2004 CHRYSLER Pacifica

Engine craddle rot out and check engine light on from fuel ejector failure and suspension is bad because of the cradlle rot

Engine cradle rusted to the point that the vehicle is not safe to drive. Engine can fallout while driving. Absolutely no help from Chrysler.

Engine support frame rust discovered during VA State inspection.

After bringing it into the shop for front end noise and what I thought was a CV Joint issue it turns out that the frame is so rotted that the front end is twisting while steering and the cost to fix is $4000.00 well more than what the car is worth. The mechanic said it was dangerous and wouldn\'t suggest driving it any longer. We have owned this car since it was brand new. My house just burned down 3 weeks ago and now this!

The engine cradle is rusted-out. This sub-frame holds the engine and attachments weight. Driving in this condition is DANGEROUS! A solid bump or chuck-hole could cause a total failure of the cradle causing the engine to fall out, to the road. At highway speeds, I envision, an end-over-end crash and if other vehicles are involved the death toll and injuries would be horrific.

Engine cradle is rusting out and vehicle is shaking violently when driven down road.

Numerous on this vehicle. Firstly, state annual inspection failed due to rust. Found out rust in the engine frame is a safety hazard. A lot of money spent on yearly inspection and repairs. The radiator is leaking now. Could not turn off the air/heater blower. always at the highest level.

rusted engine cradle

The undercarriage of the car is completely rusted from front to back the frame broke in two places the car is not drivable I was driving and my car started pulling to the right took it to a mechanic at that point the tire had started going outward the mechanic said the frame broke and the car was not safe to drive

Engine cradle rusted out beyomd belief shop said there should be a recall

Engine cradle/frame Assembly rusted out.

Engine Cradle is rotting and rusting out!!

Sub frame corroding, Mechanic was recently trying to pass inspection when noticed the rotting sub frame.

Took my car in for a EGR valve replacement. Was informed that the engine cradle is getting readt to fail. Came home to look online and chrysler is aware of the manfacture defect. They are soing nothing to fix the problem. What am I supposed to do now. Still owe on the vechicle.

vehicle unsafe due to subframe rust/rot.

Sub frame is rusted away and has a large crack.

ENGINE CRADLE RUST AND ROT

We took our very well maintained 2004 Chrysler Pacifica into the mechanic to replace the shocks (thinking that might be the cluncking noise we heard) and he called us and told us the car\'s engine frame was completely rotted out and the car was horribly unsafe to drive and didn\'t want us to even drive it home. He told us the frame replacement would be in the range of $4,000 to $5,000. Our car was in otherwise perfect condition and perfectly maintained (I have the records to prove it). My husband called Chrysler to complain about the situation and was basically told to take a hike by a customer service rep there named \"Leah\" and wouldn\'t put us in contact with any superiors, etc. No notice from Chrysler about this horrible/deadly issues whatsoever. I\'ve been driving our child around in this car with all of his friends, on the highways all around Chicagoland. This is a vehicle that is purchased by families with children. How in the world can Chrysler think it\'s OK to not warn people they are driving around a time bomb that could kill their entire family and possible everyone driving around them. We had to run out and immediately buy a new vehicle without being able to sell the Pacifica. This is a total nightmare for our family. I can only be grateful something much worse didn\'t happen and our mechanic probably saved our lives. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY!!!!

The engine cradle rusted and had to be replaced so that the engine did not fall out of the car. Evidently, there was a technical service bulletin for this problem to extend the warranty but that was superseded by another TSB indicating that only Pacifica\'s manufactured from Feb 23, 2004 to March 31, 2004 are covered. Our Pacifica was manufactured in April, 2003. This is a very common problem with this vehicle and is a safety hazard.

we had the sub frame replaced in 2014 at 151174 miles and just had the subframe separate from the body of the car. The car has been towed to the dealer.

WHEN COME TO A STOP YOU HEAR AND FILL A LARGE CLANK AND YOU FEEL THE ENGINE MOVE FORWARD. WE TOOK THE CAR TO THE SHOP IN JANUARY AND WAS TOLD THE MOTOR MOUNT NEED TO BE REPALCED. WE HAD TO PAY FOR THE PART UP FRONT IN ORDER TO ORDER IT SINCE AT THE TIME IT WAS ON A NATIONAL BACK ORDER AND THE PART WOULD NOT BE AVAILABLE UNTIL 02/28/2009. THE PART CAME IN ON 3/10/2009 AND WAS INSTALLED. AT THE TIME THEY TEST DROVE THE CAR TO MAKE SURE EVERYTHING WAS FINE THE CLANK WAS STILL THERE. THE OTHER SIDE HAD GONE BAD AT THAT POINT. THIS TIME THE BACK ORDER WAS LARGER OVER 2600 AND THIS TIME THERE IS NO ETA ON WHEN AND IF THE PART IS GOING TO COME. WE WERE TOLD WE CAN PAY FOR THE PART AGAIN BUT THEY WOULD NOT GOVE UA A DATE OF WHEN AND IF THE PART WOULD COME IN. WE WERE GIVEN OUR CAR BACK UNSAFE AND IN THE SAME CONDITION WE TOOK IT TO THE SHOP FOR. NOW MY WARRANTY IS UP AND I AM STUCK WITH A BROKEN CAR AND NO HOPE. THIS SHOULD BE RECALLED IF THERE IS THAT MANY PEOPLE WAITING. i UNDERSTAND CHRYSLER IS IN TROUBLE BUT WHY SHOULD WE AS CAR OWNERS PAY FOR IT 2 AND 3 TIMES.

Notified Chrysler customer service that the finish along the edge of the hood showed a bubbling in the paint. This problem began in 2007, after the warranty expired. I explained to Chrysler that the problem was not rust but a flaw in the paint. Chrysler informed me that they would not accept responsibility for this issue.

Engine Mechanical problem2004 Chrysler Pacifica 6 cyl All Wheel Drive Automatic 79000 miles. Went to the dealership with the check engine light on and what sounded like a motor problem when I accelerated.Twenty minutes later told I needed a new engine – “replace the long block”Code P0305 CYL #5 MisfireMonitored by the tech who reported Cly #5 dead.Estimated $6400 plus to repair.Of course warranty expired at 70000.

Engine cradle is rusted out and coming loose from body. This is a problem on 2004-05 Pacificas if cradle drops down you loose steering and brakes very dangerous condition. Chrysler says not their problem but body is not rusted many websites with this problem Chrysler will replace some but not all. Estimate to repair is $2500 and up. It is clearly a safety defect that needs a recall. Many complaints on NHTSA site

My engine light went on while on the way to the beach in Delaware on July 31, 2011. It was towed to a dealership where $3000 in repairs were done to the engine where it was worked on for 3 weeks, and I was given a 1-year warranty. 3 weeks later, while home in Maryland, the engine light went on again and I broke down in a dangerous intersection. It was towed to a dealership in Glen Burnie, where they said that the engine completely failed and needed replacement, and that the reason for the failure was “inconclusive.” Neither Chrysler nor the dealership accept any responsibility. I opened up a case with Chrysler, but they told me to go after the dealership itself and did nothing. I believe that shoddy work was done and/or I should have been advised that the engine was failing when it initially broke down. Now I am out $3000 and I have a worthless car. Please help if you can. Thanks.

The next day after purchasing the vehicle it did not start and had to be towed to the dealer. The dealer service department replaced the battery. Three weeks later the car kept stalling before turning on. I took car to dealer service department. The dealer stated that they could not find anything wrong with the vehicle. I took the car back to the dealer two days later for the same thing and the car was leaking brownish fluid. The dealer service department said to leave car over night. I left car over night. They stated that the car needed a software upgrade and a transmission tube. Those items were fixed. The car still wouldn\’t start I took it back. They stated the transmission control module (TCM) needed to be replaced. They kept the car for several days replaced it and it still will not start properly.

Vehicle engine has shut off twice while driving, losing capacity to drive or steer. Vehicle will start right up after the shutdown. Brought to dealer for repair the first time and they stated correction made. Second occurrence two weeks later and at dealership again.

Purchased Chrysler Pacifica 2004 6-4-04 Immediately after purchase made a loud chirping/squeaking noise. Bought in for repair 6-10(144 miles) Service advised defect fixed(new belt/tensioner). Picked up 6-14 not fixed. 6-16 dropped off car for same defect (268 miles). They replaced belt and shimmed power steering pump. Picked up on 6-19 still not fixed. Dropped off 3rd time 6-22. Had to remove engine mount and power steering. Picked up 6-26 still not fixed. Again dropped off 6-30(4th time). Dealer still unable to fix. Fear for my safety in driving car. Cannot understand how they cannot fix defect. Understand NHSA bullentin (10005991). Dealer/mgmt refuses to speak with me. Ignorning me as I am a woman.

Noticed paint on top of front bumper has peeled off (1-2″ strip)with surrounding paint chipping. Went to dealership and spoke to MGR who said he’d get back to me. Have called 3 times since and he won’t answer nor return my calls. Car was bought 9/04 and is kept in locked offstreet parking area. Mirror on right side also will not stay in place, but I haven’t reported that.

My vehicle has an intermittent stalling problem. When slowing down to stop or make a turn the car stalls then starts back up> this has been happening since october of 2003 and has caused 1 accident.

My car caught on fire today, originating in the engine compartment. Probaby a total loss, but i regretfully lowered my insurance a while back to liability and unin motorist due to pay reductions at work. I am the original owner, and I noticed there was a recall issued for a possible fuel line related defect that can cause a fire. I never got any such recall. Am i simply out of a car, or do i have some reccourse against Chrysler?

I purchased a 2004 Chrysler Pacifica in July 2003 from a dealer in Kirkland, WA. The vehicle was sold to me with custom wheels (22″ rims instead of the factory 17″), before leaving the dealership I was told by the sales manager himself that regardless of the wheels any problems with the car would be cover by the 3 year 36000 mile bumper to bumper warrantee and purchased service contract.The dealer never provided any equipment required to change one of the tires and the proper nuts in order to be able to use the spare tire that came with the vehicle.In May 8, 2004 a month after relocating to Florida the car had a flat tire and when I tried to change to the spare the wrench that came with the vehicle did not work due to that it was intended for the stock wheel. After $172 dollars to repair a flat in the nearest Chrysler dealer I was towed to, I and my family were back on the road. I talked to the dealer that sold me the vehicle and after a lot of arguing and haggling I was reimbursed the money, but my request for the appropriate equipment to change to the spare was ignored. The tire that was repaired was the front passenger side wheelYesterday January 3rd 2005 I took the vehicle to a shop in order to get the tires rotated and according to the mechanic the nuts for the front passenger side wheel where basically seized and that stock lugs that hold the wheel in place started spinning in the axle hub. Right after this I told the mechanic performing the service to stop that I was going to take it to the nearest dealer because I thought that this should be something that the Chrysler dealer should take care off. When I arrive to the dealer I explained to the Service Advisor and I was promptly told that my warrantee was voided due to the wheels that the vehicle had and that labor was going to be $90 per hour and the vehicle had to stay overnight. I explained that the vehicle was sold to my new by the dealer with the custom wheels and that the Sales Manager of the dealer in WA State assured me that as the warrantee was bumper to bumper and that any Chrysler dealer will honor that warrantee. Needless to say that is not the case. I promptly called the dealer where I purchased the vehicle and the same Sales Manager pretty much told me that I was on my own and that I should stop whining, buy the parts that I need and have the car fixed myself that the warrantee would not cover, then proceeded to pass the buck to Les Schwab of Kirkland WA, this is the shop that sells these wheels to the dealer in order to be sold with new vehicles by the dealer. I asked the manager in Les Schwab and he explained to me that the lugs that hold the tire in place are stock equipment that comes from factory with the vehicle, that this should be covered by any warrantees or service agreements with Chrysler.I proceeded to call Chrysler customer service and after holding for 32 minutes the lady told me that the lugs that hold the tire that where installed in the factory and are the ones that fail are not covered by the warrantee due to the custom wheels that one of their dealers installed in the vehicle and there was nothing that Chrysler could do for me (Besides my car having an overnight stay in the local dealer, labor at $90 dollars an hour plus parts and taxes). Currently this is my household only vehicle and driving a vehicle with a 22″ tire held by 3 nuts rather than the normal 5 is a dicey proposition. All I want is for Chrysler to honor their own word and warrantee, I am fulfilling my end of the deal by paying the car on time, hoping that if something happens I can trust that the supposed “bumper to bumper warrantee will be honored by the car company. Any help and or advice no matter how small would be greatly appreciated.Best Regards,Jose RosaSunrise, FL

I am writing to express my family

Auto sways and rocks, steering unstable to the point it is unsafe to drive after repairs to front end.Original complaint…Clunking noise and bumping when breaking and accelerating.Dealership diagnosis determined problem to be defective control arms…parts replacedsecond problem, a result of first repair…front wheel drive shaft broken…parts replacedSwaying, rocking and unstable steering began

A knocking or tourqing sound occurs when accelerating and deaccelerating at low speeds. The car went into the shop in October two times for a total of 17 days. The dealer acknowledged the problem, made several attempts to repair, called in Chrysler regional service technicians who also acknowledged the problem, but couldn\’t repair. Chrysler then issued a dealer alert bulletin saying this is a common problem in all wheel drive Pacificas and is \"characteristic\" of the car? If it was characteristic of the vehicle, why wasn\’t it disclosed when we purchased the car? (We have a recorded message from the dealers in house counsel claiming they would make one more effort to repair the car and if it wasn\’t successful they would buy back the car. This was prior to the dealer alert from Chrysler)

30,000 MILES ON VEHICLE AND BRAKES “PULSING” WHEN APPLIED. Dealer/Manufacturer claim rotors damaged due to “excessive heat” although brake pads were not worn and there were no other factors. All pads/rotors required replacement ($1,000). This is equivelient to saying a carburator failed due to exposure to gasoline! Wrote manufacturer and received generic form letter denying claim. Saved parts as evidence.

On July 5, 2010 I took my 2004 Chrysler Pacifica for a routine oil change and was told that I have a rusted through subframe. I subsequently took it to two mechanics who also diagnosed it with a rusted through subframe, and who both told me the vehicle was very unsafe to drive in this condition. Estimates for repair ranged from $2,100-$2,900. Although the car was outside of the 6year/100,000 rust warranty, I called Chrysler Group to report the problem and to seek financial assistance with the repair. Chrysler did allow us to take my Pacifica to a Chrysler dealer who also diagnosed a rusted through subframe and stated that it would be "very dangerous" to continue to drive the vehicle. When this was reported to Chrysler, they agreed to pay only the labor (about $700) and we have to pay for the part (about $1,400). They also stated that the rusted subframe was an "environmental issue". I have driven numerous cars throughout upstate New York for many years and many miles and have never encountered a rusted through subframe. I am deeply concerned that Chrysler does not see or will not admit that this is a very serious defect and safety issue with my, and possibly others, Chrysler Pacifica. If the subframe cracks the engine will essentialy drop out of the car. If this occurs while traveling at highway speeds, one can only imagine the catastrophic injury or death that would result. I am currenlty only driving my vehicle to and from school/work and staying below 40mph. I currently have an appointment to repair my Pacifica this week. After a lengthy discussion with Chrysler Group, we were unsuccessful in getting them to pay the full cost of the repair (almost half of what the car is actually worth) or in admitting that this was a serious defect and safety issue, not an "environmental issue". We will accept the roughly $700 from Chrysler towards the repair at this time. I have continued to report this problem however, with the NYS Office of the Attorney General, NHTSA, Consumer Reports, Council for Better Business Bureaus, Inc., and here at the Center for Auto Safety. If other Chrysler Pacifica owners are alerted to this problem I will be relieved and pleased. If Chrysler is compelled to repay us for the total cost of replacing the subframe, that would be wonderful as well.

Letter from senator graham on behalf of constituent re safety issues pertaining to the chrysler pacifica reply to greenville office (dot/i#2010-1232) *tgw the consumer stated the engine light illuminated. the technician found a code in the pcm for the transmission sensor out of range. the transmission would chatter when accelerating. the technician found a defective engine support. the battery was replaced due to the vehicle not starting. *jb

2004 chrysler pacifica has a problem with the motor mounts. consumer states the mounts have been on back order since dec. 2008. *nj the consumer stated a noise was heard when gong over bumps in the road. the anti-lock wheel sensor was bad, the tire light illuminated, the lower control arms and front sway bar were replaced. the motor mounts were leaking oil. the instrument cluster was not working and the egr valve was replaced. *jb

Power liftgate begins failing in cool weather (approx 40 degrees f). liftgate will fail to latch and will drain battery. *jb

Tl* the contact owns a 2004 chrysler pacifica. the contact observed a loud abnormal noise from the front end of the vehicle. the contact observed under the vehicle that the subframe was rusted along the engine cradle. the contact stated that he was an independent mechanic. the manufacturer was not made aware of the failure. the failure mileage was approximately 234,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the subframe was rusted. the vehicle was taken to the mechanic who diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 120,000.

Sub frame under engine rotting, won't pass state inspection

Emergency brake release lever keeps braking. 3 times for me over the years. i see many replacement parts being sold on ebay. i've been driving for 60 years and never had a car where this happens. check chrysler records to see how many replacement release levers sold. is this normal? when broken, cannot release and possibly not correctly use emergency brake. also there is this steel rod and broken lever dangling into drivers feet. problem is design of lever. it has two thin sides that pivot on something in the car. these sides cannt take the force over time of constant and reasonable use. see pictures of broken lever and new lever. how many other chrysler models?

Tl* the contact owns a 2004 chrysler pacifica. while driving in reverse, a very loud scratching noise emitted from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the engine separated from the cradle and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 216,000. the vin was not available.

Tl* the contact owns a 2004 chrysler pacifica. while driving, the vehicle ran out of fuel within three minutes without warning. the vehicle was taken to a local dealer (shaver chrysler dodge jeep ram located at 3888 e thousand oaks blvd thousand oaks, ca 91382) where it was diagnosed that the fuel tank /pump needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but did not offer any assistance. the failure mileage was 100,000.

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was parked, the contact noticed a burning odor and saw flames emitting from under the driver's seat. the contact reached down and pulled out the seat memory module, which was on fire. the fire department was not called. there were no injuries and a police report was not filed. the vehicle was taken to shaver chrysler dodge jeep ram and fiat (3888 thousand oaks blvd, thousand oaks, ca 91362) to obtain a quote for repair parts. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 100,000.

Engines stalls intermittently while driving then shutters and continues to run. happens 3 to 4 times during say a 25 mile drive . i feel it is very unsafe . also stalls at idle at stop sign but restarts immediately and runs as if nothing happened . i got online to see if others had similar problem and seen other similar problems where they said it was software related and had to go to dealership to be reprogrammed.

Has taken to state inspection and they said there's rust. didn't think of it as a big issue until i read the hazards of rusting frame on the engine could drop the engine while driving. now not driving it. it had a tire rod repaired last year and still went out this year. it might be due to corrosion. a lot of electronic problems too. felt like wasted my money every year keeping this vehicle in shape. this state also likes selling these types of vehicle so they can juice folks money every year for inspections and repair. they put salt on the ground every winter that eats up the frames of the vehicle.

A popping sound coming from the front end when turning while mageing turns. it is so loud you think something fell off. this has been happing for at least 4 years i always take it to the shop and they say they caint find anything wrong but i know it is the shop keep computer records so i know they will have the times i kept returing with this problem it never do it when i take it so they say they caint digonose my problem. you will never know when it will make that loud popping sound but when it dose it you will be starteld you because you think your wheel is off. it also will not start occasionaly you never know when this will happen i replace my battery every year because it will kill your battery all the time .i have replaced my gas pumps they went out 5 years ago

Engine cradle rusting has holes down both sides could also affect my stearing what peeked my interest was that i read that 2004s built in february and march mine was february chrysler sent a notice i never received one for this problem.

Engine motor mount, cradle rot, rusted, just found this out when taking in for a brake check up, unrepairable and can no longer drive, just purchased in december 2016.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that on several occasions while attempting to drive, the accelerator pedal was depressed and the vehicle experienced unintended acceleration. the contact stated that while the brake pedal was depressed and while the vehicle was idle then the accelerator would make a rev noise. no warning light illuminated. the vehicle was not taken to a dealer or diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 127,000.

Tl* the contact owned a 2004 chrysler pacifica. while driving approximately 30 mph, the vehicle made a loud buzzing noise and shut down without warning. the vehicle was placed in neutral and pushed to the side of the road. the vehicle was towed to the contact's residence where an independent mechanic diagnosed that the fuel pump needed to be replaced. the failure was not remedied. the contact stated that the fuel pump was replaced in 2014. the manufacturer was not made aware of the failure. the failure mileage was 199,046.

The front sub frame engine cradle is rotted/rusted- over a period of time, the bolts are not holding securely on my 2004 chrysler pacifica. it is loose the engine and the transmission rely on this cradle to stabulize the parts for use of driving a safe vehicle

Engine cradle/frame rusted through and it cost 1739.85 to replace.

Had to have motor mounts replaced in january 2015. just found out engine cradle is rusted thru and has to be replaced. unsafe to drive. april 2017.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving at 10 mph, the accelerator pedal was being depressed however, the vehicle failed to respond. the contact also stated that there was a hard shift when the vehicle shifted between the gears. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the air intake needed to be replaced. the vehicle was repaired however the failure recurred, intermittently. the contact also stated that on several occasions while driving at various speeds, the vehicle stalled. the contact stated that the vehicle was jump started however, the vehicle would stall. the vehicle towed to the dealer to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 160,000.

About two months ago i noticed the passenger side floor carpeting was getting wet every time it rained. i took the car to my auto mechanic and determined that the sub frame is coroded from rust and the floor is also damaged with holes in it also caused by rust - the mechanic told me the car could not be salvaged and should be taken to the junk yard since "the car is a ticking time bomb and is extremely unsafe to drive as the sub frame could brake at anytime causing death or serious bodily injury" - i decided to get a second opinion so i contacted an auto body specialist and was given an estimate for $5000 - $6000 to replace subframe and repair the floor damage - i then checked the internet to see if anyone else was having similar issues and discovered there are thousands of chryler pacificas built from 2004 to 2008 that also have sub frame and cradle rot issues that can cause the engine to drop out of the car but there has been no safety recalls - in conclusion, i dont understand how there are so many of these cars that clearly have a manufactures defect but aren't being recalled due to the serious safety issues found and why chrysler hasn't had to do anything about it - finally, please note that i am the original owner that purchased the car new in feb 2005 - the car only has 64,000 miles and is driven locally with only 5,000 miles put on it each year - the body of the car is very good condition and is also very well maintained - i have all service records including $4400 worth of work done in just the past three years alone including new tires, brakes (pads and rotors), exhaust system (cataytic convertor and muffler) tie rods, battery, oil pan, hoses, belts and more. please don't hesitate to contact me with any questions.

Engine cradle rusted out to the point the engine dropped. my daughter was driving home from work on i94west out of milwaukee when she heard a clunk. she was able to dive to our restaurant and park. i had the vehicle towed to an auto mechanic and that is when he told me that it engine cradle was rusted out.

Engine cradle rusted out. unsafe to drive. mechanic quoted $4200.00 to fix. possibility of engine and transmission falling out of car.

Sub-frame (engine cradle) corroded and rotted, engine and transmission metal support structures are severely weakened by rust through sub body framing. chrysler is aware of the problem and has issued a very limited recall which excludes many of the cars directly affected in this model/year. when i contacted chrysler i was told that my vin# was excluded. the basis and rationale for the exclusion were capricious and arbitrary, (ie.) production date.

The engine cradle has rusted to a point that it is dangerous to drive this vehicle. it's a good running car with only 105000 miles with nothing else wrong.

I purchased a used vehicle from a local auto dealership on january 30, 2017. after driving the vehicle everyday for about a week i began noticed the car would shake and pull to the left even while driving at very slow speeds.on february 23, 2017 i took the newly purchased chrysler pacifica in for an oil change. i received a call from the mechanic about 15 mins after i dropped the vehicle off and he informed me that my front engine cradle was severely rusted and if i continued to drive it the engine could fall out at any minute. i rushed back to the location that my vehicle was being serviced and i was shocked at how bad the engine cradle actually was. there was at least an inch gap indicating it was beginning to separate from the body of the car. i took pictures of the damage and emailed them to the dealer that sold me the vehicle. i also did a quick internet search for front engine cradle damage in 2004 chrysler pacifica's and came across numerous consumer complaints having the same issues with 2004 pacifica's. i also found chrysler previously issued an extended warranty to resolve defective engine cradles for owners residing in salt belt states and vehicles with under 150k miles. confident that my vehicle qualified for the extended warranty i contacted chrysler directly. i was informed by the chrysler representative that the pacifica i currently own does not qualify to receive repairs under the extended warranty because it was built in january of 2004 and warranty only covers front engine cradle damage to vehicles that were built after february 23, 2004 and before march 31, 2004.

Extensive corrosion/rust on sub frame plate holding up the engine. do not feel safe driving because it could snap and break at any moment.

I found out my pacifica engine craddle is rusted all the way through. chrysler told me my car was under the extended warrenty but it expired in 2014. i did not know about the rust until now.

Tl* the contact owns a 2004 chrysler pacifica. while undergoing a routine inspection, the certified mechanic diagnosed that the engine cradle and subframe were rotted. the mechanic diagnosed that the cradle and subframe needed to be replaced; however, the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. the approximate failure mileage was 155,797.

Tl* the contact's son owns a 2004 chrysler pacifica. the contact stated that while his son was driving at 20 mph, a state trooper had begun to wave his son's vehicle down. the trooper then informed him that the vehicle was on fire. all occupants immediately exited the vehicle and the state trooper was able to extinguish the fire with a fire extinguisher. a police and fire report were filed at the scene and no injuries were reported. due to the failure, the vehicle was towed to the contact's home where it remained in his possession. the vehicle had yet to be deemed destroyed. the contact then called mcinerney chrysler dodge jeep ram of thunder bay(832 w chisholm st, alpena, mi 49707) where they informed him that there were no recalls on the vehicle; however, upon investigation, the contact linked the failure to nhtsa campaign number: 03v471000(fuel system, gasoline). the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 200,000.

Driving down interstate when the cruise cut out and the engine skipped. pulled over to check engine fluids and all were ok. no engine warning lights or any other indication of something being wrong. continued at approx 70 mph when there seemed to be an internal explosion within the engine causing the engine to stop and all front airbags to deploy. vehicle then caught fire and was totally destroyed.

I drove to my friends house, and 15 minutes later my car was engulfed in flames! the fire chief said it was an electrical problem that started the fire. my car was not running, and i was not in it.

Tl* the contact owns a 2004 chrysler pacifica. the stated that while stationary, the sub-frame of the vehicle deteriorated with rust and had a huge hole in it. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.

2 times i have had my running and the doors lock. i had to call a locksmith. now the locks go on and off and the headlight and inside lights come on when turned off? this has happened when car was in park but also the locking and unlocking while driving. *tr

When we purchased the car i noticed when i selected the seat setting it said it was set. when i went to drive the vehicle again i selected seat one and it had the error messages as in the pictures.

The front engine cradle part of the frame is almost completely rusted through. this is the identical rust claimed under the chrysler pacifica rusted engine cradle lawsuit that was filed in the united states district court for the southern district of ohio-eastern division - holland, jr. et al v. fca us llc. this is also the same rust covered in the chrysler tsb bulletins.

Rotted out sub frame seems to be very common and expensive fix due to being poorly built. can't get other necessary repairs until sub frame is replaced because if it is moved it will completely crack in half!

The under carriage that holds engine in place is completely rusted through. i bought brand new tires from belle tire on september 9, 2020. by november 1 2020 i was observing extreme wear on the brand new tires. went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot, and the engine is about ready to fall out and would cause catastrophic emergency i and my family could die. trying to find replacement and am being told it is such a problem that there is no parts available to fix this problem

I was driving on the highway, and my lights all lit up, car stalled, and my dash board said no bus

Tl* the contact owned a 2004 chrysler pacifica. the contact stated that when he purchased the vehicle the check engine warning light was illuminated, he had taken it to chrysler jeep dodge ram brunswick georgia (5400 altama ave, brunswick, ga 31525) for a full inspection. a week later while at a stop sign, the check engine and an unknow red warning lights illuminated a second time. there was smoke and fire coming from underneath the front hood area. the contact was occupying the vehicle as the driver and managed to exit the vehicle. the contact stated that the fuel line caught on fire and burned the vehicle causing to ignite into flames. the fire department extinguished the fire. a fire and police report were filed. the vehicle was towed to a junk yard where it was being investigated. the vehicle was deemed destroyed. the manufacturer was made aware of the failure and provided a case number. the contact mentioned that there was a similar recall but the vin was not included. the failure mileage was approximately 170,503.

Its throwing a pcm code an the car is stalling so bad in the moddle of driving i have been stuck severeal times an i thunk there is a fuel leak i smeell gas so bed its throing po300 code an wont chanfe even when i got all the parts i see there is a recall on my year of car can somwonw hwlp mw i cant keeo cutting off ill wreck

The vehicle does when in reverse and you step on the accelerator. gas gauge reads empty even with fuel in it and fluctuates between empty and full. vehicle stalls when going around a corner or coming to a stop.. foul smell coming from the exhaust into the cab. all dash gauges go off. check engine light is on. received two different codes 1) o2 sensor bad & 2) p1861.

Upon taking a the vehicle to a mechanic, i was informed the subframe which supports the engine is rusting to the point it will not hold the engine causing catastrophic failure. i have become aware chrysler is aware of the future failure and will not fix it.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that on several occasions while driving at undisclosed speeds, the vehicle decelerated independently and stalled without warning. the vehicle was taken to an independent mechanic on four occasions however, the mechanic was unable to duplicate the failure or retrieve a fault code. additionally, while driving at 40 mph, the vehicle decelerated without warning. the vehicle was towed to brookfield chrysler dodge jeep ram (1845 pipestone rd, benton harbor, mi 49022), to be diagnosed. the contact was informed that the oxygen sensor failed and needed to be replaced. the oxygen sensor was replaced seven times however, the failure persisted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 149,000.

Vehicle was taken to service. shop would not work on vehicle stating the deterioration of the subframe was to extensive and they would not work on it. upon closer inspection showed the frame in a great state of decay, with some places only being held together with thin strips of metal. these vehicles were recalled in the past for defective frames however not all were recalled and this is one vehicle that was not. the motor in these vehicles will fall out and could cause an accident which could result in serious injury or loss of life. these frames are defective in workmanship from the factory and should be handled by the factory across all 2004-2008 chrysler pacifica's affected by defective equipment knowingly installed by the factory that will lead to an accident and cause serious injury or death. thousands of these vehicles are on the road today with occupants unknowingly driving these vehicles which are "ticking time bombs". *tr

Driver front turn signal quit working. driver rear still works it is not the bulb no signs of broken or burnt wires. checking web sites a lot of owners having same problem. no one has reason for problem yet. when using turn signal indicator flashes real fast like a bulb burned out. *tr

Engine stalls for no reason indicated by engine codes. vehicle was coming to a stop. was backing up once. just idling and stalled. sometimes when driving it feels as if nothing is happening when i attempt to accelerate. has done this before the date submitted. different dates.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the front passenger side frame rail was rotted. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 141,000.

Car runs and drives well. however, our mechanice says the subframe is rusted so it will not pass inspection.

Engine cradle rusting on a 2004 chrysler pacifica, i found it during an oil change

Took a short drive. turned off the vehicle. after a couple minutes smoke and flames were coming out of the hood. grabbed a fire extinguisher opened the hood and put out the fire on the passenger side. the air filter housing was melted.embers were still spreading along the insulation attached to the hood. manually removed the spreading embers with some tools. not sure the cause. also why is the insulation made of a material that is not fireproof?

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the fuel tank would not allow fuel to fill to full capacity. the vehicle did not pass an emissions inspection due to the failure. in addition, the fuel gauge was ineffective and provided a false reading. as a result, the vehicle ran out of fuel without warning. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 130,000.

I have a 2004 chrysler pacifica had new brakes struts done was told my engine cradle is rusted so bad one pothole bump in road my engine could drop out of car endangering my family

Vehicle.just quit running.and wouldn't start.again. the vehicle was in motion

Takata recall stationary, rusted crossmember

Front frame cradle rusted out. was getting oil changed the garage i took it too brought it to my attention that is was very unsafe

I bought this vehicle used and then found out that the engine cradle has a rust hole in it which may make it unsafe to drive. i also learned that it is a common problem with this make and model and that chrysler has no intention of addressing this problem. chrysler obviously made this part sub-standard and should provide a replacement for the substandard part. it is definitely a safety hazard.

The front chassis cross member has rotted out. my 2004 pacifica has been parked in my driveway over 5 years because the corrosion is so bad i’m afraid to drive it. i’ve been waiting for a recall to fix this obvious factory defect. the rotted front cross member was pointed out to me during a state inspection in june of 2012

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was at tire discounters (7771 five mile road, cincinnati, ohio 45230, (513) 618-1613) for a routine oil change, the engine cradle subframe was found to be severely corroded. the engine cradle subframe was not replaced. the vehicle was not diagnosed or repaired by a dealer. the manufacturer was notified of the failure. the failure mileage was 35,000.

When fueling gas pump automatically shuts off not letting gasoline into fuel pump. when half a tank of gasoline is left in car it automatically goes down to empty on fuel gauge. egr valve problem, rpm too high when idled, feel like car slows down on own when driving on highway. engine light on with p0507 code: idle air control system rpm higher than expected and p1861 fuel line disconnected

I took my car in for an oil change and the mechanic informed me that the main sub frame was rusted and my car would not pass inspection without this being repaired. i see there is a major problem that chrysler will not address. i need help

Engine stalling during operation. took to pierce auto center in sagle idaho problem was not rectified.

Tl* the contact owns a 2004 chrysler pacifica. while checking for the sway bar link under the vehicle, the contact noticed that the side panel frame was corroded all the way through. the vehicle was taken to south chicago dodge chrysler jeep (7400 s western ave, chicago, il 60636), but was not diagnosed or repaired. the contact was informed that the vehicle was unsafe to drive on the highway. the manufacturer was contacted and opened case number: 33832631 before referring the contact to nhtsa. the approximate failure mileage was 100,000.

The sub-frame has rusted through, my mechanic is concerned about the possibility of the engine falling out if not addressed. it seems to be a common problem with the pacifica model but i did not find out about it until i took it to my mechanic to find out why the car would "bounce" while driving down the road. it is especially noticeable when the car is shifting. he was shocked at the amount of rust he found underneath.

Engine cradle rusted out-had to be replaced. chrysler failed to properly coat the engine cradles which allowed rust to damage the cradles and create a serious safety defect.

Motor mounts have snapped and been replaced 3 times since purchase! body is too heavy for the frame. now loud thuds at braking and accelerating. always have had a fueling issue. had fuel pumps, sending units, lines, fuel filler nozzle, everything but the tank replaced. fuel gauge drops to empty even with fuel, when trying to fuel it will not allow it pump will shut off. usually starts to do this when gas mileage is under 200 remaining. so frustrating. yet chrysler denies ever having heard of these issues! i see forums with my same complaint, yet it's a mystery for chrysler! this has all been a continuous problem since i purchased the car in 2011.

Engine cradle rot

We own a 2004 chrysler pacifica with around 117k miles on it. my daughter drives it. while changing the engine oil on it last weekend, i noticed severe corrosion (perforation actually) of the vehicle engine cradle. the passenger side of the cross member is rusted completely through on the bottom and the driver side is about 70% rusted through. as this cross member is what holds the engine in the vehicle and acts as the base of the front suspension, i don't believe this vehicle is safe to drive anymore. should this structural component fail during highway driving, i believe the vehicle would become unstable and uncontrollable which would be a hazard to the driver, passengers and other motorists. yes, we live in wisconsin (part of the salt belt), but this amount of corrosion on such a crucial structural component is crazy! the vehicle has only been on the road for 14 yrs and for only 117k mi. i would understand if the body started to deteriorate in that amount of time, but not a supporting frame member. i don't believe the engine cradle was properly treated against corrosion, or the design of the cradle made it susceptible to excessive localized corrosion and the manufacturer should be held liable for repairs.

There was a klunk in front end-took to mechanic-the subframe on the vehicle is rusted and is a safety hazard.

2004 chrysler pacifica. consumer writes in regards to safety recall that was never repaired which resulted in vehicle fire. *ld consumer sent additional correspondence. *ld *tr *js *js the manufacturer was notified, but had not offered any assistance. *js

Gas gauge needle drops to empty when it gets to the half tank mark. i have had the car stall as if out of fuel when it still has half a tank of gas. i am constantly having to add fuel to the tank and it is slow going, because the nozzle constantly shuts off from fuel bubbling out. if the car is parked on a sideways slope, the fuel needle will go back up to the accurate amount, but once on flat land goes back to empty. i can't remember the last time i was able to drive from full tank to low fuel light without refueling. specs may show 14 gal. tank, but in truth, only 7 or so gal. is all that it operates on.

Cradle rot. apply brakes & engine shifts forward.

I was driving on a city street and i was turning at a stop light when my car made a very strange sound. i could not steer the car so i pulled over and upon looking underneath the vehicle and under the hood the motor had shifted due to a rotting cradle mount.

K-frame is rotted out not safe to drive engine could fall out

Car started on fire under engine and burned completely down to steal frame. was driving to akron ohio from cedar springs mi. half way through our five hour trip i filled up my gas tank in luna pier oh to continue on. checked all fluids n temp was fine as well got back on hwy went less then 3 miles and smelled something burning and two poof's of smoke cane from under dash on drivers side and i immediately pulled over to side of hwy, my bf got out n looked under car and there was a small fire, the fire spread very swiftly and was unable to save any personal property we had taken for our weekend getaway. 911 was called n firemen were dispatched as well as paramedics for my bf that had been burned during the incident trying to put the fire out.. we onky had plpd insurance and did not get reimbursed for personal property at all. not only did we lose the entire vehicle but we lost several personal items we had taken with ys, the pacifica was packed full.

Have 2004 chysler pacifica having issues with fuel system truck drives then sputter shuts off take long time starting up also over heats no reason trucks shifts into gear 2 but don't go speed think i'm going transmission slips can be riding up street shuts off on me shifts into drive with rpm saying 2

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 55 mph in the rain, the instrument panel lighting and the abs indicator began to flash. in addition, the windshield wipers stopped working, the vehicle suddenly jolted forward, and stalled. the next day, after restarting the engine, the vehicle operated normally. the failure was not diagnosed or repaired. the manufacturer and local dealer were not notified. the failure mileage was 150,000.

Sub frame engine cradle rusted to the point the mechanic advised it was not safe to drive any longer. japanese metal coating issue or chrysler recall needed? i brought the vehicle in thinking i have a cv shaft going out as it made noise when turning. the mechanic showed me the frame on both side are rusted through and the frame is twisting. the repair would cost more than the worth of the vehicle. we have owned this vehicle since brand new and taken very good care of it. even the body is rusting badly. check out the attached news investigation on this issue. http://www.wfsb.com/story/26363027/problem-pacificas-a-danger-despite-lack-of-recall

Engine cradle rusting through: i took my wife's 2004 chrysler pacifica with 185,000 miles on it to our local mechanic for a small transmission leak. once he got the car up on the lift he noticed the engine cradle was rusting through. he told me he thought there was a recall on it. i went on the internet and seen that there were hundreds of folks with the same issue. i contacted chrysler case number: 3571359 and they told me i had to have a authorized chrysler service dealer inspect the vehicle and they would see what they could do. i took our vehicle to the local chrysler service dealer and had it inspected. they said that the cradle was perforated and rusted through and that it was past it's warranty by years and mileage. i sent that information to chrysler and they emailed me back and said that they reviewed the information that the dealership reported but it was nothing they could do. the car is past the years and mileage of it's warranty. i sent them an e-mail saying how disappointed i am about there decision to do nothing about an issue they knew they had. my wife loves her pacifica, we have owned it over 12 years. she bought it as a demo. it still runs great, it still looks great and even with the 185,000 miles on it the only thing that is wrong with it is the engine cradle rusting through. i feel that this issue could have been resolved years ago if chrysler had sent us a recall or something to tell us that the cradle metal was inferior and should have been replaced / repaired sooner before our warranty ran out. not to mention that it should have been a safety concern if the cradle would have rusted through and the engine fell out. i think this is a costly repair that we should have never had to do. i think chrysler should help us with the resolution of getting our car repaired since they knew there was a problem and didn't tell us.

Subframe severely rusted to include areas around bolts to frame. appears to have happened over time.

I gave my daughter my 2004 chrysler pacifica so she would have a vehicle that would transport her, her two children ages 7 and 2, her husband and friends, pets and/or others. her husband is a mechanic and as soon as she got it home he looked it over and refused to let her drive it. he said that the sub-frame was rusted-out and that it was unsafe to drive. after some research into the matter i discovered that what he referred to as a sub-frame was called the "engine cradle" and that this has been a problem with the pacifica(s). there were service bulletins sent to service centers and that chrysler acknowledged a problem for the pacifica built for only a few months. the problem has occurred on many other months and years. the potential for deaths and injuries is a reality! if this engine cradle were to give way at slow speeds there would probably only be injuries to the occupants, unless another vehicle were involved in which case more injuries and death could occur. if the engine cradle were to fail at highway speeds and the engine hit the highway i can envision an end-over-end crash that would likely kill the occupants. if there were other vehicles involved there is no telling how many injuries and deaths there may be. i don't know if this has happened yet and if so how many times and to what severities, but my daughter, my grandchildren and son-in-law are not going to be victims. i seriously hope that it does not take the loss of life or lives to have this potentially deadly problem addressed and corrected. the cost of the repair is higher than the worth of the vehicle and the manufacturer must absorb the cost the repair.

During a state inspection in nov, 2017, i found out that the engine cradle frame, on the passenger side, is rusted. i called chrysler today, on 800-992-1997, to find out if there is a recall. sadly i was informed that there was none. the strange thing is that no other part of the circle shows any rusted part.

Chrysler dealership serviced my car with a oil change. i was told my car was unsafe to drive due to motor mount rusted. i had to sign a papers that this car is unsafe to drive, they can't release the car to me. frame is rotted and unsafe to drive. i didn't expect this and wasn't ready to buy another car. i don't know if this problem was a recall for chrysler pacifica. thankfully i was told before something happened.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the subframe to the vehicle was corroded. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe failed and needed to be replaced. the vehicle was not repaired. the local dealer (nelson auto group chrysler, jeep, dodge, ram, 481 s. main street, mt victory, oh 43340) was contacted and informed the contact that the vehicle was not safe to drive. a loaner vehicle was provided. the manufacturer was notified of the failure and would not assist due to the excessive mileage on the vehicle. the failure mileage was approximately 300,000.

Rotted subframe. advised by the mechanic at a routine oil change that he would not drive the car.

Car exploded while parked after driving

Bought my 2004 pacifica from a dealership used on june 5 2017 at that time i had the oil changed at the dealership the next day. nothing said about the cradle almost rusted off on right side. took pacifica to get tires cause i planned a 1500 mile trip in a few days and wanted good tires. needless to say besides $400 in tires i had to put $1800 into parts and labor for struts, tie rods, arms, brake pads, rotors and valve stems. was shown the rusted cradle that was 3/4 rusted through and told it should get changed but the vehicle was safe to take on my trip. while driving when going 25-35mph with my foot on the gas pedal it chugs like its not getting gas and have also noticed it now when going 55 and taking my foot off the gas pedal it doing the same thing. there's been 4 or so times the fuel indicator has gone down to empty and back up again once while idling in a construction zone and almost died twice. needless to say brought the vehicle to the dealership for an oil change october 3, they changed oil and did an inspection- my vehicle is no longer safe and need to talk to the dealer who sold me the vehicle. right side of cradle totally rusted off. so why did they even sell the car when they knew it was unsafe or even sell me part because it was unsafe? dealerships and tire dealerships taking advantage of older people and women! i will be going into both these places and needless to say still paying on the repair with their credit card. i cannot drive an unsafe vehicle and put a few more thousand dollars into it. i also had a new battery put in cause not even a week after purchasing it it wouldn't start and needed an interstate battery! i cannot believe chrysler is being so negligent about putting a recall on these vehicles. i've only owned chrysler, dodge and plymouth vehicles the 44years i been driving.

While going down the highway at 70mph to pick up my son from school the vehicle stopped accelerating (just after putting a half a tank of gas in) and sputtered a bit like it was running out of gas. it would not start back up again and after my husband inspected it and tested the fuel system, says it is not getting fuel to the motor! if i weren't driving where i was and able to pull off on the side of the road i could have killed someone else (like my small child or someone else) or been killed myself. very scary and awful!

Tl* the contact owns a 2004 chrysler pacifica. the contact arrived home and was notified by an eyewitness, approximately 15-20 minutes later, that smoke was coming from the vehicle. the contact observed major smoke and flames underneath the front of the vehicle. the fire department was called and determined that the fire started from the engine area. a fire report was filed. the fire department extinguished the fire. there were no injuries. the vehicle was still parked outside of the owner's home. the dealer and manufacturer were not contacted. it was not determined whether or not the vehicle was destroyed. the failure mileage was approximately 100,000.

I have chrysler pacifica 2004. have taken good care of vehicle, no accidents. vehicle began shaking violently when driving down road. i have brand new tires . had them rebalanced couple of times . still vibrating violently. my mechanic could not find any problems except that engine cradle for engine is badly rotted out with rust. i looked on line for problem and see that chrysler had not properly coated the engine cradle and has led to frequent problems and dangerous driving conditions, due that the engine could fall out of vehicle. this is of no fault to owner. i didnt feel safe driving a vehicle that the motor could fall out of. this is a safety issue that chrysler should be responsible for. a consumer should not have to worry that there seat belt or air bag might fail and they definitely shoudnt have to worry about there engine falling out of there car while driving down the road, which could lead to a wreck or fire. thank you for your time and consideration.

Lower subframe (engine cradle) rust-through separation. subject of service bulletins, i'm told, but no recall? wife heard loud pop when backing up, then car handling became problematic. mechanic raised car and pointed out rust-through of subframe.

Our car has been very well taken care of and is in otherwise great condition, but the shop said undercarriage is rusting out so they won't pass it for inspection. i do not even have it paid off so i def. cannot afford another car! it is so sad that so many are affected and nothing is being done about this issue. chrysler was negligent and should have to be held liable.

On wednesday night (13 july 16), se michigan had severe thunderstorms and street flooding. i drove through this for at least 6 miles. the next morning as i was leaving for work, i got into the car, buckled my seat belt and put the car into reverse. there was a loud "crunching" noise but no movement. i put the car in park, got out to see if there was anything behind the car to make that noise but there wasn't. i got back in the car, buckled up, put the car's gear into reverse again. no movement, but an incredibly loud screechy, whiny noise could be heard 4 townhouses away. i barely tapped the accelerator and the car shot backwards out of the space, across the lot, up over a curb, through a flower bed, taking out a large, wooden sign and stopping only when the vehicle crashed into a tree. no air bags deployed at all. police and emts were called to the scene. i was transferred by ambulance to a local hospital. i am not familiar with the vehicle's systems, but i would think this was a throttle issue. for the few seconds the car was moving in reverse, i was stomping on the brake pedal. the brakes were "stiff" and the pedal would only go half way to the floorboards. witnesses stated the car shot out of the parking space "like a bullet" and/or "like a rocket" and that there was no way to stop the car at that speed.

Tl* the contact owns a 2004 chrysler pacifica. while approaching a stop, the vehicle stalled and the check engine light illuminated. the vehicle was taken to an independent mechanic who diagnosed the error codes as p401 and p172. the manufacturer was notified of the failure. the failure was related to nhtsa campaign numbers: 03v471000 (fuel system) and 04v113000 (power train). the failure mileage was 160,000.

I was shocked the mechanic at jiffy lube showed me pictures of my pacifica after changing engine oil. the cradle to support the engine are totally rusted and i can not drive this vehicle anymore. i want to figure out why it happens. i feel relived i did not get killed when i dive to minnesota to see my daughter often.

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was being serviced for routine maintenance at an independent mechanic, the contact was informed that the subframe of the vehicle was severely corroded. the contact was informed that the vehicle was unsafe and should not be driven. the vehicle was not taken to the dealer to be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 126,000.

Took pacifica into the service shop for a routine check of the air conditioning not working. upon putting the car onto the car rack, the mechanic discovered that the sub frame under the car and under the engine, was seriously rusted and has a large crack. he advised that the car can either be fixed by welding another frame for $1500 or to get rid of the car as it is unsafe to drive. we have 2 kids and with all the driving around town we do, this car should be fixed by chrysler given the recent history of issues that were brought up a couple of years ago.

Front frame separated from chassis. we had the sub frame replaced on june 18th 2014 at 151178 miles now on may 17th 2016 at 168326 miles the subframe has separated from the body of the car. i am very lucky this happened at a low rate of speed 25 mph on my street and not on the highway. i had the car towed to the dealer how sold us the car and who has done all the work on it from new. i was advised the repair from 2014 is our of warranty. i had the car repaired by a 3rd party after the dealer told us the repair could not be done. when the car was being repaired i was advised by the shop the dealer repair was missing key parts. after looking at the repair invoice one of the five parts need for the repair was not listed on the invoice lower rebound plate.

In april 2016 i had the brakes replaced on my car, while at the repair shop they noticed the engine cradle was rusted. i was told that the motor could fall out but the repair should be covered by chrysler. i called the dealer and was told it was not covered, i continued to look online and found a number to call for recalls. i called on july 1st and was told it was built 3 days out of warranty but he would see what he could do and would call me back. on july 6th after i made numerous phone calls i was told they are unwilling to help me. i asked to speak to a supervisor but was told they couldn't transfer calls but one will call be back. i still have not received a phone call nor do i expect any help from them. i do question how they can put a time limit on a warranty when they failed to undercoat my car properly even if it was 3 days out of their time frame. i also don't understand why i wasn't notified of the problem even if they will no fix it as it can cause an accident! if you are able to help me in anyway i would appreciate it, i truly do not know what to do at this point because i am unable to pay for the repair! thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Took my pacifica in to get hose looked at and some new tires. was called and told to come get my car and park it. was told that engine cradle had rust and rot and that it was not safe to drive. i've had this car for almost 10 years and had never heard of this. i drive every day and need my car.

Engine cradle rusted to the point it will not pass wv inspection and is not safe to drive.

We took our very well maintained 2004 chrysler pacifica into the mechanic to replace the shocks (thinking that might be the cluncking noise we heard) and he called us and told us the car's engine frame was completely rotted out and the car was horribly unsafe to drive and didn't want us to even drive it home. he told us the frame replacement would be in the range of $4,000 to $5,000. our car was in otherwise perfect condition and perfectly maintained (i have the records to prove it). my husband called chrysler to complain about the situation and was basically told to take a hike by a customer service rep there named "leah" and wouldn't put us in contact with any superiors, etc. no notice from chrysler about this horrible/deadly issues whatsoever. i've been driving our child around in this car with all of his friends, on the highways all around chicagoland. this is a vehicle that is purchased by families with children. how in the world can chrysler think it's ok to not warn people they are driving around a time bomb that could kill their entire family and possible everyone driving around them. we had to run out and immediately buy a new vehicle without being able to sell the pacifica. this is a total nightmare for our family. i can only be grateful something much worse didn't happen and our mechanic probably saved our lives. this car needs to be recalled immediately!!!!

I had the transmission solenoid pack replaced on may 8th 2015. on jun 21 2016 the car became erratic and i had to pull over on a freeway. after being told the mechanic said that this solenoid pack had a hole blown through the metal in addition to a short in the electrical system

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to a mechanic for an oil change and was informed that the subframe was badly rusted. the vehicle was not included in a recall. the failure mileage was approximately 133,000.

My 2004 chrysler pacifica has been taken care of to the max. a resent observation my mechanic revealed the front undercarriage is rotted out and not safe to drive. being a single women the expense to fix this problem is very disturbing. my vechicle has 120,000 miles on it, and of course it does not meet warrenty requirements. i cannot believe chrysler did not stand by their products being the fact that so many car owners have had the same issue. a car with 120,000 miles on it should not have a rust problem like this.

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was being serviced, the technician stated that the cross member cradle was fractured and had a large hole due to corrosion. without the cross member cradle, the engine would fail to remain in place and could cause a crash while driving the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 59,694.

I had the sub frame replaced due to rust. last week the sub frame fell off the car, the isolators busshings failed and pulled thru and the frame dropped. the frame was replaced 17,000 miles ago. i pulled the invoice and looked at the list of parts replaced then, i looked at the parts schematic on the chrysler web-site. it appears when the repair was done the isolator. cradle, crossmember. lower rebound plate, was not replaced. after looking under the car i do not find this part. the frame failed when my wife was driving the car, she was driving on a residential road at about 25 mph.

The pacifica became nearly impossible to steer. the engine cradle has failed due to premature corrosion or material failure. due to this failure, the bolts and bushings holding the rear of the engine cradle have fallen thru and the rear of the engine cradle is inches from the ground causing the engine to no longer be supported. this makes the car impossible to steer because the driveline angle is changed. engine resting on the rack and pinion damages this device also. vehicle is not drive able. cost estimate from local chrysler dealer is over 4000$

Won't let me pump gas in with out it constantly clicking off, when gas gage hits half it drops with in seconds. traction control light engine light low and high tire pressure stays on but nothing shows on tester. front end does a lot of popping, and clanking while driving even while turning and stopping.

Took our 2004 pacifica in today for an alignment to fix the shaking when the car is driven on the highway and was told that an alignment would be a waste of money due to the rusted out frame under the car. hadn't heard a single word about this issue until today. we've had this car since 2005, bought with 12, 000 miles on it and now it has 85, 000. still not bad for a car that is 11 years old and the body and interior are in very good shape. now what to do?!!! thank you firestone for being honest and not charging us for your time. (can i mention that the car has been in for repairs about a year ago for another issue to a chrysler dealership and not a word was spoken about this!!!) the engine mounts, k-frame is badly rusted to the point the suspension is out of alignment and cannot be adjusted. the car is unsafe to drive. *tr

The engine cradle rusted and had to be replaced so that the engine did not fall out of the car. evidently, there was a technical service bulletin for this problem to extend the warranty but that was superseded by another tsb indicating that only pacifica's manufactured from feb 23, 2004 to march 31, 2004 are covered. our pacifica was manufactured in april, 2003. this is a very common problem with this vehicle and is a safety hazard. the vehicle had a vibration and when i had it checked the mechanic indicated that the engine cradle was rusting through and needed to be replaced or the engine would fall out of the car.

We took our 2004 pacifica in for alignment and were informed that the under carriage had rusted through in places and the motor was barely being held in place. basically i was driving a very dangerous accident waiting to happen. we did pay over 3000.00 to have the entire undercarriage replaced since we needed the vehicle to get around. i have all the paper work from the repair.

Takata recall vehicle will not stay fired up as soon as soon as throttle is relased car dies immediately, sometimes not starting back up for 15-40 minutes, replaced idle air control, replaced throttle postion sensor, replaced all spark plugs, ran a fuel cleaner, and replaced alternator, car still will not stay turned over and still will nnot idle, if throttle and rpm drop car wil die in traffic sitting in drive way hasn't matterd where happens everywhere

My vehicle, while in motion on a city street, became uncontrollable. this happened when i accidentally hit the key in the ignition and it turned it to the off position. i suddenly lost control of the steering, brakes and nearly my mind! luckily i was able to get the car into neutral and roll to a stop. i feel lucky to have gotten out of the situation with my life! if i had been on a busier street, going at a faster speed, i am certain the situation would have lead to dire consequences.

Tl* the contact owns a 2004 chrysler pacifica. after the vehicle was taken to be inspected by an independent mechanic, the technician observed that the subframe was fractured and deteriorating. the vehicle was taken to a dealer where it was confirmed that the subframe was fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 98,000.

Tl* the contact owns a 2004 chrysler pacifica. when the vehicle was taken to a local dealer for an alignment, the technician noted that the frame was rotted out and recommended it be replaced. there was no warning indicator. the contact made the manufacturer aware of the failure and was advised to contact nhtsa to file a complaint. the failure mileage was 82,000.

I was driving and my children smelled smoke. i pulled over and opened the hood and saw a fire. a stranger stopped and tried putting it out with a fire extinguisher but it caught on so quickly that there was no chance. i suffered a complete loss since the entire car was engulfed in flames.

Engine cradle severely rusted and perforated, causing front wheel alignment problems. a replacement cradle is needed as engine may drop..

Severe engine cradle perforation due to corrosion which has made operating the vehicle unsafe. the engine cradle (sometimes called the k-member) is corroded to the extent that the stresses and loads from driving and braking are likely to cause the engine cradle to fail catastrophically. the attached photos show the corrosion and perforation damage. this is not a customer maintenance issue.

Driving after 45 minutes to 1 hr stop for short break (approximately 15 minutes). shut car off then upon returning to car the car won't start. tries too or hesitates. call triple aaa they hook it up to computer can't find anything wrong. starter good, alternator good, battery good. still won't start. hook to jump pack might start. this has happened 5 times in 2 weeks. garage can't find anything wrong either. once started finish driving another 1/2 hour shut vechicle off for either 6 hours or more; starts fine as long as i don't stop anywhere. help

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that there was a progressing failure in which the vehicle was randomly stalling. the contact was able to restart the vehicle but, as the failure continued, it took longer than normal to get the vehicle to restart. the contact was unable to determine when the vehicle would start due to the failure. the manufacturer was notified and stated that the vin was not included in a manufacturer recall to address the repair. the vehicle was not diagnosed or repaired. the failure mileage was not available.

Engine cradle rusted out!! this should be recalled!! its pretty bad when the frame and rockers rust out and the factory exhaust is still on the car!

I took car in for some exhaust work and the manager took me to have a look under the car and showed me the entire subframe was rotted to the point that my cars engine could fall out at any time. i have 4 children! i see chrysler is being sued over this. i contacted them and they refuse to help me!?

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was placed in reverse, the accelerator pedal seized. the contact's vehicle accelerated backwards and crashed into another vehicle. a police report was not filed and there were no injuries. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 86,806.

The cooling system for the car does not work correctly. after a steady idle of about 5 minutes, the car will begin to get hot and the fans will kick on. two minutes later it will do it again. the system it self seems ok, but the fan is constantly on and off. the motor get s so hot that the hood on my car is starting to turn. next is the airbags. the airbag light for the passenger side is always on indicating a failure. the bag has never been deployed? now the biggest problem is the top end of the motor. my check engine lights keeps coming on. keeps saying misfire on cylinder 4. everything has been replaced and i still get this code? my vehicle gets it regular maintenance and my mechanic said my car should not having these problems.

Tl* the contact owns a 2004 chrysler pacifica. when the vehicle was taken to an independent mechanic to have the brakes repaired, the technician noticed that the undercarriage was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 142,608.

My car started making loud noises when i hit a pot hole. i took it to my mechanic he said the frame is rusting trough.

My seats stop working

I recently purchased a used 2004 pacifica. while getting the oil changed for the first time i was informed by the technician that the engine cradle / sub-frame was showing severe corrosion. i spoke to chrysler the next day and was informed that even though this is a known issue, and chrysler did issue a consumer satisfaction bulletin and extend the warranty up to 150000 miles on this item that my vehicle was outside that and they would not honor the warranty repair. even though the previous owner did not have the work completed under the warranty extension.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that frame of the vehicle was rusted. the vehicle was taken to a dealer where it was diagnosed that frame was completely rusted and that the engine was soon to detach from the vehicle. the technician recommended that the vehicle not be driven until the frame was repaired. the manufactured was not made aware of the failure. the failure mileage was 115,000. the vin was not available.

Tl* the contact owns a 2004 chrysler pacific. the contact stated that while replacing tires on the vehicle by a service station, it was informed that the engine cradle of the vehicle had corroded. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 114,000.

My pacifica has an exhaust problem i hear an exhaust noise and smell fumes inside of vehicle.

Frame is rusting under the engine and service bay at tire dealer said it was unsafe.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while the vehicle was being inspected, it was discovered that the sub frame had rusted and corroded. the vehicle was deemed unsafe to drive. the cause of the failure was not determined. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 120,000. updated 02/18/16*lj; updated 05/02/18*jb *js

Chrysler did not properly coat the engine cradles which allowed rust to damage the cradles and create a serious safety defect. during a routine inspection, my mechanic discovered the engine cradles were rusting out. the engine cradles were replaced before the engine fell through.

The front subframe known as the "engine cradle" is severely rusting out. this is a known issue by chrysler on 2004-2005 pacificas. there was an inadequate coating of the metal which leads to premature rusting. in 2010 chrysler issued an extended warranty for this, but only for cars built in a six week period in 2004. this only covered a small fraction on the cars affected. chrysler never sent information to owners warning of this or offering suggestions on maintenance of this issue. as a result, thousands of pacifica owners like myself are left with cars unsafe to drive and unable to sell because of the severity of the issue. the response from chrysler (fac) when you contact them is "sorry, it is not under warranty".

Tl* the contact owns a 2004 chrysler pacifica. the vehicle was taken to the dealer for routine maintenance and it was discovered that the engine cradle had excessive rust and fractures and needed to be replaced. the dealer informed the contact that the vehicle was not safe to drive. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 101,300.

Engine cradle rot, unsafe to drive due to possible engine dropping out of vehicle.

Took in pacifica for general maintenance. upon inspection, it was brought to my attention that my frame or cradle was severely corroded. chrysler customer care said there is nothing they will do for me. it is a 2800.00 repair through the chrysler dealership. not acceptable!!! i have a vehicle that is too dangerous to be on the road and chrysler will acknowledge nothing! i have photo's of corrosion from dealership!

Took vehicle in for service and was told the undercarriage was rusting out, is this not a recall??

I have a 2004 pacifica touring edition...passenger side lower control, hub, sway bar rotted out. went to pick up parts and every car i came across had the same issue in the same place. how can five different cars driven by five different people have the same problem.....two words...crappy materials. chrysler should proceed with a recall on the lower passenger side control arm for these vehicles, they are rolling death traps.

Why is the automotive makers allowed to put out car with headlight lenses that cloud up after 6-7 years. this reduces visability and could lead to an accident.

Engine cradle is rusted i called chrysler they said too bad that i would have to pay for it. this car will not pass pa. inspection with this rust issue it is un safe to drive.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that when the vehicle was taken to be serviced, the technician informed that the engine cradle was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 116,000.

After taking my pacifica in for service i was notified by the mechanic that my engine cradle has large rust holes in it. i called the customer service number at chrysler and was told that yes they had an issue with this rusting cradle but only a very narrow range of vehicles were affected. and my mfr date fell outside that date range. how can i have the exact issue that they admit to but refuse to make the repairs because they created an arbitrary date range. i also cannot believe that so many complaints have been lodged and we are being ignored ! nbc news in chicago did an investigative piece on this issue in 2014 and it is still a very dangerous issue. i refuse to scrap my mint condition pacifica ! i had heard of a class action suit in ohio and will look into that.

Will not pass inspection says vapor leak, has replaced gas cap twice, not able to find leak. also the transmission shifts really hard , broken motor mount

Upon taking my vehicle to be serviced after purchase 1 day ago, the mechanic discovered that the engine cradle was rusted out on the right side. this is the only rust on the underside of the vehicle. i am currently in discussions with the dealer to remedy this issue, but have discovered that this is a frequent problem.

Today i went to get a state inspection at the same dealership since i purchased in the vehicle in 2007, went to pick up car and it failed due to the suspension. mechanic explained that the sub framed had rotted out and it would cost $3500 to repair. said it would be unsafe to drive car due to that part is what holds the engine up in the car. looks as if its going to fall straight to the ground. however chrysler has been having issues with this part so it would be in my best interest to call them. 9/12 called the 800 247 9753 recall # no help said no recalls on my recalls. gave another # 800 992 1997 still on hold.

I own a 2004 crysler pasifica that i purchased new that has severe rust of the engine cradle aka subframe which makes it impossible to drive the car safely or sell the car as well. this rust seems abnormal for a car that is 10 years old. doing research online, we have noticed that chrysler admitted to the problem and has fixed certain cars within some limited production run sold in certain states. our problem does not show up on any recall list and we don't have a record of chrysler contacting us although they should have. what can i do about this problem?

Upon inspection for noise related to the front struts, i notice that the engine cradle, leading edge was rusted almost completely away. i parked the vehicle and looked on "https://vinrcl.safercar.gov/vin/vinlookup" website and entered the vin ([xxx]), but didn't find a recall notice. i have had no fewer than 4 individuals who previously owned a 1994 pacifica tell me that there was a recall and that the dealer fixed the problem by replacing the cradle with a new one. can anyone help me? i am hesitant to drive the vehicle in its current condition and have been advised by 2 mechanics not to. i bought the vehicle used in 2008 and drove it for almost 5 years, but it's been parked since 2013. looking for advice on preserving my $13,000 investment. i was expecting to get 200,000 miles out of this vehicle. it has ~115,000. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact attempted to illuminate the headlights, but the headlights failed to illuminate. the failure recurred multiple times. the vehicle was taken to a dealer and the mechanic replaced the tipm module. the manufacturer was not notified of the failure. the approximate failure mileage was 247,000.

I took my car in an oil change on 08-28-15 and the auto mechanic called to tell me how unsafe my car is -the subframe is rusting and falling apart! totally unsafe to drive and that it should be fixed asap. the cost of this repair is $4000 -well above the car's worth. there was recall, but only for a certain number of vehicles -my vin not included. this is a known problem for chrysler and yet there is no recall on this unsafe condition. my engine can fall out as i am driving around my family! help!! what is my recourse?

Tl* the contact owns a 2004 chrysler pacifica. while an independent mechanic was replacing the struts and the hub, the technician diagnosed that the entire frame underneath the vehicle was rusted. the vehicle was unsafe to drive. the manufacturer was notified, but declined to offer any assistance. the dealer stated that the vehicle was out of warranty and advised the contact to salvage and sell the usable parts. the vehicle was not repaired. the failure mileage was 156,000.

While driving my vehicle home from work on 8/21/2015, i heard a loud noise under the front passenger side wheel and when i looked under the car today (8/22//2015), i noticed that something was hanging down under the engine. after internet research, i have read several complaints from customers who indicated that chrysler admitted to not putting enough grease/lube in the engine cradle which could lead to corrosion and rust. if this the case - i believe that my engine cradle have broken and now my engine is in danger of falling out and i don't want to injure and/or kill anyone else or myself if i continue to drive this vehicle. the vehicle is unsafe and i am not in a position to absorb any cost that would be necessary to fix and/or repair this defective part on the 2004 chrysler pacifica. please healp

I put my 2004 chrysler pacifica in the shop on 8/24/2015 for an oil change and inspection and to my surprise was told the "subframe is rotting out". my mechanic stated this is a common problem for the pacifica. i did some research and found a considerable amount of complaints for the same exact issue. apparently, chrysler provided an extended warranty for a very small number of cars effected by this safety hazard. chrysler is not taking this defect seriously; should provide corrective action before fatalities occur.

I have an 04 chrysler pacifica with a severely rusted engine cradle. i was told by a mechanic at goodyear while trying to get an alignment that my cradle was too rusted to do the alignment. he then said this is a known issue with chrysler pacificas. i did some research and found a letter that was issued to owners of pacificas regarding this problem. however, i did not receive the letter. so i called the chrysler complaint line and spoke with someone who gave me a case # and told me i would need to have the issue verified by a chrysler dealer and then they would look into paying for the repair. i took it to my dealer who verified the repair and took several pictures. i had not heard any thing back so i called back to the complaint line about my case#. at that time i spoke with another csr who informed me that my vehicle was not one of the affected vehicles . when questioned why not and which vehicles were affected she said she did not know. but, said it definately was not mine. i was extremely upset as i had been previously told if the issue was a rusted cradle and verified by a chrysler dealer i would be able to get assistance, hopefully on the entire repair. i am not sure what to do now as this is an expensive repair $5000 - $6000. the lady said well you need to put money into a vehicle that is 10 years old. i said i have. i have had other issues with the vehicle also. but, that is for another time. i am so upset with chrysler as i read the whole problem was they forgot to put drain holes in the cradle. not sure what to do from here.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while at an independent mechanic for repairs, the technician diagnosed that the entire sub frame was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 100,000.

Took 2004 pacifica in for routine oil change and found out cradle is rusting out. to replace the cradle will cost over $3000. to not fix it means the car will be unsafe to drive.

Tl* the contact owns a 2004 chrysler pacifica. while driving at approximately 65 mph, there was a noise emerging from the engine area. the vehicle was taken to the independent mechanic who diagnosed that there was a hole on the engine cradle caused by rust. the entire engine frame was rusted. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. updated 09/10/15*lj *cn

Was looking underneath my 2004 chrysler pacifica and noticed a hole in the engine cradle (sub frame). took vehicle to my local chrysler service department for evaluation of engine cradle. service manager stated after evaluation of vehicle that engine cradle has a perforation (hole) in it. this is a safety issue because engine cradle could break while driving and cause an accident.. he looked up service bulletin number 13-001-12 . the service bulletin states chrysler will fix vehicles built between february 23, 2004 through march 31, 2004. when service manager looked up build date for my vehicle, it was built on february 16, 2004. since my vehicle was built 6 days before february 23 he could not fix vehicle under warranty. he advised me to call chrysler customer service. i did so on may 29,2015. they refused to fix it under warranty because it was built 6 days before febraury 23. when i asked to speak with her supervisor, she refused saying ,he will refuse claim. this is a major safety issue. if engine cradle breaks while driving, your suspension will break collapsing the wheel under the vehicle causing loss of control of vehicle. this could lead to serious injury and possibly death of occupants of vehicle and other vehicles that may be involved in accident. on the safercar.gov site many people have filed complaints for the same problem. please order a recall of the 2004 chrysler pacifica for this problem. chryler won't do it unless forced to do so. nhtsa please do what is right and order a recall for this problem. thank you

Was driving down the street and heard a load bang when drivers side of car dropped down onto front tire. car abruptly swerved into lane with approaching traffic. vehicle stopped against the curb and oncoming traffic stopped in time. we towed vehicle to a friends business for inspecting and it was discovered the engine cradle had rotted out from rust. we called local dealer and was asked for our v.i.n # and was told our car was not part of recall because it was not built within a few weeks window. in searching more information online we found this is a huge issue on these cars. please advise

Tl* the contact owns a 2004 chrysler pacifica. while driving at approximately 30 mph, there was smoke emitting from the dashboard. the vehicle was taken to the dealer where it was diagnosed that the control module box was destroyed. in addition, the wire harness needed to be replaced. the vehicle was not repaired. the manufacturer was not made notified of the failure. the failure mileage was 128,000.

I took my pacifca to the parkway dealer at 21560 hall road clinton twp mi 48038 due to a stalling issue. 586 465 7262. usually early morning after first starting the car, then driving a short distance. the car would either stall out or the engine would rev and attempt to accelerate. when trying to accelerate on it's own, i needed to put firm pressure on the brakes to hold it in check. the technicians at parkway failed to successfully analyze and diagnose the stalling and unintended acceleration issues. instead, he told me the vehicle was not safe to drive to due severe engine cradle (subframe) rot. 2 channels - lower portion have rusted through. after investigating this issue, i found that it is common among pacificas manufactured in 2004/2005. i addressed this concern with the dealer to no avail. i also raised a case with chrysler customer service and they also refused to do anything to replace the subframe, despite acknowledging a warranty extension letter issued for 2004/2005 pacificas because of the subframe problems and also a service bulletin.

I went to go wash my 2004 pacifica and when i got down on my hands and knees to wash the tires i noticed some rust under car so i got on my back and looked under my car and noticed my whole subframe was completely rusted out on both sides.i'm not to happy and i feel as if their should be a law suit filed.i have since read complaints and so far i havnt come across one person who lives in a snow state were the roads are salted in winter who have not had a rusted sub frame on their pacifica.i don't know what the hold up is with chrysler fixing what they sold to us!!!

The motor mounts on this vehicle have been replaced multiple times. 3 at a time. there are only 4 of them. i was not aware that it was a common issue on these cars subsequent research has shown that it is very common. it does present a safety risk.

My car has begun to shake. i just got back from the mechanic, who explained that the engine cradle is severely corroded and rusted with several holes in it. he printed up the recall information concerning this, which i never received or knew about ... and which doesn't cover my car. i have $2,000 worth of work needed to make my car safe that chrysler should be paying for. i am completely sick of paying out of pocket to fix things on my car that have been recalled, but my car isn't covered under. i am absolutely livid at this point!!!

Letter from senator garrett on behalf of constituent re 2004 chrysler pacifica airbag. *smd the consumer stated the air bag panel opened and the air bag could be seen. the dealer informed the consumer, there was no issue with the air bag itself. *jb

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic to replace the starter. the contact was informed that the motor cradle was corroded and the starter was unable to be replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 200,000. updated 8/19/15*cn

Just brought our car to the shop for an oil change and they informed us that our engine craddle is so badly rooting that we have to spend $2300 to repair. i have heard chrysler new about this and is doing nothing about it because our car was built in aug of 2004. that is horrible !!!!!

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the check engine warning light remained illuminated. the contact discovered a fuel leak and smelled a fuel odor inside the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 138,000.

While in for an oil change i was informed that the engine cradle has rusted through. i was told the same thing last year also. i was informed that now it has rusted through to where it may not be safe to drive since the engine could shift on the rusted engine cradle and cause an accident. looking online i see that many 2004, 2005 pacificas have this problem and many have been told by chrysler corp., as i was last year, that my vehicle was not manufactured within the 2 months where they say they had manufacturing problems and had fixed those that they say were defective. chrysler has repaired many pacifica engine cradles, according to information online, but only after having an outside investigating agency like a tv station or other entity getting involved. this apparently is a dangerous situation that chrysler does not want to address with a recall or repair. my request for repair is on file with chrysler corp. from my contact with them last year.

My report is so similar to 10722720 and the others who have reported rusting through of the engine frame. it is unsafe to drive long distances because the wheel could collapse. my car has always had indoor parking. i asked if salt is the culprit but the owner/mechanic said it is corroding from within. cost to repair: $3000.

Tl* the contact owns a 2004 chrysler pacifica. while driving at 30 mph, the vehicle jerked and the contact heard a noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the engine cradle was corroded and needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was 120,000. the vin was unavailable.

Engine cradle is rusted through. mechanic told me the engine could fall out. very dangerous to drive. i bought it from a dealer that gave the vehicle a clean safety inspection even with the dangerous engine cradle. i reported the problem just a few months after buying the car but the dealership said that it was something i would have to take up with chrysler. chrysler and the dealership (ernie von schledorn) i bought the car from, refuse to repair or accept responsibility.

Tl* the contact owns a 2004 chrysler pacifica. while driving at 40 mph, the tires squealed and the vehicle veered to the right. upon further inspection, the contact noticed that the front passenger side wheel leaned inwards. the vehicle was taken to an independent mechanic who stated that the engine cradle was corroded and fractured. the technician diagnosed that the strut, strut mount, tie rod, and engine cradle needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 130,000.

Technician found perforation on the front subframe/cradle area estimated cost to replace $ 2,566.62.

The sub frame of my 2004 pacifica is rusted very bad with holes in the frame. my mechanic says it is unsafe to drive. chrysler says they will not be able to assist with the repair.

My wife was parked. when she put the car into drive the lever did not stay in drive. it bounced into reverse and when she started to go forward the force of the reverse caused her to push harder on the accelerator hitting the vehicle behind her and one on the drivers side. we could not duplicate the problem again nor could the dealer while it was in for body repair. my wife lost confidence in this vehicle and we ended up trading it in for a major loss in $. we liked the vehicle and ended up bying another one and noticed that the shiftier had a totally different set up. we questioned chrysler at the time and they said that there was no problem. a couple of years later we met someone who had the same vehicle as we did at the time, and they had a similar problem as we did but theirs ended up jamming and when they forced it, it broke the plastic sliding cover. once that happened they had not other problems with it. they tried to replace the cover but none were available. this leads me to believe that chrysler knew of the problem and elected to ignore it as it did not draw national attention i am not sure it this is too late for any corrective action or not, but i think they should be brought to task for ignoring it.

Bought car in for routine oil change and was informed of severe rust on k frame assembly and that car was dangerous to drive

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was being inspected, the independent mechanic diagnosed that the passenger side of the engine cradle had a hole that rusted through. as a result, the engine cradle needed to be repaired. the manufacturer was made aware of the failure. the failure mileage was 92,000.

Tl* the contact owns a 2004 chrysler pacifica. while driving at various speeds, there was an abnormal noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 78,000. the vin was not available.

Every 3,000 miles a oil change and regular maintenance to my car has been done, in april of this year when they put it on the lift noticed all the big rust holes underneath. the mechanic did not want me to leave with it said it was not safe. within a month it is busted. *tr

Service appointment to repair ac, when mechanic noticed subframe badly rusted. determined to need replacement as soon as possible. vehicle outside of noted extended warranty arrangement for 2005. this is a major safety hazard that should be under a recall. i was told subframe may be replaced at cost; checking with chrysler dealership in mn.

I was going down the freeway when my battery light came on out of nowhere and then a smell of burnt rubber started coming through the car i pulled over and shut the engine off popped the hood and found a fire on my alternator . i was able to put the fire out but my children were in the car i am afraid to drive it. *tr

2004 chrysler pacifica, original owner, 60306 miles. car was being serviced and the subframe has almost completely rusted out, making the car undriveable. contacted local dealer and was given chrysler cust service number. car built in sept 2003, said dos not qualify for chrysler (apparently secret) extended warranty. filed a complaint with chrysler, but they will not provide any reply to their "review" . we were fortunate that we were not seriously injured, or killed as a result of this quality issue..... and subsequent refusal to correct by chrysler. anyway to investigate this consumer safety issue? *tr

The engine cradle of the 2004 pacifica has rusted severely. one side appears to be all the way through while the other side is about 3/4 of the way through. vehicle is unsafe to drive. *tr

The engine cradle, was riddled with corrosion and rust. during the driving the vehicles vibrate. my car in for routine maintenance, we are discovering that subframe and engine cradle rust. this is actually driving time bombs. *tr

My 2004 pacifica was recently in for oil change when mechanic said the engine sub frame is starting to rust out and this will not pass inspection. i was told to go to junk yard to find sub frame and someone will need to install it. i have seen a lot of complaints about pacifica sub frame rust and even a class action suit filled in ohio in jan 2015. will chryslyer cover this issue?

A similar incident has occurred on my 2004 chrysler pacifica as stated below. "on certain passenger vehicles, the fuel pump module and the power train control module (pcm) software may allow the engine to stall under certain operating conditions." the manufacture is stating that because of my vehicle's vin# it wasn't part of this recall# f44. it is clear to me that the same conditions that have happen to the vehicles part of recall# f44 should pertain to any vehicle built prior to the dates associated with this recall chrysler is recognizing for repairs. all pacificas should be under the #f44 recall notice, not just a certain portion. i've had to replace the exact same items listed as a necessary repair to correct the problem. as like recall# f44, i to had to replace the fuel pump modules, for the left and right side. however, the difference is it was out of my own pocket for these repairs. all this happened to me too..... and i agree with this person..... so i am re-posting it... the fuel gauge started to mess up telling me it was empty and it was not. it would go all over the place form 3/4 to empty.this went on for two days then i was going down the road at 65mph and it sputtered and i pulled over and it was not running and would not start back up. the guy replaced both fuel pumps because of this now i have to pay for this out of my pocket. i was broke down far form my house and any chrysler dealer, so i had no choose but have it done so i could get back on the road. from what i have read this has happened to many people. your help would greatly be appreciated...... [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I was feeling a shimmy in the car when i was going downhill and applying my brakes. i took it to my mechanic where he lifted it up and discovered that the sub frame rotted in half and is falling apart. his advice was no to drive it until it was repaired because the part that is almost rusted through holds up the rear of the engine and the front of the transmission. he said it was unsafe to drive in the condition it is in and with it being a 2004 chrysler pacifica with 115252 miles on it there should not be this much rust. i immediately contacted chrysler group llc and was informed that they can only go by my vin number and that with my vin number there were no recalls about this problem and that there was nothing she could do. *tr

Does the nhs care about all the complaints on the chrysler pacifica to have the million dollar company pay to fix this family car right or recall the car in general. i called the company and because where my car was manufactured its not entitled to replacement because it shouldn't have rusted subframes which is totally inaccurate my car has had nothing but issues is a 2004 and i'm not the only one my neighbor has a 2006 chrysler pacifica and its subframe is rotted out are we going to sit back and let them not take responsibility do we know what it means when the some subframe is rotted that means if you are unaware of this you can be driving down the road with your kids in the back of the car in your engine drops out of your car which could cause serious serious serious accidents is this what we want.their only answer was to contact the national highway transportation safety administration. *tr

I was driving at about 30 mph when the car completely shut down. the car was then jumped and i tried to drive it around the corner and it completely shut down again this time losing all control...no brakes or steering. i almost crashed into the cars that were parked. these cars are death traps and need to be recalled! the whole frame is also rotting out. in a perfect world i would just run out and buy a new car but i am a mother of 3 and that's just not able to happen right now. i'm not even sure if the car can be repaired. it had to be towed to 2 different mechanics and i haven't heard back whether or not it can be fixed! someone needs to step up to the plate and hold chrysler accountable! i've had nothing but problems since day one and when i put my v.i.n # in it says there are no recalls on my car....that's a joke! this car is a lemon! *tr

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that while driving at 15 mph, the engine stalled. the vehicle was taken to a dealer , who diagnosed that the power control module needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was being serviced by an independent mechanic for an unrelated issue, the technician stated that the engine cradle was corroded. also, the mechanic diagnosed that the engine cross member needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 140,000.

I have a 2004 chrysler pacifica, i love the way the car handles. but it is costing me a fortune. i recently took it to be inspected and was told that the engine cradle has rotted on the passenger side. i have replaced the front suspension, stabilizers, and brakes numerous times in the last couple of years now the engine cradle needs to be replaced and there is no recall on it, yet it is an extreme safety problem. this is a replacement that could cost up to $4000. it is just not worth the trouble. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the undercarriage of the vehicle was rusted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 163,302.

Brought my car into chrysler dealer for regular maintenance and they called me to say that they would not release the car to me because the entire subframe was rusted and rotted out in spots. dealer told me the car is a total loss as the repair is $6500 (blue book value ~$3500) and this problem is very common but unfortunately there's no recall. i called chrysler and the just said i am out of warranty and they will not help, goodbye. *tr

I drive a 2004 chrysler pacifica. i was driving a couple of days ago and i heard a noise under the hood that was abnormal. the noise continued every little bump, turn, etc. i took my car into the mechanic and he said that my engine cradle has rusted almost completely through the metal. he mentioned that chrysler had issued a recall on certain models and when i called chrysler they told me that my car was not covered in the recall. upon researching the topic, i found that it is a very common occurrence with 2004 and 2005 pacificas and several others are experiencing the same problem that i am as far as chrysler refusing to fix the cradle. i just purchased my vehicle on may 9th, 2014 for $6,000 and i am being expected to put $3,500 of work into it not even a year later? there is no way that chrysler should see any of this situation ethical considering there are so many of us with this problem. can someone please help me get through to chrysler and get my vehicle back into driving conditions? *tr

Sub chassis frame assembly rusted and corroded. was found when taken in for a routine oil change. was advised should not be driven in current condition. *tr

Tl* the contact owned a 2004 chrysler pacifica. while driving at approximately 15 mph making a left turn, the engine stalled and the doors locked without warning. the contact stated that smoke started to emit from the vehicle before it engulfed into flames. the fire department extinguished the fire. a police report was not filed and there were no injuries reported. the vehicle was destroyed and towed to the contact’s residence. the manufacturer was not made aware of the failure. the failure mileage was 196,000.

Engine cradle is very rusted through, need to repair, receiving estimates of $3,000. *tr

Nothing but problems huge issue electrical problems, dash won't turn off so i have to use the four way button to kick the dash off so it doesn't run my battery dead,navigation system stopped working,heater/ac control panel stopped working along with radio and dvd system,sometimes the doors lock and sometimes they don't can't use brand new key for keyless entry,short somewhere running the battery dead had alternator checked and it's good had three new batteries also these cars are junk !! *tr

I have a chrysler pacifica 2004 (fwd) and i am having problem with stalling while driving and its happed so many times. i was searching on gogle about this matter and i noticed so many same complain about this car. its a very dangerous situation, i have no other issue with this car.please look into this matter. thank you very much *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the subframe was rusted and cracked. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 158,000.

Engine cradle has rusted a big whole through. *tr

Tl* the contact owns a 2004 chrysler pacifica. while an independent mechanic was performing routine maintenance on the vehicle, it was discovered that the subframe was severely corroded. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 107,339.

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that while operating the vehicle, the fuel gauge malfunctioned and indicated that the fuel tank was half full. the contact mentioned that the gauge quickly decreased to empty as the vehicle stalled. also, the contact indicated that while accelerating at any speed the front end of the vehicle would shake and vibrate. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failures. the failure mileage was 164,000.

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that while driving at an unknown speed, the vehicle stalled without warning. the vehicle was restarted but the failure recurred twice. the vehicle was taken to an independent mechanic, who diagnosed that the power train control module needed to be replaced. the vehicle was not repaired. the failure recurred multiple times. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign numbers: 04v113000 (power train) and 03v471000 (fuel system, gasoline).the failure mileage was unknown.

All of the dash lights, abs, brake, interior lights, headlights have been flickering for a solid 3 days. i was driving at night on a non-lit stretch of road when all my lights went out, inside and out with a car approaching from the other direction. i tried to use my high beams and they were out too. i had my children and had to pull over. i have read reviews and this seems to be a huge problem with these cars yet no recall? why? this is so dangerous! this is my main vehicle i drive for work and with my family. i know am scared to drive it and what people have stated its hard and expensive to fix! *tr

Husband took car in to have motor mounts fixed. have been bad since we bought the car, on 1/28/12. along with a lot of other issues we didn't understand. ac stopped working. stalled while driving 55 mph., always shook after a certain speed, electrical, car jerked forward at a stop, tire pressure always read 2-3 tires low even after having new tires put on and aligned. defog never worked. weird sound in front of suspension, power train module, etc., etc. but the worst of all is when we tried to have the motor mounts fixed back in december . car guy fixed motor mounts, husband drove car home, later that night went with kids for ice cream, came out and car would not start. had it towed back, worked on it forever could not figure out, then had it towed again 2 weeks later, to another shop, where they said the car was done! the engine cradle was so rusted that they wouldn't even let us take the car, because it was so bad! not sure if i am under the extended warranty, but would hope that chrysler takes care of all the people, who have endured all of these problems, and expenses associated with all! before someone gets really really hurt, dies, or kills someone else! *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 30 mph, the contact attempted to engage the brakes and the vehicle jerked forward. the failure recurred several times. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000.

The fuel tank is unable to take fuel. it seems like there may be something stopping the fuel from entering the tank. *tr

During a routine oil change, it was noted that the engine sub frame is rusted through and needs replaced. i have searched and this seems to be a common problem that the company isn't dealing with in a fair manor. *tr

Engine cradle was rusted out and had to be replaced. chrysler has issued a recall on this, however it affects a very narrow window of manufacture dates. my vehicle fell a few weeks out of this date. the dealership, walser chrysler in hopkins, mn said they were unaware of this problem and declined to help. i had it repaired at an independent mechanic. i have photos and video that show it was nearly at a complete failure. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while at a stop light with the brakes depressed, the vehicle jerked forward as the check engine warning light illuminated. in addition, the contact stated there was an abnormal noise coming from the front of the vehicle as the vehicle failed to accelerate over 40 mph. the vehicle was taken to a dealer where it was diagnosed that the power train control module and the fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign numbers: 04v113000 (power train) and 03v471000 (fuel system, gasoline). the failure mileage was 147,000.

My wife was pulling away from a traffic light and the steering locked up. she was able to stop before crashing. what i found was very disturbing. the rear engine cradle mounts had separated. causing the engine cradle to contact the ground on acceleration also the steering track which is attached to this cradle became non-functional. the center ripped out of both rear mounts and there is no mechanical stop to prevent the cradle from separating from the body of the car with amount failure. this cradle had been replaced under aa warranty 14 months and 11,000 mi.earlier. i had the vehicle taken to a chrysler dealership, they informed me that the front cradle mounts were also separated and they could not put the car on the lift to pick it up due safety reasons and the engine cradle would come out from under the car. i contacted chrysler customer service and after about a week they informed me that they would warranty the mounts and no labor and only if the repairs are done at the dealer. the cost of the parts is minimal in comparison to the total cost of the repair and what could very easily have happened if the mounts had failed in a different situation at a much higher speed and not on a city street. *tr

Had car repaired cause of rpm raising without foot being on petal. keep oil change regularly, tune up and when took car to shop they replace idle sensor,map sensor, sparks plugs changed and even 3 boot cause of misfire ... and still same problem. when picked up from mechanic he advised dealership and maybe something with transmission.. now i have to go to dealership cause really wanna know should replace or forget... but i love my pacificica and have taken care of it that's why i shocked that it might be a bigger issue besides me to. *dt

I am writing because i am seeking help. i am the 2nd owner on a used chrysler pacifica 2004, purchased in may 2013. when i first brought it my fiancé had some concerns with the rust under the car , but he's not a mechanic so he wasn't able to tell if it was as dangerous as he suspected it to be. before the chrysler, we had an 05 mazda mpv that got totaled. we used to take it to the mazda dealership on the auto mile on route 1 in norwood to get regular oil changes and etc... so naturally we took our chrysler to the same place and the mechanic told us, "i can't even believe you drove in here with your undercarriage in the condition that it was in. with that info, i have tried to file a claim with chrysler corporation with failed attempts. i am seeking resolution for my rusty corroded cross member connected to the subframes which is the piece that holds my engine. after calling the dealer i brought my car from, he told me i could investigate that chrysler has had several complaints about or regarding rusty, corroded subframes of their 04-05 pacifica's and i found a particular article as i strolled through google and seen several complaints about the same issue. that in january of this year, there was a broadcast for this particular situation for chrysler 04-05. but chrysler corporation claims my vehicle doesn't fall in the built dates. the repairs are very expensive, i got a quote for $900.00 for the repairs when i went to muffler mart on 1579 columbus avenue for an inspection sticker and i would like chrysler to assist in the repairs or have at least a recall on the issue of all 04-05 chrysler pacifica's, before someone gets fatally injured. there was also an nbc chicago investigations covering this same story, in april of 2014, but it was first exposed in january 2014. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an authorized dealer for routine servicing and it was discovered that the underbody and the cradle for the motor were rusted. the dealer stated that the cradle needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. updated 03/10/15*lj updated 9/11/2017*cn

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving at 25 mph, the vehicle stalled without warning. the contact shifted into neutral in order to restart the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 87,000.

Just found out that my engine cradle is rusted in half. from all the issues i been reading online i can not believe there isn't a recall on this. *js

My steering wheel started to jerk to the right when accelerating and it was hard to keep the car on the road. it felt like the front wheels were going to fall off. i took the car to the shop and they informed me that the sub structure cradle was rusted through and had failed. this also took out the transmission mount and idler arm. had i been going any faster when this failed it may have caused the car to swerve into on coming traffic. *tr

After multiple hard clunk sounds after braking, we investigated the underbody of our pacifica. the frame has severe rust and some good sized holes present. we are concerned that the engine cradle is unsafe and will not hold the engine securely. this car has no rust on the exterior paint, only the under carriage is rusting out. this car has been garage kept and maintained, so there is no reason this should be occurring. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the engine cradle fractured. the contact mentioned that the vehicle had never been involved in a crash. the dealer was made aware of the issue. the manufacturer was not made aware of the failure. the failure mileage was 111,362. mailed out 01/13/15*lj

This is a garage kept car, low mileage. had mechanic check car out and found that the sub frame had major rust and holes in it. chrysler recalled 2004 pacificas that were made in a 6 week time period and fixed those but no others. in researching this matter there are a lot of 2004 pacificas with this issue and chrysler is refusing to fix them. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic for inspection where the mechanic discovered that the vehicle had experienced severe rusting and corrosion to the engine cradle and sub frame. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 73,000.

There are multiple occurrence but the start of the problem was 1 week after i purchased the car. 5/6/14 i replaced the tires left front axle along with the front struts and strut mounts, check engine light on came out for emissions system small leak changed the gas cap. fine till june then i had to replace everything over again check engine light on again same code p0455 changed purge solenoid, along with the right axle. fine again till august by this time check engine light is back on now changed the nvld pump plus replaced everything over again struts, strut mounts, along with the rack n pinion, front lower control arms both sides, outter tie rods. once again fine then october rolls around i take it back in because it acting weird steering wise plus the check engine light is on again same code p0455 now i change out the canister, along with everything over again but the axles they are still good. now november rolls around and everything is at it again check engine light is on p0455 they want to replace the fuel lines now. also the 4 motor mounts are broke again my engine is almost ready to fall out. now they are finally telling me after $3400.00 that this is all caused by the rust and corrosion on the undercarriage. my subframe and frame have holes in it, the rust is actually making it's was inside my car now. i went to fix a flat tire and when i used the emergency jack i pumped it 1/4 of the way up and boom it went right thru the frame. my alignment keeps throwing it self off because it can't hold the front suspension in place. the strut mount housing looks like another few bumps and it will go threw. accident: 1st wk nov '14 i was driving down the free-way luckily doing 45mph and i went to steer my car to the right and it kept going straight and scraped the k-rail. mechanic said the the bolts he put back into the sub-frame keep falling out because of the rust. *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while accelerating, a clunking noise emitted from the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the engine cradle had rusted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 186,000. the vin was not available.

I recently took my 2004 pacifica to my mechanic to get an oil change and he advised me that my subframe was rusted, rotted and cracked with holes. he said he had never seen anything like that in his many years as a mechanic. he also took pictures of it to show me. i contacted the local chrysler and the headquarters and advised them of the same. they said that they were aware of the problem but couldn't help me because my vehicle's age was over 10 years old. i explained to them what the mechanic said and that the part was defective not because of the age of the car but because of the defective part. they do not stand by their product because they said that because of the age of my vehicle that they would not be able to help me. however, i am aware that some local customers in my area had their subframes replaced by chrysler "free of charge", because the parts employee told me. he said that pictures of their vehicles were taken while on the lift and submitted to chrysler and they were given authorization to replace the parts. however, they would not accommodate me because i didn't have an extended warranty with them. chrysler picks and choses the customers that they want to help. although my vehicle is 10 years old and i don't have an extended warranty with chrysler, i always have maintained the use of my vehicle with regular oil changes, tune-ups, brake repairs, etc. with a privately owned mechanic. there is no reason that my vehicle should have a rusted, rotted part like this especially since i do not live in a flood zone area. *tr

After having my front tires replace my mechanic showed me pictures of what was left of my frame from rust and rot. he said i had 2 choices weld or replace. i took it to a welder who has welded for 35 years and could repair most anything. after inspecting my frame he said there was not enough metal left to make a weld that would hold and stated if it were his car he would get rid of it now. so i had a frame ordered. all i'm looking for is to be reimbursed for my expenses. *tr

My pacifica has a rusted out sub frame on front passenger side of car. from my understanding there was a recall done for those but only included 6 weeks worth of vehicles made but the problem is much broader than the 6 weeks worth of cars. i have been told by three different reputable mechanics that my car is unsafe to drive because it is so rusted through you can put your hand through it. i have 3 small children and this is our family car. chrysler needs to be held accountable for this before there are people that die because their engine falls out while they are driving! i do have pictures that were taken yesterday. something needs to be done about this!

This vehicle engine cradle assembly is rusty with in 8 years of operation. rusty engine cradle causes safety concern for the driver and other vehicles operating near 2004 chrysler pacifica on the road because the engine can fall out of the vehicle during operation. many pacifica owners on line complained about this issue. *tr

Was told by my mechanic that the engine cradle is severely rusted and my car could be unsafe. after checking on this site i found that chrysler extended the warranty for this problem. i call a locale dealership and service dept told me my specific vehicle wasn't covered. i called chrysler and after several minutes of checking was told that the extended warranty only covered vehicles made from feb. thru march of 2004 and mine was made in june of 2003. too bad since i am just limping this along for another month till i'll be buying another vehicle. it does seem to me that this problem is much more extensive than chrysler is willing to admit, as i have seen many other complaints for the same thing. *tr

Dealing with a rotted k-frame crossmember for the front engine cradle; has caused the whole suspension to fail, effecting steering components, as well as, wearing out other parts such as, engine mounts and front end bushings on a car with less than 100,000 miles on it. *tr

I went to have routine oil change and was told by the tech, that the engine cradle and frame were severely corroded from rust. his recommendation was to have it taken care immediately, it could possibly be unsafe. *tr

This car has a serious rust issue on the undercarriage. it starts on the subframe then works its way to the frame of the car. there front suspension has been replaced 3 times in the month alone. due to this issue i have in regards to this, i can't jack my car up with the jack that comes with the care, if i do it will go right thru that is what it feels like to me.. i can not get a rear alignment on my car because of the rust and my tired have worn or day. if anyone knows anything could they please help i am feed up with this care.. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having unrelated repairs performed, the technician notified the contact that there was corrosion present on the engine cradle. the technician advised the contact that the vehicle was not safe to drive. the vehicle was not repaired. the manufacturer had not been notified of the failure. the approximate failure mileage was 79,000.

I took my 2004 chrysler pacifica to have routine maintanence done on it. i was told from my mechanic that my frame was rusty, rotten and had holes in it. he went on to say that it is dangerous to be driving as the frame of the car in an accident will not be effective and would basically crumble. he said to immediately take it to a chrysler dealership and have them look at it. i took it as told to the dealership and they did confim my mechanics finding. they handed me a phone # to chrysler. i called and got the run around again and again. yes they are aware of the problem, but my car isnt included in the 7000 to be fixed. but yes it has the same issues, but no we cant help you. it is a $2500 fix that chrysler is well aware of. i have poured over online articles, news casts, all concluding the same thing. some get fixed and some dont. i was told by my dealership to file a comlaint, keep on complaining and hope chrysler will help. it is a safety concern in driving my car, there is no safety in my car right now, nor is there any value to my car as even the dealership has told me... they cannot take it in on trade or anything else for that matter as it is unsafe. help!!!! it appears that only the people that get any help are the ones that go to the press/news etc. *tr

I been having my chrysler pacifica 2004 for 7 months. i had to fix my left passenger axle, shock, water pump, radiator, passenger upper motor mount, the tank for the water, fuel injector line, two tune ups, air filter, fuses, brake lights and tires. thing that is broke, the passenger window elevator, and my ac. *tr

Had a vibration. took the vehicle in for inspection and the front subframe/ engine cradle is corroded and has a huge rust hole. a friend of mine has one of these. they got theirs inspected and theirs has an issue too!! *tr

Wife and daughter in car when subframe cracked.this a problem with these model but chrysler has denied to me they had any knowledge of the issie when i contacted them. *tr

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was being serviced, the independent mechanic discovered that the engine cradle was completely rusted. the mechanic stated that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

When i bought it i drove it 20 feet to gas station. the gas tank said i had half a tank of gas. once i was done i turned the car back on and it said i had no gas! i called the guy who sold it to me and he said it just takes time for it to reregister that i filled it up so i drove it back to him to show him what i was talking about when he got there it said i had half a tank and he told me to drive it home i would be fine! well on the way home it said i had 20 mile till empty but the last thing it showed on gas tank was that i still was at half take so i filled it up again. i took the car to my brothers which is 35 miles from fargo to have him see if he could fix the pumps but he couldn't so i got back on interstate goin 75 mph to go home and the gas light flickered and the car went from 75 to 0 in like 2 seconds. resulting in myself bashing my head on steering wheel and no air bags went off either! my husband came to get me and brought gas cans to get me enough gas to make it to a gas station! it took us 58 min exactly to fill the tank completely full so i could make it back home. so the next day i called back and they eventually had me take it to lundes in fargo to fix the gas tank which took 1 month almost 2, so when i got it back multiple times in between that time it was still happening! finally they fix it except the fact that a year later it's happening all over again! which was 5 days ago on my way to jamestown with my children in the car! i have called many of places and nobody knows how to fix it. if i go back to lundes they said they had no idea why it would happen again! and how long it would take them to figure it out! it would have happened earlier if i actually drove the car more but ever since the accident when i drive that car i can't stop checking how full the tank is! something needs to be done before someone gets into a serious accident with that car! *tr

The underside engine cradle subframe of my 2004 chrysler pacifica is rotted and in danger of breaking apart. i can hear noise when steering and the car has a vibration. *tr

When the fuel gauge reached 1/3 full it dropped to empty and the low fuel light came on. we immediately stopped to fill up but the tank only took 11 gallons leaving us to believe the 23 gallon tank was about half full when the low fuel light came on. after reading the claims listed here i am concerned that this is a serious problem. this has happened before but we thought it truly was empty because when the tank is full the gauge reads full. it is the jumping to empty so quickly that is the problem. there does not seem to be a problem filling the tank (yet). *tr

2004 chrysler pacifica. bought the car with 16000 miles and have had it 6 years now. the last 3-4 years have had problems with constantly replacing headlights and tail lights, approximately every 6 months. now recently, beginning sept. 2014, the driver side rear running light will not come on. the break light is fine and the parking light is fine, but no running light. i know it is not the bulb, because i used the bulb that was working on the right side and it still did not work. took it in to a local dealer about 3 years ago and they basically could not find any "problem". chrysler needs to recall these cars and fix the ongoing issues. *tr

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was having an oil change performed, the technician noticed that the passenger side subframe started to corrode. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 104,000.

Sept 27, 2014. 3 days ago i was informed that the underside (engine crdle subframe) of my 2004 chrysler pacifica was seriously rotted. 3 mechanics agreed that i definitely avoid driving it any longer. nbc news reported that this is a problem with at least 7000 pacifica models. the car has barely 105k miles and is in otherwise excellent condition. vin# is [xxx]. what may i expect in terms of assistance for repair costs? please let me know the date of manufacture for this vin#. nbc reported that models built between feb 23 and mar 31, 2004 are eligible for total repair cost assistance. however, assistance is supposedly not limited to these dates. please advise as soon as you can what i should do to resolve this. thx information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 45 mph, the front end of the vehicle vibrated intermittently. the vehicle was taken to an independent mechanic for diagnosis. the technician stated that the engine cradle exhibited rust corrosion. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 85,000.

Had car on hoist notice that the engine cradle/ frame is rusted out, was advise not safe to drive. *tr

I was driving today and it seemed that my steering was extremely hard to turn if i was mashing the gas, harder to turn to the right side of the car. if the car is coasting or i am breaking the steering is easier to control. i have stopped at my parents house on the way home to research what could be happening with my car and found this disturbing news. unfortunately for me, this is my only source of transportation and i don't have the finances to just get another car...i'm so frustrated right now and i don't know what to do... the consumer stated while driving, she had difficulty steering the vehicle. she noticed when accelerating, the vehicle was hard to steer, but when braking or allowing the vehicle to coast it was a little easier to control. she managed to get the vehicle off the road. she discovered a portion of the support frame dropped from the vehicle, and it appeared the engine cradle was corroded with rust. updated 12/04/14

I am writing because i was told that my engine cradle in my chrysler pacifica is beginning to rust through and i have two visible holes, at this time. i was told by the chrysler dealership that only a small number of these cars have been given an extended warranty. i cannot afford to have my car repaired for $2400. i have a chronic medical condition, for which i have to drive to receive treatments three times a week, plus i work and i have to have reliable transportation. i don't think chrysler is taking this defect seriously. i think chrysler should do the responsible thing and fix every pacifica. are they waiting for someone's engine to actually fall out of the car and cause a fatality? if so, they will be in washington just as the gm executives are trying to defend their decision to ignore a problem that they are aware of. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the steering wheel locked several times while driving various speeds. a local mechanic stated that the subframe and engine cradle were corroded, fractured, and contained holes. the vehicle was deemed as unsafe to drive. the manufacturer stated that the engine cradle replacement warranty had expired. the vehicle was not repaired. the approximate failure mileage was 110,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the frame and engine cradle were completely corroded. due to the failure, a hole developed on the frame. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 149,000. updated 10/10/14*cn

Tl* the contact owns a 2004 chrysler pacifica. while the vehicle was undergoing a routine inspection, the contact was informed that the subframe was corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 117,500...updated 10/01/14 *bf updated 2/27/2015 *js

Took my car to have a plastic front panel put back on. the repairman sent me pictures of the engine cradle rusted out. told me the car was unsafe to drive until it was fixed. contacted local chrysler dealer and gave me information to contact customer service. called customer service and my vehicle was outside the coverage described on bulletin 13-001-12 issued on mar 16, 2012 by chrysler. they were not able to provide any relief on the repairs which will be between $3500 and $4000 depending on parts cost. my vehicle was built september 18, 2003, and put in service on december 22, 2003. the service bulletin only covered vehicles from feb 23, 2004 to mar 31, 2004. i am sure my vehicle is in the same category as the covered vehicles, same rust problem, same areas of the car, etc. *tr

While leaving a on ramp to us route 15 s. i accelerated to wot(wide open throttle) in order to merge into traffic. once i reached 60 mph i pushed the set button on the cruise control as i left off of the accelerator pedal. the vehicle continued to accelerate instead of holding the 60 mph speed. i slowed down by pushing on the brake pedal, but once i left off of the brake pedal the vehicle continued to accelerate. i tried the cancel button for the cruise control and also the on/off button, but nothing worked. my wife reached over and pulled the floor mat back to make sure it was not the mat and it continued. i placed the shifter in neutral and the rpm's were at 3500. i turned the ignition switch off and i coasted. i then restarted the vehicle and the rpms immediately went to 3500 and then dropped to 750. i am an ase certified master technician and this is the first time i have experienced this in a vehicle. i am glad i was driving and not my wife. once i reached my destination i disconnected the cruise control cable at the throttle body. since this vehicle is a cable operated throttle body my only conclusion is that either the throttle plate stuck, which it is currently moving smooth, or the cruise control is having issues. i am planning on taking it to work in the morning and trying to diagnose it. i have been repairing cars professionally since 1992. starting in a ford dealership for 8 years, then being self employed with my own auto repair business until my current position in an independent repair facility (ac delco tss shop) for the past 11 years. *tr

I went to a mechanic to have an oil change and upon inspecting the vehicle, the mechanic noticed the engine frame was severely rusted. it is rusted to the point he advised me to no longer drive the vehicle. the cradle is rusted to the point you can no longer see where it is attached and can fit fingers in the rust holes. i was informed by my mechanic that this is a manufacturer issue that would put my family and i in danger.

Took car in for inspection that is required in the state of pa..mechanic would not ok inspection sticker because the engine cardle on my pacifica is so badly rusted..you could put your fist into it...can not be repaired because it is all falling apart...i was told not to drive it...to dangerous...i called chrysler they will not do anything about it...i see on the internet and the news that i am not the only person having this problem...my car only had 50,000 miles on it because i am retired...can't anyone do anything about this before we end up dead...what about states that don't inspect you cars...what am i to do retired and no car to drive...i can't aford the price of repair...chrysler should take care of this...they need to stand behind their products.

Significant rust and corrision resulting in damage to structural integrity and ability to exit vechicle in case of collision or structural failure.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the frame was completely corroded. the failure was gradually getting worse. the vehicle was taken to the dealer. the technician stated that the sub frame needed to be replaced. the vehicle has not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 45,000.

Engine cradle corrosion. *tr

Engine cradle/mount and frame is completely rusted out. unsafe to drive. stuck with a pile of steel that has no trade in value or resale value. apparently, this effects almost every 2004 pacifica. nhtsa ought to be looking into this issue more closely. it's obvious that the hundred's who've registered a complaint on this website are feeling that the agency does not care to investigate. shame on chrysler; shame on nhtsa.

I just recently purchased a 2004 chrysler pacifica as of this date i am filing this i got the vehicle home and put it up on ramps to take a look underneath at the exhaust and other parts only to find out the front sub frame is rusted out with a big crack and another hole in the frame. i did some research online to finding out that almost every pacifica has the same problem, chrysler should do something about this problem its obviously a major safety issue. *tr

Had work done on my car and was told that the front sub-frame is rusted and has a fracture in it found out that this make is notorious for this problem but company wont recall the item ......i need help fast ... *tr

Rusted engine cradle / subframe. many near missed accidents. it's so bad i had to stop using the car. forced to buy another vehicle because chrysler customer care said they won't repair it. ongoing for 2 years now. *tr

The engine cradle has significant rust and should be replaced by chrysler. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that an odor emitted from the vehicle. the contact discovered that there was corrosion on the battery terminal. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 152,000.

2004 chrysler pacifica. consumer writes in regards to fuel system issues. *smd the consumer referenced recall # 03v471000, but was informed the vehicle identification number was not included in the recall. *jb

Corroded front subframe. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having routine maintenance performed, the technician noticed that the engine cradle and sub frame were corroded and fractured. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact that the vehicle was not cover under the engine cradle extended warranty. the failure and current mileage was 89,291. pam

My 2004 chrysler pacifica stalls out of nowhere when i'm driving it can be when i'm driving at 5 miles or even 20,30 or even 50 miles or if i'm making a turn which is very scary when my steering wheel locks up on me. it also wont start all the time i've had my car in the shop over 20 time to find out what's going on, i've spent over 5,000.00 dollars trying to fix it but to no avail. i've been doing some research on this issue and there are tunes of people with the same problem on 04, 05, and 06 chrysler pacifica's but only the 05's have a recall on the pcm. i've had my gas line changed twice because i could only use half a tank be for it would drop to e and run out of gas and that was 3,000.00 within a year and that's been a big issue in the pacifica world also. i just don't understand why chrysler wont fix the problems on these suv's its clearly a safety issue that needs to be resolved. i've trusted chrysler with my family and it's scary to drive this car knowing it can and will shut off on me at any time and may not start back up. i don't have money to get a new car being a single mom of 4 that's why i purchased this car. now with all the problems that i'm having with it and no one knows what's wrong with it or how to fix it is a big headache. i took it to a mechanic that has a friend that works for chrysler dodge and jeep and they put there machines on my car and they couldn't find out what was going on with it as well and there's no code that was given they said i needed to change my starter and something else i cant remember the part but that was another 200.00 and its still not fixed now they say it has to be my pcm witch is another 1,500 that i don't have. i didn't expect to put all this money out to fix this car and it not getting fixed because chrysler doesn't know what's wrong with the 04 pacifica but i'm sure its the pcm just like the 05 and 06 models. *tr

I brought my 2004 chrysler pacifica in for its annual nys inspection. it failed inspection due to the fact that the subframe was so rotted out it wouldn't pass. i realize the car is over ten years old, but this should not happen. i discovered that this is an ongoing issue with 2004-2005 pacificas, and wanted to add my complaint to the record. we now have to incur an expense that we cannot afford, and should not have to. my mechanic is now going to contact chrysler to see what they will do. *tr

While in for inspection in june '14, we were advised by the mechanic that the engine cradle assembly had rusted through and was unsafe - they would not pass it through inspection. otherwise, the car is in excellent condition, and has been maintained properly throughout our ownership. our research indicates this is a problem with the initial factory paint application - it was defective and allowed for premature corrosion of the cradle assembly. there are many instances of this posted on the internet (some of which have been addressed by chrysler - but not all). this is dangerous and something should be done before accidents start happening (especially with children involved given this vehicle is a minivan). *js

I bought the car feb 6th 2014 from a buy here pay here. after i bought the car i noticed that the vehicles gas light would move on its own from half a tank to empty while driving also my lights would flicker and engine would make a humming noise also after getting on and off the freeway, hittiing the gas pedal car did not want to accelerate and would sputter. on june 13 2014 my vehicle was putting while going 35mph and just shut off on me while driving with my son in the car. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge malfunctioned and failed to read the correct fuel level in the vehicle. also, the contact stated that while refueling, fuel was spew back out of the filler neck. the vehicle was taken to the dealer. the technician diagnosed that the jet and primary receiver fuel pump needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 205,000.

As owning the 2004 pacifica for not even a yr .we had a noise as we were trying to find out the problem a friend had notice a huge rusted hole in the subframe .as i emailed a picture to the dealer their answer was "we are not aware of this problem." 6/25/14 i googled the problem and chrysler is aware of this ! why was i not informed of this when i bought it and how in the world do they let this problem go !!!! i have no other car and drive w two children everyday.it is a ticking time bomb!!!! *tr

On above state date, i took my vehicle in for a routine oil change and tire rotation. my mechanic discovered that the subframe/engine cradle had rusted out and that i shouldn't drive it until it is repaired. stated "you could have died in this thing". after getting it repaired, i spoke to a customer service repair person at chrysler and they informed me that due to my chrysler pacifica being manufactured on september of 2003 and not between february and march of 2004, they could not help me. the rep went on to add that she hears from people regularly in the same predicament but unfortunately she couldn't help. i believe she said her name was belinda or melinda. *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated while stopped, the vehicle suddendly accelerated independently to 65 mph. the vehicle failed to stop although the brakes were engaged. the contact mentioned that in order to stop the vehicle, the transmission had to be shifted into park. the vehicle was towed to an independent mechanic. the technician diagnosed the engine mount was disconnected. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 120,000.

Sub-frame is rusting out. *tr

My subframe is rotted and rusted just like every other 04 pacifica its ridiculous . chrysler needs to be a stand up company and fix it. *tr

The engine cradle has rusted out and the engine is ready to fall out of the car. cannot pass safety inspection. no assistance from chrysler on this after many calls. it seems to be a very, very popular issue. they said they will only fix something that has a recall. so basically they will not stand behind their products unless they are forced to. what a shame! *tr

I have had this vehicle into the dealership at least once a year over the last 3 years for various reasons. the rusting of the cradle was never mentioned. i find it interesting that now it is over the 150k mileage limit that chrysler alerts me that the cradle needs to be replaced to the tune of several thousand dollars. i have owned several cars in excess of 10+ years each and never had a cradle rust problem. i also have come to find out that this is a known issue among pacifica owners. i am curious to know what chrysler's intentions are to cure this situation given the severity and danger present if unresolved...not only for me as an individual but other pacifica owners as well. *tr

I purchased my 2004 chrysler pacifica in october of 2013. i was having some issues with my car making a clunking noise with acceleration and i took it up to the car shop. (may of 2014) i was told the motor mounts are rusted out and the engine cradle is rusted almost through. i was told there was a recall for the 2004 pacificas. i called chrysler and was told my car is out of the range for the recall by 6 months. i was not aware of this recall or would have taken care of it when i found out about it. the cost to repair is about 3,000.00 and the car is not safe to drive. i have found this is a major problem with many other pacifica owners and would like something done about this. i do not feel i should have to pay for this repair when it has been know by chrysler that this is a very unsafe defect in their product. *tr

Chrysler has a known problem with the sub-frame cradle supporting the engine. in northern areas these frames are rusting through causing loss of steering control. chrysler has extended the warranty to 10 years /150k miles, but only applied this to a small band of vehicles produced between feb.23,2004 and march 31, 2004. my vehicle was manufactured jan.12, 2004 and has the same safety problem. i have sent several letters to chrysler requesting they take care of this problem and have received negative responses. chrysler needs to be held accountable for this safety issue before someone is killed. in my last request to chrysler i asked them to commit to me that my vehicle was safe to drive ( i sent multiple pictures). chrysler responded 5/12/14 that they were not going to consider this problem warranty, but they did not respond to the safety question. i would really like to talk to someone at nhtsa about this issue. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that he was informed during routine maintenance that the front engine cradle was cracked. the contact referenced service bulletin nhtsa id number: 10045080, however when the vehicle was taken to the dealer the dealer advised that it only applied to vehicles manufactured from february to march 2004. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 76,137.

Took my car to the mechanic to look at a front exhaust issue when i was informed my frame was rotting away. i did a google search and learned of many incidents with this year, make and model of car that has had many instances like this with no help from the mfg. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that after parking the vehicle, flames were coming from under the front end of the vehicle. approximately two minutes later the front end of the vehicle exploded. the vehicle was destroyed. the fire department was notified and extinguished the flames. there were no injuries. the manufacturer was not notified of the defect. the failure mileage was 89,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving at various speeds, the vehicle vibrated. the vehicle was taken to an independent mechanic who diagnosed that the vehicle had severe rusting and corrosion of the under frame and engine cradle. the vehicle was not repaired. the manufacturer was notified of the defect. the failure mileage was 102,000.

I went to get a front end alignment on my vehicle and was informed that my vehicles sub frame is completely rusted through. i was told my vehicle is unsafe to drive and that my engine could fall out at any time. i called chrysler and was told there are no recalls on my car specifically and that i would have to pay out of pocket for repairs. i have done some research regarding this problem and have found that this is a common problem with my make model and year vehicle. i called chrysler back and was told there was still nothing they could do even though this is a known issue. only 6 weeks worth of my make model and year vehicle were recalled and that mine did not fall into that category because it was built 4 months prior to the recall dates. this part should be recalled as this is a common problem and as my mechanic pointed out it is most definitely a defect in the sub frame. if the dealer does not wish to resolve this issue i will be contacting a lawyer. *tr

The well-known issue with model years 2004-2005 involving premature failure due to rust on the engine cradle has been confirmed on my own 2004 chrysler pacifica. this vehicle in 12 years old with a faulty subframe and is too dangerous to be driven. there are two extensive areas of rust, one on either side of the engine cradle that extend from in front of, to the rear of the control arms. the rusted areas are already so bad, i am able to fit fingers through the holes in the engine cradle. it is cracked and completely compromised of any structural integrity. there is no reason why this part should not be coated in a correct manner to reject corrosion in such an aggressive form. this is a problem that chrysler is aware of and yet they refuse to fix it. there is no integrity in that decision and very little respect to be had for a corporation that handles such a well-known situation in such a poor manner. this is an extremely dangerous problem and i feel very strongly that this should be replaced by chrysler. *js

I was jacking up the car to replace the brakes and the jack stand went right through the body sill! i looked closer and the entire undercarriage and subframe of the car underneath is completely rusted. do not place your jack or jack stand near the body sill without checking it very closely. if your working on your pacifica and it falls off the jack stands you could be killed! on my 2004 pacifica, there is not one good place to put a jackstand. everything is completely rusted. it is impossible to work on the car if you have to jack it up. *tr

Upon inspection by multiple certified mechanics they notified me that chrysler issued a recall for engine cradle failure due to excessive rust. tsb # 13-001-12. for some unknown reason chrysler has declared the problem only exist for certain months in 2004 however my car was built in late 2003 and has the same rusted and failing parts. so my complaint is how can a car maker say the faulty parts condition not exist before they found it? also, how the recall window is limited to such a small window of time when the problems exist long before they responded? this makes absolutely no sense to me. this is the first time in my life i bought a car that has a chassis part failure and yet no effort or willingness by the manufacturer to notify owners. i'd like to know if the nhtsa has any fatality reports due to this parts failure or why it was issued in the first place? since my car does not have the 150k miles this recall applies to how long will the car be safe to drive? *tr

A few years ago we were advised by my mechanic that the sub frame was corroding/rusting and they advised that should not happen. at that time, i contacted chrysler. they recalled some of the 04-05 vehicles that were manufactured during a 6 week window only; my vehicle was manufactured outside of the 6 week window. today we were advised that the car is completely unsafe to drive and i have pictures, the frame is almost completely rusted out. nbc chicago recently investigated the issue (the investigation can be found on google). two individuals with the same issue as me wanted chrysler to admit the unsafe problem and that they had knowledge of it prior to purchasing the vehicles. before nbc investigated, chrysler refused to fix the cars. after the program ran, chrysler paid two the two individuals featured on the show to have their sub frames replaced. the other 300+ people that have requested chrysler fix the problem remain without recourse. while 300+ are aware of the problem, there are many thousands of people that are unaware of the dangerous problem. i am herein requesting help in getting chrysler to recall the vehicle to address the dangerous safety problem. thank you for your help. *tr

While getting an oil change my mechanic pointed out that i have a five to six inch long by about 1 inch wide rust through gash in the engine cradle. he says this can be a serious problem where it is possible that the engine could fall through the frame while driving. *js

I went to get an oil change and was told by the mechanic that the frame that holds the engine was rusted out and he took pictures and showed me. he said the engine could fall out at ny given time. i took pictures and it looks like an old car from the under carriage. the rust is horrible and i was not aware until now. i'm scared to drive it. and i will have it towed to a collision shop to see how much it will cost to fix it. *tr

Engine stalls when turning hard left turn. this newly installed engine in my 2004 chrysler pacifica, was previous 2 weeks, when incident happened. the old engine went out, 9 days after i purchased the vehicle, with about 160,000 miles on it. *tr

Sub frame (k frame) rust. brought car to dealer where purchased and maintained for regular scheduled service. we were advise by service person that the k-member had rust holes and was unsafe to drive. he had a quote of $7000 to replace with new sub frame. i found a service bulletin and brought it to the dealer, i was advised that my vin was not part of the recall. this car was bought new and has had all service at this dealership. *tr

I took my car to my mechanic for required annual state safety inspection, which it failed because the engine cradle was rusted through with holes, and the engine mounting loose. there had been no evidence of this at his previous servicing of the car, which is done regularly. i researched online and found many postings of other pacifica owners with the same issues, and a copy of a letter from chrysler to some original owners regarding an extended warranty for the repairs. many people stated that they could not get chrysler to comply with their requests for reimbursement due to the specific manufacturing time limitations outlined in that warranty (26). i called chrysler and was told by representative [xxx] that my car would be covered, even though my car was not manufactured between those specified dates, and to take my car to a chrysler dealer so that i wouldn't have to wait for reimbursement, and that if they had a problem they could call chrysler. i did so. the dealer called chrysler, and was told that chrysler would not honor the original determination to cover my car. i called chrysler a second time, and was told by [xxx] that a supervisor had decided that [xxx] had been wrong in telling me they would cover my car's repairs, and that this decision was final. i was not permitted to speak with any supervisor, and [xxx] refused to give me her last name. she admitted that my case file (number 24783867) showed that i had been told my car would be covered, and that the call had been recorded. i was then told that the repairs would have to be made at my own expense, for which i have been quoted an approx. amount of $2100.00. chrysler does not intend any recalls for this issue. my car is unsafe to drive, and will not pass state safety inspection, unless the required repairs are made. chrysler should be made to make amends for their unsafe product. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the sub cradle on the vehicle was covered with an excessive amount of rust. the vehicle was not taken to a dealer or a local mechanic. the manufacturer was made aware of the defect. the failure mileage was 85,000. the current mileage was 87,000.

The horn for the car will sound indiscriminately. it will sound at any speed, any time of day, and even when the vehicle isn't running or has a key in the ignition. when the horn sounds, other drivers get distracted or confused by the sound. driving with the horn on is also very distracting. i am uncertain if pulling the fuse for the horn will affect the airbag operation. *js

A frame support (cross member) has a hole big enough to put part of your hand into. this whole also goes right out the back side of the support. this support not only holds up the engine but also gives stability to the front end. risks are loss of life,complete loss of control and or severe engine damage should support fail. *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated while driving 35 mph all of the warning lamps illuminated and the vehicle stalled. the vehicle was inspected by an independent mechanic who stated that the throttle body module was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 126,000.

I have suspicion that my 2004 chrysler pacifica's motor mounts are below expected standards. i monitor my vehicles for complaints and recalls to insure that if i have to have work done on my cars it is for expected wear and tear of any vehicle. it is through this monitoring that i have noticed that i am not the only person to experience what sounds like substandard motor mounts. this has been my 1st vehicle of any kind to require replacement motor mounts.my 2005 pacifica with 200k miles has had to have both motor mounts replaced. it seems that before they were replace they were no longer functioning and the motor was being held in place by 3 other minor mounts. apparently, the backorder is so bad that it could not be guaranteed within 2 months. i had to order them through a 3rd party in order to replace before any major damage was caused. this raises red flags: are these faulty mounts? do they no longer make these mounts for other vehicles? if so, is it due to substandard design? why has there not been an investigation? this is not right. what can i do? read more: http://www.faqs.org/car/chrysler-pacifica-2005/structure/#ixzz2yzeis2hs *tt

Out of no where last night i went over 45mph and my car gave out all control of the steering wheel. it works fine unless i go over 45mph it stalls out. *tr

I am almost verbatim submitting an identical complaint that you received a day after i was shown the exact same problem, after taking my chrysler pacifica in for a routine oil change. this is exactly what i was told too on march 28, 2014. i was told i have a subframe/engine cradle that is severely cracked and corroded on the passenger side of the vehicle and showing wear on the driver side. i was not informed of this serious safety issue with my vehicle. i have submitted an email to chrysler and am waiting their response but understand that customers are most often told there is nothing they can do to assist with the nearly $3000 cost of replacement, because the vehicle was not made in the narrow window of production that they claim was affected and subject to recall. and may i echo the entire last complaint that was submitted that i just read because it's exactly how i feel too. i have read that chrysler also selectively decides who to help with the cost of repairs, regardless of their recall window and warranty, after the customer makes enough noise. if it is not their fault, why are they doing that? the nbc report also indicates that nhtsa sees no pattern with the numerous claims you have received outside of the supposed recall window, like this one, how many people have to be put at grave risk before you see a pattern? you might see a pattern if more people knew they are driving unsafe pacificas, so that they could report it. please reconsider your recall decision, as chrysler's liability is certainly more than a couple months of production. " *tr

Tl - the contact owns a 2004 chrysler pacifica. the contact mentioned that the engine cradle was completely corroded. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 127,000. rk

Engine cradle is rottted car is not safe to drive how does disabled wife get around she has chf heart failure. *tr

Engine cradle is rusted in many spots car is unsafe to use. *tr

In january, the suspension on our 2004 chrysler pacifica (purchased 08/2003), seemed to have issues. a web search to investigate, led me to a much more serious issue that effects '04 and '05 pacificas. i had our mechanic inspect the frame and sure enough, we were one of the many affected. our mechanic told us the car was no longer safe to drive, and that the compromised frame caused the front right wheel to shift inwards. we were quoted between 4,000 and 5,000 dollars for our repairs. the car now sits in the garage as we hope for a resolution. after in depth research, i uncovered thousands of complaints related to the issue, two nbc news segments, and a petition. i also discover that a few years back, chrysler extended the warranty for vehicles produced between february and march of 2004. however, since our vehicle did not fall under this provision, we were never informed that we may have been effected. i contacted chrysler and opened a case. i was instructed to write an email to the case manager that contained all of the information which i uncovered online (as if they didn't already know the issue existed). this proved to be a waste of time, as we were declined any assistance because our vehicle did not fall within the extend warranty. we have been the only owners of our vehicle, which has 68,000 miles, has been garage kept, and has been driven only by my 85 year old grandparents. apparently, chrysler has made a business decision not to address this wide spread issue. there are thousands of owners driving unsafe vehicles, many of which are completely unaware that this issue exists. us, as well as all other parties effected are due appropriate recourse, but i fear that we will have to cut ties with our vehicle before there is a resolution. *tr

During an inspection my mechanic informed me that the engine cradle is rusted thru. the cradle is so rusted that he is afraid that the engine will fall out of the car. i have always been a chrysler guy but this is bad! *tr

Was driving down highway at 55mph, with my niece in the car with me when the car started to pull to drivers side the pulled to passenger side. i slowed the vehicle down to under 40 it was still trying swerve and pull. scared me and my niece. has been clunking since about six months after i bought the vehicle in 2008.. spent over a grand on new tie rods, suspensions, when i took it to different dealer for chrysler vehicles where a technician told me to stop wasting my money, they know there is clunk and dont know how to fix it. i emailed and left message for chrysler with no respinse. looks like they know how to fix it but chrysler wont stand behind their product and fix the problem till someone dies and the families of the deceased have to sue the company, seriously! stand behind your product, i dont think i will ever purchase a chrysler vehicle again and will inform all friends and family todo the same. *tr

I have had this car for six years bought it used. i have had the front motor mounts replaced four different times. if i turn sharp they break. the first two times the warranty covered them. i think this is a recall issue and chrysler should be liable for repair charges. i just pray no one gets killed before they investigate the seriousness of this just like toyota. *tr

Have a 2004 chrysler pacifica i've had this truck for two years, i've always had a problem with the gas running out like water. i took my truck to chrysler for them to do a tune up, while there i told them about the problem. when i got back to pick upmy truck they told me that both of my fuel pumps were bad. it seems like they know what's wrong with these trucks and they just decided to tell everyone their fuel pumps are bad. anyway, i had the fuel pumps changed and the problem got worse. now if i put $10 in it the gauge will read 1/2 tank. if i fill it up once it gets to 1/2 tank it'll just drop to the e. once it reads e it cuts off. there could be a full tank of gas but it will still read e. i took it back to chrysler so many times they couldn't find anything wrong. the last time i went back up there, they said i need to replacethe whole tank. i know for a fact that replacing the tank won't fix it. to add to that, while i'm pumping gas the gas foams or it kicks back. i refuse to keep paying my money for them to keep playing the guessing game. if my truck shuts down completely or cause an accident i'm suing chrysler and everyone else!!! chrysler needs to fix the issue, there is a defect. i even called headquarters and they're saying they can't help because the truck is so many years old, and because of the mileage. thing is they knew what was wrong with these trucks. chrysler needs to fix this issue! !!!!! *tr

On march 29, 2014, my 2004 chrysler pacifica, purchased in august 2003, was inspected and diagnosed, by the dealership where it was purchased, to have a subframe/engine cradle that is "rotting" or in other words, severely cracked and corroded. i was not informed of this serious safety issue with my vehicle by chrysler. i was informed by a recent investigative story on the local chicago nbc station, followed by internet research of the issue. i called the customer service number given to me for chrysler and was told that there is nothing they can do to assist with the $2600 cost of replacement, because the vehicle was not made in the narrow window of production that they claim was affected and subject to recall. chrysler told me the warranty they offered, related to the recall, was expired for my vehicle anyway. i never received any notification of the problem or that warranty, because they were keeping this problem a secret to most of their affected customers. i have read that chrysler also apparently selectively decides who to help with the cost of repairs, regardless of their recall window and warranty, after the customer makes enough noise. if it is not their fault, why are they doing that? isn't this the same type of behavior that toyota and chevrolet have exhibited? the nbc report also indicates that nhtsa sees no pattern with the numerous claims you have received outside of the supposed recall window, like this one, how many people have to be put at grave risk before you see a pattern? you might see a pattern if more people knew they are driving unsafe pacificas, so that they could report it. sorry if i am being a bit pointed here, but the i don't understand how chrysler and nhtsa can ignore this issue. please reconsider your recall decision, as chrysler's liability is certainly more than a couple months of production. *tr

Discovered engine support has a rust through hole approx. 1 3/4 x 3/4. also showing other areas of rust damage. this auto is low mileage & garage kept. have photos with tape measure if desired. *tr

On thursday, january 30th, my 2004 chrysler pacifica was taken to jack williams tire and auto service center in camp hill, pa because of a drivability vibration and/or shake. the mechanic called and said, you were lucky to get the vehicle here in one piece; the engine cradle is so badly corroded that you are lucky that the engine did not drop out of the vehicle. he would not release the vehicle until the engine cradle was replaced because of this severe safety issue. on saturday, february 1, 2014, i did some research only to find that this is not news to the chrysler group llc . . . . in a letter dated november 9, 2010, chrysler group llc states this is an issue with some vehicles, especially those driven in areas of high salt usage on roadways. the letter informs owners that the warranty period for the front engine cradle (of chrysler pacifica model years 2004 thru 2005) has been extended to 10 years or 150,000 miles whichever occurs first. i did email chrysler group llc customer assistance about my situation and my request for reimbursement and the response i received was: the vehicle has exceeded the time and/or mileage limitations of the warranty. since my vehicle is 2004 and under 150,000 miles i sent a letter to them asking them to please review their decision and in a letter dated 2/21/2014 i received a letter with one sentence stating "after thoroughly reviewing your request and our files on this matter, we respectfully concur with our previous decision." this is an extreme safety issue. the mechanic said that our engine could have dropped out while we were driving and i have 3 children - - i would hate to even think about what would or could have happened if that would have happened! *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would not accelerate and the brake pedal became jammed. the contact applied excessive force to the accelerator pedal before it became dislodged. additionally, the contact was unable to adjust the front driver’s seat. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000. *tr

Was warned that entire frame us rotted to a point where it will be unsafe to drive within the next few months. i have an 04 pacifica with 165,000 miles on it to date. i was warned about 5k miles ago but he wasn't as concerned now that they see how fast it is weakening. sad... i was so happy with my car for the past 10 years... *tr

Engine cradle is rusted to the point it will not support the engine. *tr

Vehicle purchased from dealer on 1-13-05 with 16,312 miles - with carfax history report. as of 2-11-14 it has 48,550. also purchased the maxi care service contract - intended on keeping this car for over 100,000 miles. it has been garage kept and babied. noticed a little bubbled paint about a year ago - now my repair shop suggested that i try to get rid of it before it gets any worse. there is absolutely no other damage to the vehicle inside or out. looks brand new except for the rust described above .considering what i have read online i would be afraid to even sell this vehicle to another person in fear of a fatal accident. is chrysler going to do anything about this issue. i have to go out and buy another vehicle 50,000 miles prematurely. why should i have to loose all this money?????? *tr

Tl-the contact owns a 2004 chrysler pacific. the contact stated that the engine cradle was corroded and the engine had become partially detached from the engine cradle. the vehicle was taken to an independent mechanic, who diagnosed that the engine cradle was severe corroded and would need replacing. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 105,000. kmj

My chrysler pacifica"s engine cradle has extensively corroded with rust and has become a danger to drive .this was a national problem reported on chicago television nbc channel 5. chrysler claims that they are investigating..i would appreciate if someone from your organization can look at this cradle and the danger my family has been put in. chrysler also claims that my car was built prior to the problem metal on 2004/2005 . need for someone to inspect thank you *tr

I have a major corrosion problem on the right side of the engine cradle. i complained of a noise coming from that side and asked my mechanic to take a look as he was fixing a tire. what he found was startling to say the least. i'm in fear of my life and possibly others, if this engine were to break through the rest of the corrosion. he warned me not to drive it and to get another car. i called chrysler today february 24th to find out what my options were and was told i'm out of warranty and to go to the local chrysler dealer for assistance.tomorrow i will go there and find out what could be done. the feeling i'm getting is the cost will be in the thousands. money i don't have. i search the web for information and found that many others have the same problem yet chrysler won't issue a recall. some owners were informed and some chrysler shared the expense. if chrysler wanted to protect the public i would think chrysler should issue a recall. people's lives are at risk. *tr

My certified mechanic has informed me and shown me that my engine cradle also know as the sub-frame has severe corrosion and is very dangerous! at anytime the frame may completely snap causing the engine to collapse and or lose complete control of vehicle if an incident occurs while driving. i have researched this issue and found that this is a very common problem for my vehicle model and year. sources: http://www.nbcchicago.com/investigations/minivan-owners-want-chrysler-to-concede-rust-problems-241535881.html http://www.pacificaworld.com/forum/index.php?topic=2506.0 http://www.change.org/petitions/chrysler-recall-all-pacificas-for-engine-cradle-corrosion-2 http://www.consumeraffairs.com/automotive/chrysler_pacifica.html http://forums.edmunds.com/discussion/comment/4117762. *tr

We had our 2004 chrysler pacifica looked over by a mechanic around march of 2012 because our teenage daughter got her drivers permit. we wanted to make sure that the car was safe for her to drive. he looked over the car and told us that we should start thinking about replacing the engine cradle. he said that engine cradles in the chrysler pacifica were known for corrosion. we continued to due our normal maintenance on the car and as of today we are not able to drive the car until we get the engine cradle fixed. the car is not safe to drive and it only has 107,000 miles. this is very expensive to fix. i did research online and discovered that chrysler group llc pacifica's front engine cradles warranty has been extended to 10 years or 150,000 miles, whichever occurs first in 2004 - 2005 model years. i called chrysler customer service and read them off my vin # and they said it was not covered. i asked why and was told recalls are based off of vin # not what was printed in the letter. i asked to speak to a supervisor and they would not give connect me to one but would have one call me back. i called back and filed a complaint with chrysler customer service on 2/19/14. we work very hard for our money and to have chrysler not cover our car is upsetting. this is a safety issue and i it is being ignored. *tr

I took my car to a mechanic for an oil change and i was shocked by what i've seen. the engine cradle is rusted out and it also has cracks on it. it is a real life-threatening situation where the structure can fall out at any moment. i could imagine myself driving on the highway and be involved in a car accident because this car manufacturer builds cars like this. i'm shocked. i have a son that we drive in this car and now i prefer to have it parked than put my son's life in danger. i've never seen such corrosion and it is definitely a problem chrysler needs to address to all cars. it seems a lot of people are having the same issue even in florida so don't tell me that it's a normal situation due to salt on the road. *tr

I was having my vehicle inspected and was informed that my engine cradle was rusting. i pursued this problem on line and found out that this is a recognized problem with 2004 pacifica's and that chrysler has offered an extended warranty due to manufactures defect. however there is only a one month period (in-service date) that applies to the warranty. it is apparent that this is a common safety problem that could result in serious injury and chrysler not only made no attempt to contact buyers, but also fails to accept responsibility for the manufactures defect. *tr

Extensive rust formation on all suspension components and in particular the engine cradle. on the engine cradle, rust is most prominent on the weld seams and the lower portions where moisture probably is pooling on the inside and penetrating what must be unusually porous and/or untreated metal. i am the original owner and i noticed a rust color on the various suspension parts early in the ownership. i mentioned this coloration to the dealer and they explained it as a clay compound spray that is applied at the factory to protect undercarriage from corrosion during shipping. at the time, i accepted this explanation at face value but in hindsight it probably was premature rust. i can't find any information on the internet that suggests spraying clay is actually a real practice. furthermore, the car was manufactured in canada. not much rust concerns between canada and the us. somewhat plausible if shipping overseas. unless someone informs me otherwise on this clay spraying , i think i was duped. at first this rust was just an annoying cosmetic blemish but it has progressed to the point where i am concerned about safety. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic, who discovered that the engine cradle was corroded. the contact notified the manufacturer of the defect but no solution was offered. the vehicle was not repaired. the failure mileage was 113,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the sub-frame was completely corroded. the vehicle was taken to an independent mechanic, who verified the failure and stated that it needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 130,000.

Engine cradle is rotted. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that an independent mechanic discovered the engine cradle was rusted and corroded. the contact notified the dealer of the defect but the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 133,000 and the current mileage was 141,000.

Engine cradle is rusting out from inside frame out,popping large holes in the frame. had to replace.chrysler won't help at all with parts or cost. *tr

Chrysler service bulletin: 13-001-10 service bulletin no.: wb-d-10-34 nhtsa id number: 10045080 motor cradle has rusted out structurally unsafe, will not pass inspection may cause a severe dangerous accident. chrysler has extended the warranty on 2004 chrysler pacificas that were produced february 2004 - march 2004. my car was manufactured in may 2004. i have the same symptoms the cars produced only 30 days prior! my repair needs to be covered. *tr

The subframe is rusted out and the auto had only 148500 miles before we were informed by my repair man i called chrysler and they told me that it is not covered but some pacificas are covered which doesn't make sense the subframe caused the engine mounts to fall out and i am lucky my 10 year old daughter and wife didn't get hurt, after checking the problem out online i found out that many owners have the same problem. *tr

On january 28, 2013 i had my vehicle checked for warranty repairs. at that time i was advised that the front and rear engine mounts were bad along with struts. also at that time i was called back to the service area by mechanic. he proceeded to show me that the engine cradle was rusting out and showed me various places where it had in fact rusted through. i was told that this is a major safety concern. i was given a quote of $1612.05 to repair this. due to limited finances i have only been able to have the warranty work repaired. at the time i believed this to be an isolated incident. i have researched several other problems with this vehicle and have realized that this is not an isolated incident. i contacted chrysler about an extended warranty for this problem and was informed that the warranty only covered those built between february and march of 2004. my vehicle has a build date of january 22, 2004. i believe this should be looked into more closely at all those built in 2004. *tr

Bought this vehicle used, 11 months ago and have had it serviced regularly. recently it started hesitating and shutting off at random, usually at lower speeds, but recently at higher speeds too, mechanic could find nothing. had to have it towed to local garage after extreme cold snap because it wouldn't start. it had been flooded. had oil changed and plugs changed, and mechanic found the engine cradle corrosion, as many other have reported. just a matter of time before it is unsafe to drive, and the hesitating continues. i have contacted chrysler 3 times on this, and they continue to tell me that my car is way over the mileage and not within the extended warranty time frame. it is obviously a design flaw, and the parts made with inferior materials. please issue a recall to include all pacificas and make chrysler take responsibility for this. *tr

The engine cradle cross member of my vehicle has rotted to the point that the car is unsafe to drive. there is a service note for a small window of pacificas included on a warranty for the same problem, but only for the cars built within a certain date. chrysler is aware of the problem, but will do nothing to correct it. the cradle incorporates the engine mounts, lower control arms, and steering. if it is not replaced, and breaks while driving, there will be a complete loss of control of the vehicle. i know that my vehicle is not the only one with such a serious issue. *tr

The engine cradle cross member of my vehicle is rotting to the point that i can no longer have the car safety inspected in pa. there is a service note for a small window of pacificas included on a warranty for the same problem, but only for the cars built within a certain date. chrysler is aware of the problem, but will do nothing to correct it. the cradle incorporates the engine mounts, lower control arms, and steering. if it is not replaced, and brakes while driving, there will be a complete loss of control of the vehicle. i know that my vehicle is not the only one with such a serious issue. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that an independent mechanic discovered the engine cradle was rusted and corroded. the contact notified the dealer of the defect but the vehicle was not repaired. the contact notified the manufacturer of the defect but no solution was offered. the failure mileage was 124,000.

My 2004 chrylser pacifica was purchased new in aug 2003. i brought the car in for an oil change at dealership. dealer contacts me to have me see the car while on a lift so that i may view the extensive rot of the engine cradle. the underside of the vehicle is totally fine as far as rust except the cradle that is full of holes. cost to fix $2400. contacted representative at chrysler - two representatives stated that although there was a bulletin sent out to extend warranties on some 2003 and 2004 pacificas, mine is not one of those included and since it was an extension of warranty up to 10 years, it would not be considered under that extension anyway. clearly this is a defective part. chrysler knows this as evidenced by the extension to fix these in the first place. a clear safety concern as the engine is not secured. this should be a recall! *tr

On a service date i was notified that my engine cradle frame had deteriorated so bad that failure from the frame was imminent. the mechanic stated that rust was unusual for such a early model vehicle. i contacted chrysler after doing some research that there is an active recall on 2004-05 chrysler pacifica for engine cradle failure. i went to my nearest chrysler dealer and was told my car vin number didn't show any recalls. i later contacted chrysler's headquarters and was told that my vehicle didn't match the criteria because it was manufactured in march of 2003. i stated but i purchased a 2004 and my title states 2004. they simply have a problem with these engine cradles and found a way not to repair mine. *tr

Bought 4 michelin latitude tour hp tires in oct 2011 for our 2004 chrysler pacifica awd. the car came with michelin tires without any problems. so we wanted the same type tire for replacements. tire id # b9h2xkwx1910-----1 tire dot # b9h2xkwx1911-----2 tires # b9h2wkwx2211----1 tire size 235/65zr17 part # 33809 55,000 mile warranty tires were rotated every 3,000 miles after the july 2013 tire rotation the tires began a woop woop sound at all speeds. sound very noticeable. tires again rotated and rebalanced(with no change) 2 months later and they still have this sound. have had the car back to the tire dealer several times for more rotations and balancing( no change needed) with out any resolution to the problem. tires are still on the car with only11,000 miles on the tires since purchase. *tr

I am the original owner of this 2004 pacifica. the front engine cradle is corroded severely with the welded seam having areas of separation as well as rust through holes in several areas. chrysler had a recall for a narrow band of vehicles manufactured between feb. 23, 2004 and march 31,2004. my vehicle was manufactured jan. 12, 2004 before the window of the recall. failure of the cradle could result in the engine dropping from the car causing a severe safety issue. it appears chrysler responded with a token recall that does not encompass all vehicles effected. i have made three attempts to have chrysler correct this problem, or offer some partial compensation with no success. i view this as a severe safety risk where chrysler has a known problem that they are failing to address adequately.

I noticed some difficulty with steering. i purchased and used some power steering fluid. this did not make a difference. i was driving on my own street when the steering completely stopped working. i was able to get the car into my yard. when i had the car looked at i was informed that the cradle that holds the engine was completely rusted and the engine is falling and that is what damaged the steering. i have been informed that this will cost more than 3000 to repair. *tr

I purchased a pre owned 2004 chrysler pacifica on november 23, 2013. on december 5, 2013 i started up my car and before i could pull off my gas handle started going up and down really fast, the gas pump symbol was blinking on and off and it was chimming as well. i had a half a tank of gas. i sat there and counted a total of 3-4 times of this handle going up and down. it also did it on december 4, 2013 when i started up car, i had well over a half a tank of gas. i have a one year warranty so i googled this and read stories of alot of people having this issue and saw a link to this site to file a complaint. i am wondering is it the sending unit, module or tanks..well that is what i have been reading. i hate to have to take it in and have the problem not solved on stranded somewhere with my children.

Car will start ok most of the time. seems like when i drive across town and shut it off though, it will not start back up. only clicks at the relay. i've had this car towed 3 times for leaving me stranded. i have found sometimes if i wait 30 minutes and try again it will sometimes start. this car has been a nightmare. i do not recommend a pacifica to anyone, and i will never drive another chrysler or again. *tr

Control arm failure due to severe rust problem with the engine cradle. *tr

Yet another 2004 chrysler pacifica with a sub frame cradle assembly that is completely rusting out. the vehicle has been deemed very dangerous unsafe to drive. i have three kids under seven, so i am glad i was able to find the problem before a life-changing catastrophe. very disappointed in chrysler. given that chrysler has put such narrow parameters on the recall, this car is not within their guidelines of the recall. this will be the last chrysler purchase ever. i had numerous reliability issues with a jeep cherokee and grand cherokee too. my word will spread to avoid chrysler altogether, anytime and every time cartalk comes up in conversation.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that she took the vehicle to the dealer for an oil change when the mechanic informed her that the engine cradle was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 88,008.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the engine cradle and the rocker panel was completely corroded. the contact also mentioned that the engine could fall at anytime and the vehicle could not be driven. the vehicle was taken to an independent mechanic, who stated that the entire engine cradle and the rocker panel on both the driver and passenger's sides would need to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 114,200.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while at an independent mechanic for unrelated repairs, he was informed that the engine cradle was corroded. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 88,000.

2004 chrysler pacifica engine cradle rusted out unsafe to drive.

Dealer discovered rusted front sub frame while performing inspection. there is very little other corrosion in that area of the vehicle, so it may be a design flaw. i have seen similar complaints on automotive forums.

On saturday 11/2/2013 i took my 2004 chrysler pacifica in for an oil change, i was asked by the manager to come down into the oil change bay to look at the passenger side frame of my vehicle. he showed me where the frame was rusted and rotten through, he said the top of the frame looked ok from what he could see; however, the frame could buckle at any time, a huge safety concern. i asked about the driver€™s side, he showed it to me and said it was fine, solid and very minimal rust. being concerned i began doing research and found out there are multiple instances listed and reported to nhtsa and chrysler. i called a local dealership and they verified issues with the cradle rusting out and becoming unsafe and chrysler did extend the warranty to 10 years 150k miles for certain build dates between march 04 and april 04, really! my vehicle build date was 10/03 and obviously should have been involved. i was told there was nothing they could do and it would cost me minimum 2500 dollars to repair. i also called chrysler and they verified only certain vehicles were involved in this extended warranty program. this is very concerning as there are multiple instances posted out here and chrysler will not take ownership of their issues. i only hope the nhtsa can help resolve these issues for the consumers who have purchased these vehicles and chrysler now turns their back to all of us. please help us before innocent people who may not even know about this may be hurt or worse.. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that when the fuel tank was past being half full, the low fuel warning light would illuminate. in addition, the contact was unable to refuel the fuel tank to capacity and the fuel pump would click when refueling as if the fuel tank was full. the contact was only able to add a maximum of seven gallons of gasoline to the vehicle. the vehicle was neither diagnosed nor repaired. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 118,000.

The computer that controls everything including the headlights failed causing all my headlights to go out and blow during night time driving, resulting in a crash.!!!!! this is just as bad as a cars brakes totally failing and should be a recall on these ecu/ecm computers on chryslers immediately as the dealer wants to charge $1000 to fix!!! i see hundreds of people reporting the same problem and there are law suits also from this failure! *tr

While having my vehicle checked for a power steering leak at an independent mechanic, i received call from mechanic that if there was any way possible that i can come down to the service station because the problem was bigger than the leak. once there he showed me the serious rust through on sub frame rails and engine cradle with noticeable cracks going upward on sub frame. he stated that the cause to my power steering leak is due to this sub frame being in the condition it is and it's vibration. he suggested that i contact chrysler for a recall because he knows of the same problem on honda's & toyota's that were already recalled. after reading the forums and searching for a recall there is an extended warranty but unfortunately i fall under the state of nj were this state is not eligible for the extended warranty. this is outrageous and a safety recall should be issued right away. with so many complaints i will move forward and start a class action law suit for not issuing a full scale recall to all 2004 pacifica owners in every state. they clearly recognize the danger in their faulty design and manufacturing yet still refuse to issue a safety recall by only providing an extended warranty to some pacifica owners. this is a serious danger to my family and a fatality waiting to happen. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 30 mph, she noticed a grinding noise. the vehicle was taken to the dealer for diagnosis where the technician was unable to diagnose the failure. the vehicle was later taken for state inspection where the contact was informed that there was corrosion and holes throughout the sub frame. the manufacturer was made aware of the failure and stated that because the contact did not reside in one of the states listed in their extended warranty, they could provide no assistance. the vehicle was not repaired. the approximate failure mileage was 67,000.

I took my wife's car in because there was some shaking in the suspension...the mechanic showed me the holes in the engine cradle and where the cradle was rusting through. *tr

I have almost been in four accidents in the past week and a half due to my 2004 chrysler pacifica stalling in the middle of intersections and roads without warning. as i accelerate the car starts to hesitate, sputter and then just dies out. the last time it did this in the middle of a busy road with cars going by at 50mph, i had two good samaritans and two police officers that were nearby help me to safety where i had to have the vehicle towed back to my home where it sits today. the first time it happened the check engine light came on, it said bad crankshaft sensor, so i replaced it. the second time it happened it said bad camshaft, so i replaced it. the third time it happened it said bad camshaft sensor again, so i replaced thinking i bought a defective one. this did not work either as the car ended up stalling for good two days ago. i know there have been recalls in the past for this exact stalling condition of the engine, but chrysler says my car did not show up as one of the recalled ones. i find this very concerning that this dangerous condition would not be covered by chrysler when they know it has been an issue on thousands of other similar pacificas. *tr

I took the vehicle to good year for inspection and was informed that the engine cradle was rusted through and it was unsafe to drive. *tr

My garage told me that the engine cradle or sub frame has a substantial hole from rusting out. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while traveling various speeds, the headlights suddenly failed. the vehicle was taken to the dealer where it was found that the headlight wiring harness had failed. the vehicle was being repaired. the manufacturer was not contacted about the failure. the failure mileage was 100,695. the vin was unavailable.

Went to go get an alignment mechanic told me the frame is rusted that i need to get it fixed before engine falls out very bad news to hear and they want $2000 to fix i go online to research and there's thousands of complaints chrysler has unsafe cars on the road and no recalls the mechanic told me to complain and they should cover it but they refuse to help now what am i suppose to do. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that upon inspection, the entire sub frame was found to be corroded. the vehicle was taken to a independent mechanic which stated that the sub frame had to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 119,000. the current mileage was 120,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having the oil changed, the contact noticed the sub frame cradle was rusted on both sides. the vehicle was taken to an independent mechanic but the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 108,000. updated 12/23/13*lj

My 2004 chrysler pacifia has had many issues but the one that i am most concerned about is the rusted, corrosion of the engine cradle, sub frame. it is so rusted that i was told my engine may fall out. went to several junk yards to find part and all the ones i looked at have the same thing wrong with them. they are rusted out and cant be used. something wrong here. please recall these. *js

Our car suffered from a severely rusted front sub frame (engine cradle) that required replacement. we had the sub frame replaced, chrysler refused to help or compensate in any way. *tr

During engine warning light inspection at herb chambers chrysler in millbury ma the technician found the front engine cradle should be replaced due to rot. chrysler was contacted to find out if the extended warranty for 10 years/150,000 on the engine cradle applied to this vehicle and found that it was not. *tr

After replacing a both motor mounts in july of 2012. they broke again in november 2012!! this time it was so bad that when i turned the corner the engine died and would not start back up. eventually after trying to turn it over so many time the battery died. we had to have it towed to the shop after the holidays to find out how much it would cost to fix ($1200) and exactly what the issue was. the tech informed me that besides the mounts being broke, when i turned the corner the engine lifted and cut thru all of the wires leading to the failure of the car's power control module. this resulted in a loss of speedometer, other electrical functions, and the loss of three ignition coils. i just want to know why they keep making "rubber" engine mounts if the damn things are useless in the first place? there has to be a reason all these cars are having the same issue and if i had known about this before i financed this "pos", i would never have put my childrens lives in danger.!! i had the car fixed and everything was going fine until last night, once again! i was driving on the highway and some stupid person slammed on her brakes in front of me so i hit mine and when i did my car lunged forward and i heard the god awful "pop" sound again!!! now i am back to square one and within a years time this car will have had 3 sets of motor mounts put on it. someone please tell me there is not a defect somewhere, because whoever handles these issues at daimler/chrysler needs to drive one of these cars for themselves and see what we have been dealing with for so long. also, another issue is the check engine light and it has to do with a very small leak inside the gas tank. i have been told this is a recall, but have not been able to get anyone to fix it. i just want some answers, more so for my kids sake so i can try and get it fixed completely or a new car so they are out of harms way.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while parked, the engine cradle became detached from the vehicle due to corrosion. the manufacturer was made aware of the failure and stated that there was a manufacturer's recall but the contact's vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 140,000. *tr

The front wheel studs are breaking off the vehicle and this is the second time this has happened in the last 3 months both time there has been brand new studs and bolts put on. it has caused the wheel to fall off the vehicle and cause other damages to the fender. *js

Sunroof shattered while driving. not caused by any projectile. seems to have happened spontaneously. *js

Sub frame rusted out

These vehicles have a bald problem with the tires going bald way too soon and that is a safety hazard they shouldn't have to be replaced every 10,000 miles i always got new tires at 45,000 to 60,000 but now i cant wait that long. i've seen many of other complaints about this not just me. i did plenty of research before i filed a complaint about this.. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while starting the vehicle, the air bag warning light illuminated. the vehicle was not taken to a dealer for a diagnostic. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 90,000 and the current mileage was 97,000....updated 10-21-13 *bf the consumer stated the battery went dead. when the battery was replaced, the air bag light illuminated.

October 31, 2012; the chrysler dealer service department noted the owner that the engine subframe (engine cradle) had rusted through and advised the owner that this could cause a serious damage to the vehicle and possible injury or death due to loss of vehicle control. the vehicle was purchased new at this dealership, registered, serviced, and driven in the chrysler designated "salt belt" state of ohio for its entire service life (still in service, still in ohio, still owned by the original owner). apparently there was a chrysler customer satisfaction campaign letter in nov. 2010 that went out to vehicle owners in this area for this year-model vehicle, regarding this potential condition. however, this owner was not notified. when this letter was issued, the vehicle would have been inside the 10 year/150,000 mile service window and qualified under the extended chrysler warranty. fortunately, no catastrophic failure occurred before this condition was corrected. the chrysler dealer made an offer to repair the vehicle for $798, which was accepted and the vehicle made roadworthy once again. chrysler should reimburse the owner for the repair charges since no notification was ever received by the owner regarding the warranty extension, the risk if not repaired, or the procedures necessary to mitigate the defect. *tr

2004 pacifica has a clicking noise and had it checked out and it is the cradle assembly& rear engine mount is bad. it is rusted and cracked. also has alot of suspension issues. engine getting ready to fall out. *tr

The engine cradle or subframe has rusted through on the right side. i was told the condition the subframe is in my vehicle is unsafe to drive. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that upon inspection, it was found that the engine cradle was rusted and prevented the vehicle from being aligned properly. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 107,748.

Adding to previous complaint. i find there is an internal recall granted to only a few. i am over the mileage due to mechanic's failure to diagnose the problem. took for a second opinion, was told that the car is unsafe and that the corrosion was obviously there for some time. car is dangerous that engine can fall out at anytime. did call chrysler and they made no mention of recall letter or bulletins released on this problem. basically said sol that there is no recall. there are how many pacificas on the roads with drivers unaware that their vehicle is a death trap to themselves and others on the roads. there should be a recall issued immediately. *tr

I was having pacifica serviced at goodyear store in newport, ky prior to driving to florida. mechanic called me to service area to see serious rust through on front frame rails and engine cradle. he said "do not drive the car to florida. the engine could drop if frame breaks". i immediately went to wyler chrysler and had the rusted frame replaced. i later found that chrysler had extended their warranty to specifically cover this problem. i did file a claim with chrysler and they did reimburse me 80% of the repair cost. i am now seeing, on edmunds.com chat site that there are many more owners having this same rust out problems with their pacificas. a rusted frame breaking at highway speeds could be disastrous. *tr

My 2004 pacifica with a rusted through engine cradle. there is a service memo, csc-10045080-7364, pertaining to an extended warranty for this part. chrysler tells me that it doesn't apply in my case since the build date of my vehicle precedes the build dates covered by the extended warranty. i only have 85,000 miles on the car and the subframe is rusted through. it seems to me that extending the extended warranty build date range is called for. certainly the frame of an automobile should last more than 87,000 miles. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated while decreasing speed there was a loud banging sound in the vehicle and the check engine warning light illuminated. the vehicle was taken to a private mechanic who stated the motor mounts needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired but the failure recurred. the approximate failure mileage was 35,000. the current mileage was 125,000. the vin was not available. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that upon inspection, it was found that the front engine cradle was corroded. the vehicle was taken to a private mechanic where the failure was confirmed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 154,000.

The chassis is starting to rot out. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 35 mph, the vehicle stalled without warning. the contact took the vehicle to a mechanic for a diagnostic test. the mechanic could not determine any defect codes from the diagnostic test. the contact referenced nhtsa campaign i.d. number: 04v113000 (power train) and called the manufacturer. the manufacturer stated that the vin was not included in the recall campaign. the failure mileage was 130,000.

Chrysler is very well aware the front engine cradle in the 2004-2005 pacifica's are bad and are unwilling to fix mine. they are stating it is only vehicle's made after 2/23/2004 and between 3/31/2004 and mine was made 10/9/2003. there are many complaints for this specific issue. my front engine cradle is rusting and i feel that because it is at the fault of chrysler they should fix this problem. i am also placing a call with the attorney general. this is a safety issue that chrysler needs to fix for all those individuals that have these vehicles. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that she took her vehicle to a mechanic for a tune up and she was advised that the engines sub frame corroded. the vehicle was taken to the dealer for inspection and confirmed that there were no related recalls. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 127,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 65 mph, smoke emerged from the hood and the vehicle engine caught on fire. the contact was able to exit the vehicle without injury. the fire was called to extinguish the fire and a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000. *tr

Dealer service department claimed that the subframe is rotting and needs replacement (@$1890 + tax). this problem has been reported by consumers numerous times. chrysler will cover the costs for some cars -- those built in windsor, ontario from 2/23/2004 through 3/31/2004, but my vehicle was built in windsor on 6/2/2003 and so is not covered. *tr

Four months after replacing a rear motor mount. it failed again. this time it cause the other two motor mounts to fail which melted wires leading to the failure of the car's power control module. this resulted in a loss of speedometer, other electrical functions, and the loss of three ignition coils. it was brought to a dealer who fixed the pcm, and later discovered that all motor mounts need replacing. he had no explanation why a motor mount would have failed four months after they were inspected to be safe, and when one was brand new. the cost requested by the dealer for repair totals more than $2,500. *tr

I bought this 2004 pacifica from a dealer about a month ago. took it to the shop to get my shocks looked at and they told me they wouldn't do any work on it because the sub frame was rotted so badly they advised me not to drive or put any money into the vehicle because it is a safety issue. also there is clicking coming from the steering wheel when you turn left or right. and also a week after i purchased the vehicle the blower motor resister is bad. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having the vehicle service for routine maintenance, the mechanic advised that the front engine cradle was rusted. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 114,000. *tr

Being in the diesel /automotive field for more than 25 years i was shocked to see that the engine cradle was rotting from the inside out. i do all my own service work on all my vehicles and i have never seen the sub-frame on any vehicle corrode the way this vehicle had. large rusted out holes in the cross members and sub-frame. like everyone else with this issue, i did a bunch of research both on the internet and talking with the dealer and found out that chrysler did issue a tsb on this problem. the tsb only covers vehicles in the north region and only in salt laden states. but what really burns me is the build dates chrysler only will cover. chrysler will only cover vehicles built from approximately february to march 2004, and if your car is outside that window, too bad. in my opinion my car is unsafe to drive, so now i have a car that decorates my driveway. chrysler will not cover anything because of when my car was built as compared to the build window. this is an issue that chrysler has known about for a while and should stand behind their product. i feel chrysler is giving their customers the shaft with a very serious issue. why do people have to die or get seriously inured before oem's actually take care of a serious issue like this. *tr

When i got my wheels fixed i was looking on the my car and me and the mechanic noticed that the subframe was rusty he told me that it was unsafe to drive my car cause my engine can fall out any minutes. when i was doing some research i discovered dad is his own common problem with chrysler pacificas. to my knowledge this should not happen with a car from 2004 so i'm writing this complaints because i think chrysler is responsible for replacing the subframe. this repairis going to cost me at least a thousand dollars no i don't have that money and i'm paying on the car so please can you tell me what's i can do. girls i know if i'm not the first one who is complaining about this. my email is [xxx] thank you for your time information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I took my pacifica for a front end alignment to get the news that my subframe is rusted through and that the car was unsafe to drive. i then called chrysler to act upon a parts extended warranty that was to cover this issue, come to find out my vin number does not qualify for this warranty, my car was made 3 months before the warranty was issued for this make and model. my question is.... if they know that the subframe is bad on this make and model why doesn't every 04/05 fall under this warranty? there is something wrong with this logic. the subframe is bad and chrysler needs to back up there faulty product. we love this car and hoped to have it around for a long time, but now it is an accident waiting to happen. i"m like most american's these days and cant afford to pay 1200 dollars out of pocket to have this dangerous problem fixed. shame on you chrysler for making an american made product unsafe, you should know better and stand by your product and your consumer by fixing these unsafe vehicles transporting families all over the roads. i hope the next time we post here it will be to say that chrysler stood behind their brand and took care of their customers the way other manufactures would. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic for tire service when he was advised that that the sub frame was rusted. the vehicle was taken to the dealer for inspection and they advised that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 140,000.

The vehicle was being driven when suddenly smoke starts coming from the engine compartment pulled over to check under the hood and flames began coming out closed the hood and the vehicle just burned down to the ground called 911 firefighter came and put out the fire it was all so fast its unreal. *tr

Loud popping noise coming from the front of the vehicle. told by the dealership it is the motor mounts. after researching the internet this seems to be a problem reported by many. extended warranties will not pay for this issue. please let the public know what is going here!! *tr

The power seats both front aren't working and the peddle adj. and the driver seat in back position hard to drive. *tr

When taking the car for an oil change, i learned the engine cradle had rusted through and cracked. after researching the issue, i discovered this is a known issue for this car. i contacted chrysler, who claimed that the car was made 7 days too early to participate in any sort of covered repair. this is ridiculous, as my vehicle clear suffers from the same issue. *tr

We have just found out the sub frame of our 2004 pacifica is severely rusted out. it only has 120,000 miles on it and it only 9 years old! there is no rust whatsoever on the body of the car but underneath is completely corroded. this is a huge safety hazard and from what i read it's not uncommon. chrysler has only issued an extended warranty for the subframe for a 30 day period of production but apparently it's more then just the ones made in that month! chrysler says to keep the receipts in case the have a recall but what gets me is why is there no recall yet!?! this is not normal wear and tear and again it's extremely dangerous. they must of skipped a coat of protectant or something went wrong because it's not coincidence that thousands of other people have the same problem with the 2004 / 2005 year. you purchase a vehicle trusting to put your families live in it and make it from point a to b. but the subframe it the life line of the vehicle and for chrysler to still not issue a recall on this is pretty irresponsible on their part! one of the even scarier things is that others that are not aware of the problem are out there driving their vehicles on the road and could be a hazard for others! *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 60 mph, the driver noticed there was a half of a tank of fuel. shortly thereafter, the fuel gauge rapidly moved to empty and the vehicle stalled. the vehicle was taken to a refueling station where the tank only allowed ten gallons despite having a twenty gallon tank. as he took the vehicle home, the gauge again rapidly moved to the halfway mark and then empty. the vehicle was taken to an independent mechanic for diagnosis who referred him to a dealer. the dealer diagnosed the vehicle with having bad modules and needed a new fuel tank. the vehicle was taken to another dealer who confirmed the diagnosis and also offered to pay for half of the repair. the vehicle had not been repaired. the failure and current mileage was 150,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the temperature gauge warning light illuminated as the vehicle stalled. the vehicle was towed to an independent mechanic for diagnosis and they informed the contact that the engine would need to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the defect. the approximate mileage was 150,000. the vin was unavailable.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the front end made a loud noise when driving at various speeds. the vehicle was taken to a mechanic where the sub frame was found to be severely corroded. the manufacturer advised that the vehicle was not included in the sub frame warranty. the vehicle was not repaired. the failure and current mileage was 139,000. ..updated 05/10/13 *bf updated 05/24/2013 *js

Driving around 40 the vehicle started to shake. i thought maybe a wheel bearing or tie rod was the issue. upon taking it to the shop to get checked i was told that the engine cradle was rusted to the point of almost failing. i am currently having the cradle replaced. had that occurred at a higher speed i hat to think what may have happened. i called chrysler and was told there is a replacement program for vehicles built between feb 23rd and mar31st 2004. because my vehicle was built january 23rd 2004 it was not covered and i received no letter. despite the fact i was driving a vehicle with the same problem in a very dangerous state. there should be a nationwide safety recall. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that whenever he would accelerate, the vehicle would vibrate very hard. the vehicle was taken to the dealer for inspection and they stated that the front engine mount was rusted and needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage was 107,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that whenever he accelerated, the vehicle would vibrated very hard. the vehicle was taken to the dealer for inspection and they stated that the front engine mount had rusted and needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage was 107,000.

My mechanic called to my attention that the sub-frame on my 2004 chrysler pacifica had rusted through and developed cracks adjacent to the rusted area. i was advised that the vehicle was unsafe and that the sub-frame required replacement. the local chrysler dealer was unaware of any recall, but checking the internet i found this condition to have occurred to numerous other pacificas. i contacted chrysler customer service who informed me that an extended warranty had been issued for 2004-2005 chrysler pacifica produced during a specific time period and originally licensed in "snow states". the warranty covers sub-frame replacement up to 10 years and 150,000 miles. unfortunately my vehicle was produced a few months prior to the warranty coverage period. it is quite unlikely that the sub-frame was produced satisfactorily and then it became substandard - especially since the earlier production on my vehicle has rusted through. it is shameful and irresponsible that a company with as much history and engineering capabilities has designed and manufactured a vehicle that becomes unsafe in less than 10 years or 100,000 miles. if they are not accepting liability to replace this inferior part they should at least have the decency to have contacted owners to make them aware that there is a 'potential for the sub-frame to have rusted to a condition that presents a safety hazard.' *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 70 mph, the fuel level gauge dropped from indicating that the vehicle was one half a tank full to empty. the contact was able to continue driving an additional ten miles before the vehicle stalled. the contact added a small amount of fuel to the vehicle and the fuel level gauge displayed the tank as being three-fourths full. the contact was able to restart the vehicle. the vehicle was taken to a dealer for diagnosis where the contact was informed that the fuel tank would need replacing. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileage was 102,000. updated 04/30/13*lj the consumer stated the fuel gauge was almost at a half tank. she then heard the gas low warning chime and when she looked down, the gauge was ready empty. the vehicle shut down and the consumer had to steer the vehicle off to the shoulder with great force and difficulty. the consumer stated the primary pump was replaced in december and the secondary fuel pump was replaced april 6, 2013. the consumer also stated when she pump gas, it had to be done really slow, otherwise, it would fill the pipe and shut the pump down. it would take about 5- 10 minutes just to put 7 gallons of gas in the vehicle. upadted 05/08/13

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the front under carriage of the vehicle was severely rusted. the contact was informed of the failure when he took the vehicle for state inspection and the vehicle failed. the contact spoke with the manufacturer, but was told that they would not cover the repair. the failure mileage was 128,000. *tr updated 5/28/13 *cn updated 06/05/2013 *js

Took car to dealer for routine maintenance. dealer said that the car is unsafe to drive and that the engine subframe was corroded. after an internet search found that this is a known and common problem and that apparently the part was recalled in canada. when i spoke with chrysler, they said that they would not provide any support, and that had i "reported the problem when it started" they would have repaired it under warranty. i have had the car regularly serviced at the dealer. as a consumer i have no way of knowing if the engine subframe is corroded. however, a dealer who is maintaining the car should have been able to do so. in any event, the car is unsafe to drive, i am expected to pay a significant sum, and this problem is pervasive. the dealer told me a similar car came this past week with an identical problem. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle exhibited abnormal noises while driving at various speeds. the vehicle was taken to a local mechanic for inspection. the failure was located at the sub frame, which was corroded and fractured into pieces. the manufacturer advised that the manufacturer's extended warranty repair did not cover the vehicle. the vehicle was not repaired. the failure and current mileage was 130,000

Tl* the contact owns a 2004 chrysler pacifica. the contact stated the while driving 15 mph, the vehicle lunged forward with force. the contact was able to shift into neutral and stop the vehicle. the vehicle was towed to the contact's home where the contact inspected the vehicle and located the failure as the engine motor mount being fractured. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure and current mileage was 142,000.

When i accelerate from a stop (at a red light to green) and "go" before i reach 10mph.. the car suddenly pauses and shakes (as though it's shifting in gear and gets stuck in a low gear) and is not smooth but shakes the whole car. *tr also, on the highway....the car would suddenly go into low gear...and (again, i don't have stick shift) i press the accelerator and i can hear the engine burning.... cause i can't go over 25 mph. so i have to pull over and turn the engine off and turn it back on. another issue is the front bumper has a silver plate at the corners of the front car. i have replaced it 3 times cause it falls off....so annoying!!!!!!!! worse than a wheel rim plate falling off. *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 30 mph, the contact noticed a rattling noise from the front end of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the inner tie rod and sway bar links for the front suspension would have to be replaced. the vehicle was repaired. the approximate failure mileage was 96,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while refueling, the fuel pump would shut off however, the fuel level gauge would read as empty. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and current mileage was 144,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while traveling 65 mph, the fuel gauge suddenly decreased from half full to empty as the vehicle stalled. the vehicle was moved to the shoulder. after refueling, the vehicle was able to be driven to the contact's residence. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 194,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 30 mph, a loud noise emitted from the engine. the contact stated that the failure recurred when applying heavy breaking or hen attempting a turn. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the front and rear motor mounts needed to be replaced. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and the current mileage was 116,000.

I have had tons of mechanical issues with this vehicle and replaced 2 alternators within a couple months of each other, one was replaced about 3 weeks ago. i was driving in a school zone to drop my daughter off and the car just shut down. i have had to replace the starter, battery, alternators (2), and items with the tires and suspension. this car makes loud clinking noises and coming to a stop you can hear a loud knock sound. chrysler needs to be required to fix vehicles instead of saying they can't find anything wrong with them. *tr

Vehicle was took off of the driveway and few seconds later oil from engine came to be spilled off from bottom of engine, vehicle was took to mechanic and it was revised, problem looks to be that oil was coming off the motor from oil filter gasket; though something was wrong with filter gasket, oil filter was replaced with new one and new oil was placed at engine, when motor was started up it was noticed that oil pressure was contained into the oil filter and it causes the new filter to blew out; mechanic was confused at the moment; need to mention that i have took the vehicle to this specialized mechanic shop since 2 years ago and we have never noticed something similar. after spending few hours reviewing the vehicle motor it was noticed that the spring that goes into the oil pressure relief valve was broke. not really know how this spring crack, all oil services have been made to the motor every 3000 miles and vehicle had all services per the maintenance manual. this defective spring causes that vehicle drains all engine oil from filter, luckily it happened close home and to mechanic shop and not at highway, other way i could be ended with a total wreck engine. no warning light when on, it came on until all oil was totally drained from engine. hope this can be addressed to chrysler, i do not want it happen to another person and it causes a major damage to engine. *tr

Tl* the contact owns a 2004 chrysler pacific. the contact stated that the front and side motor mounts needed to be replaced. the contact was told by the dealer that due to wear and tear the motor mounts fractured. the manufacturer was contacted but did not offer any assistance since the motor mounts were not under warranty. the vin was not available. the failure and current mileage was 126,000.

The subframe of the car is rusting terribly. i have been advised that it will become a hazard to drive the car in the future. we were advised to replace the subframe for safety purpose. i researched this online and found that this is a common problem with this year, make and model. i have never encountered this problem before with any other vehicle i have owned. i have always maintained our vehicles and have owned vehicles longer than this. this vehicle has not been subjected to harsh conditions and should not be showing this level of destructive rust. we ask the nhtsa to look into this matter and to issue a recall on this vehicle to have these parts replaced for safety purposes. i believe that chrysler is not altering the public to this very strong potential safety issue which i am afraid will cause harm or potential death if the frame on these vehicles gives out. a quick glance on google and one can readily find that this issue is a very large one indeed. we ask for your help in protecting us. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having a state inspection performed, he was informed that the subframe was severely corroded. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 145,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while the vehicle was being serviced, the technician discovered that the rear motor mount was rusted and advised the contact that the vehicle unsafe to drive. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 88,000.

Sub frame completely rusted apart, resulting in dangerous front end conditions and expensive repair. found similar issues for other pacifica owners through research and believe this is a defective part and should be covered and recalled before someone gets hurt or killed. *tr

I took the car to my mechanic for front end noise. it was determined the front suspension frame was rusted and the car was unsafe to drive. contacted chrysler and was told to take to dealer. took car to doan dodge in greece ny. after several calls chrysler has refused to repair. the cost of the repair is $1600 and it is a known problem. i am told they are quietly repairing some complaints. this car was over $34,000 new and should not be having this problem!! *tr

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that while having regular maintenance performed on the vehicle, the technician advised the contact that the sub frame was completely rusted and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle has not been repaired. the failure and current mileage was approximately 145,000. the vin was unavailable.

The engine and transmission mounts on all chrysler pacifica models are putting the public at risk...the failure rate for these vehicle components is astronomical and repetitive after repairs. the failure of the engine and transmission mounts can cause additional failures that also put the public at risk...this includes: --ground wire fatigue and failure causing a multitude of unexpected electrical problems and vehicle shut down --damage to vehicle wiring harness to the powertrain control module, again causing a myriad of unexpected electrical problems and vehicle shut down --cooling system failure...engine movement causes upper radiator hose to disconnect compromising the cooling system and contributing to environmental contamination when the engine coolant is released. i know that this has been reported previously and it is appalling to realize that no action has been effected by this oversight arm. chrysler needs to be held accountable for their poor design and quality standards and find an effective solution to this issue that has affected every pacifica manufactured. i look forward to your response... *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 10 mph, the transmission hesitated in a jerking motion. the vehicle was taken to an authorized dealer for diagnosis. the egr valve was replaced but the failure continued to occur. there was a recall associated with nhtsa campaign id number 04v113000 (power train:automatic transmission:control module (tcm, pcm) however, the contact's vin was not included in the recall and the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 113,813.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that when the vehicle was placed in drive, there was a loud noise heard as the vehicle stalled. the failure recurred sporadically. in addition, while the contact was driving 45 mph all of the warning lights illuminated as the vehicle stalled. the vehicle was taken to the dealer for diagnosis. the manufacturer was notified who advised the contact that there was a recall for the failure under nhtsa campaign id number: 04v113000 (power train: automatic transmission: control module -tcm, pcm) but his vin was not included. the vin was unavailable. the failure mileage was 128,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. the vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. the mechanic advised that the fuel pump be replaced. the vehicle was repaired for the missing fuel hose and the fuel pump. a few weeks later, the contact noticed that the check engine warning light was illuminated. the vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign id number 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). the failure mileage was unavailable. the current mileage was approximately 84,000. the vin was unavailable.

I purchased this vehicle used with very low mileage. it is in great condition until i started hearing a noise in the front end. i took into the garage to have new tires and brakes put on it. when the mechanic put it on the rack, he said that the frame was rusted through. so, instead of new tires and brakes i now need a new frame. i am just thankful that i was not driving while this happen. i was wondering if this problem as affected other owners also. *tr

The windshield wipers and electrical systems failed during a mild rain. we got the vehicle to a chrysler dealer and contracted for them to put it on the lift. we've learned that the main wiring harnesses on many 2004 pacificas - such as ours - have collected water for years due to their design on the 2004 pacifica, and have completely corroded. this substantially compromised our safety, as we exited the road having lost windshield wipers, all electrical, etc., we attempted to use the horn which also was no longer working. *tr

I took my vehicle in to the shop to get new tires and the mechanic informed me that the frame was rusted in half. he told me that i would have to replace the frame or the vehicle would not be safe to drive. *tr

Tl* the contact owns a 2004 chrysler pacifica. while stopped at a traffic light, the vehicle exhibited an abnormal clunking noise as the accelerator pedal was depressed. the vehicle also jerked forward. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the motor mount would have to be replaced. the vehicle was repaired however, the failure recurred two additional times and the motor mount was replaced three additional times. the approximate failure mileage was 35,000.

My 2004 chrysler pacifica makes a loud popping noise when turning. it doesn't do it all of the time, but if you turn right, then turn left it will pop. if you're driving around a small turn and it pops the vehicle body will shift and you momentarily lose control of the vehicle. *tr

My mechanic has advised that my car has a rusted subframe, parts of which have rusted through. it is due for inspection by the end of the month, and i have been advised that it is rusted bad enough to fail inspection. i need this vehicle, and have taken great care of it. i changed the timing belt last year, and have kept it in a garage. i cannot afford to purchase another vehicle or replace the subframe. this is not normal rusting. my local chrysler dealers, naturally, have told me that the car has too many miles and is no longer under warranty. i have done my research on this. chrysler has been replacing subframes in some pacificas, particularly canada. there is a problem with this model; the metal was not properly coated or something. it is time for chrysler to issue a recall and replace these subframes. when vehicles rust, it should not start in the subframe. i am a single mother; i need this car to drive to work and for family use. my kids and i are not safe in it, and if it can't pass inspection i will be without a vehicle! *tr

Tl* the contact owns 2004 chrysler pacifica. the contact stated that while traveling 15 mph she heard crackling and popping noises coming from the rear end of the vehicle. the contact was able to drive the vehicle home. the vehicle was taken to an independent mechanic where it was confirmed the engine cradle failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 148,845.

Noticed a lot of rust on frame at front of vehicle. body shop confirmed that the engine cradle was badly rusted and has to be replaced. car is past the extended warranty of 7/75,000. this is way too much damage for a car with 67,000 miles. *tr

I was driving with my mother and my three kids in the car and while i was driving a strut rod (metal pole) came thru my hood so i have a hole in the hood of my car with a metal pole sticking out.. never seen nothing like it..the auto mechanic said it is dangerous we could have been killed.. didn't even realize my back brake cylinder is leaking fluid brakes went down to the floor.... *tr

My car repair shop noticed the subframe on my 2004 pacifica as rusted through enough that the shop's owner could get a finger through the rust hole. he said the pacifica would be adequate for the vacation i am about to take, but also said this issue should be handled "within the next year" or the suspension system would fail. he also added i should file this complaint as a potential recall action, as it was not on the current list. for the record, northern virginia (near washington dc) does get snow and ice, and does treat its roads when that happens. btw, i tried to file this complaint last night, but your system was doing maintenance when i tried to send it to you. i don't think this went through last night, but.... *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the check engine warning light illuminated and fuel fumes were emitted into the vehicle. the vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused the fuel pump to crack. the fuel pump was not connected properly and gas fumes were released. the vehicle was not repaired. the manufacturer was made aware of the failure, and a case manager was assigned. the current and failure mileage was 94,000. ...updated 08/31/2012 *bf the consumer stated the vehicle was repaired. chrysler covered the complete cost of repairs. updated 09/05/2012 *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while refueling fuel spew back out of the filler neck. the vehicle was taken to an independent mechanic who diagnosed that the floater needed to be replaced. the dealer was made aware of the failure who stated that her vehicle was not included in nhtsa campaign id number: 03v471000 (fuel system, gasoline: delivery: hoses, lines/piping, and fittings). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the failure mileage was 90,000.

Tl* the contact owns a 2004 chrysler pacifica.the contact stated that the engine cradle had become corroded. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 86,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 25 mph, the transmission slipped. the contact took the vehicle to the dealer for inspection and they stated that the motor mount needed to be replaced. the vehicle was repaired and the failure recurred. the manufacturer was not notified. the failure mileage was 10,000.

Both electric seat adjusters just stopped working. the driver's side seat is so far back that it's not really safe to be driving, and both seats are stuck in an uncomfortable position. the driver's side seat is stuck in the "exit the car" position, so it must have stopped working last sunday when i drove it and then parked it for the night. now it's too far back for me to operate safely and i am sadly disappointed in chrysler. this should be fixed for free in my opinion, because i see many complaints online about the same problem. what a piece of junk. *tr

At any driving speed my pacific stalls and cuts off! can be at 5-50mph when it has happened to me. a month after i bought it, it just cut off at an intersection (dangerous) then at slow down approach to an intersection. even happens random times on acceleration from a stop, it will cut off. have had it checked numerous times and nothing was found wrong. had tune ups with normal maintenance performed and still have this problem. now my wife will not drive it at all! wish someone could force chrysler to address the problem and fix since knowing others have same issues with theirs from reading forums! please help! *tr

Is chrysler doing anything about the bad rims they put on the pacifica? having to air my tires daily, i've change the tires 3 times, removed the sensors, and having a multitude of service people check them. when all the while it was the rims which have cracks and are difficult to find. did chrysler issue a recall on the rims or are we on our own?

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. when refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 150,000.

Told at time of service by dealer that the engine cradle was rusting thru threatening failure. this is a recognized problem in the 2005 vehicles which chrysler has extended the warranty out to 10/yr 150,000 miles for, but they are refusing to extend the warranty on the 2004 model. repair estimate of $2900. *tr

Took car to the shop for routine schedule maintenance. the mechanic said that the subframe was severely damaged by rust and recommended replacing it as soon as possible. he stated that is very dangerous driving a car in this condition. i googled " pacifica subfame rust" and find out that this issue is huge. the mechanic said that this deterioration is not normal. there should be a recall campaign to make chrysler aware of this problem. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that he would only get twenty miles on a full tank of gasoline fuel. the contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. the failure mileage was 120,000.

Tl* the contact owns a 2004 chrysler pacifica. while parked, the contact noticed smoke coming from under the hood and flames from under the vehicle. the vehicle then became engulfed in flames. the police and fire department reported to the scene and a report was filed. the cause of the fire was undetermined. the contact referenced nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was unsure if the vehicle was included in the recall. the contact stated that she had refueled the vehicle prior to the fire. the vehicle was destroyed. the approximate failure mileage was 100,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 50 mph, the engine began to lose power and would not change gears. the vehicle was towed to the dealer for diagnosis. the transmission pan was taken off and it was full of metal. the contact was advised that she would need a new transmission. the vehicle had not been repaired. the failure and current mileages were 63,000.

07/05/07 customer reported blower motor noisy, chrysler checked and found blower motor noisy and replaced the blower motor. cost to customer $179.00. on 08/11/10 blower motor noisy on high speeds, chrysler removed and replaced the blower motor. cost to customer $256.00. on 07/05/12 customer experiencing same problem with noisy blower motor. will need to take vehicle to dealer to have blower motor replaced again. *tr

On numerous occasions i will be driving my car and it will just stall out completely. i have no control over my car. there is no inclination that it is even going to happen. i have almost wrecked my car. at higher speeds my car jerks and stutters and will randomly shut off too. i will be stopping to make a right or left turn and my car will stall out and i have almost wrecked my car with my four children in the car!!!!!!! i see there is a recall on some chrysler pacifica's for this exact problem, but for some reason it is not on mine and it is a major issue!!! i am very concerned with my family's safety when driving my car.

While driving on busy road in the rain on 3 different occasions my headlights went out for no apparent reason...i did not realize that they had gone out until i was pulled over by a state trooper and given a ticket...also when my tank reaches 1/2 full the needle will drop to empty and the gas light will come on warning me that i have run out of gas even though i have 1/2 tank of gas in there, almost caused a pile up on the highway...low tire pressure light stays on even when i put air in all 4 tires. *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 15 mph, he heard a clicking sound. the vehicle was taken to the dealer and the dealer replaced the tie rod and the springs. the failure continued. the vehicle was taken back to the dealer and the contact was informed that the cradle needed to be replaced because it was rusted. the vehicle was not repaired. the manufacture was not contacted. the failure mileage was 95,000 and the current mileage was 105,000.

Tl* the contact owns a 2004 chrysler pacifica. the contacted stated that a private mechanic confirmed there was a hole in the engine cradle. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 108,000 and the current mileage was 118,000.

Starting in 2011 my pacifica's electrical systems seem to be shutting down. first i lost the ability to open windows or use power locks on the passenger side. next i lost the cruise control function. now my check engine light appears intermittently. most recently the air bag light and alarm comes on but only intermittently. *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while having routine maintenance performed on the vehicle by a personal mechanic, the vehicle was found to have a rusted engine cradle and sub frame. the manufacturer was notified of the failure and offered to cover half of the cost of the repair. the vehicle was not repaired. the failure mileage was 100,150 and the current mileage was 100,300. the vin was not available.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was being examined by an authorized dealer for routine maintenance when the dealer stated that the engine cradle was deteriorating and needed to be replaced. the vehicle was not repaired. the failure and current mileages were 117,000.

My husband was driving and suddenly the car started smoking we pulled over, the fire fighters were called. they had to break the dashboard in order to stop the fire. they spray the car with water inside and out. car was total. the fire fighters thought that it was possibly the wire that stared the fire. radio and light on dashboard did not work in one point, it started working again by itself. *tr

While driving car it knocks after pushing brakes then gas again it continues to do so after i have had over 2000 in repairs done. it has new shocks new axles new motor mounts & tires i believe several other owners have had the same issues and a recall should be in place or an explanation of why our cars are doing this! i bought the car used and was told the owner sold it because they did not want to put the money into it to have the motor mounts replaced so i am thinking that she might have had the same issue. it also shakes after i get past 50 mph. it has also died after turning a sharp left and i almost crashed with my infant in the car. it has locked me out of the car with my daughter still in the car! also the rear ac is not working any longer and i had it looked at and no one can tell me why. i would have traded it in but i am not able to start all over with payments again on a new car. thank you and any information in regards to the problems i have been having with our car would be awesome. i have never received any recall information on this car and if any are in effect and could fix these issues please let me know. *js *tr

A follow up to earlier safety complaint.just ordered a computer for the affected vehicle and while describing the problem to the tech was informed that it is a well known problem affecting not only my pacifica but their town and country mini van as well. *tr

This vehicle has suffered through a wide variety of problems as outlined from online complaint boards. today has started sudden acceleration while stopped at traffic lights almost taking me into traffic your investigation on these are closed but i never had satisfaction speaking to chrysler officials and was informed by my dealer a couple of years ago that the vehicle was made by the ;old; company and the new company does not honor problems.what is disturbing is that a close inspection by me has revealed that the wiring harness going to the control computer was routed under the drivers side flexible motor mount and the harness has been damaged by the mount compressing this harness right on top of a bolt on the frame causing fraying of several control wires .the poor design has indeed created most of the problems with the vehicle and could cause wrecks and perhaps even deaths. chrysler has informed me they do not accept suggestions from the public but for the safety of the citizens still driving these vehicles,i see a lot on the road, please contact them as to this problem which while not covered under their warranty should be as this flaw only shows up with mileage. the wiring harness has not been priced by me yet but if past experience is the guide chrysler parts are significantly higher than competitors,even if the last 'genuine' part had product of south korea right on the box. the problem is poor design. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to the dealer for routine maintenance when the technician advised that the air bag warning light was illuminated and the dashboard was becoming detached, due to the air bag partially deploying. the technician advised the contact that he would have to perform a diagnostic in order to provide an adequate repair. the vehicle was not repaired. the approximate failure mileage was 84,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 5 mph, the accelerator pedal became stuck. as a result, the vehicle suddenly accelerated abnormally. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 72,000 and current mileage was 74,000. updated 08/27/13*lj the dealer fixed the vehicle, at no cost to the consumer. updated 08/29/13

Not sure if caused by accident or failure of material. front basket under left front is splitting. accident involved left front, almost a complete rebuild on that corner. was doing an under body inspection while getting an oil change. a split in the frame was noted. *js

When reversing or speeding up in drive with the steering wheel turned a popping noise is heard from the drive and passenger side axles with no damage to the axles chrysler is saying it is the gaskets on the axles. repair cost $253 for 2 gasket and repair costs. *js

The front subframe on my car has rusted pretty bad, i only lived in nj for a little over a year. i got the car used when it had 40 thousand miles on it in georgia. it went through all the checks and somehow in another 40 thousand it gets holes in the front subframe! i read that this has happened a lot with this car and it seems that a lot of owners got it replaced even after 5 year warranty! *js

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle stalled while driving 45 mph. the failure recurred frequently. the vehicle was taken to an independent repair shop and the contact was informed that the engine cylinders were faulty. the ignition coils and spark plugs were replaced. the failure continued. the contact was also informed that the motor mounts were loose. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v113000 (power train:automatic transmission:control module (tcm, pcm)). the failure mileage was 106,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that she heard a loud noise coming from the bottom of the vehicle. the vehicle was taken to the dealer who diagnosed that the engine cradle was completely corroded and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 101,000.

Upper radiator hose disconnected from radiator and spilled coolant out. this produced a lot of steam. we took the car to our local chrysler dealer. radiator was shot and during repair, mechanic stated that motor mounts were broken. all repairs were covered by an aftermarket extended warranty. in reading the nhtsa site, i note many complaints about the motor mounts. this is a dangerous defect and there should be a recall. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would exhibit a loud knocking noise once started. the contact did not notify the dealer or the manufacturer of the issue. a local mechanic diagnosed that the contact would need to replace the engine. the vehicle was not repaired. the failure mileage was 85,500 and the current mileage was 85,700.

I took my care into the sear auto center in annapolis, md for a tune up and also asked them to check for the knocking noise under my hood as is was affecting my steering and making the car hard to steer when going around curves. i was told that the front end suspension needed to be replaced badly as the parts were severely rusted. i was also told that i would have to leave the car at the facility overnight as they were having problems removing the old parts due to heavy corrosion on the old parts and it would take more time to get the parts off and replace then with new parts. in december of 2011, i purchsed new tires and was also told that i needed to purchse new wheels because the current wheels on the vehicle were starting to rust. in september, i had my brake pads replaced and was also told that i needed new rotors because those were also rusting. i do not live in a flood zone, nor have i ever had my car in a flood. i was made aware of a recall by chrysler yesterday of its 2004-2005 jeep brand due to corrosion and wanted to submit this as there may also me chryslers such as mine that have had corrosion issues from normal usage. a few years ago, i also had to have the rear differential serviced due to a leak and this may have also been due to corrosion. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated while driving approximately 45 mph, the transmission exhibited severe hesitation in a jerking motion and after a few moments the engine stalled without warning. the vehicle was inoperable and had not been diagnosed or repaired. the manufacturer was notified of the defect. the approximate failure mileage was 200,000.

My tires, which are not defective nor worn keeping loosing air causing the tpms senor to come on. after taking it in many times to get air i was told the tpms senor was bad on one tire and there was corrosion around the wheel. i replaced it and had sealant put around the corrosion. i was informed that this was a frequent problem with these wheels and chrysler is aware of it. i still have to continually put air in the tires every 7-10 days, and the "service tire system" message now never goes out. *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 65 mph, the contact noticed the fuel gauge reading fluctuated whenever the vehicle was in operation. in addition, the engine stalled twice at different times. on one occasion, the engine failed to restart and the vehicle was towed to an independent mechanic where the engine started. the vehicle was taken to an authorized dealer who stated the fuel tank and sensors would need to be replaced. also both fuel pumps were faulty. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 74,000. updated 03/14/12*lj the consumer stated the fuel gauge was bouncing up and down on a regular basis. updated 03/19/12

Dash heater control panel--lamps for several functions have ceased working--blower fan, air conditioning, circulation/recirculation, front window defrost and rear window defrost making adjustments or changes at night impossible. there is no way to change bulbs according to the manufacturer service/shop manual. additionally, the function status (led) panel fades out leaving no information for what function is working, or what the status is, thus making changes impossible at anytime. inability to control environment--specifically the functions concerning visibility make the vehicle a hazard to drive when the controls are inoperative or impossible to use. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the headlights failed excessively. neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. the current mileage was 85,000 and the failure mileage was 45,000. the vin was unavailable.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle stalled while driving at low speeds or while idled. the failure recurred on an intermittent basis. the vehicle was taken to an authorized dealer and the contact was informed that the battery was the cause of the failure. the battery was replaced, but the failure continued. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v113000 (power train:automatic transmission:control module (tcm, pcm)). the failure mileage was 90,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic for routine maintenance when they detected that the front passenger's side of the subframe exhibited a four inch hole. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 130,000.

Tl* the contact owns a 2004 chrylser pacifica. the contact stated that the front engine mount cradle, which held the engine in place, was fractured. while having the vehicle examined by an independent mechanic for routine maintenance, the mechanic noticed that the engine mount cradle was rusted. the vehicle was not repaired. an authorized dealer was notified and stated that the manufacturer would not cover the repair expenses. there were no recalls or warranties addressing the failure. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 110,000.

After owning my 2004 chrysler pacifia for 7 years, i was told by the dealer, during a routine oilchange, that the subframe is rusted out and wouldnt last much longer. there are two rust holes in the frame structure on the left side and more forming on the right side on the height of the wheels. replacing the subframe (which holds the motor in place) would cost about +$4000!! i have always taking excellent care of this car. it is in great shape inside and out - except the frame. after doing some research online i have found that i am not alone. there is a mulitude of 2004 chrysler owners having the exact same problem as i do. this issue needs to be resolved by chrysler. a subframe is supose to last longer then 7 years! *tr

Headlamps - the headlamps had to be replaced due to light beams not coming through the clear plastic cover. the cover became cloudy and visibility was limited which caused safety concerns. the chrysler dealership tried to clean but was not successful. tire sensors - a year ago, we had an issue with the message center not responding to the tires. the chrysler dealership installed 1 tire sensor and several months later a new message center panel had to be replaced. a year later, we are replacing the other three sensors. we are told by the chrysler dealership that the batteries only last several years. they claim that these sensors are goverment regulated. why are we putting parts into american made cars that have to be replaced every several years that cost $100 for each sensor plus labor. either chrysler needs to produce a better sensor that lasts longer or the government should provide rebates since this is regulatory. these car issues should be considered a safety issue and reviewed for potential liabilities that can cause harm to the driver. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the headlights failed and remained foggy. the dealer cleaned the lenses but the failure was not corrected. the manufacturer was made aware of the failure but the vehicle was not repaired. the vin was not available. the failure mileage was 50,000 and the current mileage was 86,000.

2004 chrysler pacifica taken to mechanic after purchasing used with 69,500 miles for "clunking" noise in front-end. replaced parts included: sway bar linkages, tie rod ends, and struts and mounts all of which needed replacing. but the noise was still there. the mechanic then used a tool he called "chassis ears" to pinpoint the source of the noise. he found that the subframe (engine cradle) was rusted at the point that it mounts to the body, just under the front passenger-side floorboard. upon further inspection rust was apparent on the drivers-side also. this is a major safety issue!!! the entire front-end of the vehicle including: engine, transmission, and all front-end suspension and steering is held in place by this subframe (engine cradle). what happens when this totally fails while driving with six people in the vehicle? why has this not become a mandatory safety recall? does someone have to get killed before this gets someones attention? this is not an isolated incident as can be seen by this website. nhtsa please help!!! *tr

85,000 miles on a well maintained vehicle. noticed noise in chassis especially turning and over bumps. rear crossmember (part of engine cradle) rusted through on both sides and nearly broken free from left and right frame rails. contacted chrysler only to learn that "select 2002 and 2003 pacifica models in high corrosion areas" have extended warranty (up to 150,000 miles) for this exact issue. unfortunately chrysler will not cover 2004 models!!! very expensive to repair! sad that chrysler will not stand behind their vehicles.... especially since they obviously know it's an issue! *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact was driving 50 mph when the steering wheel started shaking. the vehicle was taken to a private mechanic and the mechanic stated that the sub frame was corroded. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 154,000 and the current mileage was 156,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated the windshield defroster failed and it was blowing inside the vehicle. the vehicle was taken to a local mechanic who performed a diagnostic test. the failure was located within the heater computer. a local garage reprogrammed the heater computer several times, but the failure was not corrected. the windshield defroster continued to malfunction through the vents inside the vehicle. the manufacturer stated that they were not aware of the failure. the vehicle was not repaired. the vin information was not available. the failure mileage was 75,000 and the current mileage was 89,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact was driving 35 mph when a noise emitted from under the vehicle. the vehicle was taken to the dealer where the dealer confirmed there was corrosion under the vehicle near the engine. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 88,000 and the current mileage was 89,000. updated 02/0812 *bf updated 03/12/12

Tl* the contact owns a 2004 chrysler pacifica. the vehicle was taken to the dealer for routine maintenance when the technician stated that the front cross member was severally corroded and would need to be replaced. the manufacturer was made aware of the failure and advised that they could not offer any assistance because the warranty was expired.. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 94,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact was driving 30 mph when smoke emitted underneath the hood. the vehicle was driven onto the side of the road. the contact confirmed that the vehicle was on fire. the police and fire department were called and a police report was filed. the vehicle was not towed to the dealer. the manufacturer was contacted, and the vehicle was destroyed. the failure and current mileage was 203,000. updated 02/28/12

Front subframe ( engine cradle ) has approximately 3 inch rust hole on right side of main member near the top behind oil pan . rust hole originated from the inside of the subframe. this vehicle is only 7 years old and this is a critical support component for the steering, suspension, and engine that is now structurally compromised . i believe this to be caused by a manufacturing defect of the subframe. no vehicle should rust out this soon. i have found many, many complaints about this issue on numerous websites. have reported problem to local chrysler dealership, miller bros. in martinsburg, wv, and also to chrysler customer service. was advised by dealer service manager that he had heard of the problem, but had not seen this issue himself and that my warranty was expired and they could not do anything. chrysler response is pending, however was told also that warranty was expired and not to expect anything. they state there is no recall for this issue, however there are rumors of a "silent recall" for this issue and vehicles have been repaired in canada for free on the web. this is a very dangerous situation and that i believe needs to be addressed by a gov.'t mandated safety recall like the ford windstar subframe rust issues. please help. estimated cost of repair is approximately $4500.00. i cannot afford to pay for this, nor should i have too, plus i cannot sell the vehicle in this condition. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the sub frame was rusted and cracked under the front passenger side of the vehicle. the vehicle was taken to the dealer where the contact was advised that there was no warranty for the sub frame. the vin was not available. the current and the failure mileages were 115,017.

I took my car in for annual inspection today....omg.....it's uninspectable.....too dangerous to drive.....there are holes in the front sub frame, rear bushings are gone in rear sub frame and the rockers have holes in them.....the engine may well fall out.....! this car has only 113,000 miles on it.....has been regularly maintained and now, how am i supposed to get to work?? $ 2944 quoted for new parts and more than $1000 for labor to fix.....all of these other owner complaints about the exact same thing tell me chrysler is ripping off it's consumers....my understanding is the metal is so very thin - thin enough to barely support the engine even without any rust!! this is criminal on chrysler's part......they know this is a problem and do nothing???? come on people of the nhtsa - make them do something.....this is clearly a defect.....a very unhappy consumer in maine!! guaranteed no more chrysler product in my future unless they fix this........! *tr

The front sub frame or engine cradle is rusted through and is no longer suitable for its intended purpose causing a safety inspection failure. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge does not indicate the correct amount of fuel that was in the tank on the instrument panel. the dealer was not notified of the failure. the manufacturer denied any assistance with repairing the defect. the vehicle was not repaired. the failure mileage was 130,000 and the current mileage was 144,000.

1st time: driving straight around 20-45 mph when engine light came on & engine started acting up. stopped shortly at a stop light & engine died. had to wait several minutes before the engine would start & engine light stayed on until we got to auto mechanic's shop approx 2 miles away. multiple times in the last 2 months: sometimes engine light comes on as we are stopping or decelerating or turning left after a stop light changes. engine then acts up & subsequently dies shortly after that. after a few minutes we are able to start it & drive it home or to the dealer. both the auto mechanic's & at the chrysler dealer's diagnostic machines identified fault code "p0508 iac circuit low" & told us we had to change out the idle control motor (chrysler part # 4593851-aa). we have had this part changed out & the throttle body cleaned twice now with no resolution of the problem. we also have noticed on occasion when we have our foot on the brake at a stop, the engine may arbitrarily race for a couple of seconds. fortunately our foot is on the brake when this happens. *tr

Vehicle was taken in to dealer due to excessive noise when brakes are applied hard for sudden stops. were told that the subframe in the front of the car is rusted out and will cost about $3,000 to repair. car is garage-kept and washed regularly, and only has 75,000 miles. *tt

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while refueling, the fuel injector would refuse the fuel even before the tank was full. the dealer replaced the fuel pump but the failure recurred. the manufacturer was contacted, but denied any assistance with repairs to the failure. the failure mileage was 105,000 and the current mileage was 109,000.

Had vehicle in for replacement of starter. mechanic noticed the subframe was completely rotted and no longer performing its intended purpose. chrysler general information yielded no results as there is no recall on that part. local dealership indicated the replacement part was $3585 (new) but there was no warehouse where such part was stocked. no used alternatives are available. car has 160k in miles, 2004. still has life in it but now it's unsafe to drive. *kb

2004 chrysler pacifica with 117,250 miles experiencing severe rust and deterioration in the rear suspension subframe. the mounting point of the rear shocks to the subframe is almost completely rusted through. two mechanics have told me that such rust should not be expected on such a young vehicle. many here have mentioned the front engine cradle rusting through. i'm experiencing the same type of rust issue but in the back. my mechanic says the car is getting to the unsafe to drive area! help!!! *kb

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the heater motor failed and air conditioner failed. the contact took the vehicle to the dealer and was told that the issue was common. the vehicle was not repaired. the vin was not available. the failure mileage was 110,000 and the current mileage was 125,000.

Car now has 140000 miles. i am on the 3rd full set of engine mounts and now 3 of them are broken again and need replacement. this could easily have turned into a safety issue. this is obviously a defect that chrysler knows about. why has there been no recall? *tr

While driving less than 20mph heard loud clanking and hood of car was shaking. after pulling over lift hood and notice left motor mount had push threw hood this is the third time this problem has occurred since having vehicle. purchased vehicle in 2008. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 35 mph, the air bag light illuminated on the instrument panel. in addition, the horn and the cruise control were not functioning. the vehicle was taken to an independent mechanic and the mechanic stated that the clock spring failed and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 80,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that all of the gauges on the instrument panel malfunctioned. the vehicle was taken to the dealer who diagnosed that the electronic control module was defective as a result of an electrical short. the contact mentioned that the module was replaced three times. the manufacturer was made aware of the failure but did not offer any assistance and referred him to nhtsa. the vehicle was not repaired. the failure mileage was 88,000 and the current mileage was 90,000.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would stall intermittently. the contact pushed the accelerator, but the vehicle would not respond. the contact researched nhtsa campaign id 04v113000 (power train:automatic transmission:control module (tcm, pcm)) recall, but the vin was not associated with the recall. the dealer diagnosed that the power train control module would need to be replaced. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileage was 121,000. updated 09/07/11*bf ..updated 10/04/11*bf status update. 10/07/11 updated 11/01/11. updated 2/23/12 *cn

Steering became difficult (tight) with catching during turns. diagnosed as a broken vehicle engine cradle failed on 7 year old vehicle with 60,000 miles. chrylser has acknowledged failures of this part and has provided a 10 year 150,000 mile warranty for 2004-2005 pacifica's that were operated in areas of high road salt usage (mine was in il for 20,000 miles. for some reason chrysler states my vin does not qualify. see copy of letter below: (this letter was provided by a pacifica owner, not sent to me.) this letter is to inform you that the warranty period on your chrysler group llc pacifica's front engine cradle has been extended to 10 years or 150,000 miles, whichever occurs first. this engine cradle extended warranty coverage applies to chrysler pacifica model years 2004-2005. we are extending the warranty period on your front engine cradle because some vehicles operated in areas of high road salt usage, may experience engine cradle corrosion resulting in a drive ability vibration and or/shake. if your vehicle is operating properly, there is nothing you are required to do. if you are experiencing the conditions as described in this warranty extension within the 10 year or 150,000 mile period, simply contact your dealer to have repairs performed. your dealer will inspect the engine cradle for perforation corrosion on the rear cross car cradle support and replace if necessary. if you have already experienced this engine cradle concern and have paid to have it repaired, you may be eligible to receive a reimbursement. you may send your original receipts, invoices and/or repair order with adequate proof of payment (copy of the front and back of cancelled check, or copy of credit card receipt, etc.). please mail to the following address for reimbursement, your claim will be acted upon within 60 days of receipt:

While checking tire pressure tpms broke - filed by jiffy lube. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was being serviced for routine maintenance when an independent mechanic informed her that there was a hole in the engine cradle due to rusting. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure and current mileages were 93,000.

Took my 2004 pacifica in for a routine oil change/service and was notified that the entire frame under the engine is rusting out. actual rust holes in the frame. i have also noticed rust on the body. this is a garage kept vehicle and i baby it. from what i understand, it is going to take many more complaints about this issue or someone actually dying when the frame cracks and causes a severe accident before any action will be taken. i just hope it's not me or my kids, because i will not relent. *tr

While having a oil change performed mechanic noticed front subframe had rust holes in it. subframe needs to be replaced. *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving approximately 40 mph, the engine rpms began to fluctuate between 4,000 and 5,000 and the vehicle would not accelerate over 40 mph. the contact noticed smoke escaping from under the hood and as the failure was investigated, flames began erupting from the hood area. the fire department reported to the scene and a report was filed. the vehicle was towed to a body shop where it was deemed as destroyed. the cause of the fire was undetermined. the contact referenced nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) which could have been related to the failure but the contact was advised by the manufacturer that the vehicle was not included in the recall. the approximate failure mileage was 80,000.

2004 chrysler pacifica. consumer states defect with frame rotting. *tgw

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving, he would hear abnormally loud noises when attempting a turn. the vehicle was inspected by an independent mechanic and they advised him that he needed to replace the entire front suspension. the vehicle was repaired for the front suspension. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 78,000. the vin was unavailable.

2004 chrysler pacifica 76000 miles and subframe is completely broke off and my steering is riding on the subframe. basically, my car is "collapsing". i could tell when driving it, it felt unsafe. so now i can't even sell my car to put towards a new one. chrysler dealership in rochester, mi looked at my car and i told them it was "clunking", they couldn't find anything wrong with it??? less than 8000 miles ago they replaced the front end suspension ( at that time it was under warranty). it also has had the entire transmission rebuilt by chrysler. if this doesn't qualify for "lemon" i don't know what does. what is our recourse? i feel like getting a lawyer....just thankful that i and my son ( 13 yrs now), have not been killed in it. *tr

Tl*the contact owns a 2004 chrysler pacifica. the contact stated while driving various speeds the vehicle would suddenly stall without warning. the failure occurred on an intermittent basis. the vehicle was towed to a dealer who advised her that the control module needed to be replaced. the vehicle was repaired. the manufacturer was contacted and advised her that there were no recalls. the failure mileage was approximately 109,700.

Tl* the contact owns a 2004 chrysler pacifica. the contact stated that when depressing the accelerator pedal, the vehicle was hesitant to respond. the contact would have to apply abrupt pressure to the pedal before the vehicle would accelerate. the failure would recur most often in warmer temperatures. the vehicle was not taken for inspection by a dealer or mechanic. the manufacturer was not made aware of the failure. the failure mileage was approximately 75,000. the vin was unavailable.

Tl* the contact owns a 2004 chrysler pacifica. the contact heard a loud clicking noise from the front end of the vehicle. he vehicle was taken to a private mechanic who informed the contact that the sub frame had rusted and that the engine could possibly fall out and that vehicle was unsafe to drive. no repairs were performed. the dealer was contacted and advised that there were no related recalls to the failure and provided no additional assistance. the contact did not inform the manufacturer of the failure. the approximate failure mileage was 157,000.

I bought my 2004 chrys. pacifica 2 months ago from a carlot. i test drove it and it was driving really good. i paid for it and pulled off the lot and it started trying to stall on my everytime i pushed the gas it would do it then stop for about a min then start again. it would jerk as it was trying to stall i finally made it home and called the carlot and they said to take it to their car shop so on my way there i stopped at autozone and hooked it up to their computer to see what it was that was messing up. the computer "said" it was the crank sensor. so we took it to the shop and they changed the crank sensor and the motor light went off and it stopped doing it. they had it for a week and that next friday when i got it back i drove it to pay a couple bills and it started it again it did it about 12 times until it finally stalled and would start back up but stall right away until it would not even start again. i left it in that spot and my husband come and picked me and my 3 kids up and the next day the shop said to bring it back to them and my husband went to pick it up and take it to the shop and it started right up and drove home no problem but the check engine light was still on then drove it to the shop and it done it 2 more times. the shop had it for another week and changed the crank sensor again and found out the motor mount was broke to and fixed that. i got the car back again and had it for 2 days and it started doing it again. took it to another shop and the shop said that it could be all the wiring harness and said it would cost me 3,000!!!!!!!! to fix i can not afford that so here i am only 2 months from buying a 10,000 dollar car that i can not drive this is terrible and something needs to be done about this happening to the same kind of cars all the time i am a mother of 3 and going to school and working i need my car. *tr

Tl*the contact owns a 2004 chrysler pacifica. while driving approximately 35 mph the vehicle stalled. the vehicle rolled to a stop but would not immediately restart. after waiting a few minutes the contact was able to restart the vehicle. the failure recurred moments later and the contact was able to take the vehicle to an independent mechanic where it was repaired. the failure continued. an authorized dealer was notified and the contact was told that the vehicle was not included in the recall associated with nhtsa campaign id number 04v113000 (power train:automatic transmission:control module (tcm, pcm)). the failure and current mileages were 104,432. the vin was unavailable.

I took my 2004 pacifica in for an alignment and when they got it up saw that my engine cradle had rusted badly and was falling apart. i have searched the internet to see if there has been a recall and have not found one but have found many other complaints of the same thing happening. i got an estimate today and he said the new engine cradle will cost me $3600 plus around $500 for labor. this is horrible. this is the nicest car i have ever owned. it was never wrecked and i don't know how in the world this could even happen. it has to be a defect that chrysler should be taken care of because there are so many having the same problem. *tr

2004 pacifica. the uni-body frame is cracked and rusted to the point where it wouldn't pass inspection.the struts and strut mounts, the inner and outer u-joints all need replacing. the paint all over the vehicle is rusting through. vehicle is kept in garage. i have a 1998 caravan that is in better shape.there is definetly a problem with the manufacturing of this vehicle. there are too many complaints for it not to be taken seriously.i own multiple chrsyler vehicles and would appreciate some consideration towards this problem. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chrysler pacifica. while driving at any speed, the contact could hear rattling from the front end of the vehicle. the vehicle was taken to an authorized dealer where the contact was told that the frame under the engine was severely corroded and that the engine could possibly fracture from under the vehicle. the vehicle was not repaired. the failure and current mileage was 110,000.

A similar incident has occurred on my 2004 chrysler pacifica as stated below. "on certain passenger vehicles, the fuel pump module and the power train control module (pcm) software may allow the engine to stall under certain operating conditions." the manufacture is stating that because of my vehicle's vin# it wasn't part of this recall# f44. it is clear to me that the same conditions that have happen to the vehicles part of recall# f44 should pertain to any vehicle built prior to the dates associated with this recall chrysler is recognizing for repairs. all pacificas should be under the #f44 recall notice, not just a certain portion. i've had to replace the exact same items listed as a necessary repair to correct the problem. as like recall# f44, i to had to replace the fuel pump modules, for the left and right side. however, the difference is it was out of my own pocket for these repairs. *tr

Tl* the contact owns 2004 chrysler pacifica. the contact stated that the fuel gauge had malfunctioned and would provide inaccurate fuel level readings. the vehicle was not taken to the dealer for diagnosis or repairs. the manufacturer was contacted who advised that they were unable to assist because the vehicle was outside of warranty. the vehicle was not repaired. the failure and current mileage was 73,000.

I was driving my 2004 chrysler pacifica when the acceleration started to taper off gradually. eventually it went down to 25 mph. i was unable to go any faster so i pulled onto the shoulder. when i turned off the engine smoke started flowing out of the vents in the car. within a couple of minutes fire was shooting into the passenger's foot well from the engine. the police was on the scene immediately and was unable to put it out -two fire trucks and 4 police cars arrived at the scene. they stated they had never seen a car go up so fast. there was nothing but the shell left. i was lucky that i didn't hesitate to pull over and get out of the car.

2004 chrysler pacifica sub frame rotted thru with rust. this is unacceptable. chrysler knows of the problem and will not do a recall. *tr

Tl*the contact owns 2004 chrysler pacifica. the contact stated that his vehicle was making a rattling noise in the front of the vehicle. the vehicle was taken to the dealer for diagnostic testing which indicated that the engine cradle and subs were covered with rust. the vehicle was not repaired. the failure mileage was 149,000 and the current mileage was 160,000.

After a recent snow storm i noticed a mid-sized yellow leak under my vehicle. i brought it to my mechanic who could not find any issue with the fluids, besides a small leak in the transmission fluid. during routine maintenance my mechanic noticed a large rust hold on the subframe about 10-12 inches long and 1-2 inches wide. the moisture from the snow was running through the rust and creating the yellow stain. the mechanic was surprised at the amount of rust and said we need to keep an eye on it. at this point it's still drivable, but it may very well rust to the point where it is unsafe to drive. my mechanic suggested we check for recalls as he felt the failure of the subframe to keep in tact was bad design by the maker. i checked on recalls and found many complaints regarding this exact same issue on the 2004 model. nothing can be done, except replacement of the frame, though we still have another 5 years left on our loan. this is a major safety concern for this year and model of this vehicle. *tr

Tl*the contact owns a 2004 chrysler pacifica. while the vehicle was parked he attempted to adjust the driver's power seat but the seat would not move back or forward. the contact stated because of the failure it was very uncomfortable driving the vehicle. the dealer was notified of the failure and advised him of the repair cost. the vehicle was not repaired. the failure was on-going for one month. the failure mileage was 108,000 and the current mileage was 110,000. updated 04/12/11*lj updated 04/13/11

Repeated failures of motor mounts. same components have been replace 3 times

Tl*the contact owns a 2004 chrysler pacifica. while having the vehicle serviced at an independent repair shop for routine maintenance, the contact was informed the subframe was severely rusted. the vehicle was not repaired. the failure and current mileages were 116,000. the vin was unavailable.

Tl*the contact owns a 2004 chrysler pacifica. while driving at an unknown speed, the contact began to hear clunking noises from the engine and the check engine light illuminated. the vehicle was taken to an authorized dealer where the contact was informed that the motor mounts had fractured. the vehicle was repaired. three years later, the failure occurred again. the vehicle was taken to an authorized dealer but had not been repaired. the failure mileage was approximately 55,000 and the current mileage was approximately 108,000. the vin was unavailable.

I own a chrysler pacifica 2004 awd. the vehicle has had numerous suspension problems, such as a clicking sound and an unstable vehicle. i believe it might be the front cradle of the vehicle but am not sure if this is the exact cause. also, when i brake, the car makes a huge thud sound. i replaced the brakes and rotors as the dealer has done but the noise is still there. please investigate this matter as many other pacifica owners have encountered this. thank you so much. *tr

Clunking sound coming from engine. motor mounts were worn out. also noticed engine cradle on passenger side was rusted and separating at weld. the rust was significant too the point that holes had formed in multiple spots. contacted chrysler dealership and they reported that chrysler has posted a service bulletin on the issue in the last two weeks. no information is available online except for other owners discussing issue. *tr

2004 chrysler pacifica sub-frame rotted out. the rest of the underneath is fine. the rest of the car is fine. car in uninspectable and cannot be driven. called chrysler, they said they would do nothing, even though is a common problem. will cost thousands to replace. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated was driving 35 mph when the steering failed, making it very difficult for the contact to control the steering. the vehicle was towed to an authorized dealer where it was diagnosed. the technician advised the contact that the engine cradle was rusted and fracturing. the vehicle was not repaired. the vin was not available. the failure and current mileage was 83,000.

Tl*the contact owns a 2004 chrysler pacifica. while having the vehicle repaired the contact was informed that the sub frame was covered with rust. the vehicle was taken to the dealership where the contact was informed that the entire sub frame needed to be replaced. the current and failure mileages were 74000.

Tl*the contact owns a 2004 chrysler pacifica. while examining the vehicle the contact noticed that the engine cradle was covered with rust. the vehicle was taken to the dealership where the contact was informed that the engine cradle and motor mount needed to be replaced. there were no prior warnings and the vehicle was not repaired. the current and failure mileages were 72000.

Engine cradle is nearly rusted through.. *tr

Motor mounts on my 2004 chrysler pacifica are broken! this is a height risk and parts seem to be on back order costs are high and this must be recalled. this is a ongoing issue on the pacifica! i found this out after reading several forums which many many people have the same issue and all cant believe that this is not recalled yet. broken motor mounts can cause the engine to fall down onto the street and could cause deadly incidents! *tr

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that the accelerator pedal would intermittently become stuck in the open throttle position. when the failure would occur, the vehicle would jerk violently before accelerating and stalling. the vehicle was taken to a local repair facility where the independent mechanic discovered that all of the engine mounts were fractured. the engine mounts were replaced at the contact's expense. after repairs, the failure recurred sporadically and the engine would vibrate and exhibit an unusually loud rumble. the contact was sitting idle at a gated entrance. the vehicle abnormally accelerated up to 15 mph and crashed into the gate while the brakes were depressed. a police report was available. the contact was unable to drive the vehicle from the scene and the vehicle was towed to her insurance company's lot. the vehicle was not repaired. the contact was awaiting a response from the manufacturer. the failure mileage was approximatley 85,000 and current mileage was 118,343.

I was driving my 2004 chrysler pacifica when the acceleration started to taper off gradually. eventually it went down to 25mph when i pulled off the road. as i turned off the engine smoke started flowing out of the vents in the car. within a couple of minutes fire was shooting out of the passenger's foot well from the engine. the police was on the scene immediately and was unable to put it out two firetrucks and 4 police cars arrived at the scene. they stated they had never seen a car go up so fast. there was nothing but the shell left. *tr

Tl*the contact owns a 2004 chrysler pacifica. while having the vehicle inspected at an independent repair shop he was informed that the engine sub frame was completely damaged by rust. the vehicle was then taken to an authorized dealer who confirmed that the sub frame was damaged by rust. the vehicle was not repaired. the failure and current mileages were 90,500.

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that the cradine where the engine was housed had rust holes. a mechanic stated that the vehicle would not pass inspection and was dangerous to drive. the contact called the manufacturer who offered no assistance. the current and failure mileages were approximately 104,000.

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic for an unrelated repair; and the technician detected that the front passenger side subframe assembly exhibited excessive rust corrosion. the dealer was notified and they advised that the vehicle be inspected. the contact had concern of the safety issue involved and scheduled an appointment. the failure mileage was 103,771.

Tl*the contact owns a 2004 chrysler pacifica. the vehicle was taken to the dealer for a routine maintenance and was told that the front sub frame was corroded and covered with rust. the dealer informed her that there were no recalls or related warranties and that the repairs would cost $5,000 or she could trade the vehicle in for a different one. the manufacturer was not notified. the failure mileage was 138,000.

2004 chrysler pacifica sub-frame rusting. car has approximately 75,000 miles and is 6 years old. the sub-frame is rusted to the point my mechanic is afraid the engine could drop onto the road. he does not believe there is any reason why this amount of corrosion should occur in a car that is only 6 years old. he states it is a very serious safety hazard. *tr

Tl*the contact owns a 2004 chrysler pacifica. while having the vehicle serviced, the mechanic informed the contact that the subframe was completely rusted and cracked. the vehicle was taken to an authorized dealer where the problem was confirmed but it was not repaired. the current and failure mileages were approximately 80,000. the vin was unavailable.

2004 chrysler pacifica subframe is severely rotting. my mechanic said it is worst he has seen in over 20 years in business. chrysler doesn't want to do anything about it. i noted other similar complaints at www.complaintsboard.com after putting in "pacifica." my mechanic as well as a chrysler mechanic said it is dangerous to drive.*tr

Was doing oil change and noticed a hole in sub frame/engine cradle. previous oil change noticed nothing other than some rust spots on paint. metal is very thin on the cross member for a subframe that holds engine in place. the sub frame that runs to the front mount and rear mount is much heavier. seen hundreds of complaints online. this seems to be a design flaw rather than normal wear. if this was to fail it would cause serious injury or death. oem part is over $3000, can buy from salvage yard but will have same problem. *tr

The subframe on the passenger side of the vehicle is severely corroded. the subframe structure is close to totally pulling away from the portion that connects to the vehicle at the subframe welds and the vehicle pulls to the right. if this happened at speed, a major accident would occur. the driver's side is fine. my analysis leads me to believe that the air conditioning condensate dripping onto the subframe has caused the corrosion. *tr

Chrysler pacifica motor mounts go bad. fluid filled motor mounts bust and cause engine to shift and create vibrating when accelerating and braking. engine moves when braking, accelerating and releasing gas pedal. motor mounts have been replaced in last 10 months and are now busted again after less than one year. motor mounts are on backorder due to so many having to be replaced on numerous vehicles. all 2004 to 2008 pacificas have fluid filled motor mounts that break and cause other engine problems anywhere from 10000 miles to 40k miles. *tr

I bought a used 2004 pacifica from flagler chrysler in palm coast, fl and the subframe has rusted through so that it is dangerous for me to drive. i contacted the dealer and they say it's because it's a new york vehicle but the salesman told me it was a florida vehicle. i grew up in michigan and never saw a car rust like this! *tr

Front right side of the vehicle chrysler pacifica 2004 shook at speeds greater than 50mph. this happened on a friday night. took it to chrysler dealer on monday morning. dealership called at 4:45pm that day and told me that the motor mounts had rotted out and the car was dangerous to drive. preliminary estimate $2,200. today (friday) i was told to come and get my vehicle as it was repaired. cost: in excess of 2,400. researched on the internet...similar complaints...defect? the service manager said i was lucky to have driven without a safety incident. i will ask for old part when i pick up the car. *tr

2004 chrysler pacifica with 86,000 miles has a rusted out sub-frame and car was deemed unsafe to drive. *tr

1 srs clock spring failure 97,000 5 /yr. results: air bag would not deploy (srs light illuminated) , no horn, cruise control unexpectedly cuts out or does not work at all. 2 all of above remain disabled until clock spring is replaced. air bag is extreme safety issue in the event of an accident and horn is extreme safety issue necessary to avoid hazardous situations while driving. http://www.motortrend.com/roadtests/oneyear/112_0412_2004_chrysler_pacifica/index.html motortrend reports this failure twice in the 1 yr test and review of vehicle. clock spring is ongoing issue for chrysler since 1998. 3 replace clock spring harness, old part available. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact stated the front sub-frame has rusted out. the vehicle was taken to the dealer for an inspection and they confirmed that the sub frame was rusted. the dealer took pictures and inform the contact not to drive the vehicle because it was unsafe. the dealer stated they will contact the manufacturer to check if there are any warranty for this failure. the manufacturer stated they will pay 50% of the cost of the repairs but the contact would have to pay the other 50% . there are no recalls or warranty. the vehicle was not repaired. the failure mileage was 85,000.

Tl*the contact owns a 2004 chrysler pacifica. while the defective rear bumper clips were being replaced the mechanic stated that the engine cradle corroded. the vehicle was not repaired. the manufacturer took report 19897979 and stated that she would received a call back. the failure and the current mileage were 117,000.

Letter from senator graham on behalf of constituent re safety issues pertaining to the chrysler pacifica reply to greenville office (dot/i#2010-1232) *tgw the consumer stated the engine light illuminated. the technician found a code in the pcm for the transmission sensor out of range. the transmission would chatter when accelerating. the technician found a defective engine support. the battery was replaced due to the vehicle not starting. *jb

I'm just another owner of a 2004 chrysler pacifica (86,000miles)with a rusted out sub frame and have just been getting the same run-around and a bunch of sorry's from the company and dealers, someone will have to get hurt or killed before something is done that's the way it works last chrysler i'll ever buy ever or anyone i can reach out to junk!!!!!!!!!!!! *tr

Tl*the contact owns a 2004 chrysler pacifica . the contact stated that he put the vehicle on a ramp and noticed that the sub frame was covered with rust and falling apart. the dealer was contacted and stated that once they received a pictures of the frame that the dealer will look into his case. there were no diagnosis or repairs. the failure and the current mileages were 69405.

I have a 2004 chrysler pacifica with 50,000 miles on it and i had it inspected last month 7/23/2010 and found that the front sub frame is rusted out and chrysler doesnt want to do anything about it. this is a crock of #$*?! this is a safety issue and it needs to be corrected. i have seen there is so many pacificas with this problem what is it going to take for them to fix it. maybe accidents or even death this is pretty bad. im not going to stop here because i have 5 children and this is not a safe car. *tr

Rusted frame on 2004 pacifica. *tr

Tl* the contact owns a 2004 chrysler pacifica. the contact was attempting a turn while depressing the brakes when there was an abnormal thump from the front. the vehicle was taken to an authorized dealer where the contact was informed that the welding of the sub frame was fractured and severely rusted. the authorized dealer also speculated that there was a possibility that the engine could fall out from under the vehicle. the vehicle was not repaired. the vin was not available. the failure and current mileages were 80,000. updated 11/19/10. *lj the consumer stated when the frame was removed, the steel was very thin and some of the steel had completely rusted away. updated 11/26/10*jb

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that the frame (engine cradle) was rusted through which could have caused the engine to fall out. he noticed the rust when he was checking the vehicle himself. the vehicle was taken to an authorized dealership where the vehicle was repaired according to the extended warranty. the contact had not spoken with the manufacturer at the time of the complaint. the current mileage was 76,503. the failure mileage was approximately 76,400.

Tl* the contact owns a 2004 chrysler pacifica. while driving 35 mph in a rain storm, the contact attempted to avoid crashing into a tree branch that suddenly flew across the roadway. the vehicle began to swerve back and forth excessively and the contact was unable to maintain control of the vehicle. the contact crashed into a guard rail. none of the seven air bags deployed. the vehicle was destroyed and towed to an inbound lot. the contact was transported to the hospital with injuries to his back, head and nose. the vin was not available. the failure mileage and current mileage was 74,470.

2004 chrysler pacifica sub-frame is completely rusted through on the right side in front. was told by dealership that the vehicle is unsafe to drive. chrysler needs to take responsibility of this major issue. i am not the only owner who is experiencing this problem, something is drastically wrong! *tr

Tl* the contact owns a 2004 chrysler pacifica. the vehicle was taken to the dealer for routine maintenance when the contact was informed that the passenger side sub-frame was severely rusted and corroded. the dealer provided pictures of the failure to the manufacturer. the contact was awaiting a response from the manufacturer to determine how to proceed with repairs. the vehicle was not repaired. the failure mileage was 85,000.

My pacifica just stopped running while i was on a busy intersection in my city. i lost all power brakes, steering, and power. i had my children in the vehicle at the time. i did manage to get the car into a parking lot, (my son and his friend pushed it from the road). the pacifica would not respond to anything, and could not be jump started. my husband purchased a new battery to see if that would help, it did not. it was towed to an electrical service, that took two days to let me know that they could not help me. it than had to be towed to a dealer, which also took two days to diagnose. it came to the conclusion that i needed to replace the pcm. i found that the 2004 pacifica had a recall on just that problem. i contacted chrysler, and they are stating that my vehicle is not part of that recall. not to mention that i have too many miles for the warranty. also that i am the second owner, (i am actually the first owner, the car was a program vehicle that was driven by an executive of chrysler). i asked why my car was not included, because this was the issue with my vehicle, she stated that there were more complaints with the same thing (vehicles with pcm replacement, not on the recall) within the last few months, and if anything transpired, that they would let me know by mail. this is not a maintenance issue, but a safety issue, that i had no warning or signs of before it happened. i am very concerned over this. how many owners need to experience this or even be severely injured before this problem is resolved? the case manager at chrysler than stated that my case would be closed! i am very upset with this whole issue. i did not complain about the intermittent a/c, the power seats that rarely work, the back hatch that has a mind of it's own, or the gas gauge that does its own thing. but my children's safety was placed in jeopardy! it was stated that more complaints were coming in on this issue, are they going to wait for loss of life? *tr

After turning right at stop light and proceeding slowly with acceleration, a loud/shaking noise was heard from 2004 chrysler pacifica (similar to a cell phone placed on vibrate instead of ringing when a call is received). within seconds, vehicle unintentionally accelerated and i was unable to stop it, even after pressing on brakes. i was a block away from where i had to turn to enter our subdivision, traveling down a two-lane road. thankfully, no cars were traveling in opposite direction, or coming out of our subdivision, so i was able to turn left to enter our subdivision. to try to slow car down, i had to press down on brakes as hard as i could while turning the wheel, which caused the vehicle to swerve, almost hitting a light pole. after turning and stopping the swerve, the vehicle accelerated even further, reaching the '4' on the tachometer (before the turn, it had been at a '3'). as i approached the four-way stop in our subdivision, i again stepped on the brakes as hard as i could, but it had no effect. the tachometer read '4', but the speedometer showed 30 mph, regardless of how hard i pressed on brakes. i could not brake at all, and was losing the ability to steer as i approached the sign. the only way to stop the vehicle was to place it in 'park'(which made the tachometer go even higher) and remove the keys to turn off the car as quickly as i could. this stopped the car right in front of the stop sign. i waited about 30 seconds and attempted to restart car, but after ignition key was turned, tachometer revved up again to '4', though speedometer read '0'. husband maneuvered car the one block home by placing it in 'neutral'. this is the first incident of this nature. chrysler to be notified in morning, as i called after business hours (7:41 pm cst). myself, two kids, and two dogs were in the car driving down what is normally a busy two-lane road and into subdivision full of playing children, truly a miracle no one was injured. *tr

Front subframe of our chrysler pacifica is rusted all the way through car is making a clank noise and is unsafe to drive with 80,000 miles have heard of many many cases of this, the suspension call break off the car or the motor can fall down. *tr

Pacifica lifter going bad. *tr

Took my 2004 chrysler pacifica to the inspection point for inspection and reregistration. the inspector pulled the vehicle over the pit and said we've got a major problem, the front end sub-frame is rusted through and the vehicle is "unsafe to operate". i went into the pit so the inspector could show me the problem and the whole passenger side of the sub-frame beam had rusted through. the inspector stated that the piece held the engine and front end to the vehicle and if it broke i'd lose it all. i took the vehicle to the chrysler dealer and got the word back this morning that neither chrysler nor the military exchange new car sales would cover the repairs since the car was almost 6 years old (current mileage: 85600). no sign of damage or rust was reported at the inspection two years ago. *tr

After driving approx 200 miles on a full tank of gas the gas gauge drops to near empty and the engine stalls or nearly stalls on left hand turns. this repeated numerous times on a cross country trip. also filling this half full tank was difficult. the fuel would enter the tank sufficiently after the first 3-4 gallons. *tr

Loud noises heard in the front of our 2004 chrysler pacifica. went to our dealership to have the noise investigated and learned that our subframe had rusted out. the cost to repair would be nearly $3500. chrysler was contacted,but refused to fix the problem,saying the manufacturers warranty had run out. i am stuck with a car that is unsafe to drive,and no recourse. i know i am not alone, that this is a serious problem for many other 2004 pacifica owners as well. the subframe of a car that is 6 years old should not be rusted through. my father dabbles in old car restoration,and his 40-50 year old cars do not have the rust issues i have! chrysler needs to acknowledges this defect, and fix it before someone is seriously hurt. *tr

2004 chrysler pacifica. consumer states unintended acceleration *tgw the consumer experienced sudden acceleration on two separate occasions. the first time the incident occurred, the consumer hit the drivers side door of a parked vehicle. the second time, the consumer hit a concrete post, which caused over 6,000 in damages. *jb

Tl*the contact owns a 2004 chrysler pacifica. the contact stated that the power seats failed and were stuck in the reclined position. the vehicle had not been inspected or repaired at the time of the complaint. the contact called the manufacturer who referred him to the dealer. the current and failure mileages were approximately 150,000.

I decided to report this complaint when i r