2010 FORD Fusion

Electric Power Steering quit with no warning while my son was driving home in highway traffic.
Information shows this same EPAS (Electric Power Assist System) was recalled for 2011 and 2012 vehicles, but not the 2010 year. Why was the same unit not covered for 2010 as it was for 2011 and 2012?

Idle skip when ln gear with brake on

air bag recall and wouldnt give me loaner car!!!!

It has been almost a year now and even though Ford says they are giving rentals out until the new air bags come in, they are not. I have been trying to get one for two months now and keep getting the run around. They even tried to trick me into signing a rental agreement without having a rental car. The agreement said that I was going to stop driving my car (daily driver) while they fix it and that I was going to be driving the rental that they didn\'t have for me. I refused to sign and left the dealer. This should be investigated and stopped and we the consumer need to get taken care of so we are driving safe vehicles. Ford should be made to do what they say they are doing, not just making it look like they are complying with the lawsuit. My phone number is (315) 406-1157. If you need to call for further details.

I inherited this vehicle a little over a year ago. The vehicle shuts off for no reason and the battery and wrench light come on. After much research I have found that this could be the ETB assembly and that several people have complained about this. This is dangerous and I do not know why Ford has not recalled it yet rather than offering the Customer Satisfaction Program. I have an appt to take it to a dealership on Saturday. This is a known issue and we shouldnt have to pay for any diagnostics. If something happens to me while driving I will sue.

Power Steering Assist Fault problem. Ford needs to replace entire power steering system. Told there are recalls on 2011-2015 for exact problem, but not on 2010 . This is a Ford Design flaw and hazard. Has left us sit twice this year and Ford will not make this right!

power steering shift comes on and you can\'t steer. Dealer said it can\'t be fixed. needs to be replaced cost of $1400. this part would be replaced free in 2011 model but not in 2010.

Power Steering lost while driving. Dash board read \"Power Steering Assist Fault\" after the failure.It appears Ford knew this was a possible issue because there is notice of the possible failure in the owners manual. Very dangerous situation when driving. Why was there no recall on my vehicle?

Power steering failure due to manufacture defect

Complete power steering failure almost causing accident

Power Steering Failure on a Ford Fusion 2010. The Ford Fusion 2011-2015 have a recall for this very issue. I think mine should also qualify but does not.

Power steering failed while driving down the road at 50 mph

The power steering went out. The car is at the dealership now. Have not received a final price yet. Estimated about $1300

Power steering failed while driving. The car became very difficult to maneuver. Steering rack had to be replaced.

While driving at posted speed, power steering assistance unexpected failed. Driver error notice \"SERVICE POWER STEERING NOW\" displayed immediately, followed soon by \"SERVICE ADVANCETRAC.\" Just barely kept the vehicle on the road, avoiding a rather large ditch. Local mechanic diag revealed the following relevant diag codes: * C1277 (Invalid or missing data for Steering Wheel Angle Sensor) * C1963 (Stability Control Inhibit Warning)

failure of power steering control module

Started engine light popped on POWER STEERING FAILURE.Steering wheel would not turn freely,turned engine off started engine back up light went off steering was normal I know their were recalls on 2011 and up what about the 2010 FORD FUSION

Power steering failure

POWER STEERING

My power steering goes out each year, displaying on my dashboard to \"service advancetrac\" and service power steering. I have been having this issue for 3 years now. It is very difficult to turn the steering wheel. The first time this issue occurred, I paid Metro ford ( located on 6455 S Western which is where I take my vehicle for service), five hundred dollars to repair my vehicle.
The second time this happened, I bought the car back, I was told this time the problem is much more severe and I will have to have my entire power steering unit replaced, which could cost between $2,000 – $3,000. I could not afford it. I drove around an entire year with a dysfunctional steering wheel. I received a letter in the mail stating to bring my vehicle in for a inspection, so I did. The inspection was complete and I was told, they also had reset the car (which solved the power steering issue).
This is now the third time this is happening, I called in and made an appointment to bring my vehicle in for a resetting and also explained the situation. The rep I spoke with was very understanding and booked my appointment. When the car arrived I waited, they never got a chance to get to my vehicle that day so I was told come in the next day. I bought the car again, just to be they could look at it on that particular they so me now made another appointment for sure this time. I had to explain the issue of power steering problem. I am being told again the problem is much more severe and I will have to have my entire power steering unit replaced, which could cost between $2k – $3k all over again. I explained this is a ongoing issue to several reps in the service department. They never attempted to reset the car, they were dismissive of my situation, and just keep insisting I pay $2K-$3k. Please accuse any typos or run on sentences. I am frustrated as I type this. Sorry!!!
I have been told by a rep. there, they do not reset vehicles there, but I have documents stating that the vehicle was reset. The reps continue to dish out prices reassuring me my power steering unit needs to be replaced, but when I ask did anyone attempt to reset the car, I was told NO, I am so frustrated I have to keep dealing with this , let alone have to deal with a dishonest company, trying squeeze more and more money out of me each year. Its unfortunate, I loved Ford cars until now.

I have a 2010 Ford Fusion, last night i was driving on the interstate when a message came up on the information block saying i need to replace power steering soon, then the check ADV TRACK light came on. I kept driving until the next, and when i get off the exit and made a right turn i couldn\'t turn the steering wheel anymore. I just stopped in the street, called for a tow truck. The next morning I took it to a dealership where they said it could be upwards of 1500.00 to get it fixed and that most people don\'t get it fixed.

My 2010 Ford Fusion has a problem with the ETB (Electronic Throttle Body), which should have an extended warranty. Ford refuses to cover the car despite this.
http://www.fordproblems.com/trends/electronic-throttle-body/

Running down the interstate the vehicle loses all power. Have to coast to the shoulder. Turn car off. Restart. Runs okay. Has happened twice this month.Ford has a CSP #13N03. Says, because my car has 182000 on it, it\'s not covered. This is crap. There should be a safety recall for this. Ford needs to be sued. There are tens of thousands of people just like me with this problem

Stalls IN traffic, very dangerous. Google says ETB problem is known and describes this issue.

I was driving my kids to school and the car wouldn\'t move. I kept pushing the gas but it would go and when it did there was a delay and it was very slow

Complete failure of power steering with indicator message at time of occurrence stating power steering and advanced track needed service. This came without warning, and had i been in a turn or at a high rate of speed, this could have been life threatening. The recent recall for this EXACT problem did not include 2010 models, but internet research clearly indicates a significant number of incidents with 2010 models as well. Since this vehicle is no longer under warantee, i had to pay put of pocket to the tune of $1700 for a brand new steering gear. The ford garage staff was not befuddled by this incident and seem to think that with the number of similar repairs they’ve done on 2010s, that another recall may be eminent. Is there any way to put additional pressure on Ford to make this right?

I’m extremely concerned about the power steering failure that just occured. The vehicle only has 70,000 miles on it and is regularly maintained by the Ford dealership. I was taking my daughter out to drive for her first time and had this failure occured while she was behind the wheel I’m not sure what would have happened. Luckily it was me behind the wheel first otherwise this could have ended tragically.

This also appears to be a problem that a number of other Ford Fusion owners have experienced and a recognized problem in other models that Ford has already recalled. Please do something before someone is hurt or killed.

I purchased this vehicle from used auto dealer in SC. Only had 61,000 miles. After 2 days driving the vehicle, I was on the freeway and the “Advance trac” warning light came on and the steering wheel started to get stiff. Then the “Service Power Steering” message came across the computer console. Extremely difficult to steer, was swaying back and forth in my lane, but I managed to avoid an accident and safely pulled over. Had car towed and local Ford dealer performed diagnostics. They told me the loss of power steering and stability control might’ve been caused by the tire pressure sensors. Ford “reset” the sensors and computer. Car drove fine for 2 weeks, but then the same exact thing happened again while I was on the freeway. As soon as I saw the Advance Trac light I immediately pulled off at an exit and parked the vehicle. I turned the car off, sat a minute, then turned it back on. I got “Service Power Steering Now” message and the steering wheel is now completely locked up. Had car towed a second time to the same Ford dealer. After another diagnostic testing, Ford recommends a whole new electronic power assist steering system, reprogram the module and reset everything for $2100. It’s not under warranty nor would it have been covered by the standard Ford warranty. And Ford couldn’t guarantee that this would fix the problem. So I decided to hold off on paying the money, had them reset computer and sensors again. After doing research, I noticed thousands of complaints about the EPAS system in practically all other Ford vehicles. Some have already been recalled but not the Ford Fusions. I am waiting for Ford to do the recall and have them pay for their defective system. This is a very dangerous vehicle to drive.

Wrench light appeared and the vehicle began to shake violently. It cut off on 75 Northbound while traveling at 70mph. Ford has reimbursed people for this issue, but I was told I could not be reimbursed because I have not owned/registered more than one vehicle with Ford.

TBS: Throttle Body Sensor bad. Error code 2112. Fusion will disengage and speeds will drop drastically at highway speeds. Ford has a 36000/3 year warranty which this part is malfunctioning after manufacture warranty. Code thrown during malfunction will reset once car is disabled for a short period. Part can not be purchased because ford has not released it to the market. This should be a safety recall due to malfunctions on highway. Issue could cause serious injury or death. I have tried to get this part my self even from a Ford dealership and they can’t even obtain the part.

The car would not accelerate. It did retain its steering and braking, but we had no choice but to pull over.

FIRE
Car Totaled
ABS Brake Controlled pump sprayed fluid on Hot Exhaust Manifold Setting Car on Fire. Pump is Located behind left front headlight assembly.
Have photos and can Forward.

The car began to stall on the freeway, so i had to drive it off the freeway after it had turned off twice. the first time, it went off in the middle of the freeway as i luckily veered to the side and no one was hurt. i took it to be serviced. it turns out there was a faulty throttle control: the throttle actuator was stuck closed (p2111), and also would get stuck open (p2112). this must have happened while i was on the freeway. the auto service center ran the tests and tested my vehicle after replacing that throttle assembly and now my car runs back to normal. also, my rear parking aid back up tone is out of order. sometimes it just beeps constantly and there is nothing behind the vehicle. it seems to be working in order, but once in a while it does that. *tr

2010 ford fusion center instrument panel is hard to see in daylight when shadows are cast over it. also these features are at a great arm reach. *kb

This is a ford fusion hybrid 2010 vehicle. the problem i have is vehicle won't stop after depressing the brake pedal. this problem has occurred few time but not always. we can't drive this vehicle due to this safety issue. also we went landers ford collierville tn. the report that the booster and abs needs to be replaced costing above $ 2500. in added that brake disc needs to be turned and pads replaced costing extra $1200. looking at the problem and the recalls. recall # 19s54 closely associated to our issue. please advise. thanks[xxx]- mechanical engineer - chemours tn information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While coming to a slow stop down a small incline, i heard a loud pop, and the car started to roll forward. in order to stop the vehicle, the pedal had to be pressed and excessive amount towards the floor. pedal travel continues to be excessive with no brake warning light on, and vehicle jerks slightly to the left during the initial portion of a stop.

Car constantly have brakes, steering, fuel, and airbags problems

Passenger side floor gets wet everytime rain/snow. recall covers other yr ford's : 15b21 this is getting worse over time and can't put nothing on floor and when it's cold feet get cold.using paper towels/ towels/ mildew spray.please help so it can be looked at.i know i'm not the only one with this issue.

I file a complaint about my air bag on my 2010 ford fusion se , i had a recall order took it to the company last year and they said they didn't have the part , i file and was to get a settlement , i haven't heard a thing and it;s been over a year

I got a recall over a year ago about my airbags nothing has been done since

Received recall notice but dealer will not replace airbag

Takata recall... i have received three notices about my car being affected and all three said not to bring car to dealer at this time that they would notify me. it has been months and still not recalled. i recieved a letter today from auto airbag settlement telling me to get them fixed asap. who do i need to call when they have told me they will notify me? its been long enough

My airbag has not been repaired because ford does not have the part. my steering went out while i was in motion. not a recall for my vin#

In 2/18 ford sent safety recall notice 18501 re passenger airbag. in 5/18 ford letter stating part still not available. on 10/23/18 ford dealership advised parts still not available until at least december. should ford be required as safety precaution to recommend i get rental car due risk of serious injury in head on collision?the ford letters re rental car option in my view referred to while car in shop for to repair. do i assume risk of injury if i continue to drive my car during very long delay in getting part distributed? ford is being irresponsible by not recommending car not be driven and customers should exercise rental option.

Tacata recall. today i called the anacortes ford dealership in wa state and spoke with josh in the service department. i told him i had a letter from ford about a recall. he said that ford is out of the parts and they aren’t able to order any. i asked how long till they can order more and he said maybe a month. so i asked what my options were, if i needed to call back every month. he said the best he could do was add me to his list and keep an eye on it. i explained that my husband had called a few months back and spoke with someone who said they were ordering the part and would be calling him back in a few weeks. he said there was nothing on record of that. i am extremely unsatisfied with the handling of the situation. it’s been over a year since i first started getting letters about this recall. the most recent letter i received from ford motor company dated february 2019, states that, “parts are available to repair your vehicle however, your dealer will need to order parts for your vehicle prior to your appointment.” this is not congruent with what josh said. he said they are not able to order any more at this time.

Received recall notice feb 2018. contacted local ford dealer, sidney ford on safety recall notice18s01/nhtsa recall 18v046. were told we would be notified when part was available. how checked with them repeatedly and as of march 8, 2019, we were still told part was not available.

Recall 11s23 does not fix lug stud fracture causing wheel separation,recall was done yet after done 4 of 5 lug studs broke off while driving right hand front and 2 on left front wheel . driving straight on freeway. could cause loss of life

Ford dealer ships are not honoring fords settlement regarding rental cars. when complain to ford about dealerships basicall told too bad. can't help you. even though they do not have the part in stock, claim they have to order it. maybe in 3-6 weeks they may get the part.

The wheel lug studs are breaking (inferior metal) recall 11s23 was completed but does not replace all lug studs just broken ones .yesterday 4 of 5 on front wheel broke in half. recall should replace all lug studs.driving on freeway 55 vibration occured stopped vehicle and towed to ford. not covered by recall

Takata recall. i was first notified of the takata recall in february 2018. ford told me that they would be replacing the airbag in the third quarter of 2018 which was september. we are now into the 4th quarter of 2018 and nothing has been done to replace the airbag. i would like to know why they are placing my life in jeopardy by taking so long to manufacture a replacement airbag.

For several years i can not drive with a passenger in my car. this has been inconvent to me.

I was sent a letter that i would be contacted when the replacements were available

Ford notified me of a recall on my 2010 ford fusion concerning rf airbag in july, 1916. have heard nothing from them since. local dealer cannot help.

The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. this defect report is in response to takata dirs 16e-042, 16e-043, 16e-044.

Takata recall it has been approx. 2 years since i received a recall notice informing me of a very dangerous condition concerning my air bags. as of this 12/07/ 2017 i have not been able to get this dangerous condition corrected. ford is unable to address this recall because they have not received the necessary parts. i have received a notice that takata has filed for bankruptcy i want my air bag recall completed and my car equipped with safe airbags.

Takata recall. we received the recall notice in july 2016, now 16 months ago. i have called our local dealer (san juan capistrano, ca.) many times and have always been told the same thing....they are not available and don't know when they will be. i even wrote to ford on 1/16/17, saying my car was sitting in the garage all this time, i am scared to have a passenger in that seat, hearing about deaths and injuries. i have no use from my car since that time (the battery keeps dying from misuse!) i asked for a loaner car in the meantime (as a toyota owner friend of mine was given!) and have been refused. they wrote to say that i have been "provided a response to your request". i have given up calling and writing as there is no satisfaction. no car, no loaner car, and no news of a fixed/new passenger airbag!!

Takata recall 0f airbag june 2016. dealer has not received replacement parts...called dealer wait list is huge because parts are not given from takata inflators

Takata recall, received two notices in mail. do not want to continue to drive this auto if it is not safe. the seat belt light just keeps coming on.

Takata recall -- since mid 2016 i have received numerous recall notifications and always check with ford dealer immediately and am always told that parts are not available and that no one knows when they will be available. i most recently received legal notice from tk holdings that i should take my vehicle to dealership immediately for free recall repair and that i must do so before 12/31/17. i called local ford dealership to make appointment for repairs and was told that repair parts are still being tested and that no one knows when they will be available. please let me know what action is being taken by nhtsa to protect the safety of owners of all vehicles affected by these takata airbags. it is hard to understand why ford and/or takata have not been forced to make repairs. does anyone care about the vehicle owners that are stuck with these sorry airbags?

I had a new battery placed and the oil changed with my local mechanic. i drove 3.5 miles home and, upon turning into my neighborhood, a red "stop safely now" alert flashed. there was no traffic so i proceeded to my home. approximately 0.2 miles later the car lost acceleration, continuing at 10mph (even with the gas pedal to the floor) before losing all acceleration. i turned the car off and back on. the alarm had cleared. i restarted the car and drove 300 feet when the alarm recurred. i was 50 feet from my driveway so i restarted the car, cleared the alarm and went 15 feet before it recurred, with no ability to move in drive or reverse. i restarted the car a third time and the alarm had cleared again. i was pulling up my driveway at a significant incline when it recurred. i was able to make it up my driveway and park. i called my mechanic and, after a quick on-line search, he informed me there was ford technical service bulletin 12-5-14 on this specific issue. this was an extraordinarily dangerous situation. this incident occurred without warning. in other circumstances-my wife or children in the car, driving on the highway, driving in rapidly moving traffic- my family's well-being would have been placed at great risk. ford should not be allowed to jeopardize the safety of my family for a problem they are clearly aware of and are not addressing, i assume to minimize financial losses. what is being done to hold ford accountable for ensuring the safety of their customers and other drivers on the road who are also placed at risk by this design flaw ford acknowledges?

When i start the car just about every 4-5th time the power steering assist fault warning will come on and i have no power steering. i have to turn the car off and on to get it to work properly.

The braking system near failure that puts drivers and their family at risk that ford seems to think is no big deal . the car is unsafe to drive and yet the advance notice is all they have done. i was told months back that they would be recalling at the end of the 3rd quarter to address and fix issue. well here we are nearing the end of the 4th quarter and they now say it will be addressed by the end of 1st quarter of 2021. i have contacted my dealer and they referred me to corporate and then the corp. rep had no answers either. i feel brake pedal travel and decreased braking performance is a serious enough issue where pushing back date o recall should not be allowed and ford needs to make a greater effort to fix. and why has this government agency pushed for a more comprehensive solution?

Steering wheel froze while driving on the highway and advance track came on. *tr

I have a problem with my 2010 brake system... the pedal goes down further then it should and its somehwat harder to brake. i contacted ford and they said they are not exactly sure what it is but can try a few things for $3000 and it may fix the problem or it may not. i looked it up and it seems ford have a voluntary recall but i called ford and they said my vehicle is not affected even though the year and manufacture date is identical to those cars having theses braking issues... is there anything i can do?

My son wasn’t able to open the driver side door from the inside. he was in our driveway. i saw other people had this problem.

I currently got a letter stating that if i were to get into an accident and my airbags were to deploy they would most likely explode causing sharp mental fragments ti come out which would hit the driver and possibly other people in the car. i am currently pregnant and have three small children ford won't due anything to get the problem fixed nor are they willing to get me in a safe car that doesn't run the risk of killing my children. i was already in an accident in the last few years that caused the airbags to deploy and if it were in this car it would most likely kill my children. why is this something that ford wouldn't allow drivers to get parts faster or put owners in safe rental cars?

I have no brakes. and i have no brake fluid going to my left rear brake caliper. i have changed the master cylinder and followed all everything it said on how to change it and to bleed it. i also have changed the abs motor and did the same thing bleed it and followed the instructions. i also changed the left rear brake caliper out with the brake hose and still no brakes or pressure. i was driving the car going home from work when i all sudden i had no brakes and the brake pedal went to the floor. it happened on a street in illinois by mazon on grand ridge blacktop that street is called county road 3000 and also north 21st road

2010 ford fusion power steering assist fault warning keeps coming on and steering wheel will not turn because of the lack of power steering. if you restart the car several times, some times the power steering starts working again. problem is getting worst and been on going for over a year now.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 21v158000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. wade ford, inc. (3860 s cobb dr se, smyrna, ga 30082, (770) 436-1200) and the manufacturer were made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I keep having a error code come up on my dash that says “ power steering assist fault !” my car wheel will lock up randomly ; resulting in me not being able to turn the wheel . i have to park, turn off my car and turn it back on . it’s been doing this randomly on and off for the past 6 months and i am afraid it is going to endanger my life as well as my family’s if i do not get too the bottom of this . i’ve seen there were similar recalls with the same make model but my car year was left out of this recall, not sure why! online quoted for this repair is over $2000 and if this is a manufacturing fault it needs to be addressed .*dt

The passenger door latch broke on the inside making the locking mechanism not work or the outside latch . i have seen a recall on other models and makes for this but not mine .

From day of purchase there has been a film on the inside of the windshield that makes visibility difficult. when i clean the windshield it just smears. also the headlights do not cast a light far enough in front of the vehicle on low beam. even after adjusting must have high beams on and fog lights at all times, please check this

I was driving my vehicle down the interstate when all of a sudden the lights on the dashboard came on. and the brakes went out. i almost had a car accident and now the brakes are hard to press down. the dash says abs and brake system failure.

Over a dozen times, beginning march 2021, with about 109000 miles, the braking system fails with no warning while driving and at times at a stop light (the check brake/ all trac light and chime come on, but if the radio is on, it is not heard). the brake pedal must be pushed almost all of the way to the floor to regain braking power, but in all of the incidents i was caught off guard, putting myself and other drivers in harm's way. once the car is turned off, and restarted, on most occasions the brakes return to normal for a while (sometimes, this has to be done multiple times before this "fix" works). how can this hazard not be addressed with almost 200 complaints? thank you.

Had no power steering. had multiple fault lights on dash. the fault lights were "power steering assist default" and "advance trac." fusion had 97,800 miles. the car was impossible to drive. did not drive car for several months since i couldn't. power steering went out while shopping. finally had a very costly repair done. they replaced the gear assembly. i understand that a recall was done on other ford fusion model years. why was a recall not done on the 2010?

After a braking event in which the abs system is activated, the pedal becomes soft/spongey and sinks to the floor more than it usually would. the car can still stop, but it requires a much larger application of the brake pedal (75% pushed in vs 30% for example). this has occurred at least two times in the past 6 months. one event occurred when the abs activated due to ice on the road, the second event occurred due to braking while hydroplaning (abs was activated). after the most recent event in which the brake pedal became soft, i was able to get normal brake functionality by repeatedly pressing the pedal while stationary. the pressure did not gradually build in the pedal as would be expected if there was air in the line, it was like flipping a switch - one press was spongey and then the next was normal. i also attempted to get the pedal back to normal by braking heavily to cause the abs to reengage but that did not fix the issue. there is currently a recall for this exact issue on this exact car for this exact year built in the same ford plant (mexico) but this specific vin is not included as part of the recall. i believe that this vehicle has a faulty abs unit in which the valves get stuck open causing the fluid to circle through the unit rather than apply the brakes when they are applied. this also explains why the pedal goes back to normal - there is no air in the system or anything, the valve is getting stuck open and then becoming unstuck. the recall number that i believe should include this vehicle is 16v250000. this vehicle is clearly exhibiting the same exact symptoms as the vehicles in the aforementioned recall and is the same model and model year, and is also built in the same ford plant as the affected vehicles.

Driving at about 45 miles an hour my steering assist decided to go out without any warning. as i was driving a message stating power steering assist fault came up on the dash. noticed it became extremely hard to turn the vehicle. i am just glad i was the one driving and not my recently licensed son. after looking up the issue online i noticed it seems to be a regular issue with these cars.

Tl* the contact owned a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) and related a failure experienced to the recall. the contact's son was driving at 40 mph, when there was an abrupt traffic stop on the road ahead and he depressed on the brake pedal, but it failed to stop completely. the contact's son steered to the right to avoid hitting the vehicle in front but it hit the rear passenger's side bumper. the vehicle then spun into the opposite side of the traffic lane and hit a trailer, then it collided into the cement railing. the air bags deployed. medical attention was received on the scene. a police report was filed. the vehicle was towed to a junk yard. the dealer and manufacturer were not made aware of the failure. the failure mileage was 200,000.*dt

The power train or electric module is out or going out. there showed to be a recall for this.

Tl* the contact owned a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) and related a failure experienced to the recall. the contact's son was driving at 40 mph, when there was an abrupt traffic stop on the road ahead and he depressed on the brake pedal, but it failed to stop completely. the contact's son steered to the right to avoid hitting the vehicle in front but it hit the rear passenger's side bumper. the vehicle then spun into the opposite side of the traffic lane and hit a trailer, then it collided into the cement railing. the air bags deployed. medical attention was received on the scene. a police report was filed. the vehicle was towed to a junk yard. the dealer and manufacturer were not made aware of the failure. the failure mileage was 200,000.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic). the vehicle was taken to david wilson's villa ford (2550 n tustin st, orange, ca 92865) for the recall repair. upon servicing the recall, it was diagnosed with the hecu unit needing to be replaced. the vehicle was not repaired. the contact related the issue to nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer had not been informed of the failure. the failure mileage was approximately 74,000.

Tl* the contact owned a 2010 ford fusion. the contact stated while her granddaughter was driving 55 mph, when attempting to depress the brake pedal it failed to stop the vehicle and rear ended another vehicle. the contact stated no warning light was illuminated. the driver sustained some scratches on her forehead, back and left knee was injured, she did seek medical attention at the hospital. a police report was filed. the vehicle was not drivable. the vehicle was towed impound lot. the insurance company deemed the vehicle totaled.the contact stated after the accident she received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable.a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was 93,000. the failure mileage was approximately 137,000. vin tool confirms parts not available. *dt*dt

Tl- the contact owned a 2010 ford fusion. the contact stated while her granddaughter was driving 55 mph, when attempting to depress the brake pedal it failed to stop the vehicle and rear ended another vehicle. the contact stated no warning light was illuminated. the driver sustained some scratches on her forehead, back and left knee was injured, she did seek medical attention at the hospital. a police report was filed. the vehicle was not drivable. the vehicle was towed impound lot. the insurance company deemed the vehicle totaled.the contact stated after the accident she received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable.a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was 93,000. the failure mileage was approximately 137,000. vin tool confirms parts not available. dp *dt*dt

Tl the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic). the vehicle was taken to david wilson's villa ford (2550 n tustin st, orange, ca 92865) for the recall repair. upon servicing the recall, it was diagnosed with the hecu unit needing to be replaced. the vehicle was not repaired. the contact related the issue to nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer had not been informed of the failure. the failure mileage was approximately 74,000.

Breaks continually have to be pressed almost to the floor to stop, even with brand new breaks installed. pulled in to park and went over small pothole, tried to brake but breaks did not engage for a second and vehicle kept rolling. eventually stopped before hitting car in front of me. mechanic says the abs valve is stuck open and it should be recalled by ford. for some reason my car wasn’t part of the 2010 ford fusion recall for abs breaks?

I have a advance trac light and power steering light i currently don’t have and power steering

''power steering assist fault'. the power steering in my vehicle was rendered completely useless. fortunately this occurred when i started my car in the morning instead of mid-drive which could have been catastrophic as the car is essentially impossible to steer effectively without power steering.

Steering quit working , almost wrecking. this is the second time electric steering has failed on this car. 2007, 08,09, 11, 12 have had recalls for the same issue. this car was built in 2009 it’s definitely a safety issue and needs to be addressed, over 1600.00 repair a couple of years ago

Tl* the contact owns a 2010 ford fusion. the contact stated while driving 55-60 mph, the vehicle loss power steering assist and required extra effort to steer the vehicle. the power steering assist warning light was illuminated. the vehicle was not yet taken to be diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 94,000.

I was driving back home and the “power steering assist fault” message came up on my dash. i didn’t know what that was about until after about 4 miles when i was supposed to get off the highway but the steering just wouldn’t turn. i immediately freaked out. i kept going straight for a bit and i then tried to force it towards the right shoulder (thanks goodness i was on the right lane already) but as i started to slow down the cars behind me would honk and the passagens would stare at me while passing like if i was trying to mess with them on purpose. that was scary and embarrassing. turned the emergency lights on and pulled over to call a friend who knows a bit about cars. i was told i was ok to force the steering in order to get home, although i was so sure it was going to literally break and come off in my hands. after around 13 miles i got home and my now both arms are totally sore and i’m not kidding. i wasn’t even able to maneuver the car into my small garage since it’s impossible to turn the steering wheel if the car is fully stopped. the car is there... parked and useless. i just called ford and i was told i will have to pay for the tow truck to take the car to the dealership, for the diagnostic and to get the car fixed. seriously? i’m an college student full of stuff to pay and always living in a budget. it seems like the cost for this is over $1800 and there’s no chance i have such absurd amount to fix this problem that wasn’t even my fault. i need the car every single day since in utah there’s no way you can get anywhere without it. i don’t consider driving the car in this situation (it’s probably not even recommended) and i’ve been borrowing my roommate’s car, which i can’t do for much longer for obvious reasons. i wonder what ford is going to do to help not only me but all the unfortunate ford fusion’s owners.

I have owned this car *2010 ford fusion sel* for 4000 miles and the power steering just stopped working all together. it says this could be upwards of 2000 dollars. i just purchased this vehicle. i'm afraid i will be mid turn and it will go out again. i see thousands of complaints. why is this not recalled? people could die!!

Driving on rainy day, on a busy street. cars in front slammed their brakes and i slammed mine. my car slid a little and the anti-lock brakes engaged. after that, my brakes did not go back to normal. i needed to additional distance to brake and when i would brake, the pedal would go all the way to the floor. my car has been in the shop. i am waiting to hear from mechanic to see what the problem is.

Hello, my name is [xxx]. recently i bought a ford fuision 2010. i am pretty familiar with cars so i understand the commonly routine of taking care of a car. it’s been only 30 days. the first first incident that happened on the parkway my car shut completely down. i got it to work back up but then i got a mechanic to do a tune up. everything went smooth until i drove about 3,000 miles into the car & it told to me check the engine oil and the brakes. by the time i went to start my car up the lighting slowly faded away. eventually the car shut off completely and almost rolled down the hill. i immediately put the car into park and put on the emergency brakes. now the car completely shut down. i replaced the spark plugs and everything. i’ve been reading about recalls on the model of the ford fusion 2010. i would like to see if i could either get it fixed or possibly a letter to get a new or similar version from the car models dealership. i’ve also invested so much money into fixing this car and it just seems to be falling apart. the damage was all of a sudden. there was also an oil leak. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

On two occasions the car loss power from 60 down to 30 had to pull over and shut the car down very scary situation on the highway . after sri 15 minutes or so the car started back up .had ford run a diagnostic test and said couldn’t find anything wrong. second time did the same thing about six months later another scary situation safely pulled over and waited 15 minutes and car started, was fine for another six months . also had two situations when brakes didn’t work abs lights came on with other lights pertaining to brakes had to pull over and shut car down for awhile . turn car on and they were fine . again i want to emphasize very scary situation. dates incidents occurred 09/10/2019 and 09/24/2020 engine shut down , brakes situation 09/15/2020 and again on 04/04/2021.

Electric power steering system failure while driving at normal speeds. this is the exact same system and failure addressed in safety recall 15s18 but for some reason it doesn't include 2010 ford fusion models but includes all other 2011-2012. even with the exact power steering system and failure. recall needs to be expanded to include 2010 models.

Brake pedal goes almost all the way to the floor before brakes begin working. my mechanic believes it is the "hcu" and is suprised it is no recalled under 19v904 or 19s54

Electronic power steering failed while driving and without warning. almost crashed, as the steering failed just as i was taking a turn. 1800 repair. i have had the car for a year, it has 86000 miles on it and it is junk. i am more concerned with the fact that i nearly crashed than the money (although i don't have the money to repair it)

I started my car today and while pulling out of the garage i almost hit the side i had no power steering and the dash said power steering assist so i backed in by muscleing the wheel, never happened before but it was kind of scarry,

A warning came on to "service power steering system now" as well as "service advancetrac system". steering is almost impossible. i used a program i have to reset the power steering module and it will start working again until i power off the car. the problem starts as soon as i turn on my car. once it happens, after resetting the module, it doesn't seem to happen again until i turn the car off.

Often the "power steering assist fault" warning would come on when the vehicle was first started and stationary. turning the vehicle off and restarting would clear the issue. happened again and when restarting the vehicle would not clear the issue had to get the vehicle towed. power steering rack was found to be faulty and had to be replaced at a cost of $2745.76. called ford to claim that this was the same problem covered by the 2011-2012 fusion recall and should be covered by ford was told that my vehicle was "too old." i am now in a fight with ford to convince them to do the right thing and fix the problem that they are well aware of.

Tl* the contact own a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. kirk auto company (235 state hwy 7 frontage rd, grenada, ms 38901) was made aware of the failure however, the manufacturer was not made aware of the issue. the contact stated that occasionally while driving, the brake pedal had to be pumped several times or the parking brake had to be activated to stop the vehicle. the failure mileage was 100,000. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service breaks, hydraulics) however, the part to do the recall repair was unavailable. the vehicle was taken to waldorf ford (2440 crain highway waldorf md 20601, (301)843- 2400) where it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Took vehicle in to the local ford dealership to fix brakes after rear brakes were completed and ford replaced the brake master cylinder in attempt to bleeding the brakes ford confirmed the brake control module is bad and needs replaced. there is an open recall currently for this part however do to no remedy realesed by ford yet that claimed it would be available 1st quarter of the year 2021 its still not available today's date 03/09/21 . ford refuses to put her in a vehicle till parts be come available and says she can buy the part now for 1700.00 then when parts become available they will possibly replace again free of charge, now i dont believe its legal for her not to be taken care off over a safety recall and be basically told to kick sand . any help or answers would be greatly appreciated thank u and also vehicle was determined not safe to drive by ford.

Power steering went out.can not afford to get it fixed!!!

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. carmax (located at 8800 freestate dr, laurel, md 20723, (301) 604-8560) was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

While pulling out of a parking lot, my steering wheel locked up and a message came up “service advance trac - service power steering”. it’s almost impossible to turn the steering wheel. i took it to the shop and got the computer reset. it was fine for a few days and then locked up again with the same message. i have a friend with the same make model and year that had the exact same problem happen to her. both electric power steering as well. i know that there was a recall investigation about ‘10-‘12 ford fusions electric power steering specifically but that was closed. really looking for some help here. i don’t want to pay a months worth of my hard earned money for something that can or will be recalled.

Dealer that sold me this vehicle never informed me about any recalls and than one day my son was checking the oil while stationary and off we thought it was weird that there was a loose cable, he connects it and than he proceeded to turn on the car to our astonishment the airbag light turn on, we took it to emissions and that's when we found out how endangered our lives were, of we would have known this before, we wouldn't have gotten the car. we nearly got wrecked today on 03/04/2021, i was more scared of the vehicle in which i am than the car that nearly crashed me... i don't want to die in an instance of being involved in a car crash and have no money to afford another vehicle. and as we were leaving the house a few days later after 02/03/2021, my daughter in the passenger seat tried putting on her seatbelt but of no avail as the seatbelt wouldn't clip.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving 30 mph, the brake pedal was engaged and the brake pedal went to the floorboard. the contact engaged the parking brake to bring the vehicle to stop. the vehicle was taken to an independent mechanic that performed a diagnostic that located the failure code with the brake booster and the brake master cylinder. additionally, the abs was leaking fluid. the contact also took the vehicle to an unknow dealer that confirmed that the vehicle was not included in the nhtsa campaign number: 19v904000 (service brakes, hydraulic) and that the recall needed to be performed to fix the failure. the contact replaced the brake master cylinder himself however, the repair was not completed until the recall part was replaced. the manufacturer was not contacted or informed of the failure. the approximate failure mileage was 130,000.

Advancetrac came on and also service power steering now came up steering is now hard i check the recalls on this site yesterday went to a ford dealer the said their where no recalls i came home and refreshed the page an now it says that theirs 0 recalls.. i am unaware of what's going on... please get back to me this is my only vehicle i have to get to work....steering is hard n it's a hassle drive it

Tl* the contact owns a 2010 ford fusion. the contact stated while driving 50 mph, the vehicle loss power steering assist and the vehicle became difficult to steer. the power steering fault warning light was illuminated. the vehicle was restarted and the power steering functionality returned. the vehicle was taken to western slope ford (2264 us-50, grand junction, co 81505, (970) 243-0843) where it was diagnosed with needing the electronic steering gear to be replaced. the repair was still pending. the manufacturer was informed of the failure and confirmed that the vin was not under recall. the failure mileage was approximately 160,000.

Tl* the contact owns a 2010 ford fusion. the contact was driving at 10 mph, when the steering wheel made grinding noises and became hard to maneuver. the power steering service light and traction control warning light was illuminated. the vehicle was taken to an independent mechanic who diagnosed the failure and stated that the power steering needed to be serviced. the vehicle was repaired twice however, the failure recurred. the contact informed an unknown ford dealer of the failure, and was directed to the manufacturer for assistance. the contact was informed by the manufacturer to contact nhtsa for assistance. the failure mileage was 189,000.

It’s getting harder and harder to get my car to come to a complete stop

Power steering assist fault light starting showing up in my dash, once in a while, over the last two months. normally, i would turn car off and back on and everything would be fine. two days ago, after parking, i turned car off. when i went to go turn car back on, the light showed up and steering wheel locked. so i turned car off and back on but this time, the steering wheel stayed locked and error messaged remained on. i tried it today and it is still in the same condition. the car will start but steering wheel won't move.

Starting car, power steering assist fault appears on dashboard and can not steer.

Engine light, advance trac light, abs light, battery light, tire pressure monitoring system light, alarm light suddenly came on. then dash went completely blank. headlights went out,lost control of vehicle at high speed. dash lights came back on stirring control of vehicle lost. all dash lights started flashing. breaking system not working.

Problem with transmission. chugging and irregular shifting

Engine light, advance trac light, abs light, battery light, tire pressure monitoring system light, alarm light suddenly came on. then dash went completely blank. headlights went out,lost control of vehicle at high speed. dash lights came back on stirring control of vehicle lost. all dash lights started flashing. breaking system not working.

Engine light, advance trac light, abs light, battery light, tire pressure monitoring system light, alarm light suddenly came on. then dash went completely blank. headlights went out,lost control of vehicle at high speed. dash lights came back on stirring control of vehicle lost. all dash lights started flashing. breaking system not working.

Engine light, advance trac light, abs light, battery light, tire pressure monitoring system light, alarm light suddenly came on. then dash went completely blank. headlights went out,lost control of vehicle at high speed. dash lights came back on stirring control of vehicle lost. all dash lights started flashing. breaking system not working.

Tl* the contact owns a 2010 ford fusion. the contact stated while the vehicle was stationary, there was an abnormal sound coming from the vehicle with the power steering assist failure message displayed on the instrument panel. the contact stated that the steering wheel became difficult to turn. the contact stated that the traction control warning light was also illuminated. the vehicle was taken to future ford of sacramento (4625 madison ave, sacramento, ca 95841, (916) 265-0841) where it was diagnosed with needing the steering column to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure but offered no additional assistance. the failure mileage was approximately 150,000.

Tl* the contact owns a 2010 ford fusion. the contact stated while driving the vehicle a fuel odor was detected in the cabin of the vehicle. the vehicle was taken to classic ford lincoln of columbia (177 greystone blvd, columbia, sc 29210) where it was serviced under nhtsa campaign number: 15v793000 (fuel system, gasoline) however, the failure persisted. the contact stated after he picked up the vehicle from the dealer, he stopped at a gas station and saw a fuel leak and smelled a strong fuel odor coming from the rear seats of the vehicle. the contact then took the vehicle back to classic ford where he was offered no assistance. the dealer stated that the recall was completed. the contact then took the vehicle to jim hudson ford (1201 w main st, lexington, sc 29072) where the contact was informed that the fuel tank was not replaced, but was sealed with jb weld adhesive. the vehicle was not repaired. jim hudson ford informed the contact to take the vehicle back to classic ford for assistance. the manufacturer had not been informed of the failure. the failure mileage was approximately 210,000.

Tl* the contact owns a 2010 ford fusion. the contact stated while driving at various speeds, the brakes traveled to the floorboard and vehicle loss braking functionality. the contact stated that the failure was intermittent. the contact stated that no warning light was illuminated. the vehicle was not taken to be diagnosed. the vehicle was not repaired. the contact referenced nhtsa campaign number as a possible solution to the failure however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 180,000.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving at various speeds, the brakes failed intermittently to operate as designed, without warning. the vehicle was taken to autonation ford jacksonville (10720 philips highway, jacksonville, fl 32256, (904) 242-6499) to be diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure however, informed the contact that the remedy part was not yet available. the failure mileage was approximately 152,737. vin tool confirms parts not available.

Ford has sent "safety recall notice 19s54/nhtsa recall 19v-904" in january 2020 and again in october 2020. their january 2020 notice said that they would have the parts available to fix this brake problem by "late first quarter 2020". to date, and after several inquiries about this recall notice, ford has yet to remedy the problem. after talking with the selling dealer, i have called ford's customer service number. they said they have no further information on this notice. please do what you can to get ford to correct this seemingly dangerous brake problem.

I put a new battery in my car and when i started it the power steering assist fault light came on. i turned it off and did this two more times and it started and the power steering assist fault light went off. i went to work and in the morning i started it and the power steering assist fault light came back on. i turned it off and on a couple more times, but it wouldn't go off. i got it home and there it sits.

Tl* the contact owned a 2010 ford fusion. the contact stated that while driving at 40 mph in traffic, the contact attempted to merge into a continuing lane but her brakes failed to operate as needed without warning. the contact crashed into a police officer due to the brake failure. the air bags did not deploy. a police report was filed. the contact did not receive medical attention. the contact linked her failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic); however her vehicle was not included in the recall. the vehicle was towed from the scene and was deemed totaled. the manufacturer nor the dealer have been notified of the failure. the failure mileage was unknown.

Abs brakes valve sticking complaint code 199 s54

2 warning service errors will show up and power steering becomes disabled as driving on residential street. power steering became completely disabled by the time the tow truck came to pick it up. mechanic stated it was the same codes as the recall for 2011 ford fusions. had to take it to the ford dealer to have it correctly fixed. stated it was the steering rack assembly. looked up issue and many others with fusion has the same exact issue but no recall on 2010 models. same issue and fix for the ford fusions with recalls (2011 and above) extremely dangerous as power steering went out and could have caused a life threatening crash. luckily my fiance (future husband) was driving the car as i would have not been strong enough to safely pull over by turning the wheel.

Tl* the contact owns a 2010 ford fusion. when attempting to unlock the vehicle, the doors failed to unlock properly. the contact had to reach out the windows and use the exterior door handles to exit the vehicle. the vehicle was not diagnosed or repaired. the approximate failure mileage was 160,000.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign numbers: 16v384000 (air bags) and another one for the fuel system. the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. the manufacturer was not made aware of the issue. the nhtsa campaign number for the fuel system was unknown. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford fusion. the contact stated that the interior driver side door handle fractured and was difficult to open in case of an emergency. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 80,000.

While in motion driving at highway speeds, the vehicle's engine stopped responding to the accelerator. the wrench and battery lights came on and the car lost drive and electrical power (no power brakes or power steering). after rolling to a stop, the car could be restarted following a few minute pause. this has happened three times

Tl* the contact owns a 2010 ford fusion. after refueling the vehicle, there was an abnormally strong fuel odor inside the vehicle. the contact received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown.

I was driving and i lost steering i had had no control of my vehicle i almost crashed into another vehicle on a semi busy street, then the service power steeing now light came on. i had no steering i came to a stop put the car in park and restarted it. the service power steering now light came back on. i could not get the steering back i could not turn the wheel. my husband had to come get the car because it was to hard for me to steer. i had to have my car towed more than 60 miles because we dont have a dealership where we live. the service tech called me to let me know it was a failure on the power steering and the cost was around 2500.00 to replace it.

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle experienced a loss of power steering. the power steering and traction control warning indicators illuminated. the vehicle was taken to the dealer where it was diagnosed that the electronic steering assist assembly was defective and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 69,784.

Tl* the contact owns a 2010 ford fusion. while the vehicle was being inspected, the contact was informed that three studs were fractured without warning. in addition, the contact heard a rattling noise. it was diagnosed that the studs needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 11v574000 (wheels). the manufacturer was notified of the failure. the failure mileage was 125,000.

Tl* the contact owns a 2010 ford fusion. the contact stated that the power steering failed. the dealer diagnosed that the electronic power steering module failed and needed to be replaced. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was made aware of the failure. the failure mileage was 40,000.

Power steering failed trying to get of parking space, shut down engine waited 5 minutes and restarted engine...power steering was back, took car to ford dealer and they are going to replace steering control assembly at $1900.00 costly fix..

My daughter's 2010 ford fusion power steering went out while driving after and was because she had a low tire. the advance trac system light is on but no power steering. we've had it looked atbut nobody can give me a solution and it's a $100 just to have the dealer run a diognostic on it. i've been doing some research and this appears to be a common problem with these fusions and most are replacing the whole steering rack averaging around $1500 to replace. i think ford needs to do a recall because of the danger of the power steering going out while driving.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I was driving down a mountain pass and a warning light came on stating "power steering sensor fault" and at the same time my power steering went out. i did not know what to do so i manhandled it until i got to my office but had a difficult time making a left turn and could not manhandle it into a parking space; i had to find one i could drive straight into. when i came out a couple hours later, the power steering worked. i took my car directly to my mechanic and he looked it up online and found many were having the exact same issue and yet there has not been any recalls (please see: http://www.aboutlawsuits.com/ford-fusion-steering-problems-nhtsa-evaluation-72172/). i took my car to riverside ford in sumner, wa to get this fixed and they are telling me that there has not been complaints regarding this issue. all you have to do is go online and you will see many stating the same issue. this is a safety issue and i am worried about others out there who have a sudden loss of steering. please look into this before someone gets hurt. a recall needs to take place. i called corporate received a case number of cas-10508774.

My vehicle was stationary, setting in a parking lot. when i went to back out of a parking spot, i got an indication on my dash "power steering fault" and the steering wheel was unmovable.

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle had not experienced a failure until the dealer repaired it for a manufacturer's recall to address the cpv valve. the dealer indicated that they reset the code, but did not replace the cpv valve. shortly after the repair, the service engine warning indicator illuminated. the dealer indicated that the recall repair was performed and they would cover the labor cost if the contact replaced the part. the manufacturer did not provide assistance. the manufacturer stated more than three times that they would respond back in 24 to 48 hrs, but the contact waited for weeks with no solution. the approximate failure mileage was 126,439.

Tl* the contact owns a 2010 ford fusion. while driving 35 to 50 mph, the vehicle lost power and shut down. the vehicle was coasted to the side of the road and restarted; however, the failure recurred multiple times. the vehicle was taken to the dealer. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 46,000.

While driving, the vehicle will stall, the orange wrench comes on on the dash board. the car will remain running while idling roughly. after restarting the car a few times it will start and appear fine with no symptoms and no check engine lights on. however, the car will do the exact same thing randomly, it might be the next day or an hour from then. i checked the code while the orange wrench light was on and got a p2111 code (throttle actuator control system). called ford to have them repair it since it is under warranty, and i was told that since the orange wrench light isn't on right this moment, that they will have to try test driving it longer to get it to act up before ford will allow them to replace it. the vehicle is at the dealership now.

Several months ago, in the middle of a busy intersection, my car unexpectedly shook and went to "limp" mode in the middle of a busy intersection with the wrench light coming on. i pulled into the closest driveway after putting on my hazards and, after turning off the engine, restarted the car, which took about about 5 seconds of trying to turn over the ignition. since that time, the same problem has happened at least two dozen times, sometimes several times in a row; and the rest of the time, the rpms flutter in an irregular way. i do mostly city driving and have thankfully been able to avoid an accident when having to pull over and restart; but in each case, it is not a good situation. by all accounts online, this is a very frequent problem and due to a faulty throttle body. notably, the problem with my car began to occur at around 45,000 miles, which is typical from what i've read of other complaints. this seems much too early, much too common, and much too dangerous of a problem for it not to be covered under an extended warranty or recall. there was, in fact, an extended warranty, but it expired in early 2015. i was told by the local dealer that it would cost $600 to repair.

I received a recall on the fuel system of my 2010 fusion. i took my car to the dealership in april 2016. they inspected the system and said everything was fine. no parts were replaced. a few months later, my check engine light came on, indicating that there was a problem with my fuel system. the recall was on the canister purge valve, which is the exact part that needs to now be replaced. i returned to the same dealership and asked what they were going to do to fix it. they said that they could no longer fix this problem under the recall because they had previously inspected it, and it was fine. this is not a problem that should occur on relatively new cars, and ford has already admitted to putting in faulty canister purge valves. i contacted ford customer service and hit another dead end. both claim there is nothing that can be done because it is not an "open recall". i am filing this complaint because it should be an open recall. just because a crack had not formed in april, doesn't mean that the exact problem that could cause a crack to form didn't exist then. the dealership missed the problem, and now ford is not being held accountable for their mistake in manufacturing.

Power steering. this is 7th time i taking my car to the dealership in the past 2 years, and 3 times this just past month. ive been told i new steering wheel has been put on and the same issue keeps coming back. i have never had any other problems with my car besides the damn power steering failing. what is ford going to do about this.!!!!!!? or are they waiting for someone to die before they do something about it.

I bought a 2010 ford fusion from planet suzuki dealership in 2014. i didn't have any real problems for 2 years. i am leasing this vehicle for $22000. however, in sept 2, 2015 the power steering rack went. i brought it to the dealership to be fixed and they told me there was no warranty on it. my finance company financed the payments of $870 in my weekly payments. the dealership informed me, it would be a new power steering rack put on. but, 3 weeks later the power steering went again. this time the dealership fixed it, because there was a warrant on the part. then 6 months later it went again in june23, 2016. but this time they wouldn't fix it ,cause they told me the warranty was expired, cause i went over 22000 miles. they say they don't no what keep causing it to go out! i feel like if it went out 3 times in 9 months, it should get fixed and not by me again. then i found out there is recall on the power steering rack. however, i don't know if that pertains to my 2010 ford fusion. the dealership did not disclose to me there was any recalls on my vehicle. i can't affordd to pay $2500-$3000 for the power steering for a brand new one to be put on, as well as make my weekly payments on this vehicle. the first time the power steering went out on my i was on the highway, with my daughter and granddaughter, and we almost ended up having an accident.

Engine sputtering, loss of power ,cut off then restart. mutiple times to get home. manual transmission, replaced ignition coil still happening, possible throttle body problems.

On 6/2/15 while driving on freeway at 70 mph, car started shaking, speed dropped, couldn't accelerate. i was able to get car to side of road. shut car off. after few minutes started car and was able to drive it at 25 mph to get it off fwy but was operating in low power mode. drove it to dealer in low power mode. throttle body was replaced and covered under ford recall. now on 8/19/16 the same thing happened to me on way to work. again had my husband follow me to dealer in low power mode. dealer could not diagnose problem because car was not having problem by the time they got around to it. they couldn't duplicate problem so nothing they could do. this is the same thing that happened to me 1 year ago so i feel it is related to the throttle body which they replaced under fords recall, but they insist it is not the throttle body. this is a very serious safety issue which ford knows about it because there are hundreds of complaints online for this issue. does someone have to be seriously hurt for them to do something about this. i have never in my life had this happen with any other cars i have owned over the years.

Tl* the contact owns a 2010 ford fusion. while driving 65 mph, the vehicle stalled without warning. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the throttle body and fuel injectors needed to be replaced. the vehicle was repaired three times; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 40,000. *tr

The power steering column went out when attempting to pull out of driveway. when i started the car and put the car into reverse i immediately had an alert on the dash that stated "power steering assist failed" then flashed to "service autotrac". those warnings kept flashing and i had no power steering while attempting to drive my car 4 miles to the dealership for a diagnostic test. i was informed the power steering was non-repairable and must be replaced. the repair cost me approximately $2000 and despite being a single mother i did not have my car for three days.

Tl* the contact owns a 2010 ford fusion. while driving 20 mph, the steering wheel seized and "power steering failure assist" was displayed across the message board. the contact restarted the vehicle to correct the failure. after restarting the vehicle, "service vehicle" was displayed across the message board. the vehicle was taken to a dealer where it was diagnosed that the computer needed to be reset. the vehicle was repaired. the vin was excluded from nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the failure mileage was 59,000. the vin was unavailable.

As i am driving, the orange wrench light comes on and the car turns off. when i restart the engine, the light goes off and the car runs fine for a while. i believe it's the throttle body

Service engine light remained on along with throttle wrench light...car shaking little power....pulled over ,restart car lights still on , slow drive and shaky ride home..

Sudden stalling or acceleration. engine light comes on and off depending on how many times i start the car. my car stalled out and died i waited five minutes and restarted it and it seemed fine. this has happened twice. now my car suddenly stalls and i have no control on the throttle. when i give it gas it just creeps along. limp home mode. i was in otion on a city street and barely had enough control to get over on a side street safely with my child in the car.

Transmission slipping

I was pulling out of the bank drive thru and power steering quit working at all while i was turning onto the street.

Started the car this morning and a message popped up saying power steering assist fault tried to move the car but could not move the wheels. the car can only go straight. so i turned the car off and back on and it seemed to fix. glad i was not driving the car.

Tl* the contact owns a 2010 ford fusion. the contact stated that the steering wheel failed while driving in reverse. the driver was able to restart the engine and regain normal steering function. the failure was experienced several times. the vehicle was taken to an independent mechanic for diagnostic testing, but was unable to locate a failure code. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 114,000.

The power steering on my 2010 ford fusion went out while my husband was driving. my husband was on his way home from work when the power steering completely stopped working causing him to almost crash into a car when he was attemping to turn.

Throttle body had to be replaced when engine wouldn't rev above 1000 rpm...limped a few miles then had to have it towed because it's a manual and it would stall..despite all the info on nhtsa and other sites about the extended warranty ford was required to provide on these, they have said our cars repair isn't covered. $300 later..after a tow and a ruined trip to pick up our daughter from her internship in nyc, i'm pretty disappointed.

Power steering goes in and out power steering gear bad due to internal friction in motor. sensor code comes on to fix asap took to dealer will not honor recall because not right year. recall for 2011 not 2010 this problem needs to be recalled for all years having problem around those dates. vehicle was in motion when this problem started was lucky i was not on the high way i was able to pull into a parking lot and had to have towed home.

The night we bought this car, used from a ford dealer, it wouldn't go in reverse without jumping/bucking. they were swift to give us a loaner while they "reprogramemd" the car. now, it all makes sense. they put a bandaid on it until we couldn't return it. since then, just over 2yrs ago, we have had throttle replaced x3, cleaned once for $250 (while on the way south for vaca, we got stuck hundreds of miles from hm until ford dealer opened 2 days later.) this car has stranded us three diff times while out of state on vaca. now while on interstate, the wrench light will go on, the car starts bucking and acting like a manual in the wrong gear. but, has no acceleration. just revs to 4k-6k rpms. dangerous almost being run over by semis going full speed behind you or having to try and cross 5 lanes of traffic to get to emergency lane--with no acceleration! this car is a dangerous death trap. shocking to me how ford hasn't stood behind their vehicles. we, as a huge extended family, have always stood behind ford. always bought ford. now, we have been duped by them. they knowingly sold us a faulty car, putting thousands of other buyers in danger as well, and haven't done a thing to prove to the consumers that they care about us as customers or one iota about our lives. if ford doesn't recall these, i know we will see deaths from it. its prob going to be the next automotive world scandel like the airbags. our fusion is an expensive piece of metal, with a huge pymt, just sitting in our driveway useless. somehow, we have to figure a way to save thousands for a transmission on a 6yr old car. never thought ford would turn out to treat their loyal customers this way.

Power steering sporadically stops working, thankfully this has only happened in my drive way and subsequent restart of the car solved the problem. their is a recall on 2011 fusions, this needs to cover 2010 as well.

Tl* the contact owns a 2010 ford fusion. when the accelerator pedal was depressed, the vehicle hesitated before accelerating. the transmission and check engine warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,820.

Just paid $1658.00 for the removal and replacement of the rack & pinion in our 2010 ford fusion due to an inherent defect of the steering system that occurs around 90,0000 -100,000 miles.

Power steering assist failure notification. when i started my car in my garage, the power steering wouldn't work and i got the above message on the dashboard and an alarm. i turned the engine off and restarted the car, and the power steering went to normal. i did an internet search and found out that this has been a widespread problem, but can't find out if there has been a recall. *tr

Takata recall - recall received - 2 yrs. later no resolution. fear of driving car. only comfortable driving close to home. 10 yr old vehicle with only 35,000 miles on it. feel this car should be re-purchased by dealer since they do not seem to care about the safety factor. have aleady had to have throttle body replaced due to car just stopping when being driven at highway speeds. recall on possible leaking gas tank. almost 2 years - no resolution. would you like to drive this piece of crap on the highway?????

Tamara recall! my cars engine light keeps coming on and the machine says it's a evap leak through the fuel neck. and there is two recalls on my car

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Vehicle lost power steering while driving out of a parking lot. turning slightly to enter traffic and the wheel stopped turning. information on dash panel appeared after loss of control. the vehicle hit the curb and came to a stop. thankfully i was not yet getting on the interstate on ramp. vehicle says power steering assist failure and service advancetrac, this could have been much worse.

Power steering failed. warning lights service advancetrac, service power steering. pulling right onto city street, light traffic. extreme difficulty maneuvering car. trouble staying in lane.

Takata recall. the recall date for the airbag recall was june 2016 and it has now been nearly a year and ford still has "no remedy" for this recall. this is extremely dangerous in the case of an accident. in addition, i was not notified of this recall or the electronic throttle body issue that my car also has but now is past the "extended warranty" and they will not fix for free, despite me having made a complaint about it in the past. last week, i was on the freeway traveling at 70 mph, my car suddenly stopped accelerating and slowed down rapidly. i had been lucky no one was closely following behind me and i was in the right lane and quickly could pull over or i could have been hit from behind at a very fast speed because of the etb failing. i have never been notified of any of the safety issues that my car has. ford has failed to notify me and i feel that because they did not send me anything, even though they have my address and email, they put me at risk of an accident that could have led to serious injuries.

While driving the car will randomly stall out...the car will begin bucking, decelerate, lose power, and lights on dash will start flashing... rendering the driver pretty much helpless. this problem happened on several occasions prior to fords throttle body assembly recall. each time this happened ford was unable to determine the problem cause no diagnostic codes were present. this problem will occur and the car will be fine then will reoccur randomly. the recall was performed and the problem appeared to resolve itself for 2yrs. the car is now having the same problem...i had the vehicle towed to a ford dealer and after 2 days in the shop again no problems were found by the technicians. the car again continues to have the same problems immediately after picking up from service center. the car had to be towed 250 miles to my house where it now sits rotting away for fear of driving this vehicle.

Tl* the contact owns a 2010 ford fusion. while driving 70 mph, the steering wheel became difficult to turn and the power steering assist indicator illuminated. the manufacturer stated that the vin was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the failure mileage was 155,000.

Electronic power steering assist complete failure around 100k miles. power steering was intermittent for about a year. would start the car and it would not work, it would also indicate power steering assist faults on the dash. turn the car off and back on and it would be fine. one day while driving the power steering completely failed and nearly resulted in an accident as i was in a turn. it has not worked since.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford fusion. while driving 40 mph, the steering wheel seized and a chiming noise was heard. also, the service advancetrac and power steering warning messages displayed. the vehicle was taken to an independent mechanic for diagnostic testing and a couple of failure codes related to the power steering appeared. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was 151,000.

I have observed several power steering assist faults on the vehicle, usually resolved by restarting the car. tonight, however, restarting it doesn't seem to be working. the car was not in motion at the time. there is absolutely no power steering.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue. the manufacturer stated that they did not develop the part yet, and also was not sure when the parts would become available. the contact had not experienced a failure. vin tool confirms parts not available.

I was driving on a city street when i get an alert of low tire pressure less than 1 minute my power steering became extremely hard difficult to turn i had pull to the closet parking i could fine. if i had been on the freeway i would have easily caused an accident.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). the remedy required the vehicle to have some test performed in order to determine if the remedy was necessary. at the time of the testing, the contact's vehicle was deemed fair, which meant a recall replacement repair was not necessary. shortly after having the vehicle tested, the contact began to smell a fuel odor emitting from the vehicle and noticed fuel leaking from the vehicle. the contact took the vehicle to the dealer where it was diagnosed that the fuel tank needed to be replaced, as indicated in the recall. the contact was informed that the repair would not be covered under the recall due to the vehicle passing the previous test. the contact stated that the vehicle was emitting a fuel odor prior to the recall testing. the manufacturer opened case number: 12281400. the approximate failure mileage was 166,000.

I continue to get messages indicating that my power steering assist is not working. after conducting some research, it appears i am not the only person that is having this issue with my 2010 fusion. if i was driving and this system was to fail, it is highly likely that i could have a bad crash because the ability to steer the car is for the most part gone. evidently this is a major issue that others felt should've been a safety recall as well.

Drive my car so i was in motion when i started to lose my brakes they went to the floor and i almost hit a car. took it to mr tires to bleed air out of the brake line got it back from mr tires and i was in motion with my car and started losing my breaks, had a hard time stopping at a traffic light went through the light a little luckly the light had not turn yet for the other cars that were stop. took it back to mr. tires and they tried to solve the problem, still do not have my car they need to order the special part the abs module do not know how much this is going to cost because they also have to have a special tech come in and make sure it is calibrated right,. why did ford not put this on a recall there are a lot of complaints about this part some one is going to get hurt or killed with this happing to the ford vehicles

Complete power steering loss warning came on after indicating power steering assist fault almost causing an accident while turning.

Tl* the contact owns a 2010 ford fusion. while driving 25 mph, the steering wheel seized and the "service power steering now" indicator illuminated. the vehicle was not diagnosed or repaired. the local dealer confirmed that there were no recalls on the vin concerning the steering. the manufacturer was notified and confirmed the dealer's information. the failure mileage was approximately 215,000.

Power steering disabled due to part failure. this occurred after starting the engine on multiple occasions. called ford shop but they insisted the warning sign had to be on for them to determine the cause. had to continue to drive not knowing when it would reoccur.

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle was slow to accelerate when the accelerator pedal was depressed and idled extremely low. the vehicle suddenly surged at a high rate of speed. the contact had to coast the vehicle off the road and restart the vehicle. the vehicle was taken to a dealer who was unable to replicate and diagnose the failure. the contact received notification of a manufacturer service campaign for the electronic throttle body extended coverage, but the dealer refused to provide the manufacturer's solution to repair the vehicle. the contact was uncertain if the vehicle would be repaired the contact received notification of customer satisfaction program: 13n03. the failure mileage was not available. updated 06/29/17*lj *cn

Was driving through a turn on a country road when the power steering quit working resulting in a crash. damage to passenger side front fender, door, right front wheel and both tires damaged. no injuries, approximate speed at time of incident was 40 mph.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue the contact had not experienced a failure. vin tool confirms parts not available. updated 06/01/17*lj updated 11/1/2017*js

I got an safety recall notice from ford for my car on 06012016 (10 months ago...) and they still do not have any remedy available for it. may i still get my car registered this year? it is their mistake, not mine. nhtsa recall number:16v384; recall date: june 1, 2016 manufacturer recall number: 16s26. summary: the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. this defect report is in response to takata dirs 16e-042, 16e-043, 16e-044. safety risk: the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. this defect report is in response to takata dirs 16e-042, 16e-043, 16e-044.

Primewell valera touring ii tires cracking on the sidewalls and interior after under 2 years of use. multiple other sizes are recalled for the same problem under the same model and are made of the same material. the entire tire model needs to be recalled not just specific sizes. it is an extreme safety hazard for all drivers on the road. i risked my tire exploding and crashing as a result of faulty manufacturing and the use of cheap materials.

2010 ford fusion se. i lost power steering assist while driving. after pulling over i restarted the car but the issue remained i now only have manual steering. my wife and i stopped by the dealer we were told that ford does not have any recalls listed for our model .but after researching i see that 2011 and up have been recalled for the electronic assist power steering.

Electronic power steering assist fault indicated. electronic power assist steering (epas) not functioning. epas system fault indicated while driving at 35 mph. epas quit functioning entirely and steering became difficult without the assist. accident was barely avoided. epas will not reset and i was told by a ford dealership there are currently 8 cars in the u.s. that they cannot diagnose or reprogram. therefore i have an otherwise good vehicle that is undrivable.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and stated that the parts were on back order. the dealer also stated that the parts were not available. the contact had not experienced a failure. parts distribution disconnect.

Today, april 20 2017, while on the highway driving my morning commute i had 2 service lights come on.. "service advancetrac" & "service power steering". i had never had these lights pop up so it took me by surprise but figured i would have the car checked over the weekend, i couldn't even do that because no more than 10 minutes later my car went completely stiff on me while i was still on the highway driving at 65mph. it was the scariest feeling and all i could think was that i was so glad i had already dropped my 6 year old off at school because at least if i was in an accident he wouldn't be injured. i am only 5'2" and around 140lbs and it took everything i had to try and turn into my jobs parking lot. luckily i did make it to work but once i parked i could feel that the steering wheel was not going to budge so i now need to get a tow truck to haul my car and myself back home. i'm at a loss for words for the people of ford who know this is an ongoing issue, yet have done nothing to right their wrong to their customers.

The brakes in my ford fusion 2010 have been going loose while driving. the pedal would go all the way to the bottom suddenly i almost had an accident several times. two mechanics told me it's a faulty abs pump. i parked my car because i'm afraid i would kill myself if i drive it on the highway. this part is very expensive to fix please investigate this issue because it's occurring with a lot of fusion owners.

The electric seat motor will no longer raise or lower the front half of the seat. this is regardless of if the vehicle is in motion or not.

2010 ford fusion electronic power assist steering (epas) i was driving my family around town, saturday, april 8, 2017, when a message came across the dash saying, "service avancetrac". i stopped the car and turned the engine off. 20 minutes later we got back in our car turned it on and the power steering was gone. the warning on the dash now reads, " service power steering now". the vehicle was in motion when the first warning occurred. the vehicle was stationary when the power steering failed altogether. this seems to already be a reported problem for this vehicle and is currently being investigated by the nhtsa. i am thankful this didn't occur at highway speeds or any other scenario that puts my family in harm's way.

Takata recall. i am trading this car in today because it has been over 9 months since the recall, june 1, 2016, and i'm tired of making my husband sit in the back seat because i am fearful of the defective passenger airbag deploying. i was not given full value for my trade because there is still no remedy. this is absolutely unacceptable.

Tl* the contact owns a 2010 ford fusion. while driving approximately 65 mph, the tire pressure warning indicator illuminated and the vehicle shifted to the left and jerked. the warning advance service track illuminated to "service power steering now". in addition, the steering wheel became difficult to maneuver. the contact coasted the vehicle to the side of the road. the vehicle was towed to the contact's residence and later to the dealer where it was diagnosed that the electrical power steering failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,477.

Recall complaint: i received a recall notice on my car's airbag in june 2016. as of april 2017, the recall has not been taken care of. i understand it takes time to manufacture parts needed for recalls but this seems extremely long for a recall, compared to past recalls i've had to deal with.

Just replaced the driver side door handle for the 3rd time. they have broken repeatedly and do not allow you to exit the vehicle.

Tl* the contact owns a 2010 ford fusion. the contact stated that the check engine warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 15v793000 (fuel system), but the remedy failed to repair the vehicle. the contact mentioned that the check engine indicator illuminated 90 days after the recall repair. the vehicle error code was in reference to the canister purge valve. the manufacturer was made aware of the failure. the failure mileage was approximately 98,000.

Steering rack makes a grinding noise and will intermittently lose power steering. does it parked or while driving. noise is when turning the steering wheel.

"takata recall" received airbag recall notice from ford 6-1-2016. have made many calls to ford and have been told they do not have parts to make repair. it has been almost one year and this problem has not been fixed. please put pressure on ford to fix this issue. please respond to me at: [xxx] thank you. *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

When accelerating into traffic the engine shuts off leaving me crossed opposed traffic. will usually start right away after. car has to be in park to restart. on occasion the security light flashes and will not restart without locking and unlocking the car. performing this action while blocking traffic (in both directions) can't be safe in any way. the car also dies at speed even when the cruise has been set for over a hour. help please. thanks [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Left my sisters home on christmas eve and within .25 mile i received a warning light indicating a steering issue. within minutes my steering wheel tightened up so tight that my step son had to grab the wheel to help me turn into a gas station. it was extremely frightful because the road we were on was very curvy and it was at night! after few tries we attempted to drive the vehicle home. my son luckily who is a very strong and big 19yr old drove us home while stating the steering felt very tight that he admitted it required great strength to keep control of the car. i have had this car since 2010 and this model has had a full throttle bottle recall (twice) a gas tank line recall, air bag recall (which i'm still waiting for) and the a/c had to be replaced. this car is and has been the worst model of all fusions. i took this car to the ford dealership who then examined the car and determined it was the steering gear that has went out on my car and it will be $1795 to replace!! that's half the price of what this car is even worth not to mention i had already paid $1200 to get the a/c fixed over the summer. i searched online to see if others had the same gear issue and behold google shows a class action lawsuit in california about it and over 500 recall complaints yet ford has not recalled it! seriously? i feel considering the past recalls on this model that this particular issue is a huge safety concern. if my step son had not been with me to assist turning the wheel, i would have no doubt wrecked on this curvy road christmas weekend. which sadly stranded us because of how ford carelessly threw this model of the fushion out with so many recalls. they should know with so many recalls they should realize this car was poorly built and shouldn't hold the consumers lives and money responsible. this is the first time i've owned a ford :(

Mostly happens when i start the car from a cold start. the dash display shows "power steering assist fault". then i have manual steering. i shut the car off and then restart the engine and everything is fine. this has happened now about once every 1-2 months. happens when i start the vehicle from a stationary position

2010 ford fusion idler pulley bolt sheered off along with piece of engine block and pulley resulting in a near accident as drive belt, and power steering failed and vehicle would not go past 20 miles per hour (on highway). my wife (5 months pregnant) was driving at the posted speed of 70 mph when the pulley and bolt sheered off. her car was nearly struck from behind by several vehicles as well as not being able to steer the car herself. looking at ford fusion blogs, this appears to be a common problem that ford has not fixed in their earlier models. this design and/or stress fault causes safety concerns as well as costly repairs since piece of the engine block can sheer off with the idler pulley bolt.

My power assist unit has went totally out, have made numerous contacts with dealer and ford with no help, however i work with someone who just had their 2010 fusion power assist replaced by recall and his was not out! i am still driving with absolutely no power steering at all!

Takata recall: received recall letter back in june of 2016. my airbag has still not been replaced. how long does this take??

This complaint is concerning the epas (electronic power assisted steering) which went out while in-motion, firstly; while driving to my local dmv for routine plate renewal, *before* i was set to begin my planned drive of over 800+ miles cross country to visit with my significant other, the epas warning indicator flashed across my dashboard led display, as well the advancetrac system indicator light. once i noticed the warning, i began the process of moving off the main road and into the parking lot closest to my dmv- as i've had similar problems with this vehicle falling into "limp home" mode repeatedly and suddenly before the electronic throttle body was determined to be the real cause and was recalled. i was prepared to navigate myself towards a safe vantage point and find out what was wrong, but while doing so i lost almost complete control of the power steering as the epas completely gave out. i was thankfully safe, having decided it was best to renew my plates, but if i had just decided to embark on my planned 14 hour drive cross country? i could've been stranded, i could've been in a major accident- should the epas had gone out on the highway, i could have died. ford seemed eager to dispel my fear that this was a larger issue, rather than an isolated instance, but it's clear to me from assessing similar people's exact same issues with this make and this year of vehicle, it's not an isolated incident. it's a massive and systemic default with the engineering, production, and implementation of this particular electronic system. i could have died. there is no justification for the lack of competency in the electrical engineering of a major vehicle from the standard bearer of our american automotive industry, these are people's lives we're talking about.

The issue i have been having with this vehicle involves the throttle body which has been replaced twice now since i have owned this car. while driving this vehicle, myself and my daughter, at separate times, lost acceleration while on the highway. this could have been a very dangerous situation if the timing of being on the road was different as well as the amount of vehicles on the road. we both were able to pull over to the side of the road. thank goodness we were both in the far right lane when the acceleration failed. ford did recall the product at one time, however, now they are unwilling to assist with the 2nd fail. this appears to be either an engineering defect or vendor defect in the part. this is a dangerous defect as collisions could occur when unable to accelerate on high speed roads as well as dangerous for other drivers who are unable to gage the speed of the slow moving vehicle.

Power steering goes out while driving. dashboard lights indicate power steering is out. very scary. pulls extremely hard to left and right t any given time.

My daughter was driving and the steering wheel locked up with powerassist error code. this happened in 2014. there was a recall but it applied only to years 2011-2012. i had to spend $2000 to have the it replaced. it happened again last week(safety concern). the dealership said it was a software glitch. they reset the code($400) but it locked up again yeterday. problem not fixed. i think i have a lemon. not happy with response as this is a major safety concern with steering wheel locking up . i do not have another $2000 to spend

Takata recall, ford notified me june 1, 2016, but has still not provided a repair and it is march 16, 2017. this is my primary form of transportation. additionally, i am married with two children and cannot in good conscious have someone ride in the passenger seat in the event the air bag would deploy.

The electric power steering system (epas) has failed and i can no longer turn my steering wheel. ford states that in the case of this issue, the car can be manually turned, but this is not the case. the steering wheel without electric power steering is impossible to turn unless super human strength. if this system would have failed on me at high speeds, i would have crashed and could have died or even killed others. this system needs to be recalled by ford immediately. ford has already recalled their gen 1 epas system on 2011 ford vehicles but this same system has been manufactured since 2008 and is equipped in my 2010 ford fusion. this recall should cover all vehicles that are equipped with the gen 1 epas system for safety reasons. the system failed on me as i was driving home on city streets (moderate speed). the steering become extremely stiff and hard to stay in my lane.

I was on my way home turning on a city street when suddenly the vehicle loss electrical power steering (eps) making extremely difficult to steer and turn, i went off the road but was able to avoid accident. abs, traction light, brake light appeared on dash and advanctrac message in the instrument panel cluster. i drove home without any power steering and have not driven the vehicle since, to avoid further accident/damage. i started to research the problem only to find out many others had experienced this same problem with their 2010 ford fusion.

Tl* takata recall. the contact's mother owns a 2010 ford fusion. the contact's mother received a recall notice for nhtsa campaign number: 16v384000 (air bags) in june of 2016. after contacting the dealer and the manufacturer on multiple occasions, it was determined that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. the vin was not available.

Power steering assist is lost on a regular basis. the problem can be alleviated most of the time by turning the ignition off and then restarting the car. sometimes it may take repeating this process multiple times. luckily the power steering assist has never stopped working while the vehicle was in motion.

Driving at about 15 mph straight ahead, went over a very small bump, a big noise and the front end on the drivers side suddenly dropped. inspection revealed the driver's side front spring had rusted out and broken near the bottom causing the spring to slip out and putting all the weight on the strut causing the front end to collapse on that side. turns out the front passenger front spring was also rusted extensively at the bottom although it had not yet broken. ended up having to replace both front spring/strut assemblies. concerned that if this had broken at highway speeds or going around a sharp curve, could of caused the vehicle to lose control. thinking that this problem would be limited to northern states where road salt is used more heavily.

After driving in dallas thx, i drove home on highway 183. once i got off 183 in turned to the street in my neighborhood where kids after school were playing outside and my kids. i turned into my driveway but as i was still driving all steering was lost as soon as i straightened it. if i hadn't went home and was still driving i could of really hurt someone or kids or myself really bad or caused a death!

Takata recall it is taking too long to have this fixed and i don't feel safe driving my car.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford fusion. while driving 35 mph, the power steering failed without warning. the dealer replaced the power steering gear assembly and the power steering rack, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 120,000.

Tl* the contact owns a 2010 ford fusion. while the contact's daughter was driving at an unknown speed, the power steering failed and the power assist warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the power steering gear failed and needed to be replaced. the vehicle was repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was made aware of the failure. the failure mileage was approximately 101,000.

Takata recall - i received the safety recall in july of 2016 and still haven't received notice that there is a solution. i would not consider this "in a timely manner". this a serious safety issue and i don't feel safe driving in the car with my family members.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/08/17*lj *as

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford fusion. while the vehicle was stopped at a traffic light, the wrench warning indicator illuminated and the vehicle did not accelerate. the vehicle was idling. when the contact turned off and restarted the vehicle, it resumed normal operation. the vehicle was taken to the dealer where it was diagnosed that the throttle body needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the manufacturer stated that the vehicle did not qualify for the warranty extension. the approximate failure mileage was 39,000.

When i started my car the low tire pressure light came on, but everything seemed to be working fine. i drove a few blocks on city streets with no problem, and then the steering wheel suddenly became tight and difficult to move and the advance trac light and power steering light came on. able pull over carefully, but not safe to continue driving. diagnosed as power steering failure - had to replace rack and pinion.

Takata recall. ford dealer has not been able to replace airbag since july 2016. manufacturer has not provided the air bag to ford for replacement. it is taking way too long to get the part.

Parking brake freezes in snowy weather when applied making it impossible to release. reported to dealer while under warranty and they said they "fixed" it but it still freezes. only way to free it is to drive and cause heat build up free the brake. this causes a safety hazard in snowy conditions because only one rear wheel is locked down which will cause the car to skid sideways while trying to get the brake released. this has happened on numerous occasions and now i just don't use the brake which causes another safety issue when parking on hills.

Went to leave for work 3-4-17, upon starting car, service power steering assist light on and unable to turn wheel

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/02/17*lj the consumer stated the manufacturer denied they were contacted by nhtsa. updated 10/12/2017*js

Tl* the contact owns a 2010 ford fusion. while driving 60 mph, the vehicle stalled without warning. the vehicle was diagnosed, but not repaired. the manufacturer was not made aware of the failure. the failure mileage and vin were not available.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) for the front passenger inflator; however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering failure light turned on and lost power steering while backing out of driveway. turned vehicle off and issue resolved.

Power steering assist fault light came on and lost all power steering backing up.

Tl* the contact owns a 2010 ford fusion. while driving approximately 40 mph, an audible alarm activated and the power steering suddenly failed. the steering wheel could not be turned. during the incident, the service power steering message displayed. the vehicle was towed to the dealer where it was diagnosed that the power steering rack was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 118,000.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the interim recall notice from the manufacturer did not give a specific date for when the part would become available the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available. updated 05/04/17*lj

In 2014 the power steering went out on the ford fusion 2010 at 56147 mileage while driving on an interstate highway. the ford dealer tried resetting it and it continued to intermittently lose steeriing. if i was not as strong or has experienced of a driver as i am i would of definitely been in an accident! the power steering was replaced by the ford dealer as it was still under warranty. now 2 1/2 years later at 102,000 mileage i experienced the same problem again driving down an interstate freeway and barely avoided getting in an accident as it is the middle of winter. the power steering no longer has a warranty after 2 years. why has this not been recalled when the same power steering was recalled on 2011 and 2012 ford fusions?

Power steering turned while driving almost went into a poll

Interior door handle springs break causing people to be unable to exit their car. window must be rolled down and exterior handle used to exit the vehicle. both interior driver side handles (front and rear) doors on my vehicle are currently inoperable. i contacted ford & was told to take it to my nearest dealer for inspection. upon doing so, the technicians and parts manager informed me that this was a common problem with this model. the repairs will cost me approximately 350.00 in parts and labor to make my vehicle safe again. this car is driven daily by my spouse, if she or my grandchildren needed to exit the vehicle quickly they could not. my family is literally trapped in the car. i will be forced to spend the 350.00 dollars to keep my family safe. if ford technicians are aware of this issue, my question is "why hasn't ford issued a recall for these handles"

Power steering has gone out. the tire pressure light has come on and been on. luckily it has happened at home so the car was not moving. however to fix this known issue the cost is approximately 1500. i have been making payments on this vehicle and have not been able to drive it due to the cost to fix it. i am aware that this is a known issue not only on my car but fusions in general.

Complete failure of power steering system - almost caused accident

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number:16v384000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

"service power steering" message came on while driving. steering eventually became harder while driving. when parked turned car off and back on and light said "service power steering now" and the steering wheel wouldn't move at all. light saying "service advanctrac" also came on

Loss of power steering and advance trac at highway speed. received a message on the instrument cluster and steering became extremely difficult to keep the car on the road.

Brakes became spongy after abs were activated

The steering stopped moving and an error was displayed on the dash board "power steering assist fault". luckily i was stopped at a traffic signal. i switched off the car and restarted abd the error went away and i was able to drive. then a day later, i was trying to start the car and same thing happened. only this time even switching off and on the car. and the streering wont move at all. the first time this happened i was on the road. it is scary to have the steeering lock up while driving.

According to the aaa repair facility (whom i trust), the hydraulic fluid within my 2010 ford fusion's electric rack and pinion assembly (a.k.a., the steering gear) has leaked out of the unit, most likely the result of faulty seals. they indicate that the assembly must be replaced prior to complete failure of the existing unit that would ultimately result in the abrupt and complete loss of power steering, posing a potential catastrophic risk of life and limb. the observed symptoms thus far have been erratic behavior while braking (the trigger for the aaa analysis) - the result of the leaked hydraulic fluid spraying the front brakes. i've discovered that the previous recall investigation for this 2010 ford fusion issue resulted in the recall of 2011 and 2012 ford fusions, but not the 2010 ford fusion. i also discovered that the 2010 ford fusion investigation has been re-opened, and i would therefore ask that my complaint be added to the investigation. i will undoubtedly have to repair this prior to the conclusion of the nhtsa investigation, and would therefore like to know whether ford will be required to refund me for the cost of the repairs if they are not performed in a ford repair facility.

Tl* the contact owns a 2010 ford fusion. while driving 60 mph, the steering wheel shook violently without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/10/17*lj updated 12/7/2017*js *cn

Ford sent a recall notice in december 2016, i have waiting 2 months and have contacted 2 dealerships. no one was has the parts to make this repair. neither do they have a date of expectancy. jeopardizing both my safety/life as well as my child. i called around in january and still have not found anyone to provide details of when. the recall numbers are: nhtsa recall number 16v384 and ford recall number 16s26. i can be contacted at [xxx]. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The eps (electric power steering) unit just failed on my 2010 ford fusion s. the problem indicator light has flashed on startup a few times over the past couple of months, but finally came on permanently yesterday, 01/26/2017. when the indicator text came onto the error screen it showed the following text and all power assist to my steering was gone: power steering failure and advance track failure my dealer has told me that this is a known issue on most ford fusion model years, but a recall has only been issued for the last few years and does not include mine! he described the issue as one where the ribbon cable that connects the eps unit is prone to disintegration, as it was originally designed, and the fixed eps units do not have this design flaw. the fix for this is more than $2000 dollars, and should not be placed onto the consumer since this critical safety part will fail on all ford fusion models over time... some sooner and some later. this is not an inconvenience like a broke radio or a leaking hose. this is a a disastrous situation of the fist order. how many lives is ford willing to sacrifice as steering failures occur around the world, before they decide to take action?

While driving, the power steering locked up making the vehicle almost impossible to steer. thankfully it managed to get to a safe stop. *tr

Tl* the contact owns a 2010 ford fusion. while driving approximately 75 mph, the vehicle failed to accelerate and the throttle body warning indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. the vehicle was not repaired. the failure mileage was 245,000. the vin was not available.

Was driving when a "service power steering now" warning came on, seconds later the power steering totally went out. struggled to get the car to the side of the road, then limped it to dealership. *tr

Tl* the contact owns a 2010 ford fusion. while driving 15 mph, the power steering failed and the wrench warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the power steering rack failed and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000......updated 03/08/17 *bf the consumer stated the power steering failed while driving. updated 09/07/2017*js

Tl* the contact owns a 2010 ford fusion. while driving 50 mph, the power steering failed without warning while exiting the highway. the dealer diagnosed that the power steering failed and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 96,400.

While driving on a city street, the power steering, service now light came on and it became extremely hard to turn the wheel. *tr

My 2010 ford fusion has come up with a "power steering assist fault" and "service advancetrac" messages on the dash board. this causes the steering in the vehicle to be stiff and very dificult to make a turn on the road. i managed to make it home driving at a reduced speed and by avoiding making turns when possible to prevent an accident.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 116v384000 (air bags). the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *tr

Tl* the contact owns a 2010 ford fusion. while driving, the steering failed and the steering wheel became abnormally tight. the power steering warning light did not illuminate until after the failure. the vehicle was towed to the contact?s residence. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 146,169.

Power assist failure. while driving on the highway, power assist failed making the car very hard to steer creating a dangerous condition that may cause an accident. after research i noticed that was a very common problem happening to many ford fusion. while the 2011 and 2012 ford fusion had a recall on this issue, the 2010 model is not included. the repair is estimated at $1,972.99. the dealer seems aware this is a design failure of the 2010 ford fusion making it unsafe to operate and a recall should be made. *tr

Takata recall i am still waiting on information in regard to the safety recall notice that was sent to me in july 2016 for the passenger frontal airbag inflator. ford motor company was suppose to notify me via mail, but i still have not received information.

Tl* the contact owns a 2010 ford fusion. while driving 45 mph, the service power steering and advance track warning indicator illuminated the contact was able to drive the vehicle without losing power steering or other issues. upon starting the vehicle the next morning, there was no power steering. the vehicle was taken to a dealer where it was diagnosed that the steering wheel motor needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure and opened a case. the contact mentioned that the failure occurred at 80,00 miles. the dealer was unable to diagnose the cause of the failure. the failure mileage was 100,000. updated 06/21/17*lj *cn

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving, the check engine sensor warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the fuel tank had failed causing fuel to leak out. the vehicle was not repaired. the contact mentioned that in october of 2016, the vehicle was inspected under nhtsa campaign number: 15v793000 (fuel system). the manufacturer was notified of the failure and the contact was informed that the vin was not included in nhtsa campaign number: 15v793000 (fuel system) due to the previous inspection performed. the contact stated that the vehicle had experienced the same failure listed in the recall. the vin was not available. the failure mileage was 105,000......updated 03/08/17 *bf *cn

Long term recall notice nhtsa #16v384, manufacturer recall #16s26 (takata airbags), since june 2016 (possibly longer). there is still no remedy for this recall. every day that this recall goes without repair could possibly mean that than many lives are lost in accidents related to this. when will there be a remedy?

My fusion suddenly lost power while driving with engine oil light and battery light on. luckily there's no car on that road at that time, i stopped the car and turn off and on the car again, then everything was back to normal. but this could be very dangerous. i took my car to dealer and they could not recognize the problem since the engine light was not on when i brought it in. well, will try another dealer. i loved my first 2006 fusion so i bought this 2010 fusion, this problem and how ford handled it (making it a extended warranty instead of a recall) changed my mind, my next sedan will not be a ford, period.

As my wife was driving to work, approximately a five minute ride to work. she noticed that the heated seat where very hot. she pulled the car over to find a small burn mark in the seat and on her butt. *tr

Tl* takata recall. the contact owns a 2010 ford fusion. the contact stated that the air bag warning indicator remained illuminated while the passenger seat was occupied. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v384000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 48,565. vin tool confirms parts not available...updated 05/05/17 *bf updated 09/1/2017 *js

Power steering failure. this same issue has been recalled on the 2011-2015 models, but not on 2010. i think it is related.

While getting onto the highway "service power steering now" came up on the display. the car lost all power steering. thankfully i was able to muscle the car off the highway. the wheel jerked to the left when the power steering went out. this is hazardous and could cause wrecks. for a little research i see that i am not the only person to have this happen to them.

Tl* the contact owns a 2010 ford fusion. while driving various speeds over a small bump in the road, the brake pedal extended to the floorboard without warning. the contact pulled over, shut off the vehicle, pumped the brake pedal, and restarted the vehicle. once restarted, the brake pedal returned to normal. the vehicle was taken to sas tire and auto (located at 850 west bristol, indiana, 46514), but the failure was unable to be duplicated and an error code could not be found. the contact had the brakes, rotors, and pads repaired by an independent mechanic (chuck's auto garage). the failure recurred two more times while driving over a bump in the road. the manufacturer was notified and provided case number: cas-12555603. no further assistance was offered. the failure mileage was approximately 100,000. updated 08/24/17*lj *cn

Tl* the contact owns a 2010 ford fusion. the contact stated that the front driver side interior door handle did not work when he attempted to open the door. the contact stated that the outside door handle worked normally. the vehicle was driven to bloomington lincoln (1001 clover drive bloomington, minnesota 55420) where it was diagnosed that the interior door handle fractured and needed replacement.the vehicle was repaired. the manufacturer was not notified. the approximate failure mileage was 87,000. updated 08/22/17*lj *cn

Started the car and advance trac system warning light was on and a warning to service power steering now. i pulled over steering was okay and after i pulled off the power steering was gone. im still waiting for service to let me know what the issue is.

Message said service power steering now i was parked at a restaurant and had to be towed home.

Power steering shift warning comes on and you cant steer. dealer did a reset of computer but said it needs to be replaced at charge of $1400. that part is covered free of charge in 2011 but not in 2010.

I was reversing out of my driveway when all of a sudden i lost control of the power steering and almost hit the wall at the end of my driveway! the power steering assist failure came on and has not gone off. i have tried restarting my vehicle many times to no avail.

Previously had issue with power steering at about 90,000 miles. spent $1500.00 to replace rack and pinion. a little over one year later now reading 155,700 miles i am having the exact same problem. i drive daily on interstate highways pushing 70mph for about an hour at a time. luckily i was only on a back road when "service power steering now" light came on and i lost all control of steering. could be killed driving to work when i though i already replace the problem just to have it mess up 50 thousand miles later.

Backing out of garage, car exhibited "power steering failure" indicator. wheel locked to the point operator could not turn the vehicle. dealership tested the epas (electronic power assisted steering) gear/module and it coded. same vehicle in 2011 or 2012 model with same code would have been replaced by manufacturer recall even though it is the exact same part and exact same code and failure in the 2010 model. the recall should be expanded to include all epas gears/modules prior to the manufacturer defect correction (2012). clearly ford misreported the parts affected by the recall, as this is a widespread problem on all vehicles with this part. had the failure occurred at high speed or in a turn, my daughter likely would have crashed and may been injured or killed as a result of this serious safety problem due to ford's negligence.

Lost power steering upon entering our neighborhood. we almost ran a mailbox over and some kids in the yard. after searching the issue online there are lots of complaints on this issue over multiple tears and vehicles all with the same road system. something needs done and it shouldn't take people dying! they just got off the turnpike...what if it would've happened then?

Power steering assist locking up

When in motion as well as when stopped, the brake pedal becomes soft and i have to press the pedal down to the floor to fully engage brakes. it is difficult to control deceleration because the pedal resistance changes in the middle of braking, often increasing the stopping distance. when in motion and decelerating, the brake pedal resistance will suddenly become softer and the car will stop decelerating unless i press the pedal in farther. when stopped with my foot on the pedal, the brakes will become soft and the car will begin to roll forward unintentionally. i have to press the pedal all the way to the floor to keep the car from rolling forward. this issue worries me when i am driving in areas with many stop signs and traffic lights.

One day i got in my car to go out and the warning popped up service advancetrac and power steering failure. i turned my car off then back on and it was fixed. the next day it popped up with the same things, but this time turning it off did not fix the power steering. it has left me unable to use my car for a while, because i do not have the money to fix it. thank gosh this happened in my driveway. i read many stories about it happening while others where driving. please recall this issue ford...

Tl* takata recall. the contact owns a 2010 ford fusion. the contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received in june of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. the dealership information was unavailable. the vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact spoke to an unknown local dealer, who stated that parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirmed parts not available.

Takata air bag recall - replacement taking way too long - over one and a half years! i live in los angeles, ca 91607 please help. (nothing has happened yet.)

I start the vehicle in the parking lot and it immediately warns power steering assist fault. the steering wheel is extremely difficult to turn. i've never seen this before. i turned off the car and started it again and the steering appeared to work. very frightening drive home. looked up the issue online and found numerous complaints exactly like mine. also saw ford issued a recall for model years except 2010 for the same issue. i think this issue should be investigated and included in the same recall.

Tl* the contact owns a 2010 ford fusion. while driving 25 mph, the steering failed and the power steering assist warning indicator illuminated. the vehicle was taken to a local dealer (red river ford located at 402 westside drive durant, ok 74701 580-924-9458) where it was diagnosed that the power assist module needed to be replaced. the vehicle was not repaired. the manufacturer was notified, but did not assist. the failure mileage was 75,000.

Airbag light issue light was was on when started vehicle. i brought the car to the deal and the error code was b0020-13. issue was intermittent connection under driver's seat in the air bag harness.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however, the part for the remedy was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the hemborg ford located in norco, ca was notified at phone number: 951-267-5190 and confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and were not able to confirm when the parts were to become available. the contact had not experienced any failure. vin tool confirms parts not available.

Takata recall has been in effect for over one year on this vehicle, but the local ford dealer keeps saying that they do not have any parts to make the repairs. is ford just waiting for us to have an accident or get rid of the car due to old age? we believe that ford is just stalling so that they will not have to make repairs.

On may 25, 2017 i pulled into a parking lot over a speed bump and rounded a building pulling into a parking space. from the speed bump to the parking space the slow speed is perfect for pulling in the space. i was braking to a stop when my car lurched forward only stopping when it struck the building. my foot was on the brake the entire time, as witnessed by my passenger. i'm 4'10" tall and unlike putting my foot on the brake, i have to stretch to reach the accelerator - so there is no mistaking the two. this was the first time we had ever experienced a lurching action in our fusion. we had experienced this action in our freestyle and have managed to solve the problem in that vehicle, but this was the first and last time time it happened in the fusion. the previous owner mentioned a rare transmission "hiccup" his mechanic could never find. we had been driving the fusion since october 2016 and it drove beautifully.

Tl* the contact owns a 2010 ford fusion. while driving approximately 35 mph and attempting to turn into a parking lot, the power steering warning indicator illuminated, and the "service power steering now" message appeared. the ability to steer became very difficult. the vehicle was driven to the contact's residence. the vehicle was not diagnosed by an independent mechanic or dealer. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 79,000. updated 08/15/17*lj *cn

Backing out of a parking spot. warning light came on..power steering fault assist. i turned the car off thinking i have to make a call to be towed. when the light came on i couldn't steer it. within a few seconds i restarted the vehicle and the light was off. drove approx. 2 miles to my residence. took it to the local ford dealership and had a diagnostic test and it was determined dtc's v300049-internal electric failure v300072-acuator stuck open. because it wasn't presenting at the time of the test was told...if it happens again to get a power steering rack. est. $1663.46. ford also checked for recalls and informed me that if it was a 2011 it would be covered by recall. i'm very uneasy about driving until it happens again as i feel this problem could result in a accident which could very easily result in person injury or death!!! i'm shocked that ford didn't include the 2010's in this recall!!! i intend to seek a legal council with the issue.

Power steering assist failure. total power steering loss. while driving in parking lot with walking pedestrians including children. ford has recall 15n01 in effect but not for 2010 fusion part ae523504eerm. vin [xxx]. my local ford dealer is now replacing power steering gear assembly $1500 my cost whereas it should be under recall 15n01 at no charge (parts and labor) to the vehicle owner. how can ford base a start and stop recall based on year verse part specific safety catastrophic failure? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The horn no longer works. we have changed the fuse several times and nothing has helped. the manual has no information about it

Takata recall - i've inquired every six months for a long time of my local ford dealer and have been told repeatedly, they do not have the parts and i will be notified of the air bag recall fix. meanwhile, i and my family are using the vehicle fully knowing we may be injured in case of an airbag deployment. when will this situation be remedied?

I was driving the car in the high way. all the sudden the power steering wheel went out. almost caused a fatal accident with and 18 wheeler. we were extremely scare my two children and i. extremely dangerous. ford needs to fix this asap!!!!!

Shortly after turning my car on, while still stationary, a chime went of and my dash display read "power steering assist fault" and i had no power steering in the car. i shut the vehicle off and turned it back on, at which point the power steering began to work again. after taking to my local ford dealership, it is diagnosed that a new powering steering rack is necessary as it is unknown if/when the power steering will quit functioning (stationary, driving, turning, etc). originally reported this as a "unknown/other" issue, the service department said to report it as a "steering issue". other complaint is under tracking # 10993921.

Complete power steering failure. almost caused an accident. power steering assist code showing up on vehicle.

Shortly after starting my car i received the warning "power steering assist fault" and my power steering would not work. this was recalled on the 2011-2012 models but the 2010 was left out, however the problem exists in this model too. i now cannot drive the vehicle as it is unsafe to have the power steering go out at a moments notice

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle experienced a loss of power steering and the power steering assist warning indicator illuminated. the vehicle was taken to johnson city ford for diagnostic testing, but the results were undetermined. the manufacturer was notified of the failure. the failure mileage was approximately 96,000. updated 08/24/17*lj *js

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer (berkeley ford, 1511 us-52, moncks corner, sc 29461, (843) 761-8284) was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 08/08/17*lj *js

Power steering failed after starting the vehicle. vehicle was stationary, but the power steering failed.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted at lithia ford lincoln of fresno, (559) 777-6952, where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified, but the contact did not receive a response. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

When at a stop it stops running. the idle speed drops and fluctuates. it is stalling when stopped. wrench light came on and lasted 20 miles and then went off.

Tl* the contact owns a 2010 ford fusion. the contact received a recall notification for the fuel system, gasoline; however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle would leak fuel. the manufacturer was not made aware of the failure. the nhtsa campaign number was unknown. the approximate failure mileage was 102,000. vin tool confirms parts not available.

I had just arrived at my destination and the car had displayed a "service power steering now." i left and went in the store; when i came back out and turned on the car the wheel wouldn't budge. i had it towed to the dealership today to see what is wrong with the power steering.

Complete power steering failure same as described with 2011 and later models.

While driving on a state highway in sc (speed limit was 55), the low tire pressure light came on followed by "service power steering now" and service advancetrack. let me note the car was being driven by my 21 year old daughter. the power steering stopped working. my daughter had to drive/wrestle the car without power steering. after getting the tire pressure issued fixed, i took the car to a ford dealership to have the warnings diagnosed. the car produced code p07ae-09. according to a nhtsa investigation report (pe14030) this has been a problem on 2010 fusions. the ford dealer states the car's vin does not provide for a repair as directed in the nhtsa investigation report and wants $1,870 to correct the problem. they are stating it needs a new steering system which is what is described in the nhtsa investigation report.

I have multiple items that have come about all of a sudden over the last month or two for no apparent reason. 1.) fuel fill inlet message has appeared on the dash, along with the check engine light. 2.) driver side door handle just stopped working. 3.) the air conditioner has intermittently stopped working. cool air comes and goes, and from the outside of the car it seems the fan stays on all the time.

Came out to my car to go out and when i turned it on the dashboard started beeping and an error message came up "service power steering now". the power steering went out and the wheel is stiff now. last year, i paid 1800 to replace the rack and pinion and now this is happening. i took it to the ford dealer and they want 2000 to fix this problem.

My drivers side heated seat began to get warmer than usual when i would use it. it would become so warm that i would have to turn it off because it was getting too hot and i was afraid that it would burn me. after a few weeks of this happening the seat heater stopped functioning properly all together. i would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its own, as if something were tripping a fault. the seat does not get warm at all before the switch turns off automatically. it is apparent based on research that this is a very common issue with the ford fusion. i have taken the car into the dealership and i was told the heating unit would cost almost $400 and to replace the leather seat is over $1000. over the past few years in michigan, i have had over a 10% pay cut as a teacher. i can not afford to fix this common problem. please ask ford to fix this problem with no cost.

In aug. 2010, while leaving home on our canyon road, and on a downhill incline, i stopped without incident to let a couple of cars pass on a narrow stretch. after they passed i tapped the accelerator and slowly (10-15mph) rolled into a 90 degree downhill turn. when i applied the brakes there was no response whatsoever. i quickly pumped the stood on the brake pedal with no results. i had only 2-3 seconds to react and as i began to go straight through the turn i jerked the wheel to the right and rode an earthen bank up and over a boulder that stopped the car. the undercarriage was badly damaged, totaling the car. had i gone straight another 4 feet, i would have gone off of a cliff and onto a highway. the car was always perfectly serviced and had no problems previously. ford did not respond to my complaint.

This first happened to me on june 1, 2016. my 2010 ford fusion loses power once in a while when driving. a wrench light appears on the dash board and the car starts to slow down, accelerator does not work and sometimes the car starts to shake. you will have to pull over, turn the car off for a few minutes and then turn it off in order to drive it until the light comes back on again. it is very dangerous to drive it in the highway and specially when speed limit its 50 and trucks or other cars are coming at a high speed behind you because you do not know when this is going to happen to you again. i have this problem for a few weeks. i took my car for a recall for something else on june 24, 2016 and i mentioned to them about this issue and they said everything was fine. but i'm sure it will not be fine if i get into a car accident after complaining about this issue. the dealer will ask if the light its on in order for them to check it. but i have mention that the light goes on and as soon as you lose power and turn the car off and on it disappears.

I received the ford safety recall regarding the fuel system surface crack/leak, in january 2016. in february, i took the car to the dealership and was advised i could not drive it off the lot due to an active leak. they kept my car and have provided me with a loner for the past 6 months while i have waiting for them to perform the safety recall repair. i received a call today (8/8/16) that my car might be ready by 8/12/16. they will call and let me know on 8/10/16. the problem is, i have had to move out of state for work since february, and i will not be able to physically return to michigan until 8/22/16. it is a 16-hour round trip for me to return the rental to the dealership, and they are telling me i have to be there because they will no longer pay for the rental after 8/10/16. i called the ford recall department directly and was told i have to work that out with the dealership. so in my current situation, i am going to be penalized with paying for a rental car for 12 days. this is a rental car i don't want and am only driving because of ford's recall. so due to ford's recall i will have to spend an additional $500 for this rental. they have made me wait 6 months, but they can't wait 12 days. it isn't right that i am going to have to spend money due something that is ford's fault. i would like ford to continue paying my rental until 8/22/16 or to ship my ford fusion to me in kentucky when it is repaired. my car is currently being repaired at imlay city ford in imlay city, mi

After turning the ignition on power steering failed to work. i turned ignition off and on again and power steering worked. faulty power steering rack.

I just had to pay 1900. to have my 2010 ford fusion power steering fault assist repaired, although it appears the 2011-2012 models are included in the recall. the power steering goes out, and the car is then not able to be driven. if this happens when you are driving you lose complete control of the car. i have owned and driven fords for over 15 years (taurus and fusion) that i bought brand new, and i maintain my garage kept cars. my fusion has 73,000 miles so the power steering should not go out on my car at no fault of my own. this power steering fault should be covered under a recall before more accidents and occurrences happen endangering peoples safety. i drive with little children in my car regularly and i am thankful i was alone when my steering went out. please consider including this power steering fault assist problem in 2010 ford fusions to be a recall. it is dangerous and very costly to be fixed as i have learned. thanks for your consideration.

Tl* the contact owns a 2010 ford fusion. the contact stated that the wheel lug studs fractured on both front wheels of the vehicle. the manufacturer was notified and purchased parts to repair the vehicle. the vehicle was repaired, but the failure recurred multiple times. the contact felt that the vehicle was unsafe to drive. the failure mileage was 89,500.

Power steering assist fails. power steering assist failure flashes on the display and the vehicle becomes nearly impossible to steer. i was backing out of my driveway when the alarm chimed, power steering assist failure flashed on the dash display, and the car was suddenly without steering. i was able to pull back into the driveway without an accident but if this had happened on the highway going to work this would have been a catastrophe. after checking for loose wires or other obvious defect under the hood, i decided to restart the car. when it started there was no problem. i decided not to drive it that day ( i also own a 2007 f-150) and took our other ford vehicle. today when i went out to check it again the problem has returned and i can no longer drive it.

When vehicle is stationary throttle decreases to below 500 rpm, and sometimes stalls. transmission and engine check come in intermittently. ford aware of the throttle body and accelerator problem but won't fix it until broken. took it to dealership and paid $125 for diagnostic but they told me there is no problem. i called ford and they just referred me back to the dealership stating they are aware of the problem but won't fix it until it is broken. please help, i can't drive the car due to the safety concern.

The orange warning light for stability control system came on once perhaps 6 weeks ago, but in a short period of time went off, while i was on the freeway. nothing else until 10 days ago when steering locked as i turned left to leave a parallel parking place--along with an "advancetrac service needed" message on dash. ford service did analysis, found "the electronic steering gear is bad and estimate to repair $1900." part #61358; codes they retrieved were u3000-49 and u3000-72. car is serviced regularly and very recently had its 60k servicing. i can't afford the $1900 so wanted to get estimates from other automotive service providers.to see if i could duplicate what had happened, i did a test drive around my block this morning and parallel parked again where i would need to turn left again after turning engine off and restarting. a "power assist fault" message came on and again there were several seconds when the steering was not under my control. this appears to be a too-common problem.

Tl* the contact owns a 2010 ford fusion. while driving 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. the check engine warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the throttle control body needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to another independent mechanic who diagnosed that the accelerator pedal needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 40,000.

The electronic power steering fails, requiring the vehicle to be shut off in order to reset it. the vehicle was stationary.

Loss of power during acceleration, due to transmission not shifting properly. the engine runs at high rpm, but car doesn't move. this only happens after car/transmission has been driven for hour or more. it appears based on internet searching, to be a common problem with 6f35 transmissions in fusions and escapes. this happens mostly on city driving - which after it is on highway speeds is in the top gear. on hot day, when the car is well warmed up, stop and go traffic is very difficult and could cause accidents.

I purchased the vehicle in dec 2010. a recall notice in jan. 2012 stated "the wheel studs on your vehicle may fracture." when i brought the car in for that recall in april 2012, the dealership replaced one broken wheel stud but didn't indicate which wheel. in april 2013, a wheel stud on the front driver's side broke and the dealership replaced it noting the recall. in june 2016, a wheel stud on the front passenger side broke. now ford is claiming that the wheel studs were not recalled and refused to cover the repair costs even though the 2012 letter opens with that remark. the ford representative acknowledged that it is rare that wheel studs break which leads me to believe that there is a manufacturing defect in the studs on my vehicle. i have not had this problem on any previous vehicles that i've owned and have not changed my manner of maintenance so i do not believe my actions are causing the studs to break. having experienced three wheel stud failures in five years, it appears that the wheel studs were not reliably manufactured, have an increased risk of breaking under normal conditions, and pose a safety risk from possible wheel separation.

I continuously have power steering failure and have to steer manually. i started the car got a low tire pressure notice and went to get air. on the way to the air pump, i got a service power steering message. i put air in the tire. when i got back into the vehicle, the steering wheel wouldn't turn. i changed the tire and still no power steering. i've seen numerous complaints about it and the cost being around $1500. ford's dealership is the only place in my area that can fix it.

My 2010 ford fusion started expierencing transmission problems while at a traffic light last week. the car suddenly went into neutral while the gear shift was in the drive position. after pushing the gas pedal to the floor for several seconds the car slamed into gear. i took it immediately for repair. there have been no issues with this transmission proir to this event. the car has exactly 111,856 miles on it to date. the ford dealership did an update on the powertrain control module and transmission control module. this did not fix the problem. upon further inspection, the car was found to need a complete transmission replacement. i did some research and found hundreds of complaints online about ford fusions having transmission issues. i contacted ford so that they could document yet another complaint about one of their fusions having transmission failure, and asked that there be a recall issued. they said they had no intention of issuing a recall. so i am asking the nhtsa to put some pressure on them to seriously consider issuing a recall before someone gets injured due to a tranmssion failure on the road.

I was driving on interstate 77 south just before edens fork exit , charleston wv 25312. the road was downhill and curved to the left. without any sign of trouble the steering wheel jerked to the right i had temporarily lost control of vehicle which made the car swerve off road and headed toward concrete drainage ditch and off interstate into the woods. i was lucky i got both hands on steering wheel and having lost the power steering was driving manually so to speak was able to get car turned partially sideways and slid in the gravel into the concrete drainage ditch which was well enough beveled to allow me to slowly slide into the ditch, where my car came to a stop. i was traveling in the right cruising lane so nothing was to my right. had i been in the passing lane and passing traffic i would have ended up causing an accident, no doubt in my mind. i have found out that there has been a recall of the 2011-12 ford fusions because of the failure of the electric motor that were placed into those fusions to power assist the steering. i have since learned that some if not all of the 2010 ford fusions have the same steering mechanism as the 2011 and 2012 ford fusions. i do know that if you order the complete rack and pinion unit for 2010 ford fusion it is the same replacement as the 2011 and 2012 uses. so i would like to file my own complaint about my experience with the power assist steering mechanism on my 2010 ford fusion. i think the 2010 ford fusion should included on the recall. i could have very easily been involved in a serious single or multiple car accident. i am old enough to have driven vehicles that didn't have power steering and that helped me also in avoiding an accident. i was driving my daughters 2010 ford fusion when it happened. i am not sure if she could have avoided an accident if she had been driving it.

Tl* the contact owns a 2010 ford fusion. while operating the vehicle at various speeds, the power steering suddenly malfunctioned and caused the steering wheel to become very difficult to turn. the vehicle was taken to the dealer where it was diagnosed that the steering gear assembly was faulty. the vehicle was repaired, but the failure recurred. the steering gear assembly was replaced a second time in august of 2014, but the failure recurred in july of 2016. the manufacturer was notified of the failure. the failure mileage was 110,000.

Following the repair in accordance with a 2011 recall on the wheel lugs, the lugs continue to break off the wheels. the times i have noticed it happening i was turning at a slow speed in or out of a driveway. it seems to cause stress on the lugs when i turn the wheel. last time it happened i heard a pop and then the next time i pulled out of a parking lot i heard it again and a lug had fallen off. this has happened at least four times since the original recall repair.

Water pump in my 2010 ford fusion sport (3.5 liter v6 engine) failed, causing severe engine damage and sudden overheating. the vehicle was in motion on a city street when i noticed the temperature gauge rising quickly to the top. i had to pull over immediately. the car only had 54,000 miles on the odometer and had been well maintained with documented regular oil changes and periodic maintenance performed at the dealership.

Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets . had to pull over and shut off car and restart in order to drive home . had computer system scaned and a p2119 code comes up for throttle body . just had car in for a 15s34 recall purge valve assy and has been doing this since . cleared code and for a coupe of days its fine then it starts all over agin

Tl* the contact owns a 2010 ford fusion. while operating the vehicle, the steering wheel became difficult to turn. in addition, the service power steering warning light illuminated. the vehicle was taken to a dealer, but the cause of the failure was undetermined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 72,669. the vin was not provided.

The drivers side sun visor becomes loose and falls down in my drivers view without me even pulling it down while i am driving.this also happens once in a while on the passenger side too. this happens as the car is in motion usually on the highway but has happened on city streets as well. this happens a couple of times a week.

2010 ford fusion. consumer writes in regards to no further communication from dealership on replacement parts to repair recall. *smd

Tl* the contact owns a 2010 ford fusion. when the vehicle was taken to have the two front tires replaced, the stud on the front driver side wheel was fractured. the contact mentioned that the vehicle was previously serviced for the same failure. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 115,380.

Tl* the contact owns a 2010 ford fusion. while turning the vehicle, the steering wheel seized. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering assist motor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 85,000.

Twice now a power stearing assist fault has appeared on the dash. when this happens, the vehicle becomes un-steerable. this is very dangerous, and has many complaints filed already. this happens in motion, under normal driving conditions.

Tl* the contact owns a 2010 ford fusion. while driving 55 mph, the vehicle stalled without warning. afterwards, the throttle body and transmission warning lights illuminated. the contact was on the highway when the vehicle stalled. the contact was able to drive after restarting the vehicle. the dealer was notified, but the vehicle was not diagnosed or repaired. the failure recurred multiple times since the first failure. the contact notified another dealer where it was diagnosed that the throttle body needed to be replaced. the failure mileage was 84,000.

I have a customer with a 2010 fusion that has a failed steering rack,not included in recall since it is not between 2011 and 2016.customer narrowly missed ramming into my shop because was unable to steer.we called dealer and fomoco and was told they could not do anything even though this is a serious safety issue.there is currently a class action lawsuit involving these cars and people have been hurt.the repair is 1600 dollars at my shop and over 2000 dollars at the dealership. i think i'm going to go the local news media and see if they can help-do you have any recourse? my name is [xxx] -owner of l&s automotive inc. my phone number is [xxx].the customers name is [xxx] and her phone is [xxx].please see if you can investigate this case, thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Power steering assist fault appeared on dash and then car lost power steering.

Engine stalls/shuts down while driving. check engine light came on. alarm p2111 came up. throttle actuator control system - stuck open. my vehicle stalled while turning left with oncoming traffic. it did this 3 times while driving home from work. this is an intermittent issue. i take it to the dealer, they adjust, it works for a while, then occurs again. this is a very dangerous problem.

Power steering recall - receiving "power steering assist fault". when in park and putting vehcile into drive, we're getting the fault message. it is my understanding there is the same recall for 2011 ford fusions. we have 2010 ford fusion. we are now down one vehicle as we were told it will be $2,500 to repair.

My 2010 ford fusion drivers door handle broke from the inside

Was driving car and power steering just quit working this is very dangerous!!!!. had to have car towed.

We purchased the car used in 2013 and had to have a motor put in 3 days after purchasing. the engine light came on and we took immediately to a mechanic and the motor was replaced.

Two years later i was stopped at a 3 way stop making a left hand turn at a middle school football field. as i was making my turn my car would not make the turn. my car went straight and luckily there was no one there. the ground was level or my car would have been damaged. i had no steering or brakes and i thought my car had went dead. when i tried to restart the car i realized my car was running and bells were chiming along with advance trac power steering failure. i had no warning whatsoever. this was in april 2015. almost $2000.00 dollars to repair. guess what happens 1 year later while i am driving down the road. there are state prisoners slowing traffic when my power steering goes out again with no warning whatsoever. when i called the dealership that did the repair i was told there was a warrnaty on parts but i would have to pay labor. after contacting ford i was told that parts and labor were both covered. i will take it to another dealership to get the repair. when i think about driving cross country with our 3 grandchildren and think about this happening on the curvy mountain roads it terrifies me. i am disgusted with ford. they should have a recall on this year model car just like they did the other years. i am tired of having this car in the shop with all the major repairs. i do have repair records they are not with me at the moment.

Power steering on the car went out all of a sudden and the wheel could not be turned at all. a warning saying service advancetrac came on. this almost caused an accident!

Reported my ford fusion electronic throttle body issue yesterday. lost power while driving in rush hour traffic on the freeway - terrifying exerience. it is field service action 13n03. took to dealership today and they can't diagnose because the wrench light is not on right now. reading post, other owners state light goes on and off until car is drivable. my car just started acting up, but i can't get it fixed since it is not a recall. this car is unsafe to drive. i've attached my conversation with ford customer service chat.

Will approaching a stop light on goddard and fort st. car accelerated while my foot was on the brake started across fort st against red light while i wash playing dodgem card only way to stop car was to slam it in park and turn it off this is the second time this has happened the first time i started car and motor racing turned off to stop.

Fuel cap codes, emission control codes and throttle actuator control code are now on all the time. i had taken it back to ford, but light had went out at the time. i was told that the codes do not log in ecm. i was told they could hook up equipment, there would be no codes and the cost $90.00. i left. on a short trip this weekend we had problems with all codes staying on and new one for throttle when cruise would not set. i stopped at autozone and they could print out stored codes. they are p0455, p0457,p2119. they have performed and throttle recall once and i have a letter from ford about a recall, but no response as of yet. as of today the dash service wrench has reset. the problems start over a year ago on trips to fla. but lights always seamed to reset after several key recycles. thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Driving on highway and car just lost power. wrench light came on. could only drive about 5 mph. car was shaking/ chugging as i tried to give some gas. shut car off and waited 5 minutes and car ran good. happened again about half hour later. this happens about once every month with the car but this is the first time while highway driving. very dangerous. usually happens at lower speeds but this time i was going about 30 mph (coasting) and went to give it some gas and suddenly the engine had no power. whenever this happened previously, i would restart the engine . it would rev in neutral ok, but if you put it in drive, the wrench light would come on again and you would have no power. if you let the car rest for a minute or two before re-starting chances are your ok.

Tl* the contact owns a 2010 ford fusion. the contact stated that the brakes failed to engage twice while in a residential driveway. the failure also occurred while driving approximately 20 mph and the brake pedal did not fully function without being pumped and applying pressure. the failure was reported to the manufacturer and the contact was to schedule a repair appointment with the dealer to determine a repair solution. the approximate failure mileage was 27,000. updated 08/22/17*lj *cn

Tl* the contact owns a 2010 ford fusion. while driving approximately 20 mph, the brake pedal was depressed, but failed to operate normally. the contact stated that the brake pedal was very hard. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 30,000. the vin was unavailable.

My son was driving on the interstate when all of a sudden the car lost power and he could not accelerate. he had to cross lanes to pull over to the shoulder. turned the car off and then restarted. car ran okay. i called ford after this happened twice. they informed me that the car was over the mileage allowed and was not covered. they said they sent out a csp#13n03. i did not receive this letter. i think that this should be a safety recall and not just a bulletin. he almost got hit both times when this happened.

Throttle body accelerator. started the vehicle, engine and wrench light on. car acceleration was jerky, almost stalled, and underpowered. internet states this is a common problem, but no recall.

Tl* the contact owns a 2010 ford fusion. while the vehicle was stopped at an intersection, it lost power while attempting to accelerate. the vehicle rolled as if it were shifted into neutral. the vehicle was taken to a dealer where it was diagnosed that the throttle body assembly failed and needed to replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 70,180.

Tl* the contact owns a 2010 ford fusion. the contact stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 92,000. the vin was unavailable.

Takata recall i received a notice in june 2016 about my airbags being recalled and now 7 months later they are still not ready to provide a remedy.

While driving the power steering went out. after some reading i saw that hundreds of people have experienced this costing up to 2000 dollars to fix. this was all related to the power assist component that had already been recalled on 2011 and newer. 2010 was left out yet has the same issue as mine does now. had this been my children driving they would not have has the arm strength to turn the wheel. this issue is possibly deadly and should be addressed quickly. i now have a car that i can not drive because it is unsafe. as of right now i would like to see ford include 2010 and older that have the same issues as the 2011 models or new models have. what if it was one of your children driving this vehicle? would you want it recalled for their safety? *tr

Tl* the contact owns a 2010 ford fusion. while attempting to make a left turn, the steering wheel became difficult to maneuver. the advance trac and power steering assist fault warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure and the vin was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was 209,000.

Power steering started to randomly go out. we would turn the car off and on and it would come and go. it is a good thing we were not driving on the highway or something like that. *tr

Power steering failure while driving. vehicle reports error code, and all power steering is lost without warning. dealer's service department says it is a manufacturing defect but is not covered under current recall. *tr

Power steering not working. took the vehicle to a mechanic who replaced the right front knee and electric power steering rack and reset fault codes for steering angle and abs. power steering worked for approximately 40 miles. drove to supermarket. came out of market to find power steering not working (stationary). took directly to ford dealer. ford dealer updated software, performed steering angle reset, and cleared all codes after reprogramming. power steering worked for approximately 50 miles. leaving work i found the power steering not working again (stationary). *tr

Like so many others have experienced, today the driver door handle stopped working. door cannot be open from inside. driver must climb over to the passenger side to exit or else roll down the driver window to open from the outside. this should be a recall issue.

Takata recall. we have taken the vehicle 4 times towed to the same ford dealership. lorenzo ford in homestead, florida. steering wheel locked could not turn or steer. while driving the vehicle with my family in the car and turning on a busy intersection on 157 avenue and north kendall drive we almost got into a very serious accident head on. on another occasion while turning on sw 137 avenue and 152 street again the steering wheel locked up. also we paid $1800.00 to the dealership for repairs for this problem and the vehicle is sitting in our driveway with the same issue a locked steering wheel. it shows that the airbag is open and it is not. we are very upset and dissatisfied with the service that was performed at the dealership. we need help.there could have been a serious accident and perhaps loss of life. we usually don't complain but this is not acceptable. we have not yet received notice that the part is in to fix this problem. it's been since july 2016 that we received the letter for the recall and nothing has happened so far. the part that was replaced was the gear assembly -steering $1186.74 plus labor. since 5/2016 -10/2016 its been in the dealership 4 times. still not drivable. *tr

I was driving my 2010 ford fusion in a parking lot and when making a right turn the "service power steering" and "service advance trac" lights started flashing. my boyfriend and i weren't sure what that meant so we continued to drive home a few minutes down the road. once reaching our driveway the car seemed a little harder to turn, but it still wasn't that bad. we decided in the morning to take it to the dealership. we started the car and we could not move the steering wheel at all. i do see that this is a common problem with the 2010 ford fusions, but ford has not made this a recall and there is a lawsuit regarding this. thankfully we nor anyone around us was hurt, but now we are looking at paying around $1500 for repairs. it would be nice if ford could have this issue fixed. *tr

Power steering assist fault. nhtsa already has an open investigation, i'm just another person experiencing this problem with my 2010 ford fusion, which has not been issued a recall by ford. extreme difficult turning the car, especially at low speeds.

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Completely lost steering controls while driving at low speed. way to hard to steer without power. luckily i was on my road and was able to limp it home. dash display says service power steering now. had this happened in another condition, i would have lost control of the vehicle. *tr

Brakes went soft, replaced the master cylinder then i didn't have any brakes at all. took it to my mechanic and he thinks the abs system is bad, i read a lot of comments on line to see that this is a common problem. i did stop on snow and the abs system work then after that the brakes went soft.

I was driving and all of the sudden the power steering went out. *tr

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering stopped working on my 2010 ford fusion. power steering failed when car was started while sitting in driveway. took to shop and told a $1500 steering gear replacement is required. 2011-13 yr models were recalled for same problem. ford will not and has not yet included 2010's in the recall. 1000's of online complaints

Without warning, driving highway speeds we lost power. got the car started again and realized there was no heat, then noticed the temperature gauge was on hot. the battery light, check engine light and wrench light turned on. we eventually had to be towed at a cost of $460. the master mechanic identified the water pump cracked, then resealed itself and coolant mixed with the oil which killed the engine. he said there would have not been any warning and this issue has been seen before and is catastrophic. we now have to replace the engine at a cost of $8000. there are forums online with other fusion owners experiencing the same issue but no recognition or recall from ford. i have had issues with this car since the day i bought it. i had to have my electronic throttle body replaced twice, also not a recall by ford but a customer satisfaction program. i guess they are ok with having cars literally turning off at highway speeds before they fix the issues. *tr

Tl* the contact owns a 2010 ford fusion. while driving approximately 25 mph, the brake pedal depressed to the floorboard, which resulted in no brake functionality. the vehicle was involved in a front end collision. the failure occurred without warning. a police report was not filed. the vehicle was taken to the contact's residence. the manufacturer was notified of the failure. there were no injuries. the failure mileage was approximately 21,359.

Wheel studs fracture while in motion on smooth roadways city streets as well as highways at variable speeds between 5mph to 60mph . studs have been replaced 7 times. issue is reoccurring.

The brake pedal on my ford fusion sport went soft almost to the floor when coming to an intersection in cold slippery conditions. this condition happened twice within two weeks. i had the car checked out by a ford dealer and they found nothing. it happened again two weeks later slowing down (40mph) approaching a sharp corner. this time the brakes did not recover. the dealer is changing the hydraulic control unit for the abs system. this is a very dangerous condition and warrants a recall before someone is seriously injured or killed. it is going to cost me $1,900 to repair and ford should be paying for this through the recall process. i do not want anyone injured because of this failure mode.

Power steering went out on my way home on december 20 2016. took it to the dealer on january 4 2017 and was told the steering rack had to be replaced. seen where ford had a problem with the steering failing on this model. there were some recalls on some but not on mine.

Takata recall

Brake pedal has excessive travel; brakes will work better after initial pedal depression, no sign of brake fluid leak,not low on brake fluid, no indication of bad master cylinder. this happens whether the vehicle is in motion or stationary.

The brakes seem to lose pressure, so that the pedal has to be pushed almost all the way to the floor before grabbing. it takes longer to stop than it should in those instances. this has happened on several occasions, but is not a consistent problem. the ford dealership says it can find no problem. it seems as if it could lead to a serious accident if it occurred at the wrong time. it occurs when driving and trying to come to a stop. *tr

I am just wondering what the status is of the steering lockup with the 2010 ford fusions. my son has this car and the steering is completely locked up. luckily he was not driving it. it was just after starting it this morning. he called ford and they told him that his vin was not under the recall. i am having trouble understanding why not when it falls in the bad year range and clearly has the same issue. i feel that ford should cover this one. *tr

Tl* the contact owns a 2010 ford fusion. while driving approximately 45 mph, the steering wheel seized intermittently and the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the steering gear had to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 127,600.

I was driving and the power steering went out. the service power steering came on and service advancetrac came on. *tr

Recall 15s34 fuel tank and purge valve inspection: i received a notice for recall and i delivered my vehicle for inspection on february 20, 2016. ford replaced my purge valve because it had failed. my paperwork shows the inspection was completed prior to 0830.the problem is i began to smell gas a few months later. the smell became worse and i returned my vehicle to ford on november 28, 2016 for inspection. ford said my tank is cracked and need replacement. i asked ford to cover the cost of the tank replacement and they refused. i believe ford should cover this cost due to condition of the tank. the tank's crack was caused by internal pressure (see photos). i don't believe the tank was properly inspected. i don't believe the ford dealer could have tested the system and replaced the purge valve and dropped the tank and tested the system in one hour. note: the dealer opens at 0730 on saturdays and the invoice shows the dealer completed everything at 0829. invoice does not show the dealer using a gasket after tank inspection. please help me recover the cost of the tank replacement.

Tl* the contact owns a 2010 ford fusion. the contact stated that all four door handles failed to open. the contact had to pull hard on the driver side lock in order for the door to open. the contact took the vehicle to a collision center twice, but the failure recurred. the manufacturer was notified. the failure mileage was 50,000.

Tl* the contact owns a 2010 ford fusion. while driving various speeds on a snowy, wet, or slippery roadway, the brake pedal was depressed and failed to respond. the contact stated that the failure occurred on multiple occasions and it would take several days until the brakes worked correctly. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 97,490. updated 02/21/17*lj

Electric power steering went out while driving on state highways, making it almost impossible to drive, steer to a safe place just to prevent a head on collision.without any warning driving and out of nowhere electric power steering goes out while in a curve i can guarantee you the average driver will end up in a crash, possibly dead. i was only lucky no one was coming towards me. cost was around 1,200$ at ford dealership. i'm not sure the date of the incident, it was over a year ago.

Tl* the contact owns a 2010 ford fusion. while driving various speeds and depressing the brake pedal to stop the vehicle, the brake pedal traveled to the floor of the vehicle. the stopping distance increased. the vehicle was taken to the dealer where it was diagnosed that the brake cylinder failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was notified. the approximate failure mileage was 52,046. updated 02/15/2017*ct *tr

While driving in town all the sudden my service advancetrac and power steering warning lights come on. the power steering was still working i was on the way out of town so i stopped shut my car down and restarted and got the error service advancetrac and service power steering now warning lights and lost power steering. lucky at this time i was driving and not either of my teenage sons. not sure why these go out unexpectedly with no warning but seeing that there are literally thousands of complaints with this happening yet the recall starts in 2011 to fix this? *tr

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Driving home from work down a side street, without warning service power steering now message came on and also advance trac warning came on and the steering wheel was stiff and very very difficult to move. took me 20 mins to park my car with all my strength. *tr

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

One of the post on my wheel is broken.

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle experienced a loss of power steering while driving 45 mph. the failure occurred without warning. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 180,000.

Tl* the contact owns a 2010 ford fusion. while driving various speeds and depressing the accelerator pedal, the vehicle shifted gears roughly. there were no warning indicators illuminated. the failure occurred on several occasions without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the vin was unknown. the failure mileage was 25,000.

Total loss of steering while pulling out of driveway. warnings on dash for service steering now and service advancetrac.

Power steering suddenly went out turning in parking lot.got it to the shop he finally got to work on it and everything worked fine can't fix what's not broke. picked it up and before my wife got home suddenly went out again coming down a city street, no warning very dangerous 2011-12 was recalled for same reason need to include 2010.

Tl* the contact owns a 2010 ford fusion. the contact, a mechanic, stated that there was a sudden loss of power steering, the warning lights flashed to service the eps, and the stability traction control and various warning indicators flashed. the contact had to coast the vehicle over to the side of the road and restart it, but the failure continued. the vehicle was diagnosed by a dealer who indicated that the rack and pinion needed to replaced. the contact inspected the vehicle and noticed a leak from the air conditioner drain on top of the steering gear. it was diagnosed that the steering wheel angle sensor in the steering column needed to be replaced. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the contact indicated that the dealer's mechanical diagnosis was a sufficient solution to repair the vehicle. the manufacturer was not notified. the approximate failure mileage was 89,000.

On december 9, 2016 at approximately 1930, i was backing my 2010 ford fusion out of my driveway when a warning light came on immediately followed by "service advanctrac" and "service power steering". at this time power steering was still functioning properly. by the time i made it to the end of my block - approximately 500 feet, the instrument panel dispalyed "service power steering now". it was at this point, that the power steering stopped working entirely. i narrowly missed a vehicle entering the intersection and ended up partly in my neighbor's yard. i drove the car back to my house. i then drove the car to zeck ford in leavenworth, kansas for servicing the next day. the car is still at the service center.

While driving at posted speed, power steering assistance unexpected failed. driver error notice "service power steering now" displayed immediately, followed soon by "service advancetrac." just barely kept the vehicle on the road, avoiding a rather large ditch. local mechanic diag revealed the following relevant diag codes: * c1277 (invalid or missing data for steering wheel angle sensor) * c1963 (stability control inhibit warning). *tr

Tl* the contact owns a 2010 ford fusion. while driving 30 mph and making a right turn, the power steering failed. the contact stated that the service advanced trac warning indicator illuminated. the contact stated that the steering wheel became difficult to operate. it was diagnosed that the electronic power steering control module needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 139,000.

While driving the vehicle straight down a city street at approximately 30 mph, the power steering suddenly went out and were two warning messages "service powering now" and "service advancetrac". with difficulty, the car was pulled into a parking area a couple hundred feet down the road. the ford mechanic that diagnosed the issue advised us the electronic steering gear had gone out and it would be about $1850 to replace it. we were lucky this happened at relatively low speed while driving straight. if it had happened near other vehicles while turning it may have caused an accident. *tr

I've called ford and they say the recall is not dangerous; however, the recall note says that my airbag could be deady. in addition, the car has been on the road for 7 years and i live in a very humid state (florida). i've asked for a complimentary loaner car so that i am not injured or killed.

My child was driving my ford 2010 fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. fire destroyed the front of the inside of the car . there were no check engine lights or other warning signs displayed on the car dashboard. *tr

Takata inflators rear-end collision caused air bag to deploy without inflation--no significant injury

Since purchasing my certified preowned 2010 ford fusion i have had 6 separate occasions where 1-2 wheel studs broke off completely from the wheel. the last incident i had 4 out of the 5 break off and had to have my car towed to the dealership. i contacted ford concerning this issue on the third occasion of me replacing the studs. they gave me an incident # and told me to give it to the dealership when they fixed the wheel. after giving the dealership associate the number she explained that it had been denied by ford stating there had been a recall but my wheel was not the right size. the dealership still replaced the studs for free as a courtesy to me. this last time i stopped at a stop sign then turned left onto a highway and as soon as i turned the stud broke off and i ran over it.i have also had them break off driving down the interstate and hit the side of my car. the most current incident happened yesterday 12/12/2016 with the car being towed to the dealership on 12/13/2016. *tr

Tl* the contact owns a 2010 ford fusion. when the contact was exiting the vehicle, the door handle was pulled and an abnormal cracking noise was heard. the contact stated that the door failed to latch. as a result, the driver had to hold the door closed while driving. the vehicle was taken to the dealer where it was diagnosed that the front driver's side door handle fractured and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 78,000.

I had a low tire not flat i was driving down my alleyway slowly and hit a small pot hole on my way to go get it filled with air at the nearest gas station when all of the sudden i lost all power steering and the alarm came on saying power steering failure or something to that matter i am a big fella i was able to man handle the car to the nearest gas station with no power steering with my 1 year old daughter in the back seat. i then filled the tire manhandled the car to her day care then up the street to the closest auto shop. where i dropped it off. and was late to work having my brother come pick me up i was stressed out of my mind because i read how expensive it was to replace luckily the mechanic had a employee who had dealt with it before and was able to pop the steering column out of the jammed sequence it was in and he said he had seen it over and over again. which cost me about 200 bucks alot better than 2000. however after that my car was not the same come to find out my wheel bearing had failed about 6months later and some arm was bent costing me 800 dollars i believe this was due to that issue i had prior i am pissed about this finding out how many of these cars are doing this. i believe that ford should pay to replace their faulty unsafe steering axel and columns. *tr

I was with my kids in the car driving to a recreational league basketball game and my tire light indicator came on . i stopped at the gas station to put air in the front right driver side tire because that the one that looked like it needed air. after i completed that task the advancetrac indicator came on and then went off. i drove on the highway to the event and noticed that at times the turning was getting difficult. i got to the gym and turned into the lot without incident. i played my game came out and began to go home when before i could back out the "service power steering " message came across the dash. the car then became almost impossible to drive. i didn't want to take any chances with my kids in the car , so i called my wife to come get us and left the car. the next day i went for the vehicle but it took 1.5 hrs to get home which normally would be 25 minutes .i haven't drive the car since then and am highly upset that it seem as though this is a common problem for this vehicle and has caused injury and death . why was there not a recall for the power steering if its a known issue? *tr

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

While driving 30mph on a residential road my vehicle made an alerting noise accompanied by a dashboard notification of power steering failure and advanctrac failure, both of which advised me to seek service immediately. it was not until a moment later that i made it to the first stoplight upon receiving the notification, while traveling at a more reduced speed that i noticed my steering was not operating as usual. i nearly collided with another vehicle as we attempted to simultaneously make left turns when i noticed that i needed to exert excessive force to rotate my steering wheel. what kind of notification system would allow the operator a moments notice before a change in vehicle performance of this level? definitely not one that regards the safety or value of human life. i took the vehicle to the ford dealership where it was purchased and was informed that it would cost $2000 for the necessary repairs - which i am unable to make. my vehicle has just over 80,000 miles and i still owe $5,744. i have already provided my information to https://www.fordlawsuits.com/ for the power steering lawsuit in play.

Power steering fault light illuminated while in park, led to complete power steering failure and replacement required, rack and opinions plus rods left and right

Door ajar light and sound comes on constantly while driving. also when parked and the car is locked it consistently sets off the car alarm. i can't lock my doors anymore. dealerships don't want to get involved in the expense or trouble of fixing. they lie and tell me it's fine. *tr

Had a ford dealership perform recall inspection of safety recall 15s34, they replaced fuel tank and said they checked the purge valve, 3 months later my gas tank imploded due to malfunction of the purge valve , i was driving 55 miles per hr. it is very serious fire safety hazard, no warning light came on to identify a problem, fuel leaking all around the gas tank, suppose to be a warranty of 12 months/12,000 miles. now i am told there are multiple reports for other vehicles with the same problem. why haven't the purge valves been recalled? *tr

Letter from senator nelson on behalf of constituent re 2010 ford fusion recall for takata airbags. *smd

Failure of the electronic power steering control module. with two reported investigations, one remaining open by nhtsa, one class action lawsuit , why is there not a recall on the suspected faulty module? i also own a 2013 ford taurus which was has a recent recall on the same part. there must be some faulty design or process that is causing these parts to prematurely fail. it is unacceptable for a consumer to be faced with a $2,000 repair on an electronic component of a vehcile after only 6 years of normal operation. moving parts, brakes, etc are subject to wear based on age and usage. electronics, while they can wear by usage, a six year lifespan on a critical element of the vehicles control and operation is simply unacceptable. please institute a recall on suspect or proven defective elements in the power steering system of these vehicles. there are many smoking guns.

Hard & rough shifting from 1-2 during startup and driving. transmission jolts vehicle forward or feels like the vehicle is going to stall mid-intersection or while getting on the highway.

While i was backing out of my driveway, the power steering suddenly failed. i turned off the ignition, restarted the car, and the power steering worked again. although i had no further troubles with it, later that week i brought the car to a ford dealership for a diagnostic. they confirmed that the rack-and-pinion steering needed to be replaced, or the power steering could fail again at any time without notice. it was an approximately $2,000 repair job. the car had fewer than 42,000 miles on it at the time of the incident.

Power steering quit working while tuning on to our street. then service power steering now came on along with advancetrac. car was moving about 25 mph when it went out. *tr

While driving at approximately 40 mph, the car began to shake and immediately lost power. the service engine soon light illuminated and the car would not accelerate in traffic. luckily our house was within 1 mile of where the failure happened. after making it home we had the obd engine code read and it stated that it was an issue with the throttle body. we found out searching the internet this is a known issue and ford has extended the warranty for this issue to 10 years 150,000 miles. car is 6 years old with 109,000 miles. after turning the car off and back on the service engine soon light was no longer illuminated. we immediately scheduled service at a local ford dealership. dealership claimed they would not make any repairs under field service action number: 13n03 because the service engine soon light was no longer illuminated. they suggested we return when the car exhibits the issue again. in other words "come back next time your car fails while driving". this is a known issue, with dangerous consequences, and service was refused. we contacted ford customer relations and was told the car should have been fixed. they contacted the dealer and afterwards revised their statement, claiming the service engine soon must be illuminated for the repair to be covered under field service action number: 13n03. this is a known intermittent issue, and according to the servicing dealer "the code is cleared after restarting the vehicle 3 times". this was never mentioned when making the service appointment. if the burden of proof was on us, we would have taken the car immediately to the dealership. now we are simply waiting for the failure to occur again so we can have the repairs made. hopefully, the failure does not happen at highway speeds. *tr

Driver side door flies open while driving. *tr

Power steering assist fault light came on and i have no power steering. started looking for answers and many many others having the same issue. yet no recalls yet! *tr

Power steering fails leaving vehicle almost impossible to turn. happened when vehicle was stationary. took to chapman ford in marysville ohio for diagnostics. was told the electronic steering assist control failed. dealer provided estimate for $1,975.00 for replacement. forced to trade in vehicle and encumbered a loss of $1,975.00. *tr

My steering suddenly went out while driving. the steering was borderline inoperable after it went out. there are recalls on most years except for 2010. it is $2000 for a repair. *tr

I started my car and received an alert tone, followed by a warning message on my dashboard. it stated power steering assist fault. i was fortunately, not driving at the time, but was stationary, about to leave my garage. i have not driven the vehicle since, and each time i turn on the key, the warning remains. *tr

Tl* the contact owns a 2010 ford fusion. while driving approximately 55 mph, a loud noise emitted from the vehicle without warning. the contact pulled over and discovered that fuel leaked continuously from underneath the vehicle. the contact received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). the fuel tank was replaced and the recall repair was performed; however, the failure recurred. the vehicle was towed back to the dealer where it was diagnosed that the canister purge valve failed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 114,000.

My power steering went out again in less then 2 months after replacing it the first time. it cost me 2800.00 dollars out of pocket plus i have to tow it over 60 miles to the nearest deealership and it failed again. my 1st complaint # is 10907956. this is a huge safety factor for me and my family also others on the road. it causes you to loose control of the vehicle causing risk for accidents.

November 2020 started car in parking lot and drove 30 feet. dashboard warning lights came on, hit brake which did not work sinking all the way to floor and rolled to stop after 30 feet. turned engine off. restarted and again after driving 30 feet dashboard warning lights came on, hit brake and again did not work sinking to floor. rolled to stop after about 30 feet. towed to mechanic. mechanic investigated and needed to replace abs control module. mechanic checked for any outstanding recalls and none noted but he felt there should be a safety recall.

While driving, the power steering quit working as my wife and i were leaving the parking lot of our hotel. it has been working fine for 3 hours prior to that. luckily she was driving at a slow speed and it was not in a turn or at high speeds like it sounds others have experienced. similar reports show this electronic power steering was recalled in 2011+ models but 2010 was excluded, however it sounds like it's the same problem that has been reported, closed, then re-opened. fuses are all good. other systems are all good, just randomly pops up with "service power steering now" and power steering then shuts off. **vehicle can still be driven but there is not power steering so it's just a little more muscle needed to control the vehicle.

While driving and approaching a stop on a turn, i hit a pothole that caused my abs system to malfunction which resulted in a great reduction in break efficiently and/or loss of breaking completely. in researching probable causes and possible solutions, the situation described is just as described in ford recall - 19s54. my current model fusion (a 2010 se) is not included in the recall, however, the situation is recurring and getting worse.

I was driving and as turning the power steering went out.i had taken it to dealer months earlier when light came on but they could not detect anything at that time.

While braking at any time the brake pedal falls to the floor and has to be pumped. this happens randomly while driving and has almost caused many accidents for me. other 2010 fusions have been recalled why not mine?

I was on my way to work and the steering wheel was hard to turn. then it locked up while i was driving and the light came on saying service advancetrac now and i had to park the vehicle before i wrecked because it took all i had to turn the wheel also whle driving straight i had to jerk the wheel back to the left because it started veering to the right

Running moving forward brakes went to floor. replaced all brake pads, brake calipers, front rotors and master cylinder. engine off it has perfect brake pedal. running it goes to floor . it is the hydraulic control unit. the car is in excellent shape and has 78,000 miles on it. it does not fall into recall manufacturing date it should.it started in morning after pulling out on street coming to first stop sign.

While driving, the "service power steering soon" notice came on the dash. my husband pulled into a parking lot and turned the car off. we waited about 5 minutes and turned the car back on. the dash then said "service power steering now" and there was no power steering. he was able to get us home by going slowly and avoiding roads with sharp turns. at the same time that the power steering would not engage, the engine began acting strange too. it would rev up high unless your foot was actively pressing on the gas pedal or if you were going slow enough (20 mph) for the ev mode to override the gas engine. if i was alone in the vehicle, i would have gotten in an accident as i am not physically strong enough to turn the steering wheel without power steering. the car is now sitting outside my home, waiting to be taken to the shop.

Power steering assist fault - vehicle stationary.

The power steering locked on car while driving, causing the car the hit curb.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 35 mph, the check brake system message displayed with the traction control warning light illuminated. while depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. the vehicle was taken to an independent mechanic who diagnosed the brake module was faulty and needed to be replaced. the vehicle was not yet repaired. haley ford richmond located at 10724 jefferson davis hwy, richmond va 23237 and the manufacturer were notified of the failure. the failure mileage was 152,000.

My fusion was on recall for the lug nuts. i took my car in for the replacement lug nuts. the new lug nuts are not the same size. i found that out by rotating my tires. the lug ranch from my car does not fit properly. the covering over the lug nuts that supports the hub caps stripped when trying to loosen the bolts. a standard four way lug wrench would not fit also. i was fortunate my neighbor was home who had a air gun. he had to use a different size socket to even get them loose. the lug nut covers on the lug nuts are a different size then the old recall ones. i never had a problem before removing the old ones with the lug ranch that was provided with my car. if i have a flat while driving theirs no way of changing the flat unless you have an air gun and a certain size socket. i have a friend who drives a ford fusion that had a tire that needed to be changed. they ran into the same problem with the new lug nuts. they had to call a tire store to come out to their home with an air wrench and a certain size socket to remove the lug nuts. ford motor company needs to address this problem. which i doubt they will. they haven’t replace the hcu yet on my car that i received a recall on a year ago. which ending up causing me to wreck the car when my brakes failed and causing damages to my car.

Tl* the contact owns a 2010 ford fusion. the contact called on behalf of her grandson. the contact stated that while her grandson was reversing out the driveway, the steering wheel ceased with an unknown warning light illuminated. the vehicle was restarted and operated as designed. the contact stated that her nephew a certified mechanic diagnosed the failure however, she was unaware of the cause of the failure. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000.

While driving home from the store an error message was displayed indicating that the power steering needed to be serviced "now". this same issue occurred in mar of 2017 when i filed a complaint (nhtsa id number: 10959746). i had the matter repaired at my cost as this model year was not part of the ford recall. (only 2011 and 2012 model years were recalled). 3.5 years later the same issue happened again. the issue was related to the epas motor mounted. once again, i will have to pay out $2500 to repair a part that is not functioning after 3.5 years and 40k miles of wear. this represents a serious flaw in the safety of this vehicle. on the rack.

Fusion brakes became very spongy last year called the dealer, took car in they reported "resetting the brake sensor", and brakes were functioning satisfactory. 2 weeks ago, problem returned on a trip of 500 miles, thought brakes were loosing fluid, checked fluid was fine. pumped brakes in park very hard x 5-10 reps x 3 sets , brake partially returned. arriving home brakes functioned fair. now past 2 days unable to reset brakes and they are very spongy, very risky for travel and performing unexpected stopping. ford service reports some of these vehicles are under recall some are not?? i will redress this with dealer this week. now steering fault is showing up, looses assist while driving , makes parking and avoidance maneuvering difficult and dangerous. again some vehicles under recall not mine ??

Power steering failed

I started my car up and the brake , brake light,abs,and traction control light came on and ev don't turn on,no back up camera

Tl* the contact owns a 2010 ford fusion. the contact stated that the power steering assist warning light illuminated and the steering wheel ceased in the locked position while attempting to drive. the contact stated that the failure recurred twice. the contact stated that there was a recall on the steering for the previous year vehicle however, her vehicle year was not included. the contact called balise ford of cape cod (90 high school rd ext, hyannis, ma 02601) and informed the dealer of the failure. the dealer informed the contact that she would receive a callback. the manufacturer was not made aware of the failure. the failure mileage was approximately 114,678.

While driving car got power steering assist fail warning and steering became almost impossible, restarted car and it cleared the first time but has returned and will not clear making it nearly impossible to steer car.

My breaks have become squishy. every time applied. i wait impatiently for a swift resolution.

I was driving my vehicle one saturday morning and the brake pedal went down to the floor and after i pumped the brakes a few times the brakes started to work again so i immediately called a mechanic to take a look at it

My power steering assist quit working while driving on a city street just after exiting the highway. fortunately i was able to get the vehicle home witout incident. i've read various complaints regarding the same from other 2010 fusion owners. i took in for repair and was quoted $1600.00 to repair. the car is most likely not worth that much but i can't afford a new one or fix this one. i've religiously maintained the vehicle brakes tires tie rods etc. and now i have scrap it because it's not safe to drive. i'm hoping that this issue with my fusion is something that will be recalled

Driver's door will not open from inside. the door can only be opened with the outside handle. this happened while trying to get out of the vehcile in a parking lot.

The brakes stop working, or at least the power part did. the abs and other brake-system warning lights lit up on the dashboard. i could get the vehicle to brake only by pushing the pedal as far as it would go. it was similar in feel to a car with no power. i doubt this this would not have been enough to stop me in time had i been going over 30 mph or trying to navigate a curve. i had to turn off the ignition and restart it for it to clear. something similar what this article describes when it happened i had just backed up and had then pulled forward out of a parking lot onto the street when i realized i could not stop normally https://www.consumerreports.org/cro/news/2010/02/ford-issues-prompt-fix-for-fusion-hybrid-brakes/index.htm

The brake are exhibiteing the same issue as nhtsa campaign #19v904000. rarely, the brake pedal without warning will drop two inches to within 1/2 inch from the floorboard. this started after we had the brakes professionally flushed with the recommended and what the master cylinder cap indicated dot 3. my vin is not on the nhtsa list, but the problem is identical. currently in the shop having the completely flushed with dot 4. started about a year and a half ago, but only became aware of the fix yesterday.

Tl* the contact owns a 2010 ford fusion hybrid. the contact stated while visiting out-of-state in pa, driving at 35-45mph, the “service power steering” warning light came on, but steering still worked. but when the key was turned off & back on, the power steering was totally gone—no power steering assist at all! the vehicle was taken to an independent mechanic where the steering angle sensor (built into the airbag clockspring, under steering wheel) was replaced. power steering was restored…. only for about 6 or 7 miles of mechanic test drive & contact’s picking up repaired vehicle. however, next day as contact was just starting out on the 1300 mile trip back home to ks, the “service power steering” warning light again came on. based on earlier experience, the contact assumed the power steering would remain operable (even with the service light on) until the key is turned off. so, he continued to drive toward home without turning of the ignition…and the power steering continued to work. when, after 675 miles of travel, contact stopped at motel for the night & turned off the key, the power steering was totally gone again (no power assist!). contact completed the remaining 625 miles the following day….but without power steering! upon arrival at home, vehicle was taken to midwest ford (1100 e 30th ave, hutchinson, ks 67502, (800) 530-5789) for failed power steering to be diagnosed. the contact was informed that the steering rack and ball joints needed to be replaced. the vehicle was repaired by dealer. the manufacturer was contacted, and contact pointed out mfg. recall for the 2011-2013 fusions that missed the 2010’s with same steering issues (nhtsa investigation for 2010’s was re-opened in fall of 2017…still open). however, no further assistance was provided by mfg.. the initial failure mileage was 90,174. invalid vin*dt*jb

Pressed on brake pedal to stop for traffic light and alarm chime sounded. the dashlights for abs system and skid control lit up along with warning to have advance braking system service. brake pedal went to floor but i was able to stop vehicle in non emergency situation but just barely avoided rear end car in front of me. i was traveling about 20-25mph. pulled car to side of road and turned off key and then restarted. dash codes cleared and car operated normally since. i would not have been able to stop vehicle in an emergency situation. nhtsa recall covers this problem for the same ford model vehicles as mine but my vin is excluded. please extend the coverage to my vin

The vehicle abs module failed at about 80,000 miles, resulting in delayed and more difficult braking. this could cause the vehicle to not brake properly and has resulted in documented accidents. this problem is related to ford recall #19s54 and nhtsa campaign id 19v904000. the ford dealership mechanic said that the problem with the brakes exhibited the same manufacturing defect as the recall, but since the vehicle was manufactured at a slightly later date (< 2 months after the affected-parts end date). upon contacting ford, they refused to include the vehicle in the recall because of this. we are alerting nhtsa that more 2010 ford fusion hybrid vehicles may be impacted other than the ones captured in the initial recall.

The power steering has been going in and out for weeks. in the past two weeks, every time i start the car, the power steering fault error lights up on my dashboard and i cannot move my steering wheel until i turn off my vehicle and start the car again. today, i attempted to start my car 5 times, the power steering error message showed each time, and i was never able to move my steering wheel. after waiting several hours, i was able to move my car. since the issue has now grown to be this severe, i'm fearful that the power steering is now going to go out while i'm driving.

Tl* the contact owns a 2010 ford fusion. the contact stated that while her daughter was driving 30 mph, the steering wheel became difficult to turn. the contact stated that the power steering assist warning light was illuminated. the contact drove the vehicle to her residence. the vehicle was taken to independent mechanic to be diagnosed. the contact was informed that the power steering assembly needed to be replaced. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was approximately 195,000.

March of 2018 my vehicles power steering assist fault came on when i cranked the vehicle. shut car off and recranked and fault had reset. my son was driving it about a week later when it faulted again on a country back road. he was able to get the vehicle off the road, restarted and fault reset. vehicle was under extended warranty and on 4/17/18 was sent to repair shop. shop replaced the power steering rack with 79500 miles (have copy of bill, unable to upload).on 10/17/20 power steering assist faulted again when cranked with 98228 miles. restarted and fault reset. within two years and less than 19000 miles power steering assist faulted. luckily both times it faulted for me was when starting. i live in a very rural area with back roads and it’s my primary vehicle and very afraid when i need to drive it. mileage and date are based on after the repair was done.

Problem started about june 2020. abs & traction system warning lights come on at engine start. brake pedal travel is longer than normal in on road use. appears to be the same as ford recall no.19s54 but this (fusion hybrid) car isn't covered.

I was driving to class when i got a 'low tire pressure' light on my dash. as i was late for class, i did not address it. after class, i was on my way home to put air in the tire when my power streering went out. luckily, i was not on a busy street and was driving slow or else i probably would have caused an accident. i managed to drive the car home and put air in the tire, as i have read that low tire pressure will sometimes set off the power streering. the low tire pressure sensor went off but i still do not have power steering. i have tried to reset my car by disconnecting the battery for over an hour and nothing happens. i find it extremely dangerous that the power streering will turn off with no prior warning. if i was on an highway or busy street, i surely would have caused an accident. when the power streering went out, i was driving about 25 mph on a city street in a residential area. i am just lucky to have been driving in such conditions and not on a highway or interstate.

I was driving the car home from work and all of a sudden the dash board chimes about an error code involving the power steering assist. shortly after, it just quits working. it was one of the most terrifying experiences i have ever had. it happened so fast i thought i was going to crash. i thank god i was only a couple of blocks from home. it was so incredibly hard to turn on the road that i lived on, i used every ounce of strength that i had. i have no idea how i was able to do it. i am so incredibly thankful that i wasn't on the interstate going a normal speed, or worse, having my loved ones with me when it happened. i was so scared, i didn't know what was going to happen. afterwards, i started googling and i stumbled upon recalls for this particular issue. i called the dealership the next day and they told me that my model year does not qualify based on the vin number. i do not understand how it doesn't qualify since, it is the exact same problem that was documented in thousands of identical models. i am at a complete loss as to why my life is not as important as someone elses based on a vin number or model year. this car is not safe! it is not even driveable and i do not have the funds to have it fixed. even if i did, i do not trust this car what so ever. i feel that it should be covered regardless, considering that my safety was comprimised due to a faulty production. how are they not responsible? ***ford needs to be held accountable***

I was at a parking lot and was pulling out in reverse when my car was still moving backwards without stopping because the brake pedal went to the floor and i pulled the e-brake. i turned off the engine and turned it back on and the brakes were working again and i went to an empty road and tested my brakes and realized that when i went reverse my brakes weren’t working. i tested it again after a couple hours and it worked fine but soon after that it stopped working again. i have been told that it is the hydraulic control unit (hcu).

Power steering quit working. drove 1/2 a mile on city streets and parked in a parking lot. returned 20 min. later and as i was starting the car the message “power steering assist fault” warning came on. no power steering at all. tried restarting several times with no change. drove home with no power steering. have tried several days with the same warning given and still no power steering working.

We were driving and the lights on the dash was flashing and i could not stop the car. the brake pedal went straight to the floor. i had to shut the vehicle off and back on. drove it home and parked it. my wife drove it a few months later and had the same experience.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at various speeds, the power steering assist fault message appeared on the instrument panel and simultaneously the vehicle loss power steering functionality. the contact stated that initially he was able to restart the vehicle and the vehicle resumed normal operation however, recently the warning message constantly remained illuminated while driving at various speeds. the contact had yet to take the vehicle to be inspected or diagnosed. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was unknown.

Tl* the contact owns a 2010 ford fusion. the contact noticed that the fuel tank was leaking from the top of the fuel tank. the vehicle was taken to a dealer or an independent mechanic for diagnostic testing. the vin was included in nhtsa campaign number: 15v793000 (fuel system, gasoline). the manufacturer was not made aware of the failure. the failure mileage was approximately 166,000.*dt*jb consumer stated dealer is currently waiting to receive part for repair.*jb

I started my car up and shifted into drive. once i started driving. i got a message saying power stearing fault. i was not able to turn the wheel and steer the card. i had to put my car into park and turn off the engine off. i then restarted the engine and the issue was gone. this has happened 3 time now just after starting my car. after having my car checked over the dealer finds nothing wrong on a test drive. can you please look into this.

Was driving on the interstate in a construction zone, when the orange "wrench" light came on the dashboard and the car engine lost power. i was barely able to pull into the right lane and then off the road since it was a construction zone. the car has a code of p2111 posted, and i thought my 2010 ford fusion was covered under ford's customer satisfaction program 13n03, but they do not show that my car is covered under 13n03, and can't explain why it is not. the symptoms of the problem exactly match that customer satisfaction program. it was quite a dangerous situation, having the engine lose power like that while driving on a crowded interstate, and i feel that even though this is an older vehicle, it should be llooked into further.

On10/4/2020, traveling forward on a nearby county road at approx 40 mph, the abs warning and advancetrac system failure warning lights came on. i applied pressure to the brakes and there was no power brakes. after becoming very excited and believing the vehicle would not stop, depressed the brake pedal several inches further than normal and felt resistance. with enough pressure i was able to bring the vehicle to a stop but not an easy task. if this had been a situation in which i needed to stop quickly, i do not believe this could have been managed. contacted a family member and i followed them slowly to the local ford dealer. the ford dealer called the next day and stated that it was an abs module failure and that this part would not be available until november 2020. in doing research, i found that recall # 19s54 had been issued. and ask the dealer about it. they stated that my car was not part of the recall as the time range is from feb 22, 2006 until july 15th, 2009 for fusions built at the hermosillo mexico plant. my fusion was built on august 1st, 2009 or 2 weeks later at the same plant. the dealer also stated that my part # did not match exactly to the ford recall part # listed but is still part of the abs module. (a few #s off - i.e. 2c215 vs. 2c219) this all seems odd that in reading the other incidents, my fusion had identical issues but because it was built 2 weeks later at the same plant in mexico and the part # is a few digits off but part of the same module, my fusion's incident is somehow different. i question the validity of the test and codes. also what is a person suppose to do when no parts are available for at best, 30 days. i guess i'll see in 30 days.

I do not own this car anymore. it was taken to a junk yard.

Tl* the contact owns a 2010 ford fusion. the contact stated that after she parked the vehicle, she became aware that the front driver’s side wheel was missing a wheel stud and lug nut. the contact stated that the failure was experienced on the driver’s and passenger’s side front wheels a total of 8 times. the vehicle was taken 8 times to laird noller ford topeka located at 2245 sw topeka blvd, topeka, ks 66611, (785) 235-9211 and the wheel stud and a lug nut were replaced. the manufacturer had not been informed of the failure. the failure mileage was approximately 35,998.

While driving on the highway the left driver side front end of the ford fusion hit the right rear/side of another car on the highway after being cut off by another car weaving in & out of traffic at a high speed. the ford fusion was designated "totaled" by the body shop and insurance adjuster due to the extensive damage. the airbags never deployed. the airbags on this ford fusion were part of the airbag recall and were replaced by the ford dealership within the last 2 years so they should have been in good working order but they never deployed. very concerning.

Difficult to turn steering wheel. is still possible to drive, albeit more difficult than needed, no warning lights illuminating from the issue, yet.

Tl* the contact owns a 2010 ford fusion. the contact stated while driving 30 mph, and attempting to stop at a red light, the vehicle failed stop with the brake pedal being depressed. the contact stated that the vehicle slid through the red light. the contact kept depressing the brake pedal until the vehicle finally came to a stop. the vehicle then shutoff without warning. the contact had the vehicle was towed back to her residence. the vehicle was then towed to courtesy ford (1636 dogwood dr se, conyers, ga 30013, (770) 922-2700) to be diagnosed. the contact was informed that the hydraulic control unit and abs module needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.*dt*jb

Tl* the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer serramonte ford located at 999 serramonte blvd, colma, ca 94014, and the manufacturer were notified that the vehicle experienced the failure listed in the recall. the contact was informed that parts were not yet available. no service was performed. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. vin tool confirms parts not available. the failure mileage was 90,000.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, without warning. the contact called the ford store san leandro dealer located at 1111 marina blvd, san leandro, ca 94577, and was informed that the vehicle was not under recall. the technician recommended a diagnostic test however, the contact declined. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 120,000.

Driving down the road and lost all power steering, power steering assist failure light come on. was able to get to side of the road and come to a stop before i wrecked.

I stepped on my brakes for a red light on a city street and suddenly the brakes went to the floor, my dash lit up with several brake warning lights and i had to use a lot of pressure on the pedal to bring the car to a stop. i realized that i had lost most of by braking ability as well as regenerative braking. checking the internet revealed that there is a recall out for this problem on ford fusions built in mexico during the time frame that my ford was built in mexico using dot 3 brake fluid as mine uses. the recall(nhtsa #19v-904 ford #19s54) states that it is non-vin specific. i contacted my local ford dealer and he said the vin # of my ford did not qualify for the recall??? i called ford customer service and they said too that the vin # disqualify 's me from this recall and could not tell me why. i was told to set up an appt. with a dealer, dealer , pay them 130.00 for an analysis, and then ford would add it to their database of problems for future consideration. the recall states abs modules are having valve problems but ford has limited their acknowledgment of the problem to certain modules. per the recall i talked to the gave them the data on my abs labels but they had no idea which date code,etc is covered by ford. another call to customer service resulted in a scripted response of we don't know which modules are covered and why my car is not. escalating to the "manager of customer service was another brick wall, they refuse to tell me the specifics of the model/serial#, even the part number or date code of the modules covered so that i can verify what i have in my vehicle. ford has put blinders on to the fact that more abs modules have problems than their engineers have identified. checking the internet reveals many others were treated to the same denial that i have experienced!!

I was driving the car when all of a sudden i lost power steering. then the service steering now light came on. this seems to be an issue with this make and model of vehicle. i did not have any warning or anything. it made steering the vehicle almost impossible and i had my children in the car with me. this really should be on the recall list especially since its all electric steering.

While driving at freeway speeds my power steering failed and steering wheel jerked to the right. steering became extremely difficult. service power steering now message came up on dash.

Tl* the contact owns a 2010 ford fusion. the contact stated that while the vehicle was parked, the contact entered and started the vehicle and the power steering assist warning light illuminated. the steering became default to turn in both direction. the contact contacted a towing company and the vehicle was towed to rountree ford (8770 business park drive, shreveport, la 71105) to be diagnosed. the contact was informed that the power steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

The brakes feel stuck and slow responding, with extended brake pedal travel. also the "check brake" light appears. match the symptoms for ford fusion recall 19s54, and was also built in hermosillo, mexico, and yet because my car is a hybrid, my car is not technically recalled, despite having the same, highly dangerous issues.

My local dealership won't do the open recalled foe my car because they don't know if part is good or not.. i went and pick up my car from the dealership they only did the airbag.. i was wondering if you guys could contact them and let them know to replace the part.. recall number is 15s34

My ford fusion 2010 hybrid has a brake malfunction and while i am driving the car will randomly indicate a brake sensor failure, and the brake pedal will have to be depressed all the way to the floor without warning while driving. oddly enough, turning the car off, and back on, will fix the problem. so while on the interstate, if i experience this sensor failure/4 oddly enough, turning the car off, and back on, will fix the problem. so while on the interstate, if i experience this sensor failure/faulty i have to pull over immediately and shut the car off and back on and hope it does not happen again while driving 70+ on the interstate. it caught me off guard one time as i was getting ready to pull off the interstate and the brake pedal depressed and had almost caused me to fly off of the ramp, as i was not ready to have to attempt to push the brake pedal all the way to the floor, just to get it to slow down. i can prove this with video footage as well for evidence.

When vehicle is in motion and braking on snow covered, wet and/or bumpy roads, the brakes will momentarily fail as the brake pedal goes way down to near the floor before re-engaging the brakes. this results in temporary loss of breaking and greater stopping distance then initially intended and has happened on multiple occasions. this is a major safety issue as i almost hit a pedestrian on a city street when the brakes failed to engage while breaking over a small pot hole. the pedal needed to be depressed down much farther then normal.

I turned on my car while it was stationary and the power steering in my car did not work and i received an error message on my dashboard saying "power steering assist fault". i also received a message saying the activetrak was not working as well. i took it to a ford dealer ship and was told my steering gear assembly needed to be replaced.

When i turned on my vehicle and went to move, i had no power steering. i had a message "power steering assist fail". i turned the car off and back on and the error went away. i am calling the ford dealer now for more information/

The parking brake button has deteriorated and broken free from the parking brake handle. this defect prevents the parking brake from engaging and risks unintended movement or rolling of the car.

Takata recall in a period of 30 days i lost power steering control twice while operating the vehicle. on both occassions i pulled over and turned the car off and on and the power steering continue working. due to the harzard and safety issues of this faulty power steering pump, i took the vehicle to my ford local dealership. they said that they would fix it and needed to replace the entire power steering assembly, cost was over $1,600.00 dollars. the same day i found out that there is a recall for the same model but 1 year newer. i contacted ford and they refused to replace it because my manufacture date did not correspond to the current open recall # 15s18. the car is running fine right now but as you can understand this is a faulty power steering issues and i dont feel safe driving this car like this.

Tl* the contact owns a 2010 ford fusion. the contact stated that there was a failure with the lug nuts and wheel studs prematurely fracturing on the front passenger side wheel. one of the lug nuts fractured in the driveway and another lug nut was missing months later. the vehicle was taken to a tire repair shop who was servicing the wheels when the stud prematurely fractured on the same wheel. the mechanic recommended that the vehicle be taken to the dealer. the dealer provided no remedy. the manufacturer stated that a recall repair had been performed and provided no solution. the contact was unable to determine if the failure would recur. the approximate failure mileage was 36,292.

Vehicle power steering assist failure. restarted the vehicle after dropping my wife off. steering failed as i was backing up (vehicle in motion when failure occurred). display indicated vehicle power steering assist failure (or words to that effect) simultaneously with loss of assist. note that loss of assist doesn't default to manual steering efforts. one can manually steer but only with herculean effort. my wife would not have been able to steer. very lucky this didn't happen while on the road at speed (which is 90% of this vehicles driving).

While driving, the steering assist over steered causing me to go into an oncoming lane. at that time service power steering soon came on and service advancetrac came on. after i got the vehicle safely home i restarted it and it said service power steering now as well as service advancetrac.

Started the car in the morning to take kids to school, and as soon as we left the driveway and drove about 50 yards down our neighborhood street at about 15 mph, the service power steering and the service advanctrac light and warnings appeared in the information area on the dashboard. the steering became hard to turn but was able to drive the vehicle about 5 miles to the school with some muscling of the steering wheel required. once at the school, i turned the vehicle off, then returned to the vehicle about 20 minutes later. i started my vehicle and immediately the service power steering now warning appeared as well as the service advanctrac warning and light. this time i was barely able to turn the steering wheel and get back home. if i was driving around 40 mph, it was slightly easier to steer. but when turning at slow speeds, i had to use all my strength to turn the wheel. i attempted to reset the warnings by disconnecting the battery and waiting 10 min before reattaching the battery. it did not fix the issue. haven't driven it since.

While driving service steering now came on and no power steering started. luckily a strong man was driving and was able to get vehicle home, if wife was driving could have been a huge safety issue. took to dealership and steering rack had to be replaced.

" takatarecall" power steering assist fault showed on the dash when i turned engine along. steering vey hard and unable to ride the car. the vehicle was parking in a shopoing mall. recalls on 2011 , 2012 and 2014 presenting same mechanical problem still waiting for 2010 recall.

My vehicle has the tendency of reducing acceleration, when you are driving at a speed of 35 or above the car will slow down and almost come to a complete stop. if you are in the fast lane and your car will not accelerate what can you do if there is lots of traffic behind you, this will definitely cause an accident because you have no where to go and cars are right up on you. this is an accident waiting to happen. this problem has happened to me 4 times when i was on just the streets and not the highway, i was going 45 mph and all of a sudden my car loses speed and it went all the way down and no matter how much i tried to accelerate it would not go any faster, so i coasted over to the side of the road and turned the engine off and called my son to meet me because i didn't know if it would start again. it did but the engine light stayed on. i started driving it again and it did the same thing. i got a little closer to home and pulled over to this exxon gas station; sit there until my son came and he started it again and he followed me home. a few days later it did it again; it has done this 4 times even this morning on my way to the ford dealership whom i thought was going to fix the problem but wanted me to pay them $115 out of pocket for a diagnostic that i should not be paying anything that is their mistake or mess up. i will see if i can round up enough complaints for a class action lawsuit, because why would i have to pay for something that's their fault when the car was built.

Power steering failed suddenly while the vehicle was in motion and turning on a city street. it almost led to an accident.

Power steering assist fault started every now and then when trying to reverse from a parking spot. car could be turned off and restarted to reset. after it did this about 10 times, power steering assist would not reset itself. had to drive the car with no power steering to the shop for repair. repair costs were $1900.

Loss power steering while driving we have experienced a problem of loosing power steering when driving down the road. this has happened many times at start up and then its happened 4 time in the past 8 months. we have taken the car into the service station for this and they can't find anything wrong. we find that if you shut the car off and restart seems to fix the problem for now , but its still hard to turn when moving slow . this seems to be an issue with this year fusion. ford is telling me there are no issues but that's not what i'm seeing.the is telling me the fix could be around $2000.00 .

Steering trac warning light came on once i put my vehicle in drive (after backing out of my garage) on the way to work. called the dealership for an appointment to have vehicle checked out. on the way to dealership warning light went off then came back on. dealership informed me that repairs would be approximately $2,000.00 to replace power steering. this vehicle has approximately 50,000 miles. the steering is an absolute must on a vehicle - i am amazed that the ford motor company has not issued some form of recall or assistance in replacing. this will be the last ford product that will be purchased by this family.

Takata recall - ford has failed to provide a timely fix for my airbag defect. given this is a safety issue that could cause injury or death, i consider this unacceptable that after nearly six month i have been offered no solution. i find it hard to believe ford has no replacement airbags. i am sure if i were in an accident requiring replacement of a deployed bag paid for by me or insurance, the body shop would have one. this is simply ford waiting for takata to provide one for free instead of just giving me one they already have. i guess if it kills me, then ford will enjoy paying my survivors millions instead of giving me a 300 dollar air bag up front.

Steering became extremely difficult while driving on the freeway turning the steering wheel to exit the freeway. *tr

Takata recall started engine light popped on power steering failure steering wheel would not turn,turned engine off started engine again light went off and steering were normal.i know a recall were on 2011 and up what about the 2010 ford fusion?

Tl* the contact owns a 2010 ford fusion. while driving at a slow speed, the power steering failed without warning. the contact had to exert extra effort to steer the vehicle. the contact stated turned the vehicle off and back on and the vehicle operated normally. the dealer stated that the steering gear internal module failed, and was a fixed non-repairable component. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.

Unable to steer car. car was stationary. car was parked in a parking lot. was leaving the site. i started car and when i started to move i realized the steering was not working. i was unable to steer car. immediately stopped and called aaa for a tow to the local ford dealership. *tr

Gasoline smell inside car. poor gas mileage. smell is there while in motion.

Tl* the contact owns a 2010 ford fusion. while driving 30 mph, the power steering did not respond and the "service advancetrac" and "service power steering now" warning indicators illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was not notified of the failure. the failure mileage was 126,750.

Tl* the contact owns a 2010 ford fusion. while at a dealer for routine repair, the technician diagnosed that the rear main seal was leaking oil and needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 37,940. updated 01/04/17*lj updated 02/13/17.*jb

I have called the dealer 2 xs now and neither time have they had the part that needs to be fixed from the recall. i also just found out that there is a 2nd recall on my vehicle. i would like a new vehicle- a trade in asap. as one of these can result in death and my children are at risk.

Power steering went out while driving. called dealer and there was no recall. mechanic said needed new rack on rack and pinion. cost $1500.00. *tr

After starting the car, a power steering fault would appear on the dash starting around 60k miles. the power steering will not engage with this fault. if the car was turned off and then turn back on, the fault would disappear. this continued off and on until 110k miles and now no matter how many starts and stops, the fault will not disappear.

Tl* the contact owns a 2010 ford fusion. while driving 45 mph, the vehicle failed to respond when the accelerator pedal was depressed. the vehicle stalled and the check engine and service engine warning indicators illuminated. the contact mentioned that the failure recurred on two separate occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 89,000.

My 2010 ford fusion has a faulty brake system. while driving on a highway, the vehicle's brake pedal suddenly became unresponsive and needed to "hit the floor" to get the vehicle to stop. the brake pedal felt "spongy" and did not seem to be applying the typical pressure as before. the brake system was inspected by a ford dealership and recommended new brake pads, rotors, and calipers(although the vehicle had been properly maintained and serviced). after replacing all of the mentioned components the issue remained. the dealership then suggested replacing the hydraulic control unit (hcu). the hcu has been identified in forums online as a known problem with fords to include the edge and escape. the hcu replacement is a costly repair that ford should be investigating. road safety should be their priority and brake failure can be fatal. *tr

My wife was driving her 2010 ford fusion when she hit a pot hole which caused the power steering assist module to stop working. she in turn lost all power steering and almost lost control of the vehicle. *tr

Daughter was driving 2010 ford fusion to school when she unexectedly lost power steering. fortunately, she was albe to safely park the car. when i went to get the car it was displaying both a "service advancetrac" and a "service power steering now" warning.

My 17 year old son drove car home residential neighborhood, complaining it was hard to turn. i got in car and service advance trac came up as well as power steering assist fault. you can't turn the steering wheel, while driving!! so unhappy as i thought ford fusion had a good reputation. this is truly very dangerous, and i find it upsetting that 2010 year has not been recalled. going to take to service not looking forward to the cost as i'm seeing its over a thousand dollars!! *tr

Power steering locked up at very low speed when making turn; dash went dark, power assist failure displayed. turned off ignition, then back on and power restored. repair shop, for the second time in 3 years, replaced power steering rack and pinion unit. 70k miles on this car. ford recalled 2011 for this but not 2010 yet is very dangerous. ford refuses to acknowledge problem with 2010 fusion steering.

While driving down the interstate, i experienced a sudden loss of power steering followed by the power steering/advance trac failure light appearing on the dash. i carefully pulled over and had my car towed to the service department. ford determined i needed to replace the pscm r&r steering gear at a cost of $1919.63

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The electric power steering on the vehicle went completely out while driving the vehicle after the indicator light warning to service soon came on. this happened on a major roadway where the speed limit is posted at 55 miles per hour while the vehicle was in motion. during the turn is when it became more evident that it had already gone out, as the turn is narrow and it almost caused an accident with the car in the lane close to the direction i was going in. *tr

Tl* the contact owns a 2010 ford fusion. while driving 35 mph, the power steering seized and the power steering warning indicator illuminated. the vehicle restarted after one attempt. the vehicle was taken to the dealer where it was diagnosed that the power steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 184,500.

Service power steering now warning light resulting in no power steering. yesterday morning when we started our car to drive me to work, the service advancetrac and service power steering warnings flashed and stayed on the dash. it was driving ok when we left our house to stop for gas. upon turning rhe car back on the warning changed to service power steering now and we had no power steering. my husband was able ro get me to work and back home which was a major struggle and now the car is sitting in front of our house. mileage is right around 78000 or so and just had service last week of august.

Tl* the contact owns a 2010 ford fusion. while driving approximately 40 mph, the power steering failed. the vehicle was driven to the dealer, but was not diagnosed or repaired. the failure recurred multiple times. the manufacturer was made aware of the failure. the approximate failure mileage was 120,000.

Every since i have owned the car the power steering assist fault will go out randomly. i had a ford dealership check it and they couldn't find anything after they hooked it up. the other places either. this time it went out on the road which was dangerous. i am very frustrated there is no recall on my year when this is obviously a ford problem. looking online there are tons of complaints.

I have been experiencing issues with my power steering assist in my vehicle. the steering wheel automatically locks while either trying to drive (stationary) and while driving (in motion) the vehicle. the ford company has not released a recall for this issue, however there is a class action lawsuit for this very issue with motorists owning the same make and model vehicle who are experiencing the electric power wheel assist issue. i have found other sites where motorists have explained the same issue of the steering wheel locking/not working during the time of someone driving, turning the wheel, or simply preparing to drive the vehicle. i am expressing my deep concern for national safety as many americans have purchased this vehicle and are driving on the roads! i pray this recall can occur before someone may experience a fatality leading to death. i have uploaded a picture of my very own vehicle experiencing the power steering assist fault.

The drivers side door latch does not open. i am stuck in the car unless i roll down the window and open from the outside which is not that easy.. this will probably result in my having to replace the windows motor!

Steering assist fault. no power steering. was on and off, now just no power steering at all.

My power steering goes out each year, displaying on my dashboard to "service advancetrac" and service power steering. i have been having this issue for 3 years now. it is very difficult to turn the steering wheel. the first time this issue occurred, i paid metro ford ( located on 6455 s western which is where i take my vehicle for service), five hundred dollars to repair my vehicle. the second time this happened, i bought the car back, i was told this time the problem is much more severe and i will have to have my entire power steering unit replaced, which could cost between $2,000 - $3,000. i could not afford it. i drove around an entire year with a dysfunctional steering wheel. i received a letter in the mail stating to bring my vehicle in for a inspection, so i did. the inspection was complete and i was told, they also had reset the car (which solved the power steering issue). this is now the third time this is happening, i called in and made an appointment to bring my vehicle in for a resetting and also explained the situation. they never attempted to reset the car, they were dismissive of my situation, and just keep insisting i pay $2k-$3k. please accuse any typos or run on sentences. i am frustrated as i type this. sorry!!! i have been told by a rep. there, they do not reset vehicles there, but i have documents stating that the vehicle was reset. the reps continue to dish out prices reassuring me my power steering unit needs to be replaced, but when i ask did anyone attempt to reset the car, i was told no. *tr

Power steering system fault message came on when starting the car. restarted the vehicle but message remained. drove home 45 miles without power steering. next time i started the vehicle power steering was fine. stopped at ford dealer and they stated that nothing could be done if message was being displayed. message again appeared approximately two weeks later but went off when vehicle was restarted. took the vehicle to another ford dealer and described the problem (october 5, 2016). their diagnostic indicated that the power steering gear assembly needed to be replaced. this appears to be the same part that was recalled on 2011-2013 ford fusions. the part has been replaced at a cost of approximately $1,800.

Hi i need help with getting my car fix. i took my car in for the recall on the throttle and my car still isn't fix. i've taken it in three different time. the first two times they fix to parts. the third time, they are trying to charge me. i saw in the recall about the crack which can leak gas. my car has the crack they put on machine and i have print out. ford of upland california won't fix car unless i pay. what steps do i take now? i'm afraid of getting into an accident. my car acts as they it's going to shut off. my paperwork shows that the machine says evaporation leak from filter neck. please help this is second complaint i've made.

The power steering assist fault indicator will not reset. loss of power steering. how can ford have a recall for the 2011 and 2012 fusions but not the 2010? this is very dangerous when you lose power steering while your driving. *tr

Tl* the contact owns a 2010 ford fusion. while idling at a stop light to make a left turn, another vehicle crashed into the contact's vehicle. none of the air bags deployed. the driver sustained a sprained wrist, neck, and shoulder pains. the other two occupants sustained whiplash. medical attention was received. a police report was filed. the vehicle was towed and destroyed. the vehicle was inspected by two claim adjustors and the contact was waiting on a response from the manufacturer to determine if they could inspect and diagnose the air bag failure. the approximate failure mileage was 100,000.

Driving home from work my steering asst fault light came on at the stop light and the car became difficult to drive fought the car home. days later got to the dealership to tell me the power steering gear need to replaced to the tune of 1800. to no fault of my own. the recall only included 2011-2013 when my car is doing the exact same thing noted in the other recalls

Tl* the contact owns a 2010 ford fusion. while the vehicle was parked, the front driver's side door handle fractured from the inside. as a result, the contact had to open the door from the outside in order to exit the vehicle. the vehicle was taken to a dealer where it was diagnosed that the door handle needed to be replaced. the vehicle was not repaired due to part unavailability. the manufacturer was not notified of the failure. the failure mileage was 64,000.

My daughter's 2010 ford fusion power steering went out while she was driving it. she didn't crash the car but it made it hard to turn. he low tire indicator light came on and then all of a sudden the power steering just went out. we got the tire pressure back but now the power steering won't work. we had one mechanic look at the car but he says it's the steering rack and those cars are known for this issue. i've researched this and see there has been lots of complaints with the same issue and think ford needs to issue a recall before someone gets hurt bad or killed. i also own a 2012 ford fusion and the fuel pump went out in it and i have seen that this is a issue with this year. the cost of that repair was $555 and the steering rack can range from $1200 to $1600 and if ford doesn't do anything about either issue then i will not buy another ford vehicle again.

This instance vehicle going steady 35mph and started revving rpm's up like it was going to shift into another gear, it then slammed and jerked the car and started the revving again. stopped at a stop light and turned left, while turning and hitting accelerator the car did not want to move and started revving again and then slammed and jerked almost making the person behind me rear end me. previous instance was a steady 75 mph on the flat highway and the same revving and slam/jerking had happened. 5th time it's done it this year alone. 13 times since 2011. this instance the orange wrench light came on the dash. car is at dealership to get looked at. this is very unsafe especially since it is erratic and does it at any time it feels like. this car is not safe to have my family in. *tr

While coming to a slow stop down a small incline, i heard a loud pop, and the car started to roll forward. in order to stop the vehicle, the pedal had to be pressed and excessive amount towards the floor. pedal travel continues to be excessive with no brake warning light on, and vehicle jerks slightly to the left during the initial portion of a stop.

My daughter was driving home from work last night made a turn and the power steering locked up, the dash went dark and it displayed a power assist failure, she stopped the car, turned the ignition off then on and the power steering worked so she could get home. on the way to dropping the car off at the repair shop the power steering failed again. this is a very serious problem with this 2010 ford fusion the power steering has fallen not once but twice, we replaced the power steering rack and pinion 3 years ago at 69,460 miles. the repair shop just called and the diagnostic code is that the power steering rack and pinion has failed again at 98,000 miles. i called fair oaks ford and they said they haven't had any issues like i described but you can see on the website that there are hundreds of issues. why hasn't there been a recall for this problem. *tr

On may14th the check steering warning message came on. the following day the power assist on the steering was not working. i was able to drive the car slowly to the dealer. they had to replace the steering gear. there was 112, 000 miles on the car when the failure occurred.

Tl* the contact owned a 2010 ford fusion. while driving approximately 40 mph and turning left, the steering wheel seized and the "steering wheel default" warning message illuminated. the contact lost control of the vehicle and crashed into a tree. the air bags failed to deploy. a police report was filed. the driver and passenger sustained unknown injuries that required medical attention. the vehicle was towed to an independent mechanic and deemed destroyed. the vin was not included in nhtsa campaign number: 15v793000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 100,000.

Driving car then lost power steering, able to pull to the side of the road. power steering assist fault light comes on, also advancetrac service light and abs light. this was a very dangerous condition. car has approximately 70k miles. took car to the mechanic he said it needs a new rack. this is a very expensive repair and really not acceptable in a car this age and condition. my mechanic cannot determine the abs problem till the rack is replaced. it seems a major design flaw that these components are all controlled electrically. seems there was a recall on the 2011 and 2012 models. 2010 needs a recall also. this is a very dangerous condition that happens with no warning. about 6 months ago had to have the motor mounts replaced(controlled by hydraulics). passenger side air bag not functioning, the list goes on. don't have an invoice yet as car is till in the shop. i will be reaching out to ford, but i don't expect a resolution.

When back up from parking spot and garage, the steering wheel was locked. "power steering assist fault" message showed on the dash. happened several times during the week, sent the car to dealer to check. but, the dealer couldn't find anything wrong. the dealer's action was reset the software code. it happened again during the weekend. the car was sent back to the dealer. the whole steering gear was replaced and cost $1670.

Tl* the contact owns a 2010 ford fusion. while driving approximately 35 mph down an incline, the service power steering message illuminated. the power steering suddenly failed and caused the steering wheel to lock in the neutral position. as a result, the steering wheel would not turn in either direction. after turning off and restarting the engine, the steering wheel could be turned in either direction, but the power assist would not operate and made the steering wheel very difficult to turn. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 104,000.

Power steering suddenly stopped working and now the service power steering warning is coming on and we cant reset it. we were driving on the road when this happened, and now have no power steering.

Tl* the contact owns a 2010 ford fusion. while turning the vehicle, the steering wheel became difficult to control. the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the power steering failed. the manufacturer was notified of the failure. the failure mileage was 123,000.

It's the recall with the throttle body. i've taken car back 3 times already. first they replace purge valve. then light came back on and car was jumping forward. now this is 3rd time light back on and now they won't fix car unless i pay. they said it's all a part of the same system but i need to pay for a leak that is coming from filter neck. so i left. i shouldn't have to pay for this. this is a recall. does this qualify under lemon law? this car scares me to drive. drive with both foot on gas and brakes.

Tl* the contact owns a 2010 ford fusion. while driving on the highway, the power steering failed, the warning indicators illuminated, and a power steering assist message displayed. the vehicle was taken to an independent mechanic where it was diagnosed that a component related to the power steering failed. the vehicle was repaired. the failure mileage was 87,000.

Power steering quit working got message that said power steering assist fault ,im 225 and could not turn wheel at all. shut off car let sit for a short time started back up every thing worked as it should, ive had this happen 3 times hope it dont happen when going at high speed

Takata recall- my car stalls and doesnt turn all the way. if i slow down or stop the car will give out i got a diagnostic done three times and three different things came up and i got all the fix but it still do the same thing i see other people that have the same car have the same problem i was on the expressway when this did this this is very dangerous

Steering sensor fault/ service advance trac.... 95,000 miles. complete loss of power steering at a speed of 2-25 mph.... 2011-2012 models recalled, however 2010 not covered and has the same trw gen 1 epas module!?!

The electronic steering assist ... steering on my ford fusion is starting to fail i saw the was a recall from same issue on 2011 and up i contacted ford motor company and explained the problem they said they was no recall for my year model .. when im experiencing the same problem .. the steering wheel has locked on me 2 times while i was at work at walmart on 9/25/ 2016. at 44665 valley central way, lancaster, ca 93536 .. but ford refused to fix the problem . their only advice was to take car and pay the repair out of my own pocket

Was driving and power steering just quit and it was very scary as i was just turning into a parking lot and it just stopped working all together. luckily i was able to keep from having a serious accident or kill someone. this is a serious problem and could get people killed and really needs to be fixed and eliminated in all cars. i did see where ford had a recall on some of the fusions but not mine because it was manufactured in a different month. imagine that! had to take it to the ford dealership and pay nearly $2000 to get it fixed. i am sure glad that it was me driving it when this occurred instead of one of my children that could have been killed or injured.

The power steering had a small odd side to side wobble in it that felt similar to an out of balance tire. then while driving on a city street the power steering quit working while i was driving. the steering became incredibly heavy and difficult to control. the advance track warning flashed on the console. the dealership told me the entire power steering rack had to be replaced. the dealership reset the fault and the power steering returned, but the wobble was worse and the power steering failed again while driving on the highway with no warning. the following model year has the same part and is part of a recall for the described problem.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags), however the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms remedy not yet available.

The power steering failed, fortunately while the vehicle was still in the driveway. the vehicle is used for daily commuting at highway speeds, so it was very lucky that it failed when the potential damage was minimized. i had to replace the steering gear assembly at a cost of $1872.69, invoice enclosed.

The master brake cylinder/hydraulic pump and control module became faulty and failed at roughly 43000 miles. my mechanic informed me that this is typically a part that should not fail with this few miles and was suspicious when he called the local ford dealer and they had over 10 in stock. he informed me that in his 20+ years he has not seen dealers have that many high dollar parts in stock and advised i file a claim with ford motor. i did file a claim with ford motor but was advised they were not aware of any wider issues with the master brake cylinder/hydraulic pump and control module on my make and model year. ford motor case numbers- cas-8423129 and cas-8428833 i noticed that my master break cylinder failed when i started my car one morning and the break pedal went all the way to the floor. i had my car repaired at my local ford dealer, covert ford in austin, tx.

Tl* the contact owns a 2010 ford fusion. while driving 30 mph, the vehicle vibrated abnormally and stalled. the contact was able to restart the vehicle. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact was informed that the vin was not included in nhtsa campaign number: 10v222000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 83,000. the vin was not available.

The door latch has a broken spring tab potentially resulting in a condition where the door will not latch. this also prevents the driver from opening the door to get out as teh door handle no longer functions. this broken condition is at all times of operating the vehicle. based on an internet search this is a widely common safety defect for 2006 - 2010 ford fusions, mercury and lincoln sister models

We bought this car 6-7 months ago for our daughter in college. about one month ago, as she was leaving home, her car would not steer and she received a warning light that said " power steering assist fault". she put the car in park and turned it off and back on again and the warning was gone and the car operated properly. this past saturday while out of town, she again started the car and received the " power steering assist fault" warning only this time, no matter what she tried it would not clear. she even called a mechanic who tried disconnecting the battery, but nothing worked. she drove the car home 2 hours away with no power steering! we have found out after purchasing this car that it is a problem for many 2010-2012 fusion owners. the 2011-2012 were recalled, but not the 2010 for the exact same problem. i will be paying our local ford dealer 1368.00 friday for this repair. money i surely don't have lying around. we researched this car before we bought it and found only positive reviews...until this happened and we researched this "power steering assist fault" code and then our computer blew up with one complaint after another. clearly the 2010 needs to be added to this recall.

Power steering failed. i had to have the unit replaced. vehicle was driven and parked. it set for about a week before it was driven. the power steering was not working when i drove it the next time.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign numbers: 16v384000 (air bags) and 15v793000 (fuel system, gasoline). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering failed and power steering assist fault displayed on dash. restarted car and power steering worked ok. i took the car to the dealer on 07/28/09 to have it checked out and they could not duplicate the problem. they told me that there was a recall for this problem on later models but not on the 2010. the same thing happened yesterday 10.07/16. i am concerned that this could happen at high speed and cause a major accident.

Steering system suddenly failed while driving down the interstate. system flashed a warning and "ding" sound and i lost almost all steering. it took a lot of strength to exit and pull into a parking lot. this could have ended much worse. i turned the car off and back on and i had power steering again. this has happened twice in the last month.

Tl* takata recall. the contact owns a 2010 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I have ford fusion 2010 bought used and driving it for about 1 year and 4 months now. for the last three days in a row the break goes down to the floor and gets out of control, break failure appears on the dashboard while driving. you totally feel like it is going to crush with the car infront of you. in my case i have to turn on emergency light and turn off the engine. and when i restart the engine and drive and it comes back to normal. this is really very dengerous if it is in high speed traffic and in driving between cars. when i search about this issue i found a cbs news on youtube published december 2019 that ford was is recalling ford fusion from 2006 to 2020 about the same issue i have. i called ford customer care about this issue, but they told me there is no recall made with this issue and told me that to fix the car and keep the receipt for further investigation.

My power steering and traction light came on while driving, parked the car and two hours later went to drive the car and no power steering. now i am having to pay 2000 for a fix that i see has affected many of the cars that are same year make and model as mine.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving and depressing the brake pedal, the brake pedal went to the floorboard before bringing the vehicle to a stop. the contact stated that the failure occurred each time the vehicle was driving. the contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contract called pat milliken ford (9600 telegraph rd, redford charter twp, mi 48239), and was informed parts were not yet available. the manufacturer was not made aware of failure. the failure mileage was 142,000. vin tool confirms parts not available.

Loss of brakes pedal goes to floor

I am the original owner. over the years, after a hard braking incident, the vehicle’s abs system would signal “error” it would then clear anywhere from a minute or so to up to a day or more. on the most recent hard braking incident, the abs when into error mode and after several weeks has not cleared the error. i noted that there is a recall #19v90400 for my model make and year but i am being told that my vin number is not included. it seems odd since i have been experiencing this abs error issue after hard braking, to the point of slight tire screech, for literally the life of the vehicle. it finally appears to be to the point where the error will not clear.

Tl* the contact owns a 2010 ford fusion. the contact stated that recently while attempting to stop at a stop sign, the brakes failed to operate as designed. the contact stated that the brake pedal was depressed and went to the floorboard before stopping the vehicle. the brake system check warning light, the abs warning light and an unknown warning light were illuminated. the vehicle was taken to the five star ford of dallas located at 8900 president george bush turnpike, dallas, tx 75252, where it was stated that a brake specialist would check the vehicle. the technician also stated that either the abs or the hydraulic control unit modules may need to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 123,000.

While driving on a two lane highway in the rain, my "check power steering soon" warning came on. within a mile, the message changed to "check power steering now" & all power steering was lost. it appears that this issue has been recalled in other years of this model, but not the 2010 fprd fusion hybrid.

My 2010 ford fusion have electric power steering failure, twice one while driving. i'm not able to find the recall but yes lot's of investigations.

While driving at 50 mph on a duel lane road .the service power steering light came on., on the dash when i went to make a right hand turn the power steering did not work causing me to almost hit another vehicle. after reading on line and at ford .this is a problem with ford fusions of that model. in fact there is a recall on 2011 and12 for this but not the 10 and it should be

My power steering went out on the highway i purchased the car with no problems maybe a wheel alignment now my power steering isn’t working and in order to fix it the car shops are saying replace the entire rack and pinion which is expensive. i have also looked up this issue and many people share this same issue and nothing is being done about it.

A/c does not blow cold air even if the compressor is working and if is full of refrigerant. have taken the vehicle to repair shop and they are unable to find issues. however, checked on line https://www.cargurus.com/cars/discussion-t40391_ds932098) and found that, at least 35, others have had the same issue. some have spent large amounts of money to have it corrected only for it to come back again. in doing more research, it seems that someone has determined that if you turn your lights on before starting the car-along with the fog lights) this will correct the issue. why should we have to drain our batteries with the lights on and is this an issue with the electrical unit where two items are tight together. we feel that the manufacturer should develop some type of a reboot in the sytem and recall the vehicles to have the system updated to correct this issue.

Without any warning, the power steering failed upon startup. the message "power assisted steering fault" was shown on the dashboard. the vehicle was not in motion when it happened.

Power steering failure , backing out of the driveway and discoved no power steering. reported to raceway ford in riverside ca, dough hall said there's no recall on it and can fix @ a costly price....however...nhtsa's initial investigation of the 2010 fusion cars found the power steering faults increase as the cars get older, and failure rates are similar to previous power steering investigations of other ford models. safety regulators say the 2016 preliminary investigation is now upgraded to an engineering analysis to determine if the 263,000 model year 2010 ford fusion cars should be recalled.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 45 mph and making a left turn, the power steering fault message displayed on the instrument panel and the steering wheel suddenly became very difficult to turn in either direction. the cause of the failure was not determined. the local dealer sterling ford located at 5524 i-49 frontage rd, opelousas, la 70570 and the manufacturer were notified of the failure but, no assistance was offered. the failure mileage was 165,000.

While driving at a speed of 45,the brakes was quickly depress to stop from hitting a vehicle in front. while pressing the brake pedal the vehicle was coming to a stop then hit a bump in the road the brake pedal went half way down before catching again. the vehicle was able to come to a stop before having an incident.this has happened many times.most of the time is when the vehicle hits a bump in the road while breaking.afterwards stopping and braking distance was normal. this condition is .leaving the vehicle unsafe to drive in fear the next time the vehicle doesn't stop in time.the time was during rush hour on a busy city street.

When driving steering intermittently has gone out with “power steering assist fault” appearing on the screen, usually restarting the car would fix it. now going to work car didn’t have power steering, after restarting advancetrac came on as well and now power steering assist fault is on permanently

The power assist warning has come on 2 x now causing me to have no power steering, once i turn the car off an back on it is fine again for a bit then will happen again. one time it happened car was stationary an was just putting in reverse, the other was driving down my side. so luckily not on a city street or highway at higher speed. the steering fluid is fine it, i checked that. i am extremely concerned regarding this an safety with driving. an i understand there are several complaints regarding this over the last few years etc.

While driving on a city street, i came up on my turn and tried to slow down. the brakes started to apply and then went soft and the pedal sank to the floorboard as i continued to press on the brake pedal. i was afrsid that i could not slow down enough to safely make the turn. i had to pump the brakes repeatedly to slow down, but i had to apply the emergency brake to stop as the brakes would not fully stop the car. checked brake fluid level which was above minimum, but filled to maximum and tried to bleed brakes. drove home very cautiously. replaced brake master cylinder which did not fix brake problem. researched problem further online and found recall on 2006-2010 ford fusion, however the build dates do not include this car by approximately 2 months. our ford dealership refuses to honor the recall for this reason. have also read other claims of 2011 ford fusions also having this same issue. it is quite evident that the recall did not extend far enough to protect other fusion owners from this terrifying safety hazard. considering taking this matter to local media as well.

My wife said sometimes her car doesn't want to stop and the pedal doesn't feel right. a few days ago a car in front of her made a sudden stop so she had to hit brakes and her pedal went to the floor so she had to swerve to avoid an accident. from that time forward the car had no brakes with pedal going to the floor. i replaced the master cylinder and it didn't change anything so i took it to long lewis ford in hoover al. they charged to bleed the brake system which didn't change nothing....still no brakes. next, they said that the master cylinder i installed could be defective so they charged to put on another one....they said that the car does have brakes but pedal steal not right because the pedal goes halfway to the floor. the guy mike called and said that the car has brakes but the shop manager feels like the abs pump is bad so i told them to replace it because i want to be certain that the car is safe for my wife to drive. they replaced the abs pump and they said the brakes are great which means the pump was bad all along. the final bill was $2119.00 which blew my mind. i checked to see if maybe there was a recall on a 2010 ford fusion and it was one for the same problem i had but my car vin didn't match the recall. same make, model, and year with the same problem but my vin didn't match the recall. i truly feel like all the 2010 fusion should be recalled and i should not have to pay all this money. it's not right....please respond and help. my # i 205 249 7270 . i have not picked vehicle up yet so i don't have a receipt to upload....i want pick it up until tomorrow

The electronic power steering has failed. when i start the vehicle i get the error message “power steering assist fault”. i started receiving this error message around 70,000 miles but before i could turn the car off and the error message would be gone and the power steering would kick in after a few seconds. the epas has now completely failed. like many other fusion owners have found, all ford dealers around the columbus, ohio area quote the repair price being in excess of $1,600.

After my daughter started her 2010 fusion, put it in drive and went to turn the steering wheel steering when the wheel locked causing her to hit a mailbox before being able to stop. after shutting the car off and starting it again steering operated normal. this scares the crap out of me what happens if this happens while she's driving down the freeway.

Power steering has gone out 3 times. when it has happened i usually stop the car, turn it off, then turn it back on and it is back.

Had this fixed less than a year ago to the tune of $1700. here we are again. it’s just a matter of time when the power steering fails again. service advancetrac warning illuminated while accelerating on dry interstate. this is a safety hazard. people who can’t afford the fix will end up in an accident.

Brake system failed, lost all hydraulic function. found recalls for this issue but ford is denying there was a recall. because my car was not built within the timeframe. the recall # 19s54 is exactly what my car is doing and they deny a problem, yet when i took the car to smithtown ford for service the told me the abs hcu needs to be replaced at a cost of 1300.00 i need ford to take responsibility for this repair

I understand there is a recall on most 2010 ford fusion brake control module. unfortunately my vin does not show up in this recall and the ford dealership said this failure is exactly the same as the other ones they have seen. once the dealership completed the repair, now they say the master cylinder is now also leaking which they agreed it was not when the car was brought in.

Tail lights do not turn on when daylight running lights are on. per owner's manual there are 3 positions (off, parking, low beams). the drl is on when: the ignition is on, the headlamp control is not in the low beam position, and the trasmission is in out of the park position. the warning in the manual states: "always remember to turn on your headlamp at dusk or during inclement weather. the drl system does not activate the tail lamps and generally may not provide adequete lighting during these conditions during these conditions. failure to activate your headlamps under these conditions may result in a collision." i noticed a healthy, alert, driver of the ford fusion forgetting to turn on the headlamp to low beam. he said they were on, but in fact the drl was on, because if the low beam is not on, the drl is usually on. when driving, we noticed many fusion moving cars at night time without their tail lights on. we believe it is because the drl comes on automatically and people forget to turn their low beam lights on because the drl makes it seem like low beam is already on. i noticed this several months ago when we were almost rear-ended and i discovered the low beams were not on (but the drl was on). see attached owner manual. per owner manual, this is by design. repair is not needed. we took this to a mechanic who advised is a design issue and not a repair issue. we contacted the manufacturer who stated to contact the dealer.

My car was in motion while driving in ny city traffic; the power steering went out and we received the advanctrac / service power steering now message. it was diagnosed that the rack and pinion needed replaced. my mechanic told me it was going to cost 400 dollars alone for the part. i looked at this issue online and countless people seem to he having the same issue the 2010 ford fusion but ford has not have a recall for it yet. i'm still driving it, times are hard i cant afford this expense.

Brake pedal goes all the way to the floor and car does not stop quickly.

I was driving my 2010 ford fusion se on a highway and suddenly the steering wheel locked up and became extremely difficult to turn. i was fortunate enough to be able to turn into a local shopping mall. an alert popped up in the dash that said service electrical power steering. i called my local ford service company and the service technician explained that this was a recall on the rack and pinion/ steering gear for my car model. he explained to me that this was a recall and unfortunately a common issue with the vehicle i had. however, i found out that my vin was not included in this recall, and was informed that i would have to pay for the repairs myself. i called the ford company and explained to them the issue thinking that they would simply add my vehicle and i was told that my vin wasn't included. i explained to them how they could call my local dealership where my car was being repaired to confirm what i said was true, however, i was told they wouldn't do that. i asked to speak to a supervisor and the supervisor called a day later. she told me that at this time my car would not be added to the recall. i asked her how and why they came to this conclusion and she informed me that this was protocol. i asked her if they did any research into why my vin was not added the first time, or double checked to see if there was an oversight as to why my vin was not added and she told me that they did not look into my issue or claim, she just listened to the call, and called me back to inform me that at this time the would not add my car to the recall list. i asked her who decided to add the vehicles was it ford or nhtsa and she informed me she did not know. i again ask her how i can get someone to review this issue as this is a serious recall and matter. i explained to her that i could have been on the interstate when the steering went out. she told me to contact nhtsa.

Tl* the contact owns a 2010 ford fusion. the contact stated that he had received a recall notice for nhtsa recall number:19v904000 (service brakes, hydraulic). the contact called the manufacturer and was informed that the parts were unavailable and that he would receive a second notice once the parts became available. the contact then took the vehicle to farrow-ward ford inc. (1524 city ave n, ripley, ms 38663) where he was given the same information as the manufacturer. the contact stated that while driving at various speeds, the brake pedal would depress to the floor board and the abs warning light would illuminate on the instrument panel. one day while driving at 45 mph, the contact attempted to depress his brake pedal as the vehicle in front of him began to make a right turn. the vehicle did not stop despite applying his brake pedal. the contact veered the vehicle off the road, hit a few curbs which caused the vehicle to spin out. the vehicle finally came to a halt after he hit a flower bed. a police report was filed. the air bags did not deploy upon impact. the contact sustained pain to his lower back, both shoulder blades and his neck. the contact did not seek medical attention. the vehicle was towed to an independent mechanic where it remained in their possession. the contact went back to the dealer where he was informed that he could have had the vehicle repaired out of pocket and received a reimbursement through the manufacturer. the contact informed the dealer that he had been informed by both them and the manufacturer that the parts were unavailable. the manufacturer was notified of the failure and informed him to contact his insurance company. the manufacturer offered no further assistance. the vehicle had yet to be repaired. the failure mileage was approximately 215,000. *dt *as

Etb electronic throttle body on 2010 ford fusion 4cy se - instant loss of power to vehicle as traveling 45 mph hour on roadway, almost crashing, after much research i've realized you guys allowed ford to do their one "recall" that wasn't a recall, and now endagering thousands of lives that are not aware of the faulty part!!!! why??? i could have died!!!!

My car suddenly popped up a message saying service power steering now. there was no warning and the steering just locked up. safely towed it to the dealer and the sterering rack needs replaced for 2,000. this is a rip off for a part that could have killed me

Tl* the contact owns a 2010 ford focus. the contact stated while her husband was driving at approximately 25 mph, attempting to make a turn when the contact’s husband was involved in a collision on the front driver’s side. the contact stated that her husband hit the windshield as the front air bags failed to deploy. the contact stated she was unaware of any warning lights illuminating prior to the crash. a police report was taken. the driver sustained multiple injuries including a broken neck, paralysis, and a stroke. the contact was unaware of injuries in the other vehicle. the vehicle was towed to auto nation ford north canton (5900 whipple avenue north canton, ohio 44720 (330) 238-3206) however, the failure was not diagnosed. the vehicle was then towed by the insurance company to north canton collision (1130 s main st, north canton, oh 44720 phone: (330) 499-5171) for the auto body repairs. the contact mentioned that an air bag recall notice was received from the manufacturer ford after the failure. the manufacturer was not made aware of the failure. the approximate mileage was 77,000. *ln*jb

After much research i have determined the throttle body is failing to function properly in this car. this part has been recalled on non hybrid models but not hybrid models, even though they are identical parts.

The electronic power steering system failed unexpectedly while driving, resulting in loss of power steering. this made it extremely difficult to maneuver the vehicle safely out of traffic and to the side of the road by using manual steering. ford dealership reports a fault within the control module for the entire steering system. this appears to be a common problem among this year, make and model of vehicle, to include a recall from ford for 2011 and 2012 ford fusion power steering systems. for whatever reason, the 2010 fusion was not included in this recall and after even a brief internet search of the issue, it definitely needs to be . this has resulted in a $1800 repair bill for a car with 62k miles.

I was driving my 2010ford fusion, stopped at the usps to mail a package. after returning to my car, i started my ford fusion to find that the abs warning light,the brakes warning light and the tracking warning light all on my dashboard simultaneously. i was afraid to drive my car. i called the mechanic i use and he told me that ford recalled cars for this problem. i called mike patton ford and was told that my car was one not recalled for. this. i towed my carhome. i believe ford should help fixthis problem.

I received a recall letter on my car concerning the abs was defected. i contacted a customer service rep after getting the letter to let them know my car is experiencing these issues. sometimes when you go to apply the brake it would go all the way to the floor board and feel as though it accelerates. they told me i would be getting a second letter when the parts were available and to take it to a dealership to be repaired. last night i was driving alone in the car on hwy 72 in corinth ms. i seen the car in front of me give a turn signal to turn right. i went to put on the brake and the brakes did the same thing again. to avoid hitting the person i had to leave the highway which resulted me hitting 3 curbs and finally the car came to a stop in a flower bed at the rib shack restaurant. as i now from the incident i am suffering from lower back pain, shoulder and neck pain. my car was damaged from wreck. driver side front rim and back rim damaged beyond repair, both tires cut, wheel covers damaged driver side of front bumper fell to the ground. a city cop was nice enough to pop it back in place but he said it would not stay because the clips were broken. their was another part a bracket or something broke off from underneath the car. i had to leave my car in corinth ms because it was not driveable. this brake default could had ended my life last night or the innocent lady that was turning in front of me. very thankful to be alive but ford motor company should be reliable for all the damages to my car and get the parts here to replace the abs. i am disappointed with ford motor company. i am to the point i just wish they would buy the car back and salvaged it.

Tl* the contact owns a 2010 ford fusion. the contact stated while driving 10 mph with the daytime running lights engaged, the taillights were not illuminated. there were no warning lights illuminated. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was contacted who referred contact to local dealer. the failure mileage was 120,000.

Tl* the contact calling on behalf of a client who owned a 2010 ford fusion. the contact stated that while the driver was driving and was turning into a parking lot, another vehicle was coming cross way and struck vehicle rear passenger side wheel and the quarter panel. the contact stated that the front passenger air bag deploy but the front driver side air bag failed to deploy. the driver sustained severe head injuries requiring brain surgery and received medical attention. the other driver did not sustain any injuries. a police report was not filed. the vehicle was towed to an independent mechanic for repairs but deemed the vehicle destroyed. a dealer was not contacted. the manufacturer was made aware of the failure and informed that the front driver side air bag should not deploy unless it was suspected a risk of serious injury. the failure mileage was approximately 130,000. *ln*jb

Power steering fails while driving, was on the interstate and it just stopped working. i was able to manually steer vehicle with no power steering, however if this had happened to my wife or daughter they would have lost control, it was not easy. vehicle has been checked out and the rack and pinion with the electronic power steering is bad. i had this replaced at approx 70k miles and the replacement has now failed. obviously there is a design flaw

The car he had sold me was not fix or ready to be sold . he basically scammed me out my money he sold me a lemon car. its drivable yes but its not . the dealer keep saying its alot of work to trade my car in . i told him about everything thats wrong with the car. i had to pay for the back breaks , wheel alignment, new tires and all that together was 1000$. now i still have to fix the axle which is 500 plus my car is smoking cause alot of safety hazards like almost causing car accidents because the smoking from the car is heavy. he also gave me false information about the car . its been 2 recalls and been in a accident. he lied and said he did my registration but he did not and also said the car came with plate and it did not! i cant do payments on the car regular now because the car is basically breaking down. im trying to get my full entire refund back the 500$ down payment plus the $980 back from the payments . i got scammed . the car hesitates alot and when im driving the car starts swerving and also will shake . the breaks squeaky again and i have to keep putting oil in everyday . he told me he took $1000 off of the car because thats the loan that his banking gave me but he did not! my balance on paying for this car been $5400 left for the longest and i been paying for this car like im suppose to , on time . i got the car from kings auto llc

Vehicle does not immediately stop when brake is applied. pedal travels to floor before eventually braking. happens intermittently and without warning. similar to vehicle conduct covered under recall 19s54; however, my vin is not included as part of that recall notice. this has happened numerous times while the vehicle is in motion and on local/state roadways. i believe this issue is a result of the faulty hcu, as with other vehicle model/years similar to mine. ford will not address issue since my vin is not covered under the already-issued safety recall.

I guess it is going to take a family getting killed before anyone does anything about the power steering problems in the 2010 ford fusions... it is a shame... the part numbers for the steering gear are the same from 2010- and up... they did a recall on the 2011 but i guess the lives of the 2010 owners are not important.... i say we start a class action lawsuit against ford and nhtsa for endangering our lives

2010 ford fusion hybrid. i was leaving work. exiting a warehouse down a ramp when i went to break and my breaks failed. problem resolved when i turned the car off and back on. a year later, while driving down the street breaks went out again as i tried to break at a traffic stop at a main intersection. i had the car serviced at ford in march, they found no mechanical problems. a few days ago as i was leaving my house, i reversed to get out of my parking then i went to drive and immediately my breaks went out a third time, this time the abs light, break light, traction lights and "service advancetrac lights came on the dash" every time i was required to use the emergency break to slow and park the car. this is a horrible experience that could have ended taking my life or someone else's. the car is currently at ford in fairfield california where i was just notified the repair cost is $3,400..which i don't have. the diagnostics by ford have been inconsistent. i was notified that there is a recall for this problem for the year and model of my car but when i enter the vin number in your system it says there are no recalls. please help!

Today my daughter was driving to work when several cars in front of her slammed on their brakes to stop. my daughter attempted to stop and stated that she pushed on the pedal hard and it went to the floor. my daughter was unable to stop the vehicle and struck the rear of the vehicle in front of her. this problem has been going on intermittently with this vehicle per other family drivers.

Nhtsa recall#:19v904 is way overdue. initial ford notice said that parts would be available 1st quarter 2020. it's now 3rd quarter 2020. i believe that ford is hoping these older cars "just go away".

When i push on my brakes, it goes all the way down to the floor but don’t brake. it is very scary when i’m not able to stop fast enough when its time.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at an undisclosed speed, the steering wheel jerked and it became difficult to steer the vehicle. the contact pulled over, restarted the vehicle and continued driving to her residence. the vehicle was taken to courtesy ford conyers (1636 dogwood drive conyers, ga 30013, 866-792-2917) to be diagnosed. the contact was informed that the failure was due to a failure with the electronic power steering. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. the failure mileage was 140,000.

Our car has experienced three broken wheel studs to date. a recall has been issued for this safety defect for this model and year of vehicle. the dealer and the manufacturer state our car is not covered for this manufacturing defect because of the vin number. we have paid the dealer for these repairs. but the safety defect is not a defect because of the vin number? the broken wheel studs are aware of the vin number?

Power steering fault code appeared on the dash and the steering wheel was frozen. turning the ignition off and restarting the car returned it to normal mode. we could then drive the car to the montrose ford dealership where the said it need a new electric power steering unit. cost $1800 plus. the car only has 44500 miles and has been very well maintain.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at 35 mph, without warning the vehicle in front slammed on there brake which caused the contact to slam on his brake pedal however, the brake pedal failed to engage properly, extending the braking distance. the contact steered the vehicle to the right to prevent crashing into the vehicle in front. the vehicle was taken to hinder ford, inc (505 s philadelphia blvd, aberdeen, md 21001) where it was diagnosed and it was determined that the anti-lock brakes module was defective and needed to be replaced. the contact referenced nhtsa campaign number: 19v904000 (service brakes, hydraulic) as a possible solution to the failure however, the vin was not included. the manufacturer was not contacted. the failure mileage was approximately 150,000. the vin was not available.

As i drive and have to hit my brakes hard to avoid crashing or hitting someone/object, my brakes will then go to the floor before fully braking again. this has been the case for several months now, where my brakes have not been working properly and results in extended brake pedal travel.

The following alert appears when i start my car: "power steering assist fault". at this point, the steering wheel is locked and too hard to turn. at first, i would turn the car off and back on, and it would be fine. but for the past few weeks, i've been unable to drive the car at all.

I’ve contacted empire ford of abingdon virginia twice by phone: once on august 27th and again on august 28th 2019, and went in person to the dealership on the 25th of september 2019 and physical handed them my vehicle registration to get this recall taken care of. as of yet, july 2020, i have had no help getting my recall fix, and yet, ford continues to flood my mail box with “urgent recall” mail. either this is not an urgent recall or ford motor company does not care about my safety; or maybe the dealership in general does not care about my safety. please advise, or at least get ford motor company to stop the harassing recall mail.thanks

Steering wheel froze while driving on the highway and advance track came on

Tl* the contact owns a 2010 ford fusion. the contact stated that while her son was driving at various speeds, the vehicle loss motive power, sputtered, and stalled without warning. the vehicle was taken to town and country ford located at 7800 e. lloyd expy, evansville, in 47715, to be diagnosed. the contact was informed that the throttle body was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but offered no assistance. the failure mileage was 68,000.

While driving both on city streets and on highway the brakes have failed with the pedal going to the floor and no slowing of the vehicle. after each of these incidents the system rebuilds pressure and functions as it should for a while. the problem has been identified as a faulty valve in the system. this has been reported to ford motor company with no resolution offered. further research shows the company is aware of this problem and has a reference number of 19s54 for the problem but refuses to fix the problem.

The power steering has gone out again after i had it replaced less than 2 years ago. thankfully it went out on start up and not while driving or i might have been in danger.

Dtcs u3000:04, u3000:49 and u2011:49 appeared while putting the vehicle in reverse, and has been intermittent since, causes complete loss of power steering until able to restart the vehicle.

My 2010 fusion is experiencing the sticking abs valve that is covered under nhtsa identifier 19v904 but the production date is outside of the production date range for ford recall # 19s54. i am experiencing the loss of pedal resistance associated with the sticking abs valve but my vehicle is not covered by the recall. the latest instance happened as i turned and slowed as i crossed a railroad track, triggering an abs event. this safety issue is being experienced by many later production dates than covered.

Interior ac blower motor failure. same issue in a previous 2010 ford fusion. air would fluctuate on and off and then will die completely. nothing fixes the issue besides replacing blower motor and resistor.

My power steering went. out on my 2010 ford fusion while i was driveing thru the mountains of west virgina virgina

The vehicle has no power steering or traction control. it is displaying the power steering assist fault and service advance traction control. according to the dealer, the only way to correct the problem is replacing the rack & pinion which is $1400. i've researched a recall on 2011 fusion's with the same problem. why is the 2010 excluded? i do not feel the vehicle is safe to drive, but is the only transportation i have. the fault occurs all the time, sitting, driving, etc.

Sudden power steering failure. started going out while driving 25mph. stopped the car then turned it back on, it had 0 power steering available after that. endangered my 6 month old. same issue as everyone else. power steering goes out, same part recalled in 2011-2013. same part is in my vehicle. please make ford help us with the 1600-2000 cost of replacement. *tr

Power steering electrical failure - whole system needs to be replaced. *tr

I was driving normally in my 2010 ford fusion on highway 31 and came up on a stop light, went to press my brakes and the pedal goes to the floor. this has been the case for the past couple of days, i did my research and found that the 2010 fusion was recalled and the master cylinder needing to be replaced. my car does not qualify for the recall as it wasn’t built in the time frame of getting that recall. i almost ran the red light and thought i wasn’t going to be able to stop in time. i can’t drive my car as it is not safe for the road!

My wife was driving the car and the driver's side door spontaneously opened and upon return would not latch. luckily she was only in the driveway. i looked online and this seems to be a common problem on this car. *tr

Intermittent loss of power steering. power steering fault light comes on and car is almost impossible to steer. very dangerous, my daughter was going around a turn and was barely able to steer to safety! *tr

Tl* the contact owns a 2010 ford fusion. the contact stated that while his wife was driving 60 mph, the vehicle loss power steering assist and became difficult to steer. the contact stated that the service advance trac and traction control warning lights were illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the clock spring and the electronic steering system needed to be replaced. the vehicle was not repaired. zoellner ford-lincoln of beatrice located at 4115 north s 6th st, beatrice, ne 68310, 402-223-2547, was made aware of the failure. the manufacturer was informed of failure. the approximate failure mileage was 86,000.*dt*jb

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving 45 mph, the steering wheel ceased with the power steering assist warning light illuminated. the contact stated he depressed brake pedal to stop the vehicle in the middle of the road. the vehicle was not drivable. the vehicle towed to village ford inc located at 23535 michigan ave, dearborn, mi 48124, (313) 565-3900, where the vehicle was diagnosed and the contact was informed that the rack and pinion assembly needed to be replaced. the vehicle was repaired however, the failure recurred twice. the manufacturer was not informed of the failure. the failure mileage was approximately 78,000.

Power steering assist fault disable power steering. *tr

1.) c/s airbag light is on - local dealership found passenger airbag in b pillar is cause - not related to recently completed recall 19s34 on passenger airbag inflater npa1908055946 per dealership. not sure why the airbag systems in these vehicles are problematic, but the owner should not be responsible for charges for replacement of these problematic parts. possible new recall needed. 2.) recall 15v34 relating to leaking canister purge valve - ford authorized an update to the vehicle powertrain control module calibrations to help prevent pressure cycles in the fuel tank - these calibrations were performed however the purge valve has still failed. the part 9u5z-9c915-h was originally recommended 4 years ago when the recall was issued but the part was unavailable at the time, on special order. vehicle owner requested repair / part replacement repeatedly but was told the part remained unavailable and was not an issue with the re-calibration unless the check engine light appeared. the dealership closed the recall without replacing the part - 6 months later the check engine light came on and the cause is the need for a replacement canister purge valve and the owner is now responsible for the repair/replacement costs. recall should be honored. *tr

Tl* the contact's relative owns a 2010 ford fusion. the contact stated that while his relative was driving at 30 mph, she attempted to make a left turn and the power steering suddenly failed. due to the failure, the contact drove into a ditch as several warning lights appeared on the instrument panel. the air bags did not deploy as a result of the accident. the contact suffered no injuries and the police were not called to the scene of the accident. the contact was able to drive the vehicle home after the failure. the contact called sarchione ford lincoln of alliance (2480 w state st, alliance, oh 44601) where he was informed that there were no recalls on the vehicle. the manufacturer was also notified of the failure and gave the contact the same information as the dealer. the vehicle had yet to be repaired. the failure mileage was approximately 137,000.

The vehicle was taken to a mechanic when the breaks stopped working properly. the mechanic found a problem with the hydraulic control unit with the breaks. the problem matched exactly with recall number 19s54, which was made for the 2010 ford fusion. however, because the vehicle is a 2010 ford fusion hybrid the recall did not apply. since it is the same issue as the original recall, the ford fusion hybrid should be added to the recall list. *tr

Received a letter from ford in january 2020 stating that there was a recall on my 2010 ford fusion. a valve in the hydraulic control unit the of the anti-lock braking may be stuck open. it's been six months and still this has not yet been resolved! not a very comfortable situation to be driving a car that could have a problem with the brakes! a year ago we lost the power steering on my car..almost resulting in an accident...reported this to nhtsa and to ford...never heard back from either...and it cost $1800 to repair...should have been recalled as ford did recall the 2011 and 2012's...but ignored the 2010 with the same problem! i would like to know when this brake issue can be repaired? ford sends a recall letter in january and does not send any updates or information on the recall! *tr

Service power steering now and service advancetrac light came on..never ever had any kind of problem like this before...drove it all around town all day today..got outta car and came back to start it and steering is unmanagenable to drive...i've had no warning signs of anything! my car is in perfect condition..please help me...iam a single mom and cant afford a huge repair ..i don't know what i should do...thank you..[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving steering went out and became very hard to steer off roadway and into parking area , service power steering now /message appeared on dash. *tr

My cars back brakes locked up destroying my back calipers pads and rotors. i was able to get the to the shop and the informed me that the abs module was malfunctioning and caused this damage. with some research i found out that ford issued a recall for this specific problem for every ford fusion up to 07/09 my car was manufactured 10/09 and not included in the recall. this issue is the exact same as what they recalled by my vin was not included. *tr

As i was driving the brakes suddenly stopped working. luckily i was in a parking lot. advanced traction, abs, and check brake lights came on. very dangerous stuff. *tr

Pulled out of parking space, made left turn, went about 50 ft. and car totally died. no battery power at all. no dash lights when key is on, no hazard lights, won't start, no battery power at all. removed battery terminals for a few minutes and replaced. battery power restored, car started and everything worked. no resetting clocks or radio.*dt*jb *tr

Brake pedal goes to the floor with weak braking power. hydraulic control unit seems bad like hundreds of others report. vin does not match the recall for 2010-2013 fusin\mercury cars. it however is same problem. brake pads, flush and check of brake booster tests fine. *tr

Power steering assist fault at random times and may go away when you turn the vehicle off and back on but still comes back randomly out of nowhere. *tr

Brake pedal goes to the floor with weak braking power. it occurs while moving and stationary. brakes do not generate sufficient pressure in system. *tr

Tl* the contact owns a 2010 ford fusion. the contact stated that the brake pedal was depressed and went to the floorboard causing the distance to be extended. no warning lights were illuminated. the vehicle was taken to sunbelt ford of albany (2926 n. slappey blvd, albany, ga 31701), and was diagnosed that the hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in nhtsa campaign number: 19v904000 (service brakes, hydraulic). the failure mileage was approximately 121,773.

Electronic power steering assist failure alert. causing to have no power steering. *tr

For a second time on this car, the drivers side door handle broke. i paid for the repair the first time, but ford says the warranty has expired on this 2nd handle. i wrote to ford and explained that this part is evidently defective ... 2 times the same part broke. they replied they do not have any recall in effect. now i cant lock the car. *tr

Twice in 2 months (march 15, 2020 and may 7, 2020) the power steering assist fault appeared in the message center. both times the message appeared when gear was put in drive or reverse and continued to appear when attempting to backup (reverse) or drive forward on may 7 not only did the fault message appear but the car also cut off. this last incident happened with my mom who is 70+ luckily she was only trying to drive out of the driveway to get onto the road but what if this happened to her or me while driving on a road or the highway ?!?!? *tr

Hcu left front and right rear valves are potentially stuck closed. my mechanic attempted and failed the abs service bleed procedure. verified pressure output from master cylinder (brand new) to abs hcu. monitored max input pressure within spec at abs pressure transducer. mechanic suspects hcu fault likely related to recent recall. i called ford and while it matched the description of the mentioned recall, my vin number did not qualify. was told to have the maintenance performed and keep receipt for potential reimbursement in the future.

Power steering assist fault light came on and my vehicle wheel locked up and will not move in any direction. my vehicle was stationary in parked position. *tr

When temperature drops to less than 35 degrees fahrenheit outside rear breaks get stuck and pedal falls to the floor causing car not to stop. had rear calipers replaced to correct the problem and found out that it is the abs valve body. also saw other reports and that a recall was being issued only to find that my car was not included. i love this car it has had other recalls and problems but has otherwise been very reliable and ford has fixed just about all the issues it has had except this. *tr

My family financed our 2010 fusion sel in september of 2011, was certified used with 7,900 miles, purchased with extended warranty as well. my mom and my sister drove the car for about 7 years, they loved it and had no issues with it. they passed it down to me in 2018 when i got my license, my mother told me how to take care of our cars and what not to do, we don't abuse our vehicles. the first major issue was the throttle body that completely went out after accelerating from a green light it felt like my transmission was going to fall out of my car, with the rpm jumping up and down, shifted horribly. i then drove my possessed car to the nearest dealer, the throttle body was replaced the same day in may of 2018 under warranty and worked fine ever since (sometimes). they said this is a common issue. extremely leaky 17' rims causing multiple mornings where i woke up to a flat tire. ford said nothing they can do even though it's the same stock rims since we've bought it (same problems even with new tires). tire pressure sensor fault that's been faulty since 2018 especially in the cold, took it to the dealership and they claimed they fix it, but they didn't. and now i feel like my steering is going out, i sometimes lose power whenever i turn left, the orange stabilitrak/stability lights up on my dash and is a little rough, in april of 2020 i turned into my driveway turning left, my engine completely stalled, if i wouldn't have straightened out my steering i would have completely hit the corner of my porch. i'm afraid to drive this car on the freeway, both engine and steering issues? dealer says it's normal and that it's fine. right.. not what carcomplaints.com says i'm 18 about to graduate and go to college in september, i currently have no job due to the quarantine, and might have to consider purchasing a new fusion before my current car injures/kills me. *tr

I took my car to griffin ford in tifton ga for the air bags recall and the fuel tank recall. they fixed the air bags but said nothing was wrong with the fuel recall. but i explained to them that the car will burst gas out while pumping and gas leak under the car. they said nothing was wrong with it. i took it the ford place in turner county and they said it was the canister valve solenoid. but they said it was a recall on it. i’m confused now i got to buy one and pay to have it replaced.

Tl* the contact owns a 2010 ford fusion. the contact stated that the lug nuts were difficult to remove from the vehicle while attempting to change tires on the vehicle. the contact stated that the failure was due to the two-piece lug nut fusing together. additionally, while driving, the outer shell of the lug nuts detached. the contact stated that the braking distance was also extended while depressing the brake pedal. independence ford located at 3101 columbia blvd, bloomsburg pa, 17815 and manufacturer were notified of the failure however, no assistance was offered. the vehicle was not diagnosed nor repaired. the failure mileage was 115,000. *bf*jb

Dash panel indicated door ajar, emergency and other brakes were engaged, tire pressure low, interior lights came on, blinkers no longer work. this all happened suddenly while driving down a flat street, 25 mph, weather was 65 degrees, dry weather, during the day. *tr

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the braking distance was extended. there was no warning light illuminated. the vehicle was taken to an independent mechanic to be inspected. the contact was informed that the vehicle was unsafe and should not be driven. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer was notified of the failure. the failure mileage was 119,000.

The power steering on my car no longer works. the vehicle information center screen reads "power steering assist fault" and then a yellow light illuminates for "service advancetrac". my car has been in good working condition, well maintained, and reliable up until this happened. ford motor company has recalled my year, make, and model for steering issues, but my vin was not assigned therefore ford will not repair my car. i believe this is an error.

Service advance trac warning message came on dash. power steering assist also came on dash message. i could not steer vehicle. i could barily get it back into my garage. fusion put in reverse lights came on as i moved backward. steering locked up believe it is electronic steering module

Vehicle displays a power steering assist warning error and then the steering becomes very hard to maneuver. vehicle was running, sometimes stationary, sometimes on a city street while turning. other ford fusions have had a recall but ford customer service tells me this vehicle is not included in the recall. since it is a safety issue, i think it should be included in the recall.

Backing out of parking space, the steering locks up and the "power steering assist" warning appears on the dash....can't control vehicle when this happens..it seems as though the steering is "locked up"....have to turn off ignition and restart.... this has happened multiple times.

Electronic power steering assist failure faulty engineering and failure to acknowledge the problem as a manufacturer for all models affected not just certain vins the car is one of the vins not recalled for the issue but has the stated issue like the other vehicles recalled, fully grown healthy man cant even move the steering wheel.fird says it is not under recall the entire power steering rack has been replaced and still has no power steering

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at a low speed and attempting to make a left turn, the steering ceased with an oncoming vehicle approaching. the contact avoided a collision while using extra effort to steer the vehicle. the contact drove the vehicle at 4-5 mph to an independent mechanic to have the vehicle diagnosed however, the diagnosis was incomplete. the vehicle was then taken to a second independent mechanic to be diagnosed. the contact was informed that the steering angle sensor and power steering failed and needed to be replaced. the vehicle was not repaired. jim click ford of sahuarita & green valley (1030 w duval rd, green valley, az 85614) was contacted and informed of the failure. the manufacturer was notified of the failure. the failure mileage was 97,000. *dt*dt *js*jb

When turning on the vehicle a power steering assist fault will display a crossed the dash. when this happens power steering is lost and makes difficult driving conditions. sometimes turns off when restarting the vehicle sometimes doesn’t turn off for a couple times.

Tl* the contact owns a 2010 ford fusion. the contact stated that while reversing down the driveway, the brake pedal was depressed and went to the floorboard. the contact pumped the brake pedal several times to stop the vehicle. the contact stated that there was no warning light illuminated. the vehicle was taken to rich ford (8601 lomas blvd ne, albuquerque, nm 87112), to be diagnosed. the contact was informed that the hydraulic control unit needed to be replaced. the contact associated the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.

Tl* the contact owns a 2010 ford fusion. the contact stated that at start-up, the power steering assist and the service advance track warning lights illuminated. the vehicle was taken to tasca ford (250 webster square rd, berlin, ct 06037) to be diagnosed. the contact was informed that the electronic steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 57,026. * bf*jb

The power steering went out in my 2010 ford fusion the third day i had it. yes it was a used vehicle. the steering wheel is very hard to turn(stiff). i seen there was a recall but it wasn’t for my vehicle but i have seen how many people have complained about the same issue and nothing is being done! i have seen things all the way back from 2016 about the power steering being faulty and no one will do anything. but when innocent people and children die due to this are you going to feel bad!

Request to add vin # to nhtsa campaign id#: 19v904000. brake pedal always went down more than normal. in june 2018, had rear brake pads, caliper and rotors replaced. october 2018, had front rotors replaced, march 2020 had rear brake, calipers and rotors replaced again. mechanic bled the brakes and could not establish hydraulic pressure, but tested and there were no leaks. mechanic said this vehicle should be on the recall list because there is no reason for the brakes to be replaced this often, the fluid is not getting where it needs to be. vehicle is currently at the ford service and they want me to pay for them to bleed the brakes when i just had a mechanic do it. my mechanic called them to explain, but since the vin # is not on the recall, they are not handling this issue professionally. it is the valves within the hbs hydraulic control unit that is prohibiting the valves from closing properly which is why my mechanic could not pressurize the brake fluid in the system. the pedal goes all the way to the ground; the car was towed to the dealership. therefore, i respectfully request this vin# be added to this recall so repairs can be made. they will need to bleed the brakes anyway after replacing the valves in the hcu. this car is not driven every day, and sat in the garage most of the time from 2018 to march 2020. i do have receipts with descriptions of work done. this is a school car and i don’t want to risk my child being in an accident because of this. thank you for your consideration and i would appreciate a timely response.

The power steering assist and the trac has stopped working. car is very difficult to steer.

The ev system is no longer working. the hybrid battery is healthy and the owners manual states it is expected to last the lifetime of the vehicle. many others have noted this issue as the battery "aging out" as programmed by ford. a suggested remedy is to reset the battery to age >0;<10. without this reset, the hybrid runs on only the gas motor. at times, this delays acceleration both forwards and backwards as the gas motor (ice) starts back up after stop. this hesitation can easily cause a wreck when pulling into traffic from a stop.

Intermittently shows brake/advanced traction failure. brake pedal must be pushed very hard when it is needed. the vehicle has been to the dealer several times but the problem persists. sometimes the failures are several months apart and usually go away after one or two restarts. today the problem happened again but i am unable to clear it by restarting the car. the car will now have to go to the dealer once more. i am not blaming the dealer as they have done what they can. ford has been aware of this problem for a long time. this very dangerous condition should have been re paired by now. today's problem happened when driving about 20 mph on a city st. in the past it mostly happened when starting the vehicle after it had been parked.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at 60 mph, the brake pedal was depressed but the pedal failed without warning. the contact used the parking brake and pull the vehicle off to the side of the road. the vehicle was towed to an independent mechanic. the mechanic diagnosed the vehicle with a defective hydraulic control unit. the vehicle was then towed to sunbelt ford of albany located at (2926 n slappey blvd, albany, ga 31701) where the vehicle was diagnosed failure was confirmed. the contact was then given an estimate for the repair. the contact linked the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 121,000.

I bought the car used and the power steering went out by the third day and there was a recall on the power steering and this is very dangerous i have a two year old who is in the car with me as well which is not safe. i have seen many people since 2016 with the same issue i have a it is very pricey to fix. why is there no recall on the 2010 but it’s one for 2011 and up!

I have a ford fusion 2010 we purchased last year and apparently it had throttle issues that we covered a few years ago our car is starting to act up with this to where last week i could have died on a major highway in pa cause i lost engine power and your company is refusing to fix the problem if something happens to me or my family i will sue ford because your company is refusing to help fix my car because it's past the 10 years or 150,000 it should not matter. i know it's the throttle cause both the engine light and the wrench will come on and it shakes bad please i want this fixed by ford at no charge

The power steering has gone in my car, i have been looking into this for about six months now and realized that there are recalls for the year prior to in the year after my make up model for the same issues why has my vehicle not then issued a recall for this problem .

While driving on i85 in atlanta at highway speeds the vehicles ahead of me will brake suddenly causing me to jam my brakes all the way to the floor. instead of stopping or slowing the vehicle, it continues to go forward and i almost rear end the car ahead of me. i replaced the master cylinder and all four rotors, brakes and calipers. all to no effect. at slow speeds it will pull to one side during braking or feel as if it is grabbing one side then the other instead of a single smooth pressure. at higher speeds you have to double pump to get the brakes to engage with any firmness. there is a abs control unit recall on this vehicle 19v904000 but is for plant specific vehicles. this recall needs to be expanded to all 2010 ford fusions.im going to pay to have this fixed and hope the recall is expanded. as it is, it sits in my yard because we are too afraid to drive it.

I was driving on the freeway when the brake light came on my dash then began to blink. i started to pull to the side of the freeway when i noticed my brakes were not working, i coasted to a stop and called triple a. the car was towed to a repair shop where i was told there was nothing wrong with the brakes. i drove the car out of the repair shop and when i came to the first stop sign again it felt like i had no brakes. i was only going about 15 mph so i was able to stop the car by pushing extremely hard down on the brake pedal and using the aid of my emergency brake. i returned the car to the repair shop and after 2 days they informed me that the car had a problem that only the dealership can fix. the car needed the brake system software updated because of a glitch resulting in the brake hydraulic control unit to get stuck open or react slowly.

Car accelleration is sluggish/weak after car comes to complete stop. poses real danger when entering traffic, especially left turns with oncoming traffic. problem has been reported by several others. cause is design defect in vehicle/battery age counter in car's computer. only allows for one digit. causes battery to stop working properly after car reaches 10 years of age. my car was purchased in aoril 2010. had local auto shop reset counter to "0". (car has only 77,000 miles) now functions as intended. copy of repair invoice attached. i will send copy to ford motor company rquesting reimbursement after filing report here.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 5 mph, the brake pedal was depressed and went to the floorboard. no warning indicators illuminated. the contact also stated that the failure occurred every day for six months. the vehicle was taken to an unknown dealer. the vin was checked against recalls however, a diagnostic test was not performed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.

Tl* the contact owns a 2010 ford fusion. contact stated that while driving at 40 mph, another vehicle pulled out in front of the contact causing the contact to slam on his brakes and crash into the other vehicle’s driver side door. the contact stated that the driver’s front air bag failed to deploy causing the contact to hit the steering wheel with his chest. the contact was transported to the hospital by ambulance as he sustained bruising to the chest and had difficulty breathing. the other vehicle occupant injuries were unknown. a police report was failed. the police towed the vehicle to a tow lot. the vehicle was awaiting inspection by the insurance company. the dealer don hinds ford (12875 ford dr. fishers, in 46038) was contacted and made aware of the issues but no further assistance was offered. the manufacturer was not made aware of the failure. the failure mileage was approximately 62,000.

March 29th 2020 i went to leave my home, started my car and had no power steering. advance track came on and so is the power steering assist. i'm so grateful my kids werent in the car. i'd like to know why this isnt being recalled as many others are experiencing on the 2010 as well. not just 2011 2012. step it up ford.

When i started my car the other morning the power steering assist fault message came on. no power steering. have read reports of a recall for this? when i searched my car by vin number it did not show as a recall. is there a recall on this issue or not?

I bought a 2010 ford fusion automatic transmission, 105000 miles. after 4 months, noticed a transmission fluid leak from drivers side. mechanic replaced the seal and left cv shaft. i paid $580 for the repair. car broke down after driving 3 miles after repair. had to tow back to the shop. they changed the seal again but i noticed the oil leak again. few days later it got worst and now i have been told that the axcel, seal and bushing needs to be replaced. the cost of the repair is now $600. i read in a lot of forums that this is a common issue with ford fusions. i wish i had known about this issue earlier. would have never bought ford fusion.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at various speeds, the vehicle brake pedal was spongey when depressed. the contact stated that the braking distance was extended. the vehicle was taken to anderson ford (2207 north belt hwy, st. joseph mo), to be diagnosed. the contact was informed that the abs module and hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but no assistance was offered. the contact was informed that the vehicle was not included in the nhtsa campaign number: 19v904000 (service brakes). the failure mileage was 257,000.

“power steering assist fault” this showed up on my screen as i was driving and then it slowed me down to a complete stop. then after a few weeks my power steering wheel went out and now it says “service power steering now”

My service advancetrac message came up on my display while i was driving. then as i was leaving ehere i was i started my car and the service power steering now came up on my display, it also had a tire pressure sensor fault message. i lost all power steering and it won't reset. i have unhooked the battery terminals, taken it and had all the codes reset. the dash was clear for about 5 minutes but i still had no power steering. there was a recall for 2011 and 2012 for the exact same issues im having.

The first time 27 feb i had just finished filling up with gas and went to start the car and exit. alarm sounded and power steering fail on the dashboard. car hard to turn. turned of car restarted and has fine. 2nd time 4 march 1830 started car to drive and steering locked up and alarm sounded

Perceived loss of brakes as noted in tsb-09-22-11. dealer says no recall exists for this car but the problem occurring. brake system warning lights came on and brake pedal went noticably closer to the floor when depressed

My vehicle experianced an abs event a couple of months while driving on a lightly snow covered road. since the event the brake pedal requires extra effort to stop the vehicle, ultimately ending with the brake pedal being depressed to the floor board. my vehicle is exhibiting identical symptoms outlined in ford's recall 19s54, however after speaking with customer service i was informed that my vehicle production date of may 2010 is not included in their recall. being that this issue affects other 2006-2010 ford fusion vehicles i feel that my vehicle should be covered under the above mentioned recall. (19s54) my local mechanic inspected the brake system today and came to the same conclusion, that the issue is likely being caused by a defect within the abs valve unit.

The power steering locked up and would not let me drive the car. thank goodness i was not driving. the car is at the dealer and it will cost more than $1700 to fix. i see there are recalls because of this and i want to know why mine is not recalled? i am a single mom and a caregiver and don't make much money. i can't afford this. the vehicle was stationary when this happened and i had to leave it at my school until i could get it towed.

After a throttle body replacement , my power steering rack went out now its very hard to turn

Upon 9 years of age my 2010 ford fusion hybrid (any many others) no longer functions as a hybrid vehicle and will only use the internal combustion engine. this causes a safety concern due to the fact that the ev motor is supposed to kick in from a stop upon acceleration. this causes a significant delay in acceleration while it tries to use the ev motor but cannot due to this limitation. while at roundabouts or when making left hand turns this is a significant safety issue. ford has done nothing to address this or even acknowledge the fact that this issue exists.

Car displays warning of "power steering assist fault" and car looses ability to steer. this happens when the car is both stationary and moving. this is a safety issue. this will cause me to wreck with my children in the car.

Had the rear brakes replaced at tires plus due to brake fluid leaking. they flushed the brake system and now we are getting an abs hcu (hydraulic control unit) code and the valves are not closing properly. when i googled this issue, it appears ford recalled approximately 600,000 vehicles which included the 2010 ford fusion, however my vehicle was not included in the recall. this issue is causing the brake pedal to not engage. my son brought the car into a tires plus in duluth, mn due to the issue when he's driving.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 10 mph, the ?power steering assist fault " illuminated on the message center and the steering wheel became hard to maneuver. the contact pulled over to the side of the road and turned the vehicle off. the vehicle was restarted and drove normal. the contact mentioned that the failure occurred on another occasion which revering from a driveway. the vehicle was taken to the dealer waconia ford, 235 minnesota 5, waconia, mn 55387, they determined that the steering control module had to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 190,000. *dt consumer stated ford had announced a recall for steering issues on 2011-2013 models but not 2010 fusion models.*jb

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle was shifted into reverse and the steering ceased with the service advance track warning light illuminated. the vehicle was taken to carriage ford, inc. (908 e lewis and clark pkwy, clarksville, in 47129) where the contact was informed that the vehicle was not subjected to a recall. the vehicle was not repaired. the vehicle was then taken to vehicle to tri-county ford located at (4032 commerce pkwy, la grange, ky 40031), where the dealer contacted the manufacturer on behalf of the contact. the manufacturer agreed to assist financially to have the vehicle repaired. the vehicle was repaired. the approximate failure mileage was 120,000.

Tl* the contact owns a 2010 ford fusion. the contact called on behalf of her daughter the drive, whom was attempting to park the vehicle and while the brake pedal was depressed the vehicle suddenly surged forward. the vehicle ended up crashing into the side of a restaurant building. the contact stated her daughter had head, neck, and back injuries but did not immediately go to the hospital until the next day. a police report was filed and the vehicle was towed to a private lot to be investigated for problems with the brakes. the insurance company had not been contacted yet. the vehicle was bought at an auto auction so the dealer and manufacturer had not been contacted. the failure mileage was 144,811.

I recently purchased this car from a private party. there is a power steering assist fault displaying on the screen and i have absolutely no power steering. the previous owner informed me of the issue before i purchased the vehicle. and after reading that there was a recall for this issue but not for my model year i would like to know why. any information is appreciated

While driving i intermittently lose power steering. before i could shut the car down and it’ll reset but now it won’t even do that. i’m scared if my wife drives it and it fails and could cause a fatal accident.

From 6/2019 until 1/2020, intermittent and significant brake pedal travel would occur after an abs event, such as loss of traction due to rough road (e.g. gravel, pot-hole). this would happen while braking at highway speeds or coming to a stop in the city. braking was severely reduced after event with gradual improvement after pumping the brake pedal. during a snowstorm in 1/2020, frequent abs events occurred due to loss of traction, and the issue transitioned from being intermittent to constant. excessive brake pedal travel was constant at all speeds (in park, city, highway) and the issue was diagnosed by dealer as a failure of the abs hydraulic control unit (hcu). dealer recommended replacement of hcu and flush of brake fluid with replacement of dot4 fluid at vehicle owner’s expense. this issue, with the same repair plan, was found by the vehicle owner to be addressed under a recall for 2006-2010 model year ford fusions (19s54); however, the vehicle owner’s 2010 ford fusion was not included in this recall. from the owner’s experience, it is clear that the issue addressed in the recent recall must be expanded to include more vehicles, such as the owner’s vehicle

My fusion intermittently loses its electric assist steering. all of a sudden, i have to really struggle to control vehicle as the power assist just stops working. i pull over, shut off the car and its power assist returns. do not know if turning off the car has anything to do with it.

I’m on my way home from work and out of no where my steering wheel tightened up, then a warning noise went off and a message came on in the message screen. the message read “service power steering now”. it was very difficult maneuvering through traffic with that issue, it was getting tighter, and by me being a female i’m blessed that i made it home. my car was driving perfectly, no ticking noise while turning or anything. i received no warning or anything, usually my car will warn me before the issue gets worse; for instance my oil life, or my tire pressure. i keep a checkup on my car and no issues was detected. i googled the situation and seen numerous individuals saying they had the same issue with the model of car that i possess. i was wondering if there was a recall that i got skipped over on?

The power steering assist fault light came on and vehicle could not be controlled. we were in a store parking lot and going slow out of a parking spot so there was no damage. if this happened on the road doing 35 mph things could have been very different. .

Power steering goes out for no reason. in motion. happened once while pulling into a parking spot. another time 15 - 20 mph. what if this happens at higher speeds? dealership wants more than $100 to look at it? more than $1400 to replace? there should be a recall. called ford motor company customer service to look for some recourse and i was read a standard document about it being the customers responsibility.

Tl* the contact owns a 2010 ford fusion hybrid. the contact stated while driving at 30 mph, the abs warning light and brake failure warning light illuminated while attempting to depress the brake pedal. the vehicle was taken to (galpin ford located at 15505 roscoe blvd, north hills, ca 91343) but was not diagnosed due to the cost. the vehicle was not repaired. the vehicle was not subjected to nhtsa campaign number: 19v904000 (service brakes, hydraulic). the manufacturer was informed of the failure. the approximate failure mileage was 30,000. consumer states that failure has occurred on several occasions. on each occassion the abs warning light and brake failure warning light illuminated. consumer says that after turning the vehicle off the warning lights go off and then brakes work again. *dl

Lost power steering assist while driving in a parking lot. the message center displayed "power steering system fault". instantaneous loss of power steering while driving is extremely dangerous. i was lucky enough to be traveling at a low speed in a parking lot. i seriously hope ford will issue a recall and repair our vehicles.

My power steering has now failed twice while the car was in motion. both times i had to turn off my car and turn it back on to get the power steering to work again. both times, it happened on a city street while i was making a turn.

This is a common issue in 2010 fusions as you can find lots of similar experiences. while heading towards an exit on the highway going 70mph, the steering suddenly lost all power steering. two warnings appeared on the display saying "service advancetrac" and "power steer assist failure." everything returns to normal after restarting the car and it happens once again at random.

Withing driving less than 5 minutes, the brakes became non-responsive. after several attempts and pressing on the break pedal harder, we were able to get the vehicle to finally come to a stop. we were driving less than 40 mph. we had to depress the brake pedal to the floorboard to get the car to slow down. it was terrifying. heard there was a recall, but when contacting ford they just gave me a case number & hasn't reached out to me since even though my issue was recent & the recall was recent. after this horrendous customer service and lack of response, this will be my last ford. the repairs cost us over almost 2k.

Power steering went out and it says service advancetrac system & ser ice power steering

The vehicle has a soft brake pedal for approximately the last 18 months and further brake travel is required to get the same or similar braking performance, often to the floor. occasionally, this becomes concerning when coming to a stop light or stop sign as the vehicle does not seem to always slow or stop consistently. additionally, a problem occurs when the vehicle has been sitting for a few hours, such as overnight or after work. when first applying the brakes, there is almost no braking that happens. this is at slow speeds, 1-5 mph. example, approximately weekly, when backing out of a parking space the vehicle will continue to roll a few feet (3-5 feet) even when the brake pedal is depressed all the way to the floor. this is at very slow speeds, definitely under 5 mph. at those speeds the vehicle should stop immediately. this has resulted in nearly backing into vehicles. the vehicle was taken a ford dealer to diagnose the issue. the dealer stated a hydraulic control unit in the braking system was stuck and would need to be replaced. this diagnosis is very similar, if not the same as nhsta campaign 19v904000 and ford recall 19s54. however, my vehicle is not considered part of that recall due to date of manufacture. since the problems seem to be the same, please urge ford to expand the recall to include all affected vehicles for this safety issue.

Steering power assist failure when starting the car, putting the transmission into reverse and begin backing the car out, the steering power assist failure notification displays and the vehicles steering is disabled. although currently occuring only when backing up, i consider this car as unsafe as it seems it could just as easily occur when on the freeway

Driving home from cocoa beach on the highway(80 miles) got about half way home and i got the message service power steering now and service advanced trac. continued driving with power steering till i shut the vehicle off. it comes and goes but at some points it feels as if my steering locked up and becomes very scary. cost of replacement is over 700+ so i guess until we get hurt or end up dead ford won’t do a thing. my lawyers are informed and ready to pounce.

Steering fault message on display screen when warm starting car. could not move the steering wheel left or right with engine running. turned off car. let it set 4 45 min and then restarted. message again flashed but went away, drove car immediately to dealer. see attached.

It has been discovered that in many if not all fmc 4 door sedan hybrids with the 2.5 liter engine and nickle metal hydride batteries, oem software starts to drastically reduce electric vehicle operation sometime after the hybrid warranty expires. the effect of this is the car's acceleration and fuel efficiency is drastically reduced and automatic periodic battery re-conditioning ceases. the car essentially ceases to function as a hybrid and the engine runs all the time except when at a standstill. up to 70,000 vehicles may be affected. it has been found that this id controlled by a battery age feature in the software. resetting this age to any lower value restores completely normal hybrid behavior and performance. fmc has refused to do this instead quoting battery replacement for $8,000 as the solution. d.o. e. tests many years ago showed robust performance of the battery out to 160,000 miles in accelerated testing. the fix is a ten minute software battery age change that fmc refuses to do. the reduced acceleration is a safety issue as the atkinson cycle engine was not designed to be unassisted by the battery and has very slow power acceleration without it.

When putting car into reverse or into drive the power steering fault message pops up and the wheel locks and there is no control of the vehicle. it’s scary because what happens if i’m on the road driving and it happens. it’s happened to me at least 6 times in the last 2 months

My 2010 ford fusion's brakes suddenly went soft while i was driving in august 2019. additional brake pedal travel was required to stop the car, so i had to leave large spaces between my car and other cars in order to have enough stopping distance. i brought the car to my local mechanic, who had to flush the brake system and install a new hcu. the repairs cost over $1400. in december 2019, a recall went out for 2010 ford fusions for this exact same issue. i contacted ford to find out if i could get reimbursed for the repairs. ford informed me that my particular 2010 ford fusion is not covered in this recall, because it is only covering ford fusions built between february 2009 and july 16, 2009. they said that my ford was built on july 22, 2009 (6 days after the recall cut-off date), and is therefore not eligible for the recall, even though it had the exact same issue as described in the recall and the mechanic had to make the exact same repair that is prescribed in the recall. nhtsa, i have looked through other customer complains and have found multiple people who have had this same issue, and who have been told by ford that their car is not covered for the recall because it falls outside that very specific date range. i urge you to expand the date range for this recall. this is an issue that happens suddenly, while the vehicle is in motion, and impairs vehicle stopping distance significantly. it has happened already to many people, not only those who had ford fusions built between the specific recall date range, and it will continue to happen unless people are notified of the recall and encouraged to bring their cars in to repair this issue. malfunctioning brakes can cause serious accidents. please note the urgency of this issue and work with ford to expand the recall dates.

Was driving out of a parking lot and tried to brake. suddenly my brake light, abs light, and service advancetrac lights come on the dash. the pedal goes all the way to the floor and my car is not stopping. to avoid getting t boned i have to pull the emergency brake. brought the car to get fixed and my abs/ hcu unit failed. the cost to repair was crazy high. looked it up and ford is currently doing a recall for 2006-2010 ford fusions for the exact same reason my brakes failed. they are not including hybrids in this recall for some reason. i would highly encourage ford to include hybrids in the recall as clearly it doesn’t matter if it is a hybrid or not. ford fusions from 2006-2010 are having this issue and it could have happened to me on the highway. would have been fatal at that point because with no brakes going 65 mph, not good!

Driving down the road and the service power steering came on and lost power steering in the car as well as the service traction control light came on.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 30 mph while making a left turn the power steering suddenly failed causing the driving to lose control of the steering which caused the wheel to make contact with the curb. after the failure the message "service power steering immediately" had displayed. the manufacturer(cas-25482608) was notified of the failure and the contact was advised to take the vehicle to the local dealer. the vehicle was taken to the local dealer don hinds ford(12610 ford dr. fishers in) who diagnosed that the power steering assembly had failed and needed to be replaced. the vehicle was not repaired. the failure mileage was 125,000.

Tl* the contact owns a 2010 ford fusion. the contact stated while her daughter was starting the ignition, the steering wheel ceased. the contact stated the power steering failure warning message illuminated. the driver was able to turn off and on the ignition and was able to drive to a local dealer (coccia ford lincoln inc located at 577 e main st, wilkes-barre, pa 18702) where it was diagnosed with needing the power steering rate to be replaced. the vehicle was repaired. the manufacturer had not been informed of failure. the failure mileage was 56,000.

Electronic power steering suddenly failed, error message displayed: "power steering assist fault; service advancetrac". failure occurred at low speed, shortly after startup.

Brakes failed , brake pedal goes all the way to the floor no pressure to stop the my vehicle had to use emergency break to stop it had to call tow truck to bring it to halliburton auto clinic to see what was going on with the breaking and it checked out to be abs hydraulic control unit. the mechanic asked did i want it fixed i told him yeah because it couldn't be driven and its my only transportation . so they fixed it after paying for service i got a letter about the recall .i called ford to see what to do about a reimbursement they say i have to wait for the 2nd letter

The power steering service came on . on the dash an now the car won't steer steers really hard this is a safety hazard need to be recalled on this car

My car is doing exactly what the current recall is for, but the dealership said my car isn't under recall. i am having to press my brakes much harder in order for the braking to engage. i was driving to and from work and had to press my brakes all the way down before it would start to eventually slow down.

Service power steering light came on as i was driving home. the next morning i turned on the car and it said service power steering now. have seen that i am one of the many people having this issue. should be recalled and fixed not just the 2011 which is just one year newer.

Excess brake pedal travel to stop. appears to be an issue with the brake abs module and not the brake master cylinder.

After pumping gas in the vehicle, the engine does not turn on. the engine chokes and turns directly to battery mode. you must floor the gas pedal 3 to 4 different times in order for the vehicle to start. must sit and wait about 5 minutes for the idleing to stop before putting car into drive mode.

The steering when you make a left or right turn it will not come back to allow you to go strait and become very still and unable to go forward.

Tl* the contact owns a 2010 ford fusion. while driving at various speeds the brake pedal was applied however was slow to respond and failed to stop. the brake warning light was illuminated. the vehicle was towed to palmetto ford lincoln 1625 savannah hwy, charleston, sc 29407 (843) 571-3673, where it was diagnosed that the hydraulic control unit needed to be replaced. the vehicle was repaired however the failure recurred. the vehicle was towed to. jones ford 5757 rivers ave, north charleston, sc 29406 843) 744-3311 where it was diagnosed that the master cylinder, rear brakes, fluid flush and power booster needed to be replaced. the vehicle was repaired however failure recurred. the vehicle was taken to bonnell motors inc 353 cambridge st, winchester, ma 01890 (781) 729-9700 where it was diagnosed that the electronic control unit needed to be replaced. the vehicle was not repaired. the contact stated that the failure was similar to nhtsa campaign number: 19v904000 service brakes, hydraulic. the manufacturer was contacted but no further assistance was provided. the failure mileage was 84,000. the vin was invalid.

I took my car to sheehy ford of marlow heights for the airbag recall repair. upon picking the car up after it was "fixed", there are now 3 lights on my dash that were not previously there. these lights are the airbag light, the stability control light, and the service wrench. the dealership will not cooperate as far as fixing this.

When operating my vehicle it makes audible breaking sounds. when coming to a stop you can hear the screeching of brakes. it was light, but it seem's like it's getting louder though. this happens when driving in town on the streets.

Driver side door handle will not unlock from inside car; can only open driver's door from outside

My 2010 ford fusion sel has lost all power steering due to a failure in the electronic rack and pinion. i started my vehicle and received two warnings on the information screen in the cluster: power steering assist fault, and service advancetrac. i’ve done research and have been to multiple ford dealerships, and have been told there is nothing they can do other than charge me over two thousand dollars to have my vehicle fixed. yet, the 2011 and 2012 model years had a full recall of the part at no cost. this is unacceptable on ford’s behalf and extremely unsafe due to the fact that with the power steering being out, the stability control is also disabled. yes, my vehicle is drive-able but it is definitely not safe and extremely difficult to maneuver at slower speeds. it’s an accident and lawsuit waiting to happen, and i do not want to be the unfortunate one to go through such a thing. this needs to be recalled as soon as possible, before any lives are lost or preventable accidents occur.

The electric power steering stopped working in august 2014 while i was driving the vehicle. self test showed codes c1277, u3003, b1c83, b10af, p0606b, c100b. i had to pay to have it replaced at the ford dealership. my vin was not included in the ford fusion power steering recall of about 2014 or 2015 even though i had the same symptoms and failure described in this recall.

Service power steering now is displayed. can’t move my steering wheel.

Replaced recalled airbag will not work per dealer due to defect during recalled airbag installing. new airbag will not deploy during an accident driver door handle can only be opened if window is left down and door handle is pulled from the outside

Tl* the contact owns a 2010 ford fusion. the contact stated that the electronic power steering failed when the vehicle was reversed into the driveway. the vehicle was taken to chenoweth ford inc dealer, (1564 e pike st, clarksburg, wv 26301) and was diagnosed that the power steering rack needed to be replaced. the vehicle was not repair due to the repair cost. the manufacturer was made aware of the failure. the failure mileage was approximately 153,701.

My 2010 ford fusion hybrid has lost all steering three times over the past two months. after bringing in for service, the mechanics have found nothing at issue other than needing to reset the computer as it is all sealed electronics. this occurred again twice within two days and with the same responses from the mechanic. i am concerned as the incident today occurred while turning into traffic, which almost caused a head on collision. this occurred while i was in motion, turning onto a city street. from additional research online, have found significant complaints from other 2010 ford fusion hybrid owners as well, but have not had any notices by ford to resolve this safety issue

Tl* the contact owns a 2010 ford fusion. the contact stated that upon purchasing the vehicle from roush ford 5575 keim cir, columbus, oh 43228, several lug bolts used to secure the front wheels on the driver and passenger of the vehicle fractured without warning. the vehicle was taken back to the same dealer and was repaired however, the failure recurred. the vehicle was also taken to several independent mechanic for similar failures. the manufacturer had been notified of the failure and offered no assistance. the vehicle not repaired. the failure mileage was 18,900. *ln

My power steering when out in a curve. no warning at all!! i had my mother and my 2 year old daughter in the car at the time. i slid off the road and messed up my car and hurt me and my mother. my daughter thank god was not hurt thanks to her car seat. ford told me this was my problem! why is this car not recalled for this problem?

Tl* the contact owns a 2010 ford fusion. the contact stated that the rear driver side door handle was inoperable. the contact stated that the door handles were replaced by ford of monroeville, 3696 william penn. hwy, monroeville, pa 15146 n four separate occasions. the vehicle was not repaired again. the manufacturer was notified of the failure. the approximate failure mileage was 104,479.

Tl* the contact owns a 2010 ford fusion. the contact stated that while driving at an unknown speed, the brake pedal went to the floor. there was no warning. the vehicle was taken to an independent mechanic who diagnosed that the master cylinder needed to be replaced. the vehicle was taken to the conway heaton inc dealer (502-348-3929, located at 810 n 3rd st, bardstown, ky 40004) where it was diagnosed that the vehicle had no brakes. the technician replaced the master cylinder and the hydraulic control unit. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 154,493.

Power steering assist failure message appeared in gauge console and power steering went out while driving. the issue was not isolated to driving any speed as it would go out at high and low speeds as well as when attempting to pull in or back out of a parking spot. for awhile it would clear by pulling over and powering car off then back on. the message now stays on always and steering car is vey difficult. now it also says an issue with advancetrack as well. my mechanic has told me i need new rack and pinion, tie rods, and an alignment to fix issue. i see an open investigation and that this is a common problem with many other 2010 ford fusion owners so i wanted to add my voice to this issue as well.

I have a 2010 ford fusion approx 110,000 miles on it. lately when i turn the key on i am receiving a "power steering assist fault" message. when this happens i can not turn the steering wheel at all. it is completely locked up. i can turn the key off and back on and the fault message is not there. it is becoming more frequent now. i have read on consumer reports that there has been lots of complaints on this matter. a few cases occurred while the vehicle was in motion on the highway. i have been advised this will be a very expensive repair, estimated at $1800. i have also read there was an investigation which resulted in a recall but my vin is not on that list. i have spoken with ford and was given a reference # cas-25441897-n4l7n3. i feel ford should be responsible for this issue on my vehicle as well.

The driver side door latch is broken and is not latching which means the door is not closing. i discovered this when parking my car, exiting like i have done the entire time i’ve had my car, coming back, opening the door, and going to close it and it not latching. i thought something was in the door frame preventing it from closing but upon looking closely, the latch is freely moving and not locking with the door frame. i looked this issue up to see if it was an easy fix (which it is not) and there have been other ford recalls for this same issue which my car is not covered under. there have also been multiple other ford customers with the same issue with all different makes and models that have that also were not covered under the warranty. this is a huge safety issue that many ford owners are dealing with but only select few makes and models were covered under the recall. now i have to bring my car into the dealership and pay a huge bill to get this fixed even though this should have never happened and it was nothing i did. i don’t have many issues with my ford, which i consider myself lucky for. but this hazardous issue needs to be resolved. i spoke with ford and they said they cannot do anything for me since i’m not covered under the recall.

Power steering assist malfunctioned and won't come back on.

In december of 2018 while car was in motion; the power steering went out and we received the advanctrac / service power steering now message. it was diagnosed that the rack and pinion needed replaced so we replaced the rack and pinion. in oct; the power steering went out again while driving and after diagnosis; we had the rack and pinion changed again. in nov.; the power steering went out again while driving. this time the mechanic accidentally left his scanner on the car over the weekend and it drained the battery. when the mechanic charged the system and started the car; the message "service power steering now" was gone and the power steering was back. in dec. the power steering went out again while driving. we once again had the rack and pinion changed. now it is january 24th and the power steering is gone again. each time; the driver of this vehicle has been lucky because it has happened at low speeds. if this happened while going around a curve greater than 45 degrees; this driver would not have been able to control the car. now all we want to do is get rid of the car; unfortunately, we cannot keep the power steering from going out and i will not pass this issue on to someone else.

The power steering completely went out while driving which almost caused me to wreck. at first, turning the car off and restarting it would fix the problem. now it is completely out and is almost impossible to safely drive. i understand the 2011 model ford fusion also had this issue, which was recalled. the 2010 ford fusions also need to be recalled. it is not safe to our children or anyone else to ride in the 2010 ford fusion when the power steering just randomly goes out.

The power steering motor went and lock the steering wheel up and sent me in the other lane on city road and going straight wasn’t turning without control no one was hurt but it’s very unsafe and should be discussed with ford and have a recall to fix this so it doesn’t happen to anyone else

While driving and immeasurable after an antilock braking incident, brakes become very soft and there is a lot more travel when depressing the brake pedal to stop. vehicle then takes longer and a lot more pressure on the brake pedal to stop vehicle.

Loss power steering in my 2010 ford fusion on my way to work. assit fault came on. this is freaking ridiculous that ford is not stepping up and taking care this. how can they be so careless. other issues include front seat recliner driver side. electrical issues. engine issues. disappointed my first car i played off. nothing to show for it.

Tl* the contact owns a 2010 ford fusion. the contact stated that the brake pedal had to be depressed to the floorboard to stop the vehicle. the power steering assist warning light illuminated. the vehicle was taken to an independent mechanic where the master cylinder was inspected. the mechanic was unable provide a cause of the failure. the vehicle was not repaired. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 175,000.

I stepped on the brake hard and the abs engaged. after that, it was like my brakes were almost gone. they almost went to the floor. this has happened several times. sometimes it stays like that for many days. other times the brakes come back after a couple of days. the last time this happened, a week ago, the brakes never fully came back. they are still 75% -80% gone after i stepped on the brake hard. i was in motion both on a city street and on a highway when this happened. i was not turning. i believe this is related to the recall that was just issued: 19s54. however, this recall does not show up under my vin number. i contacted ford corporate and they told me that my vehicle was not included in the recall notice because the build date was outside of the affected date range. however, i believe the date in their system might be wrong for my vehicle as it says that the build and release date are the same date. in addition, i have a couple of the invoice the dealership gave me for my car. the date on the invoice is before the build date ford has in their database. please help!

The power steering in my 2010 ford fusion has went out. this is a daily driver for my daughters commute to college. trying to turn it is almost impossible and even more so when she is in the crowded city. there was a recall up to 2011-2017 on this issue and the 2010 needs to be included!! this is very dangerous

Tl* the contact owns a 2010 ford fusion. while his wife was driving at, low speeds making a left turn the steering wheel pulled right. the power steering fault warning light was illuminated. the contact disconnected the battery and the vehicle worked as designed. the vehicle was taken to an independent mechanic where the contact was informed that the power steering control module needed to be replaced. the local dealer was not contacted. the manufacturer was contacted but no further assistance was provided. the failure mileage was unknown.

Car was parked. turn the car on and no power steering. sudden failure. told to i have to get a new rack and pinion which is over $2000. the power steering came back on after the battery was unplugged over night. same parts as the recalled 2011 ford fusion. now i am scared to drive this car and the repairs are almost more than the car is worth. 88k miles on it

Power steering assist fault came on and i lost power steering. fortunately i was in my driveway and not on the interstate.