2010 VOLKSWAGEN Jetta

1. Most concerning issue is that my used jetta backs up too fast when I start the car and use the reverse gear; this has gotten to the point that I have to brake first and then back up very slowly to avoid hitting a vehicle or a person in the parking lot; the dealer or the service manager do not care about this issue and they keep giving me a piece of their own mind every time I call or try to bring this issue to their desk.
2. The other issue is there is some times too much smoke coming out of the exhaust and I don\'t know what exactly is causing this issue and the dealer again brushes it off carelessly saying: \"that is what exhaust is for\"

I owned a 2010 Jetta TDI wagon.The DSG automatic transmission is a poor and in my opinion dangerous piece of equipment. Because the transmission changes gear almost instantaneously with a series of clutches it is impossible to stop in from jumping when starting off in forward or reverse. This makes parking in tight places almost impossible and even worse if this happens to be on a hill. Worse still the transmission sometimes fail to engage at all when it is asked to accelerate quickly or stalls when moving in stop and go traffic. The last time I took the car in and asked the dealer and his mechanic to accompany me ( they had taken it out on their own the two previous times I had complained and said that it was shifting normally) I showed them how it stalled in stop and go traffic and banged loudly when starting or stopping. They said the electro-hydraulic controller was faulty but when they installed the new one the transmission quit and they said the transmission had to be replaced. Instead of this I said I wanted to swap my car for an identical car but with a manual transmission. Unfortunately I had to buy a 2012 to accomplish this. This upgrade cost $12,000 even after VW gave me $800 for pain and suffering. In summary I believe that this transmission is unsuitable for the TDI engine which has twice the torque of the same size gasoline engine and that it is dangerously unpredictable as a result.

Hello, I just experienced a DSG transmission failure on my 2010 VW Jetta. The car is a daily driver and I use it to get to work which is a 120 mile round trip. The reason I am writing this is because after the transmission failure I did some internet searching and noticed many posts about this issue, although i am not 100% sure the issues are identical. The failure occured at my office with dash warning lights blinking I could not use reverse, the car just sat there. I could use drive, but the transmission would not shift to the next gear so I had to call a tow truck. Other than this issue the car has been rock solid. One of the issues I have is that Volkswagen is going to have to order the replacement transmission from Germany and there is no ETA. This is my primary transportation to work so that is where I am left. The dealership said they have no rentals and I would have to contact my insurance company. This is way to early for a transmission failure in my mind and I have never had a new car that failed at 58k, i drive them for years and 3 or 4 times the mileage.

There is a delay in the sounding of the horn after the steering wheel switch is depressed of about three car lengths at freeway speeds. The manufacturer acknowledges this delay and claims that it is not a problem! An independent auto tester for lemon lawyers and expert witness in So. Ca. says this problem occurs in some Audis and BMWs. An engineer at NHTSA says his Chrysler does the same thing. As a required safety apparatus, the horn must function properly, not with a built-in delay. The Ca. Veh. Code, sec. 2700 says that the horn must be operating properly. However, it does not specifically mention that there must not be a delay in its deployment. The code was written before processors operated the horn.

The stock non- HID headlights in my 2010 JETTA Sportswagen is inadequate and a safety hazard as the headlights are unable to project far enough ahead and to the sides to illuminate and see curves and turns on the road at normal driving speed limits. My JETTA is brand new and this problem is obvious and stressful! This prompted me to do some research online and when I researched this problem I did indeed find others with the same safety concerns and complaints! I called the dealer and they told me to contact Volkswagen USA. I called Volkswagen USA about this problem and also told them that other JETTA owners have documented the same concerns online and they told me that they intend to do absolutely nothing for me or to correct this headlight problem on JETTAS at this time. It looks like people will have to die before they will act on this dangerous inadequate headlight problem! My name is Barry Cohen

Vehicle will cut out while driving at highway speeds. this has been happening for over a year. multiple parts have been replaced over this time. the internet has many cases of this same problem happening to other people. vw must know about this problem. this is a very dangerous problem?

I was driving down a busy road when i saw smoke coming out from under my hood of the car. i immediately pulled over onto a side street and popped the hood. the engine was engulfed in flames. i then pulled my panicked 4 year old daughter out of her car seat and took her across the street. we then called 9-11 and the sheriff's department and fire department showed up to put out the fire. i had my car towed to a mechanic where he says the fire was caused by a fuel line. there is a recall for the same year and model for my car but it is not for my vin# even though it's the same cause as my car's fire!

Ongoing occurrence: when i start my car the sunroof tilts open. i start to drive and the sunroof would start randomly open and close without me touching knob to open sunroof. i could push on knob and sunroof closes from tilt position and at times it would just open right back up. this occurs during driving and without driving with car ignition on. seems like electrical issue within the sunroof controller.

Key wont turn, as if there is a locked steering wheel (even though there isn't). after about 30 minutes, was able to get the car started, but couldn't turn the car back off without applying an overly strong inward pressure to turn off the car. the ignition switch is stiff and locks up.

Abs control module is defective. i lose braking power randomly especially when turning steering wheel to the left. abs, traction control and airbag lights are on. brake light warning will flash randomly and the speedometer jumps up and down randomly.

While on a city street at stopped at a stop light my vw jetta tdi made a funny noise and shook. then it acted like it wanted to stall, the glow plug light came on. the stop light changed and i was able to pull into a parking lot. when i pulled into a parking spot before i could take the care out of gear, it stalled. i was not able to get the car to start again. i was told by vw of san bernardino that this was a know issue with the high pressure fuel pump. the recall update was preformed back in 2014 to prevent the incorrect fuel from being placed into the vehicle. i am a long time diesel owner and have never placed the incorrect fuel into the car. i believe there is a defect in the design or material related to the high pressure fuel pump.

My wife’s 2010 jetta 2.0t tsi experienced an engine stall and complete loss of power while driving at approximately 40 mph on a straight section of city street. this was a routine trip under clear weather conditions. with no traffic behind her, she safely coasted to the side of the road. after waiting 5-10 minutes she was able to restart the engine and, with no check engine lights appearing, drive approximately four miles home. the following morning, upon starting the engine, multiple cylinder misfires began occurring and the engine was immediately shutoff and the car was towed to the dealership for diagnosis. the dealership discovered that the stall was due to the timing chain tensioner failing, which allowed the timing chain to skip six teeth on the camshaft and the valves to contact the pistons resulting in the engine self-destructing. they recommended a nearly complete engine replacement at a cost of over $8,000. the car was purchased brand new in 2009 and has been maintained impeccably as specified by vw. speaking with the dealership engine technician, we learned that the timing chain tensioner is a known defective part by vw and that in 2011-2012, was revised several times in an attempt to mitigate the failures. a technical service bulletin was issued by vw to dealerships and service departments explaining the issue but no notices or recalls were sent to customers informing them of this potentially deadly component failure. i have read, but not independently verified, that vw has issued a recall for this specific component in europe. since the beginning of 2016, and owing to the significant safety hazard, as many as three class-action lawsuits have been filed against volkswagen for this specific component failure. we are thankful no one was seriously injured or killed when the car stalled during operation, but now we are facing over $8,000 in repairs.

The abs system went out of control, all of the sudden the lights on the dashboard where on. the car was in motion when this happened it was a scary situation! there is a local volkswagen near my house and this people suggest me to change the entire abs pump, vacuum pump and they got the nerve to charge me for the car revision when they knew this car is on recall.

When starting from a stop the transmission slips into neutral and the car rolls unpowered to a stop. if the engine is turned off and transmission is shifted to "park" to restart the engine it is then impossible to shift the transmission out of "park" into neutral or any other gear. whenever this is happening various warning lights appear illuminated on the warning panel-eg. "low washer fluid" and "traction control warning." in traffic this is very dangerous and to get to an "outside lane" may be impossible. to lose power when starting from a stop sign and having to coast to a stop in the lane one has just entered is very dangerous. twice when turning left with a left-turn green arrow the transmission failed and i rolled to a stop, shifted to "park" to restart the engine only to have the transmission "lock-up" in "park" with me unable to physically get the selector lever into "drive." this car has been serviced at vw every 10,000 miles since new and at 104,000 miles i am told it may need a new $7,000.00 transmission. on-line i see that the "dsg transmission " has been recalled twice from 2006 to 2016 for "slipping into neutral." however, vw claims there are no recalls for my vehicle and when i do a ntsc vin search i find no such problem listed. my nearest vw service department is 45 miles away via interstate and city driving and i am afraid to attempt driving there for a diagnosis. local transmission shops are unable to service or even diagnose or measure the fluid level in the vw proprietary sealed-unit.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle alarm sounded in the middle of the night. the contact noticed that the key fob and manual keys were only locking the front driver side door and not the other doors. the vehicle was taken to the bommarito volkswagen dealer where it was diagnosed that the latches failed and needed to be replaced. the contact was also informed that the vehicle was out of warranty. the vehicle was not repaired due to the repair fees. the manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty and nothing could be done. the approximate failure mileage was 72,950.

My key has been difficult to turn in the ignition to start the car recently. yesterday i had the same problem but the car started. after driving the car the key would not turn to turn off the car. no matter what i can not get the key out of the ignition. i only got the motor to shut off because my son knew to pull a fuse and then take off a battery cable. this ignition problem is serious and is a safety issue if you can't turn off the car.

Tl* the contact owns a 2010 volkswagen jetta. on several occasions, while driving 40 mph, the vehicle stopped without warning. on one occasion, the vehicle failed to accelerate. as a result, the contact stated that a warning indicator illuminated, indicating to depress the brake pedal and accelerate again. on another occasion, while attempting to reverse the vehicle, the gear shifter failed to operate and the check engine warning indicator illuminated. the vehicle was taken to vorderman volkswagen (located at 5811 cross creek blvd, fort wayne, in 46818 (260) 489-7900) where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and did not offer assistance. the approximate failure mileage was 75,000.

We have been victims of the well known long standing ignition key stuck issue on these vehicles. she stalled the car in the intersection then tried to restart but the key was stuck. fortunately a couple nice guys helped her push it off the road and i was later able to get the key to turn and get the car home. when i got the car home it took me nearly 30 minutes to turn the car off. vw has known about this problem for some time but they refuse to fix it. so i'm spending yet another weekend fixing this piece of junk. german engineering is just another way to say collection of stupid ideas. for example they twist the heads off the bolts that hold the problematic switch in during manufacture. no i'm not kidding folks.

My daughter has been driving her 2010 jetta since june 2010 (purchased new). until the end of 2016 she complained that her car started running unsmooth, jerky, the vsc warning light on/off randomly, unable to go faster than 60 mph on the freeway while the car was shaking violently and the engine revving aggressively. i verified her car driving condition myself. i was traveling above 70 mph on a 65-mph freeway zone. suddenly the car started to shake violently as if all wheels were severely off-balanced. ignoring my accelerator pedal, i could barely drive above 45 mph. i felt very unsafe in the middle of the road and prepared to be hit by another car at any moment. to achieve a desired quick brake pedal response on volkswagen vehicles, the design engineers opted to increase the assembly interference between the brake master cylinder and the booster instead to reduce the brake pedal to the master cylinder piston travel ratio. they reduced the clearances from the master cylinder piston seals to the brake fluid supply/return ports so that the car brakes can be activated with shorter brake pedal stroke. as the results, under assembly dimensional tolerance stack-ups, some cars were built with the brake fluid supply/return ports partially or fully covered by the piston seals at the volkswagen factories. when the thermally expanded brake fluid cannot flow back to reservoir through the fully covered supply/return ports easily, the fluid will expand brake caliber pistons pushing the brake pads against the rotors resulting brake dragging. when a moving car’s engine cannot overcome with the brake dragging frictions, the car driver will lose his/her control to the vehicle speed. the o-ring swell due to aging made the jetta worse. http://www.vw-resource.com/adjstrod.html http://blog.caranddriver.com/what-exactly-does-volkswagen-mean-by-german-engineering-anyway/

Engine of my car caught fire after a short drive, luckily my daughter was able to pull it on our drive way and move away safely before engine caught fire. we had to call fire department to put off the fire.

As with most other 2010 vw jetta owners, my premium 8 touch screen radio (sn: vwz4z7j3024044) stopped working, no warning or intermittent problems prior to the failure. i have been taking a great care of my jetta which has very low miles (33k) and i never have had a radio fail in any my previous cars, one of them was also a vw car. my local vw dealership wants to charge me $600 for a refurbished radio plus $70 for the installation. i have reviewed various online forums and discovered this is a common problem with the revision of this radio for the 2010-2011 model year. unfortunately volkswagen has done nothing to issue recall. the car has integrated hands free bluetooth which also does not work because of the radio and is a safety issue for hands free calling required in my state. also, this will cause a drain on the battery which could result in not being able to start the vehicle after sitting too long.

Brakes will lock at times. pedal will go to floor at times. recall issued for other jettas with similar problems, why not mine?

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle failed to start and the air bag and brake indicators illuminated. the vehicle was not taken to a dealer or diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 15,800.

Ignition system keeps failing. car keys get stuck and car won't turn off and having a hard time tuning the key to start the car. each time the car is parked and the steering lock is disengaged.

While driving to work on a very busy interstate my 2010 vw jetta tdi had a check engine light come on, immediately followed by my car stuttering and shutting off immediately. after neing towed to the dealer, i was informed the entire fuel system had to be replaced and that this was a major issues with vw diesels (esp. years 2009 & 2010). the hpfp had become such a problem that the manufacturer extended the warranty for the fuel system to 120k miles or 10 years. my mileage went over the allotted amount by 5k miles but after many calls to vw customer service they refused any help, they would not cover the $5,000 repair, the $3,000 in parts or anything. they refused any type of help even though they most certainly could have assisted me. it is well known that the fuel pump is poor, even the replacement pumps have a huge failure rate yet vw does nothing to assist their customers. they have failed to produce a hpfp that does not break down and then they make it the customers fault by not recalling the part. these fuel systems should have been replaced as a recall before they cause the car to suddenly stop on a busy interstate. i am thankful that i was not injured but i am furious that i am just one of many that have went through this and been offered no help. we are left to pay the price, one that runs anywhere from $5,000-$9,000. that is an unacceptable repair cost to a vehicle with under 125k miles, and it happens as soon as 6k. the engineers at vw should be held accountable for their poor design, inability to correct it and abandonment of their loyal customers. vw has shown a complete disregard for human life by failing to properly address this issue.

2010 vw jetta with 73k miles experienceing issues with the hydraulic pump and abs system. while in the car is in motion, engagement of the abs system causes the driver to lose control of the vehicle. when brakes are hit, car violently pulls from left to right out of lane beyond the drivers control. this issue has occurred multiple times trying to decelerate while driving on a highway in high traffic situations. smoke from tire burn has occurred from the lose of control. thankfully no accident occurred, but that was extremely lucky. it is an extremely dangerous condition and the car is undriveable with this issue. nhtsa recall campaign #16v913000 issued on 12/20/16 covers this model and year vw for this exact issue, however, the vin number identified above is not covered by the current recall. the recall needs to be expanded to cover additional 2010 model year jetta's experiencing the same highly dangerous hydraulic abs issue.

Car suddenly unable to accelerate beyond 30 mph. car gently driven to dealership where car died and was unable to start. dealership has investigated and found metal shards from fuel filter have migrated throughout the fuel system. cost of repair $5400. car is part of vw buyback program. dealer refused to buy back vehicle without repair stating vehicle must be " able to get to dealership on its own'. i drove vehicle to dealer. dealer refuses to work with me on buyback. now forced to pay for expensive repair. dealer state repair " expected due to high mileage" i have always had high mileage vehicles and have never before had metal in fuel line due to fuel filter failure.

Tl* the contact owned a 2010 volkswagen jetta. while the contact's son was driving 10 mph, he crashed into another vehicle. the air bag warning indicator illuminated, but they did not deploy. a police report was filed and there were no injuries. the vehicle was towed to the body shop at an independent dealer and deemed destroyed. the manufacturer was made aware of the failure. the failure mileage was 44,000.

Passage side high and low beam , driverside daytime running light, driverside rear tail light, reverse light and brake lights all stopped working changed all bulbs still didn't work pulled f16 fuse fuse is burnt and melted the fuse port. vw stated it would not be covered even thou it was recalled for the 2009 same make and model. called vw care and explained my vehicles build date stated 12.09 mexico refused to cover it under recall. explain that my vehicle is not safe to operate.

Tl* the contact owns a 2010 volkswagen jetta. while operating the vehicle, the abs sensor remained illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 16v913000 (service brakes), although the failures were identical. the vin was unknown. the failure mileage was 54,000.

The gas engine car stalls out when stationary, in motion, on city streets and highways.i turn ignition off then start the car again and go on to my way to the next stall. it is not bad gas and mechanics and dealerships are still guessing what wrong.

Driving on interstate highway for greater than 30 minutes, there was onset of strong rain conditions at about 30 minutes of driving time -- the epc light came on and the ability to accelerate was lost. symptoms of downshifting were noted just prior to onset of issue. depressing the accelerator resulted in rpm increase with no acceleration in relatively fast traffic (>50mph). was able to pull off safely and shut vehicle off. very dangerous situation in high speed/strong rain conditions. epc light turned off after shutoff and re-start, and i assumed a slip on wet surface. restarted and attempted to rejoin traffic. traveled less than 50 feet and epc light re-lit with no slip, followed immediately by lighting of the 'check engine' light. same lack of acceleration and increased rpm with depressing throttle pedal was noted. turned off engine on shoulder again and restarted after five minute period in attempt to get home and was able to very carefully/slowly merge back into traffic with check engine light and epc light lit for entirety of trip home (>50 miles). vehicle drove for additional approximately 50 miles without symptoms onset. vehicle currently has approximately 50k miles and is driven once every week or two weeks. all service is performed regularly. i researched this symptom set online, only to find hundreds of complaints similar to mine across the spectrum of vw models indicating no precise diagnosis relative to these symptoms coinciding with thousands of dollars of repairs in attempt to reconcile. i do not care to spend thousands of dollars attempting to repair an issue that cannot be identified using a 'trial and error' method on a vehicle that kbb values at less than 5k. based on my limited research, this very dangerous issue should be some sort of recall. i have researched recalls on my particular vehicle and have noted nothing relative.

"key gets stuck in ignition and i cannot turn off the engine." i got home from running errands. parked in my driveway and could not turn car off. key was stuck

Lateral spacing between accelerator and brake pedal too narrow. this situation causes the driver to push the accelerator pedal when requiring braking. on at least one occasion this caused me to impact a stationary vehicle directly in front of me. this is a dangerous condition that is aggrevated when larger footwear is worn, this condition should be investigated, as it an unacceptable presents a safety risk

Radio is dead. see all the many complaints from other owners here: https://www.cargurus.com/cars/discussion-t36009_ds552583 safety concern with no bluetooth function since the radio is dead. battery has been replaced twice. an issue many others have posted about. vw chat says there is no campaign for either of these issues and just gave me a case number. the seat showed early deteriation while under warranty and was pointed out to the dealer, stokes vw several times. but they never wrote it up on the service order. another problem 2010 jetta owners have posted about.

Car won't start, jumped, drove and failed to start next day, own test and has current draw when off, took to dealer, said radio is causing problem, won't (go to sleep mode when turned off), told $800 to replace the radio, checked on line and i see so many, thousands i hear, problems with radios on this style car, if volkswagen won't stand behind a known issue and go back on their supplier for a resolution, i will not stand behind volkswagen and purchase another one when the time comes for a replacement vehicle, if this was a safety issue i'm sure some legal action would be taken, but it's only a radio, costing a lot of people, i'm guessing millions of dollars

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving at 50 mph, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to a dealer but the contact was unsure about what part needed to be replaced. the vehicle was repaired. however, the failure recurred and the check engine warning light illuminated. the vehicle was taken to a dealer who diagnosed that the gasket, sealant, the oil separator, the timing chain tensioner, the timing chain, the timing chain case cover, the timing rail tensioner and multiple other unknown parts needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 90,000. the vin was available.

We have had two rims bend out of shape resulting in flats in the space of three weeks. the first occurred when striking a minor pothole (<1" deep) at low speed, and the other happened on the highway with no apparent pothole or debris. the extreme fragility of the rim makes it appear defective. we are careful drivers and have not had any accidents with this vehicle, and the vehicle has been properly maintained.

January 10,2017 had car towed to dealership. right rear coil spring broken into 3 pieces. left rear cracked. both replace under extended warranty w/$100.00 deduct. car had 77,695 miles. march 13, 2017 car towed due to left front coil spring broken covered under extended warranty w/$100. deduct. i had them replace the right coil spring and they found mounting bracket broken along with bearing. this was not covered under extended warranty, costing me $532.01. my complaint is why would the springs break like that? i have owned many cars over the years and i am not rough on them. i avoid pot holes and man hole covers as much as possible, so why have 3 out of 4 broken and the bearings and mount break on the other, all within 9 weeks of each other? this is very costly now and i am an older woman and i can't afford these repairs. i am not happy with vw car.

Key gets stuck in ignition when turning off the engine. vehicle will not turn off. vehicle was stationary with emergency brake applied.

Diesel fuel filter is clogging up and was told that it required replacement at a cost of $7,000.00.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that there was an internal leak from the motor associated with the engine, the driver side low beams shorted several times, and the skid warning indicator illuminated. also, the traction was poor and the suspension and steering were loose while braking. the vehicle was taken to a mechanic for diagnostic testing. the vin was excluded from nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the manufacturer was notified. the failure mileage was not available.

As with most other 2010 vw jetta owners, my radio has gone out not once but now twice. there is an electrilcal problem on the drivers side of hte car because not only does this happen but my head lights, running lights burn out at a mind blowing rate. it is a safety issue for many reasons, most being the fact that my handsfree bluetooth is not functioning now and i drive for my job! this is the second radio i will have had to replace. ridiculous.

2010 vw jetta se not long after purchasing teh vehicle used in 2016, the abs and esc lights started coming on. we didn't really notice any change in the vehicle performance, but were concerned about the lights being on, especially since it concerned the brakes and stability. on 6/14/19 we took the vehicle to the local dealer to have this issue checked out. the receipt from that visit showed that the abs pump and module had faults. the dealership recommended replacing both at a cost of $2,610. we asked the service person what would happen if we didn't replace them and he said the brakes would still work but the abs might not function properly, but that we should be ok. we have continued to drive the vehicle with the lights on most of the time since then without any noticeable performance change; however, performance is starting to become an issue. the abs and esc lights have been remaining illuminated for quite some time now. also in the last month or two the check engine light is now starting to come on periodically with a corresponding issue with the steering being more difficult. we are becoming more concerned about safety. as a result, we took the vehicle to an independent repair shop this week to get the problem checked out. he informed us that there is an active recall (16v913000) that would correct all of these issues. he gave us a copy of the recall and said we would need to take it to the local dealer to have the repair done. we contacted the local vw dealer and they told us the recall doesn't apply to our vehicle, so i then called the national vw customer service number and was told the same thing. what can we do to have vw honor the recall for our vehicle?

Car will unpredictably stall some times, close the ignition switch and engine will be able to start,,, will go in limp home mode when the glow plug light will illuminate and check engine light comes on for dtc p00af....

Control panel fan stopped working and back passenger floor is wet.

The key will not start and then won't turn off. it gets stuck in the ignition and the wheel locks. the lock and not starting happens when stationary and the nototr is off. the not turning off the car happens when it's stopped but ignition cannot be turned off.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 45 mph and pressing the brake pedal the vehicle did not immediately stop and crashed into the rear of a second vehicle. no injuries were reported and no police report was taken. the vehicle was taken to an independent mechanic who diagnosed the abs control module was faulty and needed to be replaced. the vehicle was not repaired. the local dealer schumacher volkswagon located 3720 northlake blvd suite b, palm beach gardens, fl 33403 and the manufacturer were notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number 16v913000(service brakes). the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 76,000.

Rear driver side door locking mechanism has failed, in the unlocked position, rendering securing the vehicle impossible. there is no secondary method of locking the door, since the actuator is solely electrically operated. there are also indications that this condition is responsible for draining the car's battery when left for more than 5 days without starting.

Water infiltration: there was a class action suit won against vw for water infiltration for model years through 2009, which filed before this vehicle was manufactured. mine is a 2010, but manufactured in 2009. i now have the exact same problem, but haven't found any evidence a new class action suit was brought or that the company has voluntarily recalled the vehicles for correction. this problem has resulted in my car taking in enough water to create a 2" deep puddle where the front driver and passenger put their legs. while i thought i had extracted all water and dried out the car, i returned 3 weeks later to find the interior completely covered with mold/mildew, which creates a health hazard for most, and particularly me since i have allergies to some molds. the vehicle is now pretty much a total loss, and is valued at $8000 - which a retiree such as myself cannot afford to lose. my auto insurance does not cover this loss. the court case is: john dewey, jacqueline delguercio, et al v. volkswagen of america, inc. et al. case nos. 07-cv-2249-fsh-ps and 07-cv-2361-fsh-ps (consolidated)) the final decision was in 2014, john dewey, jacqueline delguercio, et al v. volkswagen of america, inc. et al. case nos. 07-cv-2249-fsh-ps and 07-cv-2361-fsh-ps (consolidated)).

While recently driving the vehicle the gear indicator in the instrument panel began to flash and then disappeared, no longer revealing what gear the car was in while in forward motion, and car began to lose momentum while driving and began sounding and moving as though the car was placed in neutral. upon stopping the car and again attempting to drive forward, the car engine revved as though in neutral. had car towed to dealer where they drove it and mentioned the wiring harness leaking oil/fluid. i have had this car at the dealer 4 times within a 6 month period (may-nov 2016) for preventative maintenance, as i keep this car in excellent condition and have it checked throughout the year to prevent issues from occurring. during all these times i had no issues until now, as again, i work very hard to maintain this vehicle. i have since done much research on this matter and have had an opportunity to speak with other vw owners who have expressed having very similar issues which falls in line with the issued recall announced august 20, 2009. i have records of all service i have had done for this automobile since it's purchase. i can either mail or fax the information to you for review. thank you! *tr

Out of the blue the premium 8 touch screen radio stopped working, no warning or intermittent problems, prior to the failure. i had a mechanic check the radio fuses and nothing was blown or needed repair. everything was normal. this problem has occurred multiple times on vw forums. even though this a major inconvenience it is still component, much like windshield wipers that ou just expect to work. time in the vw forums. this needs to be placed/fixed. i never have had a radio fail in any previous car. i am really regreting my purchase of this sub-par, poorly enginered vehical.

I am unable to carry rear passengers (adults or kids) as the rear door do not operate consistently.i consider this a major safety concern. dealer wants a large amount of money to replace two rear wiring harness as well as the electronic door actuators. this seems to be improper lack in the wiring harness to the rear doors. i have never had so many electrical problems with a vehicle is short a period of time. this really needs to be address so that nobody is injured form a door that will not open from the outside or inside, inconstantly. i will hold both nhtsa as well as vw if a tragic event does unfortunately does occur. this item has been posted numerous time in ve formus. my jetta tdi has 156k miles, and it makes no difference to weather or time of day. this is a persistent problem that does not ever go away. please investigate this major safety consern.

The key would not turn in the ignition switch, and i was unable to turn the car off. the car was stopped and in park. i had to bring the car to the dealer and they told me that my only option to fix the problem was to replace the ignition component.

Rear electric doors will unlock consistently. dealer ran diagnostic which points to a faulty wiring harness. this seems like a production issues and needs to be corrected. end result rear doors can not be opened unless you use the inside door lever. first responders or good samaritans will not be able to pull people from the rear passenger area. this happens intermittently vw forums cite similar problems.

Key gets stuck in ignition and i cant turn car off.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated the distance between the accelerator pedal and brake pedal were too close and that the wrong pedal may be depressed. the contact called ralph thayer volkswagen (34501 plymouth rd, livonia, mi 48150, (734) 838-1820) however, the vehicle was not diagnosed nor repaired. the manufacturer was contacted but, no further assistance was provided. the failure mileage was 180,000.

I have a 2010 vw jetta with 118k on it and while i was driving my engine died on me in the middle of the highway causing some serious safety issue. i evetually had the car towed to nearest repair shop and they estimated repair cost to be between 4-5k range to replace the timing chain tensinor. i did a quick google search and found thounds of people complaing about the same issue. vw seriously needs to look into this. very dissaponted. won't buy another vw every again.

Ignition switch stopped working and car would not turn on. cost $800 dollars to replace.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while stopped, the vehicle stalled without warning. the vehicle was restarted. the contact stated that the alternator and timing belt were recently replaced by an independent mechanic. mckenna volkswagen cerritos (18303 studebaker rd #5328, cerritos, ca 90703, 562-741-3035) was contacted and informed of the failure. the contact was informed that there was a $249 diagnostic fee to diagnose the cause of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 122,193. *bf*jb

My vehicle shuts off while driving and i see certain lights show up when this happens the i lose the control of the vehicle until it powers back on. i've already ruled out the battery and alternator in the vehicle. i looked up recalls and though there is not one associated with my vin there are recalls that are very similar to my issue that i have from december 15, 2016. when the vehicles electronics shut of the wheel locks making me unable to turn. when the electronics come back on i regain full mobility. *tr

All symptons of vw recall no. 37e3/s7 or nhtsa 09v333000" transmission abruptly shift to neutral. the selector lever position indicator within the instrument panel will flash. the depress brake pedal indicator light will be illuminated, also the transmission gets stuck in a gear and it won't shift. in both cases, once you stop the vehicle, turn if off and crank it back on, the problem will solved.

Tl* the contact owns a 2010 volkswagen jetta. while operating the vehicle, it jerked without warning. the contact had to continue driving in order for the vehicle to return to normal. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not made aware of the failure. the contact referenced nhtsa campaign number: 09v333000 (power train). the failure mileage was approximately 70,000.

Trunk wiring harness has short curcuit will not open . dealer recommend remove and replace trunk wiring harness.

Tl* the contact owns a 2010 volkswagen jetta. while driving 65 mph, the abs indicator began to beep. the contact applied the brakes, but the brakes did not slow the vehicle down initially. the vehicle eventually slowed down and the contact was able to pull over to the side of the road and stop the vehicle for fifteen minutes. the contact slowly drove home with the abs and other unknown indicators flashing and the fuel gauge needle moved back and forth erratically. it took the contact hours to drive home. gunther volkswagen of fort lauderdale (1660 s state rd 7, fort lauderdale, fl 33317, (954) 797-1660) informed the contact to leave the vehicle for diagnostic testing. the dealer confirmed the abs failed and the vin was not included in a recall. the dealer stated that the repair would cost $2,800. the manufacturer was contacted and stated that there was no recall on the vehicle. the vehicle was currently at the dealer. the failure mileage was 135,000. the vin was unknown.

Abs module has failed. fuel pump has failed. 3 door lock modules have failed. radio has failed. fuel pump issues caused battery drain issues.

My 2010 jetta wolfsburg's locks do not work whenever it rains - driver's side door is locked when unlock car, but other doors are unlocked. have to use key to open door. furthermore, the passenger door on driver's side does not lock at all so can be opened when parked at a light, etc. the car has a sunroof and when rains condensation builds up around passenger side door and window on driver's side (have seen mildew and mold growing so clean after ever rain). radio was working and died during rain. fuses are ok. dealer says radio is dead and $900 to replace with a factory one. i am concerned about side airbags working along with being able to open a door that should be locked.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the check engine warning indicator illuminated continuously after the vehicle was repaired per an unknown recall. the vehicle was taken to berge volkswagen (385 w baseline rd, gilbert, az 85233, (480) 646-4858), but was not diagnosed or repaired. the failure persisted. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the brakes were faulty. the contact attempted to brake and the pedal went straight to the floorboard. in addition, the vehicle took longer than usual to stop. the contact stated that the air bag, seat belt, abs, and brake light indicators illuminated. the vehicle was taken to an independent mechanic who diagnosed that the abs hydraulic pump was faulty and recommended that a dealer be contacted. the contact called bmw volkswagen of topeka (3030 s kansas ave, topeka, ks, (785) 266-8480), but they did not assist. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 1,193.

I am truly not sure. it is going into the shop tomorrow. although, i just purchased it used, and when i park it on a hill. it makes this odd sound as if the body is going to fall apart? i smell a burning metal smell as well. it was parked on a hill so it was stationary, just not sure what it is. i know it is used but i only had it for 1 month!

Key gets stuck in ignition when turning off the engine.

Door locks stopped working for my vw jetta s 2.5 l. when i press the car key to lock the door, it gives sound that everything is locked. one day to my horror, i saw someone opening my car at night. i immediately rang alarm, went to my car and checked every door to find that they are not getting locked. no manual locks for this vehicle too. this really questions the safety of the vehicle. i took it to vw service. they told that mechanical part of latch failed. they told that since mechanical and electrical parts come together both were replaced at a cost of 670 bucks. that's too much for a single door.

Airbag light went on about two months ago. i know that many vws, including 2010 jettas like mine, were subject to recall for clock spring. i believe my car should be included in that recall and this should be fixed free of charge by vw. called dealership and they said it's not and that i'd have to pay the $125 diagnostic fee to have it checked out. have read many stories of how you are receiving my complaints from vw owners about this problem. recall needs to be expanded. light is on all the time. called vw customer care and they could not have been less helpful. called yesterday and asked to speak with a supervisor. they said there no supervisor would be available until the following afternoon. please expedite i'm very concerned about my safety and driving this vehicle. have been loyal vw customer since 1998 but given this experience and the company's recent ethical malfeasance, am not surprised the company is struggling to stay afloat.

Turned on the car one day and the abs light came on and the emergency brake indicator started flashing on the dash. it lasted for a few days and then went away, but came back again a day later. i took the vehicle in to get it inspected and the anti-lock brake (abs) control module was faulty and had to be removed and replaced, which cost me over $2000. my complaint is that there is a recall for the same exact problem for the same year, make, and model of my car but a different engine type, therefore, it does not apply to my car (according to the vin and your website). the recall campaign number that i am referencing is 16v913000. after reading other complaints, it seems i am not alone in my frustrations and that many others are affected by this issue as well.

After taking my 2010 volkswagen jetta to my yearly texas inspection it did not pass because is has the brake and the abs light on. the abs light is illuminated with fault code 01130 and or 16352- abs replacement after 45f2 recall. the dealer recall #16v913000 & t.s.b# 45-1704 where in clearly includes my vehicle in the range of vin numbers affected by this fault. volkswagen does not want to honor this recall because it does not show up in their system with my vin#. but as stated before there is a "recall #16v913000 & t.s.b# 45-1704 where in clearly includes my vehicle in the range of vin numbers affected by this fault. " i am attaching a document with a copy of the tbs . the part that i do not understand is that volkswagen know that they had that effect and my car has it but since they do not have my car int he list they do not want to honor the recall. can you please help me with this? thanks.

There has been a statewide lawsuit against volkswagen regarding 2010 jetta timing chain and timing chain tensor. the dealer ship has refused to correct the issue with my vehicle even tough it is still under warranty. rick case volkswagen has refused to check an issue that volkswagen has stated they were aware of timing chain issues.

While the vehicle was in motion, the speakers made a loud pop and the entire stereo system stopped working (radio was not on). this included bluetooth and all hands-free functions for communication. though the radio is not a safety issue, the bluetooth hands free function is vital, and it will not work. i've called vw and had it looked at, and learned that vw is aware that many of their 2010 vw jettas were made with faulty radios. there are hundreds of reports of this same issue, and vw refuses a recall. multiple vw employees said this is a common problem with this model, but the company will not take responsibility. i've quoted replacement cost and it falls between $700 and $800 to replace the system and have the ability to use my hands free function that was part of the reason i bought the vehicle. i've been fighting this for a few years, hoping vw would take ownership, but they still have not issued a recall.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the mechatronic unit for the dsg gear box transmission failed to function. the vehicle was diagnosed by an independent mechanic. napleton's volkswagen of orlando (12700 e colonial dr, orlando, fl 32826, (855) 843-6461) was notified. the dealer and manufacturer indicated that the vehicle was excluded from the customer satisfaction program regarding the mechatronic unit for the dsg gear box transmission; although, the vehicle exhibited the same failure as listed in the program. the manufacturer refused to assist. the vehicle was not repaired. the failure mileage was not available.

I replaced my brakes with brand new brakes less than 6 months ago and still have all of the same issues. my brakes constantly lock, i've never been able to do a hardstop with this car for the 4 years i've owned it. i've avoided accidents by moving my steering wheel left and right to avoid other vehicles because my brakes lock pretty much every time. it scares me to drive this car with my 2 year old in the back seat. i replaced the ignition lock cylinder and the radiator on my car 3 years ago and my car still jumps when idle and although i can turn the ignition it most often fails to start on the first try. i have to turn it on twice for it to start. often times when i'm at a stop light it sounds like my car is struggling to stay on.

Vehicle was being driven down the highway when the vehicle suddenly went to neutral almost causing multiple crashes attempting to move over to the side of the road as it was impossible to accelerate. it had to be towed to a volkswagen dealership as it was not possible to drive and was told the mechatronic unit has failed and have been quoted $2,360. this is a complaint because there was absolutely no warning or concern if this becoming an issue and the failure of this device could have cause serious injuries.

The timing chain system in my 2010 volkswagen jetta wolfsburg edition failed, rendering the car immobile. fortunately, the vehicle was in a parking lot, as failure in a road could have caused an accident. based on readings, this has happened to multiple cars with the same engine and has resulted in a class action lawsuit against volkswagen.

Sunroof exploded while traveling 70 mph on highway. no nearby vehicles, no obvious source of impact. sunroof was in the closed position. glass mostly contained above sunshade (which was closed) but some fell through air slots at the front. very loud bang, like a gunshot when it exploded. outside temperature was 56f, just crossing snoqualmie pass in wa state around 1pm.

The antilock brake system control unit is failing during abs or electronic stability control activation, resulting in a loss of vehicle control and esp light coming on and off randomly.

Takata recall - had my heated seats on and ended up with 3rd degree burns and blisters down the right side of my back.

Coil springs in rear both broke now front spring is broken. very dangerous happened while driving striat down highway

While driving anytime that we would slow down or put the vehicle into reverse the vehicle would go randomly in neutral. it was randomly this would happen and became more frequent. took it to a dealer and they said we would have to have the transmission replaced soon. right before this their were about another $3,000 worth of issues we had to fix.

The door locks/latches for vw jetta wolfsburg edition 2010 are not working (currently, three out of four doors/latches are not working). the estimated cost for replacement is $595 per door latch (total estimated cost: $1,785). while it may pose a safety risk, it is also possible that the side airbags may or may not work when there are electrical issues with the door locks/latches. there is also a possibility for theft when the door locks are not working. also, turn signals on both side-view mirrors are not working. the estimated cost for replacement of turn signal on each side is $437 (total estimated cost: $874). for the replacement of defective door locks/latches (3 out of 4 doors) and turn signals on side-view mirrors (both left and right side), the estimated total cost will be $2,659. another important point: between december 2017 and december 2018, there were several problems in this car (vw jetta wolfsburg edition 2010). examples of these problems were clock-spring/airbag/engine-light-on, build-up of carbon in engine valves, coolant and water pump leakage, and timing chain/tensioner. during this one-year period with 3 visits to vw dealership/service department, an amount of over $5,000 has already been spent. thus, there is a constant problem with vw jetta wolfsburg edition 2010.

Tl* the contact owns a 2010 volkswagen jetta. while driving 50 mph, the vehicle failed to stop when the brake pedal was depressed. the driver had to engage the emergency brake to stop the vehicle and the anti-lock brake system warning indicator illuminated. the driver was able to coast the vehicle to the side of the road. the vehicle was towed to an independent mechanic where it was diagnosed that oil was leaking from the engine and the brake pedal was temporarily repaired. the vehicle was later taken to dublin volkswagen (6085 scarlett ct, dublin, ca 94568, (925) 829-0800), but was not diagnosed or repaired due to the diagnostic and repair fees. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 100,000.

Oil leak on brakes vacuum pump. usually a cheap defective o-ring resulting in big oil leak

Tl* the contact owns a 2010 volkswagen jetta. while driving over a bump at different speeds, the contact heard an abnormal rattling noise coming from the vehicle. compass motors (200 dolson ave, middletown, ny 10940, (844) 258-3818) informed the contact to call the manufacturer. upon inspecting the vehicle, the contact found that all four coil springs were fractured. the rear coil springs were repaired, but the front springs were still fractured. the manufacturer was made aware of the failure. the failure mileage was 85,000.

Abs sensor error- had to replace sensor on two occasions within two years. each one costing over $200. on second replace, the sensor directly from vw was defective. warning light comes on, goes off, comes on, etc. comes on when moving and sometimes when sitting still. mechanic told me this is a very common error. i don't want a car that is not fully dependable. after the tdi issue and 10 mpg less with the fix, i am very unhappy.

Same ... i couldn't turn off my car or take the keys out, the car was on for more that 3 hrs, took the car to vw and they are charging me $800+ for fixing it, i let my car there and it was still on. this is a vw problem, and they should do a recall and/or at least recognize part of the fixing on these models, where is the consumer product help? we need a recall on this ignition box problems, this is dangerous . also they should reimburse all of us

2010 volkswagen jetta wolfsburg. inquiry on behalf of constituent in regards to volkswagen. *as the consumer stated the doors occasionally would not lock or unlock from the inside and outside of the vehicle. the manufacturer was notified, but did not offer any assistance. *js

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the key became stuck in the run position in the ignition. the contact struck the ignition with a hammer lightly and the key was able to be released. the vehicle was taken to ciocca volkswagen (1346 lehigh st, allentown, pa 18103, (610) 797-6330) where the contact was informed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 45,000.

Ignitions switch won't turn off and car keeps running until brought to shop to turn off. many attempts to get the ignition switch to turn off failed, before this happen few time the car turned off for no reason, not sure if it is related to the ignition switch not turning off problem.

Key gets stuck in the ignition frequently! it gets stuck and will not turn far enough to turn on and it also gets stuck where you cannot turn it off! i have to wait several minutes (up to 30 min) to try again to start or turn off the car. this is a waste of my time and i will never recommend any vw vehicle ever again!

The key can be removed from the ignition while the transmission is not in park allowing the vehicle to roll if on a hill. this is ongoing

I was driving my vehicle on the highway around 9 or 10am it was clear and sunny. traffic was moderate i was going about 45mph. the vehicle in front of me slammed on there brakes and came to a complete stop. i was at least 3 or 4 maybe more car lengths behind them when i saw them brake. i wasn't worried about stopping as i had plenty of room but when i went to slow down i ended up pushing my break peddle all the way down completely down to the floor, yet i was not braking than as i got closer i tried to swerve to the left to the shoulder because w were on the far left inside pane the carpool lane. when i tried to turn the steering wheel i seemed to be locked i then tried to turn to the right and again i was locked. so i braced for impact because my breaks were not braking and i could not turn m steering wheel to avoid the accident and i ended up spamming into the back of there suv going roughly 45mph. my speed never slowed any. my car was totalled spilling radiator fluid all over the roadway. he to be towed . i was essentially rendered hopeless unable to slow down or stop and unable to swerve neither direction so i oul at least avapid hitting the car on font of me. i was unable to avoid this accident that would not have been even thinkable had the brakes no locked and the steering wheel not locked. i was given a ticket for rearending them. i a few months later did a search and found that this jetta had a recall stating the abs system malfunctions yet i never received notice . i today checked vin number and now it states no recall. please help. this accident uas caused me lots of issues. even today i still am without a vehicle almost 1yr later. i do no have pictures or reports to upload but a state patrol officer did do a collision report yjat is available. i just dont have the money for a copy.

Indicator light on for abs

Key constantly gets stuck in ignition switch and can't turn vehicle off. vehicle remains running while key wont turn in off position. had to disconnect battery terminal and fuel pump fuse to shut vehicle off. key still remains stuck in ignition switch.

When driving this vehicle it will at times hesitate and stumble severely to the point where you will have to pull over. no check engine light or codes noted when scanned. problem started right after vw tdi emissions fixes. vw dealer claims no connection.

With the automatic transmission in drive the key can be removed from the ignition. it has been this way for years. a few years ago the car rolled back into a driveway wall causing some damage after departing the car.

While will driving 70 mph on i-96, left front strut/coil/dampener failed , the coil spring became partially offset and separated laterally from the remaining portion of the coil. the portion of the coil offset began rubbing on the front tire sidewall. fortunately, i was located 5-7 miles from home and my local vehicle repair shop. a dangerous and potentially very dangerous development. see attached images..

My car was stationary. i put my key into the ignition to start the car and at first it wouldn’t turn but then it did and started. drove from work to home and then put the car in park. tried to turn the car off but the key would not turn. car was stuck on and running.

There was a recall notice for 2010 volkswagens for a fail in the brake lock system (abs) and mine went out on my car last year 2018. why didn’t my car qualify for the recall to get fixed from the manufacture. i’m a mother of 2 and i work plus in school. i can’t afford to replace this. and i want to feel safe while driving on the road. i really need the manufacture to fix this. i love my car but it’s already expensive enough with the high mileage oil change and other expenses. if my car can qualify for the recall just like the other 2010 that will be a life saver. please help me out with this issue.

Abs recall: when the vehicle was started i noticed the abs indicator light was illuminated. also, the brake light was blinking and a beeping tone was audible. otherwise, the vehicle was driving fine. next the steering wheel indicator, epc indicator, and check engine light was illuminated. now, the vehicle is a bit difficult to steer and the speedometer is not working. there is an abs recall for vehicles of the same year, make and model, but unfortunately, my vehicle vin is not included in that recall. i cannot get a clear understanding from vw as to why my vehicle is not covered by the recall.

Front coil springs snapped, front of vehicle dropped, damaged tire,....safety issue, immediately had defective parts replaced

2.5 l approx. 108,000 miles. the vehicle does a hard shift from 2 to 3rd gear then from 3rd to 4th. almost like a hard resistance then bucks. happens when driving at a low rate of speed or on the highway.

I purchased a used 2010 vw jetta in 2016 with 52000 miles. one month after purchase i started having problems with transmittion. i had it diagnosed by vw dealer in july 2017

The key is stuck in the on position with engine running. had to pull relay to stop engine. unable to remove key from the ignition switch. dealer charges $600-$800 to repair.

Tl* the contact owns a 2010 volkswagen jetta. while the vehicle was stationary, the abs indicator illuminated without warning. a dealer was not made aware of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the failure mileage was approximately 79,000.

Suddenly one day i saw abs brake light is on , i took the car to authorized volkswagen dealer , and they told that abs needs to be replaced and the cost is around $3000. i searched in internet and saw vw is replacing some defective abs module , i contacted to vw, usa and they refused to do so as my vin is not the candidate for recall but i see in internet my model and make and year is the candidate for recall . my case number with vw is 180087368

The radio stopped working completely, which seems like a common problem. but in addition the lights were malfunctioning from that point on. 12 different error warnings appeared on the readout about different lights not working. i checked the fuses and all of them were ok, not burned. several years ago i had one of the headlights intermittently not work. at that point i checked the fuses and there was one fuse that had a deformed plastic cap, but the metal part was still in one piece. part of the fuse box it was inserted in was melted. this all happened when i first started the car. obviously i could not operate the car since the brake lights, turn signals, and headlights were all affected. the diagnostic display in the car also showed to check the airbags and stability control.

Second failure of intake manifold. vw has admitted to a manufacturing defect but only extended warranty. had the manifold replaced at 50,000 miles roughly. unit failed again at 150,000 miles. i dont believe they originally fixed the problem. vw is placing high cost on owners to replace after 120,000 miles. repair runs higher than $800.00. failure to replace this part can deem the car unsafe.

I was driving on the expressway when a car on the shoulder pulled out without seeing me. i went to honk my horn and it didn't work. i luckily swerved into the next lane without hitting the car in the next lane. i found out it's not just my horn but the cock spring needs replacing. nothing on my steering wheel works now and my airbag warning light stays on.

Random misfire permanent cylinder v and after the start of effects on the automatic transmission heard tuba and some of the development

Abs and traction control are inoperable.

Tl* the contact owns a 2010 volkswagen jetta. while driving 25 mph, the brake lights and headlights failed to work properly. the contact stated that the bulbs were replaced every two months. the vehicle was taken to an unknown local dealer where it was diagnosed that there was an electrical failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

We purchased this car two days ago for our 18 yo daughter and i did not notice the airbag light on. it was when she pulled into the driveway and tried to honk the horn that our attention was drawn to the light. it is at the dealer today having the clock spring repaired and costing $450.00. as i began to research the problem, i became aware that in 2015 vw had a recall on the clock spring of the cc and passat. i asked the dealer if this car would be covered under the recall and he said the jetta was not under any recall. my reply, "hmmm, i guess it's just a coincidence." i had read that there was an investigation into the recall failing and that possibly there would be an expansion of the vw's being recalled for this issue which does include the jetta 2010-2014. the dealer told me if that did happen, i would be able to get all of the expense reimbursed. it is infuriating to me that there is a known failure of the clock spring in vw's and the company is not being responsible about it. my daughter would not be safe with a car that has a failing air bag. it is morally unconscionable.

My vehicle as well as many other others from model year 2006 to 2012 are experiencing abs and esc failures at an unprecedented level. i am personally on my 4th abs unit with 77,890 miles on my car. each time it has cost me roughly 2k to replace this unit and the last 2 have failed within a year. with this failure i lose my traction control and antilock brakes creating a potentially dangerous situation for myself and my wife and kids more importantly. i am considering a class action lawsuit. trust me... i have enough complainants just in pikeville ky. it makes driving in rain incredibly difficult and dangerous and makes controlling the vehicle exponentially more difficult. please look into this!!!! vw america is burying this issue and a simple bing or google search will show you countless complaints. the date i'm going to include below is the last unit failure.

I have the 2010 jetta tdi. the mechatronics unit has failed and vw will not sell parts for this transmission because it is faulty. their words but they also won’t recall the transmission either. transmission shops have not been able to buy parts for this transmission for over 4 months so vw is very aware. the issue is the transmission will not allow the car to accelerate safely at all times. i was leaving a business driveway into a 5 lane road and the transmission got stuck in 1st or 2nd gear. it would not allow the car to go more than 32 mph w/rpm’s over 3.5. shifting into neutral or park and back into drive at the stoplight did not work. i had to use the hazard lights and pull into the next parking lot safely. turning off the car and turning it back on allowed the transmission to work again but i do not trust driving it on the freeway or merging into high speed traffic. this issue is very similar to the 2007-2009 recall and i purchased my car in november 2009 with a 2010 model. i did not have any issues w/my transmission until after the epa fix. i reported to them twice it had issues shifting in lower gears between 28-32 mph. they said without a check engine light they could not help me and now 6 months later my transmission mechatronics unit has failed. vw says they would cover it under the epa fix but only of the check engine light is on. vw needs to recall the transmission since they are aware it is “faulty”. *js

On june 6th, while rolling up to an intersection, the glow plug sensor light flashed, and then car stalled. it wouldn't start again. it was extremely dangerous as the mph on the road is 50, and the car was not in a good position to be moved to the side of the road. tons of cars passing very fast at 9:30 pm. we had it towed to the dealership, who found metal in the fuel. they diagnosed it and said the fuel pump had died. due to the emissions scandal, vw gave us an extended emissions warranty, which thankfully covers the entire fuel system! wow! but then, the dealership said they tested the fuel and said it failed the contamination tests. i have kept a log of my mileage ever since i got the car. in fact, i even saved my last few receipts which show i only put diesel in my vehicle. the dealership does not want to honor the warranty because they are blaming me for misfueling and contaminating my fuel. it's really frustrating when i have owned the car it's entire life and have never put the wrong fuel in. i called vw corporate and they are trying to blame me for misfueling, too. they "talked with the dealership" and think their "fuel contamination test" was accurate. the service manager, actually, couldn't even tell me what the reason for the failing of the fuel was, and even said it could potentially be the metal shards fault. so how can they try to blame me when they don't even know why the test failed, especially when i have my last 3 receipts from the gas station showing diesel fuel going in. 10+ gallons each receipt. i had driven 384 miles on the tank of fuel before the vehicle stalled. with such delicate high pressure fuel pumps and common rail injector, it would hardly take much contamination to cause the hpfp to break. i have even contacted the gas station i last filled up at, and they have had zero complaints about bad fuel.

The key gets stuck in the ignition switch and it won't turn on or off.

Tl* the contact owns a 2010 volkswagen jetta. while the vehicle was stationary, the vehicle would not start when prompted. lithia auto store (7063 south virginia st, reno, nv 89511) was made aware of the failure and stated that the vehicle's software needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was invalid. the failure mileage was approximately 57,000.

I have problems with the blinkers, emergency flashers, sunroof and door locks coming on, not working properly and adjusting all on their own. now my radio is not working at all. there are no recalls on any of this only warranty extension is on the secondary air sensor. most happens vehicle is on or off. parked or running.

Not able to turn key in the ignition. sometimes not able to start car. sometimes not able to turn car off.

Engine stalls out as if it is getting no fuel. it happens when it is stationary, in motion and on city streets on occasions and very dangerous. seems like something wrong with the fuel pump.

Tl* the contact owns a 2010 volkswagen jetta. after operating the vehicle, the radio failed to operate. the vehicle was taken to volkswagen princeton (902 state rd, princeton, nj 08540) where it was diagnosed that the radio needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not provided. the approximate failure mileage was 33,000.

The radio/bluetooth/cd player completely stopped working when the ignition turned on. it had worked the previous day. i took it to my mechanic. it is not the fuse. it needs a complete new radio system. i called the dealer, but it is not covered under warranty. the total would be $800+. after checking on line, i find that there are multiple complaints on this same subject.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the air bag warning indicator inadvertently illuminated. the vehicle was taken to an independent mechanic who diagnosed that the clock spring needed to be replaced. the vehicle was not repaired. the contact called volkswagen of palm springs (67909 e palm canyon dr, cathedral city, ca 92234 (855) 996-5429) and was informed that a recall was not available. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 97,500. *ln updated 7/19/18*jb

Takata recall. i was in the mountains of nc camping. my jetta was working perfectly fine. i went to start it the next day and the radio was completely dead. the jetta is not very old. also, the back left break light and front right headlight was not working. the breaklight and the headlight started working as i was driving it, but the stereo has been dead for almost a week now. this should not happen. i did a search online and hundreds of other people are having the same exact problem with their radio in the same year jetta as mine. this should not be happening and i wish volkswagen would take care of this problem as it is pretty common.

Occasionally the car will stall and surge creating a jolt at variable speeds but always while in motion. usually when accelerating from idle but sometimes during highway driving.

Transmission went out while driving and almost caused an accident. got car checked and needed a new transmission and transmission module. did research of this model and model year and it's an ongoing issue with the transmission in this car. if this issue isn't taken care of it will eventually cause serious bodily injury or death. how many lives need to be in jeopardy in order for this to be resolved. my kids are very important to me and i want them to be as safe as possible. why drive something that's not safe for me or my kids.

The lights are all crossed. the left turn signal is weaker on the driver mirror. the overhead lights seemed to be crossed. you turn one off and the passenger lights in back come on. the bluetooth stopped working. it is like it has a shirt in it. this is while driving as well as stationary in car port.

Vehicle stalls while in motion on a state highway but coasting to a stop at a traffic signal. clutch pedal was fully depressed. has happened about 5 times between july 1, 2017 and august 29, 2017. this vehicle is a diesel. fuel pump might be loosing power. weather was dry. air and fuel filters are not dirty. they were recently replaced.

The headliner was separating from the inside roof of the car. it was starting to hang down. also the interior door panel was coming apart and starting to disintegrate. both had to be replaced. volkswagon said out of warranty and they can do,nothing despite multiple online complaints of same issue.

Abs warning light on, traction control warning light on and brake light flashing nhtsa recall bulletin # 16v913000 brake are acting sporadic, pulsating when trying to stop. city driving does not fell safe. vw says my vehicle is not covered and it is the exact model in the bulletin referenced above.

The car radio does not work. no display. no power. first was an intermittent problem when starting up the car, no display or radio power. now no radio or display anytime.

Tl* the contact owns a 2010 volkswagen jetta. while shifting the vehicle between the park, reverse, and drive positions, the vehicle made an abnormal noise without warning. in addition, when the accelerator pedal was depressed, the vehicle hesitated to accelerate. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 66,793.

The air conditioning compressor has failed. it's about a $1,000 to fix and is a component in a 2010 volkswagen jetta tdi. i've heard this is a common problem with this model.

My car stalled while driving it was towed to the dealership where i was informed that there was an extended warranty on the high pressure fuel pump associated with my car make and model. i was then informed that my car was not covered under the extended warranty because i did not have a misfuel guard installed. i never received actual notice that i was to install a misfuel guard until the day my car stalled and had to be towed to the dealership. the dealership ran a fuel test which revealed that there was no improper fuel in my car, thus, even if the misfuel guard had been installed, my fuel pump would have still failed. i have contacted volkswagen as well and they also informed me that because i did not have the misfuel guard installed, i was unable to be covered under the warranty, even though there was no improper fuel located in my car. i am extremely frustrated that even though there was no user error, i am being stuck with the bill ($5,000) due to volkswagen's defective part.

Started the car and the stereo just stayed black and will no longer turn on. fuses are in working condition. the battery is now slowly dying because the radio is still drawing power. have seen multiple complaints regarding this issue and volkswagen has done nothing.

Tl* the contact owns a 2010 volkswagen jetta. after connecting the seat belt, the fastener detached from the seat from the rear driver side. the vehicle was taken to a dealer, but the cause of the failure was not determined. the vehicle was not repaired. two weeks later, the rear passenger side fastener detached from the seat. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. the vin was not provided.

2010 volkswagen 2.0 turbo dsg fault. the vehicle has begun exhibiting dangerous random/unintentional shifting into much lower gears, or possibly even neutral at various speeds under light or no throttle input on two separate occasions thus far. the first time it happened the vehicle was traveling about 25mph, and the dsg transaxle downshifted/shifted into neutral for no apparent reason, engine revving to 4-5 thousand rpm. this happened roughly four times before it resumed normal operation the second time it happened was yesterday afternoon, on the highway with speed control set at 58mph. vehicle shifted all by itself without reason, again revving to 4-5 thousand. this time it happened twice before returning to normal operation. additionally, one morning i accelerated from a stop with cold engine/transaxle in drive, and the transaxle would not upshift from low gear for about 3-4 seconds. not sure if this is related, but i suspect it may be. the first time it happened, the abs/esp light flashed and remained on, and i took it in to the dealer explaining the problem, and they said my rear wheel speed sensor was failing. this is the only indicator of any fault that i can tell. when the car exhibits this fault, i do not notice any flashing gear indicators or anything of the sort, everything seems normal, except the engine revs high all by itself. i do not have any photos or video evidence of the fault as of yet as it's very unpredictable and intermittent, but i will attempt to capture the problem if i can in the future.

I drove to work listening to the radio. upon returning to my car after work to make my commute home the radio would not turn on. i have reviewed various online forums and discovered this is a common problem with the revision of this radio for the 2010 model year. this model has integrated hands free bluetooth which also does not work and is a safety issue for hands free calling required in my state. also, this will cause a drain on the battery which could result in not being able to start the vehicle after sitting too long.

Car kept stalling after take off when you accelerated. when taking it to the repair shop it would not start and had to be towed there. when they got it they discovered all but 1 quart of the oil in the engine was gone. they determined that this malfunction damaged the engine and the engine would have to be replaced. have the oil changed every 3-5000 miles and it wasn't due for an oil change for another 1000 miles or so. they have no idea why this happened and volkswagen won't do anything about it. all of this took place in the city. we were to afraid to take it out on the highway. car has 109000 miles on it and has been a lemon from day 1. this was just the icing that topped the cake.

Car was taken into dealership in april 2015 for inspection. needed new struts and driver door panel, door needed fixed due to no lights on locks and door itself would not lock. paid $1400 for everything when picking up the car, got in car and radio did not work when picking up. said it was a fuse, never fixed the problem. september 2015 windshield wipers quit working. $45 for that repair. 2-3 weeks later battery died. replaced the battery for $111. 3-4 weeks later battery was dead again, had to tow it to shop. replaced battery again $200+ parts and labor. 3-4 weeks later after replacing the battery twice, same thing happens again. car is dead, towed to shop again. can't figure out the problem, towed to dealership. taken to a dealership for one problem of the car being dead now there is a shifter problem and the abs unit needs replaced. the abs lights were not on while the car was at the last shop before this dealership. the car hasn't been driven for approximately 5-6 months if not longer due to these issues. how does my abs unit need replaced if it hasn't been driven?

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the electrical system was defective and caused electrical failures in several areas. the front passenger side low and high beam headlights and the turn signals failed. in addition, the driver side brake, tail light, and day time running lights failed. the manufacturer was notified. the vehicle was not diagnosed nor repaired. the manufacturer was notified. the approximate failure mileage was 88,000.

High pressure fuel pump failed while driving on the freeway 60 mph car suddenly lost power and luckily i was in the slow lane and was able to pull over to shoulder

Tl* the contact owns a 2010 volkswagen jetta. while operating the vehicle in hot and humid weather, the vehicle stalled due to a faulty transmission. the vehicle was taken to the dealer where it was diagnosed that the gear box oil leaked out. the manufacturer was not notified of the failure. the failure mileage was 100,000.

About aug 2013 (mileage ~ 63,000): intermittent issue that driver's door lock would not lock with key fob. door would be unlocked and door could be physically opened using the door handle and then car alarm would go off. about august 2014 (mileage ~ 78,000): driver's door stopped locking or unlocking at all with key fob. when pressing lock button on key fob, driver's door remains unlocked and door can be physically opened using door handle without car alarm going off. need to manually lock and unlock driver's door by putting key in the lock and turning clockwise. once locked, driver's door will then not unlock with key fob and needs to be manually unlocked by putting key in the lock and turning counter-clockwise. [note that this problem still exists and has not been fixed as of may 2016.] one year later, about august 2015 (mileage ~ 94,000): now there is also an intermittent problem wth the rear passenger side door lock - sometimes when unlocked with the key fob, the door will not unlock and the door will not open using the outside door handle. the door would also not open when tried with the key in the lock or when using the inside door handle or when the lock/unlock button inside the car is pressed. this rear passenger door problem has happened at least 3 times and this door is used infrequently, so it could be happening more often. these door lock issues are a potential safety issue if a person gets locked in and cannot get out of the door in an emergency.

Tl* the contact owns a 2010 volkswagen jetta. while making a left turn, there was a loud snap that came from the front of the vehicle. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the front driver and passenger side coil springs failed and needed to be replaced. the driver side coil springs were repaired. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was approximately 100,000. updated 06/29/16*lj the consumer stated that the 4th coil spring needs to be replace. *tr

Radio failure: radio was working regularly and stopped working upon turning on the car. display is black.

Attempted to start my car on a cold day with low fuel. the engine was jumpy and didn't start. i waited and attempted again and was able to get it started, drove 500 feet to the gas station, filled with diesel. the light then came on after i started it again. i checked the code, p2015. i took my vehicle to dorschel vw in henrietta, ny. they confirmed the code said the intake manifold needed to be replaced. saying the flap is damaged and then switching to say the runner is damaged. most of the tsi engines have had their warranty extended, but not for my tdi. there are lots of others complaining of this code popping up.

"takata recall" i was driving on scott street, when another driver ran the red light on the intersection and hit my car on the passenger side towards the back passenger door, and the airbag didn't deploy. i informed vw, they did a diagnostic text on my car and their findings was that the airbag did what it was supposed to do. i didn't take it any further.

I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability.the high pressure fuel pump went out around october 2015. i was headed to work and the engine started skipping just for a short time. i drove to work without any more issues. when i was leaving work, the engine started running real rough so i pulled over and i heard a squealing/rattling noise from an area around the timing cover. the engine stalled. i started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. i towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. i had the car towed to a vw dealership and they're diagnostic was the same. they sent out a fuel sample and it failed for lubricity. i expected vw to cover this since this was a known vw issue. the car sat at a dealership for over a month before having to tow it back home. the repair will cost around $5,600. i would fix it myself but the parts alone can be $3,000 to $4000. i purchased this car in may 2015, so only got to drive it for five months. i have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. there have been several cases with faulty high pressure fuel pumps from 2009 to present. there was an investigation before. http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/ucm475595/incr-ea11003-61863.pdf

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle stalled several times without warning. the vehicle was taken to the dealer where it was diagnosed that the high pressure fuel pump and the fuel injectors needed to be replaced. the manufacturer was notified of the failure and the vin was not included in nhtsa campaign number: 10v621000 (fuel system, gasoline). the failure mileage was 115,000. the vin was not available.

Dead radio and battery has parasitic drain my radio died. the screen went black while driving and it has not recovered. since then i have had battery drainage problems. one of the fuses, #42 i believe, has blown and i have tried to replace it, but it blows again as soon as the car is turned on. there are a number of online forums documenting this and similar radio problems with this vehicle. here is one: http://www.cargurus.com/cars/discussion-t36009_ds552583 here is another: http://devforums2.tdiclub.com/showthread.php?t=389797&highlight=2010+jetta+dead+radio

First noticed the rear passenger backup light not working. 1 stop and a few minutes later the passenger headlight went out. after returning home 15 minutes later the entire passenger side except the taillight was out. after searching on the internet fuse f16 has a known issue of melting both the fuse and the fuse box. sure enough after removing and inspecting, the passenger side of the fuse has begun to melt and the female fuse terminals and plastic fuse box around the connection have all started to melt. turning the fuse around has gotten the lights working again for tonight, but will likely need to replace the entire fuse box as a permanent fix.

None of the door locks work, they don't lock. stereo system does not work, completely black. no blue tooth at all. seat belt front passenger side dings though the belt is in place and locked.

I am unable to open the gas filler flap to fill my gas tank with gas. the filler flap usually opens using the central locking system in car or the key pod. neither activates the filler flap now. this is a serious safety issue which volkswagen does not have a solution for.

Car lost acceleration getting on highway from on ramp and then died in the lane of traffic. speedcraft dealer said the engine hydrolocked and that the recommended fix was an updated intercooler and that this was a known issue. there was a tsb that was issued regarding this issue. updated 02/05/16*lj *cn

My radio in this car suddenly went black. all door locks work when they want too. i have two small children and the child safety locks do not work. bluetooth is no longer working since it is tied into the radio. in my city of greenville, sc is it illegal to talk on phone when driving. these are major safety concerns since it relates to my wife and two small children. this is obviously a big problem with this year jetta from all the complaints online. i will never again buy a volkswagen if they as a company do not see the urgency on this issue. what's it gonna take someone losing their life because of a electrical problem they are clearly aware of?

While driving down the highway my car shifted itself into neutral. this was a very dangerous situation and my wife and two children had to cross multiple lanes of traffic and were stranded on the side of a major highway. brought to vw and they replaced the alternator, which makes no sense. they sent my family back out with car only to have the same incident recur, they then towed back the vehicle and replaced wiring harness on automatic transmission. this is the exact issue described in recall 09v333000, but vw has stated that this particular vin is not covered. this is an extremely dangerous issue and a formal inquiry should be established to determine if additional vins should be covered.

I had been driving my car for one hour. i made a quick stop at my house to pick something up. i pulled back into the street and started to drive down the road when my engine shut down in the middle of the road. i had to push my car to the side of the road. multiple attempts by myself and a tow truck were unable to restart the car and it had to be towed. after extensive troubleshooting, the dealer determined my engine control module had failed and had shut all power to my fuel injectors. luckily, i was not traveling very fast at the time nor was there any surrounding traffic. this cost ~$2000 to repair.

During a trip, the air bag light came on and airbag service message was displayed when i restarted my car after filling up the gas tank. when i brought it to the dealer, they found the code for faulty n9s - airbag exceeded. as i understood it, i had no airbag protection during the time it took to get this fixed. vw corporate refused to pay for any of this repair, which cost me $913.58 to replace the airbag in the steering column. vw claimed that my car vin was not part of any previously announced airbag safety recalls.

While excelerating from a red light my car went into "limp mode" and lost most of its power. i could not drive faster than 40 mph or 2400 rpm. i contacted vw dealer and they instructed me to drive the vehicle in which was only 8 miles from my house. enroute to dealership my car lost all power and shut off in the middle of the road. i could not start the vehicle and had to get it towed to the dealership. upon inspection, it was found that my high pressure fuel pump had failed which caused my turbo to also fail. the fuel in the tank was not contaminated, this was just a failure of the system.

P2015 - intake manifold position fault. intake manifold valve malfunctions and sticks causing a severely rough idle and engine stall. the car was attempted to be started after sitting overnight in a garage. the car successfully turned over, but was in a very rough idle for a few seconds before stalling. car could not be run continuously at all at this point. this problem began to occur around 80,000 miles, with no initial performance impact, but the part ultimately had to be replaced at 88,000 miles when the incident described above occurred.

My 2010 vw jetta tdi is throwing check engine light codes of p0472 and p0471. both of these have to do with exhaust pressure sensors and i think this is an environmental issue and should be subject to a mandatory recall. the local vw dealership denies any recall would cover these cel codes.

Dealership performed 90k mile checkup. also asked them to determine if cel p0472 was covered by warranty. they confirmed code, and said not covered under any warranty. the also advised the car is showing intermittent code of p0638 for throttle actuator control (bank 1). written on the estimate by vw dealership is "technician noted that while driving vehicle into the shop, vehicle had no throttle control and would not increase in engine speed. technician recommends replacing the throttle body and exhaust pressure sender. technician recommends customer not to drive vehicle --vehicle will at some point stop driving (moving) - it could stop moving at any point, including crossing a intersection". i have not had any issues whatever with my throttle, but due to their documentation, it appears there is a safety issue here deserving of a mandatory safety recall.

My car radio suddenly just stopped. it was playing one minute and the next it was off and would not play any more. i thought it was a fuse issue. it was not, last winter (dec. 2014) i had to have the battery replaced. during the whole process of being jumped etc, the car radio would work intermittently. so i thought once i had the new battery it would work-it didnt. went to the dealer to have it checked out (officially just for the radio over the summer) dealer said i would need a new radio. so i have been without for over a year. today it was bitter cold in mi and my battery needed a jump again, during this process, the radio again came on for a few minutes. once the car was fully charged and rolling, the radio completely died again. this car is only 5 years old, under 90,000 miles-it should not have a radio issue. as a result the hands free phone system doesn't work either.

Car in shop for approximately 11 days. although car out of warranty, fixed with authorization from vw of america as a "warranty" repair at no charge to me. bad fuel not an issue (tested). hpfp and all major fuel systems/lines cleaned or replaced. high pressure fuel pump failure.

The tail lights and brake lights were not working. discovered during annual state required inspection in september 2015. i was driving the vehicle regularly on rural, city and highway roads without tail and brake lights and was unaware. a repair to the electrical wiring was required. addtionally, the trunk latch was only working intermittently prior to this repair. since the wiring repair was made, i have had no issues with the trunk release not working. the rear passenger door on the drivers side doesn't lock and unlock when you depress the keyfob or the button in the car to lock all the doors. this is a very infrequently used door and it is the door used the least in the vehicle. dealer states it is a bad door latch. i have not repaired it. it doesn't always open from the outside, sometimes i have to reach in and open it from the inside to get the door open. on 01.12.2016 the car radio stopped working. the fuses are good and intact. the bluetooth no longer works since the radio doesn't work. it is completely out of service, nothing works on the radio. i relied heavily on the bluetooth for hands free phone calls since the vehicle is manual transmission. vehicle was stationary when discovered. vehicle has approximately 55,000 miles on it.

L/r caliper required adjustment and lubrication due to stuck in position. no emergency break used. noticed when leaving parking lot of store and smelled burning rubber. got out of auto and my wheel is smoking and glowing. required tow and repair 9/14/2015. i notice over the course of couple months my tires i need to fill up more (every time i need to drive) but tread is great at 41k on a 2010 auto. i schedule appointment with vw. 12/22 i get in for a diagnostic and told i need new calipers cause old one damaged. need to do both sides for safety. 1/5/16 cost 1200.00 to replace both back break disks, calipers and flush break fluid at vw authorized dealer. issue happened following normal day shopping. i have no idea how it could have gotten stuck but thankful i did not drive back home and close to friends house because the wheel would have caught fire or fallen off etc. no idea how this happened but if happens to someone on highway that caliper kicks on and driver does not know then you have a faulty problem.

Tl* the contact owned a 2010 volkswagen jetta. the contact stated that while driving at approximately 55 mph, another vehicle abruptly stopped in front of the vehicle. the brake pedal was depressed but failed respond on the wet road. as a result, the contact crashed into the vehicle. the air bag failed to deploy. the contact sustained back injuries that required medical attention. a police report was filed. the vehicle was towed and deemed destroyed. the manufacturer was not made aware of the failure. the approximate failure mileage was 91,647.

Jetta hpfp. in early 2013 my jetta tdi had to have the fuel pump replaced due to a defect in the materials. the issue has just happened again, same symptoms. only this time volkswagen is claiming the fuel pump failed due to contiminated fuel. my insurance company denies that fact and is pointing the finger at vw for a faulty fuel pump. the repair is upwards of $5000 and volkswagen is not offering to cover it. my car is now sitting in disassembled state at the dealership while i am paying for a rental car and my insurance company and vw play a ping-pong match of passing the blame. *js

Under normal driving conditions, car lost all power, completely stalled in flowing traffic on a 2 lane highway and would not restart.

Hpfp, high pressure fuel pump failure, in motion on city street stopped running, will no longer start.

Door locks failed and had to be replaced. battery drain when not used for two weeks, requiring jump start (replaced battery one year ago). car would not start (battery wouldn't even turn over, yes the same new battery) towed to dealer who said they replaced some fuses. recently, radio will not power on. dealer states the radio failed, fuses fine. i have seen 100s of reports of failed radios and door locks in the 2010 jetta. there must be a faulty electrical system in this vehicle. cars that are 5 years old (i have seen reports of this happening when the car is only 3 years old) are not supposed to have these problems. all of these problems have occurred in the past year, mileage between 100-110k.

Multiple lights suddenly quit working. found the f16 fuse melted as well as fuse box where it sits. this is second time to replace fuse in 4 months, first time melted this bad.

Transmission jerking from 1st to 2nd gear set off glow plug/check engine light. turned off ignition. warning light reset. jerking continued in gear 1st to 2nd and 3rd to 4th.

Radio on 2010 vw jetta tdi died durring the summer. now, in november, the car will not start unless jumped with another car or battery charger. fuses in car are intact.

I was driving and the radio just stopped working. the handsfree for the radio is not working as well. i was driving on a local road at the speed of 25-30 miles per hour.

Stereo just went completely dead for no reason. bluetooth is out of commission as well. the exact same issue as everyone else here. i checked my fuses and they are all fine. went to my local volkswagen dealer and got the same song and dance as everyone else here. my service tech at first tried to deny that this is an inherent problem with these vehicles, but after me pressing him on the issue and asked if he had read all of the same complaints on the internet, he fessed up. very frustrating as my car only has 80,000 miles when both the stereo and the a/c quit working. he gave me a load of bull on that one as well. from now on i will only drive a honda or toyota.

Fort two years i have complained to vw dealer that door locks were not working. they never put it on a repair/service form. when i brought the car in, they said the door locks work fine, one just has to pull twice, to exit. but they could not say how to lock all the doors when parking on the street. my door locks have not worked properly since the vehicle was new. i took the bus to the dealer to complain that my keys were locked in the car. they said that was "impossible" and it took me a week and $500.00 to get my car towed, new keys and resets. i am livid. doors won't all lock most of the time. or unlock, most of the time. i believe that not being able to reliably exit a car or lock it when leaving it is a safety issue. this is my second complaint to you about this car, the first time because of software that stalled the car in intersections which had to be federally ordered recall. i think the dealer refused to look into the door locking problems during warranty in hopes that i would return again and again to have locks repaired until i was out of warranty. this stinks. and it is clearly unsafe.

Airbag warning light came on. diagnosed by vw as a problem with the "steering wheel clock spring". although press release included recall information for this part and problem, on this make and model, vw declined to include my vehicle in its recall. since this vehicle was purchased for my 17 year old new driver and safety, i had no choice but to pay over $360 to replace the defective airbag part. vw said they would reimburse me if the vehicle did end up in the recall at a later date.

My car keeps throwing a p0401 code egr insufficient flow. the dealer told me its might be a cracked dpf filter. after looking on vw forums about the problem its going to be around a $3000 fix. since the car is not a "clean diesel" as advertised the system is getting clogged due to the fact the car computer fake software

Car is throwing p0401 fault code for egr valve insufficient flow. dealer states the diesel particulate filter is cracked. according to data, vw's emissions scandal shows 40% more pollutants spewing into air. this is causing excess emission part failures. dealer wants $2500+ for repairs. according to vw forums, there are many cases of egr and dpf failures. contacted vw and they will not assist. my car is due for smog 10/22/2015 and is not passing.

Fuel line #2 failed after recalled repair on fuel line #2 was performed. fuel was spilling onto hot engine. i think the original recall was nhtsa campaign id number : 11v490000. looks to me that cause of failure was same as covered in recall-vibration fatigue.

Tl* the contact owns a 2010 volkswagen jetta. while driving at approximately 30 mph, the vehicle stalled and an unknown warning indicator illuminated. the failure occurred on multiple occasions. the vehicle was driven to the dealer for diagnostic testing. the technician stated that the vehicle needed a software update. the vehicle was repaired; however, the part that the technician repaired caused other malfunctions to the vehicle. the manufacturer was notified of the failure. the failure mileage was 121,000.

Radio in 2010 jetta tdi stopped working. it looks like it has no power but all fuses check good. there is many many of these same issues with the delphi radios in the jettas in 2010. follow this link to see the many owners that have been turned away with there faulty radios. the main safety issues is there is no longer the use of hands free cell phone using the bluetooth option. when my radio failed i drove the car on a saturday morning and everything was in working order. when my wife got in to go to the store 30 min later the radio was completely dead. http://www.cargurus.com/cars/discussion-t36009_ds552583

Tl* the contact owned a 2010 volkswagen jetta. while driving 50 mph, the contact crashed into a tree and the air bags did not deploy. a police report was filed and no injuries were reported. the vehicle was towed to the dealer where it was deemed destroyed. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000. ..updated 10/28/15 *bf updated 12/10/15.*jb

Turbo failed on tdi

I was driving at freeway speeds and my check engine light came on. i took it into the dealer only to find out that it was the dpf (diesel particulate filter) failed. the filter was plugged with carbon. the dealer admitted to me that this was a known defect and bad engineering that affected models 2006 - 2010. they told me it fails every 100-110k miles and has to be fixed! i told them i would take it elsewhere to get fixed as i wasn't paying that kind of money. they informed me no local shop would touch it. that is not true other than the local shop had to bring it to them for the "software reset". i have since learned it may affect later models but cannot confirm. the dealer wanted $2300 to fix plus tax.

While driving, the car inadvertently disengages the dsg transmission resulting in no power transfer to the wheels. the car also displays an "esp error" (electronic stability program) in conjunction with the transmission problem. once the car is shifted into park and turned off, and then back on, the problem is resolved temporarily. it happens without warning and poses danger for the driver and occupants. this initially happened 2 months prior after a headlight burned out and the bulb status light on the dash came on. the transmission disengagement event occurred once or twice before the headlight was replaced. after replacing the light bulb, the transmission error appeared to resolve itself. two months later, the event occurred following the failure of a valve stem with tpms sensor on the tire. the repair shop did not have any tpms sensors in stock and replaced the stem with a rubber one. this resulted in the tpms status light being on in the dash. coincidentally, within a couple days of this, the dsg transmission /esp error re-emerged. this time around the error occurred every 5 to 10 minutes of driving. this disengagement happened during city and highway driving at varying speeds. disabling esp and driving in manual mode did not fix the problem. this leaves the occupants in a dangerous situation, especially when driving through construction zones and other areas without adequate shoulders on the road. the car is up to date on preventative maintenance. car is at 113,000 miles. extended warranty expired at 109,000. neither vw of america or warranty company say they can assist. dealership service cannot specifically diagnose the problem and suggest either mechatronic unit replacement ($2,000) might solve the problem. if not, complete transmission replacement ($5,000) is recommended.

At 60,000 miles we noticed a decrease in acceleration and gas mileage in 2010, vw jetta tdi. the dealer said they fixed the issues, but we only saw a slight improvement in the vehicles performance. in between the 60,000 miles and now 113,000 the car has been diagnosed to have the egr valve, dpf filter, all sensors,. nox and sox burners to be replaced at a total cost of $10,000 dollars. when we purchased the vehicle the dealership said that the dpf filter would only cost us $1000 dollars to replace, try $4000 just for it. we have taken very good care of the care and feel that vw has misrepresented themselves in the vaule of the vehicle and the upfront repairs. the radio, all doors actuators and trans have been repaired on this car. it has been a money pit.

Year: 2010 build date: aug 2009 make/model: jetta sportwagen tdi tranny: 6m mileage: (actual miles at time of problem or when problem began) 57,500 diesel fuel source: shell and chevron additives: nope problem: took my tdi to an independent. first time ever (always dealer serviced). had a check engine light come on. code was a fuel pressure sensor. replaced. car would not start. found rust in fuel filter canister. found rust on the in-tank pump. replaced all three pumps, canister, fuel lines €“*the independent took it one piece at a time as to not overcharge. ultimately, replacing the hpfp solved the issue. in fact, the fuel pressure sensor they originally replaced they put back in and it worked, so they returned the one from the dealer. dealer: charles maund, austin, tx status: since i had my work done at an independent, vw of america is scoffing at payment as noted under the extended warranty repair because the fuel was not tested by someone at vw. i still have the same tank of fuel as it had when it went in, but they refuse to test it citing that i could have put anything in there. i have receipts for my last tank of diesel, and mileage/current tank levels to prove that it is the same. car has had all the required factory warranty inclusions, like the stickers and the filler tank guard. what's more, at 56,000 miles (three months ago) i had the 60k maintenance done at the dealer. dealer says they replaced the fuel filter and that the rust in the canister is likely because of all the rain we had those three months. my car is garage kept and hardly used, as you can see from the miles, but that is their story. currently asking to talk with senior level customer care. not feeling good about this, especially with everything happening with dieselgate. out of pocket costs are $2600 to date. i have kept all the parts.

The car lost power while going uphill and would only reach speeds of about 20mph on a 40mph road. the car check engine light had come on about a month before. i was told there was a problem with the high pressure fuel pump and it would need to be replaced but the car would be safe to drive until it stopped powering up to top speed.

I had the oil changed and the latest recall done by the dealership. about 3 days later the radio went blank and black. another problem has been the automatic locks. i have been unable to unlock rear passenger door except manually. and then all of a sudden the lock is not working at all on that side and i am unable to lock that door.

The day i received the email from the nhtsa for the clock springs failing on my make and model of vehicle my airbag light came on. at first i didn't think anything of it and then i lost my horn and radio controls on my steering wheel. since i had just read the investigation that is been initiated i knew that is what it was. it is the only part that powers the steering wheel. the campaign number for that is 15v483000. it still drives just as it always has but i don't have any steering controls and if i were to get in an accident hard enough to deploy air bags my drivers side would not deploy.

Driving on 2-lane level road, dry weather, dry road conditions, after driving for about 15 miles, at about 35 mph, vehicle dropped out of gear, appeared to be in neutral while moving. abs/esp light came on dashboard. put on flashers and hand signaled to vehicles behind me and came to a complete stop. i shut off engine and was able to restart car, and went a short distance to a store parking lot, and the esp light came back on; and this time the gear shift was locked in park and flashing. vw dealer had replaced original rear brakes (pads & rotors) on 4/16/15 at 104.734 miles. vw checked vehicle on 4/28/2015 and found an error code 01315 in the abs and gateway modules which reportedly indicated intermittent no communication with the tcm; however it was functioning at that time. and cleared computer and said if problem returned mechatronic unit and transmission wiring would need replaced. at this time i also noted noise in brakes, as if they weren’t completely releasing or making rear brakes making noise when releasing brake pedal. the problem did not reoccur until about 3,000 miles later and again vehicle dropped out of gear while driving again on level road at about 35 mph. car is currently at vw dealer service and mechatronic unit and transmission wiring is being replaced. i also have consistently noted to vw since 4,000 mileage, periodic slipping in lower gears, which vw said they were unable to duplicate. all service maintenance completed at same vw dealer, including all dsg transmission maintenance.

Starting in may 2015 we began to notice that the passenger airbag light would not always seem to work correctly when my son sat there. i just figured it to be a problem with the light in the dash. my son weighing in the 60 pound range, i knew it should not of been on when he was there. sometimes it said off sometimes it did not. i always felt this was an indicator light issue not thinking a car this new with such low miles could have problems with the airbag. on august 23, 2015 as i was driving alone i noticed the car was not cooling down so i was looking to see if i forgot to turn something on when i noticed that the a/c was indeed on, and not working, as well as the airbag light in the instrument cluster was illuminated. there are multiple problems. dealer diagnostics verified my concerns. found dtcs present for pods module. pods module needs replaced. found dtcs for high pressure switch open. sensor needs replaced. estd; $1800 the problem with the passenger airbag is that the sensor for the weight of the person does not work correctly. vw has this integrated into the seat base that also is heated. the entire seat base with replacement cost of over $1400 must be replaced in its entirety to make this repair. at this point i was told that vw is not making repairs of this type. since then i have also had the tire lights come on then off periodically as well as some ipod dock issues. there seems to be many issues related to electrical issues that vw feels they have no responsibility over. i have read that others have had these issues posted unofficially on other sites.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the rear driver side door lock failed. the contact stated that all the other door locks eventually failed. the vehicle was taken to the dealer where it was diagnosed that the lock actuators on each door needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 95,200.

Add another 2010 vw owner to list of radio issues with the car. car radio and bluetooth are no longer working. i checked the fuses per the owner manual, and radio is still not working. this looks like it's been happening quite a bit on the 2010 jetta. this a big safety issue since i am unable to call with the bluetooth. i contacted vw of american, and they basically said i had to pay for a diagnosis test which i see as being pointless since i am already know the radio is dead. i don't understand the reason to have to pay $$$ so i can be told it's dead. if a lot of jetta owners are having the same issue why is vw referring me to contact my local vw dealer to have this fixed when it's becoming a common occurrence on a lot of the cars. vw should be fixing the car radio on the car with this many complaints out there. instead i am told to contact the service department.

Drove car to work 0630, stereo worked fine. left work at 1915, when i started my car, the stereo did not come on, screen was black, no sound. thought maybe it blew a fuse. on my way home, the stereo started working again, just popped on. as i continued to drive it went off again, but loud a rhythimatic beat started thorough out each of the speakers, sounded like somebody hitting a microphone that was on! i arrived at my house shortly after that noise started (thankfully) and turned off my car. removed the keys from the ignition but the loud noise did not stop!!! i had to open the hood and pull out some fuses to get it to stop! two weeks after this happened, my car died when waiting in a drive-thru. we had to push my car. my car would crank but not start. nothing inside the car would work. i called my husband, he opened the hood, unhooked a fuse and it started! the next day my car was dead, had to put it on a battery charger. i'm afraid if i replace the stereo, it too will go out and possibly short out other electrical items in my car. as of now, the stereo is in place but unhooked and my battery is fine. there must be a reason why this is happening too so many people with the same stereo.

Car worked fine the evening before. started the car without incident the next day and the radio didn't work. there wasn't any screen or noise. the phone didn't work either. the fuses were checked and all were good. the radio (delphi p/n 28252585, vw # 1k0035180 ac), was taken out and all connections were good and tight as well. there are different websites filled with examples of this radio failure and vw reconstructing a proper unit for 2012. please be proactive and search the web for yourself and as part of doing your job. i see no reason this isn't a recalled item. please explain this to me and include both your name and title. i am awaiting your reply. thanx

Radio & bluetooth suddenly stopped working. no power. fuses were checked and all are good. reviewing internet and seems that this is a very common problem not covered by warranty. appears to be a safety issue since bluetooth no longer working.

Radio was working fine one minute than the next it was dead. i had the fuses check for the radio none of them were blown. i was actually stranded from a tire blow out with no hands free use of my radio which the police officer that helped me said that was a serious safety issue and there's no reason for a manufactured radio on a 2010 car to go out. needless to say i see online a lot of other customers are in the same situation and volkswagen has done nothing. in some states it is against the law to talk on your phone it must be hands free.

I have owned this car since purchasing new in oct 2010 with the dealer doing all the maintenance work on it. on 8/30/13 the radio went dead, dealer replaced at no cost to me. this morning 8/17/15 i again have a dead radio, same as before, i called dealer and asked when they replaced the prior one and it is almost 2 years to the date! this time they said i would have to pay to replace it (i have never had a factory radio go bad in any car i have owned in 30 plus years of driving cars). i can live without the radio, but i like the safety of having the hands free bluetooth to talk on the phone. i have been thinking about purchasing a new jetta for myself and giving this one to my teenage son, but i think i better unload this one if the radio is going to keep dying every 2 years. btw when i bought the car, the manager of the dealership told me vw wanted to increase its market share. here€™s a hint vw - you will not increase market share if you will not stand behind your whole product. you obviously have a problem here with this radio unit; do the right thing by replacing the units as they fail.

When traveling on i10 freeway at about 70mph the engine went to half power i tried to get to a dealer ship but before i could the engine quit while on the freeway. this was caused by a defective fuel pump. on my tdi jetta.

Tl* the contact owns a 2010 volkswagen jetta. while driving at various speeds, the vehicle stalled after the gears were shifted and the check engine light illuminated. the failure recurred multiple times. the vehicle was restarted and driven to an independent mechanic. the technician diagnosed that the clutch kit inside the transmission needed to be replaced. the contact stated that the failure was directly related to nhtsa campaign number: 09v333000 (power train). however, the vin was not included in the recall. the manufacturer was made aware of the failure. the approximate failure mileage was 30,000.

I took my 2010 jetta tdi in to have the ecm reprogrammed per the notice i received from volkswagon that said the egr might not be read properly. the next day my check engine light came on. i called the dealership and today i had them look at it. they are advising me that my diesel particulate filter is cracked and has been for a while and needs to be replaced. the light only came on after the reprogramming. volkswagon knew about an issue with the ecm and now i am stuck paying almost $2000.00 to get it fixed. there are a lot of other people having the same issue.

Tl* the contact owns a 2010 volkswagen jetta. while at a stop light, an abnormal noise could be heard coming from the engine without warning. the contact stated that the vehicle hesitated prior to the engine failure. the vehicle had to be towed. the vehicle was taken to the dealer where it was confirmed that the engine was defective. the high pressure fuel pump relay needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 10,000.

Built in bluetooth / radio is defective, leaving passengers unable to use hands free technology, and also eliminates the national alert system. the dead radio also leads to a parasitic battery drain, which will kill the battery of the car, leaving people stranded, potentially in extreme weather situations. this is a very well known issue with thousands of known cases online, yet nothing has been done.

Started car this morning and hit the power button on for the radio - nothing. after doing some research on the web, found this is a common problem with the premium 8 vw radio. fuses that were easily accessible checked out fine. radio is completely dead. using reset instructions from the web did not work. radio worked fine yesterday when i turned it off at home.

My 16 year old daughter was driving our 2010 vw jetta clean diesel tdi on the interstate at 65 mph when suddenly the glow plug light came on and there was loss of power; she pushed down on the accelerator but to no avail. as the car slowed down, she was able to take the nearby off ramp and get car to the side of the road. by the time the car was coasting to the side of the road there was a total loss of power - steering, brakes, everything. the car was towed to the local vw dealership where they informed with the high pressure fuel pump had failed and it would cost $8,000 to repair. the volkswagen approved misfueling guard was installed at the local vw dealership soon after we received a letter from vw regarding it. a week prior we had received in the mail from vw their hpfp warranty extension letter. however our car is at 131,000 miles. we contacted the vwoa customer care group and explained our case asking them to cover the cost of the repair. we had purchased the extended warranty from the vw dealership at the time of purchase. we even pointed out that we had been loyal vw customers over the years - having previously purchased a jetta, passat and beetle and my wife's family has a long history of vw purchases. vw response was there was nothing they could do for us as the warranty only went up to 120,000 miles and we were over it. it appears being a loyal vw customer is not worth anything to vw. we have appealed several times but kept getting the same response - nothing they could do and they have now refused to forward up our case up in the vwoa organization. we have put nothing but diesel into the car and urge the nhtsa to issue a recall on the hpfp. it seems to me that a part that costs less than $1,000 can cause $8,000 in damages is poor engineering design. one expects better and for a diesel engine to last at least 200,000 miles.

While driving in middle lane of the freeway my 2010 volkwagen jetta tdi lost power and and engine light came on. vehicle was almost struck by traffic while making my way to the right side of the road. car was towed to local repair shop where i learned that the vehicle's high pressure fuel pump had failed. after researching this issue i learned failure this happened frequently 2009 - 2010 tdi clean diesel vehicles and information about this problem is well documented. this issue needs to fixed before a serious injury or death occurs.

While driving on the highway yesterday there was a pop sound from the delphi premium 8 (rns-510?) radio and it went dead. checked the fuses and found that they were all ok. looked online and found that this appears to be a known/common complaint. it leads me to wonder if there are other electrical issues going on, and what repairs those will lead to. i called the local vw dealership (al serra) this morning and they haven't called back. from everything that i'm reading online, it is costly to replace the stereo. this seems to be more than a "coincidence" and vw should be held accountable.

The hpfp failed on my vehicle causing metal to contaminate the entire fuel system. vwoa states that they will only cover vehicles with under 120000 miles. however, my vehicle is slightly over that amount. from the research i have done, this problem has effected a large amount of vw tdi owners. since diesels are purchased for the sole purpose of being driven on the highway, extending the warranty to 120,000 miles will not cover most 5 year old diesels on the road. vw needs to take responsibility for this failure and issue a recall to those impacted by this failure.

Tl* the contact owns a 2010 volkswagen jetta. while driving 50 mph, the vehicle stalled and the neutral and traction control warning indicators illuminated on the instrument panel. the contact stated that the vehicle was taken to the dealer, where it was diagnosed that the transmission control module needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 126,000. ma 10/14/2017*cn updated 11/09/2017*cn

Over the past 4 years every door one by one the door lock actuators have failed and need to be replace. i have researched on-line and this seems to be a common failure for vw

Complete failure of premium 8 audio. possibly caused by incorrect rating fuses installed in both engine compartment fuse block and rear of head unit. unavailability of hands-free phone phone use is a safety issue. 1000's of complaints filed everywhere.

Tl* the contact owns a 2010 volkswagen jetta. while driving 50 mph, the engine sounded very roughly and unknown warning lights illuminated on the instrument panel. the vehicle had to be merged to the side of the road. the vehicle was towed to the dealer. the technician diagnosed that the high pressure fuel pump needed to be replaced. the vehicle was not repaired. the failure mileage was 79,000.

While driving car stalled and the glow plug light camp on, luckily we were on our street and not in high traffic area. car will not start and being told that we have metal pieces in our engine. 8500 fix for a 2010 car this should be covered under some sort of recall or warranty if these high pressure fuel pumps are faulty. *tr

Radio suddenly stopped working. no power. black screen. i checked the fuses and took the car to an audio sound place - they took out the radio to check the fuse in the back. all fuses work, radio is grounded and power is fine. radio is dead. seems there are quite a few 2010 jettas with this same issue with the delphi radio - i read somewhere that perhaps the fuse for the radio should be a 10a not a 15a and that some board is getting fried with the higher fuse...who is accountable?

Vw jetta sportwagen 2010. the radio was playing, i heard a small "pop" and the radio quit working, no lights, no sound. the blue tooth is played thru the radio so this no longer works either. this is a safety hazard as i can no longer use bluetooth to talk on the phone. in fact in some states i travel thru it is illegal to use the phone without bluetooth. one of the reasons i bought this car was the blue tooth option. it is not the fuse. there are hundreds of online complaints about this model and year vw radio. http://www.cargurus.com/cars/discussion-t36009_ds552583 i

I purchased a 2010 vw jetta just over a year ago at this point. i loved it at first, it's a clean diesel. within 3-4 months of owning it the stereo has gone out. vw has chosen to ignore this issue even though it's a known issue! it's draining batteries, causing electrical and fuse issues which could lead to substantially more dangerous issues in the future. please help those of us who are fighting this battle. it's 100s if not 1000s to get fixed and it's absolutely unreasonable.. http://www.cargurus.com/cars/discussion-t36009_ds552583

The left turning signal blinks when using the right turning signal. sometimes nothing happens when using the right turning signal. sometimes the left turning signal blinks a few times before the right turning signal blinks. this is intermittent with no indication when it will happen. often it will occur on regular basis for a few months, then start working normal again for a few months.

While traveling eastbound on interstate 82 in washington our 2010 jetta experienced a safety-related malfunction; the "glow plug" lamp illuminated, then the "service engine now" lamp illuminated, followed by an immediate complete loss of power and the engine shut off. after coming to a stop, the engine was able to be re-started and the vehicle was "limped" with limited power to within a mile of overturf volkswagen in kennewick, washington. there the engine experienced another total loss of power and was unable to be re-started. the vehicle was towed to overturf volkswagen and we were informed that the "high pressure fuel pump" had experienced a catastrophic failure, resulting in metal shavings from the pump entering the fuel system, clogging the fuel injectors, and starving the engine of fuel. we were informed that this issue is a design flaw and is well known to volkswagen, but were told that our vehicle was not qualified to have this "warranty issue" resolved at volkswagen's expense because of the vehicle's "rebuilt" branded title. it is my understanding that this pump failure is occurring only in vehicles equipped with this particular pump, and volkswagen has been replacing them on vehicles that are past their warranty period, at no cost to the consumer. i see this issue as a safety issue, not a warranty issue, due to the complete loss of engine power that can occur without warning at highway speeds. i see no difference between "clean titled" vehicles and "rebuilt titled" vehicles and the chance of this pump failure occurring without warning. i would like to have this issue resolved at volkswagen's expense, due to the design flaw of the vehicle's high pressure fuel pump. thank you.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the bluetooth feature failed to work whenever the radio was inoperable. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 61,000.

Hands free/bluetooth/radio not working. screen went dead suddenly. fuses checked and all are ok. inability to use audio unit is a safety issue. called east coast vw in englewood, nj and dealer stated car out of warranty. car is a 2010 vw jetta with 47,000 miles. volkswagen of america contacted to no avail. logged complaint with better business bureau. battery replaced due to drainage.

Incident occurred when approaching an intersection. engine died as if the car ran out of fuel. tried to restart the car but the car would not turnover. it would only crank. acted like it ran out of fuel but there was half a tank of fuel.

Drove the car in the afternoon and parked it at an office building. got back into my car about an hour later and when the car turned on, the radio was completely black. nothing worked and would not turn back on. checked fuses and they seemed to be fine. took it into the dealer and after several hours of looking at it, they said there was something wrong with the radio wiring and there was no way to fix it with a new part and the only parts available were refurbished parts for at least the sale of $600+! this is a ridiculous amount of money for just a radio i think when there are parts cheaper after market. i only had the car for almost 5 years, it shouldn't have these problems so soon!

I was driving my 2010 vw jetta to work when all of the sudden it began to violently shake. my check engine light started rapidly blinking. luckily, i was able to pull into a parking lot. called vw dealership. they suggested towing my vehicle. vehicle towed to dealership. according to the vw dealership, ignition coils need to be replaced. the vw dealership told me that there is not a recall for this repair. however, i noticed that there was a recall for faulty ignition coil in previous years for the jetta. i think vw should issue a recall for this problem. this is a safety hazard.

Pulled away from stop sign into traffic. engine quit as if fuel was cut off. coasted to side of roadway. car would not restart though it did crank. about a third of a tank of fuel, 80k service was two weeks ago. car had to be towed to shop.

Highway driving, glow plug light started flashing, started losing power, then stall. managed to coast off onto an exit ramp. mechanic towed, found battery/alternator fine, fuel pressure fine, suggested dealer repair. vw dealer says entire fuel system needs replacing: hpfp, fuel lines, etc. noted nhtsa investigation pending on volkswagen fuel pump problems for similar make, model, year: nhtsa action number : ea11003

Vw 2010 tdi - radio dead. completely went black, unresponsive. discovered wrong fuse in line with radio - 15a when it should have been 10a according to spec. this over time caused the radio to fry. vw of a doesn't care about this issue and gives the standard reply that it is not under warranty. a 5 year old vehilce, with 100k miles - the radio should not be failing at this age, further, this is a 1000+$ fix. ridiculous

On may 9th,we started our car after after a wedding and reception,the radio was blank,nothing.it also has factory bluetooth.called our dealer and tried to get goodwill adjustment for radio.was told radio was out of warranty.opened a case with vw,had dealer pull radio,the dealer called vw.no assistance radio cost is $775,not counting installation.i think this is a safety issue,because bluetooth doesn't work,because radio does not.2010 vw jetta se.

Tl* the contacts owns a 2010 volkswagen jetta. while driving, the vehicle shifted into neutral and then went back into gear. the contact stated that the esp warning light illuminated. the vehicle would not move and drifted back into neutral. the failure occurred often. the dealer diagnosed that the mechtronics failed. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 37,000.

Vw tdi engine: a poorly designed diesel engine particulate filter (pf). vw is irresponsible in designing, selling and supporting repairs to this item. cost for 100k scheduled maint. for timing belt and other pm work @ $3,127, pf is expected to fail between 90k and 130k miles and is on record to be a pm replacement part in the service manuals. check engine light started coming on at 90k miles. my mechanic reset light twice. i eventually took it to vw and gave them a copy of the service bulletin, provided by mechanic.vw insisted it was both exhaust pressure sensors at $607 this was wrong, light on in 4 days. cost to replace the pf is $6.2k. at 100k miles this car has cost me $9,863 for vw schld. maint.. repairs that vw recommends to be done to this car. vw customer relations said nothing they can do and suggested i go to nhtsa. 1. vw advertised tdi engine as the cleanest emissions in the world! 2, we expected pay-off through excellent gas mileage and low cost ownership. at 100k miles a deisel should just be breaking in. results of vw selling the vehicle and not supporting its customers: a. vw has stuck me with a car i can not sell or take a dump on resale. who wants to buy a car with a check engine light on? b. i keep cars and keep them maintained so i get high mileage out of them. even if i did the pf repair at $6k i would be looking to do it again at 200k miles. there is no value to cost of ownership of this car!! c. i could go to my mechanic and reset the check engine light and sell this car near resale. unfortunately the vin no. is on record with this issue. nor do i have the conscience to do that. vw is an irresponsible car manufacturer!!!!. how can you sell a car that requires his much scheduled repair work??? vw you have screwed me and your customers!

I had the ac compressor replaced, vw offered to replace part for free and i paid for labor at gunther vw in ft. lauderdale in 2013. now in 2015, the ac is not cooling again and i take my vw for the 100k mile service. i ask gunther to check on the ac system and the ac failed a performance test. ac compressor, radiator and cooling fan needs to be replace at a cost of $1300! rediculous! the quality of this car and its components is aweful! ive never heard of an ac system needing to be replaced less than 5 years of manufacturing date of car , on top of an ac compressor replacement under 75k miles. i would like vw to cover the cost of the parts needed to run my ac at optinum condition.

Radio went completely dead. screen is blank and no response. bluetooth and other features connected to the radio do work. previous time in the car the radio was working fine. now radio is dead and rest of car seams fine.

Radio suddenly quit. i see from the internet that this happens a lot with jettas. i have never had a factory radio just stop working in any other car i have owned. this is an expensive repair.

Vw radio defect. radio will pop and go dead, causing a 25 miliamp drain on battery until repaired.

I turned my car on and the radio was dead. the radio is also the bluetooth device and is now unsafe for me to use my phone while in the car. i have read that many other people have had the same problem with this vehicle. *tr

Driving down highway, cars radio just dies completely stops. quickly moved over not knowing what was wrong. worried something could happen to car itself. got home checked fuses which were fine.turned car back on, vehicle dash is displaying several indicators. not sure if car is even safe to drive.volkswagen didn't acknowledge issue even though there are several complaints similar to this.

The car started to make a strange sound and shortly after lost almost all power then stalled out. the glow plug light was flashing which indicates a significant problem. it restarted but still had no power. i pulled over to the side of the road where it stalled again and now would not restart. i had the car towed to my mechanic where they found that the hpfp high pressure fuel pump had failed. when it failed it self destructed putting metal shavings throughout the fuel system. vw's recommended repair is to replace the entire fuel system at a cost of over $8000. this vehicle has been meticulously maintained and has never been misfueled. *tr

Radio stopped working in vw jetta tdi 2010 - i got into my vehicle and started the engine - after finding that the radio did not start up, i pushed the power button but with no success. i checked the fuse and it seems fine, then i looked up this issue online and found a significant number of complaints for the same exact year and model (tdi). as a result, i am unable to use bluetooth for hands free phone conversation which presents a safety issue.

Middle of snow in texas (lots of road salts), i was stopping at a gas station to refuel. after refueling, the radio (delphi premium 8) did not turn on... touchscreen was blank, none of the lights turned on. bluetooth light at the control buttons above worked and my phone connected. however, hands free calling is non-functional since the bluetooth requires the radio for the microphone and speakers. while i can survive without music, not having hands free is a huge safety issue as i take several phone calls while driving. now that i am in the state of california, hands free is a legal requirement. i spent extra money to have the better stereo system with integrated bluetooth and now i am told i will have to spend upwards of $1000 to replace what is obviously a poorly built system which delphi and vw should recall. *tr

I enjoyed this car for the first year from then on nothing but constant problems. the daul mass flywheel, the diesel particulate filter #1 at 98000 miles with a con artist service manager at lagdon vw in vernon ct. telling me i needed another one 3 weeks later and it was my fault and not covered with vwoa standing by the dealer i took the car to a non vw repair shop and they laughed when i told them my story and had the diesel particulate filter fixed in 10 minutes with no charge. the car passed state emissions with no problem. the high pressure fuel pump went. now with 6 payments left it needs too much to list and i may default on loan because of constant money spent on repairs. the credit union says they may stop financing vw tdi's because of all the complaints and defaults. *tr

Radio failed. all power and functionality to radio lost. this is a common issue and i believe a recall should be issued. *tr

Airbag light is illuminated. vw service department notes the airbag spiral spring needs to be replaced costing ~$600. it would seem to be a safety issue and should be replaced by vw. *tr

The car affected is a 2010 vw jetta tdi. ever since i've owned the car, it has had an issue with running ruff or stalling out. at 30,426 miles i had the dealer look at the vehicle. they ran a diagnostic and test drive with no issues found. this enough for it to be noticeable, but no symptoms are present. i brought the car in again for the same issue on 12/8/14 at 83748 miles, but this time there was an esp error that flashed in the mdi display and then went away. the dealer could not verify the customer complaint. the service manager also stated that he had a similar vehicle with the same problem and the could also not be diagnosed. at the time the dealer told me that i could have the software upgraded and that would be a charge to me or i could have the injectors changed out and that would be covered under the extended warranty. the were charging according to how they were going to fix the problem, not on the issue itself. vw sent me the paperwork in april of 2015 to get my money back. the dealer recommended changing the mdi display, but was not sure this would fix the problem. my concern is that there is an issue that volkswagen cannot diagnose that could possibly turn into a safety issue with the car stalling. *tr

The radio with bluetooth died at 90507 miles and now the battery and new battery loose charge. after doing research i found the same issue with several hundred other owners same model cars here http://www.cargurus.com/cars/discussion-t36009_ds552583 https://www.facebook.com/vw hash tag #vwradiosjunk i considered this a safety issue as the radio effects the functioning of the car and bluetooth and seems to stop working due to a short over time causing battery discharge. *tr

While driving, my bluetooth handsfree device, including radio popped and went dead. additionally, i have already replaced the entire fuel system, two ac compressors and the thermostat. major issues with this model. *tr

I was driving around town this past friday (4/24/15) and the radio made a loud "pop" sound and then it stopped working; the touchscreen went black and will not turn on or display the time. i checked all the fuses (including the one behind the radio), and they were all fine. after doing some research online, i learned this is a fairly common problem for this make and model (http://www.cargurus.com/cars/discussion-t36009_ds552583) but no real solution has been discovered. i believe there are enough instances of malfunction that this should be addressed by vw and a recall should be made. *tr

Rcd-510 radio stopped working and is confirmed "dead" by the dealer. no warning, no reason and no fix available. bluetooth no longer works because it uses the radio to power car speakers, so cannot do "hands free" communication. *tr

Pop sound, battery is dead, radio and navigation system is inoperable. this issues is with hundreds of 2010 jettas. *tr

Rcd-510 radio stopped working and is confirmed "dead" by the dealer. no warning, no reason and no fix available. bluetooth no longer works because it uses the radio to power car speakers, so cannot do "hands free" communication. vw says it is not responsible because the car is out of warranty. i have never had a radio fail -- i have under 60,000 miles on the car! *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving at approximately 35 mph, the coil spring detached from the vehicle without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 85,000.

I have a 2010 volkswagen jetta sportwagon. i have had to replace both rear door locks. the first stopped working shortly after the car was off warranty, but i made a fuss at the dealer and he replaced it for free. the driver side rear door i just had to replace--which i had to pay $500 to fix. this is not just a security issue but a real safety issue as well.--my brother's son is autistic, and he absolutely can not ride in my car if the rear doors cannot be safely locked. the dealer was not forthcoming about whether door lock failure is a common problem on volkswagens--and i had trouble searching complaints on this website--so i don't know if this is a more widespread issue or not. *tr

My blue-tooth/radio just stopped working, black screen. i was also having battery problems around that time, car battery would be dead at random times. it seems this is a common problem with 2010 vw.

Flew to dallas to purchase this car 2/27/15. drove it home 1500 miles to los angeles over 2 days. got to el paso on 3/1/15 & got into an accident traveling at a very slow speed (15mph or less) going downhill. my particular issue comes in the way of how the transmission behaves going downhill at high or slow speeds. when the cars ecu (electronic control unit) senses the car going downhill, and you transition from the throttle pedal to the brake pedal, the car behaves as if you were driving a manual transmission downshifting & staying in gear. now you may think that's not a problem, but....since these transmissions technically are manual transmissions with an automatic clutch...if you were driving a manual transmission car & wanted to stop quickly as i did to avoid hitting another car, you would push the clutch in to disengage the transmission from the engine...& thus cause the car to lose it's locomotive force. well, that is exactly what this car did during the accident. the automatic clutch did not disengage from the engine when slowing down to a stop, and, thus provided the massive low end torque the diesel engine provides even at very low engine speeds. so, that when i saw the car stopped in front of me, i responded with hitting the brakes, turning the ignition off, and even swerved to the left in an attempt to avoid hitting the back of the other vehicle. i could not stop the vehicle in time to avoid hitting the other car. my background: i'm a 32 yr pro-automotive tech who not only works on, diagnoses & repairs all sorts of vehicles using computer controls...but, i used to teach it as well. so, after driving this car now for several weeks, &...having researched this car & multiple other dsg owners complaints online about the way these transmissions shift...i can say for sure, vw's that use these dsg transmissions is/are a major issue when it comes to public safety. *tr

I was driving my 2010 vw jetta tdi in a parking lot, slowing down at less than 5 mph to stop. all of a sudden, the engine stalled without warning. no warning or check engine lights came on at all. i had to put the car into park to restart it. since this incident, the engine seems to be sputtering at low speeds. *tr

Transmission abruptly shifted to neutral. the selector lever position indicator flashed within the instrument panel. the vehicle had to be turned off before it would shift into another gear again. *tr

Tl*the contact owns a 2010 volkswagen jetta. the contact stated that while driving at a low speed, the vehicle stalled. the contact was unable to restart the vehicle. the vehicle was not diagnosed or repaired. the contact stated that the engine warning light previously illuminated. the vehicle was taken to a dealer. the technician diagnosed that the engine warning light needed to be reset. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 41,208. updated 4/30/15*cn updated 05/05/15

This vehicle has been an electrical night mare. started off around september of last year with an intermittent misfire. dealer replaced intake assembly. a month later random cylinder misfires. it comes and goes with mil light coming on. been in to dealer a couple times for this issue and they have not been able to resolve the issue. they keep wanting more money to diagnose. in january the battery kept dying. if it sat over night the battery would be dead. 1 year old battery. had charging system checked at autozone and everything was good. this morning my wife went to drive car and the radio would not power up. so i started searching the web just like every other time we have had issues with this car. turns out hundreds of 2010 models have had same issue and seems to lead on to more electrical issues down the road. i have had 15 year old vehicles with almost 300k miles and same factory radio in it working fine. i just traded off a 2001 explorer with 200k miles that ran better than this 5 yr old jetta. voa gave me a claim number and want me to take it to a dealer which is ridiculous because i will be charged diagnostics and will not be covered as it is a luxury item. what about all the other electrical issues they have been unable to resolve. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving 30 mph making a turn, the steering wheel became difficult to maneuver. after inspecting the vehicle, the contact noticed that the front driver coil spring fractured. the vehicle was not taken to the dealer. the dealer and manufacturer were made aware of the failure. the contact performed the repairs on the vehicle by himself. the failure recurred on the front passenger coil spring. the vehicle was repaired. the failure mileage was 50,000.

Sunroof drains come apart allowing water to enter automobile. wet interior allows mold to grow inside car causing a possible health hazard. windows steam up blocking view out of car causing dangerous driving conditions. water drips onto electrical connectors and moisture present in car causes corroding of electrical connections increasing the possibility of an electrical malfunction and hazardous driving condition. *tr

I went to drive to work and turned on my car. no radio. nothing. no power to it. absolutely nothing. no bluetooth for safe and hands free driving, nothing. can't get it fixed for less than $1000. nothing to explain what causes it. no blown fuses no anything. no explanation whatsoever. i have done some research and found that this is a common problem...hey vw.....wake up and give me a new radio..... wow where is my recall..... *tr

Nhtsa action number : ea11003 aux fuel injection pump and lines leaking. *tr

While driving, glow plug indicator flashed rapidly, indicating engine malfunction. car experienced a reduction in power. after parking in parking lot, car started up and appeared initially ok, but then experienced total engine failure after driving <300 feet. car was towed to mechanic. mechanic indicates that metal fragments/flakes were found distributed throughout fuel system/engine, consistent with failure of high pressure fuel pump. mechanic stated that this condition was consistent with pictures/description found in technical service bulletin 23 14 03.

Tl* the contact owns a 2010 volkswagen jetta. while driving approximately 50 mph, the shift lever independently shifted to neutral and back into drive. the vehicle was taken to a dealer, who diagnosed that the spark plugs and igniter coil needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 80,000.

We were driving on a straight well paved road, no potholes or debris, the weather is clear and sunny when our sunroof exploded outward. fedex driver following behind us stated that nothing hit us, but saw the sunroof explode outward. *js

Went to start the vehicle and the radio/satellite/blu tooth phone system quit suddenly. system went dark. dealer said it was a bad system. removed system for repair and found that it had a bad ic chip that is destroyed. fortunately no fire resulted from the loss of the chip on the system circuit board. board is not repairable due to the chip being baked onto the board and not soldered. board is not replaceable due to no parts availability from delphi or vw. very common problem with this radio and vw has ignored thousands of complaints about the defective system. *js

I went to drive to work and turned on my car. no radio. nothing. no power to it. absolutely nothing. no bluetooth for safe and hands free driving, nothing. can't get it fixed for less than $1000. nothing to explain what causes it. no blown fuses no anything. no explanation whatsoever. *tr

Vehicle lost power and went into limp mode, dash said service engine. car died a few minutes later as i tried to limp it to the dealer and it would not restart. i had to tow the vehicle at my own expense but volkswagen did pay for a completely new fuel system. cause of the problem was a failure of the diesel high pressure fuel pump. there are thousands of cases of this same problem documented here: http://forums.tdiclub.com/showthread.php?t=299854 volkswagen needs to be held accounted for a defect in their common rail diesel cars if there are this many problems. *tr

While driving home from work, about 30 minutes into a 40 minute drive, driving about 30 mph, in 16 degree f weather, my vehicle, a diesel with a 6 speed manual transmission suddenly stalled. i was able to engage the clutch, go to a lower gear, release the clutch and re-start the engine. with the engine bucking and hesitating, i was able to drive the rest of the way home. the next morning, the vehicle would not start. i had it towed to a vw repair shop where they found a completely blocked intercooler, full of ice. doing some research, i have found that vw has a tsb to correct intercooler icing, which involves replacing the original factory unit with a new intercooler design. as i looked on vw forums, i found that many drivers have had similar unpredictable failure due to intercooler icing. when i requested vw correct this design flaw at their expense, they refused, claiming the vehicle is off warranty. i would like nhtsa to look into this, as i feel vw needs to either make a safety recall, or correct the problem on any car on which it occurs. this problem strikes me as similar to the recent gm ignition key failure issue. thank you for your consideration. *tr

Tl*the contact owns a 2010 volkswagen jetta. the contact stated that while driving at approximately 37 mph, the engine and the glow plug system warning lights illuminated. in addition, the vehicle failed to accelerate. the vehicle was towed to a impound lot. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 40,000.

I purchased a 2010 jetta august 2014 with 48,000 miles. i thought this would be a good car for my daughter's first car. now 5 moths later she was driving and the radio just went out and screen went black.checked fuses and nothing. talked with volkswagen and no recalls which if you google it there are alot of the same problems. they won't do anything. this makes me very mad that my 16 year daughter used her money to buy a car and only has 50,000 and they want 800.00 to fix. that is crazy! i will never buy vw again they do not help anyone. *tr

Driving down the road listening to music, heard a loud pop (like a static electrical pop) and then the entire radio system went dead including bluetooth for my phone. radio will no longer turn on. i have seen a large number of similar cases (pop and then dead radio). *tr

My husband left for work and got about 1/4 mile from the house and was not able to accelerate above 30 miles per hour. the glow plug light was flashing along with the engine light. my husband went about a mile total before returning home. he let the car sit for about an hour and tried to start the car. the car would not turn over and the glow plug light was flashing but not the engine light (this time). after several more attempt to start the car it started back up. he decide to drive it to the dealership, where we purchased it, to diagnose the problem. the dealer ship is 30 miles from our house. he made it about 20 miles and the car died while making a turn at a stop light. the light turned red, as my husband was still trying to start the car. it was stalled in the middle of the intersection. i was following my husband in another car and had to stop in the middle of the road with my hazards on so cars would not hit us and go around. after several tries of starting the car he was able to get it started just long enough to pull to the side of the road. the car died again. at this point we had to push the car to a parking spot (down a dead end road) and call a tow truck. the car was towed to the car dealer ship that we purchased the car. it has been at the car dealership over a week with no news other than the high pressure fuel pump is bad and shrapnel has gotten into the engine. *tr

2010 jetta tdi (diesel) stalled while driving slowly on residential roads and would not start again. car was towed to dealership where metal fragments were found throughout fuel system due to failure of high pressure fuel pump (hpfp). vw of america paid for entire fuel system to be replaced (~$7000). owner is sure that vehicle was filled with correct fuel. *tr

Radio simply stopped working. the radio had bluetooth hands free operation feature. so, my family can no longer operate the car safely making or receiving phone calls. this problem has occurred with a multitude of 2010 versions of this car. the problem is internal to the radio made by delphi, so it may cross over to other automobile mfg models. this is a very premature time for radio failures after 3 years in service. *tr

The radio quit working making the bluetooth hands free not operable? safety issue as i need the blue for talking while driving for work. *tr

Went to start and loud clunk noise & engine would not turn over. several pieces if ice were found in turbo intercooler area. in shop now. known design deficiency that vw never informed us about. $1800 to implement tech bulletin with no reimbursement from vw, that is if engine is not ruined. *tr

My husband brought my car in for routine maintenance to the vw dealer in feb 2014 including a timing belt change. he also discussed a "hard start- no start" issue i was having. the service representative said to make sure the glow plug light goes out before trying to start (i've been carefully watching with each start since that time and there is no relationship between the light and the vehicle starting issue). today (5 march 2014), i had a repeat of the same problem i've had 3 times this winter: car starts fine in the am even during below zero temperatures, i drive to work and let it sit for 3-8 hours. car will not start, regardless of air temp. it takes 4-8 attempts to start the car including "pumping the fuel" pedal. i believe this is a known as a "hard start- no start" intercooler issue and is addressed in the following vw technical bulletin -- https://drive.google.com/file/d/0b162-sx2nn5luzbidg9hcvr6nuu/edit?usp=sharing. *tr

Car radio suddenly shutoff while driving and would not turn back on.touch screen does not respond. checked fuses on engine component and left side panel, and no fuses are blown. now the passenger headlight and driver's side taillight are also out, but replaced with new ones they still do not come on. very concerned that the electrical issues will drain the battery and that there is no apparent cause for this incident.i do not seeing a new radio as being the solution, i refer to this discussion http://www.cargurus.com/cars/discussion-t36009_ds552583 with very similar issues to mine. *tr

We were driving home after having the vehicle serviced for the 50k checkup, oil change, and recall fix. the radio quit working, taking out all stereo, speakers, and bluetooth system communication. the bluetooth is still working in some context as the phone is now picked up by the vehicle when a call comes through but it must be manually changed to the phone speakers, as it tries to route it through the car. this happened less than 20 miles after leaving the garage. *tr

After entering street, after approximately 1/2 mile, glow light indicator came on and did not flash, a pop sounded and the engine died and could not be restarted, vehicle was towed 25 miles to dealership, waiting for diagnosis. no prior warning lights or indicators that the engine was inoperable. had a new battery and had just made a trip of 345 miles two days prior. *tr

Radio was working perfectly fine yesterday morning on my commute to work. went out for lunch. black screen. no audio. no bluetooth. i can live without a radio. but i cannot live without having a hands free option for my phone. i am on the phone for work and traveling often. after reading numerous complaints on http://www.cargurus.com/ i am afraid that this complaint will go unnoticed. *tr

Started car to leave work today and radio would not turn on just a black touchscreen. in researching this problem, i see there are hundreds if not more with the exact problem. so i hope this helps to get something rolling. *tr

While driving on the george washington bridge from nyc to new jersey, the car began to slow, there was a slight "bucking" of the engine, and warning lights illuminated on the dash (glow plug malfunction indicator and battery malfunction indicator). i tried to downshift, but was unable to engage gears or control the speed of the vehicle. the car slowed to a stop and i put on my emergency flashers. the engine was still running, but i was unable to engage the gears to make it go. *tr

The sunroof drainage system is faulty and leaks inside the car. dealership charged me $350 to fix (not to mention that now the car smells musty) and suggested that other vw owners with my model of car have had similar problems. i am concerned that vw did not design the system properly and should fund any modifications necessary for existing car owners. *tr

My husband & i were out of town, driving down a main street, in the rain, when there was a pop, and the radio just went black. my bluetooth was still functional, however, i couldn't use it due to the fact it works through the radio. i commute a lot, not having the bluetooth functionality is a safety hazard. *tr

The radio and bluetooth system want kaput upon starting the car one morning. this is a problem that others have documented on social media (http://www.cargurus.com/cars/discussion-t36009_ds552583) and that vw will not acknowledge as a manufacturers' flaw. it's a $700 fix for most customers and an issue that potentially causes safety issues if not addressed, considering the tie to the hands-free phone system. *tr

I started the morning of 12/17/2014 just as i do every morning: went out to my car, turned the key over to warm the glow plugs, and started it up. as i proceeded to pull out of my driveway, i did not notice anything unusual. about 50 feet down the road on a slight grade, my car just cut off. there were no warnings whatsoever. the glow plug light flashed, along with a "service engine" indicator. since i was on a slight grade, i was able to roll backwards and, with struggle, turn the wheel and back into my driveway. this was a safety issue primarily because at any moment someone could have not realized i was stopped in the middle of the road and slammed into me. i was honestly frightened for my safety and well-being. this is a well known high pressure fuel pump issue. *tr

I was driving to work in my 2010 vw jetta sportswagen tdi and was in a middle of an s turn when my car shut off, as i was coasting i tried to restart my car, when i did so my steering did not work. i was able to negotiate the s turn, but my car would not turn on. i had it towed to my dealer and they checked it out and said that there is water in the inner cooler due to condensation from the air intake. to me this sounds like a design flaw since when i inquired what will prevent this from happening again, they responded that the air intake part has been redesigned to prevent this from happening again. this was a very scary ordeal. if i did not have my wits about me i could have ended in the woods, luckily i was able to navigate the s turn. when i contacted volkswagen they where willing to pay 75% of the cost even though i requested that they should cover the whole repair. regardless, i am concerned what happened to me could happen to someone else with a less favorable outcome. what if this happen while crossing an intersection? i am hoping that you are already researching this issue for a recall, if not i hope you will look into this issue. thank you for reading my complaint. *tr

I am having a similar issue with my vehicle as in nhtsa id numbers 10660948, 10664166, 10662515 and 10633219. all four of my vehicle's door locking mechanisms have failed. as a result, the doors cannot be opened from the outside of the vehicle. this could be a safety issue in the event of an accident or the need to quickly evacuate a passenger from the vehicle. *tr

While driving the touchscreen radio turned off and will no longer turn back on. my phone remained connected to the blue tooth system, however, i was unable to use this function since it goes through the radio and car speakers. the next day, while driving in the rain, my wipers stopped working as well. these are major safety issues (the lack of handsfree for someone that commutes every day as well as a visibility issue when unable to use wipers in rain). *tr

Transmission hard shift. vw is aware of problems with valve body in all this transmissions but only extended some vehicle warranties. *tr

The engine spontaneously stopped running while driving. i was entering an intersection, turning left, and put in the clutch to down-shift (manual transmission) and the engine stopped as soon as the clutch pedal went down, as if i had turned off the key. the engine starter would not re-engage until i figured out i had to turn the ignition all the way off then back to the start position to engage the starter. the engine re-started normally at that point and ran fine for the rest of that trip. the engine has done the same thing about six or eight times since then, the most recent time being about two weeks ago. this can make it quite interesting, turning at an intersection with oncoming traffic and having to take a hand off the steering wheel to do the complicated re-start - if the driver were to panic a re-start would not happen. sometimes the engine also runs very rough, especially at idle, and will not accelerate the car - this has been a problem when turning onto a street or highway and needing to get up to speed to not get hit while merging with traffic. the engine also idles rough periodically but that has not been a safety concern although it might be related to the other problems. these problems happen at all engine and air temperatures - hot or cold, and even when the engine is fully warmed up. multiple dealers and third-party repair shops have been unable to find the cause of this problem; no error codes are shown by the engine control computer and it happens infrequently enough they have not been able to reproduce the problem themselves. *tr

I have a 2010 jetta wolfsburg 2.0 turbo. i have had nothing but problems with it and the dealer can't seem to help me. the doors won't lock or unlock consistently with the key fob. when i lock it, the horn beeps to let me know the alarm is on, but the doors don't lock! not even manually. if i open the door, the alarm sounds, but the doors won't lock! the touchscreen radio made a popping sound about 5 days ago and went completely black. the radio is hooked up to the car's blue tooth so that is not working either. no hands free talking for me! i also paid a lot of money to have a lifetime subscription to sirius satellite radio for that car. that sucks! the blinkers don't work properly. if i put my left blinker on, the right one goes on and vice versa. my expensive key, broke off in the ignition randomly. the car stalls while idling. the gas pedal gets stuck in the "up" position causing me to lose acceleration on the highway and barely be able to move. my check engine light is constantly going on and off for no apparent reason. it is one thing after another. the car is only 4 yrs old! these are safety issues that it seems lots of vw owners are having. having no locking doors, or doors that won't unlock, no alarm, no radio/bluetooth, faulty blinkers, and a sticky gas pedal are all dangerous! i left my car at the dealer for a whole day and they said "hmmmm......it's a mystery" um....what! from what i can see, i should be expecting my car battery to die any day now due to the radio. lemon! *tr

Right rear door will not open from the outside or inside. now the left front door wont open or close from inside or outside and dealer indicates the door locks have failed and will need replaced at $475/door. the right front door has now started to not open sporadically. this has to be a manufacturer defect when 3 of the 4 door handles/locking mechanisms have now failed. this is a safety issue when you cannot enter or exit out of 3 doors of a car due to faulty locking mechanisms. *tr

Vehicle lost power in heavy traffic, 50 mph speed zone. check engine light illuminated, loss of turbo boost with resultant lack of ability to maintain speed. internet search suggests a widespread problem involving icing and water ingestion through the intercooler in cold weather operations. apparently may result in engine destruction. the safety ramifications are obvious and it is my understanding volkswagen has been reluctant to honor powertrain warranty coverage. my dealer quoted $1100 to repair with a retro-fit kit. to protect the owner's investment and to rectify an obvious safety issue, i feel a recall is in order. *js

Door locks don't work requires replacement of entire door lock mechanism on three doors (drivers side front, both back doors). when the unlock button is pressed -whether it's the one on the door or on the key fob- the locks do not disengage. sometimes the front door doesn't lock, yet the car alarm is set (so if you try to open the door after pushing the lock button on the fob, it opens and the horn starts blaring). the problem with the back doors makes it impossible to get a small child out of the back of the car as there is no manual door lock mechanism on the car. would be dangerous in the event of an accident or other incident requiring that the passengers exit the vehicle. there should be a manual unlock mechanism for each and every door. *tr

I was driving my 2010 jetta sportwagen tdi on a two lane state road at 45mph. the car was fueled two days prior with diesel (i am the original owner and have never misfueled) purchased at the fort knox army air force exchange services station. the car's glow plug caution light illuminated and an audible chime sounded as the rpm dropped to between 1000-1400 and an immediate deceleration occurred in traffic. the car would not accelerate and the engine shut down approximately 100 meters later. i had to push the vehicle to a gas station in order to clear the roadway. vehicle was towed via flatbed to volkswagen dealership for troubleshooting. the service technician informed me that the high pressure fuel pump failed and sent metallic shavings/material through my fuel system and that the repairs will be very costly. researching further regarding the materiel failure revealed that there is a systemic problem with hpfp failures in model year 2009-2010 volkswagen golf and jetta tdi vehicles. at this time, i do not know if this costly repair is going to be covered by volkswagen of america under warranty for a faulty pump. the failure did not occur due to any fault of my own and i am thankful that it did not happen with passengers at higher speed in more traffic due to the immediate loss of power to my drivetrain. *tr

My 2010 vw jetta wolfsburg radio went dead about 1 month ago. forward to present day. after i came home from a 5 day vacation it would not start. i had to get a jump. this morning it would not start again after sitting 24 hrs. before this all happened the doors would lock and unlock and the window would not roll up all the way. i cannot use bluetooth and my car sporadically will not start. *js

Safety issue - stereo is no longer functioning taking with it hands free bluetooth capabilities for making phone calls. *tr

Driving up to park my 2010 vw jetta wagon tdi curbside in front of my house, i heard a loud "pop" emit from somewhere near the instrument panel and the touch-screen radio in my vehicle went completely black. the radio supplies the vehicle's blue-tooth capability to allow drivers to communicate emergencies, and those calls must be done hands-free (i.e. over blue tooth or similar system), as required by law in california. since this incident the radio (and speaker system) in the vehicle has been non-functional. i asked my local vw dealer if there were any outstanding recalls on this vehicle. they informed me there were none, but the radio spontaneously dying, particularly in this model year, has been a common complaint of vw owners. this is made clear by the many, many postings on various web boards. factory installed defects in radios that prevent drivers from communicating emergency needs while on the road, and also prevent drivers from receiving emergency notifications over public broadcast channels while driving is a serious safety concern that must be addressed and remedied by the manufacturer immediately. *tr

I was driving as usual and my stereo went out. i know a lot of tdi owners with the radio 1k0 035 180 ac have had this issue too. the sheer number of people complaining about the faulty touch screen stereo makes this more than just a coincidence. this is more than just an am/fm radio problem we lose cellular capabilities that were factory installed. this is a safety concern more than it is just a "luxury" item that vw installs. *tr

Radio is dead including bluetooth and hands free driving. all fuses are okay, fuse box was replaced under the recall. *tr

A key feature of this vehicle is the capability for hands free use of on-board communications systems which is mandatory in several states for increased safety while driving. this capability is controlled through the factory installed radio system and blue tooth technology. when the oem radio fails the hands free safe communications system fails. this can result in a major safety concern. the radio installed in this vehicle failed with a pronounced pop indicating an electrical fault and will not operate. the radio is wired through other connections in the wiring harness to the vehicle information system above the steering wheel which includes operation data including miles per hour among others. since this is an apparent electrical defect and is tied to other vehicle operation system information it becomes a major safety concern. other owners have reported that their vehicles of this make and model have experienced related problems including failure to start and engine turning off intermittently. volkswagen does not consider this fault a safety concern. these vehicles should be recalled to correct this deficiency at no charge tot he customer. *tr

The sound system including cd player, radio, blue tooth hands free system, and aux stopped working suddenly. this car was less than 5 years old and this should be covered by volkswagen! this is a safety issue because i purchased this car model because it had bluetooth. the less expensive model did not. now i am not able to carry on a hands free conversation on my cell phone. volkswagen needs to step up and have a recall or cover this issue. *tr

At approximately 50k miles we where instructed by the dealer to change the battery. we followed instructions and consequently less then 1k miles later there was a large spark with the smell of electrical fire causing the radio to flame out and go dark. we where quoted $785 dollars to replace the radio on a four year old car. possible electrical malfunction could lead to other problems. *tr

Both exhaust pressure sensors malfunctioned causing vehicle indicator lamp to illuminate and failed emissions test. quoted $595.00 for repair work, after repairs vehicle still will not pass emissions test. *tr

The car stalled going down the road in traffic as i lost power steering and braking. almost caused a wreck except i pulled the emergency brake. the engine codes pulled were p0191 and p0087. this led my mechanic to discovering this is a well known issue for these 2010 volkswagen tdi's where the high pressure fuel pump fails. since this fuel pump has a known high rate of failure i'm wondering what volkswagen is going about it. please contact me at [xxx] if they are offering assistance or let me know what to do next. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Purchased a 2010 jetta sportwagen tdi in 2012. pre-certified 2 years or 24000 miles. had the routine maintenance done as required and suggested. august 2014, i paid $600 to have the routine maintenance done. september 2014, my car is dead. as i was driving up a hill at 55 mph my check engine light came on and i lost power. wasn't sure i was going to make it home. luckily i did. high pressure pump went bad, metal shavings found, clearly a design / engineering issue. i have seen several issues with this on the internet. vehicle needs to be recalled. first estimate is 5000-6000, i have taken it to the dealer, so the service dept can tell me what is wrong. i am sure they will charge more. worst part is i am 7000 miles over and do not qualify for the pre cert coverage anymore. worst investment ever! vw should be ashamed to not have had due diligence and recalled for this issue. this may cost someone else their life. *tr

While driving heard a pop and touch screen radio went dead all fuses test good and also lost all bluetooth capabilities. a rhythmic feedback was then audible in speakers and would not stop with car turned off had to remove fuse to stop the feedback noise. *tr

Was slowing to make left hand turn, heard a pop and the radio went dead. fuse is fine. *tr

While driving the 2010 jetta sportwagen tdi the glo-plug light came on with a check engine now warning. dealership was called and they said bring it in for inspection. two miles later the car quit running while stopped at a traffic light. car was towed to dealership who called and said that the high pressure fuel pump - hpfp - had experienced a catastrophic failure and metal was present in the fuel system. a day later vw agreed to repair the car even though well outside of the warranty period. early in the life of the car, the fuel pump located under the parking brake handle failed. after the first fuel pump failure a fuel injector failed, followed by 2 more fuel injector failures. the hpfp failure was the final failure in the fuel system. *tr

Vehicle will stall going from reverse to drive or from park to drive. also from while accelerating there is sputtering that i need to release the accelerator and then apply again to keep it from stalling. *tr

While driving 60 mph on highway 95 in needles california the glow plug light came on and began to flash. cruise control disabled and the speed of the vehicle began to decrease. no power could be felt when pressing the accelerator pedal and the engine rpm began to fall. vehicle was placed into neutral and coasted to side of the road. after complete shutdown the vehicle would not restart, unable to drive. had vehicle towed by aaa to the nearest vw dealer in henderson nevada and problem was diagnosed as high pressure fuel pump failure (hpfp). fuel pump was damaged and metal debris from the pump was sent into the fuel delivery system and returned to the fuel tank. all fuel related parts will require replacement and/or cleaning to remove debris. the vehicle required parts that took approx 3 days to obtain and additional days to complete the repair. *tr

The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. it is acting as if no power is going to the unit. all fuses were checked and they are functional. all bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. any use of a phone while driving requires the use of hands, which is illegal in many states throughout the us. otherwise, pulling off of the road to place/receive phone calls puts the driver at increased risk of being struck. *tr

On my way home from work i was cruising down at the interstate with the car on cruise control. everything was fine the first 45 minutes of driving then all of a sudden my glowplug light illuminated and started flashing meaning engine malfunction. my vehicle started losing speed all of a sudden on the interstate which could have easily caused a crash. luckily i pulled the vehicle over on the side of the road and the vehicle just stalled out on me. now volkswagen is saying the high pressure fuel pump sent metal shards into the fuel system and it all needs replaced and they will charge me 8000 dollars. i cannot be blamed for the failure of a fuel pump on a car with 40000 miles.i never allow the tank to go below 1/4 of a tank. there have multiple reports of peoples high pressure fuel pump going out and sending metal shards into the fuel system. this is very dangerous and could get someone very hurt or could possibly result in death. something needs to be done about this. *tr

Persistent problem with driver's side rear door lock - cannot alwayslock/unlock door with fob. also sometimes all doors would lock when you exited the car, other times it would not. sometimes the fob would unlock all doors other times only the driver side door. a child was secured in the back in a car seat and the fob sould not unlock the door so i could get the child out - had to use the door on the other side of the car. dealer replaced the door locking mechanism on the rear door. same problem re-developed on driver side front door at 70,000 miles - again dealer replaced door lock mechanism on that door. *tr

Touch screen radio on my 2010 vw jetta tdi stopped working a few weeks ago. at the same time the a/c began to fail. this week after researching why the radio stopped working came across many threads discussing similar issue and the term "parasitic drain". this problem causes the battery to be drained. woke up this morning and i got in the car and the battery is drained. will try the dealership once it opens. *tr

While traveling on i-96 west traveling at 70mph the sunroof which was closed at the time suddenly exploded sending shards of glass everywhere. it sounded like a gun went off in the vehicle. i was very fortunate that the sunroof curtain was closed at the time which contained most of the glass shards. this is a serious issue that should be looked into. there was nobody else on the highway around me so there is no possibility that this was a stone or object from another vehicle. the temperature outside was 92 degrees f and i had the drivers side window open approximately 50%. this was a terrible experience that i was lucky to walk away from without physical injury. however, i will not drive this car again without an explanation! very dangerous car!!!! *tr

Radio made a pop sound and turn off. has not power up again. all fuses are good and power to radio is good. radio has a flaw according to all the complaints by volkswagen owners online. could be a fire hazard. vw is not doing anything about this if the warranty is expired. *tr

Was backing out of a parking space and then placing the car into drive. as i pressed the accelerator to pull away, the car started sputtering like it wanted to stall out. immediately took it to dealer for scan and no codes found. car has done this since and no codes again. last incidence was last week and as i pressed the accelerator, the car sputtered so i left off the gas. upon pressing the gas pedal again, car shut off and the battery light on the car came on. placed car in park and it started with no incident from there. took the vehicle to dealership and again no codes so they will not repair. i am scared this car will shut off in traffic leaving me in the middle of the road. still waiting on a decision from vwoa regarding the safety and driveability of the car. *tr

Another jetta to add to the list with a faulty radio. the radio just died in the middle of a normal commute. i found in a forum that i'm just one of many so i'm lodging a complaint in hopes vw will listen. also, the remote entry doesn't work sometimes and sometimes the car will not go into reverse without stopping the engine and restarting it. *tr

When i approached a red light i pushed the clutch in and started to slow down. i was in the turn lane and there was an opening as i started moving feet from clutch to fuel pedal. the car lurch and came to a stop. the car had died while i was slowing down to get in the turn lane. i have called the vw dealer and they have no idea on why the car did and is still doing this. i don't feel it is safe for me or for my family, i am a firefighter and i really truly believe that the car is going cause an accident or kill us. the car has shut off on its own over twenty times in the last few months. it doesn't happen every time that the clutch is depressed, some days it doesn't do it at all. other days it is every time or every other stop. when traveling at highways speeds the jetta lurches like it is out of fuel even thou it has a full tank. all of the cars maintance is up to date per the dealer.

Large split in the front right outside sidewall discovered. upon inspection, gap was very noticable. check the remaining three tires and no evidence of the same. tires have approximately 15,000 miles. we decided to replace all four tires to keep the vehicle "balanced". new tires installed and was asked to come in to the shop to see the other three tires. all three had splits in the sidewall facing to the inside, which could not have been seen unless each tire was pulled off the vehicle. i asked to retain at least two of the tires in my possession, which i have now. i also have pictures of the splits that i hope i will be able to forward somewhere before i complete the complaint. although there was no injurys, it could have been very catastophic if the tires blew out at freeway speeds. *tr

The radio went dark, there was strange feedback through the speakers before this happened. around the same timeframe the seatbelt chime would go off intermittently. there is defiantly issues with the electrical system with this car. *tr

Radio will not work. does not power on. all fuses are good. this is a common problem. this web site follows the problems of multiple people http://www.cargurus.com/cars/discussion-t36009_ds552583?actionmessages=your+answer+has+been+posted.

False neutral symptoms due to dsg mechatronic. hansel vw dealership in santa rosa, ca stated that our vin number was not covered by the recall. why not? it obviously is occurring with ours just like the others that have been recalled. nhtsa action number : pe09035 "report submitted to nhtsa on august 20, 2009, volkswagen described a potential defect in the wiring harnesses of the dsg gearbox temperature sensors used in approximately 16,000 model year (my) 2009 and 2010 volkswagen (eos, jetta and gti) ". we have a 2010 vw jetta sportwagon tdi that definitely has this defect. what was stated in that complaint happened to us: in heavy traffic, the abrupt shift to neutral could lead to a crash without warning. they want $2473.63 to solve the problem. *tr

Without notice factory radio with hands free/ bluetooth fails to come on. which causes a potential hazard. can also cause battery to drain, putting more strain on alternator, causing it to fail. dealer wants a diagnostic charge, which finds that radio has failed. needs to have radio replaced.

Driving on 2nd lane of freeway. sudden loss of power - all warning lights come on dashboard accompanied by bells and dings. pulled over to side of road - fortunately traffic not heavy. engine was still running however no forward movement when pushing accelerator pedal - engine just revved. turned car off then restarted. warning lights still flashed but was able to put car into drive and start rolling - vehicle was in "limp" mode however and would not go over 10 mph. vehicle was towed to dealership where it was diagnosed and the ecu reset. dealership unable to recreate problem. on 8/16/14 the same thing happened as i was pulling out of my driveway. the vehicle was again towed to dealership where it was diagnosed with a faulty abs control unit for an estimated 2500.00.

I was driving home from work and the radio went off, black screen. has not came back on, fuse is good.

Driving around city street. jetta began to lose power and the glow bulb indicator began flashing. after turning off and restarting the car i drove for another two blocks then the glow bulb indicator came on again paired this time with the red battery indicator. after that the car rolled to a stop and would not turn back over.

The radio unit stopped working after 4yrs of use, the safety concern is the lost of bluetooth and the ability to conduct hands free cellphone calls / operations the broken radio drains the battery causing family to be stranded at night until the tow truck to arrive

All facets of touch screen radio system including hands free bluetooth feature suddenly died on my 2010 jetta tdi at about 65000 miles. this issue with this year is well documented here and elsewhere. had to replace battery earlier which some complaints suggest is related to this issue of radios dying. volkswagen needs to step up and provide relief to the many customers who have had this problem rather than ignoring it. it truly is a safety issue as it denies hands free use. *tr

The jetta tdi sportswagon 2010's hatchback locking mechanism does not stay locked. after closing the hatch, the latch engages into closed position. but on slight push, the latch disengages into open position. on a road bump, the latch opens, lifting the hatchback in the middle of driving.

When shifting gear, with the brake pedal depressed, the clutch makes click noise then slips to neutral. then the prnds lights starts flashing, and check engine light come on. the only way to reengage the gear is by turning the ignition key off and on, restarting the engine. then the gears start working again. but the check engine light will stay lit, and eventually turns off by itself after a few days of driving. it seems that when the brake pedal is pressed very hard, the clutch slip occurs less often.

Failure of the high pressure fuel pump in a vw jetta sportswagen tdi. volkswagen made the repairs under warranty, for which i am appreciative. however, i am concerned it will happen again. *tr

Radio/cd player stopped functioning. this disabled the bluetooth hands-free function as well. this is a driving safety concern. *tr

Traveling south on hwy 101, 55 miles north of san louis obispo, ca at an approximate speed of 65 mph,the engine lost power, and the vehicle came to a stop. the engine could not be restarted. the vehicle was towed to perry volkswagen in san louis obispo, ca. the vehicle was diagnosed as a failure of the high pressure fuel pump sending slivers of metal throughout the fuel system. the service representative stated that this was not an uncommon issue with the turbo diesel model and that they currently have two vehicles in their shop with the same issue. we have always fueled the vehicle with lower sulfer diesel fuel in california and have never fueled the vehicle with gasoline. vw previously had a recall to install a "device" to prevent fueling with gas nozzles from the service station pumps. the service representative indicated that vw knows of the problem and will fix the vehicle at no charge. we also have a 2009 vw jetta tdi that experienced the same problem in june 2014, which was repaired at commonwealth vw in santa ana, ca. i am reporting that incident in a separate report. it is my position that vw should be recalling all of these vehicles to fix the problem before it happens rather than fixing one at a time after it happens; exponsing consumers to potential fatal accidents on highways.

Had driven just a few miles and was coming up to a stop at a major intersection in heavy traffic. glow plug light lit for a second and engine immediately stopped. engine would crank, but would not start. have been told the problem is the high pressure fuel pump. i drive long distance in this car at all times of day. the car died immediately, leaving me in the middle of the street. very dangerous. *tr

I was driving home from work, on a side road, not going more than 40 miles an hour, and in the middle of a song, my radio made a loud "pop" noise and went dead. at the time, my car had 46k miles on it, stays in a a garage at home and at work, gets regular servicing and has never had an issue. the radio hasn't worked since june and i have gotten nowhere with the dealership. i took it in for an evaluation the day after the radio went out, and they had no solution or remedy, only that i could buy a new radio and pay around $600 for the installation. i have been researching this matter and it seems a lot of other people have suffered the same fate. the car power isn't the same as it was before the radio went out, and i'm worried the dead radio is affecting the battery. i'm just not sure what to do anymore, i feel as though this isn't isolated and should bring about a recall. *tr

This is just another complaint about the 2010 jetta premium radio that died for no reason. i contacted volkswagen of america and they acted like they have never heard of the issue, but clearly after doing 2 minutes worth of research there are countless others with the same problem. volkswagen told me that my car is getting old so they won't help me. i will be sure to never buy another vw. other electrical issues i have are. 1. car locks itself constantly with the keys in ignition 2. resistor for the blower motor went out 3. coils for all 4 cylinders went bad well before 100,000. *tr

Vehicle is equipped with an rcd 510 2din touchscreen radio (delphi premium - 8). hands free operation comes through this system. on the morning of 8/14/14 i started my car and the radio system was dead. totally dead, as if there is no power getting to it whatsoever. i checked all fuses (engine compartment, interior of car and the 15 amp fuse located in rear of the radio) and all were fine. it may be a coincidence, but my left headlight has burned out twice in the last 6 months, most recently in early august 2014. in addition, my sirius annual subscription ended on the exact day of the radio dying. *tr

After getting my 70k mile service and leaving the dealership my radio died. went back to shop and the service department checked the fuses and verified that power was getting to the radio. reported it had just "died". they did not acknowledge this as a trend, however, my service advisor admitted that another customer has replaced his radio 2x - also a 2010 jetta. this is not a luxury item, as i travel long distances for work and use the "hands-free" function of the radio system for making calls safely. i understand there are at least 65 other formal complaints regarding this issue, and several people have reported that this problem can and does drain the battery. this is about the third battery i've had in this car of 4 years - seems a little fishy. this is a safety issue, and more importantly, a defect which should be recalled! *tr

7/6/13 ac not working at all. all major components of the ac-compressor and drier- were replaced 7/18/2013 by vw. ac worked fine for rest of 2013 season. may 2014 delayed/intermittent cooling in las vegas, nv. 6/18/14 took to vw in henderson, nv and told that there was a leak in the system. warranty is 12 months/12k- 16+k miles put on car by the time i took it to vw in 6/14-therefore no warranty. vw recharged system and cool/cold air blowing when temperature outside is under 105 degrees. when outside temp is 105+degrees- ac cuts in and out-2 min on/10 off/repeat. took it to vw service for ac diagnostic on thurs 8/7/14 at 10am and got the car back 8/8/14 at 4pm. vw saying that the whole ac unit needs to be replaced-ac compressor, drier, condenser, receiver, accumulator. vw of america was contacted and regional manager will not assist with cost of repair-$2300. reason: the car has 93k miles on it. an ac system should last longer than 3 1/2 years (car bought 12/09) and then when major components replaced-ac compressor- they should last longer that 10 months regardless of how many miles was put on the vehicle. the ac in the vw cars have a known problem with the compressor, refrigerant control valve, and fans. see the vw forums for the number of complaints on the ac system. vw needs to be investigated. *tr

Only not ruuning engine, not start. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the fuel pump failed while driving at various speeds. the vehicle was taken to a dealer where the technician diagnosed that the fuel system needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 33,700.

Entire radio unit failed. not able to use bluetooth or any component of the radio. checked all fuses and they are good. *tr

Was driving my 2010 vw jetta sportwagon tdi at approx. 55 miles per hour when my service engine light came on and glow plugs started flashing. car began to buck as if not getting any fuel through the system. car stalled out on highway within a minute of the service lights flashing and will not restart. luckily the cars behind me barely avoided hitting me as there was zero warning. had to be towed to my garage, expect diagnosis tomorrow but after reading up on other complaints i am pretty sure they will report back that it is a hpfp issue and the system will need replaced. *tr

Radio went dead at toll stop and was no longer functional on interstate or any other road. hands free phone service was lost. phone still seams to link up with bluetooth but does not function any longer through radio. distracting for driving without the handsfree phone. could cause vehicle accident if not replaced. *tr

Heard a pop and the display screen went dark. the radio and other systems (navigation, auxillary, etc) no longer function. there are hundreds of similar complaints that have been posted to vw sites. this should be a recall. *js

Entire radio unit failed. not able to use bluetooth or any component of the radio. checked all fuses and they are good. there are many reports of this same issue on various car blogs. dealership stated this issue is common, but they are not issuing a recall because the radio is a "luxury" item. this seems to only be a problem on the 2010 tdi model. *tr

Incident first started with the car turning off for no reason. just stalling out. then it hesitated starting. replaced the battery. seem to be okay, but then both brake lights went out, the radio/control console went out most recently, the seat belt light and chimes come on for no reason and yesterday when i pulled the key out of my ignition the key was so hot i could not touch it. clearly, there is a serious, even dangerous electrical issue with this make, model and year. i have read countless stories online of people having the same problems. why has there not been a recall of this car yet? does somebody's car have to catch fire first? who needs to die before vw does the right thing? *tr

I was traveling in rural alabama and my engine failed; i pulled over and it would not crank. it is currently in the shop. fuel pump failure. *js

Drivers side tail light and turn signal indicator does not function. vw diagnosed the problem to be a faulty j519 power control unit. the wv dealer's service supervisor indicated this a common problem and the replacement part has progressed through 5-6 evolutions and vw still can't remedy the issue. j519 part costs $550.00 plus $150.00 labor. seems like an excessive cost for a faulty tail light. *tr

I was driving my vw on a 3 lane road when the glow plug light began flashing and about 2 minutes later the car engine shut off and would not restart, which left me in the middle lane blocking the evening rush hour traffic on a very busy road. the vw service shop tells me that the fuel pump broke and there is metal in my fuel filter. i have always fueled with diesel from shell and i can obtain all of my receipts to prove it since i always use my credit card to pay for fuel. *tr

2010 vw jetta 2.0tfsi wolfsburg edition - rcd-510 touch screen radio died loud audible "pop" noise then no operation. all fuses are fine. found a blog online that shows many other consumers with same year and model have the exact same problem, yet vwoa refuses to consider a recall for this issue. please make sure they address this problem and compensate consumers with free repairs or reimbursement. thank you. blog with other know problems here: http://www.cargurus.com/cars/discussion-t36009_ds552583. *tr

Radio/nav unit popped and died while the car and radio were being operated. this exact issue has been communicated on many online discussions. without bluetooth connectivity for phones, this is a driving safety concern. i will likely resolve the issue with an aftermarket unit due to the high cost of an oem/dealer replacement. if this is a known and recurring issue with these units, vw should actively resolve the problem. *tr

While on the freeway the car lost all power and died. the codes indicate that it is the fuel pump. this seems to be a common issue on the tdi engines. 000135 - fuel rail/system pressure p0087 - 000 - too low freeze frame: fault status: 01100000 fault priority: 2 fault frequency: 1 mileage: 140659 km time indication: 0 date: 2118.14.04 time: 01:27:53 freeze frame: rpm: 2208 /min inj. quantity: 21.7 mg/str (no units): 5.0 pressure: 1400.0 bar pressure: 1112.0 bar temperature: 52.2°c tank cont.: 24.4 l *js

2010 jetta tdi. driving on road at about 35 mph when car suddenly stalled. glow plug light flashes, "service engine now" on display. traffic was light and speed was enough to coast to safe location. car would not restart. towed to dealer. dealer replaced some relay part but.... the very next day same thing. car died while driving. same symptoms as above. again no warning prior to stalling. towed to dealer. dealer had car for a few days but could not find or reproduce problem. checked ground connections as advised from vwoa technical assistance. returned car to me with a 'let's wait and see' attitude. third time, about 1500 miles later, same thing. this time on highway traveling at about 45 mph in heavy traffic. car towed to different dealer. at the moment they can't diagnose or reproduce problem. my opinion is some fault is telling computer to kill engine. as a safety issue, i would think engine should remain running so that i can safely drive off the road and out of traffic and harms way. if this assumption is correct, then there has to be a limited number of reasons why engine should stall, instead of going into 'limp mode.' my research found reference to pe10034, but can't find article. three times car stalls without warning. all 3 times on road. this is a safety concern, and local dealers seem hesitant to request help from vwoa ta. dealer 1 did contact vwoa ta for support and guided fault finding didn't find anything. dealer 2 still has no clue. no mandates on local vw dealers, by vwoa, to keep and share service records beyond warranty period, on national database, so other dealers have no idea what first dealer did. keeping all dealer service records on national db will help spot issues sooner. dealer 2 will hopefully ask vwoa ta for support beyond what dealer 1 did. is there an escalation for this? what are my options? *tr

Driving along when a warning light came on( epc) which is electronic power control. on my way to the dealer now. *js

The rcd-510 premium 8 radio with blue tooth cell phone connectivity failed in my 2010 jsw tdi at about 3 1/2 years and 56k miles--worked fine one day and black screen-of-death with no function at all the next. fuses intact and current being delivered to the unit. it's clear from the number of responses here http://www.cargurus.com/cars/discussion-t36009_ds552583 that this is a systematic issue with radio units manufactured by delphi in the 2010 year model vws. for me at least, loss of blue tooth function is a safety issue--i frequently need to make or take phone calls while driving, and for much of my approx. 10-mile commute to and from work there is no safe shoulder on the road where i could pull over and use the phone. my decision to purchase the vehicle was made in part based on the blue tooth feature, which my old car didn't have. my state (washington) has a law explicitly forbidding use of cell phones while driving unless using a hands-free device. so this isn't just a pattern of failure in a "luxury feature" as vwoa has attempted to frame it--this issue directly affects safety for drivers and others around us. i had previously complained of intermittent radio issues (i.e.: apparently spontaneous loss of preset stations, etc.) with this vehicle while it was under warranty, but was told by the dealer that "the technician was unable to replicate the issue." i have contacted both the local dealer from which i purchased the car and volkswagen of america customer care about this issue, but neither offered any solution. *tr

Radio, cd changer, bluetooth inoperable. the screen has become black. there is an occasional electrical thump sound coming through the speakers. concerned there is an electrical short of some kind. have read of many other similar instances with the same make, model and year car as mine. help! *tr

The radio was working fine on my drive home from work. i was at home for about 1 hour and got back in car to run errands and at that point the radio never turned on. my phone still connected to radio, but no sound was coming and the screen was dark/blank. my phone indicated the bluetooth was connected. i could not get it back on. i replaced the fuses to make sure, but it did not work. *tr

Handsfree bluetooth functionality has cut off. radio went dead. *tr

At approximately 1:30pm on july 14, 2014 my mom was driving south bound on highway 99. she slowed down due to highway construction and to merge onto highway 58 east when she was struck from behind by a pick up truck. she then struck the vehicle in front of her. the airbags in the vehicle did not deploy. *tr

Driving on highway and all engine power was lost. car was able to limp to shoulder. tried to restart vechicle with no luck. *tr

While driving the car using the bluetooth hands free connection provided by the stereo heard a popping sound and then the stereo went blank and i lost the call connection. the (required by oregon law) hands free connection no longer works. there are many other people on the internet reporting this same problem with the 2010 vw radios. please see one example at http://www.cargurus.com/cars/discussion-t36009_ds552583. *tr

Driving to work in my 2010 vm jetta which i purchased used 3 months ago. i heard a loud pop that seemed to come from my right side speaker and the entire radio went dead! no power, no sound, no nothing. *tr

2010 jetta sportswagen tdi april 2012 - 50k miles - fuel pump system failure. vw found metal shards throughout whole system, all had to be replaced. cost over $7,000 paid for by vw. fuel was tested and found no fault of driver (i.e., no gas). faulty fuel pump. february 2014 - 97k miles - second fuel pump failure. same issue, metal shards through entire system, all had to be replaced. cost over $8,000 paid for by vw. fuel tested again and no fault of driver. had to tow our car home from vacation several hours away. there should be a recall for these cars. it's dangerous to have your car stop working all the sudden, and it will leave you stranded. not to mention, you can anticipate it happening every 50,000 miles. not a dependable car. *tr

The car lost power and could not drive faster than 20 mph, drove if off of the highway and into a gas station where the car died and could not be restarted. towed it to a volkswagen dealer, they reported it was a fuel pump failure and that the entire fuel system would need to be replaced at a cost of $6100.00. *js

I was driving on the highway and the check engine light came on. the vehicle would not hold speed or accelerate. i pulled off the highway and the vehicle stalled out and would not restart. we replaced the high pressure fuel pump and fuse box. the car still will not start after a new fuel pump and fuse box, and we have been told that the wiring harness needs to be replaced. *js

Driving and glow plug light started flashing on dash and lost power (max about 40 mph). pulled over and turned off vehicle. started again, glow plug light went away and vehicle still not at full power (max about 40 mph). then, a solid glow plug and check engine light came on and vehicle died. vehicle would not start. mechanics diagnosis: high pressure fuel pump (hpfp) failure (disintegrated) and metal pieces contaminating the entire fuel system. *tr

I have a 2010 jetta tdi with the dsg transmission. when i was driving yesterday, i noticed the "d" flashing as i lost power to the wheels. it was acting as if it was in neutral. i tried to shift it to "n" and back to "d" with no success. i pulled off the road, turned the switch off, waited for it to completely power down and restarted it. it went a couple of minutes down the road and the "d" started flashing again, the transmission disengaged again (false neutral). this cycle went on several times before i was able to get it home. when it was flashing, it would flash in any gear selected (prnds) and it was continuous until i turned the key off. there were times that i didn't have a safe place to pull off the road. this is a big safety issue, it can cause people to be put in a very dangerous situation. this issue can happen at any time and cause a fatal wreck. during the failure, there was no power to the wheels at all, it failed to go into a limp mode to safely move the vehicle. *tr

While picking up a friend with car running. switched from cd to radio. radio unit went completely inop. no backlight to buttons no clock no nothing completely dark. along with audible speaker popping noise. even when car shut off and key pulled from ignition and doors locked still makes audible popping noise. had to disconnect battery to get noise to stop. looked around online and seen that this is a chronic problem with this head unit. i have yet to check for c/b's or fuses located inside the cabin. please help. contact info 3012541365. vw 2010 jetta wolfburg manual. *tr

I got in to my car after work on saturday i turned on the car and no radio. i checked the fuses and they were fine. yes, there wasn't one in the plug (18) but i put one in there to see if that would work for me and it did not. then my windshield wipers were not working either. i turned the car off and back on and the wipers started working. it's rainy season here. so i hope they continue to work. . this morning i called the dealer and they said that my car was not covered under the extended warranty for the radio. many other vw customers are having the same problem. http://www.cargurus.com/cars/discussion-t36009_ds552583. *tr

My engine started to run louder than usual. when i took it in for a oil change i asked if they can tell me why my car was running so loud. when the oil change was done they came and told me that the reason why my car was running louder than normal was i need to replace the dual mass flywheel. my volkswagen dealer said that i do not replace it right away it will end up breaking and ruining my whole transmission. *tr

I was driving home with my 5 year old daughter in the back seat. as i approached a blind curve on hwy 133 in brunswick county nc, my car shut off and the diesel fuel light came on. i was almost hit by two vehicles behind me at the time because i reduced speed and they could see well inside the curve. i had it towed to the mechanic and he indicated that it looked like a high pressure fuel pump failure. he said this was an ongoing problem with volkswagen. it could have cost me my life.. 2010, jetta tdi. *tr

Dsg transmission dropped out of gear (like in neutral) several times over period of 1 week. speeds ~20mph and 65 mph. required drifting to safe area, stopping, and restarting car to get transmission to work. during failure the ep was illuminated, shifting between gears did nothing. vw dealer reprogrammed tranny between failures. have been using the shift mode for ~ 1week without issue. saw several youtube videos of same problem - "false neutral". numerous posts on tdiclub. *tr

Upon changing the fuel filter, the mechanic noted that there were visible metal particles in the filter housing. this is the second fuel filter change to show metal filings. two different certified mechanics noted that this is a symptom of high pressure fuel pump failure and if the fuel pump fails at high speed it could be a safety hazard. volkswagen refuses to proactively replace the failing fuel pump. *js

Rear seat belt, behind driver, not working. stuck in locked position. this seatbelt is used by a 5 year old child on a daily basis. other side is used by his 8 year old brother. seatbelt will not pull out. i took it to vw dealer and they want $613 to repair it. they said a new one is required and that the seatbelt mechanism is within a steel case that has explosives in it. i was shocked to hear this and am stuck without a car because i cannot drive with my children. i have priced the seatbelt out at auto bodyshops and the price is around $425. still not money i had readily available to dish out. after looking into it i found that this is a common occurrence with this make and year of vw jetta. something needs to be done about this, it is a life safety issue!! *tr

On 6/7/14 at speed and in traffic car suddenly died, glow plug indicator flashed and service engine immediately message appeared on the dash. car restarted right away and was able to finish trip without further incident, took to dealer service center and they replaced glow plug and wiring harness. on 6/10/14 also at speed and in traffic car suddenly died once again, glow plug indicator flashed, no message and no check engine light. once we came to a complete stop, the car restarted and we finish trip without further incident. i have scheduled another appointment with vw service department. *tr

2010 vw jetta sportwagen tdi. car lost power at highway speeds. "glow plug" indicator illuminated and hud displayed "service immediately." was able to safely pull over to shoulder. car would not restart. had to be towed to nearby dealership. informed today that high pressure fuel pump (hpfp) had failed and would be covered under extended warranty. will be without car for 5-10 days. car is located 1 hour away from home. rental car was offered, but i would have to get out to dealership to pickup. this is the second occurrence of hpfp failure on vehicle. similar occurrence (loss of power on highway) happened on march 24, 2011. again, car was stuck in dealership far from home. *tr

Entire stereo system (including radio, cd player, bluetooth) stopped working. *tr

Parked car radio was working, got back in and the entire radio and everything connected to it stopped working. *tr

Radio and handsfree bluetooth system stopped working. dealership recommended calling vw customer service. contacted customer service only to be told nothing they could do. i feel this is a safety concern regarding ability to use handsfree capability. with very little research it appears this is a common problem and common response to it by vw. if they knowingly installed defective components they should be responsible for making things right. i have had several other recalls already for this vehicle and feel this may be approaching "lemon" status. *tr

I dropped my 2010 volkswagen jetta tdi sports wagon to my dealer to have a front end alignment on may 30, 2014. my car went in with a perfectly good working radio, i went to pick up my car on may 31, 2014, the radio was display and controls were not working, i did not leave the dealer's lot. i promptly went back inside to tell them that the radio was not working and that i found it to be odd that the radio was not working when it came in with a perfectly good working radio. they kept the car and said they will do a diagnostic test on it. when they called me back they said that they were able to get the radio to work for a short time then it went dead again. the service person proceeded to tell me that i needed a new radio for $1100.00. this seems absolutely absurd that a radio would fail after 3 yrs. i am wondering if there has been any other complaints regarding radios in 2010 volkswagens? i went on line and there seems to be complaints, but who knows if they are valid or not. i am picking my car up today from the dealer without the working radio since i will need my car for transportation. i would appreciate any help or advice that you can give me. *tr

Factory radio stopped working suddenly. no indication of a problem previously. repair required replacement of head unit at an expense of $600 plus labor (factory refurbished). have not experienced a problem like this with previously owned vehicles, several of which are 15+ years in age. tried to contact volkswagen usa, but two emails have gone unanswered. a quick internet search indicates this is not an isolated incident, as several others have experienced the same problem. as the radio is tied to the bluetooth in the car, hands free phone operation is compromised without factory radio working. hands free phone use is required in neighboring state of md through which my travels take me often. *tr

While driving to office (6 miles) my radio "popped" and stopped working. i had it inspected at the dealership and was told that all fuses were good and that radio died! they attempted to sell me a replacement radio for $700! i started researching this issue and discovered that it was trending among like jettas. after spending a considerable amount of time with "customer service" at vw, they told me that the radio was out of warranty. they refused to tell me if this problem was happening to other owners. after talking to two dealers in dallas, tx, i discovered that a faulty radio was the current trend in the 2010 vw jettas. their solution was to sell me a refurbished radio to fix the problem, and not address the true cause of the complaints! *tr

My 2010 jetta sportswagen tdi diesel stalled while moving from a driveway onto a residential street. there was no warning of imminent disablement except for a 5 seconds of engine "sputter". the weather was warm and dry, and the battery had just been replaced. the vehicle was trucked to the vw dealership in cerritos ca. the service manager seemed to sense the nature of the problem, and the car was inspected by a vwoa representative on the following business day. metal contamination was found in the fuel system. the fuel system was replaced, including the fuel pump, after one extra day of waiting for the delivery of the necessary parts. although the vehicle was out of warranty, vwoa approved the repair at their expense. i feel that this type of abrupt engine failure is a serious safety issue that could have caused a crash if it occurred on a more heavily traveled roadway. *tr

Heard a small pop sound while listening to the radio and the system went dead. called vwoa and they would not open a claim. this is the second radio as the original failed under warranty and was replaced by the dealer in 2012. i was told the replacement radio, even though it was replaced with an oe radio, only carried a 12 month warranty while the original carried the full 36,000 three year warranty. *tr

1while driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington ct. car without warning lost all power. i had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. i made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. the car would not restart and had to be left leaving me stranded late at night and i am disabled with diabetes and several other serious health issues. i had problems contacting help because of the time of night and lack of cell service in that area. upon further investigation it was found that the problem with the car was the fuel pump exploded in the fuel tank sending metal throughout the entire fuel system. i think it is unacceptable and dangerous for the fuel pump to explode in a tank of fuel without warning. vw is aware of many thousand of this same event but won't recall. i think the ntsb should demand a recall. i am sure people have died and been seriously injured in similar events. cost of repair $11,000.00 or more to replace the entire fuel system. updated 11/24/2014 *js

I was driving down the road when i accelerated hard and i predndio light of "glow plug" on the panel, the car lost power and was limited to spend two thousand rpm's coming home that was close. i did nothing that night, i followed turning on the light in the panel. the next day i turn it normal, i turned on the light ... then it caught me way to work again and i return to my home, i turned on and off and it caught and never turn off. take it to the vw service center and was told that the pump has fault injection and particulate throughout the fuel system. tell me that the repair will cost more than 4000 dollars ... and the worst is that no warranty. *tr

Well over a 100 people have complained about the same exact issue with their 2010 vw touch screen radio dying out of no where. the website with all known complaints is at: http://www.cargurus.com/cars/discussion-t36009_ds552583. vw refuses to be accountable for their merchandise. wear and tear on engine parts, completely understandable. a $1000 crashing out on multiple 2010 vws is a trend and should be handled accordingly by a responsible organization. however, this is not the case. vw considers a radio a luxury item and will not repair the radio. *tr

Since 2010 i have owned a volkswagen jetta tdi and have been satisfied with its performance despite a few minor issues; however, i have suddenly experienced serious and costly issues with my touch screen radio that has forced me to take action. the device suddenly and with no waring failed to operate in any capacity. i have consulted with the vw dealership where i have my vehicle maintenance and it was suggested that i replace the radio with the same model i currently have installed at a cost to me of $795. after extensive research of many hours as well as speaking with other volkswagen enthusiast i have come to the frightening conclusion that this is not an isolated incident of product malfunction. considering vw response to what appears to be a well known and documented product defect, my next steps are to make the general public aware of volkswagens gross negligence and poor consumer relations in this matter. i look forward to a resolution to this problem please contact me at my email address or by phone at [xxx] sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While listening to the radio with the volume less than 50% the speakers popped and the radio shut off. i took it to two dealerships the second one said something in the radio "burned out." it appears that this issue is common to this model of vw radio so much so that vw has a "radio exchange program" where they sell you a refurbished model for half the price of a new one somewhere between $600-$1000 according to the vw dealership. *tr

Summary: while driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington ct. going to pickup my teenage daughter and her 2 friends after a concert car without warning lost all power. i had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. i made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. the car would not restart and had to be left leaving me stranded late at night and i am disabled with diabetes and several other serious health issues.i could feel my blood sugar was dangerously low with nothing in the car to stablize it. i had problems contacting help because of the time of night and lack of cell service in that area. upon further investigation it was found that the problem with the car was the high pressure fuel pump exploded sending metal throughout the entire fuel system. i think it is unaceptable for this to happen without warning. my daughter and 2 friends were also stranded 60 miles away in worcester ma.vw is aware of many thousand of this same event but won't recall. i think the ntsb should demand a recall. i am sure people have died and been seriously injured in similar events. cost of repair $11,000.00 or more to replace the entire fuel system.i called vwoa for support and they said they wouldn't cover the repair. i then called the dealer who sold me the car vw of hartford ct. and they were rude as they told me i would have to pay for any repairs.i am low income and with my health issues i thought this car would outlive me. i don't have the money to fix this and i shouldn't have to. vw is covering these issues even out of warranty to quiet the ntsb but won't cover mine the poor disabled man. *js

Fuse box in engine compartment, alarm light about right headlight, right taillight, not working. checked internet many complaints on this issue, check fuse in fuse box engine compartment. 30amp fuse burn marks, slight melting of box where fuse inserts. spring is here. ac not working, fans not to speed, compressor not engaging properly. all else checks out. again fuse strap has melted and/or not in original condition. new fuse box + labor >500 for what i consider a manufacture defect/design failure. driving my dependable 2009 f150. at least i'm cool going home from work. we'll worth the extra $15 in fuel. manufacture refused to replace or assist in $ for replacement. also own a tigua 2012. is now on sale before issue occurs to it, will incur loss on loan. better than being stuck with bad product. *tr

The radio just shut off, checked all fuses, everything ok. took to mechanic and said radio needs to be replaced. looked on the internet and there have been multiple complaints about the electrical radio system for the radio display touch screen radio. three year old car should not have radio failure. *js

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 50 mph, the vehicle stalled without warning. the vehicle was maneuvered to the side of the road. the vehicle did restart after a few attempts, however, the vehicle did not accelerate above 50 mph. the vehicle was taken to an independent mechanic who diagnosed that the number two fuel injector needed to be replaced. there was a recall under nhtsa campaign id number 11v490000( fuel system, diesel). the vin was not included and the vehicle had not been repaired. the manufacturer was notified of the defect. the approximate failure mileage was 98,000.

I had what appears to be a fuel system failure. i was turning left after stopping at a red light. i was traveling at @20 mph. 100 yards down the block, the engine lost power, the check engine light came on, as did the diesel coil icon. the car was dead instantly. there was no warning, no gradual failure, no time to get out of the street. please note, i had my vehicle regularly serviced at the vw dealership, including installing the fuel intake coupling that was the subject of a recall about a year ago. the service manager said there was some bad diesel going around in the county where i live, but when pressed admitted the bad fuel had not been traced to any particular brand, but had appeared randomly. he did say that my entire fuel system would be replaced on vw's dime, even though i am long out of warranty, and that it could take 2 days to a week to perform the service. there is nothing on vw's website about this problem, nor are there reports of bad diesel fuel in the county. the blogosphere has reports of problems in the design of the high pressure fuel pump that causes it to break down and shed bits of metal throughout the fuel system. i am very lucky that this happened at 20 mph on a town street in the middle of the morning and not at 65 mph on a highway with lots of traffic. i am glad vw is covering the cost of repairs. but i have personally recommended this otherwise terrific car to many people, some of whom have chosen to buy it. i am now worried that someone might get dead because of this, especially since vw is evidently only correcting this design problem after an entire system failure. i am also unable to confirm that vw engineers have redesigned the fuel pump that they are in theory installing in my car as a repair. do you have any information? *tr

Vehicle indicated a check engine light, and flashing glow plug indicator. driving vehicle to repair shop, and vehicle suddenly stopped in traffic and would not restart. very dangerous situation as morning traffic was heavy and aggressive. managed to get vehicle to side of the road without injury or property damage. vehicle towed to dealership. preliminary evaluation is failed high pressure fuel pump. *js

Car would not move forward or backward. had to turn off ignition, then car was fine. april 25th put car in drive to enter street from my driveway and car shot backwards. tried three times and the same thing occurred. husband turned off ignition and restarted car. this took care of the problem. we have an appointment with the dealership on monday, april 28th case #[xxx]. frankly, i don't think i will ever again be comfortable driving this car. i was very lucky this happened in my driveway and no one was behind me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Turned vehicle on, air bag warning light came on and won't go off. taken to vw dealer and they said something about a module that would have to be repaired and they're not responsible for that. no accident has occurred that would cause the airbag to deploy or cause the light to go on. it certainly is an issue that vw should repair. car only has a little over 40,000 miles. *tr

First incident: occurred in fall 2012, exact date unknown. slowing to turn right, vehicle stalled without warning. power steering was not responding. it was taken to dealership the next day. vehicle was evaluated, nothing was found. we were told that they could see some sort of power interruption, but could find nothing wrong with any of the systems involved. second incident: occurred about 1 months after first incident. while slowing to a stop, intending to make a left turn out of parking lot, again vehicle stalled without warning. did not take car to dealership, as it had just recently been evaluated. gas was < 1/8 tank filled, and parking lot exit was on a slight decline, suspected maybe it was related to low fuel, and we tried to keep the car above 1/4 tank full at all times thereafter. third incident: occurred 4/29/14. slowing to pull into a parking space, again engine stalled without warning. i noted that the battery indicator light on the dashboard lit up slightly before or as car was stalling. power steering failed as well when car stalled. radio / heater / other electronics seemed unaffected after a brief flicker. fourth incident: occurred about 20 minutes later on 4/29/14. slowing for a stop light, vehicle stalled unexpectedly. car is due for inspection, appointment in 2 days. dealership asked to investigate stalling as well. *js

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving various speeds, the battery warning light illuminated followed by the vehicle stalling. the vehicle was taken to the dealer where the contact was awaiting diagnosis of the failure. the manufacturer was made aware of the failure. the failure mileage was 35,000.

Seatbelt on drivers side, back seat, broke (locked in slightly extended position). vw quoted 380 to fix. seatbelt used to buckle a toddler in toddler seat (front facing, belt goes over the toddler while latch system holds seat in place. car has never been in accident and while it has high miles, seatbelt used infrequently as infant seat with latch was in place prior. given age of car (3 years old), we are original owners, are current with all service the failure of the seatbelt is a significant concern in a family car. vw forum recommended we report the failure to you- thank you! *js

There have been several times in the past where my jetta didn't go into gear. both times happened on a cold start and driving throughout the day while parked. i put the car in r and it just revs like it's in neutral. i shifted it to d or s all the same outcome; revs like it's in neutral. i have to shut the car off and turn it back on to get it to engage into gear. check engine light then lights up. also other issues with the transmission when i come to a stop, transmission shift rough and loud from 3-2-1 gears. seems like the tranny is trying to figure out to shift to 1st gear for launch. car on 04/16/2014 is at gunther vw in ft. lauderder getting inspected for issues. *tt

Multiple light out warning signal, apparently the fuse box melted. this should not happen! *tr

Driving on highway on 12/15/13 and as i accelerated, i lost power and "check engine light" came on. car fell to 50mph and i exited highway immediately, stopped the car, re-started and the car and light was still on. showed error code g450 and the "exhaust pressure sensor 1" was replaced by dealer in january 2014. glow plug light also came on intermittently at that time. two months later (february, 2014), "glow plug light" came on again intermittently. turned off car and started it again and light went out. dealer says p0237 code means intermittent failure of "boost pressure sensor" and "sensor harness". vw advises the car is not drivable due to unpredictable performance of turbocharger on engine performance due to failure of this sensor. the loss of power has been documented widely for this engine (pump, carbonized intake, other?), but vw has accepted no responsibility for the problem. car is 4 years old with 48,900 miles. repairs are approaching $1000 at this time. *tr

After failing inspection last week for the second time in two years, i preceded to change the rear brakes (which were the reason for the inspection failure). the driver's side rear brake pad was wore completely to the metal. the passenger's side looked as though it had come directly out of the box, no wear at all. the parking brake was not hung up, wheels spun freely after replacing both sides. this was the same case when the vehicle failed inspection two years, approximately 40,000 miles, ago. after reading many other jetta owners have experienced similar issues with the rear brakes failing prematurely, i decided to submit this issue to nhtsa. *tr

While driving home to panama city beach fl via the florida turnpike car the engine revved up, i had no power and the esp light on the dash came on. i had to coast to the side of the road where i put it in park. i could not put the car back in gear. i then turned the engine off and waited a few minutes. i cranked the car back up and the light was not on. put the car in gear and proceeded on trip. after arriving at my destination, i had three more instances of the same action. i contacted my local dealer to make arrangements to bring the car in. this has been a very frightening experience, especially during highway travel (which is mostly where this car is driven). losing power at 70 mph in congested traffic would no doubt result in multiple injuries, property damage and most likely deaths. this problem needs to be resolved on a global level with volkswagen.

Vehicle staled out with complete loss of power, would not restart. had car towed to vw dealer, and it took 8 days for them to fix. the high pressure fuel pump failed and contaminated the whole system. it was covered under the warranty but i was lucky i was not on the highway. if the 2010 jetta wasn't under warranty it would have cost $4660.22 to fix it.

Came to a stop at a light and the car was fine at first. then, all of a sudden the rpms started bouncing around and the car turned off. it wouldn't turn on for about a minute and i was able to drive off. the incident has happened again on at least 3 occasions. name-brand diesel has always been used, full maintenance has been followed including fuel filter replacement and dsg transmission service. *tr

After folding down the backseat the center seatbelt will not release and does not function. this is a common problem, yet vw has failed to do anything to make it right. *tr

2010 jetta sportwagen tdi. failed to start. dealership indicated problem with fuel system. tested diesel fuel no issues. suggest replacement of fuel retention valve, but uncertain if this will solve problem. may relate to nhtsa action number : ea11003. *tr

After driving for 5 minutes and with no warning whatsoever the glow plug light started flashing and the check engine light came on. i lost 80% of my power. drove it for 5 more minutes and it stopped and would not start. towed it to the dealer who turned the ignition on and after hearing my description of the failure said it is most likely a fuel delivery system problem. he seemed to know what was wrong and said that if the hpfp failed i probably had metal throughout the system which would be a major repair job. *tr

I was driving down the street when dash lights came on...within minutes i lost power and eventually my car shut down. my hpfp went out and has sent shards of metal throughout the system. apparently to the grand total of at least $7500 possibly more. i've been reading and see this is an is with the vw tdi motors i drive a 2010 vw jetta tdi... at this point the fuel system needs flushed and or replaced i'm questioning the condition of the rest of my motor if metal pieces have been flushed through it. *tr

While driving my 2010 vw jetta tdi at 45 mph the glow plug light began to flash with no warning and engine power became dramatically reduced. i was unable to maintain speed on a busy roadway and was forced to make an abrupt exit from the road to avoid causing an accident. using back roads with low speed limits i was able to reach a volkswagen dealership. after arriving the vehicle could not be restarted. after 3 days of inspection it was determined that the high pressure fuel pump had failed and the metal shavings from the failed pump contaminated the entire fuel system and clogged it with rust. even though the vehicle was out of warranty, volkswagen of america covered the cost of the repair which entailed replacing the entire fuel system. the technician informed me that this was a known problem with the type of high pressure fuel pump installed on my car which is why vwoa was covering the repair even though the vehicle was out of warranty and there was no recall. given the high potential for injury when this known fault occurs, i do not understand why all vehicles (which include all 2010+ audi and vw tdi engines) that feature this faulty fuel pump have not been subject to a recall to have the problem repaired. *tr

Head and taillights stopped working. melted fuse box. *tr

I bought my 2010 jetta used in june 2013. a month after i purchased it, i noticed the a/c was not working. i returned it to the dealer and they confirmed that the a/c compressor wasn't working. they installed a new one and i didn't have a problem until 8/7/13. i went out to start my car and noticed i had a light on my dashboard. i got out of the car and noticed my right front passenger side headlight out. i walked around and noticed the drivers side rear tail light was also out. i got home and when i shut the car off and turned it back on, the light on the dash was out, and all my exterior lights were working. it was around this time i noticed a burning smell whenever i exited the car, but i couldn't' pinpoint where it was coming from. i didn't have another issue until 10/25/14 when i was visiting friends 30 miles away. i went to leave, and when i started my car i once again had the light on the dash, so i got out and noticed the same lights were once again out. i had to drive on the highway like this, but thankfully while i was driving they all came back on. the car was fine until 12/14/13 when i went out to start my car in the morning and once again the same lights were out. the last time i had an issue with this was 1/7/14, in the middle of a blizzard. i got out of work and started my car to clear snow off it, and everything was fine. it wasn't until i turned the headlights on that i noticed the light on the dash was on indicating i had a light out somewhere. i got out and noticed that in addition to the same headlight and tail light being out, the license plate lights were also out. by the time i could get in the car they were all working again. i took it to the dealership and they confirmed the 30 amp fuse had overheated and caused the fusebox to melt (hence the burning smell). $500 later my car is hopefully fixed. thankfully the car didn't burn to the ground. *tr

We have owned this 2010 jetta sportwagen tdi since brand new. today 1/28/14 is the fourth time we have had to replace the lock mechanism on one of the doors. part numbers 3b4-839-016-ap (left rear), 3b1-837-016-cg (right front) and 3b4-839-015-ap (right rear) have all been replaced at least once. right rear latch has been replaced twice - only once under warranty. in looking on nhtsa web site there are 8 other reports of problems with latches in the 2010 jetta. this is a serious safety concern because most of the reports (including mine) were for doors that would not unlock and doors that would not open no matter what the reporting party tried. can you imagine if these latches failed in an accident and children sitting in the rear seats were trapped? *tr

The car had been parked in the rain for approximately 90 minutes. i started the car and drove slowly through the parking lot. the engine stopped without warning and required that the car be brought to a full stop and the ignition turned off before the car could be started. the car ran fine after being restarted. this is the 6th incident of this kind that i have experienced. *tr

I was driving on the freeway (at speed) on my way to work when my 2010 jetta tdi suddenly stalled. i was lucky that the engine did not lock up as i would have been rear ended. however, i continued to coast at speed. i was able to coast over to the shoulder. the car would not start. i contacted a tow truck to tow me into the dealership. the dealership informed me that the inter turbo cooler was damaged due to the cold weather. i was also told that due to the cold weather ? they had seen this same occurrence at least 4 times that day alone. upon further research, it appears that a large number of owners in the us have experienced not being able to start, difficulty starting, and engine failure to due water being drawn into the engine from water condensing in the intercooler. https://maps.google.com/maps/ms?msid=207335707442566723762.0004b73a15cae256f489f&msa=0&iwloc=a this has caused cars to suddenly die while driving on public roads and highways with the potential of suddenly being hit by fast approaching traffic. it also seems evident that volkswagen has known about this issue since last winter. there appears to be numerous tech bulletins on the subject. *tr

Note to engineers investigating 2009-2010 vw jetta high pressure fuel pumps: i am a semi-retired automotive engineer that investigates insurance claims. i currently have one of these issues with metal flakes appearing on the filtering screen for the hpfp located under the pressure transducer. obviously, this issue has been building for some time in order for this amount of metal flakes to accumulate (vehicle would barely run--idled to dealer). this is not affecting just vw's. i see the same issue in dodge, gm, ford, audi, and many other models. the problem lies with the ultra-low sulfur fuel. sulfur is a lubricating molecule under high pressure applications. problems began cropping up after switch to ultra-low sulfur fuel. the older low-sulfur fuel would still lubricate. the fix is to either harden the pump faces to a much higher degree such that no lubrication is required. or, add a 5% mix of biodiesel to the petrodiesel to restore lubricity to fuel. some additives also accomplish this same lubricating effect. i have now handled around 40 cases of differing makes where this same issue crops up. however, i only see the cases where an insurance claim is filed with an insurance carrier. in all cases, i go back to the station where the customer fuels the vehicle to obtain sample. this is to rule out contaminated fuel being dispensed at a filling station. so far, no contamination found from filling stations. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated while driving 30 mph, she depressed the brake pedal and the brakes began to make a squeaking noise. the vehicle was taken to an independent mechanic for inspection who stated that the left brake pad had worn down to 25% while the right brake pad had only worn down to 75%. the mechanic did not know why the left brake pad wore down faster than the right. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 50,000. the vin was unavailable.

2010 jetta sedan tdi --> fuel leak --> day prior ran normal. went to start and did not start. thought was the battery. charged emergency starter for 4hr and attempted again with no avail. called a friend who is a diesel mechanic to help start it. hooked to his truck and still no start. i noticed wet underneath the front passenger wheel and thought nothing of it since it was parked on the street, so water possibly. it started to snow. went and purchased a new battery. installed the battery, after battery install still did not start. attempted 2 more times. since it was not the battery he began to look elsewhere while i attempted to start and yelled at me to stop. i go to the front of the auto and he shows me where the diesel is pulsating out and that is why it is not starting, it is not getting to the engine. i then look around the car and with the snow, i then notice a long green path of diesel fuel along the road. i called vw, paid the 84$ to tow to vw dealer and they could not look at it until a week later. my concern is the gas leak. i should technically have over 54k on the vehicle, i am not even close to those others for sale on the market. i am not upset since no bodily harm was done, however the leak is in great amount. i do recall a couple of days earlier that i was going through gas quicker. i fill 1x a month, with 4 days i was through a quarter of a tank but it did not click. this is me notifying you of my gas leak. the car never started and there was no fire but there is concern due to the leak. my mechanic friend stated that he had no idea what the part was called that was shooting out the fuel and to take to a authorized vw dealer which i did. i still have 5 days till they can even look at my car.

I drive a 2010 vw jetta sportwagen tdi and two days ago, while driving ~75 mph, the vehicle suddenly lost power. i was on a highway and this put my life in great danger. fortunately, i was able to get the car safely to service. they said i had used bad diesel. they flushed the fuel and changed the fuel filter and charged me $700. the next day, the same thing happened on the highway. i lost power and again my life was in great danger. twice, my vw let me down...nearly gravely! sadly, the drama continues. the car is now at a new repair shop. neither repair shop know what the problem is. but from a simple internet search, i have found the problem: this is a recurring problem with this model. this is very clearly related to nhtsa campaign id number: ea11003. *tr

Car broke down on highway. towed to dealer and we were told there were metal shavings throughout fuel system and that it would cost $6000 to repair. we noticed that nhtsa has an open investigation (ea11003) for this exact problem. link: http://www-odi.nhtsa.dot.gov/cars/problems/defect/defectsummary2.cfm?inv_id=20944&type=vehicle&typenum=1&cmpt_id=158&prod_id=728769&make=volkswagen&model=jetta%20sportwagen&model_yr=2010 thank you.

Driving at about 40 mph with about 1/4 tank of gas when car started to sputter and run rough. the glow plug indicator light began flashing and i pulled into a nearby parking lot where i shut the car off. i restarted the car and pulled out of the parking lot but car immediately began to run rough and lose power again so i pulled into a gas station lot where the car refused to restart. called a tow truck and got car towed to autobarn in countryside (where i bought the car). tried to restart car again at dealership and noticed the fuel gage was reading "empty", meaning fuel had leaked out since the car died. dealer called me the next day saying my high pressure fuel pump had failed and my entire fuel system from the gas tank on up to the injectors had to be replaced. was covered under warranty and dealer was very helpful and did the job in four days, during t-giving week, which i was very satisfied with. i always get my diesel at bp amoco's or mobiles and make sure to use heavily trafficked station to have the best chance of getting fresh fuel. i am not comfortable driving the car and have considered trading it in due to vw corporate's seeming indifference to the problem, which is well documented online and there are many many cases similar to mine. shortly after i bought the car i noticed that all the fuel stations in my area went from 5% biodiesel to 20% biodiesel. i asked the dealer at the time about it because the owners manual states vw will not warranty the car if anything more than 5% biodiesel is used. the dealer said vw would warrant it and a written statement from vw came in the mail shortly thereafter. i can't help but wonder if the higher biodiesel percentage led to the failure.

Vehicle: 2010 vw jetta tdi (diesel) entered highway and accelerated up to approx 40 mph then vehicle started to stall. a loud rattling noise was heard then "check engine light" came on. we immediately pulled over to shoulder and turned engine off. (engine did not stall out/off by itself, we turned engine off after pulling over) attempts to re-start engine failed. starter would turn engine over but it would not start up. subsequently we used a diagnostic code tool which indicated that there was a problem with fuel pressure. we had 1/2 tank of diesel so we did not run out of fuel. battery was strong enough to turn over engine and all electrical systems still worked. we believe this maybe an issue with the fuel pump failing.

When making a left hand turn car stalls. dash panel lights go out and battery warning light flashes and car shuts off. car has to be completely stopped,ignition turned to the off position and put into park, before it can restart. very dangerous when driving in high traffic areas. you don't have time to pull over. the car just dies!

Car lost power but did not die completely. limped to dealer and was initially told there was water in the diesel fuel, three days later it was called just 'contamination' (not further identified) that necessitated a completed fuel system replacement. total cost $6300 - $8500 depending on whether the fuel tank needs to be replaced. dealer confirmed that fuel pump failure could also cause fuel system contamination and since the fuel pump is considered part of the drive train (warranty - wise) it is covered for 50,000 miles.

Upon starting the vehicle today (december 5, 2013), at +15 deg f (morning low was -22 f), the glow plug light began blinking and a warning bell rang, signifying "check engine". the engine started immediately and continued to run but had no power above 2,000 rpm. this is the second (apparent) high pressure fuel pump failure on this vehicle, the first occurring on august 20, 2013 at ~55,000 miles, at highway speed, with the same loss of power symptom and "check engine" indication. that incident was luckily within ten miles of the dealership and i was able to drive the car to the dealer. the dealer determined that the fuel was not contaminated and that the fuel pump had failed and then replaced it under the original power train warranty. prior to that first failure the car was experiencing slight 'missing' during acceleration or steady speed in the 2100-2500 rpm band. the same missing was occurring soon after the fuel pump replacement, prior to the current failure. i am the only person that has ever fueled the vehicle and there is 0% chance that the fuel currently (or ever) in the vehicle contained any gasoline or biodiesel, unless a gas station was selling contaminated fuel. the dealer also installed the preventive filler receptacle that does not allow a gas hose nozzle soon after the first fuel pump was replaced, during a normal oil change servicing. as of this writing, on the afternoon of december 5, 2013, the dealer's service agent has requested that i drive approximately 220 miles over a high mountain pass, to deliver the car for diagnosis and repair.

Remote control door locks. since i purchased my 2010 vw jetta tdi as a new vehicle, the remote control key has randomly not functioned properly to unlock the doors or trunk. the problem is not due to rfi. it can always be immediately corrected by using the manual key to unlock the vehicle, which seems to reset the locking system and allows the remote key to unlock the doors or trunk remotely. i have brought this to the attention of the dealer at every visit. the dealer has looked into it, been unable to replicate the problem, has reprogrammed the locks. it continues to be a random problem that i myself can't predict or replicate on demand, but want others to know about this annoyance.

Re: parking brake. in dec 2013, my 2010 vw jetta tdi rolled backwards with the parking brake fully engaged. it hit another stationary vehicle; thankfully there were no injuries except to the two cars. i had brought in the vehicle to the dealer in feb 2013 with the concern that the parking brake was not secure. they said their was little adjustment to be made and it was working to specs. my vehicle had undergone it's 40k service two months prior to the most recent incident that resulted in a crash. working up to "specs" is clearly not sufficient or safe. i would like this to be investigated. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while traveling approximately 65 mph, the vehicle suddenly lost acceleration power and stalled. the vehicle was taken to the dealer where it was found that the fuel system needed to be replaced. the vehicle was repaired. the manufacturer was contacted about the failure and informed the contact that the vehicle was not included in nhtsa campaign number 11v490000 (fuel system, diesel). the failure mileage was approximately 52,000.

The vehicle failed to start so it was jumpstarted with no problems then taken to get the battery tested. the battery, alternator, and starter all tested ok. then warning lights indicating that the right headlamp and right rear taillamp illuminated then went out. vehicle was driven to the dealer and they determined that a part of the fuse box had melted. upon further inspection a 30amp fuse for the brake lights had melted into the fuse panel, but had not popped the fuse. *tr

At highway speed, 55 mph, there was a loud clunk and the engine shut off. i coasted to the shoulder and could not get the car to restart. i was towed to the dealer and was told the following: injectors 3 & 4 were malfunctioning and needed to be replaced. history: 1 month ago the glow plug warning light began to come on intermittently. i took the car to the dealer for service, they read the codes and switched the #2 & #3 glow plugs to decide if it was the harness or the glow plugs themselves. after a few more weeks the light was on continuously and my wife had the car go clunk and die on the freeway. she got it to restart after a few minutes and we headed directly to the dealership for the replacement glow plugs. the dealer replaced all 4 glow plugs. yesterday, the clunk happened again and we are now back at the dealer deciding what to do. the dealer says replace all 4 injectors and that should fix the problem. i say how do we check the high pressure fuel pump as that is likely the real problem.

While starting my car and getting ready for work i noticed i had a headlamp out. i thought i could drive to work safely so, i started my commute. however, on stopping to get coffee i noticed i had taillights out and upon further testing brake lights were failing to. i stopped at a autoparts store to replace the tail lights and noticed that i had lost the other headlamp and backup lights. i decided to park the car and call the dealership for advice. i had the car towed (to dangerous to drive) to the dealership and at that time it was diagnosed of having a burned fuse panel box. it was replaced for a total of $533.11 dollars. the reason i am reporting this is i read an article in my local newspaper (zanesville times recorder)about the same thing happening in vw tiguans. i wanted to bring to light that it is happening in vw jetta's also. my car is a 2010 vw jetta diesel. the high mileage is due to a 110 mile round trip daily commute. i have the burned fuse box panel in my possession if you would like it for inspection. *tr

Exterior lights on both sides of vehicle failed to operate in the dark. entire fuse box had to be replaced (out of warranty) though vw did agree to pay for the part since the vehicle has not been out for too long. *tr

On oct. 4, 2013 the high pressure fuel pump failed while i was driving. the glow plug light started to blink, i started to pull over planning to shut the car off and restart it to see if the light went off. before i got pulled over the engine died and would not restart. it had to be towed to the dealership. it could have been a very dangerous situation had i been driving in high speed traffic on the freeway. the high pressure fuel pump failure sent metal shavings through out the entire fuel system. all pumps, injectors, fuel rails, filters, lines all had to be replaced. the fuel tank had to be cleaned and lines all flushed. thankfully it was covered by vw 60000 mile powertrain warranty. i have read about a lot of other people who have had this happen. it is very dangerous when your car just dies going down the road and will not restart. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while traveling 65 mph, the vehicle suddenly lost acceleration power. the contact also mentioned that fuel was smelled. the vehicle was taken to the dealer where it was found that the high pressure fuel pump had failed. the vehicle was being repaired. the manufacturer was contacted about the failure. the failure mileage was 58,000. the vin was unavailable.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while traveling approximately 80 mph, the vehicle suddenly lost acceleration power. the vehicle was towed to the dealer where it was found that the fuel pumps had failed. the vehicle was repaired but the failure recurred. the manufacturer was contacted about the failure. the failure mileage was not available. the vin was unavailable. ..updated 12-05-13 *bf

While i was driving, i heard a loud whining sound coming from the engine compartment. the sound was directly related to my depressing the accelerator. i pulled over and was unable to see a problem with belt or oil level. i resumed driving to recreate the sound and noticed the vehicle was sluggish and unresponsive in terms of acceleration. while i was traveling at approximately 65-70 miles per hour, the vehicle jerked and seemed to lose power. i was in heavy traffic at the time in the number one lane and noticed that the engine had completely stalled. multiple vehicles had to make evasive maneuvers as i drove to the closest shoulder of the road. i was unable to start the vehicle again once i pulled to the side of the road. this is major issue in the design of the high pressure fuel pump and poses a safety risk to those driving gut vehicles at speed. *tr

Tl* the contact owns a 2010 volkswagen jetta tdi. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the vehicle was taken to a private mechanic where it was found that the high pressure fuel pump had failed and contained metal fragments. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 50,000.

Owned my 2010 vw jetta sport wagon tdi 6sp man since new. it has always had an interment cough & sputter that would happen at any speed or condition, but was very infrequent an non-repeatable. now however, starting at around 85,000 miles, the cough and stall has become more frequent, causes the glow plug indicator light to flash and the vehicle loses power (goes into limp mode?). this used to all reset when turning off the key. the last time i brought it to the dealer, parr imports in bremerton wa, at 89,802 miles it had p0322 & p0651 fault codes. they suspected an intermittent crank sensor fault and wanted me to monitor. it has progressively gotten much worse, i have now lost power in heavy traffic and stalled in the parking lot pulling onto the road and have had to switch vehicles when it would not reset leaving the house. i was compelled to buy the torque application for my android phone to view and reset fault codes. i have not reset the ecu faults at least 4 maybe 6 times and now, at around 92,000 miles, it shows 5 codes and won't reset: p0322: ignition/distributor engine speed input circuit no signal, p2127: throttle/pedal position sensor/switch e circuit low input, p0193: fuel rail pressure sensor circuit high input, p0651: unknown code - more information may be available on the web, p0300: random/multiple cylinder misfire detected. my internet research suggest the high pressure fuel pump (hpfp) may be an issue with vw blaming it on gasoline contamination, however i have records and receipts confirming i always fuel with diesel from a major distributor. *tr

After normal refueling (with diesel, 100% confident based on the station and location of the pump), within two days we took a small 100 mile trip. 40 miles into the trip failure resulted and the engine began to stall at normal highway speeds (70-75mph). not knowing the nature of the failure we were able to limp along until we reached safety and were in a location where we had assistance if needed from family and friends. we towed the car back home ($250), and when the dealer opened up on monday we were told what the issue was. doing some research we found many, many other people with the same scenario as found in nhtsa investigation ea11003. our vehicle just expired its normal warranty (67,000 miles) and the 2010 only came with 60,000 mile warranty vs. the current 100,000 mile warranty. this issue appears to be entirely a design flaw and a known issue. we love the car, and it has been the best car we have every owned up until this point. i hope that volkswagen assumes responsibility and keeps a lifetime customer. *tr

I was driving at highway speed and the car immediately lost power. a semi almost rear ended me because i lost speed so quickly. i lost control of the vehicle and had to fight the steering wheel to get off the road as the steering got extremely tight. i had the vehicle towed to the dealer and they identified the high pressure fuel pump as failing. *js

I have had 3 different bouts with my jetta stalling seemingly randomly at highway speeds. each set of incidents resulted in a service trip to the vw dealership for repairs. for the first incident the vehicle was under the 60,000 mile warranty and an expensive repair was covered under warrant. the second series of incidents occurred about 6 months later, after the car was no longer under warranty and the repair - replacement of the cam shaft position sensor. another series of incidents has just begun and i'm headed to the dealership again. all 3 series of incidents had the same symptoms: 1) the car intermittently stalling unexpectedly during acceleration and 2) slow chugging start occasionally when the car is warmed up. *jb

After a long drive (about 300 miles) and dinner, i was pulling out of the parking spot and suddenly the glow plug light came on and a notice for the check engine light then the car stalled. i tried starting it and it ran about 1 minute then stalled again. i started it a third time and managed to get the car about 100 feet before it stalled. i could not restart. had it towed to the dealership. the high pressure fuel pump was gone and associated damage done to the tune of about $6000. am currently requesting that the repairs be paid for by vw. i always use diesel fuel and never put any gasoline in my car and can back this up with documentation. i filled up the tank about 70 miles up the road and there's no way it could have run that far on gas. i've owned diesel cars for most of my driving life. i am lucky this didn't happen on the freeway or remote location. *tr

The airbag stopped functioning without any reason. the car was being started when the airbag error indicator came on and stated airbags are not functional. vw says that this is not included in the safety warranty, which does not make any sense since its clearly a safety issue and should not be failing especially when the car is only 3 years old and has only 65,000 miles. *tr

Doors unlock with the keyless entry so i have to manually open the door from the inside- this seems like it is a safety hazard to me. i had three of the four door latches replaced (2 under warranty & 1 i had to pay for) and now the fourth door needs to be replaced. i will have to pay to get it replaced. it seems like this is a known problem why isn't the manufacture paying for it? *jb

I tried opening rear door and it would not unlock. managed to unlock door from inside vehicle. now the door lock mechanism on rear driver side door does not work at all. door is forever unlocked. this seems to be a common problem in vw vehicles. concerned that child may open door even with child safety switch engaged/activated. *jb

Driver side door will not unlock with the key fob or via button on drivers side door. key in outside of lock will work. intermittently, the rear driver's side door will not unlock at all and therefore won't open from inside or out. dangerous if someone needs to exit the car. in doing a search online for a potential cause, i found large numbers of forum entries for similar complaints - seems to be a common problem in vw's.*jb

I was driving down a residential street, and suddenly the engine light came on and the car completely shut down. i was able restart the engine, but could only drive for about 5 yards before the car stalled out again. dealership says this is a fuel pump failure, and i see many reports of this with the jetta tdi model for 2010.

While driving on the freeway at about 75mph the vehicle suddenly lost power and was difficult to get it to stay at 20mph while attempting to change lanes and get to the side of the freeway. once safely off to the side of the road the vehicle would not start. the vehicle was towed to closest vw dealer and although it is 60k miles out of warranty vw covered the repair.... "found low fuel system pressure stored in ecm and metal in fuel metering valve. replaced fuel system and clean fuel return & supply lines. drain fuel and replaced fuel pump due to excessive metal in..." *tr

This is a turbodiesel (tdi) sportwagen model. driving at night on 2 lane county road suddenly lost power, stalled in traffic lane and would not restart.check engine light came on when it stalled. no prior warning of problem. local service found metal particles from internal failure of high pressure fuel pump. vehicle will have to be towed 50 miles or more for evaluation by volkswagen. estimated repair cost $3,000 to $4000 to clean or replace contaminated components. note: appears to relate to nhtsa ea11003. *tr

The 2010 vw jetta sportwagen tdi (with dsg automatic transmission) was decelerating on a turning lane from a two lane highway from speeds of 55 mph to 15 mph. there was an audible "click" and the engine stopped and only dash lights were operable. no discernible dash light or error code message was received. the vehicle restarted after the transmission was placed in park, and the ignition key was again turned on. again no messages or warnings appeared on the dashboard. note: the seat heater was engaged (driver's side), air conditioning on, turn signal (left) activated, headlights on, bluetooth for phone linked, radio was operating until the shut-down. *tr

2010 vw tdi jetta : i own a 2010 vw tdi jetta i smelled diesel fuel coming into my car (the car at the time had 117,000 miles). also, i noticed diesel fuel dripping on my driveway also on the back of my car . the car had fuel running on the exhaust system i reported the incident to the dealer, where they advised that two fuel injectors needed to be replaced due to the fact of the injectors spraying fuel on to all engine area at a cost of $1300. they replaced two of the injectors. the smell continued until i instructed them to order a new hood insulator cover and engine cover (both were saturated with diesel. my car was at the dealer for close to two weeks between all four visits. my concern is that the other injectors have the same issue and this will occur again along with a fire at some point. *tr

Vehicle stopped running after an audible ding, and a check engine message appeared on the dashboard display. was able to restart with difficulty and proceeded about one block when the vehicle running stopped again. vehicle could not be restarted and was pushed into a service station nearby. an attendant checked the vehicle computer and found low fuel pressure. we were then towed to a vw dealer. dealer claims there is gasoline in the fuel tank. we have 4 months of fueling receipts showing diesel pump was used, last one two weeks prior to incident. the fuel tank at time of incident was at 1/4. prior to the incident, there were no symptoms of performance problems. *tr

The vehicle is a 2010 volkswagen jetta tdi with dsg automatic transmission. on many different occasions the vehicles engine has stalled while the vehicle is in gear at low 0-5 mph. this occurs most frequently in stop/go traffic and occurs when stopping and also pulling away from a stopped position. once the vehicle has stalled you must turn the ignition to the off position, shift the car into park and then restart the car. most recently (43,000 miles 8-10-2014) the vehicle stalled at an intersection and i had to start the vehicle three times before i could safely proceed through the intersection. this was stopped at a very busy intersection in philadelphia pa and was dangerous. the vehicle has been to cvm dealership, mechanicsburg, pa (car was purchased at this location dec 2009) for services. all service work has been completed on as recommended by volkswagen. this issue was reported and noted on my services records on several different occasions, with no known cause and remedy. i have been told many times that there is no ?service code? or ?error? code on the vehicles computer. i have also been told that the dealership could not replicate the issue as i described it. i?m very frustrated at this point as i purchased this car new and paid for an extended warranty to 50,000 miles that is fast approaching. i will be taking the car into the dealership again to see if they can give me any information. i feel this is safety concern for my family and others driving similar vehicles. please help. *tr

Car was stopped at a red light, when light changed to green i let out on the clutch and the motor died and wouldn't start. after getting the car out of the middle of the road during rush hour got it towed to dealership. dealership found metal in fuel system from failed hpfp. *tr

Vw jetta sportswagen tdi 2010 53,000 miles. on aug 7, 2013 at approximately 16:20, while stopped at a traffic signal, engine begins to run slightly roughly, but not sufficient to be of concern. accelerate from traffic signal towards onramp to i195. suddenly engine dies (before onramp). coast car into parking lot at side of road. total time from beginning of rough idle to engine shutdown was about 10-15 seconds. had failure occurred on interstate i195 or i95 during rush hour, this would have been a dangerous condition -- possible stranding of car in a travel lane or dangerous crossing in front of faster moving traffic to reach shoulder. called for tow and car towed at about 19:00 to vw dealer - west broad volkswagen in richmond va. dealership is closed so leave car at dealer. spouse drives from home about 100 miles to pick me up. reach home by 23:30. on aug 8 dealer diagnoses as a failed high pressure fuel pump (tdi diesel engine) with metal particles throughout the fuel system. vwoa tech line indicates that entire fuel system needs to be replaced. car is out of warranty, but dealer asks vwoa to cover part or all of cost. on aug 9 vwoa approves repair and agrees to pay in full. work completed on aug 12. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated while driving 25 mph, the vehicle stalled with the illumination of the check engine light. the vehicle was taken to the dealer for diagnosis where it was stated the fuel system and engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 77,000.

This 2010 vw jetta tdi occasionally stalls at speeds of less than ~30 mph and surges violently when starting from a stop and slowing to a stop. in a span of 3 months the vehicle has stalled 5 times, 3 times while beginning to move from a stop and 2 times while traveling at a speeds of less than 30 mph. the surging happens frequently but inconsistently. the vehicle has been brought to a vw dealer/mechanic to address these issues and the problem persists. the last time it went in to the dealer, the mechanic replaced the flywheel stating that it was the reason for the surging, however the stalling and surging remain a problem since the flywheel has been replaced. the vehicle has an automatic transmission and has never been filled with gasoline. *tr

Since the vehicle was purchased it has had rough acceleration and intermittent surging but just recently it has exhibited rough and no starts along with stalls which all seems to be due to an issue with the ecu losing diagnostic communication with the vehicle. *tr

I am a 51 year old disabled man with full time custody of my 2 kids. i drive a 2010 vw jetta tdi clean diesel bought slightly used with 38000 miles on it and just after the emissions warranty of 80000 miles ran out the diesel particulate filter failed on the car with under 88000 miles on the car and it's a $2400.00 repair. i filed a complaint with vwoa and after investigating they paid 100% parts and labor on the repairs. but 3 weeks later the same parts fail and another call was made to vwoa and i told them the same parts failed that were just installed and they refuse to supply the parts or labor to fix the car instead they are sending me a letter that they refuse to fix a $2400.00 emission problem and i will have to file for a emissions waver from the ct. dmv . so my 2010 vw clean diesel will not pass it's first emissions test instead with the dmv waiver i will legally spew smoke and soot out the tailpipe of my vw clean diesel and after reading many vw tdi enthusiast forums there are lot and lots of other people with vw's with the same problem. so there is nothing clean about volkswagen's clean diesel stay away from buying one. *tr

I had a hpfp failure on my jetta while i was driving. the car died and would not start. i got a p0087 code off the engine. i had the fuel tested and it was clean. it looks like it's going to be a hpfp failure. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2010 jetta tdi. while driving, high pressure fuel pump failed causing major engine damage due to metal shavings in fuel system. volkswagen used the contaminated fuel excuse but covered the near $5000 repair bill. *tr

Vibration/ dragging felt when releasing the clutch pedal on my 2010 vw jetta tdi sport wagon. car was taken into local vw dealer for service. clutch assembly, flywheel, clutch, pressure plate and release bearing replaced due to excessive play in flywheel and hotspots on the flywheel along with broken springs. now at 31184 miles and 10,344 miles on the new clutch, etc. i am having the same issue local vw dealer said there is nothing wrong and it is a wear and tear item and not covered under the warranty. manual transmissions should last until 80,000-100,000 miles plus. i have never had this many problems with a manual transmissions in my 17 years of driving them. this transmission is defective and needs to be looked into. *tr

While on vacation and backing up in the hotel parking lot, braking, then putting it in drive, the car would stall out; it happened 3 times in one day. luckily, i was only in a parking lot while it stalled out instead of in traffic, which could have been a big hazard. went to the dealer, and they didn't know what is wrong. *tr

I stopped at a light after exiting the interstate and the vehicle stalled....i was almost rear ended. *tr

I was driving on the interstate (i77southbound) and all of a sudden the vehicle in front of me started slamming on their brakes. instantly i hit my brakes and stopped safely without hitting that vehicle. literally 2 or 3 seconds later, a car rear ends me at speed of approximately 65-70 mph while i was stopped. after that car hit me at that rate of speed, it caused me to collide into the car in front of me. i didn't have a single one of my airbags deploy at all. i would like to file a lawsuit against volkswagen because of this reason. *tr

Routine fuel filter replacement revealed metal flakes in the fuel filter indicative of fuel pump failure which could lead to engine failure at speed. vehicle: 2010 jetta tdi sportwagon (diesel). *tr

Vehicle failed after it was driven 200 miles post fill-up. the car was filled with diesel fuel in the morning prior to commuting into st. petersburg and back to st. cloud, fl, 206 miles round trip. we went out to start the car again and it would not start, and said service now. my wife, who drove the vehicle during the day reported no power losses or irregular behavior while she was driving the vehicle. vehicle was towed to david maus vw where the tech found metal shavings in the fuel filter and diagnosed as high pressure fuel pump failure due to contaminated fuel. we have receipt from fill up in the morning showing diesel fuel purchase. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact started the vehicle and the instrument panel displayed an error message. the vehicle was taken to the dealer for inspection and they stated the main computer cluster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 30,000.

2010 volkswagen sportwagen tdi. car suffered dozens of loss of power incidents, several left the car without power at freeway speeds. repeat visit to dealer did not resolve problem, dealer was aggressive that i was mis-fueling the car with gasoline instead of diesel, which never happened once (i have full receipts for entire vehicle ownership). latest incident left me without power or effective steering on i-5 bridge between oregon and washington, nearly causing an accident. dealer and vw would not answer any questions, and claimed if they could not reproduce the issue, i was on my own. i suspect the high pressure fuel pump had an internal defect, that didn't lead to complete failure/destruction, but would intermittently throw errors causing the car to stall or lose power. *tr

Vw jetta sportswagen tdi. same incident as complaint 10508928 and apparently many others. the fuel pump "exploded" (dealer's word) sending metal shrapnel through the whole fuel system. glow plug light came on first. car died while driving on highway. vw fixed for free, and pretended that this was generous, when in fact it appears there should be a recall? *tr

One of the rear coil springs broke while driving. *tr

Pulled on to highway and vehicle suddenly stalled in middle of intersection. engine went to idle. no throttle response. after several pedal presses it took off. *tr

Last year, engine light came on even though the car was driving fine. i took it to dealer and said problem was due to defect in exhaust flap. he asked me to pay $770.00. luckily, there was recall on the same a month later. dealer fixed it, but engine light still is on. he told me that one of oxygen sensor is faulty now caused by exhaust flap problem and said it is not covered by recall and asked to pay $550.00. vw refused to correct the problem. now, i can't even inspect the car. present problem is caused by another recalled defective problem. *tr

During a normal fuel filter replacement i noticed metal shavings in the fuel filter. having been aware of the failure rate of the hp pump on the tdi's i took it to my local vw dealer the next day. the service manger assisted me personally. the technician removed the fuel filter and in the bottom of the fuel filter there were shavings present. he then removed tank fuel pump and there was no evidence of water nor gas found in the diesel tank. the dealership called voa's tech line and within a half an hour i was given a free loaner car. most major parts were replaced in the fuel system including the hpp, the regular fuel pump, all four injectors and all of the fuel lines in the fuel system. the diesel in the tank was drained the tank was flushed out and refilled with fresh diesel as well as all of the fuel filters were replaced. the car was returned to me on the 30th of april 2013 with a full tank of diesel and completely detailed. the car seems to be running just fine but then again it was running just fine when i discovered the problem. *tr

Driving at 40 miles per hour, as i accelerated to pass on the left, the car went into limp mode and accelerated in slow motion, it took about 1/2 mile to get up to 45 mph. then i noticed the dashboard light came on while i was still driving, now attempting to get on to the interstate. accelerating at abnormally slow speeds, it took about a mile to get up to 60. i then determined from the manual that the light was a "glow plug" light. i called the dealer and they informed me i could continue driving the car, but i should bring it to them right away. the car drove for approximately 6 miles, at which time the red battery light came on, and the car completely died. i had to cross two lanes of travel in order to get to the shoulder of the road. by the time the tow truck came, my local dealer was closed, and i was forced to call a local repair shop owner that works on nothing but vws and audi's. (this shop is trusted, and has worked on my vehicles for 8+ years). he diagnosed it as fuel pump problem, and confirmed that it was only diesel in the tank. i contacted vw usa, who wanted to take no action and stated that there was no restitution, nor would they take any action unless inspected and diagnosed by a dealer. sadly, vw obviously is aware they have a recurring problem, and this pump seems to be either on back-order or hoarded by the dealers, thus made unavailable. at the current time, my local repair shop is working diligently to find a pump somewhere in north america. *tr

While in drive on the highway at 70 mph, dsg transmission slipped into neutral, where it became locked. esp icon on dash illuminated. i had to coast to the side of the road in heavy traffic. after coming to a stop i put the vehicle into park. i was then unable to remove the vehicle from park because the shifter became locked. i turned the vehicle off, and restarted it, and that seemed to fix it; as i was then able to shift into drive. during this, i had my 10 month old and 4 yr old in the car with me...a scary and unsafe situation with heavy and fast moving traffic, while left stuck revving in neutral with no power available to move me out of harms way. just glad i was able to maneuver my vehicle over to safety. similar situation happened after refueling that same day. started car, shifted to drive, esp icon came on, transmission was stuck and revving in neutral, even though i was in drive. shifted into park, where it again became locked and unable to shift. turned vehicle off and back on, and was ok. *tr

The car was fueled up with diesel fuel during a road trip. after driving for several hours after the refuel on the highway in the evening, the glow plug sensor flashed, followed by a sudden loss of power. the car was pulled over to the shoulder and unable to be re-started. the car was then towed to the closest vw dealer. the dealer determined that the fuel pump failed, causing metal fragments to be sent throughout the fuel system. vw dealer will not warranty the hpfp failure. *tr

Engine stalled and shut off while i was at a 4-way stop sign. car was towed to vw specialist center and was determined that tdi fuel pump and injector system had failed. vw specialist determined that this is a common event with tdi fuel systems. fresh diesel fuel was fueled in my vw and drove for 6 miles to when engine stalled occurred. vw specialist investigated and determined there was no cross contamination of diesel fuel, with water or gasoline. diesel fuel was 100% diesel in fuel system. *tr

Tl* the contact owns a 2010 volkswagen jetta tdi. the contacted stated that while driving 5 mph, the vehicle stalled without warning. the contact was able to restart vehicle. the vehicle was towed to the dealer where it was confirmed that the high pressure fuel pump had failed. the manufacturer was notified. the vehicle was being repaired. the approximate failure mileage was 67,000.

2010 vw jetta tdi's check engine and glow plug lights went on. vehicle error code read p0087. vehicle entered "limp mode" and turbo stopped functioning. towed vehicle to vw dealership for diagnosis suspecting imminent hpfp failure at my cost. paid the dealership $100 to diagnose the vehicle. dealer determined it was a secondary fuel pump issue, repaired the pump, and cleared the code, which cost me approximately $760. within 2 hours of picking up my vehicle, the check engine and glow plug lights went back on, vehicle entered "limp mode" and then completed stalled. the vehicle would not re-start. vehicle was towed back to vw dealership, this time at their cost. dealer provided me with a rental car, at their cost. one day later, dealer diagnosed issue as a catastrophic high pressure fuel pump failure (hpfp). due to the disintegration of the hpfp, shards of metal entered the engine and fuel system. the dealer informed me that a large portion of the vehicle's fuel system would need to be replaced as a result of this hpfp failure. while the vehicle is not under warranty any longer, vw chose to cover the repair (perhaps it is due to fact that i brought the vehicle in and made them aware of my suspicions, yet they chose to slough off my diagnosis). from the number of complaints that i have read about this same issue occurring to countless others, vw is clearly aware of the issue, and should most certainly recall this vehicle for this issue. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while shifting from drive to park, the vehicle accelerated independently. the contact stated that the door locks on the rear passenger door failed. the vehicle was not inspected at dealer or repair shop. the manufacturer was made aware of the failure, however no assistance was provided. the failure mileage was 35,000. the current mileage was 44,000.

We bought our 2010 volkswagen jetta at jeremy franklin in kansas city as of december 2012 with approximately 33000 miles. in february of 2013 while driving on the highway at 65 mph the car suddenly shuts down with no warning. we towed the car to a lot and the car sat for a few days and then started again. we then drove the car without incident for another week, then while on the highway the car suddenly shuts down again. the car again sat for a couple of days and then started again. we took our car back to the dealership and was told they couldnt find the source of the issues and we were instructed to take the car home. we did and found ourselves again stranded at a grocery store parking lot this time. we finally towed the car back to the dealership where we purchased the car and they held the car for two and half weeks and again could not find the source of the issue. no issues were showing up on their computerized diagnostic system. the dealership finally towed the car to volkswagen, where they found the fuel pump and crank were bad on the car. *tr

On four separate occasions we have hit pot holes in the road at moderate speed resulting in an aluminum, wheel incurring substantial bending and going out of round. when this happens the wheel goes out of balance and the car looses stability on the highway. both my wife and i have each been driving for more that 40 years and we have never experienced this degree of fragility in the wheels of any of our prior vehicles. the wheel design is of soft aluminum and the structure is cantelevered over the brake disc giving it very little central support to resist bending when confronted with ordinary road deformities. we have kept the last two wheels that were damaged in this manner and we would be happy to make them available for inspection. the first two were kept by the dealer at the time of replacement. *tr

2010 volkswagen jetta. consumer writes in regards to vehicle horn going out. *smd

Both passenger and driver's side rear seat belt plastic cover cracked completely through. *tr

2010 vw jetta 2.0 tdi cup edition: entering traffic in first gear, at about 4000-4200 rpm, car had a complete loss of power. engine did not die. i pushed in clutch and power returned. this has occurred monthly with no consistency since i purchased the car in july 2010. occurs with a warm engine. cold engine. various levels of fuel, and various climate conditions. it has been taken to o'brien volkswagen, a certified repair facility, every 3-6 months to have the issue resolved. dealership can not replicate the issue and as a result has not solved the problem. problem has been witnessed by three different passengers. a secondary stalling issue occurs between 1200-1800 with light gas peddle pressure. in this case, the car has a small pause or decrease in power. down shifting and accelerating eliminates the problem. *tr

My engine stalled unexpectedly. i was able to start the engine again but there has been frequent hesitation when finding gears. *tr

My wife was driving her 2010 vw jetta s/w tdi dsg home from work and she noticed that it seemed to be running a little rougher then usual (in december when we had the 40k service done we were told that it needed a fuel filter and that would solve the problem...it did for about a week or so). when she slowed down for traffic the rpm's would fluctuate between 500 rpms and 1400 rpms and nearly stalling at times. finally when she got off the exit ramp near home, the jetta stalled and a check engine light came on. once she was home i found that it was reading code p0263. the jetta went to dealer on 3/13 and we got it back on 3/22. unfortunately it stalled out on my wife on 3/23 after a short trip across town while dropping my son off at his friends house. she preceded to come home after dropping him off as the stalling issue occurred while making a turn and she was nearly broadsided by a suv! had the vehicles collided, it would have been a direct impact to my wife and son's seats! the next morning i took the jetta out for a drive to see if i could duplicate the problem and boy did i ever. thankfully the dealer is close by and i was able to get the car there but not without issues. it stalled out on me 4 times in the 1.5 mile trip. i too was nearly hit by an on coming car while making a turn. not to mention it stalled while trying to merge onto the highway getting to the dealership. during the first visit for the stalling problem, vw had the dealer drain my full tank of diesel as they thought i used bad fuel and this was not the case. next they reprogrammed the fuel injectors and that did not solve the problem. so vw had the dealer replace a fuel regulator valve and that did not work as well. after two more times of reprogramming the fuel injectors the light apparently went out a so vw of america and the dealer felt it was fixed and safe for us to drive. i think not! *tr

Bought tdi from ed martin honda in indianapolis. drove the car home. 30 minutes later, car would not start. starter would crank, but engine would not fire. started the next morning with no issues. drove to indianapolis, about 40 miles. 2 hours later i went to leave, car would not start. after 40 minutes of cranking off and on, it finally started. drove straight home. 3rd time drove to walmart, 3 mile trip. car took 20 minutes to start. *tr

The vehicle had driven fine all day when all of a sudden when i pulled up to a stop sign, the car died like it was running out of gas. i was in the middle of a the road at the stop sign, the car managed to start again and drive another couple hundred feet to get it off to the side of the road. luckily i made it just past a set of rail road tracks. the car did not start again and had to be towed. the vehicle had its entire fuel injection pump system replaced along with the sensors. mechanics have told me that the pumps should last the life of the engine. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that he attempted to start the ignition in cold weather but the engine failed to operate. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the engine froze as a result of ice accumulation. the vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 26,195. updated 5/7/13 *cn the consumer stated the safety concern was the possibility of ice breaking free causing the engine to seize. *js

While driving my jetta (diesel), the engine has stalled on multiple occasions. the first time it had stalled, my jetta was only 1 month old and i took it back to the dealer. the dealer found nothing wrong and stated that he had never heard of this issue occurring. the jetta stalled again over the subsequent 12 months of owning it and i once again took it to lee volkswagen dealership in fort walton beach. the maintenance manager stated nothing wrong. the jetta stalled a 3rd time just recently while i was making a right hand turn. i had children in the car and i was very concerned with their safety. in addition to the stalling issue, my jetta (over the first 2 years of owning the car) has had a new battery, new compressor and new interior lighting mechanism installed. i am very disgruntled with the repeated safety issues on this vehicle. the stalling makes me uncertain of my safety or my children's safety while driving this vehicle. it should be recalled and money refunded to the individuals who have purchased this model. *tr

Car stalled out at the traffic stop light. all attempts to restart failed. car was then towed to the nearest garage. subsquent tested and diagnosed by mechanics showed fuel system failed to pressurized. the mechanics suspected it might be due to fuel contamination. checked receipt to verify that the previous fill up (at the shell station) was indeed diesel. called the station to inform of incident, and to inquire if anyone else informed of similar incident; none, was the reply from the gas station manager. currently, the car is inoperable, and the vw dealer service station recommend replacing injectors, and all the fuel pumps. *tr

Idiot lights came on, knocking sounds from engine, and car stalled. had car towed to dealer. dealer basically replaced entire fuel system. appears that fuel pump disintegrated and sent metal chips into injectors. car serviced at pacific volkswagen, hawthorne california. invoice no. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Failure of high pressure fuel pump. this is a known weak point with the vw diesel jetta produced in 2009 and 2010. they have modified the pump three times. i was traveling along us highway 41 in tampa florida and the pump failed causing me to die out right on the highway around 4:00pm. *tr

2010 vw jetta tdi common rail engine stalled while cruising at highway speed southbound on i-390 between geneseo and rochester, ny. when two attempts to restart car as normal failed, it was towed to dealer and repaired by replacing fuel injectors in cylinders 2 & 3 according to injector fault code that was generated. vehicle was returned to me, then exhibited same systems again. towed back to dealer whereupon discussion with vw tech line had dealer replace turbo intercooler, possibly due to extreme condensation and ice build up in the intercooler referenced by vw tsb # 21 12 01/2025464 frozen air charge cooler. after intercooler replacement, dealer notified me that the car is still exhibiting the same symptoms. discussions with vw tech line resulted in notification to me that the engine wiring harness seems to be the problem and advises replacement of that for $988 including parts and labor. hydrolock and catastrophic engine damage due to excessive condensation from emissions system design seems to be the more logical explanation, especially with the 112 and 234 pages respectively of posts of people with the same complaints on these well known forums: http://forums.vwvortex.com/showthread.php?5574701-tdi-intercooler-issue-design-flaw&p=75723976&viewfull=1#post75723976 http://forums.tdiclub.com/showthread.php?t=302863. *tr

Esp error. car would not start. condensation in charge air intake system caused failure in esp system and air intake. *tr

My wife was trying to merge onto a busy highway and the motor died. she was able to coast to the breakdown lane. i feel this could have been a deadly had it happened in front of a loaded gasoline tanker truck or someplace where there was no breakdown lane or in the high speed lane. this should be a safety recall that vw should take seriously. *tr

Vw jetta tdi purchased in december 2009 in savannah, ga. the rear passenger door has had intermittent problems with the window bumping off the top when we attempt to close it. it then retracts to fully open. the main problem currently is the door lock on the same door. it will not lock under any type of attempt. i have tried the fob, the interior door lock on the driver door, and the lock on the door itself. i took it to the dealer who determined that i need a new lock assembly at the cost of $600. they later offered a reduced price of $491. fortunately, i purchased a warranty when i bought the car and i only will be charged the $100 deductible. thank goodness. the car has 60,000 miles on it and it seems a shame that the car is not safe at that minimal amount of miles. *tr

While driving at 25 mph near my home glow plug warning light came on. stopped car. then restarted and glow plug light stayed on. shortly thereafter check engine light came on. i drove the short distance home and noticed severe loss of power. did not drive the vehicle again and at first opportunity had vehicle towed to local dealership. according to dealer vehicle suffered a catastrophic failure of fuel system and needs to be completely replaced; this includes but not limited to fuel rail, high pressure fuel pump, all pipes and hoses, subsidiary fuel pumps, and high pressure cleaning of fuel tank. volkswagen has accepted responsibility under limited powertrain warranty. *tr

When an engine stall occurs, this car requires a full reset before a restart can be performed. this is very dangerous when said reset happens while the car is moving. meaning €“ a full reset means the ignition key must first be fully turned off. when the car is in motion and the key is fully turned off, at that time the locking gear in the ignition switch engages and locks the steering wheel... while the car is in motion!!! this is a common occurrence in the manual shift transmission models. *tr

Car failed to start was towed to hallmark vw who informed us that it was a hpfp failure. research suggests this is an ongoing issue as nhtsa does have an investigation into this issue. awaiting fuel sample from analysis but have receipt from fuel in vehicle stating "diesel fuel". *tr

The vehicle was valet parked. the valet attendant reported that the vehicle shut down as she was driving it up the ramp out of the parking garage. she also reported a knocking sound and that the "check engine" light was on. upon entering the vehicle, i was unable to start it. i had the vehicle towed to the vw dealership. they told me that the high pressure fuel pump had failed and that they had seen other cars coming in with this same problem. service department paperwork states: "defective high pressure pump-metal in system" and "found fault p0191." vehicle speed at time of incident is estimated based on valet attendant's description. *tr

On friday jan. 11, 2013, the vehicle (2010 vw jetta tdi) in question was traveling on an expressway at a speed of approximately 50 mph when suddenly the glow plug light and check engine warnings turned on the vehicle display and shortly afterwards the engine stalled. the vehicle stalled in the middle of the road but no accident occurred because there was no other traffic at the time of failure. attempts to start the engine failed.vehicle had to be pushed to the side of the road. vehicle was towed to service location to be diagnosed and results were indicative that the fuel pump failed catastrophically rendering the vehicle inoperable. excessive metal shards were evident on the fuel filter. vehicle has not yet been repaired pending a response from the manufacturer. same vehicle stalled in traffic after bought new at approximately 8000 miles on the odometer in 2010 but engine was able to be restarted. volkswagen dealership service department performed diagnostic for the 1st stalling incident and said there was nothing wrong. no service was performed to check fuel system at that time. *tr

I was traveling up a mountain road when my car decided to turn off. i had to coast across incoming traffic to the turnout. i waited here until i was able to get my car started and was able to drive home. i made an appointment for the following day to have it checked out. i was told it was the engine speed sensor. the epc and engine light were going on intermittently. there was no reason that my car should have these problems not covered by warranty when it is only about 2 years old with less than 60,000 miles on it. *tr

Vehicle seat belts fail to release they are fully retracted and will not release to allow someone to wear them. after some research online i found this is a fairly common occurrence, appears to be defective engineering as they will retract past the normal stop point and are then unable to release. we took the vehicle to the dealer and they wanted $1,000 to fix two seat belts in the rear seat, center rear seat and passenger side rear. after some further research on trying to fix them myself i find they have an explosive charge within the retractor and one unlucky individual lost part of his thumb when it exploded in his hand. there is no warning about this explosive device. in summary they manufacture a defective seat belt mechanism with an explosive devise within it and they want an arm and a leg to fix it and you risk loosing a finger if you try to fix it so people are driving around without operative seat belts. *tr

Engine sputtered and quit while driving on the interstate at normal speed. was able to coast to a stop safely due to proximity of exit ramp. would not restart. vehicle towed to volkswagen dealership where they claimed fuel contamination, resulting in failure of the high pressure fuel pump. repairs were not covered by warranty because they claimed fuel contamination was the cause. i have the fuel receipt from the previous fill-up where it shows bp diesel was used. i have complete service records and maintain the vehicle in perfect condition. this is a serious problem with the design of volkswagen's fuel pump. *tr

Tl* the contact owns a 2010 volkswagen jetta tdi. the contact stated that the passenger side door lock failed to engage. the contact mentioned that all of the other door locks became defective over time. the vehicle was taken to the dealer where the technician diagnosed that the door locks needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 84,000. updated 02/20/13*lj the consumer stated the doors would not lock, when the vehicle was in motion and they could not be locked manually. updated 02/21/13

The car abruptly decelerated from 65 to 35 mph on a major interstate as the engine went into 'limp mode'. the sudden deceleration caused swerving and i had to pull over to the curb in order to avoid an accident. the coil/check engine light turned on and car hesitated as it drove. this is the third incident that this car has had with the exhaust problem causing engine to force deceleration and abrupt stopping even stalling. the system this time diagnosed a defective exhaust control module/flap. the previous emissions issue while the car was under warranty involved defective egr valves. problem seems to show up every 10-15k miles on this diesel model. *tr

Rear passenger seat belts malfunctioned for the rear middle as well as rear door seat. the middle seat belt would not loosen up ie it was taut and the door side seat was completely loose and would not retract. this poses a serious safety hazard and i had to pay independent mechanic to remove and replace seat belt. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 35 mph, the contact attempted to accelerate and the vehicle did not respond. the vehicle was taken to the dealer for a diagnostic testing where the technician stated that there were no failures. the vehicle was taken to the dealer for the same failure on several occasions. the manufacturer was made aware of the failure and advised the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 15,000 and the current mileage was 21,758. updated 2/25/2013 *js

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while trying to retrieve a child from the rear seat, the driver and passenger rear doors failed to unlock. the contact was able to retrieve the child by entering the vehicle from the front and climbing to the rear of the vehicle. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 45,000. the vin was not available.

My 2010 vw tdi sportwagon eats up the inside of the tires, very quickly. i just purchased my fifth set of tires for a car with less than 70,000 miles on it. i've had the alignment checked three times, and it continually shows to be within specs. the first two times, i had a vw dealership check the alignment, and both times they told me there was nothing they could do. i just had a private mechanic check the alignment, and he said i couldn't have a more perfect alignment, according to vw's specs. the last set of tires i purchased were rated for 55,000 miles, but i only got 15,000 out of them before the insides were worn down into the belts. this is a very dangerous situation since the rest of the tire looks new, and unless you get the car up on a lift, or lay down on the ground to deliberately look at the inside of the tires, you cannot see the damage taking place, and placing the operator in a situation where a blow-out can occur without warning. plus, not to mention the extremely high cost of tire purchases to operate this vehicle. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving 30 mph, the transmission overheat warning light illuminated on the instrument panel. the contact moved off the roadway and restarted the vehicle, as it resumed properly. the vehicle was taken to a dealer for inspection where they advised the contact that the transmission needed to be replaced. the dealer also stated that while performing an inspection of the vehicle, he noticed that the wires that were connected to the alternator were burned and the fuse block needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 78,000.

The car's engine stopped functioning while driving on i-80 on the way to work in the morning. i was in the far left lane and had to use hazard signals to pull the car to the right shoulder during busy commute traffic. the engine glow light indicator and the malfunction indicator lamp were on during the failure. the car did not restart and a tow truck took the vehicle to the nearest dealership. metal debris was present inside of the fuel pump and fuel filter. *tr

Happened last night, with my 6 yr old daughter in the car, and wife driving on the freeway! check engine light, and fuel injector/glow plug light blinking, car shutdown, but fortunately was able to pull off to the side but still next to freeway on/off ramp. car would crank over but not start. called aaa tow to vw dealer where the car was purchased. i drove the car earlier that morning on a fairly long trip (over 100 miles), and started noticing the fuel economy wasn't as good as i normally would get (40 mpg), but it was raining heavy that morning so that's what i attributed it to, but only seeing 30 mpg after all freeway driving was suspicious to me. vw dealer said the high pressure fuel pump failed and contaminated the entire diesel fuel system and all the parts will need to be replaced and fuel system cleaned out. *tr

On monday, 11-19, after work i noticed that the bulb indicator light was in on the dashboard. i got out and walked around the car to see what went out and could not find anything. after getting back in i saw that the light was off. the next day when my husband got in the car the same incident happened. later that same day i drove the car and the light came on. as i turned into a fuel station the turn signal began to flash quickly (indicating the turn signal was out). after i refuel the lights all came back on. no problems were noticed until thursday, 11-22, when my husband started the car and the indicator light was on and he got out to check and the passenger turn signals was out, along with the passenger headlight, and the whole driver side tail light assembly is out. *tr

I was driving on the highway doing about 55 miles an hour with full traffic and my jetta sputtered and began to lose speed-quickly, i tried to accelerate by pressing gas pedal but nothing happened and i luckily coasted into store parking lot. i tried to restart it but it would not restart. i had it towed to vw dealership and they called me the next day to say it was the intercoolant system and it would be 1300.00. very very lucky i was not hit. *tr

The passenger rear door latch stopped locking when the master door lock is pushed or the keyless is pressed. this is very dangerous because my children sit in the back and there is not an accessible manual button to lock the door with. my car is only two years old! when i took it to the dealer they said it was my problem. when they had in the shop they told me that the front passenger door no longer locks either. this is a huge safety problem. the quoted price is $350.00 per lock. a door that you can't lock is a problem that the dealer should resolve. *tr

My 2010 vw jetta sportwagen got the glow plug light intermittent flash starting on 72k miles. in the cold morning i could drive 10-15 minutes without issue. however, once the glow plug is on, it could not exceed 40mph. here's the diagnostic from the dealership: 72017 confirm mile on, glow plug light intermittent flash. perform guided fault finding, faults tored p00af. turbocharger boost performance visual inspection found vacuum hoses good. following test plan, check n75 solenoid good. check wiring to g581 ref volt good. perform gff function test vacuum diaphram good. function test n75 good. vacuum at 9psi. check internal resistance at boost actuator position sensor out of spec. rec replace g581 charge pressure actuator position sensor (within turbo assembly)... parts will need to be special ordered $1,444.41 + tax... *tr

Four failures in four months.this is a repeat failure with my diesel fuel system. i previously reported the first two occurrences on this site. volkswagen of america has now replaced my entire fuel system including the tank. this was only after repeated requests after four times to dealer for service for this issue--total time my car was in for service was 45 days over july through oct. 19, 2012. i was aware of the fuel pump failure after researching glow plug light flashing tdi and limp mode immediately upon the first time the lights started to flash on july 6, 2012. i went to dealer and they could not diagnose the problem. july 17 it happened again they found metal shards in the fuel filter and replaced the fuel pump...i requested they replace entire fuel system, explaining to the voa customer care person that metal shards go throughout the system, denied. picked up my car on july 31 (after 15 days in shop). on sept. 17 warning lights/limpmode again. i again request they replace entire fuel system, no, only the pump in the tank. pick up car sept. 28 (12 days in shop). four days later on oct. 2, again warning lights/limp mode. back to dealer, again request vofa to replace fuel system. no only the fuel rail. dealer replaces fuel rail, takes for a test drive and it failed on them. finally voa agrees to replace the fuel system...but not the tank. only clean the tank. i request new tank, volkswagen of american tells me i can go inspect the cleaned out tank...how will i see inside the tank...voa cust service tells me then i better bring a flash light. mind you i was dealing with the same cust serv rep [xxx] the entire time. they decide to replace tank. pick car up oct. 19 (18 days in shop). waiting for it to happen again. only a matter of time and hope i don't get in accident due to it. very stressful. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr

Glow plug light came lit on dash and said "service engine immediately." engine then lost power on interstate (dangerous). when re-cranked, engine was sluggish and would not accelerate above 40mph. vw service said it was due to a faulty fuel pump. *tr

2010 volkswagen jetta. consumer writes in regards to a faulty gps *tgw the consumer stated when he entered his destination on the gps, he received an announcement that the destination was not possible. volkswagen sent the consumer a $250 voucher for a software update. however, the update did not resolve the problem. a second software update then came out. however, the consumer was informed the vehicle was out of warranty, but he could purchase it, for $250.00 *jb

While driving 65 mph on the freeway in oakland, ca, the engine malfunction light came on, my car began to slow down, and as soon as i exited the freeway the car stalled and stopped altogether, and would not restart. i was towed to the oakland vw dealership. they informed me that the fuel pump had failed, and had to replace the fuel pump, filter, fuel lines, etc. the dealer said that there were shards of metal throughout the fuel lines. this appears related to nhtsa engineering analysis ea11-003. *tr

While driving on the highway with cruise control engaged at/around speed limit, i noticed the rpms jumping and could feel the car jerking, as if some kind of acceleration/deceleration was happening. i also notice rpms jump 50 up/down while idling. this seems to happen when driving down hills on cruise control, more prevalent in colder weather. no loss of control has occurred, but appears to be issue that is slowly worsening. *tr

Had the vehicle serviced at the 40,000 mile interval. metal flakes were found in the fuel filter. i was told of your investigation of the hpfp problems that this model has been demonstrating. i would like to file this information with you in case this fuel pump fails. i understand that vw has been reluctant to honor their warranty. *tr

The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. this resulted in the airbag and its associated mounts/wiring and harness getting soaked. the water continued down the a pillars to collect in the front wheel wells. the path of the water was over/through the drivers side interior junction/fuze block. the rear drains also leak, causing intermittent electrical malfunctions. note that this leak is not due to the drains being blocked. rather the seals between the white plastic that connects to the drain and the brown drain hose is not complete. this allows water to drip down onto the frame. as much as 2-3 gallons of water could enter during a mild rain storm. *tr

I was driving on the highway and experienced an extreme loss of power and flashing yellow check engine light. after stopping the vehicle stalled and wouldn't restart on multiple attempts. brought vehicle to dealer who says it needs the entire fuel system replaced, due to metal shavings in the fuel delivery system caused by a bad hpfp. originally vw said it would be covered under warranty, but now are citing biofuel as a reason for the failure. i have used only b5 which complies with vw's standard policies but they have stated they believe the reason to be owner negligence and have a higher blend than b5. i only put in what the fuel stations tell me they have, i don't test my fuel before i put it in. this seems like a smoke and mirrors play by vw, attempting not to pay the claim and trying to have me shell out $10k for the repair. seems pretty ridiculous for a 2year old vehicle with such low mileage. *tr

The vehicle stalled in traffic. the vehicle would not restart. it had to be towed to a vw dealer. the vw dealer told me the pump disintegrated and sent metal fines through the fuel rail clogging the fuel injectors. the dealer claims it was due to the diesel fuel being contaminated. i have documentation that only diesel fuel was in the tank (fuel receipts). the dealer did not do a lab analysis on my fuel. they said it didn't smell right. *tr

Vehicle regularly experiences loss of propulsion after cresting hills. varying pressure on the throttle pedal produces no change. incidents last approximately two seconds before normal operation returns. does not stall. *tr

While on a trip driving 35 mph, the high pressure fuel pump (hpfp) on my 2010 jetta tdi failed, causing the car to lose power. the squiggly light came on and i pulled into a parking lot where the car stalled and would not start again. had we been on the freeway, it could have caused a serious accident, hence the complaint. also, i have some concern that vw america is blaming customers by suggesting this happens when gasoline instead of diesel is used. i want to state unequivocally as the only one who ever fills up the tank that i have always put diesel in the tank and have a receipt indicating i had put in diesel the day before the car stalled. i believe this may be a design flaw of the hpfp and if so, the car should be recalled and the issued fixed. *tr

I was traveling approximately 45 mph in my 2010 jetta tdi when the car suddenly stalled without any warning. i was unable to navigate the car to a safe place and was stuck in the middle two lanes. i was unable to restart the car and had to wait 40min for a tow truck to arrive. the dealership indicated that the fuel pump failed. they are also having to replace the fuel distributor and filter. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving 3 mph, another vehicle traveling 40 mph crashed into the front passenger side of the contact's vehicle. the contact's vehicle spun uncontrollably and was turned around where the second vehicle crashed into the contact's vehicle again on the front driver side door. the air bags failed to deploy. the vehicle was destroyed. the failure and current mileages were 23,000.

I have a 2012 vw jetta tdi which has been acting very strange in the past 2 years. recently it has been more often and the dealer stated that this is normal. as a result, i have noticed that when the car is put in park, it wants to keep moving and going forward with a very loud clunk!!! the car is only 3 years old, although it has 172,000 miles, it is supposed to be more reliable than this. i drive 100% highway miles, no city stop and go. this has been an issue since the car was about 1 year old. the dealer is aware of this issue and stated that there is no recall on the transmission, therefore they cannot honor a repair. in addition, there are times when the indicator where it says park, drive, sport, located on the dash board, goes blank and the vehicle stays in 1st gear and will not shift. i am very concerned and have had no support whatsoever from the dealer, who should stand behind the product sold. *tr

Stopped and filled up vehicle with diesel fuel around 5 pm 9/16/12. drove approximately 10.2 miles and the vehicle engine stopped. exactly at that moment, the warning 'check engine now' indicator phrase was displayed in the display panel. it stayed on for a few seconds, and then turned off, and there were no indicator lights on at all that would indicate low oil pressure or fuel or any other symptom. we had enough moment to roll to the shoulder of the road to get out of the way of traffic. electric was working as we were able to roll down the windows of the car, the radio was on. put the car in park and tried starting the engine. it would crank over, but never catch. even though we had just put in 13.5 gallons of fuel, the car behaved as though it were out of fuel. i checked the receipt to verify diesel was put into the car. i also called the chevron station where i purchased the fuel to ask if there had been a mistake or if they'd had other reports of bad diesel from their station. the owner of the station called me back and let me know that he ran lab tests to determine whether or not their was contamination in the fuel lines (either from gasoline or from water), and he said there had not been. called the volkswagen roadside assistance and they sent out a tow truck to collect the car and take it back to the dealership. *tr

High pressure fuel pump failed traveling 60mph, car begins to stumble (more often then every hundred miles-now less than every 5 miles), engine almost dies out multiple times, rpm drops to near zero, check engine light turns on, hundreds of mini metal flakes found in fuel system/fuel canister . car driven to dealer (showed picture of metal in fuel canister). hamilton imports (vw dealer) had initial tech on 081412 diagnosis problem as "normal for diesel fuel." called 081512 to service manager john, left message, he replied stating metal in fuel is "normal." on 081612 email vw of america, in regards to the problem, call from service adviser on 081712 and are looking further into the problem. later that day, called service adviser, they ordered a complete fuel system and apologized for the initial delay and not fixing the car correctly. received a call from the dealer, 082812, the car is ready for pickup. a complete new fuel system was installed (injectors, high pressure fuel pump(failed), fuel rail, electric fuel pump in tank, all piping). *tr

2009-2013 model year volkswagen tdi vehicles sold in the united states contain an exhaust restrictor valve that controls the regenerative feature of the diesel particulate filter (dpf). this flap is experiencing abnormal failure rate between 25000 and 70000 miles. volkswagen is denying claims to replace these exhaust restrictor valves when they fail, and is asking customers to pay for replacement. long-term malfunction of this valve results in non-compliance. the valve design has been updated several times, indicating that a defect was present in the original design. reference: http://forums.tdiclub.com/showthread.php?t=275066. *tr

While exiting a parking at a stop sign, when accelerating out past the stop sign at approximately 10 mph the car's engine suddenly lost power and died. after the vehicle once again returned to a complete stop, i was able to restart the engine after putting the car into park. taken into dealership 10 days later for schedule service and maintenance; nothing out of the ordinary was found. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving 60 mph the vehicle stalled. he was able to restart the vehicle shortly thereafter. the vehicle was taken to the dealer for diagnosis. the dealer stated that the fuel system needed to be replaced. the manufacturer was not contacted. the failure and the current mileage was 119,000.

Car has had issues 4k on. car would accelerate on its own from 70 mph to 75 like wide open throttle. car will quit at highway speeds 70 mph (no power steering, no brakes, just the service engine now and glowplug light are on flashing,(50k on) this has happened 4 times, car will quit making a right hand turn hitting pothole (50k on). total dpf system has been changed out two times from two dealers , 3 total with original. erratic egr signal was always tripping check engine light, some faults but not all are exhaust gas recirc flow insufficient detected sporadic, cylinder 2 injector n31 open circuit sporadic, exhaust aftertreatment fuel supply control performance sporadic, throttle actuator control motor circuit range/performance sporadic, navigation antenna (gps) short to earth. dealers have spent over 20 thousand dollars parts and labor, in 4 different shops over 83 days (overnight), over 95 including reading codes only. out of warranty expenditures over 1 thousand dollars so far. 69,000 miles and the dealer tech has no idea how to fix this car, he started out saying he has never seen a car he can't fix. i have over 50 pages of dealer documented faults and repairs, reprogramming ecu, was replaced this year to see if that would fix problems, some gone but now major issues listed above are happening. replaced diesel particulate filter 2 times, replaced o2 sensors, replaced egr sensors and gaskets 2 times, replace throttle position sensor, replaced pressure sensor. only item not replaced is the wiring harness. *tr

2010 vw jetta tdi - high pressure fuel pump problems resulting in pieces destroying fuel system. damage estimated at $10,000. car spent one month last year in the shop for related issues. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact was driving 30 mph when the vehicle abnormally lost power and then began to regain power independently. the vehicle was taken to the dealer for diagnosis. the dealer stated that the electrical control module needed to be replaced. the vehicle was repaired but the failure continued . the manufacturer was contacted and informed him to return to the dealer. the failure mileage was 20,000 and the current mileage was 59,000.

This vehicle is a diesel. as i was pressing the accelerator to increase my speed from a construction zone speed to 55 mph the engine light came on, the car began to sputter and acted as if no fuel was being injected to the engine, as i pulled off the road the car kept running but if i pressed the accelerator nothing would happen, no movement on the rpm indicator. i was able to get the car off the highway via the exit ramp. it started up and immediately the warning message came across the vehicle information screen to service immediately and i can't recall the exact wording but basically saying damage could occur. car was towed for service. car was fixed on 4/24/2012 replacing the accelerator pedal sensor and the engine speed sensor. prior to this major malfunction, the car had died while in traffic twice at a red traffic light, twice while on the freeway. all occasions the vehicle restarted and drove just fine. vehicle was serviced for routine 40000 nothing found amiss by mechanic. just recently on 7/12/2012 died @ a red light. vehicle started up fine and no messages on the screen. 7/19/2012 vehicle would not go into gear after stopping for 20 minutes, turned car off and restarted it went into gear no problem. on 7/28/2012 vehicle again died @ a red light, started up just fine, no warning messages. *tr

Slowly turning right out of parking lot on completion of turn car stalled with no initial indication. shifted into park and restarted with no problem. this has happened twice before pulling into home driveway and stopping at a streetlight. *tr

Egr valve: check engine light came on, code p0401 for egr valve. dealer said they tested it and it was "sticking". not covered under emissions warranty. failed at 45k miles. vw part number is 03l-131-501-k. $700 repair. *tr

Traveling home on interstate highway/check engine light came on,,,,,car made funny noise up front,,,,lost acceleration. pulled off onto an off ramp,,,,off to side of road. .i turned vehicle off. would not restart. called tow truck to bring it home. next morning had it towed to dealership where purchased. told it was a "bad diesel" problem....(i'd purchased 1/2 tank diesel fuel 24 hrs prior to this at station i'd not bee to before.) subsequently they drain tank, replaced fuel filter, still wouldn't turn over. said the high pressure fuel pump was destroyed. gelled up stuff in filter,,,what look like rust flakes.... estimate for repair into thousands.....called insurance co. and started a claim for loss.called vw usa. to report this . last nite got phone call from vw lady saying the were going to replace my whole fuel system and they would cover cost ! good for me , but not sure i want to keep a car that is so touchy about it's fuel. dealer ship called today to say the same about repair....and felt it was an accumulation of damage from water in fuel.... how is one to know with confidence what exactly they are pumping from a diesel fuel pump. will probably trade car......car at shop for 1 1/2 weeks now. ...this has been an eye opener. phone call last. *tr

While driving on a residential street below the posted speed limit of 25 mph, odd knocking noises were heard. the driver came to a stop at a stop sign where there was a complete loss of power - the engine had stopped. the diesel indicator light came on. after a brief pause, the driver tried to start the car unsuccessfully. the driver then called roadside assistance, and the vehicle was towed to a vw dealer within 2 miles of the incident. the service agent immediately met the driver, and the vehicle was immediately towed to service away from the view of other vw customers. after 6 hours, the service agent at the vw dealer informed the driver that there was a complete destruction of the high pressured fuel pump along with the need to replace the entire fuel system. driver has maintained diesel receipts and mileage log throughout the ownership of the vehicle. 2 stall incidents (from which the driver was able to restart the vehicle) occurred 11 months earlier in september 2011. no other notable incidents have occurred. driver has also completed the recommended maintenance schedule by vw and the several service bulletins issued. the incident occurred on a slightly warmer day in los angeles about 85 f. it occurred after about 45 miles of freeway driving and an initial 30-minute stop at a coffee shop. the day before the incident, the driver just had received the vehicle back from an auto body repair shop in which exterior repair work was done to replace the rear bumper. damage to the rear bumper occurred in a minor accident about 3 weeks prior and about 700 miles previous. driver cannot be sure if the 2 events -- the accident and subsequent repair work and the failure of the fuel system -- are related. driver was sure to indicate to the auto body repair shop that vehicle was a diesel, and that gasoline should not be used. *tr

Malfunction indicator, service engine now warning, complete shut down. i've been through this before -- 12000 miles ago. tow to dealer, wait for word. covered under powertrain warranty this time -- complete fuel system replacement again. was told the hpfp installed this time was a new, more robust version. this time dealer suggested that the problem was due to low level of fuel in tank and suggested that i never let the tank get below 1/4. tried to get some assurance that this issue would be covered in the future outside of the standard warranty -- but didn't get any. a car subject to frequent 10000 dollar repairs isn't worth much, is it? *tr

Malfunction indicator, service engine began flashing, vehicle shut down and wouldn't restart. from first warning light to shut down was maybe 10 seconds or less. towed to dealer and two weeks later i had a completely new fuel system. apparently there was metal in the fuel system that got there from the hpfp. dealer repeatedly suggested that i must have filled the tank with gasoline instead of diesel. i don't appreciate the shift in blame. i understand the repair (covered under warranty) runs close to 10k dollars. yikes. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact was traveling 70 mph with the cruise control activated when the transmission lost power. the check engine light illuminated after the failure. the vehicle was taken to the dealer where the dealer confirmed that the transmission needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure and the current mileage was 92,517. updated 08/07/12*lj updated 08/07/12

First incidence: driving 45 mph, glow plug light starts flashing, car goes into limp mode. drive slowly home. call dealership, told to recycle (turn off/on). if light goes away should be okay they said. took to dealer to check out to be sure. they found nothing. a week later was on the highway and needed to accelerate and flashing light and limp mode again. pulled over, turned off and on. drove slow to the dealer, car very sluggish. it is at the dealer now and they are going to replace the high pressure fuel pump (hpfp). *tr

My 2010 jetta tdi broke down on me while i was three hours away from my home. the service rep. said he has had a few cars come in with the same problem. he stated it was due to bad fuel or water in the fuel line. i know i had put diesel in when i filled up that morning. he stated we had probably received bad fuel when we had filled up. we were on a road trip (8hrs one way) and i had driven about 5 hours before it died!!! we were traveling at approx. 65 mph when the flashing glow plug light indicator began to flash. the car then started to lose acceleration and we pulled over where the engine finally shut down and it would not restart. i had to have the car towed to the closest vw dealer. they are replacing the entire fuel system. how am i supposed to know what fuel station has good diesel? i know the fault was not mine. i can't afford to be without my car again for 2 to 3 weeks. as soon as i get my car back i will be trading it in even though i am upside down on my loan. i loved my tdi but with this issue always being a threat i will not be able to recommend this car to anyone. vw needs to fix this issue. *tr

I purchased my brand new vw jetta from the dealership lot. less than 4 weeks later when the car was in the driveway i started it, and as i pressed the gas down the car began to move (in a sputtering/jerking type of movemen)t but it was not able to go more than 7 feet before it stalled out,, and the rpm's were high and the car just moved like it was not able to properly accelerate, it stalled out before the end of my drive way. i started it again and it drove properly, this exact incident occurred at least1- 2 times a week on a cold start. i took it to dealership, nothing found on diagnostics.then at least every 1-2 months i took it to dealership, no proof on diagnostics .next a recall & work was done. same problem occurred again and again. took it back. they said they could not find a solution because its not repeating the stalling when its at dealership. i am still having the issue of my car stalling out when driving, it is a safety issue. it is dangerous driving a car that stalls out while you are on the road. since the cold start issues i have also had it stall out on the road, in an intersection. this car is still repeating the stalling. i cannot get any answers on how to fix it due to no "proof" on diagnostics check. i feel unsafe in my car. it starts to accelerate then shuts off. this is not acceptable and hasnt ever been properly fixed even thoughvw corporate has a case on the issues of my car. *tt

Check engine light came on while driving jetta tdi to/from work. took it to dealer and they reported it was the high pressure fuel sensor (vehicle storing fault p0191). they replaced the sensor (thinking it faulty), but the following day the check engine light came on again. returned the vehicle to the dealer and they reported the same fault. dealer kept vehicle for investigation. their investigation revealed metal shavings in the fuel system. the vehicle remained with the dealer between 03/23-03/27 wherein they replaced the entire fuel system. on the morning of 06/29 went to start car and could not get it to start. vehicle was towed to dealer and the replacement high pressure fuel pump was determined faulty. *js

When i started my car, a 2010 jetta sedan tdi, it started making a strange noise, but still ran. i tried to drive it over to the volkswagen dealer which was approximately 2 miles away. i pulled out onto the highway and achieved a speed of approximately 30mph. the car continued to make the noise and began to lose power within a half mile. i pulled into the parking lot of a shopping center at which time the engine died and would not restart. the car had to be towed to the volkswagen dealer, wallace imports of johnson city, tn. it took them approximately 1 1/2 weeks to get the parts in and repair the vehicle. the service representative explained to my husband that there was a catastrophic failure of the high pressure fuel pump, which resulted in metal fragments contaminating the entire fuel system. as a result, he was told that every part which came in contact with the fuel had to be replaced, including the fuel tank, fuel lines, filters, fuel injectors, and many others. there was a two page list of the parts used to fix my car. my concern is that this could happen again resulting in an unsafe situation. further, we also have 2010 jetta tdi sportswagen and have concerns of the same problem occurring at highway speeds since my husband routinely make round trips of 230 miles at least twice a week traveling mainly on the interstate. *tr

I have experienced repeated problems with my tdi manual transmission jetta sportwagen. within the first month of buying this vehicle, i experienced a lurching sensation which would come and go randomly especially when in third gear. brought it to the dealer, but they couldn't replicate. this has continued sporadically for over a year and a half. the vehicle also sometimes idles very roughly when at a stop. more recently, in march 2012, the vehicle stalled twice while driving at about 30 - 40 mph and also now in may 2012 it has done this again. there are never any warning lights that go on, only the engine light once it has actually stalled. brought it to the dealer everytime this has happened and they are never able to replicate the situation, so they send me home with it. i was very upset with this and confronted the dealership about this when i realized how many others have had similar problems. they said they couldn't do anything because they couldn't find anything to fix. they said they would notify volkswagen and i called them as well and have now been given a case number. this is a serious issue and needs to be addressed. there is potential for major life threatening situations if a car stalls while driving in the middle of traffic. i feel like i am driving around in a time bomb, because you never know when it is going to happen. *tr

Tl* the contact owned a 2010 volkswagen jetta. the vehicle was parked when the contact noticed flames coming from under the hood area. the fire department was called to extinguish the fire. the manufacturer was contacted and sent an engineer to inspect the vehicle and determine a cause of failure. the engineer discovered that there were leaves in the engine, caused by rodent infestation, which resulted in the fire. the contact stated that prior to the failure, the vehicle was repaired under a voluntary recall for the fuel system. the contact was concerned that the recall could have been related to the fire and did not agree with the engineer’s findings. the vehicle was destroyed. the approximate failure mileage was 68,000. updated 07/06/12 *bf updated 07/16/12

I was at a light in first gear at a complete stop. the engine was idling rough. (not the first time, but vw couldn't find anything wrong). the rpm on idling is normally 800. it was up to 1,000. it sputtered twice and hicupped from 1000 to 700 to 1000 to 700 in the period of 3 seconds. my clutch was in as was the brake and i was in first gear since i was at a light but at a standstill. the car subsequently stalled without me having moved the car. the car restarted and i still detected the rough idle. *tr

I'm was driving up hills with 38 mph notice that glow plug light flashing the car lost all power almost instantly. fortunately i was able to managed the car to emergency lane. lucky that i'm not on the freeway and i didn't have my 6 years old son with me at that time. this is a safety issue that we need to address to vwgoa so they can do a recall. you can find 100 or more same failures at www.tdiclub.com, some of the member had to replaced the hpfp twice. dealer found hpfp failures. metal found in the fuel pump due to hpfp self-destruction. repaired and paid for by vw. replaced the whole fuel system, tank, 3 fuel pumps, all lines and hoses. *tr

Jetta tdi, check engine light and glow plug warning light followed by reduced power. vehicle ran for several miles before stalling. would not restart. dealer reported failure of the high pressure fuel pump and metal in the fuel filter. *tt

The seat belts buckles are craking in half on my car. the dealer replaced one on the front right of the car. it was totally cracked in half, the plastic cover over the metal bucklet that the strap pass through. the rear buckles are beginning to show the same cracking but they did not replace them because they were not totally cracked in half yet. i think that many parts of the car have to be taken apart to do this work which ruins the interior. i saw other used 2010 cars on the lot that have the same cracking of the seat belt buckle. *tt

Tl* the contact owns a 2010 volkswagen jetta tdi. the contact stated that while driving 30 mph, the vehicle stalled in the middle of the roadway. the vehicle coasted to a stop as the contact merged to the shoulder. the contact attempted to restart the vehicle after twenty minutes, but the vehicle did not start. the vehicle was towed to the dealer, who stated that they were unable to produce a failure code. the contact was informed that the entire fuel system needed to be replaced. the repair was covered by warranty. the manufacturer was notified. the failure mileage was 26,079. updated 6/15/12 *cn the consumer stated the vehicle was repaired, the consumer was informed the metal shavings which originated in the fuel tank manufacturing process had migrated to the main line and caused a total blockage of fuel supply to the engine and this was the cause of the entire problem. updated 06/21/12

Driving on interstate at 70mph. engine glowplug light and main failure light came on and engine quit. dealer advised failure was due to high pressure fuel pump failure. *js

While driving on the interstate at approx 72 mph, the vehicle suddenly lurched, the indicator light for the glow plug came on, and then all power was lost as the engine stalled. i was able to safely maneuver through traffic to the emergency lane and stop. the vehicle would not restart. i had refueled the vehicle approx 168 miles earlier and had been running at highway speeds the entire time until the vehicle malfunction. i have a 2010 vw jettasportwagen tdi. diagnostic tests run by the vw dealer two days later revealed that the high pressure fuel pump had disintegrated, sending metal debris into the fuel filter and throughout the fuel system. the vehicle had undergone a 40k service just three days prior by a vw dealer. *tr

We purchased a demo vw jetta sportswagon tdi the summer of 2010, the vehicle had @ 2600 mi. on the odometer. after driving it for a while we noticed that when you step on the accelerator there was often a hesitation before the car engaged and you started forward. we talked to the dealer and they told us it was the transmission, several other people had complained about it but there was nothing they could do. when you try to get out in heavy traffic you often put yourself and others at significant risk because the car hesitates as you try to accelerate from a stop leaving you hanging out into traffic. someone is going to cause an accident, i hope it isn't us. *tr

Vehicle stalled on two separate occasions. in march the car cut off while sitting at a light. on 4/17/12, the vehicle stalled when coming to a stop from an off ramp. *js

While driving in the city, the car diesel engine started to loose power and vibrate. the car stalled in the middle of the road with traffic having to stop behind us. we managed to move aside and push the car to a low traffic road. we towed the car to the nearest garage. an initial inspection indicated that the fuel system was damaged, reason for sending it to the vw dealer at clear lake. the dealer told us that vw of america is considering helping us with the repair, quoted between $7,200 to $10,000, and had instructed them to order the parts. today, however, it was suggested that i could approve the repairs for them to start working on the car and no response was available from the manufacturer. the prognosis is a catastrophic failure of the high pressure fuel pump that released metallic debris into the fuel system. at the moment of the incident the car was barely 15 months old, with 43k miles and properly maintained. it does not go through heavy traffic and only ridden on regular roads. to my question about how could i have avoided this problem, the vw service rep stated that it was a simple mechanical failure. *tr

Ice in the air intake caused the engine to vapor lock which caused a bent piston rod. dealer is going to remove the factory air intake after installing a new engine under warranty and claims this is an engineered fix. dealer also said that volkswagen is working on some heater add on in the possible future. i suspect that the current fix is not a fix as the trouble was not when driving it was after the car set for a few days and ice formed in the intake. nhtsa should investigate to confirm the engineering issue is addressed correctly to protect consumers. *kb

Over a week and 200 miles after filling up. with diesel. the car suffered a fuel system failure resulting in a complete engine shutdown at 45 mph with no restart. this included a reduction in steering and braking power. vw dealer still has the car as of 3/27/2012. claiming high levels of gasoline in the fuel. when asked how they determined the presence of gasoline they said they could see it in a sample. no real analysis. just visual assessment. opened an incident report with fuel supplier and they say it is most likely a difference in seasonal mixes of diesel fuels. vw says they are going to repair the car for free then void my warranty on the fuel system. *tr

Car was driven daily and air bag error indicator came on and has stayed on. vw not willing to fix issue at all. *tr

Horn is extremely hard to press and activate. horn does not sound with normal and typical pressure to the steering wheel pad. horn does not activate even with pounding to the press pad. horn has repeatedly failed to activate when attempting to warn. this seems to be a serious safety issue, but the dealership service dept has advised it cannot be adjusted or repaired. *tr

Engine completely and suddenly stalled out after stopping at an intersection. the car was restarted without hesitation or delay. *tr

Complete engine shut-off, without warning or stumbling, including all support systems (power steering and brakes, etc). no dash lights, etc. after 30 seconds, car restarts. has now happened multiple times. dealer has examined and offers no explanation or fix, because they can't "replicate" the problem, and car throws no codes when failure occurs. this is very dangerous. the suddenness of the failure leaves little time to pull off the road, sometimes forcing driver to stop in the middle of the road! *tr

Tl* the contact owns a 2010 volkswagen jetta. while driving approximately 20 mph, the vehicle stalled without warning. the contact was able to restart the vehicle and the vehicle was taken to the dealer for diagnostics. the technicians were unable to diagnose the failure. the failure recurred intermittently. there was an investigation under nhtsa action number ea11003 (fuel system, diesel) that could possibly have been related to the failure. the vehicle was not repaired. the approximate failure mileage was 30,000. updated 03/21/12 *bf updated 03/23/12. *jb

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that a vehicle crashed into the rear of his vehicle, causing him to be pushed into a preceding vehicle. the air bags did not deploy. the contact sustained injuries to the head, neck and back. the vehicle was destroyed and towed to a salvage lot. the contact believed that the air bags should have deployed due to the severity of the impact. the failure and the current mileage was 39,000.

When slowing down to a stop the car hesitates while idling and then when you start to press the gas pedal to go it hesitates more and almost stalls. the cooling fan seems to run excessively after turning off motor. *tr

Vehicle occasionally stumbles as if experiencing fuel starvation. seems to happen when vehicle is on an incline. if stopped, engine will quit when clutch is engaged. *tr

Vw has replaced control arm bushings and the new bushings have failed shortly thereafter. *tr

2010 volkswagon jetta stalled and would not restart. dealer found metal in the fuel system and replaced complete fuel system per vta case #[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Diesel engine high pressure fuel pump failed while i was trying to pass another car on the freeway. glow plug light when on and car immediately went into limp mode, dropping down to 35-40mph, making me unable to follow through on passing the other car and forcing vehicle behind me to brake. was able to drive slowly 1/4 mile to exit, where the car stalled and would not restart. towed to vw service center, where they found metal particles throughout fuel system. high pressure fuel pump had failed catastrophically, destroying fuel system and requiring entire fuel system replacement. *tt

This is a 2010 tdi wagon with the dsg automatic transmission. the transmission was a problem from the start being very jumpy starting off and stalling repeatedly in stop-and-go traffic. the dealer after numerous requests finally agreed to let me demonstrate the problem which i did. the dealer replaced the electro-hydraulic controller but then found the transmission had failed completely. i replaced the car with a 2012 model but with a manual transmission. the dsg is a dangerous transmission making the car operation erratic and unpredictable. *tr

This is the second occurrence in two weeks where my vw jetta tdi automatic (dsg) 2010 car with 58k miles stalled. i am original owner, have no previous issues with the car and have completed all required maintenance. symptom. shortly after starting car and commencing to drive, the engine sputtered and stalled with just over 100 ft of motion. i placed the car in neutral and with slight hesitation, the engine started and i was able to resume normal driving. in the first occurrence (approximately 1/5/12), the car was parked outside at work for 8 hours and the outside temp was in the low 30s. this stall occurred in the parking lot the second event (1/15/12), the car had been in the garage for just over 2 hours and the outside temp was 20. this stall occurred after backing out of the driveway onto residential street and stalled after commencing forward motion. *tr

The first time incident happened car almost stalled and check engine light came on an car had loss of power car was taken to cooley vw they told me at first that it was a tube from the turbo had to be replaced and the part was on back order so i called back a week later an then they told me that the emission system was plugged an it had to replace the whole exhaust system that took them a month to complete an they put 100 mile on the car because they couldn't get the check engine light to go out then they told me that the car need an emission ecm they repaired the car i picked the car up i didn't even go 1 mile from dealer an the car almost stalled on me again so i checked the fuel filter for my self and found that it was rusting inside filter housing an the housing was full of gold metal filling i replaced the 92 dollar fuel filter myself because the dealer didn't even check the filter the second time the incident happened i was driving down i91 in vermont an the car just completely died while i was driving at 68 mph i then had the car towed over 100 miles to capital city's vw they had told me that the exhaust emission were plugged an that they had to change the exhaust system again there was about 4000 miles on it since cooley did it then the dealer called me back an said that there was rust and the metal fillings in the filter housing again the filter barely 2000 miles on the filter capital city's then told me that the whole fuel system had to be changed they changed the tank pumps line injector rail injectors its been 2000 miles since they did that and now the car is acting up again it has almost died several time again i don't wanna take it back to dealer if they are goin to keep putting the same inferior part back on 3 times with in 10000 miles is ridiculous i am lookin myself for a pump that will work since vw doesn't want to fix it right. *tr

I have had several issues in the past month with my vehicle either stalling immediately after start (while clutch still depressed) or shortly after driving. volkswagen has identified this as an issue with the intercooler; there is a flaw in the design that is letting water into the air pipes which is collecting and freezing. three times this happened in traffic, one time while crossing a lane with oncoming traffic going 50mph. vw drained the intercooler two weeks ago and sent me on my way because the part is being redesigned and is on backorder. a week later my car failed shortly after leaving my driveway, stranding me on the side of the road. i had to have it towed back to my driveway. vw dealership and customer care were closed for the weekend. monday i had to take a tow truck ride 1.5 hours to the dealership. they've drained it again and want me to pick it up but have acknowledged the issue is not fixed. they acknowledge it is a known issue, it is a safety issue, the car is under warranty and yet they want me to pick up an unrepaired car because vw does not have parts to repair it. i live in vermont, the winters are cold, i can't risk getting into an accident because my car fails due to what vw claims is a known issue. *tr

2010 jetta wagon tdi (35,500 miles); wouldn't start in am before work. would crank but not turn over. had it towed to dealership. said "fuel was contaminated" and that the tech saw specks of something throughout the fuel system. they tried the line on me of "you must have mixed it with gas". i bought a diesel b/c i wanted to drive a diesel. i didn't mix them up. not to mention i had already drove through half a tank of fuel before this incident. vw agreed to warranty the repair however at $7500. what happens next time? am i out $8k? i have the top tier "platinum" warranty but will it be covered for "contamination?" my vw service dept couldn't (or wouldn't) tell me anything. i called vwof america customer service line to have a case opened or get any information. i was called back in 24hrs by a woman that said, "it's not vw's fault you need to call the gas station b/c it was contaminated fuel". i find it odd that vw is covering the cost yet it's "not their fault". what company honors a warranty when they are not responsible for the damage? so where does that leave tdi owners? are we supposed to carry around a chemistry set and test the fuel before we fill up? if i want to take a trip with my car i guess i can't now b/c i may not be able to find a "brand name" like shell or exxon. i think i have to sell the car. kbb trade-in is $20,000. i wonder what vw will offer me on a trade of my tdi...... my car is still in the shop a week later, i have a loaner, i'm terrified to pick up the car and tomorrow it doesn't start again. *tr

Tl- the contact owns a 2010 volkswagen jetta. the contact stated that that the fuel line and the fuel injector was cracked. the vehicle was taken to the dealer where repairs were made to the vehicle under nhtsa campaign id number: 11v490000 (fuel system, diesel) but the repair did not rectify the fuel line issue. the manufacturer was notified of the failure and advised the contact that they would not take the liability for replacing any additional parts. the vehicle was not further repaired. the failure mileage was 28,000 and the current mileage was 29,000. kmj

Vehicle quit on a main street going up a bridge rise. had he car taken to the dealer where we purchased from. service manager said there was a large amount of metal found in the filter element. they where sending fuel samples to vw for analysis. three days later they gave me a rental car for 10 days. they are replacing everything in the fuel system, including the tank. *tr

The high pressure fuel pump on my 2010 vw tdi failed on the highway causing a sudden loss of power. the vehicles was towed to the dealership where they confirmed that the injector pump was the problem. *kb

Accelerating at 40mph car began to run rough and lose power. engine glow plug light began to flash. car stalled and could not be restarted. car towed to hiley volkwagen in arlington texas. service department states that high pressure fuel pump disintegrated and that metal particles were found in the fuel lines. will be rebuilding the fuel system and replacing the fuel tank. *tr

Driving southbound on interstate i-75 at approximately 12:30am vehicle suddenly lost power and engine stalled out. vehicle was able to make it off interstate safely and coast to a stop five miles from our exit. vehicle would not restart at all, engine would crank over but not start. the vehicle was towed to dealership later that morning. this is the second incident of vehicle losing power and not being able to restart it. first incident was approximately six months prior to this one. there have been only two drivers for this vehicle and there has been no issue of cross contamination of fuels. the vehicle is a 2010 tdi jetta. *tr

First occurrence my wife was driving , she called me and said the car was going about 10 or 20 mph. i asked were there any warning lights on the dash that were on she said the service engine soon was on and that was all. she made it home , called the local dealership. we carried the car they said they changed the fuel filter. brought the car home ,it ran fine for a few days then the same thing happened again. the next day i contacted volkswagen assistance for them to tow it to the shop. the car was under the carport , i was going to push it out to go on the tow truck , but it started and ran fine with the exception of the engine light being on. the wrecker carried it to the shop. the dealership called me onjan. 03 2012 and told me the fuel was contaminated with water, and they would have to flush the system($500_+). they called back the next day and said they would have to replace everything in fuel system($8500 +). after some research my car is doing the same things as if the fuel pump had failed. this is a very common thing from what i"ve read on this motor . that's where were at now. *tr

Vehicle hesitates, usually at lower speeds, but sometimes at highway speeds, and stalled completely in intersections twice. initially this was most often on a cold start, within the first 5-10 miles, but not consistently. it might do it once a day, once a week, or once every two or three weeks. i believe the problem to be fuel system related and not transmission. i have reported the problem to dealer with each service call (3 so far, i have 20k miles to date). dealer initially suggested bad fuel and to buy only chevron, but there is no correlation between fuel source and hesitation, no evidence of water in fuel filter, etc., and i usually purchase chevron fuel. dealer reported being unable to identify the problem without "codes". vehicle hesitated again (11/25/11), within one block of driving after 20k service. i immediately returned to dealer, and they were still unable to diagnose. dealer has kept the car and contacted vw usa tech service, but remains unable to diagnose as of 12/2/11. my daughter purchased the same car 3 days after i bought mine and has the same problem (30k miles so far), but has not stalled in an intersection - yet. this is not our inability to drive a stick transmission - both of us have owned diesel jettas with manual transmissions for 10 years prior to our recent purchases. i contacted vw usa and have received the same message - unless they can diagnose a specific problem, there is nothing they can do, but they did suggest going to a different dealer. vw did perform a fuel line recall with my last service, but the hesitation remains. there are a number of reports of this problem on the web, but vw is unwilling to attempt any repair without a solid diagnosis. stalling in intersections and hesitation while driving are unacceptable performance for a car. period. i hope you can help. evenings or early ams are best time to call. *tr

While at the dealer for fuel pump failure the car was found to have another serious issue. there was a seal going in to the cowling that had leaked and caused a major amount of water to leak in to the cabin of the vehicle, right where the electrical components and fuse panel are. this caused major damage and the car to stall / not run due to the water damage. luckily this was found while the vehicle was not moving, otherwise the car would have stopped running due to volkswagen's error of not having a sealed access port to the interior of the vehicle. *tr

Driving in heavy traffic at 45 mph the car dash dinged, i looked down and immediately the car lost power. i was almost in multiple accidents as the car slowed rapidly without brake lights (the car engine stopped so suddenly that it took three or four seconds to comprehend the situation and activate hazard lights and take appropriate action) to warn other cars that i no longer have power. also, to try and move out of harms way was extremely difficult as the car had no engine power. the car was eventually towed to the dealer where they determined that metal from the fuel pump was in the entire fuel system. *tr

3 miles from home glow light starts blinking......not in limp mode i get home switch off wait.....take it for a quick spin no more flashing light or problem. next day drive 130 miles to portland no problem. i then start out for beaverton and the light starts blinking again turn off again starts no problem but then the light comes on again. i then take it to dealer they take a look and replace the tank fuel pump.... i then drive it back to portland no problem until almost at my hotel light starts blinking and limp mode. next day manage to just make it back to dealer they give me a rental and order in a valve or sensor not sure. car is ready late the next day so i prefer to pick up to sat morning.sat morning i get less than 1 mile from dealer and the warning lights starts again and limp mode take it back. following monday i get a call to order in some parts, next day i get another call that they are replacing the entire fuel system. replaced the entire diesel fuel system 26+ components under warranty. got car back on the 23rd of november 2011. *tr

Vehicle developed a fuel leak as a result of fuel rail failure of the parts recalled per volkswagen recall campaign number is 23j9/v5 & 23j8/k5. dealer performed recall replacing number 2 fuel line, but remaining oem parts of the fuel rail system now exhibit substantial corrosion, including visible rust and pitting. recall notice not yet received as off 56 days after recall was announced. *tr

2010 vw jetta tdi with roughly 35,650 miles. while driving up the on-ramp to enter the interstate, glow plug dash light came on and warned to "check engine now." within 20 seconds, the car lost all power, and luckily i was able to coast over to the shoulder of the interstate (with drivers flying by at 65+mph at 9:45pm). vehicle would not restart and had to be towed to the vw dealership. service rep claimed "fuel contamination," with metal shards all throughout the fuel system. entire fuel system has to be replaced ($10,000 repair) with equivalent, new parts. according to vw service technicians, the parts have not been updated despite vw's knowledge of this problem. as a result, "fuel contamination" could happen again, and the car could shut off while driving at any time without notice. this is a very serious safety concern. luckily, because i was driving at night, there was not a lot of congestion on the road. had this happened during rush hour, there very likely would have been a severe accident. vw claims the problem is a result of the poor quality of american diesel fuel supply, saying the tdis are designed in germany to run on 100% diesel that's found in europe. if this is the case, why are they selling german designed cars in the united states that doesn't have fuel supplies that are 100% diesel? volkswagen needs to issue a recall of the 2009/2010 jetta tdi. *tr

I was exiting the freeway when my car lost power..the glow plug light started flashing and the service engine now light came on...car ran for maybe another 2 mins at the freeway exit light then died as i made my way to the other side of the road...i opened the fuel filter canister before i towed it to vw..i found the fuel filter to be full of metal shavings..no rust or cloudy fuel...just metal shavings vw dealer claimed the high pressure fuel pump failed and contaminated the entire fuel system. this is a major design flaw!!! *tr

Car engine died on the highway. coasted to side of road. high pressure fuel pump failure. entire fuel system being replaced. metal shavings throughout fuel system. *kb

When sitting on a uphill incline preparing to merge into traffic i pressed on the accelerator and started rolling backwards. the transmission finally took hold after the pedal was pressed a number of times to the floor. this is a safety issue! i have read online forums and numerous complaints have been filed. the transmission has a stalling problem. i bought the auto new. as of my knowledge now there is no recall,however this is a serious defect!!! *tr

Noticed diesel leakage around the second valve of my tdi engine. none of the other valves on the 4 cylinder engine demonstrated leakage. no cracking of the fuel lines. *tr

While driving through a busy downtown, our car suddenly lost power and would not restart. it was towed to the nearest vw dealership. the next day, we were told that the problem was related to a failure of the high pressure fuel pump. the service manager said the fuel pump had "come apart" and sent metal shards throughout the entire fuel system. when asked why this would happen he stated that "it wasn't the kind of thing that you could have done anything to avoid or prevent". at the time, we were not aware of the federal investigation and did not ask any further questions. the car was at the dealership for 5 business days and most of the fuel system had to be replaced (filters, pipes, hoses, pump, fuel distributor, etc.). when we tried to get more information from a corporate customer service representative later in the week (after we learned of the investigation), he denied any problems with the fuel pump but did say that our failure appeared not to be caused by contaminated diesel. he refused to comment further on the situation and would not tell us whether or not the pump had been redesigned since our vehicle was made. when we picked up our car the service manager was also "unsure" whether or not the pump had been redesigned. needless to say, we are still very concerned about the safety of our car and we?re thinking about trading it in. it was a very frightening and frustrating experience. *tr

Tl* the contact owns a 2010 volkswagen jetta sportwagen tdi. the contact stated that while going uphill, the vehicle stalled without warning, followed by the battery light illuminating on the instrument panel. the dealer was notified, but was unable to determine the cause of the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 22,000.

High pressure fuel pump failed during routine driving in a residential area. car was able to cost to a safe location away from traffic. *tr

Tl* the contact owns a 2010 volkswagen jetta. while driving approximately 50 mph, the vehicle suddenly stalled. the vehicle was towed to the dealer where the technician stated that the high pressure fuel pump would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 30,000. updated 12/16/11*lj updated 01/20/12

When accelerating from a quick stop the car sometimes experiences a delayed response. the car will begin to accelerate at a crawl (as if i only let off the brake) even though the pedal is pushed to approximately 20% then will suddenly accelerate as if i pushed the pedal to 80% sometimes causing the tires to slip. this unexpected/undesired response makes the car appear to other drivers as if it is not proceeding through the intersection which leads them to start to proceed and then it quickly accelerates. to try and prevent this i am forced to push the accelerator pedal to 20% or so and then quickly reduce it to 5%. additionally when slightly letting off the accelerator (less than a 5% change in accelerator position) while driving at highway speeds the car will suddenly lose power as if it was shifted into neutral then will resume normal operation. this reduction in power last for less than a second and as the car is well into its top gear and is not asked to quickly accelerate does not make sense. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle was burning more fuel than normal. the contact discovered that the vehicle was leaking fuel. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the fuel line where the fuel circulation failed. the failure and the current mileage was 44,000. the consumer stated the manufacturer sent three notices that the vehicle was included in the recall. the vehicle was repaired in october 2011. updated 01/04/12

Motor lost most power but was able to go 10-15mph to get to end of trip. check engine light came on and glow plug light flashed on & off. called vw and they scheduled appt for next day, said it was ok to drive in. began drive home on major city street. while driving, the engine died and would not restart. car stalled in left lane blocking rush hour traffic. the driver of the following car was able to stop traffic enough to allow us to push the dead vw off the road to the right. cars were attempting to pass us as we pushed it to the side. called vw and they sent a tow truck. diagnostics the next day found metal in the tdi diesel high pressure fuel pump. fuel system is to be replaced under warranty. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact was driving 50 mph when he was involved in a three vehicle crash. the contact crashed into the rear of one vehicle and another vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belts failed to restrain the contact. the contact was thrown into the steering wheel and sustained injuries to the head and chest. the manufacturer was contacted and advised that the air bags were not to deploy because the sensors were not activated. the failure mileage was 32,000.

09/29/11 4:30 pm 2010 jetta 14,734 miles od. just cut off at 50 mph in traffic. started to loose power then it cut off. then all [xxx] broke loose. it ( baby car) cut of without warning. looked down , saw @ glow plug light@ flash then coasted over to the side of the road. took vw tow 1 hr to arrive (kids were in the car i was blocking the bus lane). it cost me $ 20.00 worth of crap at rite-aid to sooth the beasts, kids while waiting. i called cerritos mckenna vw and tim (my reg service writer) said he knew what is was and it rarely happened it is the fuel pump explodes and sends metal chips throughout the fuel system. he said he would wait for us. when i got there[xxx] (my reg guy) was gone , no where to be found. henry (new guy, i think/know i have bra's older then this kid) helped me out and said. oh yeah ,this happens all the time a design flaw on the tdi's and they know all about it. i will take 3 days to get the parts. first, he tried to say that it is because i had it serviced it somewhere else. wrong looked at the records i have only had it worked on at cerritos mckenna vw and further more i have had the oil change every 5000 no matter what. i only by diesel at shell / union 76 and no one else drives baby car , not even the hubby. he hates the car maybe he knew something i did not but i will not let him know he was right.. never...this car hogs up the garage, now she is in the car port status no longer baby car but jetta car or bad car. cerritosvw mckenna has had baby car 7 days and counting. you mark my words if this car dies one more time i will dump it at carmax. i will lower and drive the grand caravan 2007 (no problems ever). i spent 35,000 on this baby car aka jetta wetta and only have 14,743 miles @@on it. that is what makes me mad and then it is made in flipping mexico. this is not a daewoo. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Imploding high pressure fuel pump. *tr

Front doors do not lock manually or automaticlly. *tr

Dsg mechatron unit failure: vehicle had multiple check engine light displays. the light would come on, then go off for some time and the dealer kept telling me it was probably a gas cap issue. finally after about 4-8 times of this happening i advised the dealer i was brining it in to get looked at. dropped the vehicle off on sept 8th and they have no idea when the part will come in. have said it may be november 7th, but that is not guaranteed. this vehicle had changed gears while my wife was driving and almost made it uncontrollable for her and it is not safe. *tt

Vehicle stalled in right lane of traffic and would not restart. location had no shoulder and did not allow vehicle to be moved out of traffic. towed to dealer and told that the high pressure fuel pump had failed and that a common cause was gas in diesel. our other two vehicles are also diesel so we are used to selecting diesel fuel. (later test by dealer showed no indication of gas in fuel) there was an crash involving two other vehicles trying to get around our disabled vehicle. i did not know if this counted as a crash above. *tr

Driving approximately 25 mph, engine stalls, will not restart. according to dealer it in a in tank fuel punp issue requiring the entire fuel system to be replaced. the fuel tank was approximately 1/4 full (had run through 3/4 of tank). no fueling errors. 2010 vw jetta sportwagen tdi. vehicle showed no warning signs. no sputtering, no lack of responsiveness, etc. prior to failure. *tr

During second vw dealer service at approximately 9,000 miles , check-engine light went on during the process, tech read code as a failure in a secondary air-flow sensor, part was replace and the light was off. at third vw dealer service at 17,000 miles, approximately one week after the service, the check-engine light went on at start-up. checked gas cap, re-seated and light did not clear. as of this report problem coded: p2431, p2433, secondary air injection pressure sensor circuit out of range, a quick google search revealed similar errors in conjunction with oil and filter changes.

High pressure fuel pump failure per dealer. *tr

The vehicle experienced a sudden loss of power while driving on the interstate at 75 mph. the sudden loss of power was accompanied by an audible warning chime with a flashing glow plug indicator which lists as an engine malfunction in the manual. 1-2 miles later, the vehicle stalled and was steered to the side of the road to avoid collision. 3 attempts were made to restart the vehicle with no success. vw roadside assistance was called. 1 hour later, the tow truck arrived to tow the 2010 vw jetta tdi to the vw dealership. this was after hours and the dealership was closed. the vehicle was left at the service department. the key was left in the drop box with detailed explanation of issue on provided envelope. the dealership called the next day and reported the problem was a failed high pressure fuel pump and that the entire fuel system would have to be replaced due to possible metal contaminants throughout fuel system. the vehicle is still at the dealership for approximately 1 more week of repair. so far the estimate on the repair is around $8,000. which is covered under warranty as the vehicle only has 15,000 miles on it. *tr

I was driven up a small hill going about 20 mph and as i was coming to a stop sign the engine stalled. there was no apparent reason for the stalling. i lost power completely and there was no way that i could restart the car. i knew that it was not electrical because i was able to put on my flashers. *tr

I have a 2010 volkswagen jetta and i noticed excessive brake dust forming on the rear wheels and occasional squeaking. i brought it to the dealers attention at my first scheduled maintenance of 10,000 miles. i was told nothing is wrong. at the next service interval,20,000 miles i was told i need new rear brakes. i know that generally, 65% of the braking is done with the front brakes, thus usually making the front brakes needing replacement 2 times before the rears. volkswagen seems to think my claim is unjustified, although i have found many blogs online of people stating the same issues. i believe the emergency brake is too tight or there is a flaw from the factory. i also believe that this creates unsafe driving conditions, possibly for many unaware consumers, that should be made into a recall before major damage is done. *tr

While driving at 35mph, car stalled out. battery light flashed, radio etc stayed on, but car had no power at all. rolled to next intersection, turned car off, and restarted it. took it to dealer, they said it was a software update, which they then performed. aug. 24 exiting i95, 65mph, same thing happens, i pressed the gas and the engine was totally dead. lights and radio stayed on. once again i rolled to a stop, and restarted the car. took it to the dealer, they kept it for an hour and said there was nothing wrong with my car. so i took it to another dealer. after having my car for a week they were able to duplicate my problem. their computers were hooked up to my car at the time, and showed no faults. so they were back and forth with vw tech support, and they are flying in an engineer, and they think it might be the steering control module malfunctioning. they have had my car for two weeks now, i have no idea when it will be fixed, if ever. *tr

Took my car to get the oil change and was told i have a fuel leak. looked up car online at safecar.gov and saw the 2010 jetta has been recalled for: power train:automatic transmission/ fuel system, gasoline:delivery:hoses, lines/piping, and fittings. having a fuel leak is more than draining on gas mileage it is a fire/explosive hazard. on the website it states: consequence: if chafing occurs, there is the potential for a fuel leak to develop. fuel leakage, in the presence of an ignition source, could result in a fire. i am having issues with the fuel leakage and need my car recalled or fixed by the manufacturer. http://www-odi.nhtsa.dot.gov/recalls/results.cfm thank you *tr

The vehicle glow point warning light started flashing and vehicle lost power. restarted and drove home with no further indicator lights. restarted the following morning, check engine and glow point warning lights illuminated (glow point was flashing). car lost power to the point that when the tow truck came the car could not climb the ramp under its own power though engine was running. vw dealer reports that fuel pump disintegrated and sent metal fragments into fuel system damaging components of system but not entering engine. *tr

While traveling at 70 mph on cruise control glow-plug light flashed solid, complete loss of power, engine stalled, and no restart. dealer stated catastrophic failure of the high pressure fuel pump contaminated entire fuel system and would need to be replaced.

Vehicle was going at 25 mph when it started losing power. it stopped barely few feet after the intersection. engine would not start. vehicle was towed away to the nearest vw dealership. after investigation dealership says that they found traces of gasoline in the fuel pump and gasoline has destroyed the fuel system. i showed them my last three receipts as proof that i always put diesel in the vehicle. car is at the dealership since 01-aug-2011. they said they have to replace the whole system. initially they have quoted about $4800 + labor but later on they agreed to fix it under warranty , car is only 18 months old and has 1800 miles. i am concerned that this may happen again as i still would end up going to the same diesel stations for filling and if they are contaminated as dealer says i may end up with a dead engine again.

Dead pedal - hesitation - stalling. absolutely no throttle response when trying to pull out into traffic. you press the pedal and there is nothing there. stop and go traffic on the expressway or stopping at an intersection the car stalls. also have experienced surging at highway speed as if the fuel supply is cutting out. we recently returned from a trip to portsmouth nh. we were in six lanes of stop and go traffic on i-95 and the car kept stalling. when you would depress the gas pedal to continue moving there is no throttle response. we parked in the portsmouth municipal garage. as we ascended through the garage looking for a parking space [incline position] about 5 mph, there was no throttle response. the car would not move. i had to continue to feather the pedal to pull into a parking space. we now have 20k miles on the car and have had the car looked at 6 times at the local vw dealer with no fix. the car has serious throttle issues and has become dangerous to drive. please note to numerous to mention vw tdi hesitation issues on many web forums. someone is likely to get seriously injured or killed with this problem that vw must know about. please advise !!!!!

Airbag error light. *tr

2010 tdi jetta sportwagen stalled on deceleration lane, exiting highway. *kb

My partner was driving on a curbed 4 lane road with bike lanes at 40 miles per hour when the engine sputtered and quit immediately. would not restart. left sitting halfway in the right lane and halfway in the bike lane. had to be towed to dealer. dealer found catastrophic failure of high pressure fuel pump sending debris into the entire fuel system. still 2000 miles within power train warranty at 34,000 miles. entire fuel system replaced under warranty. *tr

I have a 2010 vw jetta tdi with dsg automatic transmission. vehicle has 15k miles on it thus far. when pulling out onto a street from a complete stop there is a definite and hazardous hesitation before the vehicle will move forward. this issue existed since the car was new. sometimes the hesitation is very short before the car will move, other times it takes the car a moment as if the car has to "think" about what it is supposed to do. when i push the accelerator pedal the car just sits there! the longer hesitations are fairly frequent and are a danger to other vehicles, my family and myself. i don't trust this car to be able to quickly move out of harm's way in an emergency and also don't trust it to pull onto a street in front of any other vehicle no matter how far away the other vehicle is down the road. it's just not safe to do so! vw should be forced to address this problem and provide a fix for this common issue and complaint that can be read about on various vw forums all over the internet. no injuries yet from this issue with my vehicle because i know better than to try to pull out into oncoming traffic. *tr

Tl* the contact owns a 2010 volkswagen jetta diesel. the contact stated that while driving approximately 10 mph, the vehicle suddenly stalled without any warning. after waiting a few moments, the vehicle was restarted. the vehicle was inspected by an authorized dealer and they stated that they were unable to diagnose the failure. the manufacturer was notified and the contact was awaiting a response. the failure mileage was approximately 44,100.

2010 volkswagen jetta. consumer states knocking noise by gearbox while driving *tgw the consumer was informed the clutching system needed to be replaced. the consumer stated he had to wait two months for the part. the consumer stated three to four days later, after the vehicle was fixed, the noise resurfaced. the part was replaced again and the same noise returned.

The following event occurred on 22 july 2011 in a 2010 vw jetta tdi with the dsg. weather was sunny, clear and approximately 94 degrees. time of day was 1630 hours. i was leaving work and i attempted to enter the interstate to go home. i pressed on the accelerator to merge into traffic. when i pushed on the pedal, the vehicle would not increase speed and the "check engine - service now' message appeared in the multi-function display. also, the glow plug indicator was illuminated. i pulled to the shoulder, turned off the vehicle and checked under the hood and under the body. nothing appeared out of place, broken, leaking or any other symptom which would be unusual. i closed the hood, entered the vehicle and restarted it. it started and idled fine. no warning messages or indicator lamps appeared. i put the car in gear and merged into traffic. after driving approximately 1 or 2 miles, the "check engine - service now" message reappeared and the mil lamp was illuminated. also, the battery light came on and the engine immediately stalled. i coasted to the shoulder and parked the vehicle. it would not restart. again, i exited the vehicle, checked under the hood and under the body but there were no signs of anything unusual. this was the first time this issue has occurred. the vehicle is currently at the dealer. the diagnosis is the high pressure fuel pump (hpfp) failed and cause metal shavings to be sent throughout the fuel system. the dealer stated they are waiting on the volkswagen technician to inform them on the correct parts to order. *tr

On july 21 at approx 1730hrs while driving less than 15mph the engine shut off and had to pull over with no engine. i pulled over and the engine would not start in neutral but had to start with the engine in park. the vehicle is a 2010 vw jetta diesel. vehicle was checked by the vw dealer on 7/23 and no codes could be found and they indicated nothing was wrong. called you complaint office 8/8 and odi # 10417948. *tr

Was traveling on a city block in san francisco when the engine light went on. there was a slight power surge but no stall. driving into the next city block the car completely died and i pulled over to curb. unable to start again. car was towed to vw dealer. was told the fuel pump in the tank had malfunctioned, and contaminated the fuel tank. entire fuel pump, tank, system is being replaced under warranty.

Tl* the contact owns a 2010 volkswagen jetta sportswagen. the contact stated that the high pressure fuel injector pumped failed, causing the vehicle to stall. the failure recurred repeatedly. the vehicle was taken to an authorized dealer and the vehicle was repaired. the manufacturer was notified. the failure mileage was 9,000 and the current mileage was 51,000. updated 9/13/11 *cn updated 2/22/12 *cn

2010 vw tdi jetta wagon i own a 2010 vw tdi jetta wagon and early jan/feb i smelled diesel fuel coming into my car (the car at the time had 8,000 miles). also, i noticed diesel fuel dripping on my driveway. i reported the incident to the dealer, where they first advised that the fuel injector needed to be tightened. the next day same problem persisted. they replaced one of the injectors. the smell continued until i instructed them to order a new hood insulator cover and engine cover (both were saturated with diesel. my car was at the dealer for close to three weeks between all three visits. my concern is that the other three injectors have the same issue and this will occur again. *tr

Tl* the contact owns a 2010 volkswagen jetta. while driving approximately 5 mph the contact was involved in a crash. the vehicle was struck on the front and rear drivers side door. the seat and curtain air bags deployed. the contact was able to drive the vehicle from the scene. a police report was filed. the contact went to the emergency room because he suffered a slight loss of hearing, sensitivity, and ringing in the left ear caused by the deployment of the curtain air bag. the emergency room physician advised the contact that within a few days he would feel relief. the contact continued to experience the symptoms and notified a doctor who diagnosed the symptoms to be caused by tinnitus and hyperacusis. the contact continued to receive treatment. the vehicle was not repaired. the approximate failure mileage was 24,000.

After reading some articles regarding possible problems with the fuel pump on my 2010 volkswagen jetta tdi, i realized that i may have had several related incidents. on two separate occasions over the past three months, the engine has mysteriously stopped as i slowed down at an intersection, then had troubles maintaining idle for several miles thereafter. it has been ok for the past few weeks, but now i am worried now that i understand a larger problem may be brewing... *tr

While driving my dealer maintained 2010 volkswagen jetta tdi the glow plug and engine lights began flashing and the car was unable to accelerate. the engine died and would not restart when stopped in a l turn lane. to get the car off of the road i had to coast across 3 lanes of traffic and roll into a gas station. thankfully it was a saturday morning and traffic was minimal. the car was towed to the dealer. monday the dealer called to inform me that the high pressure fuel pump (hpfp) disintegrated leaving metal shaving throughout the entire fuel system. consequently, the whole fuel system would need to be replaced. fortunately, the car has 33k on a 36k warranty, otherwise the repair could cost from $7k-$9k. *kb

2010 vw jetta tdi. check engine light came on, vehicle lost power. i was able to safely pull into a shopping plaza. dealer diagnosed as hpfp (high pressure fuel pump) problem. apparently this is happening a lot: http://forums.tdiclub.com/showthread.php?t=299854 car is currently at the dealer, estimate is 7-8 days for replacement of the fuel system. *tr

2010 my vw jetta sportwagen 2.0l tdi (diesel, manual transmission) after i took my vehicle for it's scheduled 30k mi. serviceback in 06/2011, i looked in the engine bay to wipe off any possible spillage, when low and behold i spot what looks like leaking from where the injectors meet the valve cover. i posted my findings on an internet forum (http://forums.tdiclub.com/showthread.php?t=320136). today, when i went to another internet forum, a member posted about 2011my's having the same problem as i encountered (http://forums.vwvortex.com/showthread.php?5392651-if-you-have-a-tdi-jsw-you-might-be-leaking-fuel-%28specially-2011-models%29.&s=be0d20e1355e3991aa5d443bc4f3604c). there is already a defect investigation summary with the nhtsa (http://www-odi.nhtsa.dot.gov/cars/problems/defect/defectsummary2.cfm?inv_id=22524&type=vehicle&typenum=1&cmpt_id=158&prod_id=954770&make=volkswagen&model=jetta%20sportwagen&model_yr=2011). would it be possible to reopen the investigation/add 2010 my's to the defect investigation? thank you *tr

Traveling on interstate at about 65 mph when started losing power and the glow plug light started flashing then a complete stall. car is still in the service dept at vw. vw stated they are not quite sure what is wrong but suspect it was fuel related ("metal shavings in the fuel"). said they were sending it off for testing and maybe a week or two before they know something. *tr

We purchased a 2010 volkswagen jetta sportwagen tdi in july 2010. on july 21, 2011, the vehicle was given its first service at a volkswagen dealership in madison, wi. the next day, july 22, 2011, the car was to be driven from madison, wi, to nashville, tn. just past urbana, il, the vehicle began to overheat, increasing to 190 degrees. in addition, the acceleration ability began decreasing until the vehicle would not go more than 72 mph. the check engine light came on and began flashing. driving the vehicle became dangerous, and the vehicle was driven into a rest stop and turned off. volkswagen roadside assistance took the vehicle to the nearest dealership which was in urbana, il. o'brien volkswagen determined on july 23, 2011, that the fuel pump located in the gas tank was not operating properly. the replacement tank/pump has been ordered and is scheduled to be replaced in the vehicle on july 26, 2011. we found that this complaint has been made by others, and we hope that this will become an official recall. if it had been under recall when the vehicle received its service on july 21, the part(s) could have been replaced at that time, and the dangerous driving conditions could have been avoided. *tr

Our 2010 vw jetta tdi sportwagen unexpectedly stalled shortly after starting last night. the battery light went on, i then turned keys off and on and it was fine. saw that there were other complaints, so wanted to add mine. *tr

As i was driving on the highway and i was about to shift to a lower gear to slow down, the engine stalled and died. luckily i was able to come to a complete stop, and restarted the engine again. i drive a diesel manual transmission engine.

Unexpected acceleration on cruise control. when the cruise control is set, pressing the 'coast/decelerate' button several times causes the cruise control unit to jump by several mph, i.e. accelerate. example: cruise is set at 55 mph. press the coast button three or four times (car should decelerate by 1 mph for each press of the button), the cruise speed will set at a higher speed, such as 58 mph. this can be observed by looking at the display which shows the speed at which the cruise control is set, as well as the acceleration of the car. this behavior can be easily replicated and demonstrated, though it does not occur every time. this has been observed for the past several months. *kb

My 2010 vw jetta sports wagon with the dsg automatic is currently having a severe hesitation when starting from a stop. i let off the break and step on the gas and it does not move for a second then lurches forward. this is dangerous when pulling out in traffic. it seems as the car drives longer it get worse. the car has stalled during this hesitation as well. when it stalls you have to put the car in park then turn the key off and restart the car. this is a very uneasy feeling while at an intersection. the car also lurches forward when coming to a complete stop, this has almost made me hit a car in front of me. this is a daily issue. *tt

Brakes on 2010 volkswagen jetta sportwagon tdi wearing unevenly. 90 % front brake pad left and 15% pad left on the rear. volkswagen shop reports to me this happens all the time and is normal. volkswagen shop manager states it is due to undersized rear brake pad causing it to wear out quickly. manager also agreed that 8 or 9 sets of rear pads to one set of front pads is about the correct ratio. premature pad wear out can cause loss of rear wheel breaking resulting in loss of breaking and may result in accident due to longer stopping distances. *tt

Vehicle stumbles usually within the first couple of miles of travel after starting the vehicle. usually occurs during mild acceleration and around 30-45 mph. vehicle does this very often. i have read much about this problem on line and have been waiting to hear about a fix for the problem. sounds like vw has still not offered up a solution to the problem after many months so i now wish to file this complaint. i had conversation with vw in which i was told that this is a diesel "personality trait". well i believe this personality trait may also be responsible for several occasions of stalling of the vehicle when taking off from a start. the so called personality trait can occur when you are engaging the clutch from a standing still position. if this happens it causes the vehicle to stall. this is not safe. if true however i have no way to prove it. the only proof that is repeatable is the stumbling issue.

My vw jetta tdi stalled while coming to a stop sign after the clutch was depressed. it did this occasionally during the first year of ownership. after a year of ownership and a dozen or so incidents, the car started to stall multiple times during a one half-hour commute. twice recently, once on my way to work and once on my way back, the car stalled two and three times respectively. it even stalled on the highway going 65 mph when the clutch was depressed. usually, it stalls when coming to a red light or stop sign when the clutch is depressed in order to take the car out of gear. at 12000 miles, the engine light came on and off a few times and then remained on. the diesel particulate filter and egr valve were replaced which is highly unusual for a car with such low mileage. also, after my 20000 mile service the engine light went on again and the dealer replaced the #4 exhaust gas temperature sensor. before the 20k service i had called the dealer the day i stalled 3 times and reported my engine light went on. i went to the dealer a few days later, thursday, for the service and the light had gone out by then. the dealer said there was a software update for the ecm to be done in addition to the regular service. i left the dealer after the 20k service only to have my engine light go on again and the car stall again. so i went back to the dealer and that is when they changed the #4 exhaust gas temperature sensor. it did not sound to me like a proper fix for this problem as i believe it could be either an electronic glitch with the ecm or other electrical components or some fuel system problem whereby fuel flow is interrupted when going from load to no load scenarios, i.e. clutch engaged. anyhow, i stalled again two miles from the dealer from which i had driven. the dealer says they can't duplicate it or find any codes related to it. they will call vw again.

My 2010 vw jetta tdi has had 5 episodes of stalling (actually it does not stall in the normal sense of the word, the engine just stops running). in all 5 incidents the car needed to be placed in park, the ignition needed to be turned off and then the car could be restarted and ran normally. in 4 of the incidents it was either raining or had just recently rained. the 5th incident had high humidity. the o2 sensor has been updated twice. the first time as a response to the problem, the second time as part of normal maintenance. *tr

Headrest is very uncomfortable to the point where i reversed it which makes it very unsafe. in the normal position it causes significant neck pain. please change the safety laws to the old version for headrests. my 2000 volkswagen jetta had very comfortable headrests. *tr

2010 jetta diesel automobile. problems with engine stalling and/or power down problems. almost hit by another vehicle in a left hand turn twice because vehicle stalled. we have returned it to the dealership several times, but they deny anything is wrong. it does not happen all the time, but very frightening when it does happen. we purchased the car in dec 2010 and it has happened 16 times, 8 in major traffic. *tr

The car chronically stalls in first or second gear in stop and go traffic, at very slow speeds or when coasting. when giving it gas and letting out the clutch, it just stalls with no warning. have spoken with other jetta tdi owners and they acknowledge same problem

I want to make sure my vehicle is included in nhtsa investigation ea11003 - volkswagen diesel high pressure fuel pump failures. note: vw uses a foam cup test to verify presence of gasoline in the diesel fuel. biodiesel will melt foam the same way gasoline does so the foam cup test will show the same results if the diesel fuel in the vehicle contains biodiesel. most all stations in illinois sell biodiesel because of state tax incentives. i explained this multiple times to my dealer but they wouldn't listen. they wanted me to pay $200.00 to send the fuel to an outside lab for testing so i turned the issue over to my insurance company. final billl was $10035.77 of mostly unneeded parts for the repair because there was not gasoline in the fuel. i have a receipt showing what pump i filled up from and a letter from the illinois department of agriculture stating they tested the diesel fuel from the pump i filled up at and it tested within compliance. i filled up three days prior to the pump failure and the engine was running perfectly up til the failure. the only thing i wondered about is the cooling fan wasn't running and it was 94 degrees out that day. the dealer was useless and dismissed everything i said claiming i put gasoline in the car. i am the only driver in my household who had ever fueled it up and i know for a fact i had not ever put in the wrong fuel. i feel i am owed compensation from volkswagen for the way i was treated and the fact i was not given a loaner vehicle per the vehicle warranty they did not honor on the repair. my jetta was brand new - only 3236 miles on the odometer when the pump failed. there are multiple reports of this problem all over the vw tdi forums on the internet. i wasn't the first one this happened to and there have been more since. please help protect consumers from being put in the unnecessary position of fighting a huge company. i would be happy to share my documentation so you really should be contacting owners for more info. *tr

Car nearly stalls, and then when stepping on the gas, the rpm rises really high to 4000 rpm, then the gear shifts into 1st causing the car to dangerously lurch forward. this can cause a collision. it also has a very noticeable delay to shift out of neutral to 1st gear, so when making a left turn at an intersection, this can be dangerous as well. the car has been in the shop twice for the same problems. this will be the third attempt to fix the problem. *tr

I have experienced numerous stalls when accelerating from a stopped position. it is usually when the vehicle is warmed up and often when the outside temperature is over 80 f. *tt

I had come to a full stop and was idling at a red light in a busy intersection when the engine stopped suddenly. no misfiring or rough moments before stopping, just a sudden cut off. i put the engine in park and tried restarting the engine. no success. i put the engine in neutral and got a push to the side of the road. tried starting the engine several times, in park, with no success. vw called a tow truck. before accepting a tow i turned the ignition fully off and tried restarting the engine. this time it started. i cancelled the tow. car is running normally again. this sudden stopping of my engine happened one other time when the car had about 4000 miles on it. i was pulling out of a parking place and the engine shut off as i was pulling forward after just having put it in drive. i restarted the car and a few seconds later the engine started misfiring, but only for a second. then it ran fine. no further mishaps until may 17, 2011 at 17,500 miles. i notified vw of the mishap when i took it in for it's first check-up. vw said they didn't find anything wrong and didn't know why it happened. i currently have a call in to vw again, but have not yet heard back from them.

The mechatronic unit on the dsg failed causing the transmission to lurch forward when in 1st gear, and remaining in neutral for an extended period which is not normal. this is a safety issue as it can cause an accident in the failure to clear an intersection especially making a left turn, and potentially cause rear ending another vehicle and or causing unexpected acceleration. right now, the vehicle is in the shop waiting for a whole new mechatronic unit to be replaced. currently waiting on order. the vehicle is covered under warranty as it only has 7k miles on it. *tr

Tl*the contact owns a 2010 volkswagen jetta. while driving approximately 20 mph the vehicle lost power. the contact noticed the glow plug warning light illuminated on the instrument panel. the contact was able to drive the vehicle at a low speed to the nearest dealer. the technicians stated the fuel pump, the injectors, and fuel lines needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 21,000. updated 07-06/11 *bf updated 3/1/12 *cn

No events leading up to failure. bubble in sidewall. tire replaced. *tr

I pulled into a parking spot , took my foot off the gas pedal to coast in and applied the brake (approx 3 to 4 mph). the engine revved and accelerated. the car lurched forward. i pushed the brake pedal as hard as i could. the car moved approx 6 feet and over a 6 inch curb. suddenly the engine returned to normal revs. luckily there was only lawn in front of me or i would have done significant damage. strangely the car radio changed stations at the exact same time of the acceleration. the engine type is the vw diesel tdi with automatic transmission. *tr

Jetta tdi stalling. *tr

On may 8,2011 my 2010 vw jetta tdi diesel shut down completely as i was driving at a speed of 40 miles per hour. after the car came to a complete stop, i waited a few minutes and the car started. this incident has happened at least 6 times prior to this complete shutdown of the engine. this problem started in the first thousand miles of use. the other 5 incidents just involved the car stalling for a few seconds and then started working again before the car completely stopped. the car has been fully maintained by the vw of old saybrook dealership in ct. the car has approximately 12,000 miles on it. the car was just brought in for its 10,000 mile maintenance check a few months ago bad fuel is not the case as i go to the same station and continued to do so for as long as i have had the car. i bring my 2004 diesel tdi there and have never had a problem at all. this is definitely a safety issue as i do a lot of highway driving with this car. *tr

I purchased my 2010 jetta tdi new at the end of september 2009. it is a manual transmission. i'm a pretty conservative driver and attempt to maximize my mpg. each day after the vehicle has been setting overnight and is cold, i start up and drive to the store, a 4 mile drive, the engine will pause usually within that 4 mile drive. sometimes it is a short jerk and sometimes it is a greater jerk. other times it will happen on the return trip home. but it'll happen only once until it sets and cools off. i have had it in the shop twice with no help. my research finds some problems with the high pressure fuel pump which may be the issue, but i haven't been able to talk to vw america to see if they will confirm or deny this. this problem has happened since i've had the vehicle. it has 6,500 miles on it and i'm hoping to get it fixed before the warranty expires. not sure what will happen when the mileage gets higher.

Tl* the contact owns a 2010 volkswagen jetta. while driving approximately 10 mph, the vehicle stalled. the contact restarted the vehicle but the failure recurred within a few minutes. after the second failure, the check engine light was illuminated. the vehicle was towed to an authorized dealer where the contact was advised that the high pressure fuel pump exploded and sent metal fragments into the engine. the vehicle was not repaired. the failure and current mileage was 37,700.

Jetta tdi diesel engine stall preceded by glow plug alarm and subsequent check engine light display. the car could be restarted after several tries and driven very slowly as the engine was extremely sluggish. this was the second time this failure occurred, the last being in november 2010. the first failure was corrected by a software update. in this second failure, the dealer said they found metal filings in the fuel system and they will replace all components in the fuel system and send the parts including the remaining fuel to germany for analysis. gas was suspected in the fuel, but ruled out by testing at the dealership. the dealer says vw does not know what the problem cause is and they have had similar failures in other jetta tdi's. *tr

Vehicle, a 2010 volkwagen jetta sportwagen tdi diesel model with about 2500 miles on it (nearly new) stalled in busy traffic leaving my wife stranded. vehicle had failure of high-pressure fuel pump, reported by many owners of recent volkwagen tdi models.

We have 2010 vw jetta tdi and we have the stalling problems. it started about 3 months after we bought the vehicle. in ca highway traffic i had the car stall on me 15 times, i was wreck by the time i was able to exit the highway. i refuse to drive the car anymore. it has been to the dealership now 6 times to fix the problem and they keep giving us all these stupid reasons and then tell us they can't duplicate the stalling problem so they can't fix it. i just want the problem fixed and i am tried of getting the run around with volkswagen on this. obviously there is a problem with these cars. we take it the dealer it runs great for about 2 days and then the check engine light comes on and then 4 hours later the glow plug light comes on and back to the dealer we go with nothing in the end. they keep telling us it is electrical nothing to do with the fuel problem. it is extremely frustrating that volkswagen won't do anything about this problem. *tr

Tl* the contact owns a 2010 volkswagen jetta dti with hankook optimo h725a tires, line size p205/55r16. the contact stated that the vehicle was taken for a tire rotation when he was informed that all four tires were coming apart at the side wall. two of the tires were replaced and the vehicle was taken to the dealer for further inspection. the manufacturer was contacted but he was unsuccessful in speaking with someone. the vehicle was repaired. the failure mileage was 42,125 and current mileage 42,200. updated 5/24/11 *cn the consumer was informed all four tires showed signs of deterioration. updated 06/03/11

My 2010 volkswagen jetta sportwagen has stalled two times since new. i am concerned it is the faulty fuel pump that you are investigating. i am stationed overseas with the us government in europe and have recently brought the car with us to denmark. it was purchased new in may 2010 from a pittsburgh, pa vw dealership. i am very concerned of a complete failure while driving at higher speeds. the car has only stalled while coming to a stop. *tr

2010 jetta sportwagen tdi; vehicle lost power but continued running. dash warning lights(glow plug lamp flashing) were illuminated. dealer stated fuel contamination. fuel tests, by an actual fuel lab, show fuel in the system met all astm standards for diesel fuel oils. premature failure of the materials which compose the fuel filter/ water separator housing were apparent however they were attributed to "water" in the fuel which is ironic being that it is a fuel filter/water separator. the hpfp ( high pressure fuel pump ) was most probably the root cause of the entire failure. vw's resolution was to involve my insurance as the method of payment to replace the entire fuel system(tank to injectors). i can not however use the insurance to complete this claim as it would be fraud knowing that the actual problem is the responsibility of volkswagen. *tr

3/23/11 i own a 2010 vw jetta tdi with 6 speed manual transmission. it was purchased 9/15/11. i have been driving manual transmissions my entire driving life. when we first purchased it i knew there would be an adjustment as the gear box was much tighter than my crv. initially, i attributed the occasional stalling to my learning curve, as did my husband when he drove it. however, it became apparent that there was more to the story. it seems to stall often and the problem is becoming more frequent. it is not attributable to our driving habits. it suddenly stalls - it just stops, no jerking, nothing it just turns off. it seems to happen more often in the lower gears but it has happened in 1st, 2nd, and 3rd and it seems to be when turning left. it also happens when going slowly up an incline. and as i record the incidents it is often around 35mph. otherwise it is random, unpredictable and intermittent. i cannot makeit happen. it, also, has a miss. as i am driving it will skip a beat, hesitate and then continue. it has nearly shut off but then continued. it has happened while my husband is driving as well. it has happened in traffic and on the highway. this problem is also, random, unpredictable and intermittent. i cannot make this happen either. i have had it into the dealership three times. the first two times they were unable to reproduce it, no surprise, and there were no codes. i kept a record of the occurrences and took it back. the dealership, again they could not reproduce it and we were told there were no codes. the operations manager told me they believed me but if they could not reproduce it and there were no codes they had no direction and could do nothing about it and could not open a case. this was not acceptable, they agreed to bring it back for 2 days so they could ?put some miles on it?. i reported this to vw of america and a casemanagement was opened on 3/22/11. it has been @ the dealership for 2 days i was informed today they will keep it for a. *tr

2010 volkswagon jetta sportwagon tdi automatc transmission.the vehicle loses total power if the driver "power brakes" the vehicle. ie: if you are sitting at stop sign during heavy traffic, left foot on the brake, and you attempt to accelerate quiclky, the car will move forward slightly as if it stalled, your first response is to brake quickly, thinking the car stalled, when you realize this is not the case, then accelerate, this can create the same effect, because of a panic situation and the foot still on the brake this has happened to me several times, almost causing a serious t style collision. i asked the dealer and he confirmed that if the driver brakes and acclerates at the same time this will occur. to demonstrate this further, i have attempted to brake while traveling at various speeds and the car seems to "brake and lose enormous mount of power". i feel as though a saftey warning should be given directly to the new owner of this type of vehicle, such as a caution sticker that any driver, especially that may have borrowed the vehicle, will be aware of the grave consequenses of power braking a vw. diesel. im glade that this happened to me rather than to my wife or daughter the outcome may not have been the same. *tr

2010 vw sportwagen tdi 2.0 turbo, automatic. we had a major loss of power while driving at highway speed, glow plug light blinks, and flashing 'engine malfunction'. she pulled over safely and turned off. we had only 4000 miles on it. it started up after a few minutes. called the local vw dealer and was told it must be a fluke. told don't worry about it, drive it. if it happens again call them. it happened again, a few months latter with 8,000 miles on it. again the wife is driving. it was not for the faint hearted when at highway speed the engine looses all power and cuts out with heavy traffic! lucky everyone beside and around us were alert! she pulled over safely. same thing ... lights blinking glow plugs and engine coded malfunction. called local vw dealer, i told them they need to check it. asked what was the problem? anyone else have this same problem? vw explanation...well there was none. they would not commit to anything! had to schedule an appointment...ended up it will be a week before they can look at it. it would take about 1-1/2 hours service time? i started to check the tdi blogs for this problem. i got an ear full! high pressure diesel fuel pump failure. blogs have it at $9,000 to $10,000 repair cost? and may not be under vw warranty??? vw needs to do a recall? i see there are a lot of others out there like me. this is not safe. *tr

Volkswagen 2010 jetta tdi stationwagon - pulled to stop light and car just shut off - everything all electronics and engine. *tr

This vehicle has experienced continual problems with engine shuddering and stalling. mostly, while in 2nd , 3rd or 4th gear, early on into a trip the engine will suddenly decelerate and in some case stall out completely. it is as if there is a sudden loss in fuel getting to the engine. this started soon after purchasing the car. it has been into the dealership numerous (6 or 7) times for this warranty issue, including extended stay periods of seven and ten days. first they faulted my fuel, then they replaced the fuel pump, then they have done other work and replaced components, but claim they can not make the car fail as i have reported. they claim to have alerted vw and had a vw technical advisers look at this car. they refuse to do any additional warranty work on the car for this issue since they can not diagnose it. i have kept a log of these failures since my last servicing. between 10/22/2010 to 3/12/2011 this vehicle has had 19 of these failure events. they usually occur when the outside air temperature is above 32 degrees fahrenheit. the vehicle is still under warranty (28,500 miles on the odometer). i am finding other owners experiencing similar problems. please help.

2010 vw jetta sportwagen tdi glow-plug light and check engine light begins blinking, loss of acceleration while driving. took to dealer, turbo and exhaust sensor replaced and car returned to owner. now, has been in many times for short hesitation and brief engine stoppage. fuel filter replaced, all screen filters checked for metal, associated with pump failure, in tank pump replaced, and computer updates. car is again back in owners hands and waiting to see if fixed. vw stated that vehicle will no longer be serviced for this on going problem until problem can be duplicated. this will be a challenge since it is a totally random event. i have seen in several forums that this problem can occur multiple times and has for owner. possible high pressure fuel pump disintegration is suspected cause. in addition to the obvious safety issues associated with this sudden loss of power, i am concerned about future failure due to faulty fuel pumps (if that is the cause) and the $9,000 repair cost. and of course being stranded on the side of the road carries its own hazards. *tr

1. the horn is hard to press, and slow to react. a few times i needed to use for safety and almost was involved in accident as horn does not work properly. 2. when pressing the horn, one has to put more than adequate pressure. once it is pressed, there is a delay of about a second before the horn blows. it occurs every time it's pressed. this is a safety issue as the horn is a good tool to alert other drivers to prevent collision. 3. dealer says it is a normal characteristic of vehicle.

Tl*the contact owns a 2010 volkswagen jetta tdi. the contact stated that while driving through a traffic light the vehicle stalled. the contact tried to restart the vehicle for approximately five minutes. the vehicle was taken to the dealer who performed a diagnostic test and could not duplicate the failure. the contact stated that he refueled his vehicle prior to it stalling. there was a defect investigation opened on february 7, 2011 and was open when the complaint was filed for the fuel system, diesel, nhtsa action number: ea11003. the manufacturer was not contacted. the failure mileage 3,337. updated 05/03/11*lj updated 08/05/11

2010 volkswagen jetta. consumer writes in regards to problem with oem tires stating that these low profile tires are either a defective batch or that they are not properly matched to the 2010 jetta *tgw the consumer stated when the vehicle had less than 9,000 miles, sidewall bubbles began to form on three of the tires at separate times. the dealer replaced one of the tires as a courtesy. *jb

The driver side wiper blade on this jetta is scratching the glass leaving a streak in the drivers line of sight. the blades have been replaced and the windshield replaced only to have the new windshield scratched in the drivers view. this has been looked at by several dealerships with no fix available other than replacing the windshield every few hundred miles or driving with drivers view obstructed.

On a 40 degree day i drove the car about 1 mile. at a traffic light it stalled. i had to keep the car in park until the light changed, then i put it in drive. when the car was initially started it didn't seem right. it didn't seem to have power or pick up. i noticed the tachometer was quickly bouncing between 1800 rpm down to 400 rpm prior to stalling. car had half a tank of diesel, outside weather conditions were dry. *tr the consumer stated the stalling is still ongoing. the dealer believed the stalling was a result of different additives in the fuel between winter and summer. updated 09/14/11

Tl- the contact owns a 2010 volkswagen jetta. while driving approximately 35 mph in third gear the contact stated the vehicle jerked and the acceleration hesitated. the failure occurred intermittently. the vehicle was taken to the dealer approximately six times for the same failure . the technicians performed two computer updates. the failure continued and could not be diagnosed. the manufacturer was contacted and stated it was a characteristic of the vehicle and could not provide further assistance. the vehicle was not repaired. the approximate failure mileage was 540. ds

I have encountered complete loss of throttle response when pulling out into traffic on 8 to 10 occasions over the 6 months that i have owned the car. on one occasion the motor completely died but restarted on first attempt after waiting five minutes.

I purchased a 6-speed manual transmission jetta-tdi at the end of december of 2009. i have been driving manual transmission cars since 1975, and i was upset that my car was stalling either just starting out in first or in the lower rpm range of the lower gears when turning and moving through intersections or trying to go uphill when the rpms were in the lower range. keeping the rpms up a bit seems to have helped, as i am not having it stall as much as before. i also noticed what seemed like a slight hesitation or jerking when cruising . it would be just for a split second and then be gone my accident occurred when i was parallel parking on a hill. i went to back up a bit to straighten out my car and it stalled, rolling forward into the car parked in front of me. fortunately, no one was injured. damage was minor, but was submitted to my insurance company. at this point i was just blaming myself for not being able to adjust to the difference of clutching with a diesel engine because i couldn't figure out how to explain it. then a heard 2 radio reports about the complaints being filed. i called vw of america who listened to my story. they told me that in order to be compensated for my accident, that i would have needed to have had the car towed immediately to a dealership and had it diagnosed. she suggested that i take it to be diagnosed. i took it to the dealer who kept it for two days and could not find anything wrong. a week later, i was coming to a stop for a red light and the rpms began to fluctuate like it was going to stall and then it would come back to normal rpms. when i started to drive it was a little rough, then smoothed out. i called vw of america who recommended that i take it back to the dealer. i am waiting for them to return my call. i have also 3 intermittent problems with my am radio cutting out--are the problems connected?

Windshield washer fluid is ingested into the cabin upon activation. failure is repeatable and consistent. dealer says this is normal and common to all vw cars. msds lists nose irritation, headache, fatigue, nausea, visual impairment or complete and possible blindness, acidosis, convulsions, circulatory collapse, respiratory fatigue, and death as the inhalation hazards for washer fluid. *tr

My 2010 jetta tdi volkswagen had 12,759 miles on it and ran perfectly fine until all of a sudden while i was driving it on a trip it started to shake and rattle. within less than a few minutes the car just stopped running while i was in the middle of the road and would not start again. i had to have it towed to a vw dealer. it was a total fuel pump failure; they found metal shavings in the filter housing and in the tank. vw replaced all fuel system components under warranty. vw claimed this only happens if gasoline is put in the diesel tank, but i never put gas in the tank and the dealer could not find any gas the system. *tr

While driving down the road normally, i observed a diesel smell in the cabin and that the fuel gauge was falling faster than normal. pulled into parking lot and turned off engine. upon inspection, diesel smell pronounced by the hood area. opened hood and smoke was coming from the engine block area at a moderate rate. diesel was dripping on the inside of the right front tire. diesel continued leaking for one hour. at this time, i felt it was a safety hazard to attempt to drive the car any further. i contacted vw roadside assistance and the car was towed to a vw dealer. i did not have a chance to observe if the diesel leak had stopped. furthermore, the car had been fueled from an empty tank to about half a tank before this trip (according to fuel gauge). this trip was approximately 30 miles highway driving. the fuel tank capacity of this car is 13 gallons and the average economy over this trip was recorded as 35.7 mpg. when the car was shut off, the gauge read approximately 1/4 full. this suggests that the car was leaking several gallons of diesel per hour. the car was bought in may 2010 (this complaint is written on march 6, 2011) new with 11 miles on it. was serviced on october 2011 as per owners manual. no damage or other issues to the car. no severe service. mainly used to commute to and from work and run errands. *tr

Multiple incidents that appear to be the same problem/defect. 1. the car sometimes will not start for several minutes, and once it does finally start, has a very rough idle and stalls. after several tries, it finally starts and runs normally. this has happened 7-8 times from july 2010 until the present. 2. now, over the past two months, the car tries to stall out while driving also, and has resulted in my wife having to pull off the road and restart the car. this has only happened twice so far, but the starting and rough idle problem continues to occur approximately once every couple of weeks. on another note, i want to ensure that if any recalls occur as a result of everybody's complaints, that u.s. military stationed overseas are not left out. many of us purchase these u.s. spec cars from local dealer agencies who (re)import the cars back to europe for this purpose. oftentimes recalls are not enforceable overseas, however, this is a volkswagen and there are plenty of authorized vw dealers in germany, and in europe as a whole.

Tl*the contact owns a 2010 volkswagen jetta tdi. the contact stated that the vehicle lost power in third gear and when he attempted to merge into traffic, the vehicle stalled without warning. the failure occurred intermittently. he was able to restart the vehicle. the vehicle was taken to an authorized dealer several times but the failure could not be diagnosed. the dealer replaced the fuel filter which did not correct the problem. the failure mileage was 0 and the current mileage was 20,000. updated 03/16/11 *bf the consumer stated the hesitation was frequent in 3rd gear during acceleration. updated 10/12/11

My 2010 vw jetta tdi with automatic transmission has stalled on numerous occasions when depressing the accelerator pedal nearly to the floor, so as to pass or pull a steep hill. when this happens i immediately let off the pedal and the engine revives, but will not accept further full-throttle inputs. *tr

Traveling through parking lot at approximately 5 mph, the engine suddenly turned off. applied brake, put the automatic transmission in park and restarted vehicle. event occurred (only time) 02-11-2011 and vehicle was purchased new in april of 2010. no incident or collision occurred due to extremely low speed. so far, nothing done to correct the failure (as it happened last night). dealer notified 02-12-2011. *tr

Upon exiting the freeway and applying the brakes,speed35mph, the left rear wheel locked-up and blew the tire. spare tire was placed on vehicle, then driven app. 2miles to house. during trip to house brakes lost fluid and it became hard to stop car. this is the first time this happened. required new tire, brake caliper, pads and rotor replace fluid. *tr

During the first month of ownership, i was driving down the highway at 55 mph and preparing to stop for stoplight, the car stalled at speed; i assumed that it was due to being unaccustomed to the gearing. i have also had several instances in which after the car had been sitting in the parking lot during work, i pulled out and the car stumbled, but did not stall. however, i did need to engage the clutch several times. also, after the same circumstances, i pulled out successfully and felt the car lose power suddenly, as if there was not enough gas/air to keep going. *tr

When attempting to accelerate away from a stop my manual transmission 2010 volkswagen jetta sportwagen tdi will stall. this often occurs just as the vehicle enters the intersection. *tr

I've had two episodes of the vehicle stalling out. the first time, i had just pulled off of the freeway onto the frontage road and slowed to a stop at a traffic light, and the engine stalled out. the second time was a few months later, and the engine stalled out every time i came to a stop at a stoplight. i called the dealer, and they told me to have the car towed in. they kept the car for several days, and could not get the symptom to occur, so they did no repairs.

Tl* the contact owns a 2010 volkswagen jetta. the contact was driving 70 mph when the glow plug lamp illuminated and the vehicle stalled. the vehicle was towed to the dealer who advised that they would need to replace the number 2 injector and the wiring harness. the manufacturer was not contacted in regards to the failure. the vehicle was repaired. the vin was not available. the failure mileage was 13,800 and the current mileage was 13,900.

I have a 2010 jetta sportwagen tdi manual transmission. i purchased new in february 2010. i am not sure of the dates but the vehicle has stalled or just turned off twice since i have owned it while driving around town. it did start back up as soon as i turned it completely off and back on. i didn't think it was a major deal the first time it happened and that i may have just stalled it. when it happened the second time i questioned the dealer. they said unless they could get it to replicate the problem, they didn't know. the other issue that i believe may be related happens all the time. under normal driving which happens atleast every day i have a blip in the throttle. it almost feels like there is an air pocket in the fuel that is like a hiccup under throttle. it is random but as i said happens atleast once a day. the dealer has done nothing about these issues because they cannot replicate the issue. *tr

Fuel pump failure causing the vehicle to quit running and not restart. vehicle is only 5 months old with less than 10,000 miles. seems like a serious design flaw that could cause an accident. *tr

Tl* the contact owns a 2010 volkswagen jetta tdi. the contact was driving approximately 25 to 30 mph when the check engine warning light illuminated and the vehicle began to lose power abnormally. the contact was able to restart the vehicle within a few minutes. the vehicle was taken to a dealer and they advised him that he was using regular gasoline as opposed to diesel, which was causing the failure. the vehicle was not repaired. the failure mileage was approximately 16,000. updated 3/14/11 *cn updated 04/25/11

Tl*the contact owns a 2010 volkswagen jetta sportwagen. the contact stated that after the vehicle came to a stop and she applied the accelerator pedal the vehicle would not move. it took her about four to five seconds before the vehicle would respond but it did not stall. the vehicle was taken to the dealer who ran a diagnostic test but could not duplicate the failure. the vehicle was driven by two people within the same family and the failure occurred more than one time. the manufacturer was not contacted. the failure mileage was 5,857.

My 2010 jetta tdi sedan has stalled 3 times on me in the past few weeks. on the first occasion, i had come off a freeway, driven two blocks on a street, and was making a left. the car stalled and the battery light came on. i put it in neutral and restarted the car. two weeks later, i was making a left into a parking lot and the same thing occurred. the car stalled but started immediately. on 2/22/11, i was driving through a parking lot and the car stalled again. luckily, no driver was behind me. i had the car serviced by vw van nuys, ca but they were unable to replicate the problem and could find no trace of it. *tr

Intercooler piping accumulates an oil/water sludge mixture during cold weather driving. while parked after driving the sludge collects at the lowest point in the piping. if temperatures are below freezing, the sludge forms a plug which prevents the car from starting. if it is above freezing, the sludge is ingested into the engine where it causes hard starts and rough running. this has occurred five times in the last two months, dealer has been unable to determine cause or effect a repair other than periodically removing hoses to clean out accumulated sludge. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact attempted to start the vehicle but it would not start. approximately twenty minutes later, the contact was able to start the vehicle. the vehicle was taken to an authorized dealer where the contact was told that there was water in the fuel system. the vehicle was repaired. the failure and current mileage was 18,000.

On 2/14/11, while driving downhill in commuter traffic at about 30 mph, my 2010 vw sportwagon tdi stalled for no apparent reason and failed to restart. i was able to pull off the road and, after a short wait, the engine restarted. at first it idled very roughly at 800 rpm, but eventually the idle smoothed at 1,000 rpm, and i was able to proceed to work. my vehicle has less than 10,000 miles on it and was just serviced by vw three weeks ago. i report this because i just saw this weekend an article on bloomberg about vw diesel engines having fuel pump problems. this is the only stalling episode i have experienced with this vehicle to date. *tr

Tl*the contact owns a 2010 volkswagen jetta tdi. the contact stated that the vehicle began to accelerate then stall when the accelerator pedal was engaged. the dealer inspected the vehicle for four days and stated that was how the vehicle was designed to control the emission system. the failure mileage was 2 and the current mileage was 12,800. updated 03/22/11*lj updated 1/4/11 *cn

The front panel of my panoramic sunroof shattered while the car was parked overnight. there was no overnight precipitation and the overnight low was cold--about 0--but not extremely so. there were no remaining pieces of glass larger than a dime, and small splinters of glass fell across the front seats. the dealer insisted that impact was the only possible explanation, but there are no obvious impact points. the car was not parked under anything. no other part of the car was damaged, and no other cars in the parking lot were damaged. the dealer refused to see the car, and vw customer care is not available on weekends. because i needed a form of transportation, i opened an insurance claim and got a rental car. the car will be cleaned and repaired next week. *ln

Tl*the contact owns a 2010 volkswagen jetta tdi. the contact stated that the engine stalled while driving approximately 45 mph. the dealer inspected the vehicle and stated that the failure was caused by fuel contamination. the metal pieces in the fuel system caused the engine to stall. the dealer stated that the fuel system needed to be replaced. the vehicle was being repaired when the complaint was filed. the failure and current mileages were 24,000.

I have had two flat tires on my 2010 volkswagen jetta tdi in the past 3 weeks (the tires only have 23,000 miles on them). the first was the rear drivers side tire; i hit a small pot hole and the tire immediately went flat. i have driven this road for over 2 yrs now and never had a flat. the second one happened today on the interstate after hitting another small pothole. this was the drivers front tire and it also went immediately flat. both are sidewall blowouts. i wonder how long i have until the other two decide to blowout. i do not have a lot of faith in these continental contiprocontact tires. *tr

2010 jetta tdi sportwagon stalling when idling at stop light no check engine light appears. has happened twice in 3000 miles. *ln

I've been driving manual trans cars and trucks for 30 years and never experienced the amount of stalling my 6 speed 2010 vw jetta sportwagen tdi exhibits while driving low speeds. at first i thought it was just me getting used to the car, but several online forums discuss the same problem. i have owned the car 4 months and experience over 6 stalls. very easy stalling at low speeds. *ln

Glow plug light came on, then engine light, car wouldn't accelerate when i stepped on the gas. had to pull off the interstate. but made it home slowly. car towed to dealer. dealer says its bad fuel. dept of consumer protection checked stations. no problems found with fuel. car needs whole new fuel system-8k to repair. vw won't fix. told me to call insurance company. car still at dealer now over 3 weeks.

Successfully starting and driving the car for 3 days of below freezing temps at 40mph average. put car in 40deg garage overnight. started car in the morning in garage, it ran for about 3-5 seconds then stopped. restart acted like dead battery; half turn of crank, then nothing. suspecting a dead battery, i put a charger on and tried again half an hour later; still no start, just half turn then nothing. tried again about every half hour for 3 hours until it finally started, then it seemed to be running on 3 cyl for about 15-20 sec until it started to run smooth. took to dealer where they tested battery and charging system; everything within specs and no codes. they kept car outside overnight at 20 degrees and it started right up the next morning. i investigated this issue on several tdi forums and it seems this is attributed to ice forming in the intercooler then thawing when warmed up. engine will start normally until it ingests the water/vapor that shuts it down. several owners are reporting half cup to two cups of water drained out of intercooler hoses. several owners are reporting engine either shutting down or going into limp mode on highway after ice blocks intake sufficiently. most are suspecting the lp egr circuit that is pumping moist air back into the intake/intercooler causing condensation to accumulate then freeze. i notified dealer when they had the car and they did not investigate water in intercooler as requested. i suspect this is hydrolocking the engine and that serious engine damage will occur if this continues during the cold months. several forum members in canada are reporting that vw of usa knows about this and is working on a solution but nobody has seen anything yet. several dealers are recommending the removal of the fresh air intake pipe to draw warm, underhood air into the intake; this does not seem to affect the icing as the moisture seems to be coming from the exhaust stream via the lp egr. *tr

The engine sometimes skips or hesitates while driving - it seems as if the fuel is getting cut off momentarily. the engine skips and stutters like it's about to stall. it has not actually stalled yet while i'm driving, but something is obviously wrong. the engine is the 4 cylinder 2.0 tdi diesel. 2010 vw jetta sportwagen. *tr

I purchased my 2010 jetta in may of 2010. less than one year later i have experienced power loss on four separate occasions. each time this occurred i was coming to a stop after driving between 20-30 miles. it should be noted that there was no "check engine" light illuminated. two days later i took it to the dealership who attempted to duplicate the problem which as i had imagined they could not. *tr

My car is a 2010 vw jetta tdi with dsg transmission. i took delivery of the car in january of 2010. during july of last year with 3000 miles on the car, i drove the car out of a parking lot on a 95 f degree afternoon. by the time i reached the exit ramp the transmission, which was in drive mode, had shifted into second gear. my intention was to cross over the near lane of traffic into the far lane going in the opposite direction. when a safe interval appeared i stepped on the throttle but the car moved ahead very slowly (into the lane of fast moving cars) pressing the throttle further had no effect. i took my foot off the throttle and pressed down again and the car responded normally. it seemed at the time that the transmission had not shifted down into first gear when i had stopped at the driveway exit. the slow speed lasted for about ten seconds and the engine did not lug. the dealer said all dsg problems had been addressed and jettas in my vin number series did not register any new transmission problems on the vw service web site. i am concerned because of the potential for a disastrous accident when my wife or i try to enter high speed traffic should this problem re-occur. i had called your phone line after the event and was given "call reference number 281881, confirmation number 10346067". and told that i would receive a report form by regular mail but i never have so i thought i should complete the online form. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Had volkswagen 2010 jetta tdi serviced at volkswagen dealer for 20,000 mile service, which includes fuel filter replacement. 2 days later, smelled diesel fumes in garage. opened hood and saw diesel fuel leaking from fuel filter. (was not sure if it was spilled during change by dealer) went to independent garage and was told it is leaking and not to drive the car: potential fire hazard if diesel gets on manifold. i've read similar drivers complaint (s) where 2009 jetta tdi has fuel pump failure possibly after this service and they also had the diesel fuel leaking after 20k service. mine is a 2010 jetta tdi. i won't know if this is an error or omission on the part of the dealer or if the repairs were done correct and it's a defect with the car. regardless, someone could have seriously injured, possibly killed and/or property damage. *ln

2010 volkswagen jetta. consumer states there is a design flaw with the head restraint on the driver's or front passenger seat. *tgw the consumer stated his wife's head was in contact with the head restarint and would not provided any support in the event of a crash. due to the shape, size and position of the restraint, the consumer believed the force of a rear-end collision would force his wife's head downward to her chest while the upper bones of her cervical vertebrae would be forced rearward into the v-shape cavity formed by the head restraint and the seat back. jb

Tl*the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 30 mph, the driver crashed into another vehicle. the air bags did not deploy. there were no warning lights on the instrument panel prior to the crash. the driver sustained minor injuries. a police report was filed. the vehicle was towed to an independent garage and they are waiting an investigation upon approval. the vehicle had not been repaired. the failure mileage was approximately 2,800. the vin was unavailable.

1) over the past three weeks, this vehicle has experienced symptoms of drawing water through the intake and cylinders on startup on 5-6 separate occasions. symptoms include: rough idle (as though misfiring on one or more cylinders), white smoke, difficulty gaining engine rpm, and stumbling for first 30-60 seconds of operation until "cleared out". on one occasion, the starter motor would not turn over the engine due to "hydrolocking" phenomenon. when the starter was released and cranked again, the car cranked very slowly, caught, and started extremely roughly, and needed significant nursing of throttle to "clear out". i took the car to the dealer on december 8th for the above behavior. they could offer no explanation, no fault codes stored on computer. 2) on december 14th, driving home in a rain and snowstorm, my car went into electronic limp mode on the highway at 70mph. the dash flashed "service engine now", the glow plug light flashed, and power was cut. i took it to the dealer the next day - they found the intercooler and pressurized intake lines full of 1-1.5 cups of ice and water. this failure occurs often, each time the car is run for an hour at humid below freezing temperatures. when the car is shutoff and allowed to warm to above freezing, liquid water is drawing directly into the cylinders. the consequences of this can include: limp mode, rough starting, and completed engine destruction by hydrolocking and bent or broken connecting rods. i strongly suspect my engine is permanently damaged. 3) the dealer drained out the water and reassembled - said they consider the car fixed. they have not addressed the root cause of why the pools of water are present in the intake during startup after running in humid freezing conditions. the cause is icing of the intercooler during normal operation, which is a design flaw uncontrolled by the user. when accumulated ice melts during a warm day, the water pools and has grave potential to destroy the engine. *tr

I was driving my 2010 vw jetta with my husband and 6 yr old daughter, under normal weather conditions approaching an intersection, about to turn left across the intersection when my vehicle just died. it was towed into where i purchased it seeing as it was only 90 days old and they have had it since. there has been no formal diagnosis, i was told it "could be electrical" and some electrical wires were cleaned and replaced. *tr

My 2010 vw jetta dsg automatic transmission i experience a lot of strange shifting patterns when driving the car the transmission was shifting upwards of 7000+ rpm i took it in for service and made the complaint and they loaded some new parameters in the computer to put it back to normal but i still get intermittent shifting .and when coming to a stop sometimes the car feels like its stuck in neutral meaning you step on the gas to go and there's an hesitation. i feel there is a problem with this transmission and just feel that i should report this for it could cause a safety issue if there's a sudden acceleration or the car fails to move at all when pulling out into traffic . *tr

While driving on interstate, without warning or change of throttle, engine slowed noticeably. unable to maintain highway speed without high fuel consumption and dangerously slow acceleration. dashboard light indicated problem with glowplug (diesel engine) and check engine light stayed on. took to local dealer next day; tech replaced "pressure pipe" (faulty charge pressure sensor on high pressure filter pump) and "flashed" ecm. engine's acceleration still below what it was prior to event. *tr

Car idling in park. engaged dsg transmission, car immediately stalls.. attempted to restart, run/stall, run/stall, run/stall. now runs rough... mileage dropped 20%. car at dealer - dealer has reported 5 other tdi's in same condition. *tr

Vw jetta tdi 2010. on four occasions the car has completely died while moving slowly. (5 to 20 mph) everything in the car stayed on. i had to turn the key off. place the car in park and restart the car. there was no indication of any problems before or after the car staled out. nothing in the car turned off or on, except the radio after i turned the key to the off position. also while driving door locks started to click open and closed at 65 mph. after 10 min of random clicking the doors locked and stayed locked. airbag light came on while driving. the light went back off after 20 min or so. has not come back on. transmission is generally smooth, however at random it is very abrupt, even during gradual or steady acceleration/deceleration. car has only one driver. has only ever had correct fuel. various other electrical problems began at 300 miles. all problems are random. vw continually dismisses me. it is going into shop again on monday. from the sounds of it they do not expect to do anything to fix the car. just drive it a few days and see if a problem happens. car has put me in the middle of intersection with no control. *tr

My vehicle is a 2010 jetta tdi sedan, purchased in july, 2010 in frederick, md. there are now 10,000 miles on the car. within weeks of purchase, i began noticing a hesitation in the engine after cresting a hill and proceeding down the other side of the hill with my foot releasing somewhat from the accelerator. the hesitation lasts for several seconds. next, at approximately 1900 rpm the engine will occasionally hesitate and even buck. most importantly, on three occasions the engine has continuously hesitated during my 35-mile commute. the feeling is akin to a gas engine running lean or out of tune. when i arrive home and turn off the key on these occasions, there is an astounding amount of heat surrounding the engine compartment, and the automatic cooling fan kicks on and runs for five minutes or more. the car is currently in the dealer repair shop, where i was told that the high pressure fuel pump contains metal shavings and is in the process of destroying itself. i am aware via the internet that others have had similar problems with the tdi engine and that vw has tended to blame the problem on customers adding gasoline to the fuel tank. i have most definitely not used gasoline at any time. i wanted to add my voice to others, so that vw can be encouraged to remedy the situation properly. *tr

I have a 2010 vw jetta tdi diesel sportswagen that i purchased new. the car has 12,000 miles since new. the car has been maintained by an authorized dealer per the recommended maintenance schedule. while driving the car it suddenly lost power without warning, requiring immediate action on my part to avoid a major accident. the car's warning system displayed check engine and service required annunciation. after the power loss. the sudden complete loss of power concerns me regarding the safety of driving the car, i've since been online and read the accounts of dozens of owners that have had this same problem with the 2009-10 tdi vw jetta. all seem to be related to fuel pump failures. the car will be towed to the dealership tomorrow for service. but looking at the other accounts of this problem, it would appear that the dealerships are not having complete success in resolving this problem. *tr

After crawling in traffic for about 30 minutes the car stalled. this is the only time this has occured but i do not drive the car often. since this occured 1 week after the car's first service, i have not brought it into service yet. *tr

Tl*the contact owns a 2010 volkswagen jetta. while the contact was driving 15 mph, the vehicle suddenly shifted into first gear, moved forward and stalled. the contact stated that a sensor was replaced (no more information was given). the contact also stated that the sunroof leaked when it rained. the dealer could not find the cause of the failure. the failure mileage was approximately 7,000.

1. driving normally on highway when it came on and the car lost power suddenly and could not accelerate any further. also car stalled several times on its own while idling at a traffic light (its an automatic transmission this should not be happening). 2. this is the second time this same problem has happened in first 20k miles of this vehicle its an 2010 vw tdi. first time it was at 9800 mile mark same light and problem came on they replaced a egr valve and now again at 19800miles. 3. they have replaced a part at 9800 miles and now replacing it again at 19800miles. it seems to be a repeat problem with this vehicle and very dangerous to have it slow down like that while driving and also stall out while in traffic. *tr

Tl*the contact owns a 2010 volkswagen jetta. while driving approximately 65 mph she heard a throbbing noise coming from the speakers and all of the interior lights stopped functioning. she was also unable to use the radio. the vehicle was driven onto the emergency lane and shut off. upon restarting the vehicle it would function normally. the failure continued to occur intermittently. she also stated that she would attempt to change the radio station but the radio would intermittently display a message reading "no cd" or "no magazine". a few months later while driving approximately 10 mph the vehicle stalled. upon restarting the vehicle it functioned normally. the vehicle was taken to an authorized dealer on 3 occasions where they were unable to diagnose the failures. the vehicle was not repaired. the failure mileage was 100 and the current mileage was 10,000.

I have 2010 vw jetta tdi, 6 speed manual transmission with 30k miles on it. as i was trying to merge into traffic, i tried to accelerate and the car would not go¿it acted like it died. i had a car right behind me and another one merging from the right so i had no place to go but forward. i downshifted and still no power. eventually, and thankfully without a crash, it gained momentum and it didn¿t kill. for the next 5 miles or so, it continued to spit and sputter and as i was coasting down a hill without the car being in gear, i revved up the car to listen to the engine and it would not go beyond 2100 rpm. i made it to work and had no more problems yesterday. i immediately called the dealer and will be dropping the car off today for diagnosis. this ¿stalling¿ has happened in the past for me, maybe 6 times, but it was not abrupt or alarming so i thought it was just me trying to accelerate in a gear that was too high for the power i needed. i have used nothing but the recommended diesel fuel and have never put regular gasoline in it. i am the only driver of this car. hopefully, i don¿t get the run around but am afraid of what is going to happen because i only have 6k miles on the bumper to bumper warranty. we will see what they say today. *tr

2010 vw tdi ----- check engine light at 9800 miles. vw says "contaminated diesel in filter area" and "not covered under warranty" they believe they can make our auto insurance pay...showing a little gunk or rusty sheen within filter canister area. will keep calling vw warranty...trying to have the +$6,000 repair covered. i believe this car suffered fatal hpfs failure.. 20 full tanks of fuel since purchased new - all from race-way or murphys(walmart) ulsd no further evidence of contamination in tank.....yet. car still at vw. *tr

While parking a jetta 2010, the car was almost stopped then rapidly accelerated. brake was on, but the car accelerated extremely fast, could not stop the vehicle. the vehicle slammed into a brick wall. the airbags did not deploy. *tr

Dsg transmission is slow to engage 1st gear when starting from a full stop. this has caused several near accidents when pulling out into traffic from stop signs or redlights. there is a 2 second delay from stepping on gas pedal to car moving. transmission also feels like it is searching for correct gear when cruising resulting in momentary loss of momentum. this model is after 2009s recall for similar issues. problem has been reported to dealer and reply was that's just the way it is, but it's entered in vws database so they can track it. *tr

I was driving on a secondary highway going only 30 mph when a warning light came on. at the same time the engine started running very rough. i immediately pulled the car to the side of the road. at the side of the road with the engine off, i pulled out the jetta handbook to research the meaning of the warning light. the light blinking was the engine malfunction light. after that i called the vw 800 road side program, a tow truck came and towed the jetta to the dealer. now this morning i go to the dealership and they inform me the cost of getting this new car fixed will be $6,800.00. with that information i have to ask why and the dealership proceeds to say i have "bad fuel". the comment by the dealership triggered all types of responses. the first response was proof i put the right type of fuel in the tank which i did. next i had to go and get a sample of fuel from the filling station. after that i delivered a sample of the fuel in question to the dealership for testing. as it turns out the fuel was okay. while i am running around doing all of this my wife finds out via the internet of issues the jetta is having with the fuel pump. keep in mind, at no point has the dealership given me information regarding a possible fuel pump issue, which would be a warranty issue, aka no cost to me! it is now 5:20 pm and i have not heard from the dealership. now i have another issue, is the dealership trying to defraud me? and if so the dealership will have big problems.

Tl*the contact owns a 2010 volkswagen jetta. while traveling 35 mph the contact applied the brakes and noticed that the vehicle suddenly shut off without warning. the failure was not diagnosed by a dealer. the failure had occurred since the vehicle was purchased. the current and failure mileages were 7500.

Tl*the contact owns a 2010 volkswagen jetta sportwagen tdi with a dsg automatic transmission. while the vehicle was stopped at a traffic light and the accelerator pedal was depressed the vehicle would not move for approximately three seconds. the vehicle was taken to the dealer on two occasions who stated that they could not find the problem. the vehicle was under warranty and not repaired. the manufacturer was not notified. the failure mileage was 5,100.

I bought the 2010 jetta sportwagen tdi manual recently, and i have noticed that the horn has a about 1 to 2 second delay. this is something unusual especially while driving at highway speeds and you want to warn some other drivers. this unusual situation leads to extra workload and stress. could become troublesome and hazardous. *tr

I have 2 continental conti procontact tires that had bubbles in them, and failed when i went over a pothole and bumped a curb. vw is acting like it is a continental tire problem, and while it is, it is vw also because they choose those tires for their vehicles. i have had to replace all 4 tires because they are unsafe, at my own expense. *tr

Tl*the contact owns a 2010 volkswagen jetta sportswagen. while the contact was driving approximately 70 mph, the vehicle stalled and the speed rate reduced to 35 mph. an unfamiliar warning light illuminated on the instrument panel and the engine exhibited an extremely low power response during acceleration. the vehicle was driven to the side of the road. the dealer was notified and they advisedthe contact not to turn off the engine and to continue driving. the failure reocurred five miles later, followed by the illumination of the coil and check engine warning indicators. the vehicle was taken to the dealer where they informed the contact that the engine speed sensor would need to be replaced. the vehicle was repaired. the vehicle was taken back to the dealer for the identical failure for diagnosis. the manufacturer advised that the dealer should replace the computerized system. the failure mileage was 38,250.

Tl*the contact owns a 2010 volkswagen jetta tdi (n/a). the contact stated that the doors were unable to be locked from inside the vehicle; they were able to be locked from the outside. both the dealer and the manufacturer stated that the vehicle was designed that way and it could not be changed. the failure mileage was approximately 1,100.

Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle would sporadically stall without warning. the vehicle was taken to the dealer and they were not able to duplicate or diagnose the failure. the failure mileage was 20,746 and the current mileage was 32,978.

2010 vw tdi jetta sportswagen currently has 18675 miles, however, problem started at approximately 5000 miles. engine feels like it loses power and starting to stall when in 3rd/4th gear and between 30 to 40 mph. at times it is like a small hiccup at other times it is quite severe and causes the car to lurch violently - has locked the seat belt up when this occurs as i am thrown forward hard. occasionally same thing will happen in higher gear, but pretty much every day in 3rd or 4th gear. have taken the car back to the dealer multiple times and complained about problem each time. response has been they cannot duplicate and can find no problem. on last service they replaced the fuel filter said it "might" be clogged. no improvement - problem still happening. buy my diesel fuel from the same stations all the time and the same stations i purchased diesel fuel for my 2004 golf tdi with 150,000 miles on it and never had any problem with that car. *tr

2010 vw jetta sportwagen tdi "glowplug" light begins blinking, loss of acceleration while driving at highway speed. i am from fl and was in the houston area at the time. drove car to nearest vw dealer. dealer found metal particles in the fuel filter and i had to rent a car to get back to fl. the repair took 2.5 weeks and the car was trucked to my local vw dealer. i was never told the cause of the issue and have seen in several forums that this problem can occur multiple times.high pressure fuel pump disintegration is suspected cause. besides the safety issue of sudden loss of the ability to accelerate, i am concerned about future failure due to faulty fuel pumps (if that is the cause) and the $9,000 repair cost. *tr

2010 jetta tdi sportswagen with manual transmission stalls easily at low rpms. the engine shuts off without warning, causing a risk of being hit from behind by another vehicle. i have owned many manual-transmission cars in my 30-plus years of driving experience, and have never experienced this problem with other cars. *tr

My 2010 volkswagen jetta sportwagen tdi with 18,000 miles was making a very rough sound shortly after a non-cold startup. a few minutes later, the engine ground to a halt with a loud crunch sound and shut down. vehicle was towed to a local volkswagen dealership. dealership found problem to be a high-pressure fuel pump failure. diesel fuel in tank was not contaminated. volkswagen replaced the entire fuel system under warranty. *tr

Tl*the contact owns a 2010 volkswagen jetta tdi. while traveling 10 mph the contact noticed smoke coming from underneath the vehcile and it would no longer shift into first gear. the vehicle was taken to the dealer where the contact was informed that the transmission needed to be replaced. there were no prior warnings. the current mileage was 4000 and the failure mileage was 600.

Hesitation after stopping and then accelerating. auto feels like it is about to stall. hard shifting from 1st to 2nd gear. *tr

Yesterday (18/09/2010), my 2010 jetta tdi stalled for 1-2 secs when we were crossing to another side of the street after picking my son from a birthday party. we were almost rammed by another car which was going at a high rate of speed. the engine stalls for 1-2 secs before going again even though i had stepped the gas pedal all the way down. it refired again and sped up again. i don't know what have caused this but my oldest son also noticed that during his everyday driving to university. have reported to vw canada website complaint today (19/09/2010). especially occurred in first and second gear. *tr

Tl*the contact owns a 2010 volkswagen jetta. while the contact was driving approximately 50 mph, the transmission began to hesitate in a jerking motion. the vehicle was taken to an authorized dealer where they informed that the transmission functioned normally. in addition, on a separate occasion the transmission slipped and the gears would not shift properly. the vehicle was taken back to the dealer and the technician was unable to locate a problem. there was a recall associated with the nhtsa campaign id number 09v333000 (power train: automatic transmission). the recall specified that the vehicle must be manufactured between september 2008 and august 2009. the vehicle production year was not included in the recall. the contact experienced the identical safety defect as mentioned in the recall. the vehicle had not been repaired. the failure mileage was 380. updated 01/04/11*lj the consumer took the vehicle to another dealership where they replaced a faulty computer chip. the vehicle is now operating as designed. updated 01/10/11.*jb

At approximately 5:00pm on september 8, 2010, my vehicle was stopped heading westbound on golf road in the south or inner lane approximately 75 feet before the stoplight of washington st and golf rd (il-58). the vehicle had been stopped for approximately 30 seconds when it was impacted by another vehicle (40-45 mph). upon collision, the driver hit left side of face/jaw on the steering wheel and sustained neck and low back injuries. the driver was wearing her seatbelt. the front-passenger side of the other vehicle crashed into the rear-driver side of the vehicle in an off set rear end impact. i called vw of north america as the seat belt did not lock to prevent the driver from hitting the steering wheel. vw of north america representative, indicated the seat belt was not intended to lock-up in a rear impact when the vehicle is not moving. he called this effect ¿spring boarding¿. the design of the seat belt¿s locking mechanism failed to protect the driver from further injury. *tr

Brand new volkswagen jetta sportwagen tdi has stalled at speeds from 25-65 mph with absolutely no warning (no warning lights or messages and no change in driving performance). this has occurred 3 times at approximately 4k miles. the 3rd time the car had to be towed from a major expressway since the engine would not restart. the vw dealer found fault code p2146. they did not find anything wrong with the car during testing and simply cleared the codes with the assistance of a vw of america technician working remotely. the vw of america tech advised test driving 20 miles and returning the car to us. the car worked well for the next 5k miles but has now stalled randomly again twice while driving. i was nearly hit today as the car stalled in the middle of an intersection as i was turning left. prior events have led to nearly being rearended on 4 lane highways with 2 adults and a 3 and 5 year old in the back seat. this is my first new car and i have never felt this unsafe in cars i have owned that are over 10 years old. vw seems to think it is ok to return this car to customers and will not provide me any information on the frequency of this occurrence in this make and model across the country. i am having it towed to the vw dealer (sutliff in harrisburg pa) where i bought the car. they indicated they will work on the car again. i'm afraid this will just mean clearing codes and test driving. the mechanics have all agreed that they would not feel safe driving their family in my car...my new car. note: rvutb 2414/yl 2.0l tdi ecm softward update was performed on this car as part of recall between incidents. *tr

2010 vw jetta sportwagen tdi fuel pump failure. i had to replace the entire fuel system at a personal cost of $9,980.52. i was told it was due to contaminated diesel fuel but i have an engineering report that proves the fuel was within guidelines and not considered contaminated by industry standards. it has not recurred but i can't be certain it won't since i have no idea what caused it. vw is denying warranty coverage. i have learned of a few dozen cases nationwide and in most cases vw did cover the others. one or two have reported a repeat problem. i had only owned the car for 7 months and had 8,076 miles on it at the time. *tr

On friday, sept 10, 2010, while driving south on the i 605 freeway (los angeles county) at approximately 12 noon at speeds of 60 to 65 mph the engine, without warning, died, stopped. i managed to get onto the shoulder and eventually restart the engine. this failure happened two more times on the freeway. on the final stop, after calling vw, i was able to restart the car and complete my drive home (approx. 60 miles). that evening while driving to the local market the same thing happened with the engine two more times. i notified the drew vw dealership of the problem and arrangements were made to use their roadside service and have it towed to the carlsbad, ca dealership for diagnosis and repair. it has now been there three days. an additional frequent problem is the engine stalling when leaving a stop. *tr

1. the dsg transmission in my jetta sport wagon was un safely lurching forward and shifting harshly from day one. 2. the failure happened when trying to merge onto the freeway and it would not shift and was slowing as if something was wrong. after turning off the vehicle, i tried to start it again hoping it would reset. the transmission was locked and the car would not move. 3. i am waiting for parts to arrive from germany but still do not have the car back and to be honest, don't want it. *tr

High pressure fuel pump failure caused car to stall at highway speed, ~68 mph. pulling off freeway with dead car caused a minor fender bender. being told fuel system repair is $8700 but will likely be covered under warranty. i wish to remain anonymous. 2010 vw jetta tdi sportwagen, dsg transmission, 3292 mi. *tr

2010 volkswagen jetta repeatedly shuts off while driving. power and accessories work (ac, radio) but engine will not restart unless car is placed in park and key is turned off and then on again. attempting to restart the engine with the transmission in neutral does not work. this has happened while accelerating, while stopped and after sudden braking. twice on the freeway (est speed 65 mph) and once when stopped while going downhill. *tr

2010 jetta tdi stalls when starting out. mostly occurs in 1st gear and sometimes 2nd gear if slowing down (to take a turn for example). it seems as if it needs to be given an extra surge of fuel by depressing the gas pedal more than usual in order to get past this point. i have been driving a manual for 15 years - 4 of them jettas - and have never encountered this kind of 'play' in the clutch. this makes for an incredibly dangerous situation when pulling out onto a highway with oncoming traffic. even knowing the potential for stalling and compensating, i still stall at least once a week. i'm not sure if vw has acknowledged this as a serious problem yet, but i would hope it is investigated and that a fix is made known asap. *tr

Hi, we purchased a 2010 vw jetta tdi sportwagen in september of last year and within the first 300 miles it went into a limp mode with reduced power and the glowplug light was flashing. i limped home at half power and parked it. when i went to start it to see what the mileage was the car had no problem. i made the dealer aware of this and they blew it off as a fluke and if it happened again to call them. at around 750 miles we were driving on the highway and were passing a car when the car again went into a reduced power limp mode and almost caused me to get into an accident since the person behind me almost rear ended us. i had to very carefully pull over to the side of the road at 10:00 pm. i shut the car off and restarted it after waiting 2 minutes and it started up again like nothing happened. i called my dealer and made an appointment to drop it off telling them i don't want it back until the problem is fixed. they kept it for two weeks and drove it around putting 500 miles on it that they said were trouble and event free. they couldn't replicate the problem and when they ran a diagnostic they found that the egr valve was throwing a code. they said that they checked it, cleared the code and that's it. now after almost 10,000 miles we never had a problem again but i do believe they did a secret fix and gave it back to me. it was very scary to have the stalling happen to me out of the blue on the highway. someone needs to investigate this. *tr

I've a 2010 vw jetta wagon tdi, it stalls out, mostly at low idle and on hills sometimes. it also doesn't engage sometimes in forward and once it does it lurches. i've been told it's the shifting and that there is no problem with the car. i took the car in three times to have vw look at it and they said there were no issues all three times. *tr

Tl*the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 25 mph the vehicle stalled. the vehicle was restarted and stalled again on the same day. volkswagen was contacted and claimed that they were unaware of any stalling issues with the 2010 jetta. the vehicle was being repaired by the dealer for repairs. the current and failure mileages were approximately 1,400.

2010 vw sportwagon dsg stalled at traffic signal. hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine. *tr

2010 vw jetta wolfsburg shut down while in operation on a highway while unable to get safely out of the way of traffic. engine shut of and i was unable to restart the engine with the key. with the car in neutral and in park the engine would not turn over. i eventually removed the key and reinstalled it. at this point the engine turned over and started. took the car to the vw dealer and it was determined that the ignition control module in the steering column was defective. however it was not a constant failure and the car could stop running at any time. other defect was the wiper motor stopped operating at approximately 1800 miles. this was also replaced by the dealership. *tr

3 months after purchase car was stalling like it wanted to take off, but was dragging. i was told by dealer slight defect parts were replaced. recently, car stopped on me twice when i made a complete stop at the light. power remained on, but i had to restart the car. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact was reversing 5 mph from a residential driveway when the eps and malfunction indicator warning lights illuminated on the dashboard. the dealer advised there was a defect in the electrical wiring and re-routed the wiring. on a separate occasion while attempting to start the vehicle, the steering wheel locked and the contact was unable to turn the key in the ignition. after several attempts, she was able to start the vehicle. the dealer was unable to duplicate the failure and there were no repairs. the failure recurred three times. at a later date, while sitting idle with the brake depressed, the vehicle began to roll away. the contact then added more pressure to the brake pedal but the vehicle did not stop. the vehicle was shifted into park but to no avail. the contact then utilized the emergency brake but the vehicle continued to roll, gradually coming to a stop before lightly crashing into another vehicle. the dealer was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was contacted but would not provide any assistance. the failure mileage and current mileages were approximately 4,500. updated 11/16/10. *lj

2010 volkswagen jetta tdi sedan. the vehicle was taken to the dealer for routine maintenance. the service consultant said the rear brakes needed to be repaired and that this was normal for this vehicle. this is not normal for any vehicle. a basic understanding of physics tells you the front brakes do the majority of decelerating a vehicle. *tr

2010 jetta tdi manual transmission--clutch stalls dangerous due to new clutch response combined with diesel turbo lag. when i purchased my new car, the salesman at vw of langhorne, pa, was certain that i would "kill the clutch" on the first drive as had all other people who purchased a manual 2010 tdi. the clutch response is somehow different than any other car and after adding the "diesel turbo lag," it makes for a dangerous first acceleration. to my salesman's surprise, i did not stall the car when i drove it off the lot. however, i have since stalled it several times in traffic. when the clutch stalls, driver must completely turn off ignition and turn it back on before attempting to clutch-drive again. this is a known issue among 2010 manual tdi owners and one frequently discussed because it is very dangerous. some owners on "tdi club" list server are changing out their own clutches to stay alive. i am an excellent "stick" driver with 25 years experience in many vehicles. something needs to be done about this clutch issue before people get killed. it's not my driving problem or my particular car's problem--it is a problem with all 2010 manual tdi clutch starts. i cannot let anyone else drive my car, even my own husband (who drives a 2003 manual tdi golf), because i am afraid he will get killed pulling out in traffic as clutch stalls are frequent with the 2010 manual tdi jetta model--even after you get used to it. i previously owned a 2001 manual tdi jetta and drove it for 10 years with no clutch complaints. i stall the 2010 clutch at least once per day. when my husband has attempted to drive it, he stalled it five times in a row the first drive, and in subsequent drives stalls it every other pull out. the problem is most dangerous when leaving a driveway, parking lot, or making a left turn with what would normally be enough space in the flow of traffic, but what is not enough when the clutch stalls the car. *tr

I was pulling into a parking space with a new 2010 wolfsburg jetta i had my foot on the brake when it accelerated unexpectedly over a decorative divider. the car did not respond to repeated attempts to stop it. i used two feet and was literally off my seat trying to control the car. it finally stopped. i was lucky no pedestrians or myself and passenger was injured. vw supposedly checked the car and said it is operational; however at the first they said many codes came up but no one would tell me what the codes were. this car had 345 miles and i think it is unsafe to drive the computer over rode what i was wanting the car to do. updated ivoq 09/08/10 *tr

Tl*the contact owns a 2010 volkswagen jetta. during moderate to heavy rainy weather conditions large amounts of water flowed onto the windshield due to the design of the roof. the design of the windshield wipers also forced large amounts of water into the viewing range of the driver. the manufacturer was notified and informed him that the vehicle was operating as designed. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 1,754. updated 10/26/10. *lj updated 10/26/10*jb

Tl* the contact owns a 2010 volkswagen jetta. the contact was attempting to accelerate from a complete stop however the vehicle was very slow to increase in speed until the contact released his foot from the accelerator pedal. the contact then depressed the accelerator and the vehicle resumed normal operation. the dealer advised that he was not familiar with the type of failure. the vehicle was neither diagnosed nor repaired. the failure and current mileages were 3,500.

2010 jetta tdi (diesel) - at less than 3,000 miles, the car began stalling when accelerating from a complete stop. this has occurred at least six times. have to release foot from accelerator and re-apply in order to get car to move ahead; sometimes it takes multiple attempts to get the car to move. once power is established, the car lurches forward at full power. the car currently has less than 6,500 miles. the stalling has occurred with oncoming traffic heading toward us and creates a very dangerous situation. car has been to dealership several times for other minor issues, and is currently at dealership undergoing more research and work related to this problem. another problem which started at around 5,000 miles was when i put the car in gear to drive, i heard a ratcheting-type of sound. this has happened at least three times. dealer checked this out and advised no problem found. *tr

2010 vw jetta tdi sportswagen. after 30 mile drive, left rear tire/wheel were very hot to the touch, strong odor of "hot brake". remaining wheels were normal. parking brake was not engaged, and there was no traffic/stop-n-go. *tr

This is a follow up to odi#10336565. my car is still stalling when pulling into traffic. this is becoming very unsafe. after the car is warm it stalls when crossing traffic. this has occurred 3 times since the car was supposedly repaired. my car has less than 7000 miles on it. *tr

Tire developed a bubble in the sidewall while driving. this is a new vehicle original equipment tire with 7000 miles on it. the tire make is continental contiprocontact 225/45 r17 91h, dot afty pxh6. *tr

Mil light, and glow plug light start appearing for no apparent reason. car loses acceleration going up hills and becomes dangerous in traffic. it occurs sporadically. mil light has been on for 3 plus months. authorized service garage cannot determine reasons for these lights. changes a few components. even after routine 10k service, problem continues. *tr

2010 volkswagen jetta tdi(diesel) shuts off while driving. this has happened three times to me while driving. vehicle usually start up after without difficulty. vehicle has approx 2800 miles. one time it happened in a major highway intersection. this is very dangerous. vehicle was taken to vw where repairs where supposedly made. repairs made were 02 sensor and computer update. a few days later vehicle shut down once again while driving after the vw "repairs". there does not seem to be a pattern to the incidences. vehicle is currently at vw undergoing tests. another odd thing is that the factory bluetooth stereo has not worked since the first time the vehicle shut off while driving. *tr

While pulling out onto a busy street my car suddenly stalled almost causing a collision. this occurred on 05/24/2010legend autorama had the car until 06/14/2010. they replaced two fuel pumps. part # 5n0-906-129-b & 03l-130-755-a. -i picked up my jetta on monday june 14, 2010. i drove about 20 minutes in light traffic when i heard a humming sound. i arrived at my destination, opened the hood and heard a buzzing sound coming from the fuel filter area. i turned off the car and picked up what i needed from my destination. i came back to the car started it and noticed the noise went away. when i arrived home the buzzing was back. i called ed and notified him that there was something wrong with the car. he said come back.-i had to go out a few hours later. i started the car and noticed that the noise was gone. i proceeded to my destination. while merging onto the highway the car stalled on the ramp when i was accelerating to normal highway speed and the cars behind me almost collided into the rear of my car. since i was blocking traffic i franticly kept trying to start the car. it finally started after 8 or 9 attempts. the car proceeded to run inconsistently. it stalled again, and now that my hazard flashers were on people gave me a little more room. i exited the highway and proceeded directly home. the engine kept surging then stalling. when i got to my driveway it seemed to idle smooth but the buzzing was louder than ever and i was able to feel a vibration in the steering wheel. when i turned off the car the cooling fans ran for about 7 to 10 minutes.-this morning i had to go to work. because it was 6am i had to try to take my jetta. the car started after 2 attempts. i proceeded to work and the car ran rough until it reached operating temperature. when i exited the parkway and stopped at the first red light i felt the vibration in the steering wheel and heard the buzzing sound. since yesterday the buzzing became louder. *tr

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i purchased a new 2010 vw jetta se on 1/28/10. vin [xxx] . current mileage on vehicle is less than 1300 miles. car has a automatic - dsg transmission. in mid may of 2010 i began having severe problems with the transmission locking into 3, 4 gears while in drive especially when entering traffic from a start.. this creates a severe power reduction from a start and can be life threating, and cause involvement in broad side accident while entering the flow of traffic. transmission also jolts and bolts when driving, and when placing in reverse or drive from a start. the car has shifted in neutral once while driving. i have had at least 15 occurrences since may 12th. when the situation happens i have to pull off the road and stop and wait for a safe condition to pull out in third (locked) gear. i cannot duplicate the problem at will it just occurs without warning. sometimes the problem seems to reset to normal if you turn off the ignition and wait 5-10 min before restarting. vw/audi have had numerous reports of problems with this dsg transmission. had a problem with my 2008 gti and the metronics which vw sent out a safety bulleting and replaced the unit last july. this problem is far worse than rough shifting it's life threating. had a real scary incident yesterday, locked into third and then jumped into neutral, had to coast to burm. car is currently today in the dealership as i will not drive it until the problem is corrected. they will investigate the problem and check for error codes etc. i do not have a problem with the dealership have been a customer since 2000 and have owned 6 vw's since. the problem is with the dsg transmissions in vw's they are not safe. i have also advised vw at their customer care site and who knows what they are doing???? incident date is the start of the problem i would appreciate your assistance with this matter. thank you. *tr

Tl* the contact owns a 2010 volkswagen jetta. the contact stated while the vehicle was parked and unoccupied, the vehicle rolled away and crashed into a telephone pole. the manufacturer was contacted and advised they would take the liability for the defective gear shift selector, but the contact would be liable for the structural damages caused by the crash. the contact stated that the vehicle has a function where the key could be removed from the ignition without the vehicle being placed in the park position. the contact believed that the manufacturer should take the liability of the structural damage that was caused by the manufacturing defect. the failure and current mileages were 3,500.

1. manufacturing defect problem: the instruments lights interfere with seeing the road at night. description: the intensity or brightness of the instrument lights are too high such that objects on the road are not seen well on a dark night on an unlighted road. this is even with maximum dimming of the lights 2. failure is present continuously as part of vehicle design 3. the manufacturer of the vehicle states that nothing can be done. *tr

Car's horn takes unusual effort to honk, and there is a one second delay between when the horn is pressed and the sounding of the horn. for instance, the when doing the customary two honks to remind someone nicely to go, the sound only begins well after completion of the second press. this happened since new, at all speeds, on no specific date. (specific date only to complete complaint) dealer says: "as designed because other vehicles on the lot do it too" but will not provide any documentation to state that the horn was designed to have a delay. when horn is needed urgently, difficult to get to work while driving due to effort to depress correctly. *tr

I have a jetta tdi 2010 sport wagon that has significant pause when the throttle is held constant. random but happens every day. brought to the attention of the dealership and they said they knew of the problem but don't know why this is happening and will call us if they come up with a fix! *tr

I've had 3 automobiles since 1986 with manual transmissions and don't recall a stalling problem like i'm having now with my vw 2010 jetta tdi. it started with a test drive and a number of times after purchase. i assumed my motor skills would adapt and the problem would become less frequent. however, the problem persists, specifically at intersections when pulling away from a complete stop, a rolling stop, or when braking/clutching hard. it also happens when i try to slowly go over bumps or up hills. the most recent incident resulted in slight damage to my car. i was leaving a condo garage in which i had to go up a steep driveway, through an automatic garage door and out an alley with a speed bump just outside the door. the combination of the driveway, bump and a tight left turn meant that i had to generate rpms initially, but then had to taper down immediately. my front wheels made it over the bump, but my car stalled and i was not able to at least coast my rear wheels over the bump. essentially i was stuck in such a spot that my car cleared the door's beam but a part of my trunk was still in the path of the closing door. in a panic i tried to start the car, but another nuisance got in the way. you have to turn the key backward before turning the ignition on again. that awkward feature caused me to fumble as it had on other occasions and it took me that much longer to get the car started. the door hit my car. this issue is at least frustrating, but at most, especially at intersections, it can be dangerous. i've imagined times when my car stalled at intersections and cars behind me plowing into me. not long ago i read a favorable review (publication escapes me) about my car except for the fact that the reviewers experienced the same problem and suggested the automatic instead. when i took my car to the dealer seeking help (to no avail) i wanted to find the article online but instead found other reviews and forums complaining about the same issue. *tr