Paint Woes

Car Owners Upset About Bad Paint Jobs

Dorese Ramsey, Midlothian mother of five, needed a combination of form and function when she was shopping for a vehicle three years ago.

She decided on a used white Ford Expedition, the same kind model her husband drives.

Ford urged to pay cost of fixing paint faults

Thursday, September 28, 2006
Christopher Jensen
Plain Dealer Auto Editor

A consumer advocacy group says Ford should reimburse the owners of 2000 to 2005 model Fords, Lincolns and Mercurys that have had a problem with the paint on aluminum body panels.

In a technical service bulletin sent to dealers, Ford admits that the blistering or bubbling of paint on the aluminum body panels, such as hoods, is the automaker’s fault "due to iron contamination of the aluminum panel."

Ford Service Bulletin Shows Paint Defect on Many 2000-05 Models

Ford Service Bulletin Shows Paint Defect on Many 2000-05 Models Ford has issued a Technical Service Bulletin that shows a major paint defect in many large 2000-05 Ford, Lincoln and Mercury cars, trucks and SUVs that used aluminum body parts (hoods and fenders) to reduce vehicle weight. Affected models are the 2000-04 Crown Victoria, Taurus, Expedition, F-150, Ranger; Mercury Grand Marquis, Sable; Lincoln LS, Town Car Navigator and the 2000-05 Explorer, Mercury Mountaineer.

GM Paint Release

GM has issued the following statement in response to queries concerning its customer satisfaction policy on vehicle paint problems.

GM

January 2001

 

Dear Consumer:

 

Ford

Dear Ford Owner:

Chrysler

May 2000

Dear Chrysler Owner:

Thank you for contacting the Center for Auto Safety (CAS) about paint
problems or water leaks in your vehicle. The worst of these problem by
far is peeling paint which can cost $2,000 or more. CAS has received thousands
of consumer complaints about peeling paint in nearly all Chrysler models
from 1985 through 1993. Silver, blue and gray cars, Jeeps and minivans
are the worst.