Rental Car Recall Repair Practices

A Force to Fix Rental Car Policy

By Janie Lorber
Roll Call Staff
Feb. 27, 2012, Midnight
For months, Enterprise Rent-A-Car has been fighting legislation that would make it illegal to rent vehicles that have been recalled by their manufacturers.
But it only took 48 hours for a Change.org petition to force Enterprise, the industry’s most powerful lobbying force and biggest political donor, to the bargaining table.

Hertz agrees to government oversight of recalled cars

In the face of an industrywide safety investigation, the nation’s second-biggest rental car company has taken the rare step of asking for government regulation to ensure that autos under recall are fixed before they’re rented.

Hertz has struck an agreement with safety advocates to ask Congress to put recall oversight of the industry under the National Highway Traffic Safety Administration (NHTSA).

Sen. Charles Schumer, D-N.Y., and Sen. Barbara Boxer, D-Calif., say they plan to introduce legislation to do that after Congress reconvenes later this month.

Mother launches petition against Enterprise

Joplin Independent

2/22/2012

Campaign Aimed at Hazardous Rental Cars Shifts into High Gear

By Ben Kelley
August 9, 2011

A long-standing threat to rental car customers from unrepaired defective cars – an issue that received virtually no attention until early this year – has now become the focus of a sweeping federal legislative proposal to end that threat. Thus, in a brief six months, what started as an obscure court case in California has grown into a national initiative, supported by a cross-section of consumer advocacy groups, to insure the safety of millions of people who rent cars for business or pleasure.

Schumer Introduces Bill That Would Ban Rental Car Companies From Renting Recalled Vehicles To Consumersf

 

FOR IMMEDIATE RELEASE: July 28, 2011

SCHUMER INTRODUCES BILL THAT WOULD BAN RENTAL CAR COMPANIES FROM RENTING RECALLED VEHICLES TO CONSUMERS

Consumers Union Letter on California Rental Car Bill June 21, 2011

June 21, 2011

Senator Noreen Evans, Senate Judiciary Committee Chair
State Capitol–10th & L Street
Sacramento, CA  95814

Dear Senator Evans,

Rental Car Firms Taking a Wrong Turn on Recall Bill

By Ben Kelley

4/21/11

What began as a simple bill to assure that car rental companies in California provide defect-free cars to their customers has become ensnarled in a full-out campaign by those companies to kill the bill as it moves through the state’s legislature. Ironically, the bill does nothing more than require the rental companies to do what they claim they already do in “the vast majority” of cases.

Faced With Recalls, Rental Companies Sometimes Decide to Wait

By Christopher Jensen

4/19/11

Several major rental car companies have told the National Highway Traffic Safety Administration that in some cases they continue to rent vehicles that have been recalled if they believe the problem is not serious.

The companies said they were faced with so many recalls it was difficult for them to determine what a Hertz executive called “a true safety recall.”

 

But as N.H.T.S.A. sees it, there is no such thing as an unimportant recall.

 

Safety Agency Widens Inquiry into Repairs of Rental Cars

By Christopher Jensen

In an expansion of its investigation into whether millions of rental cars are repaired quickly enough, the National Highway Traffic Safety Administration is demanding that major rental car companies quickly provide detailed information about their safety operations.

The investigation began late last year with the agency saying it was troubled by reports of injuries and deaths in unrepaired rental cars.

Address

Center for Auto Safety
4400 Jenifer St, NW
Suite 331
Washington, DC 20015-2113

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