get a power steering fault alarm. turning the car off and on would fix the issue. now it stays off no matter what. this makes maneuvering extremely hard and dangerous.

I don't know if my ford focus 2012 is included in the tamara airbag recall or not. my clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. my door latches were replaced per ford recall. new rear engine main seal replaced 7/12/17. vehicle has only 32,746 miles on it. tires already had to be replaced.

While driving and making a left turn in front of oncoming traffic the power steering went out making it extremely difficult to steer.

Driver window was slow to go up and down then finally quit working all together. took it to dealership in tallassee alabama. ben atkinson ford which is now tallassee auto. i was told it would cost me $275. to have it fixed.

Left rear door will not close and latch. i can pull door open without pulling handle. i also get warning for driver side rear door ajar. i noticed it ajar when i walked by it and tried to close it. it would not latch and stay closed.

Purchased car used and financed it and the second day the transmission started shuddering,getting stuck in low gear and almost got into an accident because it wouldnt go.took car back and had transmission replaced and the car does the exact same things it did before going out first time.

I purchased this car used in 2016 for my 16 yr old daughter. in the month of june 2017 the power steering would intermittently go out and make it extremely difficult to turn. on july 11, the power steering completely failed and i took it to a local ford dealership in chesterfield, mo. the dealership communicated to me that they were not aware of power steering issues with this care which is quite disappointing since there is significant content on the internet for this issue. the diagnosis is faulty power steering assembly and will cost me $2200 to fix. i am disappointed ford is not taking this issue more seriously. i am lucky my daughter was not involved in an accident.

On long trips (over 160 miles) with consistently high speeds, the engine torque and tachometer gauge level rises/whines, indicating a shift should be made in the automatic transmission, but the automatic transmission lags behind, causing the hover/forward stall due to engine torque, much like when you increase the torque causing the engine to "roar" before shifting in a manual transmission. this usually happens while accelerating on higher speed roads and highways at higher speeds, usually 40-70 mph range and mostly when on a long trip w/o stopping, except for gas. car is always in motion and there is no change in engine temp and no warning lights lit.this problem has occurred many times in the past 18 months. the date indicated was the most recent date.

Tl* the contact owns a 2012 ford focus. while driving 75 mph, the power assist indicator illuminated and the steering wheel became inoperable. the vehicle was taken to a local dealer (automax ford 3301 e. central texas expy, killeen, tx, 76543) where it was diagnosed; however, the contact was not clear on the diagnosis. the vehicle was not repaired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 150,000.

Tl* takata recall. the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign numbers: 15v340000 (steering) and 17v024000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts would become available. the contact experienced a steering failure while driving 45 mph, in which the steering wheel seized without warning. the failure mileage was unknown. vin tool confirms parts not available.

Car always shudders when accelerating from stationary zero mph. this car has a sel option and is driven only in automatic transmission. i have never used the sel option! the shudder causes sloppy acceleration delays from zero starts, lights and stop signs, just like a manual shift being driven by a driver unskilled clutch/shift coordination. the same thing occurs when braking for a light, then at low speed, the light turns green and you change to accelerating instead of completely becoming stationary.

My daughter was driving our 2012 ford focus on the freeway (with my 2 year old granddaughter in the car) at 65 mph when she had a complete loss of power steering. a message appeared "steering assist fault - service required"... no warning, this messaged just popped up at time of failure. my daughter struggled to get the car off the road and called me - refusing to drive the car for fear of endangering her or her daughter. i had to come get her.... i drove the car home - allthough there has not been a problem with the car in the 2 times i have driven it. my daughter will not drive it again. i have read that there have been several hundred others reporting this same problem - including a report in the ny times. does somebody to die before there is a recall? the car has 75,000 miles on it.

For the last 2 years this car stops steering and has an error message that reads steering assist fault service required. the car stops steering when in motion and when parked and first started. the steering wheel is close to impossible to turn when this occurs and is very dangerous especially when this happens in motion. i have had it in for service at least 6 times regarding this issue and ford will motor corp is closing my case with no resolve. this is recalled on the fusion from the same year for the same malfunction. i feel unsafe driving this vehicle. it now occurs daily. i also still have extended warranty and that does not cover this issue apparently.

While out of town and attempting to reverse my vehicle in a parking lot, my power steering stopped working and my steering wheel locked up. i was unable to move the steering wheel and got a message saying "steering assist fault. service required". fortunately, i was able to turn off my vehicle and restart it without the error message coming back. while driving home on the highway that night, i felt the car was having difficulties while idling, felt it was about to stall several times and was extremely fearful that the steering would go out suddenly again. i took my vehicle into ford the next day and learned that the steering system needed replaced. the service manager said it was completely unsafe to drive home before a more than $1,700 repair and said the steering could go out at anytime. due to several other recalls and issues with my transmission and other electrical components over the past five years, i contacted the corporate ford customer service and asked for a solution. they refused to assist me with any type of discount or financial assistance for the $1,200 part that should not be suddenly going out in a five year old vehicle. they also refused to take any ownership over the many, many recalls on my vehicle and my fears regarding the safety of the vehicle. due to the other recalls that ford has had over steering concerns in recent years, i am extremely scared that my car is unsafe even after the repair due to several known problems in cars and parts that ford makes.

The hands-free phone system (sync) malfunctions and stops working causing unexpected distraction to the driver. warranty is expired, although ford extended the warranty for this issue on other ford vehicles.

On way to local store power steering went out. having to steer with much effort. stopped and tried to turn ignition off several times and restart, but did not work. it initially went out while in motion on way to store after accelerating from stop sign. noticed it when i had to make a right turn at next corner. and panel warning light came on.

Several mornings in a row my wife said she experienced having trouble placing the seat belt into the connector. it had got to the point where she would try to force it in there sometimes it would connect sometimes it wouldn't. now it doesn't connect at all.

Car shudders failed multiple times taken to ford dealer for recalls clothes replaced flashed tcm module multiple repairs by dealer and serviced by dealer also purchased service program for vehicle all documented had to get towed to delearship because of stationary failure said not to drive

Power steering cuts out while vehicle is on. steering becomes almost impossible. so far, it has only happened while stopped. concerned it could happen while moving.

Car jerks and bucks when proceeding from stop to accelerating. it's been doing this for the last year or so and seems to be getting worse. i have only 25000 miles on the car.

Started with horn and tail light intermittently not working. then intermittently as you are driving the car shuts off with no warning. this is a major safety issue! everything locks up and you attempt to make it safely to the side of the road. all dash lights work but car won't start. found same complaints on internet and youtube but no recall. took to local ford dealer and they cannot find the issue. the diagnostic machine did not issue a code. i explained in detail the issue and asked for documentation of the issue. the paper they gave me said runs rough when ac is on. i said that is not the issue. they said don't worry the ticket is still open in the system. i asked if they could put a reader on the car while driven to catch the diagnostic code and they said no. so i am in same situation as other owners where my safety and others are at stake each time this car shuts off. also dealer said they h horn with a screwdriver to make it work for now. so no horn, tail light and car shutting off intermittently are serious safety issues. ford needs to recall this problem and fix it!

Tl* the contact owns a 2012 ford focus. while accelerating, the vehicle shook without warning and the malfunction warning indicator illuminated. the dealer was not notified. the contact mentioned that he had the clutch repaired per an unknown recall a year ago, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 65,000. *js

Tl* the contact owns a 2012 ford focus. while driving 55 mph, the steering failed and the steering assist malfunction warning indicator illuminated. the vehicle was taken to spradley ford (located at 2828 u.s. 50 pueblo, co 81088 719-545-0192) where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and offered no further assistance. the failure mileage was 60,258.

Stop safely now - ford focus electric i have had this ford focus since new and have had at least 5 incidents of "stop safely now" warning which renders the car powerless for at least a few minutes. this has occurred in situations such as in left hand turn lanes which is a hazard to me and other cars. ford did a recall -- customer satisfaction program 15n03 and 15b23 which was an inspection of the high voltage wire harness. this inspection was performed on 10/26/2016. there was another occurrence on may 1, 2017, after this inspection. my wife was turning left on a busy street and got the message "stop safely now". she could not operate the vehicle for about 5 minutes. i don't feel safe operating this vehicle and my wife refuses to drive it.

When i started the car, the windshield wipers came on. the wiper switch was in the off position. the wipers would not stop. i turned the car off, and the wipers were still going. i had to remove the fuse to get them to stop. when i put the fuse back in, the wipers wouldn't come on. i drove about 5 miles and the wipers came on again and i had to stop and take the fuse out again.

I've had my ford focus for 6 months. i've experienced recalls on the transmission which i have fixed. now my steering assist fault light is on and my power steering went out completely while turning into my driveway. this is a major issue. i have noticed that other people have the same issue and many people have been in horrible accidents. what if this was to happen to me and my children? it wouldn't just affect our lives but also our loved ones. i would love to know if there is a recall on this or there is an ability to get my money back on the car.

I was driving my 2012 ford focus out of town while i was away for work and the clutch went while i was driving and almost caused me to go off the road.

I lost power steering without warning while driving my son to son to school. you can still steer the car but barely and i am a 200lb maintenance man. brought it to the ford dealer and it is going to costs 1700 to fix. i have read many other 2012 focus owners have had the same problem. very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.

While stationary, the steering power assist failure warning light came on and the car was almost impossible to pull out of the driveway. this is the second time this has occurred.

My car had absolutely no warning signs of any steering issues. i drove to the tanning bed with no problem and when i came out and started my car the "service alert" came up saying "steering assist fault service required." my car had been stationary for maybe 20 minutes. i tried backing out of my parking spot and it was extremely difficult to turn the wheel. i was able to drive home- my arms were very sore by the time i pulled in the driveway. i called ford this morning to inquire about this issue and was advised it sounds like a leak in my steering system but the car is safe to drive. my biggest concern, aside from how much this is going to cost me, is that they said it was safe to drive?! if someone or something were to pull out in front of me or i needed to swerve out of the way for any reason it would literally be impossible to do so.

I own a 2012 ford focus i brought it brand new and drove it off the lot. this car has been in the dealership 3 times for the transmission but it is still worse than driving a manual!!! i was notified months and months ago that there is a recall for the door latches. i have called several times trying to find out the latest info on the recall. not to my surprise no one from ford has bothered to call me back!!! i have my family in this car and i do not want any of them popping out!!! shame on ford for selling these cars.

I had my car towed to my mechanic because of it has been not starting/hesitating to start when in park. i also tried switching to neutral and attempted to start and got nothing. my mechanic ran a diagnostic test and its coming up with a security code issue stating my key does not read but will start several minutes after attempt. this has just randomly started happening and i have read multiple complaints in ford forums stating the same situation. all lights on dash and radio come on but car has no noise and refuses to start. i thought it was my battery or starter and my mechanic has confirmed that it was neither. i tried contacting the ford dealership where i bought this car and they refuse to fix it or even acknowledge the issue. this make has had more issues than i have ever had with any vehicle i have ever owned. ford needs to step up because this is ridiculous. my husband has the same vehicle and his transmission is also on nationwide recall backorder for the same make and model. they should have had a warning for consumers that this was a terrible production year.

Tl* the contact owns a 2012 ford focus. while driving 70 mph, the check engine warning indicator illuminated and the vehicle stalled. the vehicle was towed to an independent mechanic (precision auto care in charleston, south carolina) who diagnosed that multiple codes leading to the fuel system reader were inaccurate; therefore, the vehicle was out of fuel. the fuel tank needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 119,000.

Tl* the contact owns a 2012 ford focus. while driving approximately 25 mph, the vehicle suddenly stalled and failed to restart. the vehicle was towed to the midway ford dealer where it was diagnosed that the fuel tank collapsed and the fuel valve was damaged. the fuel tank and fuel system needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened case number: cas12489026. the approximate failure mileage was 96,000.

Transmission bucking, popping and revving high with no acceleration while in motion in 1st gear changing to 2nd gear and 2nd to 3rd gear. the vehicle had total loss of acceleration while turning onto a road by my house from a full stop. the sport mode on the gearshift lever does not light up and is not able to use. transmission problems are mostly in lower gears. this vehicle always had small transmission problems but this has gone to a dangerous point. i have made an appointment with my ford dealer, today is 6/13/17. they cannot get me in to see the vehicle until 6/19/17. while the ac is on, the vehicle always had issues accelerating on an slight incline. i just always assumed that it was just the way the vehicle was but it appears that it was just a symptom of an issue that has shown up later on.

My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuel pump and purge valve. this issue has caused my vehicle to stall in freeway traffic and in stop and go traffic. the fuel tank is also not accurately reading incorrectly, you are not able to tell how much gas you have with thh indicator. . ford focus- 2012, 58k miles

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the "transmission malfunction service now" indicator illuminated. the vehicle hesitated and failed to accelerate. the vehicle was towed to academy ford (13401 baltimore ave, laurel, md 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. the module was repaired, but the clutch was not. the manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to nhtsa for a "status update." the approximate failure mileage was 98,500.

Tl* the contact owns a 2012 ford focus. while driving at unknown speeds with the cruise control activated, the rpms accelerated. additionally, the clutch was slipping without warning. the vehicle was taken to a local dealer (ford of clermont located at 1101 e highway 50 clermont, fl 34711 800-313-9787) where it was diagnosed that the transmission control module, electronic control module, and clutch needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer opened case number: cas12559345 and referred the contact to the dealer. the failure mileage was 51,691.

Transmission continually falters and sensors give out. literally gave out while i was driving down the middle of the road. luckily there wasn't any oncoming traffic. this isn't the first time the transmission has faltered, but it was the most severe instance. other instances occurred while driving also. others have experienced this as well: http://www.wtae.com/article/investigation-finds-hundreds-of-complaints-about-ford-transmissions-1/7464893 http://www.carcomplaints.com/ford/focus/2012/transmission/ http://www.focusfanatics.com/forum/mk3-tsb-recall-problems-archive/411722-2012-transmission-shudder-issue-explained.html http://www.lemonlaw.com/wordpress/ford-focus-transmission-problem/

My car was parked. when i tried starting it up. the wheel locked and i received a message that stated "steering assist fault, service required". i tried to restart the car many time and the message continued to appear,

With less than 21k miles on the car and the alternator, it seized up, tore the pulley off, and shredded the belt and left my car dead. i was driving on the freeway and heard a metallic grinding and jingling sound. had i not been able to exit when i did, i might not have been able to safely navigate my car to a stop. ford is refusing to admit that it was their manufacturing that was responsible for this. they did not cover it under any of the remaining warranties on the car. my dad works in the auto industry and he was telling me that they test the alternators that his company makes to last 150k miles and that this should not have failed the way that it did.

I was driving down the highway at about 70 mph and the steering assistance malfunction message suddenly showed up on the display and the steering wheel became extremely tight to turn. restarting the car did not fix the issue.

Tl* the contact owns a 2012 ford focus. the contact stated that after the vehicle was turned on, the windshield wipers activated independently and could not be turned off. the wipers eventually slowed and stopped functioning independently. the failure continued to recur even when the vehicle was turned off. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that they could not assist as there was no recall on the vehicle. the vin was not included in nhtsa campaign number 12v149000 (visibility). the approximate failure mileage was 105,000.

Driving (straight) on a highway going 55. car slows down to crawl, making grinding noise, error message appears "parking aid malfunction". was able to pull to side of road, put in park and cut off ignition. would not restart. dashboard still says car is in drive.

There was a power steering failure when backing out of parking spot. dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

There was a power steering failure when backing out of parking spot. dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

There was a power steering failure when backing out of parking spot. i was unable to turn the wheel, resulting in blocked traffic, and disruption to other drivers in the parking lot. managed to drive car (in straight line, back to earlier parking space). dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

The steering wheel locks up and won't turn this has happened while driving and when i just start the car. i can put my key in the ignition and all the lights, radio, and chime works, but the car won't start. i had it checked when i got it started and the battery was fine and the altenator was fine and so was my starter. i have been having problems with my car for the past 4 years please help.

Car was running fine then turned it off and 10 minutes later would not crank. car will not start.you can jump start it and it starts. now cut it off want crank

Help me understand why the nhtsa has not forced a recall concerning the major issues found with these transmissions? has ford pulled the wool over the eyes of nhtsa just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while i was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. i was 1/4 mile from my house & turned around to go back, i shut the car off & back on, the engine revved & back to idle, i put in reverse & it hesitated to move but did, i put in forward & it revved up 2x again while i to coast to my driveway. my car has shuddered at times & seemed to hesitate to know what gear to go into although i figured it to be normal since i owned the car since 9/2016 & the more i drove the more i assumed it was a type of trans that acted like a manual when it changed gears, i have only recently learned of all the major problems while doing research. i am concerned for my safety after reading just a small amount of customer complaints. the check engine light was on when i experienced the loss of power and codes p2831 p2832 & p287b were present. the mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. he made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. to the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what i read. tsb 15-0121 also calls out a potential cause. they want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi

Went to run some errands and when i got back in my vehicle"passenger rear door" alarm kept beeping. door does not stay closed.

Vehicle looses steering assist when backing up or moving forward (intermittent problem). vehicle has only 35,000 miles. concerned about safety and lack of steering back up system. took vehicle to dealer and they charged us $2,000 to replace the electric steering gear. many owners of this model/year vehicle are experiencing same complaint and are concerned about potential safety and exposure to accidents.

Tl* the contact owns a 2012 ford focus. while driving approximately 40 mph, the power steering ability seized and the power steering assist message remained illuminated. the vehicle was driven to an independent mechanic (joe miller modern garage in mankato, minnesota) where it was diagnosed that the power steering rack failed and needed replacement. the failure occurred on may 13, 2017, but went away after turning the vehicle on and off. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 70,000.

Car gives a code that steering assist has failed when starting car. sometimes would reset if key turned off and turned back on. this started while under warranty but ford's techs claimed there was no problem, despite technical service bulletins on the problem. car will start, but won't steer. problem was brought to attention of ford dealer when car was still under warranty, but they have ignored the problem.

Tl* the contact owns a 2012 ford focus. while being operated, the vehicle experienced complete loss of power the vehicle was towed to the robin ford dealer where it was diagnosed that the purge valve, fuel pump, and fuel tank were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 76,000. updated 07/18/17*lj updated 10/17/2017*js

Tl* the contact owns a 2012 ford focus. while attempting to exit the vehicle from the front passenger seat, the seat belt locked and did not unlatch. the contact called for assistance to force the seat belt to unlatch. the contact reported the failure to an unknown dealer in fort myers, florida, but the dealer did not return the call. the manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. the failure recurred several times, but was not diagnosed or repaired. the failure mileage was 17,000. ...updated 10/23/17 *bf *js

Electical power sterring malfunction. power sterring failed while driving on highway. was able to stop. but couldn't turn sterring wheel.

Tl* the contact owns a 2012 ford focus. within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. there was also a sudden loss of eps and the steering assist fault warning indicator flashed. the vehicle became difficult to steer intermittently. the dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). the failure mileage was not available. parts distribution disconnect. updated 08/03/17*lj

Power steering failure when starting car with warning light . not in motion.

I was driving the vehicle on the highway and suddenly the transmission failed and the car speed dropped suddenly from 70 m/h to 30 m/h. the car behind me almost hit me.my kids and i were very close to die. called ford and told me there is a recall on the transmission. took it to the dealership and they said my car is covered by the extended warranty but they don't fix it because it's a salvage title. they said this recall program doesn't fix salvaged vehicles. few weeks before they fixed the door latch because there was a recall on it. they never mentioned salvaged vehicles. what salvage title has to do with the transmission. i understand if the car was hit at the transmission site, then you don't have to fix it. however, if a car was hit at the door or had hail damages and the insurance company changed the title to salvage, why don't you fix the transmission? ford people don't care if i or my family die on the road because of their fault. all what they care about is to save few dollars. please investigate this issue and see how they can put unrealistic terms for the recall. how come the company makes fatal mistakes and they still put their rules what to fix and what not to fix. i'm asking you to investigate this recall program. i'm asking you to watch the recall program and make sure that these companies are making vehicles to take us places not to take us to hell.

When taking off from a dead stop there is a slight shutter feeling. i proceded to google this issue and its a very common issue with these cars. dont understand why there is not a recall. the dealershp told me its a bad clutch in the automatic transmission. why would that be the consumers fault? i have a receipt from them stating that with a charge of 50.00 i had to pay also.

The car would get shaky at times when driving, and then yesterday, it wouldn't go into reverse. later, i tried to start it, and it wouldn't start. i disconnected the battery and reconnected it, then the car started and went into reverse. later, it went into reverse, and then it wouldn't go into drive. it has an automatic transmission. i took it in and was told it needs a whole new transmission. apparently this is a common problem with these vehicles. the vehicle was not in motion when this happened.

I went to get my oil changed someplace other than my ford dealership and since, the car has been running oddly. mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. it doesn't happen all the time, but i noticed it about a week after the oil change. the other issue, that is more cause for alarm, is that the doors will not close completely. first it was the passenger front door, then the passenger rear door and finally the driver rear door. all while stationary, thank goodness. since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because i did not have the funds to replace the door latches. one of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! i then found out today that there is a recall on said parts that began in january 2017 but i have yet to be notified by my dealership! i only noticed because i wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. see photos of bungee corded doors. this is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. i would never have known had i not thought of doing my own research. i may never had known if i was waiting on my dealership to notify me... i may have been seriously injured or worse if i had waited on them.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Airbag failed to deploy or exploded sending yellow gas into the air on impact of wreck as [xxx] was hit by another vehicle. resulting in total lose of vehicle [xxx] hospitalized. damage to his neck smashed shoulder. he has pictures and documentation of injury, police records and hospital records. “information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

On april 22 , 2017 while my daughter and her 5 years old child was driving from a cheerleader meet in maryland to sterling virginia, she stopped to retrieved a snack pack out of the trunk, when she got back in and started the vehicle the vehicle steering seized up and the light came on she was luckily able to maneuver the vehicle back to sterling va goons dealership . the vehicle as been at the dealership for 25 days; ford motor co offered an x-pin to purchase a new vehicle which they tried to intimidate my daughter into buying. the vehicle is in my name and i have since retired and live in fl . the vehicle is at koons ford very arrogant bunch and today i received a call that they wanted their loaner back and that for me to make a decision right away and authorized the payments for repair he did not offer any coupons or breakdown of the same. i told him to call me back and that's where it is now. ford know very well that there is a problem with the vehicle steering system and are playing games with people lives. please address my name is [xxx] thanks information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Car will sporadically and intermittently not turn over when key is in ignition. battery is not faulty. alternator is not faulty. wiring is not faulty. all have been tested. from what i have experienced this happens when the car's internal software (or more specifically transmission control module) does not recognize is in park thereby preventing the vehicle from starting. this sometimes prevents the vehicle from being started from anywhere of 30 seconds to at an extreme instance nearly 45 minutes. often times, the only way to start the car in these instances is to keep the foot on the brake, move the shifter into neutral and wait (for previously mentioned times) until the dashboard indicates that it recognizes the car is in neutral. (when this occurs, when shifter is first moved to neutral no gear appears to be highlighted in dashboard)

When the vehicle was started, the power steering assist malfunction indicator light was illuminated. the steering wheel seized and was unable to be maneuvered. once the vehicle was shut off and restarted, the vehicle was driveable. however, this has been an ongoing reoccurrence. each time the vehicle is shut off and restarted it seems to be resolved and driveable. vehicle was taken to mechanic, no issues could be diagnosed at that time. owner called to check for any open recalls under vehicle vin search, but no recalls apply to this ongoing steering problem.

I am receiving "electric power steering assist system" error messages as my power steering completely disappears. fortunately, each time it has been when i first start my vehicle and prepare to move. according to what i have read, ford has been aware of this issue, but i have never been notified. i have less than 50,000 miles on my car and this is just another in an ongoing "recall" situations. i have had starter issues, recall 15b22 transmission control module, silent recall for seal leak, car revving while driving down the highway and periodic display disappearance. i am very disappointed as i love the way the car handles and i get 40+ mpg on the highway but am now concerned about taking any trips or driving on highways as i have read this power steering issue can occur while in motion. this latest issue began about 2 months ago.

While backing out of driveway power steering failed. could not regain power steering until vehicle was turned off and then restarted

Our family took part in the recall campaign that was due to defective transmissions ford sold previously. (this campaign was not easy to discover). the car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes ford suggested. my mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). there are only 54,000 miles on the car and it is in great physical condition.

Power steering failure at 83,320 mi. it failed while starting the car. the power steering failure light/warning came on.

2012 ford focus. consumer writes in regards to transmission slippage, sunroof leakage and requests a repurchase. *ld the manufacturer advised due to the age and mileage of the vehicle they would not be able to review the vehicle for repurchase or replacement. *js

2012 ford focus fuel gauge reading erratic, specifically indicating full when near empty. this problem is accompanied by emissions check engine codes p144a. this problem is identified in tsbs as early as 2013 as an "evap purge valve" failure which causes fuel tank collapse. false fuel level indication may cause drivers to run out of fuel and become stranded. dealer advises fuel tank has collapsed and requires fuel pump, fuel tank, canister and solenoid replacement immediately due to risk of car stalling out and/or running out of gas unexpectedly. when fuel tank is full just after filling up, car requires multiple attempts to start. mileage at failure: 83000. this appears to be a very common problem for 2012 ford focus. ford recognizes the failure of the plastic gas tank such that the replacement gas tank is a different gas tank which is not plastic, therefore passing on the very expensive cost ($2,000) of the design mistake to the customer. this is not a normal wear and tear cost of ownership problem! this was recalled on the ford fusion, it should be recalled on the focus as well.

Tl* the contact owns a 2012 ford focus. while at a stop light, the vehicle jerked violently and the service transmission warning indicator illuminated. the contact stated that the vehicle had been repaired five times per the same recall for the clutch pack assembly failure. the vehicle was not repaired this time. the manufacturer was notified of the failure. the recall information was not provided. the approximate failure mileage was 103,000.

Air bag light wont go off took to dealer charging 110.00 to check it seen many complaints about this.

Seat belt gets and remains wet after rain and does not retract properly or provide tension for proper restraint.

Tl* the contact owns a 2012 ford focus. the contact stated that the power steering assist failed. while attempting to reverse the vehicle, the steering wheel became difficult to turn. the power assist indicator illuminated after the failure occurred. the dealer diagnosed that the steering rack failed. the vehicle was repaired and the steering rack was replaced. the manufacturer was not notified. the failure mileage was 59,000.

The lug nuts are swelling and separating. because they are two part chrome covered. for this car, the lugnuts are custom. if they are placed by standard lug nuts, then the wheel cover cannot stay on. the two part chrome lug nut is not carried as a stock item in a dealership. tires cannot be removed by standard lug wrench, because the lugnut is not a standard size. the lug nut must be cut off. therefore if a tire becomes flat on the road, it must be towed into a dealership and not fixed at any other place. i was told that it could take over a week to get a lug nut in with a greatly increased price of over $20 instead of a standard lug nut cost of $4. received the following from the dealership gary crossley: dear thomas, during your recent visit, we recommended the following important service(s):† • tires require immediate replacement. at quick lane at gary crossley ford, our factory-trained technicians can provide this service while you wait. and there's no appointment necessary — simply excellent service at your convenience. stop in today! sincerely, your quick lane service team

Audio control module(radio) it does not work. it has nothing but static noises coming out and the car is only 5 years old. this affects what is wrong and there is thousands of complaints. to get it fixed it will cost over $800 to fix it. if you look the radios have been bad in focus,feista,fusion & taurus from 2008 to 2013. ford knows about this problem and now the consumer has to pay for it. since it is electrical it could effect other parts of the system. they told us to put an after market radio system in and that will still cost over $700. i am life time ford buyer and now i fill duped from them.

Tl* the contact owns a 2012 ford focus. while driving in the rain, the passenger side windshield wiper suddenly stopped operating. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 12v149000 (visibility/wiper), although the failures were identical. the failure mileage was 36,000.

Power steering went out

Car was parked. started the car and put it in reverse to pull out of parking spot. the car rolled forward, the steering locked and all brakes became disabled. had to open door and roll out of the moving car because it was headed for a lake. the ground flattened out and car stopped.. started car and everything worked normally. in addition, it will roll backwards while in drive on a very slight incline. this car is dangerous. ford: do the right thing before someone is killed.

I'm currently on my 4th powershift transmission. i get a new one installed yearly due to unsafe driving hazards it causes. jerking, hesitation, rolling backwards on slight inclines. several times while driving at highway speeds the powershift transmission slipped out of gear and i had no speed control. very scary! ford keeps installing a new transmission but, it never fixes the problem. they did increase my warranty to 100,000 miles. i intended to keep this car for my teenage daughter when she starts to drive but, i would never trust her life with this car. i can't trade it in because all dealers know this car is a lemon.

2012 ford focus se 65k miles: automatic transmission stops suddenly loosing power and can cause an accident when you go on the highway or on busy street. shift gear get lost and speed, velocity and acceleration decrease. wheel bearings make a lot of noise on the rear tires like if they going to fly out of the car. radiator have a hair line crack so is leaking coolant. note: the car is well maintained and have all maintenance made on time. no abusive driving. what happen ford???😡 no quality at all!!!

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the contact was not able to get the recall remedied due to lack of communication by the dealer. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer and was informed that they would call the contact back with an appointment. the manufacturer was made aware of the issue and stated that the dealer would get back in touch with the contact; however, too much time had lapsed. the contact had not experienced a failure. vin tool confirms parts not available.

On 10/23/2015 at 51,289 miles, i took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. i would have to let off the gas. i also experienced a rubbing & scraping sound that i found out is what they said was the transmission clutch shuddering. the clutch & tcm (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. on 10/12/2016 at 71,906 miles, i took the car back into the same local ford dealer for shuddering again. they replaced the clutch again & reprogrammed the pcm/tcm & preformed an adaptive learn procedure. i still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. my most recent issue is my airbag light came on stationary (no flashing). i currently have less than 80,000 mile on the car. i took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). it will cost over $700 to replace!!! i was told if i am in an accident where the airbags need to deploy, they will not deploy......none of them! less important problems i've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. ford does not sell just that piece. you have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/31/17*lj *as

Shuttering transmission - brought in to ford to have serviced because there was an extended warranty offered but my car had already passed the milage limit. i had gone in previously complaining about the shutter and was informed it was because of the type of transmission it was. now that there is an actual problem with the transmission i now no longer quality for the extended warranty because it was not discovered until i passed 100,000 km

Tl* the contact owns a 2012 ford focus. the contact stated that there was a progressing failure with the transmission clutch. the vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. while driving at highway speeds, the vehicle independently reversed while being operated in the drive gear. the vehicle was unable to be driven due to the failure. the manufacturer was notified. the approximate failure mileage was 79,000.

While driving on the highway my focus began stalling out very abruptly. i was as if i was slamming on my brakes while cruising on the highway with no notification that it was about to happen. this happened many times and the car would sometimes stall completely or just keep moving. while idling at a stop the rpms would fluctuate rapidly then the car would stall out. i bought this car at 57k miles and at 65k it was diagnosed as the fuel pump which was replaced. now at 77k miles i am experiencing the same symptoms and they are very dangerous especially on the highway. the manufacturers pump is clearly faulty and it's costing me another $600 to replace for the second time. i have seen many others with this same issue and i'm hoping to see a recall on something this dangerous.

2012 ford focus standard transmission original owner experienced power loss 3x on highway in 6 years. vehicle would lose power on highway and could not accelerate past 65mph gas pedal to floor..no warning lights on dash slow acceleration in any gear with slight stutter. when i pull over turn off for 5 minutes then start again problem goes away.you tube search shows multiple ford focus owners same issue. checked with ford..told me they had software update but my vehicle not in list for upgrade as it is not affected.

Tl* the contact owns a 2012 ford focus. when the vehicle was started, the steering assist warning indicator illuminated. the steering wheel seized and was unable to move. once the vehicle was shut off and restarted, the vehicle was driveable. the vehicle was taken to a dealer where it was diagnosed, but the failure was not duplicated. the manufacturer was not made aware of the failure the vin was unknown. the failure mileage was 92,000. updated 07/12/17*lj *cn

1 the power steering stops working and hard to steer 2. the transmission shutters after getting it repaired for the third time

I have had the car back to the dealer twice for it studdering and not shifting right. it has still shuddered once in a while while going forward coasting and turning but not as bad as when i took it in. i love my focus but am so upset that it now has a major transmission problem that may not be covered under my extended warranty. i don't have that kind of money and i take good care of my car, getting oil changes ect when due. ganley ford in barberton now has it and is taking it apart to see what the issue is. should not happen on a car this new. it started making a loud noise when pushing on the gas and driving at about 40-50mph. the noise was loud like a race car, vibration noise. i took it in to ford the following day and was told it was not safe to drive. i mostly drive on street, not on the highway. it was in drive going forward that the noise issue occured, getting louder the warmer the car was.

Tl* the contact owns a 2012 ford focus. the contact stated that while exiting from the driveway, the steering wheel seized. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the r and r steering rack and steering sensor needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 43,703. ..updated 06/08/17 *bf

My passenger side window started having issues with not wanting to go back up after being rolled down. then both of my rear windows & my drivers side door started doing the same thing and now neither of my front windows will roll down at all. this started just after my warranty expired and makes no sense considering it is garage kept and driven by 1 person. i hardly ever used any other window beside the driver side window so it makes no sense that all the other windows have had issues with not wanting to work properly before the drivers side did. also my car has had a recall on it for almost 2 years and they still say the part is unavailable as of today. i am worried for my safety with the recall and also wondering if that issue doesn't have something to do with my windows working & not working sporadically

Tl* the contact owns a 2012 ford focus. the contact stated that the driver's side seat belt retracted properly, but failed to lock to secure the driver. the vehicle was taken to a dealer and the seat belt buckle was replaced. the manufacturer was notified of the failure, but provided no solution. the failure mileage was not available.

Ford is a manufacturer that needs to be under a microscope. this is the second for vehicle i own that opens a door on us while driving.

2012 ford focus. consumer writes in regards to transmission stalling and a side door latch recall. *ld the consumer stated after attempting to repair the vehicle on 3 different occasions the vehicle continued to stall. the parts necessary to complete the recall for the door latch were not available. the consumer requested a full refund for the vehicle. *js

Having problems maintaining speed ! when i excelerated it doesn't want to pick up speed then suddenly it picks up speed after pressing the pedal to the floor. very dangerous. i saw this very same complaint from another focus owner dated in march 2016 . very scary!

Vehicle was stationary when i turned the car on. steering column locked up and the car started beeping and presented the warning "system check steering assist fault service required." this only happens when the vehicle is stationary and not in motion. in order to stop the above issue, i had to turn the car off and back on and then the steering would unlock.

Power steering assist failure. drove to work fine, 8 hours later came out to go home and the power steering would not work. turned off the car and all electronics in hopes it was just a boot error with no success. the error was "power steering assist failure." had to have car towed due to it not being highway safe. recalls for power steering on other models after failure.

Upon driving on the highway, the transmission overheated. while driving the car on a road or highway - the transmission will randomly not shift causing the car to rev up high while other times the car will simply refuse to accelerate when the gas is being pressed. the transmission will shake, shudder, and make noise upon accelerating and changing gears. when at a stop light/stop sign and the car is at a complete stop - the transmission will often disengage and the car will lurch forward even though the brake was firmly pressed to the floor. upon lane changes, the transmission will randomly refuse to accelerate the car at all.

Tl* the contact owns a 2012 ford focus. the contact stated that while driving at 45 mph, the rear driver's side door opened independently as the vehicle made a beeping sound and the vehicle's interior lights illuminated. the parking brake also engaged and disengaged independently several times. the failure recurred several times as the contact continued to drive home. the manufacturer was made aware of the failure and instructed the contact to take the vehicle to a dealer. the vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). although vin tool stated parts not available, the dealer stated that the parts were available and that the vehicle would be repaired the same day. the approximate failure mileage was 40,000.

Power steering would randomly go out when starting the car. at first, turning car off and restarting would clear error and steering would be fine. one day, car turned on and error wouldn't clear. no power steering at all. took into dealer to repair. repair will cost of $1900. not sure why it's not covered under power train warranty. and with the amount of complaints i've read online for 2012 ford focus power steering issues, i'm really surprised there hasn't been a recall. very unsafe!!

Tl* the contact owns a 2012 ford focus. after the vehicle was started, the power steering failed to operate intermittently for up to five seconds. on another occasion, while turning, the steering wheel became difficult to maneuver and the power steering failure and service power steering system warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

After starting the car and starting to back out of a parking place, the audible notification came on and the dash board displayed a message saying "steering assist fault". after that the steering felt like there was no power steering at all

On at least five occasions the power steering has failed while driving at speeds greater than 45mph. just prior to the failure a warning light turns on. once the vehicle is parked and turned off then back on the power steering resumes normal operation. ford dealership recommends replacement of the steering system. seems to be very similar to a recall issue on other ford models

Notice came up on dash monitor "steering assist malfunction-needs attention". after re-starting the car you could steer it, and took it to a ford dealer and was told it needed a "steering rack" at a cost of $1600.00, not covered on the "drive train" warranty, even though i was told by the sales man from a different dealer where i bought the car, that a new steering rack had been installed at just over 3000 miles. the car now only has just over 45000 miles on it. not happy! car was not moving when the initial "needs attention" message appeared, it was parked in a parking lot, and just started to go home from work.

I was in a front impact rollover accident and the airbags did not deploy resulting in back and neck injuries. this was on a two lane country blacktop.

Pulls to the right. steering gets hard to turn. i was in ashville n.c traffic when it happen in 3 lanes traffic final was able to get side of the road.scared hell out of me.call ford,they said there is no recall for this

Having issues with car being repaired. door handle latch is broken and i am currently using wire to assure it stays closed. experiencing this for 5+ months now. service station would not fix for free at first because an "official" recall was not issues, even though this was an extremely common issue with this cars year, one that i was unaware of. once i received the recall notice they canceled my initial appointment due to backup. they rescheduled my appointment for july of this year. extremely dangerous scenario and the manufacturer is unwilling to expedite my services. is there any course of action to take?

Driving on highway vehicle reported - electronic power-assisted steering failure. i lost power steering. on highway problem was manageable. it requires much more effort to steer and control car in city.

My first issue with the vehicle is a malfunctioning horn and front passenger side window. then the transmission failed on me while i was driving. i had to have the vehicle towed to the dealership for service. ford replaced the transmission after having the car for about a month. the dealership said they also fixed the horn. but that is not the case. the horn is still not working. i don't use the horn much, but i realized how dangerous not having one can be last week. i had to signal a vehicle backing up into the main road in order to avoid a collision. since my horn was not working, i had to swerve. the vehicle is back at the dealership for service. the vehicle has been there for 3 days and they still have not updated me on the status of my vehicle.

My daughter complained that she received a dashboard warning and lost power steering a few times- to confirm, i drove her car for a week and it happened six times in one week!!! total loss of steering! it happened while in reverse, driving forward and upon starting. in my driveway, and in city streets and while turning. i was not going fast and was watching for it. what could happen to those who aren't watching for it? apparently it is a manufacturing issue as tons of other owners are having the same issue. this is my childs car (which i will not let her drive) and i find it totally unacceptable that ford has not recalled this huge safety issue!

Power assist steering failed twice while driving, one at low speed (15 mph) and again in traffic at (50 mph). turning ignition off than on returns steering to normal. no warning before failure. lucky to get vehicle off to shoulder off to side of freeway without a collision.

The transmission constantly shudders, shakes and grinds. sometimes it won't even go into gear. it feels extremely unsafe.

Power steering assist fault. incredibly dangerous was on the freeway starting our vacation that is now ruined because ford is closed on sunday's.

Recently, on march 18, 2017 i was driving my car again on major roadway and all of a sudden the “engine light” comes on in the car and the car comes to a complete stopped in the middle of me driving in which almost caused a major accident out of my control. i turned the car off and sat with my hazard lights on for a few minutes. i restart the vehicle in which the “engine light” was still illuminated and the vehicle was barely moving upon acceleration. i was able to get it to firestone complete autocare located at 7320 elgin st, philadelphia, pa 19111. i asked them if they could check to see what the issue may be with my vehicle. they informed me that the transmission control module appeared to be failing again and that i should take my vehicle to the dealer due to the past recall. i did extensive research on this dps6 automatic transmission. although, the transmission is supposed to be automatic, it actually operates as a manual transmission. the car drives like a manual vehicle. this issue is extremely urgent and operation of this vehicle is extremely dangerous due to the fact that you do not know what it may do next. also, due to the fact that ford technicians continue to state that this issue is not fixable. at this point, i no longer want this vehicle and would like to know my options about full refund or option of another vehicle. i have also contacted lemon law in regards to these issues in which there are hundreds and thousands of others who have had the same issues with the same vehicle along with other models such as the fiesta. consumers should be able to trust that a company would sell us a safe vehicle rather such a hazardous one. i am extremely concerned and am looking for an answer for my issues with this vehicle before this has to proceed to legal action.

Upon engine start, electric power steering does not work. after 10 seconds, it works fine. this happens every time the car is started, except sometimes when it is cold outside, it requires a few start/restart cycles for the power steering to start working. this has been going on for the past 15,000 miles, about 10 months. no fault light has ever come on. steering has never failed while driving. once the power steering comes on, it stays on for the entire time the ignition is on.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/ locks/ linkages); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect.

Tl* the contact owns a 2012 ford focus. while driving various speeds, a green and red light flashed on the instrument panel. the vehicle's downhill indicator illuminated without being activated. the vehicle revved and shifted into neutral. the contact stated that the vehicle eventually returned to normal. other times, the contact would have to turn off the vehicle and restart it a few times until it returned to normal. the contact took the vehicle to the dealer, but the cause of the failure could not be diagnosed. the vehicle was not repaired and the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 71,000.

When driving on city street to have the "check engine" light checked, the automatic transmission would go out of gear, the engine would rev up, then the transmission would slam back into 1st gear momentarily, then shift to a much lower gear (3rd?), moving at an unsafe speed for the traffic conditions, then slam back into 1st gear again before starting the whole process over again. moving from a stop, the same thing would happen. nor would it engage reverse to back up to park; it would only rev up. this car is unsafe to drive anywhere! ford needs to recall this transmission asap, at no cost & permanently fix the ongoing problems with it, not just bandaid fixes.

My steering wheel is locking up while i am driving. i am on the highway almost every day. i had to jerk it back because i was driving into another car in the other lane. i will try and change lanes and it locks, then pops back to able to steer. someone is going to die from this! this needs to be a recall! it;s bad enough i have had my transmission replaced 3 times in one year....

Tl* the contact owns a 2012 ford focus. while driving 10 mph, the steering malfunction warning indicator illuminated and the power steering failed and the vehicle became difficult to turn. the vehicle was not taken to be diagnosed or repaired. the contact stated that an unknown local dealer scheduled a diagnostic test in the next 15 days. the contact was concerned that, due to her small stature, it would be unsafe to operate the vehicle. the vehicle was not repaired. the contact stated that the failure was intermittent. the contact attempted to contact ford motor company, but was unable to do so. the approximate failure mileage was 99,450.

Tl* the contact owned a 2012 ford focus. while driving approximately 30 mph, there was an abnormal noise and the steering seized. the contact crashed into a telephone pole. the driver's side air bag deployed. a police report was filed. the contact sustained injuries to the arms, a broken nose, and black eyes. medical attention was required. the vehicle was towed to an independent mechanic. the vehicle was destroyed. the vin and failure mileage were not available. updated 10/18/17*lj consumer stated "i'd only had the car 3 weeks when the steering froze and the steering wheel would not move. it was going left when it hit the pole." no vin available. updated 10/4/18*jb

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the recall repair was not yet available. the contact stated that matthews ford (located at 100 w. lancaster avenue, paoli, pa 19301, tel: (610) 644-4700) was contacted. the contact was notified that the manufacturer had not yet provided the remedy parts. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle jerked violently when the accelerator pedal was depressed while driving. the failure recurred once. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was previously taken to keystone ford located in chambersburg, pa where the transmission was updated and the control switch of the transmission was replaced; however, the failure recurred. the manufacturer was not contacted. the approximate failure mileage was 79,798.

Sometimes it won't go in reverse, it stutters, shudders, stalls (which is not great when trying to pull out in traffic or make a turn) won't go into gear (shift). brought it in for tcm recall and they fixed and extended original warranty to 100,000 miles but now it's past that, my extended warranty is up. took it again to dealer because of trans and they wanted $170.00 just to look at it. i'm on a fixed income and just don't have the extra. i had it "fixed" by a mechanic friend at his shop and he said this is an ongoing problem with this particular transmission! it has now become a safety issue and i don't know what to do! something needs to be done! ford needs to make good on this!

The power steering is currently not working. it is like driving a car without power steering at all. have to manually turn and maneuver the car. it is estimated that the whole steering column will have to be replaced which will cost $1,500 which should be covered by the ford manufacturer. the vehicle was stationary when the problem was detected by the computer system in the car. checked the steering fluid to make sure that it was not low or leaking and this was not the case.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced unintended acceleration, jerking, and hesitation. as a result, the vehicle was involved in a front end collision. the failure occurred and the vehicle was taken to all american ford where it was diagnosed that the transmission was defective and the clutch needed to be replaced. the vehicle was repaired; however, the failure recurred. the contact stated that the vehicle had numerous software updates and the clutch was replaced previously. a police report was not filed. there were no injuries. the manufacturer was notified of the failure and provided case number: 128-21707. the contact was referred to the dealer. the failure mileage was approximately 37,505.

Steering locked after starting car - indicator light on dash "i" turned car off and back on several times finally indicator disappeared and normal steering returned - looked on line for similar events and found other reports for same events . had car towed in to ford dealership they haven't been able to reproduce event and indicate they have never seen this before - major concern that could happen when vehicle moving

Ford focus transmission module regulator recall. i have had to take my vehicle to the dealer 5 times for issues that i feel are related to this matter. in april, i was driving when i lost total power of my car and then it lurched forward as the rpm's ran over the top. i drove it approximately 5 miles to my home where i had it picked up and towed to larry hill ford, cleveland, tn. i had the check engine light on again last week and drove there and they told me it was fine to drive while they ordered a part. today, i stalled out completely while accelerating on 25th street (on my lunch hour). i had to call a tow for the 2nd time. i believe my safety to be in question as i continue to drive this car and ford does not fix the issue nor have they offered me any type of buyout or trade or compensation for the constant problems not even related to my safety while driving.

I received a notice of recall from ford in october 2016 (re: door latch). i attempted to get my scheduled for repairs and was told that they did not have the parts, but when they have parts they would contact me. i took my vehicle in for scheduled maintenance (and some other issues) feb/march. 2017 and asked that they repair my vehicle for this same recall. again, told they did not have parts, but would let us know when they did. i made an appointment with the dealership (again) for august 2017 to have vehicle looked at for warranty work and have the recall fixed. when i picked up the vehicle i was told they still did not have parts, but should have them next week (current week) and will call when they come in and i can get it fixed. i have received at least 2 letters from ford stating i need to get this recall fixed; but, the dealership (same one each time) does not call when part comes in and has failed to repair my vehicle after multiple attempts. dealership: marshall ford in ofallon, mo 63366.

Power steering assist failure, first indication of issue happened two days ago at approximately 104,000 miles. cleared its self when car was put into gear, second indication was in drive way and a restart cleared problem. issue has gotten progressively worse daily. i'm not risking my family driving the car until i talk to the dealer. this is a known serious safety issue and the buyers of this car deserve to be warned and compensated with a fix. innocent persons will die from this while ford is apparently silent or waiting on their supplier to step up. nhtsa step it up now!!!

While driving locally at speeds lower than 40mph or even staying idle while using ac the engine starts to overheat and an alert pops up on the dash stating that the engine has overheated. once ac is turned off temperature returns to normal and no issues remain. no overheating has occurred while on highway as of yet.

Tl* the contact owns a 2012 ford focus. while driving 10 mph, the vehicle inadvertently shifted into neutral. after several moments and depressing the accelerator pedal, the vehicle shifted back into drive. the contact mentioned that the check engine warning indicator illuminated and he was able to drive the vehicle home with no further issues. the vehicle was not taken to an independent mechanic or local dealer for diagnostic testing or repairs. the manufacturer was notified of the failure and informed the contact that the transmission was still under warranty. the contact received a class action settlement notice in the mail. the failure mileage was approximately 69,000.

Steering rack failure, vehicle is at 62,000 miles. daughter lost what we thought was power steering control while driving thru a somewhat busy suburban neighborhood road. upon driving to a safe place, it was harder to steer than the traditional old school non-power steering cars. was $1800 to replace.

Got car on 05/15//17, driving car stopped car gears wouldn't work car wouldn't move, had car in for this reprogrammed module, car did the same thing. car has a manufacturer defect that can't be fixed. i told my brother if i and my dad end up dead in it he's to sue ford.

5/4/16 car would not start in a parking lot and had to be towed to the dealer. dealer replaced faulty tcm fsa 14m02 7/22/17 while driving 70 mph on the expressway car abruptly jerked, rpms shot up from about 2500 to 5000 loss of power. had to pull over to the shoulder, put car in park and then back in drive, & transmission re-engaged. 7/24/17 while driving 65 mph on expressway car abruptly jerked, rpms shot up again. loss of power. pulled over to the shoulder, put car in park and back in drive, no re-engagement of the transmission, put car back in parked, turned it off, restarted car, transmission re-engaged. 7/25/17 drove to dealer, while driving shifting became increasingly hard/harsh, shifting became more delayed as well. dealer reported faulty tcm and damaged clutch. both are to be replaced on 7/26/17 fsa 14m01 fsa 14m02

Car stopped completely while driving on a city street. low fuel light did not come on. fuel gauge was showing close to empty but not all the way. check engine light was not on. when started at garage the low fuel light came on, but would not stay running after multiple tries. i think, and the mechanic agreed, that the fuel gauge sensor is defective. i feel unsafe now when driving for extended lengths of time, and am very concerned that this might happen when on a highway at higher speeds. if the vehicle stops in traffic this could cause a serious accident or fatality.

Tl* the contact owns a 2012 ford focus. while driving approximately 5 mph and making a left turn into a parking lot, the steering wheel became difficult to maneuver and the power steering warning indicator illuminated. the vehicle was driven to the contact's residence. the vehicle was later taken to rustyeck ford located in wichita, ks where it was diagnosed that the control motor of the steering wheel failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the approximate failure mileage was 80,000. the vin was not available.

Steering wheel is locking up at slow speeds. electronic assisted power steering. recently, had the transmission recall taken care of. soon after the steering started locking up when i would leave a parking lot and has happened several times since.

Power steering gear. my college student had the check steering message. we took car to dealership. they explained that the steering gear needed to be replaced and it would cost $1900. this is the same problem with their new electronic power steering that resulted in recalls on the fusion, taurus, and mlzs but the focus is not recalled. i declined the repair and took it a local shop i use. they told me that they can't get the part because......ford is purchasing every last one. there is a 2-3 month wait for the backorder. they also told that the part comes with a 15% surcharge so any saving that i would get not servicing at the ford dealership would be lost as their price was also $1900. i did call in my complaint to ford customer service and have a case number which i have yet to receive any response, that was 48 hours ago. the repair is approximately 40% of the net value of the car. for a problem that nhtsa dinged them on for the same system in other models. this is wrong. as an owner of an f150, lincoln town car, and the focus and a loyal ford motor company customer, i am questioning my decision making!!!

The power steering ('epas' - electric power-assisted steering) system failed in my 2012 ford focus on 7/15/2016. the power loss was intermittent and unexpected at first, randomly shutting off upon vehicle start-up, or shortly thereafter. the power steering eventually experienced full failure on july 15th, 2016 and remains inoperable to this day, leaving me to deal with complete manual steering only. as a result of the failure, steering effort has increased tremendously during stationary and low speed maneuvering. it also makes controlling the steering wheel and vehicle under bumpy road conditions troublesome at all speeds, as well as avoiding lane drift at all speeds. the most concerning result of this power steering failure is dealing with bumpy road conditions, including potholes, which can jerk the steering wheel from my grip at times and veer the vehicle into another lane, or worse, an opposing lane of traffic. this has at times caused mild injury to my wrists and occasionally strain in my elbows when dealing with sudden jerks as well as the immense effort required to turn the steering wheel in stationary or low-speed maneuvering situations. i am a healthy and physically fit young man, & even i have trouble dealing with the steering wheel in these situations. due to the enormous cost of repair, which can cost upwards of $2000, i have been unable to afford repair the steering, which has been inoperable for over a year. the nhtsa has already recalled the 2011-13 ford taurus and flex, 2011-13 lincoln mks and mkt, 2011-12 ford fusion and lincoln mkz, and 2011 mercury milan for the same epas steering failure, but nothing has been done for the focus yet. i worry this issue will potentially cause serious injury or death to me or my loved ones.

In january, 2017 i had my 2012 focus hatchback checked out for an ongoing grinding noise only present when turning. my local mechanic diagnosed this as a failing rack and pinion which needed complete replacement to avoid a catastrophic failure while driving. a $1700 repair for a major component on a 5 year old car with only ~40k miles. very disappointed in ford, currently looking at other brands for a new purchase.

Tl* the contact’s daughter owns a 2012 ford focus. the contact stated that while her daughter was driving at approximately 60 mph, the vehicle stalled without warning. the contact was unable to restart the vehicle. the vehicle was towed to charlie henderson ford located at: 105 us-90, waveland, ms 39576, (228) 467-9005, to be diagnosed. the contact was informed that a defective purge valve caused the fuel pump to collapse the fuel tank. the contact was informed that the fuel canister, purge valve, fuel pump, and fuel tank needed to be replaced. the vehicle was presently being repaired. the manufacturer was contacted and informed of the failure. the contact was provided case number: [xxx]. the approximate failure mileage was 71,000. updated 08/31/17*lj information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 ford focus. the contact stated that the spouse was driving at 40 mph, when the check engine light illuminated as the vehicle started to shutter and stalled. the vehicle was towed to koons falls church ford 1051 e broad st, falls church, va 22044 (703) 241-7200, where it was diagnosed with the fuel tank shrunk and was not getting proper amount of fuel to operate the vehicle. the fuel tank and purge valve needed replacement. the vehicle was not repaired. the contact mentioned that the dealer informed him that the transmission module was replaced. the manufacturer was made aware of the failure and a case was opened. the contact stated that the manufacturer made him aware that the vehicle has no warranty for the fuel tank. the failure mileage was approximately 20,000.

Transmission stalls. vehicle.jerks & grinds.wont shift into reverse.caused my wife to almost have accident on freeway. class action in progress.wife has canser & cant get to dr.

While driving on the freeway 70mph and on city roads at 35 miles an hour the car will just lose power and shut down, the check engine light and fuel pressure light and battery light all come on when the car dies. only the check engine light remained after getting the car restarted. and will take several tries to get it started again. we took it to the ford dealer in american fork utah today and we received the code tsb 1600 6 to which they say means that we need to replace the fuel tank as well as the gaskets in tubes and sensors. it will cost about $2,000 to replace. we are not having them fix it at this time since we can't afford it. this comes just a week after they had our car for two weeks to repair the problem with the transmission recall. not sure what to do at this point. this has happened several times in the last few months and three times in the last 24 hours.

Transmission shuttering driving up an incline or from a stop. began as a shutter which then evolved into grinding and violent shutter before replacing faulty clutch. vehicle was taken to dealer a total of 4 times in the last calendar year for the same repair without it being resolved. vehicle will slip and shutter consistently from stop, incline, or highway driving with engine rpm around 1200 - 1800 rpm.

The rear door swung open when driving. will not latch back close.

My transmission is going out and my car drivers really different from when i got it

The electronic power assisted steering (dpas) system on my 2012 ford focus has failed. the vehicle is un-drivable absent extreme force. emergency maneuvers are out of the question. the vehicle is utterly unsafe to operate. restarting the vehicle and resetting the ecu have no effect. the failure occurred when starting the vehicle (stationary). luckily it didn't fail while driving.

As i was coming to a stop, the steering got really difficult and the steering assist light came on. after stopping, the steering locked up completely. i restarted the car, and it worked after that. now i'm worried this will happen in a worse area, particularly while on the freeway. i also recently had the passenger door open while i was driving and had to tie the seat belt through the door handle and hold to make it home without the door coming open. locking the seat belt in still made the door barely open, and the alert go off. this looks like it was just recalled, so i'm hoping i get reimbursed. it wasn't cheap to fix. car is 114,000 miles.

Tl* the contact owns a 2012 ford focus. while driving, the steering became difficult to maneuver and the power steering assist malfunction warning indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the power steering assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 56,633.

Door latches bad on car have had two occacions where they go faulty, first time was a couple of years ago both the drivers door latch went bad, the car was not in motion when i found out, and i was under the warranty to fix the problem so i never complained. the second time i was driving with my dog in the back seat and the door swings open, i was very shocked from the situation because my dog nearly feel out, my first thought was it was my fault i did not close the door, but when i went to shut the door in the back the latch would not close, i knew at this point what was going on because of my first experience. this time i was no longer under warranty and had to pay over 500 dollars to fix. that was the second time this happens to me and ive heard other people that own ford focus cars that they have experienced similar problems. on both drivers door. seems like fraud if you ask me

At 58,000. horn started to work intermittent, now it does not work at all. what next? already had work done on tranny. every thing seems to be computer related. it also surges at start up at stop.

The front and rear door latch on the drivers side will not keep the door closed. these parts are not available. i have been told that they are on national back order. my vehicle cannot be driven. please include my vehicle in the recall. it is not listed.

While driving on a feeder road in texas, taking a right hand turn, the drivers side door opened on its own due to a latch failure. no injuries, and a recall has already been issued. the car also has an ongoing issue with the transmission causing the car to lunge forward at both high and low speeds. the transmission has already been "repaired" once under warranty, but has started showing the same issues for a second time. currently with dealer.

The door on the front passenger side of my 2012 ford focus suddenly opened while the vehicle was in motion nearly causing an accident. i was travelling on the highway at approx. 50 mph when the front passenger side door sprung open causing the vehicle travelling next to me to swerve away. the week before the front driver side door open unexpectedly.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering and the power steering warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was approximately 72,000. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while driving 75 mph, the rpms revved and the vehicle lost power without warning. the vehicle was towed to the dealer where it was diagnosed that the trans control module failed and needed to be replaced. the vehicle was repaired; however, the failure recurred two additional times. the vehicle was repaired each time. the manufacturer was notified of the failure. the failure mileage was 38,000.

I have a 2012 ford focus se the occupant classification sensor when out i feel that ford needs to look into this problem and i don't feel safe in it because when the dash light comes on it disables the whole system

I was driving back from the gym on 9/15/16 when i got an error on the dashboard saying "steering assist malfunction." at that time my focus was in motion on a city street at approximately 45 mph and approaching a turn that i needed to take. this was highly dangerous and impaired most of my ability to steer and almost caused an accident as i was trying to steer the turn. this is highly dangerous, and from hundreds of reviews online many 2012 ford focus owners are having the exact same issue. this is something that not only needs to be investigated, but need to be recalled for the safety of all ford focus drivers.

Lurching and uncontrolled shifting occurs with the transmission. it has left me stuck in the middle of a left turn because it doesn't shift correctly. now i ran off the road while exiting a freeway because the power steering turned off in the middle of the turn. this has now happened 6 times randomly. it gives me a power steering fault. i have come close to being the cause of 3 accidents because of these two issues.

Tl* the contact owns a 2012 ford focus. while the vehicle was parked, the rear passenger door failed to close. upon inspection, the contact noticed that the latch fractured. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 61,552.

Tl* the contact owns a 2012 ford focus. the contact stated that while driving at 40 mph, the low beam headlamps failed. the contact stated that the headlamp bulbs were replaced however, the failure immediately recurred. the contact stated that the headlamp wiring harness had melted. the vehicle was taken to the dealer to be repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000.

Steer wheel assist shuts off at car engine start while parked in residence parking. multiple restart at same location would not make the issue disappear. car cannot be operated as lack of steering power is an obvious safety hazard on the road. car has 36000 miles.

The first time i noticed this problem i was driving down a city street, downhill, with a speed limit of 35 mph when the check engine light appeared. this normally would be a great condition to coast downhill without applying brakes or gas. my car started shaking and then kept trying to downshift, it didn't have any gear selected and started pulling itself to a stop. during rush hour this was very dangerous. i turned into a parking lot and the car quickly shut off as soon as i got down to 5 mph. once the car was back on it wouldn't go over 20 mph, very dangerous as the to get to the nearest dealership the speed limit was 45 mph any way i would go. once i arrived at the dealership they informed me it would take a week to get in on appointment, and there were no loaners. this being my only car is first of all dangerous and unsettling, but also extremely inconvenient. hours later after letting my car cool off and settle, the problems seemed to remedy themselves until i was reversing out of a parking spot. i reversed, applied the brake, put the car in drive, but when i applied the gas, the car started rolling backwards until i slammed on the break and tried the gas again. while trying to leave that same parking lot just after this, my car wouldn't accelerate up the small hill and began to roll backwards again extremely fast. i believe this is very dangerous and potentially deadly had there been pedestrians behind my car. previous attempt to replace the transmission and reprogram the tcm were greeted with pamphlets stating jerking and shaking were normal characteristics of automatic cars. i was told the waiting list just to check if my car qualified for transmission problems would be six weeks and i would have to leave my car there with no loaner just in case the wait time was cut shorter. for the average person and targeted group for ford vehicles this isn't a possibility.

I was out running some errands. i had driven 15 miles to my destination. when i got back to my car, my passenger noticed that the door did not lock. i checked it and noticed that the latch did not activate to close. we had to drive home, through the street, holding the door. the car's system did not register the door opened.

My wife traded in her 2009 taurus for a new 2012 focus sedan back in april 2012 at green ford. a month or so after getting the focus, it had a transmission fluid leak. green ford fixed the problem. in mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. we took it to green ford on 9/18/2015. they stating that it was working as designed. however, for a precaution, they said they reprogrammed the powertrain control module (pcm) and the transmission control module (tcm). however, it was a recall issue for that stated problem/s. in the official service history for the ford owner's records, there is no mention of the safety recall done on my focus, just the routine maintenance and a mileage of over 96,000 miles on the focus at the time. jump forward to a year later, on friday, sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. seconds later, the ford started to stall and have power issues, causing her to find the next side road to pull over. the car completed stalled and could not turn over. after 2 towing events, from the breakdown location to thomas tire, thomas to stearns ford, and sitting over the weekend, on sept. 9, we found out it was the recall tcm that broke. the tcm was in back order until october 28, 2016. stearns ford sent me to enterprise where they paid for a ford rental. the only ford on the rental lot was the transit 250 or 350 van (very low mpg). i had to pay for the liability insurance coverage daily. after the 3rd day, i borrowed a family member's car.

Opened the driver's rear door. put the child in the car seat. closed the door and it slammed open. thinking i might have locked the doors hit unlock, but it did it again. luckily, i had a bungee and my wife drove home while i held the door shut.

Driver side passenger door latch failure. door does not shut close and latch and does not lock. door has to be tied down from the inside of the vehicle to keep the door closed while driving. fortunately this did not happen while driving! it occurred when i wen to get something out of the back seat and upon attempting to shut the door....nothing! the door would not shut and remained open. this is the second time a door latch on this same vehicle has failed. just 2 months ago the drivers door latch failed and the door would not shut under any circumstance as with this one. fortunately there has not been an injury or worse a death do to this faulty latch mechanism. by the way, the first door latch cost me $550 to repair and i am holding off on repairing this door latch until there is a recall as with 2 other ford model cars that used the same latches. please recall this is very dangerous!!!

I was driving through an intersection making a left tun when all of a sudden my drivers side passenger door flew open. my dog was in his crate in the back seat and almost flew out. i pulled over and could not get the door to latch. i've had to tie it down because i can not afford $600 to pay to get this fixed. please ford recall this model so i don't have to drive around in this dangerous vehicle.

While traveling home from work, my car stalled briefly on main street. i immediately pulled into a parking lot to get my car out of the street. i turned it off and back on and resumed driving. i made it to my destination and got in the vehicle to drive again and the car would run go anywhere. the ford dealership said to bring it to their shop for a diagnosis. i was on the way to take my 2012 ford focus titanium to the service department at empire ford in abingdon, va. they stated the car would be ok to drive if i could get the vehicle to go forwards. i was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. i tried to give the car fuel and began pressing the gas and the car would not move. speed limit is 70 and 70-75 mph cars were coming towards me. i was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. it was a pretty scary event and i felt that my life was put in danger. so, now ford is saying there is nothing they can do but fix the tcm (transmission control module). there is no fix!!!! if there was, i feel like it would have already happened. so i am stuck with a vehicle that has been in the shop five times now for transmission issues. it is clearly unsafe to drive. what is it going to take in order for ford to see there is not a fix for these models, someone losing their life?

This has been an ongoing problem. the transmission in my ford has stopped functioning and left me sitting on the side of the interstate many times. i have been lucky in that i have only been stranded in a traffic lane once. i have taken it to ford and gone through the same things that so many people have already stated: first they blamed it on insufficient electrical grounds, then they charged me $200 to reprogram the transmission control module. the transmission then failed in the dealers lot. i finally had the tcm replaced under recall in fenruary 2015 and have been lucky when compared to many others. the vehicle has recently begun shaking violently, lurching forward, and sometimes not moving forward at all. i never know what gear i will get when i press the accelerator or if i will get a forward gear at all. the most dangerous thing is the unpredictability. it happens frequently at highway speeds but city driving is intolerable. the ford mechanic told me i need a new tcm (again?), both clutches, and the slave cylinder replaced. i asked how long i could expect that repair to last. he admitted - away from other employees - that the vehicle should not be allowed on the road because it is too dangerous. the ford service consultant advised me to park the car and to sell it but my conscience will not allow me to put someone else at risk by driving it. i have parked the focus and will not allow anyone to drive it. a used car lot employee told me on 27 august that she refuses to sell them because they are too dangerous. a brief search of the net reveals lawsuits in australia, canada, illinois, and california all for the same problems. these vehicles must be recalled and the transmissions must be replaced with a system that actually works, not with the same bad system. it is a matter of time before one of these defective transmissions gets someone killed.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the vehicle suddenly failed to accelerate. the vehicle was taken to the dealer where the transmission software was updated. after the software update, the transmission suddenly switched to neutral and the engine shuttered while driving over 50 mph. after turning off the vehicle and waiting five minutes before restarting the vehicle, it operated normally. the manufacturer was notified of the failure. the failure mileage was 70,000.

I was driving vehicle and turned a corner into a 2 lane road and right passenger door flew open at the same time the passenger door ajar warning came on pulled the vehicle over and tried to shut door and the door latch would not catch and close. i had to secure the door with a bungee cord to secure door but door still tried to come open. door latch will not engage to be locked.

Door latch would release while the vehicle was moving in city traffic. had to use straps to tie the door shut. was repaired by dealer and then the same thing occurred on another door. also was repaired by the dealer. it appeared the latch just failed in both occurrences.

The door latch on the front driver's side door is broken and will not allow the door to close. i cannot lock the car door or shut it. when i attempt to close the door it "pops" back open. the incident occurred while the vehicle was in motion on a city street while turning. i was driving and the door suddenly opened by itself when making a turn, due to the broken latch.

Loud popping and crackling noise then inop radio. stationary or in motion. diagnosed by ford as consistant with other radio falures where the acm is faulty. advised fix was replace @ $800.

Car door randomly stopped latching. second time this has happened, once in motion and once not in motion. terrifying and frustrating experience. one repair has been done so far, costing 450 dollars. huge safety hazzard, especially due to the randomness of it.

Door fails to latch and opens while in motion.

My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median. took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order. i was told that i could rent a car because there is nothing i could do. most importantly, when i reminded the gentleman this was a safety issue, i was told that its really not a concern.

I was driving home from work ,and the driver door latch failed. the door came open while the vehicle was in motion, and nearly caused an accident. the vehicle currently has about 49,000 miles on it. all schedule maintenance is up to date.

Aug 2015 - drivers door flung open while making a turn...unable to close door and had to tie shut to get car to dealer, car had 88k miles. dealer determined latch was defective and replaced it under extended warranty - customer pay deductible. repaired at jordan ford in san antonio tx, aug 2015, work order #90121 29 aug 2016, same car, front passenger door flung open during slow speed left turn, luckily no passenger in car, car had 105k miles. door would not shut and was tied shut and taken to dealer who stated latch was broken and had to be replaced $780 cost as car was outside 100k mileage on extended warranty. same dealer used for repairs, work order number unavailable as car is still being repaired.

I have a 2012 ford focus se hatchback. with faulty door latches. two (driver's side door, and drivers side rear door) have been replaced. ford has issued a recall for this specific problem, including many 2012 focus models, however, my 2012 focus was not included in this recall. the dealership has not been very helpful.

Tl* the contact owns a 2012 ford focus. after closing the rear passenger door, the door latch failed. while driving, the front passenger door opened independently. the vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 52,000.

Driving on freeway at 65mph engine shut down without warning. no power steering and no power brakes. was able to coast to the shoulder. when tried to restart violent shaking. towed to ford dealer for repair. not diagnosed yet after 2 days. this car is a lemon. had transmission clutches replaced twice. had transmission control module replaced when it failed. have continuous wheel bearing noise that was brought into dealer under warranty and they never solved the problem.

While i was backing out of my parking space my passenger door had swung open

Driver side door swung open amidst driving down a residential street

The driver door latch fails to catch when closing the door, even when attempting to lock the door. as a result, the door does not secure and swings open while driving, particularly when turning to the right, and does not lock to secure interior and contents. the failure was first discovered while driving. as we turned right at an intersection, after having come to a complete stop, the driver's door flew open, almost striking a car driving in the opposite direct on the street we turned onto, narrowly avoiding an accident.

Tl* the contact owns a 2012 ford focus. while driving various speeds and attempting to make a left turn, the driver door opened independently. the vehicle was taken to the dealer where it was diagnosed that the door latch would need to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 38,000.

Driver's front door inoperable, won't latch at all. door remains unlatched, even when car is in motion (forward or reverse) after all other doors latch/lock automatically. driving the vehicle became unsafe, since the door can/will swing outward into oncoming traffic, that became a high risk for an accident. door had to be tied manually, to keep it from opening, while driving the vehicle to the dealership for repairs.

Tl* the contact owns a 2012 ford focus. the contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. the passenger in the rear had to hold the door shut due to the failure. the dealer was notified and stated that the part was on national back order and may become available in mid october of 2016. the dealer advised the contact to use a bungie cord to secure the door. the vehicle was not repaired. the manufacturer was notified of the failure and was unable to provide a more reasonable time frame to supply the part to the dealer. the approximate failure mileage was 55,484.

The 2012 ford focus referenced above has had issues with the passenger side rear door since april of 2016. randomly, the driver's notification center (information message) would show the rear passenger side door was ajar while the vehicle was initially being started & that same day while the car was in motion. note, i use the car only for myself & rarely ever use that door as i do not have children & usually have only 1 passenger if any. only a couple of days later, the door itself would fly open--regardless whether the car was "in park", being "revered" or being operated in traffic, whether locally or on longer distanced travel...highly dangerous, let alone distracting & unnerving. i called my local ford dealer(s) & was told that my car's vin was not covered or been involved in any kind of recall for such problem, even though there were several thousands of other ford focus vehicles which were covered.i literally had to operate my car which i need daily for work, & school with the seat-belt located in the rear rightside of my focus bound around the arm handle as to avoid having the door fly open. by this point, the door would no longer latch or close at all. even securing my car at night was impossible. if i locked the car, the alarm would randomly blare at all hours of the morning causing me & my neighbors to panic. meanwhile i would have to run to find my keys to deactivate the alarm. for a couple of months my car had to be parked unlocked every night because of this faulty latch. despite attempts to have my ford dealer help with this concern, no one ever called me back from autonation ford in sanford fl or from greenway ford in orlando. my immediate family has owned fords since i was a child & between us currently have 3 ford vehicles. however this particular 2012 focus is my (alexandra) 1st car & i must say i am extremely disappointed.

Recently i've had an issue with the starter. the dash stated the car battery was low, i have the car taken to a local mechanic where the battery is testing that it is good. the car will start in the mornings after resting and i don't drive as much as just to be safe while i try to figure out what's going on with this car. i've had this car fixed three times in the past year, once for the customer survey satisfaction (not a recall ford told me) to have the transmission fixed, another to have the steering module replaced and a third time to have the clutches replaced and that was done by a dealership to stop the lurching and jerking that the car does. i'm amazed at the callousness of a company that completely ignores the pleas of people who have almost crashed in their vehicles! no regard for their consumers what so ever!! i promise this will be the first & last ford vehicle that i ever buy.

Tl* the contact owns a 2012 ford focus. while driving 30 mph, the rear driver side door became ajar. the contact stated that the door did not close correctly nor was it staying closed. the door was being held closed with the vehicle's seat belt. the vehicle was not taken to a mechanic and no repairs were made. the failure mileage was unknown.

Driving down the road the rear drivers side door came open on its own, it has done this several times, it does not latch, and is very dangerous.

Door latch on the drivers side door flew open while in transit. driver made a right hand turn and the d/s door opened and would not latch closed after that. took it to a repair shop and they quoted me $500 to fix. looked up recalls and there are known issues with ford vehicles for door latches, yet no official recall on the ford focus.

My son and i were leaving a store in my 2012 ford focus and had just backed out of a parking space and i put the car in drive. the car rolled backward just an inch and lunged forward and we felt a "bump". got out of the car at that point to see if i had hit something or if something was under the car-there was nothing. got back in, buckled up and tried to go and the dash lit up with "transmission malfunction" i believe it said and wouldn't go at all. i turned it off and back on and from that point the car dash screen said "service transmission now." i turned the car off and called my husband in tears to come and get us. i just got this car a couple months ago and i ended up with a lemon. after i bought this car i noticed it becoming more and more jerky and lurching and/or rolling back. it was a progressive thing, constantly getting worse until finally it just gave. the car has been in the shop now for two weeks and i have been having to rely on sharing my husband's vehicle and rides from others and the dealership says that the part is on backorder. the latest is that when my husband called last week, he was told that it was on emergency backorder. when asked about a time frame, they said that they had no idea. it could be three days, two weeks, or a month-who knows? i am beyond upset and disgusted!!!!!! i am paying a car payment for a car that isn't driveable, have no idea when it will be fixed, and apparently they cannot get the parts. someone please tell me what to do!!!! i have never in my life had a car with a problem like this-and no idea when i will have my car to drive again! there needs to be a recall on these faulty transmissions-from searching the internet, i am far from alone in this issue.

Since march of 2016 i've had to deal with door latch issues. my driver side door failed to stay shut. luckily it was just sitting in my driveway and quit working overnight. the second occurrence was my rear drive side door flew open when i turned on a city street. lastly, the rear passenger door swung open while drive down another city street road. ford refuses to fix unless i pay close to $700 per door out of pocket.

I have no clue why these vehicles (including the 2011 focus, and 2011 & 2012 fiestas) have not been officially recalled. i have now taken my car in 8 times for transmission issues. i have had the clutched replaced twice (25k miles apart between 2 amd 3) and had the computer rebooted 3 times. the cars shutter, shake, stall, have a poor response (especially if you need to floor it for safety) and nothing! i contacted ford and pretty much told me tough, it is what it is. there is no fix for the transmission issue as a new system cannot be installed and really crappy parts are being used as a cheap alternative. my car is a safety issue and do not feel comfortable driving it.

While driving on i-75 from atlanta to tampa my driver side door just flew open while i was doing about 70mph. thankfully nobody was next to me at the time and i had twine in my car to tie the door shut.

Tl* the contact owns a 2012 ford focus. while driving 65 mph, the driver side door opened independently. the vehicle was taken to a dealer, but was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was approximately 80,000.

Door latch...specifically drivers side rear door.....failed to latch and still will not latch. came out from my work location and opened door, placed lunch box in back seat, shut door(i thought), got in and started car and warning system advised rear door not shut. got out and tried to shut door but would not latch any more. had to tie door with string to keep it from flying open going down the road.

The front passenger side door opened while driving and will not latch closed. the local dealer reports door latch failure as the cause. this is a major safety issue that has already been recalled on other models (fiesta, fusion, etc). ford motor company should also recall this part on the 2012 focus model as it's an obvious major safety issue as the door will open while driving.

Steering error code comes on more and more frequently. today it froze up on my girl while she was driving and she could have been seriously injured. ford and / or nhtsa needs to do something to get these death traps recalled. what's it going to take??

We bought my wifes focus with about 22k miles on it in june 2013. since then we've brought it in 4 times to have the transmission "shutter" fixed. as of today the problem still exists but it isn't bad enough for them to fix it again. it mostly shutters from 1st to 2nd gear reaching upwards of 2800 rpm. just shy of their 3000 rpm requirement. the car will shake and sometimes make a clunk and we're told to keep driving it.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle stuttered without warning. the vehicle was taken to a dealer where it was diagnosed that the transmission clutch failed. the vehicle was repaired under warranty. seven months later, the failure recurred. the vehicle was taken to a dealer where it was serviced for the same failure. in addition, the vehicle was unable to shift gears and the engine indicator illuminated. the vehicle was towed to a dealer where it was diagnosed that the transmission clutch and transmission control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 46,000.

The power steering assist fault illuminated when i started my vehicle, along with no power steering when i would turn the wheel. restarted the vehicle multiple times with the same result.

Door latch failure: driver's side door swung open while driving.

My son and i purchased this vehicle used. we had no previous information about all the problems this make and model have had. the cars transmission went out at around 98,067 miles. 07/20/16. well exactly 600 miles and $2400 dollars later it went out again. ford has told us that they will not purchase the car back or pay to fix it properly. my son is to leave next week and will be driving from indiana to seattle. if and when the dealership is done fixing a second time i'm absolutely afraid to even let him drive it that far. this is very unfair to us to let this problem not be recalled. it is not only us but many other focus owners that are stuck with these horrible cars. if something happens to my son on his way to seattle there will be hell to pay!!

As of september 2, 2016, 3 times within past 2 weeks after starting vehicle get error message "steering assist fault" and there is no power steering. after turning off vehicle and restarting the error has been cleared. concerned of total failure which looks to be ~$2000 to repair or failure while driving, on nhtsa webiste there are 254 steering complaints for 2012 focus, around 50 for 2013 focus and 50 for 2014 focus. there were 5 complaints for 2011 focus which is last model that did not have epas steering. clearly there is a design problem with this epas steering system, am hoping ford does the right thing and recall this to alleviate unhappy customers and potential safety problem.

Tl* the contact owns a 2012 ford focus. while making a left turn at 20 mph, the rear passenger side door opened independently and the audible door sensor activated. after stopping the vehicle, it was discovered that the door failed to latch. the cause of the failure was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 70,100.

Tl* the contact owns a 2012 ford focus. while driving approximately 35 mph, the steering assist module warning indicator illuminated and the steering wheel seized. the contact had to turn the ignition switch off and on to be able to resume driving. the vehicle was not diagnosed nor repaired. in addition, while exiting the driveway, the vehicle jerked and lost power. the manufacturer was made aware of the failures. the approximate failure mileage was 87,025.

In june 2016 my driver's door latch broke and my door would fly open as i drove it. i was informed there is no recall for the ford focus 2012. i paid the $385 for repairs. yesterday my passenger door had the same problem. i am getting nowhere by calling the national ford number and i am getting nowhere with our local dealership. some ford models have been recalled, but not mine. i am fearful to have my grandchildren in the car with me. who knows when the back doors are going to break since both front doors have broken?! fortunately i was in a parking lot both times the doors broke. it is very difficult driving home 30 miles while holding a door shut.

Driver side rear door latch failed while pulling out of my driveway. the left rear door open light illuminated and the door swung open. tried to close door but the door will not latch close leaving vehicle non operable. ford says my vin is not covered in the attached recall notice, although it meets all criteria of notice. also local ford dealer was not able procure new part because of availability. customer service just said they were sorry. i now have an inoperable vehicle and by every indication it should be covered under this warranty. other wise it will cost me over $400.00 to have this fixed if they ever are able to get the part.

Car front driver door won't latch, it happened when i was driving in the highway when my driver door just widely opened in the middle of the highway at 65 miles an hour!!! ford issued a recall for the specific model but my vin number is not included for the recall! it's very dangerous and unsafe, i feel in danger when i need to hold the door when driving because the door opens wide when i make a right turn.

Takata recall the door latch on the driver side unexpectedly stop latching shut. was parking the car in a parking lot and went to close the door and it would not lock or close. the door does not close and when attempting to close the door it bounces back and does not latch shut. had hold the door shut in order to drive home. researched ford for recalls and found that the 2012 ford fiesta and the 2012 ford fusion were recalled with the same problem.

On august 17, 2016, i was driving my focus and while turning a corner, my steering seemed to lock up. i couldn't turn the wheel. i braked hard because i was headed into parked cars. i was able to reverse and park good enough until tow truck arrived. i had it towed to ford dealer in santa monica, ca. the service agent told me that my battery was low and caused my steering issue. i informed him the battery was only one year old. he replied that it had a bad cell. he told me if i put a new battery, it will fix issue. i authorized replacement and picked up my car the next day. on august 26, 2016, i was in my car and a warning popped on my dash, "battery low, check manual." i drove it straight to ford. the service agent checked my battery and alternator and said they both were good. he first told me that warning always comes on when you turn key on but don't start engine. i told him it had never popped on before in the four years i've had the car. he insisted i just hadn't noticed it before. i told him i'm sure that it never happened. so when he test drove it, he switched up his opinion that the warning was referring to the key remote. i asked how because it showed a symbol of the car battery. i told him i hope you're correct and it is just the remote because i was worried that the steering would lock again after he previously said that it went out because of low battery. so i proceeded to drive back to where i was staying and when i turned into a driveway to turn around, my power steering went out. i was not strong enough to steer it well,but was able to reverse as close to curb as possible and again waited to be towed back to ford. end result: they had it for four days, drove it for 72 miles and hooked it up to a diagnostic machine. they could find nothing wrong. i'm afraid to drive my focus. i feel like the steering could go out or lock up at any given moment.

I am an owner of a 2012 ford focus. the driver door latch suddenly gave out and will not securely shut. the door will close, but will flap open. this is extremely dangerous and expensive fix. you can see how this is frustrating when the latch gave out on its own. thankfully, not while i was driving. please keep investigating this issue for it should be an issued recall. this is a must to keep all focus owners safe and secure while driving. thanks.

Parked up and vehicle was stationary. rear passenger door was opened to get bags out, then when shut would no longer latch. no process would make door latch, door ajar light remained on. secured door temporarily with cords. took car into future ford of clovis ca, they were not interested in the slightest to hear my concerns and to how dangerous this could have been had door swung open if i'd been driving. i pointed out the many incidents i noticed on various websites and that fiesta's having same parts had been recalled and repaired. they were only interested in charging me to investigate problem and see if the lock was the issue. if the guy had stepped out from behind his counter and just looked i think he could have confirmed it, but wanted to charge me a $100 to do that. i ended up purchasing parts from ebay and installing it myself. nothing to say this one won't fail at any time. i have no confidence in their safety latches what so ever. as for future ford of clovis disgusting attitude towards vehicle safety only interested in $$$$$$$$

Power steering failure- started with everyonce in a while id get the error notice of power steering failure so i would turn off the car start it back up and fine, it started to happen more frequently to the imbarrassing point of having to turn on and off the car 5-10 times just to have power steering, then i got a letter to update my car's software to help fix the power steering issue, i got the software update and 3 months later total failure, i now have zero power steering and now ford wants me to pay $2200 to fix it, when it failed i almost crashed into another car with my kids in my car on the freeway, needless to say we are greatful to be alive, sad thing is all other models from 2011-2012 with the same exact power steering system get a recall why not the focus? i wish i would have known before i would have never bought the car, ford is a scam and doesnt back up its product, the power steering is broke because of their defective product

Our 2012 ford focus all of a sudden lost its power steering capabilities making the car extremely difficult to steer, turn or control. my 20 year old daughter who drives the car daily is of slight build, so her safety was at jeopardy behind the wheel. this problem occurred while she was driving near our home on 9/6/16. i drove it immediately and found it very difficult to maneuver, so i brought it to a ford dealer that same day. on 9/7/16 i was told the rack & pinion electronic system failed and the repair costs are over $1900. i feel this is a safety issue that ford needs to address and pay for the complete charges. the vehicle is unsafe to drive at this point until the expensive problem is resolved.

Backing up, vehicle assist warning and loss of power steering occured.

On august 2nd, 2016, the back door latch on the driver side failed, and it will no longer hold the door closed. i had opened my back door to put my backpack in the backseat, and when i closed the door, it closed completely, but would not latch and hold the door shut. i now have a ratchet strap going from back door to back door, holding my door closed.it was stationary at the time. i didn't think too much about it beyond i needed to get it fixed, until i went to the ford dealer to order a replacement part. i was told by the parts associate that the latch i needed was on back order. after a little research i found that ford has recalls on the same model year fusion and fiesta for this same failure, and there are some complaints surfacing about the focus. side note: 2 weeks later, i am still waiting on the replacement door latch mechanism. it really makes me think that ford used the same part in the fiesta, focus and fusion models.

When i went out one day to leave work the back driver side passenger door latch no longer worked after i opened the car. i can't drive the car at all without the door flying open. i tried to secure it but the weight of the door breaks all strings/ropes. i resorted to a bungee cord. when i take turns the door still opens but closes shut. i have a baby that sits in the back seat so i was scared and took it into the dealership. they are telling me since its not an active recall yet that they will only repair it for a discounted rate of $350 but the part is on back order. i told them this was unacceptable as i have a baby in the backseat and it's a huge safety issue. interesting enough, at first when the rep. thought it was covered under a warranty, he told me he could not release my vehicle to me because it was a safety hazard. now that they might not pay for it, it's ok to be released. very disappointed in ford. i am still waiting to hear back if they will pay for it but again, the part isn't in yet either. i am also not able to secure my car anymore because with one door always open the doors will lock but the alarm doesn't work.

The driver side door latch would not latch. i have read that this is a common failure not only in the focus but in many other ford models many of which have already been recalled. the car was luckily stationary when the failure occurred.

Today i was going home from work and my door opened and closed way too fast but i thought nothing of it so i just kept driving. as i drove off the door swings open on me. well i stopped to take a look at all of my doors and then the back drivers door jammed on me and wouldn't close. so i tied a rope to the door to hold it tight and i held the font drivers door as i drove home for 1 hour! i managed to unjam the back door but my car is unable to close in the front so now i have to worry about a dead battery in the morning. when i called ford they told me i have to pay out of pocket because there is no recall for my car when i have seen this complaint for over 400,000 ford focus cars! i live in florida how am i suppose to get to work in this heat? how am i to trust ford if they wont even help me. i need answers my car in unsafe right now

At 9829 miles (11/2013) noticed transmission slipping, jerking, crunching and clutch pac and seals replaced and tcm recalibrated. at 16839 miles (8/2014) brought in for hesitation and shudder and told nothing wrong. at 29324 miles (2/2016) brought in for losing power and surging forward and clutch pack replaced again. at 33k miles car would not move forward in middle of stop and go traffic on coronado bridge. finally did move after about 30 seconds and then flipping in and out of gear and driving terribly. afraid to drive. brought it in and they are replacing transmission control module. now i am afraid to drive it period. i limit my driving now and would never take it on a long distance drive.

Driver side rear door will not latch. i was parked and opened my door from the inside got out and tried to shut the door and it will no longer latch or lock

Since 1 month after buying this car every time i stop driving and start driving it hesitates. sometimes when i stop it just keeps shaking. i never reported the issue because some people say it stops. it has been 1 year and 2 months and it has officially gotten worse. at times when i turn the car on it takes some time to start up. can some one help me please

I bought my car in january 2012 - the car ran great for the first 8 months, it was a smooth ride and the acceleration was quick. that year i drove almost 30k miles up and down the california coast. towards the end of that year i started to notice my car wasn't running the same, the acceleration lagged and when i would accelerate from 0mph to 20mph it would shake - felt like the transmission wasn't switching gears properly so i brought it into ford where i originally bought it in seaside ca in monterey county. they ran some tests and said it was fine and that what i was feeling was from the new engine ford had created to help their cars run efficiently and not use as much gas. i also brought it into ford santa monica in los angeles ca several times with the same issue - this went on for years and they always said the same thing. in august of 2015 santa monica ford finally discovered that my car indeed had a recall and needed a new clutch, but it was back ordered. on january 18th of 2016 my girlfriend and i were driving on the 405 south headed to orange county. my girlfriend was driving about 65 in the carpool lane - all of a sudden the gas pedal stopped working and the rpms were flooring, but the engine couldn't catch - we had to get over 5 lanes before we ran out of gas and were almost killed by a huge semi/18 wheeler that was driving over 70mph. i had my car towed first thing tuesday morning because monday was a holiday. santa monica ford said it was fine, that friday the same thing happened so i brought it to ford star lincoln in glendale. i've had over 4 cases with ford corporate about my clutch and transmission issue and every couple months they change the regional manager i was dealing with and every single case has mysteriously been closed for no reason. when i call ford to ask why they are closed when they haven't been resolved and they say they don't know.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the rear driver side door independently opened. the vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage and recall details were unknown.

When i am in park starting the car,. the steering wont work. a message comes up saying the power steering asst system is out. does not steer at all. i turned the car off and on about 3 times then it went away there is an electric motor no pump. .i called to complain and ford says there is not recall. they do however recall other models with the same problem. if..this is not a safety issue i don't know what is? the steering motor goes out? what if it happens when i am on the road. they already told me they wont fix it. it is clearly a recall issue and they wont fix the lesser models

Door lock stopped working while driving door opened on turn. have to hold the door closed to drive or tie rope to door. major safety hazard drivers door. vin not in recall but fits all symptoms live in warm area in southtexas.

On two separate occasions the door latches (rear passenger and rear driver side) on the vehicle became stuck open/locked. one occurrence resulted in the passenger rear door fully opening while making a right turn the other incident (8/24/2016) involved not being able to close the rear driver side door, latch was stuck in the lock position and would not allow for full closure.

Transmission dangerously erratic, underpowered, bucking, lurching,fading out on acceleration from stand still. worse when temperatures are above 70 degrees f. ambient temp. have had all the service done as per customer satisfaction programs from ford. have had it services for transmission chatter issues at 46k, 54k, 59k, 77k. at 59k ford service replaced clutch with "f asy". clutch was supposedly replaced at 30k. dangerous when trying to speed up to enter traffic, traffic circles, or avoid contact with other vehicles. turning causes a great deal of shifting vibrations. regular automatic transmission mode is lagging and unresponsive in normal driving and lagging in city traffic conditions. from standstill i have had the car lurch and buck forward. also the car rolls backward in drive on a hill. this ford had marketed as a feature to not happen. ford announced the powershift transmission as " powershift will deliver the fuel efficiency of a manual gearbox with the convenience and ease of a premium automatic transmission … the announcement goes on to say "powershift provides the full comfort of an automatic with a more sophisticated driving dynamic, thanks to uninterrupted torque from the dual-clutch technology, which consists essentially of two manual transmissions working in parallel, each with its own independent clutch unit. one clutch carries the uneven gears – 1, 3 and 5 – while the other the even gears – 2, 4 and 6. subsequent gear changes are coordinated between both clutches as they engage and disengage for a seamless delivery of torque to the wheels." the product is the furthest from the description and dangerous on top of the rhetoric. http://www.autoblog.com/2009/01/21/ford-officially-announces-dual-clutch-powershift-gearbox-for-201/

My car's steering wheel got stuck with a notice saying "power steering assist fault". the first time the problem occurred the car was backing up, and the problem went away when i parked and restarted the car. the second time the problem stayed... the cost to fix the problem was estimated at about $2000 (parts and labor) at the dealership. the mileage was around 60,000 at the time. last week (08/12/2016, at about 72,000 miles), a warning came on about a door being open while i was parking. it was the one at the back on the driver's side. the door would not lock, so i tied it with a seatbelt to keep driving. since then the car goes into panic mode now and then when i leave it locked, probably because the door moves and it feels like someone mechanically forced the latch open. i somehow feel lucky that none of the problems occurred while driving in traffic, but i am now concerned about something else failing (like a door flying open) in worse conditions.

While going down the road my driverside door swung open. once stopped i was unable to get the door to relatch to close. this was a couple months ago. the door is having to be held closed with a rope whilst i crawl through the passenger side door which is very difficult. having 3 kids this is a very scary safely issue. the latch will cost 300-500 to fix. i feel like this is an error in the making of the vehicle and that ford should fix the door latch at no cost.

My door latch stopped working on my front driver's side door, seemingly out of nowhere. i noticed the issue when i had parked at work and the door was not staying shut after locking it.

Driver door won't close. car was in motion when door just open. it will not close. stay's ajar.

Was driving down the street when the drivers door came open and would not shut or latch.

Our vin number is not covered under the current recall. while driving our rear passenger door popped open and will not stay closed. we had to bungee cord closed it for a month and a half until the back ordered part came in. now we are paint $800 to have it fixed.

Left side rear door flew open on a turn, (surprised) pulled over to close door but it would not latch. i am now driving around with the door strapped closed. went to a ford dealer to get fixed but the cost is too high for me right now. very dangerous and this is something that should not happen on a newer car.

We have had our 2012 ford focus for 3 years. in the last year, the door latch that keeps the door shut, has broken! the first incident happened june 2015. we were in a parking lot and our passenger tried to close her door (back left) and it wouldn't stay shut. unfortunately, she had to hold the door until we made it home safely. we didn't think much of it at the time, we figured she'd probably slammed it too hard or got the seat belt stuck. we purchased the part for $120 and decided to fix it ourselves since the dealership was charging $600! fast forward to two days ago. we were on our way back home when my husband turned left and the back right door swung wide open! our 15 month old son was sitting in the back, and i frantically told my husband to pull over, thinking that maybe somehow he might've opened it- although his car seat rear faces and its physically impossible for him to have been able to reach the handle since his car seat is in the middle. we pulled over, and after multiple attempts to shut it, we finally realized what was going on.the latch had broken again, but this time on a different door! we contacted the dealership and they can't do anything because it's not on recall.they were anything but helpful or understanding! i don't get why this hasn't been taken care of because after going online, i have seen thousands of people with the same complaint about the exact vehicle! this is a huge safety hazard and should be dealt with immediately! how many incidents need to happen before it is resolved? does someone need to die? i shouldn't have to worry about this issue on a car that's only 4 years old! needless to say, my husband and i will no longer be buying a ford ever again and will be getting rid of ours, as we do not feel that it is safe for our family. nor do we want to stick around and have to pay for all four door latches, should they break again.

Power steering failure. happened 4-5 times when i start the car. power steering will not work and i get a message that "steering assist service" needed. turning the car off, restarting usually fixes the problem but i worry what might happen if it fails at 70 mph in traffic. i see many complaints of the same issue on the web. i am surprised ford has not addressed this very common problem.

The driver's side doors, both front and rear, flew open while i was driving on two separate occasions. the first time it happened affected the rear driver's side door. the passenger who was in the rear behind the driver almost fell out of the vehicle. had it not been that i was driving on a residential road, this might have happened. the second incident affected the driver's door, and happened while i was operating the vehicle while accelerating to enter the freeway. neither door latches shut, and i have had to resort to the use of bungee cords and cables to secure the doors. obviously, this is a very unsafe condition that needs to be addressed by the manufacturer. i called my local dealer and they told me that my focus was not one of the units recalled, even though the problem is exactly the same as that experienced by fusion, fiesta, and other ford models. the first incident occurred on or about 8/3/16, and the second on 8/17/16.

Door latch recall my vehicle's driver side door swung open while making a right hand turn on a busy highway street and would not latch back when attempted to close. i took the car into the dealership to be repaired. the same day i researched and found a recall that went into affect on 8/4/16 that describes exactly what happened to me and covers the exact criteria of the recall to include, make, model, year of manufacture and location it was manufactured. the dealership advised there was no active recall for my vehicle so i escalated to the manufacture. after speaking with multiple ford customer case associates they opened a case advising me that it appears my car is eligible for the recall but because the recall was so new that none of the consumers vin numbers have been tied to the recall, therefore, they could not assist me. the dealership is advising me that i need to pay for this recall work and when they eventually add my vin tot he recall that they would reimburse me for the repair. i do not feel as though i should pay for this repair out of pocket due to the known recall that exists. ford was unable to assist me with the recall repair and the vehicle is still sitting at the ford dealership awaiting repair.

Making a right handed turn into a parking lot and the driver side door came open. after getting stopped and trying to close the door i noticed that it would not stay shut. the door has to be held shut when driving, only was to get it to stay closed is to drive down the road so the auto locking turns on and open and close it several times for the door lock to catch it. talked to the dealership in ennis, tx on 08/09/2016 (9days ago as of this writing) and they refused to fix it unless i paid "around $600" for it. tom, the guy i talked to said that there was a recall on these cars but my vin fell out of the range and ever though it was the exact same car with the exact same problems the recall was issued for since my vin had not been listed they were not going to take a proactive approach. last thing he stated was that since i had a extended warranty that they may fix it under that. how ever after dealing with ford on a horn issue i know that anything not exactly listed under the warranty does not fall under its protection. before we got off the phone he said that he (tom) would looking into it and get back to me. over a week ago and counting.

Ford has a transmission with dry clutches. this transmission has stranded many people in very unsafe situations. the transmission just stops working while driving. many complaints have people left in the traffic lanes and the cars simply will not move. fortunately for me i was not on the freeway, but on the feeder to the freeway, and the car just stopped moving. the engine rpm's dropped like it was running out of gas. then the engine rpms picked up but it wouldn't move. tried putting it in reverse and still wouldn't move. the tow truck driver had towed this very same car to the dealer 8 months ago. the problem is that the transmission is of such poor quality that the vehicles are in the shop on a regular basis, costing us huge amounts of money to fix. i bought the car 7 months ago with an extended warranty. the car has shuttered and the transmission has slipped pretty much from the time i got the car. reading many complaints about the car, some from brand new owners in 2012. really need to research this transmission and engine for that matter.

My drivers side latch failed on me one day, while i was driving and an alarm went off saying the door was open. i made a right hand turn, when my door began to swing open. luckily, i was at a complete stop before turning. my car had about 70,000 miles on it, when the incident ocurred. i took it to a mechanic and they said the latch rod was broken and had to be replaced. they told me to go to ford and see if there was a recall on it. went to the ford dealership and they said there wasn't a safety issue recall and it would cost $500 to repair it. i don't understand how that's not a safety issue, when now i have to tie a bungee cord to keep it somewhat closed.

Drivers door opened during a turn. door would no longer latch closed. this car was in dallas tx till about 3 months ago. i am the original owner.

The door latch is broken, and the door will no longer close properly. when exiting the vehicle, we noticed the door would no longer close.

The front driver's side door latch will not engage. the latch mechanism itself will not stay in the closed position.

2012 ford focus driver's side door will not latch. in order to keep the door closed i have to hold it or keep it tied down. due to how unsafe it is, i can no longer operate this vehicle until the issue is resolved. the warning light does appear that the door is open while driving.

My wife was backing out of our driveway and beginning to pull off and the driver door just flew open. the latch will not secure the door. she could have been seriously injured. my local ford dealer is hub city ford in crestview fl. and they said i have to pay for the repair.

Driver's door flew open almost hitting oncoming truck while driving my daughter to school. ford dealer could not guarantee same day fix, local mechanic had to order part, entire door mechanism plus labor $450 and one missed day of work.

The rear door latch to our 2012 ford focus has broken under normal use and the door will not latch. fortunately we were not driving the car when the latch broke. we are now forced to use rope and bungy cords to keep the door closed. the car is unsafe in this condition and is susceptible to theft because it cannot be securely locked. ford has told us our vehicle is not included in the recent (august 4, 2016) recall notice of 830,000 cars and we are forced to pay over $600 to get the repair made. this is a serious safety issue and all i am getting from ford motors is a willingness to refund any money i pay to fix the car in the event the car is included in the recall. i do not want to have to chase after my money nor do i want to drive an unsafe car because of a technicality ford is relying on to avoid stepping up to make this repair. thank you for your assistance with this matter. *tr

My drivers side door opened while being operated and would not latch shut. i tried several times to shut it and it would not stay shut. i had to finish my drive to work holding the door shut. im glad it was a door that i could hold shut because had it been any of the other doors, there could have been a collision. i had to have the door repaired myself since it is not under warrantee. i understand that other models were recalled and mine wasn't because a different company made the spring which is apparently what failed. im sure that both companies made the spring to the same specifications and that the fault is in the design not the company that makes the springs.

The passenger windshield whiper doesn't work

My 2012 ford focus drivers door latch is broken, this car has 36000 miles on it and ford wants several hundred dollars to repair. i feel like this is a flaw in the car and should be covered by ford. this happened while turning a corner.

I purchased this car used in may of 2015.. i immediately noticed the car running shaky and attributed that to bad fuel. it was intermittent and would come and go. may 2016, my husband, son and i are traveling to his track championship and were stopped at a red light. the light turned green and my husband stepped on the gas to accelerate. the car jerked us all forward hard and would not accelerate with cars honking behind us. we had a message “transmission malfunction service now”. he called a ford service center and was told my transmission was under two separate recallscar fax report shown at the dealership). we had the car towed to the ford service center. they explained that there are three steps to try to get this corrected. they performed the first step which was to reprogram the transmission control module. i was driving to work the next day and pulling out into a busy intersection. my car jerked me forward hard and doesn’t accelerate and i am facing traffic from both directions. i crept out slowly, shudder, shake, shudder shake and narrowly miss a collision from both directions and had the same message “transmission malfunction service now”. i had my car towed for the second step of the recall. the second step is to replace the transmission control module. i am pulling out of a local store and again my car jerks me forward hard and failed to accelerate with a logging truck coming upon the driver’s side of my car. once again, i narrowly escape another collision. third step of the recall which was to clean the clutches. i got the car back and a week later. again, my car jerked us both forward hard and wouldn’t accelerate. my son is yelling “mom, get going they are going to hit us” as he is looking back at a car that almost hit us from behind while my car fails to accelerate.

The driver's side rear door will not latch. the latch looks broken compared to the other rear door latch, but unknown specifically what part is broken. the door latch broke when parked in our driveway. my husband opened the door to get something out of the back and when he closed it, it bounced back slightly and would not close. no injuries as a result of the latch breaking. ford says (in a call on 8/16/16) our vin is not a part of the recall and will not tell us if the latch on our car is the same part installed on vehicles that are a part of the recall. our ford service dealer is backordered on the part and will not have it available until aug 31st, and ford will not pay for the fix, which is estimated at $500-$600.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering and the power steering assist failure warning indicator illuminated. the vehicle was taken to the dealer, but the diagnostic results were not provided.the manufacturer was notified of the failure. the contact referenced nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 35,000.

The horn has stopped working after 31000 miles, the relay and fuse have both been checked and are still good. i noticed it when i locked my car, and then when i pressed the panic button there was no sound as well as when i pressed the horn button. the horn should not be out on any car after only 30k miles, these cars seem to be wired badly which is a shame.

Tl* the contact owns a 2012 ford focus. while driving approximately 25 to 35 mph, the windshield wipers activated on their own and the contact noticed smoke and flames under the hood. the contact pulled over and called 911. the fire department extinguished the fire. neither a police nor a fire report were filed. there were no injuries. the vehicle was destroyed and towed to the contact's residence. the manufacturer was not notified. the approximate failure mileage was 44,000.

The driver door will no longer latch. the door will close completely but the latch does not engage to hold the door closed.

The door latch on my rear passenger door failed and the door flew open while the car was in motion. when i turned right out of my complex was when it opened. ford issued a recall on vehicles including 2012 ford focuses regarding this issue but did not include vehicles bought and registered in the state of tennessee, where i live. i believe that because my car has demonstrated the problem that the recall addresses, they should be fixing it for free as part of the recall. i just had to pay $226.00 for the part to fix my door, and the part was on back order for a month.

When i come to a stop....and then have to start up again...the car doesn't pick up the speed. it stutters and will not get moving for a bit. and then it does. sometimes scary as i am turing into on coming traffic and can't get moving. this happens on city streets after stopping. on a few occasions it has happened while driving on the highway, like it has lost a connection.

As i was driving my 2012 ford focus the door all of sudden the driver rear side door opened. i pulled over and tried to shut the door but it just bounced back open. this is a big safety hazard and i'm not quite sure why i should to pay for the repair as this vehicle is not that old for this to be happening and i've also heard a lot of complaints from other consumers having the same issue. good thing no one was in the back of the vehicle when this occurred or the results would have been devastating. i'm hoping there will be a recall for the door latch soon.

Driver door latch failed while driving on highway, slightly turning right to change lanes. diver door opened, and latch would not re-engage. door had to be held shut until it could be safely parked, then tied shut from inside to travel to dealership.

My 2012 ford focus has started to idle rough and stalls occasionally when slowing or stopped. after taking it to the dealer for service they informed me that the canister purge valve had stuck open causing suction in the tank and resulting in the top of the fuel tank to cave in. they said that i needed to have the fuel tank, fuel pump, purge valve and canister replaced for around $2000. this is a known problem with a tsb from ford however there is no recall so i am forced to pay the dealer to fix the problem. with such a widespread problem ford should own up to the defect and issue a recall.

The door latch assembly failed on the driver door, where the latch pawl and spring have broken, identical to the issue with the ford fiesta & ford fusion recalls. having worked at ford, i know the fiesta & fusion are near identical platforms that in the mindset of commonality of similar parts or the global world car strategy espoused by ford for nearly a decade now, such a device would in all likelihood use the exact same latch pall and spring in all three platforms/vehicle make. the incident luckily occurred while stationary, but while shopping on 8/17/2016 and the door will not latch or lock. my wife proceeded to hold the door closed for the 7 mile return trip home through afternoon rush hour traffic, she is less than thrilled. being this is a direct safety issue, need guidance in how to force ford to correct their obvious responsibility on the issue as frankly no car oem should be held guiltless for such a safety device failure within 5 years of manufacture. supposedly there is a recall potentially expanded to include the ford focus coming soon, but i need to do so now as the cost of the assembly and labor will likely approach $600 or more as the assembly oem cost to retail is over $300 alone.

Door latch on both front and rear doors fails to operate. doors cannot close.

Power steering doesn't immediately come one when car starts, the yellow information light appears, have to restart the car to get it on. this was the first week it started. it went out on a nasty curve going 55 mph and almost caused a major wreck and also on the interstate a few hours after that. i had to leave it set a while and restart it before i had power steering. this is very very dangerous!

While driving on the freeway the rear driving door flew open. car to the left of us had to swerve to avoid taking the door off. my daughter was sitting next to the door. and was trying to hold the door closed until i could pull over safely. this is is extremely dangerous to have to this happen to anyone!! took it to ford and they said yes they are backed up with cars with same problem. what the heck?! and these are the same latches recalled in other vehicles!!

Door latch on back side door has failed and i was told that my vin number is not on recall list. while at home went to close back door and it would not close.

The driver's door latch has failed and will not close the door anymore. dealer says the recall does not apply to 2012 ford focus

My family and i were preparing to drive from our home when my daughter told me the rear door would not close. after researching on the internet, i find that this is a common issue with some models of ford cars. i took my car to a ford dealership but have been told that although it is in fact the same defective part described in a recall, my vehicles's vin number is not included as a recall. my door will not stay closed and i can't risk transporting my children as a result. ford says it will cost me five hundred dollars to repair the part that has already been deemed unsafe and is being fixed at no charge in other vehicles because they have different vin numbers.

As of august 7, 2016 the driver side door latch fails to latch in the closed position. malfunction was discovered when i returned to the parked vehicle at the grocery store. prior to this there was no indication that the latch function was failing. obviously this malfunction is a serious safety and theft concern.

Drivers side door latch broke and door does not remain closed/latched while car is in motion or sitting still. cannot secure my car nor can i safely operate my car since the door will not close. this is the second door latch that is defective in my vehicle. now both driver's side doors will not remain closed. front and rear door latches are defective.

On the passenger door, drivers side, i found the door open when i was walking to my car from work. i was fortunate that no one stole anything. i then discovered that the door would not shut. it did not look like a break in and i was informed by the mechanic that there is a problem with the door latch.the mechanic said the door latch was very poorly designed. i researched the problem and it seems this door latch problem is happening with other fords as well. i consider this is safety issue because the door could have swung open when i was driving. i tried contacting ford to discuss this problems but they have not been helpful. apparently there are no recalls on this. currently i am concerned if the other doors will have the same problem-door latch issue.

The door will not latch closed. the driver's side door immediately swung open when i attempted to drive the vehicle. i was unable to ever close it again after that. it just leans in place, but it never latches.

Driver's door latch failed and door would not close. car was parked and i had it locked it with the remote control. had it repaired by my mechanic. concerned other doors will have the same problem.

2012 ford focus. consumer writes in regards to vehicle rear door latch failure. *smd the consumer stated when his wife tried to close the left rear door, it would not latch. also, the right front door would not latch either. *jb

While driving on freeway, transmission failed to provide power upon acceleration

My daughter was leaving a friends house and when she tried to back out the electric power steering light came on. the steering wheel was very hard to turn. she restarted the car and it was fine. she was leaving the ice arena and the same thing had happened again..i have an appointment with the dealer but he wasn't aware of any recalls.. very dangerous id the steering fails while driving.120,000 miles

Driver's side back door opened while vehicle was being driven. spring forcing latch to secure is evidently broken. vehicle was going straight at approximately 30 mph.

Tl* the contact owns a 2012 ford focus. the contact stated that the rear driver side door latch was defective. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the latch was repaired. the manufacturer was notified of the failure. the failure mileage was 97,000.

Faulty door latch. ford will not honor its own recall notice published in news papers throughout us. cost for replace is over $500. door latches have failed while driving. my latch failed while in park, but door would not close. from abc news article "ford is recalling about 830,000 vehicles in the u.s. and mexico because parts in the side door latches can break and the doors can open while the vehicles are moving. the recall announced thursday covers certain 2013 to 2015 ford escape suvs and c-max cars, and 2012 to 2015 focus cars. also included are 2014 to 2016 ford transit connect vans, and ford mustang sports cars and lincoln mkc suvs from 2015." ford says a faulty spring part can break, stopping the doors from latching. the company says the rate of problems is higher in states with high temperatures and sunlight exposure, so the recall is focused on all of mexico and 16 states mainly in the south and west. states included are alabama, arkansas, arizona, california, florida, georgia, hawaii, louisiana, mississippi, new mexico, nevada, oklahoma, texas, utah, oregon and washington. dealers will replace all latches in the recall states and mexico. in other states they will replace the latches if they break. the company says it knows of one crash and one injury that could have been caused by the problem. the recall will cost ford about $270 million, and that figure will be included in the company's third-quarter pretax results, ford said in a filing with the securities and exchange commission. door latches have been problematic for ford during the past two years. in may of 2015 the company had to recall 692,000 small and midsize cars for a similar latch problem. at the time, the u.s. national highway traffic safety administration warned owners of the cars to get them repaired as soon as they get a notice from ford."

While driving my vehicle on 08/03/2016 at approx. 8pm, my driver's side front door opened. at the same time, the dome light came on, and a warning appeared on my instrument panel. i managed to pull the door closed. after pulling over and stopping, i repeatedly attempted to close the door. it would not latch. this leaves my car undrivable and unsecured (even when my vehicle is locked, the front driver door does not lock, as it will not latch).

The back door latch does not close and the door opened in on its own now will not stay shut safety big time i could have been on the freeway driving with someone sitting in the back seat now i have to pay 430 to ford to fix something that is a major problem and safety concern

Front driver side door would not latch properly, allowing the door to swing open while driving. i noticed this driving out of the parking lot at work. extremely dangerous and could have caused damage to my vehicle and others on the road. vehicle is unsafe to drive, and ford has issued a recall for this issue (https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.html) but my vin isn't one of the affected numbers.

I was parked in a parking lot. i got out to look for something in the back seat. i found what i was looking for, closed the driver's side passenger door and got back in the driver's seat. as i was backing out to leave, the back door that i had opened flew open and the warning light that a door was ajar came on. i could not get the door to stay closed. i had to tie it to something in the back seat with plastic bags which was the only thing i had. i took it to my dealer and was told that the door latch was on "back order" and it would not be available until september 2016 and would cost me $400 to fix because the vehicle had not been issued a recall....yet. so i have to figure a way to keep the door closed, not secured, until they can get the part in.

I was driving on a city street travelling 50 mph when my car started to stall. i hit the gas and my car jerked and stalled again. then my car read a message that said "transmission malfunction service now." once i was able to get to a safe location, i parked my car and it made some funny sound almost like a clunking noise. this is not the first time my car has stalled out and had transmission issues. this is actually the third time i have been driving my car and been scared out of my mind due to my car stalling out while driving.

The front driver-side door latch will not engage. i made sure the latch is not closed shut before closing the door. the door latch bar attached to the car goes inside the open latch seamlessly, however the latch will not hold. the only workaround i have found is to hold the door closed, lock the car, then push the door open and shut it again. only then will the latch engage. when this first happened, the vehicle was in motion. i was driving from a restaurant and the "door ajar" light came on, the vehicle map said it was my driver side door. i tried to close it while driving on the highway, no luck, until i came across the workaround mentioned previously.

Vehicle in motion driving about 60-65mph on the highway, the check engine light turned on the dashboard. vehicle could not accelerate felt as if on neutral. i began to lose speed and had the fortune no incoming vehicles were behind me. i shut the car off once on the side of the road. vehicle after being off for 15 minutes was able to drive but reverse gear was none functional.

Tl* the contact owns a 2012 ford focus. the contact stated that the power steering failed when the engine started. the power steering would not perform correctly until the engine was restarted. the failure occurred often and the contact stated that the vehicle was unsafe to drive. the manufacturer was notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was 117,000. updated 09/28/16*lj *tr

Rear driver side door not latching. opened it to get personal stuff out and went to close it and the door just bounced back. looked at the latch and it doesn't stay up.

The driver side door opened while i was driving, and now will not latch at all.

Driving on the freeway my driver door just flew open. now it won't shut unless i lock the door first in the slot in the door jam then close it. there is a recall on the same year on the fiesta, fusion, and lincoln mkz. this needs to be addressed as this is a safety issue, lucky i had my seat belt on like you should always but the door could have hit another car and cause an accident. i am lucky that didn't happen....

This is the 3rd time that this vehicle had a door latch failure. the right rear door open due to a defect in the door latch & this time the door hit a support column in a parking garage at the mall & damage the door. i filled a complaint twice on this vehicle here. now i need to order a new latch for this door so that it can be secured. the car is parked again waiting for the part & then it will have to go to body shop to fix the damage to the door. something needs to be done to address this problem with the door latches on these cars. i know that ford has recall's for other vehicles with door latch problems. i am sure that the door latches on this vehicle is more then likely made to the same spec as the one's with the recall's or made by the same company. i see on the net that there are a lot of people that have the same problem with there ford focus like i am having.lucky for me that i can change the door latch since this is what i do for a living which is some 43 year's in the business. even at that it still cost a lot of money for the part & the time it takes to get.the first door latch cost me $239.17, the second one was $206.26 with the discount that i get. other people are paying as much as $600.00 a door to get fixed at the dealers. if this door hit a support column this time maybe next time it can hit a person which could result in a serious injury. if you need to get in touch call at 305-264-9728 or e-mail me at [email protected].

The front driver side door latch broke and the door would not latch shut. i took the car to the dealer for repairs and paid $510.72

My drivers side rear doors latch broke/malfunctioned leading to my rear door swinging open freely while i was driving, my daughter was in the back seat. the door it's self will now no longer stay closed. it appears the plastic/rubber latch was possibly warped from the heat.

Door latch assembly driver side rear door and front passenger door had to be replaced, stop working for no know reason

This is the second time it happens to my ford focus 2012 hatchback. first it was the back door at the drivers side, the second one was the driver door. i get out of the car and when pressed the key fob the horn sound twice. go back to check if i let a door open, and the door would not close. call the dealer and they told me that they know they have problem with the door latches but they could not do anything because ford did not have a recall for my car.

The driver's side rear passenger door will not close. i have to use a piece of wire to hold the door closed so that it will not fly open while i am driving. i noticed the door did not close when i tried to set the alarm. the car had been stationary for about two hours. a customer representative from ford motor company told me that my ford focus was not listed in a previous recall. this does not make sense to me. why should i have to pay for something that was the fault of the manufacturer?

The door lock latch/actuator broke not allowing the door to shut and latch. this is the same problem many models of ford vehicles have had and been recalled. but the recalled models don't cover all models affected with this defective latch. vehicle was stationary fortunately.

While driving on the highway 65mph the auto steering went out. very hard to turn the wheel. pulled car over to the side of the road, turned car off and then restarted it steering fine. started back on the highway went a little distance and the same thing happened.

Door latch broke on driver side door 7/28/16, now passenger door lock broke on 8/14/16. i paid $542 for drivers door to be fixed. now i need to get other door fixed. door will not stay closed while driving. i was getting in my car to leave an establishment and the door would not stay closed. i had to strap my seatbelt through the door handle to help keep it shut.

Car door lock broke driver side back door. this is the second door lock to break in a month. assuming they will all go out.

Transmission control module failed. car was not responsive to gas pedal. would not reliably accelerate, would not reliably brake.

Door latch broke. door will not stay closed. vehicle was stationary.

March 1, 2017 check engine light came on after car stalled, idle would increase and then decrease and then die. made appointment at ford dealer in lake worth, fl. had to leave vehicle. at same time 3 recalls supposedly fixed. i was told fuel leak in gas tank, that is going through a hose into areas it should not go, causing readings to cause stalling and check engine light. i was told i needed new fuel tank, sendera?, gasket, tube asy for approx. $1,300 then $500 for labor for total of $1,800. never heard of such as this except in vehicles over 20 years old or from accidents. vehicle has approx. 90,000 miles. first incident occurred as i was accelerating from a traffic light on a city street, other times were similar or stopped or riding on interstate hwy, it would just stall.

The power assist fault keeps coming on and the steering wheel is hard to turn when stationary and when you try to turn.

Incident description: engine stopped and without warning while the transmission was in drive. engine light came on as the engine ceased running. it happened while the car was in motion, thankfully approaching stop sign. understand that this also results in the loss of power steering. the car is regularly serviced, well-maintained, and has approx. 94,000 miles. verdict from ford dealership mechanic: vacuum purge valve was stuck in the open position. the vacuum force that resulted damaged/warped fuel tank, and damaged the fuel pump. the purge valve, fuel tank, and fuel pump all must be replaced. cost: the cost of repairs is over $2000, plus towing the car, and the need for my family to get a rental vehicle for a week. misc: there is no recall for this item and this could prove exceptionally dangerous if it occurred on a highway especially since you lose power steering when the engine dies suddenly.

Steering fault light and locked steering wheel - recurring in my driveway, unable to diagnose & fix - what if it happens on the freeway?

The electric power steering unit is defective. my daughter was driving on the highway. it began making a grinding noise while driving and minutes later after pulling off the highway it started locking up where it would not turn. my daughter was able to jiggle it back and forth to make it steer into her works parking lot. steering failure light came on and said to safely stop. i had to trailer it a mechanic shop because it would not turn. mechanic and had to replace entire electric steering rack ($1947.74).

I went to start up my 2012 ford focus to drive my son to school, and as it turned over i received a message on my dashboard saying there was a problem with the steering assist module and that it needed service immediately. i still had to drive my son into school, so i had to drive my focus in traffic with no power steering. the car was very hard to steer and fortunately i made it ok. later, when i went to leave for work, there was no message and it has been fine the rest of the day. this seems very dangerous to me. why is there no fix or recall on this?

Tl* the contact owns a 2012 ford focus. after stopping at an intersection, the engine turned off. the contact had to start the engine in order to continue driving. the check engine indicator illuminated after the failure. the dealer diagnosed that the fuel tank was deformed, which affected the fuel pump and fuel line. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000.

I was driving to get on the freeway and as i tried to accelerate it would not go any higher in speed of 25mph and then it speeds up drastically. i parked it and later that day car would not start after 15 minutes car turned on without problems then i drove it home and parked it and doesn't turn on at all. put in new battery but car still would not turn on on computer screen says to contact manufacture.

Started the car in my driveway and the steering assist failure light came on. the car has no power steering. it is not drivable. i drive 70 miles a day on the freeway and it was pure luck this didn't cause an accident.

Recall--transmission clutch shudder/transmission input shaft seal warranty extension---field service action number = 14m01 i took my vehicle to homer skelton ford in olive branch, ms on 2/27/17 for a transmission control module recall. this recall goes up to 150,000 miles which my car has 135,000 miles so it was still in effect. the service guy told me that there was another recall regarding the transmission (i listed it at the top of page) that it expired at 100,000 miles. well my car had 98,329 miles when i bought it at city auto in memphis, tn. i had no way of knowing about the recall and i didn't receive a recall letter---the lady at ford customer service checked this out and told me that "no" i wasn't in their system for this recall letter. so now the dealership is wanting me to pay $2033 for repairs due to the 1st recall. the ford customer service (2 of them) told me to call the service manager and see if he has any resources. i called him twice yesterday...no answer either time. so when the service technician called me and told me my car was ready, he told me that he had to pull the service manager out of a meeting to describe my dilemma, which was to no avail. they said that i was responsible for the whole payment.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Loss of steering at 55 mph on two lane highway. crossed center line and hit by oncoming truck

While driving on the highway 2/17/2017 my focus lost power steering. i managed to pull over and had the car taken to dean sellers for repairs. after the repairs were done ($2100) i learned of similar problems with the 2012 ford focus and the power steering going out.

Tl* the contact owned a 2012 ford focus. while driving 70 mph, the vehicle independently veered to the left over the double lines without warning. as a result, the driver crashed into an oncoming vehicle. the air bags deployed. the driver sustained fatal injuries. a police report was filed. the vehicle was destroyed and towed. the manufacturer was notified of the failure. the failure mileage was unavailable.

Check engine light came on . took to dealer where i purchased car . all maintenance has been done at this dealer . service manager told me that problems with purge valve have caused fuel tanks to collapse and that was case in my car , code p 1450, code p144a . i asked if ford would cover these repairs as car was out of warranty 79318 miles but obviously a manufactures defect , ford refused to cover repairs and i payed under protest $ 1596. 55 for repairs. car was stalling at stop lights , and fuel gauge not working properly when check engine light first came on .

"driver assist fault" again. this is the 4th instance that is happened in 3 weeks - where my car suddenly powers off while i am behind the wheel. the last three times it happened while my car was in reverse motion. today, it happened while i was in drive but stopped at a red light in downtown charlotte, nc. someone had to help me push my car out of the middle of the road. occurred on my way to work around 3:30 pm est.

Upon start-up a yellow warning message was displayed that the power steering had failed, i.e. it took great effort to turn the steering wheel. car was shut off. later in the day, car was re-started and the power steering was again working and no warning light (amber) was displayed. appointment with dealer was made to address issue.

My seventeen year old daughter driving a 2012 focus i got for her to get to school has been a problem from day one.the trans recall,the door recall now the check eng lite came on the dealer told me p144a code is the evap emissions purge line restricted/blocked.the car hesitates on take off and stalls when stopping.this is unsafe for my child to drive.i have an appt with ford monday to see if i will have to pay for it to get fixed our if the recall will cover it.not a happy dad!!!!

02 sensor reading want go out after 02 replacements and transmission all of a sudden want go in reverse.

Tl* the contact owns a 2012 ford focus. the contacts stated that the steering wheel locked intermittently when attempting to start the vehicle. a warning message illuminated on the instrument panel stating, "steering assist failure". the contact was advised that the vehicle would have to be transported to the dealer with the error message. the manufacturer was not notified of the issue. the vin was unknown. the failure mileage was 60,000.

Tl* takata recall. the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/02/17*lj *cn

Was driving down freeway at 65mph. rpms shoot past 5 and car accelerates on its own up to 80mph. cars message screen read "transmission malfunction- service now". i was able to pull over to the left - as there was traffic. was able to get off highway but could only get my car to get as fast as 30mph before the rpms were past 5 again. ford replaced transmission computer module. drove car for ~hour and a half next day. car is jerking forward worse than before. shaking in the transmission. would accelerate ~5mph on its own. happened 5 times during the duration. doesn't matter if you're in motion or stationary - this car has a mind of its own and i'm scared to drive it. i'm positive had someone been in front of my on the freeway, when it accelerated to 80mph on its own, i would have rear ended them.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Metal on airbag assembly/steering wheel cover cracking and peeling. causing multiple finger lacerations while driving.

It used to be that upon starting my car, a warning prompt reading "steering assist malfunction" popped up and my steering wheel would be very diffcult to turn. usually, i would turn off the car, turn it back on, and voila--it would work fine. but now, the steering wheel malfunction has developed while driving the car with no patter or warning of it happening. again i would turn off the car and turn it back on once i merged out from the roads of the street or freeway. steering alone was really difficult. now, my car reads the same malfunction prompt, and my nifty trick of turning it off and back on no longer works. the issue is permanent as of now. also i have lots of videos documented about this issue on youtube.

I bought my car last year at carman ford, with about 91,905 miles in an "as it is" contract. i also purchased an additional guarantee for up to 24,000m. i took the car to regular inspections to the dealer, no damage was reported. then, i hit 117,609 miles, and my steering wheel needed to be replaced completely, and i had no guarantee. a few months after i bought the car, while driving, i felt that the wheel was moved slightly to one side of the road (highway). i asked about this to the dealer after an oil inspection; they said that probably it was an alignment issue. recently, they said no damage was reported before. "steering wheel assistance required" appeared on the screen. while driving to the shop, it was very hard to turn either way. it was very hard to drive. i don't know how it is possible that they did not identify the problem earlier. however, if this is a manufacturer defect, i would like to know if they are going to do a recall or something. i think that the car is not super old and most of the mileage was because i have a long commute, i drive mostly on the highway. it is odd that a 2012 car has such a problem. couldn't go to work, school, since suddenly the car stopped working on friday 02/03/17. i had to make arrangements to get another car. overall, so much loss and drama involved with this incident and i feel it is unfair that this happened since the car had regular maintenance and is not super old.

Tl* the contact owns a 2012 ford focus. after the vehicle was shifted into the drive or reverse positions, the steering wheel failed and became difficult to maneuver. the power steering default warning message displayed. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 75,600. the vin was unavailable.

There is a current recall for my door latch. my door has now stopped latching. i called the dealer when i received my recall notice and was told there were no parts available and that i would receive a call when the parts were available. this was 4 months ago. now that my door will not latch i am told that i can bring it in, but they do not have parts, cannot guarantee a loaner, and that i have to sign a waiver stating i will pay $180 for an inspection if it is not part of the recall. i am very disappointed and unwilling to possibly pay for them to inspect my vehicle. i also have an issue with my transmission while driving. once my car still showed in drive, but was in neutral while i was driving at 40 mph with cars behind me. i had to pull to the side of the road and place the car in park and back into drive. i have had 2 similar incidents since then, though the car still worked, but felt like i was grinding my gears. all were on city streets, luckily not the highway.

The car needs now a replacement of the steering gear. the price is over $1500. the car didn't let me turn right or left and i just bought it at a certified carman ford dealership. it showed problems at 117650 miles. this is a scam, i paid for insurance and i brought the car to change the oil earlier ans they didn't find any defect. now, i cant use my car. i was in motion, the car seemed to move to one side, then at home while stationed, i couldn't move the car at all. no even right or left.

My son got into an accident with his 2012 ford focus hatchback and his airbags did not deploy none whatsoever he ended up with bruise shoulders his friend with a scraped knee his car a total loss but none of his airbags deployed.

When accelerating the vehicle is extremely hesitant to drive on a flat road. this issue gets worst when on a upward hill. once the vehicle gets going, it shakes and shudders until it picks up enough speed to go. there sounds like there is something scraping or rattling inside the engine. this is a hazard when making any type of turns in the vehicle or even driving.

On 2 seperate occassions when the car was started after hours of non use, the power steering failed. the indicator message in the car states no steering assist. the car could be manually steered with great difficulty.the car was in front of my house on a residential street, so it could be manuevered safely and parked. when taken to the ford dealership for service after the first event, no problem could be found. one week later, the problem recurred and was taken back for service again.

Intermittent power assist steering malfunction over the past 6 months. power assist malfunction on starting car would reset after restarting car. ford garage checked and could find nothing wrong. went out to start car today and power assist steering now out completely. unable to turn steering wheel. restarting car does not help. fortunately car was parked in garage when this happened. will be calling ford tomorrow.

Power steering failure. as i have found out this is happening to this vehicle and others too. you go to the dealer and you may get charged for something that is a know issue. why do we have to pay on something that should be recalled.

I got in my car, but it in reverse and began backing out of my parking space when my suddenly car lost power. the car was in motion but the steering wheel and brake pedal locked up and i could not steer or stop my car from going backwards and i hit a parked car in the parking deck at school as a result. the code on my dash was (i) steering assist fail. i turned the car off and on several times before the steering wheel and break released and i was able to gain control of the car again. this is the 3rd time in 2 weeks it has done this (jan 28, feb 2 and feb 8). all three times the car has been in motion and in reverse gear. i contacted ford corporate offices and the ford dealership where i purchased the car from and they said there is nothing they can do unless the car duplicates the problem in their presence.

2012 ford fusion. consumer writes in regards to power steering failure after power steering module recall notice 15v-340 reprogramming/repairs. *smd the consumer requested a status update. updated 04/07/2017*js the consumer stated the vehicle was repaired under the recall. the software was reprogrammed but, the power steering failed 6 months later. the consumer would like the vehicle to be repaired under the recall. 05/24/2017 *js the consumer stated the power steering completely failed. updated 08/4/2017*js *js

The back door on the drivers side the outside handle on the back door is broken an the door wont shut. the outside handle to the door is not broken. on the inside of the door. after i took the door paniel of were the window go up and down. the tracker that lets the window down bye the latch were open the a peace of the white plastic handle is broken right bye the children's safty latches on the door. ms. virginia haltom

Power steering has been failing intermittently. car drives like there is no power steering. so far it has always happened immediately after car has been turned on and not while in motion. the problem sounds common based on online searches.

Automatic transmission disengages while traveling at speed. card rolls backward on any type of hill. i have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane. this car has been in multiple times for transmission work. the tcm and automatic clutch replaced with another faulty tcm & automatic clutch. this model of transmission is a danger to the driving public. *tr

I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power. i could not steer or brake and the car continued rolling backwards until it hit my garage and stopped. the lights came on my dash read "(i) steering assist fault". i turned the car off and on several times before the lights went out, the steering wheel unlocked and i was able to depress the brake and gain full control of my car again. i took the car to my ford dealer in kannapolis, nc (where i purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it. i explained the car would have to be in motion for that to happen and i cannot stop the car if that happens again. i drive on the interstate and i am petrified this will happen while i am on the road and have no control over the car. the tech said there have been hundreds of complaints about the loss of steering power on these fords, but that until ford issues an official recall there is nothing they can do to fix it. it could be as simple as a software update.

I was on my way home via typical city streets and the car's transmission would not catch gear after coming to a stop at a stop sign. it felt like the car was in neutral. i was able to pull into a parking lot to look under the car and see if there was any visual damage. nothing visual but there was a slight burning smell coming from under the hood. i tried to drive the car again but this time it would not shift out of first gear. a warning appeared "transmission malfunction service now" i put the car in neutral to get down the street to a safe parking spot and before coming to a stop the "transmission overheating" warning appeared. this is the second time in 2 years that the car has had this problem. there were several tsb's issued by ford for the transmission on the focus and i had my car serviced accordingly so i was assuming the problems were fixed.

Tl* the contact owns a 2012 ford focus. the contact stated that while driving at 45 mph, the power steering malfunction light illuminated and the steering wheel became very hard to maneuver. the vehicle was taken to the dealer where it was determined that the power steering rack needed to be replaced but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 80,255.

The car randomly looses power steering function and becomes very hard to steer, everything else seems fine. this can happen at any time but usually when first starting the car and can self resolve in a few seconds or not at all. this should be a recall. i'm pretty strong and a big guy and i still struggle to keep this thing on the road when it happens.

"takata recall" i have a 2012 ford focus, that is knocking loud, i don't know what happen, the delearship did transmission work on it earlier 2016, one morning, when i got into the car, the oil light came on and it knocking, so my husband check to see if, there is oil in there and it was, so i was going to take to have a oil change, but he said, we need to see what's going on first. i will take to delarship this week to see what needs to be done. but would like ford to take care of repair. my focus was bought new and i have had at least 4 recalls on it so far.

For a few weeks when starting the car and backing out of parking space the power steering (eps) does not immediately work. after a minute it engages and works. however, it currently is not working at all. i turned the car on and received the warning "steering assist fault" and then had to drive about 5 miles home on city streets with no power steering. it was very dangerous. my concern is the possibility of this happening while driving. it is a major safety concern. *tr

I was driving my 2012 ford focus with 83244 miles on interstate 81 suddenly the power steering stopped working and the message power steering assist fault appeared on the dash it was very dangerous but i pulled over in a rest area and towed the vehicle to my house i called ford dealer hoping the it has safety recall but the person i talked to at ford service said there is no recall for power steering fault . now i do not have the money to fix it . i hop ford issues a recall on this problem .... *tr

I've had multiple transmission/clutch issues and it continues no matter what temporary fix ford gives. i've had 2 clutches put in and multiple trips to the dealership for shaking and the car jerking and also the car wont shift sometimes and accelerates out of nowhere. today, and the reason i'm complaining, my transmission started acting up and then my "transmission malfunction" light came on and and the car jerked and wouldnt shift and caused me to almost lose control. this transmission issue needs to be resolved. i inly have one picture but have all the service records

Tl* the contact owns a 2012 ford focus. while driving various speeds, the vehicle suddenly shut off. after restarting the engine, the failure continued. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 90,000.

I received notification of a recall on door latches that need to be replaced. it also stated that a reimbursment for a replacement is also included and will take 60 days to process. once i received my letter i sent in the paperwork for reimbursment of a left rear door latch assembly along with the original receipt. i have yet to receive my check for the work done. it is now 30 days over the date that the documents were mailed in on october 20th, 2016. [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Tl* the contact owns a 2012 ford focus. while driving approximately 20 to 40 mph and when the gear shifter was placed into the drive and/or reverse positions, the vehicle shuttered and the display panel indicator illuminated and displayed "hot hot pull over". the vehicle was pulled over, restarted and driven to the dealer. it was diagnosed that the transmission and clutch needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 22,000. updated 03/07/17*lj *cn

While driving suddenly was unable to steer the car. thre is no power steering. luckily was traveling at a minimal spped. had my daughter and 2 small grandchildren. took car to local dealership where it was purchased paid to put the car on the computer and was told to take it to a ford dealership 45 minutes away. was told the car was dangerous. *tr

Electronic rack and pinion failure after 91,000 miles. making steering nearly impossible and nearly causing accident. why was this not included in the other electronic power steering recalls from ford? everything i have seen is the rack is being exposed to too much heat and failing prematurely

Tl* the contact owned a 2012 ford focus. while driving at an undetermined speed, the driver lost control and crashed the vehicle. there was significant damage to the exterior and subframe. the air bags did not deploy. the driver sustained head, neck, and back injuries. the front passenger sustained a bruised neck, and the rear passenger side occupant sustained a fractured right femur. medical attention was received. the vehicle was destroyed and towed. a police report was filed. the cause of the failure was not determined. the manufacturer was not notified of the failure. the vin was invalid. the failure mileage was 51,000.

The vehicle loses power even though it is still in drive; engine still running fine, transmission is not. makes no difference where the vehicle is driven; highway, city street, turning, the transmissions simply slips out of gear. yikes.. driving on highway and lost power, yet engine still running. like transmission is slipping out of gear into neutral but still in drive. also, turning into driveway and did it again. *tr

I purchased my 2012 ford focus in july of 2016 with 29,000 miles on it and i was aware of the transmission problems when purchased. however was not notify about my door latches unable to close. apparently october 3, 2016 ford decided to send out a recall letter claiming that my doors won't close while driving or just won't close. asked me to take my car to the nearest dealership to get my car repaired. my back driver door just stopped closing completely, i damaged my side of the door from stopping the door from coming open. my nearest dealership told me that parts weren't available for my car and that i'll have to wait until next year to get my car fixed. i begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. however my front passenger door still opened and stayed open randomly which cause a few of my friends to fall out of it! my car was like that for about three months. then they finally "fixed" it by putting replacement parts on it until the actual parts become available sometime this year. my front passenger door is even worst than before. usually it takes me slamming the door three times before it closed, but now it takes more than three times and i have to slam harder!!! i've had enough of dealing with this car, i think it shouldn't be doing that when it was almost new!!!! also they still won't do anything with the transmission because of the "parts" which i think there's not going to be any parts. i don't even know what i purchased, if my transmission doesn't work or my doors don't close how can anyone considering this a car?!?! what did i buy?!?! this is outrageous!!! i don't know if one day if my front driving door will come open and i'll be flying out somewhere dead on the highway. i just don't feel safe and i wish someone would do something about this! *tr

Loss of steering power assist ,violent lane changing on freeway

Vehicle disengages and leaves you stranded right where you set, no matter if the gear shift is in drive, park, reverse, or sport it disengages without warning. this has happened to me numerous times. once, pulled into gas station to get gas and put vehicle into park, got out, filled tank then got back into car and put into drive and, nothing. transmission would not engage. another time, driving on interstate and same thing, disengages then would lunge then disengage completely, stranded on the highway. another time, and this has happen so much that now i try to time myself while approaching traffic signals as to prepare myself as if it where going to lose power every time. these times you will be setting in traffic at a light or just rush hour bumper to bumper and the light changes or traffic starts to move and without warning transmission, disengages. stranded, in the middle of an intersection with oncoming traffic. i am surprised with all the problems that i see everyone is having with these vehicles pertaining to the transmissions, someone hasn't been killed. this problem isn't a secret anymore. just google ford focus transmission problems! the nhtsa needs to "(as a federal agency, nhtsa regulates the safety of motor vehicles and related equipment)" do what is right for the consumer. call ford motor out on this issue and make them stand behind their product that are selling. go to http://wlos.com/news/news-13-investigates/ford-sued-over-faulty-transmissions-in-some-focus-feistas this pretty much explains it. this is why ford stopped using this transmission in end of 2015. there is no fixing it! it is a defective design issue and they know it. and as far as the when did this happen box at the bottom of this page, these aren't isolated incidents, this happens often and to most people who own these cars manufactured with this transmission between 2011-2015. *tr

The power steering has gone out on my vehicle and the repair cost is very high. other vehicles were recalls for this exact issue and i don't understand why mine has not also been recalled. it went out while i was driving nearly causing me to crash. *tr

Se desconecta la velocidad mientras estÁ en marcha el vehÍculo (se queda en neutro)n

Tl* the contact owns a 2012 ford focus. the contact stated that while attempting to reverse out of a parking lot, the steering wheel seized without warning. the contact turned and restarted the vehicle and the vehicle resumed normal operation. the vehicle had not been diagnosed nor repaired. the contact stated that the vehicle was unsafe to drive. parkway ford (2104 peters creek pkwy, winston-salem, nc 27127, (877) 836-4271) was contacted and informed of the failure. the contact was informed that the vin was not under recall. the manufacturer was not notified of the failure. the failure mileage was approximately 143,292.

Air compression inside has always had air come inside the car never being sealed. car engine overheats when they use their own products. tire fault, they claim they couldn't see it, but if they really do diagnostic test as they charge, then they should see all the codes that come up on faults. ford knows they have had issues with the cars but when you take car in they claim they can't see it, claims to do a diagnostic test, which they don't. ask about the results they claim there is no diagnostic test for it, but yet they scam with warranty and yourself. doors leak they say it's normal but it brings mold inside the car. i start it up to keep the battery going and to find someone honest who won't cheat you, cuz the dealerships are scamming folks. same thing numerous times so i used the last date.

The car has transmission problems something every common in this make. this has caused me to almost get in some accidents because of the skid created by these transmission problems. the car is very jumpy and will skid when the transmission acts up. this happens while driving, on the move or when i start to move after being stationary for a few moments.

Tl* the contact owns a 2012 ford focus. the contact stated that while his girlfriend was driving at low speeds in a parking lot, the electric power steering failed as the power steering faulty warning light illuminated. the contact lost power steering assist and crashed into another vehicle's rear that was parked. no injuries were sustained. no air bags deployed. no police report was filed. no medical attention was contacted. no damages were made to the contacts vehicle. nhtsa action number: pe13031(electrical system) was a possible solution to the failure however no recall was made to determine vin information. the vehicle was seen at an independent mechanic who diagnosed the vehicle and determined that the rack in pinon needed to be replaced. the vehicle was not repaired. the dealer el cajon ford (1595 e main st, el cajon, ca 92021(619) 579-8888) was contacted and informed the contact to speak with ford manufacturer to discuss options for repair. the failure mileage was 96,000.

Already have an open investigation with you guys already. i just wanted to add on another issue. after getting the car serviced for transmission issues,ot seems like the car rides worse than it did before. it idles really rough. the car shakes violently. it's really a gamble ,in my eyes,to drive the car. i rarely feel safe amd try not to take my family anywhere for fear of what might happen. there have been numerous incidents with these issues,the latest afain being on 12/22/20

My 2012 ford focus continuously overheats. i've seen that the coolant reservoir regularly needs to be refilled. (now up to 4 times a week). i've had the car looked at numerous times and no one can figure out what is going on. i've replaced the water pump,thermostat,and there seems to ne no leaks anywhere. i'm at my wits end. this is a vehicle that me and my family use regularly when possible. it. this past week,(12/22/2020), the car overheated and steam spewed from under the hood while we were all in the vehicle. this happened while driving home on 125th st in nyc. while we stopped to get pizza,i noticed steam billowing from under the hood. check it out and saw antifreeze spewing out from the firewall and leaking onto the ground.

I was driving home and it started to shift incorrectly and luckily i was closer to home. by the time i had to turn into my driveway it quit shifting all together. my door locks do not lock, i've had to bungee the rear doors together. my mirrors do not work. also the fuel gauge doesn't read correctly.

Steering power assist malfunction when i put key in ignition and attempted to exit a parking lot, vehicle very hard to turn steering wheel in either direction.

The electric power steering quit working, making it almost impossible to steer.

Tl* the contact owns a 2012 ford focus. the contact stated while idling, the vehicle stalled with the check engine warning light illuminated. the vehicle was taken to freestone ford (1201 us-84, fairfield, tx 75840; (903) 608-9515) where it was diagnosed with a stuck canister purge valve. the contact was informed that the fuel tank, fuel pump, and fuel pressure sensor needed to be replaced. the vehicle was not repaired. the contact stated the failure was like nhtsa campaign number: 19v515000 (fuel system, gasoline). the manufacturer was not notified of the failure. the failure mileage was 114,000.

I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes. the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire. the mechanic also told me he could not imagine that ford motor company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. the dealership that is representing the ford motor company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that ford motor company is being forced to fix by the us government.

My car is shuddering when i go to accelerate

There rear drivers door won’t shut and i just found out it was recalled.

Transmission clutch fails and car jerks and become unresponsive .

I purchased my vehicle october 14,2020 from day one every time, i put gas in it, it stalled to crank and you could smell a rotten egg smell. i would have to sit and wait and press the gas numerous of times before the car started. my driver side back door came flying open the same day and would not latch back to close. here it is november 28, 2020 my car starts smoking really bad and now won’t even crank up to drive. i paid 4,056 cash for a car i can’t even enjoy.

Tl* the contact owns a 2012 ford focus. the contact stated while parked, the vehicle was started however, the steering seized and locked in place. the contact stated that it was difficult to turn the steering wheel. the power steering assist warning light was illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was notified of failure. the failure mileage was 170,000.

Power steering turns off periodically at startup. one day, it simply ceased to work on startup. my car was stationary. in my driveway.

The fuel tank collapsed, the fuel gauge is acting erratically, it is lacking power and the codes p0171 and p1450 are showing. the fuel tank is also deformed. the check engine light came on, so the vehicle was taken to a local shop to find out what was wrong. the recall 18s32 has been issued for these problems but when we called a local ford dealership, they informed us that our vehicle is not covered under the recall.

I bought this vehicle in 2018 and have had multiple issues with the powershift transmission. in relation to the faulty dps6 powershift dual-clutch automatic transmission, 2012-2016 focus sedans and hatchbacks were affected. this vehicle has been into the ford dealership multiple times to fix this issue, with no such luck. i was told that i can expect the transmission to continue with the shuddering, hesitation while downshifting, hesitation while accelerating, stalling, slipping, bucking, jerking. i spoke with the dealership that i purchased it from as well, and they directed me to ford. now, the transmission has gone completely out and the car is no longer drivable. i was driving down the road and got the warning that the transmission is overheating and it needs service. i spoke to the ford dealership, however, in order to have the car looked at to see if it is covered under any warranty or recall, i need to pay the shop fees to get it diagnosed. not sure where to go from here, and now i do not have a vehicle.

I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear. the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion. the mechanic also told me he could not imagine that the ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. then i took the car to the ford dealership located at: 2807 east millbrook road, raleigh, north carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either. then i told the ford dealership that i'd already taken the car to another mechanic first, and that i thought they were trying to repair as little as possible and do as little repairs as they could get away with; then i asked them to reexam the car again. but if i hadn't already taken that vehicle to a different mechanic first, the ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that ford is being forced to do by the government.

I was trying to leave work and when i started my car an error message appeared. the message signaled “steering assist malfunction. check handbook” the wheel was too stiff for me to move. the car was stationary in a parking lot. i am really thankful that it did not happen while i was driving because it would have created a safety hazard. the error message turned off and car was able to be driven home without incident. i have not driven it since because the message comes and goes without any indication. the wheel locks up when the message appears. the car has 54,475 miles. it is really disappointing how many problems i have encountered.

Back up camera malfunction. will work every now and then. will flash with black screen and green line. at times the picture will be upside down. at times it won't work at all. car sensors will go off with rain and or snow. the media screen at times will not show data ie radio stations, blue tooth connection. all the above occurs when car is in motion.

My 2012 ford focus with less than 49,000 miles lost power steering on november 9, 2020. no power steering at all. luckily, i was driving straight at about 20mph on my own street when this happened so i could turn it around and go home. (about 300 feet or so.) i called the ford dealership where i bought it and they quoted me a price of about $2100 to repair it but said since it was no longer under warranty then i would pay the entire bill. i took it to another repair shop (tuffy automotive) and had it repaired for $2119.74. the repair consisted of the entire rack and pinion unit being replace, a computer reprogram and an alignment.

Ford focus famous steering assist fault ,light on no steering and u3000 codes well im ase certified retired and ford is yanking customers and dealerships lie .for a brief moment you may aslo have a hidden code u140 ,running scan shows malfuntion light deactivated not sure if this is tied to reflashing ecm or some cover up i will find what was done . the code u3000 ford says differant after investigating the entire car grounds ,grounds to aluminum,some shield to protect the pscm what ,,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a u3300:53 deactivated period dead no good ,all the same and the units are on the fusions as well . i dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot ,hot pipe i can see heat and the pump poorly built . sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix . anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.ford .... recalls that dealership failed to fix good luck

Tl* the contact owns a 2012 ford focus. the contact stated while starting the vehicle, the power steering feature was inoperable. after restarting the vehicle, the vehicle performed as designed. the contact stated while pulling into the driveway and turning, the steering wheel was loose. the contact stated the steering assist fault message was displayed. the vehicle was taken to bokan ford (2 franklin park w #1, st albans city, vt 05478, (802) 524-7343) where it was diagnosed that the steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 30,000.

I have recently had problems driving my vehicle , it started jerking and almost stopping in the middle of the street while driving . this is a safety issue and my transportation for my kids and myself to commute 25 miles to work , and at one point my driver door latch had broke and i had to hold my door shut while driving . it was very scary . i’ve taken it to ford dealership and they wanted to charge me $7,000 for a new transmission and said the recall for the transmission is expired . but that recall was for when the previous owners had it. lompoc honda dealership sold me a lemon in 2015, i feel that i should be compensated or get a replacement on the vehicle . i owe $4,800 in payments on the car.

Power steering fails while going down the road multiple times. also sometimes when you start the vehicle the steering wheel is locked up for abou 30 seconds then excises to work.

Tl* the contact owns a 2012 ford focus. while driving approximately 55 mph, the steering wheel locked and the vehicle drifted to the left without warning. the issue recurred multiple times. the vehicle was driven to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified. the vin was unknown. the approximate failure mileage was 95,595.

My last report was on the affects of the tcm failure and the computer failures of the engine, wipers and not being able to start the car. as i continued to observe the continued issues of the ford focus, i now have a problems with the doors. the doors are not unlocking. some will unlock and some will remain lock. at this point with the mileage at 73400 the problems with the ford focus is not going away. i still owe money on the vehicle and i can't drive it any more because of the safety issues it has. 1. tcm 2. shutting down without notice 3. jerking back when initiating park 4. wipers going on without notice 5. engine shutting down when in drive

Purchased 2012 ford focus used, 04-14-15. i test drove the car it jerked a little. the rep stated it was normal. the next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. in 08-2015 i rec'd a letter from ford, my car needed a tcm-software update. 09-09-15 i took the vehicle back to the dealership it took an hour to re-program the tcm. the dealership handed a printed copy of the tcm characteristics. i continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealer to have the tcm re-programmed again. i called ford to complain 10-19-15 and a case file was issued #[xxx]. i did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. the drive had improved, but then started failing again. 03-16-16 i went back to the 2nd dealership, the tcm was replaced. again the drive had slightly improved and had again failed. this time when the tcm failed, while driving on the highway the wipers came on without turning them on,even when the car was off. the next day the car wouldn't come on so i replaced the battery. drove the car about 300 miles made a stop and it would not come back on. the car had to be towed and the local mechanic was able to get the car started again. driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. wipers came on, power steering was lost and engine shut off. rolled to side of road. sat 5 min, then started as if nothing happened!? we made it home. car not starting. 12-06-16 towed to ford. tcm module crashed the computer operating system, replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. w/return to ford 01-17-17. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Takata recall so i was told after having multiple problems with my vehicle after bob lowth ford selling me it that some parts are on recall and i have small children i don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so i always try to make sure that my small children have blankets in case we die out in -20 weather. *tr

Tl* the contact owns a 2012 ford focus. while driving approximately 20 mph, the vehicle stalled without warning. the contact had to physically push the vehicle to the side of the road. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the vin was included in a previous recall for the power train, but the failure recurred. the manufacturer was not made aware of the failure. the recall details were not provided. the approximate failure mileage was 73,366.

Tl* the contact owns a 2012 ford focus. the contact stated that both the rear driver and passenger side doors failed to lock. the door warning indicator remained illuminated. in addition, the seat belt was used to secure and prevent the door from opening. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 66,844. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. the contact stated that the seat belt latches were unable to latch or unlatch in cold weather. the vehicle was taken to the dealer, but they were unable to diagnose or repair the vehicle. the manufacturer was made aware of the failure. the failure mileage was 52,000.

On several occasions, i have received notice that the electronic power-assisted steering (epas) system has a fault and that service would be required. the remedy, as provided in the manual, is to turn off the vehicle then restart the vehicle to reset the module. while i was fortunate that this had not occurred while driving, this is an extremely dangerous issue, particularly because the steering locks up when the fault occurs. recently, the epas system notified me of a fault and it was not remedied upon restarting the vehicle. i have seen many complaints online about the same issue with the same model year and make, however, ford has not provided a recall, as they did with the 2012 fusion and flex. this issue needs to be addressed because it is clearly a manufacturing or design defect, wherein the consumer should not bear the cost of repair or replacement (up to $2000.00), especially given the recall on similar models from the same year. *tr

2012 ford focus. consumer writes in regards to steering control module recall repair issues, transmission problems and windshield motor malfunction. *smd the consumer stated on the night of november 12, 2016, a safety warning light appeared on the dash. when he tried driving about 12 miles home, he had no power steering. the problem did not occur again. on monday november 14, 2016 the consumer stopped by a non-ford garage. no work was performed. however, the mechanic stated the problem was the steering control module. the mechanic suggested taking the vehicle to the dealer. upon inspection, the dealer claimed there was no problem, but to bring the vehicle back, if the light came on again. the dealer informed the consumer three were no transmission problem. however, in march 2016, the consumer experienced a transmission probl