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Submit a Complaint

Your complaint is vital to get help for consumers through safety recalls, warranty extensions and reimbursement programs. We use individual complaints in public petitions to the National Highway Traffic Safety Administration to obtain recalls of defective automobiles, such as the Ford Pinto for exploding gas tanks. We do not make public email addresses but all other information in your complaint is public so we can force auto companies take responsibility for their defects.

Step 1: Contact Information

The VIN has 17 characters which are a combination of letters and numbers. It can be seen from outside the vehicle by looking through the windshield at the edge of the dash closest to the roof pillar on the driver side of the vehicle. It will also be on the vehicle registration and insurance cards as well as on most Repair Orders.
FailureMonthYearMileage at FailureTotal Repair CostAmount Manufacturer PaidNumber of Repair Attempts
accelerator/throttle
accessories (cd/tape, radio, navigation system, etc)
air conditioning/heat
airbag
body & frame
brakes
computer controls
doors & windows (non-power)
driveline (differential, transfer case, u-joints)
electrical/battery
engine
engine cooling (radiator, water pump)
exhaust/emission
fuel economy
fuel system
lights (exterior & interior)
mirrors
OTHER (identify in Problem Description Box)
paint
power options (window/door/seat/roof)
seats & seat belts
steering
suspension
tire
transmission
wheel/axle
windshield & wipers