2011 FORD Fusion

Driverside door latch will not open door. Back left passenger side door will not open from the inside. Right front window will not roll down.

Power steering assist fault

very frustrated with Ford …because I drive a long distance to work and my car had high mileage when the power steering went out,..my warranty ran out right away and NOW the power steering has failed AGAIN but FORD WILL NOT fix it cause it is over the 150,000…It went out on interstate highway going 65 miles per hour. …good thing I wasn\'t changing lanes or something. It is so frustating to have these serious issues with my car and they WONT fix unless under the 150,00 miles and now the Electronic Throttle Body is NOT working properly but dealer said he won\'t fix unless it goes out totally…I might be dead in that situation…very unsafe…very irresponible of the Ford company

electronic power steering shut off leaving barely manual ability.

I bought this pre-owned 2011 Ford Fusion in April 2016 and received the recall letter for airbag problems in June of 2016. A letter came in September 2016 with a repair date at the end of October 2016. When I presented the letter at Star Ford Service, they confiscated it and said there were no parts – that they\'d send another letter when they had them. It has been more than A YEAR and my car has not been repaired. This car has only 10,000 original miles on it and is too dangerous to drive – especially with our grandchildren as passengers. I can\'t even sell this car that hasn\'t been repaired. Shame on Ford!

I am writing to you in hopes that you can help me. I am very disappointed . I am the owner of a 2011 Ford Fusion S which I bought new in 2010. My VIN is 3FAHP0GA1BR124557. I have been a loyal ford owner for decades.
Yesterday (Tuesday August 15, 2016) I was backing out of my driveway and experienced a sudden loss of my power steering. I brought my car to my local mechanic thinking it was a belt or something only to find out that my car has something called an electronic rack and pinion. Furthermore I was told that Ford Fusions have a recall history regarding this very issue Electronic Power Assist System. I obtained a copy of the recall and called my dealer (Stoneham Ford in Stoneham, MA) who told me that the recall was VIN specific and that even though my car was the exact year, make and model affected I was not be covered due to the VIN number. I was further told that this repair could top $2,000.00 parts and labor. I am devastated and have to seek a repair facility that can locate aftermarket used parts that I can afford.. The problem I have is the exact same issue as noted in the Ford Recall 15S18 but am being bypassed due to a VIN number????
I am requesting your assistance in looking into this matter. your assistance is greatly appreciated.

2011 Ford fusion SE power steering assist failure while driving. Failure has occurred more than once. But vehicle does not appear on ford recall list.

Power steering assist failed suddenly while driving. When steering is out on these vehicles is actually almost impossible to turn the wheel. I have driven old vehicles without power steering and this is twice as hard to steer. This vehicle is equipped with the EPAS. Apparently many people are having the same problem. I contacted Ford and they dined coverage because the EPAS software was updated in 2015 as part of a recall for defective EPAS. The software update did not accomplish anything as the EPAS failed after the recall software update. This is a huge safety concern that needs to be address ASAP, I guess Ford is waiting for fatal accidents to start occurring and increasing before they do something about this power steering defect.

Doorlatch is defective. This is a known issue on multiple other models, but my car was not involved in the recall. Door opened and latch would not close.

My 2011 Ford Fusion had a safety malfunction recently where the drivers side door handle became inoperable. The same part that has malfunctioned and keeping me from safely exiting my vehicle has been recalled on various Ford models and has been overlooked for the one I own although it has the same part. Estimated cost of repair will be roughly $100 including labor and Ford has refused to cover the cost of repair per Ford\'s Customer Service Department. I have filed a complaint with Ford and was given the reference number CAS11929128. I would like a solution soon as I do not currently have the finds for the repair.

EPAS steering effort failure. Power steering failure while backing out of a parking space. Had to restart car to fix it. Have not taken in to repair yet as it just happened today. Will be calling dealership to schedule repair

Power assist failure. Loss of power steering. Had car towed to dealership on August 8 2015. They reprogrammed PSCM. Picked up car on August 9 2016. Power steering went out again over the weekend, 4 days later. Returned car to same dealership but now with 150091 miles on it. So Ford would not repair under their one time Ext coverage to replace. Since then the power steering continues to fail. Turning the car off used to reset it and would work fora few days. Since January 23 2017 the powersteering is completely inoperable. This is their error and the should replace under a safety recall before someone gets seriously hurt. This is an expensive repair.

Driver door cannot be opened from the inside. The passenger front door handle is also not functioning either. When you try to open the door from the inside the handle sticks out and does not go flush. Also does not work to open the door. Frustrated Ford owner.

car automatic miles track differently at sparodically/ car moves to right /when driving / came without assoiries that I thought I should ao had .I even ave back electronic key card because obviously don\'t have one; suppsed to have alarm system that gos off if to near car. auto matic start stopped working last day of warranty when I brought iin key repair

My 2011 Ford Fusion has been the worse. I was taking a road trip to pick up my niece from basic training graduation, I was driving down a busy interstate going about 70mph, when all of a sudden my car decelerate while I was in the fast lane, the wrench light came on. The trouble I had trying to move my car over 3 lanes was very life threatening!! I thank God nothing happened, but I was so close to getting hit several times, I was in tears!! The only thing I could do was turn the car off and then restart it, the engine light stayed on. On my 10 hour adventure that day, this happened 8 different times. This is pathetic of Ford to not get this fixed!

Today on the highway, passing 2 semis with vehicles in front of me and behind me, my vehicle totally loses power, like it just ran out of gas. It has a full tank but the rpm aren\'t going up while I was trying to give it gas. Luckily I was able to over to the side of the road. The ford fusion didn\'t shut off but it was idling very badly. I turned the key off and then started it and it turn on right away and I was able to drive it home. There is a lot of complaints online about this problem. I hope ford stands behind this problem and fixes it.

I\'ve had MAJOR issues with my 2011 Ford Fusion. Each time it has been loss of power. In May of 2015 I completely lost power and my car stalled in the freeway. In June of 2016 I was experiencing issues accelerating past 20 mph. I\'ve had the throttle body changed, cleaned, reprogrammed. It\'s still a HUGE issue.

Power steering assist fault indicator is displayed in the dash and i have lost all power steering. It came without warning and the car is only 3 yrs old.

Power steering assist fail, service advanctrac warning. Creating a loss of power steering making the vehicle difficult maneuver safely and failure occurs without notice. This has happened a total of 6 times since the first incident. We purchased the car in November of 2012, and the carfax provided indicated no issues with the vehicle.
On one of the incidents I utilized the Sync System and ran a vehicle health report that documented the event classifying it as a TC, IVD, RSC Event or Fault. The Electric Power Steering (EPS) system has detected a fault. This is a safety issue and we feel it should be repaired by Ford.

The power steering has sporadically failed twice within the past month while driving at low speed (once at a gas station, another while making a right turn at a stop sign). the incident with the stop sign almost caused a collision because i was unable to turn the steering wheel. i immediately turned on my hazard lights and drifted to a curb across the street. turning the vehicle off and back on restores power to the steering wheel. the steering wheel is near impossible to turn when the power fails. i took it to the ford dealership where i purchased the vehicle, and they stated i needed a new steering rack. they asked for ~$1500 to replace the steering rack (i declined). i researched recalls on the 2011 ford fusion and found that there was a recall for steering failure. unfortunately, my vehicle's vin is not included in that recall.

Tl* the contact owns a 2011 ford fusion. the contact stated while driving and descending a hill at an undisclosed speed, the brake pedal was depressed and went to the floor. the contact pumped the brake pedal several times and the vehicle slowly came to a complete stop. the contact stated that the failure recurred several times. the vehicle was taken to gray-daniels ford lincoln (201 octavia drive, brandon, ms 39042, (601) 825-2801) to be inspected however, the mechanic was unable to determine the cause of the failure. the mechanic replaced the brake pads on the vehicle however, the failure recurred. the vehicle was towed to another dealer who was also unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 185,772.

Every time i try to park or get out a parking area my power steering assist fault, brights up my dashboard and i can’t move or control my car without turning my vehicle completely off. even sharp turns or quick u turns my wheel locks up. whenever i’m in motion whether it be slow or accelerating it locks up no matter what and the only solution is for me to turn my car off and on and even then it won’t always work.

Message center indicated power steering assist fault and there was a complete loss of steering.. this vehicle is a 2011 but has only 46,000 miles on it.; tool it to ford dealer for diginostic and they said no code and steering rack needed replaced at my expense since the recall was only for 10 years.

We have had two babies since the recall and need a larger vehicle to transport our family --we can't wait years for recall parts and store this vehicle with zero value. the vin search on your homepage doesn't work --i tried it 8 times and it's non functional.

"takata recall". in june of 2012 i purchased a 2011 ford fusion. approximately july of 2013 i was notified by ford that my vehicle had a recall on the passenger side airbag. my vehicle was to be fix when parts were available. approximately one year later i called ford to find out why my vehicle was not fixed. i was told because i lived in a cold client (massachusetts) that my vehicle would be one of the last vehicle to be fixed when parts became available. they also told me no one was to sit in the front passenger side because they could be seriously injured if the airbag exploded. my wife who is 75 years old a cancer survivor has sat in the back seat since 2013. because of her age and health problems she can no longer sit in the back seat. i have contact ford several time to tell them of this problem. for relief in 2018 they allowed me a rental car. approximately, 2 months later i was contacted by the rental agency and informed me that ford would no longer pay for the rental vehicle because i signed their form and added (i didn't give up my right to legal actions by signing this form). because i refused to give up my legal right they stopped the rental vehicle. ford case number cas-15314662 was assigned to my case and i have not heard anything since. my wife and myself who are elder both feel this timeframe is ridiculously long and has causes us much discomfort, anxiety and out of pocket expenses when we want to travel together we had to take separate vehicle or borrowed one of our children vehicle in order to sit comfortable and beside each other.

Takata airbag. received letter from ford july 2016 concerning passage side airbag. web site say car safe to drive, no mention of any action i need to take. received letter december 2017, with warning that no one should occupy passenger side front seat car still not fixed. ford put my wife at risk for 18months, the car did not get suddenly more dangerious this is unacceptable ford motor co. should be made accountable.

"takata recall" this is regarding the recall on the airbag in my vehicle. i am seeking help in getting it replaced.

Takata recall asked the dealer many times when it's going to be fixed they said they don't have the parts i would like to get it fixed

16s26 / nhtsa recall 16v-384 - i have contacted my dealership "helfman ford" several times regarding this recall and was told that the part was not available to fix my car. i also contacted ford head office in michigan and was told the same. they said when they have the parts they will contact me. it has been a year and three months now since i received the recall notice, and still no action was taken, and no resolution

The interior door handle on the driver's side front door has stopped working. the driver's door cannot be opened with the door can only be opened from the outside. i can only exit the vehicle by either climbing over the console to the passenger side or putting the window down and using the exterior door handle. such a basic safety feature as a door handle should last the life of the car. in the event of an accident, it would be difficult, or impossible, to exit the vehicle quickly.

This car was already recalled for the passenger side airbag and it took more than 2 years to get it replaced, with the recommendation that noone sit in the passenger seat. my daughter, with a 9 month old infant is driving this car and is now afraid to drive it with the driver side airbag recall. there is no timeline and now she no longer will drive this car. because the stated risk is if the airbag inflater explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death. would you drive your 9 month old in that car?? we need a better solution than we have no idea when we can fix it! thank you! kevin walli

Got a flat tire, put the spare tire on. when we restarted the car, the power steering was out.

Ever since ford motor co. installed a new steering box due to one of the past recalls, the steering locks up at random but mainly when backing up and turning at the same time. however, it has locked up when traveling within traffic (in the city and freeway) which is very scary.

Received a recall notice for the drivers side airbag. i do not feel comfortable driving this vehicle and would like a loaner until the repair parts are available. this same vehicle had a passenger airbag recall. and a loaner vehicle was provided. this new recall is more serious given it is on the drivers side.

Tl* the contact's niece owns a 2011 ford fusion. the contact stated that while her niece was driving approximately 15 mph through a roundabout, the vehicle loss power steering assist with a message on the instrument panel. the steering wheel stiffened. the vehicle began to drive forward while she was attempting to turn the steering wheel. the contact's niece was forced to come to a complete stop to turn off and restart the vehicle. the vehicle then resumed normal driving functionality. her niece then took the vehicle to bell ford (1200 nj-27, woodbridge township, nj 07067) where they informed her of nhtsa campaign number: 15v340000 (steering) however, the vin was not included in the recall. the manufacturer was notified of the failure and they informed the contact that the vehicle was under warranty for the power steering failure. the contact then called maplecrest ford lincoln of union (2800 springfield ave suite 1, vauxhall, nj 07088) and was informed that the vehicle was no longer covered under a warranty. the vehicle was not repaired. the failure mileage was approximately 160,000.

Tl the contact's niece owns a 2011 ford fusion. the contact stated that while her niece was driving approximately 15 mph through a roundabout, the vehicle loss power steering assist with a message on the instrument panel. the steering wheel stiffened. the vehicle began to drive forward while she was attempting to turn the steering wheel. the contact's niece was forced to come to a complete stop to turn off and restart the vehicle. the vehicle then resumed normal driving functionality. her niece then took the vehicle to bell ford (1200 nj-27, woodbridge township, nj 07067) where they informed her of nhtsa campaign number: 15v340000 (steering) however, the vin was not included in the recall. the manufacturer was notified of the failure and they informed the contact that the vehicle was under warranty for the power steering failure. the contact then called maplecrest ford lincoln of union (2800 springfield ave suite 1, vauxhall, nj 07088) and was informed that the vehicle was no longer covered under a warranty. the vehicle was not repaired. the failure mileage was approximately 160,000.

Tl* the contact owns a 2011 ford fusion. the contact stated while refueling the vehicle, he noticed that gasoline was leaking from the vehicle. the contact stated no warning light was illuminated. the vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 15v793000 (fuel system, gasoline). the manufacturer was informed of the failure and informed the contact that the vin was not included. the failure mileage was approximately 39,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving various speeds, the contact became aware of an excessive brake pedal travel whenever the brake pedal was depressed. the contact took the vehicle to a certified mechanic who replaced the brake fluid. the contact stated that approximately 15 miles later after the vehicle was repaired, the failure recurred. the contact became aware of nhtsa campaign number: 19v904000 (service brakes, hydraulic) and contacted j.c. lewis ford hinesville (309 w. oglethorpe hwy, hinesville, ga 31313, (912)257-4833) who confirmed the failure and informed the contact that the vin was not included. the manufacturer was made aware of the issue and confirmed that the vin was not included. a case was filed. the approximate failure mileage was 144,000.

Tl* the contact owns a 2011 ford fusion. the contact stated while driving at 5 mph, the brake pedal was stuck to the floor when the brake pedal was depressed. the contact stated that the brake warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with the brakes needing to be replaced. the vehicle was not yet repaired. the contact related the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer had not been informed of the failure. the failure mileage was approximately 108,871.

Tl the contact owns a 2011 ford fusion. the contact stated while driving at 5 mph, the brake pedal was stuck to the floor when the brake pedal was depressed. the contact stated that the brake warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with the brakes needing to be replaced. the vehicle was not yet repaired. the contact related the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer had not been informed of the failure. the failure mileage was approximately 108,871.

Tl the contact owns a 2011 ford fusion. the contact stated that while driving various speeds, the contact became aware of an excessive brake pedal travel whenever the brake pedal was depressed. the contact took the vehicle to a certified mechanic who replaced the brake fluid. the contact stated that approximately 15 miles later after the vehicle was repaired, the failure recurred. the contact became aware of nhtsa campaign number: 19v904000 (service brakes, hydraulic) and contacted j.c. lewis ford hinesville (309 w. oglethorpe hwy, hinesville, ga 31313, (912)257-4833) who confirmed the failure and informed the contact that the vin was not included. the manufacturer was made aware of the issue and confirmed that the vin was not included. a case was filed. the approximate failure mileage was 144,000.

Tl the contact owns a 2011 ford fusion. the contact stated while refueling the vehicle, he noticed that gasoline was leaking from the vehicle. the contact stated no warning light was illuminated. the vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 15v793000 (fuel system, gasoline). the manufacturer was informed of the failure and informed the contact that the vin was not included. the failure mileage was approximately 39,000.

The “power steering assist fault” warning light started coming on sporadically as of 3-25-2021 when i start my car. if i turn the car off and turn it back on, the warning message goes away. i read the ford did a recall on some 2011 ford fusions for this problem but my vin is not included in the recall. if my fusion is having the very same problem as the recalled fusions, i do not understand why my fusion is not included in the recall.

My local ford dealership replaced the steering box a couple of years ago and ever since the car's steering locks up when i turn the steering to the right quite a ways and try to parallel park in reverse.

After having the takata airbag recall taken care of by franklin ford lincoln the engine oil light was on and the battery kept draining and had to be replaced today. ford claims that they did nothing incorrect in the recall but prior to taking my car to ford the battery and 02 sensor were in fine working order. after the recall they were not. after replacing the battery today the car still hesitates to start and the ac system keeps making a clicking noise. this was not happening before the recall was performed. i don't think that my car will ever be the same and it is all due to ford lincoln of franklin replacing the airbags.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa recall number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. neither the dealer nor the manufacturer were made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. the contact stated while driving 5 mph, the steering wheel ceased without warning. the contact parked the vehicle at her residence. the contact stated that she experienced the failure on three different occasions. the vehicle was taken to an independent mechanic and the contact was informed that the electronic steering rack and pinion needed to be replaced. the vehicle was repaired however, the failure recurred. the contact stated that the vehicle had been repaired three times previously. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 97,343.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the power steering ceased. the contact restarted the vehicle for the power steering to function properly. the failure became more persistent over time. the power steering assist warning light was illuminated along with an unknown error message. the vehicle was taken to woody anderson ford (2500 jordan ln nw, huntsville, al 35810, (256) 513-4597) who stated that the key needed to be replaced. additionally, a special tool was needed to remove the code the vehicle was displaying. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 144,000.

Tl* the contact owns a 2011 ford fusion. the vehicle was taken to an independent mechanic where it was diagnosed with needing the wheel studs to be replaced. the vehicle was repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 11v574000 (wheels) however, the vin was not included. the manufacturer was informed of the failure and the contact was referred to nhtsa for assistance. the failure mileage was approximately 148,000.

Tl* the contact owns a 2011 ford fusion. the contact stated upon starting the vehicle, the steering wheel was locked making the vehicle undriveable. the contact was able to restart the vehicle and unlock the steering wheel. the contact stated that the steering assist warning light was illuminated. the contact related the failure to nhtsa campaign number: 15v340000 (steering). the vehicle was not taken to a dealer to be diagnosed. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 191,000.

Airbag: took car in for passenger air bag recall, got the car back and now the passenger airbag light not working properly and they want to charge me. it was fine till the recall issue for the passenger airbag. fuel system: every time i fill my gas tank (i never top off), my car stalls our or bucks. after 40 or so miles it wont do it anymore until i fill up again. i've even had it stall going 40 mph.

Driver side door handle malfunction. can't open door from inside. had to roll window down and open from outside. saw many other complaints about this same thing.

Tl* the contact owns a 2011 ford fusion. the contact stated while his wife was driving 15 mph, the brake pedal was depressed but failed to stop the vehicle. the contact stated the brake warning light was illuminated. the driver stopped the vehicle by using the parking brake. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 106,000.

We were driving down the road when an error popped up on the cars screen saying service power steering we pulled over into a gas station turned the car off came back to turn it on and the steering wheel was practically impossible to move. this is the second time this happens. last time the same exact thing happened out of nowhere completely unexpected. we took it to the ford dealer and we’re told it was a recall and they fixed it. i find it to be extremely dangerous that this issue is happening once again such a short time later. specially being that this is a car that barely gets any use. thank god we were not on a highway because it’s such a dangerous situation. attached is a picture of the paperwork we received when the problem was supposedly resolved 2 years ago. we are now being told that they will not fix this issue s it will be more than $1000 to fix.

Tl* the contact owns a 2011 ford fusion. the contact stated while turning right into a parking space, the contact noticed the power steering assist fault light was illuminated. the vehicle was extremely difficult to turn. the contact stated that the vehicle was towed to lindsey ford (11250 veirs mill rd, wheaton, md 20902, 888-457-7005) to be diagnosed. the contact was informed that the powering steering gear needed to be replaced however, the repair was not covered under warranty. the vehicle was not repaired. the vehicle was towed to koons ford (3111 automobile blvd silver spring md, 20904) to be diagnosed. the mechanic was unable to provide a cause for the failure. the vehicle was not repaired. the failure mileage was 130,200. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 ford fusion. the contact stated while driving 40 mph, the brake pedal was depressed and went to the floorboard without properly stopping the vehicle. the contact stated no warning light was illuminated. the contact stated she was able to stop the vehicle by using the parking brakes. the vehicle was not drivable. the vehicle was towed to her residence. the contact's husband replaced the brake pads however, the failure persisted. the contact called heartland ford (1810 highway 25b north, heber springs, ar 72543, (501) 362-8211) where it was diagnosed with needing the abs module to be replaced however, the part was not available. the vehicle was not repaired. the manufacturer was informed of the failure. upon investigation, the contact associated the failure with manufacturer communication number: 19v904000 (service brakes, hydraulic) however, neither the vin nor the model year were included. the failure mileage was approximately 220,000.

I have had to push my brakes to the floor - very scary because i did not think i would stop this time. brake pads and brake master cylinder have all been replaced and found out it is the abs. i have no brakes now!

My daughter was driving her ford fusion when the power steering stopped working.

Fuel tank is cracked and actively leaking fuel. there was a recall for this issue, clearly it did not fix the problem.

Power steering fault my car i couldn’t steer the cr

Another fusion with power steering assist not functioning. recall 15s18 not applying to many of the defective steering vehicles. how can only select vehicles only be effected with the same parts on all? praying for a miracle no one loses their or a family member life or lives.

While driving slowly into a parking lot to check rear wheel sounds, message "power steering assist fault" appeared on the dash. extremely difficult to turn wheel and could not backup. dealer diagnosis on 2/23/21 was "rear calipers seized" and steering gear needs replacement.

The brake pedal went down to the floor board when trying to stop at a traffic light and 2 weeks later at a stop sign. the pedal since the 1st time is a bit soft.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving 55 mph, the vehicle loss power steering assist. the contact stated that the power steering assist warning light was illuminated. the vehicle was towed to gateway ford (1055 w andrew johnson hwy, greeneville, tn 37745) where it was diagnosed and the contact was informed that the power steering needing to be replaced. the vehicle had been repaired under nhtsa campaign number: 15v340000 (steering) however, three months later the failure occurred. the manufacturer was not informed of the failure. the failure mileage was approximately 80,000.

Tl the contact owns a 2011 ford fusion. the contact stated that while driving 55 mph, the vehicle loss power steering assist. the contact stated that the power steering assist warning light was illuminated. the vehicle was towed to gateway ford (1055 w andrew johnson hwy, greeneville, tn 37745) where it was diagnosed and the contact was informed that the power steering needing to be replaced. the vehicle had been repaired under nhtsa campaign number: 15v340000 (steering) however, three months later the failure occurred. the manufacturer was not informed of the failure. the failure mileage was approximately 80,000.

Nhtsa and ford cherry picked several models of 2011/2012 fusion models out of a power steering rack sensor recall. if you check enough blogs you will find that this leaves out tens of thousands of vehicles and many have experienced loss of power steering including myself. i replaced out of pocket one time and 50000 miles later the issue returned. ford should be ashamed for this. never again.

Power steering went out and it’s very dangerous

Csp 13n03 as previously reported etb problems caused my car to abruptly drop power/rpm to ~1000rpm. later identified issue to be related to etb and took to my ford dealer expecting new software and/or etb replacement per 13n03. dealer replaced but then begged off requesting i pay warranty repair cost of $122 because "manual transmission" vehicles and those not assembled in mexico were not covered. i am absolutely certain that my issue was exactly that covered by 13n03 and feel that having the power loss "limp mode" occur in a manual transmission vehicle actually put me at more risk because of the greater speed loss due to the direct connected drive path. luckily it was late at night on a less traveled road allowing me to coast off safely onto the shoulder. i paid the $122 since they had already done the work before realizing that my car was not covered, and the throttle body alone would have cost me $75+, but i cannot understand how this is not a full-fledged recall and doesn't cover every vehicle with this type of etb? all this because of what sounds like incorrect/insufficient motor connection plating and/or bulb grease (contact enhancer)

Car keeps stalling during acceleration. engine code p2111

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Several times!! while driving the vehicle the "advancetrac" and abs indicator lights appear on the instrument panel. information system then shows a power steering fault, advancetrac fault, and says to get steering system service now. steering becomes extremely difficult. mechanic has reset the soft codes and problem goes away for awhile; however, comes back. we have repeated this process several times! ford issued recall #15s18; however, that recall runs from build dates 9/7/2010-2/28/2012. build date on our ford fusion is 8/20/2010. why is ford not also repairing / replacing the pscm or steering motor sensors in our vehicles that are having the identical issue? we have had this problem while driving the vehicle, and have also had it occur when first putting the vehicle into gear. in the latter case, shutting the key off for a minute and then restarting cleared the problem. however, when it occurs under moving driving conditions, shutting the vehicle off does not clear the problem. the vehicle then has to be taken to a mechanic that resets the soft codes with a scan tool.

While i was driving (on hwy 301s, in waldorf, md) i got an error message that said "power steering assist fault." i immediately lost my power steering and i had to make a detour to turn on streets that were not crowded (this was on a 10/21/16 during the evening rush hour). fortunately, i was not far from my house. i called ford (in michigan) the next business day on 10/24/16 and the said my vehicle was not covered under a recall, that included "2011 ford fusion," just not my vehicle. i took it to my regular mechanical and they said it should fall under the recall, but my local ford dealer (where my car was purchased in waldorf) also said it wasn't included and they couldn't do anything. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that the malfunction warning indicator illuminated. prior to the failure, the vehicle was inspected per nhtsa campaign number: 15v793000 (fuel system, gasoline) and passed. the vehicle was returned to the dealer where it was inspected again; however, the dealer diagnosed that the vehicle needed a fuel filler tube. the vehicle was taken to another dealer where it was diagnosed that the canister purge valve needed to be replaced. the manufacturer was notified of the failure. the failure mileage was approximately 70,286.

This is the second notice of my error message on my ford fusion for the "power steering assist fault," thus enabling me to have power steering on the way home from work. i captured an image, this time for documentation. this is after going to my local mechanic and he said this was a recall issue, but my local ford dealer (waldorf ford) said it did not apply to my vehicle.

Tl* the contact owns a 2011 ford fusion. the contact stated that the fuel malfunction warning indicator remained illuminated for an extended period of time. the contact later received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). the vehicle was repaired by the dealer, but the warning indicator continued to remain illuminated for months. the vehicle was taken to a second dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.

Takata recall: recall for passenger side. received recall letter in july, latest estimate to replace defective part is june, or six months of limited use of our primary vehicle. #2 car is not dependable and with poor mileage. we can not go anywhere as a family unless we rent a car . in short this is costing us money. what can we do to get our fusion fixed, so it will be safe?

Power steering recall 15s18 was performed on car 08/01/16. fourteen months after recall, while driving 40-45 mph on ih-635 in somewhat heavy traffic, i noticed a difference in the car's handling. the advance trac was illuminated in the instrument panel. attempted to turn it off because i thought i had turned it on by mistake when i turned on the ac. i decided to move over 6 lanes of traffic and exit off the highway. once on the service road, the steering became difficult to maneuver. fortunately there was a discount store & warehouse shopping center and upon making two difficult right turns into the parking lot the steering problem proceeded to get worse. turning into the parking space was extremely difficult. i turned off the engine, did a walk around the car to insure there were no flat tires or debris stuck under the car. i returned to the car to call my husband and turned the key in the ignition to roll down the window, (did not start motor) and the steering wheel was easy to move, not normal but manageable. after a several minutes, i turned on the car and slowly drove approximately 4 miles to reach home on the highway service road (in case it occurred again) until i reached my normal exit. it was without doubt a white knuckled drive home. the car has been sitting in the garage for the last 3 days, i have been using my husband's truck because i'm afraid to drive my car, until i can get it to the dealership to be checked. i'm looking into having it towed or hauling on a car dolly. i do not care to imagine how i or the car might have reacted if traffic was at a normal speed limit or if i had not been able to get off the busy interstate. *tr

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the power steering failed. the contact experienced difficulty controlling the steering wheel as it became abnormally stiff. the contact took the vehicle to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. the dealer stated that the contact would be responsible for the repair cost since there were no recalls relating to the power steering failure. the failure mileage was 94,286. the vin was not available.

Takata air bags, recall notice received july 18, 2016. no contact from dealer to repair.

On several different occasions my brake pedal has gone to the floor. mostly when i am stopped in traffic. twice putting my car in reverse the car surged and brake pedal went to floor

At least three times on separate occasions, abs warning lights came on and engaged suddenly while there was a loss of braking power. brakes were spongy and could barely stop the car. trouble codes c00002 c0022, c1012, u0415 and u30000 codes showed. my mechanics checked my mechanical brake systems and all were fine and found no problem. my mechanic thinks a computer problem is the issue. i took car to local ford dealer and they found no braking problem.

The purge canister valve has been replaced, but the fuel smell still remains while it is stationary and running.

My driver side door latch would not open... went to the dealers and they told me that 2012 , 2013 have been recalled buy not my year.

My car almost caught on fire while i was working. the fuel tank had a crack in it and gasoline was leaking out. these fumes were inhaled by my grandkids and me. when i took my car in ,the ford dealer kept my car from 12/8/2015 until 07/27/2016. i had to ride in a rental this long.a recall was issued in january. i felt that as a consumer, i was treated unfairly and the risk of my family was not consider a factor when this car could have burst into flames at any time.

Gas leaking on ground due to faulty fuel tank. car had to be taken in an left with dealer for 6+ months. problem with engine light on reoccurring.

The driver's side front door latch does not work. i have to either roll the driver's side window down and open door from outside or climb out on passenger side. also i have to manually open (with key) or lock front driver side door.

Purchased car 8/01/15. found out about(pending) recall after the fact. readout on dash read re-program steering. took car back, re-programed n/c. 3-days later display message read, service power steering now. next day backed out of garage but had no steering towed to dealership cost me $115./repair n/c. two weeks later message read service power steering now. shut car off, then started bam no steering. called tow truck take back to dealership $115. plus $1145.67. 03/15/16. now sitting garage cannot drive. message reads service power steering now. right now we simply can't afford to have the car fixed. recall #15s18 last failure date 10/13/16 a.m.

Drivers side inside door latch broke. could not open door from inside the car. had to put window down and reach outside the car to open door.

Driving down road and power steering cuts out dash says power steering assist fault

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering was not functional and the power steering warning indicator illuminated. the vehicle was taken to the dealer where they diagnosed that the power steering control module needed to be replaced. the vehicle's software was updated per nhtsa campaign number: 15v340000 (steering); however, the failure was not repaired. the contact stated that the verbiage in the recall notice stated that the steering gear would be replaced if any dtc was found related to the power steering; however, the dealer did not replace the part. the manufacturer was notified of the failure. due to the vehicle being over 150,000 miles, the recall was not honored. the failure mileage was approximately 230,000.

Ford not honoring recall for 2011 fusion built 1 week before recall date at hermosilla plant. power steering went completely out - cost $1700 to repair - the car was backing out onto a main street and lost all steering.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. while driving 70 mph, the vehicle jerked to the right and made a loud grinding noise. the contact stated that the brake calipers malfunctioned. the vehicle was taken to be repaired. the manufacturer was not made aware of the issue. the failure mileage was 56,000.

Lost power after momentary stumble while mildly accelerating on straight level city road around 35mph. damp cool evening after much rain preceding days. occurred about 2 miles after starting from cool engine (2-3 hours @ 60f) thought it had stalled but noted ~1000rpm, but not responding to throttle pedal at all? clutched-in (6-speed manual) and coasted to stop, idle holding, but never responding to pedal? noted wrench symbol glowing on dash. wished i had my obd-ii monitor in the car! turned car off, removed key, opened door (to kill accessory power). closed door, counted to 20 and restarted. it started a bit hard and stumbled a little initially, but the wrench was gone and i had a working throttle again. it seemed like it may have minimally stumbled a bit on the 2-3 miles home as well, although i was driving it very gently, and possibly overly aware. traveled lightly used roads in case it acted up again. once home i went in, grabbed my obd-ii test device and hooked it up. no codes? no mil codes, no pending codes, no permanent codes? went in and began web search and found ford etb and csp=13n03 investigation and mitigation agreement. wrote this, and will discuss with dealer tomorrow.

In the last 24 hours my vehicle stalled on the freeway (i was almost rear-ended--this highway has a curb on both sides instead of shoulders) 4 times in 5 miles. the first time was as i was turning onto the highway from an intersection. each time, i was unable to accelerate the car with the gas pedal. each time, this was preceded by a lurching forward and a sluggish performance of the engine for about 1 second before the engine no longer powers the wheels. the wrench light comes on and i have to turn the car off and then turn it back on in order to be able to accelerate again. as i said, when i would accelerate, the engine would die, and this happened four times. when i restart the car, but before it dies again, the check engine light comes on. this is an issue with other 2011 ford fusions that the nhtsa has already investigated--the throttle body is defective. however, somehow the nhtsa let ford off the hook and didn't recall the part and allowed ford to only apply the "customer satisfaction program 13n03" to cars with automatic transmissions. i have a manual transmission car. i will tell you that exactly what happened in cars that initiated the investigation and this program is exactly what is happening in my car. the investigation needs to be reopened and this throttle body needs to be recalled for all transmission types. i was almost rear-ended by a car going 55 mph, even though i had my 4-way flashers on in the right lane, because the highway my car died on a does not have shoulders. this defective part is an extreme safety hazard and needs to be recalled!!

Driving down rural road, steering wheel locked in place, applied brakes, hit guardrails. minor damage, but potential for very serious accident

2011 ford fusion passenger airbag replacement delay. ford has had over a year to replace the passenger side airbag they said could kill someone. why has this not been corrected yet???? my vin is = [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

"takata recall" received recall notice in july, 2016. have made many telephone calls to dealer as well as ford motor co. to date, july 12, 2017, no action has been taken.

Takata recall. i have know about my air bag for over a year. i have tried to contact ford, but i am told that i need to wait for a letter from takata.. it's has been over a year that i have been waiting for over a year.

The power steering quit without warning while driving and also disabled the electronic stability control

Power steering failure while driving

Taketa recall air bags not available still it has been over a year since recall issued and i keep calling for repair this is putting my family and myself in jeopardy even riding or driving this vehicle which we have to continue to pay for.

The latch on the passenger side door will not function, causing the door to fly open when driving the vehicle. even when closed and locked, when you open the drivers side door, the door unlocks an door opens. it is currently at ford to be fixed. there has been previous recalls on the 2013 fusion, and this car is not listed as a recall??? seems like the same problem to me, and it is costly to fix! currently at the ford dealership in delaware.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called walker ford co inc. (17556 us hwy 19 n, clearwater, fl 33764 (727) 535-3673) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 08/23/17*lj updated 12/1/2017*js

Tl* the contact owns a 2011 ford fusion. the contact stated that while reversing the vehicle, an abnormal noise came from the panel and the power steering warning indicator illuminated. in addition, the power steering failed and went to manuel steering however, the power steering reset independently. the failure recurred four times. the vehicle was taken to an independent mechanic where he was informed to go to local dealer. the vehicle was not taken to a dealer nor repaired. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was unknown.

When i turn or go over bumps the car makes a loud squeeking/grinding noise. this started to occur after my power steering assist was replaced a month ago. several reviews also state this is a very expensive fix. my car only has 60k miles on it for a 2011. this is completely unacceptable!

I was driving on a busy city street during rush hour when i noticed the car jerking when it changed gears. the rpm would shoot up high then back down while losing power to the vehicle. i managed to get to an auto advance store where i had a diagnostic done since my check engine light was on. the diagnostic came back with code po455 twice and po457 twice. it was then explained that too much air was getting into my fuel system. i proceeded to go to the ford dealership, which was a half mile away. on the way, my car continued to jerk and loose power and some points. then everything digital which one displays my mileage and the other displays how many mile till empty displayed intermittent lines and the wrench illuminated on my dashboard. at this time my car was on but quickly lost power to go forward. it almost got rear ended by the car behind me. i put on my turn signal and i coasted to the side of the road, turn off my car waited a few minutes the turned back on and put it in drive. the car would not move forward. the engine just revved up like i had it in neutral. i put it back in park then put it in reverse. the car would operate in reverse. had to have car towed to dealership. three months prior to this incident, i had to take my car to the dealership because of excessive battery acid on my positive terminal that had eaten through the wiring harness. had to have harness and battery replaced. i still notice issues of battery acid accumulating around the screws on the battery harness and positive lead again.

Electronic power steering assist gear intermittently fails causing the steering on the vehicle to be incredibly difficult to steer at low speeds. when the power steering assist fails at intersections this car becomes sluggish in steering response. i fear this will result in an accident. this ford fusion only has 120k miles. this vehicle falls outside the ford power steering assist gear recall range and the ford customer satisfaction program representative (ryan) stated this particular vin is not covered under the recall and stated they are not responsible.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received in june of 2016. after contacting an unknown dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.

Car is a lemon recall repair was done in june 2016 for recall number 15s18. i purchase the car in nov 2016. and have lost steering power to vehicle took it to ford dealer they said it was past the milage and could not be covered want to charge me 1500 to fix something that was repaired due to recall call ford corp. they said same thing.

The power steering stopped working, it became impossible to maneuver and control. it has happened three times. the first time it was a recall. it failed again and on 7/30/2016 the steer gear was changed. yesterday it failed again while driving the car which is very dangerous and could be very harmful. i am concerned about driving this car with my family.

I received notification of this recall in july 2016. as of today no action has been taken to correct the defect

Tl* the contact owns a 2011 ford fusion. the contact stated that the dealer that sold the vehicle was informed several times that the steering wheel was tight and difficult to turn. the vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failure. the independent mechanic recommended that the vehicle be diagnosed by an authorized dealer. the vehicle was taken to (shawnee mission ford, located at 11501 shawnee mission pkwy, shawnee, ks 66203, phone n umber: (913) 631-0000 ) who stated that the steering gear needed to be replaced. the manufacturer was notified of the failure and informed that the vehicle was excluded from a manufacturers recall related to the steering. the failure mileage was not available.

Was driving on highway and the power steering assist fault notice came up and felt tight steering. pulled over and restarted with the same notice. had to keep driving with out power steering. it has now been out for 3 days. found out there was a recall for this on the 2011 ford fusion but my vehicle is not covered in this recall. why not. same issue as recall. i am very lucky i didn't crash. further research shows that there are thousands more like me. ford doesn't want to pay to have all vehicles with epas recalled. now they want to stick me with the bill whis is 1/4 of the value of the car. the vehicle was maufactured 07/10 and has only 37500 miles.

Tl* the contact owns a 2011 ford fusion. while driving 40 mph, the "service power steering" warning indicator illuminated without warning. the contact stated that the steering wheel became stiff and difficult to steer left or right. ford prime of auburn, massachusetts was contacted and stated that the power steering module needed to be replaced. in addition, the dealer stated that the vehicle was included in nhtsa campaign number: 15v340000 (steering). the contact was unsure of whether or not the vehicle was repaired per the recall by the dealer. the failure mileage was approximately 160,000.

The car had few recalls and few warranties issues since i purchase the car. for the specific, right now, my car has a "power steering assist fault " ford issued a recall for the model fusion year 2011 related to this problem, that is a major safety problem because the steering wheel will lock in place. fortunately mine locked when i start the car. i had aaa towed my car to my mechanic, and then from there to the ford dealer because they couldn't help my mechanic with information unless the car was at their location for a diagnosis ( that i need to pay for it), a diagnosis that my mechanic did for free. now, the recall that ford has in place do not include my vehicle, they said that the vin number is not included in the recall, and that is nothing they can do about it: so we are looking at the same model, same year, same specific problem.... but they refuse to extend the recall to mine! the repair, which btw, is not a part of a vehicle that needs to be repaired, replace or maintain in the lifetime of the vehicle, will cost over $3,000....... i cannot repair the car. ford cs, suggest me to repair the car, telling me to save the receipt in case ford decide to extend the recall. additionally, i was offered 10% discount.... wow i am a single mom, have a special need son, lost my long time ( 17 1/2 years) job, and work only part time ... i am desperate! i need to have the car working, i cannot afford to pay that much money and i think that this is insane !! the dealer and the ford cs told me that they cannot share their findings with the customer, but only the decision, which is to not include the vehicle in the recall.

Takata recall: we received notice from our dealer in texarkana, tx in nov 2016. no service yet. they say they haven't received the necessary parts. any recourse available?

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle lost power steering ability. the contact received notification of nhtsa campaign number: 15v340000(steering); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the o c welch ford dealer was contacted and refused to do the repair due to the manufacturer's qualifications for the recall. the manufacturer was made aware of the issue and did not offer assistance. the failure mileage was approximately 151,000. parts distribution disconnect.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) for the passenger frontal air bag inflator; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (star ford lincoln located on 1101 s brand blvd, glendale, ca, 91204) scheduled an appointment for the recall repair. upon taking the vehicle in to be repaired, the contact was informed that the recall parts were not available. the manufacturer was notified and stated that parts were not available where a case continued to be opened and closed per case numbers: cas-12412527-z5v3n9, crm: 00720000000517, and cas-12372127-q8l9y3 along with communication via email. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. while driving, the battery cable fractured and caused an electrical spark/current. the failure could have potentially led to a fire. the vehicle was taken to ford country of henderson, nevada and the battery cable was replaced. the manufacturer was made aware of the failure. the failure mileage was 37,000.

We were notified that a recall for the power steering on my daughter's car was recalled. she was siting in a parking lot and the "service power steering now" light came on and she couldn't steer the car. so she called a tow truck and they took it to the dealer. after a whole day, the dealer informed us that they reset the computer and that we were going to have to pay $1300 for a new rack and pinon because the power steering module was defective but it was located on this "bracket" and they don't cover that. then when my husband went down there, they informed him that ford won't fix the part because she was over the mileage and time frame. she had been telling us that the car was pulling to the left really bad, which is also a reason for this issue. we bought this car used from a used car dealer. how were we supposed to know there was even a recall on it let alone a time limit? i have done research to find that many accidents have occurred because of this faulty part and ford refuses to fix them? how is this safe? i do not want my 18 year old daughter getting in a wreck due to faulty steering and killing herself or someone else. something has to be done!!! this is not the first of this issue being reported either. i can't believe ford has not been forced to correct this problem and that everyday accidents could happen because of it. this could kill someone! i can't believe that this has been going on for years and there is still no solution.

Takata recall - dealership was unable to replace and gave me a year timeline for parts. also need 15v340 parts. with 2 recalls i've been unable to drive the car safely. i have tried to sell the vehicle without success for 6 months. ford has an obligation to fix vehicle or be subject to recover my losses of depreciation during sale.

Takata recall... received my recall notice from ford on july, 2016. they still do not have parts and have not offered any options. i am afraid my passenger will die, or that i will die if a metal fragment hits me. if i disconnect the seat belt, then my passenger may die as well.

I pulled up to walmart and went in then came out started my car and it started beeping. it read on the task power steering assist fault and the stereo ing was hard and tight. i googled it online and see. it had a recall so i called the recall center they asked me how many miles i had on it and i told them 168,000 and then they said to toe it to a ford center rand it will be fixed free of charge and also i'll get my toe money back. but after the service guys tried to reset the electric steering module they realized it was already broke and burnt up. they called me and told me it will be 1700 to fix it. that i had to pay. i said no it's a recall the recall center said it was free. i guess it's not free. day a everyone i called at ford refuses to pay for it. even tho it's a recall. i'm so upset. they said if i was within 150,00 on my car they would pay. but i'm not.

Power steering assist failed suddenly while driving. when steering is out on these vehicles is actually almost impossible to turn the wheel. i have driven old vehicles without power steering and this is twice as hard to steer. this vehicle is equipped with the epas. apparently many people are having the same problem. i contacted ford and they dined coverage because the epas software was updated in 2015 as part of a recall for defective epas. the software update did not accomplish anything as the epas failed after the recall software update. this is a huge safety concern that needs to be address asap, i guess ford is waiting for fatal accidents to start occurring and increasing before they do something about this power steering defect.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign numbers: 16v384000 (air bags) and 15v793000 (fuel system, gasoline). the part was not available within a reasonable time frame to schedule the recall repair. the dealer (mac haik's southway ford, 7979 interstate 35 access rd, san antonio, tx 78224, (210) 922-2222) did not give a specific date for when the part would become available. the manufacturer was notified. the contact was not experiencing a failure. vin tool confirms parts not available. parts distribution disconnect. updated 11/01/17*lj *js

I have a 2011 ford fusion. i was driving about 30 mph and lost control of the power steering. i was unable to control the vehicle and hit a parked car that was on the side of the street i was traveling on. causing damage to both vehicles. the previous evening before the accident, i had gotten into the drivers seat and started the ignition. in my message board window on the dash board it said power steering assist failure. i tried to turn the wheel and had no power steering abilities. so i turned the car off, and restarted it and it was no longer an alert on the board and i was able to turn the wheel. there is a recall on the power steering control module. recall # 15v340 manufacturer's recall # 15s518 recall date may 26, 2015

Upon starting the car, the power steering assist fault light comes on and there is no power steering assist. the steering is almost impossible to control. upon turning off the key and engine and restarting the engine there is sometimes, but not always power steering assist. have also had a failure of the power steering assist while driving which could be catastrophic and dangerous. while driving had to find a place to pull out of traffic so the key could be turned off and engine restarted to gain power steering assist again. very dangerous situation that should be recalled and repaired by ford motor company. there are not photos to upload related to the problem at this time.

My driver side door will not open from the inside. this is a safety hazard because if something were to happen where i need to get out of the car fast such as a fire or anything i cant do so. my car was parked. i got out & when i tried to get back in i couldn't. i had to crawl from the passenger side to unlock the door, but it would not open from the inside.

Tl* the contact owns a 2011 ford fusion. the contact stated that there was a failure in which the vehicle experienced intermittent stalling. the vehicle was taken to the dealer who was unable to replicate and diagnose the failure, although they had been notified several times. the vehicle continued to stall and the vehicle was towed to an independent mechanic who replaced the throttle body, but the contact was uncertain if the oem part would fail again. the manufacturer was notified of the failure and provided no recommendation nor a solution. there was no clarification if there was a newly designed part or the same part that had previously failed. the vin and failure mileage were not available.

Takata recall. i received a letter informing me of the air bag recall in july 2016. to date, it has not yet been repaired because "remedy not yet available." it has been almost a year.

I was driving and i heard a beeping sound. i looked down and it said something about power steering advance. i'm trying to get home, and then my wheel lock up.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the barto ford dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was unable to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering stopped working while turning.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/21/17*lj updated 09/07/2017 *js

The lug nuts on the ford fusion are known to swell to greater than their original size. when these lug nuts swell, the lug nut wrench will no longer fit, so they must be drilled or extracted, and have the potential to fracture when driving. i have replaced the lug nuts twice, so i am on my third set. if i were to have a flat tire, i was told it would have to be towed as the wrench would not fit the lug nuts. "the national highway traffic safety administration and ford have issued a recall alert for 2010-2011 model year ford fusion and mercury milan sedans. the vehicles may have faulty wheel studs that may fracture and possibly cause the wheels to separate from the cars, increasing the likelihood of a collision." recall #: 11v574000 i was never alerted of this recall from ford, and i have also had my vehicle serviced for this exact problem at a ford dealership. i have received other recalls via mail, and also continually check my vin on the ford website. i now have paid for this twice.

Takata recall. i received recall notice 16s26 in july, 2017 and nothing has been done about it. i've talked to the dealership several times and customer relations a couple of times. the answer is always the same: the parts are not available. i say not enough effort is being made to secure them. they have exceeded any reasonable time frame to fix a potentially lethal defect. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received in june of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. while attempting to drive, the shifter was placed in reverse and the accelerator pedal was depressed. the steering wheel seized and the contact was unable to maneuver the vehicle. the power steering assist indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but did not assist. the failure mileage was 66,000.

At first i was hearing a creaking noise whenever i turned the steering wheel. i took it to the repair shop on a cold day to get it looked at but the creaking noise went away and they could not find anything wrong with it. then a last week on a hotter day the creaking noise came back. the next morning, i turned on my car and tried turning the wheel and an "advancetrac" light came on. i turned off the car and turned it back on and the light went out and i was able to turn the steering wheel again. i still had the creaking noise. then yesterday i went to turn my car on the "power steering" light came on and again i couldn't turn the steering wheel without a lot of pressure. i turned my car off and back on and the light went off, and i was able to drive fine again. this happen 2 more times while driving in a 3-hour period where the light turned on. i immediately stopped my car in the road and had to turn my car off to get the "power steering" light off and get control of my car again. that same day i went to the same repair shop and they tried diagnosing the issue and this time the "power steering" and "advancetrac" light got stuck on. they said i needed to get my car to the ford dealer immediately, so i had to drive my car down the road (same street) with the "power steering" and "advancetrac" lights on and blinkers on since i had to use a lot of strength to make the turns i did have to make to get it to the dealers service center. i was super scared because the road was narrow and curvy and i felt like i wan'ts going to be able to make the turn and run into another car.

Tl* the contact owns a 2011 ford fusion. while in a parking lot, the power steering seized. the failure recurred several other times. the vehicle was taken to the dealer where it was diagnosed that the power steering module needed to be replaced. the vehicle was not repaired. the dealer stated that the unit that needed to be replaced was not included in the warranty. the manufacturer was made aware of the failure and agreed with the dealer. the failure mileage was 64,000.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel seized and the power steering ability was lost. in addition, the stability control, service power steering now, and service advance trac warning indicators illuminated. the vehicle was serviced per nhtsa campaign number: 15v340000 (steering), but the remedy failed to repair the vehicle. the vehicle was taken to the dealer several times where it was diagnosed with a gear issue related to the recall. the gear was replaced several times, but the failure persisted. the dealer stated they would contact the ford recall center to have the recall reopened or else the contact would have to pay for the repairs. the manufacturer was not notified. the failure mileage was 63,000.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received in june of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Auto was stolen from employers' parking lot. reported within the proximity location associated with a death investigation. located auto online-returned by employee of the facility. however it was devalued. must explain why and/or correct the error. insurance issue must b addressed. no reason for the listing. lasted long after payoff & quite frankly should have never been tag in such a manner .

Takata recall i received a letter (jujy,'16) informing us of the "safety recall notice 16s26/nht sa recall 16v-384. we've made four phone calls (09/12/16, 10/21/16, 11/10/17, 0512/17) and gotten the same answer- still no parts available. i can't believe this! we are appalled! p.s. during the october 21, 2016 phone call i was informed that there is another recall on this auto, besides the airbag.... no more info on that either!!!

Issue happened while vehicle was in motion. instrument cluster light goes off and on every second with beeps and changing messages: tire pressure monitor fault, door ajar. vehicle left/right turn signals stopped working completely. issue resolved by itself after 10 minutes driving. however radio system stopped working completely after this incident. there is video recorded by someone else showing this issue https://www.youtube.com/watch?v=0aykjosudew . dealer did not fix anything, telling that there are no messages in computer.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recal there is a recall and every dearlership says that they do not have replacement airbage, yet i am supposssed to keep driving this car, even though it may kill my wife or pregnant daughter in laws! mu notice was august 2016. are they trying to tell me that takata has not made any new, safe airbags since august 20165! or is that my family's lives are not a priority with ford. if ford does not have the airbags, then give us a loaner car until they fix my death trap.

Tl* the contact owns a 2011 ford fusion. the contact stated that the transmission shifted abnormally in between gears. the failure occurred without warning. the vehicle was taken to the dealer, but was not diagnosed due to the diagnostic fees. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 86,000.

In july of 2015 recall notice 15s18 / nhtsa recall 15v-340 was issued. this recall made aware of an issue with the power steering components of certain model year ford fusions. my power steering broke in my 2011 fusion in the summer of 2015, and was replaced under the recall. less that 2 years later now the same two parts that were replaced under the previous recall have broke again. this time around there is no recall that covers the expenses. in both incidents i was driving on a straight road and my power steering service message popped up. in both cases i parked my car and turned it off and back on again. both times when i turned it back on my power steering was shut off, and was no longer working. this second instance of my power steering breaking is the same exact way it broke the first time. it seems as if the ford dealership replaced the defective power steering parts with more defective parts.

Door handles do not open from the inside at all. the only way out is to roll the windows down and open from the outside. this happens all the time, other ford models have been recalled for the same issue. it is all the time, it doesn't matter if you're parked or driving the doors will not open at all from the inside.

Tl* the contact owns a 2011 ford fusion. the contact stated that while starting the vehicle, the steering wheel seized without warning. the vehicle was taken to a dealer where it was diagnosed that an update needed to be applied to the pscm. the vehicle was repaired, however the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the power steering module failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign: 15v340000 (steering) the manufacturer was not notified of the failure. the failure mileage was approximately 95,000. updated 06/13/17*lj updated 9/27/18*jb

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My 2011 ford fusion seemed to be operating normally after a drive of about 2.5 hours, beginning at about 7:30 a.m., mostly on highways, on sunday, april 9, 2017. the drive was from arnold, maryland to perkasie, pennsylvania. the weather was sunny and mild. when i started the car after it had been parked with the ignition off for about 30 minutes in perkasie, pennsylvania, the steering wheel was very hard to turn. i drove the car several miles on secondary roads and the steering remained extremely stiff at slow speeds, but somewhat easier to handle at higher speeds. i also noticed a steering assist fault message on the display. i then parked the car. after the car was parked with the ignition off for about 10 minutes i restarted the car. at that time the steering operated normally again. i drove back to arnold, maryland without further steering problem.

Tl* the contact owns a 2011 ford fusion. the contact stated that the steering wheel seized with no warning. the vehicle was unable to be driven and was towed to an authorized dealer for inspection and diagnosis. the dealer failed to mention that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the dealer repaired the vehicle without the contacts approval and the contact was uncertain if the vehicle may be released until the repair concerns had been addressed with the manufacturer. the manufacturer refused to service the vehicle and indicated that the vehicle was excluded from the recall. the approximate failure mileage was 98,000.

Tl* the contact owns a 2011 ford fusion. while driving 60 mph, the power steering became very difficult to maneuver and the power steering warning indicator illuminated once the vehicle was restarted, it operated normally. the dealer diagnosed that the power steering motor needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000. updated 06/02/17*lj

Tl* takata recall. the contact owns a 2011 ford fusion. while driving 65 mph, the steering wheel seized and excessive force on the steering wheel was required in order to maneuver the vehicle. the service advancetrac and power steering assist warning indicators illuminated. the vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. parts distribution disconnect. the failure mileage was 68,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the driver’s side door failed to open when using the interior latch. the contact had to climb over to the passenger side in order to exit the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 60 mph, the steering wheel seized as the service advancetrac and power steering warning lights illuminated. the contact was able to pull over to the emergency lane and the vehicle was towed to the contact residence. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was made aware of the failure. the failure mileage was 97,000. ...updated 05/03/17 *bf updated 08/22/2017*js

Car was turned off and parked in driveway when i realized that the driver side door would not open. the inside handle was inoperable and to exit the vehicle i had to climb across console and passenger seat. the car was driven to ford dealer where mechanic verified after removing interior door panel the door handle assembly was cracked. the repair cost without tax was $209.42 which included part #6e5z*5422601*a @ $61.07 and labor @ $139.95. while waiting for my repair another customer bought their new ford fusion in for the same issue which led me to question service advisor and sales manager who both advised there were no recall issue with interior door handles.

Takata recall we have checked with ford dealers and the ford main website and are told there is not a remedy yet. we just again, 3-27-17 at 9:00 pm, checked the ford website, entered the vin number and it says remedy is still not available. it has been almost a year since first notified. this has got to be rectified.

Vehicle shut down several times while traveling at low speed on a city street. also, the door on the driver's side will not open from the inside of the vehicle.

2011 ford fusion se had a transmission problem while it was still under warranty (nov. 2013). our vehicle recently had trouble accelerating and shifting between gears. we took our car to a mechanic and he informed us that 3 gears in the transmission broke and we need a new transmission. this car only has 55k miles on it and this is the second transmission problem we've had!! the mechanic said he's never seen a transmission go this early, but reading reviews online of 2011 ford fusions, it seems like this is more common than we'd like to think.

Both front seat, internal door latches have broken. the driver's side went first, followed by the passenger side, both received only normal use. now, to exit the vehicle, the window must be rolled down and the door opened from the outside latch, or a two-hand technique can be learned to open from the inside. this prevents speedy egress in the event of an emergency situation i.e. floods, fires, etc. the car currently has 72863 miles but this problem occurred more than a year or two ago.

My 2011 ford fusion had a safety malfunction recently where the drivers side door handle became inoperable. the same part that has malfunctioned and keeping me from safely exiting my vehicle has been recalled on various ford models and has been overlooked for the one i own although it has the same part. estimated cost of repair will be roughly $100 including labor and ford has refused to cover the cost of repair per ford's customer service department. i have filed a complaint with ford and was given the reference number cas11929128. i would like a solution soon as i do not currently have the finds for the repair.

The vehicle has started making very loud creaking noises when going over a bump or when turning the steering wheel, typically heard more when at lower speeds. the dealer indicated it's the lower control arm is safe for now; however, was recalled on the 2013-2014 fusions. in addition, my door handle/latch also stopped working today while stationary. the door is not latching properly. this recall also affected the 2013-2014 fusions, but not the 2011.

When i put fuel in my car it starts to act janky not wanting to start or anything , also it's showing a recall on the vehicle

Had brakes serviced, new pads, rotors, etc. a few months later noticed brake pressure lost at times, pedal went to floor. took back in to shop, components stated as ok. problem persists. noticed that it happens after a stop where abs is activated, then next brake activation has low pedal. also seems to happen in reverse. not safe, car stop time increases without warning. this is the abs hydraulic module problem that is already under investigation for at least 2007-2009. my 2011 has the same problem. car is at ford dealer now.

Electronic power assist steering failure without warning on several occasions while driving ..

The power steering stopped working 3 time within 3 month period. the car is always stationary when it happens. when i shut the car off and restarted it the power steering came back on. this time the power steering has been off for 7 days. it always has the power steering failure assist sign and the hazard car sign on. i took it to the dealer where i brought it and their machine said code u-3000-96 control module internal fail. they recommended i take it to the ford co. i also called the ford manufacture 1-800 # and she told me it was recalled and fixed in 8/2015 and i would have to pay for it getting fixed. i took it back to the same ford dealer that did the recall service. today, they told me the whole power steering system has to be replaced. $1600 plus repair. do i have any options of getting my money back from the ford manufacture?

Tl* the contact owns a 2011 ford fusion. the contact stated that the door latches failed to open properly from the outside manually. the contact had to use the electric function or roll the window down to open the doors. the dealer (ted britt ford of fairfax, va) replaced the latches, but the contact was uncertain if the failure would recur with any of the other latches. the manufacturer was notified of the failure. the dealer and manufacturer indicated that the vehicle was excluded from any recall campaign with no solution other than replacing the part. the approximate failure mileage was 33,208.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

2011 ford fusion power steering failed while driving through parking lot. first received multiple failure messages at this time power steering stopped functioning completely. upon investigation i found there is a recall on this make/model and year. recall covers vehicles manufactured at the hermosillo plant in mexico from september 7 2010 and on. my vehicle was manufactured september 6 2010 (one day prior to the beginning of the recall) after multiple phone calls i found; ford would not help. after looking into this further i found this is an ongoing issue with many owners. a representative from ford said their hands were tied until ntsb directs them to modify the recall dates. i was lucky. this could have turned out much worse had my wife or daughter were driving on a busy road. unsatisfactory response from ford. major safety issue.

I was pulling up slowly behind two cars at a red light when my engine accelerated with my foot firmly on the brake. my car began to inch forward toward the car in front of me. i put the car in neutral and the acceleration continued. i put the car in park and once again the acceleration continued. i then turned the key off and the engine shut down with my car ending up a foot away from a car with a woman and two children in it. i went online and found other cases of this happening to other people with 2011 ford fusions. i took the car to my dealer and they said they could not find anything wrong. this is the second time this has happened to me with this car. i was on a busy four lane highway both times.

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the power steering failed without warning and became difficult to operate. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the power steering pump needed to be replaced. the vehicle was repaired, but the failure recurred twice. the manufacturer was notified of the failure. the approximate failure mileage was 62,702.

Steering weel.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 60,000. updated 12/01/16*lj the consumer stated the dealer advised the failure may have been mechanical in nature. the vehicle was repaired. the consumer suggested for cell phones to have a shut off feature after driving over 10 miles per hour.*js

Takata inflators i recovered a letter 3 monts ago saying my airbag needed to be replaced. the letter stated that i would get a call or email telling me when to taky care for repairs i have not heard anything else.also my steering has gone out in my car i can not get anyone to tell me why they just keep saying i can fix it. its becoming to the point were i can't drive. what do i need to do

My ford fusion was parked and i suddenly am unable to open the drivers side door from the inside. i have to lower the window all the way and stick my arm out to open from the outside handle. my windows are electronic and freeze shut in the winter (mn resident) making me unable to open the door at all from the inside. i will be unable to get out of my vehicle in the winter and could be trapped in an accident or vehicle fire and unable to get out and help my children.

There's a creaking sound that is coming from the right side of the vehicle hen you're driving. the creaking sound comes to play when you're driving 5 minutes into your travel. the sound tends to come and go but at times, it gets really bad. i've had other people comment on the sound and have seen on ford forums that this has been a common issue with this vehicle.

The power steering keeps failing while driving. we get a power steering assist fault car is very hard to steer and control. this is very dangerous.

Takata recall two months ago, i received recall notice indicating inflation of the passenger side airbag could cause severe injury or death. neither ford nor nhtsa have acted in a responsible manner in that ford is still waiting for parts and cannot estimate when parts will be available. considering inflation can cause "serious injury or death", there is no honest guidance by either ford nor nhtsa other than keep driving. i intend to copy this to my two senators and my house representative.

Driving along on a busy street and a service power steering soon appeared and after making a left turn the steering stopped i immediately pulled over as i was unable to drive it had to get car towed. was not on a highway was driving along about 40mph.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I parked my vehicle and went to open my doors and the driver and passenger sides doers would not open from the inside. i had to proceed to unlock the door manually and roll the window down, place my arm out the window to open the door from the outside. the passenger had to do the same for their door as well. we are both senior citizens with disabilities. are there any recalls on this issue? i'm concerned for the safety and well being of me and any passengers that happen to be in the vehicle in the case of an accident where as i have to exit the vehicle in an emergency.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Faulty steering light came on several times and then turn off while driving.... and today 09/01/2016 the steering column locked up and unable to use even if the car is turned off and on. the car was in reverse when it locked.

I entered my vin number knowing my car has the takata recall but wanting it fixed sometime before "the future", and i found that my car had a power steering recall from 2015 that i was never notified of.

I have a recall on my car for the fuel tank and there is no fix at this time. i need to get my tags on my car by november and dont know if i will be able to.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 40 mph, the "check fuel fill inlet" was displayed across the message board. the vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be inspected under nhtsa campaign number: 15v793000 (fuel system, gasoline) but, no trouble codes were discovered. the vehicle was not repaired however, the failure recurred and the vehicle was taken back to the dealer where it was diagnosed that the purge valve needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 95,000. ...updated 10/19/16 *bf *tr

While driving at 60 miles per hour my vehicle decelerate in rush hour traffic, miles away from home. i was able to put my emergency flashers on and move over to the shoulder before my car completely lost power. i had a tool light come on the dash and the car was still on but no power. i turn the engine completely off for about t 1 minute and then restart my car. i was able to safely make it home. on my grandchildren first day of school, while picking up at 1 of 3 schools on the way to the second school my car decelerated just before a train track during rush hour once again. this time my engine light came on the dash. following the same technique i restarted my car, made it across the track only for it to quit again. my grand baby was worried and needless to say so was i.. using the same technique we were able to make it safely home. requiring another vehicle to go pick up at the other two school late.... please tell me i shouldn't be afraid to drive my car because right now i am i attempted to perform a vehicle health check but it want allow me too. please say there is a solution to this ongoing problem surely ford is aware of this problem and there's a recall and i'm unaware right

I was driving my 2011 ford fusion, and my vehicle locks up almost causing me to reck! i had to slam on breaks. after getting the vehicle under control i called b & b ford's to let them know what's going on. i ended up having my vehicle towed to the ford dealership. the ford dealership mention the power was my rack and pinion had to be replace because it was causing problems with my power steering, which cost me $1650.51. since having the power steering fixed, i been to the dealership over 5 times for the same problems and been having to pay them over and over! something the b & b ford said they fixed the first time i gave them 1650.51

Have a defective ptu - power transfer unit that needs replacing. it was leaking fluid and was told i need a whole new unit. i have read about numerous issues with these but a recall was never issued.

I am having the same problem with my 2011 fusion as the recall for the 13's and 14's door latch recall. this just started today 8/16/2016, if you try to close the passenger door normal it bounces back at you and will not latch. if you close it very gently it latches but doesn't seem to be very solid. this happened as my wife was picking up our child from school. when she went to close the door it just bounced right back open at her. pictures would not do much good in this case as they would be of a door either open or closed but i am going to take a video of what it is doing if you would be interested in viewing it.

Takata recall passangers side. i would like the air bag shut off. i am very uncomfortable with anyone riding in the front seat. i exhausted asking for help from ford, my dealer and my insurance co.

Tl* the contact owns a 2011 ford fusion. when making a right or left turn, there was an abnormal noise coming from both front wheels. the failure recurred numerous times. the vehicle was not diagnosed nor repaired. the vin was not included in nhtsa campaign number: 11v574000 (wheels). the manufacturer was not aware of the failure. the approximate failure mileage was 90,000.

Front passenger side coil spring over the wheel found borken. had to replace the coil spring. shop suggested replacing the strut as well, and also told us that this should ba a mold problem and had happened to a lot of ford, chevy, and 07-09 honda, but ford never issued a recall. there happens to be a chevy truck next to us with a broken coil spring.

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle stalled more than four times after the warning indicator wrench illuminated. the vehicle was taken to a mechanic who diagnosed that the fuel throttle body needed to be replaced. the vehicle was also taken to the dealer for diagnostic testing. the vin was included in nhtsa campaign numbers: 15v793000 (fuel system, gasoline) and 15v340000 (steering). the manufacturer was notified. the approximate failure mileage was 93,545. vin tool confirms parts not available. parts distribution disconnect.

2011 ford fusion se (bought at doug cheverolet 3 months ago)cut out 3 times today l'm scared .pulled car over thank god not on highway turned off started up went 5 miles did it again 2 more times .is there a recall on this system?have an appt.with mechanic tommorrow have read about throttle body problems has 93,000 miles on it.

Tl* the contact owns a 2001 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 09/08/16*lj updated 10/04/16.*jb

Tl* the contact owns a 2011 ford fusion. while attempting to accelerate with the gear shifter in the drive position, the power steering fault assist warning light illuminated. the steering wheel seized. the vehicle was towed to a dealer where it was diagnosed that the gear box failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 63,000.

Power steering went out

On 16 july 2016. the 2011 ford fusion was in park and the ignition was off. when the driver of the vehicle attempted to open the driver's side door to exit the vehicle, the mechanism for the interior door handle broke, making it impossible to exit the vehicle directly from the inside on the driver's side. the outside door handle was still functional, such that the window could be rolled down with auxiliary power or the engine running and the door opened from the outside through the window using the outside door handle. this then required rolling up the window and turning off the power/engine to fully exit the vehicle. alternatively, a passenger exiting the vehicle prior to the driver could also open the door from the outside to allow the driver to exit; however, all doors should be operable from the inside of the vehicle without power or assistance in order to allow exit from the vehicle in an emergency situation. part #6e5z*5422601*a (driver interior door handle) was replaced on 18 july 2016.

The power steering assist failure light came on several times when i started my car. i looked in owners manual which stated to turn off and restart which let me drive. but it stated to call dealer. i called dealer which said that it was under recall. the next day the dealership told me that my car was not included in recall. it is the same part that is under recall on other 2011 fusions but not mine. now i have to pay $1,000 to replace the steering gear.

Code p0457 and p1450 keep coming up. the description is a fault with the fuel filler near the gas tank. a recall for the fuel gas tank filler was previously performed. is this part of this recall?

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts for the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect.

This is a complaint with ford's recall 15s18. the recall was performed on my car (only software update). when the recall was performed there was no diagnostic trouble codes found in the power steering control module. since this recall was performed i have experienced loss of steering. the steering locks up and i have only manual steering while driving. car was in for service and was told the steering gear needs to be replaced. i was told this is my responsibility at a cost of around $2000.00. the recall clearly states the steering gear would be replaced under this recall. i contacted ford about this and i was told the recall has been performed and the replacement of the steering gear was my responsibility. this car is unsafe to drive and a recall was mandated by the nhtsa, and ford will not resolve this recall. i was told with the amount of miles on the car the recall doesn't apply anymore. this should be ford's responsibility to replace the steering gear if their is a know defect in the part. it should not matter the amount of miles on the car. if there is a defect in the part it should be replaced under this recall the consumer should not be responsible to repair the car due to the know issues regardless of the miles on the car.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel became difficult to turn left or right. the contact stated that the vehicle had to be restarted on numerous occasions in order to correct the steering failure. the vehicle was diagnosed as needing the rack and pinion replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 159,000.

Door handles come off. door check strap broke on right front passenger door.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering warning indicator illuminated randomly and the steering wheel seized. the contact had to turn the vehicle off and on each time the failure occurred. the vin was included in nhtsa campaign number: 15v340000 (steering), but the vehicle was not repaired by the dealer within a reasonable time frame. the contact was uncertain if the dealer would comply with the recall repair. due to the mileage of the vehicle, the dealer would not repair the vehicle. the manufacturer was notified. the failure mileage was not available. parts distribution disconnect.

Takata inflators. i received a notice in july of 2016 indicating a recall occurred. however, it is now march of 2017, and i have not received any card indicating that i can take the car to the dealer for the airbag replacement. i am very worried that the car is a hazard to drive.

Tl* the contact owns a 2011 ford fusion. while driving approximately 55 mph, the inlet fuel warning indicator inadvertently illuminated. in addition, while making turns, the steering wheel seized and the power steering warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was taken to the dealer and previously repaired per nhtsa campaign number: 15v793000 (fuel system, gasoline); however, the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,904.

Rear exterior stop/turn signal light sockets have burnt marks around entire socket; replaced burnt out bulbs multiple times.

Backing out of parking spot and power steering abruptly failed with power steering assist fault error. very hard to steer. took to dealer and was told i had previously had steering reprogram under recall. diagnosis steering rack needed to be replaced at $2000. luckily it failed in parking lot. main concern is recall reprogram had been done in timely manner. these racks should be mandatory replace problem waiting to happen.

Driving down the road & power steer went out couldn't steer car almost had accident! message went across check power steering now. drove home very slow. will call dealer in morning. afraid to drive!

Lug nut and stud failure. learned of problem after a dealer repair. car stationary at home when problem discovered. after dealer safety recall repair of front steering rack, which included tire rotation, meaning all 4 tires removed and returned to vehicle by the dealer. i was replacing the front brake pads, easy repair, and i learned the following: lug nuts were tightened so tight that the wrench provided by the manufacturer would not loosen them by hand. tried to use star wrench, which was larger, and still too tight. decided to use manufacturer wrench from trunk with a 5 foot piece of emt thin wall tubing to add torque, had to tap lug wrench onto one bolt due to swelling of outer bolt covering (corrosion between bolt and decorative covering). learned dealer had stripped one bolt on driver front wheel. after replacing pads on drivers side, started repair on passenger side. 2 studs broke off while removing. using a hand wrench this has never happened in 45 years of repairing cars. i believe ford should consider replacing all lug nuts and studs on their vehicles as this "defect" could cause serious injury or death. lug nuts should not swell nor should they be repeatedly over tightened during the tire rotation process used by all ford dealers in their (roughly) $30.00 service package that includes oil change, brake inspection, and tire rotation. this package has resulted in my tires being rotated and retightened several times, meaning each time of over tightening further weakens the strength of the lug stud. not sure if the stud is defective or the ford motor company practice of over tightening lug nuts is the cause of these bolts being weak enough that they snapped with hand removal. thank you. [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*jb

Started car and dashboard display stated "power steering assist fail". i had no power steering at all trying to drive home. power steering system failed and has to be replaced. ford said there is a recall for this, but my vin does not apply even though it is in the years recalled.

Was backing out of a parking space (in motion, turning the wheel) and the car gave a warning signal and then it said power steering failure. i could not turn the steering wheel at all. i restarted the car and then it was okay. my husband said that the same thing happened to him a week ago when he turned the car on, he was stationary at the time. he restarted the car and it it was fine.

Tl* the contact owns a 2011 ford fusion. while the vehicle was stationary, the blower motor resister malfunctioned. the contact stated that the wires associated with the component melted. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 120,295.

I recieved a recall notice #16s26 nhtsa 16v-384 in july 2016. i contacted them in november 2016 to find out why nothing is be done. ford cust serv stated that they were working on repair and that i would be contacted in near future. i have not and it has been over 6 months. in the mean time my daughter is driving an unsafe vehicle. i would like to lodge a complaint about ford dragging feet to get this completed. i could not find another method od addressing this issue so here i am.

Tl* the contact owns a 2011 ford fusion. the contact stated that on several occasions while driving, there was an abnormal vibration and clicking noise emitting from the steering wheel. the contact also stated that while attempting to start the vehicle, the vehicle failed to start. the vehicle was included in nhtsa campaign number: 15v340000 (steering). the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 87,000.

While driving, the car faces a sudden loss of power steering and a "service advancetrac" warning message comes on at the same time. the warning light for the traction control stays on. power steering resumed after some time but the "service advancetrac" warning message and traction control warning light stayed on. this happens almost weekly and seems very dangerous. i was very lucky to not have this happen while on a freeway or at a turn. *tr

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Failure right front inside door handle. drivers door handle on inside has stopped working. i must roll down window and use outside door handle to open door. this occurred 02/06/17 when i stopped car, turned off the ignition and tried to exit the car. door handle has not worked since then. when car was less than 1 year old the right front passenger door handles inside & outside failed intermittently. dealer "could not find" the problem. this went on for several weeks until finally the passenger door could not be opened from inside or outside. car was taken to dealer and repaired under warranty.

My door latch broke on the car. my teenager got in the car and the door wouldn't close. i couldn't ride home with it in that condition. i see it's a common problem with fords, but my year of fusion is not on any recall list. it definitely should be because that is a very real safety issue.

Squeaking on the left side when going over bumps or turning the steering wheel at low speed on city street.

Tl* the contact owns a 2011 ford fusion. on several occasions while driving the vehicle, the power steering failed to operate. the contact stated that the failure was intermittent. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the steering gear needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 74,298.

Tl* the contact owns a 2011 ford fusion. the contact stated that the steering wheel failed to turn and the power steering assist indicator illuminated. the contact was able to avoid a crash. the failure occurred numerous times. the vehicle was repaired per nhtsa campaign number: 15v340000 (steering), but the failure recurred. the manufacturer was notified. the failure mileage was 149,000.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available......updated 03/08/17 *bf *cn

Tl* the contact owns a 2011 ford fusion. while driving 55 mph, the service advance trac and service power steering warning indicators illuminated and the power steering failed. it was diagnosed that the steering gear needed to be replaced. the contact stated that the vehicle was previously repaired out of pocket, but the failure recurred. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 101,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while operating the vehicle, the check engine light remained illuminated. the vehicle was taken to the local dealer boulevard ford located at 40 bridgeville rd, georgetown, de 19947 who diagnosed that the canister purge valve was faulty. the vehicle was not repaired. the manufacturer was notified of the failure but no assistance was offered. the contact was informed that the vehicle was not included in nhtsa campaign number: 15v793000 (fuel system, gasoline). the failure mileage was 90,000.

The power steering assist quit working for multiple seconds multiple times over a period of 5 years while the vehicle was still under the extended 10 year warranty afforded us via the safety recall 15s18. each time we brought the vehicle in to be checked for dtcs, there were no dtcs present probably because the failure would only occur for about 3 seconds. not long enough to set a dtc. at ten years and 28 days after the in service date of the vehicle the power steering assist failed for about 15 seconds, just long enough to set a dtc. when the rack failed, the steering was nearly impossible to turn and may have resulted in an accident if the failure would have occurred while actually driving down the road. lucky for us we were still in the driveway in gear but not moving. ford diagnosed the problem as a failed power steering rack, but since we were 28 days past the ten years, they refused to install a power steering rack under the terms of the recall. we had to pay $2100 for a replacement power steering rack.

There was a safety recall for the 2011 ford fusion, however, i put my vin into ford's system to access the power steering assist failure recall, and it does not come up. the 2011 ford fusion and other years were recalled by ford, yet it doesn't show for my car. i need this repair completed, as this vehicle is unsafe in its current state. i was driving the vehicle on the city streets and the highway, it lost all steering control. i was in fear of my life. i could barely turn the steering wheel and had to maneuver two lanes of traffic to come to a stop. i have not had the car for long, yet it sits in the garage because it is unsafe and undriveable. i need to know why my 2011 ford fusion is not covered. ford knew about the faulty steering racks in these vehicles and refuse to repair or offer a remedy for some of the same model year vehicles.

I was driving on my way home and all of a sudden my power steering went out. because of this i hit a curb and popped a tire but luckily no one was harmed. i looked into the issue and saw many others have had similar problems and i discovered that there was a recall for that same part (recall #15s18). i contacted my local ford dealership and the service manager laughed at me saying it was my fault for hitting the curb after telling him i hit the curb because the steering went out. after more discussion they refused to grant the recall because i was one month past the warranty date and it would cost over $2000 to fix. if this were to have happened to me on the highway i could have been killed. luckily it was on a street close to my home. although i wasn't injured, someone else may have been or may be in the future.

Lost brake pedal, goes to floor abs module bad on my 2011 fusion. ford is aware of this issue and wont do nothing about it..severe safty issue

Tl* the contact owns a 2011 ford fusion. the contact stated while driving 25 mph, the electric power steering failed to operate as intended. the contact stated that the service power steering amd stability traction warning lights were illuminated. the vehicle was taken to the local dealer bob-boyd ford (2840 n columbus st, lancaster, oh 43130, (740) 654-1122) where it was diagnosed with needing the software to be updated. the vehicle was repaired however, the failure recurred. the manufacturer was informed of the failure but offered no further assistance. the failure mileage was approximately 224,000.

Brakes always need to be pushed all the way to the floor to stop since the car was purchased

Twice in the past year, i had a power steering assist fail when it was parked at a store. the first time, it was okay after i let it sit for 1/2 hour. last week, when i got in my car, it failed again. i was able to drive it 8 miles and parked it at the dealer. they couldn't scedule it til march. i had to go home 20 miles away. when i got back in, it was okay. has there been a recall? or should i have my mechanic look at it?

While driving with my three children the power steering went out on the car. i was able to get the car home without an accident. i could not park on the street as the lack of power steering made it impossible. once parked we turned the car off and started to look into possible problems.

While in motion, the vehicles powered steering gave out - with the failure of “service advanced track”. turning the wheel becomes nearly impossible - it’s extremely dangerous. often, before the “service advance track” failure, when starting up the car, if i started turning it would flash a warning related to the steering - i have to wait about 5 seconds before turning. i’ve told various mechanic shops about this issue (when intermittent) and they were been unable to diagnose it. since i purchased the vehicle years ago, i noticed that the steering leans slightly to the right. the “service advance track” failure has occurred once in the past and the resolution was quite expensive / unwieldy ($2k) - it involved replacing the axle, amongst other components, that were damaged because of the steering issues. this occurring twice, in both cases while driving the vehicle (possibly under highway conditions), has been exceedingly worrisome & stressful. in an instant, turning requires a tremendous amount of effort - i am certain, in some situations, this sudden steering failure would have resulted in horrendous accidents. the first time the “service advanced track” failure occurred: restarting the vehicle allowed it to become drivable - enough that i could bring it to various mechanics. i believe i was told i could replace basically the entire steering system, for an exorbitant price, but, the mechanics could not even guarantee it would fix anything. this time, it was wholly undrivable.. now that this has occurred a second time, i have absolutely no confidence that the electric steering in this vehicle is safe - it genuinely worries me that this vehicle is on the road. unless ford can wholly diagnose, recall and fix this issue, i will be selling the vehicle and buying a new one - for my safety, my passengers safety & the safety of other drivers on the road.

Loss of power steering and continued intermittent power steering assist fault after reprogramming . ford and local dealership art hill ford refuse to acknowledge issue as an active recall after performing programming instead of gear replacement back on 02/17/18

When i brought the 2011 ford fusion the power steering fault came on and went on and off and had car looked at they did not detect a problem this was like 11/2018 and then later on in fact years later the power steering fault came on and off and finally stayed on without going off. it was difficult to steer car. was on the road had to be very careful driving home. i had the car looked at and found out that there was a recall but it has since expired for a rack and pinion and that i would be liable for the cost to repair. the first part of the recall was to try to reset it but in my case it did not work so i was out of 160 and had to pay for further repair a rack and pinion, which was in upwards of 1500. had i known about the recall i would’ve got it repaired before i brought the car. they told me the recall had expired in 2019 they could not repair it. i am very disappointed in they way they handled it i think they should have at least covered the parts.

2011 ford fusion. power steering assist fault appeared many times when started the vehicle. the message tends to disappear by turning off/on the vehicle. one time steering lost power while driving at 30mph. turned the vehicle off/on on middle of the road and then the issue disappeared. have no confidence now in driving this vehicle. own this vehicle for one year and 173100 mile on it.

While driving on a city street, i was coming to a stop sign. there was snow on the road and the abs kicked in, and the pedal went to the floor. since then the pedal goes to the floor every time i use the brakes.

Power steering assist fault began to appear randomly, same as described for the other recent complaints. usually can be cleared by turning off/on, but a definite safety issue if it occurs while driving.

When the vehicle is first started, there is power steering. then after driving for 5 minutes or so, it losses power steering and goes into manual steering mode. this happened 3 or 4 times and now there is no power steering at all. there was a recall dealing with this issue in 2015 but i did not own this vehicle at this time and am unsure if the recall was repaired. the car only has 140,000 miles.

My power steering assist fault light came on my car. i turned it off and back on and it went off and everything seemed fine. this morning i get in my car to come work and the power steering assist fault light came on. i turned off the vehicle and then turned it back on, this time it did not go off and the power steering was no driveable at all. i had to have my car towed to the ford dealership because it wasn't driveable and then was told that they had no vehicles to loan to us to drive. unacceptable in our book!

I was driving down walker road going onto day hollow and when i got to the intersection there was no stop sign indicating to stop, when i got there the other side had no stop sign either and when i came to a stop a car flew by as we both had the right of way, i have dash cam video and if you don’t fix it someone’s gonna die right there. nothing actually happened to my car.

Driving about 40 mph and the "power steering failure" light appeared and the steering felt heavier. i pulled off the road and turned off the car for about 5 minutes. when the car was turned back on the message did not reappear. vehicle mileage is about 140k.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 40 mph, the power steering malfunctioned. the contact regained control after the vehicle swerved and pulled over. the tract steering light and the service power steering light was flashing. the contact was able to drive the vehicle back home. the contact took the vehicle to davidson ford of clay (3690 state route 31, liverpool, ny 13090, (877) 810-7456) to be diagnosed. the contact was informed that the steering gear needed to be replaced. the contact was also informed that the vin was not under recall. the dealer stated that the manufacturer would be contacted to see if any assistance would be provided. the manufacturer was contacted and informed of the failure. the contact was informed that the vin was not under recall. the vehicle was not repaired. the failure mileage was 100,000.

A safety recall work on the power steering occurred june 2019. the power steering failed at 60mph on 12/29/2020. was told by dealership, you now have to pay for the repairs. i never believed the repairs were completed because the same groaning noise continued afterwards. ford needs to do what is right.

I was driving my 2011 ford fusion hybrid at around thirty mph on a city street and my brake system warning light popped up on the dashboard. as soon as that happen i had no brakes, and there was no resistance in the brakes. they went straight to the floor, luckily i was able to stop the car with my emergency brake. i restarted the car and the brakes worked fine after that.

Tl* the contact owns a 2011 ford fusion. the contact stated that while his nephew was driving at an undisclosed speed, the brakes malfunctioned causing the brake pedal to extended to the floor. the contact stated that the vehicle failed to immediately stop. after restarting the vehicle, the brakes operated as designed however, the failure recurred. the cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 160,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving 30 mph, the abs, emergency automatic braking, traction control, and service warning lights illuminated on the instrument panel while depressing the brake pedal. the contact also stated that excessive force was needed to bring the vehicle to a complete stop. the vehicle was taken to lucas ford (900 us-130, burlington, nj 08016) however, the vehicle was not diagnosed. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 128,262.

Tl* the contact owns a 2011 ford fusion. the contact stated that while attempting to drive the vehicle, the power steering assist warning light illuminated and the steering wheel became difficult. the vehicle was taken classic ford of smithfield (1324 n brightleaf blvd, smithfield, nc 27577) but was not diagnosed or repaired, due to the diagnostic and the repair fees. the vehicle was later taken to firestone and was diagnosed that the steering rod and rack & pinion needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 85,603.

Tl* the contact owns a 2011 ford fusion. the contact stated that while her husband was driving at low speeds, the steering wheel was difficult to turn. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and was informed that the power steering needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was contacted and informed of the failure. the contact was informed that the vehicle was previously repaired under nhtsa campaign number: 15v340000 (steering). the failure mileage was 104,000.

Power steering assist fault - no power steering in car

Following an abs brake event, my brake pedal was noted to sink slowly to the floor when braking. no fluid was lost. i read the recall notice details for the hcu on an 2010 fusion (19s54). from this, i was able to determine that if i braked on gravel, i could cause the abs to activate and correct the issue. that worked great for several weeks, but while my daughter was driving the car, the sinking pedal issue resumed. she is not an experienced driver. i'd like to take it to the ford dealer for diagnosis and repair. i see the investigation 19s54 included 2006 to 2012 models; however, the recall for some reason only covers to 2010. what's up? can i go get my car fixed? or do i need to wait until my daughter has an accident?

Power sterring stopped working, while in a turn and nearly crashed. i pulled over, and turned off the car and then restarted, and the power sterring started working again.

Tl* the contact owns a 2011 ford fusion. the contact stated that on several occasions while driving at various speeds, the steering ceased without warning. after turning off and restarting the vehicle, the vehicle regained power steering functionality. he contact contacted imperial ford (8 uxbridge rd, mendon, ma 01756; (508) 473-2800) who informed the contact that the vin was not included in nhtsa campaign number: 15v340000 (steering) and was therefore not covered under the recall. the manufacturer was made aware of the issue and confirmed that the vin was not included. the contact was directed to nhtsa to file a complaint. the approximate failure mileage was 90,000.

Activation of the anti-lock braking system causes a loss of braking - pedal goes nearly to the floor. the condition can sometimes be reversed by rapid pumping of the brakes. suspect faulty hydraulic control unit (hcu) - sticking valves. the 2011 models should absolutely have been covered in the recall for 2008-2010 models. please ad this model year to nhsta 19v904000. this is a known danger and ford must be held responsible for the defect/resolution. thanks!

My son was driving home in his 2011 ford fusion when he got a power steering alert and the wheel was extremely hard to turn. luckily he had a straight stretch on the highway and made it home safely. when took it to a dealership for repairs and after seeing a field safety alert for this issue. ford refused to honor the field safety alert due to mileage and we paid almost $2000 for repairs.

The power steering in the vehicle has failed two times over the past week. dashboard light says "power steering fault." the problem happened once while stationary in a parking lot and another time while backing the vehicle up. turning the vehicle off and off temporarily fixes the problem.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving the vehicle, the power assist fault message was displayed prior to the steering wheel becoming very difficult to turn in either direction. the cause of the failure was not determined. the local dealer toliver ford located at 1311 s pacific st, mineola, tx 75773 and the manufacturer were notified of the failure. the failure mileage was 165,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 40 mph, the power steering malfunctioned. the contact stated that the vehicle was difficult to steer. the vehicle was turned off and restarted while in motion and the vehicle regained power steering functionality temporarily before the failure recurred. the vehicle was steered into a parking lot, turned off and restarted, and driven to the residence. parkway ford (98 w. us highway 64, lexington, nc 27295, (336) 243-2731) quoted a replacement cost of over $2,000 to replace the electric power steering system. the manufacturer was made aware of the failure. the failure mileage was 128,000.*dt consumer stated power steering failed again at 7000 miles.*jb

Power steering assist fault error. now the steering does not work so the car cannot be driven. error appeared when starting the car

Steering locked and caused the car to swerve serverly, this can be very fatal luckily no one was on the road when this happened.

This is a recall on the non 3.5l already but mine is the 3.5l. sometimes when i would turn the car on the "power steering assist fault" alert would come on on the dash control panel. i would not have power steering. i could turn my car off then back on and it would be gone and i would have power steering again. well this past time i tried turning the car off and back on and the alert did not go away this time. i have no power steering.

Check engine light came on

Ford offered recall 15s18 to replace electric power steering assist on 2011-2012 ford fusions. the manufacture date for the recall begins on sept 07, 2011. however, my ford fusion, manufactured one month earlier (august 07, 2011), has the same issue. the dash message center says "service power steering now" and "service advancetrac". at approximately 85,000 miles i lost power steering at 75mph while passing an 18 wheeler on the interstate. i lost control of the vehicle and had to rapidly decelerate and pull over. i almost wrecked into the bar-ditch, as the steering column violently jerked the vehicle to the right. now, i still have complete loss of power steering and my local ford dealership informed me that recall 15s18 won't cover my vehicle repair since it was manufactured a month too early. according to my research, this problem actually affects a number of ford makes and models, from 2008-2015. the problem is frequent and persistent among 2010-2012 fusions. ford should be liable, especially when safety is the issue. the malfunction is incredibly dangerous, and ford is about to have yet another massive lawsuit for this.

Tl* the contact owns a 2011 ford fusion. while driving approximately 20 mph and attempting to stop, the brake pedal traveled to the floor when depressed. there were no warning indicators illuminated. the contact drove the vehicle home. the following day, the vehicle was taken to an independent mechanic who flushed and replaced the brake fluid. the vehicle was not diagnosed by the manufacturer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 41,800.

Power steering assist fault. when i started the vehicle, i cannot turn the wheels, and the dashboard shows "power steering assistance fault".

Power steering fails. unable to steer vehicle at all..this has been a problem for quite some time when first starting the vehicle but now has progressed to more frequent and during normal operation on the road.dashboard warning states'power steering assist fault'. this failure has occurred at various speeds but usually at lower speeds.

Tl* takata recall. the contact owns a 2011 ford fusion. while the contact's vehicle was idling at a red light, it was rear ended by another vehicle. the air bags failed to deploy. there were no injuries and a police report was not filed. the vehicle was taken to an independent mechanic and the body damage was repaired. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part needed for the repair was not available. the manufacturer was made aware of the failure. the approximate failure mileage was 70,000. vin tool confirms parts not available.

I am unsure if my car was included in the air bag recall that i found via google, i was never notified for several recalls involving my car. now the ford dealership has informed me that there is an issue with my car as well as several others of the same make and model with code issues. these code issues cause the power steering to fail without warning and cause loss of control as well as something involving service advancetrac. ford has told me they can reset each time the code messes up but at this time ford has not ordered a recall and they will contact them to let them know. what am i to do? this is very dangerous!

The abs system on my ford fusion hybrid completely failed as i was about to get onto the 4 1/2 mile long chesapeake bay bridge. there was no advance warning that this was to happen. i managed to turn the car around and drive it to the dealer who had the car for 3 days and ultimately had to replace the entire abs module at a cost to me of $2764.00. thankfully, when this happened i did not have to apply my brakes in an emergency situation because the only braking that i could effect at that point was to depress the brake pedal all the way to the floor and bring the car gradually to a stop. this should never have happened on a vehicle with only 94,000 that is regularly serviced including a tune up at the same dealer exactly one month previously.

Power steering assist failure while driving and turning making vehicle difficult to control. recall was issued on this and computer upgrade installed. i was not warned that this could be very dangerous and would most likely occur. shutting off engine and restarting temporarily fixed, but has happened again. less than 80,000 miles on vehicle.

Tl* the contact owns a 2011 ford fusion. when the brake pedal was depressed, the brake felt soft and the pedal traveled to the floor. the vehicle was taken to an independent mechanic who diagnosed that the abs module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 65,000.

My drivers side heated seat began to get warmer than usual when i would use it. it would become so warm that i would have to turn it off because it was getting too hot and i was afraid that it would burn me. after a few weeks of this happening the seat heater stopped functioning properly all together. i would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its own, as if something were tripping a fault. today (1/12) the seat does not get warm at all before the switch turns off automatically. it is apparent based on research that this is a very common issue with the ford fusion. this was happening when i put my car into revoers or drive to pull out of my driveway.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Front flew open while driving (on a 4 lane city street, about 30 mph, turning slightly to the left), passenger would have been thrown out if not seatbelt retained her. repeated slamming door shut to get home closed the door, but now the door wont open from the inside nor outside. this is a real personal hazard if attempting to exit in an emergency. contacted the local dealer, he tells me ford fusion was recalled because of door problems but not my vin number, the same answer from ford motor co.

66,100 miles 12-21-16 the power steering went out suddenly while driving on the fl turnpike highway. the car starting beeping and stated "service advancetrac" and "power steering failure" displayed on dash. took it to ed ford in sparta and the wanted to replace the entire assembly for $1600.00. i defined the service. i am a very small woman and this is extremely impairing and highly dangerous for me because i am now unable to turn the steering wheel at all. server all complaints found on mine even recalls for this vehicle with my model but not official under the vin for my car. please assist *tr

While attempting to open driver door to exit the vehicle, door latch mechanism inside of door broke causing latch to become inoperable thus causing me to roll down the window and exit the vehicle from the exterior door handle. the vehicle was stationary, in park, in my home driveway. unless i roll the window down and open the door using the rear latch, i cannot exit the vehicle. in a crash situation, or a situation in which the window is iced up and cannot lower, exiting the vehicle could be impossible and dangerous. when i reported it to my local service tech, he stated that it was a common issue.

I was driving home on the highway, about 60 mph, my service power steering now light illuminated. immediately after, my steering wheel locked up, and i lost all steering capability. my car began coasting and scrapped the guard rail on the highway. i was able to coast off of the freeway into a empty parking lot. *tr

The abs control unit failed and almost made me crash in the highway on n 680 exit treat blvd ,and i spent $1500 just to find a solution. this is a recall that needs to be addressed.

Tl* the contact owns a 2011 ford fusion. the contact stated that the brake pedal needed to be applied with an excessive force in order to safely stop the vehicle while being operated at lower speeds. the failure occurred without warning. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 51,000. updated 02/21/17*lj

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 35 mph, the brake pedal was depressed and hit the floor when depressed. the vehicle was taken to be repaired at the dealer but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 190,000. the vin was not available.

Two codes keep coming up. p0457 and p1450. these are for the emissions evaporation system. the dealer has completed recall repair and claims it is ok.

While driving the car, i hit a bump in the road at the same time as applying the brakes and the brake pedal went to the floor and was hard to stop the vehicle. i had to pump the brakes to get the pedal to come up, i believe this condition is caused by a faulty brake antilock valve as seen in you tube videos. in the videos the mechanic blamed the fault on sticking valves contained inside the valve. i believe this fault rests with the manufacturer and should be replaced at their cost because of the safety issues, the valve eventually reset itself, but returns to bypass the brake pressure when the brakes are applied on a bump. i have cautioned my wife to not hit the brakes on a bumpy road, i wish to have this vehicle recalled as soon as possible. we have been the only owners of this vehicle. *tr

Steering goes out when i start. restart and its ok. this happen about 20 times. now it has no power steering. i know the recall but ford says my vin not included. i have the same problem as recall. at dealers and ford won't cover. *tr

Once again, i continue to have issues with my power steering just turning off while in the middle of a turn. this is now happening about 1-3 times a week. this does only seem to happen at low speeds. however that is when it is the most dangerous. driving through store parking lots or park, it has simply gone out and lost control. i am running out of ways to explain how dangerous the completely unexpected power steering loss on my(and thousands of others) fords that were not included in the recall actually is. i have already reported that more than several times i was inches from striking a pedestrian due to loss of control after the power steering failed. i really hope we are not just waiting for a fatal accident report to take this seriously. i think ford has already admitted that they have a problem with their power steering and its unbelievable that cars with the same exact power steering rig that also display the same exact issues are not included in the recall. my car is even in the same year as other recalled models by am being excluded. *tr

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). the contact stated that the parts needed for the recall remedy were still not available. the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

I replaced a rear tail light bulb that was not working and found that the socket appeared to have sustained damage from an overheat condition. this caused the new bulb to not fit securely in the socket and not make solid contact. i checked the other tail light and found the same condition. both sockets were discolored, brown to black near the bulb, apparently from being over heated. several days later i replaced the right low beam headlight and found that the socket had melted, requiring the socket to be replaced. i don't think the tail light and headlight events are directly related, but i feel that this excessive heat is a potential fire hazard and is indicative of a serious engineering defect with the fusion. to the best of my knowledge the bulbs i replaced were original and no prior modification or repair has been done to any of the vehicle's lighting. i am not including pictures of the tail light socket at this time because if i attempt to remove them to take a picture there is a strong likelihood they will stop working. i have included pictures of the melted headlight connector.

I purchased a 2011 ford fusion on 12/14/16. it had a half tank of gas in it when i took delivery. i filled the tank on 12/15/16. after driving it, i noticed a strong smell of fuel for about the top 1/8 of the tank. due to a lot of snow and ice we have had, i have not been able to tell if there is actually any fuel leaking onto the ground but the odor is there once the car is parked after driving. there is a known recall of almost a half million 2010/2011 ford fusions and mercury milans for this exact problem. my vehicle was manufactured within the dates of the recalled vehicles. i contacted ford and they stated that my vehicle is not part of this recall. they are not willing to assist me with diagnostic testing or repair at this time. they informed me that i should file a complaint regarding my situation with nhtsa. i would greatly appreciate any assistance you could offer with having my vehicle included as part of this recall. i have two young children and need a safe vehicle to be able to transport them in daily. i do not feel this vehicle is safe for them to travel in and i do not have cash readily available for this very expensive replacement of the fuel system that should be covered under a known recall. *tr

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2011 ford fusion. while approaching a red light with the brake pedal depressed, the vehicle began to accelerate independently without warning. the contact had to apply the emergency brake in order to stop the vehicle. earlier that day, while driving 10 mph, the sensors on the instrument panel and heater failed. the contact shut off and restarted the vehicle; however, the electrical power did not return until minutes later. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 65,000.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 02/03/17*lj

6 months old car had transmition and electrical problems, driver door lock not opening, ac went out! air bags sensor out, and now experiencing 2nd transmition issue. dealership is not taking full responsibility for it, as transmition was replaced at another garage! have been dealing with this car since 2012. hard jerking.

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the power steering assist warning indicator illuminated and the power steering failed. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 15v340000 (steering). the failure recurred twice. the manufacturer was not notified of the failure. the approximate failure mileage was 106,000.

Front passenger door will not open from either inside or outside. no external damage, it just one day wouldn't budge from either side.

Power steering failed while car is running. get a warning message "power steering assist failure" as a result of the steering gear failure. dealer ran a diagnostic and confirmed the steering gear had to be replaced. the vehicle happened to be idling both times the failure occurred. vin number not covered by prior recall on 2011 ford fusion #15v340000 for the steering:electric power assist system. *tr

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 15v793000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. the contact stated that the eps warning indicator flashed several times upon starting the vehicle. the contact turned off the vehicle each time, which reset the computer and cleared the code. the vehicle was excluded from nhtsa campaign number: 15v340000 (steering). the dealer diagnosed that there was an internal electrical failure with the rack and pinion. the manufacturer was notified of the failure. the failure mileage was not available. updated 01/10/2017*ct consumer stated when he started the car message center says electric power assist failure message pops up on the dash. when car was turned car the power steering starts working again. updated 7/6/18*jb *tr

Tl* the contact owns a 2011 ford fusion. while driving 40 mph, the contact crashed into another vehicle. the air bags did not deploy. a police report was filed. the contact suffered a neck sprain, a shoulder contusion, and a head injury that required medical attention. the vehicle was towed. the manufacturer was not notified of the failure. the failure mileage was 122,000.

This ford fusion 2011 almost got me killed. while driving on a busy road, the power steering abruptly failed and i lost control of the car. the steering wheel locked up and the only thing i could do was break, fortunately other cars managed to avoid me. the car display said "power steering assist fault". the car had to be towed to a bell ford dealership in colonia nj. they told me that there is a recall for 2011-2012 ford fusion vehicles (recall number 15v340000), but refused to honor the recall, stating that the 2011 car was actually manufactured at the end of 2010 and not applicable for this recall. the ford dealership is charging me $1950 to replace the power steering gear. when i called ford customer service, they also refused to cover this very dangerous defect saying "recall is vin specific". even though ford corporation know about very dangerous defect, they are putting everyone in danger by refusing to repair all affected cars. *tr

While driving 70 mph on the highway the car suddenly shuddered. the yellow wrench light came on and the gas pedal would not work. forced to coast to the shoulder. shut car off waited 30 seconds and tried to restart. car started and wrench light went out. was able to drive. has happened repeatedly. i called ford and there is a customer satisfaction program 13n03. to address this but said they could only correct if the computer saved a code. since this problem has thus far failed to trip my check engine light, it is not storing a code. i argued that it was unsafe for me to drive the care like this. they stated that ford does not recommend i drive the car and stated my only options are to take to dealership for diagnosis where the only hope is that they can drive the car and maybe the intermittent problem will luckily happen. this is unacceptable. they know the issue exists and is unsafe. i have read multiple accounts of this on the internet. how many more are required to trigger a recall?

On two separate occasions while driving the car said power steering failure and i could not drive by steering the car with the steering wheel because it was hard to turn

The drivers side exterior door does not work. i know 2 other cars with the same issue. it just goes out. i notice that there is a recall for 2012 ford fusions not 2011. this is a serious hazard if there is a fire in the car or an accident you are not able to get out of the car. very dangerous and clearly unsafe

This past week when pulling into my driveway i shifted my car into park and i could feel something give. i could not shift out of park after so i removed console to do it manually as shift interlock override was not working. i can manually shift but the dash indicator is obviously misaligned and it will never go into park or register on the dash as going into park (only seems to recognize park when i kill the engine in neutral with handbrake on and then shift to park; thus releasing the key). other than that i can get it to go into all other gears(r, n, d, m) with some "finagling". i took it into the dealer as this problem is above me and they just looked at it this morning (11/21/16) and they just called with a quote. they said the linkage was broken and i needed a new shifter assembly. at least that's what i think they told me over the phone.

Tl* the contact owns a 2011 ford fusion. while driving 60 mph, the check engine warning indicator illuminated and the vehicle decelerated independently. the contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 99,000. the vin was not available.

Nov. 13, 2016 i filled the tank with gas. when i got home the tank was leaking profusely. the next morning i dropped it off to a chain auto shop. they were able to determine there was a leak in the fuel assembly and also reported the vehicle was under recall that i should take to ford dealer. i researched the recall 15s34 that was issued feb 4, 2016 but my particular vehicle had been "closed out". the dealer in michigan looked at the car 24 days after the recall was issued and determined there were no issues. they reprogrammed the pcm on feb 29th. the new patch wasn't released until the 1st quarter (no date). however, 8 months later - the fuel tank is exhibiting symptoms consistent with the recall. i also noticed previously that when i filled up, the car didn't turn over right away. ford refuses to take care of the fuel tank and reopen the recall on my vehicle. ford's automated phone system for recall - 15s34 specifically mentions that "the cpv may develop an internal leak which under certain circumstances allow excessive vacuum to build in the fuel tank. repeated cycles of this condition will eventually cause a crack to develop. the letter from michael berardi also states that "interm repairs for these vehicles ("claims will not close 15s34") why is my car not being taken care of by ford? the local dealer where it was purchased is not willing to help out either.

My car has been absolutely fine for the most part until about 4 weeks ago , while i was driving the low tire pressure light came on, so i went and aired up the tires, the low tire pressure light went off but then the service power steering light and advance tire traction appeared at this time im pulling back into my drive way, then i came out my house a few hours to leave and the stirring wheel was locked i tried to drive it and now the strring wheels goes to the right i never had this issue before let alone any warning signs .. i looked into recalls with ford and it showed my 2011 ford fusion had recalls for whats going on, so i called a lincoln ford dealership that said bring it in they kept my car for a week and when i picked it up nothing was fixed on it and they had no paperwork to give me the show they fixed it so i returned my car the very next day because when i drove off it was still doing exactly the same thing but worse so now they've had my car for a week and they called me this morning to tell me my car has been doing the same exact thing and it is the wire harness that needs to be fixed and it's not under the recall but it is part of the power steering so i don't get it

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the steering malfunctioned, causing the vehicle to pull to the left. the vehicle was taken to oc wells ford located at 4920 independence blvd, hardeeville, sc 29927, however, the mechanic was unable to duplicate the failure. in addition, the contact indicated that oil had leaked from the engine. the front driver’s side door was not able to be opened from inside the vehicle. the cause of the failures were not determined. the manufacturer was notified. the failure mileage was 63,000.

Recall code p0456 was repaired by dealer. sent back to dealer to be told they gave me a faulty part. code comes back on, so i sent car to different dealer for repair. it was repaired but now code cane back on for the 3rd time now. code is on now after repaired a week ago. i was not given a loaner car and they had my car for a week. i do not want to keep going back and forth due to a recall

All of a sudden my brakes started going all the way to the floor and it became incredibly difficult to stop the car. my abs system and hydraulic control valve were replaced in november of 2019. the same thing happened to me on 11/10/2020. my car is currently in the shop and they say it's the same problem again.

Recently the vehicle lose power and the message would indicate "power assist fault' and the few times it happenned i would shut off the ignition and restart the vehicle and the problem would resolve itself. however as of 10/25/2020 the problem remains. after research i learned my vehicle was built 8/5/2011 one month prior to the recalled fusions how is this not included? with all the complaints from this vehicle regarding this matter. this last occurrence happened after returning an errand car was parked in parking lot and i was unable to move the car until the vehicle next to me moved their vehicle due to inability to turn the wheel.

Multiple times now this has happened... i’ll give you the most nerve wracking experience, where i honestly was scared for my life. it was 10:30pm, i was driving out of town on my way back home from a friends, on a tiny 2 lane road going 55, all of a sudden all of my power cut out! no radio, headlights, hazard lights wouldn’t even work!!! i had to slow down in the pitch black darkness, hoping to god there wasn’t any deer. on top of that... just waiting for another car to turn down the road i was on, barreling at me at 55mph. i was terrified! my battery and alternator are fine. the electric finally came back on after a few minutes... but this could have had a very different ending.

I purchased this car used. tested all functions of the car before a decided to buy it. the heated drivers seat worked fine when i purchased it. i went to use the heated seat about 2 weeks later, it came on and about 30 secs later went off and hasn't worked since. the passenger seat works fine but not the drivers seat. in checking different ford forums, it appears this is a chronic problem with the drivers side heated seat in fusions. this appears to be happening in any situation. standing still, driving or running or not.

The power steering is not working at all and the power steering light is on.. in the past,, thetraction control system would go out on occasion and thr tcs warning light would appear, but the tcs would start to work after a few minutes. this time, the power steering is completely shot and the repair shop is stating the power steering sensor and steering column will need to be replaced. this occurred while my son was driving the car in a parking lot.

Tl* the contact's son owns a 2011 ford fusion. the contact stated while her son was driving 65 mph, the steering wheel seized. the driver stated that the power steering warning light was illuminated. the driver was able to park on the road and called his mother to have her boyfriend drive the vehicle back to his residence. the vehicle was taken to local dealer salinas valley ford lincoln located at 1100 auto center cir, salinas, ca 93907, (831) 444-4444, where it was diagnosed with needing the rack and pinion to be replaced. the vehicle was not repaired. the manufacturer had been informed of failure. the failure mileage was unknown.

Vehicle was parked, upon entering and startup received a message regarding power steering failure

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle was parked at a gas station and while starting the vehicle, the power steering assist warning light illuminated and the steering wheel became difficult to turn. the contact stated she turned off the ignition and waited before restarting the vehicle and the steering wheel functioned as designed. the contact stated she continued to experience the failure during the day. quirk ford (540 southern artery, quincy, ma 02169, (617) 770-0070) was contacted and made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer had been informed of failure. the failure mileage was approximately 100,000.*dt*jb

While driving in traffic on a city street at about 45 mph, the brakes stopped working so that we were unable to fully stop safely. there was smoke coming out of a tire and burning inside of the wheel. the abs system suddenly stopped working and we were lucky that we didn't hit anyone.

The airbag light came on for the first time wednesday, october 7, 2020. i started my car after being parked at work for 9 hours. no one was parked next to me, no damage on my car either. i am the original owner of the vehicle. at some point in the last several years (4 or less) i took my vehicle to sunset ford in sunset hills, mo for a recall of some sort. the only other problem i've had with my car is the front passenger seat shakes. the bolts keeping the seat to the frame of the car are tight. so i'm not really sure of the iissue.

When my wife got in her car to go to work, the driver door would not latch. when pushing the door all the way to the closed position it appeared as if it was shut, but there was never any force holding the door in place. we managed to get the door to appear closed by me pushing it shut and her hitting the lock button from the inside. at this point, if she only pushed out a little bit on the door, it seemed the latch would hold. however, she told me it flung open when she made a right hand turn to drop it off at the mechanic's. this happened without warning. there has a never been any problem with the latch of the driver door. this vehicle was stationary when we discovered the issue.

Despite a recall (recall 15s18), power steering fault alert shows up unexpectedly, as well as service advancetrac (traction control system). in the middle of driving (in motion) on a highway getting off to a city street, i get the alert indicating service power steering. when stopped at a red light, i attempt to turn off and turn on my vehicle to get rid of the alert, but doesn’t go away. when attempting to leave my residence, i unexpectedly received a “power steering assist fault” message, resulting in my steering wheel becoming increasingly difficult to turn, rendering my vehicle inoperable. this is unsafe and needs to be addressed accordingly.

I lost the control of power steering and error message appear on the display while driving on the road going about 30 mph. after taking the car to the dealership i was informed that the power steering control module had failed and my car was excluded from the recall and i needed to pay $2000+ to repair this issue.

Failure of the throttle body and motor assy. t\internal fault code p2112 caused the power on car to go to limp mode. this created a dangerous situation at highway speeds. the item has been flagged in february 21, 2013 nhtsa action number: pe13003electronic throttle body malfunction nhtsa action number: pe13003 ford has failed to correct the issue on my vehicle. this occurred 17 aug 2020. the vehicle was at 152,000 miles and had been serviced regular by ford since purchase in 2011. this issue should have never occurred. i had stopped at a light and made a right turn on to expressway in rush hour traffic. with no acceleration this became a dangerous situation very quickly. i expected to accelerate to 45mph but could barley creep to 20 mph max.

Heater/defrost blower speed controller and associated wiring failure causing wire smoke coming out from under dash board. if i didn’t turn off climate control, i suspect it could have escalated to an electrical fire. without defrost working, it is hard to see out of windshield.

At around 125000 miles i was driving on a city road around 20 miles per hour. i hit my brakes and the brake pedal went to the floor. i parked the vehicle and pumped the brakes while the vehicle was off and the brake regained full pressure. i took the vehicle to pep boys and then to the ford dealership. neither auto shop could find anything wrong with the system. at about 130000 miles i was on an exit ramp slightly turning my vehicle and attempted to brake at about 30 mph, the brake went to the floor again. i was not able to regain pressure in the brakes. i took the vehicle to pep boys, they told me the master cylinder and brake booster need to be replaced. i had a mechanic replace both parts. the brakes still didnt work. the vehicle is currently with ford, they state the master cylinder is leaking so that part needs to be replaced and the system needs to be flushed. i see many complaints about the same issue with this vehicle and other years of the ford fusion. not sure if this will be a solution to the issue.

Not sure the power steering or electronic assist is out & it sucks i tell you

Service power steering light illuminated, total loss is steering while i was driving.popping sound. very dangerous. goes in and out, sometimes works then suddenly while driving it stops working.

I got the the display message when i started the car the next morning after driving the car the previous day and the steering has been difficult to use since that time

Tl* the contact's daughter-in-law owns a 2011 ford fusion. the contact stated that his daughter-in-law's vehicle loss power steering while driving at 35 mph, with an unknown service light illuminated on the instrument panel. the contact stated that the failure occurred after retrieving her vehicle from vic bailey ford (501 e daniel morgan ave, spartanburg, sc 29302) after having her vehicle serviced for nhtsa campaign number: 19v001000 (air bags). the contact's daughter-in-law drove the vehicle back to the dealer where she was informed that there were no recalls on the vehicle. upon investigation, the contact linked the failure to nhtsa campaign number: 15v340000 (steering). the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was 183,919.

Brakes very soft at low speeds. very difficult to stop!

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving 35 mph, the steering lost power. the power steering assist disabled light illuminated. the contact called the pittsville ford dealer, located in pittsville, md, where it was stated that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was 103,000.

On aug 1st my wife experienced a loss of power steering assist upon starting the vehicle while stationary. the dash indicated a service required to the power steering system. the vehicle had previously experienced identical symptoms back in august of 2018. following that first incident, the vehicle was diagnosed & repaired at quirk ford of augusta maine in accordance with the 15s18 recall. the power steering rack was determined to be faulty. the dealer replaced the power steering rack and reprogrammed the pscm.

When pulling into work i got a warning on my car saying “service power steering now”. i went to leave from work the next morning and i wasn’t able to steer. a friend of mine took it to a local shop that his friend owns and he plugged it into the computer. a part on my rack and pinion needs to be repaired. i had noticed that there had been previous recalls for the power steering and i have only had my car since 2/28/2020.

Ii was in a parking lot and pressed on the brake pedal and it went to the floor and did not stop the car. i had to pump the brake pedal to get the car to stop. i had to continue to pump the brakes any time i tried to slow down or stop the rest of the way home. i stopped driving the car as the brakes are now unreliable but i am taking it in to the dealer today for repair. when the brakes stopped working the abs light came on.

While driving the car i found there was no longer power steering. the light for the power steering assist fault came on

The power steering went out when i was driving. this makes the car very difficult to steer and makes tight turns impossible. i fear that this will cause great difficulty for drivers, especially those with upper body strength issues, as they may not be able to control the vehicle or make turns. i was in a parking lot at the time, but if this happened suddenly at a high rate of speed, it may cause an accident.

While on the highway driving 55mph a grinding noise came out of the front of the car and caused the car to come to a sudden stop. i put the car in park and back in drive making it to a parking lot where it was acting like the brake was being engaged and disengaged. got.it to an independent service shop and it was determined that the ptu was bad causing the car to stop all of sudden. this is a known problem with the ford awd family ot vehicles.

On 7/23/20 i started my car and the message appeared "power steering assist fault" and i couldn't turn the wheel. i turned the car off and when i started it again the message didn't come up again & the steering worked. i saw there had been a recall for this back in 2015 but i never got a recall notice. without a recall this repair is $1800.

I purchased 2011 fusion 8 mos ago. currently has 56k miles. steering has become an issue while driving, making it difficult to navigate turns without warning. while the 2011 fusion does have a recall, my vin is excluded. i contacted ford who essentially indicated they do not stand behind their vehicle. dealer cost to repair: $2800.

Loss of power steering assist. vehicle seems to be on manual steering, loss of steering after car start, diffifulty sometimes turning and it makes noises. vehicle steering will freeze often and will get power steering failure message when idling. it is difficult to steer at regular city speeds and i dare not attempt to drive on the highway for fear i will lose control. this is a primary mode of transportation for me to work and school. a recall of this nature was released on a large number of 2011 ford fusions, however, dealership states my vin does not qualify for the recall even though the same symptomology is present.

Hi, my name is [xxx] and i own a 2011 ford fusion. in november of 2019, i noticed my brakes acting differently almost in an instant. everything was fine and normal when i stopped my car and when it was time to go again, i immediately could sense a difference in the performance. i drove it around for a while and was aware i was having to pump the pedal to get it to stop the vehicle. it was frightening to get used to because the first couple times i would pump nothing would happen and then it would catch up and work partially. enough to stop the car but with much more difficulties. i told my family what i was experiencing because i was using my car for my job as a doordash delivery driver. they told me with as much driving as i have to do, that i don’t need to be on the road with this issue. long story short, my brakes still aren’t repaired. i’ve spent close to 3,500 on repairs between 3 different mechanics. i even took out a $1200 loan for one last shot and it got me know where. so i am having to pay around $1800 back to the loan company. i still owe money to my mom, grandmas, and grandpas for helping. a little over a thousand to each and i have to pay off the loan. the worst part is i have not been able to work since then. so i have no work history or proof of insurance since then. i am also getting mail saying i owe $367 by august 2nd or they will repo my car. i wish i could just get this repaired so i won’t have to lose the car after all this and still pay what i owe on it, also messing up my credit. also having paid way more then the car is worth. and there are many complaints of the same sort with other owners of this make and model. it’s just been an extremely stressful situation for me and my family. my family has even begun to be upset with me because the money invested wasn’t worth anything and i have no way of paying them back. i live on my own rent information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc *tr

While driving, brakes will intermittently have excessive travel. car eventually does stop but it does require increased pedal travel and increased effort on the driver's part. sometimes it is self correcting but currently it is still happening and has not self-directed. the last time it happened we were on the interstate and hit a pothole. after we had the pothole the braking issue began. i believe it has something to do with the abs system. this has been happening for over a year but it usually self corrects. it's been almost a month and it has not corrected itself yet.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle loss power steering functionality with the power steering assist warning light illuminated. jc lewis ford located at 9505 abercorn st, savannah, ga 31406, (912) 210-5676, was contacted and informed of the failure. the manufacturer was made aware of the failure and referred the contact to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 165,000.

The car is very unsafe.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving approximately 55 mph, the power steering assist warning. the vehicle was taken to thoroughbred ford located at 8501 n boardwalk ave, kansas city, mo 64154, to be diagnosed. the contact was informed that the power steering gear and pinion were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the nhtsa campaign number: 15v340000 (steering). the failure mileage was 184,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the vehicle loss motive power and stalled. the failure recurred on multiple occasions. the vehicle was towed to an independent mechanic. the cause of the failure was not determined. bill knight ford located at 9607 s. memorial dr, tulsa, ok 74133 and the manufacturer were notified of the failure. the failure mileage was 140,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while her mother was driving, the power steering assist warning light illuminated. the driver coasted into a rest area. while attempting to leave the rest area, the vehicle loss power steering. the driver continued driving to the residence however, the vehicle was difficult to steer. the vehicle was towed to white ford, llc located at 175 old farm rd, roanoke rapids, nc 2787, to be diagnosed. the contact was informed that the steering gear needed to be replaced. the vehicle was also taken to an independent mechanic who stated that the steering gear overheated due to the closeness of the exhaust manifold to the rack and pinion. the vehicle was not repaired. the failure millage was 137,863.

Tail light melts within its housing while driving.

Loss of power steering when in motion. service power steering system now service advantrac system lights come on

The car gave a power steering assist fault indication. the dealer diagnosed a bad steering gear. the steering gear had to be replaced. this problem has been found on other fords with this electronic/electrical steering. a fusion model was subject to a safety recall. this issue is a definite safety issue and should be general recall for all fusions and fords with this type steering.

While driving the power steering failed and said power steering assist fault. also the stability control system is showing. i know there were recalls on the 2012 ford fusion in 2015. this has happened 4 times to me and almost caused an accident while driving with my children in the car. 3 times it failed then came back working but now doesn’t work at all. this is my only form of transportation and i need to have the recall honored on this car. i raise 2 of my grandchildren and i do not have $2000 to fix this problem. thank you

While driving to a stop i braked and all abs , traction control, etc lights came on suddenly and brake pedal went all the way down and couldn’t stop. so i pulled emergency brake and skid into traffic , luckily missed other vehicles

2011 ford fusions were recalled in 2015 for sudden loss of power steering. my 2011 ford fusion was not included in the recall, but should have been because last winter i suddenly lost power steering while in motion, turning in a parking lot. fortunately i wasn't going fast at the time, and i was able to safely stop. the auto shop used "tsb 11-11-03" that was published on nov 3, 2011, which indicates the ford motor company knew about high friction issues in some control arms that can cause the power steering to fail. the auto shop followed the service procedure specified in tsb 11-11-03 and replaced both control arms, which fixed the problem. since the known service procedure fixed the known problem with the power steering, i presume my 2011 ford fusion should have been included in the recall from 2015, and perhaps other excluded 2011 ford fusions could be in jeopardy of their power steering suddenly failing, considering mine didn't fail until november of 2019.

2011 ford fusion sel, 97,800 miles. break pedal excessive travel incident # 1, approximately april time frame. brake fluid flush was performed. incident # 2, 7 weeks later, driving straight road decelerating from 45 mph and braking for a red light with cars ahead, pedal went to the floor, finally caught at bottom. vehicle is now at ford dealer, recommendation was to replace abs hydraulic control unit at a cost of $1,000.00. repairs are proceeding. this appears to be the same issue identified in safety recall 19s54 - anti-lock brake system hydraulic control unit valve function - 2006 - 2010 for lincoln & mercury. under nhtsa complaints for 2011 ford fusion - service brakes (and hydraulic), 98 cases are registered with a very high percentage of the cases identifying excessive brake pedal travel. i personally feel that 2011 and possible 2012 model years should be included in the recall. failure mode was identified as hydraulic control valves within the hcu experience corrosion and become stuck. the brakes operate fine when they are working, but the vehicle can not be trusted due to the brake system intermittent behavior.

Power steering assist failure. my power steering has failed several other times in the past 6 months before the noted date of this complaint (06/21/2020). the remedy always was the same, turn off the vehicle and restart it. this time it has failed for good. since ford does not have an active recall for my vin number i am forced to pay out of pocket to replace a faulty part. i have scoured the web and seen numerous complaints by others ford owners about this same issue. they more or less say the same thing "nobody can help us". i believe that ford has cherry picked which vehicles they wanted to issue a recall for, in order to do the bare minimum. please help. your time and consideration in this matter is greatly appreciated. thank you [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

I was on a highway interchange going around a loop approximately 30 mph when my power steering assist cutout. the power assist fault and the service advancetrac warnings showed on the dash. as i came to the end of the turn i nearly oversteered due to the power steering cut out. i contacted ford about it since it is a known issue that has been recalled on many of the 2011-2013 fusions. no recall was ever issued to my car, even though it was affected by this issue.

My car said. service power steering and service advance trac. then not even 5 minutes later i could no longer turn the whe and hit a curb and broke my rim. i was not going over 35 mph and can not turn the wheel at all. now it says service power steering now

Brakes intermittently do not completely engage after vehicle is initially started. brakes feel soft and feels like anti-lock brakes engage. problem lasts about 30-45 seconds after vehicle is started.

I started my vehicle and received message the power steering is disabled. contacted ford and they voluntarily replaced module in 2015. will not repair now .

I've had to replace all the lug nuts now on this car due to swelling and corrosion. this is ridiculous. i've already had to replace over $3000 of steering gears after only owning it for two days when i bought it. *tr

While turning and going slow the steering makes a very bad creaking sound that is impossible to ignore. have noticed many other people with the same problem on fusions and nobody knows a fix. i’m not sure who will see this but if it is taken into account ford needs to recall these as it is very common with fusions from 2010-12. *tr

Power steering stopped working while my wife was driving home on 6/11/2020. she was on a public road when she was unable to turn the steering wheel easily. "power steering assist fault appeared in the display. *tr

Power steering default -wheel locks -this keeps happening-i ran into a ditch once-once i was getting on interstate-took it to ford dealer and was told they couldn't get code-i really dont' know what to do now because this keeps happening-i see this is a common problem with this car-when you call corporate they act like it's all your fault. i'm 67 years old and this is very stressful for mean-im afraid to drive my own car-i feel like it's become a death trap and no body is doing anything!!! does somebody have to die before ford will be held accountable? my vehicle has always been moving -either im backing out or driving.

I own a 2011 ford fusion hybrid, it started making a grinding noise when turning mentioned it to my local ford dealer mechanic who couldn't get it to replicate. that was on 7/16/18, he recommended an alignment. had that done on 7/31/18.i was notified of an airbag recall, and waiting on parts to have it serviced. then at oil change in aug 2019 i mentioned that the noise is occurring more frequently worse when turning louder the faster. he again couldn't get it to replicate however told me the power steering computer was on a recall for reprogramming. on 10/10/19 i had recall 15n01 epas steering efforts reprogram power steering control module done. after getting it reprogrammed the noises completely stopped. its been less than a year and the noise is back and louder than ever.... but without dash lights on its not covered by recall! *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the power steering assist failure message displayed on the instrument panel. the steering wheel became difficult to turn in either direction. the vehicle was turned off and restarted and the vehicle operated as intended. the contact stated that the failure was intermittent. the vehicle was taken to razzair ford located at 1300 auto center dr, merced, ca 95340 to be diagnosed. the contact was informed that the steering rack needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Power steering assist fault - adavancetrac service vehicle looses all power steering. has only happened when in parked position but unable to drive without power steering and does not reset. could cause serious injury or death. there is a recall for the same issue but not this vin# this vin# should be included. *tr

The car has the exact same issue as in rmisc-19v904-0442. brakes get spongy and ineffective after abs activation due to a sticky valve. ford needs to expand this recall at least to 2006-2012 and probably also to mazda3's which use the same brake parts. there are numerous reports of this issue occurring on 2011 fusions which are largely the same as the 2010's. *tr

Air bags did not deploy in 45 mph front end t-bone crash to the front passenger side of the ford fusion. the 2011 ford fusion was previous repaired for the takata air bag fault but failed to deploy causing my wife nerve damage and additional injures that are still being evaluated. please investigate the fault as i have seen numerous reports / complaints from others with this same issue / the air bags still not deploying after the fix.. thank you*dt*jb *tr

Took car in for passenger air bag recall, got the car back and now the passenger airbag light not working properly and they want to charge me $1000.00 saying it's the passenger set sensor needs to be replaced and it's the whole bottom passenger seat. it was fine till the recall issue for the passenger airbag. please help us as this is with every car with the same recall having the same problem. *tr

I was driving straight on a residential street and brakes all of a sudden were not working properly. they went all the way to the floor and all the warning lights came up on the dash. had to pull over and have vehicle towed. this had also happened a couple days before in a parking lot where i was able to pull over and get vehicle stopped. i waited a while and when i turned the vehicle back on the problem was no longer there. when it happened the second time i no longer felt it was safe to drive so had it towed to a ford dealership. it was repaired and i have not had another issue.

My ford fusion hybrid has recently stopped working as a hybrid and runs mainly on the gas engine. after reviewing similar problems with this vehicle by other owners, i now understand that the high voltage battery (hvb) seems to be pre-programmed to become inoperable after approximately 9 years even though there is really nothing wrong with the battery. the posts i've read suggest resetting the age of the hvb by using the appropriate hardware and software. my question is why doesn't ford motor co. service department alert customers to this easy fix? *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that when she started her vehicle, the steering wheel was firm. the contact stated that the steering ceased. the contact was unable to shift the vehicle out of park into reverse due to the failure. neither the dealer nor the manufacturer were informed of the failure. the failure mileage was 36,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while her son was driving at approximately 50 mph, the vehicle loss power steering assist without warning and became difficult to steer. the contact pulled over to the side of the roadway and the vehicle was towed to edwards auto sale co inc (3440 blue ridge blvd, west union, sc 29696, (864) 638-3631) to be diagnosed. the contact was informed that electronic power steering needed to be replaced. the contact was also informed that the warranty had expired and that the repair would be at the vehicle owner’s expense. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 179,180.

My ford fusion sport was manufactured in july of 2010 and the anti-lock brake hydraulic control unit has stop functioning according to the autonation of orange park florida service department. this should be covered by safety recall 19s54. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that while refueling the vehicle, there was an abnormal fuel odor outside of the vehicle. the contact stated that there was a fuel leak underneath the vehicle. the vehicle was taken to rc lacy inc. (25 maple avenue catskill, ny 12414, (888)733-2720, to be diagnosed. the contact was informed that the purge valve needed to be replaced. the vehicle was repaired however, the failure recurred. the contact referenced nhtsa campaign number: 15v793000 (fuel system, gasoline) as a solution to the failure. the manufacturer was contacted and informed of the failure and referred the contact back to the same dealer for a second diagnostic test which was still pending. the approximate failure mileage was 170,000.

Driver door won’t open from the inside

Would lose power steering in the middle of driving. steering wheel becomes tough to steer. looked it up pscm recall. had repaired at ford dealer. says i’m not getting reimbursed because car wasn’t made in certain factory. my car was manufactured the same timeframe of the recall also. the recall needs to be opened up to more manufacturing plants. it’s the same problem. get this. even the repair that ford dealer made. year down the line failed again. i have all the documentation. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated the vehicle was serviced under nhtsa campaign number: 15v340000 (steering), however the failure recurred. the contact stated that while driving at various speeds, the vehicle loss power steering assist, which caused the vehicle to be difficult to steer. the contact stated that the failure recurred on several occasions. the service electronic power steering assist message was displayed on the instrument panel. the vehicle resumed normal operation after the vehicle was turned off and restarted. the vehicle was taken to johnson brothers ford located at 7455 s general bruce dr, temple, tx 76502, where it was diagnosed and the contact was informed that the steering control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 167,000.

Driving on highway make a turn steering locks up engine stops have to pull over after a while starts and drive to work or home never know when it'll happen...

Whenever i try to make a left or right turn my dashboard lights up reading “power steering assist fault” and my steering wheel locks up and i can not turn or do anything unless i turn off my car and turn it back on. sometimes i would have to constantly do this till i can drive. i always notice whenever i have my ac on it makes my power steering assist act up. *tr

The driver front seat heated seat isn’t working . it got really hot burning my bottom and then shut off and never came back on . when you push the button it comes on and then immediately shuts off . the passenger side still works .

My 2011 ford fusion steering went out while i was driving on us 19 port richey by main st almost causing me to be involved in a accident i contacted ford of port richey they made me an appointment on 4/20/20 which i took my car for service it is still in the garage over 2 weeks later to tell me on 5/ 4/2020 that the recall was fixed at another garage in 2016 i contacted the other dealership which was flammer ford of spring hill they tell me all they did was reset the programming in the steering so the steering gear was never replaced now i am again having problems i have contacted ford higher up from the dealership and there saying because it was replaced once and due to miles they are not gonna fix it ..a recall does not have a expiration date and it is a defect in the vehicle i am trying to get this taken of and i am not having any luck its only fair they fix there defective part god for bid i would of been in an accident .so i am asking for ford to fix the steering recall number 15n01 or 15s18 both related to the steering. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving approximately 35 mph, the power steering failed and the steering wheel became very difficult to turn in either direction. the power steering assist fault was displayed on the instrument panel. the cause of the failure was not determined. the local dealer greenway ford (9001 e. colonial dr. orlando fl) was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was 155,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the driver's side door failed to open from the inside. in addition, the door latch was not flushed to the door panel. there were no warning lights illuminated. the contact called mike castrucci ford located at (1020 oh-28, milford, oh 45150 (513) 275-1048) however, the vehicle was not diagnosed nor repaired. the manufacture was contacted and informed of the failure. the failure mileage was 60,082.

I turned the car on and in the left hand side of the dash it read service power steering then the light went off. didn’t come on again for 24 hours then this morning and 3/25/2020 i was headed to the dr and when i started the car the steering wheel was tight and the message appeared again so i cut it off and when i started it again it disappeared and has been fine for now. i noticed there were recalls for this issue and when i checked my vin it said 0 recalls i just bought this car on 11/06/2019. please help

We were stationary at a red light at a 4-way intersection. a car from the opposite direction (coming towards us) ran the red light and hit us head-on doing approx. 50 mph. the passenger airbag in our car did not deploy during the head-on collision. the driver's airbag did deploy. i was in the passenger's seat and suffered numerous injuries due to the airbag not deploying.

Driving down the interstate in my 2011 ford fusion se 2.5l and a message came on the dash saying service power steering. the steering wheel became hard to turn. i went to the ford dealership and they said that 2011 ford fusion steering rack was recalled but when they put the vin into their system they said that mine wasn’t covered under the recall. it’s a $1500+ repair. but why wasn’t all 2011 ford fusion covered under that recall. the recall number is 15s18. and it does everything that this recall lists....

I am having power steering problems. this problem has occurred two times since i’ve had possession of this car from june 29th 2019 to our current date and year now. the first time this occurred, i got in my parked car, turned the car on and noticed that power steering now was flashing on my car. i didn’t know what that meant so as i proceeded to drive the car i couldn’t move the steering wheel. it was extremely hard and still. the next day i had it towed to a repair shop to be fixed. that was back in october of 2019. so on february 14 2020 i had my brother drive to the gas station for gas. on his way out the steering wheel began to get stiff again making it hard for him to steer it. he managed to make it back home safe considering he didn’t have to drive far. this is a very dangerous matter and i’ve never had to go through anything like this with previous cars! please help or provide answers to resolve this matter! i haven’t even had this car a whole year yet and this is not acceptable!

Whenever i make a certain turn my wheel locks up and i can no longer turn without wrestling my wheel to turn. my dashboard starts to go off and i get a message “power assist at fault”. i would have to turn my car off and on a couple times for me to be able to drive again without any issues. it gets worse when i’m about to pull out from a parking spot, that’s when it mainly starts.

Power steering assist fault message came on and the vehicle has no power steering, this problem started while i was driving the vehicle on a city street, extremely difficult to turn the vehicle almost hitting 2 other vehicles, this vehicle has 40,000 miles and has always been kept inside a garage, it is a well maintained vehicle

While driving approx 25 to 35mph my service power steering and service advancetrac light came on at the same time, after turning the ignition off then back on then the car no longer had power steering and showed service power steering now and service advancetrac dealership replaced rack and pinion control arms, and checked all electrical connections and cannot find the problem

Two weeks ago i noticed after starting the car i didn't have any power steering for few seconds, then it worked fine. a week ago when i went to start it , i had no power steering and the power steering assist fault lit up on the dash. i turned the car off and restarted, and everything was fine, no fault light and steering worked fine. it did this couple more days until march 13, 2020, no power steering at all, not even after restarting. i'm very lucky this didn't happen when driving. i'm sure there would have been an accident. i took it to reineke ford in findlay, oh, and they said it needs a whole new steering rack, and my car is not covered in the recall since my vin didn't match the one's they are covering. my vin shows my car was made in mexico. i don't understand how ford can cover some 2011s, but not mine that has the exact same issue. i hope my care will be included in the recall soon. it cost me $1,800 to fix. if you are reading this and you have the same problem, please file a complaint.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at 60 mph, the power steering ceased to operate as the steering assist warning light illuminated. upon investigation, the contact discovered nhtsa campaign number: 15v340000 (steering) however, the vin was not included. the contact spoke with jim hudson ford 1201 w main st, lexington, sc 29072 and dick smith ford of columbia 7201 garners ferry rd, columbia, sc 29209 who both presented estimates for a diagnostic to be performed on the vehicle. the vehicle had not been repaired. the manufacturer was notified of the failure. the failure mileage was approximately 80,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the power steering became difficult to operate without warning. the contact took the vehicle to an independent mechanic where they replaced the rack and pinion. the vehicle was repaired. a dealer was not notified of the failure. the manufacturer had been notified of the failure and offered no assistance. the failure mileage was approximately 120,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving, the steering wheel ceased. the contact stated that the power steering warning light illuminated, service soon and the traction control warning light were also illuminated. the contact also that while the vehicle was being reversed the steering wheel ceased. the contact called woodhouse ford south located at (2288 osage ranch blvd, plattsmouth, ne 68048) and informed the dealer of the failure. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 71,000. the consumer stated the power steering angle sensor failed. the entire rack and pinion was replaced. the vehicle's vin was not included in the safety recall.*js

My wife was driving our 2011 fusion and the power steering light came on and the warning light stated to service the power steering immediately . the steering locked down where she could no longer control the car so she pulled over and i had the car towed to the local ford dealer : stokes hodges ford (1850 jefferson davis hwy graniteville, sc 29829) at my expense. they checked and confirmed that this power steering recall was applicable to our fusion and would install it. the service department called me back later in the week and said that they could not replicate the issue and that the car showed no code therefore they could not install the recall parts. my wife almost had a serious accident because of the power steering issue so she is afraid to drive the car again due to her close call with an accident. i furthermore called the ford motor company office for issues like this and they agreed with the ford dealer and ignored me. the bottom line is that i insist that the recall be installed before we drive the fusion again. . the vehicle was in motion . the problem occurred while turning on a highway onto another at a stop light.. the recall consists of replacing a steering gear and an electronic steering assist system is what the dealer told me. i brought the car new and was never notified by the ford motor company about this issue. please help as soon as possible so we can use the car again without being scared . i found this information on the ford motor company recall website :1field service actions: epas steering efforts thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Power steering failure, as described in ford recall 15s18, ntsa campaign 15v340000. vehicle alerted that power steering needed to be serviced while in motion to a highway on-ramp. no issues with control, exited highway and returned to residence, parked. attempted to drive vehicle an estimated hour later, and had a complete power steering failure at ignition. vehicle alerted "service power steering now". original recall work was completed in 2016 @105k, now @ 170k complete part failure, >65k on new part... ford states work/part warranty only valid for 12mos, yet new product they want to sell me carries a lifetime warranty... $2500 fix for a known issue.

The power steering suddenly freezes and makes it impossible to turn the steering wheel.. this is the 4th time it has happened. today it happened in a driveway, not ours. there was a warning that flashed, power steering assist fault, as shown below. wife turned the engine off. waited a few seconds and turned back on, no warning and steering wheel turned.

Our 2011 ford fusion’s electronic power steering failed and locked up. ford has recalled 455,000. our make,model, and year match but ford tells me our vin does not. this is a horrific safety issue. no warning it just goes out. ford told me just to keep my receipts and maybe your vin will be added to the list. and maybe get reimbursed. this can be over 2500.00. to fix. one vin is covered one is not. the replacement parts through ford have been updated as to fix the problem. they didn’t tell anybody they did it in a unethically. if you buy yours part(s) from day napa. you could have the say horrible problem. how is that even right.*dt consumer had power steering angle sensor replaced.*jb

2011 ford fusion. consumer writes in regards to hydraulic brake control unit. *ld the consumer stated the vehicle should have been included in the recall. the consumer requested to be reimbursed for the repairs. *js

Tl* the contact owns a 2011 ford fusion. the contact stated that the rack and pinion steering was replaced by the dealer sheehy ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 298-0793) on 11/15/19. the vehicle had been hard to steer in making turns. after the repair the tie rods also malfunctioned. the contact suspects the repair on the rack and pinion steering caused the new issue with the tie rods. the manufacturer was notified and a case was opened as well as the contact was referred to nhtsa. the failure mileage was 98,947. *bf*jb

Message on dashboard reads power steering assist fault, then a loss of all power steering. power steering loss occurred once while backing the vehicle and another while in forward motion at about 40 mph on a highway.

I was driving about 5 mph on a street when my brakes failed and the control panel started blinking about abs failure. i was able to stop the car using the hand emergency brake. i turned off the ignition and restarted the car and drove maybe 100 feet when the same problem occurred--brakes failed and control panel started with warning. i was able to stop car again with emergency brake. no damage to anything or anyone. this same problem happened about 4 years ago with this car--i took to a ford dealer who could not find anything wrong with my brakes or the computer software for the abs. i feel lucky i have not been injured because i was driving slow and could use my emergency hand brake, otherwise i would have hit another car or object without brakes.

Tl* the contact owns a 2011 ford fusion. the contact stated that upon starting the vehicle, the power steering assist warning light illuminated intermittently. the vehicle was restarted and the warning light disappeared. recently the vehicle was started and the power steering failed to operate as designed. the vehicle was taken to several independent mechanics and to (bergstrom ford lincoln of the fox valley, 525 s green bay rd, neenah, wi 54956) and (kayser ford 2303 w beltline hwy, madison, wi 53713) where the contact was informed that the failure was due to a software failure. the contact referenced the failure to nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the approximate failure mileage was 145,000.

When i put my car in reverse from a parked position, the sensor for the power steering electronic steering assist warning light comes on and i struggle to turn the wheel. i have to shut my car off and let it set for about 20 seconds and then i can drive. sometimes it takes me turning off my car twice. it has only happened when i put my car in reverse.

No power steering assist. says "power steering assist fault" and steering is difficult. vehicle was in motion

Vehicle not able to stop immediately. brakes went to floor. january 22, 20120 pulley noise in engine continuously where air conditioning belt is placed.

Tl* the contact owns a 2011 ford fusion. the contact stated while her nephew was driving at approximate 60 mph, the vehicle lost power steering functionality and drifted to the right of the road with no warning lights illuminated. the contact’s nephew was able to power off the vehicle however it took several attempts to restart the vehicle. the vehicle was not taken to a dealer or an independent mechanic for a diagnosis or repairs. a dealer was notified and informed the contact the repairs to replace the electronic power steering would be $2,000. the contact referenced the failure to nhtsa campaign number: 15v34000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 159,000.

The electronic power steering has completely failed. the safety issue this caused could have been easily catastrophic. growing up in non-power steering years i know the effort it took to steer, especially when not moving. however, our 2011 ford fusion , since the electronic power steering failed you can hardly turn the wheel at all. i am thankful my wife was not going at interstate speed and trying to exit when this happened. i looked on consumer report to see if any others or if any recalls were reported. i found that 445,000 were recalled by ford, 2011-2013. many models were recalled for this same problem. however, when i called two different dealerships they said our 2011 was not covered. the dealership said it was only those with certain vin numbers. so, our vehicle not one of the 445,000 recalled, has the same problem, same safety issues is not covered. ford knows there’s a problem, but they are failing to admit it. we have just over 71000 miles on this vehicle. like many other before us i am counting on the ntsb to encourage ford to do the right thing and recall these faulty unsafe electronic power steering units and replace them. when you have 445000 problems you have a problem. the incident happened on a secondary road as well as stationary parked. i’m glad i was test driving it for my wife no way could she could of turned the wheel. thank you

Power steering assist falt fault notice displayed intermittently at startup normally clearing with 2nd start. this eventually resulted in total failure of the power steering.

I started my car up and the warning came on saying power steering assist default.i can not turn the wheel it is very hard to steer.i brought this car used from the ford dealership on 09/24/18.my car was stationary but it could have happen on the highway i am glad it did not at 70 years old i thank god.it is the electric power steering assist in these ford cars and they are dangerous i want my car fixed by ford.

We have a 2011 ford fusion according to consumer reports ford recalled 445,000 fusions and other makes and models for a electronica power steering failure ours has done this now this vehicle has 71,000 miles on it is all and you cannot turn the steering wheel i don’t even know how i’m going to get this vehicle to get repaired i called the my local ford dealership and they said the consumer reports really doesn’t know what they’re talking about because they only take a select few vin numbers that they have this problem or this problem part and of course our vehicle did not have the problem part even though our vehicle is acting in the same manner as those that do so the ford motor company is basically covering up probably thousands of vehicles that are out there right now that could cause accidents could cause fatalities could cause some major safety problems because if it goes out when you’re driving it you cannot hardly just barely turn the steering wheel you’re in a bad shape i am a 100% disabled american veteran and this is very difficult for me to even try to turn the wheel i understand that the ntsb and the dot of the federal government are investigating forward on this problem i hope you continue to do this and see that this is a safety problem this isn’t like a a leaky valve cover gasket this is a safety problem that’s going to cause people to be killed i hope and pray that you will continue to push forward in this matter because i’m not having any success at all at the consumer level i am thankful that president trump is in office that he believes in the people so i hope and pray that his departments fight for the consumer i appreciate your time

Electronic steer assist fault warning came on while son driving vehicle and power steer when out and he lost control and almost crashed

Last night while driving thru the city, a dashboard light came in indicating there was a problem with my power steering and it became very difficult to steer my car. when i turned the car off and then restarted it, the steering was normal, but a few minutes later, the steering stiffened again and the warning light came back on. luckily, i got home safely, with a lot of effort. but, thus is a very dangerous malfunction. i understand that there is a recall on this issue, but my vin isn't included. why?

Tl* the contact owns a 2011 ford fusion. the contact stated that while his daughter was driving at about 30 mph, the steering assist warning light illuminated. the driver pulled into the parking lot and the vehicle experienced the power steering failure. the contact called the charlie henderson ford, inc. located at 105 u s 90, waveland, ms 395760 and was informed that the vehicle was over the mileage and therefore not covered by a warranty program. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vehicle was not covered. the failure mileage was approximately 192,000.

As a i engage my brake to come to a stop or slow down my brake sinks all the way to the floor. at times my abs will engage if i'm coming to a sudden stop, only on the left driver side. my left driver side tire is showing wear from this event happening quite often. at other times i've had close call accidents due to my brakes not engaging like they should. my yearly inspection is also getting difficult to past by having this brake issue. as far as i know 2006- 2010 models have had a recall due to similar incidents. my 2011 fusion was manufactured in february 2011 and could have the same parts used. i've looked into the problem before the recall was put in place for the older models and many ford owners report the brake abs pump being the problem. i've changed my brakes and calipers to see if any would fix the issue but the problem remains the same.

Tl* the contact owns a 2011 ford fusion. the contact stated received nhtsa campaign number: 13v227000 (fuel system, gasoline) and the vehicle was serviced at kirk auto company (235 state hwy 7 frontage rd, grenada, ms 38901). the contact stated the fuel tank was leaking fuel onto the ground. the contact also mention while driving approximately 5 mph the steering wheel was difficult to maneuver with the power steering warning light illuminating. the contact stated that the fuel tank was still leaking fuel as the vehicle was taken back to the dealer for service. the dealer diagnosed the failure as a cracked fuel tank that needs to be replaced. the contact mentioned that she sustained injuries to the right hand that required medical attention. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 234,069.*dt*jb

Tl* the contact owns a 2011 ford fusion. the contact stated that after starting the vehicle the power steering assist fault warning light displayed on the instrument panel and the steering wheel became difficult to turn in either direction. the failure occurred on multiple occasions. the cause of the failure was not determined. the local dealer and manufacturer was not notified. the failure mileage was 125,000.

Service power steering light came on while driving on the street and it was hard to steer the car.

Brake pedal goes to the floor, braking distance greatly increases, and the car is not safe to drive. this is the same problem identified in the 2006-2010 recall. please make ford expand the recall to include the 2011 ford fusion

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at approximately 5 mph, the brake pedal was depressed but failed to stop the vehicle. the vehicle crashed into a motor home. the vehicle was not taken to be diagnosed. the contact stated that he was a certified ford mechanic. the contact replaced the brake master cylinder however, the failure persisted. way scarff ford auburn located at 501 auburn way n, auburn, wa 98002, (253) 833-1500, was contacted and informed of the failure. the vehicle was not included in nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer was contacted and informed of the failure. the approximate failure was 140,000.

While pulling out of a parking spot my power steering failed -with no power assist. i shut the car off briefly and restarted it and the steering was normal. the next stop was30 minutes later and the same thing happened except this time the power steering did not return. warning messages, "power steering assist fault" and "service advance track" appeared. looking up recall information, my vehicle's problem exactly matched recall # 15v340000 issued in 2015. however, my local ford dealer stated my car was not included in the recall because of where it was manufactured. the recall seems to be a scam with an "easy out" for ford on this dangerous condition. it should be expanded to cover the real-world ford owners who are stuck with an unsafe vehicle while being told their vehicle was made in the wrong factory to be covered. unless there is an action taken on this scam, we are stuck with an unwarranted $2000 repair bill. and we have no choice other than to try to find user-friendly manufacturers and hope that the nhtsa does its job.

The driver's side lock sticks while using the key fob to open. have to enter through the passenger door and manually unlock the door using the handle and the lock at the same time. lock mechanism will not at all automatically whether inside or using key fob. i've discovered that this is a common issue with 2011 era ford fusions. was not aware when i bought the vehicle in january 2020.

On this saturday on my way to the store i got a alert in the notification panel to service my power steering. i parked in the family dollar parking lot and went in the store and got some power steering fluid but there was no where to put it so i returned it. when i got in the car and tried to pull off the steering wheel wouldn't move. it still wont move now.

I began getting power steering failure error messages about a year ago on my 2011 ford fusion. they would only occur when i started my car, but i would cut the engine off and open the door and the error would go away. a week ago, the error came on and has stayed. i have no power steering and ford is telling me my vehicle is not under recall based on the vin. it will cost approximately $2,000 to repair. i don’t understand how there is a recall for this problem on 2011 ford fusions, but my car doesn’t qualify. how can ford refuse to repair a known issue with this vehicle when they know this is a problem they created when manufacturing this vehicle. if i have to buy a new car, it won’t be with ford which is frustrating because i love my car.

Tl* the contact owns a 2011 ford fusion. while driving at 20 mph, the steering wheel jerked to the left. as a result, the vehicle veered off the road and crashed into the curb. the service power steering now and advance track warning messages were displayed. the passenger sustained injuries to the neck and medical attention was provided. there was no police report filed. the air bags did not deploy. the contact called dutro ford-lincoln located at 132 s 5th st, zanesville, oh 43701; phone number (740) 452-6334 but was not diagnosed or repaired. the manufacturer was contacted who referred contact to nhtsa. the failure mileage was 166,000.

On january 13, 2020 at approximately 5:30 am i, [xxx]., was driving east bound on interstate 40 located in north carolina. i was traveling from exit 47 to exit 123 for work. i was traveling at a speed of approximately 71 mph (posted speed of 70 mph). while driving along interstate 40, just west of exit 86, my 2011 ford fusion hybrid's steering system locked up. at the moment the steering system locked up it forced me off the highway. i was able to prevent the vehicle from receiving any damage by easing on the brakes. it was hard to correct the direction in which the vehicle had began traveling once the steering system locked but i did manage to get it safely stopped. i then got the vehicle turned around and drove it straight to asheville ford. they performed a multi-point inspection in which they determined that the steering system would have to be replaced. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I drove my car to the next town over running errands and my fusion makes an alarm similar to a low fuel but more urgent sounding. the cluster reads servivlce power steering now and service advance trac. i lost power steering/ assistance and with advance trac off i know i have no stability control or traction control. luckily i was driving because i can say with confidence my wife could not have turned the car off the road to safety with it being front wheel drive. we arrived at out destination and my arms were burning from fighting it into a tight parking spot. i left it off for a while and tried again and the service power steering now warning was back. i built up the strength to make the drive back home. entering the road at 10 mph the service advance trac now warning goes off. we made it home safely and i don't want my 3 year old daughter to get back in it until it's repaired. i called ford and they said there was no recall and i did my research before talking to them and i said "how is this not a safety recall, i've read on forums this is a $2000 repair" and he agreed like he knew exactly what my issue was.

Oil, abs, and traction control lights came on. "service advancedtrac" code on dash. no power steering.

Tl* the contact owns a 2011 ford fusion. the contact stated that a recall notification was received for the driver side air bag and taken the vehicle for the repair at theodore robins ford dealer, (2060 harbor blvd, costa mesa, ca 92627, (949) 642-0010). the contact stated after the repair was completed, the technician informed her that the traction warning light was illuminated, the air bag module needed to be replaced and that the air bag module may not deploy in the event of an accident. the vehicle was not repaired due to the repair fees. the vehicle was taken to two independent mechanic for second opinion and was informed that the dealer had to take responsibility. the contact also mentioned that the seat belt on the driver side failed to retract and was loose. the vehicle was taken to an independent mechanic but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 84,000.

I was drivin when my car started flashing service power steering and sevice power trac. the steering got a little stiffer, when i started the car back after putting gas in the power steering was completely out. there is a recall on them from 2010 to 2015, but i have not recieved anything about it and when i search vin it shows there is no recalls. i dont understand why my fusion is not recalled but does have the problem.

Tl* the contact owns a 2011 ford fusion. the contact stated that upon applying the brake pedal, the pedal depressed to the floorboard and had to be pumped repeatedly for the vehicle to be stopped. there were no warning lights that illuminated on the vehicle. the contact first took the vehicle to an independent mechanic where the vehicle was unable to be diagnosed. the vehicle was then towed to another independent mechanic, then towed to terrebonne ford lincoln located at 339 st charles st, houma, la 70360, and then towed back to the original mechanic due to the vehicle being unable to be diagnosed or repaired. the manufacturer was notified of the matter and offered no assistance. the vehicle remained unrepaired. the failure mileage was 165,000. *dt consumer stated he took the vehicle to 3 different mechanics.**jb

Vehicle was in motion when the driver side airbag deployed without warning causing driver to lose control of vehicle and collided with the front of a bank.

Driving home from work. interstate highway. service advance trac light came on. shortly afterwards, service power steering came on. lights on dash showing yellow car swerving. slowed down to make sense of it and steering wheel would not turn without great effort. 1 week before this, service engine light was on and local garage told me the code said problem with fuel cap(which it does not have). now i have looked at recalls and ford says my car was built in august,2010, but vin covered on this recall starts in september, 2010.so now car is disabled and have to pay tow charges to get it home, then to dealership where it lacks being covered by a few days, then almost $2000 in repairs that i can't afford. lucky no one was injured or killed.

To whom it concerns, well first of all i purchase a vehicle from, i don't have the title, so the bank and the dealership got that stuff. next they think they can be rude, lie, and play games, thirdly they said i wrecked when it came off the lot on condition as it was in, but no way. fourthly, they wand to lie and say 2 different store just like the bank does, i've had to put almost a 1000 bucks into the vehicle, and i'm upside down in it, i told the bank this, and the bank said they be contacting the dealership, never happened i asked to take the 1000 bucks off my loan for these services but won't, this why i'm reporting them, next the bank can never decide if they want insurance on the vehicle been harassed by both the dealership and bank, which is first premier bank and frankman motors sioux falls,sd, plus i was suppose to receive a manual for my car never happened, so something needs to be done, if both places of business's want me to be nice, they got to earn it, and do something about this lemon vehicle

I was driving into a left turn at a green light and the power steering went out, luckily i was going slow enough to fight with the steering wheel to make the turn. it could have easily been an accident if i was not aware of cars and how they function. that was about a week ago and now today the same thing happened except i was making a right turn and i was not able to stay on my side of the street because of how tough it was to turn, no cars were around so i just stopped and turned the car off for a min then when i started it back up it was like nothing happened.

When breaking following an abs event, the brake pedal sinks almost to the floor before stopping the car. this condition persists for an indeterminate amount of time (minutes to days) before self-correcting. i have experienced this on multiple occasions over about two years. i have experienced it after hard braking on snowy/icy roads and after hitting pot holes. this appears to be the same condition as reported in recall 19s54 (abs valve may remain open after abs event) which does not cover my car's model year. my mechanic has done the following work which has not fixed the problem: installed new front and back calipers, pads, and rotors, completely flushed brake fluid, and bled anti-lock brakes using instructions in the ford ids scan tool.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the steering wheel ceased with the power assist warning light illuminated. the vehicle was taken to mike raisor ford 2051 sagamore pkwy s, lafayette, in 47905 (765) 447-9444, where it was determined that the power steering control module software needed to be updated. the vehicle was repaired however, the failure recurred intermittently. the contact mentioned nhtsa campaign number: 15v340000 ( steering) as a possible solution to the failure however, the vin was not included in the recall. the manufacturer was made aware of the failure. the failure mileage was 150,000.

I was driving on the highway and then a indicator appeared saying “service power steering now.” i then realized that my steering wheel had become stiff and it had locked up. luckily i was close to home however, it became very difficult to make turns once i got off of the highway. there is currently no recall on my 2011 ford fusion regarding this matter. this is obviously a safety issue and it needs to be dealt with.

My car when put into drive would make a clunking noise and lunge forward, also when up shifting and down shifting it would be harsh and clunk. i took it the ford dealer and they said i needed a rebuilt transmission put in at a price of $5490, because the one in it had to many problems and would cost more to fix then the rebuilt one, so that's what i did the car only had 71438 miles on it.

The power steering just went out saying that it needed to be check and it had just been at a mechanic for another problem with the breaks

There where recalls awhile back. and one it had to do with the fuel system when i did the recall for it a year later i had the same issue took it to ford an they want me to pay over 500 for it when it was a recall the fuel light came on it says check fule inlet. it has disappeared now an the check engine light went away. there was a recall for the power steering. my steering wheel is locking it said that power steering locked. and they said that i cant do the recall. i have a 2011 ford fusion se. and the only recall they said was there was for the air bags. i want to know why i cant get these things fixed. i only have one car on a fixed income i own the car. an now i need answers

Tl* the contact owns a 2011 ford fusion. while attempting to turn left from a stopped position, the power steering seized and nearly caused a head on collision. afterwards, several warning indicators illuminated on the instrument panel. the vehicle was able to be steered to the side of the road and the contact managed to drive home. george coleman ford (47 plaza dr, travelers rest, sc 29690, (864) 834-6090) scheduled a loaner vehicle for the contact and discovered that the vehicle exceeded the warranty by 1,000 miles. the manufacturer was not going to cover the repairs and the entire steering rack and pinion system needed to be replaced. the manufacturer stated that they would not cover the failure even though it did not appear before the warranty expired. the failure mileage was 151,088.

On 5 november 2019 while traveling i-270 in maryland without prior warning my brake pedal went all the way to the floor, and the following warning lights came on: brake, abs, and traction control. this vehicle was extremely difficult to slow down or stop on the highway. this repair cost me $1335.53 and sounds very similar to the ford recall announced on december 19th involving 2006-2010 fusions. mine is a 2011.

Vehicle being driven on dry pavement in a parking lot, driver attempted to stop the vehicle and the brake pedal went to the floor and the vehicle could not be stopped normally. the vehicle continued to roll through the stop sign but eventually came to a stop. intermittent issue has not repeated since but the vehicle has only been driven 30 miles since the incident. seems similar to the just announced fusion recall by ford but the 2011 model year was not included.

Tl* the contact owns a 2011 ford fusion. the contact stated that the check engine indicator illuminated. the contact inspected the vehicle himself and found fuel on the ground. the contact also discovered that the fuel tank was cracked and the canister purge valve failed. the contact mentioned that the fuel tank was capless. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 15v793000 (fuel tank). the vehicle was not repaired. the dealer was not contacted. the failure mileage was 126,000.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 15v340000 (steering). the recall repair was completed by an unknown dealer in woodstock, va. while the contact's friend was driving at an unknown speed, the steering lost power and the steering wheel seized. in addition, the traction control indicator illuminated. the dealer was not contacted. the manufacturer was made aware of the failure and stated that the recall repair was previously performed. the vehicle was not repaired. the failure mileage was approximately 120,000. the vin was not provided.

Two times in the past week my power steering assist fault has popped up on my dashboard and my steering wheel has been locked up. after turning it off and leaving it for a few hours and trying again it’s fine like it never happened. but being it is electrical i can not just put fluid in it. this issue concerns me because i do not know if i will be driving down a highway and all of a sudden it will pop up and lock my steering up or i will be stranded somewhere. since it just pops up and goes away eventually this is a major issue!

Brake failure emulating 2006-2010 recall.. required my replacement of valve assembly and brake fluid . system required professional bleeding of entire system due to the need for special equipment.

There is delay is gear, harsh shifting from park and also while driving. ford dealership fails to service airbag recall and throttle bottle recall. ford says f635 transmission is “service-free” and transmission fluid doesn’t need replaced until 150k miles. at 140k now, my car’s transmission is failing completely. ever since first owning the fusion, the car has rough and delayed shifting through park-reverse-neutral-drive-low and through drive gears 1-6. quite dangerous to have this occur when driving highway speeds through mountains. ford is a criminal company - i want them to buy this junk of a car back from me. absolute garbage company and garbage car.

Vehicle was in motion, driving to work in rain and wet road conditions. depressed the brake pedal to slow the vehicle as it was traveling through an intersection with a puddle on the roadway. i felt the abs engage and the brake pedal pulsate. the brake pedal pressure felt firm prior to the abs engaging. vehicle continued to remain in motion when i depressed the brake pedal again to slow the vehicle. this time the brake pedal felt soft and traveled to the floor board before the brakes began to slow the vehicle. the vehicles stopping distance increased significantly. i was able to drive to work and home, but the brake pedal continued to remain soft and did not engage brakes until reaching the floor. i checked for obvious leaks around the brake calibers, with none noted, and the brake fluid level was at the full level in the fluid reservoir. there are no indications of external leaking around the master cylinder. i have scheduled an appointment with the local ford dealership to diagnose the problem. there are no warning lights, abs or others, illuminated on the dashboard before, during or after the brakes became soft and less responsive. originally suspected a master cylinder failure, but now suspect a abs hydraulic control unit or module after reading about similar fault conditions on the internet. the vehicles brake fluid was serviced by firestone about 45 days prior to this fault occurring. i am concerned about this fault because there was no warning of impending failure and the lack of a warning light indication with the fault still present is also troubling. i was able to avoid an accident because traffic was light at the time it had occurred and was able to reduce my speed and increase my following distance to compensate for the increased stopping distance.

My cars winshield wipers have a short in them when i put on air. the my car keeps shaking when driving. my airbaga still arent working and car feels like its still idling rough. all of rhe recalls were fixed but still having same problem. car was in motion for vibrating and parked when i noticed air bags

Getting code "power steering assist fault " on the dash board read out. the steering stops working and can't turn the steering wheel. if i turn off the car and restart the car, the steering starts working again. this happened while the car was moving (driving the car) on a city street.

Hard to turn the wheel when driving. didn't start till i was taking a trip.

Why driving my car i lost my power steering and almost got in bad accident. took to dealer and cost me $200 just diagnose to find out going cost $2200 to fix. the power steering assembly. look up on recalls to find out 2011-2012 ford fusions has recall for that. but find out that my 2011 ford fusion not covered by vin number look up. this car very unsafe to drive any more with out fixing and if i get fixed is it going happen again because investigating the problem the exhaust on cataleptic converter is 3” inches from electric steering assembly and makes it get to hot fry’s the module for steering.

Tl* the contact owns a 2011 ford fusion. when the contact's daughter started the vehicle, the power steering assist warning indicator illuminated and the power steering ceased to operate. when the contact restarted the vehicle, the warning indicator was not illuminated and the power steering began to operate. the manufacturer and dealer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was unknown.

One night i was driving in the city to run some errands. the vehicle was in motion approximately 30 to 35 miles per hour in a main street when i suddenly hear a sound coming from my vehicle alerting me that the wrench light detected a malfunction. at the moment i was alert and viewing my dash regarding the illumination it threw until i suddenly felt my steering gear become really stiff and pulling me to the side near the curb really fast. i had lost control of my vehicle to steer that resulted in my vehicle jumping up the curb and colliding with a light pole damaging the passenger side of my front bumper and passenger front and rear door. the majority of the damage happen to my vehicle which left scratches, dents, and paint and body damage to pretty much the right side of my vehicle. the light pole considering the impact from jumping up the curb assisted in not causing any street damage toward the street light. i reported the incident immediately to my insurance company to file a claim. eventually i was informed by a few of my coworkers that there was a recall issued about the steering gear on the 2011 ford fusions. i took it to my ford dealer in which was a really horrible experience since they automatically closed there door in my face when i informed them about the steering gear issue and recall. there excuse was my vin did not match the recall issued so there was nothing they can do. ford then quoted me over $2000 for parts and labor and programming. i was so pissed and left empty handed since down the road i had no choice but to purchase the steering gear and yet to still sell me a defective one that i had an outside shop perform the work twice. after my repairs i spoke to the service manager for a reimbursement in which till this day, they do not want to issue me one.

While in motion and when the abs system engages either due to brakes or stability control, a valve in the control unit sticks open and from then on the brake pedal goes to the floor with very little modulation of the brakes. this happens every time the abs activates.

Tl* the contact owns a 2011 ford fusion. while the contact's granddaughter was driving 70 mph, the steering wheel became inoperable and veered into the median. all the instrument panel indicators were illuminated. the vehicle was taken to bradford fairway sales (472 e main st, bradford, pa 16701, 814-368-7166) where it was diagnosed that the rack and pinion module needed to be reprogrammed. the vehicle was not repaired. the manufacturer was contacted and referred the contact to nhtsa. the vin was unknown. the failure mileage was 100,000.

Vehicle goes to high speed when backing up in reverse, and is uncontrollable. even pressing the brake pedal is not enough to sop the vehicle. it is sometimes necessary to change the gears on the automatic shift this is very dangerous, and could cause a serious accident. has happened twice in the last several months. it recently happened yesterday dec.2, 1919. during this incident, i put the vehicle in drive to prevent hitting the vehicle behind me in a walmart parking lot, and found that the vehicle was revving out of control going forward.

Power steering assist fault was displayed and the power assist was disabled leaving me with manual steering which could lead to a crash. ford motor customer service said that there was no recall on my vehicle. fortunately my vehicle was stationary when this occured.

While i was driving i got a warning message saying that i power steering failure and service advancetrac. my steering wheel was too tight to even a make a turn.

Sporadically upon startup i would get a power steering assist failure warning with car reverting to manual steering. rebooting the car would clear the fault. took it back to the dealer i purchased it from, they pulled codes and said they could not find a problem. this happened every few weeks for the next year. last week the fault reappeared accompanied by warning that advance trac needed servicing and did not clear with reboots of the vehicle. car was still drivable with manual steering. made appointment with jack madden ford in norwood, mass to have them repair the issue on 26 nov 2019. i see that this exact set of failures matches recall #15v340000, but when i look up my vin, mine is not included in that recall. sounds like the recall needs to be expanded.

The throttle position sensor is showing signs of failing.

Tl* the contact owns a 2011 ford fusion. while the contact's wife was driving 55 mph, the steering lost power and the service power steering now indicator illuminated. the vehicle was taken to york ford rentals (781-231-1945, located at 1481 broadway, saugus, ma 01906) where it was diagnosed that the gear assembly needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 118,000.

2011 ford fusion owner: possible weld issues on the lower control arms causing the noise concerns and require repair for the lower control arms from manufacturer. it may be the jounce bumper rubbing against dry strut plate causing an abrasion noise from the strut area - big assumption here. noise happens in warmer months over 50 degrees and gets quiet on colder days. it also get quieter driving over 60 mph. whatever it is, the swollen parts are extremely noisy, extremely, and concerning. from research, this issue maybe happening to 2006-2015 ford fusion vehicles. a few hundred fusion owners have complained here about this same issue: https://repairpal.com/squeaks-and-creaks-over-bumps-and-turning-235. it is costing hundreds of dollars for owners to attempt a fix with no results. i am writing as i would like results after owning my car 2 years with this horrible condition taking place. this is worth a recall. thank you.

Tl* the contact owns a 2011 ford fusion. while driving 25 mph, the steering wheel seized and the service power steering now warning indicator illuminated. the contact stated that extra strength was needed to steer the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. ron tirapelli ford (4355 w jefferson st, shorewood, il 60431, (815) 725-3033) and rod baker ford sales inc. (16101 s lincoln hwy, plainfield, il 60586, (815) 436-5681) were notified and informed the contact to bring the vehicle in to be diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 186,000. *pm*jb

One day i had noticed while driving that something wasn’t feeling right, something was different then before. so as i’m driving i can notice it more especially when coming to a stop in a hurry. i didn’t have any brakes on the car so i just started pumping the peddle because i didn’t know what else to do and thankfully that worked. i have sent my car to a mechanic and he has been trying very hard to fix the problem. we’ve changed all the pads and rotors, bled out the lines, rebauilt the master cylinder and even bought a used abs pump. nothing has worked to get the brakes working properly so that is why i am making this complaint about the brake sytem in my vehicle not working correctly and could’ve lead to someone getting hurt or killed. i have done more work on the vehicle now then it is even worth so i hope that you can help me out in this situation with my brakes. thank you

Two issues: while driving error message maintenance power steering now came on. automatic steering went. twice again after the mechanic reset it. extremely difficult to turn. could be extremely dangerous. i took the car to the local dealer, (walker ford, clearwater, fl) and although there is a recall it doesn't apply to my vehicle. very expensive to fix, in the $2000 range. the other problem which is the first reason we went to the mechanic. the front end has been making noises, creaking and crunching when making turns or cold. that issue needs control arm replaced which is connected to the subframe very costly. i have seen both these issued addressed in numerous complaints online. front suspension control arm problem of the 2012 ford fusion 2 failure date: 03/02/2019 this below is what happened in detail. the low tire pressure light came on inside the dash as i was driving so i drove about to get air. after i put air in the tire,started the car and immediately got a warning that power steering needed servicing. then got another warning that advance track needed servicing. all happened at the same time and the power steering was completely gone out. controlling rack needs replacing. 2000 the service dept said the gear inside the power steering rack has gone bad and the control arms it sits on has worn out the gear therefore needing front lower control arms costing $1500

Driving today and power steering flashed on dash and steering locked up could not turn the wheel either way i see there are a lot of complaints on this issue and recalls don’t know what to do. when looked up recall using vin nothing came up but i see all these complaints that are exactly what happen to my car. very dangerous the steering just locked up. thank god i wasn’t going fast because my children where with me when this happen. had to turn car off and when started it again it was fine but i see that it will happen again and again til the car while no longer be drivable everyone said on here. so why is this not recalled. very dangerous issue.

Tl* the contact owns a 2011 ford fusion. the contact received a recall notice for nhtsa campaign number: 19v001000 (air bags). the contact called multiple dealers, including gordie boucher ford of kenosha (8301 75th st, kenosha, wi 53142, (262) 697-0700), but the recall repair was not performed due to scheduling conflicts. in addition, her request for a loaner vehicle was denied. the manufacturer was notified and did not assist. the contact had not experienced a failure.

The power steering just went out . i was stopped at a store , when i went to drive off it was very hard to steer

2011 ford fusion. consumer writes in regards to detached door handle from door latch. *ld the consumer stated the door cannot be opened from the inside. the door handle became unlinked from the from the door latch. *js

Takata recall. the contact owns a 2011 ford fusion. the contact received several recall notifications for nhtsa campaign number: 19v001000 (air bags). friendly ford of poughkeepsie, ny was notified. however, the part was not available for the repair. the recall was issued on january 28, 2019. it took over 7 months from the day the dealer was contacted to the day it was repaired. currently, the dealer was informed that when exiting the vehicle the drivers side door failed to unlatch from inside the vehicle. the failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. sometimes the door would unlock using the remote keyfob, other times the key had to be used manually to unlock the driver door. i have an appointment with friendly ford to repair the issue on 11/14/2019

I pulled in my driveway, parked 2011 ford fusion and then shut vehicle off. i returned, started vehicle, went to start driving my vehicle out of driveway and the car started beeping and listed that the power steering did not work. i looked it up online and there was a recall for steering: electric power assist system failure (15v340000 or 15s18). i took to dealership and will attach quote which their recommendation is exactly what ford's recommendation was. however my car doesn't fall into the correct date for this recall, i am happy that i was not driving 75mph down insterstate 70 in wheeling, wv or driving up to west liberty, wv where i work. either could have resulted in a horrible accident for me, my kids and potentially other vehicles involved. the car has only 73,000 miles on it roughly and is in excellent condition.

2011 ford fusion after starting from cold start the car will not steer. it is stuck in lock position. this has happened at least three times but that powersteering assist failure didnt come until last week. wheels are straight not not turned extreme left or right and the steering wheel will stick in straight position. not able to turn steering wheel right or left. this has happened three times that i can recall. i purchased the car with 24k in aug 2016. the car now has 64k and sat for @8mos last year due to the tokata recall.i see a recall but my vin does not show up although it has the same symptoms as other 2011 ford fusions recall 422,814 model year 2011 to 2013 fusion, flex and lincoln mks and mkt, model year 2011 to 2012 lincoln mkz and 2011 mercury milan vehicles for a possible electrical issue that can lead to steering difficulties. the manufacturer says the issue – an intermittent electrical connection in the steering gear – can result in loss of electric power steering assist while driving. if the loss of power steering occurs, the system defaults to manual steering mode making it difficult to steer and increasing the risk of a crash. the power steering assist failure light came on. the fourth time it happened at work and vehicle was stationary and wheel would not unlock. i turned the car off and it seemed to reset itself.

The steering assist error code came on. the recall says for 2011 ford fusion . how do i find out the part # that is faulty. the car has less than 40,000 miles on it. how do they know every part that has been put on that car. it is an issue and they say mine is not on the list????

Power steering assist fault would randomly occur on start up. restarting the vehicle resolved this until yesterday it went out while driving. it went out at 55 mph on a paved road. i was able to control the vehicle and get it home. no amounting of restarting solves this anymore. it seems a ton of people are having this happen at a wide range of mileages.

Tl* the contact owns a 2011 ford fusion. while the contact's wife was driving approximately 25 mph, the power steering suddenly failed. the driver attempted to turn the vehicle and drove off the road. the undercarriage of the vehicle struck the ground abruptly and was damaged. the driver's neck was injured, but did not require medical attention. a police report was not filed. the vehicle was driven back to their home where it later failed to restart. sonora ford (located at 13254 mono way, sonora, ca 95370, 209-532-5593) informed the contact that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the contact took the vehicle to a certified mechanic who diagnosed that the power steering control module failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and verified that the vehicle was not included in the recall. the manufacturer referred the contact to nhtsa to file a complaint. the approximate failure mileage was 96,700.

In the morning i turned on my car and the power steering was so hard to move, started getting error messages "power steering assist fault" and "advancetrac". the vehicle was parked where i always park it on the city street. i can't make a normal turn without back up several times to make a good turn. have to use 2 hands to turn and curves can't make it, have to slow down completely. took it to the dealer but said it was not fixable due to milage.

Tl* the contact owns a 2011 ford fusion. while the contact's father was driving 60 mph, the steering seized and the steering wheel could not be turned. there was no warning indicator illuminated. the failure recurred several times intermittently. the vehicle was taken to taylor ford of waynesville (828-452-5111, located at 524 russ ave, waynesville, nc 28786) where the technician replaced the air bags and the driver’s side floor mat. the steering was not repaired. the manufacturer was made aware of the failure and stated that there was no steering recall. the failure mileage was 73,000.

In august 2016, i cranked my car (a 2011 ford fusion hybrid) in my driveway and noticed the service advancetrac, brake failure system, and abs lights lit up on the dash. i tried to back out and notcied the electric break were not working and the break peddle was to the floor and difficult to press. the car was towed to a ford dealer. they kept the car for a week and could not find a probelm. the lights went off and the probelm was resolved on its own. in august 2019, this probelm happened again. i cranked the car in a parking lot and noticed the same warning lights from 3 years ago were on. i was able to get home, but the brakes were not very responsive and were significiantly further down than usual. i took the car to a ford dealership and they claimed they "reset the system" and the problem was resolved. a few weeks later, the issue reoccured. the dealership said they did not know how to relsove the problem. after about 4 days the warning lights went off and the brakes returned to normal. on october 20, 2019 the warning lights came on again and the issue is still occuring. the car is drivable, but it does not feel safe. it could not come to an abrupt stop if needed and i live on a highway where people often pull out in front of me. in 2009, ford issued a software update for the brake system for fusion hybrids. it seems later hybrid models also need a software update. i have read that replacing the brakes or abs control module does not reslove the probelm. it is an issue with the computer system.

The car is continuously reporting high temperature, when in fact the engine is working at normal temperature. coolant fluid are at the correct level and manual/visual inspection of the engine compartment does not show any evidence of high temperature damage. after replacing the coolant sensor, the ecu keeps reporting the same problem. other than that the car works just fine. this always happen when the car is in motion even after a few minute of turning it on during the morning before the engine gets warm. the car has only 24k miles.

Tl* the contact owns a 2011 ford fusion. while driving approximately 5 mph, the power steering ability seized without warning. when the contact turned off and restarted the vehicle, it resumed normal operation. the contact that the failure occurred ever since the vehicle was purchased in 2011. the vehicle was not diagnosed or repaired. the manufacturer and local dealer were notified of this failure since an existing recall was in place for the fusion but not for the year 2011; however both failed to offer to correct the problem under the existing recall. the approximate failure mileage was 93,427. *tt*jb

Driving in a parking lot to pick up my son and went to park and the power steering went out. so i wasn't going very fast i was parking. even though i was in no danger or anyone else i feel that this could have gone worse, thankfully it did not. it went without warning.

Driver's door does not open from inside. and power lock is stacked iin lock position. there is a recall exactly for this purpose on 2013-2017 fusion with the same system than in my 2011 fusion.

Drivers inside door handle broke and unable to exit. required crawling over to passenger door. the outside handle opens. the inside door handle loose and unstable. my vehicle should have been included in recall model/year. the internet is flooded with same complaint problem of ford fusion 2009 2010 and 2011. please my vin car to recall. injury to right knee when crawling over from driver door to passenger door.

I seen on your site, that my vehicle a 2011 ford fusion had a recall for broken studs and bolts.it said the recall was to begin in 2012.i purchased my fusion in 2013, i have been to the ford dealer twice with broken studs, cost me 189.58 the first time to have one stud on each front side repaired, then 645.19 to replace all on both sides of front wheels again in 2016 as two had broken off again on each side.it seems maybe ford did not do the repair on my vehicle as they should have, or the repair is not sufficient. they try to blame the tire company's for over torquing the bolts twice.thanks mike

Tl* the contact owns a 2011 ford fusion. while driving approximately 15 mph, the contact attempted to make a turn and the power assist failure indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the power assist failed. the contact referenced nhtsa campaign number: 15v340000 (steering), stating that the vehicle was exhibiting the same symptoms as stated in the recall. the vehicle was not repaired. the dealer was not contacted. the manufacturer was notified of the failure. the failure mileage was 147,000.

When you first start the car, the break booster is not building pressure properly. the first time you use the breaks, the break peddle will go all the way to the floor barely engaging the breaks. there is no way to perform an emergency stop if needed. i have had the car looked at in different shops for this. all people who have driven the car have duplicated the problem but are unable to find a fix. this has been a problem since i bought the car.

Throttle bottle pops a code. wrench light comes on while in motion and suddenly stalls. i can pull over and shut off vehicle to clear code. restarting vehicle works amd i can drive to my destination. it does happen again usually next day. it does not matter the speed of vehicle. mechanic started failed throttle body. my car only has 121000 miles. is this still covered by ford. 2015 a judgement covered vehicles for 10yrs or 15000miles whichever came first.

I was driving in a parking lot when the power steering went out. i received an error message power steering assist fault. this had happened in the past and i would turn the car off and back on again and the power steering would return. this time it did not work. i looked it up and found that ford has a recall 15s18 on this issue. i took it to a ford dealer where repairs were denied under the recall. my car is a covered vehicle but ford said i exceeded the mileage requirement of 150,000 miles but i am under the 10 year requirement. the only reference that i can find under nhtsa is that the vehicle must be under the 10 year requirement with no mileage requirement. the ford dealer technician requested a waiver of the mileage requirement per ford motor companys' instructions. it was denied even when the technician clearly indicated that the vehicle displayed the recall fault codes. i drove away without power steering and am concerned for my safety and the vehicles road worthiness. dealer technician emailed comments to ford motor company after denial " power steering assist fault is displayed, vehicle has no power steering. eec test found codes u2011.49, u3999.96 for internal module fault. tech verified vehicle does not have power steering " date 08-21-2019. repairs will exceed $1,000.00. i do not have a scanner at this time but have retained all documents.

Takata recall -- i've called my local ford dealership (sheehy ford, warrenton (540) 347-1234) twice (april 2019) and (june 2019) in response to receipt of notice of airbag recall. dealer says that parts are not available to replace the airbags, i am being put on a waiting list, and will receive a call back. dealer has never called back. today received a notice from the virginia department of motor vehicles notifying me that my air bags need to be replaced and that there is no record of my having attempted to contact ford motor company. this is not correct.

Service power steering now today i had a flat and change the tire after i put the new tire on my car been hard to steer and this service power steering now has beeen on since and i have tried reset it by unhooking the battery but the day thing i am trying to see if i have a recall on my car for it are how i can get my car fixed for it since there are recalls for 2011 ford fusion

I was entering a freeway on an entrance. the cars in front me began to slow down. i was going about 45 mph. i apply brakes and i didn’t feel a slow down. i reacted by then slamming the brakes and i want slowing down. i swerved into the shoulder hit the concrete wall, then hit another car from the side that was about 4 cars down and then hit the concrete wall again. the entire time i had the brakes pressed completely down. i did stop and i had the brakes floored. the pressure i’m used to feeling was no there. no one was seriously hurt. i travelled passed 6 cars and hit 1. i had plenty of time and distance to break, i couldn’t stop. there were no warnings my brakes were a problems. i had just replaced all 4 brakes pads judy 2018 and did not have any issues. the freeway ramp i entered had construction so i was enclosed and had no option but the concrete wall and the ramp was ending since it merged into the highway.

Tl* the contact owns a 2011 ford fusion. while driving 40 mph, the transmission seized and the service now, power steering, and advancetrac warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and stated that the vehicle had excessive mileage. the dealer was not contacted. the failure mileage was 199,000.

My brake pedal is spongy, sometimes it goes all the way to the floor and doesn’t stop. driving real slow through a parking lot or coming down the road to a traffic light, the brakes hardly work.have taken it to several shops and was diagnosed as a bad master cylinder but after much internet search i found hundreds of people with same issues about a shop diagnosed the same part and it got replaced and didn’t fix car. the cars hydraulic control unit to blame and going to be a $1500 fix.

Was driving home from work route 130 nu torrential down pour and i get a power steering assistant warning then i lose all power steering , thankfully i didn't wreck i was able to get off main highway to side road turned off vehicle hoping that would reset fault to no avail problem still there. i managed to get home safely took care to my mechanic i was told it was my rack and pinion and told me it would be a healthy bill almost 2k to fix. i also in turn found out there was a recall for my model year went on website to find out my vin wasn't included in the recall which makes no sense at all, why would mine be excluded if it has the faulty part the same a others....how does ford get away with not fixing all the faulty units?????

I was driving home from work route 130 nu torrential down pour and i get a power steering assistant warning then i lose all power steering , thankfully i didn't wreck i was able to get off main highway to side road turned off vehicle hoping that would reset fault to no avail problem still there. i managed to get home safely took care to my mechanic i was told it was my rack and pinion and told me it would be a healthy bill almost 2k to fix. i also in turn found out there was a recall for my model year went on website to find out my vin wasn't included in the recall which makes no sense at all, why would mine be excluded if it has the faulty part the same a others....how does ford get away with not fixing all the faulty units?????

Takata recall- was never notified of any recalls. i do get a warning eveey now and then that the power steering is affected but goes away after i turn the car off and on again

Driving on the highway when the power assist steering failure message and advance trac service message came on with an alarm. i pulled off the highway and discovered manual only steering and it was very very difficult to turn the wheel to pull into a parking lot and almost crashed. if i had to quickly swerve to avoid anyone i would have crashed. i had this vehicle serviced when i was notified of the 15s18 recall and ford service only reprogrammed the steering module. they did not replace the unit. i returned the vehicle back to ford service after this incident and they stated that the electronic power assist steering gear had failed.

After reading ford recall 15s18, it was a dead ringer for my problem. i lost power steering while driving at speed (45 mph) and nearly didn't make a turn. the dealership confirmed the issue was indeed the issue related to recall 15s18 and did the work. they replaced the steering gear and reprogrammed a module exactly as the recall prescribed. the bill was $2450 and when i brought up the recall they pointed to the fine print which said that the recall was good for 10 years (which i was within by 2 years) and 150,000 miles. i was a mere 7000 miles over the limit so they would not claim it under the recall. i was never notified of the recall or i would have had it fixed. the car had been to the dealership for years for oil changes and service, yet they never once thought to tell me there was a safety recall?!? i called ford customer service to see if they would be reasonable but they denied me too. a safety recall, which is the fault of the engineering design of the vehicle, should be covered regardless of mileage!

While stationary, power steering locks up and gives error code on display. its the same problem described in recall 15s18. it happens intermittently. over the last 2 months it has happened about 7 times. i have to shut the car off then back on and it will function correctly.

On 7/24/19 i went to auffenberg ford in to diagnose a steering issue. when i start my car the steering wheel is locked up, and the dash says "power steering assist fault" the diagnosis from auffenberg was 2 intermittent electrical failures within the steering gearbox. exactly like recall #15s18 which effects 2011-2012 ford fusion vehicles without a 3.5l engine. my engine is 2.5l for reference. my vin is not included in this recall, but i believe it should have been. ford corporate informed me no compensation can be given for the $1,963 repair and $157 diagnosis until i submit a formal complaint with nhsta. i was given two case numbers from ford corporate. ann gave me case #tas22237463 and frank (a supervisor) gave me case #cas22237463-d6f0q5. please review attached documents from 7/24/19 auffenberg ford diagnosis and roberts ford 7/30/19 service. there have been no accidents or any event prior that could be related to this problem. i am seeking $2,120 compensation from ford corporate for the repair of their faulty steering gearbox computer system.

Tl* the contact owns a 2011 ford fusion. the contact received a recall notice for nhtsa campaign number: 15v340000 (steering). while driving at unknown speeds and making a turn, the steering wheel became stiff and the power assist warning indicator illuminated. the vehicle was towed to galpin ford (15505 roscoe blvd, north hills, ca 91343, (818) 787-3800) where it was diagnosed that the rack and pinion fractured due to the frame. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was 84,000.

Power steering failure while my 16 year old daughter was driving on a residential street. luckily there was no accident although my vehicles manufacture date falls just before ford recall 15s18 leaving me to pay for a problem all parties have already agreed that is fords lack of engineering and quality assurance. how were the dates determined this recall? my car was made a couple weeks earlier and has the exact same defect as described in the recall. this recall needs to be amended to include vehicles manufactured earlier.

Power steering went out in the car while drving.

I was on the interstate drive when the vehicle's power steering wheel lost full functionality. i was unable to steer left or right without there being a strain. i was nearly 1 hour away from the nearest mechanic shop and was forced to manually override the steering wheel's control in order to arrive at a mechanic shop nearest to my destination.

8 different times while driving at various speeds my car has slipped out of gear and i had to try to steer to side of road. stop. start car again. last weeks time, the 8th time, was on hwy 85 in atlanta traffic. i was accelerating around someone that was having a problem and it just wouldn't go anymore. i was so lucky to have a marta bus behind me that slowed. so i could stop. then start again and take off. otherwise it would've been a huge accident because someone would've hit me. i've reported this to my ford dealrship each time. this last time he said ford focus and fiesta were just recalled for same issues. please look into the transmission on the ford fusion as well. the other times i was on two lane roads. able to pull to side of road. it's very scary though for your car to just go into neutral and you not be able to go anywhere.

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the "power assist fault" message appeared on the instrument panel and the steering wheel seized. the power steering ability seized and the contact had to use excessive strength to turn the vehicle. the vehicle was towed to an independent mechanic and then towed to benson ford (4701 calhoun memorial hwy, easley, sc 29640, (864) 855-5383), but was not diagnosed or repaired. the mechanic stated that the vehicle exceeded the required mileage and did not qualify for a recall repair. the manufacturer was made aware of the failure and did not assist. the failure mileage was 184,000.

The power steering issue that was recalled on these cars once before has went out again 100 miles past the 12,000 mile warranty. the warning came up about 3 miles from home after getting home the car was cut off and when we started the next day the power steering was completely out. this was confirmed by long lewis of muscle shoals alabama that it was the exact same issue. they refused to fix the problem with the car unless we paid all but $300. i feel there needs to be a recall on this potentially dangerous faulty part. this all took place on a curvy county road.

Tl* the contact owns a 2011 ford fusion. while driving 35 mph and making a turn, the steering wheel seized and failed to turn left or right. the advancetrac and service power steering warning indicators illuminated. the contact called airport ford (8001 burlington pike, florence, ky 41042, (859) 371-4750), but the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 98,444.

Tl* the contact owns a 2011 ford fusion. while driving, the power steering warning indicator illuminated and displayed "service immediately". the contact was able to drive the vehicle home without power steering ability. the vehicle was later taken to porter ford (600 ogletown rd, newark, de 19711, (302) 738-0800), but was not diagnosed or repaired due to the diagnostic and repair fees. the manufacturer was notified of the failure and informed the contact that the vin was not included in the recall. the approximate failure mileage was 85,000.

Power steering has gone out. saw that this is a common problem with the 2011 ford fusion, but ford will not cover my car because it was not one of the cars they have recalled. it seems this issue spans across the fusions and not just the cards they recalled. luckily i had only gone a few feet from my driveway when it went out. it was difficult to move my car out of the neighborhood road and back into a parking spot. only ford is allowed to order the part and charge their prices. chantilly ford does not even pick up their phones for their service department.

Braking failure. ford fusion anti lock brake control module has failed. brake must be pressed to the floor to stop. very, very dangerous.

Tamara recall i went to start my car this morning 08/01/2019 and my power steering assist light came on and i have no power steering at all tried to drive home made it home but turns were a problem as i was driving home from work.

The driver's door latch broke on the inside of the door and will not open the door when the inside handle is pulled. huge safety risk in case of an accident. i looked online and there are multiple other complaints about this item.

Tl* the contact owns a 2011 ford fusion. while driving approximately 30 mph, the power steering assist warning indicator illuminated and the power steering ability was lost. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 90,000.

While driving approximately 10 mph on a city street, the car's abs system randomly failed. the brakes did not work until depressed almost completely, and not well. when brought to the mechanic, computer code indicated internal electronic failure. researching online, this seems to be a known problem with fusion hybrids but has not been addressed by ford in a recall. the problem seems to be intermittent and possibly related to a software glitch.

While driving on the highway to head home my steering was really hard to turn. the light on the dash read power steering assist fail. freeking dangerous!!!

Power steering assist

Abs activated while in motion on icy patch. brake peddle went to floor with no pressure afterwards and used emergency brake to stop. next few trips worked fine. then it happened again where abs activated in motion on bump and lost pressure. now brakes are always slow to engage and peddle goes almost to floor before stopping. very dangerous to drive.

The wrench light came up on my car. it says it’s the throttle control transmission. the car gave no sign or warning about this car throttle. the code coming up is p2111. i believe there was a investigation going on with my situation a few years ago. is this a recall or something that can be fixed because of a recall?

Steering has recall for my same model year and make but ford says my vin is not on there recall list, i have had the steering rack replaced 3 times. the steering is electronic so when it breaks or fails the steering is extremely hard and car has swerved out of control. this has happen on city streets, highway and in residential setting. this is the web site were ford announced this recall but for some reason my vin does not come up on there "approved" list. www.consumerreports.org search ford recalls nearly 445k vehicles for power steering failure, fuel leak issues

This will be the second time that my electrical power steering has gone out. the first time was in 2017 and not even two years later it is out again. i attempted to call the ford customer service line and the actual ford dealership to schedule an appointment time to bring my car in and i was advised that the steering is not apart of their recalls and when it was supposedly fixed back in 2017 that was a a part of their customer service programs as a one time fix . i was told that i would have to pay 1600-1700 for the parts which does not include the labor.

Advanced track power steering failure. i have already had the recall repair and it is now happening again.

Excessive break pedal travel. when breaking. problem goes away temporarily when you touch the break pedal one time.

My steering wheel locks up and the dash reads power steering assist default. mainly does it when i first start car and put it in reverse but it has done in while driving making a turn.

I just purchased this vehicle used from a local dealer on 05/16/2019. i noticed an occasional hesitation when i accelerated sometimes. conversely, it seemed as though the vehicle suddenly lurched ahead when i was barely engaging the accelerator. this odd occurrence has become more frequent the more i've driven the car. to the point that i looked for paperwork to take the vehicle for possible transmission service. over the past couple of weeks, i've begun to hear of issues with the ford focus and ford fiesta that sound exactly what i'm experiencing. i use today's date as when it happened, but it has been happening with increasing frequency as i've driven the car.

Left front wheel stud broken off completely. do not know when or how it happened. went to get wheels rotated and found broken stud.

The steering wheel started to jerk. shortly after this happened, the power steering stopped working entirely. the instrument panel displayed a notice that said service power steering now. the tcs light came on when the power steering stopped working.

Intermittent power steering assist fault light came on for a couple months randomly upon starting the vehicle. after turning the vehicle off then back on again it cleared the error and the sterring became easy. after a couple months of this when turning the vehicle on the error came again along with advancetrac error and the steering is gone and the errors codes stay. ford said the steering gear needs replacement and it's costing me $2,000 to fix. not sure why it's not under recall since it's the same issue as the others and it only has 39,000 miles on it. $2,000 is a ton of money.

Tl* the contact owns a 2011 ford fusion. while driving 20 mph, the power steering seized and the power steering assist failure warning indicator illuminated. the contact was able to drive the vehicle; however, the power steering was stiff and difficult to maneuver. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 75,000.

Tl* the contact owns a 2011 ford fusion. while driving 70 mph, the power steering became inoperable. the contact managed to pull the vehicle over to the side of the road. the manufacturer stated that the previous owner had the vehicle repaired per an unknown recall. there were no current recalls on the vehicle. the vehicle was towed to davis ford sales inc. (904 w main st, fulton, ms 38843, (662) 862-3711) where it was determined that the vehicle exceeded the warranty mileage limit; therefore, the repair would cost $1,300. the failure mileage was 159,000.

I have purchased ford fusion and ford failed to honor 2011 ford fusion nhtsa recall on steering, electric power steering, by falsely claiming that some damage was preventing them to replace their faulty steering, yet failed to demonstrate to damage.

Power steering to this car went on me as i was driving home from work. this is very dangerous . i see i am not the only one that is having issues with this, there needs to be a recall done on this as i am not paying 1800 on this part when it isn't just my car.

Drove at 25 miles per hour my car suddenly jerked and hesitated on acceleration. at this time a wrench light came on and my car completely loss power. i could not accelerate and the car moved at 10 miles/hour. this was very dangerous! i was lucky because it was in the early morning, not many traffi. i could have in car accident if it happened in a rush hour. i have taken my car to ford deller and could not find anything wrong. this has happened many times in last several months. you guys really need to get all of there ford fusions off of the road.

While driving on the street making a slight turn my ford fusion 2011 experienced full electronic power steering failure. extremely dangerous. i had this same issue 4 years ago in dec. 2015 (46,000 odometer) with the electronic steering unit (pscm) and had it replaced and reprogrammed at the ford dealership. this is a very expensive $1800 part to have to replace a second time (74,000 odometer). contacted the ford service line and was told there was nothing they could do.

This car has been carried in twice for losing power steering. it happened again on 09/28/19 where an accident was involved. power steering was lost while making a left hand turn causing an accident. could not pull codes off computer as power was lost by accident.no air bags were deployed nor did seat belt engage

We were driving our 11 fusion on a narrow road and pulled over into loose gravel while braking and the abs was activated and the brake pedal went almost to the floor. the next day the brakes seemed fine, then i pulled out of my driveway and the brakes went almost to the floor again and the pedal has never came back. i’m scared to drive this car because i fear that someone is going to get killed before ford is forced to enact a recall. please help us! sincerely, fed up. *tr

This cars been recalled : manufacturer recall number :19s01 i didn’t get a letter , email no kind of notification about it . had to find out by a friend

I was driving down the highway almost home when a “power steering assist faulty” notification appeared in the dash. as i approached my driveway i realized i could barley turn to get out of the highway.

The abs module not working and the brake foot so soft there is no pressure.

Tl* the contact's father owns a 2011 ford fusion. the contact stated that his father received a recall notice in july of 2015 for nhtsa campaign number: 15v340000 (steering). the contact's father took the vehicle to all american ford (3306 bridge ave, point pleasant, nj 08742, 732-451-3582) to be diagnosed, but no failure was found. the dealer updated the electronic system and returned the vehicle to the contact's father. recently, when the vehicle was started, the power steering fault warning indicator illuminated and the contact's father had difficulty steering the vehicle. for some time, the contact's father was able to restart the vehicle and it resumed normal operation. the contact stated that the failure had become more persistent. the contact's father returned to the dealer and was informed that he was no longer eligible for a recall repair. the contact's father was given a quote of $2,200 to replace the power steering rack and paid a $125 diagnostic fee. the vehicle was not repaired. the contact was unaware if the manufacturer was notified of the failure. the failure mileage was 35,120.

The vehicle was in motion and check engine light came on. took to the dealership and they found a pinhole on the top of the fuel tank. there was a recall connection with a part causing the fuel tank to crack. however, i was made to pay for the repairs and ford will not reimburse me.

Tl* the contact owns a 2011 ford fusion. while driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. the vehicle was taken to university ford (2532 102 ethesus church rd, chapel hill, nc) where it was diagnosed that the power steering control module was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 120,000.

While driving on the interstate, the steering locked up , i put on my hazard lights and eased my way to the shoulder not causing an accident. it happened again as i was coming home i turned onto my street and before i could line the steering wheel back to it's proper position it locked up again. knowing that it has an electronic pump i automatically checked the fuse. there was nothing wrong. i had it towed to have it put on a machine and i was told it was a faulty pump and i was not the first person they had talked to about this. so i'm making this contact because this is not some wearing out of a part over time, this is a part that 'needed to be recalled and/or should have been recalled before it becomes a very serious incident. i file this complaint not only for myself but for all the other vehicles out there that may have this same malfunction. not only those with vehicles but the pedestrians young and old who are put in harms way. as a suggestion to the ford motor company before their focus is just how many vehicles we can put out and in return the billions of dollars being made at the full subjection of innocent hard working people. it's not right and something needs to be done very soon. to this day i have to leave a vehicle parked that is being paid and insured which is not fair to me and i ask that i'm contacted soon to resolve this most serious matter.

I'm dealing w/the same thing everyone else is. ford knows the steering is bad, replaces it & then says it's only valid for one year. now, mine has gone out the second time & they will do nothing. i nearly wrecked my car, w/my child in it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! steering is recalled for my same model & year. ford says my vin is not covered, surprise! i've already had the steering rack replaced once & now it's out again! """"" 445k vehicles recalled for "power steering"

I love my car but it has had many recalls. one of the recent ones is concerning the airbags. less than 6 months later the airbag sensor is on for no apparent reason and the dealership wants to charge an arm & a leg. i've read many reviews if this happening to other ford fusion owners. this cannot be a coincidence.

The power steering failed to operate correctly and the dash displayed a "power steering assist fault" and "service advancetrac system" warning during startup. the error repeated during several starts and finally became constant.

Takata recall. no power steering, saying service advance track no power steering.

Tl* the contact owns a 2011 ford fusion. the contact took the vehicle to team ford lincoln (905 brady ave, steubenville, oh 43952) for an unknown recall repair. after the repair, the power steering malfunctioned and the dealer repaired the vehicle again. the failure recurred; however, the dealer wanted to charge the contact $1,576 for the repair. the dealer stated that they would only perform a recall repair once and/or up to 12,000 miles. the dealer admitted that the recall repairs were made with re-manufactured parts. the vehicle was repaired for a third time at the contact's expense. the manufacturer was not contacted. the failure mileage was unknown. *cw *js

Tl* the contact's spouse owns a 2011 ford fusion. while driving approximately 35 mph, the power steering warning indicator illuminated and the vehicle lost power steering functionality. the contact required additional effort to maneuver the vehicle. the vehicle was taken to golf mill ford (9401 n milwaukee ave, niles, il 60714, (847) 470-9800) where it was diagnosed that the steering gears needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 77,000.

Tl* the contact owns a 2011 ford fusion. when accelerating from a red light, the vehicle violently hesitated to accelerate and the check engine and wrench warning indicators illuminated. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 168,000.

Power steering assist fault occurred intermittently. took to to dealer to have an older recall performed. several days later, power steering failed completely shortly after starting while in a parking lot. i almost hit another parked car when i suddenly could not turn. apparently this is a known issue, i don't understand why ford is permitted to have this persist. this is a serious safety issue! there could have been a person walking there!!!!

Tl* the contact owns a 2011 ford fusion. while driving 45 mph, the power steering assist warning indicator illuminated. the contact mentioned that extra force was needed to steer the vehicle. the vehicle was taken to huntersville ford (13825 statesville rd, huntersville, nc 28078, (704) 875-6547) where the contact was informed that the computer needed to be updated. the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 64,000. *tp

I've noticed that a car that i hardly drive the power steering went out. went onlne and noticed that ford has a reall on power steering but my car isn't included when its obviously experiencing the same exact problem.

Purchased my car from ford in april 2015, have had 0 issues with it, until thursday evening sept 5, 2019. on the way to work, everything was fine. leaving work, everything was fine... until i got on a 55mph highway, in traffic, in heavy rain (due to hurricane dorian entering our area). out of nowhere, my power steering warning and advance trac lights came on and i lost complete steering function in my vehicle. i am almost 5 months pregnant and almost wrecked in 2 lanes full of traffic of other people heading home from work in such weather! upon research, 400,000+ ford fusion 2011's have been recalled over this same exact issue - yet it seems that no one's vin #s match with the recalled vehicles. yet again, over 2000+ recent complaints on nhtsa website as well! this is ridiculous - almost 2 years left to pay on my loan and my vehicle doesn't match the vin for the recall - when obviously, yes it damned well does! i had to call for help because i'm too pregnant to forcefully manhandle the wheel that barely turns 2 inches to either side, to try and steer a vehicle with no power steering! luckily we had family in from out of town who evacuated from the beach that could help us get the car home. would ford be paying for my accident and injuries to potentially 2 because, again i'm pregnant - and then anyone else i could have hit on my exit! this is related to an obvious ongoing electronic failure! this needs to be addressed & fixed now!

While taking a one lane exit on the freeway going at 30 miles per hour a wrench light came on and my car completely loss power. the car coasted until it came to a complete stop. this was very dangerous! i could have died. you guys really need to get all of there ford fusions off of the road. i could not accelerate or brake to slow on the freeway. i waited 5 minutes and the car turned on with no problem. my mechanic could not replicate the problem so he said there was no problem. while looking online this is a throttle body issue. which needs to be recalled immediately. i can’t work if i can’t get there with a car that i’ve purchased!!! i refuse to drive this car!

Brakes went spongy after applying brakes on sudden downhill city street. took car to ford for brake inspection. they diagnosed problem as faulty abs dump valve. had to have ford remove and install new abs module and abs control module. very expensive repair for faulty ford part.

Tl* the contact owns a 2011 ford fusion. while driving approximately 35 mph, an audible alarm was heard and "power steering assist fault service advancetrac" was displayed. in addition, the steering wheel became very difficult to turn in either direction. the vehicle was towed to john kennedy auto group (620 buffalton pike, feasterville, pa) where it was diagnosed that the steering gear/rack was faulty. the steering gear/rack was replaced and the failure was remedied. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 135,000.

Power steering went out while i was driving about 40 miles ph.. almost wrecked head on with another vehicle. found that the steering was recalled and ford refused to help. greensboro, north carolina on a street before coming to a curve.

My car was 100% fine when i drove to work and 3 hours later when i was driving for lunch there was a message that there was a power steering assist fault. thankfully i was not in a busy area because i could barely crank my wheel to turn. there is a recall for 2011 ford fusions but my vin was not included. yet with no indicators my power steering does not work.

Driving in the city, when steering wheel's power stopped. indicator warning stated "power steering assist default". i finally was able to pull over to the side of the road. called aaa and car was towed to my home.

Power steering light coming on, car randomly losing power while driving.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at low speeds, the steering wheel seized. the contact pulled over and restarted the vehicle. the power assist advanced trac warning light illuminated. the dealer was not made aware. the independent mechanic diagnosed and repaired the rack and pinion assist box. the failure reoccurred. the vehicle had not been repaired for a second time. the manufacturer was made aware of the failure. the failure mileage was 170,000.

Lost power steering....

Turning off the highway onto a small side street power steering went out causing collision with a mailbox and trash cans along with several unsightly scratches, dents, and dings down the side of the car

Tl* the contact owns a 2011 ford fusion. while operating the vehicle, the odor of fuel was present inside and outside the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the fuel tank was cracked and caused fuel to leak from the vehicle. the mechanic stated that the fuel tank needed to be replaced. the vehicle was not repaired. harrison ford (820 n. main st, wellington, oh) and the manufacturer were notified of the failure and did not assist. the contact was informed that the vin was not included in nhtsa campaign number: 15v793000 (fuel system), although the vehicle experienced the same failure listed in the recall. the failure mileage was 91,000.

Tl* the contact owns a 2011 ford fusion. while the contact's wife was driving 45 mph, the steering wheel became difficult to turn. in addition, the service power steering and service fast track messages were displayed. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was 99,000.

Takata recall safety recall notic 19s01/nhtsa recall 19v-001. have been on waiting list for repairs, dealer states parts not available. first contact was april 2, 2019.

The car was in motion both times the steering locked up and indicator light came on and displayed power steering fault

Takata inflators are not working. last year i got into a front end collision at 25mph and air bags didnt deploy.

I was driving in a 45 mile lane, my electric power steering hopped off and power steering service now came on. my car hit the curb and landed in someone yard. very terrifying. i contacted ford and they said they will not replace it. because i don’t meet the guidelines for the recall. my car is over 150,000 miles. and i will have to pay. i felt like this is not okay i only had this car for 2 months and the owner never took it in when it was under 150,000 miles. if it’s on recall it shouldn’t have a time frame to get it fix. if they messed up on their end fix it. now they asking me to pay out of pocket to fix on their behave.

Tl* the contact owns a 2011 ford fusion. the contact stated that the interior door handle failed to open the driver's side door. an independent mechanic repaired the door handle. the manufacturer and dealer were not contacted. the failure mileage was 96,000. *bf consumer stated door latch assembly broke. unable to exit vehicle from the inside. if i had been in an accident i would not have been able to exit my vehicle in the case of an emergency or my or any of my passengers.*jb

Tl* the contact owns a 2011 ford fusion. the contact stated that while operating the vehicle, the steering wheel became very difficult to turn in either direction. the vehicle was towed to an independent mechanic who diagnosed that the power steering rack and pinion was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer and local dealer oc welch ford/lincoln (4920 independence blvd, hardeeville, sc) were notified of the failure but no assistance was offered. the failure mileage was 150,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering indicator illuminated and the power steering malfunctioned when the vehicle was started. echelon ford (4 s white horse pike, stratford, nj 08084, (856) 627-8400) was scheduled to diagnose the vehicle. the vehicle was not repaired. the manufacturer was contacted and stated that there was no recall. the failure mileage was 60,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the steering wheel seized and became difficult to turn. the contact attempted to turn the steering wheel and the vehicle veered into another lane. the "service power steering" message displayed on the instrument panel. the contact was able to drive the vehicle home. the contact scheduled an appointment with riverside ford (2625 ludington st, escanaba, mi 49829, (906) 786-1130) for the vehicle to be diagnosed and repaired this week. the manufacturer was made aware of the failure and informed the contact that a new rack and pinion was needed. the failure mileage was 81,000.

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, there was an abnormal clicking noise detected from the vehicle and the steering wheel seized.the vehicle was towed to the contact's residence. an independent mechanic inspected the vehicle and informed the contact that the idle pulley bolt fractured and half of the bolt was stuck in the engine. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 189,201.

Canister purge valve failure - check engine light came on while driving. error code p1450 displays now indicating there is a vacuum issue in my fuel tank we had the vehicle checked in april 2016 when the recall notice came out - the recall was closed with a computer module update to make check engine light come on if valve malfunctions - because there was no visible issue with the valve in 2016 ford will not honor the recall and fix the malfunctioning part at this time

The power steering went out while driving my 2011 ford fusion. i was driving on the street in the subdivision that i live. i could barely get the vehicle home. i could barely turn the corner. i was terrified. i called the dealership the following morning and had the vehicle towed. there is not a recall from ford on this yet.

Tl* the contact owns a 2011 ford fusion. the contact stated that the interior driver’s side door handle fractured twice in three years. the door handle was repaired in 2016 for the same failure. the contact had to maneuver the door lock or reach outside the vehicle to open the door from the outside. kenny ross ford (104 black hill rd, irwin, pa 15642, (724) 864-3601) was expected to repair the vehicle on may 7, 2019. the manufacturer was not contacted. the failure mileage was 38,000. *bf consumer stated the main concern is if there is a battery/power fail where the window doesn't open or if there is a fire or incident where exiting the vehicle is necessary. *jb

Safety recall notice 19s01 / nhtsa recall 19v-001 recall received in february 2019 after repeated calls to the dealership, they still have not received the replacement part to make the recall corrections. they claim they are only being shipped so many parts at a time? this issue is going on 4-months now, this unacceptable!

The driver’s side door handle is broken. i had the same problem in 2016 and had it replaced at kenny ross ford, adamsburg, pa. i have an appointment tuesday may 7th for the same repair at the same dealer. to open the door, i can either reach through the open window and pull the handle or i can pull the inside handle along with the door lock, which opens the door. i feel that if something happens, it’s very much a safety issue. i’m 69 yrs. old but an older person or a person with limited abilities will, not might, but will have problems. this is a serious problem that needs resolved now.

The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. is not safe and i have replaced 3 times since 2014. it can happen while sitting and driving, does not matter. i have reached out to ford they must not care because i have been told its not their problem, or to get over it.

Tl* the contact owns a 2011 ford fusion. the contact stated that the fuel tank started to leak. the vehicle was taken to elder ford of tampa (9560 n florida ave, tampa fl 33612) where it was determined that nhtsa campaign number: 15v930000 (fuel system) no longer applied to the vehicle. the manufacturer was contacted and stated that the vehicle was pressure tested and found safe to drive, and also that the recall was removed. the vehicle was not repaired. the approximate failure mileage was 75,000.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called serra honda grandville chevrolet norfolk (6252 e virginia beach blvd, norfolk, va 23502, (757) 266-5804) and was informed that the parts were not available. the manufacturer was contacted and provided case number: cas17670945. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford fusion. while driving 60 mph, the contact heard an abnormal noise coming from the vehicle. prior to the noise, the contact noticed a burning odor. the vehicle was taken to an independent mechanic who found grease inside the transfer case. the vehicle was taken to paramount ford of valdese (101 malcolm blvd suite a, valdese, nc 28690, (828) 338-9348) where it was diagnosed that the transfer case needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000.

Power steering failure - epas, electronic power assist steering, cannot drive car!!!!!! some 2011 ford fusions covered by recall. mine is not. why?!?!?!?

Dash displays "power steering fault". this has happened several times in a 3 week span. this happens after turning on ignition steering wheel cannot be turned during this time. ignition must be turned off and back on in order to clear display fault and regain power steering capabilities. this has only happened while car is not in motion so far.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel seized and the power steering assist fault indicator illuminated. the vehicle was taken to green ford inc (336-292-8310, located at 3800 w wendover ave, greensboro, nc 27407) where it was determined that there was no recall. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was unknown.

I had a recall on my car in 2015, i already got the work done in 2014 . recenty the part defalt again i took it into ford they are saying it's nothing they can do because it's has more the 150,00/ miles on it. when i got the power steering work done the frist time it only had 84000 miles. i have contacted customer service and they are saying it's nothing i can do. i still make payments so i am stuck at this point not to mention i just got new tires for 700.00. is there anything that can be done about this. if you need further information please contact me via email [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

As i was driving down the road (i had my daughter and cousin with me), my wheel started pulling to the left hard. a light comes on saying “service advance track now”. when i took it to the ford dealership, they told me there is a recall but because my car is over a certain mileage that it’s not covered and it’ll cost me $2000.00 to fix the problem. i’ve done some research online and there are lots of others that’s having the same problem that i am. i’ve contacted ford several times and they refuse to fix this issue...even though it’s under a recall. i’d really appreciate it someone could get this problem resolved. it’s dangerous and now i have to worry about how i’m going to get where my kids and i need to go every day.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. hall ford newport news (located at 12896 jefferson ave, newport news, va 23608, (877) 398-2216) was contacted and confirmed that the part was not available. the manufacturer was also made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have experienced loss of power steering assist several times. usually happened when backing out of parking area. yesterday happened while driving. power steering assist fault alarm shows on dash. i took to ford dealer after first time, they said no faults were in computer, so could not diagnose. it has happened several times since and no trouble codes are registered. this is a very dangerous issue and feel a recall is needed. i did take it in several years ago on the recall to check the software. obviously that fix did not take care of the issue.

Power sterring default assist light came on and no power sterring..there was a recall a few years ago and it was fixed at crossroad ford in sandford nc..but apparently it wasnt fixed..

My son started his fusion and the power assist fault light came on. he couldn't turn the steering wheel. the car was shut off, and when i arrived and started it, it was fine after being put in reverse. i researched recalls and found many on this vehicle. air bags,lug nuts,power assist to name a few. i called ford and they ran the vin #, they said the number was not covered. how can certain #'s be covered when they all have the same problem !? i guess the only fix is to to have people who can't afford to fix it ($2000) drive unsafely because ford won't admit they are in the wrong ! i can only hope nothing happens while he is driving..

The vehicle was stationary. the inside door handle and lock broke at the same time. two ways to get out, rolling the window down and opening from outside or pulling the handle and lock at the same time on the inside. the door will not lock.

Leaving work wheel is hard to turn until i get my speed up

The epas on my fusion stopped working while i was driving and i was able to get off the road safely. i a message came up service power steering now and the steering doesn’t work. i called with my vin and there’s no recall on my car.there is a recall on some models but not all. there’s more of the same models that have the same problem. there’s only one plant that was included not all.

Tl* the contact owns a 2011 ford fusion. while driving 35 mph, the vehicle jerked and stalled. in addition, the check engine and service vehicle warning indicators illuminated. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic who stated that the throttle bottle needed to be replaced. the dealer and manufacturer were not contacted. the failure mileage was 108,000.

For the past 5 months, my power steering fault has been appearing on my dashboard and have been asking around, the repair is really expensive and i am unemployed and have to way to fix it myself. it’s stopping me from driving because i literally start a job tomorrow and i am not able to attend due to this issue. can you guys please report a recall to my ford dealer.

Low beam headlight dim. the projector glass is fogged. the headlight has very poor illumination through the projector.

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the steering wheel seized and was difficult to turn. while making a turn, the power steering indicator illuminated. the vehicle was towed to an independent mechanic who suggested taking the vehicle to a ford dealer. the vehicle was taken to norm reeves auto store (18500 studebaker rd, cerritos, ca 90703, (562) 345-9100) where the mechanic stated that the vehicle was out of warranty and the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 150,056.

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle was purchased with the steering wheel locked. the vehicle was towed to laird noller ford (935 w 23rd st, lawrence, ks 66045) and the contact was informed that the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was not notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 110,000.

Tl* the contact owns a 2011 ford fusion. on various occasions, while driving, the steering wheel seized and the power steering assist warning indicator illuminated. the contact would have to turn the vehicle off and on in order for the steering to return to normal. the vehicle was taken to an independent mechanic to be diagnosed and seven failure codes appeared. mac haik ford lincoln (4506 n navarro st, victoria, tx 77904, (888) 253-4662) was contacted and stated that the vin was not included in a recall. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure and stated that the vin was not included in a recall. the failure mileage was approximately 123,233.

While driving, at posted speed, 40mph ....all at once, there was a complete loss of acceleration, a very rough idle to the engine and a wrench icon showed on the dash. i had to quickly pull off to the side of the road. i was able to turn the vehicle off and then when i started the vehicle again the problem seemed to reset and the wrench icon disappeared. i took the vehicle to local mechanic and their computer tools were not able to find anything wrong (codes with a diagnostic check). car seemed to run fine for approximately the next 500 miles and then, while driving on a busier road at 65 mph, the vehicle did the exact same thing, again causing me to need to avoid an accident and pull to the side of the road. i, once again, was able to reset the system by turning the vehicle off and back on. i am very concerned about the safety of this issue and feel that i am now limited only to local travel.

My power steering would go out randomly while driving. this made it very difficult to turn and drive safely. my weekly and normal driving needs required, highway, streets, and interstates. my vin is not included in the current recall for this issue ( same vehicle model and year) but i am having the same the exact same problem.

My 2011 ford fusion hybrid had front end rebuilt. then about 2 weeks later the right front brake compressed and would not release. this was on orange ave. orlando fl. i had to have the car towed to tropical ford as the brake was frozen in a compressed position. mileage around 116,000, they replaced the right front caliper, turned the rotor and replaced the pads. then at 117,000 miles the same thing happened after hitting a bump. the same brake froze in a compressed position. this time on tradeport dr. orlando, fl. had to drive to same dealership. now they tell me that it is probably the hcu/pcm that needs replaced and is apparently a common problem in fusions and at least one other model. they said a pin goes bad and causes the brakes to engage or compress and will not release. this is a serious safety issue as i was almost hit due to the sudden stop and a recall needs to occur,. this may be out of warranty but is clearly a manufacturing / supplier issue!

Ford fusion 2011, bought new from the same ford dealer, who serviced it and checked it out when i bought it from friends. same ford dealer claimed car was 100% but less than 2 months later power steering completely failed. when i started car from stationary, lights said: power steering assist fault and i could not turn the wheel at all. switched off, restarted seemed fine. i am student, have to make do, do not have many options! next time i started, it said power steering assist fault, and i could not turn the steering wheel at all! i did not know what to do. next time it started fine, but the 3rd time, it refused to correct itself. upon further investigation, it seems steering could have failed any time while i was driving! had to tow it back to same ford dealer. cannot drive car at all! apparently ford refuses to grant a recall for our car even though all over internet, it is clear that this very same model and year was recalled for this very same reason. cannot afford to pay extra $2,000. i'm a student, just paid off the car in good faith, no extra money, yet no use of it, been more than 6 months. ford owes us! no control over steering, the power steering assist system is known to have failed and dangerous and should be recalled!

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and stated that the part was not available. the contact had not experienced a failure. parts distribution disconnect.

On around 11/10/17 steering became to heard to control while driving. took it to dealer and they performed a recall. they replaced steering gear assembly. about 4 months after that same problem occurred at around 3,000 miles. took it back on 7/09/18 to the dealership and was told that the part they replaced shorted out and that because it was too long from the time they replaced it, they couldn't do anything about it, instead they wanted for me to pay close to $4,000 for repairs. my car stood parked for 4 months before i took it because i couldn't drive it and did not have money for a tow truck to take it to dealership. i don't understand how a recalled part that was fixed only lasted 3,000 and has no warranty.

Car came up with "service advancetrac/service power steering now" error codes.

2011 ford fusion. consumer writes in regards to airbag safety recall. *ld *js

Tl* the contact owns a 2011 ford fusion. the contact noticed that the steering wheel became difficult to turn and "power assist failure" was illuminated on the instrument panel. upon investigation, the contact associated the failure with nhtsa campaign number: 15v340000 (steering). the contact called koch 33 ford (located at 3810 hecktown rd, easton, pa 18045, (610) 810-1187) and notified them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 114,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering malfunctioned due to a previous unknown recall repair in 2015. the power steering modulator was reprogrammed, but the power steering gear was not replaced. recently, the power steering gear failed. corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, (509) 544- 8000) offered to pay for the power steering gear to be replaced, but refused to pay to repair the steering column and steering wheel. the manufacturer was contacted and agreed with the dealer. the failure mileage was 134,400.

Power steering locks and car rears to the right

A power steering warning light came on during driving and the power steering failed while driving. there was no accident that followed, but only because the area was a straight flat road out in the country. i took it to a dealership, they replaced a power steering module under a recall after i paid $200 to replace an electrical wiring harness. had it out of the shop less than 2 weeks and the light again came on and the power steering worked until it was parked, but the next time it was started, the power steering would no longer work. the dealer is saying the gear is out, and it is $2300 to repair. i bought this car for my daughter who is a very inexperienced driver and an accident could have followed either of these failures. we got lucky and both times she was in a safe mode of travel for such a failure. the date listed below is the second failure of the power steering.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. park ford of mahopac inc (276 route 6, mahopac, ny 10541, (845) 628-8800) was contacted and confirmed that the parts were available for the recall remedy. the manufacturer was made aware of the issue and confirmed that the parts were available. air bags were replaced on 6-27-19. the contact had not experienced a failure. parts distribution disconnect. *bf *jb

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received a recall notification for nhtsa campaign number: 19v001000 (air bags). town & country ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. the recall was issued on january 28, 2019. in addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. the failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. the dealer had not verified if the vehicle was included or excluded from nhtsa campaign number: 17v210000 (latches/locks/linkages:door:latch). the contact stated that the vehicle exhibited the same failure as listed in the recall campaign. the vehicle was not repaired. the manufacturer was notified of the failures. the approximate failure mileage was 57,000. *bf “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received a recall notice for nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called cromley's ford inc (610 wilson rd, newberry, sc 29108, (803) 276-9642) and was informed that the parts were not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

As i back up the "power steering assist fault" message pops up, and the power steering goes out.

My 2011 ford fusion makes a creaking and thumbing sound and also when you go over a bump or turn the wheel not matter if its right or left, when driving.

Power steering assist repaired under recall startec having intermittent failure which dealer could not duplicate. 5 month later compleye steering failure while drivingresulting in accident. ford will not address because mileage is 300miles over their customer satisfaction program

Power steering went out while driving, recieved a fault on the screen saying "power steering assist failure". sill had steering but was very difficult to control. put my vin in on this site, and it says my car as no recalls.

The first time the power steering went out i was driving in traffic and lost control of the wheel, it completely locked up had to have it towed to the dealership in panama city, fl. the second time my teenage daughter was driving it and the same thing happened complete power steering failure, again had it towed to the dealership and this time had to pay for it to be repaired since the recall was complete on it. the third time was on the interstate doing 70. once again we are having to have it towed to the dealership which can't even look at it for a week from now. come on already!! ford needs to own this issue before there is a major lawsuit. fix these cars before they kill someone! this is every year an issue.

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the power steering assist fault warning indicator illuminated and the steering seized. the vehicle was taken to sunset ford (11700 gravois rd, st. louis, mo 63127, 888-642-6776) where it was diagnosed that the power steering rack had fractured. the vehicle was repaired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 158,000. *tt consumer stated steering went out driving 30mph driving down the highway. with great difficulty consumer was able to get off the highway. consumer found out only certain fusions made in certain plants were covered in the recall but not theirs. *jb

Takata recall , i believe my vehicle needs to be recalled but i never received anything from ford to start the process

I had recently purchased a 2011 ford fusion se and my vehicle has rough downshifting. i had read online about a lot of the years having these transmission issues. when in a lot of traffic harsh downshifting happens which means more brake pressure and i feel like this is unsafe as it could cause a accident.in traffic i feel like the car is unsafe to drive

On a monday morning a light on my dashboard came on and it said steering power service now, this cause the steering wheel to become stiff and hard to control. while i look all over under the hood to find the steering power fuel reservoir i couldn’t find one. on wednesday afternoon as i was driving a sharp corner it was difficult for me to turn the steering wheel and i lost control of the car ending up hitting the bridge in the road. the low traction as well came on when the steering power light appeared.

Vehicle was parked, after driving. the interior, driver's side door latch mechanism failed to open the driver's side door. this was the case if the vehicle was on or off, and the case if the locks were engaged or disengaged. in the event of an accident, the driver would be unable to open the door from the inside. he or she would need to open the window and/or crawl to another door. the exterior handle does still operate the latch.

Takata recall - we have been waiting for several years for ford to replace the airbag. they just keep saying awaiting nhtsa recall number eventhough #19s01 is listed on this site.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering was faulty and the steering wheel seized when turning. the contact had to use more effort than usual to make turns. also, the power steering warning indicator illuminated. the vehicle was towed to the contact's home. the vehicle was taken to roundtree ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) and they kept the vehicle for a week, but it was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 75,000.

I have experienced an unexpected decrease in my vehicle's braking effectiveness after needing to brake strongly in the rain. my brake pedal has gone soft and feels like it is going to the floor. at first, i was unable to stop within my desired stopping distance when coming to a complete stop and had a couple near collision experiences while in motion on the highway during traffic. i have had to adjust my braking though i feel very unsafe. i have read several articles that this has become an issue with 2006-2012 ford fusions (mine is a 2011) and is due to a malfunction with the hydraulic control unit. i decided to take my vehicle to ford to diagnose the issue and they just reported that there is "definitely an issue with your brakes" and they "think" it's the hydraulic control unit but they "aren't sure". now i'm left with the option to either pay thousands for work they aren't sure will resolve the issue or continue driving with this defect.

Tl* the contact owns a 2011 ford fusion. while driving at an unknown speed, the steering lost power without warning. the vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the dealer was not contacted. the failure mileage was 124,157.

I was driving this vehicle on highway turning on curb with 40 mph and promptly my steering lost power got locked i couldn't do nothing i just turned flashes on and braked someone in the back hit me and run away.

Tl* the contact owns a 2011 ford fusion. while driving 55 mph, the steering wheel seized and became difficult to turn. the power steering indicator illuminated. the vehicle was taken to precision ford (945 n main st, lillington, nc 27546, (910) 814-2243) where it was diagnosed that the control arm needed to be repaired. the vehicle was not repaired. the manufacturer was contacted and stated that the warranty was expired. the failure mileage was 160,000.

1)power steering assist fault error message. no power steering. 2)service trac control error message 3)cruise control sticking at a high speed so can't use it.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact called lamarque ford at 800-639-3673 (located at 3101 williams blvd, kenner, la 70065) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford fusion. while driving, the check engine warning indicator illuminated. the vehicle was driven to the contact's residence where it displayed code: p0455 (evap system leak detected). the vehicle was taken to marshal mize ford (located at 5348 tn-153, hixson, tn 37343, (423) 875-2023), but was not diagnosed or repaired. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 15v793000 (fuel system, gasoline); however, the repair did not correct the failure. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 200,000.

My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. she couldn't even turn the steering wheel. if she had been driving with our 2 year old son in the cat they could have been killed. there are many others that i have found with the same problems why had this not been recalled, serious injury or death could occur. then there would be multiple lawsuits

Tl* the contact owns a 2011 ford fusion. while driving 45 mph, an audible chime was heard and the power steering assist warning indicator illuminated. the vehicle became difficult to maneuver and was taken to an independent mechanic to be diagnosed. the contact was informed that the power steering gear needed to be replaced. the vehicle was not repaired. a dealer was not contacted. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 82,660.

Tl* the contact owns a 2011 ford fusion. while driving 25 mph, the power steering seized and the steering wheel could not be turned. also, "power steering assist" appeared on the instrument panel. the vehicle was taken to lebanon ford (425 miracle mile, lebanon, nh 03766, (603) 448-3363), but no assistance was provided. the vehicle remained at the dealer and had not been diagnosed or repaired. the manufacturer was not notified. the failure mileage was 157,000.

Went to work while parking the car in the street the electric power steering fail. i call one dealer told me no appointment for at least 3 weeks i will contact another dealer. i had it checked by an independent mechanic he said that the power electric rack-and-pinion fail. can't drive the car i was lucky it happened when i was parking and not when i was driving

Tl* the contact owns a 2011 ford fusion. while driving approximately 15-20 mph, the power steering assist warning indicator illuminated and the vehicle became difficult to maneuver. the vehicle was towed to an independent mechanic who diagnosed that the electronic steering gear needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). stoneham ford (located at 185 main st, stoneham, ma 02180, (877) 204-2822) and the manufacturer were notified of the failure. the approximate failure mileage was 112,000.

Power steering and traction control were lost. i was just told by the dealership service department that it was because i had the spare tire on my vehicle.

On dec 22, daughter was backing out of parking spot and was un-able to turn the steering wheel. ( powder steering fault appeared on the dash ) pulled back into the parking spot turned off car and called me for help. when we started the cart the fault went away and was able to drive the car home without issue. had the car towed to imperial ford, they had the car for a week and was unable to duplicate the error fault. no repair done.

My power steering will go out randomly when i am driving.

Tl* the contact owns a 2011 ford fusion. while driving 65 mph and changing lanes, the steering wheel became difficult to turn. in addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. the contact called cavalier ford (1515b s. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 115,702.

My airbag light has been on for a month now and every time i call ford they tell me that my car isn’t up for a recall. this is very dangerous and it has affected my horn, or anything else controlling my steering wheel. my power steering has been replaced twice. i need for someone to check into this matter for me please

As driving the power steering assist failed causing the vehicle to go to manual steering and losing control in a turn. this is my daughter's car who's going to college and has to drive down the mountain in order to get to and from college is a major safety issue because if she was going around a turn down the mountain the vehicle would have went off the side of the mountain. why does ford make these vehicles with this type of issue. this is a life-or-death issue.

Tl* the contact owns a 2011 ford fusion. while the vehicle was undergoing a routine tire check by bill kay ford (14633 south cicero ave, midlothian, il 60445), the mechanic noticed that the lug nuts were swollen. the dealer performed a diagnostic test and confirmed that the lug nuts needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but did not assist. the failure mileage was 78,000. *tt*jb consumer stated dealer did not finished servicing the vehicle safety and brake inspection.*jb

Power steering assist fault on 2011 ford fusion se. tri star ford has ran tests and states no present problems on 12/13/2017. i have time stamped photos and recordings of at least seven different times that it has happened. i was advised to record this, but would have many more if i had done so from the beginning. this has happened stationary, in motion in parking lots, pulling out on city streets and on the highway. i feel that it has put my life and the lives of others in danger. i would like ford to step forward and take responsibility for this issue before it is to late.

Takata recall i was coming to a stop light and suddenly it required much more pressure to stop the vehicle. now my brakes have to go almost to the floor to stop the car.

Power steering keeps going out. mechanic fixes but only last a few miles ththeththen goes out again.

My 2011 ford fusion i lost control of my car and this happen out the blue no warning as i was driving my car at about 40 mph i lost the ability to control my car i was unable to turn off the highway so u coast to the side of the road to avoid any collision this issue has left me with no way of getting to and from work and i lost a day of work i have been trying to figure out how to get the problem fixed i am aware of the recall that my car has on it and i am not able to get the problem solved i am being told that the recall has expired but i don't know how it can expire when the issue was not fixed there are 29 recalls on my car to be told that they can't honor the recall i bought my car from a used car lot and i was not informed on the recalls but 29 recalls on one vehicle and for me to be told by one of ford representative that the recall has expired and the issue was never resolved this is a problem i have to get to work and get my mom to dyalisis to the doctor this is a issue that i have to deal with because of faulty manufacturer issues for a problem that has been made aware to the company ,refusing to take care of the issues with my car i don't understand how the recall has expired but the problem was never fix this issue has to be reported to the manufacturer or the car need to be recall and the only way it could not be honored is if the manufacturer is no longer manufacturing the parts and they still are making the parts to get the issue resolved this is by far the most inconsiderate thing told.ford needs to fix the issue with this car it's never been resolved i understand if the issue was taken care of and i am trying to get the problem fixed again that isn't the case the initial problem was never dealt with and i have to suffer because of bad manufacturing if the issue is the fault of the company then they need to get the problem taken cared of.

Takata recall so i have read there are recalls on the power steering but not on my car and my power steering had failed on me only have the car for a year now, i was driving on a not so icy road and my advancetrac came on so i have gotten to my destination and when i got back in my car my steering power had went out and now they are saying my rack pinion needs to be fixed

Was driving on the freeway and my car started jolting and all of a sudden i lost my power steering. i had to pull off on the side of the road and then two lights came on. one said fix power steering now, and something about advancetrac. we tried disconnecting the battery over night and that did nothing. we'll be taking it in to the dealrship this morning

Tl* the contact owns a 2011 ford fusion. while driving approximately 45 mph, the service power steering warning indicator illuminated and the power steering ability failed. the contact pulled into a parking lot and turned off the vehicle. when the vehicle was restarted, the power steering seized. the vehicle was taken to an independent mechanic who stated that the steering rack failed and needed replacement. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 132,000.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel seized. the contact mentioned that when the vehicle was first started, the steering wheel seized. once the vehicle was restarted, the steering wheel was operable. the contact also mentioned that the steering wheel felt looser than normal. the vehicle was taken to adamson ford (1922 2nd ave s, birmingham, al 35233, (844) 352-6600) where it was diagnosed that the power steering and control module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 184,000.

My daughter had her steering gear repaired/replaced under a recall and now it has gone out again...but they won't fix it cause they say she has miles over the warranty. to me, if same problems happen twice, maybe they didn't fix it right the first time. now she is stuck without a car and i am very frustrated. person at customer sevice says there is an open recall, but dealer says no>

My son went to move put of his parking space and the steering was completely gone, and the brakes were also gone. we had the entire brake system replaced last year already as they went out when my 17yr old daughter was driving the car, that cost $2600 and now the it happens again along with the steering. the car has less than 90k miles on it and should not be doing this we had planned to sell this can but now we cannot as it is a danger to anyone driving it. from this site i can see both issues are known, so how is ford getting away with selling cars that are completely unsafe? when the brakes went for my daughter she was on a 45mph road but luckily she could pull in somewhere safely. with my son he was just pulling out of the spot, and he stopped the car finally, turned it on and off a few times and all was back to normal but this is unacceptable, the car is a danger to anyone in it r near it, as who knows when it will decide to lose the steering again? we won't use it anymore, but we don't know what to do with it. it is essentially worthless even though it is only 7yrs old and low mileage. village ford in dearborn fixed the brake issue last ywear on this car.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact called several dealers, including ramp motors at 631-473-1550 (located at 4869 nesconset hwy, port jefferson station, ny 11776) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Driver side door will not open from the inside it was like the door handle had broken on the inside. in order to open the door i have to press my unlock button and pull the outside door handle multiple times.

The abs light and the traction control light comes on when starting car and chimes and the service traction control is displayed on dash. then when starting to drive and stopping brake pedal seams soft. after driving about a mile the lights go off and braking is normal. it seams like it's the abs control. there has bean a recall on earlier model years to replace abs control assembly.

My daughter,who drives the car, informed me her brake pedal was going all the way to the floor when she tried to stop and that her braking distance was a lot longer than it should be, she felt it was unsafe to drive the car for fear of not being able to stop suddenly if need to. she has informed me of many close calls she has experienced with getting her vehicle stopped. i checked her brake pads and they were fine, so i blead the brakes, and this did not help either. after searching online, i found this to be a common problem with 2011-2012 model fusions. everything i found online pointed toward the hydraulic control unit of the abs module. i think ford should have a recall on this issue since it is a safety concern and not to mention the cost of the hcu for the abs.

Sept. 27th 2017, ford 'fixed' my car, 79,332 miles. problem was a loss of power steering while driving. ford replaced steering gear and reprogrammed pscm. now a little over a year later, car is doing the same thing, 3x today, 10/9/18, once last week, twice 3 weeks ago. only 88,500 miles.(less than 10,000 from fix).

Takata recall original recall 2016. airbags still not corrected as of sept 2018

The cars p2119 and p2112 trouble lights and the wrench light keep appearing. the car suddenly loses power regardless of speed or location. my research indicates ford is aware of this problem however they only offered to fix it for 4 months. this vehicle was eligible and they will not repair it. i believe this is a huge safety issue. if my daughter had been driving she would have panicked and possibly put her life in danger

I went out ine morning to start my car every thing was fine . once i was driving back to my residents my steering wheel locked up on me upon turning in. the power steering assist fault went off on the little screen in the dash! i am lucky that i was in my parking lot and not turning into a street when my car lockes up on me!!! i had my child in my car! i am now longer able to use my car because of this malfunction! my child has seizures and other medical issues that we have to go to appointments for! and i have now lost my job due to this! something needs to be done! something serious could have happened with my toddler in the car!

Tl* the contact owns a 2011 ford fusion. while the driver was making a left turn, the steering wheel seized and became extremely tight when it was turned in either direction. classic ford of madison (6251 n ridge rd, madison, oh 44057, 1-(440) 417-1100) diagnosed that the two front control arms needed to be replaced. the vehicle was also taken to avenue auto clinic (1170 mentor ave, painesville, oh 44077, 1-(440) 639-9956) where it was diagnosed that the electronic computer and the electronic steering motor needed to be replaced. the vehicle was excluded from nhtsa campaign number: 15v340000 (steering) and was not included in nhtsa action number: pe14030 (steering). the manufacturer was notified and provided no assistance. the failure mileage was not available. *tt*jb

There is a recall #15s18 for a power steering component on my car with ford. that power steering unit is currently acting up. i found the recall and called ford. i was told that if ii had less than 150,000 miles on the car they would fix it. when i took it to the shop it changed to reprogram only then f t acted up again they would replace it. we both the car used in december of 2017. the previous owner had had the car n for this recall for reprogramming in june 2017. so according to the recall the unit should be replaced since the programming did not fix it. it states the car will be covered up to 150,0000 miles. ford is saying that the recall expired at 60,000 miles yet the car had over 60,000 miles on it when it went for there reprogram in june 2017. essentially, ford is not honoring this recall repair.

I was driving at a low rate of speed in traffic on a one lane road. vehicle in front of me stopped abruptly, and i applied my brakes. brake pedal went to the floor, which in turn increased stopping distance and caused my vehicle to make contact with the vehicle in front of me.

Electronic power steering completely failed while in motion. ford had previous recall on same year and model vehicles (fusion, 2011) but for some reason not on my particular vin, ford did not offer assistance covering the $2,450 cost of replacement.

The power assist failed and unable to steer. it was a $2,000 repair and a search of the internet indicates other fusions from the same year were part of a major recall. based on vin mine was not. this does not seem fair or even make sense. i called ford and they will not offer refund or repair.

Sensor failure in the rack and pinion which shut down my power steering assist while i was driving. this was a precious recall on the vehicle.

I've been trying to have this recall fixed since the recall came out in 2016; however, all of the dealerships in/around lafayette, la (within 30 miles) say that they still do not have the parts to fix this on these recalls yet.

Takata recall "recall statusrecall incomplete, remedy not yet available" "remedy owners will be notified by mail and instructed to take their vehicle to a ford or lincoln dealer to have their passenger frontal airbag inflator replaced. there will be no charge for this service." we have been waiting for the recall part to become available for over 2 years.

Tl* the contact owns a 2011 ford fusion. the contact stated that the driver's side door failed to open from inside the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or a dealer. the manufacturer was notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2011 ford fusion. the contact stated that both the front driver side door and the front passenger side door did not open from inside the vehicle. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 130,000. *tt*jb

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that the warning indicators illuminated for the service advancetrac, electronic stability control, and power steering assist fault. the vehicle was included in nhtsa campaign number: 16v384000 (air bags); however, the interim notice indicated that the part was not available from the manufacturer for an extended period of time. the vehicle was also included in two manufacturer service campaigns: 13n03(electronic throttle body extended coverage) and 15n01 (epas steering efforts). the contact was to check with the manufacturer to determine if the failure was related to the two campaigns. an independent mechanic diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the dealer was not notified. the manufacturer was notified of the failure. the approximate failure mileage was 150,000. vin tool confirms parts not available.

The interior door handle of my 2011 ford fusion will not open. not only is this an inconvenience, it’s also dangerous. in an accident every second counts. if you can’t escape your vehicle the results could be fatal. i researched online and found that the door handle problem is prevalent with 2006-2012 fusions, as evident by the number of complaints. there is even a work around trick posted. the service department at the autonation ford westlake dealership quoted $212.59 to repair my handle. my intake representative quoted the cost of repair without even looking it up because he’s processed so many, many repairs. the vehicle manufacturer should voluntarily issue a recall and repair the car

Takata recall recall received by previous owner: 6/6 recall received by me: 7/20 went to ford to take in my car/fill out paperwork: 7/26 -they told me that they did not have the parts to fix my car and that i had to get a rental and keep my car at my house. they also gave me no timeline on when they would start repairs or get the parts. rental car received: 7/27 called for update: 8/16 -still no timeline on when they would start repairs or get the parts. they said maybe sometime in september but nothing for sure called for update: 9/18 -still no timeline on when they would start repairs or get parts called for update: 9/25 -still no timeline on when they would start repairs or get parts problems: -i have worked hard to buy myself a car that doesn’t work due to things that are not my fault and are not being fixed by the company -i am making payments on a car that i cannot drive (purchase and insurance payments) -causing my unnecessary stress on top of college and work -extra car is taking up space at house with limited parking -feel unable to go anywhere with the rental car due to stress about minor damages that i will be charged for that i wouldn’t need to worry about if i had my own car -the recall was issued three months ago and there is no progress or idea what is going to happen in the future

Takata recall: it has been (2) years since i was first notified about the need to have the airbag(s) replaced. i am aware that millions of vehicles are affected. but after two years, million of new vehicles with air bags have been produced. yet an airbag for this recall is yet produced? nhtsa, please do your job and get it done!! respectfully, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Tl* the contact owned a 2011 ford fusion. the contact stated that the vehicle was involved in a front end collision. the air bags did not deploy. a police report was filed. the vehicle was towed to a salvage yard where it was deemed destroyed. there was one injury that required medical attention. the contact suffered from severe pain and multiple bruises. the dealer and manufacturer were not notified. the failure mileage was approximately 16,000.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to peacock ford (located at 1875 s orlando ave, maitland, fl 32751, (407) 644-7111), but the part was unavailable for the repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering continues to go out periodically ..error message says power steering assist fault. the was "fixed" a couple of years ago and now going out again and they say it is not covered under any warranty cause miles exceed 150,000. last time on expressway going over 60 mph. took it to dealer and they say it needs a steering gear..this should be on a recall . i feel ford is not being responsible for this and putting us in danger of an accident that could kill us or other. please help.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact called landers ford at 901-854-3600 (located at 2082 w poplar ave, collierville, tn 38017) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign numbers: 15v340000 (steering), 15v793000 (fuel system, gasoline), and 16v384000 (air bags); however, the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to a local unknown dealer, but the parts were not available. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available for nhtsa campaign number: 16v384000 (air bags), and parts distribution disconnect for nhtsa campaign number: 15v793000 (fuel system, gasoline) and 15v340000 (steering).

Tl* the contact owns a 2011 ford fusion. after starting the vehicle, the "power steering fault" message displayed and the power steering assist failed. the steering wheel became very difficult to turn in either direction. the failure was not diagnosed or repaired. the local dealer (sarasota ford, 707 w. washington blvd, sarasota, fl) and the manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 100,000. the vin was invalid. **tr updated 11/9/18*jb

Tl* the contact owns a 2011 ford fusion. while driving approximately 40 mph, the "check steering" indicator illuminated without warning. immediately afterwards, the power steering seized. the vehicle was towed to performance ford lincoln (606 nj-10, randolph, new jersey 07869, (888) 541-3927). the dealer stated that the vehicle was included in nhtsa campaign number: 15v340000 (steering) and the computer software was reprogrammed; however, the failure recurred three weeks later. the manufacturer was made aware of the failure and provided the contact with case number: cas-156-284-19. the failure mileage was approximately 164,000. the vin was not available.

Abs module brake pattle goes all the way down ford knows about it but won't recall it it is a safety issue they won't us too pay close to 1000 dollars to fix it an they knew about it i am looking to resolve this situation almost got in a rear end collision it was in san marcos texas 8-15-2018

Takata recall on my way home driving in the city the "service power steering" message popped up. i got home and parked my car like normal. the next morning as i'm leaving, it is incredibly hard to turn out of my driveway.

Lose of power steering whenever it wants & service afvamcetrac continues to come on. suppos day yhere t no recalls yet i loose power steering at amy given time & no mechanic can repair due to the inform me it should repaired by entire new parts from ford. had been taken in multiple times yet then they tell me it should b ok but won’t promise it due to every other power steering recall on this vehicle but mine. need help & resolution. has stopped workin multiple times & have had 3 accidents into curbs, my other vehicle & thx god when it happened on freeeay i was able to slam my brakes & safely get out of traffic.

While driving to work, i experienced a loss of brake pressure that nearly led to a collision. i took the car to my mechanic who replaced the abs control module. 3 weeks later, i had the same problem. i had the mechanic install another module from a junkyard, same problem. no one seems to have a solution for this, nor have i seen anything that indicates that something is being done to fix this problem. with nhtsa having started an investigation in 2016(according to an article in forbes magazine), one would think that there would be some sort of action by now. or perhaps american lives are not of the same value as the profits made by the manufacturer.

On august 16th 2018. my 18yr son was driving when his power steering went. he could have been killed along with others. there was a recall by ford. but with restrictions. with in 10yrs ir 150kmiles what ever came 1st. my son's car did not qualify as it was just over the 150k mileage. the cost of the repair is over 2k....we are devastate. how ford can but such restrictions when my previous son & other's could have lost their lives. also how can a dealership sell cars when there is very harsh recalls. we love to buy ford because it is an american car & suppose to be dependable & reliable. i bought this car thinking my son was going to be safe. instead i bought him a death trap. thank you.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering failed and the steering assist indicator illuminated. while driving, the steering wheel pulled to the right. the contact was able to keep the vehicle in the lane by applying force to the steering wheel. the contact was able to drive the vehicle home and it was later towed to vic valley ford lincoln (501 east daniel morgan avenue, spartanburg, south carolina 20304, (864)-583-3600). the dealer diagnosed that the power steering rear control arm was causing friction to the power steering system, which caused the system not to operate normally. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 15v340000 (steering) on august 11, 2018 by the same dealer. the recall repair did not correct the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 142,205.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. arceneaux ford (1111 old hwy 90 w, nw iberia, la) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. **tr consumer stated it should not take this long to fix this extremely hazardous problem. we have been trying to get this recall taken care of to no avail! updated 10/19/18*jb

Sometimes on start up there is no power steering. there is a warning light about steering malfunction. if the key is turned off and then re-started the steering comes back. the danger is if this happens while driving.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact called payne weslaco ford at (956) 619-6026 (2401 e expy 83, weslaco, tx 78599) and was informed that the parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available for nhtsa campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). the vin was not available.

My wife and i gave this car to our daughter when she got her drivers license in 2016.since then there has been a recall on the airbags that has not been fixed because they are on back order. the temperature sensor has gone out and ford is aware that is a problem but will not recall, and now 3 times the steering has locked up on her with an error message that reads "power steering assist fault". in reading various articles there was a recall but for some reason my car having a 3.5 liter was not in the recall, not real sure what engine size has to do with power steering. fortunately all 3 failures occurred in our drive way while she was backing out and she turned the car off and started it back up and the car corrected itself. i am in fear for my daughters life at this point, even though she has 2+ yrs of driving experience who is to say that if this happens when she is driving down the road she will know how to react without harming herself or someone else. ford needs to own up and fix their defective vehicles ps. this ford only has 45,000 miles on it. ralph nader, we need you!!!!

I could not open the driver side door after parking on street. from the inside. had to climb over console to passenger door. i am 83yr. female on walker. 93degree day. must take to dealer to have fixed. concerned about safety.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact called mossy ford at 858-273-7500 (4919 mission bay dr., san diego, ca 92109) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

My power steering system failed making the car unable to drive. this happened at 77,298 miles on it. my specific vin number was not included in the 2011 ford fusion recalls for the same problem for power steering failure.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sawgrass ford (14501 w sunrise blvd, sunrise, fl) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the power steering warning indicator illuminated and the steering wheel became difficult to turn. the vehicle was taken to frederick motor company (1 waverley dr., frederick, md 21702, (301) 663-6111) where it was serviced per nhtsa campaign number: 15v340000 (steering); however, the remedy failed to repair the vehicle. the manufacturer was not notified of the failure. the approximate failure mileage was 68,000.

Malfunctioning door latches 2011 ford fusion -- my door handle won't work and i have discovered that the same part is recalled on other models but not on the 2011. this is a safety issue as i have to crawl out my passenger side door.it's sad that ford has recalled other year models of the fusion; however, the 2011 is not in the recall. this needs to be recalled because this is a major safety issue!!!! i sure hope i never get a bind or situation where i need to get out of the car very quickly (car won't start & on fire, etc.) because i will not be able to get out of the car fast enough to be safe because i will not be able to roll down my driver's side window to get out of it. ford needs to recall this safety issue a.s.a.p!!!! i've attached copies of a previous recall that ford released for the same exact thing (malfunctioning door latch) on the 2013-2014 ford fusion; however, this should include the 2011 ford fusion as well!!!! i've also attached a copy of the same exact complaints of other owners of ford fusion's having the same exact problem as my car!!!! this is a major safety issue as i've previously stated above!!!!

Takata recall - the airbag, takata recall, was issued in 2016 & i've been trying to get this replaced since 2016. the ford dealerships around lafayette, la still do not have this part in stock for it to be fixed/replaced. this is a very unsafe (& could be deeadly) issue that must be fixed as soon as possible!!!!!!!!!!!!!!!!

My wife upon returning home could not open the driver's door. i had to open from the outside of the car. i later read that this has happened to a number of people and one temporary solution is to roll down the window and open the door from the outside. i also have read that 2010, 2013 and 2014 ford fusions have been recalled for this problem but not 2011. i have however found that a number of owners of 2011 fusions have also had this problem. of course the car was out of gear, turned off, and stationary.

Takata air bags have been waiting since first recall july 2016 for them to fix airbags not able to let anyone sit in front seat, have called ford dealers several times with no response other than we have no replacements, its been two years and nothing

Since previous notification, from ford corporation, of a defective airbag, i've been to metro motors dealership, on more than one occasion, and i was told metro motors hasn't receive any parts in order to repair our 2011 ford fusion (sport model) defective passenger (right side) airbag.

"takarta recall": i received written notice, from ford corporation, that our vehicle was on the recall list, due to our vin number, regarding a defective airbag. it as subsequently confirmed at st. croix, v.i.'s ford dealership, via computer print-out that our car was on the recall list but the dealership receive no parts for repair.

Driving 8 hours, 70 mph, on 92 outside temp day the car started making a thumping sound when breaking/steering simultaneously. steering became somewhat stiffer. the sound got louder as time went on, possibly due to extreme heat. wife was with me and we both became very worried because we were in atlanta 5 pm traffic. we made it home and i began an information search. i found that our 2011 ford fusion was included in a field service action 15n01. i spoke with the local ford service manager and was told that did not apply to the symptoms i described because there is no advance indication that the electric controlled steering is going out - it just goes out. ford's own report mentions this being possibly dangerous but downplays the concern by saying steering is still possible, just more difficult. i called ford customer service for some support but other than recommending a diagnoses and saying she is not a tech, offered no meaningful information. she did admit she would not want to drive a car with this condition existing. last, i tried to get information via live chat and when i sent the fsa number, i was actually blocked of my ability to question him and he ended the chat. frankly, i would like to hear the response of a ford management person to the question "would you allow your dearest family members ride in a vehicle that show frightening symptoms of a steering issue knowing the existence of the 'field service action' which is about the steering going out.

Over 2 years ago, at start up, the power steering assist failure warning appeared. i couldn't drive the car. i took it to the dealer and was advised of a recall on fusions, but not on my vin. very frustrating! they reset the electronics and it was okay for only a couple of months. since then, i receive the warning several times a month... consistently. i found if i turn the car off and back on, it would reset and power steering would resume. however, on thursday, 6/7/18, it would not reset. i had to have the car towed and was advised still no recall on my car, it is out of warranty now, and it can only be reset once; i have to pay $1600 to change the rack. this is extremely disconcerting. this is the same problem as original concern 2 years ago and my car is outside of the recall.

Takata recall - ford has yet to provide a remedy for a problem that has existed for more than 2 years now. last update was in december 2017, saying parts will be available in spring of 2018 - it is now summer of 2018.

Takata recall ac/heat continues to go out randomly. ac/heat/defroster is not working. have to manually lock each door upon exit of vehicle because automatic switch not working, the car shutdown and i cant enter the vehicle at times the key will not open my car door, i had to enter my car through the trunk at 3a. engines problems, electrical problems, back tail/brake light continues to go out often, and other issues. sometimes key wont turn in the ignition and brakes lock up.

Power steering assist fault pops up when car starts and steering wheel does not move

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the dealer (gary yeomans ford lincoln, 1-386-310-2342) was called and confirmed that the parts were not available for the recall remedy. the manufacturer was notified and stated that parts were not available. the contact had not experienced a failure. vin tool confirms parts not available. *tt updated 9/24/18*jb

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called town and country ford pell city at 205-884-0000 and was informed that there was no part available. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) in july of 2017; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (mullinax ford, 1551 e semoran blvd, apopka, fl 32703) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

The power assist steering light came on and the car lost power steering. this happened in the driveway while the car was in motion. the car was not steerable at this point. i turned the engine off and then restarted the car and the power steering was active so i took it to the dealership. the dealer diagnosed the issue and found steering rack internal damage (invoice and description attached). this is the same issue as in recalled ford vehicles, however, because this vin was not included in the original recall the work was not covered by ford.

Takata inflators: we have been trying to get the driver airbag replaced for a year since learning about this recall. our service department keeps telling us that ford don’t have the parts for the recall.

Tl* the contact owns a 2011 ford fusion. while driving at a low speed, the steering wheel seized and the power steering warning indicator illuminated. after the vehicle was restarted, the steering wheel operated normally. the vehicle was taken to jacky w. jones ford, inc. (2742 us-129, cleveland, ga 30528, (844) 312-7623) where it was diagnosed that the internal steering gear needed to be replaced. the vehicle was repaired. the manufacturer was notified. the approximate failure mileage was 85,000. *tt *tr

Tl* the contact owns a 2011 ford fusion. while driving approximately 35 mph, the power steering seized and the steering indicator illuminated. the vehicle was taken to teague ford lincoln (1730 w hillsboro st, el dorado, ar 71730, 870-864-9400). the dealer stated that even though the vin was included in the recall for nhtsa campaign number: 15v340000 (steering), the recall did not apply to salvage titled vehicles. the manufacturer was made aware of the failure and confirmed that the recall did not apply to salvage titled vehicles. the failure was not repaired. the failure mileage was approximately 115,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering module failed while driving various speeds. there were no warning indicators illuminated before or after the failure. the contact took the vehicle to town and country ford (101 anderson ln, madison, tn 37115) and was informed of nhtsa campaign number: 15v340000 (steering). the dealer stated that because the vehicle exceeded 150,000 miles, the power steering module would not be replaced free of charge. the manufacturer was not contacted. the failure mileage was approximately 158,000.

My power sterring shut off while driving, warning issued on dash. had limited manual steering ability, had towed to dealership. in motion.

Takata recall, waiting for a fix for over a year,

Driving at 45 mph i lost my power steering. took it and the dealership and was told they would have to reprogram the computer. picked it up on thursday and friday morning i lost power steering again this time i was driving about 55 to 60 mph.

Takata recall. i contacted (2) ford dealerships repeatedly since the recall of the airbag. each time i call the service departments of fiesta ford in indio, ca., or gosch ford in hemet, ca. i am told that they will call me when replacement parts are available. i have been trying to have this airbag replaced since 2014 with no cooperation from the ford dealerships, which at this time the vehicle is not being driven for safety reasons.

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the steering wheel seized. the contact turned off the vehicle, restarted it after 30 seconds, and the vehicle functioned normally. the dealer was not notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unknown.

Inquiry from congresswoman lois frankel on behalf of constituents re waiting over a year to have the airbags in 2011 ford fusion replaced. *ld *js

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the dealer (ford of upland, 909-253-0366) was called and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall: contacted my local dealership and ford motor company has not issued any parts for a recall repair. there has been no incident yet. however, the repairs are not scheduled and their are no parts available to make a repair.

Tl* the contact owns a 2011 ford fusion. while starting up the vehicle the power steering fault assist illuminated on the dashboard which resulted in loss of steering. this failure occured multiple times which required towing to the dealership (schaumburg ford 815 e golf rd shaumburg, illinois, 60173) (847-605-0800). the power steering assembly was then replaced. the manufacturer was notified. the failure mileage was 81,000. *tt

My power steering has failed it is part of a recall buy ford wont fix it because they say its not a safety recall. its a safety recall when its recall for causing you to crash. they say my mileage exceeds the recall. they want to charge me $1600 to fix their produvtion problem when i called the 1800 number for ford they tell me its not their problem. i have only owned this car for 1 year. when i would start my car sometimes the dash would flash power asst fail if i turned it off and back on it was fine. i was driving home from a birthday party and my dash started saying power steering fail and i pulled into a gas station went inside and when i came back out and started my car i had no steering at all. i believe if i had not stopped when i did i would have crashed. the steering wheel will not move at all. i had it towed to a ford dealership where they confirmed it is the recalled part but im not covered. i did recieve a letter in the mail about the recall and it had no dates or mileage information on it.

Occasionally powere steering goes out. usually in slow speed, leaving driveway etc. i can stop the car, switch motor off, restart and it works. this started happening about 2 years ago. this morning power steering went out and would not restart..

Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for the recall repair. the contact received the recall notification in december of 2017. the dealer (jeff smith ford, 230 ga-49, byron, ga 31008, (478) 956-4007) stated that the parts were unavailable for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure. vin tool confirms parts not available. *tt

05/03/2018 entered my 2011 ford fusion sel parked in my driveway. to run an errand. i started the car, it started fine, then the vehicle chimed and a message appeared saying, " power steering assist fault". the vehicles steering wheel would not turn. i turned off engine and restarted the car and same thing occurred again. i pulled out my phone and googled this vehicle message and found that there were many failures such as this reported on the internet. additionally i found that after investigations ford had recalled nearly 400,000 vehicles following many power steering failures around the country. i contacted the fairway ford dealership where i purchased the vehicle new in 2011 and reported the events above to brandon in the service dept. he looked up the information and reported as far as he could tell at that time my vehicle was not included in the recall of 2011 and 2012 fusions?! he reported that my vehicle was manufactured on 09/03/2010, and the recall included vehicles built from 09/10/2010???. he stated there was nothing he could do to include my vehicle into the recall and offered me the ford customer service phone number at 1800-397-3673. i called that number and spoke the the cs rep and was told recalls are vin specific and my vehicle was not included?! i asked to speak to a supv and was told the supervisor would tell me the same thing. i requested a supervisor again to make a complaint on being cut out of the recall by 7 days and how that date was arrived at. the cust rep said i have to accept an appointment return call 24 hours later. i am waiting for that return call.

Tl* the contact owns a 2011 ford fusion. while driving 35 mph, the power steering assist fault warning indicator illuminated and the power steering seized. the vehicle was towed to walterboro ford (902 bells hwy, walterboro, sc 29488, (843) 549-5581) where it was diagnosed that the steering gear failed and needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

Power steering suddenly fails. i've had this in for recall service and manufacture didn't want to replace, only wanted to reset codes. now won't fix even after power steering assist continues to fail and fails at least once a week. won't fix now because vehicle has 156000 miles. power assist fails during turns, during normal highway driving, when making slight turns-i never know when this is going to happen. car seems to "tighten" on it's own but still never enough time to know if the assist is actually going to go out or not. very dangerous. this has happened on both the city streets and highways. both during turns and normal straight driving. has happened in dry weather and wet and rainy weather. recall was never fixed properly when first serviced and now won't go back and completely replace faulty parts. in the last 5 months, this has happened more than 20 times.

Twice in the past week when starting the car the dashboard showed a "power steering fault" message and i had no power steering. upon shutting off the car and restarting, the steering operated without incident. after doing some research i found that there was a massive recall of certain ford motor company vehicles that exhibited the same issue. i contacted ford customer service and was told that the recall affected vehicles manufactured between 9/7/2010 and 2/28/2012. my fusion was built 8/2010. customer service said they would "pass the message along to ford." i have an appointment at a local ford dealer to address the issue but am concerned that if i have to replace the rack i'm facing a $2000 repair bill. if this is the same defect referred to in the recall, and i'm experiencing the same issue, why would i have to eat the cost of the repair (if needed) just because of a 30 day (or less) build date.

The power steering went out while i was driving it and had to have it towed.the passager air bag light stay on

Takata recall. the original recall is almost 2 years old and there is still no remedy. i feel like it is dangerous to drive the car and waiting almost 2 years to find a remedy is unacceptable.

This is the second complaint for the same problem involving power steering srafety. the first claim (#11062467) was filed 11-17-17. the message displayed on screen was (assault on power steering assembly.) there was code u3000 48-08 run on 1.20.18, and could not identify the problem. i am now filing the second complaint on same problem re-occurred but under different message of (power steering assist fault). this was run thru code #u3000-49 on 5-18-18 and problem was identified and repaired.: repair: removed and replaced p/s gear asyn and reprogram p6m and set toe. power steering gear asym for a total cost of $1,200.41, including labor. i would like to be notified if there ever is a recall issued for this problem.

I turn my car on and power steering shuts down. eng light comes on stating power steering assist fault. i turn my car off try again it goes away. started sat april 28 and has happened once a day. monday did 3x in a row. looked around under hood. tuesday (today) nothing happened. going to take to dealer but was told by previous owner did have problems like that and ford dealer told her it was due to it being cold outside. it’s been great outside here in oh since it started doing this on me. internet shows a safet recall for exact car but when i lookup my vin there are no recalls for anything? what if my car stalls and causes a problem, are ford fusions actually known for steering issues like this or not

Takata recall: i received the first notice in july of 2016 regarding this recall. to date, it has not been remedied and i am appalled that it has been almost two years since this recall. this is completely unsatisfactory!

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. berkeley ford (1511 us-52, moncks corner, sc 29461, (843) 761-8284) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford fusion. while driving, the steering wheel seized. the vehicle was towed to the dealer (village ford, 23535 michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the steering gear box assembly needed replacement. the contact stated that the vehicle was repaired and also received a wheel alignment. the contact stated that the vehicle was excluded from nhtsa campaign number: 15v340000 (steering). the manufacturer was notified and recommended that the dealer replace the part. the approximate failure mileage was 137,709.

Tl* the contact owns a 2011 ford fusion. while the vehicle was stationary and while driving various speeds, the power steering seized. fairway ford lincoln in freeport, illinois was made aware of the failure and stated that the vehicle was not included in a recall. the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 67,067. *tt *js

While driving approximately 30 mph and slowing down for a stop, vehicle without any prior warning started beeping and several dash alerts including check brake system, brake and abs and immediately lost full braking power, as if the car had stalled and lost power brakes. brakes had to be pushed to the floor and the vehicle still was hard to stop. i fear if i had being going any speed, i could not have stopped.

Tl* the contact owns a 2011 ford fusion. while operating the vehicle, the steering wheel became very difficult to turn in either direction and the "steering assist fault" message displayed. the failure was not diagnosed or repaired. the local dealer (woody folsom ford in bailey, ga) was notified. the manufacturer was not notified. the failure mileage was 156,000. the vin was not available.

Tl* the contact owns a 2011 ford fusion. while driving approximately 30 mph, the steering wheel seized and the power steering warning indicator illuminated. the contact stated that the steering wheel became extremely difficult to turn. the dealer was not notified. the vehicle was not diagnosed or repaired. the manufacturer was notified and believed the failure was relevant to nhtsa campaign number: 15v340000 (steering). the approximate failure mileage was 135,000. the vin was not provided.

Letter from congressman frelinghuysen on behalf of constituent in regards to the sudden and intermittent powering steering failure in her 2011 and 2012 ford fusion. *ld *js the consumer stated the there was a recall, but the vehicles were not included.*js

I have very little braking power. there is no possible way to lock my brakes up in case of an emergency. the brake pedal sinks all the way to the floor. yes it slows the car and yes it stops the car but if someone makes a sudden stop in front of me my car will be in a accident. i was gonna replace calipers but a mechanic said they weren't bad they were wearing normal. the brake pads are less then a year old and the rotors were replaced the same time. i have almost been in a few accidents because of this issue luckily in iowa we have big shoulders that gave me plenty of room to swerve to the shoulder and avoid an accident. these incidents all happened on highways as i was driving to work and the speed limit is 65 which with brakes that barely work i'm scared to even get to that speed. normally i drive my other vehicle because of this problem that i have with the brakes. so i spend alot more money on fuel then i should considering i bought this car for the good gas mileage.

On, november 10, 2016, i pulled into a parking spot in a shopping plaza. i put my car in park, took my foot off of the break and my car started rolling backwards. i put my foot back on the break and pulled the emergency break and my car stopped. i didn't know what was wrong, so i put the keys in the ignition and tried to start the car and it wouldn't. i called a tow truck, had it towed to a ford dealership where they replaced the sifter cable. i had 84,561 miles on the car at the time. this past weekend, march, 16, 2019, i pulled into a parking spot in the fells point area of baltimore, put my car in park, took my foot off of the break and my car started rolling forward. i pulled the emergency break and the car stopped. i tried to start the car, and it would not start. it is a problem with the shifter cable again. i've only put about 23,000 miles on the car since the last time it was replaced. i am currently waiting to hear from ford to see what they are going to do about it.

Takata recall. i have been waiting for my recall to be fixed since july of 2018. i received a letter from ford stating they would provide a rental car until they were able to fix the airbags. i contacted bob davidson ford and they said they would put me on a list to fix the airbags and to provide a rental. it’s march and i still haven’t heard from them. i contacted another ford dealership, bud norris ford, and they stated that they aren’t giving out rentals anymore and ford only told me they were giving out rentals to get me off of the phone and they didn’t have the parts to fix it. i contacted a third ford dealership, al packer, and they didn’t have the parts to fix it either. so i have been driving around a car with airbags that could kill me with no one able to fix them. i don’t know how you get on a list because i’ve talked to bree dealerships and not one has been able to fix the problem or call me back and tell me when they could fix it.

As i was driving on the expressway i tried slowing down but my brakes wouldn’t stop i had to push them all the way to the ground so i pulled over at gas station put brake fluid in and it help but the next day it’s doin it again i look and see the break fluid leaking out

Takata recall

Tl* the contact owns a 2011 ford fusion. while the contact's daughter was driving 50 mph, the steering wheel began to move on its own. the contact's daughter almost crashed. when the brake pedal was depressed, the steering wheel returned to normal and the power steering default indicator illuminated. the vehicle was towed to levittown ford (3195 hempstead turnpike, levittown, ny 11756), but they refused to service the vehicle because there were no recalls listed for the vin. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was experiencing the same failure listed in nhtsa campaign number: 15v340000 (steering). the manufacturer was not made aware of the failure. the failure mileage was 115,000. ..*bf.. *jb

Tl* the contact owns a 2011 ford fusion. while driving approximately 35 mph, the steering wheel became loose and the service auto trac warning indicator illuminated. the contact pulled into a parking lot and turned off the vehicle. when the vehicle was restarted, the steering ability seized completely and "service power steering" appeared on the instrument panel. the vehicle was driven to the contact's residence. the vehicle was repaired per nhtsa campaign number: 15v340000 (steering) by levittown ford llc (980 s broadway, hicksville, ny 11801) on march 20, 2017 for the same failure. the manufacturer was notified of the recurrence. the vehicle was not repaired. the approximate failure mileage was 96,343.

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the vehicle lost power steering ability. the contact was able to pull the vehicle over to the side of the road. the vehicle was towed to levittown ford (3195 hempstead turnpike, levittown, ny 11756, (516) 336-4718) and the contact was informed that since the vehicle was 3,000 miles over the warranty, they would not cover the repair costs. the manufacturer was contacted and agreed with the dealer. the vin was unknown. the failure mileage was 153,000.

Nhtsa campaign #15v340000 happened in my garage.lost all power assist.

When driving at low speeds, vehicle creaks consistently. have been told by ford the front control arms need to be replaced. has been an issue since 60,000 miles. unacceptable to be quoted over $1000 to fix all control arms on a car with that many miles. common problem in this model. we have replaced the worst control arms as they have gone bad, but still need to repair the remainder. vehicle now has 125,xxx miles

Tl* the contact owns a 2011 ford fusion. the contact stated that the sun roof exploded and imploded glass without warning. the glass particles entered the inside of the vehicle. there were no injuries. shenandoah ford (9135 winchester rd, front royal, va 22630, (540) 636-2901) was contacted and referred the contact to the manufacturer. the vehicle was not diagnosed or repaired. the manufacturer was contact, but did not specify that they would determine the cause of the failure other than having the insurance company cover the repair and for the contact to replace the part. the approximate failure mileage was 146,000.

Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. westland ford (3450 wall ave, ogden, ut 84401, (801) 629-5500) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. dana ford lincoln (266 west service road, staten island, ny 10314, (718) 303-2637) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Faulty driver’s side door latch will not open from the inside. the vehicle was parked. after climbing out the passenger side door and walking around the car the driver’s door did open from the outside. ford lists a recall for 2013-2014 fusion, but not earlier years. an internet search shows i am not the only 2011 owner with this safety issue.

Tl* the contact owns a 2011 ford fusion. while backing out of the driveway, the 'power steering assist fault" message appeared and the vehicle became very difficult to steer. when the vehicle was turned off and restarted, the vehicle operated normally. the failure occurred at least five times within the past week. the contact also received a recall notification for nhtsa campaign number: 15v340000 (steering). the vehicle was taken to ford of clermont (1101 fl-50, clermont, fl 34711), but parts were not available to perform the recall repair. the vehicle was not repaired. the manufacturer was notified of the failure and provided case number: cas16880677. the approximate failure mileage was 98,000. parts distribution disconnect.

2011 ford fusion while driving the power steering now and advancetrak warnings came on. took to shop and was told rack and pinion needs to be replaced. wanted to charge me $3000; i pick up my car and it's been working but i am afraid after reading everyone else's issues that this is bad.

Some times my power steering doesn't work & goes to manual, went to dealer in 2017 and was told no recalls on my vehicle, now i was told miles went 2 150,000 some miles & mine are over that, this could cause a problem if it happens while driving could cause accident, happened after i started to drive down street

Tl* the contact owns a 2011 ford fusion. while the vehicle was being driven, the driver's side air bag warning indicator illuminated. the vehicle was taken to sheehy ford of marlow heights (5000 auth rd, marlow heights, md 20746) where it was diagnosed that the driver's side air bag module needed to be replaced. the vehicle was repaired. the manufacturer was also made aware of the failure. the approximate failure mileage was 123,380.

The brake pedal occasionally has little resistance and goes to the floor. this car has become scary to drive. i assume this is the same issue i have read about concerning abs.

The power steering in my 2011 ford fusion has been going out periodically. when this happens, i have to wait for the opportunity to make a wide turn because it's very difficult to turn the wheel. there's been several occasions when i caused traffic jams or almost got rear ended since the car behind me didn't expect me to take so long to turn. a lot of times the power steering goes out when i'm stopped at a red light. i can still drive the car to my destination locally using the streets but i fear that it will go out one day while i'm driving on the freeway. luckily it's usually only me in the car when it happens but i'm afraid that it might also happen when my kids are in the car. it's also frustrating because only i can drive the car because when it happened once when my wife drove it, she panicked and wasn't strong enough to turn the wheel. this time, she did have one of my children in the car. i had to go meet her and drive it home. i've been researching this issue and have found that thousands of vehicles with the same make, .model, and year have experienced similar issues yet only certain vehicles are part of a recall. my car is experiencing exactly everything that the recall says it would yet when i run my vin #[xxx] through fords database, my car does not fall under this power steering recall. which i find very disturbing. i've also contacted ford corporate and my local ford dealership and they just advise me that my vin # is not part of that recall. which is very odd. since my car is exactly what the recall describes. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The vehicle was in a parking lot and i was getting ready to go into a store. it was pouring down rain. i am disabled but am able to drive a vehicle. i was ready getting ready to get out of the vehicle. as i tried to open the door handle i felt the door go loose and the door would not open. this is a huge safety issue. i have knees that were fractured and i must wear knee braces on them. i had to crawl to the other side of the vehicle in order to get out. i really hurt my arms by crawling across the vehicle. it floods a lot in houston where i live. this is another safety issue. i must be able to get out of my vehicle quickly during an emergency situation such as flooding. ford has recalled the 2010 and 2012 fusions for the door handles. why haven't the 2011 fusions been recalled? this recall needs to be done now.

While driving down the road at 55 mph the power steering went out and a light came on saying power steering assist fault. almost caused an accident but was able to gain control of the wheel

In march 2018 i went to get in my car and a warning came across my dash board that said power steering assist fault and then my steering would not move. i got it fixed then. now almost a year later it's having the same issue but this time it locked up where as last time all i had to do is restart the car and it released.

Takata recall nhtsa recall # 19v001 manufacturer recall # 19s01 when can i take to ford for repair? information on defective air bags appeared several months ago.

While driving, the power steering went out without any notice.

Abs unit makes brakes go to floor.started after a quick stop

When driving my 2011 ford fusion going straight on clear road the brakes fail after hitting a bump and or pothole while pressing on the brakes. its like a " perfect storm" in order to duplicate it. you have to be driving and almost at the same time press the brake and hit the bump/pothole. the brakes fail. the peddle goes all the way down to the floor. almost hitting the car in front of me. to stop the car i had to pump the brakes while car still in motion for it to stop. eventually the brakes come back after frantically pumping the brakes. this is the third time now. i can't do this anymore i'm scared that i may die in a crash with me and my family.

When starting the car the steering (in stationary position) locks up and power steering failure light comes on. i turn the car off and re start and its fine. the steering wheel has become hard to manuever and makes a noise especially on left turns. problem is progressively getting worse.there is a current recall for this problem, and my ford dealer refuses to cover the fix because it has over 100,000 miles.