2002 FORD Taurus

In July, 2011, I paid $4000 for this used car from a car auction it had 48,000 miles on it. The second week after purchasing the vehicle steam began to come from under the hood. I took it back and a thermostat was installed, the next week the car ran hot. The car auction told me they are not responsible for anymore repairs. I had the $200 warranty, however after reading the fine lines, it only cover the transmission for 90 days. So, I took the car to the service center and they told me I need a water pump. It worked for about a month or two that is until I began to see steam coming from the hood again. I had to ingest a bad smell which smelled like old antifreeze. The hose and resvoir was replaced. By summer, I had no air conditioning, my friend refer me to a reputable shop who put some coolant in which worked for about a month, it begin to smell again and run hot. I take the car back and I was told it needed what I can only describe as a large yellow twisted iron bar that had a funny shape to it and it cost me $78 for the part and labor was $400.

I’ve taken this car to five different shops who tell me that they can fix it, to only find out they can’t fix the problem. Finally, the car shop who replaced everything thing that could be replaced after reviewing my receipts from other shops. He told me that it is a factory defect. When I need heat, I get air in the winter, when I need air I get heat in the summer. it runs hot, smelly, I’ve had everything that associates with the cooling and heating except the heater core. I took it into . I went in Autozone to purchase fuses for the cigerate lighter so that I can purchase a portable car heater. I explained my problem and the guy at Autozone was nice enough to come out and check the car. I was told that the fuse will continue to blow because there is a shortage in the blower fan. I can’t afford a new car, or a heater core. I went online to find that there are many who own a 2002 Ford Taurus car experiencing the same problem. Can you give me any information on how this can be a Ford motor cost issue and no longer out of my pocket. I am so fed up with this.

Also, the front driver and passenger doors cold or hot days, will get stuck and won’t shut. The windows also get stuck either up or down.

I have a peeling flaking paint problem on the horizontal surfaces of the vehicle. Ford will not fix the problem because the warranty has lapsed.

While driving less than 30 mph the front Coil Spring broke and punctured the front driver’s side tire. Upon further inspection, both rear coil springs were also broken. I learned that Ford had recalled 1999-2001 Taurus Front Springs but did not as yet Recall the 2002. This was a safety issue since the front tire was punctured. What action can be done to move Ford to recall and pay for some or all of this repair.

When vehicle is in Drive, vs. Overdrive, and traveling at speeds above 50 MPH, approaching 60 MPH, vehicle begins to skip and jerk, as if there is transmission problems. This is a 2002 vehicle, and these types of problems appear to be a bit premature. The current mileage on this Ford Taurus is 44652.

Water leaking into car on passenger side. Noticed spots before but with the recent rain, I had an inch and a half of water on the floor. Seems to be coming down behind glove box area. Noticed when I turned on fan, it sounded like water in it also. Have always had a mildew smell, which the dealership told me it was a filter and they changed it, filter was moldy but smell was back with few days.

TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY. HARD TO SHIFT FROM PARK INTO GEAR AND MAKES CLUNK NOISE.EXHAUST RATTLE/VIBRATION/NOISE.

Transmission lost pressure resulting in Gears not shifing.

Struts need replaced.

These 2 things should not have gone out on a 2year
old vehical.

The first rain we had after purchasing our 2002 Taurus caused the brakes to freeze. It happened several times and I almost slid into a car. The dealer, at first, said I just needed to pump the brakes. I refused to drive the car unless they fixed it. They said there was rust on the brake pads. Then, at about 18,000 miles, the rotors had to be turned because they were warped and giggling. I also had to purchase two new tires for the front, long before their replacement date, because the metal was showing through. I called several alignment mechanics and they all said that the Ford Taurus was notorious for bad alignment and excessive ware on tires. I tried to get them to replace the tires free of charge, but they wouldn\’t and said the car was out of alignment. They charged me

See failures

Right front coil spring broke and ripped tire side wall. Luckily, daughter was stopped when coil broke. NHTSA database shows 108 reports on same problem, same year of vehicle. Had vehicle repaired and new tires installed. Total cost was $1595.23. Vehicle was purchased in 11/2001 but was classified as 2002. Ford had recall on 1999 through 2001 vehicles for coil spring problems. Our vehicle was built in 2001 and has defective springs. Case was registered with Ford and escalated to Customer Care Representative. Ford refused to pay for repair.

My spouse and I are the original owners of a 2002 Taurus SE, the car is well maintained, never wrecked, and we recently had the left FRONT coil spring break ON THE ROADWAY causing rupture of the front tire, strut damage, and tearing of the CV boot. IN ADDITION, while the car was IN the repair garage, ONE DAY LATER, a REAR spring broke while the car was PARKED in the repair bay following the initial front suspension repairs. Two of the shop mechanics heard the spring break. This necessitated additional expense to replace both REAR springs. Total cost to replace all 4 springs, the front struts, CV boot, towing, and new tire was $1576.33. In addition, the rear struts are pending replacement due to possible damage caused when the springs broke. The mechanic could not visually or manually identify any damage to the rear struts at the time he replaced the rear springs. However, when test driven after the springs were replaced, a loud suspension noise was identified when the rear tire ran over a bump. The rear suspension was re-inspected for possible cause. Though no visible strut damage can be identified, probable cause is a damaged rear strut related to the coil spring breakages. Replacement of the rear struts is pending. This will come at additional cost to the considerable expense for repairs already incurred.I AM aware of the recall for the SAME issue for the Ford 1999-01 Taurus and Mercury Sable vehicles. However, given that MY vehicle was manufactured in 2001 at one of the SAME (Chicago) assembly plants that produced the 2001 year model with the SAME problem, use of the same defective coil springs on my 2002 is most likely. That, and the HUNDREDS of similar complaints from 2002 Taurus owners posted on the internet assure me this is NOT an isolated incident.I contacted the Ford ‘Customer Relationship Center’ via email. Initially, I was told that the car would have to be inspected at a Ford Dealership “before any consideration would be given”. By that time, the car had already been towed to a nearby independent and very reputable repair shop and was undergoing repairs. The nearest FORD dealership is 12 miles away from here and, having already had THREE botched repair jobs done at that dealership, we refuse to patronize them any longer. That, and I did not want more defective Ford parts put on this car! After two days of terse email discussions on the matter, I received their ‘final word’… which was “Feedback such as yours allows us to examine our practices and policies to ensure that we meet or exceed the expectations of our customers in the future. We regret that you have not had a favorable experience, and appreciate the time you have taken to write us.” Following THIS response, I requested the issue be forwarded to a higher authority at Ford and that I be provided with a FULL name and contact information of that person. Up to that point, the person responding to my emails only used a FIRST name and no other contact information other than the customer relations email address. SINCE MY LAST EMAIL REQUESTING MORE AUTHORITATIVE REVIEW, THEY HAVE NOT RESPONDED. Given that breakage of these springs on the roadway, particularly at highway speed, can cause a severe and possible fatal accident and also poses a significant SAFETY threat to all Taurus owners, we have, on the advice of our mechanic, retained in our possession the broken springs and the ruptured tire in the event inspection/testing is needed and consumer and public safety action can be taken in this regard.Unfortunately, I also own a 2005 Taurus too. I can only presume that Ford Motor Company used the same defective springs on this year’s model too. Given the safety threat these defective springs pose and because I drive Chicago area expressways frequently, I feel it imperative that I have all 4 of the Ford original equipment springs replaced on the 2005 Taurus too. This just further compounds the expense incurred to assure our driving safety. Feel free to contact me regarding any additional information required.Thank you for any assistance you can provide in this matter.

My 2002 Ford Tauruses front coil spring fractured and blew out my drives side tire. Ford has a recall on 1999-2001 Tauruses but has neglected to include 2002 which has the same issue. I have made attempts with the dealer and Ford to fix this issue and continue to be told that it is not included in the recall. This is outragous, I was travelling at highway speeds when my tire blew out, so I am lucky I did not get in an accident. Ford is clearly neglegent and all 2002 Taurus owners in Winter climates need be on alert as this is likely to happen to them at any time now.

I have just encountered this problem and I called Ford explained the situation, I was told to let the Dealership do a diagnostic. I call my local dealership Bob Bell Ford and the service agent ask who’s going to paid for it because it sounds like you need a new transmission. I have read your report on about this car and its transmission and only certain parts need to be replace not the whole thing. Will ford help to get this fix? Thank You Barbara

I have a 2002 Ford Taurus, it has had 3 recalls so far. One for the adjustable brake and gas pedal ASM unit, they had to check to make sure that there was proper distance between the pedals. The next one was for the brake light switch located at the brake pedal. The wire is real thin and breaks at the connector at the pedal. If the brake light does not engage, it will not allow you to put your car into gear from the park position. While the car is not running you could put your car into neutral, start it from there and put the car into gear so you can get to the dealership to get this fixed. I paid $114.00 to have this fixed. Then a recall came out on this and I was eventually reimbursed for this by Ford. The next recall was for an EGR valve sensor. Again this recall came out just in time for my sensor to go out and I had it replaced. I currently have a complaint in with Ford about another problem that came up with my car and this one cost me $430.00. The first thing the service writer asked was, \"Well, do you change your oil regularly?\" He said that was one of the causes for these units to fail. My response to him was that I change my own oil like clockwork every 3000 to 3500 miles. After my 3 year 36000 mile bumper to bumper warranty went out, I started to change my own oil. I use Ford Motorcraft filters and Castrol Syntec synthetic oil. It seems that where the distributer, distributer cap and ASM unit used to go into the motor, they now have what is called a cam shaft position sensor. What seems to go bad on this cam shaft assembly unit was not the electronic part but the 3 bushings in the mechanical part which goes down into the top of the motor. Usually when these go out, the metal part that goes around and passes by the sensor can catastrophically fail, hit the sensor and destroy it. You are left stranded wherever this may happen. It is my understanding from talking to the service writer that this is a lubrication problem in which you will hear a chirping sound almost like a bad pulley or belt. I checked at several different Ford dealers in my area and found out that this is a very common problem. Service writers have estimated that 1 to 2 of these are replaced every week in their dealerships for the units failing. It is my personal opinion that since this part is now called a sensor most people realize that sensors go bad and normally do not question the repair/replacement. However, if they were told that their distributor has gone bad I\’m sure that there would be more complaints about these repairs/replacements. I have e-mailed Ford on their customer relations site and have received a generalized response that they will be contacting me within 3 business days.

Driver side air bag did not deploy but the passenger side air bag did durring a head on collision!

at no-one should ever have to go through. We got the car back and we had it less then 30 days and the same problem happened and we took the car back and we spoke with the Service Department edu’d them that this was the second time this car has been here and we would like to have it replaced. The Service Department edu’d to us they could put a new engine in the car for us for the issues.. We refused and told them we would leave the car and have them look at it but needed something to drive while it was being fixed. We rec’d a call to let us know the car was ready and we went and got it on 10-27-01. On 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. We called Dirks Motors and let them know what was going on and they told us to bring it over and they would look at it and see what was wrong with it. They asked us if they could replace the engine and we edu’d (NO) we wanted to have the car replaced because of all the issues that have been going on with it. At this time the car had been returned 3 times for the same issue. When we asked to have the car replaced they told us they would have to check with the Owner of Dirks to ok this. Well that was a waste of time… We left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. On 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from Akron, Iowa the car got hot and started to smoke and I called Dirks Service Center on my Cell Phone and told them I was bring it back and this time I wanted the car replaced no questions.. But the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at Dirks Motor Inc from 11-5-01 to 11-16-01 and they could not find nothing wrong… hmmmmmmmm that seems alittle wierd.. We asked for Service reports on the Car that had been in for service and on the Service report it said… (QUOTE:–> Camshaft Circuit was tested and needed to be reset for cooling issues) .. There was nothing they could find wrong with the car.. Well on prove of record from the service report there was something wrong.. When I asked to get service reports it was like pulling teeth it was like they we covering up something.. On 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. The car seem to work find but in my thoughts and all there was still something wrong and well I was right on 12-27-02 the car started the hissing noise and short cuts on and the CD player stopped working and that was it.. I called the Ford Company at 1-800-392-3673 and let them know what was going on and all.. With talking with the Call Center they called Dirks Service Center and edu’d them to have the CD Player replaced and look at the engine.. I edu’d to the Call Center Rep if they call Dirks Motor Inc let them know this car has been service for the same issue more then 3 to 4 times.. We wanted the car replaced…. We rec’d a call back from Fords call Center (Natalie) and she edu’d to me they were going to order a New CD Player and have the car looked at to see about getting the car replaced all together for the on going issues. She edu’d to me the car would need to be brought in on 1-11-02 and they would see what they could do and have the CD Player put in and all.. I edu’d to them I wanted to know what are we to do with a Car that we can not trust at all they you can not even drive 4 blocks with something going wrong with it. So we just gave up.. Car was taken over to Dirk’s on 1-11-02 and it was returned 1-15-02 and the CD Player did not work and there was a burning smell to the car and so we called Dirks and let them know this was it.. We wanted the car replaced and we were told by the Service Center (Quote: You have a Warrenty and we are going to fix the car) and I looked at them and asked how can you fix a car with warrenty when the car has been here more then 5 times now for the same problem not a burning smell and the CD Player not working.. So we were told they would have to order a CD Player and let us know . Well on 2-10-02 the 2nd CD Player was put in and we got it back and it still did not work. They order another one and on 2-26-02 it was rec’d and the car was taken back and the CD Player was put in and worked fine as when we picked it up on 2-27-02.. The car was find for a few days and it started to clicking and making noise and then stopped, well on 3-12-02 the car overheated again and making clicking noises and we called Dirk’s and let them know what was happening. We drove the car over there to them and they told us there was nothing wrong with the car it was just us.. Well the Tech was told to get in the car with me and I drove the car and it would not do nothing and all of once the car starting jerking and getting hot and the Engine Level was 3/4 and the tech looked at me and told me well maybe there is something wrong with the car. At that time I asked to have the car replaced and not serviced. The car was left with Dirk’s to be looked at and see what was wrong with it and to see if we could have the car replaced. The Tech edu’d to me there was no reason to replace the car when you have a warranty.. Warranties are there to back you up and have the car fixed right.. Well what happened?????????. Same issue no-one let us know and we were just running up upsetness to know what to do from here. Well the car was there in service forever it seems and we got a call on 3-15-02 about the car was ready it was a Sensor issue.. Well that is nothing.. From 3-15-02 to 4-29-02 the car actted up and we told the techs same issues, same issues and they told us they did not know what was wrong with the car. The car was taken back to Dirk’s on 5-11-02 per the Techs to see what they could find wrong with the car. Car was left again and we asked to have the car replaced we are tired of running back and forth on the same issue.. It seems the car was in the Shop more then we owned it.. How can you trust a Car. I would have trusted a 1976 Ford Pickup that maybe would have had 5 engines in it before I would trust this car. We got a call on 5-15-02 the car was ready and we went to get it and well we left and I would have to say we had the car less then 1hr and it started to jerk and get hot and started to smell like it was burning up . The car was taken back right then and there and let them know what was happening and they rode with me and it did the jerking and all the tech could say I am not sure what is causing that. Well this was getting old and we asked again for maybe like the 10 time it was time to have it replaced (The Car) and the tech edu’d to me they would have to see what the problem is before replaceing the car. We got another call back from Dirks on 5-17-02 letting us know the car was ready and they was nothing wrong with it.. Well the funny part it less then 2 days ago there was a Tech (Service Manager) that had rode in the car and seen what the car was doing as in the jerking at 40 miles per hour and at 65miles per hour and the 3/4 Engine Level issue.. So we went and got the car back and well let just stay it got worst from there on out.. We can not go anywhere with the car because we can not trust it.. It has come to the point we do not want the car fixed.. We want it replaced no questions asked.. I have all the Service Reports from Dirk’s to back us up on the issues that have been going on . In one of the Service Report is shows prove of record the techs did not know what was wrong with it.. It is on the service reports from the Service Tech Manager. Thanks for your time, Steve Irwin [email protected]# (605) 761-0268

APPARENTLY car lost its engine coolant, engine overheated dealer says there was 60% compression in cylinders and metal filings in cylinders; requires engine replacementno warning lights came on to indicate low coolant or engine overheating; heater started blowing hot then cold; called dealer to ask source of problem – said didn\’t know, bring it in; car broke down on way to dealer & had to be towed; when arrived dealer said there was no coolant at all & engine was ruined

Paint on hood is bubbled and down to the metal. Passenger side window will work sometimes and sometimes it won’t.

While driving the vehicle suddenly accelerated. when exiting the freeway the vehicle lurched forward and increased in speed. the owner put both feet on the brakes, yet the vehicle continued to go forward. the owner had to turn the engine off in order to come to a stop. *ak the transmission experienced shifting slippage, a slight leak was found in the bell housing area. the transmission was removed and the converter front hub seal was leaking. the seal was replaced along with the valve body pan. the alarm would sound when no one was near the vehicle and the vehicle could not be started unless the alarm was reset. *sc *jb

The car is leaking gas from the gas tank i found other people had the same problem with this car on the internet.

2002 ford taurus se customer was in a accident and the driver side air bag did not deploy**cc *jb the consumer stated wanted to the status of his complaint. *tr

2002 ford taurus customer has a concern about recall on coil spring from 99-01**cc *jb

2002 ford taurus customer wants info about springs breaking and puncturing tires**cc *jb

2002 ford taurus coils broke and punctured the tire and consumer would like reimbursement for repairs. *kb the year before the problem with the coils, the dealer replaced the front stabilizer limb and strut connection. the consumer was informed by the manufacturer that there was no recall on his make and year, therefore, there was no defect. *jb

With the front part of the car, impacted the front lateral part of the other car and the air bags did not deploy. the car was total loss. the driver and the passenger received bodily injuries.*ak

Struck another vehicle from the rear...11 o'clock pdof.. high speed...driverside pretensioner fired, but no airbag. passenger side air bag fired, but no passenger was in the vehicle.

Tl* the contact owns a 2002 ford taurus. when the brake pedal was depressed, the brake lights failed to illuminate intermittently. the vehicle was taken to an independent mechanic who diagnosed that the brake light switch was malfunctioning, but was not included in nhtsa campaign number: 04v106000 (exterior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 233,000.

Tl* the contact owns a 2002 ford taurus. when the brake pedal was depressed, the brake lights failed to illuminate intermittently. the vehicle was taken to an independent mechanic who diagnosed that the brake light switch was malfunctioning, but was not included in nhtsa campaign number: 04v106000 (exterior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 233,000.

Tl* the contact owns a 2002 ford taurus. after the vehicle was undergoing routine maintenance, the technician informed the contact that the rear coil springs were fractured and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 100,000.

Entering my neighborhood when gas pedal "broke". car accelerated to highest rpm and i had to counteract this by putting both feet on my brakes to keep my car from flying off and hitting something. extremely scary. car cannot be turned on without the engine revving to the highest possible speed. had i been on the interstate i may be dead. gas pedal is depressed all the way to floor. have not yet had it inspected by a shop.

Cooling system problem. have replaced water pump 4 times in this vehicle. there is definitely an issue with the cooling system. please issue recall. specific problem...car shuts down.

Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, a loud noise was heard and the front coil spring detached without warning, puncturing the front passenger side tire. the contact and her children were rescued by a family member who towed the vehicle to the contact's residence. the failure was not diagnosed. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was 79,365.

The driver's door handle will freeze up on particularly cold days, and the door will not stay shut once it has been opened. consequently, the door has to be tied shut, or it has to be held on to. it has been this way for about 3 years, even though we have attempted several "sure" fixes for the problem. once the weather warms up, the problem goes away... until the next cold snap. it is not cold out right now, so i can't document this with a photograph. incidentally, all of the outside door handles tend to stay in the "open" position once they have been lifted. we tend to get in the habit of pushing them down after we open it, but it seems unsafe to me.

Tl* the contact owns a 2002 ford taurus. while driving 10-20 mph, the vehicle accelerated independently. the contact was able to place the vehicle in neutral to slow it down. the contact inspected the vehicle and noticed that a plastic tab linked to the vehicle speed control cable fractured and seized in the open position. the vehicle was taken to the dealer to be diagnosed, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 87,667.

While accelerating onto an interstate(210frwy in la), the vehicle began accelerating on it's own up to 4000 rpm's. the car reached up to 80 mph without touching the pedal. i had to use the neutral setting on transmission to slow down and eventually exit the busy highway. after checking under the hood i noticed the cruise control cable out of it's plastic retainer and stuck along the broken plastic clip that holds it. this car belongs to my 78 yr old father inlaw and i am glad this happened to me and not him or the outcome could have been fatal. ford should have a recall on this design flaw in my opinion. at the very least they should have a simple fix like a metal cable retainer.

Tl* the contact owns a 2002 ford taurus. while driving various speeds, the vehicle accelerated on its own at twenty six percent throttle without warning. the contact stated that there was an investigation per nhtsa action number: pe12033. the contact also referenced nhtsa item number: 100526000, which expired on august 31, 2014. the vehicle was not diagnosed nor repaired. the manufacturer was unaware of the failure. the failure mileage was approximately 107,672.

Tl* the contact owns a 2002 ford taurus. while making a turn at 30 mph, a loud banging and grinding noise was heard from the rear driver side. the contact pulled the vehicle over to the side of the road, removed the rear driver side tire, and noticed that the coil spring was fractured. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was 150,500.

Tl* the contact owns a 2002 ford taurus. while the vehicle was being serviced for an oil change, the technician informed the contact that the rear spring was fractured. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,654.

Seat belt will not buckle on front passenger side i think something wrong with the latch inside because the male will not fit inside the buckle.

While driving my 2002 ford taurus, it started to stall and and not pick up speed while i was driving it. it started shaking and cut off several times. i was able to start it back up twice then it stopped in front of my job. it had to be towed to the auto repair shop. they stated the computer went out in the car. i don't understand what that means. is there anything i can do about that. can ford give me any answers. never heard of this before.

Tl* the contact owns a 2002 ford taurus. the contact heard a loud thumping noise from the front driver side wheel well. the contact removed the front driver side wheel and noticed that the front driver side coil spring was ruptured and damaged the tire severely. when the contact called the manufacturer, he was informed that the vin was excluded from nhtsa campaign number: 04v332000 (suspension). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 99,000. updated 04/05/17*lj *cn

The bosch co. has not got back to me about its brake pad recall (recall notice 16e026) on pads pgd598. i called starting in october of last year and then two or three more times and still no response.

Tl* the contact owns a 2002 ford taurus. the contact stated that the brake light started to flash while driving however, there was no brake malfunction. the vehicle was taken to auburn automotive (500 s. opdyke rd, waterford, mi 48328, (248) 332-9300) to be diagnosed. the contact was informed that the undercarriage of the vehicle was extremely rusted and that the vehicle was unsafe to drive. the manufacturer was contacted and informed of the failure. the failure mileage was unknown.

Tl* the contact owns a 2002 ford taurus. while driving 5 mph approaching a stop sign, the suspension coil failed without warning and damaged the front passenger side tire. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 190,000.

Late september early october i received a letter from bosch about a recall on brake pads i had gotten from pepboys. i work for a school district in utah and we do most of the work our self. so i called them and they told me they would call back to tell me what i need to do for this recall. after 2 weeks and no call, i called them, they put me on hold and never got back. i called again a few days later and was transfered to a voice mail box that was full and not taking messages. this car is sitting here for a month and we are not able to use it because of this recall. the shims on the back of the pads comes off and cuts into the rotors. one side has done this and the other is just starting to cut into the rotor. what i would like to know is there anything i can do to get them to speed up with this.

Tl* the contact owns a 2002 ford taurus. while driving at low speeds, the vehicle accelerated independently. the contact lost control of the vehicle and crashed into a tree. the air bags failed to deploy. the contact sustained severe injuries to the head and left side of the body that required medical attention. a police report was filed. the vehicle was towed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving at 65 mph, the front and rear driver’s side coil springs fractured. the contact drove to the residence. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer were contact nor informed of the failure. the failure mileage was approximately 60,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle's windshield was loosening on the upper passenger side. the contact noticed that the windshield was coming out of the molding. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 129,000.

Takata recall: i bought a car from a man less than 5 months ago and i slowly started to notice some things. i started out with 3 windows working instead of four which i was not told. my driver side window doesn't even work and it stopped about a moth ago. a week before that my airbag light comes on, my brother was actuallly the one driving when that happened. also, i found out that i had the wrong battery in the car so i don't know what other damage that has done. please contact me for more information.

On 14 oct 2017, the subject vehicle had just been serviced. on the drive home, the throttle cable became stuck causing the car to not stop accelerating. the driver was able to exit the highway and stopped the car by crashing into a dumpster/fence at a service station.

Front passenger coil spring broke causing a blowout on the tire in motion on a city street

Driving at a speed of about 25 mph ,my car suddenly revved up and sped up without my pressing the gas. i nearly rear-ended a car in front of me. i pressed on my brake as hard as i could but it did not help much .i downshifted to 3rd gear but still not much help. finally it returned to normal speed. i was too scared and did not see how high the rpms went.

Tl* the contact owns a 2002 ford taurus. the contact stated that the check engine warning indicator illuminated. in addition, the door ajar warning indicator illuminated even when the doors were not open. the vehicle was taken to an independent mechanic, but the cause of the failures could not be determined. the vehicle was not repaired. the manufacturer and dealer were not notified of the failures. the failure mileage was 110,000. *dt *tr

My 2002 ford taurus suddenly would not shift out of park. my back driver side brake light won’t work. i look it up and saw a recall but when i called the dealership they said there wasn’t a recall on my car. please help

The car has experienced 2 failures of the right front strut spring resulting in destruction of the tire. first at 75,000 miles second at 100000 mi. both tires flattened at between 30 & 50 mph

Coil spring in driver's side front strut failed suddenly when vehicle was being driven on residential street in sister bay, wi. there was a loud bang when spring fractured and suspension collapsed. failure of coil spring occurred at about 10:15 am on thursday june 29, 2017. after vehicle was safely parked in a bank parking lot the owner then jacked up front end and removed wheel/tire. owner noticed how energy released when coil spring fractured drove spring violently downward to front wheel knuckle assembly. fortunately when spring was driven downward it did not puncture tire. the next day vehicle was loaded on a transporter and taken to jim olson express in sturgeon bay, wi, for repair. subsequent repairs included replacement of both front struts and alignment check/adjustment. total cost of repair including charge of usd 165 by transporter company was usd 1,010. at time of coil spring failure the vehicle had 134,128 miles on the odometer. visual inspection by owner of broken piece of coil spring did not reveal any surface corrosion. owner speculates coil spring fracture may have been due to 15 years of stress loads on the spring or perhaps there was a defect in metal of coil spring.

Tl* the contact owns a 2002 ford taurus. while attempting to stop the vehicle, the brake pedal extended to the floorboard, but the vehicle would not immediately slow down or stop. the vehicle was taken to an independent mechanic who diagnosed that the braking system was faulty. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 115,000.

Tl* the contact owns a 2002 ford taurus. while depressing the accelerator pedal, the vehicle failed to operate. in addition, the contact noticed that the front passenger side tire was flat and the spring was fractured. the vehicle was towed to a dealer where it was diagnosed that the front spring needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. updated 06/14/16*lj the consumer stated the vehicle would not go forward, because the front spring was broke and damage a new tire.

All springs on the car cracked. the front springs went first around 80000 miles. the rears shortly after. the car was not drive able after the front spring broke. while backing up, i heard a bang followed by a ratcheting sound. then noticed the right front of the car was dropped way down. for the rear springs, we heard the broken spring part hit the highway while we were driving. then later noticed the rear of the car sagging badly.

Lower body has sever rust. rocker panels are completely rotted off despite taking care to wash the cars under body in the winter. floors are soft. upper body has no rust issues. lower body i have had to treat with rust preventative every year for the past 8 years. i believe the car will be too rusted to drive in the next 6 to 8 months.

I the owner of a 2002 ford taurus,the tran is crap,second time replacement,what r u going to do about a recall.will not move at all.trans gone!!!!!!!!!!!!!!

Driving down the interstate coil spring on front drivers side fractured. coil spring punctured tire and the tire immediately deflated resulting in loss of control of vehicle.

Water leaks into front passenger firewall/floorboard area which causes fan blower motor, heater coil and all related electrical connectors/components attached. happens all the time static or in motion.

The key turns over but the car won't start.

Tl* the contact owns a 2002 ford taurus. whether the vehicle was on or off, the brake lamps illuminated continuously. the failure recurred. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was not included in nhtsa campaign number: 14v755000 (exterior lighting). the approximate failure mileage was 182,606 updated 02/05/16*lj

The car is leaking gas from the gas tank i found other people had the same problem with this car on the internet.

Tl* the contact owns a 2002 ford taurus. while driving at any speed, the rear brake light remained on continuously. the contact turned off the ignition and unplugged the battery so that it would not be drained. the vehicle was not diagnosed or repaired. the approximate failure mileage was 171,000.

My 2002 ford taurus has a broken rear coil spring. i've been told by several mechanics that this is a safety issue because if the spring pops off it could shred my tire while i'm driving. the ford taurus 1999-2001 has been recalled for this same issue, but the 2002 has not been. i have noticed several complaints online from other 2002 taurus owners, that have also had the rear coil spring break on their '02 taurus, and many of them experienced potentially dangerous situations when theirs broke. luckily my mechanic told me about this issue so that i didn't have to experience what so many other people had by having my wheel shredded or ripped off while driving. this is a safety issue and there's no reason the '02 shouldn't be recalled along with the earlier models that have the same problem.

Driving out of town the vehicle showed no signs of any problems including no dashboard lights or warnings displaying any need of maintanance. while turning onto another street at a low rate of speed then pressing accelerator to go, the drivetrain suddenly stopped pulling and the car stopped . the engine was still running at idle speed but the rpms were fluctuating up and down then stabilized at about 1,200 rpms. there were no sighns of any fluid leaks or pinched lines. just a sudden stop, leaving me and my family stranded in the middle of nowhere. the expenses of hiring a wrecker to tow the vehicle to the nearest shop, and the actual repair expense was well over our family budget and has caused us a great deal of unnecessary hardships in our daily lives.

Tl* the contact owns a 2002 ford taurus. the contact stated that the gear shift hesitated to switch into the reverse position. as a result, the vehicle failed to respond intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be flushed and the transmission filter needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 190,000. ma 10/25/15 *cn

I noticed the rear of the car was low. found the problem to be two broken springs at the rear. i found there was a recall up until 2001 but not for 2002. i feel this is wrong since the company is still using the same springs that were under recall. this problem still exists with the same potential outcomes. i was fortunate.

Traveling on darkened road with automatic headlamps engaged at night. headlights suddenly cut off, and had to change selector switch to manual head lights. this has happened several times.. i had the light sensor replaced but no change. after doing some research, the cause is most likely the automatic headlamp relay, which is not replaceable, as it is buried behind the fuse box, and excessive cost (>$300) to replace. i feel ford should issue a recall, because it appears this is a common problem with ford vehicles. apparently the relay used to energize the headlights in "automatic " mode is not able to handle the current, and i suspect, burns out and becomes unable to maintain the electrical circuit. the automatic headlight feature, (when it works) is a great safety advancement, as many drivers fail to turn on headlights at dusk, therefore the automatic on feature greatly improves visibility of oncoming vehicles at dusk and early evening. since it is not predicable when the lights will fail, many people will continue to use the automatic on/off feature, preferring to switch to manual on/of only when automatic fails. but this could be any time at free way speeds, and is therefore a hazardous condition that the manufacturer should be responsible for rectifying, as it momentarily distracts the driver. thank you for listening! [xxx] systems and safety engineer progress rail services, albertville, alabama a division of caterpillar information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle would lose power without warning. the vehicle was taken to the dealer. the technician stated that the spline and torque converter needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 152,000.

Tl* the contact owns a 2002 ford taurus. while in the reverse position, an abnormal noise emitted from the front driver side. the vehicle was taken to an independent mechanic who diagnosed that the front coil spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving at 55 mph, the vehicle accelerated without warning and caused the vehicle to have trouble slowing down. the failure only recurred once. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.

I purchased this car new in 2002 after previously owning several ford vehicles. on july 20, 2012, i attended a family funeral a little over two hours away from my home. while returning home via i-75 in middle georgia, the transmission completely failed. while traveling at 70 mph, the engine suddenly increased to over 6000 rpm. i immediately let off the gas and looked in the rear view to see white smoke boiling from the rear of the car. after safely getting the car off the interstate, i raised the hood to see transmission fluid all over the left side of the engine. it's simply a miracle the car did not catch fire. i waited for two hours in 100 degree heat before a tow truck arrived. after being towed to the nearest dealership, the service manager told me and i quote, "we see a lot of taurus transmission problems like this at around 120,000 miles." if this is so, why can't ford do something about this problem? i realize the car has some age on it, but the transmission should last much longer than this. since day one, i have "babied" this car and have never once abused it in any way. i have never driven it recklessly and have always serviced it on regular intervals. this car has been in my shop for over 3 years because we can't afford to get it repaired. i wish ford would man up and do the right thing to fix this problem for me and many others. however, i certainly won't hold my breath. "have you driven a ford lately?" i haven't. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the entire brake lighting system was inoperable. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.

Ford is aware that they have a fit problem with the cowl and air cabin filter areas of these cars that cause water to leak onto the floor of the passenger side. this causes carpets to get moldy/smelly. the leak sometimes allows water to short/ruin the blower motor. i believe recall number 03v087000 is related to this issue. i have brought this problem to the attention of my local ford dealer and they won't do anything to fix it unless i pay them $400 or so. *tr

Tl* the contact owns a 2002 ford taurus. while driving 15 mph, the contact crashed into the rear of another vehicle. the driver side air bags failed to deploy. a police report was not filed and there were no injuries reported. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 79,000.

I am being told this third party as i was unable to see the accident scene and have not seen a police report. my 19-yr old daughter was exiting a main road slowing to a stop. she was doing approximately 2-3 mph when she was struck from behind by another vehicle traveling at a high rate of speed. the impact knocked her vehicle into the vehicle in front of her knocking that vehicle into the vehicle in front of it. my daughter's airbags did not deploy. she received whiplash from the incident as she was forced backward and frontward. she also hit her head on the steering wheel. her significant other hit his knee on the passenger side dash. both were wearing their seatbelts at the time. her vehicle (titled in my name and purchased by me) sustained major disabling damage resulting in a total loss. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that fuel fumes were present in an around the vehicle. after inspecting the vehicle, the contact noticed that there was a fuel leak. the dealer stated that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 179,000.

Was stopped at a stop light and went to accelerate and the car started to accelerate by itself up to 4000 rpm's and i was unable to get it to stop. had to keep two feet on the brakes until i could get it to a stopping place. when i had to stop i would have to put the car in neutral an the engine was still revving up and the brakes started to smoke. had the car towed to a mechanic and he said it was the cruise control cable that had came loose. it was a very scary situation and thankfully no one was hurt and i managed to get the car to a place where i could stop and turn it off. the brakes were smoking and the rear brakes are totally burnt up. i am just glad that my wife or daughter were not driving when this occurred because i don't think they would have know what to do in that type of situation and there could have been a much worse outcome. we have been the sole owners of this vehicle. *tr

While pulling out of the garage, the left front spring coil broke and punctured my tire. there was a recall of 1998-2001 tauruses because of that defective part. though old, the car has few miles on it and rarely driven in the winter. the spring coil looked almost new...no rust. obviously 2002's should have been included in the recall. what would have happened if i'd been driving down the highway at 70 mph? the local ford dealer replaced both spring coils and tire at cost but ford should have stood behind this repair. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that fuel fumes were present in and around the vehicle. the contact noticed a fuel leak underneath the vehicle and that the fuel pump had fractured in half. the vehicle was taken to an independent mechanic who stated that the fuel pump, filter, and fuel tank needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 178,000.

Tl* the contact owns a 2002 ford taurus. during wet weather conditions, water leaked into the vehicle through the windshield. the vehicle was taken to a independent mechanic where the technician stated that the windshield needed to be replaced. the vehicle was not repaired and the manufacturer was made aware of the failure. the failure mileage was 171,000.

See odi 10222968 for details. this is a follow-up request for investigation. summary: driver's side front suspension spring catastrophically failed when backing out of driveway. this had the same conditions as described in recall 04s17 on 1999 to 2001 taurus. after repair at my own cost, i sold the car. i would like to add to the previous complaint that the vehicle was somewhat unique in that it was a former gsa vehicle. i had brought it at a gsa auction. this is unique since the gsa vehicles are brought under a large contract and may be manufactured slightly differently from the other vehicles thus may not have been included in the investigations.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving at approximately 55 mph, the rear driver's side coil springs fractured causing the rear driver's side tire to blow out. the contact pulled to the shoulder of the road and the tire was replaced with a spare tire. the vehicle was taken to a dealer where the coil spring was replaced. the failure recurred on two occasions. the manufacturer was not notified of the failure. the failure mileage was 90,000.

Tl* the contact owns a 2002 ford taurus. after the contact filled up the vehicle with fuel, he noticed a strong fuel odor. it was discovered that fuel was leaking from the fuel tank. the fuel tank was rusted and corroded and nearly fractured. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 108,000.

Tl* the contact owns a 2002 ford taurus. while driving 50 mph, the transmission failed without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 99,700. updated 9/12/14*cn

Mechanic identified fuel tank failure and recommended tank replacement. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver side leaf spring became fractured. the front driver side tire blew and no warning lights illuminated. the vehicle was towed. the manufacturer was contacted. the vehicle was taken to an independent mechanic. the technician diagnose that the front left spring needed to be replaced. the vehicle was not repaired. the failure and current mileage was 91,000. updated 8/27/14*cn

Tl* the contact owns a 2002 ford taurus. the contact stated while driving approximately 10 mph the vehicle suddenly experienced rapid acceleration after the accelerator pedal was slightly pressed. the contact indicated that after removing his foot off the accelerator pedal the vehicle continued to accelerate to speeds over 40 mph. the vehicle was taken to an independent mechanic who was unable diagnose the failure. the manufacturer was not notified of the failure. the failure mileage was 116,000.

My son was driving my 2002 ford taurus on 4-15-2014 at approximately 12:00 a.m. he had the cruise control set to 35 mph. while driving, the cruise control began to accelerate. he tried to disengage the cruise control by hitting the brake. the cruise control would not disengage and the car kept accelerating reaching the speed of about 70mph. as a turn approached he could no longer control the vehicle. he hit a curb and a stop sign before the car came to a stop on the roadway. this was not the first instance with that vehicle and cruise control malfunctions, though this was the only time that the cruise control caused an accident. the vehicle had to be towed from the scene. the vehicle sustained $6005.00 of damage and is a total loss. which does not include the cost of fixing the cruise control and acceleration issues. *tr

While driving my front passenger side dropped & my tire exploded. it was discovered that the coil spring failed which torn the inside of my tire almost completely off. i know this has happened to other ford taurus however was told by ford my vin number was not included in the recall so they would not be checking into the issue. this happened without warning & had i been going faster, been in heavy traffic or on bad road conditions this would have been worse. i'm not asking for them to pay for it. just include more vehicles in the recall to prevent fatalities. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the blower relay switch continuously failed in the vehicle. the vehicle was not taken to a dealer or mechanic; however, the contact made repairs to the vehicle. the manufacturer was not notified. the failure mileage was 70,000.

I have a 2002 ford taurus ses and have been having a problem with the car all of a sudden accelerating. i am unable to stop it even standing on the brake. i have to turn the key off in order to stop the car. i am afraid i am going to get into an accident. is there a recall on this problem? i brought my car into west herr ford in amherst ny in august 2013 for a recall install clip. i took the car back to them a few weeks later and told them about this acceleration problem. they took the car for a test drive, of course it didn't happen then. but now it is happening more frequently and i don't want to just take it into a ford dealer and be charged $100.00 for a diagnosis. i contacted ford and they told me to take it back to west herr ford, but i now live in arizona and it is impossible for me to take the car back to nys. *js

Tl* the contact owns a 2002 ford taurus. the contact stated that while reversing, he heard a loud banging noise coming from the front passenger's side. the contact mentioned that after inspecting the vehicle, he noticed that the coil spring fractured. the vehicle was taken to dealer. the technician stated that both coil springs needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure and current mileage was 97,000. updated 10/02/14*lj 3/10/2015 *js

Driving about 50 mph. heard noise. spring coil drivers front snapped. hit no bumps, smooth road. reading about ford's issue with this. they should step up. *tr

The driver side front coil spring broke, puncturing the tire. not a cheap fix. *tr

Coming up to a yield on red right turn only lane at a stop light with a car in front of me, the car suddenly started to accelerate. i narrowly avoided hitting the car in front of me by slamming on my brake. the car was still traveling at about 5-10mph with the pedal brake fully engaged. i navigated to a safe location, put the car in neutral, and turned the ignition off, then put the car in park. i popped the engine hood and saw that the gray clip, holding in cruise control cable assembly, broke at a thin point in the plastic. this allowed the cable assembly to fall out and pull the throttle. i seated it back into the broken clip with electrical tape to get it to a place i could work on it. i plan on replacing the clip or the entire assembly; whatever is easier. *tr

The driver side front coil spring broke, it simply snapped in half. it doesn't appear that it did any tire damage though i will recheck it after speaking to my mechanic who also told me that this is a common problem with ford and he stated "the springs that ford uses are junk".

Tl* the contact owns a 2002 ford taurus. the contact stated that while exiting a residential driveway at approximately 15 mph, another vehicle crashed into the front end of the contact’s vehicle. the air bags failed to deploy. the driver sustained injuries to the head and a police report was filed. the vehicle was neither inspected nor diagnosed to determine the cause of the air bag failure. the manufacturer was not notified of the failure. the approximate failure mileage was 127000.

When i put the car into reverse i heard a pop and then my tire went flat after looking at the tire i seen that the suspension coil was lodged in my drivers side front tire. the coil wasn't even rusted. i looked up to see if anyone else had this problem and there were tons of taurus that this has happened to. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle failed to start. the vehicle was taken to a private mechanic where it was found that the fuel pump wires had melted. the contact also mentioned that the instrument panel wires were also melted. the vehicle was repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 130,000. the vin was unavailable.

Tl* the contact owns a 2002 ford taurus. the contact shifted into reverse and the front driver's side coil spring failed, causing the tire to blow. the contact did not take the vehicle to a mechanic or dealer. the contact called the manufacturer and filed a complaint. the contact did not have any repairs done performed on the vehicle. the failure mileage was 122,000.

The cruise control cable broke at the throttle body bracket causing the engine to rev up to and stay at 4000 rpm. i had to put the car in neutral and shut it off. *tr

Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 45 mph when the front passenger side tire suddenly blew, causing the contact to lose control of the vehicle. the vehicle was diagnosed by an independent mechanic and the contact was informed that the front passenger side coil spring had ruptured and punctured the front passenger’s side tire. the manufacturer was notified and the contact was informed that the vehicle was not included in nhtsa campaign id number: 04v332000 (suspension) and no solution was offered. the failure mileage was 156,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that he received notification of nhtsa campaign number: 03v087000 (visibility) however, his vin was not included in the recall campaign. the contact also mentioned that he had been experiencing the same problem that was listed on the recall, in which the blower motor was retaining water and caused the motor to fail. the vehicle was not diagnosed or repaired. the failure mileage was 60,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that water penetrated the vehicle and caused the climate controls to fail. the vehicle was not repaired or diagnosed. the manufacturer was contacted about the failure. the failure mileage was unavailable.

My wife was entering the freeway when the vehicle started accelerating on its own. despite hitting the brakes, it still was going 70!! it took 2 miles to get the accelerator from sticking. this is a known issue but ford is still not committing to cover it for us yet! *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that water penetrated the vehicle and caused the climate controls to fail. the vehicle was not repaired or diagnosed. the manufacturer was contacted about the failure. the failure mileage was unavailable.

Car intermittently loses power to power windows and dash board lights. sometimes it takes about 30 minutes to come back or not at all, until next start. try to restart same outcome, at least it drives. problem is if your windows are down can't raised them. live in california fortunately very little rain. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the brake warning lamp illuminated. the vehicle was taken to the dealer where the technician diagnosed that the brake fluid reservoir and brake fluid needed to be replaced. the service was performed. however, the remedy failed to repair the failure. the vehicle was taken back to the dealer twice and the technician replaced the gem module and circuit board. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 113,000 and the current mileage was 114,000. updated 12/3/13*cn

1st major incident- on september 12th -traveling at approx 50 mph and when i tried to brake the car would not slow down but stayed or even accelerated its speed.i eventually was able to get control of the car and continued to my destination. my wife called the sandy springs ford dealership and we made an appointment to drop off the car the next evening for service on wednesday, august 14th. the ford rep took down all of my information but never mentioned the recall or the repercussions of driving this car after this reported incident. 2nd incident- on september 13th - traveling approx 50 mph and then all of a sudden i lost complete control of the car and for a few seconds i thought i would not only kill myself but other innocent people on the freeway. i managed to pull the car into an apartment complex parking lot. i called aaa and they delivered the car to the sandy springs ford dealership. my wife called the customer service the next day - spoke with karen. why were we not told about the recall (did research on the internet)? her response: they just found out about it that very same day. we just returned from vacation and our neighbor just delivered our mail, well there was a letter from ford about the recall. then, on friday september 16th we received an automated call from sandy springs ford about the recall. does ford have any idea in the act of negligence they have created? there could have been fatalities. our car is still at the ford dealership - it is stalling out and the brakes were not the same (charged us to fix them). ford said the speed control cable was completely broken off and they were required to report it and mail you the part. was this done? for the life of me, i can not fathom that a car manufacturer would not have alerted their dealers about this recall. i should have been alerted and warned on monday evening and told do not drive the car.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 10 mph, smoke emerged from the front passenger side tire as the contact noticed the coil spring was fractured. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 91,000.

Many 2002-2006 taurus vehicles are having this problem. broken plastic housing for cruise control cable where it joins throttle body. cruise control cable hangs up in crack of broken housing. vehicle accelerates with foot off accelerator to 60 mph or more. excessive braking to prevent running over something. brakes fade and braking becomes more difficult. my wife avoided a wreck but she was extremely lucky. even at this age of the car, there needs to be a warning sent out to all owners or better yet, a recall if the vehicle still qualifies for one. my repair wasn't extremely expensive - only about $80. but the danger is the concern. my wife is a lucky lady. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 55 mph, an extremely loud noise emitted as the vehicle began to swerve. the vehicle was maneuvered to the side of the road where the contact noticed that the front driver's side coil spring had fractured due to corrosion. the vehicle was then towed to the contact's residence and was not repaired or diagnosed for the failure. the manufacturer was notified of the defect. the approximate failure mileage was 95,000. a section of the broken spring punctured the tire causing it to blow out. the two front tires were replaced at a cost of $300. two new front strut/spring assemblies were installed. parts $220 labor $175, broken stabilizer link $19.68. the right front strut was replaced as a precaution as the spring was rusty.

After openning the engine compartment hood to check fluid levels, the hood abruptly and unintentionally drops, subjecting the owner to serious bodily injuries. there's no latch to maintain the hood open and the devices to slow the hood movement do not properly operate. *tr

The vehicle has an over whelming gas smell, started outside the vehicle now inside. took the vehicle to two different mechanics neither can explain where the smell is coming from. smell is so powerful it makes you sick. *tr

I had the experience described exactly in your current investigation pe 12-033. throttle was stuck open which caused engine to remain between 3000-4000 rpms even while decelerating or stopped. physical inspection revealed fractured speed control cable collar. i would like to know if ford as agreed to recall vehicles or fix this problem. *tr

When attempting to slow and exit i-77n in charlotte, nc last sunday, the throttle remained open. i pulled off to the side of the road and shut the car off in gear. after calling for assistance, i noticed that the collar for the speed control was fractured and the cable was getting stuck on the broken collar. obviously this was causing the accelerator to remain open. we brought the car to the local ford dealer who replaced the cruise control cable. scary experience for sure. in summary, the repair price was $235 (not including recovery from the highway). *tr

Was coming off us 501 in conway sc and heard a load pop sound put brakes on and car keep on going it would not stop the brakes would not stop the car it keep racing up. had no were to go but the back end of a gmc truck. car was towed to conway ford. on 6/10/2013 talk to service and they said they tried to drive the car on the lot and it did it to them.. the diag. was cruise control broke plus the actuator asy. on this year cruise control cable and accelerator cable are connected to throttle body on the same linkage. when cruise cable broke it caused the throttle body linkage to not return to idle position. cruise control was not on when this happened. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving at low speeds and attempting a left turn, the vehicle surged forward without warning. the vehicle was taken to an independent mechanic however, the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 104,757. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the front driver's side coil spring fractured. the vehicle was towed to the dealer where the coil spring was replaced. the vin was not available. the failure and the current mileage was 109,833. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving in reverse approximately 5 mph, a loud noise emitted outside of the vehicle. the contact noticed that the front passenger's side tire was deflated and exhibited a puncture as a result of the fractured coil spring. the vehicle was not repaired. the contact stated that the failure was experienced several times. the manufacturer had not been notified of the problem. the approximate failure mileage was 100,000. updated 06/18/13*lj the consumer stated the coil springs in the front failed 3 times as well as 2 in the back. this failure punctured 3 tires causing them to go flat. updated 06/24/2013 *js

I looked up my car recalls and there where 3 and when i called ford they told me that this website is wrong and there is no recalls. even when everything that is wrong with my car is on the recalls. i just need to known what to do now. *tr

Tl* the contact owns a 2004 ford taurus. the contact stated that while changing the rear passenger tire, he noticed that the coil spring was fractured. the contact also mentioned that on another occasion the front driver's side tire became flat and he noticed that the coil spring was fractured. the vehicle was taken to a private mechanic where it was diagnosed that the coil spring needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the approximate failure mileage was 71,000 and the current mileage was 87,000. *tr...updated 05/08/13 *bf updated 06/11/2013 *js

Transmission will not shift into gear even though the shift lever feels as if it is shifting. when lever is in d or r, engine just revs. in n the car can be pushed. in p the vehicle cannot be pushed. *tr

Took car to tire shop for wheel alignment. shop called to us that right rear spring broke at top of coil near the rubber damper. no accident has ever occurred with this vehicle. told by shop both rear springs must be replaced for safety purposes. shop and local napa store confirmed that this problem is rampant on older ford taurus models. found online that 99-01 ford taurus has already been recalled for this issue, but not 2002 model. spoke with ford today and put them on notice about this problem. *tr

With a hard press on the gas pedal at 55mph..the gas pedal stuck in the fully pressed position after lifting my foot off the gas pedal...i then put the transmission in neutral and stomp the gas pedal a few times and then the gas pedal released from the fully pressed position. *tr

Car was not moving, waiting for a traffic light to turn left in a long line of cars when side airbags unexpectedly deployed followed by the the front driver-side air bag. luckily i was not injured, though disoriented, deaf and blind for a minute or so from the explosions and smoke in the car the yellow air bag sensor warning light was turning on and off for a year so i am guilty of poor maintenance , but talking to my friends i found out that it is not that uncommon and i think that something needs to be done since next time this explosion can happen to somebody else while driving on a highway. *tr

Left front coil spring snapped in two places - approx 3/4 of a coil at the top and approx 1/2 coil at the bottom. sliced tire all the way through the inside sidewall - almost all the way around. also damaged the top mount of the sway bar link. this is my daughter's car. had this occurred at speed on a two-lane highway i shudder to think of the result - the drag would have sent the car immediately into oncoming traffic! as possible background, we had a cold snap recently where the temp got down to single digits. my daughter's taurus was parked beside our garage. there was a sudden loud, metallic bang in the area of her car - sounded almost as if a rock had been thrown at it - but even louder. i went outside to investigate but i couldn't see anything obvious. next time my daughter attempted to drive the car she only got a few feet down the drive when she stopped to alert my wife of a 'horrible grinding noise'. my wife thought it was just rusty brakes due to non-use of the car while she was away at college. when my daughter put it back in gear and pulled out into the street the left front corner collapsed to the ground. i had the car repaired today but now i'm seeing evidence on the internet that these coil springs have been failing and continue to fail even beyond the 1999-2001 models previously recalled. i also have a 2004 sable and a 2007 taurus. how can i not be concerned about a possible spring defect on them as well?? regardless, how can ford be allowed to trivialize our lives with such a glaring risk which can only be mitigated by proactive recall? (it sure would help to know the resolution of prior recall - was it better metal or thicker coil spring?) anyway, please help! *tr

This incident is like the others previously filed. the left front coil spring broke and popped the tire. actually slicing inside the tire. the mechanic said he sees this problem alot. there should be a recall. i had to change both front springs for the safety of the vehicle. *tr

The vehicle was parked in garage when this incident happens. i heard a loud noise and noticed front driver side tire blew. after i removed the tire i realize the front driver side coil spring fractured and punctured the tire. as i think it is a safety concern i called ford informing this incident. the vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. the vehicle will be repaired in two days. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 40 mph, the passenger side coil spring fractured and destroyed the front passenger side tire. the contact stated that he ordered a spring and a strut and would personally repair the vehicle. the manufacturer was notified and stated there was no recall and offered no other assistance. the vehicle had not been repaired. the failure and current mileage was 75,000.

I have had to replace all the coil springs on my 2002 ford taurus. i was lucky not to be on the highway when the front one broke. i was more or less setting idle when it broke. the spring went through the tire. i have been told other people have had the same problem. ford motor company should have to do something about it. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic stated that the coil springs fractured and punctured the tire. the mechanic advised that the coil springs, struts and sway bars needed replacing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000.

Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford customer service representatives [xxx] said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while reversing, he heard a loud noise. upon inspection, it was found that the front passenger side coil spring had failed, puncturing the tire. the vehicle was not taken to the dealer. the manufacturer was contacted about the failure. the vehicle was not repaired. the failure and current mileages were 160,000.

First incident of throttle cable becoming stuck and causing acceleration took place while merging onto i-25 from university blvd in denver, co. accelerated to highway speed (60 mph), however, once the accelerator pedal was no longer depressed, the vehicle continued to accelerate up to approximately 70 mph. exited interstate at colorado blvd and had to apply heavy pressure to brake pedal as the vehicle continued to try to accelerate. rpm's were about 5,000 while stopped, and once brake pedal was released the vehicle once again accelerated without he accelerator being depressed. rpm's once again climbed when vehicle was put in park. upon turning the vehicle off and inspecting the engine, it was discovered the throttle cable housing was broken and the throttle cable had come loose. temporary repairs were made using a hose clamp, however, the acceleration has occurred numerous times (at least once every few months) since the first incident. the cable housing has degraded further, prompting fixes to be made to the throttle cable whenever an incident occurs. *tr

While driving with the cruise control off. normal acceleration up to highway speeds, upon releasing the gas pedal the throttle stuck open and the car would not decelerate without heavy braking. pulled off the road and shut off engine. discovered that the cruise control cable had pushed itself back out of a locking ferrule that is supposed to hold it in place with plastic tabs, and lodged sideways so the throttle was being held open. put the cable back in place and it appeared to be properly seated but the same thing happened twice more before i could get the vehicle home. the plastic tabs have become brittle and broken and no longer properly hold the cruise control cable ferrule tightly in its socket. i see now from internet research that i could have completely disconnected the cable to completely alleviate the problem. but in the dark & cold and being unfamiliar with the mechanics of this particular vehicle i didn't have that knowledge at the time. upon a bit of internet research i see this is a fairly common failure mode for this particular part on 2001-2006 ford taurus' and other fords that use a similar mechanical cruise control method. i can't believe that there has not been a recall on this issue... this is a major safety issue and could easily cause a crash and fatalities. it was a pretty unnerving experience and i'm familiar with cars and have been driving over 35 years... i'd hate to have this happen to an inexperienced driver. *tr

This is an apparent problem with many of the ford tauruses where the heater just stops working. each time it stops working it seems to cost over 2,000.00 to fix the issue. the actuator motor, the heater core, and the blower door all continue to be affected. even after repair it seems that it will only work for about 1 year before it needs to be fixed again. just outside of the warranty period. we have replaced the heater system 3 times and it just did it again. research on line shows that this is a significant issue with many of the ford products that use the heater set up like the taurus. it may also include the for f150 truck with a similar problem. *tr

While backing my car out of the driveway, i heard a loud pop, followed by a hissing sound in my front left tire (the drivers side). i thought i ran over a nail and immediately stopped to investigate. seeing just a flat tire i tried pulling back into the driveway to change the tire, however the car would not move. i investigated further and discovered the spring had broken and was impaled in my recently purchased new tire! i hate to think what would have happened if i was driving at highway speeds - i would have lost all control and probably would have had a very serious accident!!! i noted many complaints have been filed and there was a recall on the front springs on ford taursus' ending in 2001. i strongly urge the nhtsa to please extend that recall to include the newer ford taurus' that seem to still experience this extremely dangerous and potentially deadly defect. how many lives have to be lost or property damaged before ford is held responsible? *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 5 mph, the front driver's side tire had become flat. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was later to towed to an independent mechanic where they advised that the coil springs were fractured, puncturing the tire. the vehicle was repaired. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 126,000. updated 05/23/13*lj 05/31/2013 *js

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 10 mph, the vehicle suddendly accelerated up to 50 mph. the vehicle then crashed into a tree. the driver sustained two broken legs, twelve cracked ribs and the left shoulder was shattered. a police report was filed. the vehicle was completely destroyed and towed to a savage facility. the manufacturer was not notified of the unintended acceleration malfunction. the approximate failure mileage was 42,000. the vin was unavailable.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 2 mph and pulling into a parking spot the vehicle accelerated independently and crashed into the concrete parking chock. the vehicle continued rolling and crash into another parked vehicle. the failure recurred a second time while driving 10 mph up a steep incline. the contact shifted into the neutral position and merged to the side of the road. the vehicle was towed to an independent mechanic for diagnosis. the speed control cables were adjusted for a quick but not permanent fix. the dealer was notified but offered no assistance. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 77,000 and the current mileage was 78,000.

Left front spring broke and punctured the tire and a link. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 80 mph, the vehicle stalled without warning. the contact merged to the shoulder and attempted to restart the vehicle but to no avail. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic advised that the throttle and cruise control cables needed to be replaced. the vehicle was repaired. the approximate failure mileage was 199,000 and the current mileage was 202,000.

I was told that my taurus' rear coil springs were broken and could puncture my tire. after noticing that my car was very low in the rear, i took it in to get an estimate. to just fix the back it would be around $800, which is ridiculous for what my car is worth. it is 10 years old and has numerous other problems. after doing some research, i found that this is a common problem in ford cars, and a big problem in taurus'. so much that there was a recall on previous years, but not on the 2002. i have read numerous complaints from other 2002 taurus owners about the same problem, but no remedy from the company. if this is a common problem, why not fix it in all models it affects? i would rather not die in a car crash in order to get my point across to the company about this ongoing problem. regardless of the numerous electrical problems i have had prior, i still considered getting another ford when it was time to buy a new car. however, with this fiasco, i am now absolutely certain i will never buy another ford again, and never positively comment on ford cars. *tr

At 6:30 a.m. on 4/4/2012 i was driving home from work when i fell asleep ,crossed the center line, hit a semi head on & my driver side airbag didn't deploy. the 2002 ford taurus was a vehicle i purchased new. the passenger side with no one in that seat did deploy. *tr

Tl* the contact owns a 2002 ford taurus. while parked, the contact was unable to shift the vehicle out of park. the vehicle was not taken to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 04v106000 exterior lighting:brake lights:switch) that could have been related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall . the vehicle was not repaired. the approximate failure mileage was 130,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that while traveling 35 mph, the vehicle accelerated unexpectedly. the brakes were depressed but the vehicle failed to stop and crashed into a concrete parking marker. there were no injuries and the police were not contacted. the vehicle was towed to a local repair shop. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 98,000 and the current mileage was 100,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 35 mph, the vehicle began to accelerate independently. the contact attempted applied extreme pressure to the brakes but the vehicle did not stop until crashing into a concrete parking bar. the vehicle was taken to an independent mechanic for diagnosis where the brake pads were replaced and the rotors were resurfaced. the vehicle was repaired. the failure and current mileages were 101,000.....updated 10/11/12 *bf updated 10/17/2012 *js

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 10 mph making a left turn another vehicle crashed the front end of the vehicle and the front drivers side air bag failed to deploy. a police report was filed. the vehicle was towed to the contacts home. the vehicle was not repaired. the approximate failure mileage was 83,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that while stopped at a traffic light with the brake pedal depressed the engine began to rev up. the contact heard a growling and rumbling noise coming from the engine. as a result, the contact shifted the vehicle in park and turned the engine off. after restarting the vehicle the failure did not recurred. the failure occurred four different times intermittently. the vehicle was not taken to the dealer. there was a recall under nhtsa campaign id number: 02v266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. the manufacturer was contacted prior to the failure and stated the vehicle was not included in any recall. the vehicle was not repaired. the approximate failure mileage was 12,500.

Beginning shortly after my car was out of its 3,000 mile used car warranty, when car was parked and locked the horn began to go off anytime anywhere - up to 5-6 times a day. why is this a safety concern? because the only way to avoid waking ourselves and neighbors up at night or having car alarm go off multiple times during day at work was to have a ford tech disconnect the horn! i did so after the problem continued for many months - and now, with horn off, it still continues (lights blink and flash), just noiselessly. incredible! only workaround besides disconnecting horn was to leave the car unlocked - not an option. *tr

The seal leaks on the fuel tank. *tr

Similar to the recent ford escape recall, the cruise control malfunctioned at highway speeds resulting in the vehicle being stuck in full throttle. the only effective way to safely slow the vehicle was to combine the standard brakes, emergency brake, and switching off the ignition. *tr

I pushed the accelerator into passing gear to go around a vehicle in the passing zone on a hill. when i released the accelerator the car continued to accelerate and on topping the hill we were traveling over 70 mph. i tapped the accelerator but acceleration continued. coming down the hill i shifted into neutral and the engine accelerated to over 6000 rpm. i stopped on level ground and shut the engine off. on restart, the engine immediately revved to over 6000 rpm and a transaxle warning icon appeared. by alternately shifting in and out of gear i jerked to an auto body shop. the mechanics knew the problem immediately; broken plastic tabs had allowed the cruise control cable sheath to slip out of the throttle connector. the cable sheath was jammed against the edge of the connector, holding the throttle open. when the sheath was reinserted into the connector, rpm returned to normal. the mechanics wired the cable to the connector so we could continue our trip. function is normal 3k miles later. the dealer indicated no recalls or tsb's related to the problem and wants $34. for a new cable. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 5 mph, the vehicle suddenly accelerated on its own. the accelerator pedal also depressed to the floorboard. the contact depressed the brake pedal but the vehicle would not stop. the vehicle crashed into a communication box, went air bourne, and came to a stop after landing. the vehicle was towed to the dealer for a diagnostic test. the technician was unable to diagnose the failure. there was a recall under nhtsa campaign id number: 02v266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was repaired. the approximate failure mileage was 105,000. updated 9/10/12 *cn

Car was running good i parked the car when i came back the transmission did not engage in reverse or drive. *tr

I have a 2002 taurus where the passenger side floor was getting sopping wet when the a/c was used. i determined the problem was back-flow through the high density foam seal that surrounds the drain spout. the drain spout goes through a hole in the firewall, and black high density foam seals between the hole and the evaporator drain spout. because the drain spout is more or less horizontal, instead of dripping off the end of the spout, the water was flowing back along the bottom of the spout toward the firewall, then wicking through the black foam back into the passenger compartment, resulting in a soaked passenger side floor. ford offered to remove my dash to find the problem for a cost of $800 in labor alone. this seems to me like a defect since there are thousands online having the same issue. i fell that ford need to fix this defect for free.i do have a bumper to bumper coverage that does not cover this can of repair. i am unable to use the ac or vent without have water under the passenger side rug which gets so wet that it takes weeks to dry out. i just discovered that my wife's 2005 taurus is having the same problem as my 2002. regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I noticed the rear of the car sitting low. upon inspection it was found both rear springs were fractured, and fracture was very near tire. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the cup holder in the center of the vehicle was too shallow to hold the cup. the contact stated whenever she stopped or attempted a turn, the cup would fall out and roll under the brake or accelerator pedal. the manufacturer was notified who offered no assistance. the failure mileage was 145,000. updated 08-16-12 *bf

While driving the throttle stuck in place and would not decelerate. upon investigation the clip that holds the cruise control cable was broken, allowing the cable to slip out of place and jam the throttle cable in an accelerated position. *tr

Since i bought my ford in july 2003 i've been complaining about my windshield being defective, the windshield itself has little chips in it (a manufacturer defect in the glass) and i've always complained to my ford dealer about highway noise. 9 years later the "noise" has gotten so bad that i'm afraid that if i hit a pot hole hard enough that my windshield will fall out! also the bottom right corner of my windshield has gotten so bad that i had to stuff tissues to reduce the rattling of my windshield. after doing extensive research on recalls for my car i've found one recall for the exact problem i've been having all these years. please tell me that i can still have my windshield replaced. it's coming to the point that i am afraid to drive my car. ford recall number 03c03, dated march 03, 2003 from nhtsa. these recall notices were sent out in march on 2003, i bought my car from ford in july 2003! . the website that i had found this information: http://www-odi.nhtsa.dot.gov/acms/cs/documentlist.xhtml?docid=03v087&doctype=rcl *js

I was driving down the road (garden state parkway) and all of sudden, my front right tire got completely flat at full speed. after towing truck came and changed the spare tire on. five minutes later, the front left tire went totally flat. the repair shop told me both front coils failed and needed to be replaced. *tr

Happened while the vehicle was parked in garage; heard a loud sound and suspected the coil spring suspension, since i knew about this problem from previous owner complaints from this website. left coil spring broke and tore a big gash on tire and went flat. called ford dealer in dearborn, mi and they told it was covered as a recall; towed my car out there and they changed their story and told this vin was not covered and 2001 model year was. what a joke. promptly, i towed it out of there (did not want to give them anymore business) and got it replaced outside. cant believe ford does not want to acknowledge this problem even though it is a extremely dangerous situation especially while driving at high speeds and can happen to any of the coils. very bad quality steel used in coil spring and problem seems to be prevalent in salt-belt states. even the tow-truck driver was casual about it saying he is seeing it too often (especially with cars with high miles). ford has lost a possible future customer and switching over to a quality oem from now on. bye bye ford. *tr

Tl* the contact owns a 2002 ford taurus. while driving approximately 5 mph the contact heard a grinding noise followed by a loud bang. the contact stopped the vehicle and noticed the front driver's side tire was flat. the vehicle was towed to an independent mechanic. the mechanic stated the front drivers side coil spring fractured and had to be replaced. the rear drivers side coil spring had also fractured and was previously replaced during routine maintenance. the vehicle was repaired. the approximate failure mileage was 130,000. updated 06/05/12*lj the consumer stated that the left front coil spring broke and punctured the sidewall of the front tire. updated 06/06/2012*js

Tl* the contact owns a 2002 ford taurus. the contact was driving 25 mph when the vehicle accelerated to 35 mph without the contact depressing the accelerator pedal. the contact had to shift into neutral in order to stop the vehicle. the failure caused the contact to rive through a red light. in addition, there was an excessive increase in engine rpms when the failure occurred. the vehicle was not taken to the dealer for inspection or repairs. the vin was not available. the failure and the current mileages were 158,000.

Coming off an on ramp onto the interstate, the car continued to accelerate and the brake would not disengage the cruise control. it reached 85 mph before i shifted into neutral, coasted to the shoulder, and shut off the ignition. i started the car and the engine revved up again, so i shut it off and called for assistance. *tr

Started the engine this morning and the engine raced to over 4000 rpm, having never touched the accelerator pedal today. shut it down and started it again - same thing. never seen anything like this before on this car. i looked under the hood and a beige colored plastic guide for the cruise control cable had a chip out of the side of the guide entry point such that the cruise control cable and sheath were caught out of alignment in the slot of the chip in the guide. i pulled out, straightened and reset the cable, sheath and guide and, again started the engine. perfect idle. this is very dangerous if it were to happen while driving! i won't drive this car until i know it's resolved. do you need pictures? i don't see any recall for this here... *tr

The vehicle left the driveway and approximately 30 seconds later the front right front spring broke, coming out of its normal position, uncoiling, the sharp edge of the spring contacting the front right tire, ripping an approximate 24 inch tear in the tire causing instant tire deflation. the incident occurred at approximately 25 mph. *js

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 60 mph with the cruise control activated, the vehicle accelerated abnormally. the accelerator pedal had become stuck to the floorboard and the contact had to repeatedly pump the accelerator pedal. the vehicle accelerated to 90 mph as the contact continued to abruptly apply the brakes. the vehicle was then shifted into neutral to disengage the vehicle speed control. upon inspection, the contact discovered that the vehicle speed control actuator cable was fractured. he then taped the cables together and was able to drive to the dealer where he purchased a new cable and installed it himself. the manufacturer was notified of the failure and a claim was filed. the manufacturer offered no assistance. the failure mileage was 180,000 and the current mileage was 207,625.

Tl* the contact owns a 2002 ford taurus. the contact stated that the front rotors were wearing prematurely and were replaced ten times. the contact took the vehicle to a local mechanic and the mechanic advised that the weight of the vehicle was causing the rotors to wear prematurely. the failure mileage was 120,000. updated 05/24/12*lj

While attempting to make a sharp left turn onto a side street, the vehicle went into a deep embankment rather than turning. the front driver side tire was turned left and the front passenger side tire was straight when the vehicle came to a halt. the conclusion was a broken tie rod. the vehicle remained upright as it careened down the hill. the crash resulted in minor injuries to the driver. the vehicle was totaled. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while braking from 2 mph, the vehicle accelerated abnormally. the failure stopped within a few minutes after the contact applied the brakes. the vehicle was taken to an authorized dealer but the dealer was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 13,000 and the current mileage was 14,178. updated 06/06/12 *bf the consumer stated the brakes had no failure. updated 06/07/12*js

My taurus 2002, three days after i bought it used, exhibited behavior just like that described in pe12005 for 2005-2006 model years. i had to limp home, alternating between neutral and drive, because the engine was stuck at approx 3500 rpm. turning the engine off and on did not cure this. after about 20 harrowing minutes during rush hour driving through a not-so-great section of detroit, the problem went away. ford techs could find nothing; the problem has not recurred. however, based on pe12005, i will have the position of the cruise control cable checked in case that was (or could again be) the culprit. *js

I have a 2002 ford taurus sedan, and while driving about a month ago i pushed gas pedal to accelerate, the throttles became stuck causing the cars engine to speed up to 80 mph in a 30 mph speed zone. i had to apply as much pressure to the breaks as i could to control the car, and finally i was able to pull into a gas station, with the engine still racing, put the car into park and turn off the car. i was so afraid i just set in the car for about 10 minutes to collect my thoughts. i open the hood to see if anything had broken or came apart but could not find any unusual. i turn the car back on, the engine was still racing, i looked for the accelerator cable and found it. however, i notice that the small plastic o-ring on the cable used as a stop was caught on the corner of the air intake housing. i pulled back on the cable releasing it. when i let go of the cable it went back to its normal position, the engine stopped racing and slowed to a normal idle. i crept back home were the car set for two weeks before i had the nerves to drive it again. it happen again on 3/14/12 when i pushed the accelerator pedal to pass a truck on i-70w in columbus, oh.

Tl* the contact owns a 2002 ford taurus. while driving approximately 65 mph, the speed increased abnormally as the vehicle accelerated. the contact engaged the brake pedal repeatedly yet, the vehicle continued to accelerate. the speed rate eventually reduced which allowed the vehicle to be maneuvered to the side of the road. the gear was then shifted into neutral and the engine began to roar loudly with a drastic increase in engine rpms. the contact was able to come to a complete stop and then inspected the engine area where he detected that the cruise control cable was partially frayed and stuck to the accelerator linkage. the contact disconnected the cruise control to prevent the acceleration failure from recurring. the manufacturer was not notified of the problem. the approximate failure mileage was 80,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that while traveling 30 mph, the vehicle suddenly accelerated and the engine rpms were stuck at 4,000. the contact was able to stop the vehicle by turning the ignition off. the contact restarted the engine, and the failure continued. the contact took the vehicle to a mechanic and the mechanic disconnected the throttle cable from the cruise control module. the failure and current mileages were 125,000. updated 04/19/12*lj the consumer stated the cruise control was not activated at the time of the occurrence. the plastic sheath around the cable split and became hooked to the bracket, which forced the cruise throttle stay open. updated 04/30/12

Tl* the contact owns a 2002 ford taurus. while driving approximately 20 mph the contact heard a loud popping sound and noticed the drivers side tire was flat. the contact was unable to control the vehicle and it crashed into a curb. the contact replaced the flat tire with the spare tire. the vehicle was taken to a tire shop where the mechanic stated the front coil spring fractured and had to be replaced. there was a voluntary recall for the failure but the manufacturer stated the vin was not included. the vehicle was not repaired. the approximate failure mileage was 100,000. updated 5/11/12 *cn

Rpm races up and down intermittently at all speeds since 2008. at times, the rpm will race up to 4k (4000 rpm) until the vehicle is shut off. for the most part, rpm's jump from 900 rpm to 1500 rpm whether cold or hot even without applying the gas pedal. *tr

Was riding down the road at 45mph and went to slow the car down at a stop light and the throttle failed to disengage was able to bring the vehicle to a stop using brakes and shifted to neutral to turn the vehicle off. opened up the hood and found a sleeve was stuck to the housing body causing the throttle cable to not disengage properly. we reseated the sleeve and taped up the joint in order to get the vehicle home. we noticed an investigation about this problem and other incidents similar to ours so we thought we may need to report this as well. *tr

This vehicle was owned by my mom when this incident occurred. she was entering her garage when the vehicle began accelerating uncontrollably and went through her garage door and wall. she was not injured in the incident but her car and garage were. she took the vehicle to the local ford dealership where the car was purchased but they could not find anything wrong with the vehicle. she did not feel comfortable driving the vehicle until it was repaired. after some time the ford dealership finally decided to replace the computer (i believe). when she brought the car to the dealership she was told there were no recalls and no investigation into sticking accelerators. *tr

Tl* the contact owns a 2002 ford taurus. while parked, the contact noticed that the front driver's side tire had become flat. the contact inspected the vehicle and noticed that the front coil spring was fractured and had punctured the tire. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 136,000.

I had noticed that my accelerator would get stuck just lightly pushing on the pedal once the car warmed up it would not happen but it had happened all winter long. whenever you would start it up and start to drive the accelerator would get stuck full throttle and you would have to put it into neutral and shut the car off, open the hood and pull back on the cable that controls the throttle. i called ford and notified them of it in case of a possible recall and they said they have never heard of this problem and that it is just a common failure then prompted me to bring it in for service at a tune of $350.00. i of course did not because to me that is a manufacturer defect that should never have happened. i have owned many cars, mostly foreign and have never had any such problems. but this car is plagued with issues. faulty accelerators, faulty brakes and rotors warping frequently for no reason, sensors failing, oil pressure problems, oil smell inside the cabin at sitting idle, camshaft synchronizer failure. ford needs to be called on this because it is a major safety concern. i live on a disability income, cannot afford to buy a new car yet for the amount of repairs i've had to complete on this car i could have bought near new. please do something about the accelerator problems and possibly look into the other problems associated with this particular taurus. ford sold a shady product and is not supporting it and making the consumer pay for their manufacturing defects. *tr

My wife started to accelerate our ford taurus ses onto a highway but needed to slow down for a car in front of her that was turning. she could feel that i couldn't slow down. finally she shifted the car into neutral and turned the engine off so that she could bring the car to a halt. i came to look at the car and started it approximately 6 times and the engine would race to about 4500 rpm. then on about the 7th time, the car started fine and idled at the correct speed. have taken to the dealership where i work to diagnose the problem... *tr

This is my second complaint for a second related incident. after taking my car to the dealer to check my ford taurus for sudden acceleration 5 weeks earlier, the following occurred. my seventeen year old son called me from the parking lot of his high school clearly panicked that upon placing the car in gear, the gas pedal was sucked to the floor of his ford taurus and accelerated wildly out of control. this was the third time that this had occurred but this one was a near miss with a number of other vehicles. sure enough, the gas pedal was stuck to the floor and there was no way to free it up. we had the car towed to varsity ford in ann arbor, mi (invoice # [xxx]). the following language is taken from the service order; "customer states gas pedal stuck wide open, had to be towed in, check and advise. found throttle cable binding and holding the accelerator lever down. ordered the part and replaced the cable. note the old cable had water in it and froze (this was the service guy's speculation), that's why it was intermittent. recommended not power washing the cable end (we had never power washed the car and we are the original owners)." i have retained the replaced parts for your or any other entity's inspection. total cost of this repair: $125.25; total cost of the previous evaluation 5 weeks earlier: $164.01; the cost of peace of mind that your car is not going to accelerate out of control: priceless. 1. how do i get my money back? 2. how do i know that they corrected the issue? the discussions i am reading are indicating a cruise control issue. varsity ford replaced an accelerator cable. *tr

Leaving the dealer--beach ford---throttle hung wide open and could not stop the car. went back to dealer and tech. said " cruise control cable came loose and hung throttle open" tech--glued together and i drive this way now. said he would put his wife in the car because it is safe now. *tr

My seventeen year old son had told me previously that the gas pedal had been sucked down to the floor and the car accelerated wildly. at first, i dismissed it as the floor mat getting tangled in the gas pedal. but then i experienced it myself and it was a wild and crazy experience to get the car under control without any advance notice that it was going to take off from a dead stop after putting the car in gear. i took the car to varsity ford in ann arbor, mi (invoice # [xxx]) and here is the service write up language; "customer states gas pedal will stick to the floor intermittently, check and advise. checked the eecv system and road test inspected the throttle and cable and found absolutely no problem that would cause this concern, however, recommended some pm tune-up work. replaced air filter as maintenance. this was the first incident. i will fill out another complaint form for the second incident. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Started vehicle, put foot on brake and put into drive. as soon as the vehicle began to move forward,there was a loud bang. the left front of the vehicle nosed down, and i stopped. inspection of vehicle showed broken left front spring. *tr

On approximately 01-27-12 we noticed vehicle was not riding smoothly. vehicle was brought to ford agency on 02-06-12 where vehicle was originally purchased on 10-11-02. we were informed that both rear coil springs had to be replaced at a cost of $550.72 which we agreed to. mileage on 02-06-12 was 35,373. this current report is preceded by our odi number 10260740 filed on 03-04-09 reporting failure of our front end coil springs replaced at a cost of $617.71. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that after getting into her vehicle and starting, she heard a loud noise. after inspecting the vehicle she noticed that the coil springs on the front driver's side were fractured and had punctured the tire. the vehicle was towed to a dealer where they advised her that the vehicle was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 65,000.

Had a front spring break a 83000 and a rear spring at 135567 both on driver side total cost of repairs was 900 $$$. *tr

Driver side coil spring broke and cut into tire deflating it. smoke from wheel-well backed up traffic - limped to a side street on flat tire. replaced coil spring and tire. really worried about serious accident should other spring break on highway at higher speed. i don't understand why this has not been a recall item especially since these are the same coil springs as on the '01 model for which there was a recall. *tr

Front left coil spring broke and tore up tire. *tr

Backing out of parking space heard noise and then the right front tire blew out. after removing the tire found that the coil spring had fractured and punctured the tire. *tr

Sudden and complete loss of transmission power - no secondary actions caused the problem, nor was there any indication of a problem. no leaks, no transmission slipping, no other indicators of a problem. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the front passenger side coil spring failed. while reversing, the contact heard a loud noise coming from the front end. the contact inspected the vehicle and noticed that the front passenger side coil spring fractured and pierced the tire. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and current mileages were 162,000. the vin information was not available.

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 106,000.

Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 5 mph when the front driver's side coil spring fractured. the vehicle was taken to an independent mechanic and was repaired. the failure recurred approximately one month later on the front passenger side coil spring. the vehicle was towed to an independent mechanic to be repaired. the manufacturer was not made aware of the failure. the failure mileage was 69,000. the vin was unavailable.

New years eve with my husband myself ,son and his fiances daughter in the car ,driving on interstate at 70mph ,heading to restaurant, rt front coil broke. thank god it didn't slice tire and cause a blow out and kill us or someone else. why has there been no recall on coils installed on ford taurus newer than 2001?? this is the second incident of coil failure on my car, a back one went a few years ago. *tr

Backing out of garage heard loud leak of air. thought flat tire. when about to change tire discovered coil broke and slashed tire. thank god didn't happen a couple weeks before when son borrowed car and was driving on highway out of state. of course no recall on these coils so had to pay out of pocket cor 2 new rear coil springs and labor to install. checked on internet and read hundreds of posts on this problem with the taurus. why not a recall on this year?? *tr

Tl* the contact owns a 2002 ford taurus. the contact stated the vehicle caught on fire while parked with the engine shut off. the fire department advised the contact that the fire originated at the rear tail light assembly. the vehicle was not taken to the dealer for repairs. the failure and the current mileage was 198,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that the driver front coil spring failed. the contact found that the coil spring had also punctured the front driver side tire. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure and the current mileage was 120,000.

Tl* the contact owns a 2002 ford taurus. the vehicle was taken to an independent mechanic for a routine oil change when the contact was made aware that the rear driver and passenger side springs were fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 117,000. updated 01/13/12*lj the consumer has since traded the vehicle. updated 01/18/12

Tl* the contact owns a 2002 ford taurus. while driving approximately 45 mph on an icy road, the vehicle skidded and rolled into a ditch. the air bags did not deploy. the contact struck her head, sustained neck and shoulder strains, bruises to her legs and a laceration to the arm. the vehicle was towed and deemed as being destroyed. the approximate failure mileage was 234,000.

Transmission failed on insterstate. no warning whatsoever. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 70 mph, the transmission failed without warning. the vehicle was towed to the contact's home but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 78,000.

2002 ford taurus almost got on fire on 11/2/11. there was gray smoke and horrible burning smell coming out of the front of ford car. called the police dept, they came and found a belt broke.... if it were not for the police persons that came to let me know what the problem is and what to do, along with the fact (and luck) i had that i was not driving on the street with speed, the entire vehicle could have caught on fire and produce even more damages for myself and anyone that could be around. ford, tk, and firestone has the details of.. all problems on this vehicle and what has been repaired. *tr ...update 01/20/12 *bf the serpentine belt broke. the consumer also stated the suspension system needed to be replaced. updated ivoq 03/07/12

My daughter had an accident in a 2002 ford taurus se where she impacted a concrete barrier head on and hard enough to total the vehicle which was owned and insured by me. the worse of the impact was on the drivers side front end. only the passenger airbag deployed with no one seated there, but her drivers side airbag did not deploy at all. this resulted in a concussion and facial lacerations and bruising when her face hit the steering wheel. the seat belt restraining system failed to act properly to protect her from this injury. i have contacted ford, but they don't care and they advised me that this is how it is designed to work. so it's acceptable to ford that their restraining system allows injuries? i hope that she does not suffer from brain trauma and i hope that the wound heals with minimal scaring. this is unbelievable. if there is a class action suit involved, i would like to participate. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that she heard a loud banging noise while driving 5 mph. upon exiting the vehicle, she noticed that the front driver side coil spring had fractured and pierced the tire. the vehicle was taken to an independent mechanic where three of the four coil springs were replaced. the fourth coil spring fractured approximately two years later. the manufacturer was not made aware of the failure. the failure mileage was 60,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that a clicking sound was heard from the air conditioner and the contact noticed that the passenger side floor mat was wet. the contact was did not confirm if the two failures were related. the vehicle was taken to a private mechanic but not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000 and the current mileage was 112,000.

Took my car in for an oil change and they showed me that my front passenger coil spring was broken. was told this is a very common issue and is a safety concern because many people have the spring go into their tires. *tt

My 2002 ford taurus stopped pulling when i was driving on the free way. the transmission failed and ford will not help with any of the repair costs. *tt

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was having new tires installed at an independent repair shop when he was informed that both rear coil springs were fractured. the vehicle was in the process of having the coil springs replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown.

On my vehicle, a 2002 ford taurus ses sedan with a dohc duratec engine, there are plastic components that secure the cruise control cable to the throttle body. over time these components wear out and break and become lodged in such a way as to hold the throttle open. this can have catastrophic and life threatening consequences. this happened to me this evening. if i had not quickly shifted the vehicle?s transmission into neutral i would have rammed the vehicle in front of me. fortunately i know enough about cars that i was able to fix the problem with electrical ties and make my vehicle safe to drive. ford motors has a duty to the public to immediately recall all vehicles with these plastic components and fix the problem. *tr

A fuel tank mounting strap failed on my 2002 ford taurus during normal driving in walton hills, oh. the strap was painted regular steel and badly corroded. this defect appears to be identical to the august 2011 recall of f150 and f250 trucks for potential fuel tank strap failure. the strap will have to be replaced asap and i will see if the old strap can be saved. *kb

I was pulling my wife's car out of the garage when the left front tire blew. i thought it was just a flat till i noticed that the front strut (spring) had broken. i could tell that this happened because of a manufacturing defect (the steel was not heat treated properly). i know this because i spent 40 years in the auto industry as a quality control manager. i took the car into my mechanic and had all four struts replaced at a cost of almost $800.00 this is a true safety defect because my wife travels to work on i-75 at 70 mph and drives 60 miles one way to work. if this happened on the highway, she surely would have flipped over! *tr

Gas smell back seat passenger side, no one can sit in back seat or they get over powered by gasoline smell, 2002 ford taurus i know of five other cars in my area (same year and make) with same exact issue. *kb

Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 30-35 mph when the vehicle abnormally accelerated and the engine rpms incresed to 4000 without warning. the contact applied the brakes and shifted into neutral, shut the engine off for a moment and was unable to restart the vehicle. the vehicle was towed to the contact's home and was not repaired. the vin was not available. the failure and current mileage was 78,000.

On 7/27/11 while driving my 2002 ford taurus which has approx 41000 miles i heard a loud bang from the front of the vehicle. after arriving at my home i discovered that the right hand front coil spring had broken. although i was able to safely drive the vehicle to my house this could have turned into a dangerous situation had the broken spring punctured the tire. *kb

Tl* the contact owns a 2002 ford taurus xl. the contact stated while driving 5 miles per hour making a turn the driver side front coil springs broke, and punctured the drivers side front tire. the vehicle was repaired by a private mechanic. the manufacturer was contacted. the failure mileage was 80,000, and the current mileage was 83,000. updated 10/03/11 *bf updated 2/21/12 *cn updated 3/27/12 *cn

On may 15, 2011 i was using my 2002 ford taurus to run errands . after driving for a short period of time i became aware of a strange odor, all of the gauges appeared normal, and there were no warning lights illuminated on the dashboard. however, i was concerned enough to get a second opinion. fortunately, the facility that normally services my vehicle is located less than 2 miles from my home. after visually inspecting the vehicle and checking all fluids the mechanic proceeded to test drive the vehicle, attempting to duplicate the smell. the car only traveled a short distance before the left rear tire blew out. further investigation, on a lift, revealed a broken left rear coil spring. the jagged end of the spring was protruding into the inner sidewall of the tire, having caused it to rapidly deflate. the mechanic then informed me that the smell i experienced was most likely the broken spring rubbing on the sidewall of the tire. to my astonishment i was also told that it was a fairly common event and there is the potential for failure of the remaining 3 coil springs. i am very concerned about the continued use of this vehicle, i am well aware of the hazards associated with the sudden deflation of a tire at road speed. i have attempted to contact ford motor company, because i was also told by my mechanic that at one time ford had a recall and a campaign to remedy such a problem. to date, i have not been satisfied with the results.

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle, at times, would not start. the vehicle was taken to an authorized dealer where it was repaired, but the failure recurred. the manufacturer was not notified. the failure mileage was 88,000. sm.

Tl* the contact owns a 2002 ford taurus. the vehicle was taken for routine maintenance when the contact was advised that the rear coil springs were fractured and needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 120,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that the transmission failed, causing her to lose power while driving 53 mph. the vehicle was towed to the dealer. the failure diagnostics stated the torque converter failed. the vehicle has not been repaired. the failure mileage was 103,000 and the current mileage was the same.

We discovered our 2002 taurus in the driveway with a completely flat tire. upon removal of the tire to put on a temp tire we discovered the coil (front passenger) had broken and had punctured the tire (it was actually through the tire and we had to work to get it out of the tire). luckily no one was driving the vehicle at the time. *tr

Noticed grinding/rubbing noise while driving; noise varied with speed, turning and braking. observed rubber residue in left rear wheel, on wheel well. removed wheel, discovered coil spring rusted and dislodged from lower support and was shaving the tire. loss of tread observed. coil spring was subsequently cut to remove impacting area and will be replaced. no injuries. ford has issued a recall on similar models in similar years for the front coil spring; internet reports indicate that the problem may not be limited to the parts already recalled by ford. the recall may need to be expanded to cover the rear springs as well. upon replacement, will keep broken part and request servicer to submit information to nhtsa as well. *tr

2002 ford taurus wagon, front coil spring failure with tire puncture. slowing as approaching traffic signal, speed 22mph, front passenger coil failed. broken coil spring then punctured tire, ripping large gash in inside sidewall causing immediate deflation and body of car dropped to the ground suddenly. cut in tire is 180 degrees around tire, . incident required use of a tow truck and replacement of both front coil springs and replacement of one tire. thankful that this incident didn't happen five minutes later on the freeway at 65 mph. as loss of control would have been probable.

Broken drivers side coil spring 2002 ford. *tr

My car was just sitting in the drive way, untouched, when the coil spring just broke and a piece went in to my tire for no apparent reason. it should also be noted that on june 3, 2011, i was having a muffler replaced whenthe mechanic noticed that my rear coil spring was broke with a piece of the remaining coil spring within a half inch of my tire. it was quite costly to repair each time. i feel extremely lucky to not have been driving my car at the time this occured.

The right rear suspension coil broke and punctured the corresponding tire, causing it to go flat. when the vehicle was taken to the dealer for repair, the left rear coil was also found to be in defect and no longer safe for driving. luckily, i was not driving at a fast speed when the incident occurred. upon first getting the vehicle, we saw many reports of the front suspension coils breaking at low mileage, in addition to several rear coils breaking described on this site : http://www.carcomplaints.com/ford/taurus/2002/suspension/broken_front_spring.shtml

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving at various speeds the anti theft device activated on five occasions, causing the vehicle to stall. the vehicle would not restart until the anti theft device de-activated. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was 80,000 and the current mileage was 100,000.

Tl*the contact owns a 2002 ford taurus ses. the contacts stated while driving approximately 25 mph he heard a loud noise, then the front left side of the vehicle fell onto the ground. the vehicle was coasted to the side of the road where he noticed that the front spring had fractured. the vehicle was not inspected by a dealer nor was it repaired. the dealer was contacted and advised him that there were no recalls. an independent mechanic advised him that he was aware of the failure and the spring needed to be replaced. the failure and current mileages were approximately 118,000.

I own a 2002 ford taurus that has approximately 39,000 miles on it. on monday june 13, 2011 i was backing out of the parking space at work and heard a loud noise. i got out and my left front tire was flat. i attempted to use the scissor jack that came with the car but it collapsed and broke. i had to have the car towed. the front strut and spring broke and exploded into the tire. today i have spent $1,200 for the repair of both front springs and struts and 2 new tires. i want to know who to address so that i can get reimbursed for this obvious safety issue. i could have been killed if i have been on the road driving. i am reporting this incident to the federal agency that looks into safety recalls.

Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 5 mph when he heard a very loud banging noise. the vehicle was stopped and the contact noticed that the front driver side tire had been punctured by the coil spring. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure. the failure and current mileages were 148,000.

Premature transmission failure on 2002 ford taurus. based on mechanics comments, discussion with other taurus owners and internet research there is sufficient anecdotal evidence to support the assumption that there is a design defect in the transmission in the and other ford vehicles. i had recently had the transmission serviced. i noticed a performance issue following the service. the pcm produced an error code three weeks following the service. i was able to safely drive directly to the mechanics the error code indicated that 3rd gear in the transmission had failed. the only fix for this problem is to replace the transmission. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was started and as he proceeded to drive, the front end of the vehicle dropped and was resting on the tires. he then noticed that both front coil springs were fractured. the vehicle was towed to the dealer who inspected the failure and stated that he would need to replace the broken springs. the coil springs were replaced at the contacts expense and there was no recall for the failure. the manufacturer was contacted who offered no assistance. the failure mileage was 72,000. updated 07/08/11 *bf updated 07/18/11*jb

Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 40 mph when he noticed that the front passenger tire was flat. when inspected, he noticed that the coil springs were fractured and had punctured the tire. the vehicle was not driveable and was towed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that he was not included in any recalls and would provide any assistance. the failure and current mileages were approximately 80,000.

Tl*the contact owns a 2002 ford taurus. the contact stated while driving 50 mph the driver side coil spring snapped causing the left tire to pop out. the vehicle was towed to a local mechanic who inspected the vehicle and stated the coil springs were the cause of failure. the coil springs will be replaced by the contact for $300. the dealer informed the contact there was no recall for her vehicle. the manufacturer was not contacted. the failure mileage was 76,000. the vehicle was towed to the repair shop and the tire was replaced. updated 08/04/11

Car was receiving safety inspection and was noticed that rear coil spring was broke both rear struts replaced at that time 1-4-10, 119,500 miles. the front driver spring also broke while driving leaving parts on the road on 5-27-11, 139,123 miles. both front struts were replaced at that time. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that as the engine was started, the vehicle exhibited an abnormal noise. the engine was quickly turned off and the key was taken out of the ignition yet the engine noise continued to increase excessively without the keys being in the ignition for approximately five minutes. the contact stated that the vehicle would later be towed to the dealer for inspection. the manufacturer was not made aware of the failure. the failure mileage was 79,656.

While driving to work my transmission failed. after having the car towed to the mechanic, i was told the transmission needed to be replaced. it only has 45,000 miles on it. after researching this issue online, i have found numerous issues with the torque converter failing due to a manufacturers defect. i have not had it repaired as of yet. *tr

Tl*the contact owns a 2002 ford taurus. while driving approximately 30 mph, the contact heard a loud clanging noise outside of the vehicle. the contact continued driving and upon reaching her residence, she noticed the front passenger side coil spring had completely fractured. the vehicle was taken to an independent mechanic and repaired. the contact planned to notify the manufacturer of the defect. the failure mileage was approximately 100,000.

Broken left front coil spring while driving at 35 mph which resulted in damage to the left front tire as well as other suspension and drive axle components. this is similar to the current investigation nhtsa ea08-018. no injuries or crash resulted. *tr

This morning as i was backing out of my driveway, i heard a grinding sound coming from the front passenger tire. i stopped the car and looked under the car to check for obstructions. i then turned the car around and backed it back into the driveway. i began to pull forward slowly, attempting to determine if the noise was from the brake. at that point the tire blew, and the was a loud pop. upon removing the tire, i was able to see the coil around the strut had embedded itself into the sidewall of the tire, and tore a ring all the way around. it looks as if i tried to open the tire with a can opener. after removing the strut and the coil, i was able to see that a piece of the coil had snapped off up near the top. after looking at the point of the break, i was able to see that there was no erosion, or rusting. the mechanic who is repairing the strut is quite stunned, as is everyone else who has seen the pictures of the tire, and the coil. apparently something like this happening is quite rare. in fact, they all have said that they have never heard of something like this happening. i am grateful that it did not happen as we were driving on the road. yesterday evening the car was fine, and not making any of the grinding noise at all. *tr

The front drivers side spring broke and punctured the tire on my 2002 ford taurus. it was parked in my driveway and when i went to drive it failed. i have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. there is a defect investigation going on. please reference nhtsa action number : ea08018. mine is the exact issue. *tr

Tl*the contact owns a 2002 ford taurus. while driving approximately 38 mph, the contact stated that the front drivers side coil spring fractured. the contact did not inform the dealer; however, the manufacturer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the vehicle was not repaired. the current and failure mileages were 65,000.

At 7:30 am on april 29, 2011, i left my apartment and got into my car to drive to work. i turned on the ignition and went to back out and immediately i heard a scraping noise. i got out of the car and noticed the tire was completely flat. i called aaa and they arrived by 8:00 am and the gentleman removed the tire and found that it was tore in half in a semi-circle shape. he then looked at the spring and realized that it was completed broke in half as well. the spring was completely cracked and was broken off from the top where it was mounted as well. he then called a tow truck to come, which took the car to a nearby mechanic to repair the issue.

While backing out of our driveway the drivers side front coil spring broke puncturing the tire, separating the axle, and damaging the stabilizer link. fortunately no injuries occurred.

Driving veh on road,front spring busted, causing damage to tire+possible damage to other parts of vehicle in that area. had to replace strut and springs, and of course it is highly recommended that both front struts + springs be replaced. veh is 2002 ford taurus---ford did recall for exact problem-but only for 1998,1999,2000,+2001 years. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that after purchasing 4 new tires he noticed that while driving the front drivers side became flat. the vehicle was towed to a tire dealer who advised him that the front coil springs had punctured the tire causing the flat. the front drivers side coil spring was repaired. the manufacturer was contacted and advised him that there were no recalls on his vehicle. the failure mileage was approximately 76,000. updated 06/16/11 *bf the consumer stated he was in the garage. when he shifted the vehicle in reverse, the left front tire exploded. the consumer took the vehicle took goodyear where they infromed him the both coil springs needed to be replaced. also, the drivers side window would not go up or down and anti-lock brakes were not working. updated 11/16/11

The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. there was no rust of any kind around it. the strut assembly was the original one form the ford factory. i saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. i wonder why newer models were not included if the issue was never resolved. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that she was driving at low speeds and thought she hit something. after inspecting the vehicle she noticed that there was a flat tire. the vehicle was towed to the dealer and they advised her that the front passenger side coil spring would need to be replaced. the vehicle was repaired for the front passenger side coil springs. in addition, after taking the vehicle through inspection they advised her that front end links would also need to be replaced. the vehicle was repaired for the front end links. the failure mileage was approximately 60,000. the inner tie rods were also replaced. updated 01/30/12

Driver front coil spring snapped and punctured tire. had to replace both fronts. rears had snapped as well. replaced them too. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that while leaving the driveway he heard a loud noise and pulled to the side of the road. he then looked at the front drivers side and didn't see anything. when he entered the vehicle and drove a few more feet the noise recurred. he decided to place the spare tire on the vehicle and noticed that a wire was fractured that had punctured the tire. the vehicle was inspected by a independent mechanic who advised him that the coil springs fractured. the vehicle was not repaired. the failure and current mileages were approximately 79,000.

2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediately cut entire inside diameter of car tire. car immediately pulled hard to the right and was not drivable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford taurus. *tr

I have a 2002 ford taurus and about two weeks ago i was getting into the car and sat down when i heard a loud metal pop or bang, i got out and looked around and under the car and did not see anything, but i had noticed if i ran over a slight bump in the road i would hear a clunk at the rear driverside wheel area so today i heard it again and when i got home i looked under the rear driverside wheel well and low and behold i have a broken coil spring so i am in the process of getting it replaced and i will request to have the part returned to me as proof of the problem so if and when ford does a recall on this i can be reimbursed.. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the front driver side coil spring fractured and punctured the tire. the vehicle was taken to the dealer where they replaced both the front driver and passenger side coil springs. the contact did not inform the manufacturer of the failure. the failure mileage was 57,889. updated 09/02/11*lj updated 10/31/11

Tl*the contact owns a 2002 ford taurus. the contact stated while driving 35 mph both front and back coil springs broke. the failure caused the front of the vehicle to fall on the tires. the vehicle was towed to the dealer who repaired the vehicle. the dealer informed him that his year, make and model vehicle does not have any recalls or warranties; therefore, he had to pay for the cost of the repairs. the manufacturer was contacted and offered no assistance. the failure mileage was 123,000.

Just starting backing up and heard and loud sound and then the tire went flat. tried to change the tire but could not get it off. i found that the spring had broke and went through the tire. called aaa and they said this was common with the 2002 taurus and that i was lucky it happen while i was not driving on the road. very dangerous problem that needs to be addressed before people get killed. *tr

I have a 2002 ford taurus with several cracks in the right rear coil spring. i noticed that this is not an isolated situation based on reports from other owners. *tr

While maneuvering in a parking lot, the right front coil spring failed, puncturing the tire and rendering the vehicle undrivable.

Without notice, the transmission failed to respond in any gear and the engine just revved. i was on a road that was not busy and able to coast off of the road to a safe location. had this happened on my way home on the interstate during rush hour instead, i may have been seriously injured in an accident since the car just slowed down without any warning or indication that it was about to quit. i was told by mechanic that stripped torque converter is common issue with this vehicle.

On the morning of april 4, 2011, i started my 2002 ford taurus se wagon and put it in reverse. the moment the car began to move, i heard a loud "bang" sound and then the car would not move anymore. i got out and saw that the front tire on the driver's side was flat. i checked the tire and found that it had been slashed by the spring that had just broken. i had to have the car towed to the ford dealership. the mechanic said that when the coil spring broke it damaged the sway bar link as well as cutting up my tire. both front coil springs, 1 sway bar link, and 1 tire had to be replaced. i did some research on the internet and found that many others have had this same problem. there is a recall on the 1999 - 2001 taurus, but not the 2002. ford is being very negligent by not extending the recall to the 2002 taurus. it is unfair that i, and many others are having to pay for repairs that have been caused by faulty parts. the only thing i am grateful for is that this happened in my driveway and not while i was traveling on the highway. by ignoring this problem and not extending the recall, ford is not only causing financial hardships for customers, they are also endangering the lives of many people. please do what you can to continue the investigation of faulty coil springs on the ford taurus.

Tl* the contact owns a 2002 ford taurus. the contact stated that there was an abnormal squeaking and low growl from the front end of the vehicle. the contact believed that the failure was caused by a faulty coil spring that would eventually fail. the vehicle was not inspected or repaired. the current and failure mileage was unknown.

Broken rear coil spring, 2002 taurus

Tl* the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in a residential driveway when suddenly, she heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring which had pierced the tire. the vehicle was neither diagnosed nor repaired for the failure. the failure mileage was approximately 145,000.

2002 ford taurus four broken springs, punctured tires, no recall on this year car ; plugged heater core, frame rot,

This winter i had my right front strut spring break as i was backing out of my driveway and the spring went right through my tire. the noise sounded like an explosion and scared me to death! my husband got the spring and strut repaired and purchased a new tire. i thought this was an isolated problem until i walked out today and sat in my car to go to work. i had not turned the car on, or even touched the steering wheel and again i heard the same loud noise and now the spring on the left side broke. i am also going to check the back tires because my car sits at a funny angle and i would guess the the spring on the left rear is about to break. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that while driving, the front coil spring suddenly fractured and punctured the front tire. the failure recurred twice and the vehicle was repaired by a local dealer the first failure. the vehicle was not repaired for the second failure. the contact called the manufacturer in reference to an unknown related manufacturer recall but was informed that the vehicle was not included. the current mileage was 121,200 and the failure mileage was approximately 71,000.

Tl* the contact owns a 2002 ford taurus. while driving approximately 10 mph, the contact noticed dust coming from the front passenger side of the vehicle and discovered that the front passenger tire was flat. the vehicle was towed to the dealer where the technician stated that the front coil spring fractured and punctured the tire and both front coil springs would need replacing. the vehicle was not repaired. the manufacturer was contacted and stated there were no recalls for the vehicle and could not provide any assistance. the vin was unavailable. the approximate failure mileage was 102,000.

Tl*the contact owns a 2002 ford taurus. while driving approximately 60 mph, the contact heard a loud noise when she noticed that the front coil spring had fractured, causing the tire to blow out. she notified aaa, who towed the vehicle to a ford dealer. the dealer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the contact did not inform the manufacturer nor was the vehicle repaired. the failure mileage was 75,000.

Tl* the contact owns a 2002 ford taurus. while in reverse, the contact attempted to apply pressure to the accelerator pressure but the vehicle would not accelerate. the contact noticed that the front driver side tire was flat. the vehicle was towed to the dealer where the technician stated that the front driver side coil spring and the tire would need to be replaced. the technician stated the coil spring fractured and punctured the flat tire. the vehicle was repaired. the approximate failure mileage was 35,000.

1/4/11 backed out of driveway left front coil spring broke and ruptured tire ( all tires new less than 800 miles) replaced spring and tire 1/8/11 same thing again only right rear spring this time and ruptured tire so i replaced both rear springs and right front then found out it damaged strut and sway arm end link so i replaced both rear struts and end links and two tires this is when i found out that ford had a recall on 2001 taurus' for same concerns these repairs were done with no help from ford what bothers me the most is i have worked for ford as a tech. and then a service manager total time 22 yrs. this problem is a ford concern these springs break at the second coil where it overlaps first same as 2001 models

On 23 february 2011 i put my 2002 ford taurus in reverse on my carport, and i heard a loud bang noise.the car lurched to the left a made a loud thud sound hitting hard on the carport floor. i turned the engine off and got out to see what had happened. the left front coil spring had broke and was thrust into the left tire. also, the spring hit the top of the nylon stabilizer breaking part of the top and throwing the cover of the ball joint on the floor. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the front blower motor had become inoperable. the dealer as well as an independent mechanic made two attempts to duplicate the failure to no avail. the manufacturer was contacted and stated that there were no issues with the blower and did not offer any additional assistance. the current mileage was 80,000 and the failure mileage was 40,000.

Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. the vehicle was repaired and the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contacts year vehicle was not included in the recall. the failure mileage was approximately 78,000.

Tl*the contact owns a 2002 ford taurus. while driving in reverse at a very low speed, the vehicle exhibited a loud pop. the driver exited the vehicle and discovered that the front driver side tire was flat. the driver removed the tire and found that the coil spring was fractured and had pierced the tire. a spare tire was installed and the vehicle was in the process of having the failure diagnosed by an authorized dealer. the failure and current mileage was 90,000.

Tl* the contact owns a 2002 ford taurus. while having the vehicle serviced for routine maintenance by an authorized dealer the contact was told that one of the rear coil springs was fractured. both rear coil springs were replaced. approximately seven months later, the failure recurred on the front driver side coil spring. the vehicle was towed to an authorized dealer where both front coil springs were replaced. the failure mileage was 60,209 and the current mileage was 78,767.

My 2002 ford taurus found front driver side coil just snapped and tore up the wheel. luckily it happened while backing out of driveway. checked and found there was a recall for up to august 2001 .also, seen on line when searching recalls that others have had this happen to them on same 2002 taurus. if this happens while driving it would be like a blow out and how many could be hurt or killed! *tr

I own a 2002 ford taurus ses sedan with 100,000 miles. recently, the brake warning light illuminated, and i brought it into the ford service department of my local dealership. apparently what happened was a abs/traction control sensor (part number 2c219) burned out. according to the dealership and various online postings in blogs and other areas, this is a very common thing that happens on these cars. i think that ford should take action because they do acknowledge that there is a problem with the design of that module, and their poor design can lead to limited braking capability, the vehicle not performing as it should on slippery surfaces, crashes, injuries, and possibly even death. *tr

I initially noticed a metal-on-metal grinding sound when i drove over bumps in the road (like my shocks were bad). i had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. he also said he was surprised the front tire hadn't blown out. he advised that i have both front springs replaced at the same time, which i did. *tr

02 taurus ses front left coil spring cracked. *tr

Both rear springs on my 02 ford taurus snapped and broke. ford will not pay for any repair costs. i've heard that this is a common problem on tauruses/sables, but ford is not doing anything. only front springs were recalled thru the 01 models. this is dangerous as the broken spring may pierce the tire and lead to tire failure as you're driving the car!! they both had to be replaced at a cost of over $500. i have a low income job and can't afford it but had to be done so i could drive my car to my job. *tr

Left front coil spring broke while driving. the problems with the springs breaking is not just the front springs. on 4/2/10 i replaced the back springs with a quick strut assembly do to car sagging and the right rear spring was broke slowly digging in to my tire. i know of a few others that have had the same problem. i just happen to come across this site and thought i would post.

Daughter and two grandchildren were driving my car on four lane busy state route in heavy traffic when she heard a clunk. as she proceeded she began to smell rubber. in a few seconds tire lost all air and she had difficulty maneuvering vehicle. she was stopped in left most lane and was trying to get to curb lane with hazards flashing. car was hard to steer but after about 10-15 minutes she finally able to cross through traffic and get to curb lane and eventually into a businesses driveway. when tire was removed inner side was completely ripped 360* like as if a can opener was used.....coil spring was broken, part of it missing and rubbed clean from tire.

Driving at approximately 10 mph, slowed to turn left and heard a pop from the passenger rear side, followed by a grinding noise. proceeded another block to the home driveway, checked vehicle and found that the passenger side rear spring had broken and was eating the inside sidewall of the tire. checked online and found numerous complaints. checked this site and found numerous complaints and a nhtsa investigation, for both front and rear springs breaking on the same model year taurus. contacted the ford dealership and ford corporate and was told there was no recall and said they would not assist in paying for the repair and accepted no responsibility for the problem. had the vehicle repaired, and tire replaced at our expense. during the repair, also found the driver side rear spring was bad, but had not completely fractured. also replaced the spring on the driver's side. this car has only 47700 miles, has been well cared for and has never pulled a trailer or carried any type of load. had just left the interstate moments before the spring broke. had the spring broken at 70 mph, destroying the tire, the resulting damage could have been catastrophic and injuries may have occurred. *tr

Tl*the contact owns a 2002 ford taurus. while driving in reverse at an unknown low speed a loud popping noise was heard. the vehicle was stopped and the contact noticed the front driver's side tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where the contact was told the front driver's side coil spring pierced the tire. the vehicle was repaired. the failure mileage was 124,368 and the current mileage was 124,668.

Tl*the contact owns a 2002 ford taurus. the contact stated that the front left coil spring broke while they were traveling 65 mph. the contact stated that the tire did not blow out and they were able to pull the vehicle to the side of the road. the vehicle was towed to the contacts home were they were able to see that the coil spring was broken. the vin was unknown. the failure mileage and current mileages were 90,000.

This is for my parents car. thank goodness it was found out when my father went to move it instead of while driving down the highway. flat left front tire due to broken left front coil spring and damaged strut. ford knows there is a problem with their springs and yet they won't place this model year under recall. my father has already stated he will not buy another ford after both front coil springs broke in his 2005 f150 last year. i have spoken with a few ford mechanics that admit ford has a problem with their springs and all blame it on the inferior metal being used. one would think technology advanced so this does not happen. my 1973 & 1980 camaros both had intact original springs when i purchased them and yet we cannot get 10 years out of modern vehicles???

Tl*the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage, he noticed that the front driver side tire had fractured due to a coil spring which punctured the tire. the vehicle was towed to an independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired. the failure mileage was approximately 89,000. the vin was unavailable.

My car was parked at my office. at 5:15pm i got into my car to leave work. i put the car into reverse and as soon as i hit the gas to back out the drivers side front tire lost all of its air. i went into the shop at my office and got my mechanic who brought the portable air compressor to try and refill the tire so we could drive the car into the shop. the tire would not take any air so my mechanic got the jack and proceeded to jack up the car to put my spare tire on. as soon as he jacked the car up i heard metal hit the concrete. when i looked under the car i noticed that a piece of metal was sticking half in my tire and half out. once we got the tire off the vehicle we realized that it was a piece of the coil spring that had broken off and went through my tire. upon further investigation we also found that the sway bar link was cracked.

Tl*the contact owns a 2002 ford taurus. the contact noticed that the front driver side coil spring was broken and the two rear coil springs were cracked similar to nhsta campaign id number: 04v332000 ( suspension:front:springs:coil springs). the dealer was notified and informed the contact that his vin was not included in the previous recall. the vehicle was not repaired. the current and failure mileages were 134,000.

2002 ford taurus - 83,000 miles broken coil springs front and rear. broken right front coil shredded tire. all four struts and springs replaced. there was a recall on earlier models up to 2001. ford says my taurus was built a month after the end of the recall. i feel this is a serious safety issue. luckily it happened at a low speed. *tr

Tl* the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang and then she noticed that the front driver side tire was deflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was deflated. both the dealer and manufacturer had not been notified. the vehicle had not been repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw updated 3/1/11 *cn the consumer stated the repair was completed on feb 9, 2011. the total cost was $270. for the strut, coil spring and tire. updated 03/03/11. *jb

Drivers side coil spring broke while turning into driveway, spring punctured tire and torn it apart, also breaking stabilizer bar. *tr

I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced. *tr

While driving my 2002 ford taurus, a loud mechanical snap was heard, followed (about two seconds later) by blowout of the left front tire. the car swerved out of it's lane, into a snow bank on the side of the road (we had 10" of snow that day). when the tow truck lifted the car, i saw that the left front coil spring had snapped, and the metal had punctured the inside wall of the tire. there were no injuries. the car was taken to atchinson ford, belleville, mi, where it will be evaluated in the morning. *tr

Upon backing my 2002 ford taurus out of the driveway, my boyfriend heard a loud "pop" and discovered the front driver's side tire was flat. upon taking off the tire, he discovered the spring coil broke and punctured a hole in the tire. apparently this is a known issue and ford has not issued a recall. i have to replace the spring coil and tire. *ln

Tl*the contact owns a 2002 ford taurus. while attempting to place the vehicle in reverse, the contact heard a loud grinding noise. when she exited the vehicle she noticed that the left front tire was deflated. while attempting to change the tire, the contact noticed that a piece of the spring fell onto the ground. the dealer was notified, who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer referred the contact to nhtsa to file a complaint. the vehicle had was not repaired. the current and failure mileages were 120,000.

Tl* the contact owns a 2002 ford taurus wagon. the contact stated that the front drivers side coil springs fractured while. the vehicle was inspected by a dealer who informed the contact that he would need to replace the coil spring with a metal wrapped coil spring. the coil spring that failed was not metal wrapped. the vehicle was not repaired. the vin was unavailable. the failure mileage was approximately 94,000. updated 03/15/11*lj updated 05/02/11

Just as with nhtsa campaign id number 04v332000 for the 1999-2001 taurus, three of the four coil springs broke in this 2002 taurus shredding the right front tire while driving on the interstate. the car had to be towed and four new quick struts, new front stabilizer links, a new rear sway bar link, new front right inner and outer tie rod ends, and a new tire needed to be installed. owner repaired vehicle. manufacturer unwilling to repair or recall at this time. failure mileage was 140,811.

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was being serviced by a local mechanic for routine maintenance when the mechanic advised that the passenger side of the vehicle was sitting much lower than normal. the mechanic further inspected the vehicle and discovered that the rear passenger side coils spring were fractured. the vehicle was repaired. the failure mileage was 80,469 and the current mileage was 82,000. updated 03/22/11*lj updated 1/3/11 *cn

Left front strut spring failed as i was parking the vehicle causing the front tire to blow and locking the steering new strut and spring assy was installed along with a new tire. *ln

Tl*the contact owns a 2002 ford taurus. the contact stated that the rear passenger doors leatherette panel had fractured and was hanging from the doors. the vehicle was inspected by a dealer who informed the contact that she needed to bring the vehicle back when the weather was cooler. when she took the vehicle back to the dealer she was advised that they don't do that type of repair. the vehicle was not repaired. the failure mileage was approximately 43,049.

Driving down a straight road, hit a small bump, left front coil spring broke. loud bang and car became hard to control. a piece of the broken coil spring jammed into the cv (constant velocity) joint and destroyed it. also the stabilizer link was broken. car was towed to dealership & approximately $1000 worth of damage had to be taken care of. same issue as nhtsa action number: ea08018. *tr

Front drivers side spring broke and pierced tire. tire is destroyed and car is inoperable. *tr

On 1/10, i was on my way to drop my kids off at their school when the car began to drive funny.i pulled over right away and saw the front driver's side tire was blown..i proceeded to change the tire to my donut when i say the gash in my tire and i looked at the wheel well and saw the spring was sheered off..henceforth i had to pay to get new struts and a new tire and a new stabilizer for my car..i looked on the web and saw a bunch of people have had the exact same problem with their 2002 ford taurus..please help. *tr

2002 ford taurus ses with aprox 125k miles front left coil spring broke about six inches from the bottom end, the spring extended to the next coil, the broken end cut through the front left tire. the front left tire looked as if it was cut with a razor, the spring completely severed the tire at the junction of the top of the side wall and the tread. both sides of the tire remained seated on the rim. the spring broke when backing out of a drive that is level with the street. the operator heard a clunk and thought that ice had broken free from the fender, as experienced in winter operations. the car was operated 100 feet then the operator felt the flat tire. the front left corner of the car was low to the ground without the full support of the spring the left front sway bar link broke under the extra weight. the broken piece from the link was about 60 degrees of the outer ball retention cup (upper end of the link). it is plastic. this car is the model year after an established recall for the same issue, a report was filled with ford. the fl strut and spring where replaced. the right spring was bought with the left and will be installed with a new strut shortly. also the left front sway bar link will be replaced. all failed components are retained by the owner, (we where able to get the stuff out of the drive)with the exception of the tire. the owner has photos of the tire and the spring ( still installed ) the morning this happened. inspection of the spring at the break shows signs of intergranlure corrosion through the spring emanating from filiform corrosion on the surface. owner bought the car used, it is unknown if the spring was original or a replacement. *tr

2002 ford taurus rear coil spring broke. this seems to be quite a problem with the taurus and was recalled for upto 2001. i don't know why 02 was not involved in the recall but a new one needs to be addressed. *tr

While on highway (going slow due to inclement weather) my tire popped and i subsequently learned after towing it that my right front coil spring was broken and turned into the tire destroying it. my left real coil spring was also broken. needed to replace front and rear strut assemblies, alignment and a new tire. my spare was also damaged as i wasn't aware until after driving a short distance on the spare that there was damage to the suspension. *tr

Vehicle parked in driveway. when exiting loud noise coming from front drivers side. condition worsened as i got further away from my home. i realized i could not drive the car like this as the noise was very loud and i was smelling burnt rubber. returning home i saw the front end had collapsed. laying on the ground i could see the sway bar link had broken and was lodged in the spring. the vehicle was towed to a repair shop. repairs totaled $950.00. front struts and spring and sway bar link. coil springs rusted and broke. i was very lucky; if i was driving i could have been killed or hurt someone. i checked the internet and see numerous complaints about this situation on this vehicle.

Ford taurus 2002 left front spring coil snapped. driving into parking lot, making a right turn at 5 mph, loud bang and the left front of car dropped. inspecting the damage, found the top of the spring, the first full circle, snapped completely off. looking at the interior of the snapped section, noticed a patch of discoloration in the cracked section. this may have been caused by a crack in the spring and had been subjected to the elements for a period of time. replacing coil at local garage. *tr

Starting on trip in driveway, heard scraping sound as pulling out of driveway and then front passenger tire blew. slowly backed car few feet back into driveway. jacked car up and pulled tire off to replace with mini spare and noticed broken, sharp end of coil spring sticking straight out at where tire was. apparently, coil spring broke and impaled tire. tire had circular scrape completely around inner surface of tire where the tire had rotated against spring edge. spring had then completely gone through tire causing blowout. luckily this happened in driveway and not at highway speeds. i understand this is a very common failure on ford tauruses and there is a recall for cars from model years 1999 - 2001. this recall should be extended to at least cover 2002 model year cars.

Tl*the contact owns a 2002 ford taurus. while attempting to drive the vehicle, the contact heard a loud banging noise when she noticed that her front strut broke, causing the tire to shred. the failure was similar to nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contact did not inform the dealer. the manufacturer informed the contact that her vehicle was not included in the recall. the vehicle was not repaired. the current and failure mileages were approximately 120,000.

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving in reverse the front drivers side coil spring broke causing damage to the front drivers side tire. the contact was concerned about the complaints regarding the front coil spring on her year, make and model vehicle. the coil spring was repaired by a local mechanic. the contact did not call the manufacturer regarding the failure. the contact stated that if the vehicle was driving on a highway and the coil spring broke it could have caused a crash. the failure mileage was 164,000. updated 03/07/11*lj updated 12/14/11 *cn

Tl*the contact owns a 2002 ford taurus sl. while the vehicle was parked in the garage she noticed that the front drivers side tire was flat. she also saw sharp objects from the coil spring all over the garage floor. the vehicle was towed to a local mechanic who stated that the front coil spring was broken and had punctured the tire causing it to go flat. the mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts when the complaint was filed. the contact also had to replace the tire. the failure mileage was 145,157.

We were leaving our home on saturday, december 18, 2010 and after putting the car in reverse heard a noise and found the drivers side front tire had suddenly gone flat. after removing the tire we found that the coil suspension spring had broken and punctured the tire. ford has recalls on the taurus for this same problem but does not include the 2002 yet they are having the same problems as they did through 2001.

Tl*the contact owns a 2002 ford taurus. all four coil springs were broken on his vehicle. the right rear and left front tires were damaged by the coil springs. he repaired the vehicle. the manufacturer was called and stated that there were no recalls and offered no assistance. the failure mileage was 56,500. updated 02/02/11 *cn

Tl*the contact owns a 2002 ford taurus. while driving approximately 3 mph, the contact heard an unusual spinning noise from the front end of the vehicle; suddenly, the front end collapsed. the vehicle was towed to an independent mechanic where they informed that the front passenger side coil spring had completely broken. the technician was in the process of replacing both front coil springs. the failure mileage was approximately 61,000. the vin was unavailable.

Driver was backing out of a parking space leaving work. upon pushing the gas pedal to back out of the parking space (traveling approximately two feet) there was a loud bang and the front left front of the car fell. the car was towed to a local garage, where the mechanic said that the front left spring had broken, puncturing the front left tire and causing it to blow. in addition to the broken spring and punctured tire, the front stabilizer link was also broken.

2002 ford taurus ses front left coil spring snapped while backing up in driveway. sharp end of broken spring gouged tire, causing an immediate flat. ruined tire has been replaced. new coil/strut assemblies will be installed at all four wheels for fear of catastrophe should another spring break while driving at highway speeds! punctured tire and broken spring have been discarded and are unfortunately no longer available. *tr

Tl*the contact owns a 2002 ford taurus. while driving approximately 5 mph in reverse, the front passenger tire blew out. the tire was replaced by a spare tire and was driven to the dealer. the technicians stated the front passenger side coil was broken and the failure had caused the tire to blow out. the coil and tire were replaced. the failure occurred a second time. the vehicle was making a grinding noise and was taken to the dealer. the technician stated the rear driver side coil had broken and the tire was destroyed. the vehicles coil and tire were replaced. the failure occurred a third time. the contact heard a loud bang from the front of the vehicle. the contact pulled to the side of the road. the vehicle was towed to the dealer where the technicians stated the front driver side coil had broken but the tire was not damaged. the coil was replaced. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 100,000.

Broken front spring on 2002 ford taurus. only 40,000 miles on it & it ruined a brand new tire. $700. repair cost that i couldn't afford but had to have a car, therefore had no choice but have it fixed. why isn't something done about this problem, repair man said it's common on the taurus. has something been done to fix this problem, no one was hurt or killed but it sure could have happened. *tr

Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy. *tr

The front left coil spring broke and punctured and shredded the tire on my 2002 ford taurus wagon. i also had this happen on a 2000 taurus, this was covered by a recall. why isn't there a recall on later models. this should be considered a serious safety defect. *tr

Tl* the contact owns a 2002 ford taurus. the contact was attempting to exit a residential driveway when the front passenger side tire exploded. the contact discovered that the coil spring was fractured and punctured the tire. the front coil springs and struts were repaired. the manufacturer was notified of the failure who advised the contact to take the repair invoice to the dealer for a possible reimbursement. the dealer was contacted who offered neither assistance nor a reimbursement to the contact. the current and failure mileage was approximately 79,000.

Tl*the contact owns a 2002 ford taurus. the contact stated that after entering his vehicle, he noticed that the driver side of the vehicle was sitting lower than normal. he went to inspect the vehicle and saw that the coil springs punctured the driver side tire causing it to deflate. the vehicle was then towed to a dealer who informed the contact that he needed to replace the coil springs. the vehicle had not been repaired. the failure mileage was approximately 55,000. the vin was unavailable.

2002 ford taurus ses. front driver side coil spring snapped while sitting in driveway. the spring subsequently punctured the tire upon its failure. there was no warning or cause for concern. the car has 80,000 miles. had this happened while driving, a crash would have been almost certain. *tr

Drivers side front coil snapped, puncturing tire.

Tl* the contact owns 2002 ford taurus. the contact was exiting a residential carport driving 2 mph when she heard a loud noise and the front passenger side tire burst. the contact was able to install the spare tire and discovered that the front coil spring had fractured and pierced the tire. the vehicle was towed to a local mechanic. while at the repair facility, the driver side tire also burst due to the spring piercing the tire. the vehicle was repaired and the tires were replaced. the approximate failure mileage was 107,000 and the current mileage was 108,019. updated 06/24/11

Tl*the contact owns a 2002 ford taurus. when the contact parked the vehicle, the front passenger side coil spring broke and punctured the tire. the contact stated that there was no prior warning. the failure was not diagnosed or repaired. the vin was unknown. the failure and current mileages were 58000.

Rear passenger side coil spring broken

2002 ford taurus coil spring fracture. same problem as 2001 ford taurus recall. *tr

I purchased a used 2002 ford taurus two years ago. about 4 weeks ago, i was driving down of a driveway at work and heard a loud popping noise. i ended up having the car towed to a mechanic and he found both front springs broken and two shredded tires. both of the springs were broken in exactly the same place. he had never seen anything like this. the cost of the repairs was $600.00: $400.00 for the two springs and $200.00 for the two tires. luckily i was driving at a very slow speed when this happened and not doing 70 mph on an interstate highway. i have read dozens of consumer complaints online about the same thing happening to other owners of 2002 taurus's but ford has not done a recall yet. i am requesting that a recall be made and the cost of repairs be reimbursed to the owners of the cars. the recall should include the rear springs, too, as many owners have had the rear springs break also. *tr

Christmas morning i was backing out of my driveway when a loud popping noise occurred. it was found that the front drivers side spring has fractured. i was lucky to be at home driving at a low speed. however, this is the second time in 6 months that i have had a spring fracture on me. back in june 2010 i had the same experience with the right rear spring. the car is currently un-drivable and must be towed to a shop for assessment and repair. parts will likely need to be replaced and i hope there isn't more damage than needing the spring and potentially the tire replaced. i am writing to make you aware because many other 2002 ford taurus owners have experienced the same problem yet the real recall ends with model year 2001 and there is still a defect investigation open on my particular car for this problem. *tr

2002 ford taurus coil spring broke and sway link cutting a hole in the sidewall of the tire something needs to be done such as recall. *tr

Tl*the contact owns a 2002 ford taurus. while driving approximately 8 mph the front passenger side tire exploded. the contact stated that a coil spring punctured the tire and caused the failure. she changed the tire and was able to drive to her residence. the vehicle was taken to a local mechanic who replaced the front suspension assembly. she referenced recall 04v332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 ford taurus. the vin was unavailable. the failure mileage was 101,900 and the current mileage was 101,903.

Tl*the contact owns a 2002 ford taurus se (na). the contact stated that the front coil springs broke while the vehicle was being reversed at 5 mph and punctured the tires. the vehicle was towed to an authorized dealer where the coil springs and tire were replaced. the contact called the manufacturer who offered no assistance. the failure mileage was approximately 125,000 and the current mileage was approximately 130,000.

Tl*the contact owns a 2002 ford taurus. while driving 5 mph in reverse the front coil spring broke and punctured the driver's side tire. the vehicle was towed to a local mechanic. the mechanic replaced both front suspension assemblies. the vehicle was repaired. the contact referenced recall 04v332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. the vin was unavailable. the failure and current mileage were 120,000.

Tl*the contact owns a 2002 ford taurus. the contact stated that front suspension coil snapped. the vehicle was sitting in the garage when the contact heard a loud bang. the spring had punctured the front passenger side tire. the vehicle was towed to a local repair shop where the spring with replaced with a used one. the contact called the manufacturer who offered no assistance. the current and failure mileages were 143,282.

Tl*the contact owns a 2002 ford taurus. while driving approximately 10 mph he heard a loud bang and the front end of the vehicle fell down. the vehicle was towed to an independent repair shop where he was told that both front coil springs had fractured. the vehicle was repaired. the failure mileage was 101,000 and the current mileage was 112,000. the vin was unavailable.

Tl*the contact owns a 2002 ford taurus. while driving in reverse at a very low speed she heard a loud popping noise. while examining the vehicle the contact noticed that the drivers side front tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where she was told that the front drivers side coil spring fractured. the vehicle was in the process of having both front coil springs replaced. the failure and current mileages were 126,000.

Exterior lighting:brake lights:switch exact same problem, switch is stuck in a closed position, failed in the closed position, the brake lights will remain on, also caused the battery to discharge see: 2002 ford taurus recall id from nhtsa: 04v106000 our vehicle should have been included in the above recall. *tr

I own a 2002 ford taurus ses, it has 69,400 miles. i have owned the car since new, it is garaged 90% of the time. a couple years ago i noticed that the passenger carpet was soak and wet, and i never thought anything of it, i assumed that maybe when driving in the rain, i had crackedthe window open and rain got inside on passenger carpet. in march of 2010, i had a house sitter, while i went on vacation. i moved my car outside, so that she could use my garage. the car sat outside for 3 weeks, the northeast had torrential rains everyday, and area flooding on streets. i had come home from vacation, drove my car and heard a noise clanking under dashboard. i took car to mechanic, he said it was my heater. i had my husband remove and replace with a new one. when my husband took the old heater out, it was completely rusted with water still on it. i thought maybe housesitter had taken my car out and she left a window open.now it is october, i am attending driving instructor school, and my teacher gave me website for recalls. i decided to check to see if any recalls, and find that there are multiple complaints on my year make and model, for heaters shortening out ,i now have no a/c and don't know why along with wet carpets on passenger side l. i printed out recall 03v-087000 and took to ford today, they state that my vin has no campaign message for a recall. recall#03v-087000 is for certain 2002-2003 taurus and sables. what is being done with the rest of vin # that are having the same problem and are not included. i don't want to leave my car in rain and get other components short out, or possible fire, and keep getting the carpet wet, because it will cause mold to grow underneath. all cars in this year make model should be recalled if all are having the same problems. i did not save the old heater, because at the time i thought maybe rain had got in thru the window. please help, i love my car and it is otherwise a good running car. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that whenever it would rain, water would leak into the vehicle interior from under the dashboard and onto the front passenger side of the vehicle. the vehicle was not diagnosed or repaired for the failure. the current and failure mileage was 116,000.

On 22 sep 10 my wife hit a parked truck in a 2002 ford taurus. her car hit the right front at about 35 mph and the airbag didn't deploy. she suffered a non-displaced fracture of the sternum as a result of the accident. the car apparently went under the truck's bumper. the right headlight, hood, windshield and right front side were damaged. the car was totaled as a result of the accident. *tr

I have a 2002 ford taurus and was driving/accelerating down the road and all of a sudden nothing was happening. the car was like in neutral even though the transmission was in drive. the car rolled a bit to the side with the impulse it had, but had to push it to the side. the transmission¿s drive and reverse were in neutral. the transmission went out. seems to have happened to many other owners that the transmission goes into neutral. the corrections i have been told is to (1) change the torque converter or (2) rebuild the transmission. well over $1,750 in repair and labor costs (minimum). *tr

Tl* the contact owns a 2002 ford taurus. the contact was reversing at an unknown low speed when he heard a loud, abnormal pop. he then discovered that the front driver side tire was punctured by a broken strut. upon further inspection, the contact discovered that the front passenger strut and both rear struts were fractured and severely rusted. the contact was informed by the dealer that his vin was not included in nhtsa campaign id number: 04v332000 (suspension:front:springs:coil springs). the vehicle was repaired by the contact. the failure did not recur. the failure mileage was 89,000 and the current mileage was 90,000.

Tl*the contact owns a 2002 ford taurus. the contact stated that three days after the vehicle was purchased it was inspected and the inspector stated that the rear suspension and the brakes were defective. the contact took the vehicle to a local mechanic to have the brakes as well as the tires replaced. the contact stated that the dealer sold her an unsafe vehicle that could have caused a crash to occur. while driving 25 mph down a hill, the contact stated that the brakes began to malfunction. the vehicle would not stop and continued driving through an intersection. the contact crashed the vehicle into a wall causing injuries to her knee and neck. the contact was taken to a hospital and was treated for her injuries. the contact was unable to walk due to the crash. the contact stated the dealer sold her a vehicle that had faulty brakes. the failure mileage was 63,000. the vin was not available.

About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part! *tr

Over the course of 8 months on three separate occasions, 3 out of 4 factory installed coil springs on my 2002 ford taurus snapped and punctured each corresponding tire. the taurus was purchased and used in michigan for 6 years, then i relocated to florida. within the first month of living in florida is when the springs began to snap one by one. two of the springs broke while my vehicle was in my drive way: 2 of 3 springs snapped while the vehicle was unoccupied in park and 1 occurred when i put the vehicle into reverse. the taurus hadn't moved more than an inch from its parked position when the third spring snapped and punctured my tire. after the first spring snapped, i had it (and the tire) replaced at a vehicle repair shop. a month later when the second spring snapped, i also had that spring and tire replaced at a vehicle repair shop. the third spring snapped about 6 months after the second spring snapped and again i had to have it towed to a repair shop for a new coil and tire. it was at this time- when the third spring was in the shop to be replaced- that i opted to have the fourth and final spring repaired so as to avoid eminent rupture of a fourth tire. *tr

Tl* the contact owns a 2002 ford taurus. while driving up hill the vehicle lost power. the motor made a noise the check engine light illuminated after the failure occurred. the vehicle was taken to the garage where the spark plugs and wires were replaced, but the failure persisted. the vehicle was taken to the dealer, the diagnostic test located the failure at the head gasket. the vehicle had not been repaired. the failure and the current mileage were 57,200.

While driving at posted speed limit, engine stuttered and died in traffic. battery light lit up. auto club restarted car and stated "no battery failure".drove car all day and next day for approx. 3 hours when same engine stutter and died in traffic occurred. this time,besides "battery light" the "check engine light"came on. again auto club was able to restart. drove car to repair shop,who performed a "diagnostic test" and replaced a "fuel pressure sensor". i retained the old part. the car has been regularly serviced at recommended intervals by selling dealer. this engine failure is not only dangerous to me and fam.,but also to the surrounding traffic at the time failure occurs while driving. getting the vehicle out of traffic was extremely difficult, due to inabilty to use power steering and brakes,being that it happened on an incline. i sincerely hope this information is relevant to your research. *tr

2002 ford taurus cowl leak water into pass/side floor & rug burning (shorting)out ac motor ford issued tsb-03-15-6 recall existed 03v087000 bought 2nd hand from ford dealeri had no knowledge of problem until the rains came in winter of 2008- 2009 when blower burned out.i went to ford dealer & he never told me ford knew they had a problem so i had to pay for ac blower motor. i would like to ref.complaint # 10184014 (your number) if ford knows this is causing cust/$ why should they not fix the product? *tr

¿model year : 2002 ¿make: ford ¿model: taurus se ¿component*: car just shuts off at rest and lately in the middle of driving. cranks right back up but this is dangerous. have taken to different mechanics but no one seems to know what it is or how to fix the issue. the rpm bobs and the engine stops if at rest(stop light) or will just shut off when turning a corner or even while on interstate. this is a hazard. there are several ford taurus owners who are experiencing the same issue if you goggle "ford taurus shuts off" everyone is seeking a resolution through forum. this is a safety hazard and i am afraid to drive because i never know when it will shut off. please do something about this. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated when driving 10 mph or more, there was an abnormal rubbing noise from the rear tire. the contact later discovered that the coil springs were fractured and damaged the rear passenger side tire. the dealer advised that the vehicle was not under recall. the vehicle was not repaired. the failure and the current mileage was 117,000.

Inspection for front end alignment revealed both rear coil spring broken. *tr

Two nights earlier i was in my garage working when i heard a loud bang. i was startled enough to go outside. believing it was a vehicle that had just driven by i went back to work. that evening my son was going to borrow our 2002 ford taurus sel. as he was backing out to leave the front passenger tire blew out. further investigation revealed the spring snapped in half. you could see by the tire that the spring rubbed a groove on the tire and once he turned the steering wheel the spring tore a huge long hole into the tire. the tires have approx. 20,000 miles on them. i went on-line to see what it takes to replace a spring when i saw a bunch of forums where this has been a fairly common occurrence/problem. i will purchase a new spring and have it installed but actually it seems like the safest thing to do would be to replace them all. i will also keep my receipts for the work if there is ever a recall. it sounds to me like until there are some tragic accidents ford doesn't see this as a big problem. i just warned a coworker whose wife owns a 2003 taurus about this and she had one snap a year ago but the tire wasn't punctured. this is crazy!! i can't believe this hasn't been taken care of. thanks! *tr

Tl* the contact owns a 2002 ford taurus. the contact stated the front driver side tire was flat. while attempting to replace the tire, the contact found that the front coil springs were fractured. the dealer replaced the coil springs. the failure mileage was 103,000 and the current mileage was 109,000.

2002 ford taurus taken to repair shop for routine service: oil change and multipoint inspection. received a call from repair shop indicating that during the multipoint inspection they found that the left rear coil spring was fractured and separated. they indicated that this could have punctured the tire during normal driving. rear and front coil springs are original as installed by the vehicle manufacturer. repair shop was authorized to replace the left and right rear coil springs. ford motor company was contacted. there was no promise made of restitution. email indicated they work closely with nhtsa. portion of repair bill dealing with the replacement of both rear coil springs was $640.00. both coil springs have been saved and in our in my possession. a couple of photos have also been taken of the one that fractured. *tr

Occasionally, after heavy rain, the passenger side floor of my taurus would be soaked. this went on for a few years. during the winter of 2007, the blower motor stopped functioning due to the leak. when the blower motor stopped working i was on the highway and could not defrost my windows. this was especially dangerous because of the snowy and icy conditions. not only was i unable to defrost the inside of my windshield, but i also could not prevent ice from forming on the outside of my windshield. it was an extremely dangerous situation and i had to exit the highway. the window cowl under the windshield and various parts of the blower motor were replaced. this did stop the leak. my taurus is a 2002, but i have seen this problem in the 2000 to 2005 models. it is unacceptable that nhtsa has not investigated this and issued a recall. it is a serious safety concern, and the issue has been known for almost a decade. please investigate. *tr

On july 18, 2010, while putting my 2002 ford taurus into reverse, the coil spring on the front driver's side snapped and punctured my tire. this happened as soon as i took my foot off the brake to begin backing up. i currently have it at a body shop to look into the repair. *tr

My car was parked in a driveway and as i was about to back out my front driver side tire blew. a new tire was purchased and replaced on my car. while attempting to back out again, the brand new tire blew as well. after reaching into the wheel well, we found that the coil spring had broken and punctured the tires. the car showed no signs of upcoming failure prior to this event. it was driving perfectly fine and was just in for an oil change and inspection 3 days prior. *tr

Tl*the contact owns a 2002 ford taurus. while the vehicle was parked the front coil spring broke. the vehicle was towed to a tire repair shop. the local repair shop replaced the front coil spring, struts, the sway bar links and the lower ball joints. the approximate failure mileage was 79,687 and the current mileage was 80,500.

My front passenger coil spring broke and cut a slash in my tire. my husband says we all could have been killed had i been going faster - as in down the highway. my car just missed the recall and ford won't do anything about it. i'm worried that the back springs will break and we'll all die. *tr

I was backing my 2002 ford taurus out of a parking space when the tire blew. i had to have the car towed. the front coil spring broke and put a hole in my new tire. had to replace broken spring, sway bar link, new strut and new tire for a cost of $441.82. had replaced the back springs a month earlier. *tr

Tl*the contact owns a 2002 ford taurus. as the contact was attempting to move out of the driveway, he heard a loud clanging noise. the contact noticed that the tire was flat and was advised by aaa that the right spring clip had broken loose. the vehicle was towed to an authorized dealership where the contact informed that the vehicle was not included in any recalls and he would be responsible for repair costs. the vehicle was being repaired at the time of the complaint. the current and failure mileages were approximately 94,000. updated 11/29/10 *bf the consumer was informed that the right front spring had rusted loose, which caused the frame to collapse onto the tire, blowing out the tire. the consumer has since traded the vehicle. updated 12/08/10*jb

Tl* the contact owns a 2002 ford taurus. while driving at approximately 25 mph, the front driver side tire experienced a blowout and the vehicle collapsed onto the frame. upon further examining the vehicle, the contact stated the front driver side coil spring broke which pierced the tire. the contact called the manufacturer who advised him that there was not a recall on the failure for earlier model vehicles and he would have to pay to have his vehicle repaired. the vehicle was not repaired. the failure and current mileages were 144,008.

Tl* the contact owns a 2002 ford taurus. while driving at approximately 5mph, the contact heard an unusual noise and noticed that the vehicle suspension was sitting lower than normal. the front drivers side coil spring had also broken. as a result, there was also a dent in the front drivers tire. the manufacturer advised that the vehicle was not under recall and would not provide any assistance. the vehicle was not repaired. the failure and current mileages were 98,500.

Tl* the contact owns a 2002 ford taurus. while driving at 5 mph the contact began to smell smoke. upon further inspection, the contact found that three of the four coil springs had failed. the dealer referred him to the manufacturer who advised there were no recalls and would not provide any assistance. the vehicle was not repaired. the failure mileage was 87,000.

I was driving down a four lane freeway and was passing someone in the left lane when suddenly my car just revved up and lost all acceleration. no warning signs or anything. it was a busy day on the road and i could have got into an accident trying to get off the road. luckily i was able to coast to the side of the road avoiding an accident, but that was not an easy task. if this would have happened as i was accelerating through a busy intersection or similar circumstance it could have been deadly. i checked online for people who had the same problem and i found many complaints about this issue and how much of a problem it was for people who were not as fortunate as me who have come close to life threatening incidents. i'm wondering why something has not been done to rectify this issue with this car. it makes me very upset to see that nothing has been done to alleviate this life threatening issue. now the car will not go into any gear. i makes me further upset to know that someone online indicates that "the problem stems from a bad heat treatment on the torque converter stamped steel part" from http://www.carcomplaints.com/ford/taurus/2003/transmission/transmission_failed.shtml (see complaint #69 submitted by [xxx] ). it seems to me that the consumers should not be held responsible for bad manufacturing practices. any help would be appreciated. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Driving 20 mph down sidestreet with wife, 3 and 6 year old kids in car. very loud bang, car dropped a couple inches and we pulled over. the left rear coil spring had broken and the spring was rubbing on the inside of the tire. i just had the 2 front broken coil springs replaced about 3 months ago, and the mechanic told to watch out for the rear ones, there is a known defect with them. as soon as it happened i immediately knew what it was from what the mechanic told me. i put the doughnut on, and drove home. tire is probably unsafe now as the spring has been digging a groove in the sidewall. this is a real safety hazard, as i have been reading up on the large number of complaints online, and the recall of prior year models with the exact same problem. ford needs to address this before someone is killed, and a lot of owners are forced to pay for an obvious engineering mistake. i have not had the car fixed yet because it just happened today, but i am expecting the repair cost to be similar to the front strut replacements plus the cost of a new rear tire - probably in the vicinity of $1400.00. this is unacceptable for a manufacturer to allow this to continue when there is an obvious problem, they should have learned from the damage this is doing to toyota. i am going to write a complaint to them as well. *tr

Tl*the contact owns a 2002 ford taurus. while driving at 40 mph, the contact heard a popping noise when turning. the contact stated that when she arrived at her destination, she noticed that the front driver side coil spring had broken. the contact called the dealership and the dealer stated that they would not assist with repairs costs as the vehicle was no longer under warranty. the vehicle had not been inspected or repaired at the time of the complaint. the current and failure mileages were approximately 150,000.

Tl* the contact owns a 2002 ford taurus. the contact stated that the front passenger coil spring snapped and punctured the front tire. the contact installed the spare tire. the vehicle was not repaired. the manufacturer was contacted but would not provide any assistance. the failure and current mileages were approximately 80,000.

My car is a 2002 ford taurus ses, today i sat down in the drivers seat, but when i did i heard a loud crash much like if someone dropped a metal pan on the drop, and the car sunk noticeably. i wasn't sure what to do, so i was going to drive it around the block to test it, but i barely made it three feet. as soon as i put it in drive the car began shuddering and making a shrieking noise. i immediately stopped and put it in reverse, but as i soon i took my foot off the brake it made a nasty noise and the tire was shredded. we got it towed to the mechanics and he said the spring snapped. he said that fixing it would require replacing the front strut assembly, springs, sway bar and the links. *tr

I have a 2002 ford taurus. i discovered on june 7, 2010 that both rear coil suspension springs are broken on the rear of the car. i had a flat tire that i took to have repaired. the side wall was cut and the tire could not be repaired. i had the tire replaced and before i could leave the parking lot the broken spring had cut and ruined the new tire. this defect could result in serious injury. i could have had a tire blow out, i was lucky that i did not leave the parking lot of the tire repair center. the car is at the ford dealership being evaluated for repair. at this time there are no recalls on my car. this is a common problem with these ford cars and i understand that several complaints have already been filed. i am very concerned about the safety of this car. i understand that there have also been problems with the front coil suspension springs breaking and puncturing tires. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated he heard an unusual noise in the vehicle and it was taken to a local repair shop. he was advised that the rear suspension had fractured and would need to be replaced. the vehicle was repaired and neither the dealer nor manufacturer were contacted to report the failure. the failure and current mileage were 107,000. updated 11/16/10 *cn updated 11/26/10

I was driving to work and i heard an extremely loud pop come from the right rear side of my car when i had made a left hand turn at a stop light. at first i didn't think anything of it because i saw no evident damage after arriving at work. about 2 weeks later i noticed some abnormal tire wear. i took my car to the shop to ask about the tread wear and when they went to rotate my tires they found that the rear right spring had fallen off the seat. because of the spring falling off the seat i had to have the entire right rear strut replaced. because of the history with the springs falling off the seats and the potential damage it could do i also had the left rear strut replaced as well. i had done some research to find that what happened to my car is a very common problem among 2002 ford taurus as well as older models. i want the safety commission to be aware that this has happened to my vehicle now as well. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that on may 27, 2010, while driving at 20 mph, the front suspension broke and punctured the tire which caused a loss of vehicle control. the contact was able to bring the vehicle to a complete stop. the vehicle was then towed to a repair shop where the front suspension and coil spring were replaced. the contact called the manufacturer who stated that the vehicle was not included in any recalls. the current and failure mileages were approximately 98,000.

The passenger rear spring busted on my 2002 ford taurus while just sitting in the driveway. about 2 months ago the front driver's side spring busted while i was backing out of the garage (i already filed a complaint for that incident). *tr

Own a 2002 ford taurus. car parked in parking garage while at work. after work went to car, started it, put into reverse, moved not even three inches, sound like gunshot, front spring blew through front tire on driver side. my son said i had guardian angel...would have been killed if car had actually made it to the road. i have only had car three years. towed to repair shop, mechanic said looks just like recall situation on 2001 taurus, same spring incident..mine naturally not covered, but this is wrong. i was not aware of recalls on 2001 vehicles. i have no money, this repair will set me back quite a bit. i am thankful that nobody was hurt by flying parts! *tr

When i was backing my ford taurus 2002, the driver side front coil spring broke and went through my new tire. *tr

My 2002 taurus with 76,097 miles that has been garage kept for 7.5 years had the front drivers side coil spring rupture. fortunately it broke when i put it in gear and moved about three inches in my driveway. if i had been driving down the highway, i would have flipped and rolled as i would have had no time to brake. when it broke, it took only about a half second to shred my tire and drop the rim to the ground. the ruptured coil spring put a 5-6 inch gash in my tire and broke the sway bar link. i had to have the vehicle towed to the dealer. the dealer told me that they (ford) knows that there is a problem and they refuse to issue a recall. my service representative also had this happen to his car. i asked the dealer to replace both front springs, broken sway bar link, and struts. when i was leaving the rep told me that i still have two of the same springs in the rear and that i may experience the same problem with one of those, as was his experience too. i also had to buy a new tire. total cost of $989. when i started to research the problem, i noticed that this had happened to so many other people and that there was no recall, i was deeply concerned. i believe that this should be investigated fully as it has the ability to cause loss of life. thank you for your time. *tr

Have a 2002 ford taurus ses. water leaking onto floor on passenger side, noticeable when it is raining. two weeks later, my heater/ac will not turn on. i turn the switch on and get absolutely nothing. *tr

When backing out of my driveway my left front tire on my 2002 taurus exploded. my car has under 64,000 miles on it and my tires were less then 6 months old. the spring broke and cut the tire half way around. i was just stopping to look for traffic when it happened. had this happened 3 days before i would have been on the freeway with my grandchild. ford knows of this problem and recalled all cars up to 2001 even though these are the same springs. how needs to die before they fix this. i am afraid to even drive it because i see someone had it happen 2 times . it may cost up to $1,000 to repair it and that is not counting the towing and the new tire. *tr

Both rear coil springs on my 2002 ford taurus broke at the same time. there was no special event that caused the failure. the broken spring on the drivers side ruined the tire. ford was contacted and even though previous year models were recalled for this problem no recall exists for my car. both strut assemblies and one tire were replaced before the car could be driven again. old parts are still available. *tr

Car was parked,when i went to get into car to go to work,i heard a bang! i went to inquire,i noticed a piece of broken white nylon stabilizer link,then i went to put car in reverse,and the drivers side strut spring went into tire,if i had been driving,a serious accident could have occurred! please help taurus owners with this problem. thank you! *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that when he pulled into his garage, the front driver side coil spring failed and punctured the tire. he put the spare tire on and drove to a local repair shop. the mechanic advised the contact to speak with the manufacturer about recalls. when he called the manufacturer, he was informed that his vehicle was included in recall 04v332000 (front coil springs). the vehicle was being repaired at the time of the complaint. the current and failure mileages were approximately 140,000.

2002 ford taurus front coil spring failure, resulting in punctured and brake line. extremely unsafe due to lose of steering and braking. this vehicle should have been recalled as previous model years were. *tr

While backing out of a driveway, the right front coil spring broke allowing it to slip past the bearing plate and rip open the front tire. required a tow and replacement of the spring, sway bar stabilizer and the tire. also had to have a front end alignment. because the 2002 taurus is notorious for this problem, i had to replace both front springs. *tr

1) driving on a residential street going approx. 25-30 mph. 2) only occurrence of incident, car was serviced. 3) replaced both front coil springs and replaced passenger side front tire where incident happened. old part i don't believe is available. *tr

Tl*the contact owns a 2002 ford taurus. while reversing, the contact heard a noise. he then noticed the left front tire had become flat. he had the vehicle lifted and found that the left front coil spring was broken. the contact planned to call the manufacturer and have the vehicle repaired. the current and failure mileages were 127,224.

Our 2002 taurus was sitting in our driveway when we heard a loud bang. when i looked the car over, i found a broken rear left spring. one end of the spring was about 1/2 inch away from the tire. if this happened on the road, the result could be catastrophic. we have not had the repair done yet. *tr

Broken front spring on 2002 ford taurus. fortunately, the spring did not break on the freeway! *tr

I, like thousands of others, have experienced a failure in the front coil springs of my 2002 ford taurus. this can be very dangerous and potentially fatal, as the spring rips through the tire when it fails/break. i understand that ford recalled all 1999-2001 models for this very issue but despite it continuing to occur on 2002 and 2003 models they have done nothing and do not honor the repair as a manufacturing defect, which is very costly. there are many people at risk on the roads with this condition and something should be done. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 40 mph the front driver side coil spring broke and punctured the front driver¿s tire. the contact was able to install the spare tire and drive to a local repair shop. the mechanic replaced the front strut assembly and installed a new tire. the manufacturer advised there were no recalls on the vehicle and would provide no assistance. the contact believed the failure should be a recall issue due to the nature of the failure. the failure mileage was 109,000.

Front coil spring broke, puncturing adjacent tire and breaking the suspension linkage. *tr

Front and rear coil springs broke in 2006. the front spring broke and went through the side wall of the left front tire. had to be towed to the ford dealership. cost was around 450.00 with every thing. then in 2007 or 2008 the rear coil springs broke and had to be changed along wit the struts . and that bill was also around 400.00 to 450.00. and it has never stopped it eats front tires up like it's candy. this car is like a money pit. *tr

2002 ford taurus left rear spring broke and punctured tire side wall making tire unrepairable. right rear spring also broke but not yet touching tire side wall. i do my own repairs and the cost will be approximately $200 . parts will be available if requested. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 10 mph, the rear coil spring broke and punctured the tire. the dealer was contacted but would not provide any assistance. the contact stated he had previously experienced the failure with the font coil spring and the manufacturer took the liability for the repair. the dealer advised that the current failure would only be replaced at the owners expense. the current and failure mileages were 118,497.

2002 ford taurus se station wagon front left coil spring broke while driving at 25 miles per hour on city street. severally gouged, but did not puncture, left front tire. tire, however, did have to be replaced in addition to the spring and strut assembly. also replaced right front spring and strut assembly due to safety concern. *tr

Front passenger side spring broke destroying tire. *tr

Tl*the contact owns a 2002 ford taurus. while driving at 45 mph, the contact noticed a grinding noise. after examining the vehicle, the contact noticed that the rear driver side coil spring had broken. the vehicle was towed to a repair shop where the coil spring was replaced. one year after the repair, the contact was driving 45 mph when the front passenger side tire became flat because the coil spring had broken. the vehicle had not been inspected at the time of the complaint. the failure mileage was approximately 80,000. the current mileage was approximately 87,000.

See ea08018... rear springs both snapped on my 2002 ford taurus. thank god i hadn't made it to the interstate yet. after some research, it appears this extremely common on the 2002 ford taurus and that ford is aware of the chronic nature of this issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2002 ford taurus defective springs *gr the consumer stated she was pulling out of a parking lot when she heard a noise. she promptly stopped driving, and discovered the front driver's side tire was flat. she put the spare tire on and returned to where she purchased the tires, only to learn the warranty did not cover the situation. the consumer was informed the tire would not be replaced, because the damage was caused by a broken coil spring and not because of any inherent problem with the tire itself. a month and a half later, the driver's side rear tire was damaged in the same manner which was due to a defective coil spring. the consumer discovered a recall regarding the coil springs for the 1999-2001 models.

I had to replace a front passenger side coil spring on a 2002 ford taurus after it collapsed while she was backing out of a parking lot. she had traveled @200 miles in the previous two days with passengers in the car without incident and had no indication there was any problem with the vehicle. as an owner i think we should have been notified of any potential safety hazard by the manufacturer so we could have had the vehicle inspected and work done to prevent the failure. i would rather have the option to replace the springs before the coil failed, as had this happened when she was traveling it could have been a catastrophic event. *tr

I backed out of a parking space at work and my left front tire blew out after backing up about 2 feet. come to find out my coil spring had broken and gashed the inside of my tire and ruined the stabilizer link. i had the coil spring replaced (quick strut) along with a new stabilizer link and a wheel alignment done. i also had to purchase a new tire today. *tr

Tl*the contact owns a 2002 ford taurus. while driving at 60 mph, the contact stated that he noticed a loud, clicking noise so he pulled over to the side of the road. he noticed that the front driver side coil spring was broken. the vehicle was towed to a repair shop where both front coil springs were replaced. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 172,000.

Tl*the contact owns a 2002 ford taurus. when the vehicle was taken in for routine maintenance, the mechanic stated that the front left spring was broken. the mechanic replaced both front springs and struts. within a few weeks, the contact heard a loud noise when the vehicle was parked. upon inspection, she saw that the front right spring was broken. the vehicle was taken back to the repair shop and the front springs and struts were replaced. the contact called the manufacturer but she was told that they would not offer any assistance with the repair cost. the failure mileage was 63,119. the current mileage was 63,124.

Last february i had to replace the 2 front coil springs in my 2002 ford taurus after the drives side broke puncturing the tire. the vehicle had about 85,000 miles then, and i was making a right hand turn into a parking lot at about 10 mph. now my 2 rear coil springs have broke and are in need of replacing. the car has about 114,000 miles, and when the passenger side broke, i was driving about 60 mph. *tr

I was driving my 2002 ford taurus (with my family in the car )when i heard a loud bang and i slammed on the brakes almost hitting the car in front of me. i got out of the car and retrieved a piece of a suspension: spring coil. it appears to be one of the front springs. disaster was averted, barely.. i noticed that this particular part was recalled in 1999-2001 models. i cannot understand why this part (which is essentially the same part) was not recalled in the 2002 model. repairs have not been completed as i feel this should not be my responsibility to pay. this was dangerous and could have been a lot worse.... *tr

I have a 2002 ford taurus station wagon. while pulling out of the driveway there was a loud noise. i immediately pulled back into the driveway to get the vehicle off the street and called a mechanic. upon removing the left front wheel he discovered that the left front coil spring had snapped and that the jagged edged of the spring had sliced through the tire side wall. the car was towed the mechanics garage where upon further investigation he found that the left front sway bar link and the left front strut assembly were also damaged. the failure has occurred only once - so far. the consequence in this case were not catastrophic - loss of use of the car for 2 days and a $950 dollar repair bill although i hate to think of the consequences had i been driving at highway speed and had this happen. i'm afraid it would have resulted in complete loss of control of the vehicle and a serious crash perhaps with serious or critical injuries or death. my research shows that ford recalled the 1999-2001 taurus models in northern states for this same defect and paid to replace both right and left front coil springs modified with a guard to prevent such catastrophic damage should a spring break again. this recall should be extended to include at least the 2002 model year which i'm told uses exactly the same springs as the 199-2001 model ford taurus. *tr

I just purchased a 2002 ford taurus with 40, 673 miles. i had the vehicle safety inspected and revealed that both rear springs were broken. i learned that this is a very common occurrence on the 2002 taurus, after the fact that i had just purchased the vehicle. my dealer is replacing them at no charge, but i will have to pay to replace the front springs. how can a vehicle with 40,500 miles have broken springs? i am concerned for the safety of my young family driving on the roadways if all the springs are not replaced, and the 2002 taurus is not recalled. *tr

Left rear coil spring is broken. *tr

Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 55 mph when the left coil spring broke. the driver side tire was punctured as a result of the failure. the failure occurred two years ago. recently, the rear right coil spring broke which was replaced. the contact had concern of the potential safety hazard. the failure and current mileages were 72,000.

Driving 2002 ford taurus with 3 kids in car and going 55 miles an hour when the front driver's side spring popped and strut went into tire. barely got off the road because it would not steer. was told it was under recall but it wasn't. it was the 2001 ford taurus that was on recall. had to pay $545 to get fixed. was told by dealership that the engine etc is 2001 model but shell of car is 2002. *tr

The rear driver's side coil snapped, and jetted into the tire, causing air to leak and a circular rut around the entire inside rim of the tire. left driver and passengers stranded and resulted in almost $600 in repairs. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving in reverse at speeds of 5 mph, the rear passenger side coil spring fractured. both the dealer and manufacturer were contacted and advised the contact that there were no recalls for the failure and the vehicle was outside of factory warranty. repairs to the vehicle would be at the owners expense. the failure and current mileage was 36,000.

The front driver side coil spring broke and punctured the sidewall of tire resulting in a blowout. *tr

2002 sel noticed running a little low in the rear, before i took off for my 140 mile drive to the race track (i am a chaplain) i decided to pull one rear tire and take a look at the suspension. saw no problems, was about to put it all back, when my tire (thanks god) flipped over and i saw a groove. why would michelin put a groove like that in the sidewall? i was stumped and thought it looked like it had rubbed, so i started looking - the lower coil of the spring had popped out and was worn shiny from the contact with the tire. i have been driving like that for probably 1000 miles. went and bought a new strut assemble and now i am trying to get the lower pinch bolt out! then i need to go buy a new tire. *tr

I was backing out of driveway and heard a pop and air releasing from tire. while changing the tire my husband noticed that it wasn't just a normal flat but the spring had broken and pierced the tire. the car was towed and is currently with my mechanic and they are attempting to only replace both the springs and the one tire. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that as she was driving in reverse at approximately 5 mph, the front end locked up on the driver side breaking the strut assembly spring and the left sway bar link. as a result, the tire on the driver side separated from the vehicle. the vehicle was towed to a local repair shop where the strut assembly spring and the left sway bar link were replaced. the contact called the manufacturer and was informed that the vehicle was outside of the warranty and had no open recalls. the failure mileage was 81,781.

Both rear springs broke on my 2002 taurus at the same time. the broken spring also damaged the rear tires. my mechanic would not let me drive the car till it was repaired because the broken springs were sticking into the rear tires. *tr

Front coil spring snapped and punctured tire. resulting in a flat tire. fortunately the vehicle was moving slowly from a parking spot. the spring was replaced. *tr

Driving along without incident and heard a loud popping noise. saw that my tire was blown and smoking so went to put the spare on. once car was jacked up to change tire, the front coil spring fell down. noticed that the coil spring was completely broken and had torn into my tire (thus causing a huge gash in my tire and smoke). found this to be quite unusual and quite dangerous had i been traveling at a high rate of speed. that being the case, i did some research on the internet and found this to be a big problem for the 2002 ford taurus model. apparently ford had recalls for models up until 2002 for this exact problem however the 2002 model has yet to be included. contacted a repair shop and was told repairs would cost at least 600.00. parts had to be ordered. front coil spring had no rust therefore should not have just broken apart. this is an apparent defect and ford needs to accept responsibility and recall before someone is seriously injured. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving between 10-15 mph the front coil spring fractured and punctured the front drivers side tire. the tire and spring combination also fractured the stabilizer bar link and punctured the axle boot. the contact did not take the vehicle to a dealer but made the necessary repairs himself. the manufacturer was contacted but would provide any assistance. the failure mileage was 140,000.

Ford 2002 front driver side and both rear coil spring failure.

Tl*the contact owns a 2002 ford taurus. while pulling out of his driveway, the rear coil spring broke, which caused the vehicle to drop lower than manufacturer specifications. the dealer advised the contact that the vehicle was not included in any recalls related to the failure. the current and failure mileages were approximately 82,000. updated 6/21/10 *cn updated 06/24/10. *jb

The right front spring for the strut rusted out and ripped open the right front tire. car has 70,000miles. recall to install shield so spring can't rip tire was done for all models up to 2002. i could have been killed. on line report of problems with this car indicate numerous owners having this same problem,

2002 ford taurus front passenger side spring broke when reversing out of driveway, destroyed tire similar to the 1999 - 2001 models that were recalled. *tr

While slowly backing out of my driveway. all of a sudden my front driver side tire blew. i just bought new tires a few months ago. while getting it changed, is when we realized the coil/spring had snapped. the machanic said in his 35 yrs of experience, he had never seen such a thing. and told me to look for a recall. after reading the horror stories about the front and back coil/spring snapping. i had all 4 replaced, front end alinement, and a new tire. costing me 793.65!!!!!!!!

Rear coil springs failed after 74,000 miles. this was discovered during a safety inspection. this failure caused the vehicle to fail the safety inspection and by state law is not driveable until repaired. springs had split and were partially collapsed. this car is not driven on rough roads, used to tow or carry any heavy loads. the cost to repair was quoted at $635 by a ford dealership. i believe that these springs failed due to defective or inadequate materials.

Tl* the contact owns a 2002 ford taurus. while the contact was driving at approximately 20mph, he noticed a clunking sound coming from the front end of the vehicle. shortly after, the front end of the vehicle suddenly dropped to the ground. the vehicle was towed to a local mechanic who informed him that the front coil spring needed to be replaced. the current and failure mileages were approximately 120,000.

Left front coil spring broke into 3 pcs., punctured tire and shattered composite stabilizer linkage. i was backing up in parking lot to leave work when i heard an explosion, the car dropped to pavement and smoke blew out from around tire and motor. i am checking to see if there is a recall in order to have car picked up by a dealer to have repaired. the car can not be driven. there is no corrosion or wear on the coil spring. the car has 7100 miles on it. i bought it used at a dealership in philadelphia pa 5 years ago.

Entering driveway, right front tire blew out and car "clunked" to ground! had difficult time to get the carjack under car..because it was so low, no realization at that time that springs were gone. replaced with donut spare, while driving to repair shop next day, car started smoking and smelling like burning rubber. smoking a lot. both tires in front burning up. made it to repair shop, was told both front springs were gone, and both front tires were gone. had to replace springs and tires in front end = $516.25. was told i was lucky to make to to repair shop with all the smoke and burning rubber. was also told i was lucky i wasn't driving on the highway. was also told this happens often in 2002 taurus model. i do not know if repair shop kept the old springs. i was too angry to ask. the tires looked like someone took a can-opener to them and sliced them wide open. very angry. *cn

I have a 2002 ford taurus sel. yesterday my cruise control cable got stuck in the open position while driving on interstate 45 in houston during the early evening. braking helped slow the car down, but it would accelarate back up again as soon as the brake was released. my son was able to get off the highway safely, but only by putting the car in neutral with it still revving up past 5000 rpm. he turned off the car when on the service road and it came to a safe stop. when the car was started up again, it would rev back up. my oldest son and i met up with him, and when we opened the hood of the car, the cruise control cable was stuck in the open position. there is a small nick and crack in the outside housing of the cable that it got hung up on. my son disabled the cruise control so that we could drive the vehicle home. i have a picture of the housing and have put a call in to my dealer, champion ford in houston, this morning. i am waiting for the service department there to call me back now.

I have a 2002 ford taurus. this morning, the left-front coil spring of my taurus broken and it ripped the tire. all of this happened when it was parked in the garage without driving. before this, it worked fine with no problems. also i will have to replace the spring, strut and tire for my car. *tr

I was backing out of my garage and heard a loud hissing sound and my vehicle stopped moving in reverse and wouldn't move forward, i got out and observed my front left(drivers front) tire going flat. i looked under the vehicle and couldn't see anything, so jacked the taurus up and saw that the front spring had broken and stuck into my tire(which deflated it quickly) and also had broken my stabilizer link off at the strut ,i had to replace my spring, strut, sway bar end link, and front left tire to correct the failure. *tr

Tl* the contact owns a 2002 ford taurus. the contact discovered that the front driver side tire was flat. the contact called a tow truck to change the tire and notice the coil spring was broken. the vehicle was towed to a locate mechanic. the local mechanic replace the front coil spring, strut and the driver side tire. the contact reported the issue to the manufacturer regarding the front coil spring. the contact feels a recall should be issued for this year make and model due to numerous complaint on the internet regarding the coil springs. the failure mileage was 105,000. updated 11/16/10 *cn updated 11/16/10

2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it further, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. i do not know the status of the strut. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. will be calling ford dealer to get estimate for repairs. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr

2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. vehicle has 102,000 miles and used in wisconsin. will be calling ford dealer to get estimate for repairs as i hear there is no recall as of yet. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr

Front suspension spring broke, disabling the car. the sudden break took out front left sway bar support. car was immediately disabled. this is dangerous. could cause a car to loose control and possibly flip. issue was addressed on ford taurus models for 2001. the issue has not been addressed for ford taurus models for the year 2002 this is my car. *tr

2002 ford taurus. right rear coil spring broken at base and hung down causing tire damage. did not puncture tire as broken end was facing away form tire, but possibility of more serious damage existed. *tr

The front driver's side coil spring on my 2002 ford taurus ses busted in half and shredded my driver's side tire. there is a recall for 99-01 taurus's, but not 2002, even though a quick google found pages with hundreds of the same problem reported. it happened backing out of my garage, but at speed could/would have killed somebody!! this recall needs to extended out to the '03 model year. *dt

My son was driving home in his 2002 taurus, when all of a sudden the passenger side rear tire blew out. fortunately he was not far from the house and he was able to get the car home. i was upset because i had just replaced all four tires on 1/3/10. as we processed to change the tire, i discovered that the rear coil spring was broken and that is what causing the tire to blow out. i had a similar problem with the coil springs breaking, when i had the tires replaced back in january. the complain number from that incident is 10297845. i was told by this office and by the ford motor co. that they are looking into this problem. here it is almost 4 months later and i have not heard a thing!!. when is this problem going to be remedied...when someone dies? please get back to me. this office can reach me by phone, [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

17 year old daughter was pulling out of parking area and front driver-side tire popped on 2002 ford taurus. she called aaa and had to have flat tire changed but was informed had to be towed because the coil busted and punctured her tire. previously in september 2009, we had new tires put on the car and one of the back springs were broken and had to have it repaired before putting on the tires. *tr

Front spring on 2002 ford taurus broke, puncturing the sidewall of the tire. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that when he attempted to drive in reverse, he noticed that the front left wheel was dragging and the tire was flat. he removed the tire and observed that the front coil spring was fractured and punctured the tire. the coil spring and stabilizer were replaced by the contact. the manufacturer stated that because there were no recalls on his vehicle, they could not offer any assistance. the current mileage was approximately 83,500 and the approximate failure mileage was 83,440.

Both rear springs on my 2002 ford taurus ses broke. the left front spring broke 3 years ago. *tr

My daughter was backing up her 2002 ford taurus from our driveway when the left front tire blewout. upon further investigation it was found that the coil spring had snapped and punctured the tire. fortunately my daughter wasn't traveling at high speed when this occurred or it could have resulted in an accident. there have been numerous complaints about this problem with the 2002 taurus. previous years were recalled but to my knowledge the 2002 model year hasn't been recalled yet. *tr

Tl* the contact has 2002 ford taurus. the contact had the front coils springs fail on the vehicle, as a result it blew out the two front tires. there is a recall on the older model taurus with campaign number 04v332000. the dealer had not been contacted at the time of the complaint. the failure and current mileages was 55000. updated 05/04/10. *lj updated 08/24/10

I drive a 2002 ford taurus. i was backing out of the driveway when my front-left coil spring broke, severely damaging the adjacent tire. i had to replace both front springs, the sway bar link, front tire and have the car towed to the garage. i also had to have a front end alignment after replacing the tire. the repair cost ~$800. the mechanic installed plastic guards alongside the coil springs in case they broke again so the tire wouldn't be shredded. my previous car was a 1996 taurus and the exact same thing happened to it; luckily in both cases i was not driving at high speed on a busy roadway. i notice that ford currently has a recall for 1999-2001 taurus (nhtsa recall # 04v332000), but not the 2002. anecdotally, from speaking with mechanics and the dealership, this is a chronic problem with the taurus in general, not just the 99-01 models. *tr

Front spring broke and slashed tire. now, a few months later, the rear spring is broken. *tr

Front coil spring broke. *tr

I have been the owner of two 2002 ford taurus automobiles. i've had to replace all 4 coil springs on my first one because they simply broke in half. only one broke at a time but you have to replace the coil springs on both sides of the car when that happens. so i have had 2 repair jobs replacing 4 coil springs. one of the springs broke while traveling at 40 mph and destroyed the tire on the front drivers side. i was able to control the car, no accident occurred. the first time it happened i just took it to my regular tire store and had it fixed at a cost of $800.00. a year later when another one broke i called ford and they said that there was a recall on those springs but only included 2001 and earlier models. i told them at the time there is a problem with these springs, it's happened to me twice and every tech who knows anything about these cars agrees. the ford taurus's of these model years have coil spring problems. no luck with ford and once again i had to shell out around $800.00 in october 2009 i bought another 2002 ford taurus (dumb me) off a neighbor and sure enough, another broken coil spring. this time i was pulling in my driveway, i could feel it break and again it ruined a 5 month old tire. by the way with every repair job you have to buy 2 new tires as well. the broken spring ruins the tire so you have to buy 2. i called ford again and they told me i'm out of luck. i explained that this is the 3rd time, in 2 different cars and that this has happened. they were less that helpful, polite but of no help. so now i'm looking at another $800 or so. is there anything you can do to help me? *tr

Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 20 mph when the bolt snapped off of the wheel causing the contact to drive the vehicle to the side of the road, the contact also noticed that the vehicle was hard to maneuver after the bolt came off. a metal company tested the bolt and informed the contact that the bolt was made of decomposing metal. the vehicle was not taken to the dealer but to a personal mechanic for service. the approximate failure mileage was 155,108 and the approximate current mileage is 157,108 the consumer stated while driving he suddenly lost steering capabilities. updated evoq 06/09/10.*jb updated 08/23/11. *jb

Tl* the contact owns a 2002 ford taurus. while the vehicle was traveling at a speed of 10 mph the contact attempted to make a turn and noticed a popping noise coming from the front end of the vehicle. after examining the vehicle the contact noticed that the front passenger side tire had become flat as a result of being punctured by the coil spring.the vehicle was taken to the dealership where the contact was informed that both rear struts were damaged. the current and failure mileages were 48000.

I have a 2002 ford taurus se v6. the left front spring broke and began to rub the tire. i was only doing about 30 mph at the time on a small road and could pull over in about 300 feet. this car also had two rear springs break about 6 months ago. the car has 117,000 miles on it. i had a 1999 taurus that had a recall that installed a shield around the spring to prevent a spring break from shredding the tire. this is an unsafe design. if i were going highway speeds when this happened, i probably would have been severely injured, possible rollover. *tr

On the morning of march 1st, 2010 my wife was backing our 2002 ford taurus out of the garage when the tire blew. upon inspecting the car i noticed that the coil spring was broken and contacted the tire resulting in tire failure. this is the second time that a coil spring has broken and blown a tire. the first time was in 2006. we live in franklin massachusetts. we bought the car new in 2002 from acton ford. ford did not offer to cover the cost of the repairs. franklin ford mentioned that it was a campaign and the car was not covered. my wife and i recently sold the car for parts to a toyota dealer. we are concerned about the safety of people driving these cars that are unaware of the potential dangers. i'm thankful that my family was not driving on the highway when the tire blew. i took pictures of the tire and spring. i have the vin number as well. thanks for your time. *tr

Tl*the contact owns a 2002 ford taurus. while the contact was drving 30 mph .the vehicle suddenly shut off without warning. while the contact was attempting to pull to the side of the road the driver side seat broke off from the bottom of it's base causing the contact to crash into a nearby wall.the contact was injured during the crash. a police report was filed for the incident. the vehicle was taken to the dealership where the contact had the brakes, struts, ball joints and instrument panel replaced. the failure and current mileages were 68000.

Right front spring broke and punctured the tire - spring and tire had to be replaced. they punctured after vehicle was out in motion. *tr

Problems with noise front passenger side shuddering sound while driving comes and goes. problem with car running rough engine power decreased, seam like fuel is poor, some malfunction causing problems in traffic. this malfunction always happens on start up and during regular operating during driving. we have to keep letting off the gas and giving gas to try make it run right a hope to have a smooth ride. the popping noise from the front end always happen daily during driving with normal speeds. the front rotors has been changed three times since i owned this vehicle, continuing to have problem with the front end. brake pads always have been changed during these problems. *tr

This happen to my car and now i see five others: 2002 ford taurus front suspension complaints 1 complaint number: 10311880 incident date: february 4, 2010 date added to file: february 18, 2010 description of the complaint: left front coil spring broke and ruptured left front tire, also broke left side swaybar end link detailsdiscuss it in forum 2 complaint number: 10311202 incident date: february 14, 2002 date added to file: february 17, 2010 description of the complaint: left front spring broken with puncture of tire detailsdiscuss it in forum 3 complaint number: 10310960 incident date: december 9, 2007 date added to file: february 16, 2010 description of the complaint: my 2002 taurus was sitting in the driveway when my husband heard a loud bang. the coil spring on the drivers side broke and put a hole the tire. the cost to get the springs replaced and a new tire was over $600.00 detailsdiscuss it in forum 4 complaint number: 10308675 incident date: february 10, 2009 date added to file: february 11, 2010 description of the complaint: car was parked and put into reverse to back up in drive when tire exploded. upon examination the drivers side suspension spring had exploded into 2 pieces and ripped into tire. detailsdiscuss it in forum 5 complaint number: 10308774 incident date: february 10, 2010 date added to file: february 11, 2010 description of the complaint: i was driving my ford taurus 2002 and the front left coil spring broke resulting in the broken coil spring puncturing my tire causing it to go immediately flat. this rendered my car immobile, required towing, and replacement of both front coil springs and mounts that hold the coil springs. (cost: $695) so far, this has only happened once, and i really hope it never happens again. i have a portion of the coil spring that broke off from the rest of the coil spring. the remaining spring was kept by the auto repair shop. the portion. *tr

Tl*the contact owns a 2002 ford taurus. when the consumers son was attempting to enter the vehicle, he noticed that the front driver side tire was punctured by the coil spring. the vehicle was towed to the dealership where the contact had the coil spring replaced. there were no prior warnings. the current and failure mileages were 75000. updated 04/01/10. *lj the front springs. left front link. lower ball joint and tire were replaced. updated 06/04/10

Tl*the contact owns a 2002 ford taurus. the contact stated that the left front coil spring broke and cut the tire while he was driving up a hill. the entire inside of the tire had shredded and separated. the ford manufacturer was called and stated that there was no warranty or recall for the failure. the contact had to repair the vehicle himself. the failure mileage was 79,437. updated 04/13/10. *lj updated 10/08/10*jb

The car made a loud bang n front end dropped to the ground. drivers side front suspension busted n blew out the tire, just reached home driveway. it is not fixed as i am on limited income. also i do have the broken parts and they are not rusted at all. also the tire was like new and is totally shot. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving 20 mph he smelled rubber burning and the tire became flat. the contact attempted to change the tire and noticed that the coil spring was broken. the contact informed the manufacturer regarding the coil spring failure. the manufacturer informed the contact that there were no related recalls for his year, make, and model regarding the coil spring. the contact stated that the vehicle was unsafe to drive. the vin was not available. the failure mileage was 139,000.

My daughter's 2002 ford taurus had the front driver's side spring snap off and punctured here new tire, while back out of the driveway. i see there is a recall up to 2001 and wonder why this car, with the same problem, would not be covered. this is very disappointing. *tr

Left front coil spring broke and ruptured left front tire, also broke left side swaybar end link. *tr

My 2002 ford taurus had both front springs broken, 1 tire destroyed, drive axel destroyed and a stabilizer link destroyed. there is a recall for up to 2001 and wonder why this car with the same problem would not be covered. this is extremely disappointing. *tr

2002 ford taurus. both rear coil springs broke december 2009 and january 2010.. had to have both coils and struts replaced and stabilizer bar, over $2,000. front one broke and punctured/ruined tire february 2010, requiring a tow to dealer mechanic. luckily the front one broke while in driveway and not while driving. seems a bit too coincidental for 3 to break in such a short time. i don't feel safe, so had the other front one replaced before it snaps. another over $2,000 bill. *tr

I have a 2002 ford taurus, when my 16 year old son was driving the car, the front coil spring broke and blew out his tire while he was driving, this also happen to my 2000 ford taurus years ago. i assumed this was a recall due to the 2000 ford had the same problems. i checked and my 2002 is not on the recall list for the coil spring because you changed manufactures & not enough people complained about this problem. i'm not impressed with the ford taurus at this point. i have 3 of them 2000, 2002 and 2007 taurus i also have a ford 500. i have always had faith in your tauruses until this has happen 2 times now and it is going to cost me almost $1000.00 due to the fact i now should replace the struts along with the coil springs and buy a new tier. i would like to know why just because you changed manufactured you would not honor a problem you have had on the ford taurus several years in a row. i thank god my son was not driving fast when the coil spring broke and blew the tier out, he is 16 years old we bought this car because we thought it would be a safe car for him. *tr

1. started car, a 2002 ford taurus and began to back up and the front left tire blew violently. 2. subsequently found the coil spring had broken and speared front tire. 3. replaced coil springs and front tire at an approximate cost of $500. *tr

Car was parked and put into reverse to back up in drive when tire exploded. upon examination the drivers side suspension spring had exploded into 2 pieces and ripped into tire. *tr

Left front spring broken with puncture of tire. *tr

I was driving my ford taurus 2002 and the front left coil spring broke resulting in the broken coil spring puncturing my tire causing it to go immediately flat. this rendered my car immobile, required towing, and replacement of both front coil springs and mounts that hold the coil springs. (cost: $695) so far, this has only happened once, and i really hope it never happens again. i have a portion of the coil spring that broke off from the rest of the coil spring. the remaining spring was kept by the auto repair shop. the portion of the coil spring that i have shows the slightest amount of rusting on the inside of the coil spring. apparently, it does not take much to damage these coil springs. *tr

My 2002 taurus was sitting in the driveway when my husband heard a loud bang. the coil spring on the drivers side broke and put a hole the tire. the cost to get the springs replaced and a new tire was over $600.00. *tr

I didnt get into and accident. went to change my tires, the rear springs were broke. i replaced both sides and spent 800. took my car into my dealer in january to get my heat fixed and they told me the right front spring was broke. so i had the fix plus the tie rod *cn

Sudden failure of front left coil spring on 2002 ford taurus resulting in puncture of the left front tire. car was towed to local dealership and both front springs and left front tire were replaced. reference nhtsa ea-08-018. *tr

2002 ford taurus sel, front right coil spring is broken when the car sitting in a parking lot. the broken spring then punctured into the tire and totally damaged it. *tw

Front passenger coil spring broke on a 2002 ford taurus, pulling it out of the garage. car is immaculate, barely driven (40k miles), never hit or bumped. broken spring shredded the tire completely in half. certain death would have happened, had this occurred at highway speeds. ford is aware of the problem for this car and model, for years ending 2001. needs to be mandated for 2002 (and beyond, if applicable). *tr

Front coil spring broke ---punctured tire ----spring dropped down on transaxle ----left front dropped to road surface -----causing loss of control. *tr

I was backing the car out of the garage when i heard the left front tire blow out, after removing the tire i noticed that the coil spring associated with that tire was broken into 2 pieces, with one of the pieces puncturing the tire. the car is a 2002 ford taurus, and the spring has no corrosion or other damages to it at all. thank goodness i wasn't driving down the road when this occurred, i have not done anything yet to fix the car, i was hoping there was some sort of recall notice on it, after searching the internet i noticed that there is no active recall on the 2002, but several hundred people have had the same problem. *tw

2002 taurus lx driving and rear strut assembly failed spring broke and punctured the tire, vehicle towed for repair. rear coil springs defective, final cost of new tire and parts and labor on struts approx $875- in repairs. *tr

2002 ford taurus last month i had to replace both of the rear springs last week i had to replace the rack/pinion today as i just started to drive forward in my driveway, the front right spring broke and pierced the front right tire. i was going so slow in the driveway that the sharp edge of the broken spring started slicing into the tire as if a person were peeling an apple. it scraped into the tire until it pierced through the sidewall. thank heavens this did not happen at 70mph i have read about the prior recall involving these same parts on the 2001 and earlier ford taurus models and on 2003 and earlier ford focus models which use the same parts. how in good faith could you believe that these parts were going to just disappear from the face of the earth. ford continued to use these parts until they were gone and just rolled the dice that they would not be caught by your agency. you must help the thousands of people out there driving various models of fords with these same parts this appears to be a very, very common problem with the ford springs. the events that lead up to the rear springs being defective were a thump when the r/r spring broke and the car dropped a little bit. while the mechanic was replacing it, i had him check the l/r spring at which time he found that one on the verge of cracking. the rack and pinion was leaking and upon further inspection it too was found to be bad. and as i explained above, i was driving out of my driveway at approx 2 mph as i was only going about 20' as i had to stop and pick up my wife who had walked to the mailbox. the rear springs are not available as it was last month. the rack and pinion is going to be returned for the core deposit unless you ask me to keep it. the front springs will be available as i will be changing out the l/f spring also. please help all of us and possibly prevent a tragic accident. *cn

Tl* the contact has a 2002 ford taurus. the contact stated that while parked in the driveway the coil spring broke and burst the left front tire. the contact stated that this is a safety issue. the failure and current mileage was 101000. updated 03/12/10. *lj updated 09/21/10*jb

My front left coil spring snapped while i was pulling out of my drive way and went right through my tire. i drive a 2002 ford taurus. *tr

Driver's side spring broke destroying the tire, bending the strut and breaking the sway bar link. the car had to be towed and the repair was over $550. the car was parked when the incident occurred. *tr

I own a 2002 ford taurus that i purchase new. on 0202/10 my wife was backing the car out of the garage when heard a load bang, and the car suddenly stop. she noticed the front tire was flat, and when i removed the tire i notice that the front coil spring was broke. i'm very happy she wasn't driving 55 mph at the time it broke. i did some checking and found out there was a recall on this coil spring thru 1999 to 2001. i call the ford motor co. that they still have a major safety issue with this car, but they didn't seem to care. *tr

Tl* the contact was owns a 2002 ford taurus. she stated while driving at speeds of15 mph, she could hear what was similar to banging metal. later, she noticed the front driver's side tire was flat. she called roadside assistance and the spare tire was installed on the vehicle. she was able to drive the vehicle to her nearest dealer where they found the front driver's side coil spring had snapped and punctured the tire, causing the flat. this also caused damage to the struts, which also needed to be replaced. there were no recalls for the failure and repairs would be at the owner's expense. no repairs were made to date. the failure and current mileages were under 163,591.

On jan 15, 2010, my wife pulled out of our driveway to go to work in our 2002 ford taurus sedan. the left front tire went flat immediately. i quickly put on the compact spare tire so she could get to work on time. two days later, the right front tire went flat all of the sudden about a mile from our house. further investigation showed that each of the tires went flat because the coil spring of the front strut on the associated side of the vehicle broke and stabbed the tire. i know it is hard to believe but within two days, the spring on each of the front struts broke. we are very grateful that this happened at a low speed. it could have been deadly if it had been the week before when we were traveling at 65 mph on a trip to des moines. at the time of the breakage, the ford taurus had 99,300 miles on it. i was able to get the car home and plan to replace the front and rear struts myself. since i will do the work myself, the cost of the repairs will be about $1,000.00 dollars, which includes 4 new struts and two new tires. i will not use ford replacement parts, but will use monroe or moog. *tr

Tl*the contact owns a 2002 ford taurus. while driving 5 mph in reverse the contact heard a popping noise. the coil spring broke and punctured the tire which caused the front of the vehicle to collapse. the contact has not taken the vehicle to a dealer. the contact noticed that the 2001 model vehicle is related to a suspension, front springs, coil springs recall campaign id number 04v332000 ; however, it does not apply to his 2002 year, make and model. the contact request that the manufacturer extend the recall since his failure is related. the failure mileage was 90,000.

2002 ford taurus sedan w/45k miles broke front left spring taking out tire. aaa towed car to shop where other side did the same thing when they moved car. car owned/operated by 80 year old woman. total cost $850 by non ford garage, as ford claims no responsibility. i have looked around enough to know better. something needs to be done before somebody gets killed!!!!!!!!!!!! *tr

Front driver's side suspension coil spring failed catastrophically puncturing adjacent tire. the front driver's side wheel immediately locked up and the tire deflated completely. fortunately, the car was not traveling at high speed at the time. vehicle had to be towed to shop where it was necessary to replace both front springs and one tire. it was also necessary to do an alignment. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that the left front suspension spring broke and punctured a hole in the tire while driving 5 mph. the contact pulled to the side of the road, changed the tire and was able to drive home. the dealer or the manufacturer have not been notified. the failure mileage was 111,000.

Heard a loud bang while driving a 2002 ford taurus. car leapt to the left and i heard loud screeching. i braked and slowed, and when stopped i discovered a flat left front tire. when i removed the tire to put on a spare, the tire was stuck on something in the back. after turning it to view - i saw that the coil spring was running right through the tire! apparently, the coil spring had snapped and immediately punctured the tire. car was towed to a shop and lots of repairs ($$$) were needed. i called ford, and they said there was no recall on the 2002 model, only on 1999-2001 (same widespread problem). after looking online, i see many, many people have written about this same issue on the 2002 taurus - but ford refuses to extend their recall to that year's model. this was a serious issue while driving - i can only imagine what would disaster might have occurred if i was on the highway when it happened!! *tr

My 2002 ford taurus has broken both rear coil springs. the car is driven in the western new york area all of it's life and has about 100,000 miles. there was no other damage to the vehicle. i have heard of other model years also having this problem. i'm going to replace these to correct this problem, and keep the old parts. *tr

Electrical problem - certain lights stay on, others toggle on and off, automatic door locks come on and go off repeatedly without notice or cause. ford recalled vehicle and said it was repaired id#04v106000 at that time (a couple years ago now) at the time the car was new and had not shown any problems yet. (it is possible the dealer did not actually do repair as advised) fords recall # 04s12 other strange things are happening with various electrical items, the indicator lights in the dash light up without notice saying doors are open or trunk. *tr

Tl*the contact owns a 2002 ford taurus. the vehicle was parked and a loud explosion came from the front end of the vehicle. the front driver side coil spring broke which caused the tire to explode. the vehicle has not been repaired at this time. the contact had concern of the safety risk involved. the failure and current mileages were 75,000. updated 02/17/10. *lj updated 02/19/10

Tl* the contact owns a 2002 ford taurus. the contact stated while pulling out of a parking space the front spring broke on the driver side puncturing the tire. the contact took the vehicle to sears to have the tire and the front spring replaced. a month later while driving at 50 mph the rear driver side spring broke and punctured the tire. the contact called the dealer and the dealer informed the contact that there was no recall. the contact saw a recall regarding the suspension:front:springs:coil springs, but the 2002 year/model was not included. failure mileage was 64,000.

2002 ford taurus broken front spring. *tr

My coil spring on my 2002 ford taurus broke and blew out my front drivers side tire yesterday just as i was backing out of my driveway. through searching for a recall found this has happened to hundreds of other people, this is obviously a factory defect as the older tauruses have been recalled. the scary thing is the new one may do the same thing or there are 3 others that could break. if this happens at a high rate of speed it could be deadly. *tr

I have a 2002 ford taurus i have had to replace all 4 coil springs due to them breaking. my mechanic told me he has seen this problem over and over in this model of car. the most recent break i had involved the front drivers side coil spring and destroyed a front tire as well fortunately i was not driving fast when this occurred as i'm sure it would have resulted in a more serious end. all 4 springs have been replaced in the last 7 months i do not drive my car wrecklessly. *tr

On sunday morning i went to get a paper, i started to back the 2002 ford taurus out of my driveway, when i heard a loud noise from the front of the car. i thought it was from ice build up and the cold weather. while driving down the road i could hear some noise coming from the front drivers side. i went about two more blocks to the gas station to get the paper, as i pulled in the parking lot the drivers side front tire went flat. i changed the tire, to my surprise the whole inside of a new tire was torn thru all the way around. after further inspection to see what caused this, my coil spring was broke and the sharp edge of the spring tore the inside of the tire all the way around. i spun the sharp edges of the spring to the inside away from the spare tire so i could get it home and to the repair shop. monday morning i drove the car to the repair shop to get it fixed, i was told by them that there might be a recall on the coil springs. i was flying out of state on vacation, when i returned they told me the recall only was on the 1999-2001 ford taurus. the shop changed the front coil springs, strut bearings and aligned the front end. i had to go to another shop to get another new tire and have it balanced. i called fords 1-800 number took my information, but was told no recall, you didn't bring it in to a ford dealer to be repaired, and its not under warranty. i could not get any answers to my questions, what would have happened if i was traveling 55mph and this happened?, and what changed in the coil springs from the 2001 taurus and the 2002 taurus springs. *tr

2002 ford taurus, left front coil spring snapped while parked, puncturing a hole in the tire. fortunately while parked and not on the interstate. it's my understanding the ford has a recall for the same problem on the 2000 and 2001 models but not on the 2002 model. of course my concern is this happening on the interstate and the outcome being severe. the left front strut assembly has been replaced with salvage yard parts. this was done before i was aware of this being an issue in prior years. *tr

Tl*the contact owns a 2002 ford taurus. while driving 15 mph, the coil spring broke and punctured the front passenger side tire. the vehicle was being repaired by the dealer. the contact filed a claim with the ford manufacturer. there were no related recalls or warranties. the failure mileage was 112,000.

I am not able to get my car out of park and my brake lights will not stay on when the brake is pressed. i found that there was a recall on 2002 ford taurus, but at a different trim level. i called the dealer and was told there were no open recalls for my vin and that no repair related to the brake lamp switch was ever done by a ford dealership. i'd like to understand if my 2002 taurus se was manufactured differently than the recalled vehicles. i am having the same problem described in the recall (04s12) but my model was not included. was it determined that it was a defective part that caused the problem or defective labor? *tr

Broken front coil spring. *tr

Tl*the contact owns a 2002 ford taurus. while driving approximately 5 mph in reverse out of his garage the front driver side tire exploded. after examining the tire the contact noticed that the coil spring punctured the tire and caused a blow out. a local mechanic replaced the struts, coil spring, ball bearing, and the tire. there were no prior warnings. the current and failure mileages were 103000.

Tl*the contact owns a 2002 ford taurus. the contact was driving 35 mph on normal road conditions; there was a loud grinding noise outside of the vehicle. the driver stopped the vehicle in the middle of the road and the front passenger side tire exploded without warning. the vehicle was towed to an independent mechanic for inspection. the failure was contributed to a broken front coil spring. currently, the vehicle is being repaired for the malfunction. the failure mileage was 91,000. the vin was rejected from the system which will be updated upon receipt of the safety complaint form.

The front right coil spring broke on my 2002 ford taurus, causing my tire to have one side completely sliced off and blow out. upon getting this fixed, the mechanic noticed the back right spring was also broken. i had not had any collisions or anything to cause this. upon searching the web, i discovered that there was a recall on years up to 2001 for ford taurus's on this problem. i believe the recall should be extended to at least 2002. the parts were replaced on both broken springs, but it took 12 days to get it done! *tr

Tl*the contact owns a 2002 ford taurus. the contact attempted to drive his vehicle from a parking space into his driveway; however, he was unable to do so since the drivers side tire was flat. upon further inspection, he found that the front coil spring was broken and punctured the front tire. the manufacturer would not assume liability for the failure. there were no recalls for his year, make and model. the contact was awaiting repairs at his expense. the current and failure mileages were under 151,525. updated 4/7/2010 *cn updated 06/28/10*jb

Tl* the contact owns a 2002 ford taurus. while driving in reverse out of the drive way he heard a loud noise. upon inspection of the vehicle he noticed that the left front tire was flat. when he removed the tire he notice that the coil spring broke and punctured the tire. he took the vehicle to independent mechanic who replaced the strut and coil spring. the failure and the current mileage was 52,000. the vin was not available. he will contact the manufacturer. updated 11/19/10. *lj updated 12/02/10*jb

I have a 2002 ford taurus ses with 225,000 miles. one day when i was driving the car down the road the front window got this perfect round crack it the window then almost shattered. i did not replace it yet to see about a recall. *tr

Tl*the contact owns a 2002 ford taurus. while driving 25 mph the driver side front coil springs broke, punctured the tire and broke the front stabilizer bar. the vehicle was towed to a garage to be repaired. the dealer and the ford manufacturer were notified. a complaint was filed since there were no recalls or valid warranties. the failure mileage was 83,000.

Tl*the contact owns a 2002 ford taurus. he stated that while driving approximately 5 mph in reverse the driver side front coil spring broke and cut the tire. the vehicle is at his residence. the dealer was contacted and they stated that there were no recalls for his vehicle. the vehicle will be repaired at the owners expense. the failure and current mileages were 125390.

I went to buy new tires for my son's 2002 taurus today. i was informed from the tech at the tire store that the passenger coil spring was broken. i told him to replace both front coil springs and strut mounts. the repairs are going to be in the neighborhood of $840.00. i will have the exact price come monday. in the mean time, i was looking through this site and was blown away by the number of complaints on this issue. i can't believe that this agency or ford has not done anything in regards to it. i am going to complain to the ford dealer come monday and hope to get the ball rolling for a recall. *tr

Tl* the contact owns a 2002 ford taurus. he heard a loud bang while parking the vehicle. later, he attempted to reverse the vehicle out of the drive-way,but it would not respond. upon vehicle inspection he noticed that the coil had fractured and then punctured the front driver's side tire. the vehicle was towed to a local service dealer and he was advised that his model year was excluded from recall campaign id number 04v332000(suspension:front:springs:coil springs). additionally the power steering pump failed on his vehicle. the current and failure mileages were under 115,000. updated 01/26/10 *bf updated 01/26/10.*jb

Tl* the contact owns a 2002 ford taurus. while reversing he heard a loud bang, and then the tire went flat. upon inspection he noticed that the coil springs had fractured. while being towed the driver-side tire and coil spring fractured. the dealer was contacted and they stated that there were no recalls for his vehicle. the vehicle was in the process of being repaired at the owners expense. the failure and current mileages were 80000.

In the summer of 2009 my 2002 ford taurus was taken to the shop for brake issues. while there, the car's back springs were found to be broken. to repair this problem new parts were required and subsequently bought and replaced in my car. recently, in the past month my car started to have problems with the suspension again. when i took it in to the shop they told me that the front springs were broken. again new parts were required to fix it. *tr

2002 ford taurus - front strut and coil spring failure. on 12/31/09 as i was backing out of driveway the right front coil strut spring snapped and punctured the tire. (tire was 6 mos old with only about 9000 miles of use) i had the vehicle serviced at a local mechanic shop then on the same day and within hours of first event as i was backing up the left spring snapped and punctured the new tire i had just purchased. i had purchased two new tires since i had to change the tires as a pair. i now have had to purchase a third new tire to replace the new one on left side that was punctured in the second incident. the break point of both springs is identical to the point where the spring broke the metal is snapped identically in the exact same spot on each spring and the fracture line at the break point is the exact same on each broken piece. i have saved the pieces of the spring. i find it very suspect that the springs would snap within hours of each other at the exact same spot on each spring. all told the damages incurred will amount to over $600. i am extremely fortunate that this did not occur while driving as just a day prior i had returned home on a 250 mile highway trip. *tr

Left front coil spring broke on my 2002 ford taurus sel abruptly while driving down a clear winter road resulting in both front coil springs needing to be replaced along with a sway bar link. so far no other damage to the tires, struts, vehicle, or occupants is apparent. i am being charged for the repairs, plus towing, and rental car while my car sits in the garage for 5 days over the weekend waiting for parts. i see there is a recall on taurus for coil springs up to the 2001 model year and that many other people indicate coil spring failure on model year 2002 and 2003 taurus. why is the recall not extended to cover these model years? *tr

Backed out of garage, front of car shook then left front end dropped. the tow truck driver retrieved a piece of the broken spring out of the tire, which was the cause of the puncture. this is the only occurrence under current ownership. to correct the problem, the car had to be towed to the garage where the left front spring and tire were replaced. in addition, the sway bar link was broken when the spring broke therefore this part also had to be replaced. the blessing here is that this defect occurred while backing out of my own garage rather than a highway--hence greatly decreasing my risk of personal injury. *tr

I was pulling out of a driveway in my vehicle, and as i backed out of my parking spot i heard a popping noise. by the end of the driveway i knew there was something wrong, so i got out to check. the front left spring on my 2002 ford taurus had broken and sliced my tire open, causing the popping noise i had heard. as a result of this, my car was not drivable. my vehicle had to be towed to a repair facility, and it will cost $350 for a new tire, new springs, a front end alignment and labor. had i been traveling on an expressway going 70 mph this could have been fatal. *tr

Tl* the contact owns a 2002 ford taurus. while reversing out of the garage, the front coil spring fractured, and then punctured a whole in the tire. she called the dealership in reference to recall number 04v332000 (suspension:front:springs:coil springs). she was advised that since her vehicle identification number was excluded from the recall, she was ineligible for a free remedy. no repairs were made. the current and failure mileages were approximately 198,000.

My taurus experienced a strut coil spring failure which resulted in the cutting the inside wall of the right front tire. both struts had to be replaced. if this had happened the highway it would have been extremely dangerous. i replaced one strut last year sametime and other this week. *tr

I have a 2002 ford taurus. while backing out of the driveway, the left front coil spring broke and ripped apart the whole front tire. the car was undriveable and had to be towed to a garage. i was told by the mechanics that this is a pretty common problem with 2002 taurus and that the front strut assembly had to be replaced on both sides and also sway link installed. total cost for labor, parts and towing was $910.54 plus the cost of a new tire. the mechanic also said that i will need a wheel alignment. the broken coil spring looked brand new and was not rusted. i,m lucky this happened in the driveway and not when the car was being driven 65 mph down the highway. when i called ford motor co. they said that there is no recall on bad coil springs for 2002 ford taurus. i checked the internet and found alot of complaints about broken coil springs on the 2002 taurus and feel this is a safety issue because the broken coil spring will immediately rip apart the front tire and could cause serious injury if traveling on a highway. *tr

Broken coil springs front and rear on a 2002 ford taurus. resulting in punctured tires in both cases. they broke within 7 months of each other. living in mass. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated the front suspension on the passenger side has failed. the contact also stated that as she moved her vehicle into the driveway the suspension snapped and ripped the tires. the vehicle was towed to the dealer and contact was told that there were no related recalls or warranties. the failure mileage was 60,000.

Windshield develops a leak passenger side. i've had the blower motor repaired and the windshield re-sealed but is leaking again. water puddles in the passenger floor. heater looses heat when blower speed is turned up, think this may be related to water issue as well. hope something can be done the windshield is getting loose and dangerous. *tr

Front coil spring on 2002 taurus sheared and broke. this resulted in the broken coil to slip over the compression bracket, and puncture the front tire. fortunately this occurred as i approached my driveway as compared with the consequences had i been on the freeway. the local ford dealer said they have seen this problem numerous times but also said that ford has not acknowledged the defect and would not be covered by ford. *tr

Water leaks into the heater blower box when raining and then to the passenger side floor inside the cabin. the water has shorted out the blower motor resistor and the blower motor. this also caused rust to form on the fan, the motor and resistor pack. *tr

Vehicle was running fine. next day, no heat. i had a mechanic backflush the line after which i was able to get some(very little) heat for about 1 month just to get me through the winter. following year, i had to have the vehicle backflushed again. same results, but now the ac is staying on with the vent on and i have no heat any where but at the floor boards and that is very little to none. a mechanic advised me that it is the heater core and will need to be replaced. other complaints on the heater core sound to be a result of an incident i had: when i bought this vehicle, i had a problem within 30 days of ownership where water was leaking under the hood from outside. i was charged for replacing a faulty cowlick. the dealership told me that this problem would continue to happen weekly when the car got wet if the cowlick was not replaced. when i questioned how this was possible that i had this problem and they never had to replace this part before; i was told the vehicle never got wet while in their ownership,(open lot with no garages to protect vehicles from rain). i had to pay out of pocket to have the part replaced. *tr

Tl*the contact 2002 ford taurus se. there was a loud noise outside of the vehicle when the contact started it. the driver inspected the vehicle and observed that the front driver side coil spring was broken which punctured the tire. the vehicle was towed to an independent mechanic for inspection. the vehicle is in the process of being repaired. the contact had concern of the potential safety hazard. the vin was unavailable. the failure and current mileages were 105,000.

While backing out of a parking spot, i heard a pop and noticed the front end was leaning. when i looked out the door, i concluded it as a flat tire. later the towing company stated it was due to the front driver's side spring breaking and puncturing the tire. the spring, mount, and strut all had to be replaced. ford motor company was notified and stated that my vehicle was not on any recalls. (approx. mileage 107,000) within the past 2 months, both rear springs broke as well. *tr

My wife was backing our 2002 taurus from our garage when she heard a loud explosion from the front of the car. we discovered that the left coil spring had broken and also punctured our tire. replacement of the springs, struts and tires cost over $1,000. *tr

Tl*the contact owns a 2002 ford taurus. while driving, the contact heard a loud noise. he stopped the vehicle and observed that the tire was flat. the tire became flat as a result of a faulty front coil spring on the drivers side of the vehicle. ford motor company stated that they were not aware of the failure in any of the 2002 ford vehicles. the current mileage is 53,469 and the failure mileage was 53,457. updated 01/06/10 *bf updated 01/07/10.*jb

Both front coil springs broke at different times and punctured the side of the tires (unfixable). the car was not moving in either case. *tr

Tl* the contact owns a 2002 ford taurus. while exiting a parking space he noticed that his driver-side rear tire was flat. a mechanic came to inspect the vehicle, and concluded that the coil spring had fractured and punctured a whole trough the tire. he contacted the dealer. a technician stated his model year was excluded from recall # 04v332000 (suspension:front:springs:coil springs). no repairs were made. the failure and current mileages were 104,000.

2002 ford taurus, left rear coil spring broke. punctured rear tire. coil spring and tire removed and replaced. broken coil spring is in my possession. *tr

Tl* the contact owns a 2002 ford taurus . while reversing the vehicle she heard a loud noise coming from the driver-side. upon further inspection she noticed that the coil spring had fractured, which subsequently punctured a hole in the tire, causing it to become flat. the dealer was notified, and she was advised that it would cost between 400.00 to 1500.00 to repair the vehicle. the failure and current mileages were 120000.

Tl* the contact owns a 2002 ford taurus. the driver-side front springs fractured while reversing out of a parking space at 4 mph. the vehicle was towed to the dealer for inspection. the technician discovered that the passenger rear springs had fractured also. the manufacturer was notified, but no assistance was provided. the failure mileage was 55,000.

Drove car over 110 mi, parked the car, next morning, noted that tire was flat due to broken coil spring. i live in western new york where roads are treated by salt. i was informed by ford dealer that these conditions most likely caused front passenger coil spring to break and puncture the front tire sidewall which was not repairable. (police notified due to alternate parking restriction. vehicle required tow.) *tr

Last week a front coil on my taurus fractured--very likely due to inadequate corrosion protection--and protruded into my tire--shredding the sidewall of the front left tire. if we had been driving at a higher speed, this would likely have lead to serious injury or death to myself, my wife, or my 9 month old child. i have been unable to obtain proper guidance as to if ford motor company will include my vehicle in its customer satisfaction program 03m02--or any other program that provided for extended warranty coverage of the front coil springs for certain 2000-2003 ford vehicles due to manufacturing defect. a cursory search of the internet--specifically the national highway traffic safety administration¿s (nhtsa) website--uncovered that this is a widespread problem --as evidenced by ford¿s recall of taurus¿s from 1999-2001. *tr

2002 ford taurus front driver side spring broke in half and shredded the inner wall of the tire. *tr

1. the 2002 taurus was purchased new and we have had no unusual incidents, accidents, or failures. 2. the 2002 taurus with less then 60,000 miles was parked when the rear spring snapped. the edge of the spring cut the rear tire causing the tire to fail. all of this happened with the vehicle parked and unoccupied. yes we retained both of the (failed) rear springs. 3. we had the vehicle toed to the ford dealer. we had both rear springs replaced. when asked if there was a design change on the spring all we were told was to drive with caution. *tr

Both my 1995 and 2002 ford taurus front coil springs snapped in normal conditions while parked. this relates to your ongoing investigation #ea08018. the two repairs cost nearly $2000. i have the '02 broken spring. the first occurrence, i thought was bad luck - the second sent me to your website where i learned more of the history. i hope you can push ford to deal with all the snapped coil springs. it's just shoddy quality control. your online forms allows for the entry of just one of my vehicles. if you want the vin for the older one, let me know. *tr

The blower in my 2002 ford taurus works intermittently. there is also water on the floor board on the passenger side which i suspect has something to do with the problem. *tr

While backing up, i heard a terrible noise and the car dropped to the ground. upon further investigation, the driver's side front tire was flat due to the spring breaking and puncturing the side wall of my tire. my car was taken to the repair shop where they replaced the springs, sway bar, struts, and tire. they also had to do a 4 wheel alignment. the old parts are not available. *tr

I am seeking info on my 2002 ford taurus wagon. i had a maine state inspection on 10/28/09 and passed.this was done at vip auto parts in scarborough, maine. i drove 10 miles to my daughters home on the maine turnpike at 65 mpr. when i left and started the car the left front tire blew up, sounding like a shotgun had been discharged. l called a towing company as the car would not forward or back. i asking if i am entitled to reimbursement thru ford? i certainly believe i should as i have been informed by four mechanics that if the strut/coils assembly had let go while on the turnpike at 65 miles per hour my wife and i would most likely have been killed. i have also been told there had been a recall fro this car fro this issue for 1998-2001 fords. *tr

2002 taurus ses(66,698miles) right rear coil spring failure/broken. *tr

Tl*the contact owns a 2002 ford taurus. while driving between 5 to 10 mph the front end of the vehicle dropped. upon further inspection, he noticed that the front driver side coil spring was fractured which subsequently punctured the tire. no repairs were made. an authorized dealer was notified. the vehicle identification number was unavailable. the failure and current mileages were 81,000.

Ford taurus sel 2002 front coil spring failure. i was stopped in front of a speed bump to let people cross the street, when i engaged on the speed bump at very low speed( foot of brake pedal) there was a big bang and the front of the car just splattered on the street. i knew something very bad had just happened. half an hour before, i was on the highway doing 70...lucky for it didn't happen then... *tr

The front right coil spring on my 2002 ford taurus broke and punctured my tire wall. it happened while driving on a side street . *tr

Water leak into passenger side of passenger compartment, resulting in failure of multiple electrical components, including blower motor. reference ntsb item # 10011149 / service bulletin nbr 031506. *tr

Broken rear driver side spring pending repair you people have limited your investigation in ea08018 to only the front springs on the taurus models. the back springs are garbage too. thanks to you ¿[email protected]#$% bureaucrats, thousands of drivers nationwide are being screwed out of hundreds and thousands of dollars of repair costs. most mechanic don't want to just replace the springs, they want to replace the struts too. that estimated cost is $1200. so far we've been lucky that the one spring that did brake, did not do peripheral damage, so far. *tr

I was in the middle of driving on the highway when my car just stopped accelerating and would not go back into gear. this left me in the middle of an off ramp. i took it to a transmission specialist and the mechanic says i need a new transmission. *tr

Backing out of parking space and front right coil spring broke and punctured front right tire. needed to have both front coil springs and front strut assemblies replaced. also needed new tire, new tire valve stem and wheel weight. kept old parts and old tire showing puncture. *tr

Rear coil spring broke sometime during 2006 or 2007 which caused the rear end of car to sag and vehicle did not handle as well after words. during the summer of 2008 my car slide off the highway while driving 50mph during a rain storm. i always wondered if it could have been due to the broken coil spring. luckily i wasn't hurt and there was no accident because i slide into a grassy field. this fall 2009 i replaced the rear struts and springs and now my vehicle handles much better. *tr

When brakes are applied the front end and steering wheel shake. replaced rotors and brake pads and front end alignment. one month later front end and steering wheel shake when brakes are applied. replaced parts again, at least 7 times in the past year and a half. *tr

All four coil springs have failed on this 2002 vehicle. if this were to happen at high speed a front end failure and or punctured tire could lead to a serious accident. the fronts failed last week, the rears about 8 months ago. *tr

Tl*the contact owns a 2002 ford taurus. the manufacturer of the tires is big o aspen and the tire size is p215/60r16. the contact stated that the tread on the driver-side front tire separated. she had the tire replaced according to recall# 06t027000 (tires: tread/belt, tire line / tire). after the repair the three remaining tires failed identically. the blow outs increased her risk for vehicle crash. the tire facility denied responsibility for the failures, so she had to bear the expense to replace them. the dot numbers of the tires were unknown. the failure mileage was 53,111. the current mileage is 97,000.

Rear coil springs broke on my 2002 ford taurus sedan. driver's side rear tire damaged. *tr

Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 30 mph over a small dip in the road and heard a loud noise on the front end of the vehicle. the steering wheel exhibited a pulling motion. the front coil spring disengaged, bounced onto the road and over the vehicle. there were no injures or damages. the driver was able to continue driving. an independent technician stated that the failure was caused by the front left coil spring. the vehicle was repaired. the contact has concerns of the safety risk involved. the vin was unavailable. the failure mileage was 120,000 and the current mileage was 121,000. updated 10/27/09 *bf updated 10/29/09.*jb

Tl*the contact owns a 2002 ford taurus. while driving 10 mph, the front driver's side tire blew out. the contact parked the vehicle and replaced the tire with the spare. he took the vehicle to a repair shop and they stated that the coil springs on the front driver's side punctured the tire, which caused the blow out. the mechanic stated that the failure was very likely to occur on the passenger side of the vehicle. he called the manufacturer and they stated that they were aware of the issue; however, there were no existing recalls. the front assembly and coil springs need to be replaced. the current and failure mileages were approximately 125,000.

2002 ford taurus- rear spring coils are crack and rusted,check other 2002 ford taurus having same problem. piece of the coil could fall out and pinch tire or pinch car behind you if hitting pot hole or big bump. i check to see if there been a recall on this, none seen yet. check 7 seven taurus with in that year. *tr

When backing out of garage drivers front spring broke and punctured tire. *tr

I own a 2002 ford taurus and understand many people have had this same issue. my a/c blower motor stopped working and was filled with water with traces of rust. i replaced the blower control switch, the blower resistor board, and removed and rebuilt the blower motor. the auto parts store i bought the replacement components from (directly across the street from the ford dealer) tells me this is a common occurrence. *tr

Ford taurus 2002 station wagon parked overnight; in morning found that the front left tire was flat. discovered that the front coil spring surrounding the vertical strut had broken , punctured the tire...ripped gash that could not be repaired. required new front struts coil springs and sway bars and a new tire...total cost was apprx $1200. mechanic reports that hew has seen this before . question ? what if this spring failure has occurred at highway speed? *tr

My car is 02 ford taurus, the front coil spring is broken. and i have met many people who have the same problem with me. but the company only cover the 1999-2001 models. the company should consider the cases related with model of 2002. *tr

Defective rear coil springs on a 2002 ford taurus. $1,000 plus caused additional damage to rear struts. *tr

Tl*the contact owns a 2002 ford taurus. while driving 35 mph, the front driver's side coil spring failed and punctured the driver's side tire. the contact replaced the tire with a spare and drove to his residence. the manufacturer would like to inspect the vehicle to see if it is involved in the recall for the 1999-2001 models. the contact feels that the vehicle should be included. the current and failure mileages were 100,000. updated 08/04/09 *bf updated 08/05/09.*jb

My daughter was backing our 2002 ford taurus out of the driveway when the driver's front coil spring fractured and punctured the tire causing a blowout. fortunately this didn't happen on the interstate where the consequences may have been much higher. *tr

The rear coil spring broke on my 2002 ford taurus damaging my tire.

I was driving along the city streets in minneapolis. i crossed some railroad tracks going approximately 25 mph. the tracks were well concealed and did not cause the car to bounce. i heard a loud metallic noise and pulled over immediately. once i was in the parking lot i noticed that my front end on the driver side was sagging, and the wheel well was resting on the tire had the car towed to a shop and was informed that the front coil had snapped and slammed down onto the stabilizer link, breaking it. thankfully i was going slow enough, and there was not much traffic so there were no other incidents caused by the failure of the spring coil. the bill to repair the stabilizer link and the coils will total approximately $400, plus $100 for the tow, since the car was not drivable in said condition. *tr

I woke up in the morning to go to my car and found that the tire on the front driver side had a flat tire. my son went to help me put on the spare tire, but after he took the flat tire off he saw that it had been punctured oddly, and saw that the cause of the puncture was a broken coil spring which is part of the struts. the coil spring was broken so badly that it had a sharp point where it was broken, and a center portion- about 4 to 5 inches of the spring actually had been broken off completely. the whole front end of the car fell and almost broke his hand while he was examining this, luckily he was quick enough to move his hand away. he was able to put the spare tire on, but the coil spring was actually touching and rubbing on top of the spare tire. i drove the car, very cautiously and slowly to a repair shop. they found that all my struts were bad, and the coil spring on the back passengers' side was also broken and actually rusting away. the total estimate for everything,including 4 new coil springs and struts, new tire, new tie rods was $1,239 plus tax. i had to have it fixed, there wasn't any way i could take the chance of driving this car out of the repair shop. i was laid off of my job this past january, so this is a big set back financially for me. i am lucky this didn't happen when i was driving at a high speed, it could have caused a bad accident. *tr

Tl*the contact owns a 2002 ford taurus. while proceeding to back up the vehicle, the contact heard a loud grinding noise and smelled a burning rubber odor coming from the rear of the vehicle. the vehicle was taken to the dealer and they stated that the rear passenger side coil spring failed and punctured the rear tire. the vehicle was repaired at the cost of $562. the manufacturer stated that no compensation would be provided because the vin was excluded from the recall. the failure mileage was 81,354 and current mileage was 81,360.

Tl*the contact owns a 2002 ford taurus. while attempting to pull into a driveway from a two-way highway, the contact heard a loud explosion. upon further inspection, she noticed that the front driver's side coil spring fractured and damaged the tire. the vehicle was towed to an auto garage and they repaired the coil spring at the cost of $352.75. the failure and current mileages were 79,765. updated 8/24/09 *cn updated 08/26/09. *jb

2002 ford taurus lx, rf front spring broke at bottom coil. rf coil spring was replaced at my cost. same problem as 99-01 taurus/sable. my 2002 is not included in the recall and needs to be. could have caused an accident. broken piece was very close to sidewall of tire. *tr

While driving at highrate of speed my son was nearly killed when front spring broke and went into the tire. there is no recall on ford taurus 2002 for this. *tr

When i got into my 2002 ford taurus ses, i put the car into reverse. i heard a "rubbing" sound from the front passenger tire. i got out and looked at it and didn't see anything. i got back into the car and put the car into drive. i moved forward a couple of inches and heard the "rubbing" sound again, followed by a pop. as is turns out, the suspension coil had snapped and the end of the coil was rubbing against the tire. it punctured the tire and rendered the car immobile. the vehicle has not been repaired yet. the estimated repair cost is $1200 to replace both front struts and both tires. this comes less than two months after i had the rear passenger side suspension coil snap, nearly causing an accident. the costs to replace both rear struts and tires was $1148.24. based on complaints i read online, this is a common problem and should be recalled. *tr

My 2002 ford taurus ses was parked in my driveway when my right rear coil spring broke for no reason. ford only offers a recall on taurus's made in 2001 and before. obviously they are aware of the problem but seem to ignore that the 2002 models have the same problems. the break also caused significant damage to my tire. i am a 22 year old musician, fixing ford's mistakes isn't exactly in my budget. *tr

Pulling car into the driveway 2002 ford taurus: front suspension coil springs fractures and sliced tire. car towed, tire replaced as well as 2 coils and 2 shields put on. *tr

The front end of my 2002 ford taurus had been making some creaking and groaning noises. we thought possibly that it could be the transmission, but as i found out, it wasn't. on june 7, i had just gotten off the highway to stop for something on my way to work, and as i pulled into the parking space, i heard a loud crack. i looked to see if i had run over something, and i started back to work. a few blocks later, the front left started smoking, and my tire went flat. i went to jack the car up to see what happened, and the front left coil spring had snapped. the smoke had been coming from the spring rubbing against and also puncturing my tire. i consider myself very lucky that this didn't happen a few minutes before as i was coming down the highway at 60 mph, as my steering was greatly affected. we checked with the ford dealership, but they did not have any safety recalls for this particular type of situation, which i realize now is definitely a safety hazard. we bought new shocks/struts for both the left and right front of the car, and also are replacing both ball joints on each side; i also have to buy new tires. *tr

Tl*the contact owns a 2002 ford taurus. while driving 30 mph, the front end of the vehicle collapsed onto the front tire. the driver nearly crashed because she had difficulty maintaining control of the vehicle. the dealer stated that the repair would cost more than $340. the current and failure mileages were 65,000.

Brought vehicle to local mechanic for replacement of 2 rear tires. while replacing tires, mechanic discovered rear coil spring on passenger side was completely broken. advised me not to drive vehicle, that it was extremely dangerous, and could cause an accident. repair was performed at cost of $911.70. involved springs, struts, and stabilizers. *tr

While vehicle was parked, the right front coil spring broke and the end of the spring punctured the right front tire. the spring, strut and strut tower were replaced along with the tire and wheel alignment done. repair costs total $425.00. i have the spring from the vehicle and looks like had a weak/rust spot at the break. *tr

2002 ford taurus, coil springs broke and punctured tire. same as nhtsa action number: pe04044 i have seen several other comments online about the 2002. *tr

Failure of right front spring and puncture of adjacent tire on 2002 ford taurus in ann arbor, michigan. approximate mileage on vehicle was 81,500. no prior warning or occurrence. no external property was damaged. was backing the car out of a parking space in a lot and was proceeding to enter the roadway when a loud explosive noise occurred. looked like a flat tire on the right front. tow truck attendant stated the that the right front spring broke and punctured tire and took the car to our local ford dealer. the dealer service attendant stated that there was a warranty on this failure and checked if our vehicle qualified. the attendant stated that the vehicle build date was outside the qualified warranty period. the dealer replaced both front springs, right front strut bearing and the right front tire. not sure if the parts are still available. we would appreciate if the warranty period could be extended to include our build date. *tr

Rear coil spring broke under normal use and was replaced at the cost of $800. this situation caused a potentially very dangerous driving condition. *tr

I have a 2002 ford taurus. the front spring on the drivers side broke while sitting in the laneway. it punctured the front drivers tire(which i just had installed a month previous at $200.00per tire) i did not know of recalls for this particular year of car.. had i been driving down the freeway, i probably would not be sitting here writing you this e-mail. i also just paid a repair bill for the front springs for $410.00. i have the old parts to inspect if need be. i would appreciate a response from you . *tr

Tl*the contact owns a 2002 ford taurus. while the vehicle was idling, the front driver's side coil spring fractured and punctured a hole in the tire. a few months later, the rear coil springs fractured. the vehicle was repaired. the vin was unknown. the failure mileage was 71,000 and current mileage was 81,000.

Front coil spring broke on driver side and shredded the inside of that tire. *tr

I own a 2002 ford taurus ses under 100k miles. last week, when i was pulling out from the parking lot of my apartment and the car has just moved inches, i suddenly felt something punctured my tire and the tire was losing air very quickly. i stopped immediately and tried to replace the flat tire with the spare one. i then figured out that it was the broken coil spring of the left front suspension that punctured the tire, which was only 20k miles. *tr

The car had been sitting in the driveway for about a month waiting to get a new transmission. when it was backed out, the tire gave out. thinking it was simply a flat i tried to change the tire to realize the front drivers side coil spring had broken. has not been repaired yet. *tr

My wife had our ford taurus at mark ford mercury in new milford ct. on saturday may 16, 2009 for regular service at 50k miles. with a planned trip of several thousand miles ahead we wanted the car totally checked out and serviced as necessary. my wife still complained of the ride feeling funny, so we made an appointment with our local tire center to have the tires checked for problems. after a few minutes with the car on his lift to remove the tires he brought me into the shop to show me both rear springs were broken! the broken coils had slipped over the strut and were perilously close to the rear tires. *tr

Tl*the contact owns a 2002 ford taurus. after a hard rain, water accumulates on the passenger side floorboard of the vehicle. in addition, the heater blower and air conditioner blower only operate on the high setting. the vehicle has not been inspected by the dealer. the contact blogged and discovered the issues with her vehicle. the vin was unknown. the failure mileage was 89,000.

Tl*the contact owns a 2002 ford taurus. while the vehicle was being inspected, the rear coil springs failed on both sides of the vehicle. the dealer stated that there was no recall or tsb for this year, make, and model vehicle; therefore, the contact would have to pay for the repair cost. the contact believes a recall should be issued for the coil springs since there are some recalls for the 1999-2001 models. the current and failure mileages were 78,000. updated 06/09/09. *lj updated 06/10/09.*jb

2002 taurus passengers side front coil spring broke at highway speeds nearly killing all of us in the car. only 80,000 miles on car. we were just going down the road and heard a bang, which took out the tire. i am being told 2002 model years are not covered by recall, and obviously the same problem has existed for many years prior, covered by recalls.