2011 KIA Sorento

06/05/2019 My Kia engulfed in flames yards from my home, this was not a crash or accident. I was the driver my daughter and grandchild were passengers we barley escaped with our lives before it exploded. The kia case #filed is: 13202180 also investigated by Kia claiming due to extent of the fire no fault by manufacturer! This is the certified manufactured purchase # FX193853 on 11/15/2015 at Kia Joliet IL plus additional warranty Kia or dealership would not honor any warranty or fault.

The car caught fire while I was driving I didnt realize I saw smoke coming from underneath through the side mirror pulled over 2 minutes later it exploded and a rain of fiery debris covered me..my daughter ran away as she seen the flames clearly from the passenger seat

My car spontaneously combusted sending fire through the vents my family and I barely escescaped within seconds before it exploded.

On March 10, 2019 my sons were driving back to college on the highway in our 2011 Sorento. At highway speeds and without any warning the engine failed. With traffic traveling at high speeds all around them, my sons were able to get off the highway in “limp-mode”. My sons were able to find the problem they had just experienced online as a spun rod bearing. Kia instructed me to tow the car to a Kia dealer for official diagnostics. Kia diagnosed engine failure/spun rod bearing.

I AM ATTACHING THE ISSUE I POSTED WITH NHSTA

NHTSA ID Number: 11142672
October 25, 2018
APPROXIMATELY 6 WEEKS AGO MY VEHICLE BEGAN ACTING FUNNY, LIKE IT WANTED TO DIE OUT WHILE DRIVING AND WOULD CUT OUT AT RED LIGHTS. WHEN THE ENGINE LIGHT CAME ON I TOOK IT TO A KIA DEALER AND WAS TOLD THE ISSUE WAS EXHAUST CAM SHAFT AND IT WAS BROKEN OFF /MELTED IN CYLINDER HEAD. TO REPLACE HEAD HAD TO BE REMOVED. WHEN HEAD WAS REMOVED CRACKS WERE FOUND ON COILS 3 & 4 IN HOUSINGS AND NOTICED METAL SHAVINGS IN MOTOR. YESTERDAY I DROPPED AT DEALER WHO NOW SAYS VEHICLE MAY HAVE A BLOWN HEAD GASKET OR WORSE. MADE KIA AWARE WITH 1ST ISSUE AND THEY COVERED 1/2 OF REPAIR COST. STILL HAVE AN OPEN CASE # WITH THEM AND REPORTED THE NEW ISSUE UNDER THE SAME CASE NUMBER. BROKEN AND MELTED PIECES IN CYLINDER HEAD & METAL SHAVINGS TELLS ME ENGINE ISSUES THAT I AM NOT RESPONSIBLE FOR. COULD THIS BE RELATD TO SAME ISSUE AS FIRES IN ENGINES ON 2011 SORENTOS?

Print page for your Records
PRINT
Complaint Number: 11152542
Vehicle Identification Number: 5XYKTCA10BG057031
Your Vehicle\'s Make Model and Model Year: KIA SORENTO 2011
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Engine
What happened?
My Kia has been in and out of the dealership repair facility since July 1st 28. I have had to have it towed there twice. My original ID complaint # with NHTSA is NHTSA ID Number: 11142672. I still have an open complaint with Kia that has been ongoing. due to melted parts connected to the engine that had to be replaced a couple weeks prior to the vehicle going in this time. Now I am being told the engine mating surface is an issue. The cylinder head is warped & the block is warped. How? I have not driven this car hot that I am aware of! This is a 2011 Kia that is outside of the recall for engine issues but is still being pushed for recall by NHTSA…what do I do now if Kia won\'t replace the motor? There are only 77K miles on this vehicle. I bought it with 900 miles on it. I am still waiting to hear from Kia. This is getting ridiculous! Kia knows very well there are problems with these motors and feels content to sit back and let people\'s hard earned money result in a non-driveable vehicle. I have babied this vehicle since the day I got it. This issue is through no fault of my own. This is on them. Someone needs to do something. A $25K vehicle with 77K miles should not need a new motor

bought the 2011 sorento in 2014. i have a push button start. in december 2016 through february/march 2017, the push button starter would not start the car. thinking it was the battery, i got a boost and immediately went to buy another one. the battery was checked. it wasn\'t the battery. the car started for 2 days and then the problem resurfaced. i had the battery jumped and drove to laurel kia. they could not find a problem because the car started in their garage. after a day or so, the car wouldn\'t start again. this time i had the car towed to the dealer without getting a boost. after two trips to the dealer, there was no diagnosis/no solution other than having to replace the battery. checked youtube. saw other kia owners having the same problem w/push button start. after several no starts, i realized that my problem seemed related to temperature. if it was below approx. 33 degrees, car wouldn\'t start. once the temp warmed to 35+, the car started after several attempts. (this is key because when the dealer has it, the car is in its warm garage and would start.) once the temps warmed toward spring, i had no problem. then in winter 2017-18, the problem resurfaced. linking the problem to the cold temp, i didn\'t bother going through the routine. i emailed kia headquarters in california regarding this problem, which i saved. to confirm my statements, they checked with laurel kia and suggested that i return to the dealer. i\'m not the only kia owner who has had this problem, and kia is well aware of the no-start push button starter problems; yet, they offer no remedy.

https://www.roundrocktexas.gov/news/firefighters-respond-to-blaze-in-home-garage/
On Friday morning, July 27, 2018, we experienced a house fire in the attached garage of our house in Round Rock, Texas. My son Mark and a roommate were home when the fire started at approximate 7:45AM. They both escaped the burning house without injury. Mark\\\'s 2011 KIA Sorento had been parked in the garage since about 7:30 PM the evening before.
Investigators from Mark\\\'s car insurance company and our home owner insurance company agree that the fire appears to have originated with the car.
How can we go about holding KIA responsible for the fire and all the damage it caused to our house and the contents?
Can you recommend a Texas attorney to help us resolve this costly situation.

Engine seized – best guess by dealer service cetner (Wagner Kia, Shrewsbury MA) was crankshaft bearing failure.
Car was not repaired, but instead used as trade-in for new Kia Niro. Trade-in value was $200.

On February 27, 2017, my engine just died.I had only one warning and that was a sudden lack of power. While going up a slight hill, I had to floor the gas pedal to maintain 20mph up it. I went out to start it at 830pm to take it to my mechanic and my Sorento would not start. I had it towed to him that night at 1030pm. My mechanic look at it and he told me it needs a new engine on March 1, 2017. I contacted Century 3 Kia and spoke with the service manager Dan. He stated I needed to have it brought back to them and also said he was surprised that my vin was not on the extended warranty list. I also contacted Kia consumer number. I spoke to Eric the first time and was told the same. I told Eric that I did not want to pay twice for the same conclusion. I had my Sorento towed to Century 3 Kia on March 1, 2017. On March 3, 2017, Dan told me that it definitely needs an engine. He told me if I was the original owner they would replace the engine at no cost to me. Dan then stated that since I am the second owner of the Sorento, I would have to pay for it. Kia\'s consumer personal, Charles, stated the same. Charles also said that Dan, the service manager, should never stated his surprise that my vin was not added to the list. Century 3 Kia told me it would be 15 hours at $108 an hour for labor. I have looked and found that most engines with roughly the same mileage as mine are around $2,500. This is not including the cost for fluids and other things that it will need to return it back to a functional state. The cost will roughly be $4,500 to $6,500 by the time it is all said and done, not including any rental car fees. If this is a known issue with these engines, why has Kia not done anything about it.

DVD player has not worked ever.
Car lost brakes moments after the parking break light came on, while driving down the highway. Had KIA tow it in for repair. KIA said it was finished the following day, however when it was picked up the brakes didn’t feel right. On the way home discovered that after pushing brake pedal all the way to the floor, the car continued to roll for another 25 feet before stopping. This was when only driving 29 mph. Don’t know how bad it would be if moving faster. Currently attempting to have KIA tow it back to dealer. Really don’t want it back now. Too afraid to drive my children around in it.

Airbag clock spring is bad. open circuit. dealer has in stock. but not permitted sell the part because this is not the updated part, which is on national back order. kia of north america states it has an extended warranty but parts are not available until october. i can not allow my 22 year daughter to drive on the highway without the airbag.

The airbag light will not go off whenever the ignition is on and vehicle is running.

Ive had two engines fail on this car both the same connecting rod issue yet my car is not included in recall so my first enging cost me 6,000 dollers the second i have repaced yet it sitting in the driveway drove it only 3800 miles same issue bearing are gone don't know what to do except maybe get a lawyer car is a lemon

Engine making a knocking noise and leaking oil with no oil light on to indicate that it’s a oil problem. the vehicle was smoking possible bout to catch fire sparks was coming from the vehicle. the vehicle was running at the moment

Vehicle was running fine, no noises, no unusual issues. went to start in the morning and ran fine. went to my destination. when i came out 2-hours later, vehicle would not start. had it towed to a mechanic who said the engine needed to be replaced. 108,000 miles

Was involved in a car fire that was a total loss of the car. it was my daughter, myself and 4 dogs heading to see my dad in wiggins,colorado. if need my daughter has photos of the car fire as well as videos.

Inside door handle popped and i was unable to open the driver's door from inside the car. this also happened to the rear door and i needed a door latch kit and also on the front door latch kit had to be replaced. the safety or it is not safe when you cannot open your car door from inside the car.

Tl* the contact owned a 2011 kia sorento. the contact stated while driving 70 mph, the contact heard a loud noise coming from the engine compartment. the contact pulled over to the side of the road as sparks and flames were seen coming from the engine compartment. the contact exited the vehicle, opened the hood and a fire emerged from the engine. the contact stated that she sustained an eye injury due to the flames. the fire department was contacted and was able to extinguish the fire. the contact was unaware if a police or fire department report was filed. the vehicle was towed to a junk yard. the contact notified kia of south austin (5306 s ih 35 frontage rd, austin, tx 78745) and they informed the contact that they could not assist due to the vehicle not being under a recall. the vehicle had not been diagnosed or repaired. the vehicle was destroyed. the manufacturer had been informed of the failure and complaint was filed. the failure mileage was unknown.

Tl the contact owns a 2011 kia sorento. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. the vehicle was taken to the local dealer west herr kia located at 3565 southwestern blvd, orchard park, ny 14127 who diagnosed the vehicle with a fuel vapor leak and that the fuel tank needed to be replaced. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver’s side door failed to open or operate as needed, without warning. the contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. the vehicle was not yet diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl the contact owns a 2011 kia sorento. the contact stated that the rear driver’s side door failed to open or operate as needed, without warning. the contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. the vehicle was not yet diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The drivers side rear door will not open.

At 100000 miles engine had major failure needing to be replaced had mechanic install used engine with 75000 miles and this engine is having timing issues unable to get it inspected because it won't pass emission test

The passenger airbag light came on for no reason. i got the code pulled at a local shop for free thankfully. the code was b1764 ocs mat defect. now because it failed for no reason i have no airbags at all. from other people's complaints it can cost $1,000 to $3,000 to fix. awesome. i really loved my sorrento too.

When in idle vehicle stalls when stopped with foot on brake or in park, stop light, intersection (trying make a turn accross major expressway, stopped in traffic. both city and hwy. internet shows ref. service campaign #sc106. kia corp says no recall. dealership says no recall. started jan 2021.

The paint (pearl white) on the vehicle on the surface above the windshield is delaminating/peeling. two different body shops told me that it was due to a manufacturing defect.

I drove my 2011 kia sorento about 9:15 at night. by 12:45 am a passerby had called 911 due to my car being in flames. i was woken up to the fire department arriving at my house and my car engulfed in flames. after the flames were extinguished, they checked it over and determined that it had started in the engine area. i bought the car in 2017 and it currently only has 120,750 miles on it. they investigated it and determined it had started on the passenger side near the engine. my car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. kia needs to get it together and take care of my expenses.

Vibrating sound in front end

My headlights keep going out. a few weeks ago, i left for work at 5am, traveling on an unlit road when my headlights completely flicker off. i had to wait until daylight to get to work. when i got back in after my shift, the headlights worked again. a few days later, the passenger side headlight went out. i replaced it. a few days later, it went out again. my husband checked it and found the part that the bulb goes in was melted. nothing seems to work, changed bulbs multiple times, tried ceramic parts, even rewired it. mechanics tell me it’s an electrical issue, but then they can’t find the problem when they look at my car. i’ve since found out that this is a common problem with the kia sorento. this is a major safety issue for anyone traveling at night. why isn’t this a recall issue?

General complaint-the material enclosing vehicle front lighting became increasingly difficult to allow sufficient light to pass through. all attempts to clean the surface failed, as it appeared (to a layman) that the material was changing chemically. dealer replacement was excessively expensive. i purchased and installed an after-market replacement-too soon to evaluate over time, but initial results show excellent performance with no apparent change.

Tl* the contact owns a 2011 kia sorento. the contact stated while driving 50 mph, the vehicle shifted into third gear and shifted into limp mode. the vehicle failed to accelerate above 10 mph. the contact parked the vehicle and waiting for 15 minutes before restarting the vehicle to continue driving. no warning lights were illuminated. the contact took the vehicle to kia of jamestown (1700 washington st, jamestown, ny 14701, 716-664-1222) where the transmission was flushed and the filter was changed. the failure persisted and the vehicle was taken back to the dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacture was notified of the failure however, no assistance was provided. the failure mileage was 183,499.

The control option functions on the steering wheel fail. cruise control, radio, and phone buttons all have failed.

The engine light came on and all of a sudden, i couldnt accelerate any longer. it occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear

Vehicle was being operated at a speed of 35 mph when the right front strut suffered a structural failure. there was no impact, strut failed due to corrosion. vehicle has 85500 miles on it.

I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. i turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers. i then put the car in park and turned the key again. this time the car started and i drove it home. two days later the sorento was taken to the shop. possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled. the technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13v114000. he explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start. because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process. even with the vehicle running, this would cause the engine to cut out. he further stated this recall replacement of the brake light signal switch should cure that problem. after running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault. since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded. also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code. though he did give these answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch. is this kias official position that the brake switch recall fixes the engine shutdown? *tr

My pearl white paint is peeling in sheets on the rear quarter panel on the drivers side and is coming off all along each side of the windshield and in spots all along the car.

2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. my alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. my suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it’s fixed for active recalls and other potential manufacturer defects

My alternator went out and kia replaced it, i was still under warranty within 15 months the second alternator went out on the freeway traveling at 70 m hr the car with no warning the car completely died on the inside lane no brakes, no gas, no lights, this was such a dangerous we could have been killed i had to pay over 900.00 to get this replaced, i'm constantly having to replace batteries and alternators i'm know for the 3rd time having to have this done again

The abs/traction sensor has gone out. seems to be a common issue and kia will not cover it or issue a recall.

Passenger airbag sensor is on and will not turn off. online research shows this to be a common issue with the kia sorento. kia has offered no fix or recall. despite this being a wide spread issue with the sorento, multiple years.

I have had my 2011 kia sorento for 2 years now and at about 115k miles after starting the car the air bag indicator light came on and will not go off. after researching, it appears that this is a common problem. i suggest that kia looks into this and issues a recall since this is a obvious problem and i like others carry children as passengers and do not feel safe anymore and am looking into other auto manufacturers.

I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. shifting to park or drive isn't catching all the time, and door locks click open & close randomly. i do not feel safe driving my car.

Driver's side door will not open from the outside.

Tl* the contact owns a 2011 kia sorento. while the vehicle was parked, the rear passenger door failed to open without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 120,000.

The airbag light has came on. kia marked it as bad and i had a second diagnostic done at a shop i have been going to for over 6 years. it came back that there is a manufacture issue. something i have no control of messing up. i have never been in a car accident so that has nothing to do with it. it's been on for 1 month now. my warranty expired and now kia won't fix it. they warned me that if in a car accident my airbags will not deploy. apparently there are many people online complaining about this issue. i have children i commute with everyday and i think kia should have a recall on this to avoid lawsuit in the future. what happened to the customer is right and providing excellent service to have customers come back? i regret buying a kia.

My 2011 sorento only has 89500 miles and yesterday my airbag warning light came on. took it to the dealer right away and they said it has to be diagnosed to see the problem. it will cost $120.00 just to diagnose. i have gone on line to see if this a rare event and to my surprise it is not. i will be taking it to an independent dealer to check it out. i feel this is not going to be inexpensive. this is a safety issue and nhtsa should get kia to clean there act before someone dies!!

Airbag light is now illuminated at 90000 miles. it came on when i started my car 2 weeks ago and has been on since. nothing has happened to cause this.

Ac evaporator replacement

My drivers side door does not open from the outside. i can open it from the inside, but not the outside. it is not locked and seems to be a huge safety hazard and a very common problem according to all of the other sorento owners and complaints out there. i'm terrified...what if a life or death situation occurs and the only door i can use is the drivers side and it won't open? nothing happened to my door to make this happen. i came out to the garage one morning and it wouldn't work.

Vehicle suddenly lost power while turning out of church parking lot. applying accel pedal barely powered the vehicle but made metallic grinding noise. pulled over and put vehicle in park, but park did not stop vehicle from rolling downhill. parking brake was applied until vehicle could be towed home. on inspection, right drive shaft and transmission output gear were both found to have worn. there was a recall and service had already been performed on the vehicle to prevent this failure (rc079-sorento (xm) intermediate shaft repair (2wd vehicles).

The airbag light illuminates red on my 2011 kia sorento with 55,000 miles. this indicates the airbag would not deploy in a crash. although kia motors has sent out the extended warranty to cover the airbag clock spring assembly, this airbag failure was diagnosed under code b1764, and is a defective seat cushion with a replacement cost of $1300. this defective part should be included in the extended warranty for airbags, or determine an alternate fix. a defective part that is not critical in a crash has rendered my airbags useless.

Recall : the handle on my 2011 kia will not open from the inside< we paid and got that fixed, now the back passenger door is doing the same thing, the panel is cracked now from trying to get it on.look my husband and i both have cancer and cant afford all this

Driver's side door will not open from the outside presenting a safety issue if an emergency were to take place and a rescue was needed for the driver of the vehicle. shortly after the driver's side door failed, the back driver's side door had the same issue and will not open from the other side. once again, a safety issue that should be recalled.

Front driver's side door is not opened from outside. only opened from inside.

Tl* the contact owns a 2011 kia sorento. after starting the vehicle, the air bag warning indicator illuminated. the contact was concerned that the vehicle was not on the recall list. the vehicle was not diagnosed or repaired. the failure mileage was unknown.

Rear seat latches break. 1st occurrence approx 60k miles. broken again approx 70k miles. latches very difficult to use. may break and leave seat useless in down position. currently broken with seat stuck in upright position. appears to break while vehicle stationary. kia seems to have issues w latches in general. am aware warranty extension for door latches (2 of mine have broken). thank you!!! *tr

Tl* the contact owns a 2011 kia sorento. the contact stated that an unknown warning indicator illuminated on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the intake manifold failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 30,000. the vin was not available.

I just bought a 2011 kia sorento last week with 39,000 miles on it. when i went to get in this morning to go to work my driver's side door would not open. i can only open it from the inside. i tried locking and unlocking it and nothing. it still does not open from the outside.

Left low beem light is out in my car it is a new bulb.this is the 2nd time it has happened also the lights go out for no reasion i will be driving and they go out, i have to use the on and off lever flick it multipal times to get themto come back on i have taken it to dealler 4 times they cant find out why it dose it also last night for some resion my right door will not open from out side nor the driver side rear door is doing the same thing as of last night ?????????

Headlight low beam bulbs are burning out at the rate of one (1) to two (2) weeks. the left bulb burned out a couple of years ago. approximately a month ago both of the low beam bulbs burned out at night when my wife was driving home from church. she almost wrecked before she turned the lights on high beam. since then the left side bulb had burned out twice. i have replace these bulbs at a cost of approximately $15.00 each. i am afraid that the lights are going to go out when driving when it is not possible to change to high beam. the last bulb burned out just last night when it was dark.

Door locks will not open from outside the door lock assembly has broken on two of my doors, the passenger front and the driver side rear. this is clearly a problem based on the amount of complaints and should be recalled. there is no guarantee if you get them fixed, with original kia parts, that it will not happen again. this clearly is a safety problem.

At 116xxx miles air bag light has come on. was driving the vehicle when the light came on. vehicle has never been in a crash. checked all connections and fuses and their is no reason the light should come on. passenger airbag off light is not illuminated when there is no passenger in the seat. seems to be a common problem with this vehicle. wish kia would do something about it. i have to use this vehicle to transport my daughter. seems to be a major safety risk.

At 76k miles, the airbag light began staying on. dealer informed me the ocs mat, a $1700 part, needs to be replaced and is not covered under warranty. vehicle was never in accident and was garaged since purchase.

Tl* the contact owns a 2011 kia sorento. the contact stated that the instrument cluster failed and different warning indicators illuminated, such as the all wheel drive and check engine. also, the odometer failed and the speedometer would not display speeds past 20 mph. the vehicle was taken to three different dealers (midtown kia in tulsa, ok, boomer kia in oklahoma city, ok, and bob moore kia in oklahoma city, ok). the dealers were unable to replace the instrument cluster and reprogram it because it was against state laws. the manufacturer was not contacted. the failure mileage was approximately 140,000.

In late 2013 my driver side door would not open from the outside.then the drivers side back door would not open from the inside or out. then the passenger door would not open from the outside.we got this fixed because my mother is eldely and needed to be able to easily open her door. this was a cost of 600.00. to fix the back door they were going to charge an addtional 600 or more depending on if they broke the door panel , we would have to replace that at our own cost today my passenger back door stopped opening from the outside. my son has to climb over the seats to let his brother in. what if there was an accident in water or a fire and my children were unable to open their doors .this is unacceptable. this is no doubt a safety concern.

My sunroof exploded. it sounded like a shotgun and then raining glass. i was driving with a speed around 35-40 mph when this occurred. it was very traumatic.

My neighbor bumped the back of the kia with his buick no visible damage to either cars bumpers the kia was in park no one was in it the kia it then started moving down the street it rolled about 400 yards went thru some hedges and then stopped in a neighbors yard no injurys but the vehicle was in park the whole time ,i took the kia to the local kia dealer they had the vehicle 4 days and couldn't replicate what happened i told them i had read about a recall with a similar problem they said my vin # wasn't part of it i feel kia should adress this it wasn't imagined there were 3 or 4 neghbors that saw the empty vehicle just rolling down the street a responce would be appreciated thank you

The right rear passenger door on my 2011 kia sorento will not open from the inside or out since october, 2016. the dealerships that i have reached out to are quoting a $400.00 pricetag to "fix" this issue that is obviously the fault of the manufacturer. in reading the forums and links on how to fix this, it has become apparent that kia refuses to address the thousands and thousands of consumers who have been affected by this and i am compelled to report as hopefully the nhtsa can compel kia to issue a recall for this widespread issue as it is indeed a safety issue. does somebody have to die trapped in their kia for kia to address this?

I have not been able to open my driver side back door for over a year. it will not open from the inside or the outside. due to not being able to open the door it is practically impossible to fix it as we cannot get to the hinges inside of the car unless we remove the entire inside of the door and cut the door off of the car. this is a huge safety hazard kia that needs to be fixed!

My 2011 kia sorento has 2 rear passenger doors that don’t open. neither door can be opened from the inside and they can be opened from the outside approximately one inch. the only way to "open" the door is by pulling extremely hard on the outside handle (you can feel the resistance of the interior panel). the door does open, but the interior panel detaches from the door frame. once the door is closed again reverts to not opening.

The driver-side front door latch broke with no advance notice. i had made a stop and tried to reenter the vehicle. the door will not open from the outside. i don't see a safety recall for this vehicle, but i see plenty of complaints which indicate that it is either a plastic part of the door handle, or the locking mechanism. this should be covered under a safety recall, as it presents a safety hazard in the event of a crash where the driver is unable to exit without assistance since rescuers would be delayed in opening the vehicle. apparently all doors on this vehicle are subject to this same problem.

Tl* the contact owns a 2011 kia sorento. when the vehicle was started, the driver side air bag warning indicator illuminated. the contact called the dealer (tonito auto kia in rio piedras, puerto rico) and was informed to bring the vehicle in for diagnostic testing. the contact also stated that the air bag warning indicator illuminated back in march of 2012 and was repaired under warranty by tonito auto kia. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the approximate failure mileage was 97,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear passenger door handle fractured. the vehicle was scheduled to be taken to an unknown dealer. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. while driving 60 mph, the engine stalled and the check engine indicator illuminated. the vehicle was towed to an unknown location. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 166,045.

Tl* the contact owns a 2011 kia sorento. while the vehicle was stationary, the air bag indicator illuminated without warning. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 96,000.

While driving anywhere above 35 mph upon slowing down and the car downshifting the car jolts a loud bang/pop is heard the car lunges you forward it's quite violent i've taken to the dealer over 10 times and they just say they notice the popping but nothing is wrong they also said they took it for a test drive to test the unbelievably hard down shift . i watched them their test drive was from the front of the parking lot to the rear . they never went above 25 mph so they never tested the down shift it's happened for a very long time now and they just keep denying it i also had the top end of the motor go out at 5000 miles and feel like they are just avoiding it being a lemon.

Just started having problems with the car dying out when driving. for a while, you could start it right back up and it would not do it again for another week, two weeks, maybe even a month. took it to a car shop and they cannot figure out what's wrong with it, they say everything is coming out normal. but, just dying out is not normal. just recently, car died out while i was waiting in a fast food drive through, it to six tries to get it restarted.

Started car, airbag light came on. light stayed on for about aweek now no reason for it to be on. going to take it in and see what i'm told.

Driver's side door won't open from outside...a quick internet search reveals this is a very common problem with a bad actuator. this is a huge safety concern...imagine putting an infant or toddler in the car and then going around to open your driver's door. this is a big deal kia. i won't buy another one.

The locking/unlocking mechanism inthe rear passenger door failed now i am unable to open the door from the outside. the vehicle was running but parked in a parking lot. i attempted to unlock the door as my son was opening from outside.

My passenger side rear door will not open from outside, second time this has happened, other time was front passenger door. the car was parked when i noticed problem.

All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced. it sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns. also had to replace the tpms sensors, front and rear tension rods on both sides. this is the most costly car ever online numerous reports of same issue this should have a recall here is one reflecting same problem with sedona model - i suggest you check this forum under sedona 2002-2005 "sedona front strut". kia has a history of strut noise related problems. they finally came out with a tsb (kt2007020501) on the front strut issue for 2002-2005 sedona's in early 2007 !!! we have to remember that tsb's are for acknowledged problems by a manufacturer and that they have a fix for said problem, thus the tsb to carry out fix. if the problem is not safety related then no tsb. safety related issues are handled under recalls. an issue that is too expensive to fix and is not a safety issue is labeled "normal operating characteristics of vehicle" it's that simple and until you all start yelling to kia and not the service rep who is stuck between a rock and a hard spot you will not get results. my other sugestion to you guys is a mass letter writing campain to consumer reports automotive unit.

The front drivers side door will not open from the outside. online research has revealed that this is a common problem & design flaw that kia refuses to recall. extensive labor is required to fix the problem (broken plastic clip inside the door), resulting in expensive repair bills.

Blower motor resistor found not to be working. wondering if others have had this problem. no heat or a/c.

Air bag alarm appear on dashboard isn't going away

Vehicle stationary, the right front passenger door latch failed to open. was working fine one day and not at all the next. it is the outside door handle. inside still works. i removed the door panel and inner door panel and checked all linkage. the failure is an election solenoid in the actual latch itself. this often happens on other doors on these vehicles, which if they have a child lock leaves the door inoperable and makes it very difficult to remove a child in an emergency.

After driving 8 miles to my destination i parked the car and turned off the engine. i immediately saw and smelled smoke coming from under the hood. i got out, called 911, and began to see flames. the police arrived in less than 5 minutes but by then the hood of the car was on fire and by the time the firefighters arrived the car was completely in flames. there was never a warning light on the dashboard to indicate anything was wrong. we always take it in for all its routine maintenance and checkups with the kia dealer. it was just into the dealer 2 weeks ago.

I am unable to open my front passenger door from the outside. my car is out of warranty now and i called kia to see about a recall as a safety concern, and they said they do not categorize it as such and wouldn't issue a recall. i've done research and this is an ongoing and continual problem for them. what happens if my other doors malfunction this same way? i have small children who could be trapped in my car because i can't open the doors from the outside? what would happen if the car were on fire or we were in an accident and i couldn't get to my children??? i can't see how this isn't a safety concern when children could become trapped in the car!

Tl* the contact owns a 2011 kia sorento. while the vehicle was in the park position, it rolled away and crashed into a tree. the contact stated that the vehicle was recalled per nhtsa campaign number: 15v626000 (power train). the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was not towed. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. the contact stated that a metal banging noise was heard underneath the hood of the vehicle. the contact took the vehicle to the dealer where it was diagnosed that the motor failed and needed to be replaced. the vehicle had not been repaired. the manufacturer opened case number: k3454763. the approximate failure mileage was 63,000.

Tl* the contact owns a 2011 kia sorento. while driving 65 mph, the contact drifted to sleep and rear ended an 18 wheeler truck. the air bags failed to deploy. a police report was filed. the contact sustained bruises to her sternum, which required medical attention. the vehicle was towed to a dealer to be repaired for cosmetic damages. the manufacturer was not notified of the failure. the failure mileage was approximately 74,000. the vin was not available.

Takata recall, car is making a whinning noise when in idle also when excellerating. i believe this could be intermediate driveshift which is recalled on some cars but not mine. it does seem to be effecting the transmittion sometimes.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and advised the contact to take the vehicle to the local dealer to have it diagnosed. the failure mileage was approximately 95,766.

Tl* the contact owns a 2011 kia sorento. while driving 55 mph, the engine stalled and the warning indicator illuminated. the contact pulled the vehicle over to the side of the road. the vehicle failed to restart. the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 96,752. consumer stated new engine installed 4/18/17, also , the air conditioning does not work because of engine replacement. updated 9/27/18*jb

Started car airbag light came on stayed on. no reason for to be on.

Symptomatic of previous pcm/ecu failure. pcm was replaced 3 months after purchasing 2011 kia sorento new.

The engine began to be hard to start leaving work for home. then the next morning it was hard to start and would almost stall at idle. after parking at work i attempted to start it and drive to the kia dealership for diagnosis, it would not keep running more than a few seconds. the engine has suffered a catastrophic failure. the dealer says that it is likely that the crank shaft bearings failed, or possibly the connecting rod bearings. the engine needs to be replaced.

Tl* the contact owns a 2011 kia sorento. the contact noticed smoke coming from the vehicle and discovered that it was low on oil. the vehicle was taken to the dealer where it was diagnosed that the bearing was faulty and caused an oil leak. there was sludge in the motor, which needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campiagn number: 17v224000 (engine and engine cooling) as a possible solution to the failure; however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was 55,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while the vehicle was operating, an abnormal ticking noise came from the front hood of the vehicle. the vehicle was taken to an independent mechanic where it was undecided if the exact part was the piston and the lower racket arm that needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,388. updated 06/22/17*lj

Drivers side door no longer opens from outside of the vehicle. safety issue

The airbag light came on in my vehicle and disabled the entire system. i took it to the kia dealership and they diagnosed it, and found out it was disabled due to an electric field sensor that is sensitive to all kinds of electronics. the technical service bulletin is tsb: bod 072. it has in there that "if certain electronic devices such as cellular phones, laptop computers, inverters, dvd players, radio transmitters, gps navigation systems, satellite radio systems, video games, and mp3 players are put on/around a passenger seat cushion (including in the seatback pocket) or if liquid is spilled on the seat cushion, the airbag warning lamp may illuminate with dtc b1447, b1448, b1764, or b1767" to me, this is a huge safety risk, as someone might have a cell phone on them or too close, and it disables the airbag system. this is for kia sorento (xm) 2011 to current, kia optima (mg) 2009, 2010, and kia rio (jb) 2010 to current.

On february 27, 2017, my 2011 kia sorento's engine died. i had only one warning that there was a problem and that was a lack of power. i was going up a slight hill and i had to floor the gas pedal to maintain 20mph up it. i went out at 830pm that night to take it to my mechanic and my sorento would not start. i had it towed to gorring automotive at 1030pm. on march 1, 2017, mr. gorring called and told me i would need a new engine. i contacted century 3 kia and spoke to the service manager dan. he stated that i needed to bring it back to the dealership to have it looked at. i also contacted kia consumer number and spoke to eric. eric told me the same information and i stated i did not want to pay for the diagnosis again. i had my sorento towed to century 3 kia on march 1, 2017. dan stated that he was surprised that my vin was not on the extended warranty list. on march 3, 2017, dan from century 3 kia called me and said that i did need a new engine. charles from kia's consumer number and dan from century 3 kia both stated that if i was the original owner they would replace the engine at no cost to me but since i am the second owner of the sorento, it would be my responsibility. i inquired at the cost of labor and was told 15 hours at $108 an hour. i have looked around and found that most engines with roughly the same mileage as mine are around $2,500. the total cost will roughly be between $4,500 and $6,500 total with all the fluids and other parts needed to return my sorento to a functional state. i purchased the sorento with 53,857 miles on it and had it for one year. i put 12,000 mile on it roughly. my sorento had roughly 65,500 miles on it when this happened. i have done some research and found this to be a common problem with the 2.4l engines. if this is true, why has kia not done anything about it.

For over a year now and happening more frequently, almost every day, when accelerating at 35-40 mph there is a hesitation and then a jerk in the transmission. also, when foot is taken off the accelerator it feels like the car is going to die. this happens when driving in the city and the highways. i told the dealer every time i went in for a oil change. informed dealer last week and i was told i still had time (warranty).

Tl* the contact owns a 2011 kia sorento. the contact stated that both front and rear driver and passenger side door handles failed to operate from outside of the vehicle. as a result, the contact was only able to enter the vehicle through an open window with the inside handle. the vehicle was taken to an independent mechanic where it was diagnosed that the door actuators and door handles needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 205,000.

Driver side front door handle wont open door.

One day the drivers door just won't open from the outside. it broke from the inside i had no accidents or damage that could affect the door at all and i've been doing some research and it seems to be a common issue with this particular model.

While driving one evening, my airbag light comes on, then it turned off, and this happened for about a week. now it is on 100% of the time.

I was driving at 65 miles an hour on flat roads and the car went to shift to a higher gear and clunk the transmission feels as though it is going to break. this has happened numerous times. i have also had trouble with the clunking noise when i am going 40 and getting ready to speed up. please help fix this problem for the saftey of others.

The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car. the car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way. i crawled over the driver's set and pushed the door open from the inside to be able to pull the child out. i should not have to crawl around in my car to get a minor out of it. nor should anyone be exposed to texas heat for any amount of time due to car failure. called kia customer center and was told to take car to be evaluated at a dealership near me - they chose. the service area didn't even look at the car -- saw the car handle i brought in and said 'well why you bringing it in. it's broke. i can tell that by looking at it." he said he would open a work order that day. no response, i called kia and they called this person who said he was just then writing up the order. weeks later i called kia customer service and i was told that some sales manager (no name, would not provide phone number) had denied covering the repair of the part. i told the kia service to appeal it -- this plastic part is on the passenger side of my car. for 6 years, this car has been used by me exclusively m-f to an from work. once in awhile on the weekends, i take a grandchild to an event or sometimes i have carried husband to ymca.. if the part failed due to use, the drivers side handle should have failed. i looked online after learning from kia that there would not be a recall on this issue. i saw hundreds of people in the same situation i was in - warranty didn't cover it since it was over 70,000 miles. the 'fix' repair is over $500. i saw that a class action is being discussed. since it is always the passenger door handle that fails for 2011 kia, it is obviously due to kia using a substandard part.

The driver door won't open from the outside.

Car jolts/shudders/ slightly jerk when pressing on the gas pedal for more power. car suddenly jerks forward when going from 60 to 65 mph.

While i was driving on a city street and turning a corner the car made a loud clunking sound then stopped. the engine continued to run but the car wouldn't move forward. tried to shift gears but engine just reved up but would go. had to put the emergency brake on to keep it from rolling. finally had to have it towed off the street. we took it to a mechanic and he thought it was the same issue as the nhtsa campaign id 11v258000 and group service campaign number sc 082 [rev 5] so he called the local kia dealer to confirm. despite my car fitting make/model/year/manufacture date they said this vin was not part of the recall. he suggested that i do further research.

My care is only 6 years old and i have already had to repair and replace my door latches on the driver door and the passengers driver side door. this has worn entirely too fast. none were misused. i have childrenand both completely failed to work creating a hazard to entering the vehicle.

Left rear door will not open by door handles inside or outside even with the door unlocked if kids are in the car it is a safety hazard sitting still when it first happened

Air bag warning light came on and has stayed on. took car back to dealer was told that the clock spring replacement is under a recall and that the ocs mat is defective i cant pay 2000.00 for this repair and think that this should be recalled as it goes hand in hand with the clock spring. please look into this matter as it is not cover under warranty.

Tl* the contact owns a 2011 kia sorento. when the vehicle was started, the passenger side air bag warning indicator remained illuminated. the dealer and manufacturer were not contacted. the vehicle was not diagnosed. the failure mileage was 75,000.

Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. there are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. kia has had this same issue with other models as well and there needs to be a recall asap. i will not be able to fix the problem at this time since i have mounting medical bills. kia needs to add this vehicle to the recall list.

Back up camera doe's not work some times causes problem when backing up you can not judge distant behind vehicle can be dangerous when you cant see if there is a person walking behind you. problem may be in the camera lots of the same problem is talked about on the internet by other people with the same problem.

Front passenger side won't open from outside and rear passenger door won't open at all.

Beginning march of 2016, loud banging and clanking when starting engine. i took it to dealership where they diagnosed it with bearing problem which could potentially cause engine failure. vehicle out of warranty so no coverage for an estimated 6,000.00 repair. when mention of recall came out i was relieved as i am still driving the vehicle. however, it seems that the recall only covers 2012 or newer models. the 2011's have major engine issues as well and need to be included in the recall

Air bag light is on. kia dealer says they need to replace the weight sensor mat on the passenger seat with the part costing $2400. odd that so many people have this problem and the cost of the part varies by over $1000! this should be covered by the extended warranty! car only has 80,000 miles on it.

Airbag clock spring is bad. open circuit. dealer has in stock. but not permitted sell the part because this is not the updated part, which is on national back order. kia of north america states it has an extended warranty but parts are not available until october. i can not allow my 22 year daughter to drive on the highway without the airbag.

The drivers side rear door will not open from either the inside or outside. this is ridiculous. there are literally thousands of the same complaints online and the kia dealers are replacing those that are under warranty, and brand new ones (door actuator problem). it is obviously a factory defect, yet kia won't issue a recall for the door actuator. i want to be able to use my back seat. also a safety issue if my family is in the back seat.

Driver side door will not open from the out side. the doors are unlocked and the only way to open the door is from the inside of the car. this is a hazard and a safety issue. i have read on many blogs with other kia sorento owner having the same issue. i have a baby, and having to open my driver door from the passenger side crawling through the car.

2011 sorento shift really hard, sometimes i have to force it to shift by lowering speed, sometimes it does not want to shift at all and then my engine light comes on, then shifts really hard and wants to stop on me as i am driving. sometimes at a light it does die, but then start back up. one time it would not go even with pushing the gas all the way down.

The sunroof of the vehicle exploded while i was driving it on the interstate

In the past 3 years i've had two of my external door handles break off without explanation or incident.

The second row seats do not correctly release or latch.

70,000 miles on this vehicle. driver side door cannot be opened from the outside. very serious safety issue with many complaints filed. cheap plastic mechanism is to blame. many other complaints on other doors also.

My sunroof exploded as i was traveling north on the 605 fry around 6:00 am on 8/31/16. i was no passing under any overhead bridges nor did i experience any debris hitting the car.

Driver and rear passenger door handles no longer open doors from the outside. rear door from inside or out due to engaged child lock

Tl* the contact owns a 2011 kia sorento. without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. the contact was unable to open the doors from the outside. the contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. the vin was included in nhtsa campaign number: 15v626000 (power train). the manufacturer was not notified. the approximate failure mileage was 70,000.

Driver side rear passenger door will not open from the outside. can open from the inside only. huge safety risk of not able to remove small child from the vehicle. also, in case of accident, not allowing exterior extraction without breaking glass.

Takata recall. i own a 2011 kia sorento. my back door handle (on the drivers side) will not open the door from the outside. the door handle has not worked since 2015. today, august 28, 2016, my passenger door will not open from the outside. there has been no damage to the vehicle that would have created this problem.

Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. i have been advised by the dealer that the airbags will not deploy since the light is on. my vehicle has approximately 75,000 miles. there are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. kia has had this same issue with other models as well and there needs to be a recall asap.

Takata recall. my drivers side passenger door will not open from the inside or outside. when i contacted the dealer they told me that it isn't covered under warranty anymore. they said it will cost $4oo. this site is full of these complaints so why isn't there a recall on it? does a child have to get stuck in one of these cars and die before it is fixed??

Drivers side door does not open from the outside. was parked in the driveway. worked fine one minute, and the next i couldn't open it. i have to go through the passenger side door to open or leave drivers side window down and reach in to open. many complaints concerning this already.

The drivers side door will not open from the outside. my car has just over 40,000 miles. if there were an emergency, accident were the driver was unresponsive, a responder could not open the door from the outside to reach the driver. a kia dealer service manager believes the problem is a failed door latch and the repair cost is approximately $450-$500.

My air bag light is on so we hooked up the scanner and it threw the code b1346 for the clock spring which seems to be a problem with alot of other's as well.i think their should be a recall and i will be calling kia and complaining

4 months ago, both low beam headlights burned out at the exact same time. i replaced both. this morning, the passenger side low beam headlight burned out. i will replace it this evening. 2011 kia sorento ex, v6, auto trans, no towing package.

Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. gonna have to climb in from the hatchback pretty soon. they all open from the inside, not the outside. so now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. all this within the last 3 weeks. i'm guessing somebody has to die before this will be recalled. going to call dealer today to see what they say.

Having trouble with service dept of local dealer regarding driver's side axle as it enters the drivers side transmission case. dealer tells me it's normal for this amount of "play" - they say it is designed this way for going over bumps - don't believe them at all as i know that the cv joint handles the bumps. i know that the shaft and the bearing are a very precise fit and there should not be any play. there is a grinding noise when slowing down and a fluttering/clicking noise when i pop the vehicle in neutral at about 50 mph (this is probably the splines on the end of the shaft not mating into the differential correctly - misaligned - because the bearing has failed). dealer keeps telling us it's either our brakes or tires. they have checked the brakes 4 times already and found nothing but they do acknowledge the grinding noise is still there. this vehicle is dangerous to drive in this condition as the symptoms keep getting worse. it has been at the dealer's service department this time for 6 days already. the vehicle is still under the 100,000 kia drive train warranty (vehicle has 91,000 miles on it). i have sent the video along with this same note to [email protected]. would like your opinion of what the amount of movement signifies on the axle as shown in the video - pretty sure it is evidence of a failed bearing (which has led to further damage within to the differential and shaft splines). thank you! *tr

Driver-side front door will not open from the outside (will only open from inside). drive-side rear door will not open from inside or outside. passenger-side rear door will not open from inside or outside.

Driver side door will not open from outside. i have 61,000 miles on vehicle . i had to open passenger side door and reach over to open door,

In august 2010 there was a recall to reroute the wiring harness for the starter and was supposedly corrected. three weeks ago i was coming down a mountain in the vehicle (2011 kia sorento) and i noticed a little hesitation. when i stopped the vehicle, it would not start again. i had it towed to the local kia dealer and they advised that the fuse panel had been shorted out and was defective. they said that kia would provide the fuse panel if i would pay the cost of the labor. i reluctantly agreed. when i picked up the vehicle, they stated they had to put a "salvaged starter" on the vehicle to get it to start. i again reluctantly agreed because i didn't have money for a new starter($500). when i checked my past repair ticket i noticed that kia and the dealer supposedly rerouted the starter wiring harness on a recall. after checking with other technicians, they advised that if the wiring harness was not installed correctly, it could have shorted out the starter and fuse panel and possibly could cause the vehicle to suddenly loose power even while driving. i'm afraid to drive the vehicle now; fearful that it will loose power while in operation causing an accident and possibly loss of life.

Nhtsa recall number: 15v-626 recall date: november 6, 2015 failed to contact me about this recall.

Kia sorento 2011. parked. first it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all. then today the other side not opening from the outside. all open from inside, only problem is what to do when all four stop opening from outside. if my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open from outside, somebody is going to be seriously hurt or killed from this problem. from the looks of things there has been a lot of problems with these doors.

Outside driver door handle failed. could not open door from outside even when unlocked.

My 2011 kia sorrento parking lights stopped working. mechanic stated that wire harness had to be replaced from turn signal switch/inside steering column and down through to rear lights. he stated that the area was packed with dirt and debris even into the headlight assemble. mechanic couldn't figure out why the area was so packed with dirt and water. total repair cost $398.00

Kia sorento 2011 esc dbs lights on dashboard and either cannot get out of park or when trying to shut vehicle down will get stuck in between neutral and drive, i shut down car but obviously cannot take keys out, wait a few minutes restart in neutral and sometimes i can get it in or out of park. sometimes this is done several times.

Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. after searching online, ive found its a major problem that kia refuses to recall. this is absurd. the front two doors on the kia will not open from the outside, but will from the inside. one of the back doors has a handle that has broken off after little use. ive read hundreds of stories of this happening and kia needs to make this right. the extensive labor it takes into removing the door handle is the problem for the price. most service dealers want hundreds of dollars to fix a plastic door latch/actuator and that is a rip off. these need to be recalled immediately for safety reasons. if a crash were to happen, and the inside also quits working, how would you exit the vehicle?

My driver side door just stopped working from the outside. it unlocks, but the handle does not open the door. this is such an inconvenience, not to mention a safety issue. i searched and see tons of complaints about the same thing, but no recall. i am so surprised at kia for not taking responsibility

Front passenger door handle will not open door from the outside.

You say you want me to report it when the manufacturer fails to perform the recall work, but you have no way for anyone to do that. you are as bad as the manufacturer who failed me. i can't count on you to do anything, you've made that very apparent.

Chrome cracking on driver's inside door handle causing severe cut on hand when attempting to open vehicle door.

A whirring/whining noise from transmission/drive shaft area when driving above 20 m.p.h., going straight ahead' on smooth pavement. i just purchased this car from a kia dealer and a search does not show that nhtsa action # pe11010 was ever done. campaign id# is11v258000. please advise as soon as possible.

Drivers side,rear seat passenger door lock does not open from outside or inside. the door locks are electrically opened via key fob opener. i had this difficulty before but had been able to open from inside. i am fearful that the child lock on the jamb of the door may have been flipped to the locked position. in any event the door will not open. the vehicle was purchased used in aug of 2015 with 46k on odometer. the unlocking issues were noted when the vehicle was stationary as the door locks originally engaged when the transmission was placed in drive. the locking problem was likely first noted in early fall of 2016. by november of 2016 the door would neither open with the key fob button, electrical switches on the master door control on the drivers and front seat passenger interior arm rests, or the the interior passenger door handle from the inside. the remainder of the locks have not failed to open with the key fob, electric switches or with the interior door handles. this situation presents a safety concern particularly to driver's side rear passenger as exit from the vehicle through the door is not possible at this point. the situation has not yet been repaired.

Driver air bag light is on and won't turn off

The right and left rear outside door handle cover/cap as come off the car. seems it would be some kind of manufacturing issue that both handles would come off. the replacement part is only about $15 but the dealer wants $100+ to install the replacement. one door handle came off in october 2016 and the other came off this last week in january 2017. i don't mind paying for the replacement part but not the installation costs.

Airbag warning light on but no reasons, no error codes

I have a 2011 kia sorento awd lx the front driverside door will not open from the outside.

We almost died on the highway today! we were turning to highway we stopped and again. unfortunately the car moved only 3 yards and stopped. mechanic says it was the transmission and the recall sc 089 was not done properly or never done before even kia dealer says otherwise.

Push button start. sometime it starts and some time it does not. hit and miss. battery replaced. alternator replaced, starter check. car does not always start the 1st, 2,3,4,or 5th time

Rear driver side door will not open from outside or inside. no impact or damage.door handle just stopped working.

The transmission is banging even when not shifting. i was driving and heard a bang and a jolt, i thought i hit something, but there was nothing around me. it's starting to happen more often. i think there's something wrong with the transmission. i looked online and found a bunch of complaints for the same thing. i don't feel i should have to pay for a defective transmission when it appears it's a common problem.

Hello, it seems that the recall sc 089 that was done on my kia did not fix the issue with the transmission. kia should come up with the better solution cause there is a high risk of the transmission failure. we had the same issue with our transmission as described on sc 089 and almost crashed on the highway. kia dealer said it is not their issue cause the repair was done. so even kia aftersales processes do not work as they keep the dangers cars on the road.

Tl* the contact owns a 2011 kia sorento. while attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. the vehicle was not diagnosed or repaired. the contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 78,000.

On 1/16/2017 i went to a dr appointment. when i came out i unlocked the car and the outside handle on the driver's side door wouldn't work. the door was unlocked but the handle would not work. i had to go into the car from the passenger side and climb over to open the door from the inside. this was not easy as i am a short 67 year old woman. took the car into a mechanic and he had to order the entire latch assembly $243.50. i checked on the nhtsa site and there are so many other cars that have had this safety issue also. it looks like that this problem is becoming a bigger problem as our cars age. hopefully my other doors won't break also as was the case for several other owners. please look into this extremely potentially dangerous issue and have kia issue a recall. thank you for your time. *tr

Transmission is stuck in 4th gear while driving i can go in reverse and forward but when i go forward it is stuck in 4th. *tr

I have two doors that will not open from the outside. i searched online and see that this is a common problem but i do not see a recall. i think something needs to be done to force kia to recall and fix this problem

While i was driving at approximately 65 mph, the panoramic sunroof spontaneously detached, flew off, and shattered leaving a gaping hole in the roof. if someone had been driving behind me, they could have been seriously injured or killed. the body shop that replace the sunroof explained that a manufacturing defect caused the failure. i reported this problem to kia, but kia was uninterested. i'm reporting this because i fear that someone could be harmed or killed if their are other sorentos with the same manufacturing defect.

I was informed brake lights were not illuminating. electric stability control idiot light showed up on dashboard right before being informed. car is also not shifting into park or reverse. drive gear seems ok.

Driver side door on my 2011 kia sorento stopped working yesterday,. would not open by remote or key. i had to climb in and crawl over to drivers door to get into car. this is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding. if i was pinned in my car going under water and no one could open the door by any means then i would drown. just how many complaints do u need to have to recall your obvious defect? i have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. people have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. in other words, we should always be ready for this much reported safety hazard! it is going to flood in houston tomorrow...hope i am not trapped in my car due to your negligence. oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer! *tr

Random and intermittent drivetrain shuttering and vibration - since aug2019 the 2011 kia sorento ex awd has experienced intermittent and sudden severe shuttering and vibration from the drivetrain. the vehicle has been brought to a kia dealership on 3 occasions and the problem could not be replicated nor diagnosed. yet the problem remains. the issues has randomly occurred a total of 8 times starting in aug2019 and more recently in jan2020. the frequency of the shuttering / vibration is directly related to the speed of travel (vibration frequency slows as the vehicle slows). on each occasion, i had to pull over to a complete stop since the vibration was so severe. however, following a complete stop the vibration and shuttering would disappear when placing the car in drive and proceeding to drive again. this issue remains unresolved, and i consider it a safety issue. additional info in the attachment

It started like a low sound from the engine when i tried to speed up three days before monday. and this noise was growing while driving on road. the car slowed down gradually and stopped the engine. the mechanic helped me reach my apt and parked after he changed only the starter, he said engine failure due to defeated bearing.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle failed to start, without warning. the vehicle was towed to an independent mechanic where the contact was informed that the failure was due to the timing chain. the contact called taylor kia of toledo (6300 central ave, toledo, oh 43615:419) 842-8811) however, the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the failure mileage was approximately 127,000.

Instrument panel warning lights all come on during driving. shut vehile off and restart after several hour , restart and the warning lights are all off. they will all come back on again after a while when driving .this has been intermitent for two months

I was driving to bakersfield to visit my sister. me and my grandson were on the 5 frwy when my car started losing power. i pulled to the side of the frwy and waited for the tow truck. my car never started again. since then i have been told that it's the motor. my car never had any problems never ran hot or anything

I have a 2011 kia sorento whihc has 136k mileage on it. at 2014 while i was on dealer for regular maintenance they burnned my engine and replaced with new one. can had 25k on it. last friday i was driving on highway and my car started to make sound and sound started to come from engine and it stopped completely. mjaor engine faliure again and delaer not willing to change under warranty. kia need to address this issue

The headlights will go off at sporadic times while driving. this condition is frightening, particularly at night since we live in a rural area with no street lights on many of the roads. it is extremely dangerous to find yourself in total darkness on country roads that have deep ditches on either side.

On december 2, 2020 my kia sorento started making a knocking noise. no engine warning lights came on. i went to go head home from work on the interstate and i heard a clank while i was driving my brakes locked in traffic then all the lights on my dash came on and my engine shut off in the middle of traffic. my car would not turn back on and i had to call my insurance company geico to have my car towed home. very scary and very dangerous. it still doesn't not turn on whatso ever. i have videos but not in the right format to open.

My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. it is dangerous for and my kids. also, my headrest has fallen off. i have issues with my lights, they will not work for the interior.

A month ago while driving home from a day of shopping and the drivers side air bag light came on. i checked the wires underneath the drivers seat to make sure everything was still connected the light stays on. the engine light came on just yesterday 12.5.2020. stays on will not shut off. i checked the gas cap to make sure it was tight then went to auto zone so they could use their dtc. (the clerk put an estimate of miles on my paperwork as he did not go outside to get actual milage.)the code was obd2. i was due for a oil change and transmission flush. i got those repaired but still have issues with the light. the paperwork states error code read p0014 exhaust camshaft position timing over advanced bank 1 indicates that the bank 1 exhaust camshaft position timing was advanced beyond limits for a predetermined. of time. the only thing i noticed was that i didn't even have the heat on and there was nice amount of heat coming through the vents but the heat dial was on the off position. the instrument panel.

Check engine code for transmission fluid temperature sensor a circuit high input and transmission fluid temperature sensor ckt range / performance codes 0713 and 0711. has there been any recalls? 2012 kia sorento lx. always on check engine light

Oil pressure sensor went out then oil was thrown out all over engine and under carriage, while driving down the road with no heads up. this happened twice ( 2 different times) in three years and this isn’t conceded a fire issue. 7/4/2016 first time, then 7/22/2019

Tl* the contact owns a 2011 kia sorento. the contact stated that keyfob failed to unlock any of the doors on the vehicle. due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, il 60409) where a diagnostic test was still pending. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000. the vin was not available.

The driver side door will not open from the inside, i had a similar problem with the passenger door about 6 months ago. i looked this up and it appears to be a problem with many of these kia cars. i am afraid that all the door might do this and i would not be about to get my grandkids out or if i had to get out in an emergency i could not exit. now i have to roll down the window and reach outside the door to activate the door handle from the outside. my fear is this will stop working and i will be stuck in the car. i am an older person so crawling over the console would be almost impossible. i believe it is a broken door latch on the inside of the door

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving approximately 30-50 mph, there was an abnormally loud thud coming from underneath the vehicle. the vehicle loss motive power and was guided to the side of the roadway. the vehicle was restarted and driven 5 mph to the residence. the contact stated that since the failure, the vehicle failed to exceed 20 mph while driving. the contact referenced nhtsa campaign number: 11v258000 (power train) however, the vin was not included. a dealer was not contacted. the manufacturer was made aware of the failure and a case was filed. the approximate failure mileage was 185,000.

When driving on the highway, the vehicle will shut-off without warning. this has happened about five times in the last four months.

Air bag light stays on after battery replacement. dealer wants over 1200.00 to repair.

The air bag light turned on with our any reason. car won't acelerate, stop and get speed in unsafe wait on the highway.

I have had to replace the head lights on my vehicle long before they should have ever been needed to. in fact i literally just got it back from dealer today after they did recalls on the vehicle and the driver side is out, which was replaced by auto zone not even a month ago. the side blinker that is next to the headlight is also out now too. i'm not sure of they knocked something loose, but it was working this morning. however, now reading the other complaints about the headlights burning out too quickly, i'm starting to wonder.

Airbag light has been on for miles. kia states it is not under warranty, but that the entire airbag system is deactivated due to this error code. they quoted at the least $1,500 in parts alone, not including labor and they can't guarantee that will fix the problem. i am finding this a common issue in 2011 kia sorento. this should be a mandatory recall. people can't afford to fix this problem. but this is a major safety issue. nothing caused the airbag light to come on. my car has never been in one accident nor have i ever hit anything with my vehicle.

The car was not always responding to me when i wanted to accelerate, i would hear the rpms going up but the car would not go faster, then a puff of white smoke would come out the tail pipe. then one day, i was driving the car and it started making a clanking noise when i would push the gas pedal. it sounded like the noise a roller coaster makes when you are clanking up the hill at the beginning. took the car to the dealership and they took the engine apart to find the problem. the car has an engine defect that was diagnosed by a kia dealer as a manufacturers defect. now the car is not drivable and kia is refusing to pay for a new engine. kia needs to recall all vehicles with these engines. they are built by hyundai and they recalled their vehicles with the same engines. *tr

2011 kia sorrento/the car the lock mechanism failed. the car will not lock with the key fob or when pushing the locks in the door. approximate failure was 80,000 miles. took it to the dealer said i was over mileage for the repair. it will cost about $800 for repair. i am seeking advice to see if extended warranty will cover this cost. i have already replaced the front drivers door latch, i received a letter saying the repair on the locks would be done but apparently it does not cover this part. 5 year old car no locks work at all.

Both doors locked on left side. can not enter care on left side. running or not. i'm locked out. air bag light has been on while under warranty at time i ask them to fix it. still not fixed.

In the last week, the vehicle shut down completely while driving. the first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. twenty minutes later while driving 25mph on a side road, the same thing happened. and then again while in a drive thru line. this has since happened twice while on the highway. the vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. after researching the issue, i found there was a recall on 2011-2013 models with the same issue. i contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. i have an appointment on monday, december 19, 2016 to have several other recall items corrected. *tr

Failure of airbags to deplore. accident 12/1/16. insurance company has subsequently rendered the vehicle a totaled lost. accident happened while vehicle was crossing a intersection (city street) and stuck another vehicle in the midsection.

Tl* the contact owns a 2011 kia sorento. while attempting to shift the vehicle into any gear, a loud popping noise could be heard from the front passenger side of the vehicle. when the brake pedal was released, the vehicle would not move forward and rolled backwards. the contact mentioned that the vehicle had to be turned off and restarted in order to resume normal operation. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 11v258000 (power train). the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was 79,000.

Air bag light came on at 90,000 and and its never been hit i took it to the dealer and they want 2000.00 to fix it ,i'm on ssi .this is a safety issue please help?

After our purchase of the vehicle, the cancel button would get stuck at the top of the button. therefore not being able to turn off the cruise control system completely. without the brake switch it could cause the cruise control to not disengage.

Tl* the contact owns a 2011 kia sorento. while the vehicle was stationary, the cv axle leaked fluid. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 101,000.

Airbag sensor light came on indicating there is a problem with the airbag. i have never been in an accident, i bought the car new, and i am the only driver. it just came on the other day and has not turned off. i am afraid that the airbag will not deploy in a crash.

We purchased this car brand new in 2011. it has been serviced and never in an accident. at 104,000 miles, the airbag light came on and now is not working properly. if an accident were to occur, i'm afraid the airbag system will fail resulting in preventable injuries/death. after researching this issue, there have been multiple complaints filed concerning the airbag system.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver side door would not open from the outside. there were no warning indicators illuminated. the dealer diagnosed that the door lock would need to be replaced. the vehicle was not repaired. the manufacturer was not notified. the vin was invalid. the failure mileage was 95,000. updated 01/23/2017*ct updated 7/10/18*jb

Vehicle started grinding with no prior issues at a stop sign. would not move at all. towed to mechanic and was told that the intermediate shaft had broken. found previous recalls for this exact problem on other 2011 kia sorento 2 wheel drive 4 cylinder models, the exact same make, model, and year as our own. called kia and was informed that there was indeed a recall, however it was not in effect for my vin. the same model, year, everything. just not my vin. very expensive repair that will likely require the replacement of the transmission. kia is aware of a problem with these intermediate shafts and is not properly repairing thousands of vehicles. *tr

The driver side front door will not open from the outside of the vehicle. it is like the door is locked, however it is not locked. if i am in an accident or need to be taken out of the vehicle, no one will be able to open the door to get me out. it remains this way at all times; including when the car is stationary and in park. there is a warranty extension offered by kia, but they are telling me this does not apply to all the vin's!

My seat belt keeps locking on me. fortunately, thus far i have been able to eventually get it to come loose. sometimes it is a little difficult to fasten. i'm afraid someday i will need to get out fast and won't be able to. i am parked and the car is turned off on a city street and sometimes in my driveway and stores.

My husband and i noticed that paint was coming off the roof of my kia sorento 2011 model after the car wash. this was around mid 2017. on nov 7, 2017, i took my car to a body shop to inquire about fixing the paint damage. they informed me that they have seen many kias sorentos come in with the pearl white color have delamination. they informed me to check with a kia bodyshop to see if they would cover this. they said that it is a factory issue. so i went to the kia body shop and talked with the manager and after a few days he got back to me and told me that kia would cover half the cost to fix it. well i never got it done because if it is a factory issue and i believe that kia should cover all of it. i couldn’t afford to pay what kia wanted to charge for the paint job and make my car payment at that time. so i waited and now the roof and hood paint are continuing to come off and even worse rust. i can’t afford to replace my car at this moment. i would like to continue driving my car, but not only is it embarrassing, i worry about the rust effecting areas at the top of my windshield. i see many white kia sorentos with this issue in my area and think why hasn't this been recalled and covered by kia nationally. i feel kia needs to take responsibility and fix this issue for the us consumers who have spent their hard earned money on their product. i don’t feel that i as a consumer am being treated fairly by this company. i feel the product and quality is subpar and that corners were cut to create a better bottom line for the corporation. kia needs to do better. you need to do a national recall on all white kia sorentos with this paint delamination issue and repaint the whole vehicle correctly.

I was headed to work a 10 min route for me about 3 miles in traveling at approx 55 mph engine stalled out had to pull over and restart the car.this happen twice in a week span.

The transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. rpm go to 0. feel like a transmission slippage . sounds like trying to change gears. it happens at least 2-4 time a year since i have had the car. these past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 60 mph down to 35 mph instantly almost having cars hit me from behind. same for driving on the street going 20-40 mph dropping

The driver's side front door will not open from the outside. i have found a lot of forums on the internet where a lot of other people are having this problem. what if it were to happen to all 4 doors with a kid in the car?

Car has bucked or stalled on an intermittent basis for the last 60,000 miles (car now at 110k) , to the degree that i wouldn’t let my kids use the vehicle. as with other issues dealership claimed “unable to recreate” leaving me with no fix for a potentially fatal safety issue. car had shut down on i-84 in hartford ct, luckily i was able to do a restart quickly. sorento model year 2011 has voluntary recall for computer issue that sounds similar but was told only certain vins were applicable, which should be explained as to why that would be. see attached pdf. bucking on highway can be severe, engine light blinks but leaves no code. dangerous and many instances on internet!

Headlights (low beams) shut off while driving. often seem to occur when using signal or afterwards. lights other times might just go off briefly, or require driver to put high beams on then toggle down to low beams. occurs often on highway and secondary roads. many similar reports on internet. there had been a warranty extension for low beam wire harness that may or may not be associated, however any loss of lights due to a known problem is clearly a safety hazard. kia has a history of minimizing issues that should be safety recalls. dealership service area continually states they cannot recreate issue, of course they attempt during the day light hours.

Paint delaminating causing rust on hood and roof of vehicle, gradually getting worse.

Doors fail to open from the outside of vehicle. headlight wiring harness will melt wiring for the light bulb and kill the lightbulb. driver seat feels loose, however the bolts are as tight as they will go.

Rear camera goes black occasionally when put in reverse

Doors on recently bough sorento will not open from inside or outside. this is a common problem and yet kia has failed to issue a recall and that leaves consumers stuck with repair costs not covered under warranties.

Car makes a bad noise when starting up. seems to be the timing chosen. kia knows about it and made a repair but has to be repaired at owners cost. they should pay for it since they put out bad product

Engine started clicking and smoking while in motion going 70 mph on the interstate. my engine blew at 158,000 miles. i had normal regular maintenance. my mechanic did regular oil changes.

Drive side airbag light came on and now steering controls are not working. kia dealer stated its the air bag control module that is faulty

In 2018, while driving, my 2011 kia sorento with 101,000 miles, the engine completely stopped with zero warning. it was deemed an internal engine failure and while kia had a known engine issue, they refused to include my vin in the recall. i paid out of pocket to have the kia dealer install a kia supplied engine. 2 years later, with 20,000 miles, the same issue happened again. while driving at 70 mph, the engine failed. fortunately i was able to get to the side of the highway and good samaritans stopped to help push me out of harms way. again, kia will not cover the repairs. fortunately i could smell the hot engine and immediately called for a tow rather than try to restart the engine, after learning the engines burst into flames.

At 103,000 miles, my 2011 kia sorento had catastrophic engine failure with no warning. it was deemed to be an internal engine failure, known by kia, however they refused to include my vin in the recall. i paid 2700 for a replacement through the kia dealership. 2 years later, at 1240,000 miles, the second engine failed. again, no warning lights, simply driving forward at 60mph when it stopped. kia refuses to cover anything again.

The issue i am having is that the entire lighting system will shut off when driving. its spontaneous when it does it but it sometimes comes back on. this causes me to be driving on the interstate at night with no way of seeing or others to see me. took it into the dealership and they couldn't find anything wrong when they replaced multiple parts on the vehicle.

My vehicle's airbag sensor comes on and doesn't go off .

The right rear passenger door has locked it's self shut for no apparent reason and the kia dealership has stated that it's a senser that's going to cost $300.00 to get it open

I was leaving my mom house around ten o’clock at night. as i was five minutes away from my apartments my car made a loud sound and started to slow down. i stop my car and put it un park and i seen smoke coming from inside the hood. i get out the car and grab my son and , i knock on someone’s door for help and after that fire starts. i call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . after the fire was put out i found pieces of metal on the ground from my kia.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear passenger’s side door failed to open from the outside however, opened from inside the vehicle. the contact had to climb over the driver’s seat to open the door. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 144,000.

Left blinker is fast after replacement and dim. right headlight replaced and works temporarily if you unplug it abs plug in.

When turning on the lights to drive at night, they will go out without warning. when i turn on the high beams, the same thing happens. after this back and forth, the problem goes away until the next night. i cannot drive the car at night now. my mechanic is researching this issue and there is a record of this problem on line. i have not heard about a recall yet.

Car has an engine knocking sound from a bad rod. the engine needs to be replaced but is out of warranty. the repair will cost more than the vehicle is worth.

One day heard upper motor tapping sound.assumed low in oil.we have had regular oil changes and were do for another shortly.we have never had to add fluids.drove the car around the block to get oil warm.checked oil .found engine completely out if oil!! car does not leak.no engine indicator light came on.the vehicle has no problem telling me it needs air!! but a catastrophic engine failure that it doesn’t indicate!! filled engine to manufactured specs.engine has no power!! top of engine tapping bottom of engine knocking. just finished paying for car with only 90k miles.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at an unknown speed, the wheels suddenly locked-up with the abs warning light illuminated. the contact was unaware if all four wheels locked-up or just the front wheels. the wheels released however, when the contact tried to drive back to his residence, the wheels locked-up again. the vehicle was towed to atlanta west kia (1301 thornton rd, lithia springs, ga 30122, (833)953-0189) where the mechanic performed an oil change and inspected the failure for the failure. the dealer stated that the dtc fault code was cleared and sent the contact home. the issue recurred and the vehicle was towed to another unknown dealer. the mechanic duplicated the failure and retrieved a code for a failure of the hydraulic electronic control unit (hecu) pressure sensor and abs unit. the contact was informed that the repairs were covered by the extended warranty however, the dealer returned and stated that the repairs were not covered. the contact towed the vehicle to a third unknown dealer where the vehicle remained unrepaired. the mechanic was finally able to duplicate the issue as with the abs system and quoted the cost to repair the vehicle however, the vehicle was not repaired. the manufacturer had not been contacted. the failure mileage was 156,000.

Please be advised this is in addition to the fuel tank corrosion previously reported. the underside of the vehicle is eaten up with rust. it is affecting the unit body as well as several structural members of the vehicle. have spoken with kia and they refuse to do anything about it. i feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.

Headlights dont work. kept teplacing bulbs and still dont work. brake lights same issue, teplace bulbs and lights dont work. vehicle has had multiple problems with electrical. ive had to replace the radio 3 times, the enginition had to be replaced. since ive owned this vehicle i've had back to the garage multiple times for repairs and kept telling them there is an electrical problem but they dont want to admit it.

While driving the car it will lose power and completely shut off it has happened on the highway, on regular streets, and when going up hills.. i am not able to do anything except hope that no one hits me and i can get it pulled off to the side of the road, and hope it will start again. now the car started making a whining noise and has completely died and had to be towed because it will not start again. everything is good battery, alternator, starter, relays/fuses.

I have a 2011 kia sorento and checked to see if any recalls have been made on the motor. no recalls have been on the motors. but several complaints about the motor smoking and losing power. i feel like kia should replace those motors before someone gets killed, because lose of power! i was driving down a 4 lane highway and went to change lanes and my car would not go. i could push the gas peddle and it wouldn’t go any faster. thank goodness i wasn’t far from my home! it went into limp mode. so i had to limp it home. this could have been a bad situation had i not been able to get on the shoulder of the highway! i’ve talked to several people that have heard of this happening to their kia serento. kia needs to recall these motors!

Vehicle kept cutting off while driving or either wouldn’t accelerate over 20 mph . after restarting a couple times vehicle would drive fine for a couple weeks sometimes months. took it to dealership last year was advised of some recalls but no other issues. but vehicle continued to have the same issue . it happens randomly and was very scary traveling at a fast speed. now it wont stay started at all. took vehicle to a different mechanic and was advised need a new engine .

Passenger head light keep burning out as soon as i replace it it smells like wires are burning and when i drive any bumps will make the head lights flicker

Have to replace brakes and rotors 2-3 year;. brake caliper twice; replace headlights and taillights several times per year; back door won't open from inside or out.

Tl* the contact owns a 2011 kia sorento. the contact stated that the brake calipers were replaced every six months. the vehicle was taken to hatfield kia located at 1455 auto mall dr, columbus, oh 43228, and the contact was informed that the vehicle was not subjected to a recall. the technician diagnosed that the calipers needed to be replaced. the manufacture was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. the contact stated that while on route to bald hill kia located at 1021 bald hill rd, warwick, ri 02886 to have an unstated recall repair performed, the passenger’s side air bag warning light illuminated. the contact was informed that the air bag needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the approximate failure mileage 90,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at 65 mph, the vehicle jerked and pulled to the left and right occasionally. additionally, the vehicle loss power with the abs and emergency automatic braking warning lights illuminated. the contact also stated that the brake pedal failed to operate as designed. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was 155,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at undisclosed speeds and attempting to turn in either direction, the vehicle wobbled with an abnormal sound coming from underneath the vehicle. the vehicle was taken to battleground kia (2927 battleground ave, greensboro, nc 27408, (336) 295-1542) to be diagnosed. the contact was informed that the driver’s and passenger’s side front lower control arms and bushings needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage 99,200.

I’ve replaced the driver side low beam headlight 4 times in 2 months and the driver side front turn signal twice during the same span. there seems to be a short as the headlight will work until i use the turn signal while the headlights are on. the headlight burns out and then the turn signal only flashes when the switch for the headlights is off.

My vehicle shut off doing 70 mph on interstate and the dash lights all flickered

Air bag light came on for no reason and will not shut off. i did troubleshoot according to the manual that came with my vehicle. the light still did not shut off. my guess is that it has malfunctioned. looking on line other people with the same year kia are having the same problem. vehicle was stationary when it came on as well as when i was driving on the highway and city streets.

Dealer said fuel tank had to be replaced due to pitting and corrosion. please note that the section of the tank that is showing signs of corrosion and leaking are inside the passenger compartment. specifically under the rear passenger seat. the vehicle was at the dealer because the check engine light was on. video is available and we will be advising dealer to return the damaged fuel tank to us.

Right sided passenger seatbelt buckle with not fasten/lock. car was stable as we were trying to buckle up before we drove.

Tl* the contact owns a 2011 kia sorento. the contact stated that while her son was driving at unknown speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was towed to an independent mechanic where the technician was unable to retrieve a fault code or duplicate the failure. the vehicle remained with the mechanic for two days after which the vehicle started. the vehicle was driven to the residence. a day later while driving 40 mph, the vehicle loss motive power but restarted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.

Doors will not open from the outside. this is the third time this has happened for my vehicle.

While making a turn both headlights go out while turn signal is on. then after making turn they come back on. doesn't happen all the time intermittent and random. very dangerous

My car turned off on me twice while driving it on the streets, all lights went black.there was cars behind me, i was scared on getting hit. dealership said it was a smart junking box causing the problem since some cables has corrosion. they have been recall on that and they don't want to take care of it. they send me a picture of the problem, and i see no corrosion. now i'm scared driving my car and not knowing what the problem is. especially when having my kids with me and driving at night, if that car turns off, it can cause a horrible crash. *tr

I was driving down a road at night with my family and i notice that the lights went out completely in a dark road which scared me because everything went completely black i quickly tried to pull over almost going into a ditch in fear that i might hit something or someone. i tried flicking on the headlights and i know that they would come on and then go off. i also notice that my call battery was drained im assuming in may be a short in the wiring. *tr

Driver side door can not be open from the outside.not with key fob or with the key.car has 46,000 miles on it. it is lightly used.dealer says it will cost 413.00 to repair.after looking on line, this is a common problem.cant understand why there hasn’t been a recall on it. *tr

Rod barring seizure on my non-gdi theta ii engine. kia is refusing to cover this, in lieu of the recent class action lawsuit settlement. 2011 sorento's are specifically mentioned in the settlement, even though they were never equipped with the gdi version. *tr

Engine started knocking several days before catastrophic engine failure. the car was taken to kia. staff started engine and said it needs a new engine without looking at it further. took elsewhere for a second opinion. knock subsided some after adding additional engine oil (no history of leaks or oil use). engine then threw a rod through the oil pan as the vehicle was traveling approx 40 miles per hour on a 4 lane street. .fortunately, my 17 year old son was able to react to the total engine/power loss and was able to safely get the vehicle pulled off the side of the road into a turn lane. kia acknowledges they have been having many identical issues with various engines, but this specific engine wasn't included under the recall. seems very strange that this engine is experiencing the same issues as other kia engines, but this specific engine isn't covered... kia is agreeing to cover approximately 1/2 of the estimated $6,000 repair bill. engine had approx 120,000 miles on it. *tr

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. the contact activated the parking brakes to stop the vehicle. the vehicle was pushed out of the roadway. the vehicle was towed to the residence. the contact reached out to the dealer where the vehicle was purchased however, the dealer went out of business. the manufacturer was not notified of the failure. the approximate failure mileage was 148,000.

On the interstate the car missed & died. tried to start and it made a rattling sound. a tn trooper sd it sounds like timing chain and we had to tow it home 75 miles $500. a ford master mech sd in 20 yrs he never saw this b4. oil level was full but the oil wasn't getting to the engine and the crank cracked in 3 spots. called local kia maryville tn & she sd it was over the 100,000 mile warranty and i bought it used.. no telling what the other dealer did to it. still i do to tow it to kia parkside knoxville tn and pd them almost $200 to tell me the exact same thing; he'd been a mech for 20+ yrs and had no idea how that could even happen. they won't fix it though the recall is for the 2.0 liter engine, mine is a 2.4 2011. (my car is the 2012 body style made in 2011) they will sell me another engine. we brought the car home and i tweeted about it. kiamotors_america dm'd me offering help. they denied my claim entirely because my engine isn't part of the recall, even though my issue is the same. i found thousands of ppl just like me being told the same thing. i'm on ss disability paying $267/mo + full cov ins since nov. i have 2 specialists 100 miles in opp directions that i have no car to go to. i watch my 3yr old grandson and was going to the store for my mom who has stage 4 lung cancer. i would tweet news articles warning ppl and kiaamerica blocked me. i couldn't talk to them if i tried. i thought i filed a complaint here once b4, i don't see it though. i was thinking of trying my senator. kia is reckless, unprofessional and has no concern whatsoever about human lives. i wish i knew a good lawyer, this has almost destroyed me. *tr

Drivers door will not open through outside have to climb through passenger door.this could be definitely a safety issue with my well being as i could be pulled from car while attempting to enter..i am almost 60 and this is very hard on me to climb from passenger side to drivers side especially in the rain or dark parking lot with all the crime going on these days. *tr

Sc098xm recall has been completed on my vehicle but the site says “incomplete”. how can i get it changed? i am military stationed in italy, i’m going to ship the vehicle back to the states but all recalls must be completed for that to happen. *tr

While driving back from oregon to idaho i was in cruise control going approximately 67mph and the vehicle lost power. i pressed on the gas and nothing so i disabled the cruise control and again attempted to press on the gas and it continued to lose power so i pulled onto the side of the road. turned the car off and tried to start it again and it would not start. it had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.

The air bag light is on and will not go off. there is nothing in the passenger seat and it does not go away when turning the car off and back on. this means that+s the airbags will not deploy in the casebook of an accident which is a hazard. *tr

On 6/5/17 i was driving from mccall to boise idaho which is approximately 90 miles. i parked the car at walmart and went out to start it and it would not start at first then when it would restarted it would die quickly approximately 3 times. i drove it to the boise dennis dillon kia dealership and on the way it stalled, did chugging sound at a stop sign in town and jerked forward and i was able to make it there. the car has been burning oil and i would have to put a quart of oil in probably once a week. my brother who is a mechanic helped me to get parts for it at o"reilly auto parts and helped me replace the valve cover gasket, spark plugs, plug tube seals, headlight bulb, and air filter to see if that would help. later i ended up buying a new oil filer cap to see if that would help but nothing ever seemed to.

I started the car in the driveway,shifted into reverse , lifted my foot from the brake ,the car started to roll backwards and a loud bam(like i hit something in the driveway). i got out to check and there was nothing. i pulled forward and stopped for a second trying to figure out what was going on. i shifted into reverse and backed out of the driveway and drove away and everything worked normally. this has happened to me several times in the last 6 months. it has also happened to my wife. i have also had two incidents when after starting the car i couldn't shift out of park. it just wouldn't move. the shifter was just stuck there. turned the car off several times and it finally let me shift into reverse.

Tl* the contact owns a 2011 kia sorento. the contact stated that at vehicle start-up, the air bag waring light illuminated. the vehicle was taken to serra trussville kia located at (5009 brooke's crossing blvd, birmingham, al 35235) to be diagnosed. the contact was informed that the passenger’s side seat sensor and read driver’s side impact sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 146,000.

We are having problems with not being able to shift out of park and sometimes not being able to put the car back into park. i have 2 lights on that showed up when this started. the traction control light and the down hilnot being able to shift from park or back into park doesn't happen all the time when it does we have to push a key into the little hole buy the shifter to override it

Engine seized up causing engine failure. vehicle made noise and stopped completely. unable to start. personal research online-possible recall sc147.kia sorento built 4/2011-2/10/2014, nhtsa camp.id 17v224000. kia consumer aff.states the veh doesn't fall under the recall.veh.broke down on 3/20/2020 in lynchburg,va. same symptoms as described in the recall.dealership in lynchburg determined the motor "seized" up causing total engine failure.kia has determined to pay for parts only,not labor.kia consumer affairs stated the warranty does not cover due to being 2nd owner.the veh. has less than 43k miles.no warning lights illuminated until time of engine failure.veh. has been serviced regularly prior to date of engine failure.it is unknown if the dealership has performed testing via scan tools equipped for sc147 inspection.research that i've done shows the noise test cannot be done because the engine seized and cannot be started.when the veh engine failed, i checked the oil and coolant.all fluids were at level and clean.no leaks appeared under veh.thank you for your attention in this matter. *tr

My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when i press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless i pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening

Today i was driving home from work and everything was fine. i stopped at the grocery store and i finished there and i was making my way home. i got about 3 or so miles away from my home and i noticed my oil light was on. so i pulled over to check the oil and everything was fine. i didn't see a need to have it towed thought it was telling me it was time for an oil change. i proceeded one and i got about a mile or so from my house i'm at a stop light and now my check engine light is on along with my oil light. then all of a sudden it just died right in front of the traffic light. i called a tow truck and had it towed. they had looked at it and found that the engine had no oil pressure and the engine was shot. i needed a new one. i still owe more than the vehicle is worth. someone needs to look into this.

Have had a lot of suspension issues related to alignment, tye rods, bearings - lots of loud noises with every bump. i have gotten some issues fixed only to have the same issues within about two months.

Tl* the contact owns a 2011 kia sorento. the contact stated the driver’s side door failed to open from the outside and was difficult to open from inside the vehicle. there were no warning lights illuminated. the vehicle was not repaired. the local dealer and manufacturer were not contacted or informed of the failure. the failure mileage was 91,000.

Two days later after buying the car we were driving it down the highway when i noticed that the rpms on the truck were going to high at 70 mph the rpm would be between 6 and 7 so i decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear i am in and i could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. if i turn left or right signals the head lights go off. when i stopped at the gas station the passby person saw that it was a leak under the vehicle.

My abs, airbag light is on before. after replacing the clock spring the lights are still on, and also both my back seat belts will not go down. the car has not been in any accidents

Alternator has had to be replaced 4 times in less than 2 years... mechanic at pep boys said that he has seen several of this year make and model come in for the exact same problem...

Rear passager door will not open

I was driving 35mph on a 40mph straight road from my grocery store to my home. halfway into my drive, the hood of my car unlatched and smacked into my windshield. it did not fall back down it stayed covering the windshield and i was unable to see. i was able to pull into a business by looking through the bottom where the hood curves. after pulling over i pushed the hood down to assess the damage. the car was unable to drive without using a bungee to secure the hood. i then drove home going roughly 15mph behind a friend driving in front of me. i am unsure of the last time my hood was manually opened. roughly 3-4 weeks ago i took my kia into the dealership due to a letter i received to fix an airbag recall/warranty. i am assuming they opened the hood during this fix but not certain. i have filed a claim with my insurance and currently have my kia at a collision body shop through the dealership. attached is the estimate is given by the insurance based on the photos i gave them. the body shop assessed damage to my roof as well but i do not have their estimate.

There was a replacement of the passenger cv axle. it was aftermarket and not oem. i had to replace the front low beam wiring harness and bulbs at my own cost twice. once in florida and another in my home state. also the passenger side airbag light isn’t working properly. they sent me the recalls on both. then proceeded to say that the recall for the airbag light is under recall. also if i could not get or find my receipts from the mechanic shop. i would not get reimbursed. kia has been knowing about this problem for years! on top of the cv axle this is too much. it is damaging my transmission as we speak. my brakes are very spongey.

We were driving on a road at about 35 miles an hour when there was a loud bang from the rear end almost sounded as if a tire head blown upon bringing it back and doing tests and checks we found at the rear transfer case or differential was to blame. upon further research on the internet we found that there has been many complaints about the rear differential or transfer case occurring on many of the same vehicles

I have had to replace all doorsop latches on my 2011 sorento with only 72,000 miles on it. i am a senior so the doors are not opened and shut the much. mainly the drivers door used.

Airbag light for passenger is on. also the back right passenger door won’t open from the outside or inside. door not locked and child lock is off.

Clear coat peeling all over roof and sides of right side passenger doors and some on fender and on hood

Headlight low beam light not working. replaced bulb and within a few weeks, it would work intermittently. i could wiggle the connection and light would come back on. then that no longer worked. i took the bulb out of the connection to replace and noticed the connection was melted where the bulb connects to the wire harness. i removed bulb until connection can be replaced.

The low beam lighting "h11" pigtail is a melted connector and the low beam lighting is going out constantly. we have replaced the lights and the pigtail twice this year.

I can not open both driver door and rear right passenger door from outside it seems the latches for these doors are broken i have always to jump to the passenger side to open these doors.i think there must be a recall to be reported to kia manufacturers to fix this defective doors.

Numerous times over the past couple of months, both the esc and dbc indicator lights will come on and stay on as i’m attempting to park the vehicle. this has prevented me from shifting the car into “park” after pulling into a parking space as i can’t get it to shift beyond “neutral.” when this happens, i’ve had to shut the car off, and start it again. if the indicator lights go off after restarting, i can then shift the car into park. i brought the car into my local kia dealer this morning but they were unable to replicate the issue, and since they didn’t have a technician on duty to look at it, i now have to return on monday in the hope that they can figure out and fix this issue.

The airbag light came on when the vehicle was in motion. when able to safely pull over to the a parking lot the vehicle was shut off and turned back on. the light stayed on.

The vehicle jerks around 40 miles per hour. no codes

My car stalls while driving on the highway or street. the engine light or dashboard lights will come on and my car will not accelerate although it is on. after continously trying to accelerate the car cuts off. i put the car in park and turn off and it starts again. this is unsafe because i can be hit by another when my car suddenly decides to not accelerate. the component part or system that may be the cause is unknown.

My airbag light came on and never went out. it is my understanding that while this light is lit, my airbags will not deploy. i see that this is a common problem with kia vehicles. please issue a recall!!

My daughter is 21 years olds and she purchased 2011 kia sorento from pete’s kar smart kia in amarillo. she goes to college in lincoln nebraska and her car is not holding oil. she has on 2 occasions in a short period of time had her oil light come on and when she checked the oil it was bone dry. this is between oil changes. we can get no resolution from kia as she has taken it to kia in amarillo and in lincoln. i have googled this issue for this particular year and their have been several comments from others sharing the same issue with 2011 kia not holding oil. i am concerned for my daughter’s safety. if she breaks down on she side of the road due this issue as she has to drive 10 hours to come home. please consider investigating and reviewing this issue. thanks for your assistance with this matter. she got the car towards the end of april/ first of may

My air bag light is on with code b1764. air bag light is on all the time. this means that i have no air bag deployment in case of an accident leaving my family in danger of injury or death in case of an accident. this is a safety issue that has a considerable amount of complaints and should be recalled.

All steering wheel function have stop working including horn. radio, cruise and blue tooth controls. during a trip on the high way

Tl* the contact owns a 2011 kia sorento. the contact stated that the front passenger door could not be opened from outside of the vehicle. the contact took the vehicle to an independent mechanic, but they were unable to assist. the manufacturer and dealer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 97,400.

Tl* the contact owns a 2011 kia sorento. while driving approximately 70 mph, the vehicle stalled and all the instrument panel warning indicators illuminated. the vehicle was towed to napletons mid rivers kia (4555 veterans memorial pkwy, st peters, mo 63376) where it was determined that the engine seized and needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 53,000.

The rear passenger door handle will not open the from the outside or inside the vehicle. car is stationary. cause is unknown, just could not open one day.

Ocs may defected. had it scanned and code b1764

Tl* the contact owns a 2011 kia sorento. while driving approximately 40 mph, a loud popping noise occurred and the engine suddenly stalled. the vehicle was towed to suntrup kia(6263 s. lindbergh blvd, st. louis, mo) who indicated that the engine seized. the cause of the failure was not determined. the manufacturer was notified of the failure, but no assistance was offered. the vin was not available. the failure mileage was 66,000.

Vehicle has consistently needed headlights replaced every 3 months. vehicle lights will come on and or off while driving in the dark. this is a deadly safety hazard and should be remedied.

En este aÑo a partir de julio mi carro kia sorento 2011 a presentado problema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos no funcionaron y el carro siguio rodando y pude haber tenido un accidente... la otra en la carretera el carro comienza a sonar las ruedas y cuando se frena tambalea... lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... pero yo como usuario no me siento conforme ya que ese cambio no me da segurida por que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... espero que durante los dos aÑos que falta de garantia ya que dan 10 aÑos no me pase nada a mi y a mi familia.. ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor . adjunto fotos

We have replaced the brakes several times and the calipers as well. now we are having issues again with them. we see that there has been a recall for this issue. this happened in 2017, 2018, and now again in 2019. two out of four of our doors will not open from the outside, we see there is also a recall for this issue. please advise us how we go about getting these recalls for our vehicle as we are tired of putting out money when we shouldn't have to repeatedly.

Clock spring malfunction causing airbag light to illuminate on dash. steering wheel controls do not work. this is a constant and daily issue. it happens while driving as well as parked. low beam socket melted. since been replaced by me. both issues are under a recall but my vin is not listed. my vehicles year make and model are listed in a current recall but my vin does not fall within it.

Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. the headlights stay off for a few seconds and repetitively at random times. this has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. this has occurred in winter as well as summer. originally it only occurred when it was raining, now it occurs daily. this has occurred when the vehicle has been in park and while driving on highways, on back roads, also at stop lights or a stop sign. the clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. also after having a recall repaired i am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. the vehicle has also lost steering control during excessive rain. this occurred on a side street while i was attempting to turn off of a main road onto a side road the vehicle would not turn. it proceeded to go at a diagonal, only partially turning into a front lawn during the turn. it was raining when this occurred. i know there have been other issues with the phantom headlights in other kia models. and they are not fixing the issue, they are saying it is not occurring. also they are saying they need to replace a part that cost $400 but it may not fix the issue. i have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and i have not heard back.

Driver side rear passenger door does not open from the outside. when child lock is engaged, the door cannot be opened. dealer indicated possible actuator failure. vehicle has 106,000 miles and is out of warranty.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle would not start after multiple attempts without warning. once the vehicle started, it shut off without warning while idling. the vehicle was towed to an independent mechanic who informed the contact about nhtsa campaign number: 15v626000 (power train). the contact had the vehicle towed to fuccillo kia of clay (3885 ny-31, liverpool, ny 13090) where it was repaired per the recall. six months later, the failure recurred without warning. the contact had not notified the manufacturer of the most recent failure. the vehicle was not repaired. the failure mileage was approximately 82,000.

Headlights come on and off randomly. this is a serious safety hazard that can cause deaths or injuries. i’m very afraid and extremely nervous when this happens especially when i have my children in the car. i’ve had to replace the lights about every other month which is ridiculously expensive

The driver side door on my 2011 kia sorento lx will not open. if the key fob is pressed and all the other doors open, that door will not open. i checked the child proof lock to see if it was engaged oh, it was not. a mere couple of days, perhaps a week prior to finding this problem oh, i had the recall fixed on passenger side front door due to the same problem. however, i was informed by both the lou fusz kia service department in st louis and consumer affairs kia that there were not any recalls with rear door locks.

As i was driving home at 35 mph across a busy bridge in the city what sounded like a bomb went off and then shards of glass pouring into the car and all over me. my sun roof had exploded and for no apparent reason. no known cracks or chips were ever previously noticed.

Just when the warranty ran out the driver side rear door lock actuator quit working. the door cannot be opened from the outside. if child lock is put on, then the door cannot be opened from either the inside or the outside blocking egress for that rear passenger.

Car ran fine. drove to store. got out of store. car wouldn't start. had so.eone check battery .battery was good.12.5 . had them check that wires where tight on battery and they where. still no power to car. left car at store . came back next day and car started up like nothing wrong. this has happen twice since

Vehicle was parked in the garage and stationary. when trying to start the vehicle using the key-less ignition, dash and interior lights started to flicker in the vehicle and relays start to click. locks would not operate nor could i shift into neutral, started to smelt burning, pushed ignition button to shut down. would not shut off, electrical kept cycling like it was trying to start on its own, had to disconnect the battery to shut down the car. starter solenoid never engaged at any time nor did the engine try to turn over.

The airbag light is on and the steering wheel controls for volume and bluetooth do not work.

Ffelt like tires skidded then slowed down to 30 miles an hour an 4wheel drive ani lock brake symbowl came on was running about 50 had to pull over an cut off engine then restart

My room lp fuse keeps blowing. it had a recall for the same problem. i went out and started my car and seen that the clock and interior lights were not working. i pulled fuse put a new one in and when i started it again it blew again. then the airbag light came on and it is staying on. i have replaced the room lp fuse about 12 times. it was a recall got fixed and having the same problem again.

This was noted while the vehicle was stationary but likely also occurs during at all times. front door latches were repaired(not replaced) by kia coral springs on 01/06/2017 (invoice k1cs733790) per cs1603a. currently, the passenger front now never opens from the outside and the driver side occasionally. dealer said (case# 1331-7164) , it was a one time fix even though they repaired not replaced. i reached out to kia and they agreed. they said i could fix them and petition for reimbursement. getting to the latches requires completely dismantling the door and would cost about $500 per door and i fear this will happen every 2-3 years (on an 2011/9 year old car!) .

Drove truck to bank and now they are telling me that my bcm body control module is bad. i had a tow truck driver tell me that i was the 10th vehicle he has picked up with the same problem. my vehicle was stationary in a parking lot.

The alternator in this vehicle had died now 3 times in the past 4 years, causing the car to shut off while driving. the alternator goes from working to completely dead. the first time this happened the car had around 65,000 miles. the second time it had around 128,000 and this last time around 131,000 there was a recall listed for the original alternator but kia claimed it did not apply to our car even though the manufactured date fit within the listed months.

The driver air bag light came on and will not go off when i turned on the vehicle one morning.. at the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio). i was told this is a clock spring issue and has happened to many 2011 kia sorento owners. is this not a recall?

Airbag did not deploy during accident. before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.

I am having problems with the front doors on the driver and passenger side. the doors are inoperable and do not open from the outside. i have to open the back door and reach inside handle to open the front doors. this is a safety issue as i worry that eventually all of the doors will stop working. i have read online that many people have had the same issue. apparently, there is a plastic mechanism inside the door frame that fails at some point. my wife contacted kia concerning the issue and was told there was no recall at this time. the dealership has quoted over $300 to repair one door. this should not cost the consumer as this is obviously a manufacturer defect. please provide assistance with this matter. thank you.

My car has stalled plenty of times within 3 months. two of which i could have been killed on the hwy!. car stalls, no power then shuts off. i would shut it off for a bit then turn it back on. i did take it in to the shop and they found nothing else but was charged for throttle and new sparks.oh, and no lights on dash. same thing happened. lots of money spent. i still owe on it so i can't afford to get another car. don't know what to do next.

Door will not open from the outside on the driver rear side. also i am starting to have issues with my gear shift. i can't put my vehicle out of park. if i do get it out of park, 2 of my dashboards lights come one. i also notice when these lights are on my brake lights do not show on the rear side. this is am hazard and my truck slips from time to time.

First it started with drivers door not working. i can't get in the driver door because the handle doesn't work. so i have been crawling thru the passenger door to get in the car. but now i can't do that because the passenger door won't open from the outside either. you pull on the door handle and it does nothing. what if there were a fire and i was in the car and someone ran up to get me out they would not be able to open the doors. next problem is i have an extensive oil leak in the car. so bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. i took it to kia and they said it was the timing chain cover. it would cost 2,000.00 to fix. i looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. apparently the oil sensor is the culprit. it malfunctions because of its location in the engine. i don't have 2000.00 just to play a guessing game. this problem needs a recall. lastly, due to the engine issues the oil leaking the car has now decided if i'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. please help.

The vehicle's airbag light turned on when stationary (as i started the car) and remained on at about 100,000 miles. mechanic inspection yielded issue with steering wheel clock spring. mechanic ordered part from kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. as of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. why hasn't this been added as a formal recall? have not checked cruise control or horn, but volume controls on steering wheel still working. passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.

2011 kia sorento sx vehicle was put into reverse, started to back up, the transmission gear slips out of reverse, into neutral or not in an engaged gear position and engine rev's up. observed that the gear shift did not appear to move or displace itself. placed the gear shift back into park. waited a 10 seconds or so and put into reverse again. transmission pauses for a few seconds then shifts hard with a very loud thud /clank /bang sound. this is the replacement transmission of the original equipment transmission and now the issue of slipping out of gear in reverse is exactly unequivocally the same.

My air bag light stays on and my headlights are black and have melted wires

Tl* the contact owns a 2011 kia sorento. the contact stated that the passenger air bag warning indicator constantly illuminated. the contact called kia of east syracuse (6717 manlius center rd, east syracuse, ny 13057, (315) 701-5898) and was informed that the vehicle was not included in a recall and that diagnostic testing was needed. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 139,000.

Takata recall airbag came on for no reason and will not go out .

Takata brake lights not working bought 3 since jan2019. got brakes done in 2018 but pedal still moves at red light car moves forward. i mash breaks harder. engine shakes or jumps. ignition switch won't turn on car it don't crank up key was remade a yr ago. ignition started back working well but 6months ago same problem again. today i was stuck 3.5hrs.horrible please help my sorento is loved by me. no one contacted me on these issues im having.

When i turn the car on, the airbag indicator stays on. it does not turn off, when i’m stationary or moving, until i turn the car off.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle hesitated while driving. when the rpms decreased, the vehicle lost power, but did not fully decelerate. afterwards, the vehicle reset itself. the contact drove the vehicle to a bmw mechanic who test drove the vehicle for a few days, but could not replicate the failure. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not made aware of the failure. the failure mileage was 183,000.

5xykt3a15bg[xxx], driver side passenger door want open. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Door's fail to open- modular that controls opening and closing doors has failed entry doors cannot open or closed doors i have one door to get into the car and out this is a big safety hazard

Srs/airbag lights randomly came on amd shut off also door stopped opening

My kia sorento's brakelights will not luminate. i changed the bulbs and they still will not luminate. after doing some research, i found many others with the same problem and in 2013, there was a recall for 2011 kia sorentos because the brake lamp switch was faulty. after contacting the dealer. i was told my vin was not one of the ones recalled.. i had no idea my brake lights were not working until i was pulled over by the police while driving through the city. i have attached a copy of the recall notice

Indicator light came on then went off. has since came back on and has not gone off. vehicle was in motion and stationary.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag indicator illuminated and remained lit. the contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. there was no warning indicator illuminated. an appointment was scheduled with lee johnson kia (425-827-0521, located at 11845 ne 85th st, kirkland, wa 98033). the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 159,000.

.my and down hill light and traction light all on have read several complaints all it of people having same problem.....had auto shop hook up no codes show ing

My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. the driver seat lower back adjusting cushion does not function anymore. the rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.

We have taken our 2011 kia sorento to mulitple dealerships to get fixed. all say the engine is shot. there is a seal inside the engine that is making the vehicle not work. there is multiple recalls for other years of the kia sorento but not ours. the mechanics say that this year and make has had multiple issues with the engine. i am wondering when this year will be recalled for engine issues? when i start the 2011 kia is spudders and blows smoke out the muffler. i have been told that the whole engine needs to be replaced. the spuddering and smoke happens right when i start the vehicle. it is a 2011 and i only have 96k miles on it.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle was included in nhtsa campaign number: 15v626000 (power train). the recall repair was performed. when the brakes were applied, the gear shifter failed to move from the park position. the vehicle also failed to start properly. the contact had to use the starter inhibitor to start the vehicle. the contact stated that the failure was related to manufacturer communication nhtsa id number: 10050640 (power train). the contact called mike kelly kia (located at 254 pittsburgh rd, suite a, butler, pa 16002, 724-431-2145 ) and was informed that because the vehicle was previously repaired per the recall, they were not able to provide another repair free of charge. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000.

Everytime i hit a little bump in the road my eco saver goes off causing me to burn more gas until i hit another bump to knock the saver back on

The driver door doesn’t open from the outside anymore i have to go through the back and i have small children

Drivers side door will not open from the outside. i must either enter the vehicle from another door & crawl into the drivers seat, reach in through the window if it's down (winter is approaching...it wont be down) or reach in from the drivers side passenger door & open the drivers side door. the vehicle was parked (obviously). door was not previously slammed shut prior to this occurring.

Tl* the contact owns a 2011 kia sorento. while driving approximately 70 mph, the vehicle stalled while the fourth wheel warning indicator flickered. the contact stated that the accelerator pedal was depressed and caused the vehicle to operate independently. also, the contact heard an abnormal noise while driving the vehicle. the vehicle was taken to an independent mechanic and the contact was informed to visit a kia dealer. the vehicle was taken to matthews auto group (3721 vestal rd d, vestal, ny 13850, (607) 584-5354) where it was diagnosed that the crankshaft sensor needed to be repaired. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 213,000. *bf

I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. i thought that the child safety locks were on so i went inside from the opposite side and opened the door. still haven't figured out why i can't open my door then today the other side will not open now. both back doors will not open from the outside, this is a huge safety issue. what if there was an accident god forbid or a fire and i had my children or grandchild in my vehicle and could not get them out! kia needs to recall this immediately. looking back i can see a number of complaints and this is just unacceptable. please help with this issue. thank you

Engine got a loud noise and then car shut down. the engine has a large hole. i will have to get a new one. this happened while driving on 4 lane street. had have vehicle towed.

Cold start chatter... kia issued a redesigned parts. because of a bad design issue on this problem..i feel if the is an issue with the engine and creates this type an issue it ca be a problem. it makes the noise everytime i start it after it sets for long period..

Tl* the contact owns a 2011 kia sorento. the contact stated that the gear selector indicator did not illuminate and the check engine indicator illuminated intermittently. the contact also mentioned that the abs, dbc, esc, and air bag warning indicators illuminated and then turned off. when the vehicle was turned off and restarted, the failures went away. the contact stated that it took multiple attempts to start the vehicle. the vehicle was taken to bob bell nissan (7900 eastern ave, baltimore, md 21224, (410) 288-2500) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the vehicle was also taken to an independent mechanic where it was diagnosed that the transmission failed. the manufacturer was not made aware of the failure. the failure mileage was 130,156.

Air bag light has come on and will not go off. all of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.

Doors will not open from the outside

Tl* the contact owns a 2011 kia sorento. while driving various speeds, the vehicle made a whining and hissing noise that the contact believed came from the engine. there were no warning indicators illuminated. while driving 60 mph, the vehicle stalled while depressing the accelerator pedal. the failure continued to occur despite multiple attempts. the vehicle was not diagnosed or repaired. warner kia (501 7th st, parkersburg, wv 26101, 304-422-3502) was notified and stated that the vin was excluded from nhtsa campaign number 11v258000 (power train). the manufacturer was not notified of the failure. the vehicle had not been repaired. the failure mileage was 138,000.

Driver side door handle does not open door from outside

My driver side door will not open from the outside. i have two small children and i’m afraid to put child lock on because this is a common problem according to my research. i haven’t gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. horn doesn’t work.

Today as i changed lanes coming to a red light my car just shut off with no indication. i went to press the gas to go and looked down when i wouldn't move and the battery and oil light was illuminated. i had to put it in park and tried cranking it several times before it cranked backed up. just had a clockspring for airbag replaced just days ago and now the airbag light is back on. this is seriously dangerous and i am now scared of my car as it could stall out anywhere and cause a wreck. this is definitely a safety issue!!!

Major paint defect on hood & above windshield. kia refuses to issue recall and cover their defect.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag warning indicator illuminated. the contact received notification of a technical service bulletin under nhtsa id number: 10164382 (air bags, equipment). the vehicle was taken to taylor kia of toledo (6300 central ave, toledo, oh 43615, (419) 842-8811) where the contact was informed that the vehicle was not included in the warranty because the occupant classification sensor mat needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 68,100.

Kia sorento 2011 door handles keep coming apart in our hands when just opening doors ‘normally’ (i.e.- no jerking forces used, just normal opening force !!!) kia must be held accountable for these absurd 90% plastic door handles ! this is the 3rd time - we are not going to keep paying kia dealer to fix handles ! us gov’t must get involved in this!what kind of bogus design uses plastic handles? please make this issue known to proper gov’t agencies & kia 🧐thank you

I was driving on a busy hwy my car stalled out almost was hit by a dump truck . the dump truck ran off the road to avoid me thank god no one was hurt after doing some research found out this is a common problem think it’s time for a recall

I bought the car new and as soon as i hit 60,000 miles it became almost un drivable on the highway. while in drive and upwards of 50 mph the vehicle completely loses power and the gas pedal becomes unresponsive. can not accelerate at all. i have to pull over and shut the vehicle off before it will accelerate again. it has almost got me into many crashes, more than i can count. i have taken it to kia, they will not diagnose. however a recall with an identical problem took place for the same model year but mine was manufactured 2 months out of their recall dates so i’m s out of luck? many people report the same malfunction. kia knows about the problem but will not even diagnose the specific problem so i can get it fixed. the dealer tried talking me into trading it in for a new one and they would find the problem and fix it. i told him i will never own a kia again. it is a danger to drive.

Front passenger seat occupant airbag sensor mat failed. the airbag light came on without cause. took the car to the dealership and they diagnosed the problem. my research shows that this is a systemic problem with kia's. many kia's have already been recalled. it does not appear that this model has been recalled as of yet. please advise.

My tires feel as if they are going to fall off, also every small bump i hit feels as if i hit a big pothole or a object when that's not the case and my wheels pop as i turn

Transmission problems like not getting into gear or jerking when shifting and engine seem to loose power or not have enough also there is a noise the a/c making a rattling noise and vibrating .

Kia was purchased less than a year ago. this is the third time it was taken to a dealership to get checked. car engine light comes on and loses power and keeps going into limp mode. it is a safety hazard and must be dealt with. today while in the passing lane car lost all power and would not move. i was driving about 45mph and it wouldn’t go . a tractor trailer was speeding behind me and nearly rear ended me as i was in the passing lane and couldn’t make it go again to pull over. when i eventually got it to pull over it was idling high and did not sound right. mechanic came and placed vehicle on computer and again three codes came up including engine power failure and limp mode. i could have been seriously injured due to kias lack to repair this defect and this could be a lawsuit waiting to happen. i want to be reimbursed for repairs or an allowance toward a new vehicle purchase.

On friday evening 30 august while driving at highway speed on i-66 in northern va the hood inexplicably opened up on our 2011 kia sorento. the secondary hood latch had apparently failed and the hood violently smashed against the windshield and roof. by some miracle, the windshield did not shatter and i was able to get the vehicle to the shoulder on a notoriously congested and accident-prone highway without causing an accident, thus preventing injury or death to myself and others. when kia consumer assistance (ca) opened on 3 september (after labor day) i filed a case (#13336462). i had confirmed online that there were no open recalls on our sorento but noted there was a recall (sc134) on the 2006-2014 kia sedona hood latch because of the danger of the hood opening while driving that could result in a crash. i drove the sorento to ourisman kia in chantilly, va where the service department confirmed the hood latch had failed and reported this to kia ca. despite owning 3 kia vehicles and calling to speak with 3 different individuals at kia ca (lisa, annette, jeremy) as nobody would return our calls to provide updates over 3 days, none of these facts about the potential lethal vulnerability mattered to kia who refused to cover the cost of repairs because our 2011 sorento is outside of the 100,000 mile warranty by 18,000 miles. kia ca did not care that the same faulty part was already recalled on a different kia vehicle. kia ca appeared unconcerned with the very real possibility that their faulty product can cause serious injury and even death. thank god my wife or children were not driving the sorento at the time of the hood latch failure. i implore the nhtsa work to hold kia accountable to rectify this very dangerous situation and extend the hood latch recall to the 2011 kia sorento before there are innocent victims. please don’t let kia mean 'killed in accident.'

I brought my vehicle into kia for several recalls. one was the door locks being faulty. i said i had no problems but they decided to replace them anyway. now my rear door lock is broken. the other issue is when accelerating the engine revs. it only happened a couple of times at first, but now it happens every time i drive. it seems like the pedal is getting stuck. my last issue is the air bag. i was rear ended on the highway and pushed into the car in front of me. the whole front end was banged up and the airbag never opened.

In november 2015 had major oil line failure, dealership replaced oil pressure switch. in december 2017 had major oil leak, dealership replaced oil pressure switch. june 2019 check engine light activated upon putting vehicle in park. took it to kia dealership and they found pieces of bearing in the bottom of oil filter housing. kia dealership recommended replacement of bank oil control valve and ultimately replacement of engine. vehicle only has 86,600 miles on it. kia dealerships not interested in buying vehicle and quote me approximately $6,000 to replace engine. i suspect this may be same issue kia had with 2012 sorrentos which led to recall.

Passenger side rear door locked, unable to open from outside or inside manually or with remote. previously door was repaired due to recall, door handle broke off also door locks malfunctioning. vehicle stationary or in motion wont open. please advise.

I own a 2011 sorento (not a gdi engine) that experienced a spun rod bearing and engine failure (engine limp). my sons were driving on the highway in our kia sorento when without any warning, the engine failed. thankfully, my sons were able to safely transition off the highway through high-speed traffic in "limp mode". my sons were quickly able to find online complaints and diagnostics duplicating what they had just experienced - spun rod bearing. i was instructed by kia corporate that i should tow my vehicle to a kia dealer for official diagnostics ($140). the dealer confirmed the car experience a spun rod bearing and engine failure requiring a $6,500 engine replacement. it has come to my attention that my model is not included in the kia engine recall. i don’t understand the recall limits when the rod bearing defect causes the engine failure regardless of the engine type.

I was driving the car 2 weeks ago may 4 thand the car die in the middle of the road. i got someone to help push the car in there driveway. when back the next day with a mecanic he told me the car engine need to be replaced. didn’t believe him cause i brought the car 3 yrs ago. before the car die the check engine turn on than die. the seatbelt turn in 1 month ago .now i have 9000 left on the car the won’t wrong take back and the dealership won’t make a strades

Found the windshield wipers to only work intermittently when i bought the vehicle with 85,000 miles on it. now my vehicle has almost 100,000 miles and the wipers only work on high and occasionally don't even work at all when it rains when driving. this has made the care scary to drive and we don't drive it when it rains. brought the car in the kia and they couldn't duplicate the problem as well.

"takata recall" when i'm driving and accelerate the car don't shifting the gear or its delaying. sometime it not shifting from 4 ht speed and up. i read on internet about many complains and about recalls in 2015 regarding this type of problem. https://www.cars.com/research/kia-sorento-2011/recalls/ please help me to fix this problem

I took my 2011 kia sorento in to kia motors in american fork, utah to get the airbag light checked out. it has been on for quite some time now. they told me that the ocs mat needed to be replaced and wanted to charge me $1600 to fix. since my airbags can not detect anything without getting this part replaced, its a major safety issue. this needs to be recalled.

Vehicle was in motion traveling down the highway, when engine shuts off completely. no warning lights were illuminated or anything. the indicator never went up to hot, there was no steam from the radiator--only a thick cloud of black smoke coming from behind the engine. had it towed to the repair shop to find out that engine had cooked itself from the inside out and had to be replaced. the mechanic stated that the oil and fluids were good except all the coolant had been blown out and that it was a defective engine. spoke to several different mechanics and were told they had encountered many other kia sorento that did the same thing. engine would suddenly just stop. i am the second owner and therefore not covered under the original warranty. this is unacceptable. there should be a recall on the engines and/or vehicles. it is gonna cost me over $5000 to repair my vehicle!

Rear driver's side exterior door handle broke off while trying to open the door from the outside. the broken door handle renders that door useless, and in an emergency, the door could not be opened from the exterior. the vehicle was stationary/ parked when the door handle broke. an internet search shows that this is a frequent occurrence with the kia sorrento. the local kia dealership, when asked, stated that they have seen this happen, but there is not yet a recall. however, there was a recall for the door "latch", which did not cover the handle itself. a recall of a door "latch" should include the handle, if broken.

Faulty ocs mat sensor prevents airbag deployment

I was driving down the interstate slightly uphill. at about 55 mph when my sorento began to loose power/speed. before i could pull off onto the shoulder smoke began coming in through the a.c vents. when i reached the shoulder and opened the hood the back right end of the motor was on fire from the wiring harnesses. i was able to put out the fire. upin a mechanic looking at it i was told it had thrown a rod and most likely the fire.

“tamara recall” i was traveling up the interstate slightly uphill at 55 miles an hour when i begin to lose power\speed and before i could get it to the shoulder it lost all power to gather and smoke started coming in the ac vent when i got it stopped and open the hood it was burning at the back right hand side of the motor on some wiring harness i was able to put the fire out i later was told that it had thrown a rod and was most likely the cause of the fire

The engine started making noise and locked up, checked with kia on recalls dues to i’ve seen so many, and after trying to find one at many engine shops, they have none at the time because they said they were in high demand right now. the 2.4 is failing, and the only recall is on the 2.4 tdi, but i highly believe kia has to be aware of this. motor locked up while driving on the interstate and almost caused me to be rear ended.

Door latch problem, won't open from inside, and then won't open on outside. it has been a lot of problems with this kia, found a lot of people have same issues. you unlock the door and door latch won't unlock the door . it will not open. so you have to go outside to open . the second similar problem. door unlocked, but you can't open the door, this same issues happened on driver's side!

My back passenger door will not open. i put my two grandsons in the vehicle one on each side put the safety locks on the next day the door would not open from the inside or outside

First warning sign was the headlight, low beams, and all interior electronics would shut completely off for about 2 seconds randomly when the turn signal was used. next the driver side headlight, low beam, went out when replacing the bulb the replacement bulb worked until the bulb was placed in the socket. after cleaning the sockets to create a better connection, still nothing worked. i switched bulbs from driver to passenger to see if the bulb would get a good connection on the passenger side and now neither low beam headlight works. this is a light switch issue that was recalled for 2012-16 kia sorento's but i'm having the same issue in a 2011.

The passenger side door will not open from the outside. you can reach across the inside of the car and open.

My vehicle stalls at take off often and also my horn onluy sounds when i turn my steering wheel a certain position . my airbag light remain on also .this is a very dangerous situation. this malfunction happen in the street also.

Tl* the contact owns a 2011 kia sorento. the contact stated that the engine produced a loud knocking noise when the vehicle was started. also, while driving 35-48 mph, a deer jumped out into the street. the contact swerved and crashed into a guardrail. the air bags did not deploy. there were no injuries. a police report was not filed. the vehicle was towed to fuccillo kia (3900 state st, schenectady, ny 12304, (518) 847-0800) where the mechanic stated that the contact should have the vehicle serviced at the dealer's collision shop. the vehicle was taken to an independent mechanic to have the body damage repaired. the manufacturer was not made aware of the failure. the cause of the failure was not determined. the vin was unknown. the failure mileage was 50,000.

The rear driver's side door will not open from either the outside nor the inside. the vehicle was parked in the driveway when issue was noticed.

Doors are not opening from the inside nor outside. door handle broke on one door when opening.

Vehicle has 75,000 miles on it and has started to stall at low idle times. mostly upon start up but has increased to stalling occasionally at stop lights. engine light will come on car will restart and sometimes engine light goes off other times it will stay on. has been happening about 3 months now. had it in the dealership for faulty door handle which is a known problem but was not covered under warranty. had dealership run diagnostics which of course i had to pay for and they claimed it was reading a cpu error and the board should be replaced $1,400. lots of recalls on this vehicle, don’t see myself buying another kia.

My vehicle has continuously melted wiring harness after wiring harness that run my headlights. not sure if this happens while in motion or stationary, i just notice it when i am down to one headlight. this has become very dangerous because i constantly have to drive in the dark with one headlight. also it really scares me that my vehicle is melting wires that connect to other wires that could easily cause a fire!

So this morning i’m just heading to work and my kia start a limp mode which it stop in middle of a highway and their where kids in the car it has a bunch of light on

The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump

My low beam headlights keep blowing out, my rear wind shield wiper doesn't lay on the glass. therefore, it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. my rear kia symbol is chipping paint.

Car stalls and jerks when driving.when placing in drive it takes off very slow and under power.while driving the car changed gears on its own even jerking hard.

Engine shut off while car moving. no indication no lights across dash and lost all power.

Can not open the rear passenger side door from the outside. i had the same issue last year with the front driver side door.

Tl* the contact owns a 2011 kia sorento. the contact stated that there was an internal oil consumption failure that caused the oil to constantly have to be refilled in the vehicle. an oil consumption test was provided by benson kia of spartanburg (1100 n pine st, spartanburg, sc 29303, (864) 585-3611) and it was diagnosed that there was a crack in the radiator. after the oil consumption test was rendered, the oil leaked under the vehicle. the dealer and manufacturer refused to comply with an extended warranty campaign for the engine assembly and oil consumption failures due to the vehicle's maintenance record. the vehicle was not repaired. the manufacturer provided no assistance. the failure mileage was not available.

My kia sorento 2011. my problem is that my car started acting different. every time i turn it makes a noise. i got the ball joint done. the right site. also i got the strut done . i was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.

Passenger door front and rear do not open from the outside. a very large known issue from kia sorentos, mainly 2011 that kia wants me to pay 668.00 per door for a 1.50 piece. this issue in my mind is a safety issue but they do not agree. i have a fear all 4 of doors may have this issue at some time. clearly after looking at google this is a known issue. the service manager told me the same. he said he has fixed hundreds of these

Tl* the contact owns a 2011 kia sorento. while the contact's daughter was driving 60 mph, the vehicle decelerated. the driver was flagged down by another motorist who alerted her that flames and smoke were visible under the vehicle near the tailpipe. the contact imminently pulled over to the shoulder and exited the vehicle. within seconds, the police and fire departments arrived at the scene. a police report was filed. the fire department extinguished the flames. the damage to the vehicle was unknown. there were no injuries. the vehicle was towed by aaa car insurance back to the contact's home. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 200,000.

First issue began when car started pulling to right when going around corners on highway. took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. ball joint rusted out so bad it crumbled to pieces when tire was taken off. not out of shop for even a full day when the car started pulling again. this time it was a hard pull to the right while going straight on highway and in town. this time the pull was so strong the car went off road. this time it felt like steering went out completely. so back to shop to find out that the front passenger side ball joint was also shot and needed replaced. car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. the car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. so back to the shop for third time in less than one month. read multiple complaints online regarding these same issues? im pretty sure i’ll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. how has this car not been recalled for such issues?

While driving vehicle stalls. happens more frequently than when first started

A few months ago my rear brakes suddenly started making noise. i maintain my vehicles very well so i was surprised it happened so suddenly. when i took it in they told me the calipers had slipped and my brakes and rotors needed replacing. i noticed a leak in my garage as well. never received a recall or warning notice from kia. when i entered my vin my vehicle doesn’t fall under the recall even though that’s exactly what happened to my vehicle. i didn’t even realize this until i was looking for a recall 9n a different issue.

I have had the front passenger high and low beam replaced twice and it is out again. this is the second time this year within 6 months

Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor. keeps going through oil, putting two quarts of oil in every other day. passenger side door in back wont open from the outside. the passenger side headlight keeps blowing out, the tires on the front end keep going bold.

Takata recall both of my rear passenger door handles have completely come of not allowing me to open my doors from the outside. the vehicle was stationary when it happened.

While at highway speed of about 50 mph, the vehicle will shift hard. the feeling you get is that you have driven over a curb. have brought to dealership. they checked transmission fluid and reprogrammed transmission. they were unable to determine an issue. the problem persists and is intermittent.

Head light burn out every few months passenger side. repalced head lamp dozen times already.

Driving down the highway and my hood flew up causing heavy hood damage and the top of the suv

Towed a boat in july of 2018, stopped at a store and the car would not allow me to put car in park, had to look at owner manual to find out had to push a little button by the parking gear for it to shift into park or drive. after we unhooked boat went back to working normal.

The volume control on steering wheel, and other electronics will randomly malfunction. had where i would have crusie control on and turn the turn signal on and it would shut off the cruise control (only the left turn signal would cause this). the volume on steering wheel, you would go to turn it up and it would turn it down instead, lights on dash such as the steep decline light, brake light will randomly turn on and it is not even being used.

"takata recall" the engine makes a loud whinning sound constantly, start up, driving, and while sitting still. at times while driving it will feel like the car skips (like the engine will shut off, it also will not shift through gears, sometimes it will sit at the rpm of 3 and doesn't want to shift out of gears. this is while using both the automatic and manual driving.

Door handles. first the driver’s side front door was unable to be opened from the outside and required replacement. the next handle to break, same issue, was the rear driver’s side one. now, the front passenger side door has the same issue, where the door handle will not allow the door to open from the outside. this is a safety issue, especially in the case of an accident or health emergency, and an expensive repair. the most recent handle broke on june 16, 2019. the first handle, the driver’s side door, broke in august of 2017. the second door handle broke later that year.

Twice, while driving slowly and preparing to stop the engine revs fast in attempt to race on forward altho i am slowing down and preparing to park vehicle. i am forced to react by rushing & putting my foot on the brake to stop the racing of the engine.

The engine has a clicking sound all the time sounds luke its grinding metal

Hearing whirring and whining noise from drive shaft on 2011 kia sorrento. we think it could be related to the recall: https://www.nhtsa.gov/vehicle/2011/kia/sorento/suv/4wd#recalls after calling the dealer - our vin# is not listed with this recall. i've seen several forum posts of other consumers with the same issue with 2011 kia sorrento and na vin#. such as: http://www.carproblemzoo.com/kiamotor/sorento/driveshaft-problems.php we are going to have this repaired before an accident occurs, but think it should be covered under the recall...

My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter

Started engine air bag light did not go off has been on for about 2 weeks

Front passenger door lock clicks but won’t lock. front driver’s door will not open from outside handle, only inside handle. air bag light stays on, steering wheel controls stopped operating radio and phone calls. electrical system battery light comes on intermittently.

My vehicle was parked in my driveway. had driven day before. went to start and hear clicking noise like starter problem. call tow truck to take to shop $92.32. short in wiring down by starter assembely. required repair and retest of system. $311.39

Tl* the contact owns a 2011 kia sorento. while the vehicle was under warranty, the contact stated that there was a constant presence of an oil leak and the oil was not properly cycling through the oil pump. darcars kia of frederick (5826 urbana pike, frederick, md 21704, 1-877-997-6197) serviced the vehicle per manufacturer campaign number: sc106; however, it failed to provide a remedy. the contact stated that the vehicle stalled without warning. the dealer diagnosed that the engine needed to be replaced. the contact was left without a vehicle due to the failure. the manufacturer was notified and did not assist. the approximate failure mileage was 140,000.

I am not able to determine if it will be covered or not. most likely it will not be covered because the cs1603 can only be completed once, and only under the 5 years/ 60,000 mile warranty. the vehicle is considered out of warranty by the year as it goes by the original warranty start date of 06/04/2011. however, we can look into possible goodwill assistance with the repair that is needed. of course i am not able to guarantee anything upfront. kia motors america, inc. 111 peters canyon rd irvine ca 9260 on friday, april 5, 2019, 8:43:00 am cdt good morning, i would recommend taking the vehicle into your local kia dealership to have them diagnose the concern. typically, the repair can only be repaired once, but they will be able to diagnose it to see what is causing that to occur. i am not technically trained in my office, so i am unable to determine if the cs1603, or recall, could be causing this or not. a kia dealership would be able to determine that. if you need assistance setting up an appointment please let me know, and i will be more than happy to help. subject: re: 13091874 yes, my concern is that i took my 2011 kia sorento into the local kia dealership for a door lock recall while i wasn't having any problems. they did a repair. now, every so often, the only door lock, where you can put a key in, you turn the key, and nothing happens. then you turn the key again and the front and back door locks will unlock. in some cases not. so, i am now having problems with the door lock system where before the recall i had none. so, i am wondering if there is another recall, or what is going on????

My kia sorento 2011 the air bag light is on for days when i started the car and when i turn the wheel it goes off than goes on when i strait it in movement or not the light is on .something is wrong with that have to be recall.

The air bag light came on, then my horn stopped working and now the cruise control is not working. this should definitely be a safety recall as of i'm a accident my airbag will not deploy. please recall and fix this safety issue.

I have a head lights that keep going in and out . i have had it repairs a lot of times but it keeps doing it . ithen got a paper in the mail for a extension on the lights for my model vehicle cause the connectors in the headlight assembly needed to be replaced so i took it to kia. they told me that because i had it fixed so many time that theres not enough wire to replace it again this was on may 14 2019 and they said that my whole headlight assembly needed to be changed in order to fix it but they would have to ask kia for coverage . on may 30th i called again to see if they were gonna cover it and they said no even tho this a safety concern. that because i didn't go to them to fix it in the first place they wont cover it .

Drivers back side door locks and will not reopen. this is a safety hazard when you have children. i have children that go in the back seat and only one working back door if there was an accident or emergency i cannot get to my kids in time. my lobster work in one day and the next day when i went out to open the door it would no longer open. the children's safety system was engaged on the door so that my son cannot open it from the inside. from what i've read this is a common issue. please recall and fix this issue for us.

Air bag malfunction. light on brought in for recall and light still on dealer said it was ocs mat that needed to be replaced and not included in previous recall. so i still have no airbag and they are requesting $2,000+ to fix. saftey issue is still not taken care of and putting me and my children in harms way.

Driving down hwy. o in orrick mo with two other passengers my daughter 15 and my granddaughter 5. around 5pm saturday hune 2nd a smell of smoke came through front vents. as i started to pull over a swoosh sound came from the car and flames shot out of the hood of the car. then from under the dash inside. through the car in park and open the door. ran to get my granddaughter out of her car seat and a third passenger my daughter got out of the backseat as well. with in minutes the car was totally in flames.*dt vin unknown. consumer stated she suffered 2nd degree burns. *jb

When speeding up transmission. will shift hard. the vehicle looses power and i have to pull over, shut it off, wait a minute to restart then begin driving again

The air bag light is on and will not go off. there is nothing in the passenger seat and it does not go away when turning the car off and back on. this means that’s the airbags will not deploy in the casebook of an accident which is a hazard.

Steering wheel controls for radio/phone quit working and the airbag light came on. no accident etc, just quit working.

In 2017 my driver side exterior rear door handle was being opened by my 98 lbs daughter and the door handle broke off. car was in park then in 1018. the passenger exterior rear door handle broke off by the same 98 lb daughter. to me this is a safety issues. if i was in a car wreck and passed out. you wouldnt be able to get into the back seat.

2011 kia sorento was parked in the attached garage at 7:30 pm. it had a nearly full tank of gas. no problems were noted. my son went cycling the next morning at 5:30 am and returned at 7:30 am. he went into the garage to turn on sprinkler system. nothing out of the ordinary was noticed. at approximately 7:45 am he started taking a shower. a few minutes later he heard a loud pop. then a few minutes later another loud pop. then a few seconds later the lights went out. then he heard a loud banging at the front door. a man was yelling that the garage was on fire. my son and another young man who was renting one of the bedrooms in the house escaped without injury. the fire department responded and extinguished the fire but the car the attached garage were completely destroyed. the rest of house suffered extensive smoke and water damage. see attached picture taken at 7:59 am. garage is totally engulfed in flames. fire investigators determined that the fire appeared to be center at the front of the 2011 kia sorento. the car was totally destroyed. investigators hired by the home insurance company were not able to determine what component in the engine compartment failed and caused the fire. not enough left to be certain. kia motors usa has stonewalled us all the way. they sent people twice to make sure there was not something else in the garage to blame the fire on and to make sure that the fire investigators made a definitive determination of of what component failed or otherwise had to say it was undetermined. they also hired a local law firm to observe all the investigation efforts. intimidation and stonewalling is what kia has provided to us. my concern is that someone is going to have to die before kia and hyundai admit they have defect in their engine manufacturing process and get it fixed.

I am having issues with engine stall or wont start then oil is going somewhere and no clue where. i thought i had a great vehicle when i bought it didnt know there was any issues with it. but i am afraid to even drive it that something would happen while i am out with the grandbaby an family.

I was going to my sister-in-laws house to pick up my son. while going about 55mph down a rural road i seen a flash on the road that seemed to come from the front left tire and realized my kia had caught fire. i pulled to the side of the road and immediately ran to the nearest house for help. it was only a matter of seconds and my whole vehicle was on fire.

Rear right wheel speed sensor replaced at 136,000. asb, brake and traction lights all on. was driving appox 45 miles per hour on city street, no reason for loghts to suddenly come on. owners manual indicated that battery should be checked for low charge, new battery not indicated in this situation. had replaced brakes, pads and rotators three months previously. got three qoutes and kia was $250 more that the other repair options and the indepentent companies included purchasing the sensor from kia.

Horn stopped working.

When driving car jerks and engine cuts out losing all power and mobility. usually comes back on within seconds. this happens when driving at any rate of speed. a few times i had to pull over to the side of the road with no power and restart the car. when losing all power i have been on the highway driving 55-60mph. all power is lost and with no power steering i have had to get the car off the road out of the way of traffic. this has happened about 6 times. often smell something burning or melting. smoke from dash a few times. no fires yet... also passenger side head lamp continues to go out because of the wires and harness melting.

Passenger side headlight bulb went out. went to replace bulb and the connector was melted

My rear caliper has failed shortly after replacing all 4 rotars, and brake pads. now i am facing a rather expensive bill that i cannot afford on a limitted income as i am disabled. i am also lucky that this malfunction did not cause me to crash the vehicle. i noticed my gas mileage had significantly gone down, and the rear or the vehicle was dragging, and i also heard what sounded like something dragging on the ground und erderneath the vehicle. that's when i noticed a groove being dug into my rotar by the brake pads locked in the on position.

The driver's door does not open from the outside

Loud noise coming from right front wheel while vehicle driving on highway and once vehicle is in park on side of road. no inducator lights lights show in dash.

Went to get in vehicle and driver side door won't open from outside using key fob or using key entry. i had to crawl from passenger side to enter vehicle. this is a safty hazard!

While diving down the road, the rear passenger side gear box shattered.

Low beam headlight socket keeps melting after replacing. fire hazard

My rear driver side door stopped opening from the outside a few months ago - child lock is not on. yesterday, my drivers side door stopped opening. apparently this is a major issue with the kia sorento. what would i do if i was in accident and can't physically get in car to get my child out. this is beyond dangerous and unsafe. a recall needs to happen immediately.

Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my suv jerks back then picks up speed causing the back of my head to hit your head restraint. it is very scary!!!!

(1)transmission got stuck in 2nd gear while driving on the highway. transmission would "jump" every time the car hit 50mhp. could not replicate after sitting in driveway overnight. (2)abs light is constantly on-told it is a clock spring. kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside. this happened 3x while car is running and i exited to get mail. front passenger will not close- have to knock handle to close. (4)backup camera intermittent. (5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.

Since purchase, on three occasions do rear doorors locked in the closed position. the front 2 doors and the rear door on the driver's side. each front door was fixed by kia with no expense to owner. they refuse to repair this rear door stating it will cost the owner apx. $ 1,800. this is a real danger since passengers in the rear seats cannot exit car in an emergency. door cannot be opened under any conditions.

Wiring is bad for headlights, melted the headlight assembly. replaced that and then it melted the wires connected to the headlights.

When starting out from a stop the front brakes lock up to release the brakes or to drive this vehicle the electronic. skid control must be switched off also when this happens and is switched off the brakes drag and the rims will burn your hand if you hed

Car engine seized while operating. had to be towed. been in kia dealership service since june 2018 it is now october 13. still no engiene.

Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. vehicle was a total loss.

At 106,000 miles, the airbag alert light came on. took it to be looked at. code reader stated that the ocs mat on the passenger side was bad. quotes $2,000 to completely replace seat.

"takata recall" my air bag light will not shut off even when i have my seat belt buckled! i'm so worried over this! it's my only vehicle that i drive around with my children in it! why isn't this being recalled!? doesn't matter of i'm driving or in park. noticed around 75000 miles

Air bag light stays on all the time it seams there are numerous complaint about this issue ive already read about 20 posted on the internet. the safety issue is when the light is on the air bag system is not functional. the light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car. ive done all the quick checks like lose connections to no avail. on line the most common problem seams to in the passenger side sensor mat. i problem that cost around $2000 to have fixed. i feel the problem is safety related and the manufacturer is responsible for this issue

Head lights go out when making turns and just driving at night when head lights are on. been to dealer they say can't find issue. this has happened many times now came close to hitting car this last time.

Abs light came on around 120,000 miles. believe it is causing issues for steering wheel controls. light will not turn off. clock spring sensor bad. repairs estimated at $2,000. this is a safety issue, will air bags deploy at all???? why is this not recalled??? read many complaints of the same issue.

Tl* the contact owns a 2011 kia sorento. while attempting to retrieve some packages from the rear seat of the vehicle, the exterior handle was pulled and a piece of the handle assembly detached. the contact also stated that the same failure occurred to the rear passenger door. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 103,000.

The front drivers side door will not open from the outside, and then the passenger side door is trying to do the same at times. i babysit and this could be a safety hazard for people with small children. also what if something major was wrong and i needed to immediately get into my car, from what i have read this is a common problem a f will probably result in the door eventually not being able to open at all. there needs to be a recall for this issue.

Dashboard continuously illuminates that there is a problem with the vehicles air bags. light is on when the ignition is on or the engine is on. there are no problems driving he vehicle but unsure if airbag will deploy if i am in an accident.

All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work. having a working horn is part of the safety equipment on a vehicle. one day while parked, i honked the horn to get my sons attention and it did not work.the horn just stopped working. another time i was making a left turn and some idiot not paying attention almost did not stop, as i was turning i honked the horn(forgetting it had not been working previously) and it worked just that one time. it has not worked since! how does that happen? also, the head rest on front seats are poorly designed, both have come off completely.

2011 kia sorento. consumer writes in regards to recall for engine malfunction. *as *tr

When driving between 35-45 mph the tachometer will drop to 0 and the sorento will lunge or buck, hesitate and will not respond to acceleration. the engine light flashes and sometimes stays on. one time i accelerated to pass, it responded but stopped midway thru the pass, decelled back to 20 mph. i could not complete my pass and had to fall back behind the slower vehicle. i understand there is a voluntary service campaign by kia # sc106 but no dealership acknowledges it. there is 130,000 miles on the vehicle.

Tl* the contact owns a 2011 kia sorento. while driving 40 mph, the vehicle stalled without warning. when the accelerator pedal was depressed, the vehicle failed to respond. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. additionally, the contact was informed that the lower radiator hose fractured and also needed to be replaced. the vehicle was not repaired. an unknown dealer was contacted and provided a cost estimate to replace the engine. the manufacturer was not notified. the approximate failure mileage was 137,000.

I was driving on the highway going straight without any obstructions (bridge, etc.) in sight. without warning the front sunroof of my car exploded, shattering the glass. no debris hit the car to cause the damage. there was no change in temperature throughout the day to cause temperature stress on the glass. it exploded without cause. had the cloth cover not been covering it at that moment, the glass would have fallen directly on top of me.

Car makes loud roaring sound upon cold start. it is typically the loudest when it has been left sitting all night and at first start. it will not make the noise after that unless it sits for at least 8hrs.i took it to kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. they also explained they had seen this before and one of the mechanics even said he drove his kia around for years and it made the same noise. it is loud.

Pulls to 1 direction when braking and driving. sounds of axel or suspension in motion started on city streets now on highway

Door will not open! this is unacceptable in an emergency situation, it is clearly a known issue on these vehicles. it will not open from the outside and if you had the child lock engaged, it will not open from the inside either. fortunately i did not have the child lock engaged so i can still open the door from the inside, but now that i know it's a common issue i'm afraid it will happen on my other doors and i do have a child, so the child locks are sometimes used. car was parked at the time, i closed the door and the next time the handle would not open it.

Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. it happens at least 3-6 time a year since i have had the car. i have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. these past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me. i have been blessed to have had fast reacting drivers behind me or no drivers. this last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. my chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash. this was yet the strongest. also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. i turn off the vent and it continues for 10min then goes away. i am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. just my observation. i hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. you just don't know when it will happen next.

Was driving felt like i hit something and the car would not shift into any other gear. i stopped put it in park and no change after work,8 hours later, the car ran fine. it had been shifting rough for a while, at or around 50mph, it would jerk the whole car like it was shifting up or down

I am issuing a complaint because there are tons of reports about my make/model catching fire and steering issues. i do not feel safe driving my car, especially with my son in the car with me. something needs to be done, or these cars need to be discontinued!

Have problems shifting into gear, took it to repair station and they don’t know what’s wrong with it. it doesn’t happen all the time but when it happens you are stuck where your at. the shifter gets very stiff or hard and won’t go into gear.

Very rough start in the morning or after sitting off for over 2 hours. after 30 seconds engine noise reduced dramatically. steering control malfunction sometimes. making up dow button act erraticaly along cruise control and radio control. bluetooth connection sound quality very poor.

The rear door on the passenger’s side does not open from the inside or outside. after researching the problem i have found that this is a common complaint.

My wife was driving down the street when the car suddenly locked up(stopped) and the engine shut off. she noticed smoke coming from under the hood and then within minutes the engine was in complete flames. prior to this there where never any signs of the car running or driving like there where going to be problems. i’ve never had any mechanical issues at all aside from this incident. this has come completely out of nowhere unexpectedly.

My transmission isn't shifting properly i cant even reverse 1st 2nd and part of 3rd gears are rough shifting. its also causing it to make a clunking sound in the rear axel also wont shift while turning.

Car loses power when applying gas, then stalls out. i stop and wait for few minutes, then start the car and drive off like nothing happened. it otherwise drives perfect until the random stalling

The srs light came on while driving

All of a sudden all my interior dash lights and headlights started blinking while the car was running. i shut the car off and it continued, turned the car back on and it was still going. then the flickering randomly stopped. the car was stationary in my driveway.

2011 kia sorento - while driving, the gears in my car stopped working and made a terrible loud noise. after getting vehicle towed, problem was found to be intermediate shaft on passenger side.below is the detailed recall info-however my vin does not show this recall. but i think it should. description of vehicles is mine. this is exactly what happened to me: sb082b - recall to replace intermediate shaft. recall: 11v258000 recall date 04/25/2011 component power train:driveline:driveshaft summary kia is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010. the intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission. consequence damage to the transmission may cause loss of motive power, increasing the risk of a crash. what owners should do dealers will replace the right side output gear and intermediate shaft free of charge. the safety recall is expected to begin during may 2011. owners may contact kia at 1-800-333-4542. **i submitted a case to kia #12833214, after 10 days i didn't get a reply so i called them. i spoke to haley and she advised my car was not manufactured in a location that had this issue. i think kia got this wrong. my car obviously had the exact problem they are stating and should have been replaced by kia free of charge. instead, i had to pay $635 to replace the exact part this recall was on. kia has refused to reimburse me. when i asked who i could complain to, they said there is no one. so i am reaching out to you.... thanks, evonne (kia owner since jun 2010)

This is the second time my car jolts when i am driving. does not matter how fast i am going. it feels like the car gets really sluggish and it jolts before acceleration, it happened about two years ago and the dealership made me pay $600 to change the intake manifold claiming that it would fix that issue and it did not. after that it kept doing the same thing and i look it up online and saw that people were saying to request for a transmission update, so i went back and they did that and it "fixed" the issue. that time my engine light was on and came back on even after they fixed the supposed issue. this time there's no engine light on and the car jolts even harder. i have seen so many complaints about this online i don't understand why my car does not show as a recall for the transmission. this has been happening now for a few days and the jolting just gets worse every time i drive. last night when i was on the highway going about 40 mph it did it and again after 50mph it was very scary.

We have replaced the alternator several times in the past year.

Headlight housing has become overheated and melted causing me to replace one headlight at $900. when it happened again i spliced the new housing yet the bulb keeps blowing needing replaced. there is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. the head gasket has been replaced and it still seems to be burning or losing oil. the indicator lights on the dashboard all randomly come on and then go off. while driving the car seemed to lose power at times then would die at a stop light. this all has been going on for the past six months or more. in the past year i have paid $1900 plus on random repairs

Vehicle was statiomary and not on. started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. when fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.

Door locks are broken and rear passenger door will not unlock

Rear sunroof suddenly exploded while driving on i5 near everett, wa. did not see any trucks or obvious source of flying debris. upon examination later glass was bulged outward. with a 6 inch hole missing. the interior sun shield kept glass from entering the car over our granddaughter.

Air bag light came on at 70000 miles. dealer ran a scan and we were told the passenger ocs mat was bad. they quoted us at $1600 to fix. needless to say we are not happy as this is a safety issue that should be recalled.

I was driving north on rt28 traveling at 65mph i took my exit. after stopping at the sign, i hit the gas to go and the vehicle was sluggish then it shifted hard. i stopped about .25 miles down the road and put the vehicle in park and back into drive and the same thing happened. it shifted hard after a sluggish start. i got the vehicle home luckily and found the transmission fluid leaking everywhere. after having it towed to a transmission repair shop, the repair person informed me that there was a hole in side of the transmission.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer (altoona courtesy kia, 401 pleasant valley boulevard, altoona, pa 10602) where it was diagnosed that the timing chain blew off the valves and a new engine was needed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000.

The electrical malfunction of the airbag has drained and caused the battery to go dead. also has messed up the controls in the steering wheel.

Car shifter is not engaging and disengaging resulting in not being able to place car in park. this issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix. also, air bag light still illuminating after recall fix. again kia refuse to fix and issue could cause air bag not to deploy in an accident. also, back rear passenger door won't open from the inside or outside.

Takata recall when driving at higher rate of speed when trans kicks in to higher gear it has a loud bang feels like the transmission is gonna fall out . sometimes it looses power when driving

I was on the freeway driving 75mph. i had been driving for approx 65 miles when my vehicle lost all engine power with no warning while driving up a hill. i was able to pull the vehicle to the side of the road. i had to tow the vehicle 65 miles back home and to the mechanic. the mechanic has stated the vehicle died while driving due to the engine locking up. this vehicle has had all routine maintenance completed on time and in fact just had an oil change and inspection before taking this trip. there have been no loud noises or noises coming from the vehicle at all nor were there any noises prior to this issue occurring.

I want to know if their any recall

Front door handle latch assembly constantly breaking and i am unable to ope the doors from the outside

Tl* the contact owns a 2011 kia sorento. the contact was unable to open the doors from outside the vehicle. the dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 138,000.

Air bag illumination light came on & stayed on at 65450 miles. dealership states air bag won't deploy as system is rendered inoperable. needs sop clock spring & ocs matt. total estimate for repair is $2000. & it's not under warranty. this is a safety issue that needs to be addressed by kia sooner rather than later.

Power door locks do not lock, by door button, by remote key fob or more importantly when the car is taken out of the park position. doors do successfully unlock via remote, door button and when the car is put into the parked position. doors can only be locked manually.

Bought the car used in 2013 and since i've had the car makes a knocking noise when stopped. it's not all the time, but most if the time. i asked the mechanic at the dealership about it and he said it was normal and going to get louder which it has, but gave no explanation as to what it was or why it was happening.

Front passenger door will not open from outside but will open from the inside

My rear drivers side door will not open from the outside or the inside.

While driving on the highway, the car suddenly jumps forwards and i feels like someone hit me from behind. the same thing happens while rolling down a hill or slowing down with or without applying the breaks. it feels like it wants to shift and something is holding it back for a fraction of a second. on sports mode, when manually shifting from 2 to 3 i can experience the same response. on gear 5 sports mode, you feel the sudden jerk. the problem seemed to be more significant when the engine is colder. i noticed the hesitation lasted longer before the jerk in the winter. i have been to many mechanic shops and they tell me the car is shifting fine and that they aren't to fully replicate the problem. i hope this adds to the millions of complaints and gets kia to do something. this problem has been persistent for over a year now.

The panoramic sunroof apparently exploded when the car was parked. the was a circle about 3' around the car with small pieces of glass, glass over the entire vehicle, metal pieces from he sunroof were on the hood and windshield, the headliner was ripped from the ceiling with a large hole ripped out of the middle and pieces of glass were piled throughout the interior. the car had been parked one day. no one witnessed the explosion.

The shift gears wont move. the gear will stay in drive. won't go into reverse or park. when i have to put veh in reverse i have to hold gear in reverse. there has been times when i had to leave my keys in the ignition, leave car in neutral and have emergency brake down. there was a recall on this kia claim they fixed the issue, but i'm still having the same problem.

At 100,900 miles my air bag light came on, car brought to the dealership and i was informed by air bag sensor is defective. in order to fix the problem i will need to pay $1900 to get entire drivers seat replaced. i currently am driving with no air bags in the entire car.

Tl* the contact owns a 2011 kia sorento. while driving 30 mph, the air bag warning indicator illuminated. the vehicle was taken to the dealer (jim ellis kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. the contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. the contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. the same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. the contact stated that the air bag sensor in the seats was not repaired due to the cost. the manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. the failure mileage was 96,000.

3 doors the front passenger and the two back passenger doors will not open from the outside.the door latches are broke. they replaced the inside latches because of the chrome coming off well it is cutting hands again less than a year later the chrome is coming off again. this seems t be a growing problem with sorentos. this is a safety issue that will cause your car to fail inspection. kia has wekll over 100 complaints about this and many dont complain they just fix them at 400 a door is what kia dealers wants to fix them. kia needs to recall these 2011 sorentos again this will be the 7th time can i get a car that actually drives more than in the shop....car has 110000 miles on it they all broke after the kia 60,000 warranty on door latches

I made a appointment for kia service complaining that the front and rear suspention r making a noise. kia replace the front right side ball joints and said the rear and left front suspention are working fine the car still sounds very loud when going over bumps.

Low beam assembly wiring on both low beams has melted. this has been reported in numerous car blogs as a known issue.

Last week the airbag light came on in my car and apparently it is the coil spring in the steering wheel. from what we have done our research on, this is common for this vehicle but is not a recall. i do believe that if the is occuring in several of these models, it should be a recall. this is dangerous because the airbags may not deploy if the car is wrecked. i would appreciate proper change for this to be a recall.

The airbag light has come on and will not go off. hook up the device to see what it says and do not even get a code to help. ask kia and they say it will cost around $1,000 dollars to repair.

I was traveling on a hey, making a left turn onto a major hey, when my car would not excellerate. i was able to turn off the hey but my car would not go over four miles per hour. i had it towed to my machanic, he said the prongs broke off the thing that plugs into the computer, due to corrosion. so i had it towed to kia. they say i need a new computer & it will cost, $5000.00. this should be a recall. why can’t they install a new plug & plug back into the computer? i’m being ripped off!

Middle row seat latches are stuck and the seats cannot be moved. no access to the third row because the latches are stuck. also, one of the seats is stuck in a reclined position, which i believe is unsafe in case of an accident. both of my young children's car seats are in that row. apparently, it is a common issue with this make and model of vehicle. the latches are located next to the headrests on both seats.

My sorento makes a clunking sound when i hit a bump, pothole and when. pulling out of my driveway. or turning the wheel at school circle drop off. i took car to two different garages. the mechanic test drove and checked frontend of car he could not find anything. he found voluntary service campaign.sc 082a it say the intermediate shaft need replaced. it drive good but, it sounds like its gonna fall apart. the nosie is getting worse. my car was built june 4th 2010. the voluntary service is between oct23 2009-may22 2010. could i please have my car added by extended the campaign service. sc 082a. april 2011. i have a service appointment on april 4th to get three other recalls to get fixed.

Front inside door handles chrome peal off causing cuts on hands.

Driver side passenger door will not open from outside. child lock is on and now i cannot open from the inside either.

I was driving on a major highway in pa, rt. 83 and my check engine light came on. luckily i got off the highway because the next thing that happened was no power when i pressed on the gas pedal. i got it towed to my garage and they told me it was the accelerator position sensor. i got it replaced. two weeks later it happened again. i was smart enough to get off the highway when the check engine light came on. imagine if i keep driving on the highway. no acceleration. i would have been killed. rt. 83 is one of the worst highways in south central pennsylvania for tracker trailer accidents. this sorento is a 2011 and only 55,900 mile. what yhe heck. twice in a month. i want this on record because if this vehicle causes me to get in an accident that kills me, kia is liable. i only purchased this vehicle in october 2018. i can't afford to buy another vehicle. please let me know what i should do?

Every time i changed the oil, i noticed it was not the same as used oil coming from my other vehicles. engine problems started approximately 3 years ago. i was constantly checking the oil and needing to add. i took the vehicle to the kia dealer where we bought the car and they said the oil was burning up in the motor. it was getting hot. i ran two flushes on the motor and then continued my regular oil changes. in february of 2019 the motor seized up and quit while being driven on city streets. i drained 4.5 quarts of oil from the vehicle after it was towed. i heard about the recall on various years of kia/hyundai motors and thought this migh be the problem with my 2011 sorento.

Rear parking brakes never worked. using my shift gear for parking . now front door is not opening from outside. went to forum on internet about this issue. thousands of kia sorento 2011 owners has same issue with the door. if we go to kia, they charge $400 for one door lock! crazy! so many kia owners don,t want a kia anymore. me either

My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. i almost wrecked my car. also my camera just stopped working as well.

The airbag light came on randomly and has not shut off for several years. i was told by a dealership that it could cost a few thousand dollars to fix. this is obviously very dangerous and that terrifying that it could be set off at any time for no reason or even worse not at all. after seeing so many complaints about this issue why hasn't this been addressed or recalled?

The passenger airbag light stays on while their is a passenger in the car with their seatbelt is on while the vechicle is being operated.

2011 kia, just over 100,000 miles. started knocking from the engine, pulled over had it towed to my mechanic. stated that lower engine block broke the engine blown. dealership would not do anything.

According to the obd code reader: code p0335, $07e8 generic. crankshaft position sensor a circuit. vehicle has trouble starting. the tachometer falls to 0 as opposed to sitting at a higher idle, and does not move when pressing foot on gas pedal when stationary or in motion. when in motion, there can be temporary loss of power, the inability to shift gears, and/or the vehicle shakes and rattles. this happens on city streets and highways, when in all types of traffic and when moving at constant speeds. when this situation happens, the car does not shift gears at all and must be restarted. this has caused dangerous lane changing to highway shoulders as well as difficult attempts back onto the roadways during rush hour.

I have been a kia customer for over 7 years and are on our third vehicle from them. traded my kia forte for 2011 sorento in 2016. it has had a lot of issues with the electrical system and it cost $1,200 to fix it. recently on jan 25th my timing chain broke and also ruined the engine. now told that i need new engine for $5.100. i have learned of many recalls on sorento engine motor but starting for the year 2012.

Taka recall- vechicle has stalled on the highway/streets while driving several times, example i could be in the middle of driving and the car just completely slows down, almost causing accidents which can be very serious. i have taken the car back to the dealer and they said there's nothing wrong, clearly there's and issue with the car. i have been reading storys with consumers having the same issues that i'm having. kia has not issued a recall which is sad due to the many complaints and life threading situations this has put people in. i'm in the process of hiring and attorney to look into this because no one is giving me answers. not sure what it could be but i've ask around and some say it sounds like a transmission issue i need answers

Left headlight connecter melted and shorts out the connection to the light bulb. overheats really bad. will have to replace the entire headlight assembly.

My car went into limp mode after check engine light came on for transmission and electrical system failure in solenoid a of transmission. car struggled to shift between gears and would would jerk me driving. driving yesterday and pedal went straight to the floor causing total motor loss and hole in motor.

Airbag light came on randomly. has not shut off.

My driver’s side door will no longer open from the outside. i have to reach across the passenger side and pull the interior drivers side door handle to open it.

I was driving on the freeway then heard a very loud explosion. by the time i realized what it was i was home. kia isn't taking responsibility for what happened so only having one vehicle i have to pay for it.

Both low headlight bulbs have gone out many times. despite being replaced, they continue not to work. the wiring seems to have a short in it because when it is wiggled the light comes on but goes right back out. the socket is very hot to touch and smells hot. i'm afraid the wiring will cause a fire. this has happened to both front low beam lights. most recently today to the passenger side light. i currently have two non workable low lights

Car has been burning oil for awhile, so we are constantly topping it off. we are diligent about routine oil changes. there has also been a clicking on hard acceleration that has no known cause, even after being investigated on 2 occasions. yesterday, while on the highway, the car lost power. got to an exit and had car towed to shop. got the call today that there is a hole in one of the pistons and entire engine needs to be replaced. contacted kia and this year is not included in the multiple engine recall list. car has approximately 126,000 miles with a repair estimate of $7000.

Sudden failure of the crank shaft, rod, and rod bearing. failure resulted in a rod bearing blowing a hole through the motor block and oil pain resulting in oil drainage and subsequent catastrophic failure of the entire motor. in the days leading up to this event i didn't notice any noises or change in vehicle behavior. all functioned as normal. i merged onto a highway and reached a speed of approx 65 mph for approx 2 miles all was normal and fine. i then heard a loud bang and noticed vehicle losing power. i pulled vehicle off the road to a safe area and had the vehicle towed approx 1 mile to a local service station. the information i related in the beginning is the official diagnosis from the mechanic. i have an after market warranty unfortunately due to the high cost of repairs they are fighting paying for needed repairs, which is causing me to incur a very large financial loss. my vehicle was very well kept, and only had a little over 108,000 original miles. all service records are kept. religiously kept up with typical pm such as tires, oil change, brakes, rotors, ect. all non-typical pm repairs were always done at a kia dealership by a certified kia technician, and always requested to check vin for any recalls and when found had recall repairs made. as i stated there was nothing in the behavior of the vehicle in the years, months, weeks, or days leading up to this incident that would indicate a catastrophic failure of this nature was impending.

While driving about 40mph on a highway with a speed limit of 55 mph, the engine sized without any warning. the car would not accelerate and went about 1 mile and started making a clunking sound. car was pulled over immediately and the all the warning lights came on and the car was inoperable. cooper kia (5056 commercial dr., yorkville ny) was contacted but the vehicle was not diagnosed. referenced nhtsa campaign # 17v224000 (engine and cooling) as a possible solution. advised that this engine was not in a recall. the manufacturer was notified of the failure. the failure was about 115,000 miles.

The past two weeks or so, the left side steering wheel controls have not been working properly. the volume up button is turning the volume down. i have researched and found out that many other people with all types of kia vehicles are having this problem. for most, it has turned out to be a defective or faulty clock-spring in the steering wheel. i contacted the dealership and they acted stunned. it can't be a secret because so many other complaints are out there online. it says i have zero active recalls at this moment, when i just received a recall in the mail this week for the door latches in my 2011 kia sorento. that makes me believe there is a communication problem somewhere. the last time i took it in for a recall, the center console panel didn't get put back together properly and it doesn't fit down over my cupholders properly. it left a gap under the radio panel because of it. i will bring this to the dealerships attention again when i take it in for my most recent recall letter. however, this steering control problem is happening far more than it should, so there should be a recall for the owners. if the clock-spring is defective and someone is in an accident while turning their steering wheel, then the air bag is not going to deploy, which could result in a loss of life. that is a safety concern, and it should be a top priority for kia motors to issue the recall!!! it happens to me when i am in motion and also while i am parked.

Car stalls in traffic without warning. rpms diminish and power is lost. we have been able to pull to the side of the road, turn off engine, wait for a short time, and restart it. there are two lights that come on in the panel. one is a check engine light, the other is lit up next to the 4wd indicator. in requesting service from one local dealership, we were told they couldn't make the car act in this way. finally, after several returns to the dealer, we were told the computer (pcm) was bad and it would be $1500 to replace it they told us some day the engine would stop in this manner and we would not be able to restart it. after calling kia corporate about recalls, we were told the recall for this problem did not include our manufacturing date. this defect recall began with cars manufactured starting july, 2010, ours was manufactured in may, 2010. it was suggested we request a second opinion from the other dealership in town. and were told that any problem would show up with a code on the computer, they did diagnostics and reported there was no code on the computer that would indicate this problem. we pay close attention to the rpms and do not trust this car to take it out of town. this situation has occurred at least 8-10 times, fortunately not at highway speeds.

The check engine light came on with about 115,000 miles on the vehicle. i brought it to the kia dealer and they informed me that the code was dtc b1764 the passenger ocs mat was defective and gave me an estimate of $2,000 to repair.

The hood latch will not open the hood

Door latches -both back doors will not open from the outside, 1 will not open at all. now the drivers door will not open from the outside. its very dangerous and the car just passed the 100k miles so warranty is useless. there was a recall that replaced the inside door handles for cosmetic reasons on the front, there is obviously a bigger problems. my local body shop couldn't even figure it out and told me to go to dealer who is trying to charge me $110 just to diagnose it. it should be recalled for safety reasons.

Door handles not opening brakes not wanting to stop or grabing esc abs downhill on and passger air bag

Tl* the contact owns a 2011 kia sorento. while driving 30 mph, the vehicle lost power steering ability and stalled. the vehicle was not able to restart after numerous attempts. the contact was able to pull the vehicle over to the side of the road. the vehicle was towed to valley hi kia (14644 valley center dr, victorville, ca 92395, (760) 955-0046). the vehicle was diagnosed, but not repaired. the results of the diagnosis was not known. the manufacturer was made aware of the failure. the vehicle was no longer in the contact's possession. the failure mileage was unknown. *tt*jb

Passenger door front and rear don't open from the outside or inside. safety concern if we are in an accident and can't get out. this was noticed about 2 months ago.

2011 kia sorento 116,000. regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. now, my driver side door won't open from the outside. in addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). we park it, shut it off and restart and it will work fine for a while. there is some sort of acceleration problem. i can stop at stop sign and lightly increase my speed and it will tug like engine. no accidents. this is a huge safety concern with having 2 small children in the back seat. if i were in an accident, i would not be able to get my child out of the back. if i was in accident, someone couldn't help me or my children. this to me is very serious! sept 2017 date of back door issue not opening from outside. 3/22/18 drivers door not opening from outside. car shutting off and not working properly as been since about jan/2018. there is something wrong with headlights too. since 1/2017, bulbs are good but they just work for a while and then one or the other stops working out of nowhere.

The abs light, traction control, and hill acceleration control lights would come on all at once then go back off. then they would remain on but when the car was turned parked they would be off when the car was driven again. now they are on continuously. i am not sure what has caused these lights to come on all at once but i fell like this must be some kind of default. sending to the dealership soon.

Loud clanking noise in front driver side tire/suspension area when going over bumps new tires, and alignment, new shocks and struts, a frame bushing and sway bar replaced as well, clanking noise remains.

I am having the same problems i have read about with the 2011 2.4 engine. sudden loss of power when the pedal is depressed, stalling upon acceleration, jerking motion and a loud clanking noise when shifting from park, hard shifts from 1st and 2nd gear, and a constant whirring noise in the motor while driving, not while in park. i believe the same defect that affected the transmission on the 4 cylinder engines needs to be investigated on the v6 engines.

As my husband and i were driving on the highway my car started to make a knocking sound, with no warning, no engine light, no oil light, absolutely no indicators something was wrong and then stalled.

Tl* the contact owns a 2011 kia sorento. the contact stated that the latches on both rear doors did not lock. the vehicle was not taken to the dealer. the manufacturer was called, but did not return the contact's call. the failure was not repaired. the failure mileage was approximately 100,000.

Airbag light stays on. took it to a shop and ran a diagnostic. it stated that the drivers airbag resistance is too high at the first stage. was told to take to dealer. i have looked on line and have found a number of similar complaints that lead back to faulty wiring or sensor.

Takata recall the driver's side back door will not open from the outside. this same problem occurred with the driver's side front door and this was repaired by kia as there was a recall.

While driving my 2011 kia sorento for about a half mile from my home, driving approximately 30 mph i approached a busy intersection during morning traffic and with no sign anything was wrong my car stalled out. i lost all power steering but was able to turn wheel and turn right onto side street to get out of the intersection. car rolled off to the side of the road. i attempted to restart and car seemed to have restarted just fine. i turned around and decided to head back home instead of drive the highway to work. literally a minute after i turned my car around and entered the intersection my sorento stalled out again. i once again turned my steering wheel to the right to get out of the way of traffic this time in the busy intersection. this time oil light, and engine light turned on on the dashboard. waited almost 2 hours to get my car towed 1 1/2 miles down the road to find out that my engine seized up. the mechanic who gave me the bad news stated the oil was down about half a quart not enough to seize the engine. stated his opinion without further teardown was that something let loose inside of engine causing it to jam up.

My kia was being details, the person detailing the vehicle got into the vehicle. he pushed the start button didn't start the vehicle. he started it by inserting the fob in the console. the vehicle started at high rpms, driver had his foot on the brake, placed the car into reverse and the car exited the garage at a high rate of speed, driver applied both feet on the brakes the brakes did not work he tried to steer the vehicle away from the creek the steering did not work.. the vehicle did stop after it crashed into the creek that was near the business. the driver sustained injury to his head when he tried to exit the vehicle after it entered the creek. vehicle was pulled from the creek. driver did seek medical attention at a local hospital.

Drivers side rear door won't open from the outside. this is a major safety issue when there are children in the vehicle

While returning from my aunts funeral in kansas, making my way to georgia. the car began to slow down and stop, on the highway. then it cut off, wouldn't start or move. there was this whining and clanking sound, white smoke and fire shot out from under the car, as i was told by a person that was passing by, he stopped to make sure that i got out of the car. it just got to 130,000 miles. had it towed to a shop and was told that the engine was gone.

Driver's door can't open from outside

One day we went to open the driver side back door from the outside and it no longer opened. there was no damage done to the door it just stopped working. when i contacted kia they didnt see it as being a safety issue. in my eyes it s ahuge issue if my girls and i were in a wreck and safety crews wouldnt be able to open the door from the outside!

Tl* the contact owns a 2011 kia sorento. while driving approximately 40 mph, the engine seized without warning. cooper kia (5056 commercial dr, yorkville, ny) was contacted, but the vehicle was not diagnosed. the contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling) as a possible solution. the contact was advised that the vin was not included in the recall. the manufacturer was notified of the failure. the failure mileage was approximately 115,000. *tt *tr

Front passenger door cannot be opened from the outside it can only be opened from inside the car

Air bag light has been on for about a year, dealership did not know how to fix problem and told me it was a part of a recall issue but was never fixed. last month my engine locked up on me while driving on highway, upon my husband and police getting there to assist, i was informed that there was no oil in my reservoir, my husband bought oil only to return and notice that drain plug was not in place, engine is burnt up and my insurance neither dealership where truck was serviced wants to assist me with cost! i don't have $7,752 for a new engine!

The wiring harness for the passanger side headlight keeps melting. i have replaced it several times and it continues to happen.

On the morning of november 13, 2018, myself, my daughter and son n law went to leave her home and my kia sorento didnt want to start, when it finally did start we were about 45 minutes into our travel and pulled off at a rest area, shut the car off, and there was this awful burning smell, kinda smelled like rubber to us. we let car cool off and began our travelling. there had been several previous times before this date that my kia had not wanted to start and the lights and gauges would flash on and off. i have owned this vehicle going on 3 years now, and have had the struts literally break on me, the emergency brake part replaced twice now, the day i bought the car antifreeze was leaking out of it and i never got to drive it off the lot the day i bought it. there has been multiple issues but car dealership tells me the car is fine. 'the burning smell is the complaint i am worried about"

Driver side door handle no longer works. there is a plastic piece on the actuator that breaks very easily. this could cause danger to passengers inside the car as the door cannot be opened from the outside.

When the left blinker is activated, the headlights, and lighting of interior driver panel), turn off. this occurs when in motion or stationary. i have to tap the blinker arm to get the lights to turn back on. this is a major safety concern driving down dark streets at night. in essence, i'm driving "blind" and it causes confusion to oncoming traffic.

My 2011 kia sorento is accident-free. when the mileage was at about 85,000, the air bag light turned on when i started the car one day, and has stayed lit when the car is running ever since. around the same mileage, i noticed that the passenger air bag "off" light is sometimes lit when there is an adult passenger, and it is sometimes not lit when no passenger is in the passenger seat. from what i read online, this is a known issue that is expensive to fix (the clock spring electrical assembly and the passenger occupant sensor mat or entire passenger seat needs replacement). it looks like kia had a recall on this same issue for the 2007-8 kia rondo and the 2006-8 kia optima; this should be a recall for the 2011 kia sorento. i will get this repair completed since it is an obviously unsafe defect - i read many consumer complaints about air bags failing to deploy in an accident.

My kia has been in and out of the dealership repair facility since july 1st 28. i have had to have it towed there twice. my original id complaint # with nhtsa is nhtsa id number: 11142672. i still have an open complaint with kia that has been ongoing. due to melted parts connected to the engine that had to be replaced a couple weeks prior to the vehicle going in this time. now i am being told the engine mating surface is an issue. the cylinder head is warped & the block is warped. how? i have not driven this car hot that i am aware of! this is a 2011 kia that is outside of the recall for engine issues but is still being pushed for recall by nhtsa...what do i do now if kia won't replace the motor? there are only 77k miles on this vehicle. i bought it with 900 miles on it. i am still waiting to hear from kia. this is getting ridiculous! kia knows very well there are problems with these motors and feels content to sit back and let people's hard earned money result in a non-driveable vehicle. i have babied this vehicle since the day i got it. this issue is through no fault of my own. this is on them. someone needs to do something. a $25k vehicle with 77k miles should not need a new motor!

I saw on news media about the kia sorento vehicle's catching on fire while driving now this concerns me because i have children in my car 24/7 and i do travel out of state to visit family. why has there been no mention or recalls on this problem? i feel as though i'm driving a ticking time bomb.

The wheel locks while driving in rainy puddles. i can not bake any turns during this locking and have to force the steering wheel out of the lock position.

My engine gave out and my car will not start. i've had a mechanic look at it and they told me i need to replace the timing belt but the complete engine is no longer working.the car does not start and when it did it would still jolt from time to time. i've seen a recall online for my car online but kia said it's not covered because it was off by a couple months. although the issue is the same.

My engine went out on my 2011 kia sorento on june 8, 2018. i was getting ready to leave for work. i was backing out of my driveway. it sounded very rough and started shaking really bad when i put it in reverse. i didn't know what was going on. the check engine light came on. i pulled back up into the drive way and put it in park. it was still shaking very bad and sounding very rough. i turned it off and call a mechanic over. he perform a code diagnostic. there were about 10 or 11 engine codes that popped up on the screen. i had it towed to his shop on june 13, 2018 to do a more in-depth diagnostic. it was found that the engine is non-repairable. from there, he had it towed to advanced automotive diagnostics for a second opinion. it was determined there also that the engine is non-repairable. there was no warning and i got my servicing in reasonable time-spans. i am at a lost. i am still paying on a vehicle and carrying insurance on a vehicle that i cannot drive right now. i am reporting this because i saw where the 2012 and a few other year sorento's had a engine recall. i believe that the 2011 kia sorento should have been inclusive in that recall.

Head lights go out every month and have to be replaced. lights go off while driving which is very scary when it happens at night or on a highway.

Tl* the contact owns a 2011 kia sorento. while driving various speeds, the air bag warning indicator illuminated. the contact was concerned that the air bag might deploy. the vehicle was taken to balise kia (located at 603 riverdale st, west springfield, ma 01089, (413) 316-1500) where it was diagnosed that the passenger seat air bag sensor failed and needed to be replaced. the vehicle was not repaired due to the repair fees. the manufacturer was notified of the failure and opened case number: 12933624. the approximate failure mileage was 88,000.

Door won't open from the outside

Car has been in shop since june awaiting an engine . i am told that when and if i get an engine i have to pay 6, 500 dollars for it . i know that some 2011 sorentos have a recall on there engines . i am told that my manufacturer has not put a recall on. after waiting all this time it seems to me this should be a recall. the vehicle just seized on the highway. that's all i was told. i had just purchased this car. had it checked by a mechanic who told me it was fine. how does this happen

Srs light on, replace entire passenger seat $3000. no accident air bags never deployed, car stationary light comes on yet passenger in seat sensor works

Air bag light stays on all the time it seams there are numerous complaint about this issue ive already read about 20 posted on the internet. the safety issue is when the light is on the air bag system is not functional. the light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car. ive done all the quick checks like lose connections to no avail. on line the most common problem seams to in the passenger side sensor mat. i problem that cost around $2000 to have fixed. i feel the problem is safety related and the manufacturer is responsible for this issue

Throttle position sensor (part of throttle body) hazard! random. the vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. there is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. this has been confirmed as the vehicle is pulled off the road to safety. to correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. this has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. this is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. there are multiple complaints regarding this issue when searched on youtube. https://www.youtube.com/watch?v=nhqaqurnfv0 https://www.youtube.com/watch?v=834xlhqgrno

Rear outside door handle will not open the door. only can be opened from the inside

The backup camera started to become distorted then completely stopped working

Tl* the contact owns a 2011 kia sorento. while driving 50 mph, the contact depressed the brake pedal and the vehicle decelerated to 10 mph; however, the accelerator pedal was depressed to the floorboard. the vehicle was taken to turner kia (4201 chambers hill rd, harrisburg, pa 17111, (717) 564-2240) where the cause of the failure was not determined; however, the contact was informed that the engine might be faulty. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 116,000. *tt consumer notified corporate headquarters. updated 12/11/18*jb

Approximately 6 weeks ago my vehicle began acting funny, like it wanted to die out while driving and would cut out at red lights. when the engine light came on i took it to a kia dealer and was told the issue was exhaust cam shaft and it was broken off /melted in cylinder head. to replace head had to be removed. when head was removed cracks were found on coils 3 & 4 in housings and noticed metal shavings in motor. yesterday i dropped at dealer who now says vehicle may have a blown head gasket or worse. made kia aware with 1st issue and they covered 1/2 of repair cost. still have an open case # with them and reported the new issue under the same case number. broken and melted pieces in cylinder head & metal shavings tells me engine issues that i am not responsible for. could this be relatd to same issue as fires in engines on 2011 sorentos?

Was involved in a car fire that was a total loss of the car. it was my daughter, myself and 4 dogs heading to see my dad in wiggins,colorado. if need my daughter has photos of the car fire as well as videos.

Motor mounts are broke. i need to replace 3 of them. this isn't normal at all. the car has never been wrecked. the paint keeps peeling off. i repainted 1 x on an area, kia is aware. i took to them and they said kia wasn't responsible (but , i disagree). i paid over 30,000 for this kia.. , body shop couldn't guarantee due to the paint job kia did on my automobile. now the paint is peeling on other spots.

Airbag sensor came on despite no accident and hasn't gone away. no damage or hits to my vehicle to cause any malfunction.

My 2011 kia sorento has been trouble from day one. a week after i bought it, the wiring harness had to be replaced which took over a month to get the part from kia. then at 90,000 miles the transmission started failing and it took me forever to get kia to replace that. then the replacement transmission went bad less than a year later and they replaced that. now, at 120,000 miles (out of warranty) the motor has died. grindstaff kia in johnson city, tn tells me it is a “internal failure” of the motor, it could be a rod or cam, but they would not know unless they took the motor apart. kia’s product is terrible and a safety hazard. when the motor stopped my husband was in 65 mile an hour traffic and could have been injured when it started to loose power and then the starter stuck and wires started smoking which could have caused a fire. my motor was a 4 cylinder 2.4 liter engine that needs to be recalled by kia for failures. they want to chage me $5500 plus tax to put another engine in the junk, which to me is adding good money to bad product. i also still owe a bank $$ for this car which is going to be negative equity i’m sure. kia should stand behind it’s product and recall this engine which is junk. i will not buy kia again, that is for sure!

Tl* the contact owns a 2011 kia sorento. while the vehicle was stationary at a traffic light with the air conditioner operating, a burning and exhaust odor entered the cabin through the vents. the vehicle was taken to baierl kia (11410 perry hwy, wexford, pa 15090, (724) 741-1197) where the contact was informed that carbon was building up in the catalytic converter. the vehicle was repaired. the manufacturer was not made aware of the failure. the vin was not available. the approximate failure mileage was 80,000.

My brake lamp switch/ stoplight switch appears to be faulty or failing, as my brake lamps are not lightning up when i press my brake pedal, nor will my car go into park or reverse when this happens. if it's when i first crank the car, then it will not go out of park when the brake pedal is pressed. also, the esc light and the dbc light comes on when this happens. my pedal/gear shifter won't make the clicking vibration noise that can even be felt in my foot and hand in order to shift the car into a gear or out of gear. this appears to be a very common problem in kias and i do see a recall that was for 2006-2011 kia sorento vehicles. my vin is not showing as part of the recall, but i'm having the same exact problem, and this is a safety issue because i can be rear-ended and even killed in an mva with no brake lamps. kia should cover this replacement for me.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver's side door failed to lock manually or with the key fob. also, there was an abnormal clicking noise when starting the vehicle. there were no warning indicators illuminated. the local dealer and the manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 110,000.

After driving about 6 miles to a local store nearby and back home as i pulled my car into my parking spot black smoke started coming from the hood so i turned the car off waited until the smoke stopped and looked under the hood to see if i could tell what was smoking. everything appeared fine and i made sure to check all of my fluid levels and oil which were all full. later that day maybe 4 hours later i drove about 15 miles to my sisters house and again as i was parking my car the black smoke started again from under the hood. i proceeded to turn the car off and look under the hood again after the smoke cleared. less than 5 minutes later the was a loud popping noise from under the hood and by the time i ran outside to see the entire front part of my car was engulfed in flames however the windows were up so the flames were contained inside the car and under the hood. the fire department came minutes later and put the fire out and i had to have the car towed due to the front tires melting from the fire. i had it towed back to the dealership where i'd purchased it only 5 months before and let them and financing company know. no one could explain why my car spontaneously combusted like a bomb while parked and turned off. i'm reporting this incident because i do not believe it was a freak accident i believe these vehicles should definitely be investigated before someone loses their life.

Takata recall - my 2011 kia sorrento air bag has stopped working and stays on red. i now have no air bags. also the whole front panel keeps flashing on then off at night while driving on the highway. this is a safety hazard. i've search for a recall on my vehicle and none is showing up.

While driving vehicle the oil light indicator illuminated on dashboard. vehicle was driven to a gas station and attendant checked oil, indicated that it was approximately one quarter low and added a quart of oil. when vehicle was restarted the oil light was still illuminated and also the check engine light was illuminated. vehicle was driven approximately to miles to residence where it was parked. the next morning vehicle was taken to a local auto repair shop. when started both oil and engine lights were illuminated and vehicle engine was making loud knocking and grinding noises for the approximate mile and a half drive to repair station. after inspecting the vehicle, mechanic determined that engine would need replaced.

I was driving down the highway when all of a sudden my car completely stopped accelerating. i got it pulled over to the side of the road and the engine was seized up. i had it towed to a mechanic shop where he told me that everything else in my car looked great (i get my oil changed on a regular basis and take very good car of my car). he said he was clueless and had no idea why the engine would just seize out of no where. i called the kia consumer and they will not do anything about it, even

Truck doors unlock while driving, alarm goes off randomly while driving or parked, all the fuses blew, starter has been changed 3 times, due to faulty wiring beneath the motor. battery has been changed due to wiring.

Our interior lights quit working shortly after purchasing the vehicle so we had it repaired. 2 weeks later we had an electrical fire and damage to wireing the mechanic didn’t replace. $5,000 later, now the headlights flicker while driving if you use the turning signal. huge safety issue!!!! also while driving the car out of the blue jerks quick and hard. we don’t feel safe in this vehicle anymore.

I bought the sorento used 2 months ago,it has 76,000 miles on it. has driven fine up until now. it seems to struggle going up hills, no power, at random times which are more frequent now it hesitates like it wants to stall , then jerks and then goes back to driving fine. it seems to have this issue around 40-50 miles per hour. i brought it to be looked at and they say there is nothing wrong with the transmission. feeling very frustrated , this is a safety issue!

Tl* the contact owns a 2011 kia sorento. while driving approximately 60 mph, the engine stalled without warning. the vehicle was towed to an independent mechanic, but the technician was unable to diagnose the failure. the failure recurred three times. the vehicle was towed to suntrup kia south (6263 s lindbergh blvd, st. louis, mo 63123, 314-254-8955) for diagnostic testing. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 140,000.

I was driving in my in my neighborhood when i came to a stop sign. i went to accelerate and my vehicle had turned off. i couldn’t get it to turn over. i waited a couple of minutes and then tried to start it again and i was able to get it started so i drove it home. the antifreeze was completely empty so i put more in it. the vehicle continued to over heat so i took it to a mechanic and i have a blown head gasket, and now i need a new engine.

Passenger door on drivers side wont open from the outside

The engine started on fire in february 2018 at three weeks trying kia help me fix the sedona in farmington new mexico we took it and fixed it when i went and picked it up the key in farmington fixed it engine wasn't tight those bolts missing and you move the car on the street in the suv shake and rattle in the engine so i call kia the 800-number i spoke to [xxx] his number is [xxx] i had a hard time with him too it took two months for them to work on it now i’m trying to get my money back from renting a car i try to take it back to him because the engine light will stay on my grandbabies are very scared to get in the vehicle i told him he says gradually they’ll get better well another words he didn't care less i’m not sure what i should do i hope this one someone from here can help me my number is [xxx] my name is [xxx] albuquerque new mexico thank you please call me back information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My driver-side door will not open from the outside when unlocked.

Front passenger side door will not open with outside handle. you can open it from the inside.

2011 kia sorento - while driving 60mph the car resists speeding up, rpms stay at 2 no matter the speed. while driving rpms stay at zero. while speeding up the car jerks, causing the rpms to drop to zero. have to pull over turn the car off and start it again, it then drives normal. this occurs on the highway and driving around town. instances where the car is sputtering while driving in town around 40mph the car dies when i come to a complete stop. this has occurred multiple times over the last year. i have taken the car to the dealership but because they can not replicate the issue they say they can not repair it.

The passenger side headlight socket keeps melting and the bulb stops working i already replaced the socket 2 times. look online and there are a bunch of the same complaints.

Low beam headlamps are failing due to wiring harness melting causing a short. this a safety issue for visibility at night and could start a fire in the engine compartment. this problem was identified when driving on the i-17 in north phoenix and verified once we got home. the harness was replaced by a certified mechanic twice and both times the harness melted. oe headlamps are being used.currently, we have no driver side headlamp due to a concern for fire.

Tl* the contact owns a 2011 kia sorento. the contact stated that the passenger side fog light failed to illuminate and was replaced. shortly after, the driver side headlight failed to illuminate. the vehicle was inspected by an independent mechanic who diagnosed that there was an internal short within the headlight assembly unit and the vehicle needed to be taken to a dealer for repairs. the contact scheduled a diagnostic appointment with kia fargo (3901 2nd ave s, fargo, nd 58103, 888-569-7621). the manufacturer was notified and stated that the vehicle was out of the five year/60,000 mile warranty. the contact was advised to call a dealer to diagnose and repair the vehicle. the approximate failure mileage was 80,000.

In sept 2017 the back driver's side door stopped opening from the outside. now, jan 2018 the drivers door will not open from the outside. both doors open perfect from the inside.

January 26, 2018 i was stopped at a stop sign and suddenly my vehicle made a thud sound, and it felt like a downward thrust as the vehicle completely shut down. i was able to restart it and drove home. we took it to our kia dealership service dept this morning and asked for a diagnostic test. the technician said since there were no check engine lights on, the test wouldn't show anything unless we had the problem before. i was very concerned about his lack of concern. especially after i researched sorento engine failures and it is huge for so many models. the 2011 was about the only one not on the recalls.. my model was the first made in the us at the georgia plant. my production date is 12/19/09. we bought our 2011 in february 2010. we were told since the body was being changed they made no 2010 sorento's at the georgia plant. since i saw the stall problems on these 2009 models wouldn't that mean it would apply to my engine? very confusing. i hope you can check this out for me.

The air bag warning light will not extinquish

My drivers side back door won't open from the outside or inside(this is my current issue with the car). i have been in no accidents with this car. i had trouble with my driver's door would not open last year and that was under recall and repaired. both issues just started all of a sudden.

The door wont open from the outside on the driver back side so the back door on the driver side and stationary

Was driving my kia and suddenly could no longer drive pulled over n traffic and could only put the e brake on. nothing else would go in to gear drive reverse and the brakes were not working properly. so put the e brake on and called tow truck..took it to made in america made in japan..and the say its the input shaft..exactly described on recall for my vin # [xxx] . manufacture call#sc124. nhtsa# 15v626 .this happened on 225 placerville rd folsom on friday 1/5/2017 .its currently still at made in america made in japan..please contact. me a.s.a.p [xxx] . [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Coil spring from front strut on 2011 sorento broke in three places while in motion in the city (driving straight) at a speed of approximately 20 km/hr and pierced side wall of tire on driver side. no injuries but very dangerous indeed.

Check engine light on vehicle illuminated. while driving vehicle, the vehicle engine suddenly stopped and vehicle turned off while in motion. driver pulled vehicle to side of road and had towed to auto shop. auto shop said the engine seized but could not identify cause of seizure. shop said oil was full and recently changed. owner had vehicle towed to kia dealer who also cited engine seizure. kia dealer said owner would need to pay for diagnostic to determine exact cause. engine seizure matched engine seizure issue in recalled 2012-2014 sorento vehicles. owner asked dealer about repairs under similar recall/issue and was told there was nothing dealer could do.

Purchased 2011 sorrento from dealer in 2011. airbag light illuminated since 70k miles. also, abs light illuminated about one year ago - took in for abs recall with set appointment and was turned away as dealer did not have “the tool needed “” to perform recall that day. also, dbc and esc indicator light have been on for years. finally, within first year of purchase gear shift would jam and not into park. dealer instructed me over the telephone how to manipulate and fix which worked.

Air bag light came on after going over a set of rail road tracks.

Back driver side door will not open, i went online and searched my vehicle and this seems to be an ongoing problem. middle back seat belt is stuck down in the seat and you can’t not get it out

Vehicle was running fine, no noises, no unusual issues. went to start in the morning and ran fine. went to my destination. when i came out 2-hours later, vehicle would not start. had it towed to a mechanic who said the engine needed to be replaced. 108,000 miles

With the vehicle stationary passenger door will not open from the outside. can open from the inside only.

My front driver and rear driver door will not unlock from the outside. this happened about 6 months ago and have read it's a known issue. i it first happened to the driver door then about a month later the the back driver doir

Kia has been selling cars with faulty air bags. my clock spring went out, and i had to pay well over $600 to pass inspection, that virginia requires. the mechanic told me the airbag could have went off without even hitting anything.

Coil spring from front strut on 2011 sorento broke and left piece of spring on ground, causing a major safety hazard. spring can cut tire side wall and cause a crash with major injuries/damage to passengers, driver, and vehicle.

For no reason airbag light came on and stays on. checked with diagnostic tool- code b1481-driver airbag resistance too high(2nd stage) showed up. car has 84000 miles. reading a lot of complains about airbag problems. should be a recall.

Passenger door won't open from outside when vehicle stationary. activator piece in door latch broken. many complaints from others.

The car has a no-star condition, uneven engagement when shifting gears. whenever driving and if i want to suddently speed to avoid an object or to adjust to traffic speeds the car hesitates for a second or two. i almost crash today due to this problem, putting at risk my whole family... i believe there a some recalls on similar vehicles with this problem but my vin is not on the list yet

I have a 2011 kia sorrento and have been having trouble with it stalling when i stop at red lights . i start to take off and it didn't want to go i push on the gas and it jumps and finally goes. *bf updated 10/16/2017*js

Low beam headlights keep shorting out every couple months.

Airbag light stay on

I have owned this vechicle since it was new. kia has replaced at least 3 rear view cameras in my rear lift gate. the last one was on 2/10/2016. now this camera is malfunctioning, all i see is interference. i can't see anything passing across the rear of my vechicle like a child or short adult. kia can't develop a functioning camera so theyshould have to keep replacing them until they do. i wouldn't have purchased this vechicle without a camera it's rear window is very high. this is a daily ongoing problem.

Front brakes locked up while turning onto the highway vehicle was in motion, had to shut off the automatic skid control to unlock the brakes to drive the vehicle

There have been 2 instances where most or all the warning lights came on while driving. both times i have been on the highway at normal steady speeds. the first time they stayed on for the duration of the ride, which was about 40 minutes, and then were off by the next morning when i drove the car again. the second time i turned the car off and back on to see if that would reset it, but they were still on, and stayed on until later that evening. i didn't notice any performance issues, but i was on an interstate road in good dry normal driving conditions. these 2 occurrances have happened within the past year, and as recently as a month ago.

Tl* the contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 15v626000 (power train). while attempted to shift the gears, the vehicle lunged. on several occasions, while the accelerator pedal was depressed, the vehicle failed to accelerate. on several occasions, while driving, the engine stalled and lost power. the contact mentioned that all of the instrument panel indicators illuminated. the vehicle was taken to an independent mechanic who stated that the vehicle needed to be taken to a kia dealer. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 132,000. parts distribution disconnect.

Sway bar failure the vehicle has a "knocking noise" when traveling over slight bumps and corning. upon inspection, the sway bar (stabilizer link bar) is loose and in need of replacement. this is a routine issue with the kia vehicles however even after replacement the issue returns. the sway bar (stabilizer link bar) is part of the suspension system which helps reduce body roll of a vehicle during fast corning and over road irregularities.

Tl* the contact owns a 2011 kia sorento. while driving 40 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. the vehicle suddenly jerked forward without warning. the failure was persistent. the vehicle was taken to a local dealer (archer kia, 11614 southwest fwy, houston, tx, 77031), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was notified of the failure and opened a case for the contact. the failure mileage was approximately 28,000. the vin was not available.

Airbag light went on for no reason. coil spring is under recall, but mine was the passenger seat sensor. $2000 to replace the seat. should be covered or bypass option offered. i don't need the sensor.

Tl* the contact owns a 2011 kia sorento. while driving various speeds, the abs, stability control, and downhill traction warning indicators illuminated. the vehicle was taken to riverchase kia (2200 us-31, pelham, al 35124 (205) 987-6518) where it was diagnosed with a defective module that needed replacement. the vehicle was not repaired because the dealer stated that the recall expired. the contact stated that the dealer did not provide the recall information. the dealer also stated that in may of 2017, while the vehicle was at the dealer for an oil change, they checked a module that controlled the warning indicators, but the module was fine and covered it in silicone. the contact was informed that he would have to pay for the repairs. the contact was also informed that a part in the rear drum needed replacement along with the module. the manufacturer was not made aware of the failures. the approximate failure mileage was 90,000.

Driver's side door handle malfunctioned. can unlock door with key or key fob, but door will not open. have to climb into back seat to manually open driver's side door. this is a safety issue! completely ridiculous to have to do when it's raining, or when needing to enter the car quickly. i'm reading online that it is a faulty actuator switch. dealers are charging up to $500 to fix. this needs to be a recall from the manufacturer. not bragging about my kia anymore.

For several months now, the dashboard warning lights have come on, usually four at a time as i'm driving. it seems to happen most often when it's raining. i had the kia dealer in las cruces, nm try to determine the problem when i had the car in for a couple recalls about two years ago. they could not determine the cause of the problem. about 3 months ago i had a shop with a aaa master mechanic try to determine the problem and they also could not determine the reason the warning lights were coming on. they could not find a short in the wiring that i thought might be the cause. the lights eventually go off, usually after the car has not been driven for several hours or overnight. i'm concerned that, although i've not experienced significant problems when the dash warning lights come on, could a possible real safety issue occur if one of the systems indicated by the lights actually malfunction? for a while when the lights came on, the car's steering seemed to be effected--on windy curvy roads the car would definitely over steer on curves, as though someone else were in control. i would appreciate any information you might have on similar problems and how they were corrected. thank you.

My car started screeching and steering wheel made a knocking sound after leaving church on 08/27/2017. i thought it could not be my power steering fluid was low. the next day my day checked the level. it was below the half mark on the reservoir. my dad filled it nosie stopped and the knocking two days later it started again. i refilled the reservoir nosie stopped except this time grinding continued. the very next day low again grinding knocking and hard to steer. i could not turn the steering wheel. i asked about a recall. as usual i was told by the dealer there isn't one. i filled the reservoir and the fluid pours out from the rack and pinion. yet there is no recall. this is dangerous. i'm going to call the kia head quarters to check on a recall sc147

I am unable to open my drivers side rear door from the outside. this seems to be quite a prevelent problem on several kia models. i have seen that many people have had the same problem. some with multiple doors on the same vehicle. this is a sfety issue as you can't quickly get into the vehicle to if you had small children in the back and ther was an emergency or if first responders needed access to the back or any door that had this problem for that matter. the reason i am reporting this is that i have seen too many people with this issue on there kia sorentos and other models.

Tl* the contact owns a 2011 kia sorento. while driving 45 mph, the vehicle lost power and the check engine indicator illuminated. the vehicle was taken to kia of alliance (located at 2010 w state st alliance, oh 44601), but was not diagnosed or repaired. the manufacturer was notified and opened case number: k3452308. no further assistance was offered. the failure mileage was 82,000.

Parked vehicle, front driver side door fails to open from outside handle but will open from inside handle. keyless entry click doesn't sound like it's working right as well. kinda weak sounding. looking at door latch while using key fob for lock/unlock nothing moves but other doors are heard and seen locking/unlocking.

While driving the car it loses power , i start to smell burnt transmission fluid so i take it to eagles transmission here in mckinney tx. to find out the transmission needs replacing. whis is costing me $2100 that includes new transmission & price of labor. i googled this problem on 2011 kia to see if it's a recall but unfortunately its not but it was for the 2011 kia sorento 4 , cylinder. but it's a lot of topics on our 2011 kia v6 engine but never became a recall

When driving at stable speed the vehicle often "feels" as if the gas is not getting to the motor. the speed of the car varies, regardless of the amount of pressure on the gas pedal. the car also shows low tire light, along with all lights on the dashboard at random times. the lights will appear when you start the vehicle and the tire pressure light remains on at all times.

The read passenger side door on my 2011 kia sorento will not open from the outside. this is a well known problem which kia is resusing to take responsibility for since it is not a "safety issue" according to them. i can not put on the child lock while transporting my child or it will not open from inside or out then. this is clearly a safety issue, as kia tells you to fix it immediately, but will then refuse to reimburse receipts.

Tl* the contact owns a 2011 kia sorento. while attempting to enter the vehicle, the front driver and passenger doors and the rear passenger door failed to open from outside the vehicle. the vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 104,000.

Door handle inside plastic clip brakes disabling entry into vehicle from outside. driver has to enter from another door and climb into cockpit to operate vehicle. found hundreds of these complaints on kia forums and other sites. according to other complainants, other doors eventually failed after first repair.

The airbag light lit up so i took it to the dealer. they said it was the clock spring and not covered under warranty. they also wanted to let me know that my airbags will probably not deploy if i get in a wreck. multiple owners of sorento's have complained and there should be a recall. kia recalled the hondo in 2007 or 08 for the same problem. this is not acceptable! they want 500.00 to replace it!

Front passenger side door cannot be opened from the outside. this has just occurred in august 2016. prior to this date it was working fine. door can only be opened using inside handle

Door handle on driver's side became unusable from the outside, requiring driver to open the door from the inside by entering from the passenger side or leaving the window down. if a person were in an accident and could not open the door, it would be difficult to get them out of the driver's door. the mechanism had to be replaced - kia estimated almost $500 to evaluate, order and replace the part. a car with less than 80,000 miles should not have door handles failing.

Passenger rear door will not open from the outside. the vehicle was in my garage when the problem occurred.

Back driver side rear door will not open from side. if i cannot get to my children and something happens to them i will sue the snot out of kia. now, my driver side door broke and will not open from outside. safety hazard because i cannot get into my car very quickly. i have to go to passenger side and crawl across set to open driver door. this is not safe at all.

Air conditioner makes a clicking noise when put on max. it will eventually stop, but it does it everytime i turn on the a/c or change from max to another setting and then back to max.

Neither front door will open from the outside by key, or key fob. i am almost 6 foot and nearly 200 lbs and it is very hard to climb from the backseat to the front. if there was a fire or wreck this could be disastrous. there seems to be many complaints but no recalls yet. i have heard it is approximately $600 to fix the problem. my vehicle is past the warranty. many have said it is a problem in many kia's yet nothing is being done on it. unknown how to fix the problem or what it is.

Both front driver and driver passenger doors will not open from the outside. i have to open from the inside. the passenger door broke about 8 months ago. driver side just broke. was working fine then i went to get into the car and door would not open. i have 176000 miles on car. this is a safety hazard.

Vehicle was stationary. tried to open driver's side door and it won't open from outside. all doors were unlocked, but handle won't open door. driver's door can be opened from inside. this is a huge safety issue since i have a 3 year old and i can no longer use child safety locks in the event i can't open doors from the outside.

After unlocking the vehicle, the drivers side door will not open from the outside. only way to enter the car is from the passenger side. the driver door handle will not open from the outside. this apparently is a very common issue with this model. in case of an accident, external entry is impossible from the driver door. cost to repair this issue was $411.

Tl* the contact owns a 2011 kia sorento. the contact stated that the front driver side door failed to open from outside the vehicle. the contact had to enter the vehicle from the front passenger side door. the failure recurred continuously. the vehicle was taken to an independent mechanic where it was diagnosed that the door actuator and latch failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000. the vin was unavailable.

After unlocking the vehicle, the drivers side door will not open from the outside. only way to enter the car is from the passenger side. the interior drivers side door handle does operate properly. the driver door handle will not open from the outside. this apparently is a very common issue with this model. in case of an accident, external entry is impossible from the driver door.

The front and rear drivers side door locks are not working properly. unable to open door from outside. in the rear i am unable to open door from outside or inside. this is a safety and security issue. if i were in an accident my kids or passengers would be trapped in the back. from exploring on the internet kia executives are aware of this. does it take a serious injury or fatality to get kia to respond to this defective part. inside lock was replaced under warranty (last day of warranty, on a saturday) that evening car would no longer open from outside. i called on monday and was told vehicle was out of warranty, outside lock was fine until dealership work on inside mechanism.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver and rear passenger side doors failed to open from outside and inside the vehicle. the vehicle was taken to the dealer who replaced the parts with plastic locks, but the failure recurred. the front passenger side door failed to lock and unlock without warning. the vehicle was to be taken back to the dealer for a third repair. the manufacturer was notified of the failure and provided no recommendation. the vin was not available. the approximate failure mileage was 28,000.

Just went to open the driver's side passenger door of my kia sorrento one day in jan. 2016, and it would not open. when i took it to the dealer, they were able to get it open from the inside and disengaged the child safety lock, but it still would not open from the outside. i was told it would be $350 to fix it. i went to work a couple weeks later and came out to get in my car and the driver's side would not open. fortunately i was able to get in the passenger side and reach over to open it. i have been doing that for 7 mo. now because of a lack of $700 to fix both doors, and lack of time! i am taking it in tomorrow to get them fixed because our daughter and 3 grandchildren are coming this weekend to visit for 2 weeks. i began to panic when i realized if we were in a wreck, no one would be able to get us out on the driver's side, which could be the only available side! my husband called kia a few months ago about the situation and someone was supposed to call him back, but they never did. i called, but did not have the vin with me at the time. i find it interesting that so many others have complained about this and nothing is being done to help us with this obvious manufacturing problem, yet i read or saw somewhere something about their customers safety being a priority??? i just hope it doesn't take a death to get them to act on this! i'm doing my best to be sure it isn't one of my loved ones, but do expect kia to "man up" and reimburse us! to answer your other questions...the car was stationary, parked, was told it was some mechanism inside the door. i will be able to upload a repair invoice tomorrow after the job is complete. in this case, they say they will use genuine factory parts, but i'm not so sure i want them to!!! are we facing the same "trip" again "down the road?" are these parts going to be any better??? that remains to be seen!

2 months ago, my driver side door would not open. it doesn't open from the outside with the automatic key nor if you put the actual key in the lock does it open. i have to continuously climb into my car from the passenger side door or leave the window rolled down and unlatch the car door from that way of entry. on saturday, july 16th, i was transporting my son and three friends from baseball game and they couldn't get out of the backseat!!! not only could i not get them out from the outside but now they cannot remove themselves from the inside as well!!! so now all doors except the passenger side door are not in working order!! this is a major safety issue! these boys and myself had to climb out through the passenger side door to get out of the car. what is we were in an accident? what if our car was submersed in water in a lake, river or ditch? what if our car was on fire? we would have no way to escape and we would all have died!! this cannot be a coincidence that first the drivers door doesn't unlock and now 3 out of 4 doors in 3 months do not work?? this is a travesty and kia is responsible for this and needs to recall the car and fix these doors before someone(s) dies from these faulty doors!

Passenger side door and rear-passenger door behind driver cannot be opened from the outside. the only way to open the door is from the inside. kia claims it is not under warranty and wants to charge me $400 to repair their faulty equipment.

Approximately two months ago, while parked in my driveway, i attempted to open my driver rear passenger door. it would not open from the outside; the mechanism that holds the door shut had somehow managed to stay in the "holding" position which prevented it from being opened from the outside. just recently my driver door itself has started to do the exact same thing. this causes an issue if there is an accident as it prevents someone from accessing a person seated behind the driver. i have seen several complaints regarding this same issue with the same make/model/year as my vehicle. we would like kia to issue a recall.

I now have two rear passenger doors that do not open from the exterior of the car. opening the door requires using the inside handles only to open the doors. the first handle stopped functioning two years ago and now the second door has stopped functioning as of sunday. this is an absolute design flaw and a safety issue!! should there be any type of accident and someone need to enter the vehicle in an emergency situation from the outside to extricate a passenger, the doors do not open!! if there is an accident and the front doors are damaged and the only way in is through a rear door, now the rear doors are useless and do not function. something needs to be done with this asap! i know from research that this is a known issue with this car and model year. there are plenty of people all over the internet reporting the same problem. this is certainly not specific to my vehicle. this is not a broken sun visor, or a broken glove compartment, or a broken radio or cd player. this is a failure of vital equipment to the safety of the passengers in this vehicle. the damn doors have known issues and break after time. this should not be considered a warranty issue. it is a design failure that needs to be addressed for the safety of my family and all consumers who purchased this vehicle. just because no one has died yet does not make it any less of a safety issue. use common sense and logic here. lets prevent the deaths and problems. not wait until they happen. the writing is on the walls and the number of complaints are out there. please do something!!!

I have been having problems with my driver door and passenger door opening from the outside. i have to open the back door to get in to the front. this has been going on for over 3 years. i've spoken to the dealer ship place where i got the car from, and they informed me it was nothing they could do about it. i also took it to the kia dealership and they told me it's not a recall or anything can do about it unless i pay for them to fix it. i don't think this is right at all. i am not a ruff driver and i try to take good care of my car. i do not feel as if i should have to pay for this. there are so many people complaining about the same thing going on with their doors and we are not getting any help at all. they are not worrying that we have to pay the car note plus the car insurance and its nothing they can do unless we pay for it. not to mention if it was someone trying to harm me and my kids. we would have to go through the back door to get in the front to start the car and pull off. that's not if you was to go on cargurus.com you would see all the complaints. is there anything that you all can help us with please let us know. thank you. also the date i put in is not correct it would not let me put 2014. *tr

Engine was making a cyclical clicking/knocking noise. we took the vehicle to kia dealership and they said they could not find any issues with the car. about a week later the car broke down while driving at highway speeds. after having it towed to an independent garage, we were informed the engine had a connecting rod failure. this is the exact same problem the hyundai sonata has with the exact same theta 2.4 liter engine. hyundai has issues a recall but kia fails to acknowledge the issue.

One day last week i went to open my driver's side door & it wouldn't open. took it to the shop & they had to take the whole door apart to find out what part was needed which took them several hours. it's going to cost me $500.00 to get this fixed. i have noticed many people complaining about the same . thing.

"takata recall" i have had my kia for almost 3 years now and since a year ago there is only one door left that will open from the inside and outside in terms of a locking mechanism. two doors will only open from the inside and the other won't open from the inside or outside. i know the problem will only get worse, but due to any emergencies and having kids it makes it really inconvenient to climb through the back into my front seat.

Kia sent a notice that they are extending the warranty for the front airbag clock spring assembly. my airbag light is staying illuminated so i took it into the dealer for a diagnostic. the dealer informed me that the issue is not the clock spring assembly its the occupant classification mat. this means that if i am in a crash my front airbag will not deploy and i am risking the life of my passenger. why is this issue not included with the notice that they sent since it also involves the airbag and the airbag sensor?

Three weeks ago my left side rear door would not open from the outside. i had the child lock on so it will not open from the inside either. today, i go to leave the house and my driver side door will not open from the outside. same side, same issue. this seriously needs attention. if i had my children in the car and got into an accident it could mean life or death trying to get them out of the car. another example: if i were being attacked and needed to get into my car quickly to drive safely away, i would have to enter my vehicle from the passenger side and crawl over to the driver side to start my car. after reading all of the other complaints about the same issue, i feel as if kia should man up and make this a recall. it is dangerous. it is a safety issue. how many people have to die before the lightbulb goes off??????? come on kia. seriously. everyone who has this issue please report it!!!!

Suddenly unable to open drivers side front door from the outside. already paid over $300 for same issue on drivers side rear door did not open from outside suddenly. obvious defect as normal use and no issues until suddenly stops working. living in south florida very dangerous with canals and water should an accident occur. vehicle stationary parked.

While entering the driver side of the vehicle, the door failed to open as well as the driver side back door due to child lock being activated. i am unable to open the door from the inside on to the back door. not covered under warranty as my warranty expired in aug 2015 although i purchased my vehicle june 2011. the 60 months were from the time the dealership purchased the car not me and it only had 400 miles on it.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag lights remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 95,223.

A couple weeks ago, while my car was parked, i went to open the driver’s side door and it would not open. i tried unlocking with the fob and with the key in the door, nothing worked. i had to get into my car through the passenger side, now the only way i can get driver’s side door to open, is from the inside. then a few days ago, during a camping trip, i stepped out of my car to retrieve some things from my trunk. at that time, all doors automatically locked. when i tried to open the car doors to retrieve more things (and my two children), the doors wouldn't open, again, it took several attempts before i could finally unlock the car with the key (it took approximately 15 minutes). it's summer time and my young child was sleeping inside the car. this is definitely a safety hazard given the circumstances. about a day later, the airbag light came on, i'm guessing related to this electrical defect. i contacted the dealer, they say these issues wouldn't fall under warranty and that i had to pay $99 diagnosis fee plus repairs (about $200 per door). please look into this, i found several similar complains online. kia is not taking any responsibility. thank you! *tr

"takata recall" front passager door can not open from outside and passger side door on driver side can not open from outside or inside. this is very dangerous if anyone of the passagers need to get out for what ever the reason in an emergency. how can you buy a car and not be able to get in or out of it. please this needs to be fixed and not at my expence.

Door actuator in passenger front is not working. the door does not unlock or open from the outside. apparently this is a wide spread issue among 2011 kia sorenta owner due to plastic parts. i don't understand why this is not a safety issue. if i am in an accident and paramedics would like to retrieve the person from the passenger seat they wouldn't be able to access unless they break the window.

On 6/18/16 my driver side front door would not open from the outside. i had been having ongoing problems with the remote key not working also. during routine oil changes, i would ask for the remote key to be checked and the service people would state they could not duplicate the problem. on 6/24/26 i took the car into my local kia service shop. they told me that the latch inside the door needed to be repaired and charged me $400.00. while waiting for my car, i googled to see how much the latch should cost, but instead i happened upon s website car guru and found out that multiple people have been having the same problem. some with multiple door latches gone bad. some have been locked inside the car too. i it old the service guy what i saw on the web and ask why hasn't there been s recall. he respectfully told me to call the manufacturer. i did right then and there and put in a complaint with a kia consumer complaint case manager. other say they have been reporting to kia and they won't recall the faulty latch. not being able to get in and out of your car is very unsafe. this is a widespread problem and we need help. thanks.

Drivers side door on 2011 kia sorento will not open from the outside. inside still works, can hear lock/un-lock i have to either crawl through the car or reach in the window and open from inside. this is a safety issue considering if i get in an accident it hinders the first responders ability to get to me. from what i've read this is an issue a lot of people are having. kia needs to issue a recall and fix it. my rear door broke 4 months ago, they should not be aloud to use plastic parts on something like this.

Tl* the contact owns a 2011 kia sorento. while driving, the contact heard an abnormal noise underneath the vehicle. when the vehicle was parked and restarted, it failed to engage in gear. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the transmission failed and needed to be repaired. the vehicle was not included in nhtsa campaign number: 11v258000 (power train). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 85,000.

Tl* the contact owns a 2011 kia sorento. while driving various speeds, the check engine light illuminated. the vehicle failed to accelerate when depressing the accelerator pedal. the contact coasted the vehicle over to the side of the road, restarted the vehicle, and resumed driving. the failure recurred numerous times. the vehicle was taken to the dealer where it was diagnosed, but the failure could not be found. the manufacturer was not notified. the approximate failure mileage was 50,000.

2011 kia sorento driver side, both rear doors can not be open either from out side and insider due to child safety. this is safety matter. how we can get our children out of car in case of accident? currently only one door of my car can be open from outside. i am strong believe someone have to take a look and recommend the re-call for this kia manufacture part defected.

Air bag light on without any accident. this is safety matter. air bag will not deplore in case of accident.

2011 kia sorento rear driver side passenger door cannot be open from the outside. this is safety matter. we can open the door from the outside to get our children or others out of car in case of accident or other emergency? my car only has 58000 miles on it and this issue just started. due to the safety aspect and the large number of complaints regarding this issue there should be a kia recall due to this defect.

I have been having problems on and off with my remote key not locking or unlocking the doors. i've taken my car in for oil changes and have complained about the issue, but service was unable to duplicate this issue. it is still an issue. my main complaint is today i'm in for service because my driver side door will only open from the inside. i'm being charge $475.00 for a latch replacement . i am seeing on the web that multiple people are having the same problem with one or multiple doors on their kia vehicles. kia has not done a recall. i did make a formal complaint to kia consumer affairs today. this is s big safety issue. some folks have been locked inside their vehicles as well,

Rear drivers side door can not be opened from the outside which presents the danger of being burned if vehicle were to catch fire. this condition is now present in a large number of vehicles and i believe should be recalled for repair and categorized a safety hazard. a simple internet search will establish the scope of this defect . dealer indicates the cost of repair $430.00 per door.

I recently purchased this vehicle back in march 2016. only to find out 3 months later that my driver's door won't open for the outside. this is really a safety issue. the cost to repair it should be on kia not the owner since we haven't did any damage. i can see if we as the owners are causing the damage but we aren't

Tl* the contact owns a 2011 kia sorento. the contact stated that the driver side door failed to open. the vehicle was taken to a dealer where it was diagnosed that the door latch was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 60,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the driver side exterior door handle fractured without warning. as a result, the door only opened from the inside. the vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 28,900.

Driver's door suddenly stopped opening from the outside. it can be opened from the inside. i need to enter the vehicle from the passenger side and climb across. my husband has back problems and is now unable to drive the car because he can't get in by himself. i have 2 young children, and am scared that i will be unable to get them out of the car if other door handles break or malfunction in a similar manner.

Driver's door on 2011 kia sorento will not open from the outside. this is a safety issue should the driver become incapacitated. this is a well known and documented problem that kia refuses to address with a recall of its defective product.

Drivers side door on 2011 kia sorento will not open from the outside. inside still works, can hear lock/un-lock but seems like outside latch is stuck in the lock position. have to either crawl through the car or reach in the window and open from inside. still have extended warranty on car (82,000 miles) but was still going to cost me $200 to fix it. why am i paying $200 to fix a handle on a car that is well under warranty. this is a safety issue considering if i get in an accident it hinders the first responders ability to get to me. from what i've read this is an issue a lot of people are having. kia needs to issue a recall and fix it.

The drivers side door and the passenger door on the drivers side will not open from the outside. dealer said it is a broken latch. it will open from the inside of the car. the passenger door broke about 6 months ago, the drives door was very recent.

Tl* the contact owns a 2011 kia sorento. while driving approximately 40 mph, an abnormal vibration emitted from the vehicle. in addition, the rpm's went to zero. there were no warning indicators illuminated. the failure recurred several times. the vehicle was taken to the dealer, but the failure could not be duplicated. the manufacturer was not notified of the failure. the failure mileage was 58,000. the vin was unavailable.

Tl* the contact owns a 2011 kia sorento. while the vehicle was parked, the rear doors failed to open. the mechanic stated that the rear door panel was warped and needed replacement. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 90,000.

Rear door latches both broke within three days of each other. unable to open either door from inside or outside because of the internal child safety locks in place combined with the defective external door latches. the doors would unlock and lock, but still would not open because of the broken door latches.

Back drivers side door handle stopped working, unable to open door from outside of vehicle. today 6/2/16 drivers side door handle stopped working as well. this is very dangerous i read several post where all 4 doors stopped working , what if there is an emergency and you are unable to get into your vehicle because the doors wont open. leaving the windows open is not an option since it puts the vehicle at risk for potential theft. kia dealers are charging almost $400 per door for what is clearly a defect on the vehicle as many people have complained about the same issue on the 2011 model.

The drivers door would not open. now the drivers side, passenger door won't open from outside and inside. posing a hazard, because first responders will not be able to open the door due to a reoccuring defect. many other consumers report this in blogs and forums so this is kia's problem to fix and make a recall.

Tl* the contact owns a 2011 kia sorento. the contact stated that the front and rear driver side doors locked and failed to open. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 85,000.

Engine light stays on all the time. bought used and returned to dealership to repair. they could not get light to go off. dealership called kia dealership for info and did all that was told to try installing actuator to repair but to no avail. i purchased master tech when i bought the car. will a kia dealership accept master tech as repair payment other than $100 deductible?

Tl* the contact owns a 2011 kia sorento. the contact stated that the front driver side exterior door failed to unlock manually or with the key fob. the contact entered the vehicle through the front or rear passenger side doors. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 171,000.

Passenger rear door will not open from the inside or outside no matter what i try. i couldn't get my child out, had to crawl through car to do this. the child safety lock is engaged but does not explain being unable to open from the outside. i'm going to the dealer to get it taken care of tomorrow. but this is not covered under my powertrain warrantee. it should be a no brainer that this is a recall item. i've seen other's comments and there is no way i saved up my money to spend it on a repetitive $400 repair as i have seen others do. i have a five year old and another one on the way this august. i am livid because frankly i feel like driving my beater car is safer than driving the sorento. but i worked my butt off to be able to afford the sorento because i thought it would be safer. i was so wrong.

Takata recall kia sorento 2011 my driver side and back passenger doors don't open from the outside when not in motion or in motion. my air bag light is on as well. i called kia and they want to charge me $500.00 dollars for a diagnostic because i am over my warranty. i tried contacting the kia's headquarter and all i get is a recording. this illegal and its extremely dangerous if i get into a car accident. i have children as well. what can i do to get kia to fix this matter. i when on the website and read several complaints with the same problem. why is this matter not a recall. kia is putting peoples life in danger. i need my doors fixed. i have to climb through the right passenger car turn on the car bring the window down and then walk around and open from the inside. this is ridiculous. kia should not be charging owners of there vehicle for this since its a safety matter. please what can i do to get this matter fixed as soon as possible?

The driver's side outside door handle broke. the door will not open from the outside. the vehicle was stationary, parked in a parking lot

This is complaint number two for my sorento. on may 20, 2016 my passenger side front door will not open from the outside. this is the second door on the same vehicle that will not open. kia has used a defective part that breaks on the inside of the door without warning, and not due to normal wear.

Tl* the contact owns a 2011 kia sorento. the contact stated that the front passenger and driver side doors failed to open from outside the vehicle. the contact mentioned that the failure occurred on two separate occasions. the vehicle was taken to the dealer where it was diagnosed that the latches for both doors needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failures. the failure mileage was 95,566. ....updated 07/05/16 *bf the consumer stated the passenger and driver side doors would not open from the outside. updated 07/20/16.*jb

I have had several issues with the doors. it started with my front drivers door and now it is the back passenger door. you cannot open the door from the outside and you have to take the door apart to fix it. however, i can't open my back door at all because my child safety lock is on, so i cannot open it from the inside like i do with my drivers door. i am unable to get my kids in or out of the car, without having to put them all in through one door and over car seats. i am not the only one who has had this problem. several people have. here is the link to the complaints http://www.cargurus.com/cars/discussion-t37046_ds615605. if there was ever and emergency i would not be able to get my children out in a timely manner.

The drivers door would not open from outside. this accrued when i return to my car in half an hour. this is posing a hazard due to inability of first respondents to open door, if this happens again. i had my kia dealer repair it. it did not fall under any warranty, the failure millage 99,000. however, due to many complains of this exact problem from other owners, i think kia should be responsible for replacing latches and making a recall.

The exterior door handle on driver's door stopped working. the vehicle can only be opened from the inside.

My drivers side door won't open from the outside. i can hear it when it lock and unlock but it will not open. i tried to use the key and it still would not open. i have to go around to the passenger side door and open it from the inside. this really worries me. the "what if" is concerning. to me, this is a safety concern if i am in an accident and the emergency persons can not get my door open to go me out. or to have my grandson stuck in the car and me not be able to get him out. i called my kia repair shop today and was told to bring it in as soon as possible. i'm curious to see what the issue is and what they plan to do about it. i only have about 61k miles on this vehicle and no extended warranty. hence, another concern. kia dealers should take responsibility for this issue and repair what is causing our doors to not open. we can not wait until someone dies.

Passenger rear door will not open either from the inside or outside. poses a safety risk as that is the side the baby seat is on.

Car doors will not open from outside, will open from inside but not outside. no child safety lock is not on. i see hundreds of people online with this problem. i'm afraid of not being able to reach my child or pet in car. kia repair man said it is faulty part but not a safety issue.

My driver side 2011 kia sorento door handles stopped working on 05/27/2016. this is really frustrating, as i could open the door from inside but not from outside. i think it's a safety issue in case of an a accident/fire. this is a potential hazard for my family. kia has to really step forward and replace this faulty mechanism. my car is just out of warranty and the estimate to fix it is $400.00. i urge the kia company to really fix this asap before someone gets hurt and/or result into fatality. there too many people having this problem.

While driving along a rural road at 50 to 55 mph, on five separate occasions over the last 3 years, our 2011 kia sorento has suddenly and harshly downshifted from sixth gear to about fourth gear. when this occurs, the jar is similar to having hit a large animal in the road and the entire car shakes. the transmission will not shift up or down after this event and stays in that lower gear until the vehicle is turned off, then turned back on. after doing so, the transmission shifts properly. the vehicle has been to the dealer four times, two of which there were no codes showing from transmission operation. a transmission temperature sensor was replaced, with no further events for over a year. the latest episode delivered a code p0748 and the service technician completed a tsb038 tcm upgrade. the vehicle has only 27,000 miles.

Front driver side outside door handle does not open the door when unlocked with either key or remote. door operates from the inside and not outside. door was working earlier same day and showed no signs of wear or break before outside door handle stopped working.

Subject: kia sorento 2011 door latch problem comments: when my 2011 kia sorento driver's door latch could not be opened from the outside (but works using the inside latch), i at first thought it was an unusual problem, probably a broken plastic part or a bent rod, etc. but after researching this problem on the internet, i see there are hundreds of owners who have had the same problem, some one door at a time until all four doors break. apparently, kia maintains this is not a safety problem, nor is there any extended warranty protection. this position is simply not true, as evidenced by comments from owners concerning exiting the vehicle under emergency conditions such as fire, accidents, immersion in water, etc. some owners mentioned extra difficulty when transporting young children, etc. the only viable solution other than paying unreasonable charges to have the door lock assemblies repaired by kia, which appear to average $400-$500 per door is for a recall to be issued, requiring dealer repair at no customer expense. i understand some of the latest models have door lock mechanisms which have been re-engineered to eliminate this problem, which does nothing to help those owners who will be driving the earlier models far into the future. there certainly seems to be a great enough number of vehicles with this recurring problem to at least warrant a careful investigation by your agency, not concentrating on the frustration experienced by affected owners, but instead seriously considering all the possible safety concerns raised thus far. a death by fire or drowning caused by a seat belt problem is no more important than one caused by a defective door opening mechanism.

Front passenger door will not open from the outside

Driver door inoperable from the outside. parked in driveway over night - no warning of any imminent failure.

About a month ago i discovered that my air bag light came on. well apparently i am not the only person that has complained about this. i called my nearest dealership which is in huntsville alabama to let them know about this problem of course they informed me that there will be a 120.00 charge just to check to see what is causing this problem, i suppose to have an extended warranty which i feel has expired so therefore the charges are all on me. i did some research only to find that thousands of consumers have complained about the same thing with the same model. i want to know what can we get done about this issue before someone gets injured. thanks aletha

Back drivers side door not working. first could not open it from the outside but only from inside. thought the child safety lock had become engaged and moved the latch - then could not open door from outside or inside. car has 91,000 miles on it but since it was purchased used, dealer states no warranty and that it will cost $622 to fix. inability to open door is a huge safety issue, particularly in the event of an accident. several other instances of this happening with 2011 kia sorrento have been documented online, particularly at carguru.com.

Front driver door will not open from the outside. wife had an emergency and was unable to open door. she ended up jumping through the passenger door. door was working fine prior to sudden onset of the problem. the structure of the door shows no signs of being tampered with. looked online and saw many other complaints regarding the actuator.

"door locked from outside" on april 27, 2016 i noticed that on my lr passenger door on my sorento that i was unable to open the door from the outside. after review many complaints i understand this is an ongoing problem with the sorentos, specifically the 2011 year. i feel this is most definately a safty concern for the passengers in my vehicle. i will be taking this truck to the kia dealership today to get an estimate on repair. what is it going to take to address this problem a death ?!?!? please step up to the plate and take responsibilty for this fault.

My drivers side door will not open from the outside. i was doing some research regarding this matter and noticed several and i mean several kia sorento vehicles with the exact same issue. i believe this should be recalled. i am finding kia sorento from 2010 to 2016 with this exact problem. i truly believe this could be a serious problem. what if my grandbaby got into the vehicle and these doors would not open from the outside? they would suffocate due to the heat in the vehicle. that is what would happen. so, yes this is definitely a safety issue.

Rear driver side door will not open from inside or outside. this is a 2011 kia sorento with 70,000 miles

At 68,000 miles the oil pressure sensor (part #94750-37100) failed and caused a sudden and immediate loss of all engine oil. in the half mile it took us to safely pull over the oil pressure light activated and the dip stick read bone dry. i have researched the issue and found it to be a common problem with kia's, a recall should be issued to replace the part with a better engineered version. had we not been alert / aware of what was going on the engine could have seized and all power could have been lost while in motion.

Door latch from outside of drivers door decided to stop working. a reasonable person would understand this to be a safety issue. kia does not. they keep extra parts on hand to complete this expensive repair. apparently, it happens often. this is not proper or just. others having this problem.

The drivers side door will not open from the outside when the door is unlocked. it will only open from the inside. there is no visible damage to the door. the car has not been in a wreck. this is poor craftsmanship and a safety hazard.

Doors will not open from the outside, poses a safety hazard if child is in car will not be able open the door. meaning a hot car and a baby in the car seat. for a kia sorento 2011, however, it's been reported through multiple forums about this defect kia charges the customers who are outside of their warranty.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver side door did not open without warning. the vehicle was taken to a local dealer where it was diagnosed that a practice piece fell off and needed to be replaced. the manufacturer was not notified of the failure. the failure was not remedied. the failure mileage was 92,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the service engine warning light randomly flashed. while the vehicle was in park or in gear, there was an abnormal noise heard near the engine. the contact stated that there was a build up of sludge near the axle and it was uncertain what type of fluid may have been releasing. the manufacturer stated that the vin was not included in nhtsa campaign number: 11v258000 (power train). the vehicle was not diagnosed nor repaired. the vin was included in nhtsa campaign number: 15v626000 (power train). the approximate failure mileage was 91,000. parts distribution disconnect.

While slowly backing out of driveway, loud bang noise, shook car. front right coil spring broke off. had towed to kia dealer, front right coil spring, right ball joint, and left front strut was replaced. extended warranty covered all costs. over$ 1,000. 73.600 miles.

Fault code b1620, internal fault replace srscm. just out of warranty 107000 mls. no previous air bag deployment. many complaints on line but no recall. $1000 to fix. this is a safety issue and should be recalled at kia's expense.

One of the 2011 kia sorento door handles not working since 09/11/2015 and now the other driver side door handle stopped working since 04/18/2015. this is really frustrating, as i could open the door from inside but not from outside. i have two small kids, one infant and one 5 year old and i have to sneak one of them into the other door to open my driver side door. i am really frightened if what will happen if the child door is locked my infant is in the car seat and i am not able to go inside my car. this is a potential hazard for my infant child. kia has to really step forward and replace this faulty mechanism. the cost my kia dealer estimates is 225/- per door, so it will end up in 450/- bucks for me and also the rep at kia dealer told me to go ahead and change all four door parts as the original parts used by kia is really cheap and its of plastic. so it will cost me around 900/- to fix my doors. i urge the kia company to really fix this asap before someone gets hurt and/or result into fatality.

I filed a complaint about three exterior door handles not working on my 2011 kia sorento on 4/29/2015. complaint number 10713499. as of today still no recalls. i have seen thousands of complaints and nothing from kia to repair. my wife spoke to kis service rep and was told he had many calls about exterior handles not working from 2011 - 2016 models of sorentos. kia needs to do something. if any accident or emergency help wont be able to get into vehicle without breaking glass and causing more harm. us kia sorento owners need some help to get kia corp. to send out a recall to repair issue.

Driver side door only opens from inside. saw many complaints about this on web when will they recall?

Driver's side rear door handle will not engage door actuator. door only opens from inside. cannot use child locks, as the door can only be opened from the inside. vehicle is just outside of warranty, and kia will not repair without charge. part is defective, and there are numerous online complaints on this issue (including previously repaired vehicles).

We too have the "air bag" light lit up on our kia- have done nothing to cause damage to air bag system except for maybe move the seat.

Driver inside door handle made a "popping sound" when driving looked at door when at light and handle was sticking out (away from the door like something broke)? difficult to open the door from the inside

I have a 2011 kia sorento in which the front passenger door does not open from the outside, only the interior door handle manages to open the door. i replaced the driver’s door last year. it appears that this is a safety hazard if the vehicle is in a crash and the driver or occupants are incapacitated. the door would not be able to be opened from the outside by someone assisting, god forbid that the vehicle was on fire. numerous complaints have been filed by consumers regarding this issue

All power doors are unlocked, but front driver side door can not be opened from outside. it can be opened from inside. door handle, door latch and actuator seems working ok. it is a safety concern as door cannot be opened from outside even as doors are unclocked.

Tl* the contact owns a 2011 kia sorenta. the contact stated that the rear driver side door would not open from outside the vehicle. the vehicle was taken to the dealer where it was diagnosed that there was a cosmetic failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 131,940.

A couple of months ago the passanger side door gave out, i can't open it from the outside, closely after the back driver side door did same thing . now today my drivers side door and trunk won't open . i have one door that opens from the outside , i have to climb over or leave a window open to get into my car. why hasn't there been a recall , this is so unsafe for us and our children. i loved my kia now i'm starting to think it was a bad purchase. i took my car to kia and was quoted $900 to fix two doors , i was told it was the actuator.

Purchased a kia certified used 2011 sorento with only 49,000 miles. after 2 months today went to the garage to get in the car and the driver door handle no longer works from the outside. apparently this is common based on the complaints. am taking it to the dealer in a few days to see if they can address this issue.

Two weeks ago, while my car was parked (stationary), i tried to open my rear driver side door and it would not open from the outside, today the same happened to my driver side. after googling the problem, i found a website with many other people with the same problem, with the same year, make and model. i also found over 500 complaints with the same problem on this page. i called the kia recall number and the rep. told me that there is nothing they can do because this is not a safety issue, therefore it's not a recall issue!!! it is a safety issue because if there was an accident, they would not be able to get me and/or passengers without having to break in through a window or jaws of life. i was told to take the car into the dealership and have the problem diagnosed by them. this is not a problem, but i know (from all other complaints) that i will be told that it's not covered and i will be responsible for the repairs. i will also have to pay to have them diagnose the problem. the car is no longer under warranty. i don't understand why this is not being investigated with this many people having the exact same problem, it is a malfunction in the production of the car and kia should be responsible for fixing this problem. i am posting this as legal documentation to prove that i have made you aware of the problem in the event of an accident that could jeopardize my safety.

Tl* the contact owns a 2011 kia sorento. while driving 80 mph and without warning, the contact heard a loud noise and thought the tire blew out. upon further investigation, the contact noticed that the sun roof had exploded. the vehicle was taken to a dealer where it was diagnosed that the sun roof needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 99,000.

The rear drivers side door will not open from the outside. it would open from the inside but recently stopped working altogether. i have seen several complaints about this issue from buyers. this is a safety concern. i have 2 children in car seats and connor get to them quickly because if this defect! i have had to pay to get it repaired but i have seen many buyers having to replace all 4 door latches over time! this has to be considered a defect and should be covered under a recall.

From january1, 2016 to march 20, 2016 two doors (driver and driver side passenger) have quit opening from the outside.

Went to get in my kia and driver side door won't open from the outside.. this also happens with my gas door...my driver door only opens from inside!!!!!!!!!'!!!!!!!!!!

2011 kia sorento, none of my doors will open this is a safety hazard in the event of an emergency rescue would be difficult. this vehicle needs to be recalled for the door handle defects. also i went to open the back door and the handle fell off in my hand. cannot roll the windows up when parked or you will lose access to the car you have to put your arm in and open from the inside.

Driver side door simply would not open from outside the vehicle one day. no accident or other impact was the cause, so clearly this is a defect of the vehicle. internet search indicates this has happened to many owners and is a clear safety issue. this vehicle has only been on the road for 5 years and 5 months and has 77,000 miles. df door latch assembly had to be replaced at cost of $450. would like to see this investigated based on the number of instances and the fear that this will happen and prevent someone from being rescued from outside the vehicle in a worst case scenario.

Doors will not open both front passenger door and driver side rear door will not open from the outside. these defective doors would make it difficult to rescue people in a emergency.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver side door would not open from outside of the vehicle. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch assembly. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 90,461.

About 1 month ago, jan/feb of 2016 the passenger side front door handle just stopped working, as far as opening the door from the outside is concerned. the same exact thing just happened today, march 20, 2016, to the driver's side front door. both outside latches are inoperable. the first incident happened in my driveway, the second happened in the parking lot of our church. i am married with 7 kids, 5 of whom drive, and have never, never, had a door latch break on the many vehicles owned over time. this is not a coincidence, this is an item that has to be recalled. the vehicle is nice, but with recalls or problems to the shift lever, air bags, rear rotors, etc., etc..., why isn't the nhtsa taking a closer look at all the short cuts and/or dysfunctional parts kia is using to get their car to market quicker. we are the car's 2nd owner, so kia will not even honor it under the 7year/100,000 mile warranty. our vehicle is not quite 5 years old with approx. 90,000 miles.

My passenger door will not open from the outside. it will open from the inside. the rest of the doors work just fine. this is an safety issue.

Two of the exterior handles do not work anymore. they will open from the inside but not the outside. if the child safety locks had been on at the time the handles stopped working the doors would not be able to open at all. these handles stopped working at different times with no warnings. this is a very serious safety hazard for my family - i have a 4 year old with autism.

Car was parked in my garage. back drivers side door just stopped working. wont open from the inside or out. no damage or excessive use. you can hear the lock clicking when you hit the auto button on the front door, but it will not open. kia company states it will not repair because we are 2 months over the 5 year/60000 mile warranty. its a safety issue and they want $1100.00 to repair.

I have recently submitted a complaint about the doors of my vehicle. i called kia of america spoke to consumer affairs rep. as we are going back and forth about the safety issues. i went to the dealer today he set it up. both door latches are broken. they were unable to do one of the recalls because but, all sorento owners must call them to get this fixed. i am out of warranty for everything this is a kia problem you must notify them. the more complaints the better off or safer we will all be. remember if you get into an accident they can not get you out unless they break glass.

Tl* the contact owns a 2011 kia sorento. while operating the vehicle, the air bag warning light remained illuminated. the vehicle was taken to the dealer where it was diagnosed that the front driver side air bag was deflating. the vehicle was not repaired. the failure mileage was 100,000.

The driver side door will not open from the outside, i feel that this is a safety concern if i were in a wreck & they wouldn't be able to get a person out due to the door not being able to open from the outside.

A few weeks ago my husband went to open the drivers side door and it would not open. he tried unlocking with the fob and with the key in the door. nothing works. so in order to get inside to drive we either crawl across or start the car from the passenger side, reach over and roll window down. then walk to drivers side and reach in to open from the inside. i have down research and this is a common problem with kia vehicles. we called 2 dealerships and were told this is something we will have to pay to fix. not covered by warranty and not a defect. i find it very hard to believe that it isn't a defect. at this point it is just the drivers door, but i am waiting for the other doors to follow suit as many people have multiple doors that won't open. i feel unsafe in my own car. i don't want to leave the child safety locks engaged as others have had their rear doors not open at all. this is a huge safety issue and it needs to be addressed by kia as i believe it is a manufacturer defect.

The back seat on the drivers side will not go back to the proper upright position. i put down the seat in order to take some materials needed for my job, when i tried to return back to the upright position it only went so far, now when my son is in his car seat he is leaning forward and a slight angle. if an accident were to happen and i was hit on the drivers side and the airbag were to deploy it would literally hit my son at such an angle as to possibly seriously injure or kill him. i went to get it replaced and because i had gone over my mileage by 1300 miles they stated that it would cost me 550.00 to correct this issue. i feel this is a serious safety violation and i should not have to pay to get it repaired.

Tl* the contact owns a 2011 kia sorento. while attempting to open the doors, the front passenger side door failed to unlock form the outside electronically. the vehicle was taken to a dealer, but the contact was unsure about what part needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,000. the vin was unavailable.

2011 kia sorento rear driver side door failed to open. the failure recurred several times. the vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. did not fix. this is a kia problem. it can be a really bad situation if i can't get to my children in the back because my door will not open. the panel on the door also sticks. there are so many complaints about this kia needs to fix the problem.

2/21/16 my driver side door would not open regardless of unlock with alarm or with the key. i can only open from the inside which the only way to get in i have to climb over from the passenger side to get in. yesterday the passenger side started to do the same. so now i have to go through the back side. i called the dealership i'm not under warranty. i had to go there 2/19 for another issue and it happen to be another lady there and her issue was guess what her doors. i didn't hear the whole conversation but called the dealership yesterday and told them my problem he stated there was a lady last week with same issue. it cost her $350 per door!! i think that is over the top and i shouldn't have to pay that much this should be a recall issue(im not the only one this is happening too)!!! i don't know when i will be able to get it fix. i guess ill be climbing over my seats for awhile and pray the 2 other doors don't lock up. my first and last kia......

2011 kia sorrent - i've had to replace the driver side-outside door handle (approx last 6 months), driver side back door outside handle (replaced 12/2015 now broke again 2/16), and now the back passenger door will not open from inside. i am very concerned about life safety. bad situation if something tragic happens and the doors won't open or can't be opened.

Tl* the contact owns a 2011 kia sorento. when the vehicle was placed into any gear, it would not respond. when the gear was placed in reverse, the vehicle would remain in neutral or park. when placed in drive gear, the vehicle would be in neutral or reverse. the vehicle was taken to a dealer where it was determined that a recall was placed on the transmission and the contact was informed it was repaired. as soon as the contact received the vehicle, the failure recurred. the manufacturer was not made aware of the failure. the nhtsa campaign number was unknown. the failure mileage was 52,000.

Tl* the contact owned a 2011 kia sorento. the contact stated that the vehicle caught fire without warning. the contact was notified of the fire by a car alarm that sounded from the garage. the contact noticed flashing lights coming from the vehicle upon entering the garage. in addition, the contact noticed flames coming from the rear of the vehicle. the contact called the fire department to extinguish the fire. the vehicle was destroyed. there were no injuries sustained. the manufacturer was not made aware of the issue. the failure mileage was 60,243.

Tl* the contact owns a 2011 kia sorento. while driving approximately 45 mph, the brake pedal was depressed and hesitated to stop the vehicle. the contact mentioned that the rear brakes failed to respond; however, the front brakes functioned properly. the vehicle was taken to an independent mechanic where it was diagnosed that the rear sway bar ran a hole in the brake line and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

Driver door only able to open from within vehicle. will not open from outside. had been working fine. no bad weather. simply stopped working and will not open. have noticed similar complaints online for same vehicle.

Door locks will not open front doors. driving snow and rain, i have to get in the back seat climb over to open front doors. the key does not work either. i find it hard to feel safe in this vehicle if i get into an accident you can not open door from outside. when this happened two children in car safety locks on., close my door to assist them out can't get back into vehicle. remote will not activate locks key will not open front doors so i can get in. had to climb in rear hatch.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at 30 mph, the vehicle ahead stopped suddenly without warning. as a result, the contact crashed into rear end of the vehicle. the air bag failed to deploy. the driver sustained a head injury that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. in addition, the contact mentioned that 24,000 miles after the failure occurred, the air bag warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the clock spring and the front passenger side seat air bag sensor failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000. the vin was not available.

My driver side door will not open from the outside, it does open on the inside so i have to leave my window down all the time so i don't have to climb in from the passenger side due to back issues

The driver's side door will not open from the outside. this happened while the car was stationary. i got out of the car in a parking lot and the door was working fine. came back 5 minutes later and it no longer works. same issue with the rear driver's side door. cannot open it from the outside or the inside since the child safety lock is engaged. it is incredibly unsafe to not be able to get into the car in an emergency not to mention the inconvenience of having to climb through from the passenger side. the dealership wants $660 to fix the problem. i think that is ridiculous and from what i've read it sounds like many other people are having the same issue.

Front passenger door can not be opened from the outside. repaired once and within a week disabled again.

The check engine light came on due to a issue with oil control valves and cvvt continuous variable valve timing. seems like a known issue of kia, i would think kia would do the right thing and fix it under warranty or offer some sort of customer assistance for the $4800 repair peoria kia quoted for the job. 3 kia owner..not any more!!

The supports holding the trunk lid open no longer hold the lid open. rather allow the trunk lid to fall causing a dangerous potential threat of the trunk lid falling on my head!

Drivers door won't open from the outside. had issue fixed 2.5 years ago at 55000 miles under warranty. issue kept reoccurring intermittently until now where it just won't open.

Tl* the contact owns a 2011 kia sorento. the rear driver side door failed to open from inside or outside the vehicle. the contact took the vehicle to the dealer to be diagnosed and the mechanic stated that the door latch had to be replaced. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 79,000.

Air bag light came on. took the vehicle to the dealership and the service rep said it was the faulty clock spring assembly. the service rep also stated that kia had already issued a similar recall on a 2008 model. if the airbags/sytsems are vital safety requirements. then why are they going bad with-in 3yrs of being manufactured? please do not wait until people die to issue a recall.

Tl* the contact owns a 2011 kia sorento. the contact stated that the passenger and driver side door failed to open from the outside of the vehicle. the vehicle was taken to independent mechanic where it was diagnosed that the latches fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 85,000.

After changing the battery the airbag/srs light will not shut off. diagnostic error code is b1346. the are a number of postings online about this with very dissatisfied customers. kia did a similar recall under: 12v014000. called kia and they said they wouldn't do anything.

My car was out of warranty by 2 weeks. i had a problem with the headlights. i had the driver's side head lamp assembly replaced and then the passenger side went out due to a bulb issue it burnt out. i took the car to dealer and he said it was not a kia bulb. that is ridiculous. bulbs are the same wattage. i took the car to my mechanic and he said that was stupid it should burn. he said the funny thing was the head beam light was burnt too and that was a kia bulb. there are more complaints on-line about this issue. this is a safety issue and needs to be taken care of.

Original owner '11 sorento 4cyl, awd w/tow package & approx 88k miles. problem 1st noticed about 2 mos ago when seat belt light began flashing with audible clicking coming from relay behind dash. it was daytime when this happened 1st few times & i could not duplicate problem. this issue seemed to happen after starting car & would go away after a few moments of driving. releasing & re-connecting seat belt had no effect. the 1st time it happened @ night i realized that the headlights & dash lights would flash on & off also. still could not duplicate problem, but being a mechanic i watched for it to happen and tried different things to see if they had any effect on the issue. always would begin after initially starting car, but not do it most times. then 3 evenings ago, i found it happening every time i would start the car & would even do it afterwards driving down the road. i was 70 miles from home & tried to get back. it didn't matter whether the headlight switch was on, off or auto, it would still flash all lights & seatbelt light w/clicking from relay. on the way home, while driving a rural road, the lights again started blinking on & off causing me to hit a metal pole a drainage ditch thru farmer's fence into his field. accident pushed metal bumper (behind bumper cover) back about 12", tore the entire front end &lights from car & bent hood back 1 1/2 feet and buckled it upward - all of this without ever deploying the airbag.these problems are prevalent in this car as i have read, but i now have a vehicle which despite it's damage will now duplicate the lights going on & off every time the car is turned on. have contacted kia corp in hopes that they will want to use my car to get to the cause of this issue & finally correct it. as a mechanic i very well understand the need to be able to duplicate problem to find cause ..... kia now has no excuse.

On sunday december 6th 2010 at approximately 10:00, i was traveling in my 2011 kia sorento ex. it is equipped with 2 panoramic sunroofs one in the front and one in the rear. the front sunroof is only mechanically functional roof. while traveling down the interstate at approximately 70 mph i heard a loud explosion and had a few shards of glass blowing into the passenger compartment. at the time of the incident the sunroof was completely closed and the sunshade was pulled forward. this prevented me from being injured by the glass. i pulled to the side of the interstate to assess the damage. damage assessment: the majority of the front sunroofs glass was missing from the middle.there was an approximate 2 inch strip of glass that was buckled upward still attached to the mounting rail on the drivers side. one the passenger side there was a longer piece still attached. it was triangular in its shape coming to a point that was approximately 9-10 inches moving towards the center of the vehicle. it too was buckle upwards towards the sky. there were scratches to the rear panoramic sunroof. the satellite radio antenna was missing. the rear spoiler had hundreds of scratches on it with glass shards impelled in it. there was minimal glass in the front interior and a few shards found in the rear as well. i was returning home from work on this morning. i work as a flight paramedic and in my job we have to continuously monitor the weather in our area out to a 90 mile circle from our base. conditions during the day. the sky was clear and sunny. the temperature was in the mid 50's. winds were calm. traffic was very light on the highway. i did not have anyone in front or behind my vehicle at the time of the incident. there were no over hanging limbs from trees. in addition conditions the prior evening and night were clear, with temperatures only dropping into the lower 40's.

The drivers side door will not open from the outside. the door opens from the inside and the exterior door handle appears fine but the door will not open.

I now have 3 out of 4 doors that can not be opened from the outside. the only door that can be opened is the right rear door. kia says they do not have an issue with them when there obviously is one. the estimated repair cost from dealer is $400 a piece. that is criminal.

The front driver's side door fails to open from the outside, it works from the inside. i was out running errands, just got car washed then went into a store. i came back out and door would no longer open from the outside door handle. the weather temps were above normal about 60 degrees. i had to crawl thru from passenger side to pull door handle to open door.

After experiencing issues with the shifter assembly not properly locking and unlocking my doors and i was not able to take the car out of park. i had to literally turn off the ignition multiple times and after about 5-10 attempts the car would lock the door and go into park. however, i have now been experiencing issues with the driver side door not unlocking from the outside and the interior door handle is also literally cutting my hand and not properly opening the door from the inside. i took the car to the dealership and they replaced the sc124 shift assembly due to the federal recall for this part. they also informed me that there was a recall on sa203 interior door handle. but they wanted to charge me $384.92 to repair the door lock.. (81310-2p000) $209.70 part cost / and $126.88 labor.. this is absolutely absurd.. the problem is a direct result of the broken, malfunctioning shifter assembly and any associated repairs should be covered as well by the dealership. this is absolutely absurd that as a consumer i should be held financially liable for repair costs caused by a mechanical failure that obviously broke several other parts. not being able to properly enter and exit my vehicle is a safely issue. i could very easily get locked into this car if this issue is not properly repaired as the door locking mechanism is directly connected to the electronic shifting assembly. how and why should i have to be inconvenienced or placed in danger because a manufacturer chooses to pick and chose which parts it chooses to repair as a result of their poorly manufactured defective parts.

Tl* the contact owns a 2011 kia sorento. while entering the driver side of the vehicle, the door failed to open. the vehicle was taken to a dealer where it was diagnosed that the bar on the door needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 74,000.

Tl* the contact owns a 2011 kia sorrento. the contact stated that while in the park position, the driver and the rear driver side doors failed to open. the failure recurred several times. the vehicle was taken to a dealer where it was diagnosed that the lock mechanism needed to be replaced. the vehicle was not repaired. the manufacture was made aware of the failure. the approximate failure mileage was 97,000.

Tl* the contact owns a 2011 kia sorrento. the contact stated that when the interior light switch was in the auto position, the interior lighting would not turn off. the failure recurred intermittently. the vehicle was taken to a dealer where it was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 63,800.

Driver side door handle no longer functions, unable to open driver door from inside vehicle at all. dealer "repaired" free of charge at 47,638 miles (under 60,00 mile warranty) but did not replace parts. handle did work for a while but again became non-functional (at approx 75,000 miles, out of warranty), mechanic inspected and showed several broken plastic components. it is not repairable, must be replaced.

The bulbs for the low beam headlights have been "burning out" at the rate of once a month. last month, the entire assembly plugin to the bulb was melted due to "a poor contact" or short in the wiring". unfortunately they said i need an entire headlight assembly (about a $400 part and $250 labor) as they won’t just sell the connection plug. frustrated i found a great mechanic who cut and spliced a new connection plug and it seems to be working. however the concern is that there is still a "short" in the wiring and will eventually do the same thing to the new plug. i have now had the same issue with the other side and am hoping that someone else has found the source of the problem. the other complaint is that this is not covered by the any warranty. there have been numerous complaints about this isse and i stillhave not seen a recall from kia. this is my 2nd kia and i am rethinking about buying another unless this issue is resolved.

I have a 2011 kia sorento, 106,000 miles on it. first i saw a headlight had burnt out, i bought a new one, by the time i got home, it was out again. my mechanic had to replace the wire harness on the passenger side, said the wires were melted. soon after, as i am driving in the early mornings, i would turn on the right signal and the lights would turn off for 10 second, all the lights, inside, outside, but turn back on. it wouldn't happen every day, but once a week at least. i took it to my mechanic and he was unable to replicate the problem. today, i touched the bright lever and the car lights inside and outside turned completely off, for about 30 seconds. i was scared to death as it was pitch black out and i couldn't see in front or anywhere and no one could see me. i turned the corner and they again went off, this time longer. thankfully i was able to get my hazards on so i could pull off the road and people around could see me. i hit the brights again and everything came back on. i drove the rest of the way to work (45 minutes) without using any turn signals or brights. i am scared to death to get back into this car. i travel alot with my 4 grandchildren in the car. there needs to be an immediate recall, as i have seen dozens of people complaining about the same thing. the website directed me to this site. please help, i am afraid to get in the car now, i travel in the dark every morning 45 min to an hour. http://www.arfc.org/complaints/2011/kia/sorento/exterior_lighting/problem.aspx

I have a 2011 kia sorento and my airbag light is on when i turned on the vehicle. i have not yet taken it to a dealership but i am seeing a lot of complaints about this same issue. why hasn't kia recalled this? do they really need a death in order to fix the problem?

My back door will not open from the inside or outside and is a common problem in the kia sorento model. replacing the handles will not fix the problem as the dealer must pull apart the entire door panel. a third party body shop was not able to fix the problem. not being able to exit a vehicle, and not knowing if other doors will be affected in the future, is a safety hazard for me and my children.