2009 VOLKSWAGEN Jetta

Without warning, ABS module gave all kinds of warning lights and codes. Car is essentially undriveable. Found out there is a recall for this problem and contacted VW of America. They worked with our local VW dealer, but then denied the repair, saying it was software only and that the ABS had failed \"outside the parameters\" of their recall. Car has since been at an independent repair shop but has not, to date, been repaired. Very upset this was not covered under a known recall.

Abs Control Module Recall 45F2- The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control. ABS and Stability control becomes inoperative- a loss of vehicle control can increase the risk of a crash. Insufficient PCU ground connection. ABS pump failed Fault code 01276/12 ABS Pump Electrical Error in circuit remains ABS module controls the pump. The software update is to correct insufficient ground connection which causes the pump to fail. What does the software update fix? Prevents my ABS from failing How is the ground connection checked? If the software can cause the pump to fail and my pump failed shouldnt the recall fix that issue?

VW did the software upgrade and then less then two months latter my lights for ABS turn on and now they say its unrelated. I spoke to a regional manager from VW at 800-822-8987 option 9 extension 43320 named Nina A. who denied fixing this for me even though she acknowledges that this is coincidental that this happened and she acknowledges that many other people have the same issue but nothing they can do since its case by case.

Very poor service.

The ABS Light came on and the car was breaking funny. I checked online to see if there was any recalls on my vehicle and found that the ABS module software needed to be updated. The recall also stated that the ABS module may need to be replaced due to this problem. I took it in and had the update installed, so now that I have it back, it is worse than ever. They said that I would need to replace the ABS module for $1,6665 in order to get my car working right again. \"wasn\'t it included\" I asked. They said it was a separate problem and the error code was not in the perimeters. I\'m not the only one with this problem do to Volkswagen\'s screw up with the software. I\'ve checked around and there are many others that are having the same problems.
Just the other day the EPC light came on and the speedometer stopped working because apparently the ABS module on this vehicle also tracks your speed. I\'m not the only one and this is a blatant fault towards Volkswagen and their shady practice.

The car has been recalled for an ABS system/module failure. It requires an update to enable better diagnostics of the system.
If the update doesn\'t work and you have a bad module the info I have is that they are supposed to repair free of charge. However, my car found a fault in the ABS system and they didn\'t do the update and are telling me I have to repair this ABS part at my expense! Everything I\'ve seen about this recall says that if the module is bad THEY are supposed to fix it. They quoted $850 for an ABS sensor and a module is $1,000!!! They are claiming that the recall only covers the UPDATE. Any part replaced they charge for.

Just bought this car from a dealership 2 months ago. We haven’t even put 2,000 mile on the car yet and the check engine light came on. I talked to my mechanic after I bought the car and he told me these cars are notorious for MAF sensor failures and that it is not an easy fix. In fact he won’t even work on this problem due to his past experiences with this exact problem. Now I have to take it to VW and they will have to replace to whole throttle body and reprogram the ECU. Kinda funny how my mechanic warned me if this problem and wasn’t even time for an oil change before this happened. Seems like VW has an issue with this problem and the fact they haven’t done anything to rectify the problem such as recall or offer cheap solutions and charge over 1000$ to fix the problem and has to be done at VW to reset the ECU tells me they are doing this on purpose to make as much money as possible on repairs that should only cost a couple hundred dollars… Completely Not satisfied with VW will never buy one again, will never recommend one to anyone in fact will campaign to boycott VW at all costs!!

Engine Indicator Light came on & I had 2 sensors replaced & the light is still on after 175 miles…I was told it would take 75 to 150 miles for the car computer to clear…and then the Indicator Light would go off, but that has not happened?! HELP! I’m either going to have to go to another mechanic and try and resolve, & as a woman this is so frustrating since I’m still having the sensor issue.

After backing up out of a drive way it would not shift out of first gear. After pulling over to side of the road I tried to shift it into reverse and nothing happened then tried to manually shift it into forward gears and the same thing only first gear would engage. The lights on the dash for which gear you are in was flashing and until it was shut of then restarted it started working again.I took it to the dealer and they said that it wasn’t part of the drive train so I would have to fork over 2500 dollars to replace the computer that was in the transmission, the mechatronic that controls the valve body and clutches. They said they found an issue with it but didn’t say what it was. I contacted vw and they said they would look into it, after two days they called and said that there weren’t any warranty issues for the extended warranty that I had purchased. Now if its in the transmission wouldn’t you think that it is a part of the drive train.The transmission wouldn’t run with out it. I researched the problem on line and found that there are a lot of problems with this transmission due to the mechatronic unit and it is a safety recall due to accidents created by it. I cannot trust this car now and will be trading it in for a Toyota. I have 500,000 miles on a Echo that still runs like it was new and have never had to take it in for any problems. I would like to have this car fixed before getting rid of it because I would feel guilty if someone got hurt from the problem that is in the transmission.

Major engine malfunction glow plug light flashes and car loses power. I’ve had it fix twice and it’s happening for the third time right now!

Cars sold in 2009 during one of the worst times to buy a car. Many false promises. Lightbulbs need constant changing. Check engine light would come one for no reason. Takes special tools and parts costing a lot in waiting for them and high dealership costs. Engineer would rev up really high sounds like an airplane engine. Shaft needed fixing and bolts easily become loose and can become dangerous

I have three children. Last October the rear passenger side seat belt did not retract after I removed my two year old from her car seat. About one month prior, I could feel the “spring” starting to slip a bit, I would have to jimmy the seat belt a bit to get it to fully retract when putting the seat belt on the car seat or when removing the seat belt to its neutral position. In October, the seat belt stopped working entirely. In April I decided to call the local VW dealership where I purchased my vehicle and I had to come in to do a factory recall on the engine return line so I asked them to give me an estimate on how much it would cost to replace/repair the seat belt. They stated to would cost roughly $700 for parts and labor. I asked for the VW dealership to do a “good will” repair since it involves safety and my request was escalated to the Regional Manager. The response was that since my car was out of the factory warranty (30k), they would only be willing to cover the price of the part, I would be responsible for the labor. The part cost $240. I am a full-time working mom and we are still recovering from my husbands unemployment last year…I know that is not the concern of the VW dealership, but I cannot come up with the cost of the repair for the seat belt. I was able to find a local repair shop that works on VW’s (Parker Imports in Parker, Colorado) and they stated they could repair the seat belt for $120. I called VW to ask if they would be willing to send the part to another repair shop and they have stated that they will not. What concerns me is that I can now feel the rear driver side seat belt slipping in the same fashion as the other one when I strap my toddler in her carseat. I feel this too will give out and I will be unable to transport my own children. I am not willing to risk transporting my children without any seat belts. I have filed a report with DOT NHTSA and I have asked the issue to be escalated again with VW, but the answer I received is that they will only pay for the part if the labor is done AT the dealership. For clarification, I own a 2009 VW Jetta Sportwagen automatic 4-cylinder. I am the original owner, purchased in July 2008. Thank you for your time and attention. Please feel free to contact me for any further questions.

Transmission is the DSG.  My wife was driving on the highway with our children were traveling 60 miles per hour when the car went into neutral and the PRND lights flashed. The car has only 81 miles on it, total.
The VW dealership has had the vehicle since July 28th, 2 days after we purchased it and have had it ever since.  They are waiting on a part out of Germany.  They hope to have the part by late next week, somewhere around 8/14.  The dealership has provided a rental at no charge but we are concerned about the possibility of this reoccuring after it is fixed.

intercooler hose on left side is loose, the right side is tight.

I wish to alert CAS to a major safety defect with over 50,000 ’08-’09 VW vehicles equipped with DSG transmissions. (Please refer to NHTSA Investigation # PE09-035) Hundreds are reporting complete loss of power to the drive wheels (without warning) causing the driver to lose control of their cars.

DSG Transmission failure. 2009 Jetta TDI Sportswagen transmission went to neutral at high speeds. Vehicle started lurching and chugging and shifting hard. We drove it to the dealer the first time and had it towed in twice. We went to the same dealer twice and the last time we went to a different VW dealer. The car still shifts hard and is unpredictable.

1. 2 cooling fans were replaced for supposed failure. I still think it had something to do with the transmission temp sensor. This caused the car to overheat to the max point without warning of any type. While driving the a/c cut out for no reason..limp home mode that I was not aware of. Temp gauge was normal while driving…after stopping the vehicle for five minutes and restarting the temp gauge shot to 260 degrees +. Had the car towed to dealer at 297 miles. 2. At 600 miles the transmission started to slip into neutral at highway speed…65+mph..the vehicle would not regain a gear until 35mph..one time it didn’t regain a gear at all. Both times accidents were narrowly avoided…on one occasion I has a passenger with me. My vehicle was replaced by VW after the threat of media retaliation. VW NA has refused replacement or extended warranty coverage for hundreds of people with these like problems. Often these people had to wait weeks to have their mechatronic unit replaced. VW would even let them continue driving the car even though they knew that it was unsafe to do so. The treatment I received before my vehicle replacement by VW was horrific to say the least. I had one call center rep for VW laugh at my situation…I had another offer me $250 for my trouble…I guess that is what my life was worth to them. I filed with the NHTSA before my vehicle replacement and felt that even though I have a new VW now..I needed to file with you. I get the feeling that VW doesn’t buy vehicles back that often..from the way my situation was handled. I did my replacement without an attorney but made it obvious to them the potential liability they were holding. I feel and still feel VW is putting the lives of their customers at risk with the way they are dealing with this product defect. At the risk of ruining my new cars resale value…I hope that your organization goes after VW with the full force of the law.

09 VW TDI sportwagen DSG will randomly slip into neutral. We took the vehicle into the shop after the first two incidents for them to look at it. The dealer was unable to reproduce the problem. They told us to keep track of the instances when it occured again. We ended up taking a video camera and recording the event as it began to occur more frequently. Took the video into the shop and showed the head mechanic. They were able to reproduce the problem and diagnosed it as a temperature sensor that was overheating in the transmission. Apparently the part is on backorder and we have no estimate of when the part will be in or the repair will be made.
As of the first of July, Lithia of Des Moines VW dealership was able to fix the car and we’ve not had any problems since. I believe they replaced a temperature sensor in the transmission and we’ve been told that fixed the problem.

Letter to the administrator from congressman on behalf of constituent expressing her concerns about the malfunction of the vw jetta tdi diesel automobiles (reply to scottsdale, az office). *kb 2009 volkswagen jetta. the consumer stated there was a growing concern about the high pressure fuel pumps on volkswagen new clean diesel tdi vehicles. vehicles are randomly suffering catastrophic fuel system failure that requires up to 10,000 in repairs. the consumer stated he experienced the exact failure as so many others have. the consumer was informed by vw that the failure resulted from contaminated fuel and they would not cover the cost. the consumer was informed, metal shavings were found in the fuel pump which indicated regular gas was placed in the vehicle. the consumer then produced all of the diesel receipts and then vw stated maybe it was bad gas that contained water. *jb

Hi, i have a 2009 jetta 2.5 se and the door locks stopped working g both manually or with the key remote. i cannot lock my doors except for the driver door. it started this morning out of nowhere.

While driving at highway speeds of 65mph, instrument cluster indicated stop! oil pressure engine off! and car went into limp. was able to maintain control of vehicle and pulled over to side of exit. vehicle had to be towed from highway to repair shop. diagnosed to be a failure in the hex drive bit from the balance shaft module to the oil pump. also caused turbocharger failure due to lack of oil flow. car has been maintained to required schedule and had no prior indications of imminent failure.

The abs module has failed

My car was operating fine, then one day when starting it on my lunch break i heard three loud pitched beeps. upon starting the car my abs and traction control lights were steadily on while the brake light was flashing. clearing the codes, then driving about 15 mph the codes would show back up. scanned it with a vcds scanner, and it shows 16352- control module- electrical error

I have light come on when turn on car and abs light ccme on jerk the car whn move it itto gear. this does all the time i scared goin get car accident.

Feb 2014 headlights and brakelights were out...fuse plate and plug was replace at dealership . no charge. since then i constanly had to replace headlights and brake light bulbs. november 2016..headlights and brake light wont come on even woth bulbs change.took to dealership..states i need new fuse box..call vw customer care..i have to pay out of pocket...this lighting issue been a nuisance for two years.

During normal driving of the vehicle, it had many dash lights turn on simultaneously, including abs, traction control, brake (even though emergency brake was not engaged), epc, and power steering. the gas gauge dropped to zero intermittently and the speedometer dropped to 0 while the car was being driven at around 25mph. on the short drive home, the car went into limp mode and lost power steering. the issue has been diagnosed as the abs module needing replaced for over $2000. the car has approximately 85k miles on it, and this part should last the lifetime of the car. thankfully, there was no accident involved like some of the other complaints. if this happened on the freeway it could have caused a serious accident. beyond the complaints with the nhtsa, there are countless other drivers on vw forums of jetta and other models from 2009 with the same issue.

While driving the vehicle, i had to stop quickly due to possible impact with a car which ran a red light. my abs kicked in to prevent wheel lock up and suddenly esp/abs lights came on along with 3 loud beeps and my wheels locked up. abs/esp lights stayed on and my traction control, stability control and abs did not function anymore. conventional braking was still working normal and car was drive-able. upon performing a abs/esp scan for faults, it indicated a internal failure of the abs control module. turning the car on and off resets the lights and abs function is restored, but if you attempt to do another panic stop- all the lights come on and anti-lock brakes do not function- brakes lock up.

The vehicle was stationary at idle for approximately 15 minutes. fire started under the hood at unknown location. initial smell of "something hot" was followed by smoke through vents. noticed smoke between hood and windshield. paint on hood bubbled in approximate location above oil cap / diesel particulate filter. shut engine off and exited the vehicle.

Driving down the highway i had to slam on my brakes, expecting the abs to kick on i kept my foot down until i realized all my tires had locked up and i started to slide sideways. in heavy traffic i began pumping my brakes. ever since, my abs system will work for a brief second before shutting off. this is a known issue for many 2009 mark v vw vehicles including the jetta. i was told by vw that it would bea $1600 replacment abs module. this should be recalled as a safety hazard by vwoa.

I am requesting that the dot nhtsa investigate the timing chain tensioner in this make and model of car. i started my car one morning and the engine made a metallic rattling sound as i proceeded to back out of the driveway. no check engine light came on until reaching the end of the driveway. car was then driven to dealership immediately and diagnosed as having "jumped time" due to the failure of the timing chain tensioner. upon picking up the car several days later after the repairs were complete, the service advisor informed us that the metal ring holding the tensioner latch in place had fallen off; allowing the tiny adjustable latch to fall out, and that both pieces were lying, loose, in the compartment when the car was taken apart. this failure appears to be related to technical service bulletin 15-12-01. a web search reveals that this problem has become more and more common and affects multiple years and models of volkswagen automobiles. the car had approximately 49,000 miles on it at the time of the failure and never missed a service. vw was notified of the failure. *tr

At 140k miles 2009 volkswagon jetta tdi stalled out in middle of intersection. towed to dealer and diagnostics revealed p0191-fuel pressure sensor implausibleand p0087-fuel rail system pressure too low. volkswagen will not fix due to emissions recall of my vehicle and over warranty. volkswagen knows this is a defect with the diesel engine and won't fix it.

Abs module failure. result in loss of power steering, antilock braking system functionality, and traction control at the same time

My jetta is experiencing the same safety issues as indicated in report nhtsa campaign number: 09v333000. while in drive the transmission goes into neutral, uncommand. however, my vin number is not included in the recall vw 37e3/s7 for nhtsa campaign number 09v-333. please consider adding my vin number to the vw recall. i will contact vw and request the same.

Abs module recall. i received the recall notice from vw. prior to scheduling a service appointment with dealer to fix the abs unit failed on the car. when the dealer tested it they said it falls outside of the very narrow parameters that vw defined to cover the abs module failure and i would need to pay $2,700 to replace the abs module. the service manager confidentially told me they are seeing a large number of sudden abs module failures and vw is not covering very many. they wrote the recall and test procedure to avoid having to cover the repair. i believe this is a blatant effort by vw to avoid the expense of another costly recall on the heels of the diesel debacle. i believe this abs scandal is a great candidate for another class action lawsuit against vw

While driving my 2009 vw jetta i went to pull out into intersection and the car shut off with no warning. at this time a light came on that says epc and prior to this my car would not start and would say safe on warning lights. this is a hazard to drive does anyone know what the problem could be and when item is replaced do i have to have the computer reprogrammed after this what a pain

2009 vw jetta se has a recall for the abs module and the vw refused to honor the recall. the dealer diagnosed the vehicle prior to the recall and i was told to wait for the recall because the abs module was defective. after the recall was issued i took my car to the dealer but vw refused to replace the abs module, as stated by the recall. reason given, is that the abs module has pre-existing faults. this is obvious, that is why it failed. the components on the board are not soldered properly thus leading to the components on the board to come loose due to the natural vibration of the vehicle. the abs module is defective and a software update will not repair a bad soldering. please advise.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the abs warning indicator illuminated. the vehicle was inspected by an independent mechanic and an appointment was scheduled with a dealer (central valley volkswagen, 4620 mchenry ave, modesto, ca 95356, (209) 524-6811) for diagnostic testing. the dealer and the manufacturer indicated that the vin was excluded from nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control), although the failures were identical. the manufacturer provided no solution other than having the dealer replace the part. the vin and failure mileage were not available.

2009 volkswagen jetta wolfsburg 2.0tsi timing chain tensioner failure. at 109k miles the car would not start in the am to go to work. this happened on 12/23/16. had car towed to dealer and received phone call from service department that the timing chain tensioner had failed. the engine will need between $3600 and $5500 to replace the engine components. i was told by the service tech to call vw customer care because this is a known issue and they may help with the repairs. vw told me they knew nothing about this problem. got a second opinion from a mechanic that was previously employed by vw and he verified the diagnosis. the car is still sitting in my driveway without being repaired. i have since found that this is a very large issue that goes back to the 2008 model year. there are several class action lawsuits pertaining to this issue. one case filed in new jersey in may 2016 has just had another hearing on may 9th 2017 where the supreme court of nj has agreed to let the case go forward stating there is enough evidence showing vw at fault. i have documentation from the dealer and can provide that once i am back at my home. any help the many consumers that own vw and audi vehicles with the 2.0tsi engine from 2008-2013 can get would be greatly appreciated. researching vw 2.0tsi timing tensioner on the internet will bring up the hundreds, if not more, of the people that have paid upwards of $10k to have engines repaired on cars that have as little as 30k miles on them. the vw service manual does not mention the timing chain tensioner needing service at a particular mileage.

Engine rear main seal failed on 80,000 miles. engine oil leaking.

Tl* the contact owns a 2009 volkswagen jetta. the vehicle was taken to heritage volkswagen and the contact was informed of an abs failure with the vehicle. afterwards, the contact was made aware that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was taken to heritage volkswagen to be repaired, but there were other issues with the abs. as a result, the vehicle was no longer eligible for the recall. the manufacturer stated that the campaign was a software issue and they no longer had to assist with the recall. the contact referenced verbiage from the recall, which noted that the abs control modules with insufficient ground connections would be replaced. the failure mileage was 108,000. the vin was not provided. updated 07/19/17*lj *tr

Tl* takata recall. the contact owns a 2009 volkswagen jetta. the contact received notification of nhtsa campaign number: 16v34000 (air bags). the vehicle was taken to lee volkswagen subaru (130 hollywood blvd sw fort walton beach fl 32548 850-243-3171), but could not be repaired because the second level codes needed to be replaced, which were not covered under the recall remedy. the manufacturer was notified of the failure, but did not offer any assistance. the failure mileage was 128,000.

A safety recall was issued by volkswagen for abs software that potentially did not properly identify abs module errors. when i took the car in for service, the local dealership informed me that they did not have the required parts. they stated that vw policy did not allow them to order parts until the new software was loaded to abs module and a test conducted. vw dealership stated that 70% of abs boards fail test and it takes eight days to receive replacement part. i contacted vw customer service and opened a case. vw customer service investigated and confirmed vw policy prevents dealerships from ordering or maintaining parts inventory for recalled cars without an error report. i contacted the ceo of vw but have not received a response. i would like the nhtsa's assistance to have vw complete the recall repairs and have required parts in inventory to make repairs.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the exterior brake lights remained illuminated. in addition, the dealer diagnosed that the abs modules failed and needed to be replaced. the manufacturer had not yet given the approval for the repair. the vehicle was taken to the dealer per nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the dealer provided the contact with a loaner vehicle. the contact did not know if the dealer would update the abs control module software and replace the abs modules. the manufacturer had not provided a reasonable solution. the approximate failure mileage was 147,000. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). when the contact took the vehicle to the dealer, it was diagnosed that the vehicle's software failed and was unable to be updated. the dealer also stated that the module needed to be replaced; however, approval from the manufacturer was needed. the manufacturer determined that although the dealer diagnosed that the module needed to be replaced, it would not be replaced. the recall stated that "any module that fails the new diagnostic test will be replaced." the failure mileage was unknown. parts distribution disconnect.

Takata recall. in february of 2017 my check engine light came on and was accompanied by a series of 3 beeps. as i continued to drive more lights came on and my dash board looked like a christmas tree ex. airbag, oil, check engine, abs, epc, brake light, etc. when driving on the high way my gauges will shut off and i can not see how fast i am going, my car will decelerate with my foot on the gas at random times on the high way. i look my car in for repair to cars auto in las vegas because my car could not pass smog. they did an analysis and informed me that my abs module was shot and there was an active recall for the device. i took it to my local vw dealership and thought with my safety in concern that this would be a simple fix. instead, they informed me that i would need to make an appointment and come back another day but i refused to drive my car off the lot. they took my car to the back and said that my abs module was not communicating with the computer and that i would need to pay $700 to have a diagnostic done before they would replace my abs. if the abs is faulty as explained in recall #16v913 under vw action 45f2 if the abs fails to pass the test then it will be replaced free of charge. they seem to not be complying and giving me the run around.

Recall 45f2- while driving my car under normal conditions the abs light came on. coincidentally the next day i received a letter in the mail stating there was a recall on the abs for my vehicle. when i contacted vw they could not find the recall. i did a search and found it in 5mins. i contacted them again and told them i found it they proceeded to schedule an appointment. after they worked on my car and did the software update the abs light was still on. they told me my abs pump had a failure code of 01276/12 (abs pump electrical error in circuit remains) and that the recall did not cover it and quoted me to replace the whole assembly at $2600. my understanding is that the abs module controls the pump and if the pump fails it is because the module failed. i contacted vw corporate and they gave me the same answer, it is not covered under the recall. if i drive the car i am at risk of dying, my wife and children are at risk of dying. this is one of the most important parts of the car. i can not believe vw would try and push the fix back on the consumer!!!!

Oil seals leaking oil all over engine, major carbon build up failing axles. i was driving on the road and the car made a major thud and check engine light came on. took car to dealer next day and they found all seals on the engine are leaking oil and water pump has failed and major carbon build up in engine. found oil on ground of my garage. front suspension known to make crunching sounds when going over major bumps when cold.

Tl* takata recall. the contact owns a 2009 volkswagen jetta. while driving approximately 25 mph, the brakes locked up and caused the contact's vehicle to crash into the preceding vehicle. the air bags did not deploy. a police report was filed and there were no injuries. two weeks after the failure, the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the failure mileage was 128,792.

Tl* the contact owns a 2009 volkswagen jetta. while driving, the contact stated that the vehicle performed abnormally. also, the speedometer and fuel gauge ceased to function, and the abs warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the abs module needed to be replaced. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control), but the technician refused to perform the repair due to the hydraulic pump needing to be replaced. the manufacturer was not notified. the failure mileage was 130,000. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Abs, esp, and brake light all activated at 93000 miles. took vehicle in for recall service and was denied

Tl* the contact owns a 2009 volkswagen jetta. the contact was unable to start the vehicle and all the warning indicators illuminated on the instrument panel. the vehicle was towed to a dealer where it was diagnosed as needing a new battery. the vehicle was not repaired. the contact mentioned that the battery was tested at the dealer and the vehicle was able to start. the contact also mentioned that the vehicle was serviced per nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the manufacturer was not made aware of the failure. the failure mileage was 82,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the brake warning indicator illuminated. the dealer diagnosed that the abs module was defective and needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the technician refused to repair the vehicle and stated that the module would need to be replaced before the remedy could be performed. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 60,000. the manufacturer was made aware of the issue. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 35 mph, the abs, esc, brake, traction, and steering wheel warning indicators illuminated. the vehicle was taken to the dealer where it was diagnosed that the abs failed and needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the manufacturer was made aware of the failure. the approximate failure mileage was 108,000.

First my car had trouble turning over after a misfire. then while driving the car (in motion) as i was coming to a stop the engine began to sputter and feel as if it was lunging forward. i drove it straight to the vw service center which was nearby. now they are telling me it is a timing issue which i suspect to be the timing chain tensioner.

Participated in volkswagen recall involving the abs and esp warning lights and system failure. my vehicle passed the 'software' test in march of 2017, in may of 2017 i had replaced the brake pads, rotors and one caliper, approximately 2,000 miles later all of the abs, esp and brake warning lights can on. i took the car into the repair shop, they told me that they would not re-run the software update, the abs could fail and they would need to replace the abs module for a cost of $1,700. the error code i was given at the dealership is 16352 014, which indicates an electrical failure in the unit, my understanding is that this failure is part of the recall?

My abs module stopped working oct 2016, i had it repaired nov 2016. i received a safety recall notice for the abs module feb 2017. stated would reimburse for repairs if they had already been made. i mailed requested information 3/3/17. i phoned on 4-12-17 to verify it was received. i was told it was received on 3/9/17 and was under review. i was told that the recall was for a specific part, not the entire abs module and my repair bill did not have the part number that was replaced on it. i was told to wait for a letter explaining what further information they would need from my mechanic and i should have that letter in a couple of weeks. after a month and receiving no letter i called on 5/17/17 and was told still under review, i would have a response in 4 weeks. by 6/23/17 still no letter so i called again and was told by the rep she would call me back after she looked into it. on 6/26/17 the vw rep phoned me and stated they would not be paying my claim because i had the abs module repaired instead of a completely replaced. this is the exact opposite of what i was told originally. i believe this to be a scam to not have to pay. per their original recall letter-attached-it was a specific defect in the abs system and not the entire system itself. the decline letter that i received-attached-states that it was not covered because i needed to replace it with a new abs module. clearly they change their story to suit their needs.

Tl* the contact owns a 2009 volkswagen jetta. while driving 50 mph, the brake pedal failed to operate normally without warning. the vehicle was taken to suntrup volkswagen (located at 6000 s lindbergh blvd saint, mo 63123 314-892 -8200) where it was diagnosed that the brake caliper and parking brake needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 118,000.

When driving on a windey road the abs light came on and the car was breaking funny. i checked online to see if there was any recalls on my vehicle and found that the abs module software needed to be updated. the recall also stated that the abs module may need to be replaced due to this problem. i took it in and had the update installed, so now that i have it back, it is worse than ever. they said that i would need to replace the abs module for $1,6665 in order to get my car working right again. "wasn't it included" i asked. they said it was a separate problem and the error code was not in the perimeters. i'm not the only one with this problem do to volkswagen's screw up with the software. i've checked around and there are many others that are having the same problems. just the other day the epc light came on and the speedometer stopped working because apparently the abs module on this vehicle also tracks your speed. i'm not the only one and this is a blatant fault towards volkswagen and their shady practice.

The back door locks won't unlock, either from the outside or inside, with button or key. first it was the driver's side back door lock and now it is both back doors. i have contacted volkswagen and their answer is "sorry for the problem."

Ignition key tumbler will not turn. cannot start vehicle and other times the engine cannot be turned off. only buy luck was able to eventually turn vehicle off. no other option available to shut down vehicle engine if this problem experienced.

Abs module failed on my vehicle without warning and for no apparent reason as i was driving at about 40mph. car has only done about 67,000 miles. the failure of the part affected not only the abs itself but the power steering, the gas gauge and the speedometer, all of which started to intermittently fail. the part cost over $1600 to replace and i was without a vehicle for several days as it took them a long time to reprogram the car. it would seem this is a very common problem with the 2009 volkswagen and as the part is so expensive to replace, vw needs to address this.

My 2009 jetta has been experiencing issues. the abs light, stability control light, brake light, and check engine light stay on. the car sputters from time to time. i took it to the dealer in my town for the volkswagen recall on the abs system. they supposedly fixed the abs software and module. then they tell me the abs pump is bad but not covered under warranty. it will be $3000 to replace! they replaced the mass air intake, a $442.00 repair and the car is still missing. check engine lights still on. now epc light is on. also, all of my abs lights, check engine, stability control, and brake lights are still on. how do i know the dealer actually did the abs repair? also, why is the abs pump not part of the recall? it's difficult to believe that the software caused the abs module to fail, but had nothing to do with the pump. this car seems to be a lemon. are there any plans to address the abs pump issue?

My 2009 vw jetta had a recall recently. i was driving the car and it failed to brake on linebaugh ave in tampa, fl. when researching i came across the recall. i then took the car to vw of new port richey located 4727 us-19, new port richey, fl. my car was at this dealership for 10days, the recall suggested an update for the abs control module and if the update did not fix the issue a replacement would be needed and completed at no charge. volkswagen of america was contacted and we were told that the replacement would be under warranty and it would be repaired after waiting and playing phone tag with vw of america and the dealer we were told by vw of america that the abs control module would not be replaced by them. we are left with a car unrepaired by a recall that is on the car. we were insulted and offered a $100 gift card in which was never received. we have small children in this vehicle that has a recall. all we asked was for the abs control module be replaced at no charge as we were told. we own 2 volkswagens and were thinking of a 3rd but with this customer service i am not sure if i can purchase another vw.

The abs module on my 2009 vw jetta. after taking it to the vw dealer in ontario california on 12-27-2016, service adviser robert tobar informed me that the abs module failed and told me that it needed to be replaced. i was quoted $2640.39. i asked him if there was a recall for this part and he said no. since so many people had the same problem, i figured it had to be a faulty part and decided to wait for the announcement of a recall. in march 2017, i found out that approximately 136k vehicles were recalled for the abs module. manufacturer recall number 45f2/nhtsa recall number 16v913 after searching my vin number, i found out that my car is eligible for the recall. i took my car to the dealer 3/10/17 9:30am. the service adviser is philip gibson. i called philip at 4:46pm and he informed me that the replacement abs part was put on order and that it would take approximately 5 days to fix. at 523pm, philip called me and said that because my abs module already faulted due to the recall, that i wasn't eligible for the recall and that i would have to pay for the fix to be eligible for the recalled. i told him that this did not make sense and he agreed and told me to call customer care at 9093765411. unfortunately, customer care was already closed. please help.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the brake light randomly illuminated while waiting to be repaired per nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the dealer was contacted several times, but the contact was unable to schedule a repair in a reasonable time frame. the manufacturer had not been notified. the approximate failure mileage was 119,000. parts distribution disconnect.

Safety recall 45f2-abs control module software- car to vw dealer 2-28-17.dealer explained could not perform re-call due to abs pump not part of re-call- my cost would be $ 2230 for new pump prior to software update. is this a bait & switch ? this is not a true re-call.

Tl* the contact owns a 2009 volkswagen jetta. while driving 25 mph, the brakes failed when the brake pedal was depressed. the vehicle began spun and crashed into a wall. the abs warning indicator illuminated intermittently. the contact took the vehicle to the dealer where it was diagnosed that the communication to the abs module failed. the abs module and pump needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall despite having the same failure. the failure mileage was 61,000.*bf *cn

On june 22, 2016, while driving on a winding road the abs/esc lights illuminated and flashed. they went away when the car was turned off and restarted. then, on november 15, 2016, i made a defensive driving maneuver after being cut off by another car. i was driving approx 60 mph on the freeway and applied the brakes quickly to avoid hitting the other car. the brakes locked up causing the care to skid. the car began to fishtail and lose control. i was unable to steer properly and the abs system never engaged. the car spun and did 180 degree turn slamming into the side of the freeway wall causing over $4000 in damage to the car. after the crash the abs/esc caution lights were illuminated and flashing. the lights went away when the car was turned off and restarted. then on jan. 5 2017, during adverse weather conditions (snow packed roads), my car slid off the freeway and became stuck. i had to request emergency road side services to pull me out. i was traveling under 10 mph and the abs system failed to engage. once again the abs and esc warning lights were illuminated turning off when the car was restarted. all of these incidents appear to be directly related to the recent recall notice for the abs control module failure.

Abs recall - i just received my recall for the jetta stating the above problem and remedy. but i don't the one paragraph in my letter above stating "please be aware that other conditions (unrelated to the issue described in this letter) may cause the abs system warning light in your vehicle to illuminate. customers should be prepared to cover diagnostics and repair costs associated with these other, unrelated conditions"....really! are you fkm! i'm supposed to trust them when they tell me...."were sorry sir, but your problem is not related to the recall and the repair will cost you $650.00, thank you" haha, volkswagen is just trying to recoup the money they lost to the tdi scam. never seen such a mischievous recall in my life! i have been having this problem for years now, rain or snow. if i turn the car off and back on it seams ok

Volkswagen abs stability issues... this issues started in the end of december 2016 when i started to drive it to take my son to work all of a sudden every light on the dashboard when i started it my car came on and did not go off i set for a while i reversed and the car steering wheel was hard to turn. after i tried to reverse the lights on the dashboard when off i started to drive halfway to my destination all of the lights came back on and then the car started to become very flimsy. i pulled over turn the car off i turn the car back on all the lights came back on and then they went off again by the time i got to my destination i turn the car off and sat and called the volkswagen dealership they instructed me to go back to where i just got my tires done because maybe it was just a sensor. at this time i could not find a towing company i started the car back the lights went away i tried to drive towards the mechanic i previously used the lights came back on i drove slow with my hazard lights on pulled over to the side call the mechanic they told me to try to make it down to their shop. at the ryman to the shop they checked over the car and said it was an electrical issue and the dashboard module. i called the mechanic at the volkswagen dealership in union city georgia they instructed me to try to bring it up to them after bringing it to them they said sad that i needed to get a electrical module repaired and something else and my total was going to be $3,200. i was not able to get it done on that day they asked me whether i could purchase another vehicle exchange that one or try to find a lower price and they will match it. i have not been able to do neither. i now find out that this problem was a recall no one is contact me i accidentally found out on my telephone watching the news.

Seat warmer burned a hole through the seat and burned through my clothing to my skin. i reached back to see what was wrong and burned my hand. i had smelled smoke but it was too late by the time i figured out what had happened. it could have been extremely dangerous if i had been on a busy road with my son and it started a fire. i was lucky i was in our small town and was able to get pulled over quickly. while there so no serious injury, this could have ended much worse.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the anti lock braking system failed. the contact became aware of the failure while driving low speeds in local traffic. the contact performed a diagnostic himself, which located a failure code at the anti lock brake pump. the manufacturer was not notified. the vehicle was not repaired. the approximate failure mileage was 88,000. updated 05/10/17*lj

"takada recall" my car only has 34000 miles on it and is only driven by my wife. the airbag warning light is on and it was taken to the dealer who told us it would cost $695.00. according to your website and takada has a problem with the ignitor for something for the bags the car was parked in driveway and when we started to back-out we saw the indicator on..

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at any speed and depressing the accelerator pedal, the speed reduced and the vehicle failed to accelerate without warning. the vehicle was restarted but the failure reoccurred. the vehicle was taken to a dealer where it was diagnosed that the valve body had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 67,000.

Unsatisfactory resolution to nhtsa recall no.: 16v-913 https://static.nhtsa.gov/odi/rcl/2016/rclrpt-16v913-3524.pdf the proposed resolution to this recall is unsatisfactory. how can is it assured that if a module passes the load test the pcu ground connection will not fail at a future time? the failure reportedly occurs just when the abs/esp/steering system is needed most to maintain vehicle control. if this was a known manufacturing defect and the abs control module was replaced by an updated module with proper soldering then all vehicles produced with this manufacturing defect should receive an updated module.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at approximately 40 mph, the vehicle would start to decelerate when depressing the accelerator pedal. the instrument panel lights all illuminated. in addition, the contact stated that while driving and depressing the brake pedal to come to a complete stop, the brakes would make a squeaking noise. the abs, the bracket and engine warning lights illuminated. the vehicle was taken to the dealer where it was diagnosed but was not repaired. the vin was included in a manufacturers recall where the abs control module software needed to be updated. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.

Tl* takata recall. the contact owns a 2009 volkswagen jetta. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Abs esp brake steering wheel warning lights illuminate and beep at any time while driving or when ignition key is on position. *tr

Tl* the contact owns a 2009 volkswagen jetta. while driving at any speed and when the brake pedal was depressed, the brakes did not pulsate. the brakes locked up and then stopped the vehicle. the "abs" message appeared on the instrument panel. the dealer diagnosed that the abs module failed. the vehicle was not repaired. the approximate failure mileage was 71,000.

2009 volkswagen jetta. consumer writes in regards to abs module safety recall. *ld the consumer stated the vehicle did not begin to have issues until after the recall repair was performed. *js

Vehicle had faulty abs brake module, after replacing module, the error still exists. brakes are not working correctly. wheels lock up and the vehicle cannot be stopped quickly. abs, brake, and traction control light are flashing. before the abs module was replaced, the speedometer and power steering would stop working. after replacement, they work but the abs system still malfunctions.

The car goes into neutral while driving it & will not return to gear. my car ending up stopping in the middle of the interstate! i was almost in a crash. the dealer repair said it was a mechatronic issue. the recall includes my year & model but somehow not my car? the dealer & vw corp told me my vin specifically was not part of the transmission mechatronic recall but that's exactly what is happening. the vin's need to be re-evaluated because the problem still exists. the car just comes out of gear & stops -- no warning!! now i'm stuck with a car that i am afraid to drive & cannot afford $4k repair (the dealer also stated it's a "dealer only" type of repair).

Shortly after the emissions recalls where done in 2019 at aprox 184,000. at approx 186,000 miles the abs control module went out. the vehicle has 190,000 miles and i have called my local vw dealer and they say no recalls for this. there has been over 136,000 vehicles affected, so why isnt mine under a recall? i had just purchased the vehilce.

Abs lite steady and brake lite flashing. upon braking these fault lites lit... had diagnosed at vw certified facility... abs module has failed.

Multiple warning lights on dashboard, abs, traction control and brake lights along with 3 audible beeps. abs system no longer functioning along with traction control. mechanic has indicated there is a known defect with the abs module in this model year and just within the last week vw has issued a partial recall but has not expanded to include all vehicles. repair costs are over $2000.

Car's abs and brake system has been failing once a while causing car to lose control of stability. random "engine workshop failure" many times while starting up the car and car performance gets very limited.

Abs, traction control, and brake light warnings all flashing. abs control module faulty and needed to be replaced

While driving the vehicle all of a sudden starts to beep and the abs light, epc light, check engine light, brake light, and skid control light show. the vehicle sometimes loses the speedometer reading which drops to 0. this sporadically happens, sometimes it'll stay for days and other times it'll go away after 10 minutes and not appear again for a day or two. it seems to be happening more and more frequently. it happens when in motion and when starting the vehicle. this makes it very difficult to drive since the speedometer malfunctions and in the snow the vehicle seems to handle worse than usual and the brake system does not kick in every time. the abs module seems to be malfunctioning. *tr

Wife went outside to start her tdi and after sitting and making no progress in warming and smelling a lot of un-burnt diesel she decided to shut it off. after she came inside and told me it was not warming up and it seemed to be running out of fuel very quickly i went outside to check it out. i could see that diesel had leaked onto the ground, so i opened the hood and fuel was dripping from the engine mounted fuel pump. i left it overnight at this point to make sure no fires where started. the next morning i took it apart to find out what the source of the leak and after removing the pump, associated electrical, and rubber lines i saw the end of the pump had popped out of its crimped aluminum case. this was allowing diesel to leak past the running electric pump and onto the running engine which at the point of turning it off had covered the entire serpentine side of the engine completely in fuel. it was a bosch part #1k0 906 098a we have contacted vw about this and they offered no assistance in either offering to investigate the leak or expediting the buyback process to remove this vehicle from the roads and my driveway knowing that it leaked fuel. vw did acknowledge a prior recall on a rubber fuel supply line had been performed before the car was purchased. *tr

The heated seat burned a hole in the seat. the interior of the seat sounds and feels that it has melted and has become hard. this is on the seat back. we are unsure when this burning occurred, but have noted below when we noticed this damage.

The car was driven a short 7 miles and parked for 2.5 hours in 28°f weather. upon starting to return the smell of fuel was noticeable. upon driving the smell did not dissipate and seemed quite intense. the vehicle was stopped after about ½ mile of slow in-town travel and on a hunch the top engine cover was removed. fuel was found to be all over the top of the engine in the area of the injector lines. the recall work (11v490000) for these lines was done years ago. the car is currently at the dealership awaiting evaluation but i can't help wonder if their recall work was not fully successful at preventing the fuel leak it was meant to. *tr

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 45 mph, the vehicle stalled without warning. the abs, brake, and slippery warning indicators intermittently illuminated. the failure recurred twice. the vehicle was towed to a fuel station and later to the dealer where it was diagnosed that the abs module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 84,120.

My wife was driving her 2009 vw jetta and the abs, traction control and brake light comes on the dashboard the other day with a beeping sound also. first let me say this car just turned 65,000 miles. i have owned many vehicles in my lifetime and this is unacceptable for a major safety device to fail as this did so early in the life of this car. i have read many other complaints that the abs control module fails and consumers have lost steering. this part is $1550.00 and another $375.00 to install, total of $1925.00. you can only buy this part new at the vw dealer ( just called). i can't believe this has not been recalled by now. please someone look into this problem. i don't want my wife driving this car, it is not safe with no abs working and possible loss of steering. also don't know if this is connected to the abs problem but the rear brakes are used up way to soon. brake dust all over the rear wheels. i'm a car guy and work on cars, this is not right.. thank you.. *tr

Automatic door locks won't work causing the vehicle doors to remain locked or unlocked without repair at $400 per door. if door is stuck in locked position, passengers can not exit the vehicle in an emergency. if stuck in unlocked position, vehicle can not be locked and uninvited passengers can enter the vehicle. both are safety hazards. issue occurs regardless if the car is stationary or in motion.

The failure that occurred was while the vehicle was in motion, on a city street, almost all the indicator lights turned on (brake, abs, check engine, and stability control) and the fuel and speedometer gauges went out. after pulling over and restarting the car, it seem to operate ok, but then everything lit up again. i pulled over on a side street to test the brakes and it seemed to brake "normal" without engaging the abs. it seem like the car operates without abs, stability control, the speedometer, and fuel gauge.

I just replace the abs moduler just about 6 month ago and several thousands of dollars. i see that my break lights is red and saying i need to redo my brakes. i have looked and they tell me there no recalls. i am wondering if the abs moduler have something to do wirh the brakes. i did read there a recall on the wiring harness and it affect your brakes and its very dangerous. i am concerned if someone could get back to me on this. it be very appreciated. thank you.

Hi yes i am concerned in regards i had a call for a recall on my jetta 2009. nhtsa called me to set up and appointment. i did exactly what i was supposed to do with the recall. when the recall was finish i thought my work was on the manufacturing and was to pay the dealership. long story short i had to pay for the labor and the parts for a recall on my 2009 jetta volkswagen..

The key would not turn to turn off engine - so we were not able to turn the car off.

The cars check engine light came on and lost power on the freeway. i took it to get checked and a diagnostic was done . i had just gone to the dealership a week before and had the back brakes and rotors replaced for $500 dollars and the oil changed for another $100. they said everything was fine.

I was driving at approximately 45 mph when a deer came into the road from the right side. i seen the deer and should have had plenty of time to miss it and come to a stop. i removed the car from 5th gear while using both the clutch and brake pads. once i applied significant pressure to the brakes the completely locked up, as did the steering wheel. my car collided with the deer and subsequently traveled off the right side of the road in a spin, stopping approximately 40 feet down an embankment. since then i have had no luck keeping the vehicle running. i have had the alternator, plugs and coil packs, starter, and ignition changed with no remedy. the vehicle will not start.

Key gets stuck in ignition when turning off the engine. engine lock and housing cylinder malfunction is regularly preventing key from turning off the ignition.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving, the abs warning light along with several other unknown warning lights illuminated. the vehicle started shaking while shifting gears. additionally, the brakes failed to work effectively while depressing the brake pedal. the contact also stated that the vehicle failed to shift gears correctly. the steering wheel was difficult to turn and was shaking. the contact stated that the rpm was fluctuating. the vehicle was turned off and restarted however, the failure recurred. the check engine, power steering and epc warning lights were also illuminated. the contact turned off and restarted the vehicle and the vehicle drove normally for a while before the failure recurred. the vehicle was taken to hansel volkswagen (2951 corby ave, santa rosa, ca 95407) and was diagnosed however, the mechanic was unable to update the abs software. the dealer informed the contact that the abs module was defective and needed to be replaced. the contact was also informed that the abs module failed internally. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.

Abs failure that aligns with nhtsa campaign number: 16v913000 appeared on my 2009 jetta. year, make, and model are covered in the recall though vw claims my vin does not fall within the recall parameters. solid abs warning light and blinking brake light. private vw specialist determined we need abs module and pump at the cost of $2500 for a known issue or we will not have anit-lock brakes. per the recall, this can cause a loss of vehicle control and can increase the risk of crash. failure occurred at 81k miles

The wipers stopped working first. then it got stuck n neutral and went into limp mode and i'm unable to drive it. had to get a new gear shifter and after all that money spent it still isn't fixed. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated while driving 60 mph, the abs, brakes and traction warning lights were illuminated. the contact was able to drive safely to his residence. the vehicle was taken to independent mechanic and was informed the abs software needed to be updated. upon investigation, the contact associated the failure with nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). a dealer was not contacted. the vehicle had not been diagnosed nor repaired. the manufacturer had not been informed of failure. the failure mileage was 95,000.*dt*jb

When i arrived home u was unable to turn the vehicle off. the key was stuck in the on position. after a lot of work i was able to finally get it turned off but now ot will not go further than the accessory setting. after reading countless forums online i found that this is a very common problem.

Vehicle was included in the abs recall in 2017. dealer didn’t replace the module at the time, stating that the software was updated, which would detect the failure before it actually happened. customer was told that if the abs light came up, just returned for the replacement of the module for free because it was under warranty. when the said light came up after a few thousand miles, customer returned to the dealer. dealer indicated that it was covered under the warranty and ordered the module for replacement. customer was advised that it was safe to drive locally while waiting for a month for an appointment. customer was informed that it was free multiple times until after the long wait for an appointment and hours of waiting during the actual service, when “nothing has been done” because it was not free. dealer explained that the error code in the vehicle was different from the ones on a piece of paper that they had for the recall replacement. customer asked what the codes meant and what was the problem with the vehicle; dealer didn’t know. however, dealer advised customer to have the module replaced at customer’s cost.

The etc sign comes on and the car lost its power significantly. the obd scan does not show any code

My key got stuck in my ignition on thanksgiving, i could not go to my 2nd job on black friday because of this issue and had to quit my job. i went to vw puente hills in ca and they made me pay for a new cylinder that cost almost $900. they told me it was a cylinder issue. a week later my key got stuck again, i went back to the dealership and they told me it was a key issue and i had to pay for the key, they said they were going order a new cylinder and have it replaced. it's been almost 2 months and they could not find the real issue. they called me again today saying that it is not the cylinder issue, it is the module, now they want me to pay for a new key and a new module! the said the module would cost around $400. and mind you, i have to pay for the key! i also just paid for a new cylinder! i am being ripped off and taking advantage of. i would like a refund for this and for puente hills volkswagen reported for taking advantage of their customers.

Tl* the contact's wife owns a 2009 volkswagen jetta. while driving various speeds, the abs warning indicator illuminated. the vehicle was taken to bob boast volkswagen (4827 14th st w, bradenton, fl 34207, (941) 755-8585) where it was diagnosed that the abs control module failed and needed to be replaced. the vehicle was repaired; however, the failure recurred multiple times. the contact referenced nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the manufacturer was made aware of the failure and confirmed that the repair was performed and the vin was not included in any other recalls. the failure mileage was approximately 113,000.

I was driving down the highway with the seat warmer activated. the seat was very warm and i felt something poking me. i reached behind me to see what was poking me and something burned my finger. i stopped at the gas station and saw that a hole had been burned in the driver’s seat. a hole had also been burned through my windbreaker and had started burning my shirt.

The driver's side rear door lock does not work. it doesn't work manually or with the key fob. i am concerned about the safety of my passengers if something were to happen and they cannot exit the vehicle from the rear. also, the inability to lock the rear door is another safety issue. i have noticed several complaints about the same problem. does it take an actual vehicle fatality for this problem to be dealt with?

The car disables the abs while driving, and the abs, brake and electronic stability control indicators are lit simultaneously, while the car dings. quite distracting. a little research shows complaints for the same behavior since just oct. 30, 2019: nhtsa id number: 11277060 nhtsa id number: 11288718 nhtsa id number: 11283008 nhtsa id number: 11279604 there is a recall which was considered closed for my vehicle for this issue: 16v913000 dealership has also quoted about $1500 to replace the abs module, because the current module cannot be updated. seems like there are lots of bad modules that cannot be updated. this is a hazard condition; especially here in michigan.

While driving on the freeway my prdns lights were in red lit up at the same time.not sure what type of warning it is, however it cannot be good..

Took vehicle in for abs recall and was told volkswagen denied the recall because the abs module was bad. it is bad to begin with. volkswagen has came up with a scam to please nhtsa but not satisfy customers. quoted $1532.62 for a new one that should be replaced by volkswagen because it's already faulty.

Car abs systen danger. no mechanic can fix

Tl* the contact owns a 2009 volkswagen jetta. while the vehicle was idling at a stop sign, it stalled and an unknown warning indicator illuminated. the vehicle was parked for an hour before it was able to restart. the vehicle was taken to an independent mechanic who stated that the timing sensor needed to be replaced. the contact replaced the sensor, but the failure recurred. a dealer was not contacted. the contact was unable to contact the manufacturer. the vehicle was not repaired. the failure mileage was 173,000.

Had drove the car little while, then made a stop, cranked the car to leave and sounded like it was low on oil, that kind of. tapping sound. oil was fine. but the sound still there the next day. after driving it a mile or two. it got louder, then the check engine light came on. i stopped at the closest part store about 5 min after the light came on. they checked it with the scanner. said it was a knock sensor code. p0328, bank 1.took it to vw. to get a diagnosits done. and the man said it was due to a recall. the problem i was hearing, and the code. was from the recalled part. they changed that part. said it was a fuse panel on engine block. the problem was still the same. then, he said it was not due to the recall. and i still had to pay the 120 dollar for the diagnostic. and said they would have to open the engine to check any further, and that the labor would be about 2000 dollars. i had took it by vw before it started to have any noticeable problems.when i had happened to look up recalls online. the man looked it up by my vin. told me there were 3 active recalls. but it would be another week before they could get to it. i asked if it would be ok to continue driving it, was any of them serious enough to not. he told me , no, that it would be fine to drive. said specially since i wasent having any problems already .

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the driver’s seat caught fire while driving. the contact stated that the driver’s seat felt warmer than usual while the seat warmer was activated. the contact placed a lumbar cushion on the seat and found that the driver’s seat was on fire. the seat back and cushion were burned. there were no injuries. the fire department was present to extinguish the fire. the vehicle was towed to heritage volkswagen parkville (9215 harford rd, parkville, md 21234, (877) 398-1963) where it was determined that the seat cover and coil needed to be replaced. the manufacturer was contacted and provided case number: 190942827. the vehicle was not repaired. the failure mileage was 197,000.

I have been told my car is not eligible for the abs module replacement claim but there is a problem with it as i drive the car. the brake light, traction control light and abs light are all on and flashing with a beep that is consistent once the key is in the ignition and it’s a very distracting sound that i wish i could fix myself but even the part costs $600+ and to go to the dealer and get it fixed for $1800. i am a college student who doesn’t have the funds to fix this issue and i have not been given a reason why my vehicle is not eligible for the fix.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the epc, drl, abs, traction control, check engine, and power steering drive line warning indicators illuminated. the contact stated that the obd2 reader system informed her of all the failures. in addition, the contact stated that all the instrument panel indicators illuminated and the vehicle would lose communication with the anti-lock brakes while driving. the vehicle was taken to a dealer, but was not diagnosed. the contact was informed that the vehicle was repaired. the contact received an unknown recall notification years ago and took the vehicle to be serviced; however, the repair did not correct the failure. the manufacturer was notified of the failures and was informed that the repair was completed. no further assistance was offered. the failure mileage was approximately 171,000.

The abs module faulting is a known and common problem for these vehicles. vw has a recall for the abs software-recall #16v913. if your module doesn't crash when the dealer performs the update, which it likely won't, then they do not replace the module. we feel this is a workaround to cover them to not have to replace them. ours went out this month while i was driving. this was extremely dangerous as i lost steering control and the vehicle kept downshifting below 30 mph on a highway that i should have been traveling 60 mph on. the epc and abs lights came on. when we called the dealer, they agreed to look at it to see if it was the abs module and if it would be eligible for replacement under the recall. it was not covered because they were "unable to perform the software update". this is because of the specific wording on the vw recall. i have read that several other customers have been turned away because of the same thing and left with expensive repairs. they should issue a recall to cover the faulty abs modules all together and not exclude them due to the "software update." the recall is a play on words to cover them from not being required to replace them. it is strategic and misleading. we called vw and was told it would not be covered also. here is a web link of other people logging the same experiences. there are others online. people can get killed driving these when they go out. now we have to pay to a lot of money to get ours replaced by the dealer. https://urldefense.proofpoint.com/v2/url?u=https-3a__www.carcomplaints.com_volkswagen_jetta_2009_brakes_abs-5fmodule-5ffailure.shtml&d=dwifag&c=jeeqba34pbypuh24nmkpeqmar10xrxvb2bkb2zkzota&r=6dyybkqc3i6oeecbuj9bho9grwogbouqqqo65ae7heevedcofg9ckup5aboy62za&m=l-ph22lrzgljo213rvzvwe4r7p4rdookk5ygsejd82m&s=w3hxti9g3h4xc4hmqb_qsqtgust8ab15ahwhmoydfce&e=

3 weeks after purchasing my pre-owned vehicle in may 2019, smoke started pouring out of the engine on my way to work. i had my car towed to a shop and was told the cause of the issue was broken engine hose clamps. the shop charged me almost $700 for brand new hose assemblies and clamps. also, my transmission is slipping intermittently and i do not feel safe driving this vehicle.

Passenger side headlight and rear brake light not working. also the passenger signal lights not front and rear not working. i was driving from homedepot and made a right turn, notice the dash right turn indicator was flashing rapidly than when i entered my garage i notice that the passenger headlight wasn't on as well. the rear backup light not working a well on the passenger side. i drive into orlando for work and have had near rear collision when making right turns because we have alot of tailgaters in florida. read that there was a recall on this problem. please advise...

My son was driving down a windy road (going about 30, in the city) when the brake light, traction control and abs lights turned on in the dashboard. car stopped ok and was not involved in an accident. the car started to making a beeping sound. when he arrived home we checked it with a scanner, cleared the codes. a day later the same issue with the lights come back on. i called vw and my local dealer and although there is a bulletin for the abs for my year jetta, they said my car was not part of it.

Tl* the contact owns a 2009 volkswagen jetta. the contact received a recall notice for nhtsa campaign number: 16v913000(service brakes, hydraulic, electronic stability control). when the contact initially received the notice, he contacted tom bush volkswagen (9850 atlantic blvd, jacksonville, fl 32225, 904-371-4350) who serviced the vehicle and replaced the defective components. two years later, the contact's wife noticed that the abs and brake warning indicators were illuminated upon starting the vehicle. the contact drove the vehicle back to the same dealer and was informed that he would have to pay out of pocket for any future repairs. the manufacturer was notified of the failure and informed the contact that they were standing by the dealer's decision regarding the handling of the vehicle. the vehicle has not been repaired. the failure mileage was 135,000. *tt *js consumer stated i was contacted by sarah at vw of america’s customer care department and told that the update that was done and code that is shown does not hold them responsible for honoring the recall. i have tried to get info on how the code works with the abs module and was told there is no one to explain. *jb

Tl* the contact owns a 2009 volkswagen jetta. while attempting to start the vehicle, the abs control warning indicator illuminated continuously. the vehicle was taken to savannah volkswagen (50 eisenhower dr, savannah, ga 31406, (912) 920-5455) where it was diagnosed that the abs control unit needed to be repaired. the vehicle was repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the approximate failure mileage was 100,000.

Tl* the contact owns a 2009 volkswagen jetta. while driving various speeds, the abs failed and the abs warning indicator illuminated. the contact discovered that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes). the contact drove the vehicle to volkswagen of olympia (2107 cooper point rd sw, olympia, wa 98502, (844) 853-3221) and was informed that in order for the recall repair to be performed, the abs module needed to be replaced at the contact's expense. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 177,000.

Brakes locking up..lights for abs stability on

Abs module failed

I got a recall on my abs module and voltswagon is fighting with me and saying they’re not paying for it or doing it for me when it clearly states on the email i got that they will pay for all services. i’m still able to drive it but since it has to do with my brakes it makes me very nervous.

Ignition key stuck in ignition switch in the on/run position and will not turn off or come out of ignition.

Tl* the contact owns a 2009 volkswagen jetta. upon starting the vehicle, the abs and stability control warning indicators illuminated. the contact inspected the vehicle himself and used a diagnostic tool to find that the abs failed. the contact took the vehicle to mckenna volkswagen cerritos (18303 studebaker rd, cerritos, ca 90703, 855-995-7761) where he was informed that the vehicle was not included in a recall. the contact stated that the failure was similar to nhtsa campaign number: 16v913000(service brakes, hydraulic, electronic stability control). the manufacturer was contacted, but the office was closed. the vehicle was not repaired. the failure mileage was approximately 179,000.

Tl* the contact owns a 2009 volkswagen jetta. while driving over an hour at various speeds, the vehicle performed roughly and jerked. the brake pedal was applied, but the vehicle slid. there were no warning indicators illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the contact stated that the failure was similar to nhtsa campaign numbers: 09v333000 (power train) and 09v164000 (power train). the failure mileage was 100,000.

I just bought this 2009 volksawagen jetta this monday, september 16th 2019, the car has a nonstop beeping noise as soon as the key goes in the ignition (not the open door beep either) and the abs, brake, and traction control lights are on in the dashboard. the beep is nonstop and very frustrating and starts every time the key goes in. i bought the car for cheap thinking this would be an easy fix.

My 2009 vw jetta has the abs, electronic stability program (esp) warning lamps illuminated with a flashing brake warning light during normal highway driving. the abs system program was updated by my local vw dealer about two years ago as a part of a vw recall that was mailed to us. the car is extremely sensitive to wet or moist roads on a 90f day, it acts like it's driving on ice.

I was driving to work and the abs control module suddenly quit working. it hasn’t started working again at all so it wasn’t a fluke.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle failed to start because the battery was dead. the vehicle was jumpstarted and seven warning indicators illuminated including the check engine, abs, esp, and power steering indicators. the vehicle started after the jumpstart and was taken to ciocca volkswagen of allentown (1345 lehigh st, allentown, pa 18103) where it was diagnosed that a new abs module, pump, and ignition switch were needed. the contact also received a recall notification for nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the electrical system failed and most of the warning indicators on the instrument panel illuminated. in addition, the instrument cluster panel was faulty. the vehicle leaked fuel and the power steering was faulty. the entire electrical system constantly failed. the vehicle was towed to crown volkswagen of lawrence (3400 iowa st, lawrence, ks 66046, (785) 838-7750) where it was diagnosed that the internal module in the transmission failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 148,376.

Key will not remove from the ignition . car will not cut off. key stuck in the ignition. tried moving the steering wheel and moving gears to place back in park. i had to remove fuse 15 and remove battery cable to shut car off. key is still in the ignition .terrible inconvenience

Takata recall. car hesitates to speed up, abs light come up some time and go off. light cover all the signal p r n d s when the gear lever is on drive (d).

Key will not turn to start the car …. ( i search online and there many … many... many issues with the 2006 to 2012 vw jettas. there also many... many... many cases online about car will not turn off do to the key no turning ) call the service department in delaers and have many issues with same problem. keys getting stuck or not turning to start or to shut off the car, they will need to complete run of the gas or unplug the battery to safe turn off the car.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was taken to hover clay cooley volkswagen of richardson (300 north central express way, richardson, tx 75080, 214-336-5770). the dealer stated that they would not replace the abs control module free of charge. the manufacturer was contacted and advised the contact to send an invoice with the cost for the abs control module and they may provide reimbursement. the vehicle was not repaired. the contact had not experienced a failure.

My daughter is driving a 2009 vw jetta that is not fit for the road,the dealership says it isn't there problem,berlin city honda, and that they don't work on them,and the extended warranty doesn't cover it, as the light turns green she steps on the gas,and no power and the steering wheel locks,she is in heavy traffic and in a panic, she pulls the key,puts it back in and the car starts again,now it keeps happening and berlin city says they can't help her? is this a recall?

Abs module recall for 2009 volkswagen models affected needs to be revised, for there are lots of cars that suffer from abs modules failing while they are driving. some cars which are illegible are left unfixed by volkswagen because they do not fit the specific details of the recall. the company shipped cars out with faulty abs modules and refuse to fix it and those cars are hazardous on the road. my vehicle, for example, has abs module working intermittently while it should be staying on. during a diagnosis the ecu senses no communication between it and the abs module, which is a hazard knowing my abs will not always function when i need it to stop quicker in response to the many obstacles on the road. the faulty abs sensor messed with my steering and gauges. the gauges do not present real time calculations and the steering assist has completely shut down due to abs being unresponsive.

Recall 45f2 was performed on 3/11/19. abs light came on, indicating abs had been disengaged on 5/20/19, which is the problem that should have been fixed with the recall. returned vehicle to dealership where recall was performed. was informed that i needed to pay for part that was defective and the reason for the recall, abs modulator. technical service bulletin 2046841 fully describes issue.

Abs lights up on dash as i am driving along the road, causing concern that the car will brake automatically.

I had made an appointment with volkswagen dealership to have my car looked at because of the recall. my abs light came on and has been on for weeks. it hasn't turned off. when i took my car in they tried to perform a software update but weren't able to because apparently the module went out before the recall. i haven't had any problems with this until just a few weeks ago so i don't understand how that is possible. now they are saying its technically my fault and now im stuck paying 1200 on an abs module and maintenance. my abs light came on went i went around a corner and slammed on my breaks, ever since then it wont turn off.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the abs warning indicator flashed. the vehicle was not diagnosed by a dealer. the vehicle was not included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was diagnosed by an independent mechanic who stated that the abs control module needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

I was on snow and braked hard to turn into my driveway, as i was sliding a bit. i heard a pop and the skid, brake and abs lights came on with a dinging alarm. my brakes still seemed to work. i took my car to have it checked and was told by my mechanic that the abs module was bad according to his scanner. it was below freezing at the time, so my mechanic told me to wait for the weather to warm up, and hopefully something was just frozen. he said that it indicated a ground wire was a problem to the abs module and maybe it was just a matter of fixing that, or the module was bad. i looked up that the 2009 jettas had a problem and recall on the abs modules. i took it to the dealer, who updated software, but said mine didn't qualify for replacement under the recall. i don't understand how, if my module is bad and a ground wire is involved how the recall is not valid.

The abs module failed. dealer said there was no recall for my car, but i see that there was in fact a recall of 2009jettas for this exact issue. my repair was 1413.48 on 9/11/18. the vehicle was fine, inspected 8/10/18, one month later my 16 year old was driving to school and the abs light came on, the brake light was flashing, and there was a constant beeping alarm while driving.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the contact did not receive a notification. while driving, the brake pedal was depressed, but failed to respond. as a result, the contact crashed into a concrete structure. there were no injuries, but the contact was a bit shaken up. a police report was not filed. the insurance company towed the vehicle to a collision center to inspect the damages. the dealer was not contacted. the cause of the failure was not determined. the manufacturer was notified of the failure. the approximate failure mileage was 51,000.

Abs, brake, seat belt and washer lights came on and still on at all times

Ignition key was hard getting it to turn on finally got it to turn on and then when i got home it wouldn't turn off took me 45 minutes to finally turn it off

Tl* the contact owns a 2009 volkswagen jetta. the contact received notification of nhtsa campaign number: 16v913000(service brakes, hydraulic, electronic stability control). the dealer (murfreesboro hyundai, located at 2203 nw broad st, murfreesboro, tn) refused to perform the repair until they repaired another portion of the abs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Not able to take key out of ignition switch. car is parked and still running not able to take key out.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the anti-lock brake system, electronic stability control, and parking brake indicators were illuminated. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sheehy volkswagen of springfield (6601 backlick rd, springfield, va 22150, (703) 544-2973) diagnosed that the anti-lock brake system needed to be replaced due to a lack of connection. the vehicle was not repaired. the manufacturer was contacted and did not assist. the failure mileage was unknown. parts distribution disconnect.

Abs module recall i have an incomplete recall that volkswagen is not trying to fix. they are saying that they are not getting a connection to be able to read the recall and that i would have to buy the new abs module so that they could do an update on the new module. when it clearly states in the recall that abs modules with an insufficient ground connection would be replaced. volkswagen has done nothing but say they can't get the code to show for them to perform the recall. i understand why volkswagen has the most complaints because even if it's something they are required to fix they will try to weasel their way out of remedying the situation.

I was in a side impact crash with the other vehicle going approximately 60 mph. i was hit on the drivers side and none of the airbags deployed. after the vehicle was towed, my insurance adjuster opened the drivers side door to assess the damage and the airbag then deployed. my insurance adjuster stated that the airbag should have deployed and it may have helped with the impact.

Abs the brakes lights are on there a recall on volks wagon will not do it . i have to do every thing eles on it first. i just came in for the recall northing eles

My car was involved in a mva and the airbags did not deploy, although the censors should have deployed the airbag. per my insurance carrier investigator it was confirmed that the airbags should have deployed.

Tl* the contact owns a 2009 volkswagen jetta. while driving at an unknown speed, the brake pedal was depressed, however, the vehicle slid to a stop. in addition, the abs and stability control warning indicators illuminated. the vehicle was taken to volkswagen mckinney (3600 s central expy., mckinney, tx 75070) where it was diagnosed that the abs control module needed to be repaired. the contact was informed that the vehicle was unable to be repaired because a software update was needed. the vehicle was not repaired. the manufacturer stated that a diagnostic test was not needed because the vin was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the approximate failure mileage was 115,000.

Tl* the contact owns a 2009 volkswagen jetta. while the contact's wife was driving the vehicle, the brake, abs, and electronic stability control warning indicators illuminated. the contact stated that the vehicle exhibited the same symptoms as indicated in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was taken to an independent mechanic where it was diagnosed that the abs module needed to be replaced. the vehicle was not repaired. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not notified of the failure. the failure mileage was 114,418.

Tl* the contact owned a 2009 volkswagen jetta. while driving 30 mph, the abs warning indicator illuminated as the brake pedal was depressed. the contact's vehicle did not stop and crashed into another vehicle. the air bags failed to deploy. there were no injuries and a police report was filed. the manufacturer was notified and informed the contact to call her insurance company. the manufacturer opened case number: 180215369. the vehicle was towed and deemed a total loss. the dealer was not contacted. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control) after the crash, which could have contributed to the brake failure. the failure mileage was 163,129. *tt engine was placed with a remanufactured engine in november 2014 due to original engine failure. the mileage for original replacement engine was approximately 38,000 miles. *tt

Vw jetta wolfsburg edition 2009. 1. i have taken my car auto repair shop over 5x over the times over the past year because the 'engine malfunction' light was going on/off intermittently - on for 3 hours then off, on for 2 days, off. now the check engine light is permanently illuminated on the dashboard despite multiple engine auto repair services rendered. 2. the abs and eps/asr symbols illuminate and alarm goes off randomly without reason while i am driving 50-65mph on major nyc highways and/or when im driving 15-35 on a residential street. the eps/asr flashes continuously while sounding an alarm for 60 seconds or so, abs remains constant lit and will continue to do so until i am able to stop, turn of the engine, wait a minute, and then restart the car. on highway i have had to drive considerable distance with emergency lights flashing. 3. i was pulled over by a cop at night because one of my tail lights was out. i had no idea that was the case and would have never found out because the "light bulb!" warning was not on, and never came on. i got it fixed 2 days later, still no light bulb signal, my right taillight was replaced. about 2 weeks later the "light bulb!" icon illuminated, i tested and all the lights were working- but the 'lightbulb!' remained lit. about 2 weeks later the lightbulb was off. 4. the aux feature on my car is no longer accessible. repair shop but they were unable to fix because vw speciality code/ system programming? 5. i have noticed it takes more effort to engage my brakes while driving. i have had my car brake pads replaced at least 2x over the past 6 years (i have driven about 20k miles). also note - no symbol of emergency brake/ mechanic maintenance / worn brake pads/ automatic transmission/gearbox symbol were illuminated during this event (in february 2018) and none of these symbols had illuminated to this day (april 2018).

While in traffic i heard a very loud bang and pulled off the road. i had the car towed to prime volkswagon, 784 portland rd, saco, maine. they reported that the left front spring had broken and needed replacement. i was charged $893.50 for the repair plus the towing charges. the vw dealership did not advise of any safety recalls. i advised that i was concerned with the safety of the vehicle and the remaining springs. today i learned of a recall involving newer model vw jettas for the failure of the rear spring.

Tl* the contact owns a 2009 volkswagen jetta. while driving various speeds, the vehicle accelerated and decelerated without warning. the failure occurred intermittently. also, the abs warning indicator illuminated. volkswagen of oakland (2740 broadway, oakland, ca 94612, (510) 907-4396) diagnosed that the abs needed to be repaired. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the failure mileage was 65,000.

The steering wheel and ignition has locked up and i cannot start my vehicle , this happened while my vehicle was parked

Abs light on and brake blinking red light

Abs vw jetta recall. my 2009 vw is currently under a safety recall for abs system failures. the abs system on my car has in fact failed, yet the dealer is refusing to complete the recall because the system is in failure and they claim that the software cannot be updated to see if the system is failing. the dealer instructed me to replace the abs system in my car (at my own cost) so they can complete the software check. the estimate for the repair was $2900. i refused as the part in question is under recall. they claim the recall does not cover my failed abs system. i believe volkswagen is abdicating their safety responsibilities for a known problem and failed part in their cars. in a cursory review online there are hundreds of similar complaints to be found online. i hope that the ntsb is reviewing similar complaints and will compel vw to make the mechanical repairs to the abs systems necessary, not just check the software.

Tl* the contact owns a 2009 volkswagen jetta. when attempting to drive the vehicle, the brake, abs, and traction warning indicators illuminated. a beeping sound was also heard. the vehicle was taken to an independent mechanic where it was diagnosed that the abs module failed and needed to be replaced. the contact was informed to take the vehicle to a dealer. the vehicle was later taken to winn volkswagen woodland hills (located at 21141 ventura blvd, woodland hills, ca 91364, (818) 884-4444) where it was diagnosed that the abs module needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was taken back to the dealer where a software update was performed; however, it did not correct the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 76,000.

This car skids out and fish tails when applying brakes. i bought this for my teenager daughter and i don’t feel it’s safe because the abs system is turned off by by a faulty module. it’s already been in one accident.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the check engine and epc warning indicators illuminated upon driving the vehicle. the vehicle began to jerk, stall, and failed to accelerate. the vehicle was taken to an independent mechanic who stated that the cam shaft sensor and crank shaft sensor failed. the vehicle was towed to ourisman volkswagen of bethesda (7001 arlington rd, bethesda, md 20814, (301) 750-6100) where it was diagnosed that the cam bridge spring disintegrated and popped out into the engine. the manufacturer stated that they had no knowledge of the failure. the dealer quoted a repair cost of over $5,000. the failure mileage was 90,084.

My dsg transmission is throwing codes 18232-pressure control valve 3 n217 and pressure control valve 3 n215. transmission reverse will stop working. have to tun off car and tunr on will work. also driving high speeds in freeway car begins to slip gears and then swithes to n. have to ry and pull over on side. turn off car and turn back on. car will then work in limp mode. appapernetly this is a know issues with dsg trans but my vin is not reported to to qualify?

Tl* the contact owns a 2009 volkswagen jetta. on several occasions, while driving various speeds, the vehicle independently shifted into neutral. the vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. a dealer was not contacted. the failure recurred four times. the vehicle was not included in nhtsa campaign number: 09v333000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 105,000.

I was driving home and the engine light, the abs light, the brake light appear on the dashboard of my car, the speedometer needle stopped working. as i approached the red signal light on the street and pressed on the brakes, i felt the wheels locking and unlocking to the point i was without brakes when i got to the red light, luckily there where no other cars. now i feel for my safety and the safety of my love ones.

Onboard diagnostic code -012276 abs hydraulic pump - flashing red brake light, abs light and electronic stability control light illuminated. when stopping on a wet street abs failed to work and car skidded.

After months of car bogging eventually my check engine light went on. code read for oxygen sensor. shortly after epc light came on. car wouldn’t move. after research i found that many jetta’s hv this issue. recall?

Started with key being very difficult to turn on or off in ignition and the steering column lock no longer engaged at all when the car was off. then, twice within 1 mile, the steering column lock did engage while the car was being operated in a turn at approximately 45 miles per hour. after parking the car immediately following, the key would not turn to the off position until the exposed end of the key was tapped with a hammer. steering column lock then appeared to lock and unlock appropriately, however, key will no longer turn in the ignition to the start position. car is currently at the local dealership who has diagnosed the problem of an "inoperable steering column lock" and is performing the needed repair.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 40 mph, the contact depressed the brake pedal, but the vehicle failed to stop. the vehicle started to decelerate and was able to come to a complete stop. the traction control, abs, brake, and tire pressure warning indicators illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the brake pressure sensor failed and needed to be replaced. the contact called brandon volkswagen at (813) 630-4000 (located at 9816 e adamo dr, tampa, fl 33619) and was informed that either the abs module or the speed sensor failed. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the manufacturer was not made aware of the failure. the approximate failure mileage was 101,000.

In april of 2016 car just had 6 indicator lights on dash. just happened one day on the highway. speedometer, gas gauge none of the dash worked. red light constant flashing. we ended up having to park it for 6 months while still paying 300 a month car payment and full coverage insurance until i had money to fix it. around the same time the back passenger window stopped working and still doesn't work. i got this car in march of 2015 i believe. it has cost me so much money and i am hoping that i may be able to get a reimbursement on the 800 i spent to fix it, only to have it do this stuff randomly every few months. just 2 weeks ago i had to slam on the brakes while driving and there was a bang sound and i drove it home. the next day it drove to work ok and then on way home when it started it immediately was running badly and check engine light and all that was on again. we took it to mechanic and he said thermostat was stuck open and it did need a coil and wires or something also. it has been just constant with this car and i am spending a ton of money. it's really difficult raising a family and working 30 miles away from my home and dealing with this constantly. oh, and the air conditioner only works in the winter time. definately not when idleling. mechanic says that's a 400$ part so i'm just trying to scrounge up the money to fix that part of the electric disaster this car is before it hits 101° on my days sitting in traffic. please help. the document i have to upload is the reciept from the repair. it was messed up for almost a year before i could fix it. mostly just sitting.

Tl* the contact owns a 2009 volkswagen jetta. while stationary and driving various speeds, the abs module malfunctioned. most of the instrument panel indicators illuminated, including the check engine indicator. santa monica volkswagen in santa monica, california stated that the abs module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 38,000. the vin was not available.

Tl* the contact owns a 2009 volkswagen jetta. while driving 55 mph, the vehicle shifted into neutral on its own. the vehicle was pulled over to the side of the road and turned off to reset the failure. the gear selector indicator illuminated prior to the failure. the vehicle was taken to the dealer (bob penkhus volvo mazda volkswagen, 1101 motor city dr, colorado springs, co 80905) where it was diagnosed that the direct shift gearbox failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact referenced nhtsa campaign number: 09v333000 (power train), but the vin was not included. the failure mileage was 112,000.

Fuse box in engine compartment melted. the location is where the right sit headlight fuse is. rf headlight and turn signal do not work. i looked the problem up and found that there are many other people that have same type vehicle with this same problem.

Takata recall airbags airbag light on horn stopped working

Tl* the contact owns a 2009 volkswagen jetta. while driving 30 mph, the contact attempted to access the brake pedal and the vehicle slid before it stopped. the contact stated that the abs module was faulty. in addition, the abs warning indicator illuminated and constantly beeped. the contact was able to drive safely to their destination after the failure. the vehicle was taken to napelton volkswagen of orlando (12700 e colonial dr, orlando, fl 32826, (855) 843-6461) where the mechanic stated that since the warning indicator was currently illuminated, the update could not be performed. the vehicle was not repaired. the manufacturer called the contact and stated the same thing as the dealer. the failure mileage was 120,000.

Fuel pump not shutting off after engine shutoff. draining battery. this happened one night while vehicle was stationary in my driveway.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while the driver was driving, all the warning lights on the instrument panel illuminated with a beeping noise. the vehicle was taken to carolina volkswagen (7800 e independence blvd, charlotte, nc 28227, (704) 537-2336) where it was diagnosed that the abs module failed and needed to be replaced. the dealer informed the contact that the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control) but could not complete the recall due to the module had failed. the vehicle was not repaired due to the repair fees. the manufacturer was made aware of the failure and did not offer further assistance. the approximate failure mileage was 124,000.

2009 vw jetta purchased in st. paul, mn, on april 11, 2018. mileage was 130,225. mileage is currently 131,600. the abs system failed on august 17, 2018 - multiple control panel lights were activated and still remain activated. there has been a recall on the abs control module software – vw code 45f2. “corrective action” portion of the recall notice: “update the abs control module software with improved diagnostic capability to detect insufficient pcu ground connection. abs modules with insufficient ground connections will be replaced.” took the car to vw of inver grove heights. they said they installed the software upgrade but since the abs system had already failed they could do nothing more without me paying to have the abs module and pump replaced – approximately $2,300. vw care’s eric waldowski, who said he was the assistant to the ceo at vw, said this to me: “in this circumstance i will not stand behind our product or our engineers. we will not replace the module since the car was not brought in for the software update prior to the failure of the abs system. we are not obligated to repair this abs system therefore we will not.” i did not own the car when the recall was sent out in march, 2017. according to the carfax i received, the car was taken to vw of inver grove heights for "service" july 18, 2017 - while the recall was available. i believe that vw of inver grove heights should have fixed the abs software according to the recall at that time. eric waldowski called me today and said that the "service" that was completed on july 18, 2017 was "body work" and it was sublet to another provider. thus, vw of inver grove heights was under no obligation to alert the owner to the recall and/or fix it at that time. my contention is that vw should honor the recall notice and replace the abs module at their cost for two reasons - failure of abs and was in shop.

My abs light came on and then my red brake light came on, a few days later my epc light came on. about a week after that that my speedometer stopped working and i noticed that the mileage had stopped counting. i took it to napleton's volkswagen service department in orlando and (short version) received a quote to do the work of over $1700 to fix the abs before they could even tell me if there was a problem with the abs as they could not upload the software for the recall..the problem was directly related to the abs module..which in my paperwork is described in the recall information. i have told them not to fix my car as i believe this is incorrect (most of the work they quoted i believe is incorrect) and will be taking it to a mechanic i trust. it also opens the door for fraud as if i allowed them to do the work and then "fix" the recall that would seem like they would be charging me and volkswagen for the work. they also are charging me for diagnostic on the abs but per their own words they haven't been able to do the diagnostic. my car actually runs fine, however without the speedometer and having the brake lights on it feels very unsafe. the problem started 2 weeks ago july 23, 2018 and i brought it to service dealer yesterday

I took the car to my mechanic and was told the igniter for the air bags is defective and needs to be replaced. the car only has 35000 miles on it and the mechanic felt it should be covered under some sort of warranty.

Clock spring failure at 49,500 miles. resulted in no horn and no steering wheel airbag functionality.

In february 2017 i received a safety recall notice from volkswagen of america, inc. regarding a defective abs control module software. to date, i have been attempted to have this recall completed on three separate occasions and at different volkswagen service departments and have been advised that the recall couldn't be completed due to "loss of communication with the abs module" currently i am unable to pass the required smog testing and have been stopped by law enforcement because of expired tags. my registration fees are paid in full however i am unable to pass a smog test because of the recall on my vehicle. i am a single mother of a 22 month old girl who i transport in this vehicle and i am fearful we are in danger of accident due to this recall or getting towed by the police i would be faced with a financial hardship if that were to occur and if i should have to purchase a new vehicle.

Tl* the contact owns a 2009 volkswagen jetta. when the ignition was started, the traction control and abs indicators illuminated. while driving 50 mph, the vehicle stalled and both warning indicators illuminated again. the contact was able to pull over to the side of the road to allow the engine to cool off. the vehicle was restarted and the traction control warning indicator illuminated. the vehicle was taken to lithia volkswagen of reno (7063 s virginia st, reno, nv 89511, (775) 800-5704) where the contact was informed that the abs control module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 127,767.

My vehicle was parked at home. i tried to start my vehicle; which it did but once i got to my destination the key would not come out and the vehicle would not turn off. i tried for 3 hours to remove the key. the only oppostion i had was to take it to a dealership at night; so that the car would be safe. i took the fuse out at and detached the battery plug turning off the car, but i had to leave the key in the ignition. i had just purchased the vehicle a week earlier and will have to pay 800.00 to have it repaired. i have never experienced a vehicle not cutting off ever and this is a terrible defect to any volkswagen owner to have to endure such a problem with a vehicle. i normally purchase honda due to the dependability, but i told my husband i always wanted to drive a volkswagen. im now sorry that i purchased this vehicle. that defect is very dangerous to anyone owning this type of vehicle. my vehicle is currently in he shop, which i have to wait for the part to come from germany. the volkswagen shop told me it will be two weeks and i only had the vehicle for one week not even a month yet. extremely dissatisfied customer.

Tl* the contact owns a 2009 volkswagen jetta. the contact received a recall notice for nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the contact scheduled an appointment with the dealer (brown's volkswagen, 10501 midlothian turnpike, richmond, va 23236, (804) 379-7283) for diagnostic testing. the dealer located failure code: dtc 125 (which was related to the recall) and stated that the abs control module would need to be replaced with the software upgrade. the dealer also located failure code: dtc 124 (unknown). the contact stated that the dealer was awaiting a response from the manufacturer to resolve the dtc 124 failure code. the manufacturer provided a case number and the contact was awaiting a remedy. the contact planned to take the vehicle to an independent mechanic for further diagnostic testing. the failure mileage was not available.

Tl* the contact owns a 2009 volkswagen jetta. the contact was experiencing a progressing failure with the abs and electronic stability control indicators illuminating and the brake light flashing. months later, the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the contact called charles maund volkswagen (6900 burnet rd, austin, tx 78757, (512) 458-1111) and was informed that the remedy was not available. the vehicle was diagnosed by the dealer. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately at 80 mph, the abs, electronic stability control, and brake warning indicators suddenly illuminated and remained lit. the failure was not diagnosed or repaired. the contact indicated that the vehicle was serviced in may of 2017 per nhtsa campaign number: 16v913000 (service brakes) and the abs control module software was updated. the contact stated that the vehicle experienced the same failures listed in the recall. the manufacturer and local dealer (vista volkswagen, 700 n. federal hwy, popeno beach, fl) were notified of the failure. the failure mileage was 129,000.

My key is stuck in the ignition and my car would not turn off. the car was in park; however, the ignition switch would not turn back to the off position. it would only turn forward. my car ran for 4 hours until my husband came home from work. he had to remove the fuel pump fuse and disconnect the battery to turn the car off. the car continued to run after he disconnected the battery. i had the vehicle towed to the dealership so that they can remove the key and repair the vehicle. the dealership stated that they have never encountered this problem; however, i am reading on the internet and it appears to be a common problem with volkswagen. unfortunately vw won't issue a recall unless enough customers complain.

My ignition would not shut off key is stuck and ignition won’t turn

Takata recall airbag did not pop out when i was in a car accident while drive in the highway in orlando florida

Tl* the contact owns a 2009 volkswagen jetta. while driving 20 mph, the brakes seized and started to make a grinding noise. the contact mentioned that the brake pedal was depressed and failed to release. the failure occured on numerous occasions. the vehicle was taken to a local dealer (southern volkswagen greenbrier, 1248 s military hwy, chesapeake, va 23320) for diagnostic testing, but was not repaired because the module could not be read. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vin was unknown. the failure mileage was 104,000.

Abs control module recall 45f2- the antilock brake system (abs) control unit may fail during abs or electronic stability control (esc) activation, possibly causing a loss of vehicle control. abs and stability control becomes inoperative- a loss of vehicle control can increase the risk of a crash. insufficient pcu ground connection. abs pump failed fault code 01276/12 – abs pump electrical error in circuit remains abs module controls the pump. the software update is to correct insufficient ground connection which causes the pump to fail. what does the software update fix? prevents my abs from failing how is the ground connection checked? if the software can cause the pump to fail and my pump failed shouldn’t the recall fix that issue? spoke to vw with their regional manager called nina a. at 800-822-8987 option 9 extension 43320 who denied my claim. they did a software upgrade on my car and then less two months latter my cars abs does not work. even nina said its odd but the codes coming back say it wasn't the software upgrade. how coincidental this is. even though vw knows many other people are having this issue they are not taking action.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that various warning indicators illuminated and the speedometer malfunctioned, which resulted in the speedometer not indicating the correct speed. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. white allen volkswagen was contacted and refused to perform the repair due to the abs module being defective, which needed to be replaced before the recall could be performed. the manufacturer was made aware of the issue. the failure mileage was approximately 120,000. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while the driving at 25-35 mph, the etc, the abs, traction control, the fuel gauge, and the brake warning lights all illuminated. the contact stated that the brake pedal was depressed and the brake seized and the steering became difficult to turn. the vehicle was taken to day audi located at: 1580 golden mile hwy, monroeville, pa 15146, (724) 327-4900, to be diagnosed. the contact was informed that the abs module needed to be replaced. the vehicle was included in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was contacted and notified of the failure. the approximate failure mileage was 109,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that when the brake pedal was depressed, there was an abnormal vibration. also, the vehicle veered left or right when braking and the brake pedal traveled to the floorboard numerous times. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). the dealer (team volkswagen of hayward, 25115 mission blvd, hayward, ca 94544, (510) 885-1000) indicated that the remedy and parts were available. the regional case manager indicated that the manufacturer would not provide a solution because of the age and mileage of the vehicle. the contact was uncertain as to when the vehicle would be repaired. the approximate failure mileage was 138,000. parts distribution disconnect.

Tl* the contact owns a 2009 volkswagen jetta. while driving various highway speeds, the abs and esc warning indicators suddenly illuminated and the steering wheel became harder to turn. in addition, the speed suddenly decreased. the vehicle was taken to lithia volkswagen in reno, nv where it was diagnosed that the abs module was faulty and needed to be replaced. the vehicle was not repaired. the contact was informed that the vin was included in nhtsa campaign number: 16v913000 (service brakes, electronic stability control); however, since the diagnostic codes were not obtained from the module, the module would not be replaced per the recall. the contact stated that the vehicle experienced the same failures listed in the recall. the manufacturer was notified of the failures. the failure mileage was 100,000.

Doing 70 mph on the highway our 2009 jetta tdi lost all power. the high injection fuel pump turned out to be the problem. repairs will cost at least $6,000.00 vw modified this pump 5 different times and never notified the owners about problems with the pump. the nhtsa had an investigation and concluded people were using the wrong fuel. we have 2 diesel vehicles and know which pump at the service stations are diesel. this is a serious life threatening problem, catastrophic failure and no power in you car yet the nhtsa closed their investigation. vw will do nothing to help with repairs and the jetta has become a total lemon. we have received several recall notices through the years, none regarding the fuel pump, and the car was taken to the dealership for the recalls each time. we would like to see something done about this serious problem.

Starter will not allow you to turn off vehicle or take key out.

Tl* the contact owns a 2009 volkswagen jetta. the contact received notification of nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). later, when the vehicle was started, the abs, brake, epc, and esc indicators illuminated. the vehicle was taken to autonation volkswagen las vegas (6375 w sahara ave, las vegas, nv 89146). the vehicle was not repaired because another unknown repair needed to be completed first. the vehicle was then taken to findlay volkswagen (983 auto show drive, henderson, nv 89014) where the previous dealer's assessment was confirmed. while driving various speeds, the vehicle stalled and the check engine and epc indicators illuminated. the vehicle was taken to an independent mechanic, but the contact was unsure of the diagnosis. the vehicle was not repaired. the manufacturer was notified and stated that they would not assist. the approximate failure mileage was 3,000.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 70 mph, the vehicle stalled. when the vehicle approached a stop, the transmission fluid leaked all over the ground without warning. the vehicle was taken to the dealer (carousel volkswagen, iowa city, ia, 319-354-2550) where it was diagnosed that the transmission pump malfunctioned and rushed the transmission fluid out of the transmission. the technician recommended that the transmission be replaced. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure was not repaired. the failure mileage was approximately 110,000.

I purchased this 2009 jetta vw used from my daughter. she was original owner and diligent about keeping the maintenance up to date. it had 115,000 miles when i purchased it and had to replace battery and rear brakes within 3 months although she had replaced rear brakes 6 months earlier. my complaint is the parking brake never seemed to hold and i would need to leave the car in gear when parking the car on a hill. the car had rolled back when i left the car parked at my work 6 months ago and it rolled back and hit the sidewalk curb. no damage at the time. today 8/28.17 i went to the store and parked the car outside the stores entrance door. the lot has a very slight slope but generally level. i pulled back on the hand brake which seemed secure. when i left the car i was gone for less than 3 min when i entered the store. i had forgotten my cellphone and returned to the car which was only 10 ft from door. it had rolled back about 50 ft and hit a tree in the parking lot.. the crash caused damage to my rear right right fender and quarter panel in the amount of over $2000. this crash was direct result of a faulty hand brake. it was only a miracle that no car or children were hit by the car. only a lone tree was damaged. i believe this is a defect of this model. my daughter confirmed that this had also occurred with her after setting the parking brake to his full stop position. i believe vw should take responsibility for the damages.

I got the 2009 vw jetta on 8/2017 at a used car lot i went on website vw schedule appointment for a oil change check vin # on recall by then it come up recall called the number website gave me

We went to replace a key and remote on this car and when they went to "program" it they said that they were unable to as both the front drivers side door actuator and rear drivers side door actuator were both non responsive and would have to be replaced. as a consequence, we learned that the car cannot actually be locked using the remote. we understand that sometimes this gets worse over time and other aspects of the lock go bad -- you can't open the trunk, the rear door, etc. not being able to lock or unlock your doors is clearly a safety issue and one that you would have to fix in order to use the car. several people have fixed their own cars and volkswagen is aware of the issue, but won't provide the part at a decent price. the door lock actuator is $233.20 for the front door and $238.70 for the rear door. and the labor is $150 for each (involves fully removing both door panels etc.). the grand total the dealership is asking for the repair is $833. and this is only for 2 doors that have failed. we are asking that the nhtsa look into how many of these are failing in cars under 10 years old and looking into whether volkswagen is involved in a cover up of the faultiness of the original parts. they will not tell consumers how many of these fail or how many they replace. people who work on their own cars are repairing the parts themselves and the blogs are saying that it is an issue with the contacts inside the actuator failing and needing to be resoldered.

Tl* the contact owns a 2009 volkswagen jetta. while the vehicle was parked, it failed to start and the check engine warning light illuminated. the vehicle was towed to a dealer where it was diagnosed that the timing chain tensioner fractured. as a result, the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 88,020.

I bought a 2009 jetta after it was listed in the nhtsa article "safest used cars for teens." wish i hadn't. vw has a problem with their abs modules failing unexpectedly, but it is not a recall issue. my anti-locks failed today as i attempted to avoid a vehicle nearly side swiping me on an urban interstate during daytime traffic. this caused me to spin about 180 degrees and can't believe i wasn't t-boned. this vehicle should be taken off of that list, and not be recommended as a safe vehicle for teens.

Here's another abs module failure thanks to vw's horrible design. the failure is causing the entire dash cluster to go haywire. car beeps all the time because it thinks the emergency brake is on. speedometer doesn't work! fuel gauge jumps up when engaging brakes. abs, traction, epc, cel lights constantly on, and sometimes it goes into limp mode making it dangerous to drive on the highway. vw charges $2,000 for the part excl labor which is 20% of the price of the car new. this should not happen with a seven year old car at only 100k miles

Vehicle stalled without warning while traveling out of state in 118 degree weather near phoenix. stall occurred just as we were turning back onto the highway after stopping to check the map. check engine light came on and engine would crank but not start. towed to nearest dealer who diagnosed hpfp failure known to occur with vw tdi engines.

Jetta's abs light and traction lights came on. speedometer will sputter and car dashboard will have a beeping sound with the brake light on as well as the abs light. can will still drive normally but the warning lights and beeping sound will appear every few minutes. took it to the dealer and was told my abs module needs to be replaced and the repair will cost $2400. searched online and other jetta owners seem to have this same problem.

Dealer states "replace under hood fuse panel and 30 amp fuse (fuse panel under hood melting at sb16)". also reports "remove diesel particulate filter and replace abs module, bleed brake system, code new module and set basic settings for sensors (fault code 01130 abs operation implausible signal)". after i've researched this it seems there was a recall on many cars, #97am, but somehow not mine.

Randomly, most of the vehicle warning lights, check engine or malfunction indicator light, brake system, abs, traction control or esp, airbag fault, appear while i am using a brake for red light and driving on any kinds of roads. then i feel the wheel as heavier than usual, the past (cannot turn smoothly like before). i just purchased the used vehicle on december 16, 2015. the cardealer, autonation, sold the car by advertising that's well maintenanced and all checked. however, within6 months after the purchase, those vehicle warning lights came up on the display. autonation suggested me to go to wollswagen dealer. the mechanic at the local volkswagen dealer gave me an estimates for the repair around 2,000 usd saying that abs system is not working and needs to be replaced by a new one. i asked a help to autonation, but the dealer said that's why volkswagen car is known as a risky choise. the dealer appolozied me saying that he cannot help me. is there any way to return the car to autonation or to get my car repaired by autonation?

" takata recall" ? my husband was going to work one day and a deer came out of nowhere and hit him. he was going about 30 mph and was getting ready to turn into work. when the deer hit him, the drivers side air bag(curtain i think they call it) and drivers rear air bag deployed but not the airbag directly in front front of him. the side airbag hit him so hard that the airbag material left a mark on the left side of his neck.(it looked like a burlap/canvas material) my husband suffered a concussion and now has pcs and still is having problems because of the airbag . the car is currently not recall for the airbag but should be. his car was totaled

I had scary moments while i was driving my vw jetta last friday may 13, 2016. suddenly the vehicle started acting up. the lights on the dashboard that comes on for warning started blinking included engine, brake lights are constantly flashing, steering, abs, and e.t.c. (electronic throttle control) + bold red line flashing across drive gears display all in one!!!!!! which is not makes any sense. ……. had to maneuver over to the side of the road, lucky we didn't get in an accident!!!! what actually happens when it comes on it is hard to steer, acceleration goes slow, beeping hearing test noise frequents, gas gauge goes to e, and speedometer goes all the way to the end. this happens frequently and doesn't matter what road or highway i'm in, which makes it more dangerous when it’s hard to steel and the brake lights are constantly flashing and when i steer the vehicle goes back not forward. i towed my vehicle to a local vw dealership and it was determined that the abs module failed and caused the problems. the cost to replace abs module is $2350 ($1650 abs module +$700 labor). this is obviously a manufacturing defect which can cause an immediate harmful affect if i was on a highway or not being careful i could have easily been in a life threatening accident i don't think it's fair that consumers should absorb the cost of this type of repair i think vw should send a recall immediately. vw knows about this problem and they replaced the abs part # 1k0 614 517 bef with new part # 1k0 614 517 bk bef ( i request the old parts from the dealer) -attached my video that i recorded at the time that i had this incident. https://drive.google.com/file/d/0b1qrivbdbo7qmla2z1rmanbru3m/view?usp=sharing https://drive.google.com/file/d/0b1qrivbdbo7qwdbmrnhgedheeee/view?usp=sharing https://drive.google.com/file/d/0b1qrivbdbo7qbfa2two5ofvit2m/view?usp=sharing

Car door locks not working / erratic. when i bought the car from the dealer in santa cruz, california in 2012, they did not tell me the rear right passenger door did not automatically lock, nor could it be locked from inside. i had to manually lock it from the side, and now it stays locked all the time unless i pull the inside lever. then, an year later, the other (left) passenger side started never locking too, and most of the time i have to manually lock the driver door with the key. the front right passenger door still works fine, as do all the alarms. the dealer says it will cost me $1400 to fix.

Check engine light comes on frequently and when i take to dealer it is always a sensor problem i have also had some electrical issues replacing bulbs frequently. also while driving the shifting lights will all light up prnds, sometimes there is a loss of power. also one of the overhead light seems to have melted due to a high heat source of some kind.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the dealer completed a repair due to the vehicle randomly stalling and was uncertain of what part was replaced. the contact stated that the vehicle stalled more than once and was unable to restart. the manufacturer was notified. the approximate failure mileage was 106,000.

Car's transmission shifts into neutral with no warning. has done it while turning in intersections, near rail road tracks, interstate construction areas. car has to come to a complete stop and engine be shut off, then it may or may not go, may have to do multiple times before car will move again. flashes error in dash and trans light blinks. car was recalled once for this issue and "fixed" by vw and now it is doing it again. total safety issue and vw is turning their heads to it.

During normal driving abs, brake, and esc lights turned on to inform me there's problem with the braking system. my vehicle at the time only had around 55,000 miles. i believe the abs module prematurely malfunctioned. vw dealer confirmed a faulty abs module and it will cost $2,200 to fix it. when searching for related issues on the internet, if found numerous similar complaints regarding the abs failure. i can only assume that there are more drivers who have experienced the problem like me, but has not filed a complaint yet. i didn't even consider filing a complaint until i finally got it confirmed that it was the abs module failure. i believe vw should replace the abs module at no cost to owner.

Tl* the contact owns a 2009 volkswagen jetta. while driving at various speeds, the abs module malfunctioned and caused the vehicle to shift out of gear. the affected parts included the speedometer and the power steering. the speedometer shifted to zero mph without the assistance of the driver, and the steering wheel stiffened, which caused further difficulties for the contact. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 90,000. updated 09/22/16*lj *tr

Here's a video i made that shows the effects: http://youtu.be/ubg3nmsa75m i'll just be driving along and suddenly the car will start beeping and the power steering will quit working and every warning light on the dashboard will come on at the same time and the speedometer will drop to zero no matter what speed i'm driving and sometimes the car will pop out of gear while i'm driving 70 miles an hour on the freeway. it started out intermittently in 2014 and the dealership couldn't diagnose the problem. but then it started happening more and more frequently and the issue could be identified in late 2015. so now 2 different vw dealerships have told me that the issue is a faulty abs module. it's crazy that an abs module can shut down so many different systems while the car is in motion. if you look around online you'll find it affects several different vw models, at least the jetta and the golf, maybe others. my wife and i don't drive the car anymore because we don't want to get in a wreck when the car just pops out of gear for no reason. but i bet other people have been hurt by these faulty abs modules and all the dangerous effects they have on the car.

I smelled something burning in my car for a little while last night. this morning, when the sun was out, i was able to see that there was a burn mark in my seat from the seat warmer.

The vehicle is part of the vw tdi emissions scandal. the vehicle currently needs a dpf which is one of the parts affected by the emissions scandal and one that will eventually need to be replaced for the car to meet/pass emissions. vw should pay for this expensive repair now.

Engine fire in motion on the highway cause unknown.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that when the lock button was depressed on the key fobik, the front driver's side door failed to lock. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the locking mechanism failed and needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 50,000. the vin was unavailable.

The abs module needs to be restore or replace. the lights on the dashboard that comes on includes engine, brakes,steering, abs, and e.t.c.(electronic throttle control).what actually happens when it comes on is it hard to steer,acceleration goes slow, beeping hearing test noise frequents , gas gauge goes to e, and speedometer stops working. this happens frequently and doesn't matter what road or highway i'm what makes it more dangerous when its hard to steel and the brake lights are constantly flashing.

We have been having an issue with the engine stalling out while driving. it started with the epc light coming on several months ago, but the light does not stay on and there has been no consistency to the occurrences. however, now, the car will stay running for long and stalls out shortly after starting. the epc comes on sometimes, but not every time that is stalls out. today i took the car for a drive around the block, as soon as i got it back home, it stalled out. from that point on the car would not stay running for more than 15 seconds.

My car has 146k miles. it is a diesel. the high-pressure fuel pump failed while in motion on 2/8/2016. vw limit on hpfp warranty extension is 120k miles which seems low for a diesel car. to repair the fuel system is $5300 which is more than the car is worth. called vw and they will not offer any financial assistance...even with this car being part of 'dieselgate'. hoping other drivers with this same problem are complaining and odi considers re-opening the report. link here http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/ucm475595/incr-ea11003-61863.pdf.

Car is equipped with a dsg transmission. when shifting between park, reverse, neutral & drive vehicle's transmission fails. there is a loud clunking sound followed up by the prnds on the dashboard illuminating and and car being forced into a neutral state. car has been looked at by several mechanics. volkswagen dealership replaced the mechatronic unit. and independent mechanic replaced the dual mass flywheel as well. there is still no fix or change. problem started around 120,000 miles.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 50 mph, the vehicle hesitated and stalled. the contact had to pull over and park the vehicle. the contact stated that the check engine and glow plug warning lights illuminated. the contact, a certified mechanic, diagnosed that the water from the air intake cooler needed to be drained.the excess water was removed from the vehicle; however, the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure who stated that, because the vehicle was no longer under warranty, they would not provide a free repair. the approximate failure mileage was 89,000.

While driving on a city street, my car began to make a rumbling sound, followed by a engine warning message turning on. within a minute, my car died and would not restart. we towed our 2009 vw jetta sportwagen tdi to a vw specialized mechanic who confirmed that there were metal shavings in the fuel system that seems to be resulting from a hpfp failure. mileage was at 131769 at time of failure. (outside of the extended warranty time period for the hpfp issue) 12/21/2012 two faulty rear passenger seat belts were replaced. airbags had not been deployed and car had not been in an accident prior to seat belts breaking.

This is for a 2009 vw jetta tdi. the tdi of course has been involved with vw adjusting software to cover up nox emissions on several year models of their diesel 2.0 engines. what also needs to be looked at is the high number of failures involving the diesel particulate filter (dpf) units. it could be the software hat has been churning out wrong emissions readings could have possibly overtaxed the soot collection in this vehicles as well. i would suggest someone from your office peruse forums at tdiclub and other tdi sites to see the number of these units that have been reported by members. i have not had the failure as of yet, but wanted to bring this to your attention

"high pressure fuel pump" addendum to complaint #10808605 please add to the previous that my husband was driving the vehicle at the time & i failed to mention that when the (hpfp) failed he was in the fast lane of the freeway & his power was immediately stopped. this happened on the i10 freeway eastbound just before the "county line rd" offramp in yucaipa, ca. there was no shoulder in the fast lane for him to pull over. he was very fortunate that there was no traffic to his right as he had to make it across 2 lanes of traffic in an uphill grade. the car barely made it to the offramp! if there had been traffic (typically slow moving truck traffic), he would have been trapped in the middle of the freeway & surely hit!! in my previous complaint i was angry about vw not taking responsibility for the known failure. we are responsible car owners & regularly service our vehicles. i could understand had this been negligence on our part. my husband commutes 200 miles a day & we rely heavily on having a reliable vehicle, which we thought we had in a vw diesel. they recognized the defect by offering a 10yr, 120,000 mile warranty extension. mind you this is a diesel engine which has a life expectancy of at least double this. at some point this failure was bound to happen & vw knows it. i spoke with many vw technicians in the diagnosis of this issue & they all acknowledge this is a faulty part. some of the blogs try to allude that poor fuel is the cause, but the mechanics don't agree.any assistance you can provide in getting vw to take responsibility would be greatly appreciated. this not only endangered the life of my husband, but this is a $5500 repair!!

Driving of freeway & sudden loss of power. car died on the offramp & unable to start. glow plug light & battery light illuminated. towed to local shop expecting an alternator repair. they diagnosed hpfp failure. $5500 repair!! this is a known issue & should have been a recall! i received a warranty extension (10yr or 120,000mi) letter june 2015. my vehicle is 2009 with 155k miles at that time. my vehicle has depreciated due to the emission system & now this.

Tl* the contact owns a 2009 volkswagen jetta. while driving in reverse at approximately 2 mph, the steering wheel seized without warning. after waiting a few hours, the vehicle resumed normally. the vehicle was taken to the dealer where it was diagnosed that the steering wheel control module would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 45,000.

I've had to replace the low beam headlights 3 times within 18 months and now both low beam headlights do not work even after replacing the bulbs. vw has had recalls on other vehicles for a similar problem but this make and model was not included in previous recalls. perhaps the scope of the problem is wider than originally thought.

Driving home when exiting off to the hwy my jetta will flash the abs, brake and esc lights while beeping. took car to mechanic it was relayed that the abs module was bad. i refuse to take car to vw dealer because i already have issues with them about the erc valve and diesel fuel particulate filter (engine light constantly stays on) being 1 of the issues vw has admitted being faulty but still not doing anything about it. to get the abs fixed it's going to be over $2500 and the have the erc & diesel fuel particulate filter fixed is over $3000. each of these items are faulty and should be taken care of by the dealer with a cent paid from my pocket. both are life threatening faults that eventually could lead to my death or deaths of others. i have no choice as this is my sole source of transportation so i have to drive it. even though vw admits fault they are doing nothing to help except for offering "consolation" gifts - none will cover cost to fix car and get myself and others out of danger. vw needs to be held responsible.

Had a noise and then light go off on my jetta air bag light stays on soi brought this to dealer they told me i need to get a new clock spring and air bag installed at a cost of about $950. this is on the recall for the vw s list of recalled airbags they said mine doesn't qualify same problem but a few months different in time

Debris works its way past the shield at the bottom of the windshield, clogs up the drain holes in the fender and overflows into the heater box. it than leaks into the car and causes the windows to fog up to the point where you can not see out the windows while driving. the problem will occur when the vehicle is moving or standing still

Just bought this car from a dealership 2 months ago. we haven't even put 2,000 mile on the car yet and the check engine light came on. i talked to my mechanic after i bought the car and he told me these cars are notorious for maf sensor failures and that it is not an easy fix. in fact he won't even work on this problem due to his past experiences with this exact problem. now i have to take it to vw and they will have to replace to whole throttle body and reprogram the ecu. kinda funny how my mechanic warned me if this problem and wasn't even time for an oil change before this happened. seems like vw has an issue with this problem and the fact they haven't done anything to rectify the problem such as recall or offer cheap solutions and charge over 1000$ to fix the problem and has to be done at vw to reset the ecu tells me they are doing this on purpose to make as much money as possible on repairs that should only cost a couple hundred dollars... completely not satisfied with vw will never buy one again, will never recommend one to anyone in fact will campaign to boycott vw at all costs!!

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 10 mph, the vehicle hesitated and the engine stalled. the vehicle was unable to restart. the vehicle was towed to a dealer where it was diagnosed that the failure was related to the fuel system. the vehicle was repaired. that the high compression fuel pump needed to be replaced. the manufacturer was notified of the failure, but refused to cover the costs of the repair. the vin was not provided. the approximate failure mileage was 60,000. updated 01/21/16*lj *tr

The timing chain tension broke causing the chain to break off and bend several values causing extension damage to the motor. most cars are equipped with timing belts but vw went to the timing chain in return the tensioner which they later revised is faulty and breaks causing the chain to destroy several important parts. vw is unwilling to help us with this issue that they know is an issue because they later corrected in the later models. i called customer care but because the power train warranty at 60,000 is expired they will do nothing. there is a huge forum started with several people that have had this use around 80-110,00 miles!! i am outraged and have to spend thousands of dollars to repair all the damage or basically get a new car. the car is worthless at this point.

Yesteday, the engine shut down after i got off freeway at offramp. as i came to a stop at the traffic light and engine stopped. had a flashing "glow plug" icon on dash for less than a minute and little no acceleration before exiting freeway. would not restart. had to have car towed 50 miles to home. today i find a dtc of p0087, fuel pressure too low. i unscrewed the screws holding the fuel filter assy top cover. lifting the cover, i saw metal particles on top of the fuel filter. this always means the hi-pressure fuel pump has failed - forcing metal particles to the fuel tank, hi pressure fuel rail, fuel injectors, fuel filter and fuel lines.

Engine light came on, i had my mechanic do a 120,000 mile service and diagnose the dash engine light and the intake manifold was replaced. when i picked the car up i smelled diesel. i drove it 13 miles, when i got home i smelled diesel again. i opened the hood and there was diesel all over the left engine side. there was a wet, split fuel line, leaking fluid in the parking lot, a blue plastic set small rings (like the olympic symbol) sat near the split hose. it could have caused a fire, and other cars to be in danger from slick road, among other things.

The high pressure fuel pump of the tdi diesel version of this car is easily compromised under regular use and sends the car into a disabled mode while driving. it is dangerous and very unclear what is happening.

Abs warning light solid yellow, break light flashing red and beeping, esp/asr light solid yellow (inactive.) vw dealership replaced abs module and pump total bill $ 3109.44

Neither front nor side airbags deployed during a front end collision with a tree at approximately 50 mph

This problem is caused by fuel pump failure in vw diesel engines. it happens in two ways. fuel pump fails sending metal shards throughout the fuel system or fuel pump provides inadequate pressure and car enters 'limp mode'. in the first case the car stops running and entire fuel delivery system must be replaced. the second case happens under load (passing, entering freeway or climbing incline). 'limp mode' means loss of power. the car must be pulled over, ignition turned off and then back on to clear error code. this is very dangerous when freeway driving. i've had both cases of failure. vw has opted not to recall but rather deal case by case. my last failure was with a pump with only 2000 miles on it. bosch makes the pumps. after a few pump replacements, vw refuses to pay. after the last replacement i was told that it would take an 'act of god' to break the new version of pump. so i guess god broke it. there is much documentation online for 'limp mode'. a good source for documenting the problem is www.tdiclub.com (search limp mode). i don't know if a recall will fix the problem since the pumps will continue to fail. i do believe that vw should replace the pumps at their own expense in perpetuity. i also believe that bosch should be held accountable for providing substandard pumps.

My make and model fall within the paramaters of the vw recall 37e3/s7, nhsta 09v333000 and vwoa is refussing my claim. my vehicle has shown the documented problems for over 100,000 miles. my vehicle goes into neutral suddenly several times a day.

Tl* the contact owns a 2009 volkswagen jetta. while driving at 65 mph, the transmission failed without warning. the contact was able to restart the vehicle, but all the gear indicator lights were illuminated. the vehicle was not diagnosed or repaired. the failure recurred. the failure mileage was 185,291. updated 11/25/15*lj

I was driving down the highway at approximately 55mph when a construction vehicle swerved into my lane in front of me. i braked quickly - firmly but not a full panic brake - and immediately felt the car lose traction and start to spin. there was no abs brake pedal feedback. the car did a perfect 180 and i ended up between the left and middle lanes, facing the wrong direction. thankfully i didn't spin off of the road and the cars behind me were able to stop in time - about a foot from where my front bumper stopped. i was extremely lucky and i could have been killed. i reversed the car, got facing in the right direction and then pulled off into the shoulder to catch my nerves and evaluate the car. there was a beeping sound and 'brake' illuminated on the dashboard. i turned the car off, waited a minute and turned it back on. no warning sounds or dash lights showed anything was wrong after the restart. i scheduled an appointment with my local vw dealer and found out my abs module needed to be replaced at a cost of around $2300. not to mention the two rear tires i needed to replace from the wheels locking up and flat-spotting them. i called vw usa to complain and after 3 calls explaining that this seems to be a recurring problem from the nhtsa website complaints area, was told a 25% discount on the repair was as good as they could do and have a nice day. no concern or comments on the lack of any warning lamp of abs failure before the incident or after the car was restarted. the failure could have occurred 2 years prior while the car was in warranty but i didn't know until i actually needed the abs to work and found out the hard way. shame on vw... it appears to be a known safety issue and they are looking the other way to save a buck.

On 9/13/2015 i noticed an air bag light had activated. the vw dealer tells me that a wiring harness, part #1k0971584 has broken. i can drive the vehicle without a steering wheel air bags or get it fixed, my choice. well this car only has 35500 miles on it. this harness should not have broken. the funny thing is this harness sits under the air bag between the air bag and the steering wheel. i believe vw has/ had a recall for 2010 to 2014 jetta models for the same thing. there is something going wrong under the steering wheel air bag and vw better find out what the problem is and repair it.

Tl* the contact owns a 2009 volkswagen jetta. while driving 60-70 mph, the vehicle stalled without warning. the vehicle was towed to a dealer who diagnosed that the high pressure fuel pump failed. the dealer stated that there was no permanent remedy for the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 130,000.

I think there is an electrical problem with my car. since the beginning of this yr 2015 my seats burnt a hole threw the seat and my clothes. i no longer use the heated seats cause i am afraid my car will catch on fire. also my i have a light go out every time i replace a light. first a head light then a blinker light then a tail light next the licenses plate light and currently another front light. this has been over the last 6-8 mons.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the air bag warning light illuminated. the vehicle was taken to the dealer for further inspection to determine the cause of the failure. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 48,000.

The glow plug light began flashing and the check engine light was on (had been on for the entire duration of my ownership of 1 year for the car). we were on the highway and the car steadily lost power in the span of a quarter mile. we pulled off the side of the road. the engine would crank but not start. the mechanic the next day found metal shavings in the fuel system and suspects a high pressure fuel pump failure. the recommendation was to replace both fuel pumps and fuel lines. we have never misfueled the car - we have only used diesel fuel at top stations like shell and bp.

Engine stalled when driving and would not restart. metal fragments were found in the entire fuel system damaging all components.complete fuel system replacement is only alternative per volkswagen of america. contacted volkswagen customer assistance and was told assistance is not an option due to a federal mandate limiting time and mileage to 10 years or 120000 miles. also stated volkswagen would have been able to repair at their discretion if not for the federal government regulations?? this is a very common failure that local dealer states occurs locally 4-5 times a week in this area. the average repair cost is over 6000.00 dollars. i have been told the nhtsa had investigated this situation and closed the probe. if dealer records were investigated thoroughly, they would have found a tremendous number of like failures that cannot all be attributed to improper fueling or tainted product. 4-5 times a week since 2009?? absurd and unacceptable.

When getting my daughter out of her booster seat in our sportwagen tdi, the rear seat belt stopped retracting. i played around to get it to retract, but it still wouldn't, so now the belt is totally useless as it is too loose on my daughter and there is no guarantee it will even work in the event of a crash. i took the car to the dealer today, and they confirmed that there is something wrong with the retracting mechanism in the belt and it must be replaced. he also could tell that the defect wasn't caused by a child jamming something into the belt as it is in a part of the mechanism that is completely sealed and can't be accessed without removing body panels. while i'm thankful this happened when parked, i shudder to think what would have happened to my daughter in the event of a crash with a defective belt. i understand that the safety equipment in a car might need to be replaced in the event of a collision, but the seat belt should be the one piece of equipment in any car that should not just randomly break when the car has never been involved in any incident.

I was driving down the street when a loud beeping and the red abs failure + every light on dashboard lit up. every gauge stopped working (the gas gauge, speedometer, etc) i was close to home and carefully proceeded to the house. after a half mile the car stalled and the engine died. because i was prepared for an event, i immediately set hazards and rolled to the side of the road. i restarted the car and made it the rest of the way home (2 blocks) without it stalling again. i have not driven the car since, i took it the vw dealer and it was determined the abs module failed / broke and caused the problems. this is obviously a manufacturing the defect which can cause an immediate harmful affect. if i was on a highway or being careful far beyond any normal sense i could have easily been in a life threatening accident.

Upon pulling out of a driveway, vehicle showed flashing "glow plug" indicator and loss of power (limp home mode). pulled over, turned off vehicle and restarted, indicator cleared and vehicle drove normally. on subsequent trip later in the day, same symptoms appeared. again, cleared by stop and restart of vehicle. flashing glow plug indicator returned almost immediately, this time with solid "check engine" indicator as well. drove to dealership service department where they found metal fragments in the fuel system and likely high pressure fuel pump failure. currently awaiting results of fuel test to verify failure was not caused by misfueling with gasoline.

I was driving on the highway at 65 miles per hour, and my engine stalled. this came without warning from the alert systems. i towed the car to the dealership, and the service department said that the high pressure fuel pump had malfunctioned. there is an extended warranty on the high pressure fuel pumps, and my car was in the mileage and age limits. they said they would test my fuel, and if it had a trace of gasoline in the diesel engine, then the extended powertrain warranty would be voided. the test results showed no trace of gasoline, but they still refused to pay for the repairs. this cost me over $4000. this is identical to the problems reported in nhtsa action number ea11003.

Stopped and left the line at a green light when our 2009 jetta tdi sputtered and stopped in the middle of a busy intersection. was able to get the vehicle towed to a local vw dealership and given an invoice for $5500 for the high pressure pump, which is identified a known issue by vw under a self-imposed extended warranty but never under a recall. as i was told by vw customer service, since there was never a catastrophic issue to our vehicle prior to 120k miles, instead at 124k miles, the safety items were not identified and corrected.

Driving down the road at 35 mph the car suddenly dies, leaving me no power to escape a possible accident, brakes are hard to use, stuck in a traffic lane with cars coming up on me at 35 to 45 mph, turns out the hpfp exploded sending metal thru out the fuel system causing the engine to starve for fuel and stall out, with no fuel getting to the engine the motor wont restart causing a life threatening situation

I recently replaced the dmf (dual mass flywheel) in my car. it was preventative maintenance, as a failed flywheel is a hazard. the flywheel was failing to the point where it could be heard rattling while the car was running. the flywheels can fail unexpectedly at any time or speed, possibly causing serious damage to the engine and transmission, and possibly causing a sudden, uncontrollable stop. researching online shows this part is prone to failure. i believe there should be a recall. vw has done nothing of the sort.

Had been driving for well over 100 miles on the interstate and was exiting from one interstate onto another in moderate traffic in louisville, kentucky. during lane change, flashing "glow plug" indicator light came on and "engine fault! workshop!" came on. car immediately decelerated, causing hard breaking from following traffic and near collision. able to drive at 40 mph for approximately one mile to another exit. stopped at traffic light at the bottom of that exit and car stalled in the middle of the road and would not restart. towed to nearest dealership. two days later, learned from vw dealer that it was the "hpfp". again. a similar incident happened with this car in the fall of 2011 -- around the same time vw issued their recall of the faulty pump. i was told that the hpfp was replaced at that time. this was only 4 years ago and precisely the same issue. i have had the diesel fuel pump modification (another recall), the car is under the 120k on their "extended warranty" and i only use very-low sulfur diesel gasoline at major national chains when traveling cross-country like this.

Was driving and there was a loss of power, as if the turbo had stopped working, it eventually stalled out.

Automatic transmission shifts into neutral without warning. car works properly after parking and restart.

2009 jetta wagon sportwagon 2.5l se discovered broken left rear spring while rotating tires. last lower 3/4 turn of coil spring was broken off. presence of rust at fracture surface suggests it had been broken for some time, before 60000miles. a few weeks later, at about 61000miles heard a clunking from the right rear corner of the car. inspection revealed last lower 3/4 turn of coil spring was broken off, broke in the same place as the left side. owners report online that this is a common problem with the jetta sportwagon and caused by the spring manufacturing process.

I was driving on the 101 freeway at 4pm on my way home from work in moderate to heavy traffic when i braked thinking it was closer to the car in front of me then i actually was and hit my brake; my foot when to the floor, the car did not stop but skidded and spun around. i landed facing the opposite direction on the edge of an embankment without hitting any other car. i called 911 thinking it would roll down the embankment and was able to crawl out of the passenger side door. there was brush on the side of the freeway which prevented me from rolling down. my car is currently at the shop and waiting for inspection.

Started the car and after about 5 minutes of driving, the engine shuts off but all electrical systems appear to be working. no trouble/ indicator lights come on. this has happened on the interstate traveling 70, on a side street traveling 35, and sitting idle at a stop light. every time, the car will run for between 5-7 minutes than not restart for 5-7 minutes. at attempts to restart inside that 5 minute window after the engine stalls, there is no turning over, no clicking or anything. there is no temp issues, or low fuel issues. this has happened on a full tank and a half tank also. *tr

I was driving my jetta tdi to work on i-270 in the morning,the check engine light turn on and the abs light flashing and the transmission going to neutral and stop working , cannot accelerate the car just slow down on the highway, i turn my signal light to right and let it decelerated to the right lane .at my back was a truck its good that the driver of the truck was able to slow down if not my jetta will be rear ended crush. let the engine cool down and restart it and drove home quickly. i use my vag scanner on engine code i got 049409 and on abs 01315 both about transmission module lost communications. inside the dsg its the mechatronic unit failure. i check with vw dealer the mechatronic is out of warranty no extension too.anyway i bought the mechatronic and fluids replaces it and do the basic settings. the car is safe to drive again.this is a safety issue vw should have a recall on this mechatronic failure. in australia and in asia country they have recall too.

For the 2nd (!) time in 2 years, the high pressure fuel pump failed on the car. as my husband was driving the mountain highway, he lost all horsepower and the dash lights all lit up with various warning signals and a system failure warning. fuel pump has exploded and introduced metal shavings throughout the entire fuel system.

I was approaching a red light when suddenly the abs brake light came on, followed by every light on my dashboard. my car stalled and came to a complete stop. fortunately i was in the right hand lane of a semi-busy street and was able to wait until my car started up again. had i been on the freeway with my two small children in the backseat, i have no doubt that this would have caused a serious accident or death. i was told that i need to replace my complete abs system. i have approximately 72,000 miles on this car and have serviced it regularly. there is no reason for a part which affects the electrical system and safety of the driver should go out this soon unless it is a defective part - period!!! i know that hundreds have experienced the same problem as me as i have read their complaints online. vw needs to immediately make the repairs necessary to correct this problem in order to make their vehicles safe to the public and before anyone is injured or dies. if vw ignores this problem, instead of dealing with repairs, vw will be dealing a class action suit. please take note, vw. *tr

While driving on the highway, the check engine light came on and the car began slowing itself down. when i tried to accelerate the engine revved and the rpm indicator went up but the car would not speed up past 45 mph and the steering wheel shook very hard the rest of the way. when i took it for diagnostics and repair, the codes p2431 and p2432 indicated a faulty sensor in the air injection system pressure sensor. i was told that volkswagon was aware of the particular problem, which has occurred in a high number of vehicles and they in fact recommended an updated version of the injection hose and sensor. this was a $350 repair on a vehicle with less than 30,000 miles and according to volkswagon a common repair. i don't think it's fair that consumers should absorb the cost of this type of repair.

Gas smell inside car, fuel spraying/leaking out of metal fuel line from fuel pump to fuel rail.

The sun roof opened to the first tilt position without any action caused by the driver or passenger. it happened again on may 17 during a slow left turn in a shopping center. my concern is that it may be electrical in nature and may affect the door locks as well. on a previous occasion, i had difficulty opening the trunk and had to use my key to open the drivers side door.

Vehicle engine shut off during travel, due to fuel filter being clogged by metal debris. the high pressure injection pump failed effectively ending the life of the engine. the welds on the high pressure injection pump had deteriorated, resulting metal debris to circulate through complete injection system. after multiple failed attempts to flush out the injection system it was decided that the best course of action was to replace the entire fuel system along with the fuel injector pump. the dealership would not cover the repair that was estimated to be around $5,500. very unsatisfied. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact noticed a fuel odor from the trunk area. the vehicle was taken to the dealer where it was diagnosed that the engine exhaust flap needed to be replaced. also, after getting the vehicle back from the dealer, the engine warning light illuminated. the vehicle was taken to the dealer and they stated that it was due to the engine exhaust flap failure. the vehicle was repaired. the manufacturer was made aware of the issue. the failure mileage was 136,000.

The door locks on my 2009 jetta will not lock/unlock. this can cause an issue where the door remains locked randomly, prohibiting an occupant from exiting the car in case of an emergency. this also allows the door to remain unlocked when assuming it has been locked, leading the car to be more accessible to unwanted patrons! *tr

Upon driving through a highway interchange at a lower rate of speed the electronic stability control disconnected with an amber solid light on the instrument cluster indicating so, the anti-lock braking system also disengaged indicated as well with an amber solid light on the instrument cluster, and the brake light was flashing red on the instrument cluster. upon turning off the car and turning it back on it resets, however the issue is becoming more common as time goes on. *tr

2009 volkswagen - jetta tdi - 2l, in-line4 (120cl) diesel * a previous claim was submitted lacking information, please disregard. vehicle engine shut off during travel, due to fuel filter being clogged by metal debris. the high pressure injection pump failed effectively ending the life of the engine. the welds on the high pressure injection pump had deteriorated, resulting metal debris to circulate through complete injection system. after multiple failed attempts to flush out the injection system it was decided that the best course of action was to replace the engine if a replacement could be found. a replacement was found and the current engine installed has the same high pressure injection pump, as a replacement part is not available to independent shops, only to dealerships. cost of replacing engine - $8,500.00. *tr

Vehicle engine shut off during travel, due to fuel filter being clogged by metal debris. the high pressure injection pump failed effectively ending the life of the engine. the welds on the high pressure injection pump had deteriorated, resulting metal debris to circulate through complete injection system. after multiple failed attempts to flush out the injection system it was decided that the best course of action was to replace the engine if a replacement could be found. a replacement was found and the current engine installed has the same high pressure injection pump, as a replacement part is not available to independent shops, only to dealerships. cost of replacing engine - $8,500.00. *tr

Was driving at 50mph car just shut off-returned on hazard lights pulled over -waited -had to wait one-two minutes before car would start. this happened three additional time going between 30-50 mph same day took it right into vw shop. shop diagnosed ignition problem and replaced it. *tr

The trunk lid of my 2009 vw jetta opens unexpectedly. it has happened while driving and while it is parked. this problem is intermittent and it is difficult to predict when it will occur. i will sometimes find it open when i am ready to drive in the morning. sometimes it will open immediately after starting the car. once it opened while i was entering a freeway ramp. luckily it has not yet happened while unattended during a rain or snowstorm ! yet the potential for danger is very real. finding a place to pull over to close a trunk lid while my rear vision is blocked can be a very dangerous scenario -- not to mention the security issues an open trunk lid raises. the vw dealer has attempted two fixes, once under warranty and another attempt on march 6, 2015 cost me several hundred dollars. the last incident occurred just this afternoon as i was returning to my car from the bank lobby. i'm scheduled for a third visit to the dealer tomorrow afternoon. i really don't want to be a throwing any more money at a safety and quality issue that should not occur and hope that you will be able to help me. thank you very much. *tr

We were driving on down the road and the cars lights started blinking and then car stop running and stopped dead in the road. could not get it started again. if it had been on the freeway i am sure i would not be typing this we would be in hospital or worse. we had to get out and the steering was not working to get it to side of road. i am elderly and do not have alot of strength. we had to pay extra to aaa to tow it since we were far away from dealer. the dealer called and said there was metal shavings in fuel line and components. i researched online and have seen several of the same things happening to other cars. this is a real safety issue. please help fix before someone dies http://www.carproblemzoo.com/volkswagen/jetta/2009/car-stall-problems.php car stall problem 2 failure date: 10/25/2012 while driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. i was able to steer car to side of road and stop. once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). had car towed to repair shop. they have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. this failure caused metal shavings to be dispersed throughout entire fuel system. i'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. estimated cost to repair is between $7,000 and $10,000. this car is a diesel tdi. *tr

Goodyear eagle rsa 205/55r16. during a routine inspection and oil service on my jetta the technicians discovered tread bubbles in 2 of my tires. i had the mechanic put both tires with bubbles on the rear for safety and i drove the car to a goodyear tire center. they inspected the tires for me and verified the bubbles in the tread. goodyear tire center then contacted goodyear corporate for me. the tires are less than 5 years old and the car is drven about 1,000 miles per month. goodyear said that they would only give $20 off the cost of new tires. i still have more than half the life of the tires left. i feel like they should replace them with new tires because this was a manufacturer defect. the techs at goodyear said that the steel windings have failed and caused the air to expand the rubber in that area. goodyear eagle rsa 205/55r16 back left tire date code 1612 back right tire date code 3711. *tr

I was driving our 2009 volkswagen jetta sportswagen tdi on the highway when the glow light came on. i stopped the car and the engine stopped working and started smoking. the dealer said that the engine had seized but did not know the reason. according to the dealer the engine will have to be replaced. the vehicle has had all of the recommended services which were done by the dealer including all of the oil changes. *tr

Tl*the contact owns a 2009 volkswagen jetta. the contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. the vehicle failed to restart after several attempts. the vehicle was towed to the residence where the contact replaced the fuel filter. the contact informed that the high pressure fuel pump needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 75,000.

Anti-lock brake and stability control failure during braking event. during braking event on slippery surface: 1.) abs engaged as normal at start of braking event. 2.) abs stopped working and wheels locked up resulting in vehicle rotation. 3.) stability control and brake warning lights came on accompanied by a beep. 4.) after braking event warning lights remained on and abs/stability were non-functional. 5.) after car restart warning lights were gone and abs/stability control worked. under gentle braking on slippery surface abs works. able to consistently recreate issue with hard braking or hard acceleration on slippery surface. there is no indication of an issue prior to failure. car was checked by vw dealership prior to failure and no error codes were returned pertaining to abs/stability control. *tr

I am reporting last second direction changes given by my garmin nuvi 42 gps navigation device. on exit 57 off i20 west to i75/85 the device changed from directing to join i75/85 south to join i75/85 north with less than 300 feet to make the change. also, the device made a similar last second direction change while traveling north on i75/85. it indicated that i should be in the left 3 lanes but that i was to continue to i75 north. then it changed with only 300 feet remaining to say that i was to take i85 north. i have reported this to garmin. i believe that these last second direction changes can lead to erratic driving and mishaps. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the gears were difficult to shift and the vehicle jerked. the failure recurred on numerous occasions. the vehicle was taken to a dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 09v333000 (power train). the vin was not included in the recall. the manufacturer was notified of the failure. the approximate failure mileage was 79,000.

Hoses for the sunroof drains not sealed properly. water leaks into passenger compartment. fills spare tire well, rusting the jack and tools making it hard to use if needed. water also runs down a pillar (where there is an airbag) and then over (soaking) the fuse box on the side of the dashboard. then it runs down the plastic trims and leaks onto the feet of the driver soaking the floor mat. the wet fuse box and airbag seems dangerous. date first noted and mileage are guesses. i know of many other jetta sportwagens that have this issue. *tr

I have 2009 volkswagen jetta 2.5 and i have problems with my cars. 1) all my lights, except for the left side of headlight, are not working. all the lights went out at the same time. i changed the bulbs but still do not work. 2) since lights started to not work, i get seat belt warning signs and alarms even if i am wearing the seatbelts. 3) when i try to wash my front window with the wipers, window washier(liquid) would not come out. *js

Rear door lock failure - unlock car using key fob, try to open back driver's side door, pull handle, door "drops" but doesn't open fully, pull handle second time door opens. from the inside try to open the door pull on handle door fails to open remaining locked even when driver unlocks manually. this does not happen every time i try to open the door but frequently. i've replaced door locks twice on rear passenger doors and the left door has failed again. each time at my expense! this should be a recall as it's clearly a safety issue. *tr

Tl* the contact owned a 2009 volkswagen jetta. while driving at approximately 45 mph and applying the brake pedal, the abs, the stability, and the brake warning lights illuminated. in addition, there was a loud abnormal noise and the vehicle spun out of control. the vehicle flipped three times and crashed into a bush. the air bags did not deploy. there were no injuries. the contact did not disclose if a police report was filed. the vehicle was towed to an independent mechanic where it was diagnosed that the rear passenger axle was fractured. the vehicle was destroyed. the manufacturer was made aware of the failure. the approximate failure mileage was 75,000.

First time the air bag indicator light came on was only a year after purchase(december 2010; mileage 27,341). i immediately took it to the dealership (same dealership that i purchased the vehicle from) in wa (duty station at the time) and explained that it happened after the passenger seat had been moved. problem was diagnosed as" passenger seat ignitor connector failed." wiring harness was repaired by the dealership at no cost due to vehicle still being under warranty. i was then deployed for 15 months and had the vehicle in storage. upon my return, and driving the vehicle again, the airbag indicator light came on once again in april 2012 with mileage of 29,052. once again had the vehicle inspected at vw dealership in tn (my duty station at the time), where the vehicle was diagnosed with the same issue. passenger seat airbag connector was repaired (again) under warranty by dealership. in aug 2014, the air bag indicator light came on for the third time. i provided all previous maintenance/repair history to dealership to let them know that this was a previous and recurring issue. issue was diagnosed again as an issue with the wiring and with the vehicle now out of warranty, had to pay for the work. at this repair i was told that they could see where previous work had been done and was reassured they had fixed the problem for good. in oct 2014 the air bag light came on for the fourth time. after this, i contacted vw headquarters and explained the issue who then assigned a "regional manager" to my "case." i deployed again shortly after, but had my mother work with the dealership and vw to resolve. finally looked farther into other than the wiring and result was having to replace the entire passenger seat ($1100). vw refused to pay for the repair due to vehicle being out of warranty even though original issue began 4 years prior while under warranty. *tr

While driving in local, i was so scared when my 09 vw jetta sportwagen tdi suddenly stopped, completely out of power. the car stopped right before we entered the intersection. it couldn't be able to restart. there were no engine light on, no warning signs. the car just completely shut down without any signs and we have to have it towed. i consider this as a serious safety issue since if the car just shut down like that while on freeway, it could lead to many car accidents and deaths. the diagnosis showed that there is metal pieces flow inside the fuel line which cause fuel system damage and break down the high pressure fuel pump. this issues has been happening to cars in the same model which has been reported over the years. nhtsa should have solutions for this safety issues with these vw's car models to prevent serious car accidents especially on highway. *tr

Glow plug warning light began flashing and engine lost much of its power. after about 1 minute of additional driving engine stopped in the middle of the road leading to loss of power steering and brakes. managed to coast car off to side of the road and stop without incident. car towed to local mechanic and diagnosed as a high-pressure fuel pump (hpfp) failure which resulted in metal flakes contaminating the entire fuel system. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at various speeds, the engine stalled. the vehicle was able to restart. the contact also stated that the check engine and an unknown warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the injector circuit in cylinder 1 failed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 65,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at approximately 65 mph, the check engine and the electronic power control warning lights illuminated. in addition, the vehicle stalled. the vehicle was towed to the dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 50,000.

Abs control module failure is very common for mk5 jetta's and golf's. mine failed approaching a red light in a foot of snow, resulting in a loss of the traction control, abs and stability control. volkswagen needs to do the right thing and issue a technical service bulletin before there is a loss of life.

The "under hood fuse box" was replaced in may 2014 under recall #97am. when the weather turned cold the car began to get hard to start, the engine light came on, and when it turned very cold the car would not start at all. i took the vehicle back to dealer, they cleared the code and said if the code came back they would need to replace the "glow plug control module". when i came home i started searching the "tdi forums" for similar problems. i found others had the same issue and someone found the solution. when the fuse box was replaced, there is a little jumper (vw part number: 3c0-971-249) (cost $5.) that goes in a relay slot (r2) that sends power to a 50 amp fuse (sb27), that sends power to the "glow plug control module" (j179) that sends power to the glow plugs when the engine is below 18 degrees c, allowing the engine to start when cold (and without smoking). ***the problem is that there is no legend provided for the under hood fuse box, so no way to know if something is missing. this is also a safety hazard because if someone would pull a fuse and not pay attention, there is nothing to indicate where or what size of fuse to put back in. this could effect anything from headlights to abs. *tr

My vw jetta tdi had many problems since i purchased it. first, we had problems with the injection system imploding. they asked if we ever put in gasoline instead of diesel. i told them absolutely not. they wanted to charge me $6500 because car was out of warranty but service manager got vw to pay for it because i said i was going to get an attorney. on june 27, 2014 we had with an electrical problem where the battery was draining from a short in the radio modulator. the car had 101,348 miles. they fixed the problem which took 9 days to fix and cost $1238.56. i noticed the radio would stayed on with the key out of the car after that though. then we had the check engine, air bag, abs and traction lights on at 109,452. i took it to my service station on 11/28/2014, but he said the dealer had to program update the software and check the abs module for electrical problem. the dealer said it was the o2 sensor on number 2 cylinder. they found no problems with the air bag, abs module or traction control. they charged me $600. the lights were all off. on january 3, my 17 year old daughter and her girlfriend went to the movies last night with the car. it was lightly raining out. she left the movie theatre around 8:20 pm. she came up to an intersection that was turning red. she applied the brakes and skidded through the intersection hitting another vehicle that was crossing. she was doing about 40 mph. she said the car did not want to stop. she said there where lights on the dashboard when she was driving. people in the other car went to hospital. *tr

When it rains the drains in the volkswagen jetta get clogged up. once the drains get clogged the water comes inside the interior of the car into the entire floor of the car. the floor is then flooded with water. their has been a previous lawsuit that was settled for the previous vw models 97-05 in 2014. when the car was sold to me no one notified me of this problem and how to prevent this problem. now my local vw dealership wants to charge me 1000 for this problem which should not be a problem from the first place. *tr

I am "guessing at some of the information above since it was the first time it happened and i didn't give it much thought then. at that time, i was making a right-hand turn to another street and the engine stalled. there was no warning light or signal. i pulled over to the side of the road, restarted the engine and it worked fine. this occurred sometime in mid to late september. yesterday (12/24/2014) i was at a stoplight and this happened again -- the engine stalled while i was already stopped while waiting for the light to change from red to green. again, there was no warning light or signal. it was remniscent of when i drove a standard transmission vehicle and inappropriately took my foot off the clutch. i was able to re-start and engine ran fine. i am leery of driving the car again, however, for fear that this will happen again. i plan to take to my mechanic asap. reading the descriptions others have had with this issue are very similar to mine. i have kept up with maintenance and care of the vehicle and it has less than 25k miles on it. *tr

After numerous attempts by dealer to fix engine light indicator (3 attempts in 5 days) said maf part bad as per computer codes. *tr

2009 volkswagen jetta tdi with dsg transmission with 67,000miles while accelerating to roadway speed the vehicle began hesitating followed by a dramatic loss of power and struggled to accelerate at all. glow plug light began flashing and check engine light came on after about 1 minute. dramatic loss of power could have resulted in crash. volkswagen dealer diagnosed the issue as a defective crank shaft position sensor which could only be replaced at a cost of over $2,000 due to the in accessibility of the sensor and needing to uninstall and re-install the engine. *tr

Driving down freeway at 61mph, engine turns off. no power steering or brakes while i changed lanes in heavy traffic to get to the shoulder of the road. car would not start and had to tow to the dealership. dealer replaced battery, primed fuel system, gave car back. after five days, check engine light came on, so i took car to dealership. they replaced glow plug control module and gave car back. driving down highway when car again dies, engine turns off without warning. i have to change lanes again with no power steering or brakes to get off the road. towed vehicle to dealership where they say the high pressure fuel pump needs to be replaced. this is a very scary and dangerous problem to have a car turn itself off while driving down the freeway. *tr

Took to dealer for oil change and horn not working . in diagnosis, found that clockspring needs to be replaced which would also probably resolve the air bag light which is on. the price for repair $485.00. when calling other auto repair shops in the area ; could not find another shop to replace the clockspring ,as it is a liability because of the airbag involvement. the dealer could not tell me whether the air bags worked but said replacing the clockspring should take care of the issue. volkswagen customer care was contacted and said the car is out of warranty and they can do nothing about this, even though my voiced concern about the airbag issue was heard. *tr

On 11/3/2014 i drove my 2009 volkswagen jetta tdi to work on interstate 90 , when the cars engine light came on and the vehicle immediately started to decrease speed. by the time i found a safe spot to pull over the vehicle shut down completely. my car had to be towed to an autoshop where i was told that my cars highpressure fuel pump shut down and contaminated the whole fuel system with metal from the secondary fuel pump.i had purchased this car used just this february for $15000 and now i have to pay a bill of $7000 to be able to drive it again.i did do some research and discovered that i am not the only driver with a 2009 vw jetta where the highpressure fuel pump failed. *tr

Passenger side, rear door lock does not work. door cannot be opened from either the inside or the outside. *tr

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 35 mph, the engine stalled and the vehicle failed to restart. the vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 115,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at approximately 15 mph, the steering wheel and passenger side air bags inadvertently deployed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

We bought our 2009 jetta tdi used at a kia dealership on 5/4/14 with 99k on the odometer. the car was running fine and we had no issues during test drive or the month after until 6/18/14 when the glow plug light came on. we took it back to the dealership we bought it at because it had a 12/12000 warranty on it and they couldn't find a problem. they replaced the battery. it happened again and we took it in to them, this time they sent it back to the vw dealership they had obtained it from to have it checked out. it was there for 4 days while mechanics tried to find the problem and then they brought in an expert to tell them that the high volume fuel pump was failing and it would cost $1,500 to replace. it was not covered under the 12/12000 dealer warranty. we chose not to have the work performed there and i am taking it to another mechanic to have it done. we have driven it for the past couple of months with only minor issues with the glow plug light coming on and we have learned to pull over, shut the car off and turn it on again. this will go for a few weeks before happening and then we have to do the same thing all over again. it is now failing more often and i will be taking it in to repair. the problem here is that the hvfp is a well documented failure on the tdi models and i believe based on the cost i have been seeing on forums that this should be a recall. when the failure happens it is not always in a safe place and i have to make some unsafe moves to get off the road to shut down. i have been lucky that it didn't hard fail as others have and take out my fuel system. we also located the original owner and she had the same issues, this is where we learned to just shut the car off and restart it and all would be fine. *tr

Heated seat malfunction burned through upholstery, melted fabric and burned through my shirt. wires are exposed. *js

Tires are michelin pilot hx mxm4, radial xse 225/45 r17 91h original tires from date of purchase 8//10 with actual mileage 14829, for the exception of 1 tire, that was replaced on 9//10 do to road hazard. presently all 4 tires are showing a sidewall defect. there is a fault, a crack line that runs along a manufacture groove line that separates the tread from the side wall, this is common on all 4 tires, but with differences of severity in each tire. the front driver side tire caught my eye because of the 1/8 inch crack that is exposing the carcass/or cables when looked at closely. *tr

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 15 mph, the air bag deployed without warning. the failure occurred after the vehicle drove over a sewer cover, which caused the front windshield to crack. there were no injuries. the vehicle was towed to an independent mechanic for diagnostic testing. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 83,000. the vin was not available.

For the past year or so my 2009 jetta tdi (diesel) has had the same recurring problem: my glow plug light will come on and i lose normal driving capabilities. i cannot accelerate or maintain speed as i normally do. my car will remain around 25 mph, sometimes losing power until i am forced to pull over. my solution has been to turn the car off, and back on again. the light will go off and i can drive normally most of the time. sometimes i have to leave the car off for a period of time to regain standard driving capabilities. it has been about 2 weeks since that has happened. 2 days ago, my engine light came on. i took it to the dealer and they pulled codes p0087 and p0088 (fuel pressure too high and fuel pressure too low at the same time). they want me to replace the fuel rail, which will be an estimated $1000 in total parts/labor. i called another dealer in hopes of getting a better price and they are put off by the first dealer's recommendations. i was told there is no evidence of metal in my fuel system but even so, other dealer thinks this will be more serious than just replacing the rail. after researching i am beginning to think that i am experiencing the beginning of hpfp failure. i feel like i am driving a ticking time bomb and i'm not sure what to do! replacing the fuel rail feels like a quick, expensive and inefficient solution to a bigger problem. i contacted volkswagen customer care and i was told that i will receive a call from a regional agent about my situation tomorrow. *tr

High-pressure diesel fuel pump (hpfp) began to fail. heard high-pitched whine coming from hpfp after engine had been taken at least once past 2100 rpms after startup. vw dealership service department confirmed hpfp imminent failure and replaced it under warranty. *tr

Driving on a busy 4 lane road my car suddenly stopped just flashed a few lights on the panel for few seconds. the car would not start. could not be moved lucky that there were no injuries. the vehicle towed to vw dealer, basil vw at lockport and was told that the high pressure fuel pump exploded. caused extensive damage requiring numerous components, with a total cost of about $7,000.00 the car was service by a vw dealer or by a repair shop owned by aaa of wny located at clarence ny. this came on with out a warning, was not informed about this problem. had owned diesel cars since 1977 and did not face any such problem or hear of such a problem. *tr

The car was running fine up to the time it quit. it stalled in a puddle after 7 days of rain so i assumed it had gotten water in the system somehow. i had it towed to my local mechanic. he in turn called the dealer who said they were unable to sell him the parts for the repair and that i needed to have it towed to them. i have since been told the repair work will be between 8 and 10 thousand dollars to replace the diesel fuel system! i told them to hold off so that i can way my options. i have since verified that indeed the high pressure fuel pump had disintegrated and destroyed the fuel system. *tr

Intermittent electrical problems from undetermined source for last year, ended up losing all lights on passenger side of car, and some lights/light function on driver's side, including brake lights, turn signals, headlights etc. random security alarm going off without being able to turn it off, brake warning lights, traction control issues. after a quick internet search i became aware that this is a very common problem and known vw issue, and found f16 fuse to be melted along with a portion of the fuse box. called the only vw dealer in the city 10/23/14 and was told i had two safety recalls on my car, one for an ecm software update and one for this electrical issue, neither of which i was notified of, yet have been notified to have the "diesel only" sticker installed, and haven't moved since long before i purchased the car. dealer is not able to look at my vehicle until 10/27/14 and cannot provide a loaner car since volkswagen won't reimburse them for that cost. called volkswagen customer service and spoke with doug, only to be told they could not authorize rental car reimbursement, and i would need to either shoulder that expense myself or continue driving the car in it's current state. informed him that the car was not safe to be driven with the lighting issues, and fuse f16 being tied into abs as well, was told he couldn't help me. if they had done the correct thing, i wouldn't be left in an unsafe car to transport my family, due to their engineering design negligence. *tr

Timing chain tensioner failed resulting in engine failure. *tr

2009 jetta tdi sportwagen. during a panic stop to avoid an accident the abs and atc (traction control) dash indicator lights came on solid along with an alarm and the brake indicator light flashing on and off. during this panic stop both rear brakes locked. turning the ignition off and on reset the indicator lights. ten minutes later i attempted to duplicate the incident on a quiet side street by driving at 20 mph and hitting the brakes hard enough to engage the abs. once again the indicator lights came on and alarm sounded. dealer diagnosed problem as failure of the abs controller. research on internet indicated that this is a common problem with 2009 jettas with hundreds of similar occurrences. the part is $1750 plus labor to install brings total to $2200. the abs controller is not a wear item and should not be failing on a car which has 62,400 miles on it. the car has been dealer maintained and serviced since new. this was the first time the abs had been engaged other than during the winter on snow covered roads. *tr

The turbocharger failed at low speed. there was a loud whining/howling sound. the cost of repair was $2,566.64. *tr

I replaced the brake pads on the above described vw. for more completeness it is a vw jetta 2009 sportwagen, tdi (diesel). the 4 front brake pad thicknesses were about 3/16", the 4 rear brake pad thicknesses were 1/16". this is very unusual. all cars that i have owned etc. experience faster front pad wear than rear pad wear. this is also what vw expects as they have the electronic wear sensor on the front brake pad. i believe that this may be caused by a defective proportioning valve or by a too soft pad material. *tr

After idling for approx 5 minutes on a hot afternoon (95f), i tried to accelerate the vehicle and immediately felt a sputtering from the engine. the engine light came on and then the epc light; the vehicle started to lose power. after turning off the engine for a few minutes and restarting, the vehicle was still sputtering however we were able to drive it home approx 10 miles on a city street. the vehicle would not accelerate over 20 mph. after taking to the dealership they advised that an engine coil had failed and needed to be replaced. the incident occurred again 5 months later with the same conclusion from the mechanic. *tr

This issue has been happening in my jetta tdi for over a year, and so far my mechanic has been unable to figure out the cause. i hear a ding and the glow plug light begins flashing, and on the small screen i see "engine fault - workshop" once. the car sometimes seems to lose power or go into "limp mode" but sometimes there is no affect on how it drives. when i pull over and turn off the car, then turn it back on, the error is gone and the car drives fine. this has happened more & more frequently, almost always when i'm driving on the highway. it now happens at least every other week or so. after doing some research i see that this is a pretty common problem for jetta tdis, and it seems that vw needs to do something about it! the last time i had my car in the shop for it, another check engine light had come on, and that was fixed, but this issue was not because my mechanic couldn't replicate the problem. now that i've done more research i am calling my mechanic in the morning. *tr

The water pump failed at approximately 70 mph. the impeller came off of the shaft inside of the pump because of a poor design(plastic). this caused the vehicle to overheat. went ahead and had the timing belt done also. cost of repair was $1131.87. *tr

Tl* the contact owns a 2009 volkswagen jetta. while the vehicle was idling and attempting to accelerate, the contact heard an abnormal noise and the vehicle stalled. the vehicle was able to restart after several attempts. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 57,000.

Fuse f16 melted in engine fuse box disabling all right side lights and turn signals. this is a common complaint and also subject to recall on 2009 tiguans. this is the same problem, a hard-coated fuse should be installed via a recall. *tr

The rear seat belts on the left and right side no longer function. they will not retract or extend and are locked up. they are now unusable. *tr

While driving my 2009 jetta sportwagon tdi on a 3-lane arterial, the engine began to sputter and at the same time the glow plug dashboard light began flashing. within 5 seconds the engine stalled completely and would not restart, leaving the car disabled in the middle of the lane. an independent repair shop discovered that the high pressure fuel pump (hpfp) had shattered and sent shards of metal downstream through the fuel system. those shards in turn damaged the fuel lines and fuel injectors. the independent repair shop was unable to secure a replacement part for the hpfp from its usual sources and contacted the local volkswagen dealer. the vw dealer would not sell the part to the independent shop but indicated that volkswagen would repair the problem at no cost even though the car was no longer under factory warranty. when i spoke to the parts manager at the vw dealer, she indicated that hpfp failure was a known but uncommon problem and that she saw cars where this had happened "about 10 or 12 times a year." when i had the car towed to the dealership and spoke to the service manager, however, he said that my car was the 7th or 8th car on his repair floor at that time with a failed hpfp, and that he had been seeing "about 15 to 20 cars a month" with this problem. he said that some of them had probably failed due to misfueling, but that others failed for no apparent reason. he said it was probably due to a slightly different diesel formulation in the us vs. in europe. when i picked up the repaired car two weeks later, i asked the service manager if there was any evidence of misfueling in my car and he said "no." i asked how many hpfp failures he had seen since i dropped my car off and he said "you don't wanna know, probably a dozen." he also said he had recently become aware of hpfp failures happening even on vehicles with previous hpfp repairs. *tr

Going down the interstate at 70mph beside a semi, the car slightly (not enough to take me out of my lane) pulls to the side & ding! ding! ding! 'abs' & 'esp' lights come on & the emergency 'brake' light on the dash starts flashing. no additional symptoms that i noticed on the next 15miles to work, just the dash lights. upon arriving at work i park & shut the car off. restart it. and everything appears as thou it was an aberration. no lights. no dinging. from a car that goes nuts when you're simply just low on wiper-fluid, it could be something major like an abs module or 'speed sensor' (from what 100s of other owners say online) or something 'minor' like a corroded fuse. needless to say, while i'm wincing at the potential repair costs, i'm in fear of & dreading my drive home this evening. i'm glad no one was hurt this time but as we all know, the odds are someone is going to get hurt. whatever is causing this problem for numerous vw owners is a safety issue. if abs & traction control are mandatory features on a car via the nhtsa, it stands to reason that rampant problems such as vw jetta owners are experiencing is a manufacturer's quality issue. it's not normal wear & tear. i actually trust the nhtsa to do the right things here; find out what the problem is & make vw fix it. the only other option the nhtsa has is to ignore a blatant problem with the abs & traction stability controls of a mass production family sedan/vehicle.

I tried starting my car and the engine would not turn over, as if it was not getting any fuel. after numreous attempts i had my car towed to commonwealth volkswagen in santa ana , ca. they diagnosed the problem as a failed high pressure fuel pump which sent slivers of metal throughout the fuel system. the entire fuel system,(hoses pipes injection units fuel pumps, filters, etc.) was replaced. volkswagen paid for the entire repairs. i was told by the volkswagen service representative that they had seen this issue before and that it was not uncommon in 2009 & 2010 jetta tdi and other tdi models. they asked if gasoline had ever been used and i indicated that i have only used diesel fuel and that volkswagen had retrofitted the fuel nozzle receptacle to only accept diesel fuel nozzles. it concerns me that volkswagen knows about this problem, that they repair the vehicle at their expense, no questions asked, and it has been reported hundreds of time by volkswagen owners on a variety of internet websites, yet volkswagen is not recalling the vehicles to proactively fix the problem. they fix the problem one at a time as it occurs. they wait until the system fails and the consumer is put in jeopardy of being in a major, life threatening accident or stranded in a remote area. this problem has also occured with my 2010 volkswagen jetta tdi in august 2014, at night, 50 miles from the nearest volkswagen service center. i reported this incident to nhtsa as well. vokswagen needs to take ownership of this problem by recalling all the tdi vehicles before people are killed on the highways.

High pressure fuel pump failed (2.0l tdi clean diesel motor). this is covered under ea11003. *tr

My vw jetta tdi 2009 stalled in traffic in dec. 2010, it was only a year old with 23,000 miles. the dealer said i must have put reg. gas and not diesel. i said i had receipts and he could test it to prove i hadn't. the damage was $8,000 for a new fuel system including tank. it was called a high pressure fuel pump malfunction with fuel system contamination. he said there was metal shards that disintegrated the entire fuel system. it was covered under warranty. now august 7, 2014, the exact same thing occurred and it is not under warranty but the dealer will cover it again for free. checking on-line, i see this is a common problem and there needs to be a recall or we should get a new car. i asked dealer if he could guarantee it won't happen again and he can't! but he says vw will always fix it for free if it happens again. what if it happens and someone dies in an accident when it stalls on the freeway? will they do a recall once someone dies?!!!!! *tr

My husband and i were driving, and we heard a very faint, high pitch screeching sound, like a pulley system was going out. we drove another 500 feet, and then the engine stalled. then the blinking glow plug light came on. thankfully we were not going very fast, and the road was not busy. we were able to coast to the side of the road. we tried to start the car again, but it wouldn't turn over. we had to get the car towed to a shop. there are small pieces of metal found in the fuel filter, which indicated the high pressure fuel pump failure. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that there was an abnormal noise coming from the rear driver side wheel. the vehicle was taken to the dealer where the technician diagnosed that the rear coil spring fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 45,000. updated 9/18/14*cn

Was turning right onto a backroad, shifting from gears 1 to gear 2 hitting 22 mph. lost all acceleration, had to pull over and turn vehicle off, smell of smoke but no visual, let vehicle sit, checked oil, coolants, all perfect. smell went away, attempted to start vehicle with hood open, checked engine with vehicle on, movement of 1-2 inches from engine rocking severely. turned vehicle off, towed to dealership. *tr

Driving on my way home from work in town and all of a sudden the glow plug light comes on flashing and the engine light appears on the dash. i immediately turned off the car restarted the car and the problem was not resolved and a message appeared on the sash "engine fault workshop!". hpfp failure. *tr

I have owned vehicle for 2.5 years, went to check the status of the spare tire and found that the spare tire well was filled with water. searching here and there i see that this is a known problem with this vehicle, something to do with the sunroof drain tubes. i bought this car from a vw dealer and have had it services at a vw dealer and no one has mentioned anything about this. with all the electronics on the car this could have caused a major outage. *tr

I was driving when i heard a metallic sound, a quick inspection at the side of the road did not reveal anything. i drove it to a repair shop where they found that the rear driver side spring had snapped. my mechanic stated that he sees this frequently with jettas. *tr

I started my vehicle when i got a light bulb failure light on my dash, after investigating all affected bulbs which were all on the right side of the vehicle i looked at the fuses. come to find out there are two spots in the fuse box that are 30 amps and were melted but not blown. the fuse box itself has been melted as well. i replaced the fuses and about one year later it happened again. i jiggled the fuses that were melted and the lights started to work again. *tr

While driving on freeway car completely shut-off. coasted to off-ramp, stopped car and then re-started it. dealer later diagnosed ignition switch problem (intermittent ignition switch faults logged) and recommended replacement of the ignition switch. *tr

Flashing glow plug light and engine warning with loss of power. engine died within several minutes. coasted to safe spot to pull off road. towed to vw dealer who diagnosed high pressure fuel pump (hpfp) failure with metal throughout fuel system. *tr

Driving in the neighborhood when all of a sudden car's rpm's go super high. i turn off the vehicle and it wouldn't start again. had it towed to vw dealer who has diagnosed problem as full fuel system blow out/failure. i am the original owner. no problems previously and no symptoms of fuel system problems prior to this incident. *tr

As i was traveling from ft collins back to denver on the i25 freeway going approximately 65 mph when my car suddenly lost power. when i pressed on the gas pedal all i heard was the engine revving but no power. i was able to move my car safely to the shoulder of the freeway by sheer luck of the time of day this happened and then promptly called a towing company. *js

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 50 mph, there was a sudden loss on engine power as the electronic throttle control warning light illuminated. the vehicle was taken to a dealer where it was diagnosed with a fractured high pressure fuel pump and needed to be replaced. the vehicle was not repaired. the manufacture was made aware of the failure. the failure mileage and current mileage was 119,000.

Sunrise v.w. had my 2009 jetta tdi in their shop yesterday, and after diagnostics informed me that i needed both cooling fans, and the intake manifold replaced. i have geico mechanical break down insurance. the adjuster only approved the replacement of the cooling fans. on the way home my check engine light came on, i heard a pop sound from the engine, and lost all of the cars power. this loss of power happened while traveling in traffic at about 30 mph. i believe the intake manifold failed, and caused the loss of engine power. the car was then towed back to sunrise v.w. *tr

Vw jetta reverse / forward action error. malfunction of car electronics / mechanics causing sudden acceleration and surging.

While driving, a warning message briefly appeared stating engine management malfunction followed by a blinking heat coil light. the manual said to take to repair station as soon as possible, but within 1 mile the jetta tdi lost power, my car almost stopping and eventually losing all power. luckily i was not on the freeway where this would have been very dangerous, and i was able to pull to the side of a country road, calling for a tow truck. analysis following instructions on a vw service bulletin shows the primary fuel pump that supplies the system failed and the vane pump released metal into the entire fuel system, getting past the filter (another defect?) and going all the way to the injectors. the entire system except the gas tank will need to be replaced. vw says this $7000 repair is not under warranty. vw should have recalled the faulty fuel pump and faulty filter that allowed the metal to continue into the entire system. i am being told that one dealership is handling 2-3 of these cases a week! i find on the internet that this has caused accidents. *tr

Our car is driven by 2 drivers- i am 5 feet tall, my husband is 6'1". the car seat gets moved back and forth a lot as we both drive the car daily. in late november my husband moved the seat all the way back and it made a cracking noise. we later noticed the air bag light was on. he found the broken wire under the seat and repaired it, but the light was still on. a call to the dealership revealed they knew about the issue and the fix was to "not move the seat so much". the next week- before we had a chance to take the car in to get the light cleared- the car was involved in a collision. i rear ended a car in slow-and-go traffic when she switched lanes in front of me while i was accelerating. $15,000 in damage was done to the car but the air bags did not go off. a witness that stopped to help had to pry the door open to get me out. the fighter fighters all remarked that they could not believe the air bags didn't go off. no airbags could have been a huge issue if the accident was worse. *tr

The car began to flash the "glow plug" warning light along with a message "engine fault workshop" pulled to the side of the road and attempted to restart. engine would crank but not turn over. got the following failure codes: p0087, p13e3, p2196. looks like this is a common issue and yet vw does nothing about it. class action anyone?. *js

While idling in drive through, engine started making a rubbing noise, followed by sudden engine shutdown and "engine failure" warning message. would not restart. had to push vehicle out of drive through and await tow. vw service department confirmed the high pressure fuel pump had failed, and the entire system would need to be replaced (as described in campaign ea11003). this is the second occurrence on this vehicle (previous instance was in november 2012). *tr

While passing through a busy intersection, engine suddenly shutdown, with engine failure warning message. would not restart. pushed vehicle out of intersection and to shoulder, where i awaited tow truck. high pressure fuel pump had failed, contaminating the entire fuel system with shrapnel, requiring the entire system to be replaced. this is in line with failure described in campaign ea11003. *tr

I lost power and a mechanic has since attributed it to the hpfp (high pressure fuel pump) issue outlined in a technical service bulletins. the issue causes metal fragments to contaminate the entire fuel system. vw recommends over $9,000 in fixes for the compromised car, something that in a single stroke exceeds the remaining value of an otherwise well maintained car. *js

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while traveling 60 mph, the vehicle decelerated to 30 mph. the glow plug on the dash illuminated. the manufacturer was not notified. the vehicle was taken to the dealer, who diagnosed that the impeller shaft on the turbo needed to be replaced. the failure mileage was 42,000 and the current mileage 42,000.

Driving on i-95 at 70 mph, glow plug light began to blink, then engine failure light came on. engine began to slow, turned onto next exit and when i released the gas pedal, the engine stopped running. was able to coast to edge of roadway. towed to vw dealer in florence, sc and was told i had fuel pump failure and would need a new fuel system costing between $8,000 - $10,000. *tr

Every light on the passenger side of the vehicle stopped working. at first this was intermittent but became permanent. i found the problem to be melted fuse (f16) in the engine compartment. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while at a stop, the vehicle stalled and was unable to be restarted. the vehicle was towed to a dealer where it was diagnosed that the diesel fuel pump failed. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 166,798. updated 06/09/14*lj 06/13/2014 *js

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while traveling various speeds, the vehicle hesitated to respond to acceleration attempts. the vehicle was taken to a private mechanic who stated that the turbo actuator needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and informed the contact that the vehicle was not included in nhtsa campaign number 09v333000 (power train). the approximate failure mileage was 120,000.

I got a warning light on the instrument panel indicating "diesel particulate filter." after a few minutes, i got another warning light indicating an overheat in the exhaust system. i immediately took the car to the dealer. i was presented with a bill for $6,800. i have never heard of that problem in vw's, so i would hope someone would look into it. everyone who buys a vw diesel should know that a potential exists that a clogged filter would result in a $6,800 repair. *tr

The dealership stated it was a warped dual mass flywheel. they replaced it and it is still knocking. a second dealership said that it is still knocking because the dual mass flywheel is bad. it causes the clutch to shift hard and acceleration to be an issue. i do not feel comfortable traveling on the highways. *tr

Fuel system was flushed and replaced. after that the top of the engine was leaking oil. i took it back to vw in clarksville tn. they said they fixed it. it is still leaking oil just not as bad. then the car was smoking and burning/leaking oil from the turbo. vw did not want to fix this under warranty. even though i had taken this car in several times before for a check engine light that kept bringing up the egr. *tr

Second repair: must replace both rear brake calipers due to them seizing up. uneven brake pad wear. 40% on right rear pad remaining. 2% on left rear pad remaining. issue also occurred under warranty at 10,000 miles. several others report this issue occurring only to the left rear pad. *tr

As the car (a 2009 vw jetta tdi) was entering an intersection the high pressure fuel pump malfunctioned (completely) causing the car to stop in the middle of the intersection. it could not be restarted, was pushed to the side of the road and subsequently towed to the dealer. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated while the driver drove at 65 mph, the vehicle stalled. the engine light illuminated while the failure occurred. the vehicle was towed to the dealer who diagnosed that the fuel injection pump ruptured. the vehicle was not repaired. the vin was not available. the manufacturer was not made aware of the failure. the failure and current mileage was 92,846.

High pressure fuel pump failed while driving on the freeway. this is the diesel model of the car. tdi trim. the car suddenly at 65 miles per hour gave a failure/workshop error. traffic slowed down and needed to brake. when traffic picked up, the car was not able to accelerate as quickly, barely gaining 1mph a second. the car went into limp mode with a max speed of 40 mph. took the car to dealer and was diagnosed with a high pressure fuel pump failure, requiring the entire fuel system flushed and everything near and ahead of the fuel pump to be replaced. *tr

Driving at approximately 65 mph on the interstate on thursday march 27, 2014, the car began to flash the "glow plug" warning light along with a message "engine fault workshop". at this point in time the car would only do about 50 mph on the interstate for about 2 more miles until i found a safe location to pull off the interstate. the cars engine stalled as i was making my way off the road. i was unable to get the car to start again. the car was towed the same day to a local garage of my choice. the technicians took five days to diagnose the problem, which was determined to be a failed high pressure fuel pump. i was told the entire fuel system must be replaced in order for the car to run properly, due to the fact that the entire fuel system gets contaminated with tiny metal shavings when the pump fails, the cost was estimated at $8000-$10000 from a local vw dealer. i called the dealer and explained the problem, they told me they are aware of this issue on some models but there are currently no recalls, so nothing would be covered under a warranty. i am not having the car fixed due to the fact that i don't have that kind of money and the car itself is only valued at around $14000. my choices are to let the bank repo my car and ruin my perfect credit that i have been building for 15 years, or keep paying the $350 a month for a car that doesn't run for the next 4 years. it is a crime that vw is aware of this but are continuing to rob us unfortunate people that own these cars because they will not issue a recall or cover repair bills. thank you for your time on this subject. *tr

Alternator failed without warning on 2009 jetta with 2.5 liter engine. vehicle had about 64,000 miles on it at time of alternator failure. *tr

Driving on the florida turnpike..approximately 65 mph..sunroof burst...shade of sunroof was open but the sunroof was closed at the time...no rocks...nothing to suggest it has hit by something...glass was everywhere could have been a nightmare...i was riding with my son and his friend. *tr

The abs and parking brake light began to flash and beep constantly and the vehicle lost control for a small amount of time causing me to swerve a little bit but i regained control. i restarted the vehicle and it continues to flash and beep. this is said to be a known issue within the 09 models (the abs pump and module failure), but the company has yet to issue a recall to cover the expense of replacement. it is said that, the abs pump and module failure can cause the vehicle's brakes to lock up and not allow movement in close situations which can result in an accident. this is a safety hazard. *tr

In the afternoon of 10/16/2013 while traveling back to my residence i stopped on the road, where i had been traveling, before turning left into a subdivision. the vehicle behind me was also following me into the subdivision. when it was clear to turn left i put my car into first gear and proceeded across the lane and into the subdivision. as i went up the incline the car came out of gear causing the vehicle behind me to come very close to mine as it slowed down without any brake lights. i engaged the clutch and put the car into second gear and proceeded up the hill. at the top of the hill i turned right and accelerated. i tried to change to third gear and was unable to go into gear. i tried again and found it wasn't possible to change gears. i coasted to the location i needed to go and parked the car. found i wasn't able to change into any gear while the engine was on and the clutch was engaged. i could only change gears by engaging the clutch and putting the car into the first or reverse gear while the engine was off. accordingly i could drive out of the driveway in reverse. stop. turn off the engine. change into first gear and start the engine to go forward in first gear. i could never change out of first gear. had to have the car towed to the dealership and was told the clutch had failed. there had been no warning of the clutch failing until it stopped working almost causing the vehicle behind me to run into the rear of the car. the car was driven by only one driver through-out its service life. driver had 30 years of driving experience. the car was maintained as prescribed in the manual and had recently had its 50000 mile service. there was never any indication that the clutch was wearing out. this was completely unexpected and could have caused a major accident and put lives at risk if it had happened at highway speeds or in another situation with more traffic. *tr

2009 vw jetta sportwagen tdi was being operated normally. partial power loss was encountered and dash indicator lights began to illuminate. vehicle was able to continue to nearby destination. when driver attempted to start the vehicle again it would not start. vehicle was towed to local vw dealership. diagnosis was complete failure of the high pressure fuel pump (hpfp). entire fuel system was replaced along with hpfp. manufacturer paid for all repairs. fuel was tested and no foreign containments were found.

Car suddenly died and will not re-start. engine turns over, but that's it. i suddenly lost power and had to coast to the shoulder which was very difficult because the car decelerated very quickly and there was no power steering. luckily this happened very early in the morning and traffic went around me. *tr

Car went into a false neutral while backing up in parking lot, dealer refused to extend warranty vw tdi 2009 sports wagon. *tr

Re: nhtsa action number ea11003 in august 2013, we experienced the same fuel pump malfunction noted in nhtsa action number ea11003. vehicle is a 2009 volkswagen jetta tdi. the check engine light came on steady and engine was not running well, then stalled in traffic and would not restart. vehicle was towed to local volkswagen dealer. dealer service department inspected vehicle and found issue was malfunctioning high pressure fuel pump. total repair cost was $5232.98 to replace fuel pump, water pump, and related parts. vehicle fuel was always the prescribed ultra low sulfur diesel fuel available in local filling stations: sunoco, shell, exxon, hess. *tr

My jetta lost power from going 60mph to 35-40 and after a min it shut down on highway. i managed to push it on a shoulder and tried to start again but nothing happened. i towed it away to mechanic and found out that my high pressure fuel pump shattered and released bunch of tiny metal peaces in to the fuel filter and engine. mechanic told me that it happened because of a design flaw with the pump that vw admitted but haven't done anything about that. so i'm wondering what if a semi truck came at the same time and hit me would they do something about it then? *tr

Ice collected in door jam, reducing operation of driver door. i had been driving in cold weather. upon arrival at my destination, my drivers door was difficult to open. when forced open i heard a loud crunching noise. once i got out of the car, the bottom of my door was damaged and a large chunk of ice was found in the forward part of the door jam. a significant amount of ice had accumulated. with the current weather pattern, this has been happening daily since the first incident. now the door is damaged enough it will no longer open properly. *tr

High-pressure fuel pump failure (hpfp) while driving on highway at 60mph misfiring and stalling glow plug light is flashing and check engine. *tr

High-pressure fuel pump failure (hpfp) while i was driving 60mph on highway has glow plug light flashing and check light, car is misfiring and stalling. *tr

The lr brake pads and rotors consistently show excessive wear. there were no problems noted with the emergency brake or caliper each time we have changed the brakes and only this left rear shows extreme wear. the left rear brakes have needed changing three times this past yea and i've changed the other brakes just to be safe. this last occurrence the vehicle failed to stop without the brake pedal being depressed as far as it would go, and even then the ability to stop was greatly diminished. prior to this incident, a loud scraping noise was evident in the vehicle while rolling even without the brakes being depressed and many times the rear of the vehicle smelled like something was burning when it was parked following it being driven. the technician looked at the car and stated that the caliper was frozen and it seems that this issue continually occurs with this car even with a new caliper it will continue to have this happen. *tr

After backing up out of a drive way it would not shift out of first gear.after pulling over to side of the road i tried to shift it into reverse and nothing happened then tried to manually shift it into forward gears and the same thing only first gear would engage.the lights on the dash for which gear you are in was flashing and until it was shut of then restarted it started working again.i took it to the dealer and they said that it wasn't part of the drive train so i would have to fork over 2500 dollars to replace the computer that was in the transmission,the mechatronic that controls the valve body and clutches.they said they found an issue with it but didn't say what it was.i contacted vw and they said they would look into it,after two days they called and said that there weren't any warranty issues for the extended warranty that i had purchased.now if its in the transmission wouldn't you think that it is a part of the drive train.the transmission wouldn't run with out it.i researched the problem on line and found that there are allot of problems with this transmission due to the mechatronic unit and it is a safety recall due to accidents created by it.i cannot trust this car now and will be trading it in for a toyota.i have 500,000 miles on a echco that still runs like it was new and have never had to take it in for any problems.i would like to have this car fixed before getting rid of it because i would feel guilty if someone got hurt from the problem that is in the transmission. *tr

The lr brake pads and rotors consistently show excessive wear. there are no problems with the emergency brake or caliper noticed each time; however, the pads and rotors have needed replacement three times this year and only these left rear have shown the issue. at the last occurrence before this service, the vehicle failed to stop without the brake pedal being depressed as far as it was able to go and even then, the ability to stop was greatly diminished. prior to this incident a loud scraping noise was evident in the vehicle while rolling even without the brake depressed and many times the rear of the vehicle had smelled like something was burning when it was parked directly after driving. *tr

Since purchasing this vehicle, i have been having issues with the interior cabin light and the door locks on the driver side. i took it to the dealer to have it looked at and they told me this was a "known" problem with the door locks and if the door lock was not fixed, my doors would continue to lock and unlock on their own. it will cost $495 to fix. if this is a know issue, why doesn't vw fix it! there is an obvious safety factor if the doors can lock and unlock on their own! *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 55 mph, the engine stalled and the check engine light illuminated. the contact mentioned that the vehicle failed to restart and was towed to an independent mechanic where it was found that the high pressure pump was defective. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 46,900. updated 07/03/14 ma updated 07/11/2014 *js

While driving on a 3 lane road my vehicle lost power and showed a warning message of "engine fault". it had about 50% power for approximately 30 seconds and died. the vehicle was towed to vw dealer and they report that it was the high pressure fuel pump failure with complete fuel system contamination. *tr

My vehicle was stuck in a snow drift at the end of my road. i deactivated my electronic skid protection to get my vehicle free from the snow drift. i successfully made it onto the road and only going 20mpn due to icy roads and bad weather conditions. 1 to 2 miles down from where i was stuck, my abs and esp light came on and i almost lost control but because i was going so slow, i was a ble to keep it on the road. i pulled into the closest gas station to investigate and my rear brakes were locked up and would not come loose. i thought they may ahve been frozen so i cleaned what snow was on there and actuated the brakes several times, moving my vehicle back and forth to break them loose. this did not work so i drove it about 4 miles to the closest vw dealership, which was very difficult due to the icy roads and my rear wheels locked up. the vw technician told me that because my rear wheels were stuck in that snow drift and my front tires were trying to get me unstuck, a code popped up which activated my rear brakes. he cleared the code and my car works perfectly fine. if this "code" had tripped 10 minutes later, i would have been on the highway traveling at higher speeds on very bad road conditions and would have cause an accident. i do not know if the dealership was truthful as to what they found, if it was truly a code or if they were just frozen shut which created the code. i just wanted to create a complaint to log this issue in case this happens again, i have proof of the issue and complaint. *tr

The vehicle would not start. dealer found failure of high pressure fuel pump and metal fragments suffused throughout the fuel injection system (fuel lines, tank, etc.). *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle would stall whenever driving uphill. the contact was able to restart the vehicle after the failure. the vehicle was neither diagnosed nor repaired. the failure mileage was unknown. *tr

Exterior right headlamp and right turn signal stopped working, discovered that fuse had melted in fuse box, fuse changed, worked for approximately 2 months then fuse blew again. have changed fuses 4 times, but keeps going out. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the number 1 diesel fuel injector failed and the vehicle would not accelerate. the contact indicated that while stationary at a red light the vehicle stalled and the glow plug and check engine light illuminated. the failure was diagnosed by an independent mechanic who replaced the number 1 diesel fuel injector. the manufacturer was notified and no solution was offered. the failure mileage was 156,591. updated 01/29/14*lj updated 01/29/14

Fuse box fuse socket # f16 melted causing right headlight, turn signal, city lights and right marker light to fail. seeing numerous reports of the same thing on the web. *tr

2009 vw jetta tdi unable to start the vehicle it would crank but will not start. the vehicle was towed to the vw dealer and they said that the fuel pump in the fuel tank failed. the pump in the tank was replaced and still will not start. the dealer then said that the hpfp high pressure fuel pump on the engine was bad. they changed the pump and still will not start. the dealer does not know what is wrong with the vehicle at this time. they called their tech line awaiting an answer. i believe this is a high pressure fuel pump failure issue that is a known issue and well talked about on the vw tdi forums. if this is the issue the pumps and any repairs should be warrantied for the life of the vehicle as long as you own the vehicle since it was purchased new from the dealer. *tr

While traveling on interstate the vehicle lost acceleration and lost power while on exit ramp. vehicle was towed to nearest vw dealer. informed by dealer that the high pressure fuel pump had disintegrated and sent metal throughout fuel system and that parts and labor for repair would be $6000-$8000. call to vw for assistance was rewarded with their offering to pay for the needed repairs. there was a long recorded history of dealer servicing and proof of only diesel fuel purchases. nhtsa should insure that all tdi owners be notified of this probability and given the opportunity to have repairs/replacements done by vw.

Passenger headlamps, passenger front turn signal and all rear turn signals stopped working. the right signal was not operational. took car to dealer and they indicated the fuse box and the 30 amp fuse ( f16) under the hood had overheated and melted. they are charging me $580.00 to replace the fuse box and fuse. when asked was this a defect and how can this situation be prevented, they said it has happened with other cars. it is something that happens and good thing i brought it in because other major damage to the car could have occurred. my concern is that this defect is a safety issue that could lead to serious consequences. other volkswagen vehicles have been recalled for this same issue (melted fuse box and fuses) and it is not clear why volkswagen isn't extending a recall to all cars that exhibit the same defect. *tr

The electrical wire insulation of the passenger side head light is crumbling and falling off the wires, i noticed when i had to change the light bulb for the second time in less than a month. when i opened the access cover to replace it i saw pieces of the wire insulation all over inside the head light compartment. i'm very afraid and scared that my car will catch on fire due to that manufacturer deficiency of the electrical wire insulation. i sent one message to volkswagen on america yesterday but they have not contacted me to get additional information or provide guidance. i took pictures with my iphone and will provide them upon request, my personal email is [xxx]please advice what can i do to have vw repair that deficiency at no cost to me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while traveling various speeds, the vehicle suddenly lost acceleration power. the vehicle was taken to the dealer where it was found that the diesel fuel injector number one had failed. the vehicle was repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 156,000.

Lost passenger headlamp, passenger front turn signal and all rear turn signals. the fast signal only indicated that the right signal was not operational. we had a near rear collision while making a left turn into traffic. upon investigation it was found that the 30 amp fuse (number f16) in the under hood fuse box was overheated and melted as well as the fuse socket was melted. *tr

Vehicle's dashboard gears "prnd" are all highlighted. this occurs randomly and is a daily occurrence. does not affect driveability thus far. *tr

Vehicle's airbag warning light illuminates and steering wheel horn no longer operable. fuses located in cabin and engine compartment both okay.

Was on the highway and the engine started to stall. glow plug light flashing and engine light on. display reads something about engine fault workshop. i turned car on and no problem or lights or errors were displayed. started driving and car had very minimal power and would shift high rpm. towed car to vw dealership and they said my high pressure fuel pump had deteriorated and sent metal shavings through my fuel pump system. $6k to fix! a faulty part and vw says it's my responsibility to fix. i wish vw would hold to their cars. *tr

The vehicle's engine stalled while traveling down the roadway at approximately 35 mph. the vehicle's electrical system continued to operate (driving lights, interior lights, power steering and power brakes) during this time. engaged emergency flashers and coasted vehicle to a stop at the nearest parking lot. after placing transmission into park, vehicle restarted with no further incident.

Dashboard lights would not work when headlights were turned on, including right/left indicator lights. i brought the car into marten's vw service on 11/20/13 in bethesda md. they reported the fuse box had started to melt and had to be replaced for $580. it is no longer under warranty. this seems to be a flaw that online research has shown. the vw technician said "it is a problem with these cars". he said the new fuse boxes are made differently now. shouldn't this have been a recall item? *tr

I am not reporting a type of impact / incident. what i am reporting is a complaint / concern about a manufacturer (volkswagen) denying a claim i have presented to them for repair / replacement of a rear safety belt. i recently purchased the vw jetta sportwagen and brought it immediately to a vw franchise dealer for repairs to the seatbelt (the car is 4 years old, so it was my assumption that the manufacturer would repair or replace the safety concern at no cost to me). i have two young children, so the vehicle is not even legal for me to drive in its current condition. vw has only stated that the car is outside the "standard factory warranty" and refuses to take any responsibility for the safety concern. they have further given absolutely no diagnosis to the problem. i am dumbfounded that a manufacturer can refuse to pay for a safety belt on a 4 year old vehicle. please let me know if the nhtsa can assist. *tr

We were driving down the road when our car sputtered once and then died. we coasted into a parking lot and tried to crank it again. it sputtered once and died again. then we were unable to get it restarted. this was on a saturday afternoon. monday morning we had it towed to a certified independent repair shop. they diagnosed it as a fuel system failure. there was metal shavings in the fuel system. he indicated that repairs would cost six thousand. he had to replace all the fuel components. it was three weeks to repair it. the final cost ended up being $5688.17. the vehicle has never had gas put it in. we were always very particular about where we purchased diesel fuel. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 30 mph, the engine stalled without warning. the check engine warning indicator had not illuminated until after the failure had occurred. the vehicle failed to restart and was towed to the dealer where the technician diagnosed that the high pressure fuel injection pump was fractured, which caused metal shavings to enter the fuel tank. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 98,000. the vin was not available.

Check engine light and glow plug indicator light illuminate and engine goes into limp or safe mode. has happened twice and dealer cannot find problem. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 55 mph, the vehicle stalled as the engine malfunction warning message illuminated. the vehicle was taken to the dealer where the technician diagnosed that the fuel was contaminated. as a result, the high pressure fuel pump and fuel system needed to be replaced. the manufacturer was made aware of the failure and offered to pay for the entire cost of the repairs. the vehicle was not repaired. the failure and current mileage was 35,000.

When coming to stop at a red light, there was an engine fault workshop warning message and a blinking yellow glow plug warning light. when the light turned green, the car felt sluggish, needing extra throttle than usual to get to 35mph. after stopping at the next red light, the car was stuck in first gear (only 30 seconds after the warning light), and i could only get to 10mph in a 35mph zone. turning on my hazard blinkers, i was lucky that there was a dedicated left turn lane into a parking lot, otherwise i would not have been able to safely pull over to the right shoulder from the left lane before the engine died. *tr

The rear doors on my 2009 volkswagen jetta tdi don't lock - with the lock inside the door or the key fob. this is a major safety concern as i drive through the city everyday and anyone could just get in my car or rob me. i researched it online to try and solve the issue myself, but it seems like a difficult/expensive fix, and there are numerous posts online about other jetta tdi's locks malfunctioning. volkswagen has not issued a recall, but this seems to be a very common problem with their vehicles. *tr

All gears on the control panel where flashing. dsg gave a false-neutral. thankfully, the car is parked in the garage but still will not engage into reverse or drive. last tested (10/22/13). i have contacted volkswagen customer care and local dealership, both mentioned that there may be an issue with a g509 (??). *tr

I was stuck on a busy intersection because my car wouldn't lock onto the gear. all gears on the control panel where flashing. upon later research, i was told that the dsg gave a false-neutral. *tr

Traveling at highway speeds when glow plug indicator light started flashing and engine power was immediately lost. engine failed to hold idle and stalled while car was moving with clutch engaged. engine was able to restart and mil light illuminated, glow plug indicator light flashed and driver information system indicated engine malfunction. car had no acceleration and had to be towed to dealership. vw service technician indicated fuel pump failure and showed evidence of metal filings in fuel injection system. *tr

Vehicle down shifts hard when coming to a stop and seems to have delayed shifts when accelerator is pressed. very unsafe due jerking motion when trying to stop or start. *tr

I drove home from work on 9/28/2013 got off the freeway, came to a stop at end of offramp and the first warning lamp came on indicating a glow plug failure. it continued to run and i drove to a nearby parking lot at approx. 50% power, parked, cycled the ignition from on to off and back on again. this cleared the fault temporarily, i drove toward home and within another 2 miles the same glow plug fault returned along with the check engine symbol and a warning indicating workshop was needed. the following day i bought a code reader, read the codes and found several logged, some of which im certain were residual faults from the actual cause of the failure which was indicated by a recurring "low fuel rail pressure" fault. i have called the dealer which instructed me to look at the fuel filter and aided by an online tech info blog i inspected the high pressure fuel pump actuator for metal debris. the fuel filter inspection showed small, trace amounts of metal dust while the fuel pump inspection showed larger and more substantial metal shavings under the actuator. the inspection of the two components are indicative and inline with similar findings that prove high pressure fuel pump failure, it should be noted that no trace of gasoline was found in this system and only clean diesel fuel was present during inspection. fuel filter was just changed in aug 20 2013 at same time as timing belt where hpfp drive gear was retorqued. i now have a car that is not functional and i'm not happy. i bought a diesel for longevity and high fuel economy not this. *tr

My '09 jetta had a "bulb failure" light sporadically turn on over the course of 3 days (sometimes it was on and sometimes it wasn't when i started the car), and when it was on, i noticed that my passenger-side headlight was out. i took it in to the dealership and it turned out to be a burnt fuse, and they notified me that it affected my brake lights as well. they replaced the entire fuse box for a price of $515.00 (this was on wed. 9/18/2013). on friday, 9/27/2013, the "bulb failure" light came on again, and now my driver's side headlight is out. i have found that this is occurring a lot with other 2009/2010 vw vehicles. *tr

Left the wal-mart parking lot and the car stalled while driving. lucky no one was behind us. tried to restart but the car would not start. had a tow truck take it to our home. my husband read the trouble code "000135 - fuel rail/system pressure p0087 - 000 - too low" looked it up on the internet and found this is caused by the hpfp malfunctioning. nhtsa has a current investigation ongoing on this issue, i hope you can help, this could have been very dangerous, as my daughter was supposed to take the car to college this weekend and this could have happened on the highway or in orlando city traffic. we have had diesel cars since 1998, 2 other tdis and my husbands truck is a diesel, we fuel them at sam's club unless we are on the road, there has not been any accidental fuel mix ups. please let me know if i can be of further assistance. *tr

Vehicle engine stopped completely dead and was nearly rearended . was not able to restart vehicle and was towed back to volkswagen dealership. volkswagen told me the high pressure fuel pump was bad and repair would cost $10,000.00 after a furious argument was told they would fix it. this problem has happened to many vehicles that have not reported it to nhtsa when are you going to put a stop to this major problem. maybe when someone gets killed *js

Rear driver side door will not lock. the door can not be locked with the remote or manually. this is a very serious safety issue. have also noticed that the alarm will not beep when armed with the remote. *jb

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle had been parked for one month. once the contact started the engine, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage was 100,000.

When pulling into work, my airbag light came on along with a message that said "airbag fault!" i have since had this diagnosed as a failed clock spring (located in the steering column), which vw will not replace because the car is over mileage and too old for any kind of goodwill replacement of the part. since this is a critical safety system, i am disappointed that it failed on an effectively new car, when none of the 15-20 year old beaters i've driven have ever had a clock spring failure. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 65 mph, he noticed smoke and flames coming from the rear driver's side tire. the contact stated he was able to put the fire out with water. the vehicle was towed to an independent mechanic for diagnosis. the mechanic stated that the rear driver's side caliper had seized and overheated, which would have to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired but the failure recurred. the vin was not available. the approximate failure mileage was 56,000.

While traveling on rt 287 @ 10:30 pm all of sudden the lights on passenger side went out from front to back of vehicle (headlights,markers,blinkers,and brake light. and then the the other side went out also i found myself in the dark which is a safety concern when you have tractor trailers traveling around you at excessive speeds. which i almost got hit. the next day everything was working again then it went off again. i can only drive this vehicle before sunset. ( there should be recall on this before someone gets killed as it almost happen to me.) if you research this you will notice that others are having same issue. *tt

Tl* the contact owns a 2009 volkswagen jetta tdi. the contact stated that while driving 35 mph, the vehicle stalled and all of the warning lamps illuminated. the vehicle was taken to the dealer. the technician diagnosed that the high pressure fuel pump was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 125,680 and the current mileage was 127,000.

Tl* the contact owns a 2009 volkswagen jetta tdi. the contact stated that while driving 35 mph, the vehicle stalled without warning. the vehicle was towed to the dealer. the technician diagnosed that the fuel pump was disintegrating from the inside, sending metal shavings through the fuel system. as a result, the higher pressure fuel pump became defective and needed to be replaced. the manufacturer was made aware of the failure and they decided to cover the cost of the repair. the vehicle was not repaired. the failure and the current mileage was 90,205.

Air bag warning light came on. technician says passenger seat sensor failure, $1200.00 repair estimate. three weeks until new sensor arrives from the factory. now i'm driving a car with no air bags, until the part arrives at the dealer. air conditioning failure happens within hours of air bag sensor failure. sensor and a/c connected through same 5 amp fuse which failed. replacing the fuse activates the a/c, but fuse will randomly fail again after several engine restarts. technician says fuse will stop failing once the air bag sensor is replaced. could, what ever transient causing the fuse failure, be causing the air bag sensor failure? could the transient, be attenuated by the sensor until the sensor finally fails? *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the steering wheel cover slip in the air bag horn area was defective and the contact was concerned that the air bag would erroneously deploy. the vehicle was taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 50,000 and the current mileage was 71,000. updated 08/27/13*lj the steering air bag cover also served as the horn contact area i.e. the consumer had to press the air bag cover to activate the horn. the steering wheel air bag cover was splitting in multiple areas due to horn usage i.e pressing on the cover to activate the horn. the steering wheel air bag cover should withstand a lifetime of use without failure. the manufacturer was made aware of the issue, but they refused to replace the steering wheel airbag which included the cover. updated 08/29/13 updated 09/24/13

The fuse box melted causing failure to many of the vehicles functions. had i been moving or in a crash - i would have been unable to unlock doors, open windows etc. they fuse box issues started with shorting out the headlights (another safety issue). vw refuses to acknowledge the severity of this issue. i know this has happened with many other owners as well. i am very disappointed and concerned for my safety as well as others. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the rear passenger's side seat belt retraction system failed. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 148,212.

After returning from a service at the dealer, my 2009 sportwagen instrument warning lights displayed a flashing glow plug light followed immediately by a message to bring the vehicle to in for service. we were four houses down from our drive, and as we pulled into the driveway, the vehicle shut off and would not restart. it was towed to the dealer who reported metal debris in the fuel filter indicating a high pressure fuel pump failure and a cost for replacement parts (entire fuel system) totaling over $5000. this is a certified pre-owned vehicle, owned for less than one year. i called and filed a claim with vw usa. *tr

Like has been reported by many other owners, the drivers side rear door locking mechanism is faulty. door intermittently locks when the lock button is pressed. sometimes the door will lock and remain locked. when this happens the door cannot be unlocked from inside or outside the car without repeatedly trying up to 30 times in some instances. this is a major safety concern. if the door is locked and there is an accident, occupants will not be able to escape. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated while driving 55 mph, the sunroof exploded. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 36,000. updated 9/4/13 *cn

I noticed first that the alarm will not chirp when activated however the lights will flicker. as a result it was the rear driver side door will not lock. after the rain season the problem went away. it did happen every year till it stops working all together. i found out by other owners that it is a common problem and that i was lucky that the lock was jammed unlock, if it was jammed locked it was unable to repair without damaging the door. i feel if so many owners are having the same problem in a fairly new car it seems a manufacturing defect and not wear and tear. *tr

Car is a jetta tdi (diesel engine). engine warning light appeared while driving, approximately 50 yards later while slowing down the engine failed and would not restart. car was stopped at intersection on a busy 5 lane road at 5:30 pm with cars coming from behind and around at speeds of 45+ mph. sheriff came to divert traffic to prevent a wreck and allow tow truck to tow car safely. dealer states that high pressure fuel pump failed, ruining fuel system, quotes potential repair cost of $8,500. filled fuel tank 5 miles prior to incident with 11 gallons of diesel fuel (reputable fuel dealer, almost always use this dealer). there was no warning prior to the incident -- no rough engine or stalling or trouble of any kind. car is driven by only one driver and is well maintained, has never been fueled with anything but diesel from reputable dealers. car is usually driven on the freeway (dealer recommended it specifically for a long freeway commute). lucky that it didn't stall at high speed on freeway. *tr

The exhaust flap is sticking in the open position, thus causing warning light on dash to come on. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 30 mph, the check engine warning light illuminated. the vehicle was taken to the dealer for diagnosis where it was stated that the air sensor needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the approximate failure mileage was 22,000. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer and to a mechanic, who determined that one of the pressure sensors in the exhaust system had failed. the dealer replaced both sensors because it was impossible to replace just one. the mechanic spoke with the manufacturer, but was told that there was not a repair available. the failure and the current mileage was 143,000. *tr

Seat belt warning light and chime come on and off randomly even when the seat belt is engaged. this occurs when the vehicle is both in motion and at a standstill. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 65 mph, the vehicle stalled while all of the instrument panel lights illuminated. the vehicle was towed to the dealer for diagnosis where it was advised to the contact that the diesel fuel injector failed. the vehicle was repaired and the manufacturer was not notified. the approximate failure mileage was 140,000. *tr

2009 jetta sportwagen tdi hpfp failure and fuel system contamination. failure of hpfp sends metal particles throughout fuel system via fuel return lines. this is serious and expensive issue to repair. vw did acknowledge issue with hpfp and repaired at their expense. *tr

My engine check light came on, followed by the glow plug light and then my engine stalled and died 30 secs later. my hazard lights, dashboard lights, etc functioned, but i could not bring the engine back to life. policeman suggested it may be a fuel pump, because when i tried the accelerator pedal while trying to start the car, it did not help. i had 3/4 tank of diesel still in my tank and i always fill at the same pump which has a yellow handle and says "diesel" and i am the only one who has filled the tank on this vehicle. *tr

On wednesday 5/22/13 i was driving my 2009 vw jetta tdi at about 45mph when all the sudden the check engine light came on, the glow plug light started flashing, and engine fault workshop came up on my display. the car lost power and wasn't running right. i immediately stopped the car and called my local vw dealership to see if the car was safe to drive. (warning if this happens to you do not drive the car no matter what the dealership says!!!!!) the vw dealership said it was safe to drive the car to the dealership since all the warning lights where orange and not red. the car had very low power while driving to the dealership and eventually died. i then towed the car to the dealership and after 2 days got the dreaded call that the hpfp(high pressure fuel pump) had failed and sent metal shrapnel throughout the entire fuel system . vw is telling me this is going to cost me $7,000 to fix which is absolutely absurd since vw is very aware of this problem and has covered the costs for other people when this has happened. i don't think it is right that a 4 year old car with 80k miles on it should have a repair cost this high. there should be some sort of fail-safe on the hpfp that when it fails it does not send metal shrapnel throughout the fuel system. i am currently writing letters to the dealership and to vw america to let them know my disappointment in their product. this problem is happening way to often to not have a recall on this car. i also find it funny that the dealership made a call to vw of america before they called me to tell me what was wrong sounds like they know there is a issue here. *tr

We were driving our 2009 volkswagen jetta tdi down the highway at 65mph on friday may 24, 2013 when suddenly the car began to shake and shudder violently. it was very scary and then it seemed that the power was coming in and out. because of the sudden shaking and loss of power, i had to very quickly pull to the side of the road, to avoid causing an accident on a heavily congested highway on a holiday weekend. the vehicle is always serviced by the dealership (including all oil changes) and is up to date on all pertinent maintenance. the dealership has diagnosed the vehicle with a failed high pressure fuel pump (hpfp) and has accused us of somehow allowing metal into the diesel fuel (they even had some metal "samples" to show me at their service counter, how bizarre). i went back to the fuel station where we last filled up and spoke to the manager, who said there have been no reports of any issues related to contaminants of any kind in their diesel fuel. we are stuck with a $6,000 bill for a dealer-maintained car that has ~83,000 miles on it and is just over 3 years old, in addition to the fright of a violent loss of the vehicle's power, at highway speeds. *tr

Vehicle began stalling at stops at about 55000 miles. vehicle at complete stop, take foot of brake and it either (1) rolls then moves forward, (2) lurches/shutters and moves forward or (3) stalls before putting foot on gas. the stalling has become more frequent in the last month and on may 31 2013, the vehicle stalled multiple times and on one occasion did not restart after approximately half dozen attempts but finally managed to restart. the vehicle is going in for service to hopefully identify and fix this issue on june 3 2013. the lurching forward can be drastic and the potential for "jumping" forward into another car and causing an accident is now a real concern. *tr

I had just pulled off a highway to turn around in a business driveway/parking lot. in the middle of the maneuver, the engine cut out. i tried to restart the car numerous times, but was unable to restart it. i had to have the vehicle towed to the vw dealership as i had just purchased the used car two weeks ago and it was a certified vehicle. i just talked to the service department today and they told me that i had put bad fuel in the vehicle. i had filled the tank one week before with ultra low sulfur diesel. when asked what i could have done to prevent this, i was told that i should have gone to a major brand of gas station - he did not even ask which gas station i went to. he described that the bad diesel caused the high pressure fuel pump to explode and send metal shavings through the system. they have had to replace, flush, or clean everything that the fuel touched. he said vw will cover most of the repairs, but i will be responsible for approximately $450 worth (i do not recall what for). the repairs are currently underway. the way the service department handles this amounts to saying that i was at fault for putting bad diesel in the car, whereas i have no way to gauge the quality of fuel i am purchasing. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact was driving 45 mph and crashed into another vehicle. the driver's side air bag failed to deploy. a police report was filed of the incident. the contact sustained minor injuries but was able to drive the vehicle from the scene and to a local mechanic for diagnostics. the mechanic advised the contact that the vehicle was damaged beyond repair. the vehicle was destroyed. the approximate failure mileage was 80,000. the vin was not available. *tr

Has some strange noise as soon as i moved car first thing in the morning. dropped off son at school and less than half a mile car was stuck when i tried to accelerate. removed tire and loosened caliper and noticed disc was cracked and inner pad missing. *tr

This is a 2009 vw jetta, tdi purchased new. driving at approximately 65 mph, the power steering light came on and the vehicle, immediately had no functioning power steering. steering wheel was extremely difficult to turn. vehicle had to be towed in. service replaced several parts among them steering assembly and harness (part no.'s 1k1-423-055mx and 1k1-971-111aj respectively). *tr

Was driving along and car lost power, engine quit and would not restart. had car towed to dealer where they diagnosed the problem as a high pressure fuel pump failure. all injectors, fuel lines, and associated parts to be replaced. tank has to be drained and flushed. dealer said volkswagon would cover all costs releated to repair! *tr

Abs control module failed and rear brakes locked up. *tr

Sunroof exploded upwards, shattered into many tiny pieces. *tr

The same thing has occurred approximately 10-15 times now. while driving, it is as if the car goes into neutral, and applying gas does nothing. it is extremely dangerous because there is no warning that it is about to happen, and if it were to occur while pulling out in traffic, we would be stuck in place with no way to accelerate and get out of the way of traffic. the car was taken to the dealership and they could find nothing wrong and our money for the diagnostic was spent and solved nothing. it has been inconsistent, sometimes not happening for weeks at a time, but in the last 5 days it has happened approximately 5 times. it is an extremely dangerous problem and should be taken care of asap! *tr

I exited the interstate and came to a stop. the glow plug light started flashing and the car had no power and stalled. i restarted the car and it had no power. it stalled again and would not start. i had it towed to a volkswagen dealership and they found that the high pressure fuel pump had failed and contaminated the entire fuel system resulting in costly repairs. *tr

I was coming to a stop off a highway off ramp. my car died while coming to the stop. this has happened before and i've taken it to the dealership several times for this and stalling out while accelerating from a complete stop, and i was told there was nothing wrong. today the car would not stay started after starting 8 times. i started from p and n, but once i put the car in d or s it would immediately shut down. putting the car in r made a huge clunk. i was stuck and blocking a huge line of traffic! i am going to the dealer to find out what's going wrong, but this is unacceptable for any car to die for no reason. *tr

Driving at steady speed of around 20 mph when suddenly speed and rpms decreased with glowplug light flashing. noticed a loss of power. car would pick up speed very slowly. did not force engine in any way. 5 minutes later the car died. tried starting car back up but would not start. had it towed to known local mechanic shop. was told it was a fuel system issue in which the filters and injectors were being clogged up therefore damaging the entire fuel system, which was a known common problem in this that volkswagen did not acknowledge, and repairs would cost around $6k-7k to replace the whole fuel system. very unhappy with this situation and disappointed with volkswagen at the fact that nothing has been done to help the customers that drive their vehicles considering the amount of complaints regarding this issue. *tr

The fuel pump failed causing the vehicle to loose power and come to a stop on a major highway. this is a diesel vw which seems to be a common problem, but volkswagen did not acknowledge that even though the local dealer has done 2 of these since january. it is costing me 8000 to replace the entire fuel system. i have taken car to an independent shop and debating on making repairs at this point. *tr

While driving, there was a brief grinding noise, and the motor suddenly stopped providing power, the power steering stopped, and every warning light came on. fortunately i was on a city street in very light traffic and could coast safely to the curb. i tried to restart it, and the engine would crank, but without ignition. i had the car towed to the dealer, and they told me that the high pressure diesel fuel pump had disintegrated, and had to be replaced with a new redesigned one. this they did at no cost, for which i am very grateful. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. the failure occurred three different times intermittently. the vehicle was taken to the dealer for diagnosis. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 48,000.

Diesel fuel pump failure which clogged fuel fitter and injection system which in turn caused engine to cut out. *tr

Car appeared to be sluggish as i was driving back to the office from lunch. as i approach the last major intersection before getting on the highway, the car started to make a very loud ticking/knock sound that was rev dependent. as i accelerated on the highway two faults came up on the instrument cluster. they were a flashing glow plug light and the phrase engine fault workshop. i was just reaching the speed limit at this time but power began to fade (in heavy traffic, luckily i had not yet moved into other lanes). i managed to drive at 40 to 45 mph to the next exit and safely parked the car. the car was towed to the local vw dealer who noted that the hpfp (high pressure fuel pump) had failed and taken out the entire fuel system (the car is diesel powered). the diesel fuel in the tank was tested and came back uncontaminated. it had been 54 miles since my last fill up on 2/2/2013. *tr

This car is a vw jetta tdi (turbodiesel). driving on i-96 between lansing and brighton the jetta began to run roughly with a loss of power. the traffic was very slow due to a snowstorm, so i was able to continue driving. the car ran increasingly rough and eventually stopped. the car was towed to my local dealership, germain vw in ann arbor. the report was fuel system failure due to the hpfp breaking apart. the entire fuel system will need to be replaced and the fuel tank fully cleaned of metal fragments. *tr

Left side headlight, turn signal and tail light went out. i went to the dealer to have it fixed and then 3 weeks later the right side went out. changed the headlamp and nothing was fixed. the complete right side lighting of the car is out. at certain times during this period it would start working, then stop. *tr

While traveling at posted speeds car suddenly lost power, flashing glow plug light came on in engine, car could no longer maintain highway speeds. previously car had numerous instances when starting from a stop having hesitation or failure to accelerate normally creating potential hazards with cross traffic. apparent failure of the high pressure fuel pump (hpfp) on the diesel engine. this is the second failure of the hpfp in this car, first was replaced by dealer warranty and they advised me of the initial replacement.

Tl* the contact stated owns a 2009 volkswagen jetta. the contact stated that while at a complete stop, a vehicle crashed into the vehicle causing it to crash into the vehicle directly ahead. upon impact, the air bags did not deploy and the air bag failure light illuminated. the contact sustained face, neck, and torso injuries after being thrown into the steering column. the vehicle was completely destroyed. the manufacturer was not notified. the failure mileage was 77,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the engine light illuminated. the vehicle was taken to the dealer who performed a diagnostic test which located the failure within the exhaust control module. the dealer replaced the exhaust module under the warranty; however, the failure was not corrected. the exhaust system control module failed again. a second diagnostic test was performed by a local mechanic which located the failure in the exhaust sensor which made it impossible for the exhaust emission gate to open or close. the check engine light illuminated. the vehicle was repaired and the exhaust flap door was lubricated. the manufacturer was made aware of the failure. the failure mileage was 60,000 and the current mileage was 110,000.

Car stalled again after new exhausted flap was installed (1ko-253-691-e ) . as per other older complaint odi # 10476791.vw paid $646 for new part but refused to pay labor $183.93. now on the new exhaust flapper they gave me a new part free,but it cost me $529.63 for new sensors along with labor for the install. per the auto shop there has been a lot of changes in this part . the customer is engineering this part for vw. *tr

My 2009 jetta sportwagen tdi has experienced a disturbing no-start condition several times. cranking the engine did not result in a start. only after repeated cranking (5-10 times) did the car actually start. first it would not start several times, then start and die immediately, and finally start, run very rough,and then smooth out its idle. this entire sequence (which has happened at least 4 times in the last month, to varying degrees) occurred in the december-january time frame, with the first incident occurring when temps were right around freezing, with precipitation (rain-snow mix) and high humidity. at least 2 times, the vehicle simply died suddenly while driving, when i took my foot off the throttle and revs dropped down to idle. in addition, the car has displayed a solid check engine and flashing glow plug light, which have come and gone several times (intermittently: one day they will be on, the next day not). the last symptom to report is a p0638 obdii code (throttle body out of range). this code, however, could be a false indication that is related to the number of failed engine start attempts? i took the car to the dealer, and they could not figure out what the problem is. i have a strong indication to suspect, after researching others' experiences on several online forums, that this may be related to the accumulation of water and/or ice in the intercooler, which then either blocks the airflow or becomes ingested into the intake. my symptoms are consistent with those reported in the volkswagen technical service bulletin (tsb) # 21 11 06 / 2025464 - frozen air charge cooler. however, when i presented this tsb data, along with report of my symptoms to the dealer (after they inspected the car and could not find anything) they told me that they could not help me, since the vehicle is out of its warranty period. *tr

I was making a left turn entering north bound traffic on greenfield road south of baseline road on wednesday january 16, 2013. traffic was very heavy and upon entering traffic the engine suddenly began to loose power, run very rough. it seems like all of the dash warning lights flashed several times before the engine completely died. after the engine died, i lost power steering and was unable to safely negotiate my way to the side of the road. i was almost struck two times before i was able to coast into a parking lot on east side of greenfield road. the repair of the vehicle is currently underway. the failure was due to the high pressure injector pump failing, creating metal shavings that clogged and contaminating the entire fuel system. the car has 104,000 miles on it and there was no prior indication of fuel system problems. the failure was catastrophic. there was no other contamination of the fuel . *tr

Jetta tdi was running fine with no indications of any problem. following a routine oil change, the car just stopped running and would not restart. local vw dealer service manager indicates issue is with fuel pump and ensuing debris in engine. cost to repair in excess of $5,000. vw to date unwilling to acknowledge defect and contribute towards cost of repair, or show any concern for the safety issues this sort of problem presents. *tr

Driving up a mountain highway, the car lost all power (even with the gas pedal to the floor). once pulled over, the vehicle wouldn't start again. the high pressure fuel pump in the tdi failed catastrophically and sent metal shrapnel throughout the entire fuel system. *tr

This is the second complaint filed on this car. the ref # for the first nhtsa complaint is voq 10484807. on nov 26, 2012 (date taken from dealer repair invoice) i picked the car up at the dealership after the initial failure repairs. i reset the trip meter (i don't remember the exact mileage the vehicle had when i picked it up). later that same day (26 nov 12) i took the car back to the dealership and told them the engine was making a weird sound. the mechanic agreed that the engine was making a weird sound and said he thought it was the new secondary fuel pump making the noise. the dealership agreed to order a new secondary pump for the car and they told to continue driving the car until the new pump arrived. on or about 12 dec 2012, the car suffered another rapid deceleration failure identical to the one that occurred on 26 sep 2012 with the exception that the engine did not completely quit. i was able to limp the car home (top speed was approximately 20 mph) using side streets and staying off the freeway. the trip meter had 349 miles on it when i got home. i called the dealership and had the car towed to them. they replaced the fuel tank pumps (apparently there are two pumps in the fuel tank). while they were test driving the vehicle, to return it to me, they experienced a rapid deceleration (from their description it appeared as the same failure i had just experienced). the dealership called me and told me they were at a loss to explain the failure and they would have to call the vw tech line for help. vw told them they thought the problem was the hpfp. in total, all three fuel pumps were once again replaced. to vw and hoy-fox credit these repairs were done at no cost to me (except for the tow bill). the car is now on its third hpfp in less than four months. bottom line, in my opinion, the vw tdi hpfp is a safety hazard and should be recalled. *tr

Vw volkswagen jetta sportwagen tdi 2009. was driving about 35 mph when engine loses most of its power. a glow plug indicator light turned on and i saw an engine fault/workshop error. i quickly turned onto a side street and stopped the engine. after a couple minutes i restarted the car but it still had low power. after about 10 seconds it stalled and could not be restarted. had it towed to a vw dealership and 5 days later they ran diagnostics and said it was a failed fuel pump and that metal shards were throughout the fuel system and everything needed to be replaced. *tr

Door locks began to malfunction. locks will not lock or release with key fob or door locking mechanism. this problems was identified by the service tech at the dealership as normal and a regular replacement for model years 2006-2010. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving at various speeds, she noticed that the abs warning light was illuminated. the vehicle then stalled by independently shifting to neutral without warning. the contact had to wait several minutes in order to restart the vehicle. the vehicle was taken to a dealer for diagnosis where they advised her that the abs module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 48,500. mailed out 3/10/15*lj updated 03/31/15*lj

Car: 2009 volkswagen tdi sportwagen on december 16th at approximately 1230pm, i entered interstate i-95 via exit 19 in southport, ct heading southbound. as i accelerated and merged into the lane from the onramp as i got up to speed (@60 mph) the "glow plug light" came on and then the engine light came on. the car immediately began losing power and i pulled over to the side of the very busy interstate. it was dangerous as i lost power and had to maneuver between passing cars in order to get to the shoulder to pull over. i turned off the engine and let the car rest for a minute or so. i turned the engine back on and the check engine light came on again. i attempted to accelerate and the car had very limited power so i immediately stopped the car again and turned off the engine. i got out of the car, opened the hood, and noticed what appeared to be gasoline coating the engine as well as trailing behind the car. i called aaa and had my car towed to the riverbank volkswagen dealership in stamford, ct which was closed due to the fact that it was sunday. the following day i spoke with the service manager and was informed that the car would not be looked at until friday december dec 21st when a "specialist" from vw would arrive to inspect the car. i have performed my own diligence and have found that similar issues with the 2009 jetta tdi's have been fairly common and i expect (hope) vw will cover all repair and rental car costs for me in this matter. *tr

I started my car and for the first time ever, it hesitated and failed to start. i restarted my car and it started. i proceeded to drive home and about a half mile into the drive it hesitated and lost much of its power. a flashing glow plug warning light came on and then a quick message on the display about an engine failure and bring to service. i was about a mile from my vw dealership and drove towards it. about a quarter of a mile later, the car (still hesitating - now i know it is called "limp mode") made a grinding noise from the passenger side of the engine bay, and the car lost all power and stopped in traffic. i had to have it towed to the dealership, where they diagnosed a high pressure fuel pump failure. the entire fuel system (fuel tank, 3 pumps, all fuel lines, common rail fuel delivery system, fuel filter holder, fuel filter, fuel injectors) were replaced under power train warranty. i am the only person to fill this car with diesel fuel and always do so at reputable stations. the fuel was tested and did not contain gasoline or any additives. this car was first purchased in north carolina and is a us vehicle. i bought it from the original owner (at 6200 miles) and drove it to canada. it is registered in ontario. i have had all service done in buffalo ny at northtown vw while under warranty and this repair was also performed (as per vw of america restrictions) in buffalo ny. i had to pay the expense of having it towed from toronto to buffalo. *tr

My vw jetta had sat for a few days in a indoor parking space in the midwest during winter december to be exact. when i started the car, it started weak, then gave an error on the display of "engine fault workshop.". the cat continued to drive, but lacked power and seemed to surge. after i returned home, i disconnected the lower intercooler hose to find a large ice formation and water restricting the outlet of the intercooler. this problem can cause major engine damage and is caused.by the exhaust gases and water vapor freezing in the intercooler. every vw with this style intercooler setup has potential for this problem. it should be recalled do to its severity. also, there is a tsb already written for the "fix". but vw has not informed anyone, nor will take care of the problem for anyone beyond the 36000 mile warranty. even though this is a design flaw. *tr

Jetta wagon tdi clean diesel vehicle was being driven about 35 mph on busy road with full tank of fuel. vehicle started stumbling and losing power. within 30 seconds of stumbling vehicle then stalled. initially was able to be restarted but was stumbling severely and was only able to creep a few feet before stalling. vehicle was unable to be restarted and had to be towed 23 miles to nearest dealership where the intercooler (charge cooler) was found to have iced up and contain ice and water. this seems to be known issue with the vehicle as vw has a tsb out on the issue. the dealership stated that they actually had another vehicle with the same issue come in the day after ours and last winter had many with this issue. this appears to be a known issue and is clearly a safety issue if it can cause the vehicle to suddenly and unpredictably loose power and stall. vw tsb # 21 11 06 / 2025464 references this issue. *tr

While driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. i was able to steer car to side of road and stop. once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). had car towed to repair shop. they have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. this failure caused metal shavings to be dispersed throughout entire fuel system. i'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. estimated cost to repair is between $7,000 and $10,000. this car is a diesel tdi. *tr

Car stalled 5 times over a two day period duel to a failure of the fuel pump. dash board warning said "engine fault workshop" and glow plug warning light came on. owner manual said to bring into shop soon. dealership found metal shavings throughout the fuel system that was caused by a failed high pressure fuel pump. the warning lights first came on when their was a near empty condition in the fuel tank. i have heard that this has happened to others when fuel is low. cost for repair would have been around $6000, but vw warranty covered this. if this stall had happened on the interstate it would have been very dangerous. as it was i had a police car push me out of an intersection during rush hour to a safe spot.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 55 mph, the vehicle stalled with the illumination of the engine fault workshop light. the vehicle was taken to the dealer for inspection where they advised that the failure could have been caused by a failing fuel pump. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 38,000. the vin was unavailable.

I was driving on the interstate, at about 68 mph, when the engine completely shut down without any warning whatsoever. the car, having a manual transmission, was still in gear and slowed down very quickly without any warning to other drivers (no brake lights). i tried to push in the clutch and coast to the shoulder, and successfully made it off the highway. the car restarted, and i made it a few miles towards the dealer before it happened again, luckily on a low-traffic street. the car was towed the rest of the way towards the dealer and diagnosed as a failed high pressure fuel pump, causing catastrophic fuel system damage. the fuel rail, injectors, pump, tank, and all lines will need to be replaced as the result of the pump failure caused bits of metal flakes to circulate about the fuel system. the diagnosis and listed repairs were determined by the volkswagen dealer. *tr

I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. *tr

While starting to accelerate after a stop, my 2009 jetta tdi shuddered and died with a "major engine failure" error and would not restart. the car was blocking traffic at a major intersection. had to have the car pushed out of the traffic lane and then waited for a tow truck to tow it to the local dealer. after one day they said the had no idea what was wrong with it. on the second day the dealer called to say that they found the fuel pump had blown apart and there were metal shards throughout my entire fuel system and it would need to be completely replaced (approx $8-9000 in repairs). they also said that the warranty would not cover it unless i could prove that i only put diesel fuel in so had to provide receipts for my recent fuel purchases as well as fuel samples. still waiting for the warranty company to decide whether or not they will cover the repair so i am without a vehicle while they haggle. luckily i was almost stopped when it happened or it could have been a bigger safety issue (although i was in a car in a busy intersection causing a major traffic jam with many potential crashes all around me -- the honking horns and swerving cars attest to that -- as i sat waiting to be pushed out of the way). *tr

I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. *tr

Tdi diesel engine. entered highway, car stuttered, engine died, displayed workshop code problem, glowplug light flashing. restarted one time, traveled to parking area, engine died and would not restart. code was p0087, fuel pump pressure failure. no previous problems or hints of this issue. sudden engine failure. very dangerous, was driving uphill, the one restart allowed me to leave road. dealer noted no fuel contamination. system was properly primed on fuel filter changes. used a ross-tech cable and software. repair is expected to be about $7000.00. previous diesel 2001 model was still running with 332,000 miles when this one was purchased. tdiclub.com website has noted many of these failures, search hpfp, high pressure fuel pump. vw is not furnishing pumps designed with the us diesel fuel quality in mind. vw needs to correct this problem, there have been a lot of these failures. *tr

I was stopped at a traffic light on a busy street when my jetta tdi sport wagon made a loud rumbling noise and stalled. it would not restart and was towed to the dealer. the dealer found metal shavings in the fuel system and suggested this was due to gas contamination of the diesel fuel since i had just fueled my car. however the diesel fuel was not contaminated with gas and the dealer replaced the entire fuel system, blaming this on a pump failure. i'm glad it did not happen 15 min earlier when i was traveling 55mph. *tr

Melting fuse box...lights on one side of car stop working. all of them. very obvious fire danger. fuse box has been replaced once and now needs to be replaced again after only 6 weeks. *tr

On september 26, 2012 while traveling in arkansas, eastbound on interstate 30, at 75 miles per hour, my 2009 vw jetta sports wagen tdi suffered a high pressure fuel pump failure. i was told by the little rock vw dealership that i had contaminated fuel. i filed an insurance claim. the insurance company had an independent lab do an analysis on the fuel. the insurance company denied my claim because the fuel was not contaminated. the insurance company informed me that the nhtsa has revived numerous complaints about high pressure fuel pump failures on volkswagen tdi engines. i want to add my vehicle to that list with an independent lab analysis stating that the fuel was not contaminated. it is definitely a safety hazard when your vehicle stops on a congested highway. additionally, with repair bills for this failure ranging from $6,000 to $10,000 the nhtsa should require vw to recall their vehicles with the tdi engines. *tr

Rough acceleration with stalling and lurching, particularly with quick maneuvers. this has been an ongoing problem, just identified by the dealer at the car's 60k service check, so dates and mileage entered are estimated. they found metal filings throughout the fuel system and said that the high pressure fuel pump had been ground up internally. they stated that vw was aware of this issue, although this issue had not been mentioned at two previous visits for fuel changes and servicing by another local dealer. i thought it was just some air in the fuel line. they specifically did not mention anything about a nhtsa investigation, which i eventually found on the safercar website (nhtsa action number : ea11003). they did say that vw wanted all the parts that they are replacing, including fuel pumps, some lines, fuel filter, and fuel injectors. work is to be completed on october 30, 2012. *tr

I had just left my vw dealership it have an unrelated issues looked at, i had a service that wed. i pulled out of the dealership drove about a mile and my car flashed so kind of warning. i turned around to go back to the dealership and it died. i was less than a mile away from getting on the interstate where i would have been traveling at 70 mph. *tr

This is my second complaint on this website for the same problem with my 2009 jetta sportwagen with dsg transmission. my mechatronic unit was replaced in july 2012, but it wasn't 2 weeks before the car started back to it's old tricks again. this time the hesitating from a stop, jerking, rolling back and forth when you park, and rolling backward on an incline when shifting into drive from reverse was even worse than before the mechatronic unit replaced. this morning, while backing out of the garage (which is on a slope) when i shifted into drive and lifted off the brake the car quickly rolled back 2 to 3 feet before i could stop the car while narrowly missing our truck's bumper. we went straight to vw and as before their is no code and the fluid is at appropriate levels. there is nothing they can do... vw customer care was contacted with another case number. it appears that vw is not standing behind their warranty, so i guess we'll have to escalate to the next level. *tr

Tl* the contact owns a 2009 volkswagen jetta tdi. the contact stated that while traveling 60 mph the vehicle stalled. the driver was able to merge to the side of the road. the vehicle was towed to a private mechanic where it was found that the fuel system had failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 90,000. the vin was not available.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 70 mph, the malfunction engine warning light flashed on the dashboard as the vehicle stalled. the contact was able to move the vehicle to the side of the road. the contact towed the vehicle to a dealer. the dealer stated that the entire fuel system needed to be replaced due to metal flakes entering the fuel system when the fuel pump malfunctioned. the failure mileage was 115,986. updated 11/14/12*lj updated 11/15/12

Car flashed engine malfunction, died soon after, will not start up again. *tr

Over the past 18 months, the dealer has replaced all three of the diesel fuel pumps in my car. the failures did not occur in traffic, nor was the car totally disabled. the purpose of this report is to add my data to the other reports already collected. my car has been fixed under warranty so far, but my warranty will expire in 15,000 miles. i am concerned as to the longevity of the replacement parts. *tr

Car lost power and stalled. glow plug light started flashing. had the car towed to the dealer. warranty repair. they said it was the accelerator sensor, but that made no sense to me. the car has performed okay since then, but i'm concerned the same thing will happen again. i am now out of warranty. this is a 2009 tdi jetta wagon. *tr

While driving down the road, my warning light flashed a coil symbol, pulled the car to the side of the road and looked up the problem in the manual. blinking coil indicated 'drive to local service' so i tried to crank the car, which started. began to drive, but as i approached a hill and intersection the vehicle became sluggish and slow. upon braking at intersection, the vehicle shut off. i was in the car with three of my four children, the oldest is 17 and has a dl, so i put her in the drivers seat and my 12 year old and i pushed the car out of the intersection to avoid collision. called dealership, they said tow it in, and i have extended warranty to cover defects. the next day i am told that there is bad fuel, not gasoline but sweet smelling diesel.( sc is running cars on biodiesel which has a sweeter smell), warranty company sending inspector. his report says he smelled gasoline, but tech says impossible as the vehicle would never have gone 450 miles on gasoline before this malfunction. we feel that vw is trying to hide the problem under the gas companies and avoid major cost. staring at $8000 repair bill for a car now worth $12k. we cannot afford this kind of expense as i am sure most consumers in america would concede. we have read and documented many cases where vw has repaired this problem in or out of warranty because of the defective part. feel that this is just now an issue with the fuel, they knew the standards for highway diesel when they put the part in the car, shouldn't have sold it if it would not stand up to the pressure. will not accept this as our fault. cannot accept this as our fault. *tr

Engine warning light goes on, car shuts down. dealer says it is the emission flapper on the exhaust system and a new one costs $918 dollars. vw customer service can't and will not do a thing about it. the dealer keeps a stock on this exhaust flapper and could do the job right away. vw knows the problem is out there , and right now it proves to be a profitable one for them. *tr

Traveling on interstate 10 from tallahassee, the car engine suddenly stopped running. after drifting onto the shoulder the engine light was on and the glow plug light was on. there were no indications of any problem prior to the engine stopping. no indicator lights came on, no sputtering, no loss of power etc. after many attempts to restart with no success, it was towed into marion florida. they could not tell what was wrong and i had to have it towed to the closest dealer in valousa ga. there they found metal pieces in the fuel filter and said this was going to be a major repair. please contact me if you need more information about this incident. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 20 mph, the vehicle stalled and failed to restart. the vehicle was towed to the dealer, who diagnosed that the fuel pump needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the failure and the current mileage was 87,000.

2009 jetta volkswagen tdi, with only 50500 miles on it. the car died in the middle of intersection at 35mph. this was during rush hour traffic. in the car was me 32, my wife 36, my daughter of 8 years old and son of 2 years old. it was a very scary event. i had it towed to the nearest vw dealership. it took them 3 days to look at this car and after i called 15 times, they told me that this fuel pump had been slowly breaking down inside the fuel tank, running through the lines and into the injectors. they have told my this could be extremely expensive. i have always used clean diesel, and filled up at new gas stations. this was just today i spoke with them, and i have done some researching and found this to be called hpfp issue. from as many cases i have seen posted on the internet, this should definitely be a recall. *tr

Back doors randomly lock and won't unlock as well as remain unlocked and won't lock. this creates concern with personal safety when they won't lock (ejection in car wreck, strangers entering car) and when they won't unlock (ability to get out of car in emergency). this began at about 30,000 miles (two years old) and then appeared to resolve only to begin again at 50,000 miles (3 years old). dealership tells me it will cost $800 to fix and when it happens with the front doors it will cost $1500 to fix them. this is a safety issue and should be a recall. *tr

We were driving on a two lane highway. the cruise control was set. out of nowhere the car just quit. the gauges went to zero. the car didn't have power. we coasted until we found a clearing where we could pull off the road. we were able to apply the brakes to come to a complete stop. we were very lucky we were able to coast far enough to find a spot to pull off. there was not an emergency lane on the road. the closest town was 18 miles away. we put the car in park and tried to start it without any luck. after awhile it did turn back on and we were able to drive to the dealership. *tr

This is the tdi model. glow plug light came on. then car lost power, and engine warning light came on. car died on exit ramp and wouldn't restart. high pressure fuel pump died sending metal shards thoughout system. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 35 mph the vehicle suddenly stalled and an engine malfunction message displayed on the instrument panel. the vehicle was towed to the dealer who diagnosed that the high pressure fuel pump broke apart internally and the metal shavings from the fuel pump were found throughout the fuel system. as a result, all fuel related components needed to be replaced. there was an investigation under nhtsa action number: ea11003 (fuel system, diesel) that may be related to the failure. the vehicle was not repaired. the approximate failure mileage was 72,000.

2009 volkswagen jetta tdi. vehicle ran out of diesel fuel, upon filling with new fuel vehicle failed to start. vehicle was towed to volkswagen dealer to perform repairs. dealership informed me the fuel injection pump went out and the entire fuel system needed replacement at a total cost of $8600.00. due to the fuel injector pump going out caused metal shavings to enter the entire fuel system and allegedly requiring a complete system replacement. simply because the vehicle ran out of fuel. people run out of fuel every day and are not put in my current situation with my volkswagen. this must be faulty engineering to result in a complete fuel system replacement for the sole reason of running out of diesel fuel. what i was told by the dealership o the necessary repairs and costs are absurd. any help is appreciated. thank you. *tr

Tl* the contact owns a 2009 volkswagen jetta tdi. the contact stated that while driving 4 mph the transmission shifted into neutral independently. the vehicle was taken to the dealer who diagnosed that the transmission valve and the dsg temperature sensor needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 124,000.

Tl* the contact owns a 2009 volkswagen jetta. while driving approximately 50 mph, the vehicle stalled without warning. the contact attempted to restart the vehicle but it would not restart. the vehicle was towed to the dealer for diagnostics. the technician stated the fuel system would have to be replaced because it became contaminated by the fuel pump. there was an investigation under nhtsa action number: ea11003 (fuel system, diesel) that could have been related to the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 114,000. updated 09/18/12*lj updated 09/19/2012 *js

I was driving my 2009 vw jetta tdi on i-81 n. near the wytheville exit my engine malfunction light came on. the car immediately began to lose sped and power. i was able to coast up the exit ramp and into the exxon station. i turned off the car. the car would not restart. there were no vw dealers within 80 miles so i had it towed to a christiansburg, va shop that works on vw's. its name is car force. they said it was the fuel load lift. they put in the part and in still would not start. after further investigation it was found that everything, including the fuel pump, was damaged. i had it towed another 40 miles to roanoke, va. the cost to repair is $7,000 - $10,000. *tr

Started my car for the second time that day, nothing out of the ordinary. about a mile away i experienced the car shutting down. i downshifted into second, turned back on but when i gave it gas it sputtered. i was on the side of the road for 1.5hrs waiting for tow truck. mechanics computer describes the problem as low fuel pressure. *tr

Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement *tr

While driving at 50 mph, my vehicle stopped accelerating and rpm would not increase above 2000rpm. the glow plug and check engine warning lights both came on. this almost resulted in an accident. i avoided being hit by a large truck while i was stalled in the center lane of a highway. i had my vehicle taken to the dealership for repair. the dealership replaced the fuel rail switch, but the same issue occurred in june 2012, july 2012, and august 2012. this appears to be an issue related to the hpfp (fuel pump). i am not very satisfied with the vw dealership's inability to correct this issue. i lose fuel pressure on a regular basis which causes safety concerns while merging into traffic. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact was driving 45 mph when the vehicle stalled without warning. the vehicle was towed to the dealer for diagnosis and the contact was informed that the high pressure diesel fuel pump failed. the manufacturer was notified but offered no assistance. the vehicle was traded due to the defect. the failure and current mileages were 111,000.

While leaving a concert, the vehicle was fine leaving the parking lot. once we increased speeds to 45 mph, the engine completely shut down. the dials on the dashboard all fell to zero and the gas pedel no longer worked. we coasted into a small campground area off to the side of the road. after trying to restart the car three times, it finally started and we proceeded to go down the road, only to make it 500 more yards and pulled in to a hay stack pad. after numerous attempts to start while sitting on the phone wiht our insurance company, the car started once and died after sitting idle for three minutes. we then attempted to start it one last time and drove 25 mph to the nearest gas station. we all got out of the car, locked it up thinking it may have something to do with an antitheft feature. we got back in the car and were able to drive 41 miles home at hiway speeds. the following day we drove 5 miles into town and it died again going 25 mph. the closest volkswagon is another 25 miles away. *tr

Abrupt deceleration to 30mph from 50mph d/t vehicle in front of me hitting their brake and turning. then i accelerated to get back to the posted speed of 50mph. when depressing accelerator at approx 40mph heard a loud "pop", loss of power, glow light on dash came on and warning. loss of power with 3 cars coming behind me so i quickly moved to the shoulder and restarted the car. car turned over but was in "limp" mode - i was less than 1 mile from my house, so i pulled out and "limped" home. contacted vw on monday 11/14/11 and my dealership. the car was flat bedded to the dealership and hpfp failure was diagnosed, vw paid in full for complete replacement of entire fuel system. *tr

Driving at low speed in the city, when a engine failure warning displayed and the vehicle started running rough. took it to the dealership and was told that the high pressure fuel pump failed sending metal shards throughout the fuel system. this has apparently triggered replacement of the entire fuel system from the pump to the engine. after researching this online, i have found that this is a known issue. to my knowledge the hpfp's have not been recalled. vw and your website so far states that the problem is a fuel contamination issue, but i have only bought diesel from murphy usa i confirmed this with receipts. ( a high volume dealer in my area). the dealership states that the repair should be covered even though the warranty has expired. this is suspect to me. either our fuel standards are not par with the rest of the world and need further regulation or the pumps need to be recalled. but a car designed to save money by conserving fuel is not doing that if the 27000 dollar car needs 10000 dollars of work. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle made a loud buzzing noise with the illumination of the instrument panel warning lights. the contact took the vehicle to the dealer and was told that the fuel pump failed. the failure mileage was not available.

I was driving my 2009 volkswagen vw jetta tdi diesel and it stalled while driving. thank god it didn't stall while driving at a higher speed around a corner with oncoming traffic !!! i had it towed to my place and plugged in my obd reader and got 2 codes, po47a (undefined code) and po191 (fuel rail pressure sensor circuit range/performance). i did some research online and decided to try and replace myself, the exhaust pressure sensor #2 and then later the fuel rail pressure sensor with no luck either way. so i decided to tow it the my local vw dealer and the worst possible case scenario was the outcome. the dealer said it would cost $ 6,500.00 to repair and that the entire fuel system would have to be replaced due to fuel (metal) contamination and a bad high pressure fuel pump. under my research online i've found that many customer's of 2009-2012 have had the same problem's that vw will not recall. i'm writing this in hope that someone may these many complaints and force the great vw empire to recall these problems before people, families , and children are severely hurt, handicapped, and/or killed. i invite anyone who reads this and all the other similar complaints of these vehicles to take this very seriously and think about if someone you love or care about was or can be hurt, injured, handicapped, or killed because vw wants to maximize their profits !!!!! shame on vw and shame on anyone who has the power or authority to possibly do something about this and doesn't do anything !!!!! *tr

A catastrophic failure of the high pressure fuel pump left my wife without power as she was driving in traffic. there was no preceding indication and in other circumstances could have caused a traffic accident. when the hpfp failed, all non-electrical power failed with a potential for significant control and braking problems. *tr

2009 tdi jetta high pressure fuel pump. three pumps have been put in and it keeps failing on the highway twice and was extremely dangerous and i am over warranty and it seems to be a faulty design. don't know what steps to take here they have had my car for almost 90 days. *tr the consumer also stated two transmission fans have been installed in the vehicle. he was then told a new turbo was needed at a cost of $3000. updated ivoq 12/10/12

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that she attempted to roll the windows down, but they would not roll down. the vehicle was taken to the dealer. the dealer stated that the electrical instrument panel for the windows needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 56,000.

Vehicle is a 2009 jetta sedan - tdi (diesel) vehicle shut down while driving. flow plug light flashed on dash along with display of "engine fault workshop" vehicle would not restart. pulled code of p0087 fuel rail/system pressure low. towed to dealer, boucher vw in franklin, wi. dealer confirmed fault was a high-pressure fuel pump failure. *tr

Driving vehicle then loss of all power. high pressure fuel pump failure. *tr

Jetta is a tdi, diesel. glo plug engine light began flashing and experienced decreased (but not complete) loss of power. pulled over. examined engine, which was shaking. turned car off and glo plug warning light went off, so attempted to drive, but got less than a mile down the road before glo light began flashing again and engine light came on. at this time, i pulled over, turned off the car, and had it towed to ocala volkswagen (florida). at the time of the incident, i had been driving on that tank of gas for approximately 100 miles or so (ie, was not the result of putting gas in a diesel tank -- dealer performing repairs will confirm). diagnosis is ex/imploded high pressure fuel pump (hpfp) resulting, likely, from contaminated fuel -- not the wrong fuel (i am careful to only put ultra low sulfur highway diesel in). vw paying for all costs to replace fuel system (pumps, injectors, rails) but not fuel tank. danny at vw ocala has been very good to deal with, but i'm concerned this will happen again and vw may not be so kind/responsible to cover costs. not sure whether new hpfp system will be installed, or the same one as before (thus leaving me at the mercy of having to "choose" the right gas stations). car is in for repairs at this time. *tr

My jetta sportwagen tdi with dsg transmission was purchased new in may 2009. within 3 months of purchase, we noticed the car would jerk and slam into gear. every time we had the car in for service we complained of the "jerk" or "slam". then, in dec 2009 we received a warranty extension for the dsg tranny from 60,000 miles to 100,000. this obviously showed there were known problems. at all of it's scheduled maintenance appointments, i would mention the jerkiness. the dealership said there was no problems since they never felt it shift funny when they drove it. it wasn't even until 43,000 did anyone ride in the car with me to see! not once did they hook the car to a computer to run for codes or faults. i did not have a check engine fault code either. we had the tranny serviced per the vw manual at a little over 40,000 miles and that did not help the car. now, the car tends to downshift while completely stopped, still slams/jerks into gear, rocks back and forth when you put it in park and rolls backwards several feet when you put the car in drive from reverse (in our sloped driveway.) this never happened in the past, but now you have to "power" brake the car to ensure you don't roll back and hit the others in our driveway. since i was getting no where, i finally called an opened a case with vw customer care. this time when i took the car in for service i mentioned the problem again and referenced my case number. they checked my car out today and said they ordered a new mechatronic unit. the service bulletins showed the exact symptoms that my car was doing, but we never got any help. it wasn't until i opened a case with vw that something was done. we'll see if this new part fixes our problem or not. i love my jetta, just not the crappy transmission! *js

This is a vw jetta 2009 tdi with 74,200 miles. i have been the only owner. vehicle suddenly lost power and black smoke came from exhaust, red lights on dashboard came on with error message "engine failure". technician at vw dealer found the turbo charger had an internal failure. the faulty turbo pumped oil throughout the exhaust system into the cat converters, and hoses. all would need to be replaced and costs $7,200. *tr

I was going down the road at approximately 45 mph, the engine lost power and stalled. i was able to pull to the side of the road, then have it towed. my spouse is an engine machinist, and after talking to a volkswagen dealership, and taking the car apart, found metal shavings throughout the fuel system. so far, he has spent $3200 for parts which has depleted our saving account. he is self employed and i work part time and part time student, paying $400 a month for a car we thought would be safe, dependable and economical! this is clearly a safety issue, documented for over 2 years with no responsibility taken by vw, who has falsely denied any ongoing issue of this sort. fortunately, my husband can do the labor, but people are spending $8,000 to $10,000 to get this vw problem fixed, and in some cases has happened again. this high pressure fuel system is faulty and unsafe. vw needs to take responsibility for their product to ensure customer safety on the roadways. *tr

For the second time my fuel pump went out. also for the second time i was accused of using bio diesel or regular fuel by the dealer. i was driving a long it sounded like a gear was tumbling around then a grinding noise followed. luckily i was a low rate of speed and was able to pull off to a side street with out problem. last week the gear box went out as well. it had issues on going in to reverse from drive. often i would have to put the car in to park turn it off then restart to get it to go in to reverse. *tr

First incident in july 2011 but same ongoing issue and at the dealership at least 8 times in 11 months. currently at the dealership again for almost 3 weeks now. its always the same "symptoms" but always told its another problem..... as follows: -sputters and jerks -exhaust or gas fumes overcome the car -engine revs but the car wont move, then jolts forward. -stalls when trying to start, it jerks violently making a putting noise as if it can't get fuel then dies. -there's a beeping noise coming from something in the engine when it stalls that no one seems to know what it is. i have replaced: -intake manifold -all fuel sensors -low pressure fuel pump -high pressure fuel pump -melted fuses with unknown cause -two batteries -other smaller items related to fuel system. *jb

Vehicle stalled without warning in the middle of an intersection during friday afternoon rush hour traffic and would not restart, nearly causing multiple accidents. dashboard briefly flashed "engine malfunction workshop" and the glow plug light illuminated prior to failure. had vehicle towed to jim ellis vw in chamblee, ga for diagnosis. dealership called with a diagnosis of a failed high pressure fuel pump and stated that the entire fuel system would need to be replaced due to metal shavings found throughout the system. advised that repairs would not be covered under existing 5-year/60,000 mile powertrain warranty, claiming that the fuel system was somehow exempt from warranty coverage, and estimated $8700 to fix the car. i called volkswagen of america to report the incident and question why the manufacturer's warranty would not cover an obvious defect in the car; they eventually agreed to cover the full cost of repairs under warranty. vehicle was repaired within a week, but is now back at jim ellis vw for further evaluation after the same "engine malfunction workshop" and glow plug light illuminated again only 30 miles after the repairs. please compel volkswagen to recall this clearly unsafe vehicle and figure out why their high pressure fuel pumps are failing catastrophically at such high rates around the country. *js

Brakes squealed from the date of delivery in march 2009. vehicle was taken to vw service department on several occasions to inspect brakes. i was told each time that that's common in the vw jetta and i had to get used to it. brakes seemed to fail on several occasions and caused an accident. vehicle was taken to vw service after accident several times to inspect brakes and each time i was told nothing is wrong until they finally replaced the booster and the sway bar links. after vehicle was delivered back to me, the brake fluid started to leak and the brake warning light keeps illuminating. vw said that nothing is wrong with the car. the car has delayed braking and sometimes no brakes and is dangerous on the roads, especially the highway. *tr

The incident happened on the highway minutes after i left work. some of the lights came up on the dashboard that made me pull over and stop to check what they mean. i turned the car off and checked the meaning of the icons in the auto manual. per advise in the manual, i contacted vw dealership where i was told to bring the car immediately in. unfortunately, the car did not start anymore and i was towed to the dealership where the vehicle was purchased. the cause for this was internal pump failure which mean replacing high pressure pump, fuel tank etc. i posses all the necessary documents with the detail information and correct definitions of exact failure. it has caused great inconvenience since this is the only car in our family. it also cost us $219.92 out of pocket to cover this incident since extended warranty of vw did not pick up the tab in full. again, all documents are in my possession to prove it. it took 7 days to receive the car back. *tr

I was driving up a hill in a neighboring town and my car lost all power almost instantly. my ""mdf" read "engine fault workshop" and my glow plug light (since this is a diesel powered vehicle) started rapidly flashing. i was able to shift the car to neutral and coast to the top of the hill, then once reaching the apex of the hill, coast into a grocery store parking lot. my car was completely dead, and i had to tow it to the dealer. *js

Vehicles check engine light came on and loss of power died in middle of road towed to dealership and it was covered for warranty they replaced the whole fuel system due to contamination, now not even a year later less 15,000 miles they loss of power again, dealership has had my car for 2 weeks they didn't know whether or not they were going to warranty it they said it had a failed fuel injector. still do not have car back.im beginning to wonder if there wasn't more wrong than just a fuel injector, maybe the high pressure fuel pump was at fault a second time, and they just didn't want to tell me. *js

I was driving our 2009 vw jetta tdi at approximately 60mph and the display flashed engine malfunction and displayed a symbol indicating glow plug problem. the engine felt sluggish so i pulled over to the side of the road. i contacted the local vw dealer and asked if i could still drive it and he told me yes and to bring the car to the dealer the following morning. i pulled back onto the highway, got up to 50mph. then the vehicle stalled, then died completely. i was barely able to pull off side of highway. we had the car towed to dealer. the dealer inspected the car and explained that the high pressure fuel pump had failed and metal shaving and contaminants were throughout the fuel system and that the entire fuel system will need to be replaced. the car is currently at the dealer awaiting a third party inspection from the warranty company. all required vehicle services have been performed at the required intervals. the diesel fuel injection lines had recently been replaced in march 2012 by the dealer secondary to a recall by vw (v5 23j9). *tr

Sunroof drainage tubes became unglued from the draining nipples that attach to the panoramic sunroof assembly causing a large water leaks every time it rained. the a, b, c, and d interior pillars and headliner became soaked as did the interior carpets and other components including the fuse panel box and central electronics control module (cecm) behind the driver's side dash causing intermittent electrical shorts and drivability issues. this is a real safety hazard that has afflicted many vw sedans with the standard glass sunroof and wagons equipped with the optional panoramic glass sunroof. evidence of other failures of these components has been documented on many vw advocate forums but no vw tsb or recall campaigns have been issued to date to address this defect. the repair is very costly (4-5 hours of labor plus parts). a class-action lawsuit is currently underway for this same defect for many volkswagen cars up to 2009 but the same defect persist in 2009 and newer jetta sedans and sportwagens with sunroofs. i urge the ntsa to investigate this safety hazard on affected vw vehicles from 2009-2012. *tr

On four separate occasions, the rear seatbelts have locked in the fully withdrawn position and will not retract, requiring complete mechanism replacement. this occurred initially after purchase on a road trip with our kids, then recently again on both sides, and again just a week ago. on all but the most recent occurrence were replaced at no charge by vw. the most recent occurrence makes us believe this is a true defect in the mechanism. vw has not, to my knowledge, acknowledged any defect or made a revision to the part. the safety concern is that the belt will lock and not retract during transit, endangering my passengers in the event of an accident. *tr

While replacing fuel filter cartridge i found metal shavings in the filter housing. the next will be high pressure fuel pump failure with the heavy fuel system contamination by metal shavings as per common scenario. should be not pleasant experience. vw should concentrate on fuel filter/system routine check up and offer preventive maintenance. *js

2009 volkswagen jetta tdi 2.0l. consumer writes in regards to a faulty fuel pump system *tgw the consumer stated when she came upon a stop light, the vehicle stalled. the glow plug light, engine light and a message indicating engine fault workshop all flashed. the consumer managed to re-start the vehicle. as she continued to drive, she noticed the vehicle was becoming less responsive. she applied pressure to the accelerator, only to see the rpm's raise very high and then drop to zero with no fluctuation in speed. the consumer stated the vehicle stalled again. after several attempts, the vehicle started, but was barely running. the vehicle had completely lost it's ability to accelerate. she shifted the gear into drive and managed to get to a local auto parts store. the vehicle was towed to the dealer, where they informed the consumer the fuel system would need to be replaced. the dealer informed the consumer vw was covering the cost of the repairs. *jb

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the headlight was defective. the dealer diagnosed that the main fuse box melted, causing five exterior lights to become defective. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileages were 79,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the spokes on the left front wheel broke. the contact was traveling 55 mph at the time of the failure. the contact did not think the vehicle hit a pot hole. the contact stated the tire was still inflated, but the wheel had failed. the failure mileage and current mileages were 45,000.

2009 volkswagen jetta tdi while traveling interstate 81 in ny vehicle just stalled, glow plug and "engine fail workshop" message appeared. coasted to side of road cycle key off and on, back to normal. back to 65 mph, same thing. headed home at 50 mph for approx 50 miles and then occurred again on a hill. would not restart, coasted back into a driveway, restarted drove at 20 mph coasted into a local restaurant after another stall. aaa towed to the dealership. after three days they have " no idea" what the prob. was and returned my car to me. they could not get it to do it again. so i am waiting to be stranded again....... *tr

I turned my car on, and the airbag warning light came on. the owner's manual states to take it immediately to a dealer. i did so, as quickly as possible, for computer diagnostics. i was told the pods system had failed on my passenger side. my passenger airbag does not turn on when i have a passenger in the car. vw told me they would not pay for the part because i was out of warranty, due to mileage. however, i was also told that wear and tear on a vehicle does not impact the functioning of the airbags. now, vw has a nationwide backorder of the part to repair my vehicle, with no indication of when i will be able to repair my vehicle. as of now, my vehicle is unsafe for passengers. according to the driver's manual, airbag failures may also reduce the effectiveness of the restraint system in the event of a crash. for the price of this vehicle, i would not expect the airbags to fail, ever, let alone in barely three years. *tr

The diesel hpfp failed while driving. car lost power and had to be towed to dealer for repair. entire fuel system was replaced under warranty. *tr

High pressure fuel pump failed at 52000 miles. the entire fuel system was replaced with a warranty on parts of 12000 miles. after 15000 miles i experienced issue with high pressure fuel pump again. the fuel line from high pressure pump to fuel rail was replaced. *tr

When starting to move the car such as at a stop sign or at an intersection, when putting the accelerator pedal down to start the vehicle moving, the whole car almost stalls as engine power disappears for a terrifying few seconds. *tr this is very dangerous because you pull out into traffic and expect the car will move forward and not stall. i went onto a vw forum and learned that this is a common problem for vw. *tr

My 2009 vw jetta tdi had the engine light come on. the dealer said it was an 048 code for exhaust flap failure. this is a key part of the emission control. they told me it would cost $655 to replace. researching the internet, this is a growing problem with the jetta. pages and pages on the internet complained about the problem.some dealers are replacing it under the federally mandated 80,000 emissions warranty. others are not. it explicitly is covered in california and new york, where i purchased my car. i also discovered on the internet that this part is cleanable, which is much less cost than replacing. i understand this is under investigation by your organization. this early failure should be covered by the warranty but is not being implemented. *tr

Car stalled while accelerator was pressed. stall lasted about 3 seconds. stalling occurs about once a month. *tr

Rear passenger side brake pad worn down to metal while rear driver side has 5 mm left on it. dealer indicates a faulty caliper. would not even entertain the possibility of a sticking left parking-brake cable or not properly adjusted parking cable that might not be letting the left rear caliper release completely (cable readjustment it's a pain since the rear half of the center console has to be disassembled to get access to the primary adjuster nut and mechanics do not like to mess with it). dealer would not replace rear pads and rotors if i did not also replace the caliper, even though service manager acknowledged that diagnostic was only based on visual inspection and not on taking apart the rear brake assembly to properly inspect the caliper. for the auto technician to know it is a faulty caliper (instead of sticking cable or other issue) without removing it from the vehicle and only upon visual inspection must mean that vw is aware of the faulty calipers and keeping quiet about it until the customer walks into the dealership with the problem. premature and/or uneven rear brake pad wear appears to be a common issue on jettas, as has been extensively documented on jetta owners forums and websites. as indicated by a vw mechanic on an internet forum "vw needs to design into the parking brake adjusting screw inside the rear caliper piston a more robust system to spring the rear calipers piston back away from the pads after brake application. internal brake adjuster screw spins out as the piston travels out with wear of the pads. problem is vw knows the adjuster screws internal threads drag too much to allow the natural tendency of the piston o-rings to roll back the piston to the pre brake application usage position of the brake. i have had to replace several calipers to get the calipers that release the pads tension properly after braking application." *tr

2009 volkswagen jetta tdi at 53,000 miles my radiator went out due to a design flaw were a clamp rubbed a hole in the radiator. vw would not cover under factory warranty, at 68,000 miles the alignment went out in the automobile, and finnally at 72,000 miles i noticed my transmission making a hard shift and a delay shift when taking off, i inquired about it twice at the dealer ship and was advise nothing was wrong. then at 94,000 miles i started hearing a loud noise from my motor it is the dual mass cluch flywheel has gone out. the dealership wants $3000.00 to fix. i called vw of america, the vp i talked to, said just because the part was recalled in australia and canada it doesn't mean anything to them. *tt

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle stalled several times without warning. the vehicle would jerk stall and no warning lights would illuminate. the vehicle was taken to an authorized dealer for inspection, but was not repaired. the failure mileage was 14,000 and the current mileage was 15,000. updated 02/15/12*lj the dealer stated the stalling problem was due to not letting the glow plug warm-up. updated 02/22/12 updated evoq 06/26/12

Vehicle will not start on first 4-6 attempts after a cold snap and subsequent warm weather. issue points to water building up in intercooler hoses. vw has tsb posted but may not fully resolve issue. 21 11 01 / 2025464 dated may 24, 2011, titled "frozen charge air cooler ? engine will not start". it calls for installing a 1k0-198-803-b cold weather intercooler kit. a lot of internet discussion on this: http://forums.tdiclub.com/showthread.php?t=266863. date of no start: 25 dec 2011 (wonderful christmas gift!) location: central new york (utica area) mileage: ~42000 significant weather before no start: some very light snow... low of 19f, high of 39f... see http://www.wunderground.com/history/...q_statename=na took to dealer: not that day... had a state inspection in charlotte, nc scheduled for later that week at vw of south charlotte: they found zero issues when i mentioned the problem (no codes, etc.) and didn't charge me anything for "checking it out". comments: this was the first no-start since buying the jetta in 12/2008. car did have weird "phantom fuel loss" issue since initial in-service date... after 6 visits to 2 different dealers complaining of issue it was finally addressed in an ecu update in late winter/early spring of 2011. date of no start: 5 jan 2012 location: philadelphia, pa mileage: 44250 significant weather before no start: cold snap the night before (mid teens f) then mean of mid 30's this day... happened in morning of 5th when it was still cold from night before. see: http://www.wunderground.com/history/...lyhistory.html took to dealer: not that day, but the day after. no faults found after a $50 diagnostics check since "car was not in warranty". dealer (fred beans vw of devon, pa) wants to have it overnight after a similar cold snap.. will provide loaner. *tr

Glow plug light and engine fault workshop light came on as i was pulling into work in a.m. parked and restarted vehicle, with no further warning lights. i made appointment for scheduled maintenance with dealer. when i left for home that evening the vehicle started ok with no warning lights. while driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. i exited the interstate and tried to make it to the vw dealership, but engine shut down when i stopped at stop sign and would not restart. vehicle was pushed to the roadside by state police and had to be towed. vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. a diesel fuel sample was sent for testing and was okay. dealer had to replace the entire fuel system. *tr

Tl * the contact owns a 2009 volkswagen jetta sportwagen tdi. the contact stated that the vehicle would not start. the vehicle was taken to the dealer who diagnosed that the fuel pump was unable to pump fuel into the system and as a result, the fuel pump would need to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the vin was not available. the failure and the current mileage was 45,000.

Car is 2009 volkswagen jetta tdi 2.0l common rail inter cooled turbo diesel.l issue occurs after driving in below freezing weather, and attempting to restart after weather has gone above freezing (such as driving to work in freezing weather, temps warm up during the day, occurs on attempt to drive home). vehicle will start, then die after a very brief run of 5 seconds or less. restarts will range to very long cranking before a very rough run, or no cranking with all lights an equipment going out due to very high amp draw on starter motor. water and oil is noted dripping from the inter cooler piping as it leads to the engines intake. piping removed to allow some water to drain out. after several attempts of 1 revolution at a time, car will start to turn more and more if a pause of 30 seconds between attempts is allowed. suspected water sucked into combustion chamber and hydro-locking engine. water is suspected to seep past the piston rings into the crankcase while pausing between start attempts. this is proven with frothy moisture on the oil fill cap after each incident. suspected issue is moisture from egr system goes into intake air, and is freezing in the inter cooler in freezing weather. when weather warms up while the car is off, the water will pool in the inter cooler piping. upon attempted restart, water is sucked into the engine causing anywhere from some rough stumbling to full hydro-lock. incident has happened 6+ times in varying severity. issue is known to happen to co-workers car with the same turbo diesel engine on the same day. no codes thrown for any occurrence via obd tester. one time, the glow plug light flashed several times. *tr

2nd tire of this type on this vehicle that has developed a sidewall bubble rending the tire unsafe to drive on. *tr

Car would not start. luckily parked in garage. towed to dealer. determined to be hpfp failure and dpf failure. hpfp and dpf replaced along with associated small parts. but did not replace entire fuel system. a fuel sample taken from the fuel return hose when the car died looks like fine metallic particles. settled to the bottom of the jar after several days. a magnet did not attract the particles so must have been aluminum - most likely from the piston bore of the hpfp. vw paid for the repair. the day i got the car back i took a fuel sample from the fuel tank. once again metal particles (along with other debris normally found in a fuel tank) were found. now we are fearful of driving the car due to metal particles in the fuel system will destroy the new hpfp. please make vw do a recall and replace the pump with a new design that will not self destruct! a car that should go 200k miles or more has failed at 67k miles. and is guaranteed to fail again due to the poor design of the hpfp. this is a huge financial hit for our family as now we are fearful of driving the car and may have to sell it to get a more reliable car. vw is blaming the problems on fuel contamination and that may be true but there is no excuse for a huge repair bill from one tank of fuel that is not up to specs. *tr

Vehicle stopped running at highway speed. after tow and refueling car failed to start and run. taken to dealer for service and informed that high pressure fuel pump was defective/had failed. this problem seems to be more than common for these tdi vehicles. volkswagen of america refuses to offer assistance with the matter and will not acknowledge that these pumps are an issue. *tr

I was driving the vehicle when the glow plug light on the dash began flashing, then the computer displayed engine fault, contact workshop, then the check engine light came on and the call stalled in the middle of an intersection and had to be pushed to the side of the road. the car would not start again. *tr

While driving, our 2009 vw jetta tdi stalled and stopped in an intersection. when restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. we had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. i was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. i was even more surprised when the service writer said that part has been redesigned a number of times to help deal with this issue. *tr

Airbags failed to deploy, 55 mph frontal impact. vehicle sustained severe frontal damage and is more than likely totaled . no one was hurt but i think that the airbags should have deployed. i have pictures of vehicle if needed. *tr

Vehicle abruptly lost power, no control over acceleration, had to pull off of interstate to shoulder of road. car restarted fine. taking to vw dealer for evaluation. *tr

The car is a 2009 vw jetta tdi clean diesel. while on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and i coasted to a stop on the shoulder. it was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. they said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward. *tr

Tl* the contact owns a 2009 volkswagen jetta sportswagen. while the unoccupied vehicle was parked with the engine and emergency brake engaged, it rolled unexpectedly . the contact was able to enter the vehicle, apply the brake pedal and stop the vehicle from moving. the contact detected the rear brake calipers were stuck which caused the emergency brake cable to disengage. the vehicle failure was not diagnosed nor was it repaired. the manufacturer was notified of the problem. the approximate failure mileage was 67,000.

Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the clutch connector was fractured. the vehicle was taken to a dealer and they advised him that he needed to replace the clutch plunger. the vehicle was repaired. the failure recurred approximately one and a half years later. the contact stated that the plunger was dangling from the vehicle. the vehicle was taken back to the dealer but they offered no assistance. the failure mileage was approximately 45,000.

My car caught fire today.car was parked while i was at the doctors, girl came into the office asked if anyone had a white car and that it was on fire. we called 911. the fire department put out the fire. yesterday i received a recall notice and i called the dealership today to set up a date to get it fixed. i asked if it was safe to drive. i guess it wasn't. the fire dept. thinks it might be electrical but the recall was for fuel injectors. the dealership sent out a flatbed to tow the car back to there garage. not sure how it will turn out. *kb

While slowing down for a traffic light on a busy avenue the car stalled and shut down the engine light was recently on and i took this car to be checked by dealer no problems were seen. *tr

Tl* the contact owns a 2009 volkswagen jetta. the contact was driving 25 mph during rainy weather when the vehicle stalled without warning. the contact was able to pull to the side of the road and had the vehicle towed to a dealer. the dealer ran a diagnostic test and but did not show any defect codes. the contact took the vehicle to another dealer where the dealer found the defect and advised that a faulty sensor caused the vehicle to stall. the dealer replaced the sensor but did not explain to the contact how the sensor caused the failure. the failure mileage was 30,000. updated 11/25/11 *bf updated 11/30/11

As my wife was driving towards a stop sign at a relatively slow speed, the vehicle check engine light came on and then the car died. as she started to roll backwards, she stopped the car and waited for the other traffic to clear. she was able to restart the car and drive it home as she was less than a mile away. after i returned home, i started the car and noticed the check engine light. at that point the car seemed fine. i went to autozone to see if they could download the error codes that might provide some insight into what component was causing the problem. they could not do that according to ca law. i purchased a obdii code reader and discovered code p0191 and p0087, both relating to the fuel system. p0191 indicated the fuel rail pressure sensor a circuit range / performance. the p0087 indicated the fuel rail / system pressure too low. while researching these codes on the internet i discovered a huge amount of information relating to this issue. i am thankful my wife was not in a huge amount of traffic as she could have been in an accident as a result of the car shutting down without warning. this has been going on with the tdi diesel engine since 2009. why has there been no recall to fix what i believe is a defective or inferior fuel pump. in the many work orders i have read vw in many cases blamed bad fuel (gas in the diesel tank) as the problem. i have written documentation for every gallon of fuel that has been put in this car since it was new. the car has had all scheduled maintenance completed since the car was new. if this is a known problem why wasn't a recall issued like they did with the dsg transmission. is this denial on vw's part so they don't get a bunch of bad press? *tr

High pressure fuel pump failure in tdi diesel causing catastrophic damage to major engine components including common rail, injectors , fuel tank etc... appears to be manufacturers defect. merely replacing will not solve problem without assurance that new design has been developed and utilized. *tr

Fuel line broke while driving highway speeds. smoke began pouring out from under hood and filling cabin. took vehicle straight to dealership, where i was told the #2 injector line broke. entire engine compartment was soaked with fuel, diesel was dripping from all parts under hood. i was concerned with the diesel deteriorating the rubber hoses and components under hood. vw dealership changed #2 injector line, and recommended changing the rest as well as the engine cover. i opted to not change the rest, only the cracked one. it dumped about a half tank of fuel in a matter of minutes. *tr

This concerns a 2009 vw jetta tdi (clean diesel version). car dashboard put out warning message "engine malfunction" then car began to sputter and lose power. electronic dashboard showed there was plenty of diesel gas in the tank (enough to continue driving 250 miles). (the car had been filled up with diesel gasoline on the day before, friday, and driven on a short trip that saturday during the day hours; driver had filled up at that station regularly across the last 2 years since the car was purchased.) electronic dashboard also showed all other systems functioning regarding battery, temperature sensor, etc. driver was on busy city avenue in fullerton, california traveling at about 40 mph when sputtering began. car power slowly decreased to about 20 mph, but fortunately driver was able to make it through several green lights to a commercial area. fortunately saturday night traffic was not heavy, so a lane change to the right was possible without affecting other drivers who wished to go at a faster speed. car slowed down to about 5 mph as driver maneuvered car for the last 500 feet into a gasoline station parking lot. car engine came to a complete stop. this was less than 5 minutes after the first "engine malfunction" warning on the electronic dashboard. attempts to restart the engine were unsuccessful; a clicking sound in the ignition was heard. car engine subsequently would not turn over and had to be towed saturday night. *tr

I contacted vw mid-august 2011 because my car broke down while i was driving and then i could smell gas. i had it towed to vw and there was a problem with a leak in the fuel rail. all four fuel injectors had to be replaced, as well as the gaskets, fuel rail, and spark plugs. this repair cost me approximately $1,100.00. i have enclosed a copy of my bill showing the repairs done and total cost of repairs. when i contacted vw in mid-august i was informed by them that there are no problems with the jetta fuel injectors and that it is not their fault that i have the a lemon of the bunch. very poor customer service skills with all vw personal i have spoken with. i now enclose the recent articles about the fuel injector problems with the vw vehicles. for some reason this recall only includes the diesel engines-which clearly should not be the case. i am requesting reimbursement for this repair as it is related to the same problems vw is having with the diesel-engines per the enclosed vw article on recalls. this vehicle should also be included in the recall. *kb

My 2009 vw jetta tdi burst into flames 15-20 minutes after being parked. no one was in or near the car and there were no injuries or extended fire damage. the fire department was called to extinguish the fire. the hotspot is in the front left of the car, with severe damage to all components under the hood and front interior of the car. the car had been in like-new condition with scheduled maintenance performed on-time by a vw dealer; there had never been any maintenance or performance issues that i knew of prior to the incident. i contacted vw on 9/20/2011 about the incident. their fire inspector studied the remains of the car on 9/22/2011 and deduced it might have been an issue with the exhaust system, and the leak/fire probably started as i was still driving. there was no recourse or further action. at the time, the vin # of my car had not been a part of any recall. i believe my car might/should have been part of a recent recall announced on 10/5/2011 on tdis due to fire hazard. *tr

Tl* the contact owns a 2009 volkswagen jetta. while the contact was driving approximately 70 mph, the engine warning indicator illuminated followed by the engine stalling. the vehicle failed to restart and was towed to an authorized dealer for diagnosis. the vehicle was repaired; however, a similar failure occurred a second time and the vehicle was taken to a different dealer and repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 5,000. updated 12/13/11

Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediately stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximately 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and car always maintained. problem: hpfp failure, the pump disintegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the problem. tdi forum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of this serious nature...they also purchase cars for fuel mileage and reduced emissions. vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barreling on your tail! *tr

Lost power driving on a divided highway. fast cars slowed to 15 mph behind when