Dear Mazda Owner:
Thank you for contacting the Center for Auto Safety (CAS) about your Mazda Navajo, Tribute, MPV or B-series pickup. Mazda trucks and sport utility vehicles (SUVs) have an identity crisis - i.e., they are really Fords in disguise. The B-series is the Ford Ranger, the Navajo is the Explorer and the Tribute is the Escape. Only the MPV is a real Mazda and even then Ford owns half of Mazda which explains why the MPV has a Contour engine. Sales of Mazda trucks and vans is anemic compared to Ford. The B-series, Mazda's best seller averages about 40,000 per year compared t0 350,000 Rangers, the Navajo dropped off the charts in the mid-1990's with sales numbering in the hundreds compared to 400,000 Explorers. The MPV chugs along at 15,000 per year.
The reliability of Mazda trucks and vans are more like Ford and not as good as other Japanese manufacturers like Toyota or Honda. The bumpers on the MPV have long been a weak point with damage soaring over $5,000 in a series of 5-mph crashes. CAS has received consumer complaints on brake problems, engine and transmission failure, unintended acceleration, stalling and other defects that lead to extensive and costly repairs.
Seat belts failing to adequately restrain passengers have been the cause of serious injury in Mazdas dating back to 1977. This problem prompted the National Highway Traffic Safety Administration (NHTSA) to conduct an investigation for Takata seat belt buckles that open in crashes. The result was a recall of 360,433 Mazda models, including the 1989-91 Mazda MPV. Another NHTSA investigation which led to a recall was ABS failure in 1991-92 MPVs.
CAS has received complaints about transmission problems resulting in expensive repairs and premature replacement . Many of the complaints received involved the MPV, which has the troublesome EC-AT transmission. Complaints range from slipping and vibration to total failure. Mazda had two Special Service Programs on it's 1982-89 cars in which they replaced the EC-AT for free. However, they failed to extend them to include trucks.
You'll find more information on these and other Mazda problems below and what you can do about them plus a complaint box. Your information will help us build a strong case against Mazda on the defects we know about and help us spot new ones.
We need you to support the Center for Auto Safety in our fight for consumer rights and against poorly designed and unsafe cars. Your contribution is tax-deductible and entitles your to our quarterly newsletter, Lemon Times. Please submit the membership form along with your contribution and complaint. If you contribute $35 or more, we will send you the current edition of The Ultimate Car Book, by Jack Gillis.
Clarence M. Ditlow
MAZDA Navajo, Tribute, MPV, B-Series FACT SHEET
(Technical Service Bulletins are listed in parentheses below.)
Body/ Chassis: Side-view mirror vibration, 1991-92 Navajo (33/92)/1989-93 MPV (40/93); Clear coat paint cracks/peels, 1991-94 Navajo, 1994 B-Series (16/94); Front seat won't manually adjust, 1991-94 Navajo, 1994 B-Series (19/94); Dashboard vibration/noise, 1991-94 Navajo, 1994 B-Series (22/94); Rearview mirror breaks off, 1991-94 Navajo, 1994 B-Series (33/94); Sits low in rear, 1998-00 B-Series (002/99); Fuel odor in passenger compartment, 2001 Tribute (01-001/01).
Brakes: Front brakes drag, 1991-92 Navajo (10/92); Braking/Steering pull or drift to right, 1991-93 Navajo (15/92, 3/93); Grab/squeal after cold start, 1991-94 Navajo, 1994 B-Series (7/94); Front brakes clunk, 2000-01 MPV (04-003/00).
Electrical: Speedometer reads high in cold weather, 1991-92 Navajo (14/92); No start from battery acid emission, 1992-93 Navajo (1/94); Rear defogger inoperative, 1991-92 Navajo (15/92); Battery dies from heater circuit malfunction, 1994 B-Series (2/94); W/S wipers work with switch off, 1999-00 (09-001/00R).
Engine/Performance: Valve train noise, '89-92 MPV (12/92); Engine mount vibration/noise, 1992 Navajo (15/92,16/92); Oil pan leak, 1991-92 Navajo (17/92); Fan clutch noise, 1991-92 Navajo (1/93); Engine noise, '89-93 MPV (1/94); Heat shield rattles, 1991-94 Navajo, 1994 B-Series (6/94); No start on incline, 1990-92 MPV (14/92); Long cranks, stuck fuel pressure regulator, 00-01 MPV (01-002/01); Engine mount vibration, 2001 Tribute (01-013/00R).
Transmission: Torque converter vibration in 4th, 1991-92 Navajo (10/92); Binds in Park, A4LD trans. up to1994 (tech. bulletin #223); Pump damage after overhaul, A4LD trans. up to1994 (#203); Ping, creak when trans. engaged in 4WD vehicle1998-99 B-Series (09-001/00R); Grind/buzz on 2-3 shift in manual trans., 1998-00 B-Series (05-003/00R); Transmission fluid leak at radiator, 1998-00 B-Series (05-005/00R).
Other: Rear axle leak, 2001 Tribute (03-001/01, 03-003/00R); CV joint boot wear, 2001 Tribute (03-002/00R); A/C mold/mildew, All except B-Series to 2000 (07-002/00)
MAJOR SAFETY RECALLS
Copies of recalls may be obtained from NHTSA's Technical Reference Division at 202-366-2768.
Accelerator/Throttle: 22,000 1998-99 B-series, 606 2001 Tribute - Throttle sticks open (99V-062, 00V-210).
Brakes: 6,680 1989 MPV - Inoperative power assist (91V-013); 29,824 1989 MPV - Brake lockup (91V-161); 95,074 1990-91 MPV - Rear brake assemblies (92V-027); 48,609 1994 B-series & 1993-94 Navajo - Parking brake slips (94V-169); 2,500 1994 B-series & 1991-94 Navajo - Master cylinder studs fracture (96V-024).
Fuel System/Fires: 6,424 1991 Navajo - Hole in fuel tank (91V-020); 1,868 1994 B-series - Front fuel lines crack (94V-111); 357 1998 B4000 - Fuel line leak at manifold (97V-186); 5,600 2000 MPV - Fuel injector leak at lower intake manifold (99V-171); 5,700 2001 Tribute - Fuel line leak at filter (00V-277).
Labels/Information: 1,449,000 1979-93 B-series, 1989-2001 MPV - Tire & load label information incorrect (00V-113, 00V-409); 12,000 2001 Tribute - Missing owner's manual information on child seats (00V-323).
Restraint System: 10,587 1989 MPV - Center belt attachment too weak (89V-194); 50,000+ 1989-91 MPV - Faulty front seat belt buckles (95V-103);
10,000 1991 Navajo - Rear bumper separates (91V-028); 33,8540 1991 Navajo
- Transmission fails to hold in Park (91V-189); 6,973 1992-93 & 6,800
1993-94 Navajo - Hatchback lift cylinders fail (95V-164, 99V-310); 23,000
1991-93 Navajo - Glass sunroof comes off (97V-235); 12,000 2000 MPV -
Doors don't lock with childproof lock system (99V-191); 39,095 2000 MPV,
1,900 2001 Tribute - Incorrect rear wheel hubs on 4x2 (00V-260); 24,000
2001 Tribute - W/S wiper linkage disengages (00V-387).
CENTER FOR AUTO SAFETY, 1825 Connecticut Ave NW, WASHINGTON DC 20009-5708