1997 JEEP Grand Cherokee

The fuel system fails daily. When i turn left the vehicle stalls and quits. I have had many near hits when turning left in front of oncoming traffic. Do an internet search for “97 Jeep GC cutting out” and you will see how many others have this problem. Jeep knows about it and marks up their fuel pumps a huge amount. I have had this problem years but couldn’t afford the enormous amount of $$ it costs to fix.It is a design flaw that they fixed in the ’98’s but left in the ’97’s.

I just heard about the Grand Cherokee gas tank fire problem and I want to report to you that I owned a 1994 Grand Cherokee that caught fire spontaneously in a friend’s driveway. My friend’s daughter came into the house and reported that the car was on fire. The fire appeared to be centered around the left rear light over the tank. I was able to enter the vehicle to get a fire extinguisher to put out the fire. The car was considered a loss. Someone from Chrysler was dispatched to investigate and called me only to ask which lot the car was taken so he could inspect it. When I tried to contact him later he never returned my calls as did the people at the Chrysler headquarters. I was very disappointed in their lack of response. I really liked the vehicle but was nonplusseds with their response.

I am asking Fiat to recall 1993-2004 Jeep Grand Cherokees made by Chrysler because what appears their vulnerability to catching fire in rear-end crashes. The location of the Gas Tank has a greater chance of bursting into flames during a rear-end collision, the plastic gas tank degrades over time making leaks more likely and that the fuel-filler neck can be torn off in crashes and that a bolt for the rear sway bar was only a little more than a inchaway from the gas tank which means it could easily be punctured in a crash per Motor Vehicle Fire Reseaaarch Institute.
The last problem can have a skid plate installed to cover the Gas Tank and protect it reducing the danger during off-roading driving.

The paint all over the roof of my Jeep is flaking away! I was told it was becasue at one time Chrysler tried using a galvanized type metal to cut down on rusting. However, they soon learned the primer and paint would not stick good. My Jeep looks horrible. I am a single mother trying to get by in life and cannot afford to have this painted. The transmission is going bad and the air conditioning evaporator is bad.

seals and gaskets needs to be replace transfer case input shaft seal(B) extension housing seal a/t (B) includes r&i 4wd transfer case atf sealant water pumpradiator hoselower hose

paint on vehicle appears bubbly.power windows stopped working-replaced motorrear end has noise like a roar-diagnosed with bad rear endtransmission does not shift like it should-diagnosed as badbrakes growling-

My Jeep started having discolored paint in 2002 – We took it in to dealer who said it was our problem – Took it back in 2003 when the paint started peeling – in 3 different panels. They checked it over and verified it was the orginal paint coat and took pics to report – @ days later they were willing to give only $300 for a over $1,500 est paint job – They had us go to a paint shop in town to get this written est and turn in to them. I could not afford the difference – so it has gone with out painting and is getting worse in more spots. It has gotten to the point where I am afraid to wash it because if I do more chips fly off from it. Now I go online to find out how this could be happening and find out Chrysler is ripping people off by having knowledge of this problem and still will not recall these cars. This is my second Jeep and I will probably go to a Tahoe for a replacement.

I purchased this 1997, Jeep Grand Cherokee from Broadway Volkswagon on auto row in Oakland CA. At the time the odometer read 48,080K. two weeks ago the car stopped running while I was driving it. I had to have it towed to Albera Bros. Jeep/Chrysler dealership where i’ve taken the vehicle since I purchased it. I also purchased a warrenty, for $1500 at the time that I purchase the vehicle which was contained in the contract of the automobile installment payments. The warranty was to cover all repair that is cover for 72 months or 100K miles. I contacted the warranty company, Warentech, headquarted in Texas and was advised that they would have to send someone out to look at the car. Someone did come out look at the car and took pictures. after a few days I contacted Warentech and was advised tht they would have to review the information and would get back to me. After several more days I contacted warentech again. i was advised tht they needed me fax them my maintenance records verifying that I had maintained the vehicle. I faxed Warentech copies of all recent maintenance records. after two or three more days, I once again contacted warentech and was advised that I needed to send more maintenance records and if I didn’t have anymore they would deny coverage for repair to the vehicle. I faxed over a total of 13 more records of maintenance verifying that oil changes as well as other maintenance records. that was two days ago and i’ve not heard anything from warentech since. When the care was examined at the dealership I was advised that there was plenty of oil in the car and that the oil was very clean that the oil was just not getting to the engine for some reason. I have already paid $125 dollars to have the car towed to the dealership and have paid another $140 for a rental car to get to and from work. I am very afraid that warentech is going to refuse to pay for the repairs they’ve already had almost 2-weeks and nothing has been done. I pay $546 a month car not via payroll deduction and have never missed a payment this for two years and I still owe over$18K for the car. I don’t know what to do.

Front brake disc uneven wear, braking not smooth, vibrates uncontrolably.

Drivers side mirror turned a bronze color then started turning clear from the top down. Today I noticed a brown streak down the drivers door from the mirror. Something had dripped from the inside of the mirror and run down the door leaving a stain which is impossible to remove. Paint is white.

Consumer complaint regarding un-repaired recall work to a 1997 jeep grand cherokee, that resulted in an accident. *kb the consumer stated with the vehicle running she placed it in park, stepped out of the vehicle, when all of a sudden it lurched backwards into the neighbors landscape. the consumer stated she was never informed of any recall on the vehicle, possibly because the vehicle was purchased used. *jb

The consumer located four recall notifications on his 1997 jeep grand cherokee limited .***no answer required***. *mr the dealer indicated that only one recall applied to the consumer's vehicle and made the necessary repairs. the consumer believes that the fuel system sending unit recall should also apply since his vehicle exhibits symptoms of that recall (recall# 97v194000). *nm

Tl* the contact owns a 1997 jeep grand cherokee. while driving 30 mph he rear-ended another vehicle. the vehicle was severely damaged, and none of the air bags deployed. consequently he sustained major injuries to his neck, chest and legs. the vehicle was towed to his place of residence. the vehicle was repaired according to recall# 97v080000 (air bags: frontal: sensor/control module) in 1997. a technician from the dealer was in the process of determining the cause of the failure. a police report was available. the failure and current mileages were 140000.

The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down. dealers will replace the air bag electronic control module with a newly designed module. the consumer's vehicle experienced the same problem. however, the vehicle was not recalled due to the vehicle identification number. *ak *ts

Tl* the contact owns a 1997 jeep grand cherokee. while driving, the vehicle seized and the check engine warning indicator illuminated. a dealer was not notified. the vehicle was not diagnosed or repaired. the manufacturer was notified and stated that they could not assist. the failure mileage was 172,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 02v053000 (power train) and 13v252000 (fuel system, gasoline, structure); however, the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact stated that the ignition was failing and caused the vehicle to lose power. the contact took the vehicle to the galanta chrysler dealer who stated that they were not able to repair the vehicle due to no parts being available. the manufacturer was not made aware of the failure. the approximate failure mileage was 165,893. parts distribution disconnect.

Car sometimes does not starts. i just get a cranking , is being liked this for a couple of years. spend money trying to fix it. but they can not find what it is. always happens when i get to what ever i have to go,, i parked leave and then i comeback a few hours later. and it just cranks and does not start. i leave it there. comeback the next day and then is starts. left it w my mechanic for a week and he told , they can not find what it is !!!!

Engine stalls when driving the vehicle

The engine control module shorts out and causes an onset of problems from wrong air/fuel ratio to shutting off car power while in drive and/or stationary. the vehicle shut off on me going down the highway at a constant speed, then suddenly i was unable to accelerate and was nearly hit by an 18-wheeler. this short in the ecm even caused backfire in my muffler and flooded muffler with gas. i have become aware of this on many jeeps from 1993-1997. was this a recall at one point? also, the vehicle information center does not work, this also is common. additionally, the evap canister fittings have just deteriorated, causing the hoses to not get a secure connection and improper emissions.

I purchased this vehicle and noticed the fuel gauge was fluctuating excessively so i check if there were any recalls for this vehicle . when entering vehicles vin # it states 0 opened recalls for this vehicle, not sure if it was previously repaired. please help me resolve this issue. electrical issues were with rear drivers side window constantly gows down on its on every time i started the ignition. please help. thank you

The horn on my 1997 jeep grand cherokee stopped working a year ago, affecting my ability to warn others of safety issues. mechanics tell me the horn "button" is embedded in the safety airbag in the steering wheel and can only be fixed by replacing the entire, costly airbag. that can be hundreds of dollars. i believe that horn switch replacement should be a recall item and the manufacturer should replace the switch , which required replacing the air bag. or, the manufacturer should be required to add a supplemental switch on the dash to control the horn.

Ecm has a fault circuit board per dealer and needs replacing . causes completer power failure and engine will quit running , all electrical goes out -- no lights at night or emergency flashers -- and power brakes fail to work . this happens at any time , stopped or on the road .

Vehicle will stall at time when just driving along on city streets

Wiring harness lost connection to ground for the pcm. ground would not allow fuel pump to work properly without major work to the wiring harness.

Vehicle stalls randomly while driving . car can be going 70 and stall or just fail to move while still running then stall. this will happen randomly and sometimes will result in a check engine light which then goes out again and the car will run fine for days then happen again.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the oem trailer hitch was not installed when the vehicle was purchased. the vehicle was not included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer (lucas chrysler jeep dodge ram, 1624 nj-3838 lumberton, nj 08048, 609-288-7663) refused to provide a solution and indicated that the vehicle was excluded from the recall campaign. the contact installed an aftermarket trailer hitch. the manufacturer was notified and stated that the vehicle was excluded from the recall campaign. the vin and failure mileage were not available. updated 11/01/17*lj updated 11/3/2017*js

The coolant sensor bad is constantly on. changed that . went out on and off. then about a month later my radiator blew apart at the seam side without any indication. no warning light .no change in coolant temp. and the coolant level was checked right before i left that day! had to replace radiator at this point

My dealership would not address recall n45 without charging me to fix some corrosion damage. n45 is a safety recall. there's literally no reason why fca shouldn't pay to fix the vehicle to make it safe again.

Tl* the contact owns a 1997 jeep grand cherokee. while driving 35 mph, the vehicle began to vibrate violently. the vehicle was taken to a dealer where it was diagnosed that the front upper arm bushings and sway bar needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 166,000.

Engine stall/shut off on a highway at 70 miles/hr in center lane of a five lane interstate highway with plenty of gas in the tank. has happened three times on different days. i'm original owner. heavy failure analysis done. allege that jeep cut corners that risk driver safety. they used and may still be using cheap chinese microprocessor chips in their program control modules (pcm). fred bailey fatal accident is telling. his jeep shut down on a bridge. plenty of gas in the tank. tractor trailer plows into the back of this jeep (like mine). the gas tank explodes and he dies. www.dyingjeep.com shows a jeep video actually doing the stall/die routine. www.jeep forum.com has literally thousands on posts/threads by angry and frustrated owner who have even much newer jeeps that do the same thing. i paid a lot of money to keep my jeep in working condition. it is worth about $3,000 if it was reliable. i did the fuel tank recall. brought in the jeep. it already had a tow package installed. they keep the jeep for hours. likely did nothing to it under the recall. didn't give me $100 gift card. edmonds value of my car with 247,000 miles on the odometer is less than $1,000. even if i got the extra $1,000 recall credit, it means i have to buy another low quality vehicle from a brand i do not trust. in short, jeep needs to make new program control modules available again and at affordable cost. they owe safety to all jeep owners. shame on them and good on you for fining them $105 million. there is potential cause to fine them even more for not addressing this stall/die issue. the stall leads to the rear end collision as we can easily deduce from the fred bailey event. no time to react to the stall... then boom. i believe jeep has hidden information about these events from you. the problem is no secret to owners from 1992 on.

Takata recall was sitting at a red light and it just shut off on me and would not start back up.

Last summer i had the vehicle in the shop for intermittently shuts off when driving.they replaced fuel pump. and alternaer and belts.the vehicle was also had a tuneup.the vehicle sta.. iirts right up but when i am driving it will cut off at any time.the vehicle is unsafe .i have put over two thousand dollars in my vehicle.the dealer has taken my money and the vehicle is a death trap.i am retired and i need my car to get around.

I went in for the recall regarding the fuel tank issue (in rear end collisions) - on september 22 2015. i was told that it would take 4-6 weeks in order to receive the mandated 100 dollar gift card. however, as of november 18th 2015 i have not received it. when i've called, i keep being told that the response to the gift card was more than chrysler was anticipating and that it could be several more weeks before it's even mailed out. furthermore, nobody on the recall resolution team has any information about when the gift cards will be mailed out, or when they will be received. however, they keep telling customers "4-6 weeks".

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that while driving at 20 mph and hauling a trailer, the tow hitch fractured. the vehicle was taken to a dealer who diagnosed that the hitch needed to the replaced. the vehicle was not repaired. the vehicle was previously inspected under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the manufacturer was not notified of the failure. the failure mileage was 130,000. .....updated 01/27/16 *bf *js

Tl* the contact owns a 1997 jeep grand cherokee. while driving at various speeds, the vehicle suddenly stalled. the contact mentioned that the vehicle would have to be given some time before it could restart. the failure recurred intermittently. the vehicle was taken to dealer where it was diagnosed but the failure caused was unknown. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 1997 jeep grand cherokee. while driving at 45 mph, the power steering failed. in addition, water spilled from the vehicle's water pump. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 210,000.

Is it common for the blower motor resistor control module to get hot when in use. the blower motor stop working, and i thought it was the resistor that has gone bad, br testing the continuity still ok, plugs, wires ok. but this was what i did. i directly hooked the blower motor to the battery and it kicked off, i then reconnected the plug ....to the blower motor back (the resistor module still plugged in) and turn on the a/c again. it came on alright at different speeds, but the unit (resistor) became so hot to touch.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. updated 11/20/15*lj updated 1/14/2016*js *cn

Consumer writes in regards to dealership not able to complete vehicle hitch repairs, due tot he age of the vehicle. *smd

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the vehicle was also included in two other recalls that the dealer did not mention for years nor did they explain the reason the repairs were not completed for nhtsa campaign numbers: 02v053000 (power train) and 97v194000 (fuel system, gasoline). the contact was not experiencing a failure. updated 12/03/15*lj *cn

Tl* the contact owns a 1997 jeep cherokee. after the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), the steering wheel became difficult to maneuver. in addition, there was excessive smoke coming from the tire and rim on the front passenger side. the contact smelled a burning odor. the vehicle was towed to the dealer where it was diagnosed that the entire braking system failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 141,501.

Tl* the contact owns a 1997 jeep grand cherokee. while driving at approximately 20 mph, there was a fuel odor coming from the vehicle. the contact discovered fuel leaking from the fuel tank. the contact mentioned that the fuel gauge indicated low fuel levels immediately after refueling. in addition, the low fuel warning light illuminated on numerous occasions causing the contact to refuel the vehicle often. the vehicle was inspected by a certified mechanic who stated that the failure was due to the plastic fuel line. the contact also stated that the check engine warning indicator illuminated. the failure occurred on numerous occasions. the vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 210,000.

Tl* the contact owns a 1997 jeep grand cherokee. while driving approximately 55 mph, the vehicle stalled without warning. the vehicle was restarted, but the failure recurred numerous times. the vehicle was taken to an independent mechanic who diagnosed that the coil sensor needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the manufacturer was notified of the failure. the approximate failure mileage was 169,000.

My jeep was recalled for gas tank problems

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the contact felt that the recall remedy would fail to repair the vehicle. the contact mentioned that if the vehicle were involved in a crash from the rear, the trailer hitch would not protect the fuel tank. the contact was concerned for his safety. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. while traveling approximately 50 mph, there was a violent shaking and vibration that was progressing in the front of the vehicle without warning. the vehicle was taken to a repair shop who replaced the front ball joints and the failure recurred with extreme wobbling and the front suspension was unstable. the contact stated that the vehicle stalled several and then the contact was able to restart the engine. the contact stated that a technician drove the vehicle and indicated that there was an extreme case of wobbling and that the vehicle was not safe to drive and needed to be further diagnosed and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.

Driving about 50mph and the front end felt like it was coming apart. steering wheel shaking bad and wheels felt wobbly. i have had this problem before and noticeably when i hit a bump or pothole at or above 45mph. what scared me the most i was coming up on traffic and had to brake. braking while the vehicle is wobbly is very scary and feels as if the whole thing is coming apart.

1997 jeep grand cherokee. consumer writes in regards to dealership unable to complete vehicle frame corrosion recall. *smd according to the invoice, the vehicle had frame corrosion. the frame bolt was dislodge inside frame and the dealer was unable to remove it, to mount the hitch.*jb

While driving on the interstate, i hit a bump and my jeep started shaking violently. i had to pull off the side of the road to make it stop. every time i hit a small bump this happens only going above 55. hitting the brakes does not work, you have to slow down to about 40 to get it to stop. this is unsafe when you are on a highway and the speed limit is 65 or 70.

On january 18th 2014 i was parked on the side of the road. the roads were somewhat icy and my jeep was rear ended by a 2005 hyundai santa fe. the damage sustained to the jeep included a bent bumper and bent frame, resulting in the frame being pushed up against the fuel tank, causing the fuel pump to become faulty and a slight amount of fuel to leak out from the top. there is a current recall on this model year grand cherokee due to a potential fire being caused from rear-end collisions from the gas tank; however i did not become aware of the recall until after the accident occurred. chrysler's poor handling of the recall and their poor notification system made it so that the jeep was not able to be properly repaired. now, because of the damage, the recall fix will not be allowed to happen because the rear bumper and frame received damage. the vehicle, as of now, has yet to be repaired. i contacted chrysler with this issue and they indicated to me that there is no proof the damage could have been prevented, if the recall fix had happened. i would like to get the vehicle fixed, however finances prevent it from doing so. because of this, the recall fix will not be able to happen. i feel as though if chrysler better handled this recall and made the fix available prior to 2014, the damage sustained to my jeep would have not occurred.

While driving on the interstate for several hundred miles the gas tank started spraying gasoline up the back of the vehicle and it was determined that the exhaust pipe had melted a hole in the tank and caused the tank to leak. luckily husband is mechanic and knew what to do to keep vehicle from catching fire. gas tank and exhaust was replaced by owner before knowledge of faulty gas tank issues. also later i received a recall to install a hitch and dealer said their were none available. waited a year for hitch. think it is unfair that because i was persistent and got recall fixed that my vehicle will not receive the incentives that are currently being offered. i have all documentation of replacing gas tank in 2013 and recall.

While traveling at highway speed a total/violent loss of steering control occurred causing vehicle to slam into the left guard rail and spin out. anti lock brakes have also gone out on this vehicle causing another issue and expensive repair. the transmission has gone out and has been expensively replaced. this is a dangerous lemon.

Tl* the contact owns a 1997 jeep grand cherokee. while driving at 50 mph, the front end of the vehicle started to vibrate. the contact stated that when the speed increased over 60 mph the vibration stops. the failure recurred several times. the vehicle was taken to independent mechanic for diagnostic testing. the technician was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 130,000. the vin was not available.

1997 jeep grand cherokee. consumer writes in regards to recall notices #13v-252 and #02v-053. *smd the consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the jeep dealer stated the part did not need to be replaced. *jb

I was driving my jeep to work all of a sudden it bucked and backed fired 2 times and then completely shut down no steering but was able to get to side of road restarted got it back home this has happened many times cant count how many times, i have had it towed home 4 times this year because of this problem and couldnt restart sometimes it bucks and feels like its going to shut down but restarts by its self without turning key this happens at any speed changed tps, crank sensor, starter, fuel pump, pick up coil,distributor cap and rotor plugs and wire, alternator now inside dash lights are starting to flash dim and bright. i bought it 2009 used with a little over 100,000 miles ran great but the last couple years been having trouble with this situation every time i change things it will work for awhile and then starts to act up again.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 02v053000 and 13v252000 ((oem) trailer hitch) and (secondary detent system/ shifter assembly); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

1997 jeep grand cherokee. consumer writes in regards to excessive rust. *smd

My jeep grand cherokee has been sputtering, stalling when stopped and when driving, backfires blown apart 2 mufflers. it will not show a check light or give an error code when hooked up to a computer. have researched online and found several people with same issue. have done as they have and replaced nearly every sensor. have yet to replace pcm/ecm. don't know if this will fix due to some online have and still having the same issue. like the people online i have taken it to different mechanics, none of which could duplicate or find a problem. surprised with as many people having this issue jeep hasn't resolved this. i think dealerships are aware of this issue because some people online have traded their jeeps in and gotten very little towards trade-in.

I don't know the date of when chrysler had the recall on the fuel system. they were going to put on an (oem) trailer hitch where appropriate, free of charge. the parts required were currently not available. i bought a trailer hitch and had it installed. i then took it to jeff wyler jeep in fort thomas ky. they inspected it and passed it. (perform recall n45) i called your customer service and asked if i would be paid back for the part, they said no because it was not an (oem) part. please make this right, i have now taken off the part i bought, and asking you to either pay me for the part, which was $316.00 with labor, or set up a date and time to a dealer to put the right part on. that is all i am asking for, i have waited so long for this,and every day i worry about it being so dangerous. i don't think i am asking to much. i just want it fixed right, and the right part on. i thank you for looking into this matter. hope to talk to you soon.

1997 jeep grand cherokee. consumer writes in regards to power steering and brake failure while driving. consumer states " vehicle should be included in ignition switch recall". *smd the consumer stated as she was masking a turn, the vehicle suddenly stopped. there was no power steering and no brakes. she waited a minute and used the key to re-start the vehicle. on feb 27th, the vehicle stalled again. the consumer to the vehicle to her mechanic. however, he was unable to find a problem. *jb

Tl*the contact owns a 1997 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was able to restart and resumed to normal. the vehicle was taken to an independent mechanic, who diagnosed that the ignition coil failed. the vehicle was repaired but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 150,000.

The seats collapsed in a 45mph rear end crash the frames were completely snapped my dad and i flew in the back seat i was hanging over the back seat and i had my seat belt on so did my dad. i was the driver and i was not able to reach the pedals to stop the jeep after the crash. *tr

We finally got our n45 recall done. each time we called chrysler, we got different instructions and information. they seem to tell one anything just to get one to have it done, then they go back on what they said. i was told the jeep would be inspected first to see if it was safe. my jeep was not inspected, the trailer hitch was replaced. the ball mount which we have does not fit the replacement. the onus should not be upon us to shop and pay for a new ball mount in summation: how can we get them to send or deliver to us a ball mount which fits trailer hitch they installed, or at least re-imburse us if we have to buy one ? i have mentioned this to each of the many people i have spoken to at chrysler (when i could get through after waiting a very long time) their answer to this was "we are not into towing we are into safety". *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the vehicle was taken to a dealer. the technician stated that there was corrosion around the attachment area that did not support proper installation of a hitch. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 189,000.

My 1997 jeep grand cherokee (original owner) stumbles and dies, it does restart once i shift to neutral. it is getting more frequent. i had a total of 8 incidences in the past week. 6 times happened pulling up to stop sign at about 15 mph. 2 times happened while cruising along at 55 mph. i lost power steering and brake boost. there is a lot of internet information regarding the same problem. this is a safety issue. i'm worried driving my jeep in any traffic now. *tr

Tl* the contact owns a 1997 jeep cherokee. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

The dash headlight switch keeps going out. it has been replaced 4 times. the lights will flicker and than go out. *tr

The fuel sending unit keeps going out. never did work right. could never tell how much gas was in the tank. the dealer never did fix it right or did not put in a new one. *tr

1997 jeep grand cherokee. consumer writes in regards to trailer hitch recall reimbursement issues. *smd chrysler would not reimburse the consumer, because it was not an oem trailer hitch. *jb

When driving over a big puddle of water the steering became unresponsive. display panel said "check battery". slowed down and finally pulled over. after a few minutes it was fine. went down the road again and hit a big puddle. steering again became unresponsive. luckily not many cars around and i was on a side street. mechanic can not locate the problem as there has been no rain lately to try and duplicate. i fear a major or fatal accident is forth coming. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign id number: 14v438000 (electrical system). the contact stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle failed to start. the contact also mentioned that the vehicle stalled several times. the contact was included in three safety recalls and was waiting for several months to get the repairs performed for recall nhtsa campaign id number: 97v194000 (fuel system, gasoline), nhtsa campaign id number: 02v053000 (power train) and nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure). the dealer was not able to determine when the parts would be available to schedule the three recall repairs for a long time. the manufacturer was notified of the safety concern. the approximate failure mileage was not available.

1997 jeep grand cherokee consumer rear end impact problems *cn the dealer informed the consumer, the parts were not available. despite, the consumer receiving two recall notices. *jb

Fuel leakage squirting out when refueling starts. *tr

Tl* the contact owns a 1997 jeep cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however the parts were unavailable to perform the repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure). however, the parts needed were not available. the dealer was unable to provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.

Ref: recall n45 for rear structure reinforcement. i scheduled a 10:00 am appointment with cole chrysler-dodge-jeep-mazda-fiat in san luis obispo about 3 weeks in advance. my wife and i drove to the appointment yesterday and were told that they would only need between an hour and 1 1/2 hours to do the inspection. since we had to drive over 20 miles to the dealership, we waited in the waiting room. after an hour and a half, i inquired as to the status of the inspection. i was told that they hadn't even started work on the vehicle and that it would probably be afternoon before they would have someone available to do the work. since had been assured both when making the appointment and again when showing up for the appointment that the inspection wouldn't take long, we asked her to contact with the service manager. my wife overheard the service manager tell our rep that she should tell customers that the vehicle should be dropped for an entire day (any warranty work, that is). it's pretty clear to us that the cole dealership could really care less about the customer in regards to recalls and/or warranty work (lowest priority) and we lost 1/2 day of time and gas to trying to take care of this. we asked to have the car brought to us since we were leaving. our rep asked if we'd like to setup another date for the inspection and we said no! we wasted enough time and money and we won't be taking our jeep in for the recall inspection to any chrysler dealer. *tr

I have received two recall notices for low impact problem on jeep.{ could open gas tank} deeming it unsafe.i had it inspected at marsh field chrysler mass.i was told could not be done due too corrosion on old factory hitch{which was missing a portion}.too make it safe i took it to biggest trailer dealer on south shore.drinkwater trailer sales pembroke mass.they said that the frame was not corroded removed old pieces of existing hitch ,install new hitch making my jeep safer to be on our roads.chrysler stated it would not reimburse me.because idid not use their hitch.they stated they could not due job.you would think that chrysler would reimburse me for taking appropriate action to resolve the safety defect n45.why are unsafe vehicles allowed knowingly endangering on our public hi-way. *tr

Tl* the contact owns a 1997 jeep grand cherokee. while having the vehicle inspected for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), the technician noticed that the frame rail was completely corroded. the dealer refused to perform the recall repair. the contact believed this to be a major safety issue. the manufacturer was not notified. the approximate failure mileage was 145,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer refused to service the vehicle according to the recall due to the rusted rear bumper supports. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). however, the part need was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 10/22/14*cn updated 10/23/2014*lj updated 04/6/2015 *js

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. while driving various speeds, the contact experienced difficulty shifting gears from drive to park. in addition, the brake light illuminated. the dealer stated that the gear shifter needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was unknown.

Tl* the contact owns a 1997 jeep grand cherokee. while driving various speeds, the vehicle stalled without warning. the failure occurred on numerous occasions. the dealer repaired the computer, but the failure persisted. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the part was not available to service the vehicle under nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) the dealer did not give a specific date for when the part would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact did not experience a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.

1997 jeep grand cherokee. consumer writes in regards to rear structure reinforcement recall notice. *smd

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to remedy the recall was unavailable. the manufacturer was not made aware of the issue. the contact had not experience a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). the contact was informed that the part was not available. the contact stated that the recall repair exceeded a reasonable amount of time. the manufacturer was made aware of the failure. the contact had not experienced a failure.

While driving the vehicle shut off. as if power had been disconnected. after coming to a complete stop started right back up, after a while now it is backfiring, stalling out, bucking. i have read more complaints about this same exact problem the i care to read. most of the time they lead to the pcm. and im cannot figure out why jeep hasn't figured out the problem. i cannot afford to keep throwing money into the car to keep it running. let alone i cannot afford to buy a new vehicle. i have replaced more sensors then i care to mention and have tried all the diy tactics. now my muffler is exploded. that battery keeps dying and i am forced to borrow a family members car to get back and forth to work because jeep cant fix the problem. it has gone to a shop just to be told "we cant find the problem". it is unsafe for it to stall out and backfire in the middle of the highway. and it is killing my finances. *tr

Just having problems with shifting and electrical. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had exceeded reasonable amount of time for repair. the dealer stated that the part was not available. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received the notification for nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). the contact stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts were not available. contact had not experienced a failure. the manufacturer was not contacted.

Tl * the contact owns a 1997 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer stated that the part for the repair was unavailable and did not know when it would arrive. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would be available. the manufacturer was also contacted and could not provide an estimated date for when the parts would be available. there were no failures.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was notified of the delay and did not have a time frame for the recall parts to become available. the contact had not experienced a failure. dr

Tl* the contact owned a 1997 jeep grand cherokee. the contact stated that while at a stop light, the vehicle was crashed into from the rear and the vehicle immediately caught fire. the vehicle was destroyed. a police report was filed and no injuries were reported. the contact stated that the vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure).the manufacturer was made of the failure. the failure mileage was unknown. updated 06/10/14 *bf updated 8/29/2017*cn

I have contacted your office before following the jan. 24, 2014 crash that took my wife's life, on the vehicle indicated, it was equipped with michelin tires noted during the period before the recall this year. i had contacted you earlier about the air bags on a 1997 jeep grand cherokee that failed to deploy in this crash. could you please get back to me to discuss this latest development in what could have caused the death of my wife. thank you very much.

Tl*the contact owns a 1997 a grand cherokee. the contact received nhtsa recall campaign number 13v25200 (fuel system, gasoline , structure); however, the part was unavailable. the manufacturer was made aware of the problem. there were no failures at this time.

Tl* the contact owns a 1997 grand jeep cherokee. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and was not advised of when the part would become available to have the defect remedied. the contact had not experience a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that he attempted to have the vehicle was repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure. the vin number was not available.

Tl* the contact owns a 1997 jeep grand cherokee. the contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and was notified by the dealer and manufacturer that the part was not available. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure described in the recall. updated 06/10/14*lj updated 06/11/2014 *js

Jeep would stop completely while driving, would just pick up speed at random which caused an accident lucky no one was hurt.trouble with signal lights,visibility at night not good, seem like it wasn't getting gas,also 1 day it would start, next day it wouldn't start at all,it's been 10 months please help,im afraid to drive with my grand-children. jeep not starting heard sizzling sound then everything stop completely. *tr

When i stop with the brake firmly applied the engine surges sometimes and dies. if i put it in park and it will restart and i can proceed. this happens at traffic signals, when stopped, waiting to turn, etc. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) and attempted to have the vehicle repaired but parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available for repair. the manufacture was not alerted of the delay in the repair. the vehicle the vehicle was not repaired. the vehicle contact had not experienced a failure.

I received my safety recall notice over 2 months ago,and have not yet heard from any dealer #vc741345 n45 besides the gas tank problem,my jeeps ignition just turns off while i'm driving.it really scares me to death.plus after driving for atleast 30 minutes,and i put my car in park to turn off,the car keeps moving forward,like a jerk motion,i'm disabled & on ss & can't afford to buy another car.please include my car in the recall for the ignition replaced[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the required part was unavailable to perform the repair. the manufacturer was notified and was unable to provide an expected date for the remedy part. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that when refueling to at least three-fourths full, the fuel tank would leak. the contact had the vehicle diagnosed by an independent mechanic, who determined that the leak was coming from the top of the fuel tank. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 130,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that nhtsa campaign number 13v252000 (fuel system, gasoline, structure) had exceeded a reasonable time for repair. the dealer advised that the part was available for repair and the manufacturer would not give authorization to the dealer to begin the repair. the contact had not experienced a failure.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had exceeded a reasonable time for repair. the manufacturer was contacted and advised that the part needed was not available. the contact was not able to have the vehicle serviced per the recall. failure and current mileage was 180,500. updated 12-26-13 *bf updated 12/30/13 updated 07/18/16.*jb the consumer stated the vehicle could catch fire upon a low speed rear impact updated 08/17/2017*js updated 09/5/2017*js

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle would sporadically and independently start. in addition, the vehicle surged and proceeded to increase acceleration while the brake pedal was being depressed. in order to stop the vehicle, the contact crashed and slid the driver’s side of the vehicle into a truck. there were no injuries and a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 90,000.

Was driving at relatively low highway speed (50mph) up a small incline. low rpm (1200rpm). with sharp highway curve coming up, vehicle stalled for no reason. steering became unresponsive. turned key off and on several times trying to turn steering to follow curve. luckily sunday night traffic was light or could have resulted in accident. engine finally started up and steering pressure was restored. kept rpm over 2500rpm for a couple of minutes and car bucked a number of times in the first 5 or so minutes. ran smoothly afterwards with engine rpm kept higher (2500+). had to get off the highway and follow side streets to get home. this problem has been occurring for 3000-4000 miles and i've had nearly everything replaced, coil, spark plugs, plug wires, distributor rotor, distributor cap, starting on sensors now. *tr

Vehicle stalled ,backfired, shows that i have more gas in vehicle than i have. getting harder to restart. stalls in traffic. why haven't the government recall these vehicles.i read so many of same complaints and nothing seems to be done. these vehicles are unsafe!!!!!!!!!!!!!

About 6 weeks ago my back right wheel actually fell off coming down the road at about 35mph. after i looked - one of the studs where the lugs go on actually broke and the other studs were stripped which caused the lugs to fall off. all studs replaced after that.luckily i was close by my mechanic this morning when it was about to happen again - the back right wheel. there was a stud that was broken and the rest of the lugs were very loose. *tr

My vehicle tolled to armory garage, because at that time, insurance had to keep sending someone to come and restart the vehicle. or it will start but then turn around and stall later. after paying $1300 plus to armory garage, they only charged me for diagnosis and fixing problems with a battery being overdrawn. they claim to have replaced the bcm computer. however, after paying all that money i still have problems with my vehicle. i have replaced, starter, alternator, battery, computer module with armory garage, ignition coil fixed. all i keep getting is that the emissions is the problem because it states big and small leak. however, even today it has not been fixed. i have spent closed to over $3500 on my vehicle to get it running and it still stalls after all the above have been replaced. p0442, p0455, p0351, are the last codes to the vehicle. however, an evap purse solenoid has been fixed as well. all this money and still have problems with the vehicle stalling and running but turns off right in the middle of driving. *tr

Stalls idling and while going down the road. with faulty gas tank news causing fires that kill after rear collisions, driving not knowing if it will stall or not is pretty unnerving. please for the safety of all drivers, recall these death traps. *tr

Tl* the contact owns a 1997 grand cherokee. the contact stated that he was stopped at a traffic light when another vehicle crashed into the rear of the contact's vehicle. the contact's fuel tank ruptured from the impact and the fuel spilled onto the highway. the driver and front passenger both sustained concussions. the vehicle was destroyed. the vin was not available. the failure mileage was 15,000. ...updated 02/13/17 *bf *tr

Tl* the contact owns a 1997 jeep grand cherokee laredo. the contact stated that while driving at various speeds, the vehicle suddenly stalled. the vehicle was taken to a private mechanic where the camshaft sensor was replaced but the failure recurred. the manufacturer was contacted about the failure. the failure mileage was 101,000.

Driving at steady 35 mph engine started to stutter,lost power and stalled unexpectedly. took a few times cranking to restart,finally started. this has occurred intermittently with no warning or dash indicator like check engine light coming on. numerous repair attempts and thousands spent since,problem still occurs now average of twice weekly. occurs at different speeds,temperatures and conditions. have found online reference to many similar stalling problems for people around us. dealer said there is no recall or bulletins that would help fix,very hard to diagnose. finally found that if jiggle wire connector to engine e.c.u. could make engine stall. e.c.u. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause recurrence. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle was attempting to stop when the vehicle stalled without warning. the vehicle could not be restarted. the vehicle was towed to the dealer for inspection where they advised the contact that the central computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 150,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the front driver's side door was misaligned and would not close properly. the contact performed a temporary fix to the driver's side door which allowed the door to remain closed in a secure position. there was a technical service bulletin for the failure under nhtsa item number was 6089092 (structure:body:door:hinge and attachments). the vehicle was not diagnosed. the manufacturer was notified of the problem. the approximate failure mileage was 55,000.

Tl* the contact owns a 1997 jeep grand cherokee laredo. the contact stated that while traveling 45 mph the vehicle stalled. the vehicle was towed to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was unknown.

Vehicle was backed into a tree at slow speed and caused the fuel tank to rupture and leak fuel. *tr

Turned steering wheel left to stop in preparation for leaving parking space. heard loud break/snap sound and felt change in steering wheel tension. realized a total loss of steering control. saw significant volume of fluid on ground. review by mechanic found steering box mount bolts had sheared/failed. *tr

This jeep grand cherokee laredo stalls at any speed and suddenly the engine stops and can even send a strong backfire able to crack the muffler. it works perfectly for a period of time and without any symptom it struggles and stalls. sometimes it remains on and sometimes die. it broke me 3 mufflers. a lot of money and work have been done by mechanics including jeep dealer without fixing the problem. pcm and a lot of parts had been replaced and the problem was solved only in part. it still die while driving. this jeep cherokee is not reliable to use in highway for the risk to stop in the middle. jeep and mechanics are at random to fix this problem. i have visited web sites about jeep problems and i know there are others with the same problem. *tr

Driving on highway, jeep stops! stopping at light, jeep stops-will not start unless jump start, this goes on and on consistanly for 10 months,within those months i replaced:fuel pump(2's)(4 mufflers-gas keep leaking into muffler and blow up)(fortunate to be alive!)catalic converter ,water pump,crank censor,map censor,oxygen censor,ignition rotor,distributor cap/magnet,engine tune-up,transmission tune-up,oil change,:any and everything, after about $2000 i was ready to call it quits, it all centered around the (((fuel pump))) i was stopped and told i had gas leaking out as i was driving, being light headed from fumes??? *js

Vehicle will shut off intermittently, regardless of speed, outside temperature, length of time engine runs, or any other conceivable factor. a few weeks ago, i drove it to a town 30 miles away and back with no issue. the next time i drove it, the engine shut off two blocks away from my residence. there is no pattern to the malfunctions nor computer codes to download. have replaced computer, connectors to computer, crankshaft sensor, camshaft sensor, and many other numerous parts. various mechanics have been unable to diagnose, some have given up due to frustration. chrysler dealerships deny ever hearing of the problem, however, i have met three other grand cherokee owners in person who have had identical issues. internet searches will reveal numerous complaints for this vehicle. *tr

Tl* the contact owns a 1997 jeep grand cherokee. while driving approximately 50 mph, the front end of the vehicle began to wobble abnormally. the failure recurred intermittently. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 135,000.

Engine stalls either at speed or during idle after 20 minutes. will continue to stall for about 4 minutes, sometimes very hard to start during this time. then vehicle will run fine with no problems for several hours. the next day, or after vehicle has been sitting for several hours, the process will start again. every day it will stall after about 20 minutes - sometimes while turning, which will cause a total loss of steering ability, or while on the freeway, or while at a red light or intersection. i narrowly escaped an accident when it stalled and a big rig almost slammed into me. i have been stranded in the middle of a busy intersection multiple times because of this. when the car stalls, sometimes it runs very rough and backfires, which caused the catalytic converter to blow out. now the catalytic converter rattles and caused my emissions test to fail with high no(ppm) output. i'm going to need to change the pcm and the catalytic converter to fix this, but this was covered under a recall for 1996 vehicles with this same problem. jeep issued an emissions recall in late 2006 to update the powertrain control module (pcm) software on certain 1996 vehicles. as part of the recall, the catalytic converter will also be inspected for damage and replaced as necessary. 1997 vehicles experiencing the exact same problem were not included in this recall for some reason. please include the 1997 vehicles in this recall. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact was in an idle position with the brake epressed when suddenly, the vehicle accelerated abnormally. the contact applied full body force on the brake pedal in order to stop the vehicle. the failure recurred three times. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the malfunction. the approximate failure mileage was 130,000. the vin was unavailable.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the steering box failed while the contact was driving, causing difficulty in maneuvering the steering wheel. the vehicle was towed to the contact's residence. the contact spoke with the manufacturer and was advised that there were no recalls for the vehicle and provided no further assistance. the failure and the current mileage was 147,000.

While driving on highway jeep lost power then stalled and would not start up right away, after 10 minutes it restarted and was ok. once again today it did the same thing and after taking it to a repair shop they said that the engine computer must be replaced. *tr

Since 2007 the jeep has stalled without warning and there has been trouble with interior lighting. recently a aaa emergency repair truck changed the battery and suggested new battery clamps. a visit to an auto repair store revealed that the clamps on the car were the wrong size. when the auto store worker replaced the clamp with the correct size the lighting system started to work. it has been several weeks and there has been no stalling. i think the clamps were the original ones on the vehicle. *tr

Tl* the contact owns a 1997 jeep grand cherokee. the contact was driving 40 mph when the vehicle stalled without warning. the contact was able to restart the vehicle only for it to stall a second time. the contact took the vehicle to a local mechanic for diagnostic testing which resulted in a faulty ignition coil. the mechanic replaced the ignition coil but the repair did not remedy the stalling failure. the mechanic suggested that the computer be changed in the vehicle but warned the contact that the replacement may not remedy the failure. the contact was concerned because no one could determine the cause of the failure. the failure mileage was 153,000.

Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle would backfire and stall sporadically. the contact replaced the crank sensor and the ignition coil twice, with no luck in correcting the problem. the contact took the vehicle to the dealer for a diagnostic test and was told that there was a short in the wiring harness. the wiring harness was replaced but to no avail. the failure mileage was 147,000 and the current mileage was 151,000. i contacted the chrysler dodge manufacturer about my problem and they informed me that they did not manufacture the engine wiring harness for, the 1997 jeep g cherokee and that it is my problem. updated 10/27/2011 *ln *tr

Driver's side seat breaks, making driving difficult and dangerous! *tt

Driving down road and our 1997 jeep grand cherokee veered to right without being able to control the steering. our car hit another car causing major damage to the parked car and totalling our car. upon inspection, the steering knuckle and spindle had broke. *tr

Tl*the contact owns a 1997 jeep grand cherokee. the contact stated that while driving 40 mph the vehicle crashed into another vehicle. none of the air bags deployed. the vehicle was destroyed. a police report was filed. the contact was injured and the other driver suffered a broken arm. the contact did not notify the manufacturer of the failure. the vin was unknown. the failure mileage was 198,000.

My 97 jeep grand cherokee stalls intermittently. usually somewhere between 15 and 60 miles per hour. no warning, no lights and no shudders;it just quits. most times it will restart on its own but lately it has taken longer to restart. the crankshaft position sensor, throttle position sensor, idle air control valve, coil, spark plugs, spark plug wires, distributor cap, rotor and cam shaft position sensor have all been changed or checked. i am currently running the car with a large hose clamp around the computer and it's plugs. so far my "fix" is working. my stalls have occurred on straight roads, in a curve i believe this problem could lead to a loss of control due to no power steering/brakes when the car is dead. *tr

1997 jeep grand cherokee laraedo 4 wheel drive. *tr

Tl*the contact owns a 1997 jeep grand cherokee. while driving 60 mph the engine shut off and stalled on numerous occasions. the vehicle was taken to the dealer and it was repaired several times; however, they currently are unable to diagnose the failure. the computer in the vehicle was also repaired twice. the manufacturer was called and stated that due to the age of the vehicle they will not warranty the repairs and he should take the vehicle to an authorized dealer. the failure mileage was 75,000. the current mileage was 95,000.

Tl*the contact owns a 1997 jeep grand cherokee equipped with goodyear wrangler radial (p) tires, size p235/75r15. while driving approximately 45 mph, the vehicle began to shake. the contact pulled over and noticed that all four tires were out of round and had bubbles on the sidewalls. the vehicle was taken to a local repair shop where the tires were replaced with another set of the same tires. a week later, the failure occurred again. the vehicle had not been inspected or repaired. the failure mileage was 163,097 and the current mileage was 165,660.

My vehicle will stop running while i am driving, the car will begin to shake uncontrollably and then it will completely die. this cause me to try to turn the car over several times till i get it started again and the vehicle will loss power, hesitate when i give it gas. this vehicle is not safe. especially when i drive on the highway and it begins to shake and will completely shut down. i am afraid for my life, and my daughters. *tr

I have a 1997 jeep grand cherokee that stalls. hot or cold, night or day, idling at a light or going 75mph down the interstate. i have had the fuel pump replaced, the fuel system cleaned, the o2 sensor replaces, the water pump replaced, the crank sensor replaced, the map sensor replaced, and the ignition coil replaced (i do still have the old ignition coil). it's in the shop now, and after doing some online research, i have found hundreds of people having the same problem, most of them being charged an outrageous amount of money by jeep dealers who, ultimately, do not fix the problem. i would not be so concerned, but like many jeep owners, i have small children. the problem started almost a year ago, happens daily, and if it should happen on a busy road or highway when i am going 60+mph, i am concerned about my safety and that of my kids. *tr

Tl* the contact owns a 1997 jeep grand cherokee laredo. the contact was traveling 35 mph when he noticed that the vehicle stalled without warning. the vehicle was taken to a local mechanic where the contact was informed that the failure could not be duplicated. there were no prior warnings and the vehicle was not repaired. the current and failure mileage was 88,000.

Tl*the contact owns a 1997 jeep grand cherokee. the contact stated that the passenger side became wet from the air conditioner. the failure occurred on the rear passenger side. the contact could not remember what was done to remedy the failure in 1997. the failure occurred again summer 2009 as there was water build up on the front passenger side where the air conditioner was in use. the vehicle had not been repaired. the failure mileage was approximately 117,000 and the current mileage was approximately 142,000.

Tl*the contact owns a 1997 jeep grand cherokee. the contact stated that the head light dimmer switch was replaced three times since he owned the vehicle. he stated that the switch could malfunction and potentially cause a fire to occur . he also stated that while driving on the highway the lights would shut on and off. the failure had occurred since he owned the vehicle. the manufacturer was contacted and they are aware of failure and confirmed that the parts were on backorder. the failure and current mileages were 143,000. updated 01/03/11

My 97 jeep cherokee keeps stalling out. i've replaced many parts and no one knows why it does it. it will stall going slow, fast, doesn't matter. it happens everytime i drive it. *tr

Tl*the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle began stalling when the engine was hot. there were no prior warnings; however, when the engine reached 210 degrees it stalled. if the contact placed the vehicle in the park position and tried to start the vehicle it would turn back on. several mechanics had performed diagnostic test and were unable to determine the cause of failure. the power steering and brakes also failed whenever the vehicle stalled. the failure mileage was 135000. the current mileage was 138836.

1997 jeep grand cherokee 4.0l intermittently stalls. prolonged diagnosis appears to be problem with pcm and defective harness connectors causing misdiagnosis from repair facilities to ineffectively replace other components at great expense. stalling whiling operating vehicle results in backfires and at times loss of power steering etc and potentially control of vehicle. *tr

Courtesy copy of pgk sent to ditlow/cfas jeep grand cherokee defect petition 09-005 (dp-09-005) file update and inquiring if chrysler group declared the bankruptcy order void note: document given to randy for further review. 1997 jeep grand cherokee. *tgw the person that examined the vehicle, believed the fire was a direct result of a defective rear-mounted unprotected zj body fuel tank system. the individuals in the vehicle were involved in an accident, which they would have survived, if it weren't for the design of the fuel tank.

Tl* the contact owns a 1997 jeep grand cherokee laredo. while traveling at 40 mph, the vehicle would intermittently stall without warning. the dealer replaced a computer chip yet the failure persisted. the failure mileage was 98,000 and the current mileage was 117,000.

I had a uniroyal tire explode inside the vehicle. the tire was being used as a spare inside a 97 jeep grand cherokee. when it exploded it bent the rear hatch hinges out 2 inches and shredded all the plastic trim pieces causing over two thousand dollars in damages. thank god there wasn't anyone in the vehicle. *tr

Tl*the contact owns a 1997 jeep grand cherokee. the contact observed a fuel leak after the vehicle was parked for a short period of time. the vehicle was taken to an authorized dealer on three separate occasions for diagnostic testing. the technician recommended that the fuel tank not be consumed to the full capacity and that the fuel leak was not hazardous. the fuel tank periodically leaked without being filled to the full capacity level. the failure mileage was 1,880. the current mileage was 80,000. updated 04/20/2010. *lj updated 09/22/10*jb

1997 jeep grand cherokee 4.0 litre engine with intermittent stalling problems. most electrical sensors including the computer have been replaced. numerous jeep owners have had this problem but jeep ignores it. see: http://forums.cnet.com/5208-7811_102-0.html?threadid=248386&tag=forum-w;forums06 there are more than 550 post addressing this problem. *tr

Tl*the contact owns a 1997 jeep grand cherokee. she stated that upon starting the vehicle, it stalled several times before it would start. while driving at speeds over 5 mph out of her driveway, the vehicle stalled. while driving at higher speeds ranging from 35 mph and higher, the vehicle stalled without warning. the dealer was contacted and the crankshaft sensor was replaced. the failure persisted. to date, no further repairs were made to the vehicle. the failure and current mileage were 180,000.

Tl*the contact owns a 1997 jeep grand cherokee. the contact was driving approximately 45 mph on normal road conditions; the engine stalled without warning. the vehicle restarted and resumed normal operation. the failure occurred intermittently. the vehicle was taken to an independent mechanic for inspection. the technician was unable to duplicate the failure. the vehicle has not been repaired for the malfunction. the failure mileage was 174,00. the current mileage was 176,000.

Driver's seat broke, metal snapped where attached to track. *tr

I noticed i was filling my tank more then i should have . then the smell of gas was very strong when i took the car for a recall on the gas tank? i told them to please check for leaks that was in 2008 they said nothing was wrong and what they fixed will stop any leaks . well driving with my kids in the car we were at a red light and the smell was sooo strong i got out to check the problem the car behind me came over and said if he can help and also noticed the strong smell at which he advised me not to drive this vehicle it is a hazard to my family and the public so their was a mechanic shop down the street ao i left it their they check it the day after and said this has something to due with the dealer and try to contact them because it would cost me 360. and see if maybe chrysler has any recalls on this vehicle i did contact chrysler and told them everything but they said they have nothing to due with this and if their was an accident or fire that would have caused harm then they would send a investigation unit but for know that's really my problem .. *tr

Cannot fill fuel tank to top ( when pump automatically shuts off) without having fuel leak from top of tank for about 30 minutes. have replaced fuel tank module and gasket. dealer can find no reason for problem. happens at each fuel fill. *tr

Tl* the contact owns a 1997 jeep grand cherokee laredo/tsi. since the date of purchase the vehicle stalled without any prior warnings. the vehicle was taken to the dealer twice. the technicians could not locate any diagnostic error codes, or duplicate the failures. he was in the he process of taking the vehicle back tot he dealer and contacting the manufacturer. the failure mileage was not available. the current mileage was 209,000.

Tl* the contact owns a 1997 jeep grand cherokee. while driving 30 mph he rear-ended another vehicle. the vehicle was severely damaged, and none of the air bags deployed. consequently he sustained major injuries to his neck, chest and legs. the vehicle was towed to his place of residence. the vehicle was repaired according to recall# 97v080000 (air bags: frontal: sensor/control module) in 1997. a technician from the dealer was in the process of determining the cause of the failure. a police report was available. the failure and current mileages were 140000.

Tl*the contact owns a 1997 jeep grand cherokee. while driving various speeds, the vehicle would stall. there were no warning lights illuminated on the instrument panel. the vehicle also lost all power and electricity. the manufacturer stated that the vehicle was experiencing computer software issues. they were aware of the failures, but there was no remedy. the vehicle has not been repaired. the vin was unable to be entered into the system. the current and failure mileages were less than 155,000.

Tl*the contact owns a 1997 jeep grand cherokee. while idling or driving at low speeds, the vehicle shuts off. a diagnostic was performed and the dealer provided the contact with a list of potential issues and parts that needed replacing. the contact stated that most of those parts were already replaced; therefore, they could not be the source of the failure. the dealer would not test drive the vehicle due to its age. the manufacturer advised her to take the vehicle to another dealer, but she would have to pay for another diagnostic. the failure mileage was 136,600.

Tl*the contact owns a 1997 jeep grand cherokee. while driving between 65-70 mph on normal road conditions, the vehicle hesitated and vibrated. suddenly, the vehicle stalled without warning and the rpm's decreased excessively low. there were no warning indicators illuminated on the instrument panel. the engine restarted after 15 minutes and then resumed operation; however, the performance was poor. the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to the primary control module (pcm). the vehicle was repaired. the vin was unknown. the failure and current mileages were 100,000.

Tl*the contact owns a 1997 jeep grand cherokee. the vehicle stalls while idling or driving 25 mph. the fuel pump, alternator, radiator, map sensor, spark plugs, and exhaust were replaced, but the failure has not been resolved. the contact feels that the vehicle is unsafe to drive because the failures occur without warning. the vin was unknown. the current mileage was 120,000 and failure mileage was 115,000.

Tl*the contact owns a 1997 jeep grand cherokee. while driving approximately 45 mph on normal road conditions, the engine stalled intermittently. the vehicle restarted after several attempts and the engine and brake warning indicators illuminated on the instrument panel. the indicators remained lit until the engine was turned off. the vehicle was taken to an independent mechanic eight times, but the failure could not be duplicated. recently, the dealer replaced the core wires, spark plugs, hoses, caps, and rotor distributor. the vehicle was also repaired according to nhtsa campaign id number 02v053000 (power train:automatic transmission;lever and linkage:floor shift). the failure mileage was 90,000 and current mileage was 103,000.

1. came out of gear when in park and crashed sustaining 5000.00 dollars in damage. had received a letter from daimler-chrysler in 2002,however it was not dated stating the car could do this. no recalls were present at the time. they denied any problem when car crashed. called an attorney who was a relative that told without a doubt (100%) the car would do this. he then called me back and stated he could not represent me because he represented daimler-chrysler. he was hired by chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. they realized what an outstanding attorney he was then hired him. talk about family ethics. they finally installed the secondary detent system in 12/2008. i was told it was repaired. 2 the car is stalling at high speeds,during u turns, while at stop signs. it to dangerous to drive. jeep keeps telling me they can not find anything on diagnostics. i was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. they have been rude,evasive and blaming me. after 500.00 there diagnostics showed nothing. it has been to 5 other mechanics and know one has been able to diagnose the problem. i now have a 1997 grand cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. it is worth your money to hire a lemon law attorney from the very beginning. *tr

Temperature/blend air doors failed in heater, rendering defroster useless--no visibility. this is a built in defect in 1997 jeeps and occurs to nearly all of them through no fault of owner or wear and tear by chrysler's admission. dealer charged $1400 to repair. chrysler paid $700 of that. this is unfair to consumer and a safety defect. parts 24652002,5134347aa,5134343aa,5012727aa,and 50127009aa were all replaced. this fault is a hazard due to inadequate mechanism selected by manufacturer in original design. car cannot be driven on foggy days or indeed in winter. chrysler should reimburse customers for this repair. *tr

Automatic headlights turn on and off in rapid sequence when driving on street lamp lit streets. work fine on dark country roads, but not in town. must turn headlights to manual. *tr

Tl*the contact owns a 1997 jeep grand cherokee. while driving at any speed, the vehicle suddenly shut off. the failure occurs almost everytime the vehicle is driven. the vehicle has not been diagnosed by the dealer and the contact did not notice any differences beforehand. the current mileage was 137,000 and failure mileage was 132,000.

Tl*the contact owns a 1997 jeep grand cherokee. while driving various speeds, the vehicle sporadically stalls without warning. the vehicle usually restarts immediately afterwards. prior to the failure, the contact noticed that the engine warning light illuminated on the instrument control panel. he took the vehicle to the dealer on numerous occasions and had various repairs performed, which consisted of replacing the throttle position sensor, intake temperature sensor, map sensor, intake air control valve, crankshaft position sensor, distributor, cap and rotor, spark plugs, electrical wiring, fuel pump, oxygen sensor, coolant temperature sensor, and the ignition coil. none of the repairs have successfully remedied the failure. the failure mileage was 123,000 and current mileage was 125,000.

Driver door will not shut correctly seems as though it is falling off literally. *tr

Tl*the contact owns a 1997 jeep grand cherokee. when the contact attempted to open the driver side door, the bottom hinge detached from the door structure. prior to the failure, the door would make a popping sound when opening. in order to close the door, the contact would have to lift the door slightly. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 140,000.

I purchased a 1997 jeep grand cherokee from meeker hills auto w215n11251 appleton ave germantown, wi 53022. the dealers safety checklist indicated that all was checked and found to be safe. at the time of sale, the salesman "chad" stated to myself and my relative that if anything was wrong with the vehicle that i should contact them immediately. 2 days after purchasing the vehicle i called to alert them of some problems, i immediately took the vehicle back. i took the vehicle back on 4 occasions only to be told that nothing is wrong with the vehicle, finally i took the vehicle to milwaukee area technical college (matc) and had the instructor to look at the vehicle, and was told that there lots of repairs that need to be done. i contacted the dealership and was told by the owner that i can trade the vehicle for another vehicle and pay the difference. they were not willing to repair anything. i had the repairs done at matc at a cost of $750.00 parts only. i want to file a complaint. please let me know what i must do further. thanks *tr

I own a 1997 jeep grand cherokee laredo that will start and run fine and then at any time no matter the weather, time, highway or city it will just die. i was nearly in a head on collision this week during a passing situation on a two lane road. i have spent hundreds of dollars on mechanics trying to diagnose and fix the problem to no avail. i have started checking things out on the internet and have discovered that hundreds of other people are having the same problem. if someone has not been killed yet buy this defect i would be very surprised. *tr

While i indicate that this problem began jan 2008, it has become obvious with research that the problems i had over the last two years led up to this. for the last 2 years, if i am driving in high altitudes, engine will sputter, lose power and threaten to die. over the last two months, my car will just die. no warning, no speed requirement, no situation requirement. have replace so many things, it is unbelievable and very costly. once the car has died, it will refuse to restart for several minutes to one hour. when it does restart super heavy gas smell accompanies. today it started to backfire. please do something about this. this happens to many other jeep grand cherokee owners. mine is a 97. thank god it has not happened to me on the freeway at high speeds like some others. what kind of havoc would that cause on our freeways during rush hours? *tr

I have a 97 jeep grand cherokee and it doesn't change from heat to defrost or other setting. it appears that the blend doors on the main heater bay are the problem and i also have checked online and find this a common problem and quite expensive to repair. this created a very dangerous situation while driving in a snow storm and not having the vehicle keep up to the demand on the windshield. i was traveling with my 3 young children and the potential for serious injury was high. it also appears that jeep is aware of the situation and isn't willing to fix the problem. potential death and serious injury are great and this is poor judgment for public safety. *tr

My 1997 jeep grand cherokee laredo just dies when i'm driving. doesn't matter what speed i'm going. it died over 10 times on my way home from san jose to san francisco while on the freeway going 60 mph. this problem started over a month ago. we have changed the crank sensor and coil. the trottle has been checked and the fuel injector. we have changed the battery. we don't know what else to change. after reading the same complaints from jeep owners on the cnet car tech forums i dediced to file a complaint. they have the same problem and are spending a lot of money replacing different parts and the problem continues. this problem is very dangerous, driving on the freeway then the car just dies. i have no money to spend to keep on replacing different parts. please help. thanks. *tr

Tl*the contact owns a 1997 jeep grand cherokee. the contact could not close the driver's side door and discovered that the lower engine bolt separated. the manufacturer stated that there were no recalls. the contact will attempt to repair the door. the current and failure mileages were 113,000.

The drivers seat mounting bracket that bolts to floor board is defective and cannot be considered to be safe to all drivers who own this vehicle. i had original bracket brake after only 50,000 and now after 108,000 have had that bracket brake. if bracket brakes so easily then in a wreck the probability of it breaking has to be great and would result in additional injuries. the seat would be movable and would result in loss of control of vehicle. *tr

We have a used 1997 jeep grand cherokee, which we have only owned it for about 5-6 months and we are having problems with the fuel system/pump. we notice a recall on 1997-2004 jeep grand cherokee in jan/feb 2006 on the problem that we are having with the vehicle, but when we contact the chrysler corp. we were told that our particular vehicle wasn't part of the recall. on the page that i receive the info on the recall thru nhtsa.gov, it didn't specify which one, it just states 1997-2004, jeep grand cherokee and jeep wrangler, so we need to make sure that chrysler is not trying to take advantage of the situation and not repair the vehicle. how is it that our vehicle is having the same problem as the ones that is under the recall. i spoke with two representatives at chrysler and i was told that the vehicle that we owned had a fuel pump replaced in 2000 and i'm not sure if that's true, because the recall wasn't until last year. *jb

Tl*the contact owns a 1997 jeep grand cherokee. while driving 55 mph, a warning light illuminated, a chime sounded, and the gas gauge indicated that the vehicle was out of fuel. the gas gauge then went back up, indicating that fuel was present and the warning light dimmed. the weather was sunny and approximately 80 degrees. the contact believes that his vehicle should be included in recall # 97v194000 (fuel system, gasoline:storage:tank assembly). the current and failure mileages were 25,386.

Tl*the contact owns a 1997 jeep grand cherokee. the fuel gauge indicated that there was fuel present in the vehicle, however, the vehicle would run out of gas. the contact was not the driver and could not give more detail. the manufacturer stated that the vin was not included in nhtsa recall # 97v194000 (fuel system, gasoline:storage:tank assembly). the current mileage is 129,000 and failure mileage was 122,000.

Driver side seat belt not retracting fully, latch difficult to press and unlatch. *jb

Took jeep to dealer on jan 22 07 for abs light check. was notified my dealer that there was a recall on my car for secondary detent system recall bo2. dealer serviced detent recall malfunction. when i picked up the car the automatic shift lever would not go down to 1st and 2nd gear, it was being blocked by an internal obstacle under the shift council. took car in next day around 11:30 am and service writer wanted to keep car overnight. set appointment with him to bring it in next day jan 24 07. dealer advised me that my shifting bezel was broken and needed to be replaced for $95.00. i advised dealer that shifter worked fine when i brought it in and that they needed to fix whatever it is that they broke. dealer replied that it was broke before i brought it in and working on the council caused things to shift and thus caused the obstacle. i arrived at the dealer and they said that if i had not brought in my car that it would still be working fine., dealer agreed with me but wants $95.00 to fix it.,.i declined the offer. took car home and removed shifting council to find that red shift marker was no longer centered around the shift lever and a rubber washer was no longer centered around the shifter. pulling the shifter back towards drive caused the shifter to be stuck at drive because the red shift marker bezel would not allow shifter to go any further and thus blocked shifter from going from 1st or 2nd gears. while driving the car in this condition the shifter would pop into neutral when a road bump was hit and thus i would loose power, thus an unsafe driving condition. upon picking my car up on jan 22 07 around 5 pm i was not advised that my shifter was not working properly or that i was driving off in a vehicle that now had an unsafe driving condition. *jb

Tl* - the contact owns a 1997 chrysler jeep grand cherokee. the abs warning light came on when it snowed and the abs will not engage. this occurred since the contact purchased the vehicle, approximately 2 years ago. the repair shop could not t diagnose the failure. the dealer stated that if the abs sensor got snowed on the system will not work properly. the current mileage was 160,000 and the failure mileage was 105,000. the failure occurred 20 times since the vehicle was purchased.*ak updated 03/19/07. *jb

1997 jeep grand cherokee 4wd 6 cylinder mileage: 64,600 - abs stopped working while driving (estimated cost to repair is $1800), 1997 jeep grand cherokee 4wd 6 cylinder mileage: 64,600 - complete failure of drive train (transmission), being repair at a cost of $2550.55. *jb

Rear hood latch thinks that the back hatch is open when it is shut. could this be related to the investigation of the hoods opening on their own? *nm

I have a 1997 jeep grand cherokee that has an electrical defect in the power distribution center (fuse box ) under the hood. it blows fuses to the automatic shutdown relay,powertrain control module. without warning the vehicle will shut off and not restart which also leaves you without power brakes or steering it is a well known defect by jeep dealers and mechanics yet nobody does anything about it a small wire needs replaced to fix the problem. *jb

I am complaining about the lack of service for my jeep cherokee. there is are a couple of recalls for this vehicle. one is the b02 and the other is the 879. i have made arrangements to have them fixed at the smithtown and bayshore dealerships and each appointment has been cancelled. i cannot take the car to a mechanic because the car rolls out of gear when it is in park (b02 recall). so the work that has to be done hasn't been taken care of because mechanics will not bring the car into the shop. as a matter of fact the one time someone allowed it into the shop it rolled out of gear and almost ran the mechanics over. lets just say we are not on good terms because of this. parts are worn out. but until this roll out of park issue is taken care of no one will see the car. again i made several appointments to see chrysler dealer but they keep canceling my appointments. i want to be paid for the parts that are wearing out and cannot be fixed due to no mechanic will see the car. and i want the dealerships in smithtown and bayshore reported for canceling appointments that were made in advance. *jb

Consumer complaint regarding un-repaired recall work to a 1997 jeep grand cherokee, that resulted in an accident. *kb the consumer stated with the vehicle running she placed it in park, stepped out of the vehicle, when all of a sudden it lurched backwards into the neighbors landscape. the consumer stated she was never informed of any recall on the vehicle, possibly because the vehicle was purchased used. *jb

1997 jeep grand cherokee moonroof blew off with a gust of wind. *kb the moonroof was closed at the time of the incident. the consumer stated the dealer replaced the track and motor on the moonroof. *jb

1997 jeep grand cherokee. turning vehicle in drive. steering box securing bolts sheared. result total loss of steering potential for crash and deaths. one bracket on the steering box casting had failed and been undetected for some time. replaced steering box. *nm

My 1997 jeep grand cherokee laredo has had a cracked exhaust manifold for some time now. the dealership knows the price for one off the top of their head without looking it up. dust or water can get in there and create engine failure, it can also cause the engine to get to hot and cause a fire. carbon monoxide leaks into the cabin when the windows are up and the heater is on. *jb

Dt*: the contact stated the driver and passenger side seat belt latches failed to release unless the belt was pulled down to allow slack. the dealership has not been alerted. updated 7/3/2006 - the consumer indicated that the release buttons have always been difficult to release but now they seem to be getting harder to push. *nm

After driving at highway speed for about 1 hour the car suddenly and spontaneously stops. this has happened on five different occasions. *nm

Driver side exterior mirror on vehicle contains auto-dimming fluid that leaked out due to a manufacturing defect and now obscures drivers rear vision while driving. attempted to address issue with local dealer only to be told it would take more than $500.00 to replace the entire mirror assembly instead of just the glass. replacing just the mirror glass with the auto-dimming feature is not feasible per the dealer. this is total bs and the original manufacturer of the vehicle should be able to replace this removable part at a reasonable price. *jb

Dt*: the contact stated while driving 70mph the hood flew upward with limited visibility. the contact managed to pull over without incident. due to the damaged hood which was bent vertically in front of the windshield, the vehicle was towed to an automotive body repair shop to await inspection.

Dt*: the contact stated while driving at no particular speed, the vehicle lost power and stalled. the vehicle would immediately restart and operate normal. the vehicle was inspected by the dealer, they determined the cause of the problem was the fuel pump. there is a nhtsa recall, # 06e011000, regarding the fuel pump. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. the vehicle is currently undergoing additional inspection before repairs are made.

97 jeep cheeroke tsi, power steering pump bracket broke. resulting in loss of steering control. vehicle then goes to battery drain to keep engine running. this loss can result in accident or death. there was no sold associated with the break that could be heard from inside the vehicle. *jb

1997 jeep grand cherokee air bags did not deploy. *ts ***no ans required*** the vehicle was involved in a head on collision with a big rig. the insurance company deemed the vehicle a total loss. *nm

1997 chrysler grand cherokee rear of vehicle caught on fire. *ts the fire department concluded, the fire was started by an overheated wheel bearing. *jb

[1] at 128,000 plus miles i heard a grinding sound coming from under the car [2] the mechanic who worked on the vehicle found that all the bearings both front and rear were worn or corroded along with spacing rings on the rear axel. he indicated that they were defective original equipment, that bearings do not corrode or wear out with the mileage that the car had been driven. [3] all the bearings and spacers required replacing. *nm

My wife started the car and began to back out of her parking space. she suddenly found that she could not turn the steering wheel and warning lights on the dash board started to go on. if this had occurred while driving at highway speeds, she most likely would have lost control of the vehicle and crashed. when i checked, i found that the cast aluminum bracket holding the power steering pump had broken in 3 places, allowing the serpentine belt to fall off. examination of the fractures showed that one was much older than the others, suggesting that the bracket had broken in one place much earlier and that the first break had increased the strain on other parts of the bracket, resulting in the eventual total failure. when i replaced the bracket, i noted that manufacturer had increased the thickness of the reinforcing ribs in the casting and added a new rib in the area where the older fracture had occurred. the dealer parts clerk also anticipated which engine option i had in the vehicle when i told him the model and the part i needed, and indicated that the dealership had around 30 pieces of the replacement part in stock. since the manufacturer clearly knows that this part is defective and since the failure of the part has the potential to cause a catastrophic accident, this really should be the subject of a recall. it is possible that major crashes have been caused by this failure without being attributed to it since a frontal impact to the vehicle would also be likely to break this bracket, obscuring the fact that the bracket broke prior to impact. other model years with this engine and other engine options in this model year have the power steering pump bolted directly to the engine block (no bracket required). the purpose of this bracket appears to be to allow the use of the same power steering pump on two different engine options (reducing cost). *jb

1997 jeep grand cherokee (nhtsa campaign id number: 97v194000) recall for fuel sending unit. dealer tells me that the unit was replaced in 2002, yet today the replaced part is failing just like the original and the dealer expects me to pay for it even though this part was supposed to be the fix for the original recall..*jb

I purchased a certified pre-owned 1997 jeep grand cherokee from lansdale chrysler jeep in october of 2002. within 1 week, the abs light came on and i took it back to the dealer. they explained to me that the abs unit had failed and would have to be replaced at a cost of over $1,000 dollars. i submitted a hand written complaint to them that the car was "certified" and nothing should fail within a week. the abs was replaced without charge to me. three years later the abs unit has failed again! estimate charge for repair is $1,200 dollars. my research on the internet shows this to be a common problem from 1993-1998 grand cherokee's. the following website: autos.msn.com cites this as a common problem for the abs unit to fail. the dealer told me the abs unit was out of warranty. how does a $1,000 part fail twice?!? *jb

Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. *ts the dealer was unable to correct the problem the consumer was referring to. the consumer had a list of problems that needed to be corrected on the vehicle and they were: rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot,emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. the consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls. *jb

Dt: the fuel gauge's reading was inaccurate. recal 97v194000l was issued on this problem. . when the consumer contacted the manufacturer, they told him this vehicle was not included in the recall due to vin although this vehicle experienced the same problem on september 3,2005. the inaccuracy of the fuel gauge caused the consumer to run out of fuel. *ak *nm

Dt: the contact stated that twice the driver's door had to be put back on. it had a defect in the body frame. the first time was in 4-04, the second time it was in 4-05. currently, abs brake system malfunctioned. a month ago, all of the pads on front and rear were replaced. three days ago, the abs light came on and would not go off. the contact took vehicle a service dealer, and they told him the control unit module and the hydraulic pump motor needed to be replaced at a cost of $2,300.00. *ak

Failure of drivers side door latch, the fasteners have ripped through the metal of the door causing an unexpected door opening at highway speeds...this is not a new problem for grand cherokee's, there are very few driver's door that have not failed...my options for repair of a poorly designed component are quite few and no one is sharing any information...without metal to secure the latch to the door i have been forced to use a bungie cord (not osha rated...at all) until the door can be welded shut...then i have a three door truck without a way to easily exit the vehicle... thank you for your time and attention in this matter.

Fuel gauge reads as full when empty. this was already involved in a recall of my make, model and year vehicle, but apparently not of my vin number. i'd like to get the recall expanded to include all vehicles with this problem. *jb

(1)prior to beginning a trip, my husband checked the fluids under the hood and then closed the hood. i drove for approximately 2 hours with no problems. (2)then while driving at approximately 68 mph, going downhill, the hood suddenly flew open and crashed into my windshield. both the primary and secondary latches for the hood had failed. i was unable to see the road, except for a tiny amount of the white line that i was able to see below the hood that was now resting upon the windshield. i was able to slow the vehicle down as well as navigate, using the white line, and get the car safely off the road. i had three small girls in the back of the vehicle, who were all very frightened. with the help of some passing motorists i was able to force the hood back into place, though this was quite difficult since the hinges were now hyper-extended. i shoved the hood into place and confirmed (several times) that it seemed to be secure enough to continue. i was able to continue to my destination, though i was quite frazzled by the time i arrived. (3)the hood needed to be replaced, as well and the hinges on both sides. we straightened the secondary hood latch which would have prevented the problem. it is made of metal that is too soft and bendable for it's intended purpose. per this database, our model of jeep is known to have hood latches that fail. i am very upset that there has not been a recall put into effect yet. this was a very scary experience for me and the children in the car and could have easily ended in a terrible crash. luckily everything worked out and no one was hurt, except for a minor complaint of a car seat hurting a leg (it protected my daughter from getting thrown in or from the car). please consider how dangerous this can be when the vision of the driver is basically completely blocked by the hood covering the windshield. i believe that the primary and secondary hood latches should be recalled immediately. *nm

The consumer located four recall notifications on his 1997 jeep grand cherokee limited .***no answer required***. *mr the dealer indicated that only one recall applied to the consumer's vehicle and made the necessary repairs. the consumer believes that the fuel system sending unit recall should also apply since his vehicle exhibits symptoms of that recall (recall# 97v194000). *nm

Dt: contact states while driving vehicle it began jumping. took vehicle to service dealer, they stated the vehicle was fine. the vehicle had to be towed, the service mechanic stated there was a screw that broke in the handle control box.*ak

When making left hands turns on a half of tank the vehicle stalled. onsumer had to pull over to restart the vehicle. dealership was notified, but did not resolve the problem. *ak

Since mid december 2004, i have been having trouble with my 1997 jeep grand cherokee. it has since been in the shop on a weekly basis, with the same problem of the motor hesitating or cutting off while driving. so here we are $1400 later driving off the lot and the car cuts off twice before driving 1/4 of a mile. they have cleaned the throttle plate twice, replaced the fuel pump, replaced the catalytic converter, replaced a primary coil twice, replaced the o2 downstream sensor, replaced wiring in the steering column and then this week replaced the o2 upstream sensor. and i still have the same problem with the hesitation and cutting off. the only response from the dealership service department was that with this many miles i'm going to be nickeled and dimed with repairs. the car has never given me any major problems prior to december. i am not getting anywhere with this service department and am not ready to give up on this car. i took it to the dealership for the repairs feeling that they would be the most knowledgeable about the car. i am very frustrated at not being able to find out the problem and have it corrected. i would appreciate any suggestions. i have requested a print out from sadler that details all that has been done to this car since december. i would appreciate it if someone could contact me concerning this issue.*ak

1. there were no indications that led to a spontaneous fire in my automobile (jeep) 2) it was determined by the fire department and confirmed by the insurance investigator that the fire was caused by a short in the wiring. *jb

While driving 70 mph the steering became very hard to maneuver all of a sudden. the dealer states that the bearing for the power steering malfunctioned. please provide additional information. *jb

Rear differential roaring sound again in 3000 miles after replacement of all rear bearings/seals and both axles by dealer. recent roadtest/inspection by dealer confirms continued excessive wear of new bearings and axles. dealer now recommends new differential housing or replace entire rear differential. see past odi id number: 10100860 power train:axle

Nhtsa campaign 97v194000. daimler chrysler issued a fuel level sending unit recall. this vehicle was not included in the recall due to vin. consumer had a difficult time determining how much fuel was in the gas tank. *ak

The vehicle was experiencing sudden throttling when traveling at about 35 mph. consumer was informed that this was dangerous by a mechanic, but the cause was undetermined.*ak when turning the air conditioner or heater it makes the engine throttle up and stay at accelerated speed. when the consumer takes his foot of the gas pedal the vehicle slows down until you turn on the heat or air. the consumer stated that when you start from a stopped position with the fan on, after you attained the speed you want and take your foot off the acceleratorthe speed and rpm will stay the same and will not slow down until the brakes are applied. the consumer stated that he had to turn the fan off at a complete stop in neutral to get the vehicle to function properly. under heavy braking the brakes had a bad pulsation which caused the abs light to come on. radio and speakers needed to be replaced. *tc

The vehicle failed inspection because the ball joints needed to be replaced. there were no warning signs that the ball joint needed to be replaced prior to this situation. *nm

Roaring sound in rear end started during drive to florida, dealer replaced both rear inboard and outboard axle bearings. 3000 miles later roaring sound is back and now deal needs to install new axles and same bearings. *ak

When making left turns at low speeds the steering locked up and would not move any further to the left. this problem is intermittent. *ak *nm

The rotors warped. as a result the brakes wore out prematurely. a recall was issued for this male/model, and year. however, the vehicle was not included in the recall due to vin. *ak the abs light had come on due to the abs pump assembly, there was a vibration when braking, and the rear brake pad were metal to metal. *sc

The fuel gauge system indicator malfunctioned. always read full tank, even when the tank was empty, the dealer replaced a sensor at consumer's expense of $585.00. *ak *tc

Hood was recently opened for normal checks of engine. the hood did shut all the way. after driving about 5 miles at the speed of about 45 the hood came unlatched and flew up. the hood is unrepairable, hood and hinges must be replaced.*ak

While traveling at 55 mph vehicle veered off to the left. the consumer was able to pull the vehicle back into traffic, striking a guard rail and rolling over several times. *ak *sc *jb

1) my 1997 jeep grand cherokee limited with 59,000 miles began making an unusual sound while being driven. the sound was constant at all speeds. the vehicle was examined by an independent repair shop, mickey's goodyear of romeoville, il. *ak 2) the root cause of the noise was detemined to be failure of the axle bearings and differential gear bearings. the failure of this type should not have happened with the low milage of the vehicle. an internet search using google will yield hundreds of complaints by owners of similar make and model. the selling dealer and chrysler corporation deny that the problem is widespread. i believe that this can be a potentially deadly situation if the failed parts would have caused the rear drivetrain to lockup. 3) the vehicle is currently being worked on to replace both axle shafts and all associated bearings at a replacement cost of approximately $2000.00 photographs were taken of all failed components. a request to retain all old parts. i have requested 100% reimbursement from chrysler corporation and i am asking for an investigation to determine how widespread this problem is.

While driving smoke started to come from the front powere drive seat. dealership was notified, but did not resolve the problem. *ak

I own a 1997 jeep grand cherokee that i bought as a 'demo' in march, 1997. in it was a space saver spare. this jeep has full time 4-wd. last thursday, 5/6/2004, i had my first flat tire ever with this car, and i mounted the space saver spare. i drove about 20 miles before i had to stop due to the front differential's heat and resulting blue smoke as it burned up inside. in your database, there is a recall for 1996 jeep grand cherokees with full time 4-wd: recall number is 98v006000. jeep/chrysler has given me no satisfaction when confronted with this information -- that my 1997 had the same issue as the 1996's, that they sold me a defective "booby trapped" car, and that i shouldn't be liable for any damage caused by the defect that they, in fact, knew about and said nothing to 1997 owners. so far, damage to the vehicle has been $516, but may reach $1500-$2000 before it's fixed. the car is currently at naperville jeep (630-505-8282 -- jeep service dept). i got no notification of this defect since 1997's were not recalled. i have not been offered a full sized spare kit either. why no recall on the 1997's with full time 4-wd too? how about other years? *ak

Front brake disc uneven wear, braking not smooth, vibrates uncontrolably.

Paint on vehicle appears bubbly. power windows stopped working-replaced motor rear end has noise like a roar-diagnosed with bad rear end transmission does not shift like it should-diagnosed as bad brakes growling-

I purchased this 1997, jeep grand cherokee from broadway volkswagen on auto row in oakland ca. at the time the odometer read 48,080k. two weeks ago the car stopped running while i was driving it. i had to have it towed to albera bros. jeep/chrysler dealership where i?ve taken the vehicle since i purchased it. i also purchased a warranty, for $1500 at the time that i purchase the vehicle, which was contained in the contract of the automobile installment payments. the warranty was to cover all repair that is cover for 72 months or 100k miles. i contacted the warranty company, warentech, who's headquarters are in texas and was advised that they would have to send someone out to look at the car. someone did come out look at the car and took pictures. after a few days i contacted warentech and was advised that they would have to review the information and would get back to me. after several more days i contacted warentech again. i was advised that they needed me fax them my maintenance records verifying that i had maintained the vehicle. i faxed warentech copies of all recent maintenance records. after two or three more days, i once again contacted warentech and was advised that i needed to send more maintenance records and if i didn't have anymore they would deny coverage for repair to the vehicle. i faxed over a total of 13 more records of maintenance verifying that oil changes as well as other maintenance records. that was two days ago and i?ve not heard anything from warentech since. i have already paid $125 dollars to have the car towed to the dealership and have paid another $140 for a rental car to get to and from work. i am very afraid that warentech is going to refuse to pay for the repairs they've already had almost 2-weeks and nothing has been done. i pay $546 a month car not via payroll deduction and have never missed a payment this for two years and i still owe over$18k for the car. i don't know what to do.

Seals and gaskets needs to be replace transfer case input shaft seal(b) extension housing seal a/t (b) includes r&i 4wd transfer case atf sealant water pump radiator hose lower hose

Car just took off on its own while driving down the highway.*ak

Consumer's vehicle experienced the same problem as mentioned in nhtsa recall 97v19400 concerning fuel gauge system. the fuel tank mounted fuel level sending unit accuracy can degrade overtime, indicating significantly more fuel in reserve than is actually present. dealer indicated this vehicle had the same problem but was not included in the recall due to vin. *ak

The welds on driver's door came apart and caused the door to detach from vehicle. *ak

Abs light in the dash has lit several times. consumer wasn't able to find anything wrong. *la the light illuminated every 3 to 4 days.*jb

While driving 65 mph rear passenger's tire tread separated, causing a blow out. consumer managed to pull over to replace tire. dealerships mechanic was notified, but did not resolve the problem. *ak

Upon accelerating consumer noticed a loud noise coming from under vehicle. dealership serviced vehicle, and determined differential needed to be replaced at 8,000 miles. the problem returned at 40,000 miles. *ak the consumer found two other incidents where the rear differential failed in the 1998 grand cherokee. *sc

The paint and clear coat on a $37,000 suv is coming off, not due to the fact that is waxed once a week, this is a huge let down and i will never buy another one ever again. *cb

While driving at any speed consumer heard a loud clicking sound coming from the wheels. vehicle was taken to an independent mechanic, who informed the consumer that the rotors needed to be replaced. *ak

The sideview mirror adjustmet on my vehicle is set for each driver, and when that driver enters the car, the mirrors should change to the proper position. however, they frequently (but not always) move to a total down position. you have to remember to manually change the mirror position. otherwise, you have no rearward view which has created numerous dangerous situations. the dealer admitted that this problem arises not infrequently, but requires replacement of the mirrors at $500 each. i already replaced one, and it failed again within a year. there needs to be a recall to rectify this dangerous situation.*ak

Fuel gauge was giving incorrect readings. as a result, consumer ran out of gas on several occasions. *ak

After parking the vehicle consumer walked away. then, turned around and noticed that vehicle was rolling . vehicle rolled down the driveway, crossed a street and down an embankment. consumer tried to stop it, but was slightly injured during the incident. *ak

When you step on the gas it takes 5-10 seconds for the transmission to kick in. then it bucks into gear. when sitting idle, the transmission feels like it will stall. our mechanic told us that the transmission is failing and needed to be replaced. at this time, our grand cherokee is dead. we can not believe this is the second grand cherokee we have owned and the transmission had failed. we got rid of our '95 grand cherokee because the transmission kept hesitating, the dealer could never seem to find anything wrong, of course. we knew this car was a lemon and got the dealer to get us into a brand new grand cherokee (1997). now 5 1/2 years later this car's transmission has failed. jeep needs to step up to the plate and get these cars fixed! *la

1997 jeep cherokee, which was part of gas tank recall in 1998 for failure of float in the gas tank, ran out of gas again on freeway, without any notice. appears that the lifespan of the float replacement could now be over.*ak

Was traveling at 70 mph when hood flew open causing consideralble damage to hood and hinge mechanism. no personal injuries.*ak

Consumer's vehicle was giving inadequate fuel consumption readings. as a result the driver ran out of gas on a couple of occasions. recall 97 v 194 000 was issued; however, this vehicle was not included in recall due to vin. *ak

Exhaust manifold cracked. as a result oil leaks into the engine compartment. consumer is concerned that the vehicle will catch on fire. *ak

Recall 97v194000; while driving fuel gauge indicated that tank was half full even though vehicle ran out of gas. mechanic at dealership had replaced fuel gauge twice. russell dodge, 3500 west tennessee st, tallahassee fl 850575-4111.*ak

I own a 1997 jeep grand cherokee with a 6 cylinder engine. whenever the gas tank is 1/4 full or below, the engine stalls out completely when i make a left turn. it appears that because the gasoline in the tank is pushed to the right, the fuel intake is either blocked or is unable to access the fuel. it appears to me to be a design defect because i have talked to other owners who have the same problem. this is extremely dangerous. this vehicle (and,i believe, all in its class) have power steering, power brakes, etc. to lose power in the middle of a turn when the vehicle is in motion is to lose control. i have not had an accident. i am terribly afraid that i will. *ak

While driving fuel gauge showed the wrong fuel level. this could have caused the consumer to run out of gas without warning. the consumer was having the same problem as stated in recall 97v194000. dealership would not repair vehicle because the vin number was not included.*ak

The rotors on my 1997 jeep grand cherokee consistently warp after 6,000 to 10,000 miles. i have owned many cars and have also worked on many and have never witnessed such short living rotors. *la

I have a 1997 jeep grand cherokee and the paint is just popping off the top as well as some spots on the hood. also the bumpers and other trim on the vehicle has this white chalky residue on it and nothing will make it go away. is there any recalls for this type damage or will you file this complaint so there will be a recall. i also had to have the ac evaporator replaced at my expense. where do i go to get my reimbursement since i now know this was a recall? *ak

I was involved in a severe car accident in which i was rear-ended. i was at a complete stop when i was hit by a tundra at 45-50 mph. my 1997 jeep grand cherokee was totaled and my seat (driver's seat) broke backwards on impact, which resulted in severe back, neck and knee pain (due the seat back breaking my right knee hit the area underneath the steering wheel -surgery is still pending; i am attending physical rehabilitation 3x per week). *la..updated 10/30/13 *bf the consumer stated the vehicle also began leaking gas. updated 11/4/2013 * js

Exhaust manifold broke and engine caught on fire. dealer notified. *ak

Consumer complained about fuel gauge and fuel tank problems. fuel gauge indicated that tank was full, when in reality it had no gas. also, there was recall 97v194000 concerning fuel tank. manufacturer was contacted, and stated that there was no recall, and there was nothing they could do about it.*ak

Power steering pump bracket broke in half making the vehicle very difficult to control. because of the broken bracket the fan belt came off so there was no cooling system or alternator and the vehicle overheated almost immediately. was able to get the vehicle off the road and had to be towed to a repair shop.

Vehicle driven at 60-65mph on freeway, hit several bumps in road. vehicle front right end began shaking like had a blown out tire. took vehicle to dealership, checked out, told steering dampner needed replaced. replaced dampner. drove 20 miles, same problem occurred. *ak

When applying the brakes, a loud grinding noise can be heard. the dealer has attempted to repair the vehicle but has not found a remedy for this problem. please provide further details. *ph

Vehicle's fuel gauge read incorrectly which caused the vehicle to stall while driving. *ph while driving at 45 mph the vehicle started to run rough then died out. the consumer was unable to restart the vehicle. the consumer added two gallons of gas and vehicle started right up. the gas tank read 1/4 full and there was no low fuel warning. the second occurrence was like the first except it occurred on the highway while traveling approximately 65 mph. *ph *nlm

Crossed into intersection and hit a vehicle broadside traveling aprox 55mph (i was almost stopped). extensive front end impact damage to jeep. will probably be totaled. neither driver, or passenger airbag deployed.*ak

Vehicle was taken to the dealer for recall 00v136000 repairs concerning front brake rotors in 2001. dealer replaced front rotors. also found that rear rotors were bad and replaced them. at 18,000 miles later, front and rear rotors had to be replaced due to vehicle pulsating when applying the brakes. *ak

When the gas tank was filled to it's capacity, gas leaked from the top side of the tank and filled the nozzle connection to the tank. daimler chrysler refused responsibility. *ak *scc *jb

Rattling in front end over minor bumps. shocks already replaced, front-end checks out by mechanic. also, popping and slipping of front-end into turns at slow speeds and right after a turn. it sounds dangerously like front-end is going to fall apart. i heard it's expensive and everything checks out so i desperately need help before i discard the vehicle altogether.*ak

The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down. dealers will replace the air bag electronic control module with a newly designed module. the consumer's vehicle experienced the same problem. however, the vehicle was not recalled due to the vehicle identification number. *ak *ts

When the gas tank was 1/4 full and computed miles read more then 50 miles left, we ran out of gas. the car stopped working and completely shut off due to running out of gas. *jb

I was driving 45mph when this vehicle entered the road without looking the traffic and i hit her on the back with my 1997 jeep. the passenger seat belt didn't lock, causing my daughter going forward and injuring her neck; plus both air bags didn't deploy. *ak

Fuel pump failure. causes loss of power or stall out during acceleration for passing, or while climbing steep grades. occurs after vehicle warm-up, with low fuel tank (less than half tank), and often while making a turn.*ak

Per consumer part for the inadvertent movement, recall 02v 053000 will not be available in a reasonable time.*ak

Ac drain has stopped up 4 times over the lifetime of the car resulting in lots of water to overflow on the carpet of the car causing damage to the carpet. according to the service dealer, "the drain may clog up at any time." what is the problem with this drain? i've never had a car do that before. *jb

1997 jeep grand cherokee defective brake rotors are defective. *mr the consumer had a problem with the brake rotors in which they were replaced, then six months later received a letter of the potential problem, so the consumer forwarded the bill to chrysler and hasn't been reimbursed. the consumer has requested compensation for repair cost. *scc *jb

Anti-glare chromatic fluid is leaking from driver's side mirror due to a defective seal in this mirror causing poor vision problems. dealer quoting $440.00 to repair this safety issue. believe this problem should be considered a safety issue since it is effecting driver's vison of oncoming traffic during lane changes during backing of the vehicle.*ak

While driving 45 mph, the vehicle began to pull to the left, and then smoke emitted from under the hood and the vehicle had to be towed. *jb

To whom ever i am speaking too, i recently purchased a vehicle at a local public auction. it has the firestone wilderness r15 tires that were on the recall. i was wondering if i can still get the recall, and get new tires. these tires are not safe, and i encounter a bumpy ride. the vehicle i bought is a jeep grand cherokee, and the car was a theft recovery, so the firestone tires were on the car, so no recall could of been done. the tires may still be dangerous, and i was wondering what to do to get new ones. thanks, i would be thankful to hear back from you. *jb

The left front tire experienced tread separation, which caused extensive damage to the left front end. *jb

The vehicle was parked but still on when suddenly the vehicle slipped into the reverse gear and accelerated. *nlm

On my 1997 jeep grand cherokee, the driver's side seat belt has unlatched while i have been driving over 25 times. this is on smooth, straight roads. i believe this poses a serious risk to life and would like jeep to recall and repair the belts. *jb

The vehicle experienced the same problem as the recall on the fuel tank, however the vehicle identification number was not included in the recall. *jb

The plastic gas tank was defective which caused the fuel pump to fail. *ts *jb

Nar 02/25/2003. the consumer had the fuel sending fixed before a recall was issued. when the consumer called to inquire about reimbursement, he was told his vehicle was not included. *jb

The fuel gauge did not read the correct amount of fuel in tank. which was due to a defective fuel sending unit on tank. related recall 97v194002, however the vehicle identification number was not included.*jb

When the brakes were applied, the pedal went all the way to the floor, which resulted in no brakes, consequently the consumer had to crash into a house to get the vehicle to stop. *jb

When the brakes were applied, the pedal went all the way to the floor, consequently the consumer had to crash into a house to get the vehicle to stop. *jb

When the brakes were applied, the pedal traveled to the floor, consequently, the consumer had to crash into a house to get the vehicle to stop. *jb

Cracked exhaust manifold because of poor support (manufacturer problem)*jb

I am having problems with my 1997 jeep grand cherokee,i have read several other owners ,that are having the same problems with cold weather shifting of the transmission and also growling in rear end when backing.however i am convince that this is a company default.please contact me as soon as possible .

The hood latch failed which caused the hood to open, hit the roof and cracked the windshield.*jb related investigation ea-02-029.

Fuel pump goes out without warning making vehicle undriveable. dealer notified. please provide additional information.*ak

Was driving on highway at 60 mph when vehicle cut out. fuel guage read 1/4 tank, but vehicle would not restart. vehicle was towed to dealer who said the fuel sending unit was bad. although there was a recall for this type of failure, dealer said vehicles made in 8/96 were not covered under recall. called chrysler, but they would not pay for repairs.*jb

Driver's seat heater felt very hot in one spot. this continued for several weeks before the seat heater stopped working. i have heard of other incidents where there were burn marks in the seat , but i this case there appears to be none. i contacted daimler chrysler which refused to do anything despite the fact that this problem occured two years ago and was repaired at my expense.

The rotors failed on the vehicle.*dt *jb

The intake manifold failed. *jb *scc

Gas gauge didn't properly indicate vehicle's fuel level. three dealers diagnosed defect as the fuel sending unit located within the fuel tank. related recall 97v194000. consumer's v.i.n. was not included. ph

The bolt in the steering gear box fell out while driving.*ak *jb

After several months i have discovered that there were three (3) recalls for a defect fuel gauge/fuel pump. nhtsa campaign # 97v194000, nhtsa campaign # 97v194001 and nhtsa campaign # 97v194002. chrysler claims that my vehicle was not included in the recall. i have a 1967 jeep grand cherokee loredo. vin #[xxx] repairs cost $641.56 i feel that this amount should be reimbursed to me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Consumer states that vehicle's fuel gauge doesn't read correctly and stalls. dealer notified. please provide additional information. ts *dt

Transmission fluid leaked from the cooler hose which caused the vehicle to smoke. ts scc

Problems with front brakes grinding. nar 1/22/2003 the consumer had problems stopping. the problem was diagnosed as 2 bad front brake disc rotors and 2 bad front brake calipers. when the consumer did some research, he discovered daimler chrysler had issued a recall and now the consumer is seeking reimbursement. *jb

Drivers side air bag failed to deploy

While traveling about 35mph on the highway he t-bone another vehicle. and the dual airbag didn't deploy. please provide additional information. dealer is aware of the problem. ts

While the vehicle was in park with engine running. consumer states the vehicle suddenly started rolling backards consumer managed to jump in and stop vehicle. took to dealer, dealer is replacing the floor shifter. please provide any further information. ts

Vehicle jumped out of the park position and into reverse, resulting in accident

Rear wiper failure during heavy rain, motor replaced

Consumer states that while driving the hood popped open, causing poor visibilty, almost causing an accident. dealer contacted. mr

When consumer fueled vehicle, the gauge reading indicated that truck had more fuel than it actually did. related recall 97v194000 consumer's v.i.n. not included. ph *tt *jb

The gas gauge would read full when there was no gas in the tank, consumer was informed by dealership there was a recall, however vin was not included. ts *jb

Consumer states that fuel gauge was reading tank level incorrectly. then one day while driving the fuel pump failed causing vehicle to stall. ts consumer tried to start the vehicle, it spurted then died. *jg *jb

Consumer states that while driving at any speed and no warning the vehicle will shut off causing consumer to pull over. dealer notified. ts

Took in to delaer for a recall b02 secondary detent system on floor system, after recall was performed, now there is a shimmey that was not there before recall was done. cause is unknown. please provide any further information. mr

Vehicle dies, engine failed without warning 15 times, occurred thru range of stopped/idling to get on interstate at 75mph.

Hood flew open at 70 mph, consumer was able to pull over safely. please provide additional information. ts

The vehicle stalled on 3 separate occasions. ts *jb

The gas gauge occasionally dropped to empty and the buzzer would sound, consumer took the vehicle to the dealer and was informed there was a recall, however vehicle was not included due to the vin. ts *jb

Consumer stated that when vehicle was in park on a hill the vehicle came out of park causing the vehicle to roll back. dealer notified. ts

Consumer advised that vehicle was idling in park, but slightly rolled backward. consumer visited dealer to advise of incident. dealer informed consumer that vehicle needed new transmission and replaced for consumer, but did not mention current recall 02v053000. consumer then received recall notice and contacted manufacturer. manufacturer advised consumer that dealer recorded recall 02v053000 being remedied on 10/27/02 the same time vehicle's transmission was being replaced. ts the transmission was never replaced, but consumer paid for a replaced transmission. *jg

Brakes pulsate causing pulling and steering wheel vibration, replaced pads and rotors, replace all four rotors the second time, scraping noise from rear axle, bad end bearing and cracked skin in rear axle, replaced rear axle gear set.

Brakes squeeky and vibration when braking worst at high speed, vibration problem very bad, ran out of fuel with 1/2 tank showing, replaced meter rod in the tank

Left the jeep idling in park and realized after i had been out of the jeep for a minute or so that it was driving in reverse. ran after it and opened the door to step in on the brakes and was knocked down by the door. i continued to run after it. resulting in smashing into a metal painting device.

While traveling heard noise coming from rear of vehicle. vehicle was serviced, technician noticed rear differential needed to be replaced. please provide information.*ak

While driving at any speed and with no warning fuel gauge indicator will jump around, reading the wrong gas level. dealer notified. *ak consumer also stated the vehicle has moved foward when placed in park.*jb

Problems with gas gauge. consumer feels unsafe driving long distances. please provide any further information. *mr

Recall 97v194001; fuel thank mounted fuel level sending unit accuracy can degrade overtime,indicating significantly more fuel in reserve than actually present. this vehicle was not included in recall due to the vin and manufacturing date.*ak

Fuel sending unit is not working properly. while driving vehicle will shut off without any notice.*ak

Abs light flashes off and on. had brakes checked out. brake pump motor was failing, which would cause vehicle to have no brakes.dealer contaced.*ak

The vehicle has experienced symptoms of recall 97v-194000 which is for the fuel level sending unit. the dealer was not willing to repair this problem. *mr *nlm

When at a stop brake applied, engine will intermittently rev, and vehicle will start to accelerate. consumer has to apply brake hard to stop vehicle. vehicle has not been examined by dealer.*ak

While driving and without warning power steering pulley and shaft diconnected from power steering pump, causing complete power steering failure. *ak *yh

While driving 35 mph and without warning, vehicle was involved in a head on collision. upon imact, air bags did not to deploy. consumer suffered minor injuries, vehicle was totaled. *ak consumer and passenger of the vehicle both suffered back and neck injuries. both are required to have physical therapy. *jg

Vehicle was going 65mph on expressway and cruise control came on involuntarily. consumer tried to stop vehicle by applying brakes manually to disengage cruise control switch, and turn on/off switch to decrease or increase cruise control speed, however engine continued to accelerate. consumer stopped vehicle by shifting to park. brakes were used up completely trying to stop vehicle, also emergency brake cord was severed due to brakes burning out. dagnosis of the problem was that cruise control cable got caught on outer plastic line cover of another wire. dealer notified.*ak the dealer rplaced a cracked serpentine belt.*jb

Fuel level sending unit has same failure as meentioned in recall 90v19400, however vehicle was not included in recall due to vin. *ak

*ak consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.*yd

While driving at 65mph hood came un latched and driver was unable to see.*ak

While driving 25 mph on smooth road both airbags deployed. consumer suffered scratches and bruises.*ak

Recall 97 v 194 000/fuel level sending unit: vehicle sending false fuel level reading. dealer and manufacturer were notified, they informed consumer that this vehicle was not covered under recall.*ak consumer stated vehicle has run out of gas twice.*jb

Vehicle was in a idling position of park and slipped into reverse, slamming into multiple vehicles. vehicle was at dealership being serviced; consumer was outside vehicle, and service technician was operating vehicle at the time. *ak *yh

Nhtsarecall 97 v 194 002 manufacturer's recall 755 concerning fuel level sending unit. fuel level sending unit indicated significant more fuel in the tank than actually was present, causing vehicle to stop due to no fuel. manufacturer notified. feel free to provide any further information.*ak

Consumer states after placing vehicle in park, without warning vehicle jumped out of gear into reverse and rolled backwards. dealer has been notified and stated because driver did not place the parking brake, the vehicle rolled back.*jb *tt

Fuel gauge misreads the amount of fuel in the vehicle. there is a recall on the fuel sending unit, however this vehicle is not affected due to the vin.*jb

Frontal airbags did not deploy upon impact, causing consumer to rear end a vehicle. dealer and manufacturer were not contacted.*ak

Fuel guage will read that there is a full tank of gas when there is not. sometimes fuel warning light will come on, indicating it is empty when it is not empty. dealer has not seen vehicle. *ak

Wire in driver's side seat that helps seat to heat up had a short in it, and caused a small burned hole in seat, when checking the seat wire was burned, and other wires were also burned. *ak

In cold weather conditions transmission slips and will not change gears or accelerate properly, cause unknown. dealer has been contacted. please give any further details.*ak

While vehicle was in park it unexpectedly shifted into reverse and hit another vehicle. *ak *yh

Vehicle was involved in a frontal collision and upon impact air bags did not deploy. manufacturer will be contacted. please provide further information.*ak

Vehicle was parked, engine not running, before he could turn key vehicle rolled forward, still in park. dealer could not find a problem. mileage at the time was 30400.*ak

Emergency brake was inoperative, vehicle would still roll when emergency parking brakes were engaged. dealer notified. *ak *slc

Vehicle was in park and turned on with door open. as vehicle rolled backwards consumer ran to try and jump into vehicle. physically saw gear shift click from park to reverse. vehicle was moving too fast to slam gear shift back to park. *ak

Consumer stated the fuel gauge indicated more fuel than what was actually in the tank. took to dealer and dealer stated the fuel sending unit was faulty. nlm dealership replaced sending unit at no charge. *tt

Vehicle wanders uncontrollably and has too much emphasis when turning corners, and there us a loud grinding noise coming from beneath the vehicle. sway bar has been replaced four times within the past five years. dealer has inspected vehicle, and stated that the vehicle could possibly roll over.*ak

When making left turn and having a 1/4 tank of gas or less vehicle will stall. took vehicle to dealer, and dealer indicated that sending unit was defective. please add vin. *ak

While driving and upon applying brakes vehicle shimmies and vibrates. took vehicle to dealer. *ak the dealer replaced the rotors and the brake pads, due to warpage.*yh

There is a vibrating feeling that comes from vehicle when applying brakes. this will happen at any speed. contacted dealer, and the dealer is not willing to do anything.*ak

Fuel guage misreads the amount of gas in the vehicle. *ak consumer states that there is a recall on the same part on similar models in same year, his vehicle should be included in this recall. *yd

Vehicle was turned on and in park when it suddenly lurched forward, knocking consumer down and unconscious. before stopping, vehicle turned in a counter clockwise motion, destroying all objects in its path. dealer and manufacturer were notified.*ak

01 v 119 000/front brake rotor: front brake rotors need to be replaced within 12,000 miles of wear. dealer notified. *ak there is a recall campaign #00v13600 for this condition. consumer adds that the fuel injector had to be replaced due to carbon deposits. *tt *jg

The unit that sends accuracy of what level of fuel is in vehicle is faulty, can't tell how much fuel in vehicle. dealer contacted.*jb

Consumer states when making turns the engine stalls, this happens mostly on left turns. nlm

Had completed filling tank with fuel and was driving home when consumer started smelling fuel. after arriving home, parked vehicle, and checked beneath. noticed fuel was leaking from top of the fuel tank. had not contacted dealership or mechanic.*ak

Brakes were squeaking. once pressed brakes to floor, and vehicle would not stop until it was right up on back of another vehicle. please provide any further information.*ak

Had left the jeep parked out front of the store for a few minutes running. went in to ring out and lockup and when she came out the jeep had coasted backward and hit a ??? *db 35-w280-618

Vehicle jumped out of gear, causing property damage, claim number 55h710293. *slc

Consumers vehicle rolled out of park, hitting two other vehicles, claim 43-r601-249. *slc

Gas guage is indicating that there's only half a tank of gas. consumer fills up tank, and vehicle will take a whole tank of gas. please provide any further information. consumer has contacted that dealer.*ak

Analyst assuming vehicle jumped out of gear, the description of loss shows there was 2000 dollars in damage to other property, claim 55-h710-293. *slc

Consumers vehicle rolled out of park, hitting two other vehicles, claim 43-r601-249. *slc

Consumer placed gear shift in park, but vehicle rolled backward causing damage, claim 32-v024-155. *slc

Vehicle was put into park, but then rolled back causing damage to vehicle, claim 60-c124-977. *slc

Consumer placed gear shift in park, but vehicle rolled backward causing damage, claim 32-v024-155. *slc

Vehicle was put into park, but then rolled back causing damage to vehicle, claim 60-c124-977. *slc

State farm insurance stated, owner had left the jeep parked out front of the store for a few minutes running, went in to ring out and lockup and when she came out the vehicle had coasted backward and hit a .35-w2800-618

Vehicle was in park and may have jumped gears into revers. *db 35-w709-576

Consumer stopped vehicle and put it park. got out vehicle and walked away heard bang his vehicle backed into another vehicle. *db 22-v132-439

Consumer advised that vehicle kicked out of gear and rolled backwards *db 42-1384-167

From park, had been hiving problem getting key out of ignition cylinder. *db 33-1825-248

Insured thought she had vehicle in park, instead it was in reverse. she ran to try and to stop vehicle stop, but was knocked down and hit her head. the adjuster stated vehicle jumped from park to reverse.

Gear shift jumped out of park into reverse and consumer's vehicle hit another vehicle. *ak

State farm insurance stated, owner had left the jeep parked out front of the store for a few minutes running, went in to ring out and lockup and when she came out the vehicle had coasted backward and hit a .35-w2800-618

Vehicle was in park and may have jumped gears into revers. *db 35-w709-576

Consumer stopped vehicle and put it park. got out vehicle and walked away heard bang his vehicle backed into another vehicle. *db 22-v132-439

Consumer advised that vehicle kicked out of gear and rolled backwards *db 42-1384-167

From park, had been hiving problem getting key out of ignition cylinder. *db 33-1825-248

Insured thought she had vehicle in park, instead it was in reverse. she ran to try and to stop vehicle stop, but was knocked down and hit her head. the adjuster stated vehicle jumped from park to reverse.

The insured claims he got out of his car to get something and the vehicle jumped out of park and rolled backwards *db 75-5391-573

The insured claims he got out of his car to get something and the vehicle jumped out of park and rolled backwards *db 75-5391-573

Vehicle was in park, gear jumped causing vehicle to roll down the hill striking a tree.25-5518-885

When applying brakes under normal conditions pedal went to the floor, resulting in extended stopping distance. dealer has been notified. please provide additional information.*ak

While driving 25mph vehicle shifted from drive to reverse. dealer has been notified. please provide additional information.*ak

Vehicle was in park, gear jumped causing vehicle to roll down the hill striking a tree.25-5518-885

Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump,knocked it over causing fire and also car caught on fire. 38-j600-008

Vehicle popped out of park into reverse before it started rolling. 06-5287-444

Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump,knocked it over causing fire and also car caught on fire. 38-j600-008

Vehicle popped out of park into reverse before it started rolling. 06-5287-444

Vehicle rolled down drive and hit another car. 45-8009-312

Vehicle was parked at top of the hill when it was rolled down hill and hit the house. 42-1134-291

Vehicle rolled down drive and hit another car. 45-8009-312

Vehicle was parked at top of the hill when it was rolled down hill and hit the house. 42-1134-291

Brakes don't grab.

While vehicle was parked in garage (new car) with engine running, transmission slipped out of park an into reverse. drivers side door was open at time and was torn off by right side as it passed by. when car was stopped by insured, indicator still indicated car was in park auto dealer and mge do not accept responsibility, insured willing to go to court. ($6,000 damage) 55-g215-214

Gear jumped out of park. 07-3009-610

Vehicle was running while in park. consumer got out to open garage and gear shift slipped into reverse. vehicle pushed consumer half way through garage door. please provide any further information.*ak

Gas gauge fails to regulate porperly. gauge would read more fuel then it has.*ak

While vehicle was idling it shifted into reverse, and collided into another vehicle, consumer has contacted dealer.*ak *slc

Fuel gauge reads inaccurate amounts of fuel. manufacturer stated vehicle was not included in recall due to vehicle being manufactured 3 days earlier than vehicles included in recall.*ak the fuel tank level sending unit failed which caused the fuel gauge to display an inaccurate fuel level. *yh

Rear end went out and vehicle was inoperable. contacted dealer and wheel bearings were replaced. rear end has been replaced twice already.*ak keyless remote failed. fuel gauge failed. buzzing noise when unlocking the doors. transfer case leaking. rear end makes noise, dealer rebuilt differential. left front wheel makes noise. *yh

Transfer case malfunctioned. vehicle became inoperable. contacted dealer and dealer noted that transfer case was dry and needed to be replaced.*ak *jb

Tl* the contact owns a 1997 jeep grand cherokee. while driving approximately 60 mph, the vehicle suddenly stalled without warning. the contact smelled a gasoline fuel odor in the vehicle after it stalled. there was also a failure with the turn signals intermittently not illuminating. the vehicle was taken to an independent mechanic for diagnostic. the mechanic was unable to diagnose the failure. the failure continued. the vehicle was not repaired. the approximate failure mileage was 158,000.

Jeep runs for a bit sometimes then just stalls out no matter what speed you are traveling. changed multiple parts to try and resolve the issue and no luck. i have noticed multiple people on the internet complaining of the same problem with no luck fixing the problem either. *tr

The 1997 jeep grand cherokee stalls when you drive and sometimes will come back but usually will not. if you wiggle the plug on the computer it appears to fix the problem for a while but then it begins stalling again. the car stalls at all different times, even in the middle of an intersection! we have done considerable research on the internet and tried the "screw theory" and checked other possibilities. checked the plug connectors and they were all fine. everything tests out fine and we can't figure out what else we can do! *tr

While driving 5 mph and applying brakes vehicle suddenly accelerated to 35-40 mph uphill. consumer put gear in neutral to slow vehicle down. dealer claimed accelerator pedal linkage was bend and caused acceleration. *ak

Vehicle will kick into gear by itself. when pressing gas there's a delayed reaction. then, vehicle will take off unexpectedly. please provide any further information. *ak

A defective fuel pump,has been replaced on three occasions, once by a dealer, and the other two times by a independent repair shop.*ak *slc

Consumer accelerated after a stop and vehicle began to go backwards. consumer applied brakes and accelerated again, vehicle repeated itself. consumer put vehicle in park and back to drive, it was normal. manufacturer is aware of problem, but nothng could be done until a recall is issued.*ak consumer also stated that vehicle has had 2 sets of brakes at 22,000 miles.*jb

While engine was running and shift lever was in park position vehicle jumped out of park and went into reverse. vehicle rolled out of a service station parking lot and across several lanes on a highway. another individual was able to stop vehicle without a crash or any injuries. please provide any additional information / documentation.*ak

Gas gauge on instrument panel intermittently shows incorrect level of fuel in tanks. dealership has informed consumer that this vehicle is not included in recall 97v194002/ fuel sending unit. please provide any additional information / documentation. *ak

While traveling heard noise coming from left rear wheel. dealer was contacted, and stated that rotors were warped and needed to be replaced.*ak consumer stated that due to the rotors being warped from the factory/ worn down brakes which also caused the axle bearing, seals, pinion bearings to go bad, consumer had to have all of the above replaced including all rotors.*slc

Engine was running, emergency brake not applied, and vehicle suddenly went into reverse. consumer was caught by vehicle, and her right leg was run over. consumer was hospitalized for 3 weeks. damage to vehicle unknown. *ak

Consumer was traveling on highway and vehicle shutdown without prior warning, consumer pulled over and gas tank had 3/4 of gasoline, dealership was aware of problem, the sending unit was defective, vehicle ran out of gasoline due to a faulty sending unit. *ak consumer stated the gas tank was empty even the guage showed over 100 miles to empty.*slc

While driving 50mph accident occurred, and frontal air bags did not deploy. please provide any furhter information.*ak

While driving vehicle 50mph accident occurred, and frontal air bags did not deploy. please provide any furhter information.*ak

Vehicle was parked with engine running, park brake not engaged, and was pulling trailer when vehicle suddenly went backward, knocked over a person, consumer was able to jump in and stop vehicle. no injuries, damage to vehicle unknown at this time. *ak consumer stated that while brake was hit to stop the vehicle, the boat fell off the trailer, damaging trailer and putting hole in boat. *yd

Gear shift jumped into reverse when consumer put lever into park. vehicle was unable to make any movement because consumer applied brakes. dealership did not examine vehicle. please provide any additional information/attachments.*ak

Had taken vehicle in for oil change, mechanic noticed that plastic fuel cap had belted on oil valve cover. would need to break it to remove it. mechanic indicated a metal cap would be needed to replace plastic cap.*ak

While car was in park and engine running vehicle jumped out of park into reverse, down driveway and into field, consumers wife ran and jumped in car ,and was dragged until emergency brake could be pulled and vehicle came to a stop. *ak *jb

Whenever gas guage registered 1/2 tank gauge will drop to zero. this affected computer, and it gave off a warning signal that vehicle was empty. consumer has contacted dealer. please provide any further information.*ak

While idling in park vehicle jumped into reverse, injuring driver, and resulting in a collision. dealer inspected vehicle, and could not duplicate or correct the problem. manufacturer has been notified.*ak

While idling in park, vehicle jumped into reverse injuring the driver, and resulting in a collision. dealer inspected vehicle and could not duplicate or correct the problem. manufacturer has been notified.*ak *slc

While inside of vehicle with engine on and parking pawl in park it could jump and move to reverse. this problem had happened three times without a prior warning.*ak

Vehicle was going 50-55 mph and consumer noticed road was feeling rough and uneven. left front tire suddenly blewout. there were no signs before it happened. consumer has a 1997, grand cherokee, aftermarket tires with 24000 miles on them, and size p225/75r15.*ak tire was a firestone wilderness ht, dot number vdhhawr 179. *slc

While driving on highway vehicle jumped from drive to neutral with no prior warning. vehicle was not shifting gears on its own. contacted dealer. *ak

Vehicle was parked but idiling when it jumped from park to reverse, resulting in vehicle hitting a pole. dealer has been contacted. please provide further details.*ak

While at stop light noticed vehicle was trying to jump out of gear. manufacturer and dealer have been notified.*akwhile the vehicle is stopped at a stop light with the selector in the the drive gear, vehicle attempts to jump out of gear, the consumer sometimes puts the vehicle in park until it is time to proceed. *nlm

When vehicle is driven for a good amount of time transmission will get stuck in fourth gear. consumer has to shut vehicle off for a while before transmission will come back to normal.*ak

While vehicle was in park position it jumped from park to reverse, causing vehicle to hit another vehicle, damage was estimated at four thousand dollars.*ak consumer tried to jump in vehicle, but was knocked down, consumers foot was caught in the door and was almost run over by jeep.*jb

When making a hard turn, either left or right with transmission / 4-wheel drive in neutral, wheels and ignition locked up.*ak consumer states this occurs when being towed behind a 36 foot motor home, first incident happened after making a hard right turn and was discovered after about 2 miles, second incident happened after traveling approximately 75 milesconsumer stopped and started again having made a hard right turn. *slc

While vehicle was in park with engine running vehicle jumped out of park into reverse, and rolled down a hill. after vehicle came to a stop gear was still in park. *ak *slc

While both doors were open when backing vehicle backwards, noticed child walking on side of vehicle. consumer put vehicle in park to get child, and without and indication vehicle slipped out of park, rolling backward, and child got cought between doors, draging child. consumer jumped into vehicle and pulled emergency parking brake, but vehicle continued to roll about 15 feet before stopping. child was rush to hospital. please provide further information.*ak

Pe01-021, engine running and gearshift in park position , when suddendly gearshift popped out of park and went into reverse, causing vehicle to roll backwards and in a circle running into tree. consumer went to vehicle, and noticed gear shift was still in reverse.*ak *slc

Would be driving vehicle and it would hesitate. would rev up as if in neutral. would suddenly kick in, and then accelerate. have taken to dealership, and was informed by mechanic problem was low transmission fluid. after changing fluid in transmission was driving again, an d problem still occurred. *ak

Vehicle not included in recall 97v194002. fuel tank mounted fuel level sending accuracy can degrade over time, indicating more fuel in reserve than actually present. please give any further details. *ak

Pe 01 021/ r0lled away in park: vehicle was parked and idling when it jumped out of gear into reverse, and ran into a neighbor's home. dealer was notified. *ak jeep also side swiped vehicle where there was a child, luckily there were no injuries. *slc

Vehicle was going 40mph and the rear passenger's tire blewout. no warning, it suddenly blew out. vehicle started swaying, and consumer saw smoke from back tire. half of the tire was gone. original tires, size p225/75r15 on a 1997, jeep grand cherokee with 52,000 miles.*ak *yh

Vehicle was parked with ignition running. vehicle jumped out of park into reverse, and hit a fense/pole before coming to a stop. *ak *slc

While driving vehicle jumps out of drive into reverse. vehicle downshifts by itself. also, vehicle makes a humming sound and is jerking. contacted dealer, and dealer stated there was no recall.*ak

Pe01-021; vehicle was running in park position when it started to move in reverse. consumer tried to get back into vehicle, when wheel caught left foot, dragging consumer about 6 feet and pinning her under the wheel. vehicle was not inspected for cause.*ak *jb

After just starting engine and partially stepping out of vehicle it suddenly moved backwards in reverse. emergency brake was on, and he was able to throw gear into neutral, preventing any damage. this was the only occurance of this problem. *ak *jb

Recall 97 v 194 002/fuel level sending unit: vehicle fuel level sending unit accuracy is indicating significantly more fuel in the reserve than actually present,. low fuel increases risk of a vehicle crash if vehicle was to stop due to no fuel. dealer / manufacturer were notified, and informed consumer that vehicle was not covered under recall. feel free to provide any further information.*ak

Vehicle was parked , emergency brake not applied, and vehicle suddenly went backward, trailer was attached to vehicle, it jack knifed and stopped vehicle. damage unknown. no injuries.*ak

When applying gas pedal vehicle feels as if it is pulling in reverse. this happens at highway speeds. dealer has not seen vehicle. *ak consumer states vehicle bucks and pulls back while driving. *slc

Unknown vehicle struck consumers parked vehicle at a service station, and inadvertently caused vehicle to jump out of park, forcing vehicle into street, and hitting a vehicle waiting at traffic light. dealer/manufacturer were not notified at this time. *ak *nlm

Jeep was dragging in drivetrain like vehicle was pulling something. cross pin in differential was walking in the case because it was elongating, causing screw that holds cross pin to break. mechanic ordered parts from chrysler, who has been repairing a lot of the same problems.*ak *slc

Vehicle jumped out of park while idling and rolled backwards 25 yards through a parking lot. vehicle crashed into a tree, stopping vehicle. *ak *slc

While gear was in park and idling, vehicle started moving backwards. no determination was made for cause of this problem. *ak vehicle rolled into mailbox. *slc

Bracket that holds steering pump broke, causing loss of steering. dealer has repaired vehicle.*ak due to the faulty bracket, dealer had to replace the tensioner and serpenetine belt also. *slc

Consumer was calling in regard to nhtsa recall 97v194002n/ manufacturer's recall 755. while attempting to pull into traffic vehicle ran out of gas, although gas gauge read 1/4 of a tank. dealer has been contacted for this problem, but refused to remedy problem free of charge even though vehicle was experiencing same problem. consumer's vehicle was manufactured three days after the cut-off date as stated on recall. please provide further details. *ak when the driver depresses the gas the vehicle bogs down and then takes off, the driver's door dome light is inoperative intermittently due to open circuit, dealer replaced dome light switch. nlm

Transmission locked in park, only way to get it out was to press hard on gas pedal, this caused vehicle to dash forward, consumer felt this was very unsafe because consumer didn'y know when it was going to dash forward. *ak *jb

While traveling around 45 to 50 mph consumer's vehicle impacted another vehicle entering an intersection. both frontal air bags failed to deploy. vehicle has not been examined to determine cause of the problem. please provide any additional information/attachments. *driver suffered whiplash.*ak

97 v 194 002/fuel level sending unit: vehicle fuel level sending unit indicating significantly more fuel in the tank than is actually present. may not be aware that vehicle is low of fuel, and increasing risk of a crash if vehicle stops due to no fuel. manufacturer was notified, and informed consumer that vehicle was not covered under recall due to vin. *ak *jb

Vehicle jumped from park to reverse, causing an accident with a house. consumer was not parked on an incline. dealer has been contacted. *ak vehicle was at idle speed with transmission in park on a flat driveway, without warning vehicle went into reverse and hit a gas meter on the house next door, causing a gas leak, dealer could not find any problems

Vehicle jumped from park to reverse causing an accident with a mobile home and carport. consumer was not parked on an incline. *ak consumer put the vehicle in park, got out to get the mail, as consumer retrieved the mail, consumer turned to see vehicle going in reverse and crashing into a mobile home.*jb

While traveling consumer noticed a grinding noise. soon after vehicle would buck forward and backward. dealer has been contacted . please provide further information.*ak

Fuel gauge would read full, but fuel tank was empty. consumer had vehicle serviced. technician stated fuel sending unit needed to be replaced. place provide further information.*ak

Transmission gear does not shift properly and stalls intermittently. vehicle has been taken to dealer for inspection/repairs. feel free to provide any further information.*ak

Vehicle was parked inside of consumer's apartment complex, consumer was going to newpaper stand, and vehicle jumped into gear and started traveling backward without prior warning. dealership was aware of problem. consumer was able to jump inside of vehicle to stopit. there were no injuries reported. *ak

Consumer's vehicle was experiencing electrical problems and erratic operation. interior lights will flicker on and off/ electric door locks will lock and unlock, and light on dash showed that doors were open in vehicle. also, while vehicle was in operation, driver's seat moved forward and up, which pinned driver to steering wheel. consumer was able to pull vehicle to side of road. dealership has examined vehicle, and could not determine that there was a problem. please provide any additional information/attachments.*ak

Consumer had to have fuel sending unit replaced. please provide additional information. *ak fuel guage indicates more fuel than actually have, will run out of fuel when guage says 1/4 to 1/2 available. *jb

Fuel guage is not registering correct level of fuel in vehicle. dealership informed her that it sounded like fuel sending unit could possibly be defective, but her vehicle was not included in recall 97v194000. *ak the part that chrysler sent to mechanic was the recall kit part, vehicle was manufacturered 6 months after recall, however still experienced exact problem of recalled vehicles. *jb

Tapping on the brakes they make a grinding sound. the rear brakes were replaced but the problem has come back. after the dealer checked it out to see why the noise won't go away the dealer claimed it was normal.

Fuel sensor was replaced in 1997 and may 2001, and once again. fuel was not feeding through lines, causing vehicle to hesitate. vehicle came out repair shop, and in rain 2 days later, vehicle almost came to a stop at 60-65mph. consumer took it back, and techinician test drove vehicle with consumer noting the problems. june 8, dealer kept it for a week, and problem was still there. *ak

Consumer was traveling 65mph on highway and heard a banging noise. then she heard metal to metal sound. she was able to pull over to shoulders, and noticed that rear passenger's tire tread separated. goodyear, eagle ls.*ak

While consumer was travling at 55mph transmission malfunctioned. *ak consumer was told there was a complete mechanical breakdown in the transmission. *slc

Vehicle stalled due to running out of fuel while the fuel gauge showed 1/4 tank of fuel remaining. manufacturer informed consumer his vehicle was not included in recalls 97v194000, 97v194001, or 97v194002 for fuel sending unit. please provide any additional information/attachments.*ak

While driving 70 mph vehicle suddenly stalled. towed to dealer who noticed the vehicle was out of fuel, yet fuel gauge showed 1/2 a tank. fuel sending unit needed to be replaced. there was recall 97v194002, but per chrysler this vehicle was not affected due to vin. *ak the failed part was on order, and was not part of the recall. the sudden stalling of the vehicle makes driving it very dangerous. *yh

Vehicle has same problems as recall 97v194002 . fuel tank mounted fuel level sending unit accuracy has degraded, causing vehicle to indicate that more fuel is in reserve than is actually present. manufacturer has advised that this vehicle was not included in recall due to vin. *ak

Gas gauge on instrument panel fails to register correct amount of fuel in tank. has taken vehicle to dealership for repair. *ak

Vehicle has been vibrating since 1998. taken to dealer numerous times, could not remedy problem. *ak

Rear rotors have completely rusted out and are coming apart, including emergency park brake shoes. *ak

When opening driver's side door welds came off. dealer has seen vehicle. *ak

Frontal air bags failed to deploy. consumer hit another vehicle when other vehicle crossed in front of her while traveling at approximately 35 mph. impact occurred on right front of consumer's vehicle ,causing $7500.00 in damage. please provide any additional information/attachments. *ak

Vehicle was being towed by a motorhome, once stopped consumer noticed steering had locked up and destroyed tires. *ak *slc

Idle pulley in engine broke and disconnected from engine while vehicle was in park. please provide any additional information/attachments.*ak

Fuel gauge is no longer reading correctly, it goes from empty to full, etc. there was a recall on fuel sending unit, but this vehicle was not affected.*ak

Engine check light stays on, but vehicle doesn't show any problems. dealer has tried several different remedies. dealer fels fuel vapor canister needs to be replaced. consumer will add mor information.*ak

Transfer case plug fell out while driving at 65 mph. loss of fluid caused rear axle to break. manufacturer notified, and informed consumer that was not covered under a recall, and it was out of warranty. please feel free to provide any further details on this matter:

Their is a pulsating feeling in brake pedal, and pedal is also hard when applied. stopping distance is impaired due to this problem. dealer rhas been contacted.*ak

Power side view mirror will automatically point down towards floor. consumer has taken vehicle to dealer numerous times, and was not able to diagnose defect; therefore, could not fix it.*ak

Vehicle has a problem with fuel sending unit. this has caused vehicle to run out of gas due to fuel lever not reading correctly. their is recall 97v194000 for this problem, but this vehicle was not covered. *ak

Gas gauge did not show correct amount of gas that was in vehicle. consumer indicated there was recall 97v194002 for sending unit. but this vehicle was not included recall due to vin. *ak

Upon being towed by motor home, steering wheel locked up three different times, causing premature wear of tire tread. consumer has contacted dealer. *ak the front of vehicle has about 1/2 degree camber and dealer stated there is nothing that can be done except to change the entire axle and that would either make problem worse or stay the same. consumer states that he puts the transfer case in neutral and the transmission in park whenever towing vehicle, however on several occasions the steering wheels were found in locked position causing severe damage to the tires, consumer states that vehicle had been towed 40000 miles before this problem started occurring, on one occasion consumer states he had a difficult time getting steering lock to release and found the wheels were cocked about 10 or 15 degrees to the right and the front tire was in shreads, even the steel cord was torn, possible interlock system failure causing locking and wear of tires and axle being out of alignment. consumer states sometimes while driving in 4-wheel drive, there is ajerking and roughness in turns on dry pavement, dealer stated this was the way the vehicles were designed. air conditioner freezes up and soaks the carpets, vehicle needed new a/c module and complete new carpets. *slc

Abs controller failed, causing abs system to malfunction. dealer has inspected vehicle, and manufacturer has been notified. *ak

Consumer is having the same problem as mentioned in recall 97v194v002. consumer states that tank reads more gas than what is actually in tank.*ak

While travelling about 65-70mph vehicle suddenly surged forward, accelerated to around 78 mph. engine revved, accelerator pedal stuck to floor, consumer could not slow vehicle down, finally shut off ignition. chrysler said that a vehicle with that many miles that could happen.*ak

97 v 194 002/fuel level sending unit: vehicle dispaying wrong amount of fuel in vehicle fuel tank. dealer/mfr's notified and informed that vehicle vin# was not cover under a mfr's recalls. please provide further details:

Fuel gauge reads a 25 to a half of tank; but, vehicle wiil run out of gas. dealer said that vehicle was recalled under 97v194000 for the fuel level sending unit. but, problem is still not fixed.*ak

Applied brakes in an emergency, popping sound occurred, and vehicle severely pulled to left caused by the center hub separating from rotor. please give any further details.*ak

Vehicle is experiencing the same defect as nhtsa recall id# 97v19400 - fuel tank mounted fuel level sending unitaccuracy had degraded over time which is indicating significantly more fuel reserve than is actually presented. manfact. has advised that this vehicle was not covered by recall due to vin. *ak

Fuel gauge did not register the correct amount of fuel, which nearly caused a crash on an interstate highway. owner has contacted manufacturer about recall 97v194000. owner was told that there was no record of recall. problem has not been corrected. please provide any further information. *ak

Fuel gauge reads inaccurately , cannot determine the correct amout of gas in tank due to a defective sending unit. vehicle vin# is not included in recall 97v194002, but has same defect. *ak

When applying brakes vehicle will shake violently. brake pads are not wearning out, but rotors keep failing. rotors have been replaced 4 times ,defect keeps reoccurring. *ak

Fuel gauge is not giving an accurate amount of fuel in the tank. dealership is aware of the problem.*ak the owner states that the malfunctioning fuel sender should have been part of recall 755 because it is failing again after being replaced. *yh

Whiile traveling and without any indication vehicle stalled. also, gas guage was reading wrongly. please provide further information.*ak

Manufacturer's recall 879 for front brakes. but, consumer has a problem with his rear brakes that are deteriorating. *ak

When traveling on highway and applying brakes vehicle shakes and vibrates. also, loses brake power. *ak

Rear brake/ front and rear brake pads, and the emergency parking brakes disintegrated which caused extended stopping distance which may resultin a crash. common problem. please provide further information.*ak

While driving at 65 mph all of a sudden cherokee started rocking back and forth violently. driver was able to exit off freeway safely. jeep was driven to a near by dealership. attendant found oil dripping from the shock suspension rod. jeep will be taken to a dealership in town for repairs. please provide any further information. *ak

Please fill in. *ak

Vehicle ran out of gasoline. but, gas gauge showed that there was between i/8 and 1/4 of a tank gasoline. however, the computer gauge was different, and consumer indicated that the information was incorrect. *ak *ml

While vehicle was in park with the motor running, it jumped into reverse. took off and hit a pole. vehicle was taken to the dealership and repaired. *ak *ml

Dealer had advised consumer that the dealership does not have the parts to repair manufacturer's recall 10578/ brake rotors. consumer has been waiting for more than a month.*ak

Gas gauge indicator works intermittently. it doesn't show the correct amount of fuel. vehicle will run out of gas without consumer being aware. dealer says that there's nothing they can do, and there is no recall.

Fuel gauage does not register the accurate levels of fuel, causing the vehicle to run out of gas. please give any further details.*ak

4 wheel disc rear rotors are separating due to corrosion. vehicle is on its second set of rear rotors at only 70,000 miles.*ak

Fuel level sending unit misreads the amount of fuel in vehicle. a recall has been issued on vehicle ; however, this vehicle was not included due to vin.*ak

While driving on interstate in traffic vehicle cut off. it was not out of gas. took vehicle to dealer,and they informed consumer that it was the fuel sending unit that had just been replaced on sept 4th 1997. dealer replaced the sending unit. then 2years later, it went out again. *ak

Airbag warning light came on only in the winter. consumer took vehicle to dealer, and they said that consumer would have to replace the airbag control module. consumer insisted this is problems was the same problem as indicated in recall 98v050000. *ak

Defective design of the front and rear differential which makes a "whining noise" and cause the metal to be shaved off. dealer had to replace both differential. *ak front and rear differentials were replaced. the fuel leak was caused by fuel pump module failure. *yh

While going around a curve at 40 in a 50mile zone applied brakes and vehicle started to skid. then, consumer lost control of vehicle, and it was totalled.*ak

Vehicle is a part of manufacturer's recall 10578. however, and is experiencing the same problems on both rear brakes. consumer has taken vehicle to dealer on numerous occasions, but dealer responds that it is "wear and tear". consumer has had problems with all four brakes since she bought vehicle in 1996.*ak

While driving lost power steering, and it was very hard to steer. vehicle was taken to dealer for repairs, and they replaced the power steering pump mounting bracket. *ak

Defective fuel tank sending unit caused false reading of the gas gauge which read that tank had a quarter full of gas. but tank had no gas, and caused vehicle to stall unexpectedly which may have resulted a crash. please provide further information. *ak

On a rainy evening as vehicle was approaching a stop sign it veered into another vehicle, and driver's side airbag didn't deploy. *ak

While vehicle was in park and turned off it rolled backwards on flat ground. dealer has been notified. please provide further information. *ak

While driving rear end dropped, causing vehicle to be inoperable. dealer has replaced rear end.*ak

Fuel gauage does not register correct levels of fuel, causing vehicle to run out of gas. *ak

After shifting into park noticed fuel door left open. within 30 seconds or less vehicle started to roll backward. tried to jump into vehicle, but open door pushed consumer out of the way. vehicle commenced to pick up speed and spinned out of control until it ran into the car wash building. dealer service dept. notified , rude and would not provide phone number for chrysler. two other accidents occurred due to defect. *ak

While traveling 50-55 mph in rain vehicle skidded out of control, resulting in an accident. upon impact, airbags did not deploy without indication . please provide further information. *ak

Consumer was traveling in light snow and doing 5-10mph with foot on the brake and abs engaged. vehicle suddenly accelerated, causing him to rearend vehicle in front. no one was hurt, but the airbags didn't deploy. *ak

While driving on the highway it sounded like a grinding noise in the rear. took it to a local mechanic, and was told that rear axle bearings needed to be replaced. *ak

Within 50,000 miles of wear all four rotors were replaced due to corrosion and pitting. dealer notified, and informed consumer that vehicle was not covered under manufacturer's recall due to vin. *ak

After vehicle was parked for a week and without starting the engine, brakes did not work properly when applied. vehicle did not stop, and emergency brakes had to be applied. found that left reare brake pad had separated from its metal support. *ak *ml

Vehicle was involved in an accident. forced off the road, vehicle struck two trees and rolled over three times. both air bags failed to deploy. dealer notified. *ak

Gasoline meter is not operable. consumer filled up half of tank with gasoline, and the meter showed a half of tank. but, vehicle stalled because there was no gasoline inside of vehicle. consumer took vehicle to dealership, and mechanic told her that it was the fuel sending unit wasn't sending gasoline properly. *ak

Braking system malfunctioned which may caus eextende dstopping distance. also, brake rotors warped. however, this had not affected the brake pads. delaer replaced front rotors twice every 20,000 miles. please provide further information. *ak

When driving above 55 mph vehicle makes a very loud noise, cause unknown. please give any further details. *ak

Consumer states his brake pads separated from the metal backing causiing rotor damage-which caused the auto to pull to the side each time he applied his brakes.

Gas gauge inaccurately reads the amount of fuel in the vehicle . a recall has been issued on vehicle make/model. however, this vehicle was not included. the dealer and manufacturer have been notified. *ak

The gas tank was replaced due to leakage. *yc

Brake rotors keep heating up, causing excessive vibration. rotors have been replaced and problem still exists.*ak

Rear windshield wipers fuse keep blowing out, which causes the windshield wipers to work intermittently. *ak

The engine check light keeps coming on & then going off. it's intermittent. was checked by dealership & no codes appeared. the engine would stall out for no reason. neither speed or weather is a factor. had it checked for stalling & nothing was found. the vehicle will not start right away. had it on diagnostics & nothing showed for the starter. *ak

Rotors have been replaced four times due to the rotors having warped. dealer can't detemine the cause. *ak

When driving at any speed vehicle wouldn't shift properly from first to second gear, and was shifting very hard. lock on the driver's side door isn't locking properly. also, water pump was replaced/ driver's side window motor went out, and there was a leakage in the sun roof which caused water to leak into vehicle on driver's side.

While driving on highway at approx. 65 mph on a dry normal day, engine shut off, causing vehicle to lose powe,; almost causing vehicle behined to run into consumer's vehicle bumper. dealer inspected vehicle,and informed consumer that the bolt on engine mounts were broken. repairs would not be covered under warranty. can nhtsa help in this matter. *ak

Front brake rotors get hot and warped every 15-20,000 miles which caused extended stopping distance, and may result in a crash. dealer turned and replaced rotors 3 times. please provide further information. *ak

While driving 50 mph the truck cut off without any kind of warning. the truck was towed to the dealership. the problem was found to be with the fuel pump.the problem will be corrected under manufacturer's recall # 755. please provide any further information. *ak

Vehicle experiences vibration which causes vehicle to lose control. vehicle has been in /out of dealer shop on two occasions. consumer was informed that the problem could not be duplicated. your help in this matter would be appreciated. *ak

When applying the brakes there is a squealing noise coming from the brakes. when owner had the cherokee checked all the brakes rotors were found to be rusted and splitting apart. the rotors are being replaced. technician believes the rotors to be defective. *ak *ml

On-going problem with vehicle wandering to the right, while driving at high speed (approx 50 mph or more). vehicle in/out of dealer shop and nothing appears to correct the problem. can nhtsa help in this matter.

After being parked for a period of time transmission did not respond well. when placed into gear it would take 10 to 15 seconds to respond and go into the gear. dealer has been contacted. *ak

Driving at approximately 10 mph on flat surface abs brakes failed and vehicle slid which resulted in an accident. *ak

Gas gauge malfunctioned due to a defective fuel sending unit and pump which was recalled for the 1997 grand cherokes but this is a 1998 grand cherokee, and it is not included. please provide further information and vin#. *ak

Engine check light stays on while driving, which indicates there is a problem with the vehicle which may result in an accident. dealer replaced parts, but cannot determine the problem. please provide further information. *ak

While driving on highway at approximately 65 mph front end vibrated, causing wheel to move from right to left. dealer/manufacturer notified. *ak

When the brakes are applied they pulsate. dealer has replaced brakes at 20k miles. the vehicle currently has 38000 miles and problem reoccurred. manufacturer has been notified. *ak

The brake rotors are out of round andcausing the brakes to pulsate and shake. could result in loss of control . *ak

Driving above 55 mph vehicle makes a very loud noise ,cause unknown. please give any further details. *ak

Switch which controls the rear windshield wipers and tailgate malfuctioned, causing the lights to go unexpectedly which may cause accident. dealer replaced the switch, but problem reoccurring. please provide further information. *ak

When driving from 0 mph to 40 mph there was a very loud knocking noise coming from the transmission, and the vehicle felt like it was going out of gear and as if the transmission was on the ground. the dealer replaced the transmission, and the new one is failing too. *ak

While driving vehicle at night, the entire electrical wiring system went out, causing visibility problems. could not read dashboard panel due to electrical failure. also, the speedometer does not work. not showing correct speed/ belts are out of alignment. *ak

Making left turn or applying gas , engine will stall, which could result in an accident.please add more information. *ak

Brake rotors pulsate/vibrate when brakes are applied. dealer contacted several times, vehicle does not comply to previous models recalled. problem cannot be remedied. problem still exists. provide further information. *ak

The transmission bearings went out while drving vehicle at approx. 40mph. vehicle not able to shift properly into gear. will be taking vehicle to dealer.

Abs brake problems; when applying the brakes under normal driving conditions, the pedal was vibrating as if the system was trying to engage. the truck slowed down somewhat, but it did not come to a complete stop. driver shifted into park, which slowed the vehicle down. the truck was towed to the dealership.

The air conditioner fails to generate cold air. also, the pulley belts went out. taking vehicle to dealership to check. *ak

Was traveling about 35mph, when vehicle was involved in an accident with another vehicle. upon impact with the vehicle, the air bags did not deploy, no injuries. insurance company had vehicle repaired. *ak

Vehicle was involved in a head- on collision at 45 mph, and the airbags did not deploy. driver sustained injuries. manufacturer has been notified. *ak

Recall 97v19402//mrn 755// the recall notification was received and vehicle was taken in for repairs on 25-jun-98/ 17-jul-98/ 27-jul-98, and again on 26-aug-98, for the same repair work. a total of four sending units have been installed, and the vehicle is still not fixed. the problem still exists. *ak

When vehicle is going uphill at about 65mph it stalls. the dealer has not been able to duplicate the problem. *ak

The vehicle ran out of gas, with the gas gauge indicator showing a 1/4 tank of gas. not sure if vehicle was included in recall # 97v194000/97v194001. did not receive recall notice. owner was told by firestone about recall. *ak

Consumer experiencing problem with vehicle engine shuting down intermittently while driving. also, engine check light comes on as well. dealer notified, and has inspected & tested the vehicle, and cannot still resolve the problem. *ak

Consumer experiencing problem with front end. when vehicle exceeds 65 mph on two- wheel drive and 45 mph on four- wheel drive, vehicle would vibrate. dealer notified, and has inspected vehicle on two occasions. condition cannot be resolved at this time. *ak

Consumer ran out of gas when gas gauge showed a quarter of tank full.

Dealer has replaced warped front rotors four times, and the rear rotors have been replaced twice. manufacturer has been notified. *ak *slc

Received recall notice 97v194002 & notified dealership. repairs done on fuel sending unit. drove vehicle & unit failed. took vehicle back to dealer & another unit put on. was driving vehicle & once again sending unit failed. took it back to dealer, and that unit replaced with another. the 3rd sending unit failed on vehicle. *ak

When owner got out of vehicle to unlock house door with the ignition running, not sure if vehicle was in the parked position, the vehicle remained in a still position for a few moments, then proceeded to roll forward, picked up speed and went throught the garage door. continued to build up more speed going through the back of the back of garage until stopping. with the vehicle showing the drive position. chrysler could not find a problem with vehicle. *ak

The defective front brake rotors warped at 40,000 miles which caused the vehicle to jerk forward, almost resulting in an accident. currrently at the dealer. please provide details. *ak

Brakes squeak whenever they are applied. vehicle has had new pads put on the front and lubricated the rear. this condition still unresolved. *ak

Vehicle jumped into reverse and rolled backwards with no one in it. the vehicle continued to roll with left turns. dealer not contacted, insurance company repaired the vehicle. transmission problems has not been determined. *ak

The rear bearings went bad, resulting in the replacment of the rear axel and rear end. manufacturer has not been contacted.

Owner received recall notice a month ago. contacted dealer and was told parts had to be ordered. parts are still unavailable, and dealer does not know when parts are going to come in. recall # 97v194002, abs brakes. *ak

Vehicle has ran out of gas on several occasions. vehicle is on recall, but parts are not available. recall no. 97v194002, gas gauge. *ak

Gas gauge does not register the correct levels of fuel, causing the vehicle to run out of gas. *ak *slc

While driving the vehicle cuts off due to a faulty gas gauge. the dealer has been notified. *ak

The front driveshaft was cracked & the heat from the cracked driveshaft caused melting of oil shield. could not find what caused problem. has intermittent vibration. parts on nat'ional back order.*ak

When the vehicle was put in drive the vehicle went into reverse. when driver put vehicle in park, the vehicle locked up. the dealer has been notified. *ak

Driver ran out of gas because sensor for the gas tank shows that there is a quarter tank, when in fact the tank is empty. dealer is aware of problem. *ak dealer stated that they received a bulletin regarding the problem, consumer is angry that he has not received any notice regarding the problem. *slc

Recall # 97v194000 mfr 755; consumer states when traveling the vehicle cut off due to the fuel gauge which indicated more fuel that was actually present. consumer has contacted the dealer, dealer states parts not in . *ak

When driving vehicle, lost power because gas gauge stated that there was quarter of a tank left, but there was not. road side assistance had to come out to stranded vehicle. told consumer that this model has a fuel sensor problem. this defect can result in an accident if it was to lose power in heavy traffic. *ak repairs complete due to recall 97v194. *slc

The faulty gas gauge indictator; had less fuel than it actually stated which caused the vehicle to stall. *ak dealer replaced the sending unit. *slc

The defective gas gauge sensor causes the indicator to read more fuel than it actual has, causing the vehicle to stall which almost caused an accident. *ak

Exhaust pipe bent & rubbed against the plastic gas tank which caused a hole that allowed a leak. took to dealer & was informed owner needs metal piece between tank & exhaust. manufacturer not taking responsibility of financial replacement. *ak consumer was never made aware of the skip plate option, requesting reimbursment. transmission has a pause when upshifting from 2 to 3, when in 4wd, the left wheel grinds when turning. the right front power lock made a grinding noise when power door locks were actuated, dealer installed new door latch assembly. steering wheel was not centered, causing vehicle to drift to the left while driving. *slc

While driving vehicle ran out of fuel without prior warning. consumer has contacted the manufacturer. please provide further details. *ak

While driving the vehicle died on the driver, and the driver got the vehicle back running by putting gas into the vehicle. dealer says that once getting to a quarter of gas the vehicle runs out of gas. dealer says that the parts are on back order. this was no recall, but there are parts available for this problem. *ak

While driving vehicle on highway about 60 mph the vehicle lost power and the engine was still on. according to the gas gauge the tank had at less than a quarter of a tank of gas, and comsumer thinks the tank was empty. jeep manufacturer said they were aware of the problem; they had issued a technical bulletin to the dealer and not to the public. according to the comsumer, the dealer said they had heard of this problem only in florida, not in the north. the manufacturer told comsumer they did not issue a recall because they did not know which vehicle has the problem. *ak

While driving 45mph the gas indicator was inoperative, causing the vehicle to lock up at 45mph; almost caused an accident without warning. the incident happen 2 times. *ak

While driving at 40 mph the vehicle had a frontal collision and both driver and passenger airbags did not deploy which did not protect the occupant.

Dp97-003. vehicle has experienced problems with gas gauge . gauge reads that there is still fuel in tank when there is not. *ak

Dp97-003, the defective gas gauge indicators make the vehicle appear that gas tank has more gas than actually in the tank which could cause vehicle to stall or cause an accident. *ak *slc

Consumer is experincing problems with the gas gauge on vehicle. when it reads 1/4/ of a tank it is really on empty. *ak

Vehicle ran out of gas while driving. fuel guage reported that it still had gasoline in it. please describe. *ak

Out of gas, but the gas gauge was showing just below a quarter of a tank. *ak the dealer replaced fuel sending unit to correct the fuel guage problem. *yh

The vehicle would not start because of a faulty relay switch. the switch was replaced. *ak

Vehicle in park position when started; left but pulled back to driveway; left vehicle idling; heard a sound like vehicle shifting, vehicle moving backwards. driver's door tore off & vehicle went down driveway & hit gardner's trailer. owner jumped in & put vehicle's brakes on; vehicle still in park position. manufacturer's investigator came & could not duplicate problem. *ak

Consumer was driving approx. 20-25 mph when applied the brakes on a slight decline the brakes went to the floor. vehicle tipped over and slid two car lenghts, then hit the lip of a driveway/rocks a tree, and began rolling over. *ak

Opened up the hatchback on the right attachment to the plastic door; and when opened the hatchback the door broke, causing the door to fall, almost injury\ing a child and the mother. *ak

Opened up the hatchback and all of a sudden the door fell down, almost striking the persons that were under the hatchback. *ak

Received recall notice (#97v08000), called dealer. took vehiclein for repairs. later, picked vehicle up. noticd there was no horn & no driver's side air bag. dealer said had no parts & mfgr said does not know when parts will be available or in stock. *ak

The vehicle's gas gauge reads wrong. owner ran out of gas in the intersection. dealer has no remedy. *ak

The fuel gauge reads 1/4 full when the tank is actually empty. this incident almost caused a crash. a new sender unit has been installed by dealership. *yd

The gas guage on vehicle falsely reads the amount of gas that is in the vehicle. the dealer told owner that there was a problem with these vehicles . dealer advised the owner that they are trying to get parts from the manufacturer. *ak

Going about 70mph when vehicle suddenly lost power. took to dealer & informed had problems w/gas gauge calibration; showing gas when there was none. dealer said can not repair due to parts back orders. *ak

Consumer was about 4 miles at 40 mph noticed vehicle was not moving, engine was still on. turned off, and after 3 minutes started to move again. drove aprroximately 1 mile. called dealership, said nothing wrong with gas level, fuel sending unit was not working and fuel was not going into motor. but there was gas in tank, replaced fuel sending unit. *ak consumer states this caused her loss of time, appointment and money, and a safety hazard. *slc

Received recall notice (#97v08000). called dealer 3 or 4 times to set up appointment. informed they can do the work. no parts. *ak

Dp97-003; the defective gas gauge indicator was caused by a faulty fuel pump sending unit, causing incorrect information in gas indicator which can cause the vehicle to stall. *ak

Vehicle stalls without warning. owner & dealer claim that fuel pump is defective. dealers are aware of this problem. owner is very concerned. *ak the consumer cites reports in media of about a dozen owners who had experienced the same problem in state of new york. *yh

While driving highway speed 65 mph, the jeep began to slow down until driver had to coast to the side. fuel gauge showed a quarter of a tank. sensor in gas tank was cause of erratic operation. fuel tank must be kept full for proper performance. please describe details. *ak

Gas guage inaccurately reads the amount of gas in vehicle, causing the vehicle to run out of gas. dealer has been contacted. parts are on back order. *ak

When traveling the vehicle shut down due the gas indicator which listed the vehicle had a quarter of a tank ofgas when there was no gas in the vehicle. consumer has contacted the dealer. *ak

Gas gauge reads inaccurately, causing vehicle to lose power. the dealer has replaced the gas gauge. *ak

The fuel tank is actually empty when the gas gauge indicator states that there is fuel in tank. consumer ran out of fuel because of this problem. *ak

The gas gauge reads inaccurately, causing the vehicle to run out of gas and cut off. *ak

Consumer states that even though the gas indicator indicates that fuel is in tank, tank is actually empty. this has caused driver to run out of fuel twice in a period of one month. *ak

Dp97-003, while driving and had a quarter tank of gas, the vehicle stalled on a highway due to a defective gas gauge which could have resulted in an accident. *ak

Engine stalled because vehicle gas gauge read wrong. dealer fixed gauge. *ak

The gas gauge doesn't read the fuel level in the car. *ak

The fuel gauge is not reading the fuel level in the car. *ak

The gas gauge is not reading the level of fuel in the car. *ak

Gas tank gauge does not register properly the levels of fuel that is in the tank, causing the vehicle to run out of gas on the expressway. *ak

While driving down the highway the vehicle just cuts off without any warning. *ak thr gas gauge was inoperative. *yh

Brake failure; driving on normal road conditions, when approaching a red light and applying the brakes, the pedal collasped and did not stop the vehicle. dealer is not able to duplicate problem. *ak

Moved around vehicle after being at a complete stop. then the truck died, had no power, but was still running. coasted 25 feet and the truck stopped completely. now the gas guage is not accurate. *ak

The connecting cable to the gas tank that registers the gas in the tank has a defect, and it makes the owner think there is more gas in the tank then there is. *ak

Driving vehicle about 35-40mph, when vehicle suddenly ran out of gas. fuel gauge showed that a quarter tank was still in vehicle. *ak

While driving vehicle about 40mph, fuel gauge was showing gas when vehicle had stopped suddenly. had no power. gas gauge was faulty. vehicle towed. *ak

Consumer was driving approx. 45-55 mph up hill on the express way when vehicle's engine shut off in the middle of traffic. *ak

The fuel gauge is broken. runnig out of gas, and the gauge reads that there is half or a 1/4 of gas left in the tank. *ak

Gas gauge falsely reads the amount of gas in the vehicle, causing the vehicle to run out of gas. dealer will replace the faulty part. *ak

Abs problems; when driving on rough grade or bumps and trying to brake, the pedal will lock up and the vehicle will skid, dealer states that nothing is wrong with vehicle. *ak *jb

While driving with cruise set at 70mph, suddenly cruise control accelerated to over 90mph, brake action seemed ineffective to stop, brakes only slowed vehicle to 40mph, placed vehicle into neutral, then turned off ignition to stop. *ak

Abs brake failure, driving vehicle at low speed, applied the brakes and pedal went to the floor, loss of effectiveness, on dry surface, impact 12:00 position, hitting the house. *ak

Consumer states that the air conditioning unit has been completely replaced and still fails to function. *tt

Consumer states that the automatic door locks and windows failed. *tt

Consumer states that the door hinge completely snapped. *tt

Consumer states when she was parking her vehicle it spontaneously caught on fire, no injuries. *ak

After vehicle was driven for 15 minutes and parked the engine caught on fire at 1,500 miles.the reason is unknown as of now. *ak

Engine knocks/fails.

The accelerator is sticking while the vehicle is on a downhill grade and a lower gear is being used to limit the speed, the throttle sticks when a small amount of power is added to maintian speed, when the consumer brakes, the rpm continues to stick, the dealer informed the consumer that the throttle sticking is normal. *slc

Rear axle assembly was replaced, however 6 months later problem reoccurred, consumer hopes this is not a continual problem. *slc

Having problem with rear and front brakes squeaking all the time considereing they are both new, one from a recall and one from a brake service center. dt

Vehicle went into reverse from park, went backwards and crashed into ahouse, resulting in damage to both house and vehicle.

Air conditioner not blowing cold, freon recharged by auto dealer, one year later. the same problem, was told very expensive to fix, and it was cheaper to recharge every year. recharged againjune 2001, and again on june 2002. talking with other jeep owners, they had the same problem. it doesn't seem normal that the evaporator in a 3 year old jeep should fail. i have owned chrysler products for 20 years & never had this problem. i should have reacted sooner, but i figured it was out of warranty, and now i have learned of others with the same problem. dt

Electrical system/ battery failed.

I read in the paper you were investigating hoods opening on 1997 jeep grand cherokees. my jeep hood came open while i was driving down i-65 in alabama approximately at the date listed in the questionaire. that date is an estimate. i was driving at about 65 mph when the hood popped up, partially obscuring my vision. i was near an exit, so i managed to safely get off the road and stop and re-latch the hood. at the time i thought i must have not closed it properly after checking the oil, but now that i know there is an investigation underway i thought it was wise to report this incident anyway. i can not confirm or deny that i improperly closed the hood before this incident i just don't remember. dt

I contacted the dealer for the evaporator/condenser problem on the air conditioner on the vehicle- the customer service rep. at chrysler told me that the mileage was too high and there is nothing he can do for me- but he immediately tried to sell me a new vehicle at a "special price". this is the 3rd time that jeep/ daimer chrysler has failed to cover anything under the recall conditions. the first time was a brake problem that i clearly stated was a mfg. defect- they insisted that it was my driving habits, paid out of pocket for the repair. 2nd problem was a wiring harness problem that the dealer had problems finding and then attempted to charge $$$$ for the repair- again out of pocket repair for what i feel was a mfg. defect or oversight on the wiring harness assembly. so i will definitely make this my last chrysler/jeep purchase for me and my family.*ak

Mr

Rear axle bearings replaced twice now. brake rotor warpage a direct result of caliper design. replaced rotors with after market and still warped. replaced calipers with after market and needed $115.00 repairs to rotors that had 8000 miles on them. engine oil leak and odor from manifold gasket leak at front og engine. door check roller on drivers door broke off completely. may not be a warranty repair. will invoke lemon law if rear bearings fail another time. chrysler built a real piece of garbage!!!

The abs light began coming on several months ago. the light always went out and we contacted the dealer and asked them to look at it since it continued to go on. the dealer said it was the abs pump, which cost us $1500. i don't feel it is appropriate for the abs system to go out at less than 50000 miles. after reading the problems that other people have had with this i think it should be looked into since it is a major safety factor that does affect the brakes. the dealer told us the regular brakes "should" work it the abs fails. this is not the case as several other people have attested. chrysler was contacted and they refuse to take any fault for the defective parts. we picked up the car and of course the abs light is again going on. now they say that they have to change the abs module for another $700. this is ridiculous. please look into this as i feel chrysler has been negligent in what is obviously a mechanical flaw in their vehicles that they should address with a recall. i have lost all confidence in jeep and this is my 5th one!!!*ak

I heard/read about a recall on the rotors - i would like to get these replaced. how will this be covered. can i bring this to my own mechanic (who does handle recalls) is there a form i need to show them? please advice.*ak

Abs has failed multiple times. the abs dash warning light comes on and the abs will shut down typically after the vehicle has been driven for several miles. the system will reset after the vehicle is shut down for at least 30 minutes only to fail again after the vehicle is driven for several miles. i also have a 1995 grand cherokee with a similar abs failure.*aki

Horn stuck "on" aproximately 6 times over the past year.dealer states bad horn contacts.had horn contacts replaced in steering wheel,dealer says defective airbag prohibits horn from working.horn now stays "on" all the time.dealer wants $700.00 to replace defective air-bag.in the process of contacting chrysler home office.

Vehicle was accelerating, when the vehicle reached 55 mph the steering colum released and spun freely. the owner had no control over the vehicle and hit a telephone pole. the vehicle has been in the service center many times with steering and front end problems and all visits have been documented . these repairs have all been done at town and country gates are they responsible or is the manufacturer

The vehicle was parked in front of an office building, engine running and gear shift in park. the driver got out to drop off an envelope at the office and as she entered the building the transmission shifted from park to reverse. the vehicle rolled, under power, backward into two other vehicles damaging all three vehicles. the parking brake had not been applied because the driver expected the "park position" of the shifter to be adequate to keep the car from moving. daimler/chrysler was contacted and they had an investigator look at the vehicle. he concluded that the parking pawl, transmission linkage and all associated parts are operating properly. their decision was, that because the "recommendations" in the vehicle manual weren't followed, they had no obligation in the matter. the driveway where the vehicle was parked had enough slope that the vehicle would have rolled freely if it had not been placed in park. although there is evidence that similar incidents have occurred, ( i.e. consumer complaints in the nhtsa database) daimler/chrysler has not notified us that thiscould be a possible problem. *ak

This vin# has not been included in the recall for this make, model & year. dealer has had to replace unit at a cost of $288.00 but will not honor recall. i was advised to contact you and ask to have this vin# included with recall. no safety defect listed. *ak

My jeep was in park ,engine running walked behind vehicle to store . came out two minutes later and vehicle had moved in reverse 180 degrees. a rock stopped the jeep from moving further .*ak

No summary listed for abov evehicle. *ak

Problem with engine revving while vehicle in or out of gear *ak

The truck is now down, the transmission is not functioning at all, all gears act as if in drive.

Fuel gauge showed over 1/4 tank when vehicle ran out of fuel in traffic. there is a recall on jeeps for this problem, but chrysler says mine isn't covered even though it was manufactured right in the middle of the recall dates.( 12/96).*ak

The front rotors routinely warp. chrysler replaced them at 18,000 miles, turned them at 30,000 miles and by 40,000 miles they were warped again. no mechanical problems causing the warping. service tech at dealership said this is known design defect. *ak

Transmissin jumps in revese. *ak

The failure appears identical to that covered in nhtsa recall 97v1940002, but is not in date range covered by the recall. *ak

I pulled into my son's drive-way to pick him up. i put the car in park and put the emergency brake on while i waited for him to come out. he was saying something to me so i opened the door and stood so i could hear him. he was asking for me to come inside. standing beside the jeep with the door open, i reached in to shut shut the car off. i shut the car off and then it started going backwards. the car hit me and knocked me down. i hit my head on the cement. my son ran after the car and stopped it from going across the street. then he took me to the emergency room. i had a ct scan and suffered head and tissue injuries, including black eye (wear glasses), head lump, neck, forehead and temple bruising, bruised shoulder, bruised behind, bruised arm and bruised leg.*ak

Vehicle experienced total failure at 65 mph. i was told this was due to a corroding fuel tank, caused by additives used by gas manufacturers. apparently the corroding tank "pieces/slivers/shards/etc." clog the fuel filter/fuel pump and does not allow fuel to reach the engine. chrysler has since changed the construction of their tank to account for this problem. however, i had to wait in excess of 2 weeks for a tank because of a (quote form the dealer) "national backorder" on fuel tanks. upon further investigation, i have found this to be a widespread problem (it's what's causing the backorder, as best as i can determine). the warranty company i have extended coverage through (wynns), told me that they are so familiar with it that they have instituted a procedure to deny any claim arising to chrysler tanks since it is a problem stemming from the chrysler design. my real problem arises from the fact that while this issue is so far reaching to cause a national backorder on chrysler tanks, getting chrysler as a corporation to admit the problem is impossible (of course) although the local jeep dealer is aware of it. if it is a known problem, i as a consumer should have received some notice about potentially corrosive tanks, or perhaps there should be a recall on this item. the fuel tank failure causes a complete stoppage of the vehicle, as i learned travelling 65 mph on rte. 81s in pennsylvania with my 7 month pregnant wife and 1.5 year old son in the car. i thankfully was able to get the car to the side of the road, but it was inoperable thereafter. i have since had the tank, fuel pump, fuel filter, and o2 sensor replaced at a cost of $1023. while i would like to see chrysler halp me out with a portion of this since it is the tank design/construction that caused the failure, i ultimately would like to see them alert their customers about the potential of the vehicle shutting down. *ak

The car was unatended, running, in park when the transmision slipped into reverse and rolled down the road hitting a house.*ak

From park, vehicle shifted freely and lost reverse function. total repair cost was $2,714.43. dealer was contacted prior to repair since transmission shop claimed the see a lot of these and they thought transmissions where defective. dealer refused to take any responsibility.*ak

Jeep dealer recomends replacement at cost of $1000.00; no alternatives . *ak

Damage to driver-side door and front quarter panel. *ak

Car was in park, running, when i got my mail. i was behind the vehicle and heard a click, when i looked up the vehicle was headed toward me. i tried to jump in and stop the vehicle but could not. it rolled backwards across a 55mph road into the park across the street and slammed into a tree cause $2,094.00 in damage. i paid my $500 deductible and my insurance paid the balance. when daimler checked out the vehicle they said they found no problem. the day we were to take the vehicle in for this inspection, my husband warmed up the car with the emergency brake on, when he came out the car was once again in reverse.*ak

All damage to front section, no air bags deployed. *ak

Both rear brake rotors are rusted to an extreme, jeep has a previous recall on the front rotors in the northeast region for rust to rotors and hubs due to salt errosion. this recall should be extended to cover the rear rotors as well.*ak

First problem : ignition stops working, if steering is truned and then tried it starts.this problem happens anytime. dash light dims if i puts on the headlight and flickers while driving.

In addition to commonly reported problem with shifting to reverse from park, also shifts hard sometimes/soft others. *ak

No summary listed for above vehicle. *ak

Noticed rattle in front somewhere. took jeep to dealer at 54,358 miles. they stated that sway bar links needed to be replaced, however, not a safety issue. later, was on a trip and nearly lost control of vehicle while driving on rough road. entire front end started to bounce up and down and i thought a wheel had fallen off. got vehicle stopped. then it seemed to drive normally. i checked to see if anything was broken and found nothing. next morning took to dealer in new britain, ct and they stated this is common problem with this vehicle. they replaced, not under warranty, and now seems fine. i was charged for labor and material - not covered under extended service contract i purchased. seems like a safety issue to me, if you are apt to lose control.*ak

Car was left in neutral and i went back to close garage door. the car went into reverse by itself pushing me through the garage door i was closing. the open drivers side door prevented me from being killed. i was treated at fauquier hospital emergency room for a slashed chin. dmage to car was over $2000, rest was medical bills and replacement of garage door.*ak

Car was put in park and as i started to exit car it started to roll. i was able to then stop car and prevent any damage or injury. *ak

Owner put vehicle in park mode and went to mailbox. car remained in park mode for a time, but then threw itself into reverse mode. unoccupied vehicle backed into the street from the owner's driveway and circled back into the neighbor's yard. it traveled a long way across the neighbor's yard and did not stop until it struck a tree, resulting in over $3,100 damage to the car in the tailgate region. after reporting incident to manufacturer they sent a response letter that said to turn it into owner's insurance because driver did not deploy the emergency brake, turn off engine and take out keys.*ak

Vehicle parked at bottom of driveway with ignition running.vehicle jumped out of park and into reverse causing vehicle to back up hill. jumped in vehicle stopping it before going into ditch across the street.*ak

Upon coming to a stop and shifting into park, i took my foot off the brake and the car went into reverse. i put my foot back on the brake but was unable to shift back into park or any other gear. i turned off the vehicle and had it towed to the dealer. the dealer found that the sfifter cable had detached on its own. the dealer reattached the cable and found that a new one was not required.*ak

Vehicle jumped out of park and backed up toward a building. i was out of the vehicle and when i tried to stop it by putting my foot on the brake, i slipped and the vehicle ran over my foot and broke it. it continued to crash into a retail store.*ak

While parked with transmission selector in park the vehicle jumped into reverse and backed into a tree on my lot at home.*ak

Problem seemed to be with the shift linkage to the transmission. keys would also not come out of the car because i could not get it in "park". after putting significant pressure on the shifter, vehicle did go into park and then was "ok". i did call a local dealer who seemed to be familiar with the problem and recommended the "heavy pressure" fix.*ak

My wife drove up to and opened a gate. she drove through the gate. on the other side, she stopped the car, placed it in park, left the driver's door open, the suv started in reverse toward a building. the driver's side door was sprung and damaged from hitting the gatepost. my wife was able to catch up with the vehicle, get in and put it in park and stop the vehicle before it hit the building. the door sustained $ 1876 damage and we have been surcharged on our insurance since the occurrence. we feel it was the manufacturer's defect, not ours. *ak

Rpm's to 4000, mph 30; dealer claims problems with other customers with same problem. diagnosed as "valve body and governor censor" replacement. engine check light has been an ongoing problem since vehicle was purchase. sometimes it goes off prior to the dealer, other times dealer claims its a minor problem. warranty applied most times, now i am being nit picked everytime the engine light goes on, but this time it is serious. *ak

When cold, the car started in drive would not go into gear. if shifted into reverse and/or park again woud go into drive sometimes jumping into gear. it was noted twice in warrenty period but dealership could never"duplicate the complaint" and now refuses to fix when it sporatically occurs still!period. *ak

Parking gear does not lock in park and will roll, vehicle does not start enless in neutral. *ak

Vehicle was put into park, driver was out of car with door open, vehicle started to move backwards, was able to get back in car - gear was now in reverse. no injuries, no damage. first time this happened driver was in car with gear in park, idling, car went into reverse. but driver questioned whether he might have just had it in reverse . . . so ignored it.*ak

Jump to reverse in park. *ak

I first reported this back in october 1997. i had left my jeep grand cherokee in park with the engine running in front of a convenience store. i went inside for approximately 1 minute and upon exiting saw my jeep moving in reverse out of the parking lot headed for a 4 lane highway. i ran after my car to stop it and upon opening the driver's side door was hit by it and thrown head first into the pavement. the car then crossed 2 lanes of traffic and hit a vehicle stopped at a stop light. damage was done to both vehicles. i had a large hemotoma on my head and extensive neck bruising and a herniated disc in my neck. jeep was contacted and they sent an engineer to look at the car but couldn't find anything wrong with it. allstate sent an engineer as well. this was a leased vehicle and is probably being driven by someone else as i type this. i find it amusing that 4 years later - this is all coming out when i was probably one of the first to have this happen to them.*ak

Vehicle was in park & slipped into reverse by itself with engine running & no one inside. the vehicle crashed into the side of our garage. we contacted the dealer because the car was only 2 months old & they told us it was a driver error.*ak

Transmission gets stuck in 4th gear. *ak

We were on oour way home on the freeway, it was stop and go traffic, we were not going more than 3mphand my foot applied on the brake when the jeep lurched forward and struck a boat and the outdrive causing $5000 to my vehicle and the boat is still in repair.*ak

Fan motor failed with air conditioner on also affecting defroster,heater. *ak

When put into "park" vehicle rolled down incline. *ak

I put the jeep in park at a valet parking area in new brunswick, nj. my wife and i exited the jeep. while i was receiving my ticket, the jeep began rolling backwards. i was able to get back into the jeep and hit the brakes inches before hitting the car behind. i wrote the incident off to human error. the jeep was definetely in reverse when i re-entered. i am not sure if this is related to the current findings but thought i should report it. *ak

There is a recall for fuel sending unit/ fuel pump manufactured in 1996 & 11/96...my vehicle was manufactured on 12/3/96, three days later than then cut off point for the recall...therefore i must pay for the repair myself...i think the recall cut off point should be expanded to cover all the defective units. *ak

Pulling out of parking space, i thought i had a flat. i left car idling, in park, and got out to look at back tire. driver side looked ok, i then went around back to look at passenger side and car started rolling in reverse. open driver door knocked me down and ran over heel of shoe, couldn't catch car to stop it and it hit 2 parked cars in lot. *ak

Catastrophic failure of pwer steering pump mounting bracket at interstate speed, suddenly loss of power steering, power brakes, engine cooling and alternator...everything in the belt drive on the front of the engine. nearly lost control of car, managed to get off highway. repaired by dealer, head tech said "i see them all the time, chrysler won't do anything about the bracket, still using it depite numerous failures. been the same for 5 or 6 years now." is this a $35,000 car made of junk at american tax-payer expense(remember the big government handout to chrysler)? and, chrysler consumer complaint bureau basically said, "too bad. your problem, not ours."*ak

Began rear end "roar" at 30k miles, "repaired" x 2, replaced at 43k., chrysler covered half of repair. now failed again at 80k. chrysler says, "too bad, your problem, not ours." seems like the rear end of a $35,000 car should last longer than 30k miles. daimler-chrysler takes our tax dollars for the big bailout then tells its customers to drop dead.

Unexpected loss of brakes was experienced when brake pedal was depressed. driver was approaching a parking spot when the failure of the brakes occurred. when the brake pedal was depressed it went to the floor. inability to stop caused vehicle to jump the parking curb and crash into the corner of a concrete block constructed building. damage to the vehicle was the primary damage experienced.test ing of brakes by owner was unable to recreare the failure. the master cylinder was suspect when it was noted the fluid level was below previous observed level. master cylinder was removed and hydraulic fluid was found to be leaking around the plunger shaft. also, a significant amount of hydraulic fluid was found inside the power brake booster. during discussion of the problem with the service representative at jimmie vickers it became evident this was a problem they have seen before. the representative stated they are surprised it is not a recall item. i hope this is the first step to make others aware before a serious incident occurs to another unwary driver.*ak

Vehicle was stopped and placed in park postion. i got out of vehicle and it began backing up. when i ran around the door and tried to put my foot on the brake, i slipped and fell. the vehicle ran over my foo, broke it, and proceeded to crash into a retail store.*ak

Vehicle lost the park and went back without any signage of failure, lost of transmission controls. the unit went to reverse and crash to my parking garage, my litle baby girl 21 months old was in the vehicle. no injuries. abs system damaged without any sympton.*ak

Vehicle went into reverse while traveling 40 mph causing rollover and ejection of three passengers.*ak

When shifted the transmission has a 5 sec lag time to shifting. if the jeep has been parked for more than 2 days the time is more than 20sec. transmission has also been in "d" but actually it was in "2".*ak

I was advised by several dealers that this year (1997) vehicle has had many failures and if not corrected could cause the rear axle to lock-up and possibly cause an accident.*ak

I have taken my vehicle to 3 different places to get estimates on what it will cost me to have it fixed. all 3 of them stated to me that they are always fixing this problems on the jeeps. that where the pipes coming out of the manifold start to split is where it is cracking. that it is a weak spot. one of the places i took it to showed me. he had 3 different manifolds there and showed me and all 3 of them were cracked in the same spot as mine. he used to work for chrysler and said that they had even new ones coming back with the same problem in the same spot. if there are that many defects, shouldn't they have to redo the design or something to make them last. these are stainless steel pipes and should not be that easy to crack.*ak

When left in park, with the engine running, this 1997 jeep grand cherokee has on multiple occasions (perhaps six or eight times) slipped out of park and moved both forward and backward on it's own. on several occasions there was no driver in the car when it began moving. in the latest episode, in may of 2001, my wife was knocked to the ground as she attempted to reenter the car which she had left in park. the jeep moved backward until coming to rest on a hedge and a cable tv box on the street next to our home. the damages were about $200. my wife was bruised, but not seriously injured. what should we do? is there a recall? will this be reported to jeep?*ak

In response to recent reports about 1997 grand cherokee transmissions going into reverse without selecting reverse--my jeep's transmission seals deteriorated early with pieces of the seals found in the gear fluid; could cause blockage of scavanger system or interference with gears themselves--possible cause or explanation; contacted jeep and local dealership--they denied everything.*ak

I have noticed that my gear shift doesn't alway go all the way into "park" although it clicks like it does. i have to take extra care that it does go into "park".*ak

I put my jeep in park, and ran to a mailbox. when i turned around, i saw that my jeep was driving in reverse. originally, i thought that maybe i somehow or other left in reverse and jumped out of the car, but i know that i didn't do that. no one would belive me then. however, i've just learned that similar incidents have happened to other people. i just want to let u know that it happened to me too.*ak

I put vehicle in park and left it running to run into a store i was halfway in the store when the vehicle began to roll backward in reverse. it proceeded to back up over a curve and hit a building after i managed to reach inside and turn the steering wheel i was thrown to the ground. fortunaltely my children who were in the car were not injured only frightened. *ak

I have been taking my jeep back to the dealer since about 7000 miles with a hesitation problem. they said they checked engine, transmission, and other items with no sucess in locating the problem. now, a few months ago i started having problems with it wanting to just take off like a bullet, as soon as you barly get it into reverse. i explained to crystler, that now ,i wonder if the whole time they couldn't find the problem if it was my transmission. at 55000 miles i understand things start going wrong, but not the transmission. i felt that if it needed repair they should pay for it, or at least waiver the labor. so i took it to a transmission specialist, he replied " if you were my wife you wouldn't even drive it any further, it's that bad" so now it still sits in the garage gitting fixed ,1 1/2 weeks as of today ,and i still don't have it back. the specilist told me the whole transmission would need rebuilt, due to burnt out clutches in 1 st gear, and reverse, and burnt out tourque converter. with a grand total of $2326.70. then i saw the issue on cnn about the jeep grand cherokee, and i really felt that applied to our jeep. please help. the dealership kept telling me alot of crazy things, like "you must not be excellerating properly" and with the reverse, "everyone has to keep there foot on the break when putting it in reverse" well i never had a vehicle that would just shoot off like a rocket in reverse. thank you lise greathouse. *ak

When i parked to watch a fireworks display the lever slipped back into reverse. my wife yelled out to me and i was able to get my foot back on the brake before hitting a lady and young child who had walked behind the vehicle.*ak

At 07:45am husband parked vehicle, placed drive selector in "park', engaged emergency brakes, left engine idling. wife, jo, entered vehicle. as she was engaging safety belt the car suddenly accelerated to a very high rpm and , simultaneously, jumped into reverse gear. the jeep struck a parked sedan and apparently the im[pact switched the gear into forward. wife was unable to control and the jeep struck a house . husband opened door and turned off engine w/ ignition key. engine stopped.. emergency brakes remained engaged throughout. police report confirms "not the driver's fault".investigation by insurance adjuster/repair shop ongoing.*ak

Refer to mfg. bulletin # 03-03-98, subject: rear axle carrier bearing growl, replacement parts r4886321( remanufactured rear axle assembly)

The gas guage does not report more fuel as described in the other recall, but the guage pointer suddenly, at any speed, drops to empty and the guage chimes a warning. this happens when parked, when driving, when idling, when you first start the engine and when you've been driving for hours. it happens repeatedly - the pointer will flop from empty to the proper level up to 30 times within 2 minutes (not an exaggeration). sometimes, it does not go back to the proper level - i have filled the tank completely, watched it go to e, then driven 25 miles home with the pointer on e the whole time. my husband has a 1998 jeep gr cherokee and it does the same thing.*ak

Bracket attaching power steering pump broke off while driving, making the car virtually mpossible to steer. similar problem reported on this vehicle type on jeep owner related i-net sites.

Jeep did recall and replace the 2 front rotors in the northeast due to rust/salt corrosion, however, at 55 mph my vehicle shook and bounced due to extremely rusted/corroded rear rotors that had to be replaced by a local repairshop. jeep only recalled the front rotors. how could they ignore the rear rotors when they knew that the front rotors were defective?i kept the old, rusted rear rotors. *ak

Fuel level sending unit showed inaccurate fuel level, causing car to run out of gas during operation. this was subject of nhtsa recall campaign 97v194000, but the scope of the recall may have been too narrow.

Vehicle is all wheel drive full time. has low mileage and been regularly maintained by authorized dealers. at 65,000 miles the car began emitting high pitched sounds originally thought to be from new tires(4 put on car). it was later determined after several thousands miles that at a minimum the bearings in the front differential were bad and at least one authorized dealer has claimed that they the rear are bad as well. both differentials simultaneously. obvious concern for several reasons: 1)the car is all wheel drive full time. extensive damage to the differentials at high speed or while towing as a result of bearings and gears being damaged. 2) all dealers claim this is a regularly occuring problem in the jeep cherokee of that year as well as others 3)it has been suggested that the problems will occur in the same timeframes throughout the life of the car in spite of "regular authorized and scheduled maintenance" as has occured on this vehicle since it was purchased. in lieu of safety concerns is also the suggestion that it will cost 5-10% of the car's purchase price every 65,000 miles to repair this same problem. *ak

No incident just afraid that rear differential will blow up while im driving brougth to the attention to jeep in beacon n.y. but they replaced front drive shaft i again complained and was told thats just typical how jeeps drive.*ak

Despite $7500 in damage, the collision failed to deploy any of the airbags. the manufacturer was informed but chrysler customer service employee was not interested in taking down the information. *ak

I had to have the brakes and rotors replaced before 12,000 miles, under warranty. the rotors flat spotted again at 16,635 miles, so the dealer suggested to have them turned, both front and rear @ $225.16. they also told me that this is a very common thing to have done. i had to return to the dealer to have new brakes and rotors f