2004 CHEVROLET Impala

Driving home from work going at 35 to 40 miles an hour and the cradle fell out. I have been checking for a recall but none for the impala but there was one for a different car.

Car will not start as security light comes on. There is a problem between the ignition switch and the BCM. Keys have to be reprogramed and this takes 30 minutes. Also the security light will come on sometimes when I brighten or dim the lights. I am afraid this may cause the car to shut off while driving.

Bought the car in 2011 speedometor quit working about 500 miles later it will stick after the vehichle has been driven sometimes it goes all the way around to the park emblem then a month later the tach quit. Contacted GM on the phone and in writing they said they hadn’t had enough complaints to justify a recall they said they would pay for the cluster but wanted me to pay labor. this is totally rediculous that intrument cluster should go bad so quick. they said other models had recalls but not the impala. they even ask how many gm products had been puchased in the past. In 10 yrs 9 gm had been purchased and 3-4 were brand new they said it didn’t justify them to pay for the labor THATS BULL

I am seeking information about rear door child safety locks. The new 2004 Impalas do not have these locks. They do have remote programmable locks that when in drive all docks will automatically lock but a child can still manually unlock the door and open the door while in movement. I have contacted Chevrolet headquarters and the dealership and many people are surprised that there is not a black switch on the door so a child can not open the door. Who could I contact about this issue?

The speedometer was sticking and is now not working at all. Contacted GM Customer Service. Said oh well it is over the 100,000 miles. things happen to high mileage cars. No help.

SPEEDOMETER ACTING CRAZY WORKS SOMETIMES AND OTHER TIMES NOT DEPENDING ON WEATHER . PAID $30,000 FOR A CAR OFF THE SHOW ROOM FLOOR WITH ONLY 45000 MILES AND CAN NOT TELL HOW FAST YOU ARE GOING EXCEPT BY THE TAC METER. WENT ON LINE AND SAW 110 COMPLAINTS ABOUT THE SAME THING GM NEEDS TO DO A RECALL BEFORE SOMEONE DIES.

Bad Gas Mileage. 74 miles on a half a tank of gas.
They repaired the air filter with out my ok, then had me pay $41.86 so I could get the Impala back. I didn’t know at the time they should have notified me first of any repairs that needed to have been made, this was the first time they did this, the second involved the accident the car caused January 7th 2005. Jim Werning of Gaylord were only supposed to repair the body work from the accident that my insurance paid for, the also repaied the faulty parts that caused the problem, then told me they didn’t know what I was talking about. Those problems were:
The Air Bags, they did not deploy when my husband hit the ditch, then tree.
The Seat Belts, did not lock causing my husband to hit the stearing wheel and suffer injuries.
The ABS System for teh second time and the Traction Control for the second time.
I also never received the recall notice for the brake system.

2004 chevy impala with steering failure. customer states that the vehicle would not stop, so she had to hit a curb, when the car was restarted she drove about another mile and the failure occurred again. *kb the problem was determined to be a speed sensor for the electric power assist in the steering column. the consumer also stated the engine would misfire. the dealer replaced the camshaft position sensor. *jb

Consumer was told that the manufacturer reduced the size of the parking brake, which decreased the holding power/ effectiveness of the brake. *ts while the consumer's vehicle was parked on a slight incline, with the parking brake set, the brake would not keep the vehicle from rolling. the vehicle was taken to the dealer. the first time the consumer was told that the parking brake was adjusted. the second time the consumer was told that it was normal for the brake not to hold/restrain the vehicle when parked on an incline. *nm

I bought the car used at dealership in rochester ny it had around 128000 when bought it died out at about 131,000 they claimed that the car was fully inspected was a total failure had to spend a 1000 plus dollars at good year to months after bought had no heat [xxx] heads could fix it i want my money back for the car i way over pay i paid 5300 with taxes and sitting in my drive way dead... the call the deaker no response i have warranty but they wont answer or do work. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Well i'm so tired of repairing the same problem .this abs issues are driving me crazy i mean i already replaced the [xxx] computer the bearings the cable that sends the signal and still this problem is going on in since 2009. ever since 2009 is ridiculous and dangerous i mean is a matter of time before this issue becomes an accident i mean i'm driving fine and all of a sudden the damn car acts all stupid the brakes don't even work fine because the abs system makes them push back to you and then it makes your car pull to the right for no reason it so annoying i'm a hard working person i have invested a lot of money into my car for gmc to sell me a dangerous car i also had to get another motor because the original would shake when ever you would accelerate but i just want to get this dangerous issue fixed please make them repair my car because sooner or later my wife or me are going to have an accident....thank you *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owned a 2014 cheverolet impala. the contact stated while driving at 65 mph and when the contact was exiting off the exit ramp, the vehicle stalled. the contact tried to restart the vehicle but failed. the contact was attempted to push the vehicle to side of the road when they noticed smoke coming from the front of the hood. the contact opened the hood and saw a fire coming from the underneath the engine. no one was injured. the fire department came and extinguished the fire. a police report was filed. there was a battery warning light illuminated from the vehicle. the vehicle was towed to charity towing and recovery (4106 s 7th st, phoenix, az 85040) the vehicle was not inspected for caused of failure. the local dealer or the manufacturer was not made aware of the failure. the failure mileage was unknown.

While applying the brakes for the first time after start up at low speeds (less than 20mph) the antilock brakes kick in when not needed. for about 2-3 seconds, there is extremely reduced braking ability. after this initial time period, the whole antilock braking system shuts down and also turns off the traction control system. once the shutdown has taken place, the car's braking system functions as if there was no antilock brakes on the vehicle. took car to dealership which indicated that the wheel sensor was bad and could be replaced for $600.00. also while driving on the interstate, noticed that the speedometer was stuck at 65mph, regardless of speed. when turned off, the vehicle still read 65mph. was unable to determine proper speed. noticed that the vehicle reset the speed 5mph lower each time the ignition switch was moved from off to on. multiple cycles of turning the ignition switch on and off finally reset the speedometer to 0mph. don't know if this is only a temporary fix for a problem that will probably get worse. although not a serious issue, the tachometer does the same thing. *tr

Tl- the contact owned 2014 cheverolet impala. the contact stated while driving at 65 mph and when the contact was exiting off the exit ramp the vehicle stalled.. the contact tried to restart the vehilce but nothing happened. the contact was attempted to push the vehicle to side of the road when they notice smoke coming from the front of the hood. the contact open the hood and saw a fire coming from the underneath the engine. no one injuried. the fire department came and extinigish the fire. a police report was filed. there was a battery warning light illuminated from the vehicle. the vehicle was towed to charity towing and recovery (4106 s 7th st, phoenix, az 85040) the vehicle was not inspected for caused of failure. the local dealer or the manufacturer was not made aware of the failure. the failure mileage was unknown. vw

I've owned a 2004 chevrolet impala for the past 7 years. every year or so my abs, service traction system, and track off lights usually during a non-event situation. i put my brakes on and they lock and all of a sudden all my lights are on. i've spent a lot of money constantly fixing this problem. everyone else with an impala seems to have constant issues with this as well. i'm now being asked to completely change out my abs module & controller for a whopping $3k on a vehicle with only 130k miles after already spending thousands of dollars over the years for abs/traction issues. this is clearly a persistent safety issue which is costing impala owners an arm and a leg and needs to be looked into. i've owed many vehicles with much higher mileage and never had issues like this before.

Tl* the contact owns a 2004 chevrolet impala. the contact had not experienced a failure prior to being repaired at the dealer (pete moore automotive, 103 and 106 new warrington rd pensacola, fl 32506 850-456-7000, ext 466) per nhtsa campaign numbers: 15v701000 (engine and engine cooling) and 15v201000 (engine and engine cooling). the contact was uncertain if the repair caused a failure when the parts were replaced. the contact felt that the oem parts may have failed and that the manufacturer needed to provide a solution to the dealer to repair the vehicle. the contact was unable to prevent an internal oil leak. the vehicle was taken to an independent mechanic who stated that the rear gaskets were leaking. the manufacturer was notified of the failures. the failure mileage was not available.

When trying to start my vehicle, the security light comes on and the vehicle will not start for 10 minutes. this occurs on a weekly basis and occurs in many locations. some of the locations include very rural areas with no phone signal, during high temperature days when a child is present in the vehicle. ten minutes is a long time to sit with no cooling available and no ability to contact anyone. this occurs with no warning and no certain weather. gmc is aware of the passcode/passkey failures but has refused to recall such malfunctions, even though it affects thousands of vehicles.

Turn signals do not opera rate all the time, when they fail hitting the hazard lights button seams to make them operate.

Did you know the recall on the ignition key fix had only a one year warranty? they filled the slot with two plastic halves that snapped together and kept the key ring centered so it would not turn off the ignition if you hit a bump. my key came apart and i can not get it to snap back together. the dealer says the warranty is expired and suggested i glue them on the key. has this happened to any one else?

The shifter goes all the way to park but they key will not turn to the off position so you cant remove the key.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 60 mph, the gear shifter failed to shift into all gears. the vehicle was taken to the dealer where it was diagnosed that the torque converter and clutch assembly failed and needed to be replaced. the vehicle was repaired. in addition, while the vehicle was in reverse, there was a delay when shifting into gear. also, the vehicle would jerk when shifted into drive and the passing gear would get rough going in and out of gear. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failures. the approximate failure mileage was 134,273.

When backing out of the drive way and go to accelerate the abs/traction control engages and causes the car to stop. it also happens on the road once u come to a stop and or stop and turn onto a street or highway. almost got rear ended a few times. i read online at its happening alot to people all over. this problem is constant ever since i bought the car. previous ower advised me of the problem as well.

Turned on my car started pushing on the gas my car made a weird vibration type sound. came up on message board traction control after a couple times of it doing that, the abs and tax light come on and on the message window it says system traction service. it kinda freaked me out cause i was stopped at a red light went to go hit the gas and it said traction control and i moved a little than i had to let go of gas then try again. also have had a couple incidents where i go to break and it makes a vibration feeling on the brake and brings up traction control again. really would like this checked out very concerned. don't want to get in an accident cause my car fails to take off.

I have had many problems with my car starting to due a security glitch. for the past few years many times my car will not start because it technically thinks i'm trying to break into my own car. the security light starts blinking and when i turn the ignition it doesn't start. i have to turn the key to 'on' on the ignition and sit for about 10 or sometimes 20 minutes until the car starts. this has been very frustrating situation for me and depending on the situation i'm in it also could be dangerous. i've seen many complaints online about this problem with chevy impalas in general.

Driving on the freeway traveling about 60-65 mph and the airbags deployed for no reason. no damage to the vehicle. the passenger airbag deployed first and then 2-3 seconds later the driver airbag deployed. police were called and made a video report of the car with air bags deployed.

Driving the car home from work at 40 miles an hour and the cradle holding the motor fell out.

Driving home from work and the cradle holding the motor fell.

Tl* the contact owns a 2004 chevrolet impala. while driving 30-35 mph, the engine separated from the engine compartment's subframe. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at an unknown speed, the ignition key became stuck in the vehicle. the vehicle was towed to five star chevrolet of carrollton, texas located at 1735 south interstate 35 east carrollton, texas, 75006. the dealer stated that there was nothing that could be done and that the contact would have to pay for the repair. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system) by the dealer prior to the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000.

Tl* the contact owns a 2004 chevrolet impala. when the ignition was started, the fuel pressure regulator leaked and the interior cabin emitted a foul odor. there was no warning indicator illuminated. the vehicle was driven to the dealer and the fuel pressure unit was replaced; however, the failure recurred. the manufacturer was not notified. the failure mileage was unknown.

Unsure if my 04 impala is affected in the takata recall because i haven't received notice.have recently had extensive repairs completed by a certified mechanic. and the abs, trac, check and brake lights won't go off. the security light continues to come on and disables the car not allowing it to start. causing me the be stranded unannounced and at any random time. steering wheel tightens and loosens at random times. after researching past recalls before my ownership i am unsure if my car has had the recall issues addressed. my car has some type of manufacturer computer glitch but gmc doesn't want to own up to it. and i've kept all receipts on repairs i've covered. these issues have been on going since the estimated date entered below.

Takata recall key falls out while i am driving speedometer gas gauge and comtrol panel not working car jumps in reverse

Tl* the contact owns a 2004 chevrolet impala. while driving 60 mph, the front passenger and driver side air bags deployed without warning or impact. after the deployment, a safety warning indicator illuminated, but the contact was unsure of which one. the contact was able to drive the vehicle home. the contact sustained injuries to the left hand and shoulder, but no medical attention was required. the police was on the scene, but no report was filed. the vehicle was not diagnosed or repaired. the manufacturer stated that they would send an inspector to inspect the vehicle. the failure mileage was approximately 104,000.

The instrument panel gages will not function, all indicators are facing downward and do not move. this happens when moving or standing still.

There is a recall on this car. we brought it to the dealer with an appointment and the dealer did not perform the recall service.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while the vehicle was operated at 35 mph, the passenger side seat caught fire. the contact saw smoke coming from the seat and then flames. the contact stated that after turning the vehicle into the off position, the fire extinguished independently. the vehicle was taken to an independent mechanic where it was diagnosed that the seat heating assembly failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000.

My ignition switch has a recall that sometimes takes forever to get key to turn over, the steering shaft and knuckles also have a recall that make me drift and slide on dry roads, engine and cooling system as well has recall.

When using the driver's side front seat belt on my daughter's car on friday, 11/13/2020, the metal belt clip clicks into the buckle with an audible click. this appears to be safely engaged, yet if i tug on the belt, the clip pops out of the buckle. i tried this repeatedly and had the same experience each time. my daughter told me this had been occurring for several weeks. realizing this is a serious safety hazard that needs to be addressed, i called the gm dealer for help. they told me the buckle assembly is no longer available to be replaced. i then called gm directly to see about getting this part and to report the seriousness of this safety concern. they created a service request case number 9-6357435144. they in turn directed me back to the dealer i originally called. the dealer's service technician then suggested i get a used belt buckle from a junkyard. i called gm again and they attempted to direct me again back to the original dealer i had called and they connected me to previously. when i told them i needed to have them find this part for me, they simply directed me to another nearby dealer. when speaking to this dealer, they did not have the buckle assembly also, but were able to locate other dealers that had it. it will take a week for this part to arrive. in the meantime, my daughter is driving in the twin cities without a seat belt as it is defective. i pray she does not get in an accident as it is winter in minnesota. please notify other owners of this model car that they may have a similar bad experience and notify gm to take this problem more seriously than they have with me so far. respectfully, glen wolf

On 01/03/2017, on a busy snow packed intersection, when the light turned green, i was pushed off the road by a large pickup truck, into a curb, which curb is taller than my impala's frame to ground clearance. my left front tire and rim were ruined. the driver of the pickup continued north leaving the scene of the accident. prior to gm's bankruptcy, my impala ss, which was made in canada, is a rusty, poorly painted, hastily thrown together piece of junk. it needs many used parts with which to make needed repairs. reasonably priced, quality used parts are impossible to locate. *tr

Multifunction switch randomly fails to turn on low beam in motion and stopped. to operate the vehicle with some lights on at night, left hand has to hold down the high beam as it fails to stay on. steering wheel must then be operated with only when hand. replacing the the multi function switch fixes the problem until it fails again. averaging 6 months between failures and have replaced the switch 3 times already.

After sitting for a couple months, upon driving the car again the low beam headlights don't work. replaced the multi-function switch, checked all the relays and fuses. still not working. high beams and daytime running lights work. this basically renders the vehicle undrivable, as it gets dark at 4:30 in the winter, and i am not able to drive it at night. *tr

I was driving at night and turned on my brights and shortly after my headlights went out. i had to mess with the switch before they would come back on. they kept doing this until i switched back to dims. *tr

2004 chevrolet impala. consumer writes in regards to fuel lines and brake lines corrosion. consumer has another vehicle correspondence listed in artemis. *smd the consumer stated both the floor brakes and emergency brakes failed. no warning lights illuminated prior to the failure. *js

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the recall repair was not available. the contact stated that the vehicle failed to start-up on several occasions. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to dyer chevrolet fort pierce (4200 s. us hwy 1, fort pierce, fl 34982) and the contact was informed that the part was not yet available and that she would receive a call when the parts became available. the vehicle was not repaired. the manufacturer was made aware of the issue and informed the contact the part was not available and provided a case number. the failure mileage was approximately 120,000. vin tool confirms parts not available. *bf

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 35 mph, the low oil pressure warning light illuminated. the contact stated that after exiting the vehicle he noticed an oil leak. the vehicle was towed to his residence. while inspecting the vehicle, the contact became aware that an oil line was detached and was visible from the front passenger’s side wheel well. the oil line was re-attached. the vehicle was taken to bomnin chevrolet manassas located at 8000 sudley rd, manassas, va 20109, (571) 364-7245, and the service manager was made aware of the failure. the vehicle was then taken to independent mechanic and the contact was informed that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was informed of failure. the failure mileage was 108,000.

My oil keeps leaking out and i have to keep adding to it. i've tried sealants but none of them work to stop it from leaking as well as a sushi in my dash. *tr

The muffler pipe broke from underneath the car while we were driving it in keshena, wi. as we were trying to pull the vehicle over i could see sparks from it underneath the car

Well the code was telling me to replace the ignition switch. the current one is rather loose and doesn't turn off all the way with out a little extra which has been causing other electrical issues. and now my steering wheel is leaning and pulling to the left out of nowhere. and these all happen sitting still or moving. not so bad on the highway but city streets are hell

I have a 2004 impala and i'm noticing that the transmission is going out in it i have been told that the transmission mess up a whole lot in these type of cars why is that and why did y'all not fix the problem

The traction control system light has come on. it make a grinding noise, brakes feels like they are locking up and the power steering makes it hard to steer.it has happened when the car is in motion turning braking and steering. it has happenedpulling out from places on the highway and all streets.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when he was driving at 60 mph, heat started coming through the air ducts and the vehicle was shut off without warning. the contact was able to pull over and upon lifting the hood to check the engine, flames began disbursing from the engine's manifold. the contact then grabbed a floor mat from his vehicle and extinguished the flames. the contact then restarted the vehicle and the check engine light illuminated, the contact then drove the vehicle to a parking lot. no police or fire report was filed and no injuries were reported. the dealer neither the manufacturer have been informed of the vehicle failure. the failure mileage was 170,000. *tr consumer stated you could observe the oil pours out the valve cover and failed to mention it was more the front gasket than back.*jb *tr “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Takata recall my car has been jerking every time it would switches gears. i didn't really think it was an issue until i researched and i seen all of people had the same problems. they all said the same thing it was the "transmission" well every time i drive i would be at a stop sign or at a red light. and when i get my go ahead my could would not move unless i put the pedal to the floor, even then my car will jerk back and peel out. im afraid to drive my car, i think one day it might stop moving.

I own a 2004 chevy impala 3.8l with approx 179,000 milew.my complaint is in relation to the passlock iii system and the overwhelming amount of "no start" complaints from all the different models of gm car owners across the board with this faulty anti-theft system. i live right smack in the heart of the south in a very small town in tennessee and keep in mind, it is really hot and humidity is ridiculous this time of year. i picked up my daughter at a friends house after work, about 5:25 pm last thurday, 9/5/19, and my car died as i'm driving down the road, like the engine jus shut off for no reason at all , i had filled my tank a few days prior and knew that was not the problem. my first thought was to put in neutral before losing much speed and tried to crank several times before hitting my flashers because there were a few cars behind me on a 2 lane road with very little shoulder room to pull over off road. i popped the good to see if i could see or maybe even smell anything that may have caused this problem. i'm making sure my battery cables aren't loose, no fluids leaking or spewing and luckily a state trooper was passing thru and stopped to see if i needed help and turned his lights on so traffic would know there were problems and could slowly go around. to my surprise, after explaining what happened, he said he had this problem before with his daughters car, 2002 impala, and told me to try the 10 minute reset procedure and sure enough, after that 10 minute reset, she fired right home and was able to get home, home had he not come along and already known bout this faulty system prior, my daughter and i would have been stuck for some time on the side of a 2 lane highway in the early september humidity most likely waiting for a tow. upon researching after, found gm are aware of this problem and should have to fix it, been neglected long enough! thank you!

Tl* the contact owns a 2004 chevrolet impala. while the vehicle was stationary, flames appeared under the hood. a police report was filed. the local fire department extinguished the fire. there were no injuries sustained. the contact mentioned that the vehicle was serviced per nhtsa campaign number: 15v701000 (engine and engine cooling) prior to the failure. the vehicle was towed to hobson chevrolet buick gmc (655 w southview dr, martinsville, in 46151, (765) 792-4476) where it was determined that the fuel line caused the fire; however, the contact was not informed of what needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 200,000.

Power steering hard and trying to run hiit changed water pump.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the exterior headlights failed independently while being operated at night. the failure occurred without warning. the dealer was not contacted for diagnostic testing or repairs. the manufacturer was not notified. the failure mileage was approximately 260,000.

Tl* the contact owns a 2004 chevrolet impala. after releasing the brake pedal and depressing the accelerator pedal, the vehicle failed to shift into the correct gear and the traction control warning indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed replacement. the vehicle was not repaired. the contact was informed that this was a known issue with the chevrolet impala's transmission. the contact stated that he adjusted his driving habits over the years due to the transmission failure. recently, while parking in the driveway, the vehicle failed to move as it was placed in neutral, low 1, and then reverse. after several attempts, while in reverse and with the accelerator pedal depressed, the rpms increased, the front end jerked, and the vehicle finally reversed in the driveway and was parked. the contact purchased transmission fluid, a gasket, and a filter and took the vehicle to an independent mechanic to repair the transmission. during the repair, process metal shavings and chunks were found in the transmission. the vehicle was deemed non-drivable and was parked. the manufacturer was notified and opened case number: 8-4151643491. the local dealer (fox auto group, 150 robert dann dr, painted post, ny 14870, (607) 937-5431) was called to schedule a diagnostic appointment. the contact asked the dealer if he could stay with the vehicle during the diagnostic test and was informed that he could not; therefore, the contact cancelled the appointment. the approximate failure mileage was 70,000.

While driving down the road the car shuts off and power steering stops working. has happened several times, luckily only at low speeds so far. i googled it and found tons of people saying the exact same thing happened to their impala. not cool

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the brake pedal traveled to the floorboard and made a grinding noise when it was depressed. the dealer (billion auto buick gmc, 600 w 41st st, sioux falls, sd 57105, (605) 309-0975) was unable to repair the vehicle. the vehicle was diagnosed by more than one independent mechanic. the manufacturer was notified of the failure. the vehicle was excluded from nthsa campaign number: 04v287000 (service brakes, hydraulic). there were eleven tsbs on the brakes. the failure mileage was not available.

Tranmisson, evap, evaporrative emission control system leaking

Tl* the contact owns a 2004 chevrolet impala. the contact stated that there was an abnormal noise progressing from the area of the steering wheel while turning in either direction. nhtsa campaign numbers: 09e005000 (steering) and 08e063000 (steering) were referenced. a dealer was not contacted. the manufacturer was notified of the failure. the vin and failure mileage were not available.

Tl* the contact owns a 2004 chevrolet impala. at various times, the ignition failed to start without warning. the contact attempted to turn the ignition switch for almost an hour. in addition, the contact had difficulty inserting the key in the ignition. the contact also stated that the ignition switch position would be turned or the vehicle would stall without warning. the vehicle was taken to the local dealer (feldman chevrolet of novi, 42355 grand river ave, novi, mi, 48375) where it was diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not included in nhtsa campaign number: 14v400000 (electrical system). the contact stated that the key pad was previously replaced. the failure mileage was unknown.

I called chevrolet customer service about a recall on the car. i explained the problem with the ignition switch and i were told it was covered under the recall #14v400000 electrical system: ignition. they had it towed to a chevrolet service place to be fixed. i received a call that the problem was not covered under the recall and i was responsible for all charges of the work done on the vehicle. a key was made under the recall and the ignition key lock cylinder was not replaced. i paid the bill and had it towed back. the man that delivered it put the key in the ignition and it would not come out or turn. i do not feel i should be responsible for charges and they needed to change the ignition key lock cylinder. the car was in the driveway and when a person went to start the car the key would not turn and would not come out of the ignition switch. resulting in the vehicle couldn't be started. i feel this whole recall was handled improperly and i should not have had to be responsible for charges. the frustration of how it was handled i feel they needed to be more professional about the way they handled this recall before they towed the vehicle to a service place and then make me responsible for charges of work done on the vehicle and towing vehicle back not fixed.

For the past couple months the security light in my car has come on at random times. it wont allow me to start my car for 10-15 minutes and also will randomly come on while i am driving. i have talked the my chevy dealer and they told me the could replace the bcm but no guarantee that this would fix the problem. they told me this is a very common failure for the impala and it could be multiple things with the tdm(theft deterrent module) system. i have spoken with chevy as well and was told their was no plan for a recall on this. the dealership says a new bcm plus install and programing will be $750 but they wont guarantee that it will fix the problem. the whole tdm system is faulty and needs to be fixed.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle’s pass lock security light illuminated continuously. also, the engine failed to turn over and start. the contact stated that the vehicle took up to an hour to start. the contact was able to remove the key completely from the ignition while the engine was running. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 126,000.  

2004 chevrolet impala. consumer writes in regards to difficulty getting parts for engine oil leak on exhaust manifold recall. *smd

For the past few weeks i will go to start my car and it will not crank over. but the security light in the message center will blink constantly. at times while i'm driving it will begin to flash also. it takes about 15-20 minutes before my vechile will start after multiple tries.

Loud knocking noise on the left side of the engine and the dashboard gages dont work

I have been experiencing a traction control problem. when i make sharp turns the service traction system light comes on, after this light comes on it pulls to the right and makes it hard to stop and even slides sometimes. i have replaced all speed sensors and replaced the wires and the problem is still reoccuring.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign numbers: 15v201000 (engine and engine cooling ) and 14v400000 (electrical system); however, the parts needed for the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact stated there was an oil leak under the vehicle. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling). the dealer was unable to provide the part to receive the repair within a reasonable time frame. the manufacturer was notified of the failure and was unable to provide a specific time frame that the part would become available. the failure mileage was not available. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the parts to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact received a recall notice for nhtsa campaign number: 15v201000 (engine and engine cooling). the contact was unable to receive the part within a reasonable time frame to schedule the recall repair and was unable to determine when the vehicle would be repaired. the contact called the dealer more than five times for months and was informed months later that the part was available. parts distribution disconnect.

Frequently, the abs activates the brakes while in motion and no pressure is placed on the brake pedal. usually the abs light and traction control turn on afterwards and indicate they are now disabled. sometimes the lights turn on when the engine is started. the dealer said the speed sensor was defective, so they were replaced twice, but this did not fix the problem. this portable had been ongoing for over 6 months.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that after the vehicle was serviced for nhtsa campaign number: 14v400000 (electrical system), the vehicle failed to start. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 150,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while parked, there was a strong odor of oil and there was an abnormal nose preset when driving. the contact received a notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the part for the recall was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown.

The ignition switch at times fails to send power to the starter solenoid or the ignition coil. when the switch is turn on nothing happens at times, the coil works when connected to directly to the battery and the engine starts but stops in a few seconds when the battery lead is removed..

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling). the parts were not available within a reasonable time frame to schedule a recall repair appointment. the contact went to the dealers several times and the parts were not available. the manufacturer was notified and was unable to provide a specific time frame to supply the part to the dealer. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 30 mph, another vehicle crashed into the vehicle but the air bags failed to deploy. the details of the crash were unknown. a police report was filed. the vehicle was not diagnosed or repaired. the driver sustained a concussion from hitting her head on the steering wheel of the vehicle. a police report was filed. the manufacturer was made aware of the failure. the failure mileage was 170,000.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling). the recall part was available. the vehicle was taken to the dealer where the gasket was replaced and the other remedy part was unavailable. the vehicle was at the dealer for twelve consecutive days. the dealer refused to release the vehicle until the remedy was completed. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 chevrolet impala. while the vehicle was parked after a rain storm, the contact noticed water on the rear passenger side of the vehicle. the contact stated that even when the water was cleaned up and without rainy weather, water remained on the floor. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 120,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at 30 mph, a strong odor of fuel was noticed within the vehicle. the contact received a notification of nhtsa campaign number: 15v201000 (engine and engine coolant) however, the part for the recall was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was unknown. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the engine caught fire. the contact smelled smoke coming from the engine. the vehicle was not destroyed. there were no injuries sustained. the contact and her husband extinguished the fire. a police report was not filed. the vehicle was towed to a dealer. the manufacturer was not made aware of the issue. the failure mileage was 136,000.

My car will no longer move when placed in drive or in any of the lower gears. it moves fine in reverse. the repair facility told me it was the i out drum. the only way to replace it is with a new drum that has updated specifications. there has been problems with the current input drum that has resulted in the need for an i put drum with updated specs. if there is problems with the original drum should not a recall be issued?

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The car is equipped with an passlock antitheft system that regularly fails. there are hundreds of the same complaints by owners all over the internet. the car won't start for at lease 10 minuted because it thinks it's being stolen. sometime it won't start at all and i have to unhook the battery and try to bypass the system. i learned that this has happened to others while driving almost causing a collission. the dealership i go to acts like they've never heard of it and can't fix it. it's unsafe for my wife and kid to be riding in.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

I bought my 2004 chevrolet impala (3800 v6 engine) new, which has now less than 12,000 miles, & i drove primarily for running errands. one month ago, its body computer memory went bonkers. the day after i returned after xmas, i went to get grocery. as the car was normal the previous day, i did not expect any problem. however, upon finishing shopping 30 minutes later, i found the car (1) honking non-stop, (2) its dome lights could not be turned off, (3) the “door ajar” warning jingled all the way – even though i stopped by roadside to ensure all doors were closed. on top of that, (4) the turning signals (both left & right) stopped working. about 5 minutes after returning home and locking up the car, (5) the honking/dome lights/door warning started again. although i reset the control panel, the problems did not go away. i therefore took the car to the dealer, but their mechanic could not find the causes offhandedly, and an appointment was made to thoroughly check the car with diagnostic instruments. however, on the day of the appointment (1/26/16), everything was normal again, and diagnostic tests could not find anything wrong by the dealer. today (2/12/16), the turning signals malfunctioned again briefly and worked again, but (6) the instrument panels were all erroneous, with readings of fuel, coolant temperature, tachometer above limits - even when the car is stationary. i expect that it is a matter of time that (7) the speedometer will also go defective. at that time, the dash board will have to be replaced as a whole, costing more than $500 dollars. obviously, the computer system is not working right. i should add that my car has been maintained regularly with the dealer. i hope my report will bring nhtsa’s attention to the above parts/workmanship problems of gm.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 60 mph, the contact turned off the high beam headlights and the electrical system failed without warning. the contact had to park the vehicle and manipulate the high beam switch on the steering column in order for the lighting/electricity to return. in addition, the vehicle received a recall repair for the ignition key where the key was replaced. afterwards, when the key was in the ignition and turned, the vehicle failed to start. once the vehicle was started and the key was in the on position, the vehicle would stall without warning. the contact had to manipulate the key in the start position several times in order to start the vehicle. the contact took the vehicle to the dealer where it was diagnosed that the switch on the steering column and body control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer stated that because the vehicle was over 10 years old, they were unable to assist with the repair. the failure recurred. the failure mileage was 42,536.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

While driving down the highway i saw some smoke or steam coming from under the right dash . i didn't know what it was , so i check my gauges and every thing looked ok , i continue to driving trying to make it to my mothers house. the car cut itself off and i shift to n and roll into the driveway. i got out went into the house for a couple of min. when i return the car was smoking , i dash water on top of the hood but the smoke turn into flames that's when i called 911. help came and was able to put the fire out.

Tl* the contact owns a 2004 chevrolet impala. the contact stated there was a fume odor that emitted in and outside the vehicle. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 170,000. vin tool confirms part not available.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when the vehicle was parked, there was a fuel odor coming from outside of the vehicle. the failure recurred on several occasions while the vehicle was parked on an inclined surface. the vehicle was not diagnosed or repaired. in addition, the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 80,000. vin tool confirms parts not available.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v701000 (engine). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the failure mileage was 79,000.

The headlights no longer work. high beams and low beams both work, but the regular headlights are no longer in service under any circumstance. now, the low beams go on when the headlights used to go on. when i drive at night, i am forced to keep on the high beams. this has been the case for the last 2 weeks. it never had a problem like this before. it started right around the time the vehicle reached 150,000 miles driven.

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available. the vin was not available.

Tl* the contact owns a 2004 chevrolet impala. while driving various speeds at night, the headlights flickered and powered off without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 240,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at various speeds, the traction control grinds on the vehicle became inoperable. in addition, the contact stated that the brake pedal became difficult to depress as the instrument panel illuminated. the failure was persistent. the contact also stated that the vehicle leaked oil. the vehicle was taken to a dealer where but the failure was unable to be determined. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was unknown. the vin was not available.

Tl* the contact owns a 2004 chevrolet impala. while driving at various speeds, the contact smelled burning oil coming from the vehicle without warning. in addition, smoke emitted under the hood of the vehicle. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 15v201000 (engine and engine cooling). the failure mileage was 116,000.

Faulty/worn ignition switch in this vehicle will generate the following issues: (determined through trial and error due to chronic electrical issues:) 1). engagement and disablement of abs system because of lack of good power to the system from the ignition switch circuit. 2). entire loss of directional system(turn signals) again because of lack of good power to the system from the ignition switch circuit. these two situations lead to vehicle that is unsafe to drive at the time of the failure which may happen stationary or while in motion. these issues were intermittent and would happen at any time. ignition switch in a vehicle should not generate issues such as this.

Tl* the contact owns a 2004 chevrolet impala. two years ago, the contact noticed that the instrument panel lights dimmed without warning. two days later, the contact smelled a burning odor and the vehicle lost power. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed a tune up. the failure recurred. the contact stated that the vehicle was never the same after the tune up. the manufacturer was not made aware of the failure. the failure mileage was 128,000. the contact received notification of nhtsa campaign numbers: 14v400000 (electrical system) and 15v201000 (engine and engine cooling). the failure mileage was 128,000. parts distribution disconnect. vin tool confirms parts not available.

Tl* the contact owns a 2004 chevrolet impala. the contact noticed oil was leaking from the engine of the vehicle. the failure recurred three times. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Security light comes on randomly, have to wait ten mins to start vehicle. security light comes on while driving, my gas fuel gauge stopped working so i track the gas my miles .. first 20 miles struggles to go, first thought it was fuel pressure regulator to the fuel pump to tranny to alternator now it wont shift into gear and i don't know what to do one recall for the ignition is ridiculous

The only recall i was able to find out was for the ignition,. my transmission just went out 11/19/2015, it will not switch into gear, it starts just fine no check engine light but left me stranded. turned the car off and when i started it again it drove just fine, so i slowly drove it home. i don't get on the highway no more because it lacks power the get up is not there mind you yes i have 225k miles on it but i have had about 10 trouble codes and i managed to get rid of them all when i cleaned the tps, aic, and map sensor new egr valve, oil change tune up transmission flush all has been done this year and still on the highway it struggles, i did have one code that popped up 0420 so at this point i have been thinkin to just replace the catalytic converter when i get my taxes, but the problem is just getting worse and worse, so then i am thinking its the fuel pump, i mean my alternator is fine, i know i am sick of the security light always coming on, my left blinker only works in the day time at night never which is the weirdest thing, my windshield blades only work on the fastest setting, in the winter when it rains or snows my doors when we get inside to lock them the lock and unlock and the panel says door ajar when there is no door ajar,it will drive just fine as it nothing was ever wrong. inconsistent and whats even weird is now the check engine light wont even come on after my transmission failed me in the middle of the road you would think the computer was able to record something. once tranny fixd i will get the ignition recall fixed originally a loud noise was coming from engine like a screeching noise so i figured it was the alternator now that noise is gone but the minute i felt it wasn't the tranny, my car at the light would not go at all until i turned it off and back on. please help me

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 60 mph, there was smoke under the hood of the vehicle. the contact pulled over and discovered that oil was leaking from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the vin was included in nhtsa campaign number: 15v701000 (engine and engine cooling). the failure mileage was 82,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that there was an engine oil leak in the vehicle. in addition, the contact mentioned that the ignition key needs to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 121,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at approximately 60 mph, the low beam head lights began to flciker and suddenly failed. the contact indicated that the high beam lights also would not turn on. the vehicle was taken to an independent mechanic who diagnosed that the head light switch failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 180,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at 40 mph, the vehicle stalled without warning. the vehicle was able to restart after multiple attempts. the failure recurred intermittently. the vehicle was taken to an independent mechanic where the ignition switch was replaced but the failure recurred. the vehicle was not repaired. the contact stated that the vehicle was previously repaired under the nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 150,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that oil leaked onto the engine and created a fire. the vehicle was destroyed. the manufacturer was not made aware of the issue. the vin was unknown. the failure mileage was 130,000.

I was driving down the road last night my head lights flashed 3 or 4 times and then i lost all headlights. and now when i turn my brights i loose all headlight

When trying to crank vehicle passlock code won't allow car to crank until after 10 minutes. the security light will blink until its ready to crank again. vehicle was stationary.

The check engine light and other warning indicator lights come on while vehicle is in motion. the radio and air conditioner fail to function properly when the warning lights flicker on. therefore i am checking to see if there is a recall on this particular problem...............

When i go to start my car i have no lights and no sign of turning over. then i wait 10 to 20 minutes and i get some lights on the dash, then finally it will start. (this was happening june & july of 2015) now, i have lights, it just doesn't want to turn over. if it does try to turn over, it doesn't stay running. wait 5 to 20 minutes then it will start. it usually happens after i have been driving then stop somewhere for a while, then when i go to leave i have the issues. but there have been times when i first start the car after its been sitting for a long period of time like over night it won't start this issue has begun around august of 2015 took to two different garages, one independent the other a chevy dealership. neither want do anything because there are no codes, because of wasting money on parts that may not be needed, which i appreciate, but yet is frustrating. when i google my issue online there are many who are having the same issues. there are many different ideas on what to replace but no specifics. seems like many are having issues with dealerships....stating chevy needs to look into the problem and have a recall of some sort. i can't afford to be replacing parts just to see if it's the problem. i have already paid $42 to the dealership to drive my car all day to see if it would do the problem. online ideas are stating as simple as replace the gas tank cap to electrical system failure. i had similar issues back in 6/2009, code was read and they replaced the passlock sensor, then had to replace it again in 7/2010

Tl* the contact owns a 2004 chevrolet impala. while driving at an unknown speed, the engine overheated and the temperature warning light illuminated. while checking the oil drip, the contact noticed that the oil had a milky appearance. the vehicle was taken to an independent mechanic. the technician diagnosed that the head gasket had blown and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 120,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. the contact inspected the vehicle and stated that the ignition switch needed to replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 122,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start on numerous occasions. the contact stated that the pass lock sensor needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 178,000. updated 11/18/15*lj *tr

Engine shuts off while at a red light and then will turnover but will not restart.

Tl* the contact owns a 2004 chevrolet impala. during a routine oil change, the technician noticed a gasket leak in the vehicle that needed to be replaced. the check engine warning indicator illuminated prior to the failure. the vehicle was not repaired. the manufacturer was notified. it was unknown if the vehicle was included in nhtsa campaign number: 15v201000 (engine and engine cooling). the failure mileage was 178,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when the key was turned to start the vehicle, it failed to start and the security warning light illuminated. after several attempts, the vehicle restarted. the vehicle was driven to the dealer, but the failure was not duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 90,000.

Tl* the contact owns a 2004 chevrolet impala. while operating the vehicle, the low beam and high beam lights failed to work. the contact had to maneuver the switch to get the low beams and high beams to work. the contact was concerned that the failure could happen again without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 98,270.

The airbag light goes off when starting engine then comes back on again and stays on

While driving on the freeway on a black night the headlights suddenly went out completely. the dash lights remained on and everything else was normal. after braking to an emergency stop i discovered that if i flicked the dimmer switch the lo-beam would come on. some time later, when i flicked the dimmer switch the hi-beams came back on. this situation happened periodically since then but i could also regain some light by flicking the dimmer. on september 4, 2015 on a busy highway at night the lights went out and i could not flick the dimmer switch. it would not click. it seemed to be jammed so no lights. at present i have headlights (bright only) if i hold the dimmer switch up. as soon as i let it go all lights go out.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 15 mph, the contact activated the right turn signal and heard an abnormal noise, but no signal illuminated at the time of the turn. the contact stated that the battery and brake lights illuminated intermittently. this was a recurring failure. the vehicle was driven to the dealer for diagnostic testing. the technician stated that the multi function switch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unknown. the failure mileage was 141,151.

I have replace the ignition switch, starter three times in two years, the alternator and three batteries in two years. also had several frequent tune ups. there is something going on with the electrical system.

Tl* the contact owns a 2004 chevrolet impala. while driving various speeds, the low beam head lamps failed to work. the contact had to apply the high beams each time the failure recurred. also, the turn signals failed to work when applied. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000. ma 10/19/2015 *cn

Vehicle stalled in traffic on various occasions, had it towed to local mechanic twice. on other occasions he provided advice to circumvent the problem, most occasions was to wait, remove and reinsert the key and start the car. took the car into the local dealer (now bill kay), they advised that the ignition switch would have to be replaced (at an exorbitant cost to me). i had our local mechanic replace the switch, and it's been fine since. the problem is that i have two key for the car, one for the ignition switch and another for the doors and trunk. when i received the recall i contacted bill kay, relayed the specifics of my issue, and advised that i was not seeking reimbursement for all my expenses, but would appreciate them rekeying the vehicle so that i could use one key for the ignition, doors and trunk. they advised that this recall did not cover the ignition, and provided no resolution. have contacted them several times with the same result.

The transmission shift sensor has had to be replaced 2times in the past 8 year due to it being faulty. i am not sure what kind of a safety issue this could be but it really starts just randomly jerking into gear for no reason, i had it replaced 8 years ago and now again it is getting done, on top of that the ignition pass lock sensor has been causing the car not to start and from everything i have research this is a problem on gm cars from 2000-2004, i filed several complaints on car complaints.com and you can clearly see there is a problem. it's going to cost me over 1100.00 to get theses two things fixed. i am very upset that chevy chooses to ignore these problems. over the past 4 months i have been stranded over 10 times because my car just wouldn't start. it took the shop a few days to even diagnosis it because they had to get them both to act up due to the computer not storing codes.it seems to me there is some electrical issues with this year but gm chooses to ignore these complaints

The vats system will not let me start my car for 10 to 20 minutes. the system has broken down and my thinking is that gm should have a recall to fix the issue.

When you try start vehicle security light comes on and vehicle does not start. there are many reports of this issue noted online and customers are spending money on batteries and other parts without a fix. gm needs to fix this issue seems like many notes are indicating disgust with the company not responding to this issue.

After replacing: battery, starter, starter module, ignition module, and tumbler lock assembly the security light comes on and car will not start.

Tl* the contact owns a 2004 chevrolet impala. after starting the vehicle, the temperature gauge warning indicator illuminated on the instrument panel. the vehicle was taken to an independent mechanic who diagnosed that the head gasket was overheating and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 150,000.

The car started making a loud screeching noise, haven't been able to drive the car. the car would start for a couple of days and all of a sudden the battery was dead and its a new battery absolutely nothing when the key was turned. had it jumped car finally started and the screeching was loud and cloud of smoke started. turned it off wouldn't start again. i believe it is coming from the serpentine pulley.

Tl* the contact owns a 2004 chevrolet impala. after shifting into drive and pulling off at approximately 5 mph, the service traction control warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000. the vin was unavailable.

I was going down a steep hill - warner hill road - stratford ct. the car battery light came on and i lost power - including brakes. i was able to use the brakes but they were extremely hard to push but they worked. luckily there was no cars in front or back and the traffic light was green. i was able to coast across the intersection into the sikorski aircraft plant past the guard and was able to stop. i turned the ignition switch and the car worked fine. this car was recalled for ignition switch problems and all the dealer did was to replace the key fob with a lead weight. i believe that they should have replaced the entire ignition switch. please let me know if you have any information that the ignition switch should have replaced instead of just a key fob replacement which did not work.

Ignition switch failure. was going down the highway and my car shut off. checked the starter and the battery and the engine, all are in working order. the switch has had problems since i bought it. it sticks bad is hard to turn.

Tl* the contact owns a 2004 chevrolet impala. while the vehicle was parked, the ignition key in the start position would not start the vehicle. all the other electrical functions were working normally. the contact stated that the security warning light illuminated during the failure. it took the contact ten minutes to start the vehicle. the failure recurred on multiple occasions. the dealer stated that the key ignition cylinder needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 120,000.

When i try to start my car, it will not start. i have to wait 10 minutes and then try again. it is getting worse and i have had to wait up until one hour to be able to start car. i have taken it to the dealership where i purchased it at on three separate occasions to try to get the problem resolved and they have not fixed it. sometimes, i can go a week without this happening and at other times, it happens to me several times in a day. i have been late to work countless times due to this and been inconvenienced. it is scary because i am not sure if it could be an electrical issue or what else could happen as a result of this defect. i'm not sure if the problem could be the key, ignition switch or something even more detailed.

I have replaced the power steering pump but steering wheel still hard to turn, this has been going on since early 2014

Tl* the contact owns a 2004 chevrolet impala. while the vehicle was at the dealer for repair, the dealer diagnosed there was an oil leak in the intake manifold gasket. the vehicle was taken to an independent mechanic who diagnosed that the intake manifold gasket needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the vin was excluded from nhtsa campaign number: 15v201000 (engine and engine cooling). the failure mileage was 126,696.

Tl* the contact owns a 2004 chevrolet impala. after rainy weather conditions, water leaked from underneath the front passenger side dashboard. there was an accumulation of water on the front passenger side floor. the failure caused an electrical shortage and the radio speaker became damaged. the vehicle was taken to an independent mechanic who diagnosed that the water deflector shield would need to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 104,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle stalled without warning. the contact took the vehicle to a mechanic, who stated that there was a recall for the pass lock on the key. the mechanic referred the contact to a dealer. the dealer informed the contact that the vehicle was not included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer stated that the vehicle would not be repaired. the failure mileage was unknown. updated 7/29/15*cn updated 10/17/2017*cn

2004 chevrolet impala. consumer writes in regards to ignition switch recall repairs and requests reimbursement for the ignition switch he paid to have replaced. *smd

I was drive home from work at night and my security light came on my car. the next thing it was off. while i was driving to work after leaving home the light came back on and stay on. i got to work and look in my gm manual and seen that i should take it to a dealer. i went to my car after work to go home the light was off. i stop to get gas. my car would not start. nice man came and said lets disconnect the battery. he did. my car started. i was ok for threes day then the light came back on and my car would not start. i had a recall on the ignition switch in sept of 2014. took it to the dealer they only fix the key. i took it to the dealer today they had to fix a part on the ignition switch. please ask that there is a recall. i dont feel safe with this car. i can't afford a new car. i scared that this car could stop running while driving it. thank you

Tl* the contact owns a 2004 chevrolet impala. while driving at approximately 30 mph, the vehicle security light illuminated and the vehicle stalled. the failure recurred twice. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2004 chevrolet impala. while driving at approximately 55 mph, the fuel gauge failed to provide the accurate reading level and the speedometer did not display the correct speed. the vehicle was taken to a dealer where it was diagnosed that the fuel gauge and the speedometer needed to be repaired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000.

I turned the key to start the car and was driving and my gas hand,speedometer and oil indicators just fell to the bottom of the circle. instead of showing me the amount of gas i have the red needle falls behind the "e". the same is true for the speedometer,the needle just falls to the bottom,and the cold/hot indicator is at the bottom of the panel. isn't this an electrical problem? *tr

Come on now, i see the complaints on a bunch of things that is wrong with my 2004 impala. an there is more than one person saying it. there seems like there is a serious problem here that you guys seem to be ignoring an refusing to fix. i think its about time for some people to get together and file some kind of lawsuit against you guys if you don't address these issues. now for the same complaints for my impala, number 1 it does not like to start sometimes and then i have to wait 20 mins to an hour just for it to finally start. number 2 the security light stays on. number 3 the gages to my speedometer and gas move all over the place and doesn't give me the accurate reading. other experiences i've had noticed is that my brights don't always like to shut off the first time, the car pulls mainly to the right, but also back and forth. and all the buttons and light to my radio works but no sound comes threw. i haven't experienced any of the other things in the complaints yet but these ones i have an they need to be addressed like i said before something is done about it by the people. thank you

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) and stated that the parts were not available for several months. while waiting for the part for the recall repair, the key was difficult to turn over and the vehicle stalled more than twice. the dealer did not provide a specific date for when the parts would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. the failure mileage was not available.

2004 chevrolet impala. consumer writes in regards to recall notice #14350. *smd the consumer stated she had unnecessary repairs done on the vehicle, as the safety issue could not be identified. the consumer stated on several occasions, the vehicle would not start. the ignition switch tumbler was replaced. *jb

My security light pops on and then when i turn my car off it won't start back up for at least 20 mins. it happens randomly and leaves me stranded...i seen other reviews and this seems to be an issue with gm vehicles. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system); however, one of the keys was not repaired. the contact mentioned that when the spare key was used the security light illuminated on the instrument panel. the dealer and manufacturer were made aware of the failure. the vehicle was not repaired. the failure mileage was 83,817. updated 5/5/15*cn updated 9/16/2015 *js

I bought the car used at dealership in rochester ny it had around 128000 when bought it died out at about 131000 they claimed that the car was fully inspected was a total failure had to spend a 1000 plus dollars at good year to months after bought had no heat shit heads could fix it i want my money back for the car i way over pay i paid 5300 with taxes and sitting in my drive way dead... the call the deaker no response i have warranty but they wont answer or do work. *tr

Intake manifold gasket. why are the defected? there are so many complaints about faulty ones and still you have not changed to better gaskets. first the heat goes and then the car overheats for no apparent reason. changed the water pump and thermostat. now the gasket. for the price you pay for this car it should not have to cost me another 800 to 1200 more for a part you can fix with changing your product you use. i have own gmc products for over 20 years and this is my first complaint about them. just because i am having problems with my impala will not keep me from telling people that gmc has good cars. just wish this problem will fixed for future owners. would hate to be called a liar. one of our gmc's is a 78 sierra classic which was bought brand new in 77. *tr

After parking my car, i just happened to noticed smoke coming out from the front of car and i was fortunate enough to have a dry chemical fire extinguisher available to put out the flames. it appears that there was a valve cover oil leak that had dripped onto the exhaust manifold that caused the oil to ignite into flames. resulting damage that i'm visually able to see was to all spark plug wires, engine coils, plastic engine cover, oil dipstick, right engine strut, wiring harness pigtail going to coil pack assembly and under hood insulation. i will not know full extent of damage until i attempt to perform the repairs myself. i have photos if someone would like to view them. also, the mileage i listed of 99,400 is approximate, it is not exact as i am not near my car at the moment. *tr

The car will not start all lights and heat comes on or air the security light flashes will take anywhere from 5mins to 30 minutes to start you guys really need to address this issue i have seen so many complaints about it and im not understanding why there has not been a recall issued as of yet. me and my 2 year were stuck in the car in 0 below conditions for at least 20 mins i cried the whole time thinking my baby was freezing were we had left from had just closed and there was nothing to do but wait i need my car to get around please recall and fix this issue for your customer we look to you guys to give us safe cars. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while approaching a stop light, the brake pedal was depressed but the vehicle failed to stop. the contact had to apply excessive force to the brake pedal in order to stop the vehicle. the vehicle was taken to an independent mechanic who stated that there was a leak coming from the driver rear side of the vehicle. the dealer diagnosed that the brake lines needed to be replaced. the vehicle was repaired. the contact stated that the brake fluid warning light previously illuminated and the vehicle was inspected by the independent mechanic who replenished the brake fluid. the manufacturer was not notified of the failure. the failure mileage was 57,000. updated 04/07/15*lj the brake lines were leaking and corroded and rusted. updated 06/04/15*jb

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start intermittently. the vehicle was taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 03/30/15*lj updated 9/26/2017*cn

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the dealer stated that the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. the vehicle was able to restart. the contact mentioned that there were no other keys on the ring and no additional weight other than the single ignition key. the contact received notification of nhtsa campaign number 14v400000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 160,000.

Today my car locked up and my steering locked up wheels and speed just my brakes was the only thing that worked . the car just shut off, not start back up. i was afraid because i had my children in the car. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated while driving at 25 mph, the rear windshield exploded. there were no injuries. the contact mentioned that the failure had occurred once before. the vehicle was taken to an independent mechanic, where the technician was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.

Hello, i just purchased this vehicle from a used car dealer and drove it to work two days later. i work an hour away and take the turnpike....i noticed while i was driving that the speedometer was near 90, and when i pulled into my jobs parking lot i was near 40 mph...the parking lot's speed limit is 10 miles per hour with speedbumps so i knew something was wrong. when i got off of work my gas tank read past the full mark....i have been filling the tank every other day to prevent being stranded. i immediately called the dealer and he took a look at it. i purchased the car on 01/17/15 and today's date is 02/01/15 and i am still waiting to get the problem resolved. i've researched online and seen a lot chevy impalas have this problem. most notably 2001-2005 i would be eternally grateful if the matter can be resolved. thanks, [xxx] p.s. there weren't specific options for the problems. they are:the gas gauge, speedometer, the whole panel....i found out this is called a cluster? or cluster panel? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chevrolet impala. while driving at approximately 25 mph, the passlock security system disabled independently. additionally, the security lights and exterior lighting began to flash. the vehicle failed to restart. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 45 mph, the steering wheel and the brake pedal became stiff. the vehicle stalled and was able to restart. the vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system) however, the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 149,000.

Tl* the contact owns a 2004 chevrolet impala. the contact received a notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

2004 chevrolet impala. customer received repairs due to recall and is requesting repairs. *ta the consumer stated the transmission had to be replaced, because the vehicle would to hesitate and then jerk. pieces of metal were discovered in the transmission pan indicating an internal fault. also, the ignition and cylinder were replaced. *jb

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the speedometer and tachometer gauge failed to read the accurate reading levels. the contact mentioned that the gauges sporadically increased and decreased. the failure was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 45,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the key was not able to turn in order to start the vehicle. the failure occurred on several occasions. the vehicle was taken to a dealer, who diagnosed that the ignition switch needed to be replaced. the vin was included in nhtsa campaign number: 14v400000 (electrical system) but the part was not available. the vehicle was not repaired. the failure mileage was not available.

Tl* the contact owned a 2004 chevrolet impala. the contact stated that while driving at approximately 35 mph, the vehicle stalled without warning and crashed into a barrier and a speed sign. the air bags failed to deploy. a police report was filed and no injuries were sustained. the vehicle was destroyed. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not made aware of the failure. the approximate failure mileage was 96,000.

Had high beams on, heading home, lights all of a sudden went off! pulled over and stopped. low beams work fine, high beams do not. *tr

Driving down the road with my high beams on, my headlights went out completely. my low beams work ok but if i use high beams they randomly go out. this is the second gm vehicle i have had with this problem. the mechanic at the gm dealership said 4 of his 6 family members have had same problem. a former co-worker had same problem. i contacted gm and was told my car was to old for them to fix it... *tr

2004 chevrolet impala keys and ignition switch. *mw the consumer stated the repairs were done on october 13, 2014. however, she did not believe the recall adequately addressed the problem she experienced with the ignition. on may 7, 2014, she was unable to start the vehicle, because the security light malfunctioned and locked the ignition. the ignition cylinder was replaced at a cost of $ 525.21. *jb updated 12/10/14. *jb

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 25 mph, the vehicle stalled after the check engine light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 196,000.

2004 chevrolet impala. consumer had car fixed and received no reimbursement. *ta the consumer replaced the dash lights and there was an issue with the air condition and heat. . *jb

Tl* the contact owned a 2004 chevrolet impala. while driving approximately 45 mph, the vehicle independently accelerated to approximately 70-80 mph then seized without warning. as a result, the vehicle lost power steering causing the vehicle to crash into a guardrail. the contact sustained a cracked or broken rib, which required medical attention. a police report was filed. the vehicle was towed to a salvage yard and was deemed destroyed. the contact received a notice for nhtsa campaign number: 14v400000 (electrical system) after the crash. the manufacturer was not made aware of the failure. the failure mileage was unknown.

2004 chevrolet impala dealer has not received part for recall *cn the consumer stated in december 2013, he began to experience a problem while driving on the interstate at 65 mph. the vehicle would lose power, including the speedometer dropping to zero. a local repair shop inspected the vehicle, and informed the consumer, the speedometer in the cluster had apparently gone bad. the cluster was replaced. however, the problem happened again. the consumer went to another shop and they stated the speed control sensor was not functioning properly. the part was replaced and the problem did not return. *jb

2004 chevrolet impala ls ignition lock cylinder was replaced. *mw the consumer is seeking reimbursement, in light of the recall. *jb

My service traction system and abs light stays on constantly when i am driving. i don't know what kind of problem this is could you possibly tell me some information and if there's a recall. *tr

The key switch is bad some times after it is started all dash is not working and security system is locked and you have to shut it down some times more then once have been told the key switch is bad i ask someone at g.m. if they could send me the switch but told me i had to take it to a shop did that and all that was done is put a piece of something in the key that did not help that the switch is bad is there any one that can help or just send me a switch i can put it in. *tr

2004 chevrolet impala. customer requesting reimbursement car quit, due to ignition switch malfunction. *mw

I just bought a 2004 chevy impala just 1 week ago (70k miles), and i'm already having major ignition trouble. when i turn the key, nothing happens -- the security light blinks a few times. we replaced the battery and cranking relay switch, and no luck. i've search the web and youtube, and this appears to be a common problem. some say that the car needs to "relearn" my key. other sites say i need to deactivate/reset the security system. sometimes the car stars with no problem. i don't know what triggers the issue. this is beyond frustrating, and i don't have any more money to put in this car. please, please help. thanks! *tr

2004 chevrolet impala. consumer writes in regards to ignition switch recall. *tgw the consumer had the ignition lock cylinder replaced in march 2007. the consumer is seeking reimbursement. *jb

2004 chervrolet imala. consumer is requesting reimbursement for repairs made to the ignition. *kl the consumer stated the vehicle stalled, while driving. a local repair shop replaced the ignition switch. *jb

Service traction system light has gone on a number times and then went off again. now, when it goes on the abs light and the traction off lights also go on. they usually go off while driving. these warning lights do not always go on. if they are going to go on, it will generally be on start up. today all three lights went on at start up, but the service light went out and the abs and traction lights remained on. turned vehicle off, then back on and the two lights remained on. i've been told it's a common problem with impalas, you can spend a lot of time and money trying to figure out the defect without success. i'm worried that our safety might be in jeopardy. *tr

I bought 2004 impala and have ignition problem with witnesses with a dent in front bumper, after ten years or over 100k miles the gasket goes on gm/gmc products, both inner tie rods rotten out. i have talk to gm executive office that fix the impala problem in 2011 but unwilling to deal with it now. i think i need out side counsel and engineering firm to test and testify on my behave and3,700 other owners with the same problem. i want new vehicles and setting up a date with congressional oversight committee, and nhtsa review my case. i have met with congressional panel investigating gm that want to help me resolve this problem. i been a gm person but seriously looking in the foreign market if i have no serious resolution. *tr

Tl-the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start on the first attempt and would have try several times before the vehicle would start. in addition, the ignition switch and key and would become extremely hot. the vehicle had not been repaired or diagnosed. the vehicle was included in the nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the approximate failure was unavailable. ne

Yesterday, october 31, my husband took our 2004 chevy impala in to get the keys repaired due to the ignition switch recall. the dealer, [xxx] of wood river, refused to repair the six keys purchased from chevrolet with the car [we ordered 4 additional keys from chevrolet with the car]. it was a flat refusal to repair more than two keys, not a "there is a fee for additional keys" the dealer said they were instructed to do this by chevrolet. as these keys were purchased from chevy [as opposed to being copies made elsewhere] they should be covered. the recalls, nhtsa recall #14v400, gm recall #n140350 notice specifies "all ignition keys" i have written chevy to complain and also notified senators [xxx] of chevy's actions. i though you should be notified that chevy is not actually fixing the problem as ordered. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system) and stated that the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and the contact had not experienced a failure.

For the past four weeks, i have noticed the passenger's airbag light is on, although there was not any incidents or defects to the vehicle. this really concerns me, due to it may be ineffective if there was a crash. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start. several attempts were made before the vehicle responded. the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system); however, the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was unavailable.

My wife was driving home from work when the engine stopped running and caused her to have to pull off the road. it took several minutes before car would restart. since the first time she had this happen at least 3 times a year since. i've driven the car several times after she has told me it happened again and had our mechanic look at it also. also have had the instrument panel gauges not working properly for 2 years now and haven't been able to figure out why, we think there is a short somewhere in the electrical system but have not been able to pin point it. the chrome plate aluminum alloy rims the chrome has been flaking off since the car was 2 years old and we now have to keep refilling the tires with air at least once a week. have gone to the dealer a couple of times but get a run around that its not a problem with the car. i have talked to a gentleman who also has the only other 2004 impala ss in our town and he has the same problems as we have had and gotten same response from our local dealer where we both bought our cars from. my impala ss at this time has just over 80,000 miles on it and in addition to problems mentioned above we had to have power steering pump, rack in pinion and alternator replaced and looking like the rack in pinion is going out again as i write this. i've become very disappointed with chevrolet over this car. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). however, the parts needed were not available. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and they stated that the parts were supposed to become available in a couple of weeks. the contact had not experienced a failure.

Tl* the contact owns a 2004 chevrolet impala. after inserting the key into the ignition switch to turn the vehicle on, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. the failure occurred several times. the vehicle was taken to dealer. the technician diagnosed that the sensor light needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owned a 2004 chevrolet impala. the contact stated that while driving at 55 mph, the vehicle veered to the right and traveled into a ditch. as a result, the vehicle rolled over and the air bags did not deploy. a police report was filed and there were no injuries reported. in addition, the contact stated that the vehicle failed to start after several attempts. the contact received nhtsa campaign number 14v00000 (electrical system) and believed the failure was related to the recall. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 105,000.

Chevrolet impala 2004, traveling on a 4 lane divided highway, at 65mph, using cruise control, 2 adult passengers using seatbelts, driver saw truck entering the intersection from the drivers right side. the driver accelerated and swerved to avoid a collision. the impala was struck by the truck. skid marks were made on the highway by the tires of the impala from the impact to where the impala stopped and the engine stopped. the driver worked to put the car into park to restart the impala in order to move the impala to a safer position on the highway, out of the lanes of traffic. upon stopping the driver turned off the ignition key to the off position. the key was not on a key ring. the key had been removed from the fob and key ring upon receiving the safety recall notice, gm recall 14350. the hazard blinkers were turned on. the driver and passenger moved to the adjacent frontage road. the driver of the truck called the local police. the driver of the impala called 911. a police report was made. pictures were taken of the damage to both vehicles and the skid marks on the highway, made by the impala. no skid marks were visible along the path traveled by the truck. the impala hazard blinkers were turned off. the driver attempted to start the impala. the impala did not start. the passenger worked to start the impala, the dash lights did not turn on, the head lights did not turn on. a witness moved a vehicle into position to facilitate a "jump start", the impala started, the security warning light was illuminated. the impala was driven a short distance and parked, odometer reading 297336. arrangements for repair have yet to be determined. *tr

Tl* the contact owns a 2004 chevrolet impala. after turning the key into the ignition switch, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. the failure occurred several times. the vehicle was taken to dealer. the technician recommended the sensor light needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2003 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). the contact stated the dealer refused to perform the recall repairs due to the contact not having the original keys. the contact stated the vehicle was purchased from a dealer and the original keys was never provided. the manufacturer was notified of the issue. the contact had not experienced a failure.

2004 chevrolet impala. consumer writes in regards to gm recall #14350 reimbursement. * ld the ignition lock cylinder was replaced, prior to receiving the recall notice. *jb

Chevrolet. consumer is writing in regards to ignition switch.* ld the consumer experienced problems with the ignition switch. however, the dealer informed her, the vehicle identification number, was not included in the recall. the consumer had the ignition switch replaced, at a cost of $ 338.94. *jb

Abs and trac off lights come on every time i start the car and stay on till i turn it off. can't seem to fix it. *tr

Dear gm, my name is [xxx] and i have come so close to having a accident in my car it have cut off twice while i was driving to work . by the grace of god i leave for work at 3:00 in the morning. so when it cut off on the high way their were no traffic. but it then cut off again while i was making a turn , and thank god again that the driver in front of me that was backing up was quick to stop because i could n"t move. so could you please fix this problem. i have been calling to get this problem fix and no one from your company get on the phone they have me waiting over an hour then makes a ring sound out of nowhere. please contact me at [xxx] i am scared for my life in this car, it is my only means to work so i got"s to drive it . please call asp thank you -my address is [xxx] vin[xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2004 chevrolet impala. consumer states vehicle has died several times while driving. *tgw the consumer stated on one occasion, he went through some constructions, knocked the side mirror off, and cracked a window. the vehicle also received scratches and dents. *jb

I haven't been physically hurt because of this ignition switch re-call but it has made me displaced for days on end because the car wouldn't start. i've missed work on more than one occasion and then i'm being told by gm that the part isn't built, there isn't enough to go around, it's like what are we as gm owners suppose to do until the part and then wait to see for the chevy house to call to replace the part. why should i have to be displaced and disheveled but i won't be compensated unless i'm hurt? this makes no sense i didn't ask for my car to have issues of this sort but yet i'm missing time off of work because the work won't crank. what can be done about my issue even though i'm not physically hurt? *tr

Tl* the contact owns a 2004 chevrolet impala. after starting the vehicle, it began to jerk and suddenly accelerated. the failure occurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 120.

I experienced issues with my gas hand not working properly. when there is gas in my car, no matter if it's full or almost empty, the hand stays on full for the most part. it does not detect the property amount of gas in my car. there is an issue with the fuel level sensor, fuel gauge and needle. *tr

While driving straight power steering failed, had to man handle. was driving thru flooded road. *tr

Tl* the contact owns a 2004 chevrolet impala. while driving 35 mph, the transmission failed to shift into gear without warning. the vehicle was taken to an independent mechanic who stated that the ignition switch needed to be replaced. the vehicle was repaired and the manufacturer was notified. the failure mileage was 132,000.

Tl* the contact owns a 2004 chevrolet impala. after several attempts, the vehicle failed to start. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system); however, the dealer stated that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the vin was unavailable. the failure mileage was 120,000.

Pursuant to the letter i got in regard to recall 14350, i contacted the dealer where i bought my car, jim butler chevrolet. i got an email back from them saying the only recall they show on my car is 13036, and they will only schedule me for that service. i verified the vin on your website, and 14350 is indeed correct. note that i have contacted this dealer repeatedly over the past two to three years, because my car won't start after i shut it off when it isn't in park. it's left me stranded more than 20 times (which is dangerous in itself, plus i had to call for road service, which isn't free), and the service manager has so far refused to take any action and in fact did not even return my many phonecalls about it. now they can't even get the safety recall number straight (until i let them know i'd be contacting you, suddenly, it is the right number). this is why people are dying: dealers ignore reported problems because it costs gm money; they stonewall you until you die in a crash or die standing by your car waiting for the tenth tow. thanks to gm, i am done buying american cars. please investigate this common impala non-starting issue (search online: it's not the starter, and i've already paid to replace the ignition, but they still won't give me my key codes). *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated the key was hard to turn in the ignition and the engine would hesitate before starting. the contact mentioned that there were times the vehicle would not start. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). the vehicle was taken to a dealer. the technician diagnosed that the failure was normal. the vehicle had not been repaired. the manufacturer was not notified of the issue. the failure mileage was unknown. updated 10/30/14*lj the consumer stated a recall was performed where a metal piece was added to the key for the sliding of the key switch. the ignition remained hard to turn. the manufacturer was notified and advised that the consumer pay for the vehicle to be diagnosed. updated 04/27/2015 *js

My car has had a problem with periodic not starting, this has been going on for years off and on. the other day was when i finally realized my car had put me in a dangerous situation. i went to the store late right before it was about to close. went and made my purchase. when i came out my car would not start. i have been reading about a passlock issue on certain gm models and mine falls within the make and year of vehicle with this issue. there were a group of men whom kept lingering around the store after it had closed, and here i am a female alone stranded due to a vehicle that wouldn't start. because of a passlock defect. thank goodness the police came by wondering why there was a car in the parking lot of a closed store. he sat and waiting for my car to reset so that it would start. i guess it is gonna take someone to lose their life or be severely injured for gm to feel they need to fix this. i don't think anyone should have to spend their own money on a issue that gm is fully aware exists. someone may not be so lucky next time being stranded and having their car not start. death wont wait 10 minutes for a reset. *tr

Car would not start security light blinking ,let it sit for 15 minutes then it starts, really disappointed . *tr

Tl* the contact owns a 2004 chevrolet impala. while driving 40 mph, the contact heard an abnormal sound coming from the engine and the radiator overheated. the vehicle failed to shift out of park. the contact was able to merge the vehicle to the side of the road and poured water into the radiator. the vehicle was taken to an independent mechanic for diagnostic testing, but the cause of the failure could not be determined. the manufacturer was not notified. the failure mileage was unknown.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 35 mph and attempting to stop, the brake pedal became dificult to depress and failed to respond. as a result, the contact crashed into the rear of another vehicle. a police report was filed. the contact sustained injuries to the right arm, the thumb and the rotator cup, which required medical attention. the manufacturer was not notified of the failure. the approximate failure mileage was unavailable.

Tl* the contact owns a 2008 chevrolet impala. the contact received notification of nhtsa campaign number 14v355000 (electrical system). the part that was needed to remedy the recall was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the light dimmer switch failed to activate and was able to activate only one setting. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.

The speedometer needle would stick just out of the blue and every you would excel it would go up more but never come back down. the only way to get the needle to come down so it didn't wrap completely around would be to pull over and turn the key to the off position and then repeatedly turn the key from off to accessories on (the spot right before the car starts). each time you turn it from off to on the needle would drop about 3-5 mph. it sometimes took a few minutes and was a real pain if you were driving in a big city or town with a lot of stop and go because you would have to pull over about every 4 or 5 times just to get across town. this was recalled in the trucks and trailblazers i was told, so i am not sure why it was never recalled in the impalas. it was an expensive fix, but had to be done. *tr

Tried to start car, wouldn't turn over even though car had power, no noises or sounds made when trying to turn over even though i had full power to radio winders doors and electric dash board. had a new starter put in because i thought that was the issue. 2 weeks later security light comes on while driving and stayed on. tried to turn car on same thing happened have power. but no turn over and security light is still on. turned off car took out keys and left car alone came back later and car started w/o incident. no security light on. same issue keeps happening maybe 4 times a month if not more have to wait 10 mins in order for car to start. issue happens at gas station, home, work, hot and cold weather. before i figured out 10 min delay had car towed and spent money on repairs that aren't necessary. noticed one day while i sat in car for 10 mins in summer heat with 3 month daughter, that car makes a sort of computer humming/buzzing sound. after the 10 or so i hear a click or as i call it a shut down sound and then i am able to start car. *tr

For 5 or more years when i try to start the motor i get nor response from the starter, the lights dim and other electrical driven things shut down. if i touch the solenoid terminal of the starter with a hot wire the starter runs and the engine starts. when i take the hot wire off the terminal the engine dies. sometimes if i clean the fuse contact and try again it will start but often will not. i have found that reaching under the dash and moving the wires that come out of the switch behind the dash key will get it to activate the started but even this some times isn't immediately effective. i have at time had to walk and try again at a latter time. this could be a very severe safety hazard. if me and my family members including many children, grandchildren and great grandchildren could be stranded when we stop along the road or even in the back country where we like to go. example: a severe storm or other reason to have get going fast such as injury or sudden sever illness, when i discussed this problem with chevy dealers they say that this recall will not even get me and inspection re the ignition switch without a large service fee. i feel that is a defective switch and should be replaced. it appears that the power wire to the coil is on the same circuit as the one activating the starter solenoid so if the engine should stall for any reason one may not be able to start it and you would have the condition that this recall is about. i t doesn't matter if i use a single key and i have tried both keys. the dealers don't will not even look at the switch itself. my experience shows that just putting a plug in the in the key slot will not solve the problem. . *tr

When i started my car friday after getting gas, the security light came on. when i was finally somewhere safe, i shut the car off and restarted it. it started just fine and the light did not come back on. today (sunday) i left work and drove 4 miles to get my daughters check from her work. i left the car running while i ran in and grabbed the check. the moment i got back into the car i noticed the security light was back on. when i got home i shut the car off and restarted it. it started just fine and the security light did not come back on. *tr

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 65 mph, the driver lost control of the vehicle due to the wet road surface. the driver failed to bring the vehicle to a stop and the steering and brakes seized. as a result, the driver crashed into an embankment and a tree. the air bags failed to deploy. the driver sustained neck, head, and back injuries and medical attention was received. a police report was filed and the vehicle was destroyed. the contact referenced nhtsa campaign number: 14v355000 (electrical system), but it was not confirmed if the vehicle was included in the recall. the manufacturer was not notified. the failure mileage was unknown.

Please help. i have a 2004 chevy impala. it has the gm passlock. the security light comes on the message board and sometimes the car will not start. the car has left me stranded about 25 times. i'm afraid one day it will be an emergency and my car is going to leave me stranded. this is a very common among impala and other gm vehicles. this should be a recall asap. thank you! *tr

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 65 mph, the speedometer displayed that the vehicle was traveling 90 mph, which then increased to 110 mph. in addition, the rpm gauge failed to provide accurate reading levels while the vehicle was parked. the failures occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failures. the approximate failure mileage was 133,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the key released from the ignition switch intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the contact stated that the vin was included in nhtsa campaign number: 14v400000 (electrical system). the failure mileage was 90,000.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 45 mph, the vehicle stalled without warning. the contact was able to restart the vehicle, but the failure recurred on numerous occasions. an independent mechanic stated that the ignition switch needed to be replaced. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified. the failure mileage was unavailable.

As i proceeded west down richmond ave the young lady was pulling out of her job parking lot. she was trying to head east on richmond ave., but she was talking on her cell phone and also looking west instead of the direction traffic was coming from. as she proceeded to cross 3 lanes of traffic without looking in the right direction and talking on her cell phone, i start to blow my horn as well as trying to merge into the far left lane to dodge her from hitting me. that was a failed attempt she still ends up smashing into my passenger side panel along with the front bumper and tire. no airbags ever deployed. *tr

I was out running errands. i turn on my left turn signals and it was not working. i depressed my hazard switch, and turned it off and turned my left turn signals again and it started working. i have been having this problem off and on since the beginning of july,2014. i have read numerous complaints about this same issue. this is a safety issue that gm needs to address today! *tr

Switch became difficult to change to high beams, sometimes the lights would go black. now high beams only stay on by hold switch back. *tr

I have been having problems with my 2004 chevrolet impala off and on since i got it. there are times when i turn the ignition off and it will not start. the dash and lights will work, but when i turn the key over it does nothing. this just recently occurred while i was out of town. i had to leave the car and go back for it 2 to 3 hours later, and it still did not start right away. i got to my hotel room and turned the ignition off and immediately tried to restart it and it failed again. after tossing and turning all night and worrying that i would have to call a tow truck, the car started the next morning. i dared not turn the ignition off until i made it home safely. this was the scariest incident of them all, a country girl being stranded in the city. i notice that other 2004 impalas have the same problem. it would be nice to get the problem taken care of. *tr

Tl* the contact owns a 2004 chevrolet impala. while idling at a traffic light, the vehicle was unable to accelerate and the reduce engine power warning indicator illuminated. an independent mechanic stated that the throttle body needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 114,000.

@ 65mph traffic came to a slow down,i had plenty of space 2 stop if i had 2 in my lane. i applied the brakes & the wheels locked up & was skidding out of control,it surged into the lane left of me & the rear slid over where i was sideways. i tried to control my steering but it would not respond,then it went into the lane right of me nearly missing a truck it shot over to the right lane and was now on the shoulder where i still had no control of any steering at all.then the car slammed into a concrete retaining wall and finely the car stopped.the air bags driver and passenger never inflated. damage to the front end was a total loss including the hood,both right and left side fenders had crunched, the driver and passenger doors bent then the battery died.i already replaced a battery three weeks ago from some kind of electrical system was malfunctioning. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at approximately 60 mph, the wheels seized and caused the contact to crash into a concrete barrier. the air bags did not deploy. the contact restarted the vehicle and the vehicle stalled. a police report was not filed. the vehicle was towed to an independent mechanic. the vehicle was not repaired. the failure mileage was 87,000. updated 09/17/14*lj updated 02/12/2015 *js

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle would shake vigorously when the brakes were applied. the failure occurred while driving various speeds. the dealer replaced all four brakes, rotors, and tires and performed an alignment; however, the failure recurred. in addition, the vehicle would fail to restart when turned off for thirty minutes or longer. the starter was replaced twice, but this did not remedy the failure. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 161,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at approximately 65 mph and going over a pot hole. the vehicle stalled without warning. the vehicle was taken to the dealer for diagnostic testing where the failure was unable to be diagnosed. the manufacturer was notified of the failure. the approximate failure mileage was 64,000.

Now car was pulled into drive, has windows down, and will not start, key does not turn but half of lighting works , we are having bad storms an with a 5 year old child to transport, cant move the car and has another one blocked in has set for 4 days no way to get the key to turn am able to open door was told it needed ignition switch but cant be put in because car key will not turn so car cannot be put on acc, had to transfer insurance to another vehicle that we are trying to get rid of i cannot take the car anywhere and very devastated , have to tell people when they ask it was a junker going to try to fix, ha ha junker but mr fix it i am a disabled 68 yesr oldto have it draped in plastic and i live in a very up dated community where there is lots of traffic cannot afford to keep driving the van, license and title up in two days i am disabled and we have a child to pick up and return after visitation i need an answer right away ordered the stupid ignition switch and paid for it and now it cant be installed because the key will not turn says it has to be set on acc . cant do that, cant push it because it wont move owned this car less than a month tax license, title and insurance lots of money i don't have they need to get this car fixed asap or i will have to have a loaner car, to pick up my daughter social security is not enough to live on and i don't have the money paid it all out for what i was told was a good car and it was cheaper on gas bought from an insurance man, please i cant wait i do not have money to drive around in some one else's vehicle help help help pleeeeeeeeeeeeeeaze urgent help needed 3. personal information *js

Brakes making loud noise, had front brake pads put on and now back brakes making loud noises car all of sudden didnt want to stop, now car was pulled into drive, has windows down, and will not start, key does not turn but half of lighting works , we are having bad storms an with a 5 year old child to transport, cant move the car and has another one blocked in has set for 4 days no way to get the key to turn am able to open door was told it needed iginition switch but cant be put in because car key will not turn so car cannot be put on acc, had to transfer insurance to another vehicle that we are trying to get rid of i cannot take the car anywhere and very devastated , have to tell people when they ask it was a junker gonna try to fix, ha ha junker but mr fix it i am a disabled 68 yesr oldto have it draped in plastic and i live in a very up dated community where there is lots of traffic cannot afford to keep driving the van, licence and title up in two days i am disabled and we have a child to pick up and return fter visitation i need an answer right away ordered the stupid iginition switch and paid for it and now it cant be installed because the key will not turn says it has to be set on acc . cant do that, cant push it because it wont move owned this car less than a month tax license, title and insurance lots of money i dont have they need to get this car fixed asap or i will have to have a loaner car, to pick up my daughter social security is not enough to live on and i dont have the money paid it all out for what i was told was a good car and it was cheaper on gas bought from an insurance man, please i cant wait i do not have money to drive around in some one else's vehicele help help help pleeeeeeeeeeeeeeaze urgent help needed. *js

Often my 2004 chevy impala will not start on the initial try. i have to wait several minutes with the ignition on for the system to reset. this is a widely known issue and chevrolet should own up to the mistake and fix the problem. *tr

My chevy impala ignition would not start my car on. i called the several dealership. [xxx] said there's no recall from gm on that. now i don't have a car because of a ignition problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 5 mph, the vehicle stalled and multiple warning indicators illuminated on the instrument panel. the contact was able to restart the vehicle after several attempts, but the failure recurred. an independent mechanic stated that the ignition switch was the cause of the failure. the manufacturer stated that the vin was excluded from nhtsa campaign number: 14v400000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 150,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated while waiting at traffic light, another vehicle traveling on the opposite side of the road attempted to make a right turn and crashed in the middle of the both driver side and rear passenger side door. the air bags failed to deploy. the contact sustained pain and mild bruising on neck, back, knee and both arms. the vehicle was destroyed. neither the manufacturer nor the dealer was made aware of the failure. the failure mileage was 160,000.

My car as well as other gm cars of my year, 2000-2006 have experienced a "no-start" condition when the key is turned to the start position to start the engine. it is a very prevalent problem that occurs with gm's passlock anti-theft system. my car does not start right away at times. the "security" light would illuminate while driving and when i tried to start the car, it would not turn on at all. while it won't start, the "security" light would flash several times. it takes over 10 minutes for the car to start. although, this may not seem like a life-threatening recall, but it can be. if anyone were to be in a very dangerous area and the car takes over 10 minutes to start, the odds of that person getting hurt or possibly killed are extremely high! gm has never ever recalled their passlock issue, and it can cost over $2,000 to repair the problem for which there is no guarantee that it will fix the problem. please take this matter seriously, it can cost someone's life, someone's lost wages for work, and a host other unfortunate results if it's going to take a car over 10 minutes to start because of a faulty, anti-theft system. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the high beam headlights failed to illuminate. the contact also mentioned that two weeks later the high beam headlights illuminated independently and remained illuminated when the vehicle was powered off. the contact stated that the battery had to be disengaged in order to shut off the high beams headlights. the contact stated that there was a smoke emitted from the high beams switch. the vehicle was taken to the dealer, who diagnosed that the multi-function switch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 170,000. the vin was not available.

The day i bought the car used, the lights went out on the way home. after complaining on a chevy forum, i bought a used multifunction switch which i learned was a common problem in impalas and monti carlos. this year in spring (sorry i don't remember the exact date or miles) that part malfunctioned when on bright. the salvage yard was sold out in used switches because it was such a common defect and i couldn't afford a ne,w one. while driving on dim i hit two deer which caused $100s of dollars in damages. i complained chevy said they knew it was a problem and that i would have to pay for the part myself. i paid over $300 to replace with my labor. then my lights went out on dim. chevy did the math, its cheaper to take the chance o someone dying and suing then to take away this money source for dealers *tr

Speedometer works sometimes. other times it gets stuck on mph. i can be sitting still and the speedometer will read 52 miles per hour. other times it will keep going up until the needle is more than buried. *tr

I have had issues with lights for the past 6 months. first started out where if i had my bright lights on every now and again all my lights would go off while driving. the bright lights wouldn't stay on so had to hold to keep them on. then it came a period of time where all my lights would not work. on friday, june 27th 2014, i was at work and happened to look out the window and noticed my lights were on. went outside to see if car was dead. when i got in the car i could see that my steering column was smoking (on fire) coming from the turn signal switch. the bright lights had stuck to on somehow and this is why i could see that my llights were on. i unhooked the battery and the smoking stopped. when i went to hook battery back up there wasn't any more smoking but my windshield wipers were going as fast as they could and i couldn't switch or do anything to make them stop. the hazards or all my lights were blinking on/off repeatedly. nothing i could do to stop. as of now i'm driving without any fuse to the wipers and the lights work during the daytime but will not work at all after dark. i've been told the part that is needed to replace this is a multi-functional switch. however, this is going to cost $800 to replace. many complaints out there about the same thing happening to same year/make/model car and no recall?? *js

I leased the car 5/10/2014 and i had seven occasions where the car simply wouldn't start and the check engine light came on over night on its own which caused the battery to die. *tr

I enter an intersection on a green light. the other party turned in front of me even though he had a red turn light. i hit him head on into the passenger side of his door. i slammed on my brakes but impact was almost immediate. my airbag did not go off. i sustained permanent nerve damage in both my hands and arms. *tr

I own a 2004 chevrolet impala an in february while driving up tha high way my keys just like popped out of the ignition my car lost power and i hit the guard rail at 60 mph my air bags didn't come out. me n my girlfriend was in the car . on july 1st i find out there's a recall on my car i tried contacting a few chevrolet dealership companies near me an i've been denied any car repairs. *tr

My 2004 impala has the abs light on. it sounds and feels like the abs is coming on while driving. the steering felt odd. i was right by my house so i shut it off and turned back on and drove it the block home. i tried driving it around the block the next day and the same thing happened. i am finding many people posting the same thing on the intranet. many crashes.i called chevy and we read / located the same recall, from 6/14/04 #04049. we in turn called the dealership, and after many days, calls, finally got my car in. they just called saying there is no recall on my specific impala. it is doing exactly what all the other people/crash victims talk about. i called chevy back and they said it goes by state. i guess i am suppose to drive it until it crashes and there is an injury/death before they decide that there are more impala's out there with the same problem that need the recall. i am at wits end and don't know what to do now. my car is at the dealership. i am having an estimate done on doing what the recall stated to do and will then call chevy back to try to push the matter higher up the chain. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the traction and abs light illuminated on the instrument panel. the contact mentioned that the vehicle made a loud grinding noise which exacerbated when the brakes were applied. the vehicle was taken to an independent mechanic. the technician replaced the bearings, brakes and two tires. the remedy failed to repair the problem. the manufacturer was not notified of the defect. the approximate failure mileage was 6,984.

First of all my security light flashed on and off several months before, and then it stayed on right before these times my car would not start. i was out of town at the hospital.went to start my impala and it wouldn't start. i had to wait 20 minutes and it started up and ran perfect. got home ,shut the car off ,went back out to go to the store and it wouldn't start again.waited 10 minutes ,still would not work.waited another 15 minutes ,car started. went to the store. came out of the store started right up. went home shut the car off ,next morning had my husband try and start the car.it started right up . so i thought everythings ok . got in my car to go to the doctor would not start. waited 30 minutes started. that's were i'm at now . i was told while im driving my car it might shut down and cause me to wreck , it has something to do with the security passlock system.i've read a lot about other 2004 chevy impalas doing this also.should'nt gm do a recall before someone gets killed. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the key was hard to turn in the ignition. the vehicle failed to accelerate when the accelerator pedal was depressed. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 182,373.

Vehicle will on occasion not start and displays a flashing security light in the information center. if i wait 10 minutes the security light will go out and the car will start. dealer stated they could not diagnose as problem was intermittent and not reproducible. problem happened on occasion over next several years, all with same symptoms. each time met with the same dealer denial and lack of ability to reproduce the symptoms. this year the problem became frequent and turns out to be a defective passlock ii sensor or ignition switch. from reading this is a common problem but was never addressed or acknowledged by gm. paid $1500 for replacement of ignition switch and bcm at local chevy dealer, who acknowledged this is a common problem. *tr

I have a electrical problem with my ignition switch. sometimes it starts, sometimes it doesn't do anything, sometimes security light comes on. sometimes it shuts off. had it looked at and they said it needs a new ignition switch. is that under a recall. had problem for about a year or so, but they couldn't say for sure it is the switch???????????? *tr

When i attempt to start the vehicle , sometimes it will not start. no ignition. there is power but not ignition. after i wait 10 minutes it will start. it has something to do with the ignition switch. i have been informed that this is a security switch in the ignition switch, the shuts the car down, so the car cannot be started. and after 10 minutes exactly the vehicle will start. i have talked with other individuals that state that they too have this problem. *tr

2004 chevy impala loses low beam headlamps due to an issue with the multipurpose switch located on the steering column. after doing a google search found hundreds of others with the same issue. after losing low beam headlamps after a few months high beam lamps are also not working. *tr

The key does not turn in the ignition. i have switched keys and it still does not work. i've tried pressing the break and turning the steering wheel at the same time as turning the key. i have to try to keep turning the key until it finally decides to turn. there has been no mistreatment of the ignition at all. *tr

I was in an accident where i was struck from behind while my car was stopped and i was pushed into the car in front of me and my airbags did not deploy. the crash involved 4 cars and my airbags never did their job. *tr

Intermittently when driving vehicle at night and switching on high beams, then when switching back to low beams, the headlights go off completely. i have to remember to put the fog lights on, so if the lights go out i will still be able to see. *tr

I was driving my 2004 impala when i hit a pot hole. i tried to turn and hit the brakes and nothing worked. i slammed on my emergency brake and after a while i realized the car had shut off completely. a month later my boyfriend had the same experience driving it. *tr

Head lights will not turn on, blinkers will not turn on, traction control turns itself of and you cannot turn it back on. the following dash lights illuminate. check engine, battery and abs. this has been happening for about a year on and off. started at about 80,000 miles. sometimes only one of the above conditions occur and sometimes all at once. problems happen day and night, damp or dry, usually only occur during engine start up, but occasionally has occurred while driving. i found a trick to make the head lights come on (turning on and off my hazard lights). my fog lights are not affected by these issues. i have had the battery and alternator tested multiple times because that is the direction everyone points me too. both are good. i see others having the same issues. i hope this gets look into. *tr

On the night of april 24, 2014 at approximately 10:30 pm i had just got off work and went to start my car and it would not start i got a message displayed on the control panel which says security after sitting about 30 minutes in the rain and cold it started up then i got home and turn it off then tried to turn it back on and it would not start it show security on the dashboard i have reviewed a couple sites on the internet and a lot of people having this problem with chevrolet impala's from 2000 to 2004 i think that's a big concern being a electric problem because you can be in the middle-of-the-road and a car just cuts off and will not start back up. *tr

The vehicle owner alleges that he hit another vechicle at 60 mph injuries were to his back, leg , head and chest. his head hit the windshield and chest hit steering wheel. the air bag did not deploy *bf updated 08/14/14*lj updated 8/23/2017*cn

We where ran into on driver side no airbag came out we have had lots of steering problems. as of today there is still problems with the steering wheel engine light stays on and we just wont drive on highway at all. *tr

I was driving on the highway thinking i was doing 80 mph and traffic was passing me. when i exited the highway and came to a stop my speedometer still said i was doing 30 mph. from that point on it went haywire. when i am at a stop it now says i am doing 60 mph and when i start to move forward it jumps to 120 mph. i have no idea how fast i am going. i have read hundreds of complaints for the same thing. the cost to repair is close to $500.00. this is obviously a safety issue and is a widespread problem. should be a recall. *tr

I have been having a problem with the fact that my 2004 chevrolet impala has a habit of not wanting to start, and also the fact that at any time the car is running, i can pull the key from the ignition and the car continues running. i would like these problems taken care of a.s.a.p. please find a way to fix these problems soon. my job depends on my car being reliable. *tt

At random times it will not start ,it has done this ever since we bought it. its a 2004 chevrolet impala .at random times the signal lights will not work the security light comes on it and stays maybe a day maybe 2. at times the transmission jumps so bad we have to pull it over and turn it off wait a few minutes then turn the car back on the we can proceed to drive it. it may crank then we stop and turn the car off and go back to it and it will not crank . we have had to wait anywhere from 15 minutes to 1 hour randomly moving the trying to get it to start. we have had it back and forth to the chevrolet dealer off and on ever since we've had the car they say they cannot do anything about it if they cannot get it to do it . i have almost gotten ran over several times because of it acting up. its got 100,000 miles on it now. so we have to deal with it and hope for the best. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Made stop.continued,did not see other vehicle it hit our car in side&front end. we were hit at by another car,which was traveling at extremely higher speed. our air-bags did not deploy and the ignition turned itself off locking the key in the off position,the key could not be removed or turned either on or off. *js

The intermediate shaft is defective and clunks when turning and low speeds. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start and the security light illuminated. the contact mentioned that the failure occurred intermittently. the vehicle was taken to the dealer multiple times but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was not available.

Since last year i've had to replace the brake pads twice because of a grinding/squealing noise. now i need to replace them again ( 4-19-14 ). when ever i applied the brakes the pedal will vibrate and makes noises,if i apply the brakes while on the highway the brake pedal (vibrates a lot )and steering wheel shakes wicked. i brought my car to the dealer ship ( balise of warwick,ri )where it was bought from(my father-in-law bought the car there)and ask about any recalls....they told me that there weren't any recalls for my car. gee i wonder if the person that told me that was just lazy or if there aren't any recalls for it. can someone let me know please...i have my grandson in the car a lot. *tr

I'm experiencing the same affects as the newer models and it has been a problem now for the 1 and a half years i've owned this vechicle. i want this problem fixed. *js

My vehicle recently started having issues with overheating. as soon as it would warm up the gauge would go the whole way past the hottest possible temp on the dash. my hot coolant temp light would come on and then i would have to pull over and turn the car off to let it cool. i took it to a mechanic who said that i would have to replace the head gaskets and intake gaskets. he researched it and said that he found that impalas from 20003-2007 had problems with the engines because of an additive that was put in the engine. i paid him over 1000 dollars to fix the issue because before i took it to him i took it to a different mechanic who said it was the radiator so i got that fixed which cost me close to 500 dollars. so even after i got both of these problems fixed my car still overheats. *tr

After listening to a radio report on npr describing the problem with gm ignition switch recalls i decided to test my own car for related problems. as i pulled into my driveway i tapped on the key while it was in the ignition and the key switched from on to acc mode. this resulted in my car engine shutting off, power steering loss, assisted brake malfunction, battery warning light, and the airbag light came on. all of these problems happened exactly as the radio report said they would with a faulty ignition switch. over the last 3 years my brother in-law and i have been having various problems with our ignitions and now i believe all these problems may be caused by the defect which gm has recently reported. i have contacted the gm recall hotline and reported my car model and vin. they informed me that there is nothing they can do since they have not received enough reports linked to the impala. i would appreciate the recall list being expanded to include the impala if possible. at least the years of 2003 and 2004. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated while driving various speeds the vehicle would suddenly lose power and stall. the vehicle was towed to an independent mechanic who diagnosed that the ignition switch was defective and needed to be replaced. the ignition switch was replaced and the defect was remedied. the manufacturer was not notified of the failure. the failure mileage was 30,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the ignition key failed to turn in any direction after numerous attempts. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving, the vehicle suddenly stalled and the engine was unable to be restarted. the vehicle was towed to the dealer where it was diagnosed that the ignition switch was faulty. the ignition switch was replaced and the defect was remedied. the manufacturer was not notified. the failure mileage was 113,000. updated 06/10/14 ma

Went out to the car to start it and it wouldn't start or turnover. this happened on various occasions. i had to put it in neutral than slam it into park and then turn the key over. i did this a couple times before it finally started. i was told that it sounded like my neutral safety switch but another mechanic said these cars don't have neutral safety switches. very annoying especially when your on vacation and far from comfort. *tr

I went out to start my impala to get ready for work. unlock my doors as i normally do, and proceed to start the car. it is the chevy key that comes with the car. anyway, i turn the key and nothing, all i get on my dash is the flashing security light. so i went back inside and done some research while on the phone with my supervisor letting him know that i was going to be late. turns out, this is a common problem with the impala of my body style, the ignition switch or the pass lock module. very inconvenient, this is the 5th or 6th time this has happened, really hurts when you have kids with you and its hot or cold outside. this issue needs to be looked into! *tr

I was driving my father's 2004 chevy impala at the time of the mechanical failure. i was making a left hand turn from orchard lake rd onto northwestern hwy (i believe this is farmington mich) at this point i lost power to the vehicle (engine, brakes & power steering dead) and coasted to the right hand lane on northwestern hwy. i proceeded to restart the engine and continued on my merry way. no problems going the rest of the way home. the next day i had a problem starting the vehicle. this went on for several days until i took the vehicle to the auto dealership where they replaced the ignition switch. the dealership charged my father $481.39 to replace the ignition switch. i have the work invoice from the dealership showing the work performed. i also have proof of payment to mastercard showing the work was paid for. *tr

The turn signals stopped working. after panicking and turning on hazard lights, then again trying the turn signals, did they decide to begin working again. now the turn signals randomly decide to stop working, and must use the hazard trick again to get them working. almost caused numerous accidents, and caused a traffic ticket. can not figure out the problem as to why they do this, but read up on many different sites that many different people experiencing the same difficulties. very dangerous for people with children. *tr

While driving on a state highway in alabama, all of the warning lights in my instrument cluster became illuminated. i determined that my engine had shut down. after shifting into neutral, i restarted the engine while the vehicle was still in motion. after i arrived at home, i decided to try and determine why the engine shut down. i was able to determine that while driving, my driver's seat was positioned so that my knees were close to the ignition switch. my knee bumped the ignition switch, causing the engine to shut down. further investigation revealed that when i start the engine, if i suddenly release the ignition key (switch) , the ignition switch stops just short of the off position. a slight bump or jar causes the ignition switch to move to the off position. i now drive with my driver's seat farther away from dash to ensure i do not accidentally shut down the engine. *tr

I noticed when i get to 30 mph i noticed a kick in my transmission, after that it's smooth sailing until take off again. i spoke with a several mechanic about the issue and was told that my transmission solenoid was going out. they told me the chevrolet impala were famous for that. so i been doing research on this situation and found out that every person i spoke with have the same situation going on. i also have a friend that has an 2005 impala as well with the same problem. we have started a group for this. will you please look into this situation. it will be appreciated. ... in the meantime we are starting a petition. *tr

Speedometer changed twice by another chevy dealer, transmission slipping, all lights went off while driving at night, cruise control went off by itself. called gm customer service and about the lights and cruise control, answer was to have it checked, also had the transmission checked by three dealers, only one said yes it was slipping (transmission had been slipping since i got the car). no paperwork due to cost to have it checked by two dealers. one dealer (where i got the car) no longer in business but had the paperwork for the transmission complaint. but they too said they could not duplicate the problems and because of this they refused to work on the car. *tr

When i tried to turn the ignition key nothing would happen this happened 3 separate occasions. after sitting for several minutes it would start this also happened to my brothers 2004 impala. took it to my mechanic and he fixed it with a new ignition switch have had no trouble since then. the part cost $195.95 and the labor was $100. we took our cars to 2 different mechanics and was charged the same price with the same problem. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated while driving approximately 10 mph, the engine stalled without warning. after restarting the vehicle it resumed normal operation. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 70,000.

This is a description of what happened on various long distance trips. it occured about six times since purchase and the current mileage is 71,400 over 9.5 yrs. we were driving down the highway at about 65 mph. once in kansas, oklahoma, texas, etc. the total electrical system went out. immediately i felt the loss of power. i looked at the speedometer and saw it drop. i saw an engine red light come on. the total duration of outage was about 1.5 seconds. upon resumption of electrical power, nothing further happened. we never lost control of the car. over the years i checked for recall notices and checked with local dealerships. nothing until in june 2012. from 2010-12 i had trouble starting the car when i turned the ignition on. nothing happened. i would wait five minutes or several hours and then it would start. that happen monthly for two years. i took the car to a dealership and they repaired/replaced the ignition part at the cost of about $600. no problem since. i still have the original key from gm with the wide hole. my point here is that i could have been an accident victim from these incidents. i had to pay to get it fixed. *tr

Engine stops running are random times. won't restart for about 20 minutes. very unsafe condition. dealer says they cannot replicate the occurrence, but wouldn't come check out the vehicle when it stalled 1 mile from their dealership. *tr

The traction control turns on very frequently without control,lightappear claim that the traction system need services and some other time the sinf of the abs i constantly push the tracking system off when is on but do not respond at oll. this causes the car to make a grinding noise. when braking the car makes a grinding noise and car is not stopping it feels like it's locking up and my steering going from left to right in sliding way to . in a sudden stop needing to be made is at great risk of a accident, already was close to pass over a peaton that was mad at me and hit my car in the back because of this problem that i tray to correct but is a manufacture defect to resolve as some as yesteryears,y hope that nobody are kill already,but i will hold starting with "gm chevrolet"responsible for anything who happened to me and family. *tr

My mechanic has been doing a lot of work on this car for the past month trying to figure out why my car completely powers off if i am driving on the road. after taking the diagnostic test again for the 3rd time it says we need two 02 sensors replaced and a new mass airflow sensor. once we turned the key into the ignition the car began to smoke and burst into flames we pulled the keys out of the ignition and the fire department arrived and tried to put the fire out but gas leaked out and made a huge fire. the car tried to start up and we did not have the keys in the car the fire department had to cut my car battery out because it would not go out. fortunately my fiance' and i made it out of the car alive. with all of the money i have been putting into this car to have it fixed and it catches on fire this makes me not want to ever purchase another chevy car in my life and i am only 22 years old. *tr

Headlights went out while driving at night,hold dim/bright switch to have brights only,release switch to normal position,lights go out,normal clicking sound when engaging dim/brights not there. *tr

Engine hesitates,stalls, and shifts hard. had to replace ignition switch and lock cylinder, heat sensor, fuel cap, reprogram antitheft, water pump, always getting bubbles in tires, gauges dnt work, puddle on pass side, heater core, 2 sets of warped rotors, traction control(abs) keeps going off, found wires under hood chaffed( by rubbing on belt i believe)which caused no start. new problems are lights on dash and head lights will turn off at night while driving, i have a coolant leak which i think its due to blown gasket, and tonight i am driving in fog and my front window fogs up in 2 seconds. i wiped w hand and realized i was heading towards a person walkn. way to dangerous!!!!! i have had car for only 2 yrs. i am divorced w 3 kids and 1 special needs child w lots of appts. i need a reliable car, cant afford new car or a shop to fix car. i have had to become a mechanic cause of this car and i have no time for that, thank god for internet, i wnt take kids in car after dark, it unreliable and thats sad. please look into issues. *tr

Well i'm so tired of repairing the same problem .this abs issues are driving me crazy i mean i already replaced the damn computer the bearings the cable that sends the signal and still this problem is going on in since 2009. ever since 2009 is ridiculous and dangerous i mean is a matter of time before this issue becomes an accident i mean i'm driving fine and all of a sudden the damn car acts all stupid the brakes don't even work fine because the abs system makes them push back to you and then it makes your car pull to the right for no reason it so annoying i'm a hard working person i have invested a lot of money into my car for gmc to sell me a dangerous car i also had to get another motor because the original would shake when ever you would accelerate but i just want to get this dangerous issue fixed please make them repair my car because sooner or later my wife or me are going to have an accident....thank you *tr

I was driving down the interstate with my bright lights on and suddenly my headlights turned off. i reached down and pulled the headlight switch on thinking it was the day time driving lights, but they still did not turn on. in a panic i flipped the dimmer switch on the steering wheel and they came on. since then i happened again with my brights about a month ago but happened 4 times last night, with my brights and dims, on my 6 mile drive home. i have owned dozens of cars in my life, most chevrolet, and never had a failure of this magnitude while driving. this seems to be a serious failure and a huge safety concern for me as i have teenagers that drive my car and may not have be able to safely resolve an issue like this with out injury. *tr

The entire instrument cluster gauge stopped working, there is no telling what the speedometer or tachometer is.

Have had a instrument panel cluster i have dealt with for along time why? the car will not start at times due to the malfunctioning security system, wait ten minutes and hope it starts, come on american made g.m. stand up to your ownings. now fuel pressure regulator is leaking, have heard of numerous after market recalls not g.m. related parts once again own up to your product,especially when it concerns life and death of people especially children, for what money? profit? somebody with some power over these issues do something please. *tr

I bought car 2 yrs ago and drove it for 3 months no problems then sat for 6 months, i start driving it and this is all the stuff that went out and stuff still going on. radiator temp sensor, water pump, heater, water pump bearing, instrument cluster, low coolant sensor, radiator, vss, key stuck in ignition, lock cylinder, 8 wires under hood shredded in half due to rubbing on belt, power lock wnt work on driver side door, chimes go off wen key not in ignition. my problem now is key locked up again finally got it to turn then anti theft system comes on and the car wnt reprogram codes. my code reader says it cant read from car.

Tl* the contact owns a 2004 chevrolet impala. the contact was driving approximately 60 mph with the headlights activated when they suddenly failed. the contact attempted to use the high beams however, they also failed to illuminate. the vehicle was taken to a private mechanic where it was diagnosed that the multi-function switch needed to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 210,000 and the current mileage was 214,000. the vin was not available.

As i am driving my car today in a 25 mph zone, i realize that my speedometer displays the speed of 105. after reading through several forums today i am shocked at the number of people who have the same problem on a 2004 impala. my car has 40,000 miles on it and is in excellent condition. i can't believe that now i have to pay around $600 to have something fixed that clearly should be a recall. are you kidding me? how many complaints/problems with the same parts justifies a recall? come on gm, get your act together!!!

The speedometer is out of control. it will tell me i'm either going way faster than i am or it will tell me i'm going way slower than i am. it will reset itself if the car is off for twenty minutes or so but it will just happen again in a few days or hours. i don't feel safe driving in a car where i don't know what speed i'm going. many others have had this same exact problem in their own 04 chevy impalas. it's an ongoing problem that needs to be fixed.

Car makes a popping noise from steering. the car started shifting hard occasionally but then goes away. the steering will get tight then really loose. car feels unsafe to drive. especially over a bumpy road feels like you have loose wheels. the car only has 78,800 miles on it. this is insane and i will never again buy a chevrolet! i have kids and feel unsafe driving my car with them in it! i wrecked this vehicle when i tried to apply brakes and the wheels squealed but did not lock up nor did it stop! brakes are fine and in good condition not sure why it wont stop. has happened 5-8 times and car slides! thank god we didn't get severely injured! impala's should be taken off the market if u ask me. *tr

The heater completely stopped working but was finally able to get the passenger side to work (it has dual temp. controls). the turn signals work just when they want to and the windshield wipers do the same. they just stop working with no warning what so ever. have taken it to several different places to have it looked at but nobody can determine the cause of these problems. however, upon the research i've done since these problems began i've found i'm not the only one experiencing these same issues yet there has been no kind of recalls to fix it. *tr

Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552 (b)(6)[xxx].

We are the original owners of this automobile and, until this date, we have had no significant problems. on the above date, the tachometer and speedometer ceased to work properly. the tachometer went to zero but the speedometer went up and down sporadically. the entire rest of our vacation, over a two week period, both would cease working until auto was turned off and restarted after sitting overnight. we took the car to our dealership and, after scanning on their machine, was informed the instrument cluster needed repair or total replacement and was not covered by any warranty and the almost $500.00 cost would be our responsibility. we feel this is a safety issue, no matter the age of the car or the mileage, and should be at least partially paid for by general motors. we then filed a complaint with general motors corporation and have been advised they will do nothing to assist us with the cost. we cannot imagine what the reaction would be if an elderly person or an inexperienced driver were driving on the freeway and their speedometer shot up to 90-100 mph what their reaction would be. it is difficult to believe this would not be classified as a safety issue. any assistance we receive in addressing this problem will be greatly appreciated. *tr

Gauge cluster. temp. gauge reads from o to 260 degrees weather the engine is running or not. speedometer and fuel gauge are erratic. *tr

My speedometer has stopped working which is definitely a safety issue. also, i have to wait 10 minutes or longer for my car to start because of the security system. i am requesting a recall on these vehicles as there are many consumers with these same problems on the internet. thank you. *tr

While driving on a rural and curvy road, my lights when out when i switched from my high beams to my low beams. i could not see for a few seconds and luckily the high beams came on when i used the multifunction switch to engage them. i am lucky that no one was coming because i was unable to see where i was going. the multifunction switch did not ?click? like it typically does when i switch from high beams to low beams. luckily no one was injured when i was driving but if this happens in the future to someone else there could be tragic results. *tr

Headlamps turn off while driving.

We were driving our 2004 chevrolet impala this evening and have been having issues for the past month with the headlights. the dim lights would not work at all, only the brights worked. this evening, we smelled something burning and suddenly the multifunction switch was smoking and on fire. we shut off the car and waved the fire out, luckily we got out safe. we now have no headlights and had to have the vehicle towed. i have seen that this is a problem with many impalas and chevrolet needs to take action. someone could be injured in an accident due to their lights failing or get injured because their car starts on fire. it's a lawsuit waiting to happen. *tr

When coming to a almost stop and u start to take off its like the car isn't in gear the after the rpms go up it jumps in gear spinning the tires. then it will pause in between gears and make a thump when it goes in gear from 0-55. gm needs to fix all these problems with these transmissions. we already paid for the transmissions when we all bought the cars from the dealers and some are not even getting half the miles i got before they have problems. i had cars i've never touch the transmission other than maintenance and it out lasted the car! gm needs to fix these now. i just got this car and had it only a year and two months. i'm disabled i can't afford this repair! note: the car is in my mothers name [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

For several months now, more often when slippery winter conditions exist but this can happen even on perfectly dry road conditions. when i back out of my driveway and put my impala into drive and start to accelerate the dashboard warning light for traction control and abs braking systems. this happens with a noticeably loud grinding noise in the front end. automatically i release the accelerator and the systems half the time seems to reset itself as the grinding noise stops, the traction control light goes out and the abs warning light goes out as well. i begin to accelerate with no problem at that point. the other half of the time the lights all stay on for the length of my drive, with the grinding subsiding when i release the accelerator. i took the car to a chevrolet dealer, explained the situation and they told me it may be a speed sensor going bad. they would have to diagnose it and possibly replace the sensor and quite a large cost. i argued that if my brakes are not working properly than this may well be a safety issue and chevrolet should repair the problem for free. no chance. i took my car to another dealer with the same result. pay for the repair. *tr

On two separate occasions after dark my lights shut off . this caused a panic as i was in city traffic and could not see. my lights were on the dim mode . i discovered i could make them come back on if i used the multifunction lever to change to bright lights. i'd then switch back to dim and the lights would work for 60-120 seconds and then go out. once again i would go through the whole process with the same result. after my second night of this happening i decided to check their inner net . i had noticed there were 26 complaints relating to the 2004 multifunction lever. i had a car load of people the first night and by the grace of god i did not hit another car . the multifunction selector lever needs to be recalled on 2004 impalas before someone is killed or seriously hurt. if nothing else i think general motors should replace the part when reported malfunctioning at their cost. *tr

Was driving down the highway and car started to slow down. no temperature light came on but car started to smoke a little underneath hood. stopped car at an empty lot, and had it towed to a garage. they said my engine had overheated and needed a new head gasket. it had previously had a head gasket put on it about a year ago, so this would have been the second one. mechanic advised me not to have a second head gasket job but instead advised me to get another engine for the car. *tr

Was turning left from stop when traction light came on also abs light and traction off switch light, now it happens in reverse and sometimes when i start the car. it makes a growling sound,if i shut off the car and restart it all the lights go out. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that upon starting the ignition, the fuel gauge registered an inaccurate fuel level reading. in addition, the traction control warning indicator would illuminate after driving in reverse and then in drive. the steering wheel would emit a grinding noise whenever being turned with the illumination of the traction control warning indicator. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 71,000.

I have had my 2004 impala into the shop three times now with regards to the traction light going on when i turned along with trac off and abs warning lights going on. initially the service lights would go on when turning right or left. the abs would make a noise like it was cycling. just last week on the highway the traction service light went on while driving at 60 mph. i have had to stop and the brakes would pulsate with no braking capabilities then it would catch and i would be able to stop with pumping the brake. i almost had an accident. the first time a repair was made two weeks ago and replaced wheel hub assemblies on both front tires and front brakes were replaced. this is time frame went the brakes went out. i was told the back brakes were ok. the second time - the mechanic replaced the right bearing after the lights went on again after 5 days of driving. now it is in the shop to replace the wire harness for the traction and abs when the service lights went on again. the wire is rock hard. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 65 mph, the temperature gauge rapidly increased and a coolant odor was emitted inside of the vehicle. the vehicle had not been diagnosed or repaired. the manufacturer was not made aware of the defect. the approximate failure mileage was 141,000. the vin was unavailable.

Speedometer stopped working just before 2 years / we thought it was a vehicle in front of us with high rf output interfering / we were so wrong / / / earlier the gas gauge was sticking and required multiple twists of key to on without starting car then off on off on off on off .... ... to reset it / later it got stuck pointing to the temperature and wont move at all / / / later the temperature gauge stopped working and will point anywhere / although 1 trip in 20 it seems as if its random setting could be correct / / / now the tachometer is intermittent / seems right when it works which is about 4 out of 5 trips / / / and the security light comes on at random / a few times was unable to start the car without waiting ten minutes / / / sometimes the traction light comes on erroneously / / / cruise control seems to have stopped working completely / / / no idea what will fail next / the internet is full of people with these complaints / / / consumers reports used car ratings has this car as bad in every category of parts that can need servicing / / / dealers want thousands to replace multiple parts but wont guarantee that they will fix the problem / / / internet notes that people have found bad solder joints in the bcm, bad wiring harness contacts, bad sensors, etc. and other design defects / / / i have found three independent companies making alternate parts to really fix these problems. and many solutions to help alleviate the problem. / / / is there an unadvertised recall or fix program by gm to fix the instruments and the bogus security system that only locks users out ?? *tr / / / / /

Chevy impala 2004 ls- the vehicle is stopping completely while driving or sitting at intersection. there is no warning, no message, it just dies. the steering goes when this happens so i cannot even get off the road. then there are times that the car will not start at all and i have been stranded. eventually after about 20 minutes the car will start- i have already replaced the starter but the problem still exists. i have had the car checked out at 2 different shops (firestone) and they cannot find the problem. there are no codes coming up. they are completely perplexed. chevy states their mechanics are better. also the cluster panel is gone and chevy is aware of the problem but they only recalled certain models and did not include the impalas. i have 2 estimates regarding fixing this problem but the quotes are $500.00. i do not feel that i should have to pay for this when chevy knew they had this problem with cluster panels and omitted the impalas in their recall. so, to recap: the car dies in traffic (almost hit twice), i do not know how much gas i have, how fast i am going, or if the car is overheating. in dealing with chevy i was told to take the car to a chevy dealership. they gave me a place that is 2 1/2 hours house away from my home. i was also told that i would have the honor of paying for the diagnostics. in researching this problem, i have pulled up several complaints from other chevy impala 2004 owners that are experiencing the same multiple problems. i also noticed that most of the complaints are stating that the same issues occurred at approx. the same mileage as mine. i have discussed this with chevy customer service and basically that was ignored. this car is hazardous to drive and potentially will cause bodily harm. dealing with chevy is pointless. all they can think of is how much money their defects will bring in. *tr

The speedometer stopped working. it first started misreading speeds, saying it was 30 mph on highway (i was around 55 mph) and then stopped reading. it will work and then months later start malfunctioning one or twice, until last week it totally stopped working. al other gauges seem to be working, but it makes a 'light flash' now and then. some interior lights (mirrors) will stop working when it does this panel flash. i'm told it is a cluster issue, known for these models. i bought this car straight from the dealer, brand new in 2004, and have maintained per spec, regularly. *tr

Traction control tries to kick when braking. brakes act as though they are pushing back against my foot pressure at this time. traction control makes a grinding noise. vehicle has trouble stopping. traction control shuts off, warning light to service traction control comes on, abs shuts off and light comes on, and red "brakes" light turns on. vehicle drives and brakes just fine after that for the remainder of the drive. on occasion these events happen when going over a railroad tracks or other similar bumps and brakes are not involved. *tr

I drove my 2004 impala to the store, when i returned to my car it would not start! since i had just signed the papers on it i took it back to the dealer once it started. they put $500.00 would of repair work into it but that did not fix the problem. it happened again just after my 3 month warranty expired. it used to it every so often until recently it has been doing it a few times a day. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the instrument panel failed. the vehicle was taken to the dealer for inspection and they stated the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 47,000.

I have a 2004 chevy impala and security light blinks on and off. when it does this my car won't start i read online if i leave the cars key turned over for 10 minutes it will start but here lately its getting worse. i have read online and there are a lot of other people with the same make and the same model that are having the same problem. when hooked up to a computer it says nothing is wrong with it. i have talked to 2 different chevy dealerships and they just bring up hooking it up to a computer. i think it should be recalled if a lot of people are having the same problem. here's other compliments that i have found online. http://www.carcomplaints.com/chevrolet/impala/2004/electrical/wont_start_security_light_comes_on.shtml. *tr

In the center of the dash in the car when i accellerate i hear two thing, a water swishing sound and a grinding sound coming from under the hood . then my traction control light comes on and sometimes the abs light. then when i go to brake there is another grinding sound. this does not happen every time. but it does happen often. *tr

Last july the dash lights and interior panel lights stopped working. they could be made to work intermittently by wiggling the headlamp switch and / or banging on the instrument panel. last night my son was driving home at approximately 9:30 pm on a 4 lane secondary road at approximately 45 mph in moderate traffic and all of the headlamps went out with no warning, leaving him unable to see the road ahead. he ran over a curb, but was able to maintain control of the vehicle and bring it to a stop in a nearby parking lot. he and his passengers (2) were very shaken emotionally. the car was left there overnight. when it was picked up during the daylight hours today, the headlights were working again. after driving it home and turning the headlights on and off manually, they quit again. they could be made to work intermittently by wiggling the dimmer switch / turn signal lever on the steering column. i called the chevrolet dealership nearby and was told that this was a common problem and the part was over $500. i believe this to be a severe safety problem if this is common to these vehicles, as my son and his passengers could have been seriously if not fatally injured had the circumstances been different. *tr

On several occasions i have been stranded because my car will not start. it apparently has something to do with the security passlock system. when you insert the key nothing happens. it is as though it does not recognize your key as a valid key. the system prevents the car from starting even though all the other systems, radio, lights, electric windows and doors are still functional but it is as though it does not recognize that the car is in park or neutral and does not allow it to start. after several minutes it usually starts. i have taken it to the dealership where i purchased it and after running the diagnostic testing on it tell me they can find nothing wrong with it. they say "unable to duplicate customer concern". since the problem happens occasionally i am sure they cannot duplicate. i have found on line that there was a technical service bulletin #40847003 dated 9/1/04 on this problem and that the same diagnostic service codes of b2958 and 2960 are reflected on the bulletin. i also reviewed the first 200 complaints on this site and see that 26 of those 200 were for this same matter. i am sure there are many more in the remaining 545 complaints. if chevrolet knew this was a problem in the year this car was sold 2004 shouldn't a recall have been done at that time when the car was under warranty? can a recall not be done on this continuing problem? *tr

Approximately a year ago my temperature gauge and gas gauge quit working. i was not too concerned because i knew how many miles i could go on a full tank of gas so i just judged my gas by my mileage counter. now this evening my speedometer quit working. while completely stopped, with the engine turned off it said that i was going 30 mph. when i was driving, the needle seemed to "jerk" a lot. also recently my car seems to be sluggish or act like it is going to stall. i have also had some occasions when my car won't start after just turning the key off. if i wait a little while or overnight then it will start like nothing was wrong. i am very concerned because my 17 year old also drives this vehicle and i have to do a lot of highway driving. *tr

Speedometer and tach quit working. would not reset to 0. all other gauges continued to work. saw there was a recall on the product for other model years but not on the 2004. dealer said it is not typical but a simple search on line showed a substantial number of complaints. gm got reimbursed by their provider for malfunctioning gauge motors but this was not passed onto the car owners? how can that happen? *tr

Traction control system activates when it should not. brake pedal has buzzing noise and pressure while braking from around 35 mph. causes the vehicle to jerk to the right. also, when the tcs activates when it should not, it does not allow for acceleration and has left me pulling out of a side street to almost getting struck by cross traffic. both are very dangerous situations! *tr

The traction control light came on before the snow and ice came and then on my way to work with no warning when the brakes were applied i had no brakes at all. i slid right through a busy intersection with no warning. the abs braking system does not work at all in the snow and ice. i was very lucky the cars were spaced out, that kept me from a very serious accident. i have read online that alot of other people are experiencing the exact same problem with the same make,model and year of car. my question is why have they not issued a recall on the 2004 chevy impala before it kills or seriously injures other people. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when driving at any speed, the tachometer would not provide a reading. after time progressed, the fuel gauge and the speedometer began provided inaccurate readings. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 75,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the speedometer and the tachometer was inoperable. the contact also stated that the speedometer constantly displayed 30 mph and the tachometer constantly displayed 1000 rpm. the vehicle was taken to the dealer who test drove the vehicle but was unable to locate a failure and stated that the vehicle was functioning properly. the manufacturer was notified who stated they needed more than one hundred complaints on the website before issuing a recall. the vehicle was not repaired. the failure mileage was 105,500.

First at buying my chevy impala it had 115,000mi on it already but desperately needed a car being a single mother. after having the car a little over a month the fuel injectors blew where my car would no longer start. got it fixed. next i had to keep putting power steering fluid in (once every week) went to a mechanic, he said my power steering is going to eventually go.. next 2 months after that my car caught on fire through the lighter. electrical. called the fire dept. they had to cut the wires and pull the fuse. 2 months after that, my transmission blew. just like that. i was driving on the high way and approached an accident. after coming to a complete stop tried to pick speed back up and it wouldn't go anymore than 15 mph. i pulled off to a rest area, sat there for 30mins. reversed out of the parking lot, put it in drive, it wouldn't budge... not to mention a month after buying the car. the turn signals,, brake lights, cruise control, flashers all worked when they wanted too and not when i needed it too. came close to a few people running in the back of me due to back lights not working.. and my temp, gauge, speedometer and gas gauge do not work. id be in park with a full tank of gas, it says im going 80mph and gas is empty.. hate this car with a passion.. very dangerous car...would never recommend this car to anyone.... *tr

While driving at night with the high beams on, the headlights and instrument lights suddenly go dark. manipulating the high/low beam switch on the steering column caused the lights to turn on again. this condition has happened several times and occurs without warning. it is a very dangerous situation. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the fuel gauge and speedometer gave incorrect readings. the contact was unable to tell the current fuel level or mph. the vehicle was taken to the dealer where it was found that the cluster stepper motor had failed. the manufacturer was contacted about the failure. the vehicle was not repaired. the approximate failure mileage was 150,000 and the approximate current mileage was 150,300.

Every now and then you go to start the car it won't do anything. all the lights, radio, everything comes on as normal but when you turn the key over to start it won't do nothing, click, or anything. one time we left the car over night, locked up, the next day it started like nothing was wrong. another time i let the car sit for 15 mins and it started fine. then another time, i kept trying every 10 to 15 mins for an hr but nothing. then let it sit for 25 to 30 mins then nothing but i left the key in on position for a couple minutes while all the lights ran and then it started fine. some people say its the starter, ignition or even the security. a lot of people have had this problem there's even videos of people complaining. id say that there's something that needs to be looked into so everyone w these vehicles know what's wrong. thanks *tr

Vehicles gauges do not work@! some are stuck and work periodically or not at all. false readings for speed, fuel and temperature. contacted the dealer about recalls and there are none although i have read hundreds of complaints about the same thing. this car drives highway every day and this is very dangerous. i was told that it is a problem with the instrument cluster that is well know an cost $600 to fix. this is unacceptable. *tr

While driving in heavy traffic, it just stops running. my husband puts the car in neutral and is able to start it back up again. it has done it a few times since that occurrence. this could result in a very serious situation if the car stalls in an intersection and won't restart. the car also has a security issue that prevents us, as the owner from starting it. this has been an ongoing problem from the purchase date. if you turn on the ignition and let it sit for 10 to 15 minutes, it will start up. we now leave the car running when filling the car with gas because we have had to sit and wait for it to restart at the pump. this could cause a very serious problem also. if you go on line, you will see numerous complaints about both of these problems. we bought this car used and knew we would be responsible for some issues, but not this, it should be a recall issue. we have had to replace the rack and pinion (very costly) all new brakes and rotors, all new tires, and some other minor issues. i feel, as do numerous other gm owners, this is a factory defect in the security system (passlock key system), causing both problems. anyone having this problem, should be able to take the car to the dealership and they should have to fix it at no cost to the owner of the vehicle. i took it to the dealership just after we purchased it and he said he would have to replace the ignition and something else at a cost of almost $800. i am certain this can be taken care of by rerouting wiring in the security system at a very minor cost, or just resetting the computer system. any assistance you can give would be greatly appreciated.

My 2004 chevrolet impala ls has a bad security lock system. i go to start car and it won't start i have to wait 15-20 min. for it to start and its becoming more frequent. *tr

I have been having issues with my speedometer sticking the past few months. my husband took my car in to our local chevy dealership and was told we need to replace the instrument control panel which would cost around $600. not happy with the fact that we will have to shell out this kind of money for a faulty factory part, i contacted the chevrolet customer complaint line. i was told by the complaint line that they could not do anything for us at this time. i have read many complaints in regards to the same issues from the following link: http://www.automotiveforums.com/t752665-discuss2004_impala_speedometer_problems.html it sounds like there should have been a factory recall on this issue a long time ago. apparently it is going to take an accident or death in order for chevrolet to make this right. the government just bailed out gmc not to long ago; however, gmc can't step up and fix this. what kind of business does this to their customers. i informed chevrolet that i will no longer buy their vehicles. no wonder everyone is buying foreign these days. *tr

When applying the bright headlights, all exterior and dash lights go out. very scary! when operating switch again lights return, but have dim headlamps only. this has happened several times. now only drive with dims on until i can afford the repair. not safe! *tr

Speedometer does not display accurate miles per hour. while driving, the odometer went to about 60 mph, when i was going about 40 mph and i tried to decrease the speed by depressing the brake pedal but it remained at 60 mph. i came to a traffic light and stopped, then i noticed that the speed was at 10 mph while setting still. i asked another person to drive the car to see if the same type of thing was happening with the speed odometer, and it was. the vehicle was taken to the dealership. the mechanic said he reset the odometer and said if that did not work, a part will need to be replaced. that worked about two weeks, and the same thing started all over again. i am afraid to drive the vehicle because i can not tell how fast i am driving. which poses a safety hazard. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while attempting to turn on the vehicle, the ignition failed to recognize the key. the contact would have to wait approximately 10 minutes before the ignition would recognize the key. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not made aware of the failure. the vehicle has not been repaired. the failure mileage was approximately 170,000 and the current mileage was approximately 183,000. the vin was unavailable.

Tl* the contact owns a 2004 chevrolet impala. the contact stated the vehicle failed to start. on a separate occasion the vehicle restarted and was taken to an independent mechanic. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 98,000 and the current mileage was 103,000.

The car is shifting hard from 1st to 2nd gear and every once in a while when i slow down around a curve and then the car has to shift down and back up right away. this has been getting worse and worse and from what i have been reading, it probably isn't the transmission but with the vacuum modular or torque converter. i also had a 2005 and recently traded it in for a different vehicle, but it had the same thing with shifting hard between 1st and 2nd. *tr

In may 2012 my headlights on my car started to not come on when needed. then they would come on 10-30 minutes after the car was started. the headlights started "flashing" while the car was driving. the headlights went completely out after about a month. i have had the dimmer switch replaced, and the lights are not working at all now. the bright barely come on and i have to hold the stick down the whole time i want to use them. sometimes if i need to drive a night i use the fog lights which have recently decided not to work at all. this is the worst car i have ever owed. i have had plenty of issues with this car on other issues. *tr

While driving on the interstate to begin our vacation, the speedometer began showing increased speed while cruise control was set. we were going 65, but the speedometer eventually registered 120 mph. after cruise was turned off, it continued to read 120 mph, regardless of actual speed. we had to use our gps to monitor speed for the entire 1300 mile round trip! gm has recalled other models with the same problem. why hasn't a recall been issued for the impala? *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that a clunking sound emitted from the steering column while driving over bumps or while turning. the failure recurred at various speeds. the vehicle was not taken to have the failure diagnosed or repaired. an authorized dealer informed the contact that the vehicle was not included in the recall associated with nhtsa campaign id number 09e005000 (steering). the manufacturer was not made aware of the failure. the failure mileage was 92,000.

Vehicle stalled out / stopped while traveling down the road. it has done it twice now. this car is fully equipped with cruise control and traction control. after the first time (three days ago) we took it to a dealer and they could not find any code (s) and or replicate it. it just happened again today. both times the car started right up. this could be a disaster at high speeds on an interstate. thank you. *tr the consumer stated the vehicle stalled for a third time. the dealer ran it for codes and immediately, it came back as a problem with the mass air sensor. it was replaced and so far, there have been no more problems. updated ivoq 08/01/12

When driving down the road the dash controls {speedometer and temp gauge] stop working .. i could be driving at 40 but the speed odometer reads 120 and when stopped at a red light it could read 80 {sitting still} also have heard of many of the impala and chevrolet cars and truck having the same issue. i only drove my car 62000 miles since i bought it in 2004. my friends went out at 43000 and i was lucky and got 53000 miles. they want to charge 900.00 to fix their mess. i had a ford that was a 1969 and the speed odometer and temp gauges worked til i sold it and never had this problem. i want jba to fix it at their expense cause my car has never been wrecked and it is the first brand new car i ever owned. i think they should have a major recall on these vehicles cause they are charging an arm and leg for them only to have to fix them after a few thousand miles. i have no clue how fast i am driving i just find a car or truck that looks like it is doing the speed limit and follow it. i am not rich and cannot afford to have it fixed right now. i am laid off for the summer. i drive a school bus and do not get paid while i am off for the summer. so please consider a recall on all these vehicles before someone gets a major ticket because of a defect. ## vin failed ## 2004 chevrolet impala ## *tr

Instrument cluster does not work. sometimes the gauges stick and i do not know how fast im going or how much gas is in the car. *js

Was driving vehicle and the temp gauge went all the way to overheat, shortly after that the gas gauge started to work only intermittantly, and the speedometer has some issues with registering the proper speed. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact noticed that when he would depress the brake pedal, the brake pedal would become extremely resistant. the abs warning light illuminated on the instrument panel and the vehicle was taken dealer. the dealer advised that they had to replace the front wheel sensor. the vehicle was repaired but the failure persisted. the manufacturer was not contacted. the failure mileage was 88,000 and the current mileage was 110,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the speedometer failed. the speedometer would erroneously fluctuate between 0 and 70 mph. the contact, who was a certified mechanic, diagnosed the failure as a servo motor failure. the dealer was notified of the failure and advised the contact that they were expecting a recall in the future for the failure. the manufacturer was also notified but offered little assistance. the vehicle was not repaired. the failure mileage was 96,000 and the current mileage was 140,000. the vin was not available.

The traction control turns on frequently. this causes the car to make a grinding noise. when braking the car makes a grinding noise and car is not stopping it feels like it's locking up and sliding. in a sudden stop needing to be made is at great risk of a accident. i have replaced a elbow shaped part that has busted open twice. car is constantly over heating the radiator cap has a rustic clay like substance. it won't hold antifreeze, i don't see a leak but it needs refilled quite often. the engine smokes, the cars rpm's will flex up and down and the car will just cut off. i'm wondering if the rustic clay like substance has gone through my engine and is causing me many problems with it. i have found reports of lawsuits in past regarding dexicool in gm cars doing this and ruining the engine. the problems in the reports are just like mine and many others on here. help!!' *tr

My wife got into a wreck because chevy has not recalled these issues. my 2004 impala abs brakes malfunctioned along with my traction control , she tried to stop at a stop sign and the brake pedal kicked up and would not let her stop she removed her foot from the brake and tried pressing the pedal back down and it kicked up kicking in the abs and traction control not allowing her to stop and she ran into a snow bank but my insurance paid for the body work but not the mechanical problems i replaced both hubs on the front, quit doing it for a week or so and then when i drive it the traction control and abs kicks in while im driving down the road. now my speedometer, tachometer and temp gauge are not workin at 0 rpm my car is doing 90 mph as it sits in my garage not starting because my key will not turn to start it my steering wheel will not lock and because i cant turn my key i can not put my car in neutral to push it out of my garage so i can get it towed i have read so many issues on these and other gm models i am surprised that there was no recalls when i called had this car for 4 years and nothing but problems and money so as my car sits in my garage as it will till these items get recalled i am not putting anymore money in this car i will drive my 98 infiniti that i have had for almost 10 years because i know its dependable. never again gm will you get another cent from me i have never had this many problems with any car. *tr

There is a little vibration. when i accelerate and begin to pick up speed it hesitates. when going from 1st into 2nd gear the car shifts hard and even into third gear. i took the car to get a transmission service thinking it would help, but it didn't. its still doing the same thing. i have been asking around to see what the problem could be and everyone is saying that its hard to diagnose the problem because it could be s numerous amount of things wrong. most of the mechanics i spoke to they told me that it would be somewhere around $1800 to get another transmission and that might not even fix the problem. i have noticed that i'm not the only person with this car that's having this issue. i would hate to be somewhere and the car just quit on me in the middle of nowhere. this car has been very reliable to me up until this year. i would love to keep the car but i don't want to continue wasting money getting parts fixed on it and its not going to solve the problem. *tr

Tl* the contact owns a 2004 chevrolet impala. while parked, the contact noticed that the headlights were not functioning. the failure occurred intermittently. the vehicle was taken to the dealer for a diagnostic test. the technician stated that the module in the turn signal assembly would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 73,000.

I own a 2004 chevy impala and the ignition fails, then you have to let the car sit at least 10 min. then it will start. this is a problem from the factory and from what i've read this seems to be a manufacturing defect. *tr

I was driving down the street and saw that my speedometer says about going 110 miles an hour when i knew that i was only going about 25 i was in a residential area. the issue started slowly i would only happened once in a while but here we are 2 years later and my actual speedometer needle faces down towards the steering wheel .no my service tag agent going on the frayed of my gas gauge is gonna stop working also the blinkers only work when i want to . . *tr

My vehicle has 73000 miles on it the transmission has been slipping and shifting hard since nov 2011. i had the transmission serviced as advised by a dealership. no change i have a n extended warranty that covers the problem if the dealer ship finds the problem. i took it to the place i bought that car from . they had a mechanic get in test drive it with a hand held meter for about 15 minutes a. they reported that nothing showed up and the trans is fine. i took it home and the entire way there it slipped from astop position and shifted hard into gear. i owe over a year and a half still in payment's for the car and the extended warranty expires on april 22 20012 . i don't have much time to go what do i do. john b i have reported the car a nd dealer to bbs for what that is worth. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact was driving approximately 40 mph with the headlights activated and suddenly without warning the headlights stopped illuminating for a few seconds. the same malfunction recurred on three separate occasions. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 95,000. updated 03/14/12*lj the multi-function switch was replaced at a cost of $ 495.78

The speedometer stopped working correctly. it went to 120 while on interstate while i was only going 70 mph using my gps. i have been stopped at a stop sign and it showed anywhere from 30 to 70 mph. *tr

2004 chevy impala, problem 1:turn the key on security light blinking, car wont start. car will start after 10 minutes or so. problem 2: speedometer stuck, for example you would be on the freeway doing 60mph even when you park your car or the needle would be stuck on 0 and i know it can't be right. it has been doing this for quite sometime about a year now off and on. problem 3: ac/heater fan control wont turn on. i have taken my car to different shops and they don't know what's going on with it, it's costing me alot of money being ripped off by the shop. i still have to pay them even though they didn't fix the problem. they say they fixed it and same problems still exist. *tr

The speedometer stopped working. it went to 0 while on interstate. *tt

Car has had several major safety problems (1) defective fuel cap - lead to fuel emissions into atmosphere and malfunction of emission control system. (2) defective speedometer - could have lead to excessive speed, inappropriate speed, and/or crash (3) defective anti-theft security system - can either not allow the vehicle to start, or can cause vehicle to stop running and then not start upon operator command. could lead to death or dismemberment. *tr

Speedometer not working properly. same problem as most other people with this vehicle. *tr

Speedometer has started to fail. speedometer registers 80 when parked and well over 120 while driving. no way of knowing how fast the vehicle is really going. *tr

The speedometer on my 2004 chevy impala began acting up while driving on the freeway on 11/21/2011. i was going the posted speed limit of 70 mph and when i let off the gas pedal for slower traffic, i noticed that the speedometer appeared to be stuck at 70mph. this was confirmed when shortly up the road i exited the freeway and came to a complete stop and the speedometer still read 70 mph. when i got home, i called a local auto parts store to inquire what could be causing this. i was informed that this is a common problem for the impala and that eventually my other gauges like the fuel level will also act up. i looked on line and found that there are many out there that have my same issue which i consider a safety issue but that there are no recall notices for the issue. i am just floored to find that there is no recall for an item like this. looking into the matter further, to correct the issue, it must be taken to a gm dealership to have the dashboard cluster replaced at the cost of $600. please look into all the reported issues similar to mine and see if something can be done concerning a recall. thank you in advance! *tr

Instrument cluster failing. - while driving home from work, my instrument cluster failed. started jumping around for a min until it finally stuck. now it has progressively gotten to the point where it never has the correct mph. sometimes sticking 20 - 30 mph while in park. other times staying at 0least while on the interstate. very unsafe. should've a recall, after calling the dealer and being quoted nearly 600.00 to repair. after this many complaints chevy needs to fix this problem. no more american cars for me thanks. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact was driving 50 mph when the brakes engaged independently. the contact was able to pull off the road and into a shopping center where a small fire erupted in the vehicle. the fire was extinguished and there were no injuries. the vehicle was towed to a local mechanic where the contact was advised that the brakes had become extremely hot and caused the fire. the brake pads, rotors, calipers and hoses were replaced. the contact called the manufacturer regarding a recall under nhtsa campaign i.d. number: 04v287000 (service brake, hydraulic) but the manufacturer informed the contact that the vehicle was not included in the recall. the failure mileage was 166,032.

When pulling out of my parking spot, the traction control/abs light comes on and stays on for the duration of my drive which is usually just around 9 miles (i drive to and from work). this has been going on for months and happens every time i pull out from a parking spot. on some occasions when trying to stop the brakes make a grinding noise and it takes a bit more effort than usual to stop. what could be causing the traction/abs light to come on everytime i drive my car. *kb

My father was in an accident where all the sides and front of the car was smashed. the air bags never deployed even when the car hit head on. this is supposed to be a safety feature? it does not work so what is it there for? thank goodness he had his seatbelt on or he would have been seriously hurt. the chevrolet company needs to redo their safety features for the airbags. my husbands 1996 chevy silverado 4x4 was totaled 4 years ago and the air bag never deployed in that either. this is not a good thing if there is a problem with them deploying. *tr

Gauges on instrument panel not working speed gauge says you are going 120 when you are going 50 now it stays pegged all the way over i fell this is a safety issue and chevy should recall this it is a problem in a lot of there vehicle also heat gauge is not working. *tr

Turn signals come but do not blink. hazard signal comes on but does not blink. *tr

Security light comes on while driving after car is turned off it wont start unless i turn on the ignition switch and let it sit for 20 minutes then the car will start. turn signals lights rarely works properly and the check engine light stays on i've made the repairs under the codes and the check engine light is still on this is dealing with the emission testing. *tr

I have a chevy impala and the service traction light comes on, the traction off light stays on and the abs light stays on then when you use your brakes it is like the brake is pushing your foot back up. this is going to cause someone to get hurt. i have replaced the wheel bearings 5-6 times in a year. it will work for a very few months and then it starts all over again. last thursday i had put an expensive set of the wheel bearings on it and brakes all way round on the car. it did not make it out of the shop before all of these lights started coming back on. so i had new wheel bearings put back on it again today and it is still doing this. gm needs to have this problem fixed. they should do a recall and fix this problem, from what i can read on the internet there is a lot of people having this same issue and it is costing everyone a lot of money. *tr

The car will not start all the time. but if you turn the switch on and off 3 times it may work or may not. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the security warning would illuminate sporadically, causing the vehicle to become unresponsive to starting attempts. the dealer was contacted and advised that there were no recalls and offered no assistance. the manufacturer was contacted and offered no assistance. the failure mileage was 147,000.

Pass lock system "security" light comes on and the car will not start. happens randomly. *kb

My husband was driving at night at approximately 55 mph, with my dim headlamps on. without any warning the headlamps went out, he went off the right side of the road way to avoid any problems. after checking he did have high beams and fog lights yet. he proceeded home on high beams. the low beams never have come back on. *tt

The turn signals stop working for no reason. both right and left turn signals will just not work. i found a temporary fix on a car forum on the web. if you turn the hazard light switch on and off a few times then the turn signals will work again for awhile. at first it happened only occasionally. now it is happening on a daily basis. and you don't find out until you are going to make a turn or switch lanes on the highway. i found so many complaints about this problem on the car forums to indicate to me that mine is not an isolated problem. this is the second electrical complaint i've had to make on this car. the other problem was with the speedometer and other gauges not functioning which required a very expensive fix. *tr

I have a chevy 2004 impala in we been having problems since we got it last year one day the car started shaking in it cut off we got it fixed a couple months later it's back doing the same thing it did at i'm sick in tired of spending my money on getting all this self fix in for it to happen again i look on internet in know a lot of people with the same problem and i'm pretty sure you seen a lot of complaints so i think it's time for a recall 2000-2011 these cars are messing up big time. *tr

Roughly around 2 1/2 to 3 years ago, i was driving across a levee when my headlights went completely went out-the lights came back on the next day. then again 2 days later went completely out, therefore, i had the dimmer switch replaced. 2 months ago my headlights went out again. this time when they came back on, they only worked on bright. i cannot dim my lights and have been pulled over twice-once by a state trooper and another time by the local police department. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 40 mph, the headlights failed sporadically. the contact mentioned that the were replaced as a temporary remedy but it failed to repaired the problem. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 100,000 and current mileage was 200,000.

The speedometer on my car has stopped functioning correctly. the needle will no longer return to 0mph after coming to a stop, and will only reduce speed if i repeatedly shut off and start my car. the only way to know my speed is to see where the needle is before driving, but i have noticed that sometimes while driving the needle will not reduce speed even then and i have to come to a complete stop to know how to gauge my speed. i was shocked to learn that this is not already a recall. this is a potentially dangerous problem, but mostly it is irratating and inconvenient. i had this problem diagnosed and the part itself is over $400, and the repair would take a week. my family has always bought gm vehicles and i am disappointed after reading the many complaints online that this problem has not been taken care of by the manufacter. *tr

The needle on the speedometer does not work. i do not know how fast that i am going. *tr

I drove to the dry cleaners and turned off the car. when i came back the car wouldn't start with the key. i had the problem before. i let it sit for about 10mins and the car started with the key. *tr

Security light flashes and has shut car down and will not start, until a system reset. it has done this 8 times in last 3 months. family has been involved every time. after extensive research, the passlock system has been a culprit for many a owner. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when starting her vehicle she noticed that the accelerator pedal would depress on its own and the rpms would increase excessively. the vehicle was inspected by seven independent mechanics who advised her that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and advised her that she was not included in any recalls. the failure mileage was approximately 100,000.

04 chevrolet impala. passlock security stops car from starting. 1. nothing led up to failure. car just temporarily wouldn't start. thes starts normally for a few days. then back to no starting. 2.car temporarily doesn't start. happens 2-3 times a week. takes anywhere from 15-30 minutes to get the passlock to reset. has caused me to be late to work and other appointments. 3. taken to dealership $600 to repair passlock security device. *tt

Brake pad and rotor. at 14,584 & 49,883 miles pads on all 4 wheels & rear rotors were replaced. pads because of severe wear. rear rotors on both ocassions were severely rusted and warped causing the front brakes to provide all the braking force resulting in severe wear & damage to the front pads. at 14584miles took car to chevy. dealer because of noise at rear when stopping. rear rotors & pads replaced under warranty, front pads at our cost. at about 35000 had front brakes checked because of loud squealing, found front pads to be glazed. rears not checked at this time. at49884 miles brakes gave out when exiting x-way. when the wheels were pulled rear rotors were again found to be completely rusted & warped . one of the front pads had broken & fallen out, the other pads were severely worn. once again the front brakes were doing all the stopping because of the defective rear rotors. this time we had to pay for the whole repair. chevy. dealer said gm felt this was normal wear. two sets of warped & rusted rotors in less than 50000 miles does not seem like normal wear, it appears more likely to be a defect in the quality or design of the rotors & the premature failure of the pads is a result of this defect. a web search of this problem shows that we are not the only people having this defect with rusty & warped rear rotors on gm products of the same model year. service tech's i've talk to about it tell me it's not uncommon to see. *tr

I bought a 2004 chevy impala with 76,000 mile's on it and i have been having a ton of problems with it even after spending hundreds of dollars in shop fees trying to fix the problem's, the speedometer sticks or just doesn't work at all so i can never tell how fast i'm going along with the temp. gauge so i can't tell if the car is over heating or not. the gauge cluster is faulty and the gauges only work when they want to. i also have problems with the automatic transmission slipping from 1-2, the high beam switch doesn't work unless you hold it and any time you use a window of have the rear window defrost on the radio is all static. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when making turns at low speeds, the brakes would grind and exhibit an abnormal noise. also, the abs warning light would illuminate after the failure occurred. the vehicle was inspected by a dealer and they advised that the abs sensor needed to be replaced. the vehicle was repaired yet shortly after leaving the dealer, the failure recurred. the manufacturer was contacted and they offered no assistance. the failure mileage was unknown and the current mileage was approximately 150,000. the vin was unavailable.

2004 impala- security light will come on and car will not start. must turn key to on position, let sit between 10 and 60 minutes, turn key off and restart, this happens more and more. im pregnant and this happened and i nearly passed out due to the heat. this occurs nearly every time i attempt to start vehicle. *tr

My dash cluster is malfunctioning. it says my car is overheating. had it worked on and after found it was a known cluster problem. the speedometer is not accurate and i got pulled over for speeding. next the cruise control went out. now the gas gauge is next. checked on line and gm is aware of these issues but has done nothing. repair bill is around 500.00 dollars. seems unfair to me. will be traveling on interstate soon hope no one gets hurt due to speed/engine over heating and not knowing/running out of gas on a busy interstate. i thought i bought a dependable car...guess i was wrong. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving downhill at a low speed, the low brake fluid light illuminated on the instrument panel. after reaching his destination, the contact examined the vehicle and noticed a brake fluid leak. the contact also stated that the brake lines near the master cylinder were severely rusted. the vehicle was inspected by an independent mechanic, who advised the contact to replace the brake lines. the leaking brake line was repaired. the failure and current mileages were 26,388 . updated 08/01/11*lj updated 08/03/11

I drive a chevy 2004 impala. when driving my car, the speedometer begin to act randomly. i was able to clock my speed using my gps. my car said i was doing 70 miles per hour, but i was really doing 30 mp/h. now, the speedometer does not work at all. it constantly says i'm doing 0 mp/h. this is a serious issue. the dealership wanted $700 dollars to fix a deadly defect in their own car. many impala drivers have this issue and gm has failed to recall this product. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact started the ignition and a significant amount fumes emitted inside of the vehicle from the fuel tank. the contact referenced nhtsa campaign id number: 07e021000 (fuel system, other: storage: tank assembly: pressure relief devices) but was advised by the manufacturer that the vehicle was not included in the recall. the vehicle was neither diagnosed nor repaired. the approximate failure mileage was 94,000.

The headlights on my 2004 chevy impala just suddenly went out during night time driving. the only thing that would give me any light was to hold back on the dimmer switch lever. i have since learned that this malfunction has happened to hundreds of owners of impalas. the switch is quoted as costing over $500 and installation another $200. that's alot for a commonly defective plastic part! it's also a very poor design to have all headlights go out simply because the dimmer switch is malfunctioning. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact noticed that the speedometer was inoperable and she was unable to determine how fast she was traveling. the dealer and manufacturer were notified of the failure however, did not offer any assistance. no repairs were performed. the current mileage was 132,000 and the approximate failure mileage was 100,000.

Tl*the contact owns a 2004 chevrolet impala. the contact stated while driving 30 mph she attempted to stop at the traffic light when the brakes were depressed and extended to the floor. the vehicle was towed to a local dealer who performed a diagnostic test that located the failure within the three brake lines. the brakes lines failed due to corrosion. the vehicle was repaired. the dealer replaced the corroded brake lines. the manufacturer was not notified of the failure. the current miles were 51,220. updaetd 07/20/11*lj updated 02/28/12

Bad ignition switch in the 2004 impala. *tr

1) tried to slow car down. car would not turn nor halt. ended up hitting the vehicle in front of me. restored it 100%. 2) a year later, had 3 brand new rack and pinion's replaced in one month. had the vehicle checked out. the a-frame is in excellent shape and so is the area surrounding the rack and pinon. have pictures and mechanics as proof. 3) called the chevy company & was told that the car was manufactured in wisconsin. they claim they saw no reason to help with the rack & pinion as those cars were recall-free. 4) car leans towards oncoming traffic at times (this started after each rack and pinion was replaced). there is also a 2 o'clock and 10 o'clock dead zone in the steering column. steering used to feel a bit normal. it was not like this until i had a new rack and pinion put on. twice (in between) the boot would excessively leak (as did the original from chevy). 5) when i turn the wheel out of the driveway, the car makes kick drumming grinding sounds. was told this was normal. it is irritating though. 6) the car didn't even hit it's 5th year (being new) before it started to rust paint off the top of its roof. i live where there is no snow or coast, and extremely little ice. 7) the check engine light never goes off. had it checked. was told it was fine. 8) was driving right next to a cop going down a steep hill when the speedometer stuck at 10 mph. i crossed my fingers that i wasn't speeding since i kept my speed next to the officer. replaced. 9) combo turning signal & cruise broke off the steering for no reason during a turn. replaced. 10) locks me out off & on for no reason. 11) this car is my baby as it was one of the last thing i got that was my mother's before she died. it is also my first car that has seen me through (and still) my college years. it is very sentimental to me for those reasons. my dream is to keep this car even when it's a classic.

First my tempature gauge starting reading vehicle was over heating and i had just started the car. now the needle is pinned at the bottom even when the vehicle is off and the gauge is on the top. then the gas gauge started jumping. now it does not read accurately at all, at time is way pass full or doesn't read anything, even when i fill up the gas. finally the speedometer stopped working or gives false speeds. i have been traveling on the highway over 50-60 and the speedometer reads 10mph. the check engine light now has come on also.

Our car, and thousands of others have failing instrument clusters due to a faulty step motor. this is the same part that has caused a recall for other gm vehicles, and yet nothing for this model. i have researched many repair blogs, and websites and find that this is indeed a very common problem. speedometer reads wildly inaccurate at times, close on other occasions, not at all most of the time now. the temperature guage suddenly shoots up, causing my wife to pull to the side of the road and pop the hood, only to find that the car is not overly hot. never really sure when we may run out of gas... why is it that the recall does not apply to all cars and trucks to have received this faulty part? i really cannot find the reasoning to that. chevrolet wants over 600 dollars to fix a part proven to be faulty from the factory!! there are lots of people making a living at repairing this one problem. does it not seem unsafe to sell a car without properly functioning guages?? please step up and force a recall across the board for these motors!!!

When installed in a 2004 impala, my radian xtsl will not remain tightly installed with the superlatch strap. the release mechanism sits at such an angle that my older toddler can easily bump it with his foot and release it, creating a completely unsafe installation. (related vehicle information: model year=2004, make=chevrolet, model=impala). *tr

Speedometer does not go to "0" when you stop. you start out at 20 or 30 miles an hour and the speedometer show an inaccurate reading. this is a safety issue. you must rely on your gps device to show your proper speed. there should be a recall on the instrument cluster as there are a lot of complaints. *tr

Problem is speedometer. driving on highway at 60 mph, as sun was setting, speedometer slowly went 60 to zero or a low number (over 5-10 minutes) with no actual change in speed. this happened on several consecutive days. currently, for many months, speedometer is not accurate. e.g. going about 40 mph, reads 20 mph. e.g. going about 35 mph, reads 120 mph, repeat 120 mph. e.g. car at standstill, speedometer reads 120 mph. e.g. going 40 mph, reads zero. often shows correct speed then slowly goes down with no change in actual speed. very dangerous on highway at night not knowing how fast you are going. searched internet, many similar complaints. problem - possibly stepper motors. need recall. *tr

Speedometer frequently indicates the wrong speed. the speedometer needle got stuck at zero mph when outside temperate was about 20 degrees fahrenheit. ever since that time (for 3 months now) the speedometer needle will frequently stick or jitter as vehicle speed changes. when speedometer needle is stuck it fails to reset all the way to zero when car is started. it only moves counter-clockwise a little bit when starting the car; it does not move back to its reset position. the reset problem could be compounded by a programming problem with the signals sent to the stepper motor. the fuel gauge needle can be heard and seen during starting of the car to swing the full range of the fuel dial to reset itself. the speedometer only moves a little bit counter-clockwise during startup; not nearly enough to reset to zero when it gets stuck. *tr

I have a 2004 impala. it only has 36,000 miles on it. i have kept it well maintained and is great shape with low miles. the gauge cluster on the control panel began acting crazy as many other postings i have seen on the internet. the speedometer and temperature gauge is screwed up. it reads 100 when i'm guessing 40 or 50 mph or 10 when i'm around 35 or the total opposite. i can reset it temporarily by turning the key on and off until the speedometer and the temperature gauge reaches zero. it is sometime ok for a short while. but it definitely will go wacky after i go over 50 mph or if i go over 60 mph hour on the interstate. then i have no speedometer until i try to reset it and sometimes it takes me days to get it back to only temporarily working. i noticed this happening in 2009 when i got the car from my brother after he passed away. the car at that time only had around 28,500 miles on it. but as times goes on, the issues are getting more prominent and worse. there are sometimes i have to wait a day or two to even get it back to reset. i have called the local chevy dealer laria chevy in rittman, ohio where my brother had purchased the vehicle from originally. i told the service manager told of the numerous complaints i had read on this problem. he informed me there was no recall and the cost to repair it would be around $550 to $650. i believe this is a total rip off by chevy!! this is not an isolated problem, considering the mounting number of complaints i have already read on the internet. there is definitely a safety factor involved and i can not believe there was no recall by chevy or by the nhtsa board. i am so displeased with this vehicle that this will be my last chevy i will ever buy and i have voiced my displeasure with several of my friends. i will go back to a dependable honda car which i drove for 12 years and never had issues with it as i have had with this chevy!! *tr

Event: use the brakes. failure: front end shakes. repair: replace rotors. event: drive at any speed. failure: speedometer gone haywire, says your going 20 when you are going 70? repair: rebuilt instrument cluster. event: any time engine running. failure: temp gauge haywire. you pull over thinking your car is overheating; it's not. repair: rebuilt instrument cluster. event: any time engine running. failure: fuel gauge haywire. don't know how much fuel you have, could run out of gas (did not happen to me). repair: rebuilt instrument cluster. event: using blinkers. failure: blinkers either don't work when activated, or flash randomly. repair: replace blinker/hazard module. event: turning ignition key failure: no crank, no start - security light on. wait a while, car starts like nothing happened. repair: bypassed and disabled security 'passlock' switch. event: using wipers/rain. failure: windshield wipers stop in middle of windshield, continue after turning off, or don't come on when switch turned on. repair: replace wiper motor & pulse board. event: stop at intersection with engine running failure: engine surging and stalling. you must keep your foot planted on the brake so that you don't run into the car in front of you. it stalled out of state in an intersection. repair: replace mass air flow sensor (maf). this most recent maf problem was the last straw. this car has other non-safety related electrical problems, as well as the normal wear items that you would replace on a 'real car'. this car is a rolling electrical disaster. this car is a money pit, just like its manufacturer. good luck with that chevy volt. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 30 mph, the headlights suddenly failed. the contact had to utilize the high beam headlights in order to illuminate the roadway. the vehicle was inspected by a dealer and they advised him that the bright and dim switch would need to be replaced. the vehicle was repaired. the failure mileage was approximately 85,000. updated 5/24/11 *cn the consumer stated the manual switch did not work. the consumer stated he had to use the highbeam lights. updated 096/03/11

Headlights went out completely after dark at 55 mph .the problem is in the quality of the high /low beam selector i was told .i am replacing the third switch this week 3/16/11 since 09/20/09 . this to me seems to be a gm safety problem which i think should be a mfg recall . have owned many of vehicles and never totally lost headlights . the cost is also unheard of can be $500 or more

Tl* the contact owns a 2004 chevrolet impala. the contact stated that when applying the brakes, there was an abnormal noise coming from under the hood of the vehicle. the vehicle was taken to a local repair shop who diagnosed that the abs system was defective and would need to be replaced. the manufacturer was not contacted and the vehicle was not repaired. the failure and current mileage was 120,000.

While driving on a highway at 65 mph, i noticed the speedometer needle dropping slowly which it continued to do until it rested at zero. i continued driving at the speed of traffic (65 mph) and all the while the speedometer continued to register "0." i panicked and if i had not been using a gps navigator that told me what rate of speed i was travelling at, god knows what would have happened. i have been on several blogs and see that this problem is very common in the 2004 chevrolet impala. chevrolet should institute a recall as this is extremely dangerous, and is also costly to repair. it seems to afflict all the models at around 40,000 miles. after i stopped to get gasoline, and filled up the tank, the problem seemed to correct itself, but according to the blogs with other owner comments, i have no confidence that this won't happen again without notice. please see that chevrolet recalls this model and makes the repair at no charge. thank you.

Speedometer stops tracking speed. it will stop at a random speed and not return to zero upon stopping the car. when i start driving again it will start tracking the speed from the incorrect point that it stopped at previously and then repeat the fault stopping at a totally different mph point. also it will just freeze at random speeds. at times it will go all the way to the highest point on the speedometer and freeze. i would think this is a very high priority on the list of safety items. there should be a recall.

I own a 2004 chevrolet impala sedan which has 123,551 miles on it. i bought it with 108,000. i discovered after i bought it that my speedometer cluster was acting up. i could reset it by turn the key on and off til it reached 0 and both the water temp gauge and speedometer would work for a day or so. now, only the speedometer works by resetting and the water gauge never works. i have seen may other impala complaints for the same reason. they did a recall on the trucks but not on impalas. i feel this should be a recall. 2nd problem. transmission shop diagnosed and replace valve body. still did same jumping in and out of gear so replace again. still does it. was told by another transmission shop who drove my car that it may be control module. it never does it when i take to a transmission shop but my mechanic got it to do it on fri. and said he thought it could either be speedometer cluster related or may a control module. it is an interminent problem and have had since i bought car in dec. 09. another friend said he bought a new 08 and it did same thing. no one ever found out why. *tr

2004 chevrolet impala. consumer writes in regards to problem with gauge *tgw

Tl* the contact owns a 2004 chevrolet impala. the headlights were illuminated and as the low beams were switched to high beams, the interior and exterior lights failed. as the low beams were engaged, the interior and exterior lights came back on the failure recurred whenever the exterior lighting was switched from low beams to high beams. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failure and current mileage was 82,000. updated 05/04/11 *bf updated 05/11/11

Instrument cluster failed. tachometer, speedometer and temperature gage give false readings. speedometer sticks and indicates 65 mph when vehicle is stopped. tachometer randomly indicates rpms varying from 0 to more than 8000. temperature gage indicates randomly between minimum of 140 and maximum of 260 degrees.

2004 chevrolet impala. consumer states the brakes on this vehicle have had moderate pulsating for approximately 25, 000 miles *tgw the consumer suspected that the front rotors were warped. when he dissembled the front brakes, he discovered that the inner brake pad friction material had completely separated from the steel backing plate (both the left and the right). the consumer believed it was a safety defect. the friction material was floating loose inside of the caliper frames causing the edges of the friction material to become jagged as a result of contacting the calipers. the inside portion of the rotor had unusual wear due to this issue and the vehicle had reduced braking capability. the consumer stated he replaced all of the pads and the rotors at his expense. *jb

Chevy impala - speedometer keeps messing up. stops working when i am driving. will going 55 and when i stop the speedometer doesn't always go back to 0. next thing i know i am in a 35 but my speedometer is reading 90mph. an online search has found that many other have the same issue. far to many for the same type of car. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact was driving 55 mph when the vehicle stalled without warning and was crashed into by another vehicle. the contact sustained whiplash injuries and was transported to the hospital. a police report was filed. the vehicle was destroyed. the contact stated that the vehicle was previously repaired because the vehicle would fail to start and there were other electrical failures. the manufacturer was not contacted in regards to the failure. the failure mileage was 125,000.

Tl* the contact owns a 2004 chevrolet impala xf. the contact stated that while traveling 70 mph, the speedometer failed and would not indicate at what speed the contact was traveling. the vehicle was not taken to the dealer for diagnosis or repairs. the manufacturer was not contacted. the failure and current mileage was 101,792.

Tl*the contact owns a 2004 chevrolet impala. the contact stated the speedometer failed which made it impossible for him to see the speed he was driving. the vehicle also had water penetrate the front passenger floor. the vehicle will be taken to the dealer for diagnostic testing. the vin was not available. the failure and the current mileage was 80,000.

Tl* the contact owns a 2004 chevrolet impala. the contact was driving approximately 35-40 mph when the engine stalled without prior warning. the engine failed to restart and the vehicle was towed to an independent repair shop for diagnosis. the technician informed that the pass lock system was designed with two incorrect pins which resulted to the failure. the pass lock system was replaced. the failure was approximately 123,000.

There have been numerous occurrences of this incident during the last year; the latest being last night. last night, i was running somewhere between 55 and 60 mph on a very dark night with my bright lights on when all of a sudden my headlights went out. the instrument panel lights remained lit. after frantically activating the steering column bright/dim switch, the dim lights came back on. this is a very dangerous situation because we live down long, curvy mountain back roads that are not lit. this is a very serious safety issue that is going to get someone killed. my research reveals that there have been untold numbers of identical incidents involving the 2004 impala. i am not going to pay a tax payer bailed out general motors to fix a design related safety issue. before i do, i will contact my attorney and initiate a class action law suit. is it going to take the needless death of many people to get gm to fix this problem? hello out there. is anyone listening?

The gauges on my 2004 chevrolet impala ss are acting erratically. the rpm at idle sits at about 3 and when i'm in drive if ranges from 4 to 5 with very little acceleration. the speedometer has started doing the same thing when traveling at about 35 to 40 mph the speedometer registers 140 mph. when turning the car off the gauge indicators don't go back to their designated starting positions. *tr

2004 impala w/ 3.8l engine stalls when decelerating, leaving the car very difficult and un-safe to drive. currently, the engine starts right back up, but it takes my eyes off the road to put the car in neutral and re-start. i have tried a few inexpensive things such as premium gas, fuel injector cleaner, and a new fuel filter...no affect on the problem. there is no "engine light" which appears. i have owned this car since new and taken very good care of it. i do not want to take it to a dealership if at all possible because i do not trust them. unfortunately, i may be forced to since this is my only car and i cannot afford a car payment. *tr

I have a 2004 impala. it only has 41,000 miles on it. i have kept it maintained. recently the gauges on the control panel began going crazy-flicking back and forth and the check engine lite would come on. now the speedometer is whacked out. it reads 100 when i'm guessing 40 or 50 mph or 10 when i'm around 35 or the total opposite. i called the local chevy dealer, serviceman and told them of the numerous complaints i had read on this problem. he informed me there was no recall and the cost to repair it would be around $550. i believe this is a total rip off! this is not an isolated problem, considering the mounted number of complaints i have already read. this was my 1st chevrolet, i will never buy another one! *tr

Several times, i have had my 2004 chevrolet impala just randomly not start. after researching the problem, i have found that it's the passlock system installed in the vehicle. i'm no mechanic but know how to research and the amount of people with these same issues is overwhelming! it appears that there are some nickel pins that were used in the ignition switch that are very picky to oxidation levels to the point of being faulty - the smallest wear and tear or corrosion of these pins can start this problem. it happens with no warning as well! this may not seem like a safety issue, but put yourself in my shoes. i live in north dakota, and when something like this happens in -40 degree weather it becomes a safety issue. something needs to be done about this problem that appears to span many years and models of gm vehicles. *tr

Clicking noise in front end whenever i turn right. jacked up off the ground there is no noise when in gear and turning right. is it steering or suspension problem. replaced both cv joints and hubs. still clicking. *tr

The speedometer ( component 1 ) has failed in the vehicle. it began by operating erratically on the date entered above and has progressed to not working at all most of the time or displaying the wrong speeds i.e. 70 mph while sitting still. the tachometer ( component 2 ) is also showing the same signs to complete failure by displaying unrealistic engine speeds while at idle. i contacted a dealer who ran the vin and found no recalls. i however have researched this matter on the internet and have found numerous complaints of the same nature that appears to point to the stepper motors used in the instrument clusters by gm to be the problem. it also appears that gm has recalled several models of the same era due to this problem but not the impala line. i fail to understand how the same problem is recalled for some but not all affected models.

Speedometer on 2004 acting erratic or non-functioning at times. malfunction occurred with 86,281 miles. *tr

2004 chevy impala speedometer gives erratic readings. note complaints online are very high with same problem . vehicle should be recalled for safety reasons. *tr

While driving a consistent speed, speedometer will fluctuate from stuck at zero to 120mph. happens constantly. fuel gauge fluctuates also and doesn't always work. if using cruise control while speed appears correct, the impala will automatically increase its own speed while the speedometer does not change leaving an unsafe opportunity open for very tragic accidents to happen. i cannot believe that my 2010 pontiac vibe has had 3 recalls and this impala has not had any for the instrument panel. do people really have to die or be injured before something is done to protect us? *tr

Speedometer stopped working. sometimes it read 90 mph when the car was stopped. sometimes it read the same thing (like 10 mph) all the time. i had no idea what speed i was actually going, presenting a safety hazard. problem was gone the next day, but continues to be random and intermittent.

Headlights go off while driving, then come back on automatically. sometimes when they go off they are off for up to 5 minutes. very dangerous to drive at night as you do not know when it will happen. *tr

The tachometer stopped working a few months ago, it goes up and down and all around and the speedometer began not working at all one day then it was ok for a few weeks and now it seems to be stuck between 40 and 120 even when the car is off. i have no way to determine my speed. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 45 mph the vehicle suddenly accelerated up to 65 mph. she tried to stop the vehicle by pumping the brakes a couple of times until it finally started to decelerate. the vehicle was not inspected nor had it been repaired. the failure mileage was approximately 54,000.

Tl* the contact owns 2004 chevrolet impala. the contact stated that the instrument panel was faulty and providing an incorrect reading for gasoline levels, speed traveled and temperature of the vehicle. the contact stated that the message center and radio was also failing. the vehicle was not taken into the dealer for diagnosis or repairs. the vehicle was not repaired. the failure and current mileage was 63,394

At highway speeds, speedometer began reading erroneously over 100mph before oscillating between 0 and 100. it settled at 0 for several hours but then returned to 100 with vehicle speed approximately 65 mph based on other traffic. vehicle was turned off and back on with no change in symptoms. problems persist. *tr

The light switch, part number 10283776, on my car developed an electrical short circuit and burned out the push-on electrical connector for the power supply wire to the lights in the instrument cluster. enough heat was generated to damage the plastic connector, part number 12129431. the fuse did not blow. i replaced the light switch and connector. *tr

Electronic instrument cluster gage not working. i cant tell how fast im going or if i have gas in the car. i wouldn't even know if my car is over heating. this seems to be a common problem on 2003-2005 chevy impala's. i have seen thousands of complains on the internet and its not fair that all these people have to take up this expense. especially when its not cheap. i would understand if it was rare..but it seems like most impala's have this problem. *tr

Vehicle speedometer is floating. sometimes i am doing zero mph. then sometimes i am doing 120mph. this is a safety issue and something needs to be done about it. i never know how fast i am traveling down the road. *tr

2004 chevrolet impala ls 3.8 v6 my wife's car started having problems with the instrument cluster not showing the correct speed or tachometer readings. i went on some site to research the problem only to find that this is a problem with this make of auto for quite some time. in most cases chevrolet has told the owners that the must pay for repairs costing as much as $1000.00. this is unacceptable. if there a systematic failure of this system on the impala then chevrolet needs to correct it before someone thinking they are driving with-in the posted speed limits when in fact they may not be as there is a serious injury. also found that there have been recalls on these cars. i am in the process of checking the partrs on my vehicle to see if it in fact was affected. i have never been notified wether it was or was not part of any recall. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My 2004 impala is having passlock security problems, the security light comes on and won't let me start the car. light blinks then goes off and car starts. have had car towed twice and dealer tells me it is a pcm or bcm problem do not know how to fix. also was told it happens to alot of impala's. *tr

Speedometer and temp gauge are not working in impala 2004. the speedometer quits working as i drive. it will come back to working state after i have turned off car and restarted it. the temp gauge just doesn't work at all. *tr

Speedometer and tachometer failed on my 04 impala at about 52,000 miles. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving 65 mph the headlights would shut off intermittently. the vehicle was taken to the dealer who stated that because they shut off intermittently they can not repair them unless they fail completely. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was 110,000.

The abs light on my mother's 2004 chevrolet impala (only 32,000 miles) abs light recently started coming on. she took it to the local gm dealership. they referenced a gm service bulletin that requires replacement of harnesses and sensors. $367 dealer would not cover warranty because of vehicle age despite our complaint. we elevated the issue up to gm district service (case# 71-898488738). after several calls gm has offered 50% back. regardless, it is unacceptable to not policy safety system beyond standard warranty coverage. questionable if this should be recall. we found four other complaints and one investigation in nhtsa data base of same issue. *tr

2004 chevrolet impala speedometer has just stopped working. checked online and found out there are a lot of owners that have the same problem. *tr

My oil pressure gauge stopped working, and a few days later the gas gauge went, then the anti-freeze temperature went. i called chevy, they admitted that this happens a lot, but there is no recall. cost 500.00

2004 chevrolet impala, 3.4l, 134,000 miles, fuel pressure regulator leak at cold (below freezing) start up. leak was between the upper and lower stamped housing of the fuel pressure regulator canister. leak was not at the regulator to fuel rail seal, or between the regulator to return line seal. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer failed and he was unable to see the actual speed he was traveling. the vehicle had not been inspected or repaired. the contact called the manufacturer who offered no assistance. the failure mileage was approximately 31,600. updated 01/31/11 *bf the dealership replaced the instrument cluster. updated 02/03/11*jb

Entire instrument panel stopped working on my 2004 chevy impala : speedometer, gas gauge, and temperature gauge. called chevy about recalls because 5 other friends having same problems. was told no recalls. front headlights and rear defrost stopped working just yesterday. couldn't see anything. had to park the car. very, very dangerous. someone is going to get hurt. *tr

Chevy impala 2004 with less the 60k miles. speedometer, not accurate, shows incorrect speed, either too fast or too slow or no speed when moving. the engine temperature gauge, started with needle not returning to default position when engine is cold. now temperature gauge shows high temperature when in fact engine is cold. the gasoline gauge stopped working. *tr

The instruments in my 2004 chevrolet impala stopped working. first the fuel gauge failed, then the temperature gauge failed, now the speedometer has failed. since the speedometer does not read correctly, i feel it is a safety concern and should be a covered repair under a recall. *tr

We were on vacation in georgia on dec. 11, 2009 when i noticed the speedometer registering 90 mph when i was only doing approximately 35. it has continued registering the improper speed or not working at all since that date. we feel this a very dangerous defect in the car and should be addressed by gmc. we have been using a garmin gps to register the speed since dec of last year. *tr

The speedometer failed to report the proper speed while driving. the speedometer needle was stuck at the 120 mph mark while travelling at a rate of 50 miles per hour.

Chevy impala speedometer is not working properly and i cant tell how fast i am driving. the speedometer sometimes reads zero, sometimes reads 100mph and i and only going 30mph. this is dangerous! *tr

In my 2004 chevrolet impala night driving is unsafe. i will be driving down the road when its dark and i will have a chance to turn on my bright headlights for a better vision of the road. after turning them on i can drive about 5 or so miles and the headlights will shut off. the only way to regain the headlights is by turning off the brights. you loose all lights, not just the brights. the only lights on are the parking lights. very unsafe and you cannot see the road. also everyones in awhile the lights will blink. it happens at least once every time if i go on at least a 20 minute drive and are turning brights on and off. no buttons are involved when the lights go out. they just automatically shut off by themselves. very scary and very unsafe if you don't know how to get them working again. have heard that it may be the brights switch but those are way overpriced. *tr

I have a 2004 chevy impala,fuel gauge doesn't work half of the time, also now the speedometer works sometimes, its a safety issue, i got the car for my 17 year old daughter. too many complaints from others about the same problems, g.m. needs to issue a recall and make this right. *tr

I have a 2004 chevrolet impala that has a huge amount of issues within the dash. my car shows that it is running hot when it is not. it also shows it has no gas when the tank is full. the newest issue is that my speedometer is now stuck on 80 when the car is parked and is well over the 120mph when i am driving on the highway. i have no idea how fast i am going. this is the worse of the three because i or someone could be injured by this. to have people on the road with unsafe vehicles and the manufacture not be held responsible is ridiculous to say the least. there are so many people having this issue and i am not sure why this has not. been recalled. i hope it does not take someone being killed before someone does something! *tr

2004 chevrolet impala - speedometer gone haywire 1. first, the turn signal blinker failed. blinker did not work, but turn signal stayed lit and indicated i as turning. 2. next, the heat turned to air conditioner mode. i had to switch off the ac back to heat. 3. last, on a 45 mph road i was traveling at 45 mph and suddenly my speedometer shot up to 75, despite my speed being maintained at 45 (per the gps unit). i had to get onto the freeway where it is 60 mph. used my gps in order to go the correct speed limit. at a stop light and when parked, the speedometer now registers 75 mph. others have reported this problem too at: http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml. *tr

Tl*the contact owns a 2004 chevrolet impala ss. the contact stated that while putting the car in reverse that the vehicle stalled. she was able to restart the vehicle. the security light illuminated on the instrumental panel on different occasions prior to the failure. the dealer was contacted and informed her that the security system was unable to recognize that the key was in the ignition. the failure mileage was 85,000. the vehicle was not repaired. the vin was unavailable.

Tl* the contact owns a 2004 chevrolet impala. the contact stated the temperature gauge failed and the indicator gauge fractured. the gauge was in the opposite direction. the contact took the vehicle to the dealer and was told that the instrument panel cluster had failed. the vin was not available. the failure and current mileage was 56,300.

Speedometer was giving erratic readings and now has stopped working all together. i replaced speed sensor and it did not help. i have to look at gps to find speed or estimate based on flow of traffic. this appears to be a common issue based on the complaints i have seen on internet and gm should replace the speedometer/instrument cluster. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact was driving approximately 40 mph when the speedometer failed. the speedometer would read inaccurate speeds traveled and the contact was unable to determine his rate of speed. the manufacturer was contacted and advised the contact to take the vehicle to the dealer. the dealer advised the contact that the vehicle was no longer under warranty and he would have to pay for the repairs. the vehicle was not repaired. the failure mileage was 78,950 and the current mileage was 80,076. updated 01/06/11*lj the consumer stated the vehicle was repaired. gm covered the labor and the consumer paid for an hour of labor. updatd 01/24/11*jb

Typical gm speedometer problem. speedometer reads approximately 30 mph faster than true speed. reads 30mph when sitting still. gm issued a "recall" to settle a class action suite for the same issue on its trucks and suvs, but did not issue it for passenger cars like the impala. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the hood strut fractured from the vehicle. the hood came down on the contacts head and caused injury. the vehicle was taken to an authorized dealer where the contact was advised that the strut would need replacing. the contact stated that the strut had been replaced twice prior to the most recent failure. the manufacturer was not notified of the failure. the failure mileage was approximately 58,000 and the current mileage was approximately 70,000.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 20 mph, the contact observed that the speedometer displayed an inaccurate reading of 65 mph. the contact was in the process of taking the vehicle to the dealer for diagnosis and repairs. the vin was unavailable. the failure mileage was approximately 32,000.

My engine wouldnt start because of the passlock security system chevy had in the 2004 impala. *tr

The speedometer of my 2004 chevy impala goes out. while driving down the road it will start climbing even though my speed has not changed. i may be going 40 mph but the speedometer reads 120 mph! the gas gauge will also read wrong and my temp gauge just plain doesn't work. this has been going on for over 2 years now. gm says it's not a recall issue. it can be corrected for awhile if we disconnect and reconnect the battery, but the fix is short lived. we have not yet had it repaired, the cost is over $400. we plan on having it fixed soon. i constantly feel unsafe driving this car when the speedometer malfunctions. i feel gm should be responsible for the cost of repair. *tr

The pass lock system will not allow my wife's car to crank at times. you have to leave the key in the ignition for 10 mins before the car will start. this has happen when my wife and my twin girls were in a bad place and had to lock the doors and just sit in 90 deg weather chevy dealer has no answers. this is a safety problem what has to happen before they are made to fix it someone has to be killed or raped because the car won't crank. *tr

My car won't start. the "security" light sometimes flashes or remains steady, in either event, my car won't start. it happens at least 2 times a day. the most recent time was moments ago when i tried to start the car. now, i can't continue with my work day because it won't start. i have had to miss work as well as other important appointments because of this. i have been researching this problem to see if other chevy owners have had or are currently experiencing the same problem, and there are many many others who shared there experiences on topix.com and carcomplaints.com. i think this is absolutely ridiculous. what if it was a life or death situation???? in addition, winter is fast approaching, and are we supposed to be stranded outside in below zero temperatures??? *tr

I have a 2004 chevy impala, the speedometer is running 40 miles over what the car is really moving. i was almost rear ended because i was not going fast enough on the freeway. something is faulty in the dash board. i am not sure if there is a recall on this for gm cars. *tr

The speedometer,gas gauge, temperature gauge have quit working in our 2004 chevy impala. the turn signals work when they want too. the heat panel controller only works on one side. on occasion the security light comes on and the car won't start. the rear defogger doesn't work. lights on the radio only work when they want too. every so often the transmission slips. i went on another sight and saw there are over 100 complaints for these same problems, we have been dealing with them for atleast 2 years, gm doesn't want to help out with any of these problems.. *tr

My impala is having several safety issues which i have noticed is a common occurrence in these vehicles. i have also noticed gm has not recalled these issues. first safety issue is in the instrument cluster panel in which there are faulty stepper motors that cause my gas gauge, temperature gauge and speedometer to not function at all. not knowing how much gas you have, how fast you are going, or what temperature your car is. these are serious safety issues to any driver. second issue, my pass lock security system is malfunctioning. the security light stays on and causes my car to not start, leaving me and my infant son stranded for up to thirty minutes until it decides to start. shame on gm for not resolving these issues in all their models. when will there be recalls for these obvious safety issues?! this is the last gm car i buy! *tr

Low beams are no longer operable on the car. seems to be a running theme with the chevy impala cars. 2004 chevy impala i have already spent more in repairs than to purchase the vehicle. transmission, front drive line and now my passlock locks me out of the car- car won't turn on for sometimes 3 days. lights quit working about one month ago i live in hawaii and can't get my car to pass safety inspection to get my sticker so i now have a car with 60,000 miles that can't be driven on the road, can't be sold. impala's are money sucking dangerous lemon vehicles. i can't afford to fix it can't sell it so now what the hell am i supposed to do with this car???????????? *tr

2004 chevrolet impala 3.4l v6, 70,000 miles. right turn signal intermittent failure started occurring at around 65,000 miles - interior dash turn signal indicator blinks rapidly but the actual turn signal does not flash at all. i checked all lamps and fuses then replaced the hazard switch as suggested by some car forums but the problem remains! *tr

Speedometer and now the temp gauge faulty.. known problem with this 2004 chevy impala... gm fixed same issue in their trucks, but refuses to fix in this and other model cars... *tr

The transmission in my 2004 impala has slip so bad that i was almost hit from behind. it kicked so hard in raining weather the car swerve on the road. *tr

First the fuel gauge stopped working and was like that for a couple weeks, now it is working again, then speedometer went crazy, traveling at approximately 55 to 60 mph, speedometer is reading 15 to 20 mph then drops to 0 it has done this before, so i went online to see if anyone else was having the same problem and if there was a recall. i found numerous complaints from other owners. i was wondering why there is no recall out there since there are so many complaints this could really be a serious issue. *tr

2004 chevy impala the manufacturer installed passlock system continuously locks the car from being cranked. everything will operate properly except being able to crank the vehicle. this happens about every 20 times you crank the vehicle. you have to wait at least 10 minutes before the vehicle will crank. if you take the key out of the ignition during that time it is likely that the system will not reset itself, thus starting the process over again. i contacted 2 gm dealerships who said they could not fix it. had another mechanic look into it and he tried replacing the ignition but that didn't work either. that cost nearly $800.00. now i sit in the blazing sun or freezing cold or rain and wait for the car to finally start. gm needs to fix this for all owners at no charge. sadly for them, it is not just impalas that are having this trouble; it is across the entire product line of gm models. *tr

I was driving my 2004 impala at night and lights went out. one side had blinked before but came right back on. last night i had to abandon my car. when i picked it up this morning the lights turn on again. totally unsafe and unreliable. i checked online for a possible cause and found that this is an extreme problem with impalas, chevy should fix this before someone gets killed! *tr

Driving on highway back from california thru nevada speedometer all of a sudden stopped working and slowly dropped to 0 as done it at list 5 more time but only when driving on highways. *tr

2004 chevrolet impala speedometer gets stuck or will not work at all. will not show accurate speed. *tr

Ignition sporadically fails to start vehicle. all electrical systems will turn on, but ignition will not turn over starter. left with a completely unreliable car that has left me stranded on multiple occasions; only to go back to the car an hour later and have it start! told this is an electrical problem that gm has had on multiple makes of cars throughout the past. it is widely known to be a problem, yet no recall has been issued. *tr

2004 impala, clunking noise in steering. seems to be a common problem with this model. it has progressively gotten worse. now i have slightly loose steering with noticeable play in the steering. thanks for standing behind known manufacturing problems gm! will be my last gm automobile. *tr

For over a year, i have had problems with the electronic system for my 2004 chevy impala. for several months, the security light in my driver?s panel intermittently displayed when i placed the key in the ignition and my car failed to start. the car would eventually start after 15 ? 30 minutes. at first, this occurred sporadically but then became a more common occurrence. when i took my impala to a local auto-repair shop, they were unable to diagnosis the exact problem. their equipment reported a number of electronic errors but they were not able to pinpoint the precise cause of the car?s issues. instead, they offered to reset the electronic codes and advised me to bring my car back at the first sign of any electronic issues. my impala operated for the next few months without issue. however, a new electronic issue emerged with my vehicle. i noticed my car began to accelerate automatically. for example, if i was at a complete stop, the car began to accelerate at a moderate amount of speed as soon as i released the brake. like the previous issue, this problem first occurred intermittently and soon progressed to a regular occurrence. when i took the impala back to the auto-repair shop, the mechanics stated the automatic acceleration was due to a faulty ignition sensor. after i had the faulty ignition sensor replaced, the impala once again ran without issue for a few months. however, the solution proved temporary as the previous automatic acceleration issue returned. i once again took my car to the auto-repair shop and once again, the mechanics blamed a faulty ignition sensor. at this point, i had the mechanics replace the ignition sensor. since that point, my car has operated without issue until today. the security light in my drivers panel now continually displays whenever i drive. i feel as if i am at the end of my rope. i have spent a considerable amount of money to resolve this issue to no avail. *tr

2004 chevy impala: speedometer malfunctions, usually jumps to over 120 mph at freeway speeds but can read low or high. when stopped it currently is stuck at 67 mph. tomorrow it may be 35 who knows. i feel this is a major safety issue. *tr

I have a 2004 chevy impala that has a crazy dash cluster!! i know that i am not the only one!! gm has recalled other types of vehicles with the same type of cluster problem, but won't recall the impalas that are having the same dangerous issue!! i have young two children that are always with me and when i'm driving ; not knowing how fast i am going, not knowing my temperature, or how many rpms my car is pushing! very serious when i'm not the only vehicle on the road. i hope gm addresses this problem for the safety of there customers! hopefully the government can push them to do something!!! we people with this issue will appreciate it greatly!!! thank you *tr

The toggle between low beam and high beam quit working, it won't stay in high beam, but that didn't affect my life very much. but suddenly, the driving lights went out on this 2004 chevy impala. this is dangerous, not just a minor inconvenience, and now i cannot drive at night at all, dramatically affecting my life. the part is extremely expensive to replace, between $550 and $800, and that seems to rise to the level of a manufacturer responsibility, given the similar consumer items that have switches that perform satisfactorily far longer in the life of a product. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated the speedometer failed. the manufacturer advised that they were aware of the failure and offered to cover partial costs of the repair. the dealer replaced the instrument panel cluster with a used instrument panel cluster. the failure did not recur. the failure mileage was approximately 40,000 and the current mileage was approximately 63,000.

For no apparent reason, the temperature gauge and speedometer have completely stopped working on my 2004 chevy impala. it is a safety concern that i do not know what speed i am driving or the temperature of my vehicle. i have not repaired or replaced the instrument panel because i can not afford it. *tr

While traveling in 2004 chevrolet impala, speedometer needle will freeze and not move or move to various speeds while the car is traveling at a steady speed. this failure is occurring almost daily, and started as a once in about a month episode. vehicle will need $900 worth of repairs to fix speedometer. *tr

The speedometer on my 2004 chevy impala does not accurately tell what speed i am traveling. it randomly sticks at a speed, sets the baseline at a random speed and reads in the 100 mph range when i am at a stop sign or going through residential neighborhoods. i have not fixed this problem as the dealership quoted a $400 repair and i cannot afford a costly fix to a problem that is not my fault. this occurs almost daily and at random times, sometimes during short trips, other times during long trips, both in the morning and night, does not matter how fast i am traveling or the temperature outside. i live in new england and this has happened in every season. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 5mph the brakes would start making a grinding sound and the vehicle would pulsate. the vehicle was taken to the dealer and they turned the rear rotors and stated that they could only be turned one time. the failure seemed to be resolved but the failure recurred. this time the dealer stated that the brakes were "frozen" because the owner didn't drive the vehicle often enough. the front rotors were turned and then the failure happened again. the dealer stated, this time, that the entire braking system needed to be replaced. the rotors, calipers and pads were replaced in the front and rear. the failure has returned. the contact has contacted general motors. the failure mileage was approximately 17,000. the current mileage is approximately 42,000. updated 10/27/10. *lj

I have read on several web sites that thousands of people were having trouble with the passlock system on their gm vehicles and i am one of those thousands of people. i am having trouble with using my own key to start my own car, but it will not start for 10-15 minutes. *tr

Passlock system does not allow my car to start,i have been online and seen hundreds if not a thousand or so complaint's with the same problem.this car is useless if i cannot depend on it to start when i need it to,especially in a emergency situation since i live in a rural area of upstate new york that has no cell phone service if gm knows there are so many complaint's about a specific system they place in one of there vehicles,and all are identical . then man -up institute a recall on the passlock system and restore the confidence in many of there customer's. i have a 2004 chevy impala 3.4 ltr. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated the key would not turn in the ignition. an independent mechanic was notified and informed the contact this was a known failure with this vehicle. the vehicle was not examined for the cause of failure. the failure and current mileages were 75,000. sm.

04 impala ls speedometer stopped working around 30000 miles all gauges fail to work never know how fast i am going could be a potentially dangerous situation. speedometer gets stuck at various places does not move while driving. as well as the temp gauge have not gotten it fixed as of yet. why is there not a recall? *tr

Approx. 2007 - speedometer began fluctuating intermittently every few weeks. it corrected for a few weeks, then the problem would return. the frequency of the problem became worse in 2008. in 2009 it would fluctuate wildly, then "peg" to the maximum for extended periods(several weeks). finally, it "pegged" to the maximum and has not returned. inquiries result in estimates exceeding $500.00 to repair. *tr

The security light started coming on, and eventually the car began not starting. it started happening every once in a while, and now happens a few times a week. the lights, radio, and accessories work, but the car will not start. i have to wait 10 minutes to try again. this began about a month after my warranty expired. i took it to a shop, where they "located high resistance in ign cylinder connector to body control module removed and cleaned connectors and reprogrammed as needed". next day, security light went on, morning after that, car would not start! was told at the shop "if security light comes back on, will need to replace tumbler and new key and reprogram $690+ tax". i have a 2-year old daughter that i care for all day, and i work nights- leaving work at 1:30 a.m. i cannot have this happening. this seems to be a widespread problem among gm cars from 2000-2009, and i cannot find a true remedy for it. *tr

1. car will not start 2. unpredictable, car will not start un less you leave the key in the on position for 10 mis. 3. don't know how to fix. 100's of complaints online about the passlock system causing the issue. *tr

2004 chevy impala. i go out to start the car and it will not start. i wait 15-20 minutes and it starts. the transmission also shifts hard. the speedometer says i am going 10 when i am going faster than that or it may say 100 when it is parked. please, recall this. *tr

2004 impala, speedometer stops working while driving. mileage continues to work and all other instruments continue but speedometer falls below 0 while driving. *tr

My 2004 chevy impala speedometer has stopped working. the temperature gauge does not work at all and the fuel gauge works some time. this car is in otherwise excellent condition. knowing your speed is certainly a safety issue. the dealer says getting it fixed is not a problem just give them hundreds of dollars. *tr

2004 chevorlet impala temp gauge ceased to work and stuck in it's highest position. tach gauge quit also. replaced instrument cluster with rebuilt unit. *tr

I have a 2004 chevrolet impala ls with an automatic transmission 3.2 v6. the speedometer will stay on 70mph at rest or more then go over a 120mph when traveling. once in awhile it may resume back to normal. it is a huge problem in not letting you know exactly what rate of speed you are traveling. *tr

Instrument cluster failure on 2004 impala ls 6cyl 3800 tach quit working, temp gauge quit working, fuel gauge quit working or working sporadically. *tr

2004 chevy impala will not start. radio and windows will function,but car will not start....this will last about 10 to 15 minutes. this is the second time this has happened. this occurs about every 2 weeks. *tr

Now at 117,000 kms. or past my five year warranty. since 88,000kms. have complained several times about temp gauge very out of whack on highway trips, lead me to believe severely overheated, but no message from car, just gauge going almost 90 degrees past "danger point " of gauge. in last two years temp gauge replaced three times. obviously not the problem. returns to normal function in city or short haul driving. stop frequently, and under hood check shows no signs of overheating. conclusion- electrical, sensor, problem and dealer keeps coming up with costly new equipment fixes which do not work. now they want to blame a water pump leak and gaskets, although reservoir carefully watched by me. no leaks there. have never had to add fluid, although i keep it always in car-that is the dexcool-water mix. never down lower than recommended, and the dealer wants to give me a new water pump and take 1000-1200 out of my pocket. they have never mentioned the temp sensor, or any other fix. travel on mountain highways 3 times per year, gauge now gone way over the top 6-8 times. always stop. no sign ever of hose, radiator, water, lowered reservoir, or computer messages as per manual. have read of numerous similar problems of this make and model, the 04 chevy impala ls, always gauges. in my case i will not approve another temp gauge "fix" and now speedometer is acting up as well, just like other drivers reported. *tr

My car would randomly turn off while driving on the streets and on the middle of the highway going 55 miles per hour, or while stopped at a light . the car would stall up to 3-4 times per day most of the time and as time went on it got worse. i replaced the fuel pump, fuel pressure regulator, the battery, the fuel filter, the ignition switch, and the car still turns off in the middle of nowhere. the last time it happened was when my wife was driving to work the car stalled a few yards away from a railroad crossing (since she quit driving on expressway), luckily it didn't happen on tracks, no train was coming at that time. she had to wait approx. 25 mins for it to start after trying a few times. the next day the same thing happens but this time it didn't turn on, so she called the dealership and they sent a tow truck. the tow truck driver, when he arrived approx. an hour later, tried to start it but it didn't start either. so, when arrived at the dealership they tried starting it and by then it started. the shop manager, whom i had related this incident to was aware of the situation, so he then assigned a mech to stand by the analyzer monitor while the engine was running. they kept the engine running until it finally died on them again, while the mech was still there, i don't know how long (didn't ask). at this particular time the analyzer indicated that the crankshaft position sensor was the cause of the stall. needless to say it was replaced and is now a month later and it's running just fine. not a hint of stalling nor anything else. my concern is that anything can happen on a highway from a car that turns off randomly due to the crankshaft position sensor. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that whenever the brakes were applied they made a loud noise and the vehicle was shaking. he previously had the entire braking system replaced. the vehicle was taken to an authorized dealer where he was informed that the rotors were delaminating and the calipers were stuck. he was also informed that the braking system needed to be replaced and the failure occurred because the vehicle was not driven often enough. the failure mileage was approximately 38,000. the current mileage was approximately 42,000.

On several 2003-2006 gm vehicles, the speedometer stops working (the needle stops moving). the fix requires that the entire gauge cluster be replaced from within the dash. the speedometer typically fails shortly after the vehicle's 36k-mile warranty expires. carcomplaints.com has a forum thread with 125+ posts: http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml there are several other websites with forums of people who have the same issue... *tr

1.) this car is used and has a salvage title for vandalism, i have had for five months, i have noticed that all gauges (speedometer, tach & gas guage) do not function properly and safely 2.) the failure occurs daily; started off and on about two months ago 3.)i went to www.carcomplaints.com, this model, make, and year all have faulty gauges. this should be recalled by gm!!!! there are 124 complaints. i am going to a mechanic, but i know i shouldn't have to repair it if there are so many complaints about the gauges going haywire on cars with less miles than mine. *tr

I have a 2004 impala and about once a week it won't start for about 10-15 minutes. have to sit there a jiggle the key around. took it in and the chevy garage could not figure it out at all and i was charge for this answer "i don't know" something is seriously wrong when you have thousands of people complaining of the very same thing in their impala. i received all kinds of possible solutions like a new computer that costs over a $1000.00 give me a break. *tr

Dash gauges not moving at all, or when they do work they are not even close to being correct. my speed will show i'm going over 120 mph (i know i am not going 60). temp shows the car is running hot when it not. rpm will stay on red. some days the gauges will work fine and then all of a sudden they will go haywire. i am terrified that my gas gauge is going to stop working or show i have more gas that i do and i end up running out of gas. i am a 24 year old female and i don't know what i do if i ran out of gas somewhere all alone. i don't know what to put for as the date. it just started happening and i continue to have the problem. i googled 2004 impala gauges and there are a lot of people having the same problem. some one is going to get hurt by not knowing how fast they are going, someone could be having problems with there motor and will not able to tell (running hot, low oil, etc). *tr

Tl*the contact owns a 2004 chevrolet impala. the contact attempted to start the vehicle when the security warning indicator light illuminated on the instrument panel. the engine would not operate while the security warning indicator was illuminated; however, the engine started after approximately ten minutes. the contact stated that the failure appeared to be more pronounced when the temperature was 50 degrees. the identical failure occurred twenty times. the vehicle was taken a dealer where the technician stated that the failure was contributed to the vcm unit and connectors, which had been replaced. the failure continued to occur. the failure mileage was 97,000. the current mileage was 105,000.

The speedometer will all of a sudden stop working and not give an accurate reading, and it makes clicking noise when it happens. it occurs around once or twice a week normally, with minimal driving. the dash has to be replaced to correct the issue, there are many other people with this problem and it should be fixed at the company's expense. this is a safety issue because i could be going the wrong speed and not have enough time to react to something such as a deer if i am going faster than it says i am or if i have to guess my speed. *tr

Instrument cluster on 2004 chevy impala gives incorrect readings to include speed which could result in driving at excessive speeds without proper indication and resulting in unjust speeding fines. *tr

2004 chevy impala: the speedometer step servo motor is defective in my car. it started about 2 years ago giving false readings. i found out online that there are thousands of them doing this. the same problem with the same step motors used on other chevy vehicles were actually recalled. this is a dangerous situation. i'm having to use my gps for a speedometer now, and it can be hard to read at times. why hasn't chevrolet extended the recall to the impala's as well.they must be hoping the car owners will take care of the problem in their vehicles for them? can you do anything about this? the dealerships i've talked to say they expected chevy to do something about it, but they still have not put out the recall on the impala. it's been going on for years now. even before the 2004 model.there are many of these complaints listed 'on line'. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2004 chevy impala, 35,000 miles. was driving down the interstate and noticed that temperature gauge was reading in the red, pulled into a mcdonald's to see what was going on (normally the impala has an alarm that goes off when overheating, this did not happen) as i decelerated, i noticed that the speedometer did not move, but rather stayed at 60mph, and the temperature gauge also did not move. upon turning the car off, the speedometer moved back to 0, the temperature gauge stayed in the red. turning the car back on did not reset the temp gauge, but as i accelerated, the speedometer stayed at 0 for the rest of the trip (i had to use gps to get speed). the speedometer has not worked correctly since. doing some inspection later, i found this is an extremely common problem in impalas of most 2000-2010 impalas. our local police force drives impalas, and the speedometers fail on roughly 60% at between 30k and 60k miles. a quick search online also revealed that it is a severe problem, and several people have been either pulled over, or had been going much to fast before noticing. dealership says the only way to fix it is a complete replacement of instrument cluster($150 used, $400 new), and several people who have gotten the replacement simply have the problem again. as you can see, this is an extremely severe problem, and while the employees at the dealership say it happens all the time (at least 3 impalas with faulty speedometers per week), chevy as a company does not seem to notice. please help! links to some repair forums about similar problems: http://www.topix.com/forum/autos/chevrolet-impala/tjsmiqpd8j0ft5dk8 http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml http://www.automotivehelper.com/topic640920.htm http://www.automotiveforums.com/vbulletin/t752665.html. *tr

2004 impala odometer malfunction in winter cold whether condition most of the time.

Tl*the contact owns a 2004 chevrolet impala. while driving 2 mph in the rain, the speedometer stopped working. the failure had occurred since 2008 until the speedometer was replaced at a local repair facility. the contact sent the manufacturer three letters regarding the failure but the manufacturer stated that they would not repair the vehicle free of charge. the failure mileage was approximately 35,000. the current mileage was approximately 75,000. updated 06/17/10. *lj the consumer stated the needle would not return to zero when the vehicle was stopped. updated 07/26/10*jb

Head lights went out completely on car. the only way to have head light is to pull the bright light switch back and hold it. so one hand for bright light and one for steering. so with on coming traffic its either the bright lights or no lights. happened on a very dark night on a country road. could have been a very bad accident. lucky that my 3 small children where not with me

I have a 2004 chevy impala that the electronic instrument cluster does not work on. the gas gauge, temp gauge, and speedometer have not worked consistently on this car since i purchased this car back on 09/2007. the speedometer will show that i am going 0 miles an hour when i am actually moving, and my gas gauge will be pointing straight down, same as my temp gauge. i have taken the car back to bill seidle chevrolet, the dealer that i purchased it from, and they will not address the issue. i have also contacted chevorlet about this situation and was told that it is not important enough and life threatening enough to have this addressed. even though there are blogs out there with hundreds of people with the exact same problem that i am experiencing. i feel that this is extremely dangerous not just to my 2004 chevy impala but to virtually every gm owner since thru 2005, that there is a serious known safety issue resulting from the failure of the instrument cluster unable to determine speed of vehicle, when or if a vehicle is overheating, unable to determine how much or if any gas remains in the vehicle, these are serious issues when driving a 2004 chevy impala. a driver has no way of knowing critical information needed when driving a vehicle. the gas gauge, temp gauge, speedometer do not work. chevy is aware of the issue and has consistently refused to make repairs of the faulty instrument panel. i implore you to please demand the chevy recall on this electronic instrument cluster failures for the safety of all of us. i challenge you to google 2004 chevy impala, invariably every result will pertain to electronic instrument cluster. how could this not rise to the level requiring a recall? *tr

2004 chevrolet impala, instrument cluster gauge malfunction, beginning with temperature gauge showing incorrect temperature (cold start - temp readout 160 f), subsequently showing traction system failure indicator, finally progressed to speedometer failure at highway speed approximately one week later - speedometer began showing random speeds at approximately-steady cruise, reading 42 mph at about 70 mph. internet research demonstrates multiple such instances. chevrolet has addressed identical problem in silverado and avalanche models, but refuses to acknowledge that a problem exists in the impala. *tr

My 2004 chevy impala speedometer went haywire

Steering rack,fixed on 8/27/09 on 3/29/10 cannot steer to left, limited on right twice turning to left car could not almost had accident with on coming cars and parked cars car towed to my mechanic,says work was done on this, to take back to them. had to tow to dealers. was the steering rack once more.

Was driving along and all of a sudden my speedometer started "floating". it would be all over the place, some times it would go all the way around to 120 and other times it would be right on.

2004 chevrolet impala speedometer quick working, no idea how fast car is going. the temperature gauge also quit, car could overheat without knowing. *tr

I was driving my car down the road and all of the sudden my speedometer and water gauge stopped working. it said i was going 120 mph but i was only going about 30 mph. the next day i went out to the car and started it while it was parked and it was stuck on 30 mph and the temp gauge showed the needle in the red, but it was not started for more than a minute. i have read many complaints about this and this seems to be a familiar complaint. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving 30 mph all of the lights on the instrumental panel, headlights and rear lights shut off. he then pulled over to check and replace the fuses. the fuses blew out again immediately after he drove a few miles. the dealer diagnosed the failure and stated that there was nothing wrong. a different dealer stated that someone tampered with the light switch and it was repaired. the failure mileage was 70000 and the current mileage was 80000.

My shoe got jammed between the brake and floor. my concern was i had a front impact and i believe something is wrong with air bag. *tr

Total headlight failure while driving at 65 mph on u.s. highway 287 north of ft collins, co. the failure occurred when changing from low to high beams on the headlights. this has happened many times since the first time last fall but we now have the fog lamps on so when they fail we at least have some light though it is minimal. we then have to flip the hi-lo switch several times to get the low beams back on. there has been occasion that after we get the high beams to work after a few minutes they will just go out completely. i have researched this problem online and have found there are probably hundreds of people that have had similar problems with the multiswitch gm used on 2000-2005 vehicles. the cost to replace this switch is outrageous $300.00- $600.00 so i'm sure there are a lot of vehicles on the road that pose a hazard due to this faulty switch. my girlfriend who owns this car lives on a narrow winding mountain road and has had these headlight failures in the middle of curves and it is very scary for her and passengers. if you could investigate this situation i would greatly appreciate it. *tr

The headlights on my 2004 chevy impala randomly go out at night without any warning. this seems to be caused by a defective dimmer switch. the only way to get the lights back on is by activating/flicking the dimmer switch so as to switch between high/low beams. no significant events led up to this problem. it appeared randomly and without any warning. this problem occurred roughly once every two weeks throughout several months until the dimmer switch had completely failed. approximately halfway through the time period from onset of the problem until failure of the switch, the switch itself began to feel odd. it would allow the headlights to change beam without actually clicking into position. during the latter half of the failure period, the light failure seemed consistent with the improper operation of the switch. the switch now is completely failed with my lights stuck on low beam. i can pull back on the switch to activate the high beams, but they do not remain on when i release the switch. the lights go back to low beam. i am currently in the process of changing the switch which is proving very costly. *tr

2004 chevrolet impala speedometer stopped working properly. it sticks(does not return to 0 mph when stopped) at the current speed on deceleration and increases readings from the deceleration point. so, car appears to going at 60 mph even though it is moving slowly in traffic. cannot determine proper speed to adjust speed to speed limits. my car registered 120 mph in a school zone, even though i was trying to maintain proper speed. this defect makes the driver unable to determine actual speed vehicle is moving at. *tr

2004 chevy impala; speedometer misreading, and gas gauge malfunction. more prevalent in colder conditions. it happens constantly but occasionally works fine. began malfunction in summer 2009. consequences- speeding tickets. nothing done yet because gm states there has been an investigation and that the impala does not fall under the parameters of the problem so they will not help. dealer wants excessive monies to do repair in comparison to independents. this is 1 of 3 chevy vehicles in my fleet and all 3 are experiencing the same problem. the other 2 are silverados. all began experiencing the problem at about 135,000 miles. all are 2004 models. have fixed 1 of the silverados in order to deal with speeding ticket. the other silverado seems to have begun functioning correctly after parking for several days in warm environment. gm & the dealer stated that the vehicle is beyond the mileage agreement and the impala does not qualify for any help. its seems very coincidental that 3 chevy vehicles of the same year make and similar mileage would all experience the same problem around the same time frame. *tr

2004 chevy impala ss cluster malfunction. speedometer not working, unable to know how fast i am going. no recall as of yet. seems to be a common problem with chevy vehicles. *tr

Chevrolet 2004 impala speedometer quit working and manufacturer does not fix although i am certain it is a manufacturing issue. speed can not be monitored so is a safety issue. *tr

The speedometer on my car has decided to read whatever it wants and it will stop at whatever speed. now the temperature gauge has started doing the same thing. this started happening around 65k miles. have found that this car has the same steppers in the instrument cluster that was on a recall for another vehicle. have also found many other complaints about speedometer going haywire. this is a severe safety issue due to not knowing how fast or slow you are going in a residential area or on the highway. *tr

Tl*the contact owns a 2004 chevrolet impala. the driver stated that his speedometer malfunctioned while driving 65 mph it indicated that he was driving 5 mph. the vehicle was purchased 3 months ago and the failure has occurred 3 times. he has contacted the dealer and taken the vehicle in to be repaired; however, the dealer stated that he couldn't offer any assistance since it was working when the vehicle was purchased. the failure mileage was 60,000. the vin was not available. the current mileage was 67,000.

I own a 2004 chevrolet impala. the day i bought the car (may 2008) the tachometer went bezerk. shortly thereafter while driving i noticed my speedometer decided to do the same thing. i cannot tell how fast i am going or how the engine is performing. this failure happens often and is a cause for concern. the dealership refused to replace the part and quoted me over $600 dollars to have the part replaced. this price is absurd and i have since been researching ways to correct the problem on my own. this seems to be a fairly standard problem with these make and model vehicles and something needs to be done to prevent serious accident/injury due to this failure. *tr

I own a 2004 chevy impala and the instrument cluster has failed. my speedometer does not work and the temperature gauge shows that my car is running hot even though it is not. apparently this is a common issue with gm and gmc vehicles. in 2007 a class action lawsuit was filed against his company in regards to their trucks with failed instrument clusters. the plaintiffs did win and there was a recall implemented. these are websites that i found that pertain to failure in the instrument cluster in 2004 chevy impalas. http://www.allworldauto.com/comments/2004_chevrolet_impala_comments_and_complaints_c8-91-2004-409-1.html http://www.carcomplaints.com/chevrolet/impala/2004/electrical/electronic_gauge_cluster_malfunction.shtml http://www.automotix.net/autorepair/car_problems/474044-complaint/ http://www.instrumentclusters.com/. *tr

Speedometer does not work! shows that i am going 130mph, then 60 when parked. dealer say no recall even though my husbands truck had the same problem and they recalled the part in the silverado. $500 to fix. this needs to be recalled!!! i am reading hundreds of complaints on the impala for the same thing. my 21 year old daughter is driving this car on the highway every day..very dangerous!!! *tr

Speedometer sticks or shows inaccurate speed. dealership says instrument cluster needs to be replaced. *tr

2004 chevrolet impala speedometer quit working. it started registering a higher speed than the speed i was actually driving. it showed 90 mph when i was stopped. the speedometer then began to climb as i drove a few city blocks. it finally came to a stop at the neutral letter. i called my local dealer and he said they have been seeing this problem. he said that the cluster was defective and it would cost approx. $500 to replace it. *tr

The speedometer has gone haywire. sometimes it says i am doing 0mph and at other times it says i am going 120 mph. can not get an accurate read on the speedometer. the same can be said for my fuel gauge and coolant temperature readings. the panels are not working properly. *tr

2004 chevy impala my wife and kids are driving to florida and the speedometer goes out. now if you are driving from michigan to florida and have no idea at midnight how fast you are going- that is a huge safety problem. from looking on the web this seems to be a very common problem with these vehicles. recall on this would be great! *tr

Traveling on a dangerous stretch of highway, my speedometer malfunctioned. it registered me as going 90 miles per hour. after several close calls, as conditions were icy, i judged a safe speed and pulled over at the next safest spot on the road. my speed gauge did not reset to 0 mph as normal, but stopped at 50 mph. now my gas gauge and temp gauge malfunction as well, leaving me no way of knowing how much fuel is in my vehicle. researching this problem, i noticed many other complaints to this issue. contacting the manufacturer, i was informed my warranty is expired and they have no obligation to fix the safety problem. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact was driving on normal road conditions. the speedometer displayed an inaccurate reading. the failure occurred at any given speed rate. the vehicle was taken to an independent mechanic for diagnostic testing. the failure was contributed to the instrument panel cluster. the vehicle was prepared for the malfunction. the failure mileage was 100,000.

Have changed rotors multiple times, after about a month when braking at high speeds 45mph or higher, car shakes from pulsating brakes. in wet weather makes the car a little uncontrollable dealer says oh its how it is, gm is aware but they don't feel it is a real issue. this among the inability of the heating system to work for more than a year before its components need to be replaced is ridiculous. i had been a loyal gm customer. so sorry wont be anymore this is insane to pay this much for a vehicle and it have this many issues since purchase. *tr

Speedometer on 2004 chevy impala suddenly changed to read 50mph when not even moving. then when driving it reads much higher mph than actual speed. was reset by turning ignition on and off several times. this has happened 2 times since then and can be reset but not while driving. this is a serious safety hazard because you have no idea how fast you are actually going when it happens to malfunction. *tw

I just had my second multi-function switch (headlight dimmer, turn signal, cruise, wiper/washer) fail on this car for the same reason resulting in complete loss of headlights. this is a very common issue as seen by numerous bulletin board postings. i dissected the original switch to determine if this could be fixed. it became quite obvious what was happening. the contacts on the hi/lo beam portion of the switch foul and overheat. this switch had melted plastic from the switch housing that had flowed over the contacts and prevented proper switch operation. this is an incredibly dangerous situation that manifests itself with little or no warning. this overheating is obviously due to poor engineering that has resulted in undersized contacts that foul due to relatively high load currents in the headlight circuit. *tr

Sometime around 2007 the instrument cluster started to mess up. it would say that i was going 100 mph when i was parked in my drive way. my tachometer would say that the engine was doing 5000 to 6000 rpm when parked in my drive way. i did a little research on the internet and discovered i am no the only one with this problem. i called chevy and they told me that there were no recall on my vehicle. the problems still exists today. *tr

Hello, i have a 2004 chevy. impala. a large number of the speedometers on these cars are defective, as is mine. the speedometer goes berserk and you have no idea what your speed is. for example. you may be taking a 35 mph curve at 50 when the speedometer says 35 or other. this is a serious safety concern. gm has had hundreds if not thousands of complaints (just one example: http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml) on this and chose not to own up to it. the problem is not only with my model/year, the problem is with the speedometers which have been used in many models over several years. there needs to be a recall on this before people are killed. *tr

My speedometer runs wildly up and down. it doesn't work well at all. i think i'm driving 55 and it shows 100. i want chevrolet to have a recall on this. i have a 04 chevy impala. i have read over 100 complaints on the computer. *tr

2004 chevrolet impala power steering locks making driver unable to turn car during rain or driving through puddles. started out happening only a second or two, but got progressively worse. several times, engine cut off, or i had to cut it off to be able to restore power steering. had it "fixed" by dealer who replaced cluster. it did it again the very next rain. no accident but a "near miss" because i could not get out of the way of a construction site dump truck. i was told i was driving through puddles too fast. i live in florida, and there is a lot of rain and poor drainage. other cars going speed limit were not having this problem. it is very dangerous, as i drive a carpool of four children to school. i am sure a manufacture problem, since i saw other similar complaints on twitter *cn *tr

2004 chevrolet impala,speedometer works one day and doesn"t work the next day. will be going down the highway shows speed one minute and maybe nothing the next. really have no idea how fast i am going. seems very dangerous. gm has to know that have a safety problem. *tr

Air bag light comes on. while driving the air bag light keep coming on and then going off. i took it to a chevrolet dealership repair service to find out what was the problem as the service advisor stated that the impact sensor was inop and that the air bags would not deploy . i had it repaired that day. however, the dealership stated that there were no recalls at this time on that problem and i should call chevy and see if they would cover the repair. i talked to chevy customer assist ( tina ) and she stated she would be in contact with us after she called the dealership. this was on the 08 jan 2010. on 13jan2010 the call was returned and tina stated " that chevy would not cover the repair". also that the dealership would not cover the repair because this was the first time i have had my car repaired at the center and no proof of any service being do to it. i deal with goodyear for my repairs brakes,tires,batts, as well as oil changes ever 3000 miles. i don't understand what my serving my car has to do with a safety problem. i would not take a problem like that to goodyear but to a service center that could handle that type of problem better. i believe that this is a big safety problem. i think a recall review should be started before injuries or death results from this impact sensor. *tr

2004 impala, 80,000 miles. cold winter day. consequences( having to purchase new speedometer ) nothing done to correct as of yet. speedometer not working properly, says going 90 mph when going 60. when vehicle shut off say 30mph. inherent flaw noted by chevrolet vehicles (common symptoms include: speedometer displays incorrectly speedometer stops working tachometer needle sticks, jumps, or pegs fuel gauge flutters entire instrument panel fails the common cause for all these issues is a faulty stepper motor. the motor was used throughout gm?s entire production line from 2003 to 2007.) i think there should be a recall on all vehicles with which people have had problems with incorrect reading speedometers as gm used faulty parts in manufacturing. *tr

Headllghts go off while driviing. as of now they still come back on when switching the low beam to high beam switch. very dangerous problem. cannot drive car when dark. will cost about $600 to repair.*cw

Speedometer does not function correctly. speedometer registers erratic speeds, going to speeds of 80, 90, 120+ for no apparent reason. each time the automobile is turned off and turned on again, it usually will go down by about 10 mph. after several days, it will return to normal, but this pattern repeats after a day or so of registering correct mph. this started about a month ago. we have called chevrolet and been advised to have the car checked at a deal for defective equipment, but have not been able to find a dealer who will respond to our call. *tr

My 2004 chevrolet impala is having problems with the entire instrument cluster. there are thousands or the same complaints about impala models from 2003-2006, as well as other chevy models. the gas gauge has gone completely out, and the volt gauge has now stopped working, and the speedometer randomly goes haywire and moves erratically, reading incorrectly. the most common report is that gm has installed a defective stepper motor in the instrument cluster of these models. and the dealers estimate a repair cost of $600 to replace the cluster completely. this is a dangerous safety issue. gm need to step up and recall this obviously defective part.*cw

Tl*the contact owns a 2004 chevrolet impala. the contact was driving approximately 55 mph at night on normal road conditions with the headlights activated. suddenly, both headlights failed to operate. the driver was able to pull over to the side of the road with extreme caution. after several attempts, the headlights began to function. the vehicle was able to resume normal operation. the vehicle was taken to an independent mechanic; however, the technician was unable to duplicate the failure. the failure mileage was unknown.

I bought a used 2004 chevrolet impala and october 19, 2007 and a few months after i had the vehicle the speedometer stopped working. my speed odometer said i was doing forty when i got pulled over for doing 55mph, and as i pulled off and looked at the speedometer it was stuck at 40mph. also the lights go out at any given time on their own. i was driving home one night and my head lights shut off in the middle of a curve and i hit the brakes and slid off the road. this is a real safety hazard. after i fooled around with the highbeam switch for a while the lights started working again. *tw

Vehicle speedometer suddenly quits functioning. speedometer suddenly shows high speed (example 120 mph) when driving highway speeds. speedometer remains stuck in this position. i was able to clear the error after returning home and cycling the ignition from off to on many many times. now the tach just ¿!@#$% out and stays at 6:00. i been also having transmission issues to where the tranny would occasionally shift hard then be fine for a while then back to shifting hard? *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 30 mph on normal road conditions, the speedometer displayed an inaccurate reading regardless of the speed being traveled. the failure occurred intermittently in cold temperatures. the failure was related to the stepper motor. the vehicle has not been repaired at this time. the failure mileage was 30,423. updated 01/29/10 *bf updated 01/29/10.*jb

Speedometer starts at random speeds and then continues like it started at zero. it sometimes says 80 or 100 mph when you are not moving and then continues to go higher as you drive. obviously you have no idea how fast you are driving. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 45 mph, the speedometer displayed an inaccurate reading, regardless of the speed being traveled. whenever the vehicle was in operation the failure occurred. the vehicle has not been repaired for the malfunction at this time. the contact had concern of the safety risk involved. the failure mileage was 20,000. the current mileage was 23,000.the vin was rejected from the system which will be updated upon receipt of the complaint form.

My speedometer is out of whack, also the tach doesn't read correctly. you never know how fast you are going. this could lead to a serious accident. going around corners or driving in a school zone. somedays it works for a little while and some days not.. it reads 90 miles an hour while your going slow. *tr

Instrument cluster failure on 2004 chevy impala. *tr

Speedometer malfunctioning. there were no known specific activities that led to the occurrence of this issue. about two months ago, during a road trip, i noticed that i was driving slower than normal traffic but my speedometer stated i was doing the speed limit 65 mph. when i looked at my gps, it stated i was doing about 47 mph. when i sped up to 65 mph according to my gps, i was in the flow of traffic. after i stopped, it "reset" itself back to zero when the car was idle. about a week ago, it won't reset anymore. when the car is off, the needle points straight up. when the car is idle, the needle goes to about 80 mph. when i'm driving, it goes past 120 mph. so i'm constantly using my gps in order to maintain the proper speed. i've begun to research on the internet any information on this issue. there are many complaint websites where various impala owners (2004-2006) that are encountering the same issue. i'm not willing to replace this part; i have over 126,000 miles on my car. but there were other owners who did not have nearly as many miles as i have with the same issues. *tr

Speedometer is not working correctly (sticks/doesn't move). apparently this is a very common issue with this vehicle, but chevy has issued no recalls. *tr

I own a 2004 chevrolet impala. i have not been in a accident but i feel my problem could possibly cause one. the speedometer in my car started acting up recently. it is not accurate, it usually reads zero when i am driving but sometimes reads a speed that is clearly inaccurate. i did some research on it and found out it is a common problem with these cars and a very costly repair. at this point in time i cannot afford the repair so i just try to drive slow. this should be a recall. *tr

2004 chevy impala. 3 months ago the tachometer stopped working. now the speedometer reads 120 mph when vehicle is not moving. when traveling with traffic on the interstate it is a problem to not know my correct speed. just as going too fast can cause accidents so can going too slow on the interstate. it will cost over $500 to fix at the dealership. the car only has 68,000 miles. *tr

Speedometer has a mind of it's own sometimes it works, some times it doesn't, this is a real safety concern when i cannot tell the true speed in which i am driving. *tr

Headlights and interior lights went off while driving. *tr

The instrument panel is malfunctioning. first, the tachometer stopped working at all, now the speedometer indicates erroneous speeds. it shows that i am driving very fast when i'm actually much slower than the rest of the traffic. when parked, it shows 15-20 mph. it's very unsafe to drive without knowing your real speed, especially on long trips on the highway. since the problem is quite common, gm should issue a recall to avoid such negative publicity. *tr

While driving my 2004 chevrolet impala at 60 mph, the speedometer suddenly dropped to 0 mph and remained there. the fuel gauge is also stuck reading full continually, and the rpm gauge is also stuck at zero. the car only has 51000 miles on it, and based on my research, this problem is widespread. gm needs to be forced to recall this obvious defect. *tr

2004 chev impala speedometer says 22 mph while sitting still - going slower than what speed says i have had alot of other problems with their impala from the day i purchased it. starting problems, fuel tank baffles, front end problems, temp problems, another sensor problem. car has approx 60,000 on it. *tr

Speedometer does not keep accurate reading. gauge can read 110 mph when only going 60 mph or can read 30 mph when driving faster. needle does not always return to zero when stopped or idling. also races at times. happens during cold and hot weather. also, the temperature indicator gauge needle sticks in the middle of the gauge or goes immediately to the red zone when starting the engine from a cold start or after left parked overnight. *tr

2004 impala headlights go out unexpectedly while driving at night but will come back on if the dimmer switch is used..dash lights and headlights dim when stopped at traffic light. *tr

Just driving down the road no specific road just normal driving and all of a sudden the speedometer either goes up or down does not have correct speed sometimes it will go back to normal after about an hour and sometimes after thirty minutes or after you shut the car off and restart. it happens about twice a week i have not replaced any parts as of yet trying to figure out what the problem is for sure. i am reading online that many people are having this problem and it is the gauges need to be replace and that there is a recall on chevy trucks but mine is a 2004 impala and as of yet there is not one and there are many people very angry online regarding this matter and want a recall as soon as possible because the cost is about 600 - 800 dollars depending on where you go so they are using gps systems for there speed instead of getting it repaired since the cost is so high. *tr

First the tachometer quit working then the speedometer became erratic saying i was going slower than i actually was(checked with gps).i was doing 60 on the highway and it speedometer said 45,tachometer is always pegged out !! *tr

First noticed a problem over a year ago when the tachometer went to zero while cruising down the interstate highway. the next time i drove the car it was fine. recently i noticed that the coolant temp gauge was reading way past "hot," however the car was not overheating. it continues to read this way. next it was the speedometer reading much faster than actual speed, approximately 50 to 70 mph high. once again the tachometer has gone haywire as well. since this started i have noted that the tach and speedometer are functioning, (they movie higher and lower with changes in engine and vehicle speed) but appear to have lost their "zero" reference. i recalled that they would normally drop to below zero and then snap to zero when the key is first turned on. with the engine off i repeatedly cycled the key on then off, gradually backing the tach and speedometer to zero. they then functioned properly for a short time before wigging out again. it is my guess that the problem lies in the gauges losing their home pulse. so far, the fuel gauge has continued to operate normally. this failure is very dangerous as well as leaving me open to speed related tickets as i can only estimate my speed based on experience. after researching this problem and discovering the high number of complaints already filed with nhtsa it seems to me that this problem should result in a recall of these vehicles. *tr

Clunking noise from steering column. i know it is the intermediate steering shaft again. it was replaced in nov. 2007 and has recurred 20,000 miles later in nov. 2009. dealer trying to make me pay for it again. *tr

I have a 2004 chevy impala. my speedometer has went crazy!! i can be doing 30 and it says i am doing 105. also when i come to a complete stop it registers 25. this could cause anywhere from a minor speeding ticket to a major accident. this should be a recall. no more gm products for me!!! *tr

2004 chevrolet impala speedometer with 60k mileage completely went out of order. it could point at any speed gauge in driving. very dangerous on the road. thousands of impala owners reported the same problem on the web. gm should recall before anyone has road accident. *tr

New 2004 chevy impala ls first use 3/23/05. three times since purchase i've had to replace a wheel bearing & hub assembly. march of 2006 the right rear, january of 2008 the left rear, october of 2009 the right front. each time the abs and service traction system lights were on. i paid $636.31 this last time. this appears to be a poor design and a safety issue which could lead to the car being undriveable. i was told that the tires would begin to wobble and the steering would be affected if not repaired within a certain amount of time. i've seen on line i'm not the only one who has had a problem with this defect. i'm concerned that the 4th one will fail, or the other 3 that have been replaced will fail again. i am #1 concerned with my safety & the safety of others on the road. i am also concerned about the money i've had to pay because of this design defect. *tr

The night of 12/13, my temperature gauge was reading very high. i checked my coolant and did some trouble shooting. my car was not over heating as indicated on the gauge. two days later, this problem resolved, however another problem with the speedometer developed. on 12/15, my speedometer was reading 60mph while i was parked in a parking garage. as i accelerated (going no more than 10mph) my speedometer was reading 120mph. it now rests at 120mph while parked and the needle goes above any readable mph while driving. since dec 15th, i have no idea how fast i am actually driving. *tr

Impala 2004, speedometer stop working. *tr

2004 chevrolet impala speedometer malfunction. indicates very high speed (90-100 mph) even when barely moving. *tr

The speedometer on my 2004 chevy impala is defective, it has not been working for at least a year. as there are many complaints about the same issue with the same car, it should be a gm recall. *tr

Speedometer has a mind of it's own sometimes it works, some times it doesn't, this is a real safety concern when i cannot tell the true speed in which i am driving. *tr

Instrument cluster for speedometer needed to be replaced because speedometer reads 45 mph while stopped and at 30 it reads 80 mph. *tr

My speedometer stopped working about a year ago. one day i was driving at it just stopped working. after i turned my car off and then back on a little later it started to work again. then it would randomly stop working and then work fine again later. it would either stop working all together or read the numbers wrong by saying i was doing 45 mph when i wasn't even moving. i didn't have the money to spend on getting it fixed so i borrowed my boyfriends gps so i could read my speed. since then i noticed a pattern of the problems, every time i was getting close to the time to change my oil it would start acting up again. now the problem has gotten worse and all my gauges are acting the same way. my fuel gauge, temperature gauge, and speedometer all pick and choose when they want to work and when they don't and they frequently don't work now. i decided to see if there was a recall and noticed that this was a common problem in this type of car. from how common this problem seems to be there should have been a recall on this a long time ago. *tr

Tl*the contact owns a 2004 chevy impala. the contact stated that the vehicle shuts off while driving various speeds. the failure has occurred for three years. the dealer installed a path lock system and stated that the cpu may have been stolen. three days after the path lock system was installed the vehicle shut off. the dealer diagnosed the failure again and stated that a bcm may need to be installed. the contact would like for the manufacturer to assume responsibility for the repairs. the current mileage was 77,000 and the failure mileage was 23,000.

I have had a number of problems with my 2004 chevy impala, it started with my temperature gauge not reading correctly, blinkers working when they wanted too and then the speedometer one day just stopped at 5 mph. the final straw was that my security light came on and after i shut my vehicle off and try to restart it, it would not start. i would have to wait for about 20 minutes to start my vehicle. this has happened numerous times and i finally had to spend over $1200.00 dollars to get my vehicle fixed. not happy with chevy. *tr

Incident description = i purchased rain-x wiper at walmart for my 2004 impala vehicle. it cost $17.99+ and was a 22-inch model. a week or so later i ran into a heavy downpour while driving west on i-40 from memphis to little rock. the wiper portion of blade assembly began to work its way out of the end of the holder and quickly reached about 5 to 6 inches outside the holder. the rubber began to whip around and i had to pull off the highway to put the rubber part back in place. this happened 3 more times before i had to stop and search out a mini-mart where i could buy a roll of electrical tape to tape the rubber end tightly enough so it would stop flying out of the holder. *tr

Air bags did not deploy in a head on collision resulting in injuries to my chest area. *tr

The speedometer instrument cluster is not working properly. my speedometer does not work most of the time in cold weather, and always moves erratically, providing inaccurate measurements of speed. my tachometer does not work at all after several months of erratic movements and inaccurate readings. *tr

Instrument panel malfunction has been a problem with my 2004 chevy impala for 3 yrs now. like everyone else, can't afford to get it fixed. in winter, the speedometer rarely works at all and the temperature gauge just goes wherever it wants. however, i have not had any problems with the gas gauge, but not saying that i won't. i really do believe that a recall should be made for this problem. *tr

My turn signals intermittently don't function for a period of time, and then suddenly start working again. restarting the car fixes the problem sometimes, but isn't very helpful when you¿re on the highway traveling somewhere. this is a dangerous situation, especially at night on busy streets when you can¿t signal to turn or merge. also, this has happened only once, but my car would not start as others have stated¿ the interior lights turned on but the car would not turn over. after twenty minutes the car started fine. this hasn't happened since, but if it did it would be a major inconvenience.. *tr

2004 chevrolet impala ls speedometer suddenly started to malfunction. sometimes reads 0 when car is in motion. often reads -0 at stop, jittery movement when the indicator moves at all, sometimes stops @ 20 or 30 mph and will not show higher number even while continuing to accelerate. actual speed can not be determined while operating the vehicle. gm has issued a recall for the tahoe for the same problem but refuses to recall the defect in the impalas . clearly a manufacturing defect and not do to age or mileage. *tr

Speedometer was sitting on zero, after stopping it started moving, but was jerky. the speed sensor has been replaced. this did not fixed the problem. the tachometer is not working properly either so unable to tell what my speed is in the car. *tr

Speedometer stopped working. failure began with sporadic inaccurate readings, from zero to 120 mph readings, regardless of actual speed. after several months, it stopped working altogether. *tr

2004 impala, speedometer problem works when it wants to,at times registers 0 and at other times the needle buries itself, would be able to click back to 0 by turning the ignition on and off until it went back to 0 but worked erratically,finally stopped working altogether, temp gauge same way. only way to fix problem was to have each and every gauge rebuilt and not replaced with gm part as the part they replace it with is the same ¿!@#$% originally installed, researched this on line and found 1000's of others with same problem, this should be recalled, as when the temp gauge buries itself you don't know for sure what is going on, if its for real or ???? *tr

Vehicle speedometer suddenly quits functioning. speedometer suddenly shows high speed (example 120 mph) when driving highway speeds (verified at 70 with gps). speedometer remains stuck in this position. i was able to clear the error after returning home and cycling the ignition from off to on several times. this occurred on july 2009 also under the same circumstances. *tr

Speed-o-meter needle pegs out and wanders inadvertently. just happened one day. it is a continual occurrence. some days it seems to work kind of, and at other times it moves very abruptly on the dial and never smooth like it should. it has been the cause of being pulled over on 3 occasions in the last month due to lack of knowledge of my vehicles' speed. there is no way to determine the vehicles' speed without it (and without a gps device or something similar). *tr

The car wont start but all the lights and it acts like it started but the motor wont turn and no1 nos how to fit it does this ever day i try to start it and it wont do anything until i wait 10to 20 min and then it starts like nothing happen if i know how to fit it i wont but no1 can tell me what's the calls of it can you just tell me what i need to do to get it fixed?

Speedometer on 2004 chevy impala with 41k miles is defective. started sporadically, now it is all the time. speedometer may say i'm moving at 50 mph when at a stop or over 100mph on a city street. i have not had the defect fixed yet. *tr

The speedometer in my '04 chevy impala ss is very erratic. it displays incorrect speed. i was traveling @ 70mph but the speedometer displays @ 49 mph. when stopping it will drop below the zero mark at @ 15 mph. the needle ticks around on the face of the dial. this seems dangerous to me not knowing the speed you are traveling. from internet research i've seen this is a common problem on '04 gm cars. this problem is erratic. in my opinion there should be a recall on these cars. *tr

The speedometer on my 2004 chevy impala went crazy, stopped working. through much research, there are hundreds, maybe thousands of this car with this problem. gm says there is no recall as of now and the problem is $400 to $600 to fix. i have been told it is the gauge cluster. it is a 4yr old car with 68k miles on it, i feel that gm should take responsibility for this problem. there is a recall for the chevy trucks and tahoe's for that year, but not the impala's... they use the same part number in the gauge cluster, so why shouldn't the impala have a recall on them? this is a costly repair and a very dangerous part to have go out. i've read that people cannot afford to repair their cars, so they are driving them with no speedometer. i am doing this also, having to save up to have it repaired. so now we are guessing our speed, hoping not to get speeding tickets. please help us get gm to help out. *tr

Tl*the contact owns a 2004 chevrolet impala. when the contact attempted to start the vehicle she noticed that occasionally the vehicle would not start. the contact also noticed that all of the dashboard lights would flicker on and off while the contact was attempting to start the vehicle. a local dealer stated that the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 52998. updated 12/7/09 *cn the consumer stated the security light would come on. the consumer believed there was a problem with the pass lock system. updated 12/08/09.*jb

I just bought an impala 2004 this january. i an on a fixed income and cannot afford to make many expensive repairs. when we had a cold snap, my car was making a whirring noise and i discovered that my speedometer was on zero. when the car warmed up, the speedometer started to work again this happened on the remaining cold days and then stopped. 6 months later, the speedometer is either on zero or just not working properly. luckily, i don't travel very far, but this is very unsafe. i have read on the internet that chevy recalled the speedometer for the tahoe, but not the impala. i again am on a fixed income and cannot readily get this fixed, but unfortunately will have to shell out $500 for a part that chevy put in knowing it's defective. *tr

Gauge cluster on 2004 impala fails. speedometer goes out and driver doesn't know how fast they are going. have heard many similar complaints with other gas gauge going, tach, etc... mine was just the speedometer - would sit at 120mph when only going 30. continued to do so until had the entire gauge cluster replaced at a local mechanic shop. have read many reports online about other impala owners having same problem. if it is that widespread and so known about for how many years, why hasn't there been a recall for the impalas like they did for the chevy/gm suvs and trucks? *tr

Tl*the contact owns a 2004 chevrolet impala. he stated that the two front headlights looked as if there were frost on them. the manufacturer stated that all headlights in 2001 model year and beyond were equipped with plastic lenses. he stated that the new design of the headlights was a safety issue because of his age and the ability to have sufficient lighting. the failure and current mileages were approximately 51,000. the vin was not accepted. updated 09/16/09 *bf updated 09/17/09

Tl*the contact owns a 2004 chevrolet impala. he stated that the two front headlights looked as if there were frost on them. the manufacturer stated that all headlights in 2001 model year and beyond were equipped with plastic lenses. he stated that the new design of the headlights was a safety issue because of his age and the ability to have sufficient lighting. the failure and current mileages were approximately 51,000. the vin was not accepted. updated 09/16/09 *bf the consumer stated sand would blow on the headlight cover which limited visibility. updated 09/17/09

Having same problem as many others. security light blinking, car wont start for 10 min called chevy no solution. recall and fix. safety issue. attention chevy your car is not safe!!! *tr

Speedometer just quit working the way it should with out warning... giving from no speed mph to going exceedingly much faster then what you are going.. ie~ at a stand still registering at over 75mph... to driving approximately 50mph and registering at below 0 mph.. this has been what has been going on in the 1 day since the problem has started; on august 20 2009. *tr

My vehicle was parked in my garage overnight and on 8-6-09, i tried to start the car to go work and it would not crank. i had lights but it would not start. checked battery-o.k. hit starter with a hammer. vehicle started. taken to garage for a new started. started installed; next morning it would not crank. towed to chevy dealer. told it needed a new pcm(powertraincontrolmodule) which was under the emissions warranty. vehicle now starts, but the security warning light stays on and the ignition sensor would have to be replaced. ( a new battery was installed.) ignition keys had to be reprogrammed. this failure has occurred only 1 time so far. i've been told this is a problem with this model vehicle and the problem is in the ignition switch which may fail again at anytime.

My 2004 chevy impala will not start sometimes. this is very inconvenient as i have a young child and this has happened at night far from home on more than one occasion. my security light also comes on at times and will just go off by itself. i have been told it is a bcm problem or a pass lock sensor problem, but this is an issue on many impalas. i can't believe gm has not issued a recall on this as i am sure many people are put at risk daily. *tr

My 2004 chevrolet impalas transmission jumps into gear making the car go forward in an unsafe manner. i contacted gm and they told me tough luck. the car only has 65,000 miles on it. i can't believe they won't fix this defective transmission. i went to car complaints dot com and found hundreds of similar complaints. *tr

Speedometer and gas gauge are not working. they suddenly stopped being correct. sometimes they show i am going 100 while in park, or 75 while going 30. the gauges freeze and stay that way for several days. i have read online that many others are experiencing the very same thing. *tr

Was in my car driving smoke came from under the hood. raised the hood and it was on fire. *tr

No single event. 2004 chevrolet impala speedometer not working properly. after some research, found out several people are having the same issue. just last week, i was pulled over for speeding, the cop let me off with a warning but said next time, that excuse won't cut it. the problem won't fix itself, and the dealership quoted around $450.00 to repair the speedometer cluster. i can't afford such a costly repair when i need to buy new tires. one safety priority at a time i guess. *tr

While driving my 2004 chevy impala the speedometer and tach meter needles went hay wire. they have not gone back to their original state. i have no idea what caused this problem, but would like to know what can be done about it. *tr

Speedometer gives false readings. *tr

I was coming down westbound on racquet club (city of palm springs, ca) the light was green as i was approaching the intersection. i was in the lane closest to the curb/sidewalk. i do recall seeing the truck coming down southbound from a far distance. i was half way on the intersection when i see the truck coming very fast and the next thing i know it hit my car it spun ( i believe twice). the airbags did not deploy and my two kids were with me. my son was sitting in the front side passenger side and my daughter was in her carseat sitting behind on the back on the right. smoke was coming out of my engine. i was driving about 40 mph. the other vehicle ran a red light. my car was totaled. the police, ambulance and fire truck came to the scene. my son and i were transported to the hospital. my son who is 11 broke his wrist due to the accident and bruises all over his body. my daughter suffered minor injuries and i had a cut on my foot, major bruises on my chest and my lower abdomen due to the seatbelt. *tr

2004 impala, brake rotors warping. car has approx 73,000 miles. in that time both front and rear brake rotors have been replaced or resurfaced approx 4-5 times due to pulsing when brakes are applied. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving 25 mph, the anti theft warning light illuminated on the instrument panel. the power steering failed and the vehicle shut off. the contact waited a few seconds and restarted the vehicle. she called the dealer and was informed that the cylinder on the pass lock system was failing, or possibly the body lock control module or the box sensor. the repair would cost $600. the vehicle has not been repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 71,800 and current mileage was 71,989. updated 07/28/09. *lj the consumer did not have power steering or brakes. updated 07/30/09.*jb

2004 chevrolet impala. speedometer and gauges do not work. started working off and on then total failure. i see online this is a very common problem with chevrolet impalas and is very dangerous. also leaves a good chance of something happening to the motor and we would not know there was a problem. many people with this problem are calling for a recall. *tr

My 2004 chevy impala speedometer has stopped tracking the correct speed. it is usually reading much less than i am actually moving but can report much higher speeds. this is a real safety issue because it is difficult to judge your actual speed without it. typically with a working speedometer i have to brake to keep my speed in check. the car rides so smooth that it is easy to go faster than one should. *tr

The instrument cluster has went out on my 04 impala ls. first the speed odometer quit working,then the rpms quit and now the temperature gauge works about half the time.what's next the gas gauge? this is a major safety concern not having a properly working speed odometer. i have two small kids. this is the second complaint entered. there are several others with this same problem!! something needs to be done asap before someone gets killed!! no one seems to care about this matter. i can't afford to have this fixed. a recall needs to be issued. since this is a factory malfunction!!!! do something please!! *tr

When i give it a little gas to go usually just when im first taking off the traction control kicks in but if i let off the gas it kicksback off. then again, go a few blocks and hit the brakes and the antilock brakes kick in some times it turns off the traction control and abs it seem like this is a problem with a large number of impalas and every one is shelling out a lot of money and still have the problem i don't have that kind of money can you tell me what is wrong or should i trade it in for a ford i am 46 and have always been faithful to chevy but if im stuck with a factory defect ford here i come. *tr

Speedometer false reading,works fine under 50 miles an hour over drops to zero and will not register or works erratic, might read 100 or even higher or lower. *tr

I own a 2004 chevy impala. i found this website full of the same complaints as mine, with the vehicle not starting when it should. i have first experienced this at 75,000 miles and i would put in the key and nothing happens except the lights and radio come on. no click no nothing... had the alternator replaced, and it still does it. had the starter checked, it still does it. i have been stranded at work, late for work at home, at restaurants in below zero weather with a child. please see this website, because there are thousands of complaints, and it appears this is a gm issue that should be recalled. i can give the date that happened the other day at work in 110 weather (with humidity) had to wait 1/2 hour then it finally started. something is wrong, and why should consumers have to pay for this problem when clearly it is a gm problem. the website of the complaints (that in order to get an answer you have to pay for..seriously come on) is http://www.carcomplaints.com/chevrolet/impala/2000/electrical/passlock_problem_security_light_is_on.shtml i appreciate your time. because this happens at random times, it is too hard to pinpoint exact times and places that this has indeed happened. my alternator was replaced by a gm dealer and funny they "never heard of this problem before"... although my neighbor who owns a 2002 has the same problem. *tr

2004 chevy impala 1 owner purchase price $30,000 less than 50000 miles speedometer went out. not covered under warranty per dealership. i never know how fast i am going but rely on the tac gauge. gm needs to recall the 2004 for this problem before someone dies. *tr

I own a 2004 chevy impala. my security light comes on once in a while and then my car won't start. i've been told by my dealer that it is a passlock issue and that it happens in many gm vehicles. *tr

My instrument panel also went out in winter of 2007. called gm directly who refused to help with this problem. my father in law owns an avalanche and received recall notice for the instrument panel for his truck and other large suv's that are made by chevrolet. the years covered included 2004. if gm knows that the instrument panels were bad for other models, why haven't they been recalled for the impalas. my car did the same thing; driving approx 40 mph and car read 75 mph. the speedometer read 120 mph on the highway that day when cars were flying by me. this is most definitely a safety issue. unfortunately, gm seems to be waiting for serious injury or death before recalling the bad parts. this goes along with the steering column shafts being bad also. what a joke!! i too will never purchase another american made car as long as i am able to drive. i had to take gm to court over my car due to the car being in the shop approx. 25 times for repairs before it was 4 years old. my whole car has basically been replaced (including the instrument panel and steering column shaft) except for the slipping transmission now. i take very good care of my car as i have the indy motor speedway ss. paid a lot of $$ for nothing. it's no wonder gm is going under. their cars are junk and they don't stand behind their products. what a shame. hopefully no one has serious injury due to all the safety failures with these cars. *tr

My 2004 impala's speedometer will go up over 100+ when i am only doing 60mph max. the temp gauge located to the right of the speedo is now doing the same thing. the only short term fix is to the ignition switch off then on again until the gauge reads zero again. on e time on my way home (pa.) from )nj.) the gauge dropped past the max on the speedo and i had no clue on how fast i was going. for over 5 hours i had to go with the flow of traffic and hope that they were not speeding. *tr

Gerald king name/firm/company: general motors corp. subject/category: automobiles questions/comments: the speedometer in my 2004 impala works sometimes and does not work sometimes. on autobeef's web site alone there are 109 complaints about the speedometer. it should be a recall item. see below 2004 chevrolet impala speedometer gone haywire severity rating 8.1 pretty bad typical repair cost: $454.00 average mileage: 61,315 miles number of complaints: 109 http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml. *tr

Failure of lower intake gaskets on 2004 chevrolet impala. *tr

Fall of 2008 noticed that my security light was coming on while i was driving and then when i would start my vehicle it would not start. called my dealership and they told me it could be a few things and that if i tried to start my vehicle and it would not start to shut off the ignition and wait about 20 mins, winter of 2008 noticed that the temperature gauge was completely over running as hot as it could go. brought it in to my chevrolet dealer and they did a test on it and said it was fine and that just make sure if it started to have smoke from the hood to get it in. i then lost my speedometer and my turn signals and called yet again to see if there by any chance was a recall because it had become obvious to me that after searching on line that there seems to be some sort of defect with the computer board somewhere. spoke with chevrolet again to find out that there was no recall on this problem. brought my vehicle in on march 4, 2009 and paid out of my pocket $1100.95 to get my vehicle where i could trust it. my vehicle is a 2004 chevrolet and when the problems started it had less than 44,000 miles on it. *tr

Electronically problems with doors locks and instrument panel. both problems were repaired. now a year later, experiencing both problems. lights on the instrument panel will come on and speedometer will go crazy while driving. unable to lock the car with either key or key fob. *tr

My speedometer started by zeroing out while i was driving. i would pull over, shut the car down, and restart it, and it would work fine. it has progressed to it not working correctly at all. *tr

First time car was taken out today, the speedometer read 75mph while stopped at a stop light. scary for me particularly because it was the first time my daughter took the car out on her own (1pm). she only went to the grocery store maybe 5 miles from the house. when she returned, i took out the car. everytime i slowed or stopped & started, the beginning speed would increase. for example, i'd be stopped and it would register that i was at 80+mph. at one point on the highway, the speedometer needle pointed at the "n". later this evening (8pm) we took the car out again. it showed 60 mph when we first entered the car. then it decreased, showing 40mph while stopped. quite dangerous situation. this needs to be taken care of via gm; a recall. *tr

I was driving my car and notice that i was going 80mph, but i could not have been going that fast. i pulled over to the side of the road scared! noticed that my car was still stuck on 80mph. a few weeks later the gage that tells me that the car is over heating went out on me as well. it cost way to much to repair this defect that many people are having with this make and model of car. *tr

Security light comes on car will not start battery and starter all fine. thousands of people have the same problem with these gms and still no recall. let them go under and i hope they loose their homes and boats. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 55 mph at night, the high beam headlights failed to operate when activated. the contact's visibility was extremely poor and she pulled the vehicle over to the side of the road. she had to manually hold the dimmer switch while driving to ensure the activation of the headlights. the vehicle was able to be driven normally, but has not been repaired. the vin was not accepted by the system. the failure mileage was 60,000 and current mileage was 70,000. updated 5/26/09 *cn updated 05/28/09.*jb

The cluster for the 2004 chevy impala. it makes not sense that this system goes out after 75,000 miles on a car. the dealer ship want to charge 600.00 to replace the part for the car. i will never buy another american car because of this problem and the problem i am having with the security light keep coming on, and then shutting the engine off for 15min until the car will run again. that happen when i was out late at night and i was the only one left in the parking lot waiting on my car to start. i feel that is a security problem with my safety. i have to keep taking my car to the dealership to have that problem reset. my cluster is still out don't know how fast i am driving nor if my car is running hot, nor how gas i have n my car. *tr

The speedometer on my 2004 chevy impala went haywire while i was on a highway. it started to shoot way up, telling me i was traveling 100 mph, then would drop down and it appeared i was going very slow. this went on for a couple days and then froze about 23 mph. this could create an unsafe condition because you never know how fast you are really traveling. my son's 2004 chevy pick up had the same problem, almost identical mileage and gm fixed it no charge. when i inquired about that, they said, "it's a different problem". my cost to repair was $545; the whole instrument cluster had to be replaced. looking on carcomplaints.com, there are 106 complaints (last time i checked) for the same issue, yet gm refuses to acknowledge there's a problem with the 2004 chevy impala. *tr

2004 chevrolet impala dashboard cluster failure. the instrumentation provides inaccurate data, speed, fuel and temperature gauges are not accurate. speed shows more than 100 mph standing still. car has 44,000 miles and no longer under warranty service. *tr

I have a 2004 chevy impala that started having problems with the speedometer. the speedometer will read the wrong speed when it is moving and standing still. it would even read over 120mph when the car is turned off. i am an electronics technician and do almost all of my auto work myself. i have 2 brothers that are mechanics. it seems to me that the stepper motors are going bad inside the instrument cluster. the cluster should be recalled, but i cannot wait for this to happen. i found a gm parts website and tried to order the whole new cluster from them for $154.64. it only took me 20 minutes to pull the old one out. i received an e-mail stating that gm will no longer let the average person buy this instrument cluster. you now need to get it from a dealer at a largely inflated price. what a scam. not only are we dealing with a safety issue, it sounds like there is a scam going on also. i hope this is not being done to protect the dealers. i think that gm needs to step up to the plate and make things right with all of these upset people. i'll bet none of these people will buy another gm product again, including me. *tr

Car intermittently fails to start. power to accessories good, but ignition will not work. after 30 minutes or so, it starts, with no problems for 1 -2 months, then it happens again. i took it to the dealer, who read the code and replaced a part, but after a few moths it started happening again. *tr

Speedometer goes haywire; "traction active" sensor comes on and makes a strange noise. *tr

Just driving normally to and from work the speedometer will stop working not allowing the driver to be able to tell how fast they are going. even after shutting the car off the speedometer will not display the proper speed the vehicle is traveling. this is the same failure that gm had made a recall for their trucks and suv's but will not fix the car's gauge clusters. *tr

Speedometer occasionally malfunctions. brought to dealer but dealer states that there is nothing they can do until it malfunctions permanently. *tr

Speedometer cluster for all dash gauges has gone out. have replaced it 3 times and still having trouble. other chevy models were recalled for this in the recent past. *tr

2004 chevrolet impala speedometer went erratic at ~ 65,000 miles. the speedometer then failed. dealer stated it is a failed a stepper motor and will require ~ $500 for repair. having the speedometer fail causes a major safety concern due to vehicle speed is unknown. *tr

2004 chevy impala has a malfunctioning "passlock" system. the ignition will not allow you to start the car at times - very frustrating. you must wait for it to reset itself, which sometimes takes a half hour, i know many other impala owners are having the same problem. *tr

2004 chevrolet impala security light comes on, locks the ignition, and doesn't allow the car to crank at anytime. *tr

Driving down the road and noticed my speedometer quit working. will reset itself after car has been turned off and sat for at least 30 minutes. this was happening occasionally, but now it is a daily thing; almost every time i get in the car. sometimes the speedometer will quit after being in stop and go traffic or after hitting a hard bump and then the speedometer will get stuck on one figure. sometimes it is stuck on zero or 25 mph. i have taken it to be repaired but it won't act up for the service guy. it is a hazard when driving because not knowing what speed i am going can cause an accident. when researching for a recall, i have seen hundreds of people with the same problem. *tr

2004 impala speedometer not functioning. with varying speed limits throughout the city i feel that this is a safety problem and prevents a driver from being in compliance with the law. wife drives a lot on her job and would not like for her to be driving too fast for road conditions. one cannot rely on other drivers to dictate ones speed. seems to be an ongoing problem with this make and model. information tells me that the '04 trucks with this problem were fixed by gm company and the cars are having the same problem but are not being repaired by gm. the ratio of complaints to this problem compared to the other problems with this make and model tell me that gm should address the problem before there are serious consequences involving the inability of a driver of a 2004 impala to determine their speed and possibly resulting in a serious accident. *tr

At 38,000 miles...the speedometor fails when you are on the highway. at first it just slowly dropped to 0. then the thermometer went haywire; i ck'd the engine everything was fine...it registers all around the globe now. now the speedometoer works when it wants to....i travel a lot, and this thing settles down after a long trip hopefully...last time it went to the bottom of the gauge. i just can't wait for a cop to see my malfunction. can he still give me a ticket if i legally have no idea how fast i am traveling? legally you should get that ticket! make me see a judge gm! i bought a gm certified car in order to find out that it does not mean anything! your brakes are killing me too! my boss's toyota is going on 80,000 mi. they will be good for 100,000.00 mi. i am the one putting on the highway miles here! i am at approx. 50,000.00 miles. remember...i got the car at 28,000.00 miles. i am a highway traveler.....in just a year i have put on 20,000.00 miles. highway miles! i think gm got bad brakes! the rotors are done! i thought i was buying a safe trustworthy car. i got trash. i will buy foreign next time; especially if you do not cover my instrument cluster gone wrong! *tr

I purchased my 02 impala late 07 used, it had approx. 30k miles. about 60k miles it started to hard shift, then started overheating. it would only hard shift when put into reverse, 1st and 2nd every now and then and as the time has gone on its doing it more and more, and shifting even harder, i called a dealership and they said tough. i am very unhappy with this problem, i have a 2 year old in my car with me at all times and this issue is not safe. other than this i love the car. its great on gas and all around wonderful, i am just very unhappy with the transmission. i took it to aamco and they said its going to need to be replaced soon, hard shift and long shift. and they said that if i keep driving it i will be doing major harm to the tranny. i cant afford this and it seems as if i am not the only one with this problem. i know 1 other person that has an 04 impala and they have the same problem. *tr

Regular use of vehicle, speedometer gets stuck in place and doesn't read speed and temperature gauge is stuck as well in the same cluster. dealer informed me that there no recall on part even though i have spoke with others with the same vehicle having the same problem. my car is a 2004 impala under 70,000 miles. i use my gps to track my speed, because i feel it's not right for me to pay up to $460.00 for a part that i did not break or damage because of normal use. *tr

Engine temperature gauge stopped working, then shortly afterwards the speedometer failed. does not read the correct speed or reads 0 most of the time. *tr

Speedometer stats slowing down when driving. eventually reads about 20 mph when doing really 70 mph. *tr

Dashboard indicators turn on and off randomly. car won't start. symptoms are intermitant. *tr

I purchase a 2004 chevy impala in january '06-my gas gauge went almost a year now. i have paid 700 to replace and now it doesn't work at all. now the speedometer has gone. i have read tons of consumer reports of things i can anticipate will go soon and i am disgusted that gmc,chevy, etc is not doing anything for its customers but rip them off with repair jobs that don't fix the problem. *tr

Along with several hundred others on this same page, the instrument cluster on the 2004 chevrolet impala is failing. temp gauge quit working a few weeks ago, now the speedometer has failed. creates an unsafe condition. chevrolet denies knowledge of defect, but dealer does acknowledge; however, will cost $500-700 to repair. since this is a know defect, and a significant safety issue, why does nhtsa take no action? *tr

2004 chevy impala. security light goes on and then car won't start. i have to wait about 20 mins. to start. i have taken it to two different dealers over the past 3 years and spent plenty of money but still having problems. research online has revealed this is a long known problem. when will car manufacturers be forced to 'fess up and fix this? no wonder the big three are going under. *tr

The speedometer started reading incorrectly. it goes up, but does not go back down when you slow down. now the temperature gauge is doing the same thing. i also owned a 2004 chevrolet silverado 4x4 that had the same problem. the chevrolet dealer repaired the problem at no cost to me. however, when i contacted chevrolet about the 2004 impala, i was told that they knew about the problem, but were not correcting it at that time under any recall. if i wanted the problem fixed, i would have to pay for it myself. i feel that this is a safety issue that chevrolet should correct as they did with the 2004 silverado. *tr

2004 chevy impala: in aug 2007 had passenger side wheel hubs replaced. that wa at 54,000 miles. now it is march 2008 and 25,000 miles later they needed replaced again. i have heard that if they fail all the way the wheel locks. is this not a safety issue?? there are others out there who have had the same problem and the gm dealers ignore it. *tr

The headlights keep cutting out with increased frequency with all exterior lights including the dash lights. also, the speedometer will stop working and just keep increasing until it points straight down. both have happened several times. *tr

Speedometer and tachometer started reading erratically constantly. i did not have the ability to know what speed i was going. instrument cluster was replaced at dealership. the old part was not made available, they said it had to be returned to be refurbished. cost: $508.28. *tr

Speedometer is erratic. cannot tell what actual speed is at any time. also gas gauge does not work properly. cannot tell how much gas is in the tank. also wipers are not working properly. where's gm with a recall to fix these problems? these are all safety issues. *tr

While driving on the open highway, the speed odometer incorrectly records the speed. it will get stuck at a number higher than zero, eg. speed odometer shows 60 yet rate of speed may only be 40, thus causing a safety hazard on the highway. this issue is well documented on the internet. *tr

The speedometer on my 2004 chevrolet impala stops working randomly. it sometimes goes up way past 120 mph. oddly, i'm able to reset it by turning the car off and the turning the key to the a/c position. this only sets the speedometer back a little way each time so i have to turn the key back and forth like 20 times to get the speedometer to reset back to zero. it'll work fine for a little while and then it'll go crazy again. *tr

While my complaint may not be 'safety' related, it is certainly an issue. i have 2004 chevy impala that is suffering from a common and known passlock problem. how can chevy be allowed to produce faulty products? if this is going on how do i know that the safety features on my car will work? i am so disturbed by this. *tr

My 2004 impala has problems with it's light/dimmer switch. one has to click the handle twice in order to dim/brighten the lights. a couple of time the dash lights and headlights all went completely out when i tried to dim/brighten the lights. this is a hazard. there should be a recall!!!!! *tr

The headlights go completely out occasionally when switching on the high beams. it has done this intermittently for some time. they will come on when you switch them again. the car is a 2004 chevrolet impala ss. it first started it about 2 yrs ago. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that the gauges on the instrument panel were inoperative and displayed inaccurate readings. as a consequence, she cannot determine how fast she is traveling, which is hazardous. the contact is in the process of taking the vehicle to the dealer to identify the cause of the failure. the failure mileage was 55,000 and current mileage was 58,500. updated 3/16/09 *cn updated 03/19/09. *jb

The speedometer became erratic and completely stopped working; stuck on 80 or 100 mph at all times. dangerous to drive in poor weather due to inability to judge speed of vehicle accurately. this could lead to possible motor vehicle accident and/or speeding tickets. nothing done by owner at this time due to costly repair; feel gm recall appropriate due to many online complaints for same issue. this equipment should be recalled. *tr

I have read several complaints on forums, such as the ones on carcomplaints.com, about this issue. 2004 chevy impala... using the high beams, and suddenly its dark out side... the lights just turn off! you have to flicker the high beams a few times, and the normal lights will come back on. my lights have turned off while driving in the dark at least 400 times so far! this is going to get someone killed! everyone wants around $700 to fix the issue, i think chevy should step up and pay this! *tr

Driving on a dark rural road at night and tried to put my lights on high beam. the lights went totally out when i tried to put them on high beam. previously during the past 3 months they have flickered when i went to put them on high beam but did not go totally out. i have tried several more times to put them on high beam and the lights go out totally each time so i do not dare to try to put them on high beam now at all. i have called a dealership to have this looked into. they say they will have to test the car first then take the steering column apart and probably replace the switch. estimated cost up to $1000.00 my car has only 27,499 miles on it and i bought it brand new in 2004. *tr

Speedometer is giving false readings. gauge will not go down past 60mph even when parked and turned off. recently bought car used from a friend who also complained of this problem. speedometer goes haywire frequently. luckily i have not been pulled over. nothing has been done about this problem due to lack of money for repairs. this is a safety issue and needs to be addressed. *tr

Speedometer in 2004 chevrolet impala started acting erratic, displaying improper speed and then falling over to zero or 5 mph indication. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer would not record the proper speed. the speedometer displayed at least 30 miles below the traveled speed, or it would read over 100 mph when the contact was really traveling less than 50 mph. the manufacturer would not assume liability or assist with the repairs. the vehicle has not been repaired. the failure mileage was 24,000 and current mileage was 40,500. updated 03-06-09 *bf the consumer stated the speedometer initially would fail occasionally or give false readings. soon after, is stopped working all together. updated 03/11/09. *jb

The temperature gauge first fluctuate greatly everytime the car was turned on, then it just stopped. then the speedometer did the same thing. the speedometer now stays stationary below 0 mph. *tr

Tl*the contact owns a 2004 chevrolet impala ls. while driving 35 mph, the speedometer dial suddenly began to rise. the dial did not stop and went into the hundreds when the vehicle was really only traveling at an estimated speed of 35 mph. the contact depressed the brake pedal, but the failure still occurred. when the vehicle was restarted, the dial did not move. after a few days, the dial began to drop and eventually went back to zero. the dealer stated that the steeper motor cluster needed to be replaced, which has not yet been done. the manufacturer refuses to assume responsibility for the defect. through research, the contact found numerous complaints regarding the same defect. the current and failure mileages were 63,000.

Driving my 2004 chevrolet impala on the expressway, at the speed limit of 65 in rush hour traffic my speedometer started advancing until it was over 120mph. i maintain my place, pacing the other but i had no idea of my speed. i found out that impalas have a history of defective speedometers. since my vehicle was over warranty, they wanted to charge me to replace the speedometer. a gm mechanic told me how to temp fix it, but i recurs often. gm must recall these defective speedometers! even if you take your vehicle to a mechanic or gm dealership you don't know if the temp fixed it or actually replaced the speedometer? someone is going to get killed because they can not judge their highway speed. i understand that some other gm vehicles (eg.tahoe) has the same problem. can you get us a recall and fix? gm mechanics know about this problem. *tr

My 2004 chevy impala speedometer is not working. i have my children in the car with me you people should recall this problem. i don't want anything to happen to me or my children. *tr

While driving to chicago the tachometer went all the way to the red. after pulling over to confirm the car was not running hot, i found that i could reset the gauge by slowly turning the key on and off to the accessory position; until the needle reached its original position. this continued to happen sporadically for a month or so, and then i noticed i was driving on the interstate with the flow of traffic, but the speedometer was only reading 30 miles per hour. i had previously used my cruise control at the set speed, and was able to use the 'resume' button to give me an approximation of how fast i was currently going. this allowed me to get home safely. again, i was able to reset the speedometer by turning the key in the ignition to the on and off position. the next failure came shortly thereafter, with the gas gauge. knowing that it was a full tank, it was reading empty; again being reset with the on/off of the key in the ignition. i took the car to the local dealership to get these safety issues taken care of, and was informed this was going to cost me $600 because it was out of warranty... it only has 40k miles on the vehicle. i have been trying to resolve this through chevrolet ever since then, and they agreed to pay 1/2. this only leads me to believe that it is indeed a safety issue that should be covered by the manufacturer. i can't drive a vehicle without a speedometer, tachometer, or gas gauge, and i can only wonder how many other individuals are out there that have been in this same situation. *tr

My speedometer would somedays go to 60-120 upon starting the car somedays operated fine. called gmc dealer where i purchased car took it in and he said it definitely was the speedometer cluster said definitely not a short but would not put that in writing until they replace the cluster with a redesigned one and that would be 450.00est. the service manager assured me it was safe to drive i just would not know how fast i was going very funny. he also admitted to me that some of the truck&suv's were on recall but not my 2004 impala yet. since then i have been reading many other complaints re: this cluster problem since 2003 why should i pay for a part that should be a recall on all gmc cars and trucks. it appears there is also a legal suit pending regarding this part. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 20 mph, another vehicle struck the contact's vehicle on the driver's side and pushed her into a metal pole. the air bags never deployed. the contact and another occupant were injured, although both were wearing their seats belts at the time. the vehicle was destroyed and had to be towed from the scene. a police report was filed. the mileages were unknown.

About 1 year ago, my temp gauge stopped working. now my tachometer either shows "0" when the vehicle is moving or it will go up to around "4". my car is a 2004 impala ss indianapolis speedway limited edition now having close to 80,000 miles. problem w temp gauge started around 50,000 miles. chevrolet needs to recall the instrument cluster panels of all 2003 - 2006 models with so many complaints. *tr

All three gauges in the instrument panel have ceased functioning. at first, the defect affected only the temperature gauge. shortly thereafter, the speedometer stopped working. finally, the problem also affected the fuel gauge which no longer functions either. *tr

I have a 2004 impala. my speedometer started acting crazy one day and now doesn't work at all. i thought i could diagnose this problem online and fix it myself. i was shocked to find how many people have the same problem and why there is no recall for this issue. *tr

Intermittent vechile speedometer. & tachometer starting two days ago, the speedometer on this vechile started acting odd. after turning a curve, the speedometer rose to 70mph and remainded there. had to turn my key from the on to off position many times to get it to reset. however this fix only worked for a few minutes. i am afraid that if i continue to do the key cycle, my starter will be worn out. according to a chevrolet dealership, the repair cost for this will be $600. i do not understand why this issue has not been brought up to the attention of gm for a recall. many people have attempted to do so; however, gm does not seem to care. this type of issue can cause many issues up to and including road hazards. it would be wise for gm to place out a recall for this. i will be collecting emails for this at the following e-mail addy: *tr

While driving at night my high beams will suddenly shut off. if i hit the dim/bright switch, the low beams will come back on. i have tried taking the lights off of the automatic setting but it makes no difference. it is very dangerous to be driving at night and the lights all of a sudden shut off. *tr

I own a 2004 chevrolet impala v6. about 3 months ago the speedometer started acting up. it would read 30 when i was stopped, or 15 when i was doing about 60. speed readings are completely random while driving now. it very seldomly works correctly and "ticks" when it tries to reset. temperature gauge started acting the same way and is permanently stuck well past the overheating mark. recently, my airbag light has also permanently turned on and remains lit every time i drive. i have included a link to a discussion board with complaints from multiple people who have the exact same problem for the same year/model. please look into this as it sounds as though chevrolet is avoiding recalls for dangerous incidents in the wake of the current state of our economy! thank you for your time and help with this matter. http://www.carcomplaints.com/chevrolet/impala/2004/accessories-interior/speedometer_gone_haywire.shtml. *tr

Speedometer on 2004 impala stops working--freezes up. have to stop car and about 15 to 30 minutes for speedometer to work. this malfunction of the speedometer is occurring more and more. dealer and chevrolet customer service said that they would not pay to fix this problem. gm issued a bulletin #07187b stating that they would repair this problem on 2003-2004chevrolet avalanche,silverado,suburban,tahoe along with gmc sierra,yukon etc. i want to know why the 2004 chevrolet impala is not included in this extended warranty that they issued as it is the same problem as the other vehicles.(definitely a safety problem) please help me. *tr

Speedometer in 2004 impala going haywire. not reading correctly. *tr

I bought a 2004 chevy impala drove it less then one year when the instrument panel began to not work. it started out by giving a high temp. reading then the speedometer would not go back down to 0 when stopped. when the car drove again the speedometer would increase where it left off. i was able to reset the speedometer by turning the ignition to accessory then off then back on; it would go down in small increments. this temporary fix is no longer working and the speedometer does not work at all. i have gone to numerous websites and this appears to be a common problem on this car once the mileage reaches above 50000. i would like for there to be a recall so that chevy is required to replace this defective part at their expense. *tr

Speedometer on 2004 impala maxed out when driving and also read 40-70 while parked. the entire cluster panel was replaced. this is a common problem and a recall should be issued since it potentially could be a safety issue. *tr

2004 chevy impala... approx 80,000 miles - tachometer & speedometer acting weird. apparently this is known problem... gm should recall! *tr

On december 23rd while doing normal driving around town my speedometer stuck at 50mph. i was moments earlier going the speed limit of 35. at a complete stop it raised to 60 and remained stuck there. through research online i have found that this is a common problem with 396000+ posts and complaints registered across the country. i found many possible temporary "fixes" and one did work until today. while again normal driving my speedometer dropped from 35mph to 0 and is now stuck there. this is a major safety hazard for drivers, myself and those around such vehicles. a recall should be demanded. my car is only 5 years old with no other problems up to this point. it has 70,000+ miles and has had regular servicing and no other gauge problem so far. *tr

Cluster is out on my 2004 chevy impala. this controls the speed odometer,temperature gauge,gas gauge,rpms.first the speed odometer went out then the temperature gauge messing up now the rpms. i have not had this car very long. only has 66,000 miles. there has not been any crashes or injuries yet. but i do have two small children. and i'm very concerned about this safety matter. the part is very expensive and i can't afford it. no recalls have been made to my knowledge. *tr

My speedometer was reading 75 and it felt like we were barely moving. i pulled over to the side of the road and stopped, the speedometer read 40 miles an hour.. so we continued on our way home, and it is still stuck on 15. i will get checked out as soon as possible. the reason that i'm complaining is that i just learned of your web site by browsing on my pc for warranty's on 2004 impala's. i read a lot of the complaint's about people complaining about there impala's. i noticed that i have or have had the same problems that they have, or have had with the stepper motors going bad. sounds like there is a recall type problem here that gm is not taking care of it has to do with all gm products for the years 2003 to 2006. this is not a part that can be abused by the car owner. it is a defective part and needs to be replaced by the manufacture. there is a very serious safety issue here and needs to be taken care of before someone gets hurt or killed. there is thousands of people with the same problem i have seen searching the web for impala speedometer problems. *tr

While driving on the interstate at 70mph the speedometer stuck at 70 and there was no way to know what speed i was going. being 100 miles from home, i continued on, gauging my speed by other motorists. *tr

My speedometer and fuel gauge has quite working as well as my climate control motor. i bought this car used without a warranty. when things started going wrong a couple months after i bought it i started looking for info only to find lots of complaints about the issues i am having. i think this problem needs to be addressed and a recall issued before someone gets hurt or killed due to not knowing how fast you are going or running out of gas in a cold out of the way place unable to get help. i have managed not to have an accident or run out of gas but others may not be so fortunate. *tr

Own 2004 chevrolet impala. had vehicle inspected for pulsating feel in steering shaft in 10-10-2005,08-31-06,01-24-07 and finally 12-27-08. steering shaft was lubricated on 08-31-06 for insufficient lubrication. now chevrolet dealer says i need to replace the intermediate steering shaft after my warranty has expired! please refer to nhtsa campaign id number 08e063000 component: steering. thank you for your attention into this matter. *tr

Speedometer on my 2004 chevrolet impala has stopped working properly and gives erroneous readings. can read anywhere from 0 to 120+ mph at normal highway speeds and from 0 to 60 mph when you are stopped at a traffic light. additionally, the temperature gauge instrument is also malfunctioning. the vehicle was taken to the chevrolet dealer and they inform me that the repair will cost $460.00. the speedometer defect is extremely hazardous as this is an important piece of safety equipment. i contacted chevrolet customer service 800-222-1020 who advised that they have a service bulletin #07-187 for this same problem on other chevrolet models but the impala is not included on the bulletin. nhtsa now has 48 pages of complaints on this same problem with the same vehicle. *tr

2004 chevrolet impala speedometer operating erratic. driving on ice is dangerous because i was going approx 60mph and it showed 38mph. i was going past the mile markers at one per 60 seconds. *tr

Speedometer failed by very slowly dropping to zero mph while traveling on i65. i did not realize the speedometer had failed until i realized i was passing other people and the car was getting quite difficult to handle. after slowing down and following a group of trucks i watched the speedometer slowly fall to zero over a period of 15 minutes or so. i have never had a speedometer do this, they either worked or did not work. fortunately no one was hurt though only because i realized i was driving at a significantly higher speed than the surrounding traffic which was already averaging 10 to 15 mph over the speed limit of 70 mph. *tr

2004 impala with a 3800 engine.. speedometer is stuck at the highest point in reading, above 110 mph without the car even running. *tr

Speedometer became erratic and completely stopped working; stuck on 80 or 100 mph at all times. dangerous to drive in inclement weather due to inability to judge speed of vehicle accurately; possible motor vehicle accident and/or speeding tickets. nothing done by owner at this time due to costly repair; feel gm recall appropriate due to many online complaints for same issue. *tr

Speedometer is not working. *tr

After 20 to 30 minutes on the interstate, the speedometer slowly falls to 20 or 0 mph, all while you are still moving at around 70 mph. the odometer continues to function during this time. if you stop the vehicle, the speedometer seems to recalibrate, and takes another 20 to 30 minutes to reinduce. no trouble codes were set. to replicate the problem, you would need to get a dealer to drive on the highway for 1/2 an hour...it never fails around town. the dealer acted like they had never heard of such a thing, but they wanted big $$ to replace the instrument cluster. based on piles of corroborating information online, i replaced the instrument cluster stepper motors myself with switch part # x25.168 which fixed the problem. if you are handy, you can do it in an hour with only a screwdriver and a solder iron. the failing speedometer motor that i removed was binding slightly; the working motors for the fuel and temp gauges were not. gm's denial of this problem while it is all over the internet is hard to understand. i guess they would go bankrupt if they replaced the failing clusters, but they would not even provide information like the gm part number for the failing motor, nor would they identify the vendor. i had to use news group hearsay and order the parts from a vendor on ebay. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 45 mph in the evening, the exterior headlights on both the driver and passenger sides failed. the contact stopped the vehicle and turned the dimmer switch on and off, which allowed the exterior lights to regain power. the vehicle was driven to the contact's residence. the following day, the vehicle was driven to the dealer and they stated that the dimmer switch needed to be replaced. the dimmer switch was replaced that same day. the manufacturer stated that there was no recall; therefore, they were not liable for the repairs. the current mileage was 67,924 and failure mileage was 67,919. updated 12/30/08 *cn updated 12/30/08. *jb

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 50 mph, the contact noticed that the speedometer displayed 120 mph. the contact pulled over to the side of the road, parked the vehicle, and the speedometer displayed 70 mph. the contact drove to his residence. the manufacturer stated that there were no recalls related to his vehicle; however, they were not liable for the repairs. the dealer has not been notified. the vehicle has not been repaired. the current mileage was 49,000 and failure mileage was 48,970.

2004 chevy impala speedometer erratic,may show 85mph when traveling 50-55mph,or 40mph when traveling 70mph. when problem occurs you can re-zero the speedometer by turning the ignition switch on and off a number of times to get the needle back to zero, because with power off the needle is usually from 35-40mph indication to below zero indication. cold weather seems to make it not work at all until the vehicle warms up inside the car. i have a case file with chevrolet for monetary help,but i also believe this is a safety issue. thank you! *tr

Speedometer reads intermittently. sometimes it comes back on and reads for awhile, other times no reading at all and still other times reads low or high....car is 4 years old has 60-70 k miles. speeding violation and distraction while driving. *tr

Speedometer does not work properly. think i'm driving the legal speed limit and come to find out i am not and have not been for a year or so now. new problem as of 11/08, headlights go out completely when high beams are turned on for a short time. major safety hazards and gm has done nothing to fix the problems (see carcomplaints.com re: 2004 chevy impala's). i can not afford to fix another problem with this car, so nothing has been done to fix it. *tr

Dashboard instrument failures. first the rpm gauge stopped working. then the temperature gauge stopped working. then the gas gauge stopped working. all within the last 6 months. *tr

Began noticing clicking in steering during turns. my 2004 had approximately 21,000 miles on it at that time. took it to dealer who test drove it and commented that chevrolet has had an on-going problem with the steering shaft. a fix would cost over $300. i wrote several letters to gm asking why i was asked to pay for repairs on an item they sold knowing it was defective. they eventually offered to pay half the cost of the repairs. i had it repaired by the dealer at a cost of around $140. after describing it to friends who also owned chevy's (trucks) they commented that theirs was doing the same thing. made us wonder why a recall wasn't ordered.. *tr

Speedometer and fuel gauge went out unexpectedly at around 45000 miles in july. fuel gauge doesn't work at all (below e all the time) and speedometer reads incorrect readings or just stays below 0. i had it "diagnosed" at a chevy dealer so i could call chevy and complain. they said they wouldn't fix it, and the projected cost was $400. this is gm's fault and i should not have to pay out-of-pocket to fix their mistakes. *tr

I have a 2004 chevy impala that has a malfunctioning speedometer. it will read i am going 140 mph when i am only going 20 mph. sometimes it goes the other way and it will read 0 mph when i am going 55 mph. i have read of similar complaints with the same make and model. i think it is a defect that needs a recall. this could be a real safety issue with not knowing the correct speed in which you are traveling. *tr

I am a single parent, mother of 2 boys who travels with me everytime i drive my car, for about 2 weeks now in my 2004 chevy impala the speedometer has not worked, when my car is parked the speedometer reads 60 mph and when i drive my car the speedometer had gone past the 120 mph all the way to the d for drive. i am so upset i can not afford to pay for a new cluster because from my internet search that seems to be the problem i don't have that kind of money. it's a safety issue because i don't know how fast i am really going sometime i might be going to slow for the person behind me and they might get upset thinking i am doing it on purpose an follow me out of anger who knows and if i am going to fast i may cause an accident. this is not good somebody has to do something about this, i am sooooooo upset. *tr

I have noticed that for the past few weeks, whenever the temperature is below 20 degrees, the speedometer acts funny. the speedometer reads anywhere from 25 to 80 miles faster than my actual speed; today, i wasn't going any more than 30mph at the most, and the speedometer needle was pointing directly down to the car floor. a few people on a couple of message boards suggested turning the ignition key to 'accessories' on and off rapidly several times, but all it did was bring the speedometer down from 85 to 70. *tr

Electrical system: instrument panel i just purchased a 2004 impala with 97k on it and while driving home at 65-70 mph it stated i was going 110-130. it created a very dangerous driving condition because their was light traffic and it is very distracting. i was unable to determine my speed the entire time. i believe this could be the cause of an accident because if this problem happens when you are going slower that it states what if it happens when you are going faster. serious potential to cause accidents because it happens randomly and does not go away. *tr

Speedometer failed approximately 1 year ago. instrument cluster replaced and now the speedometer has stopped working again. *tr

Driving on a trip and all of a sudden my speedometer mph indicator jumper to 90 mph as i was sitting at a stop light. when i proceeded forward the indicator needle reset you 90 mph and this reset continued until it was pointing straight down. it did not reset after turning the ignition off and on. i had no idea how fast my vehicle was going after that. i went to a web site for auto troubles and found 72 reports of the same problem with gm speedometers. i strongly feel that this should have been a recall since a nonfunctional speedometer is a safety hazard. ps - other gm models also have reports of this malfunctioning speedometers. gm want $500 to replace the entire speedometer, when a simple capacitor fix is all that is required. a temp fix works for a few weeks, they it happens again and gm said if you replace the speedometer and it happens again, then it costs another $500 to replace the replacement? gm wants to fleece us! *tr

My speedometer is not working properly. it will display anywhere between zero mph and 120 mph when driving approx. 70 mph (judging on the speed of other traffic. i have a 2004 chevy impala with 81,000 miles. repair at a gm dealership is approx. $400. i have spoken to gm customer service about them being responsible for the repair of a safety hazard. they don't seem to care. *tr

I have a 2004 chevrolet impala and the cluster has gone out on it, similar chevy trucks and suv's have had the exact same issue, but the dealer told me that the cars aren't covered under recall. this is not a problem that i have had go out on any car and it is very odd that the same manufacturer is having the same problems with other vehicles. *tr

I bought a used 2004 impala in aug. 2008 and basically since the first day i got it i have had problems with the speedometer. the dealer promised to have it repaired, but has yet to do so. they keep giving me the run around, and now for the past month my stereo has stopped working. yesterday my fuel gauge started going haywire. the interior lights only work sometimes. the low tire pressure warning light wont reset. this is a safety problem that needs to be recalled. because of my speedometer not working i almost went off the side of a freeway on ramp from not being able to tell how fast i was going. i just had to pray that i had slowed down enough to make the curve. is someone going to have to be seriously injured or die before there is a recall on this. i have been to several websites researching the 2004 impala and there are hundreds of complaints all saying the same thing. its time that gm takes responsibility and does something about it. i am not able to have my car repaired because of the cost. it's way to expensive. i will never buy another gm vehicle. *tr

Everything was working normally and all of the sudden my speedometer began going haywire. i've read that many other impalas have experienced similar problems. it's currently doing 90mph parked in my garage. it sporadically accelerates from wherever the needle is at the time but won't return to zero when it comes to a stop. *tr

When driving at normal speed on interstate highway, speedometer keeps increasing without increasing speed, until needle goes all the way to bottom of dial, which would be about 150 mph. if vehicle is not driven for a day or so, it will return to normal, but goes crazy again, and impossible to know correct speed. dealer had replaced many speedometers on pickups and suvs, but will not cover this under warranty or recall. this has happened to many owners, see blogs!! *tr

On my 2004 chevrolet impala, the speedometer is never right. this just started. i've been reading on this problem on other impalas and there is no factory recall for this problem. i don't have the money to get it fixed. this car will be handed down to my daughter when she is 16. how is she supposed to know her speed? gm needs to do something about this factory defect. *tr

The gauge that tells the speed does not work. everytime i am using the car it gets stuck and the only way to correct the issue is by turning the car on and off. i am sorry, but this is an extreme safety issue. i have no clue how fast i am going or how slow i am going which could lead to a major car accident. *tr

2004 impala with 43,000 miles. speedometer failure. while driving, the speedometer slowly begins to read higher and higher values. while traveling approx. 55-60 mph, saw highest reading at 105 mph, read 73 mph standing still. repeatedly turning car on and off eventually will "0" the speedometer, but problem recurred the next day. *tr

The tires keep loosing air it takes about 2 days for them to loose about 10lbs. they are leaking because of corrosion of the wheel where the tire bead has to seal. the car has the indy special edition chrome plated aluminum wheels. the problem is caused by the chrome peeling off of the aluminum in the bead area the corrosion causes deep pits that will not let the tire seal. the dealership recommended to put inner tubes in the tires which are unsafe because of sudden deflation in case of a puncture. the wheels would cost i think over $2000 to replace the set. i think this is very bad quality on chevy part. 4 wheels bad on a car is not a normal maintenance issue. it is a safety issue because of the constant air loss. 2004 chevy impala ss indy edition. *tr

The speedometer shows wrong speed-faster than i am going-almost caused accident slowing down on freeway. chevy wants $500 to fix the problem which should be covered by them. *tr

This is an on-going problem that started in mid may, 2008. my security light comes on and then a while later, my car won't start for an extended period of time.... i have had this to the chevrolet dealer 3 times and have replaced the ignition switch and the body control module. they are at a loss of what to do next. i have heard similar complaints with the impala - and no remedies. *tr

The speedometer on my car is very erratic. i can be driving at a consistent speed and the speedometer indicated that i am slowing down. after several minutes, my speedometer indicated i am going 0-20 mph when i know i am doing at least 50-60 mph. the speedometer failure typically occurs after i have driven 50 miles or so, but it occurring more frequently the longer i drive it. i have not had it repaired as the cost is approximately $500. *tr

The speedometer on my 2004 impala does not work. should be considered a major safety hazard. dealer estimate to repair 500.00-700.00. gm does not respond. from internet research there are thousands of this year vehicle with this problem, why no recall?? *tr

The instrument cluster on my 2004 chevy impala ls has stopped working. also, the fuel & oil gauges do not work. the gauges stopped working about 2 years ago after working without problems. from my online searches, i've seen many other impala owners with the same problem. i have not had the cluster replaced, but instead use a handheld gps for speed. i do feel chevy/gm knowingly manufactured a bad component and should be held liable for repairs of the step motors that have failed in these cars. *tr

The speedometer doesn't work sometimes. when it moves it doesn't move smoothly, but it jerks up and down, often indicating an incorrect speed. the car has low miles on it and the tcc solenoid and another solenoid regulating line pressure in the transmission has failed, requiring replacement. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving in reverse or accelerating at various speeds, the contact heard a loud noise. he took the vehicle to the dealer and they found that the motor mount bolt locks were opened, which may have caused the engine to fail. the dealer tightened the bolts. the contact was aware of the safety risk involved. the current and failure mileages were 77,000.

Failure: lower intake gasket failed due to dexcool antifreeze. dexcool installed at factory. vehicle had sudden serious coolant leak . vehicle overheated on highway and stranded owner. vehicle was taken to dealer for service. dealer told owner to replace gasket and coolant. service technician replaced dexcool with another long life brand of antifreeze. the original dexcool also clogged the radiator which required extra flushing with additional chemicals. *tr

The speedometer in my 2004 impala does not function properly. it is unpredictable in what speed it measures. sometimes it stays on "0" sometimes it's at "110" when i'm doing approx. 20mph. it's just broken. *tr

Speedometer consistently reads incorrectly and/or freezes in place. occurs daily, rarely gives correct reading. dealer wants $69.95 to evaluate and repair will be $400-$500 if it is what they think it is. car has not been in any accidents. coolant temperature gauge has periodically malfunctioned as well: shows high temps when engine is not overheating. coolant levels are normal. *tr

Speedometer sticks and will not reset or shows 80 mph when doing 30 mph. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer works intermittently and displays inaccurate readings. he took the vehicle to the dealer and they stated that the speedometer module needed to be replaced at a cost exceeding $600. the vehicle has not been repaired. the manufacturer did not assist because the vehicle exceeded its warranty by thirty days. the vin was unknown. the failure and current mileages were 31,000.

The speedometer in my car does not work correctly. the car only has 32000 miles on it & gm will not fix the problem. i feel it is a safety issue because you can not tell how fast you are going. the speedometer will be stuck at 30mph and i can be doing 40 or 50 mph. *tr

This am during morning traffic and my vehicle cut off. this happened several times leading to me having to get my car towed to a chevy dealer. come to find out my passlock sensor failed. *tr

The electrical clusters suddenly stopped working. all the gauges on my panel do not work. this includes mph, fuel, rpm, etc. has anyone else had this suddenly happen? should it be recalled? *tr

The speedometer on the instrument cluster goes haywire. it sticks when driving highway speeds, and then remains showing a high speed when slowing down. when you then speed back up, it shows speeds upwards of 100 mph even when driving slower than existing traffic. it will only get back to 0 if i turn the ignition off and on many times. it is exceptionally dangerous to travel without knowing the correct speed that you are traveling. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving approximately 15 mph, all of the instrument panel gauges stopped working. prior to the failure, the heater unit shut off without warning. in addition, after several attempts to start the vehicle, it finally started and drove roughly. the vehicle was taken to an independent mechanic and it was discovered that the failures were related to the security system in the control panel. the vehicle was repaired for the malfunctions. recently, the driver message center and horn were not operating, and the transmission was not running properly. the vehicle has not been repaired. the failure mileage was 13,000 and current mileage was 27,000.

Intermittently failing speedometer in 2004 chevrolet impala. *tr

My speedometer stopped working in my 2004 chevy impala out of the blue. it is still broken and will give me false readings every time i am driving. i can no longer tell how fast i am driving. i have done nothing to correct the problem but i do know other chevy models with the same problem. *tr

The event actually started the day that my wife and i bought the vehicle. we bought our vehicle used from sanger ford in sanger, ca. first the temperature gauge went out. later the speedometer stopped working and now our fuel gauge doesn't work. the mechanic at sanger ford stated that it was the cluster and it was not covered under warranty and told us it would cost $507.45 to replace. we have since spoken to gm, who instructed us to get a diagnostic and they would take it from there. we paid $85 for a diagnostic at tom benson chevrolet in san antonio, tx. gm then told us that there is no recall for the cluster on the impala, but there are recalls on the chevy tahoe, suburban and the silverado and that if we wanted it replaced we could deduct the cost of the diagnostic from what tom benson wanted to charge to replace it, which was $500. i have seen comments online from other '04 impala owners complaining about their cluster going out, they just either paid to have it replaced and the ones who didn't have the money to replace it, like myself, are stuck with not knowing how fast they are driving, how much gas they have or if their engine is running hot. please help us. i know that this is a major problem and gm doesn't want to have to pay to fix it. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact was experiencing difficulty turning the key in the ignition. he eventually could not get it to turn at all, which prevented him from starting the vehicle. the vehicle was towed to the contact's residence and will be towed to the dealer soon. the vin was unknown. the current and failure mileages were 95,000.

Driving at night with high beams on, all lights went out, approx. 10 mins later started functioning again but did it twice more in 10 miles. since that time speedometer and tachometer are erratic, if they function at all. repair shop stated that dash computer, replaced it but did not correct problem. been running w/o high beams since and have to use gps for speed. *tr

I am having problems with my 2004 chevrolet impala ls, and the speedometer that is in it. it has on numerous occasions gotten stuck at various speeds and will only go back down by starting and turning the car off numerous times. this is very hard on the starter and is horrible for gas mileage. this problem is also a very serious problem in that you don't know how fast you are going at any point and time, and i can not trust when it is working or not. it could also have significant legal ramifications if i get pulled over. that is something that i can not afford both financially and career-wise. i am a paramedic and my driving record can not afford to be affected or it will affect my job. i have done numerous web searches regarding this problem and have found that thousands of people have been having the same types of problems with their 2004 impalas as well as other 2004 chevy vehicles. i have also contacted chevrolet about the problem, and they have acknowledged that there is a problem with these particular instrument clusters, they are not willing to fix the problems with them, nor are they willing to help consumers with getting their vehicles fixed. i would please like to have a confirmation that this complaint has been read by somebody and that something is being done to correct this issue with chevrolet. thank you, timothy lorenz *tr

2004 chevrolet impala ls, speedometer is way off. sometimes shows 60 mph when parked, or up to 160 mph on interstate, when traveling 65 or 70. no way to know what accurate speed is, and could be dangerous. *tr

I have a 2004 chevrolet impala, the speedometer and temperature gauge on the instrument panel does not work properly. the speedometer shows all different speeds even if the car is not moving. the temperature gauge does not work at all. i am also beginning to doubt that the fuel gauge is correct. i was told by my chevrolet dealer that the cost of repair will be around $700.00. i learned today on a news report the general motors acknowledges the problem on their suv's and pick-up trucks, but not on the impala's. i am still trying to save the $700.00 for the repair. *tr

I have a 2004 impala that has an erratic speedometer movement. i haven't had an accident as a result of this problem, but it has caused me to become confused and anxious about my exact speed. i am concerned about the possibility of having an accident as a result of this problem. i have contacted gm's customers service about this problem and requested they correct it under warranty. they refused to comply with my request. i know this is a problem with other gm vehicles that is being corrected under a recall. i believe it to be the same part failure, only different type vehicle. if i should have an accident as a result of this situation i believe gm will be liable. sometimes the speedometer appears to be working correctly and this only adds to the confusion when it isn't correct. my wife has driven at excessive speeds not knowing the speedometer wasn't correct. we first reported this problem to a chevorlet dealership oct. 2007 although we had first noticed a problem months earlier. the problem progressively worsened. now it's become a real problem, not knowing how fast i'm going and especially in heavy traffic at unknown speeds. *tr

2004 chevy impala, 3.4l -- speedometer stops working after driving the car for about an hour. the problem seems more prone to appear if you are on the freeway going a nearly constant speed for a sustained amount of time. speedometer will work normally on short trips, or after the car has been sitting for a while. eventually, at some point, the problem happens again. specifically upon failure, when the vehicle is decelerating, the speedo needle drops, eventually to 0 (zero), but will not go back up again. this started happening after i purchased the car used (from a dealership), so there's no telling from my perspective how long it's really been happening. the car had approx. 71000 miles on it at the time of purchase. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving 54 mph, the speedometer worked intermittently for two months until it finally failed. a friend of the contact, who owned the same year, make, and model vehicle, was experiencing the same failures. the speedometer has not been repaired. the vin was unknown. the failure mileage was 54,000 and current mileage was 55,000.

I have a 2004 chevy impala and have been having problems with it from the day i bought it. when i got the "new" car i was not informed that the car had been wrecked, yeah, a "new" car. then for the past few years we have had trouble with it cranking. sometimes it will take up to 2 hours to get it to crank. we had heard that it could be something with the started and the dealer said there isn't anything that we can do because you are over your mileage. this is a very known issue and something needs to be done about it. i have been without my for 24 hours as of 7/26/2008 at 10:23 am because it now will not crank. we have tried all the little secrets that have been working in the past. i am taking it to the shop on monday and hopefully it is not going to cost my both of my legs and arms. i think that gm should do something about these well known problems if they want people to keep buying their cars. i can tell you that i will never buy another gm car if something in the near future isn't done about this problem and i will spread the word all over the internet and here in town. word of mouth can make or break a company. i know i am just one right now but soon i will be many and something will be done. *tr

We have a chevy impala and the speedometer doesn't work properly. sometimes it stays at 0 and other times it says some ridiculous speed. it happens every time we drive the car. the problem hasn't been fixed yet. *tr

Speedometer sticks and doesn't work. says going 120 miles per hour when stopped. doesn't show speeds when driving sticks in the middle. *tr

Headlights went off during driving at night. this happened eight to ten times over a period of three to four months, with lights on high beam. lights came back on when dimmer lever was activated. instrument panel remained illuminated when headlights went off. *tr

Fuel filter line does not stay securely attached to fuel filter. *tr

2. speedometer will stop working without any warning. car will be in motion and the registered speed will drop to "0". july 27th, we were traveling at 45 mph and the speed dropped to "0" while we were still traveling at that speed. we turned the car off and then back on again when we had a chance to park and it began to work again. later that day, we were traveling 40 mph (as noted on a gps that we were using during this trip) and the speedometer was registering 20 mph. the speedometer also dropped to "0" while driving later that week again. 3. the vehicle is still covered under an extended warranty so it was taken to the dealership. they did not find anything wrong with the vehicle and stated a gm rep informed them that they could not replace the cluster under warranty . *tr

My speedometer does not work. *tr

Speedometer stuck at 100mph when car turned off. while driving speedometer goes past 120mph then resets back to 0mph while the car is moving. the gas gauge has also been affected. *tr

Speedometer and tachometer are acting erratic. gauges are all over the place, either not working at all or is giving me a false reading. if i am driving at 35mph the speedometer might be reading either 15 or 35 or 75, it changes all the time. *tr

Temperature gauge not working properly. temp gage will get stuck in a certain position and won,t return to normal unless you turn car off/on several times. *tr

Instrument panel we noticed that the temp gauge was reading that the car was overheating when it shouldn't. it was intermittent at first, so we checked fluid levels and everything checked out. then we realized that meter wasn't resetting when we turned off the car. it was operating as though wherever the needle left off was 0, so the car read as overheating. a few months later it spread to the speedometer. sometimes the needle would stick at 10mph and sometimes it would remain at 0. sometimes it would work fine. then one day it also stopped all together and remained at 0. *tr

Speedometer has gone haywire and is not accurate on 2004 chevy impala. displays 45 when doing 75, or when doing 45. safety issue. while on the i-94 i thought i was doing 45 behind a "slow" car, it turns out i was doing 75. when on sideroads, not sure if the car is moving at 25 or 40????? *tr

The ignition stopped working. the key would not turn. the car only has 19,000 miles. this is going to cost $600 to fix. the car was purchased new in 2004. *tr

Tl*the contact owns a 2004 chevrolet impala. occasionally, when the contact attempted to start the vehicle, there was a delayed crank. the vehicle takes several hours to start sometimes. prior to the failure, all of the warning lights illuminated on the instrument control panel. the vehicle lost all power as if the battery failed; however, the exterior lighting was still operative. the contact also heard a dull humming noise. the contact was advised by another consumer who was experiencing similar failures that the computer chip was not recognizing the key. she took the vehicle to an authorized dealer, but they could not duplicate the failure or provide a sufficient repair. the dealer also stated that there could be several defects with the electrical system: ignition module; however, they were afraid to make repairs because they did not know if either of the remedies would resolve the issue. the starter and battery were replaced, but immediately after the repair the vehicle failed. the failure and current mileages were 52,000.

My impala 2004 has about 41,000 miles on it. the temperature gauge needle went right over to hot, i immediately brought my vehicle in and for a half an hour had it on a machine to let me know if it was serious. the result from this test was, i could get away with driving the vehicle as is and just watch my vehicle for any signs of overheating or get the problem fixed. a month or so later my security light came on and after shutting the vehicle off it was fine. this has happened on a number of occasions now and i called chevrolet and the first mechanic of course told me it was serious and bring it right in and the second chevrolet mechanic told me that it was okay to drive, just turn the vehicle off and wait about 20 min and the vehicle should start. was informed that it will be expensive to get these electrical problems repaired. after reading this sight and speaking with other impala owners i realized that my vehicle is not the only one having this type of problems and perhaps chevrolet should look into this and do the right thing and issue a recall. *tr

Speedometer doesn't always reset to zero. sometimes it will work correctly. sometimes it will stay at 10 or 20 mph at a stop. when you accelerate, ir shows that you are going faster than you really are. sometimes it will stay at 50 mph at a stop. then, when you accelerate it will go all the way past the limit and be at "6 o'clock position and stay there. sometimes i will use my gps unit to tell me my speed, but i know its not perfectly accurate. i have to shut the car off, and repeatedly turn the key on and off to get it back to zero. research on the internet has proven that a lot of people have been having the same problems. this is very dangerous. *tr

Tl*the contact owns a 2004 chevrolet impala. the contact stated that the speedometer displays inaccurate readings. on occasion, the speedometer displays 50 mph when the contact is actually driving 30 mph. the speed sensor was checked and the contact was informed that the defect was in the actual speedometer cluster. she was traveling at what the speedometer read as 30 mph around a curb, but she was actually traveling much faster and almost struck the curb. the dealer would not repair the vehicle for free because it is not under a recall. the failure mileage was 70,000 and current mileage was 90,000.

Gas gauge erratic false readings gm mechanic told me fuel level sensor was bad two hundred dollars later it still is wrong. than i pay dealer one hundred dollars so they can tell me i need a 500 dollar gauge cluster which they said was a common problem. that was after i was told fuel sensor was common problem too. i have seen and read of many complaints like this in different automotive complaint sites. *tr

Rusted main fuel line on a 2004 chevy impala causing gas to pour out of vehicle onto the ground. *tr

Tl*the contact owns a 2004 chevrolet impala. while driving well below 40 mph, the speedometer read 65 mph. the contact turned off and restarted the vehicle and noticed that instead of being defaulted at 0 mph, the speedometer began at 60 mph. the failure occurred each time the vehicle was started and would display different speeds. the contact called the dealer and the service manager stated that there was a failure in the instrument cluster. the contact would have to pay for the repairs. the vehicle has not been repaired. the failure mileage was 11,000 and current mileage was 11,400.